~Peace

~Corps
MEMORANDUM FOR ALL INTERESTED OFFERORS

FROM: Peace Corps 1111 20th St NW Washington, D.C. 20526 SUBJECT: Request for Proposal (RFP), PC-I1-Q-0 1, Telecommunications and Support Products Services

The Peace Corps invites your company to submit a proposal for wireless cellular and satellite telephone Services at Peace Corps offices and Posts world-wide. Communications between the Government and industry regarding this solicitation shall be addressed in writing through the Contracting Officer only. The Contracting Officer is the sole point of contact for the acquisition. Address all questions to the Contracting Officer at bbarnett@peacecorps.gov. A copy of all correspondence to the Contracting Officer should also be sent to the Contract Specialist, Denise Harper at dharper@peacecorps.gov. The Government expects substantial competition for this acquisition and ultimately, outstanding performance from the successful offerors. Please refer to Section L for proposal due dates and delivery instructions. Thank you for your interest and participation.

Beau Barnett Contacting Officer

SOLICITATION/CONTRACT/ORDER
2. COm-MCT NO,

FOR COMMERCIAL ITEM
Is.AWARD! EFFECTIVE DATE

11. REOUISITION UMBER N

OFFEROR TO COMPLETf! BLOCKS 12,17,23,24,' 30 ORDER NUMBER

r'

7.

FOR SOUCITA nON INFORMATIONCALL: ISSUED BY Corps 20th flr DC Street,

~

I"'
NW

NAME Denise

Harper CODE IpCISSUE

r'

I'

IPAG~

OF

I

70

SOLICITATION UMBER N PC-ll-Q-Ol
(No-~'""')

r'

TELEPHONE NUM BER (202) 692-1634

I~'
%

SOLICITATION SSUEDATE 05/09/2011

OFFERDUEDATEILOCALIME T 06/27/2011 0900 ET FOR: DEMERGINGSMAll BUSINESS DSOlESOURCE Da(A)

9,

10.THISACOUISITION IS

lKl UNRESrnICTEU OR
Peace 1111 4th Acquisitions Washington

D SETASIDE: DSMAllSUSINESS

"

Contract 20526

Management

NAICS;517210 SIZESTANDARD: 1,500

DHUBZONESMAll BUSINESS

D SERVlCE·DISABLED VETERANOIlliNED SMAll BUSINESS
lab,

11, DELIVERY fOR FOBDESTINA,. 12.01 SCOUNT TERM S TIONUNlESS SlOCK IS MARKED D SEEBCHEDUlE 15,DELIVER TO CODe I

RATING

D13o. THISCONTRACT ISA RATED ORDER UNDER DPAS(15CFR700) 16,ADM INISTERED BY Peace 1111 4th Acquisitions Flr DC Washington Corps 20th Street,

14.METHOD OFSOLICITATION g] RFP DRFQ DIFB CODE IPCOACM

NW Contract Management

"

20526 CODE I

17., CONTRACTOR! OFFEROR

CODE

I FACILI~I CODE

1&1.PAYMENT Will BEMADEBY

TELlEPKONEO. N D1Th, CHECK REMITIANCE IF ISDIFFERENT NDPUT SUCH ADDRESS A INOFFER 19. ITEMNO. Tax DUNS THIS format notice. number The effect have the the Federal is provisions at the same ID IS in Number: Not SOLICITATION Subpart This PC-ll-Q-Ol
20. lab,

SUBM INVO~ESTOADDRESS IT SHOIIIiN SlOCK 1&1UNLESS IN BLOCK BELOW ISCHECKED OSEE ADDENDUM .1, 22. QUANTITY UNIT ZS. UNITPRICE
24,

SCHEDU LEOF SUPPLIES/SERVICES Not Available Available for commercial supplemented constitutes is issued as a services with the additio only so fo this and were can be giv ac pre

AMOUNT

Number: A

pared r,al icita Prop in

n or io sa at

ccordance ation The includ solie

wi

h ed

the in this

IS,
announcement

as and

'tation

Request

and time force Acquisition

clauses of and effect

incorporated as if they (FAR)

into Provisions

~olici claus ~n in essed

on

document The Internet

re

those reference text

in of

publication. Regulation

s
ul on

ncorporated text. the

Jy
ull at

(Use Reven;e andfor Attach Additional 25. ACCOUNTING AND APPROPRIATION DATA

Sheets as Necessary)

re

TDTAL AWARD AMOUNT (For Govt. Use Only)

~ 27B.

SOLICITATION INCORPORATES BY REFERENCE FAR 52.212·1, 52.212-4, FAR 52.212-3 AND 52.212--5 ARE ATTACHED,

ADDENDA

D ARE D ARE

~ ARE NOT ATTACHED. DARE NOT ATTACHED OFFER

D 27b. CONTRACTIPURCHASE ORDER INCORPORATES BY REFERENCE FAR 52,212-4. FAR 52,212·5 IS ATTACHED. g]28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN,
30 a.

ADDENDA

D 29, AWARD OF CONTRACT REF.

DATED . YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH
31 a,

SIGNATURE FOFFERORICONTRACTOR O

HEREIN, IS ACCEPTED AS TO ITEMS: UNITED STATES OFAMERICA (SIGNATURE OF CONTAACTJNG OFFICER)

30b. NAME AND TITLE OF SIGNER (T)1p8 or print!

130~ DATE SIGNED

31b, NAME OF CONTRACTING OFFICER (Type orpnnl) Beau Barnett
PrMcribed

13le. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 3/20051 by GSA - FAR (48 CFR) 53.212

2 of
19, ITl'M NO.

70
24. AMOUNT

20.
SCHEDULE OF $\.JP?LIESISERVICES

21, QUAATITY

22.
UNIT

23. UNIT PI1ICE

http://www.acquisition.gov/far. to this notice. The full RFP Solicitation Contracting Period Teaming of Performance: with

Oral

communicatio ps are no

acceptable

n response

additional

material~

and

ns ructions

is

ttached.

Arrangements 09/01/2011

are encouraged. to 08/31/2012

32a. QUANTITY

IN COLUMN

21 HAS BEEN

o

RECEIVED

o

INSPECTED GOVERNMENT

o
GOVERNMENT

ACCEPTED. NOTED'

AND CONFORMS

TO THE CONTRACT.

EXCEPT

AS

32b. SIGNATURE

OF AUTHORIZED

REPRESENTATIVE

1

32c, DATE

32d, PRINTED

NAME AND TITLE OF AUTHORIZED

GOVERNMENT

REPRESENTATIVE

32e. MAILING

ADDRESS

OF AUTHORIZED

REPRESENTATIVE

321, TELEPHONE

NUMBER

OF AUTHORIZED

GOVERNMENT

REPRESENTATIVE

329. E·MAIL OF AUTHORIZED

GOVERNMENT

REPRESENTATIVE

33, SHIP NUMBER

34. VOUCHER

NUMBER

3-5, AMOU NT V ER IFIE 0 CORRECT FOR

36, PAYMENT

37, CHECK

NUMBER

o

PARTIAL

o

o
FINAL 39, SIR VOUCHER NUMBER

COMPLETE

o

PARTIAL

o

FINAL

38. SIR ACCOUNT

NUMBER

40. PAID8Y

413.1 CERTIFY 41b. SIGNATURE

THIS ACCOUNT

IS CORRECT

AND PROPER OFFICER

FOR PAYMENT 410, DATE

42a. REC EIVED BY

(Print)

AND TITLE OF CERTIFYING

42b, RECEIVED

AT

(LClCalion)

42c, DATE REC'D

(YYIMM/DD)

142d

TOTAL

CONTAINERS

STANDARD

FORM

1449 (REV.

3/20051 BACK

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol
PART I Section B: Supplies or Services and Prices/Costs B.1 CONTRACT TYPE
The Peace Corps anticipates awarding an Indefinite Quantity, Indefinite Delivery Contract with Firm, Fixed Price Task orders placed against the Contract. The Govemment is obligated only to the extent of authorized purchases actually made under the Contract.

B.2 PLACE OF PERFORMANCE
All work rServices) performed under any task order awarded as a result of this solicitation shall be performed at the location indicated on each Call.

B.3 PERIOD OF PERFORMANCE
The anticipated period of performance is for a one-year base period and four one-year option periods for a total of five years.

Page 30[70

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

B.4 PRICEMATRIX (Complete unshaded column for each line item) Base Year: September 1, 2011 - August 31, 2012 Cont~act .:-.": ..... .' '. '.' . : Line'. ·.Product!,~ervlce Item <" ··Q!.iality,
':

.. ' . '..... :;-:.

.

/;

.'•.....

0001

Satellite Service

24 hours a day 365 days a year

0002

Satellite Air Time Service Satellite Short Message Service

Reliable minutes usage accounting Two Way Texting

0003

0004

Iridium Satellite Telephone

9555/9505/9505A

0005

IsatPhone

Voice/data over satellite and cellular

0006

Iridium Satellite Telephone DC Auto Adapter

9505A19505/9555

Page 40[70

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Base Year: September 1, 2011 - August 31, 2012

:·Contract '..·Satellite ". ..:·tine 'Product:lService' ".. ltE!!m:."::- " : ':..:.
h··:·

uality,

<

.

-.-. ;;··.Chatg~:.; ·

·':()hErTime .....

0007

Iridium Satellite Telephone Internatio nal Plug Kit for ACIDC Charger Iridium Satellite Telephone AC Travel Cha er SolStar 1i (or equal com pati bil ity) Rollable 10 Watt Solar Cha ers Iridium Docking Station Iridium Portable Docking Kit

9505A19555

0008

9505A19555
All Iridium models

0009

0010

9505A19555

0011

9505A19555

0012

Rechargeable ion Battery

u.

Iridium 9555195051 Motorola 3.6v 32' Iridium 9555 Phone; 60' Iridium Satellite Telephone (all models)

9505A19500

0013

Phone Antenna Cable

Page 5 of 70

~.

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Base Year: September 1, 2011 - August 31, 2012 Contract .. ••... ·Satelli~.·.·

..., line" .. Product/Service
.,'hefTl·
0014 Portable Auxiliary Antenna Mobile Fixed Mount Antenna Fixed Mast Antenna Active Antenna Iridium Satellite Telephone Compatible Iridium Satellite Telephone Compatible U-bolt Mount

. ',:'One:T,irrie '.. ,"Pharge .. ···'

0015

0016

0017

Without Cable; With 40m Cable Ruggedized Fixed Mast Antenna Duallridium/GPS Flat Aero Antenna "GPS LNA to have 20db gain" .5 meter antenna outside cable and con nector/lig htn ing surge suppressor/1.5 meter inside coaxial cable and connector

0018

Passive Iridium Antenna Aero Antenna

0019

0020

Motorola Cable Kit (or equal com patibility)

Page 6 of 70

~

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Base Year: September 1, 2011 - August 31, 2012 ' ·····On·eTime

Contract

. ···Ul1e:··..• ·
Item'

..Charge'

Nationwide Cellular Service

0022

Mobile to Mobile Cellular Service

Unlimited to any mobile

0023

Weekends & Nights Cellular Service Two Way Cellular Text Messaging Broadband Internet Access

Unlimited Minutes

0024

Unlimited Text Messaging

0025

Megabytes Unlimited; Data International Web Connect On demand per minute usage; Cellular, PDA, Smartphone, Blackberry

0026

Internationa I Roaming

Page 70f70

~

Telecommunication

Products,

Services and Support RFP Solicitation No. PC-l1-Q-Ol

Base Year:

September

1,2011 - August 31,2012 Qu~lity ......

COlltrCl,ct l.in·e.· .

. :.<-.' ..

..·ftem .. ·

0027 0028

Blackberry Blackberry Enterprise Server (BES) License Blackberry Enterprise Server Support Mobile Web Connect Mobile add a line

Activation License Activation License

0029

24 hours a day 365 days a year Cellular, PDA, Smartphone, Blackberry Cellular, PDA, Smartphone, Blackberry Cellular, PDA, Smartphone, Blackberry *Blackberry Bold 9780 Smart Phones

0030

0031

0032

Email Add on

0033

Blackberry Devices Cellular Handheld

0034

* equal or better to Blackberry quality/feature is acceptable but must be compatible with Research In Motion (RIM) Network Server.

Page 8 of70

Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

Option Period One: September 1,2012 - August 31,2013

... .••.. Item
0035 0036

...

Line

...........•....... ·.rr~duc:t/Servlc~.
Satellite Service Satellite Air Time Service Satellite Short Message Service Iridium Satellite Telephone IsatPhone 24 hours a day 365 days a year Reliable minutes usage accounting Two Way Texting 9555/9505/9505A

.

.

0037 0038 0039 0040

Voice/data over satellite and cellular

Iridium Satellite Telephone DC Auto Adapter

9505A19505/9555

Page 90f70

---~----------------

.. --.--

~

#'~

Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

Option Period One: September 1,2012 - August 31,2013

Cootr.aCtLine'

····~ .. It.t!'m·
0041

>".·Satellite ',. . .",' ••..•..... ·.Produc1:jSel'\fl~e
Iridium Satellite Telephone International Plug Kit for AC/DC Charger Iridium Satellite Telephone AC Travel Charger SolStar li (or equal compati bi Iity) , Rollable 10 Watt Solar Iridium Docking Station Iridium Portable Docking Kit Rechargeable Li-ion Battery

QlI.alitV:···

0042

9505AI9555

0043

All Iridium models

0044 0045

9505A/9555 9505A/9555

0046

Iridium 9555/95051

9505A/9500
Motorola 3.6v

0047

Phone Antenna Cable

32' Iridium 9555 Phone; 60' Iridium Satellite Telephone (all models)

Page 10 of70

I~

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Option Period One: September 1,2012 - August 31,2013 Satellite .. ·

":

..:.

".:

·lll1eJt~m.
0048

.:

Portable Auxiliary Antenna

Iridium Satellite Telephone Compatible

0049

Mobile Fixed Mount Antenna

Iridium Satellite Telephone Compatible

0050 0051 0052 0053

Fixed Mast Antenna Active Antenna

V-bolt Mount
Without Cable; With 40m Cable Ruggedized Fixed Mast Antenna Dual IridiumlGPS Flat Aero Antenna "GPS LNA to have 20db gain"

Passive Iridium Antenna Aero Antenna

0054

Motorola Cable Kit (or equal compatibility)

.5 meter antenna outside cable and connector/lightning surge suppressor/J.5 meter inside coaxial cable and connector

Page 11 of70

I~

Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

Option Period One: September 1,2012 - August 31,2013

..•.C(lntra.~fUne · . Item .; 0055 0056

···.·.product/SelVit~'.
•• < •••• :.

.: "'Cellular

..

. One

Nationwide Cellular Service Mobile to Mobile Cellular Service Weekends & Nights Cellular Service Two Way Cellular Text Messaging Broadband Internet Access Unlimited to any mobile Unlimited Minutes

0057

0058

Unlimited Text Messaging Megabytes Unlimited; Data International Web Connect On demand per minute' usage; Cellular, PDA, Smartphone, Blackberry

0059

0060

International Roaming

Page 120[70

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol
Option Period One: September 1, 2012 - August 31, 2013 'Conttacttine" '..··cellular..' .:

. ..... Ite~' ,... 0061 0062 0063

"Pf()dud/Servlce
Blackberry

.'

=. Quality' .'
Activation License Activation License

~Mo.' .

Blackberry Enterprise Server (BES) License Blackberry Enterprise Server Support

24 hours a day/365 days a year

0064

Mobile Web Connect

Cellular, PDA, Smartphone, Blackberry Cellular, PDA, Smartphone, Blackberry Cellular, PDA, Smartphone, Blackberry *Blackberry Bold

0065

Mobile add a line

0066

Email Add on

0067 0068

Blackberry Devices

9780
Cellular Handheld Smart Phones

* equal or better to Blackberry quality/feature is acceptable but must be compatible with

Research In Motion (RIM) Network Server

Page 13 0[70

~

Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

Option Period Two:

September 1, 2013 - August 31, 2014
.... quality

0069 0070 0071 0072

Satellite Service

24 hours a day 365 days a year Reliable minutes usage accounting Two Way Texting

Satellite Air Time Service Satellite Short Message Service Iridium Satellite Telephone IsatPhone

9555/9S0S/9S0SA

0073 0074

Voice/data over satellite and cellular 9S0SA/9S05/955S

Iridium Satellite Telephone DC Auto Adapter

Page 14 of70

i.A.?J.

,....""" ~

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Option Period Two:

September 1,2013 - August 31,2014
,'OneTime:
.,

,""Satellite " .. "Pr()doct/S~rvl~e,',

.

.

:

''

,:,C;,har,ge

0075

Iridium Satellite Telephone International Plug Kit for ACIDC Charger Iridium Satellite Telephone AC Travel Charger SolStar 1i (or equal compatibility), Rollable 10 Watt Solar Iridium Docking Station Iridium Portable Docking Kit Rechargeable Li-ion Battery 9505A/9555

0076

0077

All Iridium models

0078 0079

9505A19555 9505A19555

0080

Iridium 9555/9505/

9505A19500
Motorola 3.6v

0081

Phone Antenna Cable- 32' Iridium 9555 Phone; 60' Iridium Satellite Telephone (all models)

Page 15 of 70

~

,~

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Option Period Two:
:ContractU'
·;':":;Item'" "

September 1,2013 - August 31,2014
"... .... .. ' "'Quality;'

.. Sate

Prod~ct/SerVl~e '.
Portable Auxiliary Antenna Telephone Compatible Iridium Satellite Telephone Compatible Ll-bolt Mount Without Cable; With 40m Cable Ruggedized Fixed Mast Antenna

:'QneTime ' :::;: :::,Charge,' -. -.

0082

0083

Mobile Fixed Mount Antenna

0084 0085 0086

Fixed Mast Antenna Active Antenna

Passive Iridium Antenna

0087

Aero Antenna

Dual IridiumlGPS Flat Aero Antenna "GPS LNA to have 20db gain"

0088

Motorola Cable Kit

(or equal co mpatibility)

.5 meter antenna outside cable and connector/lightning surge suppressorll.5 meter inside coaxial cable and connector

Page 160[70

~

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Option Period Two:

September 1,2013 - August 31,2014

0089 0090 0091 0092 0093

Nationwide Cellular Service Mobile to Mobile Cellular Service Weekends & Nights Cellular Service Two Way Cellular Text Messaging Broadband Internet Access

Unlimited Minutes Unlimited to any mobile Unlimited Minutes Unlimited Text Messaging Megabytes Unlimited; Data International Web Connect On demand per minute usage; Cellular, PDA, Smartphone, Blackberry

0094

International Roaming

Page 170[70

'e'

~~

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Option Period Two:

September 1,2013 - August 31,2014

···ContracfUne ..
·Itern

0095 0096
Blackberry Enterprise Server (BES) License Activation License

0097

Blackberry Enterprise Server Support Mobile Web Connect

24 hours a day/365 days a year Cellular, PDA, Smartphone, Blackberry

0098

0099

Mobile add a line

Cellular, PDA, Smartphone, Blackberry Cellular, PDA,

0100

Email Add on

Smartphone,
Blackberry

0101 0102

Blackberry Devices

*Blackberry Bold 9780 Smart Phones

Cellular Handheld

* equal or better to Blackberry quality/feature is acceptable but must be compatible with Research In Motion (RIM) Network Server

Page 180[70

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol
Option Period Three: ..tine Item
0103 0104 0105

September 1, 2014· August 31,2015

...... Satellite· ....

product/servi~e·
Satellite Service Satellite Air Time Service Satellite Short Message Service Iridium Satellite Telephone IsatPhone Iridium Satellite Telephone DC Auto Adapter 24 hours a day 365 days a year Reliable minutes usage accounting Two Way Texting

0106 0107 0108

9555/950519505A
Voice/data over satellite and cellular

9505A/9505/9555

Page 190[70

~

Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

Option Period Three:

September 1,2014 - August 31,2015

Contr.a:ct '·'satellite:·· ..' LiIl&Jtem .'. roduct/Seryice: P
0109 Iridium Satellite Telephone International Plug Kit for AC/DC Charger 9505A19555

0110

Iridium Satellite Telephone AC Travel Charger SolStar 1i (or equal compatibility), Rollable 10 Watt Solar Iridium Docking Station Iridium Portable Kit Rechargeable Li-ion Battery Phone Antenna Cable

9505A/9555

0111

All Iridium models

0112

9505A19555 9505A19555
Iridium 9555/9505/ Motorola 3.6v

0113

0114

9505AJ9500

0115

32' Iridium 9555 Phone; 60' Iridium Satellite Telephone (all models)

Page 20 0[70

I~

Telecommunication Products, Services and Support RFP Solicitation No. PC~ll~Q~Ol

Option Period Three:
.'
'

September 1,2014 - August 31,2015

'. satellite' "contr~c;t .·PtodJ?t!Service· Line m 0116 Portable Iridium Satellite
. . ... .:.: .. ...

.:"_":

Auxiliary Antenna

Telephone Compatible Iridium Satellite Telephone Compatible U-bolt Mount Without Cable; With 40m Cable Ruggedized Fixed Mast Antenna Dual IridiurnJGPS Flat Aero Antenna "GPS LNA to have 20db gain"

0117

Mobile Fixed Mount Antenna Fixed Mast Antenna Active Antenna Passive Iridium Antenna Aero Antenna

0118 0119 0120 0121

0122

Motorola Cable Kit

.5 meter antenna outside cable and connector/lightning surge suppressorll.5 meter inside coaxial cable and connector

Page 21 0[70

'~

Telecommunication Products, Services and Support RFP Solicitation No. PC·ll·Q·Ol

Option Period Three: Contract ..

September 1, 2014· August 31,2015
>:'., ,

l.inenem 'p.rodti~tJSerVice ....
0123 Nationwide Cellular Service Mobile to Mobile Cellular Service Weekends & Nights Cellular Service Two Way Cellular Text Messaging Broadband Internet Access

CellulaI' .. . '

Q~aJity.

0124

Unlimited to any mobile

0125

Unlimited Minutes

0126

Unlimited Text Messaging Megabytes Unlimited; Data International Web Connect On demand per minute usage; Cellular, PDA, Smartphone, Blackberry

0127

0128

International Roaming

Page 220[70

Telecommunication Products, Sen-ices and Support RFP Solicitation No. PC-ll-Q-Ol

Option Period Three:

September 1,2014 - August 31,2015

illlelte~

COntract:,

".',,'. ular: "Qual!tv' "Pr6ductjS~l'\fice ,,'
Blackberry Blackberry Enterprise Server (BES) License Blackberry Enterprise Server Mobile Web Connect Activation License Activation License

'MonthJyPrice

0129 0130

0131 0132

24 hours a day/365 days a year Cellular, PDA, Smartphone, Blackberry Cellular, PDA, Smartphone, Blackberry Cellular, PDA, Smartphone, Blackberry *Blackberry Bold 9780 Smart Phones

0133

Mobile add a line

0134

Email Add on

0135 0136

Blackberry Devices Cellular Handheld

* equal or better to Blackberry quality/feature is acceptable but must be compatible with Research In Motion (RIM) Network Server

Page 230[70

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol
Option Period Fou r : Septem ber 1, 2015 - Aug ust 31, 2016

..

Qu
·"h ": •

,.~ :

.
:·······::.;:,::.···:.:.:.· ••• h. ":".:••

Satellite Service

24 hours a day 365 days a year Reliable minutes usage accounting Two Way Texting

0138 0139 0140 0141 0142

Satellite Air Time Service Satellite Short Message Service Iridium Satellite Telephone IsatPhone

9555/9505/9505 A Voice/data over satellite and cellular 9505A/9505/9555

Iridium Satellite Telephone DC Auto Adapter

Page 240[70

~

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Option Period Four:

September 1,2015 - August 31,2016
...

··line·
.
/

It..,m ..•.........•.. :.
.....
;

,_Produd/Ser\fit·~ .
Iridium Satellite Telephone International Plug Kit for ACIDC Charger

....

.... Satellite .:
,

...

"."

• QualitY

0143

9505A/9555

0144

Iridium Sate lite Telephone AC Travel Charger SolStar ll (or equal compatibility), Rollable 10 Watt Solar

9505A/9555

0145

All Iridium models

0146 0147 0148

9505A19555
Docking Station Iridium Portable Docking Kit Rechargeable Li-ion Battery Phone Antenna Cable

9505A19555
Iridium 9555/9505/

9505A19500
Motorola 3.6v 32' Iridium 9555 Phone; 60' Iridium Satellite Telephone (all models)

0149

Page 25 of 70

~

~

Telecommunication Prodncts, Services and Support RFP Solicitation No. PC~l1~Q-Ol

Option Period Four:
Contract'

September 1, 2015 - August 31, 2016
..... ···Qualitv.,

<Line'

<Sat¢Uite.« 'produtt/servi,ce' Portable Auxiliary Antenna Mobile Fixed Mount Antenna Fixed Mast Antenna Active Antenna Passive Iridium Antenna Aero Antenna

.Ol'leTh:ne.
Charge

0150

Iridium Satellite Telephone Compatible Iridium Satellite Telephone Compatible U-bolt Mount Without Cable; With 40m Cable Ruggedized Fixed Mast Antenna Dual Iridium/GPS Flat Aero Antenna "OPS LNA to have 20db gain" .5 meter antenna outside cable and connector/lightning surge suppressor/l.5 meter inside coaxial cable and connector

0151

0152 0153 0154 0155

0156

Motorola Cable Kit

Page 26 of 70

?::'"',

'~

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Option Period Four:

September

1,2015 - August 31,2016

,'Cortract
"'Item,,",'
0157 'Une
.i :

.: "Cellulcu '
.I:P'roc:h.1'Ct/serviee: "

.: :::Q.ucdity':"""""",'

"':MorthIY,.~"

.. · Price ",

"OneTime_ , :.'Ch~rge:,

Nationwide Cellular Service Mobile to Mobile Cellular Service Weekends & Nights Cellular Service Two Way . Cellular Text Messaging Broadband Internet Access

Unlimited Minutes

0158

Unlimited to any mobile Unlimited Minutes

0159

0160

Unlimited Text Messaging Megabytes Unlimited; Data International Web Connect On demand per minute usage; Cellular, PDA, Smartphone, Blackberry

0161

0162

International Roaming

Page 27 of70

Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol
Option Period Four: September 1,2015 - August 31,2016 ,QuaUty"

,Contract:<~ '.'Cellular-.'

Line .,'." "Pl'Ocluct/Sel1.tice, ",,"'Item, 0163 0164
Blackberry Blackberry Enterprise Server (BES) License Blackberry Enterprise Server Support Mobile Web Connect Activation License Activation License

0165

24 hours a day! 365 days a year Cellular, PDA, Smartphone, Blackberry

0166

0167

Mobile add a line Email Add on

Cellular, PDA, Smartphone, Blackberry Cellular, PDA, Smartphone, Blackberry *Blackberry Bold 9780 Smart Phones

0168

0169 0170

Blackberry Devices Cellular Handheld

* equal or better to Blackberry quality/feature is acceptable but must be compatible with Research In Motion (RIM) Network Server

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Telecommunication

Products,

Services and Support

RFP Solicitation No. PC-II-Q-Ol

B.4.1

Maximum Order

The maximum ordering threshold for this Contract is $5,000.000.00 B.4.2 Prices set forth herein include all costs to perform the Services incorporated into CLiN's 0001 through 0170. The Contractor shall not invoice, nor shall the Peace Corps pay, any costs other than the monthly or reoccurring cost found in CLiN's 0001 through 0170.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol
SECTION C: STATEMENT OF OBJECTIVES (SOO)

C.1 Background: The Peace Corps is an independent civilian agency of the federal government established in 1961 to promote world peace and friendship th roug h the service of American Volu nteers abroad. Peace Corps Volunteers enlist for a two year term of service in interested countries in need of trained manpower. The volunteer service fulfills the primary Peace Corps goals established in the founding legislation. These goals include: • Helping the people of interested countries in meeting their needs for trained men and women, • • Helping promote a better understanding of American on the part of the peoples served and Helping to promote a better understanding of other peoples on the part of all Americans

Since 2003 the Peace Corps has utilized Satellite telephone service in remote locations where there is no landline or cellular coverage to support domestic and international operations. In addition to using Satellite mobile communication, the Peace Corps has, since 2006, utilized Cellular services, where available, to support domestic and international operations. Currently Peace Corps contracts, on an annual basis, Satellite Telephone Service, Satellite Airtime Service, Satellite Short Message Service, Satellite Equipment and Accessories, Cellular Shared Minutes, Cellular Broadband Air Internet Access, Mobile to Mobile, Two Way Texting, Weekend and Nights Cellular Minutes, Blackberry Licenses, Blackberry WebConnect, Blackberry Email Add-on, add a line, International Roaming, and Equipment, Software, and Accessories. The purpose of this wireless service request is to identify a well qualified supplier capable of providing market leading cellular and satellite products and services. The objective of this initiative is to provide satellite and cellular phone services to Peace Corps' overseas staff, volunteers and domestic staff in all countries where the Peace Corps has a presence. These phone services must be available 24 hours a day, 7 days a week, 365 days a year, and the Satellite service must be available in remote locations where there is no land line or cellular coverage.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-l1-Q-Ol

C.2· SCOPEOF WORK

Satellite Air Time Service Satellite Short Message Service Iridium Satellite Tel hone IsatPhone

9555/9505/9505A Voice/data over satellite and cellular

Iridium Satellite Telephone DC Auto Ada Iridium Satellite Telephone International Plug Kit for AC/DC Ch r Iridium Satellite Telephone AC Travel Cha SolStar 1i Rollable 10 Watt Solar Cha

9505N9505/9555 9505N9555

9505N9555
All Iridium models

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

Iridium Docking Station lrloium Portable Docki Kit Rechargeable Liion Battery Phone Antenna Cable

9505A19555 9505A19555

Portable Auxiliary Antenna Mobile Fixed Mount Antenna Fixed Mast Antenna Active Antenna Passive Iridium Antenna Aero Antenna

Motorola Cable Kit

Without Cable; With 40m Cable Ruggedized Fixed Mast Antenna Duallridium/GPS Flat Aero Antenna "GPS LNA to have 20db ain" .5 meter antenna outside cable and con nector/lig htn ing surge suppressor/1.5 meter inside coaxial cable and connector

; Page 32 of 70

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Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

Nationwide Cellular Service Mobile to Mobile Cellular Service Weekends & Nights Cellular Service SMS/MMS Broadband Internet Access

Unlimited Minutes Unlimited to any mobile Unlimited Minutes

International Roaming

Unlimited SMS/MMS Megabytes Unlimited; Data International Web Connect On demand per minute usage; Cellular, PDA, Smartphone,

Mobile Web Connect Mobile add a line

Email Add on

Blackberry Devices

Cellular, PDA, Smartphone, Blac Cellular, PDA, Smartphone, Black Cellular, PDA, Smartphone, Black Blackberry Bold

9780

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

C. 2.1 DeliverableslWork to be Performed
The Peace Corps' (hereinafter "Agency") Office of the Chief Information Officer has a requirement for the procurement and delivery of wireless cellular and satellite Voice, SMS/MMS, Voicemail, broadband data, and email services to approximately 350 satellite phones and 300 wireless devices distributed globally at the Peace Corps' overseas and domestic offices. The Contractor shall procure and deliver new hardware and support additional service requirements in accordance with the terms and conditions of this Contract and as specified by Task Orders issued by Peace Corps during the performance period of this Contract. This requirement for wireless cellular and satellite service will be based primarily on the procurement of a plan which provides airtime for domestic and international dialing, unlimited cellular mobile minutes, unlimited cellular mobile to mobile minutes, unlimited cellular nights and weekends minutes, unlimited SMS/MMS, unlimited cellular wireless two-way text messaging, cellular broadband unlimited mobile airtime, unlimited cellular mobile web and data, domestic and international roaming and directory assistance, free annual cellular equipment upgrades to include Blackberries, PDAs, broadband USB air cards, and cellular user suspend and cancellation options, No voice or data roaming fees, Satellite Telephone Airtime, and Satellite two-way text messaging. In addition to providing the primary wireless and satellite products and service, the contractor shall provide a convenient secure web based portal for ordering, repairs, inventory management, and billing. The requirements under this Statement of Objectives (SOO) cover incorporating and supporting the use of Palm Pilots and Blackberries in the Peace Corps's IT environm ent.

C.3.0

Constraints

Due to the Peace Corps" critical dependence on Wireless Cellular and Satellite telephone service to support planned emergency response procedures and capabilities, cellular and satellite service must work with existing Government owned equipment. Existing cellular and satellite numbers, which are currently assigned to devices in the field, shall not be changed. The provider must sustain an exemption for U.S. Government from State and Local sales and use taxes in the United States. Treaties and foreign laws may apply to overseas taxes and tariffs.

C.4.0 Performance
The provider is required to perform to Service Level Agreements (SLAs) as identified in the table below representing a combination of best industry practices and those agreements which are determined to be the most useful and desirable metrics for the Peace Corps. In determining whether the period of performance should be extended, the Peace Corps will rely heavily on the provider's performance against service levels. To discuss performance issues and/or performance against service levels, the Peace Corps will conduct periodic performance reviews.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

C.4.1 Performance Standards Desired Outcome (What the Peace Corps wants to accomplish as the end result of this contract}
Service Delivery

Required Service (What must be accomplished to give the Peace Corps the desired result}

Performance Standard (What task must be accomplished to give the Peace Corps the desired result)

Acceptable Quality (AQL) (How much error the Peace Corps is willing to accept)
99% of calls are connected on the first attempt

Monitoring Method (How the Peace Corps will determine that outcome has been accomplished}
Survey customer via CIO online feedback tool. Evaluate feedback and inspect call details

On- Time-Product Delivery

Satellite and Cellular Products and Services (Airtime, 2way Text, Broadband Data, Mobile Internet, PDA Equipment and Accessories, Satellite Iridium Equipment and Accessories All products shall be delivered within 30 days from receipt of order

Measure: Service Delivery Performance --Measure the % of Service Delivery 99% 1sl time connection rate

Measure: On-Time-Product Delivery Performance -Measure % On-Time Product Delivery 95%, of orders delivered w/30 days Measure: Product Returns Performance -Measure Product Returns 3% of products are returned due to defects or damage overtz month period Measure: Program Management Performance --Measure Program Management by quarterly program meetings with Peace Corps and Provider to review and discuss issues and performance measures Electronic Invoice Submission to gapdomesticinvo ice@peacec orps.gov

Product Returns

Products are delivered free of defects

Program Management

Invoice Submission

The Peace Corps and Provider are able to quickly communicate and resolve any and all operational issues and problems which arise during the period of performance Monthly invoices which are searchable/filterab Ie

95% of all orders are delivered within 30 days of offer and acceptance transaction 3% of products are returned due to defects or damage over period of performance 99% Customer Satisfaction with invoice management, inventory management

COTR performance surveillance quality assurance plan evaluation COTRIProgram Manager inspection and acceptance quality assurance plan evaluation COTR performance surveillance quality assurance plan evaluation

100% of all invoices must be search/filterable

COTR Review

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Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol
C.S. Geographic Scope The geographic scope of this requirement is CONUS, Alaska, Hawaii, Washington DC, US Territories and International. C.6. Warranty The manufacturer's commercial warranty shall apply. No warranty registration shall be required as a condition of warranty. C.7. Ordering Activity All Task orders will be placed through the Office of Acquisition and Contract Management and the Office of the Chief Information Officer. No oral orders will be permitted. C.B. Peace Corps Policies, Procedures.

& Standards

The Peace Corps Manual is the official source of agency-wide policies and procedures. Specific Manual Sections of interest are: MS 129: Office of the Chief Financial Officer: Organization, Mission, and Functions MS 542: Peace Corps IT Security Policies and Procedures • Copies of portions of Peace Corps Manual, Internal Peace Corps and Office of the CIO procedures and standards will be available to the awardee upon a request to the Chief Information Officer. Prior to commencement of work for any awarded task order, contractor shall ensure that each team member complies with Peace Corps, Policies Procedures and Standards.

Section 0:

Packaging

and Marking

Packaging and Marking - where applicable will be in accordance with the vendors commercial best practices.

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Telecommunication

Products,

Services and Support RFP Solicitation No. PC-II-Q-Ol

Section E: Inspection and Acceptance E.1 Inspection and Acceptance - in accordance with FAR 52-212-4(a)
CONTRACTTERMSANDCONDITIONS-COMMERCIALITEMS(JUNE 2010) The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights(1) Within a reasonable time after the defect was discovered or should have been discovered; and (2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

Section F: F. 1 Destination
Peace Corps 1111 20th Street, N.W. 4th Floor Washington, DC 20526

Deliveries or Performance Schedule Delivery SchedulelDates
as noted on each individual Call/task order

Attn: Contracting Officers Technical Representative

Deliveries: FOB Destination

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

F.2

Deliverables

Service Delivery

Services are provided as stated in section 2.0 All products shall be delivered within 30 days from receipt of order All delivery items shall be packaged and marked in accordance with Standard commercial ractices. Products are delivered free of defects or damaged

99% first time connection rate

On-time Product Delivery

95% of orders delivered within 30 days

Manual Tracking OCIO Customer Satisfaction Su Manual Tracking Inspection and acceptance

Packaging and Markings

95% of orders delivered within 30 days

Manual Tracking Inspection and acceptance

Delivery and acceptance by the Peace Corps COTR month certification Inspection and acceptance will be done at destination in accordance with FAR 52.212-4 Inspection and acceptance will be done at destination in accordance with FAR 52.212-4(a)

Product Returns

Hardware Replacement Equipment

Invoice Discrepancies

All replacement equipment shall be delivered within 24 hours from receipt of defective order Invoices submitted are accurate and complete to facilitate prompt payment

3% of products are returned due to defects or damaged during performance riod 95% of orders delivered with 24hr standard during performance riod 3% of invoices submitted have discrepancies during performance

Manual Tracking Inspection and acceptance

Inspection and acceptance will be done at destination in accordance with FAR. 52.212-4(a) Inspection and acceptance will be done at destination in accordance with FAR 52.212-4(a) Delivery and acceptance by the Peace Corps COTR monthly certification

Manual Tracking Inspection and acceptance

Contract Expenditure Log

Page 38 of70

Telecommunication

Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

Assurance

80% objective on independent customer service survey Attendance at all Telecom Team Meetings which occur every other Thursday. Program Management Checklist

Maintenance and Support

Transition Management

Peace Corps Telecom Staff shall provide status of activities and operations to keep COTR informed of Contractor's erformance Transition Strategy; Transition Preparation; Inventory Validation

Service Level Agreements acceptable standards

Transition Project Specific Plan; Transition Baseline Inventory; Transition Execution

Transition Manager Checklist

Continuity of Services

Transitioned;
Delivery and acceptance by the Peace Corps COTR the first invoice being certified

Page 39 of 70

Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

SECTIONG: G.1 Contract Management

Contract Administration Data

Notwithstanding the Contractor's responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Peace Corps and the Contractor. The following individuals will be the Contractor's points of contact: a. Contracting Officer (CO) b. Contracting Officers Technical Representative (COTR)

G.2 Contracting Officer Responsibilities
All contract administration will be effected by the CO. Communications pertaining to contractual administrative matters shall be addressed to the CO. No changes in or deviation from the Statement of Objectives (SOO) shall be affected without a written modification to the contracVs executed by the CO, authorizing such changes. The Contracting Officer (CO) is the only person authorized to approve changes or modify any of the requirements under this contract. In the event the Contractor effects any change at the direction of any person other than the CO, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in costs incurred as a result. The Contractor shall submit requests for modification of this contract to the CO with a copy of the request to the appropriate Contracting Officer's Technical Representative (COTR). Contractual problems of any nature that may arise during the life of this contract must be handled in conformance with very specific public laws and regulations (e.g., Federal Acquisition Regulation). Only the CO is authorized to formally resolve such problems. Therefore, the COTR and the Contractor are hereby directed to bring all such contractual problems to the immediate attention of the CO. Requests for information on matters related to this contract, such as explanation of terms, reference requests, payment disputes, and contract interpretation, shall be submitted to the CO.

G.3 CaTR Responsibilities
A Contracting Officer's Technical Representative (COTR) will be assigned to the resultant Contract. The COTR will represent the CO in the technical phases of the work. The COTR will provide no supervisory or instructional assistance to Contractor personnel.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

The COTR is not authorized to change any of the terms and conditions of the contract. Changes in the scope of work will be made only by the CO by properly executed modifications to the contract. The COTR responsibilities shall include: Conducting inspection and acceptance in accordance with FAR 52.246-4 SERVICES - FIXED-PRICE (AUG 1996) and where applicable, INSPECTION OF

Monitoring the Contractor's performance to ensure compliance with technical requirements of the contract. Review and approval of monthly status reports, etc. Review and approval of monthly invoices. Verifying and certifying that the items have been inspected and meet the requirements of the contract. Immediately notifying the CO, in writing, if performance is not proceeding satisfactorily. Ensuring that changes in work under the contract are not initiated before a modification is issued by the CO. Providing the CO with a written request and justification for changes. Upon approval of the CO, furnishing interpretations relative to the meaning of technical specifications, and technical advice relative to CO approvals of subcontracts, overtime, travel to general purpose meetings, etc. Inspecting and accepting services, including visiting the Contractor's facilities to check performance as authorized by contract inspection clause on a non-interference basis. This may include, but is not limited to, evaluation of the following: Actual performance versus schedule and reported performance; and Changes in technical performance which may affect financial status, personnel or labor difficulties, over extension of resources, etc. At the completion of the contract, the COTR informs the CO concerning the following: All deliverables and services required to be furnished and/or performed under the contract; and Prepares a performance report detailing compliance with requirements, quality assurance, timely completion, and any problems associated with the contractlTOs. The COTR will furnish technical information to the CO to provide specific details, milestones to be met within the terms of the contract, and any other information of a technical nature necessary to perform the work specified in the contract. The COTR shall not issue any

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Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

instructions which would constitute a contractual change. The COTR is NOT authorized to redelegate his/her authority. G.4 Contractual Problems

Contractual problems, of any nature, that may arise during the life of this contract must be handled in conformance with specific laws and regulations. The Contractor and the COTR shall bring all contracting problems to the immediate attention of the Contracting Officer. Only the Contracting officer is authorized to formally resolve such problems.

G.S Requests for Information
Requests for information on matters related to this contract, such as explanation of terms and contract interpretation, shall be submitted in writing to the Contracting Officer. Written communications shall make reference to the contract number and shall be submitted to the Contracting Officer.

G.G Orders
Only a warranted Contracting Officer, or their delegated representative, may place an order under this Contract. (a) Order Management Requirements: Delivery of services shall be implemented only if directed by an order. The Contractor shall respond in no more than two (2) working days from the issuance of the awarded order. (b) Closeout Procedures: To facilitate closeout of individual orders placed under this Contract for all tasks, within sixty (60) days of completion of any individual order, the Contractor shall present a final invoice to the COTR that contains a complete accounting of amounts expended by category, and the prices associated with each tasks.

G.7 Invoice Submissions/Requirements
For the purposes of this subsection, "invoice payment" is a Government disbursement of moneys to the Contractor under this contract for products and/or services which are formally accepted by the Government. Invoices are payable in accordance with the requirements of the Prompt Payment Act. Payment will be considered as being made on the day the electronic funds transfer is made. a. Electronic Invoices

Electronic Invoices for each task order shall be submitted monthly to gapdomesticinvoice@peacecorps.gov. Pursuant to 52.212-4(g), the invoice shall include, but not be limited to, the following information: Name and address of the Contractor Invoice date and invoice number Period of performance covered by the invoice Contract Number, contract line item number and task order

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Telecommunication Products, Services and Support RFP Solicitation No. PC·II-Q-Ol

Description, price(s), date of service, and quantity(ies) of services and supplies for which payment is being requested Shipping and payment terms, if any Discount Terms, if any EFT account/payment information Costs incurred under the current voucher or costs incurred to date (cumulative) Signature of the Contractor's authorized representative Contractor's Tax Identification Number (TIN)

b. Payment by Government Purchase Card
The Contractor agrees to accept payment by Government Purchase Card.

G.B Invoice Certification
Upon receipt of the invoices, the Peace Corps will check the invoices for correctness and appropriateness of the charges and will ensure that chargeable items appearing on the invoices have been formally accepted by the Peace Corps. In the event that the Peace Corps discovers any discrepancies in the invoice, the Peace Corps Contracting Officer and COTR will, in addition to following the requirements of the Prompt Payment Act, take steps necessary to resolve the discrepancies with the Contractor.

G.9

Withholding of Contract Payments

Notwithstanding any other payment provision of this contract, failure of the Contractor to submit required reports when due, or failure to perform or deliver required services/supplies may result in the withholding of payments under this contract. Payments may be withheld unless such failure arises out of circumstances beyond the Contractor's control and without fault or negligence on the part of the Contractor, as provided for in the relevant contract clauses. The Peace Corps shall promptly notify the Contractor of its intention to withhold payment of any voucher or invoice in full; however, if only a portion(s) of the invoice is being withheld, then the voucher may be processed without notification to the Contractor to prevent delay in payment.

G.10 Interpretation or Modification
No oral or written statement of any person and no written statement of anyone other than the CO shall modify or otherwise affect the terms or meaning of this contract. Requests for interpretations, modifications or changes must be made in writing to the CO. The COTR can only respond (verbally or in writing) to technical matters.

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Telecommunication Products, Services and Support RFP Solicitation No. PC·II-Q-Ol
Section H: Special Contract Requirements

H.1 NOTIFICATION OF COMPROMISE OR BREACH
A breach and/or incident means the loss of control, compromise, unauthorized disclosure, unauthorized acquisition, unauthorized access, or any similar term referring to situations where persons other than authorized users and for other than authorized purposes have access or potential access to Peace Corps Personally Identifiable Information (PII) or Covered Information, whether in physical or electronic form. • Any events, incidents, violations or other activities that may involve the compromise or potential compromise of Peace Corps information provided to the Contractor shall be reported immediately. In accordance with Peace Corps' Manual Section 899, Breach Notification Response Plan, the Contractor shall provide notification of a suspected or known breach promptly (within 4 hours) by calling Peace Corps' Domestic Services Help Desk at 1-202-692-1000. • If a suspected or known breach occurs, the Contractor shall work with and provide necessary information, as requested, to the Peace Corps Incident Response Team. The contractor shall be held financially liable for all damages resulting from any breach of information security if such breach is caused by the contractor, persons employed by the contractor, or electronic systems controlled by the contractor.

H.2. LOSS/DAMAGES
The Peace Corps does not accept responsibility for any damage or loss of the Contractor's supplies or property or that of the Contractor's employees or subcontractors.

H.3

DATA SECURITY REQUIREMENTS

Peace Corps information systems contain sensitive information, as defined in the Computer Security Act of 1987 (PL 100-235), and contain personal information subject to the Privacy Act of 1974 (PL 93-579 and amendments). It will be the Contractor's responsibility to familiarize and brief employees and subcontractors on the provisions of the Privacy Act. FAR clauses, 52.224-1: "Privacy Act Notification", 52.224-2: "Privacy Act" and 52.239-1 "Privacy or Security Safeguards", are hereby incorporated by reference. The confidentiality and disclosure provisions of Title VII of the Civil Rights Act of 1964 and Title I of the American with Disabilities Act prohibit disclosure of any charge or charge-related information. The Contractor shall agree that such information shall not be disclosed and will only be used for the performance of their responsibilities under this contract.

H.4

CONFIDENTIALITY/DISSEMINATION OF INFORMATION

There shall be no dissemination or publication, except within and between the Contractor and any subcontractors, of information obtained or developed under this contract or contained in the reports to be furnished pursuant to this contract, without the prior written approval of the Contracting Officers Technical Representative or the Contracting Officer.

Page 44 of70

Telecommunication Products, Services and Support RFP Solicitation No. PC-l1-Q-Ol
H.5
H.S.1

ORGANIZATIONAL CONFLICT OF INTEREST
General

H.5.1.1 The term "organizational conflict of interest" means that the Contractor (which term hereinafter shall be deemed to include its chief executives, directors, any consultants, or subcontractors utilized under this contract other than a vendor selling incidental material) has interests which (i) may diminish its capacity to give impartial, technically sound, objective assistance and advice in performing this contract, (ii) may otherwise result in a biased work product under this contract, or (iii) may result in an unfair competitive advantage to itself or others. The Contractor's attention is directed to FAR Subpart 9.5, Organizational Conflicts of Interest. In the execution of certain contract tasks, it is anticipated that assigned Contractor personnel will require access to confidential or proprietary business, technical and financial information belonging to the Government or other companies. The information may include but is not limited to pre-decisional budget and acquisition sensitive information, preparation of specifications or work statements, and evaluation services. After receipt thereof, the Contractor and affected individuals shall treat such information as confidential and agree not to appropriate such information to its own use or to disclose such information to third parties unless specifically authorized by the contracting officer in writing. The foregoing obligations, however, shall not apply to: Information which, at the time of receipt by the Contractor, is in the public domain; Information which is published after receipt thereof by the Contractor or otherwise becomes part of the public domain through no fault of the Contractor; Information which the Contractor can demonstrate was in his possession at the time of receipt thereof and was not acquired directly or indirectly from the Government or other companies; or Information, which the Contractor can demonstrate, was received by it from a third party that did not require the Contractor to hold it in confidence. The Contractor shall obtain the written agreement, in a form satisfactory to the contracting officer, of each employee permitted access, whereby the employee agrees that he will not discuss, divulge or disclose any such information or data to any person or entity except those persons within the Contractor's organization directly concerned with the performance of the contract. The Contractor agrees, if requested by the Government, to sign an agreement identical, in all material respects, to the provisions of this clause, with each company supplying information to the Contractor under this contract, and to supply a copy of such agreement to the contracting officer. From time to time upon request of the contracting officer, the Contractor shall supply the Government with" reports itemizing information received as confidential, proprietary, predecisional budget information, or acquisition sensitive information, and setting forth the company or companies from which the Contractor received such information.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-l1-Q-Ol
The Contractor agrees that upon request by the Contracting Officer it will execute a contracting officer approved agreement with any party whose facilities or proprietary data it is given access to or is furnished, restricting use and disclosure of the data or the information obtained from the facilities. Upon request by the contracting officer, Contractor personnel shall also sign such an agreement.

H.S.1.2

If after award, the Contractor discovers an actual or potential organizational conflict of interest, with respect to this contract, it shall make an immediate and full disclosure in writing to the Contracting Officer. The disclosure shall include identification of the conflict, the manner in which it arose, and a description of the action the Contractor has taken or proposes to take to avoid, eliminate or neutralize the conflict. The Government may, however, terminate the contract. In the event that the Contractor was aware of an organizational conflict of interest prior to award of this contract and did not disclose the conflict to the Contracting Officer or becomes aware of an organizational conflict of interest after award of this contract and does not disclose the conflict of interest within ten (10) working days of becoming aware of such conflict, the Government may terminate the contract and the Contractor shall not be entitled to reimbursement of any cost incurred in performing this contract or payment of any fee there under. Further, such costs shall not be allocable or chargeable, directly or indirectly, to any other contract with the Government.

H.S.1.3

H.S.1.4 The rights and remedies of the Government provided in this clause shall not be
exclusive and are in addition to any other rights and remedies of the Government provided by law or under this contract.

H.S.1.S The Contractor agrees that during performance of the contract and for a period of
three (3) years after the completion of performance of this contract, the Contractor, including all divisions thereof, and any affiliate of the Contractor, any joint venture involving the Contractor, any entity into or with which it may subsequently merge or affiliate, or any other successor or assign of the Contractor, shall not: (a) Supply information or material received from this contract, to any firm participating in or having a known prospective interest in the subject matter areas for which the sensitive information described in paragraph (i) above was initially submitted, nor enter into any contractual relationship which would affect or appear to affect the equity and integrity of its recommendations. (b) Furnish to the United States Government, either as a prime Contractor or as a subcontractor, any component of any system for which the sensitive information described in paragraph (1) above was initially submitted, that it is not currently obligated to deliver for defense purposes. This provision shall flow down to all subcontracts and teaming agreements. No data provided to the Contractor or collected by the Contractor for the purpose of work performance shall be used outside of the contract. At the end of the contract term, the Contractor and all subcontractors shall return said data and destroy additional copies of said data files, etc.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

PART II SECTION I: Contract Clauses 1.1 FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEBRUARY 199B). _ This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address: https:llwww.acquisition:gov/far/ 52-202-1 DEFINITIONS (JuI2004) 52-203-5 COVENANT AGAINST CONTIGENT FEES (Apr 1984) 52.203-7 ANTI-KICKBACK PROCEDURES (OCT 2010) 52.204-7 CENTRAL CONTRACTOR REGISTRATION (Apr 2008) 52.209-2 PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC CORPORATIONS-REPRESENTATION (July 2009) 52.212-4 CONTRACT TERMS AND CONDITIONS-COMMERCIAL ITEMS (JUN 2010) 52.232-1 PAYMENTS (Apr 1984) 52.232.36 Payment by Third Party (FEB 2010) 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER _ CENTRAL CONTRACTOR REGISTRATION (OCT 2003) 52.244-6 SUBCONTRACTS FOR COMMERCIAL ITEMS (DEC 2010) 52.245-1 GOVERNMENT PROPERTY (AUG 2010) I. 2 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (APRIL 2011) (a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items: (1) 52.222-50, Combating Trafficking in Persons (FEB 2009) (22 U.S.C. 7104(g». _ Alternate I (AUG 2007) of 52.222-50 (22 U.S.C. 7104(g». (2) 52.233-3, Protest after Award (AUG 1996) (31 U.S.C. 3553). (3) 52.233-4, Applicable Law for Breach of Contract Clai m (OCT 2004) (Pub. L. 108-77, 10878). (b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: [Contracting Officer check as appropriate.] _X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (SEP 2006), with Alternate I (OCT 1995) (41 U.S.C. 253g and 10 U.S.C. 2402). _ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (APR 201 0)(Pub.L.11 0-252, Title VI, Chapter 1 (41 U.S.C. 251 note». _ (3) 52.203-15, Whistleblower Protections Under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub.L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009). _X_ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUL 2010) (Pub.L. 109-282)(31 U.S.C. 6101 note). _ (5) 52.204-11, American Recovery and Reinvestment Act-Reporting Requirements (JUL 2010) (Pub. L. 111-5). Page 47 of 70

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_ (6) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended,or Proposed for Debarment (DEC 2010) (31 U.S.C. 6101 note). (Applies to contracts over $30,000). (Not applicable to subcontracts for the acquisition of commercially available off-the-shelf items). _ (7) 52.219-3, Notice of Total HUBZone Set-Aside or Sole-Source Award (JAN 2011) (15 U.S.C.657a). _ (8) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (JAN 2011) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C.657a). _ (9) [Removed] _ (10) (i) 52.219-6, Notice of Total Small Business Set-Aside (JUNE 2003) (15 U.S.C. 644). _ (ii) Alternate I (OCT 1995) of 52.219-6. _ (iii) Alternate II (MAR 2004) of 52.219-6. _ (11) (i) 52.219-7, Notice of Partial Small Business Set-Aside (JUNE 2003) (15 U.S.C. 644). _ (ii) Alternate I (OCT 1995) of 52.219-7. _ (iii) Alternate II (MAR 2004) of 52.219-7. _X_ (12) 52.219-8, Utilization of Small Business Concerns (JAN 2011) (15 U.S.C. 637 (d)(2) and (3». _X_ (13) (i) 52.219-9, Small Business Subcontracting Plan (JAN 2011) (15 U.S.C. 637(d)(4». _ (il) Alternate I (OCT 2001) of 52.219-9. _ (iii) Alternate II (OCT 2001) of 52.219-9. _(iv) Alternate III (JUL 2010) of 52.219-9. _ (14) 52.219-14, Limitations on Subcontracting (DEC 1996) (15 U.S.C. 637(a)(14». _ (15) 52.219-16, Liquidated Damages-Subcontracting Plan (JAN 1999) (15U.S.C. 637 (d)( 4) (F) (i)}. _ (16) (i) 52.219-23, Notice of Price Evaluation Adjustment for Small Disadvantaged Business Concerns (OCT 2008) (10 U.S.C. 2323) (if the offeror elects to waive the adjustment, it shall so indicate in its offer). _ (ii) Alternate I (JUNE 2003) of 52.219-23. _ (17) 52.219-25, Small Disadvantaged Business Participation Program--Disadvantaged Status and Reporting (DEC 2010) (Pub. L. 103-355, section 7102, and 10 U.S.C. 2323). _ (18) 52.219-26, Small Disadvantaged Business Participation Program--Incentive Subcontracting (OCT 2000) (Pub. L. 103-355, section 7102, and 10 U.S.C. 2323). _ (19) 52.219-27, Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside (MAY 2004) (15 U.S.C 657 f). _ (20) 52.219-28, Post Award Small Business Program Rerepresentation (APR 2009) (15 U.S.C. 632(a)(2». _ (21) 52.219-29 Notice of Total Set-Aside for Economically Disadvantaged Women-Owned Small Business (EDWOSB) Concerns (APR 2011). _ (22) 52.219-30 Notice of Total Set-Aside for Women-Owned Small Business (WOSB) Concerns Eligible Under the WOSB Program (APR' 2011). _ (23) 52.222-3, Convict Labor (JUNE 2003) (E.O. 11755). _X_ (24) 52.222-19, Child Labor--Cooperation with Authorities and Remedies (JUL 2010) (E.O. 13126). _X (25) 52.222-21, Prohibition of Segregated Facilities (FEB 1999). _X_ (26) 52.222-26, Equal Opportunity (MAR 2007) (E.O. 11246). _X_ (27) 52.222-35, Equal Opportunity for Veterans (SEP 2010) (38 U.S. C. 4212). _ (28) 52.222-36, Affirmative Action for Workers with Disabilities (OCT 2010) (29 U.S.C. 793).

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_ (29) 52.222-37, Employment Reports on Veterans (SEP 2010) (38 U.S.C. 4212). _ (30) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O. 13496) _ (31) 52.222-54,Employment Eligibility Verification (Jan 2009). (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercia I items as prescri bed in 22. 1803.) _ (32) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (MAY 2008) (42 U.S.C. 6962(c)(3)(A)(ii». (Not applicable to the acquisition of commercially available off-the-shelf items.) _ (ii) Alternate I (MAY 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C». (Not applicable to the acquisition of commercially available off-the-shelf items.) _ (33) 52.223-15, Energy Efficiency in Energy-Consuming Products (DEC 2007) (42 U.S.C. 8259b). _ (34) (i) 52.233-16, IEEE 1680 Standard for the Environmental Assessment of Personal Computer Products (DEC 2007) (E.O. 13423). _ (ii) Alternate I (DEC 2007) of 52.223-16. _ (35) 52.223-18, Contractor Policy to Ban Text Messaging while Driving (SEP 2010) (E.O. 13513). _ (36) 52.225-1, Buy American Act--Supplies (FEB 2009) (41 U.S.C. 10a-10d). _ (37) (i) 52.225-3, Buy American Act--Free Trade Agreements--Israeli Trade Act (JUN 2009) (41 U.S.C. 10a-10d, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, Pub. l. 108-77,108-78,108-286,108-302109-53,109-169, 109-283, and 110-138). _ (ii) Alternate I (JAN 2004) of 52.225-3. _ (iii) Alternate II (JAN 2004) of 52.225-3. _X_ (38) 52.225-5, Trade Agreements (AUG 2009) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note). _X_ (39) 52.225-13, Restrictions on Certain Foreign Purchases (JUN 2008) (E.O.'s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury). _ (40) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150). _ (41) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C. 5150). _ (42) 52.232-29, Terms for Financing of Purchases of Commercial Items (FEB 2002) (41 U.S.C. 255(f), 10 U.S.C. 2307(f». _ (43) 52.232-30, Installment Payments for Commercial Items (OCT 1995) (41 U.S.C. 255(f), 10 U.S.C. 2307(f». X_ (44) 52.232-33, Payment by Electronic Funds Transfer--Central Contractor Registration (OCT 2003) (31 U.S.C. 3332). __ (45) 52.232-34, Payment by Electronic Funds Transfer--Other than Central Contractor Registration (MAY 1999) (31 U.S.C. 3332). _X_ (46) 52.232-36, Payment by Third Party (FEB 2010) (31 U.S.C. 3332). _X_ (47) 52.239-1, Privacy or Security Safeg ua rds (AU G 1996) (5 U. S. C. 552a). _ (48) (i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (FEB 2006) (46 U.S.C. Appx 1241 (b) and 10 U.S.C. 2631). _ (ii) Alternate I (APR 2003) of 52.247-64. (c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: [Contracting Officer check as appropriate.] _ (1) 52.222-41, Service Contract Act of 1965, (Nov 2007) (41 U.S.C. 351, et seq.).

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Telecommunication

Products,

Services and Support RFP Solicitation No. PC-II-Q-Ol

_ (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 1989) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.). _ (3) 52.222-43, Fair Labor Standards Act and Service Contract Act--Price Adjustment (Multiple Year and Option Contracts) (Sep 2009) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.). _ (4) 52.222-44, Fair Labor Standards Act and Service Contract Act--Price Adjustment (Sep 2009) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.). _ (5) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (Nov 2007) (41 U.S.C. 351, et seq.). _ (6) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services--Requirements (FEB 2009) (41 U.S.C. 351, et seq.) __ (7) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (MAR 2009) (Pub. L. 110-247). __ (8) 52.237-11, Accepting and Dispensing of $1 Coin (SEP 2008) (31 U.S.C. 5112(p)(1». (d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records-Negotiation. (1) The Comptroller General of the United States, or an auth orized representative of the Comptroller General, shall have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to this contract. (2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved. (3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain-any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law. (e) (1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(i) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause-(i) 52.203-13, Contractor Code of Business Ethics and Conduct (APR 2010) (Pub. L. 110-252, Title VI, Chapter 1 (41 U.S.C. 251 note». (ii) 52.219-8, Utilization of Small Business Concems (DEC 2010) (15 U.S.C. 637(d)(2) and (3», in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $650,000 ($1,5 mill ion for construction of any publ ic faci Iity) , the subcontractor must incl ude 52.219-8 in lower tier subcontracts that offer subcontracting opportunities. (iii) [Reserved]

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Telecommunication Products, Services and Support RFP Solicitation No. PC-I1-Q-Ol
(iv) 52.222-26, Equal Opportunity (MAR 2007) (E.O. 11246). (v) 52.222-35, Equal Opportunity for Veterans (SEP 2010) (38 U.S.C. 4212). (vi) 52.222-36, Affirmative Action for Workers with Disabilities (October 2010) (29 U.S.C. 793) (vii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40. (viii) 52.222-41, Service Contract Act of 1965, (Nov 2007), (41 U.S.C. 351, et seq.). (ix) 52.222-50, Combating Trafficking in Persons (FEB 2009) (22 U.S.C. 7104(g». _Alternate I (AUG 2007) of 52.222-50 (22 U.S.C. 7104(g». (x) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (FEB 2009) (41 U.S.C. 351, et seq.). (xi) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services--Requirements (Nov 2007) (41 U.S.C. 351, et seq.). (xii) 52.222-54, Employment Eligibility Verification (Jan 2009). (xiii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (MAR 2009) (Pub. L. 110-247). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6. (xiv) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (February 2006) (46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64. (2) While not required, the contractor May include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

1.3 52.216-18 Ordering (Oct 1995)
(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedu Ie. Such orders may be issued from Septem ber 1, 2011 through Aug ust 30, 2016. (b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control. (c) If mailed, a delivery order or task order is considered uissued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule. (End of clause)

1.4 52.216-19 Order Limitations (Oct 1995)
(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $1,000.00, the Governm ent is not obligated to pu rchase, nor is the Contractor obligated to furnish, those supplies or services under the contract. (b) Maximum order. The Contractor is not obligated to honor(1) Any order for a single item in excess of $5,000,000.0(Y, (2) Any order for a combination of items in excess of $5,000,000.00; or

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol
(3) A series of orders from the same ordering office within five days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section. (c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR», the Government is not required to order a part of anyone requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section. (d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within five days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source. (End of clause)

1.5 52.216-22 Indefinite Quantity (Oct 1995)
(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract. (b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity deSignated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum." (c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. (d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor's and Government's rights and obligations with respect to that order to the same extent as if the order were completed during the contract's effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after October 1, 2016. (End of clause)

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Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol
1.6 Option to Extend Services (52.217-8) (Nov 1999)
The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

1.7 52.217-09 Option to Extend the Term of the Contract

(MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 10 days provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least days 30 days before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years.

1.8 52.225-6 Trade Agreements Certificate.

(Jan 2005)

(a) The offeror certifies that each end product, except those listed in paragraph (b) of this provision is a U.S.-made or designated country end product, as defined in the clause of this solicitation entitled "Trade Agreements." (b) The offeror shall list as other end products those' supplies that are not U.S.-made or designated country end products. Other End Products ILine Item

NO., -----_._-

Icountry of Origin:

~-----~-~~----~~~,~-~r,~------'- __ "'-----_..;. ._._m_m_"_. __: I ~ '_______ ___' __ ~_:____.__.;;:..;~

~-~~---~~--~----_--I~_~~.~~----~~-.-~~~-·

lUst as necessary] (c) The Government will evaluate offers in accordance with the policies and procedures of Part 25 of the Federal Acquisition Regulation. For line items covered by the WTO GPA, the Government will evaluate offers of U.S.-made or designated country end products without regard to the restrictions of the Buy American Act. The Government will consider for award only offers of U.S.-made or designated country end products unless the Contracting Officer determines that there are no offers for such products or that the offers for those products are insufficient to fulfill the requirements of this solicitation. (End of Provision)

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol
1.9 52-229-1 State and Local Taxes (Apr 1984)
Notwithstanding the terms of the Federal, State, and Local Taxes clause, the contract price excludes all State and local taxes levied on or measured by the contract or sales price of the services or completed supplies furnished under this contract. The Contractor shall state separately on its invoices taxes excluded from the contract price, and the Government agrees either to pay the amount of the taxes to the Contractor or provide evidence necessary to sustain an exemption.

1.10 52.233-2

Service of Protest (Sept 2006)

(a) Protests , as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgement of receipt from Contracting Officer, Peace Corps, OACM Division, 1111 20th Street NW, Washington, DC 20526 (b)The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO. (End of provision)

1.11 52.237-3 Conti nu ity of Services (JAN 1991)
(a) The Contractor recognizes that the services under this contract are vital to the Government and must be continued without interruption and that, upon contract expiration, a successor, either the Government or another contractor, may continue them. The Contractor agrees to(1) Furnish phase-in training; and (2) Exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor. (b) The Contractor sha II, upon the Contracting Officer's written notice, (1) furn ish phase-in, phase-out services for up to 90 days after this contract expires and (2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in, phase-out services required. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the Contracting Officer's approval. The Contractor shall provide sufficient experienced personnel during the phase-in, phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency. (c) The Contractor shall allow as many personnel as practicable to remain on the job to help the successor maintain the continuity and consistency of the services required by this contract. The Contractor also shall disclose necessary personnel records and allow the successor to conduct on-site interviews with these employees. If selected employees are agreeable to the change, the Contractor shall release them at a mutually agreeable date and negotiate transfer of their earned fringe benefits to the successor. (d) The Contractor shall be reimbursed for all reasonable phase-in, phase-out costs (i.e., costs incurred within the agreed period after contract expiration that result from phase-in, phase-out operations) and a fee (profit) not to exceed a pro rata portion of the fee (profit) under this contract.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol ,
Part III Section J: List of Attachments

1. Current Peace Corps Domestic Locations 2. Current Peace Corps Overseas Locations 3. Domestic Vendor Form

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol
Current Peace Corps Domestic Locations
Domestic Location Headquarter Atlanta, Ga. Regional Recruiting Boston, MA Regional Recruiting Chicago, III Regional Recruiting Dallas, Texas Regional Recruiting New York Regional Recruiting San Francisco, Ca Regional Recruiting Seattle, WA Regional Recruiting Washington, DC Regional Recruiting Cellular 166 Blackberry 27 Non-Blackberry 3 Blackberry Non-Blackberry 3 Blackberry Non-Blackberry 5 Blackberry Non-Blackberry 3 Blackberry 1 Non-Blackberry 5 Blackberry Non-Blackberry 7 Blackberry Non-Blackberry 2 Blackberry Non-Blackberry 1 Blackberry 2 Non-Blackberry Satellite Telephone 12 1

o

o

0 0 0 0 0 0 0

o

o

o

o

Domestic Locations are for information purposes only and may change based on future Peace Corps requirements.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

Current Peace Corps Overseas Locations
Africa Post Wireless Inventory 6 Sat Phns o Blackberry EMA Post Wireless Inventory 2 Sat Phns, o BB 3 Sat Phns, S BB 1 Sat Phn, 2 BB 1 Sat Phn, 5 BB 1 Sat Phn, 0 BB 1 Sat Phn, 0 BB 2 Sat Phns, SBB 1 Sat Phn, 8 BB 2 Sat Phns, 5BB 2 Sat Phn aBB 2 Sat Phn, aBB 2 Sat Phns, S BB 1 Sat Phn, 6 BB 1 sat Phn, S BB 1 Sat Phn, 10 BB 1 Sat Phn, 4 lAP Post Wireless Inventory

Benin

Albania

Belize

3 Sat Phns 4 BB 4 sat Phns a BB a Sat Phn 1 Sat Phn 7 BB 3 Sat Phns S DR 10 Sat Phns 4Bb 4 Sat Phns 6BB 1 Sat Phn o BB 21 Sat Phns 1 BB 42 Sat Phn 1 BB 5 Sat Phns 4 Blackberry 10 Sat Phns 6 Blackberry 2 Sat Phns a Blackberry 2 sat Phns SBlackberry 1 Sat Phn 4 Mexico 1 Sat Phn 6 Blackberry 1 Sat Phn 23Blackberry 1 Sat Phn 5 Blackberry S Sat Phns 12 Blackberry 3 Sat Phns o Blackberry

Botswana Burkina Faso Cameroon Cape Verde Ethiopia Ghana Guinea Kenya Lesotho Liberia Madagascar Malawi Mali Mauritania Mozambique Namibia Niger Rwanda Senegal

o Blackberry
1 Sat Phn o Blackberry 4 Sat Phns 0 BB 10 Sat Phns a BB 19 Sat Phns o BB S Sat Phns 0 BB 2 Sat Phns a BB 1 Sat Phn a BB 1 Sat Phn 1BB 3 Sat Phns a BB 28 Sat Phns o BB 1 Sat Phn a BB 1 Sat Phn 0 BB a Sat Phn a BB 1 Sat Phn 4 BB 4 Sat Phn a BB a Sat Phn a BB 1 Sat Phn a BB 1 Sat phn a BB

1 Sat Phn

Armenia

Bolivia Columbia Costa Rica Dominican Republic Eastern Caribbean Ecuador EI Salvador Fiji FSM & Palau Guatemala Guyana Honduras Jamaica Mexico Nicaragua Panama Paraguay Peru Samoa

,
Azerbaijan Bulgaria Cambodia China Georgia Indonesia Jordan Kazakhstan Kyrgyz Republic Macedonia Moldova Mongolia Morocco Philippines Romania Thailand Turkmenistan Ukraine

SS

2 Sat S BB 2 Sat BB 3 Sat OBB 1 Sat BB

Phns, Phn, S Phns, Phn, 6

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Telecommunication Products, Services and Support RFP Solicitation No. PC·ll·Q-Ol
Africa Post Wireless Inventory 4 Sat Phns 0 EMA Post Wireless Inventory lAP Post Wireless Inventory

Sierra Leone South Africa Swaziland Tanzania Togo Uganda Zambia

o Sat Phn 0
BB BB BB BB
4 Sat Phn 0 1 Sat Phn 0 1 Sat Phn 0

BB

Suriname Tonga Vanuatu

1 Sat Phn 0

BB

BB

1 Sat Phn 0

Overseas Locations are for information purposes only and may change based on future Peace Corps requirements.

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Telecommunication

Products,

Services and Support RFP Solicitation No. PC-II-Q-Ol

Part IV SECTION K: Representations and Certifications
52.212 -3 Offeror Representatio ns and Certifications-Com http: "orca. bpn. gov. mercial Items. (APR 2011)

An offeror shall complete annual representations and certifications electronically at

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Telecommunication Products, Services and Support RFP Solicitation No. PC-ll-Q-Ol

SECTION L

Instructions, Conditions, and Notices to Offerors or respondents Items. (JUNE 2008)

L.1 52.212-1 Instructions to Offerors-Commercial

The applicable NAICS codes are 517210 and 517410. The size standard is $25 million.

a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees. b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show1) 2) 3) 4) The solicitation number; The time specified in the solicitation for receipt of offers; The name, address, and telephone number of the Offeror; A tech nical description of the items bei ng offe red in sufficient detail to evaluate 5) 6) 7) 8) compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary; Terms of any express warranty; Price and any discount terms; "Remit to" address, if different than mailing address; A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations certifications that the Offeror shall complete electronically); 9) Acknowledgment of Solicitation Amendments; 10)Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact, with telephone numbers and other relevant information); and 11)lf the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration. and

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

c) Period for acceptance of offers. The Offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation. d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing. e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions or commercial items for satisfying the requirements of this solicitation. Each offer submitted will be evaluated separately.

f)

Late submissions, modifications, revisions, and withdrawals of offers. (1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the deSignated Government office on the date that offers or revisions are due. (2) (i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is "late" and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; andA If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00

p.rn. one working day prior

to the date specified for receipt of offers; or B. There is acceptable evidence to establish that it was received at the Government installation deSignated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or C. If this solicitation is a request for proposals, it was the only proposal received. (ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted. (3) Acceptable evidence to establish the time of receipt at the Government installation includes the timeldate stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel. (4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of

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Telecommunication Products, Services and Support RFP Solicitation No. PC;.ll·Q~Ol

offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume. (5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicltations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an Offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer. (g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with Offerors. Therefore, the Offeror's initial offer should contain the Offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received. (h) Multiple awards. The Government may accept any item or group of items of an offer, unless the Offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the Offeror specifies otherwise in the offer. (i)Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request toGSA Federal Supply Service Specifications Section Suite 8100 470 East L'Enfant Plaza, SW Washington, DC 20407 Telephone (2Q2) 619-8925 Facsimile (202) 619-8978.

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol
(li) If the General Services Administration, Department of Agriculture, or

Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the add ressee in pa rag raph (i) (1) (i) of th is provision. Add ition al copies wi II be issued for a fee. (2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites: (i) ASSIST (http://assist.daps.dla.mil). (ii) Quick Search (http://assist.daps.dla.mil/guicksearch). (iii) AS S IST docs. com (http://assistdocs. com). (3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by(i) Using the ASSIST Shopping Wizard (http://assist.daps.dla.millwizard); (ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, MonFri, 0730 to 1600 EST; or (iii) Ordering from DoOSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215) 697-2667/2179, (215) 697-1462. (4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance. U) Data Universal Numbering System (DUNS) Number. (Applies to all offers exceeding $3,000, and offers of $3,000 or less if the solicitation requires the Contractor to be registered in the Central Contractor Registration (CCR) database.) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation "DUNS" or "DUNS+4" followed by the DUNS or DUNS+4 number that identifies the Offeror's name and address. The DUNS+4 is the DUNS number plus a 4character suffix that may be assigned at the discretion of the Offeror to establish additional CCR records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32. 11) for the same con cern. If the Offeror does not have a DUNS number, it should contact Dun and Bradstreet directly to obtain one. An Offeror within the United States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the internet at http://fedgov.dnb.com/webform. An Offeror located outside the United States must contact the local Dun and Bradstreet office for a DUNS number. The Offeror should indicate that it is an Offeror for a Government contract when contacting the local Dun and Bradstreet office. (k) Central Contractor Registration. Unless exempted by an addendum to this solicitation, by submission of an offer, the Offeror acknowledges the requirement that a prospective awardee shall be registered in the CCR database prior to award, during performance and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the CCR database in the time prescribed by Facsimile

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Telecommunication Products, Services and Support RFP Solicitation No. PC-II-Q-Ol

the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. Offerors may obtain information on registration and annual confirmation requirements via the internet at http://www.ccr.gov 1-888-227-2423 or 269-961-5757. (I) Debriefing. If a post-award debriefing is given to requesting Offerors, the Government shall disclose the following information, if applicable: 1. The agency's evaluation of the significant weak or deficient factors 2. in the debriefed Offeror's offer. The overall evaluated cost or price and technical rating of the successful and the debriefed Offeror and past performance information on the debriefed Offeror. 3. 4. 5. The overall ranking of all Offerors, when any ranking was developed by the agency during source selection. A summary of the rationale for award; For acquisitions of commercial items, the make and model of the or by calling

item to be delivered by the successful Offeror. 6. Reasonable responses to relevant questions posed by the debriefed Offeror as to whether source-selection were followed by the agency. (End of provision) L.2 Executive Summary The offeror shall describe their competencies and provide an overview of proposed solutions for the Peace Corps Wireless Telecommunications objective. The provider must demonstrate both an understanding of the current Peace Corps wireless environment and how the solution responds to the needs of Peace Corps as described in Section C (Maximum page limit is 5 pages). procedures set forth in the solicitation, applicable regulations, and other applicable authorities

L.3 PROPOSAL RESPONSE REQUIREMENTS The Peace Corps is inviting responses from Offerors to provide Telecommunication Products, Services and Support. Therefore, responses must be based on Peace Corps' required outcomes, and be capable of being updated. It is the Offeror's responsibility to propose their best solution to meet the RFP outcomes. The Government intends to award a Firm Fixed Price Contract resulting from this solicitation to the responsible Offeror whose offer conforming to the solicitation shall be most advantageous to the Peace Corps with regard to cost or price, technical and other factors, specified elsewhere in this sol icitation considered. The eval uation method as per F.A. R 15. 101 wi II be best value. Proposals shall be submitted electronically in two (2) separate volumes as described below. All Proposals are due no later than 9:00 a.m. on June 27, 2011. Proposals must be submitted to both Denise Harper at dharper@peacecorps.gov. and Beau Barnett at

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Telecommunication

Products,

Services and Support RFP Solicitation No. PC-ll-Q-Ol

bbarnett@ceacecorcs.aov. in order to be considered Questions regarding this Solicitation must be submitted in writing to both Denise Harper at dharper@peacecorps.gov. and Beau Barnett at bbarnett@peacecorps.gov. no later than 9:00 a.m. on May 19, 2011, in order to be responded to. .
Proposal Submissions must be provided in workable files that are unlocked/unprotected. Electronic file submissions that cannot be readily opened by the Peace Corps may be considered non-responsive.

L.4 L.4.1

PROPOSAL FORMAT REQUIREMENTS

Following are instructions for the Proposal Outline to be submitted electronically by Offerors.

Each Volume must contain the following:

Volume I
Technical a. Overview of Proposed Solutions (maximum 5 pages) b. Technical Capability c. Technical Approach for Wireless Telecommunication Strategy, Assets and Services d. Implementation Approach and Transition Processes Past Performance

Volume II
1. Price Proposal 2. Subcontracting Plan

L.5

Volume I Technical Proposal (Limit 20 pages)

1. Technical Capability (equally weighted) (A) Technical capability of the solution offered to meet the Government requirement;
1. The contractor must demonstrate product and service efficiency in the following: A. Resource Timing B. System Support C. Equipment availability 2. Provide Interoperability & Technical Integration (number portability, multiple Satellite networks) 3. Corporate Capability 4. Past performance

(8) Technical Approach for Wireless Telecommunication Strategy
Contractors must propose an overall approach to meet the wireless requirements of the SOO including describing, in detail, a proposed solution; how the solution aligns with the

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Telecommunication Products, Services and Support RFP Solicitation No. PC~ll~Q~Ol

Agency goals and how it complies with any or all of the RFP objectives. The offeror shall also provide evidence which demonstrates the Offeror has the experience, corporate contacts, structure, and capability, both technically and financially, to successfully meet wireless Telecommunication goals outlined in the solicitation.

(C) Technical Approach for Wireless Telecommunication

Assets and Services

Offeror must provide demonstrated ability to deliver solutions capable of managing wireless Telecommunication products and services throughout their lifecycle starting with the ordering process, through operational use and including collection and disposal. Offeror must also provide a demonstrated ability to Program Management, Transition Management, Inventory Management, Invoice Management and audit rate plan optimization, and provide commercial best practices trouble shooting methods which support the requirements outlined in the solicitation.

2. Implementation Approach and Transition Processes
Offeror must propose an overall implementation approach and transition process, to include a Quality Assurance Plan and the tasks for the cellular voice and data plus satellite voice and two-way text technologies detailed into manageable actions. The implementation approach and transition process must demonstrate the offeror's priorities to ensure alignment with the Peace Corps mission. The approach must define how Cellular and Satellite topologies will be managed and risk mitigated during the base period and option years of the contract. The following issues must also be addressed and demonstrated within the approach: • • • • • • • • • • Implementation Resource timing for Program Management Implementation system support (Equipment and Personnel to be on schedule) Transition and deployment of Inventory Management Identification and implementation of Invoice Management Approach and timing for rate plan optimization Provision of ongoing Ordering and procurement system Provision of Bill payment plan Identification and implementation of dispute recovery Provision of ongoing device disposition/disposal Approach and timing for how the execution of the Peace Corps transition end to end coordination, with a solution which minimizes wireless telecommunication user impact

3. Past Performance
The Offeror must either provide the name, agency, phone number, scope of work and period of performance for at least three past performance references demonstrating contracts of similar scope, magnitude and complexity over the last three years or expressly state that it cannot show that it has relevant, directly related or similar past performance and why it cannot do so. In evaluating past performance, the Government may contact some or all of the references provided by the Offeror. In addition, the Contracting Officer may also obtain information from

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Telecommunication

Products,

Services and Support RFP Solicitation No. PC·ll·Q·Ol

customers known to the Government, consumer protection organizations, and any other sources that may have useful and relevant intormation..

L. 6 Volume /I 1. Price Proposal

The Price Proposal shall be submitted in the format provided under Section B.4 of this RFP. The Offeror's "Total Proposed Price", shall be inclusive of upgrades, phone number switchovers, roaming charges and cancellation charges. The Total Price will be compared to the Independent Government cost estimate and each Offeror's price will be ranked by price with the lowest price being ranked the highest under this factor.

2. Subcontracting Plan
An acceptable Small Business Subcontracting Plan shall be submitted within Volume II

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Telecommunication Products, Services and Support RFP Solicitation No. PC·l1·Q-Ol
SECTION M: Evaluation Factors for Award

52.212·2 EVALUATION-COMMERCIAL

ITEMS (JAN 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate initial proposals in descending order of importance, with the non-price factors when combined, being more important than price.

1. Technical (Limit 20 pages) 2. Past Performance 3. Price
(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). (c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. The Government intends to evaluate proposals and award a contract without discussions. Therefore, the offeror's initial proposal should contain the offeror's best terms from a cost or price and technical standpoint. The Government reserves the right to conduct discussions if the Contracting Officer later determines them to be necessary. EVALUATION 1. Technical CRITERIA Proposal

(Limit 20 Pages)

The technical evaluation sub-factors listed below are tailored to the requirements of this Solicitation. All sub-factors are of equal importance. a. Technical Capability

The extent of the Offeror'S understanding of and overall approach to successfully perform the activities as described in Section L and the Statement of Objectives.

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b.

Implementation Approach and Transition Processes

Based on the Offeror's ability to provide a Quality Assurance Plan to meet performance standards contained in this Solicitation. Offeror must also demonstrate its approach to meeting the Peace Corps' implementation and transition processes as described in Section L and the Statement of Objectives.

2. Past Perfonnance
In evaluating past performance, greater emphasis will be placed on contracts and subcontracts that are directly related or similar in scope, magnitude, and complexity to the instant requ irement. The Government will evaluate the degree to which the Offeror successfully performed the work cited in response to the solicitation. The success of the Offeror on previous contracts of similar size and scope will be used as one indicator of an Offeror's ability to perform the contract successfully. Past performance will be subject to a risk assessment and will be limited to the relevant experience of the Offeror.

3. Price Proposal
The Offeror's "Total Proposed Price", shown in the "Price Proposal Section B.4" will be compared to the Independent Government cost estlmate and each Offeror's price will be ranked by price with the lowest price being ranked the highest within this Evaluation Factor. The pricing proposal shall contain the offeror's best terms from a standpoint of cost or price. A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

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Telecommunication Products, Services and Support RFP Solicitation No. PC~ll~Q-Ol
The evaluation ratings listed below will be used during the evaluation. Evaluation Rating & Descriptors: Outstanding Proposal satisfies all of the Government's requirements and indicates thorough and comprehensive understanding of the requirement and offers numerous significant strengths, which are not offset by weaknesses, with an overall low degree of risk in meeting the Government's requirement. Proposal satisfies all of the Government's requirements and indicates a thorough understanding of the requirement and offers some significant strengths or numerous minor strengths, which are not offset by weaknesses, with an overall low to moderate degree of risk in meeting the Government's requirement. Proposal satisfies all of the Government's requirements and indicates an adequate understanding of the requirement, with an overall moderate degree of risk in meeting the Government's requirement. Proposal satisfies all of the Government's requirement but indicates a superficial or vague understanding of the requirement, with an overall high degree of risk in meeting the Government's requirement. The proposal contains major error(s), omission(s) or deficiency (ies) and indicates a lack of understanding of the requirement and cannot be expected to meet the requirement and or involves a very high risk.

Good

Acceptable

Marginal

Unacceptable

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