CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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co m 7 . Tape D. The PC needs an AT-to-ATX adapter.actualtests." . HDD Answer: D QUESTION NO: 20 "Pass Any Exam.www. Which of the following can be disabled in the BIOS to prevent this message from appearing? . Flash C. The PC needs a 24-to-20 pin ATX adapter. The PC needs a 26-to-20 pin ATX adapter. WiFi Protected Access (WPA) D. The PC needs a NLX to ATX adapter. SDD B. Intrusion detection C. Which of the following is needed to solve this issue? A. D. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. B. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket.com Ac tua lTe A. C. Trusted Platform Module (TPM) B.

Device Manager> expand 'Sound. 6-pin mini-DIN D." . Hardware Compatibility List "Pass Any Exam. DSL B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Satellite D.www.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. HDMI . DVI B.co m Which of the following connectors are used for musical equipment? 8 . Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. System Information B. Cable C. Any Time. how would the technician update the driver? A. After extracting the driver. MIDI C.actualtests. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.com Ac tua lTe sts A.

1.255. A wax-based substance is melted and applied directly to the media.255. the beep codes may vary.0.www. C.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.CompTIA 220-701: Practice Exam C. "Pass Any Exam. Heat is applied to heat-sensitive media to create an image. Any Time. 192. D.255. NIC D. 128. Dr. Toner is applied to a photoconductor and transferred to the media.255.255.0.255 B. Watson D. Power supply C.255.255 D. sts In the laser printing process.255.com 9 Ac tua lTe A. because of the wide variety of models shipping with this BIOS.0. Toner is sprayed to the media. which of the following is true? .0-255. Which of the following components has MOST likely failed? A.0-223.1-126. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.255. and 2 short beeps. 1.1." .255 C.0.0. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.0. 224.co m Answer: A . B. Sound card B. However.0-191.actualtests.

The technician comes to the conclusion that liquid was "Pass Any Exam. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. Blu-Ray D. the technician discovers that the user was eating lunch while typing the document. WPA encryption B. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. Floppy B. RJ-11 D. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. DVD C. BNC ." . RJ-45 B. MAC filtering C. in which the keys are not typing anything within document editing software.www. After questioning the user. ST C. NAT translation D.co Which of the following connector types is used on CAT5e cable? m .actualtests. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue.com 10 Ac A technician is installing Windows Vista onto a new computer locally.

which of the following would be the NEXT step to follow? A. B. B.3 V rails. 24 Answer: A. Make closing notes of the repair. QUESTION NO: 33 "Pass Any Exam. AGP and ISA cards) used 5 V or 3. 3. but nothing is being printed on the paper.3 V for power supply. 15 E. Any Time. because most of the electronic components (CPU. Ask the user open-ended questions." . D. Which of the following should the technician do FIRST? A. Update the firmware in the printer. C. PCI . Replace the fuser in this printer.actualtests. A. chipset. RAM.3 B. D. The printer successfully feeds paper through the unit while running the manufacturer's print test. 5 C.CompTIA 220-701: Practice Exam spilled onto the keyboard.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3.www.co m .com 11 Ac tua lTe sts . Verify the system functionality. Check the ink cartridges for proper ink levels. Check the toner levels in the printer. C. 6 D. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Replace the keyboard with a new keyboard. According to the troubleshooting theory.

Reduce heat on a component through evaporation C.co m 12 ." . when the video game starts the computer crashes. Smart card reader C. Update the video driver B. Barcode reader B. 25 D. Roll back the video driver C. Any Time. 23 C. KVM D. 80 "Pass Any Exam. 21 B. Provide for heat transfer from a component to theheatsink D.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.www.com Ac A. Run a System Defragmentation D. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Insulate a component from the friction of theheatsink B.actualtests. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Which of the following should the technician perform FIRST? A.

co m ." . Any Time. Leave the document open and do not mention it to the user and proceed with the work. Ask the user to close the document so that the work can proceed. C. Upon making the connection. Complex logon passwords D. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Close the document without commenting to the user and proceed with the work. Copy the document to a network drive as a backup so that work can proceed. Power on password B.www. Recommended for analog phone lines B. Recommended for ceiling use only D. When the system is first turned on it will prompt for the Power On password.actualtests. Flexible PVC outer jacket C. Without it the computer will not "Pass Any Exam. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Which of the following steps would be BEST to take? A. Intrusion detection C. the technician discovers the customer has a confidential document open. B. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem.com 13 Ac QUESTION NO: 39 tua lTe sts . Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.

The expansion slot needs to be enabled in the BIOS first. B. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. The card is a PCI Express card and the laptop supports PCMCIA. However. and USB webcam installed and connected. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. RJ-45 B. Which of the following is MOST likely preventing the machine from booting normally? A. D. sts . the card refuses to fit into the expansion slot. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. C. Any Time.CompTIA 220-701: Practice Exam continue to boot.com Ac QUESTION NO: 42 tua Answer: D lTe A. B. C. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. The card is a PCMCIA card and the laptop supports PCI Express cards. D. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The card needs to have the compatibility jumpers set before it can be installed into the system.www. Answer: B "Pass Any Exam. BNC D. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A.' It has a USB flash drive. Which of the following is MOST likely the reason? m 14 . USB printer. RJ-11 C.actualtests." .co A technician is trying to install a previous-generation expansion card into their new laptop.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Delete existing programs D.actualtests. Any Time. Delete personal data Answer: B.D QUESTION NO: 64 While a technician is working on an employee's computer. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Upgrade the firmware E.www. Politely inform the user that all questions will be answered later. A. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . another user begins asking irrelevant questions. C.co m . Upgrade the processor B. B. which of the following are best practices? (Select TWO). Which of the following is the BEST course of action? A. After checking to make sure the network printer is available. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Start>Settings>Control Panel>Accessibility Options D. Which of the following devices are the additional four pins used? "Pass Any Exam. Request the manager to assist in the situation. Start>Settings>Control Panel>Administrative Tools C. Update the BIOS C. Start>Settings>Network Connections B. Leave the station and call another technician to complete the repair. D." . A.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Take a long break to step away to relax and refocus.

Printer hardware problem C. Print spooler is not running tua lTe On a Windows computer. Incompatible print driver D.com Ac A.www. Any Time. Applets B. Cultural sensitivity C.CompTIA 220-701: Practice Exam A. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . The user was able to print previously.co m 22 . Features C. Personal calls B. a user is unable to print documents to locally attached printers or network printers. Positive attitude Answer: A "Pass Any Exam. Extra RAM D. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Incompatible cabling B. Extra drives B. Timeliness D. The processor C.actualtests. Widgets D." .

Anti-virus software D. Use a dry paper towel and an anti-static strap C.com Ac tua lTe sts . Use a slightly damp cloth and a vacuum D. Use a lint free cloth and glass cleaner B.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.11b C.co m 23 . 802. Anti-adware software C. 802. printer.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. monitor. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2." .4GHz band with a maximum data rate of 11Mbps? A.actualtests. and network when using a laptop? "Pass Any Exam.11g D. 802. mouse. Anti-spyware software B.www. 802.11a B. Any Time.

com Ac tua A. D. B.255 C. Provide a way to recover corrupted print jobs through the command prompt. Provide a way to access the hard drive in an emergency through the command prompt.0. Listen and do not interrupt the customer." .CompTIA 220-701: Practice Exam A. a technician's NEXT course of action should be to: A. 224. Delete a virus that has infected the hard drive through the command prompt.co m 24 . lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . 255. Offer different repair options for the user's convenience. After they finish explaining. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.255. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.255. C. D. Bluetooth B.actualtests. Restate the issue or question to verify understanding.0.255.0 B.0. Allow the restoration of a previously made image of a desktop through the command prompt. 127.255 D. B.255.0.0 Answer: D "Pass Any Exam.www. Provide proper documentation on the services provided. 192. Network hub C. Docking station D. C. Any Time.

The processors have an additional 64 instruction sets. Dual core processing . D. The processors contain 64K new transistors. SD card B. C." . The processors provide a 64-bit register.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Any Time. Hyper-threading B. Zip drive C. SpeedStep technology C. The processors are made with a 64nm manufacturing process. Quad core processing D. B. AMD Athlon 64 and 64 FX? A.www.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. Stylus "Pass Any Exam. Blu-Ray D.

FAT C. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. PCI B.actualtests. Smart card C. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.CompTIA 220-701: Practice Exam B. CDFS . FAT32 B. Biometrics D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. Any Time. Which of the following is the MOST likely reason? A. ISA D.co m Which of the following file systems MUST be used when implementing EFS? 26 . QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. NTFS D." .www. PCIe C. "Pass Any Exam. The hard drive needs ATA drivers loaded via the F6 option during install.com Ac tua lTe sts A.

Of which of the following is this an example of? tua lTe sts . KVM C.actualtests. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. A smart card reader B. otherwise it may try to boot from floppy ). You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. Before the drive is replaced. C.CompTIA 220-701: Practice Exam B. Just at this point press F6 and show the drivers on the floppy." . The hard drive did not have the jumpers configured correctly and needs to be checked. A biometric device D. PCI Express card B. PCMCIA card D. Any Time. The hard drive is incompatible with Windows XP and needs replacement.co m . it will ask you if you want to install drivers.com 27 Ac A technician has a security device which displays a number that changes overtime. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Docking station Answer: D QUESTION NO: 85 A.www. D. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. A token device C. The hard drive needs SATA drivers loaded via the F6 option during install. which of the following troubleshooting steps should be done? "Pass Any Exam.

com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. but the information is limited. services. software and network components? A.co m . Identify the problem C. MMC C.msc from the Run option on the Start Menu. followed by clicking the Services tab.mmc B." .exe C.www. Device Manager B. MSCONFIG Answer: B QUESTION NO: 89 802. Any Time. services.CompTIA 220-701: Practice Exam A. this is fine. The Services window will open. sts . The preferred way to make changes to services is to launch services. gpedit. Establish a theory of probable cause B. MSINF032 D. The first is to use the MS Configuration Utility by typing msconfig. If you want a quick visual of which items are running or stopped.actualtests.exe D.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. Perform a backup D. msinfo32. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.11g has the potential to support up to: "Pass Any Exam.exe in the Run box accessed via the Start Menu.

C. Passwords D. of a non-recoverable nature. that causes the system to "crash. D. Driver updates for new installations B." The term is named after the color of the screen generated by the error. 54Mbps." .www.actualtests. Any Time. Firewall B. Windows Vista Ultimate B. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Windows Vista Home "Pass Any Exam.co m 29 . 11Mbps. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. 50Mbps. Save information for critical files before system shut down C.com Ac tua A. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).CompTIA 220-701: Practice Exam A. B. Diagnostic purposes of a critical system error D. Smart cards C. 100Mbps. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 .

Any Time. CRT Answer: A.com 30 Ac tua lTe sts . Toggle theFn keys C.co m . Magnet D. Which of the following BEST solves this issue? A. a technician should look in which of the following default locations? A. QUESTION NO: 95 A laptop's battery will not charge. Plug the laptop into a UPS Answer: C "Pass Any Exam. C:\ProgramFiles C. Remove all unneeded peripherals B.actualtests. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Swap the A/C adapter D. A.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Microwave E. Windows XP Home D.www. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). C:\Windows\System32 B." . C:\Users\ D.CompTIA 220-701: Practice Exam C. Cordless phone B. LCD C.

Where can the technician configure this setting? A. SDRAM D. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. B. D. A network which has no connection to the Internet and is private by design. RIMM B. A private tunnel through the Internet to securely communicate with a remote network. C. Any Time. Which of the following memory types would be the correct type? A.com Ac QUESTION NO: 98 tua Answer: B lTe A." .co m 31 . DDR RAM C. Control Panel C.www. sts . BIOS B. A security encryption feature that encrypts wireless traffic with an access point for communication.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Internet Explorer Properties D. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam.actualtests. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN.

actualtests. A. \\computername\sharename C. C. A. Any Time. IEEE 1394 "Pass Any Exam. EISA E. SNMP D. D. DVD. Check for the latest motherboard firm ware updates. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. PCIe B. USB 001 B. AGP D." . Test the essential components of the system during power on. Test the software and hardware drivers before the operating system loads. ISA C. IP_ip_address E. Load the operating system into memory during power on.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO).co m 32 .com Ac tua lTe QUESTION NO: 101 sts Answer: B .RW C.DL B. DVD.R D. CD.www. B. CD.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). Which of the following types of portable media offers the LARGEST storage capacity? A.

com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. The cooling of some components can be reduced or totally eliminated and can cause damage. then the cooling of the PC changes dramatically. Helpensure proper air flow through the case.www. Help limit electrostatic discharge (ESD) inside the case. B. This address can be verified from printer's configuration. Answer: B QUESTION NO: 104 A.co m 33 . HTTP C." . Helplimit radio frequency interference (RFI) inside the case. D. Helpprevent moisture buildup in the case. sts .CompTIA 220-701: Practice Exam Answer: B. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. if your PC's enclosures are open.actualtests. Any Time. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. However.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. HTTPS D. a technician notices that several unused expansion card slots have open ports. QUESTION NO: 105 "Pass Any Exam. C. SMTP B. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.

The print queue window from system tray B.www. Sometime if the IP address of the printer is changed you cannot print. C. Any Time. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. New drivers have been released and need to be installed. QoS for printing is not functioning over the LAN. D. The printer needs to have a cartridge replaced.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. E. B. RJ-45 "Pass Any Exam. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. T-Connector B. Print spooler view in the Printers Control Panel D. The printer would not start printing again till that print job is removed from the queue. A job in error status is at the top of the print queue. Which of the following is the MOST likely cause of the issue? (Select TWO). Sometimes. BNC C. The printers IP address has changed. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. Answer: C. A technician has verified the printer is online and prints a configuration page from the printer. A.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed.com Ac tua lTe sts ." . To find this problem you can ping the printer from your computer.actualtests. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Properties of the printer from the Printers Control Panel C.co m 34 .

A. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.CompTIA 220-701: Practice Exam D. 3x C. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. 24x Answer: A. Any Time. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.actualtests. C.co m . LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.D QUESTION NO: 109 A. 6x D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.com 35 Ac A user calls and says they cannot get to the Internet.www. The Syntax IPCONFIG /all displays full configuration information. 8x E. 1x and 8x bus speeds can be used." . 1x B. D. You can type the Ipconfig command by "Pass Any Exam. B. Start>Run>typeipconfig>click OK and ask user to read the results. sts .

To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .. The recovery process will start." .com Ac tua lTe sts QUESTION NO: 111 . Operating system CD B. press F2." at the bottom of the screen. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). Dynamically assigns IP addresses for easy client configuration. Provides resolution of host names to IP addresses. you need Operating system CD and the recovery floppy disk that you have created. chkntfs B.actualtests. D.. Vendor recovery CD D. The DNS server strictly functions as an ip address lookup for a given domain name. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. Provides security for a network through the use of ACLs. Secures network traffic through shared key encryption. B.www. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . Any Time. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. A. Which of the following is needed to perform an ASR restore in Windows XP? A. dxdiag "Pass Any Exam.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Recovery console C. C.co m 36 .

" . This partition is not assigned a drive letter and is not accessible from Windows. A recovery partition put there by the manufacturer. D.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. C. tracert D. Answer: D A. B.co m . Any Time. Which of the following is the MOST likely explanation for this extra partition? A. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port.actualtests. sts . Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. Space reserved by the drive manufacturer for firmware.www. A potentially dangerous virus has been downloaded onto the system. Parallel port B. IEEE 1394 port D. ipconfig E. ping Answer: C. Space set aside by Windows for use by the virtual memory swap file.CompTIA 220-701: Practice Exam C.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. Serial port C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Which of the following is the correct path to change the language settings? A." .www. Clean the toner cartridge. B. You should always use the test page feature from the printer properties. Control Panel> Accessibility Options> General "Pass Any Exam. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. sts . The airflow is blocked. D. C. The processor is improperly seated due to bent pins. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Replace the fuser. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Insufficient memory for the OS.CompTIA 220-701: Practice Exam Explanation: First check the boot order. to test printing. Having arrived onsite. which you already know.actualtests. Excessive internal display brightness is set. the technician has a discussion with the customer and reviews some examples of their print jobs.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Any Time. Print a test page. C. If that does not work then you may need to delete and reinstall the printer. D. not from an application. B.co m Answer: D . Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Change the paper. Which of the following should the technician do NEXT? A.

11g B. Which of the following would be MOST likely to fix the problem? "Pass Any Exam.11b supports communication only up to 11Mbps.11x refers to the family of 802. 802. 802. Reboot the computer. Which of the following standards of wireless card did the technician install? A. sts .11 standards. Print a test page." .11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. D. B.CompTIA 220-701: Practice Exam B.actualtests. and Bluetooth supports communication up to 3Mbps.11x C. Control Panel> Regional and Language Options> Regional Options C. 802.11g standard if you want to use a standard that can support communication up to 54Mbps. 802.www. 802. C. Perform a self-test page. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. the technician successfully tests for speeds of up to 54 Mbps. 802. Cycle theprinters power. When connecting the laptop to a wireless network. Any Time.11b D. Control Panel> Regional and Language Options> Regional Options> Customize D. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.co m 45 .

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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Any Time." .www. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A.0 SP1 then Windows XP Home. Which of the following describe the potential upgrade paths? (Select TWO). C. True positive D. then to Windows 98SE then Windows XP Home. Answer: A.C QUESTION NO: 157 To lengthen the life of computer hardware. and then turn off the device. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. it is BEST to perform which of the following actions on a routine basis? A.co m 52 . Upgrade to Windows NT4. D.CompTIA 220-701: Practice Exam A. and then remove from laptop. C. Clean out the dust with compressed air. Clean out the dirt with a damp rag. Turn off the laptop. A. E. Upgrade to Windows XP Home directly from Windows 95.actualtests. B. Remove the driver from Device Manager. True negative C. Stop the device. Upgrade to Windows 98SE then to Windows XP Home. Remove hardware in Control Panel.com Ac tua lTe sts . Upgrade to Windows 95 OSR2. Defragment the hard drive weekly. B. B. "Pass Any Exam. Perform a clean installation of Windows XP Home. Degauss the display and drives. False negative B. C. D. D.

The paper needs to be replenished. HKEY_USERS C. The modem is not recognized in Device Manager. Answer: C QUESTION NO: 162 "Pass Any Exam. HKEY_ CURRENT_USER B. C. The printer does not recognize the font type. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.co When trying to print.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. D. The computer needs to upload the print job. but is unable to successfully install the drivers." . The high encryption package is not installed.actualtests. The modem is not functioning properly.com Ac tua lTe A. C. The technician has the correct. HKEY_CURRENT_CONFIG D.www. B. The account does not have permission to install drivers. Printer firmware needs to be updated. Which of the following would be the MOST likely cause of the problem? A. sts . a balloon in the system tray indicates a print job has failed to print. Any Time. D. B. updated drivers. Which of the following is the MOST likely cause? m 53 .

LCD C. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer.EXE B. DVD. which of the following should be removed to avoid damage during transit? A.co m 54 . Electrical tape B.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.www." . PC card adapters B.com Ac A. Mercury C. Masking tape C.ROM drive "Pass Any Exam. SPUNINST.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.EXE C. Any Time. Which of the following should be used to repair the wire? A.EXE D. TASKMAN. a technician finds a wire with insulation damage from rubbing up against a cooling fan.actualtests. Electromagnetic Interference (EMI) B. Duct tape D. CONVERT. PROGMAN. Lithium D.

com Ac tua A.CompTIA 220-701: Practice Exam D. Electromagnetic interference B. Install ceiling fans in the room. D. LDAP B. High voltage discharge C. Directly spray the vents with compressed air." .co m Answer: C 55 . C. B. POST C. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Radio frequency interference D. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. BIOS D. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Periodically clean the vents using a small vacuum cleaner.www. Any Time. Which of the following should the technician take under consideration? A.actualtests. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Use a moist rag to clean the vents monthly.

www." . Fiber B. sts . Location of the PCs with respect to each other D. Begin running diagnostic software and confirm findings with another technician. D. Get the customer contact information.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration.actualtests.co m A customer brings a PC for a technician to repair. Cable D. DSL C. C.com Ac tua lTe A. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Electrical safety with the extra network cables C. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Cable management to avoid trip hazards B. Which of the following can the technician do to better understand the customers issue? 56 . run diagnostic tests. Any Time. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Ask open-ended questions to gather the symptoms. B. Which of the following should the technician keep in mind when setting up the lab? A. and then confirm the findings with the customer.

To change the voltage coming from the wall C. To allow alternating current to be used instead of direct current D. D. WEP C. Satellite D. Converts AC power to DC power that a computer can use to operate and charge its battery. which of the following is broadcasted by default and should be disabled? A. DSL B. Changes DC power to AC power to charge the battery and enhances portability.actualtests. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Any Time. Broadband C.CompTIA 220-701: Practice Exam A. Answer: D "Pass Any Exam. B. SSID D. Allows for a portable computer to be easily moved without being plugged into an outlet.co m 57 .www. C." .com Ac tua lTe sts QUESTION NO: 174 . Filters incoming voltage spikes and surges. To allow the power supply to operate at different voltages B. WPA B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Fiber Answer: D QUESTION NO: 173 When setting up a WAP.

Dot Matrix C.actualtests.www.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . DDR3 D. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.com 58 Ac tua lTe sts A. DIMM C. SIMM D. DDR2 . Any Time. Laser "Pass Any Exam. SODIMM B. DDR B. Thermal B." . Impact B. Laser D. SDRAM C.

FTP D. Thermal B.CompTIA 220-701: Practice Exam C.co m Answer: A . Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. Inkjet C. Inkjet D. ISA B." . PCIe X16 Answer: C "Pass Any Exam. tua lTe A. WAN sts Which of the following allows a secure connection between two points? . Any Time. Color Laser D. PCMCIA D. HTTP B. AGP 4X C.www.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. VPN C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A.actualtests.

Make sure the laptop display is enabled.www. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. C. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. Remove the hard drive and destroy it.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. ct23&P#h~ Answer: D A. Run a large magnet over the top of the hard drive several times. Remove the memory and destroy it. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Any Time. D.co m 60 . CompTIA558475 C. C. Make sure the OS has the latest video drivers installed." . SR1234ct B. Replace the LCD inverter. Replace the video card inside the laptop.actualtests. D. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. rw2%HN D. B. B. Reformat the hard drive to a clean state using the format command.

S/PDIF B. USB 2. Any Time. 100Mb/s B. PC2100 B.1/2. USB 1.com Ac tua lTe sts QUESTION NO: 188 .0 C. SATA D. IEEE 1394 B. 10000Mb/s D. DDR333 C.CompTIA 220-701: Practice Exam A. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A." .actualtests. DDR400 D.1 C.co m 61 .www. 1000Mb/s C. USB 1. IEEE 1394 D.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. 1Gb/s Answer: A "Pass Any Exam.

"Pass Any Exam. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A." . . Control Panel C. Data written to a disk located in a paging file that would not fit into the systems RAM. C. Any Time. Set the refresh rate to the lowest the monitor can display. Flash memory used to hold temporary files before deletion. D. B. Start Menu D. B. Calibrate the monitor. Program Files B. Provides use of more powerful video graphics accelerators. C. Set the resolution to the highest the monitor can display.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Provides addressing of memory beyond 4GB.actualtests. The maximum amount of memory a given system can potentially have.com 62 Ac tua lTe sts A. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A.www. C. D. Provides access to larger hard drive partitions. Provides use ofPCIe X16 expansion slots.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. B. Degauss the monitor.

Hibernate.g. D. send packets to other network devices on the LAN instructing then to enter a low power state (e. Built-in encryption standards B. D. Document findings. and outcomes. resume from a low power state when it receives a network packet telling it to do so. C.com Ac tua lTe A. Any Time. Establish a theory of probable cause. send broadcast packets over the LAN to all computers simultaneously. Off).actualtests. C." . A portion of physical RAM that is mirrored to the hard drive for redundancy.co m Answer: D 63 . QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. Lack of drive heads and platters D.CompTIA 220-701: Practice Exam D. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. B. actions. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Identify the problem.www. Larger capacity than traditional magnetic drives C. B. Verify full system functionality. Answer: D QUESTION NO: 197 "Pass Any Exam. collect all packets that are sent to any device on the LAN.

Which of the following is the quickest way to accomplish this? A. Are you sure you ran a find on the system and the program is just not misfiled? D. A. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Move the computer and attach to the printer. Is the power cable on the monitor loose? D. Purchase an external Ethernet print card. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Are you sure the power button is not stuck? B.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. C. Were there any new software updates done? Answer: B. Any Time. Set up a local print queue. Was any hardware installed since it last worked? C.com Ac tua lTe sts . B. Which of the following RAID levels should be implemented? A.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. it just keeps rebooting. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance.actualtests.www. Share out the printer from the attached computer. Which of the following questions should a technician ask to help determine what occurred? A. D. Was there a power outage since yesterday? B. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. RAID 0 "Pass Any Exam.co m 64 . Has the monitor been replaced recently? E." .

and serial number. RAID 4 D.com Ac tua lTe sts QUESTION NO: 202 . model. Elevate the call to a higher level of support. Answer: D A technician uses a call logging process in order to: (Select TWO). select the appropriate priority level for the issue. Any Time. compose a record which allows user authentication. RAID 1 C. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. Allows the operating system to be backed up with immunity to virus activity B. Identify the user and associated problem. track the process of the incident. D. identify common issues among multiple users.www. B. Answer: B. Identify the hardware make. Allows the operating system to be rolled back to a previous point in time D.co m 65 .CompTIA 220-701: Practice Exam B. B. Allows the operating system to assigns dates so that user data files are backed up C. C. D. C. Assign an appropriate priority for the issue." . E.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A.actualtests. which of the following should the technician do FIRST? A. A. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. help maintain a balanced workload for the help desk technicians.

DVD.RW C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO)." .co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Empty the recycle bin and deleted email items. Blu-Ray D. Use thecheckdisk utility. Userestore point to roll back the computer to a previous date.www. A. Use the defragment utility. Dual-sided DVD . D.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. E.actualtests. Utilize less memory C. Use the drive compression utility.RW+ B. Increased network speed E.com Ac tua lTe sts A. B. The hard drive light is constantly on. Increase system security B. DVD. A. Longer chip life Answer: C.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Answer: A. Increased performance D. Any Time. Which of the following can be performed on the hard drive to improve performance? (Select TWO). C. "Pass Any Exam.

Run the program as a local administrator." . C. VGA E.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router.actualtests. Inform the customer that others are waiting. The technician will get back to them as soon as possible.CompTIA 220-701: Practice Exam A. USB B. Add an exception to the firewall for the program. QUESTION NO: 209 A. Which of the following is the BEST response for the technician to give? A. Ask the customer when they would like to have the work completed. B. CGA D. RFID smartcards "Pass Any Exam. DVI C. Logical token B. Any Time. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . and asks when it will be done. B. S-Video Answer: B. Check for any updates to the program. A. Encrypted passwords C. Give the customer an estimated time for repair based on the technicians assessment.www. The user states that they do have Internet connectivity.D QUESTION NO: 208 A customer brings a PC in for repair. Ask the customer to check daily to see when it is completed.co m . C. D. D. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO).

D.co m 68 . Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. a user is reporting system crashes and performance loss. Coaxial B.CompTIA 220-701: Practice Exam D. C. Ensures all users physically login to the wired network B. Disable the device in Device Manager." .www. Retinal scan Answer: D.com Ac tua lTe sts .actualtests. Which of the following would be the FIRST step in resolving this issue? A. Plenum D.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Encrypts data traveling across the wireless network D. Fingerprint reader E. Download and install updated drivers for the device. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. B. Try installing the device to a different port or slot. Contact the vendor for an RMA. Answer: C "Pass Any Exam. Any Time. UTP C. Ensures that only certain devices can access the network C.

Which of the following boot options would be MOST effective in troubleshooting this issue? A. Safe mode with command prompt D. Safe mode B. Which of the following Windows features BEST accomplishes this? A.actualtests.co m 69 . Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Floppy drive E.ROM Answer: C. and after restarting their PC the display is no longer appearing.www. Hardware profile C. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). DVD. A. when locally connected. Serial Cable B. Any Time. Wireless Zero Configuration D.ROM C. When the laptop is removed from the docking station. Boot to the recovery console C.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. USB drive D.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network." . Driver signing B. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. CD.com Ac tua lTe sts . the user would like the laptop to automatically switch to the wireless connection.

Update the Antivirus definitions. fdisk B. C. B.www. Contained in a text file C.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Security Center B. Machine Debug Manager D.actualtests. Obscure word in a dictionary B. D. Which of the following solutions would resolve this issue? lTe sts . Contains numbers and letters E." . sysprep "Pass Any Exam. Windows reports that no antivirus software is currently protecting the system. A. Any Time. Disable the antivirus logging in the Event Viewer.co m 70 . System Restore C. Install the Microsoft Malicious Software removal tool. Contains AES encryption D. Disable antivirus protection withinSecurity Center notification. Contains special characters Answer: D.com Ac tua After successfully installing a free antivirus solution. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO).E QUESTION NO: 219 A.

1 B. and WDS is available in Windows Server 2003. 80 C.actualtests.com Ac A. you need to use the Sysprep utility.0.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. Windows XPMedia Center D. 10. WindowsVista Basic B.co m 71 . 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .1. Any Time.1 D." . telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. regedit D. RIS only comes with Windows Server operating systems. which comes with Windows 2000 Professional.1 C. 172. Windows XP Home C. 53 B. Ghost is a third-party utility.CompTIA 220-701: Practice Exam C.1. QUESTION NO: 221 Which of the following is a class A IP address? A.0. 192.www. WindowsVista Ultimate "Pass Any Exam. 224.168.0.16.0. 110 D.

D. D. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. 650MB. opens a text based word processor. Any Time. changes the boot sequence order.actualtests. C. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. D.7GB.www. B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. remaining hard disk storage space. the speed and available bandwidth of Internet connections. makes changes to the registry. 9GB. Answer: C QUESTION NO: 226 The edit command line tool: A. a technician has determined what has caused the problem. can be used to modify desktop preferences. 4.com Ac tua lTe sts . 25GB. the reliability and speed of search indexing. C. C. B.co m 72 . Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam." . a performance value of system components. B.

Secure ID Token "Pass Any Exam. Smart card B. before performing hardware upgrades a technician should: A.actualtests. B. actions and outcomes. Computer Management B.CompTIA 220-701: Practice Exam A.www. C. Fingerprint reader E. C. Barcode scanner C. D. Ask the user opened ended questions to see if they agree with the cause. REGEDIT C. Task Manager D. check the HCL. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Optical recognition F. D. A. archive old drivers. Document findings." . clean each component with an approved cleaning solution. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Verify full system functionality.co m . Event Viewer Answer: C QUESTION NO: 229 As a best practice. Establish a plan of action and implement the solution. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. perform a disk defrag. Voice recognition D. B.com 73 Ac tua lTe sts . Any Time.

E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. which of the following file system should be used in formatting the drive? A. Any Time.actualtests. FilterKeys B. Encryption Keys D. UFS C. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Start > Control Panel > System B.www. ToggleKeys C. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.D.co m 74 . NTFS B.CompTIA 220-701: Practice Exam Answer: C.com Ac tua lTe sts ." . FAT D. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. Right-click My Computer thenselect Manage C. Right-click on theprinters icon and select Properties D.

Any Time. Nothing else should be plugged into the UPS under a user's desk. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts .com 75 Ac A. Power cord is loose. The hard drive is in standby mode.www. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. D. Mouse and keyboard need to be cleaned. C. Hard disk failure or operating system needs to be reloaded." . convert B.co m . Laptop computer C.actualtests. format C. diskpart D. B. Bluetooth headset "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. LCD monitor D. the AC adapter of the laptop and the computer. Laser printer B. Which of the following is MOST likely the problem? A.

C. The PC is currently holding two sticks of 512MB PC2700. Power cycle the computer. FilterKeys E. Data Execution Prevention Answer: B. A.CompTIA 220-701: Practice Exam B. "Pass Any Exam. Reload the driver for the monitor. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Windows Event Viewer B. Degauss the monitor. Any Time. AM/FM radio D." . 2100 B. 3200 D. Large screen television C. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . 2700 C. Windows Defender C. 5300 tua lTe A technician is installing a RAM upgrade into a PC. Assuming the necessary slots are available.actualtests. D.www. Replace the display adaptor.co m . Which of the following actions BEST resolves this issue? A.com 76 Ac A. and the technician would like to install an additional two sticks of 512MB PC3200. CHKDSK D. B.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use.

Erase the hard drive using a disk wiping program. Pass all computer components near a large magnet. An alert at logon when an unknown user has tried to logon B. D." . Run FDISK on the hard drive. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam.com 77 Ac tua lTe A. An alert when the computer case has been opened C. B.www. WPA encryption D. sts . MAC filtering B.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. WEP encryption C. Reformat the hard drive to a clean state using the format command.co A computer is being sold over the Internet. C. A set of firewalls and anti-virus programs protecting the computer D. Any Time.

D. We have identified the problem and we will have it back up as soon as possible.hoc wireless connection D. Video capture card D." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. Connect to it through a TCP/IP port C. B. There is no way to tell how long this will take. A technician believes the on-board NIC is bad. Graphics card C. We will have it back up within the hour. Connect to it via an aD. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Is your work solely depending on the server? Try to not be upset because before you know it.actualtests. I am not the server technician so please do not take a bad tone with me. TV tuner card B. Which of the following would be the appropriate response? sts .co m . Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. C. the server will be back up.www. We believe the problem is the network interface card. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. a notice appears on the screen which says the site is being blocked by a filter. One particular caller demands to know exactly how long the system will be down. Hardware and software are not exact sciences. Any Time. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.com 78 Ac tua lTe The file server had an expected outage this morning. Connect to it through a computer share B.CompTIA 220-701: Practice Exam A." .

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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QUESTION NO: 255

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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RAID 1 C. RAID 5 D. A. RAID 1 C. Answer: A. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. C. E. USB 1." . Verify full system functionality and implement preventative measures. and outcomes. RAID 0 B. Inform the user every step that was performed throughout the entire troubleshooting process. D.com Ac tua lTe sts . RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.actualtests.www. B. Inform the user that the computer may not function as it did before the problem occurred.CompTIA 220-701: Practice Exam Before returning a repaired system to a user.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Document the system findings. Any Time. which of the following should be done? (Select TWO). actions. RAID 0 B. RAID 5 D. Change theusers permissions so that they cannot create any potential problems in the future. RS-232 B.1 "Pass Any Exam.co m 85 .

NAT B. Serial Answer: D. MAC filtering C.com Ac A. A. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).www. WEP C. Parallel D. SCSI D.CompTIA 220-701: Practice Exam C. NIC E. Any Time.11n B. Channel 11 D.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . Modem F. IEEE 1394 B.actualtests. SSID D. MAC "Pass Any Exam. PS/2 C.co m 86 ." . 802.

www. m 87 . MAC filtering D. the system will auto-select the projector on restart. but no display shows on the screen. WPA key B.actualtests. The projector is turned on. Reboot the computer. B.com Ac QUESTION NO: 276 tua Answer: B.C lTe A. Security Center E. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Press F1 to shift display to the projector. Accessibility Options sts .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A." . Any Time. System B. C. Answer: A QUESTION NO: 277 "Pass Any Exam. D.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). User Accounts C. Go into Device Manager and enable the projector. Which of the following could the technician do to send the display to the projector? A. SSID C. Administrative Tools D. Use appropriate function toggle key to switch display mode.

co m 88 .CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Any Time. lTe sts .D. Answer: C QUESTION NO: 279 A.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Digital Video Disc B. Backup Tape C. 1. Recreate the problem and reapply the solution to ensure it worked properly. C. Secures network Internet traffic through shared key encryption. C. Compact Disc D. Dynamically assigns IP addresses for easy client configuration.44MB Floppy Disk Answer: B. B." .actualtests. Solid State Drive F. Provides security for a network through the use of ACLs. "Pass Any Exam.www. which of the following should be the NEXT action according to the troubleshooting theory? A. B. D. Verify that all other parts of the system are working properly. Return the system to the user.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). IDE Hard Drive E. Answer: C QUESTION NO: 278 After the problem is resolved. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. D. Resolves queries for resolution of host names to IP addresses.

Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.actualtests. The user saved the files to a different location. B.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. The user selected an alternate hardware profile. A. The local user profile is corrupt. C. Open Network Connections from the control panel. Open a command window and run net /?from the command line. "Pass Any Exam.D. The user accidentally deleted the files. select Properties. Windows CD installation E.co m . Open a command window and runipconfig from the command line.com 89 Ac tua lTe sts . and then select the Support tab." .CompTIA 220-701: Practice Exam A. Right click on My Computer. Which of the following is the MOST likely cause of the problem? A.com D. D. right click the Local Area Connection. B. Factory recovery partition B. E. C. select the Hardware tab. D. B. and then click on Device Manager. Answer: D. select Status.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). users coworker to confirm what the user said and verify there is a problem.www. Installation from Microsoft. Network installation F. user to move so the technician can check the computer for problems. Run the System Configuration Utility from the run line and click on the Services tab. XCOPY all files from another computer C. Purchase a fully configured hard drive Answer: A. Any Time.

" . Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. 492 feet (150 meters) D. 100 feet (30 meters) B. Increased RFI B. UTP B. D. 328 feet (100 meters) C. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam.com Ac tua lTe sts . 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Fiber D. user to state the issue and stop the user when the technician has an idea of how to fix the problem.www. Decreased ESD C.CompTIA 220-701: Practice Exam C. ThinNet C. Any Time. user to explain the problem and listen without interrupting the user. Decreased EMI D.co m 90 . Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A.actualtests.

Standard TCP/IP port B. net use \\ComputerName\ShareName /persistent:YES :F D. IDE D. net use \\ComputerName\ShareName /persistent:NO :F B. ASR C.com Ac A. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.co m 91 . SCSI B. MSCONFIG B. Any Time. USB port C. Serial C. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A.actualtests. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Serial port D. Parallel port "Pass Any Exam. net use F: \\ComputerName\ShareName /persistent:NO C.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Task Manager D." .www.

QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. AGP Answer: B "Pass Any Exam. System Properties>General C. Ntbtlog. Boot. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. PCIe C. The boot. Bootsect.com Ac A. Sysprep. you need to edit the boot. Any Time. Where would they find this setting? sts . System Properties>Advanced>Environment Variables D.txt B." .dos D.ini Answer: D Explanation: To configure dual-boot computers.ini that is loaded by the ntldr file that loads the bootstrap process in a system. System Properties>Advanced>Performance Settings>Advanced B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.co m 92 . ISA B.ini file is an editable text file with one or more lines that reference partitions to boot to.inf C. PCMCIA D.actualtests.www.

The speaker wires were disconnected while cleaning. Securing wireless access points D. C." .com Ac tua lTe sts . SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Blocking harmful network traffic C.co m 93 . D. Default gateway C. ISP D. Storing passwords B. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. Any Time. A new security update is available for download. The UPS is disconnected from the wall. Hostname B.actualtests. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. B. Which of the following is MOST likely the cause? A.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk.www. The default printer is out of paper or offline.

Any Time. Start > Programs > Accessories > System Tools > Help and Support D. Start > Help and Support C." . Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. Cryptographic mechanism that identifies the sender as well as the message integrity B. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. the customer asks for an explanation the cause of the problem. Due to condensation within the lower tray assembly.CompTIA 220-701: Practice Exam A.com 94 Ac A. RG-58ThinNet D. C. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . D. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. The situation was caused by irresponsible users that spilled coffee in the bottom tray. CAT6 B. the functionality of the rollers was impaired and therefore ceased to transfer properly. Right-click My Computer > Help and Support B. CAT5e C. Which of the following is MOST appropriate? A.co m . B. Email applicationadD.in which adds the signature block to all email messages C. An infallible method which binds a signature to a message D.www. The process of removal is so complex that only those certified for repair should attempt to resolve.actualtests. The paper jam was caused by moisture in the paper tray.

2GB B. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A.actualtests.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . 8GB D.com Ac tua lTe A. B. Generators extend the requirement to periodically change passwords. Any Time. Allows a LCD projectors output to display on a laptops screen B." . "Pass Any Exam.www. Allows digital video to a variety of devices D. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). 4GB C. Generators eliminate ausers tendency to create passwords that can be a security liability. Generators eliminate the requirement to establish log-in attempt limitations.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Generators create new passwords every time a user signs in to prevent social engineering. Allows analog video output to a variety of devices C. 128GB sts . C. D.

Capacitors Answer: C.co m . Cable C. Riser cards B. DSL D. Dial-up B.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Any Time. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Standoffs C.actualtests. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. sts . Heatsink D.www. Screws D.CompTIA 220-701: Practice Exam A. Fan C. CPU E. You should install only the standoffs that align with the holes in the motherboard.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case." . Motherboard B.

15 D.25 C.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.254. Malicious software that monitors Internet surfing habits B.CompTIA 220-701: Practice Exam A. 192.www. Any Time. 169.co m 97 .1. Downloaded Program Files D. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.168. Browser Plug-Ins C. Malicious software that changes theusers home page C. Malicious software that is self-replicating and self-propagating B.16.0.15 B. 10.0.actualtests. Malicious software attached to another piece of software D.com Ac tua A.0. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software attached to another piece of software D.0." . Temporary Internet Files B. 172. Malicious software that is self-replicating and self-propagating C.

co m 98 . Ability to detect hardware incompatibilities and resolve them C. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Graphics adaptor D. USB hub C. Safe Mode with Command Prompt C.www. KVM B. Which of the following would be the BEST startup selection? A. you would choose the Last Known Good Configuration advanced startup option. Debugging Mode B. "Pass Any Exam.actualtests. Ability to bypass the IRQ channels to work directly with the CPU B. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A.com Ac tua lTe sts ." . This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Any Time. Ability to detect and correct single bit errors in memory D.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Last Known Good Configuration D.

11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. C.co m 99 .CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Update all software to determine if this corrects the problem. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.11a wireless card D.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. The customer asks the technician. 802. Restore the backup to a new hard drive. D. Create a checklist of the most likely issues. C. Boot into Safe Mode. Check the security log for error codes. Answer: B QUESTION NO: 316 A. Run a backup routine. What is a bluescreen message? How should the technician respond? "Pass Any Exam." . Which of the following should the technician do NEXT? tua lTe sts . Run a power supply test. Which of the following standards should the technician upgrade to? A. B.www.11g wireless card B. 802. B. D.11n wireless card C. Any Time. 802.actualtests. Before the technician performs any diagnostics which of the following actions should the technician take? A. Apply the latest service pack. 802.

Logical Token B. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code.co m . C. B." . In the office they want to use a 24 LCD monitor.CompTIA 220-701: Practice Exam A. Pad locks C.com 100 Ac tua lTe sts . RSA keys D. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Tell the customer that abluescreen is another name for stop error.www. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Any Time. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Failed fan C. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Docking station B. Under powered fan B. D. Which of the following will allow this functionality? A. Which of the following is MOST likely causing the sound? A. Network Hub "Pass Any Exam. full size keyboard. Explain that it is a message that assists in identifying problems based on the error code. Daisy chain C. System clock feature D. and a regular mouse without having to connect all of the devices each time.actualtests.

QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. NetBEUI Answer: B. B. SATA hard drive with a rubber gasket C.www. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.co m 101 . Which of the following can be installed to accommodate the customers request? A.CompTIA 220-701: Practice Exam D." . SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. Any Time. lTe sts .D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. DHCP C. DNS E.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). It provides slots for expansion cards. connectors for peripheral devices. "Pass Any Exam. and bays for storage devices. AppleTalk B. IPX/SPX D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. PATA hard drive B. Solid state hard drive D. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.actualtests. A private network between two computers using wireless cards without using a wireless access point between them.

AGP "Pass Any Exam.F Explanation: He should plug in the monitor. Use the Windows XP Professional for SATA card support feature when installing Windows.com Ac tua lTe sts . Computer Answer: B. Laptop AC Adapter D. Press F6 when prompted to load the additional drivers. D. Laser Printer B. which of the following must be performed for the installation to be successful? A.CompTIA 220-701: Practice Exam C. C. ISA B. Create a utilities partition on the hard disk prior to OS install. PCIe C. the AC adapter of the laptop and the computer. Portable Heater E. Disable the system BIOS so the SATA card can take boot precedence. D. B.co m 102 .www." . A secured line of communication between two points through a public network. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Nothing else should be plugged into the UPS under a user's desk. Monitor C. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Any Time. Vacuum Cleaner F.actualtests. A.C. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A.

www. Edit the config. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. It says that they need to login and change their old username." .CompTIA 220-701: Practice Exam D.sys file that is located on the root directory.actualtests. C. Any Time.11b B. B.com 103 Ac A. Which of the following is this an example of? sts . Press F8 after POST but before Windows begins to load. Trojan tua lTe A client receives an email stating that their online auction has been compromised.0 C. power cycle the system. 802. Midway through Windows loading.co m . password along with all of their account information. Phishing B. Enter System Configuration Utility and select Startup Menu. Botnet attack C. 802. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process.11a Answer: B "Pass Any Exam. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Spyware D. Bluetooth 2. Infrared D. D.

CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. RJ-45 D.com Ac In a Windows machine. From the start command window D. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. From the MMC snap-in C. USB B. RJ-11 B. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . SCSI C. Serial D. ST .www." .actualtests. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. "Pass Any Exam. which of the following can the technician use to stop a program from loading at startup? (Select TWO). Any Time. BNC C. but has to be terminated at the last device? A. From the system configuration utility B.

com 105 Ac tua lTe sts . Registry C. C. type print lpt1 in the box. Performance Monitor D.co m . I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. Leave the unit powered up so that any issues with cleaning can be immediately realized. "Pass Any Exam.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Unplug the power cable. MSCONFIG E. Have you removed and replaced the printer drivers already? C. when the black window opens. Inform the user that there is no record of the prior call.actualtests. Event Viewer B. Which of the following is the BEST response? A. Unplug the power cable. Inform the user that a technician will be out to resolve their problem shortly. Which of the following is the BEST response from the technician? A. Can I redirect your computer to a network printer until a technician can repair the problem? B. Net stop Answer: B. D." . C. remove all the components inside the case and spray each one separately. remove the cover.www. Any Time. Inform the user that the problem will be escalated to a supervisor for resolution. D.CompTIA 220-701: Practice Exam A. B. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. hold the can upright and spray. Select Start. type CMD in the run line. B. Close existing ticket and open a new trouble ticket for the user.

E. Memory size needs to be adjusted in Device Manager.com 106 Ac A. remove the cover. Remove the CMOS battery.D Answer: A. Remove the internal main battery. Memory mismatch. Anti-static mat E. B. GrounD. A. sts QUESTION NO: 338 . Unplug the power cable. Operating system does not recognize the additional memory.CompTIA 220-701: Practice Exam D. Memory brand is different than the computer. the BIOS only reports the original memory amount. remove all components.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. D.www. Which of the following should the technician do NEXT? A. Anti-static wrist strap D. Which of the following are the MOST likely issues? (Select TWO). UPS Answer: C. tua lTe Memory was added to a Windows laptop and upon booting up.co m . Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Anti-magnetic screwdrivers F. D. Disconnect all external devices. C." . "Pass Any Exam.fault isolation outlet C. Thermal transfer compound B. Wait until the main battery is exhausted and then remove. Memory is defective.actualtests. hold the can upside down and spray. B. Any Time. C. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.

Verify the voltage powering the fan. USB "Pass Any Exam.www. Continue using the power supply until it fails. C. B. Front side bus B. Removable storage C. A. D. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO).CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Which of the following is the BEST course of action? A. Replace the fan.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . When troubleshooting power issues D. When putting a PC into long-term storage B. Cache D. When traveling to other countries C.actualtests.com Ac tua lTe sts A. Replace then entire power supply. When installing more powerful components . Any Time." .

com Ac tua lTe sts QUESTION NO: 345 .co m 108 . Serial D.CompTIA 220-701: Practice Exam B. Any Time. D. Linear power supply C. C. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. SCSI E. Heat from theprinthead transfers an image onto the paper. IEEE 1394 Answer: B.actualtests. Small wires strike and transfer ink from a ribbon. B. C. Lithium ion cell Answer: A "Pass Any Exam. D. Heat from theprinthead boils a water-based ink.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Switching-mode power supply B. SATA C. Toner sticks to photoconductive areas on a drum. Nickel cadmium cell D. Small wires impact and squeeze ink from a ribbon." .www. Heat from theprinthead boils a water-based ink. B. Answer: C Which of the following BEST describes how an impact printer works? A. Heat from theprinthead melts the ink onto the paper. Toner sticks to photoconductive areas on a drum.

com 109 Ac tua lTe Explanation: : To define power management in laptop computers. you need to use ACPI standard. 32x C. Although the technician has immediately responded to the dispatch. SODIMM D. AGP C.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD.actualtests. 48x D. ACPI C. the technician finds the customer extremely angry that it has taken "Pass Any Exam. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. ODBC B.ROM can be read? A.co m ." . sts .www. It was introduced in 1996 and is an extension of the system BIOS. IRQ D. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. 24x B. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. Any Time. SATA B.

Document the issue including findings. Empathize with the customer then focus on completing the task in an expedited manner. Answer: B "Pass Any Exam. Upon closure.11a to 802. Report the incident to thecustomers manager. C. Which of the following is the MOST likely cause for the problem? A.11n. D. MAC filtering is preventing the computer from connecting to the network. B. to ensure that the keyboard is still functioning. document the situation and inform management that thecustomers behavior was undesirable. Follow up with the customer at a later date. B. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. actions taken and the outcome. Ask another technician to verify that the findings are correct. D. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Focus on completing the task in an expedited manner. document the situation and inform the manager that the customer was not happy with the response time. B.com Ac tua A.www. The wireless network card has been disabled by the hardware switch. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. The wireless network is not properly configured. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop.CompTIA 220-701: Practice Exam over four hours for a response. C. Which of the following should be the technicians NEXT troubleshooting step? . Any Time. C. They were able to connect without a problem the day before. Recent provider upgrades have changed the wireless specification from 802. Make sure the customer is aware that the current service level agreement allows for an eight hour response. lTe sts A technician has replaced a failed keyboard that was full of debris. The technician then explained to the customer the importance of keeping a clean area around their computer. D. but now they are unable to see the network at all. Upon closure.actualtests." .co m 110 .

It keeps the new CPU from falling out of the socket.com Ac tua lTe A. The customer was able to print and then left on vacation.actualtests. D. B. C. It assists in keeping the CPU cool.www. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . It prevents theft by covering the values written on the CPU. Firewall B. The DHCP service needs to be restarted on the client computer. Any Time. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. Since returning the customer is only able to print to the black and white printer. Everyone else is able to print to the color printer without a problem. It prevents voltage from shorting out the CPU. sts . Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Switch C.co When installing a new CPU for a customer. B. The print spooler service needs to be restarted on the client computer. The printer address has changed and the customer needs to remap their printer. Ethernet hub D.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Thecustomers permissions have changed and needs to be an administrator to print color. C." . D. the customer asks what the tube of paste that came with the CPU is used for. Which of the following is the MOST likely cause for the customers issue? A.

1. sts . Graphics card jumpers need to be reconfigured D.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. 176.1. 206.www.co m 112 .1.actualtests. A copy backup backs up the selected files and does not mark the files as archived. A full backup backs up all the files on the disk.1. these files are then marked as archived." . Not enough free space on the hard drive C.15.16 C. Incremental B. Limited amount of memory for the display adapter B. Any Time.3 B. Full D.1. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Which of the following backup type should be selected? A. 8.7 D. The backup should clear the archive bit for each file. Copy C. 192. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.CompTIA 220-701: Practice Exam A.168.9. Which of the following is the MOST likely cause of this? A.

C. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. B. D. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. has two error correcting and checking units.www. the customer is not done describing all their symptoms. Any Time. two separate processing units. has twice the cache of a dual core processor.co m 113 . However.actualtests. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . D. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. B. D. has four integrated processing units. C. double the number of pins." . B. C. twice the amount of cache. is clocked four times faster than a normal unit. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Answer: D QUESTION NO: 360 A dual core CPU has: A. Answer: C QUESTION NO: 361 A.com Ac tua While a customer is describing a problem to a technician. the technician knows what the solution is.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. requires memory to be installed four units at a time.

" . D. Which of the following safety precautions must the technician be aware of before repairing the printer? A. D. encrypt the contents of a hard disk.actualtests. A UPS D. C.co m 114 . C.CompTIA 220-701: Practice Exam A. D. "Pass Any Exam. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. Calibrate the touch screen. prevent unauthorized login attempts. The ink carriage might move. The print spooler can catch any loose clothing. secure communications with websites. The laser will be hot. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. A wrist strap B. Replace the touch screen. provide remote assistance to users. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. B. C. Any Time. Replace the mouse. B. Reinstall the mouse drivers. Nonmetallic tools C.com Ac tua lTe sts .www. Which of the following would BEST resolve this issue? A. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. B. The print fuser will be hot.

D. Install the update without notice.www.co m Answer: C 115 . B. D. State that the update has no relationship to the new issue and continue implementing a solution. Any Time. Stop the mandatory update. Wait until the customer completes their statement andexplain how to resolve the new issue. Disregard the statement and continue to resolve the new issue. B. Which of the following is the BEST way to respond the customer? A." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. ipconfig B. Post notices around the building. Ask the user about where information on that update was released. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Answer: C "Pass Any Exam. telnet D. ping C.actualtests. Email the users about the update.com Ac tua A. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . C. C. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours.

Any Time. Clear any removable disks from all drives and start-up PC.co m When attempting to boot-up. Remove any incompatible hardware. Save registry file "Pass Any Exam. Ask the customer for permission before answering the call. Control Panel>Configuring Desktop B. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. C.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Disable plug and play in the BIOS. B. Control Panel>Services C. how can the registry backup before changes are made? A. Step outside and answer the call. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Which of the following is the BEST course of action? A. Backup registry file C.actualtests. Export registry file B.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. C. B. Ignore the call and call back afterwards." . Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. D. a PC displays MISSING NTLDR. Answer the call and then resume work. D. . Install Windows Updates.www. Display Settings>Advanced Settings D.

Install a Bluetooth USB adapter. RJ-45 C.co m Answer: B 117 . shell E. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Update the firmware in LAN adapter.com Ac tua A. 6-pin Mini-DIN Answer: A "Pass Any Exam. Activate infrared ports in the BIOS.shell B. Start>Settings>Control Panel>System>Hardware C. which of the following locations would provide access to adjust the input levels? .CompTIA 220-701: Practice Exam D.www." .actualtests. Install a wireless PCMCIA card.11g network connectivity to a laptop. Start>Settings>Control Panel>Speech D. Any Time. C. Which of the following would be the BEST method? A. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. D. 9-pinD. B. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. 15-pin D.

The user does not have the correct printer driver. Which of the following is the memory type? A. Print Spooler B. One of the memory modules has 168 pins. "Pass Any Exam.www.co m An end user reports that anytime they try to print locally. Network .CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Which of the following services is MOST likely causing the issue? . Autoexec. Workstation D. Any Time. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Which of the following is the MOST likely cause of the problem? A. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Boot loader phase D." . RIMM C. nothing happens.actualtests. Task Scheduler C.bat C. DDR RAM D. Logon phase B. SODIMM B.

Power supply warming or cooling B.exe. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. C. C. Which of the following should the technician do? sts QUESTION NO: 381 . There is no display on the monitor and the PC shuts off following the beep. D. Run theipconfig /all command.actualtests. C. The operating system is corrupt.com Ac A. The user does not have the correct network drivers. B. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. Which of the following is the MOST likely cause of the noise? A. Run theipconfig /registerdns command.CompTIA 220-701: Practice Exam B. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. The monitor has failed. The report is not formatted to use USB. D. The hard disk drive has failed." . "Pass Any Exam. Any Time. D. Which of the following is the MOST likely problem? A. The CPU has dislodged from its socket.co m 119 . The technician runs winipcfg from the command line but receive an error that this is not a recognized command. The printers USB port is not compatible.www. Install the support tools from the Windows XP CD. Modify the path variable to include the location of winipcfg. Hard drive is failing D. B. Error correcting memory making data adjustments C.

Answer: B QUESTION NO: 386 "Pass Any Exam. ISDN B. Upgrade the power supply. Use thefdisk command. Upgrade the device drivers for both components. D.co m . but either device will function if the other is disconnected.ROM drive. B.actualtests. Any Time. Which of the following should the technician do? A. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. C. Create two hardware profiles.www. MAC filtering C. C." . Install additional ribbon cables. DNS D. Sometimes either or both devices fail to function. D. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Use a low level format. Use the format command.com 120 Ac tua lTe A. Which of the following is a BEST practice to ensure that the companys data is protected? A. Repartition the hard drive. enable one of the new devices in each profile.

Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Any Time. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B .CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. While troubleshooting. Installing the newest memory available D.www. B. Program Files B. Installing more memory of the same type and speed C.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. C. The hard drive jumpers are configured incorrectly. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Installing same memory type but at a slower rate of speed A. Installing the fastest memory available B.co m 121 . Windows C. Dual independent bus architecture B. DDR2 RAM "Pass Any Exam. The BIOS must be set to auto-detect the hard drive.actualtests. Documents and Settings D. The hard drive has failed. The user has placed a non-bootable floppy diskette into the diskette drive. the technician verifies that the hard drive is being correctly recognized by the BIOS. D." .

Fiber optic B." . Any Time. IEEE 1394 D.pair copper wire D. IEEE 1394 C.pair copper wire B.www. Coaxial D.actualtests.co m Answer: C 122 . IEEE 1394 C. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Hyperthreading D. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. TwisteD. TwisteD.CompTIA 220-701: Practice Exam C.com Ac tua lTe A. Fiber optic C. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Fiber optic B.

" . It provides slots for expansion cards. Any Time. connectors for peripheral devices. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. and bays for storage devices. ISA slot D. Express bus C. Dual channel B.com 123 Ac tua lTe sts . Non-ECC C. ECC D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. SC D.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Docking station B.actualtests. TCP/IP "Pass Any Exam. LC C. RJ-45 B. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.www. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A.co m .

B.11n D. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.CompTIA 220-701: Practice Exam B. Hyperthreading D." . In the socket of a component C. Any Time. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. 802. A user would need to manually type the SSID to connect. The access point would now transmit on only one channel. On the outside of a heat sink B. 802.www.co m 124 . Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 398 . C.11a C. D.actualtests. On top of a component D. Data encryption would be more secure over wireless connections. Dual Inline Package (DIP) B. Data encryption would be less secure over wireless connections. L2 cache C. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.

255. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. 255.0.actualtests. Upgrade formats the drive B. Applications need to be reinstalled with an upgrade D.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. Windows Language Wizard B.255. Windows Multilingual Interface Pack D.255.0.0.0.com 125 Ac tua lTe sts .255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. 255.www.255.0. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.co m .1 C.0. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. Windows Multiple Language Keyboard Pack C." . Upgrade retains user settings C. 255. QUESTION NO: 403 A user reports that their USB device has stopped working. 255.0 B.0 D. Any Time.

C. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. aero glass. D.co m . Determine how long before the user is due for an upgraded system. B. Determine how long the user has had the problem. tua In Windows Vista Ultimate. a user has the ability to customize translucent windows called: lTe sts . B. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D.mp3 at the end of mpeg layer 3 file names in Windows XP? A. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. C.actualtests. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. seeing windows." . three-dimensional viewer. Determine if any other users are affected by the problem. Any Time. RAM C. RAID D. floating bars. CPU "Pass Any Exam.CompTIA 220-701: Practice Exam A.www. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .com 126 Ac A. BIOS B. D. Determine if changes have been made that could have caused the problem.

Limited bandwidth Answer: B. Daily C.co m 127 . To support active desktop E." . Establish a theory of probable cause. Document all issues. Incremental B. D. The user has asked that a full backup be run every day. Perform a backup before making any changes.actualtests. Which of the following is the NEXT step that the technician should take? A. Answer: C "Pass Any Exam.com Ac tua A. Establish a plan of action to resolve the problem.www. The technician has validated the problem and suspects that the application needs to be reinstalled. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Higher response time B. Any Time. B. Limited display size C. Differential D. A.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. C. Support different resolutions D. Which of the following types of backup should the technician select? .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). findings and solutions.

The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Question the user and make sure that they have not made any changes to their system recently. "Pass Any Exam.www. B.ROM drive and has tested and found that the drive is defective. msconfig D. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. Develop a plan to get the drive replaced.ROM drive and tested that everything is working properly. Document their findings and the actions taken. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Which of the following utilities should the technician run? A. Any Time. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. you need to use the DxDiag utility (DirectX Diagnostics).co m 128 . ipconfig C. B. Which of the following should the technician do NEXT? A. Run a backup of the system. Call their manager and report the status of the issue. Run a full system backup. Call their manager and report the status of the issue.com Ac tua lTe sts . D. dxdiag Answer: D Explanation: To test the DirectX functionality. C. D. regedit B. C.actualtests." . Which of the following should the technician do NEXT? A.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD.

2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.exe B. Use the proper acronyms. 4095MB C.dll Answer: D Explanation: The HAL.5 times the physical memory D. D.com 129 Ac tua lTe sts . Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. Smss. Any Time. Use non-technical terms. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Hal. Use email so that everything is in writing.co m ." . Ntbootdd. C. 1. B.actualtests.www.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Use technical jargon. Which of the following is the BEST approach to tell the customer what is going on? A. Ntldr C.sys D.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. The size equal to the physical memory B.

D. C. D.com 130 Ac tua A technician is working on a computer with periodic shutdown problems.CompTIA 220-701: Practice Exam A. B. Get a language to language conversion dictionary to help understand what is being said. Any Time. Call the customers scheduled that day and reschedule all the appointments to different days. Power supply to the room is not great enough for both the copy machine and the computer. C.actualtests. Which of the following is MOST likely causing the shutdown issues? lTe sts . It has been in service for four years and is located in a copier room. Ask to get an interpreter to assist in the language barrier.www. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning.co m . B. Power supply on the computer is going bad." . D. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. explain the reasoning to the client. Inform the client the service must be rescheduled with a different technician. Restate the issues to the customer for validation. RS-422 B. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Which of the following is the BEST course of action to take care of the appointments during that day? A. Skip the first appointment.9 port? A. B. Answer: C QUESTION NO: 418 A. Improper ventilation from dust buildup inside the computer. and make the repairs as quick as possible to try to catch up on the schedule. Electromagnetic interference due to the copy machine in the room. RS-232 "Pass Any Exam. C. Go to the first scheduled appointment late.

Use WPA encryption.com Ac tua lTe sts . IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A.www. G. Greater duration of power availability.D." . Higher electricity measured in volts.G "Pass Any Exam. F.co m Answer: B 131 .actualtests. Answer: A. Use a MAC filtering. 9 B. Disable SSID broadcast. More devices can be powered at one time. Enable Volume Shadow Copy. QUESTION NO: 421 How many pins does a VGA Connector have? A. 25 D. IEEE 1284 D. A. C. D. B. Disable WEP. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). E. B. 15 C. More horsepower will be provided. D. Use a TPM Chip. Enable DHCP. Any Time.CompTIA 220-701: Practice Exam C. C.

" . 360Mbps D.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. 450Mbps C. Add a KVM switch to thetechnicians computer. 16Mbps. C. Add an infrared connection to all computers. 128-bit card D. 256-bit card . "Pass Any Exam. 480Mbps B. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2.0Mbps. Which of the following is the BEST solution? A. A worm requires user interaction.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 2. 2. Any Time. 12Mbps. 10Mbps. 1. C.5Mbps.actualtests.0Mbps. B.www. Add a Bluetooth connection to all computers. A worm self-replicates. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 32-bit card C. 20Mbps. Add a USB hub to each computer. Which of the following provides the BEST solution? . A virus does not require user interaction. D.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A.5Mbps. 1. 16-bit card B. B.0 data rates? A.

D. Make the first appointment and then. Which of the following should the technician do FIRST upon arrival at the customer site? A.actualtests.www.com 133 Ac tua A. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. B. C. apologize. this is going to make the technician late for the next service call appointment. B. and reschedule. lTe A service call is taking longer than expected for a technician. apologize. C. Try to hurry at the first appointment to make it to the second appointment in a timely manner. "Pass Any Exam. call the second customer and explain you are running late. Rush to finish the job. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Any Time. B. Which of the following is the BEST resolution for the issue? sts .co m . Stay on the current service call and arrive late on the next service call. A virus self-replicates. Call the second customer.CompTIA 220-701: Practice Exam D. and go to the next service call." . Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. after completion. Go to the second appointment because it is listed as priority and then reschedule the first. Which of the following would be the BEST way to handle the situation? A. Leave the current service call to make the next service call. D. and reschedule. Call the next service call. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. C.

C. Ask the customer if the technician can change the language.www.co m 134 . D. Explain that the issue can not be resolved because the technician does not understand the language. Change the language and complete the service call. Call another technician who has worked with this customer in the past and inquire about any prior issues. Which of the following options should the technician do NEXT? A. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. The current language on the workstation is the customers native language. BNC D. Windows Defender B. RJ-11 B.CompTIA 220-701: Practice Exam D." . RJ-45 C. Windows Sidebar D. Tell the customer that the operating system is corrupted and must be reinstalled.com Ac tua A. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Any Time. Windows Media Center C.actualtests. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. B. Windows Narrator "Pass Any Exam. Which of the following applications can be used? A. ST lTe Which of the following connectors are used on the end of a fiber cable? sts .

actualtests. Memory failure D. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Hard drive failure C. Any Time.com Ac QUESTION NO: 435 tua lTe sts .co m 135 .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Pointing stick failure B. Windows Vista Home Basic B. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Which of the following is the MOST likely cause? A. Windows XP Professional B. WindowsVista Ultimate C.www. WindowsVista Business D. Windows Vista Home Premium C. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam." . Windows XPMedia Center D.

com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. gadgets. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Answer: C QUESTION NO: 438 A. C. Task Manager B. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. B. User Account Control D. hives. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. B. D.www. C.co m 136 . D. The printer was working fine Friday. targeted email that is directed at a group of users so that it appears to be from a legitimate source. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. icons. applets." . Any Time. a person who go through a corporations waste to see if they can use any of the information.actualtests.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. a worm that attacks multiple computers and memorizes each computers keystrokes. Sidebar Interface C.

www. Too many pages are being sent to the printer at one time. B.com 137 Ac A. B. Username B. 128MB graphics card C. 800MHz processor B. a computer must meet which of the following hardware requirements? sts . Verify that all other computer components are operating normally." . 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. After speaking with the user and examining the symptoms. C. Question the user to determine what has caused the video card to fail. Any Time. The printer drivers need to be rolled back to a previous version. Smart cards D. D. D. the technician believes that the computers video card has failed. LCD monitor D. C.actualtests.co m . Spooler service needs to be restarted. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Establish an alternative diagnosis. Replace the video card to confirm diagnosis. "Pass Any Exam. Which of the following steps should the technician take NEXT? A. Key fob C. Wrong type of paper is being used for this printer.CompTIA 220-701: Practice Exam A.

www. which of the following will BEST fix this issue? . Hard drive Answer: D "Pass Any Exam. Right-click the applications shortcut and choose Explore. C. Enter the Compatibility tab and select Run in 256 colors.co m 138 . RAM D. The Compatibility tab within an application shortcuts Properties B. Right-click the applications shortcut and choose Properties. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Enter the Compatibility tab and select Disable Visual Themes. D. Select Disable Visual Themes. CONVERT. Processor C. Select Run in 256 colors.EXE D." . lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Case fan B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A.com Ac Answer: A tua A. B.actualtests. Without changing Windows Vistas system-wide color depth settings. DOSKEY C. Any Time. Right-click the applications shortcut and choose Compatibility. Which of the following is MOST likely the issue? A. Right-click the applications shortcut and choose Properties.

Debugging Mode B.co m A technician is unable to log into a users computer after installing new hardware. Active Directory Restore Mode C. Last Known Good Configuration D. Last Known Good Configuration C. Which of the following should be used to troubleshoot this error? A. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Event Viewer Answer: D QUESTION NO: 447 A. Debugging Mode D.actualtests.www. Device Manager B. Any Time. Telnet D. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Safe Mode B. Disable Automatic Restart .com 139 Ac A technician is working on a computer that has a virus downloaded on it.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Which of the following Advanced Startup options would BEST resolve this issue? . Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam." . Dxdiag C. a computer is getting stop errors. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. but the stop errors continue. The technician has uninstalled the program.

Wattage and size B. Cordless phones D.actualtests. Which of the following would MOST likely cause the connection drops? A. Any Time.4GHz wireless access point that drops connections. Electrostatic Discharge (ESD) C.CompTIA 220-701: Practice Exam A. Last Known Good Configuration C. Which of the following would need to be created prior to the installs? A.co m 140 .com Ac tua lTe sts . Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Restore Point B. Voltages and size D.www. Emergency Repair Disk (ERD) D. The access point is next to a speaker B. Safe Mode D. Back up of the data C. Resistance and size C. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Debugging Mode B. Incandescent lighting "Pass Any Exam. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A." .

The largest cache that resides at the chip level. The fastest cache that resides at the chip level. Which of the following is the MOST likely reason? "Pass Any Exam. The fastest cache that resides outside the chip level.11g D.11b B." .com 141 Ac tua lTe A. The largest cache that resides outside the chip level.co A technician notices that a group of users are continuously searching their computers for the same files. Scandisk sts . it will not delete.11n C. Indexing D. C. Which of the following would BEST assist their searches? m .11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. 802. 802.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.actualtests. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. B. D.11 standards operates at a maximum speed of 11Mbps? A.www. 802. 802. Defrag C. Any Time. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. When the technician tries to delete the job. Chkdsk B.

Replace all of the print cartridges.www. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. D. Once a job is submitted to the queue it cannot be removed. Infrared D. B. The technician does not have the necessary permissions. D. Gigabit Ethernet B.CompTIA 220-701: Practice Exam A.actualtests. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. B. B." . The printer is set in draft mode in the printer properties. Some of the inkjets are clogged in the cartridge. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. C. Wi-Fi C. Which of the following options would BEST help troubleshoot the problem? A. Which of the following is the MOST likely cause of the missing detail? lTe sts . Any Time. C. C. Bluetooth "Pass Any Exam.com 142 Ac A.co m . Run an alignment page. The job must be deleted using theprinters front panel. This printer is not capable of printing such fine details select another type of printer. The printer does not support the font on the document. The user submitted the job as a priority. D. Power cycle the printer. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Send a test page to the printer.

Any Time.co Which of this following wireless security options is MOST secure? m 143 . Save all print jobs. B. Which of the following is the FIRST step the technician should take? tua lTe sts A.com Ac A technician must replace a network printer.key authentication C.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. WPA2 withshareD. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. 802.11a D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. WPA withshareD. C.11b C. replace the printer and then print everything that was saved. Delete all print jobs before replacing the printer. D.www. WEP2 withshareD. Unplug the network printer and then replace with a new printer.key authentication B." .11n B.key authentication D. Notify all users before unplugging the printer. 802. WEP withshareD.key authentication . 802.actualtests. 802.

msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. "Pass Any Exam. B. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts .ini C. C. The automatically restart feature in System Failure option is on. D. The system does not have enough free hard drive space. Any Time. B. Which of the following is MOST likely the cause of this problem? A. fdisk C.bat.com Ac tua A. chkdsk D. boot. Enter hard drive information manually into the Boot. C.co m 144 . msconfig D.actualtests. Enter hard drive information manually into the Autoexec.CompTIA 220-701: Practice Exam A. The hard drive is faulty and needs to be replaced. Enter hard drive information manually into the BIOS.www. convert B. After installing the hard drive which of the following must the technician do NEXT? A. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. D. Enter hard drive information manually into theNtldr file." .ini file. The system cannot connect to the network. sysedit B.

D. Device Manager>Power Options>Check-off the Hibernate box C. BIOS>Power Menu>S11>Hibernate D. Control Panel>Power Options>Hibernate tab B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. APM is off. Any Time." .www. The technician suspects an IRQ conflict. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. BIOSis reporting a memory error. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. In which of the following can the technician go to review the IRQ settings? A.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . CMOS battery is dead. My Computer>Hardware>Settings D. Device Manager>Computer Properties C. C. B.actualtests. Which of the following is the MOST likely problem? A. Hard drive is faulty. Start>Run>Regedit B. Answer: B QUESTION NO: 470 "Pass Any Exam. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive.co m .

C. D. Windows XP Professional C. Power supply is the wrong wattage. Power supply is the wrong form factor. Which of the following is the MOST likely cause? A. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Power supply is the wrong form factor. Powersupplys fan is defective. Power supply wattage is too low. The workstation does not power up properly. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. C.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. C. D. The feed roller is defective.co m 146 . The fuser unit is defective. Power supply wattage is too high. B. Power supply is the wrong voltage. D. Which of the following is the solution? A. Windows Vista Home Basic B. Answer: A A." . The pick-up roller is defective. B.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Powersupplys fan is defective.www.actualtests. Window Vista Home Premium "Pass Any Exam. The workstation will power up if only a single drive is connected. The toner cartridge is defective. Any Time. B.

SLI B.CompTIA 220-701: Practice Exam D. Better cooling D. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.actualtests. SLI D. Lower cost B. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Error detection C. Any Time. DDR C." .com Ac tua lTe A. UPS B.co QUESTION NO: 475 m 147 .www. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. DLT D. ECC C.

SNMP C. FTP D.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. USB 2. IEEE 1394 C. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. WEP keys B. SSID broadcasts C." .com 148 Ac A. MAC filtering D. but requires the last device to use a terminator? A. The use of an SSID cannot limit access even though it is used by all the routers.0 D. There is no IP filtering or DNS filtering. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts .actualtests. Parallel B.co m . Any Time. VPN B. QUESTION NO: 480 "Pass Any Exam. This method allows access to only computers that have specific MAC addresses.www. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.

www. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Network diagram to prevent damaging any cables "Pass Any Exam. High temperature warnings and cautions D. RFI B.co m 149 . which of the following settings should be changed to prevent interference between the two devices? A. Any Time.hoc C. SSID broadcast ID D. Channel number C. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A.com Ac A. Worms D. EMI D." . Adware B. Slipping hazards or dangerous footing concerns B.actualtests.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. CRT C. AD. WEP key B. Hazardous chemicals or compounds C. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.

Change the toner cartridges.actualtests. Voltage or shocks C." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Flash drive C. Replace communications cable.co m . Any Time. Which of the following is a primary safety factor when using a soldering iron? A. IEEE 1394 port D.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . D. Static or ESD damage D. RF or wireless interference B. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Check to the correct type of paper is being used. Touch pad B.www. B. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. C. Add additional memory to the printer. Which of the following is MOST likely having an issue? A.

Fax machine C. Which of the following devices is MOST likely connected to the other end of the cable? A. calendar. CRT monitor C. UTP C.CompTIA 220-701: Practice Exam A. which of the following features should they research? A. LCD monitor B. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. They can span distances of several kilometers. BitLocker "Pass Any Exam. RJ-11 D.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties.actualtests. and several other items on their display. . Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock." .www. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. If they want to add more gadgets. STP B. because it has much lower crosstalk and interference in comparison to copper cables.co m 151 . Any Time. NIC D. Scanner D. Switch B.

CompTIA 220-701: Practice Exam B. Document findings. D. B.www. Establish a theory of probable cause. Case fan B. Answer: A "Pass Any Exam.actualtests. Which of the following is MOST likely the issue? A." . Power supply D. Establish a plan of action to resolve the problem. Any Time. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Which of the following troubleshooting steps is NEXT? A.com Ac tua A. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer.co m 152 . The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. C. and outcomes. Heat sink C. D. Ask the customer what the issue is. The sound card is not connected properly. actions. Sidebar D. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . C. Decoder software needs to be loaded. The system does not have enough RAM installed. B. The drives device driver needs to be updated. Defender C.

co A technician arrives at a customers location in response to a call. sts . Establish a plan of action to resolve the problem and implement a solution. The power supply has a loose connection. and outcomes. The system is in hibernation mode. Verify full system functionality.com Ac tua lTe A." . C. The keyboard is faulty. Answer: D QUESTION NO: 497 "Pass Any Exam. and outcomes.actualtests. Establish a theory of probable cause. Ask the customer questions to identify the problem. Which of the following is causing this to happen? A. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . D. The BIOS need to be updated. B. actions.www. Document findings. D. B. Which of the following troubleshooting steps is NEXT? A. Test the theory to determine cause.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. D. Verify full functionality and implement preventative measures. actions. Document findings. Any Time. C. C. mouse movement and the power light is blinking. B.

D. C. Fans provide active cooling. D. C. Configure NetBEUI settings. Any Time. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Print out a test page.heatsinks provide active cooling. tua A user purchased a TCP/IP laser printer.heatsinks are not. B. Ctrl + alt + L "Pass Any Exam. B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A.com Ac A. The technician needs domain administrator rights. Windows key + L C. C. The operating system is corrupt. Fans must be directly applied to the cooled component.heatsinks provide passive cooling. Fans are applied with thermal compound. Fans provide passive cooling. The technician needs to map the drive." . The technician needs local administrative rights. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.heatsinks do not.www. Ctrl + alt + delete then lock computer B. A.actualtests. Download the latest drivers from the manufacturer. Configure the IP settings.co m 154 . Which of the following is MOST likely the cause for this problem? A. D. B.

A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. Which of the following is the MOST likely explanation? A. then you can try to toggle the video output function key and plug in an external monitor to the laptop. The video cable connecting the monitor is loose. The function key was not pressed to toggle the video output. D.ROM drive C. B. Which of the following is the MOST likely cause? A. the AC adapter for their older laptop quit working. The laptop BIOS was not updated to support external video. Answer: C Explanation: If the display of the laptop is not working. Windows key + alt + delete E.com Ac tua lTe sts . The AC adapter was inserted in the incorrect port. "Pass Any Exam. A CD. A video card with at least 16MB of VRAM D.co m 155 . Windows key + Alt + M Answer: A.actualtests. A hard drive with more than 4MB of free space B. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. QUESTION NO: 503 A user reports that during a business trip to Europe.www.B QUESTION NO: 501 When installing the Windows XP operating system using RIS." .CompTIA 220-701: Practice Exam D. C. which of the following must be available in the computer? A. Any Time. The monitor and laptop video cards are incompatible.

Uncheck Extend my Windows Desktop in the Display Properties. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. A Remote Desktop session has been established on laptop. The mouse pointer software is corrupt. C. Toggle the function key for the video display.CompTIA 220-701: Practice Exam B. D. IPSec B. C. Adjust the refresh rate of the display to 72 Hertz. EFS C. PGP D. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . CHAP II Answer: B "Pass Any Exam.www. The adapter was rated for 110-120 Volts. B.com Ac tua A. lTe A user reports that when they are typing. Change the display resolution to a lower setting. B. The sensitivity of the touch pad is too high. C. Which of the following will correct this problem? A.co Answer: C m 156 . D. instead of seeing their desktop they only see their background graphic. their pointer will randomly move about the screen or highlight words. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. Any Time. The adapter was rated at 50-60 Hertz. The laptop is near a source of EMF interference. D." . The adapter was rated for 220-240 Volts.actualtests.

Perform a disk defragmentation. C.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Install network monitoring software and perform a trace.actualtests. Setup user profiles. "Pass Any Exam. B. Install anti-virus software. Which of the following steps would shorten the startup time? A. D. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. they notice the system takes a long time to display the desktop.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A." . Configure biometric authentication. Run a full anti-virus scan.www. Any Time. Store the drive next to a magnet for one hour. Format the drive. After completing the initial configuration. B. Install system patches. C. Encrypt all local data files. D. B. Remove the control circuit board from the drive.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. C. Physically destroy the disk platters. which of the following MOST reliably prevents all data from being stolen? A. . D. Run the defrag command on the system.

The laptop battery is defective and needs to be replaced. Boot the computer in Safe Mode. Launch the File and Transfer Wizard. Remove unneeded startup applications. "Pass Any Exam. B. C. Create a restore point. D. Answer: C QUESTION NO: 512 A. C. The customer can power up the laptop when using the power cord without the docking station.actualtests. Which of the following should the technician do FIRST after the problem is resolved? A.CompTIA 220-701: Practice Exam B. D. They have had problems installing this application in the past. The laptop power cord is being used instead of the docking station power cord. The laptop has an electrical short in the power supply. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. B. The customer is using the laptop power button instead of the docking station power button. E. D. they called the OEM and identify the problem. Which of the following steps should the technician take prior to installing the application? (Select TWO). Call the department management to document the issue. Which of the following is MOST likely causing this? A. Defragment the hard drive.www.co m . The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. lTe sts . Read the application release notes.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. After initial troubleshooting. Answer: A. Decrease the size of the paging file." . Run thechkdsk /f command on the system. C. Any Time.B QUESTION NO: 513 A technician is troubleshooting a computer error.

Document the issue and the applied solution. Post the solution on an online tech forum. Class B C.CompTIA 220-701: Practice Exam B.www. It runs at half the processor speed.actualtests. D. It runs at processor speed. Any Time. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. It runs slower than the processor speed. B. C.co m 159 .10 is an example of which of the following address classes? A. Provides a logical connection between a workstation and the network infrastructure D. Monitors sessions between two hosts C. C. Class A B. Assigns IP address to the workstation B. D.com Ac tua lTe sts . Class C D. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.168. It runs faster than the processor speed. Answer: B QUESTION NO: 514 The IP address: 192." .0. Describe the issue at the next staff meeting. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.

D. The customer has required all personal information be migrated to the new computer including favorites. Hubs are limited to a bandwidth of 4Mbps.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. DLC E. TCP D. Which of the following should they do NEXT? "Pass Any Exam. A. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). Useregedit to export the user data to the new system. B. Any Time. cached website credentials and desktop preferences. A hub directs traffic between locally attached computers. NetBIOS C. Hubs only support TCP/IP protocols. C. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . A hub broadcasts all traffic to all ports. A.co m 160 .actualtests." .www. IP Answer: C. copy the users profile from the old system to the new system. D. SPX B. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. B. C. and import it to the new system. From Windows Explorer. Use the USMT to export the data from the old system.

If they connect the AC adapter.CompTIA 220-701: Practice Exam A. Update the drivers for the video card. they can connect to the network.www. Dispose of the monitor according to applicable environmental regulations. Dispose of the monitor in the trash. D. The laptop is not receiving enough power from the battery so a second battery should be installed. C.co m .com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. D.actualtests. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Lower the pointer speed in the Mouse Control Panel applet. Which of the following is the BEST option to solve this issue? A. The laptops NIC needs updated drivers. D. C. Which of the following is the MOST likely cause? lTe sts . B. While preparing the files for the disc burning. B. B. Any Time. C. The laptop is not receiving enough power from the battery so the battery should be replaced. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Format the hard drive and reinstall the OS. Disassemble the monitor to prepare disposal of parts independently." . The power management settings on their laptop are set to disable the internal NIC. Answer: A QUESTION NO: 522 A. the technician notices files that pertain to other employees. Update the drivers for the touchpad. Discharge the CRT prior to disposal. Which of the following should the technician do? "Pass Any Exam.

The technician needs to work on the issue but is distracted by the users mess. Which of the following should the technician do? A.www. Create a new account for the user. they cannot identify their username. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. B.com Ac tua lTe sts . C. however. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. providing standard permissions. B. Organize theusers papers into file folders." . Carry it with the screen closest to your body. Reset the password for them and inform them of their username. D.actualtests. Which of the following actions should be taken? A. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Follow thecompanys established guidelines to reset passwords. C. D. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. D. Carry it by using both the power and video cords for stability. C. Provide copies of the files to the people named on them. Carry it with the protrusion on the back facing your body. Carry it by holding it upside down by the base.co m 162 . Schedule a later time to call them back once they remember their username. D. Report the issue to theusers manager and return the next day to work on the issue. Delete the files off the portable drive once they are finished burning the disc. Keep the files on the portable drive and then look at them later for confidential material. B. "Pass Any Exam. C. Tell the user that they will return later in the day once they have cleaned their desk. Call the person that wants the disc burned andask them if they can look at the files. The user is quite messy and has a lot of paper strewn about. B. Any Time.CompTIA 220-701: Practice Exam A.

Respond by informing caller to slow down and change their attitude." . After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. C. B. Which of the following would be the MOST effective way to respond to this call? A. A customer reports that when the computer starts up. Ask the caller to call back when they are in a better mood. put on hold and forward. Listen to callers concern without interrupting and being judgmental. Receive. Which of the following should be the FIRST course of action? A. interpret.www. Any Time. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Receive. Receive. give first impression. understand.com Ac QUESTION NO: 529 tua Answer: B lTe sts . D. D. B.co m 163 . Receive.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Open the case and determine the cause of the noise. evaluate and respond. C. Respond by asking the caller to slow down and repeat the concern twice. Verify that the user has not made any OS changes. C. put on hold. Check the BIOS for temperature changes. it sounds like an airplane taking off.actualtests. Answer: C "Pass Any Exam. ask for help and respond. Attempt to replicate and verify the issue. D. B. and forward.

B. Research online forums for assistance. C. Which of the following is the BEST course of action? A. 6 volts B.com 164 Ac tua QUESTION NO: 532 lTe sts . Put the customer on hold just for a few minutes. C.actualtests. a co-worker asks the technician for assistance.www. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. D. 32 volts Answer: B A technician is on the phone with a customer. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. 24 volts D. D. Forward the customer to another technician in order to listen to the co-worker." .co m . 12 volts C. Ask the customer's permission to put them on hold. Forward the customer to another technician. "Pass Any Exam. Email the manufacturer with the details of the issue. The technician receives another incoming call from the technician's friend. B. Write down error code and ask for assistance.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Any Time. At the same time. Which of the following is the BEST course of action? A. Avoid the incoming call and call back later. Which of the following is the BEST course of action? A. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Update the OS with the most recent patches.

CompTIA 220-701: Practice Exam B. however. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold.co m 165 . D. C. After speaking with the user. Any Time. Put the customer on hold just for a few minutes and assist the co-worker. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error.com Ac tua lTe sts . Replace RAM modules and verify that all other system components are operating properly. Formulate another theory as to what might be causing the problem. D. Use Windows Recovery Console to perform a repair installation of Windows. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. Replace the motherboard and perform a system restore. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. the technician believes that firewall settings may be the cause. B. Which of the following troubleshooting steps should the technician take NEXT? A. Document that disabling the firewall did not solve the issue and call another technician for assistance. Which of the following troubleshooting steps should the technician perform FIRST? A. B. Replace the workstations NIC. Answer: D "Pass Any Exam.actualtests. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Contact the user to determine if any recent changes have been made to the computer." .www. D. C. Reinstall the firewall software. disabling the firewall did not help the issue. C.

B. Answer: B QUESTION NO: 539 "Pass Any Exam. Plug the computer into a different power outlet. Use an uninterruptible power supply (UPS). Answer: D Answer: A While troubleshooting a problem on a users computer. Delete all the illegal content from the user's computer. Install anti-spyware and run an initial scan. Perform a virus scan and evaluate the results.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Insist that the user immediately delete the content. C. Establish a theory as to what caused the changes to the computer. Which of the following can the technician recommend? m QUESTION NO: 537 166 . B. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. D." . D.com Ac QUESTION NO: 538 tua lTe A. The technician speaks with the user. C. Which of the following should the technician do NEXT? A.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. C.actualtests.www. Any Time. D. B. Use a signal attenuator. a technician discovers content which they believe may be illegal. Use a surge protector. sts . Report theusers story to management and wait for further instructions. Ignore the content and complete the repair. Report the situation to the appropriate authorities. Which of the following describes the BEST course of action? A.

Confiscate the co-workers personal storage media. For backup purposes and if the technician deems it necessary. Report the situation to appropriate authorities. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Answer: C QUESTION NO: 541 A. Ignore the situation so as to avoid workplace conflict. D.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media.com Ac tua Which of the following RAM types requires that all available memory slots be filled. resulting in the need for continuity chips in otherwise unused slots? lTe sts . D. A low toner cartridge "Pass Any Exam. For backup purposes and with thecustomers permission. B. DRAM D. from computers which are in for repair. RDRAM C. C. C.co m 167 .actualtests. Excessive humidity C. Notify the customer about their stolen data. DDR3 B. Which of the following is the BEST course of action? A." .www. It is never appropriate to copy acustomers data. A corrupt software driver B. It is not appropriate unless the content is public knowledge. random characters? A. B. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. When is it appropriate to make copies of a customers confidential data? A. Any Time.

com Ac tua A. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. C.CompTIA 220-701: Practice Exam D. Video capture card lTe If using Windows Media Center.www. HTTP Answer: A "Pass Any Exam. HTTPS C. Docking station D. Windows XP Professional. Windows 2000. WindowsVista Ultimate. WEP B. B. WAP D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application." . KVM switch B. TV tuner card C. Any Time. which of the following hardware components needs to be installed? sts .co m 168 . Windows XP Home Edition.actualtests. D.

HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. SFTP B. 16GB B.actualtests. L2 cache B. Processor D.www. Although Windows XP lets you format only up to 32GB but can read larger volumes. 1024GB D. WPA D.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Which of the following components should the technician replace? A.co m . Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. CMOS battery C.com 169 Ac tua lTe sts ." . 32GB C. Any Time. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. WAP C.

3389 Answer: D "Pass Any Exam. A. RAM capacity C. 110 C. I/O address ranges E. Check the wireless card for antenna connections. C. which of the following ports is used for Remote Desktop (RDP)? A. Check the wireless card to be sure it is seated correctly.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. D." . Any Time. Explanation of error codes Answer: A.CompTIA 220-701: Practice Exam A.actualtests.C. Passive C.com Ac tua lTe sts .co m 170 . Active Answer: D QUESTION NO: 552 By default. Liquid D. B. 80 B. Mapped network drives F.www. Heatsink B. 2335 D. Hidden devices D. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Devices by type B. Check to see if wireless is turned on. Check the software for a complete install.

CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. 25 C." . Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam.actualtests. SATA D. 23 B. 80 D. Capture D.co m 171 . 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Any Time.www.com Ac tua QUESTION NO: 555 lTe sts . Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. is used for Telnet? A. Multimedia B. by default. TV tuner C. Wireless card C. NIC B.

The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Safe Mode with Command Prompt B. Crossover cable "Pass Any Exam.CompTIA 220-701: Practice Exam A. VPN D. Bridge B. but the motherboard needs an update. HTTP C.co m . WAN B. Operating system B. Last Know Good Configuration D.com 172 Ac A." . Router C. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Any Time.www. Memory C. Enable Boot Logging C. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Firmware D.actualtests. The technician has determined this can be done. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Which of the following must the technician update? sts . Which of the following would be the BEST recommendation to the customer? A.

C.co m Answer: A 173 . D. B. Use the Safely Remove Hardware icon in the System Tray. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. C.actualtests.CompTIA 220-701: Practice Exam D. B. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. Turn off the power to the USB device first then the computer. D. D. Any Time. a technician should advise the customer to: A. Send the drive to a data recovery company. B." .com Ac A. try and keep the same password so the customer can always remember it. C.www. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. try not to use numbers in the password. Which of the following should the technician do? . change the password frequently. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Use the Safely Remove Hardware icon in the Control Panel. use their telephone number as the WEP key. Unplug the device from the computer. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Answer: A "Pass Any Exam.

B. If the monitor has been degaussed recently B. Which of the following is the FIRST item to check? A. create the folder in My Documents then click and drag the new folder to the desktop. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam.co m 174 . Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. Improved security features C. create the folder on a flash drive and then click and drag the new folder to the desktop.actualtests. C. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. Improved performance B. D. and select folder. Any Time." .CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. select new. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. use the run command and type folder. The monitor driver version C. rightclick on the desktop. The power to the external displays docking station D.com Ac tua QUESTION NO: 565 lTe sts .www. Improved registry settings D.

website that does not require a password to log in. The technician tries to boot the computer with the Windows CD in the drive. Have the user check external drives for media.actualtests.com 175 Ac A. B. Boot the unit in Safe Mode by pressing F5. the computer boots off the installed operating system on the hard drive. Run a check disk operation on the hard drive. The technician explains this is a: A. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Have the user power off for five minutes then restart the system. D. popup advertisement that has been blocked. Boot the unit in Safe Mode by pressing Ctrl/Esc. C. B. When WindowsStarts. Which of the following is the FIRST action the technician should take? lTe sts . Boot into BIOS and check the hard drive status. When Windowsstarts.www. "Pass Any Exam. however. C. press F8 and select Safe Boot. Boot into setup/BIOS and check the Graphics options. Which of the following is the FIRST step the technician should take? A. B. Boot into BIOS/Setup and change the boot sequence. D. D. website where cookies are required. B. C. Any Time. tua A technician wants to reinstall Windows operating system on a notebook computer. C. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work." . Boot into BIOS/Setup and update the BIOS.CompTIA 220-701: Practice Exam A. Boot the unit in Safe Mode by pressing F8. press F8 and select Last Known good configuration.co m .

C.CompTIA 220-701: Practice Exam D. C. D. Check the System Event log for over temperature entries. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Remove the battery and run the laptop on the external power supply. Set the printer to DHCP. secure website. Set the IP address to match the gateway address.www.co m Answer: A 176 . D." .0. Which of the following is the BEST course of action to take? . Unplug and then re-connect all cabling to the components. B. Run the computer until the error occurs then find where the source of the heat is. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Which of the following would be the NEXT troubleshooting step? A. Any Time.0. Ask the customer how the laptop is being used when it reports the error.actualtests. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Enable print sharing from the main computer. D. B. Update or reinstall the display driver. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. C.1. Check to see if the monitor and computer are powered by a UPS. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Ask the customer what is occurring when the display is lost. Answer: C "Pass Any Exam. B.com Ac tua A. Configure the printers IP to 127.

have each user remove and re-install the printer to update the driver. pauses and then repeats.com Ac tua lTe sts . power cycle the printer to update the driver. C. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. B. Any Time. cycle the power on the printer and observe the boot process. C. Which of the following is the BEST course of action to determine the cause? A. D. power off the printer. The NEXT action would be to: A." . The technician arrives and finds the printer is online but there are not any lights on the network card. C. Check the quick setup guide for BIOS settings.actualtests. check the printer for paper jams in the path. Remove the power and check the position of the jumpers on the motherboard.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. have the customer clear the print queue and reboot. but only in monochrome. The NEXT step to evaluate the problem is to: A. D. Replace the video card because there is no display. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. check the printer properties on the server.co m 177 . Answer: B QUESTION NO: 576 "Pass Any Exam. B. The technician knows the print server had maintenance done over the weekend that included driver updates.www. Consult the maintenance manual for the error code. replace the network card in the printer. flash the firmware on the printer to match the new driver. D. B.

Biometric authentication Answer: D QUESTION NO: 578 A.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Hibernation C.www. WPA2 B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Smart card authentication C.co m 178 . WEP C. Standby B. Any Time.actualtests.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Sleep D. Computer Browser "Pass Any Exam. WPA. Password authentication B. WPA encryption D. WPA D. Which of the following Windows services is not starting during boot? A. Which of the following security technologies is this considered? A." .

Which of the following steps should the technician recommend the user take in order to resolve the problem? A.actualtests.CompTIA 220-701: Practice Exam B. Print Spooler D. check the video cable from the monitor to the PC. Turn the monitor on/off. Add Hardware Wizard C. check the power cable on the monitor. B. reseat the video card. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. BIOS "Pass Any Exam. The technician on call determines that the PC is powered on and is not in standby mode. Check the video cable from the monitor to the PC. C. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Reseat the video card. check the video cable from the monitor to the PC.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . reseat the video card in the PC. D.www. Southbridge B. Turn the monitor on/off. try turning the monitor on/off. Any Time. BIOS C. Answer: C QUESTION NO: 581 A. check the power cable on the monitor. try turning the monitor on/off.co m . Northbridge B. DMA controller D." .

B. Replace the power button. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. BIOS D. Check the power supply for voltage output." . CMOS D. Any Time. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Southbridge D. DMA controller C. Which of the following is the NEXT troubleshooting step the technician should take? A. Southbridge C. D.com Ac tua lTe sts . C.CompTIA 220-701: Practice Exam C. Northbridge B.actualtests. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Northbridge B. Answer: A "Pass Any Exam.co m 180 .www. Verify that the power button is plugged into the motherboard. Check the power outlet to verify it is supplying power. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.

The technician can also print a test page from another workstation.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. Theusers workstation has a faulty NIC. The printer has corrupt drivers.www. 775 C. The printer has a faulty NIC.com Ac A user reports that they are suddenly unable to print to a network printer. It was working fine yesterday.co m 181 . Case open switch D. C. B." . 959 D. D.actualtests. 478 B. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. Slot A Answer: A A. The printer is no longer the users default printer. Port triggering C. "Pass Any Exam. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . Any Time. Biometric password B. The technician can ping the users workstation and the printer.

Dual-core Answer: A. Inform the customer of how long it might take to resolve the problem. B. Disable all file shares. Set automatic updates to download only. Which of the following is the FIRST thing the technician should do? A. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. they do not want the updates to interfere while they are working.actualtests. Update the antivirus definitions. PCI express C.E QUESTION NO: 590 When troubleshooting an issue with a customer. Update the network device drivers. Which of the following should be selected to BEST meet the user's needs? A. B. C. C. Unplug the PC and put on an anti-static wrist strap. B. Turn off the firewall. Turn on Automatic Updates. "Pass Any Exam.co m .CompTIA 220-701: Practice Exam A. SODIMM D. however. D. Assign a password complexity policy. Update the virus definitions and start a scan for viruses. Verify when the last time the computer was working correctly was." . C. Multi-core B. Any Time.www. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. DDR2 E. D. Which of the following is a best practice? A.com 182 Ac tua lTe sts .

lTe Several users report their print jobs did not print to the local shared printer. Which of the following file systems should the technician select? A.CompTIA 220-701: Practice Exam D. C.com Ac tua A.actualtests. Any Time. Check power on theusers laptops. Fingerprint scanner C. FAT16 B.co m 183 . Check the domain print server. FAT32 "Pass Any Exam. WPA D." . Set automatic updates to download and install. D.www. NTFS D. Check the network connections. Which of the following is the FIRST thing a technician should check? sts . Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. B. Check the print queue. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. HPFS C. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Username/password B.

Check the disk for scratches. B. The problem is related to large files being deleted. Backup Manager C. Where should the technician make the necessary boot order changes? A. Motherboard settings B.actualtests. Task Manager B. The technician needs to change the computers settings to boot from a recovery CD.co m . BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Answer: A After several months users report that their computer runs slower. Check the boot order in the BIOS. Task Scheduler Wizard D.www. a technician notices that the software hangs during the hardware detection phase. Check the CMOS battery. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. D. How should the technician troubleshoot this issue? A. C. Firmware settings C. Any Time.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Check for incompatible hardware.com 184 Ac QUESTION NO: 598 tua lTe sts ." . Jumper settings D.

Check the printers BIOS. Add Hardware Wizard. An asynchronous modem C. Which of the following is the BEST solution to locate the correct drivers? A. A cable modem D. A network interface card B. Right-click My Network icon. Right-click System Tray. select Properties B. select Properties C.com Ac A. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Right-click Start menu. Right-click My Computer icon. C. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. The installation CD is not available.actualtests. Check the USB port. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. Check the manufacturer's website. select Properties D.www.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A.co m 185 . Any Time. AT C. ATX B. B. PC/XT "Pass Any Exam." . D.

SMTP D. TELNET C.www. RDP D.CompTIA 220-701: Practice Exam D. where would a technician go in Windows to print out a test page? A." . NTP B. Manually on the printer C. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. From theprinters drivers B. Any Time.com 186 Ac tua lTe sts . From the printer properties page D. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.actualtests.co QUESTION NO: 604 m . PPTP C. NNTP B. ACL Answer: A QUESTION NO: 603 When a job fails to print.

www. Modem lTe Which of the following network devices interconnects networks together? sts . Hub Answer: D "Pass Any Exam.actualtests. Half duplex B. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A.CompTIA 220-701: Practice Exam A. Any Time. Bridge D. Modem C.com Ac tua A. Switch B.co m 187 . Router D." . Router D. Hub C. Switch B. Port mirroring C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Full duplex D. Modem C. Hub B.

Ink jet printers are safe for the environment.co m 188 ." . while an inkjet printer sprays the image on the page. Any Time. Laser printers use toner. B. A local printer has a small footprint and cost less money than a network printer that has a large footprint. while an inkjet printer fuses the image to the page. inkjet. C. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. A maximum of two computers can share a local printer verses unlimited users can share a network printer. D. D. thermal. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. and impact printer? A.www. C. The control panel C. while laser printers can be harmful to the environment. The interface Answer: A "Pass Any Exam. B. Laser printers fuse the image to the page. The writing element B.actualtests. The power supply D. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Laser printers melt the image onto the page.com Ac Answer: D tua lTe sts . while the inkjet printer can only use ink cartridges.

NLX D. Which of the following may be the cause? A. The application used to create the document is incompatible with the printer. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. Outdated or corrupt print driver. which of the following is the minimum default resolution setting that Windows XP supports? A. BTX B. company's intellectual property and proprietary information. but the printer does not print the job.www. B. 800 x 600 "Pass Any Exam. A print job is waiting in the print queue. Any Time.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . 640 x 480 B. B. equipment from abuse and misuse.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. C.com 189 Ac tua lTe sts A. D. D. C. ATX C. customer's personal files and professional data." . which of the following provides the MOST room for effective cooling? A.actualtests. Printer configuration is incorrect. person who would be directly affected in the case of a breach. . Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution.

SD flash drive C.CompTIA 220-701: Practice Exam C. 800 x 640 D. SODIMM D. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A.www. DVD/RW drive B. D. Any Time. EGA's was 640 x 350. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. how data is distributed between multiple drives. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology.actualtests. Answer: A "Pass Any Exam. number of installed hard drives. network drive. B. QUESTION NO: 617 A CD drive is a type of: A. the number of partitions across multiple hard drives.com Ac tua lTe sts . CGA's resolution was 320 x 200 .co m 190 . hot swappable drive. the back up tape drive configuration. solid state drive. and SVGA resolution is 800 x 600. optical drive. C. D. B." . C.

actualtests. DIMM chip B.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. it is important for the output to be: A. Automatic integrated surge protection is provided through the upgrade. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. Automatic voltage detection between 110 and 220 voltage is provided. C. The computer can run faster because of the larger power source.3 volts of power to the computer. Thermal grease between the processor and theheatsink "Pass Any Exam. it must have which of the following? A. Any Time. AGP slot D. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. equal or greater than the original power supply wattage.com 191 Ac A. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . equal or lesser than the original power supply wattage. IDE drive C." . D. auto sensing from 100 to 240 Volts.co m . tua On a desktop computer. equivalent to the original power supply wattage.www. C. Two processors installed on the motherboard D. Thermal grease between the processor and the fan C. Thermal grease between the fan and theheatsink B. B. D. B. The addition of 3.

which of the following should occur? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. D. The scanner must be configured to read the code(s) desired. C. Double the clock speed on a 32-bit processor B.www. B. the computer must be equipped with which of the following? A. The OS will have to be reinstalled. The computer will not pass POST. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO).com Ac QUESTION NO: 626 tua lTe sts ." . The scanner must be installed between the PS2 mouse and the computer. D. Which of the following statements is MOST likely true? A. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. The memory speed will decrease.co m 192 . B. Answer: A When installing a barcode scanner on a computer. Hyper-threading technology D. The flatbed scanner must be removed. "Pass Any Exam. C.actualtests. The barcode scanner should be set up in the computers BIOS. Any Time. Hyper-V technology C. The computer will overheat.

B. A PCI card is not correctly seated. Inkjet D. D. Which of the following is the possible cause? (Select TWO). Laser Answer: A QUESTION NO: 629 Answer: A.actualtests.CompTIA 220-701: Practice Exam A. The power supply is not connected to the system board." . To provide additional software security to the laptop D. The CRT display has failed.www. To allow peripheral devices such as a monitor to remain attached B.co m . To provide additional USB ports for the laptop E. Impact B. CPU B.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. A.ini file. Cooling fan C. Hard drive "Pass Any Exam. Duplex C. E. C.B QUESTION NO: 630 The user states the desktop computer is very noisy. Which of the following could be contributing to the noise? (Select TWO). To allow LAN/WAN switching Answer: A. sts . To allow additional power to be available to the laptop when docked C. A memory chip is defective. Any Time. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.com 193 Ac A. Windows has a corrupt boot.

ask one of the assistants at the company to contact the owner. D. Boot to Last known Good Configuration.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. The repairs go as planned. leave a copy for the company owner. Document the work done at the firm and leave the company owner a voicemail. Which of the following technologies is capable of this functionality? A.CompTIA 220-701: Practice Exam D. Memory chip Answer: B. B." . QUESTION NO: 632 A. relaying details of the repair to save the technician time. DVI-D "Pass Any Exam.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Boot in Safe Mode.www. Any Time. Motherboard E. Which of the following would be the BEST course of action for the technician to take? sts . asks to have a single-connection that will carry video and audio to and from the PC. Document the work done at the firm.actualtests. Boot from Emergency Boot Disk. Boot from LAN. C.co m Answer: B . but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. B. C. D. Document the work done at the firm. and due to space constraints. and personally contact the owner to update on the status of the repairs. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. the owner would probably not want to be bothered during the work day.

D. Memory has to be installed in matching pairs. Express card C.CompTIA 220-701: Practice Exam B." .2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Any Time. C. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. PC card 7. Keep thenorthbridge chip within acceptable temperature ranges.www. VGA D. using chips equal to or larger than 1GB in size. B. Mini-PCI card B. which of the following is true? A. PC card 8. DVI-I C.co m 195 . B. The motherboard jumpers need to be properly configured.actualtests. Memory has to be installed in same speed and size modules. Keep the hard drive within acceptable temperature ranges. Keep the processor within acceptable temperature ranges. C. "Pass Any Exam. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.com Ac A.1 D. in marked matching slots. Keep the power supply within acceptable temperature ranges.

STP Answer: D "Pass Any Exam. using at least five passes.co m Answer: A 196 . Which of the following would be the MOST cost effective cable to choose? A. D. Due to limited ability to conceal cabling within walls. Satellite D. C. B. the company is being forced to run the lines along power wiring and overhead lighting. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Fiber D. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network.www." . WiMAX B. Use a multi-pass third party formatting utility. Use Windows built-in Disk Management utility and format the disk. Memory has to be installed in marked matching slots. Fractional T1 C. Coaxial C.CompTIA 220-701: Practice Exam D. Reformat the hard drive. Any Time. Run a high powered magnet over the drive several times.actualtests.com Ac tua lTe A. UTP B.

actualtests. Four D. Two C.www.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. One B. Windows 2000 Pro C. A." .CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Fuser "Pass Any Exam. Any Time. Windows Vista Home Premium Answer: A. Device Manager C. Windows Defender D. WindowsVista Ultimate B. Windows XP Professional E.co m . Security Center B. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. WindowsVista Business D. Which of the following operating systems currently include this functionality? (Select TWO).C QUESTION NO: 642 A.

actualtests.16. can run at which of the following modes? A.CompTIA 220-701: Practice Exam B. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .0.co m .11 B. ping f 189." . Liquid ink Answer: C QUESTION NO: 644 Network hubs.www.com 198 Ac tua lTe sts . Ribbon C. "Pass Any Exam.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. Full duplex C. regedit D. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.68. edit C.5 C. ping t 172. ping v 10. 100Mb B.122.10. msconfig B.5 D. Any Time.168.18.1. ping a 192. Toner D. 10Mb D. by design.

The monitor is not plugged into the video card. The RAM has been inserted backwards in their slots. D. B. MSCONFIG C. Upon power on. MSIEXEC . C.co Which of the following utilities is used to perform a baseline on a hard drive? m . Which of the following is the MOST likely cause of the issue? A. MSCONFIG was used to execute the win. The PC BIOS does not support the new RAM size. D. Which of the following choices is MOST likely the cause? tua lTe sts A. B. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A." . MSCONFIG was used to disable the computer services. MSCONFIG was used to enable the computer services. PERFMON B. The BIOS revision is the latest version. the operating system will only recognize 1GB of RAM. C. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. Any Time.ini file.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. no errors are reported and the data cable is connected. MSTSC D. Which of the following is the MOST likely "Pass Any Exam.www.actualtests.com 199 Ac A technician is adding RAM to a PC. The physical printer online light is lit.ini file. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. MSCONFIG was used to execute the system.

The Use Printer Offline option is not checked. B. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.1 C. The Use Printer Offline option is checked. Control Panel B. C.0.co m 200 .1.www. Any Time. Device Manager D.0.0. The Printing Preferences has been changed in Printer Properties.0.0 B. Computer Management B. ping 127. D. Performance Logs and alerts C.0. My Computer C.1 D.com Ac tua lTe sts .1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. Component Services Answer: A "Pass Any Exam. The Print Processor has been changed in Printer Properties.0. ipconfig 127.CompTIA 220-701: Practice Exam cause of this problem? A. localhost 128. ping 128." .1.actualtests. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. System Information D.

Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A.co m 201 . Performance Logs and Alerts D.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Control Panel D. Device Manager C. Any Time. Computer Management C. Computer Management B. Startup Menu C. Performance Logs and Alerts B. My Computer B." . Component Services D. Computer Management B.actualtests. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Device Manager C. Performance Logs and Alerts D.www.com Ac tua lTe sts . Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. System Tray "Pass Any Exam.

System Properties C.com Ac tua lTe sts A. msinfo32 D.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 ." . System Properties B.actualtests. Task Manager D. System Configuration B. System Information C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A.www. cmd B. System Information . msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. Power Options "Pass Any Exam. dxdiag C. Any Time. Task Manager D. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.

10.1 D.1.1. 4.CompTIA 220-701: Practice Exam B. Performance C.100.100 C.www." .168. Any Time.1. 172.1 Answer: D QUESTION NO: 665 "Pass Any Exam. 122.168. Hardware Wizard D.1 B. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Simple File Sharing B. Event Viewer C. 192. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.168. Simple File Sharing C.actualtests.co m 203 . Hardware Wizard D. Hardware Wizard D. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.com Ac tua lTe sts . Power Options B.

28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 10 B. 8 B. 12 C. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 16 C. 63 D. 10 C. 12 C. 26 D. 64 Answer: C "Pass Any Exam. Any Time.co m 204 .com Ac tua lTe sts . 26 D. 10 B.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 8 B.www.actualtests." . 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 26 D.

Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. and mouse. C. B. Modem D. Allows multiple computers to communicate with each other in a network.11n C. and that it gets unusually hot. keyboard. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . 802. 802. Any Time.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A.actualtests. and there are no error codes or beeps. Connects multiple users to one computer. 802. Router B. Allows multiple users to have access to a central gateway. Which of the following components is the MOST likely at fault? A. D. 802.co m .CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Connects multiple computers to one monitor.com 205 Ac A.11g B. CPU "Pass Any Exam. The battery is full and the laptop is plugged in." . Fan B. DSU C.11b D.www.

Any Time.CompTIA 220-701: Practice Exam C. ESD strap C. Unsolicited mail that is sent electronically C." . Logic bomb Answer: B "Pass Any Exam. Produces unsolicited advertisements via pop-up messages lTe sts .co m 206 . Worm B.www. Spam D. Cable ties B. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Trojan C. MSDS D.actualtests.com Ac tua A. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Collects user and program information usually for malicious purposes D. Battery D. Code that waits for a specific response before activating B.

WindowsVista Premium D. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. C. LAN D. Windows Vista Home B. Virus B.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. WindowsVista Business C. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.com 207 Ac tua lTe sts . Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Worm C. WAN B. VPN C.actualtests.co m . Unplug from the USB port. Adware D.www. Any Time. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Safely Remove Hardware Function. "Pass Any Exam." . B. Disable in the BIOS.

" . Start> Run>typecmd > nslookup B. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Escalate the problem to the next higher tier support shop C. An established recovery point B. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.www. Any Time.actualtests. Start> Run> typecmd > ipconfig C.com Ac tua lTe A. Document findings. Start> Run>typecmd> dir D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. A complete restore of the hard drive D. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam.co QUESTION NO: 681 m 208 . Establish a theory of probable causes of the incompatible driver D.CompTIA 220-701: Practice Exam D. Which of the following is the FINAL step that should be performed? . Restart the OS. Cycle the power to ensure that thent driver works B. A record of the administrative passwords C.

however.255.0. Hibernate D. Suggest they move computer around. Ask if they have a modem. Any Time. Which of the following should the technician do? A. The laptop also needs to be able to resume quickly from this mode. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before.1 D.168. they are not receiving any WiFi signals. 127. Stand by B. B. 255." . Check thatWiFi is enabled.1. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .255.co m 209 .254.www. 192.255 Answer: D A. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. NIC B. D. C.127 B.com Ac tua A technician wants to configure a Windows XP Pro laptop. Shut down C. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.actualtests. WiFi Card "Pass Any Exam.0. Check to see if the NIC is functioning.1 C.10. 169.

Right click on the print job and select cancel. Which of the following is the NEXT action to take? A. Right click on the print job and select properties. lTe sts A week ago a technician completed several upgrades for a business. Contact the customer with a follow-up call." . D. The customer had the laptop working properly all day in a docking station setting. "Pass Any Exam. Right click on the print job and select resume. Any Time. Right click on the print job and select restart.co m Answer: B . C. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. C.www. inquiring how the systems are running and offering any additional assistance. The technician has not heard back from the client.CompTIA 220-701: Practice Exam C. B. Which of the following would be the BEST course of action to take? . Bluetooth D. inquiring when the next system upgrades can be started and offer discounts. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. B. B. C. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Email an assistant at the business to see if they are satisfied with the services rendered.actualtests. Contact the customer with a follow-up call. Question the customer to determine if they are using the embedded keyboard for the first time. Email the business owner and offer discounted services for the next system upgrades.com 210 Ac tua A. but is now attempting to use the laptop's embedded keyboard. D. Have the customerrestart the computer to reset the keyboard for the customers profile.

" . Bridge D.CompTIA 220-701: Practice Exam D.actualtests. Modem C. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Check the keyboard drivers in Device Manager and reload if out of date. Switch B.com Ac tua lTe A. BIOS D.co QUESTION NO: 691 m 211 .www. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. /v C. /r B.INI file C. Any Time. PXE Boot Rom B. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . /b D. BOOT. Where would be the proper place to configure this? A.

CPU Fan C. RAID 5 C. RAID 0 B.com Ac A.co m 212 .www. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. Which of the following is MOST likely failing? A. RAID 1 C. RAID 1 B. Processor B. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . Optical Drive D.actualtests. RAID 0 B. Which of the following RAID arrays is the technician using? A.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 6 D. RAID 5 D. Any Time. RAID 5 D. RAID 10 "Pass Any Exam." . RAID 1 C.

com Ac tua lTe sts A. Coaxial D. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector.actualtests. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). CAT6 C. RG-6 C. Any Time. ST D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A.co Which of the following cable types contains a foil shield inside the jacket? m 213 .www. STP B. UTP ." . Fiber C. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. Fiber B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. especially Ethernets "Pass Any Exam. RJ-45 B. STP D.

Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. Satellite C. Fiber D." .11g D.11n C. 802. ST D. RJ-11 B. UTP C.com Ac tua lTe sts .11a B. BNC C.actualtests. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.www. Coaxial B. Bluetooth "Pass Any Exam. DSL D.co m 214 . 802. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. 802. Any Time.

Spam C.com Ac tua lTe A. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Cable C. DSL B. Any Time. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam." . Spam D. Botnet C. Spyware B.actualtests. Botnet B. Adware sts . Adware D. Fiber D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .www.

Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.co m 216 . Any Time. Power strip B. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Floppy C.actualtests. Surge protector D. Network Answer: A "Pass Any Exam. without actually installing it on the workstation? A.com Ac tua lTe sts QUESTION NO: 709 ." . Internal hard drive D. Spam B. Spyware C. Worm D. Uninterruptible power supply C. Botnet D. Adware C.www.CompTIA 220-701: Practice Exam A. Spyware B. CD B. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A.

ATX B.actualtests. AT D. 12Mbps.co m 217 ." . DVD. 800Mbps. B. USB thumb drive D. HTTPS C.com Ac tua lTe sts . Any Time.ROM drive C.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. Micro ATX C. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. 480Mbps. 400Mbps. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. FTP B.www. SMTP D. IDE hard drive B. "Pass Any Exam. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. C. D.

20 or fewer D. Lower latency C. 110/120 Volts AC or 220/240 Volts AC B. 10 or fewer B. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A." . In addition.co m . Increases length of cable D.www. Fire resistant B. 15 or fewer C. Any Time.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Which of the following could be the problem? "Pass Any Exam. AC or DC Voltage C.com 218 Ac tua lTe sts .actualtests. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. the customer reports the NIC link lights for that computer are not on. 6/12 Volts DC or 12/24 Volts DC D. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access.

" . Answer: D QUESTION NO: 719 After installing a network card. Enable Boot Logging C. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Switch is not working. D. D. NTOSKRNL "Pass Any Exam. Join the computer to the workgroup. Internet site is down. Which of the following boot options will accomplish this? A. Boot Mode B. Which of the following is the NEXT step? A. Remove and replace the network card. the technician notices a yellow exclamation mark in Device Manager. . B. Updating the device driver may help when an installed device isn't working properly.CompTIA 220-701: Practice Exam A. Safe Mode D.com Ac tua lTe sts Explanation: To troubleshoot this problem.co m 219 . Where can the technician locate the NTLDR files? A. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Re-install the OS. C.www. Network server is not working. Update the device driver. C. Any Time. Firewall is not working.actualtests. you should update the device driver. B.

After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. D. IO. Connect the laptop to a monitor. Any Time. Remove the battery.SYS D. but there is no video. BOOT." .com Ac tua A.SYS B. Change power outlets.COM Answer: B QUESTION NO: 722 When a computer is turned on. Which of the following is the NEXT step to troubleshoot the issue? sts . CONFIG. Which of the following is the BEST solution? A. NTLDR C. Replace the LCD. Replace the power button. B. Upgrade the memory. C. OS installation disk C.CompTIA 220-701: Practice Exam B.www. B. Upgrade the video card. C. When the laptop is plugged into an outlet it starts.INI D. NTDETECT. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. Answer: A "Pass Any Exam.actualtests. D. Replace the battery. which of the following is the FIRST process that runs? A. lTe A technician is troubleshooting a laptop.co m 220 .

"Pass Any Exam. D.com 221 Ac tua lTe A. Check the USB settings for the drive. Which of the following should the technician do NEXT? m . The AC/DC adaptor D. The technician powers on the laptop and the drive is not detected. Which of the following is the MOST likely issue? A. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). The OS is not installed. Check the manufacturer's recommended settings. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Check to see if a disk is present in the drive. B. D. Which of the following could be the issue? A. The MBR B.ROM/DVD player into a laptop. The RAM is not seated properly. C. The power-management console C. The system is overheating." . Additional memory needs to be installed.www.co A technician installs a new CD.actualtests. Any Time. sts . B. Check if the drive is properly plugged in. C.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.

" . B. acquire unauthorized information to achieve a goal. Any Time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A.com Ac tua lTe sts . communications in both directions simultaneously. Assuming a position of authority D. printing on both sides of paper simultaneously.www. D. System RAM B. CMOS ROM C. printing on both sides of paper one at a time. to perform a technical risk assessment of employees within the company.E QUESTION NO: 729 Social engineering is used to: A. Answer: A QUESTION NO: 730 Where is the power on password stored? A.actualtests. communications in both directions one at a time. Answer: D "Pass Any Exam. D.CompTIA 220-701: Practice Exam A. Insulting the subject to motivate a response C. Asking passive aggressive questions E. C. to test sociological boundaries with in the company. Requesting public information B. B.co m 222 . Hard Drive D. Flattery Answer: C. engage in harmless communication. C.

Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 25 D. A tool that allows a workstation to tell the network that the workstation is present. Any Time. by default? A.www. A tool that tells a user of the workstation that they have exceeded their memory quota. Port 21 B. B. A tool that allows a user to use the workstation as a telephone through the network. Port 23 C. D. tua lTe sts . Port 23 C. A tool that allows a user to connect to other computers. It retrieves email from the mail server. It holds a log of the last three passwords used. C.co m 223 . Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. by default? A. C. Port 110 "Pass Any Exam. It blocks popup ads.com Ac A. It pings a workstation from a remote server." .actualtests. B. Port 25 D. Port 21 B. D.

D. Power supply D. System RAM Answer: B. Excessive movement between system memory and virtual memory. The user described the problems as: occasional rebooting. sts . overheating. electric shock felt on computer case.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Any Time." . RAM module is faulty C. A recognized method of disposing hard drives that contain sensitive data.www. Processor is going bad B. A. Printer E. USB C.actualtests. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Which of the following is the cause? A. and the hard drive stops working. B. A method of recovering lost data from a hard disk.com Ac QUESTION NO: 738 tua Answer: A lTe A.co m 224 . Network D.C QUESTION NO: 739 "Pass Any Exam. Wireless router B. C.

Which of the following utilities could be used to check if there is a remote device on the network? A. Shift + B C. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues.co m 225 .g. B. Function keys (e. ipconfig C. Which of the following should the technician do? A. F9. Ctrl + Alt + B D.com Ac tua lTe QUESTION NO: 741 sts Answer: B .CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Start> Run> Accessories> Command Prompt C. C." . A. Any Time. F12) B. Ask another technician to take over support for this user.www. Help the user with every issue that they call about and put all other work orders on hold. D. Start> Programs> Accessories> Command Prompt "Pass Any Exam. Ask the user to call another technician for more in-depth assistance. nslookup D. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Start>Programs>Accessories>Communications> Command Prompt D. Start> Run>cmd B. netstat B.actualtests. Explain to the user they need to fill out a work order for the computer issues.

B. it does not print. Replace the paper in the printer.actualtests. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. The manufacturer's documentation C. Any Time. and all other users are able to print to the printer. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. every time the user sends a print job to the printer. Restart the print spooler service. Riser card D. MSDS Answer: D "Pass Any Exam. C.co m 226 . Confirm the printer name where the user is trying to print. The cleaning label B.CompTIA 220-701: Practice Exam E.www. D. PS/2 B. Reboot the workstation and have the user log in again. Start> Control Panel> Run>cmd Answer: A. Which of the following places should the technician look to find the proper handling procedures? A.D QUESTION NO: 743 A user is trying to print to a network printer. however. There are multiple printers in the office. A past technician's documentation D." .com Ac tua lTe sts . Which of the following is the FIRST step that the technician should do? A. NIC C.

C. provide protection from heat. D. B. "Pass Any Exam. One B. prevent damage from weather. Nine .co m When applying the security settings to a network. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . domain." . assist with data transmission. WAN. Three C. D. Seven D. Return to the manufacturer for recycling. B. C.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Store in an air-tight container. Dispose in an incinerator. Any Time. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. LAN B.www. Put the toner into a sealed bag and then throw into the garbage. prevent outside interference.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. C. which of the following is the BEST way to dispose of the old cartridge? A.actualtests.

B. Answer: C QUESTION NO: 753 "Pass Any Exam. C. B.actualtests. Any Time. Answer: D QUESTION NO: 750 A user reports that their CD. sts When a component has a proprietary power supply what is the main limitation? . What should be the BEST first step to resolve this issue? A. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. Making sure the power supply will fit into the casing. Make sure that the network cable is not touching any other cables." . There are no limitations.Rom is compatible hardware. Ensure that the CD drive is installed. D.CompTIA 220-701: Practice Exam D. Make sure the network cable is seated properly in the users computer. B. Replacing it with a power supply made specifically for that unit. D. Check to see if theCD. Check to see if the network cables were terminated properly. one power supply is as good as another.Rom is not reading a disc. C.www. workgroup. Check to see if the BIOS register the drive. Ensure that shielded cable was used for the network.co m Answer: B 228 . Making sure that replacing the power supply is not cost prohibitive. which of the following would be the FIRST step to evaluate this issue? A.com Ac tua lTe A. D. Make sure that the disc is a CD and not a DVD. C.

retinal scans. that is plugged into the same power strip/surge protector. Answer: C QUESTION NO: 755 A. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. An emergency recovery disk (ERD). "Pass Any Exam. complex user names.actualtests. Was the electric bill paid? D.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Did the computer and monitor work before? C. powering up? B. A complete back up of the hard drive. What is the manufacturer of the power strip/surge protector? Answer: A. Is another piece ofequipment. D." . What would be the questions to ask this customer? (Select THREE). Is it a LCD or CRT monitor? E. Any Time. Other equipment plugged into the same power strip/surge protector also will not turn on.www.co m .CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. A record of the ADMIN passwords. C. B. The customer says the tower computer will not turn on and the monitor will not turn on either. background checks for users.B QUESTION NO: 756 A remote Customer calls with a dead computer. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. lTe sts . smart cards. B. An established recovery point. C. D. Which of the following would be the BEST questions to ask the customer? (Select TWO).

Any Time.actualtests.C. Is another piece of equipment plugged into the same power receptacle and is it working? C. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Can you or someone else check the circuit breaker for that receptacle? D. Create restore point D. Standby D.com 230 Ac A. Nothing should be affected C. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. What is the manufacturer of the power strip/surge protector? E.www. Has any electrical work been done recently? G." .co m .CompTIA 220-701: Practice Exam A. Hibernate C.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Standby B. Make a list of all programs that will need to be reinstalled in event of a system failure B. Wake on LAN "Pass Any Exam. Nothing. Always on B. What kind of equipment is plugged into the power strip/surge protector? Answer: B. How big is your electric bill? B. proceed with solution. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Always on C.

Continue answering thequestions. Tell the customer that both are excellent choices B. What is the BEST response to this question? sts QUESTION NO: 761 . Give them a list of blog sites and documentation that discuss the twoOSs D. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Throw it in the trash. end the conversation C. Which of the following should the technician do? A.CompTIA 220-701: Practice Exam D." . CRTs are being replaced by LCDs Answer: B "Pass Any Exam. D. Check that the tube and capacitors are intact D.com Ac tua A. relax and try to be as calm as possible while working through the distraction C.www. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Dispose through proper channels or send it to be repaired C.actualtests. Which of the following is the BEST solution? A. Say nothing. Explain that what is being done is extremely complicated and requires concentration. Any Time. Put on an ESD strap and inspect the internal components B. the customer continually asks questions about every step being performed.co Answer: B m 231 . Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. It is getting to the point that is becoming a distraction. Ask to be excused to use the phone to take a small break outside to get some air B.

Annually D. D. Between 10 and 12 characters B. C. Install a generator in the office C. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Which of the following is the BEST option to alleviate this issue? lTe sts ." . Install a UPS in the office "Pass Any Exam. Raise the priority of the users jobs to the highest level. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Give the user a dedicated printer. Replace all CMOS batteries in the office B.com 232 Ac A. 90 to 180 days B. Give the user permissions to cancel other users print jobs. Any Time.www. 60 to 90 days C. B.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Between 6 and 8 characters C. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Have the user work after hours to finish their print jobs. Between 8 and 10 characters D.co m .

com 233 Ac tua lTe sts ." . and shuts down the computer B. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Any Time.CompTIA 220-701: Practice Exam D. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. "Pass Any Exam. Retrieve the work from a hot site for the office C. however they are not receiving any Wi-Fi signals. Loading a full backup onto your workstation D. Preparing system for Automated System Recovery (ASR) C. Which of the following is the action that is being performed? A. but the computers gives an error that the computer has not been shutdown properly. closes programs. There are UPSs connected to the equipment but they only last about 30 minutes. Suggest the computer be moved around.co m . Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Rolling back to an earlier configuration B. Use software that in case of an outage saves your work. What is an option to ensure that all work is not lost and damage does not occur to the system? A.www.actualtests. You decide to go to a prior restore point. Which of the following should you try FIRST? A. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before.

" . Change the power settings on the projector. D. Smart card D. Which of the following would MOST likely solve the issue? A.actualtests. Change the power settings in Power Management. D. C. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Ask for model number. Which of the following is the FIRST step to take to resolve this issue? A. D.ROM is not reading a disc. Check to see if the CD. Any Time. Answer: C "Pass Any Exam. Ensure that the device is working in Device Manager.co m 234 . Change the computer from a laptop to a desktop.CompTIA 220-701: Practice Exam B.www. each time the customer closes the laptop the computer goes into standby. B. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Ask if they have a modem.com Ac tua A.ROM has compatible hardware. C. Check that the Wi-Fi adapter is enabled. B. Biometrics C. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Move the projector further away from the laptop. Make sure that the disc is a DVD and not a CD. C. Check to see if the BIOS registered the drive. Software firewall B. However.

C. Which of the following questions should a technician ask this customer? (Select TWO). What is the manufacturer of the computer? D. be stern with the user. A.www.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all.actualtests. E. Check the video cable to make sure it is still connected. Check to see if the monitor and system hardware are compatible.com Ac tua lTe sts . Which of the following steps should be performed to check the monitor? (Select TWO). Move the mouse and/or press the space bar to check if the computer is in sleep mode. What is the manufacturer of the mouse? Answer: A. Check for other equipment plugged into the same power strip/surge protector. repeat back the issue to the user to ensure understanding. If the mouse has roller ball underneath could they examine it? B. D. make the user promises to keep them quiet. tell the user to call back when they have calmed down. What type of mouse is it? E. What mouse driver are they using? C. C. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. A. B. Any Time." .CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. B.co m 235 .D QUESTION NO: 776 "Pass Any Exam. Answer: A. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. D.

The amount of RAM installed. D. Which of the following MOST likely uses a parallel port? A. Perform backup of all data. The manufacturer of the RAM installed in the computer. Which of the following should a technician check to resolve the issues? A. B. Any Time. Failed fan in the power supply." . B.www. Hard drive location in the computer. The manufacturer of the computer and hard drive. B. D. The hard drive location in the computer. C. CPUheatsink seated properly. Connecting to a parallel tape backup device D. "Pass Any Exam. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly.co m 236 .actualtests. Upgrade all drivers. Remove unneeded external components. Connecting a loop-back plug B. C. Printing to an older printer C. Which of the following should be done FIRST prior to the installation? A.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Which of the following should be checked? A. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. C. D.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Create a restore point. Update the anti-virus software.

Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Standby D. Always on C. actions and outcomes. Standby B. B. Escalate the problem to the next tier support. Cycle the power to ensure that thent driver works.com Ac QUESTION NO: 782 tua lTe sts . C. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Any Time. Always on C. Establish a theory of probable causes of the incompatible driver.www." . D. Which of the following is the LAST step that should be performed? A.co m 237 .actualtests. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Hibernate D. Wake on LAN B. Document findings.

Move some of the devices to other outlets and replace the power strips with surge protectors.www." . Ask to be excused to use the phone to take a small break outside to get some air. Check that the tube and capacitors are intact. Send them off on a small task to get a moment to concentrate and finish the job. Six C. CRTs are being replaced by LCDs. Answer: D QUESTION NO: 784 A CRT has stopped working. C. Any Time.co m 238 . B. the customer is asking questions wanting to know every step being performed and why. Dispose through proper channels or send it to be repaired. relax and try to be as calm as possible while working. Eight D. Explain that what is being done is extremely complicated and requires concentration. and a mini refrigerator are plugged into one power strip in a single outlet. C. B. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. It is getting to the point that is becoming a distraction. Which of the following is the BEST solution? A. Continue answering the questions. Throw it in the trash. "Pass Any Exam. Which of the following should be done to ensure safety? A. B. Which of the following should the technician do? A. D. D.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. two monitors. Put on an ESD strap and inspect the internal components. Answer: D QUESTION NO: 785 A.actualtests. Twelve Answer: A QUESTION NO: 786 Two workstations. two printers.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Zero B.

Load a full backup onto the workstation. Any Time. and properly shuts down the computer. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. closes programs. Install software that saves work. B. Which of the following actions should the technician perform FIRST? A. Setup a hot site for the office so all data will be backed up. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Replace the CMOS batteries to all affected equipment. Restore all files from a storage device. D. D. "Pass Any Exam.co m . Install a UPS in the office. Install power strips in the office. Prepare system for automated system recovery (ASR). Install a generator in the office." . Replace the power strips with UPSs and eliminate the extension cords. C. Roll back to a previous restore point. C. D. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS.actualtests.www. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . B. Have an employee work nights to perform the shut down.com 239 Ac A. tua lTe Computers are left on overnight to complete certain calculations and tasks. B. Replace the power strips with surge protectors with longer cords. D. C. There are UPSs connected to the equipment but they only last about thirty minutes.CompTIA 220-701: Practice Exam C. Have employees shut down their computers before they leave and perform the calculation during their down time.

D.com Ac tua lTe A. Reboot the laptop to toggle image between screens. D. Install a wireless modem." . Press the function key and then configure the projector settings. Each time the customer closes the laptop the computer goes into standby. Which of the following should the customer perform? . Which of the following should the technician do to solve this issue? A.www. Any Time. B. C. Which of the following would the technician recommend for the client? A. Change the computer from a laptop to a desktop. C. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. B. Change the power settings in power management.co m 240 . Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. B. C.actualtests. Change the power settings on the projector. Use the function + f8 key to toggle between screens. D. Answer: C "Pass Any Exam. Set the SSID code on the laptop. Install an access point. Enable DHCP on the laptop. Use the function + f10 key to toggle between screens. Use alt + tab to toggle between screens.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. The client would like to access the network from outside the home and on the top floor.

AGP slot C.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A." . Dissipates heat from the chips D. D. B.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. This might be an indication that the battery is failing and can no longer hold a charge. Install more memory in the system. Use hyper-threading. Cools the power supply C. Which of the following is the BEST recommendation to make? A. Answer: B QUESTION NO: 796 "Pass Any Exam. C.com Ac tua Explanation: A. Install multiple fans. CPU slot D. Answer: C. C.co m 241 . B. Prevents the monitor from overheating lTe sts . The screen is set to automatically dim to optimize battery power when power is disconnected. The LCD backlight is failing. D. Prevents motherboards temperature from getting to low B.actualtests.www. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. The LCD inverter board is going bad. Heatsink B. Any Time. Install a liquid cooling system.

the LCD returns to normal brightness.com Ac tua lTe sts . B." . To prevent memory vibration caused by theheatsink fan. When the user connects the AC power. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. C. To protect the CPU from direct contact with theheatsink. The LCD backlight is failing. 192.1.www. Smart key C.10 "Pass Any Exam. D.254.1 C.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. Which of the following authentication technologies can be used? A. To provide thermal transfer from the CPU to theheatsink. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. the LCD screen gets dimmer. The screen is set to automatically dim to optimize battery power when power is disconnected. Ergonomics B. Any Time. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.16 12.16 B.actualtests. The LCD inverter board is going bad.0. Which of the following should a technician tell the user? A. This might be an indication that the battery is failing and can no longer hold a charge. Biometrics D. To provide insulation around the processor. C.co m 242 .168. B. 172. D. 169.

CompTIA 220-701: Practice Exam D." .254.168.128 D.18. 192. 129. 201.18.18.10 C.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.168. 169. 201. 192.16.128 Answer: D Which of the following IP addresses is a class B address? A.16.168.com Ac tua lTe sts .www.1. 129.1. 192.128 B.25.9 D.25.co QUESTION NO: 801 m 243 .1 B.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.1 B.actualtests.16. 92. 92.253.10 C.254.1 C.9 D.10.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam. 129. 192.253.168.29. 92.254.29.1.1.25. Any Time.254.

25.168. 192.co m 244 .0.128 B.255 lTe Which of the following IP addresses is a loopback address? sts .1 C.168.18. June171988 C.16. Any Time.254.1. comptia1 Answer: A "Pass Any Exam." . 201. 169.CompTIA 220-701: Practice Exam A.0. 192.29.1 D.0. 127. 172.9 D.10 C.10.10.168.10 B. 92. s1A@r4A&! B. 129.0.168.10.254.actualtests.253.10.10 D.255.10 B. 192.254.255.16. 9ca5rl D.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. 192.1 C.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.com Ac tua A.www. 169. 255.

actualtests.co m 245 .CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. WEP B. D. Document the problem. Keylogger C. by default? A. B.www. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. DVD D. Take the computer apart piece by piece until the problem is identified. Recreate the problem. CD "Pass Any Exam. Blu-Ray B. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. SSID C. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. BIOS password B. C. WPA D." . Flash C. Resolve the problem. Keyfob D.com Ac tua lTe sts . Any Time.

Graphics C. HDD D. Parallel .com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . NIC B. DVD C. Any Time. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. PCIe B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.actualtests. IEEE 1394 D.www. Capture D. Modem C." . PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Flash B.

Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. WindowsVista Basic B. Any Time.11a B.CompTIA 220-701: Practice Exam A. KVM B.com Ac tua lTe sts QUESTION NO: 816 .actualtests. Windows XP Answer: D "Pass Any Exam. WindowsVista Ultimate C. Touch screen D. Windows 2000 D. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Windows Media Center C. WindowsVista Premium B.www.co m 247 ." . Infrared D. Bluetooth C. Windows 2000 D. 802. Keyboard C.

Legacy support for older systems . Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Any Time. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. File encryption options C. To support dynamic disks B. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Network Neighborhood> Ethernet controller B. Files can be larger than 256MB B.actualtests." .D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. To allow RAID support C. Add and Remove Programs "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). A. Support for file encryption D.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . My Computer> System> Performance> Settings> Virtual Memory B. User access and permissions options E. Macintosh PC read/write access D. Ability to share the file and folders Answer: B.www.

In a Windows Vista workstation. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Hide a password document in the workstation D. sigverif C. WEP64 B. sfc B.www. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. which of the following commands would the technician use? A.actualtests." . ipconfig D. Never write down the passwords C.co m 249 . WPA Answer: C "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 823 . Contain on a sticky note on the back of the monitor B. Control Panel> Power Options D.CompTIA 220-701: Practice Exam C. Any Time. WEP128 C. WPA2 D.

primary services. B. They ask the employee for their username and password. C. B. Print Spooler D. Which of the following services may need to be restarted? A. dependency services. Answer: C QUESTION NO: 827 A print job fails to leave the queue.msc "Pass Any Exam. Give the caller the information and inform an IT manager. C. registry level services.actualtests. Printer Driver B.www. D. Which of the following should the employee do? A. Any Time. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. Windows Spool Service C. Refuse the callers request and inform an IT manager. Give the caller the username and password.co m .com 250 Ac tua lTe sts ." . D. These types of services are known as: A. perfmon. Refuse the callers request and inform the police. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. the print spooler requires other services to be running first.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. They state they need to upgrade the antivirus protection on the workstation. driver level services.

D. Check forWiFi radio on/off switch on the function keys. how might a technician determine if the unit has WiFi capability? A.www.co m . print D. Check for an external antenna. such as i. 802. Serial B. Check the Device Manager for a wireless network device. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. Any Time.actualtests. B.com 251 Ac tua lTe sts . A 32-bit operating system and a 64-bit processor C. A 64-bit processor and a Vista Home Basic operating system B. Other companies use other names.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. to describe their 1394 "Pass Any Exam.link and Lynx.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire." . printmanagement. services. Without knowing the specifics of that model. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. Check for an externalWiFi on/off toggle switch.CompTIA 220-701: Practice Exam B. C. IEEE 1394 D.msc C. eSATA C. A dual-core 32-bit processor and a 64-bit operating system D.

" B. I am not replacing the hard drive. C. Which of the following is the BEST response? A. Have the phone onvibrate before starting the repair. "Here is all my documentation for the repairs.co m . In the middle of doing the repair. please read it and then get back to me with any questions. I replaced the motherboard. B. Apologize and excuse oneself for a moment to take the call quickly outside the room.actualtests. "I replaced some of the computer parts and now it is functional. Well. such as video devices.www. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time." B. D. Which of the following is the BEST action? A. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data.CompTIA 220-701: Practice Exam products. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. C. the phone rings. which is the main circuit board for the PC. Which of the following is the BEST response? sts . A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. "I am not sure if your data will be lost I will confirm with my manager. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. "Pass Any Exam." C. This type of repair will not affect it. Take the call. I cannot guarantee that your data will not be lost. Any Time. Your data should be fine. I will let you know what happens after the repair." ." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone.com 252 Ac A. which means delivering data at a guaranteed rate. This is because it is not only high speed but also supports isochronous data. D.

D. making C: the OS and D: the data. Show the client how to put the keys back on. Keylogger C. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system.co m .actualtests. Refuse to do the repair until the client learns how to type with long fingernails." .CompTIA 220-701: Practice Exam D. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Do the repair with a good attitude. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client.www. Front panel media lock B. but let the client know that the client will be charged extra for the same repair nexttime. Immediately leave and go to another room to take the call and deal with the repair later. D.com 253 Ac A. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Do the repair. B. Which of the following is the BEST response to the clients next repair order? A. Any Time. while protecting the data from the operating system related issues? lTe sts . Partition the drive into two logical drives. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Partition the drive into two physical drives making C: the OS and D: the data. Biometric fingerprint scanner "Pass Any Exam. Encrypt the sensitive data so that it cannot be read without a key. B. C. C. Hide the sensitive data from casual view using folder Properties .Attributes.

CompTIA 220-701: Practice Exam D. Cover the extra power plugs not being used with electrical tape.co m 254 . Install an uninterruptible power supply (UPS). Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Remove excessive dust and loose items. Answer: A "Pass Any Exam. Unplug the computer after testing and recommend to the client that they need to install a surge protector. C. Leave it up to the client to take their own precautions. Tell the client they need to install a surge protector soon. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. D. UPS B. Which of the following is the BEST action to take? A. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file." . C. B.actualtests.www. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. B. Larger power supply D.com Ac tua lTe sts . D. Replace all cooling fans with new ones. Power strip C. Any Time. Check for and remove outdated components.

" . Identify the problem.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Suggest purchasing a newer processor. Answer: B Which of the following network classes exists if the default subnet mask is 255.255. Increase the systems RAM. music and browse the Internet. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. C. D.actualtests. C.0? A.com Ac QUESTION NO: 843 tua lTe sts . They have had the system for two years and use it primarily to download photos. B.0.www. B. Document the actions. Formulate a theory. Class A B. Class C D.255. The system specifications are still very good.co m 255 . Which of the following is the FIRST action to take? A.255. D. Establish a plan. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.0? "Pass Any Exam. Any Time. which of the following actions should be taken NEXT? A. Class B C. Defragment the hard drive. Run CHKDSK on the hard drive.

Class D tua Which of the following network classes exists if a hosts IP address is 192.0." .www.0? A.0? A. Class C D.0.co m 256 .1? lTe sts . Class B C. Class A B. Class B C. Class B C.0. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class C D. Class B C.30.255. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.22. Class C D.168. Class A B. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Class C D. Class A B.com Ac A. Class D "Pass Any Exam.1.actualtests.CompTIA 220-701: Practice Exam A.0. Any Time. Class A B.

Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. static IP address. C." .1? A.172.www. Class C D. D. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Bridge . reserved IP address. Task Manager "Pass Any Exam. Class A B. Switch B. stationary IP address.co Which of the following devices can automatically assign host IP addresses? m 257 .1. Router C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. dynamic IP address.actualtests. Hub D. Any Time. B.com Ac tua lTe sts A. Class B C.

C. right click on the print job and select restart. Double click theprinters icon.CompTIA 220-701: Practice Exam B. Double click theprinters icon. B. D.actualtests. The component is disabled. C. B. Virtual Memory D. Double click theprinters icon. C. D. Double click theprinters icon. D. The components driver is not found. Double click theprinters icon. Answer: A "Pass Any Exam.www.co m 258 . Device Manager C. right click on the print job and select restart. right click on the print job and select cancel. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. right click on the print job and select delete. Any Time. right click on the print job and select cancel. The components driver is outdated." .com Ac tua lTe sts QUESTION NO: 853 . right click on the print job and select pause. B. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. right click on the print job and select properties. The component is not installed. Double click theprinters icon. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon. Double click theprinters icon. right click on the print job and select resume.

Answer: C QUESTION NO: 857 In Printer Properties. D. right click on the print job and select resume.actualtests. C. Security D. Print sharing has not been enabled on the host computer. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Ports C. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Double click theprinters icon. right click on the print job and select properties. Double click theprinters icon. The shared printer is not compatible with the host computers operating system. 5 B. C. The print drivers have not been installed on theusers remote computer.co m . 10 "Pass Any Exam. Any Time. B. B.www. Simple file sharing has not been enabled on the host computer. right click on the print job and select cancel. Double click theprinters icon. Which of the following is the MOST likely cause? A. D.com 259 Ac tua lTe sts . Double click theprinters icon. right click on the print job and select restart." . Advanced B.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A.

B.actualtests. Answer: D "Pass Any Exam. lTe sts A technician has replaced a failed DIMM. A remote user updating the antivirus software on their notebook computer. C. A user checking their personal email at an office. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Any Time. C. Use technical acronyms to show your technical expertise. Inform the customer of the expense that is being incurred.co m Answer: C 260 .com Ac tua A." .www. D. Please inform me if you continue to have any problems with this PC. Which of the following responses would be BEST to use? . C. Be sensitive to the customer's culture. B.CompTIA 220-701: Practice Exam C. A remote salesman must transfer contract data to the corporate office. Please inform me if the PC will be processing more work than for which it was designed. D. Please inform me if you think you want me to come back and check it again tomorrow. The technician has verified that the unit is working properly and is now updating the customer on the event. Only ask the customercloseD.ended questions. 15 D. Please try to be more conscious of static when using this PC. A kiosk in a department store that looks up information in their online catalog. B. D. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A.

Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. D.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. C. Call the service manager and inform them that the new service call cannot be made in time. B. C.co m . D. C. share this with the customer and take any preventative measures. with a response time to another site of two hours. B. D. Which of the following is the NEXT step to take? A. B. Before starting any work on the system. Document the entire event. Complete a full backup of the workstation before making any upgrades. Document the solution. which of the following is the FIRST course of action to take? A. Call the service manager and inform them of the current situation. Inform the customer of the steps taken during the repair and continue to the next service call. Follow the manager's instructions. Call the new service customer and re-schedule the call for another time. Call the customer and reschedule for another time.actualtests. Call the service manager and inform them of the current situation.www. Unplug the workstation and begin the upgrade." . A new service call is received. Remove the cover of the workstation case and use an ESD strap before the upgrade. Answer: A QUESTION NO: 865 "Pass Any Exam. Any Time.com 261 Ac tua lTe sts . Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Upgrade the hard drive and reboot the system. Document the core actions and inform the customer the repair has been completed. share this with the customer and take steps to minimize the reoccurrence. Which of the following would be the BEST choice to address this situation? A.

CDFS. NTFS-E is an invalid file system name." . CMOS B. B. C.www.com Ac tua lTe A. NTFS. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. you can use only NTFS file system because only NTFS support encryption. FAT32. Proper configuration of the BOOT. HPFS. Installation of the NTLDR B.INI file C. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. VRAM C. Answer: C Explanation: To implement file encryption on your Windows 2000 computer.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . D. Partitioning and formatting of the hard drive D.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Any Time. TPM D.actualtests. Installation of updated device drivers sts .

ESD D. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. 802.11n B. RDRAM D. Any Time. Dual-channel C. The customer has installed a new cordless telephone recently that uses the 2.www. Windows Vista Home Premium B. WindowsVista Ultimate "Pass Any Exam. RFI B.CompTIA 220-701: Practice Exam A.co m ." . Which of the following is the MOST likely cause of the customers issues? A. and does not wish to lose any files in the process. Windows Vista Home Basic C.11g wireless signal. IEEE 1394a C. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. USB 2. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.0 D. Double-sided B.actualtests. A. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO).com 263 Ac tua lTe sts . Electrical surges C.4GHz spectrum. Windows Vista 64-bit edition D.

Trojans C. Wattage D. Hertz C. WindowsVista Business Answer: D. If the printer needs the queue cleared. Which of the following should the technician check FIRST? . If the printer needs a memory upgrade to print multiple documents at once. Freeware D. C. D.actualtests.co m Answer: A. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.com 264 Ac tua A. The user sent ten different documents over a span of an hour. lTe sts A user reports that none of their documents are printing." . Amperage Answer: C Explanation: "Pass Any Exam. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. If the printer needs a firmware upgrade to print multiple documents at once. Any Time. B. Frequency B.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO).www. If the print spooler service needs to be configured for multi-page printing. A.CompTIA 220-701: Practice Exam E. DLLs E. Spyware B.B .

call the customer from a mobile phone. Any Time. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present.co m . 64 C. you must be careful about the wattage it provides." . call the customer and cancel the appointment. 32 B. It is standard among power supplies and has nothing to do with the devices connected to the power supply.com 265 Ac tua lTe sts . Call another technician and have the other technician reschedule the appointment for another date. Lithium Ion D. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Alkaline C. reschedule for another time. "Pass Any Exam. Pull over. D. 127 D. While replacing the power supply in your PC.CompTIA 220-701: Practice Exam Power supplies are rated in watts. B. Nickel Metal-Hydride B. QUESTION NO: 875 How many devices are supported on a single USB port? A. and explain the delay.www. The technician had planned to arrive five minutes early. Amperage and resistance are not selling points for power supplies. C. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. Use an alternate route and get to the appointment ten minutes after the scheduled time. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. Pull over. Which of the following is the BEST course of action? A.actualtests.

Any Time. the customer demands the computer be replaced immediately. the hard drive has failed and the data cannot be retrieved within the hour. Remain calm and positive.co m Answer: A .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Which of the following is the BEST course of action? sts . Shut down the computer." . explaining to the user the data may not be retrievable within the hour to set a reasonable expectation.actualtests. After listening to the user. As the technician begins to evaluate the situation. Which of the following is the BEST course of action? "Pass Any Exam. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. until the technician can arrive and work on the computer themselves. to boot the computer and retrieve the users data to a shared network drive. Which of the following is the BEST method of working with this user? A. The company has provided remote control software. QUESTION NO: 879 A. using the various OS options available. C. Advise the user to not do anything else. B. D. B. Work quickly. Listen and ask questions using non-technical terms. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Repeat the steps multiple times so that the user can understand the computer terms. explain with authority. C. The user is attempting to install a local printer and has become frustrated and is berating the support staff.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. Speak slowly. and an error message of a corrupted file. D. The customer would like another computer so they can make their presentation that is due in an hour.www.

D. as the school can be contacted later in day. Request the customer to leave the room while the call is answered. Remain positive with the user. B. B. Inform the customer about the need to take the call from the school. until they have completely calmed down. C. The customer states they have important documents and photos on the drive which cannot be replaced. D. larger model.co m 267 . Which of the following is the BEST course of action? A. explaining you will remote into the computer and assist in installing the printer. and then explain why they cannot get the printer installed themselves.actualtests. Document on the service record the steps the technician took to evaluate the drive. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. D. conducting an initial evaluation of the problem with the customer. Immediately stop working and leave the room to answer the call. Answer: D "Pass Any Exam. what has happened to the drive and explain the options available. The technician receives a call and the caller ID shows the call is from the technicians childs school. C. Listen calmly to the user. such as a data recovery service. Ignore the call. in case the customer decides to sue for loss of data.www. use MMC to grant administrative rights to the user. Any Time. Which of the following options is the BEST course of action? A. B. Explain to the customer in non-technical terms. and then tell the user to try the install once again. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. but the data is gone.com Ac tua lTe sts . they determine that the hard drive has failed. While the user is talking.CompTIA 220-701: Practice Exam A." . Immediately replace the hard drive with a new. explaining to the user the unit will be restored as quickly as possible. C.

Which of the following is the NEXT step to take? "Pass Any Exam." . Replace the PS2 keyboard with a USB keyboard and try again. Discuss options acceptable to the customer to address the issue. D.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Check the power connections to the equipment and see if there is a surge protector in use. C.www. Which of the following is the NEXT course of action? . Which of the following is the NEXT step to take? A. D. B. the video card is failing. Question the user to insure they do not attempt to make changes and break the computer again. B. C. . Establish the probable cause of the card failure for the customer. Boot to BIOS/setup and confirm the hardware settings are correct. Re-evaluate the repair theory to ensure the issue will not occur again. Test the computer to determine the probable cause of failure. B.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Check the work area and keyboard for foreign substances. D. C. They have checked the printer and found coworkers have been printing documents. Install an on hand video card and show the customer it is repaired. Document the evaluation and actions taken. Question the customer on any changes made to the computer before installing the video card. Any Time. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Which of the following would be the NEXT evaluation step? tua lTe sts A.actualtests. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A.co m The technician has completed the repair action on the computer.

Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. The technician has to use Device Manager to update the drivers and then attach the scanner. B. plug in the scanner. C. B. Ask the customer if they have installed a local printer at home. and then configure the card using the administrative account. After installing the card with the administrative account. D. Which of the following actions will BEST resolve the issue? A.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. Any Time." . Answer: B QUESTION NO: 888 A. Which of the following describes the NEXT step to take? lTe sts . The technician has to boot. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. B. and then install the drivers. C. The technician has to turn on plug and play before the scanner will work. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. Install the card using the customers log in. After inserting the PCMCIA card. D. After installing the card. C.CompTIA 220-701: Practice Exam A. as this may have deleted the network printer. have the customer test the card using their log in. Ask the customer to open the printer properties and check the page size and paper orientation. check Network Places to ensure proper card functionality. The technician needs to install the scanner using the instructions provided.www.actualtests. Check that the network printer is connected to the USB port on theusers computer. D.co m 269 . ensure the phone and modem properties are set for the local area code.

D." . The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. When the Bluetooth function is enabled. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . C. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. the Infraredport will no longer function. If the external keyboard number lock is toggled on. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. NETBEUI is unavailable on non-Windows operating systems. Bluetooth devices will need to add the security code. NETBEUI is designed to be used on small size LANs. Any Time. HTTP B.CompTIA 220-701: Practice Exam A. "Pass Any Exam.com 270 Ac A. If wireless security is enabled on the network. B.www. C. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. A. the embedded keyboard will not function correctly. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO).actualtests. TELNET C. C.co m . Docking stations will only work if an external power supply is connected. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. B. DNS D. NETBEUI can only be used on pre-Windows NT networks. D. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. B.

The customer works at a company where the users all print to networked printers. run a print engine test. They require more power than other drive types. D:\i386\utilities\console D. Answer: A.co m Answer: D 271 . ensure the device is still online.CompTIA 220-701: Practice Exam D.actualtests.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. and send a print job. D.www. Which of the following is the BEST approach the technician should take? . Ask the customer which printer the customer prints to. D. and verify the correct tray is being selected before printing. Verify which printer the customer prints to. D:\i386\tools /cmdcons C. Redirect the customer to another printer if available. B. D:\i386\tools\console B. tua lTe sts A customer reports that a computer can no longer print. C." . NETBEUI can only be used with DHCP. turn the printer off and on. They are susceptible to failure typically caused by strong vibration or rough handling. NETBEUI is not a routable protocol. Reinstall the printer drivers.com Ac A. is setup as the default printer. B. Any Time. and begin running diagnostics on the printer. run a self-test. and then attempt to print from the computer. They have a larger platter than other magnetic devices. E. turn the printer off and on. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. C. "Pass Any Exam. They have no moving parts and can tolerate vibration.

www. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. Blu-Ray drives can read Blu-Ray media. Solid state drives are faster.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Any Time. IDE drive C. and CD media. DVD drives can readBlu-Ray media. but not CD media. more reliable. which of the following holds true? A. and require more power. Solid state drives are slower. Flash drive D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. more reliable. Solid state drives are slower. and CD media.com Ac tua lTe A.actualtests. Solid state drives are faster. SATA drive sts . C. DVD media. DVD media." . but not CD media. and require more power. D. DVD media. B. more reliable. Blu-Ray drives can read Blu-Ray media. magnetic drives. B. more reliable. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. and require less power. USB hard drive B. and require less power. C. DVD media. D. DVD drives can readBlu-Ray media.

20 B. A router broadcasts all data packets that are sent on the network. 21 C. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. A switch interconnects devices on the same network to be able to communicate. Liquid cooling systems are less effective at cooling the processor. D. Any Time. by default? A. 23 D. FTP B. A switch interconnects one or more networks. Liquid cooling systems are more effective at cooling the processor. FTPS C. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. B. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. C. "Pass Any Exam. HTTPS D. Liquid cooling systems are less efficient than the traditionalheatsink technology. where a router interconnects one or more networks. Which of the following ports needs to be blocked to prevent Internet access? A.co m . B." . 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. and a switch transmits data directly to the device. C. where a router interconnects devices on a network.com 273 Ac tua lTe QUESTION NO: 901 sts .www.actualtests.CompTIA 220-701: Practice Exam A.

co m 274 . A switch broadcasts all data packets that are sent on the network. FAT32 C. CDFS D.www. Wake on LAN (WOL) B. Partition the hard drive. Standby C.com Ac tua lTe sts . Update the device drivers. Any Time. D. NTFS B. which of the following file system formats would be the BEST choice for security purposes? A. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. which of the following is the BEST task to perform? A.actualtests. C. Suspend D.CompTIA 220-701: Practice Exam D. Backup the hard drive. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. and a router transmits data directly to the device. B." . Format the hard drive. Hibernate Answer: D "Pass Any Exam.

" . Broadcast name B.actualtests. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. SAFER+ is used to encrypt Bluetooth communications. Any Time. WEP was the original encryption standard developed for WiFi networks. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WEP2 C.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A.11i network standard that ensures the most secure wireless encryption. System Information C. Encryption type D.co m . WPA D. WEP B. WPA was an upgrade. WPA2 Answer: D Explanation: WPA2 is the more secure 802. but WPA2 was the most secure standard.www. but that could be easily hacked. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.com 275 Ac tua lTe sts . Device Manager B. Disk Management D. Security key used C.

A program that appears to be harmless but has a malicious agenda. Fingerprint scanner C. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.CompTIA 220-701: Practice Exam A. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . "Pass Any Exam.actualtests." . A program that is used to track user information for commercial reasons. D. Which of the following has MOST likely been performed? A. Drive lock D. B. Port 25 has been opened. QUESTION NO: 910 Which of the following BEST describes a virus? A. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. Port 25 is no longer being used. C. IR scanner B. B. Any Time. Ctrl + Alt + L D. Ctrl + Alt + Esc B.www.co m 276 . A malicious program that spreads itself in a system without the need of a host.com Ac A. Windows Key + D C. Malicious code that can propagate itself to different host files.

m Answer: B . Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. C. Solid state Answer: D "Pass Any Exam. D. Data has been restored. IDE C. Port 25 is setup for port forwarding. SATA B. Biometrics C.CompTIA 220-701: Practice Exam C.actualtests.www. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Data has been backed up. Any Time. PATA D. B." . Which of following drive types did the technician install? A. The hard drive has been reformatted. Username and password B. BIOS security D. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. D. The hard drive is set to pre-format conditions.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Port 25 is running at full duplex.com 277 Ac tua lTe sts .

Solid state B.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.7GB? A." . Single-layer DVD D.7GB of data. Optical C. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. CCD barcode reader B. IR keyboard D.www. Laser barcode reader C.actualtests. Floppy disk C. Dual-layer DVD B. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.com Ac tua lTe sts . QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. Any Time. FDD D.co m 278 . Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.

DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Degauss D. Event Viewer "Pass Any Exam. S-Video C.CompTIA 220-701: Practice Exam A. HDMI B. My Computer D. Task Bar D. Any Time. Resolution C. Auto Alignment B.com Ac A. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts ." . Task Manager B. VGA D. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A.actualtests. My Network Places B.co m 279 . Control Panel C.www. Start Menu C.

com Ac Biometric authentication is a security feature preventing access to a device. Cable D. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Password C. Dial-up C. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Which of the following is an example of this feature? tua lTe sts A. Satellite . Verbal recognition D. Wireless B. Fingerprint scan B.co Which of the following network connections uses an analog signal? m 280 ." . Any Time. Dial-up B.actualtests. DSL D.www. "Pass Any Exam. Satellite C.

480Mbps C. 10 meters (33 feet) D. Desktop PCs D. Any Time. PDAs "Pass Any Exam. 400Mbps B. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. 5 meters (16 feet) B. Cell phones B. Notebooks C.0 B. 800Mbps D. 7 meters (23 feet) C.co m 281 ." . IEEE 1394a D.com Ac tua lTe sts .1 C.www.0 interface? A. USB 1. USB 2. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A.actualtests.

150Mbps B.www. Any Time. 400Mbps D. Right click on My Computer > Properties > Computer Name Tab B. 63 D. 800Mbps .com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 7 B. 300Mbps C.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 15 C. Control Panel > System Applet > Properties > Advanced Tab D. Right click on My Computer > Properties > Network Identification Tab C.actualtests." . 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.

which of the following is the proper way to delete a print job in queue? A.co m . Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . WindowsVista Business B.CompTIA 220-701: Practice Exam A.com 283 Ac A. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C." . Intel Pentium 4 Extreme Edition D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Laptop LCD screen B. Intel Core 2 Duo "Pass Any Exam. USB mouse D. Intel Itanium C.actualtests.www. Windows 2000 Professional D. Any Time.RW drive Answer: B QUESTION NO: 934 In Windows XP. CRT monitor C. Windows Server 2003 C. Optical DVD. Intel Pentium M B. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B.

B. 6-pin male to 4-pin female B. Answer: B "Pass Any Exam. Which of the following is the correct cable to use? A. B.com Ac QUESTION NO: 939 tua lTe sts . Answer: B While replacing an ATX power supply in an older model desktop PC. C. D. Older ATX power supplies have a separate P4 connector. The FilterKeys option is enabled. 9-pin male to male C. Newer ATX power supplies do not use pins 21 through 24. Older ATX power supplies are no longer available. The StickyKeys option is enabled.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.www.co m 284 . The ToggleKeys option is enabled. Which of the following is the BEST reason why this fix worked? A. Which of the following is the MOST likely cause of this situation? A. Newer ATX power supplies are 20/24 pin compatible. the cable is plugged in and the PC is up and running. The NumLock option is enabled. numbers appear on the screen." . D. 4-pin male to male D. Any Time. After clearing it with the manufacturer. C. the technician observes the motherboards main power connector has less pins than the new power supply cable.

Between the CPU and RAM B. Printer settings D. On thesouthbridge chip C. SODIMM D. Print queue C. SDRAM B.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A.co m 285 . Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. Any Time. Print test page B. DDR2 C. Fiber B.com Ac tua lTe sts . On the front side bus D. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. RDRAM "Pass Any Exam. Cable C. DSL D." .www. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A.actualtests.

com Ac Which of the following wireless types.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. 802. 802. has the GREATEST throughput and amount of coverage? tua lTe sts A. by default. Any Time. RJ-45 D. STP D. 801. ST C. BNC B. 802. Plenum B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 .actualtests." . Non-plenum C.11n C.11a B.www. UTP .11g D.

Maximum output wattage D. Which of the following is the NEXT step in the troubleshooting process? A. Maximum input voltage B. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work.co m . B.com 287 Ac A. Attach an external keyboard. Press ctrl + alt + delete on the keyboard. C.CompTIA 220-701: Practice Exam A. Denial of Service (DoS) attack D. Social engineering B. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Dealing appropriately with confidential materials B. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board.actualtests. Any Time.www. Trojan attack C. Re-install the OS. Maximum resistance C. The technician explains this is against company policy. Update the keyboard drivers. D." . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Which of the following threats has been attempted? sts . Compliance in the workplace "Pass Any Exam.

www. analysis and reporting technology (S. 30 meters (100 feet) D. Cultural Sensitivity D. Self monitoring. Configuration Utility D. 150 meters (492 feet) "Pass Any Exam.M. token ring. Despite the stricter performance specifications. Any Time." . Task scheduler C.R.com 288 Ac tua A. Professionalism in the workplace D. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length.CompTIA 220-701: Practice Exam C.co m .T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. A. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Unclassified B. Which of the following should be used? sts QUESTION NO: 952 . and ATM. Exceptions C.actualtests.A. 328 meters (1076 feet) B. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Which of the following security elements governs data sensitivity? A. It is company policy that all documents be labeled even if they are not sensitive. Event Viewer B. 100 meters (328 feet) C.

Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them.co m Explanation: The single." . Contrast ratio C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Alkaline D. This chemistry has a high energy density and is lightweight.www. NiMH C. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. NiCd B. A. Pixelation D. .actualtests. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Any Time.com 289 Ac tua lTe sts . Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Besides they only receive charge if the voltage is low. Native resolution B. fixed resolution of an LCD is called the native resolution.

Answer: B Explanation: You need Windows 98 or later to use ACPI. ACPI must be supported by the computer motherboard. Desktop replacement D. Any Time. .www. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. True B. basic input/output system (BIOS). The BIOS must support ACPI B. YOU must be running Windows 95 or later C. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. In addition. and the operating system. Portability B. The processor must support ACPI. Increased performance C.actualtests. The motherboard must support ACPI D. QUESTION NO: 959 "Pass Any Exam.CompTIA 220-701: Practice Exam A." . the motherboard and processor must support the standard. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. You always need to compromise in configuration when you purchase a laptop in your decided budget.co m Answer: B 290 .

due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. The SDR SDRAM uses DIMMs with 168 pins." .co m 291 . The SIMM is the predecessor to the DIMM. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. Point stick D. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. EMI Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A.actualtests. Mouse C. Touchpad B. 200 MHz and 266 MHz with operational voltage 2. 168-pin DIMM B. 72-pin SIMM C. 184-pin DIMM D. CRT D. such as wireless communications.com Ac tua lTe sts . The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.5v. ESD C. Any Time. RFI B.www.

Start Windows using only basic files and drivers.SYS B.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.actualtests. Windows loads only basic files and drivers so that you can find out the configuration errors easily." . Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Logic bomb D.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Where could you check for troubleshooting information? (Choose all that apply. D. DOS B. The server log Answer: B. C. Skip loading the Registry.) A.com 292 Ac tua lTe sts A. Worm C. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. The manual that came with the card D. . Run Windows without processing AUTO EXEC.BAT and CON FIG. Another computer with the same video card B.www.co m What does Safe Mode allow you to do? . Any Time. The video card manufacturer's website C. thus forming an image on the drum? "Pass Any Exam. Boot the system without scanning drives.

Generators create new passwords every time a user signs in to prevent social engineering. B. Any Time. it can be easier to use a password generator based on that set of rules than to manually create passwords. What can we benefit from a password generator? lTe sts . QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. C. Automated System Recovery (ASR) B. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Defective toner cartridge B.EXE "Pass Any Exam.CompTIA 220-701: Practice Exam A. When a password policy enforces complex rules.com Ac tua A password generator can be part of a password manager. Dirty drum D. Worn pickup rollers C. Writing B. Generators extend the requirement to periodically change passwords. thus forming an image on the drum.actualtests.co m 293 . Developing D. Generators eliminate a user's tendency to create passwords that can be a security liability. Generators eliminate the requirement to establish log-in attempt limitations. RDISK. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. D." . Transferring C. Brokenfuser Answer: B QUESTION NO: 967 A.www.

and CD media. A. which one accurately represents the input and output.www." . DC out C. CSMA/CA D. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. Any Time.com 294 Ac tua lTe sts . True B. Enhanced Startup Disk (ESD) D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A.co m . CSMA/CD "Pass Any Exam.CompTIA 220-701: Practice Exam C. you need to use Automated System Recovery (ASR). DC out D. DVD media. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC in. of power supplies and AC adapters? A. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. ISO C. respectively. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. AC out Answer: C Explanation: The AC in. AC in.actualtests. DC in. AC in. OSI B. AC out B. False Answer: A QUESTION NO: 970 Of the following voltage pairings.

11d D. 802. you need to select the normal backup type.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. Complete B. 802.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Incremental D. 802.11g. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.) lTe sts .actualtests. 802. 802.11a B.com 295 Ac A.4GHz radio frequency range and are directly compatible with each other are 802. Although Incremental backup clears the archive bit.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. QUESTION NO: 973 Answer: B. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.11d is not a commonly implemented standard.11a operates in the 5GHz range and 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.11b C.www. Normal C. Copy backs up all files but does not clear the archive bit. There is no such option as Complete backup.co m .11g tua Which of the following wireless IEEE standards operate on the 2.11b and 802. it only backs up files the files that have changed since the last backup. Any Time." .

44MB D. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. 2. Any Time.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. It is the first layer of access control that is intended to delay or deter entrance into a facility. .CompTIA 220-701: Practice Exam A.EXE D.EXE C.BAT B.88MB. WINNT. WINNT32.co m 296 .actualtests. Mantraps C. The extended-density 3½? floppy diskettes can be formatted to 2. 360KB B. 1.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1." . Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.www. INSTALL. Security zones D. 720KB C.44MB. SETUP. QUESTION NO: 977 "Pass Any Exam. Perimeter security B.

com 297 Ac tua lTe sts . which command do you use to remove the Hidden. AUTO EXEC. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. UNDELETE B. and ReaD." . ATT RIB D. True B. Any Time.www. and then remove it from laptop. A. System.BAT issues D. System files not found B. BUS C.Only attributes on the file before you replace the file? A.co m .actualtests.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. Star B. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.Boot file issues Answer: C "Pass Any Exam. ERASE C. Configuration file issues C. Ring D. Swap file issues OE. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A.

The server indicates that it has exceeded its session limit. Virus attack D. Smurf attack C. Archive D. System "Pass Any Exam.www.actualtests. True B. m 298 .CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. False tua QUESTION NO: 983 lTe Answer: A sts A." . True B. Hidden. B.com Ac A. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. TCPACKattack B. Read Only C. Which type of attack is probably occurring? A. False . Any Time.

www. The attributes such as Encryption and Compression are not supported by FAT 32.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. True "Pass Any Exam. Compression Answer: A. Dial-up Answer: C QUESTION NO: 987 USB. What services are associated with these ports? (Choose two. Satellite C. and System attributes on the files.D QUESTION NO: 986 A. Any Time. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. You notice that among all of the other ports. HTTP D." . HTTPS Answer: C. DSL D.actualtests. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. They are supported by NTFS files system. eSATA and Express Card/54 are examples of hot pluggable devices A.) A. Cable B.CompTIA 220-701: Practice Exam E. Refer to the following Internet connectivity methods. FTP C. Telnet B. Read Only.C.B. port 443 and port 80 have been disabled. Archive.co m 299 .

LED Answer: B QUESTION NO: 990 Which of the following password.com Ac tua lTe sts QUESTION NO: 989 . False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. User Accounts C. Like DVD.actualtests. CCFL C.ROM drives. LDAP Answer: C "Pass Any Exam. floppy disk drives can no longer be purchased new. D.CompTIA 220-701: Practice Exam B. once setup. Hide answers/explanations Atypical backlight technology is A. BIOS D.www. CRT B. floppy drives have a 5." . Like a hard drive.25-inch form factor and must be installed in the larger drive bays C. the floppy drive requires no external access. Although some drives might not clearly key the receptacle for the Berg power connector. Any Time. is necessary to be entered before booting into the operating system? A. you must insert the connector correctly or the drive can be damaged.co Answer: D m 300 . LCD D. Because it is antiquated technology. POST B. B.

YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard.www. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Roaming profile B. Live CD B. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. "Pass Any Exam.co m 301 .CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. modern operating system on a computer lacking mutable secondary storage? A. which statement concerning CPU and RAM configuration is most true? A. the portable computer will automatically connect to a wireless network. For example. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. if it is used in a hotel or on an airplane. Any Time. C. B. Driver signing D.com Ac tua lTe sts . Floppy D. a portable computer with a docking station is generally connected to a local wired network. Hardware profile C. however. D.actualtests." . Network C. Which of the following feature enables that? A.

actualtests. Remove DVD. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. Any Time. FTP B. As an experienced technician.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove PC card adapters B.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. malicious software that monitors Internet surfing habits C.www. Remove LCD C. malicious software that is self-replicating and self-propagating B. VPN C. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. what is your recommendation so as to avoid the potential damage during transit? A. Remove Backlight D. HTTP sts . During your working hours. WAN D.com 302 Ac tua lTe A." .co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . malicious software that changes the user's home page D.

Default gateway D. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . A VPN is a secured line of communication between two points through a public network. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. B. Any Time.co m 303 .) A. DNS server Answer: A.B A. C." .com Ac tua lTe Refer to the following descriptions. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. C:\Win\System32 "Pass Any Exam.www.actualtests. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. D. True B.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Subnet mask C. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. IP address B. C:\System\Windows32 C. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. C:\System32\Win B.

Socket479 B. System lock-up sts When a Windows-based application attempts to access memory another program is using.www. ZIF C. Any Time." . It also occurs when a program tries to access a memory address which does not exist. Screen D. General protection fault C. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A.com Ac tua lTe A. Illegal operation D. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. SPGA "Pass Any Exam. Inverter C. what is the error that will be generated? .CompTIA 220-701: Practice Exam D.co QUESTION NO: 1002 m 304 . Windows protection error B. LPGA D. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Backlight B.actualtests.

Left-clicking the mouse and double-clicking the Taskbar C. and then clicking and dragging D. Drive interface B. single-layer DVD. double-layer DVD+R B. Double-sided." . Single-sided.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A.R D. Highlighting the Taskbar and double-clicking in the center tua lTe sts . pausing until the pointer turns into a double-headed arrow.co m 305 . Moving the mouse pointer to the top of the Taskbar. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Double-sided. Host adapter Answer: A "Pass Any Exam. single-layerBlu-ray disc C. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Any Time. The dual layer capacity of Blu -ray disk is 50 GB. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Controller C.com Ac A. No other given options can store roughly more than 17GB of data. Hard disk D. Right-clicking the mouse and dragging the Taskbar to make it bigger B.www.actualtests. Double-sided.

you notice a discolored area. IDS system C. Some attacks.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. You explain to them that not every attack depends on implementing advanced technological methods. What term do you use to describe attacks of this type? A. 23 D. What is usually a cause of this? A. 22 C.www. Underclocking Answer: C QUESTION NO: 1009 As part of your training program." . It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Perimeter security D. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Improper manufacture C. Social engineering B. you explain. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. you're trying to educate users on the importance of security. QUESTION NO: 1007 To increase security. controller.com 306 Ac tua lTe sts .actualtests. 21 B. take advantage of human shortcoming to gain access that should otherwise be denied. Spilled liquid B. Any Time. Which port will you need to block to prevent Telnet from being used? A.co m . A HDD magnetically stores data on discs that are known as platters. and a host adapter. Biometrics "Pass Any Exam. you decide to use your firewall to block the Telnet protocol. Power surge D.

to describe their 1394 products." . such as video devices. which can connect up to __peripherals in a daisy-chained topology. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.co m 307 . lTe sts .www. 127 C. It was used with trademarked name FireWire. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. Any Time. /and D. This is because it is not only high speed but also supports isochronous data.actualtests. which means delivering data at a guaranteed rate. 63 D. /help C. /? B.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. 15 B.link and Lynx.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. Other companies make use of other named such as i. A.

B. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.exe at the command prompt. C. Any Time. Tracert D. Click Start-> All Programs-> Search. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Left-click a directory and choose Find. Ipconfig C. Daisy wheel D. This ink is fired through Ink Cartridge. how can you start a search for files and folders? A. Toner cartridge C. Run search. Ink cartridge B. D. Toner cartridge are used in Laser toner cartridges contain dry ink (toner).CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Paper tray Answer: A QUESTION NO: 1014 In Windows XP." .www. Click Start-> Search. Ping B. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. sts . Answer: D "Pass Any Exam.co m 308 .actualtests.

which of the following are good procedures to follow? (Choose all that apply. B.www. Keep records of accident reports. Carry monitors with the glass face away from your body. C.) A. C. Attend yearly OSHA safe work environment seminars.18.C. Display an OSHA poster in a prominent location.1. Berg "Pass Any Exam. Provide properly maintained tools and equipment.actualtests. Any Time.co m You have a computer with the IP address 171. Class A B.226. This is not a valid IP address . D. D. Lift by bending over at the waist. AT system connector B. Answer: C. Class B C.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Use a cart for heavy objects. B.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment.) A. Class C D. Ensure that there are no safety hazards in your path. What class is this address? .com 309 Ac tua lTe sts A. Answer: B.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A." .

S3 D. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. A faulty transfer corona wire B. A broken cleaning blade Answer: C. to a laptop.co m Answer: C 310 . S1 B." .actualtests. without sacrificing the mobile computing functionality of the machine.CompTIA 220-701: Practice Exam C. as well as additional ports. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. What two things are the most likely causes of this problem? (Choose two. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. A bad erasure lamp D. .www. For example. Molex D.) A.D QUESTION NO: 1022 "Pass Any Exam.com Ac tua lTe sts The docking station adds expansion capabilities. An overheating printer C. S4 QUESTION NO: 1020 A. S2 C. True B. Any Time. you see residue from previous images on the output.

Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Ask the customer to check daily to see when it is completed. So.com 311 Ac tua lTe sts . SATA hard drives most often use the same type of power connector as PATA hard drives.co m . B. D. but he has no idea what the problem is. there is something wrong with it. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. he takes the computer to the Repair Center and as a technician. The technician will get back to them as soon as possible. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Molex connectors are used with PATA hard drives. C. C. Thumb drives B. Memory cards C. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. you are responsible for fixing the problem. Give the customer an estimated time for repair based on the technicians assessment. B. D. the customer is anxious to know when he might come back to pick up his computer. Therefore they use Molex connectors. The 4 pin Berg connectors provide power "Pass Any Exam.state drives D. Any Time. Inform the customer that others are waiting. Ask the customer when they would like to have the work completed. What is the best answer to that? A. SoliD." .CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Before leaving the Repair Center.actualtests.www. while Berg connectors are used with floppy drives. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Recently.

Tablet C. lTe sts .www. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.000 volts is below human sensation. Any Time.co m . The P8 and P9 connectors are used by AT-based motherboards. 300volts B.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. Netbook D. 3. 30. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. It also allows you to write notes directly on the screen with a special pen called stylus. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.actualtests.000volts C. "Pass Any Exam. 300. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.000 volts to feel a shock.CompTIA 220-701: Practice Exam supply to floppy drives. Both SATA Power connector and Molex connector cannot be used on the same drive. It has a fliparound screen and can be held like a large notebook. SATA hard drives and PATA hard drives do not use the same type of power connector.000volts D. Luggable B." . The charge below 3. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.

eSATA and Express Card/54 are examples of hot pluggable devices A.com Ac tua lTe sts .actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. True B.www." . False Answer: A "Pass Any Exam.co m 313 . Any Time.