CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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B. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Which of the following is needed to solve this issue? A. Any Time. Which of the following can be disabled in the BIOS to prevent this message from appearing? .com Ac tua lTe A." .co m 7 . Flash C. WiFi Protected Access (WPA) D. The PC needs a 26-to-20 pin ATX adapter. C. SDD B. The PC needs a NLX to ATX adapter. D. The PC needs a 24-to-20 pin ATX adapter. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. Tape D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket.actualtests. The PC needs an AT-to-ATX adapter.www. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. Intrusion detection C. Trusted Platform Module (TPM) B.

System Information B. DVI B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. Device Manager> expand 'Sound.co m Which of the following connectors are used for musical equipment? 8 . DSL B. 6-pin mini-DIN D. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.com Ac tua lTe sts A. Hardware Compatibility List "Pass Any Exam. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. how would the technician update the driver? A. Cable C. HDMI . After extracting the driver. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Satellite D." . Any Time.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP.www. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound.actualtests. MIDI C.

C.255. and 2 short beeps.255 D.actualtests.0.0. B. D.1. the beep codes may vary.255. "Pass Any Exam. 1. because of the wide variety of models shipping with this BIOS. sts In the laser printing process.255.1.255.0. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.0-223.255 C. 128. Dr. Toner is sprayed to the media. NIC D.0. Power supply C." . Sound card B. A wax-based substance is melted and applied directly to the media.0.0-191.0.com 9 Ac tua lTe A. However. which of the following is true? .1-126. Which of the following components has MOST likely failed? A.255. Heat is applied to heat-sensitive media to create an image.www.CompTIA 220-701: Practice Exam C.255 B.co m Answer: A . 224. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. 192.255. Any Time.0-255. Watson D.255. Toner is applied to a photoconductor and transferred to the media.255.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.

WPA encryption B.www.actualtests. RJ-45 B. NAT translation D.com 10 Ac A technician is installing Windows Vista onto a new computer locally. Floppy B.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. the technician discovers that the user was eating lunch while typing the document." . ST C. in which the keys are not typing anything within document editing software. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. RJ-11 D. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. Blu-Ray D. MAC filtering C. BNC . Any Time. After questioning the user. The technician comes to the conclusion that liquid was "Pass Any Exam. DVD C.co Which of the following connector types is used on CAT5e cable? m .

Check the ink cartridges for proper ink levels.co m . Verify the system functionality. because most of the electronic components (CPU. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). AGP and ISA cards) used 5 V or 3.www.3 B. The printer successfully feeds paper through the unit while running the manufacturer's print test. According to the troubleshooting theory. 3.actualtests. A. B. 5 C. Ask the user open-ended questions. chipset.CompTIA 220-701: Practice Exam spilled onto the keyboard. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. C.com 11 Ac tua lTe sts . D. RAM. Check the toner levels in the printer. which of the following would be the NEXT step to follow? A. D. PCI . but nothing is being printed on the paper.3 V for power supply. 15 E. Make closing notes of the repair. B." . C. QUESTION NO: 33 "Pass Any Exam.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Replace the keyboard with a new keyboard. 24 Answer: A.3 V rails. Which of the following should the technician do FIRST? A. Any Time. Replace the fuser in this printer. 6 D. Update the firmware in the printer.

SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. Roll back the video driver C. 21 B. 80 "Pass Any Exam. Which of the following should the technician perform FIRST? A. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A.com Ac A. Smart card reader C. Barcode reader B.co m 12 . Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Any Time.actualtests. Insulate a component from the friction of theheatsink B. 23 C. KVM D.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. Provide for heat transfer from a component to theheatsink D. Reduce heat on a component through evaporation C." . 25 D.www. Run a System Defragmentation D. Update the video driver B. when the video game starts the computer crashes.

co m . Power on password B. the technician discovers the customer has a confidential document open. Recommended for analog phone lines B. Leave the document open and do not mention it to the user and proceed with the work." . Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.com 13 Ac QUESTION NO: 39 tua lTe sts .www. Which of the following steps would be BEST to take? A. Without it the computer will not "Pass Any Exam. Intrusion detection C. When the system is first turned on it will prompt for the Power On password. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Ask the user to close the document so that the work can proceed. Recommended for ceiling use only D. Flexible PVC outer jacket C. Any Time. Complex logon passwords D. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A.actualtests. B. Copy the document to a network drive as a backup so that work can proceed. Close the document without commenting to the user and proceed with the work. D. Upon making the connection. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem.

B. BNC D. RJ-11 C. The card needs to have the compatibility jumpers set before it can be installed into the system. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. D. Any Time. Answer: B "Pass Any Exam. Which of the following is MOST likely the reason? m 14 . and USB webcam installed and connected." . The computer's BIOShas the USB printer below the hard disk in the boot order priority list.CompTIA 220-701: Practice Exam continue to boot. RJ-45 B. sts .com Ac QUESTION NO: 42 tua Answer: D lTe A.www. B.' It has a USB flash drive.actualtests. The card is a PCMCIA card and the laptop supports PCI Express cards. C. the card refuses to fit into the expansion slot. Which of the following is MOST likely preventing the machine from booting normally? A. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The card is a PCI Express card and the laptop supports PCMCIA. USB printer. The expansion slot needs to be enabled in the BIOS first. D. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. C.co A technician is trying to install a previous-generation expansion card into their new laptop. However.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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A.www.actualtests. Which of the following is the BEST course of action? A. Request the manager to assist in the situation. Any Time. B.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. C. Delete personal data Answer: B." . It is inhibiting progress because the technician cannot concentrate and becomes irritated.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Delete existing programs D. Start>Settings>Network Connections B. Start>Settings>Control Panel>Administrative Tools C. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Leave the station and call another technician to complete the repair. which of the following are best practices? (Select TWO). Upgrade the processor B. Upgrade the firmware E. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . the technician checks the port the printer is assigned to and finds it is set to LPT1:. another user begins asking irrelevant questions. Update the BIOS C. Politely inform the user that all questions will be answered later.co m .D QUESTION NO: 64 While a technician is working on an employee's computer. After checking to make sure the network printer is available. Start>Settings>Control Panel>Accessibility Options D. D. Take a long break to step away to relax and refocus. A. Which of the following devices are the additional four pins used? "Pass Any Exam.

Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Personal calls B.CompTIA 220-701: Practice Exam A. Timeliness D.actualtests. Printer hardware problem C. Any Time. Incompatible cabling B. The user was able to print previously. Print spooler is not running tua lTe On a Windows computer. Extra drives B. Features C. Cultural sensitivity C. Extra RAM D.www.com Ac A." . a user is unable to print documents to locally attached printers or network printers. Incompatible print driver D. Positive attitude Answer: A "Pass Any Exam.co m 22 . Applets B. The processor C. Widgets D.

co m 23 .www.11b C. 802. Use a slightly damp cloth and a vacuum D. 802.actualtests.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. monitor." . Anti-adware software C. mouse. Anti-spyware software B. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.4GHz band with a maximum data rate of 11Mbps? A. 802. Anti-virus software D. Any Time.com Ac tua lTe sts . Use a lint free cloth and glass cleaner B. printer. 802.11a B.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A.11g D. Use a dry paper towel and an anti-static strap C. and network when using a laptop? "Pass Any Exam.

D.0.255.0. C.com Ac tua A. Network hub C. Delete a virus that has infected the hard drive through the command prompt. Listen and do not interrupt the customer. Restate the issue or question to verify understanding.255.www." . Provide a way to access the hard drive in an emergency through the command prompt.actualtests. Any Time. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Provide a way to recover corrupted print jobs through the command prompt.CompTIA 220-701: Practice Exam A.255 C. a technician's NEXT course of action should be to: A. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .0 B. Allow the restoration of a previously made image of a desktop through the command prompt. C. 255. Docking station D. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.0.255. After they finish explaining.co m 24 .0.255. 127. 224. Offer different repair options for the user's convenience. B. Provide proper documentation on the services provided. B.0 Answer: D "Pass Any Exam.255 D. Bluetooth B. D. 192.

Hyper-threading B. Quad core processing D. The processors have an additional 64 instruction sets. SD card B. B. Stylus "Pass Any Exam. D. The processors are made with a 64nm manufacturing process." . The processors contain 64K new transistors. Zip drive C.actualtests. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. C.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. AMD Athlon 64 and 64 FX? A. Blu-Ray D.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Any Time. SpeedStep technology C.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Dual core processing . The processors provide a 64-bit register.www.

QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. "Pass Any Exam. Smart card C. FAT C. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. FAT32 B. ISA D. CDFS . Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone." .actualtests. PCIe C. Any Time. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. PCI B. The hard drive needs ATA drivers loaded via the F6 option during install.com Ac tua lTe sts A. NTFS D.CompTIA 220-701: Practice Exam B. Which of the following is the MOST likely reason? A. Biometrics D.co m Which of the following file systems MUST be used when implementing EFS? 26 .www.

A token device C.CompTIA 220-701: Practice Exam B. A biometric device D. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. D. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. otherwise it may try to boot from floppy ).com 27 Ac A technician has a security device which displays a number that changes overtime. Just at this point press F6 and show the drivers on the floppy. Any Time. PCMCIA card D. The hard drive needs SATA drivers loaded via the F6 option during install. Docking station Answer: D QUESTION NO: 85 A.actualtests." . which of the following troubleshooting steps should be done? "Pass Any Exam. Of which of the following is this an example of? tua lTe sts . PCI Express card B. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. A smart card reader B. The hard drive is incompatible with Windows XP and needs replacement. C. Before the drive is replaced. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. KVM C. The hard drive did not have the jumpers configured correctly and needs to be checked. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. it will ask you if you want to install drivers.www.co m .

mmc B." .11g has the potential to support up to: "Pass Any Exam. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. sts . MSINF032 D. If you want a quick visual of which items are running or stopped.co m .exe C.exe in the Run box accessed via the Start Menu. The Services window will open.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware.actualtests. Perform a backup D. Any Time. but the information is limited. Establish a theory of probable cause B.CompTIA 220-701: Practice Exam A. this is fine. followed by clicking the Services tab. Identify the problem C. gpedit. The preferred way to make changes to services is to launch services. MMC C. Device Manager B. msinfo32.www. services.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. The first is to use the MS Configuration Utility by typing msconfig. software and network components? A.msc from the Run option on the Start Menu. services. MSCONFIG Answer: B QUESTION NO: 89 802.exe D.

Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Passwords D.www. of a non-recoverable nature. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . 50Mbps. 54Mbps. Firewall B. C.actualtests. 11Mbps. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A.co m 29 . Driver updates for new installations B. Windows Vista Home "Pass Any Exam." The term is named after the color of the screen generated by the error. D.CompTIA 220-701: Practice Exam A." . Windows Vista Ultimate B. B. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).com Ac tua A. Any Time. that causes the system to "crash. Save information for critical files before system shut down C. Diagnostic purposes of a critical system error D. Smart cards C. 100Mbps.

Cordless phone B. Any Time.actualtests. Remove all unneeded peripherals B. Toggle theFn keys C.www." . CRT Answer: A. Plug the laptop into a UPS Answer: C "Pass Any Exam.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. QUESTION NO: 95 A laptop's battery will not charge. Magnet D. C:\ProgramFiles C.co m . Microwave E. LCD C. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO).CompTIA 220-701: Practice Exam C. Windows XP Home D. C:\Windows\System32 B.com 30 Ac tua lTe sts . a technician should look in which of the following default locations? A. Swap the A/C adapter D. A. C:\Users\ D. Which of the following BEST solves this issue? A.

BIOS B. DDR RAM C. Any Time. A security encryption feature that encrypts wireless traffic with an access point for communication. sts . C.com Ac QUESTION NO: 98 tua Answer: B lTe A. A private tunnel through the Internet to securely communicate with a remote network.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. D.www." . B. SDRAM D. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. Internet Explorer Properties D. Where can the technician configure this setting? A. RIMM B. A network which has no connection to the Internet and is private by design. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. Which of the following memory types would be the correct type? A.co m 31 . Control Panel C.

CD. IEEE 1394 "Pass Any Exam.co m 32 . SNMP D. Any Time. A. A. D.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). DVD. PCIe B. CD.actualtests. AGP D.www. EISA E. Test the essential components of the system during power on. Check for the latest motherboard firm ware updates. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). B. C." . Test the software and hardware drivers before the operating system loads.RW C. DVD.DL B. \\computername\sharename C.R D. Load the operating system into memory during power on.com Ac tua lTe QUESTION NO: 101 sts Answer: B . USB 001 B. Which of the following types of portable media offers the LARGEST storage capacity? A. IP_ip_address E. ISA C.

QUESTION NO: 105 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. C.co m 33 . sts .actualtests.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. Helplimit radio frequency interference (RFI) inside the case. Helpprevent moisture buildup in the case. Answer: B QUESTION NO: 104 A. Any Time. D. This address can be verified from printer's configuration. then the cooling of the PC changes dramatically. if your PC's enclosures are open. HTTPS D. a technician notices that several unused expansion card slots have open ports. B. However." . HTTP C. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. Helpensure proper air flow through the case. The cooling of some components can be reduced or totally eliminated and can cause damage. Help limit electrostatic discharge (ESD) inside the case. SMTP B.www.

The printer would not start printing again till that print job is removed from the queue." .com Ac tua lTe sts . you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Properties of the printer from the Printers Control Panel C. The print queue window from system tray B. A technician has verified the printer is online and prints a configuration page from the printer. Answer: C.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. The printers IP address has changed. New drivers have been released and need to be installed. C. Any Time. RJ-45 "Pass Any Exam. To find this problem you can ping the printer from your computer.actualtests. A job in error status is at the top of the print queue. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. BNC C.www. B.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. QoS for printing is not functioning over the LAN. Sometime if the IP address of the printer is changed you cannot print. Which of the following is the MOST likely cause of the issue? (Select TWO). QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. A. The printer needs to have a cartridge replaced.co m 34 . D. E. Print spooler view in the Printers Control Panel D. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. Sometimes. T-Connector B.

C. The Syntax IPCONFIG /all displays full configuration information. sts . D. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. 24x Answer: A. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer.com 35 Ac A user calls and says they cannot get to the Internet. Start>Run>typeipconfig>click OK and ask user to read the results.www. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN)." . Any Time.D QUESTION NO: 109 A.actualtests. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). You can type the Ipconfig command by "Pass Any Exam.CompTIA 220-701: Practice Exam D. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 8x E. 3x C. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.co m . B. A. 6x D. 1x B. 1x and 8x bus speeds can be used.

press F2.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP .com Ac tua lTe sts QUESTION NO: 111 .actualtests. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) ." . Dynamically assigns IP addresses for easy client configuration. dxdiag "Pass Any Exam. Provides resolution of host names to IP addresses.www." at the bottom of the screen. The recovery process will start. Vendor recovery CD D. Which of the following is needed to perform an ASR restore in Windows XP? A. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. D. Secures network traffic through shared key encryption..co m 36 . B. you need Operating system CD and the recovery floppy disk that you have created. Any Time. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). Operating system CD B. A. C. chkntfs B. Provides security for a network through the use of ACLs. The DNS server strictly functions as an ip address lookup for a given domain name.. Recovery console C.

D. Which of the following is the MOST likely explanation for this extra partition? A. Space set aside by Windows for use by the virtual memory swap file. Answer: D A. A potentially dangerous virus has been downloaded onto the system. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. A recovery partition put there by the manufacturer. ipconfig E.CompTIA 220-701: Practice Exam C. sts . Parallel port B. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.co m . Serial port C.actualtests. IEEE 1394 port D. tracert D." . ping Answer: C.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. Any Time. Space reserved by the drive manufacturer for firmware. C. This partition is not assigned a drive letter and is not accessible from Windows. B.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port.www.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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D.actualtests. Control Panel> Accessibility Options> General "Pass Any Exam. B. Which of the following is the correct path to change the language settings? A. Having arrived onsite. Replace the fuser.CompTIA 220-701: Practice Exam Explanation: First check the boot order." .www. which you already know. Print a test page. You should always use the test page feature from the printer properties. D. Change the paper. sts . B. Clean the toner cartridge. The processor is improperly seated due to bent pins. If that does not work then you may need to delete and reinstall the printer. Which of the following should the technician do NEXT? A. not from an application. to test printing. the technician has a discussion with the customer and reviews some examples of their print jobs. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. C. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Insufficient memory for the OS. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Excessive internal display brightness is set. Any Time.co m Answer: D . The airflow is blocked. C.

11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.actualtests. and Bluetooth supports communication up to 3Mbps." . Which of the following would be MOST likely to fix the problem? "Pass Any Exam. 802.11b D.co m 45 .CompTIA 220-701: Practice Exam B. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. 802. Cycle theprinters power. Control Panel> Regional and Language Options> Regional Options C.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Which of the following standards of wireless card did the technician install? A. Any Time. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. 802.11 standards. Print a test page. D. 802. 802. B. sts .11x C.11b supports communication only up to 11Mbps. When connecting the laptop to a wireless network. 802. Reboot the computer. the technician successfully tests for speeds of up to 54 Mbps.11g standard if you want to use a standard that can support communication up to 54Mbps.www. C. Perform a self-test page. Control Panel> Regional and Language Options> Regional Options> Customize D.11x refers to the family of 802.11g B.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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C. D. True positive D. Stop the device. B." .com Ac tua lTe sts . Upgrade to Windows XP Home directly from Windows 95.actualtests. it is BEST to perform which of the following actions on a routine basis? A. Any Time. E. Upgrade to Windows 98SE then to Windows XP Home.CompTIA 220-701: Practice Exam A. Remove the driver from Device Manager.co m 52 . True negative C. and then turn off the device. False negative B. D. A. Upgrade to Windows NT4.0 SP1 then Windows XP Home. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Clean out the dirt with a damp rag. Which of the following describe the potential upgrade paths? (Select TWO). Clean out the dust with compressed air. Degauss the display and drives. then to Windows 98SE then Windows XP Home. Turn off the laptop. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. C. "Pass Any Exam. Remove hardware in Control Panel. and then remove from laptop. C.C QUESTION NO: 157 To lengthen the life of computer hardware. B. B. Upgrade to Windows 95 OSR2. Answer: A. Defragment the hard drive weekly. Perform a clean installation of Windows XP Home.www. D.

The printer does not recognize the font type. HKEY_CURRENT_CONFIG D. The paper needs to be replenished. B. The account does not have permission to install drivers. HKEY_ CURRENT_USER B. B. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. but is unable to successfully install the drivers.www. Which of the following would be the MOST likely cause of the problem? A. a balloon in the system tray indicates a print job has failed to print. The technician has the correct. The modem is not functioning properly. Printer firmware needs to be updated. D.com Ac tua lTe A. The computer needs to upload the print job. updated drivers. The modem is not recognized in Device Manager." . C.actualtests. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A.co When trying to print. C. sts . HKEY_USERS C. Answer: C QUESTION NO: 162 "Pass Any Exam. Which of the following is the MOST likely cause? m 53 . D. The high encryption package is not installed.

actualtests. PROGMAN. Any Time.EXE B. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Electrical tape B. SPUNINST. PC card adapters B. Lithium D." . Duct tape D.com Ac A.co m 54 . Mercury C. Electromagnetic Interference (EMI) B. TASKMAN. CONVERT. Masking tape C. Which of the following should be used to repair the wire? A. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. DVD. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. which of the following should be removed to avoid damage during transit? A.EXE C. LCD C.ROM drive "Pass Any Exam.www.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .EXE D.

actualtests. Directly spray the vents with compressed air. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. LDAP B. High voltage discharge C. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. B. Periodically clean the vents using a small vacuum cleaner.com Ac tua A.CompTIA 220-701: Practice Exam D. Install ceiling fans in the room.co m Answer: C 55 . D. POST C." . Any Time.www. Which of the following should the technician take under consideration? A. BIOS D. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . C. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Radio frequency interference D. Electromagnetic interference B. Use a moist rag to clean the vents monthly.

www. run diagnostic tests.com Ac tua lTe A. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. B.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration." . Which of the following can the technician do to better understand the customers issue? 56 . Electrical safety with the extra network cables C. Location of the PCs with respect to each other D. sts . Ask open-ended questions to gather the symptoms. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. C. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. DSL C. Cable management to avoid trip hazards B. and then confirm the findings with the customer. D. Which of the following should the technician keep in mind when setting up the lab? A. Any Time. Begin running diagnostic software and confirm findings with another technician. Get the customer contact information.actualtests. Cable D.co m A customer brings a PC for a technician to repair. Fiber B.

Filters incoming voltage spikes and surges. B. To change the voltage coming from the wall C. Allows for a portable computer to be easily moved without being plugged into an outlet.www." . To allow alternating current to be used instead of direct current D.actualtests. WEP C.com Ac tua lTe sts QUESTION NO: 174 . Fiber Answer: D QUESTION NO: 173 When setting up a WAP. WPA B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Converts AC power to DC power that a computer can use to operate and charge its battery. C. D. Any Time. DSL B. Changes DC power to AC power to charge the battery and enhances portability. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. Broadband C. which of the following is broadcasted by default and should be disabled? A.co m 57 . SSID D. Satellite D. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. To allow the power supply to operate at different voltages B.

SIMM D." . Any Time. DIMM C.actualtests.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Laser D. Dot Matrix C. DDR B. DDR3 D.com 58 Ac tua lTe sts A. SDRAM C. Thermal B. DDR2 . Laser "Pass Any Exam. Impact B. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. SODIMM B.www. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.

Inkjet C. Color Laser D.www. VPN C. PCMCIA D. Inkjet D. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. PCIe X16 Answer: C "Pass Any Exam. HTTP B." . Thermal B.actualtests. WAN sts Which of the following allows a secure connection between two points? . AGP 4X C.co m Answer: A . tua lTe A. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. FTP D.CompTIA 220-701: Practice Exam C. Any Time. ISA B.

SR1234ct B. C. B. Run a large magnet over the top of the hard drive several times. D. Remove the hard drive and destroy it.www. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.co m 60 . ct23&P#h~ Answer: D A. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Reformat the hard drive to a clean state using the format command." .CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A.actualtests. Any Time. Remove the memory and destroy it. CompTIA558475 C. Replace the video card inside the laptop. Replace the LCD inverter. rw2%HN D. Make sure the OS has the latest video drivers installed. B. D. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. C. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Make sure the laptop display is enabled.com Ac A technician is examining a laptop that is booting up but not showing the laptop display.

S/PDIF B.0 C.co m 61 . DDR400 D.1/2. IEEE 1394 D. PC2100 B. 1Gb/s Answer: A "Pass Any Exam. USB 2.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A.actualtests. 100Mb/s B.CompTIA 220-701: Practice Exam A. IEEE 1394 B. USB 1. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. Any Time.com Ac tua lTe sts QUESTION NO: 188 .1 C. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A." . SATA D.www. USB 1. DDR333 C. 1000Mb/s C. 10000Mb/s D.

com 62 Ac tua lTe sts A. Program Files B. Any Time. Provides use of more powerful video graphics accelerators. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Flash memory used to hold temporary files before deletion. Calibrate the monitor. C. B. Provides use ofPCIe X16 expansion slots. Set the refresh rate to the lowest the monitor can display. "Pass Any Exam. The maximum amount of memory a given system can potentially have.actualtests. D. D. C. B. B. Start Menu D. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Data written to a disk located in a paging file that would not fit into the systems RAM.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? .www." . Degauss the monitor. .CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Provides addressing of memory beyond 4GB. Control Panel C. Set the resolution to the highest the monitor can display. Provides access to larger hard drive partitions. C.

com Ac tua lTe A.g.www. B. Hibernate. C. Off). A portion of physical RAM that is mirrored to the hard drive for redundancy. actions. and outcomes. Any Time. C. D. Document findings. Built-in encryption standards B. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Higher data integrity sts Which of the following is a characteristic of solid state drives? . resume from a low power state when it receives a network packet telling it to do so.actualtests. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. send packets to other network devices on the LAN instructing then to enter a low power state (e." . collect all packets that are sent to any device on the LAN. Verify full system functionality.co m Answer: D 63 . Larger capacity than traditional magnetic drives C. Answer: D QUESTION NO: 197 "Pass Any Exam. Lack of drive heads and platters D.CompTIA 220-701: Practice Exam D. Establish a theory of probable cause. send broadcast packets over the LAN to all computers simultaneously. D. Identify the problem. B.

Are you sure the power button is not stuck? B. Purchase an external Ethernet print card. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance.co m 64 . D." . Move the computer and attach to the printer. Which of the following questions should a technician ask to help determine what occurred? A. C. Was there a power outage since yesterday? B. Set up a local print queue. Which of the following is the quickest way to accomplish this? A. Are you sure you ran a find on the system and the program is just not misfiled? D. A.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Any Time. Is the power cable on the monitor loose? D.www. Were there any new software updates done? Answer: B. RAID 0 "Pass Any Exam. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Was any hardware installed since it last worked? C.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Which of the following RAID levels should be implemented? A. Has the monitor been replaced recently? E. Which of the following questions might a technician ask to try and determine the cause? (Select TWO).actualtests. B. it just keeps rebooting. Share out the printer from the attached computer.com Ac tua lTe sts . Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot.

E." . C.www. Answer: B. Allows the operating system to assigns dates so that user data files are backed up C. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. which of the following should the technician do FIRST? A. Identify the user and associated problem. identify common issues among multiple users. help maintain a balanced workload for the help desk technicians. select the appropriate priority level for the issue. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. D. B.actualtests. A.co m 65 . Allows the operating system to be backed up with immunity to virus activity B. and serial number. C. Answer: D A technician uses a call logging process in order to: (Select TWO). B. Allows the operating system to be rolled back to a previous point in time D. Assign an appropriate priority for the issue. track the process of the incident. D.com Ac tua lTe sts QUESTION NO: 202 .CompTIA 220-701: Practice Exam B. compose a record which allows user authentication. model. Any Time.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Identify the hardware make. RAID 4 D. Elevate the call to a higher level of support. RAID 1 C.

DVD.actualtests. B. Increase system security B. Increased performance D. Longer chip life Answer: C. Utilize less memory C. Which of the following can be performed on the hard drive to improve performance? (Select TWO). Blu-Ray D. C. Use the defragment utility.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO).E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). A. Empty the recycle bin and deleted email items. Userestore point to roll back the computer to a previous date. Dual-sided DVD . Use thecheckdisk utility." . Use the drive compression utility. DVD.RW+ B. A. Increased network speed E.com Ac tua lTe sts A. Answer: A. The hard drive light is constantly on.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . "Pass Any Exam.www. D. Any Time.RW C.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. E.

Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). D. C. Which of the following is the BEST response for the technician to give? A. S-Video Answer: B. and asks when it will be done. Logical token B. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Any Time. Encrypted passwords C.www.CompTIA 220-701: Practice Exam A." . D. The technician will get back to them as soon as possible. B.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. QUESTION NO: 209 A. Run the program as a local administrator. A.actualtests. USB B. Add an exception to the firewall for the program. Give the customer an estimated time for repair based on the technicians assessment. CGA D. Ask the customer when they would like to have the work completed.D QUESTION NO: 208 A customer brings a PC in for repair. C. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . VGA E. Inform the customer that others are waiting. DVI C. B. Check for any updates to the program. The user states that they do have Internet connectivity.co m . Ask the customer to check daily to see when it is completed. RFID smartcards "Pass Any Exam.

Which of the following would be the FIRST step in resolving this issue? A.co m 68 . Contact the vendor for an RMA. Coaxial B. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Retinal scan Answer: D. Try installing the device to a different port or slot.com Ac tua lTe sts . Fingerprint reader E. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Ensures that only certain devices can access the network C." . Disable the device in Device Manager. Encrypts data traveling across the wireless network D. Ensures all users physically login to the wired network B. Download and install updated drivers for the device.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Any Time. C. Answer: C "Pass Any Exam. UTP C.www. B. Plenum D. D.actualtests. a user is reporting system crashes and performance loss.CompTIA 220-701: Practice Exam D.

" . Safe mode B.ROM Answer: C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Hardware profile C. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).ROM C. CD. A. when locally connected. Which of the following Windows features BEST accomplishes this? A. Boot to the recovery console C. and after restarting their PC the display is no longer appearing.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.com Ac tua lTe sts . Which of the following boot options would be MOST effective in troubleshooting this issue? A. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.actualtests. Wireless Zero Configuration D.co m 69 . When the laptop is removed from the docking station. DVD. Serial Cable B.www. Any Time. Floppy drive E.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Driver signing B. Safe mode with command prompt D. USB drive D. the user would like the laptop to automatically switch to the wireless connection.

www. Update the Antivirus definitions. Contained in a text file C. Obscure word in a dictionary B. fdisk B. Contains special characters Answer: D. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. sysprep "Pass Any Exam.co m 70 . Install the Microsoft Malicious Software removal tool. Machine Debug Manager D. Contains AES encryption D. Which of the following solutions would resolve this issue? lTe sts . Disable antivirus protection withinSecurity Center notification.com Ac tua After successfully installing a free antivirus solution. B.actualtests. A. D. Security Center B. C. Windows reports that no antivirus software is currently protecting the system." . Contains numbers and letters E.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A.E QUESTION NO: 219 A. Any Time. System Restore C. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Disable the antivirus logging in the Event Viewer.

168. WindowsVista Ultimate "Pass Any Exam. 172. which comes with Windows 2000 Professional.1 C. 224.actualtests.www. 80 C.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. and WDS is available in Windows Server 2003.1 B.0. 10. Any Time. Windows XP Home C. QUESTION NO: 221 Which of the following is a class A IP address? A.0.1.16.0. 192. RIS only comes with Windows Server operating systems.com Ac A.1. WindowsVista Basic B. Windows XPMedia Center D.1 D.0." . Ghost is a third-party utility. you need to use the Sysprep utility.CompTIA 220-701: Practice Exam C. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .co m 71 . regedit D. 110 D. 53 B. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.

B. B. remaining hard disk storage space. C. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. 4. the speed and available bandwidth of Internet connections. can be used to modify desktop preferences. Any Time. D. makes changes to the registry. a technician has determined what has caused the problem. C.7GB. a performance value of system components. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. Answer: C QUESTION NO: 226 The edit command line tool: A.com Ac tua lTe sts . 650MB." . Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.co m 72 . B.actualtests. D. 25GB. 9GB. opens a text based word processor. changes the boot sequence order. the reliability and speed of search indexing. D.www.

Any Time. Secure ID Token "Pass Any Exam. C. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. clean each component with an approved cleaning solution. Event Viewer Answer: C QUESTION NO: 229 As a best practice. Establish a plan of action and implement the solution.www. C.co m . Verify full system functionality. Fingerprint reader E. Computer Management B.com 73 Ac tua lTe sts . D. D. Ask the user opened ended questions to see if they agree with the cause. B. Optical recognition F. B. check the HCL.actualtests. REGEDIT C. perform a disk defrag. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Task Manager D.CompTIA 220-701: Practice Exam A. Smart card B. Voice recognition D. A. Document findings. archive old drivers. before performing hardware upgrades a technician should: A. Barcode scanner C. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). actions and outcomes." .

actualtests.CompTIA 220-701: Practice Exam Answer: C.com Ac tua lTe sts .E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. FAT D." . Right-click My Computer thenselect Manage C. FilterKeys B. NTFS B. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.www. ToggleKeys C.co m 74 . which of the following file system should be used in formatting the drive? A. Any Time. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.D. Encryption Keys D. UFS C. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. Right-click on theprinters icon and select Properties D. Start > Control Panel > System B.

Any Time.www. B. Which of the following is MOST likely the problem? A. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. diskpart D. Mouse and keyboard need to be cleaned. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Nothing else should be plugged into the UPS under a user's desk.co m . Bluetooth headset "Pass Any Exam. Power cord is loose. Laptop computer C.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A." . Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Hard disk failure or operating system needs to be reloaded. D. Laser printer B. LCD monitor D.actualtests. format C. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. the AC adapter of the laptop and the computer. convert B. The hard drive is in standby mode.com 75 Ac A. C.

2700 C. The PC is currently holding two sticks of 512MB PC2700.actualtests.com 76 Ac A.www. "Pass Any Exam. AM/FM radio D. Large screen television C. D. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Windows Event Viewer B. A. Reload the driver for the monitor. Degauss the monitor. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . and the technician would like to install an additional two sticks of 512MB PC3200. B. C. FilterKeys E. 3200 D. Replace the display adaptor.co m . Data Execution Prevention Answer: B. Power cycle the computer. Which of the following actions BEST resolves this issue? A. 2100 B. Assuming the necessary slots are available." .E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. Any Time. Windows Defender C. CHKDSK D. 5300 tua lTe A technician is installing a RAM upgrade into a PC.CompTIA 220-701: Practice Exam B.

Any Time.com 77 Ac tua lTe A. Reformat the hard drive to a clean state using the format command. C. B. D. An alert at logon when an unknown user has tried to logon B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A." . Pass all computer components near a large magnet. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . An alert when the computer case has been opened C. A set of firewalls and anti-virus programs protecting the computer D. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. MAC filtering B.actualtests. WPA encryption D. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. sts . Run FDISK on the hard drive. WEP encryption C. Erase the hard drive using a disk wiping program.co A computer is being sold over the Internet.www.

B. a notice appears on the screen which says the site is being blocked by a filter. We have identified the problem and we will have it back up as soon as possible. Video capture card D. Graphics card C.www. the server will be back up. Hardware and software are not exact sciences. Connect to it through a computer share B. We will have it back up within the hour. Which of the following would be the appropriate response? sts .co m .actualtests." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. C. One particular caller demands to know exactly how long the system will be down. There is no way to tell how long this will take. D.CompTIA 220-701: Practice Exam A. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. We believe the problem is the network interface card. Connect to it via an aD. TV tuner card B. Any Time. Is your work solely depending on the server? Try to not be upset because before you know it. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A.com 78 Ac tua lTe The file server had an expected outage this morning. I am not the server technician so please do not take a bad tone with me. A technician believes the on-board NIC is bad. Connect to it through a TCP/IP port C." . Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.hoc wireless connection D.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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QUESTION NO: 255

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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USB 1. which of the following should be done? (Select TWO). Verify full system functionality and implement preventative measures. B. Any Time. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. RS-232 B. RAID 0 B. Inform the user every step that was performed throughout the entire troubleshooting process. RAID 1 C.com Ac tua lTe sts . Change theusers permissions so that they cannot create any potential problems in the future. Inform the user that the computer may not function as it did before the problem occurred. RAID 0 B.1 "Pass Any Exam.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. and outcomes. RAID 5 D.co m 85 . Answer: A. A. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A." .www. C.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. actions.actualtests. E. RAID 5 D. D. RAID 1 C. Document the system findings.

SCSI D. MAC filtering C. A. IEEE 1394 B.actualtests.com Ac A. PS/2 C. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . WEP C. Modem F. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). NAT B.CompTIA 220-701: Practice Exam C. SSID D. Serial Answer: D. NIC E.co m 86 .E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. 802. Channel 11 D.11n B.www. MAC "Pass Any Exam." . Any Time. Parallel D.

Answer: A QUESTION NO: 277 "Pass Any Exam. C. Reboot the computer. Accessibility Options sts . D. Which of the following could the technician do to send the display to the projector? A.www. The projector is turned on. B." . Use appropriate function toggle key to switch display mode. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. but no display shows on the screen. User Accounts C. Administrative Tools D. the system will auto-select the projector on restart.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO).C lTe A.com Ac QUESTION NO: 276 tua Answer: B. Go into Device Manager and enable the projector. Security Center E.actualtests. System B. WPA key B. MAC filtering D. SSID C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. m 87 . Any Time. Press F1 to shift display to the projector.

lTe sts .actualtests. Compact Disc D.D. Inform the user of every step that was taken so the user can self-repair if the problem occurs again.www.co m 88 . B. Provides security for a network through the use of ACLs.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Verify that all other parts of the system are working properly. C. Answer: C QUESTION NO: 279 A. Answer: C QUESTION NO: 278 After the problem is resolved. Recreate the problem and reapply the solution to ensure it worked properly. Backup Tape C. Solid State Drive F.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). "Pass Any Exam. D. Any Time." . C. Dynamically assigns IP addresses for easy client configuration.44MB Floppy Disk Answer: B. D. Secures network Internet traffic through shared key encryption. which of the following should be the NEXT action according to the troubleshooting theory? A. IDE Hard Drive E. Resolves queries for resolution of host names to IP addresses. 1. Return the system to the user. B. Digital Video Disc B.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE).

The user selected an alternate hardware profile. B. and then select the Support tab. Which of the following is the MOST likely cause of the problem? A.co m . XCOPY all files from another computer C. Any Time.actualtests. Right click on My Computer. A. select Status." . The user accidentally deleted the files. E. Answer: D. Windows CD installation E. Open a command window and run net /?from the command line. select Properties.CompTIA 220-701: Practice Exam A. user to move so the technician can check the computer for problems. "Pass Any Exam. right click the Local Area Connection. Factory recovery partition B. Open Network Connections from the control panel. Run the System Configuration Utility from the run line and click on the Services tab. select the Hardware tab. The user saved the files to a different location. C.D. C. D. The local user profile is corrupt.www. B.com 89 Ac tua lTe sts . and then click on Device Manager. users coworker to confirm what the user said and verify there is a problem. Open a command window and runipconfig from the command line.com D. Purchase a fully configured hard drive Answer: A.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Installation from Microsoft. Network installation F. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. D. B.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty.

user to state the issue and stop the user when the technician has an idea of how to fix the problem. Decreased EMI D. 100 feet (30 meters) B. ThinNet C. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Decreased ESD C.com Ac tua lTe sts ." . UTP B. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. user to explain the problem and listen without interrupting the user.actualtests. 492 feet (150 meters) D. Any Time.www. 328 feet (100 meters) C. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Increased RFI B. D. Fiber D.CompTIA 220-701: Practice Exam C. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam.co m 90 .

Standard TCP/IP port B.co m 91 . net use \\ComputerName\ShareName /persistent:YES :F D." . Task Manager D. MSCONFIG B. Parallel port "Pass Any Exam. Any Time.com Ac A. Serial C. ASR C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts .CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. USB port C. IDE D.www.actualtests. net use F: \\ComputerName\ShareName /persistent:NO C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. net use \\ComputerName\ShareName /persistent:NO :F B. Serial port D. SCSI B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A.

The boot.ini that is loaded by the ntldr file that loads the bootstrap process in a system.dos D.ini file is an editable text file with one or more lines that reference partitions to boot to. ISA B. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A.actualtests. AGP Answer: B "Pass Any Exam.txt B.inf C. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. Sysprep.co m 92 . System Properties>Advanced>Environment Variables D. Bootsect. Where would they find this setting? sts . Any Time.com Ac A. Boot. PCMCIA D. System Properties>General C.ini Answer: D Explanation: To configure dual-boot computers." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. Ntbtlog. PCIe C. System Properties>Advanced>Performance Settings>Advanced B. you need to edit the boot.www.

C. B. Securing wireless access points D.www.co m 93 ." . D. The default printer is out of paper or offline. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Which of the following is MOST likely the cause? A. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. ISP D. The UPS is disconnected from the wall. The speaker wires were disconnected while cleaning. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Blocking harmful network traffic C.com Ac tua lTe sts . Hostname B. Storing passwords B. Default gateway C.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. A new security update is available for download. Any Time.

co m . Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam.in which adds the signature block to all email messages C.CompTIA 220-701: Practice Exam A. D. Cryptographic mechanism that identifies the sender as well as the message integrity B. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. Right-click My Computer > Help and Support B. CAT6 B. Start > Programs > Accessories > System Tools > Help and Support D. CAT5e C. The process of removal is so complex that only those certified for repair should attempt to resolve. the customer asks for an explanation the cause of the problem. RG-58ThinNet D." .actualtests. The paper jam was caused by moisture in the paper tray. the functionality of the rollers was impaired and therefore ceased to transfer properly. Due to condensation within the lower tray assembly. B. Which of the following is MOST appropriate? A.www. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . C. An infallible method which binds a signature to a message D.com 94 Ac A. Any Time. Email applicationadD. Start > Help and Support C.

B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Generators create new passwords every time a user signs in to prevent social engineering. Allows digital video to a variety of devices D. 2GB B. Generators eliminate ausers tendency to create passwords that can be a security liability. 8GB D. Generators extend the requirement to periodically change passwords. C.com Ac tua lTe A. 128GB sts .www. Allows analog video output to a variety of devices C. Allows a LCD projectors output to display on a laptops screen B. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).actualtests. "Pass Any Exam. Any Time. D. 4GB C.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Generators eliminate the requirement to establish log-in attempt limitations." .

CPU E. sts . Heatsink D. Dial-up B. Standoffs C.www.co m . Riser cards B. Capacitors Answer: C. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Fan C. Cable C. You should install only the standoffs that align with the holes in the motherboard. DSL D. Any Time.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Motherboard B. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A." .CompTIA 220-701: Practice Exam A. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Screws D.actualtests.

172.www. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.15 B.0.actualtests.co m 97 .168.15 D. 10. Browser Plug-Ins C. Downloaded Program Files D.1.0.25 C.com Ac tua A. Malicious software that is self-replicating and self-propagating C.0. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A." . Malicious software attached to another piece of software D.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.0.16. Malicious software that is self-replicating and self-propagating B. Malicious software that monitors Internet surfing habits B. Malicious software attached to another piece of software D. Any Time.254. 192.CompTIA 220-701: Practice Exam A. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Malicious software that changes theusers home page C. Temporary Internet Files B. 169.

Graphics adaptor D. you would choose the Last Known Good Configuration advanced startup option. Which of the following would be the BEST startup selection? A.www.actualtests. USB hub C. "Pass Any Exam. Ability to bypass the IRQ channels to work directly with the CPU B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Safe Mode with Command Prompt C. Debugging Mode B. KVM B. Ability to detect and correct single bit errors in memory D." . Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Ability to detect hardware incompatibilities and resolve them C.co m 98 . Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation.com Ac tua lTe sts . Last Known Good Configuration D.

Answer: B QUESTION NO: 316 A. B. 802. Any Time. 802. B. Run a backup routine. Create a checklist of the most likely issues. D.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Apply the latest service pack. Update all software to determine if this corrects the problem.11a wireless card D. Check the security log for error codes. Which of the following should the technician do NEXT? tua lTe sts . Restore the backup to a new hard drive. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. What is a bluescreen message? How should the technician respond? "Pass Any Exam. 802. 802." .co m 99 . The customer asks the technician.11g wireless card B. Run a power supply test.actualtests.11n wireless card C. Which of the following standards should the technician upgrade to? A.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. D. C. Boot into Safe Mode.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. C. Before the technician performs any diagnostics which of the following actions should the technician take? A.www.

RSA keys D.actualtests. full size keyboard. C. Network Hub "Pass Any Exam. Explain that it is a message that assists in identifying problems based on the error code. Docking station B. Which of the following will allow this functionality? A. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A.www. Pad locks C. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. and a regular mouse without having to connect all of the devices each time. Tell the customer that abluescreen is another name for stop error. In the office they want to use a 24 LCD monitor. Failed fan C. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system.CompTIA 220-701: Practice Exam A.co m . Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Under powered fan B. System clock feature D. Daisy chain C. Logical Token B. B." . Any Time. D.com 100 Ac tua lTe sts . Which of the following is MOST likely causing the sound? A.

SATA hard drive with a rubber gasket C. DNS E. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. "Pass Any Exam. Any Time. Which of the following can be installed to accommodate the customers request? A. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock." . NetBEUI Answer: B. connectors for peripheral devices. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. AppleTalk B. and bays for storage devices.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). DHCP C. IPX/SPX D. A private network between two computers using wireless cards without using a wireless access point between them. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. B.co m 101 .actualtests. lTe sts .D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer. It provides slots for expansion cards.CompTIA 220-701: Practice Exam D.www. PATA hard drive B. Solid state hard drive D.

Press F6 when prompted to load the additional drivers." . QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE).www. Monitor C. Computer Answer: B. C.com Ac tua lTe sts . AGP "Pass Any Exam.F Explanation: He should plug in the monitor. A.CompTIA 220-701: Practice Exam C. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. D. D. Disable the system BIOS so the SATA card can take boot precedence. A secured line of communication between two points through a public network. which of the following must be performed for the installation to be successful? A. Use the Windows XP Professional for SATA card support feature when installing Windows. ISA B. Laptop AC Adapter D. Create a utilities partition on the hard disk prior to OS install. Portable Heater E.co m 102 . Nothing else should be plugged into the UPS under a user's desk. the AC adapter of the laptop and the computer. Vacuum Cleaner F.C. Laser Printer B. B.actualtests. PCIe C. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Any Time.

Any Time. 802. B. Infrared D.0 C. Phishing B. Bluetooth 2. Which of the following is this an example of? sts . QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. 802. Edit the config. D. power cycle the system.11b B. It says that they need to login and change their old username. Enter System Configuration Utility and select Startup Menu. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process.sys file that is located on the root directory." .co m . password along with all of their account information. Botnet attack C. C. Trojan tua lTe A client receives an email stating that their online auction has been compromised. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Midway through Windows loading.CompTIA 220-701: Practice Exam D.com 103 Ac A. Spyware D.www. Press F8 after POST but before Windows begins to load.actualtests.11a Answer: B "Pass Any Exam.

which of the following can the technician use to stop a program from loading at startup? (Select TWO). SCSI C. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . From the start command window D.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.com Ac In a Windows machine. "Pass Any Exam. From the system configuration utility B. Serial D.www. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. RJ-11 B. Any Time. BNC C. From the MMC snap-in C. USB B.actualtests. ST . which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A." . RJ-45 D. but has to be terminated at the last device? A.

Which of the following is the BEST response? A. Registry C. hold the can upright and spray. Inform the user that a technician will be out to resolve their problem shortly. MSCONFIG E.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Unplug the power cable. Any Time. when the black window opens. Net stop Answer: B. Unplug the power cable. C. Close existing ticket and open a new trouble ticket for the user. Performance Monitor D. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. remove all the components inside the case and spray each one separately. type CMD in the run line. "Pass Any Exam. Which of the following is the BEST response from the technician? A.www. Leave the unit powered up so that any issues with cleaning can be immediately realized. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. B.com 105 Ac tua lTe sts . Inform the user that the problem will be escalated to a supervisor for resolution. Event Viewer B. Have you removed and replaced the printer drivers already? C. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A." .actualtests. remove the cover. C. Can I redirect your computer to a network printer until a technician can repair the problem? B.CompTIA 220-701: Practice Exam A. Select Start. D. B.co m . D. type print lpt1 in the box. Inform the user that there is no record of the prior call.

tua lTe Memory was added to a Windows laptop and upon booting up. Remove the CMOS battery.com 106 Ac A. B.CompTIA 220-701: Practice Exam D. C. the BIOS only reports the original memory amount.fault isolation outlet C. D.D Answer: A." . remove all components. Memory brand is different than the computer. D. hold the can upside down and spray. remove the cover. Wait until the main battery is exhausted and then remove. sts QUESTION NO: 338 . Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). B. Memory size needs to be adjusted in Device Manager. Memory is defective. E. Which of the following are the MOST likely issues? (Select TWO).co m . GrounD. Remove the internal main battery. UPS Answer: C. Unplug the power cable. Anti-static mat E.actualtests. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. Anti-magnetic screwdrivers F. "Pass Any Exam.www. Disconnect all external devices. Operating system does not recognize the additional memory. Any Time. A. C. Thermal transfer compound B. Anti-static wrist strap D. Memory mismatch. Which of the following should the technician do NEXT? A.

com Ac tua lTe sts A. Replace the fan. Replace then entire power supply. B. When putting a PC into long-term storage B. Front side bus B. Which of the following is the BEST course of action? A. When troubleshooting power issues D. A. Any Time. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). When installing more powerful components .www." . Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. C. Verify the voltage powering the fan. Continue using the power supply until it fails.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 .actualtests. When traveling to other countries C. D. USB "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Removable storage C. Cache D.

D. SCSI E. D. C. SATA C. Toner sticks to photoconductive areas on a drum.actualtests.com Ac tua lTe sts QUESTION NO: 345 . Answer: C Which of the following BEST describes how an impact printer works? A. Heat from theprinthead melts the ink onto the paper. IEEE 1394 Answer: B. B. Linear power supply C.co m 108 ." . Any Time. Heat from theprinthead transfers an image onto the paper. B. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Heat from theprinthead boils a water-based ink. Lithium ion cell Answer: A "Pass Any Exam.www. Small wires strike and transfer ink from a ribbon. Heat from theprinthead boils a water-based ink. Toner sticks to photoconductive areas on a drum.CompTIA 220-701: Practice Exam B. Small wires impact and squeeze ink from a ribbon.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Nickel cadmium cell D. Serial D. Switching-mode power supply B. C.

SODIMM D.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. SATA B." . Any Time. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A.co m . 24x B. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. you need to use ACPI standard. 48x D. the technician finds the customer extremely angry that it has taken "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. ACPI C. ODBC B.actualtests. Although the technician has immediately responded to the dispatch.ROM can be read? A. AGP C. IRQ D. 32x C. It was introduced in 1996 and is an extension of the system BIOS.www. sts .

Which of the following is the MOST likely cause for the problem? A.com Ac tua A. actions taken and the outcome. MAC filtering is preventing the computer from connecting to the network. B. to ensure that the keyboard is still functioning. The wireless network is not properly configured.CompTIA 220-701: Practice Exam over four hours for a response. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. C. The wireless network card has been disabled by the hardware switch. C. document the situation and inform management that thecustomers behavior was undesirable. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. C. Empathize with the customer then focus on completing the task in an expedited manner. Follow up with the customer at a later date. D. Upon closure. Upon closure.11n. They were able to connect without a problem the day before.www. document the situation and inform the manager that the customer was not happy with the response time. but now they are unable to see the network at all. Focus on completing the task in an expedited manner. B.co m 110 ." . Answer: B "Pass Any Exam. Ask another technician to verify that the findings are correct. Recent provider upgrades have changed the wireless specification from 802. Any Time. Make sure the customer is aware that the current service level agreement allows for an eight hour response. D. Document the issue including findings. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. B. lTe sts A technician has replaced a failed keyboard that was full of debris.actualtests. The technician then explained to the customer the importance of keeping a clean area around their computer. Which of the following should be the technicians NEXT troubleshooting step? . D. Report the incident to thecustomers manager.11a to 802. Which of the following is the BEST course of action for the technician to take to resolve the issue? A.

C.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . It assists in keeping the CPU cool. The print spooler service needs to be restarted on the client computer. the customer asks what the tube of paste that came with the CPU is used for. Ethernet hub D. Thecustomers permissions have changed and needs to be an administrator to print color. Since returning the customer is only able to print to the black and white printer.co When installing a new CPU for a customer. Any Time. Switch C. Everyone else is able to print to the color printer without a problem. The DHCP service needs to be restarted on the client computer. Firewall B." . D. Which of the following is the MOST likely cause for the customers issue? A. B. The customer was able to print and then left on vacation.actualtests.www. sts . It prevents theft by covering the values written on the CPU. The printer address has changed and the customer needs to remap their printer. D. It keeps the new CPU from falling out of the socket. It prevents voltage from shorting out the CPU. B.com Ac tua lTe A. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. C.

Any Time.1.www. 206. 8.16 C.3 B.1. A copy backup backs up the selected files and does not mark the files as archived.1. Full D. Graphics card jumpers need to be reconfigured D." .7 D. The backup should clear the archive bit for each file. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.CompTIA 220-701: Practice Exam A.actualtests. Which of the following backup type should be selected? A. Copy C.15. Incremental B.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.co m 112 .23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. these files are then marked as archived. Not enough free space on the hard drive C.9. A full backup backs up all the files on the disk. Limited amount of memory for the display adapter B. Which of the following is the MOST likely cause of this? A.168.1.1. sts . 192. 176. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.

The technician should ask the customer to repeat the problem several times so they can verify all of the facts. D. B. the technician knows what the solution is. Answer: C QUESTION NO: 361 A. requires memory to be installed four units at a time. D. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. C. C. two separate processing units. has four integrated processing units. has two error correcting and checking units. double the number of pins. has twice the cache of a dual core processor. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again.co m 113 . Any Time. C. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. D. B. twice the amount of cache. However. Answer: D QUESTION NO: 360 A dual core CPU has: A.com Ac tua While a customer is describing a problem to a technician. is clocked four times faster than a normal unit. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. Which of the following would be the MOST appropriate action of the technician to take? lTe sts ." .www. the customer is not done describing all their symptoms.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. B.actualtests.

prevent unauthorized login attempts. The print spooler can catch any loose clothing. A wrist strap B. encrypt the contents of a hard disk. Calibrate the touch screen.co m 114 .www. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. Reinstall the mouse drivers.CompTIA 220-701: Practice Exam A. secure communications with websites. A UPS D. B. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. C. C. C." . D. Replace the touch screen. Which of the following safety precautions must the technician be aware of before repairing the printer? A.com Ac tua lTe sts . B. Nonmetallic tools C. "Pass Any Exam. D. Any Time. D. The ink carriage might move.actualtests. Replace the mouse. The laser will be hot. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. B. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. The print fuser will be hot. Which of the following would BEST resolve this issue? A. provide remote assistance to users.

C.co m Answer: C 115 . Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand.actualtests. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Wait until the customer completes their statement andexplain how to resolve the new issue. B. C. Install the update without notice.www. Which of the following is the BEST way to respond the customer? A. D. Which of the following would be the BEST way to communicate the mandatory update to the users? A. ipconfig B." . Email the users about the update. ping C. telnet D. Answer: C "Pass Any Exam. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Post notices around the building. Ask the user about where information on that update was released. State that the update has no relationship to the new issue and continue implementing a solution. D. B. Stop the mandatory update.com Ac tua A. Disregard the statement and continue to resolve the new issue.

www. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Control Panel>Services C. Backup registry file C. C. Ignore the call and call back afterwards. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A.actualtests. Any Time. B. B. Control Panel>Configuring Desktop B.co m When attempting to boot-up. Remove any incompatible hardware. a PC displays MISSING NTLDR. . Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Save registry file "Pass Any Exam. D. Display Settings>Advanced Settings D. Which of the following is the BEST course of action? A.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Ask the customer for permission before answering the call.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. C." . Install Windows Updates. how can the registry backup before changes are made? A. Disable plug and play in the BIOS. Export registry file B. D. Answer the call and then resume work. Step outside and answer the call. Clear any removable disks from all drives and start-up PC.

www. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.actualtests. shell E. Start>Settings>Control Panel>Speech D. 15-pin D. which of the following locations would provide access to adjust the input levels? ." . 9-pinD.co m Answer: B 117 .CompTIA 220-701: Practice Exam D. C. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. B. Which of the following would be the BEST method? A. Activate infrared ports in the BIOS. Update the firmware in LAN adapter. Install a Bluetooth USB adapter. 6-pin Mini-DIN Answer: A "Pass Any Exam. Start>Settings>Control Panel>System>Hardware C.com Ac tua A. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Install a wireless PCMCIA card. RJ-45 C. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. D.shell B.11g network connectivity to a laptop. Any Time.

Logon phase B. RIMM C. Network . Workstation D. DDR RAM D.actualtests. The user does not have the correct printer driver. SODIMM B.bat C. Task Scheduler C.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Any Time. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. nothing happens. Which of the following services is MOST likely causing the issue? .co m An end user reports that anytime they try to print locally. Boot loader phase D. "Pass Any Exam. Autoexec. Print Spooler B.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. One of the memory modules has 168 pins.www. Which of the following is the memory type? A. Which of the following is the MOST likely cause of the problem? A." .

Run theipconfig /all command. Install the support tools from the Windows XP CD. Hard drive is failing D. Which of the following should the technician do? sts QUESTION NO: 381 ." . The report is not formatted to use USB. C. Which of the following is the MOST likely cause of the noise? A. C. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on.co m 119 . The printers USB port is not compatible.com Ac A. There is no display on the monitor and the PC shuts off following the beep. "Pass Any Exam. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. B. Error correcting memory making data adjustments C. Power supply warming or cooling B. D.exe. The CPU has dislodged from its socket. The user does not have the correct network drivers. D. C. The monitor has failed. Which of the following is the MOST likely problem? A. Modify the path variable to include the location of winipcfg.CompTIA 220-701: Practice Exam B. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Any Time. Run theipconfig /registerdns command.www. The technician runs winipcfg from the command line but receive an error that this is not a recognized command.actualtests. The hard disk drive has failed. B. The operating system is corrupt. D.

Upgrade the device drivers for both components. Use thefdisk command.actualtests. Use the format command.com 120 Ac tua lTe A. Create two hardware profiles. D. Install additional ribbon cables. Which of the following is a BEST practice to ensure that the companys data is protected? A.www. ISDN B. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . B. Use a low level format. Repartition the hard drive. C. enable one of the new devices in each profile.co m . Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. but either device will function if the other is disconnected. MAC filtering C. Any Time. Sometimes either or both devices fail to function. Which of the following should the technician do? A. Answer: B QUESTION NO: 386 "Pass Any Exam. DNS D. B. C." . Upgrade the power supply.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD.ROM drive. D.

Installing the fastest memory available B. D. Dual independent bus architecture B. The user has placed a non-bootable floppy diskette into the diskette drive. B.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Windows C." . DDR2 RAM "Pass Any Exam. Documents and Settings D. Any Time. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Installing more memory of the same type and speed C. C.co m 121 . Installing the newest memory available D. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A.actualtests. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. The hard drive jumpers are configured incorrectly. While troubleshooting. Program Files B. Installing same memory type but at a slower rate of speed A. the technician verifies that the hard drive is being correctly recognized by the BIOS.www.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. The hard drive has failed. The BIOS must be set to auto-detect the hard drive.

actualtests. Fiber optic B. TwisteD. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.CompTIA 220-701: Practice Exam C. IEEE 1394 C.www. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Fiber optic C. TwisteD. IEEE 1394 D. Fiber optic B.pair copper wire D. Any Time. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Hyperthreading D.com Ac tua lTe A." .co m Answer: C 122 . IEEE 1394 C. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Coaxial D.pair copper wire B.

RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Docking station B. and bays for storage devices. Express bus C. ISA slot D.com 123 Ac tua lTe sts .CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. RJ-45 B. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. TCP/IP "Pass Any Exam. ECC D." .www. LC C.co m . Once a portable computer is inserted in a docking station it behaves like a desktop computer. It provides slots for expansion cards. SC D. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Any Time. Non-ECC C. Dual channel B. connectors for peripheral devices.actualtests.

Dual Inline Package (DIP) B. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A.actualtests. On top of a component D. Any Time. L2 cache C. B.CompTIA 220-701: Practice Exam B.co m 124 .11n D.11a C.com Ac tua lTe sts QUESTION NO: 398 . C. Answer: A "Pass Any Exam. Data encryption would be more secure over wireless connections. D. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. 802. A user would need to manually type the SSID to connect. Data encryption would be less secure over wireless connections. The access point would now transmit on only one channel." . Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. On the outside of a heat sink B. 802. In the socket of a component C. Hyperthreading D.www.

Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Windows Multiple Language Keyboard Pack C. Windows Multilingual Interface Pack D.1 C.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.actualtests. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.255. Windows Language Wizard B.255. 255.0 B.0.0 D. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. QUESTION NO: 403 A user reports that their USB device has stopped working. Upgrade formats the drive B. 255. 255.0.0.255. Applications need to be reinstalled with an upgrade D. Upgrade retains user settings C.255.co m .com 125 Ac tua lTe sts . Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. 255.www.0.0." .0.255.

C. seeing windows. Determine if changes have been made that could have caused the problem. floating bars.www. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Determine how long before the user is due for an upgraded system. D. CPU "Pass Any Exam. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A.CompTIA 220-701: Practice Exam A. Any Time. three-dimensional viewer. D." . BIOS B. C. aero glass. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. B. B.com 126 Ac A. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .actualtests.mp3 at the end of mpeg layer 3 file names in Windows XP? A. tua In Windows Vista Ultimate. Determine how long the user has had the problem. a user has the ability to customize translucent windows called: lTe sts .co m . RAID D. RAM C. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. Determine if any other users are affected by the problem.

Incremental B. Establish a plan of action to resolve the problem.com Ac tua A. The user has asked that a full backup be run every day. Any Time. Higher response time B.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Daily C. Limited display size C." . Document all issues.co m 127 . To support active desktop E. Answer: C "Pass Any Exam. A. Perform a backup before making any changes. D.actualtests. Which of the following types of backup should the technician select? . Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Limited bandwidth Answer: B. The technician has validated the problem and suspects that the application needs to be reinstalled. Support different resolutions D. findings and solutions. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO).www. Establish a theory of probable cause. Differential D. Which of the following is the NEXT step that the technician should take? A. B.

Question the user and make sure that they have not made any changes to their system recently. Which of the following should the technician do NEXT? A.co m 128 . C. Document their findings and the actions taken. ipconfig C. Call their manager and report the status of the issue. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current.actualtests. regedit B. Which of the following should the technician do NEXT? A." . B.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD.ROM drive and has tested and found that the drive is defective. Call their manager and report the status of the issue. Run a backup of the system. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. msconfig D. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. D. you need to use the DxDiag utility (DirectX Diagnostics). Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.com Ac tua lTe sts . Any Time.ROM drive and tested that everything is working properly. "Pass Any Exam.www. Which of the following utilities should the technician run? A. D. C. Develop a plan to get the drive replaced. dxdiag Answer: D Explanation: To test the DirectX functionality. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. B. Run a full system backup.

5 times the physical memory D. Use technical jargon.com 129 Ac tua lTe sts . The size equal to the physical memory B. Smss. Use email so that everything is in writing. D.co m . Use non-technical terms. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. C. Which of the following is the BEST approach to tell the customer what is going on? A. Ntbootdd.dll Answer: D Explanation: The HAL.exe B. B. Ntldr C. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem." . 4095MB C. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Use the proper acronyms. Any Time. Hal. 1.sys D.www.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A.

Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. B. Call the customers scheduled that day and reschedule all the appointments to different days. explain the reasoning to the client. Go to the first scheduled appointment late. and make the repairs as quick as possible to try to catch up on the schedule. Which of the following is the BEST course of action to take care of the appointments during that day? A. RS-422 B.actualtests.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. Skip the first appointment. Get a language to language conversion dictionary to help understand what is being said. Inform the client the service must be rescheduled with a different technician. Any Time." .www. Answer: C QUESTION NO: 418 A.9 port? A. C. RS-232 "Pass Any Exam. It has been in service for four years and is located in a copier room. Ask to get an interpreter to assist in the language barrier. B. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. D. Restate the issues to the customer for validation. B. Electromagnetic interference due to the copy machine in the room. Which of the following is MOST likely causing the shutdown issues? lTe sts . C.co m . Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. D. Improper ventilation from dust buildup inside the computer.CompTIA 220-701: Practice Exam A. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Power supply on the computer is going bad. C. D. Power supply to the room is not great enough for both the copy machine and the computer.

com Ac tua lTe sts . 9 B. More horsepower will be provided. C. Enable Volume Shadow Copy. D. A.www. Disable WEP. Disable SSID broadcast. QUESTION NO: 421 How many pins does a VGA Connector have? A.G "Pass Any Exam. Any Time. More devices can be powered at one time.D. F. D. Enable DHCP. E. Higher electricity measured in volts. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). B.CompTIA 220-701: Practice Exam C. 15 C. C. Answer: A. G.co m Answer: B 131 . Use a MAC filtering. 25 D. Use a TPM Chip." . Use WPA encryption. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. B.actualtests. Greater duration of power availability. IEEE 1284 D.

A virus does not require user interaction. B. 16Mbps.0Mbps. B. A worm self-replicates.5Mbps. C.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 10Mbps.actualtests. 16-bit card B." .www. Any Time. 360Mbps D.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. D. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 128-bit card D. 2.0 data rates? A. Add a Bluetooth connection to all computers. 32-bit card C.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 480Mbps B. 1. Add an infrared connection to all computers.5Mbps. Add a USB hub to each computer. 20Mbps. 256-bit card . 450Mbps C. Add a KVM switch to thetechnicians computer. 1. A worm requires user interaction. Which of the following is the BEST solution? A. 12Mbps. C. Which of the following provides the BEST solution? . "Pass Any Exam. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A.0Mbps. 2.

D. B. C. Call the next service call. C. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. apologize. A virus self-replicates. Leave the current service call to make the next service call. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Call the second customer.www. Any Time. Make the first appointment and then. Rush to finish the job. Which of the following should the technician do FIRST upon arrival at the customer site? A. Try to hurry at the first appointment to make it to the second appointment in a timely manner. apologize. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. "Pass Any Exam.co m . and reschedule." .CompTIA 220-701: Practice Exam D. after completion. Stay on the current service call and arrive late on the next service call. this is going to make the technician late for the next service call appointment. lTe A service call is taking longer than expected for a technician. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon.actualtests. Go to the second appointment because it is listed as priority and then reschedule the first. call the second customer and explain you are running late. C. Which of the following is the BEST resolution for the issue? sts . D. B. and go to the next service call. Which of the following would be the BEST way to handle the situation? A. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. and reschedule. B.com 133 Ac tua A.

The current language on the workstation is the customers native language. Windows Media Center C. Tell the customer that the operating system is corrupted and must be reinstalled. C.com Ac tua A.www. B. Which of the following options should the technician do NEXT? A. Ask the customer if the technician can change the language. Windows Narrator "Pass Any Exam. BNC D. Windows Sidebar D.actualtests. D. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Any Time. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Windows Defender B. RJ-45 C.co m 134 . Call another technician who has worked with this customer in the past and inquire about any prior issues. Which of the following applications can be used? A. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time.CompTIA 220-701: Practice Exam D." . RJ-11 B. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Explain that the issue can not be resolved because the technician does not understand the language. Change the language and complete the service call.

Windows XP Professional B." .com Ac QUESTION NO: 435 tua lTe sts . Windows Vista Home Basic B. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. WindowsVista Business D. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Windows XPMedia Center D. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Hard drive failure C. Which of the following is the MOST likely cause? A.actualtests. Pointing stick failure B. Memory failure D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Any Time.www.co m 135 . Windows Vista Home Premium C. WindowsVista Ultimate C.

icons. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . Answer: C QUESTION NO: 438 A. D. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. Any Time. B. User Account Control D. a worm that attacks multiple computers and memorizes each computers keystrokes. B. The printer was working fine Friday. C. Sidebar Interface C. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. applets." . a person who go through a corporations waste to see if they can use any of the information. Task Manager B.www. gadgets.co m 136 . Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. D. hives. C.actualtests. targeted email that is directed at a group of users so that it appears to be from a legitimate source.

Question the user to determine what has caused the video card to fail. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. B. the technician believes that the computers video card has failed. Verify that all other computer components are operating normally. "Pass Any Exam. Spooler service needs to be restarted. B." .co m . 128MB graphics card C. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. a computer must meet which of the following hardware requirements? sts .actualtests. Too many pages are being sent to the printer at one time. D.www. 800MHz processor B.com 137 Ac A.CompTIA 220-701: Practice Exam A. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. The printer drivers need to be rolled back to a previous version. Establish an alternative diagnosis. C. Username B. LCD monitor D. Replace the video card to confirm diagnosis. Smart cards D. After speaking with the user and examining the symptoms. D. Any Time. C. Wrong type of paper is being used for this printer. Key fob C. Which of the following steps should the technician take NEXT? A.

Right-click the applications shortcut and choose Explore.co m 138 . lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Processor C. Enter the Compatibility tab and select Run in 256 colors. Case fan B. Right-click the applications shortcut and choose Compatibility.www. DOSKEY C. Right-click the applications shortcut and choose Properties. CONVERT. Which of the following is MOST likely the issue? A. D. Select Disable Visual Themes. Hard drive Answer: D "Pass Any Exam." . B. Without changing Windows Vistas system-wide color depth settings. The Compatibility tab within an application shortcuts Properties B. Right-click the applications shortcut and choose Properties. RAM D. which of the following will BEST fix this issue? . Enter the Compatibility tab and select Disable Visual Themes.actualtests. Any Time. Select Run in 256 colors.com Ac Answer: A tua A. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. C.EXE D.

Event Viewer Answer: D QUESTION NO: 447 A. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Last Known Good Configuration C. Safe Mode B. but the stop errors continue. Active Directory Restore Mode C. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Device Manager B. a computer is getting stop errors. The technician has uninstalled the program. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Dxdiag C.com 139 Ac A technician is working on a computer that has a virus downloaded on it.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Any Time. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program." .www. Debugging Mode B. Telnet D.co m A technician is unable to log into a users computer after installing new hardware. Which of the following Advanced Startup options would BEST resolve this issue? . Disable Automatic Restart . Debugging Mode D. Which of the following should be used to troubleshoot this error? A. Last Known Good Configuration D.

Any Time.www.com Ac tua lTe sts . Electrostatic Discharge (ESD) C. Back up of the data C." . The access point is next to a speaker B. Voltages and size D.4GHz wireless access point that drops connections. Restore Point B.CompTIA 220-701: Practice Exam A. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Which of the following would MOST likely cause the connection drops? A.actualtests.co m 140 . Wattage and size B. Incandescent lighting "Pass Any Exam. Safe Mode D. Last Known Good Configuration C. Which of the following would need to be created prior to the installs? A. Resistance and size C. Debugging Mode B. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Emergency Repair Disk (ERD) D. Cordless phones D. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.

" .co A technician notices that a group of users are continuously searching their computers for the same files.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. 802.11 standards operates at a maximum speed of 11Mbps? A. Chkdsk B.www. When the technician tries to delete the job. it will not delete. The fastest cache that resides at the chip level.actualtests. Which of the following would BEST assist their searches? m . Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. The fastest cache that resides outside the chip level.11b B. Indexing D. D. The largest cache that resides at the chip level. 802.com 141 Ac tua lTe A. Scandisk sts . C. Defrag C.11n C. 802. 802. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Which of the following is the MOST likely reason? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. B.11g D. The largest cache that resides outside the chip level. Any Time.

Power cycle the printer. Once a job is submitted to the queue it cannot be removed. C. D. B. This printer is not capable of printing such fine details select another type of printer. D. Infrared D. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A.com 142 Ac A. Any Time.actualtests. Run an alignment page." . The user submitted the job as a priority. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it.co m . B. Send a test page to the printer. Gigabit Ethernet B. C. Bluetooth "Pass Any Exam.www.CompTIA 220-701: Practice Exam A. Which of the following options would BEST help troubleshoot the problem? A. Which of the following is the MOST likely cause of the missing detail? lTe sts . The printer is set in draft mode in the printer properties. Some of the inkjets are clogged in the cartridge. C. The printer does not support the font on the document. Wi-Fi C. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. D. The job must be deleted using theprinters front panel. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. The technician does not have the necessary permissions. Replace all of the print cartridges. B.

key authentication D.11n B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.key authentication . Any Time. Unplug the network printer and then replace with a new printer. B.actualtests.co Which of this following wireless security options is MOST secure? m 143 . Notify all users before unplugging the printer. 802. Delete all print jobs before replacing the printer.11a D. 802." .key authentication C. WPA withshareD.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. Save all print jobs. 802. replace the printer and then print everything that was saved.com Ac A technician must replace a network printer. C.11b C. WEP withshareD. D. WPA2 withshareD.key authentication B.www. Which of the following is the FIRST step the technician should take? tua lTe sts A. WEP2 withshareD. 802.

sysedit B.www. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . Enter hard drive information manually into the Boot.ini C.co m 144 . Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. boot. B. D. Any Time. The system cannot connect to the network." . After installing the hard drive which of the following must the technician do NEXT? A. C. Enter hard drive information manually into the BIOS. fdisk C. The hard drive is faulty and needs to be replaced.bat. The system does not have enough free hard drive space. convert B. The automatically restart feature in System Failure option is on. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. chkdsk D. Enter hard drive information manually into theNtldr file. Which of the following is MOST likely the cause of this problem? A. C. B.actualtests.com Ac tua A. "Pass Any Exam. msconfig D. Enter hard drive information manually into the Autoexec.ini file.CompTIA 220-701: Practice Exam A. D.

CMOS battery is dead. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. My Computer>Hardware>Settings D. Device Manager>Power Options>Check-off the Hibernate box C.actualtests. APM is off. Control Panel>Power Options>Hibernate tab B.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . BIOSis reporting a memory error.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Answer: B QUESTION NO: 470 "Pass Any Exam." . On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. BIOS>Power Menu>S11>Hibernate D. Which of the following is the MOST likely problem? A. Any Time. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Start>Run>Regedit B. Device Manager>Computer Properties C. In which of the following can the technician go to review the IRQ settings? A. C. Hard drive is faulty. B. D.co m . The technician suspects an IRQ conflict.

C. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Window Vista Home Premium "Pass Any Exam. C. Powersupplys fan is defective.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Which of the following is the solution? A. Power supply is the wrong voltage. The toner cartridge is defective.www. The workstation will power up if only a single drive is connected. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Answer: A A. D.co m 146 . The pick-up roller is defective. The workstation does not power up properly. Power supply is the wrong form factor. Power supply is the wrong wattage.actualtests. D. Windows Vista Home Basic B. Power supply wattage is too high. The fuser unit is defective. Which of the following is the MOST likely cause? A." . B. Windows XP Professional C. Any Time. B. B. C.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Power supply is the wrong form factor. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. D. Powersupplys fan is defective. The feed roller is defective. Power supply wattage is too low.

co QUESTION NO: 475 m 147 . DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. SLI B. Lower cost B. DLT D. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . DDR C. ECC C.www.com Ac tua lTe A. SLI D.actualtests. UPS B. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. Better cooling D. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.CompTIA 220-701: Practice Exam D." . Error detection C. Any Time.

IEEE 1394 C. QUESTION NO: 480 "Pass Any Exam.www. WEP keys B. MAC filtering D. VPN B. Parallel B. but requires the last device to use a terminator? A. SSID broadcasts C.0 D. The use of an SSID cannot limit access even though it is used by all the routers.actualtests. FTP D.com 148 Ac A.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port." .co m . SNMP C. There is no IP filtering or DNS filtering. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. Any Time. This method allows access to only computers that have specific MAC addresses. USB 2.

Adware B. which of the following settings should be changed to prevent interference between the two devices? A." . CRT C. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.www. Any Time. WEP key B. Slipping hazards or dangerous footing concerns B. High temperature warnings and cautions D. Worms D. Channel number C.co m 149 . AD. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Hazardous chemicals or compounds C. RFI B. SSID broadcast ID D.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. EMI D.hoc C.com Ac A.actualtests. Network diagram to prevent damaging any cables "Pass Any Exam.

Voltage or shocks C. Static or ESD damage D. B. RF or wireless interference B.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Replace communications cable.actualtests. Check to the correct type of paper is being used. D. Which of the following is MOST likely having an issue? A. C. Add additional memory to the printer.www. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Which of the following is a primary safety factor when using a soldering iron? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Any Time. Flash drive C. IEEE 1394 port D. Change the toner cartridges. Touch pad B.co m ." . LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A.

Switch B. Scanner D.actualtests. calendar.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. which of the following features should they research? A. and several other items on their display. Any Time. RJ-11 D. Fax machine C. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. Which of the following devices is MOST likely connected to the other end of the cable? A. UTP C.www. They can span distances of several kilometers. CRT monitor C. STP B.CompTIA 220-701: Practice Exam A. LCD monitor B." . NIC D. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. If they want to add more gadgets. . Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. because it has much lower crosstalk and interference in comparison to copper cables. BitLocker "Pass Any Exam.co m 151 .

Which of the following is MOST likely the issue? A. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. D. and outcomes. Case fan B. Which of the following troubleshooting steps is NEXT? A. C. Document findings. Heat sink C. D. Establish a theory of probable cause.CompTIA 220-701: Practice Exam B. Decoder software needs to be loaded. Power supply D.actualtests. Establish a plan of action to resolve the problem. B. Ask the customer what the issue is." .co m 152 . Answer: A "Pass Any Exam. The sound card is not connected properly. The drives device driver needs to be updated. Defender C. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer.www. The system does not have enough RAM installed.com Ac tua A. C. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Any Time. Sidebar D. actions. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. B.

Verify full system functionality. D. Ask the customer questions to identify the problem. and outcomes. Document findings. The system is in hibernation mode. Which of the following is causing this to happen? A. Establish a theory of probable cause. C.www.co A technician arrives at a customers location in response to a call. C.com Ac tua lTe A. B. The power supply has a loose connection. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. actions. Establish a plan of action to resolve the problem and implement a solution. B. B. D. sts . and outcomes. C. actions. Any Time. Document findings. D. The BIOS need to be updated." .CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Verify full functionality and implement preventative measures. Which of the following troubleshooting steps is NEXT? A. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . The keyboard is faulty. mouse movement and the power light is blinking. Test the theory to determine cause. Answer: D QUESTION NO: 497 "Pass Any Exam.actualtests.

D. D. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). B.actualtests. The technician needs to map the drive.heatsinks provide active cooling. Any Time.heatsinks do not.heatsinks are not. Configure the IP settings. The operating system is corrupt. Fans must be directly applied to the cooled component.heatsinks provide passive cooling.co m 154 . Download the latest drivers from the manufacturer.www. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . Which of the following is MOST likely the cause for this problem? A. tua A user purchased a TCP/IP laser printer. The technician needs domain administrator rights. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. B. C.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. C. Answer: A Answer: D QUESTION NO: 500 On a Windows computer." . Fans are applied with thermal compound. The technician needs local administrative rights.com Ac A. A. Fans provide active cooling. Fans provide passive cooling. Ctrl + alt + delete then lock computer B. Configure NetBEUI settings. Windows key + L C. D. Ctrl + alt + L "Pass Any Exam. B. C. Print out a test page.

A hard drive with more than 4MB of free space B.actualtests. Windows key + alt + delete E. then you can try to toggle the video output function key and plug in an external monitor to the laptop. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.www. The laptop BIOS was not updated to support external video. The video cable connecting the monitor is loose. Which of the following is the MOST likely explanation? A. "Pass Any Exam.com Ac tua lTe sts . The AC adapter was inserted in the incorrect port." . B. Windows key + Alt + M Answer: A. the AC adapter for their older laptop quit working. A video card with at least 16MB of VRAM D. A CD. D. Which of the following is the MOST likely cause? A.ROM drive C. Answer: C Explanation: If the display of the laptop is not working.B QUESTION NO: 501 When installing the Windows XP operating system using RIS.co m 155 . QUESTION NO: 503 A user reports that during a business trip to Europe. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. The monitor and laptop video cards are incompatible. Any Time.CompTIA 220-701: Practice Exam D. C. The function key was not pressed to toggle the video output. which of the following must be available in the computer? A.

C. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . instead of seeing their desktop they only see their background graphic. The mouse pointer software is corrupt. D. Which of the following will correct this problem? A. Toggle the function key for the video display." . C. B.actualtests. lTe A user reports that when they are typing. B. A Remote Desktop session has been established on laptop. Adjust the refresh rate of the display to 72 Hertz. D. The adapter was rated at 50-60 Hertz. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. C. CHAP II Answer: B "Pass Any Exam. Any Time. PGP D. The laptop is near a source of EMF interference. The sensitivity of the touch pad is too high.CompTIA 220-701: Practice Exam B. The adapter was rated for 220-240 Volts.com Ac tua A. IPSec B. The adapter was rated for 110-120 Volts. Change the display resolution to a lower setting.co Answer: C m 156 . D. EFS C. Uncheck Extend my Windows Desktop in the Display Properties. their pointer will randomly move about the screen or highlight words.www. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A.

Run a full anti-virus scan. . D.actualtests. After completing the initial configuration. Install network monitoring software and perform a trace. Format the drive. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Any Time.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A." . Which of the following steps would shorten the startup time? A. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Configure biometric authentication. Remove the control circuit board from the drive. D. Setup user profiles. Install system patches. C. Install anti-virus software. B.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Run the defrag command on the system. they notice the system takes a long time to display the desktop. B. B. Physically destroy the disk platters. which of the following MOST reliably prevents all data from being stolen? A. C.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Encrypt all local data files. C. "Pass Any Exam.www. D. Perform a disk defragmentation. Store the drive next to a magnet for one hour.

C. The laptop battery is defective and needs to be replaced. D. Answer: C QUESTION NO: 512 A. D. The customer can power up the laptop when using the power cord without the docking station. The laptop has an electrical short in the power supply. C. Remove unneeded startup applications.actualtests. Answer: A. Which of the following is MOST likely causing this? A. Call the department management to document the issue. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. Decrease the size of the paging file. After initial troubleshooting.B QUESTION NO: 513 A technician is troubleshooting a computer error. E.www. C. Defragment the hard drive. lTe sts . Read the application release notes. The customer is using the laptop power button instead of the docking station power button. They have had problems installing this application in the past. "Pass Any Exam. D. Which of the following steps should the technician take prior to installing the application? (Select TWO). The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. B. Run thechkdsk /f command on the system. B. Create a restore point. Launch the File and Transfer Wizard.CompTIA 220-701: Practice Exam B. The laptop power cord is being used instead of the docking station power cord.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Which of the following should the technician do FIRST after the problem is resolved? A. they called the OEM and identify the problem. Boot the computer in Safe Mode." . Any Time.co m .

Monitors sessions between two hosts C.CompTIA 220-701: Practice Exam B. It runs at half the processor speed. Post the solution on an online tech forum. Document the issue and the applied solution. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Provides a logical connection between a workstation and the network infrastructure D. It runs at processor speed.168. Assigns IP address to the workstation B. B. It runs slower than the processor speed. Class C D.10 is an example of which of the following address classes? A. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam." . Class A B.com Ac tua lTe sts . It runs faster than the processor speed. D.co m 159 .actualtests. Answer: B QUESTION NO: 514 The IP address: 192. C. Describe the issue at the next staff meeting. D. Class B C. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. C. Any Time.www.0.

Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . Hubs only support TCP/IP protocols. Use the USMT to export the data from the old system. IP Answer: C. Hubs are limited to a bandwidth of 4Mbps. A. TCP D. A hub broadcasts all traffic to all ports. copy the users profile from the old system to the new system. A hub directs traffic between locally attached computers.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. D. NetBIOS C.actualtests.co m 160 . Which of the following should they do NEXT? "Pass Any Exam.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. B. Any Time. SPX B." . A.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO).www. C. Useregedit to export the user data to the new system. B. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. and import it to the new system. cached website credentials and desktop preferences. DLC E. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. C. The customer has required all personal information be migrated to the new computer including favorites. D. From Windows Explorer.

If they connect the AC adapter. Format the hard drive and reinstall the OS." . C. B. B. Which of the following should the technician do? "Pass Any Exam. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Lower the pointer speed in the Mouse Control Panel applet. D. C.CompTIA 220-701: Practice Exam A. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Dispose of the monitor in the trash. Answer: A QUESTION NO: 522 A. Update the drivers for the video card. Any Time. The laptop is not receiving enough power from the battery so the battery should be replaced. Which of the following is the MOST likely cause? lTe sts . B. The laptops NIC needs updated drivers. Which of the following is the BEST option to solve this issue? A. The laptop is not receiving enough power from the battery so a second battery should be installed. C. Disassemble the monitor to prepare disposal of parts independently. the technician notices files that pertain to other employees.www. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. Discharge the CRT prior to disposal. While preparing the files for the disc burning. they can connect to the network. D. Update the drivers for the touchpad.co m . D. Dispose of the monitor according to applicable environmental regulations. The power management settings on their laptop are set to disable the internal NIC.actualtests.

co m 162 . Delete the files off the portable drive once they are finished burning the disc. B. Any Time. D.com Ac tua lTe sts ." . Call the person that wants the disc burned andask them if they can look at the files. Report the issue to theusers manager and return the next day to work on the issue. The user is quite messy and has a lot of paper strewn about. Reset the password for them and inform them of their username.www. however. Follow thecompanys established guidelines to reset passwords. C. D. Carry it by holding it upside down by the base. Which of the following actions should be taken? A. The technician needs to work on the issue but is distracted by the users mess. Carry it by using both the power and video cords for stability. C. B. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Carry it with the screen closest to your body. Ask the user if they mind if the technician removes the computer from the desk to fix the issue.actualtests. C. D. Organize theusers papers into file folders. Provide copies of the files to the people named on them. B. Schedule a later time to call them back once they remember their username.CompTIA 220-701: Practice Exam A. C. B. they cannot identify their username. Keep the files on the portable drive and then look at them later for confidential material. D. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Carry it with the protrusion on the back facing your body. Tell the user that they will return later in the day once they have cleaned their desk. Create a new account for the user. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. providing standard permissions. Which of the following should the technician do? A. "Pass Any Exam.

Ask the caller to call back when they are in a better mood. evaluate and respond.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Listen to callers concern without interrupting and being judgmental.co m 163 . B. put on hold and forward. D. Verify that the user has not made any OS changes. Which of the following should be the FIRST course of action? A. understand. Check the BIOS for temperature changes. give first impression.actualtests. put on hold. Respond by informing caller to slow down and change their attitude. it sounds like an airplane taking off. A customer reports that when the computer starts up. C. D. B. Respond by asking the caller to slow down and repeat the concern twice. interpret. Receive. ask for help and respond. Receive. Attempt to replicate and verify the issue. D. Receive. Which of the following would be the MOST effective way to respond to this call? A. Receive. Answer: C "Pass Any Exam.www. Any Time. C. and forward. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. B. Open the case and determine the cause of the noise. C.

C. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Update the OS with the most recent patches.com 164 Ac tua QUESTION NO: 532 lTe sts .co m .actualtests. B. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Ask the customer's permission to put them on hold.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. 6 volts B. 12 volts C. Forward the customer to another technician. Any Time. Which of the following is the BEST course of action? A. B.www. Put the customer on hold just for a few minutes. a co-worker asks the technician for assistance. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. "Pass Any Exam." . Forward the customer to another technician in order to listen to the co-worker. D. Research online forums for assistance. C. Email the manufacturer with the details of the issue. The technician receives another incoming call from the technician's friend. D. Write down error code and ask for assistance. Which of the following is the BEST course of action? A. 32 volts Answer: B A technician is on the phone with a customer. 24 volts D. Avoid the incoming call and call back later. At the same time. Which of the following is the BEST course of action? A.

Replace the workstations NIC. however. Contact the user to determine if any recent changes have been made to the computer. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. B. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Use Windows Recovery Console to perform a repair installation of Windows. the technician believes that firewall settings may be the cause. C. D. Formulate another theory as to what might be causing the problem.actualtests. Any Time.www. Reinstall the firewall software. D.CompTIA 220-701: Practice Exam B. C." . Document that disabling the firewall did not solve the issue and call another technician for assistance. C. After speaking with the user. Replace the motherboard and perform a system restore. D. disabling the firewall did not help the issue. Which of the following troubleshooting steps should the technician take NEXT? A. Put the customer on hold just for a few minutes and assist the co-worker. Answer: D "Pass Any Exam. Which of the following troubleshooting steps should the technician perform FIRST? A.com Ac tua lTe sts . B. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Replace RAM modules and verify that all other system components are operating properly.co m 165 .

Answer: D Answer: A While troubleshooting a problem on a users computer. Use a surge protector.actualtests. Ignore the content and complete the repair." . B. Install anti-spyware and run an initial scan. C. Which of the following should the technician do NEXT? A. sts . Answer: B QUESTION NO: 539 "Pass Any Exam. Use an uninterruptible power supply (UPS).com Ac QUESTION NO: 538 tua lTe A. Report theusers story to management and wait for further instructions. C. D. B. Use a signal attenuator. Insist that the user immediately delete the content.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Which of the following can the technician recommend? m QUESTION NO: 537 166 . The technician speaks with the user. Report the situation to the appropriate authorities. Any Time. Which of the following describes the BEST course of action? A.www. Delete all the illegal content from the user's computer. D. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Perform a virus scan and evaluate the results. D. Plug the computer into a different power outlet. C.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. a technician discovers content which they believe may be illegal. B. Establish a theory as to what caused the changes to the computer.

D. Ignore the situation so as to avoid workplace conflict. D.co m 167 . C. Which of the following is the BEST course of action? A. Excessive humidity C. A low toner cartridge "Pass Any Exam. For backup purposes and if the technician deems it necessary. Any Time. DDR3 B. For backup purposes and with thecustomers permission.com Ac tua Which of the following RAM types requires that all available memory slots be filled. B. A corrupt software driver B. from computers which are in for repair.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. resulting in the need for continuity chips in otherwise unused slots? lTe sts . Answer: C QUESTION NO: 541 A. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Report the situation to appropriate authorities. C. RDRAM C. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. random characters? A." . DRAM D. B. It is not appropriate unless the content is public knowledge. It is never appropriate to copy acustomers data. Notify the customer about their stolen data. Confiscate the co-workers personal storage media. When is it appropriate to make copies of a customers confidential data? A.actualtests.www.

HTTPS C. WEP B.com Ac tua A.CompTIA 220-701: Practice Exam D. TV tuner card C. WindowsVista Ultimate." . QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Windows XP Home Edition.actualtests. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Any Time. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application.co m 168 . B. Windows 2000. C. HTTP Answer: A "Pass Any Exam.www. Windows XP Professional. D. WAP D. Video capture card lTe If using Windows Media Center. Docking station D. which of the following hardware components needs to be installed? sts . KVM switch B.

actualtests. Any Time. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.www. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down.com 169 Ac tua lTe sts . Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. 32GB C. Processor D. SFTP B. WAP C. 16GB B. Although Windows XP lets you format only up to 32GB but can read larger volumes. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. CMOS battery C. Which of the following components should the technician replace? A.co m .CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. 1024GB D. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. L2 cache B. WPA D." .

Check the software for a complete install. Heatsink B. Hidden devices D.actualtests. Any Time." . Check to see if wireless is turned on.C. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Explanation of error codes Answer: A. Devices by type B. Check the wireless card to be sure it is seated correctly. RAM capacity C. 80 B. B. C. 110 C.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.CompTIA 220-701: Practice Exam A. which of the following ports is used for Remote Desktop (RDP)? A. D.com Ac tua lTe sts . Liquid D. 3389 Answer: D "Pass Any Exam. Active Answer: D QUESTION NO: 552 By default. I/O address ranges E.co m 170 . 2335 D. A. Passive C. Check the wireless card for antenna connections.www. Mapped network drives F.

25 C. by default. SATA D. 80 D. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. Any Time. Capture D. Multimedia B.actualtests.com Ac tua QUESTION NO: 555 lTe sts . TV tuner C. 23 B.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers.co m 171 .www. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. NIC B." . is used for Telnet? A. Wireless card C.

com 172 Ac A. HTTP C. Operating system B. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC.CompTIA 220-701: Practice Exam A." .co m . Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Memory C. Which of the following must the technician update? sts . Router C. Which of the following would be the BEST recommendation to the customer? A. Bridge B. Firmware D. The technician has determined this can be done.actualtests. Crossover cable "Pass Any Exam. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. WAN B. but the motherboard needs an update. Any Time. Safe Mode with Command Prompt B.www. VPN D. Last Know Good Configuration D. Enable Boot Logging C.

C. Send the drive to a data recovery company. D. B. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data.www.co m Answer: A 173 . QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network." . Answer: A "Pass Any Exam. try and keep the same password so the customer can always remember it. a technician should advise the customer to: A. Unplug the device from the computer. Any Time. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Turn off the power to the USB device first then the computer. C. Use the Safely Remove Hardware icon in the Control Panel. use their telephone number as the WEP key.com Ac A.CompTIA 220-701: Practice Exam D. B. D. try not to use numbers in the password. Use the Safely Remove Hardware icon in the System Tray.actualtests. C. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. B. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. change the password frequently. D. Which of the following should the technician do? .

create the folder on a flash drive and then click and drag the new folder to the desktop. create the folder in My Documents then click and drag the new folder to the desktop. Which of the following is the FIRST item to check? A. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. Improved registry settings D. B. and select folder. The power to the external displays docking station D. If the monitor has been degaussed recently B. C.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A.com Ac tua QUESTION NO: 565 lTe sts . The monitor driver version C." . Improved security features C. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. rightclick on the desktop. Any Time.www.co m 174 . use the run command and type folder. D. select new. Improved performance B.actualtests.

actualtests. Boot the unit in Safe Mode by pressing F8. Which of the following is the FIRST step the technician should take? A. Boot the unit in Safe Mode by pressing Ctrl/Esc.CompTIA 220-701: Practice Exam A. Run a check disk operation on the hard drive. When WindowsStarts. When Windowsstarts. B. Boot the unit in Safe Mode by pressing F5. D. the computer boots off the installed operating system on the hard drive. press F8 and select Safe Boot. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work.com 175 Ac A. press F8 and select Last Known good configuration. Boot into BIOS and check the hard drive status. The technician explains this is a: A. C. B. B. tua A technician wants to reinstall Windows operating system on a notebook computer.www." . C. website that does not require a password to log in. popup advertisement that has been blocked. Boot into setup/BIOS and check the Graphics options. "Pass Any Exam. C. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. The technician tries to boot the computer with the Windows CD in the drive. Boot into BIOS/Setup and change the boot sequence. C. Have the user power off for five minutes then restart the system. Any Time. however. D. website where cookies are required. D. Boot into BIOS/Setup and update the BIOS. Have the user check external drives for media. B.co m . Which of the following is the FIRST action the technician should take? lTe sts .

Check the System Event log for over temperature entries.www. Which of the following would be the NEXT troubleshooting step? A. Check to see if the monitor and computer are powered by a UPS. Run the computer until the error occurs then find where the source of the heat is. Unplug and then re-connect all cabling to the components. B." . Which of the following is the BEST recommendation that a technician could make when configuring the printer? A.0. D. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Configure the printers IP to 127. Ask the customer what is occurring when the display is lost. Update or reinstall the display driver. Enable print sharing from the main computer. Any Time.co m Answer: A 176 .com Ac tua A. Remove the battery and run the laptop on the external power supply. Set the IP address to match the gateway address.CompTIA 220-701: Practice Exam D. D. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. B. Answer: C "Pass Any Exam. C.actualtests.0. B. Ask the customer how the laptop is being used when it reports the error. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. D. Set the printer to DHCP. C.1. C. Which of the following is the BEST course of action to take? . Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. secure website.

replace the network card in the printer. The NEXT action would be to: A. Consult the maintenance manual for the error code. Remove the power and check the position of the jumpers on the motherboard. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. cycle the power on the printer and observe the boot process. flash the firmware on the printer to match the new driver. D. B. D. Check the quick setup guide for BIOS settings. The technician knows the print server had maintenance done over the weekend that included driver updates. Replace the video card because there is no display. D.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. power off the printer. The technician arrives and finds the printer is online but there are not any lights on the network card. C. check the printer properties on the server.com Ac tua lTe sts .co m 177 . The NEXT step to evaluate the problem is to: A. Any Time. pauses and then repeats. but only in monochrome. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. power cycle the printer to update the driver. check the printer for paper jams in the path. have each user remove and re-install the printer to update the driver." .actualtests. B. have the customer clear the print queue and reboot. Answer: B QUESTION NO: 576 "Pass Any Exam.www. C. B. Which of the following is the BEST course of action to determine the cause? A. C.

Password authentication B. WPA D.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. WPA2 B. WEP C. Smart card authentication C.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Sleep D. WPA encryption D. Which of the following security technologies is this considered? A.www." .co m 178 . Biometric authentication Answer: D QUESTION NO: 578 A.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Any Time. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. WPA. Hibernation C.actualtests. Computer Browser "Pass Any Exam. Which of the following Windows services is not starting during boot? A. Standby B.

Turn the monitor on/off. check the power cable on the monitor." . D. B.CompTIA 220-701: Practice Exam B. reseat the video card.co m . Southbridge B.actualtests.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Northbridge B. Print Spooler D. try turning the monitor on/off. check the video cable from the monitor to the PC. The technician on call determines that the PC is powered on and is not in standby mode. BIOS "Pass Any Exam. BIOS C. check the video cable from the monitor to the PC. check the power cable on the monitor. Any Time. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. reseat the video card in the PC. Reseat the video card.www. DMA controller D. Turn the monitor on/off. Check the video cable from the monitor to the PC. C. Answer: C QUESTION NO: 581 A. Add Hardware Wizard C. try turning the monitor on/off.

DMA controller C.com Ac tua lTe sts .www. Check the power outlet to verify it is supplying power. Check the power supply for voltage output. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Answer: A "Pass Any Exam. C. Northbridge B. Replace the power button. Southbridge C. Southbridge D. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.CompTIA 220-701: Practice Exam C. Northbridge B. B. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Verify that the power button is plugged into the motherboard.actualtests. D." . Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Which of the following is the NEXT troubleshooting step the technician should take? A.co m 180 . CMOS D. BIOS D. Any Time.

D. The printer is no longer the users default printer.com Ac A user reports that they are suddenly unable to print to a network printer. "Pass Any Exam. The printer has a faulty NIC. Slot A Answer: A A. Biometric password B.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. 959 D." . Theusers workstation has a faulty NIC. B. The technician can ping the users workstation and the printer. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. 478 B. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). The technician can also print a test page from another workstation. Any Time. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . 775 C.co m 181 .www. It was working fine yesterday. Case open switch D. Port triggering C. The printer has corrupt drivers. C.

Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. SODIMM D. Update the network device drivers. B. Verify when the last time the computer was working correctly was. D. Multi-core B.actualtests. C. Turn off the firewall. Turn on Automatic Updates. Which of the following should be selected to BEST meet the user's needs? A.CompTIA 220-701: Practice Exam A. DDR2 E.com 182 Ac tua lTe sts . Any Time. B. Dual-core Answer: A. however. Which of the following is the FIRST thing the technician should do? A.E QUESTION NO: 590 When troubleshooting an issue with a customer. Update the virus definitions and start a scan for viruses. Unplug the PC and put on an anti-static wrist strap.www. C. Disable all file shares. Inform the customer of how long it might take to resolve the problem.co m . they do not want the updates to interfere while they are working. Assign a password complexity policy. B. Which of the following is a best practice? A. C. D." . "Pass Any Exam. Set automatic updates to download only. Update the antivirus definitions. PCI express C.

co m 183 . C. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. WPA D.CompTIA 220-701: Practice Exam D.actualtests. FAT32 "Pass Any Exam. Check the domain print server.com Ac tua A. Check the network connections. D.www. B. FAT16 B. Any Time. Which of the following is the FIRST thing a technician should check? sts . Check power on theusers laptops. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. Which of the following file systems should the technician select? A. HPFS C. lTe Several users report their print jobs did not print to the local shared printer. NTFS D. Set automatic updates to download and install. Fingerprint scanner C. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Username/password B. Check the print queue." .

B. Check the boot order in the BIOS.actualtests. Where should the technician make the necessary boot order changes? A. Answer: A After several months users report that their computer runs slower." . BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.com 184 Ac QUESTION NO: 598 tua lTe sts . Task Scheduler Wizard D. The problem is related to large files being deleted. Jumper settings D. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Motherboard settings B. Backup Manager C. C. The technician needs to change the computers settings to boot from a recovery CD.co m . Any Time. Check the CMOS battery.www. Check for incompatible hardware. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Check the disk for scratches. a technician notices that the software hangs during the hardware detection phase. Firmware settings C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. D. Task Manager B. How should the technician troubleshoot this issue? A.

Right-click Start menu. Right-click System Tray. A cable modem D. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. ATX B. PC/XT "Pass Any Exam. Right-click My Network icon. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts .com Ac A. Any Time.co m 185 ." . select Properties D.www. Check the manufacturer's website. select Properties B. Check the printers BIOS. Which of the following is the BEST solution to locate the correct drivers? A. A network interface card B. C. An asynchronous modem C. B. D. select Properties C.actualtests. Add Hardware Wizard. Right-click My Computer icon. The installation CD is not available. AT C. Check the USB port.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A.

co QUESTION NO: 604 m . LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. From the printer properties page D. NNTP B.com 186 Ac tua lTe sts . where would a technician go in Windows to print out a test page? A. NTP B. PPTP C. TELNET C.CompTIA 220-701: Practice Exam D. From theprinters drivers B. Manually on the printer C. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A." . From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.actualtests. RDP D. ACL Answer: A QUESTION NO: 603 When a job fails to print. Any Time. SMTP D.www.

Router D. Bridge D. Full duplex D. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A.co m 187 . Hub B.www. Modem C. Modem C. Modem lTe Which of the following network devices interconnects networks together? sts . Router D. Half duplex B. Switch B. Port mirroring C.CompTIA 220-701: Practice Exam A." . Hub C. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub Answer: D "Pass Any Exam. Switch B. Any Time.com Ac tua A.actualtests.

Laser printers fuse the image to the page. while an inkjet printer fuses the image to the page. and impact printer? A.www. A local printer has a small footprint and cost less money than a network printer that has a large footprint.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. while the inkjet printer can only use ink cartridges. D. Any Time. A maximum of two computers can share a local printer verses unlimited users can share a network printer.actualtests. thermal. Ink jet printers are safe for the environment. The power supply D. while an inkjet printer sprays the image on the page. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. while laser printers can be harmful to the environment. The control panel C. The interface Answer: A "Pass Any Exam. C.com Ac Answer: D tua lTe sts . Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. The writing element B. inkjet. C." . Laser printers melt the image onto the page. D. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer.co m 188 . B. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. B. Laser printers use toner.

Printer configuration is incorrect. Outdated or corrupt print driver. The application used to create the document is incompatible with the printer.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . A print job is waiting in the print queue. . customer's personal files and professional data. B. which of the following is the minimum default resolution setting that Windows XP supports? A. BTX B." . 640 x 480 B.com 189 Ac tua lTe sts A. equipment from abuse and misuse.www. ATX C. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. Any Time. D. but the printer does not print the job. company's intellectual property and proprietary information. which of the following provides the MOST room for effective cooling? A. 800 x 600 "Pass Any Exam. person who would be directly affected in the case of a breach.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. C. D. C. B. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors.actualtests. Which of the following may be the cause? A. NLX D.

www." . and SVGA resolution is 800 x 600. B.CompTIA 220-701: Practice Exam C. EGA's was 640 x 350. number of installed hard drives. 800 x 640 D. D.actualtests. CGA's resolution was 320 x 200 . solid state drive. C. hot swappable drive. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. Answer: A "Pass Any Exam. C. the back up tape drive configuration. SODIMM D. optical drive. D. Any Time. SD flash drive C. B. DVD/RW drive B. the number of partitions across multiple hard drives. QUESTION NO: 617 A CD drive is a type of: A. network drive. how data is distributed between multiple drives. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A.com Ac tua lTe sts .co m 190 .

Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. IDE drive C. Thermal grease between the fan and theheatsink B.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. C.3 volts of power to the computer.co m ." . Automatic voltage detection between 110 and 220 voltage is provided. C. AGP slot D. DIMM chip B. equivalent to the original power supply wattage. it is important for the output to be: A. tua On a desktop computer. auto sensing from 100 to 240 Volts. B.www. B. Thermal grease between the processor and theheatsink "Pass Any Exam. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . equal or greater than the original power supply wattage. The addition of 3. Automatic integrated surge protection is provided through the upgrade. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. D. equal or lesser than the original power supply wattage.com 191 Ac A. D. Any Time. it must have which of the following? A. The computer can run faster because of the larger power source. Two processors installed on the motherboard D. Thermal grease between the processor and the fan C.actualtests.

Double the clock speed on a 32-bit processor B. Hyper-threading technology D. B. Any Time. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. which of the following should occur? A. Which of the following statements is MOST likely true? A. The barcode scanner should be set up in the computers BIOS. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. The computer will not pass POST. D. Answer: A When installing a barcode scanner on a computer. The scanner must be installed between the PS2 mouse and the computer. "Pass Any Exam. The computer will overheat.com Ac QUESTION NO: 626 tua lTe sts . D.co m 192 .www. C. The scanner must be configured to read the code(s) desired.actualtests. The OS will have to be reinstalled. B. The memory speed will decrease. Hyper-V technology C." . The flatbed scanner must be removed. the computer must be equipped with which of the following? A. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO).

tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding." .ini file. sts . Which of the following could be contributing to the noise? (Select TWO). CPU B. Inkjet D. To allow additional power to be available to the laptop when docked C. D. The CRT display has failed. A memory chip is defective. To allow LAN/WAN switching Answer: A. Windows has a corrupt boot.www. Cooling fan C. To provide additional USB ports for the laptop E.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. To provide additional software security to the laptop D. Hard drive "Pass Any Exam. Impact B. A PCI card is not correctly seated.B QUESTION NO: 630 The user states the desktop computer is very noisy. Any Time. The power supply is not connected to the system board.CompTIA 220-701: Practice Exam A. A. C. E. B. To allow peripheral devices such as a monitor to remain attached B.actualtests. Laser Answer: A QUESTION NO: 629 Answer: A.com 193 Ac A.co m . Duplex C. Which of the following is the possible cause? (Select TWO).

C.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. D. QUESTION NO: 632 A. the owner would probably not want to be bothered during the work day.www. C. Document the work done at the firm and leave the company owner a voicemail. Boot from Emergency Boot Disk. Document the work done at the firm. and due to space constraints. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Document the work done at the firm. Any Time. Which of the following technologies is capable of this functionality? A.CompTIA 220-701: Practice Exam D. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Memory chip Answer: B.actualtests. leave a copy for the company owner.co m Answer: B ." . B. ask one of the assistants at the company to contact the owner. Boot from LAN. B. Boot to Last known Good Configuration. D. Which of the following would be the BEST course of action for the technician to take? sts .C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Boot in Safe Mode. DVI-D "Pass Any Exam. Motherboard E. The repairs go as planned. and personally contact the owner to update on the status of the repairs. asks to have a single-connection that will carry video and audio to and from the PC. relaying details of the repair to save the technician time. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems.

in marked matching slots. C.actualtests. C.1 D. Mini-PCI card B. PC card 7. PC card 8. VGA D. DVI-I C. Keep thenorthbridge chip within acceptable temperature ranges. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A.www. Memory has to be installed in same speed and size modules. Memory has to be installed in matching pairs.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. Keep the power supply within acceptable temperature ranges. which of the following is true? A. The motherboard jumpers need to be properly configured.CompTIA 220-701: Practice Exam B. B. using chips equal to or larger than 1GB in size. "Pass Any Exam.com Ac A." . Keep the hard drive within acceptable temperature ranges. Any Time. Express card C. D.co m 195 . B. Keep the processor within acceptable temperature ranges.

" . Reformat the hard drive. Run a high powered magnet over the drive several times. the company is being forced to run the lines along power wiring and overhead lighting. STP Answer: D "Pass Any Exam.co m Answer: A 196 .actualtests. D. Due to limited ability to conceal cabling within walls. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Fiber D. Fractional T1 C. C. Memory has to be installed in marked matching slots. WiMAX B. Use Windows built-in Disk Management utility and format the disk. Satellite D. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. UTP B. Which of the following would be the MOST cost effective cable to choose? A.com Ac tua lTe A. Any Time.CompTIA 220-701: Practice Exam D. Coaxial C. B.www. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . using at least five passes. Use a multi-pass third party formatting utility.

com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Device Manager C. Two C. One B.C QUESTION NO: 642 A.co m . Fuser "Pass Any Exam. Windows 2000 Pro C. Windows Vista Home Premium Answer: A. Any Time." .www. Windows Defender D. Security Center B. WindowsVista Business D. A. WindowsVista Ultimate B.actualtests. Which of the following operating systems currently include this functionality? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Four D. Windows XP Professional E. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.

0. by design.5 D.10.www.18." . Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A. Full duplex C. Any Time.168.co m .CompTIA 220-701: Practice Exam B. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .68. edit C. Toner D. regedit D.1. 100Mb B. Liquid ink Answer: C QUESTION NO: 644 Network hubs. ping t 172. msconfig B.com 198 Ac tua lTe sts .7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.5 C. can run at which of the following modes? A.122.actualtests.16. ping v 10. 10Mb D. ping f 189. ping a 192.11 B. Ribbon C. "Pass Any Exam.

MSIEXEC . MSCONFIG was used to enable the computer services. MSCONFIG was used to disable the computer services. Any Time. C. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. the operating system will only recognize 1GB of RAM.com 199 Ac A technician is adding RAM to a PC.ini file. D. The BIOS revision is the latest version. MSCONFIG was used to execute the system. The RAM has been inserted backwards in their slots. MSCONFIG was used to execute the win. The physical printer online light is lit.ini file. B." .actualtests. Upon power on. The PC BIOS does not support the new RAM size. MSCONFIG C. B.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. D. The monitor is not plugged into the video card.co Which of the following utilities is used to perform a baseline on a hard drive? m . PERFMON B. C. Which of the following is the MOST likely "Pass Any Exam. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. no errors are reported and the data cable is connected. MSTSC D.www. Which of the following choices is MOST likely the cause? tua lTe sts A. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. Which of the following is the MOST likely cause of the issue? A.

1 C.0. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. The Use Printer Offline option is checked.actualtests." . Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. ping 128.0. C. My Computer C.1 D. Device Manager D. Any Time.1.co m 200 . localhost 128.0. D. ipconfig 127. System Information D. Performance Logs and alerts C. B.www. Control Panel B.1. Computer Management B.0. The Print Processor has been changed in Printer Properties. ping 127.0. The Use Printer Offline option is not checked. Component Services Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam cause of this problem? A.0 B.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.0. The Printing Preferences has been changed in Printer Properties.com Ac tua lTe sts .

com Ac tua lTe sts . Computer Management B. Computer Management B. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Device Manager C. Any Time.www. Control Panel D. System Tray "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Device Manager C. My Computer B.co m 201 . Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Performance Logs and Alerts B. Performance Logs and Alerts D. Performance Logs and Alerts D." . Computer Management C. Startup Menu C. Component Services D. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.actualtests.

dxdiag C. System Properties C. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Properties B." . msinfo32 D. Task Manager D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Configuration B. System Information C.com Ac tua lTe sts A. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.actualtests. System Information . Any Time. Power Options "Pass Any Exam. cmd B.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . Task Manager D.www.

Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Simple File Sharing C. Simple File Sharing B.100.100 C. Performance C.168. Hardware Wizard D. Hardware Wizard D.1. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.1 Answer: D QUESTION NO: 665 "Pass Any Exam.co m 203 . 122. Power Options B.10.1.actualtests.1.1 B. Hardware Wizard D.CompTIA 220-701: Practice Exam B. 192.com Ac tua lTe sts ." .1 D. 4. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Any Time.168. Event Viewer C. 172.www.168.

co m 204 . 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 63 D.www.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.actualtests. 26 D.com Ac tua lTe sts . 8 B. Any Time. 16 C. 12 C. 26 D. 26 D." . 64 Answer: C "Pass Any Exam. 10 C. 8 B. 10 B. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 12 C. 10 B.

D. Allows multiple computers to communicate with each other in a network.11n C.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. DSU C.actualtests. 802. The battery is full and the laptop is plugged in.com 205 Ac A.co m . Connects multiple users to one computer. Connects multiple computers to one monitor. keyboard. Modem D.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. C. 802. and there are no error codes or beeps. CPU "Pass Any Exam. Any Time. Which of the following components is the MOST likely at fault? A. 802. and mouse. 802. B.11g B. Router B. Fan B.11b D. Allows multiple users to have access to a central gateway.www." . and that it gets unusually hot. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts .

com Ac tua A. Cable ties B.CompTIA 220-701: Practice Exam C. ESD strap C. Worm B. Code that waits for a specific response before activating B. Produces unsolicited advertisements via pop-up messages lTe sts . Spam D.www. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.actualtests. MSDS D. Trojan C." . Unsolicited mail that is sent electronically C.co m 206 . Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Battery D. Logic bomb Answer: B "Pass Any Exam. Any Time. Collects user and program information usually for malicious purposes D.

LAN D.com 207 Ac tua lTe sts .www. Disable in the BIOS. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Adware D. Virus B." . Windows Vista Home B. VPN C. Safely Remove Hardware Function. B. "Pass Any Exam. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A.co m . WindowsVista Premium D. Unplug from the USB port. WAN B. WindowsVista Business C.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. Any Time.actualtests. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Worm C. C.

actualtests.CompTIA 220-701: Practice Exam D. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Start> Run>typecmd> dir D. Establish a theory of probable causes of the incompatible driver D. Start> Run>typecmd > nslookup B. An established recovery point B.com Ac tua lTe A. A record of the administrative passwords C. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Escalate the problem to the next higher tier support shop C." .www. A complete restore of the hard drive D. Cycle the power to ensure that thent driver works B. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Start> Run> typecmd > ipconfig C. Restart the OS. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Document findings. Any Time.co QUESTION NO: 681 m 208 . Which of the following is the FINAL step that should be performed? .

www.com Ac tua A technician wants to configure a Windows XP Pro laptop.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . The laptop also needs to be able to resume quickly from this mode. Any Time.1. Ask if they have a modem. WiFi Card "Pass Any Exam. 255. Check to see if the NIC is functioning.0. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.actualtests. Stand by B.co m 209 . Check thatWiFi is enabled.254.255.255 Answer: D A. Hibernate D.127 B. 127.168.1 D.1 C. NIC B. C." . 192.10.255. Suggest they move computer around. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.0. however. Shut down C. D. Which of the following should the technician do? A. 169. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. they are not receiving any WiFi signals. B.

but is now attempting to use the laptop's embedded keyboard. B. Right click on the print job and select resume. Any Time." . Which of the following is the NEXT action to take? A. The customer had the laptop working properly all day in a docking station setting. The technician has not heard back from the client. Which of the following would be the BEST course of action to take? . C. "Pass Any Exam. Question the customer to determine if they are using the embedded keyboard for the first time. Right click on the print job and select cancel. D. inquiring when the next system upgrades can be started and offer discounts. Question the customer to find if they used suspend instead of shutting down the computer when they left the office.actualtests. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right.CompTIA 220-701: Practice Exam C. Bluetooth D.www. B. C. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Right click on the print job and select properties. Have the customerrestart the computer to reset the keyboard for the customers profile. Right click on the print job and select restart. Contact the customer with a follow-up call.co m Answer: B . Contact the customer with a follow-up call. C. Email an assistant at the business to see if they are satisfied with the services rendered. D. inquiring how the systems are running and offering any additional assistance. lTe sts A week ago a technician completed several upgrades for a business. Email the business owner and offer discounted services for the next system upgrades. B.com 210 Ac tua A.

Bridge D.CompTIA 220-701: Practice Exam D. Any Time. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam." . /r B. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A.co QUESTION NO: 691 m 211 . Modem C. BIOS D. Check the keyboard drivers in Device Manager and reload if out of date. PXE Boot Rom B. Switch B. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? .actualtests.com Ac tua lTe A. Where would be the proper place to configure this? A. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. BOOT. /b D.www.INI file C. /v C.

RAID 0 B.co m 212 .com Ac A. RAID 6 D. RAID 1 B." . RAID 0 B. RAID 10 "Pass Any Exam. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 5 D. Which of the following RAID arrays is the technician using? A.actualtests. RAID 1 C. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. Optical Drive D.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. Processor B. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts .www. RAID 5 D. RAID 1 C. Which of the following is MOST likely failing? A. RAID 5 C. CPU Fan C. Any Time.

especially Ethernets "Pass Any Exam. Coaxial D. RJ-45 B.co Which of the following cable types contains a foil shield inside the jacket? m 213 . ST D. Fiber B. UTP ." . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. Fiber C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A.com Ac tua lTe sts A. RG-6 C. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. STP D. CAT6 C. Any Time.actualtests. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). STP B.www. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.

co m 214 . Fiber D. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. 802. RJ-11 B.11a B. 802. ST D.www. Bluetooth "Pass Any Exam. BNC C. Satellite C." .CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A.actualtests. Any Time. Fiber B. UTP C. Coaxial B. DSL D. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.11g D.11n C. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. 802.com Ac tua lTe sts .

Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A.www. Spam D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Any Time. Spam C.com Ac tua lTe A. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Fiber D. Botnet B." . Botnet C. Cable C. DSL B. Adware sts . Adware D. Spyware B.actualtests.

Spyware B. CD B. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.CompTIA 220-701: Practice Exam A.actualtests. Power strip B. Surge protector D.www. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Uninterruptible power supply C. Worm D. Network Answer: A "Pass Any Exam. Botnet D. Floppy C." . Adware C. Spyware C.com Ac tua lTe sts QUESTION NO: 709 . Spam B. Internal hard drive D. Any Time. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. without actually installing it on the workstation? A.co m 216 .

B. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. FTP B. ATX B.ROM drive C.actualtests.www. Any Time. IDE hard drive B. D. SMTP D. 400Mbps. 480Mbps. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. HTTPS C.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. Micro ATX C. AT D." .co m 217 . "Pass Any Exam. 800Mbps. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A.com Ac tua lTe sts . 12Mbps. C. DVD. USB thumb drive D.

" .com 218 Ac tua lTe sts . Any Time. Lower latency C.actualtests.www. 10 or fewer B. In addition. the customer reports the NIC link lights for that computer are not on. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Which of the following could be the problem? "Pass Any Exam. 20 or fewer D. 110/120 Volts AC or 220/240 Volts AC B. Increases length of cable D. AC or DC Voltage C. 6/12 Volts DC or 12/24 Volts DC D. 15 or fewer C. Fire resistant B.co m .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access.

Where can the technician locate the NTLDR files? A. D.actualtests.co m 219 .www. Update the device driver. Switch is not working. Answer: D QUESTION NO: 719 After installing a network card. you should update the device driver. Which of the following is the NEXT step? A. C. B. Which of the following boot options will accomplish this? A. Firewall is not working. D.CompTIA 220-701: Practice Exam A. Join the computer to the workgroup. C. the technician notices a yellow exclamation mark in Device Manager. Remove and replace the network card. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. B. Boot Mode B. Updating the device driver may help when an installed device isn't working properly. Enable Boot Logging C. Internet site is down." . NTOSKRNL "Pass Any Exam. Safe Mode D. Re-install the OS.com Ac tua lTe sts Explanation: To troubleshoot this problem. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Network server is not working. Any Time. .

www. Replace the battery. Upgrade the memory.SYS B. Which of the following is the BEST solution? A. D. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. BOOT. Replace the power button. Upgrade the video card. Remove the battery. Connect the laptop to a monitor. C. which of the following is the FIRST process that runs? A. When the laptop is plugged into an outlet it starts. but there is no video. Answer: A "Pass Any Exam. Any Time. B. Replace the LCD. NTLDR C." .actualtests. B.SYS D. OS installation disk C. Which of the following is the NEXT step to troubleshoot the issue? sts . lTe A technician is troubleshooting a laptop. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start.com Ac tua A. C. CONFIG.INI D.CompTIA 220-701: Practice Exam B. D. NTDETECT. Change power outlets. IO.COM Answer: B QUESTION NO: 722 When a computer is turned on.co m 220 .

Any Time. The RAM is not seated properly. The technician powers on the laptop and the drive is not detected. The OS is not installed. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). The AC/DC adaptor D. Additional memory needs to be installed. The MBR B. Check the USB settings for the drive. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down.co A technician installs a new CD." . Check the manufacturer's recommended settings.www.ROM/DVD player into a laptop. C. The system is overheating.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. D. B. Check if the drive is properly plugged in. Check to see if a disk is present in the drive. "Pass Any Exam.com 221 Ac tua lTe A. sts . Which of the following could be the issue? A. Which of the following is the MOST likely issue? A. C. Which of the following should the technician do NEXT? m .actualtests. The power-management console C. D. B.

to perform a technical risk assessment of employees within the company. B. printing on both sides of paper one at a time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A.CompTIA 220-701: Practice Exam A. D.com Ac tua lTe sts . Requesting public information B. Flattery Answer: C. Any Time.co m 222 . communications in both directions one at a time. acquire unauthorized information to achieve a goal.www. to test sociological boundaries with in the company. Insulting the subject to motivate a response C. engage in harmless communication. C. Hard Drive D. printing on both sides of paper simultaneously. B. CMOS ROM C. Assuming a position of authority D. communications in both directions simultaneously. Answer: A QUESTION NO: 730 Where is the power on password stored? A. Asking passive aggressive questions E." . Answer: D "Pass Any Exam. C. System RAM B. D.actualtests.E QUESTION NO: 729 Social engineering is used to: A.

Port 110 "Pass Any Exam. Port 25 D.www. D.co m 223 . D.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. tua lTe sts ." . Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. It blocks popup ads. Port 23 C. B. Any Time. Port 21 B. Port 25 D.actualtests. It pings a workstation from a remote server. Port 23 C. A tool that tells a user of the workstation that they have exceeded their memory quota. A tool that allows a user to connect to other computers. It retrieves email from the mail server. C. B. A tool that allows a user to use the workstation as a telephone through the network. Port 21 B. C. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.com Ac A. A tool that allows a workstation to tell the network that the workstation is present. by default? A. It holds a log of the last three passwords used. by default? A.

System RAM Answer: B. B. sts . Any Time. overheating. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Processor is going bad B. Power supply D. USB C. Which of the following is the cause? A. A. Printer E. D." . RAM module is faulty C.actualtests. Excessive movement between system memory and virtual memory. Network D. A method of recovering lost data from a hard disk. Any damage to a hard drive caused by an intention or unintentional jolt or movement. C. A recognized method of disposing hard drives that contain sensitive data. and the hard drive stops working. The user described the problems as: occasional rebooting.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems.C QUESTION NO: 739 "Pass Any Exam.co m 224 . electric shock felt on computer case.com Ac QUESTION NO: 738 tua Answer: A lTe A.www. Wireless router B.

Shift + B C. Any Time. Function keys (e.co m 225 . B. Which of the following utilities could be used to check if there is a remote device on the network? A.g. Ask the user to call another technician for more in-depth assistance. Which of the following should the technician do? A. Start> Run>cmd B. netstat B.www. D. Ctrl + Alt + B D. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Start> Programs> Accessories> Command Prompt "Pass Any Exam. nslookup D. A. ipconfig C. Explain to the user they need to fill out a work order for the computer issues. Help the user with every issue that they call about and put all other work orders on hold. Ask another technician to take over support for this user.actualtests." . C. Start>Programs>Accessories>Communications> Command Prompt D. F9.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Start> Run> Accessories> Command Prompt C. F12) B.

Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. A past technician's documentation D. The cleaning label B. Any Time. MSDS Answer: D "Pass Any Exam. Restart the print spooler service. it does not print. B.co m 226 . C.www. Replace the paper in the printer. Start> Control Panel> Run>cmd Answer: A. Which of the following places should the technician look to find the proper handling procedures? A." . every time the user sends a print job to the printer.D QUESTION NO: 743 A user is trying to print to a network printer. There are multiple printers in the office. D. Which of the following is the FIRST step that the technician should do? A.CompTIA 220-701: Practice Exam E. PS/2 B.actualtests. Riser card D.com Ac tua lTe sts . Confirm the printer name where the user is trying to print. NIC C. Reboot the workstation and have the user log in again. however. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. and all other users are able to print to the printer. The manufacturer's documentation C.

Put the toner into a sealed bag and then throw into the garbage. D. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. B. Nine . provide protection from heat. Return to the manufacturer for recycling.co m When applying the security settings to a network. LAN B. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . prevent outside interference. C. One B. which of the following is the BEST way to dispose of the old cartridge? A.actualtests. prevent damage from weather. D. B.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A.www. Store in an air-tight container. Seven D.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. "Pass Any Exam." . Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. Three C. Any Time. Dispose in an incinerator. WAN. C. domain. C. assist with data transmission.

com Ac tua lTe A. Make sure that the disc is a CD and not a DVD. D. Make sure the network cable is seated properly in the users computer. B. B. What should be the BEST first step to resolve this issue? A. sts When a component has a proprietary power supply what is the main limitation? . Check to see if theCD. B. C. Check to see if the BIOS register the drive. Make sure that the network cable is not touching any other cables." . Replacing it with a power supply made specifically for that unit.www. Making sure that replacing the power supply is not cost prohibitive. C. workgroup. Answer: C QUESTION NO: 753 "Pass Any Exam. Any Time. which of the following would be the FIRST step to evaluate this issue? A. Making sure the power supply will fit into the casing. one power supply is as good as another.CompTIA 220-701: Practice Exam D. Answer: D QUESTION NO: 750 A user reports that their CD. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. C.co m Answer: B 228 .actualtests. Ensure that the CD drive is installed.Rom is compatible hardware. There are no limitations. Check to see if the network cables were terminated properly.Rom is not reading a disc. D. D. Ensure that shielded cable was used for the network.

retinal scans. that is plugged into the same power strip/surge protector. B. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Which of the following would be the BEST questions to ask the customer? (Select TWO). D." .B QUESTION NO: 756 A remote Customer calls with a dead computer. The customer says the tower computer will not turn on and the monitor will not turn on either.co m . D. B.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. background checks for users. What is the manufacturer of the power strip/surge protector? Answer: A. smart cards. What would be the questions to ask this customer? (Select THREE). Any Time. powering up? B.actualtests. Did the computer and monitor work before? C.www. complex user names. Other equipment plugged into the same power strip/surge protector also will not turn on. A record of the ADMIN passwords. C. Answer: C QUESTION NO: 755 A. Is another piece ofequipment. An emergency recovery disk (ERD). A complete back up of the hard drive. lTe sts . Is it a LCD or CRT monitor? E. An established recovery point. "Pass Any Exam. Was the electric bill paid? D. C.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A.

Always on B. Nothing.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Any Time. Hibernate C.www.C. Is another piece of equipment plugged into the same power receptacle and is it working? C. Create restore point D." .actualtests. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Wake on LAN "Pass Any Exam. Nothing should be affected C. Always on C. Has any electrical work been done recently? G.com 230 Ac A. What kind of equipment is plugged into the power strip/surge protector? Answer: B.co m . Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. How big is your electric bill? B. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Standby B. Can you or someone else check the circuit breaker for that receptacle? D.CompTIA 220-701: Practice Exam A. What is the manufacturer of the power strip/surge protector? E. Standby D. Make a list of all programs that will need to be reinstalled in event of a system failure B. proceed with solution.

Explain that what is being done is extremely complicated and requires concentration. the customer continually asks questions about every step being performed. end the conversation C. Give them a list of blog sites and documentation that discuss the twoOSs D. What is the BEST response to this question? sts QUESTION NO: 761 . Any Time." .www. Throw it in the trash.CompTIA 220-701: Practice Exam D. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Which of the following is the BEST solution? A. Put on an ESD strap and inspect the internal components B.co Answer: B m 231 . Say nothing. relax and try to be as calm as possible while working through the distraction C. D. Tell the customer that both are excellent choices B. Dispose through proper channels or send it to be repaired C. Ask to be excused to use the phone to take a small break outside to get some air B. Which of the following should the technician do? A. Continue answering thequestions. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working.com Ac tua A. Check that the tube and capacitors are intact D. It is getting to the point that is becoming a distraction.actualtests. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista.

Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Between 10 and 12 characters B. Any Time. Which of the following is the BEST option to alleviate this issue? lTe sts .www. Annually D. Raise the priority of the users jobs to the highest level. Install a generator in the office C. Replace all CMOS batteries in the office B. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Have the user work after hours to finish their print jobs. Give the user permissions to cancel other users print jobs. Between 6 and 8 characters C." .CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. B. D.co m . C. Give the user a dedicated printer. 60 to 90 days C. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. 90 to 180 days B. Install a UPS in the office "Pass Any Exam. Between 8 and 10 characters D.actualtests.com 232 Ac A.

" . Retrieve the work from a hot site for the office C. but the computers gives an error that the computer has not been shutdown properly. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS.co m . and shuts down the computer B. Which of the following is the action that is being performed? A. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Any Time. Preparing system for Automated System Recovery (ASR) C. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Which of the following should you try FIRST? A. Suggest the computer be moved around. Loading a full backup onto your workstation D. Rolling back to an earlier configuration B.CompTIA 220-701: Practice Exam D.com 233 Ac tua lTe sts . closes programs. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost.www. Use software that in case of an outage saves your work. "Pass Any Exam. What is an option to ensure that all work is not lost and damage does not occur to the system? A. There are UPSs connected to the equipment but they only last about 30 minutes. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks.actualtests. You decide to go to a prior restore point. however they are not receiving any Wi-Fi signals.

Check to see if the CD. Make sure that the disc is a DVD and not a CD. C.CompTIA 220-701: Practice Exam B. Software firewall B. Which of the following is the FIRST step to take to resolve this issue? A.actualtests." . Change the power settings in Power Management. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Change the computer from a laptop to a desktop.com Ac tua A. D. Ask if they have a modem. Smart card D. However. B. each time the customer closes the laptop the computer goes into standby. D. D. Any Time. Which of the following would MOST likely solve the issue? A. C.www. C. B. Biometrics C.ROM has compatible hardware. Check to see if the BIOS registered the drive. Check that the Wi-Fi adapter is enabled. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts .ROM is not reading a disc. Ensure that the device is working in Device Manager. Move the projector further away from the laptop. Change the power settings on the projector. Answer: C "Pass Any Exam. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Ask for model number.co m 234 .

Which of the following questions should a technician ask this customer? (Select TWO).actualtests.co m 235 . Which of the following steps should be performed to check the monitor? (Select TWO). Any Time. B. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. What is the manufacturer of the mouse? Answer: A. E. What mouse driver are they using? C. What type of mouse is it? E. Check to see if the monitor and system hardware are compatible. D.www.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. A. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display.com Ac tua lTe sts . If the mouse has roller ball underneath could they examine it? B. repeat back the issue to the user to ensure understanding. What is the manufacturer of the computer? D. B. tell the user to call back when they have calmed down. C. Check for other equipment plugged into the same power strip/surge protector. Answer: A. Move the mouse and/or press the space bar to check if the computer is in sleep mode. Check the video cable to make sure it is still connected." . A. D. C. be stern with the user.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. make the user promises to keep them quiet.D QUESTION NO: 776 "Pass Any Exam.

The manufacturer of the RAM installed in the computer. B. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. The amount of RAM installed. Connecting a loop-back plug B. C. Printing to an older printer C." . Which of the following MOST likely uses a parallel port? A. Perform backup of all data. Connecting to a parallel tape backup device D. The manufacturer of the computer and hard drive. C.co m 236 . "Pass Any Exam. Remove unneeded external components. Create a restore point.actualtests. D.com Ac tua lTe QUESTION NO: 778 sts Answer: D . B.www. Failed fan in the power supply. Which of the following should be done FIRST prior to the installation? A. Which of the following should be checked? A. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. B. The hard drive location in the computer. D. Update the anti-virus software. Any Time. C. Hard drive location in the computer. Upgrade all drivers.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Which of the following should a technician check to resolve the issues? A. CPUheatsink seated properly. D.

Wake on LAN B. C. Establish a theory of probable causes of the incompatible driver. Escalate the problem to the next tier support. Always on C.co m 237 ." . Cycle the power to ensure that thent driver works.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible.com Ac QUESTION NO: 782 tua lTe sts .actualtests. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Standby B. D.www. Document findings. Any Time. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Hibernate D. actions and outcomes. Standby D. B. Which of the following is the LAST step that should be performed? A. Always on C. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam.

two printers. Dispose through proper channels or send it to be repaired. Put on an ESD strap and inspect the internal components. Ask to be excused to use the phone to take a small break outside to get some air. B. B. two monitors. the customer is asking questions wanting to know every step being performed and why.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Check that the tube and capacitors are intact. Which of the following is the BEST solution? A.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home.co m 238 . Any Time. and a mini refrigerator are plugged into one power strip in a single outlet. Move some of the devices to other outlets and replace the power strips with surge protectors. relax and try to be as calm as possible while working. D.www. Throw it in the trash. Eight D." . Which of the following should be done to ensure safety? A. It is getting to the point that is becoming a distraction. Which of the following should the technician do? A. B. "Pass Any Exam. Explain that what is being done is extremely complicated and requires concentration.actualtests. C. Answer: D QUESTION NO: 784 A CRT has stopped working. Answer: D QUESTION NO: 785 A. Twelve Answer: A QUESTION NO: 786 Two workstations. C. Continue answering the questions. Send them off on a small task to get a moment to concentrate and finish the job. Zero B. Six C. CRTs are being replaced by LCDs. D. Move the printers to their own UPS to cut down on the amount of devices going to the outlet.

Install power strips in the office. There are UPSs connected to the equipment but they only last about thirty minutes. Install a UPS in the office.www. B. Replace the power strips with UPSs and eliminate the extension cords." . B. Restore all files from a storage device. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Roll back to a previous restore point. C. tua lTe Computers are left on overnight to complete certain calculations and tasks. and properly shuts down the computer. Setup a hot site for the office so all data will be backed up. "Pass Any Exam. Have an employee work nights to perform the shut down. D. Replace the power strips with surge protectors with longer cords. D.CompTIA 220-701: Practice Exam C.com 239 Ac A. Any Time. D. Load a full backup onto the workstation. D.co m . Which of the following actions should the technician perform FIRST? A. C. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. B. Replace the CMOS batteries to all affected equipment. C. Install a generator in the office. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . closes programs. Prepare system for automated system recovery (ASR). Have employees shut down their computers before they leave and perform the calculation during their down time.actualtests. Install software that saves work.

com Ac tua lTe A. Any Time. Answer: C "Pass Any Exam. Press the function key and then configure the projector settings. D. B. Change the power settings on the projector. Set the SSID code on the laptop. B. D. Each time the customer closes the laptop the computer goes into standby. Which of the following should the customer perform? . Install an access point. Use the function + f10 key to toggle between screens. C. Which of the following would the technician recommend for the client? A. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. D.co m 240 . Enable DHCP on the laptop.www. Reboot the laptop to toggle image between screens.actualtests. The client would like to access the network from outside the home and on the top floor." . Which of the following should the technician do to solve this issue? A. Use alt + tab to toggle between screens.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Install a wireless modem. C. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. C. Use the function + f8 key to toggle between screens. B. Change the power settings in power management. Change the computer from a laptop to a desktop.

Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A.www.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. The LCD inverter board is going bad.co m 241 . Install multiple fans. B. CPU slot D. This might be an indication that the battery is failing and can no longer hold a charge. B. Answer: C. Install more memory in the system. Cools the power supply C. C. D. Dissipates heat from the chips D. Prevents motherboards temperature from getting to low B. Answer: B QUESTION NO: 796 "Pass Any Exam. Install a liquid cooling system. Prevents the monitor from overheating lTe sts . C. Use hyper-threading. The LCD backlight is failing.actualtests.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. The screen is set to automatically dim to optimize battery power when power is disconnected. Heatsink B. D. AGP slot C. Any Time. Which of the following is the BEST recommendation to make? A." .com Ac tua Explanation: A.

16 B.254. C. To provide thermal transfer from the CPU to theheatsink. To protect the CPU from direct contact with theheatsink.168. Biometrics D." . To prevent memory vibration caused by theheatsink fan. When the user connects the AC power. B. Which of the following should a technician tell the user? A.10 "Pass Any Exam. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. Which of the following authentication technologies can be used? A. 172.16 12. The LCD backlight is failing.0. the LCD screen gets dimmer. Any Time.www. Smart key C.1 C. C. Ergonomics B. B. The LCD inverter board is going bad.1. 169. The screen is set to automatically dim to optimize battery power when power is disconnected. To provide insulation around the processor. D.co m 242 . 192.com Ac tua lTe sts . D. the LCD returns to normal brightness. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. This might be an indication that the battery is failing and can no longer hold a charge.actualtests.

192. 201.29.CompTIA 220-701: Practice Exam D.www. 192.128 Answer: D Which of the following IP addresses is a class B address? A. 192.16.168. 129.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam. 92.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.168.29.16.9 D.10 C.25.253. 92. 92.1 B.18. 192.actualtests.1 B.9 D.25.co QUESTION NO: 801 m 243 .1.168.128 D.10 C.254. 169. 201.253. 129.1 C.18.1.10." .10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.128 B.1.com Ac tua lTe sts . Any Time. 129.25.16.18.254.254.1.254.168.

0.254.0.10.128 B. 255.25.1.10 B.1 D. 9ca5rl D. 169.CompTIA 220-701: Practice Exam A.168.254.16.10.168." . 169.168.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.253.0.255. 192. 192.1 C.29. 129.255.168.18.10 D.9 D. 92. Any Time. 172. June171988 C. s1A@r4A&! B.10 C.10 B.16.1 C.0.www.co m 244 . 127. 192.com Ac tua A.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.10.254. 192.10. 201.255 lTe Which of the following IP addresses is a loopback address? sts .actualtests. comptia1 Answer: A "Pass Any Exam.

Resolve the problem. DVD D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. by default? A. CD "Pass Any Exam." . Blu-Ray B. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A.com Ac tua lTe sts . MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Keyfob D.co m 245 . Any Time. B. Recreate the problem. D. SSID C. BIOS password B.www. WEP B. C. Keylogger C. WPA D. Take the computer apart piece by piece until the problem is identified. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Flash C. Document the problem.

" . IEEE 1394 D. Flash B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.actualtests.www. Graphics C. NIC B. Any Time. HDD D. Modem C. Capture D. PCIe B. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. DVD C. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Parallel .co Which of the following interface card types allows Internet access through a dial-up connection? m 246 .

WindowsVista Premium B. Windows 2000 D. WindowsVista Basic B.www. KVM B. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Infrared D. Windows 2000 D. Keyboard C. WindowsVista Ultimate C.com Ac tua lTe sts QUESTION NO: 816 ." . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Windows Media Center C. Bluetooth C.actualtests. Windows XP Answer: D "Pass Any Exam.11a B.CompTIA 220-701: Practice Exam A.co m 247 . 802. Any Time. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Touch screen D.

User access and permissions options E.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . File encryption options C. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Any Time. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Legacy support for older systems .CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO).D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A." . My Computer> System> Performance> Settings> Virtual Memory B. Files can be larger than 256MB B.actualtests. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Support for file encryption D. Add and Remove Programs "Pass Any Exam. To allow RAID support C. To support dynamic disks B. Ability to share the file and folders Answer: B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A.www. A. Macintosh PC read/write access D. Network Neighborhood> Ethernet controller B.

System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. sfc B. WEP64 B. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Control Panel> Power Options D. WEP128 C. In a Windows Vista workstation. ipconfig D.CompTIA 220-701: Practice Exam C." . WPA2 D. Never write down the passwords C.com Ac tua lTe sts QUESTION NO: 823 . Hide a password document in the workstation D. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. which of the following commands would the technician use? A. Any Time.actualtests. Contain on a sticky note on the back of the monitor B.www. WPA Answer: C "Pass Any Exam.co m 249 . sigverif C.

Windows Spool Service C. B. Refuse the callers request and inform an IT manager. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. C. Answer: C QUESTION NO: 827 A print job fails to leave the queue. Refuse the callers request and inform the police.www. D. These types of services are known as: A. Any Time. primary services.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Give the caller the username and password. Printer Driver B. C.co m . Print Spooler D. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly.actualtests. driver level services.msc "Pass Any Exam. perfmon. D. Which of the following services may need to be restarted? A. registry level services. Which of the following should the employee do? A." .com 250 Ac tua lTe sts . They ask the employee for their username and password. They state they need to upgrade the antivirus protection on the workstation. the print spooler requires other services to be running first. Give the caller the information and inform an IT manager. B. dependency services.

Check the Device Manager for a wireless network device.www.actualtests. Without knowing the specifics of that model.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. Serial B. A 32-bit operating system and a 64-bit processor C.msc C.com 251 Ac tua lTe sts . 802. Any Time. Check forWiFi radio on/off switch on the function keys. Check for an externalWiFi on/off toggle switch. A dual-core 32-bit processor and a 64-bit operating system D. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop.CompTIA 220-701: Practice Exam B. services.link and Lynx. print D. eSATA C. Other companies use other names. IEEE 1394 D. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. such as i. printmanagement. C. A 64-bit processor and a Vista Home Basic operating system B. B." . Check for an external antenna. D.co m . to describe their 1394 "Pass Any Exam. how might a technician determine if the unit has WiFi capability? A.

com 252 Ac A.CompTIA 220-701: Practice Exam products. such as video devices. Have the phone onvibrate before starting the repair. "Pass Any Exam. Which of the following is the BEST response? A. Which of the following is the BEST action? A. which is the main circuit board for the PC. I will let you know what happens after the repair. "I replaced some of the computer parts and now it is functional." B. D. C. the phone rings. Any Time. D. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. I am not replacing the hard drive. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time." C. Well." . QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Which of the following is the BEST response? sts ." B. which means delivering data at a guaranteed rate. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. "Here is all my documentation for the repairs. In the middle of doing the repair.co m . Apologize and excuse oneself for a moment to take the call quickly outside the room. This type of repair will not affect it.actualtests. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. This is because it is not only high speed but also supports isochronous data. "I am not sure if your data will be lost I will confirm with my manager. Take the call. I cannot guarantee that your data will not be lost. B. Your data should be fine. please read it and then get back to me with any questions. I replaced the motherboard. C. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data.www.

D. C. Do the repair. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Which of the following is the BEST response to the clients next repair order? A. D.Attributes. Hide the sensitive data from casual view using folder Properties . B.co m . Biometric fingerprint scanner "Pass Any Exam. but let the client know that the client will be charged extra for the same repair nexttime.com 253 Ac A. Any Time.CompTIA 220-701: Practice Exam D. C. Immediately leave and go to another room to take the call and deal with the repair later. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Partition the drive into two logical drives. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system.www. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Refuse to do the repair until the client learns how to type with long fingernails. Show the client how to put the keys back on. Partition the drive into two physical drives making C: the OS and D: the data.actualtests. Front panel media lock B. B. Encrypt the sensitive data so that it cannot be read without a key. making C: the OS and D: the data. Do the repair with a good attitude." . Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. while protecting the data from the operating system related issues? lTe sts . Keylogger C.

UPS B. Any Time. D.com Ac tua lTe sts . Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Tell the client they need to install a surge protector soon. Larger power supply D. Replace all cooling fans with new ones. Leave it up to the client to take their own precautions. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Power strip C. Which of the following is the BEST action to take? A. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Cover the extra power plugs not being used with electrical tape. C.actualtests. D.www.CompTIA 220-701: Practice Exam D. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. B.co m 254 . Remove excessive dust and loose items. Answer: A "Pass Any Exam. Check for and remove outdated components." . C. B. Install an uninterruptible power supply (UPS). Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file.

Which of the following is the FIRST action to take? A.0. Identify the problem. The system specifications are still very good.0? A. B. Establish a plan. Class C D. Class B C. They have had the system for two years and use it primarily to download photos.actualtests.255.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Document the actions. Class A B.255. Run CHKDSK on the hard drive.www. C. music and browse the Internet. Formulate a theory.255. D. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Answer: B Which of the following network classes exists if the default subnet mask is 255. Increase the systems RAM. Any Time.0? "Pass Any Exam. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.com Ac QUESTION NO: 843 tua lTe sts . which of the following actions should be taken NEXT? A. B. D. Suggest purchasing a newer processor. Defragment the hard drive." . C.co m 255 .

Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.0. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Class A B. Class B C. Class B C.www. Class C D.0? A.actualtests.0.168. Class A B.255.1? lTe sts .30.com Ac A.1.0? A. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class C D. Class D tua Which of the following network classes exists if a hosts IP address is 192. Any Time. Class C D.co m 256 .0.22. Class C D." . Class A B. Class B C. Class D "Pass Any Exam.CompTIA 220-701: Practice Exam A. Class A B.0. Class B C.

com Ac tua lTe sts A. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. dynamic IP address. B. Class A B.co Which of the following devices can automatically assign host IP addresses? m 257 . Bridge . Switch B. Router C. D. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Task Manager "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.172.1. reserved IP address. Hub D. Class B C. C." . static IP address. stationary IP address.actualtests. Any Time.www.1? A. Class C D.

The component is disabled. Double click theprinters icon. D. B. C. The component is not installed. right click on the print job and select pause.co m 258 ." .CompTIA 220-701: Practice Exam B. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. right click on the print job and select delete. right click on the print job and select properties. Double click theprinters icon. B. The components driver is outdated. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A.actualtests. C. right click on the print job and select cancel. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. B. right click on the print job and select resume.www. Double click theprinters icon. Answer: A "Pass Any Exam. C. Double click theprinters icon. Device Manager C. Virtual Memory D. right click on the print job and select cancel.com Ac tua lTe sts QUESTION NO: 853 . Any Time. right click on the print job and select restart. D. Double click theprinters icon. Double click theprinters icon. right click on the print job and select restart. Double click theprinters icon. D. Double click theprinters icon. The components driver is not found.

D. Double click theprinters icon.com 259 Ac tua lTe sts . Ports C. Double click theprinters icon. 10 "Pass Any Exam. right click on the print job and select restart. Answer: C QUESTION NO: 857 In Printer Properties. Security D. The print drivers have not been installed on theusers remote computer. Double click theprinters icon. B. right click on the print job and select cancel." .CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. C.www. The shared printer is not compatible with the host computers operating system. Simple file sharing has not been enabled on the host computer. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A.co m . Double click theprinters icon. right click on the print job and select properties. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. B. D. right click on the print job and select resume. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup.actualtests. 5 B. Any Time. C. Which of the following is the MOST likely cause? A. Advanced B. Print sharing has not been enabled on the host computer.

15 D. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. B. Any Time. A remote salesman must transfer contract data to the corporate office.www.ended questions. C. Be sensitive to the customer's culture. Please try to be more conscious of static when using this PC. Please inform me if the PC will be processing more work than for which it was designed. A kiosk in a department store that looks up information in their online catalog. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. Please inform me if you think you want me to come back and check it again tomorrow. B. Use technical acronyms to show your technical expertise." . C. Answer: D "Pass Any Exam. Only ask the customercloseD. A user checking their personal email at an office. D.CompTIA 220-701: Practice Exam C. D.co m Answer: C 260 . The technician has verified that the unit is working properly and is now updating the customer on the event. B. C.com Ac tua A. D. Inform the customer of the expense that is being incurred. A remote user updating the antivirus software on their notebook computer.actualtests. Please inform me if you continue to have any problems with this PC. lTe sts A technician has replaced a failed DIMM. Which of the following responses would be BEST to use? .

Document the solution.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. with a response time to another site of two hours.www. Document the core actions and inform the customer the repair has been completed. Call the service manager and inform them of the current situation. D. Follow the manager's instructions. Answer: A QUESTION NO: 865 "Pass Any Exam. D. A new service call is received. share this with the customer and take steps to minimize the reoccurrence. C. B. share this with the customer and take any preventative measures. Any Time. Call the service manager and inform them that the new service call cannot be made in time. Unplug the workstation and begin the upgrade. C. Complete a full backup of the workstation before making any upgrades. D.co m . Inform the customer of the steps taken during the repair and continue to the next service call. Remove the cover of the workstation case and use an ESD strap before the upgrade. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. B. B. Which of the following would be the BEST choice to address this situation? A. Call the new service customer and re-schedule the call for another time. Call the service manager and inform them of the current situation. C. Call the customer and reschedule for another time. Document the entire event.actualtests. Upgrade the hard drive and reboot the system. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Which of the following is the NEXT step to take? A.com 261 Ac tua lTe sts . which of the following is the FIRST course of action to take? A." . Before starting any work on the system.

B." . VRAM C. NTFS-E is an invalid file system name. CDFS.com Ac tua lTe A. NTFS. C.INI file C. Any Time.actualtests. TPM D. HPFS. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. you can use only NTFS file system because only NTFS support encryption. Partitioning and formatting of the hard drive D.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Installation of the NTLDR B. D.www. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. CMOS B. Installation of updated device drivers sts .co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Proper configuration of the BOOT. FAT32.

and does not wish to lose any files in the process. The customer has installed a new cordless telephone recently that uses the 2.com 263 Ac tua lTe sts ." .4GHz spectrum.co m .11n B. Double-sided B. Windows Vista Home Basic C. IEEE 1394a C. Windows Vista 64-bit edition D. ESD D.www. 802. A.CompTIA 220-701: Practice Exam A. RFI B. Dual-channel C. RDRAM D. WindowsVista Ultimate "Pass Any Exam.11g wireless signal. Any Time.actualtests. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista Home Premium B. USB 2.0 D. Electrical surges C. Which of the following is the MOST likely cause of the customers issues? A. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.

A.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). If the print spooler service needs to be configured for multi-page printing. B.com 264 Ac tua A.co m Answer: A. D.CompTIA 220-701: Practice Exam E. DLLs E." .actualtests. If the printer needs a firmware upgrade to print multiple documents at once.B . Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives.www. lTe sts A user reports that none of their documents are printing. Wattage D. Frequency B. If the printer needs the queue cleared. Which of the following should the technician check FIRST? . Spyware B. C. The user sent ten different documents over a span of an hour. Amperage Answer: C Explanation: "Pass Any Exam. If the printer needs a memory upgrade to print multiple documents at once. Freeware D. Hertz C. Trojans C. WindowsVista Business Answer: D. Any Time. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.

The technician had planned to arrive five minutes early. Call another technician and have the other technician reschedule the appointment for another date. call the customer and cancel the appointment. Use an alternate route and get to the appointment ten minutes after the scheduled time. you must be careful about the wattage it provides. Any Time.actualtests.CompTIA 220-701: Practice Exam Power supplies are rated in watts. call the customer from a mobile phone. Which of the following is the BEST course of action? A. While replacing the power supply in your PC. D. and explain the delay. Lithium Ion D. 127 D. It is standard among power supplies and has nothing to do with the devices connected to the power supply. QUESTION NO: 875 How many devices are supported on a single USB port? A. "Pass Any Exam. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam." .com 265 Ac tua lTe sts . reschedule for another time. C. Pull over. Pull over. Amperage and resistance are not selling points for power supplies. 64 C.co m . Nickel Metal-Hydride B. 32 B. B. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. Alkaline C.www.

The customer would like another computer so they can make their presentation that is due in an hour. C. D. Remain calm and positive. Repeat the steps multiple times so that the user can understand the computer terms. The user is attempting to install a local printer and has become frustrated and is berating the support staff.co m Answer: A . Work quickly. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. direct the user to do a hard shut down with the computer and talk them step by step through the boot process." . Which of the following is the BEST course of action? "Pass Any Exam. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. to boot the computer and retrieve the users data to a shared network drive. Listen and ask questions using non-technical terms. B. The company has provided remote control software. Speak slowly.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. the hard drive has failed and the data cannot be retrieved within the hour. explain with authority. QUESTION NO: 879 A.www. Shut down the computer. Any Time. D. C.actualtests. until the technician can arrive and work on the computer themselves. As the technician begins to evaluate the situation. Which of the following is the BEST method of working with this user? A. B. Advise the user to not do anything else. Which of the following is the BEST course of action? sts . and an error message of a corrupted file. After listening to the user. using the various OS options available. the customer demands the computer be replaced immediately.

www. until they have completely calmed down. what has happened to the drive and explain the options available. Inform the customer about the need to take the call from the school. B. conducting an initial evaluation of the problem with the customer. C. B. Which of the following options is the BEST course of action? A. Document on the service record the steps the technician took to evaluate the drive. but the data is gone. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. and then tell the user to try the install once again. Any Time. they determine that the hard drive has failed." . Answer: D "Pass Any Exam. B. explaining to the user the unit will be restored as quickly as possible. in case the customer decides to sue for loss of data. Request the customer to leave the room while the call is answered. D. Which of the following is the BEST course of action? A. larger model. While the user is talking. and then explain why they cannot get the printer installed themselves.actualtests.co m 267 . Ignore the call. C. Listen calmly to the user. use MMC to grant administrative rights to the user. Remain positive with the user.com Ac tua lTe sts . Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Immediately replace the hard drive with a new. The customer states they have important documents and photos on the drive which cannot be replaced. explaining you will remote into the computer and assist in installing the printer. D. Immediately stop working and leave the room to answer the call. such as a data recovery service. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. C. as the school can be contacted later in day. The technician receives a call and the caller ID shows the call is from the technicians childs school.CompTIA 220-701: Practice Exam A. D. Explain to the customer in non-technical terms.

Question the customer on any changes made to the computer before installing the video card.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Which of the following would be the NEXT evaluation step? tua lTe sts A. Which of the following is the NEXT course of action? ." . D. Question the user to insure they do not attempt to make changes and break the computer again. They have checked the printer and found coworkers have been printing documents. B. Establish the probable cause of the card failure for the customer. C. Which of the following is the NEXT step to take? A. Re-evaluate the repair theory to ensure the issue will not occur again.co m The technician has completed the repair action on the computer. Test the computer to determine the probable cause of failure.www. Discuss options acceptable to the customer to address the issue. Boot to BIOS/setup and confirm the hardware settings are correct. C.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Check the work area and keyboard for foreign substances. the video card is failing. B. Any Time. Replace the PS2 keyboard with a USB keyboard and try again. D. B. .actualtests. C. D. Document the evaluation and actions taken. Install an on hand video card and show the customer it is repaired. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Check the power connections to the equipment and see if there is a surge protector in use. Which of the following is the NEXT step to take? "Pass Any Exam. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer.

D. and then configure the card using the administrative account. Ask the customer to open the printer properties and check the page size and paper orientation.co m 269 . C. as this may have deleted the network printer. Check that the network printer is connected to the USB port on theusers computer.www. B. Which of the following actions will BEST resolve the issue? A. The technician needs to install the scanner using the instructions provided.actualtests. check Network Places to ensure proper card functionality. Install the card using the customers log in.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. have the customer test the card using their log in. B. C. D. B. After installing the card. Answer: B QUESTION NO: 888 A. D. and then install the drivers. The technician has to boot.CompTIA 220-701: Practice Exam A. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. C. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer." . After installing the card with the administrative account. Which of the following describes the NEXT step to take? lTe sts . plug in the scanner. ensure the phone and modem properties are set for the local area code. Any Time. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. Ask the customer if they have installed a local printer at home. The technician has to use Device Manager to update the drivers and then attach the scanner. The technician has to turn on plug and play before the scanner will work. After inserting the PCMCIA card.

Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. C. DNS D.actualtests. Any Time. NETBEUI is designed to be used on small size LANs. D. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. NETBEUI can only be used on pre-Windows NT networks. A. "Pass Any Exam. B. If wireless security is enabled on the network. HTTP B.www. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . NETBEUI is unavailable on non-Windows operating systems. C. If the external keyboard number lock is toggled on. Docking stations will only work if an external power supply is connected. When the Bluetooth function is enabled. B.com 270 Ac A. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. B.co m . The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab.CompTIA 220-701: Practice Exam A. C. TELNET C. the Infraredport will no longer function. D. Bluetooth devices will need to add the security code. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop." . the embedded keyboard will not function correctly.

They have no moving parts and can tolerate vibration.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. Answer: A. D:\i386\tools\console B." . E. Which of the following is the BEST approach the technician should take? .actualtests. D:\i386\utilities\console D.CompTIA 220-701: Practice Exam D. D:\i386\tools /cmdcons C. Reinstall the printer drivers. and send a print job. The customer works at a company where the users all print to networked printers. is setup as the default printer. C. Any Time. tua lTe sts A customer reports that a computer can no longer print. D. D. and verify the correct tray is being selected before printing. B. turn the printer off and on.co m Answer: D 271 . They require more power than other drive types. NETBEUI is not a routable protocol.www. and begin running diagnostics on the printer. They are susceptible to failure typically caused by strong vibration or rough handling. B.com Ac A. Ask the customer which printer the customer prints to. and then attempt to print from the computer. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. ensure the device is still online. run a print engine test. Redirect the customer to another printer if available. They have a larger platter than other magnetic devices. run a self-test. C. Verify which printer the customer prints to. NETBEUI can only be used with DHCP. "Pass Any Exam. turn the printer off and on.

C. Solid state drives are slower. DVD media. Solid state drives are faster. Solid state drives are slower.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. and CD media. and CD media. C.www. more reliable. and require more power. and require less power. which of the following holds true? A. DVD drives can readBlu-Ray media. and require more power. IDE drive C. B. USB hard drive B.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Blu-Ray drives can read Blu-Ray media. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. D. SATA drive sts . but not CD media. DVD media.actualtests. Flash drive D. DVD media. and require less power. but not CD media. more reliable.com Ac tua lTe A. DVD drives can readBlu-Ray media. magnetic drives. Blu-Ray drives can read Blu-Ray media. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. Any Time. D. B. more reliable. more reliable." . DVD media. Solid state drives are faster.

Any Time. "Pass Any Exam. 21 C. 20 B. B. FTP B. where a router interconnects devices on a network. A switch interconnects devices on the same network to be able to communicate. Which of the following ports needs to be blocked to prevent Internet access? A. 23 D. Liquid cooling systems are less effective at cooling the processor.CompTIA 220-701: Practice Exam A. C.co m . FTPS C. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. A switch interconnects one or more networks.www. Liquid cooling systems are more effective at cooling the processor." . 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. HTTPS D. D.actualtests. and a switch transmits data directly to the device. Liquid cooling systems are less efficient than the traditionalheatsink technology. A router broadcasts all data packets that are sent on the network. by default? A. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23.com 273 Ac tua lTe QUESTION NO: 901 sts . where a router interconnects one or more networks. B. C.

com Ac tua lTe sts . D. C. Wake on LAN (WOL) B. A switch broadcasts all data packets that are sent on the network. which of the following file system formats would be the BEST choice for security purposes? A. which of the following is the BEST task to perform? A. B. and a router transmits data directly to the device. Format the hard drive.CompTIA 220-701: Practice Exam D. NTFS B. Suspend D.www. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Partition the hard drive. CDFS D. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Standby C. Update the device drivers. Backup the hard drive.co m 274 . Hibernate Answer: D "Pass Any Exam. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional.actualtests. Any Time." . FAT32 C.

Disk Management D.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. Encryption type D. but that could be easily hacked.11i network standard that ensures the most secure wireless encryption.www. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A.com 275 Ac tua lTe sts . Any Time. Device Manager B. WEP B. but WPA2 was the most secure standard. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam.actualtests. WPA D. WPA2 Answer: D Explanation: WPA2 is the more secure 802. WEP2 C. WEP was the original encryption standard developed for WiFi networks." . SAFER+ is used to encrypt Bluetooth communications. WPA was an upgrade. Broadcast name B. Security key used C.co m . System Information C. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.

www. B. Port 25 is no longer being used. Any Time. Malicious code that can propagate itself to different host files. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Windows Key + D C.co m 276 . A program that is used to track user information for commercial reasons. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . A malicious program that spreads itself in a system without the need of a host. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25.com Ac A." .actualtests. Ctrl + Alt + L D. QUESTION NO: 910 Which of the following BEST describes a virus? A. D. A program that appears to be harmless but has a malicious agenda.CompTIA 220-701: Practice Exam A. C. Drive lock D. Ctrl + Alt + Esc B. IR scanner B. Fingerprint scanner C. B. "Pass Any Exam. Which of the following has MOST likely been performed? A. Port 25 has been opened.

Port 25 is running at full duplex. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A." . Username and password B. C. Data has been backed up. Biometrics C. B. D. D. BIOS security D. The hard drive is set to pre-format conditions.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. IDE C. PATA D. SATA B.com 277 Ac tua lTe sts . Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. Port 25 is setup for port forwarding. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Any Time.www. Which of following drive types did the technician install? A. m Answer: B .actualtests. Data has been restored.CompTIA 220-701: Practice Exam C. The hard drive has been reformatted. Solid state Answer: D "Pass Any Exam.

Laser barcode reader C.actualtests. FDD D. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. IR keyboard D. CCD barcode reader B. Optical C. Floppy disk C.7GB of data. Dual-layer DVD B. Any Time.com Ac tua lTe sts . Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Single-layer DVD D. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.co m 278 .7GB? A. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4." .www. Solid state B.

S-Video C.CompTIA 220-701: Practice Exam A." . Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Auto Alignment B. VGA D. Start Menu C. My Computer D. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Event Viewer "Pass Any Exam. Any Time. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .www. Task Bar D.com Ac A. Control Panel C. Degauss D. My Network Places B.actualtests.co m 279 . HDMI B. Task Manager B. Resolution C.

com Ac Biometric authentication is a security feature preventing access to a device. "Pass Any Exam. DSL D. Satellite C. Dial-up C." . Satellite . Fingerprint scan B. Any Time. Wireless B. Cable D. Verbal recognition D. Which of the following is an example of this feature? tua lTe sts A.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A.www.co Which of the following network connections uses an analog signal? m 280 . Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Password C. Dial-up B.

400Mbps B. PDAs "Pass Any Exam. IEEE 1394a D. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 7 meters (23 feet) C. 800Mbps D. USB 2.www.com Ac tua lTe sts . Desktop PCs D.0 B.co m 281 . Any Time." .0 interface? A. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. USB 1.1 C. 480Mbps C. 5 meters (16 feet) B. Cell phones B. Notebooks C.actualtests. 10 meters (33 feet) D.

Any Time. 400Mbps D. 800Mbps . 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 150Mbps B. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. Right click on My Computer > Properties > Computer Name Tab B.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 .www.actualtests. Control Panel > System Applet > Properties > Advanced Tab D. 63 D. 300Mbps C. 15 C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Right click on My Computer > Properties > Network Identification Tab C." . 7 B.

Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.actualtests." . Intel Core 2 Duo "Pass Any Exam. Any Time. Intel Itanium C. which of the following is the proper way to delete a print job in queue? A. Intel Pentium M B.CompTIA 220-701: Practice Exam A. Windows 2000 Professional D.co m . Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.www. WindowsVista Business B. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D.com 283 Ac A. Intel Pentium 4 Extreme Edition D.RW drive Answer: B QUESTION NO: 934 In Windows XP. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Windows Server 2003 C. Laptop LCD screen B. Optical DVD. USB mouse D. CRT monitor C.

Which of the following is the MOST likely cause of this situation? A. The NumLock option is enabled. B." . The StickyKeys option is enabled.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. numbers appear on the screen. C. Newer ATX power supplies do not use pins 21 through 24. Answer: B "Pass Any Exam. D. Any Time. C. the cable is plugged in and the PC is up and running. the technician observes the motherboards main power connector has less pins than the new power supply cable. After clearing it with the manufacturer. The FilterKeys option is enabled. D. Older ATX power supplies are no longer available.com Ac QUESTION NO: 939 tua lTe sts . B. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.actualtests. Newer ATX power supplies are 20/24 pin compatible. 4-pin male to male D. Which of the following is the correct cable to use? A. Older ATX power supplies have a separate P4 connector.co m 284 . Which of the following is the BEST reason why this fix worked? A. 6-pin male to 4-pin female B. The ToggleKeys option is enabled. 9-pin male to male C. Answer: B While replacing an ATX power supply in an older model desktop PC.

DSL D. DDR2 C. Printer settings D. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A.www.actualtests. Print test page B. Fiber B. Any Time. Cable C. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A." . RDRAM "Pass Any Exam. SDRAM B.com Ac tua lTe sts . Between the CPU and RAM B. On thesouthbridge chip C. On the front side bus D. SODIMM D.co m 285 . Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Print queue C.

11n C. UTP .11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. ST C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A.actualtests.www.11g D.11a B. RJ-45 D. Non-plenum C. 802. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . STP D.com Ac Which of the following wireless types. 802. Any Time. 801." . has the GREATEST throughput and amount of coverage? tua lTe sts A. BNC B. by default. 802. Plenum B.

Which of the following threats has been attempted? sts . Dealing appropriately with confidential materials B. Which of the following is the NEXT step in the troubleshooting process? A. D. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Attach an external keyboard. Trojan attack C. Press ctrl + alt + delete on the keyboard. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board.www. The technician explains this is against company policy. Social engineering B.co m ." . Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work.CompTIA 220-701: Practice Exam A. Update the keyboard drivers. Denial of Service (DoS) attack D. B.actualtests. Any Time.com 287 Ac A. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. C. Compliance in the workplace "Pass Any Exam. Re-install the OS. Maximum input voltage B. Maximum resistance C. Maximum output wattage D.

100 meters (328 feet) C. A. Which of the following should be used? sts QUESTION NO: 952 .com 288 Ac tua A.co m . analysis and reporting technology (S. Configuration Utility D. Professionalism in the workplace D. Self monitoring.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. 30 meters (100 feet) D. and ATM.R. Cultural Sensitivity D. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.www. token ring. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length.M.actualtests. 328 meters (1076 feet) B. Despite the stricter performance specifications.CompTIA 220-701: Practice Exam C. 150 meters (492 feet) "Pass Any Exam. Exceptions C. It is company policy that all documents be labeled even if they are not sensitive. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Any Time. Task scheduler C. Which of the following security elements governs data sensitivity? A.A." . Event Viewer B. Unclassified B.

QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. This chemistry has a high energy density and is lightweight.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. fixed resolution of an LCD is called the native resolution. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Alkaline D. Native resolution B. Pixelation D. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them.com 289 Ac tua lTe sts . . NiMH C. Any Time.co m Explanation: The single. A.actualtests. NiCd B." . Contrast ratio C.www. Besides they only receive charge if the voltage is low.

In addition. Answer: B Explanation: You need Windows 98 or later to use ACPI. Desktop replacement D. You always need to compromise in configuration when you purchase a laptop in your decided budget. Portability B.CompTIA 220-701: Practice Exam A.co m Answer: B 290 . and the operating system. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. . QUESTION NO: 959 "Pass Any Exam.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. The processor must support ACPI. YOU must be running Windows 95 or later C.www. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. The BIOS must support ACPI B. True B. basic input/output system (BIOS).actualtests. the motherboard and processor must support the standard. Increased performance C." . Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Any Time. ACPI must be supported by the computer motherboard. The motherboard must support ACPI D. Higher-quality construction Which of the following is not a requirement for ACPI to function? A.

CRT D.com Ac tua lTe sts . Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick.actualtests. ESD C.co m 291 . 200 MHz and 266 MHz with operational voltage 2. Any Time. RFI B.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. 184-pin DIMM D. The SIMM is the predecessor to the DIMM. 72-pin SIMM C." . such as wireless communications.5v. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. 168-pin DIMM B. Point stick D. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. EMI Answer: A "Pass Any Exam. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies.www. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. Mouse C. The SDR SDRAM uses DIMMs with 168 pins. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. Touchpad B.

Any Time. D. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Boot the system without scanning drives. . thus forming an image on the drum? "Pass Any Exam. Worm C. The video card manufacturer's website C. DOS B. Start Windows using only basic files and drivers.actualtests. The manual that came with the card D. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.BAT and CON FIG.www. Where could you check for troubleshooting information? (Choose all that apply. Logic bomb D.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A.co m What does Safe Mode allow you to do? . Run Windows without processing AUTO EXEC.SYS B. C. The server log Answer: B. Another computer with the same video card B. Skip loading the Registry.) A." .com 292 Ac tua lTe sts A.

Developing D.com Ac tua A password generator can be part of a password manager. Generators eliminate a user's tendency to create passwords that can be a security liability.CompTIA 220-701: Practice Exam A. Any Time.actualtests.www. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Dirty drum D." . When a password policy enforces complex rules. C.EXE "Pass Any Exam. thus forming an image on the drum. Transferring C. Writing B. Worn pickup rollers C. Generators extend the requirement to periodically change passwords. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A.co m 293 . Generators create new passwords every time a user signs in to prevent social engineering. D. Brokenfuser Answer: B QUESTION NO: 967 A. it can be easier to use a password generator based on that set of rules than to manually create passwords. Automated System Recovery (ASR) B. B. Generators eliminate the requirement to establish log-in attempt limitations. RDISK. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Defective toner cartridge B. What can we benefit from a password generator? lTe sts .

AC out B. DC in. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage.www. CSMA/CA D. which one accurately represents the input and output. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters.CompTIA 220-701: Practice Exam C.com 294 Ac tua lTe sts . False Answer: A QUESTION NO: 970 Of the following voltage pairings. Enhanced Startup Disk (ESD) D. ISO C. respectively. A. DVD media. you need to use Automated System Recovery (ASR). AC in. OSI B.actualtests.co m . QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC in. CSMA/CD "Pass Any Exam. True B. DC out D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. of power supplies and AC adapters? A. DC out C. and CD media." . AC in. AC out Answer: C Explanation: The AC in. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. Any Time.

Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. 802. There is no such option as Complete backup.11g tua Which of the following wireless IEEE standards operate on the 2. 802. you need to select the normal backup type. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11d D. Incremental D.www. Normal C.11a operates in the 5GHz range and 802. it only backs up files the files that have changed since the last backup.com 295 Ac A." .11a B.4GHz radio frequency range and are directly compatible with each other are 802.11b and 802.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.) lTe sts .11g. 802. Although Incremental backup clears the archive bit.co m .actualtests.11b C. 802.11d is not a commonly implemented standard. 802. Any Time. Complete B. Copy backs up all files but does not clear the archive bit. QUESTION NO: 973 Answer: B.

1. WINNT32. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. The extended-density 3½? floppy diskettes can be formatted to 2.actualtests. Mantraps C.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. .CompTIA 220-701: Practice Exam A.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. QUESTION NO: 977 "Pass Any Exam.44MB. INSTALL. WINNT. It is the first layer of access control that is intended to delay or deter entrance into a facility. Any Time.EXE D.www.88MB. SETUP.44MB D. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Perimeter security B. 2.BAT B.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. 720KB C.EXE C." . 360KB B. Security zones D.co m 296 .

and then remove it from laptop. AUTO EXEC.co m ." . Ring D. System. ATT RIB D. Swap file issues OE. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.BAT issues D. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. Any Time. ERASE C. System files not found B.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. and ReaD.www. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.Only attributes on the file before you replace the file? A. UNDELETE B. Configuration file issues C. Star B.Boot file issues Answer: C "Pass Any Exam.actualtests. True B. which command do you use to remove the Hidden. BUS C.com 297 Ac tua lTe sts . A.

B. Virus attack D.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. System "Pass Any Exam. True B. True B. Which type of attack is probably occurring? A. Archive D. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A.actualtests. Read Only C. Any Time. False ." .www. Smurf attack C. Hidden. False tua QUESTION NO: 983 lTe Answer: A sts A.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system.com Ac A. TCPACKattack B. The server indicates that it has exceeded its session limit. m 298 .

HTTP D.) A. Satellite C. Compression Answer: A. Dial-up Answer: C QUESTION NO: 987 USB. Any Time.CompTIA 220-701: Practice Exam E.B. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . HTTPS Answer: C. port 443 and port 80 have been disabled. DSL D.www. Cable B.co m 299 . You notice that among all of the other ports. What services are associated with these ports? (Choose two. Archive. and System attributes on the files.C.D QUESTION NO: 986 A. Telnet B.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. FTP C. The attributes such as Encryption and Compression are not supported by FAT 32. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. eSATA and Express Card/54 are examples of hot pluggable devices A. Read Only.actualtests. True "Pass Any Exam." . They are supported by NTFS files system. Refer to the following Internet connectivity methods.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.

CompTIA 220-701: Practice Exam B. LDAP Answer: C "Pass Any Exam. Because it is antiquated technology. Hide answers/explanations Atypical backlight technology is A. LCD D.www. LED Answer: B QUESTION NO: 990 Which of the following password. User Accounts C. Like a hard drive." .co Answer: D m 300 . CRT B. floppy drives have a 5.actualtests.com Ac tua lTe sts QUESTION NO: 989 . you must insert the connector correctly or the drive can be damaged. is necessary to be entered before booting into the operating system? A. CCFL C. once setup. B. floppy disk drives can no longer be purchased new.ROM drives. Although some drives might not clearly key the receptacle for the Berg power connector. the floppy drive requires no external access. Any Time. D. Like DVD. BIOS D. POST B. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A.25-inch form factor and must be installed in the larger drive bays C.

actualtests. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location.co m 301 . Which of the following feature enables that? A. Roaming profile B. Any Time. the portable computer will automatically connect to a wireless network. Live CD B." . Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations.www. D. modern operating system on a computer lacking mutable secondary storage? A. Driver signing D. Floppy D. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. if it is used in a hotel or on an airplane. B. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Network C. which statement concerning CPU and RAM configuration is most true? A. C.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. a portable computer with a docking station is generally connected to a local wired network. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. For example. Hardware profile C.com Ac tua lTe sts . "Pass Any Exam. however.

VPN C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove Backlight D. what is your recommendation so as to avoid the potential damage during transit? A.actualtests. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.com 302 Ac tua lTe A. malicious software that is self-replicating and self-propagating B. Remove PC card adapters B. Remove LCD C. malicious software that changes the user's home page D. malicious software that monitors Internet surfing habits C. Any Time.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam." .www. During your working hours. FTP B. HTTP sts . Remove DVD.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . a customer calls you and is wondering what requires special attention if he wants to ship a laptop. As an experienced technician. WAN D.

Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. True B.co m 303 .com Ac tua lTe Refer to the following descriptions. Default gateway D. Any Time. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. D. A VPN is a secured line of communication between two points through a public network.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.actualtests. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. Subnet mask C. C:\System32\Win B. IP address B." . which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 .) A. B. C. C:\Win\System32 "Pass Any Exam. DNS server Answer: A.www. C:\System\Windows32 C.B A.

LPGA D.com Ac tua lTe A. Windows protection error B.co QUESTION NO: 1002 m 304 . System lock-up sts When a Windows-based application attempts to access memory another program is using. Any Time. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. ZIF C. Backlight B.actualtests. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.CompTIA 220-701: Practice Exam D. Inverter C. Socket479 B. Screen D. Illegal operation D. It also occurs when a program tries to access a memory address which does not exist. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.www. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A." . what is the error that will be generated? . General protection fault C. SPGA "Pass Any Exam.

double-layer DVD+R B. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Double-sided. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Hard disk D." . Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A.R D. Left-clicking the mouse and double-clicking the Taskbar C. and then clicking and dragging D. Controller C. pausing until the pointer turns into a double-headed arrow. Drive interface B. Double-sided. No other given options can store roughly more than 17GB of data. The dual layer capacity of Blu -ray disk is 50 GB. single-layer DVD. Any Time.www. Host adapter Answer: A "Pass Any Exam. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Single-sided. single-layerBlu-ray disc C.co m 305 .actualtests. Moving the mouse pointer to the top of the Taskbar. Double-sided.com Ac A.

Spilled liquid B. 22 C. QUESTION NO: 1007 To increase security. 23 D. Biometrics "Pass Any Exam. You explain to them that not every attack depends on implementing advanced technological methods. Any Time. Some attacks.com 306 Ac tua lTe sts . 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. IDS system C. Which port will you need to block to prevent Telnet from being used? A.co m . What is usually a cause of this? A. A HDD magnetically stores data on discs that are known as platters. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. you explain." .CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk.www. What term do you use to describe attacks of this type? A. you decide to use your firewall to block the Telnet protocol. take advantage of human shortcoming to gain access that should otherwise be denied. and a host adapter. Perimeter security D. controller. Power surge D. Social engineering B. 21 B. you notice a discolored area. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Underclocking Answer: C QUESTION NO: 1009 As part of your training program.actualtests. you're trying to educate users on the importance of security. Improper manufacture C.

" . lTe sts . It was used with trademarked name FireWire.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. Any Time. 127 C. This is because it is not only high speed but also supports isochronous data. such as video devices.actualtests.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.www. A. 63 D. Other companies make use of other named such as i. to describe their 1394 products.link and Lynx.co m 307 . /more Answer: A QUESTION NO: 1012 "Pass Any Exam. 15 B. /? B. which means delivering data at a guaranteed rate. /help C. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. which can connect up to __peripherals in a daisy-chained topology. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. /and D.

sts . D. Ping B. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.co m 308 . Click Start-> All Programs-> Search. how can you start a search for files and folders? A. Click Start-> Search. C. Ipconfig C.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Tracert D. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A.www. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. This ink is fired through Ink Cartridge. Any Time." .actualtests. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Daisy wheel D. Ink cartridge B. Run search. Left-click a directory and choose Find. Answer: D "Pass Any Exam. B.exe at the command prompt. Toner cartridge C.

Any Time.) A. Display an OSHA poster in a prominent location. which of the following are good procedures to follow? (Choose all that apply.com 309 Ac tua lTe sts A." .CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. What class is this address? .C. AT system connector B. Ensure that there are no safety hazards in your path. C. Class C D.226.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. Answer: B.) A. Carry monitors with the glass face away from your body.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. B. Answer: C. Attend yearly OSHA safe work environment seminars. Provide properly maintained tools and equipment. This is not a valid IP address . Lift by bending over at the waist.co m You have a computer with the IP address 171. D. D. C. Use a cart for heavy objects.18.actualtests.1. Class B C.www. Class A B. B. Berg "Pass Any Exam. Keep records of accident reports.

" . False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. A broken cleaning blade Answer: C. . True B. without sacrificing the mobile computing functionality of the machine. S3 D. A bad erasure lamp D.D QUESTION NO: 1022 "Pass Any Exam. S4 QUESTION NO: 1020 A. For example. to a laptop. you see residue from previous images on the output.com Ac tua lTe sts The docking station adds expansion capabilities.co m Answer: C 310 .www. An overheating printer C. S2 C. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. Any Time.CompTIA 220-701: Practice Exam C. as well as additional ports. S1 B. Molex D.) A.actualtests. What two things are the most likely causes of this problem? (Choose two. A faulty transfer corona wire B. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.

state drives D. Molex connectors are used with PATA hard drives. there is something wrong with it. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Give the customer an estimated time for repair based on the technicians assessment. What is the best answer to that? A. SoliD. Thumb drives B. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. but he has no idea what the problem is. D. C. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. D. SATA hard drives most often use the same type of power connector as PATA hard drives.com 311 Ac tua lTe sts .www.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. the customer is anxious to know when he might come back to pick up his computer. Inform the customer that others are waiting." .co m . you are responsible for fixing the problem. Memory cards C. B. Recently.actualtests. Before leaving the Repair Center. B. he takes the computer to the Repair Center and as a technician. Ask the customer when they would like to have the work completed. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. The technician will get back to them as soon as possible. while Berg connectors are used with floppy drives. C. Ask the customer to check daily to see when it is completed. Therefore they use Molex connectors. So. Any Time. The 4 pin Berg connectors provide power "Pass Any Exam.

co m . The P8 and P9 connectors are used by AT-based motherboards. 300. Netbook D.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. It also allows you to write notes directly on the screen with a special pen called stylus. lTe sts . 30. 300volts B. 3. Both SATA Power connector and Molex connector cannot be used on the same drive. "Pass Any Exam. Tablet C. It has a fliparound screen and can be held like a large notebook. The charge below 3." . If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors.000volts C.000 volts to feel a shock.actualtests.000volts D. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. Luggable B.www.000 volts is below human sensation.CompTIA 220-701: Practice Exam supply to floppy drives. SATA hard drives and PATA hard drives do not use the same type of power connector.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. Any Time. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.

Any Time.com Ac tua lTe sts ." .actualtests. True B. False Answer: A "Pass Any Exam.www.co m 313 .CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. eSATA and Express Card/54 are examples of hot pluggable devices A.

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