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64026698-220-701

64026698-220-701

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Published by: tankmasterjoe9594 on Sep 07, 2011
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CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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co m 7 ." . Which of the following can be disabled in the BIOS to prevent this message from appearing? . SDD B. Tape D.com Ac tua lTe A. D.actualtests. B. The PC needs a 24-to-20 pin ATX adapter. WiFi Protected Access (WPA) D. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. The PC needs a 26-to-20 pin ATX adapter.www. C. The PC needs an AT-to-ATX adapter. Trusted Platform Module (TPM) B. Intrusion detection C. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Flash C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. Which of the following is needed to solve this issue? A. Any Time. The PC needs a NLX to ATX adapter.

DSL B. After extracting the driver. DVI B.co m Which of the following connectors are used for musical equipment? 8 . Satellite D. 6-pin mini-DIN D. MIDI C.www. how would the technician update the driver? A.com Ac tua lTe sts A.actualtests." . System Information B. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. HDMI . Cable C. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Device Manager> expand 'Sound. Any Time. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Hardware Compatibility List "Pass Any Exam.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP.

the beep codes may vary. 224. Heat is applied to heat-sensitive media to create an image. Toner is sprayed to the media.255 D.0." . A wax-based substance is melted and applied directly to the media.1-126.255.0. "Pass Any Exam.255.co m Answer: A .www.0.CompTIA 220-701: Practice Exam C.1.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. Which of the following components has MOST likely failed? A.255. 1.0. Watson D. and 2 short beeps. Power supply C.com 9 Ac tua lTe A. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.255.0. sts In the laser printing process. NIC D. B. 128. Sound card B.0-255. which of the following is true? . D.255.actualtests.0-223. Dr.255 B.1. Toner is applied to a photoconductor and transferred to the media.255 C. C. Any Time.255. because of the wide variety of models shipping with this BIOS.255. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.0.0-191.255. However. 192.

com 10 Ac A technician is installing Windows Vista onto a new computer locally. ST C. in which the keys are not typing anything within document editing software. the technician discovers that the user was eating lunch while typing the document.www. The technician comes to the conclusion that liquid was "Pass Any Exam. RJ-45 B. Any Time.co Which of the following connector types is used on CAT5e cable? m ." . DVD C. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. RJ-11 D. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. Blu-Ray D. WPA encryption B. MAC filtering C.actualtests. BNC . After questioning the user. Floppy B.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. NAT translation D.

because most of the electronic components (CPU. C. Replace the fuser in this printer. B. PCI . 6 D. 15 E." . Replace the keyboard with a new keyboard. According to the troubleshooting theory. Any Time.actualtests. Check the ink cartridges for proper ink levels. QUESTION NO: 33 "Pass Any Exam. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). C. RAM.www.com 11 Ac tua lTe sts .3 V for power supply. AGP and ISA cards) used 5 V or 3. but nothing is being printed on the paper. 3. Check the toner levels in the printer.co m . 5 C. D. chipset.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. which of the following would be the NEXT step to follow? A. The printer successfully feeds paper through the unit while running the manufacturer's print test.3 V rails. B. Update the firmware in the printer.3 B. A. Make closing notes of the repair. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Ask the user open-ended questions. D. 24 Answer: A. Verify the system functionality.CompTIA 220-701: Practice Exam spilled onto the keyboard. Which of the following should the technician do FIRST? A.

25 D. Which of the following should the technician perform FIRST? A. 80 "Pass Any Exam.co m 12 ." . Smart card reader C. Update the video driver B. Insulate a component from the friction of theheatsink B. Roll back the video driver C.actualtests. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. 21 B.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. KVM D. Barcode reader B.www. Reduce heat on a component through evaporation C. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. 23 C. Provide for heat transfer from a component to theheatsink D.com Ac A. Run a System Defragmentation D. when the video game starts the computer crashes. Any Time. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts .

Without it the computer will not "Pass Any Exam. Ask the user to close the document so that the work can proceed. Recommended for ceiling use only D. When the system is first turned on it will prompt for the Power On password. Power on password B. Upon making the connection.www. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Leave the document open and do not mention it to the user and proceed with the work. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A.com 13 Ac QUESTION NO: 39 tua lTe sts .actualtests. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them." . Intrusion detection C. Any Time. the technician discovers the customer has a confidential document open. D. Recommended for analog phone lines B. Copy the document to a network drive as a backup so that work can proceed. B. C. Flexible PVC outer jacket C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem.co m . Which of the following steps would be BEST to take? A. Close the document without commenting to the user and proceed with the work. Complex logon passwords D. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security.

The card is a PCI Express card and the laptop supports PCMCIA. D. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. BNC D.actualtests. and USB webcam installed and connected. the card refuses to fit into the expansion slot. The card needs to have the compatibility jumpers set before it can be installed into the system. B. RJ-45 B. Which of the following is MOST likely the reason? m 14 . The expansion slot needs to be enabled in the BIOS first. C. sts . The computer's BIOShas the USB printer below the hard disk in the boot order priority list. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area.CompTIA 220-701: Practice Exam continue to boot. However. Answer: B "Pass Any Exam. The card is a PCMCIA card and the laptop supports PCI Express cards. RJ-11 C.' It has a USB flash drive. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found.www. C.co A technician is trying to install a previous-generation expansion card into their new laptop. B. Any Time. USB printer. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup." .com Ac QUESTION NO: 42 tua Answer: D lTe A. Which of the following is MOST likely preventing the machine from booting normally? A. D.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Answer: A

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After checking to make sure the network printer is available. another user begins asking irrelevant questions. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard." . Start>Settings>Control Panel>Accessibility Options D. Start>Settings>Network Connections B.www. D. Any Time.co m . the technician checks the port the printer is assigned to and finds it is set to LPT1:. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts .D QUESTION NO: 64 While a technician is working on an employee's computer. Which of the following is the BEST course of action? A. Delete personal data Answer: B. Delete existing programs D. Which of the following devices are the additional four pins used? "Pass Any Exam. Upgrade the firmware E. Start>Settings>Control Panel>Administrative Tools C. A. which of the following are best practices? (Select TWO). C. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Politely inform the user that all questions will be answered later.actualtests.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Request the manager to assist in the situation. B. Leave the station and call another technician to complete the repair. Take a long break to step away to relax and refocus.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Update the BIOS C. Upgrade the processor B. A.

CompTIA 220-701: Practice Exam A. The user was able to print previously. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Incompatible cabling B. Features C.www. Any Time. The processor C. Printer hardware problem C.actualtests. Print spooler is not running tua lTe On a Windows computer. Timeliness D. Applets B. a user is unable to print documents to locally attached printers or network printers." . Personal calls B. Widgets D. Cultural sensitivity C.com Ac A.co m 22 . Extra RAM D. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Incompatible print driver D. Extra drives B. Positive attitude Answer: A "Pass Any Exam. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 .

11g D. Use a lint free cloth and glass cleaner B. Anti-spyware software B. monitor. Any Time. Use a dry paper towel and an anti-static strap C. 802.4GHz band with a maximum data rate of 11Mbps? A. and network when using a laptop? "Pass Any Exam. 802.com Ac tua lTe sts ." .actualtests.www. 802.co m 23 . Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. 802. Use a slightly damp cloth and a vacuum D.11a B.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. printer. mouse.11b C. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. Anti-adware software C. Anti-virus software D.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A.

Listen and do not interrupt the customer. Bluetooth B. B. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. 127.actualtests. After they finish explaining. 192. a technician's NEXT course of action should be to: A.255. Any Time.0. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. C. B. Restate the issue or question to verify understanding. C.0.255. Provide proper documentation on the services provided.com Ac tua A.255 D. Provide a way to access the hard drive in an emergency through the command prompt. Provide a way to recover corrupted print jobs through the command prompt. Allow the restoration of a previously made image of a desktop through the command prompt. Docking station D. 255.255.0 Answer: D "Pass Any Exam. Network hub C.255." . Offer different repair options for the user's convenience.0. D.0 B.0.255 C.CompTIA 220-701: Practice Exam A.www.co m 24 . Delete a virus that has infected the hard drive through the command prompt. D. 224.

B. The processors have an additional 64 instruction sets. The processors provide a 64-bit register. C. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Hyper-threading B. The processors contain 64K new transistors. Zip drive C. SD card B. AMD Athlon 64 and 64 FX? A. Dual core processing ." . Blu-Ray D. Any Time. Quad core processing D. The processors are made with a 64nm manufacturing process.actualtests. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. D.www.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Stylus "Pass Any Exam. SpeedStep technology C.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? .CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A.

NTFS D.www. FAT32 B.com Ac tua lTe sts A. Smart card C. "Pass Any Exam.co m Which of the following file systems MUST be used when implementing EFS? 26 . The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface.CompTIA 220-701: Practice Exam B. Any Time. Which of the following is the MOST likely reason? A." . Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. PCI B. FAT C. Biometrics D. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.actualtests. PCIe C. ISA D. The hard drive needs ATA drivers loaded via the F6 option during install. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. CDFS .

A smart card reader B.www. PCMCIA card D. which of the following troubleshooting steps should be done? "Pass Any Exam. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. The hard drive needs SATA drivers loaded via the F6 option during install." . The hard drive did not have the jumpers configured correctly and needs to be checked. Before the drive is replaced. Any Time. D. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it.actualtests. KVM C. otherwise it may try to boot from floppy ). An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. A token device C.CompTIA 220-701: Practice Exam B. Docking station Answer: D QUESTION NO: 85 A. C.co m . A biometric device D. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. The hard drive is incompatible with Windows XP and needs replacement. Just at this point press F6 and show the drivers on the floppy. PCI Express card B. it will ask you if you want to install drivers.com 27 Ac A technician has a security device which displays a number that changes overtime. Of which of the following is this an example of? tua lTe sts .

The first is to use the MS Configuration Utility by typing msconfig. Any Time." . Perform a backup D. followed by clicking the Services tab. services. Identify the problem C. msinfo32.exe C.11g has the potential to support up to: "Pass Any Exam.mmc B.exe D.www. gpedit. Establish a theory of probable cause B. sts . The Services window will open. Device Manager B.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer.actualtests. services. software and network components? A.CompTIA 220-701: Practice Exam A.co m . MSCONFIG Answer: B QUESTION NO: 89 802. If you want a quick visual of which items are running or stopped.exe in the Run box accessed via the Start Menu. but the information is limited.msc from the Run option on the Start Menu. The preferred way to make changes to services is to launch services. this is fine.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. MMC C. MSINF032 D. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.

Smart cards C. Firewall B. of a non-recoverable nature.CompTIA 220-701: Practice Exam A." . Windows Vista Ultimate B.com Ac tua A. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . 50Mbps. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. 100Mbps.www." The term is named after the color of the screen generated by the error. Diagnostic purposes of a critical system error D. Save information for critical files before system shut down C. Driver updates for new installations B. 11Mbps. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).co m 29 . 54Mbps. D. Windows Vista Home "Pass Any Exam. B. that causes the system to "crash. Passwords D. C.actualtests. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Any Time. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error.

" . C:\Windows\System32 B. CRT Answer: A. Swap the A/C adapter D. QUESTION NO: 95 A laptop's battery will not charge. Remove all unneeded peripherals B. A. Microwave E. C:\Users\ D. a technician should look in which of the following default locations? A.co m . Any Time. Toggle theFn keys C.actualtests. Plug the laptop into a UPS Answer: C "Pass Any Exam. Which of the following BEST solves this issue? A. C:\ProgramFiles C.com 30 Ac tua lTe sts .CompTIA 220-701: Practice Exam C. LCD C. Magnet D. Cordless phone B. Windows XP Home D. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista.www. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO).

sts .com Ac QUESTION NO: 98 tua Answer: B lTe A. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. DDR RAM C.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop.www. BIOS B." . Which of the following memory types would be the correct type? A. A security encryption feature that encrypts wireless traffic with an access point for communication. B. SDRAM D. D. A network which has no connection to the Internet and is private by design. Control Panel C. RIMM B. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam.co m 31 . A private tunnel through the Internet to securely communicate with a remote network.actualtests. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. C. Where can the technician configure this setting? A. Any Time. Internet Explorer Properties D.

co m 32 ." . DVD. Load the operating system into memory during power on.RW C.www. A. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). SNMP D. Which of the following types of portable media offers the LARGEST storage capacity? A. IEEE 1394 "Pass Any Exam.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). PCIe B. Test the essential components of the system during power on. C. CD. \\computername\sharename C. B. CD. AGP D. Test the software and hardware drivers before the operating system loads. USB 001 B. D.DL B.actualtests. IP_ip_address E. ISA C.com Ac tua lTe QUESTION NO: 101 sts Answer: B . DVD. EISA E. Check for the latest motherboard firm ware updates.R D. A. Any Time.

sts .www. Helpprevent moisture buildup in the case. if your PC's enclosures are open.actualtests.CompTIA 220-701: Practice Exam Answer: B. a technician notices that several unused expansion card slots have open ports.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. HTTP C. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. The cooling of some components can be reduced or totally eliminated and can cause damage." .D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. B. Helplimit radio frequency interference (RFI) inside the case. C. However. D. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. Help limit electrostatic discharge (ESD) inside the case. Any Time. Answer: B QUESTION NO: 104 A. This address can be verified from printer's configuration. Helpensure proper air flow through the case. then the cooling of the PC changes dramatically. QUESTION NO: 105 "Pass Any Exam. HTTPS D.co m 33 . SMTP B.

Which of the following is the MOST likely cause of the issue? (Select TWO). E. QoS for printing is not functioning over the LAN. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed.www. Sometimes. Print spooler view in the Printers Control Panel D. T-Connector B.actualtests." . New drivers have been released and need to be installed. To find this problem you can ping the printer from your computer. C. The printers IP address has changed. Properties of the printer from the Printers Control Panel C.com Ac tua lTe sts .CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Answer: C. The print queue window from system tray B. BNC C. D. RJ-45 "Pass Any Exam. B. Any Time. A. A job in error status is at the top of the print queue. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue.co m 34 . A technician has verified the printer is online and prints a configuration page from the printer. The printer would not start printing again till that print job is removed from the queue. The printer needs to have a cartridge replaced. Sometime if the IP address of the printer is changed you cannot print.

24x Answer: A. sts . You can type the Ipconfig command by "Pass Any Exam. B.co m . Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.actualtests. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. Any Time. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. 6x D. 8x E. A. D.com 35 Ac A user calls and says they cannot get to the Internet. C." . The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Start>Run>typeipconfig>click OK and ask user to read the results. 3x C. 1x and 8x bus speeds can be used.www. 1x B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.D QUESTION NO: 109 A.CompTIA 220-701: Practice Exam D. The Syntax IPCONFIG /all displays full configuration information.

Dynamically assigns IP addresses for easy client configuration.com Ac tua lTe sts QUESTION NO: 111 . dxdiag "Pass Any Exam." at the bottom of the screen. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. Secures network traffic through shared key encryption.. A. chkntfs B. D. you need Operating system CD and the recovery floppy disk that you have created.www. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. The recovery process will start. Vendor recovery CD D.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Recovery console C. Any Time." . The DNS server strictly functions as an ip address lookup for a given domain name. B.actualtests. press F2. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). Provides resolution of host names to IP addresses. C. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .co m 36 . Operating system CD B. Provides security for a network through the use of ACLs. Which of the following is needed to perform an ASR restore in Windows XP? A..

www. Parallel port B. Which of the following is the MOST likely explanation for this extra partition? A. C. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. IEEE 1394 port D. This partition is not assigned a drive letter and is not accessible from Windows.co m ." . Space reserved by the drive manufacturer for firmware. Any Time. ipconfig E. A recovery partition put there by the manufacturer. ping Answer: C.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. B. Serial port C.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. D. Answer: D A. A potentially dangerous virus has been downloaded onto the system.CompTIA 220-701: Practice Exam C. Space set aside by Windows for use by the virtual memory swap file. tracert D. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.actualtests. sts .

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Which of the following should the technician do NEXT? A. Excessive internal display brightness is set. You should always use the test page feature from the printer properties. Print a test page.actualtests. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Which of the following is the correct path to change the language settings? A.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Replace the fuser. to test printing. sts . Having arrived onsite. Change the paper. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. D. C. Insufficient memory for the OS. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. D. the technician has a discussion with the customer and reviews some examples of their print jobs. C." . Clean the toner cartridge. The processor is improperly seated due to bent pins. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Control Panel> Accessibility Options> General "Pass Any Exam. which you already know.www. not from an application. The airflow is blocked. If that does not work then you may need to delete and reinstall the printer. B.CompTIA 220-701: Practice Exam Explanation: First check the boot order. Any Time.co m Answer: D . B.

802. C.11g B. Reboot the computer. Any Time. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. Which of the following standards of wireless card did the technician install? A. and Bluetooth supports communication up to 3Mbps.www.11b supports communication only up to 11Mbps. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. Perform a self-test page. 802.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. 802. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. 802. D.actualtests.11 standards. Control Panel> Regional and Language Options> Regional Options C. When connecting the laptop to a wireless network. the technician successfully tests for speeds of up to 54 Mbps. B. Print a test page.11g standard if you want to use a standard that can support communication up to 54Mbps.11b D.co m 45 .CompTIA 220-701: Practice Exam B. 802. sts . Control Panel> Regional and Language Options> Regional Options> Customize D.11x C. 802. Cycle theprinters power.11x refers to the family of 802." .

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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D. Remove hardware in Control Panel. Defragment the hard drive weekly. B. C. B. then to Windows 98SE then Windows XP Home. and then turn off the device. Upgrade to Windows XP Home directly from Windows 95. Any Time. Clean out the dirt with a damp rag. Upgrade to Windows NT4. Upgrade to Windows 95 OSR2. Answer: A. C. "Pass Any Exam. B. Clean out the dust with compressed air.com Ac tua lTe sts .CompTIA 220-701: Practice Exam A. D. E. C. A.C QUESTION NO: 157 To lengthen the life of computer hardware. True negative C. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. and then remove from laptop. Degauss the display and drives. D. True positive D.co m 52 . False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95." . it is BEST to perform which of the following actions on a routine basis? A. Turn off the laptop. Which of the following describe the potential upgrade paths? (Select TWO).0 SP1 then Windows XP Home. Stop the device.www. Remove the driver from Device Manager. False negative B. Upgrade to Windows 98SE then to Windows XP Home. Perform a clean installation of Windows XP Home.actualtests.

D. Which of the following would be the MOST likely cause of the problem? A. Any Time. Answer: C QUESTION NO: 162 "Pass Any Exam. HKEY_ CURRENT_USER B. The account does not have permission to install drivers. C. The modem is not recognized in Device Manager. D.co When trying to print. The computer needs to upload the print job.com Ac tua lTe A. The high encryption package is not installed. The technician has the correct.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. HKEY_USERS C." . sts .www. a balloon in the system tray indicates a print job has failed to print.actualtests. The modem is not functioning properly. HKEY_CURRENT_CONFIG D. Printer firmware needs to be updated. B. C. Which of the following is the MOST likely cause? m 53 . B. The paper needs to be replenished. The printer does not recognize the font type. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. updated drivers. but is unable to successfully install the drivers.

which of the following should be removed to avoid damage during transit? A. Mercury C.ROM drive "Pass Any Exam. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. Electrical tape B. a technician finds a wire with insulation damage from rubbing up against a cooling fan. PC card adapters B. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer.com Ac A. Masking tape C. TASKMAN. PROGMAN. SPUNINST. LCD C. Duct tape D. DVD.co m 54 . Electromagnetic Interference (EMI) B.actualtests.EXE D.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . Any Time. Which of the following should be used to repair the wire? A.EXE C. CONVERT." . Lithium D.EXE B.www.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.

C. Install ceiling fans in the room. LDAP B. POST C. Directly spray the vents with compressed air.CompTIA 220-701: Practice Exam D. Electromagnetic interference B. Any Time. B. Which of the following should the technician take under consideration? A. Use a moist rag to clean the vents monthly. High voltage discharge C. BIOS D.actualtests. D. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Periodically clean the vents using a small vacuum cleaner.www.co m Answer: C 55 . Radio frequency interference D. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A." .com Ac tua A.

CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. DSL C. Cable management to avoid trip hazards B." . run diagnostic tests. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Begin running diagnostic software and confirm findings with another technician. Which of the following can the technician do to better understand the customers issue? 56 .actualtests. Any Time. and then confirm the findings with the customer.co m A customer brings a PC for a technician to repair.www. Electrical safety with the extra network cables C. D. Location of the PCs with respect to each other D. C. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Cable D. Ask open-ended questions to gather the symptoms. sts . Get the customer contact information. B.com Ac tua lTe A. Which of the following should the technician keep in mind when setting up the lab? A. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Fiber B.

CompTIA 220-701: Practice Exam A. Any Time. Filters incoming voltage spikes and surges. Converts AC power to DC power that a computer can use to operate and charge its battery. To allow the power supply to operate at different voltages B. DSL B. To allow alternating current to be used instead of direct current D.co m 57 . SSID D. Satellite D." . Changes DC power to AC power to charge the battery and enhances portability. Broadband C. WPA B. Allows for a portable computer to be easily moved without being plugged into an outlet.www. B. which of the following is broadcasted by default and should be disabled? A. WEP C.actualtests. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. C. To change the voltage coming from the wall C. Answer: D "Pass Any Exam. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.com Ac tua lTe sts QUESTION NO: 174 . D.

DDR3 D.actualtests.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. DIMM C. SIMM D. SDRAM C.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Impact B. Any Time. DDR B. Laser D. Thermal B. Laser "Pass Any Exam.com 58 Ac tua lTe sts A. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. DDR2 .www. SODIMM B." . Dot Matrix C.

VPN C.co m Answer: A . Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. Any Time. AGP 4X C. HTTP B. FTP D.CompTIA 220-701: Practice Exam C.www. WAN sts Which of the following allows a secure connection between two points? . Thermal B. Inkjet D. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Inkjet C." . Color Laser D. PCIe X16 Answer: C "Pass Any Exam. tua lTe A. ISA B.actualtests. PCMCIA D.

Run a large magnet over the top of the hard drive several times. C. Reformat the hard drive to a clean state using the format command. Replace the video card inside the laptop. Remove the memory and destroy it.actualtests. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. Remove the hard drive and destroy it. B. Make sure the laptop display is enabled." .co m 60 .www.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . D. rw2%HN D. SR1234ct B. Replace the LCD inverter. C.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. B. CompTIA558475 C. ct23&P#h~ Answer: D A. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. D. Make sure the OS has the latest video drivers installed. Any Time.

IEEE 1394 B. IEEE 1394 D. SATA D. USB 1.0 C.1/2. Any Time. DDR400 D.CompTIA 220-701: Practice Exam A. 1Gb/s Answer: A "Pass Any Exam. USB 1. 1000Mb/s C.actualtests. PC2100 B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A.1 C.com Ac tua lTe sts QUESTION NO: 188 .www.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. 10000Mb/s D.co m 61 . 100Mb/s B. USB 2. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A." . S/PDIF B. DDR333 C.

B. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. . Set the refresh rate to the lowest the monitor can display. Provides addressing of memory beyond 4GB.www. Start Menu D. Degauss the monitor.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . D. Program Files B.actualtests. Flash memory used to hold temporary files before deletion. The maximum amount of memory a given system can potentially have. B. C. D." . Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. C. Data written to a disk located in a paging file that would not fit into the systems RAM. Set the resolution to the highest the monitor can display. Provides use ofPCIe X16 expansion slots.com 62 Ac tua lTe sts A. Provides access to larger hard drive partitions.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Provides use of more powerful video graphics accelerators. Control Panel C. "Pass Any Exam. Calibrate the monitor. Any Time. C. B.

Identify the problem. collect all packets that are sent to any device on the LAN. B.com Ac tua lTe A. C. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. Off)." . D. Any Time.g. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Built-in encryption standards B. send packets to other network devices on the LAN instructing then to enter a low power state (e. C. Verify full system functionality. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. B. resume from a low power state when it receives a network packet telling it to do so. A portion of physical RAM that is mirrored to the hard drive for redundancy. Lack of drive heads and platters D. Document findings. D. send broadcast packets over the LAN to all computers simultaneously. Establish a theory of probable cause. Answer: D QUESTION NO: 197 "Pass Any Exam. and outcomes. Hibernate. Larger capacity than traditional magnetic drives C. actions.co m Answer: D 63 .actualtests.CompTIA 220-701: Practice Exam D.www.

co m 64 . Which of the following RAID levels should be implemented? A. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Purchase an external Ethernet print card. RAID 0 "Pass Any Exam. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Move the computer and attach to the printer. Which of the following questions should a technician ask to help determine what occurred? A. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Share out the printer from the attached computer. B. Which of the following is the quickest way to accomplish this? A." .com Ac tua lTe sts . Set up a local print queue. Has the monitor been replaced recently? E. C. D. Were there any new software updates done? Answer: B. Was any hardware installed since it last worked? C.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. A. Are you sure you ran a find on the system and the program is just not misfiled? D. Are you sure the power button is not stuck? B. Is the power cable on the monitor loose? D. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Any Time.actualtests. it just keeps rebooting.www. Was there a power outage since yesterday? B.

B.CompTIA 220-701: Practice Exam B. RAID 1 C. which of the following should the technician do FIRST? A. Answer: D A technician uses a call logging process in order to: (Select TWO). Identify the hardware make. Assign an appropriate priority for the issue. and serial number. Identify the user and associated problem. D. E. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.co m 65 . track the process of the incident. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. Elevate the call to a higher level of support. Any Time." . Answer: B.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. model. A. Allows the operating system to be rolled back to a previous point in time D. D. C. help maintain a balanced workload for the help desk technicians. C. Allows the operating system to assigns dates so that user data files are backed up C.www. Allows the operating system to be backed up with immunity to virus activity B. identify common issues among multiple users. compose a record which allows user authentication. B. select the appropriate priority level for the issue.actualtests. RAID 4 D.com Ac tua lTe sts QUESTION NO: 202 .

" .www. Dual-sided DVD .actualtests. Increased network speed E. Userestore point to roll back the computer to a previous date. The hard drive light is constantly on. Utilize less memory C. Empty the recycle bin and deleted email items. Any Time. Use the defragment utility. Longer chip life Answer: C. A.com Ac tua lTe sts A. DVD.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Use thecheckdisk utility. A. "Pass Any Exam. Use the drive compression utility.RW+ B.RW C. E. C. DVD. Blu-Ray D.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Increased performance D. Which of the following can be performed on the hard drive to improve performance? (Select TWO). D. B.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Increase system security B.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Answer: A.

RFID smartcards "Pass Any Exam.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. and asks when it will be done. D. CGA D. Any Time. Logical token B. The user states that they do have Internet connectivity. Ask the customer to check daily to see when it is completed. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . USB B. D. DVI C.D QUESTION NO: 208 A customer brings a PC in for repair. Encrypted passwords C. C.www. B. Check for any updates to the program.CompTIA 220-701: Practice Exam A. Give the customer an estimated time for repair based on the technicians assessment. VGA E. Which of the following is the BEST response for the technician to give? A. S-Video Answer: B.co m . QUESTION NO: 209 A. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Run the program as a local administrator. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). C. Inform the customer that others are waiting. Add an exception to the firewall for the program. Ask the customer when they would like to have the work completed.actualtests. B." . A. The technician will get back to them as soon as possible.

E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Coaxial B. Ensures that only certain devices can access the network C. Contact the vendor for an RMA.com Ac tua lTe sts . Fingerprint reader E.www.actualtests. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Which of the following would be the FIRST step in resolving this issue? A.CompTIA 220-701: Practice Exam D. Retinal scan Answer: D. Answer: C "Pass Any Exam. Try installing the device to a different port or slot." . Download and install updated drivers for the device. a user is reporting system crashes and performance loss. UTP C. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Disable the device in Device Manager.co m 68 . C. Ensures all users physically login to the wired network B. B. Plenum D. D. Any Time. Encrypts data traveling across the wireless network D.

Driver signing B. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Which of the following boot options would be MOST effective in troubleshooting this issue? A. USB drive D. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Any Time. when locally connected. the user would like the laptop to automatically switch to the wireless connection. CD. DVD. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. Serial Cable B. Hardware profile C.co m 69 . Which of the following Windows features BEST accomplishes this? A. Boot to the recovery console C.com Ac tua lTe sts . Safe mode with command prompt D. Floppy drive E.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Wireless Zero Configuration D. A.www.ROM Answer: C. and after restarting their PC the display is no longer appearing.actualtests. When the laptop is removed from the docking station. Safe mode B." .ROM C.

Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Install the Microsoft Malicious Software removal tool. Which of the following solutions would resolve this issue? lTe sts . A. Disable the antivirus logging in the Event Viewer. Contains special characters Answer: D.com Ac tua After successfully installing a free antivirus solution. Windows reports that no antivirus software is currently protecting the system. Obscure word in a dictionary B. Security Center B. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO).CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A.actualtests. Contained in a text file C. Update the Antivirus definitions.E QUESTION NO: 219 A.co m 70 .www. C. fdisk B." . Any Time. B. Contains AES encryption D. Disable antivirus protection withinSecurity Center notification. D. sysprep "Pass Any Exam. System Restore C. Machine Debug Manager D. Contains numbers and letters E.

you need to use the Sysprep utility. 53 B. 192. 224. Ghost is a third-party utility.CompTIA 220-701: Practice Exam C. WindowsVista Ultimate "Pass Any Exam.0.0.0. Windows XPMedia Center D. Any Time.1 B.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.1 C. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts ." . 172. regedit D. WindowsVista Basic B.0. QUESTION NO: 221 Which of the following is a class A IP address? A.1.co m 71 .actualtests. RIS only comes with Windows Server operating systems. 110 D.com Ac A. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.1 D.168.1. 10. and WDS is available in Windows Server 2003.www. which comes with Windows 2000 Professional.16. Windows XP Home C. 80 C.

changes the boot sequence order. the speed and available bandwidth of Internet connections.www.7GB. 25GB. makes changes to the registry. D. opens a text based word processor. 9GB. B.com Ac tua lTe sts . B. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. D. Any Time. 4. remaining hard disk storage space. D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A." . 650MB. Answer: C QUESTION NO: 226 The edit command line tool: A. can be used to modify desktop preferences. C. a performance value of system components. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. C. Answer: D QUESTION NO: 227 While troubleshooting a computer problem.co m 72 . C. B. a technician has determined what has caused the problem.actualtests. the reliability and speed of search indexing.

A. Barcode scanner C.www. Establish a plan of action and implement the solution." . check the HCL. Any Time. perform a disk defrag. Computer Management B. actions and outcomes. REGEDIT C. D.CompTIA 220-701: Practice Exam A. Smart card B. before performing hardware upgrades a technician should: A. Ask the user opened ended questions to see if they agree with the cause. C. C. Voice recognition D. Event Viewer Answer: C QUESTION NO: 229 As a best practice. Task Manager D. Optical recognition F. Document findings. archive old drivers. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). D. B. Fingerprint reader E. clean each component with an approved cleaning solution.co m .com 73 Ac tua lTe sts . Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Secure ID Token "Pass Any Exam. B.actualtests. Verify full system functionality.

co m 74 . Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. UFS C.com Ac tua lTe sts . StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Start > Control Panel > System B. Right-click on theprinters icon and select Properties D. FAT D." . Encryption Keys D.CompTIA 220-701: Practice Exam Answer: C.D. NTFS B. Any Time. ToggleKeys C. which of the following file system should be used in formatting the drive? A.www. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time.actualtests. FilterKeys B. Right-click My Computer thenselect Manage C.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.

Hard disk failure or operating system needs to be reloaded. Any Time. D. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. B.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. C. Mouse and keyboard need to be cleaned. Bluetooth headset "Pass Any Exam.co m . convert B. the AC adapter of the laptop and the computer. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Nothing else should be plugged into the UPS under a user's desk. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Which of the following is MOST likely the problem? A. Power cord is loose. LCD monitor D.com 75 Ac A. The hard drive is in standby mode.actualtests. Laptop computer C. Laser printer B." . diskpart D. format C. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A.www.

"Pass Any Exam. Large screen television C. 2700 C.com 76 Ac A.CompTIA 220-701: Practice Exam B. FilterKeys E.co m . Degauss the monitor. and the technician would like to install an additional two sticks of 512MB PC3200. Reload the driver for the monitor.actualtests. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO).www. Power cycle the computer. Windows Event Viewer B. AM/FM radio D." . Which of the following actions BEST resolves this issue? A. C.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. D. 3200 D. Replace the display adaptor. Any Time. CHKDSK D. Data Execution Prevention Answer: B. Windows Defender C. A. The PC is currently holding two sticks of 512MB PC2700. 2100 B. Assuming the necessary slots are available. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . 5300 tua lTe A technician is installing a RAM upgrade into a PC. B.

" .com 77 Ac tua lTe A. D. B. WPA encryption D.www. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. Any Time. MAC filtering B. A set of firewalls and anti-virus programs protecting the computer D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. Erase the hard drive using a disk wiping program. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . Reformat the hard drive to a clean state using the format command.actualtests. Pass all computer components near a large magnet. An alert when the computer case has been opened C. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Run FDISK on the hard drive. sts .co A computer is being sold over the Internet. WEP encryption C. An alert at logon when an unknown user has tried to logon B. C.

Video capture card D. Any Time. C. Which of the following would be the appropriate response? sts . Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.www. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. the server will be back up. Connect to it via an aD.actualtests. Connect to it through a TCP/IP port C. Hardware and software are not exact sciences. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. TV tuner card B. Graphics card C. A technician believes the on-board NIC is bad. We will have it back up within the hour. Connect to it through a computer share B. Is your work solely depending on the server? Try to not be upset because before you know it.CompTIA 220-701: Practice Exam A. I am not the server technician so please do not take a bad tone with me." . One particular caller demands to know exactly how long the system will be down. B. a notice appears on the screen which says the site is being blocked by a filter. We have identified the problem and we will have it back up as soon as possible.hoc wireless connection D. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. D. There is no way to tell how long this will take. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. We believe the problem is the network interface card.com 78 Ac tua lTe The file server had an expected outage this morning." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website.co m .

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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RAID 1 C." . actions. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 1 C. C. Answer: A.co m 85 . RAID 0 B.actualtests. and outcomes. E.com Ac tua lTe sts . which of the following should be done? (Select TWO). RS-232 B. USB 1. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. Inform the user every step that was performed throughout the entire troubleshooting process.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Document the system findings. Verify full system functionality and implement preventative measures. A.1 "Pass Any Exam.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 5 D. Any Time. D. Inform the user that the computer may not function as it did before the problem occurred. Change theusers permissions so that they cannot create any potential problems in the future.www. RAID 0 B. B. RAID 5 D.

NAT B.www. Parallel D.11n B. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).CompTIA 220-701: Practice Exam C.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A.actualtests.com Ac A. WEP C. Modem F.co m 86 . SCSI D. NIC E. MAC "Pass Any Exam. MAC filtering C. SSID D. Any Time. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts ." . PS/2 C. A. Channel 11 D. IEEE 1394 B. 802. Serial Answer: D.

WPA key B. B. Use appropriate function toggle key to switch display mode. User Accounts C. Administrative Tools D. but no display shows on the screen. Reboot the computer.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Press F1 to shift display to the projector. SSID C. Answer: A QUESTION NO: 277 "Pass Any Exam. Security Center E.C lTe A.actualtests. System B. D. Go into Device Manager and enable the projector.com Ac QUESTION NO: 276 tua Answer: B. Which of the following could the technician do to send the display to the projector? A. C." . m 87 . Accessibility Options sts . the system will auto-select the projector on restart.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). MAC filtering D. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. The projector is turned on.www. Any Time.

"Pass Any Exam. Verify that all other parts of the system are working properly. Answer: C QUESTION NO: 279 A. B. Dynamically assigns IP addresses for easy client configuration. C. Provides security for a network through the use of ACLs.44MB Floppy Disk Answer: B.D.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). which of the following should be the NEXT action according to the troubleshooting theory? A. 1. C." . Resolves queries for resolution of host names to IP addresses. D. Return the system to the user.co m 88 . IDE Hard Drive E.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. B. Recreate the problem and reapply the solution to ensure it worked properly. Solid State Drive F. Answer: C QUESTION NO: 278 After the problem is resolved. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Any Time. Digital Video Disc B.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Backup Tape C. Compact Disc D.www. D. lTe sts . Secures network Internet traffic through shared key encryption.actualtests.

Purchase a fully configured hard drive Answer: A. select Properties." . Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. D. The user saved the files to a different location. B. The user selected an alternate hardware profile. B. user to move so the technician can check the computer for problems. Open Network Connections from the control panel. XCOPY all files from another computer C. A. select Status.com 89 Ac tua lTe sts .CompTIA 220-701: Practice Exam A. users coworker to confirm what the user said and verify there is a problem. right click the Local Area Connection. The local user profile is corrupt. Open a command window and runipconfig from the command line. The user accidentally deleted the files. E.www.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty.com D. Answer: D. and then click on Device Manager.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Installation from Microsoft.actualtests. C. and then select the Support tab. B. D. Network installation F. Right click on My Computer.co m . Run the System Configuration Utility from the run line and click on the Services tab.D. Open a command window and run net /?from the command line. C. Factory recovery partition B. Windows CD installation E. Any Time. Which of the following is the MOST likely cause of the problem? A. "Pass Any Exam. select the Hardware tab.

www. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A.co m 90 . user to explain the problem and listen without interrupting the user. 100 feet (30 meters) B. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. Decreased EMI D. 492 feet (150 meters) D. UTP B. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Decreased ESD C. Any Time. ThinNet C. user to state the issue and stop the user when the technician has an idea of how to fix the problem. D. Increased RFI B.com Ac tua lTe sts . Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A.actualtests. Fiber D." .CompTIA 220-701: Practice Exam C. 328 feet (100 meters) C.

Serial C. MSCONFIG B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. net use \\ComputerName\ShareName /persistent:YES :F D. IDE D.www." .co m 91 . USB port C.com Ac A. Parallel port "Pass Any Exam. Task Manager D. SCSI B. net use \\ComputerName\ShareName /persistent:NO :F B. ASR C. Any Time. Serial port D. Standard TCP/IP port B. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts .actualtests. net use F: \\ComputerName\ShareName /persistent:NO C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A.

com Ac A. The boot. AGP Answer: B "Pass Any Exam. Where would they find this setting? sts .ini file is an editable text file with one or more lines that reference partitions to boot to. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. System Properties>General C. PCMCIA D. Boot. Any Time. System Properties>Advanced>Environment Variables D.www.inf C.ini Answer: D Explanation: To configure dual-boot computers.ini that is loaded by the ntldr file that loads the bootstrap process in a system. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. Sysprep.co m 92 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.dos D. you need to edit the boot.actualtests. System Properties>Advanced>Performance Settings>Advanced B." .txt B. PCIe C. Ntbtlog. ISA B. Bootsect.

ISP D. Any Time. Hostname B. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.co m 93 .www.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk.actualtests. Blocking harmful network traffic C. The speaker wires were disconnected while cleaning. B. The UPS is disconnected from the wall. Which of the following is MOST likely the cause? A. Securing wireless access points D. The default printer is out of paper or offline. C." .com Ac tua lTe sts . Default gateway C. D. A new security update is available for download. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Storing passwords B.

C. Cryptographic mechanism that identifies the sender as well as the message integrity B. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.CompTIA 220-701: Practice Exam A.actualtests.co m . Right-click My Computer > Help and Support B. CAT6 B. The paper jam was caused by moisture in the paper tray. Start > Help and Support C. The process of removal is so complex that only those certified for repair should attempt to resolve. Due to condensation within the lower tray assembly. Start > Programs > Accessories > System Tools > Help and Support D. RG-58ThinNet D. the functionality of the rollers was impaired and therefore ceased to transfer properly. An infallible method which binds a signature to a message D. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Requires the receiver to have access to thesenders private encryption key "Pass Any Exam.in which adds the signature block to all email messages C. Which of the following is MOST appropriate? A." .com 94 Ac A. D.www. the customer asks for an explanation the cause of the problem. B. Any Time. The situation was caused by irresponsible users that spilled coffee in the bottom tray. CAT5e C. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. Email applicationadD.

C. 8GB D. Allows a LCD projectors output to display on a laptops screen B. Any Time." . 4GB C.actualtests.com Ac tua lTe A.www. Generators create new passwords every time a user signs in to prevent social engineering. D. Generators extend the requirement to periodically change passwords.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . B. Allows analog video output to a variety of devices C. 128GB sts . Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). Generators eliminate the requirement to establish log-in attempt limitations.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Generators eliminate ausers tendency to create passwords that can be a security liability. 2GB B. "Pass Any Exam. Allows digital video to a variety of devices D.

sts . Motherboard B.www.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Screws D. DSL D.actualtests. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Riser cards B. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Any Time. Fan C.co m . Standoffs C.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Dial-up B. CPU E. Cable C." . Capacitors Answer: C. You should install only the standoffs that align with the holes in the motherboard.CompTIA 220-701: Practice Exam A. Heatsink D.

Downloaded Program Files D.1.15 B.0. Malicious software attached to another piece of software D. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.168.25 C. Malicious software that changes theusers home page C. Any Time.16. Malicious software that is self-replicating and self-propagating B." . Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . 10.www. Malicious software attached to another piece of software D. Malicious software that is self-replicating and self-propagating C.CompTIA 220-701: Practice Exam A.co m 97 .254. 169. Malicious software that monitors Internet surfing habits B. Browser Plug-Ins C.15 D.0.com Ac tua A. Temporary Internet Files B. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.0. 172.actualtests. 192.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.0.

Any Time.co m 98 . Ability to bypass the IRQ channels to work directly with the CPU B.actualtests. you would choose the Last Known Good Configuration advanced startup option. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Last Known Good Configuration D. KVM B. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation.www. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Graphics adaptor D. USB hub C." . "Pass Any Exam.com Ac tua lTe sts . Debugging Mode B. Ability to detect and correct single bit errors in memory D. Which of the following would be the BEST startup selection? A. Ability to detect hardware incompatibilities and resolve them C. Safe Mode with Command Prompt C.

www. C. Which of the following should the technician do NEXT? tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. 802. 802. Create a checklist of the most likely issues. Restore the backup to a new hard drive. D.11g wireless card B. Answer: B QUESTION NO: 316 A. Which of the following standards should the technician upgrade to? A. B.actualtests.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. 802. B. Before the technician performs any diagnostics which of the following actions should the technician take? A.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system.11n wireless card C. Check the security log for error codes. Run a power supply test. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. D. Run a backup routine. C. 802. Apply the latest service pack." . Any Time.11a wireless card D. What is a bluescreen message? How should the technician respond? "Pass Any Exam. The customer asks the technician.co m 99 . Boot into Safe Mode. Update all software to determine if this corrects the problem.

CompTIA 220-701: Practice Exam A. B. Docking station B.www. Daisy chain C. Failed fan C. C. Which of the following is MOST likely causing the sound? A. and a regular mouse without having to connect all of the devices each time. Logical Token B. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code.actualtests. Network Hub "Pass Any Exam. D.co m . Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. System clock feature D. Explain that it is a message that assists in identifying problems based on the error code. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. full size keyboard. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Pad locks C. Under powered fan B. RSA keys D. In the office they want to use a 24 LCD monitor." . Which of the following will allow this functionality? A.com 100 Ac tua lTe sts . Tell the customer that abluescreen is another name for stop error. Any Time. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A.

actualtests. SATA hard drive with a rubber gasket C. IPX/SPX D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. DNS E. AppleTalk B.co m 101 . A private network between two computers using wireless cards without using a wireless access point between them. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. and bays for storage devices. DHCP C.www. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. connectors for peripheral devices. NetBEUI Answer: B. Solid state hard drive D. B.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. lTe sts . Which of the following can be installed to accommodate the customers request? A.CompTIA 220-701: Practice Exam D." . Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. "Pass Any Exam. Any Time.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). It provides slots for expansion cards. PATA hard drive B.

www. Press F6 when prompted to load the additional drivers. Computer Answer: B. Use the Windows XP Professional for SATA card support feature when installing Windows.actualtests. Laptop AC Adapter D. C.F Explanation: He should plug in the monitor. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card.co m 102 . the AC adapter of the laptop and the computer. AGP "Pass Any Exam. Monitor C. Any Time." . Vacuum Cleaner F. Nothing else should be plugged into the UPS under a user's desk. Disable the system BIOS so the SATA card can take boot precedence. A secured line of communication between two points through a public network. Laser Printer B.C.com Ac tua lTe sts . ISA B. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. D. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). A. which of the following must be performed for the installation to be successful? A. Create a utilities partition on the hard disk prior to OS install.CompTIA 220-701: Practice Exam C. PCIe C. Portable Heater E. D. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. B.

com 103 Ac A. D. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Bluetooth 2. C. Any Time. Botnet attack C.CompTIA 220-701: Practice Exam D. Press F8 after POST but before Windows begins to load. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A.www.0 C. It says that they need to login and change their old username. Enter System Configuration Utility and select Startup Menu. Midway through Windows loading. Phishing B. Spyware D. Trojan tua lTe A client receives an email stating that their online auction has been compromised." . B.11a Answer: B "Pass Any Exam. Infrared D. 802.11b B.co m . Which of the following is this an example of? sts . 802. password along with all of their account information. Edit the config.actualtests. power cycle the system.sys file that is located on the root directory.

From the MMC snap-in C.actualtests. SCSI C. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. but has to be terminated at the last device? A. RJ-45 D. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. From the start command window D. Any Time.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . Serial D." .www. RJ-11 B.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. ST . BNC C. which of the following can the technician use to stop a program from loading at startup? (Select TWO). USB B. From the system configuration utility B.com Ac In a Windows machine. "Pass Any Exam.

D. D. remove all the components inside the case and spray each one separately. Inform the user that the problem will be escalated to a supervisor for resolution. Which of the following is the BEST response from the technician? A. Have you removed and replaced the printer drivers already? C. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. remove the cover. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. B. Close existing ticket and open a new trouble ticket for the user.www.actualtests. Unplug the power cable. B. Leave the unit powered up so that any issues with cleaning can be immediately realized. C. C.CompTIA 220-701: Practice Exam A. hold the can upright and spray. Performance Monitor D. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Event Viewer B." . Any Time. Can I redirect your computer to a network printer until a technician can repair the problem? B. Registry C.com 105 Ac tua lTe sts . Select Start. MSCONFIG E. Inform the user that a technician will be out to resolve their problem shortly. Net stop Answer: B.co m . Inform the user that there is no record of the prior call. "Pass Any Exam. type print lpt1 in the box. when the black window opens. Which of the following is the BEST response? A. Unplug the power cable. type CMD in the run line.

co m . "Pass Any Exam. sts QUESTION NO: 338 . UPS Answer: C. Memory size needs to be adjusted in Device Manager. C. Which of the following should the technician do NEXT? A. D. C. Disconnect all external devices.actualtests. remove the cover. remove all components. B. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). E. D. Memory is defective. tua lTe Memory was added to a Windows laptop and upon booting up. Thermal transfer compound B. Remove the internal main battery.com 106 Ac A. GrounD. the BIOS only reports the original memory amount. Memory mismatch.www.D Answer: A.CompTIA 220-701: Practice Exam D.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. B. Anti-static wrist strap D." . Memory brand is different than the computer. Unplug the power cable. Anti-static mat E. Operating system does not recognize the additional memory. Anti-magnetic screwdrivers F. Which of the following are the MOST likely issues? (Select TWO). Any Time. Remove the CMOS battery. hold the can upside down and spray.fault isolation outlet C. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Wait until the main battery is exhausted and then remove. A.

Replace then entire power supply. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). D. Cache D." . Removable storage C. B. Front side bus B.com Ac tua lTe sts A. When putting a PC into long-term storage B. When troubleshooting power issues D. When traveling to other countries C.www. Any Time. Replace the fan. Verify the voltage powering the fan. A. USB "Pass Any Exam.actualtests. C.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Continue using the power supply until it fails.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. When installing more powerful components . Which of the following is the BEST course of action? A.

Heat from theprinthead boils a water-based ink. SATA C. B.com Ac tua lTe sts QUESTION NO: 345 . D. Serial D. Heat from theprinthead melts the ink onto the paper. Toner sticks to photoconductive areas on a drum.actualtests.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A.CompTIA 220-701: Practice Exam B. Heat from theprinthead boils a water-based ink. Nickel cadmium cell D. Small wires impact and squeeze ink from a ribbon. C. Answer: C Which of the following BEST describes how an impact printer works? A. Heat from theprinthead transfers an image onto the paper. B. IEEE 1394 Answer: B. C. Small wires strike and transfer ink from a ribbon. Linear power supply C. D. SCSI E. Switching-mode power supply B. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Lithium ion cell Answer: A "Pass Any Exam. Toner sticks to photoconductive areas on a drum. Any Time.co m 108 .www." .

www.actualtests.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. sts .CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. 48x D. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. 24x B. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. the technician finds the customer extremely angry that it has taken "Pass Any Exam.co m . ACPI C. It was introduced in 1996 and is an extension of the system BIOS. SODIMM D." . IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. Any Time. Although the technician has immediately responded to the dispatch.ROM can be read? A. SATA B. AGP C. ODBC B. IRQ D. you need to use ACPI standard. 32x C.

C. MAC filtering is preventing the computer from connecting to the network. document the situation and inform the manager that the customer was not happy with the response time. Which of the following should be the technicians NEXT troubleshooting step? . C. Recent provider upgrades have changed the wireless specification from 802. lTe sts A technician has replaced a failed keyboard that was full of debris. D. Empathize with the customer then focus on completing the task in an expedited manner. The technician then explained to the customer the importance of keeping a clean area around their computer. The wireless network is not properly configured. Focus on completing the task in an expedited manner. Answer: B "Pass Any Exam. The wireless network card has been disabled by the hardware switch. Upon closure.actualtests. Which of the following is the MOST likely cause for the problem? A. Document the issue including findings. D.com Ac tua A. B.co m 110 .CompTIA 220-701: Practice Exam over four hours for a response. to ensure that the keyboard is still functioning. actions taken and the outcome. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Upon closure. document the situation and inform management that thecustomers behavior was undesirable. B. Any Time. B. but now they are unable to see the network at all. Report the incident to thecustomers manager.11a to 802. C.11n. Ask another technician to verify that the findings are correct.www." . They were able to connect without a problem the day before. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Follow up with the customer at a later date. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. Make sure the customer is aware that the current service level agreement allows for an eight hour response. D.

It prevents theft by covering the values written on the CPU. Which of the following is the MOST likely cause for the customers issue? A. sts .actualtests.com Ac tua lTe A. B. C.co When installing a new CPU for a customer. the customer asks what the tube of paste that came with the CPU is used for. It assists in keeping the CPU cool. The printer address has changed and the customer needs to remap their printer.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Switch C.www. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. D. The customer was able to print and then left on vacation. Any Time. The DHCP service needs to be restarted on the client computer. Everyone else is able to print to the color printer without a problem." . Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . It prevents voltage from shorting out the CPU. B. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. D. Since returning the customer is only able to print to the black and white printer. C. Firewall B. The print spooler service needs to be restarted on the client computer. Ethernet hub D. It keeps the new CPU from falling out of the socket. Thecustomers permissions have changed and needs to be an administrator to print color.

176. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.3 B.9. Incremental B.CompTIA 220-701: Practice Exam A.1.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. 206.www. these files are then marked as archived.actualtests. sts . Any Time. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.1. Which of the following backup type should be selected? A." . The backup should clear the archive bit for each file.16 C. Full D. Limited amount of memory for the display adapter B.15. 192. Not enough free space on the hard drive C. A full backup backs up all the files on the disk. Graphics card jumpers need to be reconfigured D.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.7 D. A copy backup backs up the selected files and does not mark the files as archived.1.168.1.co m 112 . Which of the following is the MOST likely cause of this? A. 8. Copy C.1.

C. Any Time. has twice the cache of a dual core processor. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . B.com Ac tua While a customer is describing a problem to a technician. D. D. Answer: C QUESTION NO: 361 A. has two error correcting and checking units. the customer is not done describing all their symptoms.actualtests. C. the technician knows what the solution is. double the number of pins. However. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. B. has four integrated processing units. requires memory to be installed four units at a time. Answer: D QUESTION NO: 360 A dual core CPU has: A.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. D. B. twice the amount of cache. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. C. two separate processing units. is clocked four times faster than a normal unit." . The technician should ask the customer to repeat the problem several times so they can verify all of the facts.www. Politely tell the customer that the solution is known and that no other symptoms need to be discussed.co m 113 . Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again.

The print spooler can catch any loose clothing. D. Which of the following would BEST resolve this issue? A. "Pass Any Exam. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time.www. C.CompTIA 220-701: Practice Exam A. C. B. D. A UPS D. provide remote assistance to users. A wrist strap B. Reinstall the mouse drivers. D. B. Any Time. C. Calibrate the touch screen. Which of the following safety precautions must the technician be aware of before repairing the printer? A.com Ac tua lTe sts . encrypt the contents of a hard disk. The ink carriage might move. B.co m 114 . Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. secure communications with websites. The laser will be hot.actualtests. prevent unauthorized login attempts. Nonmetallic tools C. The print fuser will be hot. Replace the mouse." . Replace the touch screen.

ping C.co m Answer: C 115 . D. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Ask the user about where information on that update was released.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Any Time. State that the update has no relationship to the new issue and continue implementing a solution. telnet D.actualtests. Install the update without notice. Wait until the customer completes their statement andexplain how to resolve the new issue. B. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . C. B. Post notices around the building." . C. D. Stop the mandatory update. Which of the following is the BEST way to respond the customer? A. Disregard the statement and continue to resolve the new issue. ipconfig B.www. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Email the users about the update. Answer: C "Pass Any Exam.com Ac tua A.

Display Settings>Advanced Settings D.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A.co m When attempting to boot-up.actualtests. Disable plug and play in the BIOS. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Clear any removable disks from all drives and start-up PC. Backup registry file C. Install Windows Updates. Which of the following is the BEST course of action? A. Save registry file "Pass Any Exam.www. Control Panel>Configuring Desktop B. B. how can the registry backup before changes are made? A.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Any Time. C. Remove any incompatible hardware. Export registry file B. Step outside and answer the call. Answer the call and then resume work. D. D. Ask the customer for permission before answering the call. . C. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. a PC displays MISSING NTLDR. Ignore the call and call back afterwards. B. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Control Panel>Services C." .

Start>Settings>Control Panel>Speech D. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. 6-pin Mini-DIN Answer: A "Pass Any Exam. Update the firmware in LAN adapter. Start>Settings>Control Panel>System>Hardware C. Install a wireless PCMCIA card.co m Answer: B 117 ." . shell E. Any Time.com Ac tua A. B. 9-pinD.actualtests. Which of the following would be the BEST method? A. D. RJ-45 C. which of the following locations would provide access to adjust the input levels? . Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802.CompTIA 220-701: Practice Exam D.shell B.www.11g network connectivity to a laptop. Activate infrared ports in the BIOS. 15-pin D. C. Install a Bluetooth USB adapter. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.

Print Spooler B. SODIMM B. Workstation D.bat C. Task Scheduler C.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Which of the following is the MOST likely cause of the problem? A. Which of the following services is MOST likely causing the issue? . Network . Autoexec. RIMM C.www. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer." . Any Time. Which of the following is the memory type? A. nothing happens. Logon phase B. The user does not have the correct printer driver. Boot loader phase D. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. DDR RAM D. "Pass Any Exam. One of the memory modules has 168 pins.actualtests.co m An end user reports that anytime they try to print locally.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer.

Which of the following is the MOST likely problem? A. The hard disk drive has failed. Run theipconfig /all command. D. The report is not formatted to use USB. D.exe. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. There is no display on the monitor and the PC shuts off following the beep. B. The printers USB port is not compatible. Which of the following is the MOST likely cause of the noise? A. Power supply warming or cooling B. Which of the following should the technician do? sts QUESTION NO: 381 . Any Time. The monitor has failed. B. Error correcting memory making data adjustments C. The user does not have the correct network drivers.CompTIA 220-701: Practice Exam B. C. C. The technician runs winipcfg from the command line but receive an error that this is not a recognized command.www. The operating system is corrupt. The CPU has dislodged from its socket. Modify the path variable to include the location of winipcfg. C.co m 119 .com Ac A. D. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. Hard drive is failing D." . Run theipconfig /registerdns command. "Pass Any Exam. Install the support tools from the Windows XP CD. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files.actualtests.

Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. enable one of the new devices in each profile. ISDN B.co m . B. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Any Time. Use a low level format. D. Sometimes either or both devices fail to function. C.ROM drive. MAC filtering C. Use thefdisk command. Upgrade the power supply.com 120 Ac tua lTe A. Answer: B QUESTION NO: 386 "Pass Any Exam." . Repartition the hard drive. B. Create two hardware profiles. Which of the following should the technician do? A. but either device will function if the other is disconnected. Which of the following is a BEST practice to ensure that the companys data is protected? A. Install additional ribbon cables. D. Use the format command. C.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. DNS D.actualtests. Upgrade the device drivers for both components.

D. Installing the newest memory available D. Any Time.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A.www. Program Files B. Installing same memory type but at a slower rate of speed A. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Documents and Settings D. The user has placed a non-bootable floppy diskette into the diskette drive.co m 121 . Windows C. While troubleshooting. The BIOS must be set to auto-detect the hard drive.actualtests. The hard drive has failed. Installing the fastest memory available B. the technician verifies that the hard drive is being correctly recognized by the BIOS. DDR2 RAM "Pass Any Exam. The hard drive jumpers are configured incorrectly. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Dual independent bus architecture B. B." . Installing more memory of the same type and speed C. C.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message.

actualtests.CompTIA 220-701: Practice Exam C. Fiber optic C. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.com Ac tua lTe A. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. TwisteD. IEEE 1394 C. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A." . Coaxial D. Hyperthreading D.www. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Fiber optic B. TwisteD.pair copper wire B. IEEE 1394 C.co m Answer: C 122 . Any Time.pair copper wire D. Fiber optic B. IEEE 1394 D.

com 123 Ac tua lTe sts . Dual channel B. SC D. Express bus C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently." .www.actualtests. and bays for storage devices. RJ-45 B. Any Time. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Non-ECC C. It provides slots for expansion cards. LC C. ISA slot D.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Docking station B. connectors for peripheral devices. TCP/IP "Pass Any Exam. ECC D.co m .

64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.actualtests. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.CompTIA 220-701: Practice Exam B. 802.co m 124 . B. In the socket of a component C. Hyperthreading D. On top of a component D. D.www.11n D. On the outside of a heat sink B. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. C." . Dual Inline Package (DIP) B. A user would need to manually type the SSID to connect. Any Time. Data encryption would be less secure over wireless connections. L2 cache C.com Ac tua lTe sts QUESTION NO: 398 . Answer: A "Pass Any Exam. 802.11a C. The access point would now transmit on only one channel. Data encryption would be more secure over wireless connections.

0.co m . Windows Multilingual Interface Pack D. Windows Multiple Language Keyboard Pack C.255. 255.0." .0. 255. Any Time.255. 255.0 D. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.0.255.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0.www. Windows Language Wizard B. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0 B.actualtests. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.255.1 C. Upgrade retains user settings C.com 125 Ac tua lTe sts .0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0.255. QUESTION NO: 403 A user reports that their USB device has stopped working. Upgrade formats the drive B. 255. Applications need to be reinstalled with an upgrade D.

co m .mp3 at the end of mpeg layer 3 file names in Windows XP? A. RAID D. tua In Windows Vista Ultimate. Determine how long before the user is due for an upgraded system. B. three-dimensional viewer. Determine how long the user has had the problem. seeing windows. D." . BIOS B. Determine if changes have been made that could have caused the problem. D. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. aero glass.com 126 Ac A. C. C. a user has the ability to customize translucent windows called: lTe sts . RAM C. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D.actualtests. Determine if any other users are affected by the problem. Any Time.CompTIA 220-701: Practice Exam A. B. floating bars. CPU "Pass Any Exam. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.www. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .

actualtests. C. Which of the following is the NEXT step that the technician should take? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Which of the following types of backup should the technician select? .com Ac tua A. B.www. Higher response time B. Any Time. To support active desktop E.co m 127 . findings and solutions. Establish a theory of probable cause. The technician has validated the problem and suspects that the application needs to be reinstalled. A." . Differential D. The user has asked that a full backup be run every day. Support different resolutions D. Limited display size C. Daily C. Perform a backup before making any changes. Incremental B. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Document all issues.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Answer: C "Pass Any Exam. D. Establish a plan of action to resolve the problem. Limited bandwidth Answer: B.

www.co m 128 . Which of the following should the technician do NEXT? A. msconfig D. ipconfig C. D.com Ac tua lTe sts . Any Time. Question the user and make sure that they have not made any changes to their system recently. Which of the following should the technician do NEXT? A.ROM drive and tested that everything is working properly. Run a backup of the system." . dxdiag Answer: D Explanation: To test the DirectX functionality. Run a full system backup. you need to use the DxDiag utility (DirectX Diagnostics).actualtests. C. Which of the following utilities should the technician run? A. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Develop a plan to get the drive replaced. Call their manager and report the status of the issue. Call their manager and report the status of the issue. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. regedit B. "Pass Any Exam.ROM drive and has tested and found that the drive is defective. B. D. B. Document their findings and the actions taken. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. C.

DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. B. Hal.actualtests. Ntbootdd. Ntldr C. Any Time. The size equal to the physical memory B. Use email so that everything is in writing.5 times the physical memory D.sys D.com 129 Ac tua lTe sts . C. 1.dll Answer: D Explanation: The HAL. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Use the proper acronyms. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.co m .exe B.www. Use technical jargon.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. D. Smss. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Which of the following is the BEST approach to tell the customer what is going on? A. 4095MB C. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Use non-technical terms." .

Power supply on the computer is going bad. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. D.www. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Which of the following is MOST likely causing the shutdown issues? lTe sts . B. RS-422 B. B. RS-232 "Pass Any Exam. C. Inform the client the service must be rescheduled with a different technician. Any Time. C. Ask to get an interpreter to assist in the language barrier. Improper ventilation from dust buildup inside the computer. Power supply to the room is not great enough for both the copy machine and the computer. It has been in service for four years and is located in a copier room.CompTIA 220-701: Practice Exam A. Electromagnetic interference due to the copy machine in the room. Restate the issues to the customer for validation. Go to the first scheduled appointment late.9 port? A. Answer: C QUESTION NO: 418 A.com 130 Ac tua A technician is working on a computer with periodic shutdown problems.co m . Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. C. B.actualtests. Call the customers scheduled that day and reschedule all the appointments to different days. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Skip the first appointment. Which of the following is the BEST course of action to take care of the appointments during that day? A. D." . explain the reasoning to the client. D. Get a language to language conversion dictionary to help understand what is being said. and make the repairs as quick as possible to try to catch up on the schedule.

Higher electricity measured in volts. QUESTION NO: 421 How many pins does a VGA Connector have? A.CompTIA 220-701: Practice Exam C. 15 C. F. Enable DHCP. D. C. Answer: A.G "Pass Any Exam. More horsepower will be provided. D.co m Answer: B 131 . C. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE).www. Disable SSID broadcast. More devices can be powered at one time. Disable WEP. Any Time. Use a TPM Chip. Enable Volume Shadow Copy. B. A." . E. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. B. 9 B. Use WPA encryption. IEEE 1284 D. G.D. 25 D.com Ac tua lTe sts . Greater duration of power availability.actualtests. Use a MAC filtering.

10Mbps. "Pass Any Exam. 16Mbps. 32-bit card C.0 data rates? A. 450Mbps C. B. C.0Mbps. Add an infrared connection to all computers.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 360Mbps D. A worm requires user interaction.actualtests. Any Time. B. C. 2." . 20Mbps. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 1. 256-bit card . 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. Add a USB hub to each computer. 16-bit card B. 2. 12Mbps. D. 1. Which of the following provides the BEST solution? .5Mbps. Which of the following is the BEST solution? A. Add a Bluetooth connection to all computers. A virus does not require user interaction.0Mbps.www.5Mbps. A worm self-replicates. 480Mbps B. 128-bit card D.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. Add a KVM switch to thetechnicians computer.

call the second customer and explain you are running late. Any Time. Call the second customer. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. B. Which of the following is the BEST resolution for the issue? sts . Stay on the current service call and arrive late on the next service call. C. "Pass Any Exam." .com 133 Ac tua A. A virus self-replicates. B. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. D. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. and go to the next service call. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. C. and reschedule. Go to the second appointment because it is listed as priority and then reschedule the first. lTe A service call is taking longer than expected for a technician. B.actualtests. apologize. apologize. Which of the following should the technician do FIRST upon arrival at the customer site? A.www. after completion.CompTIA 220-701: Practice Exam D. D. Call the next service call. Rush to finish the job. Which of the following would be the BEST way to handle the situation? A. and reschedule. C. Leave the current service call to make the next service call.co m . Make the first appointment and then. Try to hurry at the first appointment to make it to the second appointment in a timely manner. this is going to make the technician late for the next service call appointment. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon.

ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Which of the following options should the technician do NEXT? A. D. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time.CompTIA 220-701: Practice Exam D. B. Change the language and complete the service call. RJ-11 B. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Windows Media Center C. Windows Defender B." . RJ-45 C. BNC D. C. Any Time.com Ac tua A. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Call another technician who has worked with this customer in the past and inquire about any prior issues. Tell the customer that the operating system is corrupted and must be reinstalled.www. Which of the following applications can be used? A.actualtests. Windows Narrator "Pass Any Exam.co m 134 . Windows Sidebar D. Ask the customer if the technician can change the language. The current language on the workstation is the customers native language. Explain that the issue can not be resolved because the technician does not understand the language.

WindowsVista Business D. Windows Vista Home Basic B.com Ac QUESTION NO: 435 tua lTe sts . Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Windows XPMedia Center D. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Windows XP Professional B. Windows Vista Home Premium C. Memory failure D. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.actualtests." . Which of the following is the MOST likely cause? A. Pointing stick failure B.co m 135 .www. Any Time. Hard drive failure C. WindowsVista Ultimate C.

B. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. applets." . B. a person who go through a corporations waste to see if they can use any of the information.co m 136 . D. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . C. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. hives. Sidebar Interface C. Answer: C QUESTION NO: 438 A. User Account Control D. D. C.actualtests. a worm that attacks multiple computers and memorizes each computers keystrokes. icons. Any Time. Task Manager B. targeted email that is directed at a group of users so that it appears to be from a legitimate source.www. gadgets. The printer was working fine Friday.

co m . C. the technician believes that the computers video card has failed. C. a computer must meet which of the following hardware requirements? sts .actualtests.com 137 Ac A. Question the user to determine what has caused the video card to fail. Smart cards D." . LCD monitor D. After speaking with the user and examining the symptoms. The printer drivers need to be rolled back to a previous version. Spooler service needs to be restarted. B. Wrong type of paper is being used for this printer. Too many pages are being sent to the printer at one time.CompTIA 220-701: Practice Exam A. D.www. Which of the following steps should the technician take NEXT? A. Any Time. B. "Pass Any Exam. 128MB graphics card C. Replace the video card to confirm diagnosis. Key fob C. Verify that all other computer components are operating normally. Username B. 800MHz processor B. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. D. Establish an alternative diagnosis.

co m 138 . B. Processor C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. The Compatibility tab within an application shortcuts Properties B. C.com Ac Answer: A tua A. Right-click the applications shortcut and choose Properties. Right-click the applications shortcut and choose Compatibility. which of the following will BEST fix this issue? . Without changing Windows Vistas system-wide color depth settings.EXE D." . Select Run in 256 colors. Enter the Compatibility tab and select Disable Visual Themes. Any Time. Right-click the applications shortcut and choose Explore. RAM D. Hard drive Answer: D "Pass Any Exam. Enter the Compatibility tab and select Run in 256 colors. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Which of the following is MOST likely the issue? A. D. Right-click the applications shortcut and choose Properties. Select Disable Visual Themes. Case fan B. DOSKEY C.www. lTe sts A user owns older software that requires 8-bit color depth in order to run properly.actualtests. CONVERT.

" .actualtests. a computer is getting stop errors. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Device Manager B. Dxdiag C. Active Directory Restore Mode C. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Safe Mode B.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Debugging Mode D. Which of the following Advanced Startup options would BEST resolve this issue? . Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Debugging Mode B. Last Known Good Configuration C.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed.co m A technician is unable to log into a users computer after installing new hardware. Which of the following should be used to troubleshoot this error? A.www. Last Known Good Configuration D. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. but the stop errors continue. Event Viewer Answer: D QUESTION NO: 447 A. Disable Automatic Restart . Any Time. Telnet D. The technician has uninstalled the program.

The access point is next to a speaker B. Safe Mode D. Restore Point B. Any Time. Which of the following would need to be created prior to the installs? A. Debugging Mode B. Cordless phones D. Electrostatic Discharge (ESD) C. Resistance and size C.CompTIA 220-701: Practice Exam A. Incandescent lighting "Pass Any Exam." . USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Emergency Repair Disk (ERD) D. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Which of the following would MOST likely cause the connection drops? A.4GHz wireless access point that drops connections. Back up of the data C.com Ac tua lTe sts . Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Voltages and size D. Wattage and size B.www.co m 140 .actualtests. Last Known Good Configuration C.

co A technician notices that a group of users are continuously searching their computers for the same files. Any Time. 802.www. D. The largest cache that resides at the chip level.11g D.com 141 Ac tua lTe A. B. The fastest cache that resides at the chip level. 802. C.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A.actualtests." . 802. Defrag C. When the technician tries to delete the job. it will not delete. 802.11b B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. Chkdsk B. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue.11n C. Scandisk sts . Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. Which of the following is the MOST likely reason? "Pass Any Exam. Indexing D. The largest cache that resides outside the chip level. The fastest cache that resides outside the chip level. Which of the following would BEST assist their searches? m .11 standards operates at a maximum speed of 11Mbps? A.

Run an alignment page." . The user submitted the job as a priority. Once a job is submitted to the queue it cannot be removed. B. D. Replace all of the print cartridges. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. This printer is not capable of printing such fine details select another type of printer. Power cycle the printer. Infrared D. C. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. The technician does not have the necessary permissions. Gigabit Ethernet B. The printer is set in draft mode in the printer properties.CompTIA 220-701: Practice Exam A. The job must be deleted using theprinters front panel.www. C. B. The printer does not support the font on the document. Which of the following is the MOST likely cause of the missing detail? lTe sts . D. Which of the following options would BEST help troubleshoot the problem? A. D. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Any Time. Send a test page to the printer.com 142 Ac A.co m . B. Bluetooth "Pass Any Exam.actualtests. Some of the inkjets are clogged in the cartridge. C. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Wi-Fi C.

11n B.key authentication B.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. Delete all print jobs before replacing the printer. Unplug the network printer and then replace with a new printer. 802. 802.www.11b C. D.co Which of this following wireless security options is MOST secure? m 143 .key authentication D. WEP2 withshareD.key authentication C. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. 802.com Ac A technician must replace a network printer. WPA withshareD. WPA2 withshareD. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. 802. C. Which of the following is the FIRST step the technician should take? tua lTe sts A.key authentication .11a D. WEP withshareD. replace the printer and then print everything that was saved." . Any Time.actualtests. Notify all users before unplugging the printer. Save all print jobs.

After installing the hard drive which of the following must the technician do NEXT? A. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . Enter hard drive information manually into the Boot. sysedit B. The hard drive is faulty and needs to be replaced. Any Time. Which of the following is MOST likely the cause of this problem? A. "Pass Any Exam." . Enter hard drive information manually into the BIOS. chkdsk D. Enter hard drive information manually into the Autoexec. B. C. D. convert B.co m 144 . C. The automatically restart feature in System Failure option is on. D. Enter hard drive information manually into theNtldr file. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.bat.www. The system cannot connect to the network.ini C.ini file. The system does not have enough free hard drive space.com Ac tua A.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. B. fdisk C.actualtests. msconfig D. boot.

actualtests. BIOS>Power Menu>S11>Hibernate D. C.co m . Device Manager>Computer Properties C. Answer: B QUESTION NO: 470 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Any Time.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Hard drive is faulty. Which of the following is the MOST likely problem? A. APM is off." . D.www. B. Control Panel>Power Options>Hibernate tab B. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. In which of the following can the technician go to review the IRQ settings? A. Device Manager>Power Options>Check-off the Hibernate box C. The technician suspects an IRQ conflict. Start>Run>Regedit B. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. My Computer>Hardware>Settings D. BIOSis reporting a memory error. CMOS battery is dead. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A.

Which of the following is the MOST likely cause? A. B. Power supply is the wrong voltage. The workstation does not power up properly. Power supply wattage is too high. C.actualtests.www. B.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages.co m 146 . The feed roller is defective. D. Power supply is the wrong form factor.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Powersupplys fan is defective. Windows XP Professional C. Window Vista Home Premium "Pass Any Exam. Power supply is the wrong form factor. Power supply wattage is too low. Which of the following is the solution? A. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. The pick-up roller is defective. Windows Vista Home Basic B. Power supply is the wrong wattage. Answer: A A. D. The toner cartridge is defective. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. B. D." . The workstation will power up if only a single drive is connected. The fuser unit is defective. Powersupplys fan is defective. C. C. Any Time.

WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Error detection C.www. SLI B. DLT D.com Ac tua lTe A.co QUESTION NO: 475 m 147 . Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.actualtests. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. Lower cost B." . ECC C. UPS B. Any Time. DDR C. Better cooling D.CompTIA 220-701: Practice Exam D. SLI D.

" . This method allows access to only computers that have specific MAC addresses. WEP keys B. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . USB 2. The use of an SSID cannot limit access even though it is used by all the routers.www.com 148 Ac A. QUESTION NO: 480 "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. FTP D. but requires the last device to use a terminator? A. There is no IP filtering or DNS filtering.0 D. Parallel B.actualtests. SSID broadcasts C. Any Time. SNMP C. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. IEEE 1394 C. MAC filtering D. VPN B.co m .

Channel number C. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. which of the following settings should be changed to prevent interference between the two devices? A. Any Time.www. AD.co m 149 . RFI B. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. SSID broadcast ID D. CRT C. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . EMI D.hoc C. WEP key B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. High temperature warnings and cautions D.com Ac A. Worms D. Hazardous chemicals or compounds C. Adware B. Slipping hazards or dangerous footing concerns B. Network diagram to prevent damaging any cables "Pass Any Exam.actualtests." .

C." . Replace communications cable. Touch pad B. Flash drive C. Static or ESD damage D. Add additional memory to the printer. Change the toner cartridges.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device.www. B. Check to the correct type of paper is being used. Voltage or shocks C. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A.co m .actualtests. IEEE 1394 port D. Any Time. D. Which of the following is a primary safety factor when using a soldering iron? A.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Which of the following is MOST likely having an issue? A. RF or wireless interference B.

Any Time. which of the following features should they research? A. calendar. RJ-11 D. STP B. Which of the following devices is MOST likely connected to the other end of the cable? A.CompTIA 220-701: Practice Exam A. UTP C. Switch B. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A.actualtests. They can span distances of several kilometers. LCD monitor B. BitLocker "Pass Any Exam. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. and several other items on their display. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock." . Fax machine C. CRT monitor C. NIC D. Scanner D.www. If they want to add more gadgets.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties.co m 151 . because it has much lower crosstalk and interference in comparison to copper cables. .

Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . C.actualtests. Power supply D. The system does not have enough RAM installed. Establish a theory of probable cause. Any Time. Defender C. Sidebar D. The sound card is not connected properly. Which of the following is MOST likely the issue? A.co m 152 . Establish a plan of action to resolve the problem. D. C. actions. Document findings. and outcomes. Which of the following troubleshooting steps is NEXT? A. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer.com Ac tua A. B. B. Case fan B. The drives device driver needs to be updated. Ask the customer what the issue is. D.www. Answer: A "Pass Any Exam." .CompTIA 220-701: Practice Exam B. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Heat sink C. Decoder software needs to be loaded.

mouse movement and the power light is blinking.actualtests. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . and outcomes. C. Verify full system functionality. Which of the following is causing this to happen? A. B. C. Answer: D QUESTION NO: 497 "Pass Any Exam.www. Ask the customer questions to identify the problem. The system is in hibernation mode. The keyboard is faulty. Test the theory to determine cause. D. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. D. The BIOS need to be updated. Establish a theory of probable cause. Establish a plan of action to resolve the problem and implement a solution. The power supply has a loose connection.co A technician arrives at a customers location in response to a call. C. D. Document findings. actions. Document findings. actions. B. sts . Which of the following troubleshooting steps is NEXT? A." . Verify full functionality and implement preventative measures. Any Time.com Ac tua lTe A. and outcomes. B.

B.heatsinks do not.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. The technician needs to map the drive." . C. D. Fans must be directly applied to the cooled component.actualtests.heatsinks are not. Which of the following is MOST likely the cause for this problem? A. B. Print out a test page. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). C. C. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.co m 154 . D. Fans provide active cooling. The technician needs domain administrator rights. Download the latest drivers from the manufacturer. Ctrl + alt + delete then lock computer B. Configure the IP settings. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . The operating system is corrupt. Any Time. Windows key + L C. The technician needs local administrative rights.heatsinks provide active cooling.heatsinks provide passive cooling. Fans provide passive cooling. D.www. Fans are applied with thermal compound. Ctrl + alt + L "Pass Any Exam. tua A user purchased a TCP/IP laser printer. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. B.com Ac A. Configure NetBEUI settings. A.

CompTIA 220-701: Practice Exam D. D. then you can try to toggle the video output function key and plug in an external monitor to the laptop. The AC adapter was inserted in the incorrect port.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. The function key was not pressed to toggle the video output.actualtests. The laptop BIOS was not updated to support external video. which of the following must be available in the computer? A. Which of the following is the MOST likely cause? A. C. The video cable connecting the monitor is loose. The monitor and laptop video cards are incompatible. the AC adapter for their older laptop quit working. "Pass Any Exam. QUESTION NO: 503 A user reports that during a business trip to Europe. A hard drive with more than 4MB of free space B.ROM drive C. A CD. B. Any Time. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.com Ac tua lTe sts . A video card with at least 16MB of VRAM D. Windows key + Alt + M Answer: A. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. Windows key + alt + delete E. Which of the following is the MOST likely explanation? A. Answer: C Explanation: If the display of the laptop is not working.co m 155 .www." .

PGP D. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. B. instead of seeing their desktop they only see their background graphic. Uncheck Extend my Windows Desktop in the Display Properties. D.actualtests.CompTIA 220-701: Practice Exam B." . A Remote Desktop session has been established on laptop. The adapter was rated for 110-120 Volts. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. Adjust the refresh rate of the display to 72 Hertz. The adapter was rated for 220-240 Volts. Change the display resolution to a lower setting. C. B. The sensitivity of the touch pad is too high. CHAP II Answer: B "Pass Any Exam. IPSec B. Any Time. The adapter was rated at 50-60 Hertz. C. Which of the following will correct this problem? A. D. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 .www.co Answer: C m 156 . The mouse pointer software is corrupt. The laptop is near a source of EMF interference. Toggle the function key for the video display. lTe A user reports that when they are typing. EFS C. D.com Ac tua A. C. their pointer will randomly move about the screen or highlight words.

C.actualtests. B. Store the drive next to a magnet for one hour. Encrypt all local data files. Run a full anti-virus scan. After completing the initial configuration. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. C. D.www. D. they notice the system takes a long time to display the desktop. Install system patches. Install network monitoring software and perform a trace. Setup user profiles. which of the following MOST reliably prevents all data from being stolen? A. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Format the drive. Remove the control circuit board from the drive. Physically destroy the disk platters. Perform a disk defragmentation. "Pass Any Exam. D. B.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. .co m Which of the following will improve the functionality of the OS immediately following a new installation? . B. Configure biometric authentication. Install anti-virus software." .CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. C. Which of the following steps would shorten the startup time? A. Run the defrag command on the system. Any Time.

com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Which of the following should the technician do FIRST after the problem is resolved? A. "Pass Any Exam. The customer is using the laptop power button instead of the docking station power button. D. C. The laptop battery is defective and needs to be replaced. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Create a restore point. Boot the computer in Safe Mode. Decrease the size of the paging file. D. B. The customer can power up the laptop when using the power cord without the docking station. E. Answer: C QUESTION NO: 512 A. they called the OEM and identify the problem. D. C. Any Time. C. The laptop has an electrical short in the power supply.CompTIA 220-701: Practice Exam B. Call the department management to document the issue. lTe sts . After initial troubleshooting. Launch the File and Transfer Wizard." .co m .www. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. The laptop power cord is being used instead of the docking station power cord. Which of the following is MOST likely causing this? A. Read the application release notes. Which of the following steps should the technician take prior to installing the application? (Select TWO). Run thechkdsk /f command on the system. Remove unneeded startup applications. They have had problems installing this application in the past. B.B QUESTION NO: 513 A technician is troubleshooting a computer error. Defragment the hard drive. Answer: A.actualtests.

Assigns IP address to the workstation B. D. C. Monitors sessions between two hosts C. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Class C D. Class B C.CompTIA 220-701: Practice Exam B. Document the issue and the applied solution. D." . Provides a logical connection between a workstation and the network infrastructure D. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. Class A B. B. C.www. It runs at processor speed. Post the solution on an online tech forum. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. It runs slower than the processor speed.actualtests. It runs at half the processor speed. Any Time.10 is an example of which of the following address classes? A.0.co m 159 .168. Describe the issue at the next staff meeting.com Ac tua lTe sts . It runs faster than the processor speed. Answer: B QUESTION NO: 514 The IP address: 192.

D. IP Answer: C. The customer has required all personal information be migrated to the new computer including favorites. Hubs are limited to a bandwidth of 4Mbps. TCP D. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. copy the users profile from the old system to the new system. A. B.co m 160 . cached website credentials and desktop preferences.actualtests. C. Any Time. and import it to the new system. B. From Windows Explorer. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .www. Which of the following should they do NEXT? "Pass Any Exam. Use the USMT to export the data from the old system. DLC E. SPX B. A hub directs traffic between locally attached computers. A hub broadcasts all traffic to all ports.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. A. C. Hubs only support TCP/IP protocols." .CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). D. Useregedit to export the user data to the new system. NetBIOS C.

Dispose of the monitor in the trash. Lower the pointer speed in the Mouse Control Panel applet. The laptop is not receiving enough power from the battery so the battery should be replaced. Update the drivers for the video card. Disassemble the monitor to prepare disposal of parts independently. Discharge the CRT prior to disposal. D. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Any Time. Which of the following is the MOST likely cause? lTe sts .actualtests. Which of the following should the technician do? "Pass Any Exam. Format the hard drive and reinstall the OS. Dispose of the monitor according to applicable environmental regulations.www. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. While preparing the files for the disc burning. B. If they connect the AC adapter.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. the technician notices files that pertain to other employees. C. Which of the following is the BEST option to solve this issue? A. Answer: A QUESTION NO: 522 A. The power management settings on their laptop are set to disable the internal NIC. Update the drivers for the touchpad. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. they can connect to the network. The laptop is not receiving enough power from the battery so a second battery should be installed. B. D. C. D.co m .CompTIA 220-701: Practice Exam A. C. The laptops NIC needs updated drivers." . B.

Which of the following actions should be taken? A. Delete the files off the portable drive once they are finished burning the disc. Follow thecompanys established guidelines to reset passwords. Carry it with the protrusion on the back facing your body. they cannot identify their username. The user is quite messy and has a lot of paper strewn about. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset.CompTIA 220-701: Practice Exam A. D. Carry it by using both the power and video cords for stability. D. C. D. B. Carry it with the screen closest to your body. C.com Ac tua lTe sts . Ask the user if they mind if the technician removes the computer from the desk to fix the issue. providing standard permissions. "Pass Any Exam. Provide copies of the files to the people named on them. Reset the password for them and inform them of their username.co m 162 . however. B. C. B.actualtests. Keep the files on the portable drive and then look at them later for confidential material. Call the person that wants the disc burned andask them if they can look at the files. Which of the following should the technician do? A. D. Tell the user that they will return later in the day once they have cleaned their desk. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Schedule a later time to call them back once they remember their username. Organize theusers papers into file folders." . The technician needs to work on the issue but is distracted by the users mess. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. C. Any Time. Create a new account for the user. Report the issue to theusers manager and return the next day to work on the issue.www. Carry it by holding it upside down by the base. B.

co m 163 . evaluate and respond. give first impression. Receive. Answer: C "Pass Any Exam. ask for help and respond. Listen to callers concern without interrupting and being judgmental.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. B. put on hold. Attempt to replicate and verify the issue. C. Ask the caller to call back when they are in a better mood. Which of the following would be the MOST effective way to respond to this call? A. Any Time. A customer reports that when the computer starts up. C.actualtests. D. Receive. B. D.www." . and forward. Respond by informing caller to slow down and change their attitude. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. put on hold and forward. Which of the following should be the FIRST course of action? A. Verify that the user has not made any OS changes. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. it sounds like an airplane taking off. understand. Respond by asking the caller to slow down and repeat the concern twice. interpret. Receive. C. B. D. Check the BIOS for temperature changes. Receive. Open the case and determine the cause of the noise.com Ac QUESTION NO: 529 tua Answer: B lTe sts .

com 164 Ac tua QUESTION NO: 532 lTe sts . 32 volts Answer: B A technician is on the phone with a customer. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. "Pass Any Exam. Update the OS with the most recent patches. Ask the customer's permission to put them on hold. Avoid the incoming call and call back later. D. C. At the same time. B. Write down error code and ask for assistance. Research online forums for assistance. Put the customer on hold just for a few minutes. Forward the customer to another technician. Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Email the manufacturer with the details of the issue. Any Time.co m . 12 volts C. The technician receives another incoming call from the technician's friend. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A.www. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Which of the following is the BEST course of action? A.actualtests." . 6 volts B. a co-worker asks the technician for assistance. Forward the customer to another technician in order to listen to the co-worker. D. 24 volts D. B. Which of the following is the BEST course of action? A. C.

C. D. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. C.com Ac tua lTe sts . disabling the firewall did not help the issue. Put the customer on hold just for a few minutes and assist the co-worker.actualtests. Replace the motherboard and perform a system restore. Use Windows Recovery Console to perform a repair installation of Windows. D.www.CompTIA 220-701: Practice Exam B. Ask the customer's permission to put them on hold and politely ask the co-worker to wait.co m 165 . Replace the workstations NIC. Replace RAM modules and verify that all other system components are operating properly. Any Time. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. C. Which of the following troubleshooting steps should the technician perform FIRST? A. Reinstall the firewall software. Formulate another theory as to what might be causing the problem. After speaking with the user. B. however. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Which of the following troubleshooting steps should the technician take NEXT? A." . Answer: D "Pass Any Exam. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. D. Document that disabling the firewall did not solve the issue and call another technician for assistance. B. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. the technician believes that firewall settings may be the cause. Contact the user to determine if any recent changes have been made to the computer.

C. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Ignore the content and complete the repair. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Any Time.com Ac QUESTION NO: 538 tua lTe A.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. a technician discovers content which they believe may be illegal. Use a surge protector. Use a signal attenuator. The technician speaks with the user. Which of the following should the technician do NEXT? A. Delete all the illegal content from the user's computer.www. Insist that the user immediately delete the content. Report theusers story to management and wait for further instructions. Perform a virus scan and evaluate the results. Establish a theory as to what caused the changes to the computer. D. sts . C. Plug the computer into a different power outlet." . D. B. C. Answer: B QUESTION NO: 539 "Pass Any Exam. B. Install anti-spyware and run an initial scan.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. D. B. Report the situation to the appropriate authorities. Use an uninterruptible power supply (UPS). Which of the following describes the BEST course of action? A. Answer: D Answer: A While troubleshooting a problem on a users computer.actualtests.

Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. A corrupt software driver B. Notify the customer about their stolen data. When is it appropriate to make copies of a customers confidential data? A. D. Answer: C QUESTION NO: 541 A. B. DDR3 B. For backup purposes and if the technician deems it necessary. C.actualtests. It is never appropriate to copy acustomers data. RDRAM C. C.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. For backup purposes and with thecustomers permission. random characters? A. resulting in the need for continuity chips in otherwise unused slots? lTe sts . SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Confiscate the co-workers personal storage media. from computers which are in for repair. Which of the following is the BEST course of action? A. D. DRAM D.com Ac tua Which of the following RAM types requires that all available memory slots be filled. Ignore the situation so as to avoid workplace conflict. It is not appropriate unless the content is public knowledge." . B.www. A low toner cartridge "Pass Any Exam. Excessive humidity C.co m 167 . Report the situation to appropriate authorities. Any Time.

D. Docking station D. Video capture card lTe If using Windows Media Center. KVM switch B. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. C.CompTIA 220-701: Practice Exam D. Any Time. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. HTTP Answer: A "Pass Any Exam.www.com Ac tua A. WEP B. TV tuner card C. which of the following hardware components needs to be installed? sts . HTTPS C. WindowsVista Ultimate. Windows XP Home Edition. Windows XP Professional.co m 168 . B. WAP D." . Windows 2000. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A.actualtests.

Processor D.www. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. CMOS battery C. Which of the following components should the technician replace? A.co m . L2 cache B. WPA D. 32GB C.actualtests. Any Time. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. 16GB B. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.com 169 Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A." . Although Windows XP lets you format only up to 32GB but can read larger volumes. WAP C. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. SFTP B. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. 1024GB D.

RAM capacity C. Check the wireless card to be sure it is seated correctly.www. which of the following ports is used for Remote Desktop (RDP)? A. 80 B.CompTIA 220-701: Practice Exam A. A. Check the software for a complete install. Check the wireless card for antenna connections. Mapped network drives F.C.com Ac tua lTe sts .D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.co m 170 . Explanation of error codes Answer: A. D. I/O address ranges E. Heatsink B. Hidden devices D. 2335 D. C. B. Active Answer: D QUESTION NO: 552 By default. Liquid D. Any Time. Check to see if wireless is turned on. Passive C." . Devices by type B. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). 3389 Answer: D "Pass Any Exam. 110 C.actualtests.

" . TV tuner C. Wireless card C. 25 C.co m 171 . 80 D. NIC B. Any Time. is used for Telnet? A.com Ac tua QUESTION NO: 555 lTe sts . 23 B. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. Capture D.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Multimedia B.actualtests. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.www. SATA D. by default.

Operating system B.CompTIA 220-701: Practice Exam A. HTTP C. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Bridge B. Which of the following would be the BEST recommendation to the customer? A. VPN D. Which of the following must the technician update? sts . Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Router C. The technician has determined this can be done." . Crossover cable "Pass Any Exam.com 172 Ac A. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Safe Mode with Command Prompt B. Any Time. Enable Boot Logging C. but the motherboard needs an update. Memory C. Firmware D.co m . WAN B. Last Know Good Configuration D. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC.actualtests.www.

use their telephone number as the WEP key.com Ac A. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed.CompTIA 220-701: Practice Exam D. Use the Safely Remove Hardware icon in the System Tray." . tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Answer: A "Pass Any Exam.actualtests. Use the Safely Remove Hardware icon in the Control Panel. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Unplug the device from the computer. change the password frequently. Turn off the power to the USB device first then the computer. Any Time.www. C. Send the drive to a data recovery company. D. Which of the following should the technician do? . try and keep the same password so the customer can always remember it. D. C. B. B. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. a technician should advise the customer to: A. try not to use numbers in the password. B. C.co m Answer: A 173 . D. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network.

Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam." . Any Time. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. C. If the monitor has been degaussed recently B. Improved security features C. rightclick on the desktop.actualtests. Improved registry settings D.co m 174 .www. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Improved performance B. create the folder on a flash drive and then click and drag the new folder to the desktop. The monitor driver version C. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. D. create the folder in My Documents then click and drag the new folder to the desktop. use the run command and type folder.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. and select folder. select new. The power to the external displays docking station D.com Ac tua QUESTION NO: 565 lTe sts . Which of the following is the FIRST item to check? A. B.

D. When WindowsStarts. press F8 and select Last Known good configuration. B. Boot the unit in Safe Mode by pressing F5. Which of the following is the FIRST action the technician should take? lTe sts . Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work." . C. D. however.co m . popup advertisement that has been blocked. "Pass Any Exam. C. press F8 and select Safe Boot. Boot into BIOS and check the hard drive status. website that does not require a password to log in.actualtests. The technician tries to boot the computer with the Windows CD in the drive.CompTIA 220-701: Practice Exam A. tua A technician wants to reinstall Windows operating system on a notebook computer. Any Time. When Windowsstarts. Which of the following is the FIRST step the technician should take? A. Have the user power off for five minutes then restart the system.com 175 Ac A. D. Boot the unit in Safe Mode by pressing Ctrl/Esc. B. B. The technician explains this is a: A. website where cookies are required. C. Boot into setup/BIOS and check the Graphics options. Boot the unit in Safe Mode by pressing F8.www. Boot into BIOS/Setup and update the BIOS. B. Have the user check external drives for media. Boot into BIOS/Setup and change the boot sequence. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. the computer boots off the installed operating system on the hard drive. Run a check disk operation on the hard drive. C.

Set the IP address to match the gateway address. Which of the following would be the NEXT troubleshooting step? A.com Ac tua A. Which of the following is the BEST course of action to take? . D. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A.1. B. Unplug and then re-connect all cabling to the components.www. C. Set the printer to DHCP. Update or reinstall the display driver.co m Answer: A 176 . QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Ask the customer what is occurring when the display is lost. C." . Answer: C "Pass Any Exam. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. D.0. Remove the battery and run the laptop on the external power supply. Configure the printers IP to 127. B. Check to see if the monitor and computer are powered by a UPS. B.actualtests. Ask the customer how the laptop is being used when it reports the error. Any Time. Check the System Event log for over temperature entries.CompTIA 220-701: Practice Exam D. C.0. Enable print sharing from the main computer. Run the computer until the error occurs then find where the source of the heat is. secure website. D. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning.

pauses and then repeats.co m 177 . D. Which of the following is the BEST course of action to determine the cause? A. B.www. Remove the power and check the position of the jumpers on the motherboard. have the customer clear the print queue and reboot. The NEXT step to evaluate the problem is to: A. but only in monochrome. Any Time.com Ac tua lTe sts . The technician arrives and finds the printer is online but there are not any lights on the network card. Answer: B QUESTION NO: 576 "Pass Any Exam.actualtests. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. cycle the power on the printer and observe the boot process. Check the quick setup guide for BIOS settings. The technician knows the print server had maintenance done over the weekend that included driver updates. The NEXT action would be to: A. C. D. check the printer properties on the server. have each user remove and re-install the printer to update the driver. D. C. power off the printer. B. flash the firmware on the printer to match the new driver. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. Replace the video card because there is no display. power cycle the printer to update the driver. B. Consult the maintenance manual for the error code. replace the network card in the printer. C. check the printer for paper jams in the path.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times." .

Any Time.www." . WPA. WPA D. Smart card authentication C.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Password authentication B. Hibernation C.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. WPA2 B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Which of the following security technologies is this considered? A. Which of the following Windows services is not starting during boot? A. WPA encryption D. WEP C. Standby B. Computer Browser "Pass Any Exam.co m 178 . Biometric authentication Answer: D QUESTION NO: 578 A.actualtests. Sleep D.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .

Answer: C QUESTION NO: 581 A. D. Turn the monitor on/off. C. Print Spooler D. Which of the following steps should the technician recommend the user take in order to resolve the problem? A.www. reseat the video card. Turn the monitor on/off. B. BIOS "Pass Any Exam.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . check the power cable on the monitor.actualtests. BIOS C. Add Hardware Wizard C.co m . DMA controller D. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. check the video cable from the monitor to the PC." . Check the video cable from the monitor to the PC. check the video cable from the monitor to the PC. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Any Time. try turning the monitor on/off. Northbridge B.CompTIA 220-701: Practice Exam B. reseat the video card in the PC. The technician on call determines that the PC is powered on and is not in standby mode. Southbridge B. check the power cable on the monitor. Reseat the video card. try turning the monitor on/off.

B. Replace the power button. Check the power supply for voltage output. Southbridge D. BIOS D.actualtests. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A.www. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet.com Ac tua lTe sts .co m 180 . DMA controller C. Which of the following is the NEXT troubleshooting step the technician should take? A.CompTIA 220-701: Practice Exam C. CMOS D. Answer: A "Pass Any Exam. D. Verify that the power button is plugged into the motherboard. Any Time. Southbridge C. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed." . Northbridge B. C. Check the power outlet to verify it is supplying power. Northbridge B.

co m 181 . 959 D. The printer has corrupt drivers. D. B. 775 C. It was working fine yesterday. Case open switch D.com Ac A user reports that they are suddenly unable to print to a network printer. C. Any Time. Slot A Answer: A A. "Pass Any Exam.www.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. Theusers workstation has a faulty NIC. Port triggering C. 478 B. The printer is no longer the users default printer. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Biometric password B. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . The printer has a faulty NIC. The technician can also print a test page from another workstation.actualtests. The technician can ping the users workstation and the printer." .

" . "Pass Any Exam. B. Assign a password complexity policy. D. D. Verify when the last time the computer was working correctly was. Dual-core Answer: A. SODIMM D. Which of the following is a best practice? A. Any Time. C. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. B.actualtests.com 182 Ac tua lTe sts . Which of the following should be selected to BEST meet the user's needs? A. Which of the following is the FIRST thing the technician should do? A. however. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. B. they do not want the updates to interfere while they are working. Inform the customer of how long it might take to resolve the problem. Update the virus definitions and start a scan for viruses. Turn on Automatic Updates. Unplug the PC and put on an anti-static wrist strap. DDR2 E. Disable all file shares. Set automatic updates to download only.E QUESTION NO: 590 When troubleshooting an issue with a customer. C.www. PCI express C. Update the antivirus definitions. Update the network device drivers. Turn off the firewall. Multi-core B. C.CompTIA 220-701: Practice Exam A.co m .

Which of the following is the FIRST thing a technician should check? sts . Check the print queue.co m 183 . Check power on theusers laptops. HPFS C. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A.CompTIA 220-701: Practice Exam D. Which of the following file systems should the technician select? A. Check the domain print server. Username/password B. lTe Several users report their print jobs did not print to the local shared printer. FAT32 "Pass Any Exam. FAT16 B. C. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Fingerprint scanner C. B.actualtests. NTFS D. Set automatic updates to download and install." . Any Time.com Ac tua A. D. WPA D.www. Check the network connections.

actualtests. Check the boot order in the BIOS. C. Task Manager B. How should the technician troubleshoot this issue? A. Jumper settings D. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Check the disk for scratches.co m . Motherboard settings B. D. The technician needs to change the computers settings to boot from a recovery CD. Any Time. Firmware settings C. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Answer: A After several months users report that their computer runs slower. B. The problem is related to large files being deleted.com 184 Ac QUESTION NO: 598 tua lTe sts . Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Backup Manager C." . Check for incompatible hardware.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. a technician notices that the software hangs during the hardware detection phase. Check the CMOS battery. Task Scheduler Wizard D. Where should the technician make the necessary boot order changes? A.www.

ATX B. D.com Ac A.co m 185 . Check the USB port. Any Time. AT C. B. Check the manufacturer's website. Check the printers BIOS. Add Hardware Wizard. select Properties B. select Properties C. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. The installation CD is not available.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. PC/XT "Pass Any Exam.www. Right-click My Computer icon. A network interface card B. Which of the following is the BEST solution to locate the correct drivers? A. Right-click System Tray. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts ." . A cable modem D. Right-click My Network icon. An asynchronous modem C. Right-click Start menu.actualtests. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. C. select Properties D.

HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. Manually on the printer C. ACL Answer: A QUESTION NO: 603 When a job fails to print. RDP D. NNTP B." . From the printer properties page D. Any Time. PPTP C. From theprinters drivers B.co QUESTION NO: 604 m . NTP B.actualtests. where would a technician go in Windows to print out a test page? A. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. TELNET C.com 186 Ac tua lTe sts . SMTP D.CompTIA 220-701: Practice Exam D.www. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.

CompTIA 220-701: Practice Exam A. Router D. Modem lTe Which of the following network devices interconnects networks together? sts . Hub Answer: D "Pass Any Exam. Hub C. Half duplex B. Router D. Bridge D.com Ac tua A. Port mirroring C." . Switch B.co m 187 .actualtests. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Hub B. Full duplex D. Switch B. Modem C. Any Time. Modem C.www.

while an inkjet printer fuses the image to the page. while laser printers can be harmful to the environment. C. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer.www. A maximum of two computers can share a local printer verses unlimited users can share a network printer. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. inkjet. The control panel C. The writing element B. A local printer has a small footprint and cost less money than a network printer that has a large footprint. and impact printer? A. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. Ink jet printers are safe for the environment.co m 188 . Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. while the inkjet printer can only use ink cartridges." . C. The power supply D. D. The interface Answer: A "Pass Any Exam. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. Laser printers melt the image onto the page. B.com Ac Answer: D tua lTe sts . Laser printers fuse the image to the page. B. D. Laser printers use toner. thermal.actualtests. while an inkjet printer sprays the image on the page.

C. D. B. equipment from abuse and misuse. Printer configuration is incorrect. 640 x 480 B. D. which of the following provides the MOST room for effective cooling? A. 800 x 600 "Pass Any Exam.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . B. C. company's intellectual property and proprietary information. Which of the following may be the cause? A. customer's personal files and professional data. ATX C. Outdated or corrupt print driver. person who would be directly affected in the case of a breach. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. NLX D.www. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. The application used to create the document is incompatible with the printer. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. but the printer does not print the job." . BTX B. A print job is waiting in the print queue.actualtests. which of the following is the minimum default resolution setting that Windows XP supports? A. .com 189 Ac tua lTe sts A.

C. D.co m 190 . optical drive. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. DVD/RW drive B. C. the back up tape drive configuration. 800 x 640 D." . number of installed hard drives. and SVGA resolution is 800 x 600. SD flash drive C. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. solid state drive. hot swappable drive. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology.CompTIA 220-701: Practice Exam C. D.www. B. network drive. B. how data is distributed between multiple drives. CGA's resolution was 320 x 200 . Any Time. Answer: A "Pass Any Exam. SODIMM D. the number of partitions across multiple hard drives.actualtests.com Ac tua lTe sts . EGA's was 640 x 350. QUESTION NO: 617 A CD drive is a type of: A.

it must have which of the following? A. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly.co m . Thermal grease between the processor and the fan C. C. Thermal grease between the processor and theheatsink "Pass Any Exam. equal or greater than the original power supply wattage. equal or lesser than the original power supply wattage. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. D. tua On a desktop computer. equivalent to the original power supply wattage. C. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. Automatic integrated surge protection is provided through the upgrade.3 volts of power to the computer. AGP slot D. B. auto sensing from 100 to 240 Volts. IDE drive C. Thermal grease between the fan and theheatsink B. it is important for the output to be: A.com 191 Ac A. B. Automatic voltage detection between 110 and 220 voltage is provided. The computer can run faster because of the larger power source. Two processors installed on the motherboard D.actualtests. D. The addition of 3." .www. DIMM chip B. Any Time.

co m 192 . The computer will not pass POST. The OS will have to be reinstalled. The memory speed will decrease.www." . Double the clock speed on a 32-bit processor B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The barcode scanner should be set up in the computers BIOS. the computer must be equipped with which of the following? A. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. which of the following should occur? A. Which of the following statements is MOST likely true? A. Hyper-V technology C. C. D. B.actualtests. The scanner must be configured to read the code(s) desired. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Hyper-threading technology D. D.com Ac QUESTION NO: 626 tua lTe sts . B. The computer will overheat. The scanner must be installed between the PS2 mouse and the computer. Any Time. "Pass Any Exam. Answer: A When installing a barcode scanner on a computer. The flatbed scanner must be removed. C.

actualtests.www. Which of the following could be contributing to the noise? (Select TWO). sts . A PCI card is not correctly seated. The power supply is not connected to the system board. Impact B. To allow additional power to be available to the laptop when docked C. Hard drive "Pass Any Exam. D. Windows has a corrupt boot. Any Time. CPU B. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Inkjet D.B QUESTION NO: 630 The user states the desktop computer is very noisy.com 193 Ac A. E. Duplex C. A. B. A memory chip is defective. Cooling fan C. Which of the following is the possible cause? (Select TWO).CompTIA 220-701: Practice Exam A. The CRT display has failed." .ini file.co m . Laser Answer: A QUESTION NO: 629 Answer: A.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. To provide additional USB ports for the laptop E. C. To allow peripheral devices such as a monitor to remain attached B. To provide additional software security to the laptop D. To allow LAN/WAN switching Answer: A.

C. Call and/or email the owner the status of the repair and answer any remaining questions they might have. D. Boot from Emergency Boot Disk.CompTIA 220-701: Practice Exam D. QUESTION NO: 632 A. Document the work done at the firm and leave the company owner a voicemail. The repairs go as planned. D. DVI-D "Pass Any Exam.actualtests. B. relaying details of the repair to save the technician time. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Which of the following would be the BEST course of action for the technician to take? sts . B. the owner would probably not want to be bothered during the work day. Motherboard E. Document the work done at the firm. Any Time." . C.co m Answer: B . and due to space constraints.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Which of the following technologies is capable of this functionality? A. asks to have a single-connection that will carry video and audio to and from the PC. and personally contact the owner to update on the status of the repairs. ask one of the assistants at the company to contact the owner. Memory chip Answer: B. Boot to Last known Good Configuration. Document the work done at the firm. Boot in Safe Mode. Boot from LAN.www.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. leave a copy for the company owner.

C. PC card 7. Mini-PCI card B. Memory has to be installed in same speed and size modules. using chips equal to or larger than 1GB in size.www. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. B. DVI-I C.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . "Pass Any Exam. C.com Ac A. VGA D. Keep the processor within acceptable temperature ranges. B. which of the following is true? A.actualtests. D. in marked matching slots. Any Time. Memory has to be installed in matching pairs. Keep the power supply within acceptable temperature ranges.1 D. Express card C. Keep the hard drive within acceptable temperature ranges. The motherboard jumpers need to be properly configured. Keep thenorthbridge chip within acceptable temperature ranges." .CompTIA 220-701: Practice Exam B. PC card 8. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.co m 195 .

Fiber D.com Ac tua lTe A. STP Answer: D "Pass Any Exam. Use Windows built-in Disk Management utility and format the disk. Reformat the hard drive. Due to limited ability to conceal cabling within walls.CompTIA 220-701: Practice Exam D. Coaxial C. Use a multi-pass third party formatting utility." . the company is being forced to run the lines along power wiring and overhead lighting.actualtests. WiMAX B. UTP B. Fractional T1 C. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . B. D. using at least five passes. Memory has to be installed in marked matching slots. C. Run a high powered magnet over the drive several times. Satellite D.www. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Which of the following would be the MOST cost effective cable to choose? A. Any Time. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network.co m Answer: A 196 .

A. WindowsVista Business D. Four D.www.C QUESTION NO: 642 A. Which of the following operating systems currently include this functionality? (Select TWO). WindowsVista Ultimate B.actualtests. Windows Vista Home Premium Answer: A. Security Center B. Windows XP Professional E. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. One B. Windows Defender D. Any Time.co m . Fuser "Pass Any Exam. Two C.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Device Manager C.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Windows 2000 Pro C. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents." .

5 C. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A. ping f 189.5 D.co m . can run at which of the following modes? A.com 198 Ac tua lTe sts .68. Full duplex C. by design.10.122. Toner D. Ribbon C. 100Mb B.168.CompTIA 220-701: Practice Exam B.16. ping a 192.actualtests.18.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. Liquid ink Answer: C QUESTION NO: 644 Network hubs. Any Time.11 B. 10Mb D. regedit D. edit C. msconfig B. ping v 10.0." .www. ping t 172. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .1. "Pass Any Exam.

C.com 199 Ac A technician is adding RAM to a PC.ini file. The PC BIOS does not support the new RAM size. Any Time. The RAM has been inserted backwards in their slots. The BIOS revision is the latest version. Which of the following choices is MOST likely the cause? tua lTe sts A. MSTSC D. MSCONFIG was used to execute the system. Which of the following is the MOST likely cause of the issue? A.ini file.www. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. B.co Which of the following utilities is used to perform a baseline on a hard drive? m . Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. Which of the following is the MOST likely "Pass Any Exam. D." . MSCONFIG was used to disable the computer services. D. no errors are reported and the data cable is connected. MSIEXEC . MSCONFIG was used to enable the computer services. The physical printer online light is lit. C.actualtests. B.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSCONFIG was used to execute the win. the operating system will only recognize 1GB of RAM. The monitor is not plugged into the video card. Upon power on. MSCONFIG C. PERFMON B.

System Information D. The Print Processor has been changed in Printer Properties.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. Performance Logs and alerts C. Component Services Answer: A "Pass Any Exam. C. Control Panel B.0 B. B. The Use Printer Offline option is checked. Computer Management B.co m 200 . Any Time. ping 127. Device Manager D. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. The Printing Preferences has been changed in Printer Properties. The Use Printer Offline option is not checked. localhost 128.0.com Ac tua lTe sts .CompTIA 220-701: Practice Exam cause of this problem? A.www." . ipconfig 127.0.actualtests. My Computer C.1 C.0.0.1. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. ping 128.1 D. D.1.0.0.

Device Manager C. Component Services D.com Ac tua lTe sts . Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Startup Menu C.www.actualtests. Computer Management B. Performance Logs and Alerts D." . Control Panel D.co m 201 . System Tray "Pass Any Exam. Performance Logs and Alerts D. Device Manager C. Computer Management B. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Computer Management C. My Computer B. Performance Logs and Alerts B. Any Time.

co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . dxdiag C. Any Time. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. cmd B. Task Manager D. Task Manager D." .www.actualtests. System Properties B. System Configuration B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. msinfo32 D.com Ac tua lTe sts A. System Information C. System Information . System Properties C. Power Options "Pass Any Exam.

4. Simple File Sharing C.1 B.1. Performance C. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.com Ac tua lTe sts .168. Hardware Wizard D.10. Any Time. Hardware Wizard D.co m 203 .1 Answer: D QUESTION NO: 665 "Pass Any Exam. 192." . Hardware Wizard D.CompTIA 220-701: Practice Exam B.168.168. 172.100 C.www. Simple File Sharing B.1 D.100.1. 122.1. Event Viewer C. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. Power Options B.actualtests.

16 C. 26 D. 10 B. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. Any Time.www. 12 C. 63 D. 26 D. 64 Answer: C "Pass Any Exam. 26 D. 8 B. 12 C. 10 B." . 10 C.actualtests.co m 204 .CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A.com Ac tua lTe sts . 8 B.

co m . 802. Connects multiple users to one computer.11b D.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A." . CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . 802. and mouse. and there are no error codes or beeps.www. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. 802.actualtests. B. Any Time. The battery is full and the laptop is plugged in. Connects multiple computers to one monitor. Modem D. Fan B. Allows multiple users to have access to a central gateway.com 205 Ac A. Which of the following components is the MOST likely at fault? A. keyboard. C. 802. D.11g B. DSU C. CPU "Pass Any Exam. Router B. and that it gets unusually hot.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. Allows multiple computers to communicate with each other in a network.11n C.

Worm B. Collects user and program information usually for malicious purposes D. ESD strap C. Cable ties B. Produces unsolicited advertisements via pop-up messages lTe sts . Logic bomb Answer: B "Pass Any Exam.com Ac tua A. Code that waits for a specific response before activating B.co m 206 . Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Unsolicited mail that is sent electronically C. Any Time.actualtests." .www. Spam D. Trojan C. Battery D.CompTIA 220-701: Practice Exam C. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. MSDS D.

Windows Vista Home B. C. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Any Time.co m . Worm C. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A." . Adware D. WAN B. Virus B. LAN D. Safely Remove Hardware Function. Unplug from the USB port.actualtests. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. B. VPN C. Disable in the BIOS. "Pass Any Exam. WindowsVista Premium D.www. WindowsVista Business C.com 207 Ac tua lTe sts .

Start> Run>typecmd> dir D. Any Time.www. Establish a theory of probable causes of the incompatible driver D. Start> Run> typecmd > ipconfig C. Which of the following is the FINAL step that should be performed? .com Ac tua lTe A. Start> Run>typecmd > nslookup B. Escalate the problem to the next higher tier support shop C. Cycle the power to ensure that thent driver works B. Document findings.CompTIA 220-701: Practice Exam D. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible.co QUESTION NO: 681 m 208 ." . Restart the OS. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. A record of the administrative passwords C. An established recovery point B.actualtests. A complete restore of the hard drive D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A.

0." . Check to see if the NIC is functioning.127 B. Hibernate D. they are not receiving any WiFi signals. D.1 C. 255.255. Any Time.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. however. Stand by B.10.www.255 Answer: D A.actualtests. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.255. 127. Which of the following should the technician do? A.0. B. Check thatWiFi is enabled. 169. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. Suggest they move computer around.1. The laptop also needs to be able to resume quickly from this mode. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. WiFi Card "Pass Any Exam. C. 192.254. Ask if they have a modem.1 D. Shut down C.168.co m 209 . Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .com Ac tua A technician wants to configure a Windows XP Pro laptop. NIC B.

Right click on the print job and select restart.actualtests. inquiring how the systems are running and offering any additional assistance. D. Right click on the print job and select properties." . Any Time. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. C. C. B. C. B. Have the customerrestart the computer to reset the keyboard for the customers profile.com 210 Ac tua A. The customer had the laptop working properly all day in a docking station setting. Question the customer to determine if they are using the embedded keyboard for the first time. inquiring when the next system upgrades can be started and offer discounts.CompTIA 220-701: Practice Exam C. "Pass Any Exam. but is now attempting to use the laptop's embedded keyboard. Contact the customer with a follow-up call. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. B. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Bluetooth D. Right click on the print job and select resume. The technician has not heard back from the client. lTe sts A week ago a technician completed several upgrades for a business. Which of the following would be the BEST course of action to take? . Email the business owner and offer discounted services for the next system upgrades. Right click on the print job and select cancel.co m Answer: B . D. Email an assistant at the business to see if they are satisfied with the services rendered. Which of the following is the NEXT action to take? A.www. Contact the customer with a follow-up call.

Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. PXE Boot Rom B. Where would be the proper place to configure this? A.CompTIA 220-701: Practice Exam D. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. /r B. BOOT.actualtests.www.com Ac tua lTe A. Check the keyboard drivers in Device Manager and reload if out of date. /b D. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . /v C." . Any Time.co QUESTION NO: 691 m 211 . BIOS D. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Bridge D. Switch B.INI file C. Modem C.

CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 6 D. RAID 5 D. RAID 1 C. RAID 0 B. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. Optical Drive D. CPU Fan C. Any Time.com Ac A.www. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts ." . Which of the following is MOST likely failing? A.co m 212 .actualtests. RAID 1 B. RAID 5 C. RAID 10 "Pass Any Exam. RAID 5 D. RAID 1 C. RAID 0 B. Which of the following RAID arrays is the technician using? A. Processor B.

UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. Fiber B.co Which of the following cable types contains a foil shield inside the jacket? m 213 .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. STP D. RG-6 C. Any Time. Fiber C. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.com Ac tua lTe sts A. Coaxial D. especially Ethernets "Pass Any Exam. STP B. RJ-45 B." . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. ST D. CAT6 C. UTP .actualtests. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).www.

802. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. UTP C." . RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Bluetooth "Pass Any Exam. Satellite C. 802.co m 214 .11n C. 802.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. BNC C.11a B.actualtests. RJ-11 B.www. DSL D. Coaxial B.11g D. ST D. Fiber D. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. Fiber B. Any Time.

" .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.com Ac tua lTe A. Spyware B. Spam D. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Botnet C.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Cable C.actualtests. Any Time. Adware sts . Botnet B. Spam C.www. Adware D. Fiber D. DSL B. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A.

Uninterruptible power supply C. Spyware B." . without actually installing it on the workstation? A.com Ac tua lTe sts QUESTION NO: 709 . Power strip B. Any Time. Spyware C.www. Network Answer: A "Pass Any Exam. Worm D. Surge protector D.actualtests. Floppy C.co m 216 . Botnet D. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.CompTIA 220-701: Practice Exam A. Spam B. CD B. Internal hard drive D. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Adware C.

FTP B. AT D.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.actualtests. HTTPS C. SMTP D.co m 217 . 12Mbps.com Ac tua lTe sts . B. DVD. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. 400Mbps.www.ROM drive C." . C. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. Any Time. "Pass Any Exam. D. USB thumb drive D. IDE hard drive B. Micro ATX C. ATX B. 800Mbps. 480Mbps.

AC or DC Voltage C.co m . Lower latency C. Fire resistant B.actualtests. In addition. Increases length of cable D. the customer reports the NIC link lights for that computer are not on.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A.www. 6/12 Volts DC or 12/24 Volts DC D. 110/120 Volts AC or 220/240 Volts AC B. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A.com 218 Ac tua lTe sts . Any Time." . 15 or fewer C. Which of the following could be the problem? "Pass Any Exam. 10 or fewer B. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. 20 or fewer D.

Join the computer to the workgroup. Answer: D QUESTION NO: 719 After installing a network card.actualtests." . Where can the technician locate the NTLDR files? A.www. D. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. D. Internet site is down. B. Re-install the OS. NTOSKRNL "Pass Any Exam. Network server is not working. Which of the following boot options will accomplish this? A. the technician notices a yellow exclamation mark in Device Manager. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers.CompTIA 220-701: Practice Exam A. you should update the device driver. Updating the device driver may help when an installed device isn't working properly. Firewall is not working. Update the device driver. C.com Ac tua lTe sts Explanation: To troubleshoot this problem. Boot Mode B. C. Any Time. B. Which of the following is the NEXT step? A.co m 219 . . Switch is not working. Enable Boot Logging C. Remove and replace the network card. Safe Mode D.

D. Replace the power button.COM Answer: B QUESTION NO: 722 When a computer is turned on.com Ac tua A.co m 220 . Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam B. NTLDR C. B.SYS B. When the laptop is plugged into an outlet it starts.INI D. C. D. which of the following is the FIRST process that runs? A. BOOT. OS installation disk C. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.actualtests. Upgrade the video card. Any Time. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. C. Replace the battery. Connect the laptop to a monitor. NTDETECT. Change power outlets. but there is no video. IO. B.SYS D. Replace the LCD. Which of the following is the NEXT step to troubleshoot the issue? sts . Remove the battery. lTe A technician is troubleshooting a laptop. Upgrade the memory.www. CONFIG. Which of the following is the BEST solution? A." .

actualtests. The system is overheating. The MBR B.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. The power-management console C.www." . Which of the following could be the issue? A. sts .com 221 Ac tua lTe A. "Pass Any Exam. C. C. Any Time. D. The AC/DC adaptor D. Additional memory needs to be installed. B. Which of the following is the MOST likely issue? A. The RAM is not seated properly.co A technician installs a new CD. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). B. Check to see if a disk is present in the drive. The OS is not installed. Which of the following should the technician do NEXT? m . Check the manufacturer's recommended settings.ROM/DVD player into a laptop. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Check if the drive is properly plugged in. The technician powers on the laptop and the drive is not detected. D. Check the USB settings for the drive.

B. to test sociological boundaries with in the company.com Ac tua lTe sts . Assuming a position of authority D. CMOS ROM C.actualtests. D. Asking passive aggressive questions E." . Hard Drive D.CompTIA 220-701: Practice Exam A. Answer: A QUESTION NO: 730 Where is the power on password stored? A. communications in both directions one at a time. printing on both sides of paper simultaneously. Any Time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. acquire unauthorized information to achieve a goal.E QUESTION NO: 729 Social engineering is used to: A. D.www. Flattery Answer: C. C. B. Requesting public information B. communications in both directions simultaneously. Insulting the subject to motivate a response C. engage in harmless communication. printing on both sides of paper one at a time. to perform a technical risk assessment of employees within the company. System RAM B. C.co m 222 . Answer: D "Pass Any Exam.

Port 21 B. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. It blocks popup ads.co m 223 . Any Time. by default? A. tua lTe sts . It holds a log of the last three passwords used. D. Port 25 D. B. Port 21 B. It retrieves email from the mail server. A tool that allows a workstation to tell the network that the workstation is present.actualtests. D. B. A tool that allows a user to use the workstation as a telephone through the network. C.com Ac A." . C. Port 25 D. A tool that tells a user of the workstation that they have exceeded their memory quota. Port 110 "Pass Any Exam. A tool that allows a user to connect to other computers. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. by default? A.www. It pings a workstation from a remote server.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. Port 23 C. Port 23 C.

USB C. The user described the problems as: occasional rebooting. Power supply D. Any damage to a hard drive caused by an intention or unintentional jolt or movement. and the hard drive stops working. A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems.co m 224 . A recognized method of disposing hard drives that contain sensitive data. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Any Time. System RAM Answer: B. Which of the following is the cause? A. electric shock felt on computer case. Wireless router B. A method of recovering lost data from a hard disk.www.com Ac QUESTION NO: 738 tua Answer: A lTe A. Network D. B. Processor is going bad B." . Printer E. D.C QUESTION NO: 739 "Pass Any Exam. overheating.actualtests. C. sts . RAM module is faulty C. Excessive movement between system memory and virtual memory.

Start> Programs> Accessories> Command Prompt "Pass Any Exam. Explain to the user they need to fill out a work order for the computer issues. Shift + B C. nslookup D. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Any Time. Help the user with every issue that they call about and put all other work orders on hold. C. ipconfig C. Which of the following should the technician do? A.g. A.com Ac tua lTe QUESTION NO: 741 sts Answer: B .CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Start> Run>cmd B. F9. Ctrl + Alt + B D. Function keys (e. F12) B. Ask the user to call another technician for more in-depth assistance. Ask another technician to take over support for this user. B. D. Start>Programs>Accessories>Communications> Command Prompt D. Which of the following utilities could be used to check if there is a remote device on the network? A.actualtests.www.co m 225 . ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). netstat B." . Start> Run> Accessories> Command Prompt C.

A past technician's documentation D. however. B. Which of the following is the FIRST step that the technician should do? A. The manufacturer's documentation C. Reboot the workstation and have the user log in again. C. PS/2 B. D.www. it does not print.D QUESTION NO: 743 A user is trying to print to a network printer. Riser card D. every time the user sends a print job to the printer." .com Ac tua lTe sts . Replace the paper in the printer. The cleaning label B. NIC C. Start> Control Panel> Run>cmd Answer: A. There are multiple printers in the office. Confirm the printer name where the user is trying to print.co m 226 . Which of the following places should the technician look to find the proper handling procedures? A. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. and all other users are able to print to the printer. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Restart the print spooler service.CompTIA 220-701: Practice Exam E. MSDS Answer: D "Pass Any Exam.actualtests. Any Time.

Any Time.www. D. "Pass Any Exam. domain. Return to the manufacturer for recycling. Put the toner into a sealed bag and then throw into the garbage.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A.co m When applying the security settings to a network. C. B. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Nine . which of the following is the BEST way to dispose of the old cartridge? A. prevent damage from weather. D. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. provide protection from heat. Store in an air-tight container. assist with data transmission. Dispose in an incinerator. C. LAN B. One B.actualtests. B. C. WAN.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer." . Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. Three C. Seven D. prevent outside interference.

Ensure that the CD drive is installed.actualtests. one power supply is as good as another. Answer: D QUESTION NO: 750 A user reports that their CD. D. Making sure the power supply will fit into the casing. Check to see if the network cables were terminated properly. B. C. There are no limitations. Replacing it with a power supply made specifically for that unit. D.Rom is compatible hardware. D. What should be the BEST first step to resolve this issue? A. Ensure that shielded cable was used for the network. B. Any Time. Make sure that the disc is a CD and not a DVD.CompTIA 220-701: Practice Exam D. Check to see if theCD. Make sure that the network cable is not touching any other cables. C. Answer: C QUESTION NO: 753 "Pass Any Exam. which of the following would be the FIRST step to evaluate this issue? A. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. Make sure the network cable is seated properly in the users computer.www. workgroup." .com Ac tua lTe A.co m Answer: B 228 . Check to see if the BIOS register the drive. sts When a component has a proprietary power supply what is the main limitation? . Making sure that replacing the power supply is not cost prohibitive.Rom is not reading a disc. C. B.

Is it a LCD or CRT monitor? E. An emergency recovery disk (ERD). Did the computer and monitor work before? C. The customer says the tower computer will not turn on and the monitor will not turn on either." . lTe sts . What would be the questions to ask this customer? (Select THREE). B. C. Is another piece ofequipment. smart cards. D.B QUESTION NO: 756 A remote Customer calls with a dead computer.actualtests. What is the manufacturer of the power strip/surge protector? Answer: A.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. retinal scans. that is plugged into the same power strip/surge protector. Was the electric bill paid? D.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. A record of the ADMIN passwords.www. complex user names. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Other equipment plugged into the same power strip/surge protector also will not turn on. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. A complete back up of the hard drive. Which of the following would be the BEST questions to ask the customer? (Select TWO).co m . D. "Pass Any Exam. Answer: C QUESTION NO: 755 A. An established recovery point. Any Time. background checks for users. C. B. powering up? B.

www. Nothing. Always on C. Hibernate C.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. What kind of equipment is plugged into the power strip/surge protector? Answer: B.C. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. What is the manufacturer of the power strip/surge protector? E. Always on B.actualtests." .com 230 Ac A. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Nothing should be affected C. Standby D. proceed with solution. Any Time. Make a list of all programs that will need to be reinstalled in event of a system failure B.co m . Standby B. Can you or someone else check the circuit breaker for that receptacle? D. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . How big is your electric bill? B. Is another piece of equipment plugged into the same power receptacle and is it working? C. Has any electrical work been done recently? G.CompTIA 220-701: Practice Exam A. Wake on LAN "Pass Any Exam. Create restore point D.

Explain that what is being done is extremely complicated and requires concentration. Throw it in the trash. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Put on an ESD strap and inspect the internal components B.actualtests. end the conversation C. Give them a list of blog sites and documentation that discuss the twoOSs D. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Say nothing. It is getting to the point that is becoming a distraction.co Answer: B m 231 .www. Ask to be excused to use the phone to take a small break outside to get some air B. Tell the customer that both are excellent choices B. Dispose through proper channels or send it to be repaired C.com Ac tua A. relax and try to be as calm as possible while working through the distraction C. D. the customer continually asks questions about every step being performed. Continue answering thequestions.CompTIA 220-701: Practice Exam D. What is the BEST response to this question? sts QUESTION NO: 761 . Which of the following should the technician do? A. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Any Time." . Check that the tube and capacitors are intact D. Which of the following is the BEST solution? A. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home.

com 232 Ac A. C. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Which of the following is the BEST option to alleviate this issue? lTe sts . Between 8 and 10 characters D.co m . D. Any Time. Install a generator in the office C. 90 to 180 days B.www. Have the user work after hours to finish their print jobs." . Annually D. Install a UPS in the office "Pass Any Exam. 60 to 90 days C. B.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Give the user a dedicated printer. Replace all CMOS batteries in the office B.actualtests. Between 10 and 12 characters B. Between 6 and 8 characters C. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Give the user permissions to cancel other users print jobs. Raise the priority of the users jobs to the highest level.

Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Rolling back to an earlier configuration B. Use software that in case of an outage saves your work. What is an option to ensure that all work is not lost and damage does not occur to the system? A. You decide to go to a prior restore point.co m . "Pass Any Exam. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. however they are not receiving any Wi-Fi signals. Which of the following is the action that is being performed? A." . There are UPSs connected to the equipment but they only last about 30 minutes. but the computers gives an error that the computer has not been shutdown properly.com 233 Ac tua lTe sts . Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Preparing system for Automated System Recovery (ASR) C. Any Time. Loading a full backup onto your workstation D. Retrieve the work from a hot site for the office C. Which of the following should you try FIRST? A.actualtests. and shuts down the computer B. closes programs. Suggest the computer be moved around. Have an employee work nights to perform the shut down when the power supplies battery is about empty D.www.CompTIA 220-701: Practice Exam D. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks.

Change the computer from a laptop to a desktop." . Check to see if the CD. Smart card D. D.co m 234 . Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Ensure that the device is working in Device Manager. Ask if they have a modem. Software firewall B. Biometrics C. Check that the Wi-Fi adapter is enabled.actualtests. Any Time. B. B. However.ROM has compatible hardware. C. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. each time the customer closes the laptop the computer goes into standby. Change the power settings on the projector.ROM is not reading a disc. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD.CompTIA 220-701: Practice Exam B. Ask for model number. C.www. D. D. Check to see if the BIOS registered the drive. Make sure that the disc is a DVD and not a CD. C. Move the projector further away from the laptop. Which of the following is the FIRST step to take to resolve this issue? A. Which of the following would MOST likely solve the issue? A.com Ac tua A. Change the power settings in Power Management. Answer: C "Pass Any Exam.

B.co m 235 . Press CTRL-ALT-DEL and check Task Manager for programs running in the background.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. repeat back the issue to the user to ensure understanding. Any Time. Check the video cable to make sure it is still connected. C. Answer: A. tell the user to call back when they have calmed down. What mouse driver are they using? C. make the user promises to keep them quiet. Check for other equipment plugged into the same power strip/surge protector. What is the manufacturer of the mouse? Answer: A. A. Check to see if the monitor and system hardware are compatible. E." . C. B.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. D. Move the mouse and/or press the space bar to check if the computer is in sleep mode. Which of the following questions should a technician ask this customer? (Select TWO).actualtests. What type of mouse is it? E.D QUESTION NO: 776 "Pass Any Exam. D. Which of the following steps should be performed to check the monitor? (Select TWO). What is the manufacturer of the computer? D. If the mouse has roller ball underneath could they examine it? B. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display.www. A.com Ac tua lTe sts . be stern with the user.

B. B. Create a restore point. The hard drive location in the computer.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Which of the following should be done FIRST prior to the installation? A.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Which of the following MOST likely uses a parallel port? A. The manufacturer of the RAM installed in the computer. Upgrade all drivers. "Pass Any Exam. The amount of RAM installed. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Connecting a loop-back plug B.www." . D. Any Time. C. D. D. Which of the following should be checked? A. Update the anti-virus software. Connecting to a parallel tape backup device D. Printing to an older printer C. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. C. C. The manufacturer of the computer and hard drive. CPUheatsink seated properly. Perform backup of all data.co m 236 . Which of the following should a technician check to resolve the issues? A. Remove unneeded external components. Failed fan in the power supply.actualtests. B. Hard drive location in the computer.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Standby D. Which of the following is the LAST step that should be performed? A. actions and outcomes. D. Standby B. Always on C." . Establish a theory of probable causes of the incompatible driver. B. Any Time. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.actualtests. Escalate the problem to the next tier support. Hibernate D.co m 237 . Document findings. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Wake on LAN B. Cycle the power to ensure that thent driver works. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam.com Ac QUESTION NO: 782 tua lTe sts . Always on C.www. C.

Twelve Answer: A QUESTION NO: 786 Two workstations. Send them off on a small task to get a moment to concentrate and finish the job. "Pass Any Exam. two printers. CRTs are being replaced by LCDs. Which of the following should the technician do? A. and a mini refrigerator are plugged into one power strip in a single outlet.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts .co m 238 . two monitors. Eight D. D. B. Six C. Which of the following should be done to ensure safety? A. D. Throw it in the trash. C. Check that the tube and capacitors are intact. B. Any Time. Put on an ESD strap and inspect the internal components. Dispose through proper channels or send it to be repaired. Move some of the devices to other outlets and replace the power strips with surge protectors. Explain that what is being done is extremely complicated and requires concentration. Ask to be excused to use the phone to take a small break outside to get some air. Answer: D QUESTION NO: 784 A CRT has stopped working. the customer is asking questions wanting to know every step being performed and why. Continue answering the questions. Zero B.actualtests. B. Move the printers to their own UPS to cut down on the amount of devices going to the outlet.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. It is getting to the point that is becoming a distraction. Answer: D QUESTION NO: 785 A. relax and try to be as calm as possible while working. C. Which of the following is the BEST solution? A.www." .

D. There are UPSs connected to the equipment but they only last about thirty minutes. D.www. Prepare system for automated system recovery (ASR). closes programs. and properly shuts down the computer. "Pass Any Exam. tua lTe Computers are left on overnight to complete certain calculations and tasks. C. Install a generator in the office.CompTIA 220-701: Practice Exam C. Install power strips in the office. D.com 239 Ac A. Replace the CMOS batteries to all affected equipment. Have an employee work nights to perform the shut down.co m . Install software that saves work.actualtests." . Which of the following actions should the technician perform FIRST? A. Replace the power strips with UPSs and eliminate the extension cords. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. C. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Load a full backup onto the workstation. B. Restore all files from a storage device. Roll back to a previous restore point. D. Replace the power strips with surge protectors with longer cords. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. B. Install a UPS in the office. Any Time. Have employees shut down their computers before they leave and perform the calculation during their down time. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. B. C. Setup a hot site for the office so all data will be backed up.

Change the power settings on the projector. Any Time. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Use alt + tab to toggle between screens." . D. Change the computer from a laptop to a desktop. Which of the following should the technician do to solve this issue? A. The client would like to access the network from outside the home and on the top floor. D. Which of the following should the customer perform? . Install an access point. Reboot the laptop to toggle image between screens. Set the SSID code on the laptop. B. Use the function + f10 key to toggle between screens.com Ac tua lTe A.www. C.co m 240 . Press the function key and then configure the projector settings. Change the power settings in power management. Use the function + f8 key to toggle between screens. Install a wireless modem.actualtests. D. C. C. Answer: C "Pass Any Exam. B. B. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Each time the customer closes the laptop the computer goes into standby. Which of the following would the technician recommend for the client? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Enable DHCP on the laptop.

Answer: C. The screen is set to automatically dim to optimize battery power when power is disconnected. B. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. C. D. Use hyper-threading. AGP slot C. Install multiple fans. Heatsink B. B. Install more memory in the system. Which of the following is the BEST recommendation to make? A. Prevents the monitor from overheating lTe sts . The LCD inverter board is going bad.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Prevents motherboards temperature from getting to low B.co m 241 .D QUESTION NO: 795 A customer calls and wants to know how to cool a game server.www.com Ac tua Explanation: A. Answer: B QUESTION NO: 796 "Pass Any Exam. CPU slot D.actualtests. This might be an indication that the battery is failing and can no longer hold a charge. The LCD backlight is failing. Dissipates heat from the chips D. Install a liquid cooling system. C. D. Cools the power supply C. Any Time." .

www. D. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. 172. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.168.16 12. 192.co m 242 . The screen is set to automatically dim to optimize battery power when power is disconnected. Biometrics D.10 "Pass Any Exam. The LCD inverter board is going bad. D. the LCD returns to normal brightness.16 B. Ergonomics B.com Ac tua lTe sts . 169. To prevent memory vibration caused by theheatsink fan. B.1 C. This might be an indication that the battery is failing and can no longer hold a charge.0. Which of the following should a technician tell the user? A. C. To provide thermal transfer from the CPU to theheatsink. C. B. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.254. the LCD screen gets dimmer. To provide insulation around the processor. When the user connects the AC power. The LCD backlight is failing." . Smart key C. Any Time.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop.1. To protect the CPU from direct contact with theheatsink. Which of the following authentication technologies can be used? A.actualtests.

168.18. 129.1 B. 129.253.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.254.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A. 92. Any Time. 192.254.128 Answer: D Which of the following IP addresses is a class B address? A.168. 201.10.1 B.1.25.18.CompTIA 220-701: Practice Exam D.1. 169. 92.29.128 D.254.9 D. 92.www. 192.168.10 C.16.16.25." .co QUESTION NO: 801 m 243 .253.254.10 C.actualtests.18.128 B. 201.com Ac tua lTe sts .9 D.25.16. 129.1.168.1. 192.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam. 192.1 C.29.

www.10. 169.255. 201. 192.co m 244 .1 C.1.0." .168.actualtests. 9ca5rl D.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.168. 192. 255.9 D.0.10 B.CompTIA 220-701: Practice Exam A.com Ac tua A.1 D.10 B. Any Time. June171988 C. s1A@r4A&! B. 192.16.0. 169.168.10.253.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.1 C.128 B.255 lTe Which of the following IP addresses is a loopback address? sts .254. 92.254.0. 172.10 C.29. 192.254.18.168.255.10. comptia1 Answer: A "Pass Any Exam. 129.10 D.25. 127.10.16.

co m 245 ." .actualtests. Recreate the problem. Keylogger C. SSID C. Document the problem. WEP B. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. BIOS password B.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Any Time. B. Resolve the problem. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.www. by default? A. DVD D. CD "Pass Any Exam. Blu-Ray B. Take the computer apart piece by piece until the problem is identified. Flash C.com Ac tua lTe sts . D. Keyfob D. C. WPA D.

IEEE 1394 D. DVD C. Capture D." . HDD D. Modem C. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.actualtests. Any Time. Parallel . Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Graphics C.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Flash B. PCIe B. NIC B.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.

co m 247 . 802.actualtests. WindowsVista Ultimate C. KVM B. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. WindowsVista Premium B.CompTIA 220-701: Practice Exam A. Bluetooth C. Infrared D. Windows 2000 D." . Windows Media Center C.11a B.www. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Windows XP Answer: D "Pass Any Exam. Touch screen D. Keyboard C.com Ac tua lTe sts QUESTION NO: 816 . Any Time. Windows 2000 D. WindowsVista Basic B.

Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Ability to share the file and folders Answer: B. Network Neighborhood> Ethernet controller B. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. To allow RAID support C.www. Macintosh PC read/write access D. Legacy support for older systems .co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? ." . My Computer> System> Performance> Settings> Virtual Memory B. Any Time.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A.actualtests. Add and Remove Programs "Pass Any Exam. User access and permissions options E. A. To support dynamic disks B.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Files can be larger than 256MB B. Support for file encryption D.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). File encryption options C.

www. sfc B. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Contain on a sticky note on the back of the monitor B. WPA2 D. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.com Ac tua lTe sts QUESTION NO: 823 .CompTIA 220-701: Practice Exam C. Never write down the passwords C. WPA Answer: C "Pass Any Exam.co m 249 .actualtests. WEP128 C." . In a Windows Vista workstation. sigverif C. which of the following commands would the technician use? A. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. Hide a password document in the workstation D. Any Time. Control Panel> Power Options D. WEP64 B. ipconfig D.

D. Any Time.co m . B. Answer: C QUESTION NO: 827 A print job fails to leave the queue. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. C. registry level services. Print Spooler D. They state they need to upgrade the antivirus protection on the workstation. Refuse the callers request and inform the police. the print spooler requires other services to be running first. primary services. Which of the following should the employee do? A.com 250 Ac tua lTe sts . Give the caller the username and password. B. Which of the following services may need to be restarted? A.www.msc "Pass Any Exam. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. perfmon. Refuse the callers request and inform an IT manager." . These types of services are known as: A.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. C.actualtests. Windows Spool Service C. D. Give the caller the information and inform an IT manager. They ask the employee for their username and password. dependency services. Printer Driver B. driver level services.

eSATA C. printmanagement. print D.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. services. A dual-core 32-bit processor and a 64-bit operating system D. Without knowing the specifics of that model. Check for an externalWiFi on/off toggle switch.link and Lynx. Check the Device Manager for a wireless network device.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. such as i.CompTIA 220-701: Practice Exam B." . IEEE 1394 D. A 64-bit processor and a Vista Home Basic operating system B. 802. A 32-bit operating system and a 64-bit processor C. Check for an external antenna. how might a technician determine if the unit has WiFi capability? A.actualtests. to describe their 1394 "Pass Any Exam.msc C.co m . Any Time. Check forWiFi radio on/off switch on the function keys. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A.com 251 Ac tua lTe sts . Other companies use other names. B. D.www. Serial B. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. C.

D. C. This type of repair will not affect it. please read it and then get back to me with any questions. Which of the following is the BEST action? A. C.com 252 Ac A. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. "Pass Any Exam.co m . "Here is all my documentation for the repairs. I cannot guarantee that your data will not be lost. B." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. "I replaced some of the computer parts and now it is functional. Which of the following is the BEST response? sts ." B. the phone rings. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Any Time. which means delivering data at a guaranteed rate. Have the phone onvibrate before starting the repair. I will let you know what happens after the repair. In the middle of doing the repair. Which of the following is the BEST response? A. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. I am not replacing the hard drive. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.CompTIA 220-701: Practice Exam products. Your data should be fine." . Apologize and excuse oneself for a moment to take the call quickly outside the room. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. "I am not sure if your data will be lost I will confirm with my manager. Take the call. I replaced the motherboard. Well. D.actualtests." C. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data.www." B. which is the main circuit board for the PC. such as video devices. This is because it is not only high speed but also supports isochronous data.

making C: the OS and D: the data. Which of the following is the BEST response to the clients next repair order? A. Do the repair with a good attitude. Encrypt the sensitive data so that it cannot be read without a key. Immediately leave and go to another room to take the call and deal with the repair later. C. Partition the drive into two logical drives.co m . Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A.Attributes. but let the client know that the client will be charged extra for the same repair nexttime. C. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. D.actualtests. Refuse to do the repair until the client learns how to type with long fingernails.www. Keylogger C. Any Time. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Do the repair. B. D. Hide the sensitive data from casual view using folder Properties . Biometric fingerprint scanner "Pass Any Exam. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Front panel media lock B. B. while protecting the data from the operating system related issues? lTe sts ." .com 253 Ac A. Partition the drive into two physical drives making C: the OS and D: the data.CompTIA 220-701: Practice Exam D. Show the client how to put the keys back on.

UPS B. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Replace all cooling fans with new ones.CompTIA 220-701: Practice Exam D. Remove excessive dust and loose items.actualtests. Leave it up to the client to take their own precautions.www. B. Power strip C. C." . Larger power supply D. D. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A.co m 254 . B. Which of the following is the BEST action to take? A. C. Cover the extra power plugs not being used with electrical tape. Install an uninterruptible power supply (UPS). D. Answer: A "Pass Any Exam. Any Time. Tell the client they need to install a surge protector soon. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Check for and remove outdated components.com Ac tua lTe sts . Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Unplug the computer after testing and recommend to the client that they need to install a surge protector.

0. Formulate a theory. which of the following actions should be taken NEXT? A. Increase the systems RAM. Defragment the hard drive. Identify the problem.255. The system specifications are still very good. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly." . They have had the system for two years and use it primarily to download photos. C.com Ac QUESTION NO: 843 tua lTe sts . music and browse the Internet. Establish a plan.actualtests.0? A. Suggest purchasing a newer processor.0? "Pass Any Exam. D. Class A B. D. Any Time. Document the actions. B. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Class B C. C.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly.co m 255 . Which of the following is the FIRST action to take? A. B. Run CHKDSK on the hard drive.www.255. Class C D. Answer: B Which of the following network classes exists if the default subnet mask is 255.255.

255. Class C D.0." . Class A B.co m 256 . Class C D.com Ac A. Class B C.0? A. Class A B. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class B C. Class B C.0.30.0. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.1. Class A B. Class C D. Class D "Pass Any Exam. Class A B. Class D tua Which of the following network classes exists if a hosts IP address is 192.www.0.0? A.22. Class B C.1? lTe sts .168. Any Time.CompTIA 220-701: Practice Exam A. Class C D.actualtests.

actualtests. Hub D. static IP address.172. Class C D.com Ac tua lTe sts A. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Task Manager "Pass Any Exam. B. C. reserved IP address. Class A B. D. Bridge . Any Time. Router C.www." .1? A. dynamic IP address. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.1.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Switch B. stationary IP address.co Which of the following devices can automatically assign host IP addresses? m 257 . Class B C.

Double click theprinters icon. B.www. right click on the print job and select resume. C.actualtests. right click on the print job and select cancel. Device Manager C. Double click theprinters icon. right click on the print job and select restart. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A.co m 258 . Virtual Memory D. The component is disabled. right click on the print job and select restart. D. Any Time.CompTIA 220-701: Practice Exam B. right click on the print job and select pause.com Ac tua lTe sts QUESTION NO: 853 . C. Double click theprinters icon. The components driver is not found. The component is not installed. Double click theprinters icon. B. Answer: D How can a user temporarily stop an active print job when using Windows XP? A." . right click on the print job and select cancel. right click on the print job and select properties. right click on the print job and select delete. Double click theprinters icon. Double click theprinters icon. Double click theprinters icon. Answer: A "Pass Any Exam. D. The components driver is outdated. C. Double click theprinters icon. D. B.

Any Time. right click on the print job and select restart. 10 "Pass Any Exam. Double click theprinters icon.co m . C. Double click theprinters icon." . Double click theprinters icon. Security D. Print sharing has not been enabled on the host computer. D. B.www. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Answer: C QUESTION NO: 857 In Printer Properties.com 259 Ac tua lTe sts . The shared printer is not compatible with the host computers operating system. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. right click on the print job and select resume. Which of the following is the MOST likely cause? A. Simple file sharing has not been enabled on the host computer. The print drivers have not been installed on theusers remote computer. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A.actualtests. Ports C. Double click theprinters icon.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. C. D. B. right click on the print job and select cancel. right click on the print job and select properties. Advanced B. 5 B.

ended questions. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. 15 D. Inform the customer of the expense that is being incurred.com Ac tua A.www.CompTIA 220-701: Practice Exam C. Answer: D "Pass Any Exam. A remote user updating the antivirus software on their notebook computer. Which of the following responses would be BEST to use? . C." . Any Time. A kiosk in a department store that looks up information in their online catalog. The technician has verified that the unit is working properly and is now updating the customer on the event. B. B. A remote salesman must transfer contract data to the corporate office. Only ask the customercloseD. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. Please inform me if you continue to have any problems with this PC. D. Please try to be more conscious of static when using this PC. Be sensitive to the customer's culture. C. Please inform me if the PC will be processing more work than for which it was designed. Please inform me if you think you want me to come back and check it again tomorrow. B. D. D.co m Answer: C 260 . A user checking their personal email at an office.actualtests. Use technical acronyms to show your technical expertise. lTe sts A technician has replaced a failed DIMM. C.

which of the following is the FIRST course of action to take? A. D. Document the entire event. Complete a full backup of the workstation before making any upgrades.www. Remove the cover of the workstation case and use an ESD strap before the upgrade. Follow the manager's instructions. Call the service manager and inform them of the current situation. Document the solution. Upgrade the hard drive and reboot the system. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. C. Inform the customer of the steps taken during the repair and continue to the next service call. D. share this with the customer and take steps to minimize the reoccurrence." .co m .actualtests. C. Which of the following is the NEXT step to take? A. Call the service manager and inform them of the current situation.com 261 Ac tua lTe sts . Answer: A QUESTION NO: 865 "Pass Any Exam. A new service call is received. Call the service manager and inform them that the new service call cannot be made in time. C. B. Before starting any work on the system. Call the new service customer and re-schedule the call for another time. Document the core actions and inform the customer the repair has been completed. Which of the following would be the BEST choice to address this situation? A. Call the customer and reschedule for another time. share this with the customer and take any preventative measures. Unplug the workstation and begin the upgrade. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. with a response time to another site of two hours. Any Time. B. B.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. D.

Proper configuration of the BOOT. C. Installation of the NTLDR B. HPFS.www. Partitioning and formatting of the hard drive D. Installation of updated device drivers sts . VRAM C.com Ac tua lTe A. you can use only NTFS file system because only NTFS support encryption. Any Time.actualtests. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. B. FAT32. TPM D.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A." . CMOS B.INI file C. CDFS. D. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. NTFS.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. NTFS-E is an invalid file system name.

" .0 D. Any Time. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista 64-bit edition D.www. Windows Vista Home Basic C. The customer has installed a new cordless telephone recently that uses the 2. ESD D. Electrical surges C. A. 802.11n B.actualtests. RFI B. Dual-channel C. Which of the following is the MOST likely cause of the customers issues? A. RDRAM D.com 263 Ac tua lTe sts . Double-sided B.11g wireless signal. and does not wish to lose any files in the process.CompTIA 220-701: Practice Exam A. WindowsVista Ultimate "Pass Any Exam.4GHz spectrum. Windows Vista Home Premium B. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. USB 2. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.co m . IEEE 1394a C. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802.

Freeware D. If the print spooler service needs to be configured for multi-page printing.co m Answer: A. Amperage Answer: C Explanation: "Pass Any Exam. D. Wattage D. WindowsVista Business Answer: D. Any Time.com 264 Ac tua A." . B.B . Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Spyware B. If the printer needs a memory upgrade to print multiple documents at once. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. The user sent ten different documents over a span of an hour. Frequency B. DLLs E. If the printer needs a firmware upgrade to print multiple documents at once.www.CompTIA 220-701: Practice Exam E. lTe sts A user reports that none of their documents are printing.actualtests. Trojans C. Hertz C.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). Which of the following should the technician check FIRST? . If the printer needs the queue cleared. A. C.

com 265 Ac tua lTe sts . and explain the delay. Any Time. C. 32 B. D. While replacing the power supply in your PC. Call another technician and have the other technician reschedule the appointment for another date. Amperage and resistance are not selling points for power supplies.www. call the customer and cancel the appointment.co m . It is standard among power supplies and has nothing to do with the devices connected to the power supply. "Pass Any Exam.actualtests. The technician had planned to arrive five minutes early. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. QUESTION NO: 875 How many devices are supported on a single USB port? A. Alkaline C. Pull over. 64 C. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. call the customer from a mobile phone. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. Which of the following is the BEST course of action? A." . 127 D. Use an alternate route and get to the appointment ten minutes after the scheduled time. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. reschedule for another time. Nickel Metal-Hydride B. you must be careful about the wattage it provides.CompTIA 220-701: Practice Exam Power supplies are rated in watts. B. Lithium Ion D. Pull over.

" .www. Advise the user to not do anything else. The company has provided remote control software. until the technician can arrive and work on the computer themselves. explain with authority. Speak slowly. using the various OS options available. Any Time. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. and an error message of a corrupted file. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. the hard drive has failed and the data cannot be retrieved within the hour. Which of the following is the BEST course of action? sts . The customer would like another computer so they can make their presentation that is due in an hour.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. Work quickly. B. Repeat the steps multiple times so that the user can understand the computer terms. C. As the technician begins to evaluate the situation. the customer demands the computer be replaced immediately.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms.actualtests. After listening to the user. Shut down the computer. Remain calm and positive. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Which of the following is the BEST method of working with this user? A. B. C. to boot the computer and retrieve the users data to a shared network drive.co m Answer: A . QUESTION NO: 879 A. D. Which of the following is the BEST course of action? "Pass Any Exam. Listen and ask questions using non-technical terms. D.

D. Ignore the call. conducting an initial evaluation of the problem with the customer. Document on the service record the steps the technician took to evaluate the drive. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. D. larger model. use MMC to grant administrative rights to the user. B. Listen calmly to the user. in case the customer decides to sue for loss of data. B. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information.co m 267 . what has happened to the drive and explain the options available. The customer states they have important documents and photos on the drive which cannot be replaced. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Which of the following is the BEST course of action? A. but the data is gone. Immediately replace the hard drive with a new. Request the customer to leave the room while the call is answered.com Ac tua lTe sts . D.CompTIA 220-701: Practice Exam A. and then tell the user to try the install once again. as the school can be contacted later in day. Answer: D "Pass Any Exam. Inform the customer about the need to take the call from the school. until they have completely calmed down. Which of the following options is the BEST course of action? A. such as a data recovery service. explaining you will remote into the computer and assist in installing the printer.actualtests. and then explain why they cannot get the printer installed themselves. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. they determine that the hard drive has failed. explaining to the user the unit will be restored as quickly as possible. Remain positive with the user. B. Explain to the customer in non-technical terms. C. C. C.www." . The technician receives a call and the caller ID shows the call is from the technicians childs school. While the user is talking. Any Time. Immediately stop working and leave the room to answer the call.

" . Test the computer to determine the probable cause of failure.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. C. Any Time.actualtests. Which of the following would be the NEXT evaluation step? tua lTe sts A.co m The technician has completed the repair action on the computer. Discuss options acceptable to the customer to address the issue. Replace the PS2 keyboard with a USB keyboard and try again. Re-evaluate the repair theory to ensure the issue will not occur again. Question the user to insure they do not attempt to make changes and break the computer again. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. D. They have checked the printer and found coworkers have been printing documents. Which of the following is the NEXT step to take? "Pass Any Exam. Establish the probable cause of the card failure for the customer. D. Check the power connections to the equipment and see if there is a surge protector in use. Check the work area and keyboard for foreign substances. Question the customer on any changes made to the computer before installing the video card. Boot to BIOS/setup and confirm the hardware settings are correct. C. B. the video card is failing. Which of the following is the NEXT course of action? . C. . Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Document the evaluation and actions taken.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. B. D. B. Which of the following is the NEXT step to take? A. Install an on hand video card and show the customer it is repaired.www.

C. have the customer test the card using their log in. as this may have deleted the network printer. plug in the scanner. and then install the drivers. Ask the customer if they have installed a local printer at home.actualtests. B. check Network Places to ensure proper card functionality. B. Check that the network printer is connected to the USB port on theusers computer. Answer: B QUESTION NO: 888 A.CompTIA 220-701: Practice Exam A. ensure the phone and modem properties are set for the local area code. C. and then configure the card using the administrative account. Ask the customer to open the printer properties and check the page size and paper orientation. After installing the card with the administrative account. D. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. B. After inserting the PCMCIA card. Which of the following describes the NEXT step to take? lTe sts ." . C.www. The technician has to turn on plug and play before the scanner will work. Any Time. The technician has to use Device Manager to update the drivers and then attach the scanner. D. After installing the card. The technician has to boot. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. The technician needs to install the scanner using the instructions provided. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip.co m 269 . Which of the following actions will BEST resolve the issue? A. Install the card using the customers log in. D.

The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. NETBEUI can only be used on pre-Windows NT networks. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic." . If the external keyboard number lock is toggled on. NETBEUI is unavailable on non-Windows operating systems. the embedded keyboard will not function correctly. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. Bluetooth devices will need to add the security code. C. C. If wireless security is enabled on the network. When the Bluetooth function is enabled.com 270 Ac A. HTTP B. C. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). B. NETBEUI is designed to be used on small size LANs.actualtests. DNS D. Any Time. B. the Infraredport will no longer function. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A .CompTIA 220-701: Practice Exam A.co m .www. D. TELNET C. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. Docking stations will only work if an external power supply is connected. "Pass Any Exam. B. D. A.

They have no moving parts and can tolerate vibration. and send a print job. Which of the following is the BEST approach the technician should take? . run a print engine test. C. The customer works at a company where the users all print to networked printers. and then attempt to print from the computer. E. D:\i386\utilities\console D.co m Answer: D 271 . is setup as the default printer. and verify the correct tray is being selected before printing. NETBEUI is not a routable protocol. D:\i386\tools /cmdcons C.com Ac A. NETBEUI can only be used with DHCP. Verify which printer the customer prints to. tua lTe sts A customer reports that a computer can no longer print. ensure the device is still online. turn the printer off and on. Ask the customer which printer the customer prints to. They are susceptible to failure typically caused by strong vibration or rough handling. They have a larger platter than other magnetic devices.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. Reinstall the printer drivers. Answer: A. D. C.www. D:\i386\tools\console B.actualtests.CompTIA 220-701: Practice Exam D. turn the printer off and on. run a self-test. B. They require more power than other drive types. Any Time. "Pass Any Exam. and begin running diagnostics on the printer. D. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. B." . Redirect the customer to another printer if available.

USB hard drive B. and require more power. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs.www. and require less power. DVD media. which of the following holds true? A. D. Blu-Ray drives can read Blu-Ray media. but not CD media. more reliable. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. Blu-Ray drives can read Blu-Ray media. magnetic drives. and require less power. Flash drive D. DVD media. Solid state drives are faster. B.com Ac tua lTe A. and CD media. D. SATA drive sts . DVD drives can readBlu-Ray media. Solid state drives are faster. C. Any Time. and CD media. Solid state drives are slower. DVD drives can readBlu-Ray media. and require more power. DVD media. IDE drive C. more reliable. DVD media. more reliable. more reliable. C. but not CD media.actualtests." . Solid state drives are slower. B.

TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. B. FTP B.com 273 Ac tua lTe QUESTION NO: 901 sts . 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. FTPS C. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. Liquid cooling systems are less effective at cooling the processor. where a router interconnects one or more networks. C. 20 B. Liquid cooling systems are less efficient than the traditionalheatsink technology. A router broadcasts all data packets that are sent on the network. Any Time. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. C. 23 D. A switch interconnects one or more networks. B. Which of the following ports needs to be blocked to prevent Internet access? A." . 21 C. and a switch transmits data directly to the device. by default? A. D.co m .actualtests.CompTIA 220-701: Practice Exam A. where a router interconnects devices on a network.www. "Pass Any Exam. HTTPS D. A switch interconnects devices on the same network to be able to communicate. Liquid cooling systems are more effective at cooling the processor.

www. Update the device drivers.actualtests. which of the following is the BEST task to perform? A. B. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. A switch broadcasts all data packets that are sent on the network. CDFS D. and a router transmits data directly to the device. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC." . C. D. NTFS B. Suspend D. Backup the hard drive.co m 274 .com Ac tua lTe sts . Wake on LAN (WOL) B. Standby C. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. which of the following file system formats would be the BEST choice for security purposes? A.CompTIA 220-701: Practice Exam D. FAT32 C. Format the hard drive. Partition the hard drive. Any Time. Hibernate Answer: D "Pass Any Exam.

but that could be easily hacked.com 275 Ac tua lTe sts . WEP2 C.www.11i network standard that ensures the most secure wireless encryption. WPA D. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. System Information C. WPA was an upgrade. SAFER+ is used to encrypt Bluetooth communications. but WPA2 was the most secure standard. Encryption type D. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. Broadcast name B. Disk Management D. WEP was the original encryption standard developed for WiFi networks." .CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A.co m . Device Manager B.actualtests. WEP B. Any Time. WPA2 Answer: D Explanation: WPA2 is the more secure 802. Security key used C.

co m 276 . Fingerprint scanner C. A malicious program that spreads itself in a system without the need of a host. Malicious code that can propagate itself to different host files. QUESTION NO: 910 Which of the following BEST describes a virus? A. Drive lock D.CompTIA 220-701: Practice Exam A. IR scanner B. B.com Ac A. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Which of the following has MOST likely been performed? A. Any Time. B. A program that appears to be harmless but has a malicious agenda. Ctrl + Alt + Esc B. Windows Key + D C.www. C. Port 25 has been opened. Ctrl + Alt + L D. A program that is used to track user information for commercial reasons. "Pass Any Exam. D.actualtests. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25." . Port 25 is no longer being used. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.

Data has been restored.actualtests. SATA B. Which of following drive types did the technician install? A." . C. Any Time.CompTIA 220-701: Practice Exam C. B. BIOS security D. IDE C.www. Port 25 is setup for port forwarding. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. Port 25 is running at full duplex. Solid state Answer: D "Pass Any Exam. Username and password B. The hard drive has been reformatted. Data has been backed up.com 277 Ac tua lTe sts . PATA D. D. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. D.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Biometrics C. m Answer: B . Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. The hard drive is set to pre-format conditions.

actualtests. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Single-layer DVD D. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Any Time. Floppy disk C. Laser barcode reader C. FDD D.www. CCD barcode reader B. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. IR keyboard D.7GB? A.7GB of data. Solid state B.com Ac tua lTe sts . Optical C.co m 278 . Dual-layer DVD B." .CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.

Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Task Bar D. HDMI B. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Control Panel C. Task Manager B. Start Menu C.CompTIA 220-701: Practice Exam A.co m 279 ." . Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . Event Viewer "Pass Any Exam. My Network Places B. Degauss D. My Computer D.com Ac A.actualtests. VGA D. Auto Alignment B. Resolution C. Any Time.www. S-Video C.

com Ac Biometric authentication is a security feature preventing access to a device.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Dial-up B. Cable D. Password C. Fingerprint scan B. DSL D. "Pass Any Exam. Wireless B." .www. Which of the following is an example of this feature? tua lTe sts A. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Dial-up C. Satellite .actualtests. Verbal recognition D. Any Time. Satellite C.co Which of the following network connections uses an analog signal? m 280 .

com Ac tua lTe sts . 7 meters (23 feet) C.1 C. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. Notebooks C.0 interface? A. USB 1.www. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. USB 2.0 B.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. 480Mbps C.co m 281 . IEEE 1394a D. Desktop PCs D. 5 meters (16 feet) B. Any Time." . 10 meters (33 feet) D. Cell phones B. 400Mbps B. 800Mbps D. PDAs "Pass Any Exam.actualtests. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A.

co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 150Mbps B. 7 B.www. 15 C." .com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Right click on My Computer > Properties > Computer Name Tab B. 400Mbps D. Right click on My Computer > Properties > Network Identification Tab C. 63 D. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 300Mbps C. Any Time. 800Mbps . Control Panel > System Applet > Properties > Advanced Tab D. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.actualtests.

Intel Pentium 4 Extreme Edition D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. which of the following is the proper way to delete a print job in queue? A. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .com 283 Ac A.CompTIA 220-701: Practice Exam A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.www. Optical DVD. USB mouse D. Windows Server 2003 C. Intel Core 2 Duo "Pass Any Exam.co m . Laptop LCD screen B.actualtests. CRT monitor C.RW drive Answer: B QUESTION NO: 934 In Windows XP. Intel Pentium M B. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D." . WindowsVista Business B. Windows 2000 Professional D. Any Time. Intel Itanium C.

6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. The ToggleKeys option is enabled. Which of the following is the BEST reason why this fix worked? A.co m 284 . Older ATX power supplies have a separate P4 connector. Answer: B While replacing an ATX power supply in an older model desktop PC. B. the technician observes the motherboards main power connector has less pins than the new power supply cable.com Ac QUESTION NO: 939 tua lTe sts . The NumLock option is enabled. D." . Which of the following is the MOST likely cause of this situation? A. numbers appear on the screen. 6-pin male to 4-pin female B. The StickyKeys option is enabled. Newer ATX power supplies do not use pins 21 through 24. B.www.actualtests. the cable is plugged in and the PC is up and running. C. Any Time. Answer: B "Pass Any Exam. C. D. Which of the following is the correct cable to use? A. Older ATX power supplies are no longer available. 9-pin male to male C. Newer ATX power supplies are 20/24 pin compatible. The FilterKeys option is enabled.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. 4-pin male to male D. After clearing it with the manufacturer.

On thesouthbridge chip C. Print test page B. On the front side bus D. Print queue C.actualtests. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A.com Ac tua lTe sts . Fiber B. Between the CPU and RAM B. SODIMM D. SDRAM B." . RDRAM "Pass Any Exam. Cable C. DSL D. Printer settings D. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A.co m 285 . Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A.www. DDR2 C.

com Ac Which of the following wireless types.11n C. Non-plenum C. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. UTP . has the GREATEST throughput and amount of coverage? tua lTe sts A. Any Time. 802. Plenum B. RJ-45 D. 801.11a B.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. ST C.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . 802." . 802.www.actualtests. by default. STP D.11g D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. BNC B.

The employees signing this memo and carrying out these new procedures is an example of which of the following? A. B.CompTIA 220-701: Practice Exam A. Maximum output wattage D.actualtests. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Update the keyboard drivers. Any Time. Compliance in the workplace "Pass Any Exam.co m . Press ctrl + alt + delete on the keyboard. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Attach an external keyboard.www. Trojan attack C. Dealing appropriately with confidential materials B. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone." . Social engineering B.com 287 Ac A. Denial of Service (DoS) attack D. D. Which of the following is the NEXT step in the troubleshooting process? A. Which of the following threats has been attempted? sts . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Maximum resistance C. Maximum input voltage B. The technician explains this is against company policy. Re-install the OS. C.

www.R. Which of the following security elements governs data sensitivity? A. 328 meters (1076 feet) B. Professionalism in the workplace D.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Despite the stricter performance specifications.actualtests. and ATM.co m . Self monitoring. 100 meters (328 feet) C. 30 meters (100 feet) D. Any Time. Cultural Sensitivity D. A. 150 meters (492 feet) "Pass Any Exam. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.com 288 Ac tua A. Exceptions C. token ring. analysis and reporting technology (S." . Which of the following should be used? sts QUESTION NO: 952 . Task scheduler C. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. It is company policy that all documents be labeled even if they are not sensitive.A. Unclassified B. Event Viewer B.CompTIA 220-701: Practice Exam C.M. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Configuration Utility D.

The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power.com 289 Ac tua lTe sts . Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices." . Native resolution B. This chemistry has a high energy density and is lightweight. NiMH C. . Contrast ratio C. A. fixed resolution of an LCD is called the native resolution. Any Time. NiCd B. Pixelation D. Besides they only receive charge if the voltage is low. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A.www. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Alkaline D.co m Explanation: The single. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted.actualtests. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them.

Portability B. The BIOS must support ACPI B. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. the motherboard and processor must support the standard. Any Time. True B.CompTIA 220-701: Practice Exam A. QUESTION NO: 959 "Pass Any Exam. . Higher-quality construction Which of the following is not a requirement for ACPI to function? A. You always need to compromise in configuration when you purchase a laptop in your decided budget.actualtests.co m Answer: B 290 . and the operating system.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. The motherboard must support ACPI D.www. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Answer: B Explanation: You need Windows 98 or later to use ACPI. ACPI must be supported by the computer motherboard. The processor must support ACPI. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. Increased performance C. Desktop replacement D. basic input/output system (BIOS). YOU must be running Windows 95 or later C." . In addition.

CRT D. The SIMM is the predecessor to the DIMM.www. 168-pin DIMM B.5v.com Ac tua lTe sts .actualtests. EMI Answer: A "Pass Any Exam. 72-pin SIMM C. RFI B. 200 MHz and 266 MHz with operational voltage 2. Point stick D. Touchpad B. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. Any Time. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. Mouse C." . Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. such as wireless communications. The SDR SDRAM uses DIMMs with 168 pins. 184-pin DIMM D. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.co m 291 . ESD C.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A.

Boot the system without scanning drives. thus forming an image on the drum? "Pass Any Exam. Another computer with the same video card B. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Run Windows without processing AUTO EXEC. Skip loading the Registry.co m What does Safe Mode allow you to do? .BAT and CON FIG. DOS B.com 292 Ac tua lTe sts A. . The video card manufacturer's website C. The manual that came with the card D. Where could you check for troubleshooting information? (Choose all that apply.actualtests. Any Time. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A.www. Start Windows using only basic files and drivers. D.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.SYS B. C. The server log Answer: B. Worm C." . Windows loads only basic files and drivers so that you can find out the configuration errors easily.) A. Logic bomb D.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode.

actualtests.com Ac tua A password generator can be part of a password manager. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Defective toner cartridge B.CompTIA 220-701: Practice Exam A. Developing D. Writing B. thus forming an image on the drum. C.www." . B. Generators eliminate a user's tendency to create passwords that can be a security liability. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Generators create new passwords every time a user signs in to prevent social engineering. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Generators extend the requirement to periodically change passwords. Automated System Recovery (ASR) B. Dirty drum D. When a password policy enforces complex rules. D. RDISK. it can be easier to use a password generator based on that set of rules than to manually create passwords. Transferring C. What can we benefit from a password generator? lTe sts . Brokenfuser Answer: B QUESTION NO: 967 A. Generators eliminate the requirement to establish log-in attempt limitations. Any Time. Worn pickup rollers C.EXE "Pass Any Exam.co m 293 .

Any Time. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media.www. DVD media. AC in. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. CSMA/CA D. A. Enhanced Startup Disk (ESD) D.actualtests. you need to use Automated System Recovery (ASR). Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP.CompTIA 220-701: Practice Exam C. which one accurately represents the input and output. OSI B. of power supplies and AC adapters? A. True B.com 294 Ac tua lTe sts . False Answer: A QUESTION NO: 970 Of the following voltage pairings. CSMA/CD "Pass Any Exam. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. and CD media. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC out D. AC in. DC out C. ISO C. respectively." . DC in. AC out Answer: C Explanation: The AC in.co m . AC out B. DC in.

802. QUESTION NO: 973 Answer: B. Incremental D. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. There is no such option as Complete backup.11g. 802.www. Normal C.com 295 Ac A.11b C.11a B.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.co m . The normal backup clears the archive bit after backing up to let the system know that the file was backed up.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Copy backs up all files but does not clear the archive bit.11g tua Which of the following wireless IEEE standards operate on the 2.11d is not a commonly implemented standard. Although Incremental backup clears the archive bit. Complete B. you need to select the normal backup type.) lTe sts .4GHz radio frequency range and are directly compatible with each other are 802. Any Time. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. 802.11d D.11a operates in the 5GHz range and 802.11b and 802." . it only backs up files the files that have changed since the last backup.actualtests. 802. 802.

WINNT32. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. .co m 296 .88MB. QUESTION NO: 977 "Pass Any Exam.EXE C.www. SETUP. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Mantraps C.actualtests. Perimeter security B. 360KB B.EXE D.44MB.CompTIA 220-701: Practice Exam A. WINNT." . 720KB C.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. Any Time.BAT B.44MB D. 1. 2.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. It is the first layer of access control that is intended to delay or deter entrance into a facility. Security zones D. The extended-density 3½? floppy diskettes can be formatted to 2.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. INSTALL.

Configuration file issues C. ATT RIB D. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. and ReaD. Star B. System.Boot file issues Answer: C "Pass Any Exam. BUS C.actualtests. System files not found B. which command do you use to remove the Hidden.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. ERASE C.BAT issues D." .co m . AUTO EXEC. Ring D.com 297 Ac tua lTe sts . UNDELETE B. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. True B. Any Time. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. Swap file issues OE. A.Only attributes on the file before you replace the file? A.www. and then remove it from laptop.

com Ac A. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. True B. Which type of attack is probably occurring? A. m 298 .www. System "Pass Any Exam. Virus attack D. Hidden. Archive D. The server indicates that it has exceeded its session limit. Read Only C. Any Time. TCPACKattack B. True B. B.actualtests. Smurf attack C.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. False tua QUESTION NO: 983 lTe Answer: A sts A." . False .CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol.

B. HTTP D. True "Pass Any Exam.) A. DSL D.C. They are supported by NTFS files system. FTP C.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames.co m 299 .CompTIA 220-701: Practice Exam E.D QUESTION NO: 986 A. Refer to the following Internet connectivity methods. and System attributes on the files. Read Only. Telnet B. The attributes such as Encryption and Compression are not supported by FAT 32.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden." . Satellite C. eSATA and Express Card/54 are examples of hot pluggable devices A. Dial-up Answer: C QUESTION NO: 987 USB. What services are associated with these ports? (Choose two. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. Any Time. Archive. HTTPS Answer: C. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . port 443 and port 80 have been disabled.www. You notice that among all of the other ports.actualtests. Cable B. Compression Answer: A.

" . CCFL C.25-inch form factor and must be installed in the larger drive bays C. is necessary to be entered before booting into the operating system? A.co Answer: D m 300 . floppy disk drives can no longer be purchased new. D.com Ac tua lTe sts QUESTION NO: 989 .ROM drives. Like DVD. BIOS D. Any Time.www. Hide answers/explanations Atypical backlight technology is A. once setup. LED Answer: B QUESTION NO: 990 Which of the following password. POST B. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. LDAP Answer: C "Pass Any Exam. CRT B. B.actualtests. Like a hard drive. the floppy drive requires no external access. User Accounts C. Although some drives might not clearly key the receptacle for the Berg power connector.CompTIA 220-701: Practice Exam B. you must insert the connector correctly or the drive can be damaged. Because it is antiquated technology. floppy drives have a 5. LCD D.

Roaming profile B. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards.actualtests.co m 301 . For example. Driver signing D. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Any Time. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. a portable computer with a docking station is generally connected to a local wired network. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. modern operating system on a computer lacking mutable secondary storage? A.com Ac tua lTe sts . however. C. Network C. Floppy D. Hardware profile C. "Pass Any Exam. the portable computer will automatically connect to a wireless network. if it is used in a hotel or on an airplane. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard." . D. Live CD B. which statement concerning CPU and RAM configuration is most true? A.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete.www. Which of the following feature enables that? A. B. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM.

what is your recommendation so as to avoid the potential damage during transit? A. malicious software that monitors Internet surfing habits C. Remove DVD.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. a customer calls you and is wondering what requires special attention if he wants to ship a laptop.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. Remove Backlight D. Remove PC card adapters B. VPN C. Remove LCD C." . malicious software that changes the user's home page D.actualtests.com 302 Ac tua lTe A. Any Time. During your working hours.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . HTTP sts . As an experienced technician. FTP B. malicious software that is self-replicating and self-propagating B. WAN D.www.

actualtests.www. C:\System\Windows32 C. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. C:\Win\System32 "Pass Any Exam. A VPN is a secured line of communication between two points through a public network. IP address B. Default gateway D. C:\System32\Win B. B. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . C. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. D.B A. True B. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.co m 303 . A VPN is a private network between two computers using wireless cards without using a wireless access point between them. Subnet mask C.) A." . False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.com Ac tua lTe Refer to the following descriptions. DNS server Answer: A. Any Time.

CompTIA 220-701: Practice Exam D. Socket479 B. ZIF C. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.com Ac tua lTe A.co QUESTION NO: 1002 m 304 . It also occurs when a program tries to access a memory address which does not exist." . what is the error that will be generated? . Any Time. System lock-up sts When a Windows-based application attempts to access memory another program is using. LPGA D. Windows protection error B. SPGA "Pass Any Exam. Screen D. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. Illegal operation D.actualtests. General protection fault C. Backlight B. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Inverter C.www.

com Ac A. The dual layer capacity of Blu -ray disk is 50 GB.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Double-sided. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Hard disk D. pausing until the pointer turns into a double-headed arrow.R D. Double-sided. Any Time.co m 305 . single-layer DVD. single-layerBlu-ray disc C. Double-sided. Single-sided. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Controller C. Highlighting the Taskbar and double-clicking in the center tua lTe sts . No other given options can store roughly more than 17GB of data." . Moving the mouse pointer to the top of the Taskbar. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format.www. Left-clicking the mouse and double-clicking the Taskbar C. Host adapter Answer: A "Pass Any Exam.actualtests. double-layer DVD+R B. Drive interface B. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. and then clicking and dragging D.

23 D. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. What term do you use to describe attacks of this type? A. What is usually a cause of this? A. take advantage of human shortcoming to gain access that should otherwise be denied. 21 B.co m . Social engineering B.actualtests. A HDD magnetically stores data on discs that are known as platters. you're trying to educate users on the importance of security. Spilled liquid B. Power surge D. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Any Time. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. you decide to use your firewall to block the Telnet protocol. The drive interface is the computer bus that connects the hard disk drive to the processor and memory.com 306 Ac tua lTe sts . 22 C. and a host adapter." . you notice a discolored area. Biometrics "Pass Any Exam. you explain. IDS system C. Some attacks. Perimeter security D. QUESTION NO: 1007 To increase security. You explain to them that not every attack depends on implementing advanced technological methods. Improper manufacture C.www. controller.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Which port will you need to block to prevent Telnet from being used? A.

Other companies make use of other named such as i.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. A. lTe sts . which can connect up to __peripherals in a daisy-chained topology. This is because it is not only high speed but also supports isochronous data. 15 B.www. to describe their 1394 products. /help C. such as video devices." .actualtests. It was used with trademarked name FireWire. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. /? B. Any Time. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. 127 C. /and D. 63 D.co m 307 . which means delivering data at a guaranteed rate. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.link and Lynx. /more Answer: A QUESTION NO: 1012 "Pass Any Exam.

" .actualtests.co m 308 . Run search. Answer: D "Pass Any Exam.exe at the command prompt. Left-click a directory and choose Find. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). This ink is fired through Ink Cartridge. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Any Time. D. Click Start-> All Programs-> Search. how can you start a search for files and folders? A. Tracert D. Toner cartridge C. sts . Ink cartridge B. C. B. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides.www. Daisy wheel D. Click Start-> Search. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Ipconfig C. Ping B.

Keep records of accident reports.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply.) A. Any Time. C.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Class A B. Class C D. Answer: B. AT system connector B.com 309 Ac tua lTe sts A.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. D. Display an OSHA poster in a prominent location.1. B. which of the following are good procedures to follow? (Choose all that apply. What class is this address? .co m You have a computer with the IP address 171. Use a cart for heavy objects. B.www. C. This is not a valid IP address . Provide properly maintained tools and equipment. Answer: C.C. Attend yearly OSHA safe work environment seminars. Ensure that there are no safety hazards in your path. Berg "Pass Any Exam.226. Class B C.actualtests.18. Lift by bending over at the waist. Carry monitors with the glass face away from your body.) A." . D.

True B. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. S2 C. S1 B. A bad erasure lamp D.co m Answer: C 310 .actualtests. A broken cleaning blade Answer: C. without sacrificing the mobile computing functionality of the machine. Molex D. you see residue from previous images on the output.D QUESTION NO: 1022 "Pass Any Exam.CompTIA 220-701: Practice Exam C. S3 D. What two things are the most likely causes of this problem? (Choose two. For example. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. S4 QUESTION NO: 1020 A. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A." . A faulty transfer corona wire B. as well as additional ports.com Ac tua lTe sts The docking station adds expansion capabilities.www. An overheating printer C. to a laptop.) A. Any Time. .

actualtests. Inform the customer that others are waiting. Thumb drives B. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. B. Give the customer an estimated time for repair based on the technicians assessment. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. while Berg connectors are used with floppy drives. Ask the customer to check daily to see when it is completed. he takes the computer to the Repair Center and as a technician. Before leaving the Repair Center. C." . Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. So.state drives D.com 311 Ac tua lTe sts .www. you are responsible for fixing the problem. D. B. What is the best answer to that? A.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Therefore they use Molex connectors.co m . Molex connectors are used with PATA hard drives. Recently. Ask the customer when they would like to have the work completed. Any Time. but he has no idea what the problem is. The 4 pin Berg connectors provide power "Pass Any Exam. C. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. SoliD. SATA hard drives most often use the same type of power connector as PATA hard drives. the customer is anxious to know when he might come back to pick up his computer. The technician will get back to them as soon as possible. Memory cards C. there is something wrong with it. D. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9.

" . It has a fliparound screen and can be held like a large notebook. 300volts B. Netbook D. The charge below 3. 300.000volts D.CompTIA 220-701: Practice Exam supply to floppy drives. It also allows you to write notes directly on the screen with a special pen called stylus.www. lTe sts . Luggable B. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. SATA hard drives and PATA hard drives do not use the same type of power connector. Any Time.co m .000 volts to feel a shock. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors.000 volts is below human sensation. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. The P8 and P9 connectors are used by AT-based motherboards. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.000volts C.actualtests. 30. Tablet C.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. Both SATA Power connector and Molex connector cannot be used on the same drive. 3.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. "Pass Any Exam.

actualtests. Any Time. False Answer: A "Pass Any Exam.www.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.co m 313 . True B. eSATA and Express Card/54 are examples of hot pluggable devices A.com Ac tua lTe sts ." .

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