Training and Development Programmes

Yale Consultancy Sdn Bhd
Your Advanced Leading Executive
About YALE
YALE Consultancy Sdn Bhd is an international professional service firm in Malaysia. The organisation is a dynamic practice providing professional services in research and development, training, corporate and management consultancy and couching to its clients. Our objective is to provide a high standard of professional practice in every field for every one of our clients.

Population is Growing, So does new customers

Course Synopsis This course is specially designed for CEO, business owners, business consultants, marketing managers, marketers and anyone who would like to increase your customer database and recruitment new clients. For most businesses, attracting new customers is a never-ending effort anchored in uncertainty, frustration, and knee-jerk reactions. This seminar gives you innovative ways to retain customers, create relationships and build a successful business.

Contact Us
Dr George Leow  012 326 6874 YALE CONSULTANCY SDN. BHD. (805615-X)  79-3, Amber Business Plaza, Jalan Jelawat 1 Cheras Batu 3½, 56000 Kuala Lumpur  016 977 4993  03 90801932  info@yaleconsultant.com  www.yaleconsultant.com

Objectives • • • • To expose to candidates on method to retain customers To explain to candidates on method to create relationships To train candidates on method to build a successful business.

Programme Outline The lecturer concerned may start the class with a lecture of the topic. This will be followed by the class practical and case studies of the specific issues. Days Day 1 Assignments Creative method customers to recruit

Benefits
• Create effective marketing plan to retain customer, create relationships and build a successful business. • Plan and implement different techniques to recruit new customers Day 2

Customer satisfaction assurance Innovative customers methods to retain

Customer database building

Who Should Attend CEO, business owners, business consultants, marketing managers, marketers and anyone who would like to increase your customer database and recruitment new clients.

Course Method This course is highly interactive, inspiring and packed with fun. It consists of a lively mix of group work, discussions on case studies, and practical examples. Method of payment Price: RM1 200/pax Bank made payable to (please attach a copy of payment slip) Payee Name: Yale Consultancy Sdn Bhd