.

2. eRROR CODe AND SELF-DIAGNOSTIC MODe

1
T~e following error codes is displayed at the upper right of the screen when the "CLEAR PAPER" or "CALL SERVICE" symbol is blinking.
i .

2.1.1
Errorcode

Jam

I
i
I
I

Classification exit jam

ContentS

Troubleshooting Ch.5.H .

E010 E020

1 Paper

1 Paper

not reaching fuser trarrsport sensor: Paper transport sensor.

I

I
Other paper jam

! which- has passed the fuser unit does not reach the

! fuse;

\I

j

)
1::030

I
l

I Power-ON
I transport

Paper stopping at fuser transport sensor: The trailing edge of paper does not pass-the fuser transport sensor after its leading edge has reaQhed the fuser i transport sensor.· , -.

I

I ,
I

I,

'"

..Gh.5.1.1

I

i

E061

I

jam: Paper is remaining on the paper path of the equipment when the power is I turned ON. Incorrect paper size setting for 1st drawer: The Size I of paper in the 1st drawer differs from size setting of r the equipment "'1

Ch.5.1.1

E062 E063 E064
E065

J
I
I

I

Incorrect paper size setting for 2nd drawer: The f of paper in the 2nd drawer differs from size set( ting of the equipment .

1 size

I
I

Ch5~1
Ch.S.1.1

I

i
1
I
I

II of paper lncorrect

! Incorrect

paper size setting for 3rd drawer: The size in the 3rd drawer differs from size settmg I of the eqUIpment

!
I

I

_::h.5

1.1-d

I

paper size setting for 4th drawer. The size II of paper in the 4th drawer differs from size setting of the equipment, i
I'

Ch.5.1 1.

1
l

I

incorrect paper size setting for bypass tray: The size of paper In the bypass tray differs from size , setting of the equipment

Cn.S 1 1
!

,

I
I
I"

EQ90 E110
Paper misfeading

Umage data delay jam: Image data to be printedISh.5.1.1 cannot be prepared.

I

I
j

I

Transport jam during duplex printing (paper not reaching registration sen~or): Paper which passed tHe reverse. transport section does not reach the registra_tion sensor during duplex printing. B.y.pass misfeeding (paper not reaching registration sensor): Paper fed out of the bypass tray does not reach the registration sensor. drawer misfeeding (paper not reaching tst feed sensor): Paper does not reach the 1st drawer feed sensor during the feeding at the .1st drawer.

I'

.:
Ch.51.2

I

~1
E120~

I I
'I

!
Ch.5.1.2

I tst

1 drawer

I

E140

..
e 2005
.2009 TOSHI8A TEG CORPORATION

I 2nd drawer misfeeding (paper not reaching 2nd drawer feed sensor): Paper does not reach the 2nd I drawer feed sensor during the at the 2nd drawer .

!

Ch.S.1.2

AI! rights reserved

e-STUDIOS20/5231600/003t72D17231850/853
ERROR CODE AND SELF-DIAGNOSTIC MODE

Errorcode EiS0

I

I

Classification
Paper misfeeding

Contents
3rd drawer misfeeding (paper not reaching 3rd drawer / Tandem LCF feed sensor): Paper does not reach the 3rd drawer I Tandem LCF feed sensor during the feeding at the 3rd drawer. 4th drawer misfeeding (paper not reaching 4th drawer feed sensor): Paper does not reach the 4th drawer feed sensor during the feeding at the 4th drawer.

Troubleshooting
Ch.S.1.2

I

E160

I

I

!
Ch.5.1.2

I
!

E180

I tg~.
I

I Option ;CF
I

misfeeding(P8:er not :ea~hing Op~on I LCF fe_a sensor). Paper does not. each the Option I feed sensor during the feeding at the Option

JI
I
I

I
I I
I
I
!

Ch.5.12

E190

!
I

I Tandem LCF misfeeding (paper not reaching 3rd drawer j Tandem LCF feed sensor): Paper does not

Ch.S.1.2

E200

Paper transport jam

! 1st drawer transp.ort jam (paper n at reaching regis.'. tration "'''''''''VI J Paper which has passed the 1st 1 drawer transport sensor does not reach the tranon sensor during the feeding at the 1st drawer.

I

Ire?ch

the 3rd drawer I Tandem LCF feed sensor during the feeding at the Tandem LCE

Ch.5:1.1

i

E201

1 st drawer transpo. rt jam (paper not reaching intermediate transport sensor): Paper which has passed 1 the 1st drawer transport sensor does not reach the intermediate transport sensor during the feeding at the 1st drawer.

Ch.5.1.1

E210

2nd drawer transport jam (paper not reaching regi5- , tration sensor): Paper Which has passed the 1st 'I drawer transport sensor does not reach the registratsmsensor during the feeding at the 2nd drawer. i

Ch.5.1.1

E211

2nd drawer transport jam (paper not reaching intermediate transport sensor): Paper which has passed the 1st drawer transport sensor does not reach the intermediate transport sensor during the feeding at jl the 2nd drawer.

I

I

Ch.5.1.1

E220

II
E230 E240

!

2nd drawer transport jam (paper not reaching 1st drawer transport sensor): Paper which has passed the 2nd drawer transport sensor does not reach the 1st drawer transport sensor during the feeding at the 2nd drawer;

I
I

Ch.5.1.1

I
I

I

1 st drawer transport lam (paper not reaching 1st drawer transport sensor): Paper which has passed 1 the 1st drawer feed sensor does not reach the tst drawer transport sensor during the feeding at the ·1st drawer 2nd drawer transport Jam (paper not reaching 2nd drawer transport sensor): Paper which has passed the 2nd drawer feed sensor does not reach the 2nd drawer transport sensor during the feeding at the 1 2nd drawer.

I
I

Ch.S.1.1

I
I

I

Ch.S.1.1

I
Ch.5.1.1

E250

E2BO

1

I

I II

Option tration drawer tration

LCF transport jam {paper not reaching regissensor}: Paper which has passed the tst transport sensor does not reach the regissensor during the feeding at the Option LCF.

I
I

!
I

e-STU010520i5231600/603nzon23/8S0/853
E.RROR CODE AND SELF-DIAGNOSTiC MODE

© 2005 - 2009 TOSHiBA TEe CORPORATION

All rights reserved

2 -2

5.5.1.S.5.U ! 11:) 2005 . TroubleShooting E261 Ch.1 E331 .1 I E330 ! 4th Ch. Ch.Error cod. 4th drawer transport jam (paper not reaching intermediate transport sensor): Paper which has passed the tst drawer transport sensor does not reach the intermediate transport sensor during the feeding at the 4th drawer.1 I E2A1 I Ch. Ch.1.2009 TOSHIBA TEC CORPORATION All rig hIs reserved e-STUDI0520/523160()1603l720r723t85018S3 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-3 . drawer transport sensor does not reach the registration sensor during the feeding at the 3rd drawer. drawer! Tandem LCF transport sensor): Paper I which has passed the 4th drawer transport sensor ! ! does not reach the 3rd drawer j Tandem LCF trans.1.5.transport sensor): Paper which has passed I the tst drawer transport sensor does not reach the I intermediate transport sensor during the feeding at I the Option LCE Transport jam during duplex printing (paper not reaching intermediate transport sensor): Paper which has passed the reverse section and horizontal transport section does not reach the intermediate transport sensor during duplex printing.3rd drawer transport jam (paper not reaching 1st drawer transport sensor): Paper which has passed the 2nd transport sensor does not reach the 1st drawer transport sensor during the feeding at the 3rd drawer.5.5.S.S.1 4th drawer transport jam (paper not reaching 2nd drawer transport sensor): Paper which has passed the 3rd drawer f Tandem LCF transport sensor does not reach the 2nd drawer transport sensor during I the feeding at the 4th drawer. drawer transport jam (paper not reaching registration sensor): Paper which has passed the 1st drawer transport sensor does not reach the registration senSOr during the feeding at the 4th drawer .1 E340 ! I E3S0 4th drawer transport jam(paper not reaching tst transport sensor): Paper which has passed the 2nd drawer transport sensor does not reach the 1st drawer transport sensor during the feeding at the 4th drawer. I Classification Paper transport jam Contents OptionLCF transport jam (paper not reaching intermediate.S.1. 4th drawer transport jam (paper not reaching 3rd .I I port sensor during the feeding at the 4th drawer. Ch.1 E301 3rd drawer transport jam (paper not reaching intertransport sensor): Paper which has .1. -------------4---------------~ Ch . I I I Ch.1.1.1 E320 Ch. 3rd drawer transport jam (paper not reaching 2nd drawer transport sensor): Paper which has the 3rd drawer I Tandem LCF transport sensor does not reach the 2nd drawer transport sensor during I the feeding at the 3rd drawer.1 1 mediate I E310 .3rd drawer transport jam (paper not reaching registration sensor): Paper which has passed the 1st .1.Jthe tst drawer transport sensor does not reach the intermediate transport sensor during the feeding at the 3rd drawer .1 E300 .1.11 E360 Ch. 'I Ch.S.1 I E370 3rd drawer transport jam (paper not reaching 3rd I Tandem LCF transport sensor): Paper I which has passed the 3rd drawer I Tandem LCF I feed sensor does not reach the 3rd drawer f Tandem LCF transport sensor during the feeding at the 3rd drawer.S.1. ! drawer Ch.

1.1. Tandem lCF transport jam (paper not reaching intermediate transport sensor): Paper which has passed the 1st transport sensor does not reach the intermediate transport sensor during the feeding at the Tandem LCE Troubleshooting Ch. Tandem lCF transport jam (paper not reaching reglstration sensor): Paper which has passed the 1st I I transport sensor does not reach the registration · sensor during the feeding at the Tandem lCF.1. drawer transport sensor during the feeding at the 4th drawer.5.1.1 I Ch.5.5. drawer I Tandem LCF transport sensor): Paper I which has passed the 3rd drawer I Tandem LCF feed sensor does not reach the 3rd drawer I Tan! oem lCF transport sensor during the feeding at the ! Tandem leE Ch.1 I E440 E450 I I Cover open jam I Front I cover open jam: The front cover has opened · during printing.1 I Paper transport jam E3CO Ch.3 Ch.side cover open jam: The side cover of the Option LCF has opened during pnnting.1 E3DO I E3EO I drawer Tandem LCF transport jam (paper not reaching 15t transport sensor): Paper which has passed the 2nd drawer transport sensor does not reach the ist drawer transport sensor during the feeding at . ! I i ! Ch.1.the Tandem lCF.5. Ch.S.1.S.3 e·STUOI052()/5231S00/603l7201723IB501S53 ERROR CODE AND SELF·DIAGNOSTIC MODE © 2005·2009 TOSHIBA TEe CORPORATION AI! Tights reserved 2·4 .8spa sse d'h e 3 rd t ' drawer i Tandem lCF transport sensor does not I reach the 2nd drawer transport sensor during the feeding at the Tandem LCE Tandem LCF transport jam (paper not reaching 3rd i I .1 E3C1 Ch.1 i l M I E410 Tandem LCF transport Jam (paper not reaching 2nd transpo rt sensor: ) Paper wh !c h h. Ch.5.1. ! Right lower cover (feed cover) open jam: The feed cover has opened during printing.3 Ch.3 I .ErrQr code E380 Classification Contents 4th drawer transport jam (paper not reaching 4th I drawer transport sensor): Paper which passed the 14th drawer feed sensor does not reach the 4th .1.1.5.. Option LCF ..3 E460 E470 I . Ch.1. ! Jam: The Left lower cover (exit cover) open jam: The exit cover has opened during printing. · Right center cover (bypass feed unit Gover) open bypass feed unit cover has opened during ! printing.5.5.5.1.

1 ko1 I I E112 E713 I RADF jam ! Paper not reaching exit sensor: The leading edge of paper does not reach the exit sensor.1.5.U I I ! Ch. ne sor: An original fed out of the original feeding tray I does not reach the original length detection sensor.1. jam (ExitfReverse section or other sections) II Contents Transport jam during duplex printing (paper not reaching reverse sensor-Z): Paper which has passed the reverse sensor-t does not reach the reverse sensor-Z during duplex printing.5.Error code E510 I Paper transport Classification i E511 ! I .1 I E540 I Transport jam during duplex printing (paper not I reaching horizontal transport sensor-S): Paper which has passed the horizontal transport sensor-Z does not reach the horizontal transport sensor-s .1.2009 TOSHIBA Ali rights reserved g·STUDI0520!5Z3J600/603/7201723!850IB53 ERROR CODE AND SELF·DlAGNOSTIC MODE 2·5 .1 ! Transport ~~ I ~E580 rE5901 ! i E711 I I I I I I jam during duplex printing (paper not reaching reverse sensor-t): Paper which has passed the fuser unit transport sensor does not I reach the reverse sensor-t during duplex printing.5. during duplex printing.Paper stopping I ! 11 I Ch.I I ~ I Feed signa! reception jam: The feed signal is received while original is placed on the original feeding tray.1.4 ! I I E714 E715 ~ E716 Original stopping at original length detection senI sor: The trailing edge of the original does not pass I the original length detection sensor after its leading edge has reached the original length detection sen. I Ch.1 E512 I ! I ! I l I I Ch. I at reverse section: The trailing edge of paper does not pass the reverse sensor-t or I reverse sensor-z after its leading reached the reverse sensor-t or reverse sensor-z.1 ! Ch. Paper stopping at exit section: The trailing edge of paper does not pass the exit sensor after its leading edge has reached the exit sensor.5.5. Transport jam during duplex printing (paper not reaching horizontal transport sensor-Z): Paper which has passed the horizontal transport sensor-t does not reach the horizontal transport sensor-Z during duplex printing. . I Original not reaching registration sensor: An original fed out of the origina!feeding tray does not reach the original registration sensor.1 I Ch.5.1 Ch.S. Troubleshooting Ch.1.1. I I Ch. upper limit detection senTray lowenng movement time-out: The lifting tray does not reach the lifting lower limit detection sensor.1. Transport jam during duplex printing (paper not reaching horlzontaltransport sensor-f): Paper which has passed the reverse sensor-Z does not reach the horizontal transport sensor-t during duplex printing. I @ 200S .S. no I i I I I I TEC CORPORATION I not reach the lifting tray ~ Tray lifting movement time-out: The lifting tray does .4 I Original not reaching originai length detection s. Paper remaining jam at paper transport path: Paper is remaining on the paper transport path when the printing has flnisned. (Jam caused by a multiple paper feeding) ! I I I Ch.1.5.1.5.

! J I Ch.S. The RADF has received the transport/exit signal from the equipment while no original is at the exposure waiting posttlon. when this orig. --r-------------~ i I I I ! Ch.5.s transported from the : canning section to the exit section.14 i OrigInal not reachinq sman onglnal reverse sensor (during scanning): An original which has passed the read sensor does not reach the small original reverse sensor when this original is transported from the scanning section to the reverse section.4 E742 ! Original not reaching small original reverse sensor (during reverse feeding): The leading edge of the original does not reach the small original reverse sensor when this ltriginal is fed out of the reverse section. (while its back side is being scanned) does not ! reach the read sensor.1A TEe CORPORATION Ali rights reserved . its leading edge has reached the read sensor.1.4 Ch.1. II E732 1 ~ I I Original stopping small exit sensor: The I trailing edge of theatoriginal original not pass the small does original exit sensor after its.1.5. I © 2005·2009 2-6 TOSHiBA I I Ch.4 ! E72B Original not reaching small original exit sensor (durlng scanning): An orig\nal which has passed the read sensor does not reach the small original exit senso~ when thiS.5.14 trailing edge of the original does not pass the original exit sensor after its h:Jadlng edge has reached the large original exit sensor.sported from the I scanning section .1.4 iI Ch.Error code Classification RADF jam E721 Original not reaching read sensor: An original which passed the original registration sensor (while its front side is being scanned) or the reverse sensor .1.5.4 I' I E751 II I e-STU010520/52316001603l72QI7231850/853 ERROR CODE AND SELF-DiAGNOSTIC MODE Onginal stopping at original intermediate transport sensor: The trailing edge of the onginal does not I pass the original intermediate transport sensor after I its leading edge has reached the original lntermediate transport sensor.4 I 'I E731 ~------------·------~-----4----::---:::--:---Qriginal stopf)ing at large origina! exit sensor: The I Ch. stopping at read sensor: The traiiing edge of the original does not pass the read sensor after . I ing Ch.0 section.4 i El2S E726 I ! I ! Original . stopping at srnaf original reverse sensor: edge of the original does not the I small original reverse sensor after its edge has reached the small original reverse sensor.4 I I Original stopping at registration sensor: The trailing edge of the original does not pass the registration sensor after its leading edge has reached the registration sensor. I The trailing I Original Original not reaching large original exit sensor (exit section) Ch. Transport/exit Signal reception jam.1.1.1.5.5.5.1.4 E743 Original not reaching small original exit sensor I reverse feeding): An original which has passed I the small original reverse sensor does not reach the II small original exit sensor when this original is exited l out of the reverse section. ! I I Contents Troubleshooting Ch.5.5.S. Ch. iran.4 . leading edge has reached the smatl original exit sensor.1.5. Ch.5. I I Ch.5. ! i • Ch. Ch.1.4 E722 I E723 I E724 I I I I Original not reaching large original exit sensor (dur-I mg scanninq) An onginal which has passed the I ! read sensor does not reach-the large original exit ~nso.nal.

4 Ch 514 Ch.4 CM.1. delay jam: Paper Which has reached tMe sensor does not pass the inlet sensor.S.5. I . of the Finisher has opened.S.2 paper sensor.1.4 I Original I Original remaining at original intermediate transport sensor Original remaining at small original reverse sensor Original remaining at small original exit sensor I E7G7 E7S8 I Original remaining at large original exit sensor I Ch.OR CODE AND SELF-DIAGNOSTIC MODE 2-7 .5 [ 2 ] Ch.S [3] Ch. I I I Ch.I. Paper transport stop jam: Paper which has reached i the inlet sensor does not pass the inlet sensor.5.1.S. No.1.1. Ch. ' I I Ch.5.1. I I i (Finisher I ! Finisher jam section) I I I II RADF open jam: The RADF has opened during the operation of the RADF. Stapling jam: Stapling is not performed properly.5 [3] EASO I the inlet sensor does not reach or pass the No.5. i Print end command time-out jam: The printing has not finished normally due to the communication error between the SYS board and LGC board at the end of the printing.2 paper sensor.1. Early arrival jam: The inlet sensor detects paper .5.5 [2] Ch. I Hole punch jam: Hole punching is not performed · properly.iA EBOD I 124 VDC supply off jam: A job is started or continued I while 24 VDC supply is shut off.5 [2 Ch.1.S.5. senscr. Paper sensor.4 Ch.5.4 I Original not reaching original intermediate transport " sensor: The leading edge of the original which has passed the read sensor does not reach the original I intermediate transport sensor.5.5.1.4 Ch. i I Power-ON jam: Paper is remaining at the No. Door open jam: The delivery cover or the inlet cover i has opened during printing. I Paper transport stop jam: Paper which has passed ! Ch.4 Ch5. earlier than the specified timing.4 Ch. Ch.S.1.1.1.5.1.5 {1 J Paper transport delay jam: Paper which has passed · the exit sensor does not reach the inlet sensor.1. 1 I Ch.5 t 3] I EAAO I paper sensor.5 [ 2 ) I I EASO EASO EASO I I i Finisher I Door open jam: The upper cover or the front cover .5 [3] Ch.3 paper sen-I I sor.5 [5 Other paper jam ! ! I I I J I II II I @ 2005 • 2009 TOSHIBA TEe CORPORA nON All rights reserved e·STUDI05201523/600160317:20!723/850/8S3 ERF'.1.1. EA90 . I ! E8S0 E870 E9FO EA10 EA20 EA30 EA40 I Finisher jam (Puncher section) I Jam access cover open jam: The jam access cover · has opened during the operation of the RADF. Original remaining at original length detection sensor Original remaining at original registration sensor · Original remaining at original width detection sensor remaining at read sensor I E761 E762 E7S3 E764 E765 E7S6 Ch.1. NO. Ch.4 Ch:S.II.S.5.1.1.5.5. vertical path paper sensor or delivery sensor I when the power is turned ON.1.1.5 [2] Ch.5.1 EACO EADO I I Ii I inlet I Transport I sor or delivery No.5.3 paper sen.S.S [ 3] I J I non) (Saddle I jam Stitcher sae- I Stapling jam: Stapling is not performed properly.L Error code E752 Classification RADF jam Contents Troubleshooting Ch.1.4 Ch.S [ 2 ) Power-ON jam: Paper is remaining at the inlet sensor when the power is turned ON. NO. or the upper door or the front door of the Hole Punch Unit has opened curing printing.

5.5. I Paper remaining on the transport path: The multiple feeding of the preceding paper caused the misfeed1n9of the upcoming paper (= redetection after no jam is detected at [ES50n. Troubleshooting Ch.1.1.1. remaining on the transport path: The multiple feeding of the preceding paper caused the rmsfeeding of the upcoming paper.5 [5 J .S.S. Inserter feeding delay I I Ch.5 r5J I ES30 Ready period time-out jam: The equipment Judges .5.5 [ 4 Ch.i Inserter reverse path stop jam-t Inserter reverse path delay jam-2 Inserter reverse path stop jam-2 J CM.1.! . that the paper transport to the Finisher is disabled due to the communication error between the equipment and the Finisher at the start of the printing.1.1 EBOO CM.5 .Errorcode EAEO I Classification Finisher jam Contents Receiving period time-out jam: The printing cannot I be finished normally due to the communication error between the equipment and the Finisher when the paper is transported from the equipment to the Finisher.5. ES50 paper.1 ECOOFinisner jam (Inserter section) ~ EC20 EC30 EC40 EC50 EC60 EC70 EC90 ECAD I Inserter reverse path delay jam. I Paper transport jam Ch.1.5 [ 4 ] aceo ECCO e·STUO!05201523!6001603I7201723!850l853 ERROR CODE AND SELF-DIAGNOSTIC © 2005 MODE 2009 TOSHiBA TEe CORPORATION All 'igniS reserved 2·8 .5! 4 J CM.

13 I I I I Ch.13 I I © 2005 .CF end fence motor does not run normally or the TanI dem lCF end fence does not move normally. (Feeding of any other drawer than the tst drawer is pessible.5.) Ch. sible..) .6 I I II I I I I I C140 C150 II I I I I l ! CiBO I I I J I I Ci80 I I C1AO I I I i• I CiCO I C260.6 Ch.1. (Feeding of any other drawer than the 3rd drawer is passible.1.5.1 I I I I f Ch. I Tandem LCF tray-up motor abnormality: The Tandem LCF tray-up motor does not run normally or the Tandem LCF tray does not move normally.6 ! 3rd drawer tray abnormality: The tray-up motor-z does I not run normally or the 3rd drawer tray does not move normally. I C360 C370 I I ! J .6 I ! I I I Ch. 1 ~arriage home position sensor not turning ON within a specified period of time: The carriages do not reach their home position within a specified period of time.1.5.7 Ch.1.1.) Tandem LCF end fence motor abnormality: The Tandem L. i I (Feeding of any other drawer than the Tandem LCF is I possible.S. Wire cleaner drive motor abnormality: The wire cleaner Process related drive motor does not run normally or the charger wire I service call i cleaner does not move normally.5.1.5. I I pos-I I I I Ch.2.6 2nd drawer tray abnormality: The tray-up rnetor-t does not run normally or the 2nd drawer tray does not move normally.1 C270 C280 I ! .5.5. Carriage home position sensor not turning OFF within a specified period of time: The carriages do not shift from I their home position within a specified period of time..5.) Ch. (Feeding of any other drawer than the Option LCF is I sible.) I Option LCF tray-up motor abnormality: The Option LCF I tray-up motor does not run normally or the Option LCF tray does not move normally.1. Peak detection error: Lighting of the exposure lamp Scanning system related service call I (white reference) is not detected when the power is turned ON. (Feeding of any other drawer than the 2nd drawer is pos. (Feeding of any other drawer than the Tandem LCF is ! possibte.1.5.1.1.2009 TOSHIBA TEe CORPORATION All rights reserved e·STUDI0520f523!600fQ031720mS/850/853 ERROR CODE AND SElF ·DIAGNOSTIC MODE 2·9 . ! I I ' Ch.1.) Ch.6 not run normally or the 1st drawer tray does not move normally.2 Error code C130 Service call Classification Paper feeding system related service call Contents Troubleshooting 15t drawer tray abnormality: The tray-up rnotor-t does Ch.1.1.5.7 Ch.S.6 . Transfer belt cam motor abnormality: The transfer belt cam motor does not run normally when the power is turned ON or the copying is started.

S. End of cleaning web Feser unit counter abnormality RADFinterface error: Communication error has occurred between the RAOF and the scanner.S C570 C5S0 CS90 ! I ! Communication I board Communication error between Engine-CPU and PFC error between Engine-CPU and IPC error between fPC board and Finisher error between Engine-CPU and Laser- I I Ch.5.B ChB.5. IH power vottaqe abnormality (power supply abnormality when door is opened) IH abnormality IGBT abnormality i lH control circuit abnormality or IH coil abnormality: The jlH control circuit is under abnormal conditions.1.1.5.1. Heater abnormality after abnormality judgment (not reaching to intermediate temperature) Heater abnormality after abnormality judgment (pre-runn1n9 end temperatura abnormality) Heater abnormality after abnormality judgment (pre-running end temperature abnormality) Heater abnormality after abnormality judgment (temperature abnormality at ready status) Heater abnormality after abnormality judgment (overheatlng) Pressure roller thermistor abnormality after entering ready status (pre-running end temperature abnormality) 1 Pressure roller thermistor abnormality after entering ready status (pre-running end temperature abnormality) i Pressure roller thermistor abnormality after entering ready status (temperature abnormality at ready status) 1 Pressure roller thermistor abnormality after entering ready status (overheating) IH power voltage abnormality or IH initial abnormality (IHboard initial abnormality) IH power voltage.S I! I I ! ! I i ! i I ! I I I I I I Ch.B Ch.5.8 Ch.1.8 Ch.1.5.B Ch.B Ch 518 I I ! Ch.1.SA.8 Ch.B Ch.i.1.S.9 Ch5.8 I I I I.5.1.1.1.9 Ch.8 Ch.S Ch.1.8 CM.S.1.S. C480 C481 C490 i I C4AO C4BO C550 Optional eomrnunlcation related sarvice cat! I C5S0 IHpower voltage abnormality (power voltage lower limit abnormality) .Error code C411 Clu$ifieation Fuser unit related service call C412 I C443 C445 C446 CM? C449 C465 C466 C467 I C468 C471 I I C472 C473 .1.1.i.1.S.5.1.S.5. I Contents abnormality at power-ON: Thermistor abnormality is detected at power-ON or the fuser roller temperature does not rise within a specified period of time after power-ON.S.S. Thermistor/heater abnormality at power-ON: Thermistor abnormality is detected at power-ON or the fuser roller temperature does not rise within a specified period of I time after power-ON. or the!H coil is broken or has a short-circuit.5.B Ch.B Ch.1:8 Ch.8 Ch.8 Ch.1.1.S.5.9 Ch.B I I Ch. I I Ch.8 I 1 I I Ii ! I Ch.S.9 I jCPU I Communication Communication e-STUDI0520!523f600t603fT20f723!850f853 ERROR CODE AND SELF-DIAGNOSTIC © 2005·2009 MODE TOSHIBA TEe CORPORATION All rights reserved 2 .1. abnormality (power supply abnormality) IHpowervoltage abnormality (power voltage upper limit abnormality) I I I I I I Thermistor/heater I I I Troubleshooting Ch.10 .1.5.1.5.

S.5.5. Laser power adjustment error I [e-STUDI0850] Image data transmission error of SYS board: Communication error has occurred between the PLG board and I the SYS board.5. Original length detection sensor adjustment error: The original length detection sensor cannot be adjusted normally when the code 05-356 is performed.1 Ch.1.1.1. : The polygona! motor does Ch.10 Ch.11 Ch.1.5.5.5.11 I Ch.1.11 II 4.S. [e-STUDfOB50] Inter-page correction error of primary scanning: Interpage primary scanning control does not end normally.5.S.11 Ch.1.11 Ch.1.5. Secondary scanning rine adjustment error: Secondary scanning control by the galvanometer mirror does not .__ ~-=~~ Ch.1. Small originai reverse sensor adjustment er. I I 1~1 Ch.1.1. end normally.11 Ch.11 __~.1. .1.oIAGNOSTIC MODE 2·11 06109 . [e-SrUDI0850J Primary scanning dot adjustment error: Primary scanning control does not end normally.1.S.5.S. Temperature detection error Engine-CPU abnormality I EEPROM Troubleshooting Ch.1.5.13 Ch.13 Poly I not run normally. when the code 05-356 is performed.Classification RADF related serI vice call C820 C830 I I CMO CS50 CSSO C940 C970 CA10 calO Circuit related service cal! Process related I service call Laser optical unit related service call Contents error: EEPROM cannot be initialized normally I when the code 05-352 is performed or the data cannot be I read out of the EEPROM when the power is turned ON.10 Ch. I [e-STUDI0850J Inter-page correction error of secondary scanning: Interpage secondary scanning control by the galvanometer I mirror does not end normally.11 I © 2005·2009 TOSHIEIA TEe CORPORATION AI! rights reserved e·STl)DI0520fS23/600/603J72Q!1Z3f850!853 ERROR CODE AND SELF.ror: The.5.1.1. leakage abnormality: The higharger"ilSdetacted. srnau original reverse sensor cannot be adjusted normally .10 Ch.1.10 I Ch.10 Ch.S. Ch.11 Ch.10 ! Ch.1.S. Read sensor adjustment error: The read sensor cannot ! be adjusted normally when the code 05-356 is performed.S.1. i [e-STUD!0850] I H-sync Ch.11 Ch.1. Tray lift motor abnormanty Large original exit sensor adjustment error: The large original exit sensor cannot be adjusted normally when the I code 05-356 is performed. Secondary scanning coarse adjustment error [e-STUDI0850J I Window comparator abnormality (error during secondary ! scanning control) l[e-STUD!_O_8~5~O ~ ~~ ~ Sensor signal busy error (error during secondary scanning control) f [e-STUDI0850J i Oomparatcr abnorrnauty I [e·STUDi0850J I Beam sensor detection error !e-STUDI08501 .5.1.10 Ch.11 CA20 CA30 CA41) CA42! I ! I CABO CACO I I CAFO] detection error: Laser beam cannot be detected at the SNS board.S.S.1.

I I ! I I 11) I I l I I I I e·STUDI0520/5231600100S/7Z01T23/850J853 ERROR CODE AND SELF·DiAGNOSTiC MODE © 2005 . delivery door switch and front cover closing detection I switch is opened while all the covers are closed.1.12 i Stitch motor (front) abnormality: The stitch motor (front) I does not run normally or the rotational cam does not move normally.S.1. Microswitch abnormality: Any of the inlet door switch.12 positioning plate motor does not run normally or the paper positioning plate does not move normally.5.normally . troller PC board.12 connector of the gUide home position sensor.1.. Stitch motor (rear) abnormality: does not run rrorrnaltv or move normally.1.12 Abnormality of checksum value on the finisher controller PC board is detected when the power is turned ON.5.1. 1.rnove.1 .12 .5.S.12 I Communication error between Finisher and Saddle Stitch section: Communication error has occurred between the finisher controuer PC board and the saddle stitcher con.5. Ch.5.5. Ch.12 i Alignment motor abnormality: The alignment motor does II not run normally or the alignment plate does not move normally.1.5.I log plate home position sensor and paper pushing plate leading position sensor is detected.12 (rear) does not run normally or the alignment plate does not move normally.12 normally or the stapler does not move normally. I Staple motor abnormality: The motor does not run Ch.1.5. doesnot. . Ch. 2009 TOSHiBA TEG CORPORATION All rights reserved 2 . Ch. Sensor connector abnormality: Disconnection of each .=:::----i Classification Finisher related service call CB2: CBSO CB60 I cazo CBSO CB90 CBCO CBDO CBEO cam CCOO CC10 CC20 CC40 Contents TroubJe$hooting .5. 2) Abnormality checksum value on the punch controller PC board detected when the power is turned 1 ON. Stack amount detection sensor abnormality Ch.1.1. paper push. I Delivery motor abnormality: The delivery motor does not I Ch.S.12 does not run normally or the paper folding roller does not move normally Paper positioning plate motor abnormality: The paper Ch.1.Error code caio I II I r--:::::. . Ch.12 I normally or the guide does not move normally. Swing motor abnormality: The swing motor does not run Ch.5. ! Stapler shift motor abnormality: The stapler shift motor Ch..S.12 normally or the swing unit does not move normally.1.1.1.5.S. IPaper folding motor abnormality: The paper foiding motor Ch.12 normally or the stack feed roller does not move normally. Guide motor abnormality: The gulde motor does not run Ch.12 does not run normally or the Stapie Unit does not move normally.1.5.12 Paper pushing plate motor abnormality: The paper pushing plate motor does not run normally or the paper pushUngplata.1.12 Backup RAM data abnormality: Ch. Feed motor abnormality: The feed motor does not run Ch.12 run normally or the delivery roller does not move normally.12 Alignment motor (rear) abnormality: The alignment motor Ch. Tray lift motor abnormality Ch.

12 I . it regards this as a CF10 error.13 I Ch.1.5.13 Ch.5.5.1.12 I I Ch..S.13 I I I Ch. \1 . Communication error between System-CPU and Enginerelated service cal! !cPU Other service call S~M abnormality on SYS board ' r I NvRAM abnormality on SYS board SRAM and NVRAM abnormality on SYS board .1.1.13 J ! I I Ch. I ! ! Horizontal registration motor abnormality: The horizontal I registration motor does not run normally or the puncher Contents Troubleshooting Ch.13 Ch5.13 Ch.t I I HOD unmounted: Connection of the HOD is not detected.5. Toner bag full Fuser unit related Web motor Signal path abnormality service call Paddle unit home position error The paddle • •.5..1.1.U3 Ch.1. Punch motor abnormality: The punch motor does not run . Recycle toner transport motor abnormality: The recycle .1.12 Ch.5. turned ON or the copying is started.1. [MJ-1029J Temperature/humidity sensor abnormality: The output Image quaiity convalue of the temperature/humidity sensor is out of the trot related sen/ice call specified range Drum thermistor abnormality: The output value of the drum thermistor is out of the specified range..1.1. [MJ-1029j Undefined error code processing: if the engine of the equipment judges that a code (command) other than the defined error codes is sent from the finisher.12 Ch. ' Knuned bell motor has been driven for specified time.1.5. HOD boot error: HOD does not become ready for booting. I ! I MODE I e 2005 - TOSHIBA TEe CORPORATiON All rights reserved e-STUDI05201523iSOO!60317201723i8501853 ERROR CODE AND SELF-DIAGNOSTIC 2 .5.1. [e-STUDI0850J Process related Cleaning brush drive motor abnormality: The deaning service can brush drive motor does not run normally when the power I is turned ON ortne copying is started.5..1.1.S Ch.12 I i I I related service can CF80 F070 I FOgo -.5. I Ch.1.1.5.9 Ch ..5.' f ' •.51.5.~~ .13 Ch.12 Ch."'''''' related unit does not leave the home position when the paddle service cal! motor has been driven for specified time. i Hopper motor lockup: The hopper motor does not run normally when the power is ON or the copying is started.S.13 ! Belt escape unit home position error detection: The belt.13 08110 .5.12 I I ! I Ch.S.1.13 Ch.Error code CCSO I Finisher related i service call Classification cceo ccso CCC1 CCD1 CCE1 COOO I CD10 CD20 CD30l I C040 COSO COEO CE50 I I CE9D CFOO H CF10 I Finisher cali related service does not move normally.1. rD91 F092 F100 F101 F102 -l ! New toner transport motor abnormality: The neW toner I transport motor does not run normally when new toner is ! supplied. i I Ch.13 Ch.13 i I I i I I .11 I I I I I Ch. ! escape CF70 I Process I I unit does not leave the home position when the t t~ .5. normaily or the puncher does not move normally.5.5. toner transport motor does not run normally when the power is turned ON or the copying is started.5.5. ! Used toner transport motor abnormality: The used toner transport motor does not run normally when the power is . F103 .12 Ch.1.5.13 Ch.5.1. erte fan motor abnormality Laser optical unit Laser initialization time-out: Laser control does not end related service call I within the initialization period. HDD data transfer time-out: Data reading or writing is not executed in a specified period of time . [MJ-1029} Communication error between Inserter Unit and Finisher I Inserter EEPROM abnormality '11. HOD format error: The HDO cannot be formatted nor- I I Ch.1.13 Ch.S.1.13 Ch. Communication .12 I I I Ch.1.1. Front alignment motor abnormality: Front alignment I motor is not rotating or aligning plate is not moving normally.

En-oreode F104 Fi05 F106 F107 Classification Other service cal! Contents Troubleshooting Ch.13 Ch.5.1.14 .13 Ch.1.1.S.13 Ch.1.5.13 Ch.13 Ch.5.1.1.9 Ch.1. Other HDD errors Point and Print partition damage IBOX partition damage ISHA partition damage ! Communication Communication error between System-CPU and Scanrelated service call nar-CPU Scanner response abnormality Other service call Database abnormality: Databases do not run normany.9 Ch.1.1.13 Ch.5.S.13 Ch.S.C e 2005 • 2009 TOSH!BA MODE TECCORPORA nON All rights reserved 2 .S.S.5. Invalid MAC address I Data overwrite kit (GP-1(60) is taken off e·STUDI0520f523J600/003f7<!0f723f850!B53 ERROR CODE AND SELF·DIAGNOST.1.13 HOa F110 F111 F120 F130 F200 HOD data error: Abnormality is detected in the data of the HOD.

.S. .5.--.1.IUU'''''..'-4-[-1-J--1 ! I .S.1.1.1."..14[ 1 1 '.1.5.5.:'''' Ch.14[1] error Ch.S.S.y transmission failure Ch....1.1.14 [ 1] I 1C33 1C40 ---.1.14 [ 1 J 1C13 Message transmission error ! Ch..5. GM-1051!4010.1.14 [1] 1C20 System management module access abnormality. error "1:1 ice6 1C69 1C6A 1C68 1C6C 1C6D 1C70 1C71 Ch.1-..1.1.1.14 [1] 1C15 Exceeding filecapacity Ch.14 [1] Ch. GM-2041.a: mail <. Ch.S. '.S.51.5.S.-S-..14 [1 J I 1C22 Job control module access abnon:::a!ity Ch..14 [1] Ch.1.1.1.i4 [1] 1C14 Invalid parameter Ch.14 [1 J Ch.1.1. !mag-e-c-o-n-ve-ffi~io-n-a--~"--v.5."'"" .1.5.S.U4[1 J 1C 12 I Message reception error I Ch .14 [1] 1C61 lC62 1C63 lC64 1C65 Address Book reading failure "Aemoi) acquiring failure !ermmallP I QU.14 [ 1 J I 1C30 II Directory creation faIlure -------------!--C-h.14 [ 1 ] Ch.1.14 [ 1] L-2C21 Job control module access abnormality I Ch.5 .5.1. or GM-2110 is installed) Troubleshooting Error code Contents Ch.1.5.y------------------------~---~Chl.5.5.2..14 [1} SMTP a"' .14 [ 1 J Internet FAX transmission failure when processing FAX job received 1CC1 Job VO' .1.5."'.1..14[1} Ch.14 [ 1 j Ch..4.S.5.14 [1 J Ch.14 [1] ! 1C10 System access abnormality 1C11 Insufficient memory Ch."J.:""" unset " Servertime-outerror SMTP server HOST NAME Terrninal mail address error Destination mail address error System error SMTP client OFF SMTPautt.14[ 1 J Ch.14[ E· I job received 11 1C72 1CSO 1C81 1C82 1CCO POP before SMTP error Internet FAX transmission failure when Onrarnp r.. Ch.1..1-.14 [1] Ch. "".S.14[1J Ch.. GM-2040. .14 [ 1 J Ch.1.5.14 f 1 ] W'''''''''-'L1U' Ch.'" unset unset T&.14 [11 Ch.T!ON All rights reserved e·STUDI05201523!60016G31720172318501853 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 15 07/11 .1~4~[-17]--4 HDD full failure during processing 1CSO i Ch.3 Error in internet FAX / Scanning Function 1) Internet FAX related error (When GM-1050!4010.14 1] ( Ch.14[i J © 2005·2009 TOSHIBA TEe CORPOR.1..--a.5.1.5.1. File creation failure Ch.1. GM-1110/4110.File access - I File deletion failure failure -.1.5.5.~5.S.ciii I~ Powerfailure Ch.

500) Destination mail address error (RFC: 500) Terminal mail address error (RFC: 500) HOST NAME error (RFC: 50t) Destination mail address error (RFC: 501) Terminal maii address error (RFC: 501) I Troubleshooting ChS.14 [2 J I Ch. Destination mail address error I (RFC: 503) I HOST NAME error (RFC: 504) Destination mail address error (RFC: 550) Destination mal! address error (RFC: 551) Terminal/Des!ination (RFC: 552) mail address error ! Ch.1.16 07f11 .14[2] 2553 I Mailbox name not allowed Destination mail address error (RFC: 553) I Ch. GM-2041.S..14 J I 2501 Syntax error in parameters 'Or arguments f2 J .1.ode 2500 .14 [2 I I I Ch.1. GM-1110/4110. installed) Errofc. or GM-2110 is Contents HOST NAME error (RFC.14[2] Ch.1.2) RFC related error (When GM~1050/4010. GM-2040.7201723fB50f853 ERROR COOE AND SELF-DIAGNOSTIC © 2005 ..5. Command parameter not irnplsmentsd Mailbox unavailable User not local Insufficient system storage I I .2009 TOSHIBA TEe CORPORATiON MODE All rights reserved 2 .1. 2503 2504 2550 Bad sequence of commands .5.14{2] Ch.5.U4 [2] 2551 2552 Ch.1.14 [2 J e-STUDI0520/52316001603. commandunrecoqnized . Message displayed in the TopAccess screen Syntax error.S.5.1. GM-1051!4010.S.

5.). I Machine parameter reading failure Exceeding maximum number of pages Exceeding maximum number of documents maximum number of folders ! .S.17 07ii 1 . A folder of the same name already existed.1. ' Invalid Box password specified.5. Failed to acquire resource. ! I 2832 tI I Failed to print Electronic Filing document.1.5.S. I I I . Maximum number of pages has been exceeded (list Maximum) Maximum number of documents has been exceeded (!ist mum) I ! 26A1 2880 28B1 28CO 26C1 2BDO 2BEO 28FO i A Paper 60x password size not supported in the Electronic Fiiing function is being selected.5. Ch.S.1days I Documentis) expirets) in a few - ! Hard I Filing nearly full. Incorrect paper size Job canceled Power faliure occurred System fatal error.5.14 [ 3 I J 1 ! I Insufficient Memory. Disk space for Electronic I Ch.S. I Contents No applicable job error in job control module JOB status abnormality File library function error Exceeding file capacity lnsufficrent disk space in IBOX partition Status of specified Electronic Filing or folder is undefined or being created/ deleted ! I Troubleshooting Ch.S.14 [3] I A folder with the same name exists in the I 2670 2671 2880 2890 28M I The documentthewas renamed document of same name i already existed.5.14 [3] Ch.14 [3] Ch.14 [3J Ch.1.3) Electronic Filing related error Error code 2810 2B11 2B20 2B21 2B30 2B31 Message displayed in the TopAccess screen There was no applicable job.5.1.1.1. Message size exceeded limit or I maximum size I f3] I Ch.1.14 [3 J I © 2005 .S.14[3} Ch.5.14 [3] Ch.1. Electronic Filing.1. Documents expiring in a few days exist Hard disk space in iBOX partition is nearly fuH (90%). I Job status failed.1 14 f3 J I System management I acquiring Ch. Ch. Failed to get machine parameter. A I CI1.5.1. The folder was renamed. Image library error List library error box.S.14 [3] I Power failure ! of Electronic I I . Power failure Fatal failure occurred.14 Failed to access file.5.1.14 [3] Ch.14J3] Ch.14[3] I Failed to access Insufficient disk space. I Ch.14 [3 Ch.2009 TOSHIBA TEC CORPORATION Ail rights reserved e-S TUDl05 20/523l600l00 31720/723/850/853 ERROR CODE AND SELF·DIAGNOSTIC MODE 2 .1.1.14[3] J I f-- 2BF1 I I 2BF2 I Maximum number of folders has I been exceeded (list Maximum) I Exceeding I.1.5.1.5.14[3J Ch.14 [3] 2650 2651 2B60 Failed to process image.14 (3J - I i A document with the same name exists in the box or folder. Insufficient memory capacity Iinvaiid I I I . Power failure occurred during eFiling restoring.1.1.14 [3 Ch. I Electronic Filing printing failure: Specified document can not be printed because of client's access (being edited.1. etc. module resource failure occurred during restoring Filing r Job canceling Ch5.1. Ch. Failed to process print image.

14[4] System access abnormality insufficient memory .14 [4} Ch.1.S. I mat I Failed to convert image file for- ! Encryption I I I· I Encryption error.14 {4 Ch.1.1.S. GM-1110/41 or GM-2110 is ! I I I I i Contents Troubleshooting Ch.1.1.14 [4] Ch.14 [4} Ch.1.1.1.14 [4 J Ch. I Ch.1.5.5.1. N!C system error ! Failed to send E-Mail message in From: ! HOST NAME error (No RFC error) mail address error I I Termina! I - Invalid address specified in To: .14 [4 Ch..14[4] i Hlega! Job status liIega!Job status Failed to create directory Failed to create file Failed to delete file Failed to create fi!e Failed to convert image file format Job control module access abnormality Job control module access abnormality Directory creation failure' File creation failure File deletion failure I File i I image conversion access failure abnormality Ch.14[41 .14 [4} Ch.1.1.14 [4 ] Ch.5. GM-1051/4010.5.1.1.14 [4] Ch.1.5.14[4} Ch. E-mail transmission failure when procsssmq E-mail job received 2C81 2CCO 2CC1 I Failed to process job Failed to process received E-mail job received Fax I i II I I J I Ch.5.14[4] Ch.1 . . I POP Before SMTP Authentication Failed SMT? authentication POP before SMTP error .S.14 [4 J e-STlJOI0520f5231600fOO3l7'20/723!6501653 ERROR CODE AND SELF·DIAGNOSTIC MODE ©2005 -'200S TOSHIBA TEe CORPORATION All rights reserved 2 18 07/11 . insutficient disk space.14 [4 Ch.14 [ 4 ] Ch.S.1.1 14 [4 Ch.14[4] I I I Process failure of F.1.S.1.14[4] Ch. Failed to create fHe.14 [4] Ch. installed) Error code 2C10 2C11 2C12 2C13 2C14 2C15 2C20 2C21 2C22 2C30 2C31 2C32 2C33 2C40 . Message reception error I invalid ! Message transmission parameter error Exceeding tHe capacity I I System management abnormality module access Ch.14 [4] Ch.5.1.14 [4] Ch.1.5.14[ j I Failed to process your Job.14 (4) 2eS5 2C66 2C69 2C6A 2C6B 2C6C 2C6D 2C70 2C71 2C72 2C80 Failed to connect to SMTP server Failed to connect to SMTP server I J J J Failed to connect to SMTP server ··SMTP server connection error I field ! Invalid address specified .1.S. Insuf-I HDD full failure during processmg ! ficient 4) I I I disk space.AX job received Job canceling I Power Job canceled failure occurred I Power . Failedto read AddressBook Address Book reading failure i I Not enough memory invalid Domain Address f"iemory acquiring failure Terminall? address unset Termina! mail address unset SMTP address unset Server time-out error i lnvalid Domain Address CbS.S.5.14 [4 J Ch.114{4] Ch.1.1.14[4j Ch.S.1. 2C43 2C44 Message displayed in the TopAccess screen Illegal Job status Not enough memory Illegal Job status ' lIlega! Job status Invalid parameter specified Message size exceeded limit or maximum size megal Job status GM-2040.1.S.5.1.S.14[ 4 J Ch.14 [4] Ch.S. field SMTP service is not available SMTP Authentication Destination mail address error (No RFC error) client OFF error I I .14[4] Ch.S.14[4J ! System error IFailed I ! SMTP Ch.S.1.5.t4[4} Ch. failure . PDF enforced mode error 2C60 2C61 2C62 2C63 2C64 ! Failed.5.S.5. 1.5.S.5.4) E-mail related error (When GM-1050/401O'.1.S.to process your Job.5.14 [4 J Ch.1. Ch.S. GM-2041.1.

I I I Ch. lnsutficient disk space.5.1.14 [ 5 ] I Ch.5. System access abnormality Insufficient memory Message reception error Message transmission error I I I Troubleshooting Ch. I I I during processing 2068 20M 20M 2DA2 2DA3 Expired scan documents deleted from share folder.5.14 [5 Ch.1.5.S. Check I Login failure usernarne and password There are too many documents in Exceeding documents in folder: Creating the folder.5.1.5.1.14 [5] i I ments ! Periodical i Periodical II - deletion of transmitted FAX I documents completed properly.1.14[5] Ch.5.14 [5} I i Failed I tination.14 [5] Ch.S. installed) Error code! Message displayed in the TopAccess screen Illegal Job status Not enough memory Wegal Job status I GM-2040.S.1.14 [5 ] I I I i I Job control module access abnormality Directory creation failure File creation failure I ! ! I Failed r5] J J J I to create file Ch.14[5 Ch.14[5} Ch.1.14[5] Ch.S.5.1.5.14 [5] Ch.1.1.1.File sharing related error (When GM-1050/4010. Periodical deletion of received FAX docurnents completed property.14[5] Ch.1.5. GM-1051/4010.14[5] 2010 2011 2012 2D13 2014 2015 5J I Ch.S.1.5. J I File I FTP service not available sharing service not available deletion of scanned docucompleted properly. or GM-2110 is I Contents .1.14 [5} Ch. Expired Received Fax documents deleted from shared folder.1. Creating the image file was not I permitted.1.S.i:14 Ch.5. TEG CORPORATION I I I Manual deletion of scanned documents completed properly. GM-2041.U4{ Ch. Failed in creating new I document. Failed in creating new new document is failed.1.1.14 [5] Ch.14 [5] !!legal Job status Invalid parameter specified J ! I 2D20 2021 2D22 2030 2031 2032 2033 2040 2043 2044 There are too many documents in Exceeding document number the folder.1. I Check destination path Invalid network path I I i I ! I I Logon to file server failed. document. 2 -i9 07111 J e 2005 200S TOSHIBA All rights reserved e-STUDI052GI523!600/603!72017231850f853 ERROR CODE AND SELF-DIAGNOSTIC MODE . I lIIega! Job status System management module access abnormality lIIega! Job status megal Job status Failed to create directory Job control module access abnormality I Invalid parameter Ch.14(5) Ch. Expired Sent Fax documents deleted from shared folder. I I I II I -~ - 20M ! I Sent Fax Documents Scanned documents in shared folder deleted upon user's i request I in shared folder deleted upon user's I request.S. Failed to create file.1.1.1. FAX doc- - I I I Manual deletion of transmitted urnents completed properly. FTP service is not available File Sharing service is not available ! ! 2066 2067 ! HOD full failure .5.5.14[5} Ch.14 [5] Ch. GM-1110/4110.14 [5j Ch.1.14 [ 5 Ch. to connect to network desCheck destination path i File I Specified i network path is invalid. i Failed to process your Job.S.5. Failed to copy file Invalid parameter specified ! I 1 I I 2060 2D61 2D62 2063 2D64 2065 i 1 I Encryption PDF enforced mode error File library access abnormality Invalid parameter server connection error I I I Ch.14(5) Failed to delete file ' Failed to create fiie ! File deletion failure File access failure Image conversion abnormality Encryption error ! I Failed to convert image file format Encryption error.14 [5 Ch.S.5.

Job canceling Power failure ity for the 20CO 20C1 Job canceled Ch.5.i4[Sr Ch. Power failure occurred Contents Manual deletion of received FAX docurnents completed properly.14 [5 J .1.1.S.Error code 2DA5 Message displayed in the TopAcc.STUOI0520f52316OO1OO3f72G/723/85Ot853 ERROR CODE AND SELF-DIAGNOSTIC MODE Iii) 2005 .20 07111 . The HOD is running out of capacshared folder.14 [5] Ch.1.5.5. Troubleshooting ! I Ch.1.14 [5J 2DA6 20A1 2DA8 I File deletion failure Resource acquiring failure Hard dlskspace in fSHA partition is nearly full (90%).2009 TOSHIBA TEe CORPORATION AI! rights reserved 2 .ss screen Received Fax Documents in shared folder deleted upon users request Failed to delete file. Failed to acquire resource.

S. I HOD Fu!1Warning Error has been occurred in this mail.S.1.5. I i E-mail analysis error Ch.14 [6] I aborted since the partial mail set. I 3A52 I 3A60 3A61 I i HDO Full has been I occurred in this mail.5.5. This mail could not be transferred to the administrator.14 [6] . or GM-2110 is installed) EITorcode ! I Message displayed in the TopAccess screen I I Contents E-mail MIME error I Troubleshooting 3Ai0 3A11 I I I I I ! MIME Error has been detected in . Ch.14 [6] Ch.1. HOD Full Warning has been occurred in this mail. This mail could not be transferred to the administrator. This mail I 3A30 3A40 3A50 3A51 I Whole could not be transferred to the administrator. 3A22 I Analyzereceived has been detected Error in the mail.14[6] -3A-2.1.14 [6 Ch.5.1. This mail has been transferred to the administrator.5.S.I 3A12 ! MIME I I I Ch.1. HOD Full Warning has been occurred in this mail: This mail I could not be transferred to the administrator. GM-1110/4110.1. partial mails were not reached by timeout. GM-1051f4010.1. GM-2041. the received mail. This mail has been transferred to the adrninistrator. to Dis- partial mail was ! I Ch. I I Partial mail time-out error Partial mail related error I I 1 Ch.5.~ Ch.-1 -+.1. This mail could not be transferred to the administrator.-:'A-n-al-yz-e-E--rr-o-r-h-la-s-c-b-e-en'--de-t-e-ct-ed--!I .1.S.S.14 [51 I I I I 3A70 ! Receiving I I i I I II of partial mail interruption I Ch.5.S. GM~2040.I I ting has been changed able.14 [6 J I Ch.1.1.14 [6] Ch.21 07111 .14[6] J ! I I I I I HOD Full Error has been _Loccurred in this mail.i. MIME Error has been detected in the received mail.14 [ 6 J ! I detectedMail the received mail.1. in the received mail.14 [61 I Ch.14(6) I I I © 2005 .1. This mail has been transferred to the administrator.5.5. In the received mail. Error has been detected In the received mail. I Insufficient 1 HDD capacity error I I HOD Fun Error I has been occurred in this mail.14 [6 J I Warning of insufficient HDD capacity 3A62 I II I I Warning I I Ch. Partial Error has been in I I Ch.14 [ 6 ] I 3A20 J Analyze Error has been detected .200S TOSHIBA TEC CORPORATION AI! rights reserved e-STUDI0520/5231600l603f7201723/850/853 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 . I I I J I I I Ch.6) E-mail reception related error (When GM-1 050/401 0.

i This mail has been transferred to the administrator.1. Format Error has been detected r---' 3812 I II f I . I Message displayed in the TopAccess screen ! Contents Partial mail reception setting OFF I Troubleshooting I I I Ch. This mail has been transferred to the I administrator.14 [ 6] II I 3A82 I Partial Partial mail was received during the partial mail setting is disabled..S.5. Decode Error has been detected I in the received mail.1.5. 38 arset Error has been detected I in the received mail.1. 4 [61 1 .1. This mail could not be transferred to the administrator.Error code 3ABO 3A81 Partial mail was received during 1 the partial mail setting is disabled.5. Ch. I . I ! I Ch. This mail could not be transferred to the administrator.14 [6] Ch. I I I I 3832 ~+In I Charset Error has been detected the received mail.Type Error has been detected in. I I I Content-Type Error has been detected in the received mail.5.14[6] 3831 i in the received I Charse! Error has been detected mail. Ch. Content-Type Error has been detected in the received mail. This mail could 110t be transferred to the administrator.5. Ch.1:14[6] 3842 I ! ' Decode Error has been detected in the received mail. 1 I I Ch.1.14 [6] I I e-STUD10520/5231600!603.14[6] Ch. error J 3820 3821 Content. i Format in the received mail.5. This mail has been transferred to the administrator.5. This mail I has been transferred to the ! administrator.1720f723!850/853 ERROR CODE AND SELF·D!AGNOSTIC lID2005 • 2009 TOSHIBA MODE.1.S.S. TEe CORPORATION All rights reserved 2 .22 .1.S.14 [6] Ch.14 [6] I Content-Type Ch. in the received man.1.14[6} i E-mail format error II Ch.S.1. I I .the received mail. I Format Error has been detected in the received mail.14 [6] II .S. ! This mail could not be transferred ~eadministrator.1. I! I Ch.5.1. i Charset . maii was received during the partial mal! setting is disabled.5. 3841 I Decode Error has been detected I I I I Ch. This mail has been transferred to the administrator. .14 [ 6 3810 3811 Error has been detected lin the received mail.14 [6] Ch. I I I 1 E-mail decode error I Ch. This mail could not be transferred to the I administrator.1 -.1.14 [6 J I I I ! .14[6} r I ! 3822 ~.1.

1.1 . . I I 3C32 I I Tiff Resolution ! 3C40 3C41 I l . .S.14[6] Ch. j.14[6] . I This mail has been transferred to the administrator. ! This mail could not be transferred to the administrator. Tiff Analyze Error has been detected in the received mail. 4 [ 6 j 1 ! J 3C42 II Tiff Paper Size Error has beenl detected in the received mail.5. This mail has been transferred to the administrator.2009 TOSHIBA TEe CORPORATION Ail rights reserved 2 . Tiff Compression Error has been detected in the received mail.5. This mail has been transferred to the administrator. This mail has been transferred to the administrator.s.5. I 3C52 Offramp Destination Error has! been detected In the received ! mail.5.5. Tiff Paper Size Error has been deteGted in the received mail. !I Ch.ErrOfcode Message disptayed in the TopAccess screen Tiff Analyze Error has.1.1.1.1. I I Ch.14 [6 J I e-STUDI0520/5231600/60317201723!850/853 ERROR CODE AND SELF-DIAGNOSTIC MODE @ 2005 .1.t be trans.1.1. Tiff Analyze Error has been detected in the received mail.14 [6] ! I 3C30 3C31 I TIFF resolution I error Ch. I I' I 3C50 3C51 Tiff Paper Size Error has been detected in the received mail.t.1 'I . Contents TIFF analysis error I Troubleshooting I 3C10 3C11 Ch. .5..23 .14 [6 Ch.14 ( 6 J Ch.S. TIFF paper size error I I ! Ch.1.S. I This mail could not be transferred to the administrator.1. Ierred to the administrator. This mail could not be transferred to the administrator.14 [ 6] T. Tiff Resolution Error has been detected in the received mail.S.14 [6] J 3C21 ! Tiff Compression Error has been ! detected in the received mail.14 [61 Ch. I I! I Offramp Destination Error has I bee:ndetected in the received l rnail.I . .1.5.14 [ 6 I I TiFF compression error 1 3C12 '1 I I cs. I I I· i Offramp destination error i I i J I Ch5.i. Error has been detected in the received mail. Tiff Analyze Error has been detected in the received mail. This mail could no.iff Resolution Error has been detected In the received mail.14 [ 6 ] I I Offramp Destination Error has been detected in the received mail.5.14 [61 Ch. 14 [6 J 3C13 3C20 Ch.ThiS mail has been transferred to I the administrator. Ch.5. been detected in the received mail. This mail could not be transferred to the administrator.14 [6] Ch.1. I 3C22 Tiff Compression Error has been detected in the received mail.

1.5.14 [6J 3D10 3D20 3D30 3E10 3E20 Ch. File i/O Error has been occurred in this mail.14 [6 3FOO 3F10 I I File 1/0 error 3F20 3F30 .5.5.14[6] 3C62 I Offramp Security Error has been detected in the received mail.1. . Offramp Destination limitation e ecte in Error has baan detected In tne . Offramp Security Error has been detected in the received mail.14 [ 6 ] Ch.1.5.14 [6 J J Ch.14 [ 6 1 Ch.5.S.Troubleshooting 3eso 3CG1 Offramp Security Error has been I detected in the received mail..1.1.sTUDI0520152316OO!603!720!723!8501853 ERROR CODE AND SELF·DlAGNOSTIC II:> 2005 • .5.14 [ 6) Ch.1. This mail was deleted.S.S.14[6] ! Offramp destination limitation error Ch.1..1. POP3 Connection Error has been occurred in the received mail.5.5. 1.S. received mall.14[6] ! POP3 Connection Timeout Error has been occurred in the I received mail. e. This mati has been transferred to the administrator.1.ZO09TOSHIBA TEe CORPORATION MODE AI! lights reserved 2 -24 .S.receiving. SMTP Destination Efror has been detected in the received mail. POP3 Login Error occurred in the received mail.5.3F40 area.1. Ch.14 [6] Ch.14 [6] I FAX board error POP3 server connection error i I Fax Board ! time-out error Cn..14[6J Ch.14 [61 3C70 Ch.14 [6 J Ch.14 [6] Ch.S.S..1.1. . Offramp security error Ch.1. Power failure error Destination address error Ch.1.14 [6 J . POP3 Login Error has been occurred in the received mail. The mail could not be received until File 1/0 is recov- I POP3 server connection POP3 login error POP3 login method error I I I I 3E30 3E40 Ch. This mail could not be transferred to the administrator. Power Failure has been occurred ! in E~mail.1. Error has been I occurred in the received mail.

.14[6] J I limitation error: Printing with its data being stored to the . error: Jobs other than Private print jobs cannot be per- I I Troubleshooting ! ! Ch. I J J J Ch. 1 I I ii:l20OS .S. e-Filing storing limitation error: Printing with reS data being stored to the HOD .5.1.U4 [6 I registered User authentication error: The user who intended to print a document is not as a user. . over error: The numbers of output pages have exceeded those spe~h.14![ 6 ] Ch.1. GM-2040.25 07f11 .! L.5. Private print. GM-2041._nU_'m_bS_r_O~f_o_u_tp_u_t_p_a_g_e_S_h_a_s_e_x_ce_e_d_e_d_t_n_e_o_rl_e_s_p_e_C __-_t-II-' _C_h_. Or network printing of an XPS file is performed without the Expansion Memory (GC-1230).14 [6 Ch. .1. GM-1051/4010. 1 Local file storing limitation error: Network FAA or Internet FAA cannot be sent I when 'Local" is selected for the destination of the to save. or network print.14 fied with both of the department code and the user code at the same time.14 { 6 [6 - A290 1 limit A291 A2_9_2 __ I: limit with the userThe number of output pages has exceeded over error: fied code.14 [ 6 ] . network print) is deleted from ! the print job screen.1. fled with the department code.2. priotto a-Filing. network print).I ing is performed after the termination of a trial period.1. GM-1110/4110.14 [ 6 J Ch. HOD temporarily (Proof print. Scheduled print.1.5.5. or GM-2110 is lnstatied) I I Contents No Printer Kit / Printer Kit function disabled: The Printer Kit (GM-1010) or the Printer/Scanner Kit (GM-20m) is not installed. Print job cancellation: Print job (copy.5.5. I HOD full during print Large quantity image data by private print or invalid network print are saved in HOD. etc.1. equfprnentls turned OFF during ._S:1..2009 TOSHIBA TEe CORPORATION All rights reserved Il-STUDI0520/523/6001603!7201723!8501853 ERROR CODE AND SELF-DiAGNOSTIC MODE 2 .14 [6 Ch.4 Error ccx:le 4030 Printer function error Following codes are displayed at the end of the user name on the print job log screen (When GM-1050/4010.) cannot be performed.S.5.14 [6] 4031 4032 I 4033 4034 4035 4036 A221 A222 I Printing sata storing I I l I Ch.1. '.S. (print and a-Filing. list print. etc.14 [6 J I Ch. Ch. Private-print-only formed.1.) cannot be performed.1.14 6 i [ . __ _ L_u_m_it_o_V_8_r_e_rr_o_r:_T_h_s_.5. ST1 __j J' the one speci- I Ch.1. list print. Print job power failure: The power of the print job (copy.

the latest twenty groups of error data will be displayed.-·A~U~T~0~F=E~E~D~(~S~A~D~F~)2~:-'S~T~A~C~K-'F~E~E=D----~------------------- mode Left 4: Right IK rc-----Trn~o~:·~u-n~us-e-a-.) 3 digits Paper source 0: Not selected 1: Bypass feed 2: :randem LCF 3: 1at drawer 7: Option LCF 8: Inserter 4:2nodrawer 5: 3rd drawer 6: 4th drawer B 7: M-R 8: OTHERIUNIV 9: B5 A: FOLIO/COMP B: LG C: B4 0: LD E: A3 F: 13" Un\Jsed H: A6-R I: Postcard J: B.___ I Secondary scanning (Nx256)+{Nx16)+N reproduction ratio (Display in hexadecimal) .-~·II I MMM 3: FAJU!ntemet FAXlE-mail reception printing 4: Unused 5: PrintIng/list . print .-C-o-~-y~jn-g-2-:-F-AJU--I-n-te-r-n-e-t-F-A-X--tr-a~-.s-m-.j Mode I 0: Unused 1: Unused 2: Black 3: Unused 4: Unused 5: Gray scale e-STUDI0520/523iSOOi6Q31720f1231850i853 ERROR CODE AND SELF ·DIAGNOSTIC © 2005 . 1 6' Scan/Emaii transmission '" Primary scanning reproduction ratio (Display in nexadecirnal) . I (Mx256)+(Mx16)+M NNN 0 . Disp!ay example 17 57 32 2362100QOOO EA1Q 99999999 05 0310 Error code 4 digits A Total counter 8 digits YY MM DO HH MM SS MMM NNN 3 digits ABCDEFHIJlO 11 digits 12 diglts (Year is indicated with its last two digits.~1.«Error history» In the setting mode (08-253).SSa K: Unused L Unused M: 8K N: 16K-R 0: 16K P: Unused Q: Unused R: Unused S: Unused T: Unused Z: Not selected C I Sort mode/staple mode 0: Non-sortiNon-s!?ple A: Saddle stitch 1: Group 2: Sort 7: Front staple 8: Double staple 9: Rear staple " o I ADF ~·~U-nu-s~ed~1.26 .2009 TOSHI8A TEe CORPORATION MODE AI: rights reserved 2 .i-S-Si-on---------------------------------.

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