CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

sts

When determining a customer's specific issue, which of the following is the BEST approach?

.co

m

Answer: A

3

CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

lTe

QUESTION NO: 10

sts

.co

m

4

CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

.co

m

5

CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

QUESTION NO: 15

sts

.co

m

6

Which of the following is needed to solve this issue? A. Intrusion detection C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. HDD Answer: D QUESTION NO: 20 "Pass Any Exam.co m 7 ." . Flash C. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. SDD B. B. The PC needs a 24-to-20 pin ATX adapter.com Ac tua lTe A. The PC needs a 26-to-20 pin ATX adapter. WiFi Protected Access (WPA) D. Which of the following can be disabled in the BIOS to prevent this message from appearing? . The PC needs an AT-to-ATX adapter. C. Trusted Platform Module (TPM) B.actualtests.www. The PC needs a NLX to ATX adapter. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. Tape D. D. Any Time.

Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. Satellite D." . After extracting the driver. how would the technician update the driver? A. Any Time.co m Which of the following connectors are used for musical equipment? 8 .CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Cable C. DSL B.actualtests. 6-pin mini-DIN D.www. Device Manager> expand 'Sound. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. HDMI . DVI B.com Ac tua lTe sts A. MIDI C. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. System Information B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Hardware Compatibility List "Pass Any Exam.

Which of the following components has MOST likely failed? A. "Pass Any Exam.0.255.0-191.255 B. Heat is applied to heat-sensitive media to create an image. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. Dr.co m Answer: A .0-255.255. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.255. Toner is sprayed to the media." .www. B. because of the wide variety of models shipping with this BIOS.0. Toner is applied to a photoconductor and transferred to the media. Sound card B.255.255.0. C. Watson D.255.255. D. 1.0.actualtests. A wax-based substance is melted and applied directly to the media. sts In the laser printing process. the beep codes may vary.255 D. Any Time. and 2 short beeps.255 C.com 9 Ac tua lTe A.0.0-223.0. However.1.1.255.CompTIA 220-701: Practice Exam C. 192.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. 128.1-126. which of the following is true? . NIC D. 224. Power supply C.

co Which of the following connector types is used on CAT5e cable? m . BNC . Any Time. Which of the following describes the method the technician would MOST likely use? tua lTe sts A.www. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. RJ-11 D. WPA encryption B.actualtests. NAT translation D. in which the keys are not typing anything within document editing software. Blu-Ray D. After questioning the user." .com 10 Ac A technician is installing Windows Vista onto a new computer locally. ST C. the technician discovers that the user was eating lunch while typing the document. MAC filtering C. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. DVD C. Floppy B. The technician comes to the conclusion that liquid was "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. RJ-45 B.

" .actualtests. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). D. Which of the following should the technician do FIRST? A. Replace the keyboard with a new keyboard. A.3 V rails.www. AGP and ISA cards) used 5 V or 3. QUESTION NO: 33 "Pass Any Exam. The printer successfully feeds paper through the unit while running the manufacturer's print test. C.CompTIA 220-701: Practice Exam spilled onto the keyboard. D.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. RAM. Verify the system functionality. 24 Answer: A. Replace the fuser in this printer. 5 C.co m .3 V for power supply. Check the ink cartridges for proper ink levels. 15 E. 6 D. which of the following would be the NEXT step to follow? A. According to the troubleshooting theory. Ask the user open-ended questions. because most of the electronic components (CPU. Make closing notes of the repair. C. Check the toner levels in the printer. B.3 B. but nothing is being printed on the paper. Update the firmware in the printer.com 11 Ac tua lTe sts . PCI . chipset. 3. Any Time. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. B.

Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . KVM D.www. Insulate a component from the friction of theheatsink B. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. 23 C.com Ac A. 80 "Pass Any Exam. Any Time. Roll back the video driver C. Provide for heat transfer from a component to theheatsink D." . 25 D. Update the video driver B. Run a System Defragmentation D. 21 B. Barcode reader B. Smart card reader C.co m 12 . Which of the following should the technician perform FIRST? A.actualtests. when the video game starts the computer crashes. Reduce heat on a component through evaporation C.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A.

actualtests. C.www. Power on password B. Recommended for ceiling use only D. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Copy the document to a network drive as a backup so that work can proceed." . Complex logon passwords D. the technician discovers the customer has a confidential document open. D. Without it the computer will not "Pass Any Exam. Upon making the connection. Which of the following steps would be BEST to take? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Intrusion detection C. When the system is first turned on it will prompt for the Power On password. Flexible PVC outer jacket C.com 13 Ac QUESTION NO: 39 tua lTe sts . Leave the document open and do not mention it to the user and proceed with the work. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Any Time. Close the document without commenting to the user and proceed with the work. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. B. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.co m . Recommended for analog phone lines B. Ask the user to close the document so that the work can proceed.

Which of the following is MOST likely preventing the machine from booting normally? A. Answer: B "Pass Any Exam. sts . LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found.www. B. RJ-11 C.actualtests. and USB webcam installed and connected. C. Any Time. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. The card is a PCI Express card and the laptop supports PCMCIA. BNC D.co A technician is trying to install a previous-generation expansion card into their new laptop. The card is a PCMCIA card and the laptop supports PCI Express cards. Which of the following is MOST likely the reason? m 14 . D. D. USB printer. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup.CompTIA 220-701: Practice Exam continue to boot. The card needs to have the compatibility jumpers set before it can be installed into the system. the card refuses to fit into the expansion slot. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. RJ-45 B. The expansion slot needs to be enabled in the BIOS first.' It has a USB flash drive. C." . The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. B. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A.com Ac QUESTION NO: 42 tua Answer: D lTe A. However.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

15

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

Ac

tua

lTe

A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

sts

After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

.co

m

CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

tua

Which of the following IP ranges is Class A?

lTe

sts

.co

m

17

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

tua

lTe

sts

A. 133MHz B. 166MHz C. 266MHz D. 333MHz

.co

Which of the following is the system bus speed of a PC2700 memory?

m

18

CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Fiber B. CAT3 C. Coaxial D. CAT5

tua

lTe

Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

sts

.co

m

19

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 62

tua

Answer: A

lTe

sts

.co

m

20

Update the BIOS C. A. Which of the following is the BEST course of action? A. Start>Settings>Network Connections B. After checking to make sure the network printer is available. B. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Leave the station and call another technician to complete the repair. Upgrade the processor B. Delete existing programs D. which of the following are best practices? (Select TWO). the technician checks the port the printer is assigned to and finds it is set to LPT1:. Any Time. Request the manager to assist in the situation.actualtests. Start>Settings>Control Panel>Accessibility Options D. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Delete personal data Answer: B. Upgrade the firmware E. Start>Settings>Control Panel>Administrative Tools C. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard." . another user begins asking irrelevant questions. Politely inform the user that all questions will be answered later.www. Take a long break to step away to relax and refocus.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS.co m .com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Which of the following devices are the additional four pins used? "Pass Any Exam.D QUESTION NO: 64 While a technician is working on an employee's computer. A. D. C.

The user was able to print previously.com Ac A. Any Time. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.actualtests. Widgets D. Print spooler is not running tua lTe On a Windows computer. Timeliness D. Printer hardware problem C. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Positive attitude Answer: A "Pass Any Exam. Extra drives B." . Incompatible cabling B. a user is unable to print documents to locally attached printers or network printers. Features C.www.CompTIA 220-701: Practice Exam A. Applets B. The processor C. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Incompatible print driver D. Cultural sensitivity C. Personal calls B. Extra RAM D.co m 22 .

11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. Anti-spyware software B.www.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. printer. Use a slightly damp cloth and a vacuum D. 802.co m 23 . Any Time.com Ac tua lTe sts . Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. and network when using a laptop? "Pass Any Exam. mouse.11a B. Anti-adware software C. monitor. 802." . Anti-virus software D. 802. 802. Use a dry paper towel and an anti-static strap C. Use a lint free cloth and glass cleaner B.11b C.11g D.actualtests.4GHz band with a maximum data rate of 11Mbps? A.

CompTIA 220-701: Practice Exam A. C.0.255.0. Provide a way to recover corrupted print jobs through the command prompt. Provide a way to access the hard drive in an emergency through the command prompt. 127.255 D. Bluetooth B. Docking station D.actualtests. D. B. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Offer different repair options for the user's convenience. a technician's NEXT course of action should be to: A. B. 192. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.co m 24 . 224.0.com Ac tua A.0 Answer: D "Pass Any Exam. Delete a virus that has infected the hard drive through the command prompt. Any Time." .0.255. Allow the restoration of a previously made image of a desktop through the command prompt. Network hub C.255.0 B. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .255 C. Provide proper documentation on the services provided.255. D. Listen and do not interrupt the customer. C. Restate the issue or question to verify understanding. 255. After they finish explaining.www.

Hyper-threading B. SD card B. B.www. The processors contain 64K new transistors. Quad core processing D. The processors are made with a 64nm manufacturing process.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Any Time. The processors have an additional 64 instruction sets.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. Zip drive C. C.actualtests.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Dual core processing . Stylus "Pass Any Exam. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A." . AMD Athlon 64 and 64 FX? A. D. SpeedStep technology C. Blu-Ray D. The processors provide a 64-bit register.

The hard drive needs ATA drivers loaded via the F6 option during install. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. CDFS .www. PCI B. PCIe C. "Pass Any Exam.com Ac tua lTe sts A.co m Which of the following file systems MUST be used when implementing EFS? 26 . QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.actualtests. Smart card C. FAT C. Which of the following is the MOST likely reason? A. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. Any Time. ISA D. FAT32 B.CompTIA 220-701: Practice Exam B." . Biometrics D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. NTFS D.

co m . otherwise it may try to boot from floppy ). Just at this point press F6 and show the drivers on the floppy. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it.actualtests. A smart card reader B. The hard drive is incompatible with Windows XP and needs replacement. it will ask you if you want to install drivers. The hard drive did not have the jumpers configured correctly and needs to be checked.com 27 Ac A technician has a security device which displays a number that changes overtime. C. D. Before the drive is replaced.www. Of which of the following is this an example of? tua lTe sts ." .CompTIA 220-701: Practice Exam B. PCMCIA card D. which of the following troubleshooting steps should be done? "Pass Any Exam. KVM C. A token device C. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. PCI Express card B. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. Any Time. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Docking station Answer: D QUESTION NO: 85 A. A biometric device D. The hard drive needs SATA drivers loaded via the F6 option during install.

gpedit. this is fine. The first is to use the MS Configuration Utility by typing msconfig.11g has the potential to support up to: "Pass Any Exam.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. services. services. but the information is limited.CompTIA 220-701: Practice Exam A. Device Manager B. msinfo32." . MMC C. The preferred way to make changes to services is to launch services.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. sts . followed by clicking the Services tab.co m . MSINF032 D.exe C.exe in the Run box accessed via the Start Menu.actualtests. software and network components? A. Perform a backup D.www. MSCONFIG Answer: B QUESTION NO: 89 802. The Services window will open.msc from the Run option on the Start Menu.mmc B.exe D. If you want a quick visual of which items are running or stopped. Identify the problem C. Any Time. Establish a theory of probable cause B.

Smart cards C.www. B.CompTIA 220-701: Practice Exam A. Diagnostic purposes of a critical system error D. C." . Windows Vista Ultimate B.co m 29 .actualtests. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. 54Mbps. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. 50Mbps. that causes the system to "crash. 100Mbps. Windows Vista Home "Pass Any Exam. Passwords D. of a non-recoverable nature. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Any Time. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Save information for critical files before system shut down C." The term is named after the color of the screen generated by the error. Driver updates for new installations B. 11Mbps.com Ac tua A. D. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). Firewall B.

QUESTION NO: 95 A laptop's battery will not charge. C:\ProgramFiles C. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO).www. Cordless phone B. Remove all unneeded peripherals B. Which of the following BEST solves this issue? A. Swap the A/C adapter D. Magnet D. Any Time. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).CompTIA 220-701: Practice Exam C. LCD C. C:\Windows\System32 B. CRT Answer: A." . Windows XP Home D. a technician should look in which of the following default locations? A.actualtests.com 30 Ac tua lTe sts . A. Toggle theFn keys C.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Plug the laptop into a UPS Answer: C "Pass Any Exam.co m . Microwave E. C:\Users\ D.

com Ac QUESTION NO: 98 tua Answer: B lTe A. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam." . D. RIMM B. A network which has no connection to the Internet and is private by design. A private tunnel through the Internet to securely communicate with a remote network.co m 31 . SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. Any Time. Where can the technician configure this setting? A. BIOS B. B. sts .www. Which of the following memory types would be the correct type? A. A security encryption feature that encrypts wireless traffic with an access point for communication. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. Control Panel C. Internet Explorer Properties D. DDR RAM C. SDRAM D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. C.

DVD. PCIe B.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). CD.R D. B. IEEE 1394 "Pass Any Exam. AGP D. ISA C. \\computername\sharename C. EISA E.com Ac tua lTe QUESTION NO: 101 sts Answer: B .R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). Load the operating system into memory during power on. Test the software and hardware drivers before the operating system loads. Any Time.www." .co m 32 . DVD.DL B. IP_ip_address E. A. A. Which of the following types of portable media offers the LARGEST storage capacity? A.actualtests. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. USB 001 B. C.RW C. CD. Check for the latest motherboard firm ware updates. Test the essential components of the system during power on. SNMP D. D.

" . Helplimit radio frequency interference (RFI) inside the case.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. Helpensure proper air flow through the case.www.actualtests.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. Help limit electrostatic discharge (ESD) inside the case. QUESTION NO: 105 "Pass Any Exam. HTTP C. Answer: B QUESTION NO: 104 A. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. Helpprevent moisture buildup in the case. Any Time. a technician notices that several unused expansion card slots have open ports. SMTP B. sts . D. HTTPS D. C. then the cooling of the PC changes dramatically. B. However. This address can be verified from printer's configuration. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. if your PC's enclosures are open. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. The cooling of some components can be reduced or totally eliminated and can cause damage.co m 33 .CompTIA 220-701: Practice Exam Answer: B.

certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. Any Time. Which of the following is the MOST likely cause of the issue? (Select TWO).D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Sometime if the IP address of the printer is changed you cannot print. C. QoS for printing is not functioning over the LAN. Properties of the printer from the Printers Control Panel C. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. BNC C. A technician has verified the printer is online and prints a configuration page from the printer.co m 34 . D.www. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using.com Ac tua lTe sts . QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. Print spooler view in the Printers Control Panel D. Answer: C. E. A job in error status is at the top of the print queue. The printer would not start printing again till that print job is removed from the queue. RJ-45 "Pass Any Exam. Sometimes. T-Connector B. To find this problem you can ping the printer from your computer. The printer needs to have a cartridge replaced." . B. The print queue window from system tray B.actualtests. A. The printers IP address has changed. New drivers have been released and need to be installed.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A.

actualtests.www. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Start>Run>typeipconfig>click OK and ask user to read the results." . Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.CompTIA 220-701: Practice Exam D. 1x and 8x bus speeds can be used. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. 6x D. B. 1x B. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. sts . The Syntax IPCONFIG /all displays full configuration information. Any Time. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. 24x Answer: A. 3x C. 8x E. C. A. You can type the Ipconfig command by "Pass Any Exam. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO).co m .com 35 Ac A user calls and says they cannot get to the Internet.D QUESTION NO: 109 A. D.

C.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Any Time. A. Which of the following is needed to perform an ASR restore in Windows XP? A.co m 36 . press F2. Vendor recovery CD D. Dynamically assigns IP addresses for easy client configuration.com Ac tua lTe sts QUESTION NO: 111 . The recovery process will start. chkntfs B.. you need Operating system CD and the recovery floppy disk that you have created. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. Provides security for a network through the use of ACLs. D." .www. The DNS server strictly functions as an ip address lookup for a given domain name.actualtests. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO)." at the bottom of the screen. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .. Recovery console C. B. Operating system CD B. Provides resolution of host names to IP addresses. Secures network traffic through shared key encryption. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. dxdiag "Pass Any Exam.

A recovery partition put there by the manufacturer.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. IEEE 1394 port D. B." . They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. A potentially dangerous virus has been downloaded onto the system. Any Time. ping Answer: C. Which of the following is the MOST likely explanation for this extra partition? A. C. Space set aside by Windows for use by the virtual memory swap file. tracert D. sts . D. Space reserved by the drive manufacturer for firmware. This partition is not assigned a drive letter and is not accessible from Windows.www.CompTIA 220-701: Practice Exam C. Parallel port B. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.co m .actualtests. ipconfig E. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Answer: D A. Serial port C.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

lTe

sts

A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

.co

Which of the following printers would be the BEST choice for printing on multi-part forms?

m

QUESTION NO: 116

38

CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

tua

lTe

sts

A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

.co

m

Which of the following hardware is hot pluggable? (Select THREE).

39

CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

.co

m

Answer: D

40

CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

Ac

Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

tua

lTe

A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

sts

Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

.co

QUESTION NO: 123

m

CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

tua

Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

lTe

sts

Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

.co

m

Answer: D

42

CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

43

Print a test page. D. Which of the following is the correct path to change the language settings? A. B. The processor is improperly seated due to bent pins. sts . Insufficient memory for the OS. D. C. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. You should always use the test page feature from the printer properties. to test printing. Which of the following should the technician do NEXT? A. Clean the toner cartridge.actualtests. not from an application. B. The airflow is blocked.co m Answer: D . QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts.CompTIA 220-701: Practice Exam Explanation: First check the boot order.www. Excessive internal display brightness is set. Any Time. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. C. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Replace the fuser." . which you already know. the technician has a discussion with the customer and reviews some examples of their print jobs. Having arrived onsite. Change the paper. Control Panel> Accessibility Options> General "Pass Any Exam. If that does not work then you may need to delete and reinstall the printer.

CompTIA 220-701: Practice Exam B.11b D. 802. D. Any Time. Control Panel> Regional and Language Options> Regional Options> Customize D. B. 802. C.www. Print a test page. sts .11g B.11 standards. and Bluetooth supports communication up to 3Mbps. 802. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Perform a self-test page. Which of the following would be MOST likely to fix the problem? "Pass Any Exam.11x C. the technician successfully tests for speeds of up to 54 Mbps. 802. Reboot the computer.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.co m 45 . 802. 802.11b supports communication only up to 11Mbps. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. Cycle theprinters power. Which of the following standards of wireless card did the technician install? A.11g standard if you want to use a standard that can support communication up to 54Mbps." .11x refers to the family of 802.actualtests. Control Panel> Regional and Language Options> Regional Options C.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. When connecting the laptop to a wireless network.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

Ac

A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

tua

lTe

Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

sts

QUESTION NO: 137

.co

m

CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 144

tua

lTe

sts

.co

m

48

CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

tua

Which of the following would be the BEST way to improve airflow inside a computer?

lTe

sts

.co

m

49

CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

Ac

A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

tua

lTe

A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

Ac

tua

lTe

sts

.co

m

Answer: A. and then remove from laptop. D. then to Windows 98SE then Windows XP Home. E. True negative C. True positive D.www.CompTIA 220-701: Practice Exam A. B. Perform a clean installation of Windows XP Home.actualtests." . Which of the following describe the potential upgrade paths? (Select TWO). "Pass Any Exam. Upgrade to Windows NT4. C.C QUESTION NO: 157 To lengthen the life of computer hardware. D. C. Remove hardware in Control Panel.co m 52 . Upgrade to Windows 98SE then to Windows XP Home. it is BEST to perform which of the following actions on a routine basis? A. A. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. False negative B. Clean out the dirt with a damp rag. Stop the device.0 SP1 then Windows XP Home. Upgrade to Windows XP Home directly from Windows 95. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Degauss the display and drives. Turn off the laptop. Any Time. C. Defragment the hard drive weekly. and then turn off the device. Upgrade to Windows 95 OSR2. Remove the driver from Device Manager. D. B. B. Clean out the dust with compressed air.com Ac tua lTe sts .

com Ac tua lTe A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. D." .co When trying to print. updated drivers. Printer firmware needs to be updated. Any Time. sts . B. Answer: C QUESTION NO: 162 "Pass Any Exam. HKEY_CURRENT_CONFIG D. HKEY_USERS C. Which of the following is the MOST likely cause? m 53 . The printer does not recognize the font type.www. The high encryption package is not installed. a balloon in the system tray indicates a print job has failed to print. C. The modem is not functioning properly.actualtests. HKEY_ CURRENT_USER B. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. The computer needs to upload the print job. The modem is not recognized in Device Manager. The technician has the correct. The paper needs to be replenished. D. Which of the following would be the MOST likely cause of the problem? A. The account does not have permission to install drivers. but is unable to successfully install the drivers. C. B.

Mercury C.www.com Ac A. TASKMAN. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Any Time.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . SPUNINST. LCD C.actualtests. Electrical tape B.ROM drive "Pass Any Exam. PC card adapters B. DVD. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. Lithium D.EXE D." .EXE B. CONVERT. PROGMAN.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. Electromagnetic Interference (EMI) B. which of the following should be removed to avoid damage during transit? A. Duct tape D. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Which of the following should be used to repair the wire? A.EXE C.co m 54 . Masking tape C.

Install ceiling fans in the room. Periodically clean the vents using a small vacuum cleaner.CompTIA 220-701: Practice Exam D. B. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. POST C. BIOS D. Use a moist rag to clean the vents monthly. High voltage discharge C. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Directly spray the vents with compressed air.co m Answer: C 55 . C." . Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Radio frequency interference D. Which of the following should the technician take under consideration? A.actualtests.com Ac tua A.www. Electromagnetic interference B. LDAP B. Any Time. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. D. Which of the following is the BEST preventive maintenance procedure that the technician should perform? .

www. Which of the following should the technician keep in mind when setting up the lab? A.co m A customer brings a PC for a technician to repair. Electrical safety with the extra network cables C. DSL C. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Cable management to avoid trip hazards B." . Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Begin running diagnostic software and confirm findings with another technician. Ask open-ended questions to gather the symptoms. D.com Ac tua lTe A. Location of the PCs with respect to each other D. run diagnostic tests.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration.actualtests. Cable D. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Fiber B. sts . C. Any Time. B. Get the customer contact information. and then confirm the findings with the customer. Which of the following can the technician do to better understand the customers issue? 56 .

B." . RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Converts AC power to DC power that a computer can use to operate and charge its battery.www. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. DSL B. WEP C.com Ac tua lTe sts QUESTION NO: 174 .CompTIA 220-701: Practice Exam A. Satellite D. Any Time. To allow alternating current to be used instead of direct current D. D. Broadband C. Allows for a portable computer to be easily moved without being plugged into an outlet. Filters incoming voltage spikes and surges. WPA B. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. C. SSID D. Changes DC power to AC power to charge the battery and enhances portability. To change the voltage coming from the wall C. which of the following is broadcasted by default and should be disabled? A. Answer: D "Pass Any Exam.co m 57 .actualtests. To allow the power supply to operate at different voltages B.

" . SDRAM C. SIMM D. Any Time. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. DDR3 D. DDR2 .CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DDR B. Laser "Pass Any Exam. Impact B. Thermal B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 .actualtests. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Laser D.com 58 Ac tua lTe sts A. SODIMM B. DIMM C.www. Dot Matrix C.

www." . AGP 4X C.actualtests. Color Laser D.co m Answer: A . VPN C. PCIe X16 Answer: C "Pass Any Exam. ISA B. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. Any Time.CompTIA 220-701: Practice Exam C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. PCMCIA D.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. FTP D. tua lTe A. WAN sts Which of the following allows a secure connection between two points? . Inkjet C. Thermal B. Inkjet D. HTTP B.

B." .actualtests. Remove the hard drive and destroy it. ct23&P#h~ Answer: D A. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. Make sure the laptop display is enabled. Run a large magnet over the top of the hard drive several times.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Replace the LCD inverter. B. Any Time. Make sure the OS has the latest video drivers installed. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. SR1234ct B. Remove the memory and destroy it.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Reformat the hard drive to a clean state using the format command. D. C.www.co m 60 . Replace the video card inside the laptop. D. C. rw2%HN D. CompTIA558475 C.

1000Mb/s C. USB 1." . IEEE 1394 D. 100Mb/s B.com Ac tua lTe sts QUESTION NO: 188 .0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. 1Gb/s Answer: A "Pass Any Exam. SATA D.0 C.1 C.CompTIA 220-701: Practice Exam A. 10000Mb/s D.1/2.actualtests. S/PDIF B. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. IEEE 1394 B. PC2100 B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. Any Time. USB 2.co m 61 . USB 1. DDR400 D.www. DDR333 C.

"Pass Any Exam. Control Panel C. Data written to a disk located in a paging file that would not fit into the systems RAM. B. The maximum amount of memory a given system can potentially have. . Flash memory used to hold temporary files before deletion.www. C. Set the resolution to the highest the monitor can display.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Provides use ofPCIe X16 expansion slots. B. C. Provides access to larger hard drive partitions. Set the refresh rate to the lowest the monitor can display. D.actualtests. Program Files B." .com 62 Ac tua lTe sts A. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. C. Degauss the monitor. Any Time. Start Menu D. Calibrate the monitor. Provides addressing of memory beyond 4GB. D. B.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Provides use of more powerful video graphics accelerators.

Higher data integrity sts Which of the following is a characteristic of solid state drives? . Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. C.CompTIA 220-701: Practice Exam D. Identify the problem. D. Establish a theory of probable cause. B. and outcomes.actualtests. Document findings. Any Time. Larger capacity than traditional magnetic drives C. B.co m Answer: D 63 . A portion of physical RAM that is mirrored to the hard drive for redundancy. Off). Hibernate. Built-in encryption standards B.g. send broadcast packets over the LAN to all computers simultaneously.www. C. Answer: D QUESTION NO: 197 "Pass Any Exam. collect all packets that are sent to any device on the LAN. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. Lack of drive heads and platters D. resume from a low power state when it receives a network packet telling it to do so. actions." . Verify full system functionality. D. send packets to other network devices on the LAN instructing then to enter a low power state (e.com Ac tua lTe A.

www.actualtests. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Set up a local print queue. RAID 0 "Pass Any Exam. Which of the following is the quickest way to accomplish this? A. Has the monitor been replaced recently? E. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Which of the following RAID levels should be implemented? A. D. Purchase an external Ethernet print card. Was any hardware installed since it last worked? C.com Ac tua lTe sts . B.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Which of the following questions should a technician ask to help determine what occurred? A. Are you sure the power button is not stuck? B." . Is the power cable on the monitor loose? D. Were there any new software updates done? Answer: B. Are you sure you ran a find on the system and the program is just not misfiled? D. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. A. Was there a power outage since yesterday? B. Any Time. C. Move the computer and attach to the printer. Share out the printer from the attached computer.co m 64 . it just keeps rebooting.

Assign an appropriate priority for the issue. Any Time. Answer: B. Answer: D A technician uses a call logging process in order to: (Select TWO). model. D.CompTIA 220-701: Practice Exam B. Elevate the call to a higher level of support. Identify the hardware make. D. Allows the operating system to assigns dates so that user data files are backed up C. B. B. A. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. RAID 1 C. RAID 4 D.www. C. and serial number. identify common issues among multiple users.co m 65 .actualtests. Identify the user and associated problem. E. select the appropriate priority level for the issue. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 202 . which of the following should the technician do FIRST? A. compose a record which allows user authentication." .C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Allows the operating system to be rolled back to a previous point in time D. track the process of the incident. C. help maintain a balanced workload for the help desk technicians. Allows the operating system to be backed up with immunity to virus activity B.

Which of the following can be performed on the hard drive to improve performance? (Select TWO).RW+ B. D. A.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Answer: A.RW C.www. "Pass Any Exam. DVD. Use the defragment utility. A. The hard drive light is constantly on. Empty the recycle bin and deleted email items. Dual-sided DVD .E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). C. Increase system security B.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . DVD. B.com Ac tua lTe sts A. Userestore point to roll back the computer to a previous date.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Use thecheckdisk utility. E. Longer chip life Answer: C.actualtests. Utilize less memory C. Use the drive compression utility. Any Time. Increased network speed E. Increased performance D. Blu-Ray D." .

" .D QUESTION NO: 208 A customer brings a PC in for repair. Encrypted passwords C. Ask the customer to check daily to see when it is completed. S-Video Answer: B. CGA D. VGA E.CompTIA 220-701: Practice Exam A.www.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. The user states that they do have Internet connectivity. B. QUESTION NO: 209 A. and asks when it will be done. Logical token B. Inform the customer that others are waiting.co m . C. RFID smartcards "Pass Any Exam. A. Which of the following is the BEST response for the technician to give? A. Check for any updates to the program. C. D. B.actualtests. DVI C. The technician will get back to them as soon as possible. Ask the customer when they would like to have the work completed. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Any Time. USB B. Add an exception to the firewall for the program. Run the program as a local administrator. Check the Hardware Compatibility List to see if the program is not compatible with the OS. D. Give the customer an estimated time for repair based on the technicians assessment.

C. UTP C. D. B.com Ac tua lTe sts . Contact the vendor for an RMA. Which of the following would be the FIRST step in resolving this issue? A. Plenum D. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Answer: C "Pass Any Exam. Ensures that only certain devices can access the network C.co m 68 . Encrypts data traveling across the wireless network D. Disable the device in Device Manager. Ensures all users physically login to the wired network B.www. Coaxial B. Fingerprint reader E. Download and install updated drivers for the device.actualtests.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Any Time. Try installing the device to a different port or slot. Retinal scan Answer: D." .CompTIA 220-701: Practice Exam D. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. a user is reporting system crashes and performance loss.

Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Driver signing B. CD. Floppy drive E.com Ac tua lTe sts . Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. when locally connected. Which of the following Windows features BEST accomplishes this? A. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).www. Which of the following boot options would be MOST effective in troubleshooting this issue? A. Any Time. Wireless Zero Configuration D.co m 69 ." .CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Boot to the recovery console C. Safe mode B. Hardware profile C.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Serial Cable B.ROM C. the user would like the laptop to automatically switch to the wireless connection. A. USB drive D.actualtests. Safe mode with command prompt D. DVD. When the laptop is removed from the docking station. and after restarting their PC the display is no longer appearing.ROM Answer: C.

Any Time. Disable the antivirus logging in the Event Viewer. Obscure word in a dictionary B. Which of the following solutions would resolve this issue? lTe sts . Update the Antivirus definitions. Windows reports that no antivirus software is currently protecting the system. C. Contains special characters Answer: D. sysprep "Pass Any Exam. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Machine Debug Manager D.actualtests.E QUESTION NO: 219 A. fdisk B.com Ac tua After successfully installing a free antivirus solution. System Restore C.co m 70 ." .CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A.www. D. Security Center B. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Contained in a text file C. A. Contains numbers and letters E. Contains AES encryption D. B. Disable antivirus protection withinSecurity Center notification. Install the Microsoft Malicious Software removal tool.

224. 110 D. WindowsVista Basic B.1 C. 80 C. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. Windows XP Home C. Any Time. which comes with Windows 2000 Professional.0.0.co m 71 .168. QUESTION NO: 221 Which of the following is a class A IP address? A.CompTIA 220-701: Practice Exam C. regedit D.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.16.1. 192.1. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . 10. 53 B.actualtests.0.1 D. RIS only comes with Windows Server operating systems. you need to use the Sysprep utility. and WDS is available in Windows Server 2003.1 B. 172.www." . Windows XPMedia Center D.0.com Ac A. WindowsVista Ultimate "Pass Any Exam. Ghost is a third-party utility.

com Ac tua lTe sts . the reliability and speed of search indexing. a performance value of system components. can be used to modify desktop preferences. C. B. D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. 4. D. Answer: C QUESTION NO: 226 The edit command line tool: A. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.7GB. B. C. 9GB.co m 72 . B.actualtests. D. a technician has determined what has caused the problem. opens a text based word processor. Answer: D QUESTION NO: 227 While troubleshooting a computer problem.www. 650MB. makes changes to the registry. the speed and available bandwidth of Internet connections. Any Time. remaining hard disk storage space. changes the boot sequence order. C." . 25GB.

Which of the following interfaces should the technician use to manage current application processes on the users computer? A. actions and outcomes. C.www. clean each component with an approved cleaning solution. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. B. Smart card B. Document findings. perform a disk defrag. B. REGEDIT C. Any Time. archive old drivers. A. check the HCL.actualtests. D. Ask the user opened ended questions to see if they agree with the cause.co m ." . before performing hardware upgrades a technician should: A. Fingerprint reader E. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Voice recognition D. Verify full system functionality. Secure ID Token "Pass Any Exam. Computer Management B.CompTIA 220-701: Practice Exam A. Barcode scanner C. Event Viewer Answer: C QUESTION NO: 229 As a best practice. C. D.com 73 Ac tua lTe sts . Task Manager D. Optical recognition F. Establish a plan of action and implement the solution.

NTFS B. Right-click My Computer thenselect Manage C. Encryption Keys D. FilterKeys B." .D. UFS C.co m 74 . Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Any Time. Right-click on theprinters icon and select Properties D. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. which of the following file system should be used in formatting the drive? A.actualtests. FAT D.com Ac tua lTe sts . Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time.CompTIA 220-701: Practice Exam Answer: C. ToggleKeys C.www. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. Start > Control Panel > System B.

co m . QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Power cord is loose. Laptop computer C. Nothing else should be plugged into the UPS under a user's desk. C. format C. Hard disk failure or operating system needs to be reloaded. Mouse and keyboard need to be cleaned. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Any Time.actualtests. Which of the following is MOST likely the problem? A.www." . Bluetooth headset "Pass Any Exam. the AC adapter of the laptop and the computer. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. B. Laser printer B.com 75 Ac A. convert B. The hard drive is in standby mode. D. LCD monitor D. diskpart D.

"Pass Any Exam.www. Large screen television C." . Assuming the necessary slots are available. FilterKeys E. Windows Event Viewer B. Degauss the monitor. Replace the display adaptor. Reload the driver for the monitor. A. 2100 B.actualtests. and the technician would like to install an additional two sticks of 512MB PC3200. The PC is currently holding two sticks of 512MB PC2700. D. CHKDSK D. 3200 D. AM/FM radio D.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . C. 2700 C.com 76 Ac A. 5300 tua lTe A technician is installing a RAM upgrade into a PC. B.CompTIA 220-701: Practice Exam B. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Power cycle the computer. Data Execution Prevention Answer: B. Which of the following actions BEST resolves this issue? A. Any Time. Windows Defender C.co m .

MAC filtering B. WEP encryption C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. An alert when the computer case has been opened C. Reformat the hard drive to a clean state using the format command. Erase the hard drive using a disk wiping program.co A computer is being sold over the Internet. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. C. A set of firewalls and anti-virus programs protecting the computer D. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m ." .com 77 Ac tua lTe A. Pass all computer components near a large magnet.actualtests. Run FDISK on the hard drive. B. WPA encryption D. Any Time. D. sts . An alert at logon when an unknown user has tried to logon B.www.

the server will be back up. Graphics card C. I am not the server technician so please do not take a bad tone with me.com 78 Ac tua lTe The file server had an expected outage this morning.CompTIA 220-701: Practice Exam A. One particular caller demands to know exactly how long the system will be down. We believe the problem is the network interface card." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website." . Hardware and software are not exact sciences.www. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. a notice appears on the screen which says the site is being blocked by a filter. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. We will have it back up within the hour. Connect to it through a TCP/IP port C. Connect to it through a computer share B. C. TV tuner card B. Video capture card D.hoc wireless connection D. Any Time. Is your work solely depending on the server? Try to not be upset because before you know it.actualtests. Which of the following would be the appropriate response? sts . Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. We have identified the problem and we will have it back up as soon as possible.co m . A technician believes the on-board NIC is bad. Connect to it via an aD. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. There is no way to tell how long this will take. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. D. B.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

79

CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 252

tua

lTe

sts

.co

m

80

CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

QUESTION NO: 255

.co

m

81

CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

Ac

A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

tua

lTe

Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

Ac

tua

lTe

sts

.co

m

actualtests.com Ac tua lTe sts . USB 1.www. actions. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. C. RAID 1 C. A. RS-232 B. RAID 5 D. Any Time. RAID 5 D.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. RAID 1 C. Change theusers permissions so that they cannot create any potential problems in the future. B. RAID 0 B. RAID 0 B. E." . which of the following should be done? (Select TWO). and outcomes. Inform the user every step that was performed throughout the entire troubleshooting process. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. Inform the user that the computer may not function as it did before the problem occurred. D. Answer: A. Verify full system functionality and implement preventative measures. Document the system findings.1 "Pass Any Exam.CompTIA 220-701: Practice Exam Before returning a repaired system to a user.co m 85 .

" . A. WEP C.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). Modem F. PS/2 C. MAC "Pass Any Exam. 802. IEEE 1394 B. Serial Answer: D.CompTIA 220-701: Practice Exam C. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . Channel 11 D. NIC E. Parallel D.com Ac A. SSID D. Any Time.www.co m 86 . SCSI D.11n B. NAT B.actualtests. MAC filtering C.

D. SSID C. Go into Device Manager and enable the projector. m 87 . The projector is turned on. User Accounts C. System B. Reboot the computer.www. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Any Time. Which of the following could the technician do to send the display to the projector? A. but no display shows on the screen. Accessibility Options sts . the system will auto-select the projector on restart. MAC filtering D. Administrative Tools D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A.C lTe A. Press F1 to shift display to the projector. Security Center E.actualtests.com Ac QUESTION NO: 276 tua Answer: B. Use appropriate function toggle key to switch display mode.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO)." . Answer: A QUESTION NO: 277 "Pass Any Exam. WPA key B. C. B.

" . Dynamically assigns IP addresses for easy client configuration. IDE Hard Drive E. D. Inform the user of every step that was taken so the user can self-repair if the problem occurs again.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE).D. Any Time.44MB Floppy Disk Answer: B. Backup Tape C. Return the system to the user.actualtests. Digital Video Disc B. Answer: C QUESTION NO: 278 After the problem is resolved. C. Recreate the problem and reapply the solution to ensure it worked properly. Verify that all other parts of the system are working properly. Secures network Internet traffic through shared key encryption.www.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A.co m 88 . C. D. Provides security for a network through the use of ACLs. Resolves queries for resolution of host names to IP addresses.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). B. B. 1. Answer: C QUESTION NO: 279 A. "Pass Any Exam. lTe sts . Solid State Drive F. which of the following should be the NEXT action according to the troubleshooting theory? A. Compact Disc D.

C.www.co m .CompTIA 220-701: Practice Exam A." . C. Which of the following is the MOST likely cause of the problem? A.actualtests. Purchase a fully configured hard drive Answer: A. E. Open Network Connections from the control panel. Open a command window and runipconfig from the command line.D. and then select the Support tab. "Pass Any Exam. D. select Status.com 89 Ac tua lTe sts . Installation from Microsoft. Network installation F. The user saved the files to a different location. select the Hardware tab.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Open a command window and run net /?from the command line. Any Time. The local user profile is corrupt. users coworker to confirm what the user said and verify there is a problem.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Run the System Configuration Utility from the run line and click on the Services tab. select Properties. B. Factory recovery partition B. Windows CD installation E. XCOPY all files from another computer C. A. Right click on My Computer. and then click on Device Manager. B. Answer: D. B. The user accidentally deleted the files.com D. D. The user selected an alternate hardware profile. user to move so the technician can check the computer for problems. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. right click the Local Area Connection.

328 feet (100 meters) C. ThinNet C. D. Decreased ESD C.www. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A.com Ac tua lTe sts . Any Time.actualtests. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A." . Increased RFI B. user to explain the problem and listen without interrupting the user. 492 feet (150 meters) D. Decreased EMI D. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Fiber D. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. 100 feet (30 meters) B.co m 90 . UTP B. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A.CompTIA 220-701: Practice Exam C.

Serial C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Standard TCP/IP port B. Task Manager D. net use F: \\ComputerName\ShareName /persistent:NO C. SCSI B.co m 91 .actualtests. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.com Ac A. net use \\ComputerName\ShareName /persistent:NO :F B. ASR C. USB port C. IDE D. net use \\ComputerName\ShareName /persistent:YES :F D. Any Time. Serial port D. Parallel port "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. MSCONFIG B.www." .

System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.actualtests. you need to edit the boot.com Ac A. Sysprep.www. PCMCIA D.inf C. Boot.ini that is loaded by the ntldr file that loads the bootstrap process in a system. System Properties>Advanced>Performance Settings>Advanced B.dos D. Where would they find this setting? sts . Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A." . ISA B. Bootsect. Ntbtlog.co m 92 .ini file is an editable text file with one or more lines that reference partitions to boot to.txt B.ini Answer: D Explanation: To configure dual-boot computers. The boot. AGP Answer: B "Pass Any Exam. System Properties>General C. PCIe C. System Properties>Advanced>Environment Variables D.

Which of the following is MOST likely the cause? A. A new security update is available for download. Blocking harmful network traffic C. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Default gateway C. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. C. Storing passwords B. Hostname B. The default printer is out of paper or offline. ISP D." .co m 93 . The UPS is disconnected from the wall.www. Any Time. Securing wireless access points D.com Ac tua lTe sts .actualtests. D.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. The speaker wires were disconnected while cleaning. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. B.

Right-click My Computer > Help and Support B. Any Time. the customer asks for an explanation the cause of the problem.actualtests. The situation was caused by irresponsible users that spilled coffee in the bottom tray.co m . D. Start > Help and Support C. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . B. RG-58ThinNet D.com 94 Ac A. The process of removal is so complex that only those certified for repair should attempt to resolve. Which of the following is MOST appropriate? A. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. CAT5e C. Start > Programs > Accessories > System Tools > Help and Support D. the functionality of the rollers was impaired and therefore ceased to transfer properly. Due to condensation within the lower tray assembly. The paper jam was caused by moisture in the paper tray.www. C. An infallible method which binds a signature to a message D. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. Email applicationadD." .CompTIA 220-701: Practice Exam A. Cryptographic mechanism that identifies the sender as well as the message integrity B. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. CAT6 B.in which adds the signature block to all email messages C.

com Ac tua lTe A. Generators create new passwords every time a user signs in to prevent social engineering. 8GB D." . 128GB sts . D. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. "Pass Any Exam. Any Time. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). 4GB C. 2GB B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Generators eliminate the requirement to establish log-in attempt limitations.actualtests. Generators extend the requirement to periodically change passwords.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . B. C. Allows a LCD projectors output to display on a laptops screen B. Generators eliminate ausers tendency to create passwords that can be a security liability. Allows analog video output to a variety of devices C.www. Allows digital video to a variety of devices D.

Screws D. Heatsink D. Cable C. Standoffs C." .D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. You should install only the standoffs that align with the holes in the motherboard. DSL D. Riser cards B.CompTIA 220-701: Practice Exam A. Capacitors Answer: C. Motherboard B. Fan C. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. CPU E.actualtests.www.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Any Time.co m . sts . Dial-up B. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.

172.0. Malicious software attached to another piece of software D. 10.CompTIA 220-701: Practice Exam A.15 B. 192.com Ac tua A.1.www.actualtests. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. Any Time.0. Malicious software that monitors Internet surfing habits B. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .254.0.0.co m 97 .15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.15 D." .16. Malicious software attached to another piece of software D. Downloaded Program Files D. 169. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Browser Plug-Ins C.25 C. Malicious software that is self-replicating and self-propagating C.168. Malicious software that changes theusers home page C. Malicious software that is self-replicating and self-propagating B. Temporary Internet Files B.

Debugging Mode B.www.com Ac tua lTe sts . Ability to bypass the IRQ channels to work directly with the CPU B. you would choose the Last Known Good Configuration advanced startup option. Ability to detect hardware incompatibilities and resolve them C. USB hub C. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Last Known Good Configuration D. KVM B.co m 98 . Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Safe Mode with Command Prompt C. Any Time. Ability to detect and correct single bit errors in memory D.actualtests." . Which of the following would be the BEST startup selection? A. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Graphics adaptor D.

C. The customer asks the technician. What is a bluescreen message? How should the technician respond? "Pass Any Exam. B. Check the security log for error codes. D. C.11n wireless card C. 802. Apply the latest service pack.11g wireless card B. Update all software to determine if this corrects the problem. Before the technician performs any diagnostics which of the following actions should the technician take? A.co m 99 . Create a checklist of the most likely issues. B. Boot into Safe Mode.www.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Answer: B QUESTION NO: 316 A. 802. 802.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Any Time.11a wireless card D. Which of the following standards should the technician upgrade to? A.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Restore the backup to a new hard drive. Run a power supply test. D. Run a backup routine. 802. Which of the following should the technician do NEXT? tua lTe sts . Answer: A QUESTION NO: 317 A customer receives a bluescreen message." .

In the office they want to use a 24 LCD monitor. Logical Token B.www." . Which of the following is MOST likely causing the sound? A.actualtests. full size keyboard. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. D. and a regular mouse without having to connect all of the devices each time. Daisy chain C. Any Time. Which of the following will allow this functionality? A. Docking station B.CompTIA 220-701: Practice Exam A. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Network Hub "Pass Any Exam. B. RSA keys D. Failed fan C. C. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Under powered fan B. Tell the customer that abluescreen is another name for stop error.co m . System clock feature D. Pad locks C. Explain that it is a message that assists in identifying problems based on the error code.com 100 Ac tua lTe sts . Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system.

lTe sts . DHCP C.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). DNS E. AppleTalk B. connectors for peripheral devices. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Once a portable computer is inserted in a docking station it behaves like a desktop computer." . Which of the following can be installed to accommodate the customers request? A.www. A private network between two computers using wireless cards without using a wireless access point between them.CompTIA 220-701: Practice Exam D. NetBEUI Answer: B. SATA hard drive with a rubber gasket C. Solid state hard drive D. and bays for storage devices. B. PATA hard drive B. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.actualtests. IPX/SPX D. It provides slots for expansion cards.co m 101 . Any Time. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. "Pass Any Exam.

Computer Answer: B. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Use the Windows XP Professional for SATA card support feature when installing Windows. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card." . Vacuum Cleaner F. Create a utilities partition on the hard disk prior to OS install.C. Laser Printer B. C.actualtests. Laptop AC Adapter D. ISA B. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE).com Ac tua lTe sts . B. Press F6 when prompted to load the additional drivers. Disable the system BIOS so the SATA card can take boot precedence. Monitor C. PCIe C. A secured line of communication between two points through a public network. Portable Heater E. D. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Any Time. D.co m 102 .CompTIA 220-701: Practice Exam C.F Explanation: He should plug in the monitor. A. Nothing else should be plugged into the UPS under a user's desk. the AC adapter of the laptop and the computer. AGP "Pass Any Exam.www. which of the following must be performed for the installation to be successful? A.

actualtests.www. Enter System Configuration Utility and select Startup Menu. C. B.11b B. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process.com 103 Ac A.11a Answer: B "Pass Any Exam.sys file that is located on the root directory. Botnet attack C. Midway through Windows loading." . 802. It says that they need to login and change their old username. Which of the following is this an example of? sts . Any Time. Trojan tua lTe A client receives an email stating that their online auction has been compromised. Press F8 after POST but before Windows begins to load. Edit the config. D. password along with all of their account information. power cycle the system. Phishing B. Bluetooth 2. Infrared D. 802.co m .CompTIA 220-701: Practice Exam D. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.0 C. Spyware D.

From the start command window D. From the system configuration utility B. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A." . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.actualtests. ST .www. which of the following can the technician use to stop a program from loading at startup? (Select TWO). BNC C. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Serial D. RJ-11 B. but has to be terminated at the last device? A. RJ-45 D.com Ac In a Windows machine. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. USB B. From the MMC snap-in C. "Pass Any Exam.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . SCSI C.

Leave the unit powered up so that any issues with cleaning can be immediately realized. C. Select Start. Performance Monitor D. B. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. type print lpt1 in the box. Inform the user that a technician will be out to resolve their problem shortly. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A.actualtests. Have you removed and replaced the printer drivers already? C. Any Time. Unplug the power cable. Can I redirect your computer to a network printer until a technician can repair the problem? B. Which of the following is the BEST response from the technician? A.co m . D. remove all the components inside the case and spray each one separately.CompTIA 220-701: Practice Exam A. MSCONFIG E. "Pass Any Exam.com 105 Ac tua lTe sts . Which of the following is the BEST response? A.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Inform the user that there is no record of the prior call. hold the can upright and spray. B. remove the cover. D." . type CMD in the run line. when the black window opens.www. Event Viewer B. Unplug the power cable. Net stop Answer: B. Inform the user that the problem will be escalated to a supervisor for resolution. Registry C. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. C. Close existing ticket and open a new trouble ticket for the user.

" . Unplug the power cable. remove all components. Which of the following should the technician do NEXT? A.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off.fault isolation outlet C. E. Memory brand is different than the computer. A.CompTIA 220-701: Practice Exam D.D Answer: A. Remove the internal main battery. D.www. hold the can upside down and spray. tua lTe Memory was added to a Windows laptop and upon booting up. D. Operating system does not recognize the additional memory. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Any Time. C. remove the cover. Thermal transfer compound B. "Pass Any Exam. Anti-magnetic screwdrivers F. B. GrounD. Memory is defective.actualtests. Anti-static mat E.com 106 Ac A. B. Memory size needs to be adjusted in Device Manager. Disconnect all external devices. the BIOS only reports the original memory amount. C. Remove the CMOS battery. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Which of the following are the MOST likely issues? (Select TWO). Anti-static wrist strap D. sts QUESTION NO: 338 . UPS Answer: C. Memory mismatch.co m . Wait until the main battery is exhausted and then remove.

C. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. When putting a PC into long-term storage B. Front side bus B. Removable storage C. Any Time. B. D.com Ac tua lTe sts A. USB "Pass Any Exam. Replace then entire power supply. Continue using the power supply until it fails. Verify the voltage powering the fan.www." . When installing more powerful components . Which of the following is the BEST course of action? A. When troubleshooting power issues D. Cache D. When traveling to other countries C. Replace the fan. A.actualtests. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO).co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working.

Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A.com Ac tua lTe sts QUESTION NO: 345 .actualtests. D. Heat from theprinthead melts the ink onto the paper." . Small wires strike and transfer ink from a ribbon. Toner sticks to photoconductive areas on a drum. Heat from theprinthead transfers an image onto the paper. D.CompTIA 220-701: Practice Exam B.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. IEEE 1394 Answer: B. C. Heat from theprinthead boils a water-based ink.co m 108 . Linear power supply C. Lithium ion cell Answer: A "Pass Any Exam.www. Small wires impact and squeeze ink from a ribbon. Nickel cadmium cell D. B. Serial D. C. Heat from theprinthead boils a water-based ink. Answer: C Which of the following BEST describes how an impact printer works? A. B. SATA C. SCSI E. Switching-mode power supply B. Any Time. Toner sticks to photoconductive areas on a drum.

52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. 24x B. 32x C. the technician finds the customer extremely angry that it has taken "Pass Any Exam. SATA B. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. IRQ D.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. ODBC B. SODIMM D.actualtests. Although the technician has immediately responded to the dispatch. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. AGP C.co m . It was introduced in 1996 and is an extension of the system BIOS. Any Time.www." . PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. ACPI C. you need to use ACPI standard.ROM can be read? A. sts .CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 48x D.

" . but now they are unable to see the network at all. Upon closure. B. They were able to connect without a problem the day before. The wireless network card has been disabled by the hardware switch. Focus on completing the task in an expedited manner. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. C. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks.www. Follow up with the customer at a later date. B. Any Time. Which of the following is the MOST likely cause for the problem? A. Upon closure. to ensure that the keyboard is still functioning. Document the issue including findings.11a to 802. The technician then explained to the customer the importance of keeping a clean area around their computer. Make sure the customer is aware that the current service level agreement allows for an eight hour response. D.CompTIA 220-701: Practice Exam over four hours for a response. actions taken and the outcome. Recent provider upgrades have changed the wireless specification from 802. lTe sts A technician has replaced a failed keyboard that was full of debris. D. document the situation and inform management that thecustomers behavior was undesirable. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. D.11n. C. B. The wireless network is not properly configured. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. Report the incident to thecustomers manager. C. Which of the following should be the technicians NEXT troubleshooting step? . MAC filtering is preventing the computer from connecting to the network. Ask another technician to verify that the findings are correct.co m 110 .actualtests. Answer: B "Pass Any Exam.com Ac tua A. Empathize with the customer then focus on completing the task in an expedited manner. document the situation and inform the manager that the customer was not happy with the response time.

The printer address has changed and the customer needs to remap their printer. The DHCP service needs to be restarted on the client computer. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . The print spooler service needs to be restarted on the client computer. B. Thecustomers permissions have changed and needs to be an administrator to print color. sts . The customer was able to print and then left on vacation. Everyone else is able to print to the color printer without a problem. C. It assists in keeping the CPU cool. Ethernet hub D. Firewall B. C. It prevents theft by covering the values written on the CPU. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam.co When installing a new CPU for a customer. B. It prevents voltage from shorting out the CPU.actualtests. D. Which of the following is the MOST likely cause for the customers issue? A.www. It keeps the new CPU from falling out of the socket. Switch C. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer.com Ac tua lTe A. D. the customer asks what the tube of paste that came with the CPU is used for." . Since returning the customer is only able to print to the black and white printer. Any Time.

176. A copy backup backs up the selected files and does not mark the files as archived. 206.9.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.16 C. Which of the following is the MOST likely cause of this? A. Not enough free space on the hard drive C. Which of the following backup type should be selected? A. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.1. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.168.co m 112 . Copy C." .1.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.1. sts .CompTIA 220-701: Practice Exam A.actualtests.1.3 B. A full backup backs up all the files on the disk. 8. The backup should clear the archive bit for each file. 192.7 D.1. Any Time. Limited amount of memory for the display adapter B.www. Incremental B. Graphics card jumpers need to be reconfigured D.15. Full D. these files are then marked as archived.

B.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. D. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. is clocked four times faster than a normal unit. has twice the cache of a dual core processor. C. the technician knows what the solution is. the customer is not done describing all their symptoms. has two error correcting and checking units. Answer: C QUESTION NO: 361 A. requires memory to be installed four units at a time. Answer: D QUESTION NO: 360 A dual core CPU has: A.actualtests. The technician should ask the customer to repeat the problem several times so they can verify all of the facts.co m 113 .www. C. C. Any Time." . twice the amount of cache. D. B. has four integrated processing units. two separate processing units. D. double the number of pins. B.com Ac tua While a customer is describing a problem to a technician. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. However.

secure communications with websites. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. The print fuser will be hot.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. B. C. The laser will be hot.actualtests. Which of the following safety precautions must the technician be aware of before repairing the printer? A.co m 114 . prevent unauthorized login attempts." . "Pass Any Exam. Nonmetallic tools C. A UPS D. The print spooler can catch any loose clothing. Reinstall the mouse drivers. Replace the mouse.com Ac tua lTe sts . B. Calibrate the touch screen. C. The ink carriage might move.www. Any Time. D. Replace the touch screen. D. A wrist strap B. Which of the following would BEST resolve this issue? A. encrypt the contents of a hard disk. B. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. C. provide remote assistance to users. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. D.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. B. Answer: C "Pass Any Exam. Wait until the customer completes their statement andexplain how to resolve the new issue.co m Answer: C 115 . Post notices around the building. State that the update has no relationship to the new issue and continue implementing a solution. Any Time. B. D. ipconfig B. telnet D. D.actualtests. Which of the following is the BEST way to respond the customer? A. Stop the mandatory update." . Which of the following would be the BEST way to communicate the mandatory update to the users? A. Ask the user about where information on that update was released. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Disregard the statement and continue to resolve the new issue. C. Install the update without notice.com Ac tua A.www. Email the users about the update. C. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . ping C.

Ask the customer for permission before answering the call. Backup registry file C.www. D. Control Panel>Services C. Clear any removable disks from all drives and start-up PC. Answer the call and then resume work. Export registry file B. . Control Panel>Configuring Desktop B. how can the registry backup before changes are made? A. a PC displays MISSING NTLDR.actualtests. Disable plug and play in the BIOS. D. Step outside and answer the call. Save registry file "Pass Any Exam. Which of the following is the BEST course of action? A. Remove any incompatible hardware." . B.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. C. B.co m When attempting to boot-up. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Ignore the call and call back afterwards. Install Windows Updates. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. C. Display Settings>Advanced Settings D. Any Time.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A.

15-pin D." . which of the following locations would provide access to adjust the input levels? . 6-pin Mini-DIN Answer: A "Pass Any Exam. Which of the following would be the BEST method? A. Start>Settings>Control Panel>System>Hardware C. D. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Install a Bluetooth USB adapter. Any Time.co m Answer: B 117 . RJ-45 C. Start>Settings>Control Panel>Speech D. 9-pinD. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP.shell B. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. shell E.11g network connectivity to a laptop.CompTIA 220-701: Practice Exam D. C. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.com Ac tua A. Update the firmware in LAN adapter.actualtests. Activate infrared ports in the BIOS. Install a wireless PCMCIA card. B.www.

RIMM C. "Pass Any Exam.actualtests. DDR RAM D. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Which of the following is the memory type? A. Any Time. One of the memory modules has 168 pins. Autoexec. Task Scheduler C. Boot loader phase D. Logon phase B.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A.www. Workstation D. Which of the following is the MOST likely cause of the problem? A. Print Spooler B. The user does not have the correct printer driver. Which of the following services is MOST likely causing the issue? . Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. SODIMM B.bat C. nothing happens.co m An end user reports that anytime they try to print locally. Network ." .

Which of the following is the MOST likely problem? A. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files.exe. The user does not have the correct network drivers. Which of the following is the MOST likely cause of the noise? A. The monitor has failed. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. Install the support tools from the Windows XP CD. The CPU has dislodged from its socket.www. B. The report is not formatted to use USB. Modify the path variable to include the location of winipcfg. D. "Pass Any Exam. D. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation." . The operating system is corrupt. The hard disk drive has failed. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Run theipconfig /registerdns command. Any Time. B. D.CompTIA 220-701: Practice Exam B. Hard drive is failing D. There is no display on the monitor and the PC shuts off following the beep. Run theipconfig /all command. C.com Ac A.actualtests. C. Which of the following should the technician do? sts QUESTION NO: 381 .co m 119 . Error correcting memory making data adjustments C. Power supply warming or cooling B. The printers USB port is not compatible. C.

D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. B. Upgrade the power supply. but either device will function if the other is disconnected.www. C.ROM drive. B. Which of the following is a BEST practice to ensure that the companys data is protected? A.com 120 Ac tua lTe A.co m . Answer: B QUESTION NO: 386 "Pass Any Exam. Use thefdisk command. DNS D. Upgrade the device drivers for both components. ISDN B. Use a low level format. Repartition the hard drive. Sometimes either or both devices fail to function. D. C. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Use the format command. enable one of the new devices in each profile. MAC filtering C. Install additional ribbon cables. Create two hardware profiles.actualtests. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers." . Any Time. Which of the following should the technician do? A.

Any Time. Installing the fastest memory available B.co m 121 . Installing same memory type but at a slower rate of speed A.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. Documents and Settings D. The BIOS must be set to auto-detect the hard drive." . Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. C. Installing more memory of the same type and speed C. Dual independent bus architecture B. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B .CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A.www. DDR2 RAM "Pass Any Exam. Windows C. The hard drive jumpers are configured incorrectly. Program Files B.actualtests. the technician verifies that the hard drive is being correctly recognized by the BIOS. While troubleshooting. Installing the newest memory available D. B. The hard drive has failed. D. The user has placed a non-bootable floppy diskette into the diskette drive. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A.

www.co m Answer: C 122 . Any Time. TwisteD. IEEE 1394 D. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Hyperthreading D. Fiber optic C. Coaxial D.pair copper wire D.actualtests. Fiber optic B. IEEE 1394 C." . UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.CompTIA 220-701: Practice Exam C. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.com Ac tua lTe A. IEEE 1394 C.pair copper wire B. TwisteD. Fiber optic B.

ISA slot D. LC C.www. Docking station B. Non-ECC C." .actualtests. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.co m . It provides slots for expansion cards. SC D. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Any Time. Dual channel B.com 123 Ac tua lTe sts . RJ-45 B. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. ECC D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. connectors for peripheral devices.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. TCP/IP "Pass Any Exam. and bays for storage devices. Express bus C.

On the outside of a heat sink B.11a C. 802. Any Time." . The access point would now transmit on only one channel. L2 cache C. Dual Inline Package (DIP) B. A user would need to manually type the SSID to connect.com Ac tua lTe sts QUESTION NO: 398 . Answer: A "Pass Any Exam.www. On top of a component D.co m 124 . Hyperthreading D. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. Data encryption would be more secure over wireless connections.actualtests. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Data encryption would be less secure over wireless connections. B.11n D. In the socket of a component C.CompTIA 220-701: Practice Exam B. D. C. 802.

actualtests. 255.0. Upgrade formats the drive B. Windows Multiple Language Keyboard Pack C.www.255. 255.0.255. Upgrade retains user settings C. 255.co m . Windows Multilingual Interface Pack D.255.0.1 C.0 B.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. Applications need to be reinstalled with an upgrade D.0.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. 255.0. Windows Language Wizard B. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A." . Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.0.255. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0 D. Any Time. QUESTION NO: 403 A user reports that their USB device has stopped working.255.com 125 Ac tua lTe sts .

a user has the ability to customize translucent windows called: lTe sts . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . three-dimensional viewer. C. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. aero glass. RAM C.co m . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B.com 126 Ac A. seeing windows. CPU "Pass Any Exam.www. tua In Windows Vista Ultimate. BIOS B.mp3 at the end of mpeg layer 3 file names in Windows XP? A. RAID D. Any Time." . D. Determine how long the user has had the problem. D. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. Determine if changes have been made that could have caused the problem. B.actualtests. Determine how long before the user is due for an upgraded system. B. floating bars.CompTIA 220-701: Practice Exam A. Determine if any other users are affected by the problem. C.

C. Answer: C "Pass Any Exam. Document all issues. Higher response time B.actualtests. Perform a backup before making any changes. A." . Incremental B. findings and solutions.co m 127 . Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP.com Ac tua A. Limited bandwidth Answer: B. The technician has validated the problem and suspects that the application needs to be reinstalled.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Which of the following types of backup should the technician select? . Establish a theory of probable cause. The user has asked that a full backup be run every day. Limited display size C. D. Establish a plan of action to resolve the problem. To support active desktop E. B. Which of the following is the NEXT step that the technician should take? A. Support different resolutions D.www. Differential D. Any Time. Daily C.

A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game.com Ac tua lTe sts .ROM drive and has tested and found that the drive is defective. Question the user and make sure that they have not made any changes to their system recently. B. C. D. Run a backup of the system. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it.ROM drive and tested that everything is working properly. dxdiag Answer: D Explanation: To test the DirectX functionality. ipconfig C. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Call their manager and report the status of the issue. C.www. Call their manager and report the status of the issue. msconfig D.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Develop a plan to get the drive replaced. D. Which of the following should the technician do NEXT? A. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. B. "Pass Any Exam. Any Time.co m 128 . Which of the following should the technician do NEXT? A. Document their findings and the actions taken.actualtests. regedit B." . Run a full system backup. you need to use the DxDiag utility (DirectX Diagnostics). Which of the following utilities should the technician run? A.

Hal. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.co m .5 times the physical memory D. The size equal to the physical memory B. C.exe B. 4095MB C.dll Answer: D Explanation: The HAL. Any Time.com 129 Ac tua lTe sts . Use technical jargon. Ntldr C. Use the proper acronyms.actualtests." . 1.sys D.www. Which of the following is the BEST approach to tell the customer what is going on? A. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. Ntbootdd. D.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Use email so that everything is in writing. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Smss. B. Use non-technical terms.

Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. Skip the first appointment. Get a language to language conversion dictionary to help understand what is being said. and make the repairs as quick as possible to try to catch up on the schedule. explain the reasoning to the client. Ask to get an interpreter to assist in the language barrier. C. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. D. Answer: C QUESTION NO: 418 A. Call the customers scheduled that day and reschedule all the appointments to different days. C. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. B.9 port? A. B. Restate the issues to the customer for validation. Improper ventilation from dust buildup inside the computer. Power supply on the computer is going bad.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. RS-422 B.co m . C.www.CompTIA 220-701: Practice Exam A. Any Time. Electromagnetic interference due to the copy machine in the room. D. It has been in service for four years and is located in a copier room. Power supply to the room is not great enough for both the copy machine and the computer. Inform the client the service must be rescheduled with a different technician. B. Which of the following is MOST likely causing the shutdown issues? lTe sts . Which of the following is the BEST course of action to take care of the appointments during that day? A. Go to the first scheduled appointment late. RS-232 "Pass Any Exam. D.actualtests." .

G.com Ac tua lTe sts . Any Time. Use WPA encryption. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. A. More horsepower will be provided.www. F. E.CompTIA 220-701: Practice Exam C. More devices can be powered at one time. D.co m Answer: B 131 . Greater duration of power availability. Enable Volume Shadow Copy. Use a MAC filtering." . QUESTION NO: 421 How many pins does a VGA Connector have? A. Disable SSID broadcast. Disable WEP. C.D. Enable DHCP. Use a TPM Chip. 9 B. 25 D. B. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). C.actualtests. Higher electricity measured in volts. 15 C.G "Pass Any Exam. IEEE 1284 D. Answer: A. B. D.

450Mbps C. 2. 16Mbps. 32-bit card C.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A.0Mbps.5Mbps. Which of the following is the BEST solution? A.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. A virus does not require user interaction.0 data rates? A. Any Time." . 1. Add an infrared connection to all computers. C. Add a USB hub to each computer.5Mbps. 128-bit card D. 20Mbps. 1. C. Add a KVM switch to thetechnicians computer. A worm self-replicates. 480Mbps B. Which of the following provides the BEST solution? . 2. A worm requires user interaction.0Mbps. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2.www.actualtests. Add a Bluetooth connection to all computers. 10Mbps. D. B. 256-bit card .co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 16-bit card B. B. 12Mbps. 360Mbps D. "Pass Any Exam.

Which of the following would be the BEST way to handle the situation? A. D. this is going to make the technician late for the next service call appointment. Try to hurry at the first appointment to make it to the second appointment in a timely manner. "Pass Any Exam. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon." . Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. and reschedule.com 133 Ac tua A. Rush to finish the job. after completion.co m . call the second customer and explain you are running late. A virus self-replicates. and reschedule. B.CompTIA 220-701: Practice Exam D. C. Make the first appointment and then. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. lTe A service call is taking longer than expected for a technician. D. Stay on the current service call and arrive late on the next service call. B. B. C. apologize. Which of the following should the technician do FIRST upon arrival at the customer site? A.www. and go to the next service call. Leave the current service call to make the next service call. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. Call the next service call. Which of the following is the BEST resolution for the issue? sts . Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Go to the second appointment because it is listed as priority and then reschedule the first. Call the second customer.actualtests. Any Time. apologize. C.

Which of the following options should the technician do NEXT? A. RJ-11 B. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. BNC D. Windows Sidebar D. Call another technician who has worked with this customer in the past and inquire about any prior issues. Ask the customer if the technician can change the language. B.CompTIA 220-701: Practice Exam D.www." .co m 134 .actualtests. The current language on the workstation is the customers native language. Tell the customer that the operating system is corrupted and must be reinstalled. C. D. Which of the following applications can be used? A. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Explain that the issue can not be resolved because the technician does not understand the language. Windows Defender B. Change the language and complete the service call.com Ac tua A. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. RJ-45 C. Any Time. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Windows Media Center C. Windows Narrator "Pass Any Exam.

Any Time. Windows Vista Home Premium C. Hard drive failure C. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.com Ac QUESTION NO: 435 tua lTe sts . Windows XPMedia Center D. WindowsVista Ultimate C. Pointing stick failure B. Windows Vista Home Basic B. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. WindowsVista Business D.actualtests.co m 135 ." . Windows XP Professional B. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A.www. Memory failure D. Which of the following is the MOST likely cause? A.

" . B. B.co m 136 . targeted email that is directed at a group of users so that it appears to be from a legitimate source.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.www. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. D. The printer was working fine Friday. Sidebar Interface C. applets. C.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. gadgets. hives. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. icons. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. a worm that attacks multiple computers and memorizes each computers keystrokes. Answer: C QUESTION NO: 438 A.actualtests. D. C. User Account Control D. Any Time. a person who go through a corporations waste to see if they can use any of the information. Task Manager B. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam.

a computer must meet which of the following hardware requirements? sts . Establish an alternative diagnosis. the technician believes that the computers video card has failed.co m . 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. LCD monitor D. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. C." . Spooler service needs to be restarted. Too many pages are being sent to the printer at one time. 800MHz processor B. Any Time.CompTIA 220-701: Practice Exam A.actualtests. After speaking with the user and examining the symptoms. Question the user to determine what has caused the video card to fail. D. B. 128MB graphics card C. Wrong type of paper is being used for this printer. D.com 137 Ac A. Replace the video card to confirm diagnosis. The printer drivers need to be rolled back to a previous version. Smart cards D. B. C. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor.www. "Pass Any Exam. Which of the following steps should the technician take NEXT? A. Verify that all other computer components are operating normally. Key fob C. Username B.

Without changing Windows Vistas system-wide color depth settings. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Case fan B. D. which of the following will BEST fix this issue? .www. Enter the Compatibility tab and select Disable Visual Themes.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Right-click the applications shortcut and choose Properties. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. C. Hard drive Answer: D "Pass Any Exam. DOSKEY C. Processor C.EXE D. Enter the Compatibility tab and select Run in 256 colors. Right-click the applications shortcut and choose Explore.actualtests. Right-click the applications shortcut and choose Compatibility. RAM D. Any Time." . Right-click the applications shortcut and choose Properties.com Ac Answer: A tua A.co m 138 . The Compatibility tab within an application shortcuts Properties B. Which of the following is MOST likely the issue? A. Select Disable Visual Themes. B. CONVERT. Select Run in 256 colors.

Debugging Mode D. Safe Mode B. Any Time.www. Which of the following Advanced Startup options would BEST resolve this issue? . Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Which of the following should be used to troubleshoot this error? A. The technician has uninstalled the program. Active Directory Restore Mode C.com 139 Ac A technician is working on a computer that has a virus downloaded on it. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. but the stop errors continue. Debugging Mode B. a computer is getting stop errors. Disable Automatic Restart . Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam.co m A technician is unable to log into a users computer after installing new hardware. Device Manager B. Dxdiag C. Last Known Good Configuration D.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Last Known Good Configuration C. Telnet D." . Event Viewer Answer: D QUESTION NO: 447 A.actualtests.

Resistance and size C. Cordless phones D. Last Known Good Configuration C. Any Time.CompTIA 220-701: Practice Exam A.www. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. The access point is next to a speaker B.4GHz wireless access point that drops connections. Restore Point B. Which of the following would MOST likely cause the connection drops? A.co m 140 . Emergency Repair Disk (ERD) D.com Ac tua lTe sts ." . Debugging Mode B. Which of the following would need to be created prior to the installs? A. Incandescent lighting "Pass Any Exam. Wattage and size B. Back up of the data C. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Safe Mode D.actualtests. Voltages and size D. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Electrostatic Discharge (ESD) C.

11 standards operates at a maximum speed of 11Mbps? A. The largest cache that resides at the chip level. The fastest cache that resides outside the chip level. it will not delete. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.co A technician notices that a group of users are continuously searching their computers for the same files. Which of the following is the MOST likely reason? "Pass Any Exam.11b B. C. D." . B.11n C.com 141 Ac tua lTe A.www. 802. Indexing D. 802. When the technician tries to delete the job. Which of the following would BEST assist their searches? m .11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. Defrag C. The fastest cache that resides at the chip level. Chkdsk B. 802. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue.actualtests.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. Scandisk sts . Any Time.11g D. 802. The largest cache that resides outside the chip level.

D. Which of the following options would BEST help troubleshoot the problem? A. The job must be deleted using theprinters front panel. D. C. B. The printer is set in draft mode in the printer properties.www. Infrared D. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. C. Any Time. Some of the inkjets are clogged in the cartridge. Run an alignment page. Replace all of the print cartridges. C. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. B. Gigabit Ethernet B. The technician does not have the necessary permissions.actualtests.CompTIA 220-701: Practice Exam A.co m . B. D.com 142 Ac A. The printer does not support the font on the document. This printer is not capable of printing such fine details select another type of printer. The user submitted the job as a priority." . Bluetooth "Pass Any Exam. Send a test page to the printer. Wi-Fi C. Once a job is submitted to the queue it cannot be removed. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Which of the following is the MOST likely cause of the missing detail? lTe sts . Power cycle the printer. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it.

" . WPA2 withshareD.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. B.11b C. replace the printer and then print everything that was saved. Save all print jobs. Which of the following is the FIRST step the technician should take? tua lTe sts A. C. Delete all print jobs before replacing the printer. 802. WPA withshareD.11n B.com Ac A technician must replace a network printer.key authentication .co Which of this following wireless security options is MOST secure? m 143 . 802. 802.key authentication C.actualtests. WEP withshareD. Notify all users before unplugging the printer.key authentication D. D. Unplug the network printer and then replace with a new printer. WEP2 withshareD.key authentication B.11a D. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. Any Time. 802.

ini file. convert B. "Pass Any Exam. chkdsk D. B.co m 144 .www. The hard drive is faulty and needs to be replaced. C." . D. Enter hard drive information manually into the Boot. The system cannot connect to the network. After installing the hard drive which of the following must the technician do NEXT? A.CompTIA 220-701: Practice Exam A. Enter hard drive information manually into the Autoexec. msconfig D.bat. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. Enter hard drive information manually into theNtldr file. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . sysedit B.actualtests. C. fdisk C. The system does not have enough free hard drive space. Which of the following is MOST likely the cause of this problem? A.ini C. D. Any Time. Enter hard drive information manually into the BIOS. B. boot.com Ac tua A. The automatically restart feature in System Failure option is on.

On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. B. Device Manager>Power Options>Check-off the Hibernate box C.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Answer: B QUESTION NO: 470 "Pass Any Exam. My Computer>Hardware>Settings D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. APM is off. Hard drive is faulty. BIOS>Power Menu>S11>Hibernate D. Start>Run>Regedit B. C.co m . Any Time. BIOSis reporting a memory error. Device Manager>Computer Properties C.www. Control Panel>Power Options>Hibernate tab B. CMOS battery is dead. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. D.actualtests. In which of the following can the technician go to review the IRQ settings? A. Which of the following is the MOST likely problem? A. The technician suspects an IRQ conflict." .

Power supply is the wrong form factor. Window Vista Home Premium "Pass Any Exam.www." . Which of the following is the MOST likely cause? A. Answer: A A.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Power supply wattage is too high. D. Power supply is the wrong voltage. C. The workstation does not power up properly.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Power supply is the wrong wattage. Any Time. The feed roller is defective. D. Power supply wattage is too low.actualtests. Windows Vista Home Basic B. The toner cartridge is defective. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts .co m 146 . Which of the following is the solution? A. The workstation will power up if only a single drive is connected. The pick-up roller is defective. The fuser unit is defective. B. Windows XP Professional C. Powersupplys fan is defective. Powersupplys fan is defective. B. C. B. D. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Power supply is the wrong form factor. C.

actualtests. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.www. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A." . SLI D. Error detection C. UPS B.CompTIA 220-701: Practice Exam D. Any Time. SLI B. Better cooling D. DDR C. Lower cost B. DLT D.com Ac tua lTe A. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . ECC C.co QUESTION NO: 475 m 147 .

but requires the last device to use a terminator? A." . This method allows access to only computers that have specific MAC addresses. There is no IP filtering or DNS filtering. FTP D. WEP keys B. Any Time. MAC filtering D. VPN B. The use of an SSID cannot limit access even though it is used by all the routers.0 D. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A.actualtests. USB 2.www. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts .CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. SNMP C. Parallel B.com 148 Ac A. IEEE 1394 C. SSID broadcasts C.co m . QUESTION NO: 480 "Pass Any Exam.

Adware B." .hoc C.www. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.com Ac A. CRT C. Any Time.actualtests.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. Channel number C. Network diagram to prevent damaging any cables "Pass Any Exam. Slipping hazards or dangerous footing concerns B. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. AD. SSID broadcast ID D. Worms D.co m 149 . WEP key B. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Hazardous chemicals or compounds C. High temperature warnings and cautions D. EMI D. RFI B. which of the following settings should be changed to prevent interference between the two devices? A.

Replace communications cable. B. D.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Add additional memory to the printer. Check to the correct type of paper is being used. Touch pad B. C.co m .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device.actualtests." . LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Any Time. Which of the following is MOST likely having an issue? A. Voltage or shocks C. Which of the following is a primary safety factor when using a soldering iron? A. Static or ESD damage D. Change the toner cartridges. Flash drive C. RF or wireless interference B. IEEE 1394 port D.www.

Which of the following devices is MOST likely connected to the other end of the cable? A. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. CRT monitor C. NIC D. BitLocker "Pass Any Exam.co m 151 .CompTIA 220-701: Practice Exam A. and several other items on their display. because it has much lower crosstalk and interference in comparison to copper cables. which of the following features should they research? A. They can span distances of several kilometers. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. Scanner D. Fax machine C. Switch B.www. UTP C. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. LCD monitor B. RJ-11 D. If they want to add more gadgets. Any Time. calendar. .actualtests." . STP B.

actions. D. B. B. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Power supply D. D. Establish a theory of probable cause. The drives device driver needs to be updated. Defender C. Sidebar D.www.CompTIA 220-701: Practice Exam B. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Case fan B. C. Answer: A "Pass Any Exam.co m 152 . Which of the following is MOST likely the issue? A. Establish a plan of action to resolve the problem. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Heat sink C. Any Time. C. and outcomes.actualtests.com Ac tua A. Which of the following troubleshooting steps is NEXT? A. The system does not have enough RAM installed. Document findings. The sound card is not connected properly. Decoder software needs to be loaded." . Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Ask the customer what the issue is.

D. actions. Establish a plan of action to resolve the problem and implement a solution. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . The system is in hibernation mode. actions. Ask the customer questions to identify the problem. Which of the following is causing this to happen? A.actualtests. sts . Any Time. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. and outcomes. Document findings. The keyboard is faulty.co A technician arrives at a customers location in response to a call. Verify full system functionality. Verify full functionality and implement preventative measures. B. B. mouse movement and the power light is blinking. D. The BIOS need to be updated. C. Establish a theory of probable cause.www. C. Document findings.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Which of the following troubleshooting steps is NEXT? A. Answer: D QUESTION NO: 497 "Pass Any Exam. C. The power supply has a loose connection. B. and outcomes.com Ac tua lTe A." . Test the theory to determine cause. D.

D. Print out a test page. The technician needs domain administrator rights. C. Download the latest drivers from the manufacturer. B.heatsinks provide active cooling. Configure NetBEUI settings. Any Time. The technician needs to map the drive.co m 154 . Ctrl + alt + L "Pass Any Exam." . B. C. Fans are applied with thermal compound. Which of the following is MOST likely the cause for this problem? A. B. Windows key + L C. D. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . Fans provide passive cooling. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. The technician needs local administrative rights.www. Fans must be directly applied to the cooled component. C.actualtests. D.heatsinks are not. A. Ctrl + alt + delete then lock computer B. The operating system is corrupt. Fans provide active cooling. Configure the IP settings. which of the following shortcuts can lock the computer without logging off the user? (Select TWO).heatsinks provide passive cooling. tua A user purchased a TCP/IP laser printer.com Ac A.heatsinks do not.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.

Windows key + Alt + M Answer: A. A video card with at least 16MB of VRAM D. then you can try to toggle the video output function key and plug in an external monitor to the laptop. A CD. A hard drive with more than 4MB of free space B. The function key was not pressed to toggle the video output. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.CompTIA 220-701: Practice Exam D." .ROM drive C. Windows key + alt + delete E. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. D.actualtests. C. Any Time. Answer: C Explanation: If the display of the laptop is not working.www.com Ac tua lTe sts . the AC adapter for their older laptop quit working. The AC adapter was inserted in the incorrect port. Which of the following is the MOST likely cause? A. The video cable connecting the monitor is loose. The laptop BIOS was not updated to support external video. The monitor and laptop video cards are incompatible. QUESTION NO: 503 A user reports that during a business trip to Europe.co m 155 . Which of the following is the MOST likely explanation? A. "Pass Any Exam. B. which of the following must be available in the computer? A.B QUESTION NO: 501 When installing the Windows XP operating system using RIS.

CompTIA 220-701: Practice Exam B. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. D. The laptop is near a source of EMF interference. The adapter was rated for 220-240 Volts. The mouse pointer software is corrupt. PGP D. IPSec B. instead of seeing their desktop they only see their background graphic. EFS C. B. Change the display resolution to a lower setting. D. their pointer will randomly move about the screen or highlight words. Which of the following will correct this problem? A. B.co Answer: C m 156 . The sensitivity of the touch pad is too high. D. A Remote Desktop session has been established on laptop. C. Any Time. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A.com Ac tua A. C." .actualtests. Toggle the function key for the video display. The adapter was rated for 110-120 Volts. Uncheck Extend my Windows Desktop in the Display Properties.www. lTe A user reports that when they are typing. CHAP II Answer: B "Pass Any Exam. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . Adjust the refresh rate of the display to 72 Hertz. C. The adapter was rated at 50-60 Hertz.

C. Physically destroy the disk platters. they notice the system takes a long time to display the desktop. Format the drive.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Encrypt all local data files." . Perform a disk defragmentation.actualtests. Which of the following steps would shorten the startup time? A. B. Install anti-virus software. C. Store the drive next to a magnet for one hour.co m Which of the following will improve the functionality of the OS immediately following a new installation? . D. Any Time. which of the following MOST reliably prevents all data from being stolen? A. C. After completing the initial configuration. Setup user profiles. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Install network monitoring software and perform a trace.www. Configure biometric authentication. "Pass Any Exam. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. D. D. B. Run the defrag command on the system. B. . Remove the control circuit board from the drive. Run a full anti-virus scan. Install system patches.

B. D.co m . The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Run thechkdsk /f command on the system. Boot the computer in Safe Mode. Launch the File and Transfer Wizard. The laptop power cord is being used instead of the docking station power cord. D. Create a restore point.CompTIA 220-701: Practice Exam B. Any Time. After initial troubleshooting. The laptop has an electrical short in the power supply. C. Read the application release notes. The customer is using the laptop power button instead of the docking station power button. they called the OEM and identify the problem. Decrease the size of the paging file. Defragment the hard drive. Call the department management to document the issue." . Answer: A. D. Which of the following steps should the technician take prior to installing the application? (Select TWO). "Pass Any Exam.B QUESTION NO: 513 A technician is troubleshooting a computer error.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Answer: C QUESTION NO: 512 A. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. B. Which of the following should the technician do FIRST after the problem is resolved? A. lTe sts . The laptop battery is defective and needs to be replaced. Which of the following is MOST likely causing this? A. The customer can power up the laptop when using the power cord without the docking station. C.actualtests. They have had problems installing this application in the past. C. E.www. Remove unneeded startup applications.

Answer: B QUESTION NO: 514 The IP address: 192. D.actualtests. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Post the solution on an online tech forum. It runs at half the processor speed. Monitors sessions between two hosts C. Class A B. Class B C.168. It runs slower than the processor speed. It runs faster than the processor speed. D. Assigns IP address to the workstation B. Any Time. It runs at processor speed.co m 159 . Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A.www. C.0.CompTIA 220-701: Practice Exam B. C. Describe the issue at the next staff meeting." . Provides a logical connection between a workstation and the network infrastructure D. B. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.10 is an example of which of the following address classes? A. Class C D.com Ac tua lTe sts . Document the issue and the applied solution.

From Windows Explorer.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. C. D. B. Useregedit to export the user data to the new system. Hubs are limited to a bandwidth of 4Mbps.co m 160 . SPX B. copy the users profile from the old system to the new system. A hub broadcasts all traffic to all ports. D.actualtests. Hubs only support TCP/IP protocols. A hub directs traffic between locally attached computers. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. NetBIOS C.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). cached website credentials and desktop preferences. B. and import it to the new system. IP Answer: C." . A. C. Any Time. The customer has required all personal information be migrated to the new computer including favorites.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. Which of the following should they do NEXT? "Pass Any Exam. A. Use the USMT to export the data from the old system. TCP D.www. DLC E. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .

Dispose of the monitor in the trash. While preparing the files for the disc burning. The laptop is not receiving enough power from the battery so a second battery should be installed. they can connect to the network. Answer: A QUESTION NO: 522 A. Update the drivers for the video card. D. C. C.co m . Dispose of the monitor according to applicable environmental regulations. Disassemble the monitor to prepare disposal of parts independently. The laptop is not receiving enough power from the battery so the battery should be replaced. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. D. Format the hard drive and reinstall the OS. Lower the pointer speed in the Mouse Control Panel applet. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad." . Which of the following should the technician do? "Pass Any Exam. Discharge the CRT prior to disposal. The power management settings on their laptop are set to disable the internal NIC. Which of the following is the BEST option to solve this issue? A. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner.actualtests. B. B. If they connect the AC adapter.CompTIA 220-701: Practice Exam A.www.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. D. B. The laptops NIC needs updated drivers. Any Time. Which of the following is the MOST likely cause? lTe sts . the technician notices files that pertain to other employees. Update the drivers for the touchpad. C.

Carry it by holding it upside down by the base. Follow thecompanys established guidelines to reset passwords. C. Create a new account for the user. Carry it by using both the power and video cords for stability. "Pass Any Exam. Provide copies of the files to the people named on them. they cannot identify their username. Keep the files on the portable drive and then look at them later for confidential material. D. Report the issue to theusers manager and return the next day to work on the issue. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. D. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Which of the following should the technician do? A. C. Delete the files off the portable drive once they are finished burning the disc.CompTIA 220-701: Practice Exam A. B. Any Time. The technician needs to work on the issue but is distracted by the users mess. providing standard permissions. B. C.com Ac tua lTe sts .actualtests. Which of the following actions should be taken? A. Organize theusers papers into file folders. Tell the user that they will return later in the day once they have cleaned their desk. C. The user is quite messy and has a lot of paper strewn about. Reset the password for them and inform them of their username. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Carry it with the protrusion on the back facing your body. D. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue.www. D." . B. Call the person that wants the disc burned andask them if they can look at the files.co m 162 . Schedule a later time to call them back once they remember their username. Carry it with the screen closest to your body. B. however.

Respond by informing caller to slow down and change their attitude. Listen to callers concern without interrupting and being judgmental. Receive. Receive.www. D. Receive. Respond by asking the caller to slow down and repeat the concern twice. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. give first impression. ask for help and respond. B. evaluate and respond. and forward. Verify that the user has not made any OS changes. understand. C.actualtests. Any Time. D. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. interpret. B. Attempt to replicate and verify the issue. Receive. A customer reports that when the computer starts up. it sounds like an airplane taking off. B. Answer: C "Pass Any Exam. Which of the following should be the FIRST course of action? A. Open the case and determine the cause of the noise. Check the BIOS for temperature changes.com Ac QUESTION NO: 529 tua Answer: B lTe sts . put on hold. put on hold and forward." . Which of the following would be the MOST effective way to respond to this call? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. C. D. Ask the caller to call back when they are in a better mood. C.co m 163 .

C. 12 volts C. D. Any Time. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Forward the customer to another technician in order to listen to the co-worker. B. Email the manufacturer with the details of the issue.com 164 Ac tua QUESTION NO: 532 lTe sts . "Pass Any Exam. a co-worker asks the technician for assistance. The technician receives another incoming call from the technician's friend.www. Forward the customer to another technician." . At the same time. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites.actualtests. 6 volts B. 32 volts Answer: B A technician is on the phone with a customer. Research online forums for assistance. Update the OS with the most recent patches. Avoid the incoming call and call back later. Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Put the customer on hold just for a few minutes. Ask the customer's permission to put them on hold. B. Write down error code and ask for assistance. Which of the following is the BEST course of action? A.co m . Answer: B QUESTION NO: 533 A technician is responding to a customers call. 24 volts D. D. Which of the following is the BEST course of action? A. C.

Any Time. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. disabling the firewall did not help the issue. the technician believes that firewall settings may be the cause." .com Ac tua lTe sts . D. C. After speaking with the user. C. D. however. Which of the following troubleshooting steps should the technician perform FIRST? A.actualtests. B. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. Reinstall the firewall software. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. D. Replace RAM modules and verify that all other system components are operating properly. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Contact the user to determine if any recent changes have been made to the computer. Formulate another theory as to what might be causing the problem. Which of the following troubleshooting steps should the technician take NEXT? A.co m 165 . Put the customer on hold just for a few minutes and assist the co-worker. C. B.CompTIA 220-701: Practice Exam B.www. Replace the motherboard and perform a system restore. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Replace the workstations NIC. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Document that disabling the firewall did not solve the issue and call another technician for assistance. Use Windows Recovery Console to perform a repair installation of Windows. Answer: D "Pass Any Exam.

D. Answer: B QUESTION NO: 539 "Pass Any Exam. C.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. D. a technician discovers content which they believe may be illegal.com Ac QUESTION NO: 538 tua lTe A. Any Time. B.actualtests. sts . Delete all the illegal content from the user's computer. Plug the computer into a different power outlet. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Use an uninterruptible power supply (UPS). Install anti-spyware and run an initial scan. Establish a theory as to what caused the changes to the computer. C. B. B. Report theusers story to management and wait for further instructions. The technician speaks with the user. Which of the following should the technician do NEXT? A. Answer: D Answer: A While troubleshooting a problem on a users computer. Insist that the user immediately delete the content. Perform a virus scan and evaluate the results. Use a surge protector." .www. Use a signal attenuator. D. C.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Ignore the content and complete the repair. Which of the following describes the BEST course of action? A. Report the situation to the appropriate authorities.

resulting in the need for continuity chips in otherwise unused slots? lTe sts . Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. RDRAM C. DRAM D. When is it appropriate to make copies of a customers confidential data? A. Notify the customer about their stolen data. Ignore the situation so as to avoid workplace conflict.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Which of the following is the BEST course of action? A. It is never appropriate to copy acustomers data. Answer: C QUESTION NO: 541 A. D.www.co m 167 . random characters? A. B.actualtests. from computers which are in for repair. DDR3 B. D. C. C. It is not appropriate unless the content is public knowledge. Any Time. B. Confiscate the co-workers personal storage media. A corrupt software driver B. For backup purposes and with thecustomers permission. Report the situation to appropriate authorities. A low toner cartridge "Pass Any Exam." .com Ac tua Which of the following RAM types requires that all available memory slots be filled. Excessive humidity C. For backup purposes and if the technician deems it necessary.

TV tuner card C. WEP B.com Ac tua A. Windows XP Professional. KVM switch B. D. which of the following hardware components needs to be installed? sts . C. HTTPS C. Windows 2000.co m 168 . Docking station D. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. B. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. WAP D." .www. WindowsVista Ultimate. Video capture card lTe If using Windows Media Center. HTTP Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam D.actualtests. Windows XP Home Edition. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Any Time.

L2 cache B. WPA D.actualtests.www." . 32GB C. Which of the following components should the technician replace? A. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Any Time. SFTP B. 1024GB D. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. Although Windows XP lets you format only up to 32GB but can read larger volumes. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.co m .com 169 Ac tua lTe sts . 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. 16GB B. CMOS battery C. Processor D. WAP C.

actualtests. 3389 Answer: D "Pass Any Exam. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).C. 80 B. Check the wireless card to be sure it is seated correctly. Mapped network drives F. Liquid D. Any Time. D." . A. Explanation of error codes Answer: A. which of the following ports is used for Remote Desktop (RDP)? A. Check to see if wireless is turned on. Passive C. 110 C. Check the wireless card for antenna connections. RAM capacity C. Devices by type B. C. B.CompTIA 220-701: Practice Exam A. Active Answer: D QUESTION NO: 552 By default. Heatsink B.co m 170 .D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. 2335 D. Hidden devices D.com Ac tua lTe sts . I/O address ranges E. Check the software for a complete install.www.

NIC B. Wireless card C.actualtests. 23 B.www.co m 171 . 25 C. Capture D.com Ac tua QUESTION NO: 555 lTe sts . Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. TV tuner C." . Any Time. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. by default. is used for Telnet? A. 80 D. Multimedia B. SATA D.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers.

VPN D. Last Know Good Configuration D. WAN B. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Which of the following must the technician update? sts .com 172 Ac A. Any Time. Router C. Which of the following would be the BEST recommendation to the customer? A. Safe Mode with Command Prompt B. Operating system B.co m . Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Memory C.actualtests. Crossover cable "Pass Any Exam.www. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Enable Boot Logging C. The technician has determined this can be done. but the motherboard needs an update. Bridge B.CompTIA 220-701: Practice Exam A. HTTP C. Firmware D." . The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing.

co m Answer: A 173 . try not to use numbers in the password. C. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. D.CompTIA 220-701: Practice Exam D. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. change the password frequently. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. D. Send the drive to a data recovery company. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Use the Safely Remove Hardware icon in the System Tray. C. Unplug the device from the computer. Any Time. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. C.www.actualtests. D. Which of the following should the technician do? . B. B. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Answer: A "Pass Any Exam. Turn off the power to the USB device first then the computer. try and keep the same password so the customer can always remember it. B.com Ac A." . Use the Safely Remove Hardware icon in the Control Panel. use their telephone number as the WEP key. a technician should advise the customer to: A.

Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. D.actualtests. Improved registry settings D. create the folder on a flash drive and then click and drag the new folder to the desktop. select new. Which of the following is the FIRST item to check? A. The power to the external displays docking station D. Improved security features C. The monitor driver version C.com Ac tua QUESTION NO: 565 lTe sts . If the monitor has been degaussed recently B. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. and select folder. use the run command and type folder. rightclick on the desktop. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A.www. C." .co m 174 . Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Any Time. create the folder in My Documents then click and drag the new folder to the desktop. B. Improved performance B.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A.

www. Boot into BIOS/Setup and change the boot sequence. B. C. Any Time. B. When WindowsStarts. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. the computer boots off the installed operating system on the hard drive. tua A technician wants to reinstall Windows operating system on a notebook computer.actualtests. website where cookies are required. D. press F8 and select Safe Boot. Boot the unit in Safe Mode by pressing Ctrl/Esc. Have the user power off for five minutes then restart the system. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. D. website that does not require a password to log in. Boot into setup/BIOS and check the Graphics options. popup advertisement that has been blocked. B.co m . Boot into BIOS and check the hard drive status. The technician tries to boot the computer with the Windows CD in the drive. When Windowsstarts. Which of the following is the FIRST action the technician should take? lTe sts . however. C. D. Boot the unit in Safe Mode by pressing F5. Which of the following is the FIRST step the technician should take? A. Boot the unit in Safe Mode by pressing F8. Boot into BIOS/Setup and update the BIOS. C. press F8 and select Last Known good configuration. Have the user check external drives for media. B. Run a check disk operation on the hard drive.CompTIA 220-701: Practice Exam A.com 175 Ac A. The technician explains this is a: A." . "Pass Any Exam. C.

Remove the battery and run the laptop on the external power supply.co m Answer: A 176 . lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Answer: C "Pass Any Exam. Set the printer to DHCP. D. Run the computer until the error occurs then find where the source of the heat is. Check to see if the monitor and computer are powered by a UPS. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Update or reinstall the display driver. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Which of the following is the BEST course of action to take? . Set the IP address to match the gateway address. secure website. Which of the following would be the NEXT troubleshooting step? A. Enable print sharing from the main computer.CompTIA 220-701: Practice Exam D.www. Unplug and then re-connect all cabling to the components.0. C. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. D.0. Any Time." . B. C. D. Ask the customer what is occurring when the display is lost. B.com Ac tua A.1. Check the System Event log for over temperature entries. B. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Configure the printers IP to 127. C. Ask the customer how the laptop is being used when it reports the error.actualtests.

power cycle the printer to update the driver. The technician knows the print server had maintenance done over the weekend that included driver updates. check the printer for paper jams in the path.actualtests. power off the printer. cycle the power on the printer and observe the boot process. Check the quick setup guide for BIOS settings. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. check the printer properties on the server. have each user remove and re-install the printer to update the driver. Replace the video card because there is no display. D. Remove the power and check the position of the jumpers on the motherboard. B. The technician arrives and finds the printer is online but there are not any lights on the network card.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. Any Time." . C. The NEXT step to evaluate the problem is to: A. Which of the following is the BEST course of action to determine the cause? A.co m 177 . but only in monochrome. pauses and then repeats. Answer: B QUESTION NO: 576 "Pass Any Exam.com Ac tua lTe sts . D. Consult the maintenance manual for the error code. replace the network card in the printer. B. D. have the customer clear the print queue and reboot. flash the firmware on the printer to match the new driver. The NEXT action would be to: A. B.www. C. C.

Which of the following Windows services is not starting during boot? A. Standby B. Biometric authentication Answer: D QUESTION NO: 578 A. Any Time. Hibernation C. WPA2 B. WPA.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. WPA encryption D. WEP C." . Computer Browser "Pass Any Exam. Smart card authentication C.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .actualtests. Which of the following security technologies is this considered? A. Password authentication B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use.www. WPA D. Sleep D.co m 178 .CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A.

CompTIA 220-701: Practice Exam B. BIOS C." . Turn the monitor on/off. Southbridge B. Check the video cable from the monitor to the PC. check the video cable from the monitor to the PC. DMA controller D. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Answer: C QUESTION NO: 581 A. Turn the monitor on/off. Northbridge B. C. check the video cable from the monitor to the PC. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. try turning the monitor on/off. BIOS "Pass Any Exam. check the power cable on the monitor. check the power cable on the monitor. The technician on call determines that the PC is powered on and is not in standby mode. reseat the video card. Add Hardware Wizard C. reseat the video card in the PC.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts .www.actualtests. Reseat the video card. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. D.co m . Print Spooler D. B. Any Time. try turning the monitor on/off.

CompTIA 220-701: Practice Exam C." . DMA controller C. Northbridge B. Check the power supply for voltage output.co m 180 . Verify that the power button is plugged into the motherboard.actualtests.com Ac tua lTe sts .www. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Any Time. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Which of the following is the NEXT troubleshooting step the technician should take? A. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. B. Southbridge C. CMOS D. Check the power outlet to verify it is supplying power. BIOS D. D. C. Southbridge D. Answer: A "Pass Any Exam. Replace the power button. Northbridge B. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.

The printer has a faulty NIC. The printer is no longer the users default printer. Slot A Answer: A A. Biometric password B. 775 C. B. Any Time. The technician can also print a test page from another workstation. Port triggering C. 478 B. "Pass Any Exam. D. 959 D. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. It was working fine yesterday.actualtests.co m 181 . Theusers workstation has a faulty NIC.com Ac A user reports that they are suddenly unable to print to a network printer. C. The technician can ping the users workstation and the printer. Case open switch D. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. The printer has corrupt drivers." .www. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO).

D. DDR2 E. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. "Pass Any Exam. they do not want the updates to interfere while they are working. Update the antivirus definitions. C. D.www. Which of the following should be selected to BEST meet the user's needs? A.CompTIA 220-701: Practice Exam A.co m . Inform the customer of how long it might take to resolve the problem. Verify when the last time the computer was working correctly was. Which of the following is a best practice? A. SODIMM D. Assign a password complexity policy. C. B. B. Update the network device drivers. Turn off the firewall. Unplug the PC and put on an anti-static wrist strap. Which of the following is the FIRST thing the technician should do? A. B." . Any Time. PCI express C.E QUESTION NO: 590 When troubleshooting an issue with a customer. Set automatic updates to download only.com 182 Ac tua lTe sts . Disable all file shares.actualtests. Dual-core Answer: A. Turn on Automatic Updates. C. however. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Update the virus definitions and start a scan for viruses. Multi-core B.

Set automatic updates to download and install.www. Which of the following is the FIRST thing a technician should check? sts . Check the network connections.com Ac tua A. D. Check the domain print server. Check power on theusers laptops. FAT32 "Pass Any Exam. Check the print queue.actualtests.CompTIA 220-701: Practice Exam D. NTFS D. WPA D. Which of the following file systems should the technician select? A. HPFS C. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Any Time. lTe Several users report their print jobs did not print to the local shared printer. C. Username/password B." . MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. FAT16 B.co m 183 . B. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. Fingerprint scanner C.

Check the boot order in the BIOS." . Any Time. Firmware settings C. How should the technician troubleshoot this issue? A.actualtests. Motherboard settings B. B. Check for incompatible hardware. Jumper settings D. Task Manager B.co m . Where should the technician make the necessary boot order changes? A. Check the disk for scratches.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. D. The technician needs to change the computers settings to boot from a recovery CD. a technician notices that the software hangs during the hardware detection phase.com 184 Ac QUESTION NO: 598 tua lTe sts . Answer: A After several months users report that their computer runs slower. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Task Scheduler Wizard D. Check the CMOS battery. C.www. The problem is related to large files being deleted. Backup Manager C. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A.

Check the printers BIOS. Any Time. Add Hardware Wizard. ATX B. C. B.com Ac A. An asynchronous modem C. Right-click My Computer icon. PC/XT "Pass Any Exam. Check the USB port. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. The installation CD is not available. Right-click Start menu. A cable modem D. Right-click My Network icon. select Properties C." . A network interface card B. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts .CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. Check the manufacturer's website. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. select Properties B.www.actualtests. AT C. Right-click System Tray. select Properties D. D. Which of the following is the BEST solution to locate the correct drivers? A.co m 185 .

HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.co QUESTION NO: 604 m . SMTP D. RDP D." . NTP B. NNTP B.www. From theprinters drivers B. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. ACL Answer: A QUESTION NO: 603 When a job fails to print. From the printer properties page D.actualtests. Manually on the printer C. TELNET C. Any Time.com 186 Ac tua lTe sts . where would a technician go in Windows to print out a test page? A. PPTP C.CompTIA 220-701: Practice Exam D. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.

Router D. Hub C. Full duplex D. Router D.www." . Port mirroring C. Switch B. Any Time. Switch B. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub Answer: D "Pass Any Exam. Modem lTe Which of the following network devices interconnects networks together? sts . Hub B. Modem C.CompTIA 220-701: Practice Exam A.com Ac tua A. Modem C.actualtests. Bridge D. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A.co m 187 . Half duplex B.

D. C. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer.co m 188 . The interface Answer: A "Pass Any Exam. thermal. Laser printers melt the image onto the page.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. Any Time.actualtests. B. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A.com Ac Answer: D tua lTe sts . Laser printers fuse the image to the page. D. while laser printers can be harmful to the environment. inkjet. C. Laser printers use toner. A maximum of two computers can share a local printer verses unlimited users can share a network printer. Ink jet printers are safe for the environment.www." . while an inkjet printer sprays the image on the page. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. A local printer has a small footprint and cost less money than a network printer that has a large footprint. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. The writing element B. while an inkjet printer fuses the image to the page. while the inkjet printer can only use ink cartridges. The control panel C. and impact printer? A. B. The power supply D.

C. equipment from abuse and misuse. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. The application used to create the document is incompatible with the printer. Any Time.actualtests. B. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. BTX B." . C. NLX D. D. 640 x 480 B. which of the following provides the MOST room for effective cooling? A. Outdated or corrupt print driver.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. company's intellectual property and proprietary information. ATX C.www.com 189 Ac tua lTe sts A. but the printer does not print the job. D. . Which of the following may be the cause? A. A print job is waiting in the print queue. person who would be directly affected in the case of a breach.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . customer's personal files and professional data. which of the following is the minimum default resolution setting that Windows XP supports? A. Printer configuration is incorrect. 800 x 600 "Pass Any Exam. B.

1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. B. B. CGA's resolution was 320 x 200 . Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. EGA's was 640 x 350. network drive.co m 190 . Answer: A "Pass Any Exam. hot swappable drive. 800 x 640 D. SODIMM D. optical drive." .www. the number of partitions across multiple hard drives. DVD/RW drive B. solid state drive. C. QUESTION NO: 617 A CD drive is a type of: A.CompTIA 220-701: Practice Exam C. C. SD flash drive C.actualtests. D. number of installed hard drives. and SVGA resolution is 800 x 600. how data is distributed between multiple drives. Any Time.com Ac tua lTe sts . the back up tape drive configuration. D.

Automatic integrated surge protection is provided through the upgrade. C. AGP slot D. Two processors installed on the motherboard D. tua On a desktop computer. Any Time. The addition of 3. equivalent to the original power supply wattage. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. Automatic voltage detection between 110 and 220 voltage is provided. Thermal grease between the processor and theheatsink "Pass Any Exam.3 volts of power to the computer. DIMM chip B. B. equal or lesser than the original power supply wattage.actualtests. D. it is important for the output to be: A. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts .co m . B. IDE drive C. Thermal grease between the fan and theheatsink B. D. equal or greater than the original power supply wattage." . Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. C.www. it must have which of the following? A.com 191 Ac A. auto sensing from 100 to 240 Volts. The computer can run faster because of the larger power source.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. Thermal grease between the processor and the fan C.

C. D. The OS will have to be reinstalled. Any Time. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO).co m 192 . Hyper-threading technology D. which of the following should occur? A. Hyper-V technology C. B. The barcode scanner should be set up in the computers BIOS. The scanner must be installed between the PS2 mouse and the computer. The computer will not pass POST.com Ac QUESTION NO: 626 tua lTe sts . "Pass Any Exam. the computer must be equipped with which of the following? A. Answer: A When installing a barcode scanner on a computer." . C. The flatbed scanner must be removed. B. Double the clock speed on a 32-bit processor B.actualtests.www. The scanner must be configured to read the code(s) desired. Which of the following statements is MOST likely true? A. D. The memory speed will decrease. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The computer will overheat.

D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. To provide additional USB ports for the laptop E. A. Which of the following could be contributing to the noise? (Select TWO). Windows has a corrupt boot. The power supply is not connected to the system board.ini file. C. The CRT display has failed.CompTIA 220-701: Practice Exam A. A PCI card is not correctly seated. sts . A memory chip is defective. CPU B.com 193 Ac A.B QUESTION NO: 630 The user states the desktop computer is very noisy. Impact B. Which of the following is the possible cause? (Select TWO). To allow additional power to be available to the laptop when docked C." . B. Any Time. Cooling fan C. Duplex C. To allow peripheral devices such as a monitor to remain attached B. D. E.co m . To provide additional software security to the laptop D. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Hard drive "Pass Any Exam. To allow LAN/WAN switching Answer: A.www. Inkjet D. Laser Answer: A QUESTION NO: 629 Answer: A.actualtests.

Document the work done at the firm. The repairs go as planned.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. B. Document the work done at the firm and leave the company owner a voicemail. ask one of the assistants at the company to contact the owner. asks to have a single-connection that will carry video and audio to and from the PC. QUESTION NO: 632 A.www. relaying details of the repair to save the technician time. Memory chip Answer: B.co m Answer: B . B. C. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Boot from LAN.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. and due to space constraints. Motherboard E. Which of the following technologies is capable of this functionality? A. leave a copy for the company owner." . the owner would probably not want to be bothered during the work day. Document the work done at the firm. Boot in Safe Mode.actualtests. DVI-D "Pass Any Exam. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. C. and personally contact the owner to update on the status of the repairs.CompTIA 220-701: Practice Exam D. Call and/or email the owner the status of the repair and answer any remaining questions they might have. D. D. Boot to Last known Good Configuration. Boot from Emergency Boot Disk. Which of the following would be the BEST course of action for the technician to take? sts . Any Time.

Keep the processor within acceptable temperature ranges. Express card C. Memory has to be installed in matching pairs. which of the following is true? A. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. VGA D. B.actualtests. Mini-PCI card B. Memory has to be installed in same speed and size modules. C." . PC card 8. in marked matching slots.1 D. C.www. Keep the hard drive within acceptable temperature ranges.CompTIA 220-701: Practice Exam B. Keep thenorthbridge chip within acceptable temperature ranges. "Pass Any Exam.com Ac A. B. D. PC card 7. Keep the power supply within acceptable temperature ranges.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. Any Time. DVI-I C. using chips equal to or larger than 1GB in size. The motherboard jumpers need to be properly configured.co m 195 .

www. Which of the following would be the MOST cost effective cable to choose? A. WiMAX B. Fractional T1 C. Use a multi-pass third party formatting utility.com Ac tua lTe A. UTP B. the company is being forced to run the lines along power wiring and overhead lighting.CompTIA 220-701: Practice Exam D. C. Any Time.co m Answer: A 196 . Satellite D. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. STP Answer: D "Pass Any Exam. Memory has to be installed in marked matching slots." . Use Windows built-in Disk Management utility and format the disk. Due to limited ability to conceal cabling within walls. D.actualtests. Run a high powered magnet over the drive several times. B. Fiber D. Reformat the hard drive. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Coaxial C. using at least five passes. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network.

One B. Fuser "Pass Any Exam." . Two C. Which of the following operating systems currently include this functionality? (Select TWO).actualtests. Windows XP Professional E. WindowsVista Business D. Security Center B. Device Manager C.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Windows Vista Home Premium Answer: A. Any Time. A. Windows Defender D.co m .CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. WindowsVista Ultimate B. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.C QUESTION NO: 642 A. Four D. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.www. Windows 2000 Pro C.

16. "Pass Any Exam. Ribbon C. ping f 189.1. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .5 C. 100Mb B. edit C. regedit D. ping a 192.18. Liquid ink Answer: C QUESTION NO: 644 Network hubs.com 198 Ac tua lTe sts . msconfig B." .122. can run at which of the following modes? A. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A. Any Time.CompTIA 220-701: Practice Exam B.0. ping t 172.5 D. 10Mb D.68. Toner D. Full duplex C.11 B.www.co m .7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. by design. ping v 10.actualtests.168.10.

The PC BIOS does not support the new RAM size. MSCONFIG was used to enable the computer services. MSIEXEC .ini file. The BIOS revision is the latest version.ini file.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSTSC D. MSCONFIG was used to execute the win. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. MSCONFIG was used to disable the computer services.co Which of the following utilities is used to perform a baseline on a hard drive? m ." . C. B. the operating system will only recognize 1GB of RAM. The monitor is not plugged into the video card. PERFMON B. MSCONFIG was used to execute the system. The physical printer online light is lit. B. no errors are reported and the data cable is connected. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. D. C. Which of the following choices is MOST likely the cause? tua lTe sts A.actualtests. D. The RAM has been inserted backwards in their slots. Any Time. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing.com 199 Ac A technician is adding RAM to a PC.www. Upon power on. MSCONFIG C. Which of the following is the MOST likely "Pass Any Exam. Which of the following is the MOST likely cause of the issue? A.

System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. B. ipconfig 127.1. The Printing Preferences has been changed in Printer Properties. The Use Printer Offline option is checked.www. The Print Processor has been changed in Printer Properties. localhost 128. ping 127.0.actualtests.0.1 C. Component Services Answer: A "Pass Any Exam." .0. My Computer C. Computer Management B. Control Panel B. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. Performance Logs and alerts C. ping 128.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. C.1 D. D.0 B. System Information D. Device Manager D.co m 200 .0.0.0. Any Time.com Ac tua lTe sts .1.CompTIA 220-701: Practice Exam cause of this problem? A. The Use Printer Offline option is not checked.

Component Services D. Control Panel D.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.www. Device Manager C. My Computer B. Performance Logs and Alerts B. Performance Logs and Alerts D. Computer Management C. Performance Logs and Alerts D. Startup Menu C. System Tray "Pass Any Exam." . Computer Management B. Any Time. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Computer Management B.actualtests.com Ac tua lTe sts .co m 201 . Device Manager C.

co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . dxdiag C.www.actualtests. System Information .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. Task Manager D. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Information C. Any Time. System Configuration B. Task Manager D." .com Ac tua lTe sts A. Power Options "Pass Any Exam. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Properties B. cmd B. System Properties C. msinfo32 D.

100 C.1. Hardware Wizard D.actualtests.1.co m 203 . Hardware Wizard D.1 B. 192.com Ac tua lTe sts .1 D.10. Performance C." . Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. 172. Any Time. Event Viewer C. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.CompTIA 220-701: Practice Exam B. Power Options B.168.1. Simple File Sharing B.www. Hardware Wizard D. 122.1 Answer: D QUESTION NO: 665 "Pass Any Exam.168. 4. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.168.100. Simple File Sharing C.

www.com Ac tua lTe sts . 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 12 C. 16 C.actualtests. 64 Answer: C "Pass Any Exam. 63 D. 10 C. 10 B.co m 204 . 10 B. 26 D. Any Time. 8 B." . 12 C.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 26 D. 8 B. 26 D.

keyboard. B. Fan B.actualtests. D. Which of the following components is the MOST likely at fault? A. and mouse. Connects multiple computers to one monitor.co m . Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. Modem D.11g B. 802. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . C. Any Time. DSU C.com 205 Ac A.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. 802. Allows multiple users to have access to a central gateway. and there are no error codes or beeps. CPU "Pass Any Exam. and that it gets unusually hot. Connects multiple users to one computer. The battery is full and the laptop is plugged in. 802." . Router B. Allows multiple computers to communicate with each other in a network.11b D.11n C.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. 802.www.

Worm B. Code that waits for a specific response before activating B. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.www.co m 206 . Cable ties B. Unsolicited mail that is sent electronically C.actualtests. Battery D. Logic bomb Answer: B "Pass Any Exam. Produces unsolicited advertisements via pop-up messages lTe sts . Collects user and program information usually for malicious purposes D. ESD strap C." .com Ac tua A. Spam D.CompTIA 220-701: Practice Exam C. MSDS D. Trojan C. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Any Time.

Unplug from the USB port. C. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. B. Worm C.actualtests. Disable in the BIOS. WindowsVista Premium D. Safely Remove Hardware Function." . LAN D. Virus B. WAN B.com 207 Ac tua lTe sts . WindowsVista Business C. "Pass Any Exam.www. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Any Time. VPN C.co m . Adware D. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Windows Vista Home B.

Cycle the power to ensure that thent driver works B. Which of the following is the FINAL step that should be performed? ." . Escalate the problem to the next higher tier support shop C.CompTIA 220-701: Practice Exam D. Start> Run>typecmd> dir D. Establish a theory of probable causes of the incompatible driver D.www. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Document findings. A complete restore of the hard drive D. A record of the administrative passwords C. Restart the OS. An established recovery point B.actualtests.com Ac tua lTe A. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Any Time. Start> Run> typecmd > ipconfig C. Start> Run>typecmd > nslookup B. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam.co QUESTION NO: 681 m 208 .

Ask if they have a modem. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. C.255 Answer: D A.1 D. Check thatWiFi is enabled. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Stand by B. Check to see if the NIC is functioning. B. 169. 255.1. NIC B.www.com Ac tua A technician wants to configure a Windows XP Pro laptop. however. they are not receiving any WiFi signals.255.actualtests." .0. D.127 B.1 C.10. 192. The laptop also needs to be able to resume quickly from this mode. Any Time.168. Which of the following should the technician do? A.0.co m 209 . Shut down C.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before.254. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.255. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Suggest they move computer around. 127. Hibernate D. WiFi Card "Pass Any Exam.

QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. "Pass Any Exam. Which of the following would be the BEST course of action to take? .co m Answer: B . inquiring how the systems are running and offering any additional assistance." . B. Right click on the print job and select cancel. Right click on the print job and select resume. D.actualtests. Right click on the print job and select properties. lTe sts A week ago a technician completed several upgrades for a business. D. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A.CompTIA 220-701: Practice Exam C. inquiring when the next system upgrades can be started and offer discounts. Email an assistant at the business to see if they are satisfied with the services rendered. Have the customerrestart the computer to reset the keyboard for the customers profile. Which of the following is the NEXT action to take? A. Bluetooth D. B. Question the customer to find if they used suspend instead of shutting down the computer when they left the office.www. Contact the customer with a follow-up call. B. C. Question the customer to determine if they are using the embedded keyboard for the first time. Any Time. C. but is now attempting to use the laptop's embedded keyboard. The customer had the laptop working properly all day in a docking station setting. Contact the customer with a follow-up call. Right click on the print job and select restart. Email the business owner and offer discounted services for the next system upgrades.com 210 Ac tua A. C. The technician has not heard back from the client.

Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. /v C. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Modem C." . /r B.com Ac tua lTe A.actualtests. /b D. Switch B. Any Time.www. Bridge D. BOOT.co QUESTION NO: 691 m 211 . BIOS D. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.CompTIA 220-701: Practice Exam D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Check the keyboard drivers in Device Manager and reload if out of date. Where would be the proper place to configure this? A.INI file C. PXE Boot Rom B.

RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . Which of the following is MOST likely failing? A.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on." . RAID 1 C. RAID 5 C. RAID 0 B. RAID 1 C.co m 212 . RAID 5 D. Processor B. RAID 0 B.com Ac A. Optical Drive D.actualtests. RAID 1 B. RAID 6 D. Which of the following RAID arrays is the technician using? A.www. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 5 D. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. CPU Fan C. RAID 10 "Pass Any Exam. Any Time.

Coaxial D. RG-6 C." .www. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. CAT6 C.co Which of the following cable types contains a foil shield inside the jacket? m 213 . Any Time. STP B. Fiber B. STP D. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A.actualtests. UTP . The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). ST D. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. especially Ethernets "Pass Any Exam. RJ-45 B.com Ac tua lTe sts A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. Fiber C.

CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Satellite C.11g D. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A.co m 214 . DSL D.11n C.www. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Any Time.com Ac tua lTe sts . Bluetooth "Pass Any Exam. ST D.11a B. RJ-11 B. 802. 802. UTP C. Coaxial B. 802. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. BNC C." . Fiber B. Fiber D.actualtests.

Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.com Ac tua lTe A." . Botnet C. Cable C. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Adware sts . Botnet B.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Spam C.www.actualtests. Spam D. Spyware B. Fiber D. DSL B. Adware D.

co m 216 . Adware C.actualtests. Internal hard drive D. Botnet D. Surge protector D. Worm D. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Spam B. Network Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam A. Power strip B." . without actually installing it on the workstation? A.com Ac tua lTe sts QUESTION NO: 709 . Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Spyware C. Uninterruptible power supply C. Floppy C. Spyware B. Any Time. CD B.www. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.

400Mbps. USB thumb drive D. B.actualtests. IDE hard drive B.co m 217 . AT D. 480Mbps. D. C. 12Mbps. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A.www. Any Time. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. Micro ATX C." . DVD.com Ac tua lTe sts . HTTPS C.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. "Pass Any Exam. 800Mbps. FTP B. ATX B.ROM drive C. SMTP D. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A.

25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. 110/120 Volts AC or 220/240 Volts AC B.actualtests. In addition. 10 or fewer B. 20 or fewer D.co m ." . Any Time. Which of the following could be the problem? "Pass Any Exam. Increases length of cable D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A.www. 15 or fewer C. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. AC or DC Voltage C.com 218 Ac tua lTe sts . 6/12 Volts DC or 12/24 Volts DC D. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Fire resistant B. the customer reports the NIC link lights for that computer are not on. Lower latency C.

actualtests. the technician notices a yellow exclamation mark in Device Manager. NTOSKRNL "Pass Any Exam. Join the computer to the workgroup. Any Time. Switch is not working. Remove and replace the network card. D. Which of the following boot options will accomplish this? A. Enable Boot Logging C. D. Where can the technician locate the NTLDR files? A. C.CompTIA 220-701: Practice Exam A. Network server is not working." . Boot Mode B. Re-install the OS. you should update the device driver. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers.co m 219 .www.com Ac tua lTe sts Explanation: To troubleshoot this problem. Internet site is down. B. Update the device driver. Updating the device driver may help when an installed device isn't working properly. Safe Mode D. Answer: D QUESTION NO: 719 After installing a network card. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. . C. B. Firewall is not working. Which of the following is the NEXT step? A.

but there is no video. which of the following is the FIRST process that runs? A.actualtests. IO.COM Answer: B QUESTION NO: 722 When a computer is turned on. C. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.SYS B.SYS D. Any Time.INI D.CompTIA 220-701: Practice Exam B. Change power outlets. When the laptop is plugged into an outlet it starts. Replace the LCD. Answer: A "Pass Any Exam.com Ac tua A. Replace the battery. B. Upgrade the video card. Which of the following is the NEXT step to troubleshoot the issue? sts . D.co m 220 .www. NTDETECT. lTe A technician is troubleshooting a laptop. D." . After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. NTLDR C. Connect the laptop to a monitor. OS installation disk C. C. Upgrade the memory. BOOT. Which of the following is the BEST solution? A. Replace the power button. B. CONFIG. Remove the battery.

Check to see if a disk is present in the drive. C. C. Which of the following should the technician do NEXT? m . "Pass Any Exam. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Any Time. The system is overheating. The MBR B. The OS is not installed. D.ROM/DVD player into a laptop. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). B. B. The AC/DC adaptor D. Additional memory needs to be installed.com 221 Ac tua lTe A.www." . D. The RAM is not seated properly. Check the USB settings for the drive.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. Which of the following could be the issue? A.actualtests. Check the manufacturer's recommended settings. The power-management console C. The technician powers on the laptop and the drive is not detected. Which of the following is the MOST likely issue? A. sts .co A technician installs a new CD. Check if the drive is properly plugged in.

Hard Drive D. Answer: D "Pass Any Exam. engage in harmless communication. D. printing on both sides of paper simultaneously. printing on both sides of paper one at a time. B. System RAM B.com Ac tua lTe sts ." . to test sociological boundaries with in the company.E QUESTION NO: 729 Social engineering is used to: A. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A.CompTIA 220-701: Practice Exam A.co m 222 . D. to perform a technical risk assessment of employees within the company. Answer: A QUESTION NO: 730 Where is the power on password stored? A. Insulting the subject to motivate a response C. Requesting public information B.www. Asking passive aggressive questions E. acquire unauthorized information to achieve a goal. B. Assuming a position of authority D. communications in both directions one at a time. Any Time. Flattery Answer: C. CMOS ROM C. communications in both directions simultaneously. C. C.actualtests.

" . Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. B. Port 25 D. Port 21 B. by default? A.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. by default? A. Port 23 C. It retrieves email from the mail server.co m 223 . A tool that tells a user of the workstation that they have exceeded their memory quota. C. B. D. It blocks popup ads. Port 110 "Pass Any Exam. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. Port 21 B.com Ac A. A tool that allows a workstation to tell the network that the workstation is present.www. Port 23 C.actualtests. D. It holds a log of the last three passwords used. A tool that allows a user to use the workstation as a telephone through the network. It pings a workstation from a remote server. tua lTe sts . Port 25 D. Any Time. A tool that allows a user to connect to other computers. C.

Printer E. Processor is going bad B. Any Time. Which of the following is the cause? A.actualtests. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Wireless router B." . A. System RAM Answer: B. and the hard drive stops working.C QUESTION NO: 739 "Pass Any Exam. Network D.com Ac QUESTION NO: 738 tua Answer: A lTe A. D. electric shock felt on computer case. A method of recovering lost data from a hard disk. Power supply D. Excessive movement between system memory and virtual memory. The user described the problems as: occasional rebooting. B. RAM module is faulty C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. C. USB C. A recognized method of disposing hard drives that contain sensitive data. Any damage to a hard drive caused by an intention or unintentional jolt or movement.www.co m 224 . overheating. sts .

www. Shift + B C. Start> Programs> Accessories> Command Prompt "Pass Any Exam. A. Explain to the user they need to fill out a work order for the computer issues." . C.co m 225 . ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). B. netstat B. Start> Run> Accessories> Command Prompt C. F9. nslookup D. D. Which of the following should the technician do? A. Ask the user to call another technician for more in-depth assistance.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Start>Programs>Accessories>Communications> Command Prompt D.g.actualtests. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Help the user with every issue that they call about and put all other work orders on hold. ipconfig C. F12) B.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Ctrl + Alt + B D. Which of the following utilities could be used to check if there is a remote device on the network? A. Ask another technician to take over support for this user. Any Time. Function keys (e. Start> Run>cmd B.

it does not print.CompTIA 220-701: Practice Exam E. The cleaning label B.www. Start> Control Panel> Run>cmd Answer: A. MSDS Answer: D "Pass Any Exam. Which of the following places should the technician look to find the proper handling procedures? A. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. The manufacturer's documentation C. Any Time. Reboot the workstation and have the user log in again. Which of the following is the FIRST step that the technician should do? A. Confirm the printer name where the user is trying to print." . C. A past technician's documentation D. There are multiple printers in the office.co m 226 . every time the user sends a print job to the printer. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Replace the paper in the printer. Restart the print spooler service. D.actualtests. however. NIC C. Riser card D.D QUESTION NO: 743 A user is trying to print to a network printer. B. PS/2 B. and all other users are able to print to the printer.com Ac tua lTe sts .

Store in an air-tight container. C. Any Time." . C. Seven D. D. Dispose in an incinerator. C. LAN B. "Pass Any Exam. Nine . Return to the manufacturer for recycling. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A.www.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. provide protection from heat. assist with data transmission. Put the toner into a sealed bag and then throw into the garbage.co m When applying the security settings to a network. prevent outside interference. WAN. prevent damage from weather. which of the following is the BEST way to dispose of the old cartridge? A.actualtests. B. D. B. domain.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. One B. Three C. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A.

D. Make sure the network cable is seated properly in the users computer. sts When a component has a proprietary power supply what is the main limitation? . Replacing it with a power supply made specifically for that unit.CompTIA 220-701: Practice Exam D. C. There are no limitations. workgroup. Ensure that shielded cable was used for the network. D. Making sure that replacing the power supply is not cost prohibitive.www.actualtests.com Ac tua lTe A.co m Answer: B 228 ." . B. Make sure that the network cable is not touching any other cables. Answer: C QUESTION NO: 753 "Pass Any Exam. Answer: D QUESTION NO: 750 A user reports that their CD. Make sure that the disc is a CD and not a DVD. which of the following would be the FIRST step to evaluate this issue? A. D. Making sure the power supply will fit into the casing. Check to see if the BIOS register the drive. B. What should be the BEST first step to resolve this issue? A. one power supply is as good as another. Any Time. B. Check to see if the network cables were terminated properly. C. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. Check to see if theCD. C.Rom is not reading a disc. Ensure that the CD drive is installed.Rom is compatible hardware.

powering up? B. The customer says the tower computer will not turn on and the monitor will not turn on either. D. background checks for users. C. retinal scans. lTe sts . smart cards. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A.co m . B.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. complex user names. Is another piece ofequipment. that is plugged into the same power strip/surge protector.actualtests. Answer: C QUESTION NO: 755 A. Other equipment plugged into the same power strip/surge protector also will not turn on. What would be the questions to ask this customer? (Select THREE). C.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on.www. Was the electric bill paid? D. What is the manufacturer of the power strip/surge protector? Answer: A. D. "Pass Any Exam. An established recovery point. A record of the ADMIN passwords. Is it a LCD or CRT monitor? E. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on." . A complete back up of the hard drive. B. Any Time. Which of the following would be the BEST questions to ask the customer? (Select TWO). Did the computer and monitor work before? C.B QUESTION NO: 756 A remote Customer calls with a dead computer. An emergency recovery disk (ERD).

How big is your electric bill? B. Has any electrical work been done recently? G. Is another piece of equipment plugged into the same power receptacle and is it working? C. Make a list of all programs that will need to be reinstalled in event of a system failure B.actualtests." .www. Always on B. Always on C.CompTIA 220-701: Practice Exam A. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A.co m . Any Time.C. Create restore point D. Can you or someone else check the circuit breaker for that receptacle? D. Wake on LAN "Pass Any Exam. Nothing. Standby D. Standby B. What is the manufacturer of the power strip/surge protector? E. Hibernate C.com 230 Ac A. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. proceed with solution. Nothing should be affected C. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F.

Give them a list of blog sites and documentation that discuss the twoOSs D. Throw it in the trash.actualtests. Which of the following should the technician do? A.CompTIA 220-701: Practice Exam D. What is the BEST response to this question? sts QUESTION NO: 761 . Tell the customer that both are excellent choices B. Which of the following is the BEST solution? A. Put on an ESD strap and inspect the internal components B. end the conversation C. It is getting to the point that is becoming a distraction. Dispose through proper channels or send it to be repaired C. D." . the customer continually asks questions about every step being performed. Say nothing. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working.www. Continue answering thequestions. Any Time. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home.com Ac tua A. relax and try to be as calm as possible while working through the distraction C. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Check that the tube and capacitors are intact D.co Answer: B m 231 . Explain that what is being done is extremely complicated and requires concentration. Ask to be excused to use the phone to take a small break outside to get some air B.

co m . 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Between 10 and 12 characters B.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. 90 to 180 days B. Have the user work after hours to finish their print jobs." . tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Annually D. Which of the following is the BEST option to alleviate this issue? lTe sts . B. D.com 232 Ac A.www. Between 6 and 8 characters C. Raise the priority of the users jobs to the highest level. C. Give the user a dedicated printer. Install a generator in the office C. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Replace all CMOS batteries in the office B. Give the user permissions to cancel other users print jobs.actualtests. Any Time. Between 8 and 10 characters D. Install a UPS in the office "Pass Any Exam. 60 to 90 days C.

co m . Preparing system for Automated System Recovery (ASR) C. Retrieve the work from a hot site for the office C. Any Time. Loading a full backup onto your workstation D. There are UPSs connected to the equipment but they only last about 30 minutes. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. but the computers gives an error that the computer has not been shutdown properly. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Which of the following is the action that is being performed? A." . and shuts down the computer B.www. however they are not receiving any Wi-Fi signals. You decide to go to a prior restore point. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS.com 233 Ac tua lTe sts . Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost.actualtests.CompTIA 220-701: Practice Exam D. "Pass Any Exam. Suggest the computer be moved around. Which of the following should you try FIRST? A. Rolling back to an earlier configuration B. Use software that in case of an outage saves your work. What is an option to ensure that all work is not lost and damage does not occur to the system? A. closes programs.

Check to see if the BIOS registered the drive. C.CompTIA 220-701: Practice Exam B. Check to see if the CD. Make sure that the disc is a DVD and not a CD. D. Answer: C "Pass Any Exam. However. Ask for model number. Change the power settings on the projector. Smart card D. Which of the following would MOST likely solve the issue? A. Ensure that the device is working in Device Manager. each time the customer closes the laptop the computer goes into standby. Which of the following is the FIRST step to take to resolve this issue? A. Ask if they have a modem. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Biometrics C. D. Any Time.co m 234 .com Ac tua A. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. B. C. B. Change the power settings in Power Management. Check that the Wi-Fi adapter is enabled.ROM has compatible hardware. Software firewall B. D.actualtests. Change the computer from a laptop to a desktop. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. C.ROM is not reading a disc. Move the projector further away from the laptop.www." .

C. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. be stern with the user. Check to see if the monitor and system hardware are compatible.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. E. What is the manufacturer of the computer? D. Which of the following steps should be performed to check the monitor? (Select TWO). repeat back the issue to the user to ensure understanding. What type of mouse is it? E. D.D QUESTION NO: 776 "Pass Any Exam. What mouse driver are they using? C. Move the mouse and/or press the space bar to check if the computer is in sleep mode. C. make the user promises to keep them quiet. Check the video cable to make sure it is still connected. A.actualtests. D. If the mouse has roller ball underneath could they examine it? B.www. A. Answer: A.com Ac tua lTe sts . tell the user to call back when they have calmed down. B. Any Time. Which of the following questions should a technician ask this customer? (Select TWO).co m 235 . What is the manufacturer of the mouse? Answer: A.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. B. Check for other equipment plugged into the same power strip/surge protector. Press CTRL-ALT-DEL and check Task Manager for programs running in the background." .

com Ac tua lTe QUESTION NO: 778 sts Answer: D . Which of the following should be done FIRST prior to the installation? A.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Any Time. Which of the following MOST likely uses a parallel port? A. Create a restore point. Connecting to a parallel tape backup device D. The amount of RAM installed.actualtests. Hard drive location in the computer. Perform backup of all data. "Pass Any Exam. Which of the following should a technician check to resolve the issues? A. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Failed fan in the power supply.www. D. CPUheatsink seated properly. B. Remove unneeded external components. The hard drive location in the computer.co m 236 . D. D. C. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. Which of the following should be checked? A. C. C." . Upgrade all drivers. Printing to an older printer C. The manufacturer of the RAM installed in the computer. B. Update the anti-virus software. Connecting a loop-back plug B. B. The manufacturer of the computer and hard drive.

Any Time. Escalate the problem to the next tier support. Always on C. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible.com Ac QUESTION NO: 782 tua lTe sts . Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. actions and outcomes. D. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.co m 237 . Standby B.actualtests. Standby D. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam.www. Document findings. Cycle the power to ensure that thent driver works. Establish a theory of probable causes of the incompatible driver." . Always on C. Wake on LAN B. Which of the following is the LAST step that should be performed? A. Hibernate D. B.

co m 238 . Which of the following should the technician do? A. Zero B.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home.www. Check that the tube and capacitors are intact. Continue answering the questions. C. Ask to be excused to use the phone to take a small break outside to get some air. Explain that what is being done is extremely complicated and requires concentration. Answer: D QUESTION NO: 784 A CRT has stopped working. Dispose through proper channels or send it to be repaired. Which of the following should be done to ensure safety? A. C. B. "Pass Any Exam. the customer is asking questions wanting to know every step being performed and why. Throw it in the trash. relax and try to be as calm as possible while working. Eight D. two printers. Which of the following is the BEST solution? A. Put on an ESD strap and inspect the internal components. Any Time. D. and a mini refrigerator are plugged into one power strip in a single outlet.actualtests. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. two monitors.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . It is getting to the point that is becoming a distraction. Move some of the devices to other outlets and replace the power strips with surge protectors. CRTs are being replaced by LCDs. Twelve Answer: A QUESTION NO: 786 Two workstations." . D. Six C. Answer: D QUESTION NO: 785 A. Send them off on a small task to get a moment to concentrate and finish the job. B. B.

Replace the CMOS batteries to all affected equipment. Install a UPS in the office. C. D. There are UPSs connected to the equipment but they only last about thirty minutes. C. Replace the power strips with surge protectors with longer cords.CompTIA 220-701: Practice Exam C. Have an employee work nights to perform the shut down. Install power strips in the office. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Replace the power strips with UPSs and eliminate the extension cords. Restore all files from a storage device. Prepare system for automated system recovery (ASR).co m . Have employees shut down their computers before they leave and perform the calculation during their down time. Roll back to a previous restore point. Install a generator in the office. Setup a hot site for the office so all data will be backed up. Any Time. B." . Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. B. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. tua lTe Computers are left on overnight to complete certain calculations and tasks. closes programs. D. D. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . D.actualtests. C.www. Install software that saves work. "Pass Any Exam. B. Which of the following actions should the technician perform FIRST? A. Load a full backup onto the workstation. and properly shuts down the computer.com 239 Ac A.

C. Install an access point. Each time the customer closes the laptop the computer goes into standby. Use alt + tab to toggle between screens. Which of the following should the customer perform? . Use the function + f8 key to toggle between screens. Any Time. Set the SSID code on the laptop. Answer: C "Pass Any Exam. D.com Ac tua lTe A. The client would like to access the network from outside the home and on the top floor. B. C.actualtests. Press the function key and then configure the projector settings. Change the power settings on the projector. Change the power settings in power management. B. Change the computer from a laptop to a desktop. Use the function + f10 key to toggle between screens. B. Enable DHCP on the laptop.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. D." . Reboot the laptop to toggle image between screens. Install a wireless modem. D. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. C. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor.www. Which of the following would the technician recommend for the client? A.co m 240 . Which of the following should the technician do to solve this issue? A.

C.www. Any Time. Dissipates heat from the chips D. Answer: C. D. The LCD inverter board is going bad.co m 241 . B.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Install a liquid cooling system. Prevents the monitor from overheating lTe sts . The screen is set to automatically dim to optimize battery power when power is disconnected. D." . CPU slot D. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Heatsink B. Install more memory in the system. The LCD backlight is failing. This might be an indication that the battery is failing and can no longer hold a charge. Cools the power supply C. Which of the following is the BEST recommendation to make? A. Answer: B QUESTION NO: 796 "Pass Any Exam.com Ac tua Explanation: A. AGP slot C. Use hyper-threading. Install multiple fans. C.actualtests. B. Prevents motherboards temperature from getting to low B.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server.

Biometrics D. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. B. Which of the following authentication technologies can be used? A. When the user connects the AC power. D. C. The screen is set to automatically dim to optimize battery power when power is disconnected.168. Any Time.1 C. Which of the following should a technician tell the user? A.www. B. To provide thermal transfer from the CPU to theheatsink. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. The LCD inverter board is going bad.com Ac tua lTe sts .1. Ergonomics B.16 12. the LCD screen gets dimmer." . The LCD backlight is failing. C. 169. 192. the LCD returns to normal brightness. To prevent memory vibration caused by theheatsink fan. D. To provide insulation around the processor.actualtests. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.co m 242 . To protect the CPU from direct contact with theheatsink. Smart key C.0.10 "Pass Any Exam. 172. This might be an indication that the battery is failing and can no longer hold a charge.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop.16 B.254.

16.25.29.253.25.254. 201.25.253.128 Answer: D Which of the following IP addresses is a class B address? A.actualtests. 92. 192.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.1.9 D. 201." .9 D.1 B. 92. 129.168.1 B.168.168.1.18.16.168.1.1.CompTIA 220-701: Practice Exam D.www. Any Time. 192. 129.co QUESTION NO: 801 m 243 .16.29. 192.128 B. 192. 169.254.1 C. 92.254.10.10 C.com Ac tua lTe sts .10 C.18.128 D. 129.254.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.18.

254.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.10.10 C. 192.10 B. 192.1 C.16.255 lTe Which of the following IP addresses is a loopback address? sts .actualtests. 172.254.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.CompTIA 220-701: Practice Exam A.0.1.1 D.25.168.0.253.254.0.co m 244 . 127.255. 201.10 B.168. 255. 9ca5rl D. 192. comptia1 Answer: A "Pass Any Exam.255.168.16.18.com Ac tua A. 192. s1A@r4A&! B." .128 B.9 D.10 D. June171988 C.0.10.1 C. 169.10. 169. 92. Any Time. 129.168.29.www.10.

Blu-Ray B. Recreate the problem. DVD D. Keyfob D. Flash C. D.com Ac tua lTe sts . SSID C. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. Document the problem. Keylogger C. Resolve the problem. C. BIOS password B.co m 245 . Any Time. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Take the computer apart piece by piece until the problem is identified." . CD "Pass Any Exam. WPA D.actualtests. WEP B. by default? A. B.www.

PCIe B.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.actualtests. Any Time. Flash B. Capture D. Parallel ." . HDD D. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. IEEE 1394 D. Modem C. Graphics C.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. NIC B. DVD C.www.

www. Touch screen D. KVM B." . WindowsVista Basic B. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.CompTIA 220-701: Practice Exam A.co m 247 . Any Time.actualtests. Infrared D. Windows Media Center C. WindowsVista Ultimate C. 802. Windows 2000 D.11a B. WindowsVista Premium B. Windows XP Answer: D "Pass Any Exam. Keyboard C. Windows 2000 D.com Ac tua lTe sts QUESTION NO: 816 . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Bluetooth C.

www. Ability to share the file and folders Answer: B. Files can be larger than 256MB B. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Legacy support for older systems . To allow RAID support C. Network Neighborhood> Ethernet controller B. A. My Computer> System> Performance> Settings> Virtual Memory B." . To support dynamic disks B.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Support for file encryption D. Add and Remove Programs "Pass Any Exam. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.actualtests.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. File encryption options C. User access and permissions options E. Macintosh PC read/write access D.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A.

co m 249 ." .CompTIA 220-701: Practice Exam C. WEP128 C. WEP64 B. Any Time. WPA2 D. which of the following commands would the technician use? A. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Contain on a sticky note on the back of the monitor B. WPA Answer: C "Pass Any Exam. Never write down the passwords C. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.com Ac tua lTe sts QUESTION NO: 823 . sfc B. ipconfig D. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.www.actualtests. Control Panel> Power Options D. sigverif C. In a Windows Vista workstation. Hide a password document in the workstation D.

Refuse the callers request and inform the police. Any Time. Give the caller the information and inform an IT manager. the print spooler requires other services to be running first. These types of services are known as: A. registry level services. Answer: C QUESTION NO: 827 A print job fails to leave the queue. primary services. B. Refuse the callers request and inform an IT manager. perfmon. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. driver level services.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. dependency services. C.com 250 Ac tua lTe sts . Windows Spool Service C.actualtests.www. D. Which of the following services may need to be restarted? A. Which of the following should the employee do? A. Give the caller the username and password. They ask the employee for their username and password.co m . C. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. D. They state they need to upgrade the antivirus protection on the workstation. B. Printer Driver B.msc "Pass Any Exam." . Print Spooler D.

A dual-core 32-bit processor and a 64-bit operating system D. print D. such as i. how might a technician determine if the unit has WiFi capability? A.link and Lynx. Without knowing the specifics of that model. eSATA C." . A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop.actualtests. A 32-bit operating system and a 64-bit processor C.com 251 Ac tua lTe sts . 802. Check for an externalWiFi on/off toggle switch. Other companies use other names.CompTIA 220-701: Practice Exam B. D. A 64-bit processor and a Vista Home Basic operating system B. C.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. Serial B. services. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. printmanagement.www. to describe their 1394 "Pass Any Exam. Check for an external antenna. B. Check forWiFi radio on/off switch on the function keys.msc C. Check the Device Manager for a wireless network device. IEEE 1394 D. Any Time.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire.co m .

co m . "I am not sure if your data will be lost I will confirm with my manager. Take the call. I am not replacing the hard drive. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. This is because it is not only high speed but also supports isochronous data. Well." C. Your data should be fine. Any Time. Which of the following is the BEST response? A. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned." B.actualtests.www." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. the phone rings. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. "Here is all my documentation for the repairs.com 252 Ac A. which is the main circuit board for the PC. I replaced the motherboard. C. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. D. please read it and then get back to me with any questions. I will let you know what happens after the repair." . I cannot guarantee that your data will not be lost. D. C. In the middle of doing the repair. Have the phone onvibrate before starting the repair." B. "I replaced some of the computer parts and now it is functional. Which of the following is the BEST action? A. Apologize and excuse oneself for a moment to take the call quickly outside the room. "Pass Any Exam.CompTIA 220-701: Practice Exam products. B. such as video devices. which means delivering data at a guaranteed rate. This type of repair will not affect it. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. Which of the following is the BEST response? sts .

Biometric fingerprint scanner "Pass Any Exam. Refuse to do the repair until the client learns how to type with long fingernails. but let the client know that the client will be charged extra for the same repair nexttime. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. making C: the OS and D: the data. while protecting the data from the operating system related issues? lTe sts .actualtests." . Encrypt the sensitive data so that it cannot be read without a key. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Which of the following is the BEST response to the clients next repair order? A.com 253 Ac A.www.CompTIA 220-701: Practice Exam D. Hide the sensitive data from casual view using folder Properties . Do the repair with a good attitude. Any Time. Keylogger C.Attributes. C. Partition the drive into two physical drives making C: the OS and D: the data. D. B. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. C. B.co m . Front panel media lock B. D. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Immediately leave and go to another room to take the call and deal with the repair later. Do the repair. Partition the drive into two logical drives. Show the client how to put the keys back on.

Replace all cooling fans with new ones. D. Power strip C. B. Leave it up to the client to take their own precautions. D. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Check for and remove outdated components. C. Which of the following is the BEST action to take? A. Tell the client they need to install a surge protector soon.co m 254 . Install an uninterruptible power supply (UPS)." . Any Time.www. Cover the extra power plugs not being used with electrical tape. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file.com Ac tua lTe sts . C. Answer: A "Pass Any Exam. UPS B. B. Larger power supply D. Remove excessive dust and loose items.actualtests. Unplug the computer after testing and recommend to the client that they need to install a surge protector.CompTIA 220-701: Practice Exam D. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.

co m 255 . Document the actions. D. Class C D. which of the following actions should be taken NEXT? A.255. Identify the problem. B. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. B.255. Increase the systems RAM. Defragment the hard drive.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. C. D. Which of the following is the FIRST action to take? A. They have had the system for two years and use it primarily to download photos. The system specifications are still very good. Class A B.www.com Ac QUESTION NO: 843 tua lTe sts .255. Answer: B Which of the following network classes exists if the default subnet mask is 255. Class B C. Any Time.actualtests." . music and browse the Internet. Suggest purchasing a newer processor. C.0. Establish a plan.0? A.0? "Pass Any Exam. Formulate a theory. Run CHKDSK on the hard drive.

actualtests.0. Class A B. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Class A B. Class D "Pass Any Exam.22.0. Class C D.0? A.0? A.0. Any Time.1? lTe sts .30.com Ac A. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class A B.0. Class B C.255.co m 256 . Class B C. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class C D. Class B C.168." . Class A B.CompTIA 220-701: Practice Exam A. Class B C. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class C D.www. Class C D.1.

1.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.actualtests.com Ac tua lTe sts A. stationary IP address.1? A. Router C. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Task Manager "Pass Any Exam. Class A B. Class B C." . static IP address. Class C D. Hub D. dynamic IP address. C. Switch B.www. reserved IP address. D.172. B. Bridge .co Which of the following devices can automatically assign host IP addresses? m 257 . Any Time.

D. Double click theprinters icon.com Ac tua lTe sts QUESTION NO: 853 . Virtual Memory D. The components driver is not found. Answer: A "Pass Any Exam. right click on the print job and select pause. C. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. The component is disabled.CompTIA 220-701: Practice Exam B. D. right click on the print job and select cancel. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. right click on the print job and select restart.actualtests. Double click theprinters icon. right click on the print job and select cancel. D.www. Double click theprinters icon. right click on the print job and select resume. right click on the print job and select properties. The component is not installed. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. right click on the print job and select restart. Any Time. C. B. B. C. right click on the print job and select delete. Double click theprinters icon.co m 258 . Double click theprinters icon. Double click theprinters icon." . Double click theprinters icon. B. Device Manager C. Double click theprinters icon. The components driver is outdated.

General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A.co m . 10 "Pass Any Exam. D. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A.com 259 Ac tua lTe sts . right click on the print job and select restart. Double click theprinters icon. Advanced B. Answer: C QUESTION NO: 857 In Printer Properties." . Double click theprinters icon. C.actualtests. Double click theprinters icon. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. D. B. Security D. The print drivers have not been installed on theusers remote computer. C. 5 B. B. Simple file sharing has not been enabled on the host computer. Print sharing has not been enabled on the host computer. Double click theprinters icon. Which of the following is the MOST likely cause? A. Ports C. right click on the print job and select properties. The shared printer is not compatible with the host computers operating system.www. right click on the print job and select cancel. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. right click on the print job and select resume.

co m Answer: C 260 . Which of the following responses would be BEST to use? .com Ac tua A. C. B.actualtests. D. D. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. A kiosk in a department store that looks up information in their online catalog. A remote salesman must transfer contract data to the corporate office. Inform the customer of the expense that is being incurred. Any Time. Use technical acronyms to show your technical expertise. Answer: D "Pass Any Exam. Be sensitive to the customer's culture. A remote user updating the antivirus software on their notebook computer. The technician has verified that the unit is working properly and is now updating the customer on the event. lTe sts A technician has replaced a failed DIMM.www. Please inform me if you think you want me to come back and check it again tomorrow. D. B. Only ask the customercloseD. 15 D.ended questions.CompTIA 220-701: Practice Exam C. C. Please inform me if the PC will be processing more work than for which it was designed. B. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Please try to be more conscious of static when using this PC." . Please inform me if you continue to have any problems with this PC. A user checking their personal email at an office. C.

B. Call the service manager and inform them of the current situation. Call the service manager and inform them of the current situation. Remove the cover of the workstation case and use an ESD strap before the upgrade. D. Upgrade the hard drive and reboot the system.co m . Document the solution. Document the entire event. C. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Follow the manager's instructions. D. D. Which of the following would be the BEST choice to address this situation? A. B. share this with the customer and take any preventative measures. Call the service manager and inform them that the new service call cannot be made in time." . Document the core actions and inform the customer the repair has been completed.actualtests. which of the following is the FIRST course of action to take? A. with a response time to another site of two hours. Inform the customer of the steps taken during the repair and continue to the next service call. Unplug the workstation and begin the upgrade. share this with the customer and take steps to minimize the reoccurrence.com 261 Ac tua lTe sts . Call the new service customer and re-schedule the call for another time.www. C. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Any Time. Answer: A QUESTION NO: 865 "Pass Any Exam. Call the customer and reschedule for another time. Before starting any work on the system. A new service call is received. Complete a full backup of the workstation before making any upgrades.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. B. C. Which of the following is the NEXT step to take? A.

NTFS.com Ac tua lTe A.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. FAT32. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. CMOS B. Answer: C Explanation: To implement file encryption on your Windows 2000 computer.INI file C.actualtests. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. D. Partitioning and formatting of the hard drive D. C. HPFS. TPM D. you can use only NTFS file system because only NTFS support encryption. NTFS-E is an invalid file system name. Installation of updated device drivers sts . Any Time. Proper configuration of the BOOT.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 .www. VRAM C. Installation of the NTLDR B. B." . CDFS.

actualtests. RFI B. The customer has installed a new cordless telephone recently that uses the 2. and does not wish to lose any files in the process. Double-sided B. Which of the following is the MOST likely cause of the customers issues? A. USB 2. A.11g wireless signal.0 D.co m . ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. 802. RDRAM D. Dual-channel C.www. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.com 263 Ac tua lTe sts . Windows Vista Home Premium B. Any Time. WindowsVista Ultimate "Pass Any Exam.CompTIA 220-701: Practice Exam A. ESD D.4GHz spectrum." .11n B. IEEE 1394a C. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista Home Basic C. Windows Vista 64-bit edition D. Electrical surges C.

Amperage Answer: C Explanation: "Pass Any Exam.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. If the print spooler service needs to be configured for multi-page printing. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A." . Which of the following should the technician check FIRST? . If the printer needs a firmware upgrade to print multiple documents at once. The user sent ten different documents over a span of an hour. Wattage D. Frequency B. B. Trojans C. If the printer needs the queue cleared.CompTIA 220-701: Practice Exam E. Hertz C. Any Time. A. C. WindowsVista Business Answer: D. Freeware D.actualtests.com 264 Ac tua A. DLLs E.co m Answer: A.www. lTe sts A user reports that none of their documents are printing. Spyware B. D.B . If the printer needs a memory upgrade to print multiple documents at once.

co m . Lithium Ion D.actualtests. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. B. While replacing the power supply in your PC. Use an alternate route and get to the appointment ten minutes after the scheduled time. C. Amperage and resistance are not selling points for power supplies.CompTIA 220-701: Practice Exam Power supplies are rated in watts. D. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. you must be careful about the wattage it provides. QUESTION NO: 875 How many devices are supported on a single USB port? A. Nickel Metal-Hydride B.www. The technician had planned to arrive five minutes early. 127 D.com 265 Ac tua lTe sts . 32 B. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer." . Any Time. and explain the delay. reschedule for another time. call the customer and cancel the appointment. Alkaline C. Call another technician and have the other technician reschedule the appointment for another date. Which of the following is the BEST course of action? A. Pull over. "Pass Any Exam. Pull over. It is standard among power supplies and has nothing to do with the devices connected to the power supply. 64 C. call the customer from a mobile phone. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present.

Speak slowly. D.co m Answer: A . Advise the user to not do anything else. Repeat the steps multiple times so that the user can understand the computer terms. QUESTION NO: 879 A. Which of the following is the BEST method of working with this user? A. The customer would like another computer so they can make their presentation that is due in an hour. the customer demands the computer be replaced immediately. B." . As the technician begins to evaluate the situation. Listen and ask questions using non-technical terms. the hard drive has failed and the data cannot be retrieved within the hour.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. and an error message of a corrupted file. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Which of the following is the BEST course of action? "Pass Any Exam. D.actualtests. C. Remain calm and positive.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Shut down the computer. Work quickly. B. direct the user to do a hard shut down with the computer and talk them step by step through the boot process.www. The company has provided remote control software. using the various OS options available. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Which of the following is the BEST course of action? sts . Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. to boot the computer and retrieve the users data to a shared network drive. After listening to the user. until the technician can arrive and work on the computer themselves. explain with authority. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. C. Any Time.

explaining to the user the unit will be restored as quickly as possible. The technician receives a call and the caller ID shows the call is from the technicians childs school. Any Time.www. until they have completely calmed down. D. conducting an initial evaluation of the problem with the customer.actualtests. Remain positive with the user.CompTIA 220-701: Practice Exam A. Listen calmly to the user. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. and then tell the user to try the install once again. The customer states they have important documents and photos on the drive which cannot be replaced.co m 267 . Which of the following is the BEST course of action? A. C. B. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Immediately replace the hard drive with a new. D. such as a data recovery service. in case the customer decides to sue for loss of data. explaining you will remote into the computer and assist in installing the printer. they determine that the hard drive has failed. Inform the customer about the need to take the call from the school. Document on the service record the steps the technician took to evaluate the drive. Which of the following options is the BEST course of action? A. D. and then explain why they cannot get the printer installed themselves. use MMC to grant administrative rights to the user. Explain to the customer in non-technical terms. as the school can be contacted later in day. B. C. larger model. Immediately stop working and leave the room to answer the call. what has happened to the drive and explain the options available. C." . Request the customer to leave the room while the call is answered. but the data is gone. Answer: D "Pass Any Exam.com Ac tua lTe sts . Ignore the call. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. While the user is talking. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. B.

Boot to BIOS/setup and confirm the hardware settings are correct. Question the customer on any changes made to the computer before installing the video card. Establish the probable cause of the card failure for the customer. D. Test the computer to determine the probable cause of failure. B. . C. Which of the following would be the NEXT evaluation step? tua lTe sts A. Replace the PS2 keyboard with a USB keyboard and try again. Which of the following is the NEXT step to take? A.actualtests. Document the evaluation and actions taken.co m The technician has completed the repair action on the computer. Install an on hand video card and show the customer it is repaired. D. the video card is failing." . They have checked the printer and found coworkers have been printing documents. C. D. C. Check the work area and keyboard for foreign substances. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Check the power connections to the equipment and see if there is a surge protector in use.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed.www. Which of the following is the NEXT step to take? "Pass Any Exam. Discuss options acceptable to the customer to address the issue. Any Time. Which of the following is the NEXT course of action? . B. Re-evaluate the repair theory to ensure the issue will not occur again. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Question the user to insure they do not attempt to make changes and break the computer again. B.

The technician has to use Device Manager to update the drivers and then attach the scanner. plug in the scanner.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. Check that the network printer is connected to the USB port on theusers computer. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. and then install the drivers. The technician needs to install the scanner using the instructions provided. C. C. Which of the following describes the NEXT step to take? lTe sts . B.co m 269 . D. D.actualtests. Which of the following actions will BEST resolve the issue? A. Ask the customer if they have installed a local printer at home. The technician has to turn on plug and play before the scanner will work. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer.www. After installing the card. Install the card using the customers log in. After installing the card with the administrative account." . have the customer test the card using their log in. C. The technician has to boot. Answer: B QUESTION NO: 888 A. D.CompTIA 220-701: Practice Exam A. After inserting the PCMCIA card. B. Ask the customer to open the printer properties and check the page size and paper orientation. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. as this may have deleted the network printer. ensure the phone and modem properties are set for the local area code. B. Any Time. check Network Places to ensure proper card functionality. and then configure the card using the administrative account.

B. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. "Pass Any Exam. D. Docking stations will only work if an external power supply is connected. Any Time. A. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . If the external keyboard number lock is toggled on. TELNET C. the Infraredport will no longer function.co m . Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. Bluetooth devices will need to add the security code. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO).com 270 Ac A. D." .www. B. C. HTTP B. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. NETBEUI can only be used on pre-Windows NT networks. C.CompTIA 220-701: Practice Exam A. B. If wireless security is enabled on the network. C. DNS D. NETBEUI is designed to be used on small size LANs. NETBEUI is unavailable on non-Windows operating systems. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. the embedded keyboard will not function correctly. When the Bluetooth function is enabled.actualtests. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS.

" . run a print engine test. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. tua lTe sts A customer reports that a computer can no longer print. D. and then attempt to print from the computer. turn the printer off and on. Verify which printer the customer prints to. and send a print job. E.www. D:\i386\tools /cmdcons C. NETBEUI can only be used with DHCP.co m Answer: D 271 . Any Time. D:\i386\utilities\console D. "Pass Any Exam. C. B. ensure the device is still online. B.CompTIA 220-701: Practice Exam D. Ask the customer which printer the customer prints to. The customer works at a company where the users all print to networked printers. Redirect the customer to another printer if available. Answer: A. NETBEUI is not a routable protocol.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. They are susceptible to failure typically caused by strong vibration or rough handling. turn the printer off and on. D:\i386\tools\console B. and begin running diagnostics on the printer. They have no moving parts and can tolerate vibration. They have a larger platter than other magnetic devices.actualtests. and verify the correct tray is being selected before printing. They require more power than other drive types.com Ac A. Reinstall the printer drivers. is setup as the default printer. D. run a self-test. Which of the following is the BEST approach the technician should take? . C.

DVD drives can readBlu-Ray media. C. B. Flash drive D. and require more power. but not CD media. and require less power. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. more reliable. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. more reliable. DVD media. Solid state drives are faster. D. more reliable. IDE drive C. magnetic drives. SATA drive sts . DVD media. Blu-Ray drives can read Blu-Ray media. DVD drives can readBlu-Ray media. and require less power. DVD media. which of the following holds true? A. C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. but not CD media. DVD media. USB hard drive B. D.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Blu-Ray drives can read Blu-Ray media.www. more reliable.actualtests.com Ac tua lTe A. and require more power. and CD media. Solid state drives are slower. Solid state drives are faster. and CD media. Solid state drives are slower. B. Any Time." .

80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. and a switch transmits data directly to the device. 20 B. D. A switch interconnects one or more networks. Liquid cooling systems are less efficient than the traditionalheatsink technology. Which of the following ports needs to be blocked to prevent Internet access? A.www." . HTTPS D. Any Time. by default? A. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol.CompTIA 220-701: Practice Exam A. "Pass Any Exam. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. 21 C.com 273 Ac tua lTe QUESTION NO: 901 sts .actualtests. A switch interconnects devices on the same network to be able to communicate. B. where a router interconnects devices on a network. FTP B. FTPS C. where a router interconnects one or more networks. Liquid cooling systems are less effective at cooling the processor. C. B. Liquid cooling systems are more effective at cooling the processor. A router broadcasts all data packets that are sent on the network. 23 D. C.co m .

co m 274 .CompTIA 220-701: Practice Exam D. and a router transmits data directly to the device. Update the device drivers." . D. Standby C. B. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. FAT32 C. Wake on LAN (WOL) B. CDFS D. Format the hard drive. Hibernate Answer: D "Pass Any Exam. NTFS B. A switch broadcasts all data packets that are sent on the network. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Backup the hard drive.www.com Ac tua lTe sts . Any Time. which of the following is the BEST task to perform? A. Partition the hard drive. which of the following file system formats would be the BEST choice for security purposes? A.actualtests. Suspend D. C.

WEP2 C. Security key used C. SAFER+ is used to encrypt Bluetooth communications.www. WPA2 Answer: D Explanation: WPA2 is the more secure 802. but WPA2 was the most secure standard. Encryption type D. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WEP was the original encryption standard developed for WiFi networks.com 275 Ac tua lTe sts .11i network standard that ensures the most secure wireless encryption. Any Time. System Information C. but that could be easily hacked. Broadcast name B.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A." .co m . Device Manager B. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WEP B. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. WPA D. WPA was an upgrade. Disk Management D.actualtests.

Drive lock D. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Any Time. C.CompTIA 220-701: Practice Exam A. Malicious code that can propagate itself to different host files.com Ac A." .actualtests. D. Which of the following has MOST likely been performed? A. QUESTION NO: 910 Which of the following BEST describes a virus? A. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Ctrl + Alt + L D. B. Windows Key + D C. A program that appears to be harmless but has a malicious agenda. Port 25 is no longer being used.co m 276 . Fingerprint scanner C. A malicious program that spreads itself in a system without the need of a host. IR scanner B. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. B. Ctrl + Alt + Esc B. A program that is used to track user information for commercial reasons. "Pass Any Exam.www. Port 25 has been opened.

" . Port 25 is running at full duplex. Solid state Answer: D "Pass Any Exam. m Answer: B .com 277 Ac tua lTe sts . Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. BIOS security D. SATA B. PATA D. D. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A.CompTIA 220-701: Practice Exam C. Data has been restored. Data has been backed up. B. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. IDE C. The hard drive is set to pre-format conditions. Which of following drive types did the technician install? A.actualtests. C. The hard drive has been reformatted. D. Any Time.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Username and password B.www. Port 25 is setup for port forwarding. Biometrics C.

com Ac tua lTe sts . Laser barcode reader C. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Solid state B.7GB of data. Optical C. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A." .actualtests.co m 278 . Floppy disk C. Any Time. Single-layer DVD D. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. CCD barcode reader B. IR keyboard D.7GB? A.www. Dual-layer DVD B.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. FDD D.

co m 279 . Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A.actualtests. Auto Alignment B.com Ac A. Control Panel C. VGA D." . Resolution C. HDMI B. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Task Bar D. My Computer D. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . S-Video C.CompTIA 220-701: Practice Exam A. Degauss D. Start Menu C. Any Time. Event Viewer "Pass Any Exam. My Network Places B. Task Manager B.www.

Which of the following is an example of this feature? tua lTe sts A. Cable D. Satellite C. Password C.com Ac Biometric authentication is a security feature preventing access to a device." . DSL D. Dial-up B. Verbal recognition D. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Dial-up C.actualtests. Fingerprint scan B. "Pass Any Exam. Any Time.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Satellite .co Which of the following network connections uses an analog signal? m 280 . Wireless B.

15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. Notebooks C. 5 meters (16 feet) B.com Ac tua lTe sts . Cell phones B. PDAs "Pass Any Exam.www. 10 meters (33 feet) D. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. USB 2. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 7 meters (23 feet) C. 480Mbps C.0 interface? A.1 C." .0 B. USB 1. 800Mbps D. IEEE 1394a D. Any Time. 400Mbps B.co m 281 .actualtests. Desktop PCs D.

150Mbps B. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 15 C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. Right click on My Computer > Properties > Computer Name Tab B.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 400Mbps D. 300Mbps C. Control Panel > System Applet > Properties > Advanced Tab D.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Any Time.actualtests. 63 D." . 800Mbps .www. 7 B. Right click on My Computer > Properties > Network Identification Tab C.

co m . Windows 2000 Professional D.com 283 Ac A. which of the following is the proper way to delete a print job in queue? A.actualtests.RW drive Answer: B QUESTION NO: 934 In Windows XP.www. Laptop LCD screen B. Intel Pentium M B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. USB mouse D. Intel Core 2 Duo "Pass Any Exam. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows Server 2003 C. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . CRT monitor C. Optical DVD. WindowsVista Business B. Any Time." . Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.CompTIA 220-701: Practice Exam A. Intel Itanium C. Intel Pentium 4 Extreme Edition D.

Which of the following is the MOST likely cause of this situation? A. Any Time. Newer ATX power supplies are 20/24 pin compatible. numbers appear on the screen.co m 284 . Older ATX power supplies have a separate P4 connector. The NumLock option is enabled.actualtests.com Ac QUESTION NO: 939 tua lTe sts . Which of the following is the BEST reason why this fix worked? A. C. D. Answer: B "Pass Any Exam. the cable is plugged in and the PC is up and running. After clearing it with the manufacturer. The FilterKeys option is enabled. The StickyKeys option is enabled. B.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard." . Which of the following is the correct cable to use? A. 4-pin male to male D. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. C. 6-pin male to 4-pin female B. Newer ATX power supplies do not use pins 21 through 24. Answer: B While replacing an ATX power supply in an older model desktop PC. D. the technician observes the motherboards main power connector has less pins than the new power supply cable. Older ATX power supplies are no longer available. 9-pin male to male C. The ToggleKeys option is enabled. B.

Between the CPU and RAM B.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Any Time. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A.co m 285 .com Ac tua lTe sts . Print queue C. Fiber B. SDRAM B. Print test page B. Printer settings D. DSL D. On thesouthbridge chip C. Cable C. DDR2 C. SODIMM D. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A.www.actualtests. On the front side bus D. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A." . RDRAM "Pass Any Exam.

by default.11n C.actualtests.11g D. 801.11a B. has the GREATEST throughput and amount of coverage? tua lTe sts A. UTP .11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam." . Plenum B. Any Time. ST C.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . 802. STP D.www. BNC B. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. RJ-45 D. 802.com Ac Which of the following wireless types.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. 802. Non-plenum C.

B. Maximum resistance C.CompTIA 220-701: Practice Exam A. Denial of Service (DoS) attack D. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board." . The technician explains this is against company policy. Re-install the OS. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Which of the following is the NEXT step in the troubleshooting process? A. Update the keyboard drivers. Any Time. Press ctrl + alt + delete on the keyboard. Compliance in the workplace "Pass Any Exam. Social engineering B. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Which of the following threats has been attempted? sts . Attach an external keyboard. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Maximum input voltage B. Dealing appropriately with confidential materials B.actualtests. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.co m .www. Trojan attack C. Maximum output wattage D. C.com 287 Ac A. D.

150 meters (492 feet) "Pass Any Exam. Event Viewer B. token ring. Configuration Utility D.CompTIA 220-701: Practice Exam C. 100 meters (328 feet) C. Despite the stricter performance specifications.www. analysis and reporting technology (S. Cultural Sensitivity D. 30 meters (100 feet) D." .T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. and ATM. Professionalism in the workplace D.com 288 Ac tua A. Which of the following should be used? sts QUESTION NO: 952 . Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.M. It is company policy that all documents be labeled even if they are not sensitive.A. Exceptions C. 328 meters (1076 feet) B. Self monitoring. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.actualtests. Any Time.co m . Unclassified B. Task scheduler C. Which of the following security elements governs data sensitivity? A.R. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. A.

Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. NiCd B. This chemistry has a high energy density and is lightweight.www. NiMH C. Contrast ratio C. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A.co m Explanation: The single. fixed resolution of an LCD is called the native resolution. Besides they only receive charge if the voltage is low.actualtests. Pixelation D. Native resolution B. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. .com 289 Ac tua lTe sts . Any Time." . Alkaline D. A. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.

.co m Answer: B 290 . Any Time. The BIOS must support ACPI B.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. YOU must be running Windows 95 or later C. and the operating system. ACPI must be supported by the computer motherboard. QUESTION NO: 959 "Pass Any Exam." .CompTIA 220-701: Practice Exam A.actualtests. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. The motherboard must support ACPI D. In addition. The processor must support ACPI. the motherboard and processor must support the standard. You always need to compromise in configuration when you purchase a laptop in your decided budget. Answer: B Explanation: You need Windows 98 or later to use ACPI. Increased performance C. True B. basic input/output system (BIOS).www. Portability B. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Desktop replacement D.

RFI B. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. EMI Answer: A "Pass Any Exam. 184-pin DIMM D. The SDR SDRAM uses DIMMs with 168 pins. such as wireless communications. 200 MHz and 266 MHz with operational voltage 2.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A.co m 291 . Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. Touchpad B. 168-pin DIMM B.5v.actualtests." . CRT D. Mouse C. ESD C.com Ac tua lTe sts . due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. Point stick D. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. Any Time. The SIMM is the predecessor to the DIMM. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development.www. 72-pin SIMM C.

DOS B. The video card manufacturer's website C. Another computer with the same video card B.co m What does Safe Mode allow you to do? . Windows loads only basic files and drivers so that you can find out the configuration errors easily.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. . Run Windows without processing AUTO EXEC.BAT and CON FIG. D.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode.actualtests. C. The manual that came with the card D. Start Windows using only basic files and drivers.SYS B.www. The server log Answer: B.com 292 Ac tua lTe sts A. Any Time. Skip loading the Registry.) A." . QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Worm C. Where could you check for troubleshooting information? (Choose all that apply. thus forming an image on the drum? "Pass Any Exam. Logic bomb D. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Boot the system without scanning drives.

Worn pickup rollers C. Developing D. Brokenfuser Answer: B QUESTION NO: 967 A. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. B. Transferring C. What can we benefit from a password generator? lTe sts . RDISK. Defective toner cartridge B. C. thus forming an image on the drum.com Ac tua A password generator can be part of a password manager. Generators eliminate a user's tendency to create passwords that can be a security liability. Any Time.co m 293 . it can be easier to use a password generator based on that set of rules than to manually create passwords. Writing B. D. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Generators extend the requirement to periodically change passwords.CompTIA 220-701: Practice Exam A.www. Dirty drum D.actualtests. Generators create new passwords every time a user signs in to prevent social engineering.EXE "Pass Any Exam. Generators eliminate the requirement to establish log-in attempt limitations. Automated System Recovery (ASR) B. When a password policy enforces complex rules." .

AC in. which one accurately represents the input and output. AC out Answer: C Explanation: The AC in. DC in.CompTIA 220-701: Practice Exam C. of power supplies and AC adapters? A. A. respectively. AC out B. DVD media. ISO C. you need to use Automated System Recovery (ASR). They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC out C." . DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters.com 294 Ac tua lTe sts . CSMA/CA D. DC out D. Enhanced Startup Disk (ESD) D. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media.www. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. Any Time. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. and CD media. False Answer: A QUESTION NO: 970 Of the following voltage pairings. DC in. OSI B.actualtests. CSMA/CD "Pass Any Exam.co m . AC in. True B.

) lTe sts . 802. 802.11a B." .11b and 802. Complete B. There is no such option as Complete backup. Any Time.actualtests. Incremental D.11d D.co m .11b C.11a operates in the 5GHz range and 802. it only backs up files the files that have changed since the last backup.com 295 Ac A. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.4GHz radio frequency range and are directly compatible with each other are 802.11g. 802. Copy backs up all files but does not clear the archive bit.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. you need to select the normal backup type. QUESTION NO: 973 Answer: B. 802.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.11g tua Which of the following wireless IEEE standards operate on the 2. Normal C.11d is not a commonly implemented standard. Although Incremental backup clears the archive bit. 802.

.EXE D.www. 1.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.co m 296 .88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.EXE C. Perimeter security B.44MB D.44MB. Security zones D. QUESTION NO: 977 "Pass Any Exam.actualtests. WINNT. 2. It is the first layer of access control that is intended to delay or deter entrance into a facility. WINNT32. 720KB C. Any Time. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1.BAT B. SETUP. INSTALL. 360KB B. Mantraps C. The extended-density 3½? floppy diskettes can be formatted to 2.CompTIA 220-701: Practice Exam A.88MB." .

Ring D. Any Time." . System files not found B. which command do you use to remove the Hidden. BUS C. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.BAT issues D.actualtests.co m . A. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. True B. and ReaD. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.Only attributes on the file before you replace the file? A.Boot file issues Answer: C "Pass Any Exam. System.www. Configuration file issues C. UNDELETE B. Star B. ERASE C. and then remove it from laptop. AUTO EXEC. ATT RIB D.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. Swap file issues OE.com 297 Ac tua lTe sts .

False . System "Pass Any Exam.www. True B. False tua QUESTION NO: 983 lTe Answer: A sts A. B.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Any Time. m 298 . Virus attack D. The server indicates that it has exceeded its session limit. Read Only C.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. True B.actualtests. Hidden. Smurf attack C.com Ac A. Archive D. Which type of attack is probably occurring? A." . TCPACKattack B. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A.

Dial-up Answer: C QUESTION NO: 987 USB. They are supported by NTFS files system.CompTIA 220-701: Practice Exam E.co m 299 . eSATA and Express Card/54 are examples of hot pluggable devices A.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . DSL D. Refer to the following Internet connectivity methods.) A. Archive. port 443 and port 80 have been disabled. Telnet B. Satellite C. Any Time. HTTPS Answer: C. QUESTION NO: 985 You are administering a system that has been locked down for security reasons.actualtests.www. You notice that among all of the other ports. Cable B. What services are associated with these ports? (Choose two. Read Only.B.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. HTTP D. and System attributes on the files.D QUESTION NO: 986 A." . True "Pass Any Exam. Compression Answer: A.C. The attributes such as Encryption and Compression are not supported by FAT 32. FTP C.

Any Time.www.com Ac tua lTe sts QUESTION NO: 989 . once setup. Like DVD. CRT B. Like a hard drive. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. POST B.ROM drives. BIOS D. is necessary to be entered before booting into the operating system? A. LCD D. floppy drives have a 5.25-inch form factor and must be installed in the larger drive bays C.actualtests. User Accounts C. floppy disk drives can no longer be purchased new. Because it is antiquated technology.co Answer: D m 300 ." . Hide answers/explanations Atypical backlight technology is A. CCFL C. LED Answer: B QUESTION NO: 990 Which of the following password. B. you must insert the connector correctly or the drive can be damaged.CompTIA 220-701: Practice Exam B. LDAP Answer: C "Pass Any Exam. Although some drives might not clearly key the receptacle for the Berg power connector. the floppy drive requires no external access. D.

a portable computer with a docking station is generally connected to a local wired network. the portable computer will automatically connect to a wireless network.www. Hardware profile C." .CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Roaming profile B. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Live CD B. D. "Pass Any Exam.com Ac tua lTe sts . Floppy D. Any Time. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. which statement concerning CPU and RAM configuration is most true? A. modern operating system on a computer lacking mutable secondary storage? A. For example. Network C.co m 301 . however. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. B. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. C. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Driver signing D. Which of the following feature enables that? A. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. if it is used in a hotel or on an airplane.actualtests.

CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove PC card adapters B. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. VPN C. Remove Backlight D.www. Any Time.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . what is your recommendation so as to avoid the potential damage during transit? A.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. FTP B." . HTTP sts . WAN D. malicious software that monitors Internet surfing habits C.com 302 Ac tua lTe A. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. During your working hours.actualtests. malicious software that changes the user's home page D. Remove DVD. Remove LCD C. As an experienced technician. malicious software that is self-replicating and self-propagating B.

C:\Win\System32 "Pass Any Exam. True B. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. DNS server Answer: A. Any Time. Subnet mask C. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 ." . A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. C:\System32\Win B. D.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A.) A. B. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A.B A. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.actualtests.www. A VPN is a secured line of communication between two points through a public network. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.com Ac tua lTe Refer to the following descriptions. IP address B. C. C:\System\Windows32 C. Default gateway D.co m 303 .

Inverter C. It also occurs when a program tries to access a memory address which does not exist.actualtests.www. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Socket479 B. LPGA D." .co QUESTION NO: 1002 m 304 . System lock-up sts When a Windows-based application attempts to access memory another program is using. SPGA "Pass Any Exam.com Ac tua lTe A. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Windows protection error B.CompTIA 220-701: Practice Exam D. what is the error that will be generated? . Screen D. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. Any Time. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Backlight B. General protection fault C. ZIF C. Illegal operation D.

Right-clicking the mouse and dragging the Taskbar to make it bigger B. double-layer DVD+R B. Any Time. Single-sided.R D. Double-sided. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Double-sided. Moving the mouse pointer to the top of the Taskbar. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Left-clicking the mouse and double-clicking the Taskbar C." .com Ac A. Double-sided. Controller C.actualtests. single-layer DVD. The dual layer capacity of Blu -ray disk is 50 GB. pausing until the pointer turns into a double-headed arrow. No other given options can store roughly more than 17GB of data. and then clicking and dragging D.co m 305 . Host adapter Answer: A "Pass Any Exam. Drive interface B. Hard disk D.www. single-layerBlu-ray disc C. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Highlighting the Taskbar and double-clicking in the center tua lTe sts .

IDS system C. controller. The drive interface is the computer bus that connects the hard disk drive to the processor and memory.www. Some attacks. Spilled liquid B. 21 B. you explain. Power surge D. you're trying to educate users on the importance of security. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. QUESTION NO: 1007 To increase security. Biometrics "Pass Any Exam. 23 D. Any Time." . and a host adapter.co m . you decide to use your firewall to block the Telnet protocol.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. You explain to them that not every attack depends on implementing advanced technological methods. Social engineering B.com 306 Ac tua lTe sts . Underclocking Answer: C QUESTION NO: 1009 As part of your training program. A HDD magnetically stores data on discs that are known as platters. Which port will you need to block to prevent Telnet from being used? A. 22 C. What is usually a cause of this? A. you notice a discolored area. What term do you use to describe attacks of this type? A.actualtests. Perimeter security D. Improper manufacture C. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. take advantage of human shortcoming to gain access that should otherwise be denied.

127 C. It was used with trademarked name FireWire. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. which can connect up to __peripherals in a daisy-chained topology. which means delivering data at a guaranteed rate.www.actualtests.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. /help C.co m 307 . Other companies make use of other named such as i. such as video devices. lTe sts . QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.link and Lynx. A. /? B. to describe their 1394 products. This is because it is not only high speed but also supports isochronous data. 63 D. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. 15 B. /and D. Any Time." .

Ipconfig C." . Tracert D. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. how can you start a search for files and folders? A. Answer: D "Pass Any Exam. Run search. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. sts . Click Start-> All Programs-> Search.co m 308 . This ink is fired through Ink Cartridge. Any Time. Ping B. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). C. Click Start-> Search. D. Ink cartridge B.www. Paper tray Answer: A QUESTION NO: 1014 In Windows XP.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.actualtests. Toner cartridge C. B. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Left-click a directory and choose Find. Daisy wheel D.exe at the command prompt.

Provide properly maintained tools and equipment.com 309 Ac tua lTe sts A. What class is this address? .C. Display an OSHA poster in a prominent location. Class B C. Any Time. Attend yearly OSHA safe work environment seminars. Answer: B. Carry monitors with the glass face away from your body.1.226." . D.actualtests.www.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply.18.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. Class A B.) A. Use a cart for heavy objects. B. which of the following are good procedures to follow? (Choose all that apply. Answer: C. B.) A.co m You have a computer with the IP address 171. AT system connector B. Class C D. D. This is not a valid IP address .D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Lift by bending over at the waist. C. Ensure that there are no safety hazards in your path. Berg "Pass Any Exam. C. Keep records of accident reports.

to a laptop.www." . What two things are the most likely causes of this problem? (Choose two. Molex D. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.com Ac tua lTe sts The docking station adds expansion capabilities. S1 B. A bad erasure lamp D. . S2 C.CompTIA 220-701: Practice Exam C. A broken cleaning blade Answer: C. S4 QUESTION NO: 1020 A.) A. An overheating printer C. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. you see residue from previous images on the output. as well as additional ports.actualtests.D QUESTION NO: 1022 "Pass Any Exam. S3 D. For example. A faulty transfer corona wire B. without sacrificing the mobile computing functionality of the machine.co m Answer: C 310 . Any Time. True B.

but he has no idea what the problem is. while Berg connectors are used with floppy drives. Any Time. Recently. D. Give the customer an estimated time for repair based on the technicians assessment. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Ask the customer to check daily to see when it is completed. D. Thumb drives B. Molex connectors are used with PATA hard drives. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. B.www. Ask the customer when they would like to have the work completed. there is something wrong with it. Inform the customer that others are waiting. So. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. B. SoliD. What is the best answer to that? A. the customer is anxious to know when he might come back to pick up his computer. The technician will get back to them as soon as possible.state drives D. Before leaving the Repair Center. Therefore they use Molex connectors. SATA hard drives most often use the same type of power connector as PATA hard drives." . he takes the computer to the Repair Center and as a technician. The 4 pin Berg connectors provide power "Pass Any Exam. C. Memory cards C. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A.actualtests.com 311 Ac tua lTe sts . C. you are responsible for fixing the problem.co m .

000volts C.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.actualtests. The P8 and P9 connectors are used by AT-based motherboards.co m . It has a fliparound screen and can be held like a large notebook. The charge below 3. 30." . 3. Both SATA Power connector and Molex connector cannot be used on the same drive. 300volts B. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. Luggable B. Tablet C.CompTIA 220-701: Practice Exam supply to floppy drives. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. "Pass Any Exam. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. SATA hard drives and PATA hard drives do not use the same type of power connector. 300. Any Time.000 volts is below human sensation.000volts D.000 volts to feel a shock. It also allows you to write notes directly on the screen with a special pen called stylus.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.www. lTe sts . Netbook D.

Any Time.www.actualtests. eSATA and Express Card/54 are examples of hot pluggable devices A. False Answer: A "Pass Any Exam. True B.co m 313 ." .com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.

Sign up to vote on this title
UsefulNot useful