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5840 Manual Bkm

5840 Manual Bkm

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Sections

  • Parts List
  • BEFORE YOU BEGIN
  • About the Calls Log
  • About Adding Handsets
  • Table/Desk Installation
  • INSTALLATION
  • Wall Installation
  • Belt Clip
  • Headset
  • Feature Setup Menu
  • Set Time
  • FEATURE SETUP – HANDSET
  • SET TIME
  • Clock Mode
  • CLOCK MODE
  • Sound Select
  • Ringer Volume
  • Ringer Melody
  • Vibrate Control
  • Low Batt Tone
  • Range Tone
  • RANGE TONE
  • Keypad Tone
  • KEYPAD TONE
  • Set Contrast
  • Language Setting
  • RingerVolume
  • FEATURE SETUP – BASE
  • RingerMelody
  • Dial Mode(Tone/Pulse)
  • Contrast
  • Language
  • Make a Call
  • Answer a Call
  • TELEPHONE OPERATION
  • Volume
  • Handset Speakerphone
  • BaseSpeakerphone
  • Redial
  • REDIAL
  • Flash/Call Waiting
  • Mute
  • Hold
  • HOLD
  • Temporary Tone Dialing
  • DISPLAY SCREEN MESSAGES
  • HANDSET ICONS
  • BASE ICONS
  • BASE LIGHTS
  • TONESAND WHAT THEY MEAN
  • Intercom Calls
  • INTERCOM OPERATION
  • Answering Intercom
  • End Intercom
  • Blind Call Transfer
  • Announced Call Transfer
  • Conference Calling
  • PHONE BOOK
  • Keypad Characters
  • Dial a Number in Phone Book
  • CALLER ID OPERATION
  • Review Calls Log
  • Store Record in Phone Book
  • Display Dial
  • Remove Call Records
  • Audible Indicators
  • Set the Clock
  • About Mailboxes
  • About Announcements
  • Record Your Announcement
  • Answering System Feature Setup
  • Listen to, Save & Delete Messages
  • Adjust Playback Volume
  • Call Screening/Intercept
  • MESSAGE WINDOW DISPLAY
  • Voice Menu
  • REMOTE ACCESS COMMANDS
  • Battery Life
  • Battery Indicator
  • Charge the Handset BatteryPack
  • BATTERIES
  • Spare Battery
  • IN CASE OF DIFFICULTY
  • DEFAULT SETTINGS
  • TECHNICAL SPECIFICATIONS
  • INDEX

5840_CIB_2ATT

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Page II

USER’S MANUAL
Part 2

5.8 GHz Cordless Telephone Answering System 5840 with Caller ID/Call Waiting

5840

Please also read Part 1 — Important Product Information
© 2002 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones.

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Page III

Visit us at www.telephones.att.com

© 2002 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 2AT&T 10/02

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Page V

CONTENTS
Parts List................................................ About Caller Identification (Caller ID)...................................... About the Calls Log......................... About Adding Handsets .................. Table/Desk Installation ................... Wall Installation ............................... Spare Battery/ Power Failure Backup ................. Belt Clip ............................................. Headset ............................................ 1 2 2 2 3 5 6 7 7

PHONE BOOK ...................... 41
Store a Number and Name in Phone Book ............................... 41 Keypad Characters ..........................42 Dial a Number in Phone Book..... 43 Edit a Number/Name in Phone Book ............................... 44 Delete a Number/Name in Phone Book ............................... 45

INSTALLATION ....................... 3

CALLER ID OPERATION........... 46
Review Calls Log ........................... 47 Store Record in Phone book..........47 Display Dial.....................................48 Remove Call Records..................... 49

FEATURE SETUP – HANDSET...... 8
Feature Setup Menu ........................ 8 Set Time ........................................... 8 Clock Mode...................................... 9 Sound Select................................... 10 Ringer Volume ............................... 11 Ringer Melody................................ 12 Vibrate Control............................... 13 Low Batt Tone ............................... 14 Range Tone .................................... 15 Keypad Tone.................................. 16 Set Contrast .................................... 17 Language Setting............................ 18

ANSWERING SYSTEM OPERATION AT THE BASE......................... 50
Audible Indicators ......................... 50 Turning Answering System On/Off ........................................ 50 Set the Clock.................................. 50 About Mailboxes .......................... 51 About Announcements.................. 51 Record Your Announcement......... 52 Answering System Feature Setup ... 53 Feature Summary ........................... 54 Listen to, Save & Delete Messages.. 55 Adjust Playback Volume................ 56 Call Screening/Intercept ............... 56 Record Memo................................. 57 Message Window Display ............. 58

FEATURE SETUP – BASE .......... 19
Ringer Volume ............................... Ringer Melody................................ Dial Mode (Tone/Pulse)................ Contrast .......................................... Language ........................................ Make a Call .................................... Answer a Call................................. Volume ........................................... Handset Speakerphone ................. Base Speakerphone ....................... Redial.............................................. Flash/Call Waiting .......................... Mute................................................ Hold................................................ Temporary Tone Dialing ............... Display Screen Messages .............. Handset Icons ................................ Base Icons ...................................... Base Lights ..................................... Tones and What They Mean......... Intercom Calls ................................ Answering Intercom ...................... End Intercom ................................. Answer an Incoming Call While on an Intercom Call................... 19 20 21 22 23 24 24 25 26 27 28 29 30 31 32 33 34 35 35 36 37 38 38 38

TELEPHONE OPERATION ......... 24

ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE .............. 59
Connect with the Answering System...................... 59 Voice Menu .................................... 59 Remote Access Commands............ 60

BATTERIES ......................... 61
Battery Life ..................................... 61 Battery Indicator ............................ 61 Charge the Handset Battery Pack.. 61 Spare Battery.................................. 62 Replace the Handset Battery Pack ............................... 63

INTERCOM OPERATION .......... 37

IN CASE OF DIFFICULTY ......... 64 DEFAULT SETTINGS............... 70 TECHNICAL SPECIFICATIONS.... 71 INDEX ............................... 72

CONTENTS

BEFORE YOU BEGIN .................. 1

Blind Call Transfer......................... 39 Announced Call Transfer............... 39 Conference Calling ........................ 40

11.5840_CIB_2ATT 2002.7 5:47 PM Page 1 BEFORE YOU BEGIN Parts List Your box should include: This User’s Manual Quick Start Guide Wallet Card Base unit 5840 Handset NiMH battery pack Power cord Telephone line cord Wall mount adapter 1 BEFORE YOU BEGIN .

This product can provide information only if both you and the caller are in areas offering Caller ID service. even when you’re on another call. Contact your phone service provider if: • You have both Caller ID and Call Waiting. About the Calls Log This phone assigns each incoming call a number from 1 to 50 at the handset. 1 to 99 at the base. When the memory is full. You may add up to five additional 5800 units (purchased separately) to this phone. it will not appear in the calls log. beginning on page 46. If you answer a call before call information appears on the screen. the oldest call information is deleted to make room for new incoming call information. • NOTE: Although you can register up to six handsets. and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. only four can be used at one time. The most recent call will have the lowest number. and if both telephone companies use compatible equipment.7 5:47 PM Page 2 About Caller Identification (Caller ID) BEFORE YOU BEGIN This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone. but as separate services (you may need combined service) • You have only Caller ID service. See CALLER ID OPERATION. There are fees for Caller ID services. You may need to change your phone service to use this feature. Follow the instructions provided with the additional handset(s) for installation and registration.5840_CIB_2ATT 2002. and they may not be available in all areas.11. 2 . You can use this product with regular Caller ID service. for more details. or only Call Waiting service • You don’t subscribe to any Caller ID or Call Waiting services. About Adding Handsets This product is compatible with the AT&T 5800 Expansion Handset.

5840_CIB_2ATT 2002. dust or moisture. such as personal computers. 3 INSTALLATION • NOTE: Install this telephone away from electronic equipment.11.7 5:47 PM Page 3 INSTALLATION Table/Desk Installation 1 2 Connect the telephone line cord. television sets or microwave ovens. Avoid excessive heat. If you need a replacement. CL flashes in the message window. Standard electrical outlet Modular telephone jack Use only the power cord supplied with this product. cold. . Connect the power cord. call 1 800 222–3111.

you should hear a dial tone. b) Align the contacts and place the battery pack in the battery compartment. After the first charge. Check for dial tone. lift the handset and press P. • Place the handset in the base.7 5:47 PM Page 4 3 Install the handset battery.11. 4 . c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. Use only AT&T Battery 2401. 4 5 Charge the handset battery. SKU# 91077.5840_CIB_2ATT 2002. • After the batteries are charged. • Charge the battery at least 12 hours. the battery will charge in eight hours. INSTALLATION a) Remove battery compartment cover by pressing on indentation and sliding downward.

5840_CIB_2ATT 2002. Plug the telephone line cord into a modular wall jack.” 2 figure a 3 4 5 figure b 6 figure c 7 figure d figure e 5 INSTALLATION . Plug the power cord into an electrical outlet not controlled by a wall switch (figure e). and slide it into the hole on the base as shown (figure c). and mount the base on the wall (figure e). a) Align holes on base with mounting studs on wall jack. Follow Steps 3–5 in “Table/Desktop Installation. Use only the power cord supplied with this product. Feed the telephone line cord through the hole in the center of the mounting bracket (figure b). If you need a replacement. as shown (figure a). call 1 800 222–3111. Lock the mounting bracket in place (figure d). Position the mounting bracket as shown (figure b). align the bracket with the base. c) Pull base down on mounting studs until it locks into place. b) Place power cord as shown.7 5:47 PM Page 5 Wall Installation 1 Connect the power cord and telephone line cord to the underside of the corded base.11.

a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 21/2 hours.5840_CIB_2ATT 2002. 6 .7 5:47 PM Page 6 Spare Battery/Power Failure Backup INSTALLATION You can buy a spare handset battery (AT&T Battery 2401. The spare battery will fully charge in 24 hours.11. In the event of a power failure. SKU# 91077. sold separately) and keep it charged in the base at all times.

5 mm headset.11.5840_CIB_2ATT 2002. For best results use an AT&T 2.5 mm headset (purchased separately). b) Press tabs on belt clip into slots on back of handset to reattach.7 5:47 PM Page 7 Belt Clip You can remove the belt clip from the handset. c) To remove. Headset You can use this telephone hands-free when you install any industry standard 2. Plug the headset into the jack located on the left side of the handset (under the small rubber flap). 7 INSTALLATION . but make sure the plug fits securely. a) Slide down into grooves. lift one side with your thumbnail and push back. Do not force the connection.

11. NOTE: If you receive an incoming call while in feature setup. The screen displays the Press current time setting. the phone automatically exits the menu to take the call. then select to save your choice. or you can allow it to be set automatically with incoming Caller ID information. please see ANSWERING SYSTEM OPERATION on page 50 in this manual. and use the keypad to change a digit. Use or to choose features. Use to move the cursor. • NOTE: To set up the answering system clock. the handset returns to the idle screen. 2 Press until the screen displays CALLS LOG INTERCOM HANDSET SETTINGS SET TIME L OK M 3 4 OK . Press SAVE to save the displayed time.5840_CIB_2ATT 2002. 1 Press MENU . 8 . Set Time iii You can choose to set the time manually.7 5:47 PM Page 8 FEATURE SETUP – HANDSET Feature Setup Menu Press the softkey under MENU to enter the Feature Setup menu. OK FEATURE SETUP – HANDSET • • NOTE: If you wait more than 20 seconds without pressing a key. Select AM/PM .

5840_CIB_2ATT 2002.7 5:47 PM Page 9 Clock Mode INTERCOM HANDSET SETTINGS SET TIME CLOCK MODE iii 3 Press OK L OK M . The default setting is ON. or to save the displayed setting. 9 FEATURE SETUP – HANDSET You can choose to display the time when the phone is idle at the handset. 1 Press MENU . The screen displays CLOCK ENABLE ON OK OFF ON 4 5 Press Press OFF OK ON .11. 2 Press until the screen highlights . or you can turn this feature off.

BASS – Low frequency sounds enhanced. providing you with four different sound quality settings.11. • NOTE: This feature is available only on the handset.7 5:47 PM Page 10 Sound Select This telephone uses the latest acoustic receiver design. you can adjust the quality of the sound. 10 . TREBLE – High frequency sounds enhanced. p MID – Mid-range sounds enhanced. not on the speakerphone or optional headset. FEATURE SETUP – HANDSET During a call. NATURAL – No frequency enhancement. • NOTE: The mid-boost setting is hearing-aid compatible. Pressing repeatedly will cycle you through four different responses.5840_CIB_2ATT 2002.

7 5:48 PM Page 11 Ringer Volume iii 4 5 RINGER VOLUME OK Press or to hear samples of ring volumes. Adjusting Ringer Volume does not affect Vibrate. The screen displays . 2 Press OK 3 Press when RINGER VOLUME is highlighted.5840_CIB_2ATT 2002.11. then until the screen highlights HANDSET SETTINGS. 11 FEATURE SETUP – HANDSET Adjust the volume of the handset ringer. OK . 1 Press MENU . • NOTE: Ringer Volume and Vibrate settings are independent. Setting the volume so that no bars show on the graph turns the ringer off. OK Press to save the displayed setting.

OK . A sample of the displayed setting is played briefly. The Ringer Melody default setting is #01. OK Press to save the displayed setting. 1 Press MENU . The screen displays 3 Press iii 4 RINGER #01 L OK M 5 Press or to display desired setting. then 2 Press until the screen highlights RINGER MELODY.11. 12 .7 5:48 PM Page 12 Ringer Melody FEATURE SETUP – HANDSET The Ringer Melody sets which ringer you hear when you have an outside call. there are eight Ringer Melody selections. then until the screen highlights HANDSET SETTINGS. You will hear a confirmation tone.5840_CIB_2ATT 2002. OK .

1 Press MENU . or to save the displayed setting. then 2 Press until the screen highlights VIBRATE CONTROL. then until the screen highlights HANDSET SETTINGS.11. 13 FEATURE SETUP – HANDSET When this feature is on.7 5:48 PM Page 13 Vibrate Control iii OFF VIBRATE OFF OK ON 4 5 Press Press OFF OK ON . The default setting is OFF. Adjusting Vibrate does not affect Ringer Volume. OK . • NOTE: Vibrate and Ringer Volume settings are independent.5840_CIB_2ATT 2002. the handset vibrates when you have an incoming call. The screen displays 3 Press . OK .

14 . OK 3 Press The screen displays iii 4 5 Press Press OFF OK LOW BATTERY TONE ON OK OFF ON ON . or you can turn the tone off. then until the screen highlights HANDSET SETTINGS. OK . Default setting is ON.7 5:48 PM Page 14 Low Batt Tone FEATURE SETUP – HANDSET You can set the handset to sound a tone when battery power is low. 1 Press MENU .11.5840_CIB_2ATT 2002. then 2 Press until the screen highlights LOW BATT TONE. or to save the displayed setting.

then 2 Press until the screen highlights RANGE TONE. or to save the displayed setting.5840_CIB_2ATT 2002. then until the screen highlights HANDSET SETTINGS. OK . The default setting is ON.11. 15 FEATURE SETUP – HANDSET You can set the handset to sound a tone when you are approaching the range limit.7 5:48 PM Page 15 Range Tone iii OFF RANGE TONE ON OK ON 4 5 Press Press OFF OK ON . OK 3 Press The screen displays . or you can turn this tone off. 1 Press MENU .

11. then 2 Press until the screen highlights KEYPAD TONE. then until the screen highlights HANDSET SETTINGS. 16 .5840_CIB_2ATT 2002. each key press makes a sound. 1 Press MENU . or to save the displayed setting. OK 3 Press The screen displays iii 4 5 Press Press OFF OK KEYPAD TONE ON OK OFF ON ON . The default setting is ON.7 5:48 PM Page 16 Keypad Tone FEATURE SETUP – HANDSET When this feature is on. OK .

OK . 1 Press MENU . OK 3 Press The screen displays .11. OK Press to save the displayed setting. then 2 Press until the screen highlights CONTRAST. 17 FEATURE SETUP – HANDSET You can adjust the screen contrast for easy viewing.5840_CIB_2ATT 2002.7 5:48 PM Page 17 Set Contrast CONTRAST iii 4 5 OK Press or to increase or decrease contrast. then until the screen highlights HANDSET SETTINGS.

then until the screen highlights HANDSET SETTINGS. Spanish or French. 18 . then 2 Press until the screen highlights LANGUAGE.5840_CIB_2ATT 2002.7 5:48 PM Page 18 Language Setting FEATURE SETUP – HANDSET You can set each registered handset so the display appears in English. 1 Press MENU . OK Press ENGLISH SPANISH FRENCH L OK M to highlight the desired to save the displayed setting. OK 3 Press The screen displays iii 4 5 Press language. OK .11. The default setting is ENGLISH.

Highlight RINGER VOLUME. 19 FEATURE SETUP – BASE . then press iii L MENU M CALLS LOG BASE SETTINGS DISPLAY BASE-ID L OK M 2 3 4 OK . At the lowest setting. press to increase volume.7 5:48 PM Page 19 FEATURE SETUP – BASE Ringer Volume Setting the volume so that no bars show on the graph turns the ringer off. Use to highlight BASE OK . OK Press to save the displayed setting. SETTINGS. the base will not ring when a call comes in.5840_CIB_2ATT 2002.11. 1 Press MENU . then press Press to reduce volume.

FEATURE SETUP – BASE iii L MENU M CALLS LOG BASE SETTINGS DISPLAY BASE-ID L OK M 2 3 4 OK . Highlight RINGER MELODY. then press Press or to scroll through eight melodies and hear samples.11.7 5:48 PM Page 20 Ringer Melody 1 Press MENU . OK Press to save the displayed setting.5840_CIB_2ATT 2002. 20 . Use SETTINGS. then press OK to highlight BASE .

If you have dial pulse (rotary) service.5840_CIB_2ATT 2002. 21 FEATURE SETUP – BASE . then press Press TONE or PULSE . you must set the dial mode to PULSE.7 5:48 PM Page 21 Dial Mode (Tone/Pulse) This phone comes set for touch tone dialing. OK Press to save the displayed setting. SETTINGS. Use to highlight BASE OK . then press iii L MENU M CALLS LOG BASE SETTINGS DISPLAY BASE-ID L OK M 2 3 4 OK . Highlight TONE/PULSE. 1 Press MENU .11.

then press Press or to decrease or increase screen contrast.11. Highlight CONTRAST. OK Press to save the displayed setting.5840_CIB_2ATT 2002. then press OK to highlight BASE . Use SETTINGS. 22 .7 5:48 PM Page 22 Contrast 1 Press MENU . FEATURE SETUP – BASE iii L MENU M CALLS LOG BASE SETTINGS BASE SETTINGS DISPLAY BASE-ID L OK M 2 3 4 OK .

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Page 23

Language
1 Press MENU . Use SETTINGS, then press
OK

to highlight BASE .

iii
L

MENU

M

CALLS LOG BASE SETTINGS DISPLAY BASE-ID
L

OK

M

2 3 4

OK . Highlight LANGUAGE then press Press or to highlight desired language. OK Press to save the displayed setting.

23

FEATURE SETUP – BASE

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Page 24

TELEPHONE OPERATION
Make a Call
At the Handset
1 Press P, then dial the number — OR — Dial the number, then press P. To end the call, press O or place the handset in the base.

TELEPHONE OPERATION

2

Answer a Call

j

p

At the Handset
1 2 Press P to answer a call. To end the call, press O or place the handset in the base. Press K to answer a call. To end the call, press K again.

At the Base
1 2

m

5840

24

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Page 25

Volume
Handset
You can adjust the volume of what you hear through the handset during a conversation by pressing + or on the right side of the handset. You will hear a special tone when you reach the highest or lowest setting.

Base Speaker
Press VOLUME + or VOLUME - to adjust the base speaker volume while on a call. You will hear a special tone when you reach the highest or lowest setting.

l j
5840

25

TELEPHONE OPERATION

5840_CIB_2ATT 2002. use the handset speakerphone in a quiet location with the handset facing you from no more than four feet away. Make a Call j j p 1 2 Press K. press O — OR — Place the handset in the base. • NOTE: If you press P while you are on the speakerphone. TELEPHONE OPERATION • NOTE: For best performance. then press K. you can use the phone hands-free.7 5:48 PM Page 26 Handset Speakerphone When the handset speakerphone is activated. 26 . Stand the handset on a flat surface (not in the base) and continue your conversation. While on a speakerphone call. press O — OR — Place the handset in the base. then dial the number — OR — Dial the number. you will flash the call and switch to the handset earpiece. To end the call. To end the call. press K to return to the handset. Answer a Call 1 2 Switch Between Handset and Speakerphone While on a call you can press K to switch to speakerphone. Press K to answer a call.11.

27 TELEPHONE OPERATION 1 Press MENU . To end the call. The number of dialing options (up to four) available for each call displayed depends on the format of the original call. press CID .5840_CIB_2ATT 2002. then Press or to select the Caller ID record you want to dial. Press K to dial the displayed number — OR — Choose a new dialing option (see below). For example: 5551212 15551212 9085551212 19085551212 Then. OK . . 5840 iii Answer a Call 1 2 Press K to answer a call. or to make calls from the Caller ID log. press K or DIAL to dial the displayed number. press K again. 2 Use or to highlight the number the way you want to dial it. Make a Call 2 3 m 1 Dialing Options While a call record is displayed.11. then select OPT# .7 5:48 PM Page 27 Base Speakerphone You can use the base speakerphone to answer calls. then until the screen highlights CALLS LOG.

Press SELECT . enter the name associated with the redial number. The screen displays ENTRY HAS BEEN SAVED! and gives a confirmation tone. Press or until the screen displays the number you want to delete. then press SELECT . You will hear a confirmation tone. Press O to end the call. Using the chart on page 42. Press SAVE . Press or until the screen displays the number you want to dial. Press REDIAL .7 5:49 PM Page 28 Redial The last ten phone numbers dialed at the handset are stored in redial memory. then press SAVE . Press REDIAL .11. 1 Press REDIAL then press or to scroll through the numbers in redial memory. TELEPHONE OPERATION 2 3 j i p j p j Save a Redial Number 1 2 3 4 Delete a Redial Number 1 2 3 4 28 .5840_CIB_2ATT 2002. Press P or K to dial the highlighted number. Press ERASE . The screen displays ENTER NAME.

to access other phone provider. NOTE: Use F company • subscriber services. k NOTE: Use P/F to • company subscriber services. as described by your 5840 i 29 TELEPHONE OPERATION Handset .5840_CIB_2ATT 2002. 1 2 Press P/F to connect to the new call when you receive a call-waiting signal. Base 1 2 Press F to connect to the new call when you receive a call-waiting signal. Press P/F again to return to the original call.11. you can answer a new incoming call without losing your current call. Press F again to return to the original call.7 5:49 PM Page 29 Flash/Call Waiting If you subscribe to Call Waiting service with your local telephone service provider.access other phone as described by your provider.

press MUTE again. The screen displays TELEPHONE OPERATION o 2 MICROPHONE MUTED To return to two-way conversation.5840_CIB_2ATT 2002. The other party will be unable to hear anything on your end.11. Press M again to return to two-way conversation.7 5:49 PM Page 30 Mute Handset 1 During a telephone conversation. m 5840 30 . Base Press M on the base to prevent the other party from hearing you. the screen displays MICROPHONE MUTED. mute the handset microphone by pressing MUTE .

11. press HOLD . You can now use the intercom if you wish (see page 37). . You can now use the intercom if you wish (see page 37). press HOLD . the call will be disconnected. If the clock feature is on.7 5:49 PM Page 31 Hold Handset • j i After five minutes. then return to the clock display with H on top of the screen. Base 1 2 While on a call. i i i 31 TELEPHONE OPERATION NOTE: When a call is on hold. To return to the call. If you do not answer the ring.5840_CIB_2ATT 2002. this message will be displayed for five seconds. To return to the call. press P again. press P again. 1 2 While on a call. the screen displays CALL ON HOLD. the handset will ring to remind you there’s a call on hold.

2 Press t.11. Keys pressed after this send touch tone signals. you can change from dial pulse to touch tone dialing during a call. and wait until it is connected.5840_CIB_2ATT 2002. 1 Make the call. TELEPHONE OPERATION j 32 . 3 After you hang up.7 5:49 PM Page 32 Temporary Tone Dialing If you have dial pulse (rotary) service. the phone automatically returns to dial pulse (rotary) service.

Once an intercom call is underway. the base will show INTERCOM CALL. Both this phone and another phone on this line are in use. Another phone on this line is in use. the handsets will all show this message.5840_CIB_2ATT 2002. pick up the call again. INTERCOM FROM [PARTY NAME] You have an incoming call from [PARTY NAME]. or the handset registrations on the base have been deleted. either because it is in use by six handsets.7 5:49 PM Page 33 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: WHEN: INCOMING OUTSIDE CALL You have an incoming phone call (without Caller ID). Another device of the phone system is using the telephone line. The handset has finished SEARCHING FOR BASE and has made the link. The number of distinct unanswered calls with Caller ID which have not been viewed in the calls log. LOW BATTERY EXTENSION IN USE PARALLEL SET IN USE SEARCHING FOR BASE REJECTED BY BASE FOUND BASE LINE IN USE [XX] NEW CALLS CALL ON HOLD RINGBACK! CHECK AC POWER 33 TELEPHONE OPERATION . A call on hold has been on hold for five minutes. The handset battery is low. for example. check that the base is properly plugged into a working electrical outlet. The base is being powered by the spare battery rather than by AC from a wall outlet. The handset is out of range. the handsets will show the icons of the participating parties.11. if the base is using the line. The base refuses to accept the handset. for example HANDSET 2.

Ringer Off indicator is displayed when the ringer is turned off. Hold indicator On steadily when the line is on hold. Mute indicator On steadily when the handset microphone is muted. Cycles (Low. Intercom indicator On steadily with the extension numbers currently on an intercom call. from Full ( ) to Empty ( ). Battery indicator When the handset is removed from the charger. Handset Registration indicator R is displayed when a handset is either not registered. For example.11. For example. On steadily with one or more numbers next to it. Flashes when a low battery condition is detected. The handset will enter Enhanced mode automatically when in an area with interference. M H R 0–6 34 . Medium. indicating which extensions are using the line.7 5:49 PM Page 34 HANDSET ICONS THIS ICON: INDICATES Line In Use indicator On steadily with no number next to it when another phone on this line is in use. or searching for the base unit. this lets you know the level of charge in the battery pack. 12 indicates that Handset 1 and Handset 2 are on an outside call.5840_CIB_2ATT 2002. and Full) when Handset battery is charging. TELEPHONE OPERATION E Enhanced Mode indicator On steadily when active handset is in Enhanced mode. 02 indicates that the Base and Handset 2 are on an intercom call. Handset indicator Number is displayed to show which handset is in use.

11.5840_CIB_2ATT 2002. Medium. and Full) when a battery pack is charging in the spare battery compartment.7 5:49 PM Page 35 BASE ICONS THIS ICON: INDICATES Ringer Off indicator is displayed when the ringer is turned off. Battery indicator Cycles (Low. BASE LIGHTS LIGHT IN USE IN USE SPEAKER SPEAKER ON/OFF ON/OFF CHARGING PLAY/STOP PLAY/STOP PLAY/STOP STATUS: on flashing on flashing on off on flashing on off INDICATES: Handset or base is on a call Extension is in use Speakerphone is in use HOLD function is activated Answering system is on Answering system is off Handset is in the base charging New messages in this mailbox Old or reviewed messages in this mailbox No messages in this mailbox 35 TELEPHONE OPERATION .

11.7 5:49 PM Page 36 TONES AND WHAT THEY MEAN TONE: Three quick beeps INDICATES: Battery charge is low Handset registration is complete — OR — A programming command is successfully completed Indicates an error in programming — OR — Handset is out of range of the base TELEPHONE OPERATION One beep One long beep 36 .5840_CIB_2ATT 2002.

OK . press From Handset to Handset 1 2 3 Press MENU . OK . OK . you can make intercom calls between handsets. j iii From Base to All Handsets From Base to Selected Handset 1 2 Press I on the base. purchased separately) registered with your 5840 base.11. then press iii From Handset to Base/Handset(s) 1 2 3 Press MENU . then press 37 INTERCOM OPERATION 1 2 Press I on the base. Press until GLOBAL PAGE is highlighted. highlighted. then press . then press From Handset to Base 1 2 3 Press MENU . then press until INTERCOM is highlighted.7 5:49 PM Page 37 INTERCOM OPERATION Intercom Calls If you have more than one handset (AT&T 5800. then OK . Press until the desired handset is OK . Press Press until GLOBAL PAGE is highlighted OK . Press Press until BASE is highlighted. OK . then press until INTERCOM is highlighted. then press until INTERCOM is highlighted. Press Press until the desired handset is OK .5840_CIB_2ATT 2002. highlighted.

At base. j To answer the incoming call. p 5840 38 .11. you will hear a beep and the screen will display call information as usual for 15 seconds. At base.7 5:49 PM Page 38 Answering Intercom At handset. press P on either handset or K on the base. press P.5840_CIB_2ATT 2002. press K. k o Answer an Incoming Call While on an Intercom Call If an incoming call is received while you are using the intercom. INTERCOM OPERATION End Intercom At handset. press O. automatically answered.

you can transfer a call from one handset to another. Press MENU . p 5840 39 INTERCOM OPERATION 1 Press XFER . Press O on the handset or K on the base to end the call.7 5:49 PM Page 39 Blind Call Transfer If you have installed additional AT&T 5800 handsets (purchased separately) with your 5840 telephone. then use to highlight where you want the call transferred. announce the caller. then use Press to highlight OK call destination. From the Handset 2 k o i j p j j iii From the Base 1 2 Press I or XFER . Press • NOTE: An unanswered call will ring back to the originating handset or base if not answered within 30 seconds. When the desired destination is highlighted. then use to highlight INTERCOM. then press again. Announced Call Transfer 1 2 3 4 5 6 Press HOLD to put the call on hold. . OK press to transfer the call. When the handset or base answers. Press P (on the receiving handset) or K on the base to pick up the call on hold.11. OK . OK .5840_CIB_2ATT 2002. then use to highlight where you want the call transferred.

INTERCOM OPERATION 2 j p 40 . press P to add the held call to the conference call.7 5:49 PM Page 40 Conference Calling 1 If one handset is already on a call. Disconnect either or both handsets by pressing O.5840_CIB_2ATT 2002. you can connect a second handset to the call by pressing P on the second handset — OR — If you are on a call and have a second call on hold.11.

. Press SAVE .11.5840_CIB_2ATT 2002. To delete a character press CLEAR . To delete a digit. The screen displays ENTER NAME CLEAR SAVE 3 Use the keypad and the chart on page 42 to enter the name ENTER NAME OFFICE_ CLEAR SAVE 4 To add a space.7 5:49 PM Page 41 PHONE BOOK This telephone can store up to 50 telephone numbers and names. press and hold O/C. The screen displays the number you enter. Each number can be up to 32 digits long and each name can be up to 16 characters. Store a Number and Name in Phone Book 1 k o i p 2 Press MEM 555 0123 PAUSE MENU MEM . The screen displays ENTRY HAS BEEN STORED! PAUSE MENU MEM 41 PHONE BOOK Enter the number you want to store. press . press O/C. to clear the screen.

5840_CIB_2ATT

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Page 42

Keypad Characters
Dial Key
1

1
& A D G J M P T W 0

2
’ B E H K N Q U X

3
, C F I L O R V Y

Presses 4 5
. a d g j m S t Z 1 b e h k n p u w

6

7

8

9

PHONE BOOK

2 3 4 5 6 7 8 9 0 * #

c f i l o q v x

2 3 4 5 6 r 8 y z 9 s 7

*
#

42

5840_CIB_2ATT

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Page 43

Dial a Number in Phone Book
1 Press
MEM

. The screen displays

L

FIND

M

2

k o i j
j

Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for

GEORGE 555-0123
L

EDIT

M

3

— OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press P or K to dial the displayed number.

43

PHONE BOOK

5840_CIB_2ATT

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Page 44

Edit a Number/Name in Phone Book
1 Press
MEM

. The screen displays

L

FIND

M

PHONE BOOK

2

iii

Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for

GEORGE 555-0123
L

EDIT

M

3

— OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press EDIT twice. The handset displays

GEORGE 555-0123
NAME NUMBER

4 5

6

Press NAME or NUMBER , depending on which you want to edit. Press to move the cursor to the character or digit you want to edit, then enter the corrections as needed. Press MORE or BACK to toggle between functions if necessary. Press SAVE to save changes. The screen will display the updated entry. — OR — Press O to exit without saving.

44

5840_CIB_2ATT 2002.7 5:49 PM Page 45 Delete a Number/Name in Phone Book 1 Press MEM . then enter the first few letters of the name you’re searching for and press FIND again. press THIS — OR — To delete all records. press . Press EDIT . without deleting. The screen displays L FIND M 2 iii Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or . press ALL . if necessary) to display the name you’re searching for GEORGE 555-0123 L EDIT M 3 — OR — Press FIND . The screen displays ARE YOU SURE? NO YES 6 To delete all records. press YES NO . The screen displays GEORGE 555-0123 THIS ALL 5 To delete only the displayed name and number.11. To exit 45 PHONE BOOK . The handset displays GEORGE 555-0123 DEL EDIT 4 Press DEL .

CALLER ID OPERATION JOHNSON THOMAS 9085550123 10:30P Oct12 • NOTE: The number of new calls displayed on each handset and the base may not be the same. 5 NEW CALLS 46 . this phone stores all incoming calls (up to 50 at the handset. up to 99 at the base) with valid Caller ID information in the calls log.7 5:49 PM Page 46 CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider. but the base and other handsets will. After you review all new call records. it will not consider that call information as new.11. If Caller ID information has been received you can see a summary of the calls log on the idle screen. if you answer a call on Handset 2. Calls are automatically stored in the order they are received.5840_CIB_2ATT 2002. with call “1” stored as the most recent call. time and date information can all be stored. For example. the NEW CALLS indicator will go off. The calls log number appears next to the phone number on the screen display. Name. if they are sent with the call. number.

5840_CIB_2ATT 2002. For example: 555-1212 1-555-1212 908-555-1212 1-908-555-1212 Press SAVE . if you want to change the format. or to scroll through call Store Record in Phone Book p 2 3 While the call information is displayed. then press displays the most recent call in the calls log. For example: 555-1212 1-555-1212 908-555-1212 1-908-555-1212 — OR — While the call information is displayed.7 5:49 PM Page 47 Review Calls Log 1 OK . then press CID . JOHNSON THOMAS 9085550123 10:30P Oct12 #01 L CID M 2 iii 1 Press records. press # to scroll through dialing options if you want to change the format.11. The screen displays ENTRY HAS BEEN STORED. then use # to scroll through dialing options. press CID . 47 CALLER ID OPERATION . The screen Press MENU .

7 5:50 PM Page 48 Display Dial While you are reviewing the calls log. P or DIAL to dial the displayed number. You can change the format of the number using “Dialing Options” below. Dialing Options CALLER ID OPERATION i While a call record is displayed. For example: 5551212 15551212 9085551212 19085551212 Press K. you can dial a number displayed on the screen.5840_CIB_2ATT 2002. then select OPT# . The number of dialing options (up to four) available for each call displayed depends on the format of the original call. iii Press P or K to dial the displayed number.11. 2 Use or to highlight the number the way you want to dial it. 1 48 . press CID .

Press MENU . The call record is deleted and you hear a confirmation tone. The screen displays ARE YOU SURE? NO YES 4 Press press YES NO to delete all call records or to exit without deleting. 49 CALLER ID OPERATION JOHNSON THOMAS 9085550123 10:30P Oct25 #06 . then press Press CID .7 5:50 PM Page 49 Remove Call Records Removing a Specific Call Record 1 2 OK . then press .5840_CIB_2ATT 2002. Removing All Records 1 2 iii m m m 3 Press ALL JOHNSON THOMAS 9085550123 10:30P Oct25 #01 THIS ALL . iii 3 Press CID displays L CID DEL M . The screen displays the most recent call record.11. OK . then press Press or to scroll through call records until the call you want to delete is displayed. then press DEL . The screen JOHNSON THOMAS 9085550123 10:30P Oct25 #06 THIS ALL 4 Press THIS . Press MENU .

11. to the minutes 50 . The system announces the current clock setting. then press t.7 5:50 PM Page 50 ANSWERING SYSTEM OPERATION Audible Indicators AT THE BASE This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. then press t. Set the Clock 1 2 Make sure the answering system is on.5840_CIB_2ATT 2002. Press c until the system announces the correct minutes. press t. The system announces the clock setting.” Press t. Press c until the system announces the correct day. n 3 4 5 p 6 NOTE: and hold c • advanceYou can presssetting by tens. then announces “To change clock. Press c until the system announces the correct hour. then press t. Press t. it works using the default setting and pre-recorded outgoing announcements. j ANSWERING SYSTEM OPERATION Turn Answering System On/Off Press O to turn the system on or off. If you turn the system on. When the system is turned on. you will hear “Machine on” and the ON/OFF light will be lit.

Please leave a message after the tone.” By setting Announce Only to on or off. you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering. . Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1. If you choose not to record an announcement. The normal answering pre-recorded announcement says: “Hello. messages to this number cannot be accepted. Use Announce Only when you want to give information to callers without accepting messages. or 3. with Announce Only turned off). 2.11. See “Change announce only” on page 54 to change your announcement selection. About Announcements • • • • • 51 ANSWERING SYSTEM OPERATION You can record up to two different announcements — one for normal answering and one for when you’ve set the system to play the announcement only.” The Announce Only pre-recorded announcement says: “We’re sorry. All other messages will be recorded in Mailbox 1. Use normal answering when you want the system to record callers’ messages. the system answers with a pre-recorded announcement.5840_CIB_2ATT 2002.7 5:50 PM Page 51 About Mailboxes This answering system has three voice mailboxes.

Press any PLAY/STOP button to stop recording.11. The system will use the pre-recorded announcement until you record a new one.” 2 Press any PLAY/STOP button.5840_CIB_2ATT 2002. review your announcement at any time: 1 Press U until you hear “Change announcement. The system plays back your recorded message. speak toward the base to record an announcement up to 90 seconds long. 2. delete your announcement: Press D during announcement playback.” Press r. After you hear “Now recording” followed by a beep. 1 2 Press U until you hear “Change announcement.7 5:50 PM Page 52 Record Your Announcement • NOTE: If you have assigned different mailboxes to different people. be sure to tell callers in your announcement to press 1. ANSWERING SYSTEM OPERATION l j o 3 To To m m m 52 . or 3 to leave a message in the appropriate mailbox.

2 Press and release U until you hear the system announce the feature you want to set.5840_CIB_2ATT 2002.11. j p m m m 53 ANSWERING SYSTEM OPERATION . 1 Make sure the answering system is on. 3 Press c to hear the feature’s settings.7 5:50 PM Page 53 Answering System Feature Setup You can set up one feature at a time. Refer to the Feature Summary chart on page 54 for a description of the features and your choices. or you can set up a feature and then move on to set up another feature. 4 Press U to move on to the next feature or press a PLAY/STOP button to exit Feature Setup.

DESCRIPTION/DIRECTIONS: Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. ANSWERING SYSTEM OPERATION “Change message alert” Off * On “Change announce only” Off * On “Change call screening” On * Off “Change number of rings” 2 4* 6 Toll Saver • NOTE: Exit Feature Setup at any time by pressing a PLAY/STOP button. 54 .7 5:50 PM Page 54 FEATURE SUMMARY SYSTEM ANNOUNCES: “Change remote access code” 50 * Default settings indicated by *. but cannot leave a message. Choose how many times the phone will ring before the system answers a call. When you turn Call Screening off. When Message Alert is turned on. you will not hear incoming messages as the caller leaves them. callers hear your announcement. When you turn Announce Only on. the base beeps once every 10 seconds when new messages have been received. the system answers after two rings when you have new messages and after four rings when you have no new messages. The code can be changed to any two-digit number from 40–99. With Toll Saver active.5840_CIB_2ATT 2002.11.

Save & Delete Messages m m m The system automatically saves your messages until you delete them. the system announces “End of messages. and can store approximately 15 minutes of messages. o Play Messages Press a PLAY/STOP button to play messages in a mailbox. press D. deleted messages cannot be recovered. While the message plays. Press again to stop playback. To delete all messages in a mailbox. Delete Messages • • Press D to delete the message that’s playing. You cannot delete a message until it’s been reviewed. Before playing a message. and announcements (up to a maximum of 99 messages).7 5:50 PM Page 55 Listen to. then the appropriate PLAY/STOP button.5840_CIB_2ATT 2002.11.” If the system has less than five minutes of recording time left. • 55 ANSWERING SYSTEM OPERATION . After playing the last message in a mailbox. memos. the system announces the day and time it was received. it announces the remaining time. the message window displays the number of the message.

to adjust the base speaker volume while playing back messages. press P on the handset.11. If you pick up an extension phone during the announcement and the announcement does not stop right away. and set the message playback volume control above level 1 so you can hear the caller’s message. 2 3 k 56 . If you decide to take the call.5840_CIB_2ATT 2002. Adjust Playback Volume ANSWERING SYSTEM OPERATION Call Screening/Intercept 1 Make sure the answering system and call screening are ON. press and release the telephone switchhook at the extension.7 5:50 PM Page 56 l j 5840 Press VOLUME + or VOLUME .

1 Press and release r.7 5:50 PM Page 57 Record a Memo You can record a memo up to four minutes long to store as an incoming message. m m m 57 ANSWERING SYSTEM OPERATION l . 2 Press a PLAY/STOP button to select a mailbox for the memo.5840_CIB_2ATT 2002. speak toward the microphone. 3 To stop recording.11. press the PLAY/STOP button again. After the beep. The message window displays the length of your memo.

Memory is full. flashing 58 . or total number of messages is 99 Duration of announcement or memo recording (maximum announcement length is 90 seconds) Length of recording is more than 99 seconds Indicates volume level selected when VOLUME + or VOLUME . or current message number during message playback.11. steadily for one second CL ↔ normal display –– – –. steadily for one second 40 – 99 A ON or OF.5840_CIB_2ATT 2002. flashing 1 – 8.is pressed Current Remote Access Code (40–99) while setting Announce Only mode Displayed when any setting is changed from on or off Clock needs to be set System is answering a call or is in remote operation System is in programming mode or initializing 0 1 – 98 ANSWERING SYSTEM OPERATION 0 – 99 ↔ F Counting 1 to 99 99.7 5:50 PM Page 58 MESSAGE WINDOW DISPLAY WINDOW DISPLAYS: WHEN: No messages in any mailbox Total number of messages in all mailboxes.

2 When the system answers. enter your Remote Access Code (preset to 50).7 5:50 PM Page 59 ANSWERING SYSTEM OPERATION Connect with the Answering System AT TOUCH TONE PHONE Voice Menu The system has voice prompts to help you with remote operation.11. 4 Press * 0 to exit remote operation. 3 Enter a remote command (see “Remote Access Commands” on page 60). 1 Dial your telephone number. The system beeps once and then announces the number of new messages. Press * 5 to hear the menu while remotely connected to the answering system. .5840_CIB_2ATT 2002. 59 ANSWERING SYSTEM OPERATION You can access many features of this system remotely from a touch tone phone.

“Machine off. then enter the appropriate mailbox number(1. Press # 7. record announcement. Press * 7.” Press # 0 again to turn the system back on. press # 5 to exit.” Enter your remote access code. the system announces. Press # 0. The system plays new messages. Press # 9 while message is playing. after beep. Hang up. system plays announcement. If there are no new messages. Press # 4 while message is playing. Press * 8. Press * 0. the system plays old messages. System plays back announcement. Press # 5. press # 5 to stop. or 3). the voice menu will be announced. if no key is pressed within 20 seconds. Press # 6 while message is playing. . each press advances another message.7 5:50 PM Page 60 REMOTE ACCESS COMMANDS FUNCTION: Play messages in a mailbox COMMAND: Press #. speak after beep. it answers after 10 rings and announces. then beeps. the remote access call will automatically end.5840_CIB_2ATT 2002. After the voice menu announcement. each press backs up another message. When system is off.“Please enter your remote access code.11. Repeat a message ANSWERING SYSTEM OPERATION Skip a message Stop Save messages Delete message Review announcement Record announcement Record memo End remote access call Turn system off Turn system on • 60 NOTE: If no key is pressed within 10 seconds of entering remote access code. 2. then mailbox number where you want memo recorded.

5840_CIB_2ATT 2002. you’ll hear three short tones. Place the handset in the base so the CHARGING light goes on. Charge the Handset Battery Pack After a low battery indicator. If you repeatedly get a low battery indicator.11. an empty battery icon ( ) will flash on the screen. The battery pack is typically charged in eight hours. Battery Indicator If you continue to use the handset without charging the battery or replacing it (you can purchase a spare battery separately). the battery should be replaced. • • • • NOTE: Monitor the battery icon to make sure your battery is sufficiently charged. the handset battery needs to be charged. Part 1. even after eight hours of charging. • NOTE: Talk time and standby time may vary depending on operating conditions. CAUTION: Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the User’s Manual.7 5:50 PM Page 61 BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours. 61 BATTERIES Ten to fifteen minutes before the battery charge indictor gets too low to operate the handset. . the handset will turn off automatically when there is no longer sufficient power. SKU# 91077. Use only AT&T Battery 2401. and the screen will display LOW BATTERY. or standby time of five days.

5840_CIB_2ATT 2002. BATTERIES 62 . sold separately) and keep it charged in the base at all times.11. The spare battery will fully charge in 24 hours.7 5:50 PM Page 62 Spare Battery You can buy a spare handset battery (AT&T Battery 2401. a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 1/2 hours. In the event of a power failure. SKU# 91077.

5840_CIB_2ATT 2002. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. • Charge the battery for at least 12 hours. SKU# 91077. the battery will charge in eight hours. After the first charge.7 5:50 PM Page 63 Replace the Handset Battery Pack 1 2 Install the handset battery. Use only AT&T Battery 2401. a) Remove battery compartment cover by pressing on indentation and sliding downward. • Place the handset in the base. 63 BATTERIES . Charge the handset battery. b) Align the contacts and place the battery pack in the battery compartment.11.

7 5:50 PM Page 64 IN CASE OF DIFFICULTY If you have difficulty operating this phone.5840_CIB_2ATT 2002. check these into the base and an electrical outlet items first: not controlled by a wall switch. PROBLEM If you hear a long tone when you try to use the handset: SOLUTION • The handset and base are not communicating properly. If you still do not hear a dial tone.att. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. If there is no dial tone on that phone either. • If moving closer to the base does not help. Please retain your receipt as your proof of purchase. You might be out of range. PH 64 .com or call 1 800 222–3111. the problem is probably in your wiring or local service. IN CASE OF DIFFICULTY PROBLEM SOLUTION If you have no dial tone: Check all the previous suggestions. disconnect the phone and try another phone in the same jack. • Make sure the battery pack is installed correctly.11. Move closer to the base and try again.telephones. PHONE PROBLEM SOLUTION If the phone does not • Make sure the power cord is plugged work at all. follow the directions “To re-initialize the handset and base” on page 65. If the above suggestions do not solve the problem. try the suggestions below. try re-initializing the handset and base (see “To re-initialize the handset and base” on page 65). visit our website at www. For Customer Service.

Try moving the base to another location. 5 Insert the handset battery pack. • Household appliances plugged into the same circuit as the base can sometimes cause interference. • The layout of your home or office may be limiting the operating range.) can sometimes cause interference. If you hear noise or interference when using the phone: • You may be out of range. stereos. 4 Wait at least 15 seconds.5840_CIB_2ATT 2002. etc. preferably on an upper floor. 3 Remove the handset battery pack. Move away from appliances while using the handset.7 5:50 PM Page 65 PHONE PROBLEM To re-initialize the handset and base: SOLUTION 1 Disconnect the power to the base. computers. Move closer to the base. • Using the handset near household appliances (microwaves. 2 Remove spare battery pack (if installed). 65 IN CASE OF DIFFICULTY PROBLEM SOLUTION . 6 Connect the power to the base. Try moving the appliance or the base to another outlet. televisions.11.

• You might be too far from the base. Follow the instructions under “Dial Mode (TONE/PULSE)” in the FEATURE SETUP section of this manual. • You might have too many extension phones on your telephone line to allow all of them to ring. • Make sure the telephone line cord is connected firmly to the base and the telephone jack.5840_CIB_2ATT 2002. • If you have touch tone service and you hear clicks while you are dialing. IN CASE OF DIFFICULTY PROBLEM If your telephone misdials: SOLUTION • If you have dial pulse (rotary) service. • Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch.11. move closer. follow the directions under “Temporary Tone Dialing” in the TELEPHONE OPERATION section of this manual. you’ll need to set the dial method to PULSE. 66 . you’ll need to set the dial method to PULSE.7 5:50 PM Page 66 PHONE PROBLEM If the phone does not ring when you receive a call: SOLUTION • Make sure the ringer is on. Try unplugging some of them. PROBLEM If you are unable to operate special telephone services or other equipment requiring touch tone signals: SOLUTION If you have dial pulse (rotary) service. Follow the instructions under “Dial Mode (TONE/PULSE)” in the FEATURE SETUP MENU – BASE section of this manual.

• Make sure the battery is charged. • Caller ID information received during Call Waiting is displayed only on the handset that is in use. 67 IN CASE OF DIFFICULTY PROBLEM SOLUTION . If the caller’s name or phone number is not displayed during Call Waiting: • You should call your service provider to confirm that you subscribe to combined Caller ID with Call Waiting service.7 5:50 PM Page 67 CALLER ID PROBLEM If the caller’s name or phone number is not displayed: SOLUTION • Make sure you subscribe to Caller ID service from your local telephone company.5840_CIB_2ATT 2002. • Caller ID service might not work when the phone is connected to a Private Branch Exchange (PBX). • Make sure the battery is charged.11.

PROBLEM SOLUTION If the system does not • Make sure that the answering system answer after the correct is on. 68 . part of it may be lost when the system disconnects the call after four minutes. the system stops recording and disconnects the call. the number of rings changes to two when you have new messages waiting. number of rings: • If Toll Saver is on. the system may be affected by the ringing system used by the local telephone company. • In some cases. • If the memory is full or the system is off. IN CASE OF DIFFICULTY PROBLEM If you have difficulty hearing messages: SOLUTION Check the volume setting. the system answers after 10 rings. • If the system’s memory becomes full during a message.11. PROBLEM If callers are unable to leave messages in Mailbox 2 or 3: SOLUTION Make sure caller is dialing from a touch tone phone.5840_CIB_2ATT 2002. • If the caller pauses for more than seven seconds.7 5:50 PM Page 68 ANSWERING SYSTEM PROBLEM If messages are incomplete: SOLUTION • If a caller leaves a very long message. the system stops recording and disconnects the call.

Press keys firmly. If you hear clicks instead. make sure you speak in a normal tone of voice. • Make sure you enter your Remote Access Code correctly. The answering system clock is not set automatically with incoming Caller ID information. PROBLEM If your outgoing announcement isn’t clear: SOLUTION • When you record your announcement.) while you are recording. • Make sure there is no “background” noise (TV. the phone is not a touch tone telephone. 69 IN CASE OF DIFFICULTY . • The answering system may not detect the Remote Access Code while your announcement is playing.7 5:50 PM Page 69 ANSWERING SYSTEM PROBLEM If CL appears in the message window: SOLUTION You need to reset the clock.11. music. about nine inches from the base.5840_CIB_2ATT 2002. etc. PROBLEM If the system does not respond to commands from a remote touch tone phone: SOLUTION • Make sure you are calling from a touch tone phone. Try waiting until the announcement is over before entering the code. When you dial a number. you should hear tones. • There may be noise or interference on the phone line you are using.

7 5:50 PM Page 70 DEFAULT SETTINGS DEFAULT SETTINGS FUNCTION: Dial Method Handset Volume Ringer Volume Ringer Melody Key Tone Remote Access Code DEFAULT SETTING: Tone 2 3 1 ON 50 ON OFF OFF 4 ON OFF DEFAULT SETTINGS Clock Message Alert Announce Only Number of Rings Call Screening Vibrate 70 .5840_CIB_2ATT 2002.11.

11.7 5:50 PM Page 71 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS RF Frequency Band (Handset to base) RF Frequency Band (Base to handset) Number of Channels Channel Spacing 2400 MHz – 2483.0 – 3.0 Vdc. 60Hz) Base Unit Voltage (DC Adapter Output) Handset Voltage (2-Cell NiMH Battery) 96 – 127 Vrms 7 Vdc @ 1A 2.5 MHz 5725 MHz – 5850 MHz 95 864 kHz Handset Transmit Power +23 dBm Base Transmit Power Sensitivity Modulation +29 dBm –93 dBm GFSK Operating Temperature 0°C – 50°C Base Unit Voltage (AC Voltage. 1400mAh 71 TECHNICAL SPECIFICATIONS .5840_CIB_2ATT 2002.

24–26. 54. 71 Base icons 35 Base lights 35 Base ringer 19. 48. 64 dialing options 27. 30. 61. 69 C 41 CLOCK ENABLE 9 CLOCK MODE 9 conference call 40 CONTRAST 17. 10 Hold 31. 37–40. 61–63. 65. 34. 54. 6. 2. 47. 71 Beeps 36. 20 BASE SETTINGS 19–23 Base Unit See Base BASS BOOST 10 battery 4. 56. 58. 55 Dial Mode 21 Dial Tone 4. 38. 70. 34. 59. 10. 27. 22 Feature Setup Menu 8 FIND 43 F 29 French 18 Full ( ) 34 G GLOBAL PAGE 37 H Handset 1. 60 Belt Clip 7 E 44. 39. 30. 39 72 . 45 Empty ( ) 34. 46 c 50.7 5:50 PM Page 72 INDEX A 45. 70 announcements 51.5840_CIB_2ATT 2002. 55 ALL D default settings 70 DEL 45 D 52. 24. 47 EDIT INDEX F C Calls Log 2 CALL ON HOLD 31 Call Screening 54 Call Waiting 2 Caller ID 2. 40 HOLD 31. 58. 49 Announce Only 51.48 Display Screen Messages 33 B Base 1. 7. 71 Handset battery See battery Handset Icons 34 Handset ringer 11–13 Headset 7.11. 61 English 18 ENTER NAME 41 ENTRY HAS BEEN STORED 41. 64. 27. 34. 49 CL 3. 65. 53 CID 27.

66. 57 Message Window Display 58 messages 55 messages are incomplete 68 MICROPHONE MUTED 30 MID BOOST 10 mute 30 M 30 MUTE 30 MEM P 24. 3. 70 RINGER VOLUME 11. 23 long tone 64 Low Batt Tone 14 low battery 34. 28. 20 Ringer Volume 11. 26. 66 R range limit 15 range tone 15 re-initialize 65 r 52. 69 NUMBER 44 K KEYPAD TONE 16 O L LANGUAGE 18. 20. 70 RINGER MELODY 12. 19. 57 redial 28 REDIAL 28 Remote Access Commands 60 RINGER #01 12 Ringer Melody 12. 28. 48. 19 73 INDEX P . 39 interference 65. 13. 38–40 OK 8 O 50 M 41 memos 55 MENU 8 Message Alert 54 message window 55. 69 N NATURAL BOOST 10 NEW CALLS 46 NiMH Battery pack 1 noise or interference 65. 5. 32. 56 Power Cord 1. 26. 67 PULSE 21. 38.11.5840_CIB_2ATT 2002. 64 Power Failure Backup 6 pulse (rotary) 21. 61 LOW BATTERY 61 O 24.7 5:50 PM Page 73 I Idle Screen 8 I 37.

54.25. 15. 58 X XFER 39 INDEX T talk time 61 Technical Specifications 71 Telephone line cord 1. 47 SET TIME 8 sound quality settings 10 10 Spanish 18 Spare Battery 6. 56. 9. 51. 55 t 50 Toll Saver 54 tone 14.11. 62 Speaker 25. 59 volume 11. 27 standby time 61 subscriber services 29 SAVE V Vibrate 11. 67 TREBLE BOOST 10 74 . 70 VIBRATE CONTROL 13 Voice Mailboxes 51 voice prompts 50. 38. 44. 56 K 24. 46.5840_CIB_2ATT 2002. 66. 19.7 5:50 PM Page 74 S 8. 26. 13. 70 VOLUME + 25. 3 THIS 45 Time 8. 58 VOLUME . 25. 61 touch tone 21. 32. 56. 26–28. 58. 70 t 32 Tone/Pulse 21 TONE/PULSE 21 Tones 36. 39. 41. 56. 48 Speakerphone 10. 25.

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5800_CIB_1ATT 8/6/02 10:43 AM Page II USER’S MANUAL Part 2 Expansion Handset 5800 Please also read Part 1 — Important Product Information © 2002 Advanced American Telephones. AT&T and the Globe Symbol are trademarks of AT&T Corp. All Rights Reserved.. . licensed to Advanced American Telephones.

Issue 1AT&T 08/02 .. AT&T and the Globe Design are trademarks of AT&T Corp. All Rights Reserved.telephones. Printed in China.5800_CIB_1ATT 8/6/02 10:43 AM Page III Visit us at www.att. licensed to Advanced American Telephones.com © 2002 Advanced American Telephones.

..........................................................................................5800_CIB_1ATT 8/6/02 10:43 AM Page V CONTENTS About Handset Registration ..............4 Headset .............5 Charge the Handset Battery Pack........................3 To Model 5840 Base Unit ..............................................................................................................................................................................3 INSTALLATION .......................................................3 To Model 5830 Base Unit .4 Battery Life................1 CHARGE THE BATTERY...........2 REGISTER THE HANDSET.....................................................................4 Belt Clip .................................................................5 CONTENTS BEFORE YOU BEGIN ....................................................................................................................................................................................................................................................................................................................1 ........................................................................1 About Softkeys...................................................................................................................................................

and Handset 6. press the center softkey).5800_CIB_1ATT 8/6/02 10:43 AM Page 1 BEFORE YOU BEGIN About Handset Registration • You must register this (and any other) handset with the base. to enter the menu. following the directions in “REGISTER THE HANDSET. Additional handsets will be assigned Handset 2. Handset 3. Press and hold O/C to return to the idle screen. • k o• i p 1 BEFORE YOU BEGIN . the handset will display SEARCHING FOR BASE (if it’s registered) or ENTER BASE ID (if it’s not registered). Handset 4. • • • About Softkeys • • The handset softkeys are located below the screen display. Handset 5. Whenever you install a handset battery pack. The original handset that came with the base is automatically registered as Handset 1. Press O/C at any time to return to the previous screen. Press the softkey below the operation displayed on the screen to select that operation.” This handset is compatible with telephone models 5840 and 5830. (For example.

• Place the handset in the remote charging stand. the handset will display ENTER BASE ID. the battery typically charges in only eight hours. SKU#91077. The CHARGING light goes on. • When you install the battery pack the first time. Charge the handset battery. b) Align the contacts and place the battery pack in the battery compartment. 2 . After the first charge. 2 a) Remove battery compartment cover by pressing on indentation and sliding downward. • Charge the battery at least 12 hours. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. Use only the battery supplied with this handset or AT&T Accessory Battery Model 2401.5800_CIB_1ATT 8/6/02 10:43 AM Page 2 CHARGE THE BATTERY 1 CHARGE THE BATTERY Install the handset battery pack.

the screen displays FOUND BASE. the base is in use. . To Model 5840 Base Unit 1 2 3 4 Make sure to charge the handset battery pack at least 12 hours. Use the softkey to select WAIT!!. use the softkey to select NEW. If the handset displays BASE BUSY TRY LATER.5800_CIB_1ATT 8/6/02 10:43 AM Page 3 REGISTER THE HANDSET To Model 5830 Base Unit 1 2 3 4 5 Make sure to charge the handset battery pack at least 12 hours. After about 45 seconds. For complete operational instructions. press Use or MENU . then return to the idle screen. If the handset displays BASE BUSY TRY LATER. Write down the Base ID code so you can enter it at the handset in STEP 6 below. 5 6 7 8 At the cordless handset. the screen displays FOUND BASE. Enter the 15-digit Base Unit ID Code located on the underside of your Model 5830 base. OK . Use the softkey to select OK. to select DISPLAY BASE-ID. OK . please refer to the manual that came with your 5840 or 5830 telephone. the base is in use. Enter the 15-digit Base ID code. 3 REGISTER THE HANDSET At the cordless handset. The screen displays PLEASE WAIT!!. At the 5840 corded base. The screen displays PLEASE After about 45 seconds. use the softkey to select NEW. The base screen will display the 15-digit Base ID Press code for about 30 seconds.

a) Slide down into grooves to attach. b) Press tabs on belt clip into slots on back of handset to reattach. Plug the headset into the jack located on the left side of the handset (under the small rubber flap). but make sure the plug fits securely.5 mm headset. lift one side with your thumbnail and push back. For best results use an AT&T 2. 4 . INSTALLATION Headset You can use this telephone hands-free when you install any industry standard 2. c) To remove.5 mm headset (purchased separately). Do not force the connection.5800_CIB_1ATT 8/6/02 10:43 AM Page 4 INSTALLATION Belt Clip Attach the belt clip (optional).

The battery pack is typically charged in nine hours. or standby time of five days. Part 1. the handset battery needs to be charged. Use only AT&T Battery 2401. Charge the Handset Battery Pack • After a low battery indicator. If you repeatedly get a low battery indicator. the battery should be replaced. CAUTION: Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the User’s Manual.5800_CIB_1ATT 8/6/02 10:43 AM Page 5 Battery Life A fully charged battery provides an average talk time of about eight hours. . Place the handset in the base so the CHARGING light goes on. • • 5 INSTALLATION ¥NOTE: Talk time and standby time may vary depending on operating conditions. even after nine hours of charging. SKU# 91077.

available accessories.telephones. Call Toll Free 1 (800) 360-4121 or visit our website at www.att. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product.Need Help Insert 8/6/02 8:25 AM Page 1 Congratulations on your purchase of this AT&T product.com . or any other related issues.

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