CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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The PC needs a 26-to-20 pin ATX adapter.co m 7 . D. The PC needs a 24-to-20 pin ATX adapter. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. WiFi Protected Access (WPA) D. The PC needs an AT-to-ATX adapter. Trusted Platform Module (TPM) B. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. SDD B. Which of the following can be disabled in the BIOS to prevent this message from appearing? ." . Tape D. Any Time.actualtests. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. C. Flash C.www. Which of the following is needed to solve this issue? A. The PC needs a NLX to ATX adapter. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. Intrusion detection C.com Ac tua lTe A.

com Ac tua lTe sts A." . Device Manager> expand 'Sound. Cable C. MIDI C. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. 6-pin mini-DIN D.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. Any Time. Hardware Compatibility List "Pass Any Exam. how would the technician update the driver? A. System Information B.actualtests.co m Which of the following connectors are used for musical equipment? 8 . DSL B. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. HDMI . After extracting the driver. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. Satellite D. DVI B.www.

255. C.255.0.co m Answer: A .0-191. Dr. because of the wide variety of models shipping with this BIOS.255.255. and 2 short beeps.255. Toner is sprayed to the media.CompTIA 220-701: Practice Exam C. 192.255 B. However.255 C.0-255. B. A wax-based substance is melted and applied directly to the media. Watson D." .1.255 D. NIC D. the beep codes may vary. Power supply C. 224.255.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.255.255. Sound card B. sts In the laser printing process. D.0. Any Time. Toner is applied to a photoconductor and transferred to the media.0.actualtests. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. 128.www. which of the following is true? . Heat is applied to heat-sensitive media to create an image. 1.0-223.0.1-126. Which of the following components has MOST likely failed? A. "Pass Any Exam.0.com 9 Ac tua lTe A. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.1.0.

" .co Which of the following connector types is used on CAT5e cable? m . RJ-11 D. ST C. in which the keys are not typing anything within document editing software. Which of the following describes the method the technician would MOST likely use? tua lTe sts A.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. Blu-Ray D. The technician comes to the conclusion that liquid was "Pass Any Exam.actualtests. RJ-45 B. NAT translation D. DVD C. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. BNC .com 10 Ac A technician is installing Windows Vista onto a new computer locally. WPA encryption B. Any Time. After questioning the user.www. Floppy B. the technician discovers that the user was eating lunch while typing the document. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. MAC filtering C.

6 D. Check the toner levels in the printer. PCI . RAM.CompTIA 220-701: Practice Exam spilled onto the keyboard. Check the ink cartridges for proper ink levels. Replace the fuser in this printer. Update the firmware in the printer. 5 C. which of the following would be the NEXT step to follow? A. According to the troubleshooting theory. C.www. Any Time. Which of the following should the technician do FIRST? A.com 11 Ac tua lTe sts . B. Replace the keyboard with a new keyboard. Make closing notes of the repair. but nothing is being printed on the paper. QUESTION NO: 33 "Pass Any Exam. C.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. D. D. 15 E.co m . 24 Answer: A.3 V for power supply. 3. B. The printer successfully feeds paper through the unit while running the manufacturer's print test. Ask the user open-ended questions.actualtests. A." . Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO).3 V rails. because most of the electronic components (CPU. chipset. Verify the system functionality. AGP and ISA cards) used 5 V or 3.3 B.

SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.www." . 23 C. 80 "Pass Any Exam. 25 D. Update the video driver B. when the video game starts the computer crashes. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Any Time. Barcode reader B. Smart card reader C. Run a System Defragmentation D. Roll back the video driver C.co m 12 . 21 B. Provide for heat transfer from a component to theheatsink D. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts .com Ac A.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. KVM D. Insulate a component from the friction of theheatsink B. Which of the following should the technician perform FIRST? A.actualtests. Reduce heat on a component through evaporation C.

When the system is first turned on it will prompt for the Power On password. Complex logon passwords D. Close the document without commenting to the user and proceed with the work. Recommended for analog phone lines B.com 13 Ac QUESTION NO: 39 tua lTe sts . Leave the document open and do not mention it to the user and proceed with the work. Recommended for ceiling use only D. Power on password B.co m . Ask the user to close the document so that the work can proceed. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. the technician discovers the customer has a confidential document open. C. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Copy the document to a network drive as a backup so that work can proceed. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. D. Without it the computer will not "Pass Any Exam. Which of the following steps would be BEST to take? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem.actualtests. Intrusion detection C." . B. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Any Time. Flexible PVC outer jacket C. Upon making the connection.www.

actualtests. sts . The expansion slot needs to be enabled in the BIOS first.www. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. C. D. The card is a PCI Express card and the laptop supports PCMCIA.CompTIA 220-701: Practice Exam continue to boot. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. The card needs to have the compatibility jumpers set before it can be installed into the system. RJ-11 C. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area.' It has a USB flash drive. Answer: B "Pass Any Exam.com Ac QUESTION NO: 42 tua Answer: D lTe A. RJ-45 B. The card is a PCMCIA card and the laptop supports PCI Express cards." . the card refuses to fit into the expansion slot. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. BNC D.co A technician is trying to install a previous-generation expansion card into their new laptop. and USB webcam installed and connected. D. C. Which of the following is MOST likely preventing the machine from booting normally? A. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. However. Any Time. Which of the following is MOST likely the reason? m 14 . USB printer. B. B.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Answer: A

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Take a long break to step away to relax and refocus.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Delete personal data Answer: B. Start>Settings>Network Connections B. which of the following are best practices? (Select TWO). another user begins asking irrelevant questions. Start>Settings>Control Panel>Accessibility Options D.www. Which of the following devices are the additional four pins used? "Pass Any Exam. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Politely inform the user that all questions will be answered later. Update the BIOS C. D. Request the manager to assist in the situation." .actualtests.D QUESTION NO: 64 While a technician is working on an employee's computer. A. After checking to make sure the network printer is available. Any Time. Delete existing programs D. Upgrade the processor B. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . C. Leave the station and call another technician to complete the repair. A. B. Upgrade the firmware E. It is inhibiting progress because the technician cannot concentrate and becomes irritated.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Start>Settings>Control Panel>Administrative Tools C. Which of the following is the BEST course of action? A.co m .

Features C. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A.com Ac A. a user is unable to print documents to locally attached printers or network printers. Incompatible cabling B. Cultural sensitivity C.www. The processor C." . The user was able to print previously. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Personal calls B. Timeliness D. Extra drives B. Positive attitude Answer: A "Pass Any Exam. Print spooler is not running tua lTe On a Windows computer. Applets B. Widgets D.CompTIA 220-701: Practice Exam A. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Printer hardware problem C. Any Time.actualtests.co m 22 . Incompatible print driver D. Extra RAM D.

11a B.actualtests.11b C. Use a slightly damp cloth and a vacuum D. Any Time.com Ac tua lTe sts . Use a lint free cloth and glass cleaner B. 802. Anti-adware software C.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. 802. mouse. Anti-virus software D. printer.co m 23 . 802. Use a dry paper towel and an anti-static strap C. Anti-spyware software B.11g D. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. 802." . and network when using a laptop? "Pass Any Exam.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A.www. monitor.4GHz band with a maximum data rate of 11Mbps? A.

C. 224. Network hub C.com Ac tua A. Delete a virus that has infected the hard drive through the command prompt. 192.0 B.0.0. Provide a way to recover corrupted print jobs through the command prompt. D. Listen and do not interrupt the customer. Bluetooth B. 255. 127. After they finish explaining.0. Offer different repair options for the user's convenience. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Provide a way to access the hard drive in an emergency through the command prompt." . Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. C.co m 24 .255.255 C. D. Allow the restoration of a previously made image of a desktop through the command prompt. Restate the issue or question to verify understanding. Any Time.255.0 Answer: D "Pass Any Exam. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .actualtests.CompTIA 220-701: Practice Exam A. B. a technician's NEXT course of action should be to: A. B.255.255 D. Provide proper documentation on the services provided.255.0. Docking station D.www.

actualtests.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . SpeedStep technology C. D.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names.www. Dual core processing .CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Blu-Ray D. SD card B. Hyper-threading B. The processors are made with a 64nm manufacturing process. C. The processors have an additional 64 instruction sets. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A." . Quad core processing D. The processors contain 64K new transistors. Stylus "Pass Any Exam. AMD Athlon 64 and 64 FX? A. Zip drive C. B. Any Time. The processors provide a 64-bit register.

www.actualtests.CompTIA 220-701: Practice Exam B. NTFS D. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. The hard drive needs ATA drivers loaded via the F6 option during install. FAT C. Any Time. Which of the following is the MOST likely reason? A. CDFS . Smart card C. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. FAT32 B. PCI B. Biometrics D.co m Which of the following file systems MUST be used when implementing EFS? 26 . PCIe C. "Pass Any Exam. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.com Ac tua lTe sts A. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface." . ISA D.

A smart card reader B. C. The hard drive did not have the jumpers configured correctly and needs to be checked. Before the drive is replaced. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. KVM C. Any Time. D. PCMCIA card D. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive.www.co m . Docking station Answer: D QUESTION NO: 85 A.com 27 Ac A technician has a security device which displays a number that changes overtime. The hard drive is incompatible with Windows XP and needs replacement. PCI Express card B. otherwise it may try to boot from floppy ). which of the following troubleshooting steps should be done? "Pass Any Exam.actualtests. A biometric device D." . Of which of the following is this an example of? tua lTe sts . A token device C.CompTIA 220-701: Practice Exam B. The hard drive needs SATA drivers loaded via the F6 option during install. it will ask you if you want to install drivers. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Just at this point press F6 and show the drivers on the floppy.

If you want a quick visual of which items are running or stopped. services. msinfo32.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. sts . Any Time. gpedit.mmc B.msc from the Run option on the Start Menu. MSCONFIG Answer: B QUESTION NO: 89 802.CompTIA 220-701: Practice Exam A.exe D.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. The first is to use the MS Configuration Utility by typing msconfig. MSINF032 D. Establish a theory of probable cause B. followed by clicking the Services tab.exe C. The preferred way to make changes to services is to launch services. MMC C. Identify the problem C. but the information is limited. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.exe in the Run box accessed via the Start Menu. Perform a backup D. software and network components? A." . this is fine. The Services window will open.actualtests.www. Device Manager B.co m .11g has the potential to support up to: "Pass Any Exam. services.

" . Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). Smart cards C.co m 29 . Diagnostic purposes of a critical system error D. B. of a non-recoverable nature.actualtests. that causes the system to "crash. 100Mbps. 11Mbps. Save information for critical files before system shut down C. Passwords D. Driver updates for new installations B. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . C. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A.CompTIA 220-701: Practice Exam A. D.www. 50Mbps. Windows Vista Home "Pass Any Exam. Any Time. 54Mbps. Windows Vista Ultimate B. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error.com Ac tua A. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A." The term is named after the color of the screen generated by the error. Firewall B.

CRT Answer: A. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). C:\Windows\System32 B. a technician should look in which of the following default locations? A. QUESTION NO: 95 A laptop's battery will not charge. Swap the A/C adapter D.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. A.actualtests." . C:\Users\ D.com 30 Ac tua lTe sts . Cordless phone B.CompTIA 220-701: Practice Exam C.co m . Windows XP Home D. LCD C.www. Toggle theFn keys C. Remove all unneeded peripherals B. C:\ProgramFiles C. Magnet D. Which of the following BEST solves this issue? A. Plug the laptop into a UPS Answer: C "Pass Any Exam. Any Time. Microwave E. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO).

www. sts . A network which has no connection to the Internet and is private by design. A private tunnel through the Internet to securely communicate with a remote network. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected.actualtests.com Ac QUESTION NO: 98 tua Answer: B lTe A.co m 31 . RIMM B. D. DDR RAM C. SDRAM D. Control Panel C. Any Time. Where can the technician configure this setting? A. Internet Explorer Properties D." . A security encryption feature that encrypts wireless traffic with an access point for communication. B. BIOS B. Which of the following memory types would be the correct type? A. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. C.

" . Check for the latest motherboard firm ware updates. C. Which of the following types of portable media offers the LARGEST storage capacity? A.com Ac tua lTe QUESTION NO: 101 sts Answer: B . USB 001 B. D. SNMP D. Test the essential components of the system during power on. AGP D. IEEE 1394 "Pass Any Exam. Load the operating system into memory during power on. A. EISA E.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO).R D. PCIe B.DL B. ISA C. CD. Test the software and hardware drivers before the operating system loads. CD. IP_ip_address E.co m 32 . \\computername\sharename C.RW C. Any Time.www.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). A. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. B.actualtests. DVD. DVD.

co m 33 .actualtests. Helpprevent moisture buildup in the case. Helplimit radio frequency interference (RFI) inside the case. The cooling of some components can be reduced or totally eliminated and can cause damage. However.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components.www. Help limit electrostatic discharge (ESD) inside the case. Which of the following BEST describes why the covers for these card slots should be reinstalled? A." . QUESTION NO: 105 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. B. HTTP C. Helpensure proper air flow through the case. then the cooling of the PC changes dramatically. if your PC's enclosures are open. a technician notices that several unused expansion card slots have open ports. C.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. HTTPS D. sts . SMTP B. This address can be verified from printer's configuration. Answer: B QUESTION NO: 104 A. D. Any Time. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer.

A. QoS for printing is not functioning over the LAN.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. Properties of the printer from the Printers Control Panel C.www." . The print queue window from system tray B. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using.co m 34 . RJ-45 "Pass Any Exam. Which of the following is the MOST likely cause of the issue? (Select TWO). Sometime if the IP address of the printer is changed you cannot print. T-Connector B. D. Any Time. Sometimes.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed.actualtests. Print spooler view in the Printers Control Panel D. To find this problem you can ping the printer from your computer.com Ac tua lTe sts . B. C. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. BNC C. E. The printer needs to have a cartridge replaced. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. The printers IP address has changed. A technician has verified the printer is online and prints a configuration page from the printer. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. New drivers have been released and need to be installed. A job in error status is at the top of the print queue. The printer would not start printing again till that print job is removed from the queue. Answer: C.

The Syntax IPCONFIG /all displays full configuration information. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. C. 6x D.www.CompTIA 220-701: Practice Exam D. 3x C. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. 8x E. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO).actualtests." . sts . 24x Answer: A. Any Time. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. D. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. A. You can type the Ipconfig command by "Pass Any Exam. 1x B. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).D QUESTION NO: 109 A. Start>Run>typeipconfig>click OK and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.com 35 Ac A user calls and says they cannot get to the Internet. 1x and 8x bus speeds can be used. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer.co m . B.

Provides security for a network through the use of ACLs. The recovery process will start. D. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .www. A.co m 36 .. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. dxdiag "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 111 ." . Which of the following is needed to perform an ASR restore in Windows XP? A. B." at the bottom of the screen. Any Time. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. Dynamically assigns IP addresses for easy client configuration. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . chkntfs B. Secures network traffic through shared key encryption.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Vendor recovery CD D. Operating system CD B. you need Operating system CD and the recovery floppy disk that you have created.actualtests. Provides resolution of host names to IP addresses. Recovery console C. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). C.. The DNS server strictly functions as an ip address lookup for a given domain name. press F2.

co m . Which of the following is the MOST likely explanation for this extra partition? A. Space set aside by Windows for use by the virtual memory swap file. A potentially dangerous virus has been downloaded onto the system. IEEE 1394 port D. C. Any Time. Serial port C. D. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Space reserved by the drive manufacturer for firmware. ping Answer: C. Parallel port B. A recovery partition put there by the manufacturer.www.CompTIA 220-701: Practice Exam C. B. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. tracert D.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary." . Answer: D A. ipconfig E. This partition is not assigned a drive letter and is not accessible from Windows. sts .actualtests.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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The airflow is blocked. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Any Time.co m Answer: D . QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. the technician has a discussion with the customer and reviews some examples of their print jobs. D. Replace the fuser. which you already know. Print a test page. not from an application. Insufficient memory for the OS. Control Panel> Accessibility Options> General "Pass Any Exam. C. If that does not work then you may need to delete and reinstall the printer. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. You should always use the test page feature from the printer properties. D. C. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer.www. B. Clean the toner cartridge. Having arrived onsite." . Which of the following should the technician do NEXT? A.CompTIA 220-701: Practice Exam Explanation: First check the boot order.actualtests. sts . Which of the following is the correct path to change the language settings? A. The processor is improperly seated due to bent pins. to test printing. Excessive internal display brightness is set. Change the paper. B.

11x refers to the family of 802. the technician successfully tests for speeds of up to 54 Mbps. Which of the following standards of wireless card did the technician install? A.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. 802. Control Panel> Regional and Language Options> Regional Options> Customize D. sts . and Bluetooth supports communication up to 3Mbps. 802. Perform a self-test page.11g standard if you want to use a standard that can support communication up to 54Mbps. C.www. When connecting the laptop to a wireless network.CompTIA 220-701: Practice Exam B. Any Time. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11 standards. B. 802.11b D.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.co m 45 ." . Cycle theprinters power.11b supports communication only up to 11Mbps. D. Control Panel> Regional and Language Options> Regional Options C.11x C.11g B. 802. 802.actualtests. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. Reboot the computer. Print a test page. 802.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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Remove hardware in Control Panel. D. C. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A.actualtests. Upgrade to Windows XP Home directly from Windows 95. Upgrade to Windows 98SE then to Windows XP Home. and then turn off the device. Which of the following describe the potential upgrade paths? (Select TWO). Any Time. E. Stop the device. it is BEST to perform which of the following actions on a routine basis? A.CompTIA 220-701: Practice Exam A. Upgrade to Windows NT4. Turn off the laptop.www.0 SP1 then Windows XP Home. then to Windows 98SE then Windows XP Home. B.C QUESTION NO: 157 To lengthen the life of computer hardware. D. and then remove from laptop. Upgrade to Windows 95 OSR2. True positive D. Perform a clean installation of Windows XP Home. True negative C. Answer: A.com Ac tua lTe sts . Remove the driver from Device Manager. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. A. Defragment the hard drive weekly. C. Clean out the dust with compressed air. C. B. Degauss the display and drives." . D. Clean out the dirt with a damp rag. B. False negative B.co m 52 . "Pass Any Exam.

a balloon in the system tray indicates a print job has failed to print. The printer does not recognize the font type." . Which of the following is the MOST likely cause? m 53 . C. D.actualtests. The modem is not recognized in Device Manager. HKEY_USERS C. The technician has the correct. The modem is not functioning properly. HKEY_ CURRENT_USER B. The computer needs to upload the print job. Any Time.co When trying to print. The high encryption package is not installed.com Ac tua lTe A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. sts .www. Which of the following would be the MOST likely cause of the problem? A. The paper needs to be replenished. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. Answer: C QUESTION NO: 162 "Pass Any Exam. HKEY_CURRENT_CONFIG D. The account does not have permission to install drivers. B. C. updated drivers. D. B. but is unable to successfully install the drivers. Printer firmware needs to be updated.

TASKMAN. PC card adapters B.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.EXE C. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Electrical tape B. Which of the following should be used to repair the wire? A.co m 54 . PROGMAN. LCD C.actualtests.EXE B. which of the following should be removed to avoid damage during transit? A. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Any Time.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . Lithium D. Masking tape C.ROM drive "Pass Any Exam. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. CONVERT. SPUNINST.EXE D. Mercury C." . DVD. Electromagnetic Interference (EMI) B.www. Duct tape D.com Ac A.

" . Install ceiling fans in the room. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor.com Ac tua A.CompTIA 220-701: Practice Exam D. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Periodically clean the vents using a small vacuum cleaner. POST C. High voltage discharge C. D. Directly spray the vents with compressed air.www. B. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Use a moist rag to clean the vents monthly. C. BIOS D. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Electromagnetic interference B.actualtests. LDAP B. Which of the following should the technician take under consideration? A. Any Time. Radio frequency interference D.co m Answer: C 55 .

Any Time. run diagnostic tests. Fiber B.co m A customer brings a PC for a technician to repair. Cable management to avoid trip hazards B. sts . Location of the PCs with respect to each other D.com Ac tua lTe A. B. Cable D. Which of the following should the technician keep in mind when setting up the lab? A. Get the customer contact information. D. Ask open-ended questions to gather the symptoms. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A." . Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Electrical safety with the extra network cables C. and then confirm the findings with the customer. Begin running diagnostic software and confirm findings with another technician.actualtests. DSL C. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Which of the following can the technician do to better understand the customers issue? 56 . C.www.

To allow the power supply to operate at different voltages B. Satellite D. D. B." . To change the voltage coming from the wall C. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Broadband C.actualtests.com Ac tua lTe sts QUESTION NO: 174 . Fiber Answer: D QUESTION NO: 173 When setting up a WAP.CompTIA 220-701: Practice Exam A. To allow alternating current to be used instead of direct current D. which of the following is broadcasted by default and should be disabled? A. Converts AC power to DC power that a computer can use to operate and charge its battery.co m 57 . Allows for a portable computer to be easily moved without being plugged into an outlet. WPA B. WEP C. Answer: D "Pass Any Exam. Filters incoming voltage spikes and surges. Any Time.www. SSID D. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. C. DSL B. Changes DC power to AC power to charge the battery and enhances portability.

DIMM C." . SODIMM B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Laser "Pass Any Exam. Dot Matrix C. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. DDR2 . SDRAM C.www.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Thermal B.com 58 Ac tua lTe sts A. DDR3 D. SIMM D. Any Time.actualtests. Impact B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Laser D. DDR B.

com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. Inkjet D. Inkjet C. FTP D. Any Time. WAN sts Which of the following allows a secure connection between two points? .co m Answer: A . HTTP B. ISA B.actualtests. VPN C.www. tua lTe A. Color Laser D. PCMCIA D." . AGP 4X C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Thermal B. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. PCIe X16 Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam C.

rw2%HN D. D." . Make sure the laptop display is enabled. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Remove the hard drive and destroy it.www. B.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. B.actualtests. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. C. Any Time. Replace the LCD inverter. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Remove the memory and destroy it.co m 60 . D. C. Replace the video card inside the laptop.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. ct23&P#h~ Answer: D A. SR1234ct B. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. Run a large magnet over the top of the hard drive several times. CompTIA558475 C. Make sure the OS has the latest video drivers installed. Reformat the hard drive to a clean state using the format command.

1Gb/s Answer: A "Pass Any Exam.0 C. Any Time. 100Mb/s B. IEEE 1394 D. SATA D. PC2100 B. USB 1." . PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. 1000Mb/s C. USB 1.co m 61 . 10000Mb/s D.1/2. DDR333 C. USB 2. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A.CompTIA 220-701: Practice Exam A.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A.actualtests.www.com Ac tua lTe sts QUESTION NO: 188 . DDR400 D. IEEE 1394 B. S/PDIF B.1 C.

CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. B. Control Panel C. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Set the refresh rate to the lowest the monitor can display. C. Provides use of more powerful video graphics accelerators. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. "Pass Any Exam. Data written to a disk located in a paging file that would not fit into the systems RAM. Start Menu D. Program Files B.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Flash memory used to hold temporary files before deletion. B. Provides access to larger hard drive partitions. Calibrate the monitor.www.actualtests. Provides use ofPCIe X16 expansion slots. Degauss the monitor.com 62 Ac tua lTe sts A. Set the resolution to the highest the monitor can display. The maximum amount of memory a given system can potentially have. C. Provides addressing of memory beyond 4GB." . D. C. Any Time. . D. B.

Answer: D QUESTION NO: 197 "Pass Any Exam.g. B. resume from a low power state when it receives a network packet telling it to do so. Any Time. Hibernate. C. Verify full system functionality. Lack of drive heads and platters D.CompTIA 220-701: Practice Exam D. send broadcast packets over the LAN to all computers simultaneously. Larger capacity than traditional magnetic drives C.com Ac tua lTe A. B. C. actions. A portion of physical RAM that is mirrored to the hard drive for redundancy. Off). QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.www. Higher data integrity sts Which of the following is a characteristic of solid state drives? . D. send packets to other network devices on the LAN instructing then to enter a low power state (e.actualtests. D. collect all packets that are sent to any device on the LAN." . and outcomes. Document findings. Identify the problem. Built-in encryption standards B. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Establish a theory of probable cause.co m Answer: D 63 .

Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. C. Is the power cable on the monitor loose? D. Which of the following RAID levels should be implemented? A. Was any hardware installed since it last worked? C. Are you sure you ran a find on the system and the program is just not misfiled? D. D." .E QUESTION NO: 199 Two users want to print to a USB printer connected locally. it just keeps rebooting. Move the computer and attach to the printer. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Were there any new software updates done? Answer: B. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Which of the following is the quickest way to accomplish this? A.com Ac tua lTe sts . Any Time.www. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Purchase an external Ethernet print card. RAID 0 "Pass Any Exam. Was there a power outage since yesterday? B. Are you sure the power button is not stuck? B. Which of the following questions should a technician ask to help determine what occurred? A. Has the monitor been replaced recently? E. Set up a local print queue.co m 64 . B. Share out the printer from the attached computer.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday.actualtests. A.

D. track the process of the incident. Allows the operating system to be backed up with immunity to virus activity B. A. Identify the hardware make. C. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.co m 65 . C.com Ac tua lTe sts QUESTION NO: 202 . RAID 4 D. Elevate the call to a higher level of support. B. identify common issues among multiple users. and serial number. compose a record which allows user authentication. help maintain a balanced workload for the help desk technicians.www. select the appropriate priority level for the issue. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. Answer: B. E.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Assign an appropriate priority for the issue. Any Time. Answer: D A technician uses a call logging process in order to: (Select TWO). Identify the user and associated problem. D.actualtests. B." . model. Allows the operating system to assigns dates so that user data files are backed up C. Allows the operating system to be rolled back to a previous point in time D. RAID 1 C.CompTIA 220-701: Practice Exam B. which of the following should the technician do FIRST? A.

actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Increased network speed E. B. C. Increased performance D. Empty the recycle bin and deleted email items. A. Use thecheckdisk utility.RW+ B.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Userestore point to roll back the computer to a previous date. Increase system security B. Longer chip life Answer: C. D. Dual-sided DVD ." . Use the defragment utility.www. E. "Pass Any Exam. Answer: A. Blu-Ray D.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Any Time.RW C. A. DVD.com Ac tua lTe sts A. Which of the following can be performed on the hard drive to improve performance? (Select TWO). DVD.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). The hard drive light is constantly on. Use the drive compression utility. Utilize less memory C.

The user states that they do have Internet connectivity. C. QUESTION NO: 209 A. D. Which of the following is the BEST response for the technician to give? A. USB B.CompTIA 220-701: Practice Exam A." . CGA D. RFID smartcards "Pass Any Exam.www.D QUESTION NO: 208 A customer brings a PC in for repair. C. Run the program as a local administrator. Ask the customer when they would like to have the work completed.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Add an exception to the firewall for the program. The technician will get back to them as soon as possible. Check for any updates to the program. S-Video Answer: B. Any Time. Ask the customer to check daily to see when it is completed. Logical token B.actualtests. A. D. B. Give the customer an estimated time for repair based on the technicians assessment.co m . Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . DVI C. VGA E. Encrypted passwords C. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). B. and asks when it will be done. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Inform the customer that others are waiting.

Ensures all users physically login to the wired network B. a user is reporting system crashes and performance loss.CompTIA 220-701: Practice Exam D.www.com Ac tua lTe sts .E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Which of the following would be the FIRST step in resolving this issue? A. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. UTP C. Retinal scan Answer: D. Download and install updated drivers for the device. Ensures that only certain devices can access the network C.actualtests.co m 68 . Plenum D. B." . Answer: C "Pass Any Exam. Try installing the device to a different port or slot. C. Contact the vendor for an RMA. Encrypts data traveling across the wireless network D. D. Disable the device in Device Manager. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Coaxial B. Fingerprint reader E. Any Time.

A. DVD. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). the user would like the laptop to automatically switch to the wireless connection. Floppy drive E. USB drive D. Serial Cable B. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Wireless Zero Configuration D.co m 69 . when locally connected.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Hardware profile C. Which of the following Windows features BEST accomplishes this? A. Safe mode with command prompt D. Driver signing B. Any Time. Which of the following boot options would be MOST effective in troubleshooting this issue? A. and after restarting their PC the display is no longer appearing. CD. When the laptop is removed from the docking station. Boot to the recovery console C." .www.ROM C.com Ac tua lTe sts .ROM Answer: C. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.actualtests. Safe mode B.

Obscure word in a dictionary B.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. D.actualtests. sysprep "Pass Any Exam. B. System Restore C. Windows reports that no antivirus software is currently protecting the system. Contained in a text file C." .E QUESTION NO: 219 A. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Security Center B. Machine Debug Manager D. Contains special characters Answer: D. Any Time. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A.com Ac tua After successfully installing a free antivirus solution.co m 70 . C. Disable the antivirus logging in the Event Viewer. Contains AES encryption D. fdisk B. Disable antivirus protection withinSecurity Center notification. Install the Microsoft Malicious Software removal tool.www. Update the Antivirus definitions. A. Which of the following solutions would resolve this issue? lTe sts . Contains numbers and letters E.

443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .CompTIA 220-701: Practice Exam C. 224.1 B. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.co m 71 .16.actualtests.0. RIS only comes with Windows Server operating systems.1 C.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. Ghost is a third-party utility.0.0. QUESTION NO: 221 Which of the following is a class A IP address? A. 80 C. 192. Windows XPMedia Center D. WindowsVista Ultimate "Pass Any Exam.1. 172. which comes with Windows 2000 Professional.com Ac A.www.1. 110 D. you need to use the Sysprep utility. Any Time. 10.0.168. and WDS is available in Windows Server 2003. regedit D. 53 B. WindowsVista Basic B." .1 D. Windows XP Home C.

Answer: D QUESTION NO: 227 While troubleshooting a computer problem. the speed and available bandwidth of Internet connections. 4.www. D. 650MB. C. B. 25GB.actualtests.com Ac tua lTe sts . can be used to modify desktop preferences. changes the boot sequence order. Answer: C QUESTION NO: 226 The edit command line tool: A. Any Time. C. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. B. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. D. a technician has determined what has caused the problem. B. remaining hard disk storage space. opens a text based word processor." . the reliability and speed of search indexing.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. D.7GB. makes changes to the registry.co m 72 . C. a performance value of system components. 9GB.

Any Time.co m . Ask the user opened ended questions to see if they agree with the cause. C.com 73 Ac tua lTe sts . B. Event Viewer Answer: C QUESTION NO: 229 As a best practice. clean each component with an approved cleaning solution. B. check the HCL. perform a disk defrag. Voice recognition D. before performing hardware upgrades a technician should: A. Fingerprint reader E. REGEDIT C. Document findings. actions and outcomes." . Verify full system functionality. Optical recognition F. D.www. Task Manager D.CompTIA 220-701: Practice Exam A. archive old drivers.actualtests. Establish a plan of action and implement the solution. A. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Barcode scanner C. Computer Management B. Smart card B. C. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Secure ID Token "Pass Any Exam. D. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running.

Right-click My Computer thenselect Manage C.com Ac tua lTe sts . Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time.D.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.www. FAT D." . ToggleKeys C.CompTIA 220-701: Practice Exam Answer: C. Any Time. NTFS B. Encryption Keys D. UFS C. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.actualtests.co m 74 . FilterKeys B. which of the following file system should be used in formatting the drive? A. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Start > Control Panel > System B. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Right-click on theprinters icon and select Properties D.

B. LCD monitor D. Laptop computer C.www. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . D. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Which of the following is MOST likely the problem? A.com 75 Ac A. Laser printer B.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on." .co m . Mouse and keyboard need to be cleaned. C. Bluetooth headset "Pass Any Exam. diskpart D. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Any Time. The hard drive is in standby mode. Nothing else should be plugged into the UPS under a user's desk. Power cord is loose. Hard disk failure or operating system needs to be reloaded. the AC adapter of the laptop and the computer. convert B. format C.actualtests.

FilterKeys E. Power cycle the computer." . "Pass Any Exam. 3200 D. and the technician would like to install an additional two sticks of 512MB PC3200. 2100 B. 2700 C. Which of the following actions BEST resolves this issue? A. Reload the driver for the monitor. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Data Execution Prevention Answer: B. Large screen television C. Degauss the monitor. The PC is currently holding two sticks of 512MB PC2700. B. C. D.CompTIA 220-701: Practice Exam B.co m . Windows Defender C. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 .actualtests. Replace the display adaptor. Windows Event Viewer B. A. Any Time. CHKDSK D.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. Assuming the necessary slots are available.www. AM/FM radio D.com 76 Ac A. 5300 tua lTe A technician is installing a RAM upgrade into a PC.

An alert at logon when an unknown user has tried to logon B. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. Run FDISK on the hard drive. Pass all computer components near a large magnet. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . Reformat the hard drive to a clean state using the format command. Erase the hard drive using a disk wiping program. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. sts . MAC filtering B. WPA encryption D.actualtests. Any Time.co A computer is being sold over the Internet. A set of firewalls and anti-virus programs protecting the computer D.www.com 77 Ac tua lTe A. WEP encryption C. An alert when the computer case has been opened C. C. B." .

TV tuner card B. Which of the following would be the appropriate response? sts . Video capture card D. I am not the server technician so please do not take a bad tone with me.CompTIA 220-701: Practice Exam A. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. Hardware and software are not exact sciences. B." . Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. the server will be back up. D. Graphics card C. We will have it back up within the hour. a notice appears on the screen which says the site is being blocked by a filter. Connect to it through a TCP/IP port C.hoc wireless connection D. We believe the problem is the network interface card. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. There is no way to tell how long this will take. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. C. We have identified the problem and we will have it back up as soon as possible. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Any Time.co m . One particular caller demands to know exactly how long the system will be down.com 78 Ac tua lTe The file server had an expected outage this morning. Connect to it through a computer share B.actualtests. A technician believes the on-board NIC is bad.www. Is your work solely depending on the server? Try to not be upset because before you know it. Connect to it via an aD.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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QUESTION NO: 255

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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Any Time. RAID 1 C. RAID 1 C.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Change theusers permissions so that they cannot create any potential problems in the future. D.co m 85 . RAID 5 D. which of the following should be done? (Select TWO).CompTIA 220-701: Practice Exam Before returning a repaired system to a user. C. Verify full system functionality and implement preventative measures. and outcomes. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. USB 1. Inform the user that the computer may not function as it did before the problem occurred. E. Document the system findings. Answer: A. A.1 "Pass Any Exam. actions. RAID 0 B. RAID 0 B. B. Inform the user every step that was performed throughout the entire troubleshooting process. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.com Ac tua lTe sts . RAID 5 D." .www.actualtests. RS-232 B.

" . IEEE 1394 B. WEP C. NAT B. 802.11n B. Modem F. Parallel D.CompTIA 220-701: Practice Exam C. Channel 11 D. NIC E. PS/2 C. SCSI D.co m 86 . SSID D. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . MAC filtering C.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Serial Answer: D.actualtests.www. A. Any Time. MAC "Pass Any Exam. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).com Ac A.

C. D. Security Center E. Use appropriate function toggle key to switch display mode. B.com Ac QUESTION NO: 276 tua Answer: B. Any Time. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. but no display shows on the screen. Administrative Tools D." . Answer: A QUESTION NO: 277 "Pass Any Exam. System B.C lTe A. m 87 .www. WPA key B.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Accessibility Options sts . User Accounts C. MAC filtering D. Press F1 to shift display to the projector. Which of the following could the technician do to send the display to the projector? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Reboot the computer. The projector is turned on. Go into Device Manager and enable the projector.actualtests. SSID C. the system will auto-select the projector on restart.

Any Time. C.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. which of the following should be the NEXT action according to the troubleshooting theory? A. Answer: C QUESTION NO: 279 A. IDE Hard Drive E. D.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Backup Tape C.actualtests. Verify that all other parts of the system are working properly. Recreate the problem and reapply the solution to ensure it worked properly." . D. Provides security for a network through the use of ACLs. Compact Disc D. 1.www.D. Return the system to the user.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO).44MB Floppy Disk Answer: B. Resolves queries for resolution of host names to IP addresses.co m 88 . Solid State Drive F. Digital Video Disc B. Dynamically assigns IP addresses for easy client configuration. C. lTe sts . Secures network Internet traffic through shared key encryption. Answer: C QUESTION NO: 278 After the problem is resolved. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. "Pass Any Exam. B. B.

Network installation F. XCOPY all files from another computer C. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.actualtests. C. D. users coworker to confirm what the user said and verify there is a problem. The user accidentally deleted the files.www. The user selected an alternate hardware profile. Purchase a fully configured hard drive Answer: A.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE).com D. E.com 89 Ac tua lTe sts . select the Hardware tab. A. The local user profile is corrupt. Factory recovery partition B. and then select the Support tab. select Properties. right click the Local Area Connection. and then click on Device Manager. select Status.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Any Time. B. Windows CD installation E. The user saved the files to a different location. "Pass Any Exam. B.D.CompTIA 220-701: Practice Exam A. Run the System Configuration Utility from the run line and click on the Services tab." . Answer: D.co m . D. Open a command window and run net /?from the command line. C. Installation from Microsoft. user to move so the technician can check the computer for problems. Open Network Connections from the control panel. Open a command window and runipconfig from the command line. Right click on My Computer. B. Which of the following is the MOST likely cause of the problem? A.

ThinNet C. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Any Time. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. user to state the issue and stop the user when the technician has an idea of how to fix the problem.co m 90 .www. Fiber D. user to explain the problem and listen without interrupting the user. Decreased ESD C.CompTIA 220-701: Practice Exam C. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Increased RFI B. Decreased EMI D. 100 feet (30 meters) B.com Ac tua lTe sts . Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. UTP B. D. 328 feet (100 meters) C." .actualtests. 492 feet (150 meters) D.

net use \\ComputerName\ShareName /persistent:NO :F B. Any Time. ASR C." .www. net use \\ComputerName\ShareName /persistent:YES :F D.com Ac A.actualtests. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Standard TCP/IP port B. Serial C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Parallel port "Pass Any Exam. SCSI B. net use F: \\ComputerName\ShareName /persistent:NO C. Serial port D. USB port C.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A.co m 91 . Task Manager D. IDE D. MSCONFIG B.

ini that is loaded by the ntldr file that loads the bootstrap process in a system.actualtests. AGP Answer: B "Pass Any Exam. Any Time. you need to edit the boot.ini Answer: D Explanation: To configure dual-boot computers. Ntbtlog.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. Where would they find this setting? sts . ISA B.www. PCMCIA D. Bootsect. System Properties>Advanced>Environment Variables D." . PCIe C. Boot. Sysprep. System Properties>General C. System Properties>Advanced>Performance Settings>Advanced B.dos D.inf C.ini file is an editable text file with one or more lines that reference partitions to boot to.com Ac A.txt B. The boot. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.co m 92 .

CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. B. A new security update is available for download. C. Storing passwords B. Default gateway C. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. The speaker wires were disconnected while cleaning.co m 93 .actualtests. The default printer is out of paper or offline. ISP D. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Securing wireless access points D.com Ac tua lTe sts . Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. Any Time. D." . Hostname B.www. The UPS is disconnected from the wall. Blocking harmful network traffic C. Which of the following is MOST likely the cause? A.

co m . Cryptographic mechanism that identifies the sender as well as the message integrity B. the functionality of the rollers was impaired and therefore ceased to transfer properly. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.com 94 Ac A. CAT6 B. Due to condensation within the lower tray assembly. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A .in which adds the signature block to all email messages C. Start > Programs > Accessories > System Tools > Help and Support D. CAT5e C. Any Time. B. D." . Start > Help and Support C. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. The process of removal is so complex that only those certified for repair should attempt to resolve. Email applicationadD.www. The paper jam was caused by moisture in the paper tray. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Right-click My Computer > Help and Support B.CompTIA 220-701: Practice Exam A. An infallible method which binds a signature to a message D.actualtests. RG-58ThinNet D. Which of the following is MOST appropriate? A. C. the customer asks for an explanation the cause of the problem.

D.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. 2GB B.actualtests. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). Allows analog video output to a variety of devices C. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Generators create new passwords every time a user signs in to prevent social engineering. Generators eliminate the requirement to establish log-in attempt limitations. C. 128GB sts ." . Allows digital video to a variety of devices D. "Pass Any Exam.www. 4GB C. Generators extend the requirement to periodically change passwords. 8GB D.com Ac tua lTe A. Generators eliminate ausers tendency to create passwords that can be a security liability. Allows a LCD projectors output to display on a laptops screen B. B.

sts . Dial-up B. Fan C. CPU E. Heatsink D.actualtests.CompTIA 220-701: Practice Exam A. Standoffs C. Any Time. Cable C. Riser cards B. Screws D. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam." .co m .www. Capacitors Answer: C.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. You should install only the standoffs that align with the holes in the motherboard. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. DSL D.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Motherboard B.

169. Malicious software that changes theusers home page C. Malicious software attached to another piece of software D.1. 10.0.0." . Malicious software that monitors Internet surfing habits B.co m 97 . Malicious software attached to another piece of software D.0.CompTIA 220-701: Practice Exam A. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Browser Plug-Ins C. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software that is self-replicating and self-propagating C.www.25 C. Any Time. 172. Malicious software that is self-replicating and self-propagating B.com Ac tua A.15 D. Temporary Internet Files B.0.15 B. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.actualtests.16.254.168. Downloaded Program Files D.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. 192.

Ability to detect hardware incompatibilities and resolve them C.co m 98 ." . Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Which of the following would be the BEST startup selection? A. Last Known Good Configuration D. Safe Mode with Command Prompt C. Any Time. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A.www. Ability to detect and correct single bit errors in memory D. Graphics adaptor D. "Pass Any Exam. you would choose the Last Known Good Configuration advanced startup option. Debugging Mode B. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally.com Ac tua lTe sts . Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. USB hub C.actualtests. Ability to bypass the IRQ channels to work directly with the CPU B. KVM B.

Before the technician performs any diagnostics which of the following actions should the technician take? A. B. Check the security log for error codes. Boot into Safe Mode. 802. Answer: B QUESTION NO: 316 A. Which of the following should the technician do NEXT? tua lTe sts ." . Any Time. 802.11n wireless card C. D. D. Update all software to determine if this corrects the problem.co m 99 . B.actualtests.11a wireless card D. 802. Run a power supply test. The customer asks the technician.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. What is a bluescreen message? How should the technician respond? "Pass Any Exam. C. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Run a backup routine.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Apply the latest service pack. 802. Which of the following standards should the technician upgrade to? A. Create a checklist of the most likely issues.11g wireless card B. C.www. Restore the backup to a new hard drive.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection.

C. RSA keys D. Any Time. D. System clock feature D.CompTIA 220-701: Practice Exam A. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A." .com 100 Ac tua lTe sts . Under powered fan B. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Failed fan C.co m . In the office they want to use a 24 LCD monitor. Which of the following will allow this functionality? A. Daisy chain C. Explain that it is a message that assists in identifying problems based on the error code.www. full size keyboard. Network Hub "Pass Any Exam. Which of the following is MOST likely causing the sound? A.actualtests. B. Logical Token B. Tell the customer that abluescreen is another name for stop error. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Docking station B. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. and a regular mouse without having to connect all of the devices each time. Pad locks C. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code.

DNS E. A private network between two computers using wireless cards without using a wireless access point between them.CompTIA 220-701: Practice Exam D. DHCP C. Once a portable computer is inserted in a docking station it behaves like a desktop computer.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). Which of the following can be installed to accommodate the customers request? A.co m 101 .actualtests. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. NetBEUI Answer: B. AppleTalk B. It provides slots for expansion cards. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. and bays for storage devices. Solid state hard drive D." .D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. Any Time.www. IPX/SPX D. lTe sts . "Pass Any Exam. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. PATA hard drive B. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. connectors for peripheral devices. B. SATA hard drive with a rubber gasket C.

" . Portable Heater E. AGP "Pass Any Exam. Any Time. Laser Printer B. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Vacuum Cleaner F. Computer Answer: B. Use the Windows XP Professional for SATA card support feature when installing Windows. Monitor C. C.F Explanation: He should plug in the monitor. A.CompTIA 220-701: Practice Exam C. Press F6 when prompted to load the additional drivers. Laptop AC Adapter D. D.co m 102 .www. Nothing else should be plugged into the UPS under a user's desk.actualtests. ISA B. PCIe C. B.C. Create a utilities partition on the hard disk prior to OS install. A secured line of communication between two points through a public network.com Ac tua lTe sts . Disable the system BIOS so the SATA card can take boot precedence. which of the following must be performed for the installation to be successful? A. the AC adapter of the laptop and the computer. D.

www. Botnet attack C. power cycle the system.0 C. Press F8 after POST but before Windows begins to load. Infrared D. 802. Trojan tua lTe A client receives an email stating that their online auction has been compromised.actualtests. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A.CompTIA 220-701: Practice Exam D. Which of the following is this an example of? sts ." .co m . Edit the config. B. Enter System Configuration Utility and select Startup Menu. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Bluetooth 2. Phishing B. Any Time.sys file that is located on the root directory. Spyware D.com 103 Ac A. D.11a Answer: B "Pass Any Exam. Midway through Windows loading. 802. It says that they need to login and change their old username.11b B. C. password along with all of their account information. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.

Any Time." . SCSI C. ST . From the start command window D. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. USB B.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.www. but has to be terminated at the last device? A. From the system configuration utility B. which of the following can the technician use to stop a program from loading at startup? (Select TWO).actualtests. From the MMC snap-in C. Serial D. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. "Pass Any Exam.com Ac In a Windows machine. RJ-45 D.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . BNC C. RJ-11 B.

C. Can I redirect your computer to a network printer until a technician can repair the problem? B." . Leave the unit powered up so that any issues with cleaning can be immediately realized. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. Select Start. type CMD in the run line. B.CompTIA 220-701: Practice Exam A. Inform the user that a technician will be out to resolve their problem shortly. Unplug the power cable. Any Time. Registry C. when the black window opens.co m . Unplug the power cable. type print lpt1 in the box. Performance Monitor D. Close existing ticket and open a new trouble ticket for the user. Event Viewer B. D. MSCONFIG E. Which of the following is the BEST response? A. Have you removed and replaced the printer drivers already? C. remove the cover. Inform the user that there is no record of the prior call. C.www. Inform the user that the problem will be escalated to a supervisor for resolution. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Net stop Answer: B. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. remove all the components inside the case and spray each one separately. Which of the following is the BEST response from the technician? A.actualtests. "Pass Any Exam.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. hold the can upright and spray. B.com 105 Ac tua lTe sts . D.

D. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Memory is defective. Any Time. C.com 106 Ac A.CompTIA 220-701: Practice Exam D. Thermal transfer compound B. Anti-static mat E. Remove the CMOS battery. Memory mismatch.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. Remove the internal main battery.D Answer: A. Anti-static wrist strap D. hold the can upside down and spray. tua lTe Memory was added to a Windows laptop and upon booting up. Disconnect all external devices. "Pass Any Exam. B. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Which of the following should the technician do NEXT? A. Unplug the power cable. sts QUESTION NO: 338 .co m . D. remove the cover. A. C. Operating system does not recognize the additional memory.www. remove all components. the BIOS only reports the original memory amount. E.fault isolation outlet C. Memory brand is different than the computer. UPS Answer: C. Memory size needs to be adjusted in Device Manager. GrounD." . Which of the following are the MOST likely issues? (Select TWO). Wait until the main battery is exhausted and then remove. Anti-magnetic screwdrivers F.actualtests. B.

Which of the following is the BEST course of action? A. Replace then entire power supply. Continue using the power supply until it fails. D. Any Time. Replace the fan. B.actualtests. Verify the voltage powering the fan.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . USB "Pass Any Exam. When putting a PC into long-term storage B. When installing more powerful components . Removable storage C. C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. A.com Ac tua lTe sts A. When troubleshooting power issues D. Front side bus B. When traveling to other countries C.www. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Cache D." . RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO).

B. Switching-mode power supply B. Heat from theprinthead boils a water-based ink. Any Time." . D.co m 108 . Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. SATA C. Toner sticks to photoconductive areas on a drum. C. Heat from theprinthead transfers an image onto the paper. SCSI E. Lithium ion cell Answer: A "Pass Any Exam. Toner sticks to photoconductive areas on a drum.www. Nickel cadmium cell D.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Heat from theprinthead melts the ink onto the paper.CompTIA 220-701: Practice Exam B. Small wires strike and transfer ink from a ribbon. Serial D.com Ac tua lTe sts QUESTION NO: 345 .actualtests. Linear power supply C. C. Answer: C Which of the following BEST describes how an impact printer works? A. IEEE 1394 Answer: B. D. Small wires impact and squeeze ink from a ribbon. Heat from theprinthead boils a water-based ink. B.

It was introduced in 1996 and is an extension of the system BIOS. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. Although the technician has immediately responded to the dispatch. 24x B. Any Time.com 109 Ac tua lTe Explanation: : To define power management in laptop computers.www. 32x C. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue.co m . IRQ D." . IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. SODIMM D. SATA B. sts . AGP C.actualtests. you need to use ACPI standard.ROM can be read? A.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 48x D. ACPI C. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. the technician finds the customer extremely angry that it has taken "Pass Any Exam. ODBC B.

C. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop.actualtests.11a to 802. Report the incident to thecustomers manager. The wireless network card has been disabled by the hardware switch. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. D. B. Upon closure. but now they are unable to see the network at all. Answer: B "Pass Any Exam.11n. Empathize with the customer then focus on completing the task in an expedited manner. MAC filtering is preventing the computer from connecting to the network. C. D. D. actions taken and the outcome. Document the issue including findings.co m 110 . Recent provider upgrades have changed the wireless specification from 802. to ensure that the keyboard is still functioning." .www. document the situation and inform management that thecustomers behavior was undesirable. The wireless network is not properly configured. Which of the following should be the technicians NEXT troubleshooting step? . B. Ask another technician to verify that the findings are correct. The technician then explained to the customer the importance of keeping a clean area around their computer. lTe sts A technician has replaced a failed keyboard that was full of debris. document the situation and inform the manager that the customer was not happy with the response time.CompTIA 220-701: Practice Exam over four hours for a response. Any Time. Upon closure. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. B. Which of the following is the MOST likely cause for the problem? A. They were able to connect without a problem the day before. Follow up with the customer at a later date. Make sure the customer is aware that the current service level agreement allows for an eight hour response. C. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Focus on completing the task in an expedited manner.com Ac tua A.

Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Everyone else is able to print to the color printer without a problem. It keeps the new CPU from falling out of the socket. the customer asks what the tube of paste that came with the CPU is used for. sts . It assists in keeping the CPU cool. B. It prevents voltage from shorting out the CPU. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A.actualtests. Any Time. The customer was able to print and then left on vacation. Which of the following is the MOST likely cause for the customers issue? A. D. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam.co When installing a new CPU for a customer. C. The DHCP service needs to be restarted on the client computer. The printer address has changed and the customer needs to remap their printer. B. Ethernet hub D.www. Switch C. It prevents theft by covering the values written on the CPU. Thecustomers permissions have changed and needs to be an administrator to print color." . The print spooler service needs to be restarted on the client computer.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. D. Since returning the customer is only able to print to the black and white printer. Firewall B.com Ac tua lTe A. C.

The backup should clear the archive bit for each file.co m 112 . 176. Copy C.7 D. Which of the following backup type should be selected? A.1. Full D.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. Incremental B. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. 8. Limited amount of memory for the display adapter B.actualtests. A copy backup backs up the selected files and does not mark the files as archived.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. these files are then marked as archived.www.CompTIA 220-701: Practice Exam A.1. Any Time. Not enough free space on the hard drive C.9.16 C.15. 192.3 B. Graphics card jumpers need to be reconfigured D.168. A full backup backs up all the files on the disk.1. Which of the following is the MOST likely cause of this? A.1.1. sts . 206." .

C. twice the amount of cache. double the number of pins. has four integrated processing units.com Ac tua While a customer is describing a problem to a technician. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . the customer is not done describing all their symptoms. B. two separate processing units. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. has two error correcting and checking units. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. Any Time. Answer: D QUESTION NO: 360 A dual core CPU has: A.actualtests. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. the technician knows what the solution is. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. is clocked four times faster than a normal unit. C. D. Answer: C QUESTION NO: 361 A. However. B. requires memory to be installed four units at a time.co m 113 . B. D." . C. has twice the cache of a dual core processor. D.www.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A.

"Pass Any Exam. A wrist strap B. B. Which of the following safety precautions must the technician be aware of before repairing the printer? A.CompTIA 220-701: Practice Exam A. D. B. provide remote assistance to users.co m 114 .com Ac tua lTe sts . Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. D. Calibrate the touch screen. Which of the following would BEST resolve this issue? A. C. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. The ink carriage might move. A UPS D. The laser will be hot. Replace the touch screen. B. prevent unauthorized login attempts. The print spooler can catch any loose clothing. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. Reinstall the mouse drivers. encrypt the contents of a hard disk. C.actualtests.www. Nonmetallic tools C. C. The print fuser will be hot. Replace the mouse. D. secure communications with websites. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. Any Time." .

ipconfig B. B. telnet D. C. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Which of the following is the BEST way to respond the customer? A. Wait until the customer completes their statement andexplain how to resolve the new issue. Post notices around the building. D. Disregard the statement and continue to resolve the new issue." .com Ac tua A. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand.co m Answer: C 115 .actualtests. ping C. Install the update without notice. Email the users about the update.www. B. D. Any Time. State that the update has no relationship to the new issue and continue implementing a solution. Answer: C "Pass Any Exam. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Ask the user about where information on that update was released. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Stop the mandatory update.

C. B. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Save registry file "Pass Any Exam. B. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Answer the call and then resume work. Remove any incompatible hardware. D. Ask the customer for permission before answering the call. Control Panel>Services C.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Ignore the call and call back afterwards. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A.co m When attempting to boot-up. . Display Settings>Advanced Settings D.actualtests. Step outside and answer the call. Disable plug and play in the BIOS. C. Install Windows Updates. Control Panel>Configuring Desktop B. Which of the following is the BEST course of action? A." . Export registry file B.www. D. a PC displays MISSING NTLDR. how can the registry backup before changes are made? A.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Any Time. Clear any removable disks from all drives and start-up PC. Backup registry file C.

shell B. Which of the following would be the BEST method? A. B. shell E.actualtests.www. Any Time. which of the following locations would provide access to adjust the input levels? . 9-pinD. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802." .co m Answer: B 117 . Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Install a Bluetooth USB adapter. 6-pin Mini-DIN Answer: A "Pass Any Exam. Start>Settings>Control Panel>System>Hardware C. Activate infrared ports in the BIOS. Start>Settings>Control Panel>Speech D. Install a wireless PCMCIA card. 15-pin D.11g network connectivity to a laptop. Update the firmware in LAN adapter.com Ac tua A. C.CompTIA 220-701: Practice Exam D. D. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. RJ-45 C.

SODIMM B. Workstation D. Any Time." . Print Spooler B. Which of the following services is MOST likely causing the issue? . RIMM C. Which of the following is the MOST likely cause of the problem? A. Task Scheduler C.bat C. Network . "Pass Any Exam. One of the memory modules has 168 pins. Which of the following is the memory type? A. nothing happens.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Logon phase B. The user does not have the correct printer driver.www. Autoexec. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.actualtests. DDR RAM D.co m An end user reports that anytime they try to print locally.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Boot loader phase D.

The operating system is corrupt. Which of the following is the MOST likely problem? A. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. C.actualtests. Which of the following is the MOST likely cause of the noise? A. Install the support tools from the Windows XP CD.com Ac A.www. Power supply warming or cooling B. C. D. Error correcting memory making data adjustments C. The monitor has failed. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Which of the following should the technician do? sts QUESTION NO: 381 . "Pass Any Exam. The CPU has dislodged from its socket. Any Time. B.co m 119 . B. The user does not have the correct network drivers. C. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. D. Modify the path variable to include the location of winipcfg. The report is not formatted to use USB." .CompTIA 220-701: Practice Exam B. Hard drive is failing D. Run theipconfig /registerdns command. D. There is no display on the monitor and the PC shuts off following the beep. The printers USB port is not compatible. The hard disk drive has failed.exe. Run theipconfig /all command.

Use a low level format. Use thefdisk command. B. Which of the following should the technician do? A. Sometimes either or both devices fail to function. Any Time. D. ISDN B.ROM drive. D. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . but either device will function if the other is disconnected. C. Create two hardware profiles. Use the format command. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Repartition the hard drive.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. B. Answer: B QUESTION NO: 386 "Pass Any Exam. Install additional ribbon cables. enable one of the new devices in each profile. MAC filtering C. Upgrade the device drivers for both components.com 120 Ac tua lTe A.actualtests. Which of the following is a BEST practice to ensure that the companys data is protected? A.co m . Upgrade the power supply. C. DNS D." .

The hard drive has failed. Dual independent bus architecture B. C. Program Files B." .actualtests. Any Time. The BIOS must be set to auto-detect the hard drive. Installing more memory of the same type and speed C. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A.www. Windows C.co m 121 . B. Installing the newest memory available D. Installing same memory type but at a slower rate of speed A.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. While troubleshooting. Installing the fastest memory available B. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . DDR2 RAM "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. the technician verifies that the hard drive is being correctly recognized by the BIOS. D. The hard drive jumpers are configured incorrectly. The user has placed a non-bootable floppy diskette into the diskette drive. Documents and Settings D.

UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . TwisteD. IEEE 1394 C." . MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.co m Answer: C 122 . Fiber optic B.CompTIA 220-701: Practice Exam C.actualtests.pair copper wire B.www. Fiber optic C. TwisteD.com Ac tua lTe A. Hyperthreading D. Coaxial D. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Any Time. IEEE 1394 D. Fiber optic B.pair copper wire D. IEEE 1394 C.

Any Time.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A.www. LC C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. and bays for storage devices. It provides slots for expansion cards. Docking station B." . connectors for peripheral devices. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A.actualtests. SC D. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Non-ECC C. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.co m . TCP/IP "Pass Any Exam. Dual channel B.com 123 Ac tua lTe sts . RJ-45 B. Express bus C. ECC D. ISA slot D.

On top of a component D. Any Time." . 802.www. The access point would now transmit on only one channel.com Ac tua lTe sts QUESTION NO: 398 . A user would need to manually type the SSID to connect.co m 124 . B. On the outside of a heat sink B. Data encryption would be more secure over wireless connections. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. L2 cache C. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.11a C. Data encryption would be less secure over wireless connections. 802. D. Hyperthreading D. C.CompTIA 220-701: Practice Exam B. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.actualtests. In the socket of a component C. Dual Inline Package (DIP) B. Answer: A "Pass Any Exam.11n D.

1 C.0.0. Windows Multiple Language Keyboard Pack C.255.255." .co m . 255. 255.0 B. Any Time.actualtests.0. Applications need to be reinstalled with an upgrade D.255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.0. Windows Language Wizard B. Windows Multilingual Interface Pack D. 255. Upgrade formats the drive B.255.0 D.www. 255.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Upgrade retains user settings C.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. QUESTION NO: 403 A user reports that their USB device has stopped working.com 125 Ac tua lTe sts .0. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.255.

D. aero glass. three-dimensional viewer. B. D.co m ." . seeing windows. floating bars. B. BIOS B. C. RAID D. tua In Windows Vista Ultimate. Determine how long the user has had the problem. CPU "Pass Any Exam. C. RAM C. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. Determine how long before the user is due for an upgraded system.CompTIA 220-701: Practice Exam A. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.mp3 at the end of mpeg layer 3 file names in Windows XP? A.www. Any Time. Determine if any other users are affected by the problem. a user has the ability to customize translucent windows called: lTe sts .actualtests. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. Determine if changes have been made that could have caused the problem.com 126 Ac A. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .

Establish a plan of action to resolve the problem.www. A. The technician has validated the problem and suspects that the application needs to be reinstalled. Limited bandwidth Answer: B.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. C." . Which of the following is the NEXT step that the technician should take? A. B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Which of the following types of backup should the technician select? . Any Time. The user has asked that a full backup be run every day. Establish a theory of probable cause. To support active desktop E.com Ac tua A. Document all issues. Support different resolutions D. Incremental B.actualtests. D. Differential D.co m 127 . Higher response time B. findings and solutions. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Daily C. Limited display size C. Perform a backup before making any changes. Answer: C "Pass Any Exam.

ROM drive and tested that everything is working properly. Develop a plan to get the drive replaced. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. msconfig D. C. regedit B.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. you need to use the DxDiag utility (DirectX Diagnostics). D. Run a backup of the system." . A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Call their manager and report the status of the issue. C. B. ipconfig C.actualtests. Any Time. dxdiag Answer: D Explanation: To test the DirectX functionality. B. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. "Pass Any Exam. Further troubleshoot the defective drive to determine if the problem is covered by the warranty.com Ac tua lTe sts . Document their findings and the actions taken. Which of the following utilities should the technician run? A. Call their manager and report the status of the issue. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.co m 128 .ROM drive and has tested and found that the drive is defective. Which of the following should the technician do NEXT? A. Question the user and make sure that they have not made any changes to their system recently. D. Which of the following should the technician do NEXT? A. Run a full system backup.www.

5 times the physical memory D. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.exe B. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Ntbootdd.sys D. Smss.www.co m . B. Hal. Any Time. Use technical jargon. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Which of the following is the BEST approach to tell the customer what is going on? A. C. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. 1.actualtests.com 129 Ac tua lTe sts . The size equal to the physical memory B.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. 4095MB C. Use email so that everything is in writing.dll Answer: D Explanation: The HAL." . Use the proper acronyms. Use non-technical terms. Ntldr C. D.

continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. D." . and make the repairs as quick as possible to try to catch up on the schedule. Call the customers scheduled that day and reschedule all the appointments to different days. Power supply on the computer is going bad.www. D. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. C. Inform the client the service must be rescheduled with a different technician. It has been in service for four years and is located in a copier room. C. RS-422 B. Answer: C QUESTION NO: 418 A. Get a language to language conversion dictionary to help understand what is being said. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. D. Go to the first scheduled appointment late.CompTIA 220-701: Practice Exam A. Which of the following is the BEST course of action to take care of the appointments during that day? A. B. Restate the issues to the customer for validation. Which of the following is MOST likely causing the shutdown issues? lTe sts . B. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. Any Time. RS-232 "Pass Any Exam.co m . B. Improper ventilation from dust buildup inside the computer. Skip the first appointment.actualtests. Power supply to the room is not great enough for both the copy machine and the computer. explain the reasoning to the client.9 port? A. Ask to get an interpreter to assist in the language barrier. Electromagnetic interference due to the copy machine in the room. C.

CompTIA 220-701: Practice Exam C. A. 15 C. Use a TPM Chip. Any Time. IEEE 1284 D. Enable Volume Shadow Copy. Use WPA encryption. More horsepower will be provided. Higher electricity measured in volts. QUESTION NO: 421 How many pins does a VGA Connector have? A.actualtests. Use a MAC filtering.co m Answer: B 131 . More devices can be powered at one time. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Answer: A. B.www. Enable DHCP. Disable WEP. E. D. Disable SSID broadcast. F. 25 D.G "Pass Any Exam.com Ac tua lTe sts . 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). Greater duration of power availability." . D. B. G. C. 9 B.D. C.

0 data rates? A. 1. 2. Which of the following provides the BEST solution? . 32-bit card C. Add an infrared connection to all computers. 256-bit card . 2. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. Any Time. C. Add a Bluetooth connection to all computers.5Mbps. 12Mbps. 128-bit card D. 16-bit card B. Add a KVM switch to thetechnicians computer. 10Mbps. A worm self-replicates.0Mbps. 1.actualtests.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability.www. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 20Mbps. Add a USB hub to each computer. Which of the following is the BEST solution? A. A virus does not require user interaction.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. C. B. 360Mbps D. A worm requires user interaction.5Mbps." . 450Mbps C. "Pass Any Exam.0Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. D. 480Mbps B. B. 16Mbps.

www. apologize. lTe A service call is taking longer than expected for a technician. B." . Leave the current service call to make the next service call. Which of the following should the technician do FIRST upon arrival at the customer site? A. and go to the next service call.actualtests. call the second customer and explain you are running late. B. Stay on the current service call and arrive late on the next service call.CompTIA 220-701: Practice Exam D. after completion. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. B. D. Call the next service call.com 133 Ac tua A. "Pass Any Exam. and reschedule.co m . Try to hurry at the first appointment to make it to the second appointment in a timely manner. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. Call the second customer. C. Go to the second appointment because it is listed as priority and then reschedule the first. Make the first appointment and then. Which of the following would be the BEST way to handle the situation? A. apologize. C. Rush to finish the job. C. and reschedule. Any Time. D. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. Which of the following is the BEST resolution for the issue? sts . A virus self-replicates. this is going to make the technician late for the next service call appointment. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system.

BNC D. Windows Narrator "Pass Any Exam. Call another technician who has worked with this customer in the past and inquire about any prior issues. Any Time. B. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Which of the following applications can be used? A.CompTIA 220-701: Practice Exam D. Ask the customer if the technician can change the language. RJ-11 B.actualtests." . The current language on the workstation is the customers native language. RJ-45 C.co m 134 . Windows Sidebar D. C. Windows Defender B. Explain that the issue can not be resolved because the technician does not understand the language. D. Tell the customer that the operating system is corrupted and must be reinstalled.www. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Windows Media Center C.com Ac tua A. Which of the following options should the technician do NEXT? A. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Change the language and complete the service call.

" .com Ac QUESTION NO: 435 tua lTe sts . Hard drive failure C. WindowsVista Ultimate C. Windows XP Professional B. Pointing stick failure B. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A.actualtests.co m 135 . Which of the following is the MOST likely cause? A. WindowsVista Business D. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Memory failure D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Windows Vista Home Premium C.www. Windows Vista Home Basic B. Any Time. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Windows XPMedia Center D.

" . a person who go through a corporations waste to see if they can use any of the information. applets.co m 136 . C. hives. Answer: C QUESTION NO: 438 A. D. a worm that attacks multiple computers and memorizes each computers keystrokes. Task Manager B. User Account Control D. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. B. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. gadgets.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.www. D. icons. Sidebar Interface C. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. The printer was working fine Friday. Any Time. targeted email that is directed at a group of users so that it appears to be from a legitimate source. B. C.actualtests.

actualtests. C. Replace the video card to confirm diagnosis. Question the user to determine what has caused the video card to fail. Any Time. 800MHz processor B.CompTIA 220-701: Practice Exam A. Establish an alternative diagnosis. B. B. the technician believes that the computers video card has failed. C. Too many pages are being sent to the printer at one time. D.www. Smart cards D. Key fob C. 128MB graphics card C." . Spooler service needs to be restarted. a computer must meet which of the following hardware requirements? sts . Verify that all other computer components are operating normally.com 137 Ac A. D. Wrong type of paper is being used for this printer. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. After speaking with the user and examining the symptoms. "Pass Any Exam.co m . LCD monitor D. Which of the following steps should the technician take NEXT? A. The printer drivers need to be rolled back to a previous version. Username B.

D. Case fan B. C. Right-click the applications shortcut and choose Properties. Select Run in 256 colors.co m 138 . Right-click the applications shortcut and choose Compatibility.com Ac Answer: A tua A. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Any Time. Right-click the applications shortcut and choose Explore. DOSKEY C.www. CONVERT. Select Disable Visual Themes. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound." . RAM D. Hard drive Answer: D "Pass Any Exam. which of the following will BEST fix this issue? . Processor C. Which of the following is MOST likely the issue? A. Without changing Windows Vistas system-wide color depth settings.actualtests.EXE D. Right-click the applications shortcut and choose Properties. Enter the Compatibility tab and select Run in 256 colors. Enter the Compatibility tab and select Disable Visual Themes. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. The Compatibility tab within an application shortcuts Properties B.

Safe Mode B. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Dxdiag C.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Any Time." .co m A technician is unable to log into a users computer after installing new hardware. a computer is getting stop errors. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus.www. Disable Automatic Restart . but the stop errors continue. Last Known Good Configuration D. Telnet D.actualtests. Active Directory Restore Mode C. The technician has uninstalled the program. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Device Manager B. Which of the following Advanced Startup options would BEST resolve this issue? . Debugging Mode B. Debugging Mode D. Which of the following should be used to troubleshoot this error? A. Last Known Good Configuration C. Event Viewer Answer: D QUESTION NO: 447 A.

co m 140 ." . Cordless phones D.www.4GHz wireless access point that drops connections. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Resistance and size C. Debugging Mode B. The access point is next to a speaker B. Any Time. Electrostatic Discharge (ESD) C. Last Known Good Configuration C. Wattage and size B. Restore Point B. Incandescent lighting "Pass Any Exam. Voltages and size D.com Ac tua lTe sts . Which of the following would need to be created prior to the installs? A. Back up of the data C. Safe Mode D.actualtests. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.CompTIA 220-701: Practice Exam A. Emergency Repair Disk (ERD) D. Which of the following would MOST likely cause the connection drops? A. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A.

Defrag C.11n C.com 141 Ac tua lTe A.actualtests. B. it will not delete. When the technician tries to delete the job. Chkdsk B.11g D.11 standards operates at a maximum speed of 11Mbps? A.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. Which of the following would BEST assist their searches? m . The largest cache that resides outside the chip level. The fastest cache that resides outside the chip level.co A technician notices that a group of users are continuously searching their computers for the same files. Scandisk sts . 802. Indexing D.11b B. The largest cache that resides at the chip level. Any Time. 802. C. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. Which of the following is the MOST likely reason? "Pass Any Exam. 802. The fastest cache that resides at the chip level. D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. 802.www. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue." .

Send a test page to the printer. The printer is set in draft mode in the printer properties.co m . Some of the inkjets are clogged in the cartridge. Run an alignment page. Bluetooth "Pass Any Exam. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it." . Which of the following is the MOST likely cause of the missing detail? lTe sts . This printer is not capable of printing such fine details select another type of printer. B. D. Replace all of the print cartridges. D. The technician does not have the necessary permissions. Any Time. The printer does not support the font on the document. Gigabit Ethernet B.com 142 Ac A.CompTIA 220-701: Practice Exam A. Once a job is submitted to the queue it cannot be removed. The user submitted the job as a priority. C. D. B. B. Power cycle the printer. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. The job must be deleted using theprinters front panel. Infrared D.actualtests. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. C. Which of the following options would BEST help troubleshoot the problem? A. Wi-Fi C.www. C.

11n B.www. Delete all print jobs before replacing the printer." . C.key authentication B. Notify all users before unplugging the printer.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.key authentication D.actualtests.key authentication C. Which of the following is the FIRST step the technician should take? tua lTe sts A. Any Time. Save all print jobs.11a D. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. 802. WEP2 withshareD. 802. D. WPA2 withshareD. WEP withshareD. WPA withshareD.co Which of this following wireless security options is MOST secure? m 143 .com Ac A technician must replace a network printer.11b C. Unplug the network printer and then replace with a new printer. 802. 802. replace the printer and then print everything that was saved.key authentication . B.

ini C. sysedit B.www. The system does not have enough free hard drive space.co m 144 . boot. convert B. The automatically restart feature in System Failure option is on. D. B. Enter hard drive information manually into the Boot. The hard drive is faulty and needs to be replaced. "Pass Any Exam. chkdsk D. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect.ini file. C. Any Time.actualtests." . Enter hard drive information manually into theNtldr file. D. B.com Ac tua A. msconfig D. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . Enter hard drive information manually into the Autoexec. C.bat. After installing the hard drive which of the following must the technician do NEXT? A. The system cannot connect to the network. Which of the following is MOST likely the cause of this problem? A. Enter hard drive information manually into the BIOS. fdisk C.CompTIA 220-701: Practice Exam A.

Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Answer: B QUESTION NO: 470 "Pass Any Exam.co m . On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. CMOS battery is dead. Control Panel>Power Options>Hibernate tab B. BIOSis reporting a memory error. Which of the following is the MOST likely problem? A. B. Start>Run>Regedit B. My Computer>Hardware>Settings D. C. The technician suspects an IRQ conflict. Any Time. Device Manager>Power Options>Check-off the Hibernate box C. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. BIOS>Power Menu>S11>Hibernate D.actualtests. APM is off.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Hard drive is faulty. D. Device Manager>Computer Properties C. In which of the following can the technician go to review the IRQ settings? A.www." .com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts .

Window Vista Home Premium "Pass Any Exam. Windows Vista Home Basic B. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Answer: A A.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages.www. The toner cartridge is defective. Power supply is the wrong form factor. The fuser unit is defective.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. The feed roller is defective. D. Power supply is the wrong wattage. B. The workstation does not power up properly. C. B.actualtests. The workstation will power up if only a single drive is connected. Any Time. Power supply is the wrong form factor. C. Windows XP Professional C. Power supply wattage is too low. Which of the following is the MOST likely cause? A." . Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. The pick-up roller is defective. Power supply is the wrong voltage. Power supply wattage is too high.co m 146 . Powersupplys fan is defective. D. C. B. D. Powersupplys fan is defective. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Which of the following is the solution? A.

www. ECC C." . DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. Better cooling D. DDR C. DLT D. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Any Time.com Ac tua lTe A. SLI B. SLI D.actualtests.co QUESTION NO: 475 m 147 . WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.CompTIA 220-701: Practice Exam D. UPS B. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. Lower cost B. Error detection C.

" .com 148 Ac A. SSID broadcasts C. There is no IP filtering or DNS filtering. MAC filtering D. FTP D. VPN B.www.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. Any Time. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.co m . The use of an SSID cannot limit access even though it is used by all the routers.actualtests. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . QUESTION NO: 480 "Pass Any Exam.0 D. Parallel B. WEP keys B. USB 2. SNMP C. This method allows access to only computers that have specific MAC addresses. but requires the last device to use a terminator? A. IEEE 1394 C.

" .co m 149 . Adware B. SSID broadcast ID D. Network diagram to prevent damaging any cables "Pass Any Exam.www. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. which of the following settings should be changed to prevent interference between the two devices? A.actualtests. AD. WEP key B. Hazardous chemicals or compounds C. CRT C. EMI D. Any Time. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . High temperature warnings and cautions D.hoc C. Channel number C. RFI B.com Ac A. Slipping hazards or dangerous footing concerns B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. Worms D.

D.actualtests.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Flash drive C. RF or wireless interference B. IEEE 1394 port D.co m . Add additional memory to the printer. Voltage or shocks C. B. C. Which of the following is MOST likely having an issue? A. Which of the following is a primary safety factor when using a soldering iron? A. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Static or ESD damage D." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Change the toner cartridges. Any Time. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A.www. Check to the correct type of paper is being used. Touch pad B. Replace communications cable.

Any Time. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. UTP C. They can span distances of several kilometers. calendar.co m 151 . Scanner D." . NIC D. Fax machine C. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. CRT monitor C. .CompTIA 220-701: Practice Exam A. which of the following features should they research? A.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Which of the following devices is MOST likely connected to the other end of the cable? A. LCD monitor B. and several other items on their display. BitLocker "Pass Any Exam. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer.actualtests. RJ-11 D. Switch B. If they want to add more gadgets. STP B.www. because it has much lower crosstalk and interference in comparison to copper cables.

Sidebar D. B. Case fan B. Any Time. Establish a plan of action to resolve the problem. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive.www. The system does not have enough RAM installed. actions. Ask the customer what the issue is. C. Establish a theory of probable cause. The drives device driver needs to be updated. Which of the following troubleshooting steps is NEXT? A. The sound card is not connected properly. Which of the following is MOST likely the issue? A.co m 152 . B. Answer: A "Pass Any Exam. and outcomes.com Ac tua A. Document findings. Heat sink C." . Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Decoder software needs to be loaded. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Defender C. D.actualtests. Power supply D. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. C.CompTIA 220-701: Practice Exam B. D.

Test the theory to determine cause. C. Establish a theory of probable cause. Verify full system functionality. D. The BIOS need to be updated. B. and outcomes. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Any Time. B. The power supply has a loose connection. Ask the customer questions to identify the problem. B.co A technician arrives at a customers location in response to a call. actions. C.actualtests. C. Verify full functionality and implement preventative measures. Establish a plan of action to resolve the problem and implement a solution. The system is in hibernation mode. actions. The keyboard is faulty.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan." . Document findings.com Ac tua lTe A. and outcomes. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Which of the following is causing this to happen? A. Document findings. D. mouse movement and the power light is blinking. Answer: D QUESTION NO: 497 "Pass Any Exam. D. Which of the following troubleshooting steps is NEXT? A.www. sts .

D. Windows key + L C. B.heatsinks do not.actualtests.heatsinks provide passive cooling. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. C. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Fans provide active cooling.heatsinks provide active cooling. Fans must be directly applied to the cooled component. Configure the IP settings. The technician needs domain administrator rights. The operating system is corrupt. A. The technician needs local administrative rights. Configure NetBEUI settings. Fans provide passive cooling. D. B. Download the latest drivers from the manufacturer. Ctrl + alt + delete then lock computer B." . The technician needs to map the drive. C. Which of the following is MOST likely the cause for this problem? A. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. D. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .co m 154 . Fans are applied with thermal compound. C.com Ac A. Any Time. B. Ctrl + alt + L "Pass Any Exam. Print out a test page. tua A user purchased a TCP/IP laser printer.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A.www.heatsinks are not.

A video card with at least 16MB of VRAM D.com Ac tua lTe sts . D. A CD. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. Which of the following is the MOST likely cause? A. Which of the following is the MOST likely explanation? A. The monitor and laptop video cards are incompatible. A hard drive with more than 4MB of free space B. Windows key + alt + delete E. The function key was not pressed to toggle the video output. the AC adapter for their older laptop quit working. The AC adapter was inserted in the incorrect port. Windows key + Alt + M Answer: A.actualtests.ROM drive C. Answer: C Explanation: If the display of the laptop is not working. C. then you can try to toggle the video output function key and plug in an external monitor to the laptop.CompTIA 220-701: Practice Exam D.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. Any Time. "Pass Any Exam.www." .co m 155 . The laptop BIOS was not updated to support external video. QUESTION NO: 503 A user reports that during a business trip to Europe. which of the following must be available in the computer? A. B. The video cable connecting the monitor is loose.

D.actualtests.com Ac tua A. The adapter was rated at 50-60 Hertz. The mouse pointer software is corrupt. The laptop is near a source of EMF interference. D. Which of the following will correct this problem? A. IPSec B. Any Time. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. D.co Answer: C m 156 . C. instead of seeing their desktop they only see their background graphic. their pointer will randomly move about the screen or highlight words. A Remote Desktop session has been established on laptop. Adjust the refresh rate of the display to 72 Hertz. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . The sensitivity of the touch pad is too high. CHAP II Answer: B "Pass Any Exam. Change the display resolution to a lower setting. C. B.CompTIA 220-701: Practice Exam B. C. The adapter was rated for 110-120 Volts. The adapter was rated for 220-240 Volts. Toggle the function key for the video display." . Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. B. Uncheck Extend my Windows Desktop in the Display Properties.www. lTe A user reports that when they are typing. EFS C. PGP D.

Configure biometric authentication. Format the drive. C. Install network monitoring software and perform a trace. Remove the control circuit board from the drive. Install system patches.www. C. Which of the following steps would shorten the startup time? A. B. D. Encrypt all local data files. D. After completing the initial configuration. Install anti-virus software.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Any Time.actualtests. Physically destroy the disk platters. they notice the system takes a long time to display the desktop. C. Setup user profiles. B. D." .com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. B. Run a full anti-virus scan. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. . which of the following MOST reliably prevents all data from being stolen? A. Store the drive next to a magnet for one hour. Perform a disk defragmentation. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Run the defrag command on the system. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A.

B. "Pass Any Exam. D. Decrease the size of the paging file. They have had problems installing this application in the past. Create a restore point. Remove unneeded startup applications. Which of the following steps should the technician take prior to installing the application? (Select TWO). Defragment the hard drive. Answer: C QUESTION NO: 512 A.actualtests. E. they called the OEM and identify the problem.B QUESTION NO: 513 A technician is troubleshooting a computer error. Answer: A.www. D. The laptop has an electrical short in the power supply. The customer can power up the laptop when using the power cord without the docking station. Read the application release notes. C. The laptop power cord is being used instead of the docking station power cord. Boot the computer in Safe Mode. B. Launch the File and Transfer Wizard. Run thechkdsk /f command on the system. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. The customer is using the laptop power button instead of the docking station power button. Which of the following should the technician do FIRST after the problem is resolved? A. The laptop battery is defective and needs to be replaced. After initial troubleshooting. Call the department management to document the issue. Any Time." .CompTIA 220-701: Practice Exam B. Which of the following is MOST likely causing this? A. lTe sts . D. C.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application.co m . C.

D.www." . It runs at half the processor speed. C. Any Time. Provides a logical connection between a workstation and the network infrastructure D.10 is an example of which of the following address classes? A. It runs at processor speed.0. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. D.com Ac tua lTe sts . B. Monitors sessions between two hosts C. It runs slower than the processor speed. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. Describe the issue at the next staff meeting.co m 159 .CompTIA 220-701: Practice Exam B.actualtests. Class A B.168. Answer: B QUESTION NO: 514 The IP address: 192. C. Class B C. It runs faster than the processor speed. Class C D. Document the issue and the applied solution. Post the solution on an online tech forum. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Assigns IP address to the workstation B.

TCP D. C. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . cached website credentials and desktop preferences. D. A hub directs traffic between locally attached computers. Which of the following should they do NEXT? "Pass Any Exam.co m 160 .com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. SPX B. DLC E. Any Time. A.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.www. B. and import it to the new system." . B. A hub broadcasts all traffic to all ports. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. IP Answer: C. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. Useregedit to export the user data to the new system. NetBIOS C.actualtests. Hubs only support TCP/IP protocols. Hubs are limited to a bandwidth of 4Mbps. From Windows Explorer.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). copy the users profile from the old system to the new system. C. The customer has required all personal information be migrated to the new computer including favorites. Use the USMT to export the data from the old system. A. D.

The laptop is not receiving enough power from the battery so a second battery should be installed. D. they can connect to the network. Any Time. C. Disassemble the monitor to prepare disposal of parts independently. C. Lower the pointer speed in the Mouse Control Panel applet. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. If they connect the AC adapter.actualtests. Discharge the CRT prior to disposal. While preparing the files for the disc burning.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power.co m . Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Update the drivers for the video card.CompTIA 220-701: Practice Exam A." . The laptop is not receiving enough power from the battery so the battery should be replaced. Format the hard drive and reinstall the OS. The power management settings on their laptop are set to disable the internal NIC. C. Dispose of the monitor according to applicable environmental regulations. the technician notices files that pertain to other employees. D. The laptops NIC needs updated drivers. B. Update the drivers for the touchpad. Which of the following should the technician do? "Pass Any Exam. B. Answer: A QUESTION NO: 522 A. B. Dispose of the monitor in the trash. D. Which of the following is the MOST likely cause? lTe sts . Which of the following is the BEST option to solve this issue? A.www.

Any Time. D. Organize theusers papers into file folders.actualtests. D. Schedule a later time to call them back once they remember their username. Keep the files on the portable drive and then look at them later for confidential material. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Tell the user that they will return later in the day once they have cleaned their desk. they cannot identify their username. Follow thecompanys established guidelines to reset passwords. Create a new account for the user. Report the issue to theusers manager and return the next day to work on the issue. B. Which of the following should the technician do? A. Delete the files off the portable drive once they are finished burning the disc. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. B. C.CompTIA 220-701: Practice Exam A. D. The technician needs to work on the issue but is distracted by the users mess. B. providing standard permissions.co m 162 . Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. D. The user is quite messy and has a lot of paper strewn about. Carry it by using both the power and video cords for stability. C. Carry it with the protrusion on the back facing your body. "Pass Any Exam. Call the person that wants the disc burned andask them if they can look at the files. C. Carry it by holding it upside down by the base. C." .com Ac tua lTe sts . Provide copies of the files to the people named on them. however. Reset the password for them and inform them of their username. B. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Which of the following actions should be taken? A. Carry it with the screen closest to your body.www.

Any Time. Respond by informing caller to slow down and change their attitude. and forward. Receive. D. Which of the following should be the FIRST course of action? A. D. Receive. Receive. C.actualtests.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. understand.co m 163 . C. it sounds like an airplane taking off. Which of the following would be the MOST effective way to respond to this call? A. B. Answer: C "Pass Any Exam.www. Check the BIOS for temperature changes. ask for help and respond. B. Receive. evaluate and respond. put on hold. Verify that the user has not made any OS changes. put on hold and forward. C. B. Listen to callers concern without interrupting and being judgmental." . Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly.com Ac QUESTION NO: 529 tua Answer: B lTe sts . give first impression. Open the case and determine the cause of the noise. Respond by asking the caller to slow down and repeat the concern twice. interpret. A customer reports that when the computer starts up. Ask the caller to call back when they are in a better mood. D. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Attempt to replicate and verify the issue.

Which of the following is the BEST course of action? A. 12 volts C. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Research online forums for assistance. Any Time.com 164 Ac tua QUESTION NO: 532 lTe sts . 32 volts Answer: B A technician is on the phone with a customer. Avoid the incoming call and call back later. C. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A.co m . At the same time. a co-worker asks the technician for assistance." . 24 volts D. Put the customer on hold just for a few minutes. Which of the following is the BEST course of action? A. Write down error code and ask for assistance. "Pass Any Exam. Ask the customer's permission to put them on hold. D.www. B. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Update the OS with the most recent patches.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Which of the following is the BEST course of action? A. The technician receives another incoming call from the technician's friend. B. D. Email the manufacturer with the details of the issue. 6 volts B. C.actualtests. Forward the customer to another technician. Forward the customer to another technician in order to listen to the co-worker.

Which of the following troubleshooting steps should the technician perform FIRST? A. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. C.www.co m 165 . QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Put the customer on hold just for a few minutes and assist the co-worker. the technician believes that firewall settings may be the cause. Replace the workstations NIC. Contact the user to determine if any recent changes have been made to the computer. D. Replace the motherboard and perform a system restore. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue.actualtests.CompTIA 220-701: Practice Exam B. disabling the firewall did not help the issue." . Any Time. Which of the following troubleshooting steps should the technician take NEXT? A. Formulate another theory as to what might be causing the problem.com Ac tua lTe sts . Replace RAM modules and verify that all other system components are operating properly. D. After speaking with the user. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. C. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. C. Answer: D "Pass Any Exam. Use Windows Recovery Console to perform a repair installation of Windows. Reinstall the firewall software. Document that disabling the firewall did not solve the issue and call another technician for assistance. B. D. B. however.

Use an uninterruptible power supply (UPS). Delete all the illegal content from the user's computer. Any Time. B. Which of the following should the technician do NEXT? A. sts .www. B. Use a signal attenuator. Insist that the user immediately delete the content. C. Establish a theory as to what caused the changes to the computer. C.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. D. C.com Ac QUESTION NO: 538 tua lTe A. Install anti-spyware and run an initial scan. Report theusers story to management and wait for further instructions. Ignore the content and complete the repair. Perform a virus scan and evaluate the results. Report the situation to the appropriate authorities. The technician speaks with the user. B. Answer: D Answer: A While troubleshooting a problem on a users computer. Which of the following can the technician recommend? m QUESTION NO: 537 166 .actualtests. Plug the computer into a different power outlet. Use a surge protector.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work." . D. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. a technician discovers content which they believe may be illegal. Answer: B QUESTION NO: 539 "Pass Any Exam. D. Which of the following describes the BEST course of action? A.

Confiscate the co-workers personal storage media. B. For backup purposes and with thecustomers permission. Any Time.actualtests. A corrupt software driver B. Ignore the situation so as to avoid workplace conflict. D. B. It is not appropriate unless the content is public knowledge. Answer: C QUESTION NO: 541 A. For backup purposes and if the technician deems it necessary. from computers which are in for repair.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. random characters? A. DRAM D. When is it appropriate to make copies of a customers confidential data? A. Notify the customer about their stolen data. Which of the following is the BEST course of action? A.com Ac tua Which of the following RAM types requires that all available memory slots be filled. resulting in the need for continuity chips in otherwise unused slots? lTe sts . SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Report the situation to appropriate authorities. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. C. D. A low toner cartridge "Pass Any Exam. It is never appropriate to copy acustomers data. C. RDRAM C. DDR3 B.co m 167 ." . Excessive humidity C.www.

CompTIA 220-701: Practice Exam D. TV tuner card C. B." . Any Time. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. WindowsVista Ultimate. WAP D. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A.com Ac tua A.co m 168 . Windows 2000. Video capture card lTe If using Windows Media Center. HTTPS C. D. KVM switch B. HTTP Answer: A "Pass Any Exam. Docking station D.actualtests. Windows XP Home Edition. which of the following hardware components needs to be installed? sts . WEP B. C. Windows XP Professional.www.

co m . 1024GB D. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. L2 cache B." . WPA D.com 169 Ac tua lTe sts . SFTP B. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. Any Time. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. CMOS battery C. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Which of the following components should the technician replace? A. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A.actualtests.www. 16GB B. WAP C. Although Windows XP lets you format only up to 32GB but can read larger volumes.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. 32GB C. Processor D.

C. D. Hidden devices D.www. C.com Ac tua lTe sts ." . B. Check the wireless card for antenna connections. Devices by type B. Check the software for a complete install. Mapped network drives F. which of the following ports is used for Remote Desktop (RDP)? A. RAM capacity C. Passive C. 2335 D. Check the wireless card to be sure it is seated correctly. A. 110 C.CompTIA 220-701: Practice Exam A.actualtests. Explanation of error codes Answer: A.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. Liquid D. 3389 Answer: D "Pass Any Exam.co m 170 . I/O address ranges E. Check to see if wireless is turned on. Heatsink B. Active Answer: D QUESTION NO: 552 By default. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). 80 B. Any Time.

Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. Capture D. is used for Telnet? A. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. 80 D. NIC B. SATA D." . Wireless card C. Any Time. 25 C. 23 B. by default.actualtests. Multimedia B.co m 171 .com Ac tua QUESTION NO: 555 lTe sts . TV tuner C.www.

Enable Boot Logging C. Bridge B. but the motherboard needs an update. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. WAN B. HTTP C. Safe Mode with Command Prompt B. Which of the following would be the BEST recommendation to the customer? A.co m . Operating system B." .www. Memory C. Crossover cable "Pass Any Exam. Any Time. Last Know Good Configuration D.CompTIA 220-701: Practice Exam A. Router C. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Which of the following must the technician update? sts .actualtests. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Firmware D. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC.com 172 Ac A. The technician has determined this can be done. VPN D.

try and keep the same password so the customer can always remember it. D. Which of the following should the technician do? . Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. a technician should advise the customer to: A. B. Any Time. B.co m Answer: A 173 . Send the drive to a data recovery company. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. C. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. D. Use the Safely Remove Hardware icon in the Control Panel.com Ac A. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. C. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. B." . Use the Safely Remove Hardware icon in the System Tray.actualtests.www. use their telephone number as the WEP key.CompTIA 220-701: Practice Exam D. Turn off the power to the USB device first then the computer. D. Answer: A "Pass Any Exam. C. try not to use numbers in the password. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Unplug the device from the computer. change the password frequently.

If the monitor has been degaussed recently B. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. Improved performance B.actualtests. and select folder. Which of the following is the FIRST item to check? A.co m 174 . Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. create the folder in My Documents then click and drag the new folder to the desktop.www. B.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. The power to the external displays docking station D. use the run command and type folder. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. select new. Any Time. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. The monitor driver version C. rightclick on the desktop. Improved security features C. D.com Ac tua QUESTION NO: 565 lTe sts . C. Improved registry settings D." . create the folder on a flash drive and then click and drag the new folder to the desktop.

press F8 and select Last Known good configuration. The technician tries to boot the computer with the Windows CD in the drive. Boot into BIOS and check the hard drive status.actualtests. D. popup advertisement that has been blocked. however. B. tua A technician wants to reinstall Windows operating system on a notebook computer. B. When WindowsStarts. D. D.CompTIA 220-701: Practice Exam A. B. C.co m ." . Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. C. "Pass Any Exam. website that does not require a password to log in. C. Boot into BIOS/Setup and update the BIOS. Which of the following is the FIRST step the technician should take? A. Have the user check external drives for media. Boot the unit in Safe Mode by pressing F5. The technician explains this is a: A. Any Time. Boot into setup/BIOS and check the Graphics options. B. C.www. Boot the unit in Safe Mode by pressing Ctrl/Esc. Run a check disk operation on the hard drive. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. When Windowsstarts. Which of the following is the FIRST action the technician should take? lTe sts . website where cookies are required. Have the user power off for five minutes then restart the system. press F8 and select Safe Boot. Boot into BIOS/Setup and change the boot sequence. Boot the unit in Safe Mode by pressing F8.com 175 Ac A. the computer boots off the installed operating system on the hard drive.

" . C. Run the computer until the error occurs then find where the source of the heat is. Remove the battery and run the laptop on the external power supply. D. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Any Time.www. D. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Enable print sharing from the main computer.0. Ask the customer how the laptop is being used when it reports the error. B. Unplug and then re-connect all cabling to the components. C. Update or reinstall the display driver. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Ask the customer what is occurring when the display is lost.actualtests. Check the System Event log for over temperature entries. B. Which of the following would be the NEXT troubleshooting step? A. C.com Ac tua A. Configure the printers IP to 127.0. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Check to see if the monitor and computer are powered by a UPS.1. secure website. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Answer: C "Pass Any Exam.co m Answer: A 176 . B. Which of the following is the BEST course of action to take? .CompTIA 220-701: Practice Exam D. Set the IP address to match the gateway address. Set the printer to DHCP. D.

D. C. C. The technician knows the print server had maintenance done over the weekend that included driver updates. have each user remove and re-install the printer to update the driver.actualtests. D. B. replace the network card in the printer." . Answer: B QUESTION NO: 576 "Pass Any Exam.com Ac tua lTe sts . Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. check the printer for paper jams in the path.www. power cycle the printer to update the driver. The NEXT step to evaluate the problem is to: A. C. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. D. have the customer clear the print queue and reboot. The technician arrives and finds the printer is online but there are not any lights on the network card. but only in monochrome. Remove the power and check the position of the jumpers on the motherboard. B. The NEXT action would be to: A. Check the quick setup guide for BIOS settings. Which of the following is the BEST course of action to determine the cause? A.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. Consult the maintenance manual for the error code.co m 177 . pauses and then repeats. Replace the video card because there is no display. power off the printer. cycle the power on the printer and observe the boot process. Any Time. flash the firmware on the printer to match the new driver. B. check the printer properties on the server.

Which of the following security technologies is this considered? A. Standby B. Hibernation C. Smart card authentication C.actualtests. Biometric authentication Answer: D QUESTION NO: 578 A.www.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . WEP C. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. WPA D. Sleep D. WPA encryption D. WPA. Which of the following Windows services is not starting during boot? A.co m 178 ." . WPA2 B.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Computer Browser "Pass Any Exam. Password authentication B. Any Time.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart.

Answer: C QUESTION NO: 581 A. The technician on call determines that the PC is powered on and is not in standby mode. try turning the monitor on/off. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. check the power cable on the monitor. check the video cable from the monitor to the PC.actualtests.co m . Southbridge B. BIOS "Pass Any Exam. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. try turning the monitor on/off. C. check the video cable from the monitor to the PC. Northbridge B. check the power cable on the monitor. D.CompTIA 220-701: Practice Exam B. reseat the video card. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. DMA controller D. B.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Turn the monitor on/off. Print Spooler D. BIOS C. Reseat the video card. Any Time." . Check the video cable from the monitor to the PC.www. Add Hardware Wizard C. reseat the video card in the PC. Turn the monitor on/off.

www. Check the power supply for voltage output. DMA controller C. CMOS D. Northbridge B. Northbridge B. BIOS D.actualtests.com Ac tua lTe sts ." . Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Any Time. Southbridge C. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. D. Which of the following is the NEXT troubleshooting step the technician should take? A. C. Answer: A "Pass Any Exam. Southbridge D. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.CompTIA 220-701: Practice Exam C.co m 180 . Check the power outlet to verify it is supplying power. Replace the power button. Verify that the power button is plugged into the motherboard. B.

Any Time. The technician can also print a test page from another workstation.com Ac A user reports that they are suddenly unable to print to a network printer. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A." .www. 775 C. B. 959 D. C. "Pass Any Exam. The technician can ping the users workstation and the printer. It was working fine yesterday. The printer is no longer the users default printer.co m 181 . The printer has a faulty NIC. 478 B. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. D. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts .actualtests. Theusers workstation has a faulty NIC. Port triggering C. Biometric password B. Case open switch D. Slot A Answer: A A. The printer has corrupt drivers.

Dual-core Answer: A. B. Unplug the PC and put on an anti-static wrist strap. Turn off the firewall. they do not want the updates to interfere while they are working. Which of the following is the FIRST thing the technician should do? A. Update the antivirus definitions. Turn on Automatic Updates. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. B.E QUESTION NO: 590 When troubleshooting an issue with a customer. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. D. Inform the customer of how long it might take to resolve the problem. PCI express C. Verify when the last time the computer was working correctly was.com 182 Ac tua lTe sts .www. Set automatic updates to download only. Disable all file shares. Update the virus definitions and start a scan for viruses. C. C. however.CompTIA 220-701: Practice Exam A. Update the network device drivers. Multi-core B. Assign a password complexity policy. D." . "Pass Any Exam. Which of the following is a best practice? A. SODIMM D.actualtests. DDR2 E. C. Which of the following should be selected to BEST meet the user's needs? A. Any Time.co m . B.

FAT16 B. C. Username/password B. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.www. D. lTe Several users report their print jobs did not print to the local shared printer. NTFS D. Set automatic updates to download and install. WPA D." . B. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. Check the network connections. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Fingerprint scanner C. Check power on theusers laptops. Any Time.CompTIA 220-701: Practice Exam D. Which of the following is the FIRST thing a technician should check? sts . HPFS C. Check the print queue. FAT32 "Pass Any Exam.co m 183 . Check the domain print server.actualtests.com Ac tua A. Which of the following file systems should the technician select? A.

CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. B. Backup Manager C. Check for incompatible hardware. Task Scheduler Wizard D." . Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. The technician needs to change the computers settings to boot from a recovery CD. D. Jumper settings D. The problem is related to large files being deleted. Firmware settings C.actualtests. Check the boot order in the BIOS. Motherboard settings B. Check the CMOS battery.co m .com 184 Ac QUESTION NO: 598 tua lTe sts . a technician notices that the software hangs during the hardware detection phase. How should the technician troubleshoot this issue? A. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Answer: A After several months users report that their computer runs slower. C. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.www. Where should the technician make the necessary boot order changes? A. Task Manager B. Check the disk for scratches. Any Time.

Right-click My Network icon. Check the printers BIOS. Check the manufacturer's website. A cable modem D.actualtests. An asynchronous modem C. Any Time." . select Properties D. select Properties C. Right-click Start menu. Which of the following is the BEST solution to locate the correct drivers? A. Right-click My Computer icon.co m 185 . PC/XT "Pass Any Exam. select Properties B.www. AT C. A network interface card B. ATX B. B. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Add Hardware Wizard.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A.com Ac A. D. The installation CD is not available. C. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. Check the USB port. Right-click System Tray. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A.

NNTP B.actualtests. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. From the printer properties page D. PPTP C.CompTIA 220-701: Practice Exam D. ACL Answer: A QUESTION NO: 603 When a job fails to print. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. NTP B.co QUESTION NO: 604 m . LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. RDP D. Any Time. TELNET C.www. Manually on the printer C. From theprinters drivers B. where would a technician go in Windows to print out a test page? A. SMTP D.com 186 Ac tua lTe sts ." .

Full duplex D. Router D. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A.co m 187 . Half duplex B.actualtests. Bridge D. Switch B. Modem C. Modem C.com Ac tua A. Hub B. Any Time. Switch B. Router D. Hub Answer: D "Pass Any Exam. Hub C.www. Modem lTe Which of the following network devices interconnects networks together? sts . Port mirroring C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A." .CompTIA 220-701: Practice Exam A.

The interface Answer: A "Pass Any Exam. and impact printer? A. Ink jet printers are safe for the environment. D.www. while an inkjet printer fuses the image to the page. The control panel C. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. Laser printers use toner. D. inkjet.co m 188 .actualtests." .CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. Laser printers fuse the image to the page. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. B. B. A maximum of two computers can share a local printer verses unlimited users can share a network printer. C. A local printer has a small footprint and cost less money than a network printer that has a large footprint. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. Laser printers melt the image onto the page. Any Time. The writing element B. C. The power supply D. while an inkjet printer sprays the image on the page. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. thermal. while laser printers can be harmful to the environment.com Ac Answer: D tua lTe sts . while the inkjet printer can only use ink cartridges.

co m Compliance regulations regarding data sensitivity are primarily created to protect the: . 800 x 600 "Pass Any Exam.www. B. C." . Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. B. D. Outdated or corrupt print driver. company's intellectual property and proprietary information. person who would be directly affected in the case of a breach. equipment from abuse and misuse. which of the following provides the MOST room for effective cooling? A.com 189 Ac tua lTe sts A. ATX C. Which of the following may be the cause? A. D. C. Any Time. . A print job is waiting in the print queue. NLX D. Printer configuration is incorrect. The application used to create the document is incompatible with the printer. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. customer's personal files and professional data. but the printer does not print the job.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. BTX B. which of the following is the minimum default resolution setting that Windows XP supports? A. 640 x 480 B.actualtests.

how data is distributed between multiple drives. C. Any Time. B. D.co m 190 . solid state drive.com Ac tua lTe sts . and SVGA resolution is 800 x 600. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology.actualtests. 800 x 640 D.www. C. the number of partitions across multiple hard drives. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. B. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. D. network drive. Answer: A "Pass Any Exam. optical drive. the back up tape drive configuration." . number of installed hard drives. hot swappable drive. CGA's resolution was 320 x 200 . SODIMM D. EGA's was 640 x 350.CompTIA 220-701: Practice Exam C. DVD/RW drive B. QUESTION NO: 617 A CD drive is a type of: A. SD flash drive C.

D." . tua On a desktop computer.com 191 Ac A.actualtests. Any Time. Automatic integrated surge protection is provided through the upgrade. The computer can run faster because of the larger power source. D. equivalent to the original power supply wattage. AGP slot D. equal or greater than the original power supply wattage. Thermal grease between the processor and theheatsink "Pass Any Exam. Two processors installed on the motherboard D.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. equal or lesser than the original power supply wattage. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. B. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. B.3 volts of power to the computer. C. The addition of 3. DIMM chip B. C. IDE drive C. Automatic voltage detection between 110 and 220 voltage is provided.www. Thermal grease between the processor and the fan C. it is important for the output to be: A. Thermal grease between the fan and theheatsink B.co m . it must have which of the following? A. auto sensing from 100 to 240 Volts.

D. The memory speed will decrease.actualtests." .www. Hyper-V technology C. The scanner must be configured to read the code(s) desired. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Any Time. Answer: A When installing a barcode scanner on a computer. C. B. D. The OS will have to be reinstalled.com Ac QUESTION NO: 626 tua lTe sts . The flatbed scanner must be removed. Double the clock speed on a 32-bit processor B. which of the following should occur? A.co m 192 . The barcode scanner should be set up in the computers BIOS. Hyper-threading technology D. The computer will overheat. "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The scanner must be installed between the PS2 mouse and the computer. the computer must be equipped with which of the following? A. C. Which of the following statements is MOST likely true? A. The computer will not pass POST. B.

ini file.B QUESTION NO: 630 The user states the desktop computer is very noisy. Laser Answer: A QUESTION NO: 629 Answer: A. sts . To allow peripheral devices such as a monitor to remain attached B. A memory chip is defective. Duplex C. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. B. Inkjet D. CPU B.co m . The power supply is not connected to the system board. C.CompTIA 220-701: Practice Exam A.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A.actualtests. To allow LAN/WAN switching Answer: A.www." . E. The CRT display has failed. Windows has a corrupt boot.com 193 Ac A. Which of the following could be contributing to the noise? (Select TWO). Which of the following is the possible cause? (Select TWO). A PCI card is not correctly seated. To provide additional software security to the laptop D. To allow additional power to be available to the laptop when docked C. D. Cooling fan C. Any Time. To provide additional USB ports for the laptop E. A. Hard drive "Pass Any Exam. Impact B.

D. B. Document the work done at the firm. Motherboard E. Boot to Last known Good Configuration. asks to have a single-connection that will carry video and audio to and from the PC. the owner would probably not want to be bothered during the work day.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work.CompTIA 220-701: Practice Exam D. B. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Which of the following technologies is capable of this functionality? A.www. ask one of the assistants at the company to contact the owner. Any Time. Boot from LAN. Document the work done at the firm and leave the company owner a voicemail. C. The repairs go as planned. C.actualtests. Which of the following would be the BEST course of action for the technician to take? sts . Document the work done at the firm. Call and/or email the owner the status of the repair and answer any remaining questions they might have.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. and due to space constraints. Memory chip Answer: B.co m Answer: B . Boot in Safe Mode." . relaying details of the repair to save the technician time. QUESTION NO: 632 A. DVI-D "Pass Any Exam. Boot from Emergency Boot Disk. and personally contact the owner to update on the status of the repairs. D. leave a copy for the company owner. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater.

com Ac A. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.1 D.CompTIA 220-701: Practice Exam B. PC card 7.actualtests. C.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B .www. Keep the processor within acceptable temperature ranges. C. Memory has to be installed in same speed and size modules. The motherboard jumpers need to be properly configured. Keep the power supply within acceptable temperature ranges. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. DVI-I C. PC card 8. Mini-PCI card B. Keep thenorthbridge chip within acceptable temperature ranges. "Pass Any Exam. Memory has to be installed in matching pairs.co m 195 . using chips equal to or larger than 1GB in size. Any Time. Keep the hard drive within acceptable temperature ranges. B. in marked matching slots. Express card C. which of the following is true? A. D." . B. VGA D.

Reformat the hard drive. C. Fiber D." . UTP B. the company is being forced to run the lines along power wiring and overhead lighting. B. Fractional T1 C.com Ac tua lTe A. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Satellite D. WiMAX B. Any Time. Coaxial C. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Use a multi-pass third party formatting utility. D. Run a high powered magnet over the drive several times. Which of the following would be the MOST cost effective cable to choose? A. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A.www. Memory has to be installed in marked matching slots. using at least five passes.actualtests.CompTIA 220-701: Practice Exam D.co m Answer: A 196 . Use Windows built-in Disk Management utility and format the disk. Due to limited ability to conceal cabling within walls. STP Answer: D "Pass Any Exam.

Device Manager C. Four D. Windows XP Professional E. WindowsVista Business D. One B.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Windows Vista Home Premium Answer: A.C QUESTION NO: 642 A.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Windows 2000 Pro C." . Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Any Time. A. Two C. Security Center B. WindowsVista Ultimate B. Fuser "Pass Any Exam. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.co m . Windows Defender D.www. Which of the following operating systems currently include this functionality? (Select TWO).

1. can run at which of the following modes? A. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.co m . 10Mb D.10. Any Time. Toner D. Full duplex C. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .5 C. ping t 172.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. ping v 10. Ribbon C. by design.0. 100Mb B. regedit D.122.actualtests." . ping f 189.168.68.CompTIA 220-701: Practice Exam B. edit C.11 B. ping a 192.5 D. msconfig B.18. Liquid ink Answer: C QUESTION NO: 644 Network hubs.com 198 Ac tua lTe sts . "Pass Any Exam.www.16.

MSIEXEC ." . MSCONFIG was used to execute the win.com 199 Ac A technician is adding RAM to a PC. The RAM has been inserted backwards in their slots. the operating system will only recognize 1GB of RAM. MSCONFIG was used to disable the computer services. Upon power on.actualtests. Which of the following choices is MOST likely the cause? tua lTe sts A.co Which of the following utilities is used to perform a baseline on a hard drive? m . Which of the following is the MOST likely cause of the issue? A. C.ini file. D. no errors are reported and the data cable is connected. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. C. PERFMON B. Which of the following is the MOST likely "Pass Any Exam. MSTSC D.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. MSCONFIG was used to enable the computer services. Any Time.ini file. The BIOS revision is the latest version. B. The physical printer online light is lit. MSCONFIG C. MSCONFIG was used to execute the system. The PC BIOS does not support the new RAM size. D.www. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. The monitor is not plugged into the video card. B.

Performance Logs and alerts C. ping 128. Computer Management B. Component Services Answer: A "Pass Any Exam.0 B. Control Panel B. The Use Printer Offline option is checked.actualtests. ping 127. System Information D.0. The Printing Preferences has been changed in Printer Properties.co m 200 .0.com Ac tua lTe sts . C. My Computer C. ipconfig 127. B.0. localhost 128.0.1 C.CompTIA 220-701: Practice Exam cause of this problem? A. D.www. The Use Printer Offline option is not checked.0.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. The Print Processor has been changed in Printer Properties.1 D. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. Any Time.1." . Device Manager D. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.0.1.

Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. System Tray "Pass Any Exam. My Computer B. Device Manager C.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Performance Logs and Alerts D. Any Time. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.co m 201 . Computer Management B.actualtests. Performance Logs and Alerts D. Computer Management C.www." . Control Panel D. Performance Logs and Alerts B.com Ac tua lTe sts . Component Services D. Computer Management B. Startup Menu C. Device Manager C.

Task Manager D.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 .www.com Ac tua lTe sts A. System Configuration B. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A.actualtests. dxdiag C. Task Manager D. System Information . Any Time." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Properties B. cmd B. System Properties C. msinfo32 D. Power Options "Pass Any Exam. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Information C.

122.1 B. Hardware Wizard D.com Ac tua lTe sts . Power Options B. Hardware Wizard D.1 D.www. Event Viewer C.CompTIA 220-701: Practice Exam B." . Hardware Wizard D.10. Simple File Sharing B.168. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.1.100. Simple File Sharing C.1. 172.co m 203 .168.100 C. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. 4. Performance C. 192.168.1.actualtests. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Any Time.1 Answer: D QUESTION NO: 665 "Pass Any Exam.

16 C. 10 C.co m 204 . 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A." . 8 B.www. 12 C.com Ac tua lTe sts .actualtests. 64 Answer: C "Pass Any Exam. 63 D. 26 D. 8 B. Any Time. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 26 D. 10 B. 10 B.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 26 D. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 12 C.

and that it gets unusually hot. Allows multiple users to have access to a central gateway. and mouse.co m . Router B. Any Time. Fan B. C.www.11n C. 802. The battery is full and the laptop is plugged in. Connects multiple computers to one monitor.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. 802.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. keyboard. D. Modem D. CPU "Pass Any Exam. and there are no error codes or beeps. 802. B.11g B.11b D. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. 802.actualtests. Allows multiple computers to communicate with each other in a network. Which of the following components is the MOST likely at fault? A. DSU C." . Connects multiple users to one computer.com 205 Ac A. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts .

" .actualtests. Spam D. MSDS D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Trojan C. Code that waits for a specific response before activating B. Battery D. Produces unsolicited advertisements via pop-up messages lTe sts . Logic bomb Answer: B "Pass Any Exam. Worm B.co m 206 . Any Time. ESD strap C.CompTIA 220-701: Practice Exam C. Collects user and program information usually for malicious purposes D.www.com Ac tua A. Unsolicited mail that is sent electronically C. Cable ties B.

www.co m . VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Safely Remove Hardware Function. C. WindowsVista Premium D. Worm C. Windows Vista Home B. Virus B. Adware D. LAN D. Any Time.actualtests. "Pass Any Exam. Disable in the BIOS. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A.com 207 Ac tua lTe sts . Unplug from the USB port." .CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. VPN C. B. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. WindowsVista Business C. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. WAN B.

actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. An established recovery point B." . Which of the following is the FINAL step that should be performed? . A complete restore of the hard drive D. Escalate the problem to the next higher tier support shop C.com Ac tua lTe A. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Establish a theory of probable causes of the incompatible driver D.co QUESTION NO: 681 m 208 .CompTIA 220-701: Practice Exam D. Start> Run>typecmd> dir D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Start> Run> typecmd > ipconfig C. Start> Run>typecmd > nslookup B. Restart the OS. Document findings.actualtests. Any Time. A record of the administrative passwords C. Cycle the power to ensure that thent driver works B.www. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.

169.www. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts ." . Any Time. Ask if they have a modem. Shut down C.255 Answer: D A.255.com Ac tua A technician wants to configure a Windows XP Pro laptop.0. they are not receiving any WiFi signals. 255. Suggest they move computer around.co m 209 . B. however. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.127 B. NIC B.0.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. Which of the following should the technician do? A. D. 192.1.1 C.10. The laptop also needs to be able to resume quickly from this mode.255.1 D. Hibernate D. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.254. C. 127. WiFi Card "Pass Any Exam. Check thatWiFi is enabled. Check to see if the NIC is functioning. Stand by B.actualtests.168.

D. Have the customerrestart the computer to reset the keyboard for the customers profile. Contact the customer with a follow-up call. Right click on the print job and select restart. Which of the following would be the BEST course of action to take? . Right click on the print job and select resume. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Bluetooth D.CompTIA 220-701: Practice Exam C. inquiring how the systems are running and offering any additional assistance. Right click on the print job and select properties. The technician has not heard back from the client. but is now attempting to use the laptop's embedded keyboard. The customer had the laptop working properly all day in a docking station setting. D. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A.www. inquiring when the next system upgrades can be started and offer discounts. C. Which of the following is the NEXT action to take? A. "Pass Any Exam. B." . Any Time. C. Right click on the print job and select cancel.actualtests. B. B. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. lTe sts A week ago a technician completed several upgrades for a business. C. Email an assistant at the business to see if they are satisfied with the services rendered.com 210 Ac tua A. Email the business owner and offer discounted services for the next system upgrades. Question the customer to determine if they are using the embedded keyboard for the first time.co m Answer: B . Contact the customer with a follow-up call.

co QUESTION NO: 691 m 211 .actualtests. Check the keyboard drivers in Device Manager and reload if out of date.com Ac tua lTe A. Modem C.www.INI file C. Switch B. Bridge D. /r B. /b D. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. PXE Boot Rom B." . BOOT. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. /v C. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. BIOS D. Any Time.CompTIA 220-701: Practice Exam D. Where would be the proper place to configure this? A.

RAID 1 C.com Ac A. Optical Drive D. Which of the following is MOST likely failing? A.actualtests. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A.www. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 5 D. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 1 C. RAID 5 D. Which of the following RAID arrays is the technician using? A. RAID 0 B. Processor B." . RAID 0 B. CPU Fan C. Any Time. RAID 1 B. RAID 6 D.co m 212 .CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 10 "Pass Any Exam. RAID 5 C.

CAT6 C.actualtests. Any Time. especially Ethernets "Pass Any Exam. Fiber C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. STP D." .www. Fiber B. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. STP B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. RJ-45 B. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). ST D. Coaxial D.com Ac tua lTe sts A. UTP .co Which of the following cable types contains a foil shield inside the jacket? m 213 . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. RG-6 C.

Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. Bluetooth "Pass Any Exam.11a B. Satellite C. ST D.com Ac tua lTe sts .11n C. Fiber D." . Coaxial B.www.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. BNC C.co m 214 . RJ-11 B.actualtests. 802. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. DSL D. 802.11g D. Any Time. UTP C. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Fiber B. 802.

co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . DSL B. Adware sts . Fiber D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Spyware B.com Ac tua lTe A. Any Time. Spam C. Cable C. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam." .www. Botnet C.actualtests. Adware D. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spam D. Botnet B.

Network Answer: A "Pass Any Exam. Worm D. Spam B. Power strip B.co m 216 . Adware C.CompTIA 220-701: Practice Exam A. Floppy C. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Any Time. Spyware B." . Uninterruptible power supply C.actualtests. CD B.com Ac tua lTe sts QUESTION NO: 709 . Botnet D. Spyware C. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.www. without actually installing it on the workstation? A. Surge protector D. Internal hard drive D.

www. USB thumb drive D. 400Mbps. 800Mbps.actualtests. C. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. B. 480Mbps. IDE hard drive B.com Ac tua lTe sts . ATX B. "Pass Any Exam. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. DVD." . NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. Micro ATX C. 12Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.ROM drive C. SMTP D. AT D. HTTPS C. D. FTP B. Any Time.co m 217 .

Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Which of the following could be the problem? "Pass Any Exam. 10 or fewer B. In addition. 110/120 Volts AC or 220/240 Volts AC B.com 218 Ac tua lTe sts . 15 or fewer C. Lower latency C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. AC or DC Voltage C. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Any Time. Increases length of cable D.actualtests.www. 6/12 Volts DC or 12/24 Volts DC D.co m . the customer reports the NIC link lights for that computer are not on. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access." . 20 or fewer D. Fire resistant B.

Which of the following boot options will accomplish this? A. D. . Where can the technician locate the NTLDR files? A. Join the computer to the workgroup." . Which of the following is the NEXT step? A. Remove and replace the network card. C. B. Safe Mode D.CompTIA 220-701: Practice Exam A. Re-install the OS. Enable Boot Logging C. D. C. you should update the device driver. Switch is not working.com Ac tua lTe sts Explanation: To troubleshoot this problem. Network server is not working. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Firewall is not working. Update the device driver. Boot Mode B. the technician notices a yellow exclamation mark in Device Manager. Internet site is down.actualtests. Updating the device driver may help when an installed device isn't working properly. NTOSKRNL "Pass Any Exam. Any Time.co m 219 . Answer: D QUESTION NO: 719 After installing a network card. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. B.www.

" .co m 220 . D. BOOT. D. Replace the power button. Remove the battery. NTLDR C.COM Answer: B QUESTION NO: 722 When a computer is turned on. B. When the laptop is plugged into an outlet it starts. IO. OS installation disk C.com Ac tua A. Replace the LCD. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.CompTIA 220-701: Practice Exam B. Answer: A "Pass Any Exam.actualtests. Which of the following is the NEXT step to troubleshoot the issue? sts . B. Upgrade the memory. C. Upgrade the video card.INI D. Connect the laptop to a monitor. which of the following is the FIRST process that runs? A. but there is no video.www. C. CONFIG.SYS B. Any Time. lTe A technician is troubleshooting a laptop. NTDETECT. Change power outlets.SYS D. Replace the battery. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Which of the following is the BEST solution? A.

The AC/DC adaptor D. Which of the following should the technician do NEXT? m . D. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. The power-management console C.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. The MBR B. The OS is not installed. "Pass Any Exam. Any Time." . The technician powers on the laptop and the drive is not detected. Check the manufacturer's recommended settings. The system is overheating. B.com 221 Ac tua lTe A. D. Which of the following is the MOST likely issue? A. Check the USB settings for the drive. sts . The RAM is not seated properly. Which of the following could be the issue? A.www. C. Additional memory needs to be installed. B. Check if the drive is properly plugged in.actualtests. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO).ROM/DVD player into a laptop.co A technician installs a new CD. Check to see if a disk is present in the drive. C.

to test sociological boundaries with in the company. B. Answer: D "Pass Any Exam.com Ac tua lTe sts . D. D. C. printing on both sides of paper one at a time. printing on both sides of paper simultaneously. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. CMOS ROM C. Hard Drive D. Answer: A QUESTION NO: 730 Where is the power on password stored? A.CompTIA 220-701: Practice Exam A. Insulting the subject to motivate a response C. C. acquire unauthorized information to achieve a goal. communications in both directions simultaneously.co m 222 ." . Requesting public information B. communications in both directions one at a time. Any Time. Assuming a position of authority D.actualtests.E QUESTION NO: 729 Social engineering is used to: A. System RAM B. Flattery Answer: C. B.www. engage in harmless communication. to perform a technical risk assessment of employees within the company. Asking passive aggressive questions E.

www. It retrieves email from the mail server.com Ac A. B. It holds a log of the last three passwords used. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. Port 25 D. Port 21 B.co m 223 . Port 23 C. Port 110 "Pass Any Exam. A tool that allows a user to connect to other computers. C. tua lTe sts . A tool that allows a user to use the workstation as a telephone through the network. Port 25 D." . A tool that allows a workstation to tell the network that the workstation is present. It blocks popup ads. Any Time. Port 23 C.actualtests. It pings a workstation from a remote server. D. by default? A. by default? A. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. C. Port 21 B. A tool that tells a user of the workstation that they have exceeded their memory quota. D. B.

Which of the following is the cause? A. USB C. electric shock felt on computer case. sts . Printer E.co m 224 . Excessive movement between system memory and virtual memory. A method of recovering lost data from a hard disk. System RAM Answer: B. B. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). The user described the problems as: occasional rebooting. D. A recognized method of disposing hard drives that contain sensitive data. Power supply D. Wireless router B. and the hard drive stops working.www. Network D. Any damage to a hard drive caused by an intention or unintentional jolt or movement.com Ac QUESTION NO: 738 tua Answer: A lTe A." . Processor is going bad B.C QUESTION NO: 739 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. Any Time. RAM module is faulty C.actualtests. overheating. A. C.

D. Start>Programs>Accessories>Communications> Command Prompt D. Shift + B C. Ctrl + Alt + B D. F9. Help the user with every issue that they call about and put all other work orders on hold. Ask the user to call another technician for more in-depth assistance. Which of the following should the technician do? A. B.g. F12) B.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Explain to the user they need to fill out a work order for the computer issues. Start> Programs> Accessories> Command Prompt "Pass Any Exam. A. Which of the following utilities could be used to check if there is a remote device on the network? A. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO)." .www. Ask another technician to take over support for this user. Any Time.actualtests. nslookup D. Start> Run> Accessories> Command Prompt C. ipconfig C. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues.co m 225 . C.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Function keys (e. Start> Run>cmd B. netstat B.

Confirm the printer name where the user is trying to print. Which of the following is the FIRST step that the technician should do? A. PS/2 B.www. Replace the paper in the printer. it does not print.CompTIA 220-701: Practice Exam E. C. Start> Control Panel> Run>cmd Answer: A. Riser card D. Reboot the workstation and have the user log in again." . Any Time. Restart the print spooler service. every time the user sends a print job to the printer. A past technician's documentation D.D QUESTION NO: 743 A user is trying to print to a network printer. The cleaning label B. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. B. The manufacturer's documentation C. There are multiple printers in the office. Which of the following places should the technician look to find the proper handling procedures? A.actualtests. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. however. NIC C.com Ac tua lTe sts . and all other users are able to print to the printer. D. MSDS Answer: D "Pass Any Exam.co m 226 .

actualtests.www. C. Seven D. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. D. Put the toner into a sealed bag and then throw into the garbage.co m When applying the security settings to a network. "Pass Any Exam." . which of the following is the BEST way to dispose of the old cartridge? A. assist with data transmission. D. domain. B. Dispose in an incinerator. provide protection from heat. LAN B. Any Time. One B. C. B. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Store in an air-tight container.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. Three C. Nine . C. prevent outside interference. WAN. prevent damage from weather. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Return to the manufacturer for recycling.

Any Time. Check to see if the network cables were terminated properly.actualtests. Making sure that replacing the power supply is not cost prohibitive. There are no limitations. Check to see if theCD. Make sure the network cable is seated properly in the users computer.Rom is compatible hardware.co m Answer: B 228 .Rom is not reading a disc. Replacing it with a power supply made specifically for that unit.CompTIA 220-701: Practice Exam D. C. workgroup. Making sure the power supply will fit into the casing. Ensure that shielded cable was used for the network. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance." .www.com Ac tua lTe A. Make sure that the network cable is not touching any other cables. Answer: C QUESTION NO: 753 "Pass Any Exam. Answer: D QUESTION NO: 750 A user reports that their CD. Make sure that the disc is a CD and not a DVD. B. which of the following would be the FIRST step to evaluate this issue? A. C. D. Check to see if the BIOS register the drive. D. B. What should be the BEST first step to resolve this issue? A. sts When a component has a proprietary power supply what is the main limitation? . C. D. Ensure that the CD drive is installed. B. one power supply is as good as another.

The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. An emergency recovery disk (ERD). Is another piece ofequipment. that is plugged into the same power strip/surge protector. B. "Pass Any Exam. D. What is the manufacturer of the power strip/surge protector? Answer: A. complex user names. powering up? B. A complete back up of the hard drive. background checks for users.www. Other equipment plugged into the same power strip/surge protector also will not turn on." . C.co m .com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Did the computer and monitor work before? C. Any Time. Is it a LCD or CRT monitor? E. retinal scans. Which of the following would be the BEST questions to ask the customer? (Select TWO). The customer says the tower computer will not turn on and the monitor will not turn on either. Answer: C QUESTION NO: 755 A. C. B.actualtests. A record of the ADMIN passwords.B QUESTION NO: 756 A remote Customer calls with a dead computer. D.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. Was the electric bill paid? D. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. lTe sts . smart cards. What would be the questions to ask this customer? (Select THREE). An established recovery point.

com 230 Ac A. How big is your electric bill? B. Always on C. Make a list of all programs that will need to be reinstalled in event of a system failure B. Nothing should be affected C. Hibernate C. Is another piece of equipment plugged into the same power receptacle and is it working? C. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Standby B. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Can you or someone else check the circuit breaker for that receptacle? D.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Has any electrical work been done recently? G. What is the manufacturer of the power strip/surge protector? E. Wake on LAN "Pass Any Exam.co m .www.C." . Standby D. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Always on B.actualtests. Nothing. Any Time. proceed with solution.CompTIA 220-701: Practice Exam A. Create restore point D.

Throw it in the trash. Give them a list of blog sites and documentation that discuss the twoOSs D. Check that the tube and capacitors are intact D. Tell the customer that both are excellent choices B. Any Time.CompTIA 220-701: Practice Exam D. Ask to be excused to use the phone to take a small break outside to get some air B. end the conversation C. D. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. the customer continually asks questions about every step being performed. Which of the following is the BEST solution? A.co Answer: B m 231 . Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Which of the following should the technician do? A.com Ac tua A. It is getting to the point that is becoming a distraction.actualtests. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Continue answering thequestions. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. relax and try to be as calm as possible while working through the distraction C." . Put on an ESD strap and inspect the internal components B.www. Explain that what is being done is extremely complicated and requires concentration. Dispose through proper channels or send it to be repaired C. What is the BEST response to this question? sts QUESTION NO: 761 . Say nothing.

Give the user a dedicated printer. Between 8 and 10 characters D. Between 10 and 12 characters B.co m . Install a UPS in the office "Pass Any Exam. Give the user permissions to cancel other users print jobs.www. B.com 232 Ac A. 90 to 180 days B. Raise the priority of the users jobs to the highest level. Between 6 and 8 characters C.actualtests. Annually D. Which of the following is the BEST option to alleviate this issue? lTe sts . 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Replace all CMOS batteries in the office B." . Install a generator in the office C. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. 60 to 90 days C. D. Have the user work after hours to finish their print jobs.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Any Time. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. C.

Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Loading a full backup onto your workstation D. closes programs.actualtests. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Retrieve the work from a hot site for the office C.CompTIA 220-701: Practice Exam D." . Suggest the computer be moved around. but the computers gives an error that the computer has not been shutdown properly. Preparing system for Automated System Recovery (ASR) C. You decide to go to a prior restore point. Rolling back to an earlier configuration B. There are UPSs connected to the equipment but they only last about 30 minutes. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Use software that in case of an outage saves your work.co m . however they are not receiving any Wi-Fi signals.com 233 Ac tua lTe sts . Which of the following should you try FIRST? A. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Any Time. Which of the following is the action that is being performed? A.www. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. What is an option to ensure that all work is not lost and damage does not occur to the system? A. "Pass Any Exam. and shuts down the computer B.

C. Make sure that the disc is a DVD and not a CD. D. Ask for model number. B. Check to see if the CD.www. C.co m 234 . Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Check that the Wi-Fi adapter is enabled. D. Change the computer from a laptop to a desktop. C. Move the projector further away from the laptop. Change the power settings on the projector. Which of the following would MOST likely solve the issue? A." . each time the customer closes the laptop the computer goes into standby. Smart card D. However. D. Answer: C "Pass Any Exam. Which of the following is the FIRST step to take to resolve this issue? A. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Change the power settings in Power Management. Software firewall B. B.ROM has compatible hardware. Biometrics C. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Ensure that the device is working in Device Manager.ROM is not reading a disc. Check to see if the BIOS registered the drive. Ask if they have a modem. Any Time.actualtests.com Ac tua A.CompTIA 220-701: Practice Exam B.

D." .actualtests. Which of the following questions should a technician ask this customer? (Select TWO). E. Move the mouse and/or press the space bar to check if the computer is in sleep mode.D QUESTION NO: 776 "Pass Any Exam.www. What is the manufacturer of the mouse? Answer: A. B. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. What is the manufacturer of the computer? D. Answer: A. B. What mouse driver are they using? C.com Ac tua lTe sts . A. Check to see if the monitor and system hardware are compatible.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all.co m 235 . Press CTRL-ALT-DEL and check Task Manager for programs running in the background.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. D. be stern with the user. A. tell the user to call back when they have calmed down. C. Any Time. Which of the following steps should be performed to check the monitor? (Select TWO). C. If the mouse has roller ball underneath could they examine it? B. Check the video cable to make sure it is still connected. make the user promises to keep them quiet. What type of mouse is it? E. repeat back the issue to the user to ensure understanding. Check for other equipment plugged into the same power strip/surge protector.

" .com Ac tua lTe QUESTION NO: 778 sts Answer: D . Upgrade all drivers. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. D. Connecting to a parallel tape backup device D. B. The amount of RAM installed. Which of the following should be done FIRST prior to the installation? A. "Pass Any Exam.co m 236 . D. Remove unneeded external components. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Create a restore point. B. D. Any Time. The manufacturer of the computer and hard drive. Update the anti-virus software. The manufacturer of the RAM installed in the computer. Failed fan in the power supply.www. Which of the following MOST likely uses a parallel port? A. Which of the following should be checked? A. Connecting a loop-back plug B. The hard drive location in the computer. C. CPUheatsink seated properly.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Hard drive location in the computer. Perform backup of all data. B. C. Printing to an older printer C. Which of the following should a technician check to resolve the issues? A. C.actualtests.

actualtests. actions and outcomes. Document findings. Escalate the problem to the next tier support.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. C. Cycle the power to ensure that thent driver works. D. Establish a theory of probable causes of the incompatible driver. Any Time.com Ac QUESTION NO: 782 tua lTe sts . Which of the following is the LAST step that should be performed? A. Always on C. Hibernate D. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Always on C." .www. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Standby D. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.co m 237 . Standby B. Wake on LAN B. B.

Any Time. B. Send them off on a small task to get a moment to concentrate and finish the job. CRTs are being replaced by LCDs.co m 238 . C. Answer: D QUESTION NO: 784 A CRT has stopped working. Six C. It is getting to the point that is becoming a distraction. Throw it in the trash. D. Eight D. two printers. "Pass Any Exam. C.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Which of the following should be done to ensure safety? A. Move some of the devices to other outlets and replace the power strips with surge protectors. Check that the tube and capacitors are intact.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Ask to be excused to use the phone to take a small break outside to get some air. Answer: D QUESTION NO: 785 A. Explain that what is being done is extremely complicated and requires concentration. Continue answering the questions. B. Which of the following should the technician do? A. Put on an ESD strap and inspect the internal components. two monitors. Twelve Answer: A QUESTION NO: 786 Two workstations. Zero B. Dispose through proper channels or send it to be repaired. relax and try to be as calm as possible while working. D. B.www. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. the customer is asking questions wanting to know every step being performed and why.actualtests. and a mini refrigerator are plugged into one power strip in a single outlet." . Which of the following is the BEST solution? A.

B. tua lTe Computers are left on overnight to complete certain calculations and tasks. Which of the following actions should the technician perform FIRST? A.CompTIA 220-701: Practice Exam C. C. Install a UPS in the office. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Replace the CMOS batteries to all affected equipment. D. Restore all files from a storage device. D. Have an employee work nights to perform the shut down. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Any Time. C.co m . "Pass Any Exam. closes programs. Install power strips in the office. C. Prepare system for automated system recovery (ASR). Replace the power strips with UPSs and eliminate the extension cords. Setup a hot site for the office so all data will be backed up. Roll back to a previous restore point.actualtests. There are UPSs connected to the equipment but they only last about thirty minutes. B. D." . Install a generator in the office. and properly shuts down the computer. Replace the power strips with surge protectors with longer cords. B. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Load a full backup onto the workstation.com 239 Ac A. Have employees shut down their computers before they leave and perform the calculation during their down time.www. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. D. Install software that saves work.

B. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Use the function + f8 key to toggle between screens. Set the SSID code on the laptop.actualtests. Install a wireless modem. D. Which of the following should the technician do to solve this issue? A. Answer: C "Pass Any Exam. Change the computer from a laptop to a desktop.www. The client would like to access the network from outside the home and on the top floor. B. D. D. Reboot the laptop to toggle image between screens. Use the function + f10 key to toggle between screens." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector.com Ac tua lTe A. Use alt + tab to toggle between screens. C. C. Each time the customer closes the laptop the computer goes into standby. Change the power settings in power management. Enable DHCP on the laptop. Press the function key and then configure the projector settings. C.co m 240 . Any Time. Which of the following should the customer perform? . Change the power settings on the projector. Install an access point. B. Which of the following would the technician recommend for the client? A.

Heatsink B. The LCD backlight is failing. B.www.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Install more memory in the system. Prevents the monitor from overheating lTe sts . Install multiple fans. B. AGP slot C. Any Time. The screen is set to automatically dim to optimize battery power when power is disconnected. The LCD inverter board is going bad. This might be an indication that the battery is failing and can no longer hold a charge. Which of the following is the BEST recommendation to make? A.com Ac tua Explanation: A.co m 241 .CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. C.actualtests. D. Cools the power supply C. Dissipates heat from the chips D. Install a liquid cooling system. CPU slot D. D. Answer: B QUESTION NO: 796 "Pass Any Exam. Answer: C. Use hyper-threading." . Prevents motherboards temperature from getting to low B. C. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A.

D. C. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. The screen is set to automatically dim to optimize battery power when power is disconnected. D. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. The LCD inverter board is going bad. The LCD backlight is failing. 172. Any Time. To provide insulation around the processor.254. 192. C. B.0. When the user connects the AC power. the LCD screen gets dimmer.16 B.1 C. To prevent memory vibration caused by theheatsink fan. Which of the following authentication technologies can be used? A. To provide thermal transfer from the CPU to theheatsink.actualtests. the LCD returns to normal brightness.10 "Pass Any Exam.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. 169. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.co m 242 .www. To protect the CPU from direct contact with theheatsink.168. Ergonomics B.1. B." . Which of the following should a technician tell the user? A. This might be an indication that the battery is failing and can no longer hold a charge. Biometrics D. Smart key C.16 12.com Ac tua lTe sts .

co QUESTION NO: 801 m 243 .1.253.actualtests.10. Any Time.128 D.16.9 D.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.29. 192.1. 129. 129.25.9 D.128 B. 192.18.253. 192.18.254.16.1 B.168.com Ac tua lTe sts . 192.25.128 Answer: D Which of the following IP addresses is a class B address? A.16.25." .10 C. 201.1 C.254. 169.254.www.1. 92.10 C.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.168.29. 92.CompTIA 220-701: Practice Exam D.168. 201.254.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.168.1 B. 129.1. 92.18.

com Ac tua A.168.www.10. 192. 255.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A. s1A@r4A&! B. 169. 172.1 C.168.128 B. 9ca5rl D.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.255.254. Any Time.253.16.10 B.CompTIA 220-701: Practice Exam A.1 D.0.254. 129.0." .10 D.255 lTe Which of the following IP addresses is a loopback address? sts .255.0. 169.10.1 C.9 D.25. 201. June171988 C. 192.10. 192.10.actualtests. comptia1 Answer: A "Pass Any Exam.16.co m 244 .1.29.168.254.10 C. 127. 92.0.18.168.10 B. 192.

Recreate the problem. D. B. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A.co m 245 .com Ac tua lTe sts . Keyfob D.www. BIOS password B. Any Time. Keylogger C. CD "Pass Any Exam. C. DVD D. Resolve the problem. by default? A. Take the computer apart piece by piece until the problem is identified. WPA D. Blu-Ray B. WEP B. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.actualtests. Document the problem. SSID C." . Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. Flash C.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure.

PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Graphics C. IEEE 1394 D." . Any Time. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. NIC B.actualtests. HDD D. Parallel .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. DVD C.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Flash B.www. Capture D. Modem C. PCIe B.

Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Windows Media Center C.CompTIA 220-701: Practice Exam A. 802.com Ac tua lTe sts QUESTION NO: 816 .co m 247 . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. WindowsVista Premium B. KVM B." . Touch screen D.actualtests. Bluetooth C. WindowsVista Basic B. Windows 2000 D. Keyboard C. Windows 2000 D. Any Time. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.11a B. WindowsVista Ultimate C.www. Infrared D. Windows XP Answer: D "Pass Any Exam.

My Computer> System> Performance> Settings> Virtual Memory B. Legacy support for older systems . Files can be larger than 256MB B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Add and Remove Programs "Pass Any Exam.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Any Time. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C.www. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Network Neighborhood> Ethernet controller B. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. To support dynamic disks B.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). To allow RAID support C. Ability to share the file and folders Answer: B.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. A. Support for file encryption D. Macintosh PC read/write access D. User access and permissions options E.actualtests. File encryption options C." .

sigverif C. which of the following commands would the technician use? A. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. WPA2 D.com Ac tua lTe sts QUESTION NO: 823 .www. WEP64 B. Any Time. Never write down the passwords C.CompTIA 220-701: Practice Exam C. Hide a password document in the workstation D. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. Contain on a sticky note on the back of the monitor B.actualtests." .co m 249 . WPA Answer: C "Pass Any Exam. WEP128 C. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. In a Windows Vista workstation. Control Panel> Power Options D. ipconfig D. sfc B.

driver level services." . Give the caller the information and inform an IT manager. B.msc "Pass Any Exam. primary services. They state they need to upgrade the antivirus protection on the workstation. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. Answer: C QUESTION NO: 827 A print job fails to leave the queue. C.actualtests. B. D. Give the caller the username and password. dependency services.com 250 Ac tua lTe sts . Refuse the callers request and inform the police. perfmon. D. the print spooler requires other services to be running first.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. These types of services are known as: A. C. Refuse the callers request and inform an IT manager. They ask the employee for their username and password.co m . Which of the following services may need to be restarted? A. Windows Spool Service C. Printer Driver B. Any Time. Print Spooler D. registry level services.www. Which of the following should the employee do? A.

A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. such as i.www. 802.msc C. A dual-core 32-bit processor and a 64-bit operating system D.link and Lynx. A 32-bit operating system and a 64-bit processor C. how might a technician determine if the unit has WiFi capability? A. Serial B. Other companies use other names.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. eSATA C." . IEEE 1394 D. print D. Without knowing the specifics of that model. Check for an external antenna. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. services. C. Check the Device Manager for a wireless network device. Check for an externalWiFi on/off toggle switch.com 251 Ac tua lTe sts . printmanagement.actualtests. to describe their 1394 "Pass Any Exam. A 64-bit processor and a Vista Home Basic operating system B. B. Any Time. Check forWiFi radio on/off switch on the function keys. D.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire.co m .CompTIA 220-701: Practice Exam B.

which means delivering data at a guaranteed rate. Any Time. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. I cannot guarantee that your data will not be lost.actualtests. "I am not sure if your data will be lost I will confirm with my manager.co m . A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.com 252 Ac A. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM." B." . Well. C. please read it and then get back to me with any questions. which is the main circuit board for the PC. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Which of the following is the BEST response? sts . Take the call. I am not replacing the hard drive. In the middle of doing the repair. Apologize and excuse oneself for a moment to take the call quickly outside the room. "Here is all my documentation for the repairs." B. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Your data should be fine. "Pass Any Exam. "I replaced some of the computer parts and now it is functional." C. D.CompTIA 220-701: Practice Exam products. the phone rings. Which of the following is the BEST action? A. I replaced the motherboard. Which of the following is the BEST response? A. Have the phone onvibrate before starting the repair. C.www. D. such as video devices. B. This is because it is not only high speed but also supports isochronous data. This type of repair will not affect it. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. I will let you know what happens after the repair.

B." . Any Time.Attributes. Do the repair with a good attitude. Encrypt the sensitive data so that it cannot be read without a key. Partition the drive into two physical drives making C: the OS and D: the data. Partition the drive into two logical drives. C.com 253 Ac A. Keylogger C. D. but let the client know that the client will be charged extra for the same repair nexttime. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Front panel media lock B. C. making C: the OS and D: the data. Do the repair.www. Show the client how to put the keys back on. Which of the following is the BEST response to the clients next repair order? A. D. Refuse to do the repair until the client learns how to type with long fingernails.CompTIA 220-701: Practice Exam D. Do the repair and request that the client trim their fingernails to prevent the keys from popping off.co m . tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Hide the sensitive data from casual view using folder Properties . Immediately leave and go to another room to take the call and deal with the repair later.actualtests. while protecting the data from the operating system related issues? lTe sts . B. Biometric fingerprint scanner "Pass Any Exam.

Install an uninterruptible power supply (UPS). Tell the client they need to install a surge protector soon. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Remove excessive dust and loose items. Answer: A "Pass Any Exam. C. Power strip C.www. D. Check for and remove outdated components. C.actualtests.CompTIA 220-701: Practice Exam D. B. D.com Ac tua lTe sts .co m 254 . Larger power supply D. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Leave it up to the client to take their own precautions. Any Time. Which of the following is the BEST action to take? A. Cover the extra power plugs not being used with electrical tape. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A." . UPS B. Replace all cooling fans with new ones. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. B.

Suggest purchasing a newer processor.0? "Pass Any Exam.actualtests. B. Increase the systems RAM.255. Answer: B Which of the following network classes exists if the default subnet mask is 255. C. Class B C. They have had the system for two years and use it primarily to download photos. Establish a plan.com Ac QUESTION NO: 843 tua lTe sts .co m 255 . Identify the problem. C. Document the actions.255.255. D. Class C D. The system specifications are still very good. Defragment the hard drive. D. Which of the following is the FIRST action to take? A. Any Time.www." . Class A B. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. music and browse the Internet.0. B. Run CHKDSK on the hard drive. which of the following actions should be taken NEXT? A.0? A. Formulate a theory.

Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class D "Pass Any Exam. Class A B. Class B C.1? lTe sts . Class A B.com Ac A.30. Class C D.0? A. Class C D.actualtests.co m 256 . Class B C.0.CompTIA 220-701: Practice Exam A. Class A B." .0. Class B C.1. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Any Time. Class C D. Class A B.0? A.168.0. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class C D.www.22. Class B C. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0.255.

D. B. Class A B." . dynamic IP address.co Which of the following devices can automatically assign host IP addresses? m 257 . Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Class B C. Task Manager "Pass Any Exam. Class C D. Hub D. reserved IP address. Switch B. static IP address. Router C.172. Any Time. stationary IP address.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Bridge . C.com Ac tua lTe sts A.www.1? A.actualtests. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A.1.

Double click theprinters icon. D. Double click theprinters icon.co m 258 . Virtual Memory D. Double click theprinters icon. right click on the print job and select restart. right click on the print job and select delete. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Double click theprinters icon. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A.actualtests. The component is not installed. D.CompTIA 220-701: Practice Exam B." .com Ac tua lTe sts QUESTION NO: 853 . Answer: A "Pass Any Exam. right click on the print job and select resume. Any Time.www. B. C. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. right click on the print job and select pause. The component is disabled. B. Double click theprinters icon. right click on the print job and select cancel. C. D. B. right click on the print job and select cancel. Double click theprinters icon. Device Manager C. Double click theprinters icon. The components driver is outdated. right click on the print job and select restart. C. right click on the print job and select properties. Double click theprinters icon. The components driver is not found.

Simple file sharing has not been enabled on the host computer. Double click theprinters icon. The print drivers have not been installed on theusers remote computer. C. Double click theprinters icon. B. right click on the print job and select cancel." . Answer: C QUESTION NO: 857 In Printer Properties. Print sharing has not been enabled on the host computer. B. Advanced B. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. Any Time.www. C. 10 "Pass Any Exam. right click on the print job and select resume. 5 B. D.com 259 Ac tua lTe sts . Double click theprinters icon.actualtests. Ports C. Double click theprinters icon. Security D.co m . right click on the print job and select restart. D. right click on the print job and select properties.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. The shared printer is not compatible with the host computers operating system. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Which of the following is the MOST likely cause? A. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A.

actualtests. C. Please inform me if you think you want me to come back and check it again tomorrow. D. A kiosk in a department store that looks up information in their online catalog. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. Please try to be more conscious of static when using this PC. B.ended questions. Be sensitive to the customer's culture. D. Any Time. lTe sts A technician has replaced a failed DIMM.www. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A.com Ac tua A.CompTIA 220-701: Practice Exam C. Only ask the customercloseD. A user checking their personal email at an office. C. Please inform me if you continue to have any problems with this PC. B. The technician has verified that the unit is working properly and is now updating the customer on the event. A remote salesman must transfer contract data to the corporate office. Use technical acronyms to show your technical expertise. Inform the customer of the expense that is being incurred. 15 D." . B. C. Which of the following responses would be BEST to use? . Answer: D "Pass Any Exam. D. Please inform me if the PC will be processing more work than for which it was designed.co m Answer: C 260 . A remote user updating the antivirus software on their notebook computer.

with a response time to another site of two hours." . Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. A new service call is received. C. C. Answer: A QUESTION NO: 865 "Pass Any Exam. Follow the manager's instructions.actualtests. Call the service manager and inform them of the current situation. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC.com 261 Ac tua lTe sts . Unplug the workstation and begin the upgrade. Call the new service customer and re-schedule the call for another time. Complete a full backup of the workstation before making any upgrades. D.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. C.co m . which of the following is the FIRST course of action to take? A. Call the service manager and inform them that the new service call cannot be made in time. share this with the customer and take any preventative measures. Which of the following is the NEXT step to take? A. Before starting any work on the system. B. Document the core actions and inform the customer the repair has been completed. Upgrade the hard drive and reboot the system. Inform the customer of the steps taken during the repair and continue to the next service call. B. Document the solution. Document the entire event. D. Any Time. Call the customer and reschedule for another time. Call the service manager and inform them of the current situation.www. Remove the cover of the workstation case and use an ESD strap before the upgrade. B. share this with the customer and take steps to minimize the reoccurrence. D. Which of the following would be the BEST choice to address this situation? A.

D. NTFS-E is an invalid file system name. CMOS B. you can use only NTFS file system because only NTFS support encryption. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.INI file C. FAT32.www.actualtests.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Partitioning and formatting of the hard drive D. Any Time. NTFS. HPFS.com Ac tua lTe A. Installation of updated device drivers sts . TPM D. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. CDFS. VRAM C. Installation of the NTLDR B." .co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . C. Proper configuration of the BOOT. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. B.

11g wireless signal. Dual-channel C. Electrical surges C. ESD D.actualtests. IEEE 1394a C. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.4GHz spectrum. RDRAM D. 802.com 263 Ac tua lTe sts . ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. and does not wish to lose any files in the process. Windows Vista 64-bit edition D.0 D.11n B. Double-sided B.co m . Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Which of the following is the MOST likely cause of the customers issues? A.www. RFI B. The customer has installed a new cordless telephone recently that uses the 2. WindowsVista Ultimate "Pass Any Exam. USB 2. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802." . Windows Vista Home Premium B. A. Any Time.CompTIA 220-701: Practice Exam A. Windows Vista Home Basic C.

D.B . Hertz C. Which of the following should the technician check FIRST? . If the print spooler service needs to be configured for multi-page printing. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. DLLs E. lTe sts A user reports that none of their documents are printing. Wattage D. Frequency B.www. WindowsVista Business Answer: D. Spyware B. If the printer needs a firmware upgrade to print multiple documents at once. The user sent ten different documents over a span of an hour.co m Answer: A. Amperage Answer: C Explanation: "Pass Any Exam.com 264 Ac tua A. If the printer needs the queue cleared.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). C. Any Time.actualtests. Freeware D. Trojans C. If the printer needs a memory upgrade to print multiple documents at once." . A.CompTIA 220-701: Practice Exam E. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. B.

com 265 Ac tua lTe sts . Nickel Metal-Hydride B. While replacing the power supply in your PC. 127 D. call the customer from a mobile phone. The technician had planned to arrive five minutes early. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. 64 C. reschedule for another time.CompTIA 220-701: Practice Exam Power supplies are rated in watts. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. call the customer and cancel the appointment. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Use an alternate route and get to the appointment ten minutes after the scheduled time. and explain the delay. Call another technician and have the other technician reschedule the appointment for another date. C. Amperage and resistance are not selling points for power supplies. you must be careful about the wattage it provides. Lithium Ion D.www. Alkaline C. 32 B. B. Which of the following is the BEST course of action? A. "Pass Any Exam. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer." .co m .actualtests. Pull over. Any Time. Pull over. D. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. QUESTION NO: 875 How many devices are supported on a single USB port? A.

B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Advise the user to not do anything else. the hard drive has failed and the data cannot be retrieved within the hour. Which of the following is the BEST course of action? sts . explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. The customer would like another computer so they can make their presentation that is due in an hour. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Any Time. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. After listening to the user. Remain calm and positive. explain with authority. The company has provided remote control software. Shut down the computer.actualtests. C. until the technician can arrive and work on the computer themselves. Which of the following is the BEST course of action? "Pass Any Exam. QUESTION NO: 879 A. B. The user is attempting to install a local printer and has become frustrated and is berating the support staff.co m Answer: A . Listen and ask questions using non-technical terms. D. and an error message of a corrupted file. Which of the following is the BEST method of working with this user? A." . Repeat the steps multiple times so that the user can understand the computer terms. the customer demands the computer be replaced immediately. As the technician begins to evaluate the situation. to boot the computer and retrieve the users data to a shared network drive.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. D. Speak slowly. C. using the various OS options available. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Work quickly.www.

but the data is gone.com Ac tua lTe sts . Answer: C QUESTION NO: 882 The technician is on-site at a customers home. The technician receives a call and the caller ID shows the call is from the technicians childs school. Document on the service record the steps the technician took to evaluate the drive. explaining you will remote into the computer and assist in installing the printer. Request the customer to leave the room while the call is answered. D. and then tell the user to try the install once again. Which of the following options is the BEST course of action? A. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. B. B.CompTIA 220-701: Practice Exam A. While the user is talking. and then explain why they cannot get the printer installed themselves. use MMC to grant administrative rights to the user. Explain to the customer in non-technical terms. conducting an initial evaluation of the problem with the customer. Remain positive with the user. Immediately replace the hard drive with a new. Ignore the call. The customer states they have important documents and photos on the drive which cannot be replaced. Listen calmly to the user. Which of the following is the BEST course of action? A. C.actualtests. as the school can be contacted later in day.www. D. they determine that the hard drive has failed. explaining to the user the unit will be restored as quickly as possible.co m 267 . C. what has happened to the drive and explain the options available. Any Time. Inform the customer about the need to take the call from the school. such as a data recovery service. Answer: D "Pass Any Exam. C. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. larger model. Immediately stop working and leave the room to answer the call. until they have completely calmed down." . B. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. in case the customer decides to sue for loss of data. D.

Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Check the work area and keyboard for foreign substances. Any Time. Discuss options acceptable to the customer to address the issue. D. C. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. C. Test the computer to determine the probable cause of failure. Question the user to insure they do not attempt to make changes and break the computer again. D. B. Which of the following would be the NEXT evaluation step? tua lTe sts A. Re-evaluate the repair theory to ensure the issue will not occur again.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Document the evaluation and actions taken. They have checked the printer and found coworkers have been printing documents. C. Replace the PS2 keyboard with a USB keyboard and try again. . the video card is failing. Which of the following is the NEXT course of action? . Boot to BIOS/setup and confirm the hardware settings are correct. B. D. Question the customer on any changes made to the computer before installing the video card. Check the power connections to the equipment and see if there is a surge protector in use.www.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Install an on hand video card and show the customer it is repaired.co m The technician has completed the repair action on the computer. Establish the probable cause of the card failure for the customer. Which of the following is the NEXT step to take? A.actualtests. B." . Which of the following is the NEXT step to take? "Pass Any Exam.

and then configure the card using the administrative account. Which of the following describes the NEXT step to take? lTe sts .com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. After installing the card. and then install the drivers." . B.CompTIA 220-701: Practice Exam A. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. The technician has to use Device Manager to update the drivers and then attach the scanner. Which of the following actions will BEST resolve the issue? A. D. Any Time. C. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. D. ensure the phone and modem properties are set for the local area code. as this may have deleted the network printer. The technician needs to install the scanner using the instructions provided. B. Ask the customer if they have installed a local printer at home. D.www. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. Check that the network printer is connected to the USB port on theusers computer. Answer: B QUESTION NO: 888 A. After installing the card with the administrative account. After inserting the PCMCIA card. Ask the customer to open the printer properties and check the page size and paper orientation. The technician has to boot. Install the card using the customers log in. have the customer test the card using their log in. C.actualtests. check Network Places to ensure proper card functionality. The technician has to turn on plug and play before the scanner will work. B.co m 269 . plug in the scanner. C.

Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. TELNET C. B. Bluetooth devices will need to add the security code. C. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks.com 270 Ac A. "Pass Any Exam. Docking stations will only work if an external power supply is connected.actualtests. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO)." . DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . NETBEUI is unavailable on non-Windows operating systems. the Infraredport will no longer function. If wireless security is enabled on the network. Any Time. NETBEUI is designed to be used on small size LANs. A.co m . NETBEUI can only be used on pre-Windows NT networks. D. the embedded keyboard will not function correctly. HTTP B. If the external keyboard number lock is toggled on. When the Bluetooth function is enabled. DNS D. B. B. C. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab.www. C. D.CompTIA 220-701: Practice Exam A. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic.

Reinstall the printer drivers. turn the printer off and on. and verify the correct tray is being selected before printing. D. They are susceptible to failure typically caused by strong vibration or rough handling. Answer: A. and send a print job. C. and then attempt to print from the computer." . and begin running diagnostics on the printer. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. D:\i386\utilities\console D. run a self-test. run a print engine test. "Pass Any Exam.actualtests. E. ensure the device is still online. They require more power than other drive types. D. Redirect the customer to another printer if available. The customer works at a company where the users all print to networked printers. B. NETBEUI can only be used with DHCP. Ask the customer which printer the customer prints to.co m Answer: D 271 . tua lTe sts A customer reports that a computer can no longer print. They have a larger platter than other magnetic devices. B. turn the printer off and on. D:\i386\tools /cmdcons C. D:\i386\tools\console B. NETBEUI is not a routable protocol.CompTIA 220-701: Practice Exam D. Any Time. is setup as the default printer. Verify which printer the customer prints to.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. Which of the following is the BEST approach the technician should take? .www. C.com Ac A. They have no moving parts and can tolerate vibration.

D. more reliable. DVD drives can readBlu-Ray media. DVD media. Solid state drives are faster. Solid state drives are slower. but not CD media. C.actualtests. more reliable. C. DVD media. more reliable. Blu-Ray drives can read Blu-Ray media. which of the following holds true? A. SATA drive sts . more reliable. USB hard drive B. B. Blu-Ray drives can read Blu-Ray media. magnetic drives.www. IDE drive C. and require less power. DVD media.com Ac tua lTe A. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. Solid state drives are slower. and CD media. and CD media. B.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. Solid state drives are faster. D. Flash drive D." . and require more power. Any Time. but not CD media. DVD drives can readBlu-Ray media. and require more power. DVD media. and require less power.

by default? A. Any Time. and a switch transmits data directly to the device. B. C.www. "Pass Any Exam. A router broadcasts all data packets that are sent on the network. FTPS C. B. 23 D.co m . A switch interconnects devices on the same network to be able to communicate. Which of the following ports needs to be blocked to prevent Internet access? A. where a router interconnects devices on a network.CompTIA 220-701: Practice Exam A. A switch interconnects one or more networks. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. Liquid cooling systems are less effective at cooling the processor. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. 21 C. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. FTP B. HTTPS D. 20 B. C. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. D.com 273 Ac tua lTe QUESTION NO: 901 sts . Liquid cooling systems are less efficient than the traditionalheatsink technology." .actualtests. where a router interconnects one or more networks. Liquid cooling systems are more effective at cooling the processor.

com Ac tua lTe sts ." .CompTIA 220-701: Practice Exam D. Suspend D. Format the hard drive. CDFS D. Backup the hard drive.co m 274 . which of the following is the BEST task to perform? A.www. Update the device drivers. Wake on LAN (WOL) B. Partition the hard drive. C. Hibernate Answer: D "Pass Any Exam. B. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Any Time. Standby C. FAT32 C. D. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional.actualtests. which of the following file system formats would be the BEST choice for security purposes? A. NTFS B. and a router transmits data directly to the device. A switch broadcasts all data packets that are sent on the network.

Disk Management D. WEP B. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A.co m . but WPA2 was the most secure standard. but that could be easily hacked. Security key used C. WEP was the original encryption standard developed for WiFi networks. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.actualtests. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. Any Time.www.com 275 Ac tua lTe sts . SAFER+ is used to encrypt Bluetooth communications. System Information C. Encryption type D.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WPA D. WPA was an upgrade. Device Manager B. WPA2 Answer: D Explanation: WPA2 is the more secure 802.11i network standard that ensures the most secure wireless encryption." . WEP2 C. Broadcast name B.

Windows Key + D C. Port 25 has been opened.www. "Pass Any Exam.CompTIA 220-701: Practice Exam A. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Fingerprint scanner C. C. Port 25 is no longer being used. B.com Ac A. Malicious code that can propagate itself to different host files.co m 276 . IR scanner B. A program that appears to be harmless but has a malicious agenda. A program that is used to track user information for commercial reasons. Any Time. Drive lock D. QUESTION NO: 910 Which of the following BEST describes a virus? A. A malicious program that spreads itself in a system without the need of a host.actualtests. Ctrl + Alt + L D." . Which of the following has MOST likely been performed? A. B. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. D. Ctrl + Alt + Esc B.

Solid state Answer: D "Pass Any Exam. D.com 277 Ac tua lTe sts . BIOS security D.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity.www.CompTIA 220-701: Practice Exam C. Data has been backed up. Port 25 is running at full duplex.actualtests. Which of following drive types did the technician install? A. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A." . PATA D. Username and password B. Port 25 is setup for port forwarding. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. m Answer: B . B. The hard drive is set to pre-format conditions. Biometrics C. Any Time. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. SATA B. Data has been restored. IDE C. C. D. The hard drive has been reformatted.

actualtests. Single-layer DVD D.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.www. IR keyboard D. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Floppy disk C.7GB of data. Laser barcode reader C. Dual-layer DVD B. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam." .com Ac tua lTe sts . FDD D. Solid state B.co m 278 . Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Optical C. Any Time.7GB? A. CCD barcode reader B.

VGA D.co m 279 . Event Viewer "Pass Any Exam. Any Time. Resolution C. Auto Alignment B.CompTIA 220-701: Practice Exam A. Task Bar D. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A.www. Degauss D." .actualtests. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . S-Video C. My Computer D. My Network Places B. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A.com Ac A. Start Menu C. Control Panel C. Task Manager B. HDMI B.

"Pass Any Exam. Satellite C. Any Time." . Fingerprint scan B.www. DSL D. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A.actualtests.com Ac Biometric authentication is a security feature preventing access to a device. Which of the following is an example of this feature? tua lTe sts A. Dial-up B. Cable D. Wireless B. Dial-up C.co Which of the following network connections uses an analog signal? m 280 . Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Verbal recognition D. Satellite . Password C.

USB 1. 5 meters (16 feet) B. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. 7 meters (23 feet) C. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. USB 2. Desktop PCs D." .www.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. IEEE 1394a D.actualtests. 400Mbps B.0 B. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. Notebooks C. 480Mbps C. Cell phones B. 10 meters (33 feet) D. 800Mbps D.0 interface? A. Any Time.com Ac tua lTe sts .co m 281 .1 C. PDAs "Pass Any Exam.

800Mbps . 400Mbps D. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 63 D. Any Time.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . Right click on My Computer > Properties > Network Identification Tab C. 150Mbps B.actualtests.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 15 C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.www. 300Mbps C. 7 B. Control Panel > System Applet > Properties > Advanced Tab D. Right click on My Computer > Properties > Computer Name Tab B." .

com 283 Ac A. Intel Core 2 Duo "Pass Any Exam.actualtests. which of the following is the proper way to delete a print job in queue? A.www. Optical DVD. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .RW drive Answer: B QUESTION NO: 934 In Windows XP." . Intel Pentium M B. Windows Server 2003 C. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Intel Itanium C. CRT monitor C. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.co m . Windows 2000 Professional D. Laptop LCD screen B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. USB mouse D. Intel Pentium 4 Extreme Edition D. Any Time.CompTIA 220-701: Practice Exam A. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. WindowsVista Business B.

Answer: B While replacing an ATX power supply in an older model desktop PC. B. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed." .actualtests.co m 284 . numbers appear on the screen. 9-pin male to male C. C. The ToggleKeys option is enabled. The FilterKeys option is enabled. D. B. C. After clearing it with the manufacturer. Which of the following is the MOST likely cause of this situation? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. 6-pin male to 4-pin female B. Newer ATX power supplies do not use pins 21 through 24. the technician observes the motherboards main power connector has less pins than the new power supply cable. Answer: B "Pass Any Exam. The NumLock option is enabled. D. Which of the following is the correct cable to use? A. Any Time. Newer ATX power supplies are 20/24 pin compatible. Which of the following is the BEST reason why this fix worked? A. 4-pin male to male D. The StickyKeys option is enabled.com Ac QUESTION NO: 939 tua lTe sts . the cable is plugged in and the PC is up and running.www. Older ATX power supplies are no longer available. Older ATX power supplies have a separate P4 connector.

www.actualtests. On the front side bus D. RDRAM "Pass Any Exam. Cable C. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A.com Ac tua lTe sts . Any Time. DSL D.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. Printer settings D. Between the CPU and RAM B. Fiber B. Print test page B. Print queue C. SDRAM B. On thesouthbridge chip C. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. SODIMM D." . DDR2 C.co m 285 .

Any Time. 802.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A.11g D. has the GREATEST throughput and amount of coverage? tua lTe sts A.com Ac Which of the following wireless types.actualtests.www.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. RJ-45 D. 802. 802. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. BNC B. STP D. Non-plenum C.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Plenum B. by default. ST C. 801." . UTP .11n C.11a B.

CompTIA 220-701: Practice Exam A.co m .com 287 Ac A. Which of the following is the NEXT step in the troubleshooting process? A. Maximum input voltage B.www. Any Time. D. B. Dealing appropriately with confidential materials B. C. Maximum output wattage D.actualtests." . The technician explains this is against company policy. Which of the following threats has been attempted? sts . Re-install the OS. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Compliance in the workplace "Pass Any Exam. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Attach an external keyboard. Denial of Service (DoS) attack D. Trojan attack C. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Maximum resistance C. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Social engineering B. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Update the keyboard drivers. Press ctrl + alt + delete on the keyboard.

analysis and reporting technology (S.M. token ring. Professionalism in the workplace D. Cultural Sensitivity D.actualtests. Exceptions C. Any Time. and ATM. Self monitoring.www. Event Viewer B. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.R.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Despite the stricter performance specifications. Which of the following security elements governs data sensitivity? A." . Configuration Utility D. 100 meters (328 feet) C. 30 meters (100 feet) D. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. It is company policy that all documents be labeled even if they are not sensitive. Unclassified B. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.co m .com 288 Ac tua A. 328 meters (1076 feet) B. A. Which of the following should be used? sts QUESTION NO: 952 .CompTIA 220-701: Practice Exam C. 150 meters (492 feet) "Pass Any Exam.A. Task scheduler C.

Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.com 289 Ac tua lTe sts . Alkaline D. Pixelation D. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. This chemistry has a high energy density and is lightweight. NiMH C. Besides they only receive charge if the voltage is low. A. .www. NiCd B. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Contrast ratio C. Native resolution B." . QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.co m Explanation: The single. fixed resolution of an LCD is called the native resolution.actualtests. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted.

and the operating system. The processor must support ACPI.www. basic input/output system (BIOS).com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance.actualtests. Higher-quality construction Which of the following is not a requirement for ACPI to function? A.CompTIA 220-701: Practice Exam A. In addition. You always need to compromise in configuration when you purchase a laptop in your decided budget. YOU must be running Windows 95 or later C. Increased performance C.co m Answer: B 290 ." . . Any Time. True B. The BIOS must support ACPI B. the motherboard and processor must support the standard. The motherboard must support ACPI D. QUESTION NO: 959 "Pass Any Exam. Portability B. Desktop replacement D. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. ACPI must be supported by the computer motherboard. Answer: B Explanation: You need Windows 98 or later to use ACPI. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop.

QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.actualtests. 200 MHz and 266 MHz with operational voltage 2. 184-pin DIMM D.5v. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. The SDR SDRAM uses DIMMs with 168 pins. Any Time.com Ac tua lTe sts . such as wireless communications. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. 168-pin DIMM B.co m 291 . QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. EMI Answer: A "Pass Any Exam. CRT D. The SIMM is the predecessor to the DIMM. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick.www." .CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. Point stick D. Mouse C. Touchpad B. RFI B. 72-pin SIMM C. ESD C.

Skip loading the Registry.co m What does Safe Mode allow you to do? . Worm C." . Boot the system without scanning drives. thus forming an image on the drum? "Pass Any Exam. Start Windows using only basic files and drivers.actualtests. Logic bomb D. DOS B. The server log Answer: B. The video card manufacturer's website C. Where could you check for troubleshooting information? (Choose all that apply.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. Any Time. C. Run Windows without processing AUTO EXEC.www. Another computer with the same video card B. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. D.com 292 Ac tua lTe sts A.BAT and CON FIG.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.SYS B.) A. . Windows loads only basic files and drivers so that you can find out the configuration errors easily. The manual that came with the card D.

Transferring C. Developing D. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A." . Automated System Recovery (ASR) B. Dirty drum D.actualtests.EXE "Pass Any Exam.co m 293 . Worn pickup rollers C. Generators create new passwords every time a user signs in to prevent social engineering. When a password policy enforces complex rules. C. Brokenfuser Answer: B QUESTION NO: 967 A. Writing B. RDISK. B. thus forming an image on the drum.CompTIA 220-701: Practice Exam A. Any Time.www.com Ac tua A password generator can be part of a password manager. What can we benefit from a password generator? lTe sts . Generators eliminate the requirement to establish log-in attempt limitations. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Generators eliminate a user's tendency to create passwords that can be a security liability. Defective toner cartridge B. D. Generators extend the requirement to periodically change passwords. it can be easier to use a password generator based on that set of rules than to manually create passwords.

DC out C. and CD media. ISO C. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. AC out B. A.com 294 Ac tua lTe sts . CSMA/CD "Pass Any Exam.actualtests. DVD media. Any Time.co m .CompTIA 220-701: Practice Exam C. True B. DC in. AC in. Enhanced Startup Disk (ESD) D." . OSI B. AC in. you need to use Automated System Recovery (ASR). respectively. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. AC out Answer: C Explanation: The AC in. False Answer: A QUESTION NO: 970 Of the following voltage pairings. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC out D. which one accurately represents the input and output. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. DC in. CSMA/CA D.www. of power supplies and AC adapters? A.

4GHz radio frequency and are directly compatible with each other? (Choose all that apply." . 802. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. 802. Normal C. Any Time. There is no such option as Complete backup.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. it only backs up files the files that have changed since the last backup.11g tua Which of the following wireless IEEE standards operate on the 2.11d D.4GHz radio frequency range and are directly compatible with each other are 802. Copy backs up all files but does not clear the archive bit.www.11a operates in the 5GHz range and 802.) lTe sts . Although Incremental backup clears the archive bit.11d is not a commonly implemented standard.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. 802. Incremental D. QUESTION NO: 973 Answer: B. 802. 802.11b and 802. you need to select the normal backup type.11b C.com 295 Ac A. Complete B.co m . The normal backup clears the archive bit after backing up to let the system know that the file was backed up.11a B.actualtests. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11g.

actualtests.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. 360KB B. The extended-density 3½? floppy diskettes can be formatted to 2. WINNT32. 2. SETUP.co m 296 .www. QUESTION NO: 977 "Pass Any Exam.44MB.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. It is the first layer of access control that is intended to delay or deter entrance into a facility. WINNT. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. ." . Mantraps C. INSTALL.EXE D. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. Any Time.EXE C.CompTIA 220-701: Practice Exam A.88MB. 720KB C. Perimeter security B.44MB D. 1. Security zones D.BAT B.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.

ATT RIB D. System files not found B. Any Time. Swap file issues OE. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A." . System. which command do you use to remove the Hidden. Configuration file issues C. and then remove it from laptop.www.co m . BUS C. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.com 297 Ac tua lTe sts . Ring D. ERASE C. UNDELETE B. Star B. and ReaD. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. AUTO EXEC. True B.Boot file issues Answer: C "Pass Any Exam.actualtests. A.CompTIA 220-701: Practice Exam In order to delete and/or replace system files.BAT issues D.Only attributes on the file before you replace the file? A.

The server indicates that it has exceeded its session limit. Any Time. m 298 .CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. TCPACKattack B. Archive D. Virus attack D. True B.com Ac A. Read Only C.www. Smurf attack C. B. False tua QUESTION NO: 983 lTe Answer: A sts A. False .co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Hidden. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. Which type of attack is probably occurring? A. System "Pass Any Exam. True B." .actualtests.

Refer to the following Internet connectivity methods. Compression Answer: A. QUESTION NO: 985 You are administering a system that has been locked down for security reasons.www. What services are associated with these ports? (Choose two.CompTIA 220-701: Practice Exam E.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Archive. Read Only.co m 299 ." . Dial-up Answer: C QUESTION NO: 987 USB. The attributes such as Encryption and Compression are not supported by FAT 32.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. Any Time. True "Pass Any Exam. Cable B. They are supported by NTFS files system.) A.actualtests. and System attributes on the files. eSATA and Express Card/54 are examples of hot pluggable devices A. You notice that among all of the other ports. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . DSL D. HTTPS Answer: C. Satellite C. HTTP D.D QUESTION NO: 986 A. FTP C. port 443 and port 80 have been disabled.C. Telnet B.B.

www. the floppy drive requires no external access. POST B. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. LED Answer: B QUESTION NO: 990 Which of the following password. CCFL C. CRT B. LCD D. D. Because it is antiquated technology.CompTIA 220-701: Practice Exam B. Like DVD. floppy drives have a 5. BIOS D. is necessary to be entered before booting into the operating system? A.actualtests.25-inch form factor and must be installed in the larger drive bays C. LDAP Answer: C "Pass Any Exam.co Answer: D m 300 . Like a hard drive. B." .ROM drives.com Ac tua lTe sts QUESTION NO: 989 . once setup. Any Time. floppy disk drives can no longer be purchased new. User Accounts C. you must insert the connector correctly or the drive can be damaged. Although some drives might not clearly key the receptacle for the Berg power connector. Hide answers/explanations Atypical backlight technology is A.

one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. C.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Roaming profile B. Any Time." . however. if it is used in a hotel or on an airplane. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. For example. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. "Pass Any Exam.actualtests. B.com Ac tua lTe sts .co m 301 . Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations.www. Network C. which statement concerning CPU and RAM configuration is most true? A. the portable computer will automatically connect to a wireless network. a portable computer with a docking station is generally connected to a local wired network. Which of the following feature enables that? A. modern operating system on a computer lacking mutable secondary storage? A. Live CD B. Hardware profile C. D. Floppy D. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Driver signing D. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard.

www. Remove DVD. HTTP sts . malicious software that is self-replicating and self-propagating B. malicious software that changes the user's home page D. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. VPN C. malicious software that monitors Internet surfing habits C.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. FTP B. WAN D.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . Remove PC card adapters B. Remove Backlight D.com 302 Ac tua lTe A. Remove LCD C. During your working hours. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. Any Time. what is your recommendation so as to avoid the potential damage during transit? A. As an experienced technician." .

A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.www.co m 303 . False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. B. C:\Win\System32 "Pass Any Exam." .) A. IP address B. True B. C:\System32\Win B. D. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A.B A. Default gateway D. Subnet mask C.com Ac tua lTe Refer to the following descriptions. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 .actualtests.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. C. DNS server Answer: A. A VPN is a secured line of communication between two points through a public network. C:\System\Windows32 C. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. Any Time. A VPN is a private network between two computers using wireless cards without using a wireless access point between them.

what is the error that will be generated? . System lock-up sts When a Windows-based application attempts to access memory another program is using. SPGA "Pass Any Exam. It also occurs when a program tries to access a memory address which does not exist.com Ac tua lTe A. LPGA D. Inverter C. Backlight B. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.actualtests. Screen D. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A.www. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. General protection fault C. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Illegal operation D. Any Time. ZIF C.CompTIA 220-701: Practice Exam D. Windows protection error B." .co QUESTION NO: 1002 m 304 . Socket479 B.

and then clicking and dragging D. double-layer DVD+R B. single-layerBlu-ray disc C. pausing until the pointer turns into a double-headed arrow.actualtests. The dual layer capacity of Blu -ray disk is 50 GB. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.com Ac A. Double-sided.R D. Double-sided. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Host adapter Answer: A "Pass Any Exam. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Controller C.www. Moving the mouse pointer to the top of the Taskbar. Drive interface B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A." .co m 305 . Left-clicking the mouse and double-clicking the Taskbar C. Double-sided. Single-sided. No other given options can store roughly more than 17GB of data. single-layer DVD. Any Time. Hard disk D.

controller. QUESTION NO: 1007 To increase security." . Which port will you need to block to prevent Telnet from being used? A. Biometrics "Pass Any Exam. IDS system C. 21 B. What is usually a cause of this? A. you notice a discolored area. Social engineering B. you decide to use your firewall to block the Telnet protocol.co m . you explain. Any Time. 23 D. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. What term do you use to describe attacks of this type? A. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. and a host adapter. you're trying to educate users on the importance of security. A HDD magnetically stores data on discs that are known as platters. Power surge D.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. You explain to them that not every attack depends on implementing advanced technological methods.www.com 306 Ac tua lTe sts . Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Some attacks. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. 22 C. Spilled liquid B. Improper manufacture C. Perimeter security D. take advantage of human shortcoming to gain access that should otherwise be denied.actualtests.

actualtests.co m 307 . Other companies make use of other named such as i.www. such as video devices.link and Lynx. /help C. 15 B. Any Time. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. which can connect up to __peripherals in a daisy-chained topology. It was used with trademarked name FireWire. This is because it is not only high speed but also supports isochronous data. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. /and D." . 63 D. /? B. lTe sts .CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. 127 C. A. to describe their 1394 products. which means delivering data at a guaranteed rate. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.

actualtests. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Ink cartridge B. Click Start-> Search. Click Start-> All Programs-> Search. Run search.co m 308 . Any Time. sts . A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Answer: D "Pass Any Exam.www. Left-click a directory and choose Find. Ipconfig C. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). D. C. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Tracert D. This ink is fired through Ink Cartridge. how can you start a search for files and folders? A." . B.exe at the command prompt. Toner cartridge C. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Daisy wheel D.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Ping B.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A.

226. AT system connector B. D.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. B. C. Attend yearly OSHA safe work environment seminars.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. Provide properly maintained tools and equipment." .www. This is not a valid IP address . which of the following are good procedures to follow? (Choose all that apply.) A. C. Carry monitors with the glass face away from your body. Lift by bending over at the waist.C. B. Ensure that there are no safety hazards in your path. Use a cart for heavy objects.1. D.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Any Time. Keep records of accident reports. Display an OSHA poster in a prominent location. What class is this address? .com 309 Ac tua lTe sts A.) A. Berg "Pass Any Exam.co m You have a computer with the IP address 171. Answer: C. Class B C. Class C D.18. Class A B.actualtests. Answer: B.

S3 D. Any Time. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. S2 C.D QUESTION NO: 1022 "Pass Any Exam. as well as additional ports. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer.com Ac tua lTe sts The docking station adds expansion capabilities. S4 QUESTION NO: 1020 A.CompTIA 220-701: Practice Exam C. For example. without sacrificing the mobile computing functionality of the machine.co m Answer: C 310 . S1 B.) A. to a laptop. ." . True B. What two things are the most likely causes of this problem? (Choose two. Molex D. An overheating printer C.actualtests.www. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. A faulty transfer corona wire B. you see residue from previous images on the output. A broken cleaning blade Answer: C. A bad erasure lamp D.

Give the customer an estimated time for repair based on the technicians assessment. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope." . SoliD. there is something wrong with it.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. D. C. Inform the customer that others are waiting. Ask the customer when they would like to have the work completed. C. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. The 4 pin Berg connectors provide power "Pass Any Exam.com 311 Ac tua lTe sts . Molex connectors are used with PATA hard drives. SATA hard drives most often use the same type of power connector as PATA hard drives. Thumb drives B. while Berg connectors are used with floppy drives. What is the best answer to that? A. B. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. you are responsible for fixing the problem. Therefore they use Molex connectors.co m . The technician will get back to them as soon as possible. Recently.www. Any Time. Before leaving the Repair Center. So. Ask the customer to check daily to see when it is completed. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets.state drives D. D. the customer is anxious to know when he might come back to pick up his computer. B. but he has no idea what the problem is. Memory cards C. he takes the computer to the Repair Center and as a technician.actualtests. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A.

www. 300volts B. It has a fliparound screen and can be held like a large notebook. It also allows you to write notes directly on the screen with a special pen called stylus. 30. lTe sts . 300.CompTIA 220-701: Practice Exam supply to floppy drives.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A.000volts D. Tablet C. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. Any Time. Luggable B. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.actualtests. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. The P8 and P9 connectors are used by AT-based motherboards. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.000 volts to feel a shock. "Pass Any Exam. SATA hard drives and PATA hard drives do not use the same type of power connector. Both SATA Power connector and Molex connector cannot be used on the same drive. The charge below 3. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. 3.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3." .000volts C.co m . Netbook D.000 volts is below human sensation.

" .com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.actualtests.co m 313 .www. eSATA and Express Card/54 are examples of hot pluggable devices A. True B. False Answer: A "Pass Any Exam. Any Time.

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