CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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Which of the following is needed to solve this issue? A. WiFi Protected Access (WPA) D. The PC needs an AT-to-ATX adapter. The PC needs a NLX to ATX adapter.co m 7 . Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. Which of the following can be disabled in the BIOS to prevent this message from appearing? . The PC needs a 24-to-20 pin ATX adapter. D. The PC needs a 26-to-20 pin ATX adapter. Intrusion detection C. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Tape D. Flash C.actualtests." . Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A.com Ac tua lTe A. Any Time. SDD B.www. C. Trusted Platform Module (TPM) B. B.

DSL B.actualtests. Device Manager> expand 'Sound. video and game controllers'>double click on the name of the sound card> Troubleshoot' B.co m Which of the following connectors are used for musical equipment? 8 . Cable C. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. 6-pin mini-DIN D. Satellite D. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C." . System Information B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. DVI B. After extracting the driver. Any Time.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. how would the technician update the driver? A. HDMI . Hardware Compatibility List "Pass Any Exam.com Ac tua lTe sts A. MIDI C.www.

CompTIA 220-701: Practice Exam C." . 1. NIC D. Dr. Sound card B.0.co m Answer: A .255.255 B.0-191. 128. sts In the laser printing process.255 C.0-255. B.0.255. because of the wide variety of models shipping with this BIOS.1-126. 224. Any Time.0.255.www.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.255.255. and 2 short beeps.0-223. Toner is applied to a photoconductor and transferred to the media. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. C. Which of the following components has MOST likely failed? A. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. Power supply C. A wax-based substance is melted and applied directly to the media. 192.1. Toner is sprayed to the media.0.255 D. However.255.0. the beep codes may vary.com 9 Ac tua lTe A.255. D.actualtests. which of the following is true? .1. "Pass Any Exam.255.0. Heat is applied to heat-sensitive media to create an image. Watson D.

NAT translation D.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. the technician discovers that the user was eating lunch while typing the document. BNC . After questioning the user. Floppy B.com 10 Ac A technician is installing Windows Vista onto a new computer locally. MAC filtering C. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. DVD C. Any Time." . RJ-45 B. WPA encryption B. The technician comes to the conclusion that liquid was "Pass Any Exam. in which the keys are not typing anything within document editing software. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. RJ-11 D.www. ST C.co Which of the following connector types is used on CAT5e cable? m . Blu-Ray D.actualtests.

3 B. because most of the electronic components (CPU. 5 C. Make closing notes of the repair. Ask the user open-ended questions. C." . 24 Answer: A. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). 3. 15 E. Any Time. Replace the fuser in this printer. 6 D. The printer successfully feeds paper through the unit while running the manufacturer's print test. Which of the following should the technician do FIRST? A. but nothing is being printed on the paper.3 V rails.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Check the ink cartridges for proper ink levels. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. RAM.com 11 Ac tua lTe sts . which of the following would be the NEXT step to follow? A. According to the troubleshooting theory.actualtests. C. B. QUESTION NO: 33 "Pass Any Exam. chipset. D. D.co m . Check the toner levels in the printer. A. B. PCI . AGP and ISA cards) used 5 V or 3. Update the firmware in the printer. Verify the system functionality.CompTIA 220-701: Practice Exam spilled onto the keyboard. Replace the keyboard with a new keyboard.3 V for power supply.www.

actualtests. 23 C. Roll back the video driver C. Barcode reader B." . KVM D. Run a System Defragmentation D. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A.www. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Insulate a component from the friction of theheatsink B. when the video game starts the computer crashes. Smart card reader C. Any Time. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. 25 D. Which of the following should the technician perform FIRST? A.co m 12 . 21 B.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. Provide for heat transfer from a component to theheatsink D.com Ac A. Update the video driver B. 80 "Pass Any Exam. Reduce heat on a component through evaporation C.

Any Time. Intrusion detection C. Copy the document to a network drive as a backup so that work can proceed. Power on password B.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Complex logon passwords D. Leave the document open and do not mention it to the user and proceed with the work. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Without it the computer will not "Pass Any Exam. When the system is first turned on it will prompt for the Power On password. Recommended for ceiling use only D. B." . Upon making the connection. Which of the following steps would be BEST to take? A.com 13 Ac QUESTION NO: 39 tua lTe sts . Ask the user to close the document so that the work can proceed. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A.co m . Flexible PVC outer jacket C. the technician discovers the customer has a confidential document open. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.www. C. Recommended for analog phone lines B. D. Close the document without commenting to the user and proceed with the work.

The computer's BIOShas the flash drive above the hard disk in the boot order priority list. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. USB printer. However. D. Which of the following is MOST likely the reason? m 14 . The card is a PCMCIA card and the laptop supports PCI Express cards. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. C. Which of the following is MOST likely preventing the machine from booting normally? A. sts .CompTIA 220-701: Practice Exam continue to boot. Any Time. RJ-11 C. C.co A technician is trying to install a previous-generation expansion card into their new laptop. and USB webcam installed and connected.com Ac QUESTION NO: 42 tua Answer: D lTe A." . LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The card is a PCI Express card and the laptop supports PCMCIA. B. The expansion slot needs to be enabled in the BIOS first.' It has a USB flash drive. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. D.actualtests.www. BNC D. the card refuses to fit into the expansion slot. Answer: B "Pass Any Exam. The card needs to have the compatibility jumpers set before it can be installed into the system. B. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. RJ-45 B.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Start>Settings>Network Connections B.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. After checking to make sure the network printer is available. Which of the following devices are the additional four pins used? "Pass Any Exam. Take a long break to step away to relax and refocus. A. Upgrade the processor B.D QUESTION NO: 64 While a technician is working on an employee's computer. the technician checks the port the printer is assigned to and finds it is set to LPT1:.com 21 Ac A technician receives a computer that is having trouble printing to a network printer.actualtests. Delete existing programs D.co m . D. Leave the station and call another technician to complete the repair. another user begins asking irrelevant questions.www. A. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. C. Update the BIOS C. which of the following are best practices? (Select TWO). Any Time. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Request the manager to assist in the situation. Start>Settings>Control Panel>Administrative Tools C." . Start>Settings>Control Panel>Accessibility Options D. Upgrade the firmware E. Delete personal data Answer: B. Which of the following is the BEST course of action? A. Politely inform the user that all questions will be answered later. B. It is inhibiting progress because the technician cannot concentrate and becomes irritated.

Personal calls B. Applets B.CompTIA 220-701: Practice Exam A. Print spooler is not running tua lTe On a Windows computer. Positive attitude Answer: A "Pass Any Exam. Incompatible print driver D.co m 22 . Extra drives B. Cultural sensitivity C." . Any Time. The processor C.actualtests. Incompatible cabling B. Timeliness D. Printer hardware problem C. Features C. a user is unable to print documents to locally attached printers or network printers.www. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Extra RAM D. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A.com Ac A. Widgets D. The user was able to print previously. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .

actualtests.11g D. Anti-virus software D. monitor. Anti-adware software C. mouse. Any Time.www. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. 802.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. 802.co m 23 . printer.4GHz band with a maximum data rate of 11Mbps? A. Use a slightly damp cloth and a vacuum D. Anti-spyware software B.com Ac tua lTe sts . 802.11b C. Use a lint free cloth and glass cleaner B.11a B." . Use a dry paper towel and an anti-static strap C. and network when using a laptop? "Pass Any Exam. 802. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.

255.255 C.0. After they finish explaining. Provide a way to recover corrupted print jobs through the command prompt. a technician's NEXT course of action should be to: A. 224. Offer different repair options for the user's convenience. B. D. Any Time. Provide proper documentation on the services provided. Restate the issue or question to verify understanding. Allow the restoration of a previously made image of a desktop through the command prompt. 192. Bluetooth B.co m 24 ." . Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. 127. Listen and do not interrupt the customer. C.0.actualtests. Provide a way to access the hard drive in an emergency through the command prompt.0.255.CompTIA 220-701: Practice Exam A.255. C. B. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .255. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.www.0.255. Docking station D.com Ac tua A.0 Answer: D "Pass Any Exam. Network hub C.0 B.255 D. Delete a virus that has infected the hard drive through the command prompt. D.

C.www. Blu-Ray D. The processors contain 64K new transistors." . Hyper-threading B. B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. AMD Athlon 64 and 64 FX? A. Dual core processing . Quad core processing D. The processors provide a 64-bit register.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? .com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Stylus "Pass Any Exam. SpeedStep technology C.actualtests. SD card B. D. Zip drive C. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. The processors have an additional 64 instruction sets. The processors are made with a 64nm manufacturing process.

The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. CDFS ." . The hard drive needs ATA drivers loaded via the F6 option during install. "Pass Any Exam. Smart card C. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.CompTIA 220-701: Practice Exam B. PCI B. Biometrics D. FAT C.com Ac tua lTe sts A. FAT32 B. Which of the following is the MOST likely reason? A.www. PCIe C. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. ISA D.co m Which of the following file systems MUST be used when implementing EFS? 26 . Any Time. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. NTFS D.actualtests.

Docking station Answer: D QUESTION NO: 85 A.actualtests. Any Time. A smart card reader B.www. The hard drive is incompatible with Windows XP and needs replacement. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. otherwise it may try to boot from floppy ). Of which of the following is this an example of? tua lTe sts . it will ask you if you want to install drivers. The hard drive needs SATA drivers loaded via the F6 option during install. which of the following troubleshooting steps should be done? "Pass Any Exam. The hard drive did not have the jumpers configured correctly and needs to be checked.co m . D." . Just at this point press F6 and show the drivers on the floppy. PCMCIA card D.com 27 Ac A technician has a security device which displays a number that changes overtime. C. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Before the drive is replaced. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. KVM C. A token device C. A biometric device D.CompTIA 220-701: Practice Exam B. PCI Express card B. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it.

services.exe in the Run box accessed via the Start Menu. MSCONFIG Answer: B QUESTION NO: 89 802.actualtests. If you want a quick visual of which items are running or stopped. followed by clicking the Services tab. gpedit. software and network components? A.exe D. The Services window will open.msc from the Run option on the Start Menu. The first is to use the MS Configuration Utility by typing msconfig. services.exe C. Identify the problem C. MMC C.co m .mmc B. Any Time. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. msinfo32. Perform a backup D. but the information is limited.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. Establish a theory of probable cause B." . Device Manager B. The preferred way to make changes to services is to launch services.11g has the potential to support up to: "Pass Any Exam.CompTIA 220-701: Practice Exam A. this is fine. MSINF032 D. sts .www.

that causes the system to "crash." The term is named after the color of the screen generated by the error. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). Passwords D. Any Time.www." . Smart cards C.actualtests. Diagnostic purposes of a critical system error D. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. of a non-recoverable nature. D. 50Mbps. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Driver updates for new installations B. B. 54Mbps. 100Mbps. C.com Ac tua A. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A.CompTIA 220-701: Practice Exam A.co m 29 . Windows Vista Ultimate B. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Windows Vista Home "Pass Any Exam. 11Mbps. Firewall B. Save information for critical files before system shut down C.

C:\Windows\System32 B. Windows XP Home D.CompTIA 220-701: Practice Exam C. C:\Users\ D. QUESTION NO: 95 A laptop's battery will not charge." .www. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). a technician should look in which of the following default locations? A. Which of the following BEST solves this issue? A. A. C:\ProgramFiles C. Magnet D. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). CRT Answer: A. Remove all unneeded peripherals B. LCD C. Microwave E.actualtests. Plug the laptop into a UPS Answer: C "Pass Any Exam.co m .com 30 Ac tua lTe sts . Toggle theFn keys C.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Cordless phone B. Any Time. Swap the A/C adapter D.

www.actualtests. sts . SDRAM D. A network which has no connection to the Internet and is private by design. A security encryption feature that encrypts wireless traffic with an access point for communication. DDR RAM C. C. RIMM B. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. B. Where can the technician configure this setting? A. Which of the following memory types would be the correct type? A." . Control Panel C. Internet Explorer Properties D. A private tunnel through the Internet to securely communicate with a remote network. BIOS B.com Ac QUESTION NO: 98 tua Answer: B lTe A.co m 31 . Any Time. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. D.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop.

C.R D. USB 001 B." . Test the software and hardware drivers before the operating system loads. AGP D.www. EISA E. ISA C.co m 32 . D.RW C. \\computername\sharename C. Check for the latest motherboard firm ware updates.com Ac tua lTe QUESTION NO: 101 sts Answer: B .CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). IP_ip_address E.actualtests. SNMP D. CD. Which of the following types of portable media offers the LARGEST storage capacity? A. A. Test the essential components of the system during power on. DVD. Load the operating system into memory during power on. DVD. A. PCIe B.DL B. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. IEEE 1394 "Pass Any Exam. CD. B.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). Any Time.

This address can be verified from printer's configuration. Help limit electrostatic discharge (ESD) inside the case.CompTIA 220-701: Practice Exam Answer: B. The cooling of some components can be reduced or totally eliminated and can cause damage. QUESTION NO: 105 "Pass Any Exam. then the cooling of the PC changes dramatically. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. B. Helpensure proper air flow through the case. if your PC's enclosures are open. D." . Any Time. sts .D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer.www. Helpprevent moisture buildup in the case. However. Answer: B QUESTION NO: 104 A. a technician notices that several unused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.actualtests. SMTP B.co m 33 . Helplimit radio frequency interference (RFI) inside the case. C.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. HTTP C. HTTPS D.

Properties of the printer from the Printers Control Panel C. Which of the following is the MOST likely cause of the issue? (Select TWO).D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. New drivers have been released and need to be installed. The printer would not start printing again till that print job is removed from the queue. The printer needs to have a cartridge replaced.www. C. D. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. The print queue window from system tray B. B. Print spooler view in the Printers Control Panel D. E.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. RJ-45 "Pass Any Exam. A technician has verified the printer is online and prints a configuration page from the printer.actualtests. T-Connector B. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. BNC C. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. A job in error status is at the top of the print queue.com Ac tua lTe sts . Answer: C. QoS for printing is not functioning over the LAN. To find this problem you can ping the printer from your computer. A. Sometime if the IP address of the printer is changed you cannot print.co m 34 . Sometimes." . The printers IP address has changed. Any Time.

How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. The Syntax IPCONFIG /all displays full configuration information. Start>Run>typeipconfig>click OK and ask user to read the results. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.actualtests. C. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. sts . Any Time. 1x B.co m .CompTIA 220-701: Practice Exam D. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). B. 24x Answer: A. D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. 6x D. 1x and 8x bus speeds can be used. 8x E. You can type the Ipconfig command by "Pass Any Exam. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).com 35 Ac A user calls and says they cannot get to the Internet.D QUESTION NO: 109 A." . A.www. 3x C. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.

Vendor recovery CD D. A. dxdiag "Pass Any Exam. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. press F2. Provides security for a network through the use of ACLs. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP ..www. chkntfs B. Operating system CD B. The DNS server strictly functions as an ip address lookup for a given domain name. you need Operating system CD and the recovery floppy disk that you have created. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . Which of the following is needed to perform an ASR restore in Windows XP? A. C. Dynamically assigns IP addresses for easy client configuration." at the bottom of the screen. Provides resolution of host names to IP addresses." .com Ac tua lTe sts QUESTION NO: 111 . The recovery process will start.. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO).CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command.co m 36 . B. D. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.actualtests. Any Time. Secures network traffic through shared key encryption. Recovery console C.

Answer: D A. Space set aside by Windows for use by the virtual memory swap file. sts .com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary.CompTIA 220-701: Practice Exam C." . ipconfig E. IEEE 1394 port D. This partition is not assigned a drive letter and is not accessible from Windows. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. B. Any Time. ping Answer: C. C.actualtests. Parallel port B. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. tracert D. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port.co m . Which of the following is the MOST likely explanation for this extra partition? A. A recovery partition put there by the manufacturer. D. Serial port C. Space reserved by the drive manufacturer for firmware.www. A potentially dangerous virus has been downloaded onto the system.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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which you already know. C. B. B. Change the paper. to test printing.www. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. C. Print a test page. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Which of the following should the technician do NEXT? A. sts . Control Panel> Accessibility Options> General "Pass Any Exam. Having arrived onsite." .actualtests. D. Clean the toner cartridge. Which of the following is the correct path to change the language settings? A. The processor is improperly seated due to bent pins. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Any Time. The airflow is blocked. D. If that does not work then you may need to delete and reinstall the printer. Excessive internal display brightness is set.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. You should always use the test page feature from the printer properties. not from an application.co m Answer: D . the technician has a discussion with the customer and reviews some examples of their print jobs. Replace the fuser. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Insufficient memory for the OS.CompTIA 220-701: Practice Exam Explanation: First check the boot order.

802.11g standard if you want to use a standard that can support communication up to 54Mbps.11g B. Perform a self-test page. Any Time.11x C. Print a test page.11 standards. D.11b supports communication only up to 11Mbps. Which of the following standards of wireless card did the technician install? A. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.www. sts . Reboot the computer. 802.11b D. 802.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. When connecting the laptop to a wireless network. Control Panel> Regional and Language Options> Regional Options C. and Bluetooth supports communication up to 3Mbps.co m 45 . C. B.CompTIA 220-701: Practice Exam B.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. Control Panel> Regional and Language Options> Regional Options> Customize D.11x refers to the family of 802. the technician successfully tests for speeds of up to 54 Mbps. 802.actualtests. Which of the following would be MOST likely to fix the problem? "Pass Any Exam." . Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. 802. 802. Cycle theprinters power.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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0 SP1 then Windows XP Home. Remove hardware in Control Panel. it is BEST to perform which of the following actions on a routine basis? A. Turn off the laptop. D. False negative B. C.www.co m 52 . Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Any Time. C. "Pass Any Exam. Upgrade to Windows 98SE then to Windows XP Home. Which of the following describe the potential upgrade paths? (Select TWO).actualtests. Stop the device. D. Defragment the hard drive weekly. B." . Answer: A. then to Windows 98SE then Windows XP Home.com Ac tua lTe sts . True negative C. True positive D. Clean out the dirt with a damp rag. Degauss the display and drives. E.CompTIA 220-701: Practice Exam A. C. Upgrade to Windows 95 OSR2. D. B. Upgrade to Windows NT4. Perform a clean installation of Windows XP Home. Upgrade to Windows XP Home directly from Windows 95. and then remove from laptop. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Clean out the dust with compressed air. A. Remove the driver from Device Manager. and then turn off the device. B.C QUESTION NO: 157 To lengthen the life of computer hardware.

C." .com Ac tua lTe A.co When trying to print. The high encryption package is not installed. The modem is not recognized in Device Manager. HKEY_USERS C. HKEY_ CURRENT_USER B. Answer: C QUESTION NO: 162 "Pass Any Exam. B. B. HKEY_CURRENT_CONFIG D. The paper needs to be replenished.actualtests. Which of the following is the MOST likely cause? m 53 . a balloon in the system tray indicates a print job has failed to print.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. Which of the following would be the MOST likely cause of the problem? A. The modem is not functioning properly. sts . HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. D. but is unable to successfully install the drivers. D. The computer needs to upload the print job. Any Time. C. The technician has the correct. Printer firmware needs to be updated. The account does not have permission to install drivers. The printer does not recognize the font type. updated drivers.

CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.actualtests. CONVERT.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . PROGMAN. PC card adapters B. Electromagnetic Interference (EMI) B. Any Time.EXE B.com Ac A. LCD C. Electrical tape B. Duct tape D. Masking tape C. Which of the following should be used to repair the wire? A.co m 54 ." . which of the following should be removed to avoid damage during transit? A. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Lithium D. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. DVD. a technician finds a wire with insulation damage from rubbing up against a cooling fan.EXE C. TASKMAN. SPUNINST.EXE D. Mercury C.ROM drive "Pass Any Exam.www.

Which of the following is the BEST preventive maintenance procedure that the technician should perform? . High voltage discharge C. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.co m Answer: C 55 .actualtests. Use a moist rag to clean the vents monthly.CompTIA 220-701: Practice Exam D. POST C. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor.com Ac tua A. Periodically clean the vents using a small vacuum cleaner. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Which of the following should the technician take under consideration? A. Directly spray the vents with compressed air. Radio frequency interference D.www. BIOS D. Any Time. D. Install ceiling fans in the room. C. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. B." . LDAP B. Electromagnetic interference B.

Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Which of the following should the technician keep in mind when setting up the lab? A.actualtests. C. Ask open-ended questions to gather the symptoms. D.com Ac tua lTe A. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A.co m A customer brings a PC for a technician to repair. Get the customer contact information. sts . DSL C. Any Time. Fiber B. B. Location of the PCs with respect to each other D. Begin running diagnostic software and confirm findings with another technician.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. run diagnostic tests. Cable management to avoid trip hazards B. Which of the following can the technician do to better understand the customers issue? 56 . and then confirm the findings with the customer." . Cable D.www. Electrical safety with the extra network cables C.

com Ac tua lTe sts QUESTION NO: 174 . Any Time.actualtests. DSL B. D.CompTIA 220-701: Practice Exam A. Broadband C. B." . To allow the power supply to operate at different voltages B. Allows for a portable computer to be easily moved without being plugged into an outlet. Converts AC power to DC power that a computer can use to operate and charge its battery. To change the voltage coming from the wall C. To allow alternating current to be used instead of direct current D. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A.www. WPA B. Answer: D "Pass Any Exam. which of the following is broadcasted by default and should be disabled? A.co m 57 . C. Satellite D. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Filters incoming voltage spikes and surges. Changes DC power to AC power to charge the battery and enhances portability. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. SSID D. WEP C.

DDR3 D. Laser "Pass Any Exam.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . DDR B. Laser D. SODIMM B. SDRAM C.com 58 Ac tua lTe sts A." . Impact B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.www. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.actualtests. Any Time. Dot Matrix C. SIMM D. DDR2 . Thermal B. DIMM C.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A.

tua lTe A. Any Time. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Thermal B. Inkjet D. PCIe X16 Answer: C "Pass Any Exam.co m Answer: A . Inkjet C. ISA B. AGP 4X C. FTP D.CompTIA 220-701: Practice Exam C. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. Color Laser D. VPN C.actualtests.www. WAN sts Which of the following allows a secure connection between two points? .com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. HTTP B. PCMCIA D." .

actualtests. Replace the video card inside the laptop. Make sure the OS has the latest video drivers installed. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. CompTIA558475 C.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Run a large magnet over the top of the hard drive several times. SR1234ct B.www. B. D. Make sure the laptop display is enabled. Any Time.co m 60 . Remove the memory and destroy it. rw2%HN D. D. ct23&P#h~ Answer: D A. B. Remove the hard drive and destroy it. C. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. C. Replace the LCD inverter. Reformat the hard drive to a clean state using the format command. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts ." .

0 C. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. PC2100 B. SATA D. IEEE 1394 B. S/PDIF B." . Any Time. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A.1 C. USB 1. 10000Mb/s D.actualtests. USB 2.CompTIA 220-701: Practice Exam A.1/2. DDR333 C.co m 61 . 1000Mb/s C. 100Mb/s B.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. USB 1.www. DDR400 D. IEEE 1394 D. 1Gb/s Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 188 .

"Pass Any Exam. Provides addressing of memory beyond 4GB. B." . Flash memory used to hold temporary files before deletion.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Degauss the monitor.www. Data written to a disk located in a paging file that would not fit into the systems RAM. Set the refresh rate to the lowest the monitor can display.actualtests. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. C. B. Provides access to larger hard drive partitions. Provides use ofPCIe X16 expansion slots. Control Panel C. . Calibrate the monitor. Start Menu D.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. C. Provides use of more powerful video graphics accelerators.com 62 Ac tua lTe sts A. D. Set the resolution to the highest the monitor can display. The maximum amount of memory a given system can potentially have. Program Files B. C. D. B. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Any Time.

g. collect all packets that are sent to any device on the LAN. Off). A portion of physical RAM that is mirrored to the hard drive for redundancy.CompTIA 220-701: Practice Exam D. B. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.com Ac tua lTe A. send packets to other network devices on the LAN instructing then to enter a low power state (e. Higher data integrity sts Which of the following is a characteristic of solid state drives? .co m Answer: D 63 . actions." . Hibernate. D. Larger capacity than traditional magnetic drives C. B. D. Verify full system functionality. and outcomes. send broadcast packets over the LAN to all computers simultaneously.www. Built-in encryption standards B. C.actualtests. Any Time. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Answer: D QUESTION NO: 197 "Pass Any Exam. Lack of drive heads and platters D. Establish a theory of probable cause. Identify the problem. C. Document findings. resume from a low power state when it receives a network packet telling it to do so.

com Ac tua lTe sts .www. Was any hardware installed since it last worked? C. Purchase an external Ethernet print card. Are you sure the power button is not stuck? B.actualtests. Were there any new software updates done? Answer: B. Which of the following RAID levels should be implemented? A. RAID 0 "Pass Any Exam. Any Time.co m 64 . Move the computer and attach to the printer." .E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Set up a local print queue. Has the monitor been replaced recently? E. Share out the printer from the attached computer. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. D. it just keeps rebooting.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Is the power cable on the monitor loose? D. C. B. Which of the following is the quickest way to accomplish this? A. Are you sure you ran a find on the system and the program is just not misfiled? D. Was there a power outage since yesterday? B. Which of the following questions should a technician ask to help determine what occurred? A. A. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Which of the following questions might a technician ask to try and determine the cause? (Select TWO).

Identify the user and associated problem. B. D. select the appropriate priority level for the issue. Allows the operating system to be backed up with immunity to virus activity B. Identify the hardware make. D. RAID 1 C. Allows the operating system to assigns dates so that user data files are backed up C.CompTIA 220-701: Practice Exam B. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. compose a record which allows user authentication. Answer: D A technician uses a call logging process in order to: (Select TWO). B. C. Elevate the call to a higher level of support. E. Answer: B. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.actualtests. Allows the operating system to be rolled back to a previous point in time D.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Any Time.co m 65 . help maintain a balanced workload for the help desk technicians. which of the following should the technician do FIRST? A. model. and serial number. RAID 4 D.www.com Ac tua lTe sts QUESTION NO: 202 . track the process of the incident." . identify common issues among multiple users. C. A. Assign an appropriate priority for the issue.

Increase system security B. E.com Ac tua lTe sts A.RW C. C. Increased performance D. Longer chip life Answer: C. Empty the recycle bin and deleted email items. Any Time. D. DVD. DVD. A.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). B. Increased network speed E.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Use the defragment utility.actualtests.RW+ B. Use the drive compression utility. Utilize less memory C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). A. Dual-sided DVD .CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Use thecheckdisk utility. Blu-Ray D.www. The hard drive light is constantly on. Answer: A. Userestore point to roll back the computer to a previous date." . "Pass Any Exam. Which of the following can be performed on the hard drive to improve performance? (Select TWO).

A. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO).actualtests. Check for any updates to the program.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. B. DVI C. Give the customer an estimated time for repair based on the technicians assessment. USB B. D." . C. B. Which of the following is the BEST response for the technician to give? A. Encrypted passwords C. Check the Hardware Compatibility List to see if the program is not compatible with the OS.co m . Ask the customer to check daily to see when it is completed. Run the program as a local administrator. The technician will get back to them as soon as possible. RFID smartcards "Pass Any Exam. VGA E. C. S-Video Answer: B. Inform the customer that others are waiting.www. Logical token B. The user states that they do have Internet connectivity.CompTIA 220-701: Practice Exam A. Ask the customer when they would like to have the work completed. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . and asks when it will be done. D.D QUESTION NO: 208 A customer brings a PC in for repair. CGA D. Add an exception to the firewall for the program. QUESTION NO: 209 A. Any Time.

C.com Ac tua lTe sts .E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Try installing the device to a different port or slot. Download and install updated drivers for the device.actualtests. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.CompTIA 220-701: Practice Exam D. Any Time. a user is reporting system crashes and performance loss. Retinal scan Answer: D.www." . UTP C. Which of the following would be the FIRST step in resolving this issue? A. Ensures that only certain devices can access the network C. D. Answer: C "Pass Any Exam.co m 68 . Coaxial B. Contact the vendor for an RMA. Plenum D. Ensures all users physically login to the wired network B. Disable the device in Device Manager. Fingerprint reader E. B. Encrypts data traveling across the wireless network D.

co m 69 .ROM Answer: C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.com Ac tua lTe sts .www. when locally connected. USB drive D.actualtests.ROM C. CD. the user would like the laptop to automatically switch to the wireless connection. Boot to the recovery console C. A. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Serial Cable B. Floppy drive E. Driver signing B. Which of the following Windows features BEST accomplishes this? A. When the laptop is removed from the docking station." .E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Safe mode B. Which of the following boot options would be MOST effective in troubleshooting this issue? A. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. DVD. Safe mode with command prompt D. Hardware profile C. Any Time. and after restarting their PC the display is no longer appearing. Wireless Zero Configuration D.

Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. A. B. D. Disable antivirus protection withinSecurity Center notification." .E QUESTION NO: 219 A. Contained in a text file C.com Ac tua After successfully installing a free antivirus solution. Obscure word in a dictionary B. Update the Antivirus definitions. Windows reports that no antivirus software is currently protecting the system. Any Time. Security Center B. fdisk B.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A.www. Contains numbers and letters E. Contains AES encryption D.co m 70 . C. sysprep "Pass Any Exam. Install the Microsoft Malicious Software removal tool. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Disable the antivirus logging in the Event Viewer. Which of the following solutions would resolve this issue? lTe sts .actualtests. System Restore C. Contains special characters Answer: D. Machine Debug Manager D.

443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . 192.1. you need to use the Sysprep utility.0.168.www.0. Windows XP Home C. Ghost is a third-party utility.1 B." . 53 B. Any Time. and WDS is available in Windows Server 2003.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. WindowsVista Ultimate "Pass Any Exam.1 C. which comes with Windows 2000 Professional. Windows XPMedia Center D.16. RIS only comes with Windows Server operating systems. 172.0.com Ac A. regedit D.CompTIA 220-701: Practice Exam C.co m 71 . 224. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. 80 C. 110 D.1 D. QUESTION NO: 221 Which of the following is a class A IP address? A.actualtests.0.1. 10. WindowsVista Basic B.

Any Time. makes changes to the registry. C. Answer: C QUESTION NO: 226 The edit command line tool: A. the reliability and speed of search indexing. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.com Ac tua lTe sts . can be used to modify desktop preferences. the speed and available bandwidth of Internet connections. 650MB. a performance value of system components. C. remaining hard disk storage space. a technician has determined what has caused the problem. D. opens a text based word processor. 25GB.actualtests. B. 4." . D. D. 9GB.7GB. changes the boot sequence order.www.co m 72 . C. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. B. B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam.

A. Smart card B. Optical recognition F. Task Manager D.com 73 Ac tua lTe sts . Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE).actualtests." . clean each component with an approved cleaning solution. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. check the HCL. Establish a plan of action and implement the solution. D. C. perform a disk defrag. D. Barcode scanner C. C. Verify full system functionality. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. REGEDIT C.www. Voice recognition D. Document findings.CompTIA 220-701: Practice Exam A. B. Ask the user opened ended questions to see if they agree with the cause. Any Time. Computer Management B. archive old drivers. actions and outcomes. B. Fingerprint reader E. before performing hardware upgrades a technician should: A. Event Viewer Answer: C QUESTION NO: 229 As a best practice.co m . Secure ID Token "Pass Any Exam.

FAT D.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.co m 74 .D. Start > Control Panel > System B. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. which of the following file system should be used in formatting the drive? A. Encryption Keys D. ToggleKeys C.com Ac tua lTe sts .actualtests. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. UFS C. Any Time. Right-click on theprinters icon and select Properties D. Right-click My Computer thenselect Manage C." . Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.www. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A.CompTIA 220-701: Practice Exam Answer: C. NTFS B. FilterKeys B.

format C. diskpart D.actualtests. Mouse and keyboard need to be cleaned. the AC adapter of the laptop and the computer. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Power cord is loose. convert B.co m . Which of the following is MOST likely the problem? A. LCD monitor D. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Any Time. D. Nothing else should be plugged into the UPS under a user's desk. B.www. Hard disk failure or operating system needs to be reloaded.com 75 Ac A. Bluetooth headset "Pass Any Exam. C." . Laser printer B. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Laptop computer C. The hard drive is in standby mode.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A.

com 76 Ac A. Any Time. and the technician would like to install an additional two sticks of 512MB PC3200. 5300 tua lTe A technician is installing a RAM upgrade into a PC. Degauss the monitor. 2100 B. Which of the following actions BEST resolves this issue? A. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 .E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. Power cycle the computer.actualtests. The PC is currently holding two sticks of 512MB PC2700. B. Reload the driver for the monitor. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Replace the display adaptor. CHKDSK D. Windows Defender C. A.www. AM/FM radio D. "Pass Any Exam. Assuming the necessary slots are available. Large screen television C. 3200 D.co m . 2700 C. C. FilterKeys E." . Data Execution Prevention Answer: B. Windows Event Viewer B.CompTIA 220-701: Practice Exam B. D.

B. Run FDISK on the hard drive. Pass all computer components near a large magnet. MAC filtering B. A set of firewalls and anti-virus programs protecting the computer D. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam." .actualtests. An alert when the computer case has been opened C. Reformat the hard drive to a clean state using the format command. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A.www. WEP encryption C. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . sts .co A computer is being sold over the Internet. C.com 77 Ac tua lTe A. An alert at logon when an unknown user has tried to logon B. Any Time. WPA encryption D. Erase the hard drive using a disk wiping program. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A.

We will have it back up within the hour. Hardware and software are not exact sciences. I am not the server technician so please do not take a bad tone with me. There is no way to tell how long this will take. One particular caller demands to know exactly how long the system will be down. Which of the following would be the appropriate response? sts . Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. B. Video capture card D. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Connect to it via an aD.CompTIA 220-701: Practice Exam A. We believe the problem is the network interface card. Any Time. Graphics card C. C.hoc wireless connection D.co m . Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. a notice appears on the screen which says the site is being blocked by a filter." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. the server will be back up.com 78 Ac tua lTe The file server had an expected outage this morning.www.actualtests. Is your work solely depending on the server? Try to not be upset because before you know it. TV tuner card B. Connect to it through a computer share B." . Connect to it through a TCP/IP port C. D. A technician believes the on-board NIC is bad. We have identified the problem and we will have it back up as soon as possible.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

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and outcomes. Document the system findings.1 "Pass Any Exam. RAID 1 C.co m 85 . RAID 0 B.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Inform the user every step that was performed throughout the entire troubleshooting process." . Inform the user that the computer may not function as it did before the problem occurred. RAID 0 B. D. RAID 5 D. USB 1.com Ac tua lTe sts . RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 1 C. C. which of the following should be done? (Select TWO). A. RAID 5 D.actualtests. Change theusers permissions so that they cannot create any potential problems in the future. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.www. Any Time. actions. Answer: A. B. Verify full system functionality and implement preventative measures.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. E. RS-232 B.

CompTIA 220-701: Practice Exam C. NIC E. MAC filtering C. 802. Modem F.co m 86 . SCSI D. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . A. IEEE 1394 B. Parallel D. Channel 11 D." . Serial Answer: D. Any Time.com Ac A. NAT B. MAC "Pass Any Exam. WEP C. PS/2 C.www. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). SSID D.11n B.actualtests.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Press F1 to shift display to the projector. m 87 . Use appropriate function toggle key to switch display mode. WPA key B. The projector is turned on. System B. SSID C. Accessibility Options sts . Answer: A QUESTION NO: 277 "Pass Any Exam. Which of the following could the technician do to send the display to the projector? A. Security Center E." . Go into Device Manager and enable the projector. Any Time.actualtests.C lTe A. but no display shows on the screen.com Ac QUESTION NO: 276 tua Answer: B. the system will auto-select the projector on restart. B.www. User Accounts C.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Administrative Tools D. MAC filtering D. Reboot the computer. C. D.

co m 88 . which of the following should be the NEXT action according to the troubleshooting theory? A. B.44MB Floppy Disk Answer: B. Any Time. C. D. B. 1." . Recreate the problem and reapply the solution to ensure it worked properly. Compact Disc D. Secures network Internet traffic through shared key encryption. Answer: C QUESTION NO: 278 After the problem is resolved. C. Provides security for a network through the use of ACLs.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Digital Video Disc B.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. "Pass Any Exam. D.D.actualtests. IDE Hard Drive E. lTe sts .F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Backup Tape C. Verify that all other parts of the system are working properly. Return the system to the user.www. Resolves queries for resolution of host names to IP addresses. Solid State Drive F. Answer: C QUESTION NO: 279 A. Dynamically assigns IP addresses for easy client configuration. Inform the user of every step that was taken so the user can self-repair if the problem occurs again.

Installation from Microsoft. The user saved the files to a different location. select the Hardware tab.com D. and then click on Device Manager. Which of the following is the MOST likely cause of the problem? A. The user accidentally deleted the files.co m . B.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Any Time.CompTIA 220-701: Practice Exam A." . D.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). right click the Local Area Connection. select Status. B. The local user profile is corrupt. Right click on My Computer. Windows CD installation E. E. Answer: D. Factory recovery partition B.actualtests. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.D.www. and then select the Support tab. Open a command window and run net /?from the command line. users coworker to confirm what the user said and verify there is a problem. Open a command window and runipconfig from the command line. user to move so the technician can check the computer for problems. Open Network Connections from the control panel. D. The user selected an alternate hardware profile. Network installation F. C. XCOPY all files from another computer C. Run the System Configuration Utility from the run line and click on the Services tab. B. "Pass Any Exam. C.com 89 Ac tua lTe sts . select Properties. Purchase a fully configured hard drive Answer: A. A.

co m 90 . Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A.com Ac tua lTe sts .www.CompTIA 220-701: Practice Exam C. Any Time.actualtests. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. D. 328 feet (100 meters) C. 100 feet (30 meters) B. UTP B. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Decreased EMI D. ThinNet C. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Decreased ESD C. Fiber D." . Increased RFI B. 492 feet (150 meters) D. user to explain the problem and listen without interrupting the user. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A.

IDE D.com Ac A. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. MSCONFIG B. USB port C. Standard TCP/IP port B. net use \\ComputerName\ShareName /persistent:YES :F D.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A." . Parallel port "Pass Any Exam. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . ASR C. SCSI B. Task Manager D. Serial C. Serial port D. net use \\ComputerName\ShareName /persistent:NO :F B.www. Any Time. net use F: \\ComputerName\ShareName /persistent:NO C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.co m 91 .actualtests.

com Ac A. The boot. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. Ntbtlog. AGP Answer: B "Pass Any Exam.www.txt B. System Properties>Advanced>Environment Variables D. Boot. Where would they find this setting? sts . PCIe C. Any Time. System Properties>General C.ini that is loaded by the ntldr file that loads the bootstrap process in a system.dos D." . you need to edit the boot. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. PCMCIA D.actualtests. Bootsect.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.ini file is an editable text file with one or more lines that reference partitions to boot to.ini Answer: D Explanation: To configure dual-boot computers. Sysprep.co m 92 .inf C. ISA B. System Properties>Advanced>Performance Settings>Advanced B.

B. Which of the following is MOST likely the cause? A.actualtests. The UPS is disconnected from the wall. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.com Ac tua lTe sts . Securing wireless access points D. The default printer is out of paper or offline. A new security update is available for download. The speaker wires were disconnected while cleaning. ISP D. Any Time.co m 93 . Storing passwords B.www." . Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. Hostname B. Blocking harmful network traffic C. Default gateway C. C. D.

Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Due to condensation within the lower tray assembly. Cryptographic mechanism that identifies the sender as well as the message integrity B. The situation was caused by irresponsible users that spilled coffee in the bottom tray." . Email applicationadD.CompTIA 220-701: Practice Exam A. Any Time. Start > Help and Support C. The process of removal is so complex that only those certified for repair should attempt to resolve.in which adds the signature block to all email messages C.com 94 Ac A.actualtests. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. Right-click My Computer > Help and Support B. An infallible method which binds a signature to a message D. RG-58ThinNet D.www. C. B.co m . the functionality of the rollers was impaired and therefore ceased to transfer properly. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. The paper jam was caused by moisture in the paper tray. Start > Programs > Accessories > System Tools > Help and Support D. D. CAT6 B. the customer asks for an explanation the cause of the problem. Which of the following is MOST appropriate? A. CAT5e C.

2GB B. "Pass Any Exam. Allows a LCD projectors output to display on a laptops screen B. C. 8GB D. Generators eliminate ausers tendency to create passwords that can be a security liability. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).www. Allows digital video to a variety of devices D.actualtests. B. Generators create new passwords every time a user signs in to prevent social engineering.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . 4GB C. Any Time. Allows analog video output to a variety of devices C. 128GB sts .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A." . Generators eliminate the requirement to establish log-in attempt limitations. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. D.com Ac tua lTe A. Generators extend the requirement to periodically change passwords.

www. Cable C. Riser cards B. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Capacitors Answer: C. Dial-up B. sts . You should install only the standoffs that align with the holes in the motherboard.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Motherboard B. CPU E. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Any Time. Heatsink D. DSL D. Screws D.CompTIA 220-701: Practice Exam A. Fan C.actualtests." . Standoffs C.co m .

254.168. Malicious software that monitors Internet surfing habits B. Malicious software that is self-replicating and self-propagating C." . Any Time.25 C.0.15 B.1. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Malicious software that is self-replicating and self-propagating B. Downloaded Program Files D.0. Browser Plug-Ins C. Temporary Internet Files B.16. Malicious software that changes theusers home page C. 192.www. 169. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.co m 97 . Malicious software attached to another piece of software D.0.0. 172. Malicious software attached to another piece of software D. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.15 D.CompTIA 220-701: Practice Exam A.com Ac tua A. 10.actualtests.

CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Safe Mode with Command Prompt C.actualtests. Ability to bypass the IRQ channels to work directly with the CPU B." . Graphics adaptor D. Ability to detect hardware incompatibilities and resolve them C. USB hub C.www. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Debugging Mode B. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. KVM B.co m 98 . "Pass Any Exam. Any Time. Ability to detect and correct single bit errors in memory D. Last Known Good Configuration D. you would choose the Last Known Good Configuration advanced startup option.com Ac tua lTe sts . This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Which of the following would be the BEST startup selection? A.

Answer: A QUESTION NO: 317 A customer receives a bluescreen message. D.11a wireless card D. What is a bluescreen message? How should the technician respond? "Pass Any Exam. Answer: B QUESTION NO: 316 A.11g wireless card B. The customer asks the technician. Boot into Safe Mode. Which of the following standards should the technician upgrade to? A.www. Run a power supply test. 802. Run a backup routine. Create a checklist of the most likely issues. 802. 802.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. B.actualtests." .com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.11n wireless card C.co m 99 . C. 802. Before the technician performs any diagnostics which of the following actions should the technician take? A. D. Apply the latest service pack. Update all software to determine if this corrects the problem. C. B. Check the security log for error codes.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Which of the following should the technician do NEXT? tua lTe sts . Any Time. Restore the backup to a new hard drive.

full size keyboard. In the office they want to use a 24 LCD monitor. C. Docking station B.co m .CompTIA 220-701: Practice Exam A. Network Hub "Pass Any Exam. B. Explain that it is a message that assists in identifying problems based on the error code. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. and a regular mouse without having to connect all of the devices each time.actualtests. Which of the following will allow this functionality? A. Which of the following is MOST likely causing the sound? A. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. RSA keys D. Failed fan C. Tell the customer that abluescreen is another name for stop error. System clock feature D.www. Daisy chain C. Under powered fan B. Pad locks C." . Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. D. Any Time. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Logical Token B.com 100 Ac tua lTe sts . Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated.

PATA hard drive B. Solid state hard drive D." . B.www.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). Once a portable computer is inserted in a docking station it behaves like a desktop computer. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. lTe sts . QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. Which of the following can be installed to accommodate the customers request? A. A private network between two computers using wireless cards without using a wireless access point between them.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. "Pass Any Exam. connectors for peripheral devices. NetBEUI Answer: B. It provides slots for expansion cards. SATA hard drive with a rubber gasket C. Any Time.co m 101 . IPX/SPX D. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. DHCP C. and bays for storage devices. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.actualtests. DNS E. AppleTalk B.CompTIA 220-701: Practice Exam D.

QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. D. ISA B. Monitor C. Nothing else should be plugged into the UPS under a user's desk. Press F6 when prompted to load the additional drivers. A secured line of communication between two points through a public network. the AC adapter of the laptop and the computer." . A. Computer Answer: B. Portable Heater E. which of the following must be performed for the installation to be successful? A.co m 102 .actualtests. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Disable the system BIOS so the SATA card can take boot precedence. Any Time. C. Create a utilities partition on the hard disk prior to OS install. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). A networking protocol used for the propagation of virus data to ensure anti-virus is up to date.www. Laptop AC Adapter D. AGP "Pass Any Exam.F Explanation: He should plug in the monitor. PCIe C. Vacuum Cleaner F. B.CompTIA 220-701: Practice Exam C.com Ac tua lTe sts . Use the Windows XP Professional for SATA card support feature when installing Windows. D.C. Laser Printer B.

B. Which of the following is this an example of? sts . Phishing B. Infrared D. password along with all of their account information. 802. Trojan tua lTe A client receives an email stating that their online auction has been compromised. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Any Time. Midway through Windows loading. Spyware D. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. It says that they need to login and change their old username.actualtests.co m . Press F8 after POST but before Windows begins to load. power cycle the system. C.sys file that is located on the root directory." . Enter System Configuration Utility and select Startup Menu.11a Answer: B "Pass Any Exam.11b B. D.CompTIA 220-701: Practice Exam D. Botnet attack C.0 C. Bluetooth 2.com 103 Ac A. Edit the config. 802. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process.www.

co Which of the following connectors would plug into a 56K dial-up modem? m 104 ." . "Pass Any Exam. USB B.com Ac In a Windows machine. From the system configuration utility B. Serial D. Any Time.actualtests. which of the following can the technician use to stop a program from loading at startup? (Select TWO). RJ-45 D. From the start command window D.www. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. BNC C. From the MMC snap-in C. but has to be terminated at the last device? A. SCSI C.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. ST . RJ-11 B. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A.

C. Inform the user that the problem will be escalated to a supervisor for resolution. Inform the user that a technician will be out to resolve their problem shortly. MSCONFIG E. Which of the following is the BEST response? A. B. type print lpt1 in the box. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Registry C. Net stop Answer: B. C.www. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Have you removed and replaced the printer drivers already? C. Can I redirect your computer to a network printer until a technician can repair the problem? B.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Select Start.CompTIA 220-701: Practice Exam A." . Unplug the power cable. "Pass Any Exam. Which of the following is the BEST response from the technician? A. Leave the unit powered up so that any issues with cleaning can be immediately realized. Event Viewer B. D. Inform the user that there is no record of the prior call.com 105 Ac tua lTe sts . type CMD in the run line. remove the cover. D. hold the can upright and spray. remove all the components inside the case and spray each one separately. Close existing ticket and open a new trouble ticket for the user. when the black window opens.actualtests. Performance Monitor D. Unplug the power cable. Any Time. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you.co m . B.

D. Anti-static mat E. Disconnect all external devices. C. Anti-magnetic screwdrivers F.CompTIA 220-701: Practice Exam D. B. Thermal transfer compound B. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Any Time. Which of the following are the MOST likely issues? (Select TWO). Wait until the main battery is exhausted and then remove. tua lTe Memory was added to a Windows laptop and upon booting up. Memory size needs to be adjusted in Device Manager. the BIOS only reports the original memory amount. E. A. Unplug the power cable. Remove the internal main battery. Memory mismatch.com 106 Ac A. hold the can upside down and spray. Memory is defective.actualtests." . sts QUESTION NO: 338 .www.D Answer: A. UPS Answer: C. remove all components. Remove the CMOS battery. Anti-static wrist strap D.fault isolation outlet C. "Pass Any Exam. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Operating system does not recognize the additional memory. Which of the following should the technician do NEXT? A.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. Memory brand is different than the computer. D.co m . remove the cover. B. C. GrounD.

" . Verify the voltage powering the fan. Replace then entire power supply. When traveling to other countries C. Front side bus B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. USB "Pass Any Exam.com Ac tua lTe sts A. Removable storage C. When troubleshooting power issues D. Which of the following is the BEST course of action? A.actualtests.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . C. When putting a PC into long-term storage B.www. D. A. Any Time. Replace the fan. Continue using the power supply until it fails. B. Cache D. When installing more powerful components .

D. B. D. Heat from theprinthead boils a water-based ink.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Switching-mode power supply B. C." . Toner sticks to photoconductive areas on a drum. C. SCSI E. Linear power supply C.co m 108 .com Ac tua lTe sts QUESTION NO: 345 . Heat from theprinthead melts the ink onto the paper. Nickel cadmium cell D. IEEE 1394 Answer: B.actualtests. Any Time. Lithium ion cell Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam B. Heat from theprinthead transfers an image onto the paper.www. Small wires strike and transfer ink from a ribbon. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Heat from theprinthead boils a water-based ink. Serial D. B. Toner sticks to photoconductive areas on a drum. Answer: C Which of the following BEST describes how an impact printer works? A. SATA C. Small wires impact and squeeze ink from a ribbon.

Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop.www. Any Time. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. IRQ D. It was introduced in 1996 and is an extension of the system BIOS." .CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD.actualtests. the technician finds the customer extremely angry that it has taken "Pass Any Exam. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. AGP C. sts . 48x D.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. 32x C. you need to use ACPI standard. ODBC B. SODIMM D.ROM can be read? A. 24x B. Although the technician has immediately responded to the dispatch. SATA B. ACPI C.co m .

C. Empathize with the customer then focus on completing the task in an expedited manner. Upon closure." .11n. MAC filtering is preventing the computer from connecting to the network. Document the issue including findings. B. Upon closure. actions taken and the outcome. Follow up with the customer at a later date. Focus on completing the task in an expedited manner. D. They were able to connect without a problem the day before. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. C. B. Report the incident to thecustomers manager. to ensure that the keyboard is still functioning. C. Ask another technician to verify that the findings are correct. D. B. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Answer: B "Pass Any Exam.co m 110 . The wireless network is not properly configured. document the situation and inform management that thecustomers behavior was undesirable. document the situation and inform the manager that the customer was not happy with the response time. The wireless network card has been disabled by the hardware switch. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. but now they are unable to see the network at all.11a to 802. lTe sts A technician has replaced a failed keyboard that was full of debris. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. The technician then explained to the customer the importance of keeping a clean area around their computer.actualtests. Recent provider upgrades have changed the wireless specification from 802. Make sure the customer is aware that the current service level agreement allows for an eight hour response. D.CompTIA 220-701: Practice Exam over four hours for a response. Which of the following is the MOST likely cause for the problem? A. Which of the following should be the technicians NEXT troubleshooting step? .www.com Ac tua A. Any Time.

com Ac tua lTe A. The printer address has changed and the customer needs to remap their printer.co When installing a new CPU for a customer.www. Thecustomers permissions have changed and needs to be an administrator to print color. D. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. C. B. Ethernet hub D. Switch C. Which of the following is the MOST likely cause for the customers issue? A. It keeps the new CPU from falling out of the socket. It prevents theft by covering the values written on the CPU. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . The print spooler service needs to be restarted on the client computer. Firewall B.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer." . Everyone else is able to print to the color printer without a problem. It assists in keeping the CPU cool. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. D. B. It prevents voltage from shorting out the CPU. C. sts . The DHCP service needs to be restarted on the client computer. Since returning the customer is only able to print to the black and white printer. Any Time. The customer was able to print and then left on vacation. the customer asks what the tube of paste that came with the CPU is used for.

1. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Not enough free space on the hard drive C.9.16 C.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.actualtests. Incremental B. sts . Any Time. 176.CompTIA 220-701: Practice Exam A. The backup should clear the archive bit for each file.1. 206. 8. these files are then marked as archived.www.7 D.168.3 B. Which of the following is the MOST likely cause of this? A.1. Limited amount of memory for the display adapter B. Full D.1. Copy C.co m 112 . 192. Graphics card jumpers need to be reconfigured D. A full backup backs up all the files on the disk.1." . Which of the following backup type should be selected? A.15. A copy backup backs up the selected files and does not mark the files as archived.

co m 113 . B. has twice the cache of a dual core processor. is clocked four times faster than a normal unit. the customer is not done describing all their symptoms.www. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. B. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. Hear what the customer has to say without interrupting if it will not take an excessive amount of time.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. However. requires memory to be installed four units at a time. B. D. D. has two error correcting and checking units. twice the amount of cache.com Ac tua While a customer is describing a problem to a technician. Answer: C QUESTION NO: 361 A. the technician knows what the solution is. Answer: D QUESTION NO: 360 A dual core CPU has: A." . has four integrated processing units. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. double the number of pins. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . two separate processing units. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. C. C.actualtests. C. D. Any Time.

A UPS D. Nonmetallic tools C. The laser will be hot.actualtests.www. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. D. The print fuser will be hot. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. encrypt the contents of a hard disk.co m 114 . Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. A wrist strap B. B. Replace the mouse.com Ac tua lTe sts . provide remote assistance to users. Replace the touch screen. The ink carriage might move. D. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. prevent unauthorized login attempts. secure communications with websites. B. Calibrate the touch screen.CompTIA 220-701: Practice Exam A. C. The print spooler can catch any loose clothing. B. Which of the following safety precautions must the technician be aware of before repairing the printer? A. C. "Pass Any Exam. Reinstall the mouse drivers. Which of the following would BEST resolve this issue? A. C." . Any Time. D.

B. Any Time. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. telnet D. Which of the following would be the BEST way to communicate the mandatory update to the users? A. ipconfig B. Ask the user about where information on that update was released. B. Stop the mandatory update. State that the update has no relationship to the new issue and continue implementing a solution. C. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Disregard the statement and continue to resolve the new issue. Email the users about the update.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Answer: C "Pass Any Exam. C. D. Install the update without notice.co m Answer: C 115 .com Ac tua A. D. Which of the following is the BEST way to respond the customer? A.www. Post notices around the building." . ping C. Wait until the customer completes their statement andexplain how to resolve the new issue.actualtests.

Export registry file B. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Control Panel>Configuring Desktop B.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A." .CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Clear any removable disks from all drives and start-up PC. Save registry file "Pass Any Exam. how can the registry backup before changes are made? A. Step outside and answer the call.actualtests. C. Install Windows Updates. a PC displays MISSING NTLDR. D. Control Panel>Services C. C. Which of the following is the FIRST procedure that a technician should carryout to correct this error? .www. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. B. Which of the following is the BEST course of action? A. Any Time. . Disable plug and play in the BIOS. Backup registry file C. Remove any incompatible hardware. Ask the customer for permission before answering the call. Answer the call and then resume work. Display Settings>Advanced Settings D. D.co m When attempting to boot-up. B. Ignore the call and call back afterwards.

Any Time.co m Answer: B 117 . Start>Settings>Control Panel>System>Hardware C.actualtests. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. RJ-45 C. Install a Bluetooth USB adapter.com Ac tua A." .shell B.CompTIA 220-701: Practice Exam D. B. 15-pin D. Activate infrared ports in the BIOS. C. Update the firmware in LAN adapter. Which of the following would be the BEST method? A. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Install a wireless PCMCIA card. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. 9-pinD. D.www. 6-pin Mini-DIN Answer: A "Pass Any Exam. Start>Settings>Control Panel>Speech D.11g network connectivity to a laptop. which of the following locations would provide access to adjust the input levels? . shell E. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.

DDR RAM D.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Any Time." . Network . One of the memory modules has 168 pins.actualtests. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer.www. Task Scheduler C. Workstation D. Which of the following is the memory type? A. Boot loader phase D. RIMM C. Print Spooler B. SODIMM B. Which of the following services is MOST likely causing the issue? . nothing happens. "Pass Any Exam. Which of the following is the MOST likely cause of the problem? A.co m An end user reports that anytime they try to print locally. Logon phase B. Autoexec. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.bat C. The user does not have the correct printer driver.

"Pass Any Exam.CompTIA 220-701: Practice Exam B.exe.www. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Hard drive is failing D. Which of the following is the MOST likely cause of the noise? A. Any Time. Which of the following should the technician do? sts QUESTION NO: 381 . Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. The report is not formatted to use USB. There is no display on the monitor and the PC shuts off following the beep. Install the support tools from the Windows XP CD. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. D. Modify the path variable to include the location of winipcfg. Run theipconfig /all command. The monitor has failed. C. Which of the following is the MOST likely problem? A. Error correcting memory making data adjustments C. The CPU has dislodged from its socket. Run theipconfig /registerdns command.actualtests. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. D. The printers USB port is not compatible. C. The hard disk drive has failed. The user does not have the correct network drivers. D. B. Power supply warming or cooling B." .co m 119 . B.com Ac A. C. The operating system is corrupt.

Use a low level format. C. D. Which of the following is a BEST practice to ensure that the companys data is protected? A. enable one of the new devices in each profile. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . but either device will function if the other is disconnected. Create two hardware profiles. C. Use thefdisk command. ISDN B.co m . Sometimes either or both devices fail to function. Install additional ribbon cables." .ROM drive.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. DNS D.actualtests. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Any Time. B. Upgrade the power supply. B. D. Upgrade the device drivers for both components.com 120 Ac tua lTe A. Repartition the hard drive. Which of the following should the technician do? A.www. Use the format command. Answer: B QUESTION NO: 386 "Pass Any Exam. MAC filtering C.

CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Program Files B. C. The user has placed a non-bootable floppy diskette into the diskette drive. Dual independent bus architecture B. B. Installing the fastest memory available B. the technician verifies that the hard drive is being correctly recognized by the BIOS.co m 121 ." . Installing the newest memory available D. The hard drive has failed. The hard drive jumpers are configured incorrectly.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message.actualtests. While troubleshooting. D. Installing more memory of the same type and speed C. DDR2 RAM "Pass Any Exam.www. Windows C. Installing same memory type but at a slower rate of speed A. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. The BIOS must be set to auto-detect the hard drive. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Any Time. Documents and Settings D.

Coaxial D. Fiber optic B.com Ac tua lTe A." .pair copper wire B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.pair copper wire D. Fiber optic B. IEEE 1394 C. TwisteD. Fiber optic C.co m Answer: C 122 . Any Time.actualtests. Hyperthreading D. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. IEEE 1394 C.www. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .CompTIA 220-701: Practice Exam C. IEEE 1394 D. TwisteD.

It provides slots for expansion cards. ISA slot D. Docking station B. LC C.actualtests. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A.www. RJ-45 B. ECC D. TCP/IP "Pass Any Exam. Non-ECC C. SC D." . Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Express bus C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Dual channel B.com 123 Ac tua lTe sts . connectors for peripheral devices. Any Time.co m . and bays for storage devices. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.

co m 124 . Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.CompTIA 220-701: Practice Exam B.11n D.actualtests. C. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. The access point would now transmit on only one channel.11a C. Data encryption would be less secure over wireless connections. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. 802. A user would need to manually type the SSID to connect. Data encryption would be more secure over wireless connections.www. Any Time. L2 cache C.com Ac tua lTe sts QUESTION NO: 398 . 802. In the socket of a component C. Hyperthreading D. On top of a component D. D. B. On the outside of a heat sink B." . Answer: A "Pass Any Exam. Dual Inline Package (DIP) B.

Upgrade retains user settings C. Upgrade formats the drive B. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.co m .www.255.255. Windows Language Wizard B." . Windows Multiple Language Keyboard Pack C. Any Time.0 D. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.1 C. Applications need to be reinstalled with an upgrade D. 255. 255.255.0 B. Windows Multilingual Interface Pack D. 255.0. 255.255.actualtests.0.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0. QUESTION NO: 403 A user reports that their USB device has stopped working.com 125 Ac tua lTe sts .0.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0.0.255.

co m . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.mp3 at the end of mpeg layer 3 file names in Windows XP? A. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. BIOS B. floating bars. three-dimensional viewer. B. tua In Windows Vista Ultimate. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. CPU "Pass Any Exam. C. Determine how long before the user is due for an upgraded system. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B.CompTIA 220-701: Practice Exam A. seeing windows. D. Any Time. RAM C. RAID D." . D.www. Determine how long the user has had the problem. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .com 126 Ac A. aero glass. Determine if changes have been made that could have caused the problem. a user has the ability to customize translucent windows called: lTe sts . B.actualtests. C. Determine if any other users are affected by the problem.

Perform a backup before making any changes. Answer: C "Pass Any Exam. A.co m 127 . Support different resolutions D. Establish a plan of action to resolve the problem.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). The user has asked that a full backup be run every day. D. Establish a theory of probable cause. Which of the following is the NEXT step that the technician should take? A. findings and solutions. Incremental B. Differential D.www. B.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. C." .actualtests. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. To support active desktop E. Document all issues. Higher response time B. Daily C. The technician has validated the problem and suspects that the application needs to be reinstalled.com Ac tua A. Any Time. Limited bandwidth Answer: B. Which of the following types of backup should the technician select? . Limited display size C.

D. Call their manager and report the status of the issue. Call their manager and report the status of the issue.www." . C. Which of the following should the technician do NEXT? A. Question the user and make sure that they have not made any changes to their system recently.co m 128 .ROM drive and tested that everything is working properly. you need to use the DxDiag utility (DirectX Diagnostics). Run a backup of the system. B. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. regedit B. dxdiag Answer: D Explanation: To test the DirectX functionality. Further troubleshoot the defective drive to determine if the problem is covered by the warranty.com Ac tua lTe sts . Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. C.actualtests. Any Time. ipconfig C. Which of the following should the technician do NEXT? A. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Run a full system backup.ROM drive and has tested and found that the drive is defective. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. D. B. Develop a plan to get the drive replaced. Document their findings and the actions taken. msconfig D. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Which of the following utilities should the technician run? A.

" . Use non-technical terms. Use email so that everything is in writing.actualtests. Use the proper acronyms.exe B. D.co m . 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Ntbootdd.com 129 Ac tua lTe sts . Ntldr C.www. B. Which of the following is the BEST approach to tell the customer what is going on? A. Hal. 1.dll Answer: D Explanation: The HAL. 4095MB C. Any Time.sys D. The size equal to the physical memory B.5 times the physical memory D. C. Use technical jargon. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Smss.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.

D.com 130 Ac tua A technician is working on a computer with periodic shutdown problems." . Which of the following is MOST likely causing the shutdown issues? lTe sts . Inform the client the service must be rescheduled with a different technician.www. and make the repairs as quick as possible to try to catch up on the schedule. Any Time. Electromagnetic interference due to the copy machine in the room. B. Ask to get an interpreter to assist in the language barrier. D. Power supply on the computer is going bad. Call the customers scheduled that day and reschedule all the appointments to different days. D.9 port? A. C. Power supply to the room is not great enough for both the copy machine and the computer. Skip the first appointment. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls.co m . Improper ventilation from dust buildup inside the computer. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day.actualtests. B. RS-422 B. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. RS-232 "Pass Any Exam.CompTIA 220-701: Practice Exam A. B. C. explain the reasoning to the client. Answer: C QUESTION NO: 418 A. Get a language to language conversion dictionary to help understand what is being said. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. It has been in service for four years and is located in a copier room. C. Go to the first scheduled appointment late. Which of the following is the BEST course of action to take care of the appointments during that day? A. Restate the issues to the customer for validation.

Disable SSID broadcast. Greater duration of power availability. A. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). B. Enable DHCP. IEEE 1284 D.G "Pass Any Exam.www. QUESTION NO: 421 How many pins does a VGA Connector have? A. Use a TPM Chip. Use WPA encryption. 25 D. Answer: A. C. More devices can be powered at one time.CompTIA 220-701: Practice Exam C.D. C. Higher electricity measured in volts. F. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A.co m Answer: B 131 .actualtests. Enable Volume Shadow Copy. Any Time. E. Disable WEP. B. 15 C. G. 9 B. Use a MAC filtering. More horsepower will be provided.com Ac tua lTe sts ." . D. D.

1. A worm requires user interaction. 360Mbps D.www. A worm self-replicates. C. 20Mbps. Any Time. D.0 data rates? A. "Pass Any Exam. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 16Mbps. B. 2. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 1. 10Mbps. B. Add a KVM switch to thetechnicians computer. 32-bit card C.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 450Mbps C. C.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. 16-bit card B.0Mbps.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 128-bit card D.actualtests. Which of the following provides the BEST solution? . Add an infrared connection to all computers. Which of the following is the BEST solution? A.5Mbps." . Add a USB hub to each computer.0Mbps. 480Mbps B.5Mbps. A virus does not require user interaction. Add a Bluetooth connection to all computers. 256-bit card . 12Mbps. 2.

and reschedule. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. "Pass Any Exam. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. after completion. Go to the second appointment because it is listed as priority and then reschedule the first. B.www. Stay on the current service call and arrive late on the next service call. Call the next service call. D. and go to the next service call. this is going to make the technician late for the next service call appointment. C. B. Which of the following is the BEST resolution for the issue? sts . Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. Rush to finish the job. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Try to hurry at the first appointment to make it to the second appointment in a timely manner.co m . Make the first appointment and then. D. Any Time. Leave the current service call to make the next service call. C. lTe A service call is taking longer than expected for a technician. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify." . Call the second customer. B. A virus self-replicates. apologize. apologize. call the second customer and explain you are running late.CompTIA 220-701: Practice Exam D.actualtests. and reschedule.com 133 Ac tua A. Which of the following should the technician do FIRST upon arrival at the customer site? A. C. Which of the following would be the BEST way to handle the situation? A.

Tell the customer that the operating system is corrupted and must be reinstalled. Windows Media Center C. Windows Narrator "Pass Any Exam." . RJ-11 B.co m 134 . A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Call another technician who has worked with this customer in the past and inquire about any prior issues. D. RJ-45 C.CompTIA 220-701: Practice Exam D. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Which of the following options should the technician do NEXT? A. C. The current language on the workstation is the customers native language. B. BNC D. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language.actualtests. Any Time. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.com Ac tua A. Ask the customer if the technician can change the language. Which of the following applications can be used? A. Change the language and complete the service call. Windows Sidebar D.www. Windows Defender B. Explain that the issue can not be resolved because the technician does not understand the language.

Hard drive failure C. WindowsVista Ultimate C. Windows Vista Home Basic B. Memory failure D. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.actualtests.www. Windows XPMedia Center D." . Windows Vista Home Premium C. Windows XP Professional B. WindowsVista Business D. Any Time. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Which of the following is the MOST likely cause? A.co m 135 .com Ac QUESTION NO: 435 tua lTe sts . Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Pointing stick failure B.

Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Sidebar Interface C.actualtests. a worm that attacks multiple computers and memorizes each computers keystrokes. a person who go through a corporations waste to see if they can use any of the information. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. Answer: C QUESTION NO: 438 A. C. B. targeted email that is directed at a group of users so that it appears to be from a legitimate source. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. The printer was working fine Friday. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. D.www. Task Manager B." . C. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . Any Time. gadgets. D. applets. icons.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. B. hives.co m 136 . User Account Control D.

C. 800MHz processor B.CompTIA 220-701: Practice Exam A.co m . Verify that all other computer components are operating normally. Too many pages are being sent to the printer at one time. Spooler service needs to be restarted. Question the user to determine what has caused the video card to fail." . C. Username B. After speaking with the user and examining the symptoms.com 137 Ac A. Any Time. Wrong type of paper is being used for this printer.actualtests. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. Replace the video card to confirm diagnosis.www. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. the technician believes that the computers video card has failed. Smart cards D. D. "Pass Any Exam. B. LCD monitor D. Which of the following steps should the technician take NEXT? A. D. 128MB graphics card C. The printer drivers need to be rolled back to a previous version. Establish an alternative diagnosis. a computer must meet which of the following hardware requirements? sts . Key fob C. B.

Case fan B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A.co m 138 . lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Any Time. D. Without changing Windows Vistas system-wide color depth settings. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.EXE D. B. Hard drive Answer: D "Pass Any Exam. Right-click the applications shortcut and choose Compatibility. The Compatibility tab within an application shortcuts Properties B." . Processor C. Select Run in 256 colors. Right-click the applications shortcut and choose Explore. RAM D. Select Disable Visual Themes. which of the following will BEST fix this issue? . Enter the Compatibility tab and select Disable Visual Themes. CONVERT.www. C.actualtests. Which of the following is MOST likely the issue? A. Right-click the applications shortcut and choose Properties. DOSKEY C.com Ac Answer: A tua A. Right-click the applications shortcut and choose Properties. Enter the Compatibility tab and select Run in 256 colors.

Event Viewer Answer: D QUESTION NO: 447 A.actualtests. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus." . The technician has uninstalled the program. Which of the following should be used to troubleshoot this error? A. a computer is getting stop errors. Safe Mode B. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Active Directory Restore Mode C. but the stop errors continue. Last Known Good Configuration C. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Last Known Good Configuration D. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Disable Automatic Restart . Debugging Mode D. Any Time.co m A technician is unable to log into a users computer after installing new hardware. Telnet D.www.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Dxdiag C. Which of the following Advanced Startup options would BEST resolve this issue? . Debugging Mode B. Device Manager B.

Back up of the data C.com Ac tua lTe sts . Emergency Repair Disk (ERD) D. Voltages and size D. Any Time. Cordless phones D. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Last Known Good Configuration C. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.co m 140 ." .CompTIA 220-701: Practice Exam A. Incandescent lighting "Pass Any Exam. Which of the following would MOST likely cause the connection drops? A. Debugging Mode B. Resistance and size C. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.actualtests. Safe Mode D. Which of the following would need to be created prior to the installs? A. Wattage and size B.www. The access point is next to a speaker B. Restore Point B. Electrostatic Discharge (ESD) C.4GHz wireless access point that drops connections.

11n C.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. D. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.11b B. Chkdsk B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. 802. When the technician tries to delete the job. Which of the following is the MOST likely reason? "Pass Any Exam. 802. Any Time.www. Defrag C. Scandisk sts .11g D. Which of the following would BEST assist their searches? m .11 standards operates at a maximum speed of 11Mbps? A. B. C.co A technician notices that a group of users are continuously searching their computers for the same files. Indexing D. The fastest cache that resides outside the chip level. The largest cache that resides at the chip level. The largest cache that resides outside the chip level. 802. it will not delete. 802. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue.actualtests. The fastest cache that resides at the chip level." .com 141 Ac tua lTe A.

This printer is not capable of printing such fine details select another type of printer. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy.co m . C. Which of the following is the MOST likely cause of the missing detail? lTe sts . Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. The user submitted the job as a priority. The job must be deleted using theprinters front panel. Bluetooth "Pass Any Exam. Send a test page to the printer. The technician does not have the necessary permissions. B. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Run an alignment page. The printer does not support the font on the document.www. B. Replace all of the print cartridges. Once a job is submitted to the queue it cannot be removed.actualtests. The printer is set in draft mode in the printer properties. Any Time.com 142 Ac A. Gigabit Ethernet B. B.CompTIA 220-701: Practice Exam A. D. Power cycle the printer. Wi-Fi C. D. C. Which of the following options would BEST help troubleshoot the problem? A." . C. Infrared D. Some of the inkjets are clogged in the cartridge. D.

co Which of this following wireless security options is MOST secure? m 143 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. replace the printer and then print everything that was saved. 802. WPA2 withshareD.key authentication D. WEP2 withshareD.www." . C.11b C. WEP withshareD.key authentication B.com Ac A technician must replace a network printer. 802. B. Delete all print jobs before replacing the printer. 802. Notify all users before unplugging the printer. 802.11n B.key authentication C.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. Unplug the network printer and then replace with a new printer. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. Which of the following is the FIRST step the technician should take? tua lTe sts A. Any Time.11a D. WPA withshareD.actualtests. D. Save all print jobs.key authentication .

bat. "Pass Any Exam. boot. C.co m 144 .ini file. D. The hard drive is faulty and needs to be replaced. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts .com Ac tua A.CompTIA 220-701: Practice Exam A. convert B.actualtests. C. Enter hard drive information manually into the Boot. Which of the following is MOST likely the cause of this problem? A.ini C. sysedit B. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.www. Enter hard drive information manually into theNtldr file." . Any Time. Enter hard drive information manually into the Autoexec. msconfig D. The system cannot connect to the network. fdisk C. Enter hard drive information manually into the BIOS. The system does not have enough free hard drive space. After installing the hard drive which of the following must the technician do NEXT? A. chkdsk D. D. B. The automatically restart feature in System Failure option is on. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. B.

co m . B. Answer: B QUESTION NO: 470 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem.actualtests. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. APM is off. D. The technician suspects an IRQ conflict. Start>Run>Regedit B. BIOSis reporting a memory error. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Device Manager>Power Options>Check-off the Hibernate box C.www. Any Time." .com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . My Computer>Hardware>Settings D. BIOS>Power Menu>S11>Hibernate D. Device Manager>Computer Properties C. Which of the following is the MOST likely problem? A. In which of the following can the technician go to review the IRQ settings? A. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. CMOS battery is dead. Hard drive is faulty. C. Control Panel>Power Options>Hibernate tab B.

The toner cartridge is defective. The workstation will power up if only a single drive is connected. The pick-up roller is defective.www. Power supply wattage is too high. Power supply wattage is too low. Answer: A A. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. B.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages." .com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. The fuser unit is defective. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Which of the following is the MOST likely cause? A. Power supply is the wrong voltage. C. Power supply is the wrong form factor. D. The feed roller is defective. Powersupplys fan is defective. Which of the following is the solution? A. Window Vista Home Premium "Pass Any Exam. B. Powersupplys fan is defective.actualtests. B. C. Windows Vista Home Basic B. D. Windows XP Professional C. D. C. Any Time. The workstation does not power up properly. Power supply is the wrong wattage. Power supply is the wrong form factor.co m 146 .

DLT D.actualtests.CompTIA 220-701: Practice Exam D. Any Time. ECC C. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. SLI B." . Better cooling D. UPS B. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. Error detection C.com Ac tua lTe A. Lower cost B.www. SLI D. DDR C.co QUESTION NO: 475 m 147 . ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .

SSID broadcasts C.co m . VPN B. Parallel B.www. MAC filtering D. but requires the last device to use a terminator? A." . QUESTION NO: 480 "Pass Any Exam. FTP D.actualtests. The use of an SSID cannot limit access even though it is used by all the routers.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. WEP keys B. SNMP C. There is no IP filtering or DNS filtering.0 D. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. This method allows access to only computers that have specific MAC addresses. Any Time. IEEE 1394 C. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts .com 148 Ac A. USB 2.

RFI B.hoc C. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. SSID broadcast ID D. Worms D." . High temperature warnings and cautions D.www. CRT C. Channel number C. AD.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. which of the following settings should be changed to prevent interference between the two devices? A. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . WEP key B.co m 149 .com Ac A. Network diagram to prevent damaging any cables "Pass Any Exam. Hazardous chemicals or compounds C. Slipping hazards or dangerous footing concerns B.actualtests. Any Time. EMI D. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. Adware B.

Check to the correct type of paper is being used. Static or ESD damage D. D. IEEE 1394 port D. Change the toner cartridges. RF or wireless interference B. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Voltage or shocks C. Any Time." .com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts .actualtests. B. Touch pad B. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Which of the following is a primary safety factor when using a soldering iron? A. Replace communications cable. Flash drive C.www. C. Add additional memory to the printer. Which of the following is MOST likely having an issue? A.co m .

actualtests. Which of the following devices is MOST likely connected to the other end of the cable? A. because it has much lower crosstalk and interference in comparison to copper cables. NIC D. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. Scanner D. If they want to add more gadgets.www.CompTIA 220-701: Practice Exam A." . UTP C. CRT monitor C. Fax machine C. . RJ-11 D. Switch B. Any Time. BitLocker "Pass Any Exam. They can span distances of several kilometers. which of the following features should they research? A. and several other items on their display. STP B. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. calendar. LCD monitor B.co m 151 .

Which of the following troubleshooting steps is NEXT? A. Establish a theory of probable cause. Heat sink C. actions.CompTIA 220-701: Practice Exam B. Any Time. Decoder software needs to be loaded. D.www. and outcomes. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Ask the customer what the issue is. Power supply D. Case fan B. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive.co m 152 . C. B.com Ac tua A. Establish a plan of action to resolve the problem. Which of the following is MOST likely the issue? A." . Answer: A "Pass Any Exam. Document findings. The sound card is not connected properly. D. B. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem.actualtests. Defender C. C. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Sidebar D. The system does not have enough RAM installed. The drives device driver needs to be updated.

Establish a plan of action to resolve the problem and implement a solution. actions. B. Which of the following troubleshooting steps should the technician perform FIRST? m 153 .CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Answer: D QUESTION NO: 497 "Pass Any Exam. B. and outcomes.com Ac tua lTe A. D. Verify full system functionality. C. D.co A technician arrives at a customers location in response to a call. Any Time. D. C. B.www. Document findings. and outcomes. Document findings. Which of the following is causing this to happen? A. C.actualtests. Test the theory to determine cause. actions. The keyboard is faulty. Verify full functionality and implement preventative measures. Ask the customer questions to identify the problem. The system is in hibernation mode. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Which of the following troubleshooting steps is NEXT? A. sts . mouse movement and the power light is blinking. The power supply has a loose connection. Establish a theory of probable cause." . The BIOS need to be updated.

Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . D. The technician needs to map the drive. Print out a test page. Any Time. The operating system is corrupt. Download the latest drivers from the manufacturer. Configure the IP settings. Fans are applied with thermal compound.actualtests. which of the following shortcuts can lock the computer without logging off the user? (Select TWO).www. B. Ctrl + alt + L "Pass Any Exam. Fans must be directly applied to the cooled component. D. Fans provide active cooling. Which of the following is MOST likely the cause for this problem? A. A. Windows key + L C. The technician needs domain administrator rights." . Answer: A Answer: D QUESTION NO: 500 On a Windows computer.heatsinks are not. Fans provide passive cooling.co m 154 . C. Configure NetBEUI settings. C.heatsinks provide passive cooling.heatsinks provide active cooling.com Ac A. tua A user purchased a TCP/IP laser printer.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Ctrl + alt + delete then lock computer B. B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. B.heatsinks do not. D. The technician needs local administrative rights. C.

Any Time. The monitor and laptop video cards are incompatible.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. Windows key + Alt + M Answer: A. A hard drive with more than 4MB of free space B.actualtests. The video cable connecting the monitor is loose. A CD. QUESTION NO: 503 A user reports that during a business trip to Europe. Answer: C Explanation: If the display of the laptop is not working.co m 155 . Which of the following is the MOST likely explanation? A.com Ac tua lTe sts . D. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. The AC adapter was inserted in the incorrect port. A video card with at least 16MB of VRAM D. The function key was not pressed to toggle the video output. which of the following must be available in the computer? A." . the AC adapter for their older laptop quit working.CompTIA 220-701: Practice Exam D. then you can try to toggle the video output function key and plug in an external monitor to the laptop. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.www. Which of the following is the MOST likely cause? A.ROM drive C. C. Windows key + alt + delete E. B. The laptop BIOS was not updated to support external video. "Pass Any Exam.

Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . C. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. C. A Remote Desktop session has been established on laptop. Which of the following will correct this problem? A. Change the display resolution to a lower setting.com Ac tua A. D. CHAP II Answer: B "Pass Any Exam. The adapter was rated for 110-120 Volts.actualtests.CompTIA 220-701: Practice Exam B. The mouse pointer software is corrupt. B." . their pointer will randomly move about the screen or highlight words.www. D. lTe A user reports that when they are typing.co Answer: C m 156 . PGP D. IPSec B. Any Time. D. The sensitivity of the touch pad is too high. Toggle the function key for the video display. The adapter was rated for 220-240 Volts. Uncheck Extend my Windows Desktop in the Display Properties. B. The laptop is near a source of EMF interference. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. The adapter was rated at 50-60 Hertz. EFS C. Adjust the refresh rate of the display to 72 Hertz. C. instead of seeing their desktop they only see their background graphic.

com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Format the drive.co m Which of the following will improve the functionality of the OS immediately following a new installation? . D. C. B. Setup user profiles. . Configure biometric authentication. C. After completing the initial configuration. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. they notice the system takes a long time to display the desktop. C. Run the defrag command on the system. which of the following MOST reliably prevents all data from being stolen? A. D. Install anti-virus software. Perform a disk defragmentation. Any Time. D. Encrypt all local data files. Install system patches.www. Store the drive next to a magnet for one hour. "Pass Any Exam. Install network monitoring software and perform a trace. B. B. Physically destroy the disk platters. Which of the following steps would shorten the startup time? A. Remove the control circuit board from the drive." . Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A.actualtests. Run a full anti-virus scan.

The customer is using the laptop power button instead of the docking station power button. Answer: C QUESTION NO: 512 A. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. C. Which of the following should the technician do FIRST after the problem is resolved? A." .www. C. Which of the following steps should the technician take prior to installing the application? (Select TWO). Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. C. lTe sts . D. B. B. They have had problems installing this application in the past. Defragment the hard drive. Boot the computer in Safe Mode. Read the application release notes.co m . Any Time. The laptop battery is defective and needs to be replaced. they called the OEM and identify the problem. D. Call the department management to document the issue.actualtests.B QUESTION NO: 513 A technician is troubleshooting a computer error. D. Run thechkdsk /f command on the system.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. The laptop has an electrical short in the power supply. E. Decrease the size of the paging file. Which of the following is MOST likely causing this? A. After initial troubleshooting.CompTIA 220-701: Practice Exam B. The laptop power cord is being used instead of the docking station power cord. Launch the File and Transfer Wizard. The customer can power up the laptop when using the power cord without the docking station. Remove unneeded startup applications. "Pass Any Exam. Create a restore point. Answer: A.

Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Post the solution on an online tech forum." .com Ac tua lTe sts . Class B C. Class A B. Document the issue and the applied solution. It runs slower than the processor speed. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Monitors sessions between two hosts C. D.168. It runs faster than the processor speed. D. Provides a logical connection between a workstation and the network infrastructure D. Class C D. C.actualtests. Describe the issue at the next staff meeting. Assigns IP address to the workstation B.10 is an example of which of the following address classes? A.www.co m 159 . Answer: B QUESTION NO: 514 The IP address: 192.CompTIA 220-701: Practice Exam B. B. Any Time. It runs at processor speed. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. It runs at half the processor speed.0. C.

B. Useregedit to export the user data to the new system. C. DLC E. A. NetBIOS C. D. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . A hub broadcasts all traffic to all ports. From Windows Explorer. TCP D. copy the users profile from the old system to the new system. Use the USMT to export the data from the old system. C.co m 160 . Hubs are limited to a bandwidth of 4Mbps." . Which of the following should they do NEXT? "Pass Any Exam. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system.actualtests. D. A. and import it to the new system. A hub directs traffic between locally attached computers.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. cached website credentials and desktop preferences. Hubs only support TCP/IP protocols. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. Any Time. B. The customer has required all personal information be migrated to the new computer including favorites. SPX B. IP Answer: C.www.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO).

actualtests. Update the drivers for the video card. Dispose of the monitor in the trash. C.www.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. While preparing the files for the disc burning. D. D." . Update the drivers for the touchpad. B. The laptops NIC needs updated drivers. C. B. Lower the pointer speed in the Mouse Control Panel applet. Answer: A QUESTION NO: 522 A. Disassemble the monitor to prepare disposal of parts independently. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. The laptop is not receiving enough power from the battery so a second battery should be installed. Dispose of the monitor according to applicable environmental regulations. Any Time. B. they can connect to the network. the technician notices files that pertain to other employees. Which of the following is the BEST option to solve this issue? A.co m . Which of the following should the technician do? "Pass Any Exam. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. If they connect the AC adapter. The laptop is not receiving enough power from the battery so the battery should be replaced. Format the hard drive and reinstall the OS. Discharge the CRT prior to disposal. Which of the following is the MOST likely cause? lTe sts . The power management settings on their laptop are set to disable the internal NIC. C.CompTIA 220-701: Practice Exam A. D.

Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Tell the user that they will return later in the day once they have cleaned their desk. Organize theusers papers into file folders. Carry it by holding it upside down by the base.www.co m 162 . Report the issue to theusers manager and return the next day to work on the issue. B. Keep the files on the portable drive and then look at them later for confidential material. B. Carry it with the protrusion on the back facing your body. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. they cannot identify their username. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. B. D. Delete the files off the portable drive once they are finished burning the disc.actualtests. Provide copies of the files to the people named on them. Reset the password for them and inform them of their username. D. Which of the following actions should be taken? A. Any Time. Which of the following should the technician do? A.CompTIA 220-701: Practice Exam A. The technician needs to work on the issue but is distracted by the users mess. Call the person that wants the disc burned andask them if they can look at the files. D. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. The user is quite messy and has a lot of paper strewn about. B. Carry it by using both the power and video cords for stability. C. D. however." . providing standard permissions. "Pass Any Exam.com Ac tua lTe sts . Schedule a later time to call them back once they remember their username. C. C. C. Create a new account for the user. Carry it with the screen closest to your body. Follow thecompanys established guidelines to reset passwords.

actualtests. and forward. Receive. understand. ask for help and respond.co m 163 . Receive. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Verify that the user has not made any OS changes. D. B. evaluate and respond. Which of the following would be the MOST effective way to respond to this call? A. put on hold. B. Check the BIOS for temperature changes. Listen to callers concern without interrupting and being judgmental. Ask the caller to call back when they are in a better mood. Receive.www. Respond by asking the caller to slow down and repeat the concern twice. C. put on hold and forward. give first impression. Which of the following should be the FIRST course of action? A. Respond by informing caller to slow down and change their attitude. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues." . C. Attempt to replicate and verify the issue. Any Time. it sounds like an airplane taking off. interpret. D. A customer reports that when the computer starts up. Receive. Open the case and determine the cause of the noise.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. C.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Answer: C "Pass Any Exam. B. D.

Which of the following is the BEST course of action? A. Forward the customer to another technician in order to listen to the co-worker. Email the manufacturer with the details of the issue. C. Research online forums for assistance. Put the customer on hold just for a few minutes. B. Ask the customer's permission to put them on hold. Answer: B QUESTION NO: 533 A technician is responding to a customers call. At the same time.actualtests. D. Forward the customer to another technician. 12 volts C.com 164 Ac tua QUESTION NO: 532 lTe sts . Avoid the incoming call and call back later. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. B. Which of the following is the BEST course of action? A. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. 24 volts D.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen." . 6 volts B. Write down error code and ask for assistance. "Pass Any Exam. Which of the following is the BEST course of action? A. D. Update the OS with the most recent patches. Any Time. 32 volts Answer: B A technician is on the phone with a customer. C. a co-worker asks the technician for assistance.www.co m . The technician receives another incoming call from the technician's friend.

Which of the following troubleshooting steps should the technician perform FIRST? A. Document that disabling the firewall did not solve the issue and call another technician for assistance. D.CompTIA 220-701: Practice Exam B. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Put the customer on hold just for a few minutes and assist the co-worker. C. Replace RAM modules and verify that all other system components are operating properly. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer." .www. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Answer: D "Pass Any Exam. however. Which of the following troubleshooting steps should the technician take NEXT? A. B. the technician believes that firewall settings may be the cause.com Ac tua lTe sts . Reinstall the firewall software.co m 165 . After speaking with the user. Contact the user to determine if any recent changes have been made to the computer. disabling the firewall did not help the issue. C. Replace the workstations NIC. Any Time. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Replace the motherboard and perform a system restore. B.actualtests. D. Use Windows Recovery Console to perform a repair installation of Windows. C. Formulate another theory as to what might be causing the problem. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. D.

Delete all the illegal content from the user's computer. Use an uninterruptible power supply (UPS). Install anti-spyware and run an initial scan. D. Report the situation to the appropriate authorities.www. Which of the following describes the BEST course of action? A. B. D. The technician speaks with the user. Establish a theory as to what caused the changes to the computer.actualtests. a technician discovers content which they believe may be illegal.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street.com Ac QUESTION NO: 538 tua lTe A. Answer: B QUESTION NO: 539 "Pass Any Exam. Report theusers story to management and wait for further instructions.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Which of the following should the technician do NEXT? A. Use a signal attenuator. Plug the computer into a different power outlet. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. B. Use a surge protector. C. Answer: D Answer: A While troubleshooting a problem on a users computer. Ignore the content and complete the repair. Insist that the user immediately delete the content. C. Perform a virus scan and evaluate the results." . Any Time. B. sts . C. D.

It is not appropriate unless the content is public knowledge. For backup purposes and with thecustomers permission. A low toner cartridge "Pass Any Exam.actualtests. A corrupt software driver B. DDR3 B. DRAM D.co m 167 . Ignore the situation so as to avoid workplace conflict. It is never appropriate to copy acustomers data." . D.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. D. random characters? A. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Any Time. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. Report the situation to appropriate authorities. C. For backup purposes and if the technician deems it necessary. RDRAM C. Which of the following is the BEST course of action? A. resulting in the need for continuity chips in otherwise unused slots? lTe sts . Confiscate the co-workers personal storage media. Notify the customer about their stolen data. from computers which are in for repair. When is it appropriate to make copies of a customers confidential data? A.www. C. B. Answer: C QUESTION NO: 541 A.com Ac tua Which of the following RAM types requires that all available memory slots be filled. Excessive humidity C. B.

D.com Ac tua A. Any Time. HTTPS C.www. HTTP Answer: A "Pass Any Exam. B. WAP D." . KVM switch B. Windows 2000. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A.co m 168 . which of the following hardware components needs to be installed? sts . WEP B. WindowsVista Ultimate. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. C. TV tuner card C. Windows XP Home Edition. Windows XP Professional. Docking station D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. Video capture card lTe If using Windows Media Center.actualtests.CompTIA 220-701: Practice Exam D.

www.co m . Any Time. L2 cache B. 1024GB D. Which of the following components should the technician replace? A." .actualtests. 32GB C.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A.com 169 Ac tua lTe sts . HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. WAP C. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. WPA D. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. Although Windows XP lets you format only up to 32GB but can read larger volumes. CMOS battery C. Processor D. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. SFTP B. 16GB B.

110 C. Heatsink B. which of the following ports is used for Remote Desktop (RDP)? A. C. Check the software for a complete install. Hidden devices D. 3389 Answer: D "Pass Any Exam. RAM capacity C. Mapped network drives F. Active Answer: D QUESTION NO: 552 By default. D.co m 170 . 2335 D.com Ac tua lTe sts ." . Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Check the wireless card to be sure it is seated correctly.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. Check to see if wireless is turned on. I/O address ranges E. B.actualtests. Any Time. A. Devices by type B. Passive C.C. 80 B.www. Liquid D. Explanation of error codes Answer: A.CompTIA 220-701: Practice Exam A. Check the wireless card for antenna connections.

Wireless card C. 25 C.www. Any Time. Capture D. NIC B. by default. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Multimedia B.co m 171 .CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. 23 B. TV tuner C. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. SATA D." . is used for Telnet? A. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. 80 D.com Ac tua QUESTION NO: 555 lTe sts .actualtests.

The technician has determined this can be done. VPN D. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. HTTP C. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Safe Mode with Command Prompt B.www. Memory C.com 172 Ac A.CompTIA 220-701: Practice Exam A. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A.actualtests. Which of the following would be the BEST recommendation to the customer? A. WAN B." . Enable Boot Logging C. Operating system B. Any Time. Firmware D. but the motherboard needs an update. Which of the following must the technician update? sts . Last Know Good Configuration D.co m . Bridge B. Crossover cable "Pass Any Exam. Router C.

actualtests.www.com Ac A.CompTIA 220-701: Practice Exam D. C. C. Unplug the device from the computer. D. Turn off the power to the USB device first then the computer.co m Answer: A 173 . Answer: A "Pass Any Exam. B. C. B. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Which of the following should the technician do? . Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. a technician should advise the customer to: A. change the password frequently. Use the Safely Remove Hardware icon in the System Tray. Any Time. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. D. try and keep the same password so the customer can always remember it. Send the drive to a data recovery company. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Use the Safely Remove Hardware icon in the Control Panel. try not to use numbers in the password. use their telephone number as the WEP key. D." . B.

If the monitor has been degaussed recently B. and select folder. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. The power to the external displays docking station D. Improved registry settings D. create the folder on a flash drive and then click and drag the new folder to the desktop. Improved performance B.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A.com Ac tua QUESTION NO: 565 lTe sts . create the folder in My Documents then click and drag the new folder to the desktop. Any Time.co m 174 . Improved security features C. Which of the following is the FIRST item to check? A. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. select new. rightclick on the desktop. B." . C. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station.actualtests. The monitor driver version C. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP.www. use the run command and type folder. D.

"Pass Any Exam. B. D. popup advertisement that has been blocked.com 175 Ac A. Boot into BIOS/Setup and change the boot sequence. Which of the following is the FIRST step the technician should take? A. Any Time. B. When Windowsstarts. Have the user power off for five minutes then restart the system.co m . Run a check disk operation on the hard drive. B. B. Boot into BIOS/Setup and update the BIOS. The technician explains this is a: A. Boot into setup/BIOS and check the Graphics options. Boot the unit in Safe Mode by pressing F8.actualtests. tua A technician wants to reinstall Windows operating system on a notebook computer. Have the user check external drives for media. D. C. press F8 and select Last Known good configuration. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Which of the following is the FIRST action the technician should take? lTe sts . Boot into BIOS and check the hard drive status.www. C. Boot the unit in Safe Mode by pressing Ctrl/Esc. D. C." . press F8 and select Safe Boot. The technician tries to boot the computer with the Windows CD in the drive. however. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. website where cookies are required. C. When WindowsStarts.CompTIA 220-701: Practice Exam A. the computer boots off the installed operating system on the hard drive. website that does not require a password to log in. Boot the unit in Safe Mode by pressing F5.

0. D. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Ask the customer what is occurring when the display is lost. Ask the customer how the laptop is being used when it reports the error.www. Any Time. C. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. B. Update or reinstall the display driver. Run the computer until the error occurs then find where the source of the heat is. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Check to see if the monitor and computer are powered by a UPS. Configure the printers IP to 127. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. D. C.1. Remove the battery and run the laptop on the external power supply. Answer: C "Pass Any Exam. Unplug and then re-connect all cabling to the components.co m Answer: A 176 . QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. B. B. C. Set the IP address to match the gateway address. Set the printer to DHCP. secure website.com Ac tua A.0.actualtests. Check the System Event log for over temperature entries.CompTIA 220-701: Practice Exam D. Enable print sharing from the main computer. Which of the following would be the NEXT troubleshooting step? A. D. Which of the following is the BEST course of action to take? ." .

The NEXT action would be to: A. Remove the power and check the position of the jumpers on the motherboard. cycle the power on the printer and observe the boot process. D. C. D. have the customer clear the print queue and reboot. Answer: B QUESTION NO: 576 "Pass Any Exam. replace the network card in the printer. C. check the printer properties on the server. power off the printer.co m 177 . B. The technician knows the print server had maintenance done over the weekend that included driver updates. pauses and then repeats. flash the firmware on the printer to match the new driver.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. check the printer for paper jams in the path.actualtests. B. Check the quick setup guide for BIOS settings. Consult the maintenance manual for the error code. D." . C. have each user remove and re-install the printer to update the driver. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. The NEXT step to evaluate the problem is to: A. B. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. Any Time.com Ac tua lTe sts . Replace the video card because there is no display. The technician arrives and finds the printer is online but there are not any lights on the network card. but only in monochrome.www. power cycle the printer to update the driver. Which of the following is the BEST course of action to determine the cause? A.

com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . WEP C. Computer Browser "Pass Any Exam. WPA. WPA2 B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A." . Password authentication B.www. Biometric authentication Answer: D QUESTION NO: 578 A. Smart card authentication C. WPA D. WPA encryption D. Which of the following Windows services is not starting during boot? A. Any Time. Which of the following security technologies is this considered? A.actualtests.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Sleep D.co m 178 . Hibernation C. Standby B.

check the power cable on the monitor. Northbridge B.www. D. BIOS C. check the video cable from the monitor to the PC. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. try turning the monitor on/off. check the power cable on the monitor. check the video cable from the monitor to the PC. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Southbridge B. B. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Turn the monitor on/off.actualtests. Add Hardware Wizard C. Answer: C QUESTION NO: 581 A. Turn the monitor on/off. The technician on call determines that the PC is powered on and is not in standby mode.co m . reseat the video card in the PC. try turning the monitor on/off. DMA controller D. C. Print Spooler D.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Reseat the video card. Any Time. reseat the video card. BIOS "Pass Any Exam. Check the video cable from the monitor to the PC." .CompTIA 220-701: Practice Exam B.

DMA controller C.com Ac tua lTe sts . Verify that the power button is plugged into the motherboard. Which of the following is the NEXT troubleshooting step the technician should take? A. Northbridge B. C. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Any Time. Southbridge C. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. CMOS D. Check the power supply for voltage output. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Replace the power button. Check the power outlet to verify it is supplying power.CompTIA 220-701: Practice Exam C. B. Southbridge D.www. BIOS D. D.actualtests. Answer: A "Pass Any Exam." .co m 180 . Northbridge B. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet.

Any Time.com Ac A user reports that they are suddenly unable to print to a network printer. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . The printer has corrupt drivers. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. Slot A Answer: A A. Theusers workstation has a faulty NIC. C. The printer has a faulty NIC. D." . The printer is no longer the users default printer. The technician can also print a test page from another workstation. 478 B. 959 D.co m 181 . B. "Pass Any Exam. Biometric password B. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Case open switch D. The technician can ping the users workstation and the printer.www. 775 C.actualtests. Port triggering C.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. It was working fine yesterday.

C. Turn off the firewall. Which of the following is the FIRST thing the technician should do? A. Turn on Automatic Updates. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet.E QUESTION NO: 590 When troubleshooting an issue with a customer. SODIMM D. B. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Inform the customer of how long it might take to resolve the problem. D." . B. Dual-core Answer: A. PCI express C. Set automatic updates to download only. DDR2 E.com 182 Ac tua lTe sts . Update the virus definitions and start a scan for viruses. Update the antivirus definitions. Disable all file shares. Assign a password complexity policy. they do not want the updates to interfere while they are working. however. Verify when the last time the computer was working correctly was. "Pass Any Exam. Any Time. C. B. C.CompTIA 220-701: Practice Exam A. Update the network device drivers. Which of the following should be selected to BEST meet the user's needs? A. Unplug the PC and put on an anti-static wrist strap.www.co m . Which of the following is a best practice? A. D.actualtests. Multi-core B.

Check the network connections. WPA D. Which of the following is the FIRST thing a technician should check? sts . MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. NTFS D. C. Check power on theusers laptops.actualtests. D. B.CompTIA 220-701: Practice Exam D." . FAT32 "Pass Any Exam. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops.com Ac tua A. FAT16 B. HPFS C. Check the print queue. lTe Several users report their print jobs did not print to the local shared printer.co m 183 . Any Time. Check the domain print server.www. Set automatic updates to download and install. Which of the following file systems should the technician select? A. Fingerprint scanner C. Username/password B. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A.

co m . Motherboard settings B. D. Answer: A After several months users report that their computer runs slower. Jumper settings D. How should the technician troubleshoot this issue? A.actualtests. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. a technician notices that the software hangs during the hardware detection phase. The technician needs to change the computers settings to boot from a recovery CD. Task Scheduler Wizard D. Task Manager B." . Any Time.com 184 Ac QUESTION NO: 598 tua lTe sts . Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. The problem is related to large files being deleted. Check the boot order in the BIOS. Check the CMOS battery. Backup Manager C. Check for incompatible hardware. B. Check the disk for scratches. Where should the technician make the necessary boot order changes? A.www. Firmware settings C. C. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot.

Right-click My Computer icon. Right-click Start menu. select Properties D.www.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. The installation CD is not available. An asynchronous modem C.com Ac A. ATX B." .co m 185 . PC/XT "Pass Any Exam. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. select Properties B. Which of the following is the BEST solution to locate the correct drivers? A. A cable modem D. C. Right-click My Network icon. Right-click System Tray. D. select Properties C. Any Time. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. Check the printers BIOS. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . B. AT C. A network interface card B.actualtests. Add Hardware Wizard. Check the USB port. Check the manufacturer's website.

ACL Answer: A QUESTION NO: 603 When a job fails to print.www.CompTIA 220-701: Practice Exam D. Any Time.com 186 Ac tua lTe sts . NNTP B. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A." . PPTP C. TELNET C. where would a technician go in Windows to print out a test page? A. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam.actualtests. RDP D. From the printer properties page D. NTP B.co QUESTION NO: 604 m . Manually on the printer C. From theprinters drivers B. SMTP D. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.

Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub B.CompTIA 220-701: Practice Exam A. Hub Answer: D "Pass Any Exam. Any Time.co m 187 . Modem lTe Which of the following network devices interconnects networks together? sts ." . Router D. Modem C.actualtests. Switch B. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Router D. Switch B. Port mirroring C. Modem C. Full duplex D.com Ac tua A. Bridge D. Hub C. Half duplex B.www.

Ink jet printers are safe for the environment. while the inkjet printer can only use ink cartridges. Any Time. The interface Answer: A "Pass Any Exam. inkjet. Laser printers use toner. A local printer has a small footprint and cost less money than a network printer that has a large footprint. The control panel C. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. thermal. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. C. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A.com Ac Answer: D tua lTe sts . while an inkjet printer sprays the image on the page. A maximum of two computers can share a local printer verses unlimited users can share a network printer. D." . The power supply D. while laser printers can be harmful to the environment. B. Laser printers fuse the image to the page. C.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. D.www.co m 188 . Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. while an inkjet printer fuses the image to the page.actualtests. B. The writing element B. and impact printer? A. Laser printers melt the image onto the page.

ATX C. A print job is waiting in the print queue. NLX D. B. The application used to create the document is incompatible with the printer. equipment from abuse and misuse." . C. 640 x 480 B.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . D. which of the following provides the MOST room for effective cooling? A.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. C. 800 x 600 "Pass Any Exam.actualtests. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. D. . BTX B. but the printer does not print the job. which of the following is the minimum default resolution setting that Windows XP supports? A. Outdated or corrupt print driver. customer's personal files and professional data. Which of the following may be the cause? A. Any Time.www.com 189 Ac tua lTe sts A. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. B. person who would be directly affected in the case of a breach. Printer configuration is incorrect. company's intellectual property and proprietary information.

1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. solid state drive. QUESTION NO: 617 A CD drive is a type of: A. SD flash drive C. B. EGA's was 640 x 350. D. number of installed hard drives. B. how data is distributed between multiple drives. the back up tape drive configuration. C. and SVGA resolution is 800 x 600.actualtests. CGA's resolution was 320 x 200 . SODIMM D. Any Time. DVD/RW drive B. 800 x 640 D. network drive. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A." .co m 190 . C.com Ac tua lTe sts .CompTIA 220-701: Practice Exam C. D.www. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. optical drive. the number of partitions across multiple hard drives. Answer: A "Pass Any Exam. hot swappable drive.

The addition of 3. tua On a desktop computer. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. it must have which of the following? A.actualtests. B. equivalent to the original power supply wattage. it is important for the output to be: A. Two processors installed on the motherboard D. D.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . C. The computer can run faster because of the larger power source. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly.co m . Any Time. auto sensing from 100 to 240 Volts.com 191 Ac A. Automatic integrated surge protection is provided through the upgrade. B. equal or lesser than the original power supply wattage. Thermal grease between the fan and theheatsink B. C. Thermal grease between the processor and the fan C. DIMM chip B." . Automatic voltage detection between 110 and 220 voltage is provided. equal or greater than the original power supply wattage. Thermal grease between the processor and theheatsink "Pass Any Exam. IDE drive C. D. AGP slot D.3 volts of power to the computer.www.

The memory speed will decrease. Which of the following statements is MOST likely true? A. Any Time. the computer must be equipped with which of the following? A. D. which of the following should occur? A.actualtests.co m 192 .com Ac QUESTION NO: 626 tua lTe sts ." . B. The computer will overheat. C. Hyper-threading technology D. D. B. Answer: A When installing a barcode scanner on a computer.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. Double the clock speed on a 32-bit processor B. The scanner must be configured to read the code(s) desired. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). The barcode scanner should be set up in the computers BIOS. The flatbed scanner must be removed. The OS will have to be reinstalled. "Pass Any Exam. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. Hyper-V technology C.www. The scanner must be installed between the PS2 mouse and the computer. C. The computer will not pass POST.

Which of the following is the possible cause? (Select TWO). The power supply is not connected to the system board. A memory chip is defective. Any Time. To allow peripheral devices such as a monitor to remain attached B. C. A PCI card is not correctly seated. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.CompTIA 220-701: Practice Exam A. E. D. Hard drive "Pass Any Exam. sts ." . Impact B. Which of the following could be contributing to the noise? (Select TWO).com 193 Ac A.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Inkjet D. To allow additional power to be available to the laptop when docked C. CPU B. Windows has a corrupt boot. To provide additional software security to the laptop D. To provide additional USB ports for the laptop E.co m . Duplex C. Cooling fan C.www.B QUESTION NO: 630 The user states the desktop computer is very noisy.ini file. To allow LAN/WAN switching Answer: A.actualtests. Laser Answer: A QUESTION NO: 629 Answer: A. A. The CRT display has failed. B.

B.actualtests. Which of the following technologies is capable of this functionality? A. ask one of the assistants at the company to contact the owner." . Document the work done at the firm. and due to space constraints. Which of the following would be the BEST course of action for the technician to take? sts . DVI-D "Pass Any Exam.www. Motherboard E.co m Answer: B . Call and/or email the owner the status of the repair and answer any remaining questions they might have. Document the work done at the firm. and personally contact the owner to update on the status of the repairs. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Any Time. Memory chip Answer: B. Document the work done at the firm and leave the company owner a voicemail. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. D. B. relaying details of the repair to save the technician time.CompTIA 220-701: Practice Exam D. Boot from LAN. Boot from Emergency Boot Disk.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Boot in Safe Mode. The repairs go as planned. C. leave a copy for the company owner.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. the owner would probably not want to be bothered during the work day. QUESTION NO: 632 A. C. D. Boot to Last known Good Configuration. asks to have a single-connection that will carry video and audio to and from the PC.

DVI-I C. B. in marked matching slots. B.com Ac A. PC card 8. Memory has to be installed in same speed and size modules." . C. Express card C. The motherboard jumpers need to be properly configured.www. Any Time. Keep thenorthbridge chip within acceptable temperature ranges. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Keep the power supply within acceptable temperature ranges. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A.1 D. "Pass Any Exam.actualtests. C. D. VGA D. Mini-PCI card B. Keep the hard drive within acceptable temperature ranges. PC card 7. which of the following is true? A. using chips equal to or larger than 1GB in size.CompTIA 220-701: Practice Exam B. Memory has to be installed in matching pairs. Keep the processor within acceptable temperature ranges.co m 195 .

56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? .actualtests.co m Answer: A 196 .CompTIA 220-701: Practice Exam D. Which of the following would be the MOST cost effective cable to choose? A. Use Windows built-in Disk Management utility and format the disk. Satellite D. WiMAX B. D. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Coaxial C. UTP B. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Run a high powered magnet over the drive several times. STP Answer: D "Pass Any Exam. C. Fiber D. Reformat the hard drive.www.com Ac tua lTe A. Due to limited ability to conceal cabling within walls. Use a multi-pass third party formatting utility. Memory has to be installed in marked matching slots. Any Time. the company is being forced to run the lines along power wiring and overhead lighting. Fractional T1 C. B." . using at least five passes.

Windows 2000 Pro C." . Four D. WindowsVista Business D. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts .C QUESTION NO: 642 A.www. Security Center B. Which of the following operating systems currently include this functionality? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Fuser "Pass Any Exam. Windows XP Professional E. Any Time. Windows Vista Home Premium Answer: A. A. One B.co m .actualtests. Windows Defender D. Two C. Device Manager C. WindowsVista Ultimate B.

Full duplex C.www.68. Ribbon C. Any Time. msconfig B.5 D. Toner D. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.5 C.1. Liquid ink Answer: C QUESTION NO: 644 Network hubs. can run at which of the following modes? A. ping a 192. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . 10Mb D.168. by design.122.0. ping f 189.11 B.16.CompTIA 220-701: Practice Exam B.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. regedit D. ping v 10.co m .com 198 Ac tua lTe sts .actualtests. 100Mb B.18.10. edit C. ping t 172. "Pass Any Exam." .

B. The monitor is not plugged into the video card. Any Time. MSCONFIG was used to enable the computer services. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. the operating system will only recognize 1GB of RAM.com 199 Ac A technician is adding RAM to a PC. Upon power on.co Which of the following utilities is used to perform a baseline on a hard drive? m . no errors are reported and the data cable is connected. Which of the following is the MOST likely cause of the issue? A.actualtests. D.ini file.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. The BIOS revision is the latest version. MSTSC D. The physical printer online light is lit. C. The PC BIOS does not support the new RAM size.www. MSIEXEC . Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. D. C." .ini file. PERFMON B. MSCONFIG was used to disable the computer services. The RAM has been inserted backwards in their slots. Which of the following is the MOST likely "Pass Any Exam. MSCONFIG C. MSCONFIG was used to execute the system. Which of the following choices is MOST likely the cause? tua lTe sts A. MSCONFIG was used to execute the win. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. B.

Component Services Answer: A "Pass Any Exam.0.0.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A." . The Use Printer Offline option is not checked. System Information D. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. My Computer C. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.0. ping 127.www. The Printing Preferences has been changed in Printer Properties.0.1 C. Control Panel B. Computer Management B.1 D.0.1.0 B.co m 200 .0. The Use Printer Offline option is checked. Performance Logs and alerts C.CompTIA 220-701: Practice Exam cause of this problem? A. B.com Ac tua lTe sts . The Print Processor has been changed in Printer Properties.1. C. ipconfig 127. localhost 128. D. Any Time. Device Manager D. ping 128.actualtests.

" .actualtests. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.com Ac tua lTe sts . Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Device Manager C.co m 201 . Performance Logs and Alerts D. Any Time. Performance Logs and Alerts D. Control Panel D. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Component Services D. Performance Logs and Alerts B.www. Computer Management C. My Computer B. Device Manager C. Startup Menu C. Computer Management B.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. System Tray "Pass Any Exam. Computer Management B.

cmd B. System Information C. System Configuration B. System Information .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Properties B. System Properties C. Power Options "Pass Any Exam.com Ac tua lTe sts A. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. Task Manager D." . Task Manager D. dxdiag C.actualtests. msinfo32 D. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. Any Time.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 .www.

1 B.actualtests. Hardware Wizard D. 172.1 Answer: D QUESTION NO: 665 "Pass Any Exam.1.CompTIA 220-701: Practice Exam B. 122. 4.100 C.168.168.www. Simple File Sharing B.co m 203 . Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. Performance C. Event Viewer C. Simple File Sharing C.1. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.1 D. Hardware Wizard D. 192. Any Time.168.1. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.10.com Ac tua lTe sts . Power Options B.100. Hardware Wizard D." .

com Ac tua lTe sts . 26 D.www. 8 B. 26 D. 12 C. 10 B." . 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.actualtests. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 10 B.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 10 C. 12 C. 63 D. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 64 Answer: C "Pass Any Exam. 8 B. 16 C. Any Time. 26 D.co m 204 .

Router B.com 205 Ac A. DSU C. and there are no error codes or beeps. 802.11n C. Connects multiple users to one computer. Which of the following components is the MOST likely at fault? A.actualtests.11b D.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. The battery is full and the laptop is plugged in. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . Allows multiple computers to communicate with each other in a network.co m . 802. Allows multiple users to have access to a central gateway. 802.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. C. D." . Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. and that it gets unusually hot. keyboard. Fan B. Connects multiple computers to one monitor.11g B. 802. Modem D. and mouse. B. CPU "Pass Any Exam.www. Any Time.

Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A.CompTIA 220-701: Practice Exam C. Spam D. Logic bomb Answer: B "Pass Any Exam.www. Collects user and program information usually for malicious purposes D.com Ac tua A. Worm B. Battery D." . Produces unsolicited advertisements via pop-up messages lTe sts . MSDS D. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Cable ties B. Any Time. Code that waits for a specific response before activating B. Trojan C.actualtests. Unsolicited mail that is sent electronically C.co m 206 . ESD strap C.

www.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. VPN C. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. "Pass Any Exam. Virus B. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A." . Windows Vista Home B. WindowsVista Premium D. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Unplug from the USB port. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.com 207 Ac tua lTe sts . Any Time. WindowsVista Business C.co m .actualtests. Safely Remove Hardware Function. C. B. WAN B. Worm C. Disable in the BIOS. Adware D. LAN D.

" . actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Cycle the power to ensure that thent driver works B. Document findings. Establish a theory of probable causes of the incompatible driver D.www.co QUESTION NO: 681 m 208 .actualtests. Start> Run>typecmd > nslookup B. Start> Run> typecmd > ipconfig C. An established recovery point B. A record of the administrative passwords C. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Which of the following is the FINAL step that should be performed? .CompTIA 220-701: Practice Exam D. A complete restore of the hard drive D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Escalate the problem to the next higher tier support shop C. Restart the OS. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam.com Ac tua lTe A. Any Time. Start> Run>typecmd> dir D.

actualtests.10.255.254.co m 209 . It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.168. The laptop also needs to be able to resume quickly from this mode. Check to see if the NIC is functioning.0.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. WiFi Card "Pass Any Exam. Stand by B. 127. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A." .1 D. Check thatWiFi is enabled. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. Suggest they move computer around. Any Time.com Ac tua A technician wants to configure a Windows XP Pro laptop. NIC B.255. C. D. Ask if they have a modem.1. Which of the following should the technician do? A.0. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . 192. Shut down C. Hibernate D. B.1 C.255 Answer: D A.127 B. they are not receiving any WiFi signals.www. 255. however. 169.

Email an assistant at the business to see if they are satisfied with the services rendered. but is now attempting to use the laptop's embedded keyboard. Email the business owner and offer discounted services for the next system upgrades. lTe sts A week ago a technician completed several upgrades for a business. Have the customerrestart the computer to reset the keyboard for the customers profile.co m Answer: B . inquiring how the systems are running and offering any additional assistance. C. Right click on the print job and select restart.com 210 Ac tua A. Contact the customer with a follow-up call.actualtests. "Pass Any Exam. Any Time. Question the customer to determine if they are using the embedded keyboard for the first time. C. The customer had the laptop working properly all day in a docking station setting. The technician has not heard back from the client." . Right click on the print job and select resume. B. inquiring when the next system upgrades can be started and offer discounts. C. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Which of the following is the NEXT action to take? A. D. B. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Contact the customer with a follow-up call. B.www. Right click on the print job and select properties. D. Right click on the print job and select cancel. Which of the following would be the BEST course of action to take? . QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right.CompTIA 220-701: Practice Exam C. Bluetooth D.

Modem C. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. BOOT. PXE Boot Rom B. Switch B.INI file C.www. BIOS D. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Bridge D. Where would be the proper place to configure this? A. /b D. /r B." . Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.co QUESTION NO: 691 m 211 . Check the keyboard drivers in Device Manager and reload if out of date. Any Time.CompTIA 220-701: Practice Exam D.actualtests. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. /v C.com Ac tua lTe A.

RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 5 D.actualtests. Optical Drive D. RAID 5 D. RAID 0 B. RAID 0 B. RAID 1 C.co m 212 .com Ac A. Which of the following is MOST likely failing? A. RAID 10 "Pass Any Exam. RAID 5 C. RAID 1 B. RAID 6 D. RAID 1 C.www.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. Which of the following RAID arrays is the technician using? A. Any Time. Processor B. CPU Fan C. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size." .

CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. Coaxial D. RG-6 C." . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. UTP . The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Fiber C. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. Any Time. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. RJ-45 B. CAT6 C.com Ac tua lTe sts A.www. STP D.actualtests.co Which of the following cable types contains a foil shield inside the jacket? m 213 . especially Ethernets "Pass Any Exam. Fiber B. STP B. ST D.

802.co m 214 . Satellite C.11a B.actualtests. 802.com Ac tua lTe sts . Any Time. RJ-11 B. UTP C. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. DSL D. Fiber B.11n C. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. ST D. Fiber D. BNC C. 802. Bluetooth "Pass Any Exam.11g D." . Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A.www.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Coaxial B.

actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Adware D. Cable C. Fiber D. Botnet B. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Spam C. Any Time. Botnet C. DSL B. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spyware B. Spam D." . Adware sts .co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .www.com Ac tua lTe A.

Spyware B. Adware C.www. Surge protector D." . Spyware C.CompTIA 220-701: Practice Exam A. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Uninterruptible power supply C. without actually installing it on the workstation? A.co m 216 . Power strip B.actualtests. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Any Time. Network Answer: A "Pass Any Exam. Botnet D.com Ac tua lTe sts QUESTION NO: 709 . Spam B. Worm D. CD B. Internal hard drive D. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Floppy C.

actualtests. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. IDE hard drive B. Any Time. SMTP D.www.co m 217 . C. AT D. USB thumb drive D. B. "Pass Any Exam. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. 480Mbps." . ATX B.ROM drive C. FTP B.com Ac tua lTe sts . 400Mbps. 800Mbps. D. DVD. Micro ATX C.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. 12Mbps. HTTPS C.

In addition. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access.www. Increases length of cable D. 10 or fewer B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Any Time. 20 or fewer D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A.actualtests. Fire resistant B. the customer reports the NIC link lights for that computer are not on. Lower latency C." . 15 or fewer C. 6/12 Volts DC or 12/24 Volts DC D. AC or DC Voltage C.co m . Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Which of the following could be the problem? "Pass Any Exam.com 218 Ac tua lTe sts . 110/120 Volts AC or 220/240 Volts AC B.

co m 219 . Which of the following boot options will accomplish this? A. Where can the technician locate the NTLDR files? A. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. NTOSKRNL "Pass Any Exam. Any Time. Enable Boot Logging C. C. Switch is not working. Answer: D QUESTION NO: 719 After installing a network card. D.com Ac tua lTe sts Explanation: To troubleshoot this problem.actualtests. D. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Join the computer to the workgroup. C." . Network server is not working. B. Re-install the OS. Update the device driver. Firewall is not working. you should update the device driver. Internet site is down. the technician notices a yellow exclamation mark in Device Manager.www. . Remove and replace the network card.CompTIA 220-701: Practice Exam A. Safe Mode D. B. Which of the following is the NEXT step? A. Updating the device driver may help when an installed device isn't working properly. Boot Mode B.

SYS D. Which of the following is the NEXT step to troubleshoot the issue? sts . Replace the battery. CONFIG. Upgrade the video card. Remove the battery. B. Which of the following is the BEST solution? A. NTLDR C. Replace the power button. IO. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. B.com Ac tua A. Any Time.SYS B.co m 220 . OS installation disk C. NTDETECT. Answer: A "Pass Any Exam. Connect the laptop to a monitor.INI D. but there is no video. C. Replace the LCD. When the laptop is plugged into an outlet it starts. C. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Upgrade the memory." . D. D. which of the following is the FIRST process that runs? A.www. Change power outlets.actualtests. lTe A technician is troubleshooting a laptop. BOOT.CompTIA 220-701: Practice Exam B.COM Answer: B QUESTION NO: 722 When a computer is turned on.

The OS is not installed. Check the manufacturer's recommended settings. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. D. The power-management console C. B. The AC/DC adaptor D. Any Time.com 221 Ac tua lTe A. Which of the following should the technician do NEXT? m . Which of the following is the MOST likely issue? A. The system is overheating.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.ROM/DVD player into a laptop. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Check to see if a disk is present in the drive. Which of the following could be the issue? A.co A technician installs a new CD. C. D. Check if the drive is properly plugged in.www. sts . Check the USB settings for the drive. Additional memory needs to be installed. C. The technician powers on the laptop and the drive is not detected." . The RAM is not seated properly. "Pass Any Exam. The MBR B. B.actualtests.

communications in both directions one at a time. B. acquire unauthorized information to achieve a goal. printing on both sides of paper simultaneously. Flattery Answer: C. Answer: D "Pass Any Exam. Answer: A QUESTION NO: 730 Where is the power on password stored? A." .CompTIA 220-701: Practice Exam A. System RAM B.com Ac tua lTe sts . System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. D. D. Any Time.www. Hard Drive D. Requesting public information B. printing on both sides of paper one at a time. C. to test sociological boundaries with in the company. B.E QUESTION NO: 729 Social engineering is used to: A. Insulting the subject to motivate a response C.co m 222 . Assuming a position of authority D. to perform a technical risk assessment of employees within the company. engage in harmless communication. C. Asking passive aggressive questions E. CMOS ROM C. communications in both directions simultaneously.actualtests.

com Ac A. A tool that allows a workstation to tell the network that the workstation is present. It blocks popup ads.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. by default? A.actualtests. B. tua lTe sts . by default? A. D. Port 25 D. Port 25 D. A tool that allows a user to use the workstation as a telephone through the network. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 23 C. D. C.co m 223 . Port 23 C. Port 110 "Pass Any Exam. It holds a log of the last three passwords used. It pings a workstation from a remote server. Port 21 B. B. A tool that allows a user to connect to other computers. A tool that tells a user of the workstation that they have exceeded their memory quota." . Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. C. Port 21 B.www. It retrieves email from the mail server. Any Time.

" . Printer E. A method of recovering lost data from a hard disk. C. Any Time. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). D.co m 224 . Network D. Wireless router B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. Processor is going bad B.actualtests. USB C. electric shock felt on computer case. System RAM Answer: B. Which of the following is the cause? A. Excessive movement between system memory and virtual memory. and the hard drive stops working. overheating. Any damage to a hard drive caused by an intention or unintentional jolt or movement. A.www. Power supply D. A recognized method of disposing hard drives that contain sensitive data. RAM module is faulty C.C QUESTION NO: 739 "Pass Any Exam. The user described the problems as: occasional rebooting.com Ac QUESTION NO: 738 tua Answer: A lTe A. B. sts .

A.actualtests. Start> Programs> Accessories> Command Prompt "Pass Any Exam.www.co m 225 . C. nslookup D. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Help the user with every issue that they call about and put all other work orders on hold. Ask the user to call another technician for more in-depth assistance. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Any Time.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. D. ipconfig C. Which of the following should the technician do? A. Start> Run>cmd B. Function keys (e.com Ac tua lTe QUESTION NO: 741 sts Answer: B . B. F12) B. netstat B. F9. Explain to the user they need to fill out a work order for the computer issues.g. Start>Programs>Accessories>Communications> Command Prompt D. Which of the following utilities could be used to check if there is a remote device on the network? A." . Ctrl + Alt + B D. Shift + B C. Start> Run> Accessories> Command Prompt C. Ask another technician to take over support for this user.

D. every time the user sends a print job to the printer. Riser card D.co m 226 . NIC C. MSDS Answer: D "Pass Any Exam." .com Ac tua lTe sts . Reboot the workstation and have the user log in again. There are multiple printers in the office. Restart the print spooler service.D QUESTION NO: 743 A user is trying to print to a network printer.www. Replace the paper in the printer. Which of the following is the FIRST step that the technician should do? A. PS/2 B. A past technician's documentation D. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. The cleaning label B. and all other users are able to print to the printer. The manufacturer's documentation C. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. it does not print. however.actualtests. Start> Control Panel> Run>cmd Answer: A. Any Time. Which of the following places should the technician look to find the proper handling procedures? A. C. B.CompTIA 220-701: Practice Exam E. Confirm the printer name where the user is trying to print.

Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. WAN. Store in an air-tight container.www. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . prevent outside interference. D. Dispose in an incinerator.actualtests. domain. Three C. Any Time.co m When applying the security settings to a network. Nine . Seven D." . assist with data transmission. One B. B. C. C.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. B. "Pass Any Exam. LAN B.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. Return to the manufacturer for recycling. provide protection from heat. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. D. C. prevent damage from weather. which of the following is the BEST way to dispose of the old cartridge? A. Put the toner into a sealed bag and then throw into the garbage.

Check to see if theCD.actualtests." . Ensure that the CD drive is installed.Rom is compatible hardware. Make sure that the network cable is not touching any other cables. Making sure the power supply will fit into the casing. D. Any Time. C. Make sure the network cable is seated properly in the users computer.CompTIA 220-701: Practice Exam D. one power supply is as good as another. Ensure that shielded cable was used for the network.www. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. Answer: C QUESTION NO: 753 "Pass Any Exam. C. Making sure that replacing the power supply is not cost prohibitive.com Ac tua lTe A. There are no limitations. C. Make sure that the disc is a CD and not a DVD.Rom is not reading a disc. Replacing it with a power supply made specifically for that unit. Answer: D QUESTION NO: 750 A user reports that their CD. Check to see if the BIOS register the drive. Check to see if the network cables were terminated properly. B. B. B. sts When a component has a proprietary power supply what is the main limitation? . D. D. workgroup. which of the following would be the FIRST step to evaluate this issue? A. What should be the BEST first step to resolve this issue? A.co m Answer: B 228 .

Did the computer and monitor work before? C. An established recovery point. D. A complete back up of the hard drive. Other equipment plugged into the same power strip/surge protector also will not turn on. lTe sts . C.co m . Is it a LCD or CRT monitor? E. D.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A.B QUESTION NO: 756 A remote Customer calls with a dead computer. "Pass Any Exam.actualtests. that is plugged into the same power strip/surge protector. retinal scans. An emergency recovery disk (ERD). The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Is another piece ofequipment. B.www. powering up? B. Which of the following would be the BEST questions to ask the customer? (Select TWO). B. complex user names. A record of the ADMIN passwords." .com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. C. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. Any Time. What is the manufacturer of the power strip/surge protector? Answer: A. The customer says the tower computer will not turn on and the monitor will not turn on either. Answer: C QUESTION NO: 755 A. background checks for users. Was the electric bill paid? D. What would be the questions to ask this customer? (Select THREE). smart cards.

Nothing. Always on B. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Wake on LAN "Pass Any Exam." .com 230 Ac A. Nothing should be affected C. What is the manufacturer of the power strip/surge protector? E. Always on C. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Hibernate C. proceed with solution. Is another piece of equipment plugged into the same power receptacle and is it working? C. Create restore point D.CompTIA 220-701: Practice Exam A. Make a list of all programs that will need to be reinstalled in event of a system failure B.C. Standby D. How big is your electric bill? B.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Standby B. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Has any electrical work been done recently? G. Can you or someone else check the circuit breaker for that receptacle? D.co m .actualtests.www. Any Time.

Explain that what is being done is extremely complicated and requires concentration. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista.co Answer: B m 231 . It is getting to the point that is becoming a distraction. Tell the customer that both are excellent choices B. Say nothing. Check that the tube and capacitors are intact D. Which of the following should the technician do? A. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Which of the following is the BEST solution? A. the customer continually asks questions about every step being performed. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. relax and try to be as calm as possible while working through the distraction C. Throw it in the trash. Dispose through proper channels or send it to be repaired C. D. Put on an ESD strap and inspect the internal components B." .CompTIA 220-701: Practice Exam D. Give them a list of blog sites and documentation that discuss the twoOSs D.actualtests.www.com Ac tua A. Ask to be excused to use the phone to take a small break outside to get some air B. Any Time. What is the BEST response to this question? sts QUESTION NO: 761 . Continue answering thequestions. end the conversation C. CRTs are being replaced by LCDs Answer: B "Pass Any Exam.

Install a UPS in the office "Pass Any Exam.www. 90 to 180 days B. Annually D. Give the user permissions to cancel other users print jobs. Between 10 and 12 characters B. Have the user work after hours to finish their print jobs. Which of the following is the BEST option to alleviate this issue? lTe sts . B. Between 8 and 10 characters D.co m . Raise the priority of the users jobs to the highest level. Between 6 and 8 characters C.actualtests. D. Give the user a dedicated printer. Install a generator in the office C. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. C. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Any Time. 60 to 90 days C.com 232 Ac A. Replace all CMOS batteries in the office B." .

Have an employee work nights to perform the shut down when the power supplies battery is about empty D. and shuts down the computer B. Suggest the computer be moved around. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before.com 233 Ac tua lTe sts . Loading a full backup onto your workstation D. You decide to go to a prior restore point. Use software that in case of an outage saves your work. Which of the following is the action that is being performed? A. Retrieve the work from a hot site for the office C. There are UPSs connected to the equipment but they only last about 30 minutes.co m ." . Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. but the computers gives an error that the computer has not been shutdown properly. "Pass Any Exam. Which of the following should you try FIRST? A. closes programs. Any Time. Preparing system for Automated System Recovery (ASR) C. Rolling back to an earlier configuration B. What is an option to ensure that all work is not lost and damage does not occur to the system? A.actualtests.CompTIA 220-701: Practice Exam D. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. however they are not receiving any Wi-Fi signals.www. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks.

com Ac tua A. Change the computer from a laptop to a desktop. Software firewall B. Answer: C "Pass Any Exam. Which of the following is the FIRST step to take to resolve this issue? A. each time the customer closes the laptop the computer goes into standby. D. Smart card D. Ask if they have a modem. Change the power settings in Power Management.CompTIA 220-701: Practice Exam B. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector.co m 234 . Check to see if the BIOS registered the drive. Biometrics C. C. C. B. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Move the projector further away from the laptop. C.ROM is not reading a disc. Ask for model number. Any Time. Check that the Wi-Fi adapter is enabled. Make sure that the disc is a DVD and not a CD.actualtests. D. Which of the following would MOST likely solve the issue? A. However.www. Check to see if the CD. D. B." .ROM has compatible hardware. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Change the power settings on the projector. Ensure that the device is working in Device Manager.

actualtests. Check to see if the monitor and system hardware are compatible. E. Which of the following questions should a technician ask this customer? (Select TWO). Answer: A. repeat back the issue to the user to ensure understanding.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. B. D. Move the mouse and/or press the space bar to check if the computer is in sleep mode.co m 235 . D. Check the video cable to make sure it is still connected. What type of mouse is it? E.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. tell the user to call back when they have calmed down. C. Check for other equipment plugged into the same power strip/surge protector. What is the manufacturer of the computer? D." . What mouse driver are they using? C. C. Which of the following steps should be performed to check the monitor? (Select TWO).www. If the mouse has roller ball underneath could they examine it? B. A. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. make the user promises to keep them quiet. What is the manufacturer of the mouse? Answer: A. be stern with the user.com Ac tua lTe sts . A.D QUESTION NO: 776 "Pass Any Exam. B. Any Time.

Which of the following should be done FIRST prior to the installation? A.www. CPUheatsink seated properly. The manufacturer of the RAM installed in the computer. B.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Which of the following MOST likely uses a parallel port? A. The amount of RAM installed. B. Connecting a loop-back plug B. Which of the following should a technician check to resolve the issues? A. "Pass Any Exam. Failed fan in the power supply.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer.co m 236 . C. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. Hard drive location in the computer. Perform backup of all data." . Upgrade all drivers. D. Create a restore point.actualtests. D. The manufacturer of the computer and hard drive. The hard drive location in the computer. C. Remove unneeded external components. D. C. Connecting to a parallel tape backup device D. Which of the following should be checked? A. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Any Time. B. Update the anti-virus software. Printing to an older printer C.

co m 237 . Any Time. Document findings. Establish a theory of probable causes of the incompatible driver.com Ac QUESTION NO: 782 tua lTe sts . Escalate the problem to the next tier support. Standby D. Hibernate D. B.www. Wake on LAN B. Standby B.actualtests. Which of the following is the LAST step that should be performed? A. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. C. actions and outcomes. D. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam." . Cycle the power to ensure that thent driver works. Always on C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Always on C. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.

and a mini refrigerator are plugged into one power strip in a single outlet. Which of the following should be done to ensure safety? A. Dispose through proper channels or send it to be repaired. Six C. Zero B. B.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. B. D. It is getting to the point that is becoming a distraction.co m 238 . Explain that what is being done is extremely complicated and requires concentration. D. two printers." .actualtests. Move some of the devices to other outlets and replace the power strips with surge protectors. Check that the tube and capacitors are intact. Answer: D QUESTION NO: 784 A CRT has stopped working.www. Throw it in the trash.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Eight D. relax and try to be as calm as possible while working. CRTs are being replaced by LCDs. Twelve Answer: A QUESTION NO: 786 Two workstations. the customer is asking questions wanting to know every step being performed and why. Which of the following should the technician do? A. Which of the following is the BEST solution? A. Answer: D QUESTION NO: 785 A. Put on an ESD strap and inspect the internal components. C. two monitors. "Pass Any Exam. Any Time. B. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. C. Continue answering the questions. Send them off on a small task to get a moment to concentrate and finish the job. Ask to be excused to use the phone to take a small break outside to get some air.

closes programs. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Setup a hot site for the office so all data will be backed up. B. Have employees shut down their computers before they leave and perform the calculation during their down time. Any Time. D. D. Install a UPS in the office. B.co m . D. B. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Which of the following actions should the technician perform FIRST? A. Prepare system for automated system recovery (ASR). C. "Pass Any Exam. Have an employee work nights to perform the shut down. Restore all files from a storage device. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 .CompTIA 220-701: Practice Exam C. Replace the power strips with UPSs and eliminate the extension cords. There are UPSs connected to the equipment but they only last about thirty minutes. tua lTe Computers are left on overnight to complete certain calculations and tasks.actualtests. Install software that saves work. Roll back to a previous restore point. Replace the CMOS batteries to all affected equipment. Replace the power strips with surge protectors with longer cords. C. and properly shuts down the computer. D." . Load a full backup onto the workstation. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day.com 239 Ac A.www. Install power strips in the office. C. Install a generator in the office.

C. Enable DHCP on the laptop. Which of the following should the customer perform? . Change the power settings in power management. Answer: C "Pass Any Exam. D. Reboot the laptop to toggle image between screens. C. Press the function key and then configure the projector settings. Change the power settings on the projector. D. Use the function + f10 key to toggle between screens. Install an access point. B." . B. Any Time. Which of the following should the technician do to solve this issue? A. Set the SSID code on the laptop. Which of the following would the technician recommend for the client? A. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Install a wireless modem. D. B.com Ac tua lTe A.www. The client would like to access the network from outside the home and on the top floor.actualtests. Each time the customer closes the laptop the computer goes into standby. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen.co m 240 . Change the computer from a laptop to a desktop. Use alt + tab to toggle between screens.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Use the function + f8 key to toggle between screens. C.

CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. B. Install more memory in the system. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Install multiple fans.actualtests. Cools the power supply C. AGP slot C. D. Install a liquid cooling system.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Which of the following is the BEST recommendation to make? A. Use hyper-threading. This might be an indication that the battery is failing and can no longer hold a charge. Any Time. The screen is set to automatically dim to optimize battery power when power is disconnected. Dissipates heat from the chips D. The LCD inverter board is going bad. B. C. The LCD backlight is failing.co m 241 . Answer: B QUESTION NO: 796 "Pass Any Exam. Prevents motherboards temperature from getting to low B. Prevents the monitor from overheating lTe sts . D. Heatsink B.www. C." . CPU slot D. Answer: C.com Ac tua Explanation: A.

Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. When the user connects the AC power.www. 172. B. The screen is set to automatically dim to optimize battery power when power is disconnected.16 B. To protect the CPU from direct contact with theheatsink. 192. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.0.16 12.actualtests. The LCD inverter board is going bad.10 "Pass Any Exam. To provide insulation around the processor.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. D. Ergonomics B. Any Time. C. This might be an indication that the battery is failing and can no longer hold a charge.1 C.168. To prevent memory vibration caused by theheatsink fan. B. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. Biometrics D. 169. Smart key C.1." . To provide thermal transfer from the CPU to theheatsink.254. C. the LCD screen gets dimmer. the LCD returns to normal brightness. D. Which of the following authentication technologies can be used? A.co m 242 . The LCD backlight is failing.com Ac tua lTe sts . Which of the following should a technician tell the user? A.

192.1.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A. 192.com Ac tua lTe sts .1 C.25.128 Answer: D Which of the following IP addresses is a class B address? A.16. 201. 192.254.18.www.actualtests.29. Any Time.1 B.18.18." .9 D.254.29.168.1.168. 92.168. 92.253.10 C. 129.25.254.25. 92.9 D.co QUESTION NO: 801 m 243 .CompTIA 220-701: Practice Exam D.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.16.16. 201.168. 169. 192.254.1.10.128 D.253.1 B. 129.1.128 B. 129.10 C.

201. 9ca5rl D. 169.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. 192.255.16. 192.168.10.10 D.10 C.254.254.16. 192.0. 129.0. 169.1 C.9 D.255. 192. June171988 C.10. 92. 127.128 B.10.255 lTe Which of the following IP addresses is a loopback address? sts . 255.253.25. s1A@r4A&! B.10 B.29.com Ac tua A.CompTIA 220-701: Practice Exam A.168.1 D.10. comptia1 Answer: A "Pass Any Exam.1 C.www.0.0.254.actualtests." .168.168.18. Any Time.co m 244 . 172.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.1.10 B.

Resolve the problem." . D.co m 245 . Take the computer apart piece by piece until the problem is identified. SSID C. C.com Ac tua lTe sts . Keylogger C.www. B. by default? A. Keyfob D. WPA D. Document the problem. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. BIOS password B. WEP B. DVD D. Blu-Ray B.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Flash C. CD "Pass Any Exam. Recreate the problem. Any Time.actualtests. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A.

HDD D. IEEE 1394 D. PCIe B.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . NIC B. Modem C. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. Any Time. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Capture D. Graphics C.actualtests. Flash B. DVD C. Parallel .www." .com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.

www.11a B. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A.co m 247 . Windows Media Center C. Windows 2000 D. Any Time. WindowsVista Premium B. WindowsVista Basic B.actualtests. Keyboard C. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. KVM B. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Bluetooth C. WindowsVista Ultimate C.CompTIA 220-701: Practice Exam A. 802. Touch screen D. Windows XP Answer: D "Pass Any Exam. Windows 2000 D.com Ac tua lTe sts QUESTION NO: 816 ." . Infrared D.

actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Macintosh PC read/write access D. To allow RAID support C. Legacy support for older systems .com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? .www. Any Time. To support dynamic disks B. User access and permissions options E. File encryption options C. Network Neighborhood> Ethernet controller B. A. Support for file encryption D.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Files can be larger than 256MB B. My Computer> System> Performance> Settings> Virtual Memory B. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Ability to share the file and folders Answer: B. Add and Remove Programs "Pass Any Exam." .

A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. Contain on a sticky note on the back of the monitor B.www. WEP128 C. Hide a password document in the workstation D.actualtests." . WPA2 D. WPA Answer: C "Pass Any Exam. Control Panel> Power Options D. Never write down the passwords C. which of the following commands would the technician use? A. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. WEP64 B. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.com Ac tua lTe sts QUESTION NO: 823 .CompTIA 220-701: Practice Exam C.co m 249 . In a Windows Vista workstation. sigverif C. sfc B. ipconfig D. Any Time.

CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Print Spooler D. They ask the employee for their username and password. Give the caller the username and password. Printer Driver B. the print spooler requires other services to be running first.com 250 Ac tua lTe sts . Any Time. B." .msc "Pass Any Exam. C.www. dependency services.actualtests. These types of services are known as: A. Which of the following should the employee do? A. primary services. Refuse the callers request and inform an IT manager. They state they need to upgrade the antivirus protection on the workstation. perfmon. Which of the following services may need to be restarted? A. D. Windows Spool Service C. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. B. Give the caller the information and inform an IT manager. Refuse the callers request and inform the police. C. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. driver level services. registry level services.co m . Answer: C QUESTION NO: 827 A print job fails to leave the queue. D.

CompTIA 220-701: Practice Exam B. to describe their 1394 "Pass Any Exam. Check forWiFi radio on/off switch on the function keys. Other companies use other names.actualtests. Check for an externalWiFi on/off toggle switch. print D. Any Time. IEEE 1394 D. D. A 64-bit processor and a Vista Home Basic operating system B. 802. A dual-core 32-bit processor and a 64-bit operating system D.msc C.com 251 Ac tua lTe sts . A 32-bit operating system and a 64-bit processor C. services. Serial B. C. Without knowing the specifics of that model. eSATA C.co m . such as i. Check for an external antenna. printmanagement. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A.www. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. Check the Device Manager for a wireless network device. B. how might a technician determine if the unit has WiFi capability? A.link and Lynx.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A." .

Which of the following is the BEST response? sts . C. "I am not sure if your data will be lost I will confirm with my manager. Have the phone onvibrate before starting the repair. In the middle of doing the repair. This type of repair will not affect it." B. This is because it is not only high speed but also supports isochronous data. I will let you know what happens after the repair. Take the call. such as video devices.co m . "I replaced some of the computer parts and now it is functional." B. "Here is all my documentation for the repairs. I am not replacing the hard drive." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. which means delivering data at a guaranteed rate. Your data should be fine. D. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Apologize and excuse oneself for a moment to take the call quickly outside the room. "Pass Any Exam. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. Which of the following is the BEST action? A." . the phone rings. I replaced the motherboard. Any Time." C. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. C. B. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. Well. D. Which of the following is the BEST response? A. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned.com 252 Ac A. please read it and then get back to me with any questions. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. which is the main circuit board for the PC.actualtests. I cannot guarantee that your data will not be lost.CompTIA 220-701: Practice Exam products.www.

Which of the following is the BEST response to the clients next repair order? A. Do the repair. D.actualtests.co m . while protecting the data from the operating system related issues? lTe sts . Hide the sensitive data from casual view using folder Properties . Biometric fingerprint scanner "Pass Any Exam.Attributes. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. C. Refuse to do the repair until the client learns how to type with long fingernails. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client.www. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Keylogger C. C.CompTIA 220-701: Practice Exam D. Partition the drive into two physical drives making C: the OS and D: the data. but let the client know that the client will be charged extra for the same repair nexttime.com 253 Ac A. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Encrypt the sensitive data so that it cannot be read without a key. Partition the drive into two logical drives. Any Time. Front panel media lock B. B. B. D. Do the repair with a good attitude. making C: the OS and D: the data. Show the client how to put the keys back on. Immediately leave and go to another room to take the call and deal with the repair later." .

co m 254 . Remove excessive dust and loose items. Which of the following is the BEST action to take? A. Replace all cooling fans with new ones. Larger power supply D." . Tell the client they need to install a surge protector soon.com Ac tua lTe sts . B. UPS B. Install an uninterruptible power supply (UPS).CompTIA 220-701: Practice Exam D. Any Time. Answer: A "Pass Any Exam. Cover the extra power plugs not being used with electrical tape. C. Power strip C. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.www. B.actualtests. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. C. Leave it up to the client to take their own precautions. Unplug the computer after testing and recommend to the client that they need to install a surge protector. D. D. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Check for and remove outdated components. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A.

Class B C.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly.actualtests. The system specifications are still very good. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Run CHKDSK on the hard drive. Establish a plan. Identify the problem. C. Answer: B Which of the following network classes exists if the default subnet mask is 255.255.0? A. B. Any Time. Which of the following is the FIRST action to take? A. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.0. Class A B. D. Suggest purchasing a newer processor. Document the actions.co m 255 . Increase the systems RAM. which of the following actions should be taken NEXT? A.255.www. music and browse the Internet. They have had the system for two years and use it primarily to download photos.com Ac QUESTION NO: 843 tua lTe sts . B. Class C D. Defragment the hard drive.255.0? "Pass Any Exam. C. D." . Formulate a theory.

168.CompTIA 220-701: Practice Exam A.1? lTe sts .1.co m 256 . Any Time.0? A. Class A B. Class A B. Class D "Pass Any Exam.255. Class B C. Class C D.0. Class B C.actualtests." . Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class B C. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class A B. Class C D.22.www.30. Class C D.0.0? A. Class A B. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.com Ac A. Class C D.0. Class B C. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.0.

dynamic IP address. Hub D.co Which of the following devices can automatically assign host IP addresses? m 257 . C. Router C. Any Time. reserved IP address." .com Ac tua lTe sts A. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Class A B. static IP address.1.www. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class C D.actualtests.172.1? A. stationary IP address. Bridge . Switch B. D. B. Task Manager "Pass Any Exam. Class B C.

right click on the print job and select cancel. right click on the print job and select restart. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. Double click theprinters icon.CompTIA 220-701: Practice Exam B. right click on the print job and select resume. C. C. right click on the print job and select properties. Virtual Memory D.actualtests. D. right click on the print job and select pause. The components driver is not found. The components driver is outdated. D. Device Manager C. Double click theprinters icon. The component is not installed. right click on the print job and select delete. D. Double click theprinters icon. Answer: A "Pass Any Exam. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A.co m 258 . B. Any Time. right click on the print job and select restart. Double click theprinters icon. C. Double click theprinters icon.www.com Ac tua lTe sts QUESTION NO: 853 . Double click theprinters icon. B. Double click theprinters icon. B. right click on the print job and select cancel. Double click theprinters icon. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A." . The component is disabled.

D. 10 "Pass Any Exam. right click on the print job and select properties. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. right click on the print job and select cancel. Advanced B. Ports C. B. Security D. B." . right click on the print job and select resume. Double click theprinters icon. Answer: C QUESTION NO: 857 In Printer Properties. Double click theprinters icon.co m .actualtests. Print sharing has not been enabled on the host computer. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A.com 259 Ac tua lTe sts . Double click theprinters icon. right click on the print job and select restart. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. C. Which of the following is the MOST likely cause? A. Double click theprinters icon.www. 5 B. Simple file sharing has not been enabled on the host computer. The print drivers have not been installed on theusers remote computer. C. The shared printer is not compatible with the host computers operating system. D.

A remote salesman must transfer contract data to the corporate office. The technician has verified that the unit is working properly and is now updating the customer on the event. Please inform me if the PC will be processing more work than for which it was designed.co m Answer: C 260 .ended questions. C.actualtests. Inform the customer of the expense that is being incurred. Be sensitive to the customer's culture. B. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. C. Answer: D "Pass Any Exam. B. A remote user updating the antivirus software on their notebook computer. 15 D. B. C. Please inform me if you continue to have any problems with this PC." . Use technical acronyms to show your technical expertise. Any Time. D. A user checking their personal email at an office.com Ac tua A. lTe sts A technician has replaced a failed DIMM. D.www.CompTIA 220-701: Practice Exam C. D. Please inform me if you think you want me to come back and check it again tomorrow. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. A kiosk in a department store that looks up information in their online catalog. Only ask the customercloseD. Which of the following responses would be BEST to use? . Please try to be more conscious of static when using this PC.

D. Complete a full backup of the workstation before making any upgrades.actualtests. Call the service manager and inform them that the new service call cannot be made in time.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. D. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. share this with the customer and take steps to minimize the reoccurrence. with a response time to another site of two hours. Document the solution. D. Before starting any work on the system. which of the following is the FIRST course of action to take? A. Call the new service customer and re-schedule the call for another time. Any Time. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Answer: A QUESTION NO: 865 "Pass Any Exam. B. C. Call the service manager and inform them of the current situation. B. Upgrade the hard drive and reboot the system." . A new service call is received. Call the customer and reschedule for another time. B. Which of the following is the NEXT step to take? A. Call the service manager and inform them of the current situation. C. Document the core actions and inform the customer the repair has been completed.com 261 Ac tua lTe sts . Which of the following would be the BEST choice to address this situation? A. C. share this with the customer and take any preventative measures. Document the entire event. Follow the manager's instructions.www.co m . Remove the cover of the workstation case and use an ESD strap before the upgrade. Inform the customer of the steps taken during the repair and continue to the next service call. Unplug the workstation and begin the upgrade.

CDFS. Proper configuration of the BOOT." . NTFS. Installation of the NTLDR B. CMOS B. you can use only NTFS file system because only NTFS support encryption.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. HPFS. Any Time. NTFS-E is an invalid file system name.www. Partitioning and formatting of the hard drive D. C.com Ac tua lTe A.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . VRAM C.actualtests. FAT32.INI file C. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. B. Installation of updated device drivers sts . D. TPM D. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.

A. Dual-channel C. Windows Vista Home Basic C. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A." . RDRAM D. Double-sided B. WindowsVista Ultimate "Pass Any Exam. Electrical surges C. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. The customer has installed a new cordless telephone recently that uses the 2.11g wireless signal. 802. ESD D. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Windows Vista Home Premium B.0 D.11n B.actualtests. Which of the following is the MOST likely cause of the customers issues? A. RFI B.www.com 263 Ac tua lTe sts .CompTIA 220-701: Practice Exam A. Windows Vista 64-bit edition D. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). IEEE 1394a C.4GHz spectrum.co m . and does not wish to lose any files in the process. Any Time. USB 2.

Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Trojans C. Spyware B. A.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). Freeware D. B. DLLs E. If the printer needs a memory upgrade to print multiple documents at once. If the printer needs the queue cleared.actualtests.B . Any Time. Hertz C. C. WindowsVista Business Answer: D. The user sent ten different documents over a span of an hour.co m Answer: A. lTe sts A user reports that none of their documents are printing.www. Amperage Answer: C Explanation: "Pass Any Exam.com 264 Ac tua A. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Frequency B. Wattage D.CompTIA 220-701: Practice Exam E." . D. If the print spooler service needs to be configured for multi-page printing. Which of the following should the technician check FIRST? . If the printer needs a firmware upgrade to print multiple documents at once.

actualtests." . Call another technician and have the other technician reschedule the appointment for another date. Alkaline C. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A.CompTIA 220-701: Practice Exam Power supplies are rated in watts. reschedule for another time. Lithium Ion D. Any Time. QUESTION NO: 875 How many devices are supported on a single USB port? A. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. While replacing the power supply in your PC. Pull over. Amperage and resistance are not selling points for power supplies. Use an alternate route and get to the appointment ten minutes after the scheduled time. 64 C. 127 D. B. you must be careful about the wattage it provides. It is standard among power supplies and has nothing to do with the devices connected to the power supply.com 265 Ac tua lTe sts . D. 32 B.co m . call the customer from a mobile phone. Pull over. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer.www. C. "Pass Any Exam. Nickel Metal-Hydride B. call the customer and cancel the appointment. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. The technician had planned to arrive five minutes early. and explain the delay. Which of the following is the BEST course of action? A.

actualtests. Which of the following is the BEST course of action? sts .com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. Work quickly. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. D.co m Answer: A . Repeat the steps multiple times so that the user can understand the computer terms. Advise the user to not do anything else. Listen and ask questions using non-technical terms. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. until the technician can arrive and work on the computer themselves. C." . Remain calm and positive. using the various OS options available. The customer would like another computer so they can make their presentation that is due in an hour. QUESTION NO: 879 A. D. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. and an error message of a corrupted file. the customer demands the computer be replaced immediately. Shut down the computer. explain with authority. Any Time. B. The user is attempting to install a local printer and has become frustrated and is berating the support staff. After listening to the user. Which of the following is the BEST method of working with this user? A. Which of the following is the BEST course of action? "Pass Any Exam.www. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. to boot the computer and retrieve the users data to a shared network drive. C. As the technician begins to evaluate the situation. the hard drive has failed and the data cannot be retrieved within the hour. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Speak slowly. The company has provided remote control software.

Listen calmly to the user. B.CompTIA 220-701: Practice Exam A. until they have completely calmed down. D. Inform the customer about the need to take the call from the school. and then explain why they cannot get the printer installed themselves. in case the customer decides to sue for loss of data.www. While the user is talking." . Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. The technician receives a call and the caller ID shows the call is from the technicians childs school. C. what has happened to the drive and explain the options available. they determine that the hard drive has failed. C. explaining you will remote into the computer and assist in installing the printer. Which of the following options is the BEST course of action? A. C. such as a data recovery service. Any Time. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. D. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. Request the customer to leave the room while the call is answered. Immediately stop working and leave the room to answer the call. use MMC to grant administrative rights to the user. Answer: D "Pass Any Exam. Immediately replace the hard drive with a new. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. as the school can be contacted later in day. larger model.com Ac tua lTe sts . Explain to the customer in non-technical terms.co m 267 . D. B. The customer states they have important documents and photos on the drive which cannot be replaced. but the data is gone. and then tell the user to try the install once again.actualtests. Ignore the call. conducting an initial evaluation of the problem with the customer. B. Document on the service record the steps the technician took to evaluate the drive. Which of the following is the BEST course of action? A. explaining to the user the unit will be restored as quickly as possible. Remain positive with the user.

www. Question the customer on any changes made to the computer before installing the video card. Which of the following is the NEXT course of action? . Replace the PS2 keyboard with a USB keyboard and try again. Which of the following is the NEXT step to take? A." . Test the computer to determine the probable cause of failure. Document the evaluation and actions taken. Re-evaluate the repair theory to ensure the issue will not occur again. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Install an on hand video card and show the customer it is repaired. D. Which of the following is the NEXT step to take? "Pass Any Exam. the video card is failing. Check the power connections to the equipment and see if there is a surge protector in use. They have checked the printer and found coworkers have been printing documents. B.co m The technician has completed the repair action on the computer. C.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. B. Question the user to insure they do not attempt to make changes and break the computer again.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. D. . C.actualtests. Which of the following would be the NEXT evaluation step? tua lTe sts A. Discuss options acceptable to the customer to address the issue. Check the work area and keyboard for foreign substances. Boot to BIOS/setup and confirm the hardware settings are correct. C. B. Any Time. Establish the probable cause of the card failure for the customer. D.

The technician has to boot." . have the customer test the card using their log in.actualtests. The technician needs to install the scanner using the instructions provided. Check that the network printer is connected to the USB port on theusers computer. D. B. D. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. B. and then install the drivers.co m 269 .CompTIA 220-701: Practice Exam A. After inserting the PCMCIA card. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. Answer: B QUESTION NO: 888 A. Ask the customer if they have installed a local printer at home.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. C. C. as this may have deleted the network printer. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. After installing the card with the administrative account. Which of the following describes the NEXT step to take? lTe sts . and then configure the card using the administrative account. The technician has to use Device Manager to update the drivers and then attach the scanner. D. plug in the scanner. B. ensure the phone and modem properties are set for the local area code. C. Ask the customer to open the printer properties and check the page size and paper orientation.www. Which of the following actions will BEST resolve the issue? A. Install the card using the customers log in. Any Time. The technician has to turn on plug and play before the scanner will work. check Network Places to ensure proper card functionality. After installing the card.

Any Time. Bluetooth devices will need to add the security code. If wireless security is enabled on the network. TELNET C.com 270 Ac A. HTTP B. When the Bluetooth function is enabled. A. NETBEUI can only be used on pre-Windows NT networks. C. "Pass Any Exam. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. C. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . B. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. NETBEUI is designed to be used on small size LANs. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. the embedded keyboard will not function correctly. If the external keyboard number lock is toggled on. D. NETBEUI is unavailable on non-Windows operating systems. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic.actualtests. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. DNS D. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). B." . D.co m . the Infraredport will no longer function. B. C.www.CompTIA 220-701: Practice Exam A. Docking stations will only work if an external power supply is connected.

and verify the correct tray is being selected before printing. B. C. and send a print job." . Redirect the customer to another printer if available. "Pass Any Exam.co m Answer: D 271 . turn the printer off and on. and begin running diagnostics on the printer. Any Time. Reinstall the printer drivers. ensure the device is still online. The customer works at a company where the users all print to networked printers. They require more power than other drive types. NETBEUI can only be used with DHCP. Which of the following is the BEST approach the technician should take? . C.com Ac A. and then attempt to print from the computer.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. Answer: A.CompTIA 220-701: Practice Exam D. They are susceptible to failure typically caused by strong vibration or rough handling. is setup as the default printer. run a print engine test. D:\i386\tools /cmdcons C. D:\i386\tools\console B.www. Verify which printer the customer prints to. D:\i386\utilities\console D.actualtests. run a self-test. tua lTe sts A customer reports that a computer can no longer print. Ask the customer which printer the customer prints to. D. E. B. They have a larger platter than other magnetic devices. NETBEUI is not a routable protocol. D. They have no moving parts and can tolerate vibration. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. turn the printer off and on.

Solid state drives are slower. D. DVD media.actualtests. Any Time. SATA drive sts . Solid state drives are faster. and require more power. more reliable.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . which of the following holds true? A. DVD drives can readBlu-Ray media. DVD drives can readBlu-Ray media." . Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. D. Blu-Ray drives can read Blu-Ray media. Solid state drives are faster. and CD media. but not CD media. C. Flash drive D. C. DVD media. more reliable. Blu-Ray drives can read Blu-Ray media. more reliable. but not CD media. and CD media. magnetic drives. B.www. DVD media. more reliable. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. and require less power.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. IDE drive C. B.com Ac tua lTe A. and require more power. DVD media. and require less power. Solid state drives are slower. USB hard drive B.

20 B. A switch interconnects devices on the same network to be able to communicate.CompTIA 220-701: Practice Exam A. and a switch transmits data directly to the device. by default? A.co m . Liquid cooling systems are more effective at cooling the processor." . D. 21 C. FTPS C. Any Time. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. 23 D. where a router interconnects devices on a network. A router broadcasts all data packets that are sent on the network.actualtests. HTTPS D. A switch interconnects one or more networks. Which of the following ports needs to be blocked to prevent Internet access? A. B. Liquid cooling systems are less effective at cooling the processor. "Pass Any Exam. B. where a router interconnects one or more networks. C. Liquid cooling systems are less efficient than the traditionalheatsink technology. FTP B. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol.www. C.com 273 Ac tua lTe QUESTION NO: 901 sts . 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23.

Wake on LAN (WOL) B. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. A switch broadcasts all data packets that are sent on the network. B. Any Time.CompTIA 220-701: Practice Exam D. Partition the hard drive. C. Standby C." . Suspend D. Backup the hard drive. D.co m 274 . which of the following is the BEST task to perform? A. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Update the device drivers. FAT32 C. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional.www.actualtests. NTFS B.com Ac tua lTe sts . Format the hard drive. Hibernate Answer: D "Pass Any Exam. CDFS D. and a router transmits data directly to the device. which of the following file system formats would be the BEST choice for security purposes? A.

WPA2 Answer: D Explanation: WPA2 is the more secure 802. WPA D.actualtests. WEP was the original encryption standard developed for WiFi networks.co m . Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WEP2 C. Disk Management D. WPA was an upgrade.www. Security key used C. but that could be easily hacked. SAFER+ is used to encrypt Bluetooth communications. but WPA2 was the most secure standard. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam.11i network standard that ensures the most secure wireless encryption. Encryption type D. Broadcast name B." . System Information C. Device Manager B. WEP B.com 275 Ac tua lTe sts . Any Time.

Which of the following has MOST likely been performed? A. Port 25 has been opened. A malicious program that spreads itself in a system without the need of a host. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. "Pass Any Exam.com Ac A.co m 276 . Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. Ctrl + Alt + L D. Drive lock D. Fingerprint scanner C. IR scanner B." . Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . A program that appears to be harmless but has a malicious agenda. Malicious code that can propagate itself to different host files. B. B. Windows Key + D C. C. Port 25 is no longer being used.www. Any Time. Ctrl + Alt + Esc B. QUESTION NO: 910 Which of the following BEST describes a virus? A.actualtests. D.CompTIA 220-701: Practice Exam A. A program that is used to track user information for commercial reasons.

actualtests. The hard drive is set to pre-format conditions. The hard drive has been reformatted." . B. Port 25 is running at full duplex.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Solid state Answer: D "Pass Any Exam. Biometrics C. Data has been restored. m Answer: B . C. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. D. Port 25 is setup for port forwarding. BIOS security D. Which of following drive types did the technician install? A.CompTIA 220-701: Practice Exam C. Data has been backed up. PATA D. Username and password B. Any Time. IDE C. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. D.www. SATA B.com 277 Ac tua lTe sts .

Solid state B.7GB of data. Any Time. FDD D. CCD barcode reader B. IR keyboard D.co m 278 . QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.7GB? A. Floppy disk C.actualtests. Single-layer DVD D. Optical C. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam." . HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.com Ac tua lTe sts . Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Dual-layer DVD B. Laser barcode reader C.www.

Start Menu C. Control Panel C. VGA D. Task Bar D.co m 279 . Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . HDMI B.www. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A.com Ac A. Degauss D. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. My Computer D. Event Viewer "Pass Any Exam. S-Video C. Any Time. My Network Places B. Task Manager B.CompTIA 220-701: Practice Exam A. Resolution C. Auto Alignment B." .actualtests.

Dial-up C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Which of the following is an example of this feature? tua lTe sts A.www. "Pass Any Exam. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A." . Satellite C. Dial-up B. Satellite . Verbal recognition D. Password C. Fingerprint scan B.co Which of the following network connections uses an analog signal? m 280 . DSL D.com Ac Biometric authentication is a security feature preventing access to a device.actualtests. Wireless B. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Cable D. Any Time.

IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. USB 2. 10 meters (33 feet) D.1 C. 480Mbps C. 7 meters (23 feet) C.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. 400Mbps B.0 B. 800Mbps D. IEEE 1394a D. Notebooks C.0 interface? A. PDAs "Pass Any Exam. 5 meters (16 feet) B.www. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. Cell phones B." . Desktop PCs D.co m 281 .actualtests. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. USB 1. Any Time.com Ac tua lTe sts .

com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Right click on My Computer > Properties > Network Identification Tab C. 15 C.www.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . Control Panel > System Applet > Properties > Advanced Tab D. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. Right click on My Computer > Properties > Computer Name Tab B. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. Any Time. 150Mbps B. 63 D." . 7 B. 400Mbps D. 300Mbps C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.actualtests. 800Mbps .

Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Intel Pentium 4 Extreme Edition D." . Intel Core 2 Duo "Pass Any Exam.actualtests. CRT monitor C.www. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows Server 2003 C. Any Time. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. USB mouse D.RW drive Answer: B QUESTION NO: 934 In Windows XP. Optical DVD.com 283 Ac A. Windows 2000 Professional D. Intel Itanium C.co m . which of the following is the proper way to delete a print job in queue? A.CompTIA 220-701: Practice Exam A. Laptop LCD screen B. WindowsVista Business B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Intel Pentium M B.

D. Newer ATX power supplies do not use pins 21 through 24. The FilterKeys option is enabled. After clearing it with the manufacturer. Older ATX power supplies have a separate P4 connector. Newer ATX power supplies are 20/24 pin compatible. The NumLock option is enabled. D. 4-pin male to male D. numbers appear on the screen.www. 9-pin male to male C. the cable is plugged in and the PC is up and running. Answer: B While replacing an ATX power supply in an older model desktop PC. B.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. B." . Which of the following is the BEST reason why this fix worked? A.com Ac QUESTION NO: 939 tua lTe sts . C. The ToggleKeys option is enabled. Which of the following is the correct cable to use? A. 6-pin male to 4-pin female B. The StickyKeys option is enabled. Older ATX power supplies are no longer available. Which of the following is the MOST likely cause of this situation? A.co m 284 . 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. Answer: B "Pass Any Exam. C. the technician observes the motherboards main power connector has less pins than the new power supply cable. Any Time.

Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. Print queue C.www.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A.co m 285 . Between the CPU and RAM B. SODIMM D." .com Ac tua lTe sts . Print test page B.actualtests. Any Time. On the front side bus D. RDRAM "Pass Any Exam. On thesouthbridge chip C. DSL D. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Printer settings D. DDR2 C. SDRAM B. Cable C. Fiber B.

ST C. has the GREATEST throughput and amount of coverage? tua lTe sts A. Non-plenum C.www." .11a B.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. Any Time.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . 802.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. STP D. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. BNC B. 802.com Ac Which of the following wireless types. by default. RJ-45 D. UTP . 801.11g D. Plenum B. 802.11n C.

The technician explains this is against company policy. D. Dealing appropriately with confidential materials B.www. Maximum input voltage B. Any Time. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Trojan attack C. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. B. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.CompTIA 220-701: Practice Exam A. Social engineering B. Maximum resistance C. C.com 287 Ac A." . Which of the following threats has been attempted? sts . Re-install the OS. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Compliance in the workplace "Pass Any Exam. Maximum output wattage D. Which of the following is the NEXT step in the troubleshooting process? A. Attach an external keyboard. Denial of Service (DoS) attack D.co m . Press ctrl + alt + delete on the keyboard. Update the keyboard drivers.actualtests.

Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length.A. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Despite the stricter performance specifications. Unclassified B. Any Time.CompTIA 220-701: Practice Exam C. 150 meters (492 feet) "Pass Any Exam. 30 meters (100 feet) D. analysis and reporting technology (S. 100 meters (328 feet) C. token ring.com 288 Ac tua A.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Which of the following security elements governs data sensitivity? A.co m .www. Configuration Utility D. Exceptions C.M. and ATM. It is company policy that all documents be labeled even if they are not sensitive. Cultural Sensitivity D. Task scheduler C. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. A. 328 meters (1076 feet) B. Self monitoring. Professionalism in the workplace D." . Which of the following should be used? sts QUESTION NO: 952 .R. Event Viewer B.actualtests.

Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. . Contrast ratio C. NiCd B. Native resolution B.com 289 Ac tua lTe sts . Besides they only receive charge if the voltage is low. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. NiMH C. This chemistry has a high energy density and is lightweight.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. A. fixed resolution of an LCD is called the native resolution. Any Time.co m Explanation: The single.actualtests. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Alkaline D. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices." .www. Pixelation D.

com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance.www. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. In addition. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. the motherboard and processor must support the standard. Answer: B Explanation: You need Windows 98 or later to use ACPI. Any Time. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A.co m Answer: B 290 . ACPI must be supported by the computer motherboard. YOU must be running Windows 95 or later C. Portability B. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. The BIOS must support ACPI B. and the operating system. The motherboard must support ACPI D.CompTIA 220-701: Practice Exam A." . You always need to compromise in configuration when you purchase a laptop in your decided budget. Desktop replacement D. The processor must support ACPI. basic input/output system (BIOS). . True B. Increased performance C. QUESTION NO: 959 "Pass Any Exam.actualtests.

QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. EMI Answer: A "Pass Any Exam. 200 MHz and 266 MHz with operational voltage 2. 72-pin SIMM C. ESD C.co m 291 ." . Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. The SIMM is the predecessor to the DIMM.5v. 168-pin DIMM B.www. Mouse C. Point stick D. The SDR SDRAM uses DIMMs with 168 pins. CRT D.com Ac tua lTe sts . such as wireless communications.actualtests. Any Time. RFI B. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. 184-pin DIMM D. Touchpad B.

C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Logic bomb D. Boot the system without scanning drives. Another computer with the same video card B. thus forming an image on the drum? "Pass Any Exam. D.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.co m What does Safe Mode allow you to do? . Any Time. The server log Answer: B. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.www.) A. Worm C. DOS B." .com 292 Ac tua lTe sts A. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Where could you check for troubleshooting information? (Choose all that apply. C. The manual that came with the card D. Skip loading the Registry.BAT and CON FIG.SYS B. . Run Windows without processing AUTO EXEC. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Start Windows using only basic files and drivers. The video card manufacturer's website C.actualtests.

actualtests. Worn pickup rollers C. Generators extend the requirement to periodically change passwords. D. Generators eliminate a user's tendency to create passwords that can be a security liability.CompTIA 220-701: Practice Exam A. RDISK." .www. thus forming an image on the drum. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Generators eliminate the requirement to establish log-in attempt limitations.com Ac tua A password generator can be part of a password manager. Developing D. What can we benefit from a password generator? lTe sts . it can be easier to use a password generator based on that set of rules than to manually create passwords. Dirty drum D. Any Time.co m 293 . Transferring C.EXE "Pass Any Exam. Generators create new passwords every time a user signs in to prevent social engineering. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Defective toner cartridge B. Brokenfuser Answer: B QUESTION NO: 967 A. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. C. When a password policy enforces complex rules. Writing B. Automated System Recovery (ASR) B. B.

True B.actualtests. respectively. A. and CD media. you need to use Automated System Recovery (ASR).com 294 Ac tua lTe sts . DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. DC out C." . QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. which one accurately represents the input and output. Any Time.www. ISO C.CompTIA 220-701: Practice Exam C. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. AC out B. AC out Answer: C Explanation: The AC in.co m . of power supplies and AC adapters? A. False Answer: A QUESTION NO: 970 Of the following voltage pairings. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. DC out D. OSI B. AC in. CSMA/CD "Pass Any Exam. DVD media. CSMA/CA D. Enhanced Startup Disk (ESD) D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. AC in. DC in. DC in.

4GHz radio frequency range and are directly compatible with each other are 802. There is no such option as Complete backup. 802." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. 802. Complete B. 802. Although Incremental backup clears the archive bit.11a operates in the 5GHz range and 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11b and 802.11d D.11g.11g tua Which of the following wireless IEEE standards operate on the 2. Copy backs up all files but does not clear the archive bit.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.com 295 Ac A.11a B. you need to select the normal backup type. 802.11d is not a commonly implemented standard. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.co m . QUESTION NO: 973 Answer: B.actualtests.11b C. Incremental D. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.www. it only backs up files the files that have changed since the last backup. Any Time. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. Normal C.) lTe sts . 802.

It is the first layer of access control that is intended to delay or deter entrance into a facility.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. WINNT32.BAT B.88MB. 720KB C. 1.EXE D. INSTALL. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. .88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. 2." .44MB D.EXE C.actualtests. 360KB B. Mantraps C. Perimeter security B. Any Time.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. Security zones D.44MB. WINNT. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.www.co m 296 .CompTIA 220-701: Practice Exam A. The extended-density 3½? floppy diskettes can be formatted to 2. QUESTION NO: 977 "Pass Any Exam. SETUP.

Only attributes on the file before you replace the file? A. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. Configuration file issues C.co m . True B. Star B.BAT issues D. which command do you use to remove the Hidden. System files not found B. AUTO EXEC." . DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. Any Time. A. and then remove it from laptop. ERASE C.www.Boot file issues Answer: C "Pass Any Exam.actualtests. Swap file issues OE. Ring D.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. ATT RIB D.com 297 Ac tua lTe sts . and ReaD. UNDELETE B. BUS C. System.

TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. Virus attack D. B.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Read Only C. Smurf attack C.actualtests. Any Time.www. Hidden. TCPACKattack B. True B. System "Pass Any Exam. False . Archive D.com Ac A. The server indicates that it has exceeded its session limit. True B.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. m 298 . Which type of attack is probably occurring? A. False tua QUESTION NO: 983 lTe Answer: A sts A." .

and System attributes on the files. You notice that among all of the other ports. What services are associated with these ports? (Choose two. port 443 and port 80 have been disabled. Compression Answer: A. FTP C. Dial-up Answer: C QUESTION NO: 987 USB. eSATA and Express Card/54 are examples of hot pluggable devices A.C. Read Only.CompTIA 220-701: Practice Exam E. HTTP D. Cable B.www. HTTPS Answer: C.co m 299 . True "Pass Any Exam. Refer to the following Internet connectivity methods. Archive.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Telnet B." .D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. Any Time.D QUESTION NO: 986 A.B.actualtests.) A. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. The attributes such as Encryption and Compression are not supported by FAT 32. Satellite C. They are supported by NTFS files system. DSL D. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .

LED Answer: B QUESTION NO: 990 Which of the following password. D. is necessary to be entered before booting into the operating system? A. floppy drives have a 5. floppy disk drives can no longer be purchased new.co Answer: D m 300 .www. once setup. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. Like a hard drive. BIOS D.CompTIA 220-701: Practice Exam B.ROM drives. LCD D. CRT B. CCFL C. User Accounts C. POST B.com Ac tua lTe sts QUESTION NO: 989 .25-inch form factor and must be installed in the larger drive bays C. LDAP Answer: C "Pass Any Exam.actualtests. Hide answers/explanations Atypical backlight technology is A." . you must insert the connector correctly or the drive can be damaged. Although some drives might not clearly key the receptacle for the Berg power connector. Any Time. Because it is antiquated technology. the floppy drive requires no external access. B. Like DVD.

Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. the portable computer will automatically connect to a wireless network. For example. D.co m 301 . one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. a portable computer with a docking station is generally connected to a local wired network. which statement concerning CPU and RAM configuration is most true? A. Floppy D. Live CD B. if it is used in a hotel or on an airplane. Which of the following feature enables that? A. Hardware profile C. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Roaming profile B." . however. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. B.www. Network C.actualtests. modern operating system on a computer lacking mutable secondary storage? A.com Ac tua lTe sts . "Pass Any Exam. Driver signing D. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. C.

FTP B. Remove DVD. Remove Backlight D. Any Time.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. HTTP sts ." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. malicious software that is self-replicating and self-propagating B.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . During your working hours. WAN D. Remove LCD C. VPN C. what is your recommendation so as to avoid the potential damage during transit? A.actualtests.com 302 Ac tua lTe A. malicious software that monitors Internet surfing habits C. Remove PC card adapters B. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. As an experienced technician. malicious software that changes the user's home page D.www.

CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A.www.B A. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . C:\System\Windows32 C. B. Default gateway D. True B. C. C:\Win\System32 "Pass Any Exam.actualtests. Subnet mask C. IP address B.co m 303 ." . A VPN is a private network between two computers using wireless cards without using a wireless access point between them. C:\System32\Win B. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. DNS server Answer: A. Any Time. A VPN is a secured line of communication between two points through a public network. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.) A.com Ac tua lTe Refer to the following descriptions. D.

what is the error that will be generated? . It also occurs when a program tries to access a memory address which does not exist. ZIF C. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A." . SPGA "Pass Any Exam. Windows protection error B.www.com Ac tua lTe A. Inverter C. Backlight B.co QUESTION NO: 1002 m 304 .actualtests.CompTIA 220-701: Practice Exam D. Screen D. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Any Time. System lock-up sts When a Windows-based application attempts to access memory another program is using. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. General protection fault C. Illegal operation D. LPGA D. Socket479 B.

" . Right-clicking the mouse and dragging the Taskbar to make it bigger B. double-layer DVD+R B. No other given options can store roughly more than 17GB of data. The dual layer capacity of Blu -ray disk is 50 GB. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Host adapter Answer: A "Pass Any Exam. Double-sided. Controller C. Double-sided.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.com Ac A. Hard disk D. pausing until the pointer turns into a double-headed arrow. Double-sided. Moving the mouse pointer to the top of the Taskbar.actualtests.co m 305 . Single-sided. Left-clicking the mouse and double-clicking the Taskbar C. Any Time. single-layerBlu-ray disc C. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer.R D. single-layer DVD.www. and then clicking and dragging D. Drive interface B. Highlighting the Taskbar and double-clicking in the center tua lTe sts .

Power surge D.co m . you notice a discolored area. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. 23 D. Improper manufacture C. Spilled liquid B. controller. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Social engineering B. 22 C. 21 B. Underclocking Answer: C QUESTION NO: 1009 As part of your training program.actualtests. IDS system C. QUESTION NO: 1007 To increase security. Which port will you need to block to prevent Telnet from being used? A. You explain to them that not every attack depends on implementing advanced technological methods. you explain.www.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk.com 306 Ac tua lTe sts . take advantage of human shortcoming to gain access that should otherwise be denied. you're trying to educate users on the importance of security. and a host adapter. Perimeter security D. you decide to use your firewall to block the Telnet protocol. What is usually a cause of this? A." . It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. What term do you use to describe attacks of this type? A. Biometrics "Pass Any Exam. Any Time. Some attacks. A HDD magnetically stores data on discs that are known as platters.

7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. /more Answer: A QUESTION NO: 1012 "Pass Any Exam.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.link and Lynx. 127 C. to describe their 1394 products. such as video devices. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. Any Time. which can connect up to __peripherals in a daisy-chained topology. It was used with trademarked name FireWire.www.co m 307 .CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. 63 D. /help C. which means delivering data at a guaranteed rate. /and D. This is because it is not only high speed but also supports isochronous data.actualtests. lTe sts . 15 B. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. A. /? B. Other companies make use of other named such as i." .

Daisy wheel D. Tracert D.actualtests. Toner cartridge C.www. Run search. B. This ink is fired through Ink Cartridge. how can you start a search for files and folders? A. Paper tray Answer: A QUESTION NO: 1014 In Windows XP.co m 308 . Ink cartridge B. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Toner cartridge are used in Laser toner cartridges contain dry ink (toner).CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A." . D. sts .com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. C. Answer: D "Pass Any Exam. Ipconfig C. Click Start-> All Programs-> Search. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Left-click a directory and choose Find.exe at the command prompt. Ping B. Click Start-> Search. Any Time.

www. Provide properly maintained tools and equipment. Berg "Pass Any Exam.226. C. Class B C. Answer: C. B.) A.actualtests. Lift by bending over at the waist. Display an OSHA poster in a prominent location.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. D. which of the following are good procedures to follow? (Choose all that apply. Ensure that there are no safety hazards in your path. AT system connector B. Use a cart for heavy objects. Keep records of accident reports.) A." . What class is this address? .1.co m You have a computer with the IP address 171.C.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Attend yearly OSHA safe work environment seminars. This is not a valid IP address . D.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. C.com 309 Ac tua lTe sts A. Class A B. Carry monitors with the glass face away from your body. Answer: B. Class C D.18. Any Time. B.

co m Answer: C 310 . S4 QUESTION NO: 1020 A. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. S3 D. S1 B. A broken cleaning blade Answer: C. An overheating printer C. For example. What two things are the most likely causes of this problem? (Choose two. Molex D.CompTIA 220-701: Practice Exam C. True B. S2 C. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.actualtests. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. to a laptop.www. Any Time. without sacrificing the mobile computing functionality of the machine. . as well as additional ports." .) A. A faulty transfer corona wire B.com Ac tua lTe sts The docking station adds expansion capabilities. you see residue from previous images on the output. A bad erasure lamp D.D QUESTION NO: 1022 "Pass Any Exam.

So.co m . Therefore they use Molex connectors. Any Time. C. D." . Ask the customer to check daily to see when it is completed. The 4 pin Berg connectors provide power "Pass Any Exam. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Give the customer an estimated time for repair based on the technicians assessment.actualtests.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. D. the customer is anxious to know when he might come back to pick up his computer. Inform the customer that others are waiting. but he has no idea what the problem is. you are responsible for fixing the problem. Molex connectors are used with PATA hard drives. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. SoliD. while Berg connectors are used with floppy drives. What is the best answer to that? A. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Ask the customer when they would like to have the work completed. Thumb drives B. he takes the computer to the Repair Center and as a technician. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Memory cards C. B.state drives D. Before leaving the Repair Center.www. Recently. there is something wrong with it. B. SATA hard drives most often use the same type of power connector as PATA hard drives. The technician will get back to them as soon as possible.com 311 Ac tua lTe sts . C.

" . Both SATA Power connector and Molex connector cannot be used on the same drive. Tablet C.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.www. It has a fliparound screen and can be held like a large notebook.co m .000 volts is below human sensation. It also allows you to write notes directly on the screen with a special pen called stylus. 3. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.000volts C.actualtests.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. The charge below 3. Netbook D.CompTIA 220-701: Practice Exam supply to floppy drives.000volts D.000 volts to feel a shock. 30. "Pass Any Exam. The P8 and P9 connectors are used by AT-based motherboards. Any Time. 300volts B. lTe sts . QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. Luggable B. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. 300. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. SATA hard drives and PATA hard drives do not use the same type of power connector.

eSATA and Express Card/54 are examples of hot pluggable devices A. False Answer: A "Pass Any Exam. True B.com Ac tua lTe sts ." . Any Time.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.co m 313 .www.

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