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New Mba_syllabus 07-08

New Mba_syllabus 07-08

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  • Paper 1: Organisation Behavior & Development
  • Paper 2: Managerial Economics
  • Paper 3: Environment Management
  • Paper 4: Business Research
  • Paper I: Advertising & Integrated Marketing Communication
  • Paper II: Brand Management
  • Paper III: Retail Management
  • Paper IV: Rural Marketing
  • Paper V: Marketing Of Services
  • Paper VI: Sales and Distribution Management
  • Paper I: Corporate Taxation
  • Paper II: Project Planning & Financial Strategies
  • Paper III: Indian Financial System
  • Paper -IV: International Financial Management
  • Paper-V: Security Analysis and Investment Management
  • Paper-VI: Principles & Practice of Banking and Insurance
  • Paper I: Group & Organisational Effectiveness
  • Paper II: Performance Management & Compensation
  • Paper- III: Training & Development Practices
  • Paper-IV: Industrial Relations & Labour Regulations
  • Paper-V: Human Resource Development Strategies and Systems
  • Paper-VI: Global HRM Scenario & Practices
  • Paper -I: Database Management Systems
  • Paper-II: Internet Technologies & Trends
  • Paper -III: Innovations in IT
  • Paper-IV: Strategic Management of IT
  • Paper-V: Software Engineering
  • Paper -VI: Enterprise Resource Planning
  • Paper -II: Healthcare and Social Policy
  • Paper -III: Health Systems Management
  • Paper -IV: Environmental Health Management and Safety Planning
  • Paper -V: Health and Hospital Information Systems
  • Paper -VI: Health Communication: Development and Dissemination
  • Paper –I: International Financial Markets
  • Paper –II: Foreign Exchange Management
  • Paper –III: International Marketing
  • Paper –IV: Export-Import Procedures, Documentation and Logistics
  • Paper –V: International Economic Organisations
  • Paper –VI: India’s Foreign Trade Policy
  • Paper – I: Project Management
  • Paper – II: Business Process Reengineering
  • Paper – III: Total Quality Management
  • Paper – IV: Supply Chain Management
  • Paper – V: Operations Management
  • Paper – VI: Manufacturing Economics
  • Paper I – Banking In India
  • Paper II – Financial Services
  • Paper III – Laws and Regulations to Banking
  • Paper IV – Basics of Financial Accounting for Bankers
  • Paper V - Portfolio Management
  • Paper VI – Bank Financial Management
  • Paper I: Agri-Input Management
  • Paper II: Agri-Technology Management
  • Paper III: Financial Management for Agri Business
  • Paper IV: Livestock Management
  • Paper VI: Trends in Agri Business
  • Paper I: Energy Conversion & Power Plant Systems
  • Paper II: Electricity Industry Structure & Regulations
  • Paper III: Power Environment Interface
  • Paper IV: Transmissions & Distribution of Electrical Energy
  • Paper V: Hydro Power Resources Management
  • Paper VI: Power Pricing & Power Purchase Agreements

Semester –II

Paper 1: Organisation Behavior & Development
SECTION A Unit I: Organizational Behaviour - The nature of organisations: Why do organisations exist? Components of organisations; Organisations as open systems, Managers in organisations, Productivity and managerial performance, Value-added managers, The manager's challenge, Organisational behaviour and the new workplace, Managing the globalisation of work, Managing human rights in the workplace, Managing developments in information technologies, Managing organisational transitions, Managing new forms of Organisation. Unit II: Foundations of Individual Behaviour - biographical characteristics, ability, and learning Unit III: Perception: Introduction, Halo effect, Stereotyping, pigeonholing and compartmentalisation; Self-fulfilling prophecy; Perceptual mythology; other influences on perception. Unit IV: Attitudes and values - Attitudes, Components of attitudes, Attitudes and behaviour, Attitudes and cognitive consistency, Job satisfaction as an attitude; development Values, Sources and types of values, Patterns and trends in values, Managing values and attitudes. Unit V: Motivation- Concepts, Theories of Maslow, Herzberg, McClelland, Porter & Lawler Model, Application of Motivation concept, Individual motivation and motivation in the organization, Cultural Differences in Motivation, Intrinsic and Extrinsic Motivation, Social Motivation, Motivation and Health, Role of motivation in human behaviour. SECTION B Unit VI: Foundations of group behaviour - The nature of groups: groups and teams, informal and formal groups, purpose of teams, Teams and team building: selecting team members, team roles, stages in team development, team building, team identity, team loyalty, commitment to shared beliefs, multi-disciplinary teams, Team Dynamics: group norms, decision-making behaviour, dysfunctional teams, Cohesiveness. Unit VII: Conflict - Substantive and emotional conflicts, Levels of conflict, Sources of conflict in organisations, Symptoms of conflict Causes of conflict, Strategies for the management of conflict. Unit VIII: Organizational Change - Nature, levels and dilemmas of change, Pressures for change, The Domino effect, Responses to change, Force field analysis, Change process, Resistance to change, Dynamics of change. Unit IX: Organizational Development - Goals of organisational development: Principles underlying organisational development, Ethical aspects of organisational development, The process of organisational development: Action research and organisational development, Organisational development interventions: Organisation-wide interventions, Smaller group and inter-group interventions, Individual interventions. Unit X: OD Techniques - Traditional: Grid Training, Survey Method; Modern: Process Consultation Method, Third Party, Team Building, Transactional Analysis. Learning and Teaching Strategy Although the 'lecture' will provide a formal framework for each topic area, debate, discussion and participation shall be encouraged together with case study work and group activities.
Suggested Readings: 1. Organisation Behaviour, Luthans 8th Tata McGraw Hill 2. Organisation Behaviour, Robbins, 9th Pearson Education Asia 3. Principal of Organizational Behaviour 4th Ed. By R. Fincham –Oxford 4. Prentice Hall India Organisational Behaviour: Human Behaviour at Work Newstrom & Davis, 10th, Tata McGraw Hill



Brooks I — Organisational Behaviour: Individuals, Groups and Organisation Second Edition (Prentice Hall, 2002)


SECTION A Unit I: Nature and fundamental concepts and basis techniques of managerial economics - Analysis of Demand, Significance, estimation of demand; Elasticity of Demand, Techniques and Importance of Demand forecasting; Basic Mathematical Problems related to demand estimation and elasticity of demand. Unit II: Production & Cost Analysis - Production & Production Function: Concept, Forms of production function, Law of variable Proportions, Returns to scale. Cost concept, Short term and long term cost output relationship, Cost curves, Economies of scale. Unit III: Objectives & Equilibrium of the Firm - Market Structures- Perfect Competition, Monopoly, Monopolistic Competition & Oligopoly - kinked demand curve and cartels, Mathematical Problems on profit maximization and Price & Output determination under various market structures. Unit IV: Pricing in practice - Cost plus pricing, incremental pricing, transfer pricing and price discrimination. Unit V: Market failure - Concept, Symptoms and Reasons, Concept of Asymmetric Information; Market intervention by Government-Rationale for Intervention. SECTION B Unit VI: National Income Accounting - Concept & measurement; Determination of Income & Employment; Concept of multiplier; Inflation and Deflation, types, causes and control of inflation. Unit VII: Macro economic policy - Monetary and fiscal- objectives and Instruments; Effectiveness of Monetary & Fiscal Policy with respect to Indian Economy. Unit VIII: Business cycles - Concept, Causes & Impact, Measures to control Business cycles. Unit IX: External Sector Dynamics - Justification for International Trade, Foreign Capital flows & Balance of Payment-Methods top correct Disequilibria; Exchange Rate: Fixed & Flexible; Convertibility of Rupee (Current & Capital Account). Unit X: Economic Environment of Business - Factors determining Economic environment of Business, Present scenario of Indian Economy.
Suggested Readings: 1. Managerial Economics, P. L. Mehta, Sultan Chand & Sons, New Delhi 2. Managerial Economics, Dwidevi, TMH 3. Managerial economics in a Global economy, Dominick Salvatore, 2006, Thomson learning Press 4. Managerial Economics, Suma Damodran, 2006, Oxford University Press, New Delhi 5. Indian Economy, Mishra & Puri, 2007, Himalaya Publishing House

Paper 2: Managerial Economics

Paper 3: Environment Management
SECTION – A Unit I: Introduction to Environment Management - Definition, Scope & importance, Need for public awareness- institution in environment, People in environment, Fundamentals– sustainable development, Unsustainable to sustainable development. Unit II: Natural resources - Renewable and non renewable resources, and associated problems, Role of an individual in conservation of natural resources; equitable use of resources for sustainable life cycles; Preserving resources for future generation, the rights of animals. Unit III: Ecosystem - Concept of an Ecosystem , understanding ecosystems, ecosystem degradation, resource utilization; Structure & functions of an ecosystem-producers, consumers and decomposers; Ecological succession; food chains, food webs and ecological pyramids; Ecosystem types – characteristics features, structure and functions of forest, grassland, desert and aquatic ecosystems, Industrial Ecology and Recycling Industry. Unit IV: Environment legislation - Environmental (protection) Act, The water (prevention and control of Pollution); The wild life protection Act; Forest conservation Act; Issues involved in enforcement of environmental legislations; Environment Impact Assessment; Environmental Auditing; Clearance / Permission for establishing Industry.


Unit V: Human population & environment - Global population growth, variations among nations. Population explosion, Family welfare Programmes-methods of sterilization; Urbanization, Environment & human health-climate and human health, infectious diseases, water related diseases, risk due to chemicals in food, Cancer and environment. Human rights –Equity, Nutrition and health rights, intellectual property rights (IPRS), Community biodiversity registers (CBRs); Value education – environmental values, valuing nature, valuing cultures, social justice, human heritage, equitable use of resources, common property resources, ecological degradation; HIV/AIDS; Women and children Welfare; Information technology in environment and human health. SECTION – B Unit VI: Air Pollution:- Definition Air pollution, causes, effects & control, Green house effect, pollution: Vehicles, Industry households, Global warming, Ozone layer depletion, effects & remedies, Role of individual and institution in preventions of Air pollution; Soil Pollution:- Definition soil pollution, causes, effects & control, Surface condition, texture, contents. Forest, Afforestation, Plantations, pollution due agricultural patterns, chemical fertilizers & Pesticides; Run-off, grazing desertification; Waste land Management: causes, effects and control measures of urban and industrial waste; Role of individual and institution in preventions of Soil pollution. Unit VII: Water and marine Pollution - Definition water pollution, causes, effects & control; Management of water: Hard & Soft water, contaminants, Acid Rains; Pollution by sewerage, industry runoff degradation due to biological changes; Sea water pollution & degradation of Marine; Role of individual and institution in preventions of water & marine pollution. Unit VII: Noise, Thermal & Nuclear Pollution - Definition of Noise pollution: Sources or Causes effects and control. Definition of thermal pollution; Causes, effects & control; Definition of nuclear pollution; Radiation; Causes, effects & control, Nuclear accidents; Role of individual and institution in preventions of Noise, thermal and nuclear pollution. Unit IX: Biodiversity - Introduction- biodiversity at genetic, species and ecosystem levels; Bio-geographic classification of India; Value of diversity– Consumption use value, Productive use value, Social, Ethical, Moral, aesthetic and optional value if diversity; India as megadiversity nation, Hotspots of biodiversity; Threats to bio-diversity–habitat loss, poaching of wildlife, man-wild life conflicts; Common endangered and endemic plant and animal species of India; Insitu and Exsitu conservation of Biodiversity. Unit X: Social issues and environment - Construction of dams: problems and concerns of resettlement, rehabilitation of affected people; Conservation: energy, water, forest, soil, strategies for conservation; Environmental ethics– issues and possible solutions, resource consumption patterns and need for equitable utilization; Equity disparity in western and eastern countries; Urban and rural equity issues; Need for gender equity; Public awareness– Using an environmental calendar of activities, Self initiation. Students be exposed to at least one local field visit to document on the Ecosystem Structure, Pollution sites, Decertified areas, Environmental Research Institute such as NEERI etc. The field notebook maintained by the student would be evaluated as a part of internal assessment at the end of the session.
Suggested Readings 1. A text book of environmental by K M Agrawal, P K Sikdar, S C Deb”, published by Macmillan 2. Environment management by N K Uberoi”, published by Excel Books 3. Environment management by Dr. Swapan Deb”, published by Jaico Publishing House. 4. Environmental Management by S K Agrawal”, published by A.P.H. publishing Corporation. 5. Environmental Studies by Rajagopalan- Pub. By Oxford.

SECTION A Unit I: Introduction - Meaning, Objectives and Types of research, Research Approach, Research Process, Relevance & scope of research in management.

Paper 4: Business Research


Unit II: Research Design - Features of good Design, Types of Research Design, Basic principles of experimental Design, Use of advanced technology in Research Design, Role of Research analyst. Unit III: Sampling Design - Steps in sample Design, Characteristics of a good sample Design, Probability & Non Probability sampling. Unit IV: Measurement & scaling techniques - Errors in measurement. Test of sound measurement, Scaling and scale construction technique. Unit V: Methods of data collection - Primary data – questionnaire and interviews; Collection of secondary data; Use of computer and Information technology in data collection. SECTION B Unit VI: Collection and Processing data - Field work, Survey Errors, Data coding; Editing and Tabulation. Unit VII: Analysis of data - Analysis of Variance; Advanced Data Analysis TechniquesFactor Analysis, Cluster Analysis, Discriminant Analysis, Conjoint Analysis, Multi Dimensional Scaling. Unit VIII: Testing of hypothesis - Procedure for hypothesis testing; Use of statistical techniques for testing of hypothesis. Unit IX: Interpretation of data - Techniques of Interpretation, Report writing, Layout of a project report, preparing research reports. Unit X: Research in management - General management, Small business innovation research (SBIR), Research in functional areas – marketing, finance, HR and Production, Software Application in SPSS. A Survey based mini-project should be undertaken by the students to orient them about basics of research.
Suggested Readings: 1. Zikmund : Business Research Methods, (Thomson Learning Books) 2. Marketing Research, G C Beri third edition (McGraw Hill) 3. Dwivedi – Research Methods in Behaviourial Science (Macmillan) 4. Bennet, Roger : Management Research, ILO, 1993 5. Salkind, Neil J. : Exploring Research, (Prentice – Hall, 1997)

Paper Paper Paper Paper

5: 6: 7: 8:

Specialisation Specialisation Specialisation Specialisation

– I: Paper- I – I: Paper- II – II: Paper -I –II: Paper- II


6 .

Segmenting. Unit IV: Research Methods and Application .Introduction to Marketing Communication Concept. Emerging Market Scenario. Paper II: Brand Management 7 . 4. How Marketing Communication Work. 3. Targeting. and Integrated Marketing Communication. Theories of PR. Building the Indian Brand. Laws and Ethics in PR. Personal Selling. Data-Driven Communication. Principles and Concepts of Corporate Communications (CC). Setting IMC objectives. Logic for portfolio approach. Product line decision. A. Blyth. Basic Marketing Communication Strategies for Building Brands. Principles of Advertising and IMC. and Evaluations of Integrated Marketing Communication Suggested Readings: 1. Integrated Marketing Communication. fostering word-of-mouth. and Receiving Brand Messages-Integrated Marketing. Unifying the Appeal and the Message across the promotion-mix components. Using advertising and promotion to build brands. Unit II: Product Portfolio . Legal and Ethical Issues in IMC. Client-Agency Interface and Advertising Budget Unit IX: Public Relations and Corporate Communications-Public Relations Concepts and Principles. Media Relations Unit X: The Big Picture-Social. Evolution and History of Advertising. Internet and eCommerce Media.Role of IMC in Marketing and Brand Management. J. Relevance of Advertising in IMC-mix. Types of Research and the Research Process. Direct Marketing. Product management process. Strategic PR management. Crisis Communication and Management.Prentice Hall. Effectiveness. Multicultural Marketing Communications. Positioning Research. Advertising Research. Tom. Brands. Trade Shows. Reference Groups SECTION B Unit VI: Creating. Product Placement Media. Brands and Stakeholder Relationships. Unit V: Integrated Marketing Communication and Micro-Marketing . Account Management . 5. Unit VIII: Advertising Concepts and Principles-Principles and Concept of Advertising. Integrated Marketing Communication Media Planning. Pickton. Elements of Marketing Communications. 2. Unit III: Communication and Branding .McGraw Hill.Portfolio concept. Communication Creative Concept and Messages. Social and Economic impact of Advertising. Overview of the Advertising Scene in India. Unit II: Integrated Marketing Communication . and Positioning. Measurements. Out-of-Home. and Broderick. Customer Brand Decision Making. Events. Pre-test Research and Audience Research. Message Execution. Opinion Leaders. Channel Marketing. Organisations. International Marketing Communication. Target Market Research. . Product planning system. Trade Sales Promotions and Co-Marketing. Integrated Marketing Communications. . D. Corporate Communications Strategies. Unit VII: Sales Promotion in Integrated Marketing Communication-Consumer Sales Promotion and Packaging. Pitching Mechanism in Advertising. –Pearson Advertising management by Jethwaney –Pub by Oxford. Broadcast. Integrating the Brand Communication Process.Agency operations. Kapoor –MacMillan SECTION A Unit I: Product Management .Role and Relevance of Research in Communication.Basic concepts. Duncan. Sponsorship and Customer Service. Using Advertising and Promotion to Build Brands.Marketing Communications Functions. Sending. Integrated Marketing Communication Partners and Industry.Specialisation Subjects for Semester –II GROUP A: MARKETING MANAGEMENT Paper I: Advertising & Integrated Marketing Communication SECTION A Unit I: Marketing Communication .

). Brand Positioning: Strategies for competitive Advantage by Sengupta. 5. Third Party Sources. Customer-Based Brand Equity Making a Brand Strong: Brand Knowledge. Disadvantages of Brand Extensions . Evaluating Brand Extension Opportunities. Measuring.Brand Hierarchy. 3. Quantitative Research Techniques. The Brandgym: A Practical Workout for Boosting Brand and Business. Unit V: Tools for Measuring the Sources and Consequences of Brand Equity Developing a Brand Equity Measurement and Management System. Building Global Customer. Tata McGraw-Hill Aaker D. Strategic Brand Management Process. Internal Branding.Reinforcing Brands. Unit VIII: Brand Architecture .Identifying and Establishing Brand Positioning. Understanding How Consumers Evaluate Brand Extensions. Positioning Guidelines. Designing a Branding Strategy. Chichester. Challenges & Opportunities to Retail Industry. Co.Keller. Unit IX: Branding Licensing .Product positioning concept. or Others Events.Designing and Implements Branding Strategies. Comparative Methods. Leveraging Secondary Brand Knowledge to Build Brand Equity. Perceptual mapping. Sporting . Building A strong Brand: The four steps of brand building. Unit IV: The Value of Branding .Taylor. Factors responsible for changes in retailing. Integrating Marketing Communications to Build Brand Equity-Information Processing Model of Communications. The Brand equity concept. Overview of Marketing Communication Options.Strategic Brand Management Guidelines. Managing brand equity Paper III: Retail Management SECTION A Unit I: Introduction to Retail Management . Brand Positioning and Values .The Brand Product Matrix . Brand Extensions .Retail & Retailing – definitions.Based Brand Equity. Advantage of Extensions.Unit III: Overview of the Brand Management Framework . Measuring Outcomes of Brands Equity: Capturing Market Performance. Celebrity endorsement. SECTION B Unit VI: Building and Borrowing Brand Identity .Licensing. Suggested Readings: 1. Establishing a Brand Equity Management System. Advantages of Global Marketing Programs. Strategic Brand Management: Building.branding.Choosing Brand Elements to build brand equity-Criteria for choosing the brand elements. Country of Origin and other Geographic Areas. Options and Tactics for Brand Elements. NJ: Prentice Hall.Qualitative Research Techniques.). and Managing Brand Equity (Second ed. Measuring Sources of Brand Equity. (2003). Revitalizing Brands. Brand-Building Implications. . Standardization Versus Customization. 4. Jean-Noël (1997). Adjustments to the Brand Portfolio. 2. Kevin L. Future Brand Priorities. Upper Saddle River. Strategic Brand Management: Creating and Sustaining Brand Equity Long Term Kapferer. What Makes a Strong Brand? Special Applications. David (2003). Cultural. Defining and Establishing Brand Values. Disadvantages of Global Marketing Programs . 8 . Developing Integrated Marketing Communications Programs. UK: John Wiley & Sons. Designing Brand Tracking Strategies.Managing Brands over Geographic Boundaries and Market Segments.What is a Brand? Why do Brands Matter? Can anything be branded? What are the strongest Brands? Branding challenges and opportunities. Holistic Methods. Unit VII: Global Brand Expansion . Fighting Generics And Private Labels. Growth of Retail Industry. Global Brand Strategy . Channels of distribution .Rationale for Going International.Introducing and Naming New Products and Brand Extensions-New Products and Brand Extensions.Managing Brands over Time. Meaning of Retail Mix. Unit X: Closing Perspective .Conceptualizing the Leveraging Process. London: Kogan Page. (Second ed.The Brand Value Chain.

Retail Management – Suja Nair. Unit III: Rural Market Segmentation . 5. Defects/Problems of Regulated Market. Visual Merchandising. semi urban and urban markets.Rural Communication. (COSAMB). Coding Systems. 2. Shopping malls. Retail Finance. Unit III: Non-store Retail Formats . Retail Marketing Management – David Gilbert – Pearson Education. Unit II: Rural Market Research & Profile of Rural Consumer .Store Operations Management. Off-price retailer. Basic differences between rural. Unit VII: Merchandise Management .Interiors & Exteriors. Cultural & Social Group influence on Consumer Purchase Behaviour. Direct Mail Marketing. National Co-operative Development Corporation (NCDC). Unit X: Technology in Retailing . Location for Conducting Research. definition & importance.Meaning. Discount Store. Unit IX: Retail Promotion . Store Design. APMC’s. Department Store. Growth of rural markets. the concept of SKU.Independent/ Stand alone outlet. Profile of Rural Consumer. Supermarket. Unit VIII: Store Management . Conventional Media. Unit IV: Classification of Markets .Retail Planning Process. Consumerism & Ethics in Retailing. SECTION B Unit VI: Rural Marketing Strategies . Retail Pricing. Corporate chains.Development of Retail Brand. Multi-Attribute Segmentation. State Trading. Floor Management.Unit II: Store Retail Formats . Himalaya Publishing House.Regulated Market. Store Profitability. 3. Sales Force Management in Rural Marketing. Distribution Strategies. Council of State Agricultural Marketing Boards. Types of Cooperative Marketing Societies. Store Events & Sales Promotion. Classification of Rural Consumer based on economic Status. Implementation of CRM. Retail Supply Chain. e-tailing. National Agricultural Co-operative Marketing Federation (NAFED). Category Management.Merchandise Mix. Open Auction Method. Vendor Management & Buying System. Cooperative Marketing.). Retailing Management – Text & Cases – Swapna Pradhan . Unit VIII: Role of Government in the Development of Agricultural Marketing Government Intervention in Marketing System.Applications of IT in retailing. Cooperative Processing. Production Strategies. Quotations on Samples. Retail Display. RFIDRetail Applications. Catalogue showroom. Role of Regulated Markets on Marketing of Agricultural Produce. Unit V: Studying Consumer Behaviour & Other Related Issues in Retailing -Understanding Consumer Behaviour. Customer Services.Planning Retail Promotions. Role of Media in Rural Markets. Scope. Private Negotiations. Convenience Store.Multi-Level marketing. Unit VII: Sales Force Management For Rural Marketing & Marketing Agencies Managing the Sales Force. Rural versus urban mindsets. Rural Consumer Behaviour. Hatha System. the Main Problems in Rural Communication. Suggested Readings: 1. Dara and Moghum Sale Methods. Retailing Management by Bajaj –Published by Oxford. 9 .Product Strategies. Assortment Planning Process.Tata McGraw Hill Publication Paper IV: Rural Marketing SECTION A Unit I: Introduction to Rural Marketing . Significance of Regulated Markets to Agriculturists. Financial Implications of Retail Strategy. Unit IV: Retail Planning . etc. Location Selection Decision. Franchising. Lay-out Planning. Automatic Vending Machines. Prevalence of Beoparis and Arahatias (Rural Mandi’s. Unit V: Rural Communications . Pricing Strategies. Role of agencies like. Retail Advertising. Methods of Sale. Consumer co-operatives.Tata McGraw Hill Publication 4. Hypermarkets. Tele-shopping. Retailing Management – Levi Weitz. SECTION B Unit VI: Strategic Issues in Retailing .Basis of Market Segmentation.Research.

Backwardness. Chand & Co. Problems connected to Marketing. Unit III: Service Quality . Low exposure to modern world etc. Process. Scattered. Classification of services. International Branding & Advertising. Unit IV: Service Consumer Behavior/Customer Retention & Relationship Marketing . Evolution of Relationship Marketing. National Institute of Agricultural Marketing (NIAM). Inseparability. Rural marketing – Rajagopal 2.Rural India as an untapped market. Competitive trend in new millennium. Unit IX: Agricultural Credit and Crop Insurance . Intangibility. Ownership. Self help Groups (SHG’s). V. CRM in Banking and Financial Services) Unit X: Legal issues. Irregular demand. Institutional Agreements for Agricultural Credit. Unit II: Service . Marketing mix of Insurance & banking services. Product decisions. Expertise. Insurance & bank marketing in Indian perspective. Seasonal. Facts & Importance of CB in services. 4.Nature & characteristics and strategies. 5.Introduction to ITES (Captive / Third Party BPO’s and KPO’s) and CRM (e-CRM. Marketing Mix elements for marketing of Transport and Consultancy Marketing. Importance & Scope. Market mix of Hotel & Tourism services. Service quality information systems. Marketing of Hotel & Tourism Services. Pricing strategy according to economic backwardness & other influences in rural areas. Industry Globalization drivers. Variability. Unit X: Role of IT in Rural Marketing . Customer Retention (Operations. Case Study of ITC’s “e-choupal” Initiative Suggested Readings 1. Characteristics of services.) Paper V: Marketing Of Services SECTION A Unit I: Concept of services . Physical distribution & problem of poor infrastructure Unit VIII: Marketing of Services . Reasons for the growth of service economy. Service vision & Strategies: Includes Advertisements.Agricultural Credit Policy.Public Distribution system (PDS). C. Directorate of Marketing and Inspection (DMI).Marketing challenges in services business.Marketing of Insurance & Banking Services. Bedi. 10-P models of Global Strategies Management. Rural Marketing in India – K S Habeeb Rahman (Himalaya Publishing) Rural Marketing in India by R. Profit orientation. Approaches to service Quality. Promotion of services. How to improve service Quality. Food corporation of India. Placing or Distribution methods of services. Ten original dimensions of Service Quality. Future of service sector. Concepts of Insurance & Banking Services . Branding. Unit V: International Marketing of Services .Taxation 10 .Infrastructure. End user. Modern techniques for rural distribution. Users. Crop Insurance. Agricultural Insurance. Unit IX: Role of IT in Services. Consumer Profile. Services tangibility. Packaging of Services. Hotel & Tourism marketing in Indian perspective. People Physical Evidence. (Himalaya Publishing) Integrated Rural Development – R.) Product mix for rural market – Marketing of manufactured consumer goods as well agricultural inputs in rural market. Unit VII: Rural Marketing . Arora (S. Heterogeneity.Elements of Global Transnational. Perishability. pricing strategies. Goods Vs Services.Impact of service Quality. People based services.What is services. Delivery System). Marketing Mix and strategies in Service Marketing. Concept. Marketing of Transport and Consultancy MarketingIntroduction. New perspectives on rural marketing – Ramkishen Y 3. Benchmarking and certification.CB-Services. Enhancement of Internal & External relationships. Concept of Hotel & Tourism Services. Characteristics of rural marketing (Large in size. SECTION B Unit VI: Elements of customer services and identifying them .

Controlling channel members and tools for control. Unit II: Designing sales force strategy and structure. administering the quota system.Suggested Readings 1. Quantitative and qualitative performance criteria. Establishing standards for control. Suggested Readings 1. Sales meetings: Planning and staging sales meetings. local sales meetings. Sales contests: Specific objectives.Chand and company 2. Unit IX: Warehousing.Chunawalls.Purpose. sales and physical distribution. Sales and advertising.M. Himalaya Publishing House 3.Nature of personal selling. Services Marketing integrating customer Focus acrbyoss the firm by Valarie A. Zeithaml –Publisher: McGraw Hill. Need. selecting training method. sales and marketing information. determining the kind of salespeople. Types of quotas and quota-setting procedures. Motivating salespeople: Meaning. Services Marketing by S. setting and formulating personal selling objectives. Distribution logistics. SECTION B Unit VI: Sales control and cost analysis. National. Objections to sales contests. types. Training salespeople: Developing and conducting sales training programmes.Coordination of personal selling with other marketing activities. M V. Sales forecasting methods. 2. costs and control. Services Marketing by Govind Apte Jha –Publisher: Oxford university Press.Recruiting and selecting sales personnel. Marketing Management – V S Ramaswami & S Namkumari. Sales quotas: Objectives of sales quotas. Unit III: Compensating salespeople. Contest prizes contest duration. Unit V: Designing territories. Marketing Management:-S V Ramaswamy & S Namkumari . Macmillan India Ltd 5. Assignment of sales personnel to territories. Defining training objectives. determining size of the sales force. Promotion. S A. Basic types of sales organization structure .Macmillan India Ltd. Sales Management. 5.Balajee -S. Marketing cost analysis.Designing and administrating compensation plans. Unit IV: Supervising and evaluating salespeople. Sales department relations. Sales analysis. Legal issues.Sales audit.Sales territory concept. 4. Unit VII: Sales organization.Jha –Publisher Himalaya Publishing Company. 11 . Determining coverage and support requirements. Prentice Hall Inc. 3. regional. Types of compensation plans and requirements of a good compensation plan. Interdependence and motivation.Kotler. Unit X: Distribution planning. Services management & Marketing – D. Setting up a sales organization. Motivation and leadership.Kulkarni. Factors affecting warehousing choice.Setting standards of performance.Types of warehouses. Transportation decisions. Sales & Distribution Management by Krishna K Harvadkar -publisher: McGraw Hill. Everest Publishing House 4. Revising sales territories procedures for setting up or revising sales territories. Paper VI: Sales and Distribution Management SECTION A Unit I: Nature and scope of sales management.Determination of channel objectives. Inventory decisions. Role of the sales force. Physical Distribution Management. criterion and establishing objectives for intermediaries. Selection and motivation of intermediaries. Principles of Marketing. Cases and recent articles and reports should be discussed in the class. Control issues. Need gratification and motivation. deciding training content.Functions of intermediaries (wholesaler & retailers). Purpose and techniques. sales and service. Unit VIII: Channel management and channel strategy.Major cost centres in distribution. Controlling salespeople through supervision. P & Armstron G.

NB: Numerical shall be based on Unit II & Unit III only. K. Unit II: Risk Analysis in Capital Budgeting . N. Singhania Kapil. and Palkhivala. Recovery and refunds of duties. Procedures involved and implications of the VAT. Gross total income. Singhania Monica. Direct Taxes Law & Practice. Signaling theory. S. Risk analysis in practice. Ahuja. TDS. Inter-State sale. Tax rebates. Traditional Position. M. Technical Analysis .GROUP B: FINANCIAL MANAGEMENT Paper I: Corporate Taxation SECTION A Unit I: Definition of Income & Assesse. Unit X: Customs Laws .Basis of chargeability of duties of central excise.Provisions of law and procedures. Unit IX: Service Tax . Exemption. Miller Model. NI approach. Systematic Approach to Income Tax. : Direct Taxes Law and Practice. SECTION B Unit VI: Special features of Indirect tax levies . A. Decision tree analysis. B. instruments of planning. Bharat Law House. Set of & Carry forward of losses.Nature of customs duty. Customs and central sales tax.Concept.specific issues and case studies. Financial management decisions & Employees remuneration.(a)Planning: Generation & Screening of project ideas. Trade off theory. Tripathi. Bombay. Payment. 4. Scenario analysis.. Project selection under risk. & Gupta. NOI approach. Unit VIII: Central sales tax . Bhagwati Prasad. Types of customs duty.Assumptions & definitions. Registration of dealers and determination of taxable turnover. SECTION – A Unit I: Project Management . Taxmann Publications. Paper II: Project Planning & Financial Strategies 12 . Classification for Customs and rate of duty. Total taxable income. Assessment year. K. Suggested Readings: 1.: Indirect Taxes. Managing risk. Unit IV: Income exempt from tax. Appraisal of term loans by Financial Institutions. Provisions regarding baggage. Manufacture. contribution to Government revenues. Classification and valuation of excisable goods. Agricultural income. Market & Demand Analysis. N. Allahabad.goods. Filing of return. Deductions relating to company assesse only. VAT – concept. Income from Business & Profession (excluding professional income) Income from capital gains and income from other sources relating to company assesse only. MM position. Unit II: Distinction between capital and revenue receipts. Applicability.. Simulation analysis. Datey V. Valuation for customs duty. Taxmann Publications.Scope of levy of Central Sales Tax. Unit III: Income from capital gains and income from other sources relating to company assesse only. Postal articles and stores. Self assessment tax. Unit V: Tax Planning . 2. Corporate risk analysis. Sale outside a State and sale in the course of import and export-basic principles. Tax Planning with reference to setting up of new business. Income Tax. Ravi.All pervasive nature. Wishwa Prakashan. Financial estimates & projections(b) Financing: Intermediate & Long term financing. Assessment procedure.Sources & perspective of risk. Residential status. G. Kanga. Unit III: Capital structure & Value of firm . Breakeven analysis. Constitutional provisions authorizing the levy and collection of duties of central excise. Development and fiscal performance. New Delhi. Unit VII: Central Excise Laws . New Delhi 3. Sensitivity analysis. Singhania V. 5. Taxation & capital structure. J. Courier. Previous year.

Listing. Internet trading. Firm value. private placement. Trading system. Vikas publishing house. Unit III: Capital Markets . Stock & debt approach. 5. Balance score card. Bhalla – (Anmol Publication. need and importance. Financial evaluation.Motives of holding cash.Credit policies.Ravi Kishore. Unit X: Performance measurement & balance score card . K. SGL A/c. Memorandum of understanding. Credit rating. Operating lease.The Baumol model.Estimating working capital. Project finance. measures to boost liquidity in the secondary market. Reports for control. TMH Publishers 2004 Management-I. inflation & asset revaluation. Taxmann’s.SEBI – Management. Miscellaneous Financial services: Factoring. NSE. EVA & MVA approach. 2. Pandey. Lease Vs borrow & buy evaluation. RBI – objectives. 3 stage approach. sale.Introduction. Models. New Delhi Management – Theory & Practice by Prasanna Chandra. SECTION B Unit VI: Financial Services . reforms in secondary markets and its impact.Treasury Bills and types. Credit terms & collection policies. Call / Notice money market.Types of leases. and management of stock exchanges.Introduction. The Beranek Model. Financial Financial Financial Financial Management: Problems and Solutions. OTCEI. Control of accounts receivables.Adjusted book value approach. Management & Policy – V. Secondary Markets – Organization. 2 stage . ICSEI. Working capital finance from banks. New Delhi. Unit IV: Debt Markets . Cash budget. DCF approach. Unit V: Mergers & Takeovers . Cash flow forecast. Heuristic approach Unit IX: Corporate Valuation . History of Indian debt market. Money markets and monitory policies in India. Continuing value. 13 . Motives. Leasing as financial decision. Evaluating the debtors. overview of money markets. Hire-purchase & Project Finance . Financial measures.M. Commercial bills. Part system. Mechanics of leasing . Taxmann. SECTION B Unit VI: Leasing. rationale for leasing. cash cycle analysis. Debt market participants.Meaning.History of Indian capital markets. clearing and settlement mechanism. Strategic performance measurement. Plastic money. Financial Management. book building. Pre and post reform scene in financial markets. Ravi Kishore. Primary Markets – free pricing. PD system. membership. trading. Certificate of deposit. Cash collection & disbursement. Financial system design. Issuance mechanism – auction. Capital market scams. 3. Hire-purchase arrangement. Investor protection measures. Unit V: Financial Regulation . Non financial measures. Private placements. Unit II: Money Markets . steps to develop debt markets. New Delhi. BSE. The public sector undertaking bond market. Credit analysis & decision. achievements.Unit IV: Working Capital Management . Choice between leasing & hire purchase. Options for investing surplus funds & strategies for managing surplus funds. The Miller-Orr Model. role. 4. Managing the cash flow. Venture Capital. Primary and secondary segment. Reforms in capital markets. financial system and economic growth. Listing categories. Divisional performance measurement. performance excellence awards. Categories. Nature and role of financial institutions and financial markets. Money market intermediaries. The private Corporate debt market. New Delhi) Paper III: Indian Financial System SECTION A Unit I: Components of formal financial system.Rationale. The government securities Market. factors determining the cash balance. Suggested Readings: 1. Unit VII: Management of Cash . Functions. Securitisation of debt. Economic value added & market value added Taxation aspects. organization. powers and functions. Direct comparison approach. Commercial papers. Unit VIII: Management of Receivables . JPC on SEBI.

ECBs. Exchange Rate Mechanism. International money market. Causes of changes.Concept.Avadhani. Remat. 14 . ECBs. Financial Markets & Services E. India’s Foreign Exchange Market. benefits. emerging challenges. RBI and Exchange Market. Fixed Exchange Rates.Natarajan 2007 Himalaya Publishing House 2.Origin and development of merchant banking in India scope. 2006. Unit VIII: International Capital Budgeting . Exchange Rate variations. GDRs. Economic & operational exposure.Defining Forex markets & the exchange rates. Indian Financial System by M Y Khan Tata McGraw Hill 4. Vasant Desai. Types. Unit IV: International Monetary System . and custodians. salient features. Country Risk management.meaning & its impact on exporter & importer . Exchange Market.Spot Rate. Margins applicable. International Cash management. objectives of the firms and impact of risk. Pricing. Hedging. Asian Currency Market. organizational aspects and importance of merchant bankers. Unit III: Activities in Foreign Exchange Markets . Swaps-characteristics & uses. SECTION B Unit VI: Management of Long term International financing .Introduction. Unit X: Derivatives Market . functioning of depository systems. Derivatives trading in India. Speculation. Indian Economy & International Finance Unit II: Foreign Exchange Market Components . Indian Financial System by Bharti V. Accounts & Inventory management in MNCs. Constraints to maximization of value of firm. 2007. Himalaya Publishing House Paper -IV: International Financial Management SECTION A Unit I: Financial Management in global context . Concept. Portfolio Management. Introduction to short term marketDomestic vs. Latest guidelines of SEBI w. Gordon & K. Quoting Foreign Exchange Rates. constitution & management of MFs – Sponsors. advantages and disadvantages in mutual fund schemes.Dollar Market. Terminology. origin and growth of mutual funds. Europe Medium Term Notes. Forward Rate. Forwards and futures – Concept. Merchant bankers Unit VIII: Mutual funds and AMCs.Concept. depository participants. Currency & interest rate risk. Unit VII: Management of Short term International financing . Exchange Rate System in India.A. Pearson education 5. Suggested Readings 1. Short term Asset & liability management:-Positioning of funds. Role of Finance Manager in Global context. Petro . Demat.Concept of Foreign Investment – Direct & Portfolio. Euro Issues. Emergence and Functions of IMF.r. Unit IX: Depository . Risk Evaluation. Options– types. Banks & Institution Management (A new Orientation). International forfeiting. Yankee Bonds. Floating Vs. Terminology. Interest rate Arbitrage-covered & Uncovered. ADRs. AMCs. Pricing. international leasing. direct & indirect rate. Exchange Dealers.Meaning of exposure.t. Alpine Convertibles. inflation & expected cash flows. Markets in India. Spot and Forward Rates. V. Commercial Borrowings. State of mutual funds in India. recent developments. Basic inputs for project evaluation. Cross rates and Problems from Exchange rate calculations. depository systems in India.Unit VII: Merchant Banking . Arbitrage. Indian Forward market. Short term sources of finance for MNCs. Syndicated Credit. Government guidelines for – borrowings. NAV and pricing of mutual fund units. Unit V: Foreign Exchange Risk Exposure its & management . Forward contract & option forwards. functions. Future trading strategies.Objectives of short term financing.Introduction.Exchange Rate Regimes. Classification of mutual fund schemes. Translation & Transaction Exposure.Introduction. Trustees. Problems associated with multinational capital budgeting. Capital management. process of switching over to depository systems. Pathak. Euro Currency market.concept. Evaluation of a project using various methods. Himalaya Publishing House 3. SEBI regulation.

Sharan . EMH – forms. strategic. moving averages and MACD analysis.Concept. Fair value of shares. Investment Analysis and Portfolio Management by Prasanna Chandra. risk free asset. Himalaya Publishing House Investment Science. implications and limitations. Sharpe. O’Brien. Random walk Hypothesis. capital structure & the dilemma of finance manager.Valuation of common stock. Tactical. two security and portfolio.Avadhani. Tools and techniques of fundamental analysis.Introduction. Galgotia Publishing Company. tests and results. V. basic types of charts. Insured. Individual stock and bond analysis – information sources. David G.K. Investment options available and their comparison. required rate of return.Luenberger. 2.P.Concept. Oxford Univeristy Press. tax treaties & tax heavens. value vs. Portfolio management process. DCF valuation techniques. Multinational Financial Management.Background. Dow Theory. Optimal Financial structure-theory of optimal capital structure. Second edition. SML. Oxford University Press. Measures of return and risk – historical rates calculation.Unit IX: Capital structure of MNCs . Indian Tax environment: Incentives for earnings in Foreign exchange.2007.Risk and return for one security. Tools and techniques for analysis. Evaluation of Bond portfolio performance. Cost of Capital & International Financial Environment. Suggested Readings: 1. 2002 Security Analysis and Portfolio Management. Debt vs. Strategies of great masters. Expected rates. SECTION B Unit VI: Technical Analysis . double taxation relief. P/E ratio – uses. advantages and challenges. 3. goodwill. business cycle and industry analysis. Implications of efficient capital markets.Prentice–Hall Paper-V: Security Analysis and Investment Management SECTION A Unit I: Investment Basics .Definition.Need. preferred stock and bonds. International Financial Management. Arbitrage pricing theory – empirical test of APT.Passive vs. Efficient frontier. Equity financing. Investor life cycle and investment goals. Relative valuation models Earnings multiplier model. Determining the extent of insurance. Ownership. Unit VIII: Equity Portfolio Management .Important types of taxes that MNCs face. sector analysis. 4. 15 .A. candle stick charts. company analysis.Seth. Prentice–Hall 5. Selecting appropriate allocation. Unit IV: Markowitz portfolio theory . transfer pricing. Future and Options trading strategies. Thomas J.G. International Financial Management . Economy analysis. risk free rate of return. Cost and benefit implications. Unit IX: Derivatives . Tax implications of activities of foreign enterprises-taxation of transactions & operations. global vs. Suggested Readings 1. systematic and unsystematic risk. Unit VII: Security Valuation . Tata Mcgraw–Hill 3. Tata McGraw Hill Publishers 1/E. theoretical foundations of international taxation. local capital structure. Stability of beta. International Finance. Shapiro .Assumptions. performance attribution analysis. the market portfolio. Unit X: Evaluation of Portfolio performance . process. risk management using the Derivative products. Analysis of growth companies Unit III: Efficient capital markets . Jensen. Asset allocation strategies – Integrated. Unit II: Fundamental analysis . Measures available – Treyner.Using the derivatives in your portfolio. International Financial Management. Unit X: Multinational Tax Environment . CML.Apte. Indian Markets and Efficiency. A. Measuring market timing skills. Active. 2. capital asset pricing Model. Investor utility Unit V: Capital Market theory . growth. Market efficiency & segmentation.

Including proposal form and other relevant forms. Lending practices.Definition of bank. R. securities government and commercial. other savings and investment options. interest sensitive products. life cycle needs including solutions. Reports. Unit X: Regulation in the Industry . Suggested Readings 1. P/L A/c.Different types of products available in the market. Unit VII: Life Insurance Products .Shrivastava. Types of fee based services offered. functions. Brief history. bill of lading. the salient features of KYC and AML Act. Unit III: Investment management . Managerial functions in banks. Salient features. credit plans. Insurance & Fisk Management . Paper-VI: Principles & Practice of Banking and Insurance SECTION A Unit I: Principles of Banking .Bank Accounts. Galgotia Publication House. Operations and other procedures involved in claim settlement. other specialty products. Delhi 2. preparation of cheques. endowment. Liquidity and profitability. Statement of advances.K. matching of customer needs and requirements to available products. Banking Theory & Practice. Tax treatment. Unit VIII: Medi-Claim and health insurance products . Evaluation of loan applications. Fund based services. Operations and other procedures involved in claim settlement. Correspondent banking. Unit IV: Management of Finance . SECTION B Unit VI: Insurance Basics . Satellite and affiliate banking. Security. creation of money. Himalaya Publishing House 3. Dr.Bhattacharya. Dr. preparation of reports.Fee based Vs.Deposit mobilization. with profit and without profit policies.Rustagi.Insurance Vs. Banking Theory. branch banking.Role of IRDA in regulating the industry. Unit II: Management of deposits and Advances . government securities. Tax treatment. Mechanism of operation of these services. Himalaya Publishing house. Himalaya Publishing House 4. Law & Practice. Group banking. Planning customers. Present structure of commercial banking system in India. tax benefits under insurance policies.P. Dr. bills. Salient features.M. Unit IX: General Insurance Products . Principles of Bank Management by Vasant Desai. Himalaya Publishing house.Gupta Himalaya Publishing House 16 . Financial Management. assurance. Classification and nature of deposit accounts. Investment – William Sharpe (PHI) 5. Different type of insurance products – whole life products. term assurance annuities. Delhi 5. Forms of banking – unit banking. advances. Merchant banking services – issue management. individual and group policies. policy contract. types of advances. Gorden & Natrajan.P. Basics of Banking & Finance. underwriting.Different types of products available in the market.4. endorsements. ALM and NPA Management Unit V: Fee based and fund based services provided by banks .Traditional and Unit linked policies. balance sheet and statutory reports regarding cash revenue. Comparison between different products offered vis-à-vis chargeable premium and coverage. principles of sound bank lending.K. Records.Nature of bank investment. loan syndication etc. Book debts.P. Working during 1947-1990 and thereafter. Performance evaluation of the regulation in the insurance industry in India. Chain banking. Documents of title off goods railway receipt. Limits of credit.K.

Scope.Importance of leadership. cases on power & conflict. power tactics. Factor Comparison Method. causes for change. conflict resolution. Unit IV: Personality and Perception . Theories of learning. Job Analysis. Aswatthappa.Hill Publishing co. Job Classification / Grading method. determinants of group behaviour Teams vs.B.B.B. emotional intelligence. Innovation in organization. Perception & O. Unit VII: Power & Conflict . b.Ego states and their identification. Theories of personality. stress management techniques. spiritual intelligence. theories of motivation (a) Maslow (b) Herzberg (c) Aldefer (d) McClelland (e) Vroom theory. Nature and objectives of Compensation. McGraw. learning explicit and tacit knowledge. Unit II: Learning . Relationships. learning curves. Conflict process. Paper II: Performance Management & Compensation 17 . Approaches to O. sources of power. SECTION B Unit VI: Group and Team Dynamics . OD .a. nature of conflict. principles. Unit V: Transactional Analysis . Types of personality.Nature of change. ltd. Nature/Use.Definition & Meaning.. changing attitude. Effects of culture. Model of Morale (esprit de corps) surveys. Fringe Benefits. Meaning and Definition. Theories of leadership (a) Trait approach (b) behavioral approach (contingency approach. Types of change.Nature of teams. types of groups. learning styles. 5. Managing the perception process. Pay for Performance – Incentives.Determinants of personality. Prentice hall of India 3. cases on culture & innovation. Organisational effectiveness. types of conflict. Stress: Causes. Creation of culture. Organisational Behaviour -Fred Luthans. effects. Job Identification Summary. Organisational Behaviour . Force field theory of change..Hill Publishing co. Unit X: Organizational Change & Development . Unit IX: Organizational Culture . ltd. Resistance to change. Innovation process. Human Resource Research Methods by Bhattacharya –Oxford. benefits from teams.Robbins. Unit III: Wages – Variable Compensation and Supplementary Compensation – Perks. cases on motivation and its application. Types of Transactions. Johari Window.GROUP C: HUMAN RESOURCE MANAGEMENT Paper I: Group & Organisational Effectiveness SECTION A Unit I: Introduction . Key elements in O.Pre-requisites for OD. Organisational Behaviour . Points System. Responsibilities and Duties. legal Status of Wages (basics). types of teams.Innovation. levels of conflict.B. Morale and work performance. Models of O. 2. Himalaya Publishing House. Unit VIII: Leadership .. OD Interventions. limitations of O. Packaged Point Plans.Power dynamics. Wage Fixation. Unit III: Motivation and Morale . Components of attitudes. Implementation. Wage Plans – Rowan /Halsey. Wage differentials.Definition and Meaning. Cases on T A. Wages.B.Nature and importance of motivation. Ranking Systems. Foundations of O..B. Writing Job Specifications and Descriptions – Judgmental and Statistical Methods. formation of attitudes. change process. Organisational Behaviour -Koontz. SECTION A Unit I: Job Evaluation / Grade Structure . McGraw. Dominos effect. Purpose and Methods of Job Evaluation. Leadership styles and their implications.K. group development. Suggested Readings: 1. Groups. Methods. (a) Human resource approach (b) Contingency approach (c) System approach (d) productivity approach. 4. Importance. Unit II: Compensation Planning .Concepts.

Implementation 18 .Unit IV: HR Accounting . Remuneration. Return on Investment in HR. Practical Application. Investments in Organisational HR.Introduction. Cost of Recruitment. Unit V: Competency Mapping / Workflow Mapping .Concept.

MBO. Philosophy of training. 360 deg Feedback. Unit VIII: HR Scorecard / Balanced Scorecard . Employee Manual / PPP Handbook. Unit IV: Training Design . Death.Basket exercises. Facilities for training. Brain Storming. Training of trainers (TOT). Unit IX: Management Development Programmes . by Gary Dessler Publication – Thomson 4. BARS.Perspectives for Designing Training. On the Job Training & Off the Job Training.Identification of training needs. Forced Distribution Method. Role Play. Alternation Ranking. Practical Application. Pink Slips. Unit IX: Ancillary Topics . Career Plans. Training Process. In. Critical Incident Method. Group Discussion. Concept.Cost of training. Pitfalls. Responsibilities for providing training.Concept & Importance of MDP’s.III: Training & Development Practices 19 . Steps in MDP’s. Types of evaluation techniques.Introduction. Suggested Readings 1. components and methods of training designs. Human Resource Management. Unit III: Training Need Analysis .What is training? Nature of training. Projects – Evaluation of Training Modules presently being undertaken in various organizations. Unit II: Training and Development . Teaching aids and techniques. Career Counseling. Human Resource Management. Power of Body Language. Significance of training. Compensation by Milkovich & Neman. Unit X: Training in Indian & International Organisation . Unit X: Models and Cases . Requirement of manpower in relation to Technological advancement. Models & Techniques of manpower demand forecasting. Behavior Based and Result Based.National Perspective regarding current training and development practices. Retrenchment. Sources of supply of manpower. Managing Human Resources by Monappa Publication – Macmillan SECTION A Unit I: Human Resource Demand & Supply . HRD Audit. Objectives. Unit VII: Career Management . Nature of Careers. Unit VII: Evaluation of Training . Productivity. Succession Planning.SECTION B Unit VI: Performance Management System . Promotions and Transfers. Prospective pitfalls. Training styles. SECTION B Unit VI: Skills of an Effective Trainer . Accounting Practices in HRM by M. Developing creativity. Tools. Methods of PA. Methods and Techniques of MDP’s. Appraisal Interview. by Snell / Bohlander Publication – Thomson 2. Cross cultural training. Structure. Effectiveness Audit. Status of existing manpower. Unit VIII: Audit of Training Programme .Career Development Plan . Performance Planning and Potential Appraisal – Trait Based.Goal Setting. Career Problems – Low ceiling Careers. International Perspective.Constructing and developing models of PMS.Introduction. Competency Mapping. Input-output ratio in relation to effectiveness.Communication skills. Areas of training. Importance of training. Publication – McGraw –Hill 3. Training Calendar. VRS. Training Methodology – Case Study. 8 th edition. Suggested Readings Paper. Audio-visual aids.Approaches to Training. Measurement of training effectiveness. Designing a training programme. Management Games. Career Anchors. Career Mapping. Graphic Rating Scales.Employee’s and Employer’s Role. Scope & Objectives of training. Deputation. Assessment Centers. Environment for training. Evaluation of trainers and facilities for training. Knowledge. Unit V: Training Methods and Techniques . Benefits of training. Group Appraisal. SeparationsRetirement. Objectives. Kolay 5.Demand Analysis.Feedback from participants.

Aims & objective. Approaches to Industrial relations. Tenth Edition. character growth & development of labour legislation In India. Rathan Reddy Publication – Himalaya Publication House Human Resource and Personnel Management – Text and cases. Publication. S.Taxman’s Essentials of Human Resource Management & Industrial Relations by P.Pearson Education Human Resource Management . working & impact of ILO on Labour Legislations in India. Jain & Saakshi (Allied Publisher) Effective Human Resource Training and Development Strategy – Dr. causes. 3. Industrial Disputes.Minimum wages Act. Unit III: Grievances & Disputes . PULP Act 1971. 9 th revised edition – Publisher: Himalaya Publishing House Labour Laws --. perceptive. remedial & prevention measures. Unit II: Industrial Democracy. Ninth Edition. Unit VII: Wage Legislation . Personnel Management and Human Resources – N. Industrial Employment standing order Act 1946. Gary Dessler. Goals and challenges. Bombay shop & Establishment Act 1948. K. settlement machinery.Hill Publishing co. types . Aswathappa.C. his role. (B) WORKERS PARTICIPATION: Concept & meaning. Unit VIII: Industrial Relations Legislations .Workmen’s compensation Act. Aims of social security measures. Employees state Insurance Act 1948. 20 . Unit IX: Social Security Legislations . definition.Nature & causes. Unit X: Functions & Working Of Offices Attached To Labour Ministry . R.prerequisites of effective collective Bargaining & Collective Bargaining in India. Suggested Readings 1. Publication . Industrial Relations by C.Trade Union Act 1926. conditions essential of working of the scheme. ILO convention & recommendations SECTION B Unit VI: Normative Labour Legislations . Forms & levels of participation. 5. B. 2. Various committee constitute by the Government of India (Ministry Of Labour). Noe.Directorate – General of Employment & Training.1. origin and growth of the idea of social security Unit V: Labour Legislations & ILO . 2. Payment Of wages Act 1936. Approaches to HRD.Definition and concept of industrial relation. Industrial Jurisprudence & Labour Legislation by A. 1948. Subbha Rao – Publisher: Himalaya Publishing House. scope. limitations. 3. aspects & ideologies of Industrial relations. basic facts.(A) COLLECTIVE BARGAINING. benefits to workers-social assistance and social insurance. 4. Dynamics of Industrial Relations by Mamoria & Mamoria – Publisher: Himalaya Publishing House. Labour welfare & welfare officer in Indian Industry. ltd Human Resource Management .Field of HRD: A multi dimensional and new concept.Factories Act.M. New challenges & expectations. 4. Publication. Robert M. Labour Bureau. Paper-V: Human Resource Development Strategies and Systems SECTION A Unit I: Introduction . methods of providing social security. social obligations.Meaning & scope. Constitution. Sarma. Bombay Industrial Relations Act. importance. Venkata Ratnam – Publisher: Oxford University Press.Nature. Legislation & the constitution of India. 5. Welfare Commissioners. Training of welfare officers. Scope. Objectives and determinants.Wayne Mondy. Consequences of Industrial disputes on Industry & Society.McGraw. Industrial Dispute Act 1947. Payment of Bonus Act 1965. Significance of Peace & Harmony to Industrial Productivity & progress Unit IV: Labour Welfare & Social Security Concept . role perception and role performance.Pearson Education Paper-IV: Industrial Relations & Labour Regulations SECTION A Unit I: Industrial Relation . Provident Fund Act 1952 and Payment of Gratuity Act 1972.

Unit IV: H. problem. exit strategy.Strategy for HRD: Diversify in work force. 5. H. Accounting. H. Case studies. by K Aswathapha. advantages.R.Concept.S. Subba Rao.Concept. Study of HRIS models. strategy planning for global organizations. Masculinity (MASC). Computerized skill inventories. Publisher: Himalaya Publishing House. managerial stimulation’s. succession planning. Unit VIII: Skill Enhancement Techniques . case study. Unit X: H. case study. Strategies for adapting changes in external environment. Unit IX: HRD In Different Sectors: . Process and application in HRIS. HRD Barriers in India. and I. Human Capital Management and Personnel Management. acquisitions and takeovers. 3. significance. Social environment and HR practices. Unit VII: HRD in India . Publisher: FT Prentice Hall HR Interventions in the Global Competitive Regime: Strategies for Leadership by Charles Xavier.E. Unit VII: Developing Global Managers . Strategic Human Resource Management. Research And Audit . HR Valuation.Characteristics of global companies. 2. Restructuring.Introduction. Human Resource Management.HR System Design: Principles and Practices.Objectives. Uncertainty avoidance (UAI). Individuality (INV). Knowledge Management. selection. case studies. Machinery and Sub systems of HR system Design. propagation of culture through HRD. the Brewster and Bournois Model.R.HR accounting and Audit: Need. 21 . SECTION B Unit VI: HR System Design . Rural development through HRD.HRD Organizations. Staffing: International recruitment. training and hiring policies. Marxist theory. limitations. Publisher: Excel Books Paper-VI: Global HRM Scenario & Practices SECTION A Unit I: Introduction . Personnel and Human Resource Management: Text and Cases. Difference between domestic and global companies. Training.T. significance. case study. Emerging Sectors: I. Unit IV: Social Environment and Staffing . communication and interpersonal Relations. Staff retaining and motivating techniques. the cultural approach power Distance (PDI). 4. Designing of HRIS. convergence theory. Unit V: Cultural Literacy and HR Information System in Global Business .R. Publisher: Mc-Graw Hill. Culture and Strategies .R. H.D.Unit II: Issues in HRD . HRM approaches in global companies.Recent Scenario and Changes. expansion. Knowledge Management and the Role of HR by Chris Harman. Subculture. Career development. significance and techniques. by Tanuja Agrawal. Government Agencies and their role in HRD. By P.Cultural awareness: essentials. objectives an scope of international HRM. Unit III: Comparative Employment Policy .Global literate leader: concept. Quality Circles.HRD culture and practices. HRD intervention. Human Resource Planning for diversification. Unit II: International HRM Models . Reengineering. Concept. limitations and Uses. competitive advantage and relationship management. Research process: Importance and difficulties in HR research.Total Quality Management (TQM). cultural and reality shock. essential qualities. steps in HRIS. Case study.Concept. subsystem. C. cultural skills for co-operative advantages. Adhikary and Ramana Murty. Suggested Readings 1. Unit V: HR Information System (HRIS) . SECTION B Unit VI: Business Management of Global Companies .T. Human Resource and Personnel Management. mergers. Publisher: Oxford University Press.R.S. Poole’s adaptation of Harvard Model. HR information system: Concept. Unit III: Comparative Study of Various HR Disciplines: Comparative study of Human Resource Development.

Methods and practices of International Compensation. relevance of Japanese Management in Indian Context. Unit IX: The American Approach To HRM . case study.Scientific Management. transforming unionized industrial relations. case study. the practice of HRM in American organizations. Human Resource Champions by Dave Ulrich. the commission.C. characteristics. Suggested Readings: 1. International Human Resource Management by Randall Schuler & Dennis Briscoe.Background of Europe. the court of justice. Publisher: Oxford University Press. International Compensation and employee satisfaction. importance. lifetime employment. 4. Japans Employee management: Introduction. 2. legislation procedure. Unit X: International Compensation . case study.C. Publisher: Excel Books 5. the social charter. limitations. 3. (Routledge Global Human Resource Management Series International Human Resource Management by Monir Tayeb. encouragement of union avoidance. SCHULER and SUSAN E JACKSON Publisher:Blackwell Publishing. the institutions of the European Community (E. the parliament. Behavioral and humanistic psychology. case study.Unit VIII: HRM in Europe And Japan . the seniority wage system. 22 . E.): the council of ministers. Publisher: Harvard Business School Press. Strategic Human Resource Management by RANDALL S.Principles of International Compensation. Corporate HRD by Biswajeet Pattanayak. organic theories of management.

nested tables. Elements of SQL languages. Keys. Video Conferencing.Relational Database Primer. 1990 4. Relational Algebra. Relational Database Characteristics. Unit III: Entity / Relationship (ER) Modeling . Object Oriented Analysis: Peter Coad and Yourdon Edward. Database Integrity. System Login & Logout of ORACLE. Multimedia Database. DML COMMANDS (INSERT. Joins.5NF(Fifth Normal Form).3NF(Third Normal Form). Benjamin – Cummins. Cryptography. Database Processing.. parts.Deductive Databases: features. Digital Signature.Introduction to Object Technology. DDL commands(CREATE. Normalization. PL/SQL Programming. Reserve words. PL/SQL table & records. Unit II: IT Trends . FMS Versus DBMS. Object Oriented Database Management System (OODBMS). Database Objects.Introduction to Oracle as RDBMS. Wireless Communication. 3rd Ed. Overview of Logic. Dogpile and Met Crawler. Types of Relationship. Unit VIII: Database Triggers & Built-in Packages . Internet & DBMS.Database Triggers-syntax. 5. Decomposition. Dynamic SQL. Object Technology & RDBMS. Unit IX: Object Technology . 2nd Ed. member functions and procedures. User defined . Working of Rediffmail. Abstraction. referring.4NF(Fourth Normal Form). Systems and Developers Manual for a RDBMS such as ORACLE 3. Developing of ER Diagrams of various systems (e. Benefits of SQL.Threats & Risk. UPDATE. Declaration. data types.Design Consideration. New Jersey Yourdon Press Database Management: Fred McFadden and Jeffery Hoofer. Implementation: David Kroenke.g. member functions & procedures.Worldwide Computer and Internet Use. User & Database Privileges. Increasing demand of skilled workers. Mailing: Authorization.BCNF(Boyce-Codd Normal Form) (First Normal Form). DCL commands. Unit VII: Oracle . ALTER). Eaglewood Cliff.GROUP D: INFORMATION SYSTEM MANAGEMENT Paper -I: Database Management Systems SECTION-A Unit I: Introduction to Database Management System . statements. body restriction. Oracle as Multi-user. Built in packages-DBMS Standards. Views. Functional Dependency. insertions. Suggested Readings: 1. Encapsulation. Mobile Databases. Introduction to PL/SQL. Lives and Work. varying arrays. Hotmail and Yahoomail.Aspects of ER modeling. India’s Future in response to this changes. Guide to SQL: Philips Pratt. knowledge representation. Entity & Referential Integrity. Google. McMillan 2. FMS(File Management System). Redwood City. Inheritance.. Boston Boyd and Fraser. Educational Institutions and any live entity examples). DBMS-OUTPUT: Collection. deletions. 1NF(First Normal Form). Digital Libraries. Practical Applications.Working of Search Engines: Yahoo. Maturity of IT Related Industries. Unit IV: Database Security . declaration.DELETE. De-normalization. Design. Relational Calculus. Chatting: RLC Concept. initialization. IT Transforming our Values.DBMS (Database Management System). DROP. subprograms and packages. Organizations. DBMS Architecture. Variables. 1991 SECTION-A Unit I: Internet . Nanotechnology. 2NF(Second Normal Form). Unit X: Advanced Topics in DBMS . Unit V: Relational Model . Paper-II: Internet Technologies & Trends 23 .History & standardization of SQL. Control & Loop Statements. MODIFY. Over view of DBMS. types. Database Control. SELECT). Unit II: Database Design . SECTION-B Unit VI: Brief Introduction to SQL . maintaining row count. Predefined exception. DBMS Model. Fundamentals. Embedded SQL.

Graph. Unit VII: e-Governance . IP Telephony (IPT): IPT Components. Cellular. Berry 2. Call Centers in India. Success Parameters. Maintenance Issues. eBay. Yahoo and Google. Sales.Architecture.Unit III: Data Mining . Related Business Strategies. Overview: Network Planning and Designing. BPO in India . Events). HIPAA Compliance in India. Unit IV: Data Warehousing . History. Back-Office Accounting. Working. Supporting Technologies. Homeshoring.Categories (Library / Bookshop. Salmon. Relation to SNA (Social Network Analysis). Soft Phones. Approaches. Monster.com. Strategies: Yahoo. Insurance Claims. Financial Service and Insurance (BFSI): TCS. Digital Marketing Strategy. IT Products and Services. Scope and Challenges for e-Governance applications. Auction: eBay. Google.Next Generation Mobile Networks. Medical / Legal Transcription. Emerging Perspectives. Hutch. and Customer Relationship Management by Michael J. Future INternet Design (FIND). WiMax.Legal Issues. Large-Scale IPT and Voice-Mail Network: Voice Network Architecture.Concept. 3G/4G. A. Outsourcing Writing to India. Digital Productivity. Developing Strategy. Techniques.Concept. and John Pound E-Commerce: Business. Reliance Infocomm. BPO: BPO Concept. Challenges. Success stories from India (ap-it. Gordon Donaldson. Storage Methods. Inter-cluster Call. huge value addition by citizen centric e-Governance applications. Showcase. Every Time (Michael Allen's E-Library) by Michael W. Michael Allen's E-Learning Library: Creating Successful E-Learning : A Rapid System For Getting It Right First Time. Sequence.com). Use in Strategic Decision Making. Architecture. EasyMF. Trends in eLearning. Web Data Analysis. Unit X: Role of IT in different verticals . Wireless IP Phones. Unit V: Knowledge Management . Software. VoIP. Voice/Non-Voice ITeS (BPO Services). 3. Success Factors. Nearshoring. 5. 4. Books: Amazon. BPO Security. BPO in India. Infosys and Wipro. Organic Growth. Financial Information: MoneyControl. Government and Telecom. Market Size. Terminology. Product & Services.Next Generation Multi-service Networks. Offshoring.Need. e-Business for SME. History. Comparison of e-Commerce Solutions: B2B and B2C. Allen Harvard Business Review on Corporate Governance (Harvard Business Review Paperback Series) by Walter J. VoIP Protocols. Telecom: TechMahindra and Telecom Operators: Airtel. Suggested Readings: 1. Applications. Society (3rd Edition) by Kenneth Laudon and Carol Traver Knowledge Management by Carl Frappaolo SECTION A Unit I: IT Enabled Services ((ITeS): Outsourcing . Case studies of important portals: Jobs: Timesjobs. E-Tailing /Retail: TCS. Interdependence of Security and the Extended Enterprise. Multilingual Call Centers. Unit VIII: e-Business . Chief Knowledge Officer. Unit IX: Evolution of e-Commerce . MySpace. Data Mining Techniques: For Marketing. Credit Card Processing. Technology. Unit II: Networking Technology and Systems (NeTS) .Banking. Wireless Networks: WiFi. Spice. Telco Signaling Protocols.Historical Development. India Outsourcing History. Heterogeneous Networks.India as Ideal Destination. Virtual Classrooms. Functions. E-Learning in Education. Unit III: Communication Technologies-I . Voice Gateways. Paper -III: Innovations in IT 24 . Outsourcing Engineering Services. Matrimony: Shadi. Trends. Ad-Hoc & Sensor Networks.Concept. Media: Indiatimes. Need. M-Commerce. Jay William Lorsch. Idea. Software Evaluation. Tree). Radiology and Intellectual Property to India. Types (Text. Concept. BSNL. Naukari. SECTION-B Unit VI: E-Learning .

Geographical Information Systems. Services. Portal Technologies. E-Commerce & E-Government. Unit V: Web Applications and Services-I . Pervasive Wireless Networking. Establishing an IS/IT Strategy. Business Re-engineering and IS Strategy. Suggested Readings: 1. An Organizational IS Capability. Networking: Cisco. E-Business. Samsung and LG. Fourth Edition by Jude Biersdorfer Developing Web Services for Web Applications: A Guided Tour for Rational Application Developer and WebSphere Application Server (IBM Illustrated Guide Series) by Colette Burrus and Stephanie Parkin Paper-IV: Strategic Management of IT SECTION-A Unit I: The Evolving Role of Information Systems and Technology in Organisations . Offshore Ready: Strategies to Plan & Profit from Offshore IT-enabled Services by Stuart Morstead Networking Infrastructure for Pervasive Computing: Enabling Technologies and Systems by Debashis Saha. Audio/Visuals: mp3. the Three-era Model. The DP and MIS Eras: The Lessons Learned. Quality of Service Issues. AI & DSS.Smart Appliances & Wearable Computers. Mobile TV. General Outline of IT Act’2000. AgentOriented Computing. Deliverables from the IS/IT Strategy Process. Databases & Data Mining.Internet Services and Applications. Personal Computing. 5. Semantic Web. factors for success and management implications. GIS: Google Earth. Unit IV: IS/IT Strategic Analysis . Approaches to IS/IT Strategy Development. MMIT. Amitava Mukherjee.Information Systems (IS) and Information Technology (IT). The Strategic Framework. Middleware . mpeg and IPOD. Motorola. Business Process Modeling. Early Views and Models: up to 1980. Unit VII: Computing and Information Systems . Virtual Reality. Gadgets: Apple Store. E-Learning .Biometrics.Web Based Software. David Bowler. Examining the Current IS/IT Environment. Techniques for 25 . Early Views and Models of IS/IT in Organizations. Information Systems Integration . Objectives and Expectations. Dave McNally. Problems and Barriers. LocationBased Services. The Evolution of the IS/IT Strategy Process: from Technology Focus to Strategic Focus. Unit X: IT Trends . Understanding the Current Situation 182. Case Studies: Mobile Industry Market Players: Nokia. SECTION B Unit VI: Web Applications and Services-II . Organic Growth. Educational Gaming & Instructional Technologies. Inter-Vehicular Communication. Ontology Engineering. Markets (Informa Telecoms & Media) by Tony Wakefield. Web Information Systems. Sony-Ericson. Web Services. A Resourcebased View of Strategy. Autonomic Systems. Unit VIII: Pervasive and Ubiquitous Computing-I . Internet Computing. Process. Interpreting the Business Strategy. The Challenges of Planning Strategically for IS/IT Today. Grid Computing and Clustering. The Strategic Information Systems Era. 3.Unit IV: Communication Technologies-II . 4.Establishing Effective Processes. Success Factors in Strategic Information Systems. Network Security and Privacy. Agile Information Systems. Unit II: An Overview of Business Strategy Concepts and the IS/IT . Opportunistic Systems. Unit IX: Pervasive and Ubiquitous Computing-II . Strategic Uses of IS/IT . 2. E-Governance: Andhra Pradesh. Scope. and Somprakash Bandyopadhyay Introduction to Mobile Communications: Technology. E-Learning: Zee TV.Classification. Real-Time and Embedded Systems. Technology Convergence: GSM/CDMA/TDMA. Strategy Implementation Strategy Tools and Techniques.Ubiquitous Computing.Strategy Implications.Mobility Management and Mobile Computing.Advanced Computer Architectures. Unit III: Developing an IS/IT Strategy . Fuzzy Logic & Neural Networks. The Evolving Nature of Strategy and Strategic Planning in Organizations. and Alan Mayne iPod & iTunes: The Missing Manual.Assessing and Understanding the Current Situation. High Performance & Cluster Computing. Personal Broadcasting. Ubiquitous Health Care. Context-Aware Environments and Devices.

John Wiley & Sons. the Practice of Managing the Information Asset. Information Requirements to Meet the Current Business Objectives: the Use of Critical Success Factors and Balanced Scorecards. Bugs.System Characteristics. IT Service Strategies. Defect Analysis and Defect reports. Applegate. Unit VIII: Role of IT in Business Transformations .Software construction fundamentals.concurrency.Retail.minimizing complexity. Hybrid. 2006 Information Technology For Management By Efraim Turban. Multiple SBU’s and their Consolidation. Hospitals. Unit V: Determining the Business Information Systems Strategy . S. Guidelines for outsourcing decisions. Bullen. error and exception handling and fault tolerance. Suggested Readings: 1. Donald Liao. use of tools like DFD.Warren Mcfarlan. Carl Neumann. Business Process Analysis. Carol. Applications and Infrastructure Introduction. Christine V. Testing types. 2004 2.Interpretation and Analysis. general software design concepts. Key Issues in Software Design . Applications Service Providers. Unit V: Software Testing . John Wiley & Sons. software design quality. interaction and presentation.. Implementing Business-wide Information Management. Preparing Software Requirements Specification. Evaluating the Gap between Current and Required IS/IT Environments. Unit III: Software Design . Data Dictionary. Characteristic of System Analyst. Corporate Information Strategy And Management By Lynda M. Robert D. Dorothy Leidner.Strategic Planning Techniques and Their Relationships. Made to Order. Audit Control. Media. Verification & Validation. Structured English. SECTION-B 26 . Objectives of the testing. Large Organisations. Technology Strategies in a Multi-business Unit Organization. Financial Services. Unit IX: IT Enabled Business Models .understanding of the role and scope of software design. Saunders. Identifying How IS/IT Could Impact the Strategy. Types of IS/IT Service. Pearlson. Unit X: Value Chain Analysis. Prentice Hall. Austin. F. 5. distribution of components. Unit IV: Software Construction . Information as an Asset: The Senior Management Agenda. Pearlson E. Role of System Analyst.Software testing fundamentals-Testing-related terminology like Errors. Requirements analysis. Framework in which the Tools and Techniques Can Be Used Effectively. Third Party Delivery Outsourcing. Do It Yourself. Introduction to Software development models. Jeanne W. Requirements gathering. 2004 Paper-V: Software Engineering SECTION-A Unit I: System Concepts . 2006 3. 4. SECTION-B Unit VI: Strategies for Information Management . Service Industry. 2006 Managing The Information Technology Resource: Leadership In The Information Age By Jerry N. coding standards. Elby Nash. Black-box & White-box testing etc. Software Development Life Cycle (SDLC). Mcgraw-Hill Inc. Unit II: Software Requirements . Establishing the Relative Priorities for IS/IT Investments. James Wetherbe. Defect. IT Governance: How Top Managers Manage IT Decision Rights For Superior Results By Peter Weill. Ephraim Mclean.Software Design Fundamentals. Organisational Modelling.Towards Knowledge Management. anticipating change. Harvard Business School Press. Policies and Implementation Issues Managing Knowledge Resources. and constructing for verification. Overview of Testing Tool ‘Winruner’. Test techniques. Advertising.Software Requirements Fundamentals. Luftman. the software design process. Acceptance criteria. Debugging. Decision Tables Introduction to Feasibility Study and Cost/Benefit Analysis. Ross. An Information Culture. Decision Trees. Unit VII: Managing the Supply of IT Services.Cases in Banking. Travel and Tourism. Outsourcing Strategies . control and handling of events. Strategies for Managing the IT Infrastructure. the context of software design.

System Analysis and Design by Elias Awad 3.Reengineering concept.Reasons for high demand of ERP. Unit II: ERP Life Cycle . ERP Product Life Cycle.A Practitioner’s Approach by Roget Pressman 2. Unit IV: Product Selection . Electrolux. the need for maintenance. ERP-II. Process. Capital Goods. Need / Value / Strategy / Layers / Standards of System Integration. BPR Steps.definitions and terminology. China. RFP. McMillan 2.Software quality fundamentals. Ireland. Total Enterprise Solution. Unit III: ERP Architecture .Unit VI: Software Maintenance . Software Engineering . and Israel by Ashish Arora and Alfonso Gambardella 27 . Metrics and Indicators. HLL. RFI. implementing software changes. CASE tools. establishing identification schemes for the items and their versions. Introduction to CMM levels.Basic concepts of Software reusability. Evaluation Components. Mahindra & Mahindra. Resource Planning.software engineering culture and ethics. L & T. Unit X: New Trends . Market Analysis. Web Enabled.Software configuration identification – identification of items to be controlled. reviews and audits. Skill-sets. and Bret Wagner From Underdogs to Tigers: The Rise and Growth of the Software Industry in Brazil. Problems & Process. SAP R/3. and quality improvement.Client Server. SECTION-B Unit VI: ERP and BPR . ERP Packages for SME. History & Evolution of ERP. BPCL. Introduction to MS-Project. Market share of various Companies: Oracle EBusiness Suite. Basic concepts of Measures.ERP Project. Vendor Comparison. CRM and ABAP. Emerging Standards. Escorts. Unit VIII: Software Quality .Finance (FICO). Software quality management processes.Managing People. Management of changes during the software life cycle. Build / Buy Decisions. Benefits of ERP.Concepts: Enterprise System. and establishing the tools and techniques to be used. Maintenance processes and maintenance activities.TISCO. Change Management in ERP. evaluating. Reverse Engineering & Forward Engineering. Unit V: Estimation Procedures . Vendors etc. Risks in ERP / SAP Implementation. Ellen Monk.Scope. ERP / BPR Relationship. Unit IX: Software Project Management . Pre-Implementation. the value and costs of quality.Software quality control. BaaN. Project Engineering and Pharmaceuticals. Implementation And Post-Implementation. Unit VII: Software Configuration Management (SCM) . Verification & Validation. Suggested Readings: 1. Suggested Readings: 1. the nature of maintenance. Leaders. India. and approving software changes. 3. models and quality characteristics. HRM.requesting. Distributed. 4. Enterprise Potential. Stages of Project Life Cycle.Software maintenance fundamentals. Concepts in Enterprise Resource Planning by Joseph Brady. Managing Change in ERP. 5.ERP Market. JD Edwards One World and IFS. Consultants. Role of ERP in Industries like: Automotive. Textbook of Enterprise Resource Planning: Jaiswal / Vanapalli. Project Scheduling & Tracking. Software Reengineering. Software Engineering (7th Edition) (International Computer Science Series) by Ian Sommerville The Engineering of Software: A Technical Guide for the Individual by Dick Hamlet and Joe Maybee Schaum's Outline of Software Engineering by David Gustafson Paper -VI: Enterprise Resource Planning SECTION-A Unit I: Introduction to ERP . Unit VIII: ERP Modules . Best Business Practices. System Requirements for ERP Implementation.System Evaluation. Teams. Critical Success Factors for ERP. Unit VII: Project Management . PeopleSoft. Unit X: ERP Cases . FRS. software quality assurance. Sales and Distribution (S&D). Unit IX: ERP Market .

TATA McGraw Hill Reengineering The Corporation: Michael Hammer and James Chambay.4.: Leon Alexix. Countdown 2000. 1997 28 . 5.

"Comparative National Policies on Health Care”. Resources. 1977. A H. Morbidity. Unit V: Health Policy formulation: Factors. "A comparative approach to Policy Analysis: Health Care Policies in Four Nations". ed "Alternative Approaches to Meeting Basic Health Needs in Developing Countries". 1981. "Policy making and Planning in Health Sector". Cambridge. Kenneth and Mills. analysis and uses. Unit II: Models and factors associated with health and diseases. Mortality. Manohar. Paper -II: Healthcare and Social Policy SECTION-A Unit I: Social Welfare.ed. Drugs. Alderson. MacMillan. Unit VIII: Health policy: Input. Abelln. Oxford. Idealogical and Environmental. Pollard. Unit III: Public and Social policy: Approaches to analysis. Delhi. Leichter. Copenhagen. Psychological aspects of community health Special aspects of community health. 1986. Suggested Readings 1. New York. Lee. collection. Unit X: Case studies on any of the above topic. SECTION. Unit V: Primary health care and community participation. E P. 2. Mareel Dekker. New Delhi. HM. Z J and Carstalrs. Unit II: Health care and Social development. Social policy. 1979. 1988. Epidemiology & Population Management SECTION-A Unit I: Meaning and scope of epidemiology. SECTION-B Unit VI: Organizational aspects of community health. T Brzenskl. Role of national and International agencies. 4. Structure and Organisations. London. 29 . Unit VII: Clinical care Unit VIII: Physical aspects of community health. Use of Computers. 5. Cambridge University Press. V D. Unit III: Health statistics and health indicator. Hill."An Introduction to Epldemeology". "A short textbooks of Medical Statistics". M I. 2nd. Structural. Meera. "Implementing Health Policy". Unit XI: Health and Social Policy: International Perspective. Unit IV: Factors in Social Policy: Situational. V and Mach. "Measurement in Health Promotion and Protection". "Family Planning in India 1969-84: A District Level Study". Roemer. Health Information System. Geneva. Unit X: Population policy. Output and Performance. Jolly. etc "Demo graphic Techniques". WHO. Unit VII: Distribution of health services in India: Disparities. 3. 5. Anne. WHO. 1~84. Alcoholism etc Unit IX: Preventive and promotive health care. Unit IV: Data sources.GROUP E: HEALTHCARE MANAGEMENT Paper -I: Community Health. Determinants and other sectoral issues. Chatterice. M. Pergamon. 2. Hindustan. Oxford University Press. 1983. 1975. Role of Private and Voluntary groups. 1987. Health policy the Disadvantaged. 4. A B. Planning and management. K G. Djunkanovic. Oxford. 1987. Suggested Readings 1. UNI Books 3.B Unit VI: National health policy: Review of different committees.

WHO. Evaluation methodologies for monitoring the performance and needs in health services. Unit III: Strategic management in health care. General Sanitation. 3. ad "Methods for Evaluating Health Services". Prentice Hall of India. Laundries. Hospital Organization and Management Text and Brading.B Unit VI: Health care decision making for mega problems: Approaches. Sage. Zweife.A. Goals and functions. etc. New York. P. Microbiological considerations. Unit II: Management of Health Care Systems. Unit II: Health systems: Characteristics. Trends and Practices. Paper -IV: Environmental Health Management and Safety Planning SECTION. 1997. Planning and Organising for Safety and Waste management. Suggested Readings 1. R M and Cascio. Goyal. Geneva 4. Unit VIII: Management of Costs. 1981. Peter I and Friedrich Breyer Health Economics. SECTION. 1993 30 . 1992 5. "The Health Services Administration Research and Management". Unit IX: Management of Conflicts. Unit IV: Quantitative foundations of health services management. Operational planning and management Issues in health care. 1983. 2. Unit XI: Organising for better Health Care Management. 1981. London 2. CBS Publishers & Distributors. Oxford University Press. Safety Management.S.A Unit I: Systems analysis and systems dynamics in health care. Health Manpower policy. "Modern Health Care Administration". Bargaining. Cost Containment. "National Conference on Evaluation of Primary Health Care Programmes”. Suggested Readings 1. New York 3. Butterworths. Van Nostrand Reinhold. "Guidelines for Health Manpower Planning". Academic Press. Kurt. '1980. Unit X: Case studies on any of the above topic. Paper -III: Health Systems Management 5. D M. New Delhi. Unit IV: Management of Quality. Collective Employee Participation. Water Treatment and Distribution. Unit III: Dimensions of Health Care Management. Darr & Jonathan S R. Insect. ed. New York. 1972. ICMR. CSSD. R. Ferry. Rewards and Punishments. Unit V: Health Systems research: Uses and applications. Liquid Waste Handling. Fire Safety. Health care Budgeting.B Unit VI: Hazardous Waste Management. London. SECTION. H P. Solid Waste Handling & Disposal. 1990. Hornby.SECTION. Unit V: Concepts of Environmental Health Care. Planning methodologies.A Unit I: Concept of Health Care Planning. 4. Emergency and Disaster Planning. U. Hospitals as a Health Care Delivery System. Unit IX: Project Management in Health care. Hodgetts. Collection & Disposal. New Deihl.C Handbook of Hospital Personnel Management. Unit VIII: Planning and management. Health Expenditures. Patients and Personnel Safety. Journal of Hazardous Waste Management. Wortman P M. Ferrer. Rodent Control. Unit VII: Legal and Social Aspects of Waste Management. Ted Safety & Health Management Planning. Unit VII: Contemporary trends in health care.

Systems Analysis and Design of Hospital Information Systems. Understanding Decision making Process. Prentice Hall Inc. Tata McGraw Hill Publishing Co. 1997. Unit IV: Decision making in Hospitals. video. Hospital as a Subsystem of Health Care System. SECTION. Design Considerations. Health Communication. Hospital Information Systems . Du Pre. health ethics. Concepts of Computers and Communication Technology. Information System Concepts. R D Computers in Medicine. Trends in HIS. taste. 2. Text book of Preventive & Social Medicine.SECTION. Suggested Readings 1. Ministry of Health & Family Welfare. Elias M. New Deihl.g. Rudi Van de Springer Verlag. Lele. Communicating about Health: Current issues & Perspective. Mountain view LA: May field publishing Company. Harvard School of Public Health Centre for Health Communication. 5.A An overview of many substantive areas of study within health communication like interpersonal communication. Need for Systems approach to Hospital. 1990 Paper -V: Health and Hospital Information Systems SECTION. New Jersey School of Public Health. Athena. Types of Networks.B Unit VI: Hospital Information System. Medicine & Culture . Lynn. inter-cultural communication. 1988. Health Information In India.A Unit I: Concept of Health. Information Technology in Hospitals. Classification of Hospitals. 4. alternative medicine. Components of a Hospital System.B Plan. 2000.. print ads.The Next Generation. 1997. Unit II: Government. Velde. London. Govt. smoking cessation. Drawbacks of Hospital Communication System. Ltd. Paper -VI: Health Communication: Development and Dissemination 31 . 3. Payers. balance. Unit III: Hospital Functions.Health Care Interface. Types of Information Systems. speech or language and materials that make complex disease issues more understandable to public e. Role of Mass Media in Parenting Education. Prentice Hall of India. Functionality of Computerized Hospital Information Systems. Central Bureau of Health Intelligence. advocate for health policy initiatives & manages health care delivery systems or produce the written material for a healthy campaign or develop a television programme/Health literacy & strategies dissemination in areas of public health emerging from research in hearing. Unit X: Issues and Challenges of Hospital Management. Development Approaches. voice. etc. Network Topologies. deliver & evaluate health information & disease prevention campaigns. New Delhi. 1992 4. smell. Suggested Readings 1. 5. Unit VII: Implementation Strategies. Use of least three artifacts (such as pamphlets. 2. Indian Health Care System. Of India. Unit VIII: Merits and Demerits of CHIS.. 2000. Raymond R Business Data Communications. Awad. Networks and Communication. Hospital Organization. Changing Role of Hospital Administration. Need for Managerial Functional Specialists. . Unit V: Database Concepts. communication campaigns. mass media health images. 3. 1998. materials to accompany genetic counseling in areas of inherited disorders. Panko. New Delhi. SECTION.) analyses the rhetoric of a successful or an unsuccessful health communication campaign such as AIDS awareness.Systems Analysis & Design. Resource Utilization & Control in Hospitals. Unit IX: HIS as a Control System. Health Care and Hospitals.New York: Henry Holt & Company 1996.

V. Constraints on International Marketing-Fiscal and Non-fiscal Barriers. Tax Treatment of Foreign Exchange Gains and Losses. 1978 2. Macmillan.. Anmol. Eurocurrency Market.B 32 . Financial and Socio-Political Factors. Currency Swaps. 1979 5. Currency Options. Official and Free Market Rates.A History of the International Financial System-The rise and Fall of Bretton Woods.B Exposure Information System. R. Commodity Agreements and GSP. New Delhi. Alternative Definitions of Foreign Exchange Risk. International Financial Management.Z. 1987. Common Markets. Aliber.A International Marketing –Definition. Organisation of the Exposure Management Function. Anmol. V K.Introduction. Quoting Forward Rates. International Bond Markets. Bhalla. Paper –II: Foreign Exchange Management SECTION. Corporate Exposure Management. Economic Environment of International Marketing. Theory and practice of Forecasting Exchange Rates-Economic Fundamentals.H. NJ.Bilateral Trade Agreements. Deposit Dealing and the Term Structure of Euro-currency Rates. Exchange Risk and Corporate International Finance. Bhalla. Trading in Currency Options. International Institution.A Types of Foreign Exchange Markets and Transactions. Interest Rates and Currency Swaps. Multinational Finance. 3rd ed. 1996 Eiteman. Prentice Hall Inc. Parameters and Constraints on Exposure Management.. Allyn and Bacon. International Banking and Country Risk. Paper –III: International Marketing SECTION. Technical Analysis. Luca Cornelius Trading the Global Currency Markets. Concept and Setting.2001 2.C. Prentice Hall of India. 1995. Non-tariff Barriers. Syndicated Eurocredits. New Delhi..Central Banks and the Balance of Payments. Pricing Option. New Delhi. Sutton. 2001 3. UNCTAD. Exposure Management Techniques. Alan C. New Issue Procedures in the Eurobond Markets.K.B Forecasting and the Image of the Future. Shapiro. Euro-currency Futures and Options..Prentice Hall. London. Marketing and Business. Free Trade Zones. 5. Euro-banking and Euro-currency Centers. Forward Rates. Alternative Strategies for Exposure Management. New York Institute of Finance. SECTION. Multinational Financial Management. Organisation of the Foreign Exchange Markets. 2nd ed. Eurobond. 3. The European Monetary System and Other Regional Artificial Currency Areas. GATT. 1997 Buckely. IMF. SECTION. New Instruments in International Capital Markets. Spread. 2nd ed. 4. International Financial Management.GROUP F: INTERNATIONAL BUSINESS MANAGEMENT Paper –I: International Financial Markets SECTION. Arthur I. International Financial Management. California. A.W. 1995. Adrian. Quoting Foreign Exchange Rates. Bhalla. Economic Communities. Trading Partners. Englewood Cliffs.World Bank. Customs Union. International Transfer Pricing. Suggested Readings 1. Multinational Business Finance. New Delhi. Managing International Investment and Finance. Distinctions between International Trade. SECTION. V K. David K and Stonehill. International Portfolio Diversification. The Crash of 1994-96 and Beyond. Currency Futures. Suggested Readings 1. Globalisation and the Growth of Derivatives. Addison-Wesley. FEMA. Anmol. 4. 1988 Shapiro. Valuation and Hedging. Cross Rates. Boston. Features of International Bonds.

Exim Documentation. Excise clearance of cargo. Documentation and Logistics 1. 5th ed. Dryden Press. General Agreement on Tariffs and Trade (GATT). New Delhi.K. Trends. Anupam Publications. Vern and Sarathy. Export Promotion Councils. Foreign Exchange Regulations and Formalities. International Monetary Cooperation. Suggested Readings Paper –IV: Export-Import Procedures. Freight and Structure. Export Quotations. Bhalla. Air Transport. 33 . V. Machinery for Consultation. Formation. Inspection Concept Scheme and Procedures. Indian Shipping. Elements. basic concepts. Delhi. SECTION. B.Ramu International Business Environment and Management. International Marketing. International Marketing. Export Marketing. Import and Export Policy. Production and Clearance of Goods for Exports. Direction and Quantum of India’s Export. Where and How. R. International Monetary Fund (IMF).K. Suggested Readings 1. Uniform custom and practices (UCP). Cargo Insurance. Custom Clearance of Import Cargo. Government of India Handbook of Import-Export Procedures Paras Ram Export: What.A Documentation Framework. Onkvisit. Freight rate structure. International Marketing MixIdentification of Markets. Concepts of Dry Port. Global Business Press. Delhi. 1991. Containerisation and other developments.A Introduction. Procedures and documentation for availing export incentives. Suggested Readings 1.. Marketing of Joint Ventures and Turnkey Projects. Structure. J. H. Shipping and Transportation.B World Bank Group-International Bank For Reconstruction and Development (IBRD). Promotion Strategy. Custom Clearance of Export Cargo. 4. 1992. 5. World Trade Organisation (WTO). 3. Warren. Analysis and Strategy. 1991 2. International Business Contracts. 1988. New Jersey. Product Policy. Multilateral Investment Guarantee Agency (MIGA). Bhalla. T. 1995. Processing of an Export Order. World Shipping. 1988.B. Anmol. 2. New Delhi. Commodity Boards etc. Conference System. Import Licensing and other incentives. Delhi. Paper –V: International Economic Organisations SECTION. United Nations Conference on Trade and Development (UNCTAD) .Open Account. Structure. Keegan. Strategies for Success. Regimes. Liners. New York. Role of Clearing and Forward Agents. International set-up. Letter of Credit-Export Finance. Deasai. International Economic Organisation and Development Diplomacy. Various Forms of International Business. Business Risk Coverage-Cargo. Global Marketing Management. Pricing Strategy and Distribution Strategy.B Negotiations of Documents with Banks. John Wiley. Delhi. Sak and Shaw. Insurance. and Tramps. Types. International Development Agency (IDA). Regimes and regimes theory. SECTION. Anmol.Registration of Exporters. Quality Control and Pre-shipment. Containerisatio. Indian Shipping Perspectives. ECGC. Procedure and Documents. 1995... Institutional Infrastructure for Export Promotion. Walter. 1995.Duty draw backs. Public Sector Trading Agencies. SECTION. and S. Instruments and methods of Financing Exports Including credit and collections. International Organisations as international institutions. Instruments of Payments. Shipment of Export Cargo. I and Murray. Anupam Publications. 4. Terpstra. 2001. 3. International Finance Corporation (IFC). Bills of Exchange.India and World Trade. Englewood Cliffs. Bhattacharya. Prentice Hall of India. Dispute Settlement. Handbook of International Business. Legal Dimensions. International Product Life Cycle. V. Oriando. International Labour Organisation (ILO).J. International Agreements and Conferences on Sea Transport. Negotiation of Documents. Credit and Foreign Exchange Risk Coverage. Prentice Hall Inc.

Major Import Commodity Group. Export Promotion in India: The Institutional Infrastructure.C. Krasner. V. Deferred Payment System and the Role of EXIM Bank of India. 3. Deepak India’s Export and Export Policies in the 1960s. Cambridge University Press.K.. Major export commodities. Export Credit Insurance. 1986 Jain. Essays in International Relations Theory Boulder. Washington.. SECTION. Nayyar.. 8th ed. The Third World Against Global Liberalism.B Import Substitution and Export Promotion Policies. International Institutions and State Power. Recent Trends in India’s foreign trade. 5. Directional Pattern. Sri Ram Export Marketing in India’s New Manufacturers. Delhi. Commodity Boards/Product Export Development Authorities. 1985. 4.2. Specific Service Institutions. Financial and Fiscal. Exchange Control in India. Hemel Hempstead. 1994. Import and Export Licensing System. S. Berkley. Paper –VI: India’s Foreign Trade Policy SECTION. Infrastructure support for Export Promotion. Delhi. Delhi. D. International Business Environment and Management. Bhashyam. Structure and Equilibrium of India’s Balance of Payments. Foreign Trade (Development and Regulation) Act. Export Processing Zones. 1988 Khanna. Export Oriented Unites and Export and Trading House Schemes. Major competitors. Diana Economic Theories of Development. Role of State Trading Organisations in Foreign Trade. Westview. 1989. Multilateralism and Bilateralism in India’s International Business. 4. Common wealth Pub.Thrust area commodities. United States Institute of Peace Process. Export Performance and Export Marketing Strategies. 2. 34 .A India’s Foreign Trade in the Global Context. Trade Control in India. Anmol. University of California Press. Robert O.their trend. Hunt. Structural Confilict. Commonwealth Pub. 1989. 3. Mihaly The Future of Global Governance. Suggested Readings 1. Keohane. problems and prospects. Import and Export Control Orders. 1976. Blanket Permit System. 1988. 5. Harvester Wheatsheaf. S. Bhalla. Export Incentives.K. Stephen D. Simai.2001. An Analysis of Competing Paradigms. Delhi. Export Promotion Councils. University of Delhi.

Use of Project Management Information Systems (PMIS) to monitor.Analyzing project performances versus cost and schedule constraints. Different types of teams. Jossey-Bass. Contract Negotiation. Unit IV: Cultural Factors in Managing Process Improvement . Meredith and Mantel. Competition. 2. A Managerial Approach.What is BPR? Need of BPR. Project Management. 5. budgets and expenditures. The Implementation of Project Management. and control planned cost and schedule performance.Define contract administration and its role in project management. Identify risk management activities throughout the project life cycle. Successful Project Management.Information. Davidson Frame. Van Nostrand Reinhold. 35 .Identify business process to be redesigned. Paper – II: Business Process Reengineering SECTION A Unit I: Introduction to BPR . Unit X: Introduction to Project Management Software and Case Studies Introduction to MS-Project software. Unit III: Project Planning: Statement of work (SOW) and overall project goals. Gantt chart. India. . evaluate. Contract Proposal Development. Identify leadership styles of project managers.Understanding LPG.GROUP G: OPERATIONS MANAGEMENT Paper – I: Project Management SECTION A Unit I: Project Management Concepts . Study of Recent Case-Studies in project management. Cost and Technology as Drivers. Schedule the completion of all work elements. 2003. 1979. BPR in USA. Measure the existing process. SECTION B Unit VI: Project Performance Measurement and Control .Preparing cost estimates. Milton D. Customer. Techniques used to manage groups and individuals. Planning project communication. Identify the risk management process. Unit IV: Cost Estimating and Budgeting . Project Management. Scheduling resources. Work breakdown structure (WBS). Suggested Readings 1. 4.Analyze the risk management process cycle within a company. Managing people with multi-cultures and ethnic groups in process improvement. 1981. Conducting periodic project performance evaluation audits. Roles of project managers. Addison-Wesley. Course Text. Select contract types for various situations. 1982. Harold Kerzner. either corporate or ethnic.Organisation for projects. Contract Terms & Conditions.A source of knowledge. Fifth Edition. Unit VIII: Contracting For Project Managers . Unit II: Project Organizational Structures and Behaviors . Unit V: Resource Allocation .Project Procurement cycle. Quality Planning. Lifelong Learning. Rosenau. Project Management Institute. 3. Integration of knowledge & information. Analyze optimal labour utilization for cost effectiveness and schedule efficiency. J. Preparation of Task-Flow network.Characteristics of a project Need for project management. Ways in which a project can be terminated upon completion. Developing cost summaries for tracking project expenditures. Contract Administration policies and procedures. CPM-PERT. Developing cost forecasts to proactively control future planned expenditures. Unit III: IT and Learning in Organizations .Concept of earned value performance measurement.Identifying resource requirement. John Wiley and Sons. Identify causes associated with project success and failure. Defend the role of risk management in overall project management. Unit IX: Risk Management Process . Europe. that impact project team effectiveness. The New Project Management. Roles and responsibilities of project team members and team leader. Unit VII: Project Evaluation and Termination . Effort and Time estimation. 1994. Identify sources of diversity. Unit II: Process Analysis .

designing the process. Selecting the leader and team. breakpoints. 36 .Identifying key issues.Unit V: Redesigning Business Processes . technology.

Dimensions of Quality. Feeney The Reengineering Handbook: A Step-By-Step Guide to Business Transformation by Raymond L. Total Productive Maintenance (TPM) – Concept. Unit V: Control Charts for Variables – Definitions. Principles of TQM. Unit X: Case study on above topics Suggested Readings 1. Changing attitudes and behaviours. Unit IX: Trends & Techniques . Process capability. Trend in Service Automation.Introduction.Benchmarking – Reasons to Benchmark. CAD/CAM. Rita E.Motivating employees. SECTION B Unit VI: TQM Tools . Quality Statements. Models and Behavior by Everett Adam. Scatter Diagrams. Unit II: TQM Principles . Benchmarking Process. Normal Curve. Service Quality. Basic concepts of Total Quality Management. Teams.Dynamics of Change Management. Barriers to TQM Implementation. Benefits. Run Charts.Besterfiled.Pareto Diagrams. 1999. Understanding behaviour. Customer Retention. six sigma DMAIC process Unit IX: Quality Circles . Managing for Quality. Recognition and Reward.Need for ISO 9000 and Other Quality Systems.Customer satisfaction – Customer Perception of Quality. Ronald Ebert. Wisnosky. Taguchi Quality Loss Function. X-bar and R chart Correlation.. Quality Circles. 5S. Continuous Process Improvement – Juran Trilogy. 5. (Indian reprint 2002). Cause-Effect Diagrams. Teams. Pearson Education Asia. QFD Process. Special Causes.FMS. Delmar Thomson Learning 3. Quality Function Deployment (QFD) – House of Quality.Introduction. Employee Involvement – Motivation. Jr. David A. Supplier Partnership – Partnering. key analytical tools for implementing six sigma. sourcing. New seven Management tools.Analysis Techniques for Quality Costs. Improvement Needs. Unit X: Case Studies based on above topics. ISO 14000 – Concept. advantages of six sigma. Performance Appraisal. Quality Planning. Relationship Development. Customer Complaints. Redesigning Enterprise Processes for E-Business by El Sawy.SECTION B Unit VI: Employee Incentives . Unit VIII: Managing Change . Dale H. Quality Auditing.Definition of Quality.The seven tools of quality. Kaizen.. FMEA – Stages of FMEA. Variation: Common vs. Unit VII: Quality Systems . PDSA Cycle. Deming Philosophy. Statistical Fundamentals – Measures of central Tendency and Dispersion. Unit VII: Managing Quality . Robotics and Robots. Designing incentive schemes for employees. Group Technology. Unit VIII: Concept of six sigma . et at. Role of Senior Management. Quality Council. Unit IV: Statistical Process Control (SPC) . Total Quality Management. Cause and Effect Diagrams. 4. Design for six sigma. Supplier Selection. Quality costs . Paper – III: Total Quality Management 37 . A Practical Guide to BPR Project Management by Dennis E. Documentation. X-bar and S charts. Performance Measures – Basic Concepts. Manganelli and Mark M. Historical Review. Supplier Rating.Managerial responsibility in Managing quality. QS 9000. 2. Control Chart Techniques. Population and Sample. PHI SECTION A Unit I: Introduction to Quality Concepts . Control Charts for variables and attributes. ISO 9000:2000 Quality System – Elements. Empowerment. Klein Production and Operations Management Concepts. BPR Wizdom.. BPR for Engineering and Manufacturing Technology by Madsen. Strategy Unit III: Quality Improvement Techniques . Implementation of Quality System. Leadership – Concepts. Strategic Planning. Benefits. Requirements and Benefits. Suggested Readings 1.

Unit IV: Human Resource . Understanding the "internals" of industry best practice solutions.IT Enabled supply chain management strategy. optimising the supply chain.S. concept of Independent Demand Inventory Management. 5. E-procurement. Electronic business process optimization. Process. Narayana V. Suggested Readings Paper – IV: Supply Chain Management 1. managing supply chain using SAP R/3 and Lotus Notes. Simchi-Levi.J. Strategies and Case Studies. McGraw-Hill. SECTION B Unit VI: Vendor Partnership in supply chain . Macmillan. Project Management.Economic Order Quantity Models. N.S. Job Design and Work Measurement. S. 2nd edition. Multiechelon Inventory Systems. Statistical Process Control. Planning and Operation. distribution channel design. Logistics and Supply Chain Management: Cases and Concepts. James R. maximising shareholder value through supply chain management. Internet Auctions. Dynamic Routing and Scheduling. 1991. P. 1989. Supply Chain Facilities Layout. SECTION A Unit I: Introduction .V.Nature .An integrated approach for effective management.Use of Stochastic Models and Combinatorial Optimization in: Supply Chain Planning. 2000. Unit II: Capacity Planning .MRP . 2nd Edition. Facility Location Models. Feigenbaum. Business objects in SCM. Unit VIII: Internet Technologies and Electronic Commerce in SCM . Facilities Layout. Oakland. Paper – V: Operations Management 38 . Unit X: Case study on above topics. McGraw-Hill. Unit V: Inventory Management .Strategic Practices of logistic management. Models for Supply Chain Decision-Making.Products and Services. Quality Management – Concepts and Tasks. 3. Unit VII: IT Enabled supply chain .A. Raghuram.Supplier role in integrated supply chain. South-Western (Thomson Learning).a new paradigm for customer centric Organisation. Designing and Managing the Supply Chain: Concepts. Capacity Planning. Dependent Demand Inventory Management -. Operations and Competitiveness. Rangaraj.Evans & William M. 2003. and N. D. Irwin.. Operation decision making tools. J. Analysis of Manufacturing Enterprises. Decisions in the Supply Chain World. Technology and Capacity. N.2. Unit IV: competitive advantages through supply chain management . SECTION A Unit I: Introduction to SCM . Performance Measures.Introduction to Operations Management and Productivity. Oxford. 4. Operation Strategy. Inventory Optimization. Kluwer Academic Publishers. Supply Chain Management Strategy. “Total Quality Management Butterworth – Hcinemann Ltd. and P. The Management and Control of Quality. Reorder Point Models. Chopra.. New Age International 1996. 2. 4. “Total Quality Management. E-markets.Relation to ERP. (5th Edition). Unit III: Mathematical Foundations of Supply Chain Solutions . and Sreenivasan. Modelling the Supply Chain.Building Blocks of a Supply Chain Network. strengthening supply chain. Just-In-Time Systems. corporate profitability through supply chain management. Application of quality in operation management. Acceptance Sampling. E-Logistics. supply chain analysis. 2002 (ISBN 0-324-06680-5). Duxbury Thomson Learning. 3. Pearson Education (ISBN 81-297-0172-3). 2001. Meindl. New Delhi Simchi-Levi.Lidsay.Introduction to Quality Management. Viswanadham.Introduction. Unit III: Quality Management . Shapiro. 2004. G. Unit V: Logistic Management . Kaminski and E. Unit IX: Integrated Supply Chain .. Forecasting. Unit II: Supply Chain Inventory Management . 5. strategic management of supply chain for reduction in inventory.

Operations Management .The effects of income tax on economy studies. Torqunin and Black – Engineering Economics 2. SECTION B Unit VI: Cost analysis .Computer Integrated Manufacturing Systems (CIMS). Suggested Readings 1. David P. CRC Press Inc. variable cost. Unit VIII: Modern Manufacturing Systems . Discounted cash flows.by SLACK & LEWIS.Evaluation of investment alternatives. principal and use of economic analysis. Principles of econometrics. Michael Lewis.Aggregate Planning. Introduction to Lean Production.N. Semi variable cost analysis. Kaplan. Linear Programming.Project Scheduling. Garmo – Engineering Economics 3.Modeling and simulation of manufacturing systems.Principle of Financial and Cost Accounting. Unit V: Financial and Cost Accounting .Supply Chain Management.Depreciation. Case study on above topics. Unit IX: Theory of Production . Long and short term consequences.Production function. Transportation and Transshipment Models. Unit X: Modelling and Simulation . Florida USA. Cost control. Unit IX: Modern Manufacturing Systems . Fixed cost. 5.Introduction to manufacturing economics. Theory of cost and theory of firm. Unit VII: Introduction to Cash flows . Unit VIII: Cost Benefit Analysis . Unit IV: Econometrics . Unit III: Replacement analysis .Chary SECTION A Unit I: Introduction .Unit VI: Planning and scheduling . Advanced Production Inventory Management Systems (APIMS).Flexible Manufacturing System. Nigel Slack 2. Interpretation and use of accounting. Suggested Readings 1. Waiting Line Analysis for service improvement. Production Planning and Control. Norton Operations Management – Russell & Taylor Production / Operations Management – S.Analysis of cost. Resource Planning.by Robert S. 1995 Paper – VI: Manufacturing Economics 39 . Unit II: Methods of evaluation . SECTION B Unit VII: Lean Production . Replacement analysis. Operations Management . Case study on above topics. “Advanced Models for Manufacturing systems Management”.Decision making. Capital budgeting. Unit X: Supply Chain Management .Quantitative methods of evaluating the alternatives. 3. Paolo Brandimarte & Agostino Villa. Cost benefit analysis. 4. Methods of depreciation.by Klaus Bellmann Strategy Maps .

Leasing and Hire Purchase and Debt. customer's signature. Crossing. Insolvency of the customer. Raviramchandran. Suggested Readings: 1. Unit X: New Services in Banking .Introduction for opening new accounts. Life Policy. Financial Institutions. Shares. Unit X: Customer Service in Banks. 1956. Clayton's case. Amount. Dishonour of Bills. Financial Services by Banks and Insurance Companies.Advances against various securities. Fixed Deposit Receipt. Advances to Small-scale industries. Unit III: Payment of Cheques Form of Cheque. Dwivedi et al. Kidwell & others. Joint stock company's account. Participants in Financial Markets and Financial Services: An Introduction. Duties of Collecting Banker. Unit V: Bills of Exchange . Protection to the collecting Banker. Unit IX: Balance Sheet Study. current and fixed deposit accounts Minor's accounts. Unit II: Customers' Accounts . Goods. Unit V: Merchant Banking Services . –paper I 3. Rights of a banker. Partnership accounts. Registration of Charge under Companies Act. Agarwal. Siwan Publications. Countermanding payment of cheque.Merchant Banking: An Introduction. Dr. Mumbai Taxmann Publications – paper I 2.GROUP H: BANKING & FINANCIAL SERVICES MANAGEMENT Paper I – Banking In India SECTION A Unit I: Overview . Banking Law & Practices by H. Attorney's account. Factoring. Date. Unit VII: Asset Financing Services . Accommodation Bill. Indian Financial System & Commercial Banking by Shri B. Markets & money by David S. Unit VIII: Guarantees.Corporate Restructuring and Mergers and Project Financing. Joint accounts. Banker's Obligation to honour cheques. Unit II: Financial Services: An Overview– Management of Risk in Financial Services and Regulatory Framework for Financial Services. Noting and Protesting.Housing Finance and Credit Rating. Secrecy of customers' accounts.C. Unit III: Financial Market Operations– Stock Exchange: Functions and Organizations. SECTION B Unit VI: Restructuring & Merger . SECTION B Unit VI: Bank Drafts Unit VII: Advances . Unit IX: Allied Financial Services . Drawee in Case of Need. Endorsements and Effect of Material Alterations. opening of savings. Macmilan India Ltd. Parties. Club accounts. An introduction to documentary Credit – RupNarayan Bose.Credit Cards. Basics of Banking IIBF. Unit IV: Collection of Cheques Liability for conversion. IIBF. Unit IV: Financial Market Operations –Broking and Trading in Debt.Definition. Mutual Funds. Forfeiting and Bill 40 . Broking and Trading in Equity. Accounts Receivable financing Advances for priority sectors—Hypothecation. Issue Management.Definition-utility of banks – banks and economic development -types of banks with their individual functions –Role of RBI – Monetary management –business in the globalized era. New Delhi –paper I 5. Mumbai Paper I 4. Securitization. Insufficiency of funds. Documentation. John Willy & Sons Paper II – Financial Services SECTION A Unit I: Overview –Financial System and Financial Markets. Advances against Guarantees. Unit VIII: Credit Rating . Calculation of Date of Maturity.Venture Capital. Not Negotiable Crossing.

6. 1935. Unit IV: Basic Accountancy ProceduresConcepts of accountancy. FEDWIRE. S. Suggested Readings 1. Bond Pricing. Unit IV: Universal Banking.C.T. Khilnani. Net Present Value. Need for better services. Debit and Credit Concepts. Paper IV – Basics of Financial Accounting for Bankers SECTION A Unit I: Basics of Business Accounts. Core Banking Services. Response Books Foreign Exchange management Manual by D. SECTION B Unit VI: Reconciliation of Statements. 1999 by R. Going Concern Concept. Laws pertaining to settlement of Export Bills. Krishnamurthi Aiyar’s law relating to Negotiable Instruments Act. Prentice-Hall of India.Capital & Revenue Expenditure/Depreciation/Inventory Valuation/Bills 41 . Mukherjee. Mumbai –2 Paper III – Laws and Regulations to Banking SECTION A Unit I: RBI Act. 5. Oxford University Press Credit Appraisal. Consumer Protection Act 1986 as applicable to banking transactions. Banking Regulation Act 1949 Reserve Bank of India Act.K.K. NI Act. Journalizing . Revenue Recognition and Realization. SECTION B Unit VI: Laws relating to shipment. Kohli. Different Types. Depreciation. Taxmann Allied Services. Bank Discount. Accrual and Cash Basis. 3. 5. Risk Analysis & Decision Making. Account and Columnar Accounting Mechanics. Unit III: Basic Principles of Book-keepingDefinition & Scope and Accounting Standards. 3. CHAPS.D. Mahapatra. Unit VIII: NASTRO and VASTRO accounts SWIFT. Enforcement of Security Interest. etc. Unit IX: Know Your Customer. OriginAccounting Principles. User’s Manual on foreign exchange Management Act. New Delhi Practical Approach to Securitisation and Reconstruction of Financial and Enforcement of Security Management in Banks/FIs by B. CHIPS. Nature and purpose of Accounting. Duration. Derivatives simplified: An introduction to Risk Management by P. by D. Universal Law Publishing Co. Bankers relation with customers. 2. 4. Methods of Calculation. Trial Balance. Unit X: Cyber Laws as applicable to Banks. BR Act. Unit VII: Laws relating to NRI Accounts. by S. Export Finance. Historical Perspectives. Calculation of Bonds. Payback M ethods. Beedu. Other Annuities. Premium D iscount.Writing Cash Books.Calculation of Simple Interest. Unit II: Clearing House for settlement between banks. Adjusting and Closing Entries. Law & Practice Relating to Author: M. Savaria. Vijay Bhaskar & B. International Standard Practices for Bankers Unit V: Foreign Bills. letter of credit and Operation of UCPDC 500. 4. Umarji. FERA. Snowwhite Financial Instruments & Services by Nalini Prava Tripathy. 2. Delhi. Unit III: Laws relating to gross real Time Settlement System. Securitisation of Fimamcail Assets & Publishers: Taxmann Allied Services.Bank Reconciliation Statement. Markets & Governments by Kaushik Basu & others. FEMA etc. Accounting of Standards and Its Definition and Scope. Amortization and Sinking Funds. Ordinary Annuities.R. Snowwhite. Compound Interest.R. Suggested Readings 1. Double Entry System s. Snow White Publications.Discounting. Unit V: Subsidiary BooksMaintenance of Cash/Subsidiary Books and Ledger Record Keeping Basics. YTM. Transfer of funds between different places including places in foreign countries. and Unit II: Capital Budgeting Discounted Cash Flow. Account Categories. Various other laws relating to Banking transactions and procedures. Principles of Conservatism .

John C.Mutual Funds. Academy Business Studies Credit Risk Management by Arundeepsingh and N. S. Thomson Asia Pte Financial Institutions Management: a risk management approach by Anthony Saunders & Matrica Millon Cornett.Concept and Methods adopted Problems and Resolution. Skylark Publications. Unit X: Treasury Management.Performance Evaluation of Managed Portfolios. Unit II: Valuation of Securities as per the prescribed norms and the problems related to it.Preparation of statement of accounts as per the revised norms in the globalized context. Unit IX: Other Institutional Managed Portfolio. 5.S. Suggested Readings Paper V . UTI. securities.Portfolio Analysis.Technical Analysis. management of various risks accompanying these functions.Organisation and Functioning of Credit Rating Agencies. Futures and Other Derivatives. – Paper V Foreign exchange international finance risk management by A. Accounts of NonTrading Concerns – Receipts and Payments. ICICI and Private Sector MF’s. Porwal and N. deployment of funds profitably in various avenues such as loans. etc. 9.of exchange/Consignment/Joint Venture. Gupta & R. Regulation of Services.raising financial resources of different types at most competitive rates. 4. Rajwade.P.k. McGraw Hill.(With CD) 3. Unit V: Analysis for Equity Investment – II. Options. Taxmann’s risk based internal audit in banks by D.TB. New Delhi . Company Level Analysis. Mumbai. Efficient Market Hypothesis Case SECTION B Unit VI: Portfolio Theory. Gupta. Unit VIII: Institutional and Managed Portfolio. Treatment of Intangible like Goodwill etc. Taxmann. management & protection by Robert A. Inflation Accounting in a Developing Economy: A Study of India by L. Unit III: Securities Market in India.Balance Sheet Structure. project finance.S Publishers 5. Skylark Publications Quantitative Equity Portfolio Management (McGraw-Hill Library of Investment and Finance) by Ludwig B Chincarini and Daehwan Kim Investment Analysis and Portfolio Management by Frank K. Unit IV: Analysis for Equity Investment – I. 6. Loan Accounts. Paper VI – Bank Financial Management SECTION A Unit I: Objective of bank management . 2. Portfolio Revision. 6.I. RISK MANAGEMENT: Publishers Macmillan India Limited. A. Unit VIII: Final Accounts. Liabilities and Net Worth Components/Partnership Accounts. LIC. investment Companies. Assets. 42 . Daryaganj. 7. Categories. Management Accounting & Financial Management by Shri K. Current Accounts. Unit X: Norms of Corporate Governance in Banking . 2/10 Ansari Road. Submission of Returns to RBI and Government Authorities as per the Legal Provision of various Acts.. HullPrenticce-Hall of India. 4. Reilly 8. Suggested Readings 1. Pearson Education. 2. Mishra Financial Accounting for Bankers (Edge Development Group Credit Skills) SECTION A Unit I: An Overview.2006. Methods. IIBF. Accounting in a computerized environment. Ganesan et al.V. paper-V Porfolio construction.Nature and Scope of Investment Decisions Components of Investment Risk. Toor. Procedures. Finance of International Trade by Paul Cowdell et al. Unit VII: Special Accounts – Leasing and Hire Purchase Company Accounts. Unit VII: Capital Market Theory -Concept of capital market theory.Portfolio Management 1.Economy and Industry Analysis. Accounts. Strong. New Delhi – 1 –paper V Financial Risk Manual: Prospect by John Holliwell. Portfolio Selection. 3. Unit IX: Preparation of Final Accounts – Final Accounts of Banking Companies.. Forex Management and Business Strategy by Deepak Tandon.110 002. Partner’s Fixed Capital Accounts.

Value Creation and Destruction: One Time Period. RBI's policy and impact of Liquidity Adjustment Facility (LAF) Unit X: Treasury Management.Concept and Practice . Credit Risk and its underlying risks -Default risk. . Determination of optimal level of liquidity Unit VIII: Dimensions of liquidity management -Structuring of timing of cash flows inflow / outflow.Credit Risk Definition.compliance with various regulations.Generic to Valuation. liquidity through statutory reserves. Unit V: Bank stock pricing. financial planning. liquidity through repayments from borrowers. Capital Adequacy. Common Stock. Major areas covered under financial management including strategic planning. Ideal Characteristics of Bank Capital. factors affecting efficiency of functions.Prasanna Chandra Financial Management. Developing suitable investment management strategies to synchronize with liquidity needs Unit IX: Interest rate management -Fundamental factors affecting interest rates Concept of interest.computation of profit -various components of casts and yields and their parameters . role of expectation in the interest rate formation.Evolution of Financial management function in banks. Need for growth – inter-dependability of growth in profits and in assets growth of profits through improvement in efficiency (operating profitability and asset utilization) and through growth in assets (equity multiplier) . time. interest rate theories. Financial Flexibility. keeping expenses under control and optimizing the value to the shareholders. etc. Role of Money Market and sources of liquidity in the Indian money market. 2.Theory and Practice.i) Liquidity management policies and plans. risk management. 43 . 5. intermediate and long-term needs. Collateral risk. asset liability management. Tying up back stop facilities / line of credit for contingent needs. Identification of availability of liquidity sources to match specific liquidity needs over the time horizon of short.I M Pandey Treasury Management & Risk Management by Trivedi & Hasan. 6th Ed. Genesis Publishers. role of the central bank in liquidity management. Unit VII: Liquidity Management . 4.short.Theory and Practice. intermediate and long. Unit III: Bank Profitability and Productivity-Analysis of Bank profits . Third party guarantee risk.technology and other costs . Khan & Jain Finance for Managers . 6.Harvard Business Essentials BUSINESS MASTERMINDS: WARREN BUFFETT by heller robert Financial Management. Use of other onbalance sheet and off-balance sheet instruments for liquidity. Recovery risk.risk management .Objective of Liquidity Management .indicators of return to shareholders. Exposure risk. Financial Management. liquidity preferences. Sourcing liquidity from the money market and dependence on Liquidity Adjustment Facility of the Central Bank. Elements of the Dividend Decision SECTION B Unit VI: Credit Risk Management . Dividend Policy..limitations on growth (regulation .Role of Treasury and ALCO in asset-liability management Suggested Readings 1. iii) Recognizing distinct group of liquidity sources: liquidity through fresh borrowings. Unit II: Evolution of financial management . Value Creation and Destruction: Many Time Periods Growth-Valuation Matrix. nominal and real interest rates. – Paper V 3. ii) Recognizing distinct liquidity needs .Need for Bank Capital. Mumbai.economic cycles) Unit IV: Bank capital. Fundamental Stock Valuation.

Anaesthetic and Socio. forecasting seed demands. A. Suggested Readings 1. commercial cultivation of flower crops: rose. pricing agro inputs. constraints in fertilizer use and emerging scenario of fertilizer use. Fertilizer and Irrigation. Seed Production Technology: Importance of quality seeds in agriculture. grading. use of plant sircquluors flower production. principles of seed certification and certification agency. role of biological controls as plant protection methods. loss of seed viability during storage. gladiolus. carnation. Paper II: Agri-Technology Management 44 . bagging and handling of seeds. cilium chrysanthemum. 6. Vanangamudi. N. Encyclopaedia of Agricultural Marketing : Marketing of Farm Inputs Seed. treatment. Saravanan Seed Technology/Dhirendra Khare and Mohan S. Vol. IX/Jagdish Prasad Advances in Seed Science and Technology. environmental pollution due to fertilizers. style of gardening. Demand and supply scenario of major agro inputs seed. Chemicals etc Industrial Agriculture/Payman Mahasti SECTION A Management of Floriculture and Landscaping: Recent advances in floriculture industry. seed processing drying. study of fertilizer marketing systems. status and organisation of agrochemical industry in the Country. special techniques for forcing of dehydration of flowers. Seed industry in India-present status and future prospects. Natarajan. Human resource development in seed industry . cleaning. scope of bio-fertilizers. Jaipur. fertilizer quality control and pricing policy. response of flowers to environmental conditions landscape gardening. national policy and programmes seed demand and supply. aster. quality evaluation. evolution of new cultivators and production technology of ornamental plants. K. foundation and certified seeds. 5. R. adulteration and legal requirements. agrochemical tractor and other farm machines. secondary nutrient sources and micronutrients formulation infrastructures for marketing and distribution of fertilizers. 4. Ritu 2. Bhale Plant Compost-Manure and Agro-Chemicals Analysis : A Laboratory Manual/P. seed trade and export potential. information system for agro-input marketing SECTION B Agro-Chemicals & Technology Management: Role. tuberose. pulses. and potassic fertilizers. oilseeds and miscellaneous field crops. and methods of fertilizer recommendation for crops. Fertilizer Technology and Management: Role of fertilizer in agri production. seed laws and seed law enforcement. methods of quality control qualitative and quantitative agrochemicals and residue analysis. principles and methods of seed production of cereals. Concept of Agricultural Inputs. Vo.K. private and cooperative sectors. environment. fertilizers.GROUP I: AGRI-BUSINESS MANAGEMENT Paper I: Agri-Input Management SECTION A Agri-Input Management: Introduction. weighing. role of public. Laboratory exercises will include fertilizer sampling. guidelines for the use of agrochemicals. raw materials needed for and principles of manufacture of nitrogen. Behera Agro Based Hand Book of Cultivation. I : Recent Trends in Seed Technology and Management/edited by K. extraction. 7. managing seed industry efficiently. marigold. Plantation and Farming : With Directory of Manufacturers/Suppliers of Agricultural Equipments & Implements and Suppliers of Agricultural Fertilizer. Agri Business Management/Himanshu. 3. Seeds.aesthetic newly developed towns and cities. alternate of novel methods of pest control. seed packaging storing breeder. Bharathi. phosphatic. installation and management of seed processing plants. Natarajan. formulation of fertilizer mixture. integrated pest management. organization of seed industry in India. Umarani and T.Seed storage.

purification and storage of essential oils and perfumes. 45 . post harvest changes in cut flowers. storage and packing of cut flowers determining optimum time harvesting of flowers for export and home use.

Arora Emerging Trends in Biotechnology/Irfan Ali Khan and Atiya Khanum Introduction to Landscaping : Design. growth and external funds requirements. 7.. R. Suggested Readings 1. capital structure theories.S. objectives functions. tissue culture. du-Pont-analysis. 3. Bose. Cooperatives' (NCDC and other institutes) Agro-lndustries (Corporation. features of an optimal capital structure. IDBI. 6. inventory management. 2. factors affecting capital structure. money and capital markets (b) regional and all India financial institutions: commercial banks.S. receivable management and cash management and cash management. short term bank finance.K.introduction. regional rural banks. managing working capital conservative vs.process of capital budgeting. public deposits. debenture.ratio analysis. Intellectual Property Rights bio-diversity concepts and social and legal implications. Biondo and Charles B. annual capital charge. average rate of return. Dhua and P. AFC. R. commercial bank. non banking financial companies. time series analysis common size analysis. net present value. interface of financial management with other functional areas. financial statement analysis. cash flow statement. Flower Crops : Cultivation and Management/A. Capital expenditure decisions. internal rate of return. Singh Economics of Floriculture/R. aggressive policies. and Maintenance/Ronald J.Prasanna Chandra Financial Management. Khan & Jain Economics of India Catalogue 3. sources of long term finance capital-equity capital and preference capital. SFCs. preparations of Proforma balance sheet and income statement. operating leverage. financial forecasting -sale forecast. regulation of bank credit. 2. Desai Floriculture and Landscaping/edited by T. trade credit. Das Biotechnological Strategies in Agroprocessing/edited by S. SIDCs.Theory and Practice. operating cycle. Schroeder Tissue Culture/Satish Bhan Paper III: Financial Management for Agri Business SECTION A Introduction to financial management.G. 46 . determinants of the size of working capital the composition of working capital. NABARD. factoring. 6th Ed. Construction. provisions. financial leverage and risk. Agri-business financing system in India -(a) Financial markets. disease surveillance and diagnostics industries bioprocess engineering and quality products and productivity based industries. Suggested Readings 1. difficulties associated financial statement analysis.. their structure. static vs. Financial Management.K. dynamic view of working capital.Theory and Practice. financial total leverage. ICICI.K. relationship between risk and return. approach to working capital. profit analysis.G. leverage-concept of leverage. quality parameters. 5. dividend decision. basic principles in estimating costs and benefits of investments. Capital structure. commercial paper. funds flow statement.SECTION B Management of Biotech Industries: The course content includes agricultural needs & application of biotechnology for agricultural uses and benefits. (c) investment institution: LIC. SECTION B Working capital. income statement. appraisal criteria -pay back period. financing of working capital-accruals. Marwaha and J. 4. term loans and deferred credit and hire purchase. marketing. preparation of financial statementsbalance sheet. mutual funds. monitoring costs and sales through variance analysis. . IFCI.GIC. Maiti. benefit cost ratio.

B. Somani Micro-Enterprise Promotion in Agriculture : Indian Imperatives and Global Perspective/J. C. Lalitha and R. 5.L. 7. Sharma.4. Dictionary of Agribusiness Management/L. Singh. Meenakshi Chaudhary and Rashmi Singh NABARD and Rural Transformation/N. 6. Dayanandan Agricultural Credit and NABARD/Tapan Kumar Shandilya and Umesh Prasad 47 .P.

housing and disease management.N. processing industry in India.. packaging. Kalla. record management accounting and budgetary control. personnel management. equipment. waste management. Kaushish Livestock Economy of India/P. Feed Business Management: Role of management in feed manufacturing industry.' budget and financial control. improvement in products through disease control. role of management in poultry industry establishing a poultry and hatchery unit -location. advertising and selling of products and services. financial management. sale services. dispatch.S. quality control during storage & transit. planning and production of good quality feeds. Taylor Paper V: Food Process Management 48 . risk and insurance. 5. job evaluation and employee appraisal in feed industry. personnel management including wages and salaries. brooding. 2. alternate production and processing technology. accounting and management in a feed unit. job evaluation and employee appraisal. Incubation and hatching. preservation and storage systems for livestock products. other innovative sales Suggested Readings Paper IV: Livestock Management 1. organizing and managing poultry. custom hatching. factors affecting hatchability. production of quality chicks and eggs. organizing and planning feed manufacturing unit with special emphasis on design of manufacturing processes. selection of livestock type. quality control system. quality standards for various products. poultry. developing and evaluation of purchasing organisations system. marketing and distribution of animal products existing and desired. sale and after sale services. hides. growing and laying management. advertisement. transportation and chick delivery. 3. Livestock Feeding Strategies for Dry Regions/edited by P. Sharma and Hanuman Ram Hand Book of Poultry Farming and Feed Formulations The Complete Technology Book of Dairy and Poultry Industries : With Farming and Processing Fertility and Hatchability of Chicken and Turkey Eggs/Lewis W. production and processing units. packing. risks and insurance.direct sale and sale through franchisees/ agents. equipment and physical facilities. handling of hatching eggs. Malhotra Sustainable Agriculture: Status and Prospects/P. transport means for domestic and global markets. control procedures in feed manufacturing units with emphasis on inventory management. slaughtering and processing-plant design and operations. Management. 7. bio security and hatchery sanitation. skin. advertisement. meat. marketing management including distribution channels. treatment of byproducts. Anita Singh. cost accounting. Bansil and S. marketing management ~ . extension activities.P.C. and environmental and legal issues. franchise hatcheries.source of capital.K. regulations relating to the manufacture and sale of feed stuff SECTION B Veterinary advisory services.SECTION A Present status of livestock products industry in India-dairy. size and construction. quality control of raw material and finished products. maintaining chick quality -chick grading. labour relations and policy considerations regarding wages and salaries. demand scenario for livestock products in le domestic and global markets. material handling and physical facilities. 4. sexing. Kundu Trends in Livestock Research/S.wool. budgetary control.S. Pareek.direct sale and sale through franchisees/agents. Shanti K. crises management. Poultry and Hatchery Management: Poultry and hatchery industry. Pathak and S.S. industrial feeding. S. other innovative sales strategies. 6. extent of losses during storage and transport and ways to minimize the same.

R. Suggested Readings 1. oil industry. tea and coffee processing.R. storage and transportation. Microfinance: History of social banking. Contract Farming. international trade in fruits problems and prospects and global marketing of fruits. packing. Food Processing and Preservation/Neelam Khetarpaul Modern Technology of Food Processing and Agro Based Industries Fruit Production : Problems and Solutions/R. heat processing. Jodhpur. laws and regulation related to food industry.A. processing of dairy products. Co-operative Banks: State Cooperative Banks. Qazi Nissar Ahmad. radiation. Agrobios. Commodity Futures. grading. H. milling-pulse. Agri-Entrepreneurship.S. grading. cereals SECTION B Fruit Production & Post-Harvest Management: Present status of fruit industry in India and emerging scenario. solvent extraction. cereals milling. relationship with poverty alleviation. oil seeds crushing. Rural Marketing. quality management in food industry-quality standards and ISO: principles of food preservation and' processing. technology of extrusion. Mir. Sudesh Jood and Umaid Singh Post Harvest Technology of Vegetables/Manoranjan Kalia Food Processing/Vikas Ahlluwalia Paper VI: Trends in Agri Business SECTION A Agriculture Development in South Asia. fermentation and use of preservatives. protection of food during storage.SECTION A Food Technology & Processing Management: Present status of food industry in India. Suggested Readings 1. pre and post harvest management for quality and shelf life. Village Cooperative Credit Society. major fruit growing zones. packing. Productivity of Credit. Cattle Insurance and Life Insurance. Purohit and Dushyent Gehlot. post harvest handling technology harvesting. 2. Agri-Input Supply. R. refining and hydrogenation. Operations. 5. preservation through temperature reduction. food additive and toxicology. and government policy. Regional Rural Bank. Sharma Post-Harvest Management of Horticultural Crops/edited by M. unit operations of food industry. 4. Company Profiles: Standard Chartered. Trends in India: Land Development Banks. organisational structure of agro industry. Crop Loans . packaging distribution of food products. confectionery. deteriorative factors and their control. Capital and Management. Hafiza Ahsan. Role of NGO’s in Agri-Business Management. 3. Procurement Management.M. Cognizant. major dimensions of agro based industries. Trends in Organic Farming in India/edited by S. storage and transportation for cooling. Sectoral Studies: Organized Retail. processing of fruits and vegetable. Concept of Micro-Credit. risk management. Godrej Agrovet. Supply Chain Management. Food Processing. G. Emerging Issues in Agribusiness and Food Industry. International Trade in Agri -Commodities. Reliance. Nestle. water removal. Agribusiness Risk Management. Aditya Birla Retail. Trends in Organic Farming in India SECTION B NABARD: Establishment. Beigh. Banking and Finance. 7. fruit and vegetables processing. Naik and Abdul Hamid Rather Emerging Trends in Post Harvest Processing and Utilization of Plant Foods/Neelam Khetarpaul. District Central Cooperative Bank. and transportation. Grewal. 2006 2. Agri-Input Marketing. Resources. case studies on project formulation-dairy products. incentives domestic and global trade. 6.B. fruit processing industry. management of fruit production technology for domestic and global market. Insurance: Crop Insurance. pre-cooling. Three ‘R’s of Credit. Agriculture Project Management. pulse milling. Crop Insurance in India : An Analysis 49 . Rural Research Methods.

two weeks field-stay in rural area to get hands-on experience of the sector 50 . Ranga Reddy Condition of Indian Peasantry/G. In addition.S.A. 5. Hakim 4. 1997 Rural Banking and Over Dues Management/edited by A.N. students have to undergo two months of internship in agribusiness or food companies. Wright Attacking Poverty with Microcredit/edited by Salehuddin Ahmed and M. At the end of first year. 7. Agricultural Development in South Asia: A Comparative Study in the Green Revolution Experiences/Jasbir Singh. Bhalla Microfinance Systems : Designing Quality Financial Services for the Poor/Graham A.3. 6.

generator etc.recent advance in power plant IGCC . quality & concentration of energy source.nuclear power plant diesel engine . 1910 Paper II: Electricity Industry Structure & Regulations 2. 5. Suggested Readings 1. Regulatory framework and acts. Restructuring and Reforms of Power Sector. BLACK & VEATCH power plant eng. turbines. Implication on Industry on Industry . SECTION A Environment polices and regulatory framework. implications. tidal & nuclear energy Solar. Energy Conversation act-2001. Combined cycle power plant. Hydro Environment Interface: Submergence.2000 2. Deregulation processabroad and implications. Fluidized bed technology . public. Economics of energy conservation including tax relief and other incentives Role of various institutions Suggested Readings 1. Resettlement and rehabilitation. Role of generator. 3. Environmental concerns Greenhouse effect. 3. SECTION A Understanding the present environment. solid gas pollution.1948 Electricity Bill 2000 Power plant Familiarization-1. Paper III: Power Environment Interface 51 . Fuel map of India AUG. Riverine ecology. Ecological imbalance. Environmental impact assessment. Indian Electricity Act. Indian Electricity Act-1910. academic and research institutions. Indian Electricity (Supply) Act .HYDRO power generation . consumers. NPT1 Publisher. geothermal. global trend for clean technology SECTION B Types of power station. Alternative sources of energy.1948 Industrial safety Act . gas turbine power station. regulating agencies. Indian electricity (Supply) Act. Investment decisions concerning environmental protection. thermal power plant equipment: boiler. Ash handling and utilization. oil gas. fossil fuel: coal. Introduction to Electricity industry Structure in India & abroad. distributors. Interface with govt. Resources of energy use pattern in different regions of the world. Energy resources handbook. steam power station based on fossil fuels. MHD. classification of energy sources.study visit to power plant. strategies to control pollutants from coal based power plants pollution control methods. Ed. 4. ISO 14000. loss of flora and fauna.GROUP J: POWER MANAGEMENT Paper I: Energy Conversion & Power Plant Systems SECTION A Sources of energy. SECTION B Role of regulatory commissions. cogeneration concept cogeneration alternative. Industrial Safety Act-1948. Environmental economics SECTION B Thermal Environmental Interface: Pollutant in power plant. particulate and gaseous pollutants.1998. Social impact Landscape . Water pollution. Indian and international scenario. Global perspective and environmental guidelines. soil erosion. wind hydro power bio mass fuel cell. thermal pollution . Deforestation . privatization and Implication. manufacturers etc. 4.1948. CEGB modern power station practice. Electricity Bill 2001.

Reduction of power losses and left.Marcel Dekker. Geophysical study. Availability. Project management. Skrotzi. McGraw Hill. Major equipments & Accessories. Dhanpat rai. availability based tariff. Paper VI: Power Pricing & Power Purchase Agreements SECTION A Present energy pricing scenario in India and world. generators. HVDC Transmission. Management and organization. Exchange of energy among Transmission Network. II. New Delhi. Transmission Network system in India and other developed countries. 4. Tata McGraw hill.I. latest development in metering technology. system layout. price and output determination. Handbook of Hydro electric Engineering P. Engineering. Turan Goneu. cost and supply analysis. pricing under various environments.A course in power plant engineering 2000. 3. 2. long term tariff. environmental constraints. H. Reference Book.Indian and world. Power Distribution Planning. Inc.Suggested Readings 1. General layout turbines. Customers relations and handling of grievances. Matrix publisher. Lee Wills. Construction methods. Oil pricing. Maintenance organization and planning. Optimization of distribution system for efficient & quality power supply. Human resources development and safety Suggested Readings 1. billing and revenue collections. Organization and economy. AC Transmission. Environment-power master plans. basic theory of energy pricing models. Engineering and economy. Drandis Universal Press. Planning and time scheduling. Life cycle costs. SECTION B Metering at various locations. Types of electricity. J. Equipment and Accessories. 1998. Project cost control.S. Future development. 2. Arora and Domukundwar. Word’s hydropower resources. etc. Publishers. Economic Operation of Power Systems. Bernhardt power stn. Nemchand Bros. Inventory control & maintenance. consulting services. SECTION B 52 . Leon K. Paper V: Hydro Power Resources Management SECTION A Hydro power development planning. Energy and Environment: Carter. Energy: Dolittle . CBS Publisher Delhi. Distribution centers as profit centers. Protecting our Environment: McGlannan. Energy and Environment: McGraw Hill. Coal Pricing. governors gates and other mechanical equipment. Hydrology.Wiley Eastern Ltd. Air Pollution control: Ressamo. Hydro and Engineering Practice Vol. Electric power distribution system engg. Suggested Readings 1. Regulatory frame work and aspects of tariff setting. transformers and switch gear and Control equipment. 3. Tariff structure. Pre feasibility and studies. McGraw Hill company.fixed tariff.. Distribution of power. G. Load forecasting and network planning. Nigam. Brown. New York. International and domestic financing. 2. operations and maintenance principle. Basel Hong Kong. time of the day tariff. Resettlement and rehabilitation SECTION B Contracting and procurement. Types of contracts FIDIC conditions of contract. Choice of systems for different consumers. Kirchmayer. silson company Paper IV: Transmissions & Distribution of Electrical Energy SECTION A Fundamentals of transmission technology. 3. history of energy pricing mechanism. 5. Transmission Network. Interconnected system. Seismic considerations. Gas pricing. III Ed. 4.

Suggested Readings 1. Assessment of Tariff levels Scope of the PPA. 53 . Ltd. Articles and schedules of a model PPA Definition and interpretation of terms of a model PPA.Requirements of PPA. Drafting of a model PPA. Energy pricing in India by Herry sarkar and Gopal K. Document of CERC-2000 CERC Publisher. Desirable principles of power purchase agreements. Tata McGraw Hill publishing Co. 2. Risk and responsibilities in a power purchase agreement. Kadekoli-publisher.United National Development Program & Economic commission for Pacific and Asia.Financial and legal issues. 3. Managerial economics by GS Gupta. Negotiating Power purchase agreements PPA.

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