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Part No. DUA1750-0AAA01 Published December 2003
3Com Corporation 350 Campus Drive Marlborough, MA USA 01752-3064
ABOUT THIS GUIDE
Before You Start 7 About Your CD-ROM 7 Conventions 8 Related Documentation 9 Accessing Online Documentation Documentation Comments 10
INTRODUCING THE SUPERSTACK 3 SWITCH 3226 AND SWITCH 3250
About the Switch 12 Summary of Hardware Features 12 Switch — Front View Detail 13 10BASE-T/ 100BASE-TX Ports 13 10BASE-T/ 100BASE-TX/ 1000BASE-T Ports 14 SFP Ports 14 LEDs 14 Console Port (Switch 3226) 15 Switch — Rear View Detail 16 Power Socket 16 Redundant Power System Socket 16 Console Port (Switch 3250) 16 Default Settings 17
INSTALLING THE SWITCH
Package Contents 20 Choosing a Suitable Site 20
Rack-mounting 21 Placing Units On Top of Each Other 23 The Power-up Sequence 23 Powering-up the Switch 23 Checking for Correct Operation of LEDs Connecting a Redundant Power System Choosing the Correct Cables 24 SFP Operation 25 Approved SFP Transceivers 25 Inserting an SFP Transceiver 25 Removing an SFP Transceiver 27 23 24 3 SETTING UP FOR MANAGEMENT Setting Up Overview 30 IP Configuration 31 Preparing for Management 32 Manually Configuring IP Information 33 Connecting to the Console Port 33 Viewing Automatically Configured IP Information Using 3Com Network Supervisor 36 Connecting to the Console Port 36 Methods of Managing a Switch 39 Command Line Interface Management 39 Web Interface Management 39 SNMP Management 40 Setting Up Command Line Interface Management CLI Management via the Console Port 40 CLI Management over the Network 41 Setting Up Web Interface Management 42 Pre-requisites 42 Web Management Over the Network 42 Setting Up SNMP Management 43 Pre-requisites 43 Default Users and Passwords 43 Changing Default Passwords 44 36 40 .
4 PROBLEM SOLVING Solving Problems Indicated by LEDs 46 Solving Hardware Problems 47 Solving Communication Problems 48 Solving Software Upgrade Problems 49 A SAFETY INFORMATION Power Cord Set — Japan 51 Important Safety Information 52 L’information de Sécurité Importante 54 Wichtige Sicherheitsinformationen 56 B PIN-OUTS Null Modem Cable 59 PC-AT Serial Cable 59 RJ-45 Pin Assignments 60 C TECHNICAL SPECIFICATIONS SuperStack 3 Switch 3226 and Switch 3250 61 D OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product to Gain Service Benefits Purchase Value-Added Services 63 Troubleshoot Online 63 Access Software Downloads 64 Contact Us 64 Telephone Technical Support and Repair 64 63 INDEX REGULATORY NOTICES .
ABOUT THIS GUIDE This guide provides all the information you need to install and use the following switches in their default state. consequently.com/ . Where a procedure or description applies to both the Switch 3226 and the Switch 3250. it assumes a basic working knowledge of LANs (Local Area Networks). The guide is intended for use by network administrators who are responsible for installing and setting up network equipment. ■ ■ Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www. ■ ■ SuperStack® 3 Switch 3226 (3CR17500-91) SuperStack® 3 Switch 3250 (3CR17501-91) All procedures described in this guide apply to both models except where stated.3com. Before You Start This section contains information about the CD-ROM that accompanies your Switch. A number of other useful applications. the term Switch is used. The CD-ROM also contains the following: ■ About Your CD-ROM Online documentation for the Switch — refer to Related Documentation on page 9 for details. 3Com Network Supervisor — a powerful and easy-to-use network management platform.
you must type and “type” something. the key names are linked with a plus sign (+). Denote a new term at the place where it is defined in the text. ■ . Do not press Return or Enter when an instruction simply says “type. Example: To display port information. Click OK.8 ABOUT THIS GUIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. The word “command” means that you must enter the command exactly as shown and then press Return or Enter. Example: To change your password. Examples: From the Help menu. select Contents. or device Information that alerts you to potential personal injury Table 2 Text Conventions Convention Description Screen displays This typeface represents information as it appears on the screen. Example: Words in italics Press Ctrl+Alt+Del Italics are used to: ■ ■ Emphasize a point. and software button names. Table 1 Notice Icons Icon Notice Type Information note Caution Warning Description Information that describes important features or instructions Information that alerts you to potential loss of data or potential damage to an application. you must supply a password for <password>.” Keyboard key names If you must press two or more keys simultaneously. and then press Return or Enter. Identify menu names. enter the following command: bridge port detail The words “enter” When you see the word “enter” in this guide. menu commands. system. <syntax> The word “syntax” means that you must evaluate the syntax provided and then supply the appropriate values for the placeholders that appear in angle brackets. Commands appear in bold. use the following syntax: system password <password> Commands In this example.
It is supplied in HTML format on the CD-ROM that accompanies the Switch. ■ SuperStack 3 Switch Management Quick Reference Guide This guide contains: ■ a list of the features supported by the Switch. 2 Select the Documentation section from the contents page. you will need to access the CD-ROM contents via the root directory and copy the files from the CD-ROM to a suitable directory. including new features. ■ Release Notes These notes provide information about the current software release. and known problems. a summary of the Web interface and command line interface commands for the Switch. modifications. . ■ ■ SuperStack 3 Switch Management Interface Reference Guide This guide provides detailed information about the Web interface and command line interface that enable you to manage the Switch. such as: ■ Documentation accompanying 3Com Network Supervisor. a splash screen will be displayed automatically. This is supplied on the CD-ROM that accompanies the Switch. There are other publications you may find useful. Accessing Online Documentation To access the documentation on the CD-ROM supplied with your Switch. If the online documentation is to be accessed from a local drive or server. do the following: 1 Insert the CD-ROM into your CD-ROM drive. each Switch documentation set includes the following: ■ SuperStack 3 Switch Implementation Guide This guide contains information on the features supported by your Switch and how they can be used to optimize your network. It is supplied in PDF format on the CD-ROM that accompanies the Switch.Related Documentation 9 Related Documentation In addition to this guide. If your PC has auto-run enabled.
■ 3Com recommends that you copy the Docs/reference directory as a whole to maintain the structure of the files. They will help make our documentation more useful to you.htm file.com Please include the following information when commenting: ■ ■ ■ Document title Document part number (on the title page) Page number (if appropriate) Example: ■ ■ ■ Superstack® 3 Switch 3226 and Switch 3250 Getting Started Guide Part Number DUA1750-0AAA01 Page 21 Please note that we can only respond to comments and questions about 3Com product documentation at this e-mail address. The documentation is accessed using the contents. The PDF Implementation Guide is stored in the Docs/implementation directory of the CD-ROM.10 ABOUT THIS GUIDE ■ The HTML Reference Guide is stored in the Docs/reference directory on the CD-ROM. Questions related to technical support or sales should be directed in the first instance to your network supplier. . Please e-mail comments about this document to 3Com at: pddtechpubs_comments@3com. Documentation Comments Your suggestions are very important to us.
It covers summaries of hardware and software features and also the following topics: ■ ■ ■ ■ About the Switch Switch — Front View Detail Switch — Rear View Detail Default Settings .1 INTRODUCING THE SUPERSTACK 3 SWITCH 3226 AND SWITCH 3250 This chapter contains introductory information about the Switch 3226 and Switch 3250 and how they can be used in your network.
12 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 3226 AND SWITCH 3250 About the Switch The Switch is a 10/100 Mbps Ethernet Switch. Summary of Hardware Features Table 3 summarizes the hardware features that are supported by the Switch. When an SFP module is inserted it has priority over the 10/100/1000 port of the same number (25-26 on the Switch 3226. which consists of either: ■ ■ 24 10BASE-T/100BASE-TX ports or 48 10BASE-T/100BASE-TX ports and: ■ ■ Two 10BASE-T/100BASE-TX/1000BASE-T (10/100/1000) ports Two SFP ports The two 10/100/1000 ports are combination ports. Table 3 Hardware features Feature MAC Addresses Auto-negotiation Auto MDI/MDI-X Forwarding Modes Duplex Modes Traffic Prioritization Ethernet/Fast Ethernet Ports Ethernet/Fast Ethernet/ Gigabit Ethernet Ports RPS Support Switch ■ ■ Up to 8000 supported Up to 200 static entries Supported on all ports Supported on all ports Store and Forward Half and full duplex on all ports Supported (using the IEEE Std 802. The corresponding 10/100/1000 port is disabled when an SFP module is present.ID. 49-50 on the Switch 3250). 1998 Edition): 4 queues per port Auto-negotiating 10BASE-T / 100BASE-TX ports Auto-negotiating 10BASE-T / 100BASE-TX / 1000BASE-T ports Connects to SuperStack 3 Advanced Redundant Power System (ARPS) (3C16071B) with Type 3 Module (3C16075) 2 auto-negotiating SFP ports 19-inch rack or stand-alone mounting SFP Ports Mounting .
duplex and flow control modes are negotiated. or network telephones to these sockets. 100BASE-TX half duplex.Switch — Front View Detail 13 Switch — Front View Detail Figure 1 Switch 3226 — front view Figure 2 Switch 3250 — front view WARNING: RJ-45 Ports. They cannot be used as standard traditional telephone sockets. These ports automatically provide the appropriate connection. 100BASE-TX full duplex . The default state for 10/100 Mbps ports is auto-negotiation enabled. These are shielded RJ-45 data sockets. where the speed. 10BASE-T/ 100BASE-TX Ports The Switch has 24 or 48 auto-negotiating 10BASE-T/100BASE-TX ports configured as Auto MDI/MDI-X. Only connect RJ-45 data connectors. or to connect the unit to a traditional PBX or public telephone network. network telephony systems. 10BASE-T full duplex. Either shielded or unshielded data cables with shielded or unshielded jacks can be connected to these data sockets. you can manually set these ports to 10BASE-T half duplex. Alternatively.
The corresponding 10/100/1000 port is disabled when an SFP module is present. Auto MDI/MDI-X will also be disabled. duplex and flow control modes are negotiated. . LEDs Table 4 lists LEDs visible on the front of the Switch. see “Solving Problems Indicated by LEDs” on page 46. This offers you the flexibility of using SFP transceivers to provide connectivity between the Switch and a 1000 Mbps core network or to create a high capacity aggregated link between two workgroups. Auto MDI/MDI-X will also be disabled. 100BASE-TX half duplex. When an SFP module is inserted it has priority over the 10/100/1000 port of the same number (25-26 on the Switch 3226. 100BASE-TX full duplex or 1000BASE-T full duplex and manually enable or disable flow control. If you disable auto-negotiation. 49-50 on the Switch 3250). 49-50 on the Switch 3250). As the speed and duplex modes are fixed by the media type. Alternatively. For information on using the LEDs for problem solving. only the flow control is negotiated with the link partner. The default state for 10/100/1000 Mbps ports is auto-negotiation enabled. SFP Ports The two SFP (Small Form Factor Pluggable) ports support fiber Gigabit Ethernet short-wave (SX) and long-wave (LX) SFP Transceivers in any combination. and how to read their status according to color. The maximum segment length is 100 m (328 ft) over Category 5 twisted pair cable. you can manually set these ports to 10BASE-T half duplex. where the speed. The corresponding 10/100/1000 port is disabled when an SFP module is present. When an SFP module is inserted it has priority over the 10/100/1000 port of the same number (25-26 on the Switch 3226. The only state for these ports is auto-negotiation enabled. These ports automatically provide the appropriate connection. If you disable auto-negotiation. 10BASE-T full duplex. The maximum segment length is 100 m (328 ft) over Category 5 twisted pair cable.14 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 3226 AND SWITCH 3250 and manually enable or disable flow control. 10BASE-T/ 100BASE-TX/ 1000BASE-T Ports The Switch has two auto-negotiating 10BASE-T/100BASE-TX/100BASE-T ports configured as Auto MDI/MDI-X.
no parity and 1 stop bit. Yellow Off The Switch is reporting a fault. 8 data bits. but the port is disabled or the port has Green flashing failed its loopback test. but the port is disabled or the port has Green flashing failed its loopback test. The corresponding 10/100/1000 Mbps port is disabled. Yellow to A link is present. The console port uses a standard null modem cable and is set to auto-baud. Combo Port Status LEDs Green Yellow Green Flashing There is 1000 Mbps activity on the port. “Problem Solving”) The Switch is not receiving power or there is a fault with the Power Supply Unit. Console Port (Switch 3226) The console port allows you to connect a terminal and perform remote or local out-of-band management. Off Module Active LEDs Green Off The SFP Module is present and has a link. Yellow flashing There is 10 Mbps activity on the port. No SFP Module has been inserted. A 10 Mbps link is present. Yellow to A link is present. . No link is present.Switch — Front View Detail 15 Table 4 LED behavior LED Color Green Yellow Indicates A 100 Mbps link is present. No link is present. The corresponding 10/100/1000 port can be used. Green flashing The Switch is starting up or the Switch software is being upgraded. Port Status LEDs Green flashing There is 100 Mbps activity on the port. Yellow Flashing There is 10/100 Mbps activity on the port. Off Power / Self Test LED Green The Switch is powered-up and operating normally. A 1000 Mbps link is present. (see Chapter 4. A 10/100 Mbps link is present.
1. The console port allows you to connect a terminal and perform remote or local out-of-band management. The console port uses a standard null modem cable and is set to auto-baud.N Console Port Redundant Power System Socket Power Socket Power Socket The Switch automatically adjusts its power setting to any supply voltage in the range 100-240 VAC. no parity and 1 stop bit. you can use this socket to connect the Switch to a SuperStack 3 Advanced Redundant Power System. See “Connecting a Redundant Power System” on page 24. 8 data bits. Redundant Power System Socket Console Port (Switch 3250) .16 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 3226 AND SWITCH 3250 Switch — Rear View Detail Figure 3 Switch 3226 — rear view Power Socket Redundant Power System Socket Figure 4 Switch 3250 — rear view Console 19200. To protect against internal power supply failure.8.
Default Settings 17 Default Settings Table 5 shows the default settings for the Switch: Table 5 Default Settings Feature IP Configuration Port Status Port Speed Duplex Mode Flow Control Switch Automatic by DHCP client Enabled All ports are auto-negotiated All ports are auto-negotiated ■ ■ ■ Disabled in half duplex 10/100 ports Auto-negotiated in full duplex 10/100 ports Disabled for 10/100/1000 ports Broadcast Storm Control Virtual LANs (VLANs) Enabled All ports belong to the untagged Default VLAN (VLAN 1) with IEEE Std 802. Disabled per port If you initialize a Switch unit by selecting System > Control > Initialize in the Web interface or by entering system control initialize in the Command Line Interface. All ports set to “best effort” for all other traffic. the following settings are retained to allow you to connect to and manage the Switch: ■ ■ ■ IP Address Subnet Mask Default Gateway .1Q-1998 learning operational Disabled per port IGMP Filtering enabled Enabled on 10/100 ports Disabled on 10/100/1000 ports Link Aggregation Control Protocol (LACP) Multicast Filtering Spanning Tree Fast Start Traffic Prioritization Port Security Rapid Spanning Tree Protocol Enabled ■ ■ All ports prioritize NBX VoIP traffic (LAN and IP).
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 3226 AND SWITCH 3250
INSTALLING THE SWITCH
This chapter contains the information you need to install and set up the Switch. It covers the following topics:
■ ■ ■ ■ ■
Package Contents Choosing a Suitable Site Rack-mounting Placing Units On Top of Each Other The Power-up Sequence
WARNING: Safety Information. Before installing or removing any components from the Switch or carrying out any maintenance procedures, you must read the safety information provided in Appendix A of this guide. AVERTISSEMENT: Consignes de sécurité. Avant d'installer ou d'enlever tout composant du Switch ou d'entamer une procédure de maintenance, lisez les informations relatives à la sécurité qui se trouvent dans l'Appendice A (Appendix A) de ce guide. VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus dem Switch entfernen oder dem Switch hinzufuegen oder Instandhaltungsarbeiten verrichten, lesen Sie die Sicherheitsanweisungen, die in Anhang A (Appendix A) in diesem Handbuch aufgefuehrt sind.
CHAPTER 2: INSTALLING THE SWITCH
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Switch unit CD-ROM Getting Started Guide (this guide) Management Quick Reference Guide Release Notes Unit Information Labels Warranty Information Power Cord 2 x Mounting brackets 4 x Screws 4 x Rubber feet
Choosing a Suitable Site
The Switch is suited for use on a desktop, either free standing or mounted in a standard 19-inch equipment rack. Alternatively, the Switch can be mounted in a wiring closet or equipment room, as an aggregator for other Hubs and Switches. A rack-mounting kit containing two mounting brackets is supplied with the Switch. CAUTION: Ensure that the ventilation holes are not obstructed. When deciding where to position the Switch, ensure that: ■ Cabling is located away from:
sources of electrical noise such as radios, transmitters and broadband amplifiers. power lines and fluorescent lighting fixtures
■ ■ ■
The Switch is accessible and cables can be connected easily. Water or moisture cannot enter the case of the Switch. Air flow is not restricted around the Switch or through the vents in the side of the Switch. 3Com recommends that you provide a minimum of 25mm (1in.) clearance. Air temperature around the Switch does not exceed 40 °C (104 °F).
If the Switch is installed in a 19-inch rack or closed assembly its local air temperature may be greater than room ambient temperature.
. Remove all self adhesive pads from the underside of the Switch if they have been fitted. with the front facing towards you. To rack-mount your Switch: 1 Place the Switch the right way up on a hard flat surface.Rack-mounting 21 ■ ■ ■ The air is as free from dust as possible. The unit is installed in a clean. 2 Locate a mounting bracket over the mounting holes on one side of the Switch. as shown in Figure 5. ■ ■ Rack-mounting The Switch is 1U high and will fit in most standard 19-inch racks. The AC supply used by the Switch is separate to that used by units that generate high levels of AC noise. air conditioned environment. The Switch is situated away from sources of conductive (electrical) dust. for example laser printers. CAUTION: Disconnect all cables from the Switch before continuing. No more than eight Switch units are placed on top of one another. if the units are free-standing. for example air conditioning units and laser printers.
The unit information label shows the following: ■ ■ ■ ■ The 3Com product name of the Switch The 3Com 3C number of the Switch The unique MAC address (Ethernet address) of the Switch The serial number of the Switch You may need this information for fault reporting purposes. . Ensure that ventilation holes are not obstructed. 7 Finally place a unit information label on the unit in an easily accessible position.22 CHAPTER 2: INSTALLING THE SWITCH Figure 5 Fitting a bracket for rack-mounting 3 Insert the two screws and tighten with a suitable screwdriver. You must use the screws supplied with the mounting brackets. 6 Connect network cabling. 4 Repeat steps 2 and 3 for the other side of the Switch. 5 Insert the Switch into the 19-inch rack and secure with suitable screws (not provided). Damage caused to the unit by using incorrect screws invalidates your warranty.
you must use the self-adhesive rubber pads supplied. which takes approximately 60 seconds. the Power / Self Test LED lights green. the smaller units must be positioned at the top. 3 The Power / Self Test LED will flash green for approximately 60 seconds. check the Power and Self Test LEDs to make sure that your Switch is operating correctly. Table 6 shows possible colors for the LED. 2 Plug the other end of the power cord into your power outlet. Checking for Correct Operation of LEDs During the Power On Self Test. up to eight units can be placed one on top of the other. If you are mixing a variety of 3Com Switch and Hub units. The Switch powers-up and runs through its Power On Self Test (POST). Table 6 Color Green Green flashing Yellow Off Power / Self Test LED colors State The Switch is powered-up and operating normally. If you are placing Switch units one on top of the other. see “Solving Problems Indicated by LEDs” on page 46. “Problem Solving”). The Switch is starting up or the Switch software is being upgraded. If there is evidence of a problem. The Switch is reporting a fault (see Chapter 4. . all ports on the Switch are disabled. The Power-up Sequence Powering-up the Switch The following sections describe how to get your Switch powered-up and ready for operation. 4 When the unit is ready. Apply the pads to the underside of each Switch. 1 Plug the power cord into the power socket at the rear of the Switch. sticking one in the marked area at each corner. The Switch is not receiving power or there is a fault with the Power Supply Unit.Placing Units On Top of Each Other 23 Placing Units On Top of Each Other If the Switch units are free-standing. Use the following sequence of steps to power-up the Switch. When the POST has completed.
. Connecting a Redundant Power System You can connect a SuperStack 3 Advanced Redundant Power System to the Switch. If you want to make a connection to another MDIX port. CAUTION: The Switch can only use a SuperStack Advanced Redundant Power System output. Many ports on workstations and servers are configured as MDI (straight-through). the only method of connecting or disconnecting mains power is by connecting or disconnecting the power cord. Therefore you can make a connection to a port with a straight-through (MDI) or a cross-over cable (MDIX). the only method of connecting or disconnecting mains power is by connecting or disconnecting the power cord. all the Switch ports are configured as MDIX (cross-over). that is they have a cross-over capability. The port can automatically detect whether it needs to operate in MDI or MDIX mode. If auto-negotiation is disabled. is designed to maintain the power to your Switch if a power supply failure occurs. you need to use a standard straight-through cable. read the Safety Information section in the Type 3 Power Module User Guide. See Table 7. CAUTION: The Switch has no ON/OFF switch.24 CHAPTER 2: INSTALLING THE SWITCH CAUTION The Switch has no ON/OFF switch. the unit requires one Type 3 Power Module (part number 3C16075). the unit requires two Type 3 Power Modules combined using a Type 3 Y-Cable (part number 3C16077). The Auto-MDIX feature only operates when auto-negotiation is enabled. For normal redundancy. This unit. Choosing the Correct Cables All of the ports on the Switch are Auto-MDIX. If you want to make a connection to an MDI port. which is also known as an RPS. WARNING: If you are connecting the Switch to a Type 3 Power Module. you need a cross-over cable. 3Com recommends that you use Category 5 twisted pair cable — the maximum segment length for this type of cable is 100 m (328 ft). For full redundancy.
the cable’s Electrostatic Discharge (ESD) may damage the Switch’s port. enter this URL into your internet browser: http://www.SFP Operation 25 Table 7 Cables required to connect the Switch to other devices if auto-negotiation is disabled Cross-over Cable Switch to Switch (MDIX to MDIX) Switch to Hub (MDIX to MDIX) Switch to PC (NIC) (MDIX to MDI) Straight-through Cable ✓ ✓ ✕ ✕ ✕ ✓ CAUTION: If you want to install the Switch using a Category 5E or Category 6 cable. You can remove them from and insert them into any SFP port without having to power down the Switch. Approved SFP Transceivers The following list of approved SFP transceivers is correct at the time of publication. The RJ-45 connector is now a grounded port. for example. SFP Operation The following section describes the use of SFP transceivers in your Switch.com Inserting an SFP Transceiver To be recognized as valid. and the other end to a female RJ-45 connector located. SFP transceivers are hot-insertable and hot-swappable. If you do not. ■ ■ 3CSFP91 SFP (SX) 3CSFP92 SFP (LX) To access the latest list of approved SFP transceivers for the Switch on the 3Com Corporation World Wide Web site. the SFP transceiver must have the following characteristics: . on a Switch rack or patch panel. 3Com recommends that you briefly connect the cable to a grounded port before connecting network equipment.3com. You can create a grounded port by connecting all wires at one end of a UTP cable to an earth ground point.
If the transceiver does not click when you insert it. remove it. turn it over. 3 Remove the plastic protective cover if fitted. Use of non-3Com SFPs is not recommended. ■ 1000BASE-LX SFP transceiver Use this transceiver to connect the Switch directly to a single-mode fiber-optic cable or to multimode fiber using a conditioned launch cable. 2 Gently slide the transceiver into the SFP port until it clicks into place. If the SFP transceiver is invalid it will not be recognized by the Switch. it will not operate within the Switch. 4 Connect the fiber cable.26 CHAPTER 2: INSTALLING THE SWITCH ■ 1000BASE-SX or 1000BASE-LX media type: ■ 1000BASE-SX SFP transceiver Use this transceiver to connect the Switch directly to a multimode fiber-optic cable. . Ensure the wire release lever is closed (in the upright position). ■ Fiber LC connector If the SFP transceiver is faulty. See “Solving Hardware Problems” on page 47. as shown in Figure 6. Use the following sequence of steps to activate the SFP ports: 1 Hold the transceiver so that the fiber connector is toward you and the product label is visible. and reinsert it. CAUTION: SFP transceivers are keyed and can be properly inserted only one way.
Refer to “LEDs” on page 14 for more information. The above procedure will release a 3Com SFP transceiver. the transceiver will then easily slide out.SFP Operation 27 Figure 6 Inserting a SFP Transceiver 5 The transceiver connects to the network using a duplex SC connector. Attach a male duplex SC connector on the network cable into the duplex SC connector on the transceiver. To release a transceiver from another manufacturer see the documentation supplied with your SFP transceiver. 7 Check the Module Active LEDs on the front of the Switch to ensure that it is operating correctly. Removing an SFP Transceiver If you wish to remove a 3Com transceiver (it is not necessary to power-down your Switch): 1 Disconnect the cable from the transceiver. . 6 Connect the other end of the cable to a device fitted with an appropriate Gigabit Ethernet connection. 3 Pull the wire release lever toward you to release the catch mechanism. 2 Move the wire release lever downwards until it is pointing toward you.
28 CHAPTER 2: INSTALLING THE SWITCH .
Managing the Switch can help you to improve the efficiency of the Switch and therefore the overall performance of your network. that is. to make full use of the features offered by the Switch. you can install it and it will work straight away (plug-and-play).3 SETTING UP FOR MANAGEMENT Your Switch can operate in its default state. and to change and monitor the way it works. However. you have to access the management software that resides on the Switch. This chapter explains the initial set up of the Switch and the different methods of accessing the management software to manage a Switch. It covers the following topics: ■ ■ ■ ■ ■ ■ ■ ■ Setting Up Overview Manually Configuring IP Information Viewing Automatically Configured IP Information Methods of Managing a Switch Setting Up Command Line Interface Management Setting Up Web Interface Management Setting Up SNMP Management Default Users and Passwords . This is known as managing the Switch.
See page 33 Connect to the console port and use the Command Line Interface. See page 31 Yes Do you want to manually configure the IP information? No Initial IP Information Setup How do you want to connect to the Switch? How do you want to view the automatically configured IP information? Connect to a front network port and use the Web Interface or Command Line Interface. See page 36 Connect to the console port and use the Command Line Interface. See page 36 How do you want to manage your Switch? See page 39 Feature Management Command Line Interface SNMP See page 43 Web Interface Connect via the console port. See page 33 Use 3Com Network Supervisor (3NS). See page 42 . The whole setup process is summarized in Figure 7.30 CHAPTER 3: SETTING UP FOR MANAGEMENT Setting Up Overview This section gives an overview of what you need to do to get your Switch set up and ready for management when it is in its default state. See page 40 Connect over the network via Telnet. In brief. See page 41 Connect over the network. IP Information is automatically configured. Detailed procedural steps are contained in the sections that follow. you need to: ■ Configure IP information manually for your Switch or view the automatically configured IP information Prepare for your chosen method of management ■ Figure 7 Initial Switch Setup and Management Flow diagram Plug and Play Setup Power Up the Switch.
work through the “Manually Configuring IP Information” section on page 33. IP Configuration You can use one of the following methods to allocate IP information to your Switch (essential if you wish to manage your Switch across the network). you must change all default passwords as soon as possible.) For most installations.Setting Up Overview 31 CAUTION: To protect your Switch from unauthorized access. or your DHCP server does not allow you to allocate static IP addresses. This makes management simpler and more reliable as it is not dependent on a DHCP server. You should use the Manual IP configuration method if: ■ ■ ■ you do not have a DHCP server on your network. It tries to obtain an IP address from a DHCP server on the network. If you wish to manually enter IP information for your Switch. and eliminates the risk of the IP address changing. When using automatic IP configuration it is useful if the Switch is issued the same IP address on each occasion. Automatic IP Configuration By default the Switch tries to configure itself with IP information without requesting user intervention. Manual IP Configuration You can choose to configure the IP information yourself. For more information on default users and changing default passwords. see “Default Users and Passwords” on page 43. (Static IP addresses are necessary to ensure that the Switch is always allocated the same IP information. Most DHCP servers . It may take up to 5 minutes for your Switch to obtain an IP address after it has been powered up. otherwise you will not know what the IP address is and it will be difficult to manage. 3Com recommends that you configure the Switch IP information manually. even if you do not intend to actively manage your Switch. The Switch remembers the information that you enter until you change it again or set the configuration method to Automatic. or you want to remove the risk of the IP address ever changing.
If the Switch is re-deployed onto a different subnet. Work through the “Viewing Automatically Configured IP Information” section on page 36. Preparing for Management Once your Switch’s initial set up is complete you can set up your chosen management method as described in “Methods of Managing a Switch” on page 39. please refer to the Implementation Guide on the CD-ROM that accompanies your Switch or on the 3Com Web site. you need to discover the automatically allocated IP information before you can begin management.32 CHAPTER 3: SETTING UP FOR MANAGEMENT allow fixed IP addresses to be configured so that you know what IP address will be allocated to the Switch. For detailed information about the specific web interface operations and command line interface commands and problem solving. For a detailed description of how automatic IP configuration operates. or flexibility is needed. it will automatically reconfigure itself with an appropriate IP address. You should use the automatic IP configuration method if: ■ ■ your network uses DHCP to allocate IP information. If you use the automatic IP configuration method. refer to the “Switch Management Interface Reference Guide” on the CD-ROM that is supplied with the Switch or on the 3Com Web site. instead of you having to manually reconfigure the Switch. Refer to the documentation that accompanies your DHCP server. .
or You can find pin-out diagrams for both cables in Appendix B on page 59. Documentation supplied with the terminal emulation software. connected to a network. ■ You need to have the following so that you can manually set up the Switch with IP information: ■ IP address subnet mask default gateway ■ ■ .Manually Configuring IP Information 33 Manually Configuring IP Information You can manually configure the Switch IP information in the following way: ■ Connecting to the console port — Connect a workstation using a console cable to the console port of the Switch. A suitable cable: ■ ■ ■ A standard null modem cable — if you are connecting directly to the console port. This software allows you to communicate with the Switch via the console port directly. that is. Pre-requisites ■ A workstation with terminal emulation software installed. You can then manually enter IP information using the command line interface (CLI). before you connect the Switch to a network. such as Microsoft Hyperterminal. You can do this whilst the Switch is offline. rather than a remote one via a modem). that is. Connecting to the Console Port To set up your Switch manually you can make a connection to the console port (this example describes a local connection to the console port. or whilst the Switch is online.
c Connect the other end of the cable to one of the serial ports (also known as a COM port) on your workstation.34 CHAPTER 3: SETTING UP FOR MANAGEMENT Connecting the Workstation to the Switch 1 Connect the workstation to the console port using a standard null modem cable as shown in Figure 8. 1 The command line interface login sequence begins as soon as the Switch detects a connection to its console port. . Setting Up the Switch with IP Information You are now ready to manually set up the Switch with IP information using the command line interface. 2 Open your terminal emulation software and configure the COM port settings to which you have connected the cable. If the login prompt does not begin immediately. press Return a few times until it starts. The settings should be set to match the default settings for the Switch.200 baud 8 data bits no parity 1 stop bit no hardware flow control Refer to the documentation that accompanies the terminal emulation software for more information. which are: ■ ■ ■ ■ ■ 19. Figure 8 Connecting a workstation to the Switch via the console port Workstation (with terminal emulation software installed) Switch Standard Null Modem Cable Console Port Connection To connect the cable: a Attach the female connector on the cable to the male connector on the console port of the Switch. b Tighten the retaining screws on the cable to prevent it from being loosened.
Administer traffic management Type ? for help.Logout of the Command Line Interface physicalInterface . . the top-level menu of the command line interface is displayed as shown in the example in Figure 9. The screen prompts you to enter IP information. At the Enter configuration method prompt enter manual. ------------------------------------.Administer security system . The screen displays a summary of the information entered.Manually Configuring IP Information 35 If you have not logged onto the Switch before.Administer protocols security . subnet mask.Administer bridge-wide parameters feature . If using the gettingStarted command you will then be prompted to enter system information. and then given the option to carry out advanced configuration. or ■ enter the gettingStarted command. See “Methods of Managing a Switch” on page 39.Administer physical interfaces protocol . The initial set up of your Switch is now complete and the Switch is ready for you to set up your chosen management method.Basic device configuration logout . Figure 9 Example top-level command line interface menu Menu options: -----------3Com SuperStack 3 Switch 3226----------------------bridge . 3Com recommends that you change your password from its default blank setting. 4 Enter the IP address. At the Enter configuration method prompt enter manual. and gateway IP address for the Switch. 2 At the login and password prompts. The screen prompts you to enter IP information. change passwords.Administer system features gettingStarted .Administer system-level functions trafficManagement . you will be prompted to enter a new password.(1)-----------------------------------Select menu option: 3 At the Select menu option prompt you can either: ■ enter the protocol ip basicConfig command. enter admin as your user name and enter your password at the password prompt (or just press Return if you have not yet set a password). If you have logged on correctly.
(This example describes a local connection to the console port. 3 Launch 3Com Network Supervisor and run the Auto-discovery wizard. Most DHCP servers allow static IP addresses to be configured so that you know what IP address the Switch will be given. This software allows you to communicate with the Switch via the console port directly. Connecting to the Console Port Alternatively.) Pre-requisites ■ A workstation with terminal emulation software installed. or through a modem. Viewing Automatically Configured IP Information If you allow the Switch to automatically configure its own IP information you need to discover and view the IP information before you can begin to manage the Switch. 3Com Network Supervisor will auto-discover the new Switch and display the IP information that has been automatically allocated to the Switch. You can discover the IP information in two ways: ■ Using 3Com Network Supervisor — This application will auto-discover the Switch and display the automatically allocated IP information assigned to the Switch. You can then view the IP information automatically assigned to the Switch using the command line interface (CLI). such as Microsoft Hyperterminal. ■ Using 3Com Network Supervisor You can use the 3Com Network Supervisor application provided on the CD-ROM that accompanies your Switch to discover the automatically allocated IP information. 1 Connect your Switch to the network. Connecting to the Console Port — Connect a workstation using a console cable to the console port of the Switch. . you can disconnect the serial cable and close the terminal emulator software. you can view the automatically configured IP information via the command line interface (CLI) through a connection to the console port. Refer to the documentation that accompanies your DHCP server. 2 Power-up the Switch and wait for two minutes. rather than a remote one via a modem.36 CHAPTER 3: SETTING UP FOR MANAGEMENT If you do not intend to use the command line interface via the console port to manage the Switch.
Connecting the Workstation to the Switch 1 Connect the workstation to the console port using a standard null modem cable as shown in Figure 10. b Tighten the retaining screws on the cable to prevent it from being loosened. The settings should be set to match the default settings for the Switch.200 baud 8 data bits no parity 1 stop bit no hardware flow control Refer to the documentation that accompanies the terminal emulation software for more information. or You can find pin-out diagrams for the cable in Appendix B on page 59. which are: ■ ■ ■ ■ ■ 19. 2 Open your terminal emulation software and configure the COM port settings to which you have connected the cable. A suitable cable: ■ A standard null modem cable — if you are connecting directly to the console port. .Viewing Automatically Configured IP Information 37 ■ ■ Documentation supplied with the terminal emulation software. ■ A Category 5 twisted pair Ethernet cable with RJ-45 connectors to connect your Switch to the network. c Connect the other end of the cable to one of the serial ports (also known as a COM port) on your workstation. Figure 10 Connecting a workstation to the Switch via the console port Workstation (with terminal emulation software installed) Switch Standard Null Modem Cable Console Port Connection To connect the cable: a Attach the female connector on the cable to the male connector on the console port of the Switch.
Administer system-level functions trafficManagement . 1 Connect your Switch to the network using an Ethernet cable. 2 The command line interface login sequence begins as soon as the Switch detects a connection to its console port. As soon as a network connection is made the Switch begins the automatic IP configuration process. the top-level menu of the command line interface is displayed as shown in the example in Figure 11. ------------------------------------.Basic device configuration logout .Administer bridge-wide parameters feature . A summary of the automatically allocated IP information is displayed.Administer traffic management Type ? for help. The automatic IP configuration process usually completes within one minute.Logout of the Command Line Interface physicalInterface .Administer physical interfaces protocol . If you have logged on correctly.Administer protocols security . Figure 11 Example top-level command line interface menu Menu options: -----------3Com SuperStack 3 Switch 3226----------------------bridge .Administer system features gettingStarted . press Return a few times until it starts.Administer security system . . The initial set up of your Switch is now complete and the Switch is ready for you to set up your chosen management method.38 CHAPTER 3: SETTING UP FOR MANAGEMENT Viewing IP Information via the Console Port You are now ready to view the automatically allocated IP information using the command line interface. See “Methods of Managing a Switch” on page 39. enter admin as your user name and enter your password at the password prompt (or just press Return if you have not yet set a password).(1)-----------------------------------Select menu option: 4 At the Select menu option prompt enter the protocol ip interface summary command. If the login prompt does not begin immediately. 3 At the login and password prompts. Make a note of the Network IP Address.
you can logout. or remotely over the network (see Figure 13). Methods of Managing a Switch Once you have completed the initial set up of your Switch. you can decide how you wish to manage the Switch. Figure 12 CLI management via the console port Workstation (with terminal emulation software installed) Switch Standard Null Modem Cable Console Port Connection Figure 13 CLI management over the network Refer to “Setting Up Command Line Interface Management” on page 40.Methods of Managing a Switch 39 If you do not intend to use the command line interface via the console port to manage the Switch. Web Interface Management Each Switch has an internal set of web pages that allow you to manage the Switch using a Web browser remotely over an IP network (see Figure 14). . either locally via a console port connection (see Figure 12). You can use one of the following methods: ■ ■ ■ Command line interface management Web interface management SNMP management Command Line Interface Management Each Switch has a command line interface (CLI) that allows you to manage the Switch from a workstation. disconnect the serial cable and close the terminal emulator software.
. To manage a Switch using the command line interface via the local console port connection: 1 Ensure you have connected your workstation to the console port correctly as described in “Connecting to the Console Port” on page 33. 2 Your Switch is now ready to continue being managed and/or configured through the CLI via its console port. Setting Up Command Line Interface Management CLI Management via the Console Port This section describes how you can set up command line interface management using a local console port connection or over the network.40 CHAPTER 3: SETTING UP FOR MANAGEMENT Figure 14 Web interface management over the network Refer to “Setting Up Web Interface Management” on page 42. SNMP Management You can manage a Switch using any network management workstation running the Simple Network Management Protocol (SNMP) as shown in Figure 15. For example. you can use the 3Com Network Supervisor software that is provided on the CD-ROM that accompanies your Switch. Figure 15 SNMP management over the network Refer to “Setting Up SNMP Management” on page 43.
xxx is the IP address of the Switch) If opening a Telnet session via third party software you will need to enter the IP address in the format suitable for that software. If the login prompt does not display immediately. 3 Check you can communicate with the Switch by entering a ping command at the DOS prompt in the following format: ping xxx. If you can browse.xxx (where xxx.xxx. 6 If you have logged on correctly.xxx is the IP address of the Switch) If you get an error message. . 5 At the login and password prompts. the IP protocol is installed.xxx. 2 Check that you have the IP protocol correctly installed on your management workstation.xxx. the top-level menu of the command line interface for the Switch you wish to manage is displayed as shown in Figure 9 on page 35. press Return a few times until it starts.xxx.xxx. 4 To open a Telnet session via the DOS prompt.xxx.Setting Up Command Line Interface Management 41 CLI Management over the Network To manage a Switch using the command line interface over a network using Telnet: 1 Ensure you have already set up the Switch with IP information as described in “Setting Up Overview” on page 30. enter the IP address of the Switch that you wish to manage in the following format: telnet xxx.xxx.xxx.xxx (where xxx. enter admin as your user name and enter your password at the password prompt (or just press Return if you have not yet set a password). You can check this by trying to browse the World Wide Web. check that your IP information has been entered correctly and the Switch is powered up.
. in the following format: http://xxx.xxx. for example.xxx is the IP address of the Switch) 4 At the login and password prompts. To manage your Switch using an SNMP network management application. all ports on the Switch are in VLAN 1.xxx. Pre-requisites ■ Documentation supplied with the SNMP network management application software. you need to specify SNMP community strings for the users defined on the Switch. Setting Up SNMP Management Any network management application running the Simple Network Management Protocol (SNMP) can manage a Switch if: ■ The correct Management Information Bases (MIBs) are installed on the management workstation. The Switch has two default user names. Default Users and Passwords If you intend to manage the Switch using the web interface or the command line interface. The management workstation is connected to the Switch using a port in VLAN 1 (the Default VLAN). You can do this using the Web management interface — refer to the command line interface section of the “Switch Management Interface Reference Guide” for more information.xxx. or to change the default passwords.xxx. and each user name has a different password and level of access. 5 Click on the Device View button to display the web management options. If you use 3Com Network Supervisor it automatically loads the correct MIBs and necessary files onto your workstation. enter admin as your user name and enter your password at the password prompt (or just press Return if you have not yet set a password).Setting Up SNMP Management 43 3 Open your web browser and enter the IP address of the Switch that you wish to manage in the URL locator. By default. you need to log in with a valid user name and password.xxx (where xxx. These default users are listed in Table 9. ■ You can use the 3Com Network Supervisor application that is provided on the CD-ROM that accompanies your Switch to provide SNMP management for your Switch.
or The Security > Device > User > Modify operation on the web interface.44 CHAPTER 3: SETTING UP FOR MANAGEMENT CAUTION: To protect your Switch from unauthorized access. you must change the two default passwords as soon as possible. but cannot change any manageable parameters security — the user can access and change all manageable parameters Use the admin default user name (no password) to login and carry out initial Switch setup. For more information about default users and passwords. even if you do not intend to actively manage your Switch Table 9 Default Users User Name monitor admin Default Password Access Level monitor (no password) monitor — the user can view all manageable parameters. Changing Default Passwords You can change the default passwords using either: ■ ■ The gettingStarted command on the CLI. refer to the “Switch Management Interface Reference Guide” on the Switch CD-ROM. .
it may be included in the Support section of the Switch Management Interface Reference Guide on the CD-ROM that accompanies your Switch.4 PROBLEM SOLVING This chapter helps you to diagnose and solve problems you may have with the operation of your Switch. see Appendix D. The topics covered are: ■ ■ ■ ■ Solving Problems Indicated by LEDs Solving Hardware Problems Solving Communication Problems Solving Software Upgrade Problems If you experience a problem that is not listed here. For Technical Support information. . There is also an explanation of IP addressing.
If a port fails the Switch passes its Power On Self Test and continues to operate normally. the Power / Self Test LED lights yellow for about ten seconds after which it starts flashing green. refer to the list of suggested solutions below. the Power / Self Test LED remains yellow This indicates one of the following: ■ A port has failed and has been automatically disabled. An internal fan has malfunctioned. power off the unit and check the air vents for obstructions. The internal PSU has failed and power is being supplied by and external Redundant Power Supply (RPS). . On powering-up. If a fan has stopped spinning. ■ ■ On Powering up. This could be due to loop back failure. You can verify this by checking that the Port Status LED is flashing Green/Yellow.46 CHAPTER 4: PROBLEM SOLVING Solving Problems Indicated by LEDs If the LEDs on the Switch indicate a problem. Check the power cord by: ■ ■ testing it in another device connecting a working power cord to the ‘problem’ device Then contact your supplier for advice. The Switch passes its Power On Self Test and continues to operate normally. If the connection is secure and there is still no power. you may have a faulty power cord or an internal fault. A Port Status LED is flashing green/yellow The port has failed and has been automatically disabled. the Power / Self Test LED lights yellow for about ten seconds after which it starts flashing green. The Power / Self Test LED does not light Check that the power cable is firmly connected to the Switch and to the supply outlet. On Powering up. Although the Switch has a fault it will continue to operate normally. This is normal and does not indicate any of the above conditions. even if one or more ports are disabled.
A fan failure warning message is received Your Switch has a fan monitoring system that will generate fan failure warning messages. The devices at both ends of the link are powered-up. Fan failure could potentially reduce the lifetime of the Switch. Auto-negotiation settings are the same at both ends. ■ ■ Solving Hardware Problems In the rare event of your Switch unit experiencing a hardware failure.Solving Hardware Problems 47 A link is connected and yet the Status LED for the port does not light Check that: ■ The Switch and the device at the other end of the link (or cable) are connected securely. refer to the list of suggested solutions below. 100BASE-TX or 1000BASE-T where auto-negotiation is disabled and incorrect cables are being used (cross-over or straight). The quality of cable is satisfactory. If one fan has failed in the Switch. Fibers are broken. Auto-negotiation problems will occur with fiber if: ■ ■ ■ ■ The Receiver (RX) and Transceiver (TX) cable connectors are swapped. an RMON trap is generated and sent to the management workstation. Auto-negotiation problems will occur with 10BASE-T. Auto-negotiation differs at either end (a link appears at the ‘fixed’ end and not at the auto-negotiation end). a warning message will be generated in the following way: ■ RMON Trap — If configured. . refer to “Chapter 7: Status Monitoring and Statistics” in the Switch Implementation Guide supplied in PDF format on the CD-ROM that accompanies the Switch. For further information about RMON. The monitoring system polls the fan status at periodic intervals while the unit is powered up.
100’ in the example) identifies the network on which the device resides The second part (‘. ■ The following is a brief overview of IP addressing. ensure that the default gateway IP address within the Switch is the same as the IP address of the router. a warning message will generate a RMON Trap. remove and reconnect the AC mains supply. The Switch’s IP address has been entered correctly in your network management application (such as 3Com Network Supervisor). If a fan failure warning message is generated: 1 Power off the unit.255. return the unit. and how to obtain a registered IP address. 2 Check that the air vents are not obstructed. 3 Power cycle the unit. ensure that: ■ ■ The Switch IP address has been configured as described in Chapter 3. If the Switch is separated from your management application by a router.255. An example IP address is 192. each device on your network (for example a Switch or Hub) must have a unique IP address. Solving Communication Problems If you experience communication problems with the Switch.48 CHAPTER 4: PROBLEM SOLVING If more than one fan has failed in the Switch. The IP address is split into two parts: ■ The first part (‘126.96.36.199. 4 If another fan failure warning message is generated via the RMON trap. IP Addressing To be managed correctly.0. IP addresses have the format n.n. .8’ in the example) identifies the device within the network ■ The natural subnet mask for this example is 255. To do this.168.n where n is a decimal number between 0 and 255.n.
that is.Solving Software Upgrade Problems 49 If your network has a connection to the external IP network. you may be using an identical address to someone else and your network will not operate correctly. 3Com suggests you use addresses in the range 192.0. you do not access the Internet.0. How do you obtain a registered IP Address? The IP registration system ensures that every IP address used is unique. These suggested IP addresses are part of a group of IP addresses that have been set aside specially for use ‘in house’ only. Solving Software Upgrade Problems You can upgrade the management software of the Switch by using the System > Control > Software Upgrade operation in the Web Interface.0 to 192.iana. The Internet Assigned Numbers Authority is the organization responsible for supplying registered IP addresses. if you do not have a registered IP address.org/ If your IP network is internal to your organization only.168.255. you may use any arbitrary IP address as long as it is not being used by another device on your network. For details on these options. The following contact information is correct at time of publication: World Wide Web site: http://www.255. you access the Internet. that is. or the system control softwareUpgrade command in the command line interface. . If you have problems with your software upgrade. refer to the Management Interface Reference Guide supplied in HTML format on the CD-ROM that accompanies your Switch.168. you must apply for a registered IP address. refer to the Problem Solving section in the Management Interface Reference Guide.255 with a subnet mask of 255.255.
50 CHAPTER 4: PROBLEM SOLVING .
Nous vous demandons de lire attentivement les consignes suivantes de sécurité avant d’installer ou de retirer l’appareil. You must read the following safety information carefully before you install or remove the unit. Alle Anweisungen sind sorgfältig zu befolgen. die Sie zu Ihrer eigenen Sicherheit befolgen müssen. Vous devez respecter attentivement toutes les consignes. Power Cord Set — Japan . Sie müssen die folgenden Sicherheitsinformationen’ sorgfältig durchlesen. bevor Sie das Gerät installieren oder ausbauen. VORSICHT: Warnhinweise enthalten Anweisungen. WARNING: Warnings contain directions that you must follow for your personal safety.A SAFETY INFORMATION You must read the following safety information before carrying out any installation or removal of components. AVERTISSEMENT: Les avertissements présentent des consignes que vous devez respecter pour garantir votre sécurité personnelle. or any maintenance procedures on the Switch. Follow all directions carefully.
125V) or NEMA 6-15P (15A. The mains cord must be <HAR> or <BASEC> marked and be of type H03VVF3GO. 18 AWG Type SV or SJ 3-conductor The cord set must have a rated current capacity of at least 10A. 250V) configuration. WARNING: The socket outlet must be near to the unit and easily accessible.75 (minimum). WARNING: Connect the unit to an earthed power supply to ensure compliance with safety standards.A.75 (minimum). and Canada ■ ■ The cord set must be UL-approved and CSA certified. You can only remove power from the unit by disconnecting the power cord from the outlet. The supply plug must comply with CEE 7/7 (“SCHUKO”). .52 APPENDIX A: SAFETY INFORMATION Important Safety Information WARNING: Installation and removal of the unit must be carried out by qualified personnel only. The supply plug must comply with section 107-2-D1. WARNING: The unit must be earthed (grounded).S. The minimum specification for the flexible cord is: No. The mains cord must be <HAR> or <BASEC> marked and be of type H03VVF3GO. The attachment plug must be an earth-grounding type with a NEMA 5-15P (15A. The supply plug must comply with BS1363 (3-pin 13 amp) and be fitted with a 5A fuse which complies with BS1362. standard DK2-1a or DK2-5a. The supply plug must comply with SEV/ASE 1011. ■ ■ United Kingdom only ■ ■ Europe only: ■ ■ Denmark Switzerland ■ ■ WARNING: The appliance coupler (the connector to the unit and not the wall plug) must have a configuration for mating with an EN60320/IEC320 appliance inlet. WARNING: Power Cord Set: This must be approved for the country where it is used: U.
or network telephones to these sockets. WARNING: Fiber Optic ports — Optical Safety Never look at the transmit laser while it is powered-up. The conditions are only maintained if the equipment to which it is connected also operates under SELV conditions. this unit must be powered by 230V (2P+T) via an isolation transformer ratio 1:1. WARNING: RJ-45 Ports. Never look directly at the fiber ports and fiber cable ends when they are powered-up. or to connect the unit to a traditional PBX or public telephone network. only use a modem which is suitable for connection to the telecommunications system. †Impédance à la terre. Only connect RJ-45 data connectors. If your supplies are of IT type.K. WARNING: France and Peru only: This unit cannot be powered from IT† supplies. Either shielded or unshielded data cables with shielded or unshielded jacks can be connected to these data sockets.Important Safety Information 53 WARNING: This unit operates under SELV (Safety Extra Low Voltage) conditions according to IEC60950. connected directly to earth (ground). . with the secondary connection point labelled Neutral. They cannot be used as standard traditional telephone sockets. WARNING: U. network telephony systems. WARNING: Use of controls or adjustments of performance or procedures other than those specified herein may result in hazardous laser emissions. These are shielded RJ-45 data sockets. only: If connecting a modem to the console port of the Switch.
l'unité Switch doit être installée en dessous des unités Hub plus étroites. 250 V) La prise mâle d'alimentation doit respecter la section 107-2 D1 de la norme DK2 1a ou DK2 5a La prise secteur doit être conforme aux normes CEE 7/7 (“SCHKO”) LE cordon secteur doit porter la mention <HAR> ou <BASEC> et doit être de type HO3VVF3GO.54 APPENDIX A: SAFETY INFORMATION L’information de Sécurité Importante AVERTISSEMENT: L'installation et la dépose de ce groupe doivent être confiés à un personnel qualifié. à titre minimum. AVERTISSEMENT: Brancher l’unité à une source de courant mise à la terre pour assurer la conformité aux normes de sécurité. . AVERTISSEMENT: Cordon électrique: Il doit être agréé ans le pays d'utilisation: Etats-Unis et Canada ■ Le cordon doit avoir reçu l'homologation des UL et un certificat de la CSA Le cordon souple doit respecter. AVERTISSEMENT: Vous devez mettre l’appareil à la terre (à la masse) ce groupe. les spécifications suivantes : calibre 18 AWG type SV ou SJ à 3 conducteurs Le cordon doit être en mesure d'acheminer un courant nominal d'au moins 10 A La prise femelle de branchement doit être du type à mise à la terre (mise à la masse) et respecter la configuration NEMA 5-15P (15 A.75 (minimum). La prise mâle d'alimentation doit respecter la norme SEV/ASE 1011 ■ ■ ■ ■ ■ ■ Danemark Europe ■ ■ ■ Suisse ■ AVERTISSEMENT: Le coupleur d'appareil (le connecteur du groupe et non pas la prise murale) doit respecter une configuration qui permet un branchement sur une entrée d'appareil EN60320/CEI 320. 125 V) ou NEMA 6-15P (15 A. AVERTISSEMENT: Si vous entassez l'unité Switch avec les unités SuperStack 3 Hub.
Raccorder seulement connecteurs de données RJ-45.L’information de Sécurité Importante 55 AVERTISSEMENT: La prise secteur doit se trouver à proximité de l’appareil et son accès doit être facile. AVERTISSEMENT: L’appareil fonctionne à une tension extrêmement basse de sécurité qui est conforme à la norme CEI 950. Ils ne peuvent pas être utilisés comme prises de téléphone conventionnelles standard. Si vos alimentations sont du type impédance à la terre. Il est possible de raccorder des câbles protégés ou non protégés avec des jacks protégés ou non protégés à ces prises de données. Ceux-ci sont protégés par des prises de données. systèmes de réseaux de téléphonie ou téléphones de réseaux à ces prises. ce groupe doit être alimenté par une tension de 230 V (2 P+T) par le biais d'un transformateur d'isolement à rapport 1:1. AVERTISSEMENT: France et Pérou uniquement: Ce groupe ne peut pas être alimenté par un dispositif à impédance à la terre. AVERTISSEMENT: Points d’accès RJ-45. Vous ne pouvez mettre l’appareil hors circuit qu'en débranchant son cordon électrique au niveau de cette prise. de réglages de performances ou de procédures autres que ceux qui sont spécifiés au sein . AVERTISSEMENT: L'utilisation de contrôles. Ne regardez jamais directement le port à fibres optiques et les embouts de câbles à fibres optiques tant qu'ils sont sous tension. AVERTISSEMENT: Ports pour fibres optiques — sécurité sur le plan optique Ne regardez jamais le laser tant qu'il est sous tension. Ces conditions ne sont maintenues que si l'équipement auquel il est raccordé fonctionne dans les mêmes conditions. avec un point secondaire de connexion portant l'appellation Neutre et avec raccordement direct à la terre (masse). ni pour la connection de l’unité à un réseau téléphonique central privé ou public.
Die Stromversorgung des Geräts kann nur durch Herausziehen des Gerätenetzkabels aus der Netzsteckdose unterbrochen werden. Sie dürfen weder wie normale traditionelle Telefonsteckdosen noch für die Verbindung der Einheit mit einem traditionellem privatem oder . VORSICHT: Das Gerät muß an eine geerdete Steckdose angeschlossen werden. wenn auch die an das Gerät angeschlossenen Geräte unter SELV-Bedingungen betrieben werden. VORSICHT: Die Netzsteckdose muß in der Nähe des Geräts und leicht zugänglich sein. VORSICHT: Der Gerätestecker (der Anschluß an das Gerät. VORSICHT: RJ-45-Porte. VORSICHT: Der Anschlußkabelsatz muß mit den Bestimmungen des Landes übereinstimmen. nicht der Wandsteckdosenstecker) muß eine passende Konfiguration für einen Geräteeingang gemäß EN60320/IEC320 haben. Diese Porte sind geschützte Datensteckdosen. muß die Switch Einheit unter die schmaleren Hub Einheiten eingebaut werden. VORSICHT: Wenn die Switch Einheit in einer Stapel mit anderen SuperStack 3 Hub Einheiten eingebaut werden soll.75 (Mindestanforderung) sein und die Aufschrift <HAR> oder <BASEC> tragen.56 APPENDIX A: SAFETY INFORMATION du présent document risquent d'entraîner l'exposition à des rayonnements laser dangereux. in dem er verwendet werden soll. die europäischen Sicherheitsnormen erfüllt. ■ VORSICHT: Der Betrieb dieses Geräts erfolgt unter den SELV-Bedingungen (Sicherheitskleinstspannung) gemäß IEC60950. VORSICHT: Europe ■ Das Netzkabel muß vom Typ HO3VVF3GO. Der Netzstecker muß die Norm CEE 7/7 erfüllen (”SCHUKO”). Wichtige Sicherheitsinformationen VORSICHT: Die Installation und der Ausbau des Geräts darf nur durch Fachpersonal erfolgen. VORSICHT: Das Gerät muß geerdet sein. Diese Bedingungen sind nur gegeben.
Telefonnetzsysteme or Netztelefone an diese Steckdosen anschließen. VORSICHT: Die Verwendung von Steuerelementen oder die Anpassung von Leistungen und Verfahren in anderer als der hierin genannten Weise kann zu gefährlichen Laseremissionen führen. . Niemals direkt auf die Faseransnchlüsse und auf die Faserkabelenden schauen. während dieses eingeschaltet ist. Nur RJ-45-Datenanscluße.Wichtige Sicherheitsinformationen 57 öffentlichem Telefonnetzwerk gebraucht werden. während diese eingeschaltet sind. VORSICHT: Faseroptikanschlüsse — Optische Sicherheit Niemals ein Übertragungslaser betrachten. Entweder geschützte oder ungeschützte Buchsen dürfen an diese Datensteckdosen angeschlossen werden.
58 APPENDIX A: SAFETY INFORMATION .
B Null Modem Cable PIN-OUTS 9-pin to RS-232 25-pin PC-AT Serial Cable 9-pin to 9-pin .
Table 10 Pin assignments Pin Number Ports configured as MDI 1 2 3 4 5 6 7 8 Transmit Data + Transmit Data Receive Data + Not assigned Not assigned Receive Data – Not assigned Not assigned Bidirectional Data A+ Bidirectional Data ABidirectional Data B+ Bidirectional Data C+ Bidirectional Data CBidirectional Data BBidirectional Data D+ Bidirectional Data D10BASE-T/100BASE-TX 1000BASE-T Table 11 Pin assignments Pin Number 1 2 3 4 5 6 7 8 10BASE-T/100BASE-TX Receive Data + Receive Data Transmit Data + Not assigned Not assigned Transmit Data Not assigned Not assigned 1000BASE-T Bidirectional Data B+ Bidirectional Data BBidirectional Data A+ Bidirectional Data D+ Bidirectional Data DBidirectional Data ABidirectional Data C+ Bidirectional Data C- Ports configured as MDIX .60 APPENDIX B: PIN-OUTS RJ-45 Pin Assignments Pin assignments are identical for 10BASE-T and 100BASE-TX RJ-45 connectors.
) Depth: 240 mm (9.13). EN61000-3-3 EN 55024 SuperStack Switch 3226 55 watts maximum (184 BTU/hour maximum) SuperStack Switch 3250 84 watts maximum (287 BTU/hour maximum) Power Supply AC Line Frequency Input Voltage Options 50/60 Hz 100–240 VAC UL60950.3 in. .4 mm (1. 2. non-condensing EN60068 to 3Com schedule (Package testing: paras 2. 2.) Width: 440 mm (17. IEC 60950 0 ° to 40 °C (32 ° to 104 °F) –40 ° to +70 °C (-40 ° to 158 °F) 10–95% relative humidity. FCC Part 15 Subpart B Class A.30 and 2.4 mm (1.) Weight: 2.4 in.2 No.1 kg (approx) Environmental Requirements Operating Temperature Storage Temperature Operating Humidity Standards Safety Agency Certifications EMC Emissions Immunity Heat Dissipation CISPRR 22 Class A.7 in.2. EN60950.2.) Depth: 331 mm (13. and 2.1.0 in.) Width: 440 mm (17. 60950.30.C Physical Dimensions TECHNICAL SPECIFICATIONS SuperStack 3 Switch 3226 and Switch 3250 SuperStack 3 Switch 3226: Height: 43. AS/NZS 3548 Class A. 2. 2.1.) Weight: 4.32. ICES-003 Class A. EN61000-3-2. Operational testing: paras 2.7 in. CSA 22. EN55022 Class A.3 in.8 kg (approx) SuperStack 3 Switch 3250: Height: 43.
RFC 1534) .62 APPENDIX C: TECHNICAL SPECIFICATIONS Current Rating Standards Supported 2. RFC 2132.0 A (amps)(maximum) SNMP SNMP protocol (RFC 1157) MIB-II (RFC 1213) Bridge MIB (RFC 1493) RMON MIB II (RFC 2021) Remote Monitoring MIB (RFC 1757) MAU MIB (RFC 2239) Terminal Emulation Telnet (RFC 854) Protocols Used for Administration UDP (RFC 768) IP (RFC 791) ICMP (RFC 792) TCP (RFC 793) ARP (RFC 826) TFTP (RFC 783) DHCP (RFC 2131.
3com. configure and troubleshoot 3Com desktop and server NICs. Purchase Value-Added Services To enhance response times or extend warranty benefits. 3Com eSupport services are based on accounts that you create or have authorization to access.com/.com and contains thousands of technical solutions written by 3Com support engineers.3com. contact 3Com or your authorized 3Com reseller. Repair Services. This query-based interactive tool is located at http://knowledgebase. and Service Request. wireless cards and Bluetooth devices. Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects. Value-added services can include 24x7 telephone technical support.com/ ■ 3Com Knowledgebase helps you troubleshoot 3Com products. This diagnostic software is located at: ■ .3com. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration. More information on 3Com Extended Warranty and Professional Services is available at http://www. you must first register your product at http://eSupport. Experienced engineers are available to manage your installation with minimal disruption to your network.3com.com/ Contact your authorized 3Com reseller or 3Com for additional product and support information.D Register Your Product to Gain Service Benefits OBTAINING SUPPORT FOR YOUR PRODUCT To take advantage of warranty and other service benefits. Troubleshoot Online You will find support tools posted on the 3Com web site at http://www. Connection Assistant helps you install. onsite assistance or advance hardware replacement. software upgrades.
use the appropriate telephone number.64 APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT http://www. you must first obtain a return authorization number (RMA). including revision level Diagnostic error messages Details about recent configuration changes.3com. In order to access these Software Updates you must first register your product on the 3Com web site at http://eSupport. Products sent to 3Com.3com.3com. if applicable To send a product directly to 3Com for repair.3com.com/. part number. You will find a current directory of support telephone numbers posted on the 3Com web site at http://csoweb4.html Access Software Downloads Software Updates are the bug fix / maintenance releases for the version of software initially purchased with the product. To access these services for your region. In order to access upgrades and related documentation you must first purchase a service contract from 3Com or your reseller. URL or e-mail address from the list below. you must first register your product at http://eSupport. or under the Product Support heading at http://www.com/ When you contact 3Com for assistance. will . First time users will need to apply for a user name and password.3com. without authorization numbers clearly marked on the outside of the package.com/.com/contactus/ Telephone Technical Support and Repair To obtain telephone support as part of your warranty and other service benefits. and serial number A list of system hardware and software.com/ Software Upgrades are the software releases that follow the software version included with your original product.com/prodforms/software/connection_assistan t/ca_thankyou. please have the following information ready: ■ ■ ■ ■ Product model name.3com. e-mail and internet access to technical support and repair services. Contact Us 3Com offers telephone. A link to software downloads can be found at http://eSupport.
of China Singapore S. If your product is registered and under warranty. Korea Taiwan Thailand Telephone Number 1235 61 266 2602 or 1800 1 888 9469 10800 61 00137 or 021 6350 1590 or 00800 0638 3266 800 6161 463 080 333 3308 00801 611 261 001 800 611 2000 Asia.3com.html . Find a current directory of support telephone numbers posted on the 3Com web site at http://csoweb4. at the sender’s expense.3com. you may use the numbers shown: 01 7956 7124 070 700 770 7010 7289 01080 2783 0825 809 622 01805 404 747 06800 12813 01407 3387 1800 945 3794 199 161346 Luxembourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.com/contactus/ Country Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Telephone Number 1 800 678 515 800 933 486 +61 2 9424 5179 or 000800 650 1111 001 803 61009 00531 616 439 or 03 5977 7991 1800 801 777 0800 446 398 +61 2 9937 5083 Country Philippines P. and Africa Telephone Technical Support and Repair From anywhere in these regions.R.Telephone Technical Support and Repair 65 be returned to the sender unopened. call: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy +44 (0)1442 435529 + 65 543 6348 From the following countries. 342 0808128 0900 777 7737 815 33 047 00800 441 1357 707 200 123 0800 995 014 9 021 60455 07711 14453 08488 50112 0870 909 3266 You can also obtain support in this region using the following URL: http://emea.3com. First time users will need to apply for a user name and password.com Or request a repair authorization number (RMA) by fax using this number: Europe. Telephone numbers are correct at the time of publication. Middle East. you can obtain an RMA number online at http://eSupport.com/support/email. Pacific Rim Telephone Technical Support and Repair You can also obtain support in this region using the following e-mail: apr_technical_support@3com.K.com/.
enter the URL: http://lat.html Portuguese speakers.com US and Canada Telephone Technical Support and Repair 1 800 876 3266 .3com.3com.com/lat/support/form.com/br/support/form.html English speakers in Latin America should send e-mail to: email@example.com APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT Country Antigua Argentina Aruba Bahamas Barbados Belize Bermuda Bonaire Brazil Cayman Chile Colombia Costa Rica Curacao Ecuador Dominican Republic Telephone Number 1 800 988 2112 0 810 444 3COM 1 800 998 2112 1 800 998 2112 1 800 998 2112 52 5 201 0010 1 800 998 2112 1 800 998 2112 0800 13 3COM 1 800 998 2112 AT&T +800 998 2112 AT&T +800 998 2112 AT&T +800 998 2112 1 800 998 2112 AT&T +800 998 2112 AT&T +800 998 2112 Country Guatemala Haiti Honduras Jamaica Martinique Mexico Nicaragua Panama Paraguay Peru Puerto Rico Salvador Trinidad and Tobago Uruguay Venezuela Virgin Islands Telephone Number AT&T +800 998 2112 57 1 657 0888 AT&T +800 998 2112 1 800 998 2112 571 657 0888 01 800 849CARE AT&T +800 998 2112 AT&T +800 998 2112 54 11 4894 1888 AT&T +800 998 2112 1 800 998 2112 AT&T +800 998 2112 1 800 998 2112 AT&T +800 998 2112 AT&T +800 998 2112 57 1 657 0888 Latin America Telephone Technical Support and Repair You can also obtain support in this region using the following: Spanish speakers. enter the URL: http://lat.
About This Guide 8 cross-over configuration 24 P passwords of default users 43 pin assignments null modem cable 59 RJ45 60 serial cable 59 pin-outs 59 ports console 15. 30 manual setup console port 33 MDI configuration 24 MDIX configuration 24 B browsers choosing 42 C cable choosing the correct 24 pin-outs 59 CD-ROM 9 command line interface management 39 console port 15.INDEX 67 INDEX H hardware features 12 I installing the Switch 19 prerequisites 20 IP addressing registered 49 IP configuration 31 Numbers 3C number 22 A access levels of default users 43 automatic setup 36 3Com Network Supervisor 36 console port 36 L LEDs 14 logging in as a default user 43 M MAC address of the Switch 22 management methods 39 preparing for 32 setting up 29. About This Guide 8 text. 16 conventions notice icons. 16 power socket 16 powering-up a Switch 23 problem solving 45 communication problems 48 hardware problems 47 IP addressing 47 LEDs 46 product name 22 D default settings 17 users 43 E Ethernet address of the Switch 22 F factory defaults 17 R rack mounting a Switch 21 .
68 INDEX S safety information English 52 French 54 German 56 serial number of the Switch 22 serial port. system 61 straight-through configuration 24 Switch 3C number 22 automatic setup 36 console port 15. 20 MAC address 22 power socket 16 powering-up 23 product name 22 rack mounting 21 serial number 22 size 61 unit information label 22 weight 61 system specifications 61 T troubleshooting 45 U unit information label 22 W Web browsers choosing 42 web interface choosing a browser 42 web interface management 39 setting up 42 . 16 dimensions 61 Ethernet address 22 features 12 installation 19. See SNMP SNMP 43 SNMP management 40 setting up 43 socket power 16 specifications. See console port Simple Network Management Protocol.
004-000-00345-4. Operation of this equipment in a residential area is likely to cause harmful interference to radio communications. pursuant to part 15 of the FCC rules. uses and can radiate radio frequency energy and. This equipment generates. If necessary. Washington. the user is encouraged to try to correct the interference by one or more of the following measures: ■ ■ ■ ■ INFORMATION TO THE USER Reorient the receiving antenna. Relocate the equipment with respect to the receiver. Government Printing Office.3. If this equipment does cause interference to radio or television reception. Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits. CSA STATEMENT This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. may cause harmful interference to radio communications. These are listed in the "Approved SFP Transceivers” section of the Getting Started Guide.S. in which case the user will be required to correct the interference at their own expense. Stock No. VCCI STATEMENT . You must only insert a 3Com approved SFP transceiver into the Switch. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. In order to meet FCC emissions limits. the user should consult the dealer or an experienced radio/television technician for additional suggestions. CE STATEMENT (EUROPE) This product complies with the European Low Voltage Directive 73/23/EEC and EMC Directive 89/336/EEC as amended by European Directive 93/68/EEC. Warning: This is a class A product. this equipment must be used only with cables which comply with IEEE 802. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. DC 20402. Move the equipment away from the receiver.REGULATORY NOTICES FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems This booklet is available from the U. which can be determined by turning the equipment off and on. if not installed and used in accordance with the instructions.
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