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Presented By Group 1

Case Abstract

Harvey Company, a small machine shop, wants to replace the Excelsior chuck with another chuck as the Excelsior bed lathe started to lose tolerances.

Benson company was their regular and co-operative suppliers for years but they were more expensive than most competing lines. y Manager reviewed requisition from another company called Jackson & due to complete inter-changeability between Benson-506 chuck & jackson-460 and Jackson being cheaper than benson, he opt for Jackson inspite of foreman, Joe, reluctance to buy it. y Finally manager found chuck looked battered & would hold 0.01 tolerances, only if great care were taken & thus jackson not operated satisfactorily as compared to bensons chuck.

Engineering tolerance
y y y y y

Engineering tolerance is the permissible limit or limits of variation in a physical dimension, a measured value or physical property of a material, manufactured object, system, or service, other measured values (such as temperature, humidity, etc.). in engineering and safety, a physical distance or space (tolerance), as in a truck (lorry), train or boat under a bridge as well as a train in a tunnel (see structure gauge and loading gauge). in mechanical engineering the space between a bolt and a nut or a hole, etc..

Case analysis
Evaluation criteria for screening Process Technology

FEASIBILTY How difficult is it?

ACCEPTABILITY How worthwhile is it?

VULNERABILITY What could go wrong?

What INVESTMENT both managerial & financial will be needed?

What RETURNS in terms of benefits to the operation will it give?

What RISKS do we run if things go wrong?

Eddies decision

Current Decision Opted for Jackson-460 Eddie took into consideration Acceptability & partly Feasibility criteria for Jackson-460 evaluation. Vulnerability was completely ignored and he didnt took managerial investment into consideration. Should have done Continued with Benson-506 Evaluation must be done keeping in mind all the criterias and strategic consequences of adopting alternatives. Harvey must now take Joe requisition into consideration & choose Benson-506 chuck so that Benson again becomes their valued suppliers.