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220-701

220-701

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Published by: dush_19 on Sep 06, 2011
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CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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Trusted Platform Module (TPM) B. The PC needs an AT-to-ATX adapter. The PC needs a 24-to-20 pin ATX adapter. C. Which of the following is needed to solve this issue? A. Intrusion detection C. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. WiFi Protected Access (WPA) D. Which of the following can be disabled in the BIOS to prevent this message from appearing? . HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Any Time.co m 7 . The PC needs a 26-to-20 pin ATX adapter. Flash C. B.www.com Ac tua lTe A. The PC needs a NLX to ATX adapter." . D.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. Tape D. SDD B.

Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. DVI B.com Ac tua lTe sts A. MIDI C.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A." .actualtests. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A.co m Which of the following connectors are used for musical equipment? 8 .www. System Information B. how would the technician update the driver? A. Hardware Compatibility List "Pass Any Exam. Cable C. DSL B. HDMI . Satellite D. 6-pin mini-DIN D. After extracting the driver. Device Manager> expand 'Sound. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. Any Time.

and 2 short beeps.255. "Pass Any Exam. However.255. A wax-based substance is melted and applied directly to the media. B.CompTIA 220-701: Practice Exam C. which of the following is true? . Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.0.www.0.0.255.1.co m Answer: A . Toner is applied to a photoconductor and transferred to the media. Sound card B.1.com 9 Ac tua lTe A.0-255.0-223. Dr." .255 C. 192. NIC D. D. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.1-126. the beep codes may vary. 128. Watson D. 1. C.255 D. Which of the following components has MOST likely failed? A.255. sts In the laser printing process.0-191.255. Power supply C.255 B.255.255. 224.actualtests. Toner is sprayed to the media.0.255. Any Time.0. Heat is applied to heat-sensitive media to create an image.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. because of the wide variety of models shipping with this BIOS.0.

com 10 Ac A technician is installing Windows Vista onto a new computer locally. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. WPA encryption B. MAC filtering C. DVD C. Floppy B.www. Blu-Ray D. After questioning the user. RJ-45 B. in which the keys are not typing anything within document editing software. BNC .co Which of the following connector types is used on CAT5e cable? m . Any Time. the technician discovers that the user was eating lunch while typing the document. ST C.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A." . NAT translation D. RJ-11 D. The technician comes to the conclusion that liquid was "Pass Any Exam.actualtests. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A.

B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Replace the fuser in this printer.3 V for power supply." . 15 E. Check the ink cartridges for proper ink levels.CompTIA 220-701: Practice Exam spilled onto the keyboard. PCI . 24 Answer: A.co m . Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. because most of the electronic components (CPU. Which of the following should the technician do FIRST? A. which of the following would be the NEXT step to follow? A. QUESTION NO: 33 "Pass Any Exam. Ask the user open-ended questions. According to the troubleshooting theory. A. D. C. D. RAM.actualtests. C. Replace the keyboard with a new keyboard.3 V rails. AGP and ISA cards) used 5 V or 3. but nothing is being printed on the paper. The printer successfully feeds paper through the unit while running the manufacturer's print test. chipset. Verify the system functionality. Update the firmware in the printer. 5 C. Any Time. 6 D.3 B.www. 3. B. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO).com 11 Ac tua lTe sts . Check the toner levels in the printer. Make closing notes of the repair. B.

Provide for heat transfer from a component to theheatsink D.www. when the video game starts the computer crashes. KVM D.actualtests. Any Time. Run a System Defragmentation D. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . 21 B. 23 C. 80 "Pass Any Exam. 25 D. Smart card reader C. Reduce heat on a component through evaporation C. Barcode reader B. Update the video driver B. Roll back the video driver C." . Which of the following should the technician perform FIRST? A. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.com Ac A.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.co m 12 . Insulate a component from the friction of theheatsink B. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A.

co m . Recommended for analog phone lines B. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Leave the document open and do not mention it to the user and proceed with the work. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Intrusion detection C. the technician discovers the customer has a confidential document open. When the system is first turned on it will prompt for the Power On password. Complex logon passwords D. Recommended for ceiling use only D. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Close the document without commenting to the user and proceed with the work. Flexible PVC outer jacket C. Power on password B. Without it the computer will not "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Upon making the connection." . Copy the document to a network drive as a backup so that work can proceed.www.actualtests.com 13 Ac QUESTION NO: 39 tua lTe sts . Any Time. Which of the following steps would be BEST to take? A. B. C. D. Ask the user to close the document so that the work can proceed.

RJ-45 B. C. Which of the following is MOST likely preventing the machine from booting normally? A.' It has a USB flash drive.co A technician is trying to install a previous-generation expansion card into their new laptop. BNC D. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. USB printer.actualtests. D. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. However. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. The card is a PCI Express card and the laptop supports PCMCIA. Answer: B "Pass Any Exam.www. Which of the following is MOST likely the reason? m 14 .com Ac QUESTION NO: 42 tua Answer: D lTe A. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. RJ-11 C. and USB webcam installed and connected. sts . The expansion slot needs to be enabled in the BIOS first. Any Time. The card is a PCMCIA card and the laptop supports PCI Express cards. B. D.CompTIA 220-701: Practice Exam continue to boot. B. the card refuses to fit into the expansion slot. C." . The card needs to have the compatibility jumpers set before it can be installed into the system.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Start>Settings>Control Panel>Administrative Tools C. B. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard.actualtests. Update the BIOS C. Request the manager to assist in the situation. Leave the station and call another technician to complete the repair. After checking to make sure the network printer is available. Start>Settings>Network Connections B.co m . A.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Politely inform the user that all questions will be answered later. another user begins asking irrelevant questions. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Any Time. Delete existing programs D. which of the following are best practices? (Select TWO). the technician checks the port the printer is assigned to and finds it is set to LPT1:. Upgrade the firmware E. Take a long break to step away to relax and refocus. A. It is inhibiting progress because the technician cannot concentrate and becomes irritated." .www. Delete personal data Answer: B.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Which of the following is the BEST course of action? A.D QUESTION NO: 64 While a technician is working on an employee's computer. Start>Settings>Control Panel>Accessibility Options D. D. Upgrade the processor B. C. Which of the following devices are the additional four pins used? "Pass Any Exam.

Printer hardware problem C. a user is unable to print documents to locally attached printers or network printers. Positive attitude Answer: A "Pass Any Exam. Timeliness D. Extra RAM D. Cultural sensitivity C. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Applets B.com Ac A. Incompatible print driver D.actualtests.co m 22 . Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .CompTIA 220-701: Practice Exam A. Any Time. Features C. Incompatible cabling B. Personal calls B." . Print spooler is not running tua lTe On a Windows computer. The user was able to print previously. The processor C. Widgets D. Extra drives B.www. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.

monitor. 802.11g D.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A.4GHz band with a maximum data rate of 11Mbps? A. mouse.co m 23 . Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. Any Time. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.11a B. Use a lint free cloth and glass cleaner B. Anti-spyware software B.11b C.www. Anti-adware software C." .actualtests.com Ac tua lTe sts . Use a slightly damp cloth and a vacuum D. printer. Use a dry paper towel and an anti-static strap C. 802.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. 802. 802. Anti-virus software D. and network when using a laptop? "Pass Any Exam.

D.255 D.0 B. D. 192. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .co m 24 . Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.0. Bluetooth B. Docking station D.actualtests. B. B. Offer different repair options for the user's convenience.0.0 Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. 127.0.255. Provide proper documentation on the services provided. Delete a virus that has infected the hard drive through the command prompt.www. 224. Any Time. C. C.0.com Ac tua A.255.255. After they finish explaining. Restate the issue or question to verify understanding. Allow the restoration of a previously made image of a desktop through the command prompt." .255 C. 255. a technician's NEXT course of action should be to: A. Provide a way to access the hard drive in an emergency through the command prompt.255. Network hub C. Listen and do not interrupt the customer. Provide a way to recover corrupted print jobs through the command prompt.

C.actualtests. Zip drive C.www." . SpeedStep technology C. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. D. Any Time. The processors provide a 64-bit register. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Hyper-threading B. B. Dual core processing . The processors contain 64K new transistors. Stylus "Pass Any Exam. AMD Athlon 64 and 64 FX? A. The processors have an additional 64 instruction sets.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. The processors are made with a 64nm manufacturing process. SD card B. Blu-Ray D. Quad core processing D.

CompTIA 220-701: Practice Exam B. FAT32 B.co m Which of the following file systems MUST be used when implementing EFS? 26 . ISA D. Which of the following is the MOST likely reason? A.actualtests. "Pass Any Exam. FAT C. CDFS . Smart card C. Biometrics D. PCIe C. PCI B. Any Time.www. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. NTFS D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface." . QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.com Ac tua lTe sts A. The hard drive needs ATA drivers loaded via the F6 option during install. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.

QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. otherwise it may try to boot from floppy ). Just at this point press F6 and show the drivers on the floppy.actualtests. The hard drive is incompatible with Windows XP and needs replacement. KVM C.co m .www. A token device C. Of which of the following is this an example of? tua lTe sts . After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. The hard drive did not have the jumpers configured correctly and needs to be checked. The hard drive needs SATA drivers loaded via the F6 option during install. it will ask you if you want to install drivers. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it.com 27 Ac A technician has a security device which displays a number that changes overtime.CompTIA 220-701: Practice Exam B. A biometric device D. A smart card reader B. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. C. D. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Docking station Answer: D QUESTION NO: 85 A. which of the following troubleshooting steps should be done? "Pass Any Exam. Any Time." . PCI Express card B. PCMCIA card D. Before the drive is replaced.

Device Manager B.CompTIA 220-701: Practice Exam A.11g has the potential to support up to: "Pass Any Exam. MSINF032 D. but the information is limited.actualtests. services. software and network components? A.msc from the Run option on the Start Menu. MSCONFIG Answer: B QUESTION NO: 89 802. sts .exe in the Run box accessed via the Start Menu.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. Any Time. The first is to use the MS Configuration Utility by typing msconfig. MMC C. Identify the problem C. services. The preferred way to make changes to services is to launch services.www. followed by clicking the Services tab. gpedit. The Services window will open.mmc B.co m . Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.exe D." .msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. If you want a quick visual of which items are running or stopped. Perform a backup D.exe C. Establish a theory of probable cause B. this is fine. msinfo32.

100Mbps. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Any Time. that causes the system to "crash. Driver updates for new installations B. of a non-recoverable nature. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A.com Ac tua A. 50Mbps. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen )." .www.actualtests. D. Save information for critical files before system shut down C.CompTIA 220-701: Practice Exam A. C. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . 11Mbps. Passwords D. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error.co m 29 . B. Windows Vista Ultimate B. Firewall B. Smart cards C. 54Mbps. Windows Vista Home "Pass Any Exam. Diagnostic purposes of a critical system error D." The term is named after the color of the screen generated by the error.

CompTIA 220-701: Practice Exam C. Swap the A/C adapter D. C:\Users\ D. Plug the laptop into a UPS Answer: C "Pass Any Exam. a technician should look in which of the following default locations? A.www. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). A. Toggle theFn keys C.com 30 Ac tua lTe sts . Which of the following BEST solves this issue? A.co m .actualtests. LCD C." . Magnet D. Windows XP Home D. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). C:\Windows\System32 B. C:\ProgramFiles C.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Cordless phone B. Any Time. QUESTION NO: 95 A laptop's battery will not charge. Microwave E. CRT Answer: A. Remove all unneeded peripherals B.

" .co m 31 . A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. A network which has no connection to the Internet and is private by design. A private tunnel through the Internet to securely communicate with a remote network. Any Time.www. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. B. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. A security encryption feature that encrypts wireless traffic with an access point for communication. Internet Explorer Properties D. D.com Ac QUESTION NO: 98 tua Answer: B lTe A. C.actualtests. Which of the following memory types would be the correct type? A.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Control Panel C. SDRAM D. sts . DDR RAM C. BIOS B. Where can the technician configure this setting? A. RIMM B.

" .R D. \\computername\sharename C. Any Time.DL B. CD. EISA E. Which of the following types of portable media offers the LARGEST storage capacity? A. A. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. SNMP D. C. Check for the latest motherboard firm ware updates. D. IP_ip_address E.www.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). CD. PCIe B.RW C. Test the software and hardware drivers before the operating system loads.com Ac tua lTe QUESTION NO: 101 sts Answer: B .R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). ISA C.actualtests. DVD. B. DVD. Load the operating system into memory during power on. Test the essential components of the system during power on. AGP D. A. USB 001 B.co m 32 . IEEE 1394 "Pass Any Exam.

" .actualtests. Any Time. Answer: B QUESTION NO: 104 A. D. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. HTTP C. Helplimit radio frequency interference (RFI) inside the case.co m 33 . B.CompTIA 220-701: Practice Exam Answer: B. Helpensure proper air flow through the case. Help limit electrostatic discharge (ESD) inside the case. SMTP B. if your PC's enclosures are open. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. Helpprevent moisture buildup in the case. sts . The cooling of some components can be reduced or totally eliminated and can cause damage. C.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. HTTPS D. then the cooling of the PC changes dramatically. a technician notices that several unused expansion card slots have open ports. QUESTION NO: 105 "Pass Any Exam. However.www.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. This address can be verified from printer's configuration. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.

actualtests. Sometimes.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. To find this problem you can ping the printer from your computer. BNC C.co m 34 . Print spooler view in the Printers Control Panel D. E. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. A job in error status is at the top of the print queue. New drivers have been released and need to be installed. The print queue window from system tray B. Answer: C. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. The printers IP address has changed. B. A technician has verified the printer is online and prints a configuration page from the printer. C. Any Time. RJ-45 "Pass Any Exam. D." . A. Sometime if the IP address of the printer is changed you cannot print. QoS for printing is not functioning over the LAN. The printer needs to have a cartridge replaced. Which of the following is the MOST likely cause of the issue? (Select TWO).CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A.com Ac tua lTe sts . QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. T-Connector B.www. The printer would not start printing again till that print job is removed from the queue. Properties of the printer from the Printers Control Panel C.

You can type the Ipconfig command by "Pass Any Exam." .co m . The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.actualtests. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.com 35 Ac A user calls and says they cannot get to the Internet. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). 3x C. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. A.www. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.CompTIA 220-701: Practice Exam D. B. 8x E. 6x D. D. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. C. Any Time. 1x and 8x bus speeds can be used. 1x B. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. The Syntax IPCONFIG /all displays full configuration information. 24x Answer: A. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Start>Run>typeipconfig>click OK and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. sts .D QUESTION NO: 109 A.

To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . dxdiag "Pass Any Exam.co m 36 . The recovery process will start. Recovery console C. Secures network traffic through shared key encryption..CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Dynamically assigns IP addresses for easy client configuration. Vendor recovery CD D. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). B. Provides resolution of host names to IP addresses. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP .com Ac tua lTe sts QUESTION NO: 111 .www. C. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. chkntfs B. Which of the following is needed to perform an ASR restore in Windows XP? A. Provides security for a network through the use of ACLs." at the bottom of the screen. Any Time. A." .actualtests. Operating system CD B. D. The DNS server strictly functions as an ip address lookup for a given domain name. you need Operating system CD and the recovery floppy disk that you have created.. press F2.

They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.CompTIA 220-701: Practice Exam C. Which of the following is the MOST likely explanation for this extra partition? A. Space set aside by Windows for use by the virtual memory swap file. Space reserved by the drive manufacturer for firmware. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. D.actualtests. A potentially dangerous virus has been downloaded onto the system." . C. This partition is not assigned a drive letter and is not accessible from Windows. Parallel port B. sts . A recovery partition put there by the manufacturer.www. Answer: D A. Serial port C. Any Time. B. IEEE 1394 port D.co m .com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. tracert D.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. ipconfig E. ping Answer: C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Having arrived onsite. which you already know." . B. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Which of the following is the correct path to change the language settings? A.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer.CompTIA 220-701: Practice Exam Explanation: First check the boot order. Excessive internal display brightness is set. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine.actualtests. B.co m Answer: D . C. Which of the following should the technician do NEXT? A. D. Insufficient memory for the OS. Control Panel> Accessibility Options> General "Pass Any Exam. D. Clean the toner cartridge. You should always use the test page feature from the printer properties. If that does not work then you may need to delete and reinstall the printer. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Replace the fuser. Print a test page. sts . C. not from an application. Change the paper. The processor is improperly seated due to bent pins. the technician has a discussion with the customer and reviews some examples of their print jobs. to test printing. Any Time.www. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. The airflow is blocked.

802. C. Print a test page.11g standard if you want to use a standard that can support communication up to 54Mbps. Perform a self-test page.actualtests. the technician successfully tests for speeds of up to 54 Mbps.11b supports communication only up to 11Mbps. 802.11x C.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.www.11g B." . Control Panel> Regional and Language Options> Regional Options C. 802. 802. Cycle theprinters power. B.co m 45 .CompTIA 220-701: Practice Exam B. and Bluetooth supports communication up to 3Mbps. sts .11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. Control Panel> Regional and Language Options> Regional Options> Customize D.11b D. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. Which of the following standards of wireless card did the technician install? A. 802.11 standards. Any Time. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. When connecting the laptop to a wireless network. D. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.11x refers to the family of 802. 802. Reboot the computer.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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E. False negative B.com Ac tua lTe sts . Upgrade to Windows NT4. D.www. and then remove from laptop. then to Windows 98SE then Windows XP Home.0 SP1 then Windows XP Home. B. Clean out the dirt with a damp rag. C. Perform a clean installation of Windows XP Home. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Turn off the laptop. Any Time. D. Upgrade to Windows XP Home directly from Windows 95. Stop the device. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95.actualtests. Upgrade to Windows 98SE then to Windows XP Home. Defragment the hard drive weekly. Answer: A. B.CompTIA 220-701: Practice Exam A. A.co m 52 . True negative C. Remove the driver from Device Manager." . B. D. C. C. it is BEST to perform which of the following actions on a routine basis? A. "Pass Any Exam. Degauss the display and drives. and then turn off the device. Upgrade to Windows 95 OSR2. Clean out the dust with compressed air. True positive D. Remove hardware in Control Panel.C QUESTION NO: 157 To lengthen the life of computer hardware. Which of the following describe the potential upgrade paths? (Select TWO).

HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.actualtests. The modem is not recognized in Device Manager.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A.www. a balloon in the system tray indicates a print job has failed to print. The technician has the correct. Which of the following is the MOST likely cause? m 53 . The printer does not recognize the font type. The account does not have permission to install drivers. B. Printer firmware needs to be updated. B. The paper needs to be replenished. C. D.co When trying to print. C. The modem is not functioning properly.com Ac tua lTe A. The high encryption package is not installed. sts . Which of the following would be the MOST likely cause of the problem? A. Answer: C QUESTION NO: 162 "Pass Any Exam. but is unable to successfully install the drivers. Any Time. HKEY_ CURRENT_USER B. updated drivers. The computer needs to upload the print job. HKEY_USERS C. HKEY_CURRENT_CONFIG D." . D.

DVD.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .actualtests. PC card adapters B.EXE B.com Ac A.www. TASKMAN. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Mercury C. which of the following should be removed to avoid damage during transit? A. Duct tape D." . Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. Any Time. Lithium D. Electrical tape B.EXE C. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Electromagnetic Interference (EMI) B.co m 54 . CONVERT. PROGMAN. Which of the following should be used to repair the wire? A.ROM drive "Pass Any Exam. Masking tape C. LCD C.EXE D. SPUNINST.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.

POST C.CompTIA 220-701: Practice Exam D. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. D. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Periodically clean the vents using a small vacuum cleaner.co m Answer: C 55 . Radio frequency interference D. Which of the following should the technician take under consideration? A. LDAP B. Directly spray the vents with compressed air.www.actualtests.com Ac tua A. Use a moist rag to clean the vents monthly. B. High voltage discharge C. C. Any Time. Install ceiling fans in the room." . BIOS D. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Electromagnetic interference B.

Location of the PCs with respect to each other D. C. Cable D.actualtests. DSL C. sts . Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam.www.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon.co m A customer brings a PC for a technician to repair. Ask open-ended questions to gather the symptoms. Which of the following should the technician keep in mind when setting up the lab? A.com Ac tua lTe A. B. Fiber B. Begin running diagnostic software and confirm findings with another technician. Electrical safety with the extra network cables C." . Which of the following can the technician do to better understand the customers issue? 56 . Get the customer contact information. and then confirm the findings with the customer. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. D. run diagnostic tests. Cable management to avoid trip hazards B. Any Time.

SSID D. Answer: D "Pass Any Exam. DSL B.com Ac tua lTe sts QUESTION NO: 174 . Fiber Answer: D QUESTION NO: 173 When setting up a WAP. D. Broadband C.co m 57 . To change the voltage coming from the wall C. WEP C." .actualtests. To allow the power supply to operate at different voltages B. which of the following is broadcasted by default and should be disabled? A. Any Time. To allow alternating current to be used instead of direct current D.CompTIA 220-701: Practice Exam A. Filters incoming voltage spikes and surges. Converts AC power to DC power that a computer can use to operate and charge its battery. WPA B. B. C. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Satellite D. Allows for a portable computer to be easily moved without being plugged into an outlet. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.www. Changes DC power to AC power to charge the battery and enhances portability.

DIMM C.www.com 58 Ac tua lTe sts A. DDR2 . Dot Matrix C. SDRAM C.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Impact B. DDR3 D. Any Time. SODIMM B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Thermal B." . Laser "Pass Any Exam. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Laser D. SIMM D. DDR B. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.

PCMCIA D. Inkjet D.www. Inkjet C. PCIe X16 Answer: C "Pass Any Exam. Any Time. tua lTe A.actualtests. WAN sts Which of the following allows a secure connection between two points? . VPN C. HTTP B. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Thermal B. AGP 4X C. ISA B. Color Laser D.CompTIA 220-701: Practice Exam C.co m Answer: A . FTP D." .com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location.

Make sure the laptop display is enabled. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . D. C. D. Replace the LCD inverter. Make sure the OS has the latest video drivers installed. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A.co m 60 . B. B. Any Time.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. SR1234ct B.www. Reformat the hard drive to a clean state using the format command. rw2%HN D. Remove the hard drive and destroy it. CompTIA558475 C. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. ct23&P#h~ Answer: D A. Run a large magnet over the top of the hard drive several times.actualtests. Remove the memory and destroy it. Replace the video card inside the laptop. C. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A." .

1000Mb/s C. USB 1. IEEE 1394 B.actualtests. 10000Mb/s D.CompTIA 220-701: Practice Exam A. USB 1. Any Time.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A." .www.com Ac tua lTe sts QUESTION NO: 188 . PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. IEEE 1394 D. DDR333 C.1 C. DDR400 D. 100Mb/s B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. PC2100 B. USB 2.0 C. S/PDIF B.1/2. 1Gb/s Answer: A "Pass Any Exam.co m 61 . SATA D.

Start Menu D. Data written to a disk located in a paging file that would not fit into the systems RAM. Provides addressing of memory beyond 4GB. B. C. Provides use of more powerful video graphics accelerators. Provides use ofPCIe X16 expansion slots. Control Panel C.actualtests. C. The maximum amount of memory a given system can potentially have. Program Files B. D.www. Degauss the monitor. "Pass Any Exam. B.com 62 Ac tua lTe sts A. C. Provides access to larger hard drive partitions. . Any Time." . Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . B. Set the resolution to the highest the monitor can display. Set the refresh rate to the lowest the monitor can display. D. Calibrate the monitor.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Flash memory used to hold temporary files before deletion. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A.

co m Answer: D 63 ." . Larger capacity than traditional magnetic drives C.g. Hibernate. D. D.CompTIA 220-701: Practice Exam D. Document findings. Verify full system functionality. Built-in encryption standards B. Any Time. resume from a low power state when it receives a network packet telling it to do so. Identify the problem. A portion of physical RAM that is mirrored to the hard drive for redundancy. Lack of drive heads and platters D. Higher data integrity sts Which of the following is a characteristic of solid state drives? . collect all packets that are sent to any device on the LAN. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A.www. C. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.com Ac tua lTe A. B. send packets to other network devices on the LAN instructing then to enter a low power state (e. C. Establish a theory of probable cause. Off).actualtests. B. send broadcast packets over the LAN to all computers simultaneously. Answer: D QUESTION NO: 197 "Pass Any Exam. and outcomes. actions.

Are you sure the power button is not stuck? B. Was any hardware installed since it last worked? C. Has the monitor been replaced recently? E. Which of the following questions should a technician ask to help determine what occurred? A. Which of the following is the quickest way to accomplish this? A.com Ac tua lTe sts . A. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Was there a power outage since yesterday? B. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Share out the printer from the attached computer. Which of the following RAID levels should be implemented? A.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday." . Any Time. C. Purchase an external Ethernet print card. D. Are you sure you ran a find on the system and the program is just not misfiled? D. B. Move the computer and attach to the printer. it just keeps rebooting.E QUESTION NO: 199 Two users want to print to a USB printer connected locally.actualtests.co m 64 . Set up a local print queue. Were there any new software updates done? Answer: B.www. Is the power cable on the monitor loose? D. RAID 0 "Pass Any Exam.

A. RAID 1 C. D. compose a record which allows user authentication.www. and serial number. D. C. B. Identify the user and associated problem.CompTIA 220-701: Practice Exam B. C." . Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. select the appropriate priority level for the issue. Answer: D A technician uses a call logging process in order to: (Select TWO). Assign an appropriate priority for the issue. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. identify common issues among multiple users. B. Allows the operating system to be backed up with immunity to virus activity B. Allows the operating system to be rolled back to a previous point in time D. model. RAID 4 D.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Any Time. E. Identify the hardware make. track the process of the incident.actualtests.co m 65 . which of the following should the technician do FIRST? A. Elevate the call to a higher level of support.com Ac tua lTe sts QUESTION NO: 202 . help maintain a balanced workload for the help desk technicians. Allows the operating system to assigns dates so that user data files are backed up C. Answer: B.

www. Userestore point to roll back the computer to a previous date. The hard drive light is constantly on. Dual-sided DVD .com Ac tua lTe sts A.actualtests. Use thecheckdisk utility. B. Utilize less memory C.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. C. "Pass Any Exam. Increase system security B." . Empty the recycle bin and deleted email items. Blu-Ray D. Increased network speed E. Answer: A. DVD. Use the defragment utility. Any Time. Longer chip life Answer: C.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 .RW+ B. A. A. Which of the following can be performed on the hard drive to improve performance? (Select TWO). D. Use the drive compression utility.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO).RW C. Increased performance D. E. DVD.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).

D. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). CGA D. Ask the customer to check daily to see when it is completed.co m . Check the Hardware Compatibility List to see if the program is not compatible with the OS. Logical token B.www.actualtests.CompTIA 220-701: Practice Exam A. DVI C. Which of the following is the BEST response for the technician to give? A. and asks when it will be done. C.D QUESTION NO: 208 A customer brings a PC in for repair. VGA E. Ask the customer when they would like to have the work completed. The technician will get back to them as soon as possible. Inform the customer that others are waiting. S-Video Answer: B. B. Give the customer an estimated time for repair based on the technicians assessment. Run the program as a local administrator. Encrypted passwords C. QUESTION NO: 209 A. B. RFID smartcards "Pass Any Exam. C. Check for any updates to the program. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Any Time. A. The user states that they do have Internet connectivity. Add an exception to the firewall for the program. USB B.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router." . D.

www." . a user is reporting system crashes and performance loss. Retinal scan Answer: D.CompTIA 220-701: Practice Exam D. Contact the vendor for an RMA. Download and install updated drivers for the device. Plenum D. Which of the following would be the FIRST step in resolving this issue? A.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Answer: C "Pass Any Exam. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Coaxial B. Ensures all users physically login to the wired network B.co m 68 . B. Ensures that only certain devices can access the network C. UTP C. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.com Ac tua lTe sts . Disable the device in Device Manager. Fingerprint reader E. D. Any Time. C.actualtests. Try installing the device to a different port or slot. Encrypts data traveling across the wireless network D.

CD." . DVD. When the laptop is removed from the docking station. Which of the following boot options would be MOST effective in troubleshooting this issue? A.ROM Answer: C.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.com Ac tua lTe sts . Floppy drive E. Safe mode B. USB drive D. Which of the following Windows features BEST accomplishes this? A. Serial Cable B. and after restarting their PC the display is no longer appearing. when locally connected.www. the user would like the laptop to automatically switch to the wireless connection. Safe mode with command prompt D. Driver signing B. Any Time.co m 69 . Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. Hardware profile C. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Boot to the recovery console C. A. Wireless Zero Configuration D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.ROM C.

System Restore C. sysprep "Pass Any Exam. Windows reports that no antivirus software is currently protecting the system. Security Center B. Contains special characters Answer: D. Obscure word in a dictionary B. Update the Antivirus definitions.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. D. Contains AES encryption D. A. fdisk B. B. C.E QUESTION NO: 219 A. Disable the antivirus logging in the Event Viewer. Machine Debug Manager D. Install the Microsoft Malicious Software removal tool. Which of the following solutions would resolve this issue? lTe sts . Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO).www.com Ac tua After successfully installing a free antivirus solution. Any Time.co m 70 .actualtests. Contained in a text file C." . Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Disable antivirus protection withinSecurity Center notification. Contains numbers and letters E.

" .com Ac A. WindowsVista Basic B. 224.1 D.www. and WDS is available in Windows Server 2003. WindowsVista Ultimate "Pass Any Exam. Ghost is a third-party utility.16.1 B. Any Time. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.1. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . 53 B.0. 172. 192. Windows XP Home C.actualtests.co m 71 .0. you need to use the Sysprep utility.0. regedit D.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.168. 80 C. Windows XPMedia Center D. 10. which comes with Windows 2000 Professional. RIS only comes with Windows Server operating systems.1.1 C. 110 D.CompTIA 220-701: Practice Exam C.0. QUESTION NO: 221 Which of the following is a class A IP address? A.

D. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. Any Time. 650MB.com Ac tua lTe sts .7GB. can be used to modify desktop preferences. a performance value of system components. a technician has determined what has caused the problem. B. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.actualtests. 25GB.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A.co m 72 . the reliability and speed of search indexing. C. makes changes to the registry. B. changes the boot sequence order. the speed and available bandwidth of Internet connections. C. 9GB. opens a text based word processor. Answer: C QUESTION NO: 226 The edit command line tool: A. remaining hard disk storage space." . D. C. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. 4. B. D.

Task Manager D. check the HCL. B. D. Document findings. REGEDIT C. before performing hardware upgrades a technician should: A. actions and outcomes. D. Computer Management B.CompTIA 220-701: Practice Exam A. B. Establish a plan of action and implement the solution. Fingerprint reader E. Event Viewer Answer: C QUESTION NO: 229 As a best practice. archive old drivers. C. A. Voice recognition D. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Verify full system functionality. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Smart card B. perform a disk defrag." . Optical recognition F. clean each component with an approved cleaning solution. C. Ask the user opened ended questions to see if they agree with the cause. Barcode scanner C.co m .www. Any Time. Secure ID Token "Pass Any Exam.actualtests.com 73 Ac tua lTe sts . Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE).

Right-click on theprinters icon and select Properties D. Any Time.www. Right-click My Computer thenselect Manage C. FAT D. Encryption Keys D. which of the following file system should be used in formatting the drive? A.D. UFS C. NTFS B. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam." .co m 74 . FilterKeys B. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. ToggleKeys C. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.actualtests. Start > Control Panel > System B.com Ac tua lTe sts .CompTIA 220-701: Practice Exam Answer: C. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A.

the AC adapter of the laptop and the computer. Nothing else should be plugged into the UPS under a user's desk. B. Any Time. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts .actualtests. Power cord is loose. Bluetooth headset "Pass Any Exam." . Mouse and keyboard need to be cleaned. Laptop computer C. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.www. The hard drive is in standby mode.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. format C. Hard disk failure or operating system needs to be reloaded. diskpart D.co m . C. convert B. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on.com 75 Ac A. LCD monitor D. Laser printer B. D. Which of the following is MOST likely the problem? A.

CompTIA 220-701: Practice Exam B. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). 2700 C. "Pass Any Exam. Windows Defender C.com 76 Ac A. and the technician would like to install an additional two sticks of 512MB PC3200. The PC is currently holding two sticks of 512MB PC2700. A." . D. Degauss the monitor. Any Time. AM/FM radio D. B. Replace the display adaptor. Reload the driver for the monitor. FilterKeys E.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. 5300 tua lTe A technician is installing a RAM upgrade into a PC.co m . Assuming the necessary slots are available.www. 2100 B. Windows Event Viewer B. Power cycle the computer. C. Large screen television C.actualtests. Data Execution Prevention Answer: B. Which of the following actions BEST resolves this issue? A. CHKDSK D. 3200 D. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 .

NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. Reformat the hard drive to a clean state using the format command. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . An alert when the computer case has been opened C. Erase the hard drive using a disk wiping program. Pass all computer components near a large magnet.actualtests. Any Time. MAC filtering B. WPA encryption D. C.co A computer is being sold over the Internet. Run FDISK on the hard drive. sts .com 77 Ac tua lTe A. D. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A." . B. WEP encryption C. A set of firewalls and anti-virus programs protecting the computer D.www. An alert at logon when an unknown user has tried to logon B.

Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. TV tuner card B." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. We believe the problem is the network interface card. Connect to it via an aD.actualtests.co m . One particular caller demands to know exactly how long the system will be down. C.hoc wireless connection D. Connect to it through a computer share B.com 78 Ac tua lTe The file server had an expected outage this morning. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. Video capture card D. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. B. Is your work solely depending on the server? Try to not be upset because before you know it. Connect to it through a TCP/IP port C. D. I am not the server technician so please do not take a bad tone with me.www.CompTIA 220-701: Practice Exam A. We have identified the problem and we will have it back up as soon as possible. a notice appears on the screen which says the site is being blocked by a filter. Any Time. Hardware and software are not exact sciences. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Graphics card C. the server will be back up. Which of the following would be the appropriate response? sts . A technician believes the on-board NIC is bad. There is no way to tell how long this will take. We will have it back up within the hour." .

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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which of the following should be done? (Select TWO).actualtests. D.www. RAID 1 C.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 1 C. B." . E.co m 85 . RAID 5 D. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 0 B. USB 1. Any Time. actions. C. Inform the user every step that was performed throughout the entire troubleshooting process. A. Answer: A. Verify full system functionality and implement preventative measures. Document the system findings. RAID 5 D. RS-232 B. and outcomes. RAID 0 B. Inform the user that the computer may not function as it did before the problem occurred. Change theusers permissions so that they cannot create any potential problems in the future. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.com Ac tua lTe sts .1 "Pass Any Exam.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A.

NIC E.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A." . PS/2 C. A.11n B.com Ac A. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). SCSI D. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .www. IEEE 1394 B. Modem F. SSID D. 802.co m 86 . MAC "Pass Any Exam. Serial Answer: D. WEP C. MAC filtering C. Any Time. Parallel D. NAT B.actualtests.CompTIA 220-701: Practice Exam C. Channel 11 D.

Any Time. Answer: A QUESTION NO: 277 "Pass Any Exam. the system will auto-select the projector on restart.C lTe A.www. m 87 . Administrative Tools D. Reboot the computer. SSID C. WPA key B." . The projector is turned on.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Accessibility Options sts . MAC filtering D. Press F1 to shift display to the projector.com Ac QUESTION NO: 276 tua Answer: B. but no display shows on the screen. Which of the following could the technician do to send the display to the projector? A.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Use appropriate function toggle key to switch display mode. D. User Accounts C.actualtests. Go into Device Manager and enable the projector. System B. C. Security Center E. B.

D. D. Dynamically assigns IP addresses for easy client configuration.actualtests. Return the system to the user.co m 88 . which of the following should be the NEXT action according to the troubleshooting theory? A. Any Time. Resolves queries for resolution of host names to IP addresses. Verify that all other parts of the system are working properly.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Provides security for a network through the use of ACLs. C. IDE Hard Drive E. Digital Video Disc B. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Compact Disc D.44MB Floppy Disk Answer: B. Backup Tape C. Answer: C QUESTION NO: 278 After the problem is resolved. C.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Recreate the problem and reapply the solution to ensure it worked properly. D. Answer: C QUESTION NO: 279 A. lTe sts . 1. B." .www. Solid State Drive F. B. "Pass Any Exam.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Secures network Internet traffic through shared key encryption.

The user accidentally deleted the files.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). and then select the Support tab. "Pass Any Exam. B. D. select Properties.co m . select the Hardware tab.actualtests.com D. user to move so the technician can check the computer for problems. right click the Local Area Connection. B. C. Answer: D. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A." . Installation from Microsoft. Factory recovery partition B. and then click on Device Manager. Open a command window and run net /?from the command line. Purchase a fully configured hard drive Answer: A.D. Right click on My Computer. Which of the following is the MOST likely cause of the problem? A. XCOPY all files from another computer C. select Status. Run the System Configuration Utility from the run line and click on the Services tab. Open a command window and runipconfig from the command line. The user selected an alternate hardware profile. A. D.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. C. The user saved the files to a different location. users coworker to confirm what the user said and verify there is a problem.CompTIA 220-701: Practice Exam A. Open Network Connections from the control panel.com 89 Ac tua lTe sts . E. B. Network installation F. Windows CD installation E.www. Any Time. The local user profile is corrupt.

ThinNet C.com Ac tua lTe sts . Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. user to explain the problem and listen without interrupting the user. Any Time.www. user to state the issue and stop the user when the technician has an idea of how to fix the problem. D. Decreased ESD C." . UTP B. Decreased EMI D.co m 90 . 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Fiber D. 100 feet (30 meters) B. Increased RFI B. 328 feet (100 meters) C.actualtests. 492 feet (150 meters) D. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A.CompTIA 220-701: Practice Exam C.

CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. SCSI B. net use F: \\ComputerName\ShareName /persistent:NO C. IDE D. Parallel port "Pass Any Exam. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . USB port C. net use \\ComputerName\ShareName /persistent:YES :F D. Task Manager D. Any Time.com Ac A.co m 91 .actualtests. Serial C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Serial port D. Standard TCP/IP port B. ASR C. net use \\ComputerName\ShareName /persistent:NO :F B. MSCONFIG B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A." .www.

co m 92 .ini Answer: D Explanation: To configure dual-boot computers. System Properties>General C. PCMCIA D. Where would they find this setting? sts .dos D.txt B. ISA B. PCIe C." . Any Time.ini file is an editable text file with one or more lines that reference partitions to boot to. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.www.ini that is loaded by the ntldr file that loads the bootstrap process in a system.actualtests. System Properties>Advanced>Performance Settings>Advanced B. you need to edit the boot. AGP Answer: B "Pass Any Exam. Boot. Ntbtlog.inf C. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. Sysprep. The boot.com Ac A. System Properties>Advanced>Environment Variables D. Bootsect.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.

Hostname B.actualtests. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Securing wireless access points D. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. D.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. Storing passwords B. C. Which of the following is MOST likely the cause? A. Blocking harmful network traffic C. B. The UPS is disconnected from the wall.co m 93 . Default gateway C." . Any Time. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. The speaker wires were disconnected while cleaning.com Ac tua lTe sts . ISP D. A new security update is available for download. The default printer is out of paper or offline.www.

C. Email applicationadD. An infallible method which binds a signature to a message D. Start > Help and Support C. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.in which adds the signature block to all email messages C. Any Time. Due to condensation within the lower tray assembly. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . The paper jam was caused by moisture in the paper tray. RG-58ThinNet D. Which of the following is MOST appropriate? A. B. The process of removal is so complex that only those certified for repair should attempt to resolve.actualtests. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Start > Programs > Accessories > System Tools > Help and Support D. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.com 94 Ac A.co m . CAT5e C. D.CompTIA 220-701: Practice Exam A. CAT6 B. Cryptographic mechanism that identifies the sender as well as the message integrity B.www. the customer asks for an explanation the cause of the problem. Right-click My Computer > Help and Support B." . the functionality of the rollers was impaired and therefore ceased to transfer properly. The situation was caused by irresponsible users that spilled coffee in the bottom tray.

"Pass Any Exam. Generators eliminate the requirement to establish log-in attempt limitations.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A." . Generators create new passwords every time a user signs in to prevent social engineering. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . D. 4GB C. Allows a LCD projectors output to display on a laptops screen B. Any Time. Generators eliminate ausers tendency to create passwords that can be a security liability. 2GB B. C.com Ac tua lTe A.actualtests. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). Allows analog video output to a variety of devices C. Generators extend the requirement to periodically change passwords. 8GB D. B.www. 128GB sts . Allows digital video to a variety of devices D.

Cable C. Motherboard B. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Fan C.actualtests.www.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A.CompTIA 220-701: Practice Exam A. Dial-up B. Screws D. CPU E. Standoffs C. Capacitors Answer: C. Any Time. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Heatsink D.co m ." .com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Riser cards B. You should install only the standoffs that align with the holes in the motherboard. sts . DSL D.

0. 10. Malicious software that monitors Internet surfing habits B. Malicious software that is self-replicating and self-propagating B.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. Temporary Internet Files B.1.actualtests.com Ac tua A." . Malicious software attached to another piece of software D.CompTIA 220-701: Practice Exam A.168.www. 172.25 C.0.0. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.0. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.15 D. 192. Browser Plug-Ins C.254. 169. Malicious software that changes theusers home page C.15 B. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .16. Any Time.co m 97 . Malicious software that is self-replicating and self-propagating C. Downloaded Program Files D. Malicious software attached to another piece of software D.

Any Time. Which of the following would be the BEST startup selection? A. Ability to detect hardware incompatibilities and resolve them C. USB hub C. Ability to bypass the IRQ channels to work directly with the CPU B.co m 98 .www. "Pass Any Exam. you would choose the Last Known Good Configuration advanced startup option. Graphics adaptor D.actualtests. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A." . Safe Mode with Command Prompt C. Last Known Good Configuration D. Debugging Mode B.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A.com Ac tua lTe sts . Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Ability to detect and correct single bit errors in memory D. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. KVM B.

B. Which of the following standards should the technician upgrade to? A.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. 802.www.actualtests.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. C. Run a power supply test. Before the technician performs any diagnostics which of the following actions should the technician take? A. Which of the following should the technician do NEXT? tua lTe sts .11a wireless card D. Restore the backup to a new hard drive.co m 99 ." . Create a checklist of the most likely issues.11g wireless card B. What is a bluescreen message? How should the technician respond? "Pass Any Exam. D. Update all software to determine if this corrects the problem. Check the security log for error codes. The customer asks the technician. Boot into Safe Mode.11n wireless card C. D. 802. Any Time. Answer: B QUESTION NO: 316 A. Run a backup routine. Apply the latest service pack. 802. 802. C. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. B.

RSA keys D." .actualtests. D. Failed fan C. and a regular mouse without having to connect all of the devices each time. Logical Token B.com 100 Ac tua lTe sts . Network Hub "Pass Any Exam.co m . Explain that it is a message that assists in identifying problems based on the error code. full size keyboard. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Docking station B. Tell the customer that abluescreen is another name for stop error. In the office they want to use a 24 LCD monitor. B. Under powered fan B. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. C. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Which of the following is MOST likely causing the sound? A. Which of the following will allow this functionality? A.CompTIA 220-701: Practice Exam A. System clock feature D. Any Time. Pad locks C. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Daisy chain C.www.

AppleTalk B. DNS E. It provides slots for expansion cards. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. Which of the following can be installed to accommodate the customers request? A.www. Solid state hard drive D. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. lTe sts . "Pass Any Exam. and bays for storage devices. IPX/SPX D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. B. SATA hard drive with a rubber gasket C. A private network between two computers using wireless cards without using a wireless access point between them. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks." .actualtests. NetBEUI Answer: B. Any Time.CompTIA 220-701: Practice Exam D. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. connectors for peripheral devices.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). PATA hard drive B. DHCP C.co m 101 .

D. A secured line of communication between two points through a public network.co m 102 . Disable the system BIOS so the SATA card can take boot precedence. Computer Answer: B. Laptop AC Adapter D. D.C. Portable Heater E. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Any Time. Vacuum Cleaner F.com Ac tua lTe sts .actualtests. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Use the Windows XP Professional for SATA card support feature when installing Windows. which of the following must be performed for the installation to be successful? A. A. AGP "Pass Any Exam. B. C.www. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). PCIe C.CompTIA 220-701: Practice Exam C. Nothing else should be plugged into the UPS under a user's desk." . ISA B.F Explanation: He should plug in the monitor. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Create a utilities partition on the hard disk prior to OS install. Press F6 when prompted to load the additional drivers. Monitor C. the AC adapter of the laptop and the computer. Laser Printer B.

Trojan tua lTe A client receives an email stating that their online auction has been compromised.co m .11b B. It says that they need to login and change their old username. Edit the config." .sys file that is located on the root directory. Infrared D. power cycle the system. Midway through Windows loading. Any Time. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.com 103 Ac A.actualtests. 802. Enter System Configuration Utility and select Startup Menu. Press F8 after POST but before Windows begins to load. Spyware D. 802. Phishing B. password along with all of their account information. Bluetooth 2. B. D.www. Which of the following is this an example of? sts .0 C.11a Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam D. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Botnet attack C. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. C.

which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. RJ-45 D. but has to be terminated at the last device? A. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.actualtests. BNC C. RJ-11 B." . "Pass Any Exam. From the system configuration utility B. Serial D. Any Time.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . which of the following can the technician use to stop a program from loading at startup? (Select TWO). SCSI C. From the MMC snap-in C. USB B. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP.com Ac In a Windows machine. ST . From the start command window D.www.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.

CompTIA 220-701: Practice Exam A. hold the can upright and spray.co m . D. Inform the user that a technician will be out to resolve their problem shortly. Inform the user that the problem will be escalated to a supervisor for resolution. C. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. Performance Monitor D. Can I redirect your computer to a network printer until a technician can repair the problem? B.actualtests. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. B. "Pass Any Exam. Close existing ticket and open a new trouble ticket for the user. Net stop Answer: B.www." . Unplug the power cable. MSCONFIG E.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer.com 105 Ac tua lTe sts . Unplug the power cable. Have you removed and replaced the printer drivers already? C. Which of the following is the BEST response from the technician? A. Any Time. Leave the unit powered up so that any issues with cleaning can be immediately realized. type print lpt1 in the box. type CMD in the run line. Which of the following is the BEST response? A. C. when the black window opens. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. remove all the components inside the case and spray each one separately. Select Start. remove the cover. D. Registry C. Event Viewer B. Inform the user that there is no record of the prior call. B.

GrounD. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Memory is defective.fault isolation outlet C. E. Disconnect all external devices. remove the cover.www. hold the can upside down and spray. tua lTe Memory was added to a Windows laptop and upon booting up. C. Operating system does not recognize the additional memory. Any Time.CompTIA 220-701: Practice Exam D. A. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Thermal transfer compound B. D. B. Anti-static mat E.D Answer: A. UPS Answer: C.com 106 Ac A. remove all components. sts QUESTION NO: 338 . B. Memory mismatch." . C. Anti-magnetic screwdrivers F. Remove the internal main battery. the BIOS only reports the original memory amount.co m . Memory brand is different than the computer. Remove the CMOS battery. Unplug the power cable. Memory size needs to be adjusted in Device Manager. "Pass Any Exam. D.actualtests.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. Anti-static wrist strap D. Wait until the main battery is exhausted and then remove. Which of the following are the MOST likely issues? (Select TWO). Which of the following should the technician do NEXT? A.

D. Which of the following is the BEST course of action? A. Continue using the power supply until it fails. When putting a PC into long-term storage B. C. When traveling to other countries C.www. A. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Replace then entire power supply. When troubleshooting power issues D.actualtests.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Cache D. Verify the voltage powering the fan. B.com Ac tua lTe sts A. Replace the fan. When installing more powerful components . Front side bus B." . Removable storage C.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . USB "Pass Any Exam. Any Time.

actualtests. Small wires strike and transfer ink from a ribbon." . Linear power supply C. D. Heat from theprinthead melts the ink onto the paper. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. B. Toner sticks to photoconductive areas on a drum. Any Time. SCSI E. C. Lithium ion cell Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam B. B. Answer: C Which of the following BEST describes how an impact printer works? A.co m 108 . C.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Serial D.www. SATA C. Small wires impact and squeeze ink from a ribbon. D. Nickel cadmium cell D. IEEE 1394 Answer: B. Heat from theprinthead boils a water-based ink. Heat from theprinthead boils a water-based ink. Heat from theprinthead transfers an image onto the paper. Toner sticks to photoconductive areas on a drum. Switching-mode power supply B.com Ac tua lTe sts QUESTION NO: 345 .

actualtests. 48x D. SATA B. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. 24x B. Any Time.co m . Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. ODBC B. AGP C. It was introduced in 1996 and is an extension of the system BIOS." . Although the technician has immediately responded to the dispatch. SODIMM D. the technician finds the customer extremely angry that it has taken "Pass Any Exam. ACPI C. sts .www. you need to use ACPI standard. IRQ D.ROM can be read? A. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop.com 109 Ac tua lTe Explanation: : To define power management in laptop computers.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 32x C.

document the situation and inform management that thecustomers behavior was undesirable. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. D. Any Time. The technician then explained to the customer the importance of keeping a clean area around their computer. B. B. The wireless network card has been disabled by the hardware switch. C." . Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Which of the following is the MOST likely cause for the problem? A. Report the incident to thecustomers manager.CompTIA 220-701: Practice Exam over four hours for a response.11a to 802. lTe sts A technician has replaced a failed keyboard that was full of debris. B.actualtests.www. to ensure that the keyboard is still functioning. but now they are unable to see the network at all. actions taken and the outcome.co m 110 . Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Recent provider upgrades have changed the wireless specification from 802. Document the issue including findings. Make sure the customer is aware that the current service level agreement allows for an eight hour response. MAC filtering is preventing the computer from connecting to the network. They were able to connect without a problem the day before.11n. D. D. Ask another technician to verify that the findings are correct. Upon closure. Follow up with the customer at a later date. Which of the following should be the technicians NEXT troubleshooting step? . Answer: B "Pass Any Exam. Empathize with the customer then focus on completing the task in an expedited manner. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Upon closure. C. document the situation and inform the manager that the customer was not happy with the response time. The wireless network is not properly configured. C. Focus on completing the task in an expedited manner.com Ac tua A.

Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. It prevents voltage from shorting out the CPU. Switch C. B. D.www. The DHCP service needs to be restarted on the client computer. Everyone else is able to print to the color printer without a problem. Since returning the customer is only able to print to the black and white printer. It assists in keeping the CPU cool. Firewall B. It prevents theft by covering the values written on the CPU. the customer asks what the tube of paste that came with the CPU is used for. The customer was able to print and then left on vacation. Any Time.actualtests.com Ac tua lTe A. sts . Which of the following is the MOST likely cause for the customers issue? A.co When installing a new CPU for a customer. C. Ethernet hub D. C. B. D. The printer address has changed and the customer needs to remap their printer. Thecustomers permissions have changed and needs to be an administrator to print color. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 ." . It keeps the new CPU from falling out of the socket.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. The print spooler service needs to be restarted on the client computer.

Copy C.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Incremental B.1. Which of the following is the MOST likely cause of this? A. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.3 B.16 C. Not enough free space on the hard drive C.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.1.actualtests. Graphics card jumpers need to be reconfigured D. A full backup backs up all the files on the disk.168. Limited amount of memory for the display adapter B.9. these files are then marked as archived. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. sts .1.1. 8. Any Time. Which of the following backup type should be selected? A." . 206. Full D.co m 112 . A copy backup backs up the selected files and does not mark the files as archived.CompTIA 220-701: Practice Exam A.7 D. 176.www.1. 192.15. The backup should clear the archive bit for each file.

Answer: C QUESTION NO: 361 A. B. Answer: D QUESTION NO: 360 A dual core CPU has: A. B. However. double the number of pins. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. twice the amount of cache. has four integrated processing units. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam.com Ac tua While a customer is describing a problem to a technician. C. C." .CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. has twice the cache of a dual core processor. Any Time. D. the customer is not done describing all their symptoms. D. has two error correcting and checking units.actualtests. is clocked four times faster than a normal unit. B.www. requires memory to be installed four units at a time.co m 113 . The technician should ask the customer to repeat the problem several times so they can verify all of the facts. the technician knows what the solution is. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. C. D. two separate processing units.

The ink carriage might move. C.CompTIA 220-701: Practice Exam A.www. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. B. C.actualtests. Reinstall the mouse drivers. D.co m 114 . Calibrate the touch screen. The laser will be hot. provide remote assistance to users. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. Replace the touch screen. D. The print fuser will be hot. Nonmetallic tools C. The print spooler can catch any loose clothing. C. secure communications with websites." .com Ac tua lTe sts . Any Time. Replace the mouse. encrypt the contents of a hard disk. B. A wrist strap B. B. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. prevent unauthorized login attempts. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. "Pass Any Exam. Which of the following would BEST resolve this issue? A. A UPS D. D. Which of the following safety precautions must the technician be aware of before repairing the printer? A.

www. Ask the user about where information on that update was released. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? .actualtests. ping C. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Which of the following is the BEST way to respond the customer? A. D. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Post notices around the building. Answer: C "Pass Any Exam. C. telnet D. C. Install the update without notice. Stop the mandatory update. Disregard the statement and continue to resolve the new issue. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. D.com Ac tua A." . Wait until the customer completes their statement andexplain how to resolve the new issue. B. Any Time. ipconfig B. Email the users about the update.co m Answer: C 115 . State that the update has no relationship to the new issue and continue implementing a solution.

Backup registry file C. C. Export registry file B. Control Panel>Services C. Install Windows Updates. Disable plug and play in the BIOS. a PC displays MISSING NTLDR.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. D. C. Save registry file "Pass Any Exam. Which of the following is the BEST course of action? A. Clear any removable disks from all drives and start-up PC.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. D. B. Control Panel>Configuring Desktop B. B. Ignore the call and call back afterwards. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. how can the registry backup before changes are made? A.actualtests. Display Settings>Advanced Settings D. Ask the customer for permission before answering the call.co m When attempting to boot-up. Step outside and answer the call. Answer the call and then resume work." . Remove any incompatible hardware. Any Time. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit.www. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . .

Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Which of the following would be the BEST method? A. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Any Time.com Ac tua A. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Install a wireless PCMCIA card.CompTIA 220-701: Practice Exam D.co m Answer: B 117 .11g network connectivity to a laptop. Update the firmware in LAN adapter.actualtests. Start>Settings>Control Panel>System>Hardware C. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.www. C.shell B. Start>Settings>Control Panel>Speech D. 9-pinD. which of the following locations would provide access to adjust the input levels? . shell E." . RJ-45 C. Activate infrared ports in the BIOS. Install a Bluetooth USB adapter. D. B. 15-pin D. 6-pin Mini-DIN Answer: A "Pass Any Exam.

bat C. SODIMM B. Which of the following is the MOST likely cause of the problem? A. The user does not have the correct printer driver.actualtests. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A." . One of the memory modules has 168 pins. DDR RAM D.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Task Scheduler C. Print Spooler B. nothing happens. Boot loader phase D.www.co m An end user reports that anytime they try to print locally. Logon phase B. RIMM C. Any Time. Autoexec. Network . Which of the following is the memory type? A. Which of the following services is MOST likely causing the issue? .CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Workstation D. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. "Pass Any Exam.

Error correcting memory making data adjustments C. The CPU has dislodged from its socket. The user does not have the correct network drivers.www. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. D. C. C. D. C. Hard drive is failing D. Install the support tools from the Windows XP CD. Run theipconfig /registerdns command. Which of the following should the technician do? sts QUESTION NO: 381 .actualtests. The printers USB port is not compatible.co m 119 . Run theipconfig /all command. Modify the path variable to include the location of winipcfg. B. The monitor has failed. Any Time. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on.exe. "Pass Any Exam.CompTIA 220-701: Practice Exam B. D. Which of the following is the MOST likely problem? A. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation." . The technician runs winipcfg from the command line but receive an error that this is not a recognized command. The hard disk drive has failed. B. Power supply warming or cooling B. There is no display on the monitor and the PC shuts off following the beep. The operating system is corrupt. Which of the following is the MOST likely cause of the noise? A. The report is not formatted to use USB.com Ac A.

C. Use thefdisk command. Answer: B QUESTION NO: 386 "Pass Any Exam. Sometimes either or both devices fail to function. ISDN B. Upgrade the power supply. Which of the following is a BEST practice to ensure that the companys data is protected? A. DNS D. Create two hardware profiles. MAC filtering C.actualtests. Use a low level format. D. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. enable one of the new devices in each profile. Any Time. Which of the following should the technician do? A. Repartition the hard drive.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. but either device will function if the other is disconnected. Upgrade the device drivers for both components." .www. B.com 120 Ac tua lTe A. Install additional ribbon cables.co m . Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? .ROM drive. C. B. Use the format command. D.

Dual independent bus architecture B. B. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B .com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. The hard drive has failed. While troubleshooting. The user has placed a non-bootable floppy diskette into the diskette drive." . Installing same memory type but at a slower rate of speed A. Windows C. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Documents and Settings D. C. Installing more memory of the same type and speed C. Program Files B. Installing the newest memory available D. Installing the fastest memory available B. Any Time.co m 121 . D.actualtests. The BIOS must be set to auto-detect the hard drive. The hard drive jumpers are configured incorrectly.www.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. the technician verifies that the hard drive is being correctly recognized by the BIOS. DDR2 RAM "Pass Any Exam.

IEEE 1394 D. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .www.co m Answer: C 122 . TwisteD. IEEE 1394 C. Fiber optic C.pair copper wire B. Coaxial D. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Any Time.pair copper wire D." . Fiber optic B. IEEE 1394 C. Hyperthreading D. Fiber optic B. TwisteD. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.CompTIA 220-701: Practice Exam C.actualtests.com Ac tua lTe A. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.

ECC D.co m . ISA slot D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.com 123 Ac tua lTe sts .actualtests. connectors for peripheral devices. Express bus C. Docking station B.www. TCP/IP "Pass Any Exam. It provides slots for expansion cards. RJ-45 B. Any Time." . Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. LC C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Dual channel B. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. SC D. and bays for storage devices. Non-ECC C.

CompTIA 220-701: Practice Exam B. Any Time. Answer: A "Pass Any Exam. Data encryption would be less secure over wireless connections. B. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. D." . 802.com Ac tua lTe sts QUESTION NO: 398 .actualtests.www.co m 124 . Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. On top of a component D. Hyperthreading D. Data encryption would be more secure over wireless connections. In the socket of a component C. 802. On the outside of a heat sink B. A user would need to manually type the SSID to connect. Dual Inline Package (DIP) B. C. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.11n D.11a C. L2 cache C. The access point would now transmit on only one channel.

255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.actualtests. 255. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.0.0. Upgrade retains user settings C. Any Time. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. 255. 255. Windows Language Wizard B. 255.255. Windows Multiple Language Keyboard Pack C. Upgrade formats the drive B.0.0.0.www.1 C.0 D.0.co m .CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. QUESTION NO: 403 A user reports that their USB device has stopped working. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.255.com 125 Ac tua lTe sts .0 B." . Applications need to be reinstalled with an upgrade D.255. Windows Multilingual Interface Pack D.255.

B. Determine if any other users are affected by the problem. CPU "Pass Any Exam. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . Determine how long the user has had the problem. C. D.actualtests.CompTIA 220-701: Practice Exam A. Determine how long before the user is due for an upgraded system. Any Time.www. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. D. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D.co m . RAID D. B." . seeing windows. aero glass. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. three-dimensional viewer. Determine if changes have been made that could have caused the problem.com 126 Ac A. tua In Windows Vista Ultimate.mp3 at the end of mpeg layer 3 file names in Windows XP? A. C. BIOS B. a user has the ability to customize translucent windows called: lTe sts . floating bars. RAM C.

Perform a backup before making any changes. Support different resolutions D. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Establish a plan of action to resolve the problem." . Daily C. Document all issues. A. To support active desktop E.com Ac tua A. Which of the following types of backup should the technician select? . findings and solutions. Differential D. Any Time. Establish a theory of probable cause. Limited display size C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Which of the following is the NEXT step that the technician should take? A. Answer: C "Pass Any Exam. Higher response time B.www.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. B. The technician has validated the problem and suspects that the application needs to be reinstalled. Incremental B. Limited bandwidth Answer: B. D. The user has asked that a full backup be run every day.co m 127 .actualtests. C.

Which of the following should the technician do NEXT? A. C.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.com Ac tua lTe sts . B. dxdiag Answer: D Explanation: To test the DirectX functionality. msconfig D. Develop a plan to get the drive replaced. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. D. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it.co m 128 . Call their manager and report the status of the issue. B. Which of the following utilities should the technician run? A.ROM drive and has tested and found that the drive is defective. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Document their findings and the actions taken. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. D. regedit B.ROM drive and tested that everything is working properly. Run a backup of the system. Run a full system backup. C.www. you need to use the DxDiag utility (DirectX Diagnostics). Any Time. Call their manager and report the status of the issue.actualtests. Which of the following should the technician do NEXT? A. ipconfig C. "Pass Any Exam." . Question the user and make sure that they have not made any changes to their system recently.

Any Time.5 times the physical memory D. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Hal. 4095MB C. Ntbootdd. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Use the proper acronyms. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. 1." .dll Answer: D Explanation: The HAL.exe B. Use email so that everything is in writing.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.www. The size equal to the physical memory B. Use technical jargon.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Smss. B. Which of the following is the BEST approach to tell the customer what is going on? A. C. Ntldr C. D.com 129 Ac tua lTe sts .co m . Use non-technical terms.sys D.actualtests.

Which of the following is MOST likely causing the shutdown issues? lTe sts . Restate the issues to the customer for validation.www. Power supply to the room is not great enough for both the copy machine and the computer. Improper ventilation from dust buildup inside the computer. Which of the following is the BEST course of action to take care of the appointments during that day? A. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. B. D.CompTIA 220-701: Practice Exam A. Call the customers scheduled that day and reschedule all the appointments to different days. It has been in service for four years and is located in a copier room. Skip the first appointment. Go to the first scheduled appointment late. Inform the client the service must be rescheduled with a different technician.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. D. C. D." . Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning.actualtests.co m . and make the repairs as quick as possible to try to catch up on the schedule. Get a language to language conversion dictionary to help understand what is being said. RS-232 "Pass Any Exam. C. Electromagnetic interference due to the copy machine in the room. explain the reasoning to the client. Answer: C QUESTION NO: 418 A. Power supply on the computer is going bad. RS-422 B.9 port? A. Ask to get an interpreter to assist in the language barrier. B. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. C. Any Time. B.

com Ac tua lTe sts .www. Any Time.co m Answer: B 131 . Higher electricity measured in volts.G "Pass Any Exam. F. IEEE 1284 D." . Enable DHCP. Use a TPM Chip. B. Disable SSID broadcast.actualtests. More horsepower will be provided. 25 D. Use WPA encryption. E. D. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Use a MAC filtering. C. Answer: A. Enable Volume Shadow Copy. D. G. More devices can be powered at one time.D. Greater duration of power availability. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE).CompTIA 220-701: Practice Exam C. A. B. C. QUESTION NO: 421 How many pins does a VGA Connector have? A. 9 B. 15 C. Disable WEP.

2. 1. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. B.actualtests. Add a USB hub to each computer. 360Mbps D. 32-bit card C. Add an infrared connection to all computers. Add a KVM switch to thetechnicians computer. 12Mbps. 16Mbps. Add a Bluetooth connection to all computers. A worm self-replicates. 256-bit card .com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. C. 450Mbps C.0 data rates? A. 128-bit card D. B. 10Mbps. A virus does not require user interaction. 20Mbps. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A.0Mbps. C.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. Which of the following provides the BEST solution? . 2. D.5Mbps." . 1.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability.0Mbps. 16-bit card B. Which of the following is the BEST solution? A.www.5Mbps. Any Time. A worm requires user interaction. "Pass Any Exam. 480Mbps B.

D. Stay on the current service call and arrive late on the next service call. Go to the second appointment because it is listed as priority and then reschedule the first. Any Time. C. C. apologize. B. and reschedule. Call the next service call. Call the second customer. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. C. Which of the following would be the BEST way to handle the situation? A. call the second customer and explain you are running late. and reschedule. and go to the next service call. Which of the following is the BEST resolution for the issue? sts .co m . Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. this is going to make the technician late for the next service call appointment.www.actualtests.CompTIA 220-701: Practice Exam D. "Pass Any Exam. Which of the following should the technician do FIRST upon arrival at the customer site? A. D. B. Make the first appointment and then. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. A virus self-replicates. apologize. lTe A service call is taking longer than expected for a technician. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. after completion." . B.com 133 Ac tua A. Rush to finish the job. Leave the current service call to make the next service call. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify.

Explain that the issue can not be resolved because the technician does not understand the language. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Windows Sidebar D.co m 134 . Any Time. Call another technician who has worked with this customer in the past and inquire about any prior issues.CompTIA 220-701: Practice Exam D. RJ-45 C. Windows Narrator "Pass Any Exam. BNC D.actualtests. The current language on the workstation is the customers native language. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Which of the following applications can be used? A. B." . RJ-11 B. Tell the customer that the operating system is corrupted and must be reinstalled. C. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time.com Ac tua A. Change the language and complete the service call. Windows Defender B. Windows Media Center C. D.www. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Ask the customer if the technician can change the language. Which of the following options should the technician do NEXT? A.

Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A.www. WindowsVista Business D. Memory failure D. WindowsVista Ultimate C. Hard drive failure C. Windows Vista Home Premium C.com Ac QUESTION NO: 435 tua lTe sts . Any Time. Windows XP Professional B. Windows XPMedia Center D.co m 135 . Which of the following is the MOST likely cause? A. Pointing stick failure B. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Windows Vista Home Basic B.actualtests. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop." .

The printer was working fine Friday. C. a worm that attacks multiple computers and memorizes each computers keystrokes. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A.actualtests. B.www. applets. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam.co m 136 ." . User Account Control D. gadgets. a person who go through a corporations waste to see if they can use any of the information. D. hives. C. Answer: C QUESTION NO: 438 A.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. Task Manager B. targeted email that is directed at a group of users so that it appears to be from a legitimate source. Sidebar Interface C. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. icons.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . Any Time. D. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. B. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page.

actualtests. Replace the video card to confirm diagnosis.www.co m . After speaking with the user and examining the symptoms." . "Pass Any Exam. Smart cards D. C. 128MB graphics card C. Verify that all other computer components are operating normally. Establish an alternative diagnosis. a computer must meet which of the following hardware requirements? sts . Question the user to determine what has caused the video card to fail. Key fob C. The printer drivers need to be rolled back to a previous version. D. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. Any Time.com 137 Ac A.CompTIA 220-701: Practice Exam A. B. B. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. the technician believes that the computers video card has failed. Spooler service needs to be restarted. Wrong type of paper is being used for this printer. Which of the following steps should the technician take NEXT? A. 800MHz processor B. D. Username B. C. Too many pages are being sent to the printer at one time. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. LCD monitor D.

Processor C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Right-click the applications shortcut and choose Properties. Select Disable Visual Themes. DOSKEY C. RAM D. Case fan B. Without changing Windows Vistas system-wide color depth settings. Select Run in 256 colors. Enter the Compatibility tab and select Disable Visual Themes. lTe sts A user owns older software that requires 8-bit color depth in order to run properly.com Ac Answer: A tua A. Right-click the applications shortcut and choose Explore. D. Hard drive Answer: D "Pass Any Exam. The Compatibility tab within an application shortcuts Properties B.EXE D. Right-click the applications shortcut and choose Compatibility. Right-click the applications shortcut and choose Properties.actualtests. CONVERT. Any Time. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. B. which of the following will BEST fix this issue? ." . Which of the following is MOST likely the issue? A. C.www.co m 138 . Enter the Compatibility tab and select Run in 256 colors.

CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Safe Mode B. Disable Automatic Restart . Device Manager B. Any Time. Last Known Good Configuration D. Telnet D.www. a computer is getting stop errors. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. The technician has uninstalled the program.actualtests." . Which of the following should be used to troubleshoot this error? A. but the stop errors continue. Active Directory Restore Mode C. Event Viewer Answer: D QUESTION NO: 447 A. Debugging Mode B. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Debugging Mode D. Last Known Good Configuration C. Dxdiag C. Which of the following Advanced Startup options would BEST resolve this issue? .co m A technician is unable to log into a users computer after installing new hardware.

co m 140 . Incandescent lighting "Pass Any Exam. Safe Mode D.com Ac tua lTe sts . USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Electrostatic Discharge (ESD) C.CompTIA 220-701: Practice Exam A. Last Known Good Configuration C. Voltages and size D. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Debugging Mode B. Emergency Repair Disk (ERD) D. Which of the following would MOST likely cause the connection drops? A. Back up of the data C. Any Time.www. Restore Point B.4GHz wireless access point that drops connections. Which of the following would need to be created prior to the installs? A. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer." . Cordless phones D.actualtests. Wattage and size B. The access point is next to a speaker B. Resistance and size C.

After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue.11n C. The fastest cache that resides at the chip level. Which of the following would BEST assist their searches? m . Which of the following is the MOST likely reason? "Pass Any Exam.11g D.www.11 standards operates at a maximum speed of 11Mbps? A. 802. Defrag C.actualtests. The largest cache that resides at the chip level. The fastest cache that resides outside the chip level. Chkdsk B. D. it will not delete.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A.11b B. Indexing D. C." . Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.co A technician notices that a group of users are continuously searching their computers for the same files. B.com 141 Ac tua lTe A. 802. Any Time. 802. When the technician tries to delete the job. The largest cache that resides outside the chip level.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. 802. Scandisk sts .

The user submitted the job as a priority. Wi-Fi C. A technician looks at a document and observes that the text appears to be consistent in color across the entire document." .www. Once a job is submitted to the queue it cannot be removed. Send a test page to the printer. Replace all of the print cartridges. Bluetooth "Pass Any Exam.actualtests. B.co m . C. Infrared D. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Gigabit Ethernet B. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. This printer is not capable of printing such fine details select another type of printer. D.CompTIA 220-701: Practice Exam A. C. The printer is set in draft mode in the printer properties.com 142 Ac A. C. B. B. D. Which of the following is the MOST likely cause of the missing detail? lTe sts . Which of the following options would BEST help troubleshoot the problem? A. Run an alignment page. Power cycle the printer. Some of the inkjets are clogged in the cartridge. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. D. The printer does not support the font on the document. Any Time. The job must be deleted using theprinters front panel. The technician does not have the necessary permissions.

com Ac A technician must replace a network printer. 802. Unplug the network printer and then replace with a new printer.key authentication D. replace the printer and then print everything that was saved. Any Time.key authentication .11a D. D.www. WEP2 withshareD. C.11n B. WPA2 withshareD." .key authentication B.11b C. 802. WPA withshareD.co Which of this following wireless security options is MOST secure? m 143 . Notify all users before unplugging the printer.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. 802.actualtests. B. Save all print jobs.key authentication C. Which of the following is the FIRST step the technician should take? tua lTe sts A. WEP withshareD. 802. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. Delete all print jobs before replacing the printer.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.

com Ac tua A.co m 144 . The hard drive is faulty and needs to be replaced. After installing the hard drive which of the following must the technician do NEXT? A. Which of the following is MOST likely the cause of this problem? A.www.ini C.bat. Enter hard drive information manually into the BIOS. Enter hard drive information manually into the Boot. Enter hard drive information manually into the Autoexec. boot. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. msconfig D. chkdsk D. Any Time." . Enter hard drive information manually into theNtldr file. The system cannot connect to the network. D.CompTIA 220-701: Practice Exam A. The automatically restart feature in System Failure option is on. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. C. B. fdisk C. convert B. D. C.actualtests. "Pass Any Exam.ini file. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . The system does not have enough free hard drive space. B. sysedit B.

CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Device Manager>Computer Properties C. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. D. Any Time. Which of the following is the MOST likely problem? A. Hard drive is faulty. APM is off. Device Manager>Power Options>Check-off the Hibernate box C. The technician suspects an IRQ conflict. BIOSis reporting a memory error.www. B. BIOS>Power Menu>S11>Hibernate D. C. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. My Computer>Hardware>Settings D. Answer: B QUESTION NO: 470 "Pass Any Exam.actualtests.co m ." . CMOS battery is dead. Start>Run>Regedit B. In which of the following can the technician go to review the IRQ settings? A. Control Panel>Power Options>Hibernate tab B.

Window Vista Home Premium "Pass Any Exam. Powersupplys fan is defective. The workstation does not power up properly. Power supply wattage is too low.www. C. Windows Vista Home Basic B. Power supply wattage is too high. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. The workstation will power up if only a single drive is connected. Which of the following is the solution? A. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Power supply is the wrong voltage. Answer: A A.actualtests. B.co m 146 . The feed roller is defective. C.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected." . The toner cartridge is defective. Any Time. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . D. Power supply is the wrong wattage.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. D. Powersupplys fan is defective. Power supply is the wrong form factor. B. D. The fuser unit is defective. Which of the following is the MOST likely cause? A. B. C. Windows XP Professional C. The pick-up roller is defective. Power supply is the wrong form factor.

DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A.actualtests. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . ECC C. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.www. UPS B. SLI B.com Ac tua lTe A. Better cooling D." . SLI D.co QUESTION NO: 475 m 147 . DDR C.CompTIA 220-701: Practice Exam D. Any Time. DLT D. Error detection C. Lower cost B.

SSID broadcasts C. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . MAC filtering D. This method allows access to only computers that have specific MAC addresses. There is no IP filtering or DNS filtering. FTP D. Parallel B. WEP keys B.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port.actualtests.0 D. The use of an SSID cannot limit access even though it is used by all the routers." .com 148 Ac A. but requires the last device to use a terminator? A. QUESTION NO: 480 "Pass Any Exam. USB 2.co m . VPN B. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. Any Time.www. SNMP C. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. IEEE 1394 C.

Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A." . WEP key B. SSID broadcast ID D. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Adware B. RFI B. which of the following settings should be changed to prevent interference between the two devices? A.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. Worms D.co m 149 . Network diagram to prevent damaging any cables "Pass Any Exam. EMI D. High temperature warnings and cautions D. Slipping hazards or dangerous footing concerns B. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A.com Ac A.actualtests. Channel number C. Hazardous chemicals or compounds C.hoc C. AD. Any Time.www. CRT C.

Which of the following is a primary safety factor when using a soldering iron? A.actualtests.co m . Touch pad B. Flash drive C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. C.www. RF or wireless interference B. Any Time. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . IEEE 1394 port D." . Check to the correct type of paper is being used. Change the toner cartridges. Replace communications cable. Which of the following is MOST likely having an issue? A. Voltage or shocks C. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Add additional memory to the printer. Static or ESD damage D. D. B.

com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. LCD monitor B. NIC D. Which of the following devices is MOST likely connected to the other end of the cable? A. Fax machine C. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. CRT monitor C. which of the following features should they research? A. BitLocker "Pass Any Exam.www. Scanner D. If they want to add more gadgets. STP B. and several other items on their display. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. RJ-11 D. calendar. UTP C. Any Time.CompTIA 220-701: Practice Exam A." . .actualtests. because it has much lower crosstalk and interference in comparison to copper cables. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. They can span distances of several kilometers.co m 151 . Switch B.

The sound card is not connected properly. D. Which of the following troubleshooting steps is NEXT? A. and outcomes. Power supply D. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive.CompTIA 220-701: Practice Exam B. C. Any Time. Defender C. Establish a theory of probable cause. Ask the customer what the issue is. The drives device driver needs to be updated. Decoder software needs to be loaded. Document findings. Sidebar D. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . The system does not have enough RAM installed. C.com Ac tua A. Establish a plan of action to resolve the problem. Case fan B. Answer: A "Pass Any Exam.www. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Heat sink C." . B. Which of the following is MOST likely the issue? A. actions.actualtests. B. D. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem.co m 152 .

B." . and outcomes. The BIOS need to be updated. Test the theory to determine cause. Any Time. Which of the following troubleshooting steps is NEXT? A.com Ac tua lTe A. C.actualtests.www. Establish a plan of action to resolve the problem and implement a solution. and outcomes. Answer: D QUESTION NO: 497 "Pass Any Exam. Document findings. Which of the following is causing this to happen? A. The power supply has a loose connection.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. actions. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Document findings. Establish a theory of probable cause. sts . B. mouse movement and the power light is blinking. C. Verify full system functionality. Verify full functionality and implement preventative measures. actions. C. D. Ask the customer questions to identify the problem. The system is in hibernation mode. B. D. The keyboard is faulty. D.co A technician arrives at a customers location in response to a call.

CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A.heatsinks do not. tua A user purchased a TCP/IP laser printer. Which of the following is MOST likely the cause for this problem? A.co m 154 . Download the latest drivers from the manufacturer. Configure the IP settings.heatsinks provide passive cooling. D. D. Configure NetBEUI settings. Fans provide passive cooling. Fans must be directly applied to the cooled component. The technician needs to map the drive. C. Print out a test page. Windows key + L C. Ctrl + alt + L "Pass Any Exam. C. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Fans provide active cooling." .heatsinks provide active cooling.com Ac A. C.www. B. A. The technician needs domain administrator rights. B.actualtests. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . D. Any Time. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. The operating system is corrupt. B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.heatsinks are not. Fans are applied with thermal compound. The technician needs local administrative rights. Ctrl + alt + delete then lock computer B.

D. Answer: C Explanation: If the display of the laptop is not working. The AC adapter was inserted in the incorrect port. A CD. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. The monitor and laptop video cards are incompatible. The laptop BIOS was not updated to support external video. Which of the following is the MOST likely explanation? A.ROM drive C. Windows key + Alt + M Answer: A. "Pass Any Exam. then you can try to toggle the video output function key and plug in an external monitor to the laptop. The video cable connecting the monitor is loose. Windows key + alt + delete E. Any Time.www.CompTIA 220-701: Practice Exam D." . The function key was not pressed to toggle the video output.co m 155 .com Ac tua lTe sts . C. the AC adapter for their older laptop quit working. B.actualtests. QUESTION NO: 503 A user reports that during a business trip to Europe. A video card with at least 16MB of VRAM D. A hard drive with more than 4MB of free space B. which of the following must be available in the computer? A. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. Which of the following is the MOST likely cause? A.B QUESTION NO: 501 When installing the Windows XP operating system using RIS.

IPSec B.actualtests. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . Uncheck Extend my Windows Desktop in the Display Properties. C. CHAP II Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam B. D. D. Which of the following will correct this problem? A. EFS C. B. Change the display resolution to a lower setting. Adjust the refresh rate of the display to 72 Hertz. The mouse pointer software is corrupt. lTe A user reports that when they are typing. The laptop is near a source of EMF interference. C. instead of seeing their desktop they only see their background graphic. A Remote Desktop session has been established on laptop.co Answer: C m 156 . their pointer will randomly move about the screen or highlight words. The adapter was rated for 110-120 Volts. C. The sensitivity of the touch pad is too high. The adapter was rated at 50-60 Hertz. D. Any Time. The adapter was rated for 220-240 Volts.com Ac tua A. PGP D.www. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A." . Toggle the function key for the video display. B. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop.

Configure biometric authentication.actualtests. which of the following MOST reliably prevents all data from being stolen? A. Install network monitoring software and perform a trace. C. Encrypt all local data files. Install system patches.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives.www. D. Remove the control circuit board from the drive. B. Perform a disk defragmentation. Which of the following steps would shorten the startup time? A.co m Which of the following will improve the functionality of the OS immediately following a new installation? . D. Physically destroy the disk platters. Store the drive next to a magnet for one hour. C. B.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Any Time. C." . B. "Pass Any Exam. Setup user profiles. Install anti-virus software. D. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. . After completing the initial configuration. they notice the system takes a long time to display the desktop. Run a full anti-virus scan. Run the defrag command on the system. Format the drive.

actualtests. The customer can power up the laptop when using the power cord without the docking station. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on.B QUESTION NO: 513 A technician is troubleshooting a computer error. Which of the following steps should the technician take prior to installing the application? (Select TWO). Answer: C QUESTION NO: 512 A.co m . D. E. They have had problems installing this application in the past. Answer: A. D. B. "Pass Any Exam.CompTIA 220-701: Practice Exam B. Run thechkdsk /f command on the system. The laptop has an electrical short in the power supply." . Which of the following is MOST likely causing this? A. C. lTe sts . B. they called the OEM and identify the problem. Decrease the size of the paging file. C. Which of the following should the technician do FIRST after the problem is resolved? A. Launch the File and Transfer Wizard. Boot the computer in Safe Mode. C. D. Create a restore point. Read the application release notes. The laptop power cord is being used instead of the docking station power cord. Any Time.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. The customer is using the laptop power button instead of the docking station power button. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station.www. Defragment the hard drive. The laptop battery is defective and needs to be replaced. After initial troubleshooting. Call the department management to document the issue. Remove unneeded startup applications.

Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.CompTIA 220-701: Practice Exam B.10 is an example of which of the following address classes? A. It runs slower than the processor speed. Monitors sessions between two hosts C. Any Time." .168. D. Class A B. D. Class C D. B. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. Assigns IP address to the workstation B. Post the solution on an online tech forum.com Ac tua lTe sts . Answer: B QUESTION NO: 514 The IP address: 192. Class B C. It runs at half the processor speed.www. Describe the issue at the next staff meeting. Provides a logical connection between a workstation and the network infrastructure D.co m 159 . Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. It runs faster than the processor speed. It runs at processor speed. Document the issue and the applied solution.actualtests. C.0. C.

D.www. From Windows Explorer. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. The customer has required all personal information be migrated to the new computer including favorites. Useregedit to export the user data to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). B. TCP D.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. Hubs only support TCP/IP protocols. Use the USMT to export the data from the old system.co m 160 . C." . B. D. IP Answer: C. SPX B. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system.actualtests. and import it to the new system. A. Which of the following should they do NEXT? "Pass Any Exam. cached website credentials and desktop preferences. C. A hub directs traffic between locally attached computers. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . NetBIOS C. DLC E. copy the users profile from the old system to the new system. A hub broadcasts all traffic to all ports. A. Any Time. Hubs are limited to a bandwidth of 4Mbps.

C." . Which of the following is the BEST option to solve this issue? A. D. Lower the pointer speed in the Mouse Control Panel applet.actualtests. Which of the following is the MOST likely cause? lTe sts . The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. D. Which of the following should the technician do? "Pass Any Exam. Update the drivers for the video card. the technician notices files that pertain to other employees. Disassemble the monitor to prepare disposal of parts independently. If they connect the AC adapter. Discharge the CRT prior to disposal. D. B. The laptop is not receiving enough power from the battery so the battery should be replaced. Any Time. C.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. B. Update the drivers for the touchpad. Dispose of the monitor according to applicable environmental regulations. The power management settings on their laptop are set to disable the internal NIC. Answer: A QUESTION NO: 522 A.CompTIA 220-701: Practice Exam A. Format the hard drive and reinstall the OS.www. B. C. While preparing the files for the disc burning. Dispose of the monitor in the trash. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. The laptop is not receiving enough power from the battery so a second battery should be installed. The laptops NIC needs updated drivers.co m . they can connect to the network.

Report the issue to theusers manager and return the next day to work on the issue. B.CompTIA 220-701: Practice Exam A. Which of the following should the technician do? A. Follow thecompanys established guidelines to reset passwords. Reset the password for them and inform them of their username. B. Schedule a later time to call them back once they remember their username. C. Create a new account for the user. B. Organize theusers papers into file folders. Tell the user that they will return later in the day once they have cleaned their desk. Carry it with the screen closest to your body. Provide copies of the files to the people named on them. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. "Pass Any Exam. Carry it by holding it upside down by the base." . they cannot identify their username. however. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. D. Any Time.actualtests. providing standard permissions. C. Delete the files off the portable drive once they are finished burning the disc. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. The user is quite messy and has a lot of paper strewn about.www. B.co m 162 . Which of the following actions should be taken? A. C. D. D. D.com Ac tua lTe sts . C. Keep the files on the portable drive and then look at them later for confidential material. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Carry it with the protrusion on the back facing your body. Call the person that wants the disc burned andask them if they can look at the files. The technician needs to work on the issue but is distracted by the users mess. Carry it by using both the power and video cords for stability.

Respond by asking the caller to slow down and repeat the concern twice.co m 163 . D. Answer: C "Pass Any Exam. Which of the following should be the FIRST course of action? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Receive. D. C. Any Time. and forward. ask for help and respond. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. put on hold. it sounds like an airplane taking off. Listen to callers concern without interrupting and being judgmental. A customer reports that when the computer starts up. B. Verify that the user has not made any OS changes. B. Respond by informing caller to slow down and change their attitude. Attempt to replicate and verify the issue. Receive." . Ask the caller to call back when they are in a better mood. B. evaluate and respond. put on hold and forward.www. C.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Check the BIOS for temperature changes. D. give first impression.actualtests. Which of the following would be the MOST effective way to respond to this call? A. Receive. Receive. Open the case and determine the cause of the noise. understand. C. interpret. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues.

"Pass Any Exam. 24 volts D.co m . C. Which of the following is the BEST course of action? A. Which of the following is the BEST course of action? A. Ask the customer's permission to put them on hold. Any Time. Avoid the incoming call and call back later. D. Forward the customer to another technician in order to listen to the co-worker. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Write down error code and ask for assistance.com 164 Ac tua QUESTION NO: 532 lTe sts . 32 volts Answer: B A technician is on the phone with a customer. The technician receives another incoming call from the technician's friend.www. Update the OS with the most recent patches. Research online forums for assistance. Put the customer on hold just for a few minutes. 12 volts C. Answer: B QUESTION NO: 533 A technician is responding to a customers call. a co-worker asks the technician for assistance. Forward the customer to another technician. B.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. D. 6 volts B. At the same time.actualtests." . Which of the following is the BEST course of action? A. C. B. Email the manufacturer with the details of the issue. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites.

however. Replace the motherboard and perform a system restore. Which of the following troubleshooting steps should the technician perform FIRST? A. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error.com Ac tua lTe sts . Replace the workstations NIC. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. After speaking with the user. Formulate another theory as to what might be causing the problem. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Document that disabling the firewall did not solve the issue and call another technician for assistance. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. D. Answer: D "Pass Any Exam. D. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. C. B.CompTIA 220-701: Practice Exam B. C. Which of the following troubleshooting steps should the technician take NEXT? A. Put the customer on hold just for a few minutes and assist the co-worker. D.www.actualtests. Use Windows Recovery Console to perform a repair installation of Windows." . disabling the firewall did not help the issue. B.co m 165 . Any Time. Replace RAM modules and verify that all other system components are operating properly. C. Reinstall the firewall software. the technician believes that firewall settings may be the cause. Contact the user to determine if any recent changes have been made to the computer. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue.

Which of the following describes the BEST course of action? A. Answer: B QUESTION NO: 539 "Pass Any Exam. D.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Install anti-spyware and run an initial scan. Report the situation to the appropriate authorities. Establish a theory as to what caused the changes to the computer. Which of the following should the technician do NEXT? A. C. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. a technician discovers content which they believe may be illegal." .com Ac QUESTION NO: 538 tua lTe A. Delete all the illegal content from the user's computer. Use a signal attenuator. Use an uninterruptible power supply (UPS). Perform a virus scan and evaluate the results. Insist that the user immediately delete the content.www. D. C. B.actualtests. Use a surge protector. Any Time. The technician speaks with the user. Ignore the content and complete the repair. C. Answer: D Answer: A While troubleshooting a problem on a users computer. Plug the computer into a different power outlet. B. sts .co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Report theusers story to management and wait for further instructions. D. B. Which of the following can the technician recommend? m QUESTION NO: 537 166 .

It is never appropriate to copy acustomers data. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. DRAM D. Ignore the situation so as to avoid workplace conflict. Answer: C QUESTION NO: 541 A. Notify the customer about their stolen data.co m 167 . A low toner cartridge "Pass Any Exam. Confiscate the co-workers personal storage media. When is it appropriate to make copies of a customers confidential data? A. D. resulting in the need for continuity chips in otherwise unused slots? lTe sts . Report the situation to appropriate authorities. Any Time. For backup purposes and with thecustomers permission. C. D. It is not appropriate unless the content is public knowledge. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. DDR3 B. B. from computers which are in for repair. For backup purposes and if the technician deems it necessary.www.actualtests. A corrupt software driver B. C. random characters? A. Which of the following is the BEST course of action? A. RDRAM C.com Ac tua Which of the following RAM types requires that all available memory slots be filled." . Excessive humidity C.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. B.

WindowsVista Ultimate. which of the following hardware components needs to be installed? sts . HTTP Answer: A "Pass Any Exam.co m 168 . TV tuner card C. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A.CompTIA 220-701: Practice Exam D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. WAP D. HTTPS C.com Ac tua A. Windows XP Home Edition. KVM switch B.www. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Windows 2000. B." . Docking station D. D.actualtests. Windows XP Professional. C. WEP B. Any Time. Video capture card lTe If using Windows Media Center.

1024GB D.actualtests.com 169 Ac tua lTe sts . SFTP B. WAP C. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Which of the following components should the technician replace? A. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A.co m . Although Windows XP lets you format only up to 32GB but can read larger volumes. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. Any Time. WPA D.www." . 32GB C. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. Processor D. L2 cache B. CMOS battery C. 16GB B. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.

B.C. which of the following ports is used for Remote Desktop (RDP)? A.com Ac tua lTe sts .co m 170 .CompTIA 220-701: Practice Exam A. Check the software for a complete install. A. C.actualtests. 2335 D. Any Time. Active Answer: D QUESTION NO: 552 By default. Check to see if wireless is turned on. 80 B. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Liquid D. Mapped network drives F. Check the wireless card for antenna connections." . Hidden devices D. Devices by type B. I/O address ranges E.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. 3389 Answer: D "Pass Any Exam.www. Explanation of error codes Answer: A. Passive C. D. Heatsink B. 110 C. Check the wireless card to be sure it is seated correctly. RAM capacity C.

Wireless card C. by default. TV tuner C. 25 C. Any Time. Capture D. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.www. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. 23 B.actualtests. 80 D.com Ac tua QUESTION NO: 555 lTe sts . NIC B. Multimedia B.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers." .co m 171 . SATA D. is used for Telnet? A. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A.

but the motherboard needs an update. Enable Boot Logging C. Bridge B. Last Know Good Configuration D.com 172 Ac A. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Safe Mode with Command Prompt B. Memory C. Crossover cable "Pass Any Exam. Any Time.CompTIA 220-701: Practice Exam A. Firmware D. The technician has determined this can be done." .actualtests.www. Router C. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing.co m . Which of the following must the technician update? sts . VPN D. WAN B. Which of the following would be the BEST recommendation to the customer? A. Operating system B. HTTP C. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A.

Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. Use the Safely Remove Hardware icon in the Control Panel. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Turn off the power to the USB device first then the computer." .actualtests. Send the drive to a data recovery company. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. try not to use numbers in the password. Answer: A "Pass Any Exam. use their telephone number as the WEP key. D. a technician should advise the customer to: A.www. C. B.co m Answer: A 173 . try and keep the same password so the customer can always remember it. D. Which of the following should the technician do? . B. C.com Ac A. C. B. Unplug the device from the computer. Any Time. D. Use the Safely Remove Hardware icon in the System Tray. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away.CompTIA 220-701: Practice Exam D. change the password frequently.

CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Any Time.actualtests. Improved registry settings D. select new.www. If the monitor has been degaussed recently B. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. B. Improved performance B. Improved security features C. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. C. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station." .co m 174 . rightclick on the desktop. use the run command and type folder. create the folder in My Documents then click and drag the new folder to the desktop. D. and select folder. The power to the external displays docking station D.com Ac tua QUESTION NO: 565 lTe sts . Which of the following is the FIRST item to check? A. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. The monitor driver version C. create the folder on a flash drive and then click and drag the new folder to the desktop.

When Windowsstarts. Boot into BIOS/Setup and change the boot sequence. D. press F8 and select Safe Boot. Which of the following is the FIRST action the technician should take? lTe sts . C. D.com 175 Ac A.www. C. Which of the following is the FIRST step the technician should take? A. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser." . tua A technician wants to reinstall Windows operating system on a notebook computer. Boot the unit in Safe Mode by pressing Ctrl/Esc. B. B. Boot the unit in Safe Mode by pressing F5. "Pass Any Exam. Any Time. B.co m . Boot into BIOS/Setup and update the BIOS. website that does not require a password to log in. Have the user check external drives for media. press F8 and select Last Known good configuration. When WindowsStarts. The technician tries to boot the computer with the Windows CD in the drive. however. D. popup advertisement that has been blocked.CompTIA 220-701: Practice Exam A. Boot the unit in Safe Mode by pressing F8. The technician explains this is a: A. Have the user power off for five minutes then restart the system. B. C. Boot into setup/BIOS and check the Graphics options. website where cookies are required. Run a check disk operation on the hard drive. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. the computer boots off the installed operating system on the hard drive. Boot into BIOS and check the hard drive status.actualtests. C.

C. Answer: C "Pass Any Exam. Set the printer to DHCP.www. B. D. D. Check to see if the monitor and computer are powered by a UPS.0. B. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Configure the printers IP to 127. secure website. Enable print sharing from the main computer.actualtests. C. Which of the following is the BEST course of action to take? . Any Time. Unplug and then re-connect all cabling to the components. D. Ask the customer what is occurring when the display is lost.co m Answer: A 176 ." . lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Run the computer until the error occurs then find where the source of the heat is.com Ac tua A. Remove the battery and run the laptop on the external power supply.CompTIA 220-701: Practice Exam D. Update or reinstall the display driver.0. Which of the following would be the NEXT troubleshooting step? A. Check the System Event log for over temperature entries.1. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Ask the customer how the laptop is being used when it reports the error. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Set the IP address to match the gateway address. B. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. C.

Remove the power and check the position of the jumpers on the motherboard. D. The NEXT action would be to: A. Replace the video card because there is no display. B. Consult the maintenance manual for the error code.com Ac tua lTe sts . but only in monochrome. C. The technician arrives and finds the printer is online but there are not any lights on the network card. D. B. have the customer clear the print queue and reboot. Which of the following is the BEST course of action to determine the cause? A. Any Time. check the printer for paper jams in the path. D. B.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. check the printer properties on the server. cycle the power on the printer and observe the boot process. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color.actualtests. replace the network card in the printer. Check the quick setup guide for BIOS settings. C.www. flash the firmware on the printer to match the new driver. power off the printer. Answer: B QUESTION NO: 576 "Pass Any Exam. have each user remove and re-install the printer to update the driver. pauses and then repeats." . power cycle the printer to update the driver. The NEXT step to evaluate the problem is to: A.co m 177 . C. The technician knows the print server had maintenance done over the weekend that included driver updates.

Which of the following Windows services is not starting during boot? A. Biometric authentication Answer: D QUESTION NO: 578 A. Standby B. WPA encryption D. Sleep D. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Password authentication B.www.co m 178 .CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . WEP C. Smart card authentication C. Computer Browser "Pass Any Exam. WPA2 B. Any Time. WPA D.actualtests. WPA." . Which of the following security technologies is this considered? A. Hibernation C.

BIOS C. Print Spooler D. Turn the monitor on/off.CompTIA 220-701: Practice Exam B. try turning the monitor on/off.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. DMA controller D. Any Time." .www. Answer: C QUESTION NO: 581 A. Northbridge B. check the video cable from the monitor to the PC. check the power cable on the monitor. Turn the monitor on/off. check the video cable from the monitor to the PC. check the power cable on the monitor. B. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. reseat the video card in the PC. Which of the following steps should the technician recommend the user take in order to resolve the problem? A.co m . Southbridge B.actualtests. D. C. The technician on call determines that the PC is powered on and is not in standby mode. BIOS "Pass Any Exam. reseat the video card. Add Hardware Wizard C. try turning the monitor on/off. Check the video cable from the monitor to the PC. Reseat the video card.

Northbridge B. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. C. Southbridge D. B. Any Time." . Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Check the power outlet to verify it is supplying power. Answer: A "Pass Any Exam. BIOS D.co m 180 . DMA controller C. Which of the following is the NEXT troubleshooting step the technician should take? A.www. CMOS D. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.CompTIA 220-701: Practice Exam C.com Ac tua lTe sts . Northbridge B. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Southbridge C. Check the power supply for voltage output. Replace the power button.actualtests. Verify that the power button is plugged into the motherboard. D.

www. The technician can also print a test page from another workstation. B. 775 C. D. It was working fine yesterday. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Case open switch D. The printer has corrupt drivers. Theusers workstation has a faulty NIC. Biometric password B. 478 B.com Ac A user reports that they are suddenly unable to print to a network printer. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. Any Time. Port triggering C." . The printer has a faulty NIC.co m 181 . Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. C. The printer is no longer the users default printer.actualtests. The technician can ping the users workstation and the printer. 959 D. Slot A Answer: A A. "Pass Any Exam.

Turn on Automatic Updates. however. Update the antivirus definitions. Set automatic updates to download only. they do not want the updates to interfere while they are working. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Verify when the last time the computer was working correctly was.www.com 182 Ac tua lTe sts . B. Turn off the firewall. DDR2 E. Multi-core B.actualtests. C. B.co m . C.CompTIA 220-701: Practice Exam A. Assign a password complexity policy. SODIMM D. C.E QUESTION NO: 590 When troubleshooting an issue with a customer. Which of the following is a best practice? A. D. Which of the following is the FIRST thing the technician should do? A. Unplug the PC and put on an anti-static wrist strap. PCI express C. Update the network device drivers. Inform the customer of how long it might take to resolve the problem. Any Time. B. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. D. Which of the following should be selected to BEST meet the user's needs? A. "Pass Any Exam. Dual-core Answer: A." . Update the virus definitions and start a scan for viruses. Disable all file shares.

B. Which of the following file systems should the technician select? A. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Check power on theusers laptops. Which of the following is the FIRST thing a technician should check? sts ." . Check the network connections. Fingerprint scanner C. Username/password B. WPA D. FAT32 "Pass Any Exam. HPFS C. Check the print queue. lTe Several users report their print jobs did not print to the local shared printer.com Ac tua A. Any Time. FAT16 B. NTFS D. Set automatic updates to download and install. C. Check the domain print server.CompTIA 220-701: Practice Exam D. D.www.actualtests.co m 183 . Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A.

www. Jumper settings D. Check the CMOS battery. The technician needs to change the computers settings to boot from a recovery CD. Where should the technician make the necessary boot order changes? A. Task Scheduler Wizard D. Motherboard settings B. Answer: A After several months users report that their computer runs slower. Backup Manager C. Check the disk for scratches. Check for incompatible hardware. a technician notices that the software hangs during the hardware detection phase. B. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Firmware settings C. Check the boot order in the BIOS.actualtests. C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot.co m ." . How should the technician troubleshoot this issue? A. The problem is related to large files being deleted. Any Time. D.com 184 Ac QUESTION NO: 598 tua lTe sts . Task Manager B.

Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. Check the printers BIOS. Check the manufacturer's website. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. B. A network interface card B. Right-click My Computer icon. Any Time.co m 185 .actualtests. select Properties B. The installation CD is not available. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts ." . PC/XT "Pass Any Exam. select Properties D.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. ATX B. Right-click Start menu. select Properties C. Check the USB port. Right-click My Network icon. C. A cable modem D. D.com Ac A. Add Hardware Wizard. Right-click System Tray. An asynchronous modem C. Which of the following is the BEST solution to locate the correct drivers? A. AT C.www.

actualtests. NTP B.com 186 Ac tua lTe sts . where would a technician go in Windows to print out a test page? A. SMTP D. Manually on the printer C. TELNET C. From theprinters drivers B. NNTP B.CompTIA 220-701: Practice Exam D." . Any Time. ACL Answer: A QUESTION NO: 603 When a job fails to print. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.co QUESTION NO: 604 m . From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. PPTP C. RDP D.www. From the printer properties page D.

Modem C.com Ac tua A. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Full duplex D. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Switch B. Port mirroring C.CompTIA 220-701: Practice Exam A. Modem C.www. Router D. Any Time. Bridge D." . Modem lTe Which of the following network devices interconnects networks together? sts . Hub Answer: D "Pass Any Exam. Router D. Half duplex B. Hub B. Hub C.actualtests.co m 187 . Switch B.

www. C. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device." . and impact printer? A. inkjet. A maximum of two computers can share a local printer verses unlimited users can share a network printer. The writing element B. C.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. B. The power supply D. while an inkjet printer fuses the image to the page. Laser printers use toner. Any Time.actualtests. Ink jet printers are safe for the environment. D. Laser printers melt the image onto the page. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. thermal. while an inkjet printer sprays the image on the page. while laser printers can be harmful to the environment. while the inkjet printer can only use ink cartridges. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. A local printer has a small footprint and cost less money than a network printer that has a large footprint.co m 188 . B. The control panel C.com Ac Answer: D tua lTe sts . Laser printers fuse the image to the page. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. The interface Answer: A "Pass Any Exam. D.

co m Compliance regulations regarding data sensitivity are primarily created to protect the: . 640 x 480 B. B. Printer configuration is incorrect. D. The application used to create the document is incompatible with the printer. which of the following provides the MOST room for effective cooling? A. ATX C. customer's personal files and professional data. Which of the following may be the cause? A.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. D. .com 189 Ac tua lTe sts A. person who would be directly affected in the case of a breach. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. company's intellectual property and proprietary information.actualtests. Any Time. C. 800 x 600 "Pass Any Exam." . Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. C. but the printer does not print the job. equipment from abuse and misuse. A print job is waiting in the print queue. NLX D.www. B. Outdated or corrupt print driver. which of the following is the minimum default resolution setting that Windows XP supports? A. BTX B.

how data is distributed between multiple drives. network drive. C. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. C. DVD/RW drive B. QUESTION NO: 617 A CD drive is a type of: A. solid state drive. the number of partitions across multiple hard drives. hot swappable drive. SODIMM D.CompTIA 220-701: Practice Exam C. and SVGA resolution is 800 x 600. Answer: A "Pass Any Exam. CGA's resolution was 320 x 200 . D. 800 x 640 D. B.com Ac tua lTe sts . EGA's was 640 x 350.co m 190 .www. B. number of installed hard drives. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A." . SD flash drive C. the back up tape drive configuration. D. Any Time. optical drive.actualtests. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A.

Two processors installed on the motherboard D.3 volts of power to the computer. Thermal grease between the processor and the fan C. it must have which of the following? A. B. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. equal or greater than the original power supply wattage. Automatic voltage detection between 110 and 220 voltage is provided. C.actualtests. AGP slot D. D. The addition of 3. D. IDE drive C.co m . equivalent to the original power supply wattage. B. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. auto sensing from 100 to 240 Volts. Thermal grease between the processor and theheatsink "Pass Any Exam. Thermal grease between the fan and theheatsink B." .com 191 Ac A. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. C. DIMM chip B. Automatic integrated surge protection is provided through the upgrade. it is important for the output to be: A. The computer can run faster because of the larger power source. equal or lesser than the original power supply wattage. tua On a desktop computer.www.

com Ac QUESTION NO: 626 tua lTe sts . Any Time. B. which of the following should occur? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. C. Answer: A When installing a barcode scanner on a computer. The computer will overheat.www. The scanner must be configured to read the code(s) desired. The barcode scanner should be set up in the computers BIOS.co m 192 . The OS will have to be reinstalled. The computer will not pass POST. D. Hyper-V technology C. The flatbed scanner must be removed. B.actualtests. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. Which of the following statements is MOST likely true? A. C. The scanner must be installed between the PS2 mouse and the computer. "Pass Any Exam." . Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). the computer must be equipped with which of the following? A. D. The memory speed will decrease. Hyper-threading technology D. Double the clock speed on a 32-bit processor B.

tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.www. To provide additional software security to the laptop D. D. The power supply is not connected to the system board. A memory chip is defective. The CRT display has failed. A. E. CPU B.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Windows has a corrupt boot. To allow additional power to be available to the laptop when docked C." . Any Time. A PCI card is not correctly seated.co m .actualtests. Duplex C. sts .ini file. To provide additional USB ports for the laptop E. Which of the following could be contributing to the noise? (Select TWO). Laser Answer: A QUESTION NO: 629 Answer: A. Which of the following is the possible cause? (Select TWO). C. To allow peripheral devices such as a monitor to remain attached B. Inkjet D.CompTIA 220-701: Practice Exam A. Impact B. Hard drive "Pass Any Exam.com 193 Ac A. B. Cooling fan C. To allow LAN/WAN switching Answer: A.B QUESTION NO: 630 The user states the desktop computer is very noisy.

actualtests. and due to space constraints. The repairs go as planned. D. Boot from LAN. leave a copy for the company owner.CompTIA 220-701: Practice Exam D. Memory chip Answer: B. Document the work done at the firm. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. B.www. Which of the following would be the BEST course of action for the technician to take? sts .com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. Boot in Safe Mode. Motherboard E. Any Time. DVI-D "Pass Any Exam. asks to have a single-connection that will carry video and audio to and from the PC.co m Answer: B . Call and/or email the owner the status of the repair and answer any remaining questions they might have. Boot from Emergency Boot Disk. Document the work done at the firm and leave the company owner a voicemail. ask one of the assistants at the company to contact the owner. QUESTION NO: 632 A. the owner would probably not want to be bothered during the work day.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. and personally contact the owner to update on the status of the repairs. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. C. Which of the following technologies is capable of this functionality? A. Boot to Last known Good Configuration. Document the work done at the firm. D. C. B." . relaying details of the repair to save the technician time.

" . in marked matching slots.1 D. Mini-PCI card B.co m 195 . The motherboard jumpers need to be properly configured. B. Keep thenorthbridge chip within acceptable temperature ranges.www. Memory has to be installed in matching pairs. Memory has to be installed in same speed and size modules.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Express card C. VGA D. DVI-I C. D. Keep the processor within acceptable temperature ranges. B. "Pass Any Exam. C. using chips equal to or larger than 1GB in size. PC card 7. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. PC card 8. Any Time. C. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.CompTIA 220-701: Practice Exam B. which of the following is true? A.actualtests. Keep the power supply within acceptable temperature ranges.com Ac A. Keep the hard drive within acceptable temperature ranges.

UTP B.www. B. Which of the following would be the MOST cost effective cable to choose? A. Fiber D.co m Answer: A 196 .com Ac tua lTe A. Fractional T1 C. the company is being forced to run the lines along power wiring and overhead lighting. Reformat the hard drive. Use Windows built-in Disk Management utility and format the disk. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Memory has to be installed in marked matching slots. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Use a multi-pass third party formatting utility. D.actualtests. using at least five passes." . Coaxial C. WiMAX B.CompTIA 220-701: Practice Exam D. C. Any Time. STP Answer: D "Pass Any Exam. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Satellite D. Due to limited ability to conceal cabling within walls. Run a high powered magnet over the drive several times.

co m . WindowsVista Ultimate B. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . A. Windows Vista Home Premium Answer: A. One B." . WindowsVista Business D.www. Which of the following operating systems currently include this functionality? (Select TWO). Windows 2000 Pro C. Any Time. Windows Defender D.actualtests. Four D. Windows XP Professional E. Fuser "Pass Any Exam. Security Center B. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Device Manager C.C QUESTION NO: 642 A.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Two C.

edit C. Liquid ink Answer: C QUESTION NO: 644 Network hubs. ping a 192.5 C. ping t 172.11 B.18. by design. 10Mb D.www. ping f 189. msconfig B. Ribbon C.CompTIA 220-701: Practice Exam B. Toner D.122." .7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.actualtests. "Pass Any Exam. can run at which of the following modes? A. ping v 10.168.10.68.com 198 Ac tua lTe sts .1. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A. Any Time. 100Mb B. Full duplex C. regedit D.0. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .5 D.co m .16.

C. Which of the following is the MOST likely "Pass Any Exam. MSTSC D. B. no errors are reported and the data cable is connected. C. B. Which of the following is the MOST likely cause of the issue? A. The monitor is not plugged into the video card. The BIOS revision is the latest version. MSCONFIG was used to disable the computer services. The PC BIOS does not support the new RAM size. MSCONFIG was used to execute the win. Upon power on. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A.ini file. D. MSCONFIG C. PERFMON B. MSCONFIG was used to execute the system. MSCONFIG was used to enable the computer services.actualtests. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. Which of the following choices is MOST likely the cause? tua lTe sts A.ini file. The RAM has been inserted backwards in their slots. D." . Any Time. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.com 199 Ac A technician is adding RAM to a PC.co Which of the following utilities is used to perform a baseline on a hard drive? m .CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. the operating system will only recognize 1GB of RAM. MSIEXEC .www. The physical printer online light is lit.

co m 200 . My Computer C. C. Computer Management B.actualtests. Performance Logs and alerts C." . Any Time. The Printing Preferences has been changed in Printer Properties. Device Manager D.0.1.1.1 D. localhost 128.com Ac tua lTe sts . Component Services Answer: A "Pass Any Exam. B. ping 128. System Information D. The Use Printer Offline option is not checked.CompTIA 220-701: Practice Exam cause of this problem? A. Control Panel B.1 C. D.0 B.www.0. ping 127.0. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. The Print Processor has been changed in Printer Properties.0. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. The Use Printer Offline option is checked.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.0.0. ipconfig 127.

CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.actualtests. Computer Management B. Performance Logs and Alerts D. Any Time. Startup Menu C. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.com Ac tua lTe sts . Component Services D." . System Tray "Pass Any Exam. Computer Management C. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Performance Logs and Alerts B. Device Manager C.co m 201 . My Computer B. Performance Logs and Alerts D. Device Manager C.www. Computer Management B. Control Panel D. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.

www.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . System Information C. cmd B. msinfo32 D. dxdiag C." . Power Options "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. Any Time. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A.actualtests. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. Task Manager D. System Information . System Properties C.com Ac tua lTe sts A. System Configuration B. Task Manager D. System Properties B.

Event Viewer C.168. 4.1 D. Performance C. 122.168. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.1.com Ac tua lTe sts ." . Simple File Sharing C.168.www.1 Answer: D QUESTION NO: 665 "Pass Any Exam.1.10. Hardware Wizard D.100 C. 192.1 B.co m 203 . Any Time. 172. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.CompTIA 220-701: Practice Exam B. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.1. Hardware Wizard D. Hardware Wizard D.actualtests. Power Options B. Simple File Sharing B.100.

8 B. 12 C. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 10 C. 10 B. 26 D. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 26 D. 63 D.co m 204 .actualtests.com Ac tua lTe sts . 8 B.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A." . 10 B. 26 D.www. 12 C. 64 Answer: C "Pass Any Exam. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. Any Time. 16 C.

and there are no error codes or beeps.11g B.11b D. DSU C. Allows multiple computers to communicate with each other in a network. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . keyboard. 802. and mouse. Connects multiple computers to one monitor. The battery is full and the laptop is plugged in. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. D. C.www. Fan B.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. CPU "Pass Any Exam. B." . and that it gets unusually hot. Modem D. Connects multiple users to one computer. 802.11n C.co m . Any Time. Allows multiple users to have access to a central gateway. Router B.actualtests. 802. 802.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Which of the following components is the MOST likely at fault? A.com 205 Ac A.

CompTIA 220-701: Practice Exam C.com Ac tua A. Cable ties B. MSDS D.www. Spam D. Any Time. ESD strap C. Logic bomb Answer: B "Pass Any Exam. Collects user and program information usually for malicious purposes D. Unsolicited mail that is sent electronically C. Battery D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Worm B. Trojan C. Code that waits for a specific response before activating B. Produces unsolicited advertisements via pop-up messages lTe sts .actualtests." .co m 206 .

com 207 Ac tua lTe sts . WindowsVista Premium D.actualtests. WindowsVista Business C. "Pass Any Exam. VPN C. Worm C. B. WAN B. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Virus B. Windows Vista Home B. Any Time. Unplug from the USB port. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A." .CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. Disable in the BIOS.www. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A.co m . C. Adware D. LAN D. Safely Remove Hardware Function.

Cycle the power to ensure that thent driver works B.www. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.actualtests. A complete restore of the hard drive D. A record of the administrative passwords C. Establish a theory of probable causes of the incompatible driver D. Restart the OS.co QUESTION NO: 681 m 208 . Start> Run> typecmd > ipconfig C. Any Time. Start> Run>typecmd> dir D. Escalate the problem to the next higher tier support shop C. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Which of the following is the FINAL step that should be performed? ." . An established recovery point B. Document findings.com Ac tua lTe A. Start> Run>typecmd > nslookup B. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible.CompTIA 220-701: Practice Exam D.

255. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.www. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. Suggest they move computer around. Check to see if the NIC is functioning. however. The laptop also needs to be able to resume quickly from this mode.255 Answer: D A. Stand by B. Ask if they have a modem.127 B. NIC B. C.com Ac tua A technician wants to configure a Windows XP Pro laptop. B.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before.0. Any Time. D. Check thatWiFi is enabled.10.1.actualtests.co m 209 .254. Hibernate D.168. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. 255.1 C. 169. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts ." . they are not receiving any WiFi signals.1 D.0. Which of the following should the technician do? A. WiFi Card "Pass Any Exam.255. 192. 127. Shut down C.

Have the customerrestart the computer to reset the keyboard for the customers profile. inquiring how the systems are running and offering any additional assistance. Right click on the print job and select resume. Bluetooth D. D.co m Answer: B . "Pass Any Exam. inquiring when the next system upgrades can be started and offer discounts. The customer had the laptop working properly all day in a docking station setting. Right click on the print job and select properties. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. The technician has not heard back from the client. Contact the customer with a follow-up call. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A.www.com 210 Ac tua A. Contact the customer with a follow-up call. B.CompTIA 220-701: Practice Exam C. Which of the following would be the BEST course of action to take? .actualtests. C." . but is now attempting to use the laptop's embedded keyboard. Any Time. Right click on the print job and select cancel. B. C. C. D. Email the business owner and offer discounted services for the next system upgrades. B. lTe sts A week ago a technician completed several upgrades for a business. Which of the following is the NEXT action to take? A. Email an assistant at the business to see if they are satisfied with the services rendered. Question the customer to determine if they are using the embedded keyboard for the first time. Right click on the print job and select restart.

/r B. Modem C. /b D.actualtests. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. PXE Boot Rom B. BOOT. BIOS D.www. Switch B. Check the keyboard drivers in Device Manager and reload if out of date.com Ac tua lTe A. Any Time. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.INI file C. Where would be the proper place to configure this? A. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A.CompTIA 220-701: Practice Exam D." . /v C.co QUESTION NO: 691 m 211 . Bridge D.

Which of the following is MOST likely failing? A. CPU Fan C. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 1 B. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. Which of the following RAID arrays is the technician using? A." . RAID 0 B.co m 212 .com Ac A.actualtests. RAID 5 D. Processor B. RAID 10 "Pass Any Exam. Any Time. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . Optical Drive D. RAID 6 D. RAID 1 C. RAID 1 C. RAID 5 C. RAID 5 D. RAID 0 B.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on.www.

RG-6 C. ST D. Coaxial D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. STP D. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.com Ac tua lTe sts A. CAT6 C. Fiber B. Any Time. especially Ethernets "Pass Any Exam." . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. STP B. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). UTP .actualtests.co Which of the following cable types contains a foil shield inside the jacket? m 213 .www. RJ-45 B. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. Fiber C.

802. RJ-11 B. BNC C. Bluetooth "Pass Any Exam. 802.com Ac tua lTe sts . Coaxial B.11n C. DSL D. ST D.11a B.co m 214 . 802." .CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Fiber D. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Any Time. Fiber B.www. UTP C. Satellite C.11g D. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A.actualtests. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A.

Any Time. Spyware B. Botnet C. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Spam C. DSL B.actualtests.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 ." . Fiber D.com Ac tua lTe A. Spam D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Adware sts .www. Adware D. Cable C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Botnet B.

Spyware B." . without actually installing it on the workstation? A. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Surge protector D.actualtests. CD B. Worm D. Spyware C. Botnet D. Adware C. Power strip B. Spam B.CompTIA 220-701: Practice Exam A.co m 216 .com Ac tua lTe sts QUESTION NO: 709 .www. Any Time. Network Answer: A "Pass Any Exam. Floppy C. Internal hard drive D. Uninterruptible power supply C. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.

ATX B.ROM drive C. 400Mbps. D. C.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.co m 217 ." .com Ac tua lTe sts . USB thumb drive D. Any Time. "Pass Any Exam. 480Mbps. IDE hard drive B. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. FTP B. B. AT D. 800Mbps. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. 12Mbps. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A.actualtests. DVD.www. HTTPS C. Micro ATX C. SMTP D.

CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 10 or fewer B. Lower latency C.com 218 Ac tua lTe sts . 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access." . 15 or fewer C. 20 or fewer D. Increases length of cable D.www. AC or DC Voltage C. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Which of the following could be the problem? "Pass Any Exam. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A.actualtests. Fire resistant B. 6/12 Volts DC or 12/24 Volts DC D. 110/120 Volts AC or 220/240 Volts AC B. the customer reports the NIC link lights for that computer are not on.co m . In addition. Any Time.

Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Where can the technician locate the NTLDR files? A. Firewall is not working. Answer: D QUESTION NO: 719 After installing a network card.actualtests. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing." . B. Network server is not working. B. Boot Mode B. D. Re-install the OS. Remove and replace the network card.CompTIA 220-701: Practice Exam A. Any Time. Join the computer to the workgroup.com Ac tua lTe sts Explanation: To troubleshoot this problem. C. Which of the following boot options will accomplish this? A.co m 219 . Update the device driver. you should update the device driver. Safe Mode D. . Which of the following is the NEXT step? A. D. NTOSKRNL "Pass Any Exam. Enable Boot Logging C. Updating the device driver may help when an installed device isn't working properly. Switch is not working. Internet site is down. the technician notices a yellow exclamation mark in Device Manager.www. C.

Replace the power button.INI D. CONFIG.actualtests. Upgrade the video card. Which of the following is the BEST solution? A.SYS B. Change power outlets. C.www. Connect the laptop to a monitor. but there is no video.COM Answer: B QUESTION NO: 722 When a computer is turned on. Answer: A "Pass Any Exam.com Ac tua A. OS installation disk C.CompTIA 220-701: Practice Exam B. Remove the battery. Upgrade the memory. NTDETECT. BOOT. lTe A technician is troubleshooting a laptop. Replace the LCD. D. D. IO. C. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. Replace the battery. Which of the following is the NEXT step to troubleshoot the issue? sts . B. When the laptop is plugged into an outlet it starts." . which of the following is the FIRST process that runs? A.SYS D.co m 220 . Any Time. B. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. NTLDR C.

co A technician installs a new CD. sts . D. The MBR B.ROM/DVD player into a laptop. D. The system is overheating. The OS is not installed. "Pass Any Exam. C. Check the manufacturer's recommended settings.com 221 Ac tua lTe A. Check if the drive is properly plugged in. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Check the USB settings for the drive. The technician powers on the laptop and the drive is not detected. Check to see if a disk is present in the drive. Any Time. Additional memory needs to be installed. C.www. The AC/DC adaptor D. Which of the following is the MOST likely issue? A. Which of the following could be the issue? A. The RAM is not seated properly. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). The power-management console C.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.actualtests. B. Which of the following should the technician do NEXT? m ." . B.

E QUESTION NO: 729 Social engineering is used to: A. Assuming a position of authority D.www. Answer: A QUESTION NO: 730 Where is the power on password stored? A.co m 222 . Flattery Answer: C." . D. to perform a technical risk assessment of employees within the company.com Ac tua lTe sts . Answer: D "Pass Any Exam. Asking passive aggressive questions E. B. Requesting public information B. communications in both directions simultaneously. printing on both sides of paper one at a time. acquire unauthorized information to achieve a goal. engage in harmless communication. C. to test sociological boundaries with in the company. Any Time. C. communications in both directions one at a time. CMOS ROM C. Hard Drive D. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. Insulting the subject to motivate a response C. printing on both sides of paper simultaneously. System RAM B.CompTIA 220-701: Practice Exam A.actualtests. D. B.

Port 23 C. B. by default? A. A tool that allows a workstation to tell the network that the workstation is present. Port 21 B. Port 23 C. by default? A. B. D. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 110 "Pass Any Exam. Port 25 D. Port 21 B. It holds a log of the last three passwords used. A tool that tells a user of the workstation that they have exceeded their memory quota. Any Time. C. It blocks popup ads. tua lTe sts . Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.co m 223 . It retrieves email from the mail server. D.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A." . A tool that allows a user to connect to other computers.actualtests. Port 25 D. A tool that allows a user to use the workstation as a telephone through the network. C. It pings a workstation from a remote server.www.com Ac A.

Power supply D. Processor is going bad B. overheating.com Ac QUESTION NO: 738 tua Answer: A lTe A. D. The user described the problems as: occasional rebooting.actualtests. A method of recovering lost data from a hard disk. A recognized method of disposing hard drives that contain sensitive data.C QUESTION NO: 739 "Pass Any Exam.co m 224 . Any Time. Wireless router B. electric shock felt on computer case. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Printer E. Which of the following is the cause? A.www. RAM module is faulty C. C. System RAM Answer: B. Excessive movement between system memory and virtual memory. and the hard drive stops working. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO)." . B. USB C. sts . Network D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. A.

com Ac tua lTe QUESTION NO: 741 sts Answer: B . Which of the following utilities could be used to check if there is a remote device on the network? A. B. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. ipconfig C. Shift + B C. nslookup D. Any Time. Start> Run>cmd B. Which of the following should the technician do? A.actualtests. Ctrl + Alt + B D. Start> Programs> Accessories> Command Prompt "Pass Any Exam. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). D. Help the user with every issue that they call about and put all other work orders on hold." . Function keys (e.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. A. Ask another technician to take over support for this user. Explain to the user they need to fill out a work order for the computer issues.www. F9. netstat B.g.co m 225 . C. F12) B. Start>Programs>Accessories>Communications> Command Prompt D. Start> Run> Accessories> Command Prompt C. Ask the user to call another technician for more in-depth assistance.

Restart the print spooler service.com Ac tua lTe sts . and all other users are able to print to the printer. Confirm the printer name where the user is trying to print. The manufacturer's documentation C. Start> Control Panel> Run>cmd Answer: A. There are multiple printers in the office. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Replace the paper in the printer. A past technician's documentation D. PS/2 B. B.D QUESTION NO: 743 A user is trying to print to a network printer. Any Time. MSDS Answer: D "Pass Any Exam.co m 226 ." . C. D. NIC C. Which of the following places should the technician look to find the proper handling procedures? A. however.actualtests. it does not print. Riser card D. The cleaning label B. every time the user sends a print job to the printer. Reboot the workstation and have the user log in again. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent.CompTIA 220-701: Practice Exam E. Which of the following is the FIRST step that the technician should do? A.www.

actualtests. domain. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. B. Nine . prevent damage from weather. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . prevent outside interference. Seven D. C. Dispose in an incinerator. which of the following is the BEST way to dispose of the old cartridge? A. C. D.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. C. Store in an air-tight container. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. Return to the manufacturer for recycling. B. Put the toner into a sealed bag and then throw into the garbage. "Pass Any Exam. provide protection from heat. LAN B. Any Time. Three C. WAN.www." . One B. assist with data transmission.co m When applying the security settings to a network.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. D.

Any Time.co m Answer: B 228 . Answer: D QUESTION NO: 750 A user reports that their CD.Rom is not reading a disc. sts When a component has a proprietary power supply what is the main limitation? .com Ac tua lTe A. There are no limitations. Replacing it with a power supply made specifically for that unit. C. Ensure that the CD drive is installed. D. Making sure the power supply will fit into the casing." . Answer: C QUESTION NO: 753 "Pass Any Exam. Making sure that replacing the power supply is not cost prohibitive. Make sure that the network cable is not touching any other cables. Ensure that shielded cable was used for the network. Check to see if the BIOS register the drive.Rom is compatible hardware. D.actualtests. Check to see if theCD.www. D. B. B. C. Make sure that the disc is a CD and not a DVD. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. C. Make sure the network cable is seated properly in the users computer. which of the following would be the FIRST step to evaluate this issue? A. B. Check to see if the network cables were terminated properly.CompTIA 220-701: Practice Exam D. What should be the BEST first step to resolve this issue? A. workgroup. one power supply is as good as another.

powering up? B. D.B QUESTION NO: 756 A remote Customer calls with a dead computer. A record of the ADMIN passwords. smart cards. "Pass Any Exam. background checks for users. complex user names. What is the manufacturer of the power strip/surge protector? Answer: A.co m . Did the computer and monitor work before? C. Is another piece ofequipment.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on.www. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. D. that is plugged into the same power strip/surge protector. Answer: C QUESTION NO: 755 A." . An established recovery point. B. Any Time. C. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. retinal scans. The customer says the tower computer will not turn on and the monitor will not turn on either. B. C. lTe sts . A complete back up of the hard drive. What would be the questions to ask this customer? (Select THREE). Other equipment plugged into the same power strip/surge protector also will not turn on. Was the electric bill paid? D. Is it a LCD or CRT monitor? E.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A.actualtests. Which of the following would be the BEST questions to ask the customer? (Select TWO). An emergency recovery disk (ERD).

www. Create restore point D. How big is your electric bill? B.com 230 Ac A. Nothing should be affected C. proceed with solution.C." . Has any electrical work been done recently? G. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Always on B. What is the manufacturer of the power strip/surge protector? E. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .CompTIA 220-701: Practice Exam A.actualtests.co m . Standby B. Always on C. Standby D. Wake on LAN "Pass Any Exam. Is another piece of equipment plugged into the same power receptacle and is it working? C. Can you or someone else check the circuit breaker for that receptacle? D. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Any Time. Make a list of all programs that will need to be reinstalled in event of a system failure B. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Nothing. Hibernate C.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A.

Which of the following is the BEST solution? A. Give them a list of blog sites and documentation that discuss the twoOSs D. Dispose through proper channels or send it to be repaired C." . Check that the tube and capacitors are intact D. D. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Continue answering thequestions. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Throw it in the trash.co Answer: B m 231 . It is getting to the point that is becoming a distraction. end the conversation C.actualtests. Put on an ESD strap and inspect the internal components B.com Ac tua A. Say nothing. Ask to be excused to use the phone to take a small break outside to get some air B. relax and try to be as calm as possible while working through the distraction C. Any Time. Which of the following should the technician do? A.CompTIA 220-701: Practice Exam D. Tell the customer that both are excellent choices B.www. Explain that what is being done is extremely complicated and requires concentration. What is the BEST response to this question? sts QUESTION NO: 761 . Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. the customer continually asks questions about every step being performed.

Which of the following is the BEST option to alleviate this issue? lTe sts ." .actualtests. Annually D. Between 10 and 12 characters B. 90 to 180 days B.co m . B. 60 to 90 days C. Have the user work after hours to finish their print jobs. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Install a generator in the office C. Give the user permissions to cancel other users print jobs.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Install a UPS in the office "Pass Any Exam. Raise the priority of the users jobs to the highest level. Give the user a dedicated printer.com 232 Ac A. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. D. Any Time. Replace all CMOS batteries in the office B. Between 6 and 8 characters C.www. Between 8 and 10 characters D. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. C.

actualtests. however they are not receiving any Wi-Fi signals. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. "Pass Any Exam. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. There are UPSs connected to the equipment but they only last about 30 minutes. Suggest the computer be moved around. closes programs.com 233 Ac tua lTe sts .CompTIA 220-701: Practice Exam D. Rolling back to an earlier configuration B. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. What is an option to ensure that all work is not lost and damage does not occur to the system? A.www. Retrieve the work from a hot site for the office C. Which of the following is the action that is being performed? A. Preparing system for Automated System Recovery (ASR) C.co m . and shuts down the computer B." . Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. but the computers gives an error that the computer has not been shutdown properly. Which of the following should you try FIRST? A. You decide to go to a prior restore point. Loading a full backup onto your workstation D. Use software that in case of an outage saves your work. Any Time. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks.

actualtests. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Biometrics C. Ask if they have a modem. each time the customer closes the laptop the computer goes into standby. However.ROM is not reading a disc.co m 234 . Which of the following is the FIRST step to take to resolve this issue? A. Change the power settings on the projector. Ask for model number. Change the power settings in Power Management. Check to see if the CD. Answer: C "Pass Any Exam. D. C. D. Which of the following would MOST likely solve the issue? A. B. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Check to see if the BIOS registered the drive.ROM has compatible hardware.www. Any Time. C. B. D. Smart card D." . Move the projector further away from the laptop.com Ac tua A. Check that the Wi-Fi adapter is enabled. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . C. Software firewall B. Change the computer from a laptop to a desktop. Make sure that the disc is a DVD and not a CD.CompTIA 220-701: Practice Exam B. Ensure that the device is working in Device Manager.

make the user promises to keep them quiet. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display.co m 235 . tell the user to call back when they have calmed down. B.www. D. repeat back the issue to the user to ensure understanding. What is the manufacturer of the mouse? Answer: A. Answer: A. A. D. Which of the following steps should be performed to check the monitor? (Select TWO). If the mouse has roller ball underneath could they examine it? B. B. Check to see if the monitor and system hardware are compatible. E. Any Time.com Ac tua lTe sts . What type of mouse is it? E. be stern with the user.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. Check the video cable to make sure it is still connected. C.actualtests. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. C.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A." . What mouse driver are they using? C. Which of the following questions should a technician ask this customer? (Select TWO). Check for other equipment plugged into the same power strip/surge protector. Move the mouse and/or press the space bar to check if the computer is in sleep mode. What is the manufacturer of the computer? D.D QUESTION NO: 776 "Pass Any Exam. A.

Which of the following should be done FIRST prior to the installation? A. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. C.actualtests. Which of the following MOST likely uses a parallel port? A. Perform backup of all data. The hard drive location in the computer. C. D. B. Hard drive location in the computer.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Create a restore point. B.www. C. D. Which of the following should a technician check to resolve the issues? A. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Upgrade all drivers. The manufacturer of the computer and hard drive. Failed fan in the power supply. The amount of RAM installed. D. Any Time. Update the anti-virus software." .co m 236 . Printing to an older printer C.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Connecting to a parallel tape backup device D. Which of the following should be checked? A. CPUheatsink seated properly. The manufacturer of the RAM installed in the computer. "Pass Any Exam. Remove unneeded external components. B. Connecting a loop-back plug B.

Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Which of the following is the LAST step that should be performed? A. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Cycle the power to ensure that thent driver works. C. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam." . Standby D.com Ac QUESTION NO: 782 tua lTe sts . Always on C. Establish a theory of probable causes of the incompatible driver. B.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Wake on LAN B. D. actions and outcomes. Always on C.www. Any Time. Escalate the problem to the next tier support. Hibernate D. Document findings. Standby B.co m 237 .

" . Check that the tube and capacitors are intact. C. C. relax and try to be as calm as possible while working.co m 238 . Dispose through proper channels or send it to be repaired. Throw it in the trash.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . two monitors. Put on an ESD strap and inspect the internal components. B. Six C. It is getting to the point that is becoming a distraction. CRTs are being replaced by LCDs. B. Which of the following should the technician do? A. Continue answering the questions. Any Time. Explain that what is being done is extremely complicated and requires concentration. B. D. and a mini refrigerator are plugged into one power strip in a single outlet. the customer is asking questions wanting to know every step being performed and why. Twelve Answer: A QUESTION NO: 786 Two workstations. two printers. Send them off on a small task to get a moment to concentrate and finish the job.www. Zero B. Answer: D QUESTION NO: 785 A. Answer: D QUESTION NO: 784 A CRT has stopped working. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. Which of the following should be done to ensure safety? A. D. Move some of the devices to other outlets and replace the power strips with surge protectors.actualtests.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. "Pass Any Exam. Ask to be excused to use the phone to take a small break outside to get some air. Which of the following is the BEST solution? A. Eight D.

Load a full backup onto the workstation. There are UPSs connected to the equipment but they only last about thirty minutes. Install software that saves work. Setup a hot site for the office so all data will be backed up. Restore all files from a storage device. D. "Pass Any Exam.co m .actualtests. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Replace the power strips with surge protectors with longer cords. C.com 239 Ac A.CompTIA 220-701: Practice Exam C. Install power strips in the office. Replace the power strips with UPSs and eliminate the extension cords. Roll back to a previous restore point. B. and properly shuts down the computer. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. tua lTe Computers are left on overnight to complete certain calculations and tasks. Install a generator in the office. Any Time. C. B." . Which of the following actions should the technician perform FIRST? A. Install a UPS in the office. D. Prepare system for automated system recovery (ASR). Have employees shut down their computers before they leave and perform the calculation during their down time. closes programs. D. Have an employee work nights to perform the shut down. Replace the CMOS batteries to all affected equipment. B. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. C.www. D. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.

Change the computer from a laptop to a desktop. Use the function + f10 key to toggle between screens.com Ac tua lTe A. Reboot the laptop to toggle image between screens.www. D. Use the function + f8 key to toggle between screens. C. Enable DHCP on the laptop. Any Time. C. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. B.actualtests. Which of the following should the technician do to solve this issue? A. Press the function key and then configure the projector settings. Install a wireless modem.co m 240 . Change the power settings on the projector.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Set the SSID code on the laptop. The client would like to access the network from outside the home and on the top floor." . C. D. B. Which of the following should the customer perform? . Answer: C "Pass Any Exam. Which of the following would the technician recommend for the client? A. Use alt + tab to toggle between screens. Each time the customer closes the laptop the computer goes into standby. Change the power settings in power management. B. D. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Install an access point.

D. AGP slot C.actualtests. This might be an indication that the battery is failing and can no longer hold a charge. Install a liquid cooling system. B.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server." .CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Heatsink B. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Install more memory in the system. Answer: B QUESTION NO: 796 "Pass Any Exam. Use hyper-threading. D. Prevents motherboards temperature from getting to low B. Cools the power supply C. Prevents the monitor from overheating lTe sts . The screen is set to automatically dim to optimize battery power when power is disconnected.co m 241 . Which of the following is the BEST recommendation to make? A. The LCD inverter board is going bad. Install multiple fans. B.com Ac tua Explanation: A. Answer: C.www. C. The LCD backlight is failing. Dissipates heat from the chips D. C. CPU slot D. Any Time.

The LCD backlight is failing.16 12. D. C. 169. 172. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. The screen is set to automatically dim to optimize battery power when power is disconnected." . Which of the following authentication technologies can be used? A.www. Which of the following should a technician tell the user? A.1 C. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. B. To provide thermal transfer from the CPU to theheatsink.1. Ergonomics B. The LCD inverter board is going bad.10 "Pass Any Exam. the LCD returns to normal brightness. When the user connects the AC power. B. C.16 B. To protect the CPU from direct contact with theheatsink. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.168.0.actualtests.co m 242 . the LCD screen gets dimmer. To prevent memory vibration caused by theheatsink fan. D.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. 192. To provide insulation around the processor. Biometrics D.254.com Ac tua lTe sts . Any Time. This might be an indication that the battery is failing and can no longer hold a charge. Smart key C.

129.1 B.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A. 92.16.253.1.10 C.168.168. 192.com Ac tua lTe sts .18. 169.25.25.128 Answer: D Which of the following IP addresses is a class B address? A.254.co QUESTION NO: 801 m 243 .1. 201.1 C. 192.actualtests.9 D.128 B.www. 192.254.18.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.168. 192.29.168.29. 92.25.10 C. 201.1.18.CompTIA 220-701: Practice Exam D.10. 129.1 B." .16.1. 129. Any Time.253.254.254.9 D.16. 92.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.128 D.

10 D. 255. 92.0.10 C.254.255. 192.168.1 C.168.254.25. comptia1 Answer: A "Pass Any Exam.0.1.16. June171988 C." .255. 129. 127.www. 9ca5rl D.254.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.actualtests.0. 172. 169.1 D.10.255 lTe Which of the following IP addresses is a loopback address? sts .10.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.10.16.10.128 B. 192.9 D.com Ac tua A. s1A@r4A&! B.CompTIA 220-701: Practice Exam A.168.10 B.253.18. 169. Any Time. 201.co m 244 . 192.29.168. 192.10 B.1 C.0.

Keylogger C. by default? A.co m 245 . C. Document the problem. Blu-Ray B. Any Time.com Ac tua lTe sts . MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. WPA D. Take the computer apart piece by piece until the problem is identified. Keyfob D." . WEP B.actualtests.www. DVD D. CD "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. D. B. Recreate the problem. BIOS password B. Resolve the problem. Flash C. SSID C.

PCIe B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.actualtests. Flash B. IEEE 1394 D. Any Time.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Graphics C.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Capture D. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. NIC B. DVD C." . HDD D. Modem C. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. Parallel .www.

www." . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. 802. Bluetooth C. Windows XP Answer: D "Pass Any Exam. KVM B. Windows 2000 D. Windows 2000 D. Infrared D. WindowsVista Premium B. WindowsVista Basic B. Touch screen D. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.co m 247 . Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Any Time.actualtests. WindowsVista Ultimate C.CompTIA 220-701: Practice Exam A.11a B.com Ac tua lTe sts QUESTION NO: 816 . Windows Media Center C. Keyboard C.

Add and Remove Programs "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). A. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. My Computer> System> Performance> Settings> Virtual Memory B." .D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Network Neighborhood> Ethernet controller B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Ability to share the file and folders Answer: B. User access and permissions options E. Support for file encryption D. To allow RAID support C. Macintosh PC read/write access D. Files can be larger than 256MB B. File encryption options C. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.www. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. To support dynamic disks B. Any Time. Legacy support for older systems .actualtests.

Control Panel> Power Options D. In a Windows Vista workstation.www.co m 249 . which of the following commands would the technician use? A.CompTIA 220-701: Practice Exam C. WPA2 D. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. WPA Answer: C "Pass Any Exam. Hide a password document in the workstation D. sigverif C.com Ac tua lTe sts QUESTION NO: 823 . Never write down the passwords C. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. Contain on a sticky note on the back of the monitor B. WEP128 C. WEP64 B." . ipconfig D. sfc B.actualtests. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Any Time.

driver level services. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. Give the caller the username and password." . dependency services. primary services. registry level services. B. B. Refuse the callers request and inform an IT manager.co m . Printer Driver B.www. They state they need to upgrade the antivirus protection on the workstation.actualtests. Any Time. Give the caller the information and inform an IT manager. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. D. Print Spooler D. Answer: C QUESTION NO: 827 A print job fails to leave the queue. C. Which of the following should the employee do? A.msc "Pass Any Exam. Windows Spool Service C. They ask the employee for their username and password. perfmon. Refuse the callers request and inform the police. D. C. These types of services are known as: A. Which of the following services may need to be restarted? A.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. the print spooler requires other services to be running first.com 250 Ac tua lTe sts .

com 251 Ac tua lTe sts .co m .link and Lynx. A dual-core 32-bit processor and a 64-bit operating system D. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. Check for an externalWiFi on/off toggle switch. to describe their 1394 "Pass Any Exam. Serial B. how might a technician determine if the unit has WiFi capability? A. A 32-bit operating system and a 64-bit processor C. Any Time." . A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. such as i.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. A 64-bit processor and a Vista Home Basic operating system B. 802. printmanagement.msc C. Without knowing the specifics of that model. D.actualtests. IEEE 1394 D.www. services. C. Check forWiFi radio on/off switch on the function keys. eSATA C. Check the Device Manager for a wireless network device.CompTIA 220-701: Practice Exam B.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. B. print D. Check for an external antenna. Other companies use other names.

" ." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone." B. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Take the call. I cannot guarantee that your data will not be lost. which is the main circuit board for the PC.com 252 Ac A. the phone rings. Which of the following is the BEST action? A. which means delivering data at a guaranteed rate. "Pass Any Exam. C. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Which of the following is the BEST response? sts . Apologize and excuse oneself for a moment to take the call quickly outside the room. Have the phone onvibrate before starting the repair. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. This type of repair will not affect it. This is because it is not only high speed but also supports isochronous data. Your data should be fine. I am not replacing the hard drive. D." B. please read it and then get back to me with any questions.co m . Which of the following is the BEST response? A. C. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.actualtests. I replaced the motherboard. D. I will let you know what happens after the repair." C. In the middle of doing the repair. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. "I replaced some of the computer parts and now it is functional. Any Time.www. such as video devices. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. "Here is all my documentation for the repairs. Well. "I am not sure if your data will be lost I will confirm with my manager.CompTIA 220-701: Practice Exam products. B.

Partition the drive into two logical drives." . Encrypt the sensitive data so that it cannot be read without a key. Biometric fingerprint scanner "Pass Any Exam. Which of the following is the BEST response to the clients next repair order? A. Do the repair. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. D. while protecting the data from the operating system related issues? lTe sts . Immediately leave and go to another room to take the call and deal with the repair later. C.co m . Partition the drive into two physical drives making C: the OS and D: the data.Attributes. Hide the sensitive data from casual view using folder Properties . B.www. but let the client know that the client will be charged extra for the same repair nexttime. Keylogger C. D. C. Refuse to do the repair until the client learns how to type with long fingernails. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system.CompTIA 220-701: Practice Exam D. B. Any Time. Do the repair with a good attitude.actualtests.com 253 Ac A. making C: the OS and D: the data. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Show the client how to put the keys back on. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Front panel media lock B.

Answer: A "Pass Any Exam. Which of the following is the BEST action to take? A. Unplug the computer after testing and recommend to the client that they need to install a surge protector. C. B. D.CompTIA 220-701: Practice Exam D.co m 254 . Install an uninterruptible power supply (UPS).actualtests. Tell the client they need to install a surge protector soon. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Power strip C. B. UPS B.www." . Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Larger power supply D. D. Cover the extra power plugs not being used with electrical tape. Replace all cooling fans with new ones. Check for and remove outdated components. C. Any Time. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Remove excessive dust and loose items. Leave it up to the client to take their own precautions.com Ac tua lTe sts .

Class C D. The system specifications are still very good. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.0? "Pass Any Exam.com Ac QUESTION NO: 843 tua lTe sts . D. Answer: B Which of the following network classes exists if the default subnet mask is 255. Identify the problem. Formulate a theory. C. Suggest purchasing a newer processor.www.0. which of the following actions should be taken NEXT? A. Class B C. Run CHKDSK on the hard drive.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly.255." . Establish a plan.actualtests.255. They have had the system for two years and use it primarily to download photos. C. Class A B. music and browse the Internet.co m 255 . Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Which of the following is the FIRST action to take? A. Any Time. D.0? A. B. Document the actions. B. Increase the systems RAM.255. Defragment the hard drive.

1? lTe sts .0.com Ac A. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.0? A.actualtests.0. Class C D. Class A B.168. Class B C. Class B C.0. Class A B.0. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class C D. Class B C. Class B C.22.CompTIA 220-701: Practice Exam A. Class C D. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class D "Pass Any Exam.30.1.www.255." .0? A.co m 256 . Class A B. Class C D. Any Time. Class A B. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.

C.1? A. B. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. static IP address. Bridge . stationary IP address. reserved IP address. dynamic IP address. Switch B.co Which of the following devices can automatically assign host IP addresses? m 257 ." . Task Manager "Pass Any Exam.actualtests. Hub D. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A.172. D. Class C D. Any Time. Class A B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.com Ac tua lTe sts A. Class B C.www.1. Router C.

right click on the print job and select cancel. D. Double click theprinters icon. The component is disabled. C.co m 258 . C. right click on the print job and select delete. right click on the print job and select restart.www. Double click theprinters icon. Double click theprinters icon. The components driver is outdated. The component is not installed. right click on the print job and select restart. right click on the print job and select pause. B. D. The components driver is not found. Double click theprinters icon. right click on the print job and select properties. Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam B. Any Time. Double click theprinters icon. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. B. Device Manager C. Double click theprinters icon. D. Double click theprinters icon. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon. right click on the print job and select cancel." .com Ac tua lTe sts QUESTION NO: 853 . C. Virtual Memory D.actualtests. right click on the print job and select resume. B. Answer: D How can a user temporarily stop an active print job when using Windows XP? A.

5 B. C. Advanced B.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Double click theprinters icon. The print drivers have not been installed on theusers remote computer. Double click theprinters icon. B. D.com 259 Ac tua lTe sts . 10 "Pass Any Exam. C. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. right click on the print job and select resume. Security D. right click on the print job and select properties. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Which of the following is the MOST likely cause? A. right click on the print job and select cancel. Simple file sharing has not been enabled on the host computer. The shared printer is not compatible with the host computers operating system. Double click theprinters icon. D." .co m . Ports C. Answer: C QUESTION NO: 857 In Printer Properties. Double click theprinters icon. Any Time. right click on the print job and select restart.actualtests. Print sharing has not been enabled on the host computer.www. B.

B. Inform the customer of the expense that is being incurred.co m Answer: C 260 .actualtests. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Please inform me if the PC will be processing more work than for which it was designed. A remote salesman must transfer contract data to the corporate office. A user checking their personal email at an office. D. lTe sts A technician has replaced a failed DIMM. C. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. Which of the following responses would be BEST to use? . Please try to be more conscious of static when using this PC. B. Any Time.com Ac tua A.CompTIA 220-701: Practice Exam C. 15 D. Use technical acronyms to show your technical expertise. C." . Answer: D "Pass Any Exam.www. C. D. A kiosk in a department store that looks up information in their online catalog. A remote user updating the antivirus software on their notebook computer. Please inform me if you continue to have any problems with this PC. The technician has verified that the unit is working properly and is now updating the customer on the event. D.ended questions. Be sensitive to the customer's culture. B. Please inform me if you think you want me to come back and check it again tomorrow. Only ask the customercloseD.

A new service call is received. C. Document the entire event. B. which of the following is the FIRST course of action to take? A. C. Document the solution.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Call the customer and reschedule for another time. B. Call the service manager and inform them that the new service call cannot be made in time. Follow the manager's instructions." . Unplug the workstation and begin the upgrade. with a response time to another site of two hours. Call the new service customer and re-schedule the call for another time. share this with the customer and take any preventative measures. Call the service manager and inform them of the current situation. D. Any Time.co m . Remove the cover of the workstation case and use an ESD strap before the upgrade. D. share this with the customer and take steps to minimize the reoccurrence. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Answer: A QUESTION NO: 865 "Pass Any Exam. Which of the following is the NEXT step to take? A. Complete a full backup of the workstation before making any upgrades. Document the core actions and inform the customer the repair has been completed. Which of the following would be the BEST choice to address this situation? A.www. D.com 261 Ac tua lTe sts . Inform the customer of the steps taken during the repair and continue to the next service call.actualtests. B. C. Call the service manager and inform them of the current situation. Upgrade the hard drive and reboot the system. Before starting any work on the system. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC.

NTFS." .CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. NTFS-E is an invalid file system name.actualtests. CDFS. VRAM C.INI file C.www. Installation of the NTLDR B. Proper configuration of the BOOT.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Partitioning and formatting of the hard drive D. D. Installation of updated device drivers sts . Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. HPFS.com Ac tua lTe A. Any Time. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. FAT32. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. B. you can use only NTFS file system because only NTFS support encryption. C. TPM D. CMOS B.

" . Electrical surges C. Dual-channel C. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO).11n B. ESD D. Windows Vista Home Premium B. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. A.com 263 Ac tua lTe sts .actualtests. RFI B. and does not wish to lose any files in the process. USB 2. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Windows Vista Home Basic C. WindowsVista Ultimate "Pass Any Exam.CompTIA 220-701: Practice Exam A. IEEE 1394a C. Double-sided B. The customer has installed a new cordless telephone recently that uses the 2.co m . Windows Vista 64-bit edition D.4GHz spectrum.11g wireless signal. RDRAM D. Any Time.www. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. 802.0 D. Which of the following is the MOST likely cause of the customers issues? A.

Spyware B.co m Answer: A. Amperage Answer: C Explanation: "Pass Any Exam.B . Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. If the printer needs the queue cleared. C. Wattage D.actualtests. DLLs E. WindowsVista Business Answer: D. Hertz C. If the printer needs a memory upgrade to print multiple documents at once. B.CompTIA 220-701: Practice Exam E. If the print spooler service needs to be configured for multi-page printing. Any Time. Freeware D.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). Which of the following should the technician check FIRST? . The user sent ten different documents over a span of an hour. Trojans C. A. Frequency B. D.www. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives." . lTe sts A user reports that none of their documents are printing.com 264 Ac tua A. If the printer needs a firmware upgrade to print multiple documents at once.

64 C. and explain the delay. Which of the following is the BEST course of action? A. Amperage and resistance are not selling points for power supplies. While replacing the power supply in your PC. Call another technician and have the other technician reschedule the appointment for another date. QUESTION NO: 875 How many devices are supported on a single USB port? A. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer." . 127 D. Any Time. reschedule for another time. Use an alternate route and get to the appointment ten minutes after the scheduled time. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. Lithium Ion D. you must be careful about the wattage it provides. 32 B. It is standard among power supplies and has nothing to do with the devices connected to the power supply. "Pass Any Exam.www. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. C. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A.com 265 Ac tua lTe sts . Pull over. The technician had planned to arrive five minutes early. D. call the customer and cancel the appointment.actualtests. Pull over. call the customer from a mobile phone. Nickel Metal-Hydride B. Alkaline C.co m .CompTIA 220-701: Practice Exam Power supplies are rated in watts. B.

Remain calm and positive. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. QUESTION NO: 879 A. B. the customer demands the computer be replaced immediately. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. using the various OS options available. B. the hard drive has failed and the data cannot be retrieved within the hour. Repeat the steps multiple times so that the user can understand the computer terms." . to boot the computer and retrieve the users data to a shared network drive. Which of the following is the BEST method of working with this user? A. As the technician begins to evaluate the situation. Any Time. Which of the following is the BEST course of action? "Pass Any Exam. D. D. until the technician can arrive and work on the computer themselves. Work quickly.co m Answer: A . direct the user to do a hard shut down with the computer and talk them step by step through the boot process. C. C. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Shut down the computer.actualtests.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. The company has provided remote control software. and an error message of a corrupted file. Speak slowly. Advise the user to not do anything else. After listening to the user. The customer would like another computer so they can make their presentation that is due in an hour.www. Listen and ask questions using non-technical terms. The user is attempting to install a local printer and has become frustrated and is berating the support staff. explain with authority. Which of the following is the BEST course of action? sts .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms.

www. Request the customer to leave the room while the call is answered. C. and then tell the user to try the install once again. what has happened to the drive and explain the options available. C. Remain positive with the user. D. B. use MMC to grant administrative rights to the user. B. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. until they have completely calmed down. While the user is talking. The technician receives a call and the caller ID shows the call is from the technicians childs school. Explain to the customer in non-technical terms. Answer: D "Pass Any Exam." . explaining you will remote into the computer and assist in installing the printer. Immediately stop working and leave the room to answer the call. as the school can be contacted later in day. such as a data recovery service. in case the customer decides to sue for loss of data. The customer states they have important documents and photos on the drive which cannot be replaced. D. B. Ignore the call. D. and then explain why they cannot get the printer installed themselves. Inform the customer about the need to take the call from the school. Immediately replace the hard drive with a new.CompTIA 220-701: Practice Exam A.actualtests. Which of the following is the BEST course of action? A. Document on the service record the steps the technician took to evaluate the drive. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. conducting an initial evaluation of the problem with the customer. they determine that the hard drive has failed. explaining to the user the unit will be restored as quickly as possible.co m 267 . but the data is gone. larger model. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information.com Ac tua lTe sts . Listen calmly to the user. Any Time. Which of the following options is the BEST course of action? A. C.

Test the computer to determine the probable cause of failure. D. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. . C. Which of the following is the NEXT step to take? "Pass Any Exam. Question the user to insure they do not attempt to make changes and break the computer again. Check the power connections to the equipment and see if there is a surge protector in use. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Which of the following is the NEXT course of action? .CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. C. B. B. Check the work area and keyboard for foreign substances. Discuss options acceptable to the customer to address the issue. Document the evaluation and actions taken. B. Question the customer on any changes made to the computer before installing the video card. Any Time.co m The technician has completed the repair action on the computer. Re-evaluate the repair theory to ensure the issue will not occur again. C. Install an on hand video card and show the customer it is repaired. D. Boot to BIOS/setup and confirm the hardware settings are correct. They have checked the printer and found coworkers have been printing documents. the video card is failing. Establish the probable cause of the card failure for the customer. Which of the following is the NEXT step to take? A.www." . Replace the PS2 keyboard with a USB keyboard and try again. D. Which of the following would be the NEXT evaluation step? tua lTe sts A.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed.actualtests.

ensure the phone and modem properties are set for the local area code. D. Check that the network printer is connected to the USB port on theusers computer. C. C. Which of the following describes the NEXT step to take? lTe sts . Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. After inserting the PCMCIA card. Which of the following actions will BEST resolve the issue? A. check Network Places to ensure proper card functionality. have the customer test the card using their log in. B. Install the card using the customers log in. and then install the drivers. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. plug in the scanner. Ask the customer to open the printer properties and check the page size and paper orientation." . B. Ask the customer if they have installed a local printer at home. The technician needs to install the scanner using the instructions provided. as this may have deleted the network printer.co m 269 . The technician has to boot. D. Answer: B QUESTION NO: 888 A. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. C.actualtests.CompTIA 220-701: Practice Exam A. B.www. The technician has to turn on plug and play before the scanner will work. Any Time. After installing the card with the administrative account. D. The technician has to use Device Manager to update the drivers and then attach the scanner. and then configure the card using the administrative account. After installing the card.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip.

B. When the Bluetooth function is enabled. B. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. C. Bluetooth devices will need to add the security code. B. "Pass Any Exam. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). the embedded keyboard will not function correctly. D. If the external keyboard number lock is toggled on. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. C. Any Time." . TELNET C.CompTIA 220-701: Practice Exam A.actualtests. A. NETBEUI is designed to be used on small size LANs. NETBEUI is unavailable on non-Windows operating systems. C. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. D. HTTP B.co m . NETBEUI can only be used on pre-Windows NT networks.com 270 Ac A. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A .www. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. DNS D. If wireless security is enabled on the network. Docking stations will only work if an external power supply is connected. the Infraredport will no longer function.

D:\i386\tools\console B. turn the printer off and on. Redirect the customer to another printer if available. and begin running diagnostics on the printer. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. They have no moving parts and can tolerate vibration. They require more power than other drive types. D. The customer works at a company where the users all print to networked printers. NETBEUI is not a routable protocol. D:\i386\tools /cmdcons C.CompTIA 220-701: Practice Exam D. Ask the customer which printer the customer prints to. is setup as the default printer. They are susceptible to failure typically caused by strong vibration or rough handling.www. and verify the correct tray is being selected before printing. run a print engine test. run a self-test.co m Answer: D 271 . Which of the following is the BEST approach the technician should take? . C. C. B. Any Time. They have a larger platter than other magnetic devices. and send a print job. ensure the device is still online. and then attempt to print from the computer. E. tua lTe sts A customer reports that a computer can no longer print.com Ac A.actualtests. turn the printer off and on. B. NETBEUI can only be used with DHCP. Verify which printer the customer prints to. Answer: A. D:\i386\utilities\console D.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. "Pass Any Exam. Reinstall the printer drivers. D." .

Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. DVD drives can readBlu-Ray media. DVD drives can readBlu-Ray media. DVD media. more reliable. magnetic drives. D. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. C. more reliable. Solid state drives are slower.actualtests. more reliable. DVD media. Blu-Ray drives can read Blu-Ray media. Blu-Ray drives can read Blu-Ray media. which of the following holds true? A. Flash drive D. but not CD media. Solid state drives are slower. IDE drive C.www." . DVD media. Solid state drives are faster. B. and require more power. Solid state drives are faster. and require less power. but not CD media.com Ac tua lTe A. SATA drive sts . C. and CD media. Any Time. DVD media. D. more reliable.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. and require more power. USB hard drive B. and require less power. and CD media. B.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 .

FTP B. FTPS C." . 20 B.www. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. A switch interconnects devices on the same network to be able to communicate. D. Any Time. B. where a router interconnects one or more networks.com 273 Ac tua lTe QUESTION NO: 901 sts .co m . Liquid cooling systems are less efficient than the traditionalheatsink technology. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. Liquid cooling systems are less effective at cooling the processor. HTTPS D. where a router interconnects devices on a network. 23 D. C. 21 C.CompTIA 220-701: Practice Exam A. B. A router broadcasts all data packets that are sent on the network. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. and a switch transmits data directly to the device. by default? A.actualtests. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. "Pass Any Exam. Which of the following ports needs to be blocked to prevent Internet access? A. A switch interconnects one or more networks. Liquid cooling systems are more effective at cooling the processor. C.

CompTIA 220-701: Practice Exam D. Format the hard drive. which of the following file system formats would be the BEST choice for security purposes? A. D. Any Time. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Update the device drivers. Standby C. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. NTFS B. Hibernate Answer: D "Pass Any Exam. A switch broadcasts all data packets that are sent on the network.co m 274 .actualtests. Wake on LAN (WOL) B. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. C.com Ac tua lTe sts . Partition the hard drive. which of the following is the BEST task to perform? A. Backup the hard drive." . FAT32 C.www. B. CDFS D. Suspend D. and a router transmits data directly to the device.

Broadcast name B. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. Security key used C. WEP was the original encryption standard developed for WiFi networks.com 275 Ac tua lTe sts . Any Time.www. WEP B." . WPA D. System Information C. SAFER+ is used to encrypt Bluetooth communications.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WPA2 Answer: D Explanation: WPA2 is the more secure 802. WPA was an upgrade. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WEP2 C. Device Manager B.11i network standard that ensures the most secure wireless encryption. but WPA2 was the most secure standard. but that could be easily hacked. Disk Management D. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. Encryption type D.actualtests.co m .

Ctrl + Alt + L D. Windows Key + D C.CompTIA 220-701: Practice Exam A. IR scanner B. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Port 25 has been opened. Which of the following has MOST likely been performed? A. B.co m 276 . Fingerprint scanner C. A program that appears to be harmless but has a malicious agenda. Malicious code that can propagate itself to different host files. C. Port 25 is no longer being used. QUESTION NO: 910 Which of the following BEST describes a virus? A.actualtests. A malicious program that spreads itself in a system without the need of a host. Ctrl + Alt + Esc B. D. Any Time. Drive lock D.www." .com Ac A. A program that is used to track user information for commercial reasons. B. "Pass Any Exam.

The hard drive is set to pre-format conditions. Biometrics C. The hard drive has been reformatted. Port 25 is running at full duplex. Data has been restored. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. B. IDE C.com 277 Ac tua lTe sts . Any Time. PATA D. Which of following drive types did the technician install? A. D. Username and password B. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. SATA B.www. m Answer: B ." .co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity.CompTIA 220-701: Practice Exam C. Port 25 is setup for port forwarding. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. D. Data has been backed up. BIOS security D. C. Solid state Answer: D "Pass Any Exam.actualtests.

7GB? A. Single-layer DVD D. Solid state B. Laser barcode reader C. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. CCD barcode reader B. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.www. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Any Time.co m 278 . IR keyboard D." .com Ac tua lTe sts . Dual-layer DVD B. Floppy disk C. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. Optical C.actualtests.7GB of data. FDD D.

CompTIA 220-701: Practice Exam A. HDMI B. Auto Alignment B. VGA D. My Computer D. Degauss D.co m 279 . Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . Resolution C. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Any Time.com Ac A." . Task Manager B. My Network Places B.actualtests. Start Menu C. Task Bar D. Control Panel C. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. S-Video C. Event Viewer "Pass Any Exam.www.

Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Which of the following is an example of this feature? tua lTe sts A. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Wireless B. Dial-up C. Fingerprint scan B. Verbal recognition D. Cable D. Satellite .actualtests. Satellite C.www." . Dial-up B.com Ac Biometric authentication is a security feature preventing access to a device.co Which of the following network connections uses an analog signal? m 280 . DSL D. Any Time. "Pass Any Exam. Password C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A.

Cell phones B.1 C. PDAs "Pass Any Exam. USB 1.com Ac tua lTe sts . 800Mbps D.0 interface? A. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. Notebooks C.co m 281 . 5 meters (16 feet) B. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A." . IEEE 1394a D. 400Mbps B. Desktop PCs D. USB 2.actualtests.0 B. 10 meters (33 feet) D. Any Time. 480Mbps C. 7 meters (23 feet) C. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.www.

300Mbps C. 400Mbps D. 15 C. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 .actualtests.www. 63 D. 800Mbps . Right click on My Computer > Properties > Network Identification Tab C. Control Panel > System Applet > Properties > Advanced Tab D. 7 B. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. 150Mbps B." . Right click on My Computer > Properties > Computer Name Tab B.

Optical DVD. Intel Pentium M B. which of the following is the proper way to delete a print job in queue? A. Windows Server 2003 C.www.com 283 Ac A." . Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Intel Itanium C.RW drive Answer: B QUESTION NO: 934 In Windows XP. CRT monitor C.actualtests.CompTIA 220-701: Practice Exam A. USB mouse D. WindowsVista Business B. Laptop LCD screen B. Intel Core 2 Duo "Pass Any Exam. Any Time. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B.co m . Intel Pentium 4 Extreme Edition D. Windows 2000 Professional D. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.

C. Which of the following is the correct cable to use? A. B. Older ATX power supplies have a separate P4 connector. After clearing it with the manufacturer. Which of the following is the MOST likely cause of this situation? A. numbers appear on the screen.actualtests. Newer ATX power supplies are 20/24 pin compatible. Any Time. Which of the following is the BEST reason why this fix worked? A." . 6-pin male to 4-pin female B.www. 9-pin male to male C.co m 284 . The StickyKeys option is enabled. Newer ATX power supplies do not use pins 21 through 24. D. B. Answer: B While replacing an ATX power supply in an older model desktop PC.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. The ToggleKeys option is enabled. C. Answer: B "Pass Any Exam. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. The NumLock option is enabled. the technician observes the motherboards main power connector has less pins than the new power supply cable. Older ATX power supplies are no longer available. D. the cable is plugged in and the PC is up and running. 4-pin male to male D.com Ac QUESTION NO: 939 tua lTe sts . The FilterKeys option is enabled.

co m 285 . Cable C. DSL D.com Ac tua lTe sts . Any Time.actualtests. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A.www. Fiber B. On the front side bus D. Between the CPU and RAM B. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. On thesouthbridge chip C." . SODIMM D.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. RDRAM "Pass Any Exam. DDR2 C. Printer settings D. Print queue C. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. SDRAM B. Print test page B.

11n C. 802. 801. Plenum B. BNC B.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. 802.11g D. ST C. RJ-45 D.www. has the GREATEST throughput and amount of coverage? tua lTe sts A.com Ac Which of the following wireless types.11a B. 802.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. by default. STP D. UTP .actualtests. Any Time. Non-plenum C.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam." .

Which of the following threats has been attempted? sts ." .co m .com 287 Ac A. Press ctrl + alt + delete on the keyboard. Re-install the OS. Maximum input voltage B. Maximum output wattage D. B. Maximum resistance C.actualtests. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. C. Trojan attack C. Dealing appropriately with confidential materials B. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. The technician explains this is against company policy. Which of the following is the NEXT step in the troubleshooting process? A. Denial of Service (DoS) attack D. Update the keyboard drivers. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Compliance in the workplace "Pass Any Exam. Attach an external keyboard. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Social engineering B. Any Time.www.CompTIA 220-701: Practice Exam A. D.

Self monitoring. Task scheduler C.www.com 288 Ac tua A. Cultural Sensitivity D. Despite the stricter performance specifications. It is company policy that all documents be labeled even if they are not sensitive." .co m . and ATM. Which of the following security elements governs data sensitivity? A. A. Event Viewer B. 30 meters (100 feet) D. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. 100 meters (328 feet) C. Exceptions C. 328 meters (1076 feet) B.actualtests. Configuration Utility D. token ring. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Professionalism in the workplace D.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.M.R. analysis and reporting technology (S. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Unclassified B. Any Time.A.CompTIA 220-701: Practice Exam C. 150 meters (492 feet) "Pass Any Exam. Which of the following should be used? sts QUESTION NO: 952 .

fixed resolution of an LCD is called the native resolution. A. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. NiMH C. . Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A.www. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them.com 289 Ac tua lTe sts ." . Contrast ratio C. NiCd B. This chemistry has a high energy density and is lightweight. Alkaline D. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.co m Explanation: The single.actualtests. Native resolution B. Besides they only receive charge if the voltage is low. Any Time. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Pixelation D.

Any Time. The BIOS must support ACPI B. QUESTION NO: 959 "Pass Any Exam.actualtests.www. ACPI must be supported by the computer motherboard. Answer: B Explanation: You need Windows 98 or later to use ACPI. YOU must be running Windows 95 or later C. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. and the operating system. the motherboard and processor must support the standard. Increased performance C. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. Portability B." . basic input/output system (BIOS). Desktop replacement D. .CompTIA 220-701: Practice Exam A. The processor must support ACPI. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. You always need to compromise in configuration when you purchase a laptop in your decided budget.co m Answer: B 290 . A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. In addition. The motherboard must support ACPI D. True B.

CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. 168-pin DIMM B. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. 184-pin DIMM D. Mouse C.co m 291 . RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. EMI Answer: A "Pass Any Exam. Touchpad B.com Ac tua lTe sts .actualtests. 200 MHz and 266 MHz with operational voltage 2. Point stick D.5v. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. ESD C. such as wireless communications. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. CRT D. The SIMM is the predecessor to the DIMM.www. Any Time. 72-pin SIMM C. RFI B. The SDR SDRAM uses DIMMs with 168 pins." . QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.

com 292 Ac tua lTe sts A. Where could you check for troubleshooting information? (Choose all that apply. Start Windows using only basic files and drivers. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Windows loads only basic files and drivers so that you can find out the configuration errors easily.BAT and CON FIG. Worm C. The manual that came with the card D. DOS B. Another computer with the same video card B.co m What does Safe Mode allow you to do? . Logic bomb D.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. thus forming an image on the drum? "Pass Any Exam. D. The video card manufacturer's website C. Run Windows without processing AUTO EXEC." .) A.SYS B. .actualtests. C. Skip loading the Registry. Boot the system without scanning drives. Any Time. The server log Answer: B.www.

Automated System Recovery (ASR) B.com Ac tua A password generator can be part of a password manager." . Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Generators create new passwords every time a user signs in to prevent social engineering. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Worn pickup rollers C. Brokenfuser Answer: B QUESTION NO: 967 A. D. Any Time. thus forming an image on the drum. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. RDISK. Developing D. What can we benefit from a password generator? lTe sts . Defective toner cartridge B.actualtests. C. Transferring C. it can be easier to use a password generator based on that set of rules than to manually create passwords. Generators eliminate the requirement to establish log-in attempt limitations.CompTIA 220-701: Practice Exam A.www. Generators extend the requirement to periodically change passwords. Generators eliminate a user's tendency to create passwords that can be a security liability. Dirty drum D.co m 293 . B. Writing B.EXE "Pass Any Exam. When a password policy enforces complex rules.

QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. True B. you need to use Automated System Recovery (ASR). DC in.www. AC in. Enhanced Startup Disk (ESD) D. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC out D.co m . Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. A. CSMA/CA D. of power supplies and AC adapters? A. AC in. OSI B." .com 294 Ac tua lTe sts . DC out C. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. DC in. respectively. DVD media. AC out Answer: C Explanation: The AC in. False Answer: A QUESTION NO: 970 Of the following voltage pairings. ISO C. and CD media.CompTIA 220-701: Practice Exam C. which one accurately represents the input and output. Any Time. AC out B.actualtests. CSMA/CD "Pass Any Exam.

11d is not a commonly implemented standard.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.actualtests.11g.11a operates in the 5GHz range and 802.11g tua Which of the following wireless IEEE standards operate on the 2. 802. Although Incremental backup clears the archive bit.11b and 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.www. There is no such option as Complete backup. 802. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. Copy backs up all files but does not clear the archive bit.11a B. it only backs up files the files that have changed since the last backup. 802.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.com 295 Ac A. Any Time. 802.co m .) lTe sts . 802.11b C.4GHz radio frequency range and are directly compatible with each other are 802. Normal C. Complete B. Incremental D.11d D. QUESTION NO: 973 Answer: B. you need to select the normal backup type. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit." .

88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. WINNT32. INSTALL.actualtests.co m 296 . 720KB C.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.44MB D. 1. 2." . Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Perimeter security B. 360KB B.EXE C. The extended-density 3½? floppy diskettes can be formatted to 2. WINNT.88MB. SETUP. Any Time.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. QUESTION NO: 977 "Pass Any Exam. . Security zones D.EXE D.44MB. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.CompTIA 220-701: Practice Exam A. It is the first layer of access control that is intended to delay or deter entrance into a facility.www.BAT B. Mantraps C.

UNDELETE B. ERASE C. Star B.com 297 Ac tua lTe sts .CompTIA 220-701: Practice Exam In order to delete and/or replace system files. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. BUS C. AUTO EXEC. and then remove it from laptop. ATT RIB D.BAT issues D. System files not found B. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. System. Swap file issues OE.Only attributes on the file before you replace the file? A. A. Ring D.co m . True B. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.Boot file issues Answer: C "Pass Any Exam. and ReaD.www. Configuration file issues C.actualtests." . which command do you use to remove the Hidden. Any Time.

Smurf attack C. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. False . m 298 .actualtests. System "Pass Any Exam. True B.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Read Only C. Virus attack D. The server indicates that it has exceeded its session limit. Hidden. Which type of attack is probably occurring? A. True B.www. B. False tua QUESTION NO: 983 lTe Answer: A sts A.com Ac A. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. TCPACKattack B." . Archive D.

Satellite C.www." . They are supported by NTFS files system.) A.B.CompTIA 220-701: Practice Exam E. FTP C. Refer to the following Internet connectivity methods.actualtests. HTTPS Answer: C.D QUESTION NO: 986 A.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. The attributes such as Encryption and Compression are not supported by FAT 32. Any Time. eSATA and Express Card/54 are examples of hot pluggable devices A. HTTP D. Archive. port 443 and port 80 have been disabled. You notice that among all of the other ports. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . Compression Answer: A.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. What services are associated with these ports? (Choose two. Cable B. DSL D. Read Only.co m 299 . Dial-up Answer: C QUESTION NO: 987 USB. Telnet B.C. and System attributes on the files. True "Pass Any Exam.

" . Because it is antiquated technology. LED Answer: B QUESTION NO: 990 Which of the following password. B. LDAP Answer: C "Pass Any Exam.www. floppy drives have a 5.actualtests. is necessary to be entered before booting into the operating system? A. POST B. D. User Accounts C.CompTIA 220-701: Practice Exam B. Like DVD. BIOS D. CCFL C. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. floppy disk drives can no longer be purchased new.25-inch form factor and must be installed in the larger drive bays C. once setup. LCD D. you must insert the connector correctly or the drive can be damaged. Hide answers/explanations Atypical backlight technology is A.ROM drives. Like a hard drive.com Ac tua lTe sts QUESTION NO: 989 . the floppy drive requires no external access. Any Time. CRT B.co Answer: D m 300 . Although some drives might not clearly key the receptacle for the Berg power connector.

modern operating system on a computer lacking mutable secondary storage? A. Driver signing D. the portable computer will automatically connect to a wireless network.www. Which of the following feature enables that? A. Network C. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. D.actualtests. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module.co m 301 . Floppy D." .CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Any Time. Roaming profile B. Live CD B. however. B. Hardware profile C. which statement concerning CPU and RAM configuration is most true? A. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. a portable computer with a docking station is generally connected to a local wired network. "Pass Any Exam. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location.com Ac tua lTe sts . Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. C. For example. if it is used in a hotel or on an airplane.

actualtests. malicious software that monitors Internet surfing habits C. malicious software that is self-replicating and self-propagating B.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. During your working hours. malicious software that changes the user's home page D. Remove PC card adapters B. VPN C. WAN D.com 302 Ac tua lTe A. Remove DVD. FTP B.www. HTTP sts . what is your recommendation so as to avoid the potential damage during transit? A." .co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . a customer calls you and is wondering what requires special attention if he wants to ship a laptop. Remove LCD C. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove Backlight D. Any Time. As an experienced technician.

) A.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Subnet mask C." . A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.co m 303 . D. Default gateway D. C:\Win\System32 "Pass Any Exam. C.com Ac tua lTe Refer to the following descriptions. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. A VPN is a secured line of communication between two points through a public network. C:\System\Windows32 C.actualtests.www. C:\System32\Win B. Any Time. B. IP address B. DNS server Answer: A.B A. True B.

General protection fault C.actualtests.co QUESTION NO: 1002 m 304 . C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. It also occurs when a program tries to access a memory address which does not exist. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Screen D. Backlight B. Illegal operation D.com Ac tua lTe A. LPGA D. Windows protection error B. SPGA "Pass Any Exam. System lock-up sts When a Windows-based application attempts to access memory another program is using. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot." . Inverter C. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. what is the error that will be generated? . Socket479 B. ZIF C.CompTIA 220-701: Practice Exam D.www. Any Time.

Host adapter Answer: A "Pass Any Exam. Double-sided. No other given options can store roughly more than 17GB of data. Hard disk D. single-layerBlu-ray disc C.actualtests.www. Double-sided." . Left-clicking the mouse and double-clicking the Taskbar C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Drive interface B. double-layer DVD+R B.com Ac A. Single-sided.co m 305 . Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer.R D. Double-sided. Right-clicking the mouse and dragging the Taskbar to make it bigger B. and then clicking and dragging D. Moving the mouse pointer to the top of the Taskbar. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. single-layer DVD. Any Time. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. pausing until the pointer turns into a double-headed arrow. The dual layer capacity of Blu -ray disk is 50 GB. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Controller C.

IDS system C. Power surge D. Some attacks.www. you're trying to educate users on the importance of security." . you decide to use your firewall to block the Telnet protocol. 21 B. controller.co m . Underclocking Answer: C QUESTION NO: 1009 As part of your training program. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. take advantage of human shortcoming to gain access that should otherwise be denied. you notice a discolored area. 23 D. Biometrics "Pass Any Exam. 22 C.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. QUESTION NO: 1007 To increase security. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. You explain to them that not every attack depends on implementing advanced technological methods. Which port will you need to block to prevent Telnet from being used? A.actualtests. and a host adapter. What term do you use to describe attacks of this type? A. Any Time. Perimeter security D. you explain. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Spilled liquid B. Improper manufacture C. What is usually a cause of this? A. A HDD magnetically stores data on discs that are known as platters. Social engineering B.com 306 Ac tua lTe sts .

www.link and Lynx.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. This is because it is not only high speed but also supports isochronous data. /and D. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. It was used with trademarked name FireWire." . lTe sts . 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.actualtests. /? B. 63 D.co m 307 . which means delivering data at a guaranteed rate. A. such as video devices. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. which can connect up to __peripherals in a daisy-chained topology. 127 C.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. to describe their 1394 products. Other companies make use of other named such as i. 15 B. Any Time. /help C.

Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Click Start-> All Programs-> Search.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.www. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.exe at the command prompt. This ink is fired through Ink Cartridge. Click Start-> Search. Ping B. Toner cartridge C.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.actualtests. Any Time. Ink cartridge B. Ipconfig C. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Run search. Tracert D. sts ." . tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Left-click a directory and choose Find.co m 308 . Answer: D "Pass Any Exam. D. Daisy wheel D. C. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). how can you start a search for files and folders? A. B.

Class A B. This is not a valid IP address . Display an OSHA poster in a prominent location. which of the following are good procedures to follow? (Choose all that apply. Berg "Pass Any Exam.1. Provide properly maintained tools and equipment. Attend yearly OSHA safe work environment seminars. Answer: B. AT system connector B. Class B C. C.actualtests. Use a cart for heavy objects. C. D. Ensure that there are no safety hazards in your path.) A.co m You have a computer with the IP address 171.www.18.C.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment." . Class C D.226. Answer: C.) A. Lift by bending over at the waist.com 309 Ac tua lTe sts A. Any Time. D. Keep records of accident reports.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. What class is this address? . Carry monitors with the glass face away from your body. B.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. B.

What two things are the most likely causes of this problem? (Choose two. A bad erasure lamp D.D QUESTION NO: 1022 "Pass Any Exam.CompTIA 220-701: Practice Exam C. to a laptop. as well as additional ports. S2 C. Any Time. you see residue from previous images on the output.) A. Molex D. S4 QUESTION NO: 1020 A. True B. without sacrificing the mobile computing functionality of the machine. . An overheating printer C. For example.co m Answer: C 310 . A broken cleaning blade Answer: C." .com Ac tua lTe sts The docking station adds expansion capabilities. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. S1 B. S3 D.actualtests. A faulty transfer corona wire B. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A.www. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.

D.state drives D. Any Time. Molex connectors are used with PATA hard drives. The 4 pin Berg connectors provide power "Pass Any Exam. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Memory cards C. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. you are responsible for fixing the problem. while Berg connectors are used with floppy drives." . but he has no idea what the problem is. Inform the customer that others are waiting.com 311 Ac tua lTe sts . So.actualtests. Ask the customer when they would like to have the work completed. there is something wrong with it. SoliD. B. D. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Recently. The technician will get back to them as soon as possible. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. he takes the computer to the Repair Center and as a technician. B. C.co m . the customer is anxious to know when he might come back to pick up his computer. What is the best answer to that? A.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Give the customer an estimated time for repair based on the technicians assessment. Before leaving the Repair Center. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Therefore they use Molex connectors.www. SATA hard drives most often use the same type of power connector as PATA hard drives. C. Thumb drives B. Ask the customer to check daily to see when it is completed.

The P8 and P9 connectors are used by AT-based motherboards.www. Luggable B. lTe sts .CompTIA 220-701: Practice Exam supply to floppy drives. The charge below 3. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. 30. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. Tablet C." .000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. 300.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.000volts D. It also allows you to write notes directly on the screen with a special pen called stylus.actualtests. "Pass Any Exam. Netbook D. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. It has a fliparound screen and can be held like a large notebook. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.000volts C.000 volts is below human sensation. 300volts B. SATA hard drives and PATA hard drives do not use the same type of power connector. Any Time. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors.co m .000 volts to feel a shock. 3. Both SATA Power connector and Molex connector cannot be used on the same drive.

com Ac tua lTe sts .www. False Answer: A "Pass Any Exam." .co m 313 .actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. Any Time. eSATA and Express Card/54 are examples of hot pluggable devices A. True B.

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