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This handbook is available online at www.open.ac.uk/students
updated February 2011
This document has been produced by the Student Services Communications Team of The Open University. While we have done everything possible to ensure accuracy, the information in this publication may change in the light of altered regulations or policy or because of financial or other constraints. We may record our phone calls with you to make sure that we have carried out your instructions correctly and to help us improve our services through staff training.
The Open University Student Services The Open University is incorporated by Royal Charter (RC 000391), an exempt charity in England and Wales and a charity registered in Scotland (SC 038302).
SECTION 1 Introduction 1.1 Types of assessment 1.2 Your StudentHome pages 1.3 At the end of the module 1.4 Additional needs 1.5 Abbreviations SECTION 2 Assignments 2.1 To pass the module or programme 2.2 Continuous assessment 2.3 Assignment scores 2.4 Preparing assignments 2.5 Submitting TMAs 2.6 Marking TMAs 2.7 Submitting CMAs 2.8 Marking CMAs 2.9 Substitution 2.10 Special circumstances affecting continuous assessment 2.11 Posting assignments on websites SECTION 3 Examined work 3.1 Examinable components 3.2 Examination arrangements 3.3 Absence from examinations 3.4 Special circumstances affecting examined work SECTION 4 Module results 4.1 Assessment strategies 4.2 Determining results 4.3 Examination and Assessment Boards 4.4 Your result 4.5 Result grades 4.6 Getting your result 4.7 Resits and resubmissions 4.8 Viva voce examinations 4.9 Queries 4.10 Formal appeals 4.11 Aegrotat credit SECTION 5 Professional programmes 5.1 Pre-registration nursing programme 5.2 Degree in Social Work 5.3 Foundation Degree in Early Years APPENDIX 1 Plagiarism APPENDIX 2 Submitting assignments online 4 5 5 5 5 6 6 7 8 9 12 14 16 16 20 21 21 22 23 24 25 25 25 26 27 28 29 30 30 31 31 31 31 32 33 34
The examination periods for 2011 are: 3–6 May 2011 13–16 June 2011 10–19 October 2011 Refer to your module calendar to find out the appropriate examination period for your module. If you are studying outside the UK please see Section 3.2.
Section 1 Introduction
This Assessment Handbook is for you to use during your module or programme of study. It outlines the University’s policy relating to the different elements of assessment you may have to complete for your module or programme and explains the outcomes and/or module result you will receive at the end of each module. You'll find our formal Code of practice for student assessment (along with our other student regulations and formal policies) on our website at www.open.ac.uk/our-student-policies or in the Conditions of registration booklet sent to you when you registered. This Handbook tells you the general rules and regulations for completing and submitting your work and explains the result grades we use, while module or programme-specific information such as your Module Guide, Study Calendar and Assignment Booklet will tell you about the individual elements of assessment in your module. Most modules have assessment throughout the module rather than just at the end. You should check your Module Guide, Study Calendar and Assignment Booklet for details. Remember that assessment during the module often aims at consolidating what you have learned, improving your understanding of the subject and your skills as a student. Sections 1 to 4 of this handbook address assessment in relation to individual modules while Section 5 addresses assessment across and within a professional programme of study (for example, the Pre-Registration Nursing programme, the Social Work degree and foundation degrees). All students should read sections 1 to 4, but if you are studying as part of a professional programme, you should also read Section 5. You may also find it helpful to look at our assessment website (www.open.ac.uk/assessment) where you'll find more information about assessment, for example, a glossary of some of the phrases and terms used in assessment, a selection of forms and information sheets and even a short movie about a typical OU examination. The site also includes assessment-related questions and answers as well as some links to other useful websites.
1.1 Types of assessment
The University has some standard types of assessment that we may use in your module: assignments, oral or practical assessments, projects, examinations, dissertations and portfolios. There are many others, but these are the most common. Most modules usually contain at least two types of assessment: assignments completed during the module known as continuous assessment (see Section 2), and an examination or project at the end (see Section 3). Assessment methods are always being developed and refined within each academic subject, so if the assessment used in your module is not included in this Handbook, you should read all your module information very carefully.
3 At the end of the module You will receive a module result letter giving you the outcome for your module. you will receive a qualification result when you have completed the required study. you should be able to quickly access: • • your assignment scores for your current module your examination date and time. once it is available your module website the online version of this assessment handbook information about our modules and qualifications and much more……….uk). • • • • • • • 1.. (These are centres we don’t use regularly for examinations. but which we may use if necessary.2 Your StudentHome pages We strongly advise you to make sure that you are able to sign on to StudentHome – www.4 Additional needs Further information for students with additional needs can be found in the booklet Meeting your needs. As well as a wealth of valuable study resources.) your examination centre address results for previous modules the result of your current module. you’ll find some instructions on the screen to help you or you can contact our Computing Helpdesk (email ou-computing-helpdesk@open. which is available from your regional or national centre. If you have any problems signing in.ac.open.5 Abbreviations CMA E39 Computer-marked assignment The form used for telling the Examination and Assessment Board about anything that may have adversely affected your performance in the examination The form used for telling the Examination and Assessment Board about anything that may have adversely affected your performance in your end-ofmodule assessment (on a Certificate language module) The form used for telling the Examination and Assessment Board about anything that may have adversely affected your performance in your end-ofmodule assessment (on a non-examined module) End-of-module assessment End-of-module assessment submitting using the University’s electronic submission system E39L E39P EMA eEMA 5 . 1.. Your result will also be displayed in the modules page of StudentHome. and how to ask for an examination at a nonestablished centre outside the UK. If your module contributes to a qualification.ac.1.uk/students – at the start of your module (using the user name and password we sent you when we confirmed your registration). 1.
Your result is not determined by an averaging of the two components. 2. and for your tutor’s marks and comments The form used for telling the Examination and Assessment Board about anything that may have adversely affected your performance during your module work The form used for telling the Examination and Assessment Board about anything that may have adversely affected your performance at residential school.open. although some 6 . ‘Module results’. To achieve a programme award you will need to successfully complete all the compulsory modules and appropriate optional modules as indicated in the programme description on our website at www.2 Continuous assessment Your continuous assessment is made up of tutor-marked assignments (TMAs) and possibly computer-marked assignments (CMAs or iCMAs – the ‘i’ standing for ‘interactive’). You’ll find more information about programme assessment in Section 5 of this handbook. or clearance from the Criminal Records Bureau. such as a minimum number of hours spent in the workplace. TMAs are usually essay or short-answer questions. you must achieve the minimum scores on both the continuous assessment and the examinable component as set by the Examination and Assessment Board for your module.1 To pass the module or programme To pass the module. 2.ac.uk/study On some programmes you will also have to meet other pre-requisites. or to achieve a particular grade of pass. ‘Examined work’). See Section 4.ET3 eTMA eTMA F10 OAS OCAS OES PA39 PT3 PT39 Cover sheet for submitting an EMA (project or equivalent) Tutor-marked assignment submitted using the University’s electronic submission system Tutor-marked assignment submitted using the University’s electronic submission system Form for delayed placements Overall assessment score Overall continuous assessment score Overall examinable component score Form used for work-based learning modules for telling us about practicerelated issues Cover sheet for submissions of TMAs. on a residential school module (identified by the inclusion of XR in the module code) Tutor-marked assignment RS39 TMA Section 2 Assignments Open University modules usually have two assessment components: continuous assessment (discussed in this section) and an examinable component (explained in Section 3. for an explanation of how results are determined.
7 . dissertations or projects or oral assignments submitted on tape. Your module may have a ‘threshold’ for one or more of the elements of continuous assessment. largely because they’re an invaluable aid to revision. Formative and summative assignments ‘Formative’ assignments are set for teaching purposes only and the scores you get for them don’t count towards your module result. You must submit your assignments by the cut-off dates given in the Study Calendar for your module unless you have been granted an extension before the cut-off date. the assignment score your tutor gives is multiplied by the assignment weighting to produce the score that will count towards your continuous assessment. unless your module allows ‘substitution’ (explained in Section 2. We can’t accept any responsibility for assignments that don’t reach your tutor or the appropriate office by the due date.3 Assignment scores Calculating continuous assessment scores Individual assignments may be weighted to reflect their relative importance. If you submit electronically you must wait until you get the on-screen receipt to be sure that it has been accepted by the system.9. The assessment strategy for each module. Keeping your assignments You should keep a copy of each assignment you submit along with proof of posting (see ‘Sending in your TMAs’ in Section 2. which will include all the information of this kind.modules also require extended essays. In working out your module result. This is a minimum score on that element that you must reach in order to pass the module.5). and the scores for these assignments are combined to make up your overall continuous assessment score. CMAs and iCMAs are made up of a series of questions and you choose the answers from a given selection. Most students keep their marked assignments until the end of the module or programme. However. 2. most of your assignments will be ‘summative’. ‘Substitution’). as things sometimes go astray in the post. is explained in module materials and confirmed in the Study Calendar for your module. along with your proof of posting or submission. You should make a note of the receipt number as proof of your successful submission. until you have your module or programme result. We strongly advise you to keep your marked assignments. You’ll be given a zero score for any summative assignment you don’t submit.
8 . but the overall score for an assignment will be recorded and reported using the University Scale. We assure you that there’s nothing wrong in discussing assignment questions with fellow students. Should you discuss your assignments with other students? Although some students find that they work best on their own. The nature of assignments will obviously vary from module to module. or other people. We expect that you’ll want to draw on a wide range of sources as you prepare your assignments. Please note that we are currently using plagiarism detection software. As well as learning from the module materials and set books. distribute or advertise for sale or distribution. before you begin your work. student assignments – whether or not the assignments include tutor comments or marks. Table 1 The University Scale Band A B C D E F G University Scale score 85–100 70–84 55–69 40–54 30–39 15–29 0–14 Performance standard Pass 1 Pass 2 Pass 3 Pass 4 Bare fail Fail Bad fail Some modules use other scales for marking individual assignments. The preparatory work you do for an assignment and the process of writing it should help you to concentrate on particular aspects of the module and to consolidate what you’ve learned so far. You should note that it is a disciplinary offence to sell. Plagiarism and cheating You’ll find some advice about plagiarism in Appendix 1 to this Handbook. Most module teams offer advice and suggestions in the assignment notes about the scope of the question and what’s expected of you.On the majority of modules your performance in all forms of assessment is recorded and reported back to you in line with the following numerical University Scale. you’ll benefit from wider reading and from discussion with others who are interested in the same subjects. The opinions and insights that you form while discussing a question are no less valuable than those you form while reading books or listening to lectures. They help you to learn and they enable the University to judge the standard you’ve achieved. many learn a great deal from discussing aspects of the module with others.4 Preparing assignments Your assignments serve two main purposes. and those will be explained in your assignment material. 2. But when you sit down to write your assignment you are expected to work alone and not to use other people’s work (in its entirety or in part) as if it is your own.
or whether you can choose which to use. and may not divulge it for any other purpose during or after their service with the University. The Data Protection Coordinator will advise you about the requirements and implications of the Data Protection Act. submission via StudentHome is always preferable because it guides you through the process and receipt by the system is quicker. see Appendix 2. so you may find that you use paper for some TMAs and submit others online. your tutor cannot agree an extension beyond the first day of the month in which the module ends. If you have difficulties submitting your assignment online using the link on your StudentHome page. If your TMA is not received by the cut off date. you should ensure that you submit well before midday (UK local time) on the cut off date in case you experience technical problems. either on paper. including the security arrangements appropriate to your set of personal data. The University treats such information with complete confidentiality. and ideally at least three days before the cut off date. The address is at the end of this Handbook.2 of this handbook. The Data Protection Coordinator will also be responsible for dealing with subject-access requests related to personal data you hold. it will not be marked and you will not get a score for it unless you have already had an extension to the cut off date agreed. However. and won’t be divulged to anyone outside the University. you can submit by email directly to the University (not to your tutor). your tutor or practice assessor. If you are submitting on paper. If you are submitting your assignment online. some programmes have additional confidentiality guidelines which you will be told about in the assignment book for your module and if you are working towards the Open University Social Work degree. but if you do need to do so (perhaps for the purposes of a project) you must obtain the agreement of your tutor or supervisor that the processing is necessary and immediately inform the Data Protection Coordinator. and the University.Confidentiality of assignments All information you give in assignments is regarded as confidential to you. Processing personal data as part of your studies Students aren’t usually expected to process personal data as part of their Open University studies. Don’t use any form of delivery which requires a signature. you should look at the data protection information in Section 5. For some modules the nature of the TMAs means that it isn’t possible to submit online for all of the TMAs. you should allow at least three days for delivery and ensure you obtain proof of posting. Your module materials will tell you which of these methods you should use. 2. This sometimes means that you may need to give information about and occasionally to pass judgement on the company or organisation for which you might work. For more detailed information about submitting assignments online. and do ensure that you put sufficient postage on the envelope. Tutors may use it only for purposes directly connected with the teaching of the module.5 Submitting TMAs There are two different methods of submitting TMAs. However. 9 . there is a 12hour grace period so any TMAs received by midnight on the cut-off date will still be accepted. In your assignments and elsewhere in your module you may be encouraged to apply the module content to your own work. However. or online via a link on your StudentHome page. For the last TMA on your module.
This can take up to twelve hours.Submitting TMAs online You should note that you can only submit one file for each TMA (if you submit a second file it will overwrite the first one). The subject line should look something like this: A1234567/A111/01 Don’t put anything else in the email because it will not be read. use A4 paper and leave wide margins. Submitting TMAs by email You should not send your TMA by email directly to your tutor. Each of these should be separated by single spaces. being free of viruses. and arrives. Don’t put anything else in the subject line or your email will be rejected. You will receive an acknowledgement email from the system when the eTMA has been accepted. Address your email to etma@open. Don’t copy your email to anyone except yourself – you may need to do this if your email system doesn’t automatically save a copy of sent mail. The error message comes in the form of an email from a different address. You should keep a copy of each assignment you submit. commas or slashes. The error message will clarify why your TMA has not been accepted. and only submitting one file. then attach your eTMA file. Put your name. If you submit a wrong file. You can only be sure that your submission has been received if you receive an acknowledgement. or reduce the size by. If it exceeds this size. This means starting the submission process well before that time. Remember that electronic submission is not immediate and it is your responsibility to make sure that your TMA arrives at the University on or before the cut-off date. and also keep the submission receipt that will be sent to you when your TMA has reached the eTMA system. In the subject line put your personal identifier. you will not be able to submit it. you should correct the error and try again. Unless your module materials tell you otherwise. You should also make sure that there is no formatting or signature in the email. module code and assignment number at the top of every sheet. We strongly advise you not to leave submission of your TMAs until the last minute. before midday (UK local time) on the cut-off date. on both sides for your tutor’s comments. Do not resubmit your eTMA unless you get an error message that tells you why your submission has failed. about two centimetres. converting image files to a different format. You must make sure that your assignment is submitted. Your submission must follow all of the guidelines for eTMAs relating file size. there is a 12-hour grace period so any TMAs received by midnight on the cutoff date will still be accepted. or an unreadable file. so don’t reply to this email in resending your eTMA. you can email your assignment to the University. your module code and your TMA number. You must ensure that your submission contains all of your TMA. for example.uk. Submitting TMAs on paper If you are submitting your TMAs on paper. You can either zip the file to reduce its size. 10 .ac. You may need to check that you have typed your personal identifier and module code correctly – check the format of the subject line you have typed with the format shown above. However. and preferably to submit at least three days before the cut-off date. If you have problems accessing StudentHome or with the link to submit from StudentHome. personal identifier. you will not be allowed to submit another version. This may mean that you need to zip files together. The cut-off date given in your Study Calendar is the last date by which each assignment should arrive. that you are submitting the correct version of your TMA. your file must be no bigger than 5MB in size. and that it is in the right file format.
go to ‘contact us’ on StudentHome to request one. Early submission of TMAs The Assignment Handling Office normally returns marked assignments to students within twenty four hours. Errors or omissions in completing the form will cause considerable delay in recording your assignment score. Late submission of TMAs Illness or some other good reason may leave you unable to submit a TMA to arrive by the cut-off date. and it’s also important that you don’t get an unfair advantage by taking more time over your work. however. A part-assignment sent as a second instalment will not be marked. you must obtain permission in advance. your tutor will not send it to the Assignment Handling Office until after the cut-off date. Sending in your paper TMAs Send your TMAs direct to your tutor unless told otherwise in your module materials. allow at least three days for delivery where possible obtain proof of posting (available free from post offices in the UK) keep a copy of each assignment you submit.TMA forms (PT3s) TMA forms are only needed for paper TMAs. If you have difficulty in completing all the parts of an assignment on time. The cut-off date given in the Study Calendar for your module is the last date by which the TMA should arrive. and that it is clear on all copies of the form. For some assignments late submission is not permitted at all. you must send in all parts of an assignment together. You must check your assignment before sending. another TMA form will be enclosed for your next TMA. It will help you to keep up to date with the module. Please remember that late submission is not a right. You are strongly advised to: Post your TMAs in time to reach your tutor by the cut-off date. Be sure that your address is written clearly and fully. or from seeing other people’s marked assignments. either on paper or electronically. If you submit your TMA early. Partly completed TMAs Unless you’re told otherwise. When your marked TMA is returned to you. It’s to your advantage and ours that you submit assignments by the cut-off date. If you need an additional form. before the cut-off date. or an earlier draft. Check your form very carefully and fully. You must attach a TMA form to each tutor-marked assignment that you submit on paper. Check the postage is sufficient obtain proof of posting and keep a copy of the assignment. you will not be allowed to resubmit. and that these are all correct. or just missed something out. Your tutor will return it to you with a note to say that it can’t be accepted. you should ask your tutor. as if it turns out that you have sent the wrong file. Above all. assignment number and module code. You must also sign the form to confirm that you are submitting your own work (see the Appendix on plagiarism). • • • • • use first-class post (not recorded delivery or registered post (as your tutor may not be in to receive it) make sure that the postage on the envelope is sufficient (tutors are not obliged to collect or pay for TMAs with insufficient postage). for permission to submit the whole assignment late. so that your assignment can be posted back to you. You’ll receive one TMA form (PT3) to send in with your TMA. 11 . make sure that you’ve completed Section 1 by entering your personal identifier.
warn your tutor. having first discussed the situation with your tutor. The final TMA So that scores can be recorded and documentation prepared at the end of each module. Late submission will be allowed only if your tutor agrees that you have a genuine reason. your tutor may still think it useful for your assignment to be marked so that you have the benefit of teaching comments.If there are good reasons why you can’t meet a TMA cut-off date. If you want to submit an assignment more than twenty-one days late. before the cut-off date. The absolute cut-off dates for final assignments for modules ending in each of these months are: Module ends • January • April • June • July • October Absolute cut-off date for extensions 1 January 1 April 1 June 1 July 1 October If the final TMA cut-off date for your module falls a few days beyond the dates above. you will also have a separate Assessment Summary (PT3) file which will contain your tutor’s overall comments on the TMA. ask your tutor as soon as possible whether an extension can be granted. you must obtain permission through Learner Support in your regional or national centre. and your tutor will not agree to an extension of more than twenty-one days. you will receive an email to your preferred email address to let you know when it has been marked and is available for you to collect. Your tutor will have added comments to your eTMA as well. no extension to the cut-off date will normally be allowed for a module’s final assignment. an extension may be possible. 2. Permission to submit a TMA more than seven days after the cut-off date will not usually be granted for more than two TMAs in a 60-credit module or one TMA in a 30-credit (or shorter) module. that it’s in your interest to submit late rather than get on with current work. when it’s too late to record a score that can contribute to your continuous assessment score. An extension of more than seven days will be authorised only in exceptional circumstances.6 Marking TMAs TMAs submitted online If you have submitted your TMA online. though discretion for permitting it is much more limited than for other TMAs. If you think that your circumstances are exceptional. • Occasionally. If you want permission to submit the assignment late. explain your reasons to your tutor before the cut-off date. and that it’s still acceptable to record a score for your work. • • If you decide not to submit the assignment at all. In exceptional circumstances. take the appropriate action as explained in the following list. When you download your eTMA. Any extensions to a final TMA cannot be given beyond the absolute cut-off dates given below. no extension can be granted in any circumstances. not to expect it from you. You may need to change the settings on 12 . and depending on the last cut-off date.
the Assignments Section. If you need your tutor’s comments on it to enable you to begin your next TMA. You are likely to get your eTMA back more quickly than if you are submitting paper TMAs. Your score is then recorded on the computer file. There may be comments that you don’t understand. within twenty-eight days of the date the tutor sent it to Walton Hall. you will receive an email telling you that it is available to collect. so you should expect to receive it back within three weeks of the cut off date. You should forward the assignment to the Complaints and Appeals Office (address at the end of this Handbook). However. These photocopies are treated as confidential and are destroyed at the end of each year. it will need to be photocopied to be checked by the module team. to arrive within twenty-eight days of the date of notification of your module tutor’s decision. Late return of marked TMAs Your tutor is expected to mark and return your TMA within 14 days of the cut off date. within 28 days of the date entered by your tutor on the PT3. the assignment can’t be sent on appeal for re-marking. if you submit on paper and your assignment is selected for monitoring. the grounds for your appeal and any other relevant information.’ Queries and appeals against TMA scores If you want to query the score awarded for a TMA. The Assignment Handling Office (contact details are at the end of this Handbook) will be able to tell you if this has happened. That date is shown on the TMA form (PT3). stating the grounds on which you’re querying the score. not to the regional or national centre. return your marked TMA to your tutor.your word processing program in order to see these comments. If you receive no response from your tutor. Your marked TMA When you get your work back you should check the scores awarded and read your tutor’s comments carefully. All this can take up to three weeks from the time you post your assignment. you should contact your regional or national centre and speak to Learner Support. and its return may be delayed by up to two days. TMAs submitted on paper Your tutor will write comments on your script and on the accompanying TMA form (PT3) and send both script and form to Walton Hall. The query should always be sent to the tutor who marked the assignment. your tutor will send it to the Assignment Handling Office for processing and it will be returned to you within 48 hours of receipt. with your reasons. If you have submitted your TMA on paper. To query your TMA score. Throughout the year some of the assignments marked by each tutor are checked by the module team. If you don’t do this. The Complaints and Appeals Office 13 . Your tutor will be ready to discuss these with you. you have the right to appeal. and your script and one copy of the TMA form (PT3) are returned to you. If you’re not satisfied with your tutor’s response. together with the related correspondence from your tutor. you must return the assignment to your tutor. If you have submitted it online. you should first of all contact your tutor. If you are submitting online this doesn’t cause any delay in returning your marked TMA. If you have not received your marked assignment by this time. once your tutor has marked it. ask your tutor to send a copy of them direct to you. or don’t agree with. module team chair or anyone else. Monitoring Assignments marked by module tutors are monitored to ensure a reasonable uniformity of marking standards and an adequate level of teaching comments. taking note (for future assignments) of what seem to be your strengths and weaknesses.
Keeping copies of your TMAs You are advised to keep a copy of your TMAs until after you receive your module result. Querying the final TMA score If you want to query the score for your module’s final TMA. eCMAs If you submit your CMA online. However. You may not resubmit a revised assignment to try to improve the score. you must make sure you have completed it by midday (UK local time) on the cut-off date given in your Study Calendar. Modules without tutors A small number of modules do not allocate personal tutors. If you are studying this type of module and you want to query a TMA score. grounds for appeal and related correspondence to the Complaints and Appeals Office within fourteen days of the date of notification of your tutor’s decision. As the system is regularly cleared down due to the volume of submissions.7 Submitting CMAs It is important to remember that a CMA must be your own work just as a TMA must be (see the Appendix on plagiarism at the end of this Handbook). your access to your TMAs will be removed. to arrive within twenty eight days of the date of notification of your TMA score. If your module does not have an examinable component and your final TMA has been marked by someone other than your tutor. telling you which delegate authority of the University has been asked to reply direct to you. together with: a note saying that your module does not provide a personal tutor. and they can be reduced. send your assignment. You must do this within fourteen days of the return of your assignment. If you’re not satisfied with your tutor’s response to your query about your final TMA. University policy does not permit the retrieval of TMAs on your behalf. but provide support through study advisers or online conferencing. Therefore. The Complaints and Appeals Office will acknowledge receipt of your documents within three days of their arrival. these will be available to you to download until 30 days after your module has finished. Scores often remain unchanged. you should forward the assignment to the Complaints and Appeals Office (address at the end of this handbook). you should ensure that you download them before the end of the 30-day period. You should read your module materials carefully to make sure you know which type of CMAs are used by your module. telling you which delegate authority of the University has been asked to reply direct to you. the grounds for your appeal.will acknowledge receipt of your documents within three days of their arrival. At this point. If you have submitted your TMAs online. You should also consider backing up your files in case of PC failure or file corruption. you must raise the matter with your tutor within fourteen days of the Assignment Handling Office date shown on your TMA form (PT3). Don’t assume that a query or the subsequent appeal will result in an increase to your original score. and any other relevant information. Some modules use interactive CMAs (referred to as ‘iCMAs’). there is a 12hour grace period so any CMAs received up to midnight on the cut-off date will still be accepted but we strongly recommend that you do not leave electronic submission of your 14 . or give you the option of completing the CMA online (referred to as eCMAs’). Your module may require you to submit CMAs using a CMA form. 2. to appeal against the score you should send your appeal directly to the Complaints and Appeals Office with a letter outlining the grounds for your appeal. This is to make sure that all scores are processed in time for module results to be awarded.
causing delay in recording your assignment score and sending it to you. You must make sure you have completed your iCMA before midday (UK local time) on the cut off date. there is a 12-hour grace period so any iCMAs received up to midnight on the cut-off date will still be accepted. not to your tutor. Don’t send in a CMA to arrive earlier than two weeks before the cut-off date. so if you want to query a point with your tutor remember to make a note of the question you were asked. If you damage the surface of the form.CMA to the last minute as network traffic may be heavy and may delay receipt of your work by the University. Complete both parts as instructed. Errors there will make the document reader reject your form. CMA forms Before the first computer-marked assignment is due you’ll receive a supply of CMA forms and envelopes that must be used when answering and submitting the assignments if you are submitting on paper. iCMAs can be set up in a number of different ways and will either give feedback after you answer each question or provide feedback for all questions after the cut-off date. and (b) there may be an amendment to the assignment published in a Stop Press notice. without going outside the boundary. put it in the envelope provided. you’ve completed all of Part 1 of the form correctly by writing your name. However. and write your name and personal identifier on the flap of the envelope. iCMAs You access iCMAs for your module through a link on your module website. Some iCMAs let you have more than one attempt at a question but give you a lower score for second and subsequent attempts. pencil in the coloured part of the cell. You will not be given exactly the same questions as other students or as your tutor. because (a) the computer won’t be set up to mark it. assignment number etc. If you don’t do this. No extensions are allowed for CMAs so please don’t ask your tutor for an extension. Be sure to draw a firm horizontal line through the character in a cell. Don’t skip a question – if you can’t answer it. Follow the printed instructions carefully for each question. We also recommend that you keep all submission receipts. Carefully fold the form inward. using an HB pencil. The cut-off date given in the Study Calendar for your module is the last date by which your CMA must reach the Assignment Records Office. with instructions telling you how to fill in each. leave its answer cells blank and pencil through the ‘?’ cell. check carefully that: • • you haven’t made an error in transferring your answers from the assignment booklet to the CMA form. Use the envelopes provided. The form has two parts. start afresh with a new form. Sending in your CMAs You should send your CMAs to the Assignments Section at Walton Hall. If you want to change an entry. Before sending in your CMA form. you risk your iCMA not being accepted by the University. It will not be marked if it arrives after this date. 15 . and that you’ve correctly recorded your personal identifier and assignment number by pencilling through the cells in the other two sections in Part 1. and that you have clicked the ‘submit’ button. in the left-hand box. along the dotted line. Most iCMAs will not give you a score on completion but you will be given your score and feedback on the iCMA after the closing date.
(The address is at the end of this Handbook. you should consider sending your CMA by registered post or include a statement of the date sent so that. If you want to clarify any academic aspect of your CMA. For technical reasons we can’t accept faxed CMAs for marking. some modules allow your original score 16 . If you are studying outside the UK. You should receive it within ten days of the CMA’s cut-off date. where possible. your score and feedback should be available on StudentHome (unless it forms part of the end-of-module assessment in which case feedback will be provided on paper only). showing which you got wrong.9 Substitution All your summative assignments are used for assessment. such as how many correct. For iCMAs any feedback is given on completion of each question. it can be checked against the postmark. or if you want to query your score. so you get credit for each one you submit and it’s in your interest to send in work for every assignment. Non-receipt of CMA scores If you don’t receive your CMA score within ten days of the cut-off date.8 Marking CMAs If you submitted your CMA on paper. perhaps because of illness or some other good reason. it will be produced as soon as possible after the CMA reaches the University. So as to partly compensate for a dip in assignment scores and to encourage you to attempt all the assignments. partially correct or incorrect answers you gave. you will be sent a computer-generated feedback letter once it has been marked. At the discretion of the module team there may also be information about individual questions. if necessary. If you have proof that you sent it by first-class post before the cut-off date. both for technical reasons and because model answers or other information about the CMA may have already been sent out to other students. For a summative assignment the letter will be produced after the cut-off date. and a table of correct responses for all questions. you should write to the Manager (Assignment Records). Assignment Records Office and ask for it to be marked. ask your tutor. you will need to complete a new form containing your original responses. Late submission or late receipt of CMAs CMAs that reach the University after the cut-off date will not be marked. if you prefer. If you submitted your CMA electronically. you may write to or telephone the CMA Team (contact addresses and phone numbers can be found at the end of this Handbook). obtain proof of posting (available free from post offices in the UK) keep a copy of your CMA. The letter will show the score recorded for you and a table giving the distribution of scores for all the students who submitted the assignment. If we do not already hold your completed CMA. or if you have your submission receipt showing that your eCMA was submitted before midnight (UK time).) Enclose your proof of posting keeping a copy for yourself. 2.You are strongly advised to: • • • • post your CMA at least three days before the cut-off date use first-class post Post your CMAs at least three days before the cut-off date and obtain proof of posting. 2. for a formative assignment. But you may not be able to complete them all to your usual standard. you should email the Manager (Assignment Records) at the Assignment Records Office or.
For each assignment chosen in Stage 2. Certain assignments that are considered especially important are not eligible for substitution. and to which assignments it can apply. there are detailed worksheets on the Assessment Website at www. If your module started before February 2009. Your Study Calendar will tell you whether your module allows it or not. there is no need to progress to stages and : substitution will not take place because it will not benefit you. A decision is made on which of the assignments identified by the check in Stage 1 should be substituted. the original score is replaced by a higher one calculated from your scores across the assessment. 17 . substitution will operate using the ‘old’ method (see section A in the example below). The University has changed some of the details of how substitution operates. There’s no need to ask to have scores substituted.ac. If none of your assignment scores are lower than the representative score. If you want to see how substitution affects your overall continuous assessment score (OCAS). If your module starts in February 2009 or at any point after this date. substitution will operate using the ‘new’ method (see section B).uk/students If you want to go through the detailed calculations for yourself.ac. Substitution only takes place if it’s to your advantage and is applied automatically if your module allows it.for a set number (published in advance) of their summative assignments to be replaced (or ‘substituted’) by a higher score derived from your assessment scores throughout the module. How it works Substitution involves up to three stages: A check is made to see whether any of your assignment scores are eligible for substitution.uk/assessment to help you. This is done by finding which substitutable assignments (if any) have a score lower than a representative score calculated from your scores across the assessment. It isn’t always simply a case of picking the one(s) with the lowest score. you can use the Assessment Calculator (if it’s available for your module) on the modules page of your StudentHome site at www. The differences between the two methods are summarised in Table 2. Not all modules allow substitution.open.open.
Substitution is allowed for two assignments excluding TMA 03. all equally weighted. mark Student’s scores 01 80 02 55 03 50 04 75 05 90 06 0 07 60 08 80 61.* The assignment with the lowest weighted score. The average of P and the original assignment score.25 50 55. The weighted average of the student’s assignment scores is 61. Example Here. * Each of these scores is weighted in accordance with the module’s assessment strategy as detailed in your Study Calendar or Module Guide. The examination and the continuous assessment carry equal weight. and whose examinable component is an examination. Max. The score for the examination is 50%. Our example is for a student on a module whose continuous assessment consists of eight tutor-marked assignments. S Rule for Feb 2009 onwards The preliminary overall continuous assessment score (P): your overall continuous assessment score derived from your actual assignment scores*.63 100 100 100 100 100 100 100 100 18 . we show the effect of substitution under both old and new substitution rules for the same example.25%.Table 2 Differences between new and old substitution rule Rule for modules starting before Feb 2009 Representative score used for checking which assignments are eligible for substitution The Substitution score (S): the weighted average of your overall continuous assessment score (derived from your actual assignment scores*) and your overall examinable component score (OES). Identification of which assignment(s) to substitute first Assignment score after substitution The assignment that would give the largest increase in OCAS if substituted. Table 3 Scores before substitution Preliminary overall continuous assessment score (%) Examination score (%) Substitution score (%) TMA no.
47 100 100 *Substituted scores 19 . It turns out that substituting the same two TMAs (02 & 06) maximises the benefit to the student’s OCAS. Max.63* 03 50 04 75 05 100 90 06 100 55. Section B: Modules with a start date of February 2009 or later Again.63 * 07 100 60 08 100 80 65. we don’t need to make any decisions about which assignments to substitute. remembering that TMA 03 is non-substitutable). Max. Because two substitutions are allowed and only two assignments were identified in Stage 1. and TMA 02 which has the next lowest score. Comparing this score with all of the TMA scores shows that TMAs 02 & 06 are eligible for substitution (remembering that. The substitution score replaces the score for TMA 06. mark Revised scores 01 100 80 02 100 58. the representative score (also known in this case as the substitution score S) is calculated from (61.13 (= (61. mark Revised scores 01 100 80 02 100 55.63 (= (61.25% + 50%) 2 = 55. Table 5 Scores after substitution (module starting Feb 2009 onwards) Final overall continuous assessment score (%) TMA no. Unlike the situation in Section A.25 + 0) 2) and the score for TMA 02 is replaced by 58. 06 & 07 are eligible for substitution (again. Comparing this score with all of the TMA scores shows that TMAs 02. the overall continuous assessment score calculated from the original set of assignment scores).25% (i.63%. following the 3-stages described in the ‘How it works’ section: Here.e. we now have three candidate assignments for substitution and have to decide which two to use.Section A: Modules with a start date prior to February 2009 Following the 3-stages described in the ‘How it works’ section: Here.25 + 55) 2). which wasn’t submitted. this assignment is nonsubstitutable). The original zero score for TMA 06 is replaced by 30.13* 03 50 04 75 05 100 90 06 100 30. the representative score is 61.25% to 69%.63 * 07 100 60 08 100 80 69 50 100 100 *Substituted scores The overall effect of substitution in this case is to raise the overall continuous assessment score from 61. Table 4 Scores after substitution (pre-Feb 2009 module start) Final overall continuous assessment score (%) Examination score (%) TMA no. although the score for TMA 03 is lower than the substitution score.
The information you put on form PT39 must be both brief and explicit. it’s in your own interest to ask for form PT39 and send it in. To report special circumstances relating to continuous assessment Write to Learner Support at your regional or national centre asking for form PT39 and enclosing a stamped self-addressed envelope. complete form PT39 and send it to your regional or national centre no later than two weeks after your module’s last assignment cutoff date. change of employment or normal pregnancies.25% to 65%. exceptionally. The three main categories of special circumstance information are: • • • serious disruption of studies caused by the University (such as continual delay in receiving module materials. So before you decide to go ahead.uk/assessment. specific learning difficulty or medical condition has seriously disadvantaged you in your continuous assessment. exceptionally late return of tutor-marked assignments) serious and prolonged illness (yourself or a member of your immediate family) serious disruption of personal life (such as bereavement). pressure of work. Information received later than that will not be presented to the Examination and Assessment Board.10 Special circumstances affecting continuous assessment If any special circumstance has seriously affected your performance in continuous assessment (including residential school work if your module has any).The overall effect of substitution in this case is to raise the overall continuous assessment score from 61. or download a form from our website at www. you can ask for the Examination and Assessment Board to be told about it. Boards have generally given no weight to such circumstances as moving house. usually if your result is borderline. Information about your condition that you’ve given the University will not be brought to the attention of the Examination and Assessment Board unless you submit form PT39. This arrangement is intended to make Boards aware of matters of a serious nature that interfered with your ability to study over a total period of four weeks or more. It’s your responsibility to ask for the form. Only limited weight can be given to it. please consider carefully how far your special circumstances really have affected your performance in continuous assessment. 20 . Complete the form and return it to Learner Support at your regional or national centre not later than two weeks after the cut-off date for your module’s last assignment (TMA or CMA. Forms sent in by tutors won’t be accepted. The Examination and Assessment Board will use the information only to your benefit. giving your reasons. If. You should state clearly: To inform the Examination and Assessment Board of matters that have affected your continuous assessment. and you must obtain proof of posting. You should attach supporting documentary evidence.ac.open. you can’t comply with this ruling. • • • • the special circumstances you want to report when the circumstances occurred how long your studies were affected for which assignment scores you believe were adversely affected. whichever is the later). You should provide supporting documentary evidence (such as a medical certificate). 2. and you must obtain proof of posting. If you have a disability or additional requirements If you think that your disability. and you must submit it yourself. contact your Regional Director.
it will have a published cut-off date by submission after the cut-off which it must reach the University. you must attain a particular score on both the examinable component and the continuous assessment. Other examined work If your module requires you to submit a piece of examined work in place Your tutor does not have the authority to allow a of or as well as an examination. Specific arrangements for each module are detailed in the booklet Information for Certificate Language Modules which will be sent to you about six weeks before your submission date. a report. Certificate language modules For most Certificate language modules the examinable component consists of a written end-of-module assessment (ECA01) and a speaking end-of-module assessment (ECA02). The question paper will almost always be an unseen one. For some modules you may be able to buy copies of past examination papers from the Open University Students Association (OUSA) (contact details are at the end of this Handbook).4 on Plagiarism and cheating).11 Posting assignments on websites Posting your own assignments and/or tutor comments on an Open University forum or on any other website is not allowed (unless you are required to do so as part of your assignment).1 and Section 4). what you’ll be asked to do and the kind of questions you’re likely to find. but you’ll receive a specimen paper with your module materials so that you can familiarise yourself with the appearance of the question paper. it may be a piece of work such as a dissertation. what to do if special circumstances have affected it. and a booklet of Information for Students Submitting Examinable Work will be sent to you about four to six weeks before your submission date. You should read the booklet carefully – it tells you how to submit your work. Examinations The examinable component for most Open University modules consists of a hand-written examination. and how to ask permission to submit late.2. You should note that your tutor does not have the authority to allow a submission after the cut-off date. 21 . You’ll be told the arrangements for submitting it. portfolio or an end-of-module assessment (ECA). Your result is not determined by an averaging of the two components (see Section 2. you will instead receive an email reminding you of the cut-off date and giving you the weblink to the booklet. usually lasting three hours. If your module requires you to submit your work electronically. a date. It may be written or oral. It’s likely to be a project. Advertising assignments for sale is also not allowed (see section 2. Most second and third level language modules have an oral as well as a written examination. All Diploma language modules have both a written and an oral examination. The speaking assessment usually takes place at a tutorial session towards the end of the module. The examinable component of first level language modules consists of an end-of-module oral assessment at a tutorial session and a written end-of-module assignment.1 Examinable components The examinable component may be an examination. Section 3 Examined work 3. or to achieve a particular grade of pass. To pass the module To pass the module. a project or portfolio. or it may include both an examination and other work.
If you’re going on holiday during the examination period we advise you not to make a firm booking until you get the examination timetable (about three months before the examination period). We will then do our best to arrange for a suitable organisation (such as the British Council) to conduct your examination on our behalf. you must write and ask Learner Support at your regional or national centre immediately you know your new address. We’ll need confirmation of this from the employer. In exceptional circumstances. If you want to change to another centre you should write to your regional or national centre as soon as you receive the allocation letter. and we can’t guarantee that we’ll be able to provide an examination at a centre outside the UK for you. but if you’re holidaying in the United Kingdom you can ask to change the examination centre you’ve been allocated to. Places About two months before the examination period you’ll receive the Examination arrangements booklet and your allocation to an examination centre.2 Examination arrangements Provisional dates Examination periods are shown at the beginning of this Handbook. write to Learner Support at your regional or national centre as soon as you receive your allocation letter. It may be possible to transfer to an established centre in Europe (depending on the size of the examination centre). the Republic of Ireland and continental Europe if: If you want to take an examination at a nonestablished centre outside the UK. have been posted abroad by an employer. please use the form sent to you with the You may also ask for an examination at a non-established centre outside Examination Timetable. It isn’t usually possible to arrange a deferred examination because of holiday commitments. • • you’re now living abroad and are continuing your OU studies. Most examinations on undergraduate modules are held in October. some modules offer them at different times of the year. if you’re posted abroad at very short notice and can’t meet 22 . However. It’s your responsibility to make sure that you attend the right session and the right centre. Such arrangements aren’t always possible. giving you its exact date. You must ask for an examination at such a centre outside the UK in good time – you will be told the deadline in the mailing containing the Timetable booklet referred to above. If you have paid the UK fee but want to take your examination at a centre in continental Europe or the Republic of Ireland. The regional or national centres responsible for European schemes will tell you which cities have examination centres. or you. To change your allocated examination centre. Please ask the regional or national centre in Newcastle upon Tyne or Belfast for more information. or your partner. We can’t deal with late requests because of the time it takes to make the arrangements. an additional charge will be made. If you’re changing your address. If you want to take an examination at a non-established centre outside the UK. Examinations outside the UK Examinations will usually be arranged in countries from which the University accepts registrations. Misreading your allocation won’t entitle you to another examination opportunity or to have extra time if you arrive late.3. the UK. You will be told the period applicable to your module in your module materials. please use the form sent to you with the Examination Timetable. and you will be sent an examination timetable about three months before your examination.
Please consult a student adviser at your regional or national centre to discuss whether or not alternative arrangements can be made for you. 23 . dissertations or other kinds of examined work. If you’re ill or have additional requirements If you’re ill at the time of the examination or you have additional requirements. If your personal circumstances (such as a medical condition) prevent you from taking the examination in ordinary conditions. the examination fee may be waived as long as the examination can be arranged through the Marine Society or at a British forces base. 3. You’ll need to provide documentary evidence to support your request. you may be able to defer to the next examination period. Even if you’ve taken such examinations before. Candidates’ names are removed from the scripts. you must make a fresh application for each examination period. If you have caring responsibilities (for example. you may be able to take your examination at home. it may be possible to take your examination at home or in hospital. You can ask OUSA for a student card if you don't already have one. You must read both the general and the module examination rules carefully and be sure to abide by them. If illness or some other special circumstance prevents you from attending an examination. which are then identified throughout the marking process by a barcode. breastfeeding a newborn baby) that make it difficult or impossible for you to take your examination at an examination centre. which have different marking arrangements. you can apply to defer your examination to the next examination period.) Examination scripts Like many UK universities. payable when you make the request. Examination rules About two months before the examination you’ll receive your examination allocation letter along with an Examination Arrangements booklet that explains how the examination will be conducted and tells you what materials you’ll need and what you’ll be allowed to take into the examination room.for example. There is a non-refundable fee for each such examination arranged.the date. your passport. The Open University presents examination scripts to scriptmarkers anonymously. Merchant navy and HM forces If you’re in the merchant navy or are a member (or a dependant of a member) of HM forces serving with a British military unit. You’ll need to bring some identification with you to the examination centre. The Learner Support Team at your regional or national centre can give you a Meeting your examination needs booklet and a facility request form (FRF3) to complete and return. we may be able to adapt aspects of it to suit your needs. a new-style driving licence or a student card.3 Absence from examinations The Examination Arrangements booklet will tell you what to do if you can’t attend your examination. (The contact details are at the end of this Handbook. This doesn’t apply to projects. This identification must include your photograph and your usual signature .
To tell the University about matters that affected your examination performance. Special circumstances affecting other examined work If your module’s examinable component includes (or consists of) work other than an examination and some serious circumstance affected you in the three weeks before the cut-off date. Send two copies of the form and any continuation sheets to the University. and you must obtain proof of posting. Form E39P or form E39L must be sent to arrive no later than seven days after the cut-off date for submission of the final piece of work. 24 . specific learning difficulty or medical condition. You should report only circumstances of a serious nature. you can ask us to take it into account. such as illness during the examination or bereavement in your immediate family close to the examination date. but the Examination and Assessment Board can give only limited weight to it. To tell the University about matters that affected the submission of examined work send form E39P or E39L (RS39 for residential school modules). with documentary evidence. to arrive not later than seven days after your examination. The information will be used only to your benefit. Send it in to arrive no later than seven days after the cut-off date for submission of the final piece of work. otherwise it may not be considered. with documentary evidence. which is included in the Examination Arrangements booklet. If you have a disability or additional requirements If you think that extra time or other arrangements the University made for your examination haven’t adequately compensated for your disability. You must also keep proof of posting.3. You must do this yourself – forms submitted by tutors or invigilators won’t be accepted. you’ll need to submit form E39L. Reporting special circumstances You should complete and submit form E39. to arrive no later than seven days after the cutoff date for your final piece of work. at the University’s discretion. to arrive not later than seven days after your examination. you should submit form E39. complete form E39 and send it. you can ask us to take that into account. until seven weeks after the last session in the examination period. You’ll find advice about completing the E39 on the back of the form itself and in the Examination Arrangements booklet. The Examination and Assessment Board will be informed of any special arrangements that have been made for you. Information received later than that will not be presented to the Examination and Assessment Board. This form can be found in the Information for Students on Certificate Languages Modules booklet. The information should be supported by evidence such as a medical certificate. You should attach supporting documentary evidence and you must obtain proof of posting. You’ll find form E39P in the Information for Students Submitting Examinable Work booklet. You should attach supporting documentary evidence. If serious circumstances (such as hospitalisation immediately after the examination) prevent you from submitting form E39 within the seven days.4 Special circumstances affecting examined work Special circumstances affecting examinations If you believe that your examination performance was affected by a serious matter that occurred during the examination or in the twenty-one days immediately before it. it may be accepted. If you’re taking a Certificate language module and you want the University to know about special circumstances that affected the end-ofmodule assessments. as long as you provide evidence of the reasons for the delay.
While these values will be quoted when we issue module results. and an examinable component. you may be able either to extend the date by three weeks or to defer submission until the next presentation of the module. module results will be based on the overall weighted average score. apart from this check. explained in Section 3. To guarantee a must pass both the continuous assessment and pass grade for the module you must pass both of these: when all the calculations have been done. You must also pass any threshold your module sets (see ‘Thresholds’ in Section 4. These two components make up your overall result.) Section 4 Module results 4. If this applies to you it will be explained in your module-specific material. If no substitution has taken place. The Boards use their academic judgement to decide whether or not each student has reached the standard required to qualify for credit for the module. ‘Assignments’. To enable our systems to handle such modules.Postponing submission of examined work In certain exceptional circumstances. If you want permission to delay or defer your submission. as if the assessment only had one component. values for two components. you should ask the Learner Support Team at your regional or national centre for the Non-examined Modules Deferral Request Form or write to the Assessment Policy Office before the submission date and enclose third-party documentary evidence to support your application. discussed in Section 2. Modules with one component of assessment Results are determined from the (weighted) average of all the summatively assessed work. 4. for your overall continuous assessment and at least 40 for your examinable component. Your result is not determined by an averaging of the two components. 25 . On some modules students who fail can be allowed to resubmit part of the assessment (usually the final assignment). ‘Examined work’.1 Assessment strategies Open University modules usually have two assessment components – continuous assessment. at least one part of which will be available for scrutiny by the Examination and Assessment Board at their awarding meeting.4). the preliminary and final overall continuous assessment scores will be the same. (The address is at the end of this Handbook. you Your module result is determined from your performance in both continuous assessment and the examinable component.3 Examination and Assessment Boards Each module has an Examination and Assessment Board that is responsible for determining module results.2 Determining results Modules with two components of assessment To pass the module. if you can’t meet the submission date for your work. Some modules may require a minimum score in excess of 40. you must achieve a score of at least 40 the examinable component. 4. are calculated for each student to allow us to check for eligibility to resubmit. OCAS and OES.
you might still be awarded the grade if you’ve given evidence of compelling special circumstances that significantly affected your performance (as explained in Sections 2. if the module has a school.4 Your result Modules with two components of assessment Your two scores – for continuous assessment and for examined work – will place you in one of the result areas shown in the tables in Section 4. 4. usually from another university or institute of higher education.2. The Board will have each student’s: • • • • • • • • individual assignment scores overall continuous assessment score before and after substitution (explained in Section 2. If you’re close to a boundary or there’s a large difference between your scores. Boards have limited discretion to set the lower boundary for each grade of pass below that shown in the tables.5. ‘Result grades’). ‘Special circumstances affecting examined work’). ‘Result grades’. Modules with one component of assessment Your module result will be determined from the (weighted) average of all the summatively assessed work. But the Board can give only limited weight to special circumstances and you shouldn’t assume that your grade will be improved. all the examination scripts (or other examined work) information students have reported about special circumstances that affected their work various statistical analyses information about any special arrangements made for the examination. External examiners are senior academics from outside the University. as shown in Section 4.9. which sets the upper and lower boundaries for each grade (see Section 4. ‘Substitution’) overall examinable component score. Your result is not determined by an averaging of continuous assessment and examination scores. In making these discretionary decisions Boards will take into account the overall weighted average of your two scores and any special circumstances that you’ve reported.5. within the policy approved by Senate. internal examiners (usually members of the module team) and at least one external examiner. Special circumstances If your scores are lower than those shown for a grade in Section 4. The Board will also have: Examination and Assessment Boards work within policy approved by Senate (our authority for academic matters).4. you must reach both the scores shown in Section 4. ‘Special circumstances affecting continuous assessment’ and 3.5. Boards have some limited discretion to award a higher result.5 to guarantee a pass at each grade. with individual question scores and project scores residential school attendance information. 26 . This is entirely a matter for the Board. and will remain confidential to it.Each Board comprises a chair (usually the chair of the module team). Whatever weighting your module gives to each assessment component. Your result is not determined by an averaging of continuous assessment and examination scores.10.
Your module material will tell you if thresholds apply to your module. L(ZX)193. Final overall score for examinable component 40 and 15 and Pass Fail. Some modules do not allow resits or resubmissions at all. KZW113. T397. T398. ‘Result grades’. KYE115. SK121. KYP101. KZL114. KYJ113. W150. SK124.L196. DD131. T191.5 Result grades Modules awarding distinction and pass The following modules award distinction and pass grades: AA100. no residential school module (signified by XR in the module code) allows resits or resubmissions 27 . Final overall Final overall score for continuous examinable assessment component score Pass 1 (distinction) 85 and 85 Pass 40 and 40 Fail. entitled to resit* 15 and 40 * If module rules allow. E115. See your module material. E218. KYN101. Results for the following modules are determined as if they have only one assessment component (see Section 4. K115. U122. KZL114. DB123. You are also required to reach other set scores for language modules (see ‘Thresholds’ in Section 4. some modules also require you to achieve a certain score (a ‘threshold’) for some element(s) of their assessment in order to achieve a pass. K101. U101. Some require a threshold of 30 to be achieved on the overall examination score (OES). M253. E124. The module material will tell you about this.2) and award at distinction and pass: DD101. 4. L120. S104. T172. E100. M226. The following modules have only one assessment component (see Section 4. S130. E111. K114. DD132. Modules where pass results are not graded The following modules award a pass grade only: B690.2) and award at distinction and pass: D171. K116. BYW120. S110. E131. L(ZX)192. L197. B120. T175. It is therefore possible to fail such modules even if your scores are above those shown on the table below. Residential school attendance Some modules include satisfactory residential school participation among their requirements for a pass.Thresholds As well as the scores shown in Section 4. TM227. E118. BUXS130. BUYW130. K113. KYP113. E123. D172. E132. KYN107. W100. L140. L(ZX)194. L195. LB160. KZL107. SDK122. BU130. entitled to resubmit* 40 40 * If module rules allow. T173. SK123. L185. T121.4). L130.5.
See your module material. EZL131. U116. K330. SDK125. and your substitution score if there is one (see Section 2. TXR220. KYK290. EZL124. Modules in the law programme and the language programme require you to reach other set scores and to pass both parts of the examinable component: (see ‘Thresholds’ in Section 4. MU120.4). Final overall score for examinable component 85 70 55 40 15 Final overall continuous assessment score 85 70 55 40 40 Pass 1 (distinction) Pass 2 Pass 3 Pass 4 Fail. TM227. 4. Results for the following Level 1 modules are determined as if they have only one assessment component (see Section 4. DD122. TT282. TT280. TT381. K341. as well as the module result itself. you’ll be given your final overall continuous assessment and examinable component scores where appropriate. Most modules above Level 1 have four pass levels. TT380. MST121. TT281. 28 . MYT450. K334. EZL132. TT382. K336.2). KYK295. K331. K339.2) so please make sure that you know your password at least two weeks before your results are due as you can’t be issued with a new one over the phone. KYK232. DZX222. BXS121. AXR272. For most modules. B190. M150. K333.The following modules have only one assessment component (see Section 4.2): AXR271. Some require a threshold of 30 to be achieved on the overall examination score (OES). AXR312. Modules with four pass levels The following Level 1 modules award four pass levels: E112.9). The following modules above Level 1 have only one assessment component (see Section 4. entitled to resit* and and and and and * Some modules do not allow resits or resubmissions at all. KYK231. K338. K340. K316. MT127. K337. K335. TM190. EZL123. EYP112. M450. and pass results are not graded: B121. E113.6 Getting your result Result letters are usually sent out as follows: Date module ends Results letters sent January March April July June August/September July September October December You should also be able to view your result in your module records on your personalised StudentHome website (see Section 1.2) and pass results are not graded: MU123. DXR222. K332.
In these cases you’ll be given a ‘pending’ result. No resit examination or resubmission will be permitted more than twenty-four months after your module’s starting date. Pending results Occasionally a Board may not have enough evidence to reach a decision about the result. your performance profile will only be accessible for 56 days after your final module result has been released. Resitting examinations If you sit but fail the examination you may be permitted to resit it in the next examination period.Performance profile Many modules provide an online 'performance profile' which is a summary of performance on each assessment 'task'. Clicking on this link will take you to the performance profile system. you may be able to resubmit the examined work – not all modules allow resubmission.8.7 Resits and resubmissions If your module allows resits or resubmissions – not all modules do – you’ll be offered only one opportunity to resit or resubmit. ‘Viva voce examinations’). you may be eligible to resit. EMA01 on all other modules) and retake the speaking EMA. an overall pass (a score of 40 or more on the University Scale) in continuous assessment. Normally. but you’ll have to undertake both the examination and the other work again. No results will be given by telephone. When your module result is released. A few modules have different rules about resitting. and we will take urgent action to provide the Board with the information it needs so that your final result can be sent to you as soon as possible. So if you want to keep a copy. and you’ll be told in your module materials what those are. you’ll receive an offer of registration and a registration agreement in a mailing sent shortly after your module result letter. even if you scored 40 or more in one of these components at your first attempt. provided that you have: • • • • an overall examinable component score of at least 15 on the University Scale. Resits and resubmissions are not allowed if you’ve passed the module. An assignment score or examination information delayed by script marking may be missing from your record. satisfied any module-specific thresholds. 29 . 4. Registering for resits and resubmission If appropriate. we suggest that you either print it off or save the web page. Resubmitting examined work If your module has no examination. and satisfied any residential school requirements your module has. On Certificate language modules you will be required to resubmit the written EMA (TMA04 on L(ZX)130. or the Board may want you to take a viva voce examination (see Section 4. if a performance profile is available for you there will be a link to it displayed immediately below your module result on your module record page. If the examinable component includes both an examination and another piece of work and you fail either.
Careful checks are made at every stage of the award process to make sure that the Boards’ decisions rest on full and accurate information. 30 . Although they’re usually oral. you can query it by completing a module result query form and sending it.open.uk/assessment If you have evidence that an error has been made in determining your result. on behalf of the University Senate. • • • • • the return of scripts to students remarking/reconsideration of the examinable component or the continuous assessment of a module acceptance of late TMAs challenges against academic judgements an appeal made by another person on your behalf.ac.open. Your module result page on StudentHome will include a link to frequently asked questions about module results and you can also access these from the ‘question and answer’ section of our assessment website at: www. occasionally a candidate may be required to undertake some written work. Please read the information in this handbook about how module results are determined before you query your module result. is on a borderline between two results. Arrangements to do with the examination will be sent to you separately from your module result letter.ac. It is not possible to obtain more detailed information about your performance in the examinable component.uk/assessment/documents/CRQ-Form. their decisions are final.Modules for which you’re resitting examinations or resubmitting are counted towards the total number of credits (120) for which you may register in any one year. write to the Head of Examinations and Assessment within four weeks of the date of your result letter.9 Queries Since Examination and Assessment Boards are responsible. Module result queries can’t be dealt with by telephone. 4. They enable the Board to obtain additional information so that it can reach a decision about a candidate who.8 Viva voce examinations Viva voce examinations are offered at the discretion of the Examination and Assessment Board – you can’t ask to be given one. along with the appropriate evidence. There’s no right of appeal to any other University body against the academic judgement of the Board. You can access a module result query form from your StudentHome page or at: http://www. 4. These examinations are conducted by a member of the University’s academic staff.pdf University policies and procedures do not permit the following: To query your module result. to arrive within four weeks of the date of your result letter. for determining students’ results. for example.
or has been carried out relying on information that did not accord fully with the University’s records at the time.9. you will also need to meet the requirements laid down by the regulatory body for your profession (for example. you should successfully complete study at Level 1 before progressing to Level 2 and there is normally no entry to Level 3 without successful completion at Levels 1 and 2. you will also need to meet the requirements laid down by the regulatory body for your profession (for example. Students who has powers to consider the case for an appeal but not to change the module result. Section 5 Professional programmes 5. Satisfactory completion of all the University and regulatory body requirements will result in the academic and professional qualification. if (for medical reasons) you’re unable to complete your module.2 Degree in Social Work To qualify for the degree in Social Work in England or Wales.11 Aegrotat credit Exceptionally. 4. To make an appeal If you feel you have grounds for appeal. a satisfactory check by the Criminal Records Bureau to demonstrate evidence of good character).ac. stating the grounds for your appeal. and you can show that some part of the process leading to the issue of the result has not been carried out properly. You'll find detailed information about the requirements for the Pre-registration Nursing Programme on our website at www.1 Pre-registration Nursing Programme To qualify for the Pre-registration Nursing degree. You must pass all the compulsory and required optional modules that contribute to your award. Students upholds the appeal will the Examination and Assessment Board be asked to reconsider your result. Such exceptions are limited to students who are unable to continue their studies for medical reasons.4.uk/study 5. 31 . and have been assessed on at least part of the module. Only if the Director.10 Formal appeals You can appeal your results if: • • you’ve queried your result as explained in Section 4. If there’s evidence that your result was awarded improperly. a satisfactory check by the Criminal Records Bureau to demonstrate evidence of good character). In addition. You must pass all the compulsory and required optional modules that contribute to the qualification. the University may consider awarding aegrotat credit under a code of practice approved by the Senate. are registered for the last module that would qualify them for a qualification. ‘Queries’. you need to successfully complete study at Level 1 before being allowed to progress to Levels 2 and 3. your case will be considered by the Director. write to the Complaints and Appeals Office within twenty-one days of the date of the reply to your original query. To qualify for the degree in Scotland you should successfully complete each of the four stages. In addition.open.
open.ac. Some agency staff will be part of the stakeholders group within the programme. The Open University Social Work degree is offered in partnership with Social Work agencies.ac.open. In these circumstances. you must pass all the compulsory and required optional modules that contribute to the qualification as detailed in the qualification description for the foundation degree in our prospectus and on our website. The programme provider retains a record of this information to use in quality assurance processes. and that this information is then passed on to them as part of the process of registering students for the Social Work degree qualification.uk/our-studentpolicies.uk/study Data protection If you are working towards the Open University Social Work degree. all agencies sponsoring students are responsible for finding appropriate practice-learning opportunities. 5. The University has an obligation to supply whatever information the specific Councils require in order to ensure students are registered. and for ensuring appropriate supervision for these. In addition. You'll find detailed information about the compulsory requirements for individual modules and for the Foundation Degree in Early Years on our website at www.3 Foundation Degree in Early Years To be awarded the Foundation Degree in Early Years. you must ensure that you are working directly with children aged 0 to 8 for at least 5 hours a week throughout the time you are studying for the Foundation Degree as well as ensuring that you meet all the other pre-requisites for each module. you should be aware that the data protection arrangements that apply to you are different from those that apply to other Open University students. as part of routine management and assessment procedures. Students registering for modules that form part of the Degree in Social Work qualification should be aware that this data protection statement is additional to the University's formal Data Protection Policy published on our website at www. General Social Care Council. The specific Council (Scottish Social Services Council.open.Satisfactory completion of all the University and regulatory body requirements will result in entry to the programme. In addition. You'll find detailed information about the requirements for the Social Work degree on our website at www. and the additional completion of all academic and practice modules will result in the academic and professional qualification. it is not uncommon for assessment grades to become known to sponsoring agencies.ac. and that it contains information specific to the Social Work programme.uk/study 32 . or Care Council for Wales) requires that approved programme providers collect information from individual students on its behalf. and to monitor student progress across all the modules that contribute to the programme.
that contain direct quotations. • Copying word-for-word directly from a text. Passing on your assignments to others. Paying for work from other sources and submitting it as your own is also cheating. you are committing ‘plagiarism’ and this is an offence. Assignments provide a vehicle for assessing your performance during your module and contribute to your overall module result. unless collaboration is required in the particular assignment. copying from such sources without acknowledgement is deemed to be plagiarism and will not be accepted by the University. Such poor academic practice may occur due to inexperience.Appendix 1 Plagiarism What constitutes plagiarism or cheating? If you submit an assignment that contains work that is not your own. It is intellectually dishonest to cheat and thus give one student an unfair advantage over others. especially statements concerning plagiarism and how to reference your sources. on a text. • Borrowing statistics or assembled facts from another person or source.ac. This might occur in an assignment when • Using a choice phrase or sentence that you have come across. tutors are likely to notice the shifts in style and may be aware of the source. Where plagiarised material is included in assignments. You are likely to perform better in examinations if you have learned how to write your own answers to questions in assignments. • Copying or downloading figures. So you should study the ‘Developing Good Academic Practices’ website http://learn. Seek their advice on this early on in your study. Copying answers from social networking sites is cheating. The University also uses plagiarism detection software which it applies to electronic assignments as well as scanned or retyped assignments. video or lecture. By submitting work that is not your own you are denying yourself the benefit of this valuable learning strategy. The temptation to plagiarise may arise from lack of self-confidence or from a lack of understanding about the aims of the assessment and about what is required of you. However they also assist you in understanding your subject and aid your learning on the module. • Paraphrasing the words from a text very closely. and the University does not tolerate it. but submitted work copied from or written jointly with others is not acceptable. You are encouraged to collaborate with others in studying. You should also read carefully all the module specific study advice that you receive in your mailings. photographs. with the knowledge that another student may plagiarise the 33 . • Copying from your own notes. tutorial. Therefore you will be asked to acknowledge a statement to confirm that all assessment work you have submitted is your own and that you have not cheated.open. Most students will not wish to take such a negative approach to studying. • Copying from the notes or essays of a fellow student. Submitting work that has been done by someone else and persistent borrowing of other people’s work without citation are obvious instances of plagiarism and are regarded as cheating. Copying the work of others would be counter-productive to your goal of understanding the module work and to real achievement. pictures or diagrams without acknowledging your sources.uk/site/DGAP001. without indicating this to the marker (acknowledging your sources). When you attempt to use the ideas and terms of the module independently you learn more thoroughly and develop your own writing style. • Using text downloaded from the internet. Although you are encouraged to show the results of your reading by referring to and quoting from works on your subject.
. your file is 5MB or less. If you have already submitted an assignment and your tutor has downloaded it for marking. Once your tutor has returned your marked eTMA to the system.odt) you should use ‘save as’ to save as either . Don’t assume that you know what they say because you have used the system before.docx or . you will not be able to submit another version. They don’t have to wait until the cut-off date. You can send your dummy eTMA at any time once you have access to the system. the system will warn you that your tutor has already collected it and you should contact your tutor.doc. You can use any compression software that creates a file with a . How to zip your files together your file name is no more than 50 characters.rtf. this is an additional check that you are submitting the right file. If your word processing software creates a file with a different extension (eg. You can still submit the assignment and it will be recorded as another version on the system. This means that it must have a file extension of . Do tell your tutor that you’re doing this so that they can put some comments in and return it to you. If a case of plagiarism is proven.6 and SD 7.zip extension. You should note that your tutor can collect and mark your eTMA at any point from the time you submit it. but your tutor will normally mark the first version unless they have agreed to accept another one. this is a serious offence and the Open University disciplinary procedures will be followed. To be sure that your tutor and their monitor can read your submission you must make sure that your file is in a format readable by Microsoft Word – unless your module materials stipulate a different type of file. and before your tutor has collected your TMA. unless your module materials say that there is a large file size permitted for your module. You should put your module code and TMA number in your file name.2. If you don’t read the messages you may be unaware of action that you need to take. The system will hold up to five submissions.assignment will also lead to a penalty. or your tutor tell you to do something else. If you make more than one submission before the cut off date. Appendix 2 – Submitting assignments online Online submission of TMAs is simple and quick. Therefore you should be 34 . you check that your submission is complete and you are submitting the right file and not a previous draft of your assignment.rtf. You will not be allowed to resubmit a TMA even if you find that you originally submitted an incomplete or incorrect version. So if your TMA consists of more than one file you must zip these together. you submit all of your work in one file. Some of the messages are specific to that particular submission. each will overwrite the previous one so that the only one available for your tutor to collect will be the final version. or . just put a few lines of text into a document and submit it as TMA00. If your file is larger than 5MB you can zip it to reduce the size.zip extension.doc or . but you must ensure that you read each of the messages that appear on screen during the submission process. We strongly advise using the dummy eTMA (TMA00) to try out the eTMA system before you have to submit your first TMA. How to zip your file your submission is in an acceptable format. Unless your assignment book. Save and close the file before submitting it. as described under the Student Regulations SA 1. You can use any compression software that creates a file with a .
For more complex queries. This is because markers are not able to download eECAs until after the cut-off date.uk. Where to go for help If you have technical problems submitting your assignments online you can contact the OU Computing Helpdesk. 35 . the system will accept it.sure that the assignment you submit is your final version. The University can’t provide you with copies at a later date so you may want to make sure that you also have back-up copies in case of technical problems. please note exactly what you were trying to do. but this doesn’t mean that it will be marked or assessed. If your module also has an eECA (end-of-module assessment). or telephone – +44 (0)1908 653972. the time the problem happened and the exact error message including error codes (take a screen print of the error code if you can). You will have access to your TMAs on the system for up to 30 days after your module ends. you may find you are advised that you can submit drafts to the system. if your query isn’t covered then you can use the ‘contact us’ button to email your query. If you have any other queries about online submission click here to check our FAQs on StudentHome. The Helpdesk is open between 09:00 and 22:30 every day. For some enquiries it may be necessary for the Helpdesk to refer you to other sources of expert help. You can contact the Helpdesk by email – OUemail@example.com. If you submit a TMA after the cut-off date. If you have already arranged an extension with your tutor. it may take more than one phone call to resolve the problem. The system will warn you that the cut-off date has passed and you should contact your tutor to discuss the matter. you don’t need to do anything further. or by fax – +44 (0)1908 652193 (mark for the attention of the OU Computing Helpdesk). so if you want to keep copies make sure you have downloaded them before this. When contacting the Helpdesk regarding a problem with online submission.
Cambridgeshire.ac.uk Area covered Bristol.ac.ac. Isle of Wight. Leicestershire.Addresses National and regional centres The Open University in London (Region 01) 1–11 Hawley Crescent Camden Town LONDON NW1 8NP Phone +44(0)20 7485 6597 Email London@open. Dorset. part of Wiltshire (including Salisbury) The Open University in the East Midlands (Region 05) Clarendon Park Clumber Avenue Sherwood Rise NOTTINGHAM NG5 1AH Phone +44(0)115 962 5451 Email east-midlands@open. Nottinghamshire.uk Area covered Most of Derbyshire. Somerset. Oxfordshire.ac. West Midlands.uk Area covered Herefordshire.uk Area covered Berkshire.ac. Lincolnshire. +44(0)117 929 9641 Email south-west@open. Cornwall. Warwickshire.uk Area covered Greater London The Open University in the West Midlands (Region 04) 66 High Street Harborne BIRMINGHAM B17 9NB Phone.ac. Hampshire. part of Staffordshire (Burton-on-Trent area) The Open University in the South West (Region 03) 4 Portwall Lane BRISTOL BS1 6ND Phone. Northamptonshire. Norfolk. Buckinghamshire. +44(0)121 426 1661 Email west-midlands@open. Channel Islands. most of Wiltshire (excluding Salisbury) The Open University in the East of England (Region 06) Cintra House 12 Hills Road CAMBRIDGE CB2 1PF Phone +44(0)1223 364721 Email east-of-england@open. British Forces Post Office (except Cyprus) The Open University in the South (Region 02) Foxcombe Hall Boars Hill OXFORD OX1 5HR Phone +44(0)1865 327000 Email south@open. Devon. Hertfordshire. Worcestershire. Suffolk 36 . Gloucestershire. Essex. most of Staffordshire.uk Area covered Bedfordshire. Shropshire. Scilly Isles.
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ac.Central offices and departments The address for mail that is not directed to a particular office or department is: The Open University Walton Hall Milton Keynes MK7 6AA Phone +44(0)1908 274066 Fax 01908 653744 Website www.uk CMA Team Phone +44(0)1908 653702 38 .uk Examinations Office The Open University PO Box 720 Milton Keynes MK7 6ZQ Phone +44(0)1908 858312 Email firstname.lastname@example.org Data Protection Coordinator The Open University PO Box 497 Milton Keynes MK7 6AT Email Data-Protection@open.uk Assessment Policy Office The Open University PO Box 83 Milton Keynes MK7 6BF Email email@example.com Assignment Records Office The Open University PO Box 723 Milton Keynes MK7 6ZR Phone +44(0)1908 653702 Email firstname.lastname@example.org Evening advice line 0870 333 1444 Complaints and Appeals Office The Open University PO Box 5155 Milton Keynes MK7 6YJ Phone +44(0)1908 659535 Email email@example.com Assignment Handling Office The Open University PO Box 722 Milton Keynes MK7 6AP Phone +44(0)1908 653051 Email firstname.lastname@example.org Disability Resources Team The Open University Hammerwood Gate Kents Hill Milton Keynes MK7 6BR Phone +44(0)1908 653745 Email email@example.com.
ac.ac.uk Website www.uk 39 .Open University Students Association (OUSA) The Open University PO Box 397 Walton Hall Milton Keynes MK7 6BE Phone +44(0)1908 652026 Fax 01908 654326 Email firstname.lastname@example.org/ousa Student Registration & Enquiry Service The Open University PO Box 197 Milton Keynes MK7 6BJ Phone +44(0)845 300 60 90 Fax 01908 654914 Email General-enquiries@open.
SUP 025788 updated January 2011 40 .