CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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www.actualtests. D. The PC needs an AT-to-ATX adapter." . The PC needs a 24-to-20 pin ATX adapter. C. The PC needs a NLX to ATX adapter.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. Tape D. WiFi Protected Access (WPA) D. Trusted Platform Module (TPM) B. The PC needs a 26-to-20 pin ATX adapter. Any Time. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. Which of the following can be disabled in the BIOS to prevent this message from appearing? . B. Intrusion detection C. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A.com Ac tua lTe A. SDD B. Which of the following is needed to solve this issue? A.co m 7 . Flash C.

Satellite D.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Cable C.actualtests. Any Time. After extracting the driver.co m Which of the following connectors are used for musical equipment? 8 . how would the technician update the driver? A. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A.www. DVI B. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. 6-pin mini-DIN D. MIDI C. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. DSL B." . Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. Hardware Compatibility List "Pass Any Exam. HDMI . System Information B. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Device Manager> expand 'Sound.com Ac tua lTe sts A.

255 B. 1. 192.0. Power supply C.255 D.0.255. 224.0.1-126.com 9 Ac tua lTe A.255. because of the wide variety of models shipping with this BIOS. D. C. B." .0-223. However.actualtests. Heat is applied to heat-sensitive media to create an image.0-191. which of the following is true? .255. Dr.255.1.0.www.255. Watson D. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. Any Time.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.255 C.CompTIA 220-701: Practice Exam C.255.0-255. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. NIC D. the beep codes may vary. Toner is applied to a photoconductor and transferred to the media.1. Toner is sprayed to the media. A wax-based substance is melted and applied directly to the media.0. Which of the following components has MOST likely failed? A. and 2 short beeps. 128. Sound card B.255. sts In the laser printing process.0. "Pass Any Exam.255.co m Answer: A .

actualtests. RJ-45 B. The technician comes to the conclusion that liquid was "Pass Any Exam. NAT translation D. BNC . After questioning the user. ST C. MAC filtering C.co Which of the following connector types is used on CAT5e cable? m . PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. in which the keys are not typing anything within document editing software. Blu-Ray D. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. Any Time.com 10 Ac A technician is installing Windows Vista onto a new computer locally.www." . DVD C. RJ-11 D. WPA encryption B. Floppy B. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. the technician discovers that the user was eating lunch while typing the document.

Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). C. 5 C. D.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Make closing notes of the repair.co m . AGP and ISA cards) used 5 V or 3.3 B. 6 D. QUESTION NO: 33 "Pass Any Exam. Verify the system functionality. RAM. chipset.3 V rails.www. Replace the fuser in this printer. Check the ink cartridges for proper ink levels. Ask the user open-ended questions.com 11 Ac tua lTe sts .CompTIA 220-701: Practice Exam spilled onto the keyboard. 24 Answer: A. 15 E. which of the following would be the NEXT step to follow? A. PCI . A. The printer successfully feeds paper through the unit while running the manufacturer's print test. According to the troubleshooting theory." . Check the toner levels in the printer. D. C. 3. B. because most of the electronic components (CPU. B.3 V for power supply. Any Time. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Update the firmware in the printer. but nothing is being printed on the paper.actualtests. Replace the keyboard with a new keyboard. Which of the following should the technician do FIRST? A.

co m 12 .com Ac A. Run a System Defragmentation D.www. 21 B. 80 "Pass Any Exam. Barcode reader B. 23 C. Provide for heat transfer from a component to theheatsink D. Any Time. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.actualtests. 25 D. Which of the following should the technician perform FIRST? A. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Smart card reader C. Update the video driver B." . KVM D. Insulate a component from the friction of theheatsink B. Roll back the video driver C. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . when the video game starts the computer crashes. Reduce heat on a component through evaporation C.

Close the document without commenting to the user and proceed with the work. Any Time." .co m . Ask the user to close the document so that the work can proceed. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Intrusion detection C. D. Without it the computer will not "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. the technician discovers the customer has a confidential document open. Flexible PVC outer jacket C.actualtests. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Complex logon passwords D. Recommended for ceiling use only D. B. C. Copy the document to a network drive as a backup so that work can proceed. Power on password B.com 13 Ac QUESTION NO: 39 tua lTe sts . Upon making the connection.www. Recommended for analog phone lines B. When the system is first turned on it will prompt for the Power On password. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Which of the following steps would be BEST to take? A. Leave the document open and do not mention it to the user and proceed with the work.

RJ-45 B. However. USB printer. Answer: B "Pass Any Exam. D.co A technician is trying to install a previous-generation expansion card into their new laptop. the card refuses to fit into the expansion slot. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. RJ-11 C.www.com Ac QUESTION NO: 42 tua Answer: D lTe A. The expansion slot needs to be enabled in the BIOS first. Which of the following is MOST likely the reason? m 14 . BNC D. Which of the following is MOST likely preventing the machine from booting normally? A. B. C. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. sts . The computer's BIOShas the USB printer below the hard disk in the boot order priority list. Any Time. The card is a PCI Express card and the laptop supports PCMCIA. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The card needs to have the compatibility jumpers set before it can be installed into the system.' It has a USB flash drive." . QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The card is a PCMCIA card and the laptop supports PCI Express cards.actualtests. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. B. D.CompTIA 220-701: Practice Exam continue to boot. and USB webcam installed and connected. C.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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A. Any Time. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Delete existing programs D. Delete personal data Answer: B. Take a long break to step away to relax and refocus. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Update the BIOS C.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS." .co m . Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Start>Settings>Control Panel>Accessibility Options D. Politely inform the user that all questions will be answered later. Leave the station and call another technician to complete the repair. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Start>Settings>Network Connections B. Upgrade the processor B. Which of the following devices are the additional four pins used? "Pass Any Exam. D.D QUESTION NO: 64 While a technician is working on an employee's computer.www. Request the manager to assist in the situation.actualtests. another user begins asking irrelevant questions. A. Upgrade the firmware E. After checking to make sure the network printer is available. B. which of the following are best practices? (Select TWO). C. Start>Settings>Control Panel>Administrative Tools C. Which of the following is the BEST course of action? A.

Timeliness D. Extra RAM D. The user was able to print previously." . Applets B. Positive attitude Answer: A "Pass Any Exam. Print spooler is not running tua lTe On a Windows computer. Incompatible cabling B. Printer hardware problem C. Extra drives B. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. The processor C. Widgets D.co m 22 . Personal calls B. Features C. Incompatible print driver D.CompTIA 220-701: Practice Exam A.com Ac A.www.actualtests. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Cultural sensitivity C. a user is unable to print documents to locally attached printers or network printers. Any Time.

Anti-spyware software B. 802.11a B. mouse.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. and network when using a laptop? "Pass Any Exam. 802. Use a slightly damp cloth and a vacuum D. Use a lint free cloth and glass cleaner B.actualtests. printer. Anti-virus software D.www. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A." .co m 23 . 802. Anti-adware software C. Any Time.11b C. monitor.4GHz band with a maximum data rate of 11Mbps? A.com Ac tua lTe sts . Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. Use a dry paper towel and an anti-static strap C. 802.11g D.

www. D.255. Any Time. B. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A." .255.255 C.255.com Ac tua A.actualtests.0 Answer: D "Pass Any Exam. 224.CompTIA 220-701: Practice Exam A. C. a technician's NEXT course of action should be to: A. Allow the restoration of a previously made image of a desktop through the command prompt. After they finish explaining.255 D. 255. Network hub C.0. Listen and do not interrupt the customer. 127. D.0. Provide a way to recover corrupted print jobs through the command prompt. C.0.co m 24 . 192. Provide proper documentation on the services provided. Docking station D. Restate the issue or question to verify understanding. Delete a virus that has infected the hard drive through the command prompt.0. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Offer different repair options for the user's convenience. Provide a way to access the hard drive in an emergency through the command prompt.0 B. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Bluetooth B.255. B.

com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. SD card B.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Quad core processing D. Stylus "Pass Any Exam. The processors have an additional 64 instruction sets. C.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? ." . Dual core processing . Zip drive C. The processors contain 64K new transistors.actualtests. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names.www. Any Time. D. The processors provide a 64-bit register. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Hyper-threading B. B. Blu-Ray D. SpeedStep technology C. The processors are made with a 64nm manufacturing process. AMD Athlon 64 and 64 FX? A.

com Ac tua lTe sts A. CDFS . The hard drive needs ATA drivers loaded via the F6 option during install. FAT C. PCIe C.actualtests. ISA D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. Which of the following is the MOST likely reason? A. Biometrics D. FAT32 B.CompTIA 220-701: Practice Exam B. Any Time.www." . Smart card C. PCI B. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. "Pass Any Exam. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.co m Which of the following file systems MUST be used when implementing EFS? 26 . NTFS D.

PCMCIA card D.com 27 Ac A technician has a security device which displays a number that changes overtime.actualtests. KVM C. it will ask you if you want to install drivers. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. D.www. Before the drive is replaced. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. PCI Express card B. The hard drive did not have the jumpers configured correctly and needs to be checked. Docking station Answer: D QUESTION NO: 85 A. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. A smart card reader B. Of which of the following is this an example of? tua lTe sts .co m . A token device C. Just at this point press F6 and show the drivers on the floppy. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing." . QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A.CompTIA 220-701: Practice Exam B. Any Time. The hard drive is incompatible with Windows XP and needs replacement. C. otherwise it may try to boot from floppy ). which of the following troubleshooting steps should be done? "Pass Any Exam. The hard drive needs SATA drivers loaded via the F6 option during install. A biometric device D.

Any Time.exe in the Run box accessed via the Start Menu. gpedit.msc from the Run option on the Start Menu.mmc B. Device Manager B.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer.11g has the potential to support up to: "Pass Any Exam.co m . MMC C. Perform a backup D. software and network components? A. this is fine. If you want a quick visual of which items are running or stopped.CompTIA 220-701: Practice Exam A. sts .msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. The Services window will open." . MSCONFIG Answer: B QUESTION NO: 89 802.exe D. Establish a theory of probable cause B. The preferred way to make changes to services is to launch services.actualtests.www. followed by clicking the Services tab. but the information is limited. services. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. Identify the problem C. MSINF032 D. The first is to use the MS Configuration Utility by typing msconfig. services.exe C. msinfo32.

Any Time.CompTIA 220-701: Practice Exam A.www." . A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . B. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Windows Vista Home "Pass Any Exam. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).actualtests. Driver updates for new installations B. 54Mbps. 11Mbps. Diagnostic purposes of a critical system error D. Firewall B. of a non-recoverable nature. Windows Vista Ultimate B. Smart cards C. Save information for critical files before system shut down C. that causes the system to "crash. C. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. 50Mbps.com Ac tua A. Passwords D. 100Mbps. D." The term is named after the color of the screen generated by the error.co m 29 .

www.actualtests.CompTIA 220-701: Practice Exam C. Microwave E. Magnet D. CRT Answer: A. Swap the A/C adapter D. Plug the laptop into a UPS Answer: C "Pass Any Exam. a technician should look in which of the following default locations? A." .D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Windows XP Home D. Toggle theFn keys C. Which of the following BEST solves this issue? A. A. Any Time. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).co m . C:\Users\ D.com 30 Ac tua lTe sts . QUESTION NO: 95 A laptop's battery will not charge. Cordless phone B. C:\Windows\System32 B. C:\ProgramFiles C. Remove all unneeded peripherals B. LCD C.

" .co m 31 . SDRAM D. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. RIMM B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. B. BIOS B. C.www. Where can the technician configure this setting? A. Which of the following memory types would be the correct type? A.com Ac QUESTION NO: 98 tua Answer: B lTe A. Control Panel C. D.actualtests. DDR RAM C. A private tunnel through the Internet to securely communicate with a remote network. A security encryption feature that encrypts wireless traffic with an access point for communication. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. sts . Internet Explorer Properties D. A network which has no connection to the Internet and is private by design. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected.

R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). A. B. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.actualtests.DL B. C. IP_ip_address E.RW C. Test the essential components of the system during power on. PCIe B. DVD. IEEE 1394 "Pass Any Exam. EISA E.com Ac tua lTe QUESTION NO: 101 sts Answer: B . AGP D. USB 001 B. Which of the following types of portable media offers the LARGEST storage capacity? A. SNMP D.R D.co m 32 . Load the operating system into memory during power on.www. Any Time. DVD. Test the software and hardware drivers before the operating system loads. Check for the latest motherboard firm ware updates. CD. \\computername\sharename C. ISA C. CD." . A. D.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO).

" . HTTP C.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. sts . This address can be verified from printer's configuration. a technician notices that several unused expansion card slots have open ports. C. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. However.CompTIA 220-701: Practice Exam Answer: B. QUESTION NO: 105 "Pass Any Exam.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. HTTPS D. Helplimit radio frequency interference (RFI) inside the case.actualtests.co m 33 . then the cooling of the PC changes dramatically. B. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Help limit electrostatic discharge (ESD) inside the case. Helpensure proper air flow through the case. Helpprevent moisture buildup in the case. Answer: B QUESTION NO: 104 A. D. SMTP B. if your PC's enclosures are open. Any Time. The cooling of some components can be reduced or totally eliminated and can cause damage.www.

Sometimes. T-Connector B. To find this problem you can ping the printer from your computer.actualtests. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. B. New drivers have been released and need to be installed. The printers IP address has changed.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. The print queue window from system tray B. D. Sometime if the IP address of the printer is changed you cannot print. Answer: C.www. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. A. C. Which of the following is the MOST likely cause of the issue? (Select TWO).com Ac tua lTe sts .co m 34 . A job in error status is at the top of the print queue. QoS for printing is not functioning over the LAN. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. RJ-45 "Pass Any Exam. The printer needs to have a cartridge replaced. Any Time. Print spooler view in the Printers Control Panel D. BNC C.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. E. Properties of the printer from the Printers Control Panel C." . The printer would not start printing again till that print job is removed from the queue. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. A technician has verified the printer is online and prints a configuration page from the printer.

especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). 8x E. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.D QUESTION NO: 109 A. 3x C.com 35 Ac A user calls and says they cannot get to the Internet. 24x Answer: A. A. B. D.www. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.co m . The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. 1x B. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. sts . Any Time. The Syntax IPCONFIG /all displays full configuration information.CompTIA 220-701: Practice Exam D. Start>Run>typeipconfig>click OK and ask user to read the results. 1x and 8x bus speeds can be used. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card.actualtests. C. You can type the Ipconfig command by "Pass Any Exam. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer." . LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 6x D.

" . dxdiag "Pass Any Exam. Provides resolution of host names to IP addresses. Dynamically assigns IP addresses for easy client configuration.www. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). D.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . A. chkntfs B." at the bottom of the screen. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . press F2. Vendor recovery CD D. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names.com Ac tua lTe sts QUESTION NO: 111 . QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.actualtests. Operating system CD B.co m 36 . Recovery console C. C.. you need Operating system CD and the recovery floppy disk that you have created. B. Secures network traffic through shared key encryption. Which of the following is needed to perform an ASR restore in Windows XP? A. Provides security for a network through the use of ACLs.. The recovery process will start. Any Time. The DNS server strictly functions as an ip address lookup for a given domain name.

Parallel port B. B. A potentially dangerous virus has been downloaded onto the system. Serial port C. Any Time. This partition is not assigned a drive letter and is not accessible from Windows.actualtests.co m . IEEE 1394 port D. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. sts . A recovery partition put there by the manufacturer. tracert D." . They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.CompTIA 220-701: Practice Exam C. C. Answer: D A.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.www. Which of the following is the MOST likely explanation for this extra partition? A. Space reserved by the drive manufacturer for firmware. D. ipconfig E. Space set aside by Windows for use by the virtual memory swap file.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. ping Answer: C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Print a test page. B. the technician has a discussion with the customer and reviews some examples of their print jobs. B.co m Answer: D . Replace the fuser. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts." . Change the paper. D. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. D. The airflow is blocked. to test printing. The processor is improperly seated due to bent pins. Insufficient memory for the OS. which you already know.CompTIA 220-701: Practice Exam Explanation: First check the boot order.www. Having arrived onsite. Which of the following is the correct path to change the language settings? A. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A.actualtests. Clean the toner cartridge.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. You should always use the test page feature from the printer properties. Excessive internal display brightness is set. Any Time. not from an application. C. If that does not work then you may need to delete and reinstall the printer. sts . C. Control Panel> Accessibility Options> General "Pass Any Exam. Which of the following should the technician do NEXT? A.

11g standard if you want to use a standard that can support communication up to 54Mbps. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. 802.www.11b supports communication only up to 11Mbps.11b D. Control Panel> Regional and Language Options> Regional Options C.11 standards.actualtests. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.11g B. D. 802.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A." . Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. 802. Perform a self-test page. Any Time. B. sts . When connecting the laptop to a wireless network. Print a test page. 802. the technician successfully tests for speeds of up to 54 Mbps. 802. C. Cycle theprinters power.CompTIA 220-701: Practice Exam B. Reboot the computer.11x C.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. and Bluetooth supports communication up to 3Mbps.co m 45 . Control Panel> Regional and Language Options> Regional Options> Customize D.11x refers to the family of 802. 802. Which of the following standards of wireless card did the technician install? A.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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C QUESTION NO: 157 To lengthen the life of computer hardware. and then remove from laptop. Degauss the display and drives. Perform a clean installation of Windows XP Home. Answer: A. Defragment the hard drive weekly. Upgrade to Windows 98SE then to Windows XP Home. it is BEST to perform which of the following actions on a routine basis? A. and then turn off the device. E.www. Turn off the laptop. D. Upgrade to Windows NT4. Remove the driver from Device Manager. Any Time. True negative C.co m 52 . False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. A. Upgrade to Windows XP Home directly from Windows 95. Clean out the dirt with a damp rag. C. B. C. D. Which of the following describe the potential upgrade paths? (Select TWO). Clean out the dust with compressed air. False negative B. Remove hardware in Control Panel." . C. B.CompTIA 220-701: Practice Exam A. True positive D. D. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. "Pass Any Exam. Upgrade to Windows 95 OSR2.0 SP1 then Windows XP Home. Stop the device. then to Windows 98SE then Windows XP Home. B.actualtests.com Ac tua lTe sts .

HKEY_USERS C. The technician has the correct. The modem is not functioning properly. sts . updated drivers.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. HKEY_CURRENT_CONFIG D. Answer: C QUESTION NO: 162 "Pass Any Exam.actualtests. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. The printer does not recognize the font type. a balloon in the system tray indicates a print job has failed to print. The paper needs to be replenished. B. B. C. Which of the following is the MOST likely cause? m 53 . Printer firmware needs to be updated. The high encryption package is not installed. The account does not have permission to install drivers. C. Any Time." . but is unable to successfully install the drivers. D. D. HKEY_ CURRENT_USER B.com Ac tua lTe A. The modem is not recognized in Device Manager. Which of the following would be the MOST likely cause of the problem? A.www. The computer needs to upload the print job.co When trying to print.

Duct tape D. Masking tape C. Electrical tape B. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.co m 54 .EXE C.www. which of the following should be removed to avoid damage during transit? A." .ROM drive "Pass Any Exam.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . a technician finds a wire with insulation damage from rubbing up against a cooling fan. DVD. Which of the following should be used to repair the wire? A.com Ac A. SPUNINST. PROGMAN.actualtests. CONVERT. LCD C.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. Lithium D. Any Time. TASKMAN.EXE B. Mercury C.EXE D. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Electromagnetic Interference (EMI) B. PC card adapters B.

Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. C. POST C. Install ceiling fans in the room. Which of the following should the technician take under consideration? A. High voltage discharge C. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Radio frequency interference D.CompTIA 220-701: Practice Exam D. Electromagnetic interference B.com Ac tua A.www. Periodically clean the vents using a small vacuum cleaner. Use a moist rag to clean the vents monthly. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor." . Which of the following is the BEST preventive maintenance procedure that the technician should perform? . BIOS D. Any Time.co m Answer: C 55 .actualtests. D. LDAP B. Directly spray the vents with compressed air. B.

co m A customer brings a PC for a technician to repair. Which of the following can the technician do to better understand the customers issue? 56 .com Ac tua lTe A." . Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam.actualtests. B. D. Location of the PCs with respect to each other D. C. Fiber B. Any Time. Cable D.www. DSL C. Begin running diagnostic software and confirm findings with another technician. Cable management to avoid trip hazards B. sts . Ask open-ended questions to gather the symptoms. and then confirm the findings with the customer. Which of the following should the technician keep in mind when setting up the lab? A. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. run diagnostic tests. Get the customer contact information. Electrical safety with the extra network cables C.

actualtests. WEP C. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. DSL B. D.co m 57 . WPA B.com Ac tua lTe sts QUESTION NO: 174 . Satellite D. SSID D. which of the following is broadcasted by default and should be disabled? A. To allow alternating current to be used instead of direct current D. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Changes DC power to AC power to charge the battery and enhances portability. Allows for a portable computer to be easily moved without being plugged into an outlet. Broadband C. C. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A." . Converts AC power to DC power that a computer can use to operate and charge its battery.www. To allow the power supply to operate at different voltages B. Filters incoming voltage spikes and surges. Any Time. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. B. To change the voltage coming from the wall C.

Any Time. DDR2 . Dot Matrix C. DDR B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . SDRAM C. DDR3 D. DIMM C." . Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. Laser D. SODIMM B. Thermal B.actualtests.com 58 Ac tua lTe sts A. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.www. SIMM D. Impact B. Laser "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A.

PCIe X16 Answer: C "Pass Any Exam. AGP 4X C. tua lTe A.actualtests. PCMCIA D. Inkjet C.co m Answer: A . WAN sts Which of the following allows a secure connection between two points? .CompTIA 220-701: Practice Exam C.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location." . VPN C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. FTP D. ISA B. Inkjet D. HTTP B. Color Laser D. Any Time. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.www. Thermal B.

co m 60 . B.actualtests. Reformat the hard drive to a clean state using the format command. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam." . ct23&P#h~ Answer: D A. C. D. CompTIA558475 C. C. SR1234ct B. Replace the video card inside the laptop. Make sure the OS has the latest video drivers installed. Remove the memory and destroy it. D.www. Make sure the laptop display is enabled. Replace the LCD inverter. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. rw2%HN D. Any Time.com Ac A technician is examining a laptop that is booting up but not showing the laptop display.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Run a large magnet over the top of the hard drive several times. B. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Remove the hard drive and destroy it.

actualtests.com Ac tua lTe sts QUESTION NO: 188 . IEEE 1394 B. DDR400 D. SATA D.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A." . Any Time.co m 61 . 1Gb/s Answer: A "Pass Any Exam. IEEE 1394 D. USB 1.0 C.CompTIA 220-701: Practice Exam A. 100Mb/s B. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. PC2100 B.www. S/PDIF B. USB 2.1/2.1 C. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. 1000Mb/s C. 10000Mb/s D. USB 1. DDR333 C.

Start Menu D. D. "Pass Any Exam. Provides access to larger hard drive partitions. Provides use of more powerful video graphics accelerators. C. Any Time. B. D. Flash memory used to hold temporary files before deletion. . Calibrate the monitor. Data written to a disk located in a paging file that would not fit into the systems RAM. B. The maximum amount of memory a given system can potentially have. Provides addressing of memory beyond 4GB. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Program Files B. Degauss the monitor. Control Panel C." .actualtests. C.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. C. Provides use ofPCIe X16 expansion slots. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A.www. B.com 62 Ac tua lTe sts A. Set the resolution to the highest the monitor can display. Set the refresh rate to the lowest the monitor can display.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? .

Higher data integrity sts Which of the following is a characteristic of solid state drives? .g. Document findings.com Ac tua lTe A. D. Lack of drive heads and platters D. Built-in encryption standards B. D. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. actions. Any Time. B.actualtests." . collect all packets that are sent to any device on the LAN. Identify the problem.co m Answer: D 63 . Verify full system functionality. Answer: D QUESTION NO: 197 "Pass Any Exam. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. A portion of physical RAM that is mirrored to the hard drive for redundancy.CompTIA 220-701: Practice Exam D. Hibernate. Establish a theory of probable cause. C. resume from a low power state when it receives a network packet telling it to do so. Larger capacity than traditional magnetic drives C. B. send broadcast packets over the LAN to all computers simultaneously. send packets to other network devices on the LAN instructing then to enter a low power state (e. and outcomes. C. Off).www.

Which of the following is the quickest way to accomplish this? A.www. it just keeps rebooting. C. D. Any Time. Are you sure the power button is not stuck? B. Has the monitor been replaced recently? E. Were there any new software updates done? Answer: B.com Ac tua lTe sts . Is the power cable on the monitor loose? D." . Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. B. Set up a local print queue. A. Which of the following RAID levels should be implemented? A. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). RAID 0 "Pass Any Exam.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Move the computer and attach to the printer. Purchase an external Ethernet print card. Are you sure you ran a find on the system and the program is just not misfiled? D. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C.co m 64 .E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Was any hardware installed since it last worked? C. Share out the printer from the attached computer.actualtests. Was there a power outage since yesterday? B. Which of the following questions should a technician ask to help determine what occurred? A. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance.

com Ac tua lTe sts QUESTION NO: 202 . RAID 1 C. Identify the hardware make. Elevate the call to a higher level of support. and serial number. Allows the operating system to be rolled back to a previous point in time D. D. Allows the operating system to assigns dates so that user data files are backed up C. C. E.www.actualtests. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. identify common issues among multiple users. Any Time. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. RAID 4 D.CompTIA 220-701: Practice Exam B. C. B. help maintain a balanced workload for the help desk technicians. D. track the process of the incident. Allows the operating system to be backed up with immunity to virus activity B.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. which of the following should the technician do FIRST? A. Answer: D A technician uses a call logging process in order to: (Select TWO).co m 65 . Identify the user and associated problem." . model. Answer: B. compose a record which allows user authentication. B. A. Assign an appropriate priority for the issue. select the appropriate priority level for the issue.

Longer chip life Answer: C.RW+ B. The hard drive light is constantly on. A.www. Which of the following can be performed on the hard drive to improve performance? (Select TWO).E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. "Pass Any Exam. Empty the recycle bin and deleted email items. Utilize less memory C. Use thecheckdisk utility.com Ac tua lTe sts A. DVD. B.actualtests. Dual-sided DVD . D. DVD. A. C. Increased network speed E. Use the drive compression utility.RW C.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Blu-Ray D. Use the defragment utility. Answer: A. Any Time. Increase system security B. Userestore point to roll back the computer to a previous date." . Increased performance D.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . E.

Check for any updates to the program." . Ask the customer to check daily to see when it is completed.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . VGA E. B. Any Time. Ask the customer when they would like to have the work completed. The user states that they do have Internet connectivity. CGA D.www.D QUESTION NO: 208 A customer brings a PC in for repair. and asks when it will be done. Encrypted passwords C. Add an exception to the firewall for the program. B. The technician will get back to them as soon as possible. D. C. Give the customer an estimated time for repair based on the technicians assessment.actualtests.CompTIA 220-701: Practice Exam A. Logical token B. A. DVI C. D. USB B.co m . Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Run the program as a local administrator. Check the Hardware Compatibility List to see if the program is not compatible with the OS. S-Video Answer: B. RFID smartcards "Pass Any Exam. Which of the following is the BEST response for the technician to give? A. QUESTION NO: 209 A. C. Inform the customer that others are waiting.

co m 68 .CompTIA 220-701: Practice Exam D. Answer: C "Pass Any Exam. Coaxial B. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.com Ac tua lTe sts . Contact the vendor for an RMA. Ensures all users physically login to the wired network B. B. Try installing the device to a different port or slot. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Retinal scan Answer: D. Plenum D. D." . UTP C. Ensures that only certain devices can access the network C. a user is reporting system crashes and performance loss. Which of the following would be the FIRST step in resolving this issue? A. Disable the device in Device Manager. Fingerprint reader E. Encrypts data traveling across the wireless network D.actualtests.www. Any Time. C. Download and install updated drivers for the device.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A.

DVD.com Ac tua lTe sts ." .CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. the user would like the laptop to automatically switch to the wireless connection. Which of the following Windows features BEST accomplishes this? A. Any Time. Driver signing B.ROM Answer: C.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.co m 69 . when locally connected. Safe mode B. USB drive D. Serial Cable B. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. When the laptop is removed from the docking station. Safe mode with command prompt D. Wireless Zero Configuration D. Which of the following boot options would be MOST effective in troubleshooting this issue? A. CD. and after restarting their PC the display is no longer appearing.www. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).actualtests. Boot to the recovery console C. Hardware profile C. A. Floppy drive E.ROM C.

actualtests. System Restore C.www.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Disable the antivirus logging in the Event Viewer. A. Contains AES encryption D. fdisk B.E QUESTION NO: 219 A. Install the Microsoft Malicious Software removal tool. Windows reports that no antivirus software is currently protecting the system. Security Center B. sysprep "Pass Any Exam. C. Contains numbers and letters E." . Disable antivirus protection withinSecurity Center notification. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Which of the following solutions would resolve this issue? lTe sts . D.com Ac tua After successfully installing a free antivirus solution. Contains special characters Answer: D. B.co m 70 . Update the Antivirus definitions. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Contained in a text file C. Obscure word in a dictionary B. Any Time. Machine Debug Manager D.

1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. you need to use the Sysprep utility. 80 C. 224.1.1 C.co m 71 . 172.168.CompTIA 220-701: Practice Exam C. Any Time.www.actualtests. QUESTION NO: 221 Which of the following is a class A IP address? A. regedit D.0. WindowsVista Ultimate "Pass Any Exam.16. 192. Ghost is a third-party utility. which comes with Windows 2000 Professional. 10.1. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .0. 110 D.0. Windows XPMedia Center D. and WDS is available in Windows Server 2003. Windows XP Home C. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.1 B. 53 B. WindowsVista Basic B." .0.1 D. RIS only comes with Windows Server operating systems.com Ac A.

B. D.www.com Ac tua lTe sts . changes the boot sequence order.actualtests. D. C. opens a text based word processor." .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. 25GB. B. B. Any Time.7GB. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. a technician has determined what has caused the problem.co m 72 . Answer: C QUESTION NO: 226 The edit command line tool: A. 9GB. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. the speed and available bandwidth of Internet connections. 650MB. makes changes to the registry. can be used to modify desktop preferences. D. the reliability and speed of search indexing. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. C. remaining hard disk storage space. C. a performance value of system components. 4.

Establish a plan of action and implement the solution. D. actions and outcomes. Optical recognition F. clean each component with an approved cleaning solution." . Fingerprint reader E.CompTIA 220-701: Practice Exam A. Secure ID Token "Pass Any Exam. D. C.www.co m . Computer Management B. before performing hardware upgrades a technician should: A.actualtests. Smart card B. Task Manager D. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. REGEDIT C. A. Barcode scanner C. Document findings. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. check the HCL. Verify full system functionality. Ask the user opened ended questions to see if they agree with the cause. B. C. Voice recognition D. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Event Viewer Answer: C QUESTION NO: 229 As a best practice. Any Time.com 73 Ac tua lTe sts . B. perform a disk defrag. archive old drivers.

CompTIA 220-701: Practice Exam Answer: C. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.co m 74 . StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A.com Ac tua lTe sts . Right-click on theprinters icon and select Properties D. NTFS B.D. FAT D. ToggleKeys C. Encryption Keys D. FilterKeys B.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. Start > Control Panel > System B.www. UFS C. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time." . Right-click My Computer thenselect Manage C. which of the following file system should be used in formatting the drive? A. Any Time.actualtests.

D." . C.actualtests.www. Which of the following is MOST likely the problem? A. Nothing else should be plugged into the UPS under a user's desk. LCD monitor D. the AC adapter of the laptop and the computer.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Mouse and keyboard need to be cleaned. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Power cord is loose.com 75 Ac A. diskpart D. Laptop computer C. Any Time. Hard disk failure or operating system needs to be reloaded. Laser printer B.co m . format C. Bluetooth headset "Pass Any Exam. B. convert B. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . The hard drive is in standby mode. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.

which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . "Pass Any Exam.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. AM/FM radio D." . Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). D. Large screen television C. Replace the display adaptor. B. 3200 D. The PC is currently holding two sticks of 512MB PC2700. 2100 B.co m . Windows Event Viewer B. CHKDSK D.CompTIA 220-701: Practice Exam B. 5300 tua lTe A technician is installing a RAM upgrade into a PC. FilterKeys E. Windows Defender C. A.com 76 Ac A. Which of the following actions BEST resolves this issue? A.actualtests. Assuming the necessary slots are available. Any Time. and the technician would like to install an additional two sticks of 512MB PC3200. Data Execution Prevention Answer: B. Power cycle the computer. Degauss the monitor.www. C. Reload the driver for the monitor. 2700 C.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. D. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. WEP encryption C.actualtests. Any Time. A set of firewalls and anti-virus programs protecting the computer D. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . Erase the hard drive using a disk wiping program. Run FDISK on the hard drive. WPA encryption D. An alert when the computer case has been opened C.co A computer is being sold over the Internet. Pass all computer components near a large magnet. Reformat the hard drive to a clean state using the format command. An alert at logon when an unknown user has tried to logon B. B. C.com 77 Ac tua lTe A. MAC filtering B. sts .www. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam." .

D. Connect to it through a computer share B. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Graphics card C. One particular caller demands to know exactly how long the system will be down. C.com 78 Ac tua lTe The file server had an expected outage this morning.hoc wireless connection D.co m . Connect to it through a TCP/IP port C." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website." .www. Video capture card D. We believe the problem is the network interface card. We will have it back up within the hour. There is no way to tell how long this will take. TV tuner card B.CompTIA 220-701: Practice Exam A. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. We have identified the problem and we will have it back up as soon as possible. Connect to it via an aD. Any Time. B. a notice appears on the screen which says the site is being blocked by a filter. Which of the following would be the appropriate response? sts . Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.actualtests. the server will be back up. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. A technician believes the on-board NIC is bad. Is your work solely depending on the server? Try to not be upset because before you know it. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. Hardware and software are not exact sciences. I am not the server technician so please do not take a bad tone with me.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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Any Time. B.actualtests. Inform the user that the computer may not function as it did before the problem occurred. RAID 1 C. Inform the user every step that was performed throughout the entire troubleshooting process.com Ac tua lTe sts . RAID 1 C. D. Change theusers permissions so that they cannot create any potential problems in the future.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A." . A. which of the following should be done? (Select TWO). RAID 0 B. actions. Verify full system functionality and implement preventative measures. Document the system findings. USB 1. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 0 B. Answer: A.www.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 5 D.co m 85 . C. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. RAID 5 D. E.1 "Pass Any Exam. RS-232 B. and outcomes.

Parallel D. NIC E.www. NAT B.CompTIA 220-701: Practice Exam C. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). Channel 11 D.co m 86 ." . MAC "Pass Any Exam. 802. Any Time. SCSI D. WEP C. A. PS/2 C.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Modem F.actualtests. SSID D. IEEE 1394 B. MAC filtering C.com Ac A. Serial Answer: D.11n B.

m 87 .C lTe A. User Accounts C. Which of the following could the technician do to send the display to the projector? A. Accessibility Options sts . MAC filtering D. Use appropriate function toggle key to switch display mode. System B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Go into Device Manager and enable the projector. Security Center E." . Reboot the computer. Any Time. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop.com Ac QUESTION NO: 276 tua Answer: B. C.www. Administrative Tools D. B. SSID C. D. but no display shows on the screen.actualtests. Answer: A QUESTION NO: 277 "Pass Any Exam. Press F1 to shift display to the projector. the system will auto-select the projector on restart. WPA key B. The projector is turned on.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO).

www. Resolves queries for resolution of host names to IP addresses. Backup Tape C.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Any Time. D. C. Provides security for a network through the use of ACLs. Answer: C QUESTION NO: 278 After the problem is resolved. Dynamically assigns IP addresses for easy client configuration. Secures network Internet traffic through shared key encryption. "Pass Any Exam. Solid State Drive F. Recreate the problem and reapply the solution to ensure it worked properly. IDE Hard Drive E. D." . C. B.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). B.co m 88 .44MB Floppy Disk Answer: B. Verify that all other parts of the system are working properly. Digital Video Disc B. 1. Answer: C QUESTION NO: 279 A. lTe sts .actualtests. which of the following should be the NEXT action according to the troubleshooting theory? A. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Compact Disc D.D. Return the system to the user.

Right click on My Computer. The user accidentally deleted the files. right click the Local Area Connection.co m .E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Windows CD installation E.actualtests. Run the System Configuration Utility from the run line and click on the Services tab. Factory recovery partition B. Answer: D. Purchase a fully configured hard drive Answer: A. "Pass Any Exam. Open Network Connections from the control panel. A. The user saved the files to a different location. C. Any Time. Network installation F. select Status. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. XCOPY all files from another computer C. and then click on Device Manager.CompTIA 220-701: Practice Exam A. select Properties. and then select the Support tab. select the Hardware tab. C. Open a command window and run net /?from the command line.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). The local user profile is corrupt.www. user to move so the technician can check the computer for problems." . B. B.D. D.com 89 Ac tua lTe sts .com D. Open a command window and runipconfig from the command line. E. D. users coworker to confirm what the user said and verify there is a problem. Which of the following is the MOST likely cause of the problem? A. The user selected an alternate hardware profile. B. Installation from Microsoft.

com Ac tua lTe sts . 100 feet (30 meters) B.CompTIA 220-701: Practice Exam C. Decreased EMI D. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Increased RFI B. Fiber D." . Any Time. user to state the issue and stop the user when the technician has an idea of how to fix the problem. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. ThinNet C.co m 90 .www.actualtests. 328 feet (100 meters) C. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. 492 feet (150 meters) D. Decreased ESD C. UTP B. user to explain the problem and listen without interrupting the user. D.

net use \\ComputerName\ShareName /persistent:NO :F B.co m 91 . Serial C. ASR C. net use F: \\ComputerName\ShareName /persistent:NO C. Parallel port "Pass Any Exam. Any Time. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. IDE D.www.com Ac A. Standard TCP/IP port B.actualtests. USB port C." . Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. net use \\ComputerName\ShareName /persistent:YES :F D. Serial port D. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . MSCONFIG B. SCSI B.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Task Manager D.

System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. Boot.com Ac A. you need to edit the boot.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. System Properties>General C.txt B. AGP Answer: B "Pass Any Exam. ISA B.co m 92 . The boot. System Properties>Advanced>Performance Settings>Advanced B. Any Time." .www.ini that is loaded by the ntldr file that loads the bootstrap process in a system. PCMCIA D. System Properties>Advanced>Environment Variables D.ini file is an editable text file with one or more lines that reference partitions to boot to. Sysprep. PCIe C. Bootsect.dos D.inf C. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A.ini Answer: D Explanation: To configure dual-boot computers.actualtests. Ntbtlog. Where would they find this setting? sts .

The default printer is out of paper or offline. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. A new security update is available for download. D. Storing passwords B. The UPS is disconnected from the wall. ISP D. B.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. Blocking harmful network traffic C. Which of the following is MOST likely the cause? A. Securing wireless access points D. C. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Hostname B.co m 93 . Any Time. Default gateway C. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.www. The speaker wires were disconnected while cleaning.actualtests." .com Ac tua lTe sts .

The situation was caused by irresponsible users that spilled coffee in the bottom tray." . C. CAT6 B. the functionality of the rollers was impaired and therefore ceased to transfer properly. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Due to condensation within the lower tray assembly. Which of the following is MOST appropriate? A. An infallible method which binds a signature to a message D. Right-click My Computer > Help and Support B. Email applicationadD.actualtests. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. D. Any Time. the customer asks for an explanation the cause of the problem. RG-58ThinNet D. B. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. The process of removal is so complex that only those certified for repair should attempt to resolve.in which adds the signature block to all email messages C.co m . CAT5e C. The paper jam was caused by moisture in the paper tray. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.com 94 Ac A. Cryptographic mechanism that identifies the sender as well as the message integrity B. Start > Help and Support C. Start > Programs > Accessories > System Tools > Help and Support D.www.CompTIA 220-701: Practice Exam A.

Allows a LCD projectors output to display on a laptops screen B. Generators eliminate the requirement to establish log-in attempt limitations. 128GB sts . B. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. "Pass Any Exam. D. Generators eliminate ausers tendency to create passwords that can be a security liability. Allows analog video output to a variety of devices C. Generators extend the requirement to periodically change passwords. 4GB C.actualtests. 2GB B. Allows digital video to a variety of devices D.www.com Ac tua lTe A. C. Any Time." . Generators create new passwords every time a user signs in to prevent social engineering. 8GB D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).

Riser cards B. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Screws D. Heatsink D.actualtests. Standoffs C.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Motherboard B. Capacitors Answer: C.co m .CompTIA 220-701: Practice Exam A. Any Time. Dial-up B. Cable C.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. CPU E.www. Fan C. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A." . You should install only the standoffs that align with the holes in the motherboard. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. sts . DSL D.

Malicious software that is self-replicating and self-propagating B.0.0.254.168.www.25 C. Malicious software that is self-replicating and self-propagating C. 10.co m 97 . Downloaded Program Files D. Temporary Internet Files B.16. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. 172.1. Malicious software attached to another piece of software D.com Ac tua A.15 D.actualtests. Browser Plug-Ins C. Malicious software attached to another piece of software D. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software that changes theusers home page C. Malicious software that monitors Internet surfing habits B.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.0. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .CompTIA 220-701: Practice Exam A. Any Time. 192. 169." .0.15 B.

CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A.com Ac tua lTe sts . Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. USB hub C. "Pass Any Exam. KVM B. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash.www. Ability to bypass the IRQ channels to work directly with the CPU B. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally." . Ability to detect and correct single bit errors in memory D. Ability to detect hardware incompatibilities and resolve them C. Which of the following would be the BEST startup selection? A. Graphics adaptor D.co m 98 . Debugging Mode B.actualtests. Any Time. Safe Mode with Command Prompt C. Last Known Good Configuration D. you would choose the Last Known Good Configuration advanced startup option.

Which of the following should the technician do NEXT? tua lTe sts .com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Answer: B QUESTION NO: 316 A. 802.11g wireless card B. B. 802. C. Update all software to determine if this corrects the problem. D. C. 802. Create a checklist of the most likely issues. Restore the backup to a new hard drive. D. Run a power supply test. 802. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.actualtests. B.www. Before the technician performs any diagnostics which of the following actions should the technician take? A. Check the security log for error codes.11n wireless card C. Any Time.co m 99 .11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Boot into Safe Mode. Apply the latest service pack. Which of the following standards should the technician upgrade to? A.11a wireless card D. What is a bluescreen message? How should the technician respond? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection." . The customer asks the technician. Run a backup routine.

actualtests. Docking station B. Logical Token B. RSA keys D." . Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. B. Tell the customer that abluescreen is another name for stop error.co m . Which of the following will allow this functionality? A. Explain that it is a message that assists in identifying problems based on the error code. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Network Hub "Pass Any Exam. In the office they want to use a 24 LCD monitor.www. C. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system.com 100 Ac tua lTe sts . D. Which of the following is MOST likely causing the sound? A. full size keyboard. and a regular mouse without having to connect all of the devices each time. Under powered fan B. Pad locks C. Any Time. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Failed fan C. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. System clock feature D.CompTIA 220-701: Practice Exam A. Daisy chain C.

Any Time. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.co m 101 . PATA hard drive B. DNS E. It provides slots for expansion cards. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.www. NetBEUI Answer: B.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). AppleTalk B." . IPX/SPX D.CompTIA 220-701: Practice Exam D. A private network between two computers using wireless cards without using a wireless access point between them. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. connectors for peripheral devices.actualtests.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. lTe sts . Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. and bays for storage devices. DHCP C. Which of the following can be installed to accommodate the customers request? A. SATA hard drive with a rubber gasket C. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Solid state hard drive D. B. "Pass Any Exam.

C. Computer Answer: B. Use the Windows XP Professional for SATA card support feature when installing Windows. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). B. D. A. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. ISA B. Vacuum Cleaner F." . Laser Printer B.com Ac tua lTe sts . Laptop AC Adapter D. PCIe C.www. which of the following must be performed for the installation to be successful? A. Any Time. A secured line of communication between two points through a public network. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Create a utilities partition on the hard disk prior to OS install. the AC adapter of the laptop and the computer. AGP "Pass Any Exam.actualtests.co m 102 . Portable Heater E. Monitor C.F Explanation: He should plug in the monitor.C. Press F6 when prompted to load the additional drivers. Nothing else should be plugged into the UPS under a user's desk. Disable the system BIOS so the SATA card can take boot precedence. D.CompTIA 220-701: Practice Exam C. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A.

actualtests.11b B. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Which of the following is this an example of? sts . power cycle the system. D. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Infrared D.11a Answer: B "Pass Any Exam. C." .sys file that is located on the root directory. Midway through Windows loading. Phishing B. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Botnet attack C. B.www. Spyware D. password along with all of their account information. 802. Trojan tua lTe A client receives an email stating that their online auction has been compromised. It says that they need to login and change their old username.co m . Edit the config. 802. Bluetooth 2. Any Time. Enter System Configuration Utility and select Startup Menu.0 C. Press F8 after POST but before Windows begins to load.com 103 Ac A.CompTIA 220-701: Practice Exam D.

www.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . but has to be terminated at the last device? A. From the system configuration utility B. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.com Ac In a Windows machine." . USB B. SCSI C. From the start command window D.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. From the MMC snap-in C.actualtests. Serial D. RJ-45 D. which of the following can the technician use to stop a program from loading at startup? (Select TWO). BNC C. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. ST . RJ-11 B. "Pass Any Exam. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Any Time.

co m . Which of the following is the BEST response from the technician? A. Can I redirect your computer to a network printer until a technician can repair the problem? B.actualtests. MSCONFIG E. hold the can upright and spray. Leave the unit powered up so that any issues with cleaning can be immediately realized. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago.CompTIA 220-701: Practice Exam A. B. remove all the components inside the case and spray each one separately. type CMD in the run line. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. C. D. Inform the user that there is no record of the prior call. Unplug the power cable. Registry C. when the black window opens. remove the cover. Select Start.www. B. Inform the user that the problem will be escalated to a supervisor for resolution." . Performance Monitor D. Unplug the power cable. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Close existing ticket and open a new trouble ticket for the user. "Pass Any Exam.com 105 Ac tua lTe sts . C.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Have you removed and replaced the printer drivers already? C. type print lpt1 in the box. Inform the user that a technician will be out to resolve their problem shortly. Event Viewer B. D. Net stop Answer: B. Any Time. Which of the following is the BEST response? A.

GrounD.D Answer: A. C.com 106 Ac A. B.www. D. Anti-static wrist strap D. Unplug the power cable. Remove the internal main battery. Remove the CMOS battery. E. D. Anti-magnetic screwdrivers F.CompTIA 220-701: Practice Exam D. "Pass Any Exam.actualtests. Memory size needs to be adjusted in Device Manager. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Memory mismatch." . sts QUESTION NO: 338 . Any Time. Memory is defective.co m . Wait until the main battery is exhausted and then remove. Thermal transfer compound B. hold the can upside down and spray. Anti-static mat E. B. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Which of the following should the technician do NEXT? A. A.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. Memory brand is different than the computer. remove the cover. remove all components. Operating system does not recognize the additional memory. Disconnect all external devices. Which of the following are the MOST likely issues? (Select TWO). the BIOS only reports the original memory amount. UPS Answer: C.fault isolation outlet C. C. tua lTe Memory was added to a Windows laptop and upon booting up.

www. Front side bus B.com Ac tua lTe sts A. Any Time. Continue using the power supply until it fails. C. USB "Pass Any Exam. Removable storage C.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . When traveling to other countries C. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). A. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working." . Cache D. When troubleshooting power issues D. D. Verify the voltage powering the fan. Replace the fan.actualtests. When installing more powerful components . B. Which of the following is the BEST course of action? A. When putting a PC into long-term storage B. Replace then entire power supply.

Switching-mode power supply B. Small wires strike and transfer ink from a ribbon. B. Any Time. Answer: C Which of the following BEST describes how an impact printer works? A. SATA C. Linear power supply C. Serial D. Nickel cadmium cell D. SCSI E. C. IEEE 1394 Answer: B. Heat from theprinthead melts the ink onto the paper. Heat from theprinthead transfers an image onto the paper." . Lithium ion cell Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 345 . Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Heat from theprinthead boils a water-based ink.co m 108 . B. Heat from theprinthead boils a water-based ink.actualtests.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Toner sticks to photoconductive areas on a drum. Toner sticks to photoconductive areas on a drum. D.www. C. Small wires impact and squeeze ink from a ribbon. D.CompTIA 220-701: Practice Exam B.

www. Although the technician has immediately responded to the dispatch. ODBC B." . the technician finds the customer extremely angry that it has taken "Pass Any Exam. AGP C. 24x B. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. ACPI C. IRQ D.co m . sts . SATA B. you need to use ACPI standard. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. Any Time.ROM can be read? A.actualtests. 48x D.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. 32x C. It was introduced in 1996 and is an extension of the system BIOS.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. SODIMM D.

B. D. The technician then explained to the customer the importance of keeping a clean area around their computer.11n. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. to ensure that the keyboard is still functioning. They were able to connect without a problem the day before. Document the issue including findings. but now they are unable to see the network at all. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. document the situation and inform management that thecustomers behavior was undesirable. Follow up with the customer at a later date.com Ac tua A. B. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. Upon closure. actions taken and the outcome. C. Focus on completing the task in an expedited manner.actualtests. Recent provider upgrades have changed the wireless specification from 802. C. MAC filtering is preventing the computer from connecting to the network. D.CompTIA 220-701: Practice Exam over four hours for a response. Empathize with the customer then focus on completing the task in an expedited manner.11a to 802." . B.www. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Which of the following should be the technicians NEXT troubleshooting step? . D. Which of the following is the MOST likely cause for the problem? A. lTe sts A technician has replaced a failed keyboard that was full of debris. Answer: B "Pass Any Exam.co m 110 . Any Time. Report the incident to thecustomers manager. The wireless network is not properly configured. The wireless network card has been disabled by the hardware switch. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Ask another technician to verify that the findings are correct. C. document the situation and inform the manager that the customer was not happy with the response time. Upon closure.

Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. It prevents voltage from shorting out the CPU. C. Firewall B. The printer address has changed and the customer needs to remap their printer. B. the customer asks what the tube of paste that came with the CPU is used for. Ethernet hub D. Everyone else is able to print to the color printer without a problem. D.www. It prevents theft by covering the values written on the CPU. Since returning the customer is only able to print to the black and white printer. C. D. It assists in keeping the CPU cool. Thecustomers permissions have changed and needs to be an administrator to print color. The customer was able to print and then left on vacation.actualtests. The print spooler service needs to be restarted on the client computer. It keeps the new CPU from falling out of the socket. sts . Switch C.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Which of the following is the MOST likely cause for the customers issue? A.co When installing a new CPU for a customer. B." . Any Time. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . The DHCP service needs to be restarted on the client computer.com Ac tua lTe A.

Not enough free space on the hard drive C.1. Graphics card jumpers need to be reconfigured D. A copy backup backs up the selected files and does not mark the files as archived. these files are then marked as archived.1.1.168.3 B. Which of the following is the MOST likely cause of this? A.actualtests.16 C.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. The backup should clear the archive bit for each file. Which of the following backup type should be selected? A. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. Copy C. A full backup backs up all the files on the disk. 176. 192. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. 206.1.15. Incremental B.www. Limited amount of memory for the display adapter B." . Any Time. Full D.CompTIA 220-701: Practice Exam A. 8.1.9.co m 112 .7 D. sts .

Any Time. requires memory to be installed four units at a time." . However. D. has twice the cache of a dual core processor. has two error correcting and checking units.co m 113 . is clocked four times faster than a normal unit.actualtests. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. the customer is not done describing all their symptoms. D. C. B. C. the technician knows what the solution is. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . D. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. Answer: C QUESTION NO: 361 A. C. twice the amount of cache. B. Hear what the customer has to say without interrupting if it will not take an excessive amount of time.www.com Ac tua While a customer is describing a problem to a technician.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. B. two separate processing units. double the number of pins. has four integrated processing units. Answer: D QUESTION NO: 360 A dual core CPU has: A.

C. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. C. Reinstall the mouse drivers.actualtests. The print fuser will be hot. secure communications with websites. provide remote assistance to users.com Ac tua lTe sts . Replace the touch screen. C.co m 114 . B. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. D. D. prevent unauthorized login attempts. A UPS D." . D. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. The laser will be hot. A wrist strap B.www. Any Time. Which of the following would BEST resolve this issue? A. The ink carriage might move. Which of the following safety precautions must the technician be aware of before repairing the printer? A. The print spooler can catch any loose clothing. B. Nonmetallic tools C. encrypt the contents of a hard disk. "Pass Any Exam. Replace the mouse.CompTIA 220-701: Practice Exam A. Calibrate the touch screen. B.

Answer: C "Pass Any Exam. Ask the user about where information on that update was released. Post notices around the building. ping C.www. State that the update has no relationship to the new issue and continue implementing a solution. Stop the mandatory update.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Any Time. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Which of the following is the BEST way to respond the customer? A. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. C. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Disregard the statement and continue to resolve the new issue. B. C. Email the users about the update." . B.co m Answer: C 115 .com Ac tua A. telnet D. D. D.actualtests. Install the update without notice. ipconfig B. Wait until the customer completes their statement andexplain how to resolve the new issue.

com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Export registry file B. Backup registry file C. a PC displays MISSING NTLDR. Which of the following is the BEST course of action? A. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. B. Install Windows Updates.actualtests. Remove any incompatible hardware. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Step outside and answer the call. D.www. . C." . B. how can the registry backup before changes are made? A. Display Settings>Advanced Settings D. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Save registry file "Pass Any Exam.co m When attempting to boot-up. Control Panel>Configuring Desktop B. Ask the customer for permission before answering the call. Any Time. Disable plug and play in the BIOS. Ignore the call and call back afterwards. C. Answer the call and then resume work. D. Control Panel>Services C.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Clear any removable disks from all drives and start-up PC.

Start>Settings>Control Panel>Speech D.CompTIA 220-701: Practice Exam D.11g network connectivity to a laptop. D.co m Answer: B 117 . Activate infrared ports in the BIOS. 15-pin D. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. RJ-45 C. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.com Ac tua A.www. Start>Settings>Control Panel>System>Hardware C. 9-pinD. C. 6-pin Mini-DIN Answer: A "Pass Any Exam. Any Time. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.shell B." . Install a Bluetooth USB adapter. shell E. which of the following locations would provide access to adjust the input levels? . Which of the following would be the BEST method? A. Update the firmware in LAN adapter. Install a wireless PCMCIA card.actualtests. B.

Which of the following services is MOST likely causing the issue? . nothing happens. One of the memory modules has 168 pins. Workstation D. "Pass Any Exam.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A." .co m An end user reports that anytime they try to print locally. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.actualtests. RIMM C. Autoexec. SODIMM B. Logon phase B. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Boot loader phase D. The user does not have the correct printer driver.bat C. DDR RAM D. Any Time. Network .www.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Task Scheduler C. Which of the following is the memory type? A. Print Spooler B. Which of the following is the MOST likely cause of the problem? A.

www. Run theipconfig /registerdns command. B. D. The report is not formatted to use USB. The hard disk drive has failed.CompTIA 220-701: Practice Exam B. C. C. Modify the path variable to include the location of winipcfg. Run theipconfig /all command. Which of the following should the technician do? sts QUESTION NO: 381 . C. D.actualtests. The monitor has failed. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Hard drive is failing D. Install the support tools from the Windows XP CD. The printers USB port is not compatible. D. B. There is no display on the monitor and the PC shuts off following the beep.co m 119 . The operating system is corrupt. Any Time. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. Power supply warming or cooling B. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Which of the following is the MOST likely problem? A. "Pass Any Exam. The CPU has dislodged from its socket.com Ac A.exe." . The user does not have the correct network drivers. Error correcting memory making data adjustments C. Which of the following is the MOST likely cause of the noise? A.

Use thefdisk command.co m . Which of the following is a BEST practice to ensure that the companys data is protected? A. C. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers." . Repartition the hard drive. MAC filtering C.actualtests. enable one of the new devices in each profile. Use a low level format. C. D. Upgrade the power supply. ISDN B. Create two hardware profiles. B. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Install additional ribbon cables. Which of the following should the technician do? A. but either device will function if the other is disconnected. B. Use the format command. D.ROM drive.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Any Time. DNS D.www. Upgrade the device drivers for both components. Answer: B QUESTION NO: 386 "Pass Any Exam.com 120 Ac tua lTe A. Sometimes either or both devices fail to function.

The BIOS must be set to auto-detect the hard drive. Installing same memory type but at a slower rate of speed A. Windows C.www. B. The hard drive has failed. Program Files B.actualtests. D. the technician verifies that the hard drive is being correctly recognized by the BIOS. Any Time. While troubleshooting." . Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. C. Documents and Settings D. The user has placed a non-bootable floppy diskette into the diskette drive.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Installing the newest memory available D.co m 121 . Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. The hard drive jumpers are configured incorrectly. Dual independent bus architecture B. Installing more memory of the same type and speed C. Installing the fastest memory available B. DDR2 RAM "Pass Any Exam.

actualtests. Any Time.co m Answer: C 122 . IEEE 1394 D. TwisteD.com Ac tua lTe A.pair copper wire D. TwisteD. Fiber optic B. IEEE 1394 C. Hyperthreading D." . UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Fiber optic B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.pair copper wire B. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Fiber optic C. IEEE 1394 C.CompTIA 220-701: Practice Exam C. Coaxial D.www.

actualtests. Once a portable computer is inserted in a docking station it behaves like a desktop computer. TCP/IP "Pass Any Exam. Dual channel B. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Docking station B. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. It provides slots for expansion cards. ISA slot D. Non-ECC C. ECC D. connectors for peripheral devices.com 123 Ac tua lTe sts . LC C. Any Time.co m ." .www.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. and bays for storage devices. SC D. RJ-45 B. Express bus C.

B. Data encryption would be less secure over wireless connections. C. Hyperthreading D.com Ac tua lTe sts QUESTION NO: 398 . 802." .actualtests.co m 124 . L2 cache C. 802.CompTIA 220-701: Practice Exam B.11a C. The access point would now transmit on only one channel. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. In the socket of a component C. A user would need to manually type the SSID to connect.www. Data encryption would be more secure over wireless connections. Dual Inline Package (DIP) B. Any Time. On the outside of a heat sink B.11n D. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. D. Answer: A "Pass Any Exam. On top of a component D. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.

0. Windows Language Wizard B. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A." .0.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.www. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. 255.actualtests. Windows Multilingual Interface Pack D.0. 255. Upgrade retains user settings C. QUESTION NO: 403 A user reports that their USB device has stopped working.co m .1 C. 255.255.0. Applications need to be reinstalled with an upgrade D.com 125 Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0 B.255.0. Any Time.0. 255. Windows Multiple Language Keyboard Pack C. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. Upgrade formats the drive B.0 D.255.

Any Time.actualtests. D. RAID D. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. D.mp3 at the end of mpeg layer 3 file names in Windows XP? A. Determine if any other users are affected by the problem. RAM C. C. BIOS B. Determine how long the user has had the problem.co m . B. seeing windows. a user has the ability to customize translucent windows called: lTe sts . Determine if changes have been made that could have caused the problem.www. floating bars. tua In Windows Vista Ultimate. Determine how long before the user is due for an upgraded system. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . C. aero glass. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D." . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.CompTIA 220-701: Practice Exam A. CPU "Pass Any Exam.com 126 Ac A. B. three-dimensional viewer. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A.

The technician has validated the problem and suspects that the application needs to be reinstalled. Daily C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Establish a theory of probable cause. findings and solutions." .actualtests. Which of the following types of backup should the technician select? .co m 127 . Any Time. Incremental B. Limited display size C. C. To support active desktop E. A.www.com Ac tua A. The user has asked that a full backup be run every day. Answer: C "Pass Any Exam. Differential D. Which of the following is the NEXT step that the technician should take? A. Limited bandwidth Answer: B. Establish a plan of action to resolve the problem. Support different resolutions D. Perform a backup before making any changes. Document all issues.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. B. D. Higher response time B.

Call their manager and report the status of the issue. Further troubleshoot the defective drive to determine if the problem is covered by the warranty.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. "Pass Any Exam. B. Any Time. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. C. C. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. msconfig D.ROM drive and has tested and found that the drive is defective." . dxdiag Answer: D Explanation: To test the DirectX functionality.www. Which of the following utilities should the technician run? A. Document their findings and the actions taken. D. ipconfig C. B. Which of the following should the technician do NEXT? A. you need to use the DxDiag utility (DirectX Diagnostics).co m 128 . The technician wants to check the DirectX version installed on the PC to ensure that it is the most current.com Ac tua lTe sts . Run a backup of the system. Question the user and make sure that they have not made any changes to their system recently.ROM drive and tested that everything is working properly. Run a full system backup.actualtests. Call their manager and report the status of the issue. regedit B. Develop a plan to get the drive replaced. D. Which of the following should the technician do NEXT? A.

Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.dll Answer: D Explanation: The HAL. Use technical jargon.www. C.exe B. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem.co m . Ntbootdd. Use the proper acronyms.sys D. Use email so that everything is in writing.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A.com 129 Ac tua lTe sts . D. Any Time.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Hal. The size equal to the physical memory B.5 times the physical memory D. Which of the following is the BEST approach to tell the customer what is going on? A. Smss. B.actualtests. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam." . Ntldr C. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. 1. Use non-technical terms. 4095MB C.

RS-232 "Pass Any Exam.co m . Inform the client the service must be rescheduled with a different technician. Which of the following is MOST likely causing the shutdown issues? lTe sts . B. Answer: C QUESTION NO: 418 A.9 port? A. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. Improper ventilation from dust buildup inside the computer. Get a language to language conversion dictionary to help understand what is being said. Any Time. C.CompTIA 220-701: Practice Exam A. D. and make the repairs as quick as possible to try to catch up on the schedule. Go to the first scheduled appointment late. D. Call the customers scheduled that day and reschedule all the appointments to different days." .www. B. C. It has been in service for four years and is located in a copier room. Restate the issues to the customer for validation. RS-422 B.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. B. D. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. Power supply to the room is not great enough for both the copy machine and the computer.actualtests. Ask to get an interpreter to assist in the language barrier. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. C. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Skip the first appointment. explain the reasoning to the client. Which of the following is the BEST course of action to take care of the appointments during that day? A. Power supply on the computer is going bad. Electromagnetic interference due to the copy machine in the room.

Greater duration of power availability.co m Answer: B 131 .actualtests. D. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). More devices can be powered at one time. IEEE 1284 D. Use a MAC filtering. 9 B. QUESTION NO: 421 How many pins does a VGA Connector have? A. Use WPA encryption. Enable Volume Shadow Copy. 25 D.com Ac tua lTe sts .G "Pass Any Exam. Any Time.D. C." . D. Higher electricity measured in volts. B. F. G. Use a TPM Chip. A. 15 C. C. Answer: A. Disable WEP. B. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A.CompTIA 220-701: Practice Exam C. Enable DHCP. E. Disable SSID broadcast. More horsepower will be provided.www.

B. 2.0Mbps. 480Mbps B. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 256-bit card .5Mbps. C. Add an infrared connection to all computers.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 1." . 10Mbps. Which of the following is the BEST solution? A. Add a USB hub to each computer. D. Add a Bluetooth connection to all computers. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. C. 16-bit card B. A worm requires user interaction. 450Mbps C.actualtests. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.5Mbps.0Mbps. Which of the following provides the BEST solution? . A worm self-replicates.www.0 data rates? A. 360Mbps D. Add a KVM switch to thetechnicians computer. 12Mbps. Any Time. A virus does not require user interaction. 16Mbps. 1. 20Mbps. 32-bit card C. B.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 2. 128-bit card D.

apologize. D. this is going to make the technician late for the next service call appointment. Leave the current service call to make the next service call. Any Time. Make the first appointment and then. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. C. A virus self-replicates. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. and reschedule. B. Which of the following would be the BEST way to handle the situation? A. after completion. Which of the following is the BEST resolution for the issue? sts . C.CompTIA 220-701: Practice Exam D.www. Go to the second appointment because it is listed as priority and then reschedule the first. D. and reschedule. and go to the next service call. Call the next service call. B.com 133 Ac tua A. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. B." . "Pass Any Exam.co m . Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Stay on the current service call and arrive late on the next service call. call the second customer and explain you are running late.actualtests. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. Which of the following should the technician do FIRST upon arrival at the customer site? A. Rush to finish the job. lTe A service call is taking longer than expected for a technician. Call the second customer. apologize. C.

Windows Narrator "Pass Any Exam. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. D. Which of the following options should the technician do NEXT? A. Any Time. RJ-45 C. The current language on the workstation is the customers native language. Change the language and complete the service call. B. BNC D. Windows Defender B. Ask the customer if the technician can change the language.co m 134 . Which of the following applications can be used? A. RJ-11 B." . Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Tell the customer that the operating system is corrupted and must be reinstalled.com Ac tua A. C.actualtests. Windows Sidebar D.www.CompTIA 220-701: Practice Exam D. Call another technician who has worked with this customer in the past and inquire about any prior issues. Windows Media Center C. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Explain that the issue can not be resolved because the technician does not understand the language.

Windows XPMedia Center D. WindowsVista Ultimate C. Hard drive failure C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.actualtests." . Windows Vista Home Premium C. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.www. WindowsVista Business D. Any Time. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Memory failure D. Windows XP Professional B. Which of the following is the MOST likely cause? A. Pointing stick failure B. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.com Ac QUESTION NO: 435 tua lTe sts . Windows Vista Home Basic B.co m 135 .

icons. The printer was working fine Friday.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . D. C. User Account Control D." . a person who go through a corporations waste to see if they can use any of the information. Any Time. Answer: C QUESTION NO: 438 A.www. targeted email that is directed at a group of users so that it appears to be from a legitimate source. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page.actualtests. applets. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. B.co m 136 . Task Manager B. D. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. B. Sidebar Interface C. a worm that attacks multiple computers and memorizes each computers keystrokes. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. gadgets. hives. C.

Wrong type of paper is being used for this printer. C. B. 800MHz processor B. Smart cards D. Establish an alternative diagnosis. D.com 137 Ac A. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. B. Too many pages are being sent to the printer at one time. Spooler service needs to be restarted. C. LCD monitor D.www. the technician believes that the computers video card has failed." . 128MB graphics card C.co m . Any Time.CompTIA 220-701: Practice Exam A. a computer must meet which of the following hardware requirements? sts . Which of the following steps should the technician take NEXT? A.actualtests. The printer drivers need to be rolled back to a previous version. Question the user to determine what has caused the video card to fail. D. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Username B. "Pass Any Exam. Verify that all other computer components are operating normally. After speaking with the user and examining the symptoms. Key fob C. Replace the video card to confirm diagnosis.

lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Enter the Compatibility tab and select Run in 256 colors." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. DOSKEY C. Processor C. The Compatibility tab within an application shortcuts Properties B. Which of the following is MOST likely the issue? A. Right-click the applications shortcut and choose Properties. C. Right-click the applications shortcut and choose Explore.www. Select Disable Visual Themes. Right-click the applications shortcut and choose Properties. Right-click the applications shortcut and choose Compatibility. Select Run in 256 colors. B. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Hard drive Answer: D "Pass Any Exam.EXE D. CONVERT. RAM D. which of the following will BEST fix this issue? . Case fan B. D.actualtests.com Ac Answer: A tua A. Enter the Compatibility tab and select Disable Visual Themes. Without changing Windows Vistas system-wide color depth settings.co m 138 . Any Time.

Safe Mode B." . but the stop errors continue. Debugging Mode D. Dxdiag C. Which of the following should be used to troubleshoot this error? A. Last Known Good Configuration C. Event Viewer Answer: D QUESTION NO: 447 A. Disable Automatic Restart . a computer is getting stop errors. Debugging Mode B. The technician has uninstalled the program.actualtests. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Telnet D.www. Which of the following Advanced Startup options would BEST resolve this issue? . Device Manager B.co m A technician is unable to log into a users computer after installing new hardware. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Last Known Good Configuration D.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Active Directory Restore Mode C. Any Time.

Restore Point B. Back up of the data C.com Ac tua lTe sts . The access point is next to a speaker B. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Voltages and size D.CompTIA 220-701: Practice Exam A. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Which of the following would MOST likely cause the connection drops? A. Last Known Good Configuration C.www. Safe Mode D. Incandescent lighting "Pass Any Exam.co m 140 ." . Wattage and size B.actualtests. Cordless phones D. Which of the following would need to be created prior to the installs? A. Resistance and size C. Debugging Mode B. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Emergency Repair Disk (ERD) D. Electrostatic Discharge (ESD) C.4GHz wireless access point that drops connections. Any Time.

11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A.11b B. 802. When the technician tries to delete the job.co A technician notices that a group of users are continuously searching their computers for the same files. D. Any Time.11g D. Indexing D. The fastest cache that resides outside the chip level." . Which of the following is the MOST likely reason? "Pass Any Exam.com 141 Ac tua lTe A. The largest cache that resides outside the chip level. 802.11 standards operates at a maximum speed of 11Mbps? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.actualtests. C. 802. Chkdsk B. it will not delete. Scandisk sts . B. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. The largest cache that resides at the chip level. Defrag C.11n C. Which of the following would BEST assist their searches? m . 802. The fastest cache that resides at the chip level.www. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue.

Run an alignment page. The technician does not have the necessary permissions. D. C. C. Bluetooth "Pass Any Exam. D.com 142 Ac A. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Gigabit Ethernet B. Any Time. Which of the following is the MOST likely cause of the missing detail? lTe sts . Infrared D. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Power cycle the printer. Wi-Fi C.CompTIA 220-701: Practice Exam A. B. C.www. Once a job is submitted to the queue it cannot be removed. The job must be deleted using theprinters front panel. B. The printer is set in draft mode in the printer properties. Some of the inkjets are clogged in the cartridge. The user submitted the job as a priority. Send a test page to the printer. D.co m . Which of the following options would BEST help troubleshoot the problem? A. Replace all of the print cartridges.actualtests. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. This printer is not capable of printing such fine details select another type of printer. B. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. The printer does not support the font on the document." .

802. WEP2 withshareD. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. D.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. replace the printer and then print everything that was saved. WEP withshareD. B.11b C. C.key authentication C.11a D. 802. Any Time.co Which of this following wireless security options is MOST secure? m 143 . Which of the following is the FIRST step the technician should take? tua lTe sts A.key authentication .www.key authentication B. 802. Save all print jobs. WPA2 withshareD.11n B.com Ac A technician must replace a network printer." . Unplug the network printer and then replace with a new printer. Delete all print jobs before replacing the printer.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.key authentication D. 802. Notify all users before unplugging the printer. WPA withshareD.actualtests.

CompTIA 220-701: Practice Exam A. C.co m 144 . The automatically restart feature in System Failure option is on. The hard drive is faulty and needs to be replaced. After installing the hard drive which of the following must the technician do NEXT? A. Enter hard drive information manually into theNtldr file.ini file.www. C. D. Any Time.com Ac tua A. "Pass Any Exam. Enter hard drive information manually into the Boot. The system cannot connect to the network.bat.ini C. Enter hard drive information manually into the BIOS. convert B. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. The system does not have enough free hard drive space. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts .actualtests. Enter hard drive information manually into the Autoexec. chkdsk D. B." . Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. Which of the following is MOST likely the cause of this problem? A. fdisk C. sysedit B. D. B. msconfig D. boot.

C. D. Any Time. Device Manager>Power Options>Check-off the Hibernate box C. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Device Manager>Computer Properties C. Answer: B QUESTION NO: 470 "Pass Any Exam. Which of the following is the MOST likely problem? A. Control Panel>Power Options>Hibernate tab B. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A." . Hard drive is faulty.www.co m . Start>Run>Regedit B. APM is off. The technician suspects an IRQ conflict.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. My Computer>Hardware>Settings D. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. BIOSis reporting a memory error. B. CMOS battery is dead.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . In which of the following can the technician go to review the IRQ settings? A.actualtests. BIOS>Power Menu>S11>Hibernate D.

Windows XP Professional C. Power supply wattage is too low. B. Windows Vista Home Basic B. The workstation does not power up properly. Power supply is the wrong form factor. D." . The toner cartridge is defective. Window Vista Home Premium "Pass Any Exam. Powersupplys fan is defective. Power supply is the wrong voltage. Which of the following is the solution? A. The feed roller is defective. B. Which of the following is the MOST likely cause? A. D.www. C. D. The fuser unit is defective.actualtests. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. The workstation will power up if only a single drive is connected. B.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. C. Any Time. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Power supply wattage is too high. The pick-up roller is defective. Power supply is the wrong form factor. Powersupplys fan is defective.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages.co m 146 . Answer: A A. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Power supply is the wrong wattage. C.

Any Time.actualtests." . ECC C. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.co QUESTION NO: 475 m 147 . Better cooling D. SLI B. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .www. SLI D. DDR C.com Ac tua lTe A. UPS B. Error detection C. Lower cost B. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A.CompTIA 220-701: Practice Exam D. DLT D.

" . WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . VPN B.actualtests. USB 2. SNMP C. Any Time. IEEE 1394 C. Parallel B.www. SSID broadcasts C. QUESTION NO: 480 "Pass Any Exam. FTP D.0 D.co m .CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. There is no IP filtering or DNS filtering.com 148 Ac A. WEP keys B. The use of an SSID cannot limit access even though it is used by all the routers. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. but requires the last device to use a terminator? A. This method allows access to only computers that have specific MAC addresses. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. MAC filtering D.

which of the following settings should be changed to prevent interference between the two devices? A. WEP key B. CRT C.actualtests. Adware B. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts .com Ac A. Worms D. EMI D. Slipping hazards or dangerous footing concerns B." .hoc C. Any Time. High temperature warnings and cautions D. RFI B. Network diagram to prevent damaging any cables "Pass Any Exam. SSID broadcast ID D. AD. Hazardous chemicals or compounds C.CompTIA 220-701: Practice Exam Two wireless access points are located near each other.www.co m 149 . Channel number C. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.

Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Static or ESD damage D. RF or wireless interference B. Which of the following is a primary safety factor when using a soldering iron? A. Check to the correct type of paper is being used. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Which of the following is MOST likely having an issue? A. Flash drive C." . C. IEEE 1394 port D. Touch pad B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. B.www.co m .actualtests. D. Change the toner cartridges.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Replace communications cable. Any Time. Voltage or shocks C. Add additional memory to the printer.

CompTIA 220-701: Practice Exam A. Which of the following devices is MOST likely connected to the other end of the cable? A. STP B.co m 151 . Fax machine C." .www. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. UTP C. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. NIC D. calendar. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A.actualtests. Scanner D. which of the following features should they research? A. and several other items on their display. Switch B.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. If they want to add more gadgets. Any Time. LCD monitor B. because it has much lower crosstalk and interference in comparison to copper cables. CRT monitor C. BitLocker "Pass Any Exam. RJ-11 D. They can span distances of several kilometers. .

The system does not have enough RAM installed. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Answer: A "Pass Any Exam. Case fan B. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Power supply D.actualtests.com Ac tua A." .CompTIA 220-701: Practice Exam B. B. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Which of the following troubleshooting steps is NEXT? A. Which of the following is MOST likely the issue? A. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. B. C. The sound card is not connected properly. D. Establish a theory of probable cause. D. Sidebar D. Document findings. The drives device driver needs to be updated. Ask the customer what the issue is.www. Any Time. Establish a plan of action to resolve the problem. Defender C. and outcomes. C.co m 152 . actions. Decoder software needs to be loaded. Heat sink C.

actions. The system is in hibernation mode. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Document findings. C. Which of the following troubleshooting steps is NEXT? A.co A technician arrives at a customers location in response to a call.www. C. Test the theory to determine cause. Establish a theory of probable cause.com Ac tua lTe A. and outcomes." . Any Time. The power supply has a loose connection. actions. Ask the customer questions to identify the problem. Answer: D QUESTION NO: 497 "Pass Any Exam. C. D. Verify full system functionality.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. sts . B. B.actualtests. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Which of the following is causing this to happen? A. D. Document findings. Verify full functionality and implement preventative measures. B. The BIOS need to be updated. mouse movement and the power light is blinking. and outcomes. Establish a plan of action to resolve the problem and implement a solution. D. The keyboard is faulty.

co m 154 . Answer: A Answer: D QUESTION NO: 500 On a Windows computer.heatsinks do not. Configure the IP settings. Configure NetBEUI settings. C. A.com Ac A. B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. tua A user purchased a TCP/IP laser printer.www. Print out a test page. D. Fans provide passive cooling. D. Which of the following is MOST likely the cause for this problem? A.actualtests. Windows key + L C. The technician needs local administrative rights.heatsinks provide active cooling. D. Download the latest drivers from the manufacturer." . B. Any Time. C. B. The technician needs domain administrator rights.heatsinks provide passive cooling.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . Ctrl + alt + delete then lock computer B. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Fans are applied with thermal compound.heatsinks are not. The operating system is corrupt. The technician needs to map the drive. C. Fans provide active cooling. Fans must be directly applied to the cooled component. Ctrl + alt + L "Pass Any Exam.

ROM drive C.CompTIA 220-701: Practice Exam D. A video card with at least 16MB of VRAM D. QUESTION NO: 503 A user reports that during a business trip to Europe. B. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. then you can try to toggle the video output function key and plug in an external monitor to the laptop.www. Any Time. Windows key + Alt + M Answer: A. "Pass Any Exam.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. A hard drive with more than 4MB of free space B. Answer: C Explanation: If the display of the laptop is not working. C. A CD. which of the following must be available in the computer? A." . The AC adapter was inserted in the incorrect port. the AC adapter for their older laptop quit working.com Ac tua lTe sts .co m 155 . The function key was not pressed to toggle the video output.actualtests. The video cable connecting the monitor is loose. Windows key + alt + delete E. D. Which of the following is the MOST likely cause? A. The laptop BIOS was not updated to support external video. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. Which of the following is the MOST likely explanation? A. The monitor and laptop video cards are incompatible.

C. A Remote Desktop session has been established on laptop. Change the display resolution to a lower setting. C. The laptop is near a source of EMF interference. Which of the following will correct this problem? A.CompTIA 220-701: Practice Exam B. Uncheck Extend my Windows Desktop in the Display Properties.co Answer: C m 156 . The adapter was rated for 110-120 Volts. instead of seeing their desktop they only see their background graphic. C. Toggle the function key for the video display. PGP D. The mouse pointer software is corrupt. B. CHAP II Answer: B "Pass Any Exam. lTe A user reports that when they are typing. The adapter was rated for 220-240 Volts.com Ac tua A. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. D. Any Time. D.www. their pointer will randomly move about the screen or highlight words. EFS C. The sensitivity of the touch pad is too high. B. D. The adapter was rated at 50-60 Hertz. IPSec B. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. Adjust the refresh rate of the display to 72 Hertz." .actualtests. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 .

Install anti-virus software. Encrypt all local data files. they notice the system takes a long time to display the desktop. D. Run a full anti-virus scan." . C. Run the defrag command on the system. D. C. which of the following MOST reliably prevents all data from being stolen? A. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. "Pass Any Exam.co m Which of the following will improve the functionality of the OS immediately following a new installation? .www.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Remove the control circuit board from the drive. Format the drive.actualtests. Setup user profiles. Configure biometric authentication. Physically destroy the disk platters. After completing the initial configuration. B. Any Time. Install network monitoring software and perform a trace. Store the drive next to a magnet for one hour. Install system patches. C. D. Perform a disk defragmentation. Which of the following steps would shorten the startup time? A. B. . Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. B.

Which of the following is MOST likely causing this? A." . E. They have had problems installing this application in the past. "Pass Any Exam.co m . The laptop power cord is being used instead of the docking station power cord. Which of the following should the technician do FIRST after the problem is resolved? A. Answer: C QUESTION NO: 512 A. B. C. D. C. Boot the computer in Safe Mode.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Answer: A. The customer can power up the laptop when using the power cord without the docking station. Any Time. Call the department management to document the issue. Create a restore point. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. Run thechkdsk /f command on the system. C.www. lTe sts . The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Defragment the hard drive.CompTIA 220-701: Practice Exam B. The laptop has an electrical short in the power supply. they called the OEM and identify the problem. Remove unneeded startup applications. Read the application release notes. D. The customer is using the laptop power button instead of the docking station power button. D.actualtests. After initial troubleshooting.B QUESTION NO: 513 A technician is troubleshooting a computer error. Launch the File and Transfer Wizard. B. Decrease the size of the paging file. Which of the following steps should the technician take prior to installing the application? (Select TWO). The laptop battery is defective and needs to be replaced.

10 is an example of which of the following address classes? A. C. It runs faster than the processor speed. Any Time. Class C D. Describe the issue at the next staff meeting.168. C. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. Answer: B QUESTION NO: 514 The IP address: 192. Monitors sessions between two hosts C.com Ac tua lTe sts .actualtests. Class B C. Document the issue and the applied solution. Provides a logical connection between a workstation and the network infrastructure D. Post the solution on an online tech forum. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.0. D.CompTIA 220-701: Practice Exam B. It runs at half the processor speed. It runs slower than the processor speed. D. It runs at processor speed.www. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. B. Assigns IP address to the workstation B." . Class A B.co m 159 .

Hubs only support TCP/IP protocols. Useregedit to export the user data to the new system. NetBIOS C.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. The customer has required all personal information be migrated to the new computer including favorites. Which of the following should they do NEXT? "Pass Any Exam. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. C. DLC E. Use the USMT to export the data from the old system. A hub directs traffic between locally attached computers. D. TCP D. B. SPX B. D.www. C. B.co m 160 . cached website credentials and desktop preferences. and import it to the new system.actualtests. From Windows Explorer.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. Hubs are limited to a bandwidth of 4Mbps. A. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system." . Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . A hub broadcasts all traffic to all ports. Any Time. copy the users profile from the old system to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). IP Answer: C. A.

CompTIA 220-701: Practice Exam A." . Lower the pointer speed in the Mouse Control Panel applet. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Disassemble the monitor to prepare disposal of parts independently. Answer: A QUESTION NO: 522 A. If they connect the AC adapter. The laptops NIC needs updated drivers. Dispose of the monitor according to applicable environmental regulations. Update the drivers for the touchpad. While preparing the files for the disc burning. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. Which of the following is the MOST likely cause? lTe sts . Discharge the CRT prior to disposal. C.www. C. Any Time. Update the drivers for the video card. B. The laptop is not receiving enough power from the battery so a second battery should be installed. B. D. the technician notices files that pertain to other employees. they can connect to the network. Which of the following is the BEST option to solve this issue? A. Dispose of the monitor in the trash. The power management settings on their laptop are set to disable the internal NIC. B. D. The laptop is not receiving enough power from the battery so the battery should be replaced. D.actualtests. Which of the following should the technician do? "Pass Any Exam. Format the hard drive and reinstall the OS.co m . Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. C.

actualtests. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Carry it with the screen closest to your body. B. Follow thecompanys established guidelines to reset passwords. Carry it by holding it upside down by the base. D.co m 162 . Schedule a later time to call them back once they remember their username. Tell the user that they will return later in the day once they have cleaned their desk. Which of the following actions should be taken? A. D. Reset the password for them and inform them of their username. B. Carry it with the protrusion on the back facing your body. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. however. Keep the files on the portable drive and then look at them later for confidential material. Call the person that wants the disc burned andask them if they can look at the files. Provide copies of the files to the people named on them. "Pass Any Exam. providing standard permissions.www. Organize theusers papers into file folders. they cannot identify their username. D. D.CompTIA 220-701: Practice Exam A.com Ac tua lTe sts . C. C. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. The technician needs to work on the issue but is distracted by the users mess. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. B. Create a new account for the user. C. Report the issue to theusers manager and return the next day to work on the issue. C. Any Time." . Delete the files off the portable drive once they are finished burning the disc. Which of the following should the technician do? A. The user is quite messy and has a lot of paper strewn about. Carry it by using both the power and video cords for stability. B.

C. evaluate and respond. Answer: C "Pass Any Exam. put on hold and forward. B. and forward. Check the BIOS for temperature changes. interpret. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Verify that the user has not made any OS changes.actualtests. Ask the caller to call back when they are in a better mood.www. Respond by asking the caller to slow down and repeat the concern twice. Listen to callers concern without interrupting and being judgmental. Open the case and determine the cause of the noise. Any Time. put on hold. D. D. D. ask for help and respond." . Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. C. Which of the following should be the FIRST course of action? A. C.co m 163 . give first impression. Receive. Receive.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Which of the following would be the MOST effective way to respond to this call? A. B. B. A customer reports that when the computer starts up. Respond by informing caller to slow down and change their attitude.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Receive. Receive. understand. Attempt to replicate and verify the issue. it sounds like an airplane taking off.

Ask the customer's permission to put them on hold. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. The technician receives another incoming call from the technician's friend. Avoid the incoming call and call back later. a co-worker asks the technician for assistance. Research online forums for assistance. "Pass Any Exam." . Write down error code and ask for assistance.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen.co m . Update the OS with the most recent patches. 32 volts Answer: B A technician is on the phone with a customer. 12 volts C. Forward the customer to another technician. D. Which of the following is the BEST course of action? A. 24 volts D. Any Time. Forward the customer to another technician in order to listen to the co-worker. B. 6 volts B. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Answer: B QUESTION NO: 533 A technician is responding to a customers call.com 164 Ac tua QUESTION NO: 532 lTe sts .actualtests.www. At the same time. C. D. C. B. Which of the following is the BEST course of action? A. Email the manufacturer with the details of the issue. Which of the following is the BEST course of action? A. Put the customer on hold just for a few minutes.

Which of the following troubleshooting steps should the technician take NEXT? A. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Use Windows Recovery Console to perform a repair installation of Windows. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error.co m 165 . Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold.com Ac tua lTe sts . Formulate another theory as to what might be causing the problem. Replace RAM modules and verify that all other system components are operating properly. C. the technician believes that firewall settings may be the cause. Reinstall the firewall software. Replace the motherboard and perform a system restore. Put the customer on hold just for a few minutes and assist the co-worker. disabling the firewall did not help the issue. however. Which of the following troubleshooting steps should the technician perform FIRST? A. D. C. Document that disabling the firewall did not solve the issue and call another technician for assistance. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. B.actualtests. Answer: D "Pass Any Exam. Any Time.www. D. After speaking with the user. Contact the user to determine if any recent changes have been made to the computer. B. C.CompTIA 220-701: Practice Exam B." . Replace the workstations NIC. D. Ask the customer's permission to put them on hold and politely ask the co-worker to wait.

D. Which of the following should the technician do NEXT? A. C. sts .actualtests. B. Any Time. Perform a virus scan and evaluate the results. Use a surge protector." . Use a signal attenuator. B. The technician speaks with the user.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Establish a theory as to what caused the changes to the computer. Install anti-spyware and run an initial scan. Ignore the content and complete the repair. B.com Ac QUESTION NO: 538 tua lTe A. C. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Delete all the illegal content from the user's computer. D. a technician discovers content which they believe may be illegal. D. C.www. Which of the following describes the BEST course of action? A. Use an uninterruptible power supply (UPS). Report theusers story to management and wait for further instructions. Insist that the user immediately delete the content.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Report the situation to the appropriate authorities. Answer: D Answer: A While troubleshooting a problem on a users computer. Answer: B QUESTION NO: 539 "Pass Any Exam. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Plug the computer into a different power outlet.

actualtests. DRAM D. from computers which are in for repair. Excessive humidity C. For backup purposes and if the technician deems it necessary. D. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Which of the following is the BEST course of action? A.www." . C. B.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. D. Any Time. B. random characters? A. RDRAM C. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. When is it appropriate to make copies of a customers confidential data? A. DDR3 B. Notify the customer about their stolen data.co m 167 . It is never appropriate to copy acustomers data. A low toner cartridge "Pass Any Exam. Report the situation to appropriate authorities. resulting in the need for continuity chips in otherwise unused slots? lTe sts . C. It is not appropriate unless the content is public knowledge. Answer: C QUESTION NO: 541 A.com Ac tua Which of the following RAM types requires that all available memory slots be filled. Confiscate the co-workers personal storage media. A corrupt software driver B. Ignore the situation so as to avoid workplace conflict. For backup purposes and with thecustomers permission.

Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. KVM switch B. which of the following hardware components needs to be installed? sts .CompTIA 220-701: Practice Exam D. TV tuner card C.co m 168 . B." . QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. HTTP Answer: A "Pass Any Exam. HTTPS C. WEP B.actualtests. Windows 2000. Docking station D. WAP D. Windows XP Professional. D. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Windows XP Home Edition. C. Any Time.www. WindowsVista Ultimate. Video capture card lTe If using Windows Media Center.com Ac tua A.

com 169 Ac tua lTe sts . Although Windows XP lets you format only up to 32GB but can read larger volumes. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. CMOS battery C. Processor D. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. SFTP B. Any Time. WAP C. WPA D. 1024GB D. L2 cache B.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. Which of the following components should the technician replace? A. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.actualtests. 32GB C.www.co m ." . QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. 16GB B.

A.actualtests. Check to see if wireless is turned on. Explanation of error codes Answer: A.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. Active Answer: D QUESTION NO: 552 By default. Heatsink B. Hidden devices D. I/O address ranges E. Check the software for a complete install. B. which of the following ports is used for Remote Desktop (RDP)? A." .C. C. Check the wireless card to be sure it is seated correctly. 3389 Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. Devices by type B. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).www. 110 C. D. Passive C. Any Time. Check the wireless card for antenna connections.com Ac tua lTe sts . RAM capacity C.co m 170 . Mapped network drives F. Liquid D. 2335 D. 80 B.

co m 171 . SATA D.com Ac tua QUESTION NO: 555 lTe sts . Capture D. Wireless card C. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. 25 C. 23 B. is used for Telnet? A. by default. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. 80 D.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. NIC B. Any Time. TV tuner C. Multimedia B.actualtests. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.www." .

Operating system B." .co m . Firmware D. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Enable Boot Logging C. HTTP C.actualtests. Which of the following would be the BEST recommendation to the customer? A. Last Know Good Configuration D. Memory C. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Safe Mode with Command Prompt B. WAN B.com 172 Ac A. Router C. Any Time.www. but the motherboard needs an update.CompTIA 220-701: Practice Exam A. Crossover cable "Pass Any Exam. Bridge B. The technician has determined this can be done. Which of the following must the technician update? sts . VPN D. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing.

Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. D. Which of the following should the technician do? . Send the drive to a data recovery company. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. B.CompTIA 220-701: Practice Exam D. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed.actualtests. C. Unplug the device from the computer. try not to use numbers in the password. C." . a technician should advise the customer to: A. use their telephone number as the WEP key. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. Use the Safely Remove Hardware icon in the System Tray.www. Answer: A "Pass Any Exam. D. B. Any Time. C. Turn off the power to the USB device first then the computer.com Ac A. Use the Safely Remove Hardware icon in the Control Panel.co m Answer: A 173 . change the password frequently. B. D. try and keep the same password so the customer can always remember it. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A.

The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. If the monitor has been degaussed recently B.co m 174 . D. create the folder on a flash drive and then click and drag the new folder to the desktop. create the folder in My Documents then click and drag the new folder to the desktop." . select new. and select folder. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. B.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Improved registry settings D. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. rightclick on the desktop. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam.actualtests. use the run command and type folder.com Ac tua QUESTION NO: 565 lTe sts . The monitor driver version C. Which of the following is the FIRST item to check? A. C.www. The power to the external displays docking station D. Any Time. Improved performance B. Improved security features C.

popup advertisement that has been blocked. When Windowsstarts. The technician tries to boot the computer with the Windows CD in the drive. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. website that does not require a password to log in. Which of the following is the FIRST action the technician should take? lTe sts . Which of the following is the FIRST step the technician should take? A.CompTIA 220-701: Practice Exam A. C. Have the user power off for five minutes then restart the system.www. D." . B. "Pass Any Exam. the computer boots off the installed operating system on the hard drive. Boot the unit in Safe Mode by pressing F5. D. website where cookies are required. B. press F8 and select Last Known good configuration. Boot into BIOS/Setup and change the boot sequence.actualtests.co m . C. The technician explains this is a: A. Boot into BIOS and check the hard drive status. press F8 and select Safe Boot. Any Time. C. Run a check disk operation on the hard drive. B. C. Boot the unit in Safe Mode by pressing F8. Boot into setup/BIOS and check the Graphics options. When WindowsStarts. B. Have the user check external drives for media. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Boot the unit in Safe Mode by pressing Ctrl/Esc. however. tua A technician wants to reinstall Windows operating system on a notebook computer. Boot into BIOS/Setup and update the BIOS. D.com 175 Ac A.

Set the printer to DHCP.0. Set the IP address to match the gateway address. Ask the customer how the laptop is being used when it reports the error.CompTIA 220-701: Practice Exam D. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Remove the battery and run the laptop on the external power supply.www. B. C. Update or reinstall the display driver. Ask the customer what is occurring when the display is lost. Any Time. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A." . Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Enable print sharing from the main computer. Check to see if the monitor and computer are powered by a UPS. Which of the following is the BEST course of action to take? . D.actualtests. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model.co m Answer: A 176 . Configure the printers IP to 127. B. C.1. Check the System Event log for over temperature entries. Unplug and then re-connect all cabling to the components. Answer: C "Pass Any Exam. Which of the following would be the NEXT troubleshooting step? A. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. C. secure website.0. B.com Ac tua A. D. Run the computer until the error occurs then find where the source of the heat is. D.

B. have each user remove and re-install the printer to update the driver. The NEXT step to evaluate the problem is to: A. Check the quick setup guide for BIOS settings. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. Which of the following is the BEST course of action to determine the cause? A. The technician knows the print server had maintenance done over the weekend that included driver updates. Consult the maintenance manual for the error code. Answer: B QUESTION NO: 576 "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. The technician arrives and finds the printer is online but there are not any lights on the network card. flash the firmware on the printer to match the new driver.com Ac tua lTe sts .co m 177 . C. C.www. pauses and then repeats. Replace the video card because there is no display. D. power cycle the printer to update the driver. B." . power off the printer. Any Time.actualtests. B. check the printer for paper jams in the path. The NEXT action would be to: A. cycle the power on the printer and observe the boot process. have the customer clear the print queue and reboot. D. C. D. but only in monochrome. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. check the printer properties on the server. Remove the power and check the position of the jumpers on the motherboard. replace the network card in the printer.

Standby B. WPA. Any Time. Which of the following Windows services is not starting during boot? A." . Sleep D.actualtests. WPA2 B. Biometric authentication Answer: D QUESTION NO: 578 A. Computer Browser "Pass Any Exam. Password authentication B. WEP C. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .co m 178 . WPA D. Hibernation C. Smart card authentication C. Which of the following security technologies is this considered? A.www. WPA encryption D.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A.

Turn the monitor on/off. check the power cable on the monitor. Reseat the video card. Print Spooler D. try turning the monitor on/off.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . DMA controller D. Answer: C QUESTION NO: 581 A. B. reseat the video card. check the power cable on the monitor. check the video cable from the monitor to the PC. Northbridge B. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Any Time.actualtests. Southbridge B. Add Hardware Wizard C. try turning the monitor on/off. D. Check the video cable from the monitor to the PC. C. The technician on call determines that the PC is powered on and is not in standby mode. Turn the monitor on/off. BIOS "Pass Any Exam.CompTIA 220-701: Practice Exam B. reseat the video card in the PC.co m . check the video cable from the monitor to the PC. BIOS C. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC." .www. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A.

co m 180 . CMOS D. Verify that the power button is plugged into the motherboard. Northbridge B.www. Northbridge B.actualtests. Answer: A "Pass Any Exam. Which of the following is the NEXT troubleshooting step the technician should take? A. Replace the power button. D. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Any Time." . BIOS D. Southbridge C. Check the power outlet to verify it is supplying power. Southbridge D. DMA controller C.CompTIA 220-701: Practice Exam C. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A.com Ac tua lTe sts . Check the power supply for voltage output. B. C.

959 D. Port triggering C. D.co m 181 . The printer has corrupt drivers. It was working fine yesterday.com Ac A user reports that they are suddenly unable to print to a network printer. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A.actualtests. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . 775 C. C. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). The printer has a faulty NIC.www.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. Biometric password B. Slot A Answer: A A. The printer is no longer the users default printer. B. Theusers workstation has a faulty NIC." . The technician can ping the users workstation and the printer. Any Time. "Pass Any Exam. Case open switch D. 478 B. The technician can also print a test page from another workstation.

B. Which of the following is a best practice? A. Which of the following is the FIRST thing the technician should do? A. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Update the virus definitions and start a scan for viruses.actualtests. Any Time. B. C. C. Update the antivirus definitions. they do not want the updates to interfere while they are working. Turn on Automatic Updates. B. PCI express C. Inform the customer of how long it might take to resolve the problem.co m . "Pass Any Exam. Unplug the PC and put on an anti-static wrist strap. however.www.E QUESTION NO: 590 When troubleshooting an issue with a customer. Set automatic updates to download only.com 182 Ac tua lTe sts . Which of the following should be selected to BEST meet the user's needs? A. Update the network device drivers. Verify when the last time the computer was working correctly was. Dual-core Answer: A. D.CompTIA 220-701: Practice Exam A. DDR2 E." . Turn off the firewall. D. Disable all file shares. Assign a password complexity policy. SODIMM D. Multi-core B. C. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet.

Set automatic updates to download and install. C. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.CompTIA 220-701: Practice Exam D.www.actualtests. Which of the following file systems should the technician select? A. B. Any Time. Check power on theusers laptops. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A." .co m 183 . lTe Several users report their print jobs did not print to the local shared printer. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. FAT16 B. Check the network connections. FAT32 "Pass Any Exam. Which of the following is the FIRST thing a technician should check? sts . NTFS D. WPA D. HPFS C. D. Fingerprint scanner C.com Ac tua A. Check the domain print server. Check the print queue. Username/password B.

The technician needs to change the computers settings to boot from a recovery CD. Check the CMOS battery. Jumper settings D. Any Time." . BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Check the boot order in the BIOS. Check for incompatible hardware. C. How should the technician troubleshoot this issue? A.co m . Firmware settings C. Where should the technician make the necessary boot order changes? A.com 184 Ac QUESTION NO: 598 tua lTe sts . Task Scheduler Wizard D. Backup Manager C. The problem is related to large files being deleted. Check the disk for scratches. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Answer: A After several months users report that their computer runs slower.www. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. B.actualtests. a technician notices that the software hangs during the hardware detection phase. Motherboard settings B. D. Task Manager B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot.

Right-click My Computer icon." . Any Time. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. Check the manufacturer's website.co m 185 .www. Check the USB port. Add Hardware Wizard. select Properties B. A network interface card B. select Properties C. Right-click System Tray.com Ac A. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts .CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. A cable modem D.actualtests. An asynchronous modem C. D. AT C. select Properties D. ATX B. The installation CD is not available. PC/XT "Pass Any Exam. Check the printers BIOS. Right-click Start menu. B. Which of the following is the BEST solution to locate the correct drivers? A. C. Right-click My Network icon.

LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. NTP B. NNTP B. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. PPTP C. Any Time.actualtests. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. Manually on the printer C." . SMTP D. where would a technician go in Windows to print out a test page? A.CompTIA 220-701: Practice Exam D.www. RDP D. From the printer properties page D.co QUESTION NO: 604 m .com 186 Ac tua lTe sts . ACL Answer: A QUESTION NO: 603 When a job fails to print. From theprinters drivers B. TELNET C.

Half duplex B. Bridge D.com Ac tua A.actualtests. Router D. Switch B. Hub Answer: D "Pass Any Exam. Modem C.www. Hub C. Any Time. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Port mirroring C. Router D. Modem lTe Which of the following network devices interconnects networks together? sts .co m 187 . Modem C. Hub B. Switch B. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A.CompTIA 220-701: Practice Exam A." . Full duplex D.

Laser printers fuse the image to the page. inkjet. D. while the inkjet printer can only use ink cartridges. A local printer has a small footprint and cost less money than a network printer that has a large footprint.com Ac Answer: D tua lTe sts . Laser printers melt the image onto the page. B.co m 188 .CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. A maximum of two computers can share a local printer verses unlimited users can share a network printer. C. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. thermal. The power supply D. Laser printers use toner. while laser printers can be harmful to the environment. Any Time. Ink jet printers are safe for the environment. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. while an inkjet printer fuses the image to the page. C.www. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A." .actualtests. while an inkjet printer sprays the image on the page. and impact printer? A. The writing element B. The interface Answer: A "Pass Any Exam. The control panel C. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. B. D.

C. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. person who would be directly affected in the case of a breach. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. customer's personal files and professional data. which of the following is the minimum default resolution setting that Windows XP supports? A. which of the following provides the MOST room for effective cooling? A. company's intellectual property and proprietary information. 800 x 600 "Pass Any Exam.com 189 Ac tua lTe sts A. Outdated or corrupt print driver. A print job is waiting in the print queue. equipment from abuse and misuse. BTX B.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . B. Printer configuration is incorrect. 640 x 480 B. . The application used to create the document is incompatible with the printer. C. D. Which of the following may be the cause? A. ATX C.www. B." . NLX D. D. but the printer does not print the job.actualtests. Any Time.

Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. SODIMM D. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. D. the back up tape drive configuration. 800 x 640 D. QUESTION NO: 617 A CD drive is a type of: A. network drive. how data is distributed between multiple drives. D. hot swappable drive. the number of partitions across multiple hard drives.www. number of installed hard drives.actualtests. C. EGA's was 640 x 350. Any Time. optical drive. DVD/RW drive B.com Ac tua lTe sts . Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam C. C. and SVGA resolution is 800 x 600. SD flash drive C.co m 190 . CGA's resolution was 320 x 200 . solid state drive." . SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. B. B.

Thermal grease between the fan and theheatsink B. Any Time.actualtests. The addition of 3. B. auto sensing from 100 to 240 Volts. Two processors installed on the motherboard D. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. C. B. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. Automatic integrated surge protection is provided through the upgrade. it must have which of the following? A.www. equal or greater than the original power supply wattage. DIMM chip B. Thermal grease between the processor and the fan C.3 volts of power to the computer. D. IDE drive C. it is important for the output to be: A." . equivalent to the original power supply wattage. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . C. Automatic voltage detection between 110 and 220 voltage is provided.com 191 Ac A.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. D. The computer can run faster because of the larger power source. equal or lesser than the original power supply wattage. Thermal grease between the processor and theheatsink "Pass Any Exam.co m . tua On a desktop computer. AGP slot D.

Hyper-threading technology D.com Ac QUESTION NO: 626 tua lTe sts . The OS will have to be reinstalled. B. The scanner must be configured to read the code(s) desired. Any Time. The barcode scanner should be set up in the computers BIOS. The computer will not pass POST. B. The flatbed scanner must be removed. The scanner must be installed between the PS2 mouse and the computer. Double the clock speed on a 32-bit processor B. C. Answer: A When installing a barcode scanner on a computer. The memory speed will decrease. C. which of the following should occur? A.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. Which of the following statements is MOST likely true? A.co m 192 . Hyper-V technology C. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed.www. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). "Pass Any Exam. The computer will overheat. D. the computer must be equipped with which of the following? A." . D.

E. A memory chip is defective. D.com 193 Ac A. The CRT display has failed. Duplex C. Inkjet D. Laser Answer: A QUESTION NO: 629 Answer: A. To allow additional power to be available to the laptop when docked C. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.ini file.co m . C.B QUESTION NO: 630 The user states the desktop computer is very noisy. Which of the following could be contributing to the noise? (Select TWO). To provide additional software security to the laptop D.actualtests. Hard drive "Pass Any Exam. To allow LAN/WAN switching Answer: A. To allow peripheral devices such as a monitor to remain attached B. A. Impact B. sts ." . Windows has a corrupt boot. The power supply is not connected to the system board. To provide additional USB ports for the laptop E.CompTIA 220-701: Practice Exam A. B. A PCI card is not correctly seated.www.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. CPU B. Which of the following is the possible cause? (Select TWO). Cooling fan C. Any Time.

Which of the following technologies is capable of this functionality? A. relaying details of the repair to save the technician time. B. D. B. C. Document the work done at the firm. C. Document the work done at the firm. the owner would probably not want to be bothered during the work day. asks to have a single-connection that will carry video and audio to and from the PC. leave a copy for the company owner. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems." . ask one of the assistants at the company to contact the owner.www.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. DVI-D "Pass Any Exam. Motherboard E. and due to space constraints.actualtests. Memory chip Answer: B. and personally contact the owner to update on the status of the repairs.CompTIA 220-701: Practice Exam D. Any Time. Boot to Last known Good Configuration. Call and/or email the owner the status of the repair and answer any remaining questions they might have. QUESTION NO: 632 A.co m Answer: B . D.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Boot from Emergency Boot Disk. The repairs go as planned. Document the work done at the firm and leave the company owner a voicemail. Boot in Safe Mode. Which of the following would be the BEST course of action for the technician to take? sts . Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Boot from LAN.

Mini-PCI card B. PC card 8.CompTIA 220-701: Practice Exam B. Any Time. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. in marked matching slots. The motherboard jumpers need to be properly configured. Keep thenorthbridge chip within acceptable temperature ranges. B. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A.www.1 D. Memory has to be installed in same speed and size modules. D. "Pass Any Exam. Keep the processor within acceptable temperature ranges. Keep the hard drive within acceptable temperature ranges. C. Memory has to be installed in matching pairs.co m 195 . DVI-I C. PC card 7. C." . B.actualtests. which of the following is true? A. Express card C. VGA D. using chips equal to or larger than 1GB in size.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Keep the power supply within acceptable temperature ranges.com Ac A.

Memory has to be installed in marked matching slots. B. Fiber D. Reformat the hard drive. Use Windows built-in Disk Management utility and format the disk. Run a high powered magnet over the drive several times. Coaxial C.www." . Any Time.actualtests. Satellite D. C. WiMAX B. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Use a multi-pass third party formatting utility. Fractional T1 C. Due to limited ability to conceal cabling within walls. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. STP Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam D. UTP B. using at least five passes.co m Answer: A 196 . D.com Ac tua lTe A. Which of the following would be the MOST cost effective cable to choose? A. the company is being forced to run the lines along power wiring and overhead lighting.

www. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Which of the following operating systems currently include this functionality? (Select TWO). Two C. WindowsVista Ultimate B. Four D. Windows XP Professional E. WindowsVista Business D." . One B. Fuser "Pass Any Exam. Windows Defender D.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Windows Vista Home Premium Answer: A.actualtests. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.C QUESTION NO: 642 A. Windows 2000 Pro C. Device Manager C.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Security Center B. A. Any Time.co m .

actualtests.CompTIA 220-701: Practice Exam B.5 C.com 198 Ac tua lTe sts .16. "Pass Any Exam.www. edit C. Liquid ink Answer: C QUESTION NO: 644 Network hubs.68.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.10. Toner D.co m . Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A. ping t 172. can run at which of the following modes? A. Any Time. ping f 189. msconfig B. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . 10Mb D.168. Ribbon C. by design.11 B.18.5 D. Full duplex C.122.0. regedit D." . 100Mb B. ping a 192.1. ping v 10.

CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally.ini file. Which of the following is the MOST likely "Pass Any Exam. C. MSCONFIG was used to disable the computer services. The PC BIOS does not support the new RAM size. Which of the following choices is MOST likely the cause? tua lTe sts A. Any Time.actualtests. The BIOS revision is the latest version.ini file. D. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. Upon power on. MSCONFIG was used to execute the system. MSCONFIG C. Which of the following is the MOST likely cause of the issue? A. B. The physical printer online light is lit. C. MSCONFIG was used to execute the win. The RAM has been inserted backwards in their slots. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted." . PERFMON B. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. MSTSC D. D. no errors are reported and the data cable is connected.com 199 Ac A technician is adding RAM to a PC.co Which of the following utilities is used to perform a baseline on a hard drive? m . The monitor is not plugged into the video card. the operating system will only recognize 1GB of RAM. B. MSIEXEC .www. MSCONFIG was used to enable the computer services.

ping 127.1. ipconfig 127.0. Control Panel B. D. B.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.1 D.www. localhost 128. The Use Printer Offline option is not checked.CompTIA 220-701: Practice Exam cause of this problem? A.0. Device Manager D. System Information D. C. My Computer C. The Printing Preferences has been changed in Printer Properties. Any Time. Performance Logs and alerts C.0.com Ac tua lTe sts .0 B.0.0.co m 200 . Computer Management B.actualtests. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. Component Services Answer: A "Pass Any Exam." . Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. ping 128.1.1 C.0. The Use Printer Offline option is checked. The Print Processor has been changed in Printer Properties.

Device Manager C. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Any Time.co m 201 .CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.com Ac tua lTe sts . My Computer B." . Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A.www. Performance Logs and Alerts D. Startup Menu C. Computer Management B. Performance Logs and Alerts B. Component Services D. Performance Logs and Alerts D. Control Panel D. Device Manager C. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. System Tray "Pass Any Exam. Computer Management B.actualtests. Computer Management C.

com Ac tua lTe sts A. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Information . Any Time.actualtests. System Information C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . cmd B. dxdiag C. System Properties B.www. Task Manager D." . System Properties C. System Configuration B. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. msinfo32 D. Task Manager D. Power Options "Pass Any Exam.

Power Options B.CompTIA 220-701: Practice Exam B. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.100." . Event Viewer C. Hardware Wizard D. Hardware Wizard D.1. 4.168.1 B.168. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. 122. Hardware Wizard D. Any Time. Simple File Sharing B. Performance C. 192.1.actualtests.co m 203 . Simple File Sharing C.100 C.1 Answer: D QUESTION NO: 665 "Pass Any Exam.www. 172.10. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.1.com Ac tua lTe sts .168.1 D.

www.co m 204 . 64 Answer: C "Pass Any Exam. 12 C.actualtests. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 10 B. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 26 D. 12 C. 8 B. 10 B. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A.com Ac tua lTe sts . 26 D. 63 D. 8 B. 16 C. 26 D. Any Time." . 10 C.

co m . Router B. B.actualtests. Fan B. and mouse. keyboard. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts .11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. Allows multiple users to have access to a central gateway. Any Time. Connects multiple users to one computer. Which of the following components is the MOST likely at fault? A. 802. CPU "Pass Any Exam. D." .www. C. 802.11b D. Modem D. Allows multiple computers to communicate with each other in a network. 802. and there are no error codes or beeps.com 205 Ac A. The battery is full and the laptop is plugged in.11n C. 802. DSU C.11g B. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. and that it gets unusually hot. Connects multiple computers to one monitor.

Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Spam D. Cable ties B." . ESD strap C. Produces unsolicited advertisements via pop-up messages lTe sts . Unsolicited mail that is sent electronically C. Collects user and program information usually for malicious purposes D.co m 206 .CompTIA 220-701: Practice Exam C. MSDS D.actualtests. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Worm B. Battery D.www. Logic bomb Answer: B "Pass Any Exam. Any Time. Code that waits for a specific response before activating B. Trojan C.com Ac tua A.

actualtests. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A.co m .CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. WindowsVista Premium D. Unplug from the USB port. B. VPN C. "Pass Any Exam." . C.com 207 Ac tua lTe sts . Any Time. Safely Remove Hardware Function. WAN B. Disable in the BIOS. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Adware D. Worm C. Virus B. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A.www. WindowsVista Business C. LAN D. Windows Vista Home B.

A record of the administrative passwords C.com Ac tua lTe A. Start> Run> typecmd > ipconfig C. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Cycle the power to ensure that thent driver works B. An established recovery point B. Which of the following is the FINAL step that should be performed? . Start> Run>typecmd> dir D. Document findings.actualtests. A complete restore of the hard drive D. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.CompTIA 220-701: Practice Exam D. Restart the OS. Any Time. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam." . Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Start> Run>typecmd > nslookup B. Establish a theory of probable causes of the incompatible driver D.co QUESTION NO: 681 m 208 .www. Escalate the problem to the next higher tier support shop C.

they are not receiving any WiFi signals.0. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Suggest they move computer around. D.www.10.com Ac tua A technician wants to configure a Windows XP Pro laptop.0. 255. Hibernate D.127 B. Which of the following should the technician do? A. Check to see if the NIC is functioning. NIC B.1 C.255 Answer: D A. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. B.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. WiFi Card "Pass Any Exam. Stand by B. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .255. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. however. Shut down C.co m 209 ." . 127.168.255. Any Time. C. The laptop also needs to be able to resume quickly from this mode. 192.1 D.1.254. Ask if they have a modem.actualtests. 169. Check thatWiFi is enabled.

inquiring how the systems are running and offering any additional assistance. C. D. C. Right click on the print job and select cancel. Any Time. Contact the customer with a follow-up call. but is now attempting to use the laptop's embedded keyboard. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Bluetooth D. Email the business owner and offer discounted services for the next system upgrades. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. B. "Pass Any Exam.www." . Which of the following is the NEXT action to take? A. lTe sts A week ago a technician completed several upgrades for a business. B. B. Right click on the print job and select resume. Contact the customer with a follow-up call.com 210 Ac tua A. Right click on the print job and select restart. The customer had the laptop working properly all day in a docking station setting.actualtests. Have the customerrestart the computer to reset the keyboard for the customers profile. C. Question the customer to determine if they are using the embedded keyboard for the first time.co m Answer: B . Which of the following would be the BEST course of action to take? . D. Email an assistant at the business to see if they are satisfied with the services rendered.CompTIA 220-701: Practice Exam C. The technician has not heard back from the client. Right click on the print job and select properties. inquiring when the next system upgrades can be started and offer discounts. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right.

Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.CompTIA 220-701: Practice Exam D. /r B.INI file C.actualtests. /b D." . BIOS D.co QUESTION NO: 691 m 211 .com Ac tua lTe A.www. PXE Boot Rom B. Check the keyboard drivers in Device Manager and reload if out of date. /v C. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. Switch B. Where would be the proper place to configure this? A. Modem C. Any Time. BOOT. Bridge D.

Any Time. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A.actualtests.com Ac A. RAID 0 B. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. CPU Fan C.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on.co m 212 . RAID 1 C. RAID 5 D. Processor B. RAID 5 D. Which of the following is MOST likely failing? A. RAID 1 B. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 6 D. RAID 0 B.www. RAID 1 C." . RAID 10 "Pass Any Exam. Optical Drive D. RAID 5 C. Which of the following RAID arrays is the technician using? A.

Fiber C. Fiber B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. STP B.com Ac tua lTe sts A. especially Ethernets "Pass Any Exam." .co Which of the following cable types contains a foil shield inside the jacket? m 213 . UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A.www. RJ-45 B. RG-6 C. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector.actualtests. UTP . Any Time. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). CAT6 C. STP D. Coaxial D. ST D.

com Ac tua lTe sts . Bluetooth "Pass Any Exam.actualtests. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. 802. RJ-11 B. Any Time. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. UTP C. Satellite C.co m 214 .11a B. BNC C.11g D. Coaxial B.www. DSL D. Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. 802. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.11n C. 802. Fiber D. ST D." .

Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Adware sts ." . Adware D. DSL B.www. Spyware B.actualtests. Fiber D. Any Time. Spam C. Cable C.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Botnet B. Botnet C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A.com Ac tua lTe A. Spam D.

Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Floppy C. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A." .actualtests. Power strip B.co m 216 . Uninterruptible power supply C. Botnet D. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.CompTIA 220-701: Practice Exam A. CD B. Any Time. without actually installing it on the workstation? A.www. Adware C. Spyware B. Internal hard drive D. Spam B.com Ac tua lTe sts QUESTION NO: 709 . Network Answer: A "Pass Any Exam. Surge protector D. Spyware C. Worm D.

B. 800Mbps. C.actualtests. 400Mbps.ROM drive C.com Ac tua lTe sts . "Pass Any Exam. AT D. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. IDE hard drive B.www.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. 480Mbps.co m 217 . USB thumb drive D. FTP B." . D. ATX B. HTTPS C. Any Time. SMTP D. 12Mbps. DVD. Micro ATX C. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A.

15 or fewer C.com 218 Ac tua lTe sts . 6/12 Volts DC or 12/24 Volts DC D.www. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Any Time. Which of the following could be the problem? "Pass Any Exam. 20 or fewer D.actualtests. 10 or fewer B. 110/120 Volts AC or 220/240 Volts AC B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. In addition. the customer reports the NIC link lights for that computer are not on. Lower latency C.co m . AC or DC Voltage C. Fire resistant B. Increases length of cable D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A." .

com Ac tua lTe sts Explanation: To troubleshoot this problem. C.actualtests. .co m 219 . Switch is not working. Internet site is down. C. Where can the technician locate the NTLDR files? A. Updating the device driver may help when an installed device isn't working properly. Remove and replace the network card. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Update the device driver. Join the computer to the workgroup. Which of the following is the NEXT step? A. Boot Mode B. the technician notices a yellow exclamation mark in Device Manager. Re-install the OS. B." . Network server is not working. Enable Boot Logging C.CompTIA 220-701: Practice Exam A. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Safe Mode D. B.www. D. Which of the following boot options will accomplish this? A. D. NTOSKRNL "Pass Any Exam. Firewall is not working. Answer: D QUESTION NO: 719 After installing a network card. Any Time. you should update the device driver.

B. NTDETECT. Answer: A "Pass Any Exam. Replace the power button.CompTIA 220-701: Practice Exam B. NTLDR C. When the laptop is plugged into an outlet it starts. Replace the battery. C.www. IO. C. D. Which of the following is the NEXT step to troubleshoot the issue? sts . Replace the LCD. Which of the following is the BEST solution? A.SYS B. B.co m 220 .com Ac tua A. Any Time.COM Answer: B QUESTION NO: 722 When a computer is turned on. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. Connect the laptop to a monitor.INI D. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. D.actualtests." . Upgrade the memory. but there is no video. CONFIG. BOOT.SYS D. Change power outlets. Upgrade the video card. which of the following is the FIRST process that runs? A. OS installation disk C. Remove the battery. lTe A technician is troubleshooting a laptop.

D. B. C. Which of the following should the technician do NEXT? m . The RAM is not seated properly. Which of the following is the MOST likely issue? A. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Any Time.co A technician installs a new CD. Check the manufacturer's recommended settings.actualtests." . Check if the drive is properly plugged in. The OS is not installed. D. Check the USB settings for the drive. The power-management console C. Check to see if a disk is present in the drive. The AC/DC adaptor D. B. Additional memory needs to be installed.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.ROM/DVD player into a laptop. Which of the following could be the issue? A.com 221 Ac tua lTe A. sts . "Pass Any Exam. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). The technician powers on the laptop and the drive is not detected. C.www. The MBR B. The system is overheating.

C. communications in both directions one at a time. D. Hard Drive D. to perform a technical risk assessment of employees within the company. Assuming a position of authority D.co m 222 . Any Time.com Ac tua lTe sts . to test sociological boundaries with in the company. Insulting the subject to motivate a response C.CompTIA 220-701: Practice Exam A. printing on both sides of paper one at a time. Flattery Answer: C. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. CMOS ROM C. C.E QUESTION NO: 729 Social engineering is used to: A. Answer: D "Pass Any Exam. communications in both directions simultaneously. acquire unauthorized information to achieve a goal. Requesting public information B.www. Answer: A QUESTION NO: 730 Where is the power on password stored? A. B. printing on both sides of paper simultaneously. engage in harmless communication." . D. System RAM B.actualtests. Asking passive aggressive questions E. B.

Port 110 "Pass Any Exam." . Port 23 C. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. A tool that allows a user to connect to other computers.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. A tool that allows a user to use the workstation as a telephone through the network. tua lTe sts .www. C. B. A tool that allows a workstation to tell the network that the workstation is present. by default? A. D. Port 25 D. by default? A. Any Time.com Ac A. It blocks popup ads. A tool that tells a user of the workstation that they have exceeded their memory quota. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. It pings a workstation from a remote server. Port 25 D. Port 21 B. It retrieves email from the mail server. C.actualtests. Port 23 C. It holds a log of the last three passwords used.co m 223 . Port 21 B. D. B.

com Ac QUESTION NO: 738 tua Answer: A lTe A. Which of the following is the cause? A." .www. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO).co m 224 . electric shock felt on computer case. C. A. Power supply D. System RAM Answer: B. overheating. A method of recovering lost data from a hard disk. D. A recognized method of disposing hard drives that contain sensitive data. The user described the problems as: occasional rebooting.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. and the hard drive stops working. B.actualtests. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Processor is going bad B. Any Time. Excessive movement between system memory and virtual memory. Printer E.C QUESTION NO: 739 "Pass Any Exam. sts . Wireless router B. USB C. Network D. RAM module is faulty C.

Function keys (e. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO).CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A.actualtests. Which of the following should the technician do? A. Start>Programs>Accessories>Communications> Command Prompt D.co m 225 . Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues." . B. Start> Run>cmd B. Ask another technician to take over support for this user. ipconfig C. Start> Run> Accessories> Command Prompt C. Ask the user to call another technician for more in-depth assistance. Start> Programs> Accessories> Command Prompt "Pass Any Exam.g.www. netstat B. nslookup D. Any Time. Explain to the user they need to fill out a work order for the computer issues. F9. C. F12) B. D.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Ctrl + Alt + B D. A. Which of the following utilities could be used to check if there is a remote device on the network? A. Help the user with every issue that they call about and put all other work orders on hold. Shift + B C.

every time the user sends a print job to the printer. The cleaning label B. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Replace the paper in the printer. MSDS Answer: D "Pass Any Exam. Any Time. There are multiple printers in the office.co m 226 . PS/2 B.D QUESTION NO: 743 A user is trying to print to a network printer." . and all other users are able to print to the printer.com Ac tua lTe sts . Start> Control Panel> Run>cmd Answer: A. A past technician's documentation D. Which of the following places should the technician look to find the proper handling procedures? A. however. Reboot the workstation and have the user log in again. Which of the following is the FIRST step that the technician should do? A. Confirm the printer name where the user is trying to print. Restart the print spooler service. it does not print. C. B.www. The manufacturer's documentation C. NIC C.CompTIA 220-701: Practice Exam E. Riser card D. D.actualtests.

www. prevent damage from weather. C. which of the following is the BEST way to dispose of the old cartridge? A. WAN. prevent outside interference. Nine . LAN B. assist with data transmission. provide protection from heat. C. C. Any Time. D. Store in an air-tight container. Three C. D.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Seven D.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. "Pass Any Exam. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. One B. B. Put the toner into a sealed bag and then throw into the garbage.actualtests. Dispose in an incinerator. Return to the manufacturer for recycling. which of the following is the MINIMUM number of failed login attempts before a user is locked out? ." . domain.co m When applying the security settings to a network. B.

B. Ensure that shielded cable was used for the network.actualtests. sts When a component has a proprietary power supply what is the main limitation? . Answer: C QUESTION NO: 753 "Pass Any Exam. Check to see if theCD. Any Time. Check to see if the network cables were terminated properly. B. C. Make sure that the disc is a CD and not a DVD." . D. D.CompTIA 220-701: Practice Exam D. D. Answer: D QUESTION NO: 750 A user reports that their CD. Make sure the network cable is seated properly in the users computer. Making sure that replacing the power supply is not cost prohibitive. Making sure the power supply will fit into the casing. which of the following would be the FIRST step to evaluate this issue? A.co m Answer: B 228 . C. one power supply is as good as another.com Ac tua lTe A. Make sure that the network cable is not touching any other cables. What should be the BEST first step to resolve this issue? A. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. C. Check to see if the BIOS register the drive.Rom is not reading a disc. Ensure that the CD drive is installed.www. There are no limitations. workgroup. Replacing it with a power supply made specifically for that unit.Rom is compatible hardware. B.

smart cards. complex user names. that is plugged into the same power strip/surge protector. Other equipment plugged into the same power strip/surge protector also will not turn on.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. Is another piece ofequipment. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. What is the manufacturer of the power strip/surge protector? Answer: A. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. Was the electric bill paid? D. An emergency recovery disk (ERD). background checks for users. An established recovery point. The customer says the tower computer will not turn on and the monitor will not turn on either.B QUESTION NO: 756 A remote Customer calls with a dead computer. C.www. Answer: C QUESTION NO: 755 A. Any Time. "Pass Any Exam.actualtests. B. What would be the questions to ask this customer? (Select THREE). C. D. D. A record of the ADMIN passwords. lTe sts . Is it a LCD or CRT monitor? E. Which of the following would be the BEST questions to ask the customer? (Select TWO)." . B. A complete back up of the hard drive. Did the computer and monitor work before? C.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. retinal scans.co m . powering up? B.

Hibernate C." .F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F.www. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Always on B. Nothing. Create restore point D. Make a list of all programs that will need to be reinstalled in event of a system failure B. proceed with solution.CompTIA 220-701: Practice Exam A. Always on C. What kind of equipment is plugged into the power strip/surge protector? Answer: B.C. Has any electrical work been done recently? G. Standby D. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Is another piece of equipment plugged into the same power receptacle and is it working? C. Wake on LAN "Pass Any Exam. Nothing should be affected C. Can you or someone else check the circuit breaker for that receptacle? D. Any Time.co m .actualtests. Standby B. How big is your electric bill? B. What is the manufacturer of the power strip/surge protector? E.com 230 Ac A.

Continue answering thequestions. Give them a list of blog sites and documentation that discuss the twoOSs D. Check that the tube and capacitors are intact D. D. Any Time.com Ac tua A.actualtests. end the conversation C. Throw it in the trash. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home.co Answer: B m 231 ." . It is getting to the point that is becoming a distraction.CompTIA 220-701: Practice Exam D. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Say nothing. the customer continually asks questions about every step being performed. Which of the following is the BEST solution? A. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. relax and try to be as calm as possible while working through the distraction C. What is the BEST response to this question? sts QUESTION NO: 761 . Ask to be excused to use the phone to take a small break outside to get some air B. CRTs are being replaced by LCDs Answer: B "Pass Any Exam.www. Which of the following should the technician do? A. Dispose through proper channels or send it to be repaired C. Tell the customer that both are excellent choices B. Explain that what is being done is extremely complicated and requires concentration. Put on an ESD strap and inspect the internal components B.

CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. 60 to 90 days C.com 232 Ac A. Replace all CMOS batteries in the office B. Between 8 and 10 characters D. D. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Install a UPS in the office "Pass Any Exam. C. Between 6 and 8 characters C.actualtests. B." . Give the user permissions to cancel other users print jobs. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A.co m . Raise the priority of the users jobs to the highest level. Annually D. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Give the user a dedicated printer. Which of the following is the BEST option to alleviate this issue? lTe sts . 90 to 180 days B.www. Install a generator in the office C. Between 10 and 12 characters B. Have the user work after hours to finish their print jobs. Any Time.

Suggest the computer be moved around.com 233 Ac tua lTe sts . Which of the following should you try FIRST? A. but the computers gives an error that the computer has not been shutdown properly. Rolling back to an earlier configuration B.www. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. and shuts down the computer B. Which of the following is the action that is being performed? A. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Have an employee work nights to perform the shut down when the power supplies battery is about empty D." . Retrieve the work from a hot site for the office C. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. however they are not receiving any Wi-Fi signals. "Pass Any Exam. Any Time. Loading a full backup onto your workstation D. There are UPSs connected to the equipment but they only last about 30 minutes.actualtests. closes programs. You decide to go to a prior restore point.CompTIA 220-701: Practice Exam D. Use software that in case of an outage saves your work.co m . Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Preparing system for Automated System Recovery (ASR) C.

Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. C. C. Change the power settings in Power Management. Check that the Wi-Fi adapter is enabled.ROM is not reading a disc. Move the projector further away from the laptop. Answer: C "Pass Any Exam. Ask for model number. Check to see if the CD. Software firewall B.www. C. B. Ask if they have a modem. Ensure that the device is working in Device Manager." .com Ac tua A. D. Make sure that the disc is a DVD and not a CD.ROM has compatible hardware. B. Which of the following would MOST likely solve the issue? A. Any Time.co m 234 . Smart card D.CompTIA 220-701: Practice Exam B. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Biometrics C. Which of the following is the FIRST step to take to resolve this issue? A. D. Change the computer from a laptop to a desktop. Check to see if the BIOS registered the drive.actualtests. However. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Change the power settings on the projector. D. each time the customer closes the laptop the computer goes into standby.

tell the user to call back when they have calmed down. make the user promises to keep them quiet. A. What is the manufacturer of the mouse? Answer: A. C. If the mouse has roller ball underneath could they examine it? B. D. Which of the following steps should be performed to check the monitor? (Select TWO). What is the manufacturer of the computer? D. Check to see if the monitor and system hardware are compatible. Move the mouse and/or press the space bar to check if the computer is in sleep mode. Answer: A. Any Time. repeat back the issue to the user to ensure understanding.co m 235 .CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. be stern with the user. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. C. B. Check for other equipment plugged into the same power strip/surge protector. What type of mouse is it? E." . Press CTRL-ALT-DEL and check Task Manager for programs running in the background. A. B.com Ac tua lTe sts . D. What mouse driver are they using? C.www.D QUESTION NO: 776 "Pass Any Exam. Which of the following questions should a technician ask this customer? (Select TWO).C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. E. Check the video cable to make sure it is still connected.actualtests.

Any Time. B. The manufacturer of the computer and hard drive.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Connecting to a parallel tape backup device D.actualtests. Connecting a loop-back plug B. B. Create a restore point. The hard drive location in the computer. Printing to an older printer C. Which of the following should a technician check to resolve the issues? A. The amount of RAM installed.co m 236 . Which of the following MOST likely uses a parallel port? A." . Perform backup of all data. Update the anti-virus software. Upgrade all drivers. Failed fan in the power supply. Remove unneeded external components. C. B. Hard drive location in the computer. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. C. CPUheatsink seated properly. Which of the following should be done FIRST prior to the installation? A. D. C. The manufacturer of the RAM installed in the computer. Which of the following should be checked? A. D.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer.www. "Pass Any Exam. D.

B.com Ac QUESTION NO: 782 tua lTe sts . Escalate the problem to the next tier support. Standby B. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A." . Wake on LAN B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. actions and outcomes. Establish a theory of probable causes of the incompatible driver.co m 237 . C.www. Always on C. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Any Time. Document findings. Hibernate D.actualtests. Cycle the power to ensure that thent driver works. Which of the following is the LAST step that should be performed? A. D. Standby D. Always on C.

Dispose through proper channels or send it to be repaired.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Throw it in the trash. two printers. Explain that what is being done is extremely complicated and requires concentration. CRTs are being replaced by LCDs. Move some of the devices to other outlets and replace the power strips with surge protectors.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. relax and try to be as calm as possible while working. the customer is asking questions wanting to know every step being performed and why.www. Move the printers to their own UPS to cut down on the amount of devices going to the outlet." . Eight D. Continue answering the questions. C. Which of the following should be done to ensure safety? A. Answer: D QUESTION NO: 784 A CRT has stopped working. Any Time. Answer: D QUESTION NO: 785 A. Put on an ESD strap and inspect the internal components. two monitors. Ask to be excused to use the phone to take a small break outside to get some air. D. D. Zero B. C. Which of the following should the technician do? A. Which of the following is the BEST solution? A.co m 238 . Send them off on a small task to get a moment to concentrate and finish the job. and a mini refrigerator are plugged into one power strip in a single outlet. B. "Pass Any Exam.actualtests. B. It is getting to the point that is becoming a distraction. Check that the tube and capacitors are intact. Six C. B. Twelve Answer: A QUESTION NO: 786 Two workstations.

" . B. C. Install power strips in the office. Prepare system for automated system recovery (ASR). Replace the power strips with surge protectors with longer cords. Restore all files from a storage device. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Setup a hot site for the office so all data will be backed up. C. There are UPSs connected to the equipment but they only last about thirty minutes.co m . Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. B. D. D. Which of the following actions should the technician perform FIRST? A. C. Replace the CMOS batteries to all affected equipment. and properly shuts down the computer. Any Time. Have an employee work nights to perform the shut down. Install software that saves work. Load a full backup onto the workstation. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 .actualtests. Roll back to a previous restore point. Have employees shut down their computers before they leave and perform the calculation during their down time. closes programs. B.CompTIA 220-701: Practice Exam C. tua lTe Computers are left on overnight to complete certain calculations and tasks. Install a generator in the office.www. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. D. Install a UPS in the office. "Pass Any Exam. Replace the power strips with UPSs and eliminate the extension cords. D.com 239 Ac A.

Use the function + f10 key to toggle between screens. C. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. D. Install an access point. D.com Ac tua lTe A. Enable DHCP on the laptop. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor.co m 240 . B. Which of the following would the technician recommend for the client? A. B. Install a wireless modem. Which of the following should the customer perform? . Change the power settings in power management. Set the SSID code on the laptop. C. Answer: C "Pass Any Exam. Change the power settings on the projector. Press the function key and then configure the projector settings.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Any Time. Change the computer from a laptop to a desktop. C.www. Reboot the laptop to toggle image between screens. D. The client would like to access the network from outside the home and on the top floor. Use the function + f8 key to toggle between screens. B.actualtests." . Use alt + tab to toggle between screens. Each time the customer closes the laptop the computer goes into standby. Which of the following should the technician do to solve this issue? A.

The LCD inverter board is going bad. Install more memory in the system. Cools the power supply C.www. Which of the following is the BEST recommendation to make? A. Install a liquid cooling system. The LCD backlight is failing. D. The screen is set to automatically dim to optimize battery power when power is disconnected.co m 241 . Dissipates heat from the chips D. Any Time.com Ac tua Explanation: A." . Answer: B QUESTION NO: 796 "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. C. Heatsink B. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. D. B. Answer: C.actualtests. Install multiple fans. C.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Prevents the monitor from overheating lTe sts . Prevents motherboards temperature from getting to low B. AGP slot C. Use hyper-threading. CPU slot D. This might be an indication that the battery is failing and can no longer hold a charge. B.

the LCD returns to normal brightness. B. C.10 "Pass Any Exam. 192. The LCD inverter board is going bad.168.1 C.www.actualtests.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. To prevent memory vibration caused by theheatsink fan. To protect the CPU from direct contact with theheatsink. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. C. This might be an indication that the battery is failing and can no longer hold a charge.16 12.16 B." . 169. To provide insulation around the processor.1. To provide thermal transfer from the CPU to theheatsink. Any Time. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. 172. D. Which of the following authentication technologies can be used? A. The LCD backlight is failing. D. The screen is set to automatically dim to optimize battery power when power is disconnected.254. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.co m 242 . Which of the following should a technician tell the user? A. Biometrics D. When the user connects the AC power. Ergonomics B. the LCD screen gets dimmer.0. B. Smart key C.com Ac tua lTe sts .

169.1 B.168.18.16.9 D.18.25. Any Time. 129." .254. 92.9 D.16.253.128 Answer: D Which of the following IP addresses is a class B address? A.29.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.com Ac tua lTe sts .168.168.254.29.co QUESTION NO: 801 m 243 .CompTIA 220-701: Practice Exam D.1 B.10. 92. 129. 201.1. 201. 192.254. 192.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.16.www.128 D.168.10 C.18.1. 192.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.1.128 B.1. 192.25. 129. 92.254.actualtests.253.25.10 C.1 C.

192. 192.16.168.10 B.10 C.25.29.10 B. 192.1 C.0.www.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.254." .168. 127. 201.co m 244 .255.0.9 D. June171988 C.actualtests.0.16. s1A@r4A&! B. 169. 92.10 D.1 D.168.10.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A. 255. 192.254.253.1 C.CompTIA 220-701: Practice Exam A.254. 9ca5rl D. 129. comptia1 Answer: A "Pass Any Exam. Any Time.10.255.10.10. 172.255 lTe Which of the following IP addresses is a loopback address? sts .0.128 B.18. 169.168.1.com Ac tua A.

SSID C. Take the computer apart piece by piece until the problem is identified. Recreate the problem. WPA D. by default? A. Document the problem.com Ac tua lTe sts . MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Keylogger C. WEP B. Any Time.www.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Keyfob D. B. D. Flash C. Resolve the problem. DVD D.co m 245 . C. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A.actualtests. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A." . BIOS password B. Blu-Ray B. CD "Pass Any Exam.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. PCIe B. Graphics C." . Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. HDD D. Capture D. DVD C.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Parallel . PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.www.actualtests. NIC B. IEEE 1394 D. Flash B. Modem C.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Any Time.

WindowsVista Ultimate C. WindowsVista Premium B. Windows XP Answer: D "Pass Any Exam. Any Time.CompTIA 220-701: Practice Exam A. Windows 2000 D. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.com Ac tua lTe sts QUESTION NO: 816 . KVM B." . Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. 802.actualtests. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A.www. Windows 2000 D. Keyboard C.11a B. Touch screen D.co m 247 . Windows Media Center C. Infrared D. Bluetooth C. WindowsVista Basic B.

Macintosh PC read/write access D. Files can be larger than 256MB B. A.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Support for file encryption D.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . User access and permissions options E. Network Neighborhood> Ethernet controller B. Ability to share the file and folders Answer: B. Any Time." . File encryption options C.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. My Computer> System> Performance> Settings> Virtual Memory B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Add and Remove Programs "Pass Any Exam. Legacy support for older systems .www. To support dynamic disks B. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.actualtests. To allow RAID support C. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C.

In a Windows Vista workstation. Any Time. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. which of the following commands would the technician use? A. Contain on a sticky note on the back of the monitor B. Control Panel> Power Options D. WEP128 C.actualtests.CompTIA 220-701: Practice Exam C. sfc B. WPA2 D.www." . Never write down the passwords C. WEP64 B. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A.co m 249 . WPA Answer: C "Pass Any Exam. ipconfig D.com Ac tua lTe sts QUESTION NO: 823 . sigverif C. Hide a password document in the workstation D.

actualtests. Refuse the callers request and inform the police. Give the caller the information and inform an IT manager. primary services.msc "Pass Any Exam. C. They state they need to upgrade the antivirus protection on the workstation. They ask the employee for their username and password. B. These types of services are known as: A. the print spooler requires other services to be running first. B. Windows Spool Service C. Refuse the callers request and inform an IT manager. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. Give the caller the username and password. Answer: C QUESTION NO: 827 A print job fails to leave the queue.com 250 Ac tua lTe sts . registry level services. Printer Driver B. D. C. perfmon. Any Time. Print Spooler D.www. D.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Which of the following services may need to be restarted? A. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. Which of the following should the employee do? A. driver level services.co m ." . dependency services.

802. C. to describe their 1394 "Pass Any Exam.co m .com 251 Ac tua lTe sts . Check forWiFi radio on/off switch on the function keys.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A.www. Check for an externalWiFi on/off toggle switch. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. D.link and Lynx. A dual-core 32-bit processor and a 64-bit operating system D. Any Time. Other companies use other names. Serial B. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. print D.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. such as i. eSATA C. B. IEEE 1394 D. A 64-bit processor and a Vista Home Basic operating system B. A 32-bit operating system and a 64-bit processor C." . how might a technician determine if the unit has WiFi capability? A. printmanagement. Check the Device Manager for a wireless network device.actualtests.CompTIA 220-701: Practice Exam B. Without knowing the specifics of that model. Check for an external antenna. services.msc C.

I will let you know what happens after the repair. Any Time. C. B. Which of the following is the BEST action? A. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. This is because it is not only high speed but also supports isochronous data. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Apologize and excuse oneself for a moment to take the call quickly outside the room." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone.co m . D. This type of repair will not affect it. "I am not sure if your data will be lost I will confirm with my manager. I am not replacing the hard drive. Your data should be fine. Have the phone onvibrate before starting the repair. In the middle of doing the repair." B. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed.CompTIA 220-701: Practice Exam products.www. which is the main circuit board for the PC. "Here is all my documentation for the repairs. "Pass Any Exam.com 252 Ac A. Which of the following is the BEST response? A.actualtests." B. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. I cannot guarantee that your data will not be lost. Well. "I replaced some of the computer parts and now it is functional." C. the phone rings. D." . such as video devices. please read it and then get back to me with any questions. which means delivering data at a guaranteed rate. Which of the following is the BEST response? sts . tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. I replaced the motherboard. Take the call. C.

D. Biometric fingerprint scanner "Pass Any Exam. Hide the sensitive data from casual view using folder Properties . Front panel media lock B. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Which of the following is the BEST response to the clients next repair order? A.actualtests. Partition the drive into two physical drives making C: the OS and D: the data. B. D.com 253 Ac A.www. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Encrypt the sensitive data so that it cannot be read without a key. Do the repair. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Refuse to do the repair until the client learns how to type with long fingernails. while protecting the data from the operating system related issues? lTe sts . C. Immediately leave and go to another room to take the call and deal with the repair later.co m . B. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. making C: the OS and D: the data. Any Time. Partition the drive into two logical drives. Do the repair with a good attitude." . C. but let the client know that the client will be charged extra for the same repair nexttime.CompTIA 220-701: Practice Exam D. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system.Attributes. Keylogger C. Show the client how to put the keys back on.

Leave it up to the client to take their own precautions. D." . D. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Install an uninterruptible power supply (UPS). Check for and remove outdated components.com Ac tua lTe sts .co m 254 . B.CompTIA 220-701: Practice Exam D. Any Time. Larger power supply D.actualtests. Which of the following is the BEST action to take? A. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Unplug the computer after testing and recommend to the client that they need to install a surge protector. C. B. Replace all cooling fans with new ones. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Remove excessive dust and loose items. Cover the extra power plugs not being used with electrical tape. UPS B. C. Answer: A "Pass Any Exam. Tell the client they need to install a surge protector soon. Power strip C.www.

Document the actions." . Run CHKDSK on the hard drive.co m 255 .255. Which of the following is the FIRST action to take? A.255. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Suggest purchasing a newer processor. They have had the system for two years and use it primarily to download photos. music and browse the Internet.0? "Pass Any Exam. Increase the systems RAM. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. C. The system specifications are still very good.www.actualtests. Answer: B Which of the following network classes exists if the default subnet mask is 255.com Ac QUESTION NO: 843 tua lTe sts . C. Class B C. Class A B. B. Formulate a theory. Class C D. Establish a plan. B.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. D.255.0? A. which of the following actions should be taken NEXT? A. Defragment the hard drive. D.0. Identify the problem. Any Time.

0? A.1? lTe sts . Class C D.co m 256 . Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.0? A." . Any Time.168. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.22. Class A B. Class B C.actualtests. Class A B.1.CompTIA 220-701: Practice Exam A. Class B C.0.com Ac A. Class D tua Which of the following network classes exists if a hosts IP address is 192.255. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Class C D.0.0. Class B C.30.0. Class A B. Class C D. Class C D. Class B C. Class A B.www. Class D "Pass Any Exam.

co Which of the following devices can automatically assign host IP addresses? m 257 . B.1. Class C D. Hub D. Class A B. Switch B. reserved IP address. static IP address.com Ac tua lTe sts A. Bridge . Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.actualtests. D. Any Time.www.1? A. C. stationary IP address. Task Manager "Pass Any Exam.172. Router C. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Class B C. dynamic IP address." .

C. right click on the print job and select restart.com Ac tua lTe sts QUESTION NO: 853 . D. right click on the print job and select restart. Double click theprinters icon. Virtual Memory D. The component is not installed. Double click theprinters icon. Double click theprinters icon. Double click theprinters icon. The component is disabled. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. right click on the print job and select pause. Any Time. Double click theprinters icon. B. Device Manager C. right click on the print job and select cancel." . The components driver is not found. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. D. Double click theprinters icon. D. right click on the print job and select properties. B. C. Answer: A "Pass Any Exam. right click on the print job and select delete.actualtests. The components driver is outdated. Double click theprinters icon.CompTIA 220-701: Practice Exam B. Double click theprinters icon. right click on the print job and select resume. C.co m 258 .www. B. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. right click on the print job and select cancel.

right click on the print job and select restart. Security D. The shared printer is not compatible with the host computers operating system. B." . Double click theprinters icon. Double click theprinters icon. Advanced B. C. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Print sharing has not been enabled on the host computer. Double click theprinters icon. Double click theprinters icon. 5 B. D.com 259 Ac tua lTe sts . C. Which of the following is the MOST likely cause? A.co m . B. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Answer: C QUESTION NO: 857 In Printer Properties. 10 "Pass Any Exam.actualtests.www. right click on the print job and select resume. The print drivers have not been installed on theusers remote computer. right click on the print job and select properties. right click on the print job and select cancel. Ports C. D. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. Simple file sharing has not been enabled on the host computer.

Please try to be more conscious of static when using this PC.CompTIA 220-701: Practice Exam C.com Ac tua A. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. lTe sts A technician has replaced a failed DIMM. Use technical acronyms to show your technical expertise. A remote salesman must transfer contract data to the corporate office. D. Inform the customer of the expense that is being incurred.www. Be sensitive to the customer's culture.actualtests.ended questions. Please inform me if you continue to have any problems with this PC. A user checking their personal email at an office. C. D. Any Time. Please inform me if the PC will be processing more work than for which it was designed. Answer: D "Pass Any Exam. C. C. B. A kiosk in a department store that looks up information in their online catalog." . D. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A.co m Answer: C 260 . Which of the following responses would be BEST to use? . A remote user updating the antivirus software on their notebook computer. B. B. Only ask the customercloseD. The technician has verified that the unit is working properly and is now updating the customer on the event. 15 D. Please inform me if you think you want me to come back and check it again tomorrow.

Call the customer and reschedule for another time. C. Remove the cover of the workstation case and use an ESD strap before the upgrade. Call the service manager and inform them of the current situation. D. Follow the manager's instructions. B. C. D. Document the solution.www. which of the following is the FIRST course of action to take? A. Before starting any work on the system. B. share this with the customer and take steps to minimize the reoccurrence. with a response time to another site of two hours. A new service call is received. Unplug the workstation and begin the upgrade. share this with the customer and take any preventative measures. Any Time." . Complete a full backup of the workstation before making any upgrades. D. Inform the customer of the steps taken during the repair and continue to the next service call.co m . Document the entire event.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Call the service manager and inform them that the new service call cannot be made in time. Which of the following is the NEXT step to take? A. B. Which of the following would be the BEST choice to address this situation? A. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Answer: A QUESTION NO: 865 "Pass Any Exam. Document the core actions and inform the customer the repair has been completed. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Call the new service customer and re-schedule the call for another time. Upgrade the hard drive and reboot the system. C.com 261 Ac tua lTe sts .actualtests. Call the service manager and inform them of the current situation.

HPFS. D. VRAM C.INI file C.www. CMOS B. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam." .co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . B. Installation of updated device drivers sts . Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.com Ac tua lTe A. Proper configuration of the BOOT. Any Time. C. Installation of the NTLDR B. Answer: C Explanation: To implement file encryption on your Windows 2000 computer.actualtests. NTFS-E is an invalid file system name. CDFS. Partitioning and formatting of the hard drive D. NTFS. TPM D. FAT32.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. you can use only NTFS file system because only NTFS support encryption.

" . A.11n B. IEEE 1394a C. and does not wish to lose any files in the process. Electrical surges C. RDRAM D. Windows Vista Home Premium B.11g wireless signal. ESD D. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO).CompTIA 220-701: Practice Exam A. 802. Double-sided B.com 263 Ac tua lTe sts . USB 2. Windows Vista 64-bit edition D. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Which of the following is the MOST likely cause of the customers issues? A.0 D.co m . WindowsVista Ultimate "Pass Any Exam. RFI B. Dual-channel C.4GHz spectrum. Windows Vista Home Basic C. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Any Time. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. The customer has installed a new cordless telephone recently that uses the 2.www.actualtests.

E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). Which of the following should the technician check FIRST? . The user sent ten different documents over a span of an hour.actualtests. Amperage Answer: C Explanation: "Pass Any Exam. If the printer needs a firmware upgrade to print multiple documents at once.com 264 Ac tua A. Spyware B. Trojans C. B. Frequency B. Any Time. Freeware D. WindowsVista Business Answer: D.B . If the printer needs the queue cleared. A.CompTIA 220-701: Practice Exam E. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives.www. DLLs E. If the print spooler service needs to be configured for multi-page printing. C. Wattage D. lTe sts A user reports that none of their documents are printing. D." . Hertz C. If the printer needs a memory upgrade to print multiple documents at once.co m Answer: A.

Use an alternate route and get to the appointment ten minutes after the scheduled time." . "Pass Any Exam.co m . Pull over. Which of the following is the BEST course of action? A. Call another technician and have the other technician reschedule the appointment for another date. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Alkaline C.com 265 Ac tua lTe sts . 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. Any Time. QUESTION NO: 875 How many devices are supported on a single USB port? A. Amperage and resistance are not selling points for power supplies. 64 C. Pull over. D.www. reschedule for another time. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. call the customer and cancel the appointment. call the customer from a mobile phone. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. B. and explain the delay. While replacing the power supply in your PC. Lithium Ion D. The technician had planned to arrive five minutes early. Nickel Metal-Hydride B.CompTIA 220-701: Practice Exam Power supplies are rated in watts. 32 B. C. you must be careful about the wattage it provides. 127 D.actualtests.

The customer would like another computer so they can make their presentation that is due in an hour. D.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. and an error message of a corrupted file.co m Answer: A . Shut down the computer. Listen and ask questions using non-technical terms. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Which of the following is the BEST method of working with this user? A. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. the hard drive has failed and the data cannot be retrieved within the hour. Which of the following is the BEST course of action? "Pass Any Exam. B. Remain calm and positive. The user is attempting to install a local printer and has become frustrated and is berating the support staff. QUESTION NO: 879 A. Repeat the steps multiple times so that the user can understand the computer terms. D. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation." . C. After listening to the user.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. As the technician begins to evaluate the situation. to boot the computer and retrieve the users data to a shared network drive. B. Any Time. using the various OS options available. Which of the following is the BEST course of action? sts . Work quickly. Advise the user to not do anything else. explain with authority. C.www. until the technician can arrive and work on the computer themselves.actualtests. the customer demands the computer be replaced immediately. The company has provided remote control software. Speak slowly.

Any Time.CompTIA 220-701: Practice Exam A. B. what has happened to the drive and explain the options available." . in case the customer decides to sue for loss of data. conducting an initial evaluation of the problem with the customer. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Listen calmly to the user.com Ac tua lTe sts . Inform the customer about the need to take the call from the school. larger model. Immediately stop working and leave the room to answer the call. Request the customer to leave the room while the call is answered. The customer states they have important documents and photos on the drive which cannot be replaced. Ignore the call. such as a data recovery service. D. and then tell the user to try the install once again. The technician receives a call and the caller ID shows the call is from the technicians childs school. explaining you will remote into the computer and assist in installing the printer. but the data is gone.actualtests. C. and then explain why they cannot get the printer installed themselves. C. D. Explain to the customer in non-technical terms. explaining to the user the unit will be restored as quickly as possible. Immediately replace the hard drive with a new. D. Which of the following options is the BEST course of action? A. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information.www. until they have completely calmed down. B. Answer: D "Pass Any Exam. use MMC to grant administrative rights to the user. B. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. C. Remain positive with the user. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. While the user is talking. Document on the service record the steps the technician took to evaluate the drive. as the school can be contacted later in day. they determine that the hard drive has failed.co m 267 . Which of the following is the BEST course of action? A.

B. B.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. D.co m The technician has completed the repair action on the computer.actualtests. Install an on hand video card and show the customer it is repaired. Replace the PS2 keyboard with a USB keyboard and try again. B. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Re-evaluate the repair theory to ensure the issue will not occur again. C. Discuss options acceptable to the customer to address the issue.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Check the work area and keyboard for foreign substances. . Question the user to insure they do not attempt to make changes and break the computer again. Establish the probable cause of the card failure for the customer. C. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Any Time. They have checked the printer and found coworkers have been printing documents. Which of the following is the NEXT step to take? A. Document the evaluation and actions taken. Which of the following is the NEXT step to take? "Pass Any Exam. Which of the following is the NEXT course of action? . the video card is failing." . C. Question the customer on any changes made to the computer before installing the video card.www. Test the computer to determine the probable cause of failure. Which of the following would be the NEXT evaluation step? tua lTe sts A. Check the power connections to the equipment and see if there is a surge protector in use. D. Boot to BIOS/setup and confirm the hardware settings are correct. D.

com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip.CompTIA 220-701: Practice Exam A. Which of the following actions will BEST resolve the issue? A. Which of the following describes the NEXT step to take? lTe sts .co m 269 . Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. The technician has to use Device Manager to update the drivers and then attach the scanner. D. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer." . B. D. After installing the card with the administrative account. After inserting the PCMCIA card. as this may have deleted the network printer. C. The technician needs to install the scanner using the instructions provided. B. C. B. and then install the drivers. check Network Places to ensure proper card functionality. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. The technician has to boot. have the customer test the card using their log in. Ask the customer to open the printer properties and check the page size and paper orientation. D. plug in the scanner. Answer: B QUESTION NO: 888 A.www. The technician has to turn on plug and play before the scanner will work. ensure the phone and modem properties are set for the local area code. Ask the customer if they have installed a local printer at home. and then configure the card using the administrative account. Install the card using the customers log in.actualtests. Any Time. C. After installing the card. Check that the network printer is connected to the USB port on theusers computer.

When the Bluetooth function is enabled. Bluetooth devices will need to add the security code. Any Time. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . B. If wireless security is enabled on the network. NETBEUI is unavailable on non-Windows operating systems.CompTIA 220-701: Practice Exam A. B.actualtests. NETBEUI can only be used on pre-Windows NT networks. Docking stations will only work if an external power supply is connected. C.www. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. C. A. DNS D.co m . C. D. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. B. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. the Infraredport will no longer function. TELNET C. NETBEUI is designed to be used on small size LANs.com 270 Ac A. the embedded keyboard will not function correctly. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. HTTP B." . "Pass Any Exam. If the external keyboard number lock is toggled on. D. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO).

C. They have no moving parts and can tolerate vibration. Any Time. run a print engine test. C. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. D:\i386\utilities\console D.CompTIA 220-701: Practice Exam D. is setup as the default printer. and begin running diagnostics on the printer.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. "Pass Any Exam. E. Redirect the customer to another printer if available. D. NETBEUI is not a routable protocol. turn the printer off and on.com Ac A." . B. D:\i386\tools\console B.www. run a self-test. D:\i386\tools /cmdcons C. B. Reinstall the printer drivers. NETBEUI can only be used with DHCP. D. Which of the following is the BEST approach the technician should take? . Ask the customer which printer the customer prints to. ensure the device is still online. and send a print job.actualtests. Answer: A. The customer works at a company where the users all print to networked printers. They are susceptible to failure typically caused by strong vibration or rough handling.co m Answer: D 271 . and verify the correct tray is being selected before printing. turn the printer off and on. They require more power than other drive types. They have a larger platter than other magnetic devices. tua lTe sts A customer reports that a computer can no longer print. and then attempt to print from the computer. Verify which printer the customer prints to.

Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 ." . and require more power. more reliable. Solid state drives are slower. Blu-Ray drives can read Blu-Ray media. DVD media. C. but not CD media. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. DVD drives can readBlu-Ray media. Any Time. but not CD media. C.actualtests. more reliable. B. more reliable. Solid state drives are faster. and require less power. B. DVD drives can readBlu-Ray media. Flash drive D. magnetic drives.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs.com Ac tua lTe A. more reliable. D. Solid state drives are faster. Solid state drives are slower.www. D. IDE drive C. and require less power. and CD media. SATA drive sts . USB hard drive B. DVD media. and CD media. which of the following holds true? A. and require more power. DVD media. DVD media. Blu-Ray drives can read Blu-Ray media.

Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. Any Time. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol.CompTIA 220-701: Practice Exam A. by default? A. where a router interconnects one or more networks. and a switch transmits data directly to the device. Liquid cooling systems are less efficient than the traditionalheatsink technology.www. D.actualtests. 20 B. C. FTP B. B. A switch interconnects devices on the same network to be able to communicate. A router broadcasts all data packets that are sent on the network. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A." . Answer: A QUESTION NO: 900 Which of the following protocols uses port 23.com 273 Ac tua lTe QUESTION NO: 901 sts . Which of the following ports needs to be blocked to prevent Internet access? A. Liquid cooling systems are more effective at cooling the processor. Liquid cooling systems are less effective at cooling the processor. A switch interconnects one or more networks. where a router interconnects devices on a network. 21 C. FTPS C.co m . HTTPS D. 23 D. "Pass Any Exam. B. C.

com Ac tua lTe sts . and a router transmits data directly to the device. Format the hard drive.actualtests. CDFS D. which of the following is the BEST task to perform? A. Suspend D." . NTFS B. Backup the hard drive.CompTIA 220-701: Practice Exam D. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Any Time. A switch broadcasts all data packets that are sent on the network.www. which of the following file system formats would be the BEST choice for security purposes? A. B. C. Standby C. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Hibernate Answer: D "Pass Any Exam. FAT32 C. D. Partition the hard drive. Update the device drivers. Wake on LAN (WOL) B.co m 274 .

QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WPA was an upgrade. WEP was the original encryption standard developed for WiFi networks.co m . SAFER+ is used to encrypt Bluetooth communications.actualtests. Device Manager B. System Information C. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. WPA2 Answer: D Explanation: WPA2 is the more secure 802. WPA D. but that could be easily hacked." . Encryption type D.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WEP B.www. Disk Management D. Security key used C.com 275 Ac tua lTe sts . Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. Any Time. Broadcast name B. WEP2 C. but WPA2 was the most secure standard.11i network standard that ensures the most secure wireless encryption.

Which of the following has MOST likely been performed? A. Drive lock D. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. B. A program that appears to be harmless but has a malicious agenda. Malicious code that can propagate itself to different host files. "Pass Any Exam. Port 25 is no longer being used.CompTIA 220-701: Practice Exam A." . D. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. Windows Key + D C.actualtests. A malicious program that spreads itself in a system without the need of a host. A program that is used to track user information for commercial reasons. B. QUESTION NO: 910 Which of the following BEST describes a virus? A. C. Any Time. Ctrl + Alt + Esc B.www. Ctrl + Alt + L D. Fingerprint scanner C.co m 276 .com Ac A. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . IR scanner B. Port 25 has been opened.

com 277 Ac tua lTe sts .co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Port 25 is running at full duplex. Data has been backed up.actualtests. SATA B. Biometrics C.CompTIA 220-701: Practice Exam C. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. BIOS security D. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Which of following drive types did the technician install? A. PATA D.www." . m Answer: B . The hard drive is set to pre-format conditions. D. Data has been restored. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. The hard drive has been reformatted. C. Any Time. Solid state Answer: D "Pass Any Exam. Port 25 is setup for port forwarding. IDE C. D. B. Username and password B.

Floppy disk C.www. Single-layer DVD D. Dual-layer DVD B. Laser barcode reader C. Optical C.com Ac tua lTe sts . Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.co m 278 .7GB? A. CCD barcode reader B. IR keyboard D.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.actualtests. Any Time. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Solid state B." . FDD D.7GB of data. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.

com Ac A. Resolution C. Event Viewer "Pass Any Exam.co m 279 . Degauss D.actualtests. Any Time. My Computer D. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Auto Alignment B. My Network Places B.CompTIA 220-701: Practice Exam A." . Task Bar D. Start Menu C. Control Panel C. VGA D. Task Manager B. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .www. HDMI B. S-Video C.

co Which of the following network connections uses an analog signal? m 280 . Which of the following is an example of this feature? tua lTe sts A. Verbal recognition D. "Pass Any Exam. DSL D. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.com Ac Biometric authentication is a security feature preventing access to a device. Any Time." .actualtests. Cable D. Dial-up B. Fingerprint scan B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Satellite . Dial-up C. Wireless B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A.www. Satellite C. Password C.

IEEE 1394a D.0 B. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. USB 2. 7 meters (23 feet) C.0 interface? A. 800Mbps D. USB 1. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. Desktop PCs D.actualtests. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A.1 C.www. Notebooks C. 10 meters (33 feet) D. PDAs "Pass Any Exam.co m 281 . 5 meters (16 feet) B. Cell phones B.com Ac tua lTe sts . Any Time. 400Mbps B. 480Mbps C." .

Right click on My Computer > Properties > Network Identification Tab C.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A." .actualtests.www. 7 B. 400Mbps D. 800Mbps . 300Mbps C. Right click on My Computer > Properties > Computer Name Tab B.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 63 D. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 15 C. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 150Mbps B. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Control Panel > System Applet > Properties > Advanced Tab D.

Windows Server 2003 C. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . USB mouse D. Intel Pentium M B. WindowsVista Business B. which of the following is the proper way to delete a print job in queue? A. Laptop LCD screen B. Optical DVD. Intel Itanium C. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.com 283 Ac A.actualtests.CompTIA 220-701: Practice Exam A.RW drive Answer: B QUESTION NO: 934 In Windows XP. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D.co m . Any Time. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Intel Core 2 Duo "Pass Any Exam. Intel Pentium 4 Extreme Edition D. CRT monitor C." . Windows 2000 Professional D.www.

the cable is plugged in and the PC is up and running. Any Time. the technician observes the motherboards main power connector has less pins than the new power supply cable. B.com Ac QUESTION NO: 939 tua lTe sts .co m 284 . Which of the following is the MOST likely cause of this situation? A. C. Older ATX power supplies are no longer available. 9-pin male to male C. 6-pin male to 4-pin female B. The ToggleKeys option is enabled. B. Older ATX power supplies have a separate P4 connector. D. Answer: B While replacing an ATX power supply in an older model desktop PC. 4-pin male to male D. Answer: B "Pass Any Exam. After clearing it with the manufacturer. Which of the following is the correct cable to use? A. Newer ATX power supplies do not use pins 21 through 24. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. D. The FilterKeys option is enabled. The StickyKeys option is enabled. Which of the following is the BEST reason why this fix worked? A." .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. C.www.actualtests. numbers appear on the screen. Newer ATX power supplies are 20/24 pin compatible. The NumLock option is enabled.

Print queue C. Print test page B. SDRAM B. Cable C. Printer settings D. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. On the front side bus D. RDRAM "Pass Any Exam. Any Time.www.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. DSL D. Between the CPU and RAM B. Fiber B. On thesouthbridge chip C.co m 285 .com Ac tua lTe sts . Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. DDR2 C.actualtests." . SODIMM D.

RJ-45 D.11a B. Non-plenum C. Any Time.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 .www. 802.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. by default. 802. STP D. BNC B. has the GREATEST throughput and amount of coverage? tua lTe sts A. 801.com Ac Which of the following wireless types." . UTP . ST C.11n C. Plenum B. 802.actualtests. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.11g D.

Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Attach an external keyboard. Which of the following is the NEXT step in the troubleshooting process? A. Compliance in the workplace "Pass Any Exam. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Re-install the OS. Maximum output wattage D. Any Time. The technician explains this is against company policy.co m . C. Which of the following threats has been attempted? sts . Trojan attack C. Update the keyboard drivers.actualtests.CompTIA 220-701: Practice Exam A. D. Press ctrl + alt + delete on the keyboard. Dealing appropriately with confidential materials B. Maximum resistance C. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.com 287 Ac A. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Maximum input voltage B. Social engineering B. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work." . Denial of Service (DoS) attack D. B.www.

Event Viewer B.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.A.CompTIA 220-701: Practice Exam C.com 288 Ac tua A. 328 meters (1076 feet) B. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Which of the following security elements governs data sensitivity? A.co m .R. 100 meters (328 feet) C. Which of the following should be used? sts QUESTION NO: 952 . Any Time. Task scheduler C. and ATM." . analysis and reporting technology (S. Professionalism in the workplace D. A. token ring. Exceptions C.M. 30 meters (100 feet) D. 150 meters (492 feet) "Pass Any Exam. Despite the stricter performance specifications. Self monitoring. Configuration Utility D. Unclassified B.actualtests. Cultural Sensitivity D.www. It is company policy that all documents be labeled even if they are not sensitive. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.

" . Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Native resolution B. NiCd B. Contrast ratio C.com 289 Ac tua lTe sts . Pixelation D. Any Time. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. This chemistry has a high energy density and is lightweight. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. fixed resolution of an LCD is called the native resolution.actualtests. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.www. Besides they only receive charge if the voltage is low. .co m Explanation: The single. Alkaline D. NiMH C. A.

QUESTION NO: 959 "Pass Any Exam. True B. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. Increased performance C. The motherboard must support ACPI D. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. The BIOS must support ACPI B. You always need to compromise in configuration when you purchase a laptop in your decided budget." . In addition.CompTIA 220-701: Practice Exam A.actualtests.co m Answer: B 290 . the motherboard and processor must support the standard. Desktop replacement D. ACPI must be supported by the computer motherboard. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. basic input/output system (BIOS).www. YOU must be running Windows 95 or later C.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. . Portability B. The processor must support ACPI. and the operating system. Any Time. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. Answer: B Explanation: You need Windows 98 or later to use ACPI.

QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A.co m 291 . Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. The SDR SDRAM uses DIMMs with 168 pins. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. The SIMM is the predecessor to the DIMM. RFI B. 72-pin SIMM C.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. 168-pin DIMM B. Mouse C. ESD C. Point stick D. such as wireless communications. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development.actualtests. 200 MHz and 266 MHz with operational voltage 2. EMI Answer: A "Pass Any Exam. Touchpad B. 184-pin DIMM D. CRT D." . Any Time.com Ac tua lTe sts .5v.www.

Skip loading the Registry. C. . DOS B.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. The video card manufacturer's website C. Another computer with the same video card B. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.www. Any Time. Boot the system without scanning drives." .co m What does Safe Mode allow you to do? .BAT and CON FIG.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. thus forming an image on the drum? "Pass Any Exam. Run Windows without processing AUTO EXEC. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Logic bomb D.actualtests. The server log Answer: B. Where could you check for troubleshooting information? (Choose all that apply.) A.SYS B.com 292 Ac tua lTe sts A. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Worm C. Start Windows using only basic files and drivers. D. The manual that came with the card D.

D. Transferring C. Generators eliminate the requirement to establish log-in attempt limitations. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A.CompTIA 220-701: Practice Exam A. RDISK. Generators eliminate a user's tendency to create passwords that can be a security liability. Dirty drum D. C. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Defective toner cartridge B. thus forming an image on the drum. Brokenfuser Answer: B QUESTION NO: 967 A.co m 293 .EXE "Pass Any Exam. Any Time. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Worn pickup rollers C." . Generators extend the requirement to periodically change passwords. Automated System Recovery (ASR) B.com Ac tua A password generator can be part of a password manager. Writing B. Developing D. it can be easier to use a password generator based on that set of rules than to manually create passwords.actualtests. When a password policy enforces complex rules. Generators create new passwords every time a user signs in to prevent social engineering.www. What can we benefit from a password generator? lTe sts . B.

Enhanced Startup Disk (ESD) D. you need to use Automated System Recovery (ASR). CSMA/CD "Pass Any Exam. ISO C. DC out D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. of power supplies and AC adapters? A.CompTIA 220-701: Practice Exam C.com 294 Ac tua lTe sts . True B. DC in. CSMA/CA D. DC out C. AC in. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. OSI B. Any Time.co m . False Answer: A QUESTION NO: 970 Of the following voltage pairings. AC out B. AC in. and CD media.www. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. AC out Answer: C Explanation: The AC in. A. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. DC in. which one accurately represents the input and output. respectively. DVD media." .actualtests.

Although Incremental backup clears the archive bit. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.11g tua Which of the following wireless IEEE standards operate on the 2.11a operates in the 5GHz range and 802. 802.com 295 Ac A.11d D.actualtests. 802. Any Time.4GHz radio frequency range and are directly compatible with each other are 802. 802. 802. Complete B. you need to select the normal backup type.11b and 802.11d is not a commonly implemented standard. 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.) lTe sts .11g. Copy backs up all files but does not clear the archive bit." .www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. QUESTION NO: 973 Answer: B. Normal C.11b C.11a B. Incremental D. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. There is no such option as Complete backup.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.co m . The normal backup clears the archive bit after backing up to let the system know that the file was backed up. it only backs up files the files that have changed since the last backup.

WINNT.BAT B. SETUP.44MB D. QUESTION NO: 977 "Pass Any Exam. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Any Time. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.88MB.44MB. 720KB C. Mantraps C. WINNT32.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1.co m 296 . 1. 2. The extended-density 3½? floppy diskettes can be formatted to 2.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.www. Perimeter security B. It is the first layer of access control that is intended to delay or deter entrance into a facility. Security zones D.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. 360KB B. INSTALL.CompTIA 220-701: Practice Exam A. ." .EXE D.actualtests.EXE C.

System files not found B. and then remove it from laptop.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. Any Time.co m . False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. which command do you use to remove the Hidden. ERASE C. UNDELETE B. and ReaD.www. AUTO EXEC. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. Configuration file issues C. System." .com 297 Ac tua lTe sts . Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. True B.Only attributes on the file before you replace the file? A. Ring D. ATT RIB D.Boot file issues Answer: C "Pass Any Exam. Swap file issues OE.BAT issues D. BUS C.actualtests. Star B. A.

Read Only C.www. False . The server indicates that it has exceeded its session limit. Hidden. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. System "Pass Any Exam. m 298 . False tua QUESTION NO: 983 lTe Answer: A sts A.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Any Time. Which type of attack is probably occurring? A. True B. Virus attack D.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Smurf attack C.com Ac A. Archive D. B. True B." . TCPACKattack B.actualtests.

You notice that among all of the other ports. True "Pass Any Exam.D QUESTION NO: 986 A. Refer to the following Internet connectivity methods. Telnet B.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Archive. HTTPS Answer: C.C. FTP C. The attributes such as Encryption and Compression are not supported by FAT 32. HTTP D.actualtests.B. Dial-up Answer: C QUESTION NO: 987 USB.co m 299 .D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. DSL D. What services are associated with these ports? (Choose two. They are supported by NTFS files system. Cable B.www. port 443 and port 80 have been disabled. Read Only. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. eSATA and Express Card/54 are examples of hot pluggable devices A. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . and System attributes on the files.) A. Any Time. Compression Answer: A.CompTIA 220-701: Practice Exam E." . Satellite C.

co Answer: D m 300 . LDAP Answer: C "Pass Any Exam.www." . Hide answers/explanations Atypical backlight technology is A. is necessary to be entered before booting into the operating system? A. Because it is antiquated technology. CRT B. LED Answer: B QUESTION NO: 990 Which of the following password. CCFL C. Although some drives might not clearly key the receptacle for the Berg power connector. Like a hard drive. floppy drives have a 5.actualtests. once setup.25-inch form factor and must be installed in the larger drive bays C.com Ac tua lTe sts QUESTION NO: 989 . the floppy drive requires no external access.ROM drives. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. Any Time. floppy disk drives can no longer be purchased new. Like DVD. User Accounts C. you must insert the connector correctly or the drive can be damaged. LCD D. D. POST B. BIOS D.CompTIA 220-701: Practice Exam B. B.

CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete." . B. "Pass Any Exam.co m 301 . which statement concerning CPU and RAM configuration is most true? A. Floppy D. Driver signing D. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations.www. however. Any Time. Which of the following feature enables that? A. the portable computer will automatically connect to a wireless network.com Ac tua lTe sts . C. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. modern operating system on a computer lacking mutable secondary storage? A. if it is used in a hotel or on an airplane.actualtests. Roaming profile B. Hardware profile C. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. For example. Live CD B. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Network C. D. a portable computer with a docking station is generally connected to a local wired network. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module.

During your working hours.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. Remove Backlight D. Remove DVD.actualtests. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. Remove PC card adapters B. VPN C. malicious software that monitors Internet surfing habits C. As an experienced technician. FTP B. malicious software that is self-replicating and self-propagating B. Any Time." .ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m .www. WAN D. HTTP sts .com 302 Ac tua lTe A. malicious software that changes the user's home page D. Remove LCD C. what is your recommendation so as to avoid the potential damage during transit? A.

C. IP address B. C:\System32\Win B.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. B.co m 303 . A VPN is a secured line of communication between two points through a public network. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.B A.actualtests. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A.com Ac tua lTe Refer to the following descriptions. D. C:\Win\System32 "Pass Any Exam. Default gateway D." . C:\System\Windows32 C.) A. DNS server Answer: A. A VPN is a private network between two computers using wireless cards without using a wireless access point between them.www. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . Subnet mask C. Any Time. True B.

com Ac tua lTe A. Socket479 B. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Inverter C. SPGA "Pass Any Exam.CompTIA 220-701: Practice Exam D.www. Screen D." . Any Time.co QUESTION NO: 1002 m 304 . ZIF C. Windows protection error B. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A.actualtests. General protection fault C. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. LPGA D. Backlight B. what is the error that will be generated? . Illegal operation D. It also occurs when a program tries to access a memory address which does not exist. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. System lock-up sts When a Windows-based application attempts to access memory another program is using.

The dual layer capacity of Blu -ray disk is 50 GB.www. double-layer DVD+R B. Double-sided. Any Time. Host adapter Answer: A "Pass Any Exam. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Drive interface B. single-layerBlu-ray disc C.actualtests. Hard disk D. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Controller C. Moving the mouse pointer to the top of the Taskbar. No other given options can store roughly more than 17GB of data. Single-sided. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Left-clicking the mouse and double-clicking the Taskbar C. single-layer DVD. and then clicking and dragging D.co m 305 . single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Double-sided. pausing until the pointer turns into a double-headed arrow." .com Ac A. Double-sided.R D. Highlighting the Taskbar and double-clicking in the center tua lTe sts .

and a host adapter. A HDD magnetically stores data on discs that are known as platters. Improper manufacture C.www. The drive interface is the computer bus that connects the hard disk drive to the processor and memory.com 306 Ac tua lTe sts . you're trying to educate users on the importance of security." . 23 D. Some attacks. What term do you use to describe attacks of this type? A. controller. Power surge D. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Perimeter security D.actualtests. Biometrics "Pass Any Exam. IDS system C. take advantage of human shortcoming to gain access that should otherwise be denied. Any Time. Which port will you need to block to prevent Telnet from being used? A. you explain. You explain to them that not every attack depends on implementing advanced technological methods. What is usually a cause of this? A. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. 22 C. QUESTION NO: 1007 To increase security.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. you notice a discolored area. you decide to use your firewall to block the Telnet protocol. Spilled liquid B. Social engineering B. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. 21 B.co m .

such as video devices. It was used with trademarked name FireWire. which can connect up to __peripherals in a daisy-chained topology. /? B.link and Lynx.www. 15 B. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. /help C. which means delivering data at a guaranteed rate.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. 63 D. A." . QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. Any Time. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. This is because it is not only high speed but also supports isochronous data. to describe their 1394 products. /and D.co m 307 .com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. 127 C. lTe sts .actualtests. Other companies make use of other named such as i.

Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.www. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics.co m 308 . Ink cartridge B. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. C. Run search. Ipconfig C. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Toner cartridge C. Click Start-> All Programs-> Search. Answer: D "Pass Any Exam. Ping B.actualtests. Any Time.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. sts . Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Click Start-> Search." . Daisy wheel D.exe at the command prompt. Tracert D. how can you start a search for files and folders? A. This ink is fired through Ink Cartridge. D. Left-click a directory and choose Find. B.

) A.co m You have a computer with the IP address 171.226.) A. Answer: C. Class A B. Carry monitors with the glass face away from your body. Answer: B. Provide properly maintained tools and equipment. AT system connector B. What class is this address? . which of the following are good procedures to follow? (Choose all that apply. Any Time.1. Attend yearly OSHA safe work environment seminars. C." . Berg "Pass Any Exam. Ensure that there are no safety hazards in your path.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. B. Keep records of accident reports. Use a cart for heavy objects.C. D.com 309 Ac tua lTe sts A. D. Class C D.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Display an OSHA poster in a prominent location.www.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Class B C. C. This is not a valid IP address . Lift by bending over at the waist. B.actualtests.18.

. S2 C.www. Molex D. Any Time. S3 D. An overheating printer C. True B.D QUESTION NO: 1022 "Pass Any Exam. S4 QUESTION NO: 1020 A.actualtests. to a laptop. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. A faulty transfer corona wire B." .CompTIA 220-701: Practice Exam C. For example.co m Answer: C 310 . A broken cleaning blade Answer: C. What two things are the most likely causes of this problem? (Choose two. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. you see residue from previous images on the output. S1 B. A bad erasure lamp D. as well as additional ports.com Ac tua lTe sts The docking station adds expansion capabilities. without sacrificing the mobile computing functionality of the machine.) A.

Any Time. B.www. C. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. So. SATA hard drives most often use the same type of power connector as PATA hard drives. Recently." . Before leaving the Repair Center. The 4 pin Berg connectors provide power "Pass Any Exam. Ask the customer when they would like to have the work completed. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. D. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Therefore they use Molex connectors. Molex connectors are used with PATA hard drives. Memory cards C.actualtests.co m . there is something wrong with it. but he has no idea what the problem is. B. the customer is anxious to know when he might come back to pick up his computer. he takes the computer to the Repair Center and as a technician.state drives D. What is the best answer to that? A. D. Ask the customer to check daily to see when it is completed. C.com 311 Ac tua lTe sts .CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Thumb drives B. Inform the customer that others are waiting. SoliD. Give the customer an estimated time for repair based on the technicians assessment. you are responsible for fixing the problem. while Berg connectors are used with floppy drives. The technician will get back to them as soon as possible.

000volts D. It also allows you to write notes directly on the screen with a special pen called stylus.000 volts to feel a shock.www. 300.000 volts is below human sensation.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. The charge below 3. 30. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. lTe sts . Tablet C. SATA hard drives and PATA hard drives do not use the same type of power connector.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. The P8 and P9 connectors are used by AT-based motherboards.000volts C. 3. Netbook D. Both SATA Power connector and Molex connector cannot be used on the same drive. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.co m . If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. "Pass Any Exam. Any Time. It has a fliparound screen and can be held like a large notebook." . Luggable B. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. 300volts B.CompTIA 220-701: Practice Exam supply to floppy drives.actualtests.

co m 313 . eSATA and Express Card/54 are examples of hot pluggable devices A. False Answer: A "Pass Any Exam.com Ac tua lTe sts .www." .actualtests. Any Time. True B.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.

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