CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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actualtests. B. The PC needs a NLX to ATX adapter. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened.co m 7 . WiFi Protected Access (WPA) D. D. Which of the following is needed to solve this issue? A. The PC needs a 26-to-20 pin ATX adapter. SDD B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. The PC needs an AT-to-ATX adapter. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A." . Which of the following can be disabled in the BIOS to prevent this message from appearing? . Flash C. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. The PC needs a 24-to-20 pin ATX adapter. Trusted Platform Module (TPM) B. Tape D.www. C. Intrusion detection C.com Ac tua lTe A. Any Time.

System Information B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A.com Ac tua lTe sts A. Cable C. how would the technician update the driver? A.actualtests. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Device Manager> expand 'Sound.co m Which of the following connectors are used for musical equipment? 8 . Hardware Compatibility List "Pass Any Exam." .www. Any Time. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. 6-pin mini-DIN D. MIDI C. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. After extracting the driver. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Satellite D. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. DVI B.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. DSL B. HDMI .

D. the beep codes may vary. because of the wide variety of models shipping with this BIOS." . sts In the laser printing process. Watson D. 128.255 C. NIC D.0. Heat is applied to heat-sensitive media to create an image.255 B. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.1. 224.0.255. However. Which of the following components has MOST likely failed? A. Sound card B. A wax-based substance is melted and applied directly to the media.1-126.0-191. which of the following is true? . Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.www. B. Any Time. Toner is applied to a photoconductor and transferred to the media.255 D.255. Power supply C.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.0-223. Dr. Toner is sprayed to the media. 1.CompTIA 220-701: Practice Exam C.0.com 9 Ac tua lTe A. "Pass Any Exam.actualtests.0.255.255.1. C.255.0. and 2 short beeps.255.255.255. 192.0-255.0.co m Answer: A .

the technician discovers that the user was eating lunch while typing the document. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. in which the keys are not typing anything within document editing software.com 10 Ac A technician is installing Windows Vista onto a new computer locally.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. The technician comes to the conclusion that liquid was "Pass Any Exam. NAT translation D. RJ-45 B." . ST C.co Which of the following connector types is used on CAT5e cable? m . Blu-Ray D. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. BNC . MAC filtering C. DVD C. Floppy B. WPA encryption B.www. Any Time. RJ-11 D. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A.actualtests. After questioning the user.

Replace the fuser in this printer. A. C.actualtests. Check the toner levels in the printer. 24 Answer: A. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Ask the user open-ended questions.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Verify the system functionality. Check the ink cartridges for proper ink levels.3 V for power supply. Make closing notes of the repair.3 B.www. Which of the following should the technician do FIRST? A. Update the firmware in the printer. AGP and ISA cards) used 5 V or 3. C. Any Time. chipset.com 11 Ac tua lTe sts . The printer successfully feeds paper through the unit while running the manufacturer's print test. 5 C. B. 3. According to the troubleshooting theory.3 V rails. but nothing is being printed on the paper. D.co m . 15 E. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). D. because most of the electronic components (CPU. 6 D. QUESTION NO: 33 "Pass Any Exam." . B. Replace the keyboard with a new keyboard.CompTIA 220-701: Practice Exam spilled onto the keyboard. RAM. which of the following would be the NEXT step to follow? A. PCI .

Insulate a component from the friction of theheatsink B. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Any Time. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. KVM D." .CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.co m 12 . when the video game starts the computer crashes. Which of the following should the technician perform FIRST? A. Run a System Defragmentation D. Roll back the video driver C.actualtests. Barcode reader B. 23 C. Update the video driver B. Smart card reader C. 21 B. 80 "Pass Any Exam.www. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A.com Ac A. Reduce heat on a component through evaporation C. 25 D. Provide for heat transfer from a component to theheatsink D.

When the system is first turned on it will prompt for the Power On password. Intrusion detection C. C. Flexible PVC outer jacket C. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Copy the document to a network drive as a backup so that work can proceed. Ask the user to close the document so that the work can proceed.co m . B. Recommended for analog phone lines B. Recommended for ceiling use only D. Without it the computer will not "Pass Any Exam.actualtests.www. Any Time. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A.com 13 Ac QUESTION NO: 39 tua lTe sts .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Complex logon passwords D. the technician discovers the customer has a confidential document open." . D. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Which of the following steps would be BEST to take? A. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Upon making the connection. Power on password B. Leave the document open and do not mention it to the user and proceed with the work. Close the document without commenting to the user and proceed with the work.

Which of the following is MOST likely the reason? m 14 .www. RJ-45 B. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. BNC D. the card refuses to fit into the expansion slot.co A technician is trying to install a previous-generation expansion card into their new laptop. B." . and USB webcam installed and connected. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. USB printer. Answer: B "Pass Any Exam. C. However. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The card is a PCI Express card and the laptop supports PCMCIA. The card is a PCMCIA card and the laptop supports PCI Express cards. Which of the following is MOST likely preventing the machine from booting normally? A.CompTIA 220-701: Practice Exam continue to boot.' It has a USB flash drive. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. Any Time. D. The expansion slot needs to be enabled in the BIOS first. C. sts . D. B. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area.actualtests.com Ac QUESTION NO: 42 tua Answer: D lTe A. The card needs to have the compatibility jumpers set before it can be installed into the system. RJ-11 C.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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B. Start>Settings>Control Panel>Administrative Tools C. Delete existing programs D. the technician checks the port the printer is assigned to and finds it is set to LPT1:.actualtests.co m . Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Leave the station and call another technician to complete the repair. Update the BIOS C.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Delete personal data Answer: B." . which of the following are best practices? (Select TWO). Upgrade the processor B. Any Time. Take a long break to step away to relax and refocus. Start>Settings>Control Panel>Accessibility Options D. another user begins asking irrelevant questions. Request the manager to assist in the situation. Start>Settings>Network Connections B. A. D.www. Politely inform the user that all questions will be answered later. C. Which of the following is the BEST course of action? A. Which of the following devices are the additional four pins used? "Pass Any Exam. Upgrade the firmware E. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. A. After checking to make sure the network printer is available. It is inhibiting progress because the technician cannot concentrate and becomes irritated.D QUESTION NO: 64 While a technician is working on an employee's computer.

Timeliness D.www. Extra RAM D. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. The processor C. Incompatible print driver D.co m 22 .actualtests. Personal calls B. Applets B.com Ac A.CompTIA 220-701: Practice Exam A. Print spooler is not running tua lTe On a Windows computer." . Any Time. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Extra drives B. Positive attitude Answer: A "Pass Any Exam. Cultural sensitivity C. Incompatible cabling B. Printer hardware problem C. Features C. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Widgets D. a user is unable to print documents to locally attached printers or network printers. The user was able to print previously.

802. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. monitor. Use a dry paper towel and an anti-static strap C.com Ac tua lTe sts . Anti-adware software C. and network when using a laptop? "Pass Any Exam.11b C. mouse. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.www. Use a lint free cloth and glass cleaner B. 802.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A." . 802. Use a slightly damp cloth and a vacuum D. Any Time.co m 23 .11a B. Anti-virus software D. 802. printer.11g D.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Anti-spyware software B.actualtests.4GHz band with a maximum data rate of 11Mbps? A.

0 Answer: D "Pass Any Exam.www. Allow the restoration of a previously made image of a desktop through the command prompt.255.0. C. Listen and do not interrupt the customer. Bluetooth B.255 D. C. Provide a way to recover corrupted print jobs through the command prompt. Provide proper documentation on the services provided.0. Delete a virus that has infected the hard drive through the command prompt. B.com Ac tua A. D. Docking station D. 127.0 B. 192.CompTIA 220-701: Practice Exam A.255 C. 255. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Provide a way to access the hard drive in an emergency through the command prompt. Network hub C. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts ." . a technician's NEXT course of action should be to: A. D.actualtests. B. Offer different repair options for the user's convenience.0.co m 24 . Restate the issue or question to verify understanding.0.255. After they finish explaining.255. Any Time.255. 224. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.

com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Zip drive C. Stylus "Pass Any Exam.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? .CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. D. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. SpeedStep technology C. Blu-Ray D. C." . Hyper-threading B. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. The processors contain 64K new transistors. AMD Athlon 64 and 64 FX? A. The processors have an additional 64 instruction sets. Dual core processing . Any Time.actualtests.www. The processors provide a 64-bit register. The processors are made with a 64nm manufacturing process. B. SD card B. Quad core processing D.

QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. Biometrics D. NTFS D. FAT C.www. The hard drive needs ATA drivers loaded via the F6 option during install.CompTIA 220-701: Practice Exam B. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.actualtests.co m Which of the following file systems MUST be used when implementing EFS? 26 . PCI B." . Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. CDFS . PCIe C. FAT32 B.com Ac tua lTe sts A. ISA D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. Any Time. Smart card C. "Pass Any Exam. Which of the following is the MOST likely reason? A.

D. C. The hard drive did not have the jumpers configured correctly and needs to be checked. PCMCIA card D." . it will ask you if you want to install drivers. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD.co m . Any Time.www.com 27 Ac A technician has a security device which displays a number that changes overtime. KVM C. A biometric device D. A token device C. The hard drive is incompatible with Windows XP and needs replacement. Before the drive is replaced. which of the following troubleshooting steps should be done? "Pass Any Exam. otherwise it may try to boot from floppy ). A smart card reader B. Just at this point press F6 and show the drivers on the floppy. Of which of the following is this an example of? tua lTe sts . The hard drive needs SATA drivers loaded via the F6 option during install. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A.actualtests. PCI Express card B. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. Docking station Answer: D QUESTION NO: 85 A.CompTIA 220-701: Practice Exam B. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing.

exe C. Perform a backup D. services. software and network components? A.11g has the potential to support up to: "Pass Any Exam. MSCONFIG Answer: B QUESTION NO: 89 802. gpedit. Identify the problem C." . Device Manager B. this is fine.actualtests.mmc B.co m . The first is to use the MS Configuration Utility by typing msconfig. The preferred way to make changes to services is to launch services. followed by clicking the Services tab. services. If you want a quick visual of which items are running or stopped. Establish a theory of probable cause B. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. MSINF032 D. MMC C.CompTIA 220-701: Practice Exam A.msc from the Run option on the Start Menu. msinfo32.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. The Services window will open.exe D. sts . Any Time. but the information is limited.www.exe in the Run box accessed via the Start Menu.

Firewall B. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Passwords D. that causes the system to "crash. Windows Vista Home "Pass Any Exam. B.co m 29 . Any Time. 50Mbps. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). Driver updates for new installations B. 100Mbps." ." The term is named after the color of the screen generated by the error.com Ac tua A.actualtests. 54Mbps.www. D. Save information for critical files before system shut down C. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Smart cards C. of a non-recoverable nature. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Windows Vista Ultimate B. 11Mbps.CompTIA 220-701: Practice Exam A. C. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Diagnostic purposes of a critical system error D.

Plug the laptop into a UPS Answer: C "Pass Any Exam. A. Any Time.CompTIA 220-701: Practice Exam C. Which of the following BEST solves this issue? A.com 30 Ac tua lTe sts . a technician should look in which of the following default locations? A. C:\ProgramFiles C. Remove all unneeded peripherals B.actualtests. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). C:\Windows\System32 B. Windows XP Home D. LCD C. Toggle theFn keys C.co m . QUESTION NO: 95 A laptop's battery will not charge. Swap the A/C adapter D.www." .D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Cordless phone B. Microwave E. C:\Users\ D. CRT Answer: A. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Magnet D.

SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. Any Time. D. BIOS B. C. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. A security encryption feature that encrypts wireless traffic with an access point for communication. Control Panel C. B.com Ac QUESTION NO: 98 tua Answer: B lTe A. Which of the following memory types would be the correct type? A.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. DDR RAM C. sts . A network which has no connection to the Internet and is private by design. Where can the technician configure this setting? A.actualtests. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam.co m 31 . SDRAM D. A private tunnel through the Internet to securely communicate with a remote network." . Internet Explorer Properties D.www. RIMM B.

Which of the following types of portable media offers the LARGEST storage capacity? A.DL B. Load the operating system into memory during power on. DVD. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. A. D.RW C. EISA E.com Ac tua lTe QUESTION NO: 101 sts Answer: B . C. PCIe B. SNMP D.co m 32 .R D.www. CD. DVD. ISA C. Test the essential components of the system during power on.actualtests. Any Time. IP_ip_address E." .CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). USB 001 B. A. B. Test the software and hardware drivers before the operating system loads. \\computername\sharename C.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). IEEE 1394 "Pass Any Exam. Check for the latest motherboard firm ware updates. CD. AGP D.

Helpprevent moisture buildup in the case. Helplimit radio frequency interference (RFI) inside the case. D. HTTPS D. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. then the cooling of the PC changes dramatically. C. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. a technician notices that several unused expansion card slots have open ports. B.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components." . HTTP C. Help limit electrostatic discharge (ESD) inside the case. However.CompTIA 220-701: Practice Exam Answer: B.www. Helpensure proper air flow through the case. SMTP B. QUESTION NO: 105 "Pass Any Exam. The cooling of some components can be reduced or totally eliminated and can cause damage. if your PC's enclosures are open.actualtests. This address can be verified from printer's configuration. Answer: B QUESTION NO: 104 A.co m 33 . Any Time. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. sts .

Properties of the printer from the Printers Control Panel C.com Ac tua lTe sts . The print queue window from system tray B. C.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. Which of the following is the MOST likely cause of the issue? (Select TWO). Print spooler view in the Printers Control Panel D. Sometime if the IP address of the printer is changed you cannot print. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. The printer needs to have a cartridge replaced.actualtests. E. B." . Sometimes. New drivers have been released and need to be installed. QoS for printing is not functioning over the LAN. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. D. The printer would not start printing again till that print job is removed from the queue.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. A job in error status is at the top of the print queue. Any Time. T-Connector B. Answer: C. The printers IP address has changed. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. To find this problem you can ping the printer from your computer. A technician has verified the printer is online and prints a configuration page from the printer.www. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. RJ-45 "Pass Any Exam.co m 34 . BNC C. A.

Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. You can type the Ipconfig command by "Pass Any Exam.D QUESTION NO: 109 A.www. 24x Answer: A. 1x B. A. B.co m .CompTIA 220-701: Practice Exam D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). 8x E. The Syntax IPCONFIG /all displays full configuration information. C. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. Any Time. 6x D. 1x and 8x bus speeds can be used. D. sts ." . Start>Run>typeipconfig>click OK and ask user to read the results.com 35 Ac A user calls and says they cannot get to the Internet. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 3x C.actualtests.

The recovery process will start.co m 36 . Vendor recovery CD D. chkntfs B.www.. Provides resolution of host names to IP addresses." ." at the bottom of the screen. Secures network traffic through shared key encryption. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. Which of the following is needed to perform an ASR restore in Windows XP? A. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . B. dxdiag "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 111 .CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. C. Operating system CD B. Recovery console C. Dynamically assigns IP addresses for easy client configuration. you need Operating system CD and the recovery floppy disk that you have created. The DNS server strictly functions as an ip address lookup for a given domain name. Any Time. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO).. A.actualtests. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . D. press F2. Provides security for a network through the use of ACLs. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.

B.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. tracert D. ping Answer: C.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.CompTIA 220-701: Practice Exam C. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Parallel port B. Any Time." . ipconfig E. Which of the following is the MOST likely explanation for this extra partition? A.co m . C. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. This partition is not assigned a drive letter and is not accessible from Windows. IEEE 1394 port D.www. D. A potentially dangerous virus has been downloaded onto the system. sts . A recovery partition put there by the manufacturer. Answer: D A. Serial port C. Space reserved by the drive manufacturer for firmware. Space set aside by Windows for use by the virtual memory swap file.actualtests. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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to test printing. You should always use the test page feature from the printer properties.www." . Any Time. Excessive internal display brightness is set.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. sts . C. Having arrived onsite. B. D. D.actualtests. Which of the following is the correct path to change the language settings? A. The airflow is blocked. Replace the fuser. Control Panel> Accessibility Options> General "Pass Any Exam. C. The processor is improperly seated due to bent pins. Print a test page. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A.co m Answer: D . Which of the following should the technician do NEXT? A. Change the paper. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Clean the toner cartridge. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. not from an application. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. B. which you already know.CompTIA 220-701: Practice Exam Explanation: First check the boot order. the technician has a discussion with the customer and reviews some examples of their print jobs. Insufficient memory for the OS. If that does not work then you may need to delete and reinstall the printer.

11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.11g B. 802. the technician successfully tests for speeds of up to 54 Mbps.CompTIA 220-701: Practice Exam B.11g standard if you want to use a standard that can support communication up to 54Mbps. Perform a self-test page. D.11 standards.11x C.11b D. Which of the following would be MOST likely to fix the problem? "Pass Any Exam.actualtests. B. When connecting the laptop to a wireless network. Which of the following standards of wireless card did the technician install? A." . Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11b supports communication only up to 11Mbps. Reboot the computer. and Bluetooth supports communication up to 3Mbps. sts . 802. 802. C. 802. 802. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.co m 45 . Control Panel> Regional and Language Options> Regional Options C.www. 802. Cycle theprinters power.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Print a test page. Control Panel> Regional and Language Options> Regional Options> Customize D.11x refers to the family of 802. Any Time.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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A. B. E. Stop the device.actualtests.com Ac tua lTe sts . False negative B. D.co m 52 . and then remove from laptop. Which of the following describe the potential upgrade paths? (Select TWO).www.CompTIA 220-701: Practice Exam A. Degauss the display and drives. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Turn off the laptop. True positive D. True negative C. D. C. B. Clean out the dirt with a damp rag. Upgrade to Windows 98SE then to Windows XP Home. C. B. Upgrade to Windows 95 OSR2. Remove hardware in Control Panel. Remove the driver from Device Manager. and then turn off the device. C. Perform a clean installation of Windows XP Home.C QUESTION NO: 157 To lengthen the life of computer hardware. Any Time. then to Windows 98SE then Windows XP Home. Defragment the hard drive weekly. Clean out the dust with compressed air.0 SP1 then Windows XP Home. D. "Pass Any Exam. Upgrade to Windows XP Home directly from Windows 95. Upgrade to Windows NT4. Answer: A. it is BEST to perform which of the following actions on a routine basis? A." .

D. Answer: C QUESTION NO: 162 "Pass Any Exam." . The computer needs to upload the print job. HKEY_USERS C. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. Which of the following is the MOST likely cause? m 53 . D. Which of the following would be the MOST likely cause of the problem? A. The modem is not functioning properly.co When trying to print. a balloon in the system tray indicates a print job has failed to print.actualtests.www.com Ac tua lTe A. The printer does not recognize the font type. C. The modem is not recognized in Device Manager. The technician has the correct. B. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. but is unable to successfully install the drivers. Printer firmware needs to be updated. The high encryption package is not installed. The account does not have permission to install drivers. B. The paper needs to be replenished. HKEY_ CURRENT_USER B. C. sts . updated drivers. HKEY_CURRENT_CONFIG D.

Any Time. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. CONVERT.EXE B.EXE D.co m 54 . LCD C. TASKMAN. Lithium D. Masking tape C. Mercury C. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.www. SPUNINST. a technician finds a wire with insulation damage from rubbing up against a cooling fan." .EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .actualtests.EXE C. which of the following should be removed to avoid damage during transit? A. Electrical tape B.com Ac A. Duct tape D. Which of the following should be used to repair the wire? A.ROM drive "Pass Any Exam. PC card adapters B.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. DVD. Electromagnetic Interference (EMI) B. PROGMAN.

POST C. Electromagnetic interference B. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. BIOS D. Radio frequency interference D. Use a moist rag to clean the vents monthly.actualtests. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Directly spray the vents with compressed air. LDAP B. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . High voltage discharge C." . Install ceiling fans in the room.com Ac tua A. C. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Any Time. Periodically clean the vents using a small vacuum cleaner.co m Answer: C 55 . Which of the following should the technician take under consideration? A. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. B.www.CompTIA 220-701: Practice Exam D. D.

Get the customer contact information. Begin running diagnostic software and confirm findings with another technician. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. C.actualtests.com Ac tua lTe A. D.www. DSL C.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration." . and then confirm the findings with the customer. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Any Time.co m A customer brings a PC for a technician to repair. Which of the following can the technician do to better understand the customers issue? 56 . Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Cable D. Fiber B. Which of the following should the technician keep in mind when setting up the lab? A. Location of the PCs with respect to each other D. sts . run diagnostic tests. B. Cable management to avoid trip hazards B. Electrical safety with the extra network cables C. Ask open-ended questions to gather the symptoms.

To change the voltage coming from the wall C. Any Time. To allow alternating current to be used instead of direct current D. Answer: D "Pass Any Exam.actualtests. Allows for a portable computer to be easily moved without being plugged into an outlet. Broadband C. WPA B. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.com Ac tua lTe sts QUESTION NO: 174 . Converts AC power to DC power that a computer can use to operate and charge its battery.co m 57 .www. SSID D.CompTIA 220-701: Practice Exam A. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. DSL B. Filters incoming voltage spikes and surges. B. To allow the power supply to operate at different voltages B. which of the following is broadcasted by default and should be disabled? A." . WEP C. D. Changes DC power to AC power to charge the battery and enhances portability. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Satellite D. C.

RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. SODIMM B. SDRAM C. SIMM D.com 58 Ac tua lTe sts A. Dot Matrix C. Any Time. Thermal B. Laser "Pass Any Exam.www. Laser D.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Impact B." . DDR3 D. DDR B.actualtests. DDR2 . Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DIMM C.

www. ISA B.actualtests. Inkjet C. tua lTe A. WAN sts Which of the following allows a secure connection between two points? . Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. PCMCIA D. FTP D.CompTIA 220-701: Practice Exam C. HTTP B. Any Time. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. Color Laser D. PCIe X16 Answer: C "Pass Any Exam. Inkjet D. AGP 4X C." . VPN C. Thermal B.co m Answer: A .com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location.

D.actualtests. ct23&P#h~ Answer: D A. D. Remove the memory and destroy it. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Run a large magnet over the top of the hard drive several times. B. SR1234ct B.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Make sure the OS has the latest video drivers installed. CompTIA558475 C. C. Make sure the laptop display is enabled.co m 60 . Replace the LCD inverter. C. Replace the video card inside the laptop. Reformat the hard drive to a clean state using the format command. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.www. Remove the hard drive and destroy it." . Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . rw2%HN D. B.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Any Time.

10000Mb/s D.co m 61 . IEEE 1394 B. USB 1.www. 1Gb/s Answer: A "Pass Any Exam. IEEE 1394 D. DDR333 C.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A.CompTIA 220-701: Practice Exam A." . PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. 1000Mb/s C. USB 2.0 C.1 C. 100Mb/s B.actualtests. Any Time. DDR400 D. PC2100 B. S/PDIF B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A.com Ac tua lTe sts QUESTION NO: 188 . USB 1.1/2. SATA D.

"Pass Any Exam. Provides use ofPCIe X16 expansion slots. C. Calibrate the monitor. B. B. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Provides access to larger hard drive partitions. B. Control Panel C. Provides use of more powerful video graphics accelerators. Set the resolution to the highest the monitor can display.actualtests. Flash memory used to hold temporary files before deletion.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. D. Provides addressing of memory beyond 4GB. C. The maximum amount of memory a given system can potentially have. Any Time. D. Set the refresh rate to the lowest the monitor can display. Degauss the monitor." .www. Data written to a disk located in a paging file that would not fit into the systems RAM. Start Menu D. C. Program Files B.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A.com 62 Ac tua lTe sts A. .

Document findings. actions.co m Answer: D 63 . Built-in encryption standards B. Answer: D QUESTION NO: 197 "Pass Any Exam. Off). collect all packets that are sent to any device on the LAN. resume from a low power state when it receives a network packet telling it to do so. C. C.CompTIA 220-701: Practice Exam D. D. Hibernate.actualtests. and outcomes. B.g. D. Verify full system functionality. Lack of drive heads and platters D.com Ac tua lTe A. A portion of physical RAM that is mirrored to the hard drive for redundancy. send packets to other network devices on the LAN instructing then to enter a low power state (e.www. send broadcast packets over the LAN to all computers simultaneously. Establish a theory of probable cause. B. Larger capacity than traditional magnetic drives C. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A." . Any Time. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. Identify the problem. Higher data integrity sts Which of the following is a characteristic of solid state drives? .

CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Purchase an external Ethernet print card. A. RAID 0 "Pass Any Exam. Which of the following RAID levels should be implemented? A. Move the computer and attach to the printer.actualtests.www. C. Has the monitor been replaced recently? E. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Share out the printer from the attached computer. Are you sure you ran a find on the system and the program is just not misfiled? D. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). it just keeps rebooting. B.co m 64 ." . Which of the following questions should a technician ask to help determine what occurred? A. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Are you sure the power button is not stuck? B. Was any hardware installed since it last worked? C. Any Time. Which of the following is the quickest way to accomplish this? A. Is the power cable on the monitor loose? D. D.com Ac tua lTe sts . Was there a power outage since yesterday? B. Were there any new software updates done? Answer: B. Set up a local print queue.

and serial number.www. A. C.com Ac tua lTe sts QUESTION NO: 202 . compose a record which allows user authentication. Answer: D A technician uses a call logging process in order to: (Select TWO)." . Assign an appropriate priority for the issue. select the appropriate priority level for the issue. RAID 4 D. Allows the operating system to be backed up with immunity to virus activity B. model. Allows the operating system to assigns dates so that user data files are backed up C. D.CompTIA 220-701: Practice Exam B.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. D. track the process of the incident. identify common issues among multiple users. which of the following should the technician do FIRST? A. E.co m 65 . RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. Any Time. Answer: B. Identify the user and associated problem. Allows the operating system to be rolled back to a previous point in time D. C. B. help maintain a balanced workload for the help desk technicians.actualtests. Identify the hardware make. B. Elevate the call to a higher level of support. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. RAID 1 C.

DVD. DVD. E. Blu-Ray D. D.actualtests. Answer: A. Which of the following can be performed on the hard drive to improve performance? (Select TWO). A. A.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 .RW+ B. "Pass Any Exam. Increase system security B. The hard drive light is constantly on.RW C." . Utilize less memory C.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO).com Ac tua lTe sts A. Empty the recycle bin and deleted email items. B.www. Userestore point to roll back the computer to a previous date. Any Time.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Increased network speed E. Use the defragment utility. Longer chip life Answer: C. Use thecheckdisk utility. Dual-sided DVD . C. Use the drive compression utility. Increased performance D.

A. C.CompTIA 220-701: Practice Exam A.co m . Logical token B. Which of the following is the BEST response for the technician to give? A. Any Time. USB B. Ask the customer to check daily to see when it is completed. and asks when it will be done. Add an exception to the firewall for the program. Encrypted passwords C. DVI C.www.D QUESTION NO: 208 A customer brings a PC in for repair. Run the program as a local administrator.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. B. QUESTION NO: 209 A. Check the Hardware Compatibility List to see if the program is not compatible with the OS. CGA D. Give the customer an estimated time for repair based on the technicians assessment. Inform the customer that others are waiting. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). S-Video Answer: B. The technician will get back to them as soon as possible.actualtests. The user states that they do have Internet connectivity. D. VGA E. RFID smartcards "Pass Any Exam. Check for any updates to the program. D. B." . Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . C. Ask the customer when they would like to have the work completed.

Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Any Time. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Contact the vendor for an RMA. Encrypts data traveling across the wireless network D.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A.co m 68 .actualtests. Disable the device in Device Manager.CompTIA 220-701: Practice Exam D. C. UTP C. Which of the following would be the FIRST step in resolving this issue? A.www.com Ac tua lTe sts . Answer: C "Pass Any Exam. Download and install updated drivers for the device. D. Ensures all users physically login to the wired network B. Try installing the device to a different port or slot. Fingerprint reader E. Retinal scan Answer: D. B. Plenum D. a user is reporting system crashes and performance loss. Ensures that only certain devices can access the network C. Coaxial B." .

CD. Any Time.com Ac tua lTe sts . Which of the following boot options would be MOST effective in troubleshooting this issue? A.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver." . and after restarting their PC the display is no longer appearing. Safe mode B.www.ROM C.actualtests. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). the user would like the laptop to automatically switch to the wireless connection.co m 69 . A. Boot to the recovery console C. DVD. Which of the following Windows features BEST accomplishes this? A. Hardware profile C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.ROM Answer: C. Driver signing B. Floppy drive E. When the laptop is removed from the docking station. when locally connected. Wireless Zero Configuration D. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. Safe mode with command prompt D. USB drive D. Serial Cable B.

co m 70 . Contains numbers and letters E. Windows reports that no antivirus software is currently protecting the system. sysprep "Pass Any Exam. D. A. Machine Debug Manager D.www. Security Center B.E QUESTION NO: 219 A." . Update the Antivirus definitions. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Which of the following solutions would resolve this issue? lTe sts . Disable antivirus protection withinSecurity Center notification.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. C. fdisk B. Install the Microsoft Malicious Software removal tool. Contains AES encryption D. Obscure word in a dictionary B. Disable the antivirus logging in the Event Viewer. Contained in a text file C. System Restore C. B. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A.actualtests.com Ac tua After successfully installing a free antivirus solution. Contains special characters Answer: D. Any Time.

224. 10. 80 C.1. Any Time.0." .168.0. which comes with Windows 2000 Professional. 172. WindowsVista Ultimate "Pass Any Exam. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .CompTIA 220-701: Practice Exam C.1 C. and WDS is available in Windows Server 2003. regedit D. 110 D. QUESTION NO: 221 Which of the following is a class A IP address? A.1 B.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. 53 B.co m 71 . 192.www.16.1. WindowsVista Basic B.1 D. Windows XP Home C.0. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. RIS only comes with Windows Server operating systems. you need to use the Sysprep utility. Ghost is a third-party utility.0.com Ac A. Windows XPMedia Center D.actualtests.

opens a text based word processor. a performance value of system components. C. C. 9GB. remaining hard disk storage space. changes the boot sequence order. the reliability and speed of search indexing." . B. Any Time. a technician has determined what has caused the problem. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. D. 4.7GB. C. 25GB.www. D. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam.co m 72 . B. can be used to modify desktop preferences. makes changes to the registry. B. 650MB. D. Answer: C QUESTION NO: 226 The edit command line tool: A.actualtests. the speed and available bandwidth of Internet connections.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A.com Ac tua lTe sts .

Secure ID Token "Pass Any Exam. A. Any Time. Optical recognition F. Fingerprint reader E. Voice recognition D.www." . B. D. Verify full system functionality. actions and outcomes. Task Manager D.com 73 Ac tua lTe sts . Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Barcode scanner C. check the HCL. archive old drivers.CompTIA 220-701: Practice Exam A. C.actualtests. Computer Management B. B. Document findings. Establish a plan of action and implement the solution. C. perform a disk defrag. before performing hardware upgrades a technician should: A. Ask the user opened ended questions to see if they agree with the cause. clean each component with an approved cleaning solution. Event Viewer Answer: C QUESTION NO: 229 As a best practice. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Smart card B. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. D.co m . REGEDIT C.

co m 74 .CompTIA 220-701: Practice Exam Answer: C.actualtests.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. UFS C." . NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Start > Control Panel > System B. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. NTFS B. Right-click My Computer thenselect Manage C. Right-click on theprinters icon and select Properties D.com Ac tua lTe sts . ToggleKeys C. FilterKeys B. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time.www. which of the following file system should be used in formatting the drive? A. Any Time. Encryption Keys D.D. FAT D. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.

convert B. C.com 75 Ac A.www. Nothing else should be plugged into the UPS under a user's desk. Power cord is loose.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. format C. Mouse and keyboard need to be cleaned. Laser printer B. diskpart D. LCD monitor D. Hard disk failure or operating system needs to be reloaded. D. Any Time. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. the AC adapter of the laptop and the computer.co m . B." . The hard drive is in standby mode. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts .actualtests. Which of the following is MOST likely the problem? A. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Laptop computer C. Bluetooth headset "Pass Any Exam.

Data Execution Prevention Answer: B. Any Time.CompTIA 220-701: Practice Exam B. D. CHKDSK D. 2100 B.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. The PC is currently holding two sticks of 512MB PC2700. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 .actualtests. 2700 C. Replace the display adaptor. Which of the following actions BEST resolves this issue? A. Large screen television C. and the technician would like to install an additional two sticks of 512MB PC3200. 5300 tua lTe A technician is installing a RAM upgrade into a PC. AM/FM radio D.com 76 Ac A. "Pass Any Exam. A. B. Degauss the monitor. Assuming the necessary slots are available. Windows Defender C. 3200 D. Power cycle the computer.co m . Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Windows Event Viewer B. Reload the driver for the monitor. C." . FilterKeys E.www.

www." . B.co A computer is being sold over the Internet. D. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . Reformat the hard drive to a clean state using the format command. WEP encryption C. sts .com 77 Ac tua lTe A. MAC filtering B. An alert at logon when an unknown user has tried to logon B. Erase the hard drive using a disk wiping program. C. Pass all computer components near a large magnet. Run FDISK on the hard drive.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A.actualtests. A set of firewalls and anti-virus programs protecting the computer D. WPA encryption D. An alert when the computer case has been opened C. Any Time. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A.

There is no way to tell how long this will take. D. Hardware and software are not exact sciences.actualtests. I am not the server technician so please do not take a bad tone with me. B. Connect to it through a TCP/IP port C. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Connect to it through a computer share B. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Video capture card D. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A.com 78 Ac tua lTe The file server had an expected outage this morning.www. We will have it back up within the hour. a notice appears on the screen which says the site is being blocked by a filter. Any Time. A technician believes the on-board NIC is bad." . Connect to it via an aD. the server will be back up.CompTIA 220-701: Practice Exam A. We have identified the problem and we will have it back up as soon as possible. TV tuner card B." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. One particular caller demands to know exactly how long the system will be down. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.hoc wireless connection D. C. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. We believe the problem is the network interface card.co m . Which of the following would be the appropriate response? sts . Is your work solely depending on the server? Try to not be upset because before you know it. Graphics card C.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

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RAID 5 D. B. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. C. E.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. RAID 1 C. RS-232 B. RAID 0 B. Inform the user that the computer may not function as it did before the problem occurred. RAID 1 C. Verify full system functionality and implement preventative measures.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. actions. and outcomes. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A." . RAID 5 D. D.actualtests.co m 85 . Answer: A.www. USB 1. A.com Ac tua lTe sts . Inform the user every step that was performed throughout the entire troubleshooting process. which of the following should be done? (Select TWO). Change theusers permissions so that they cannot create any potential problems in the future. Any Time. Document the system findings. RAID 0 B.1 "Pass Any Exam.

PS/2 C. MAC filtering C.CompTIA 220-701: Practice Exam C. Any Time. 802. Serial Answer: D. NAT B. WEP C. A. MAC "Pass Any Exam.11n B. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .com Ac A. Modem F.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A." . NIC E.actualtests.www. SSID D. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).co m 86 . SCSI D. Channel 11 D. Parallel D. IEEE 1394 B.

the system will auto-select the projector on restart. MAC filtering D. SSID C. User Accounts C." . Go into Device Manager and enable the projector. Answer: A QUESTION NO: 277 "Pass Any Exam. Any Time. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. D. m 87 . Security Center E. The projector is turned on. Reboot the computer.actualtests. Accessibility Options sts . System B. Which of the following could the technician do to send the display to the projector? A. C. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A.www.com Ac QUESTION NO: 276 tua Answer: B. but no display shows on the screen. Press F1 to shift display to the projector. Use appropriate function toggle key to switch display mode. WPA key B. Administrative Tools D.C lTe A.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO).

lTe sts .co m 88 . D. Answer: C QUESTION NO: 278 After the problem is resolved. "Pass Any Exam. IDE Hard Drive E. 1.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO)." . Return the system to the user.D. which of the following should be the NEXT action according to the troubleshooting theory? A.www. Answer: C QUESTION NO: 279 A. Backup Tape C. Provides security for a network through the use of ACLs. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Dynamically assigns IP addresses for easy client configuration.44MB Floppy Disk Answer: B. Secures network Internet traffic through shared key encryption. B.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Recreate the problem and reapply the solution to ensure it worked properly. D. B. Resolves queries for resolution of host names to IP addresses. Digital Video Disc B. Verify that all other parts of the system are working properly. Any Time. Compact Disc D. C.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE).actualtests. Solid State Drive F. C.

Any Time.com 89 Ac tua lTe sts . Which of the following is the MOST likely cause of the problem? A. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. Run the System Configuration Utility from the run line and click on the Services tab.com D. Right click on My Computer. XCOPY all files from another computer C. "Pass Any Exam. Windows CD installation E." .D.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. D. B. B. select Status. D. Open Network Connections from the control panel. user to move so the technician can check the computer for problems. Installation from Microsoft. right click the Local Area Connection. users coworker to confirm what the user said and verify there is a problem.www. B. select the Hardware tab. Network installation F. Open a command window and runipconfig from the command line. Open a command window and run net /?from the command line. Factory recovery partition B. select Properties.co m . A.CompTIA 220-701: Practice Exam A. The local user profile is corrupt.actualtests. The user accidentally deleted the files. The user saved the files to a different location.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). and then select the Support tab. Purchase a fully configured hard drive Answer: A. C. E. Answer: D. and then click on Device Manager. C. The user selected an alternate hardware profile.

" . Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Fiber D. 328 feet (100 meters) C. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. D. 492 feet (150 meters) D.CompTIA 220-701: Practice Exam C. user to state the issue and stop the user when the technician has an idea of how to fix the problem. UTP B.co m 90 . Decreased ESD C. Increased RFI B. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam.actualtests. Decreased EMI D.com Ac tua lTe sts . user to explain the problem and listen without interrupting the user. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A.www. ThinNet C. Any Time. 100 feet (30 meters) B.

Any Time. net use \\ComputerName\ShareName /persistent:YES :F D. USB port C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Parallel port "Pass Any Exam. net use \\ComputerName\ShareName /persistent:NO :F B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. MSCONFIG B.www.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. ASR C. Serial C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . IDE D. Standard TCP/IP port B. SCSI B.com Ac A.actualtests." . Task Manager D.co m 91 . Serial port D. net use F: \\ComputerName\ShareName /persistent:NO C.

Sysprep. System Properties>General C. ISA B. System Properties>Advanced>Environment Variables D.com Ac A.inf C. System Properties>Advanced>Performance Settings>Advanced B. Any Time.txt B." . QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. Bootsect. Boot.actualtests. Ntbtlog. The boot.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. AGP Answer: B "Pass Any Exam.www.ini Answer: D Explanation: To configure dual-boot computers. Where would they find this setting? sts . System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.co m 92 . PCMCIA D. PCIe C.dos D.ini file is an editable text file with one or more lines that reference partitions to boot to.ini that is loaded by the ntldr file that loads the bootstrap process in a system. you need to edit the boot.

Storing passwords B. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A." . The UPS is disconnected from the wall. D. A new security update is available for download. B.www. The speaker wires were disconnected while cleaning. Default gateway C.com Ac tua lTe sts . The default printer is out of paper or offline. Which of the following is MOST likely the cause? A. Hostname B. C.co m 93 . Any Time.actualtests. ISP D.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. Blocking harmful network traffic C. Securing wireless access points D. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A.

An infallible method which binds a signature to a message D. Email applicationadD. The paper jam was caused by moisture in the paper tray. CAT5e C.www. CAT6 B. Start > Help and Support C.CompTIA 220-701: Practice Exam A.com 94 Ac A. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Start > Programs > Accessories > System Tools > Help and Support D. Right-click My Computer > Help and Support B. the functionality of the rollers was impaired and therefore ceased to transfer properly.actualtests.in which adds the signature block to all email messages C. The process of removal is so complex that only those certified for repair should attempt to resolve. the customer asks for an explanation the cause of the problem. Which of the following is MOST appropriate? A." . Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. RG-58ThinNet D. C.co m . Any Time. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. B. Due to condensation within the lower tray assembly. Cryptographic mechanism that identifies the sender as well as the message integrity B. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . D.

8GB D. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. 2GB B. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).www. Allows digital video to a variety of devices D. 4GB C. "Pass Any Exam. Allows analog video output to a variety of devices C. Generators eliminate ausers tendency to create passwords that can be a security liability.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Generators extend the requirement to periodically change passwords." . D.actualtests.com Ac tua lTe A. Allows a LCD projectors output to display on a laptops screen B. 128GB sts . Generators create new passwords every time a user signs in to prevent social engineering. Any Time. C.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Generators eliminate the requirement to establish log-in attempt limitations. B.

sts . Standoffs C.actualtests.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Riser cards B. Screws D. Heatsink D.www. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Fan C. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Capacitors Answer: C. Cable C. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam.co m ." .CompTIA 220-701: Practice Exam A. CPU E.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Dial-up B. You should install only the standoffs that align with the holes in the motherboard. Any Time. Motherboard B. DSL D.

15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. Any Time.254.16. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.1. Temporary Internet Files B.25 C. 192. 172.0.168. Malicious software that is self-replicating and self-propagating C.www. Malicious software attached to another piece of software D.0.actualtests.0. Malicious software that is self-replicating and self-propagating B. 10. Browser Plug-Ins C.CompTIA 220-701: Practice Exam A. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Downloaded Program Files D. 169.co m 97 .com Ac tua A. Malicious software that changes theusers home page C. Malicious software attached to another piece of software D.15 B. Malicious software that monitors Internet surfing habits B.0.15 D." .

CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Ability to detect hardware incompatibilities and resolve them C.com Ac tua lTe sts . This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Which of the following would be the BEST startup selection? A. Ability to detect and correct single bit errors in memory D. Any Time. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Ability to bypass the IRQ channels to work directly with the CPU B. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Safe Mode with Command Prompt C. "Pass Any Exam. KVM B. you would choose the Last Known Good Configuration advanced startup option. Last Known Good Configuration D. USB hub C.actualtests." . Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A.co m 98 . Debugging Mode B.www. Graphics adaptor D.

802.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. 802.co m 99 . Update all software to determine if this corrects the problem. The customer asks the technician. Create a checklist of the most likely issues. 802. D.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Which of the following should the technician do NEXT? tua lTe sts . C. Run a power supply test.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Run a backup routine.www. Which of the following standards should the technician upgrade to? A. D. Apply the latest service pack.actualtests. Restore the backup to a new hard drive. Answer: B QUESTION NO: 316 A. Before the technician performs any diagnostics which of the following actions should the technician take? A. B.11n wireless card C. C.11g wireless card B. 802. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Any Time. Boot into Safe Mode. What is a bluescreen message? How should the technician respond? "Pass Any Exam. B." .11a wireless card D. Check the security log for error codes.

CompTIA 220-701: Practice Exam A. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Logical Token B. Under powered fan B.co m . Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. RSA keys D. Pad locks C. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Which of the following will allow this functionality? A. Docking station B. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code.com 100 Ac tua lTe sts . D. Daisy chain C." . Which of the following is MOST likely causing the sound? A. Any Time. Failed fan C. System clock feature D.www. Tell the customer that abluescreen is another name for stop error. In the office they want to use a 24 LCD monitor. full size keyboard. B. Network Hub "Pass Any Exam. C. and a regular mouse without having to connect all of the devices each time. Explain that it is a message that assists in identifying problems based on the error code.actualtests.

co m 101 ." .CompTIA 220-701: Practice Exam D. connectors for peripheral devices. DNS E. DHCP C.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). B. A private network between two computers using wireless cards without using a wireless access point between them. PATA hard drive B. AppleTalk B. Which of the following can be installed to accommodate the customers request? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer. SATA hard drive with a rubber gasket C. Any Time. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. It provides slots for expansion cards. IPX/SPX D. and bays for storage devices. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock.actualtests. Solid state hard drive D.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. "Pass Any Exam. NetBEUI Answer: B.www. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. lTe sts .

Portable Heater E. the AC adapter of the laptop and the computer.C. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Nothing else should be plugged into the UPS under a user's desk.actualtests. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. D. which of the following must be performed for the installation to be successful? A. Monitor C. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE)." . AGP "Pass Any Exam. Vacuum Cleaner F.www. B. Press F6 when prompted to load the additional drivers. Use the Windows XP Professional for SATA card support feature when installing Windows.CompTIA 220-701: Practice Exam C.com Ac tua lTe sts . A. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. ISA B. Any Time. PCIe C. C. Disable the system BIOS so the SATA card can take boot precedence.F Explanation: He should plug in the monitor. Laptop AC Adapter D.co m 102 . Computer Answer: B. A secured line of communication between two points through a public network. D. Create a utilities partition on the hard disk prior to OS install. Laser Printer B.

It says that they need to login and change their old username. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. 802. Any Time. Trojan tua lTe A client receives an email stating that their online auction has been compromised. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A." . B. Spyware D. 802.sys file that is located on the root directory.11b B. Edit the config. Enter System Configuration Utility and select Startup Menu. Midway through Windows loading.11a Answer: B "Pass Any Exam. power cycle the system. D. Press F8 after POST but before Windows begins to load.CompTIA 220-701: Practice Exam D. C.0 C. password along with all of their account information.co m .com 103 Ac A. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Which of the following is this an example of? sts . Botnet attack C. Bluetooth 2. Phishing B.actualtests.www. Infrared D.

BNC C. Any Time. From the system configuration utility B. which of the following can the technician use to stop a program from loading at startup? (Select TWO).www. ST . "Pass Any Exam.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . USB B. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Serial D. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.com Ac In a Windows machine. From the start command window D. From the MMC snap-in C.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. but has to be terminated at the last device? A." . RJ-11 B. RJ-45 D. SCSI C.

Unplug the power cable. Can I redirect your computer to a network printer until a technician can repair the problem? B. Event Viewer B. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. MSCONFIG E.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer.actualtests. Registry C.co m . Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. D. Inform the user that the problem will be escalated to a supervisor for resolution. Inform the user that a technician will be out to resolve their problem shortly. Unplug the power cable. when the black window opens. Leave the unit powered up so that any issues with cleaning can be immediately realized. type print lpt1 in the box. B." . Net stop Answer: B. remove the cover. Which of the following is the BEST response? A. Performance Monitor D. C. Any Time. B. Have you removed and replaced the printer drivers already? C. hold the can upright and spray. type CMD in the run line. D.www. C. "Pass Any Exam. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. remove all the components inside the case and spray each one separately.com 105 Ac tua lTe sts . Which of the following is the BEST response from the technician? A.CompTIA 220-701: Practice Exam A. Close existing ticket and open a new trouble ticket for the user. Select Start. Inform the user that there is no record of the prior call.

" . hold the can upside down and spray. tua lTe Memory was added to a Windows laptop and upon booting up. Unplug the power cable.www.CompTIA 220-701: Practice Exam D. Remove the CMOS battery. D. Disconnect all external devices.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. UPS Answer: C. Wait until the main battery is exhausted and then remove.D Answer: A. GrounD. Memory mismatch.co m . Anti-magnetic screwdrivers F. C. Memory size needs to be adjusted in Device Manager. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. remove all components. the BIOS only reports the original memory amount. A. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). "Pass Any Exam. Operating system does not recognize the additional memory. Remove the internal main battery. Which of the following should the technician do NEXT? A. remove the cover. sts QUESTION NO: 338 . Memory is defective. Memory brand is different than the computer. Anti-static mat E.com 106 Ac A. Anti-static wrist strap D. Any Time.fault isolation outlet C. Thermal transfer compound B. D. C. B. Which of the following are the MOST likely issues? (Select TWO).actualtests. E. B.

Replace the fan. C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Continue using the power supply until it fails. Verify the voltage powering the fan." . Any Time. Replace then entire power supply.com Ac tua lTe sts A. D. Cache D. When installing more powerful components . RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO).actualtests. Front side bus B. A. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . USB "Pass Any Exam. When putting a PC into long-term storage B. B. Which of the following is the BEST course of action? A.www. When troubleshooting power issues D. When traveling to other countries C. Removable storage C.

Nickel cadmium cell D." . Small wires impact and squeeze ink from a ribbon. Switching-mode power supply B. Toner sticks to photoconductive areas on a drum. Linear power supply C. Any Time. SATA C. IEEE 1394 Answer: B. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Heat from theprinthead boils a water-based ink.co m 108 . Small wires strike and transfer ink from a ribbon. B.CompTIA 220-701: Practice Exam B.com Ac tua lTe sts QUESTION NO: 345 . Lithium ion cell Answer: A "Pass Any Exam. SCSI E.actualtests. B. C. D. Heat from theprinthead boils a water-based ink. Answer: C Which of the following BEST describes how an impact printer works? A. Serial D.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Heat from theprinthead melts the ink onto the paper. D. C. Toner sticks to photoconductive areas on a drum.www. Heat from theprinthead transfers an image onto the paper.

24x B.actualtests. 32x C. AGP C. SATA B. sts ." . Any Time. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. IRQ D.www. ACPI C. the technician finds the customer extremely angry that it has taken "Pass Any Exam. SODIMM D.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. you need to use ACPI standard.co m .ROM can be read? A.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. 48x D. ODBC B. Although the technician has immediately responded to the dispatch. It was introduced in 1996 and is an extension of the system BIOS.

Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. B. D. to ensure that the keyboard is still functioning. They were able to connect without a problem the day before. Upon closure. Empathize with the customer then focus on completing the task in an expedited manner.co m 110 .www.11a to 802. Which of the following is the MOST likely cause for the problem? A. Any Time.actualtests. D. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. actions taken and the outcome. B. Recent provider upgrades have changed the wireless specification from 802. D. The wireless network is not properly configured. MAC filtering is preventing the computer from connecting to the network. Document the issue including findings. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. document the situation and inform management that thecustomers behavior was undesirable. lTe sts A technician has replaced a failed keyboard that was full of debris. B. C. Follow up with the customer at a later date. The technician then explained to the customer the importance of keeping a clean area around their computer. but now they are unable to see the network at all. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Which of the following should be the technicians NEXT troubleshooting step? . Answer: B "Pass Any Exam. The wireless network card has been disabled by the hardware switch. C. Focus on completing the task in an expedited manner. Ask another technician to verify that the findings are correct.CompTIA 220-701: Practice Exam over four hours for a response.11n.com Ac tua A. document the situation and inform the manager that the customer was not happy with the response time. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop." . Upon closure. Report the incident to thecustomers manager. C.

Firewall B. C. The printer address has changed and the customer needs to remap their printer. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. The DHCP service needs to be restarted on the client computer. B.www.com Ac tua lTe A. Thecustomers permissions have changed and needs to be an administrator to print color. It prevents voltage from shorting out the CPU. The customer was able to print and then left on vacation. It assists in keeping the CPU cool. the customer asks what the tube of paste that came with the CPU is used for. Which of the following is the MOST likely cause for the customers issue? A. sts . It prevents theft by covering the values written on the CPU.co When installing a new CPU for a customer. Since returning the customer is only able to print to the black and white printer." . The print spooler service needs to be restarted on the client computer.actualtests. Switch C. C. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 .CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. It keeps the new CPU from falling out of the socket. Ethernet hub D. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. B. D. Everyone else is able to print to the color printer without a problem. Any Time. D.

1.16 C.3 B. 206. Any Time.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. A full backup backs up all the files on the disk. Full D.7 D. 176.1. Not enough free space on the hard drive C.1. Copy C.CompTIA 220-701: Practice Exam A." .1. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.www. Which of the following is the MOST likely cause of this? A. Incremental B. Which of the following backup type should be selected? A.168. 8.co m 112 . Graphics card jumpers need to be reconfigured D. these files are then marked as archived.9. A copy backup backs up the selected files and does not mark the files as archived.1. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. sts .actualtests. The backup should clear the archive bit for each file. Limited amount of memory for the display adapter B.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. 192.15.

The technician should ask the customer to repeat the problem several times so they can verify all of the facts. Answer: D QUESTION NO: 360 A dual core CPU has: A.www." . Any Time. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. has two error correcting and checking units. C. has four integrated processing units. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Answer: C QUESTION NO: 361 A.com Ac tua While a customer is describing a problem to a technician. twice the amount of cache. the technician knows what the solution is.actualtests. C. B. D. is clocked four times faster than a normal unit. D.co m 113 . D. the customer is not done describing all their symptoms. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. C.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. has twice the cache of a dual core processor. two separate processing units. However. requires memory to be installed four units at a time. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. B. B. double the number of pins. Which of the following would be the MOST appropriate action of the technician to take? lTe sts .

actualtests. D. A UPS D. prevent unauthorized login attempts. Any Time. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. B. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. "Pass Any Exam. D. C.com Ac tua lTe sts . Which of the following would BEST resolve this issue? A. D. B. provide remote assistance to users. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. secure communications with websites. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. The print fuser will be hot. The ink carriage might move.www. The laser will be hot. C. Which of the following safety precautions must the technician be aware of before repairing the printer? A. Replace the touch screen. Calibrate the touch screen. encrypt the contents of a hard disk. Reinstall the mouse drivers. A wrist strap B." .CompTIA 220-701: Practice Exam A. B. Nonmetallic tools C. The print spooler can catch any loose clothing. Replace the mouse. C.co m 114 .

" .com Ac tua A. ping C. Ask the user about where information on that update was released. Post notices around the building. State that the update has no relationship to the new issue and continue implementing a solution. Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand.www. Stop the mandatory update. Any Time. D. Wait until the customer completes their statement andexplain how to resolve the new issue. Email the users about the update. D. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours.actualtests. Which of the following is the BEST way to respond the customer? A. ipconfig B.co m Answer: C 115 . B. Install the update without notice. B. telnet D. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . C. Disregard the statement and continue to resolve the new issue. C. Which of the following would be the BEST way to communicate the mandatory update to the users? A.

B. Export registry file B. B.actualtests. C. Backup registry file C.co m When attempting to boot-up. how can the registry backup before changes are made? A.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. D. Disable plug and play in the BIOS.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Save registry file "Pass Any Exam. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Step outside and answer the call." . Display Settings>Advanced Settings D. C.www. Any Time. Which of the following is the BEST course of action? A. Answer the call and then resume work. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . D. Control Panel>Services C. Ignore the call and call back afterwards. a PC displays MISSING NTLDR. Install Windows Updates. Control Panel>Configuring Desktop B. Clear any removable disks from all drives and start-up PC. Ask the customer for permission before answering the call. . Remove any incompatible hardware.

QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.CompTIA 220-701: Practice Exam D. Install a Bluetooth USB adapter. Which of the following would be the BEST method? A.11g network connectivity to a laptop. B.shell B. Update the firmware in LAN adapter. Start>Settings>Control Panel>System>Hardware C. 6-pin Mini-DIN Answer: A "Pass Any Exam. 9-pinD.co m Answer: B 117 .com Ac tua A. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802." . C. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Start>Settings>Control Panel>Speech D. shell E. Install a wireless PCMCIA card. D.actualtests.www. Activate infrared ports in the BIOS. which of the following locations would provide access to adjust the input levels? . 15-pin D. RJ-45 C. Any Time.

actualtests.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Boot loader phase D. SODIMM B. Logon phase B. Autoexec. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Which of the following services is MOST likely causing the issue? . Print Spooler B. The user does not have the correct printer driver. Network . DDR RAM D." . Workstation D.bat C. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. RIMM C.www. nothing happens. Which of the following is the MOST likely cause of the problem? A. Task Scheduler C. "Pass Any Exam. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. One of the memory modules has 168 pins. Which of the following is the memory type? A.co m An end user reports that anytime they try to print locally.

"Pass Any Exam.com Ac A. The printers USB port is not compatible. Hard drive is failing D. Any Time. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Error correcting memory making data adjustments C. Which of the following is the MOST likely cause of the noise? A.www. The CPU has dislodged from its socket. Run theipconfig /registerdns command. The report is not formatted to use USB. Install the support tools from the Windows XP CD.actualtests. C.exe. Which of the following is the MOST likely problem? A. B. Modify the path variable to include the location of winipcfg. D. D. The monitor has failed. Run theipconfig /all command. Power supply warming or cooling B. The user does not have the correct network drivers. Which of the following should the technician do? sts QUESTION NO: 381 . C. There is no display on the monitor and the PC shuts off following the beep. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. C. B." . D.CompTIA 220-701: Practice Exam B. The hard disk drive has failed.co m 119 . The operating system is corrupt. The technician runs winipcfg from the command line but receive an error that this is not a recognized command.

D. Answer: B QUESTION NO: 386 "Pass Any Exam. B.co m . C. Create two hardware profiles. MAC filtering C. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Upgrade the device drivers for both components. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Sometimes either or both devices fail to function. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. C. Install additional ribbon cables. DNS D. ISDN B. D." . Use a low level format. B. Use the format command. Which of the following is a BEST practice to ensure that the companys data is protected? A.com 120 Ac tua lTe A. Repartition the hard drive. Upgrade the power supply.actualtests. enable one of the new devices in each profile.www. but either device will function if the other is disconnected. Use thefdisk command. Which of the following should the technician do? A.ROM drive.

The hard drive jumpers are configured incorrectly. Any Time. Installing the fastest memory available B. Windows C. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . D. Installing the newest memory available D. Installing same memory type but at a slower rate of speed A.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A.co m 121 . Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. B. The hard drive has failed.actualtests. Documents and Settings D. Program Files B." . C. While troubleshooting. The user has placed a non-bootable floppy diskette into the diskette drive. Dual independent bus architecture B. The BIOS must be set to auto-detect the hard drive. the technician verifies that the hard drive is being correctly recognized by the BIOS. Installing more memory of the same type and speed C.www.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. DDR2 RAM "Pass Any Exam.

Fiber optic B. Hyperthreading D.pair copper wire B. IEEE 1394 D.actualtests. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.www. Any Time. Fiber optic C." .CompTIA 220-701: Practice Exam C.com Ac tua lTe A. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. IEEE 1394 C. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. IEEE 1394 C. Fiber optic B. Coaxial D.co m Answer: C 122 .pair copper wire D. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . TwisteD. TwisteD.

Dual channel B. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. ECC D.www. Express bus C. and bays for storage devices. Docking station B. RJ-45 B. LC C. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Non-ECC C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer.actualtests. Any Time. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A.co m . TCP/IP "Pass Any Exam." . SC D. ISA slot D. It provides slots for expansion cards. connectors for peripheral devices.com 123 Ac tua lTe sts .

CompTIA 220-701: Practice Exam B.www.11n D. 802. On the outside of a heat sink B.11a C. The access point would now transmit on only one channel. B.com Ac tua lTe sts QUESTION NO: 398 . On top of a component D. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. Any Time. Hyperthreading D. 802. In the socket of a component C.co m 124 . Data encryption would be less secure over wireless connections. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Data encryption would be more secure over wireless connections. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. C. Answer: A "Pass Any Exam. D. A user would need to manually type the SSID to connect." . Dual Inline Package (DIP) B.actualtests. L2 cache C.

Windows Multiple Language Keyboard Pack C.actualtests. 255.co m . Upgrade formats the drive B. Upgrade retains user settings C.0.0.0 D. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. Windows Multilingual Interface Pack D. QUESTION NO: 403 A user reports that their USB device has stopped working.www.255.0.0.255. Any Time. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. 255. Applications need to be reinstalled with an upgrade D. 255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.1 C.255. 255. Windows Language Wizard B.255.255.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0.0. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A." .com 125 Ac tua lTe sts .0 B.

com 126 Ac A. floating bars. C. B. tua In Windows Vista Ultimate. three-dimensional viewer. B.mp3 at the end of mpeg layer 3 file names in Windows XP? A. D. Determine if any other users are affected by the problem.co m . a user has the ability to customize translucent windows called: lTe sts .CompTIA 220-701: Practice Exam A. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. D. C. CPU "Pass Any Exam. Determine how long the user has had the problem. seeing windows. Any Time. BIOS B." . RAM C. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. Determine if changes have been made that could have caused the problem.actualtests. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . aero glass. Determine how long before the user is due for an upgraded system. RAID D. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.www.

Which of the following types of backup should the technician select? . Support different resolutions D. Establish a plan of action to resolve the problem. D.co m 127 . Limited display size C. Establish a theory of probable cause. Any Time. Which of the following is the NEXT step that the technician should take? A. Answer: C "Pass Any Exam. Limited bandwidth Answer: B. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. C. Document all issues. Higher response time B.com Ac tua A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). B. The technician has validated the problem and suspects that the application needs to be reinstalled. Daily C. The user has asked that a full backup be run every day. To support active desktop E. findings and solutions.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application.actualtests.www." . Incremental B. Differential D. Perform a backup before making any changes. A.

Which of the following should the technician do NEXT? A. Question the user and make sure that they have not made any changes to their system recently. ipconfig C. D. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. C.ROM drive and has tested and found that the drive is defective. Which of the following should the technician do NEXT? A. D. B.com Ac tua lTe sts . you need to use the DxDiag utility (DirectX Diagnostics). B. Call their manager and report the status of the issue. Call their manager and report the status of the issue. dxdiag Answer: D Explanation: To test the DirectX functionality.co m 128 . Any Time. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. C. msconfig D. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Run a full system backup. regedit B. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game.actualtests. Further troubleshoot the defective drive to determine if the problem is covered by the warranty.ROM drive and tested that everything is working properly. Which of the following utilities should the technician run? A. "Pass Any Exam. Document their findings and the actions taken. Run a backup of the system." . Develop a plan to get the drive replaced.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD.www.

Which of the following is the BEST approach to tell the customer what is going on? A. Ntldr C. C.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.actualtests. B.com 129 Ac tua lTe sts . Hal. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Any Time. Use non-technical terms.www. Ntbootdd.5 times the physical memory D." . QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Use email so that everything is in writing.co m . 4095MB C. D. Smss.exe B.sys D. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. The size equal to the physical memory B. Use the proper acronyms.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. 1. Use technical jargon.dll Answer: D Explanation: The HAL.

B.co m . Power supply to the room is not great enough for both the copy machine and the computer. It has been in service for four years and is located in a copier room. Power supply on the computer is going bad.CompTIA 220-701: Practice Exam A. Improper ventilation from dust buildup inside the computer. explain the reasoning to the client. B. Call the customers scheduled that day and reschedule all the appointments to different days. Skip the first appointment. and make the repairs as quick as possible to try to catch up on the schedule. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. D." . Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. RS-422 B. Electromagnetic interference due to the copy machine in the room. Get a language to language conversion dictionary to help understand what is being said.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. Which of the following is MOST likely causing the shutdown issues? lTe sts . C. Any Time. Restate the issues to the customer for validation. Ask to get an interpreter to assist in the language barrier. RS-232 "Pass Any Exam. D. B.actualtests. Go to the first scheduled appointment late. Answer: C QUESTION NO: 418 A. Inform the client the service must be rescheduled with a different technician.9 port? A. D. Which of the following is the BEST course of action to take care of the appointments during that day? A. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. C. C.www.

IEEE 1284 D. B. Higher electricity measured in volts. Disable WEP. Answer: A.D.www. D. E.com Ac tua lTe sts .co m Answer: B 131 .CompTIA 220-701: Practice Exam C.actualtests. A. Enable DHCP. B." . 25 D. G. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Greater duration of power availability. D. Use a TPM Chip. QUESTION NO: 421 How many pins does a VGA Connector have? A. C. 15 C. More horsepower will be provided. More devices can be powered at one time. Any Time.G "Pass Any Exam. Use WPA encryption. Use a MAC filtering. C. Disable SSID broadcast. F. 9 B. Enable Volume Shadow Copy. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE).

www. 32-bit card C. D. 256-bit card . A worm self-replicates. 16Mbps. 16-bit card B. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 450Mbps C.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. 10Mbps. C. 2. 1. 360Mbps D. 480Mbps B. Add a KVM switch to thetechnicians computer. 128-bit card D. Add a Bluetooth connection to all computers. B.actualtests. Add a USB hub to each computer. 12Mbps. B.0Mbps. A worm requires user interaction.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability." . Any Time. Add an infrared connection to all computers. C. 1. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A.5Mbps.0Mbps. Which of the following provides the BEST solution? . 20Mbps.0 data rates? A.5Mbps. "Pass Any Exam. 2. Which of the following is the BEST solution? A. A virus does not require user interaction.

C. Which of the following is the BEST resolution for the issue? sts . apologize. "Pass Any Exam. B. Call the second customer. Any Time. apologize. and go to the next service call. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. D.CompTIA 220-701: Practice Exam D.actualtests." .www. Try to hurry at the first appointment to make it to the second appointment in a timely manner.co m . lTe A service call is taking longer than expected for a technician. Stay on the current service call and arrive late on the next service call. Which of the following would be the BEST way to handle the situation? A. B. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. after completion. this is going to make the technician late for the next service call appointment. Make the first appointment and then. Call the next service call. C. Rush to finish the job. A virus self-replicates. Which of the following should the technician do FIRST upon arrival at the customer site? A. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Leave the current service call to make the next service call. and reschedule. Go to the second appointment because it is listed as priority and then reschedule the first. C. call the second customer and explain you are running late. and reschedule. D. B.com 133 Ac tua A.

ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Windows Media Center C. Call another technician who has worked with this customer in the past and inquire about any prior issues. Change the language and complete the service call. Explain that the issue can not be resolved because the technician does not understand the language. Ask the customer if the technician can change the language.CompTIA 220-701: Practice Exam D. C. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. BNC D. RJ-11 B. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Windows Sidebar D.com Ac tua A." . D. Tell the customer that the operating system is corrupted and must be reinstalled. Which of the following applications can be used? A. RJ-45 C. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.actualtests. Windows Narrator "Pass Any Exam.co m 134 .www. The current language on the workstation is the customers native language. Which of the following options should the technician do NEXT? A. B. Any Time. Windows Defender B.

Windows XPMedia Center D. Which of the following is the MOST likely cause? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. WindowsVista Ultimate C.co m 135 . Windows Vista Home Basic B.com Ac QUESTION NO: 435 tua lTe sts . Any Time. WindowsVista Business D. Pointing stick failure B.actualtests. Windows Vista Home Premium C. Hard drive failure C." . Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Memory failure D. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.www. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Windows XP Professional B.

C. B. The printer was working fine Friday. C. D. Any Time.actualtests. targeted email that is directed at a group of users so that it appears to be from a legitimate source. B.www. gadgets. Sidebar Interface C.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.co m 136 . D.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts ." . icons. hives. applets. a person who go through a corporations waste to see if they can use any of the information. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. Answer: C QUESTION NO: 438 A. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. a worm that attacks multiple computers and memorizes each computers keystrokes. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. User Account Control D. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Task Manager B.

Which of the following steps should the technician take NEXT? A. Wrong type of paper is being used for this printer. D. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. B. the technician believes that the computers video card has failed. Question the user to determine what has caused the video card to fail. After speaking with the user and examining the symptoms.actualtests. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. Verify that all other computer components are operating normally. 800MHz processor B. D. Smart cards D. Any Time. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface.www. Spooler service needs to be restarted. "Pass Any Exam. a computer must meet which of the following hardware requirements? sts . C. B. Replace the video card to confirm diagnosis. Establish an alternative diagnosis.co m . 128MB graphics card C. LCD monitor D.CompTIA 220-701: Practice Exam A. Key fob C. Username B. Too many pages are being sent to the printer at one time. C." . The printer drivers need to be rolled back to a previous version.com 137 Ac A.

The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Right-click the applications shortcut and choose Compatibility. B. which of the following will BEST fix this issue? . RAM D. CONVERT.co m 138 . Case fan B. Any Time. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Without changing Windows Vistas system-wide color depth settings. Enter the Compatibility tab and select Run in 256 colors. The Compatibility tab within an application shortcuts Properties B. Processor C. Enter the Compatibility tab and select Disable Visual Themes." . D. Right-click the applications shortcut and choose Explore. Right-click the applications shortcut and choose Properties. Which of the following is MOST likely the issue? A.com Ac Answer: A tua A.actualtests.EXE D. Hard drive Answer: D "Pass Any Exam. C. Right-click the applications shortcut and choose Properties. Select Disable Visual Themes.www. Select Run in 256 colors.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. DOSKEY C.

Last Known Good Configuration C. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Which of the following Advanced Startup options would BEST resolve this issue? . The technician has uninstalled the program. Dxdiag C. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. a computer is getting stop errors. Which of the following should be used to troubleshoot this error? A. Last Known Good Configuration D. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Debugging Mode B. Active Directory Restore Mode C." . Event Viewer Answer: D QUESTION NO: 447 A. Safe Mode B. Device Manager B. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam.com 139 Ac A technician is working on a computer that has a virus downloaded on it. but the stop errors continue. Telnet D.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Any Time. Disable Automatic Restart .co m A technician is unable to log into a users computer after installing new hardware.actualtests.www. Debugging Mode D.

Back up of the data C.4GHz wireless access point that drops connections. Voltages and size D. Which of the following would need to be created prior to the installs? A. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Debugging Mode B.actualtests. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Safe Mode D. Emergency Repair Disk (ERD) D. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A." . Electrostatic Discharge (ESD) C. Any Time.com Ac tua lTe sts . Incandescent lighting "Pass Any Exam. The access point is next to a speaker B. Cordless phones D.www. Last Known Good Configuration C. Which of the following would MOST likely cause the connection drops? A. Wattage and size B. Restore Point B.co m 140 .CompTIA 220-701: Practice Exam A. Resistance and size C.

co A technician notices that a group of users are continuously searching their computers for the same files.11 standards operates at a maximum speed of 11Mbps? A. The fastest cache that resides at the chip level. Chkdsk B. Defrag C. D.11n C. Any Time. 802. 802. 802. The largest cache that resides outside the chip level. Which of the following is the MOST likely reason? "Pass Any Exam. 802.com 141 Ac tua lTe A.11g D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. When the technician tries to delete the job. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. it will not delete. B.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. The fastest cache that resides outside the chip level.11b B. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. Scandisk sts . C. The largest cache that resides at the chip level. Indexing D." .actualtests.www. Which of the following would BEST assist their searches? m .

C. Wi-Fi C. D. Once a job is submitted to the queue it cannot be removed. Gigabit Ethernet B." . B. Any Time. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Which of the following is the MOST likely cause of the missing detail? lTe sts . Replace all of the print cartridges. D. Some of the inkjets are clogged in the cartridge. B. Which of the following options would BEST help troubleshoot the problem? A. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Send a test page to the printer.CompTIA 220-701: Practice Exam A. Bluetooth "Pass Any Exam. The job must be deleted using theprinters front panel.com 142 Ac A. B. Run an alignment page. The technician does not have the necessary permissions. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Infrared D. D. The printer does not support the font on the document. The printer is set in draft mode in the printer properties.co m . Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. C.www. C. The user submitted the job as a priority. Power cycle the printer.actualtests. This printer is not capable of printing such fine details select another type of printer.

CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. WEP withshareD.11b C. Which of the following is the FIRST step the technician should take? tua lTe sts A. Notify all users before unplugging the printer. C. WPA2 withshareD. Unplug the network printer and then replace with a new printer.key authentication D.key authentication C. 802. Any Time. Save all print jobs. D.11n B.co Which of this following wireless security options is MOST secure? m 143 . Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. Delete all print jobs before replacing the printer. 802. replace the printer and then print everything that was saved. B.actualtests.key authentication B.11a D. 802.key authentication .11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.www. WEP2 withshareD. WPA withshareD.com Ac A technician must replace a network printer. 802." .

D. Enter hard drive information manually into the Autoexec. Which of the following is MOST likely the cause of this problem? A. C.co m 144 .bat. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. "Pass Any Exam. The automatically restart feature in System Failure option is on. The system cannot connect to the network. The system does not have enough free hard drive space. Enter hard drive information manually into the BIOS.com Ac tua A. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.ini C.www.ini file. boot. chkdsk D. Enter hard drive information manually into theNtldr file.actualtests. Any Time. C. convert B. B. sysedit B. After installing the hard drive which of the following must the technician do NEXT? A. D." . The hard drive is faulty and needs to be replaced. msconfig D. fdisk C. Enter hard drive information manually into the Boot.CompTIA 220-701: Practice Exam A. B.

On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. B. Any Time. C.actualtests. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Device Manager>Power Options>Check-off the Hibernate box C. CMOS battery is dead.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Which of the following is the MOST likely problem? A.co m . D. Start>Run>Regedit B. BIOS>Power Menu>S11>Hibernate D. The technician suspects an IRQ conflict. Answer: B QUESTION NO: 470 "Pass Any Exam. Hard drive is faulty. BIOSis reporting a memory error. In which of the following can the technician go to review the IRQ settings? A. My Computer>Hardware>Settings D.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A." . APM is off. Device Manager>Computer Properties C.www. Control Panel>Power Options>Hibernate tab B.

The fuser unit is defective. Powersupplys fan is defective. Power supply is the wrong voltage. The pick-up roller is defective. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Windows XP Professional C. Power supply is the wrong form factor. D. C." . Power supply is the wrong form factor. Any Time. Power supply wattage is too low. B. Which of the following is the MOST likely cause? A.actualtests. Power supply is the wrong wattage. Windows Vista Home Basic B. D. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Which of the following is the solution? A. The toner cartridge is defective. D. The workstation will power up if only a single drive is connected. C. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Powersupplys fan is defective.co m 146 . The feed roller is defective.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. C. The workstation does not power up properly.www. Answer: A A. B. Window Vista Home Premium "Pass Any Exam. Power supply wattage is too high. B.

Better cooling D. ECC C.co QUESTION NO: 475 m 147 . ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .CompTIA 220-701: Practice Exam D. Error detection C.com Ac tua lTe A. DLT D.www. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. DDR C. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.actualtests. Lower cost B." . UPS B. SLI B. Any Time. SLI D. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.

CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. Parallel B.actualtests.com 148 Ac A. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. WEP keys B.0 D. SNMP C. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A.www. Any Time. USB 2.co m . VPN B. IEEE 1394 C. The use of an SSID cannot limit access even though it is used by all the routers. MAC filtering D. This method allows access to only computers that have specific MAC addresses. There is no IP filtering or DNS filtering." . SSID broadcasts C. QUESTION NO: 480 "Pass Any Exam. FTP D. but requires the last device to use a terminator? A.

" . IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. which of the following settings should be changed to prevent interference between the two devices? A. CRT C. RFI B. Worms D.co m 149 . High temperature warnings and cautions D. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Network diagram to prevent damaging any cables "Pass Any Exam. AD.www. Slipping hazards or dangerous footing concerns B.com Ac A.hoc C. Hazardous chemicals or compounds C. Any Time. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.actualtests. SSID broadcast ID D. Channel number C. Adware B. WEP key B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. EMI D.

Static or ESD damage D. Check to the correct type of paper is being used.co m . Voltage or shocks C.www. Which of the following is MOST likely having an issue? A.actualtests. Any Time.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device." . Flash drive C. RF or wireless interference B. D. B. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Add additional memory to the printer. IEEE 1394 port D. Touch pad B. Which of the following is a primary safety factor when using a soldering iron? A. Change the toner cartridges. Replace communications cable.

and several other items on their display. Switch B. CRT monitor C.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties.actualtests. They can span distances of several kilometers. NIC D. Scanner D. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. BitLocker "Pass Any Exam.co m 151 . . calendar. Any Time. which of the following features should they research? A. Fax machine C.CompTIA 220-701: Practice Exam A." . LCD monitor B. If they want to add more gadgets. UTP C. Which of the following devices is MOST likely connected to the other end of the cable? A. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. STP B. because it has much lower crosstalk and interference in comparison to copper cables.www. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. RJ-11 D.

Decoder software needs to be loaded. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Any Time. Document findings.actualtests. B.com Ac tua A. B. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts ." . Establish a plan of action to resolve the problem. and outcomes.co m 152 . The system does not have enough RAM installed. Which of the following troubleshooting steps is NEXT? A.www. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Answer: A "Pass Any Exam. Which of the following is MOST likely the issue? A. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. actions. Heat sink C. D. Establish a theory of probable cause. C. C. Case fan B. Sidebar D. The sound card is not connected properly. Defender C. The drives device driver needs to be updated. Power supply D.CompTIA 220-701: Practice Exam B. Ask the customer what the issue is. D.

" . B. D. Verify full system functionality. Any Time. The system is in hibernation mode. The BIOS need to be updated. Verify full functionality and implement preventative measures.www. mouse movement and the power light is blinking. D. C. D.actualtests. B. Which of the following is causing this to happen? A. Which of the following troubleshooting steps is NEXT? A. The power supply has a loose connection.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Ask the customer questions to identify the problem. Establish a plan of action to resolve the problem and implement a solution. sts . B. Establish a theory of probable cause. actions. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Test the theory to determine cause.co A technician arrives at a customers location in response to a call. and outcomes. Document findings. Answer: D QUESTION NO: 497 "Pass Any Exam. actions. Document findings.com Ac tua lTe A. The keyboard is faulty. C. and outcomes. C.

B. B. Windows key + L C. C. The technician needs local administrative rights. C.com Ac A.heatsinks do not. Fans provide passive cooling. tua A user purchased a TCP/IP laser printer. C. Which of the following is MOST likely the cause for this problem? A. Fans must be directly applied to the cooled component. Ctrl + alt + delete then lock computer B. D.heatsinks are not. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. The technician needs to map the drive. Configure NetBEUI settings. D. Print out a test page. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . Any Time.heatsinks provide active cooling.co m 154 . Fans provide active cooling. B. Fans are applied with thermal compound.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Configure the IP settings. The operating system is corrupt. The technician needs domain administrator rights. D.www. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. A. Ctrl + alt + L "Pass Any Exam. Download the latest drivers from the manufacturer.actualtests.heatsinks provide passive cooling." .

Windows key + Alt + M Answer: A. The AC adapter was inserted in the incorrect port. which of the following must be available in the computer? A. The laptop BIOS was not updated to support external video. Windows key + alt + delete E. QUESTION NO: 503 A user reports that during a business trip to Europe. The monitor and laptop video cards are incompatible.co m 155 .actualtests. A CD.ROM drive C. A hard drive with more than 4MB of free space B. the AC adapter for their older laptop quit working." .www. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help.com Ac tua lTe sts . B. Which of the following is the MOST likely cause? A. The function key was not pressed to toggle the video output. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. Which of the following is the MOST likely explanation? A. The video cable connecting the monitor is loose. A video card with at least 16MB of VRAM D. then you can try to toggle the video output function key and plug in an external monitor to the laptop.CompTIA 220-701: Practice Exam D. Any Time. Answer: C Explanation: If the display of the laptop is not working. D.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. C. "Pass Any Exam.

their pointer will randomly move about the screen or highlight words. lTe A user reports that when they are typing. CHAP II Answer: B "Pass Any Exam." . PGP D. B. The mouse pointer software is corrupt. C. Uncheck Extend my Windows Desktop in the Display Properties.CompTIA 220-701: Practice Exam B.actualtests. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. D. D. The laptop is near a source of EMF interference. B. IPSec B. D. instead of seeing their desktop they only see their background graphic. Toggle the function key for the video display. Which of the following will correct this problem? A. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . A Remote Desktop session has been established on laptop. Change the display resolution to a lower setting.www. The adapter was rated at 50-60 Hertz. C. The sensitivity of the touch pad is too high. EFS C. The adapter was rated for 220-240 Volts. The adapter was rated for 110-120 Volts. Any Time. C.co Answer: C m 156 . Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. Adjust the refresh rate of the display to 72 Hertz.com Ac tua A.

D. After completing the initial configuration. Format the drive. B. Run a full anti-virus scan. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. which of the following MOST reliably prevents all data from being stolen? A." .CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. C. Encrypt all local data files. .www. Which of the following steps would shorten the startup time? A. they notice the system takes a long time to display the desktop. B. Install anti-virus software. Remove the control circuit board from the drive. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. D. Perform a disk defragmentation. Store the drive next to a magnet for one hour. Any Time. Setup user profiles. D. Install system patches. Configure biometric authentication. B.actualtests. Install network monitoring software and perform a trace. C. Run the defrag command on the system.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Physically destroy the disk platters. "Pass Any Exam.co m Which of the following will improve the functionality of the OS immediately following a new installation? . C.

Launch the File and Transfer Wizard. After initial troubleshooting. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on." . D. Defragment the hard drive. B. they called the OEM and identify the problem. The laptop power cord is being used instead of the docking station power cord. Answer: C QUESTION NO: 512 A. Boot the computer in Safe Mode. Decrease the size of the paging file.CompTIA 220-701: Practice Exam B.www. They have had problems installing this application in the past. "Pass Any Exam. Remove unneeded startup applications. The laptop battery is defective and needs to be replaced. Create a restore point. Run thechkdsk /f command on the system. C.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Which of the following should the technician do FIRST after the problem is resolved? A. Any Time. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. lTe sts . The customer is using the laptop power button instead of the docking station power button.B QUESTION NO: 513 A technician is troubleshooting a computer error. D. B.actualtests. C. Call the department management to document the issue. Answer: A. Which of the following steps should the technician take prior to installing the application? (Select TWO). Which of the following is MOST likely causing this? A. The laptop has an electrical short in the power supply. E. Read the application release notes. C. D.co m . The customer can power up the laptop when using the power cord without the docking station.

Class A B. C. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. B. D.co m 159 .CompTIA 220-701: Practice Exam B. Class B C. Answer: B QUESTION NO: 514 The IP address: 192. It runs slower than the processor speed.10 is an example of which of the following address classes? A. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A.168. Class C D. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. D. Document the issue and the applied solution. It runs at processor speed.actualtests." . Post the solution on an online tech forum. Provides a logical connection between a workstation and the network infrastructure D.www. It runs at half the processor speed.0. Describe the issue at the next staff meeting. Assigns IP address to the workstation B. Any Time. Monitors sessions between two hosts C.com Ac tua lTe sts . C. It runs faster than the processor speed.

A. Any Time. cached website credentials and desktop preferences. B. NetBIOS C. A hub directs traffic between locally attached computers. D. C. Hubs are limited to a bandwidth of 4Mbps. DLC E. The customer has required all personal information be migrated to the new computer including favorites. B. Which of the following should they do NEXT? "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). D.actualtests. Use the USMT to export the data from the old system. TCP D. SPX B. From Windows Explorer.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista.www. C." .E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. A hub broadcasts all traffic to all ports. and import it to the new system. IP Answer: C.co m 160 . copy the users profile from the old system to the new system. Useregedit to export the user data to the new system. A. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . Hubs only support TCP/IP protocols.

The power management settings on their laptop are set to disable the internal NIC. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Disassemble the monitor to prepare disposal of parts independently. B. D. Format the hard drive and reinstall the OS. Answer: A QUESTION NO: 522 A. Update the drivers for the touchpad. The laptops NIC needs updated drivers. While preparing the files for the disc burning. B. Which of the following is the MOST likely cause? lTe sts . they can connect to the network.actualtests. If they connect the AC adapter. Discharge the CRT prior to disposal. Lower the pointer speed in the Mouse Control Panel applet. the technician notices files that pertain to other employees. The laptop is not receiving enough power from the battery so the battery should be replaced. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. D. Any Time. Which of the following is the BEST option to solve this issue? A.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. Update the drivers for the video card. Which of the following should the technician do? "Pass Any Exam. The laptop is not receiving enough power from the battery so a second battery should be installed.co m . D. C.www.CompTIA 220-701: Practice Exam A. C. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. C." . B. Dispose of the monitor in the trash. Dispose of the monitor according to applicable environmental regulations.

Report the issue to theusers manager and return the next day to work on the issue. "Pass Any Exam. D.co m 162 . Create a new account for the user. Call the person that wants the disc burned andask them if they can look at the files. B. providing standard permissions. however. they cannot identify their username. B." . C. Which of the following actions should be taken? A. The user is quite messy and has a lot of paper strewn about. C. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Carry it with the protrusion on the back facing your body. Which of the following should the technician do? A. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. The technician needs to work on the issue but is distracted by the users mess. D. Tell the user that they will return later in the day once they have cleaned their desk. Any Time. Carry it with the screen closest to your body. Carry it by using both the power and video cords for stability.actualtests. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Delete the files off the portable drive once they are finished burning the disc. Provide copies of the files to the people named on them. C. C.CompTIA 220-701: Practice Exam A. D. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Schedule a later time to call them back once they remember their username.www. B. Carry it by holding it upside down by the base. Organize theusers papers into file folders. Keep the files on the portable drive and then look at them later for confidential material. Follow thecompanys established guidelines to reset passwords. Reset the password for them and inform them of their username.com Ac tua lTe sts . B. D.

evaluate and respond. Check the BIOS for temperature changes. Verify that the user has not made any OS changes.actualtests. give first impression.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Listen to callers concern without interrupting and being judgmental.co m 163 . B. D. Respond by asking the caller to slow down and repeat the concern twice. ask for help and respond. C. put on hold and forward.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Receive. A customer reports that when the computer starts up. B." . Attempt to replicate and verify the issue. Answer: C "Pass Any Exam. Which of the following would be the MOST effective way to respond to this call? A. understand. Any Time. D. interpret. Which of the following should be the FIRST course of action? A. C. Open the case and determine the cause of the noise. Respond by informing caller to slow down and change their attitude. D. and forward. it sounds like an airplane taking off. Ask the caller to call back when they are in a better mood. B. put on hold. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Receive. Receive. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues.www. Receive. C.

Which of the following is the BEST course of action? A. 32 volts Answer: B A technician is on the phone with a customer. Research online forums for assistance. D. Any Time. Forward the customer to another technician in order to listen to the co-worker. Avoid the incoming call and call back later. "Pass Any Exam. B. Ask the customer's permission to put them on hold.co m . Update the OS with the most recent patches. 12 volts C.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. 6 volts B. a co-worker asks the technician for assistance. Which of the following is the BEST course of action? A. Forward the customer to another technician.com 164 Ac tua QUESTION NO: 532 lTe sts . Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Write down error code and ask for assistance. At the same time. Put the customer on hold just for a few minutes. Which of the following is the BEST course of action? A." . D. 24 volts D. C.www. Email the manufacturer with the details of the issue. The technician receives another incoming call from the technician's friend. C. B.actualtests.

com Ac tua lTe sts . D. disabling the firewall did not help the issue. Contact the user to determine if any recent changes have been made to the computer. Replace the motherboard and perform a system restore. Put the customer on hold just for a few minutes and assist the co-worker. however.CompTIA 220-701: Practice Exam B.actualtests. Replace the workstations NIC. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. D. Formulate another theory as to what might be causing the problem. B. C. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Reinstall the firewall software. Which of the following troubleshooting steps should the technician perform FIRST? A. Answer: D "Pass Any Exam. C. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Use Windows Recovery Console to perform a repair installation of Windows. the technician believes that firewall settings may be the cause. After speaking with the user. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. D. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue.www. B. Document that disabling the firewall did not solve the issue and call another technician for assistance. Replace RAM modules and verify that all other system components are operating properly. C. Which of the following troubleshooting steps should the technician take NEXT? A.co m 165 . Any Time." . Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network.

CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Insist that the user immediately delete the content.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Establish a theory as to what caused the changes to the computer. Which of the following should the technician do NEXT? A. Answer: D Answer: A While troubleshooting a problem on a users computer. D. The technician speaks with the user. Use a signal attenuator. sts . B.actualtests.www. Which of the following describes the BEST course of action? A. D. Install anti-spyware and run an initial scan. Plug the computer into a different power outlet. Any Time. Delete all the illegal content from the user's computer. C.com Ac QUESTION NO: 538 tua lTe A." . Use a surge protector. Perform a virus scan and evaluate the results. a technician discovers content which they believe may be illegal. Which of the following can the technician recommend? m QUESTION NO: 537 166 . C. Report theusers story to management and wait for further instructions. Use an uninterruptible power supply (UPS). Ignore the content and complete the repair. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. C. Report the situation to the appropriate authorities. B. B. Answer: B QUESTION NO: 539 "Pass Any Exam. D.

A corrupt software driver B. Answer: C QUESTION NO: 541 A. Excessive humidity C. D. Which of the following is the BEST course of action? A. A low toner cartridge "Pass Any Exam. When is it appropriate to make copies of a customers confidential data? A. RDRAM C. Ignore the situation so as to avoid workplace conflict. It is never appropriate to copy acustomers data. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. random characters? A.com Ac tua Which of the following RAM types requires that all available memory slots be filled.www. DDR3 B. B. Confiscate the co-workers personal storage media. It is not appropriate unless the content is public knowledge. Notify the customer about their stolen data. from computers which are in for repair. C. Report the situation to appropriate authorities. For backup purposes and with thecustomers permission. D. B. Any Time. C. resulting in the need for continuity chips in otherwise unused slots? lTe sts . DRAM D. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical.actualtests. For backup purposes and if the technician deems it necessary.co m 167 ." .

co m 168 .actualtests. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. which of the following hardware components needs to be installed? sts . WAP D.CompTIA 220-701: Practice Exam D. HTTPS C. KVM switch B.com Ac tua A. Docking station D.www. WindowsVista Ultimate. HTTP Answer: A "Pass Any Exam. Windows 2000. C. WEP B. B." . Windows XP Home Edition. D. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. TV tuner card C. Any Time. Video capture card lTe If using Windows Media Center. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. Windows XP Professional.

" .CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A.actualtests.co m . HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. 32GB C. Processor D. Any Time. 16GB B. 1024GB D. SFTP B. Although Windows XP lets you format only up to 32GB but can read larger volumes. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. WAP C. Which of the following components should the technician replace? A. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. CMOS battery C.com 169 Ac tua lTe sts .www. L2 cache B. WPA D.

110 C.com Ac tua lTe sts . Liquid D. Check the software for a complete install.www.co m 170 ." . Check the wireless card for antenna connections. RAM capacity C. B. Hidden devices D. C. Active Answer: D QUESTION NO: 552 By default. Heatsink B. 2335 D. Any Time. Check the wireless card to be sure it is seated correctly. Devices by type B.CompTIA 220-701: Practice Exam A. which of the following ports is used for Remote Desktop (RDP)? A. Passive C. Mapped network drives F. D. I/O address ranges E. 80 B. Check to see if wireless is turned on.actualtests. A. 3389 Answer: D "Pass Any Exam. Explanation of error codes Answer: A.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.C. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).

" . Wireless card C. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. 25 C.www. TV tuner C.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. Any Time.co m 171 . is used for Telnet? A. NIC B. by default. 80 D. Multimedia B.actualtests.com Ac tua QUESTION NO: 555 lTe sts . 23 B. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. SATA D. Capture D.

Last Know Good Configuration D. Bridge B. Crossover cable "Pass Any Exam. Safe Mode with Command Prompt B. Which of the following must the technician update? sts . Operating system B. Router C. but the motherboard needs an update. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Any Time. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Memory C.www. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC.co m .CompTIA 220-701: Practice Exam A. Firmware D. VPN D. Which of the following would be the BEST recommendation to the customer? A.com 172 Ac A. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. The technician has determined this can be done. Enable Boot Logging C. WAN B.actualtests." . HTTP C.

www. Which of the following should the technician do? ." . Answer: A "Pass Any Exam.actualtests. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. try not to use numbers in the password.co m Answer: A 173 . Send the drive to a data recovery company. Turn off the power to the USB device first then the computer. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. Use the Safely Remove Hardware icon in the System Tray. C.com Ac A. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. a technician should advise the customer to: A. D. try and keep the same password so the customer can always remember it. B. C. D.CompTIA 220-701: Practice Exam D. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. use their telephone number as the WEP key. B. change the password frequently. B. Use the Safely Remove Hardware icon in the Control Panel. D. C. Any Time. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Unplug the device from the computer.

Any Time.co m 174 . Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. select new. B. C. Improved registry settings D. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. Improved performance B. rightclick on the desktop. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. use the run command and type folder. create the folder in My Documents then click and drag the new folder to the desktop. Improved security features C. The monitor driver version C. D." . The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP.www.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A.actualtests.com Ac tua QUESTION NO: 565 lTe sts . and select folder. create the folder on a flash drive and then click and drag the new folder to the desktop. If the monitor has been degaussed recently B. Which of the following is the FIRST item to check? A. The power to the external displays docking station D.

Boot into BIOS and check the hard drive status. Boot into BIOS/Setup and update the BIOS. Which of the following is the FIRST action the technician should take? lTe sts . press F8 and select Last Known good configuration. The technician tries to boot the computer with the Windows CD in the drive. B. popup advertisement that has been blocked. website that does not require a password to log in. Boot into setup/BIOS and check the Graphics options. the computer boots off the installed operating system on the hard drive. C. "Pass Any Exam. The technician explains this is a: A. B. D. C.actualtests. however. Boot the unit in Safe Mode by pressing F8.co m . Boot the unit in Safe Mode by pressing F5. website where cookies are required.com 175 Ac A.CompTIA 220-701: Practice Exam A. Boot the unit in Safe Mode by pressing Ctrl/Esc. press F8 and select Safe Boot. B. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. D.www. Any Time. Boot into BIOS/Setup and change the boot sequence. tua A technician wants to reinstall Windows operating system on a notebook computer. C. C. B. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. D." . Run a check disk operation on the hard drive. Have the user power off for five minutes then restart the system. When WindowsStarts. Which of the following is the FIRST step the technician should take? A. When Windowsstarts. Have the user check external drives for media.

Remove the battery and run the laptop on the external power supply. C. B.CompTIA 220-701: Practice Exam D. Any Time. D. Ask the customer what is occurring when the display is lost. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A.1. Enable print sharing from the main computer. D.com Ac tua A. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Update or reinstall the display driver. Run the computer until the error occurs then find where the source of the heat is. B. Which of the following would be the NEXT troubleshooting step? A. Ask the customer how the laptop is being used when it reports the error.0. Check the System Event log for over temperature entries. Check to see if the monitor and computer are powered by a UPS. secure website. B. Set the printer to DHCP.co m Answer: A 176 . D. Answer: C "Pass Any Exam. C.actualtests. Set the IP address to match the gateway address.www.0. Unplug and then re-connect all cabling to the components. C. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model." . Which of the following is the BEST course of action to take? . Configure the printers IP to 127.

cycle the power on the printer and observe the boot process.com Ac tua lTe sts . C. The technician arrives and finds the printer is online but there are not any lights on the network card. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. have each user remove and re-install the printer to update the driver. have the customer clear the print queue and reboot. pauses and then repeats.www. Check the quick setup guide for BIOS settings. B. The technician knows the print server had maintenance done over the weekend that included driver updates. D. The NEXT action would be to: A. C." . Remove the power and check the position of the jumpers on the motherboard. flash the firmware on the printer to match the new driver. Consult the maintenance manual for the error code.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. B. D. Any Time. Answer: B QUESTION NO: 576 "Pass Any Exam. but only in monochrome. power cycle the printer to update the driver. Replace the video card because there is no display. check the printer properties on the server. check the printer for paper jams in the path. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. C. power off the printer. D. replace the network card in the printer. Which of the following is the BEST course of action to determine the cause? A.co m 177 . B. The NEXT step to evaluate the problem is to: A.actualtests.

Computer Browser "Pass Any Exam.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Biometric authentication Answer: D QUESTION NO: 578 A.actualtests. Smart card authentication C. WEP C.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. WPA.co m 178 . Hibernation C. Password authentication B.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . WPA encryption D. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. WPA D. Which of the following Windows services is not starting during boot? A. Which of the following security technologies is this considered? A. Sleep D. Standby B. WPA2 B." .www. Any Time.

BIOS "Pass Any Exam. Northbridge B.CompTIA 220-701: Practice Exam B. B. Add Hardware Wizard C.co m . Print Spooler D. Reseat the video card. Turn the monitor on/off. Which of the following steps should the technician recommend the user take in order to resolve the problem? A.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . DMA controller D. Check the video cable from the monitor to the PC. check the power cable on the monitor. BIOS C. reseat the video card in the PC.actualtests. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. try turning the monitor on/off.www. check the video cable from the monitor to the PC. Any Time. check the power cable on the monitor. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Southbridge B. check the video cable from the monitor to the PC. The technician on call determines that the PC is powered on and is not in standby mode. C. D. Turn the monitor on/off. Answer: C QUESTION NO: 581 A. reseat the video card. try turning the monitor on/off." .

Southbridge D. Northbridge B. Verify that the power button is plugged into the motherboard. Answer: A "Pass Any Exam. Northbridge B. Check the power outlet to verify it is supplying power.CompTIA 220-701: Practice Exam C. Replace the power button. Which of the following is the NEXT troubleshooting step the technician should take? A. DMA controller C. Southbridge C. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. BIOS D.www. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. CMOS D. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Any Time.actualtests. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. B.co m 180 . C. D.com Ac tua lTe sts . Check the power supply for voltage output." .

co m 181 . 959 D. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Slot A Answer: A A. Port triggering C. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . B." . The printer has corrupt drivers. Theusers workstation has a faulty NIC. The technician can also print a test page from another workstation.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. The printer has a faulty NIC. Case open switch D.com Ac A user reports that they are suddenly unable to print to a network printer. It was working fine yesterday. 775 C. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. Any Time. D. Biometric password B. C.actualtests. The printer is no longer the users default printer. 478 B. The technician can ping the users workstation and the printer.www. "Pass Any Exam.

Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Inform the customer of how long it might take to resolve the problem. Unplug the PC and put on an anti-static wrist strap. Update the network device drivers. Update the antivirus definitions. Update the virus definitions and start a scan for viruses. D. B. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Multi-core B. C. Which of the following should be selected to BEST meet the user's needs? A.co m . C. Turn on Automatic Updates. Which of the following is the FIRST thing the technician should do? A. SODIMM D. they do not want the updates to interfere while they are working. Dual-core Answer: A. C. Verify when the last time the computer was working correctly was. Set automatic updates to download only. Disable all file shares. however.www. Turn off the firewall.com 182 Ac tua lTe sts . B.E QUESTION NO: 590 When troubleshooting an issue with a customer. DDR2 E. B.CompTIA 220-701: Practice Exam A." . Any Time. "Pass Any Exam. Assign a password complexity policy. D. Which of the following is a best practice? A.actualtests. PCI express C.

actualtests.com Ac tua A. Check the network connections. Which of the following file systems should the technician select? A. Set automatic updates to download and install. NTFS D. Which of the following is the FIRST thing a technician should check? sts . C.CompTIA 220-701: Practice Exam D. WPA D. lTe Several users report their print jobs did not print to the local shared printer. Check power on theusers laptops. Username/password B. Check the print queue. Check the domain print server.co m 183 . Any Time.www. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. HPFS C. FAT32 "Pass Any Exam. FAT16 B. D. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. B. Fingerprint scanner C. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A." .

Backup Manager C. Check for incompatible hardware. Motherboard settings B. How should the technician troubleshoot this issue? A. Check the disk for scratches. The technician needs to change the computers settings to boot from a recovery CD.co m . B. D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A." . Task Scheduler Wizard D.actualtests.www. Any Time. Check the CMOS battery.com 184 Ac QUESTION NO: 598 tua lTe sts . The problem is related to large files being deleted. Answer: A After several months users report that their computer runs slower. Task Manager B. Firmware settings C. a technician notices that the software hangs during the hardware detection phase. Jumper settings D. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Where should the technician make the necessary boot order changes? A. C. Check the boot order in the BIOS. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam.

com Ac A.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. Check the USB port.actualtests. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. C. An asynchronous modem C. A cable modem D. A network interface card B. Right-click My Network icon. select Properties C. select Properties B.www. AT C. select Properties D. Which of the following is the BEST solution to locate the correct drivers? A. Right-click System Tray." . Add Hardware Wizard. D. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers.co m 185 . Check the printers BIOS. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Right-click My Computer icon. PC/XT "Pass Any Exam. B. Right-click Start menu. Any Time. Check the manufacturer's website. ATX B. The installation CD is not available.

RDP D. ACL Answer: A QUESTION NO: 603 When a job fails to print.co QUESTION NO: 604 m ." . where would a technician go in Windows to print out a test page? A.www.CompTIA 220-701: Practice Exam D. From the printer properties page D. NTP B. NNTP B. Manually on the printer C. PPTP C. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. From theprinters drivers B. SMTP D. TELNET C.com 186 Ac tua lTe sts .actualtests. Any Time. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.

Half duplex B. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Modem C. Full duplex D. Hub C. Bridge D. Switch B.com Ac tua A. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A.CompTIA 220-701: Practice Exam A. Hub Answer: D "Pass Any Exam. Hub B. Router D. Port mirroring C." . Router D. Any Time. Switch B. Modem lTe Which of the following network devices interconnects networks together? sts . Modem C.actualtests.co m 187 .www.

while the inkjet printer can only use ink cartridges. inkjet. The writing element B.co m 188 . and impact printer? A. thermal. while an inkjet printer fuses the image to the page. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. C. Any Time. A local printer has a small footprint and cost less money than a network printer that has a large footprint. The interface Answer: A "Pass Any Exam. D. Laser printers melt the image onto the page.com Ac Answer: D tua lTe sts . Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. The power supply D.actualtests. while laser printers can be harmful to the environment. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Laser printers fuse the image to the page. B. A maximum of two computers can share a local printer verses unlimited users can share a network printer. D. C. B. Laser printers use toner. The control panel C.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A." . Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. while an inkjet printer sprays the image on the page. Ink jet printers are safe for the environment.www.

which of the following provides the MOST room for effective cooling? A." . Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. equipment from abuse and misuse. A print job is waiting in the print queue.com 189 Ac tua lTe sts A. . D. which of the following is the minimum default resolution setting that Windows XP supports? A. B. person who would be directly affected in the case of a breach.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . but the printer does not print the job.www. customer's personal files and professional data. 800 x 600 "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. The application used to create the document is incompatible with the printer. C. B.actualtests. Outdated or corrupt print driver. Printer configuration is incorrect. ATX C. 640 x 480 B. Which of the following may be the cause? A. C. Any Time. BTX B. D. company's intellectual property and proprietary information. NLX D. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors.

" . 800 x 640 D. C. optical drive. B. SODIMM D. D.actualtests. solid state drive.co m 190 . the number of partitions across multiple hard drives. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. D. C.CompTIA 220-701: Practice Exam C. network drive. SD flash drive C. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. DVD/RW drive B. Answer: A "Pass Any Exam.www. how data is distributed between multiple drives. Any Time. B. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. QUESTION NO: 617 A CD drive is a type of: A. hot swappable drive. the back up tape drive configuration. EGA's was 640 x 350.com Ac tua lTe sts . number of installed hard drives. CGA's resolution was 320 x 200 . and SVGA resolution is 800 x 600.

tua On a desktop computer. it must have which of the following? A.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A.com 191 Ac A.www. The addition of 3. C. The computer can run faster because of the larger power source. B. Automatic voltage detection between 110 and 220 voltage is provided. C. Thermal grease between the fan and theheatsink B. DIMM chip B. Thermal grease between the processor and theheatsink "Pass Any Exam.actualtests. D. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. equal or lesser than the original power supply wattage.3 volts of power to the computer. it is important for the output to be: A.co m ." . Thermal grease between the processor and the fan C. IDE drive C. equivalent to the original power supply wattage. Two processors installed on the motherboard D. B. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . equal or greater than the original power supply wattage. Automatic integrated surge protection is provided through the upgrade. D. auto sensing from 100 to 240 Volts. Any Time. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. AGP slot D.

Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO).www. the computer must be equipped with which of the following? A.com Ac QUESTION NO: 626 tua lTe sts . Answer: A When installing a barcode scanner on a computer.actualtests. B. Which of the following statements is MOST likely true? A.co m 192 . Any Time. The memory speed will decrease. D. B. Double the clock speed on a 32-bit processor B. The OS will have to be reinstalled. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The computer will overheat. C. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. Hyper-threading technology D. Hyper-V technology C. The scanner must be installed between the PS2 mouse and the computer. which of the following should occur? A. D. The flatbed scanner must be removed. The barcode scanner should be set up in the computers BIOS. "Pass Any Exam. The scanner must be configured to read the code(s) desired. The computer will not pass POST." .

sts . CPU B." . To allow peripheral devices such as a monitor to remain attached B. To provide additional USB ports for the laptop E. Laser Answer: A QUESTION NO: 629 Answer: A. Which of the following is the possible cause? (Select TWO). To allow additional power to be available to the laptop when docked C. Duplex C. The CRT display has failed. A memory chip is defective. A PCI card is not correctly seated. Any Time. D.com 193 Ac A. Windows has a corrupt boot.co m .CompTIA 220-701: Practice Exam A.B QUESTION NO: 630 The user states the desktop computer is very noisy.ini file.www. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. The power supply is not connected to the system board. B. Inkjet D. Hard drive "Pass Any Exam. To allow LAN/WAN switching Answer: A.actualtests. A.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. To provide additional software security to the laptop D. C. E. Cooling fan C. Which of the following could be contributing to the noise? (Select TWO). Impact B.

Motherboard E. Document the work done at the firm. C. Document the work done at the firm and leave the company owner a voicemail. Boot from Emergency Boot Disk. D. D." . Boot from LAN. Any Time.CompTIA 220-701: Practice Exam D. and personally contact the owner to update on the status of the repairs. Which of the following would be the BEST course of action for the technician to take? sts . Boot in Safe Mode.actualtests. C.co m Answer: B . Call and/or email the owner the status of the repair and answer any remaining questions they might have. Document the work done at the firm. B. Memory chip Answer: B.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. asks to have a single-connection that will carry video and audio to and from the PC. B. QUESTION NO: 632 A. Boot to Last known Good Configuration.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. ask one of the assistants at the company to contact the owner.www. Which of the following technologies is capable of this functionality? A. the owner would probably not want to be bothered during the work day. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. leave a copy for the company owner. relaying details of the repair to save the technician time. The repairs go as planned. DVI-D "Pass Any Exam. and due to space constraints. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems.

DVI-I C. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. Keep the hard drive within acceptable temperature ranges. C. Any Time.co m 195 .www.CompTIA 220-701: Practice Exam B. Memory has to be installed in matching pairs. Keep thenorthbridge chip within acceptable temperature ranges. VGA D. B. which of the following is true? A. B. "Pass Any Exam. Memory has to be installed in same speed and size modules. Express card C. PC card 8.1 D." . D. Keep the power supply within acceptable temperature ranges. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. The motherboard jumpers need to be properly configured.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B .actualtests. C. PC card 7. Keep the processor within acceptable temperature ranges. in marked matching slots.com Ac A. using chips equal to or larger than 1GB in size. Mini-PCI card B.

B. Which of the following would be the MOST cost effective cable to choose? A." . Fiber D. C.co m Answer: A 196 . QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. STP Answer: D "Pass Any Exam. Satellite D.com Ac tua lTe A. Memory has to be installed in marked matching slots. Use a multi-pass third party formatting utility. Fractional T1 C. using at least five passes.actualtests. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Coaxial C. Use Windows built-in Disk Management utility and format the disk.www. Any Time. UTP B. Due to limited ability to conceal cabling within walls. D. WiMAX B. Run a high powered magnet over the drive several times. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? .CompTIA 220-701: Practice Exam D. Reformat the hard drive. the company is being forced to run the lines along power wiring and overhead lighting.

C QUESTION NO: 642 A. Two C. Windows 2000 Pro C. One B. WindowsVista Business D. Four D.www.co m . Device Manager C.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Security Center B.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Fuser "Pass Any Exam. A. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Any Time. WindowsVista Ultimate B.actualtests. Which of the following operating systems currently include this functionality? (Select TWO). Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Windows Defender D." . Windows XP Professional E. Windows Vista Home Premium Answer: A.

ping f 189.68. Any Time. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A. ping t 172. edit C. Liquid ink Answer: C QUESTION NO: 644 Network hubs. 100Mb B. regedit D.actualtests.CompTIA 220-701: Practice Exam B.www. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) ." .1.co m . ping v 10. ping a 192. 10Mb D. Toner D.18. Ribbon C.10.com 198 Ac tua lTe sts .7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. "Pass Any Exam.16.11 B. msconfig B.168. by design.5 D. Full duplex C.0.5 C.122. can run at which of the following modes? A.

Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.com 199 Ac A technician is adding RAM to a PC. MSCONFIG was used to execute the system. D. no errors are reported and the data cable is connected. D.www. MSCONFIG was used to enable the computer services." . B. Any Time. The PC BIOS does not support the new RAM size.co Which of the following utilities is used to perform a baseline on a hard drive? m .ini file.actualtests. PERFMON B. Which of the following is the MOST likely cause of the issue? A. The BIOS revision is the latest version. The RAM has been inserted backwards in their slots. C. MSCONFIG C. MSTSC D. MSCONFIG was used to execute the win. C. Which of the following choices is MOST likely the cause? tua lTe sts A. The physical printer online light is lit. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. Which of the following is the MOST likely "Pass Any Exam. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. B.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. Upon power on. The monitor is not plugged into the video card. the operating system will only recognize 1GB of RAM.ini file. MSIEXEC . MSCONFIG was used to disable the computer services.

The Use Printer Offline option is not checked. ping 128. ipconfig 127.1.0.CompTIA 220-701: Practice Exam cause of this problem? A.0 B. The Use Printer Offline option is checked. localhost 128. B." . The Print Processor has been changed in Printer Properties. System Information D.0.0.1 C.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. The Printing Preferences has been changed in Printer Properties. ping 127.actualtests.1.0. Performance Logs and alerts C. Device Manager D. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. D.0.1 D. Any Time. Component Services Answer: A "Pass Any Exam. Computer Management B.co m 200 .com Ac tua lTe sts .www. My Computer C.0. C. Control Panel B.

Performance Logs and Alerts D. System Tray "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.www. Device Manager C. Startup Menu C. Performance Logs and Alerts B.actualtests. Computer Management B. Any Time." . Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Control Panel D. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.com Ac tua lTe sts . Computer Management C. My Computer B. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Performance Logs and Alerts D. Component Services D.co m 201 . Device Manager C. Computer Management B.

com Ac tua lTe sts A.actualtests. Power Options "Pass Any Exam. System Information C." . msinfo32 D.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . Task Manager D.www. System Information .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. System Properties B. Any Time. Task Manager D. dxdiag C. System Configuration B. System Properties C. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. cmd B. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.

Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.co m 203 .1.com Ac tua lTe sts . Simple File Sharing B. Simple File Sharing C.168.100 C.100.actualtests.1 D.168. 172.CompTIA 220-701: Practice Exam B. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Hardware Wizard D. Power Options B.168.10." . Hardware Wizard D. 192.1 Answer: D QUESTION NO: 665 "Pass Any Exam. Event Viewer C. Hardware Wizard D. Performance C. 122.1.www.1. Any Time. 4.1 B. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.

26 D. 26 D. 8 B. 12 C.actualtests. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 26 D. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 12 C. 64 Answer: C "Pass Any Exam.com Ac tua lTe sts . 8 B." .co m 204 . 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 10 B. 10 C. 10 B. Any Time.www. 63 D. 16 C.

co m . DSU C.11g B. Allows multiple users to have access to a central gateway. Any Time. Router B. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. CPU "Pass Any Exam. Allows multiple computers to communicate with each other in a network. 802. and mouse. D.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. keyboard. Modem D.11b D. and there are no error codes or beeps.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . Connects multiple computers to one monitor. Which of the following components is the MOST likely at fault? A.com 205 Ac A. 802. 802. C. Fan B. B. and that it gets unusually hot.11n C. Connects multiple users to one computer." .www.actualtests. 802. The battery is full and the laptop is plugged in.

RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Any Time. Spam D.www. Code that waits for a specific response before activating B.actualtests. Worm B. ESD strap C. Unsolicited mail that is sent electronically C.co m 206 . Collects user and program information usually for malicious purposes D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Cable ties B. Logic bomb Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam C.com Ac tua A. MSDS D. Produces unsolicited advertisements via pop-up messages lTe sts . Battery D." . Trojan C.

com 207 Ac tua lTe sts . Windows Vista Home B.co m . VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. LAN D. Unplug from the USB port. VPN C. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. WindowsVista Business C. C. WAN B.www. Disable in the BIOS. "Pass Any Exam. Worm C. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A." .actualtests. Adware D. Any Time. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. WindowsVista Premium D. B. Virus B. Safely Remove Hardware Function.

actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Escalate the problem to the next higher tier support shop C. Any Time. Start> Run>typecmd > nslookup B. Start> Run>typecmd> dir D.CompTIA 220-701: Practice Exam D. Cycle the power to ensure that thent driver works B. Establish a theory of probable causes of the incompatible driver D.com Ac tua lTe A. A record of the administrative passwords C. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Which of the following is the FINAL step that should be performed? . Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.co QUESTION NO: 681 m 208 . A complete restore of the hard drive D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A.www.actualtests." . Restart the OS. An established recovery point B. Document findings. Start> Run> typecmd > ipconfig C.

Any Time.1 D.actualtests. 127.0.255. Which of the following should the technician do? A. 192.168. however. WiFi Card "Pass Any Exam. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . The laptop also needs to be able to resume quickly from this mode. B.127 B.1. Check to see if the NIC is functioning. 169. C.1 C. 255.255 Answer: D A. D.0. Suggest they move computer around.10. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity." . Shut down C. Hibernate D.255.co m 209 . Ask if they have a modem. NIC B.com Ac tua A technician wants to configure a Windows XP Pro laptop.254. Check thatWiFi is enabled.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.www. they are not receiving any WiFi signals. Stand by B.

C. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. B. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. D.co m Answer: B .CompTIA 220-701: Practice Exam C. B. Right click on the print job and select restart. The customer had the laptop working properly all day in a docking station setting. D. Right click on the print job and select properties." . Which of the following is the NEXT action to take? A. Bluetooth D. inquiring when the next system upgrades can be started and offer discounts. Have the customerrestart the computer to reset the keyboard for the customers profile. C. Email the business owner and offer discounted services for the next system upgrades. "Pass Any Exam. C. Right click on the print job and select resume. The technician has not heard back from the client. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Question the customer to determine if they are using the embedded keyboard for the first time. Which of the following would be the BEST course of action to take? .www. Any Time. B. inquiring how the systems are running and offering any additional assistance. Email an assistant at the business to see if they are satisfied with the services rendered. Contact the customer with a follow-up call.com 210 Ac tua A. Contact the customer with a follow-up call.actualtests. Right click on the print job and select cancel. lTe sts A week ago a technician completed several upgrades for a business. but is now attempting to use the laptop's embedded keyboard.

INI file C.com Ac tua lTe A.CompTIA 220-701: Practice Exam D. Bridge D. Check the keyboard drivers in Device Manager and reload if out of date. /b D." .co QUESTION NO: 691 m 211 . /v C. PXE Boot Rom B. BIOS D. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? .www. Any Time. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. /r B. Switch B. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Modem C. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD.actualtests. BOOT. Where would be the proper place to configure this? A.

RAID 5 C." . CPU Fan C. RAID 0 B. RAID 6 D. RAID 1 C.co m 212 . Optical Drive D. RAID 5 D. Which of the following RAID arrays is the technician using? A.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 0 B. RAID 10 "Pass Any Exam.com Ac A. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. Any Time. RAID 1 B. RAID 5 D. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . Which of the following is MOST likely failing? A.www.actualtests. RAID 1 C. Processor B.

co Which of the following cable types contains a foil shield inside the jacket? m 213 . Fiber C. ST D. UTP . especially Ethernets "Pass Any Exam. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.com Ac tua lTe sts A.actualtests. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A.www. Fiber B. CAT6 C. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. STP D." . RG-6 C. Coaxial D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). RJ-45 B. STP B. Any Time.

CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Coaxial B. 802. Fiber B.co m 214 . DSL D." .www. 802. Bluetooth "Pass Any Exam. 802. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. RJ-11 B. Satellite C.actualtests. UTP C. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. BNC C.com Ac tua lTe sts .11a B.11n C. Any Time. Fiber D. ST D.11g D.

Spam C.www. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spyware B.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Fiber D. Adware D.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . DSL B.com Ac tua lTe A. Adware sts . Any Time. Spam D. Botnet B. Cable C. Botnet C." . Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam.

Network Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 709 . Spyware B. Spam B. Floppy C. Any Time. Power strip B. CD B. Botnet D. Uninterruptible power supply C.CompTIA 220-701: Practice Exam A. Internal hard drive D. without actually installing it on the workstation? A. Surge protector D. Worm D. Spyware C. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.www. Adware C." .co m 216 .actualtests. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A.

FTP B. 480Mbps. "Pass Any Exam. DVD.ROM drive C.co m 217 . 400Mbps. AT D. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. ATX B.com Ac tua lTe sts ." .actualtests. B. D. Any Time.www. USB thumb drive D.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. 800Mbps. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. IDE hard drive B. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. 12Mbps. HTTPS C. C. SMTP D. Micro ATX C.

" .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. AC or DC Voltage C. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A.www. Increases length of cable D. Any Time. 6/12 Volts DC or 12/24 Volts DC D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Fire resistant B.com 218 Ac tua lTe sts . Lower latency C. Which of the following could be the problem? "Pass Any Exam. 15 or fewer C. 110/120 Volts AC or 220/240 Volts AC B. In addition. the customer reports the NIC link lights for that computer are not on.co m . 20 or fewer D. 10 or fewer B.actualtests.

Any Time. Firewall is not working." . Answer: D QUESTION NO: 719 After installing a network card. Switch is not working. C. the technician notices a yellow exclamation mark in Device Manager. Internet site is down. D. Re-install the OS. . B.CompTIA 220-701: Practice Exam A. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing.actualtests. C. NTOSKRNL "Pass Any Exam. Updating the device driver may help when an installed device isn't working properly. Enable Boot Logging C. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Join the computer to the workgroup. Remove and replace the network card. Update the device driver. Boot Mode B. Safe Mode D.co m 219 . you should update the device driver. B. Which of the following is the NEXT step? A.com Ac tua lTe sts Explanation: To troubleshoot this problem.www. Which of the following boot options will accomplish this? A. Network server is not working. D. Where can the technician locate the NTLDR files? A.

B. Upgrade the video card.INI D.actualtests. CONFIG.SYS D." . B. OS installation disk C. C. NTDETECT. Answer: A "Pass Any Exam. C. lTe A technician is troubleshooting a laptop.SYS B. BOOT. Which of the following is the NEXT step to troubleshoot the issue? sts . After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Replace the power button. but there is no video. Connect the laptop to a monitor. D. Change power outlets. which of the following is the FIRST process that runs? A.www. NTLDR C. Any Time.co m 220 . IO. Which of the following is the BEST solution? A. Upgrade the memory. D. When the laptop is plugged into an outlet it starts.com Ac tua A.COM Answer: B QUESTION NO: 722 When a computer is turned on.CompTIA 220-701: Practice Exam B. Replace the LCD. Replace the battery. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. Remove the battery.

Check to see if a disk is present in the drive.ROM/DVD player into a laptop. Which of the following should the technician do NEXT? m .com 221 Ac tua lTe A. B. Check if the drive is properly plugged in.co A technician installs a new CD. D. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). sts . "Pass Any Exam. The technician powers on the laptop and the drive is not detected. The RAM is not seated properly. The MBR B." . Additional memory needs to be installed. C. The power-management console C. B. The AC/DC adaptor D. The system is overheating. D. Check the manufacturer's recommended settings.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.actualtests. Check the USB settings for the drive. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Any Time. Which of the following could be the issue? A. The OS is not installed. Which of the following is the MOST likely issue? A.www. C.

System RAM B. printing on both sides of paper one at a time. B. Any Time. B." .co m 222 .E QUESTION NO: 729 Social engineering is used to: A. printing on both sides of paper simultaneously. acquire unauthorized information to achieve a goal. Answer: D "Pass Any Exam. to test sociological boundaries with in the company.www. Insulting the subject to motivate a response C. communications in both directions simultaneously.actualtests. C. CMOS ROM C. Hard Drive D. to perform a technical risk assessment of employees within the company. communications in both directions one at a time. Requesting public information B. engage in harmless communication.com Ac tua lTe sts .CompTIA 220-701: Practice Exam A. D. D. Asking passive aggressive questions E. C. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. Flattery Answer: C. Assuming a position of authority D. Answer: A QUESTION NO: 730 Where is the power on password stored? A.

Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. by default? A. tua lTe sts . A tool that allows a user to use the workstation as a telephone through the network. Port 110 "Pass Any Exam. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. Port 21 B. A tool that allows a workstation to tell the network that the workstation is present.com Ac A. B. Port 23 C. D.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. Port 25 D. D. Port 21 B. Any Time. by default? A. C. Port 25 D. It holds a log of the last three passwords used. Port 23 C. A tool that allows a user to connect to other computers." . It retrieves email from the mail server.co m 223 .actualtests. C.www. It blocks popup ads. A tool that tells a user of the workstation that they have exceeded their memory quota. B. It pings a workstation from a remote server.

CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. Wireless router B.com Ac QUESTION NO: 738 tua Answer: A lTe A. Any Time. electric shock felt on computer case. A recognized method of disposing hard drives that contain sensitive data. Power supply D.actualtests.www. B.co m 224 . A method of recovering lost data from a hard disk. C. D. Excessive movement between system memory and virtual memory. and the hard drive stops working. Processor is going bad B. Network D. A. The user described the problems as: occasional rebooting." . UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Which of the following is the cause? A. sts . RAM module is faulty C. System RAM Answer: B. Any damage to a hard drive caused by an intention or unintentional jolt or movement.C QUESTION NO: 739 "Pass Any Exam. overheating. USB C. Printer E.

netstat B. D." . Start>Programs>Accessories>Communications> Command Prompt D.www. Ask the user to call another technician for more in-depth assistance. Function keys (e.actualtests. Any Time. Help the user with every issue that they call about and put all other work orders on hold. nslookup D. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues.co m 225 . Which of the following utilities could be used to check if there is a remote device on the network? A. F9. Shift + B C.com Ac tua lTe QUESTION NO: 741 sts Answer: B . C. Explain to the user they need to fill out a work order for the computer issues.g. Start> Programs> Accessories> Command Prompt "Pass Any Exam. F12) B. A. ipconfig C. B. Start> Run>cmd B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Ask another technician to take over support for this user.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Ctrl + Alt + B D. Start> Run> Accessories> Command Prompt C. Which of the following should the technician do? A.

Riser card D.com Ac tua lTe sts . however. A past technician's documentation D. PS/2 B. it does not print.actualtests.www. MSDS Answer: D "Pass Any Exam." .D QUESTION NO: 743 A user is trying to print to a network printer.co m 226 . and all other users are able to print to the printer. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Which of the following places should the technician look to find the proper handling procedures? A. Which of the following is the FIRST step that the technician should do? A. Confirm the printer name where the user is trying to print. NIC C. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. D. There are multiple printers in the office.CompTIA 220-701: Practice Exam E. C. Any Time. The cleaning label B. B. Reboot the workstation and have the user log in again. every time the user sends a print job to the printer. Restart the print spooler service. The manufacturer's documentation C. Replace the paper in the printer. Start> Control Panel> Run>cmd Answer: A.

LAN B. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . B. Any Time. D.co m When applying the security settings to a network. provide protection from heat.www.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Seven D. assist with data transmission. C. "Pass Any Exam. D. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. which of the following is the BEST way to dispose of the old cartridge? A. C.actualtests. Store in an air-tight container. C. Nine ." . Three C. prevent damage from weather. WAN. B. Return to the manufacturer for recycling. domain. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. prevent outside interference. Put the toner into a sealed bag and then throw into the garbage. Dispose in an incinerator. One B.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer.

Ensure that the CD drive is installed. Check to see if the BIOS register the drive. B. Making sure that replacing the power supply is not cost prohibitive.actualtests.Rom is not reading a disc. D. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. B. D. one power supply is as good as another. C. Making sure the power supply will fit into the casing. Replacing it with a power supply made specifically for that unit. Any Time.www." . Make sure the network cable is seated properly in the users computer. Check to see if the network cables were terminated properly. C. B. Answer: C QUESTION NO: 753 "Pass Any Exam. workgroup. Answer: D QUESTION NO: 750 A user reports that their CD. which of the following would be the FIRST step to evaluate this issue? A. Make sure that the disc is a CD and not a DVD.co m Answer: B 228 . D.com Ac tua lTe A. C. sts When a component has a proprietary power supply what is the main limitation? . What should be the BEST first step to resolve this issue? A. Ensure that shielded cable was used for the network. Make sure that the network cable is not touching any other cables. Check to see if theCD.CompTIA 220-701: Practice Exam D. There are no limitations.Rom is compatible hardware.

" . C.B QUESTION NO: 756 A remote Customer calls with a dead computer. Is another piece ofequipment. Was the electric bill paid? D. that is plugged into the same power strip/surge protector. Did the computer and monitor work before? C. An established recovery point. B.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Other equipment plugged into the same power strip/surge protector also will not turn on. B.co m . background checks for users. Answer: C QUESTION NO: 755 A.www. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. A record of the ADMIN passwords. A complete back up of the hard drive. An emergency recovery disk (ERD).actualtests. What is the manufacturer of the power strip/surge protector? Answer: A. D. The customer says the tower computer will not turn on and the monitor will not turn on either. lTe sts . What would be the questions to ask this customer? (Select THREE). The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Any Time. complex user names. C. smart cards. D. Is it a LCD or CRT monitor? E.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. "Pass Any Exam. powering up? B. retinal scans. Which of the following would be the BEST questions to ask the customer? (Select TWO).

Any Time.actualtests. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .CompTIA 220-701: Practice Exam A. Standby D. Always on B. Is another piece of equipment plugged into the same power receptacle and is it working? C. Hibernate C. proceed with solution. Nothing should be affected C. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Make a list of all programs that will need to be reinstalled in event of a system failure B. Always on C.www. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A.C. What is the manufacturer of the power strip/surge protector? E. Wake on LAN "Pass Any Exam.com 230 Ac A. How big is your electric bill? B. Can you or someone else check the circuit breaker for that receptacle? D. Create restore point D. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Standby B. Nothing." .F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A.co m . Has any electrical work been done recently? G.

Which of the following is the BEST solution? A.com Ac tua A. D. end the conversation C. Ask to be excused to use the phone to take a small break outside to get some air B. It is getting to the point that is becoming a distraction.CompTIA 220-701: Practice Exam D. Throw it in the trash. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Dispose through proper channels or send it to be repaired C. Give them a list of blog sites and documentation that discuss the twoOSs D. relax and try to be as calm as possible while working through the distraction C. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Continue answering thequestions. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Explain that what is being done is extremely complicated and requires concentration. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Tell the customer that both are excellent choices B." .actualtests. Which of the following should the technician do? A. Say nothing. the customer continually asks questions about every step being performed. Put on an ESD strap and inspect the internal components B.co Answer: B m 231 . What is the BEST response to this question? sts QUESTION NO: 761 . Check that the tube and capacitors are intact D. Any Time.www.

60 to 90 days C. Replace all CMOS batteries in the office B. Raise the priority of the users jobs to the highest level. Install a generator in the office C. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. B.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Between 8 and 10 characters D. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. C.co m .www. Annually D. Between 6 and 8 characters C. Have the user work after hours to finish their print jobs. Between 10 and 12 characters B. Give the user a dedicated printer. Which of the following is the BEST option to alleviate this issue? lTe sts . Install a UPS in the office "Pass Any Exam." .actualtests. D.com 232 Ac A. Give the user permissions to cancel other users print jobs. Any Time. 90 to 180 days B. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A.

Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Loading a full backup onto your workstation D. however they are not receiving any Wi-Fi signals. Use software that in case of an outage saves your work. Preparing system for Automated System Recovery (ASR) C. "Pass Any Exam. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Retrieve the work from a hot site for the office C. but the computers gives an error that the computer has not been shutdown properly.com 233 Ac tua lTe sts .co m . Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Rolling back to an earlier configuration B. closes programs. and shuts down the computer B. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Any Time. Which of the following is the action that is being performed? A. Which of the following should you try FIRST? A." . You decide to go to a prior restore point.CompTIA 220-701: Practice Exam D. What is an option to ensure that all work is not lost and damage does not occur to the system? A.www.actualtests. There are UPSs connected to the equipment but they only last about 30 minutes. Suggest the computer be moved around.

D. Make sure that the disc is a DVD and not a CD. Ensure that the device is working in Device Manager. Which of the following would MOST likely solve the issue? A.CompTIA 220-701: Practice Exam B. Move the projector further away from the laptop. B.com Ac tua A. Change the power settings on the projector. Biometrics C. C. C. Change the computer from a laptop to a desktop. Ask for model number.co m 234 . D." . Check to see if the CD. Any Time. Which of the following is the FIRST step to take to resolve this issue? A. Ask if they have a modem. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Answer: C "Pass Any Exam. each time the customer closes the laptop the computer goes into standby.actualtests. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. D. Smart card D. C. Change the power settings in Power Management.ROM is not reading a disc. Check to see if the BIOS registered the drive.ROM has compatible hardware. B. Check that the Wi-Fi adapter is enabled. Software firewall B. However.www.

C. Check to see if the monitor and system hardware are compatible.actualtests. Press CTRL-ALT-DEL and check Task Manager for programs running in the background.D QUESTION NO: 776 "Pass Any Exam.com Ac tua lTe sts . repeat back the issue to the user to ensure understanding. B. C. What is the manufacturer of the computer? D. Move the mouse and/or press the space bar to check if the computer is in sleep mode. What is the manufacturer of the mouse? Answer: A. Which of the following questions should a technician ask this customer? (Select TWO). make the user promises to keep them quiet. A. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. Check the video cable to make sure it is still connected. A. If the mouse has roller ball underneath could they examine it? B. D. Answer: A. What mouse driver are they using? C. Check for other equipment plugged into the same power strip/surge protector.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. B. What type of mouse is it? E.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A.www." . tell the user to call back when they have calmed down. E.co m 235 . Any Time. Which of the following steps should be performed to check the monitor? (Select TWO). be stern with the user. D.

D.actualtests. Connecting a loop-back plug B. Upgrade all drivers. The amount of RAM installed.www. Which of the following should be checked? A. "Pass Any Exam. B.co m 236 . Which of the following MOST likely uses a parallel port? A. C. Remove unneeded external components. The manufacturer of the computer and hard drive. C. B. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. D. Failed fan in the power supply. Which of the following should be done FIRST prior to the installation? A. Create a restore point. D. C. Which of the following should a technician check to resolve the issues? A. B. CPUheatsink seated properly. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. The manufacturer of the RAM installed in the computer. Connecting to a parallel tape backup device D. Hard drive location in the computer. The hard drive location in the computer. Update the anti-virus software.com Ac tua lTe QUESTION NO: 778 sts Answer: D ." . Any Time. Printing to an older printer C. Perform backup of all data.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer.

C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible.co m 237 . Standby D. actions and outcomes. Document findings." . Always on C. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam.www. B. D. Escalate the problem to the next tier support. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.com Ac QUESTION NO: 782 tua lTe sts . Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Always on C. Which of the following is the LAST step that should be performed? A. Hibernate D.actualtests. Cycle the power to ensure that thent driver works. Standby B. Wake on LAN B. Establish a theory of probable causes of the incompatible driver. Any Time.

Dispose through proper channels or send it to be repaired. B. Continue answering the questions. Put on an ESD strap and inspect the internal components.co m 238 .actualtests. two monitors. Which of the following is the BEST solution? A. D. C. Throw it in the trash.www. B. Explain that what is being done is extremely complicated and requires concentration. Ask to be excused to use the phone to take a small break outside to get some air. the customer is asking questions wanting to know every step being performed and why. Check that the tube and capacitors are intact. Send them off on a small task to get a moment to concentrate and finish the job.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts .CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Eight D. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. C." . and a mini refrigerator are plugged into one power strip in a single outlet. Answer: D QUESTION NO: 785 A. Zero B. It is getting to the point that is becoming a distraction. B. Six C. Which of the following should be done to ensure safety? A. relax and try to be as calm as possible while working. D. Answer: D QUESTION NO: 784 A CRT has stopped working. Any Time. CRTs are being replaced by LCDs. Twelve Answer: A QUESTION NO: 786 Two workstations. "Pass Any Exam. Which of the following should the technician do? A. two printers. Move some of the devices to other outlets and replace the power strips with surge protectors.

" . Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Replace the CMOS batteries to all affected equipment. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Install a generator in the office. Install power strips in the office. Replace the power strips with surge protectors with longer cords. and properly shuts down the computer. Prepare system for automated system recovery (ASR). Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.www. Restore all files from a storage device. Install software that saves work. D. tua lTe Computers are left on overnight to complete certain calculations and tasks. C. "Pass Any Exam.actualtests. C.CompTIA 220-701: Practice Exam C. B.co m . C. D. Have an employee work nights to perform the shut down. D.com 239 Ac A. There are UPSs connected to the equipment but they only last about thirty minutes. Roll back to a previous restore point. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. B. Replace the power strips with UPSs and eliminate the extension cords. Any Time. B. Load a full backup onto the workstation. D. Which of the following actions should the technician perform FIRST? A. Setup a hot site for the office so all data will be backed up. Have employees shut down their computers before they leave and perform the calculation during their down time. Install a UPS in the office. closes programs.

B. Set the SSID code on the laptop. D." . Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. D.co m 240 . Reboot the laptop to toggle image between screens. Which of the following should the technician do to solve this issue? A.www. Answer: C "Pass Any Exam. Install a wireless modem. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Each time the customer closes the laptop the computer goes into standby. The client would like to access the network from outside the home and on the top floor. D. Use alt + tab to toggle between screens. Which of the following should the customer perform? . C. B.actualtests. B. Change the computer from a laptop to a desktop. Press the function key and then configure the projector settings. Install an access point. Enable DHCP on the laptop.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. C.com Ac tua lTe A. C. Use the function + f8 key to toggle between screens. Use the function + f10 key to toggle between screens. Which of the following would the technician recommend for the client? A. Change the power settings on the projector. Any Time. Change the power settings in power management.

AGP slot C. C. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. D. B. Prevents motherboards temperature from getting to low B.actualtests. D. Install multiple fans. Prevents the monitor from overheating lTe sts . Dissipates heat from the chips D. The LCD backlight is failing. This might be an indication that the battery is failing and can no longer hold a charge. Install more memory in the system. Use hyper-threading. Answer: C. The screen is set to automatically dim to optimize battery power when power is disconnected. B.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A.www.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Heatsink B. C. Cools the power supply C." .co m 241 .com Ac tua Explanation: A. Any Time. Answer: B QUESTION NO: 796 "Pass Any Exam. CPU slot D. Which of the following is the BEST recommendation to make? A. The LCD inverter board is going bad. Install a liquid cooling system.

10 "Pass Any Exam.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop.actualtests.0.co m 242 .com Ac tua lTe sts . B. B. When the user connects the AC power. Which of the following authentication technologies can be used? A. 169. C. The screen is set to automatically dim to optimize battery power when power is disconnected. the LCD returns to normal brightness.254. This might be an indication that the battery is failing and can no longer hold a charge. C.1. The LCD backlight is failing. D. Ergonomics B.16 B. To protect the CPU from direct contact with theheatsink. To prevent memory vibration caused by theheatsink fan. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. To provide thermal transfer from the CPU to theheatsink. The LCD inverter board is going bad. Smart key C. 172." . Any Time. Which of the following should a technician tell the user? A. Biometrics D.16 12. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. 192. D. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. To provide insulation around the processor.168.www.1 C. the LCD screen gets dimmer.

1 C. 129.128 D.254. Any Time. 192. 92.co QUESTION NO: 801 m 243 .29. 92.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.1.www.29.16." .1 B.1 B.com Ac tua lTe sts .18. 192.18.18. 129. 192. 201.10. 201.168.168.16. 169.168.254.128 Answer: D Which of the following IP addresses is a class B address? A.9 D.25.253.128 B.10 C.CompTIA 220-701: Practice Exam D.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.25.168.actualtests.10 C. 92.253.16.1.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.1.9 D.25. 192. 129.254.1.254.

10 B. 201.10 B.10.29.com Ac tua A.10.168.CompTIA 220-701: Practice Exam A.254.253. s1A@r4A&! B.1. 129.1 D. Any Time.168.255.16.0.1 C.10.254.255 lTe Which of the following IP addresses is a loopback address? sts .0. comptia1 Answer: A "Pass Any Exam. 192. 192.1 C.co m 244 . 192.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.actualtests.10.9 D.www.255. 192. 169.254. 127.0. 255.16. 92.25.0.18." .128 B.168.10 D.168. 172.10 C. 169.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A. 9ca5rl D. June171988 C.

CD "Pass Any Exam. Recreate the problem. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. Flash C." . Resolve the problem. D. BIOS password B. Blu-Ray B.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Keylogger C. WPA D.co m 245 . by default? A. Keyfob D. SSID C. WEP B. B.actualtests.www. Any Time. DVD D.com Ac tua lTe sts . Take the computer apart piece by piece until the problem is identified. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Document the problem. C.

IEEE 1394 D." . NIC B. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. PCIe B.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. Capture D. Flash B.actualtests.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Any Time.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Modem C. Parallel . Graphics C. HDD D. DVD C.

Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Windows Media Center C. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Any Time. Touch screen D. Bluetooth C.co m 247 .actualtests.www.11a B. Infrared D. 802. Windows 2000 D. WindowsVista Ultimate C." .com Ac tua lTe sts QUESTION NO: 816 . WindowsVista Premium B.CompTIA 220-701: Practice Exam A. WindowsVista Basic B. KVM B. Windows XP Answer: D "Pass Any Exam. Keyboard C. Windows 2000 D. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A.

Ability to share the file and folders Answer: B.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Any Time." .CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). My Computer> System> Performance> Settings> Virtual Memory B. File encryption options C. To allow RAID support C.www. To support dynamic disks B.actualtests. Network Neighborhood> Ethernet controller B. Support for file encryption D. Files can be larger than 256MB B. Add and Remove Programs "Pass Any Exam. Macintosh PC read/write access D. Legacy support for older systems .co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . User access and permissions options E. A.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C.

Never write down the passwords C. Hide a password document in the workstation D. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. Any Time. ipconfig D. which of the following commands would the technician use? A.www. In a Windows Vista workstation. Control Panel> Power Options D. sigverif C.actualtests. WPA Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam C.co m 249 . Contain on a sticky note on the back of the monitor B. sfc B. WEP64 B." . WPA2 D.com Ac tua lTe sts QUESTION NO: 823 . WEP128 C. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.

B. driver level services.com 250 Ac tua lTe sts . They state they need to upgrade the antivirus protection on the workstation. Which of the following services may need to be restarted? A.msc "Pass Any Exam. Give the caller the username and password.www. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. C. dependency services. D. Refuse the callers request and inform an IT manager. B. They ask the employee for their username and password. registry level services. the print spooler requires other services to be running first. D. C." . These types of services are known as: A. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. primary services. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. Which of the following should the employee do? A. perfmon.co m . Refuse the callers request and inform the police. Printer Driver B. Give the caller the information and inform an IT manager.actualtests. Answer: C QUESTION NO: 827 A print job fails to leave the queue. Windows Spool Service C. Print Spooler D.

co m . A dual-core 32-bit processor and a 64-bit operating system D. Check for an external antenna. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. such as i. Other companies use other names. A 32-bit operating system and a 64-bit processor C. how might a technician determine if the unit has WiFi capability? A. 802. Check for an externalWiFi on/off toggle switch.com 251 Ac tua lTe sts . eSATA C. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop.CompTIA 220-701: Practice Exam B.actualtests. printmanagement. Without knowing the specifics of that model. to describe their 1394 "Pass Any Exam. Any Time.msc C. services.www.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. D. C. print D. Serial B. Check the Device Manager for a wireless network device. IEEE 1394 D. Check forWiFi radio on/off switch on the function keys. B.link and Lynx." . A 64-bit processor and a Vista Home Basic operating system B.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A.

please read it and then get back to me with any questions. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. I will let you know what happens after the repair." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. This is because it is not only high speed but also supports isochronous data. C. Which of the following is the BEST response? sts . which is the main circuit board for the PC. In the middle of doing the repair. Your data should be fine. Take the call.www. Which of the following is the BEST response? A. "Pass Any Exam. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. I cannot guarantee that your data will not be lost. Which of the following is the BEST action? A. "Here is all my documentation for the repairs. which means delivering data at a guaranteed rate. This type of repair will not affect it.co m .com 252 Ac A. D. the phone rings. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Well. Apologize and excuse oneself for a moment to take the call quickly outside the room. C. Have the phone onvibrate before starting the repair." C. such as video devices. "I am not sure if your data will be lost I will confirm with my manager.actualtests. D." . Any Time.CompTIA 220-701: Practice Exam products. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. B. "I replaced some of the computer parts and now it is functional. I replaced the motherboard. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time." B. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM." B. I am not replacing the hard drive.

co m . making C: the OS and D: the data. Do the repair.com 253 Ac A. Partition the drive into two logical drives. while protecting the data from the operating system related issues? lTe sts . Keylogger C. D. Front panel media lock B. Which of the following is the BEST response to the clients next repair order? A. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Partition the drive into two physical drives making C: the OS and D: the data." .actualtests.www.Attributes. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. but let the client know that the client will be charged extra for the same repair nexttime. Biometric fingerprint scanner "Pass Any Exam. Refuse to do the repair until the client learns how to type with long fingernails.CompTIA 220-701: Practice Exam D. Any Time. C. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Hide the sensitive data from casual view using folder Properties . B. C. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Encrypt the sensitive data so that it cannot be read without a key. Immediately leave and go to another room to take the call and deal with the repair later. Do the repair with a good attitude. D. Show the client how to put the keys back on. B. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client.

Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. UPS B. C. B.actualtests. Tell the client they need to install a surge protector soon.www. B.CompTIA 220-701: Practice Exam D. C. D. Power strip C. Which of the following is the BEST action to take? A. Any Time.co m 254 . Remove excessive dust and loose items. Leave it up to the client to take their own precautions." . Larger power supply D. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Install an uninterruptible power supply (UPS). D. Answer: A "Pass Any Exam. Replace all cooling fans with new ones. Cover the extra power plugs not being used with electrical tape. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.com Ac tua lTe sts . Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Check for and remove outdated components.

255. The system specifications are still very good.www.255.0? "Pass Any Exam. B.com Ac QUESTION NO: 843 tua lTe sts . Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. They have had the system for two years and use it primarily to download photos. which of the following actions should be taken NEXT? A. Identify the problem. C. Increase the systems RAM.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly.0. Establish a plan." . music and browse the Internet. Formulate a theory.co m 255 .255. Defragment the hard drive. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Class A B. Which of the following is the FIRST action to take? A. Run CHKDSK on the hard drive. Document the actions. Any Time. Class C D. Class B C. C.actualtests. B. Answer: B Which of the following network classes exists if the default subnet mask is 255. D.0? A. D. Suggest purchasing a newer processor.

22.1. Class C D. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0? A.0. Class B C. Class D "Pass Any Exam. Class A B.168.co m 256 . Class A B.actualtests. Class C D." .30.0. Class D tua Which of the following network classes exists if a hosts IP address is 192. Any Time. Class B C. Class C D.com Ac A.0? A. Class B C. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.0. Class A B.CompTIA 220-701: Practice Exam A. Class C D. Class B C.1? lTe sts .www. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.255.0. Class A B.

dynamic IP address. Class C D. Switch B. stationary IP address. reserved IP address.actualtests. Class B C.co Which of the following devices can automatically assign host IP addresses? m 257 .1. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Class A B. Hub D." .com Ac tua lTe sts A. Task Manager "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. C. B. D. Any Time.172.www. static IP address. Bridge .1? A. Router C.

Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A.actualtests. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. Answer: A "Pass Any Exam." .www. The component is disabled.com Ac tua lTe sts QUESTION NO: 853 . D. Device Manager C. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. D. right click on the print job and select cancel. Double click theprinters icon. right click on the print job and select properties. Any Time. The components driver is outdated. D.CompTIA 220-701: Practice Exam B. right click on the print job and select resume. Double click theprinters icon. right click on the print job and select restart. The components driver is not found. The component is not installed. Double click theprinters icon. Virtual Memory D. right click on the print job and select delete. right click on the print job and select cancel. Double click theprinters icon. C. C. Double click theprinters icon. right click on the print job and select pause. C. B.co m 258 . B. right click on the print job and select restart. Double click theprinters icon. Double click theprinters icon. B. Double click theprinters icon.

D. right click on the print job and select resume. 10 "Pass Any Exam.co m . Which of the following is the MOST likely cause? A. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Double click theprinters icon. Answer: C QUESTION NO: 857 In Printer Properties. Any Time. 5 B. Double click theprinters icon. D. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup." . right click on the print job and select properties. Double click theprinters icon. right click on the print job and select cancel. Security D. Advanced B. Print sharing has not been enabled on the host computer. B.www. Simple file sharing has not been enabled on the host computer. Double click theprinters icon. The print drivers have not been installed on theusers remote computer. C. Ports C. The shared printer is not compatible with the host computers operating system. B. C. right click on the print job and select restart.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A.com 259 Ac tua lTe sts .actualtests.

CompTIA 220-701: Practice Exam C. A remote user updating the antivirus software on their notebook computer. C. D.com Ac tua A. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Any Time. A remote salesman must transfer contract data to the corporate office.co m Answer: C 260 . 15 D. B. C. Use technical acronyms to show your technical expertise. Inform the customer of the expense that is being incurred. Only ask the customercloseD. D. Be sensitive to the customer's culture. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. A user checking their personal email at an office. D. B. Please try to be more conscious of static when using this PC. A kiosk in a department store that looks up information in their online catalog. Answer: D "Pass Any Exam. C. The technician has verified that the unit is working properly and is now updating the customer on the event.ended questions." . Which of the following responses would be BEST to use? .actualtests. Please inform me if you continue to have any problems with this PC. Please inform me if the PC will be processing more work than for which it was designed.www. Please inform me if you think you want me to come back and check it again tomorrow. lTe sts A technician has replaced a failed DIMM. B.

CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. B. A new service call is received.www. Call the new service customer and re-schedule the call for another time. D. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. B. B. D. Follow the manager's instructions. share this with the customer and take steps to minimize the reoccurrence. Unplug the workstation and begin the upgrade. C. Remove the cover of the workstation case and use an ESD strap before the upgrade. Answer: A QUESTION NO: 865 "Pass Any Exam. Complete a full backup of the workstation before making any upgrades. Which of the following is the NEXT step to take? A. which of the following is the FIRST course of action to take? A. with a response time to another site of two hours. Upgrade the hard drive and reboot the system. C. Document the solution. Call the customer and reschedule for another time.actualtests. Call the service manager and inform them of the current situation. Which of the following would be the BEST choice to address this situation? A. Inform the customer of the steps taken during the repair and continue to the next service call. Document the entire event. D.com 261 Ac tua lTe sts . Document the core actions and inform the customer the repair has been completed. Any Time. Call the service manager and inform them that the new service call cannot be made in time. Call the service manager and inform them of the current situation. Before starting any work on the system. C." . share this with the customer and take any preventative measures.co m .

RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. Answer: C Explanation: To implement file encryption on your Windows 2000 computer." . Partitioning and formatting of the hard drive D. B. CMOS B. you can use only NTFS file system because only NTFS support encryption. C.INI file C. CDFS. Installation of the NTLDR B. NTFS.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A.actualtests. NTFS-E is an invalid file system name. TPM D.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Installation of updated device drivers sts .www. FAT32. Any Time. VRAM C. Proper configuration of the BOOT. HPFS.com Ac tua lTe A. D. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.

IEEE 1394a C. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). RFI B.www. 802. ESD D. RDRAM D. A. Dual-channel C. and does not wish to lose any files in the process. Any Time.actualtests. Windows Vista 64-bit edition D.CompTIA 220-701: Practice Exam A. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Which of the following is the MOST likely cause of the customers issues? A.0 D. USB 2.11n B.co m . Windows Vista Home Basic C.com 263 Ac tua lTe sts .4GHz spectrum. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802." . Electrical surges C. Windows Vista Home Premium B. Double-sided B. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. WindowsVista Ultimate "Pass Any Exam.11g wireless signal. The customer has installed a new cordless telephone recently that uses the 2.

Which of the following should the technician check FIRST? .B . DLLs E. Trojans C. A. Hertz C.co m Answer: A. If the printer needs the queue cleared. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Spyware B. If the printer needs a firmware upgrade to print multiple documents at once. Any Time. WindowsVista Business Answer: D. lTe sts A user reports that none of their documents are printing. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Amperage Answer: C Explanation: "Pass Any Exam. The user sent ten different documents over a span of an hour.www. B.CompTIA 220-701: Practice Exam E. If the printer needs a memory upgrade to print multiple documents at once." . C. Wattage D. D.com 264 Ac tua A. If the print spooler service needs to be configured for multi-page printing.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO).actualtests. Freeware D. Frequency B.

The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. and explain the delay. It is standard among power supplies and has nothing to do with the devices connected to the power supply. The technician had planned to arrive five minutes early. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Use an alternate route and get to the appointment ten minutes after the scheduled time.actualtests. Call another technician and have the other technician reschedule the appointment for another date. you must be careful about the wattage it provides. C. call the customer from a mobile phone. reschedule for another time. Pull over.co m . Any Time. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. Lithium Ion D. 32 B. D. Nickel Metal-Hydride B.www. Pull over.com 265 Ac tua lTe sts . 64 C. B. QUESTION NO: 875 How many devices are supported on a single USB port? A. While replacing the power supply in your PC. call the customer and cancel the appointment." . "Pass Any Exam. 127 D. Alkaline C. Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam Power supplies are rated in watts. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. Amperage and resistance are not selling points for power supplies.

QUESTION NO: 879 A. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. the customer demands the computer be replaced immediately.www. the hard drive has failed and the data cannot be retrieved within the hour. B. As the technician begins to evaluate the situation. The company has provided remote control software. explain with authority. Which of the following is the BEST course of action? "Pass Any Exam. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. using the various OS options available. Remain calm and positive. Shut down the computer. C.actualtests. to boot the computer and retrieve the users data to a shared network drive. Work quickly. Advise the user to not do anything else. until the technician can arrive and work on the computer themselves." . The user is attempting to install a local printer and has become frustrated and is berating the support staff. Listen and ask questions using non-technical terms. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. D. Repeat the steps multiple times so that the user can understand the computer terms. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. The customer would like another computer so they can make their presentation that is due in an hour. D.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. and an error message of a corrupted file. C.co m Answer: A .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. B. Any Time. Which of the following is the BEST method of working with this user? A. Speak slowly. Which of the following is the BEST course of action? sts . After listening to the user.

B.co m 267 . conducting an initial evaluation of the problem with the customer. and then explain why they cannot get the printer installed themselves. Listen calmly to the user. D. Ignore the call. C. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Remain positive with the user. Which of the following is the BEST course of action? A. they determine that the hard drive has failed. explaining to the user the unit will be restored as quickly as possible.CompTIA 220-701: Practice Exam A. While the user is talking. B. Answer: D "Pass Any Exam. B. Any Time.actualtests. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. Document on the service record the steps the technician took to evaluate the drive. and then tell the user to try the install once again. Immediately stop working and leave the room to answer the call. D. The technician receives a call and the caller ID shows the call is from the technicians childs school. but the data is gone. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. The customer states they have important documents and photos on the drive which cannot be replaced. Which of the following options is the BEST course of action? A. until they have completely calmed down. C. such as a data recovery service. D. Answer: C QUESTION NO: 882 The technician is on-site at a customers home." .www. in case the customer decides to sue for loss of data. C. Inform the customer about the need to take the call from the school. larger model. what has happened to the drive and explain the options available. Immediately replace the hard drive with a new. Request the customer to leave the room while the call is answered. explaining you will remote into the computer and assist in installing the printer. as the school can be contacted later in day.com Ac tua lTe sts . use MMC to grant administrative rights to the user. Explain to the customer in non-technical terms.

D. Which of the following is the NEXT step to take? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Document the evaluation and actions taken. D." . Re-evaluate the repair theory to ensure the issue will not occur again. B. They have checked the printer and found coworkers have been printing documents. Check the power connections to the equipment and see if there is a surge protector in use.www. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A.actualtests. the video card is failing. Boot to BIOS/setup and confirm the hardware settings are correct. D. Which of the following would be the NEXT evaluation step? tua lTe sts A. Which of the following is the NEXT course of action? . C. C. Check the work area and keyboard for foreign substances. Establish the probable cause of the card failure for the customer. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. B. . B. Discuss options acceptable to the customer to address the issue. Test the computer to determine the probable cause of failure. Question the user to insure they do not attempt to make changes and break the computer again. Replace the PS2 keyboard with a USB keyboard and try again. Question the customer on any changes made to the computer before installing the video card. Which of the following is the NEXT step to take? A.co m The technician has completed the repair action on the computer. C.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Install an on hand video card and show the customer it is repaired. Any Time.

" . Ask the customer to open the printer properties and check the page size and paper orientation. D. After installing the card. ensure the phone and modem properties are set for the local area code.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 888 A. The technician has to turn on plug and play before the scanner will work. and then configure the card using the administrative account. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. C.www. Install the card using the customers log in. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. D. check Network Places to ensure proper card functionality. The technician needs to install the scanner using the instructions provided. B. Check that the network printer is connected to the USB port on theusers computer. and then install the drivers. After installing the card with the administrative account. as this may have deleted the network printer. After inserting the PCMCIA card. B. plug in the scanner. The technician has to use Device Manager to update the drivers and then attach the scanner. C. C.actualtests.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. Which of the following describes the NEXT step to take? lTe sts . B. Any Time. have the customer test the card using their log in.co m 269 . Ask the customer if they have installed a local printer at home. The technician has to boot. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. Which of the following actions will BEST resolve the issue? A. D.

D.www. TELNET C. NETBEUI is unavailable on non-Windows operating systems. Docking stations will only work if an external power supply is connected. When the Bluetooth function is enabled. B. If the external keyboard number lock is toggled on. Any Time. DNS D. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). the embedded keyboard will not function correctly. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. C. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. C. NETBEUI can only be used on pre-Windows NT networks. "Pass Any Exam. Bluetooth devices will need to add the security code.co m . D. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. If wireless security is enabled on the network. A.com 270 Ac A.actualtests. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. B.CompTIA 220-701: Practice Exam A. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. NETBEUI is designed to be used on small size LANs." . Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. B. HTTP B. C. the Infraredport will no longer function.

They have a larger platter than other magnetic devices. and verify the correct tray is being selected before printing. D:\i386\tools\console B. Verify which printer the customer prints to. B.actualtests.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. and begin running diagnostics on the printer.www. tua lTe sts A customer reports that a computer can no longer print. and then attempt to print from the computer. NETBEUI is not a routable protocol.com Ac A. C. C. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. run a print engine test. D. Redirect the customer to another printer if available. They require more power than other drive types. B." . ensure the device is still online. run a self-test. is setup as the default printer. and send a print job.CompTIA 220-701: Practice Exam D. D:\i386\tools /cmdcons C. E. Answer: A. turn the printer off and on. "Pass Any Exam. turn the printer off and on.co m Answer: D 271 . Reinstall the printer drivers. They are susceptible to failure typically caused by strong vibration or rough handling. They have no moving parts and can tolerate vibration. D. Ask the customer which printer the customer prints to. The customer works at a company where the users all print to networked printers. NETBEUI can only be used with DHCP. Which of the following is the BEST approach the technician should take? . D:\i386\utilities\console D. Any Time.

Solid state drives are faster.com Ac tua lTe A. magnetic drives. more reliable." . Solid state drives are slower. DVD media. DVD media. Solid state drives are slower. but not CD media. but not CD media. and require more power. C. more reliable. more reliable.www.actualtests. Any Time. B. IDE drive C. DVD media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. DVD drives can readBlu-Ray media. DVD media. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. D. USB hard drive B. Blu-Ray drives can read Blu-Ray media. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. more reliable. C. Blu-Ray drives can read Blu-Ray media. and require less power. SATA drive sts . and require more power. and CD media. DVD drives can readBlu-Ray media. and require less power. which of the following holds true? A.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . D. Flash drive D. B. and CD media. Solid state drives are faster.

21 C. where a router interconnects one or more networks. and a switch transmits data directly to the device. A router broadcasts all data packets that are sent on the network. Which of the following ports needs to be blocked to prevent Internet access? A. "Pass Any Exam.www. Liquid cooling systems are less effective at cooling the processor. HTTPS D. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. B. A switch interconnects one or more networks. where a router interconnects devices on a network.CompTIA 220-701: Practice Exam A.co m . C." . 23 D. by default? A. A switch interconnects devices on the same network to be able to communicate. FTP B. Any Time. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. C. D. Liquid cooling systems are less efficient than the traditionalheatsink technology. B.com 273 Ac tua lTe QUESTION NO: 901 sts . Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. Liquid cooling systems are more effective at cooling the processor.actualtests. FTPS C. 20 B.

which of the following is the BEST task to perform? A. which of the following file system formats would be the BEST choice for security purposes? A." . Any Time. FAT32 C. and a router transmits data directly to the device.com Ac tua lTe sts . Standby C.co m 274 . A switch broadcasts all data packets that are sent on the network. C. D. NTFS B.actualtests. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A.CompTIA 220-701: Practice Exam D. B. Hibernate Answer: D "Pass Any Exam. CDFS D. Format the hard drive. Suspend D. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Partition the hard drive. Backup the hard drive.www. Wake on LAN (WOL) B. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Update the device drivers.

CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. SAFER+ is used to encrypt Bluetooth communications." .co m . WPA was an upgrade.actualtests. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam.www. Device Manager B.com 275 Ac tua lTe sts . WEP2 C. Security key used C. Encryption type D. WPA D. Broadcast name B. but WPA2 was the most secure standard. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. System Information C. WPA2 Answer: D Explanation: WPA2 is the more secure 802. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WEP B.11i network standard that ensures the most secure wireless encryption. WEP was the original encryption standard developed for WiFi networks. but that could be easily hacked. Any Time. Disk Management D.

Malicious code that can propagate itself to different host files. Port 25 has been opened. C. A malicious program that spreads itself in a system without the need of a host. Drive lock D. "Pass Any Exam. Windows Key + D C. QUESTION NO: 910 Which of the following BEST describes a virus? A. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.www. A program that is used to track user information for commercial reasons. B. IR scanner B.actualtests. Which of the following has MOST likely been performed? A.com Ac A. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25." . Any Time. Ctrl + Alt + Esc B. Fingerprint scanner C. B. Port 25 is no longer being used. D. A program that appears to be harmless but has a malicious agenda.co m 276 . Ctrl + Alt + L D.CompTIA 220-701: Practice Exam A. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts .

CompTIA 220-701: Practice Exam C. m Answer: B . Data has been backed up. Data has been restored. Solid state Answer: D "Pass Any Exam. The hard drive has been reformatted.com 277 Ac tua lTe sts . PATA D. SATA B.www. B." . IDE C.actualtests. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. D. Which of following drive types did the technician install? A. Any Time. Biometrics C. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. C. D. BIOS security D. Port 25 is running at full duplex. Port 25 is setup for port forwarding. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. The hard drive is set to pre-format conditions. Username and password B.

CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Single-layer DVD D. Laser barcode reader C. Dual-layer DVD B. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.7GB? A. FDD D. Solid state B. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.co m 278 . Floppy disk C. Optical C. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.www. IR keyboard D.actualtests. Any Time. CCD barcode reader B.com Ac tua lTe sts .7GB of data." .

actualtests. My Network Places B. Event Viewer "Pass Any Exam. My Computer D. HDMI B. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . Task Manager B.com Ac A. Resolution C.www. Task Bar D.co m 279 . VGA D. Degauss D. Control Panel C. Start Menu C.CompTIA 220-701: Practice Exam A. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A." . Auto Alignment B. Any Time. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. S-Video C.

Wireless B. Cable D. "Pass Any Exam. Satellite C. DSL D. Which of the following is an example of this feature? tua lTe sts A. Verbal recognition D.actualtests.www. Dial-up B. Password C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A." .com Ac Biometric authentication is a security feature preventing access to a device. Any Time. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Satellite .co Which of the following network connections uses an analog signal? m 280 . Fingerprint scan B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Dial-up C.

PDAs "Pass Any Exam. Cell phones B.actualtests. 400Mbps B. 800Mbps D. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. 10 meters (33 feet) D.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A." . Desktop PCs D. Any Time.co m 281 . 5 meters (16 feet) B.com Ac tua lTe sts . USB 1. IEEE 1394a D. 7 meters (23 feet) C.0 interface? A. 480Mbps C.1 C. Notebooks C.www.0 B. USB 2.

800Mbps . Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. Right click on My Computer > Properties > Computer Name Tab B. 150Mbps B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 400Mbps D. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Right click on My Computer > Properties > Network Identification Tab C. 15 C. Control Panel > System Applet > Properties > Advanced Tab D. 63 D.www. Any Time. 300Mbps C.actualtests.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 ." . 7 B.

Laptop LCD screen B.CompTIA 220-701: Practice Exam A. Any Time. CRT monitor C.RW drive Answer: B QUESTION NO: 934 In Windows XP.actualtests." . Intel Itanium C. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.com 283 Ac A. USB mouse D. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Intel Pentium M B. which of the following is the proper way to delete a print job in queue? A. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Intel Pentium 4 Extreme Edition D. Optical DVD. Intel Core 2 Duo "Pass Any Exam.www.co m . Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Windows Server 2003 C. WindowsVista Business B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows 2000 Professional D.

co m 284 .com Ac QUESTION NO: 939 tua lTe sts . The ToggleKeys option is enabled." . B. 4-pin male to male D. C. Older ATX power supplies are no longer available. Answer: B While replacing an ATX power supply in an older model desktop PC.actualtests. 9-pin male to male C. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. C. D. Which of the following is the BEST reason why this fix worked? A. Answer: B "Pass Any Exam. B. Newer ATX power supplies do not use pins 21 through 24. Older ATX power supplies have a separate P4 connector. The NumLock option is enabled. Which of the following is the MOST likely cause of this situation? A. After clearing it with the manufacturer. 6-pin male to 4-pin female B. The StickyKeys option is enabled. Which of the following is the correct cable to use? A. Newer ATX power supplies are 20/24 pin compatible. D. The FilterKeys option is enabled. the cable is plugged in and the PC is up and running. numbers appear on the screen. the technician observes the motherboards main power connector has less pins than the new power supply cable.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. Any Time.

www." .com Ac tua lTe sts . Between the CPU and RAM B. Any Time. Cable C. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Printer settings D. Print test page B. DDR2 C.actualtests. SODIMM D. On the front side bus D. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. DSL D.co m 285 . RDRAM "Pass Any Exam. Fiber B. Print queue C. SDRAM B.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. On thesouthbridge chip C.

co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Plenum B. 802. by default.11n C." . 802.11g D. Non-plenum C. UTP .11a B. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. has the GREATEST throughput and amount of coverage? tua lTe sts A. RJ-45 D.www. STP D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. ST C. Any Time. 802.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. 801.actualtests. BNC B.com Ac Which of the following wireless types.

Trojan attack C.CompTIA 220-701: Practice Exam A. Dealing appropriately with confidential materials B. Which of the following threats has been attempted? sts . Any Time. Attach an external keyboard.actualtests. Update the keyboard drivers. D.co m . Social engineering B. Compliance in the workplace "Pass Any Exam.www. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone." . B. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. C. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board.com 287 Ac A. Re-install the OS. Maximum resistance C. Which of the following is the NEXT step in the troubleshooting process? A. Maximum output wattage D. Press ctrl + alt + delete on the keyboard. Maximum input voltage B. The technician explains this is against company policy. Denial of Service (DoS) attack D.

It is company policy that all documents be labeled even if they are not sensitive. 328 meters (1076 feet) B. Unclassified B. Which of the following security elements governs data sensitivity? A. Which of the following should be used? sts QUESTION NO: 952 .co m .A.CompTIA 220-701: Practice Exam C.www. Cultural Sensitivity D." . Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Exceptions C. Professionalism in the workplace D.actualtests. Configuration Utility D. analysis and reporting technology (S. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. 100 meters (328 feet) C. 150 meters (492 feet) "Pass Any Exam. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.com 288 Ac tua A. Despite the stricter performance specifications. Task scheduler C.R.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Event Viewer B. token ring.M. A. Any Time. 30 meters (100 feet) D. Self monitoring. and ATM.

NiCd B. NiMH C.www. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Native resolution B. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted." . QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.actualtests. Besides they only receive charge if the voltage is low. Any Time. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Pixelation D. . Contrast ratio C.co m Explanation: The single.com 289 Ac tua lTe sts . Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. This chemistry has a high energy density and is lightweight. A. fixed resolution of an LCD is called the native resolution. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Alkaline D.

YOU must be running Windows 95 or later C. The BIOS must support ACPI B. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. and the operating system. The processor must support ACPI. Any Time.CompTIA 220-701: Practice Exam A. . Higher-quality construction Which of the following is not a requirement for ACPI to function? A.actualtests. You always need to compromise in configuration when you purchase a laptop in your decided budget. The motherboard must support ACPI D." .co m Answer: B 290 .www. the motherboard and processor must support the standard. ACPI must be supported by the computer motherboard. Increased performance C.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. QUESTION NO: 959 "Pass Any Exam. True B. In addition. basic input/output system (BIOS). Answer: B Explanation: You need Windows 98 or later to use ACPI. Portability B. Desktop replacement D.

com Ac tua lTe sts .CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A.co m 291 . Touchpad B. EMI Answer: A "Pass Any Exam. 200 MHz and 266 MHz with operational voltage 2. Any Time. RFI B. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. 72-pin SIMM C.5v. CRT D. Mouse C. The SIMM is the predecessor to the DIMM. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development." . due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.actualtests.www. 184-pin DIMM D. Point stick D. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. The SDR SDRAM uses DIMMs with 168 pins. ESD C. such as wireless communications. 168-pin DIMM B.

DOS B.actualtests.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Where could you check for troubleshooting information? (Choose all that apply. Boot the system without scanning drives.com 292 Ac tua lTe sts A.co m What does Safe Mode allow you to do? . .www. Worm C.SYS B. Another computer with the same video card B. C. The server log Answer: B. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. The video card manufacturer's website C. Start Windows using only basic files and drivers. Any Time.) A. The manual that came with the card D. Logic bomb D." . D. Windows loads only basic files and drivers so that you can find out the configuration errors easily.BAT and CON FIG. Skip loading the Registry.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. thus forming an image on the drum? "Pass Any Exam. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Run Windows without processing AUTO EXEC.

" . When a password policy enforces complex rules. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A.actualtests. Defective toner cartridge B. RDISK.com Ac tua A password generator can be part of a password manager. Worn pickup rollers C. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Generators eliminate a user's tendency to create passwords that can be a security liability. Transferring C. What can we benefit from a password generator? lTe sts . Generators eliminate the requirement to establish log-in attempt limitations. it can be easier to use a password generator based on that set of rules than to manually create passwords. Writing B. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. D. Automated System Recovery (ASR) B. Brokenfuser Answer: B QUESTION NO: 967 A. Developing D. Any Time. Generators extend the requirement to periodically change passwords. Dirty drum D. thus forming an image on the drum. C. B. Generators create new passwords every time a user signs in to prevent social engineering.EXE "Pass Any Exam.www.CompTIA 220-701: Practice Exam A.co m 293 .

com 294 Ac tua lTe sts .co m . Enhanced Startup Disk (ESD) D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. OSI B. DC in. CSMA/CA D. True B. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. False Answer: A QUESTION NO: 970 Of the following voltage pairings. DC in. A." . you need to use Automated System Recovery (ASR).actualtests. DVD media. AC in. DC out C.www. respectively. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. AC out Answer: C Explanation: The AC in. and CD media. Any Time. ISO C. AC out B. AC in. which one accurately represents the input and output.CompTIA 220-701: Practice Exam C. CSMA/CD "Pass Any Exam. DC out D. of power supplies and AC adapters? A.

11g tua Which of the following wireless IEEE standards operate on the 2.) lTe sts . 802. QUESTION NO: 973 Answer: B. The normal backup clears the archive bit after backing up to let the system know that the file was backed up." . Copy backs up all files but does not clear the archive bit. you need to select the normal backup type. Incremental D.co m .11d D. 802.11a B. Normal C.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11g. 802. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. Any Time. 802.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. it only backs up files the files that have changed since the last backup. 802. Although Incremental backup clears the archive bit.11b and 802. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.11d is not a commonly implemented standard. There is no such option as Complete backup.com 295 Ac A.11b C. Complete B.11a operates in the 5GHz range and 802.actualtests.4GHz radio frequency range and are directly compatible with each other are 802.

88MB.CompTIA 220-701: Practice Exam A.EXE D. Security zones D.BAT B.EXE C.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A." .com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1.44MB D. 360KB B. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. QUESTION NO: 977 "Pass Any Exam. SETUP. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.www. 1.44MB. WINNT32.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. It is the first layer of access control that is intended to delay or deter entrance into a facility. 720KB C. Mantraps C.co m 296 . The extended-density 3½? floppy diskettes can be formatted to 2. 2. Any Time. Perimeter security B. . WINNT. INSTALL.actualtests.

Swap file issues OE.Only attributes on the file before you replace the file? A. Configuration file issues C." . False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. which command do you use to remove the Hidden. Any Time. Ring D.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. System files not found B. Star B.www.co m .com 297 Ac tua lTe sts . True B. BUS C. A. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.BAT issues D. and ReaD. ATT RIB D. AUTO EXEC. UNDELETE B. System.actualtests. and then remove it from laptop. ERASE C.Boot file issues Answer: C "Pass Any Exam. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.

Smurf attack C. The server indicates that it has exceeded its session limit. m 298 .co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Which type of attack is probably occurring? A.com Ac A. Archive D. False .actualtests. B. Read Only C.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. True B.www. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. System "Pass Any Exam. TCPACKattack B. True B. False tua QUESTION NO: 983 lTe Answer: A sts A." . Virus attack D. Any Time. Hidden.

Cable B.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Satellite C.C. port 443 and port 80 have been disabled.) A. and System attributes on the files. You notice that among all of the other ports.B. Read Only. True "Pass Any Exam. They are supported by NTFS files system. HTTPS Answer: C. The attributes such as Encryption and Compression are not supported by FAT 32. eSATA and Express Card/54 are examples of hot pluggable devices A. Dial-up Answer: C QUESTION NO: 987 USB. HTTP D. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. Any Time. Refer to the following Internet connectivity methods. FTP C.D QUESTION NO: 986 A. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .actualtests.www. Telnet B. Archive. What services are associated with these ports? (Choose two. Compression Answer: A.CompTIA 220-701: Practice Exam E. DSL D." .co m 299 .

is necessary to be entered before booting into the operating system? A. LED Answer: B QUESTION NO: 990 Which of the following password. Like a hard drive. POST B. Hide answers/explanations Atypical backlight technology is A.25-inch form factor and must be installed in the larger drive bays C. B. User Accounts C.co Answer: D m 300 . Because it is antiquated technology. floppy disk drives can no longer be purchased new. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A.com Ac tua lTe sts QUESTION NO: 989 . CCFL C. LCD D.CompTIA 220-701: Practice Exam B. you must insert the connector correctly or the drive can be damaged. CRT B." .actualtests.ROM drives. BIOS D. the floppy drive requires no external access. Like DVD.www. Although some drives might not clearly key the receptacle for the Berg power connector. LDAP Answer: C "Pass Any Exam. D. Any Time. once setup. floppy drives have a 5.

modern operating system on a computer lacking mutable secondary storage? A. Live CD B. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Driver signing D. Floppy D. which statement concerning CPU and RAM configuration is most true? A. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location.www. For example. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. if it is used in a hotel or on an airplane.co m 301 . YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. Any Time. however. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations.com Ac tua lTe sts . "Pass Any Exam. B. the portable computer will automatically connect to a wireless network. Hardware profile C. Which of the following feature enables that? A. Network C. a portable computer with a docking station is generally connected to a local wired network. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Roaming profile B.actualtests. D. C." .

Any Time. malicious software that is self-replicating and self-propagating B. what is your recommendation so as to avoid the potential damage during transit? A. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam.www. During your working hours.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. FTP B. Remove Backlight D.actualtests. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. Remove LCD C. malicious software that changes the user's home page D. Remove PC card adapters B. malicious software that monitors Internet surfing habits C. HTTP sts ." .co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . As an experienced technician.com 302 Ac tua lTe A. Remove DVD. WAN D. VPN C.

B. Any Time. A VPN is a secured line of communication between two points through a public network.www.com Ac tua lTe Refer to the following descriptions. C:\Win\System32 "Pass Any Exam. True B. C:\System\Windows32 C. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. Default gateway D. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 .B A." . D.co m 303 . IP address B. DNS server Answer: A. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. C:\System32\Win B. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. C. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Subnet mask C.actualtests.) A.

Socket479 B. LPGA D.actualtests. SPGA "Pass Any Exam. Illegal operation D. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Backlight B. Windows protection error B. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. what is the error that will be generated? ." .com Ac tua lTe A.CompTIA 220-701: Practice Exam D. Inverter C. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. General protection fault C.www. Screen D.co QUESTION NO: 1002 m 304 . It also occurs when a program tries to access a memory address which does not exist. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Any Time. System lock-up sts When a Windows-based application attempts to access memory another program is using. ZIF C.

Host adapter Answer: A "Pass Any Exam. Double-sided. Double-sided. Drive interface B. double-layer DVD+R B.actualtests. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A." . No other given options can store roughly more than 17GB of data. single-layer DVD.com Ac A. Left-clicking the mouse and double-clicking the Taskbar C. Moving the mouse pointer to the top of the Taskbar. Single-sided. Any Time. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. single-layerBlu-ray disc C.co m 305 . Highlighting the Taskbar and double-clicking in the center tua lTe sts . Hard disk D. Controller C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. The dual layer capacity of Blu -ray disk is 50 GB. Double-sided. and then clicking and dragging D. Right-clicking the mouse and dragging the Taskbar to make it bigger B.R D. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format.www. pausing until the pointer turns into a double-headed arrow.

24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. Any Time.www. What term do you use to describe attacks of this type? A. Perimeter security D. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. you notice a discolored area. Spilled liquid B." .co m . Some attacks.com 306 Ac tua lTe sts . What is usually a cause of this? A. IDS system C. Biometrics "Pass Any Exam. 23 D. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. QUESTION NO: 1007 To increase security. 21 B. Improper manufacture C. You explain to them that not every attack depends on implementing advanced technological methods. Which port will you need to block to prevent Telnet from being used? A. you decide to use your firewall to block the Telnet protocol. controller. Social engineering B.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. you explain. you're trying to educate users on the importance of security. A HDD magnetically stores data on discs that are known as platters. Power surge D. and a host adapter.actualtests. take advantage of human shortcoming to gain access that should otherwise be denied. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. 22 C.

A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.actualtests. /? B. lTe sts . 63 D. Any Time. /help C. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. such as video devices. to describe their 1394 products." . QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. A.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. which can connect up to __peripherals in a daisy-chained topology. This is because it is not only high speed but also supports isochronous data. which means delivering data at a guaranteed rate.www. Other companies make use of other named such as i. 127 C.link and Lynx. 15 B. /and D. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. It was used with trademarked name FireWire.co m 307 .

Paper tray Answer: A QUESTION NO: 1014 In Windows XP. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Ipconfig C. Toner cartridge C. C. D. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.www.actualtests. sts . Daisy wheel D. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). how can you start a search for files and folders? A. This ink is fired through Ink Cartridge. B. Run search. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Click Start-> Search. Ping B." . Left-click a directory and choose Find.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Tracert D. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.exe at the command prompt. Click Start-> All Programs-> Search.co m 308 . Any Time. Ink cartridge B.

AT system connector B. C. D. Carry monitors with the glass face away from your body. Any Time. Lift by bending over at the waist. What class is this address? .C.) A. Provide properly maintained tools and equipment. C.www. Attend yearly OSHA safe work environment seminars. D. Display an OSHA poster in a prominent location. B.actualtests. This is not a valid IP address . Answer: C.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. B. Use a cart for heavy objects. which of the following are good procedures to follow? (Choose all that apply." .com 309 Ac tua lTe sts A.1.co m You have a computer with the IP address 171. Class C D.226.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply.18. Class B C.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. Berg "Pass Any Exam. Answer: B. Keep records of accident reports. Class A B. Ensure that there are no safety hazards in your path.) A.

True B.D QUESTION NO: 1022 "Pass Any Exam. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. An overheating printer C.com Ac tua lTe sts The docking station adds expansion capabilities.actualtests. without sacrificing the mobile computing functionality of the machine. S2 C. as well as additional ports. S1 B. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. Molex D. to a laptop. . Any Time." . A broken cleaning blade Answer: C. What two things are the most likely causes of this problem? (Choose two. For example.www. you see residue from previous images on the output.CompTIA 220-701: Practice Exam C. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. A bad erasure lamp D.co m Answer: C 310 .) A. A faulty transfer corona wire B. S4 QUESTION NO: 1020 A. S3 D.

SoliD. Recently. SATA hard drives most often use the same type of power connector as PATA hard drives. C. Inform the customer that others are waiting. Molex connectors are used with PATA hard drives. C. The technician will get back to them as soon as possible. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Thumb drives B. you are responsible for fixing the problem. So. Before leaving the Repair Center. the customer is anxious to know when he might come back to pick up his computer.actualtests. Give the customer an estimated time for repair based on the technicians assessment. Any Time.co m . there is something wrong with it. Ask the customer to check daily to see when it is completed.www. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. B. D. D.state drives D. What is the best answer to that? A. while Berg connectors are used with floppy drives.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. The 4 pin Berg connectors provide power "Pass Any Exam. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Therefore they use Molex connectors. Ask the customer when they would like to have the work completed. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Memory cards C.com 311 Ac tua lTe sts . B. but he has no idea what the problem is. he takes the computer to the Repair Center and as a technician." .

Any Time. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. 3. lTe sts . If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. 300volts B." .000 volts to feel a shock.000volts C. Luggable B. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. 300. Both SATA Power connector and Molex connector cannot be used on the same drive. 30. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors.co m .000volts D.actualtests. The P8 and P9 connectors are used by AT-based motherboards. SATA hard drives and PATA hard drives do not use the same type of power connector. Tablet C. "Pass Any Exam. It has a fliparound screen and can be held like a large notebook.CompTIA 220-701: Practice Exam supply to floppy drives.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.000 volts is below human sensation. The charge below 3. It also allows you to write notes directly on the screen with a special pen called stylus. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.www. Netbook D.

" .actualtests. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. True B.com Ac tua lTe sts . False Answer: A "Pass Any Exam. eSATA and Express Card/54 are examples of hot pluggable devices A.www.co m 313 .

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