DATA SHEET

Active Directory: Troubleshooting
Reduce mean time to resolution by giving skills to effectively diagnose critical problems.
This update of the Active Directory: Troubleshooting 4-day WorkshopPLUS course provides participants with the skills required to understand and successfully troubleshoot Active Directory problems, including group policies application and file replication service issues, logon failures, and Active Directory replication failures. Students learn the tools used in Active Directory troubleshooting, which accelerates time to resolution. Hands-on lab exercises reinforce key workshop-acquired knowledge. This course includes an Incoming Assessment to baseline knowledge and an Outgoing Assessment to measure knowledge transfer. Advice about general disaster planning and server management is not included. The workshop contains Level 300 content. Please review the Target Audience information (below), and contact your Microsoft Services representative to ensure that this workshop is appropriate to the student’s experience and technical expertise.

WorkshopPLUS Benefits
Incoming Assessment to baseline knowledge. It is important for students to get feedback on how much they have learned during the WorkshopPLUS course. To accomplish that end, the Incoming Assessment measures what students know at the beginning of the course. This 25-question assessment was developed by a team of subject matter experts at Microsoft. Outgoing Assessment to measure knowledge transfer. Students like to know how much they learned as a result of the training. At the end of the WorkshopPLUS course, students compare their Incoming and Outgoing results. In addition, the instructor reviews the questions and discusses the answers in detail to ensure that students understand the concepts. (Note: Individual results of the Incoming and Outgoing Assessment are not provided to management.) Action Planning Exercises to take workshop-acquired knowledge and apply them to the workplace. Applying new knowledge to the real world is key to getting the most value out of your training budget. The purpose of the Action Planning Exercises is to identify key problems or proactive opportunities in your workplace — and then to use the skills learned in this course to develop real-world action plans.

For more information. Students complete the quiz again and compare Incoming and Outgoing results to measure knowledge transfer. and resolution to DNS problems. and the DCPromo process. All rights reserved. causes. Students develop Action Plans to improve real-world situations and/or implement proactive measures. Module 6: Group Policy Processing. Target Audience To ensure the high-quality knowledge transfer expected by the attendees of this 4-day workshop.  Windows 2000/2003 Server administrators with solid understanding of AD. . Teaches what every AD administrator needs to know about how AD uses DNS and about the symptoms. Introduces tools that allow students to troubleshoot and monitor replication. Module 3: Active Directory Replication. Provides information on the structure of group policies as they exist on clients and on servers. Introduces some of the concepts and structures on which AD is based. Introduces the tools and terminology required for completion of all subsequent modules. Students should anticipate consistent start and end times for each day. Action Planning Exercises. Teaches how to track the progress of such files and understand possible causes of failure. Students take a 25-question quiz that baselines their knowledge. Syllabus This workshop runs a full 4 days. This data sheet is for informational purposes only. class size is limited to 16 students who meet the following criteria:  Senior or top-level IT staff possessing at a minimum MCSE- level certification in Microsoft Windows 2003. FSMO role holders. Module 1: Active Directory Foundational Concepts. IN THIS SUMMARY.  Escalation support staff (top-tier only). EXPRESS OR IMPLIED. Discusses the potential causes of clients being unable to authenticate against domain controllers and what steps are necessary to resolve such problems. This workshop is just one of many available from Microsoft Services. and troubleshoot policy application failures. and introduces additional tools specific to group policy support.  Diagnose and correct common FRS problems that lead to sysvol replication issues. Examines the method by which files in sysvol are structured and replicated. Explains why AD is reliant on DNS to function properly.  Gain understanding of group policy processing and structures. Outgoing Assessment. contact your Technical Account Manager or Services representative. Module 5: Client Logon. the logical and physical structure of the AD database. Incoming Assessment. Module 2: Active Directory and DNS. and troubleshoot and resolve directory replication issues.  Gain a deeper understanding of the processes supporting directory replication. and discusses possible replication problems and their solutions.  Operating-environment infrastructure architects with a solid understanding of AD. MICROSOFT MAKES NO WARRANTIES. Module 4: File Replication Service. © 2008 Microsoft Corporation. Microsoft is a registered trademark of the Microsoft group of companies. including LDAP basics. Early departure on any day is not recommended. Students describe a course of action required to resolve failures of group policy application. Focuses on the mechanics by which directory changes are transferred among domain controllers. and learn how to troubleshoot and diagnose DNS issues.Technical Highlights  Examine in-depth the dependencies of Active Directory on DNS.

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