CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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SDD B. The PC needs an AT-to-ATX adapter. Flash C. Any Time." . The PC needs a 26-to-20 pin ATX adapter. The PC needs a 24-to-20 pin ATX adapter. D. Which of the following can be disabled in the BIOS to prevent this message from appearing? . C. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A.co m 7 .www. The PC needs a NLX to ATX adapter.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. Intrusion detection C. Which of the following is needed to solve this issue? A.actualtests. Tape D. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. B.com Ac tua lTe A. Trusted Platform Module (TPM) B. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. WiFi Protected Access (WPA) D.

HDMI . how would the technician update the driver? A. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound." . Hardware Compatibility List "Pass Any Exam. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. System Information B. Any Time. Satellite D. Cable C.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. DVI B.co m Which of the following connectors are used for musical equipment? 8 . DSL B.www. 6-pin mini-DIN D.com Ac tua lTe sts A.actualtests. After extracting the driver. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. MIDI C. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Device Manager> expand 'Sound. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A.

Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. Watson D. "Pass Any Exam.0. Toner is applied to a photoconductor and transferred to the media.actualtests. 1.co m Answer: A .255. C.255 C. Dr.0.255. which of the following is true? . and 2 short beeps. Toner is sprayed to the media. Power supply C.0-255.255. A wax-based substance is melted and applied directly to the media.0. Sound card B.1. Which of the following components has MOST likely failed? A.1. 128. D. B.255.0." .255.com 9 Ac tua lTe A.0. NIC D.0. Heat is applied to heat-sensitive media to create an image. However.0-223.0-191. the beep codes may vary.1-126.255. 224. 192.www. because of the wide variety of models shipping with this BIOS.255 D.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.CompTIA 220-701: Practice Exam C. Any Time.255.255. sts In the laser printing process.255 B.

" . RJ-11 D. DVD C. The technician comes to the conclusion that liquid was "Pass Any Exam. in which the keys are not typing anything within document editing software. Which of the following describes the method the technician would MOST likely use? tua lTe sts A.actualtests. After questioning the user. RJ-45 B. Blu-Ray D. NAT translation D.www.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. Floppy B. MAC filtering C. Any Time.co Which of the following connector types is used on CAT5e cable? m . PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. BNC . the technician discovers that the user was eating lunch while typing the document. WPA encryption B. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A.com 10 Ac A technician is installing Windows Vista onto a new computer locally. ST C.

CompTIA 220-701: Practice Exam spilled onto the keyboard.actualtests. because most of the electronic components (CPU. Ask the user open-ended questions. PCI .com 11 Ac tua lTe sts . but nothing is being printed on the paper. chipset. Replace the keyboard with a new keyboard. B. 5 C. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. C. which of the following would be the NEXT step to follow? A. 3. QUESTION NO: 33 "Pass Any Exam. Replace the fuser in this printer. Which of the following should the technician do FIRST? A. Make closing notes of the repair. RAM. According to the troubleshooting theory. C. Verify the system functionality. D. 24 Answer: A. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). D.3 V for power supply. Check the ink cartridges for proper ink levels.co m . B.www. A. Update the firmware in the printer.3 B. Any Time. Check the toner levels in the printer. AGP and ISA cards) used 5 V or 3." . 15 E. 6 D.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3.3 V rails. The printer successfully feeds paper through the unit while running the manufacturer's print test.

Run a System Defragmentation D.co m 12 . Update the video driver B.com Ac A. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A." . Insulate a component from the friction of theheatsink B. Provide for heat transfer from a component to theheatsink D. Any Time. Which of the following should the technician perform FIRST? A. KVM D. Barcode reader B. Smart card reader C. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . 80 "Pass Any Exam. 25 D. 23 C. 21 B. Roll back the video driver C.www. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.actualtests. when the video game starts the computer crashes. Reduce heat on a component through evaporation C.

Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Recommended for ceiling use only D. Without it the computer will not "Pass Any Exam. When the system is first turned on it will prompt for the Power On password. Intrusion detection C." . Complex logon passwords D. C. Upon making the connection.actualtests. Close the document without commenting to the user and proceed with the work. B. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. the technician discovers the customer has a confidential document open. Copy the document to a network drive as a backup so that work can proceed. Ask the user to close the document so that the work can proceed. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Any Time. Leave the document open and do not mention it to the user and proceed with the work. Recommended for analog phone lines B. D. Flexible PVC outer jacket C.www. Power on password B.com 13 Ac QUESTION NO: 39 tua lTe sts . Which of the following steps would be BEST to take? A.co m .

LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. and USB webcam installed and connected. Answer: B "Pass Any Exam. C." . The card is a PCMCIA card and the laptop supports PCI Express cards.CompTIA 220-701: Practice Exam continue to boot. Any Time. The computer's BIOShas the USB printer below the hard disk in the boot order priority list.com Ac QUESTION NO: 42 tua Answer: D lTe A.' It has a USB flash drive. RJ-11 C. Which of the following is MOST likely preventing the machine from booting normally? A.actualtests. B. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. B. RJ-45 B. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. D. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. the card refuses to fit into the expansion slot. However.co A technician is trying to install a previous-generation expansion card into their new laptop. The expansion slot needs to be enabled in the BIOS first. Which of the following is MOST likely the reason? m 14 . sts . D. C.www. The card is a PCI Express card and the laptop supports PCMCIA. The card needs to have the compatibility jumpers set before it can be installed into the system. BNC D. USB printer.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Which of the following is the BEST course of action? A. Politely inform the user that all questions will be answered later.co m . the technician checks the port the printer is assigned to and finds it is set to LPT1:. Leave the station and call another technician to complete the repair. It is inhibiting progress because the technician cannot concentrate and becomes irritated.actualtests.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Start>Settings>Network Connections B. another user begins asking irrelevant questions. A. After checking to make sure the network printer is available.D QUESTION NO: 64 While a technician is working on an employee's computer. Start>Settings>Control Panel>Administrative Tools C. D. Upgrade the firmware E. C. Upgrade the processor B. Start>Settings>Control Panel>Accessibility Options D." . Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . which of the following are best practices? (Select TWO). Take a long break to step away to relax and refocus. Delete existing programs D. B. Delete personal data Answer: B.com 21 Ac A technician receives a computer that is having trouble printing to a network printer.www. Which of the following devices are the additional four pins used? "Pass Any Exam. Any Time. A. Update the BIOS C. Request the manager to assist in the situation.

Features C.CompTIA 220-701: Practice Exam A. Incompatible cabling B.actualtests." . Printer hardware problem C. Personal calls B. Cultural sensitivity C. Applets B. Extra drives B. The processor C. Extra RAM D.com Ac A. The user was able to print previously. a user is unable to print documents to locally attached printers or network printers. Incompatible print driver D. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Positive attitude Answer: A "Pass Any Exam. Print spooler is not running tua lTe On a Windows computer. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Any Time.www. Timeliness D. Widgets D.co m 22 .

co m 23 . Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.11g D.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A.www.4GHz band with a maximum data rate of 11Mbps? A. Use a lint free cloth and glass cleaner B. Use a dry paper towel and an anti-static strap C. 802. Use a slightly damp cloth and a vacuum D.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. 802.11b C. mouse. monitor." . Anti-adware software C. Any Time. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.actualtests. Anti-spyware software B.11a B. 802.com Ac tua lTe sts . printer. and network when using a laptop? "Pass Any Exam. 802. Anti-virus software D.

Network hub C.255.255.0 B.255 D. After they finish explaining. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Bluetooth B. B.0. 192. C. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Allow the restoration of a previously made image of a desktop through the command prompt. 127. C. Provide a way to access the hard drive in an emergency through the command prompt.255 C.255. a technician's NEXT course of action should be to: A. Restate the issue or question to verify understanding. D. 224. Delete a virus that has infected the hard drive through the command prompt." . Docking station D.www.0.255.0. D. Offer different repair options for the user's convenience.com Ac tua A.co m 24 .CompTIA 220-701: Practice Exam A.actualtests. Provide a way to recover corrupted print jobs through the command prompt. Listen and do not interrupt the customer. 255. Any Time.0.0 Answer: D "Pass Any Exam. Provide proper documentation on the services provided. B.

Stylus "Pass Any Exam. C.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Quad core processing D. The processors contain 64K new transistors. The processors are made with a 64nm manufacturing process. AMD Athlon 64 and 64 FX? A. Blu-Ray D. The processors provide a 64-bit register.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Hyper-threading B." . SD card B. Any Time. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Dual core processing . DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names.www. The processors have an additional 64 instruction sets.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . SpeedStep technology C. B. Zip drive C.actualtests. D.

Which of the following is the MOST likely reason? A. ISA D. Any Time. Smart card C.com Ac tua lTe sts A. PCI B.actualtests.CompTIA 220-701: Practice Exam B. NTFS D. "Pass Any Exam. CDFS . FAT C. FAT32 B. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. The hard drive needs ATA drivers loaded via the F6 option during install.co m Which of the following file systems MUST be used when implementing EFS? 26 . PCIe C. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.www. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface." . Biometrics D. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone.

Before the drive is replaced. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. The hard drive is incompatible with Windows XP and needs replacement. A token device C. The hard drive needs SATA drivers loaded via the F6 option during install. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Just at this point press F6 and show the drivers on the floppy. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. which of the following troubleshooting steps should be done? "Pass Any Exam. A smart card reader B. PCMCIA card D. The hard drive did not have the jumpers configured correctly and needs to be checked. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A.co m . PCI Express card B. C.com 27 Ac A technician has a security device which displays a number that changes overtime. D. Any Time.www. Of which of the following is this an example of? tua lTe sts . After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. it will ask you if you want to install drivers.CompTIA 220-701: Practice Exam B. KVM C.actualtests. A biometric device D." . Docking station Answer: D QUESTION NO: 85 A. otherwise it may try to boot from floppy ).

Perform a backup D. sts ." . this is fine. The first is to use the MS Configuration Utility by typing msconfig. Device Manager B. software and network components? A. Establish a theory of probable cause B. services. msinfo32.actualtests.co m . Any Time.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. Identify the problem C.www. MMC C.exe D. followed by clicking the Services tab. If you want a quick visual of which items are running or stopped.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. MSINF032 D.mmc B. gpedit. The Services window will open. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.exe in the Run box accessed via the Start Menu.exe C.CompTIA 220-701: Practice Exam A.11g has the potential to support up to: "Pass Any Exam. The preferred way to make changes to services is to launch services. MSCONFIG Answer: B QUESTION NO: 89 802. but the information is limited.msc from the Run option on the Start Menu. services.

100Mbps. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 .co m 29 . Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Firewall B.actualtests.com Ac tua A. 54Mbps. Any Time. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Smart cards C. of a non-recoverable nature. Windows Vista Ultimate B. Driver updates for new installations B. Windows Vista Home "Pass Any Exam. C.CompTIA 220-701: Practice Exam A. Save information for critical files before system shut down C. 50Mbps. that causes the system to "crash. Diagnostic purposes of a critical system error D.www. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). 11Mbps." The term is named after the color of the screen generated by the error. Passwords D." . B. D. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A.

Microwave E. Toggle theFn keys C." . C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Any Time. QUESTION NO: 95 A laptop's battery will not charge. Swap the A/C adapter D. C:\Users\ D.www.com 30 Ac tua lTe sts .co m . Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO).D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. a technician should look in which of the following default locations? A.actualtests. C:\Windows\System32 B. Which of the following BEST solves this issue? A. Plug the laptop into a UPS Answer: C "Pass Any Exam. A. CRT Answer: A. Magnet D. Remove all unneeded peripherals B. C:\ProgramFiles C. Cordless phone B. LCD C.CompTIA 220-701: Practice Exam C. Windows XP Home D.

Which of the following memory types would be the correct type? A. D. Control Panel C. A security encryption feature that encrypts wireless traffic with an access point for communication. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN.com Ac QUESTION NO: 98 tua Answer: B lTe A. Internet Explorer Properties D.co m 31 . B. Any Time. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. Where can the technician configure this setting? A. A network which has no connection to the Internet and is private by design. DDR RAM C." . sts . SDRAM D.actualtests. RIMM B. BIOS B. A private tunnel through the Internet to securely communicate with a remote network.www.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. C.

PCIe B. ISA C.DL B. CD.www. \\computername\sharename C. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. AGP D.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO)." . Any Time. Check for the latest motherboard firm ware updates. Test the essential components of the system during power on. A. Load the operating system into memory during power on. Test the software and hardware drivers before the operating system loads.RW C. A. IEEE 1394 "Pass Any Exam. CD.actualtests. C. D. DVD. EISA E. Which of the following types of portable media offers the LARGEST storage capacity? A. USB 001 B.com Ac tua lTe QUESTION NO: 101 sts Answer: B . B. DVD.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO).co m 32 . IP_ip_address E. SNMP D.R D.

" . a technician notices that several unused expansion card slots have open ports.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. QUESTION NO: 105 "Pass Any Exam. Answer: B QUESTION NO: 104 A. HTTP C. The cooling of some components can be reduced or totally eliminated and can cause damage. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Helplimit radio frequency interference (RFI) inside the case. SMTP B. Any Time. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. Helpensure proper air flow through the case. sts .com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. This address can be verified from printer's configuration. Helpprevent moisture buildup in the case.www. HTTPS D.actualtests. B.CompTIA 220-701: Practice Exam Answer: B. C. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer.co m 33 . if your PC's enclosures are open. However. D. then the cooling of the PC changes dramatically. Help limit electrostatic discharge (ESD) inside the case.

D. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. The printers IP address has changed. BNC C. To find this problem you can ping the printer from your computer. A. E.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed.actualtests. Sometimes. A technician has verified the printer is online and prints a configuration page from the printer. RJ-45 "Pass Any Exam. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Which of the following is the MOST likely cause of the issue? (Select TWO). Sometime if the IP address of the printer is changed you cannot print. The print queue window from system tray B.co m 34 . A job in error status is at the top of the print queue. Answer: C.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. The printer would not start printing again till that print job is removed from the queue. New drivers have been released and need to be installed. QoS for printing is not functioning over the LAN. C. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. Properties of the printer from the Printers Control Panel C. Print spooler view in the Printers Control Panel D. T-Connector B. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. Any Time.com Ac tua lTe sts . B. The printer needs to have a cartridge replaced." .www.

especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). 8x E. Start>Run>typeipconfig>click OK and ask user to read the results. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. 6x D.D QUESTION NO: 109 A. The Syntax IPCONFIG /all displays full configuration information. 24x Answer: A." .actualtests. sts . A.www. C. 3x C.co m .CompTIA 220-701: Practice Exam D. D. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. 1x B. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. B. You can type the Ipconfig command by "Pass Any Exam. 1x and 8x bus speeds can be used. Any Time. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.com 35 Ac A user calls and says they cannot get to the Internet. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.

Recovery console C.. you need Operating system CD and the recovery floppy disk that you have created. C. Secures network traffic through shared key encryption.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. Provides security for a network through the use of ACLs. Dynamically assigns IP addresses for easy client configuration. Any Time. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). D.co m 36 . To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . B." .www. Vendor recovery CD D. Which of the following is needed to perform an ASR restore in Windows XP? A. chkntfs B.actualtests.com Ac tua lTe sts QUESTION NO: 111 . A." at the bottom of the screen. The recovery process will start. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. press F2. dxdiag "Pass Any Exam. The DNS server strictly functions as an ip address lookup for a given domain name.. Provides resolution of host names to IP addresses. Operating system CD B.

This partition is not assigned a drive letter and is not accessible from Windows. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. Serial port C. B. Which of the following is the MOST likely explanation for this extra partition? A. Space reserved by the drive manufacturer for firmware.actualtests. Answer: D A." .www.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.co m . tracert D. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. A potentially dangerous virus has been downloaded onto the system. A recovery partition put there by the manufacturer. Space set aside by Windows for use by the virtual memory swap file.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary.CompTIA 220-701: Practice Exam C. Any Time. ping Answer: C. Parallel port B. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. IEEE 1394 port D. C. D. sts . ipconfig E.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Print a test page." .actualtests.CompTIA 220-701: Practice Exam Explanation: First check the boot order. Insufficient memory for the OS. Excessive internal display brightness is set. C. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. D. C. Replace the fuser. B. to test printing. The processor is improperly seated due to bent pins. If that does not work then you may need to delete and reinstall the printer.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. D. Any Time. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. sts .co m Answer: D . the technician has a discussion with the customer and reviews some examples of their print jobs. B. Clean the toner cartridge.www. Change the paper. Control Panel> Accessibility Options> General "Pass Any Exam. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Which of the following should the technician do NEXT? A. not from an application. Which of the following is the correct path to change the language settings? A. Having arrived onsite. You should always use the test page feature from the printer properties. The airflow is blocked. which you already know.

11 standards. 802." . Control Panel> Regional and Language Options> Regional Options C. D.co m 45 . C.11b supports communication only up to 11Mbps. Cycle theprinters power.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.11g standard if you want to use a standard that can support communication up to 54Mbps. B.11b D. Perform a self-test page.www. and Bluetooth supports communication up to 3Mbps.11x refers to the family of 802. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. Reboot the computer. Control Panel> Regional and Language Options> Regional Options> Customize D. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.11g B.actualtests.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. 802.11x C. sts . Which of the following standards of wireless card did the technician install? A. Any Time. Print a test page. 802. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.CompTIA 220-701: Practice Exam B. When connecting the laptop to a wireless network. 802. the technician successfully tests for speeds of up to 54 Mbps. 802. 802.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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actualtests. Which of the following describe the potential upgrade paths? (Select TWO).0 SP1 then Windows XP Home. Defragment the hard drive weekly. B. Upgrade to Windows 98SE then to Windows XP Home." . B.CompTIA 220-701: Practice Exam A. Upgrade to Windows NT4. Any Time. it is BEST to perform which of the following actions on a routine basis? A. C.com Ac tua lTe sts . False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Clean out the dust with compressed air. A. D. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A.C QUESTION NO: 157 To lengthen the life of computer hardware. E. Stop the device.co m 52 . Clean out the dirt with a damp rag. Upgrade to Windows XP Home directly from Windows 95. False negative B. C. D. Answer: A. Upgrade to Windows 95 OSR2. then to Windows 98SE then Windows XP Home. Degauss the display and drives. Remove the driver from Device Manager. Perform a clean installation of Windows XP Home. "Pass Any Exam. Remove hardware in Control Panel. C. True negative C. and then turn off the device. True positive D. B. Turn off the laptop. and then remove from laptop.www. D.

Which of the following would be the MOST likely cause of the problem? A.co When trying to print. C. The high encryption package is not installed. The account does not have permission to install drivers. D.actualtests. The printer does not recognize the font type. The paper needs to be replenished. a balloon in the system tray indicates a print job has failed to print.com Ac tua lTe A." . B.www. Any Time. B. Which of the following is the MOST likely cause? m 53 . Printer firmware needs to be updated. HKEY_ CURRENT_USER B. Answer: C QUESTION NO: 162 "Pass Any Exam. The modem is not functioning properly. updated drivers. but is unable to successfully install the drivers. D. The modem is not recognized in Device Manager. The technician has the correct. HKEY_USERS C. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. HKEY_CURRENT_CONFIG D. The computer needs to upload the print job. sts . C.

Masking tape C." . SPUNINST.EXE B.ROM drive "Pass Any Exam. PROGMAN.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .EXE D. which of the following should be removed to avoid damage during transit? A. Which of the following should be used to repair the wire? A. TASKMAN. LCD C. Electromagnetic Interference (EMI) B.co m 54 . Mercury C. Lithium D. Duct tape D. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. a technician finds a wire with insulation damage from rubbing up against a cooling fan. CONVERT.com Ac A. Any Time.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. DVD. Electrical tape B.www.EXE C. PC card adapters B.actualtests.

BIOS D. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam." . High voltage discharge C. B. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. C. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Which of the following should the technician take under consideration? A. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents.actualtests. Directly spray the vents with compressed air. LDAP B. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.CompTIA 220-701: Practice Exam D. Any Time. Electromagnetic interference B. POST C.co m Answer: C 55 . Install ceiling fans in the room.com Ac tua A.www. Use a moist rag to clean the vents monthly. D. Radio frequency interference D. Periodically clean the vents using a small vacuum cleaner.

CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Electrical safety with the extra network cables C. sts . Which of the following should the technician keep in mind when setting up the lab? A. Begin running diagnostic software and confirm findings with another technician. Fiber B. DSL C.com Ac tua lTe A. Get the customer contact information. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Ask open-ended questions to gather the symptoms.www. Cable D. run diagnostic tests. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Which of the following can the technician do to better understand the customers issue? 56 . B. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Location of the PCs with respect to each other D.actualtests. D.co m A customer brings a PC for a technician to repair. Cable management to avoid trip hazards B. C." . Any Time. and then confirm the findings with the customer.

DSL B. WPA B. Changes DC power to AC power to charge the battery and enhances portability. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. which of the following is broadcasted by default and should be disabled? A.CompTIA 220-701: Practice Exam A. Any Time. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. B.www. C. Satellite D.com Ac tua lTe sts QUESTION NO: 174 .co m 57 . To allow alternating current to be used instead of direct current D. To allow the power supply to operate at different voltages B. To change the voltage coming from the wall C.actualtests. Broadband C. Filters incoming voltage spikes and surges. D. WEP C. Allows for a portable computer to be easily moved without being plugged into an outlet. SSID D. Answer: D "Pass Any Exam." . Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Converts AC power to DC power that a computer can use to operate and charge its battery.

SDRAM C. Thermal B. DDR3 D.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . SIMM D. DDR2 . Impact B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A." . Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. Laser D. SODIMM B. Laser "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DIMM C.actualtests.com 58 Ac tua lTe sts A.www. Any Time. Dot Matrix C. DDR B.

Any Time." .CompTIA 220-701: Practice Exam C. WAN sts Which of the following allows a secure connection between two points? . Color Laser D. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. tua lTe A. AGP 4X C. Inkjet C. ISA B. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Inkjet D. PCIe X16 Answer: C "Pass Any Exam. Thermal B. FTP D.actualtests.www. VPN C.co m Answer: A . PCMCIA D. HTTP B.

Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.www. Make sure the laptop display is enabled. B. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . SR1234ct B. C. Run a large magnet over the top of the hard drive several times. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display.co m 60 . Make sure the OS has the latest video drivers installed. rw2%HN D. Reformat the hard drive to a clean state using the format command. D. Remove the hard drive and destroy it.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. C. ct23&P#h~ Answer: D A. Replace the LCD inverter. D.actualtests. B. Any Time. Remove the memory and destroy it." . Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Replace the video card inside the laptop. CompTIA558475 C.

1000Mb/s C. PC2100 B. USB 2.CompTIA 220-701: Practice Exam A. 1Gb/s Answer: A "Pass Any Exam.1 C.1/2. USB 1. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. 100Mb/s B.com Ac tua lTe sts QUESTION NO: 188 ." .co m 61 .actualtests. USB 1.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. 10000Mb/s D. S/PDIF B. DDR400 D.0 C. IEEE 1394 D. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A.www. DDR333 C. IEEE 1394 B. SATA D. Any Time.

My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A.com 62 Ac tua lTe sts A. B. Calibrate the monitor. D. Provides access to larger hard drive partitions.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A." . B. C. B. C. C. . Flash memory used to hold temporary files before deletion.www. Data written to a disk located in a paging file that would not fit into the systems RAM. Provides addressing of memory beyond 4GB. Provides use of more powerful video graphics accelerators. "Pass Any Exam. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Control Panel C. Start Menu D. Degauss the monitor.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Program Files B. Set the refresh rate to the lowest the monitor can display. Provides use ofPCIe X16 expansion slots. Set the resolution to the highest the monitor can display. D. The maximum amount of memory a given system can potentially have. Any Time.

Larger capacity than traditional magnetic drives C. Verify full system functionality. and outcomes. Identify the problem. D. send broadcast packets over the LAN to all computers simultaneously. C.actualtests." . A portion of physical RAM that is mirrored to the hard drive for redundancy.g. B. D. Answer: D QUESTION NO: 197 "Pass Any Exam.co m Answer: D 63 . Any Time. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.CompTIA 220-701: Practice Exam D. Built-in encryption standards B. resume from a low power state when it receives a network packet telling it to do so. Establish a theory of probable cause.com Ac tua lTe A. Document findings. send packets to other network devices on the LAN instructing then to enter a low power state (e. Hibernate. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Off). C. collect all packets that are sent to any device on the LAN.www. Lack of drive heads and platters D. actions. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. B.

Was any hardware installed since it last worked? C.www. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Was there a power outage since yesterday? B. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Has the monitor been replaced recently? E. RAID 0 "Pass Any Exam. Were there any new software updates done? Answer: B. C. Is the power cable on the monitor loose? D. D.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Are you sure you ran a find on the system and the program is just not misfiled? D.actualtests. Share out the printer from the attached computer. Are you sure the power button is not stuck? B. Purchase an external Ethernet print card. it just keeps rebooting. A. Which of the following is the quickest way to accomplish this? A. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Which of the following questions should a technician ask to help determine what occurred? A. Any Time. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C." . Move the computer and attach to the printer.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday.co m 64 . B.com Ac tua lTe sts . Set up a local print queue. Which of the following RAID levels should be implemented? A.

D.CompTIA 220-701: Practice Exam B. B. RAID 1 C. Elevate the call to a higher level of support. A. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. E. Allows the operating system to be backed up with immunity to virus activity B. D. B." .com Ac tua lTe sts QUESTION NO: 202 . Allows the operating system to be rolled back to a previous point in time D. select the appropriate priority level for the issue. and serial number. C. which of the following should the technician do FIRST? A. identify common issues among multiple users. Identify the hardware make.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A.www. Allows the operating system to assigns dates so that user data files are backed up C.actualtests. model. Answer: D A technician uses a call logging process in order to: (Select TWO). C. Any Time. compose a record which allows user authentication. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. track the process of the incident. RAID 4 D.co m 65 . help maintain a balanced workload for the help desk technicians. Answer: B. Assign an appropriate priority for the issue. Identify the user and associated problem.

Use thecheckdisk utility. Increased network speed E. Longer chip life Answer: C. E. C. Which of the following can be performed on the hard drive to improve performance? (Select TWO). Empty the recycle bin and deleted email items. Blu-Ray D.RW+ B." . The hard drive light is constantly on. Answer: A. DVD. Use the defragment utility. Increased performance D. D.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). DVD. "Pass Any Exam.com Ac tua lTe sts A. Use the drive compression utility. B. A.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Utilize less memory C. Userestore point to roll back the computer to a previous date. Dual-sided DVD . Increase system security B. A.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 .RW C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).www. Any Time.actualtests.

Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Any Time. Logical token B. DVI C. A. CGA D. D. USB B. RFID smartcards "Pass Any Exam.actualtests.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. B. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). S-Video Answer: B." . VGA E. QUESTION NO: 209 A. Encrypted passwords C. and asks when it will be done. Add an exception to the firewall for the program.CompTIA 220-701: Practice Exam A. Give the customer an estimated time for repair based on the technicians assessment. The user states that they do have Internet connectivity. D. The technician will get back to them as soon as possible. Inform the customer that others are waiting. Run the program as a local administrator. Ask the customer to check daily to see when it is completed. Ask the customer when they would like to have the work completed.www. Which of the following is the BEST response for the technician to give? A.D QUESTION NO: 208 A customer brings a PC in for repair. Check the Hardware Compatibility List to see if the program is not compatible with the OS.co m . C. B. Check for any updates to the program. C.

Retinal scan Answer: D. C.actualtests. Which of the following would be the FIRST step in resolving this issue? A. UTP C. Try installing the device to a different port or slot. Encrypts data traveling across the wireless network D. Ensures that only certain devices can access the network C. Disable the device in Device Manager." . Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. D. Any Time. Plenum D.com Ac tua lTe sts . Ensures all users physically login to the wired network B. Download and install updated drivers for the device. Contact the vendor for an RMA. Answer: C "Pass Any Exam.co m 68 . Fingerprint reader E. a user is reporting system crashes and performance loss. B. Coaxial B.www.CompTIA 220-701: Practice Exam D. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.

co m 69 . Hardware profile C.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. when locally connected. and after restarting their PC the display is no longer appearing. Safe mode B. Floppy drive E.ROM Answer: C. Driver signing B. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. USB drive D. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). A." . Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. Boot to the recovery console C. Serial Cable B. When the laptop is removed from the docking station. the user would like the laptop to automatically switch to the wireless connection. Which of the following Windows features BEST accomplishes this? A. CD. Any Time. Which of the following boot options would be MOST effective in troubleshooting this issue? A.com Ac tua lTe sts .actualtests.ROM C.www.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Safe mode with command prompt D. DVD. Wireless Zero Configuration D.

co m 70 . Disable the antivirus logging in the Event Viewer. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO).CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. C. Contains numbers and letters E.actualtests. Update the Antivirus definitions. D. System Restore C. Windows reports that no antivirus software is currently protecting the system. Contains AES encryption D. fdisk B.www." . Contained in a text file C. Install the Microsoft Malicious Software removal tool. Contains special characters Answer: D. B.com Ac tua After successfully installing a free antivirus solution. Any Time. Which of the following solutions would resolve this issue? lTe sts . Disable antivirus protection withinSecurity Center notification. sysprep "Pass Any Exam. Security Center B. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A.E QUESTION NO: 219 A. Obscure word in a dictionary B. Machine Debug Manager D. A.

actualtests.1. Ghost is a third-party utility.0. 192.168.16. Windows XPMedia Center D. which comes with Windows 2000 Professional. you need to use the Sysprep utility.1. 172. WindowsVista Ultimate "Pass Any Exam. WindowsVista Basic B.0. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . Any Time. 110 D.CompTIA 220-701: Practice Exam C. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. 80 C." . regedit D.com Ac A. Windows XP Home C.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.co m 71 . 224.1 B.0. 10. 53 B.0.www. RIS only comes with Windows Server operating systems.1 C. and WDS is available in Windows Server 2003.1 D. QUESTION NO: 221 Which of the following is a class A IP address? A.

the reliability and speed of search indexing. opens a text based word processor.www. 9GB. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. B. remaining hard disk storage space. 4. B. 25GB.co m 72 .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. makes changes to the registry. a technician has determined what has caused the problem. Answer: C QUESTION NO: 226 The edit command line tool: A. can be used to modify desktop preferences. C. changes the boot sequence order. Any Time. C. D.com Ac tua lTe sts . Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam.7GB.actualtests. 650MB. the speed and available bandwidth of Internet connections. B." . Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. D. C. D. a performance value of system components.

co m . Verify full system functionality. Task Manager D. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). B. Establish a plan of action and implement the solution. Document findings. D. Smart card B.com 73 Ac tua lTe sts . Computer Management B. archive old drivers.www. Event Viewer Answer: C QUESTION NO: 229 As a best practice. D. C. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Ask the user opened ended questions to see if they agree with the cause. Secure ID Token "Pass Any Exam. Any Time." . Which of the following interfaces should the technician use to manage current application processes on the users computer? A. clean each component with an approved cleaning solution. perform a disk defrag. check the HCL. Voice recognition D. C. actions and outcomes.actualtests. B. Optical recognition F. A. Fingerprint reader E. before performing hardware upgrades a technician should: A.CompTIA 220-701: Practice Exam A. Barcode scanner C. REGEDIT C.

FAT D. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. Any Time. Right-click My Computer thenselect Manage C. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C. ToggleKeys C. UFS C. Right-click on theprinters icon and select Properties D. Encryption Keys D. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Start > Control Panel > System B.co m 74 .E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.actualtests." . NTFS B. which of the following file system should be used in formatting the drive? A.com Ac tua lTe sts . FilterKeys B.D.www. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.

diskpart D. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Nothing else should be plugged into the UPS under a user's desk. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. D. Laser printer B. Any Time. The hard drive is in standby mode. Mouse and keyboard need to be cleaned. C. the AC adapter of the laptop and the computer. Laptop computer C. Bluetooth headset "Pass Any Exam." .CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Power cord is loose. B. LCD monitor D.com 75 Ac A.www. Which of the following is MOST likely the problem? A. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . convert B. Hard disk failure or operating system needs to be reloaded. format C.actualtests.co m . Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.

FilterKeys E. CHKDSK D. Any Time. 2700 C." .CompTIA 220-701: Practice Exam B. "Pass Any Exam. Reload the driver for the monitor. D. Assuming the necessary slots are available. A. B. Replace the display adaptor. Windows Event Viewer B. C. and the technician would like to install an additional two sticks of 512MB PC3200. 5300 tua lTe A technician is installing a RAM upgrade into a PC. 3200 D. AM/FM radio D.co m .com 76 Ac A. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . 2100 B.actualtests. Large screen television C. Degauss the monitor. Windows Defender C. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). The PC is currently holding two sticks of 512MB PC2700. Data Execution Prevention Answer: B. Which of the following actions BEST resolves this issue? A.www. Power cycle the computer.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use.

NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam.www.com 77 Ac tua lTe A. Pass all computer components near a large magnet. Reformat the hard drive to a clean state using the format command. Any Time.actualtests. An alert at logon when an unknown user has tried to logon B. WEP encryption C. A set of firewalls and anti-virus programs protecting the computer D. WPA encryption D. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A.co A computer is being sold over the Internet." . B. Erase the hard drive using a disk wiping program. sts . C. An alert when the computer case has been opened C. MAC filtering B. Run FDISK on the hard drive. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A.

www. A technician believes the on-board NIC is bad. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Connect to it via an aD. D. TV tuner card B.co m .actualtests. There is no way to tell how long this will take. the server will be back up. Any Time. Which of the following would be the appropriate response? sts . We will have it back up within the hour. We believe the problem is the network interface card. One particular caller demands to know exactly how long the system will be down. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. Hardware and software are not exact sciences.hoc wireless connection D. B. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Connect to it through a computer share B. a notice appears on the screen which says the site is being blocked by a filter. Is your work solely depending on the server? Try to not be upset because before you know it. We have identified the problem and we will have it back up as soon as possible.com 78 Ac tua lTe The file server had an expected outage this morning. Connect to it through a TCP/IP port C. Graphics card C. C. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN." . Video capture card D. I am not the server technician so please do not take a bad tone with me.CompTIA 220-701: Practice Exam A.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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RAID 0 B. D. Verify full system functionality and implement preventative measures.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 1 C. RS-232 B. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. USB 1. Inform the user that the computer may not function as it did before the problem occurred. which of the following should be done? (Select TWO). RAID 0 B.com Ac tua lTe sts . actions.1 "Pass Any Exam. C.co m 85 . RAID 5 D. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. Answer: A. RAID 5 D. Change theusers permissions so that they cannot create any potential problems in the future. Any Time.actualtests. A. B. Document the system findings. and outcomes.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Inform the user every step that was performed throughout the entire troubleshooting process. RAID 1 C." . E.www.

Modem F." . SSID D. Parallel D. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). IEEE 1394 B.CompTIA 220-701: Practice Exam C. MAC "Pass Any Exam.www. Any Time. PS/2 C. NIC E. Serial Answer: D.co m 86 . A. Channel 11 D. SCSI D. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. WEP C. 802. NAT B.com Ac A.actualtests. MAC filtering C.11n B.

" . Any Time. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. C. Accessibility Options sts . B. Use appropriate function toggle key to switch display mode.actualtests. Security Center E. MAC filtering D. the system will auto-select the projector on restart.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Answer: A QUESTION NO: 277 "Pass Any Exam. The projector is turned on.www. User Accounts C. System B. D. Which of the following could the technician do to send the display to the projector? A.C lTe A. WPA key B. Go into Device Manager and enable the projector. Reboot the computer. Press F1 to shift display to the projector. but no display shows on the screen.com Ac QUESTION NO: 276 tua Answer: B. m 87 . SSID C. Administrative Tools D.

B. Recreate the problem and reapply the solution to ensure it worked properly. Dynamically assigns IP addresses for easy client configuration. Any Time.co m 88 . which of the following should be the NEXT action according to the troubleshooting theory? A.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A.actualtests. C. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. IDE Hard Drive E.44MB Floppy Disk Answer: B.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE).www. B. D.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Compact Disc D. Answer: C QUESTION NO: 278 After the problem is resolved. Secures network Internet traffic through shared key encryption." . Provides security for a network through the use of ACLs.D. "Pass Any Exam. Answer: C QUESTION NO: 279 A. Digital Video Disc B. Verify that all other parts of the system are working properly. Resolves queries for resolution of host names to IP addresses. C. D. Return the system to the user. Backup Tape C. lTe sts . 1. Solid State Drive F.

Right click on My Computer. D. and then click on Device Manager.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Answer: D. Open Network Connections from the control panel.D. users coworker to confirm what the user said and verify there is a problem. right click the Local Area Connection." . C. Open a command window and run net /?from the command line. select Status. select Properties.co m . Run the System Configuration Utility from the run line and click on the Services tab. Any Time. Open a command window and runipconfig from the command line. C. Network installation F. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. The user saved the files to a different location. The user selected an alternate hardware profile. Which of the following is the MOST likely cause of the problem? A. select the Hardware tab.com 89 Ac tua lTe sts . Factory recovery partition B. D.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. E. A.www. user to move so the technician can check the computer for problems. B. "Pass Any Exam. Installation from Microsoft. and then select the Support tab. XCOPY all files from another computer C.actualtests. B.com D. Purchase a fully configured hard drive Answer: A. The user accidentally deleted the files. The local user profile is corrupt.CompTIA 220-701: Practice Exam A. B. Windows CD installation E.

com Ac tua lTe sts .co m 90 .CompTIA 220-701: Practice Exam C. user to explain the problem and listen without interrupting the user. 492 feet (150 meters) D. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Fiber D.actualtests. 100 feet (30 meters) B. ThinNet C. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. D. Any Time." . Increased RFI B. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam.www. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Decreased EMI D. Decreased ESD C. 328 feet (100 meters) C. UTP B.

Any Time." . Standard TCP/IP port B.actualtests. SCSI B. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts .co m 91 . Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. net use \\ComputerName\ShareName /persistent:YES :F D. USB port C. IDE D.com Ac A. ASR C.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Serial port D. net use \\ComputerName\ShareName /persistent:NO :F B. net use F: \\ComputerName\ShareName /persistent:NO C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Serial C. MSCONFIG B.www. Parallel port "Pass Any Exam. Task Manager D.

dos D. System Properties>Advanced>Environment Variables D.co m 92 . System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. Bootsect.ini file is an editable text file with one or more lines that reference partitions to boot to.actualtests. PCMCIA D. Ntbtlog. Sysprep. ISA B. Boot. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. PCIe C. System Properties>Advanced>Performance Settings>Advanced B.ini Answer: D Explanation: To configure dual-boot computers. you need to edit the boot. Any Time.inf C. System Properties>General C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.www. AGP Answer: B "Pass Any Exam.ini that is loaded by the ntldr file that loads the bootstrap process in a system.com Ac A. Where would they find this setting? sts . The boot." .txt B.

www. B. Blocking harmful network traffic C.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk." . Storing passwords B. Any Time.co m 93 . Default gateway C. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. The UPS is disconnected from the wall. C.com Ac tua lTe sts . Hostname B. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. The speaker wires were disconnected while cleaning. Which of the following is MOST likely the cause? A. Securing wireless access points D. A new security update is available for download. ISP D. D. The default printer is out of paper or offline. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.actualtests.

com 94 Ac A. Start > Help and Support C.www. The paper jam was caused by moisture in the paper tray. CAT6 B.in which adds the signature block to all email messages C.co m . RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A .CompTIA 220-701: Practice Exam A. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Which of the following is MOST appropriate? A. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. the customer asks for an explanation the cause of the problem. Cryptographic mechanism that identifies the sender as well as the message integrity B. Start > Programs > Accessories > System Tools > Help and Support D. Right-click My Computer > Help and Support B. B." . Due to condensation within the lower tray assembly. the functionality of the rollers was impaired and therefore ceased to transfer properly. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. CAT5e C. Email applicationadD. C.actualtests. An infallible method which binds a signature to a message D. The process of removal is so complex that only those certified for repair should attempt to resolve. RG-58ThinNet D. D. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Any Time.

" . D.actualtests. 8GB D. Generators extend the requirement to periodically change passwords. "Pass Any Exam. C. Allows digital video to a variety of devices D. B. Generators eliminate the requirement to establish log-in attempt limitations.www. Generators eliminate ausers tendency to create passwords that can be a security liability. 128GB sts . Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 .com Ac tua lTe A. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Allows a LCD projectors output to display on a laptops screen B. Generators create new passwords every time a user signs in to prevent social engineering. Allows analog video output to a variety of devices C. Any Time. 4GB C. 2GB B.

Motherboard B.actualtests. Standoffs C.www.co m .com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Cable C.CompTIA 220-701: Practice Exam A. You should install only the standoffs that align with the holes in the motherboard. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. DSL D. Screws D. sts . Dial-up B. Heatsink D. Capacitors Answer: C. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Any Time. CPU E. Riser cards B. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Fan C." .

Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.254. Malicious software attached to another piece of software D.co m 97 .15 D.www. 172.0. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Malicious software that changes theusers home page C. Malicious software that monitors Internet surfing habits B. Malicious software that is self-replicating and self-propagating B.168." .0. 10.0. Temporary Internet Files B. Malicious software attached to another piece of software D.25 C.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. 169.15 B.16.1.0. Browser Plug-Ins C. Any Time. 192. Malicious software that is self-replicating and self-propagating C. Downloaded Program Files D.actualtests.com Ac tua A. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam A.

"Pass Any Exam. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally.com Ac tua lTe sts .actualtests. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. USB hub C. Ability to detect hardware incompatibilities and resolve them C. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. KVM B.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Last Known Good Configuration D.www. Any Time. Safe Mode with Command Prompt C. Debugging Mode B. you would choose the Last Known Good Configuration advanced startup option. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Which of the following would be the BEST startup selection? A. Ability to detect and correct single bit errors in memory D.co m 98 ." . Ability to bypass the IRQ channels to work directly with the CPU B. Graphics adaptor D.

11a wireless card D. Restore the backup to a new hard drive.11n wireless card C.co m 99 ." .11g wireless card B. 802. Create a checklist of the most likely issues.www. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. 802. Run a backup routine. Answer: B QUESTION NO: 316 A. Any Time. B. Run a power supply test. Check the security log for error codes.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. D. Apply the latest service pack. C. C. Which of the following standards should the technician upgrade to? A. B.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. D. Before the technician performs any diagnostics which of the following actions should the technician take? A.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.actualtests. Boot into Safe Mode. 802. Update all software to determine if this corrects the problem. Which of the following should the technician do NEXT? tua lTe sts . What is a bluescreen message? How should the technician respond? "Pass Any Exam. 802. The customer asks the technician.

Explain that it is a message that assists in identifying problems based on the error code.www. System clock feature D. Under powered fan B.co m . Logical Token B. Pad locks C. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Which of the following is MOST likely causing the sound? A. Network Hub "Pass Any Exam. C. Which of the following will allow this functionality? A.com 100 Ac tua lTe sts . RSA keys D. Docking station B. Failed fan C. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A." . Daisy chain C. full size keyboard. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code.CompTIA 220-701: Practice Exam A. Tell the customer that abluescreen is another name for stop error. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. In the office they want to use a 24 LCD monitor. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system.actualtests. B. and a regular mouse without having to connect all of the devices each time. Any Time. D.

AppleTalk B. DHCP C. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.www.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. B. A private network between two computers using wireless cards without using a wireless access point between them.actualtests. IPX/SPX D. Solid state hard drive D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. SATA hard drive with a rubber gasket C. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. connectors for peripheral devices. lTe sts . PATA hard drive B. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.co m 101 . "Pass Any Exam. NetBEUI Answer: B. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. Any Time. Which of the following can be installed to accommodate the customers request? A.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO).CompTIA 220-701: Practice Exam D. It provides slots for expansion cards." . DNS E. and bays for storage devices.

Portable Heater E. which of the following must be performed for the installation to be successful? A. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. A. Laser Printer B. Vacuum Cleaner F.CompTIA 220-701: Practice Exam C. Computer Answer: B. ISA B.C. the AC adapter of the laptop and the computer. C. PCIe C. B. Laptop AC Adapter D." . AGP "Pass Any Exam. Monitor C.com Ac tua lTe sts . A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. D. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). D.www. A secured line of communication between two points through a public network. Use the Windows XP Professional for SATA card support feature when installing Windows. Any Time.actualtests. Create a utilities partition on the hard disk prior to OS install.F Explanation: He should plug in the monitor. Disable the system BIOS so the SATA card can take boot precedence. Nothing else should be plugged into the UPS under a user's desk. Press F6 when prompted to load the additional drivers.co m 102 . QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A.

Midway through Windows loading. Trojan tua lTe A client receives an email stating that their online auction has been compromised. power cycle the system. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Botnet attack C.actualtests. D. Bluetooth 2. 802. Which of the following is this an example of? sts .CompTIA 220-701: Practice Exam D. password along with all of their account information. Any Time.11b B.www. It says that they need to login and change their old username. C.com 103 Ac A. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Phishing B.co m . Press F8 after POST but before Windows begins to load.0 C. Enter System Configuration Utility and select Startup Menu. Spyware D. B. 802.11a Answer: B "Pass Any Exam." . Edit the config. Infrared D.sys file that is located on the root directory.

SCSI C. USB B.com Ac In a Windows machine. ST .actualtests. Any Time." . "Pass Any Exam.www. Serial D. RJ-11 B. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. From the MMC snap-in C. From the system configuration utility B. which of the following can the technician use to stop a program from loading at startup? (Select TWO). RJ-45 D. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. From the start command window D.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. but has to be terminated at the last device? A. BNC C.

Event Viewer B. when the black window opens. type CMD in the run line. Which of the following is the BEST response? A. D. Close existing ticket and open a new trouble ticket for the user. Unplug the power cable. B. Inform the user that the problem will be escalated to a supervisor for resolution. B. Unplug the power cable. C.actualtests. Have you removed and replaced the printer drivers already? C. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. MSCONFIG E. remove all the components inside the case and spray each one separately. Select Start. Inform the user that there is no record of the prior call. Performance Monitor D. Net stop Answer: B. C. Can I redirect your computer to a network printer until a technician can repair the problem? B. hold the can upright and spray." .co m . Any Time. Inform the user that a technician will be out to resolve their problem shortly. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. D. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago.CompTIA 220-701: Practice Exam A.com 105 Ac tua lTe sts . Which of the following is the BEST response from the technician? A.www. Registry C.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Leave the unit powered up so that any issues with cleaning can be immediately realized. "Pass Any Exam. type print lpt1 in the box. remove the cover.

UPS Answer: C. E. Anti-static mat E. C. Unplug the power cable.CompTIA 220-701: Practice Exam D. sts QUESTION NO: 338 . Which of the following are the MOST likely issues? (Select TWO). C.www. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.co m . Anti-static wrist strap D. Memory brand is different than the computer. D.fault isolation outlet C. A.actualtests. B. Which of the following should the technician do NEXT? A. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Any Time. GrounD.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. the BIOS only reports the original memory amount.com 106 Ac A. hold the can upside down and spray. Wait until the main battery is exhausted and then remove." . Disconnect all external devices. Memory is defective. tua lTe Memory was added to a Windows laptop and upon booting up. Anti-magnetic screwdrivers F. Remove the internal main battery. D. B. Memory size needs to be adjusted in Device Manager. remove the cover. "Pass Any Exam. Memory mismatch. Thermal transfer compound B. Operating system does not recognize the additional memory.D Answer: A. remove all components. Remove the CMOS battery.

When troubleshooting power issues D.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 .www. Cache D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Any Time. Verify the voltage powering the fan. When traveling to other countries C. Replace the fan. Removable storage C. A.com Ac tua lTe sts A. B. D.actualtests. When installing more powerful components . Which of the following is the BEST course of action? A. Replace then entire power supply. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. USB "Pass Any Exam." . C. Continue using the power supply until it fails. When putting a PC into long-term storage B. Front side bus B. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO).

Small wires impact and squeeze ink from a ribbon. B." . Heat from theprinthead boils a water-based ink.actualtests. Switching-mode power supply B. Nickel cadmium cell D.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Serial D. Any Time. Small wires strike and transfer ink from a ribbon. C. D. Answer: C Which of the following BEST describes how an impact printer works? A. Heat from theprinthead transfers an image onto the paper. Linear power supply C. C.co m 108 . B. Lithium ion cell Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 345 . SATA C. Heat from theprinthead melts the ink onto the paper.www. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. IEEE 1394 Answer: B.CompTIA 220-701: Practice Exam B. SCSI E. Heat from theprinthead boils a water-based ink. Toner sticks to photoconductive areas on a drum. Toner sticks to photoconductive areas on a drum. D.

32x C. SODIMM D. Although the technician has immediately responded to the dispatch. SATA B.www. ACPI C. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. IRQ D.ROM can be read? A. sts . Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A.co m . Any Time." .com 109 Ac tua lTe Explanation: : To define power management in laptop computers. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. you need to use ACPI standard. the technician finds the customer extremely angry that it has taken "Pass Any Exam. 48x D. It was introduced in 1996 and is an extension of the system BIOS. 24x B. AGP C. ODBC B.actualtests.

D. The wireless network is not properly configured. C. The technician then explained to the customer the importance of keeping a clean area around their computer.actualtests. D. Which of the following should be the technicians NEXT troubleshooting step? . Which of the following is the BEST course of action for the technician to take to resolve the issue? A. Ask another technician to verify that the findings are correct.CompTIA 220-701: Practice Exam over four hours for a response. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Which of the following is the MOST likely cause for the problem? A. D. Upon closure. C. B. actions taken and the outcome. lTe sts A technician has replaced a failed keyboard that was full of debris. B. to ensure that the keyboard is still functioning. but now they are unable to see the network at all. Focus on completing the task in an expedited manner.11n.11a to 802. Any Time. Recent provider upgrades have changed the wireless specification from 802. MAC filtering is preventing the computer from connecting to the network. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Follow up with the customer at a later date. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Upon closure. They were able to connect without a problem the day before. Answer: B "Pass Any Exam. Report the incident to thecustomers manager. Document the issue including findings.co m 110 .www." . document the situation and inform management that thecustomers behavior was undesirable. C. The wireless network card has been disabled by the hardware switch.com Ac tua A. document the situation and inform the manager that the customer was not happy with the response time. Empathize with the customer then focus on completing the task in an expedited manner. B. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop.

www.com Ac tua lTe A. B. sts . Firewall B.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. C. B. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. The DHCP service needs to be restarted on the client computer." . C. The printer address has changed and the customer needs to remap their printer. Which of the following is the MOST likely cause for the customers issue? A. The customer was able to print and then left on vacation. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Ethernet hub D. The print spooler service needs to be restarted on the client computer. D. Switch C.actualtests. Everyone else is able to print to the color printer without a problem. the customer asks what the tube of paste that came with the CPU is used for. D.co When installing a new CPU for a customer. It keeps the new CPU from falling out of the socket. Since returning the customer is only able to print to the black and white printer. Any Time. It prevents voltage from shorting out the CPU. It assists in keeping the CPU cool. It prevents theft by covering the values written on the CPU. Thecustomers permissions have changed and needs to be an administrator to print color. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A.

Full D. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. these files are then marked as archived.CompTIA 220-701: Practice Exam A.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Which of the following backup type should be selected? A.actualtests. A full backup backs up all the files on the disk.7 D.168.16 C. 8. Any Time. Incremental B.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. Copy C.1.9. Limited amount of memory for the display adapter B.3 B. Not enough free space on the hard drive C.co m 112 . Graphics card jumpers need to be reconfigured D. 176. 206. sts .www. The backup should clear the archive bit for each file.1. Which of the following is the MOST likely cause of this? A." .15.1.1. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. 192. A copy backup backs up the selected files and does not mark the files as archived.1.

Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. B. is clocked four times faster than a normal unit. C." . The technician should ask the customer to repeat the problem several times so they can verify all of the facts. has four integrated processing units.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. the technician knows what the solution is. twice the amount of cache.www. Answer: D QUESTION NO: 360 A dual core CPU has: A. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. double the number of pins. D. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . D. B. B.actualtests. has twice the cache of a dual core processor. Answer: C QUESTION NO: 361 A. two separate processing units. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam.com Ac tua While a customer is describing a problem to a technician. However. has two error correcting and checking units. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. D. the customer is not done describing all their symptoms. C. C. requires memory to be installed four units at a time. Any Time.co m 113 .

Calibrate the touch screen. Which of the following would BEST resolve this issue? A. Any Time. B. B. secure communications with websites. prevent unauthorized login attempts. Replace the touch screen.www. The laser will be hot.com Ac tua lTe sts ." . C. The print fuser will be hot. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. The ink carriage might move. Which of the following safety precautions must the technician be aware of before repairing the printer? A. "Pass Any Exam. provide remote assistance to users. D.co m 114 . The print spooler can catch any loose clothing. A UPS D. Replace the mouse.CompTIA 220-701: Practice Exam A. Reinstall the mouse drivers. A wrist strap B. encrypt the contents of a hard disk. C. D. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. D. C. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A.actualtests. Nonmetallic tools C. B.

Which of the following would be the BEST way to communicate the mandatory update to the users? A. Which of the following is the BEST way to respond the customer? A. B. telnet D. B. C." .co m Answer: C 115 . Any Time. ipconfig B. Disregard the statement and continue to resolve the new issue. Answer: C "Pass Any Exam. Install the update without notice.com Ac tua A. ping C. Stop the mandatory update. Ask the user about where information on that update was released.actualtests. State that the update has no relationship to the new issue and continue implementing a solution. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Post notices around the building. Email the users about the update.www. D. D. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Wait until the customer completes their statement andexplain how to resolve the new issue.

com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Ignore the call and call back afterwards. Control Panel>Services C. Clear any removable disks from all drives and start-up PC.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Install Windows Updates. Answer the call and then resume work. Save registry file "Pass Any Exam. Which of the following is the BEST course of action? A. Ask the customer for permission before answering the call. Control Panel>Configuring Desktop B.co m When attempting to boot-up. Backup registry file C. Disable plug and play in the BIOS.actualtests. C. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . . Export registry file B. Any Time. Display Settings>Advanced Settings D. how can the registry backup before changes are made? A. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. B. Remove any incompatible hardware. a PC displays MISSING NTLDR. D. Step outside and answer the call. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. D. C.www." . B.

C. 9-pinD. 6-pin Mini-DIN Answer: A "Pass Any Exam. D.co m Answer: B 117 .com Ac tua A. B. shell E. RJ-45 C.www. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802.11g network connectivity to a laptop. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. Install a wireless PCMCIA card. Any Time. Activate infrared ports in the BIOS. Update the firmware in LAN adapter. Start>Settings>Control Panel>System>Hardware C.actualtests. 15-pin D.shell B. Start>Settings>Control Panel>Speech D." .CompTIA 220-701: Practice Exam D. which of the following locations would provide access to adjust the input levels? . QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Which of the following would be the BEST method? A. Install a Bluetooth USB adapter.

Network .CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer.www. Any Time.actualtests. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. DDR RAM D. Autoexec. Task Scheduler C.co m An end user reports that anytime they try to print locally. Workstation D. nothing happens. Print Spooler B. Boot loader phase D." .bat C. SODIMM B. Logon phase B. RIMM C. Which of the following is the MOST likely cause of the problem? A. "Pass Any Exam. The user does not have the correct printer driver. Which of the following services is MOST likely causing the issue? . SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. Which of the following is the memory type? A. One of the memory modules has 168 pins.

B.com Ac A. C. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. "Pass Any Exam. The printers USB port is not compatible. The monitor has failed. Install the support tools from the Windows XP CD. There is no display on the monitor and the PC shuts off following the beep. Run theipconfig /registerdns command." . Hard drive is failing D. Any Time. Which of the following should the technician do? sts QUESTION NO: 381 . Modify the path variable to include the location of winipcfg. B. The operating system is corrupt.CompTIA 220-701: Practice Exam B. The CPU has dislodged from its socket. Power supply warming or cooling B. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Run theipconfig /all command. Which of the following is the MOST likely cause of the noise? A. Which of the following is the MOST likely problem? A.co m 119 . The report is not formatted to use USB. D. D.exe. C.actualtests. D.www. The user does not have the correct network drivers. The hard disk drive has failed. C. Error correcting memory making data adjustments C. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on.

Answer: B QUESTION NO: 386 "Pass Any Exam. Install additional ribbon cables. Which of the following should the technician do? A. enable one of the new devices in each profile. Which of the following is a BEST practice to ensure that the companys data is protected? A. MAC filtering C. Use thefdisk command.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Repartition the hard drive. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? .co m . B. C. C.ROM drive. Sometimes either or both devices fail to function. Use the format command. Upgrade the device drivers for both components. D.www. Any Time. Upgrade the power supply. ISDN B. DNS D." .com 120 Ac tua lTe A. D. Create two hardware profiles. Use a low level format.actualtests. but either device will function if the other is disconnected. B.

Windows C.co m 121 . DDR2 RAM "Pass Any Exam. Installing same memory type but at a slower rate of speed A.www. the technician verifies that the hard drive is being correctly recognized by the BIOS. B. Installing the fastest memory available B. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. The hard drive jumpers are configured incorrectly. Documents and Settings D." .CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Program Files B. The BIOS must be set to auto-detect the hard drive. D. C. Installing the newest memory available D. While troubleshooting. Dual independent bus architecture B. Installing more memory of the same type and speed C.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. The user has placed a non-bootable floppy diskette into the diskette drive.actualtests. The hard drive has failed. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Any Time.

actualtests. TwisteD.pair copper wire B. Any Time. TwisteD. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. Fiber optic C. Fiber optic B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. IEEE 1394 D.www. Hyperthreading D. Fiber optic B. Coaxial D.CompTIA 220-701: Practice Exam C." . UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .co m Answer: C 122 . IEEE 1394 C. IEEE 1394 C.com Ac tua lTe A. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.pair copper wire D.

Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. Express bus C. and bays for storage devices.actualtests. Once a portable computer is inserted in a docking station it behaves like a desktop computer. ISA slot D. TCP/IP "Pass Any Exam. Any Time. RJ-45 B." . Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Dual channel B. It provides slots for expansion cards. connectors for peripheral devices. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. SC D. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. LC C. ECC D. Docking station B.co m .CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Non-ECC C.com 123 Ac tua lTe sts .www.

" . On top of a component D.actualtests. A user would need to manually type the SSID to connect. B. C. 802. On the outside of a heat sink B. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. Dual Inline Package (DIP) B. Answer: A "Pass Any Exam.11a C. The access point would now transmit on only one channel. Hyperthreading D. In the socket of a component C. D.co m 124 .www. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. 802. Data encryption would be more secure over wireless connections. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.com Ac tua lTe sts QUESTION NO: 398 . Any Time.11n D. Data encryption would be less secure over wireless connections. L2 cache C.CompTIA 220-701: Practice Exam B.

CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.0.0. Windows Multilingual Interface Pack D.0. Upgrade retains user settings C.com 125 Ac tua lTe sts . 255.www. Windows Language Wizard B.0. 255.0 D.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0 B.0.actualtests. Any Time. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.255.255." . 255.255.255.1 C. Applications need to be reinstalled with an upgrade D.255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. 255. Upgrade formats the drive B. Windows Multiple Language Keyboard Pack C. QUESTION NO: 403 A user reports that their USB device has stopped working.co m .0.

co m . D. Determine how long the user has had the problem. Any Time. seeing windows." . Determine if changes have been made that could have caused the problem. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. B. RAM C. three-dimensional viewer.CompTIA 220-701: Practice Exam A.actualtests.mp3 at the end of mpeg layer 3 file names in Windows XP? A. RAID D. Determine how long before the user is due for an upgraded system. a user has the ability to customize translucent windows called: lTe sts . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. D. Determine if any other users are affected by the problem.com 126 Ac A. aero glass. BIOS B. B. C. C. floating bars.www. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. CPU "Pass Any Exam. tua In Windows Vista Ultimate. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .

C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application.co m 127 . D. Higher response time B. Incremental B. The user has asked that a full backup be run every day. To support active desktop E.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Document all issues. Which of the following types of backup should the technician select? . Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. The technician has validated the problem and suspects that the application needs to be reinstalled. Establish a theory of probable cause. Limited display size C. Differential D. C. Any Time. B. findings and solutions. Limited bandwidth Answer: B.www. Perform a backup before making any changes.com Ac tua A.actualtests. Establish a plan of action to resolve the problem. Daily C. A. Answer: C "Pass Any Exam." . Support different resolutions D. Which of the following is the NEXT step that the technician should take? A.

com Ac tua lTe sts . The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Which of the following utilities should the technician run? A. ipconfig C. C. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Which of the following should the technician do NEXT? A. Any Time. B. Which of the following should the technician do NEXT? A. dxdiag Answer: D Explanation: To test the DirectX functionality. B. D. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. C.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. msconfig D.co m 128 . you need to use the DxDiag utility (DirectX Diagnostics). Question the user and make sure that they have not made any changes to their system recently.www. Run a backup of the system. D. Run a full system backup." .ROM drive and tested that everything is working properly.ROM drive and has tested and found that the drive is defective.actualtests. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Call their manager and report the status of the issue. Develop a plan to get the drive replaced. regedit B. Document their findings and the actions taken. Call their manager and report the status of the issue. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. "Pass Any Exam.

Hal. Ntbootdd. 1. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.com 129 Ac tua lTe sts .actualtests. Ntldr C. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Use the proper acronyms.5 times the physical memory D. 4095MB C. Use non-technical terms. Smss. Which of the following is the BEST approach to tell the customer what is going on? A. B." . 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.exe B.dll Answer: D Explanation: The HAL.co m . Use technical jargon. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. D. C.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. The size equal to the physical memory B.www.sys D. Use email so that everything is in writing. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A.

D. B. Which of the following is MOST likely causing the shutdown issues? lTe sts . C. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls." . Skip the first appointment. Restate the issues to the customer for validation. explain the reasoning to the client. Inform the client the service must be rescheduled with a different technician. Get a language to language conversion dictionary to help understand what is being said. Power supply to the room is not great enough for both the copy machine and the computer.CompTIA 220-701: Practice Exam A. B. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. Power supply on the computer is going bad. D. Answer: C QUESTION NO: 418 A. Which of the following is the BEST course of action to take care of the appointments during that day? A. Any Time. Electromagnetic interference due to the copy machine in the room. C.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. C. Go to the first scheduled appointment late. Improper ventilation from dust buildup inside the computer.actualtests. D. Ask to get an interpreter to assist in the language barrier. It has been in service for four years and is located in a copier room. Call the customers scheduled that day and reschedule all the appointments to different days.www. RS-422 B. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. RS-232 "Pass Any Exam.9 port? A. B. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. and make the repairs as quick as possible to try to catch up on the schedule.co m .

9 B. B.com Ac tua lTe sts . 15 C. More horsepower will be provided. G. C.CompTIA 220-701: Practice Exam C. Enable Volume Shadow Copy. Disable WEP. Any Time." .actualtests. Enable DHCP. QUESTION NO: 421 How many pins does a VGA Connector have? A. Disable SSID broadcast. D. D.www. More devices can be powered at one time. Use a MAC filtering. Higher electricity measured in volts. 25 D. Answer: A. Greater duration of power availability. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE).co m Answer: B 131 .G "Pass Any Exam.D. F. Use WPA encryption. E. Use a TPM Chip. A. B. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. IEEE 1284 D. C.

Add an infrared connection to all computers.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. 16-bit card B. A virus does not require user interaction.0Mbps. 1. 256-bit card ." . Which of the following provides the BEST solution? . Which of the following is the BEST solution? A. D. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. B. 450Mbps C. 480Mbps B.5Mbps. Add a USB hub to each computer. Any Time.actualtests.0 data rates? A. 12Mbps. B. 10Mbps.www.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 1. C.5Mbps. 2. 360Mbps D. C. 16Mbps. 20Mbps. "Pass Any Exam.0Mbps. 128-bit card D. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 32-bit card C. 2.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. A worm self-replicates. Add a Bluetooth connection to all computers. Add a KVM switch to thetechnicians computer. A worm requires user interaction.

" . Any Time. D. Go to the second appointment because it is listed as priority and then reschedule the first. B. apologize. C. call the second customer and explain you are running late. Which of the following would be the BEST way to handle the situation? A. Which of the following should the technician do FIRST upon arrival at the customer site? A. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. B. lTe A service call is taking longer than expected for a technician. Call the second customer. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. Leave the current service call to make the next service call.co m . and go to the next service call. Stay on the current service call and arrive late on the next service call. C. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. "Pass Any Exam.actualtests. and reschedule. C. Make the first appointment and then. this is going to make the technician late for the next service call appointment. A virus self-replicates. apologize. Try to hurry at the first appointment to make it to the second appointment in a timely manner. B.com 133 Ac tua A. after completion.www.CompTIA 220-701: Practice Exam D. Which of the following is the BEST resolution for the issue? sts . Call the next service call. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. D. Rush to finish the job. and reschedule.

Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language.co m 134 . RJ-11 B. Windows Media Center C. Explain that the issue can not be resolved because the technician does not understand the language. BNC D. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. D. Which of the following applications can be used? A. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Which of the following options should the technician do NEXT? A.com Ac tua A. Tell the customer that the operating system is corrupted and must be reinstalled. B. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.www.actualtests. Windows Defender B. Change the language and complete the service call.CompTIA 220-701: Practice Exam D. Ask the customer if the technician can change the language." . Windows Narrator "Pass Any Exam. Call another technician who has worked with this customer in the past and inquire about any prior issues. Any Time. The current language on the workstation is the customers native language. C. RJ-45 C. Windows Sidebar D.

Which of the following is the MOST likely cause? A.actualtests.com Ac QUESTION NO: 435 tua lTe sts . Memory failure D. WindowsVista Ultimate C. WindowsVista Business D. Windows Vista Home Basic B. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Hard drive failure C. Windows Vista Home Premium C. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Any Time. Pointing stick failure B.www. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.co m 135 . Windows XP Professional B." . Windows XPMedia Center D.

D.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. User Account Control D. D. B. B. a person who go through a corporations waste to see if they can use any of the information. Task Manager B. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. hives. a worm that attacks multiple computers and memorizes each computers keystrokes. applets." . Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Any Time.actualtests. C. icons. The printer was working fine Friday. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page.co m 136 . gadgets. C. Sidebar Interface C. targeted email that is directed at a group of users so that it appears to be from a legitimate source.www. Answer: C QUESTION NO: 438 A.

CompTIA 220-701: Practice Exam A. C. the technician believes that the computers video card has failed. Which of the following steps should the technician take NEXT? A. Spooler service needs to be restarted. Question the user to determine what has caused the video card to fail. C. Wrong type of paper is being used for this printer. a computer must meet which of the following hardware requirements? sts .actualtests. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. After speaking with the user and examining the symptoms.com 137 Ac A. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor.co m .www. The printer drivers need to be rolled back to a previous version. Too many pages are being sent to the printer at one time. Any Time. D. 128MB graphics card C. Establish an alternative diagnosis. Key fob C. Verify that all other computer components are operating normally." . D. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Username B. Replace the video card to confirm diagnosis. B. "Pass Any Exam. 800MHz processor B. B. Smart cards D. LCD monitor D.

RAM D. D. Enter the Compatibility tab and select Run in 256 colors. Enter the Compatibility tab and select Disable Visual Themes. Without changing Windows Vistas system-wide color depth settings. Select Run in 256 colors. Hard drive Answer: D "Pass Any Exam.EXE D.actualtests. B. The Compatibility tab within an application shortcuts Properties B. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Right-click the applications shortcut and choose Properties. Right-click the applications shortcut and choose Explore.www. Case fan B. Select Disable Visual Themes. Right-click the applications shortcut and choose Compatibility. Which of the following is MOST likely the issue? A. Processor C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. CONVERT. which of the following will BEST fix this issue? .co m 138 . Right-click the applications shortcut and choose Properties. lTe sts A user owns older software that requires 8-bit color depth in order to run properly.com Ac Answer: A tua A. C. DOSKEY C. Any Time." .

Debugging Mode B. Dxdiag C. Debugging Mode D. Which of the following should be used to troubleshoot this error? A. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program.actualtests. but the stop errors continue. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. The technician has uninstalled the program. Last Known Good Configuration D. Telnet D. Event Viewer Answer: D QUESTION NO: 447 A.com 139 Ac A technician is working on a computer that has a virus downloaded on it.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Active Directory Restore Mode C. Disable Automatic Restart .co m A technician is unable to log into a users computer after installing new hardware. Device Manager B. a computer is getting stop errors. Which of the following Advanced Startup options would BEST resolve this issue? .www. Safe Mode B. Any Time. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam." . Last Known Good Configuration C. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus.

Electrostatic Discharge (ESD) C.com Ac tua lTe sts . USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Which of the following would need to be created prior to the installs? A.actualtests. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Debugging Mode B. Cordless phones D.co m 140 . Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.www. Safe Mode D. Any Time. Voltages and size D.CompTIA 220-701: Practice Exam A. Incandescent lighting "Pass Any Exam. Wattage and size B. Restore Point B. The access point is next to a speaker B. Back up of the data C. Last Known Good Configuration C. Which of the following would MOST likely cause the connection drops? A." .4GHz wireless access point that drops connections. Resistance and size C. Emergency Repair Disk (ERD) D.

Defrag C." . it will not delete. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue.11 standards operates at a maximum speed of 11Mbps? A. The largest cache that resides at the chip level. The fastest cache that resides at the chip level.co A technician notices that a group of users are continuously searching their computers for the same files. 802.com 141 Ac tua lTe A. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. The fastest cache that resides outside the chip level. Scandisk sts .actualtests. The largest cache that resides outside the chip level.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. B. C. D. Which of the following would BEST assist their searches? m .www. Chkdsk B. 802. Any Time.11b B. 802. 802. Which of the following is the MOST likely reason? "Pass Any Exam.11g D. Indexing D.11n C. When the technician tries to delete the job.

Any Time.www. D. The printer is set in draft mode in the printer properties. This printer is not capable of printing such fine details select another type of printer. Which of the following options would BEST help troubleshoot the problem? A. Power cycle the printer.actualtests. Wi-Fi C. The job must be deleted using theprinters front panel. Bluetooth "Pass Any Exam.CompTIA 220-701: Practice Exam A. C. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. B. Send a test page to the printer.com 142 Ac A. Some of the inkjets are clogged in the cartridge. B.co m . Infrared D. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Which of the following is the MOST likely cause of the missing detail? lTe sts . Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Replace all of the print cartridges. C. The technician does not have the necessary permissions. The printer does not support the font on the document. B." . D. Once a job is submitted to the queue it cannot be removed. The user submitted the job as a priority. Gigabit Ethernet B. Run an alignment page. C. D.

key authentication C. Which of the following is the FIRST step the technician should take? tua lTe sts A. C. WPA withshareD. WEP withshareD. replace the printer and then print everything that was saved.co Which of this following wireless security options is MOST secure? m 143 .11a D." . Notify all users before unplugging the printer.www. D.key authentication B.11b C.com Ac A technician must replace a network printer.actualtests. 802. 802.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. WEP2 withshareD.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.key authentication . WPA2 withshareD. Unplug the network printer and then replace with a new printer. Save all print jobs.11n B. 802.key authentication D. B. Any Time. 802. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. Delete all print jobs before replacing the printer.

ini C.actualtests. D. Enter hard drive information manually into the Boot. "Pass Any Exam. After installing the hard drive which of the following must the technician do NEXT? A. convert B.co m 144 .ini file. sysedit B. The system cannot connect to the network. Any Time. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. Enter hard drive information manually into the Autoexec. B. Enter hard drive information manually into the BIOS.bat.www.com Ac tua A. D. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . B. C. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. msconfig D. C. Which of the following is MOST likely the cause of this problem? A.CompTIA 220-701: Practice Exam A." . boot. The hard drive is faulty and needs to be replaced. Enter hard drive information manually into theNtldr file. The system does not have enough free hard drive space. fdisk C. chkdsk D. The automatically restart feature in System Failure option is on.

co m . Hard drive is faulty. BIOSis reporting a memory error." . Start>Run>Regedit B. Which of the following is the MOST likely problem? A.actualtests. My Computer>Hardware>Settings D. D.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . B. In which of the following can the technician go to review the IRQ settings? A. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps.www. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. C. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Device Manager>Computer Properties C. Any Time. Control Panel>Power Options>Hibernate tab B. BIOS>Power Menu>S11>Hibernate D. APM is off. Device Manager>Power Options>Check-off the Hibernate box C. Answer: B QUESTION NO: 470 "Pass Any Exam. The technician suspects an IRQ conflict.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. CMOS battery is dead.

The toner cartridge is defective. Power supply is the wrong voltage. C. D. Powersupplys fan is defective. B. D. Power supply is the wrong form factor. The workstation does not power up properly. Answer: A A. B. C. The workstation will power up if only a single drive is connected. Any Time.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Windows XP Professional C. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Windows Vista Home Basic B. The fuser unit is defective. B.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Power supply wattage is too high. Power supply is the wrong form factor. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation.co m 146 .actualtests. D. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Which of the following is the solution? A. Powersupplys fan is defective." .www. Power supply wattage is too low. The feed roller is defective. The pick-up roller is defective. Power supply is the wrong wattage. C. Which of the following is the MOST likely cause? A. Window Vista Home Premium "Pass Any Exam.

UPS B. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. Any Time." . Lower cost B.www. SLI B. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . ECC C.co QUESTION NO: 475 m 147 . Better cooling D. DLT D. Error detection C. DDR C.CompTIA 220-701: Practice Exam D. SLI D.actualtests. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.com Ac tua lTe A. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.

SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. QUESTION NO: 480 "Pass Any Exam. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . SNMP C. The use of an SSID cannot limit access even though it is used by all the routers. MAC filtering D." . SSID broadcasts C. Any Time.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. WEP keys B.0 D. USB 2. This method allows access to only computers that have specific MAC addresses. FTP D.actualtests. but requires the last device to use a terminator? A.co m . IEEE 1394 C. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. VPN B. There is no IP filtering or DNS filtering.com 148 Ac A.www. Parallel B.

CompTIA 220-701: Practice Exam Two wireless access points are located near each other.www. Adware B.hoc C. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . RFI B. CRT C." . which of the following settings should be changed to prevent interference between the two devices? A.co m 149 . Worms D. WEP key B. Hazardous chemicals or compounds C. Any Time.actualtests. Channel number C. SSID broadcast ID D.com Ac A. High temperature warnings and cautions D. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. Network diagram to prevent damaging any cables "Pass Any Exam. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. EMI D. AD. Slipping hazards or dangerous footing concerns B.

Change the toner cartridges. Which of the following is MOST likely having an issue? A. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. RF or wireless interference B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Touch pad B. Replace communications cable. Check to the correct type of paper is being used. Add additional memory to the printer. C." . Static or ESD damage D.co m . Which of the following is a primary safety factor when using a soldering iron? A. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. D. B.actualtests. IEEE 1394 port D.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Voltage or shocks C. Any Time.www. Flash drive C.

which of the following features should they research? A. Which of the following devices is MOST likely connected to the other end of the cable? A. UTP C.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. .actualtests. Any Time.co m 151 . calendar.CompTIA 220-701: Practice Exam A. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. Switch B. If they want to add more gadgets. because it has much lower crosstalk and interference in comparison to copper cables." . BitLocker "Pass Any Exam. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. RJ-11 D. CRT monitor C. LCD monitor B. NIC D. Scanner D. and several other items on their display. STP B. They can span distances of several kilometers. Fax machine C.www. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A.

Document findings. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Sidebar D. Any Time. Which of the following is MOST likely the issue? A. Case fan B. B. Answer: A "Pass Any Exam. Heat sink C. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. C. The sound card is not connected properly. The drives device driver needs to be updated. D. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Which of the following troubleshooting steps is NEXT? A. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer." . actions. The system does not have enough RAM installed.www. Ask the customer what the issue is. Power supply D. B. C. D. Establish a theory of probable cause. and outcomes. Decoder software needs to be loaded.CompTIA 220-701: Practice Exam B.co m 152 . Defender C.actualtests. Establish a plan of action to resolve the problem.com Ac tua A.

actualtests. and outcomes. and outcomes. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. B.www.com Ac tua lTe A.co A technician arrives at a customers location in response to a call. D. Test the theory to determine cause. sts . Establish a plan of action to resolve the problem and implement a solution. Ask the customer questions to identify the problem. actions.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. The BIOS need to be updated. Which of the following is causing this to happen? A. Answer: D QUESTION NO: 497 "Pass Any Exam. C. The power supply has a loose connection. Document findings. Verify full functionality and implement preventative measures. The system is in hibernation mode. D. mouse movement and the power light is blinking. D." . The keyboard is faulty. B. Document findings. B. C. Any Time. C. actions. Verify full system functionality. Which of the following troubleshooting steps is NEXT? A. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Establish a theory of probable cause.

CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. tua A user purchased a TCP/IP laser printer. D. The technician needs local administrative rights.co m 154 . Fans provide active cooling. Configure the IP settings. Fans are applied with thermal compound.com Ac A. Ctrl + alt + L "Pass Any Exam. Fans must be directly applied to the cooled component. C. C. The operating system is corrupt. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation." . Fans provide passive cooling.heatsinks do not. Configure NetBEUI settings. Which of the following is MOST likely the cause for this problem? A. Ctrl + alt + delete then lock computer B. The technician needs to map the drive. Print out a test page. B. The technician needs domain administrator rights. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . D. D.heatsinks are not. C.www. Download the latest drivers from the manufacturer. B. A. which of the following shortcuts can lock the computer without logging off the user? (Select TWO).heatsinks provide active cooling. B. Windows key + L C.actualtests.heatsinks provide passive cooling. Any Time.

actualtests.com Ac tua lTe sts . then you can try to toggle the video output function key and plug in an external monitor to the laptop. D. A video card with at least 16MB of VRAM D. The video cable connecting the monitor is loose. Windows key + Alt + M Answer: A. "Pass Any Exam.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. The AC adapter was inserted in the incorrect port. A CD.www. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. the AC adapter for their older laptop quit working. The laptop BIOS was not updated to support external video." . which of the following must be available in the computer? A. Which of the following is the MOST likely cause? A. Windows key + alt + delete E.co m 155 . The function key was not pressed to toggle the video output. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. The monitor and laptop video cards are incompatible. Answer: C Explanation: If the display of the laptop is not working. Which of the following is the MOST likely explanation? A.CompTIA 220-701: Practice Exam D. C. QUESTION NO: 503 A user reports that during a business trip to Europe.ROM drive C. B. A hard drive with more than 4MB of free space B. Any Time.

actualtests. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. Adjust the refresh rate of the display to 72 Hertz.CompTIA 220-701: Practice Exam B.www. Uncheck Extend my Windows Desktop in the Display Properties. C. The laptop is near a source of EMF interference. A Remote Desktop session has been established on laptop. D. their pointer will randomly move about the screen or highlight words.com Ac tua A. The adapter was rated for 220-240 Volts. The adapter was rated for 110-120 Volts. The adapter was rated at 50-60 Hertz. lTe A user reports that when they are typing. Toggle the function key for the video display.co Answer: C m 156 . The mouse pointer software is corrupt. instead of seeing their desktop they only see their background graphic. IPSec B. PGP D. Any Time. C. Change the display resolution to a lower setting. The sensitivity of the touch pad is too high." . Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. D. CHAP II Answer: B "Pass Any Exam. EFS C. C. D. B. B. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . Which of the following will correct this problem? A.

B. Run the defrag command on the system. D. . Which of the following steps would shorten the startup time? A. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. C. Configure biometric authentication. C.www. After completing the initial configuration. Install system patches. Run a full anti-virus scan. Format the drive. "Pass Any Exam.actualtests. Store the drive next to a magnet for one hour. which of the following MOST reliably prevents all data from being stolen? A. D. they notice the system takes a long time to display the desktop. Setup user profiles. B." . Install anti-virus software.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Remove the control circuit board from the drive.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Any Time. D. Install network monitoring software and perform a trace. B. Encrypt all local data files.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Physically destroy the disk platters. Perform a disk defragmentation. C.

Launch the File and Transfer Wizard. The laptop battery is defective and needs to be replaced. The laptop has an electrical short in the power supply.www. C. The customer is using the laptop power button instead of the docking station power button. C.co m . Which of the following is MOST likely causing this? A. D.B QUESTION NO: 513 A technician is troubleshooting a computer error. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station.actualtests. Which of the following steps should the technician take prior to installing the application? (Select TWO). They have had problems installing this application in the past. D. Answer: C QUESTION NO: 512 A. Boot the computer in Safe Mode. B. they called the OEM and identify the problem." . Any Time. C. Call the department management to document the issue. Read the application release notes.CompTIA 220-701: Practice Exam B. After initial troubleshooting. Answer: A. Defragment the hard drive. The laptop power cord is being used instead of the docking station power cord. E. lTe sts . Create a restore point. D. Run thechkdsk /f command on the system. Decrease the size of the paging file. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. The customer can power up the laptop when using the power cord without the docking station. Remove unneeded startup applications. Which of the following should the technician do FIRST after the problem is resolved? A.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. B. "Pass Any Exam.

Any Time. D. It runs slower than the processor speed.com Ac tua lTe sts .168. Post the solution on an online tech forum. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.CompTIA 220-701: Practice Exam B. Answer: B QUESTION NO: 514 The IP address: 192.0. Monitors sessions between two hosts C. Class B C. Describe the issue at the next staff meeting. Provides a logical connection between a workstation and the network infrastructure D.co m 159 . Class C D. Assigns IP address to the workstation B. C. Document the issue and the applied solution.actualtests. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A." .www. It runs at processor speed. D. Class A B. It runs at half the processor speed. C. B. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. It runs faster than the processor speed.10 is an example of which of the following address classes? A.

Hubs are limited to a bandwidth of 4Mbps. C.www. B. cached website credentials and desktop preferences. Hubs only support TCP/IP protocols. From Windows Explorer. and import it to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). SPX B. Any Time. B. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. A. TCP D. Which of the following should they do NEXT? "Pass Any Exam. A hub directs traffic between locally attached computers. The customer has required all personal information be migrated to the new computer including favorites. copy the users profile from the old system to the new system. IP Answer: C. DLC E. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . NetBIOS C.co m 160 . A hub broadcasts all traffic to all ports. D. A. C. D.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. Use the USMT to export the data from the old system.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.actualtests." . In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. Useregedit to export the user data to the new system.

co m .CompTIA 220-701: Practice Exam A. D. Lower the pointer speed in the Mouse Control Panel applet." . Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Which of the following is the BEST option to solve this issue? A. Which of the following should the technician do? "Pass Any Exam. The laptops NIC needs updated drivers. If they connect the AC adapter. B. Update the drivers for the video card. The laptop is not receiving enough power from the battery so a second battery should be installed. The power management settings on their laptop are set to disable the internal NIC. C.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. D. Format the hard drive and reinstall the OS. Any Time. Disassemble the monitor to prepare disposal of parts independently. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Discharge the CRT prior to disposal. Update the drivers for the touchpad. Answer: A QUESTION NO: 522 A. While preparing the files for the disc burning. Dispose of the monitor in the trash. The laptop is not receiving enough power from the battery so the battery should be replaced. Dispose of the monitor according to applicable environmental regulations.actualtests. C. they can connect to the network. D. B. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Which of the following is the MOST likely cause? lTe sts .www. B. the technician notices files that pertain to other employees. C.

Tell the user that they will return later in the day once they have cleaned their desk. Which of the following actions should be taken? A. The user is quite messy and has a lot of paper strewn about. Which of the following should the technician do? A. they cannot identify their username. C.actualtests. Any Time. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. D.CompTIA 220-701: Practice Exam A. Carry it with the screen closest to your body. Delete the files off the portable drive once they are finished burning the disc.com Ac tua lTe sts . however. Carry it by using both the power and video cords for stability. D. Provide copies of the files to the people named on them. B. "Pass Any Exam. providing standard permissions.www. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Carry it by holding it upside down by the base.co m 162 . Reset the password for them and inform them of their username. D. Report the issue to theusers manager and return the next day to work on the issue. D. Keep the files on the portable drive and then look at them later for confidential material. Call the person that wants the disc burned andask them if they can look at the files. C. Follow thecompanys established guidelines to reset passwords. The technician needs to work on the issue but is distracted by the users mess. B. Schedule a later time to call them back once they remember their username. B. B. Create a new account for the user. C." . Organize theusers papers into file folders. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. C. Carry it with the protrusion on the back facing your body.

understand. give first impression. B. Respond by informing caller to slow down and change their attitude. Verify that the user has not made any OS changes. ask for help and respond. put on hold. C.com Ac QUESTION NO: 529 tua Answer: B lTe sts . After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Open the case and determine the cause of the noise. Attempt to replicate and verify the issue. Receive. put on hold and forward. Receive.www. evaluate and respond. Respond by asking the caller to slow down and repeat the concern twice. D. D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A." . Which of the following should be the FIRST course of action? A.actualtests. Receive. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Receive. B. Ask the caller to call back when they are in a better mood. Answer: C "Pass Any Exam. and forward. C. B.co m 163 . Any Time. C. D. A customer reports that when the computer starts up. interpret. it sounds like an airplane taking off. Check the BIOS for temperature changes. Listen to callers concern without interrupting and being judgmental. Which of the following would be the MOST effective way to respond to this call? A.

Which of the following is the BEST course of action? A. 6 volts B. Put the customer on hold just for a few minutes. Forward the customer to another technician in order to listen to the co-worker. The technician receives another incoming call from the technician's friend. Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Answer: B QUESTION NO: 533 A technician is responding to a customers call. D. Ask the customer's permission to put them on hold. C. B." . Avoid the incoming call and call back later. 12 volts C. At the same time. 24 volts D. Email the manufacturer with the details of the issue. C.com 164 Ac tua QUESTION NO: 532 lTe sts . Write down error code and ask for assistance. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. B.www.actualtests. Update the OS with the most recent patches. D. Forward the customer to another technician. 32 volts Answer: B A technician is on the phone with a customer.co m . Which of the following is the BEST course of action? A. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. "Pass Any Exam. a co-worker asks the technician for assistance. Any Time. Research online forums for assistance.

actualtests. C. disabling the firewall did not help the issue. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Reinstall the firewall software. C. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. After speaking with the user. B.com Ac tua lTe sts . D. Formulate another theory as to what might be causing the problem. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. Replace RAM modules and verify that all other system components are operating properly.co m 165 . Contact the user to determine if any recent changes have been made to the computer. Put the customer on hold just for a few minutes and assist the co-worker. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. D.www. however. Use Windows Recovery Console to perform a repair installation of Windows. Any Time. Which of the following troubleshooting steps should the technician perform FIRST? A. Which of the following troubleshooting steps should the technician take NEXT? A. the technician believes that firewall settings may be the cause. Replace the motherboard and perform a system restore. D. Document that disabling the firewall did not solve the issue and call another technician for assistance." . B. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam B. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. C. Replace the workstations NIC.

B. Answer: B QUESTION NO: 539 "Pass Any Exam. sts . D. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows.com Ac QUESTION NO: 538 tua lTe A." . C. The technician speaks with the user. D. B. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Which of the following should the technician do NEXT? A. a technician discovers content which they believe may be illegal. Perform a virus scan and evaluate the results. Use an uninterruptible power supply (UPS).CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. D. Insist that the user immediately delete the content. B. Use a signal attenuator. Establish a theory as to what caused the changes to the computer.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. C. Which of the following describes the BEST course of action? A. Use a surge protector.actualtests. Install anti-spyware and run an initial scan.www. Delete all the illegal content from the user's computer. Report theusers story to management and wait for further instructions. Ignore the content and complete the repair. Report the situation to the appropriate authorities. C. Any Time. Answer: D Answer: A While troubleshooting a problem on a users computer. Plug the computer into a different power outlet.

com Ac tua Which of the following RAM types requires that all available memory slots be filled. B. RDRAM C. It is not appropriate unless the content is public knowledge.www. It is never appropriate to copy acustomers data. Any Time. A low toner cartridge "Pass Any Exam. from computers which are in for repair. When is it appropriate to make copies of a customers confidential data? A. Ignore the situation so as to avoid workplace conflict. Confiscate the co-workers personal storage media. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. DRAM D. random characters? A. C. D. A corrupt software driver B. Report the situation to appropriate authorities." . C. DDR3 B. resulting in the need for continuity chips in otherwise unused slots? lTe sts . For backup purposes and if the technician deems it necessary. Notify the customer about their stolen data.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. D. For backup purposes and with thecustomers permission. B. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical.co m 167 . Answer: C QUESTION NO: 541 A. Which of the following is the BEST course of action? A. Excessive humidity C.actualtests.

Video capture card lTe If using Windows Media Center. KVM switch B. WEP B. Any Time.www. TV tuner card C." . B. WAP D.actualtests. C. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. HTTP Answer: A "Pass Any Exam. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. D.co m 168 . Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. HTTPS C. Windows 2000.CompTIA 220-701: Practice Exam D.com Ac tua A. Windows XP Professional. Windows XP Home Edition. Docking station D. which of the following hardware components needs to be installed? sts . WindowsVista Ultimate.

1024GB D. WPA D.co m . HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. SFTP B. L2 cache B. CMOS battery C.com 169 Ac tua lTe sts ." . System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. 32GB C. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Any Time.www.actualtests. 16GB B. WAP C. Although Windows XP lets you format only up to 32GB but can read larger volumes. Which of the following components should the technician replace? A.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. Processor D. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.

www. Passive C. Check the wireless card for antenna connections. RAM capacity C.com Ac tua lTe sts . Check the wireless card to be sure it is seated correctly.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. 110 C.C. which of the following ports is used for Remote Desktop (RDP)? A. A. Any Time. Liquid D. 80 B. Explanation of error codes Answer: A.co m 170 . D. Check to see if wireless is turned on. B. 3389 Answer: D "Pass Any Exam. Hidden devices D. C. Active Answer: D QUESTION NO: 552 By default. Check the software for a complete install. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Devices by type B. I/O address ranges E.CompTIA 220-701: Practice Exam A. Mapped network drives F.actualtests." . Heatsink B. 2335 D.

is used for Telnet? A. Multimedia B.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. NIC B. 80 D. 23 B.actualtests." .www. 25 C. SATA D. Capture D. by default. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. TV tuner C. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.co m 171 . Any Time. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A.com Ac tua QUESTION NO: 555 lTe sts . Wireless card C.

Memory C. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Firmware D.actualtests. Crossover cable "Pass Any Exam. Bridge B. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Which of the following must the technician update? sts .co m .CompTIA 220-701: Practice Exam A. Enable Boot Logging C. Safe Mode with Command Prompt B. Which of the following would be the BEST recommendation to the customer? A.com 172 Ac A. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Any Time. The technician has determined this can be done. but the motherboard needs an update. Last Know Good Configuration D. HTTP C.www. Router C. Operating system B. WAN B. VPN D." .

Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Send the drive to a data recovery company." . B. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data.com Ac A. Any Time. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. a technician should advise the customer to: A. try and keep the same password so the customer can always remember it.co m Answer: A 173 . D. Turn off the power to the USB device first then the computer. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Use the Safely Remove Hardware icon in the System Tray. D. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. change the password frequently. Which of the following should the technician do? . Unplug the device from the computer. C. try not to use numbers in the password.CompTIA 220-701: Practice Exam D. Answer: A "Pass Any Exam. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. C.actualtests.www. C. Use the Safely Remove Hardware icon in the Control Panel. B. B. D. use their telephone number as the WEP key.

Improved registry settings D.co m 174 . Improved performance B. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. D. Any Time. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. select new. and select folder.com Ac tua QUESTION NO: 565 lTe sts .actualtests. C. Improved security features C. The monitor driver version C.www. If the monitor has been degaussed recently B." . Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. B. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. The power to the external displays docking station D. create the folder in My Documents then click and drag the new folder to the desktop. use the run command and type folder. rightclick on the desktop. Which of the following is the FIRST item to check? A.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. create the folder on a flash drive and then click and drag the new folder to the desktop.

D. The technician explains this is a: A. C. B. C. press F8 and select Last Known good configuration.CompTIA 220-701: Practice Exam A. the computer boots off the installed operating system on the hard drive. Boot the unit in Safe Mode by pressing Ctrl/Esc. Boot the unit in Safe Mode by pressing F5. B.com 175 Ac A. Have the user check external drives for media. website that does not require a password to log in.co m . Boot into BIOS/Setup and update the BIOS. Run a check disk operation on the hard drive. When Windowsstarts. website where cookies are required. The technician tries to boot the computer with the Windows CD in the drive.www. D. Boot the unit in Safe Mode by pressing F8. however. B. Which of the following is the FIRST step the technician should take? A. tua A technician wants to reinstall Windows operating system on a notebook computer. Have the user power off for five minutes then restart the system. Which of the following is the FIRST action the technician should take? lTe sts . popup advertisement that has been blocked.actualtests. When WindowsStarts. C. Boot into setup/BIOS and check the Graphics options. C. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Any Time. "Pass Any Exam. Boot into BIOS/Setup and change the boot sequence. press F8 and select Safe Boot. B. Boot into BIOS and check the hard drive status. D." .

CompTIA 220-701: Practice Exam D. Ask the customer what is occurring when the display is lost. C. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Check to see if the monitor and computer are powered by a UPS.actualtests. Set the printer to DHCP. Any Time. C. Answer: C "Pass Any Exam. secure website. Ask the customer how the laptop is being used when it reports the error. Run the computer until the error occurs then find where the source of the heat is.co m Answer: A 176 . Remove the battery and run the laptop on the external power supply. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Set the IP address to match the gateway address. D.com Ac tua A. Update or reinstall the display driver. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. C.www.0. Unplug and then re-connect all cabling to the components. Check the System Event log for over temperature entries. D. B.1." . B. Enable print sharing from the main computer. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Configure the printers IP to 127.0. Which of the following is the BEST course of action to take? . B. Which of the following would be the NEXT troubleshooting step? A. D. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display.

The technician arrives and finds the printer is online but there are not any lights on the network card. B. D. but only in monochrome.www. Remove the power and check the position of the jumpers on the motherboard. Which of the following is the BEST course of action to determine the cause? A.com Ac tua lTe sts . cycle the power on the printer and observe the boot process. Check the quick setup guide for BIOS settings. D. power off the printer. Replace the video card because there is no display. The NEXT action would be to: A." . D.co m 177 . flash the firmware on the printer to match the new driver.actualtests. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. pauses and then repeats.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. Answer: B QUESTION NO: 576 "Pass Any Exam. check the printer properties on the server. Any Time. The NEXT step to evaluate the problem is to: A. C. B. C. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. B. have the customer clear the print queue and reboot. Consult the maintenance manual for the error code. C. have each user remove and re-install the printer to update the driver. The technician knows the print server had maintenance done over the weekend that included driver updates. power cycle the printer to update the driver. replace the network card in the printer. check the printer for paper jams in the path.

" . Biometric authentication Answer: D QUESTION NO: 578 A.actualtests. Hibernation C. WEP C. Smart card authentication C. Standby B.co m 178 . Any Time. Which of the following security technologies is this considered? A.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . WPA D.www.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. WPA encryption D. Password authentication B.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Computer Browser "Pass Any Exam. Which of the following Windows services is not starting during boot? A. WPA. Sleep D. WPA2 B.

com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Northbridge B. try turning the monitor on/off. Print Spooler D." . Add Hardware Wizard C. Turn the monitor on/off. reseat the video card in the PC. B. C.CompTIA 220-701: Practice Exam B. check the power cable on the monitor. check the power cable on the monitor.actualtests.www. Southbridge B. Reseat the video card. The technician on call determines that the PC is powered on and is not in standby mode. Any Time. Check the video cable from the monitor to the PC. BIOS C. Turn the monitor on/off. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. D. try turning the monitor on/off. DMA controller D. reseat the video card. Answer: C QUESTION NO: 581 A. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Which of the following steps should the technician recommend the user take in order to resolve the problem? A.co m . check the video cable from the monitor to the PC. BIOS "Pass Any Exam. check the video cable from the monitor to the PC.

Southbridge D. BIOS D.www. DMA controller C. B. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Answer: A "Pass Any Exam. D." . Northbridge B. Replace the power button. Any Time.CompTIA 220-701: Practice Exam C. Southbridge C. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Verify that the power button is plugged into the motherboard.co m 180 .actualtests. Which of the following is the NEXT troubleshooting step the technician should take? A. Check the power supply for voltage output. C. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. CMOS D. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.com Ac tua lTe sts . Northbridge B. Check the power outlet to verify it is supplying power.

Slot A Answer: A A. Theusers workstation has a faulty NIC. "Pass Any Exam. C. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . Biometric password B.co m 181 . 775 C.www. 959 D. B. 478 B. Case open switch D. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A.actualtests. The printer is no longer the users default printer. The technician can ping the users workstation and the printer. The technician can also print a test page from another workstation." . It was working fine yesterday. The printer has a faulty NIC. D. Port triggering C. The printer has corrupt drivers. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A.com Ac A user reports that they are suddenly unable to print to a network printer.

Which of the following should be selected to BEST meet the user's needs? A. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Update the network device drivers.com 182 Ac tua lTe sts . Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Disable all file shares.co m . C. Turn on Automatic Updates. Dual-core Answer: A. B. B. however. Update the antivirus definitions.actualtests.E QUESTION NO: 590 When troubleshooting an issue with a customer. Update the virus definitions and start a scan for viruses. D. PCI express C. Verify when the last time the computer was working correctly was. SODIMM D. Inform the customer of how long it might take to resolve the problem. B. D. Which of the following is a best practice? A. they do not want the updates to interfere while they are working. Which of the following is the FIRST thing the technician should do? A. Set automatic updates to download only. DDR2 E. Any Time." . C. Assign a password complexity policy. C. Unplug the PC and put on an anti-static wrist strap. Multi-core B.CompTIA 220-701: Practice Exam A. "Pass Any Exam. Turn off the firewall.www.

CompTIA 220-701: Practice Exam D. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Which of the following file systems should the technician select? A. Fingerprint scanner C. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A.actualtests. FAT16 B. Check the network connections. FAT32 "Pass Any Exam. Check the print queue. D. Check power on theusers laptops. Check the domain print server. lTe Several users report their print jobs did not print to the local shared printer." . B.co m 183 . Any Time. HPFS C.com Ac tua A.www. WPA D. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. C. Username/password B. Which of the following is the FIRST thing a technician should check? sts . NTFS D. Set automatic updates to download and install.

C. Any Time." . Check the CMOS battery.com 184 Ac QUESTION NO: 598 tua lTe sts . Motherboard settings B. a technician notices that the software hangs during the hardware detection phase. Task Manager B. D. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Task Scheduler Wizard D. Where should the technician make the necessary boot order changes? A. Backup Manager C. The technician needs to change the computers settings to boot from a recovery CD. Jumper settings D. Answer: A After several months users report that their computer runs slower. Firmware settings C.www. How should the technician troubleshoot this issue? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. The problem is related to large files being deleted.actualtests.co m . Check the disk for scratches. Check for incompatible hardware. Check the boot order in the BIOS. B. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam.

Check the printers BIOS. A cable modem D. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. The installation CD is not available. Which of the following is the BEST solution to locate the correct drivers? A. Add Hardware Wizard. C. B.com Ac A. select Properties B.actualtests. Right-click My Network icon. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. Any Time.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. D. ATX B. Right-click System Tray. An asynchronous modem C. Right-click Start menu. Right-click My Computer icon. Check the manufacturer's website. PC/XT "Pass Any Exam. Check the USB port. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts ." .co m 185 .www. select Properties C. AT C. A network interface card B. select Properties D.

HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.co QUESTION NO: 604 m . Manually on the printer C. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. PPTP C. From the printer properties page D." . SMTP D. TELNET C.actualtests. ACL Answer: A QUESTION NO: 603 When a job fails to print.CompTIA 220-701: Practice Exam D. Any Time. From theprinters drivers B. NTP B.com 186 Ac tua lTe sts .www. NNTP B. RDP D. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. where would a technician go in Windows to print out a test page? A.

co m 187 .com Ac tua A. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Modem lTe Which of the following network devices interconnects networks together? sts . Half duplex B. Router D.www. Switch B. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Router D. Hub B. Hub Answer: D "Pass Any Exam. Port mirroring C. Switch B. Full duplex D.actualtests. Hub C.CompTIA 220-701: Practice Exam A." . Modem C. Bridge D. Any Time. Modem C.

inkjet. while the inkjet printer can only use ink cartridges. while an inkjet printer sprays the image on the page.co m 188 . QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. The writing element B. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. while an inkjet printer fuses the image to the page. B. Laser printers use toner. and impact printer? A. Any Time. D. Laser printers melt the image onto the page.www. The interface Answer: A "Pass Any Exam. Laser printers fuse the image to the page. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. B. The control panel C." .CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. A local printer has a small footprint and cost less money than a network printer that has a large footprint.com Ac Answer: D tua lTe sts . The power supply D. A maximum of two computers can share a local printer verses unlimited users can share a network printer. C.actualtests. Ink jet printers are safe for the environment. C. thermal. D. while laser printers can be harmful to the environment. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer.

www." . D. equipment from abuse and misuse. which of the following provides the MOST room for effective cooling? A. D.actualtests. The application used to create the document is incompatible with the printer.com 189 Ac tua lTe sts A. A print job is waiting in the print queue. company's intellectual property and proprietary information. customer's personal files and professional data. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. NLX D. person who would be directly affected in the case of a breach. BTX B. . C. Any Time. ATX C. B. C. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. Outdated or corrupt print driver. B. 800 x 600 "Pass Any Exam.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . 640 x 480 B.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. but the printer does not print the job. Printer configuration is incorrect. which of the following is the minimum default resolution setting that Windows XP supports? A. Which of the following may be the cause? A.

D. QUESTION NO: 617 A CD drive is a type of: A. DVD/RW drive B. EGA's was 640 x 350. D. C. solid state drive.actualtests.com Ac tua lTe sts . optical drive. CGA's resolution was 320 x 200 . hot swappable drive. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology.www. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. network drive. 800 x 640 D." . the number of partitions across multiple hard drives. Any Time. and SVGA resolution is 800 x 600. B. how data is distributed between multiple drives. Answer: A "Pass Any Exam. the back up tape drive configuration. C. SODIMM D. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. B. number of installed hard drives. SD flash drive C.CompTIA 220-701: Practice Exam C.co m 190 .

DIMM chip B. C." . Two processors installed on the motherboard D. it is important for the output to be: A. it must have which of the following? A.actualtests.3 volts of power to the computer. equal or greater than the original power supply wattage.www. equal or lesser than the original power supply wattage. Thermal grease between the fan and theheatsink B. IDE drive C. The addition of 3. D.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. tua On a desktop computer. B. Thermal grease between the processor and the fan C. equivalent to the original power supply wattage. AGP slot D. C. Any Time. auto sensing from 100 to 240 Volts. Automatic integrated surge protection is provided through the upgrade. Automatic voltage detection between 110 and 220 voltage is provided. Thermal grease between the processor and theheatsink "Pass Any Exam. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. D. B.com 191 Ac A.co m . upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . The computer can run faster because of the larger power source.

Answer: A When installing a barcode scanner on a computer. Double the clock speed on a 32-bit processor B. D. C. B. The scanner must be configured to read the code(s) desired. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). the computer must be equipped with which of the following? A." . The scanner must be installed between the PS2 mouse and the computer. D. Hyper-V technology C. B.actualtests. "Pass Any Exam. Hyper-threading technology D. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. which of the following should occur? A. The barcode scanner should be set up in the computers BIOS. The memory speed will decrease.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS.co m 192 . The computer will not pass POST. Any Time.com Ac QUESTION NO: 626 tua lTe sts . Which of the following statements is MOST likely true? A. The flatbed scanner must be removed. The computer will overheat. C.www. The OS will have to be reinstalled.

www. Which of the following is the possible cause? (Select TWO). Which of the following could be contributing to the noise? (Select TWO). C. The power supply is not connected to the system board.B QUESTION NO: 630 The user states the desktop computer is very noisy. Hard drive "Pass Any Exam. Laser Answer: A QUESTION NO: 629 Answer: A. E. A memory chip is defective. To allow LAN/WAN switching Answer: A.com 193 Ac A. Inkjet D. Any Time. The CRT display has failed. Impact B. A." . Windows has a corrupt boot. Cooling fan C. D.co m . To provide additional USB ports for the laptop E.actualtests. To allow additional power to be available to the laptop when docked C. sts .ini file.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. To allow peripheral devices such as a monitor to remain attached B. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. A PCI card is not correctly seated. CPU B. Duplex C.CompTIA 220-701: Practice Exam A. B. To provide additional software security to the laptop D.

Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Document the work done at the firm and leave the company owner a voicemail. Which of the following technologies is capable of this functionality? A. C. the owner would probably not want to be bothered during the work day. and personally contact the owner to update on the status of the repairs." . Boot to Last known Good Configuration.co m Answer: B . B.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. ask one of the assistants at the company to contact the owner. Memory chip Answer: B. The repairs go as planned. Motherboard E.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. and due to space constraints.CompTIA 220-701: Practice Exam D. relaying details of the repair to save the technician time. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. C. Boot from Emergency Boot Disk. Boot from LAN. D. asks to have a single-connection that will carry video and audio to and from the PC. Any Time. Document the work done at the firm. Boot in Safe Mode. QUESTION NO: 632 A.actualtests. leave a copy for the company owner. D. DVI-D "Pass Any Exam. Which of the following would be the BEST course of action for the technician to take? sts . Document the work done at the firm.www. B.

Mini-PCI card B. DVI-I C. The motherboard jumpers need to be properly configured. Memory has to be installed in same speed and size modules. Keep the processor within acceptable temperature ranges. VGA D. in marked matching slots. Keep thenorthbridge chip within acceptable temperature ranges. which of the following is true? A. B.co m 195 . Any Time.CompTIA 220-701: Practice Exam B. Memory has to be installed in matching pairs. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. using chips equal to or larger than 1GB in size. D. Keep the power supply within acceptable temperature ranges. Keep the hard drive within acceptable temperature ranges. PC card 7.1 D. C. B.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B ." . PC card 8. "Pass Any Exam.actualtests.www. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. C. Express card C.com Ac A.

Fractional T1 C. Use a multi-pass third party formatting utility. Reformat the hard drive.co m Answer: A 196 . WiMAX B. Any Time. B. Which of the following would be the MOST cost effective cable to choose? A. Coaxial C. UTP B.www. using at least five passes. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . STP Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam D. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Memory has to be installed in marked matching slots. Run a high powered magnet over the drive several times. C. Use Windows built-in Disk Management utility and format the disk. D." .com Ac tua lTe A. the company is being forced to run the lines along power wiring and overhead lighting. Satellite D. Due to limited ability to conceal cabling within walls.actualtests. Fiber D.

Windows Defender D. WindowsVista Ultimate B. A.C QUESTION NO: 642 A. Windows Vista Home Premium Answer: A. One B. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Four D. WindowsVista Business D. Device Manager C. Security Center B.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.actualtests." .www.co m . Two C. Any Time. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Windows 2000 Pro C. Which of the following operating systems currently include this functionality? (Select TWO). Windows XP Professional E. Fuser "Pass Any Exam.

"Pass Any Exam. ping t 172.16. Liquid ink Answer: C QUESTION NO: 644 Network hubs. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.122.68.com 198 Ac tua lTe sts . Any Time. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . can run at which of the following modes? A. ping v 10." .18.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. msconfig B.CompTIA 220-701: Practice Exam B.168.5 D. regedit D. Toner D.actualtests. ping f 189.10. ping a 192.www. Full duplex C. 10Mb D. edit C. by design. 100Mb B. Ribbon C.1.11 B.0.5 C.co m .

D. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. The monitor is not plugged into the video card. MSCONFIG was used to enable the computer services.co Which of the following utilities is used to perform a baseline on a hard drive? m . The PC BIOS does not support the new RAM size. B.com 199 Ac A technician is adding RAM to a PC. The RAM has been inserted backwards in their slots. C." . the operating system will only recognize 1GB of RAM. Which of the following choices is MOST likely the cause? tua lTe sts A. no errors are reported and the data cable is connected. C.ini file. PERFMON B. Upon power on.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. D. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. MSIEXEC . The physical printer online light is lit. MSCONFIG was used to execute the system. MSCONFIG was used to execute the win. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.www. Any Time. MSCONFIG C. B. MSTSC D. Which of the following is the MOST likely cause of the issue? A.actualtests.ini file. The BIOS revision is the latest version. MSCONFIG was used to disable the computer services. Which of the following is the MOST likely "Pass Any Exam.

Control Panel B. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. The Use Printer Offline option is not checked. Any Time. C. ping 128.1.0. The Print Processor has been changed in Printer Properties. The Printing Preferences has been changed in Printer Properties. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.0. System Information D.com Ac tua lTe sts . Device Manager D. Computer Management B. localhost 128.CompTIA 220-701: Practice Exam cause of this problem? A.0. ping 127.co m 200 .0. Component Services Answer: A "Pass Any Exam.1 C.1 D.actualtests.0. Performance Logs and alerts C. My Computer C." .1. D. The Use Printer Offline option is checked.www. ipconfig 127.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.0. B.0 B.

CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Performance Logs and Alerts D. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Control Panel D. Performance Logs and Alerts B." . Startup Menu C. Performance Logs and Alerts D.actualtests. My Computer B. Computer Management B. Computer Management B. Any Time. Device Manager C. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. System Tray "Pass Any Exam. Device Manager C. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Component Services D. Computer Management C.co m 201 .com Ac tua lTe sts .www.

actualtests." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. Any Time. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Information C. Task Manager D.www. msinfo32 D. cmd B. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Properties C.com Ac tua lTe sts A.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . System Information . dxdiag C. Task Manager D. System Properties B. System Configuration B. Power Options "Pass Any Exam.

Hardware Wizard D. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Any Time. Event Viewer C. Hardware Wizard D. 192.1 Answer: D QUESTION NO: 665 "Pass Any Exam.1.1 D.co m 203 .1 B.168. 4. Simple File Sharing C. Power Options B.CompTIA 220-701: Practice Exam B.www.1." .168.100. Simple File Sharing B.100 C.actualtests.com Ac tua lTe sts . 122. Performance C. Hardware Wizard D. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.168. 172.1. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.10.

actualtests. 12 C. 10 B. 64 Answer: C "Pass Any Exam.co m 204 ." . 26 D. 12 C. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A.www. 8 B. 26 D. 10 C. 8 B.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. Any Time. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.com Ac tua lTe sts . 10 B. 16 C. 63 D. 26 D. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.

D. 802.11b D. Any Time.actualtests. and that it gets unusually hot. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . 802. keyboard.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A.www. Which of the following components is the MOST likely at fault? A. Allows multiple computers to communicate with each other in a network.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. CPU "Pass Any Exam. Allows multiple users to have access to a central gateway. C. Connects multiple computers to one monitor.11g B. Modem D. Router B. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. Connects multiple users to one computer. and mouse. 802." . DSU C. The battery is full and the laptop is plugged in.com 205 Ac A.co m .11n C. and there are no error codes or beeps. 802. B. Fan B.

Logic bomb Answer: B "Pass Any Exam.actualtests. Unsolicited mail that is sent electronically C.co m 206 . Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A.CompTIA 220-701: Practice Exam C. Any Time. ESD strap C. Cable ties B. Produces unsolicited advertisements via pop-up messages lTe sts . RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A." . Collects user and program information usually for malicious purposes D. Code that waits for a specific response before activating B.www.com Ac tua A. MSDS D. Spam D. Trojan C. Battery D. Worm B.

C. WAN B. Worm C. WindowsVista Business C. VPN C. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.actualtests.com 207 Ac tua lTe sts . Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. LAN D. B. Safely Remove Hardware Function." . "Pass Any Exam. Any Time.co m . Windows Vista Home B. WindowsVista Premium D.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A.www. Disable in the BIOS. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Adware D. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Unplug from the USB port. Virus B.

Document findings. A record of the administrative passwords C. An established recovery point B. A complete restore of the hard drive D. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.actualtests. Escalate the problem to the next higher tier support shop C. Start> Run>typecmd> dir D. Any Time. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Restart the OS.CompTIA 220-701: Practice Exam D. Establish a theory of probable causes of the incompatible driver D.co QUESTION NO: 681 m 208 . Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A." . Cycle the power to ensure that thent driver works B.com Ac tua lTe A. Start> Run>typecmd > nslookup B. Start> Run> typecmd > ipconfig C.www. Which of the following is the FINAL step that should be performed? .

they are not receiving any WiFi signals. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.0.10.1.co m 209 . Check thatWiFi is enabled. Any Time. however. Hibernate D.255." . NIC B.127 B.0.254. Suggest they move computer around. C. B.com Ac tua A technician wants to configure a Windows XP Pro laptop. Stand by B. 169. 127. 255.actualtests. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. Which of the following should the technician do? A. Check to see if the NIC is functioning. WiFi Card "Pass Any Exam.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. 192.255 Answer: D A.255. Shut down C.168.1 C.1 D. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Ask if they have a modem. The laptop also needs to be able to resume quickly from this mode. D.www.

Right click on the print job and select properties. inquiring how the systems are running and offering any additional assistance." . The technician has not heard back from the client. Any Time.actualtests. Which of the following would be the BEST course of action to take? . B. Right click on the print job and select cancel. C. The customer had the laptop working properly all day in a docking station setting.CompTIA 220-701: Practice Exam C.www. Question the customer to determine if they are using the embedded keyboard for the first time. C. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Right click on the print job and select restart. B. inquiring when the next system upgrades can be started and offer discounts. C. but is now attempting to use the laptop's embedded keyboard. Right click on the print job and select resume. Email the business owner and offer discounted services for the next system upgrades. D. lTe sts A week ago a technician completed several upgrades for a business. Contact the customer with a follow-up call. Bluetooth D.co m Answer: B .com 210 Ac tua A. Have the customerrestart the computer to reset the keyboard for the customers profile. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Contact the customer with a follow-up call. Which of the following is the NEXT action to take? A. Email an assistant at the business to see if they are satisfied with the services rendered. "Pass Any Exam. D. B.

Check the keyboard drivers in Device Manager and reload if out of date.CompTIA 220-701: Practice Exam D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Where would be the proper place to configure this? A. BIOS D. /v C.actualtests. /r B. /b D. PXE Boot Rom B.www. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A." . Any Time.INI file C. Switch B. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.com Ac tua lTe A.co QUESTION NO: 691 m 211 . Bridge D. Modem C. BOOT.

co m 212 . Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size.com Ac A.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 5 C. RAID 5 D. Processor B. Which of the following is MOST likely failing? A. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 10 "Pass Any Exam. Any Time. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts ." . RAID 5 D. RAID 1 C. RAID 0 B.actualtests. CPU Fan C. RAID 1 B. Which of the following RAID arrays is the technician using? A. RAID 1 C. RAID 6 D. Optical Drive D. RAID 0 B.www.

UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A.www. RG-6 C. RJ-45 B.actualtests. STP D. STP B. Fiber B.co Which of the following cable types contains a foil shield inside the jacket? m 213 . Any Time. Fiber C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. UTP . Coaxial D.com Ac tua lTe sts A. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN)." . especially Ethernets "Pass Any Exam. CAT6 C. ST D. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector.

11g D. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. UTP C.www. Satellite C. BNC C.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A." . Fiber B. Fiber D.co m 214 . DSL D.11n C. Any Time. RJ-11 B. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. 802. 802. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Bluetooth "Pass Any Exam.11a B. Coaxial B. 802.com Ac tua lTe sts .actualtests. ST D.

Adware D. Spam C. DSL B. Any Time. Spyware B. Cable C. Adware sts .www. Botnet B. Spam D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Botnet C. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .com Ac tua lTe A." . Fiber D.actualtests. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A.

Floppy C. CD B. Botnet D. Internal hard drive D. Uninterruptible power supply C. Any Time.co m 216 . Power strip B. Surge protector D.actualtests. without actually installing it on the workstation? A. Spam B. Adware C. Network Answer: A "Pass Any Exam. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Worm D. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Spyware B. Spyware C.CompTIA 220-701: Practice Exam A." .www.com Ac tua lTe sts QUESTION NO: 709 . Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A.

B." . "Pass Any Exam.actualtests.co m 217 . SMTP D.com Ac tua lTe sts . IDE hard drive B. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. 480Mbps.www. C. D. 400Mbps. USB thumb drive D. 800Mbps. DVD. AT D. Micro ATX C.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. HTTPS C. FTP B. ATX B. 12Mbps.ROM drive C. Any Time. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A.

Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. the customer reports the NIC link lights for that computer are not on. Lower latency C. Any Time. 20 or fewer D. Which of the following could be the problem? "Pass Any Exam.co m . 6/12 Volts DC or 12/24 Volts DC D.www. Increases length of cable D.com 218 Ac tua lTe sts .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A.actualtests. 10 or fewer B. In addition. 110/120 Volts AC or 220/240 Volts AC B. AC or DC Voltage C. 15 or fewer C. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A." . Fire resistant B.

B. C. you should update the device driver. B. Network server is not working. Update the device driver.co m 219 . NTOSKRNL "Pass Any Exam. Answer: D QUESTION NO: 719 After installing a network card. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. C. Safe Mode D." . Updating the device driver may help when an installed device isn't working properly. Switch is not working. Firewall is not working. D.actualtests. Enable Boot Logging C. Remove and replace the network card.CompTIA 220-701: Practice Exam A. Boot Mode B. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Which of the following is the NEXT step? A. . Where can the technician locate the NTLDR files? A. Any Time. Join the computer to the workgroup. Which of the following boot options will accomplish this? A. Internet site is down. the technician notices a yellow exclamation mark in Device Manager.com Ac tua lTe sts Explanation: To troubleshoot this problem. D.www. Re-install the OS.

INI D. OS installation disk C. When the laptop is plugged into an outlet it starts.SYS B. BOOT.actualtests. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Remove the battery. which of the following is the FIRST process that runs? A. Replace the LCD. D. Which of the following is the BEST solution? A.SYS D.COM Answer: B QUESTION NO: 722 When a computer is turned on. Upgrade the video card. Change power outlets.com Ac tua A. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.co m 220 . D. NTLDR C. Replace the power button. but there is no video. B. Replace the battery. C. Which of the following is the NEXT step to troubleshoot the issue? sts .CompTIA 220-701: Practice Exam B. NTDETECT.www. Any Time. C. lTe A technician is troubleshooting a laptop." . Upgrade the memory. Answer: A "Pass Any Exam. IO. Connect the laptop to a monitor. CONFIG. B.

CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.ROM/DVD player into a laptop. B. Any Time. The OS is not installed. Check to see if a disk is present in the drive. The AC/DC adaptor D. Which of the following should the technician do NEXT? m . Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). The technician powers on the laptop and the drive is not detected. Which of the following is the MOST likely issue? A. Additional memory needs to be installed. Check the manufacturer's recommended settings. Which of the following could be the issue? A. D. B. Check if the drive is properly plugged in. sts . The MBR B.com 221 Ac tua lTe A. The power-management console C.actualtests. The system is overheating. The RAM is not seated properly.www.co A technician installs a new CD. Check the USB settings for the drive. C. "Pass Any Exam. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. D. C." .

E QUESTION NO: 729 Social engineering is used to: A.actualtests. Requesting public information B. Hard Drive D. Flattery Answer: C. printing on both sides of paper simultaneously.co m 222 . acquire unauthorized information to achieve a goal. Answer: A QUESTION NO: 730 Where is the power on password stored? A." . B. Asking passive aggressive questions E.CompTIA 220-701: Practice Exam A. Assuming a position of authority D. Insulting the subject to motivate a response C. System RAM B. D. Answer: D "Pass Any Exam. C. Any Time. communications in both directions one at a time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. printing on both sides of paper one at a time.com Ac tua lTe sts . to test sociological boundaries with in the company. engage in harmless communication. CMOS ROM C.www. C. communications in both directions simultaneously. D. B. to perform a technical risk assessment of employees within the company.

Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.com Ac A. Port 21 B. It blocks popup ads. It pings a workstation from a remote server. D. by default? A. C. Port 110 "Pass Any Exam." . B. A tool that allows a user to use the workstation as a telephone through the network. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. C. D.actualtests. Port 23 C. by default? A. Port 25 D. Port 21 B.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. A tool that allows a workstation to tell the network that the workstation is present. It holds a log of the last three passwords used. A tool that allows a user to connect to other computers. Any Time. It retrieves email from the mail server. Port 25 D. tua lTe sts .www. B. A tool that tells a user of the workstation that they have exceeded their memory quota.co m 223 . Port 23 C.

C. USB C. The user described the problems as: occasional rebooting. Which of the following is the cause? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. overheating. Excessive movement between system memory and virtual memory. Network D. System RAM Answer: B. sts . D. Any damage to a hard drive caused by an intention or unintentional jolt or movement. A recognized method of disposing hard drives that contain sensitive data. Any Time.com Ac QUESTION NO: 738 tua Answer: A lTe A.co m 224 . UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Wireless router B. A method of recovering lost data from a hard disk. RAM module is faulty C. Power supply D. and the hard drive stops working. electric shock felt on computer case.www. Processor is going bad B. Printer E. A. B." .actualtests.C QUESTION NO: 739 "Pass Any Exam.

Start>Programs>Accessories>Communications> Command Prompt D. B. F9." .actualtests. ipconfig C. Ask the user to call another technician for more in-depth assistance. Any Time.www. Help the user with every issue that they call about and put all other work orders on hold.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Start> Programs> Accessories> Command Prompt "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Start> Run> Accessories> Command Prompt C. netstat B. Start> Run>cmd B. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Ctrl + Alt + B D. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). F12) B.co m 225 . Explain to the user they need to fill out a work order for the computer issues. Ask another technician to take over support for this user. Function keys (e.g. Which of the following utilities could be used to check if there is a remote device on the network? A. Shift + B C. nslookup D. A. C. D. Which of the following should the technician do? A.

and all other users are able to print to the printer. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. A past technician's documentation D. The manufacturer's documentation C. The cleaning label B. Which of the following is the FIRST step that the technician should do? A. Restart the print spooler service.co m 226 .actualtests. Replace the paper in the printer. however. Reboot the workstation and have the user log in again. Riser card D. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. B. it does not print. D. Confirm the printer name where the user is trying to print. MSDS Answer: D "Pass Any Exam. NIC C." .D QUESTION NO: 743 A user is trying to print to a network printer. There are multiple printers in the office. Any Time. PS/2 B. Start> Control Panel> Run>cmd Answer: A.com Ac tua lTe sts . Which of the following places should the technician look to find the proper handling procedures? A. every time the user sends a print job to the printer.CompTIA 220-701: Practice Exam E. C.www.

D. Nine .actualtests. prevent damage from weather. Any Time.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Three C. C. prevent outside interference. C. assist with data transmission. C. Return to the manufacturer for recycling. Dispose in an incinerator. which of the following is the BEST way to dispose of the old cartridge? A. WAN. LAN B. Seven D. B.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. provide protection from heat. D. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. "Pass Any Exam.www.co m When applying the security settings to a network. One B. Store in an air-tight container. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. domain. B. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Put the toner into a sealed bag and then throw into the garbage." .

Making sure the power supply will fit into the casing.com Ac tua lTe A.co m Answer: B 228 . Check to see if theCD. Make sure that the network cable is not touching any other cables.actualtests. B. B. Ensure that shielded cable was used for the network. Ensure that the CD drive is installed. D. C.Rom is not reading a disc. Replacing it with a power supply made specifically for that unit. sts When a component has a proprietary power supply what is the main limitation? .Rom is compatible hardware. Any Time.CompTIA 220-701: Practice Exam D. D. C." . C. Check to see if the network cables were terminated properly. Check to see if the BIOS register the drive. Make sure that the disc is a CD and not a DVD. D. which of the following would be the FIRST step to evaluate this issue? A. workgroup. What should be the BEST first step to resolve this issue? A. Answer: D QUESTION NO: 750 A user reports that their CD. There are no limitations.www. Make sure the network cable is seated properly in the users computer. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. one power supply is as good as another. Making sure that replacing the power supply is not cost prohibitive. B. Answer: C QUESTION NO: 753 "Pass Any Exam.

co m . C. powering up? B. D. retinal scans.www. Was the electric bill paid? D. An emergency recovery disk (ERD). complex user names. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. A complete back up of the hard drive. Is it a LCD or CRT monitor? E. An established recovery point.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. Any Time. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. B. lTe sts . that is plugged into the same power strip/surge protector.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Answer: C QUESTION NO: 755 A. Is another piece ofequipment. smart cards. background checks for users. D. The customer says the tower computer will not turn on and the monitor will not turn on either. A record of the ADMIN passwords. Did the computer and monitor work before? C. C. Which of the following would be the BEST questions to ask the customer? (Select TWO).B QUESTION NO: 756 A remote Customer calls with a dead computer. What is the manufacturer of the power strip/surge protector? Answer: A. B.actualtests." . Other equipment plugged into the same power strip/surge protector also will not turn on. "Pass Any Exam. What would be the questions to ask this customer? (Select THREE).

What is the manufacturer of the power strip/surge protector? E. Has any electrical work been done recently? G. Any Time. Can you or someone else check the circuit breaker for that receptacle? D.CompTIA 220-701: Practice Exam A. Standby B. Create restore point D.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A." . Wake on LAN "Pass Any Exam. proceed with solution.C. Nothing should be affected C.co m . Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Hibernate C. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Standby D.actualtests. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Is another piece of equipment plugged into the same power receptacle and is it working? C. Make a list of all programs that will need to be reinstalled in event of a system failure B. Nothing. Always on C. Always on B.www. How big is your electric bill? B.com 230 Ac A. What kind of equipment is plugged into the power strip/surge protector? Answer: B.

Which of the following should the technician do? A. D. the customer continually asks questions about every step being performed.CompTIA 220-701: Practice Exam D. Any Time.com Ac tua A. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Tell the customer that both are excellent choices B.www. Give them a list of blog sites and documentation that discuss the twoOSs D. end the conversation C. Continue answering thequestions. It is getting to the point that is becoming a distraction. Check that the tube and capacitors are intact D. Which of the following is the BEST solution? A. What is the BEST response to this question? sts QUESTION NO: 761 . Ask to be excused to use the phone to take a small break outside to get some air B. Dispose through proper channels or send it to be repaired C. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. relax and try to be as calm as possible while working through the distraction C. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Explain that what is being done is extremely complicated and requires concentration." .actualtests. Throw it in the trash. Say nothing.co Answer: B m 231 . Put on an ESD strap and inspect the internal components B.

B. Between 8 and 10 characters D.www. Give the user a dedicated printer.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Give the user permissions to cancel other users print jobs." . Any Time. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Between 10 and 12 characters B. Raise the priority of the users jobs to the highest level.co m . Between 6 and 8 characters C. Have the user work after hours to finish their print jobs.com 232 Ac A. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Which of the following is the BEST option to alleviate this issue? lTe sts . C. Install a generator in the office C. Install a UPS in the office "Pass Any Exam. Annually D. D.actualtests. 60 to 90 days C. Replace all CMOS batteries in the office B. 90 to 180 days B.

CompTIA 220-701: Practice Exam D. Preparing system for Automated System Recovery (ASR) C. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Which of the following should you try FIRST? A. Any Time. Suggest the computer be moved around.co m . Which of the following is the action that is being performed? A.www. however they are not receiving any Wi-Fi signals. Rolling back to an earlier configuration B. Use software that in case of an outage saves your work. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Loading a full backup onto your workstation D. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. You decide to go to a prior restore point. but the computers gives an error that the computer has not been shutdown properly. and shuts down the computer B.actualtests. "Pass Any Exam. There are UPSs connected to the equipment but they only last about 30 minutes. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks.com 233 Ac tua lTe sts . Retrieve the work from a hot site for the office C." . closes programs.

Change the power settings on the projector. Ask for model number. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Ask if they have a modem. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Check to see if the BIOS registered the drive.actualtests. Ensure that the device is working in Device Manager. Biometrics C.co m 234 . Which of the following would MOST likely solve the issue? A. Change the power settings in Power Management. Any Time. Check to see if the CD.com Ac tua A. Check that the Wi-Fi adapter is enabled. Which of the following is the FIRST step to take to resolve this issue? A. C. C. D. Make sure that the disc is a DVD and not a CD. Software firewall B. Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam B. B. B. D. D. C. Change the computer from a laptop to a desktop." .www.ROM has compatible hardware. Smart card D. However. Move the projector further away from the laptop. each time the customer closes the laptop the computer goes into standby. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts .ROM is not reading a disc.

co m 235 . A. repeat back the issue to the user to ensure understanding. What mouse driver are they using? C. E. Check to see if the monitor and system hardware are compatible. Move the mouse and/or press the space bar to check if the computer is in sleep mode.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. Which of the following steps should be performed to check the monitor? (Select TWO). tell the user to call back when they have calmed down. make the user promises to keep them quiet. Which of the following questions should a technician ask this customer? (Select TWO).actualtests." . D. What is the manufacturer of the mouse? Answer: A. B. A.com Ac tua lTe sts . Check for other equipment plugged into the same power strip/surge protector. B. What type of mouse is it? E.D QUESTION NO: 776 "Pass Any Exam. Answer: A. If the mouse has roller ball underneath could they examine it? B. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. be stern with the user. C. Check the video cable to make sure it is still connected. D.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display.www. C. What is the manufacturer of the computer? D. Any Time.

Connecting to a parallel tape backup device D. Printing to an older printer C. The manufacturer of the RAM installed in the computer.co m 236 . The manufacturer of the computer and hard drive." . CPUheatsink seated properly.www. Which of the following should a technician check to resolve the issues? A.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. B. Any Time. The amount of RAM installed. D. Connecting a loop-back plug B. Update the anti-virus software. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. D. Which of the following should be done FIRST prior to the installation? A. Hard drive location in the computer. The hard drive location in the computer.actualtests. Remove unneeded external components. Upgrade all drivers.com Ac tua lTe QUESTION NO: 778 sts Answer: D . C. B. Failed fan in the power supply. D. C. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Perform backup of all data. Which of the following should be checked? A. C. "Pass Any Exam. Which of the following MOST likely uses a parallel port? A. B. Create a restore point.

Always on C. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. C. Cycle the power to ensure that thent driver works.co m 237 . Wake on LAN B.www. Document findings. actions and outcomes.com Ac QUESTION NO: 782 tua lTe sts . Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Establish a theory of probable causes of the incompatible driver. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Escalate the problem to the next tier support. Which of the following is the LAST step that should be performed? A. Any Time. Always on C. Standby D. Hibernate D. B.actualtests. Standby B." . D.

Put on an ESD strap and inspect the internal components. and a mini refrigerator are plugged into one power strip in a single outlet. Eight D. Throw it in the trash. C. "Pass Any Exam. Dispose through proper channels or send it to be repaired. Move some of the devices to other outlets and replace the power strips with surge protectors. Continue answering the questions. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. D.co m 238 . B. two monitors. D. Send them off on a small task to get a moment to concentrate and finish the job. B. Six C. Which of the following should the technician do? A. It is getting to the point that is becoming a distraction." . two printers. relax and try to be as calm as possible while working. C.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Explain that what is being done is extremely complicated and requires concentration. the customer is asking questions wanting to know every step being performed and why. Any Time. Which of the following is the BEST solution? A. B.actualtests. CRTs are being replaced by LCDs. Which of the following should be done to ensure safety? A.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Ask to be excused to use the phone to take a small break outside to get some air. Check that the tube and capacitors are intact. Zero B. Answer: D QUESTION NO: 784 A CRT has stopped working.www. Twelve Answer: A QUESTION NO: 786 Two workstations. Answer: D QUESTION NO: 785 A.

Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Install power strips in the office. Prepare system for automated system recovery (ASR).actualtests. Load a full backup onto the workstation. Replace the power strips with surge protectors with longer cords. C. Setup a hot site for the office so all data will be backed up.com 239 Ac A. Have an employee work nights to perform the shut down. D. closes programs. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. C. and properly shuts down the computer. B. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.www. Which of the following actions should the technician perform FIRST? A. Replace the CMOS batteries to all affected equipment. There are UPSs connected to the equipment but they only last about thirty minutes. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Install a generator in the office. Restore all files from a storage device. Any Time. "Pass Any Exam. B. B. tua lTe Computers are left on overnight to complete certain calculations and tasks.CompTIA 220-701: Practice Exam C. Roll back to a previous restore point. C. D. Replace the power strips with UPSs and eliminate the extension cords.co m . Have employees shut down their computers before they leave and perform the calculation during their down time. Install software that saves work." . D. Install a UPS in the office. D.

co m 240 .actualtests. Press the function key and then configure the projector settings. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Which of the following should the technician do to solve this issue? A. Enable DHCP on the laptop. Use the function + f10 key to toggle between screens. D. Each time the customer closes the laptop the computer goes into standby. Change the power settings in power management. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Change the power settings on the projector." . Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Which of the following should the customer perform? . C. Install a wireless modem. C. Reboot the laptop to toggle image between screens.www. D. Install an access point. Answer: C "Pass Any Exam. D. Use alt + tab to toggle between screens. B. Use the function + f8 key to toggle between screens.com Ac tua lTe A. C. Which of the following would the technician recommend for the client? A. The client would like to access the network from outside the home and on the top floor. Set the SSID code on the laptop. B. Change the computer from a laptop to a desktop. Any Time.

D. Install more memory in the system. AGP slot C. Prevents motherboards temperature from getting to low B. B. Answer: C. The screen is set to automatically dim to optimize battery power when power is disconnected.www. Use hyper-threading. Dissipates heat from the chips D. B. Cools the power supply C. The LCD backlight is failing.co m 241 . C. C. Prevents the monitor from overheating lTe sts . D. Answer: B QUESTION NO: 796 "Pass Any Exam.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Any Time.com Ac tua Explanation: A. The LCD inverter board is going bad. Install a liquid cooling system. Install multiple fans.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A.actualtests." . Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Heatsink B. This might be an indication that the battery is failing and can no longer hold a charge. Which of the following is the BEST recommendation to make? A. CPU slot D.

1 C. When the user connects the AC power.com Ac tua lTe sts .CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. D. Smart key C. To provide thermal transfer from the CPU to theheatsink. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. C. C. To protect the CPU from direct contact with theheatsink. Ergonomics B.168.www. 192. To prevent memory vibration caused by theheatsink fan. To provide insulation around the processor.16 B. 172.co m 242 .0. The screen is set to automatically dim to optimize battery power when power is disconnected. Biometrics D.16 12.10 "Pass Any Exam. 169. Any Time.actualtests. This might be an indication that the battery is failing and can no longer hold a charge. D. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. Which of the following authentication technologies can be used? A. the LCD screen gets dimmer." . B. The LCD inverter board is going bad. The LCD backlight is failing. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.1. B. Which of the following should a technician tell the user? A.254. the LCD returns to normal brightness.

192. 169.1 C.18.1.com Ac tua lTe sts . 92.16. 192.254.254.1 B.168.1 B.10 C. 92.254.25.168.29.16.253.actualtests.1. 129.25. 201.254.18. Any Time.29.16.9 D.253.1." .128 Answer: D Which of the following IP addresses is a class B address? A.10.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A. 92.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A. 129.CompTIA 220-701: Practice Exam D.128 D.128 B. 192.www.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.168.1. 129.18.168.co QUESTION NO: 801 m 243 .10 C.25. 201. 192.9 D.

com Ac tua A.10.10.10 C.255. 192.255. 92.168.actualtests.16.255 lTe Which of the following IP addresses is a loopback address? sts .29." . 9ca5rl D.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.co m 244 .18. 169.10 B.168.254. 201.128 B.1 C.0. 172.1.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.CompTIA 220-701: Practice Exam A.25. 192.9 D.0.www. 169.10. Any Time.0.253. 255. comptia1 Answer: A "Pass Any Exam.1 C. 192. s1A@r4A&! B.254.16.0.168. 192.1 D.10 D.10 B.168.10.254. June171988 C. 127. 129.

Resolve the problem." . by default? A.co m 245 . BIOS password B.actualtests. DVD D. Keylogger C. Take the computer apart piece by piece until the problem is identified. B. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. WPA D.com Ac tua lTe sts . Blu-Ray B. Document the problem. WEP B. Recreate the problem. Keyfob D. C.www. Any Time. Flash C. SSID C. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. D. CD "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure.

Modem C. Capture D.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 .actualtests. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. IEEE 1394 D. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. Graphics C. Parallel . Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. NIC B." . HDD D. PCIe B. Flash B.www. DVD C.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.

WindowsVista Ultimate C. KVM B. 802.11a B. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A.CompTIA 220-701: Practice Exam A. Windows 2000 D." . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A.actualtests. WindowsVista Premium B. Infrared D. Windows 2000 D. Windows XP Answer: D "Pass Any Exam.www. Windows Media Center C.co m 247 .com Ac tua lTe sts QUESTION NO: 816 . Any Time. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Bluetooth C. WindowsVista Basic B. Touch screen D. Keyboard C.

My Computer> System> Performance> Settings> Virtual Memory B. To support dynamic disks B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Macintosh PC read/write access D. Network Neighborhood> Ethernet controller B. Files can be larger than 256MB B. Add and Remove Programs "Pass Any Exam.www. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Legacy support for older systems . A.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . File encryption options C.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A." .CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Ability to share the file and folders Answer: B. Any Time. User access and permissions options E.actualtests. Support for file encryption D. To allow RAID support C.

com Ac tua lTe sts QUESTION NO: 823 . sfc B.actualtests. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. Control Panel> Power Options D.co m 249 . A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. ipconfig D. sigverif C. Contain on a sticky note on the back of the monitor B. WPA Answer: C "Pass Any Exam. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. WEP128 C. Never write down the passwords C.www. WEP64 B.CompTIA 220-701: Practice Exam C. In a Windows Vista workstation. WPA2 D." . Hide a password document in the workstation D. Any Time. which of the following commands would the technician use? A.

CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Refuse the callers request and inform the police. These types of services are known as: A. dependency services. Any Time. D. Printer Driver B. They ask the employee for their username and password." . Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. perfmon. Which of the following should the employee do? A.actualtests. B. C.com 250 Ac tua lTe sts . They state they need to upgrade the antivirus protection on the workstation. registry level services. B. Refuse the callers request and inform an IT manager.www. Give the caller the information and inform an IT manager. Answer: C QUESTION NO: 827 A print job fails to leave the queue. the print spooler requires other services to be running first. Print Spooler D. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. Which of the following services may need to be restarted? A. D. Give the caller the username and password. C. primary services.msc "Pass Any Exam. driver level services.co m . Windows Spool Service C.

com 251 Ac tua lTe sts .msc C. Check for an externalWiFi on/off toggle switch. eSATA C. Check the Device Manager for a wireless network device." .11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. A 32-bit operating system and a 64-bit processor C. Check forWiFi radio on/off switch on the function keys. 802.www. services. B. Any Time. Without knowing the specifics of that model. Serial B. C.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. Check for an external antenna. Other companies use other names. how might a technician determine if the unit has WiFi capability? A. print D.link and Lynx.co m .CompTIA 220-701: Practice Exam B. printmanagement. A 64-bit processor and a Vista Home Basic operating system B.actualtests. such as i. to describe their 1394 "Pass Any Exam. D. IEEE 1394 D. A dual-core 32-bit processor and a 64-bit operating system D. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A.

This is because it is not only high speed but also supports isochronous data. such as video devices. Which of the following is the BEST action? A.CompTIA 220-701: Practice Exam products. Well. Any Time.www. In the middle of doing the repair. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. C. the phone rings. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Take the call. "Here is all my documentation for the repairs. Your data should be fine. D. please read it and then get back to me with any questions." B.com 252 Ac A. "I replaced some of the computer parts and now it is functional. which means delivering data at a guaranteed rate. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. I will let you know what happens after the repair.co m . Which of the following is the BEST response? sts . "I am not sure if your data will be lost I will confirm with my manager." C. D. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. B. "Pass Any Exam. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. Which of the following is the BEST response? A. which is the main circuit board for the PC." B. I replaced the motherboard. Apologize and excuse oneself for a moment to take the call quickly outside the room. This type of repair will not affect it. Have the phone onvibrate before starting the repair. I am not replacing the hard drive. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. C." .actualtests. I cannot guarantee that your data will not be lost.

Immediately leave and go to another room to take the call and deal with the repair later. Do the repair. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Front panel media lock B.com 253 Ac A. B.www. Show the client how to put the keys back on." .Attributes. Hide the sensitive data from casual view using folder Properties . Do the repair and request that the client trim their fingernails to prevent the keys from popping off. D.co m . B. Any Time.actualtests. Refuse to do the repair until the client learns how to type with long fingernails. Partition the drive into two physical drives making C: the OS and D: the data. Do the repair with a good attitude.CompTIA 220-701: Practice Exam D. while protecting the data from the operating system related issues? lTe sts . but let the client know that the client will be charged extra for the same repair nexttime. C. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. making C: the OS and D: the data. C. Which of the following is the BEST response to the clients next repair order? A. Biometric fingerprint scanner "Pass Any Exam. Encrypt the sensitive data so that it cannot be read without a key. Keylogger C. Partition the drive into two logical drives. D. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard.

CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.actualtests. Larger power supply D. UPS B. B. D. Replace all cooling fans with new ones. Leave it up to the client to take their own precautions.com Ac tua lTe sts . D. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A." .CompTIA 220-701: Practice Exam D.www. Install an uninterruptible power supply (UPS). Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. C. Cover the extra power plugs not being used with electrical tape. Remove excessive dust and loose items. C. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Tell the client they need to install a surge protector soon. Answer: A "Pass Any Exam. Any Time. Check for and remove outdated components. Which of the following is the BEST action to take? A. Power strip C.co m 254 . B. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use.

Any Time.0. D." .255. B. Suggest purchasing a newer processor.255.www. Class A B. Answer: B Which of the following network classes exists if the default subnet mask is 255. C. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Class B C. They have had the system for two years and use it primarily to download photos.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.0? "Pass Any Exam.co m 255 .com Ac QUESTION NO: 843 tua lTe sts . Which of the following is the FIRST action to take? A. Defragment the hard drive. Formulate a theory. which of the following actions should be taken NEXT? A. Increase the systems RAM.0? A. Run CHKDSK on the hard drive. Class C D.actualtests. Identify the problem. music and browse the Internet. B. D. Establish a plan. The system specifications are still very good. C. Document the actions.255.

0? A. Class B C.0? A. Class C D.22. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class C D.168.CompTIA 220-701: Practice Exam A. Class A B. Class A B.0." .www.co m 256 . Class D "Pass Any Exam. Class C D. Class B C.1? lTe sts . Class C D.0. Class A B.0.30. Class D tua Which of the following network classes exists if a hosts IP address is 192.actualtests. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.1.0. Class B C.com Ac A. Any Time.255. Class B C. Class A B. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.

Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A." . stationary IP address. dynamic IP address.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Switch B. C.172. Bridge . Class A B. Any Time.com Ac tua lTe sts A. Class C D. Class B C.actualtests. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Router C.www. D. Task Manager "Pass Any Exam. reserved IP address.1. static IP address. B.1? A.co Which of the following devices can automatically assign host IP addresses? m 257 . Hub D.

Double click theprinters icon. right click on the print job and select delete. The component is disabled. Any Time. right click on the print job and select properties. Device Manager C. right click on the print job and select cancel. The components driver is not found. Double click theprinters icon. D.co m 258 . B. C. B. Double click theprinters icon.com Ac tua lTe sts QUESTION NO: 853 . Answer: A "Pass Any Exam. right click on the print job and select restart. The component is not installed. B. right click on the print job and select cancel. Double click theprinters icon. Double click theprinters icon. right click on the print job and select pause.CompTIA 220-701: Practice Exam B. D. Double click theprinters icon.actualtests. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. C. The components driver is outdated. D." . right click on the print job and select restart. Virtual Memory D. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon.www. Double click theprinters icon. right click on the print job and select resume. C.

right click on the print job and select resume. D. Simple file sharing has not been enabled on the host computer. Double click theprinters icon. Advanced B.com 259 Ac tua lTe sts .www. The shared printer is not compatible with the host computers operating system. 10 "Pass Any Exam. Print sharing has not been enabled on the host computer. Answer: C QUESTION NO: 857 In Printer Properties. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup." . right click on the print job and select restart. 5 B. B. C.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A.co m . General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. C. right click on the print job and select cancel. Security D.actualtests. right click on the print job and select properties. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. The print drivers have not been installed on theusers remote computer. Any Time. Double click theprinters icon. Which of the following is the MOST likely cause? A. D. Double click theprinters icon. Ports C. B. Double click theprinters icon.

Please inform me if the PC will be processing more work than for which it was designed. B. A kiosk in a department store that looks up information in their online catalog. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. A user checking their personal email at an office. Only ask the customercloseD. C. B. 15 D.CompTIA 220-701: Practice Exam C. D. Please try to be more conscious of static when using this PC.actualtests. lTe sts A technician has replaced a failed DIMM.ended questions. A remote salesman must transfer contract data to the corporate office. Be sensitive to the customer's culture. Inform the customer of the expense that is being incurred. A remote user updating the antivirus software on their notebook computer. Any Time.www. D. Please inform me if you think you want me to come back and check it again tomorrow. B. D." . Please inform me if you continue to have any problems with this PC. Which of the following responses would be BEST to use? . The technician has verified that the unit is working properly and is now updating the customer on the event.co m Answer: C 260 . Use technical acronyms to show your technical expertise. C. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Answer: D "Pass Any Exam. C.com Ac tua A.

B.co m .actualtests. Any Time. B. D. Upgrade the hard drive and reboot the system. D. C. Inform the customer of the steps taken during the repair and continue to the next service call. share this with the customer and take steps to minimize the reoccurrence. Document the core actions and inform the customer the repair has been completed. Before starting any work on the system. B. Unplug the workstation and begin the upgrade." . share this with the customer and take any preventative measures. Call the customer and reschedule for another time. Call the service manager and inform them that the new service call cannot be made in time.com 261 Ac tua lTe sts . Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. D. with a response time to another site of two hours.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers.www. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Document the entire event. Call the new service customer and re-schedule the call for another time. C. which of the following is the FIRST course of action to take? A. Complete a full backup of the workstation before making any upgrades. Which of the following would be the BEST choice to address this situation? A. Call the service manager and inform them of the current situation. Which of the following is the NEXT step to take? A. Document the solution. Answer: A QUESTION NO: 865 "Pass Any Exam. C. Call the service manager and inform them of the current situation. Remove the cover of the workstation case and use an ESD strap before the upgrade. A new service call is received. Follow the manager's instructions.

HPFS. Proper configuration of the BOOT. B. Any Time. Partitioning and formatting of the hard drive D.www. NTFS-E is an invalid file system name. Installation of the NTLDR B. TPM D. FAT32.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 .com Ac tua lTe A. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. C.INI file C.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A." . Installation of updated device drivers sts . CDFS. you can use only NTFS file system because only NTFS support encryption. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. D.actualtests. VRAM C. NTFS. CMOS B.

and does not wish to lose any files in the process. Electrical surges C.co m . Dual-channel C.11g wireless signal." . ESD D. Double-sided B. USB 2. Windows Vista Home Basic C. A. The customer has installed a new cordless telephone recently that uses the 2.4GHz spectrum.www.0 D.CompTIA 220-701: Practice Exam A. Any Time. Windows Vista 64-bit edition D. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802.11n B.com 263 Ac tua lTe sts . EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. Windows Vista Home Premium B. IEEE 1394a C. Which of the following is the MOST likely cause of the customers issues? A. RFI B.actualtests. RDRAM D. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. 802. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). WindowsVista Ultimate "Pass Any Exam.

Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Spyware B. DLLs E. If the printer needs the queue cleared. Freeware D. lTe sts A user reports that none of their documents are printing. Frequency B.www. The user sent ten different documents over a span of an hour.co m Answer: A.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). If the print spooler service needs to be configured for multi-page printing.B . Hertz C.CompTIA 220-701: Practice Exam E. If the printer needs a memory upgrade to print multiple documents at once. Trojans C. Wattage D." .actualtests. Amperage Answer: C Explanation: "Pass Any Exam. B. Any Time. If the printer needs a firmware upgrade to print multiple documents at once. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. C. WindowsVista Business Answer: D. Which of the following should the technician check FIRST? . A.com 264 Ac tua A. D.

You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Pull over. reschedule for another time. While replacing the power supply in your PC. Nickel Metal-Hydride B. QUESTION NO: 875 How many devices are supported on a single USB port? A. "Pass Any Exam. Alkaline C.co m . 32 B. Lithium Ion D. Any Time. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. The technician had planned to arrive five minutes early.com 265 Ac tua lTe sts . Amperage and resistance are not selling points for power supplies. B.CompTIA 220-701: Practice Exam Power supplies are rated in watts. Call another technician and have the other technician reschedule the appointment for another date. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. Use an alternate route and get to the appointment ten minutes after the scheduled time. 64 C.www. C.actualtests. D. call the customer and cancel the appointment. Pull over. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. you must be careful about the wattage it provides. 127 D. and explain the delay. Which of the following is the BEST course of action? A." . call the customer from a mobile phone.

Speak slowly. explain with authority. until the technician can arrive and work on the computer themselves.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Advise the user to not do anything else. Repeat the steps multiple times so that the user can understand the computer terms. C. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Which of the following is the BEST course of action? "Pass Any Exam.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. As the technician begins to evaluate the situation. direct the user to do a hard shut down with the computer and talk them step by step through the boot process.www. B. The company has provided remote control software. using the various OS options available. Remain calm and positive. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. Listen and ask questions using non-technical terms. Which of the following is the BEST method of working with this user? A. Any Time. B.actualtests. to boot the computer and retrieve the users data to a shared network drive. the customer demands the computer be replaced immediately. QUESTION NO: 879 A. Shut down the computer. the hard drive has failed and the data cannot be retrieved within the hour. C." . D. Which of the following is the BEST course of action? sts . The customer would like another computer so they can make their presentation that is due in an hour. Work quickly. The user is attempting to install a local printer and has become frustrated and is berating the support staff. and an error message of a corrupted file. D. After listening to the user.co m Answer: A . explaining to the user the data may not be retrievable within the hour to set a reasonable expectation.

D. they determine that the hard drive has failed. The technician receives a call and the caller ID shows the call is from the technicians childs school. Remain positive with the user. larger model. While the user is talking. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. B. Any Time. Answer: D "Pass Any Exam. Explain to the customer in non-technical terms. explaining you will remote into the computer and assist in installing the printer.co m 267 . but the data is gone." . until they have completely calmed down. Immediately replace the hard drive with a new. The customer states they have important documents and photos on the drive which cannot be replaced. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. use MMC to grant administrative rights to the user.com Ac tua lTe sts . what has happened to the drive and explain the options available.actualtests. Which of the following is the BEST course of action? A. Request the customer to leave the room while the call is answered. D.www. and then tell the user to try the install once again. Ignore the call.CompTIA 220-701: Practice Exam A. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. C. C. Which of the following options is the BEST course of action? A. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. C. explaining to the user the unit will be restored as quickly as possible. as the school can be contacted later in day. Immediately stop working and leave the room to answer the call. such as a data recovery service. B. and then explain why they cannot get the printer installed themselves. in case the customer decides to sue for loss of data. Listen calmly to the user. B. Document on the service record the steps the technician took to evaluate the drive. Inform the customer about the need to take the call from the school. conducting an initial evaluation of the problem with the customer. D.

D. Install an on hand video card and show the customer it is repaired. . D. Re-evaluate the repair theory to ensure the issue will not occur again. They have checked the printer and found coworkers have been printing documents. Check the power connections to the equipment and see if there is a surge protector in use. the video card is failing. C. Document the evaluation and actions taken. Discuss options acceptable to the customer to address the issue. Question the customer on any changes made to the computer before installing the video card. B. Which of the following is the NEXT course of action? . Check the work area and keyboard for foreign substances.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing.actualtests. Which of the following is the NEXT step to take? "Pass Any Exam. C. Test the computer to determine the probable cause of failure. B. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A.www." . C.co m The technician has completed the repair action on the computer.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Which of the following would be the NEXT evaluation step? tua lTe sts A. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Which of the following is the NEXT step to take? A. Replace the PS2 keyboard with a USB keyboard and try again. B. Question the user to insure they do not attempt to make changes and break the computer again. Establish the probable cause of the card failure for the customer. Any Time. Boot to BIOS/setup and confirm the hardware settings are correct. D.

as this may have deleted the network printer. The technician needs to install the scanner using the instructions provided. Ask the customer if they have installed a local printer at home.www. and then install the drivers. D. After installing the card with the administrative account." . Check that the network printer is connected to the USB port on theusers computer. Answer: B QUESTION NO: 888 A.actualtests. D. After inserting the PCMCIA card.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip.co m 269 . D. C. B. Which of the following describes the NEXT step to take? lTe sts . have the customer test the card using their log in. ensure the phone and modem properties are set for the local area code. The technician has to turn on plug and play before the scanner will work. Ask the customer to open the printer properties and check the page size and paper orientation. check Network Places to ensure proper card functionality. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. The technician has to use Device Manager to update the drivers and then attach the scanner. Which of the following actions will BEST resolve the issue? A. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. and then configure the card using the administrative account. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. C. plug in the scanner. B. The technician has to boot.CompTIA 220-701: Practice Exam A. Install the card using the customers log in. B. C. After installing the card. Any Time.

the embedded keyboard will not function correctly. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . A. Any Time. C. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. the Infraredport will no longer function.CompTIA 220-701: Practice Exam A. C. Bluetooth devices will need to add the security code. HTTP B. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. TELNET C.com 270 Ac A. DNS D. NETBEUI is designed to be used on small size LANs. C. If wireless security is enabled on the network. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. B. B. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop.www. "Pass Any Exam. If the external keyboard number lock is toggled on. D. B. When the Bluetooth function is enabled. D. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. Docking stations will only work if an external power supply is connected. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab.actualtests.co m . NETBEUI is unavailable on non-Windows operating systems." . NETBEUI can only be used on pre-Windows NT networks. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO).

Verify which printer the customer prints to. Ask the customer which printer the customer prints to. run a self-test.CompTIA 220-701: Practice Exam D. Answer: A.actualtests. and verify the correct tray is being selected before printing. Which of the following is the BEST approach the technician should take? .D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. Redirect the customer to another printer if available. D. turn the printer off and on. They have a larger platter than other magnetic devices. D:\i386\tools\console B. C.co m Answer: D 271 .com Ac A. They have no moving parts and can tolerate vibration. and then attempt to print from the computer. The customer works at a company where the users all print to networked printers. They are susceptible to failure typically caused by strong vibration or rough handling. NETBEUI is not a routable protocol. run a print engine test." . NETBEUI can only be used with DHCP.www. and begin running diagnostics on the printer. D. tua lTe sts A customer reports that a computer can no longer print. B. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. E. C. ensure the device is still online. D:\i386\utilities\console D. They require more power than other drive types. is setup as the default printer. B. Any Time. and send a print job. turn the printer off and on. Reinstall the printer drivers. D:\i386\tools /cmdcons C. "Pass Any Exam.

Solid state drives are faster. D. more reliable. Solid state drives are slower. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. and require more power. more reliable. magnetic drives. Solid state drives are slower. DVD media. more reliable. Blu-Ray drives can read Blu-Ray media. C. more reliable." .co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . DVD media. and require less power. and require more power. Solid state drives are faster. SATA drive sts . D. DVD drives can readBlu-Ray media. but not CD media. Flash drive D. and CD media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. Blu-Ray drives can read Blu-Ray media. and CD media. DVD media.com Ac tua lTe A. DVD media. Any Time. B. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. C. DVD drives can readBlu-Ray media. which of the following holds true? A. but not CD media.actualtests. and require less power.www. IDE drive C. USB hard drive B. B.

FTP B. Which of the following ports needs to be blocked to prevent Internet access? A. A router broadcasts all data packets that are sent on the network. D.com 273 Ac tua lTe QUESTION NO: 901 sts . Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. 20 B. where a router interconnects devices on a network. Liquid cooling systems are less effective at cooling the processor. where a router interconnects one or more networks. A switch interconnects one or more networks. and a switch transmits data directly to the device. B. C. "Pass Any Exam. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Liquid cooling systems are more effective at cooling the processor. C.co m . 23 D. by default? A. FTPS C. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology.www.CompTIA 220-701: Practice Exam A. A switch interconnects devices on the same network to be able to communicate.actualtests. B." . 21 C. Any Time. HTTPS D. Liquid cooling systems are less efficient than the traditionalheatsink technology.

B. which of the following file system formats would be the BEST choice for security purposes? A. Hibernate Answer: D "Pass Any Exam. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. Partition the hard drive. which of the following is the BEST task to perform? A. C.actualtests. A switch broadcasts all data packets that are sent on the network. and a router transmits data directly to the device. Suspend D. Update the device drivers. Backup the hard drive. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A.www. D. Any Time. FAT32 C. Standby C.co m 274 . NTFS B. Format the hard drive. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Wake on LAN (WOL) B. CDFS D.CompTIA 220-701: Practice Exam D.com Ac tua lTe sts ." .

WPA D. WEP2 C. WPA2 Answer: D Explanation: WPA2 is the more secure 802. Encryption type D. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. Broadcast name B. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. but that could be easily hacked. WPA was an upgrade. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. Any Time." .co m .www.11i network standard that ensures the most secure wireless encryption. but WPA2 was the most secure standard. SAFER+ is used to encrypt Bluetooth communications. WEP was the original encryption standard developed for WiFi networks. Security key used C. Device Manager B. Disk Management D. WEP B.com 275 Ac tua lTe sts .actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. System Information C.

QUESTION NO: 910 Which of the following BEST describes a virus? A. Drive lock D. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25." . B. Windows Key + D C. A malicious program that spreads itself in a system without the need of a host. A program that is used to track user information for commercial reasons.co m 276 . A program that appears to be harmless but has a malicious agenda. C. D. Malicious code that can propagate itself to different host files. "Pass Any Exam. Any Time. B. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Ctrl + Alt + Esc B. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Ctrl + Alt + L D. IR scanner B.www.CompTIA 220-701: Practice Exam A. Port 25 is no longer being used. Fingerprint scanner C.com Ac A.actualtests. Port 25 has been opened. Which of the following has MOST likely been performed? A.

m Answer: B .com 277 Ac tua lTe sts .co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity.actualtests. Solid state Answer: D "Pass Any Exam. C. B. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Which of following drive types did the technician install? A. Data has been backed up. D. The hard drive is set to pre-format conditions. PATA D. SATA B. Port 25 is setup for port forwarding. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. Port 25 is running at full duplex. Any Time. IDE C. Biometrics C.CompTIA 220-701: Practice Exam C. BIOS security D. Username and password B." . The hard drive has been reformatted. Data has been restored. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. D.www.

Optical C.7GB of data. Single-layer DVD D. Floppy disk C.actualtests. Dual-layer DVD B. CCD barcode reader B.com Ac tua lTe sts . Solid state B. Laser barcode reader C. IR keyboard D.www. FDD D. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.co m 278 . HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.7GB? A.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A." . Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Any Time.

www. HDMI B. Start Menu C. Degauss D. Task Bar D. My Network Places B. Auto Alignment B. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Resolution C. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . Event Viewer "Pass Any Exam. My Computer D. S-Video C.com Ac A. VGA D.actualtests. Control Panel C.CompTIA 220-701: Practice Exam A.co m 279 . Task Manager B. Any Time. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A." .

Satellite .co Which of the following network connections uses an analog signal? m 280 . Dial-up C. "Pass Any Exam. Password C. Verbal recognition D. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A." . Which of the following is an example of this feature? tua lTe sts A. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.com Ac Biometric authentication is a security feature preventing access to a device. Any Time. Wireless B. Satellite C. Dial-up B. Cable D. Fingerprint scan B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. DSL D.www.actualtests.

15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. PDAs "Pass Any Exam.0 interface? A. 5 meters (16 feet) B. Cell phones B. USB 2. Any Time. Notebooks C. Desktop PCs D. 800Mbps D. 400Mbps B. USB 1.0 B.com Ac tua lTe sts . IEEE 1394a D.1 C." . 10 meters (33 feet) D. 480Mbps C. 7 meters (23 feet) C.co m 281 .www.actualtests.

800Mbps . 400Mbps D. Control Panel > System Applet > Properties > Advanced Tab D. 15 C. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. Any Time. 150Mbps B. 300Mbps C. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.actualtests.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 63 D." . Right click on My Computer > Properties > Network Identification Tab C. 7 B.www. Right click on My Computer > Properties > Computer Name Tab B.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A.

USB mouse D.actualtests. which of the following is the proper way to delete a print job in queue? A. Laptop LCD screen B.RW drive Answer: B QUESTION NO: 934 In Windows XP.com 283 Ac A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. WindowsVista Business B." . Optical DVD. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Any Time. Intel Itanium C. Windows 2000 Professional D. Intel Pentium 4 Extreme Edition D.co m . Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . CRT monitor C. Intel Pentium M B.www. Windows Server 2003 C.CompTIA 220-701: Practice Exam A. Intel Core 2 Duo "Pass Any Exam. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.

Older ATX power supplies have a separate P4 connector. Any Time. After clearing it with the manufacturer. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. Which of the following is the BEST reason why this fix worked? A." . B. the cable is plugged in and the PC is up and running. The FilterKeys option is enabled. B. The NumLock option is enabled. C. Answer: B "Pass Any Exam. Newer ATX power supplies are 20/24 pin compatible.actualtests. the technician observes the motherboards main power connector has less pins than the new power supply cable. Older ATX power supplies are no longer available. Answer: B While replacing an ATX power supply in an older model desktop PC. D. The ToggleKeys option is enabled.co m 284 . 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. Which of the following is the correct cable to use? A.com Ac QUESTION NO: 939 tua lTe sts . Which of the following is the MOST likely cause of this situation? A. The StickyKeys option is enabled. numbers appear on the screen. D.www. Newer ATX power supplies do not use pins 21 through 24. 9-pin male to male C. 6-pin male to 4-pin female B. 4-pin male to male D.

On the front side bus D.com Ac tua lTe sts . DDR2 C. Any Time. Between the CPU and RAM B.www.co m 285 . Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. Print queue C.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. SDRAM B. On thesouthbridge chip C. Print test page B. DSL D. Printer settings D. Fiber B. SODIMM D. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A.actualtests." . RDRAM "Pass Any Exam. Cable C.

RJ-45 D. UTP . Any Time.actualtests. 802. 802. Non-plenum C.11n C. has the GREATEST throughput and amount of coverage? tua lTe sts A.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Plenum B. BNC B." .com Ac Which of the following wireless types. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. ST C.www. 802. by default. STP D.11g D. 801.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.11a B.

Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone.com 287 Ac A. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Re-install the OS. Press ctrl + alt + delete on the keyboard. Compliance in the workplace "Pass Any Exam.co m . The technician explains this is against company policy.www." . B. Any Time.CompTIA 220-701: Practice Exam A. Update the keyboard drivers. Social engineering B. Maximum resistance C. Denial of Service (DoS) attack D. D. Which of the following threats has been attempted? sts . Maximum output wattage D.actualtests. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Which of the following is the NEXT step in the troubleshooting process? A. C. Attach an external keyboard. Maximum input voltage B. Dealing appropriately with confidential materials B. Trojan attack C. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.

Exceptions C. and ATM. It is company policy that all documents be labeled even if they are not sensitive.actualtests. 328 meters (1076 feet) B. Self monitoring. A.A.www. Any Time. Unclassified B. 30 meters (100 feet) D. 150 meters (492 feet) "Pass Any Exam.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length.CompTIA 220-701: Practice Exam C. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. analysis and reporting technology (S. token ring. Event Viewer B. Task scheduler C. Configuration Utility D.M. Despite the stricter performance specifications. Professionalism in the workplace D. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.co m . 100 meters (328 feet) C." . Which of the following security elements governs data sensitivity? A.R. Cultural Sensitivity D. Which of the following should be used? sts QUESTION NO: 952 .com 288 Ac tua A.

Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A." . The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. This chemistry has a high energy density and is lightweight. . NiMH C. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Pixelation D. Alkaline D. Besides they only receive charge if the voltage is low.www. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.co m Explanation: The single. fixed resolution of an LCD is called the native resolution.com 289 Ac tua lTe sts . NiCd B.actualtests. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. A. Contrast ratio C. Native resolution B.

False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. The BIOS must support ACPI B. and the operating system." . . the motherboard and processor must support the standard. basic input/output system (BIOS).co m Answer: B 290 . A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop.www.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. Increased performance C. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Portability B. YOU must be running Windows 95 or later C. The processor must support ACPI. Desktop replacement D.actualtests. Any Time. In addition. The motherboard must support ACPI D. You always need to compromise in configuration when you purchase a laptop in your decided budget.CompTIA 220-701: Practice Exam A. ACPI must be supported by the computer motherboard. Answer: B Explanation: You need Windows 98 or later to use ACPI. QUESTION NO: 959 "Pass Any Exam. True B.

ESD C. CRT D.com Ac tua lTe sts . Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. such as wireless communications." . Mouse C. EMI Answer: A "Pass Any Exam. 184-pin DIMM D.actualtests. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. 168-pin DIMM B. 72-pin SIMM C. RFI B.5v. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.www.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. Any Time. The SDR SDRAM uses DIMMs with 168 pins. The SIMM is the predecessor to the DIMM. Touchpad B.co m 291 . QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. 200 MHz and 266 MHz with operational voltage 2. Point stick D. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.

BAT and CON FIG. Another computer with the same video card B. DOS B.) A. C. Boot the system without scanning drives. Start Windows using only basic files and drivers. Logic bomb D. The video card manufacturer's website C.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers." .co m What does Safe Mode allow you to do? .C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. The manual that came with the card D. thus forming an image on the drum? "Pass Any Exam. Run Windows without processing AUTO EXEC. . Skip loading the Registry. Any Time. Worm C. D. The server log Answer: B. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.com 292 Ac tua lTe sts A.www. Windows loads only basic files and drivers so that you can find out the configuration errors easily.SYS B. Where could you check for troubleshooting information? (Choose all that apply.

C. RDISK. Any Time.www.EXE "Pass Any Exam. Dirty drum D. thus forming an image on the drum.com Ac tua A password generator can be part of a password manager. Automated System Recovery (ASR) B. Developing D. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. B. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A.co m 293 . Generators eliminate a user's tendency to create passwords that can be a security liability. it can be easier to use a password generator based on that set of rules than to manually create passwords. Writing B. Defective toner cartridge B. Generators eliminate the requirement to establish log-in attempt limitations.CompTIA 220-701: Practice Exam A. What can we benefit from a password generator? lTe sts . Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Transferring C. Generators extend the requirement to periodically change passwords. Worn pickup rollers C. D. Brokenfuser Answer: B QUESTION NO: 967 A.actualtests. Generators create new passwords every time a user signs in to prevent social engineering." . When a password policy enforces complex rules.

They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. of power supplies and AC adapters? A. DC out C.actualtests.CompTIA 220-701: Practice Exam C.www. ISO C. AC out Answer: C Explanation: The AC in. respectively. DC in.co m . OSI B. True B. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media." . Enhanced Startup Disk (ESD) D. and CD media. DVD media. DC out D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. Any Time. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters.com 294 Ac tua lTe sts . Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. CSMA/CD "Pass Any Exam. DC in. A. CSMA/CA D. which one accurately represents the input and output. False Answer: A QUESTION NO: 970 Of the following voltage pairings. AC out B. AC in. AC in. you need to use Automated System Recovery (ASR).

Copy backs up all files but does not clear the archive bit.actualtests. Complete B. 802.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.11d is not a commonly implemented standard.11a operates in the 5GHz range and 802. Any Time.com 295 Ac A.11d D. 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.www.4GHz radio frequency range and are directly compatible with each other are 802. you need to select the normal backup type.11g tua Which of the following wireless IEEE standards operate on the 2.11b C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. Normal C. Incremental D. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. 802. There is no such option as Complete backup. QUESTION NO: 973 Answer: B. 802.co m ." .D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. it only backs up files the files that have changed since the last backup. 802. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11b and 802.11a B.) lTe sts .11g. Although Incremental backup clears the archive bit.

WINNT32.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. Mantraps C.44MB D.BAT B. SETUP. 720KB C. WINNT. Any Time. 1. 2. The extended-density 3½? floppy diskettes can be formatted to 2. Perimeter security B. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. It is the first layer of access control that is intended to delay or deter entrance into a facility.actualtests.44MB. .EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility." .co m 296 .www.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. 360KB B.88MB. INSTALL. Security zones D.CompTIA 220-701: Practice Exam A.EXE C. QUESTION NO: 977 "Pass Any Exam.EXE D.

and then remove it from laptop. and ReaD.co m . DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. System. A. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. Ring D. BUS C. Star B. System files not found B.actualtests. Swap file issues OE. which command do you use to remove the Hidden.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. ERASE C. UNDELETE B.Only attributes on the file before you replace the file? A. ATT RIB D. Any Time. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. AUTO EXEC.Boot file issues Answer: C "Pass Any Exam.com 297 Ac tua lTe sts .BAT issues D." . True B.www. Configuration file issues C.

com Ac A. True B. m 298 . TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. False tua QUESTION NO: 983 lTe Answer: A sts A. Smurf attack C. Which type of attack is probably occurring? A.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. False .actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Archive D. True B. System "Pass Any Exam. Hidden. TCPACKattack B. B. Read Only C. Any Time. The server indicates that it has exceeded its session limit. Virus attack D." .www.

which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .) A.co m 299 . QUESTION NO: 985 You are administering a system that has been locked down for security reasons. True "Pass Any Exam. Any Time.actualtests. You notice that among all of the other ports. Compression Answer: A. Archive. DSL D. The attributes such as Encryption and Compression are not supported by FAT 32. Read Only. HTTPS Answer: C. port 443 and port 80 have been disabled. FTP C.D QUESTION NO: 986 A. HTTP D. eSATA and Express Card/54 are examples of hot pluggable devices A. Refer to the following Internet connectivity methods. Telnet B. Cable B. They are supported by NTFS files system.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames.B.www.C.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.CompTIA 220-701: Practice Exam E. Satellite C. and System attributes on the files." . Dial-up Answer: C QUESTION NO: 987 USB. What services are associated with these ports? (Choose two.

Like a hard drive." . the floppy drive requires no external access.com Ac tua lTe sts QUESTION NO: 989 . once setup.25-inch form factor and must be installed in the larger drive bays C. Because it is antiquated technology. LDAP Answer: C "Pass Any Exam. is necessary to be entered before booting into the operating system? A. LCD D.ROM drives. B. CCFL C. you must insert the connector correctly or the drive can be damaged. Hide answers/explanations Atypical backlight technology is A. Although some drives might not clearly key the receptacle for the Berg power connector. CRT B. BIOS D.CompTIA 220-701: Practice Exam B. Like DVD.co Answer: D m 300 .www. POST B. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. floppy disk drives can no longer be purchased new. floppy drives have a 5.actualtests. LED Answer: B QUESTION NO: 990 Which of the following password. User Accounts C. Any Time. D.

www. "Pass Any Exam. Any Time. Which of the following feature enables that? A. however. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. the portable computer will automatically connect to a wireless network. D.com Ac tua lTe sts . Live CD B. Roaming profile B. Hardware profile C. For example. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations.co m 301 . if it is used in a hotel or on an airplane. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Floppy D." . which statement concerning CPU and RAM configuration is most true? A. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Network C. Driver signing D. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. modern operating system on a computer lacking mutable secondary storage? A.actualtests. C. B. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. a portable computer with a docking station is generally connected to a local wired network.

" .actualtests. Remove PC card adapters B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A.www. Remove Backlight D. Any Time. FTP B. malicious software that changes the user's home page D. malicious software that is self-replicating and self-propagating B. what is your recommendation so as to avoid the potential damage during transit? A.com 302 Ac tua lTe A. HTTP sts . VPN C. Remove DVD. During your working hours.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. a customer calls you and is wondering what requires special attention if he wants to ship a laptop.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. WAN D. As an experienced technician. Remove LCD C. malicious software that monitors Internet surfing habits C.

Subnet mask C. A VPN is a secured line of communication between two points through a public network.actualtests. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.co m 303 . C:\System32\Win B. Default gateway D. Any Time. C. True B. IP address B.www. DNS server Answer: A.B A. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A.com Ac tua lTe Refer to the following descriptions. C:\Win\System32 "Pass Any Exam. C:\System\Windows32 C. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . D.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A." .) A. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. B.

Inverter C. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. SPGA "Pass Any Exam. System lock-up sts When a Windows-based application attempts to access memory another program is using.actualtests. It also occurs when a program tries to access a memory address which does not exist. LPGA D." . Any Time.com Ac tua lTe A. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Illegal operation D. Screen D. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Socket479 B. what is the error that will be generated? . General protection fault C.CompTIA 220-701: Practice Exam D.co QUESTION NO: 1002 m 304 .www. ZIF C. Backlight B. Windows protection error B. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A.

Drive interface B. Left-clicking the mouse and double-clicking the Taskbar C. Controller C.com Ac A. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Double-sided. single-layer DVD.actualtests. and then clicking and dragging D. Host adapter Answer: A "Pass Any Exam. pausing until the pointer turns into a double-headed arrow. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer.R D. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Double-sided. Hard disk D. Any Time. Double-sided. Moving the mouse pointer to the top of the Taskbar. single-layerBlu-ray disc C. Single-sided.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A.www. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Highlighting the Taskbar and double-clicking in the center tua lTe sts . double-layer DVD+R B. No other given options can store roughly more than 17GB of data.co m 305 ." . The dual layer capacity of Blu -ray disk is 50 GB.

Underclocking Answer: C QUESTION NO: 1009 As part of your training program. 21 B. 22 C. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Spilled liquid B. you notice a discolored area. 23 D.www. Some attacks. Improper manufacture C. What is usually a cause of this? A. Perimeter security D. Social engineering B. Biometrics "Pass Any Exam. Any Time." . You explain to them that not every attack depends on implementing advanced technological methods. you decide to use your firewall to block the Telnet protocol.co m . IDS system C. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Power surge D. take advantage of human shortcoming to gain access that should otherwise be denied. What term do you use to describe attacks of this type? A. and a host adapter.com 306 Ac tua lTe sts . you explain. A HDD magnetically stores data on discs that are known as platters. Which port will you need to block to prevent Telnet from being used? A. QUESTION NO: 1007 To increase security. controller. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. you're trying to educate users on the importance of security.actualtests.

actualtests. This is because it is not only high speed but also supports isochronous data. which means delivering data at a guaranteed rate. such as video devices. lTe sts . QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. Other companies make use of other named such as i. /more Answer: A QUESTION NO: 1012 "Pass Any Exam." .CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.www. 63 D. to describe their 1394 products.link and Lynx. 15 B.co m 307 . 127 C. which can connect up to __peripherals in a daisy-chained topology. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. Any Time. A. /help C. /? B. It was used with trademarked name FireWire. /and D. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.

com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. C. sts . Ping B. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Click Start-> All Programs-> Search. Toner cartridge C." . This ink is fired through Ink Cartridge.co m 308 . how can you start a search for files and folders? A. Ipconfig C.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.www. Left-click a directory and choose Find. Daisy wheel D. B. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Click Start-> Search.exe at the command prompt. Ink cartridge B. Run search. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Answer: D "Pass Any Exam.actualtests. D. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Any Time. Tracert D.

C.com 309 Ac tua lTe sts A.1. Provide properly maintained tools and equipment.) A. Keep records of accident reports.www. B. AT system connector B. Ensure that there are no safety hazards in your path.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. This is not a valid IP address . Carry monitors with the glass face away from your body. Berg "Pass Any Exam. Class A B.actualtests. Attend yearly OSHA safe work environment seminars. which of the following are good procedures to follow? (Choose all that apply.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Lift by bending over at the waist.C.) A. Class C D. Answer: C.226. D.18. Answer: B. What class is this address? . D. B. Any Time. Class B C. Display an OSHA poster in a prominent location." .co m You have a computer with the IP address 171. C. Use a cart for heavy objects.

without sacrificing the mobile computing functionality of the machine.) A. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A.CompTIA 220-701: Practice Exam C.com Ac tua lTe sts The docking station adds expansion capabilities. A faulty transfer corona wire B. as well as additional ports. Molex D. A bad erasure lamp D. . A broken cleaning blade Answer: C. For example. S4 QUESTION NO: 1020 A. to a laptop. S1 B.www. True B. you see residue from previous images on the output. What two things are the most likely causes of this problem? (Choose two. An overheating printer C." . S2 C.co m Answer: C 310 . Any Time.D QUESTION NO: 1022 "Pass Any Exam.actualtests. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. S3 D.

Ask the customer to check daily to see when it is completed. Ask the customer when they would like to have the work completed. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Recently. Thumb drives B." . B. SoliD. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Any Time. the customer is anxious to know when he might come back to pick up his computer. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Inform the customer that others are waiting. What is the best answer to that? A. Give the customer an estimated time for repair based on the technicians assessment.www. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. while Berg connectors are used with floppy drives. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. B.co m . So. C. you are responsible for fixing the problem. D.actualtests. Therefore they use Molex connectors.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. but he has no idea what the problem is. he takes the computer to the Repair Center and as a technician. D. there is something wrong with it. Molex connectors are used with PATA hard drives. The technician will get back to them as soon as possible. Memory cards C. Before leaving the Repair Center.com 311 Ac tua lTe sts . The 4 pin Berg connectors provide power "Pass Any Exam. SATA hard drives most often use the same type of power connector as PATA hard drives.state drives D. C.

Tablet C. The charge below 3.co m .000volts D. Netbook D." . QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. The P8 and P9 connectors are used by AT-based motherboards. lTe sts . The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.000volts C. Both SATA Power connector and Molex connector cannot be used on the same drive. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. 300volts B. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. SATA hard drives and PATA hard drives do not use the same type of power connector.000 volts is below human sensation. Luggable B. 3. It has a fliparound screen and can be held like a large notebook.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A.actualtests.000 volts to feel a shock. Any Time. "Pass Any Exam.CompTIA 220-701: Practice Exam supply to floppy drives. 300.www. It also allows you to write notes directly on the screen with a special pen called stylus. 30.

co m 313 .CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. Any Time.com Ac tua lTe sts ." .www. False Answer: A "Pass Any Exam.actualtests. True B. eSATA and Express Card/54 are examples of hot pluggable devices A.

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