Professional Documents
Culture Documents
At the Tata Group our purpose is to improve the quality of life of the communities we serve. We do this through leadership in sectors of national economic significance, to which the Group brings a unique set of capabilities. This requires us to grow aggressively in focused areas of business. Our heritage of returning to society what we earn evokes trust among consumers, employees, shareholders and the community. This heritage is being continuously enriched by the formalisation of the high standards of behaviour expected from employees and companies. The Tata name is a unique asset representing leadership with trust. Leveraging this asset to enhance Group synergy and becoming globally competitive is the route to sustained growth and long-term success. Five core values The Tata Group has always sought to be a value-driven organisation. These values continue to direct the Group's growth and businesses. The five core Tata values underpinning the way we do business are: Integrity: We must conduct our business fairly, with honesty and transparency. Everything we do must stand the test of public scrutiny.
Understanding: We must be caring, show respect, compassion and humanity for our colleagues and customers around the world, and always work for the benefit of the communities we serve. Excellence: We must constantly strive to achieve the highest possible standards in our day-to-day work and in the quality of the goods and services we provide. Unity: We must work cohesively with our colleagues across the Group and with our customers and partners around the world, building strong relationships based on tolerance, understanding and mutual cooperation. Responsibility: We must continue to be responsible, sensitive to the countries, communities and environments in which we work, always ensuring that what comes from the people goes back to the people many times over.
The Tata Group has some of India's most famous personalities from the sports and entertainment fields endorsing its products and services, and the Tata brand.
Narain Karthikeyan: The 'fastest Indian in the world' has been a brand ambassador for the Tata Group since 2002. The Group was instrumental in helping Karthikeyan break into the charmed Formula One racing circle in 2005. More on Karthikeyan Sourav Ganguly and Irfan Pathan: The old warhorse and the young tearaway have been supporting the Tata Indicom brand. Ganguly has also been associated with Tata Steel. Sania Mirza: The new kid on the tennis block has been making waves in the women's game with her power and ebullience. Mirza, who broke into the ATP top 100 in 2005, is a brand ambassador for Tata Tea. Yuvraj Singh: This rising cricket star, among the most prominent of the young brigade that has been transforming the way India plays the game, is a prominent feature of the many promotions run byWestside, the retail chain of lifestyle stores. Naseeruddin Shah: Arguably the best actor of his generation, Shah has been endorsing a range of insurance products from the Tata AIG stable. Aamir Khan: To promote its watches,Titan has cast this extremely popular and versatile Bollywood star in the role of an "iconic, style-conscious [brand ambassador] who cuts across both sex and age groups in urban and rural India".
TATA TITANS
There is a difference between making money for oneself and creating wealth for others. This is the story of a business house that has created wealth for a nation. It is a story of struggle, anxiety, adventure and achievement. This is the story of our pioneers. Jamsetji Tata: The founder of the Tata Group began with a textile mill in central India in the 1870s. His powerful vision inspired the steel and power industries in the country, set the foundation for technical education, and helped India leapfrog from backwardness to the ranks of industrialised nations. Sir Dorab Tata: Through his endeavours in setting up Tata Steel and Tata Power, this elder son of Jamsetji Tata was instrumental in transforming his father's grand vision into reality. It was also under his leadership that the Sir Dorabji Tata Trust, the premier charitable endowment of the Tatas, was created, propelling the Tata tradition of philanthropy. Sir Ratan Tata: Jamsetji Tata's younger son had a personality that reflected his sensitivity to the struggles of ordinary people and his desire to utilise his considerable wealth to enhance the quality of public life. A philanthropist all his life,
he created a trust fund for "the advancement of learning and for the relief of human suffering and other works of public utility". The Sir Ratan Tata Trust is today the second largest of the Tata trusts. JRD Tata: The late chairman of the Tata Group pioneered civil aviation on the subcontinent in 1932 by launching the airline now known as Air India. That was the first of many path-breaking achievements that JRD, who guided the destiny of the Group for more than half a century, came to be remembered for.
Tata Chemicals
Profile Established in 1939, Tata Chemicals (TCL) owns and operates the largest and most integrated inorganic chemicals complex in the country at Mithapur, Gujarat. The company is among the largest producers of synthetic soda ash in the world and has the largest share of the domestic market. TCL is also among the nation's leading manufacturers of urea and phosphatic fertilisers. Its urea plant, located in Babrala, Uttar Pradesh, is the country's most efficient fertiliser unit, and produces 12 per cent of the country's urea output in the private sector. In June 2004, the company completed its acquisition of Hind Lever Chemicals (HLCL), a manufacturer of bulk chemicals and phosphatic fertilisers. HLCL's plant at Haldia, West Bengal, is India's largest producer of sodium tripoly phosphate. Tata Chemicals is a pioneer and market leader in the branded, iodised salt segment. Its salt has a purity percentage of 99.8 per cent, the highest in the country. The company is ISO-9001/14001 certified and has an export presence in South and South-east Asia, the Middle East and Africa. TCL is now in the process of expanding its operations globally, and has set itself
the objective of becoming the lowest-cost producer of soda ash in the world. Areas of business Tata Chemicals is organised into three strategic business units: chemicals, food additives and fertilisers. Chemicals Soda ash is the main product of the chemicals strategic business unit. The plant has an installed capacity of 875,000 tonnes of soda ash per year, nearly 34 per cent of the country's capacity. The company also has salt works spread over 60 sq km at its plant in Mithapur, generating over two million tonnes of solar salt the base raw material for almost all the 27 basic chemicals that the company produces. Caustic soda, bromine and bromine-based compounds and gypsum are the company's other main chemicals. The facility at Mithapur also has a cement plant, which was set up to consume the solid waste generated from the manufacture of soda ash. TCL's cement is sold in the state of Gujarat under the 'Shudh' brand. Fertilisers
With an installed capacity of 864,600 tonnes per year, the company's fertiliser complex at Babrala has standards in technology, energy conservation, productivity and safety that are ranked among the best of its kind in India and comparable to the best in the world. It is the only fertiliser plant in the country to use dual feedstock: natural gas or naphtha, or a combination of both. The complex also houses an ammonia plant with a capacity of 1,350 tonnes per day. The company's phosphatic fertiliser plant at Haldia, acquired from Hind Lever Chemicals, has production volumes exceeding 1.2 million tonnes per annum. The plant's fertilisers, sold under the brand name 'Paras', lead the market in the states of West Bengal, Bihar and Jharkhand.
Tata Pigments
Profile The company is a wholly-owned subsidiary of Tata Steel. Its product range includes synthetic iron oxide pigments used to lend colour to paints, emulsions, cement floors, plastics, rubber, paper, drugs, printing ink, and other end products. It has engaged the services of reputed American technical consultants to upgrade the quality of its products in line with international standards. Areas of business The company is engaged in the production of synthetic red and yellow oxides of iron. Tata Powders have been developed for cement floors in a range of colours that have been well received in the marketplace. It also manufactures dry cement paint for exterior application under the brand name Cemplus, and is exploring the possibilities of manufacturing liquid paint for exterior application, and phenolic resins that are used in refractories and foundries. The companys products are exported to the UK. Its product line is being exported to Indonesia and Nepal and plans to expand the network to the Middle East, Sri Lanka and Bangladesh are underway. Location The company is located in Jamshedpur
ENGINEERING
AUTOMOTIVE a)TATA AUTOCOMP SYSTEM b)TATA MOTORS ENGINEERING SERVICES a) TATA PROJECTS b) TCE CONSULTING ENGINEERS c) VOLTAS ENGINEERING PRODUCTS a)TAL Manufacturing Services b)Telco Construction Equipment Company c)TRF
Concept design
Detailed engineering
Product validation
Supply chain management: This business group provides cost effective total
procurement services to global automotive companies from India and its services include
Development and supply of components with full QCD responsibility to global automotive customers, through qualified Indian component manufacturers
Vendor development and other component sourcing services for automotive companies.
Collaborations Joint ventures with Johnson Controls (US), Faurecia (France), T.Rad (Japan), Yazaki Corporation (Japan), CHKK (Japan), Ficosa International (Spain), Nifco Corporation (Japan), Stadco (UK), Sungwoo (South Korea), Owens Corning (US), Yutaka Giken (Japan) and Knorr-Bremse (Germany).
Tata Motors
Profile Established in 1945, Tata Motors is India's largest automobile company, with revenues of Rs 24,000 crore (USD 5.5 billion) in 2005-06. The company began manufacturing commercial vehicles in 1954 with a 15-year collaboration agreement with Daimler Benz of Germany. It is the leader by far in commercial vehicles in each segment, and the second-largest in the passenger vehicles market with winning products in the compact, midsize and utility vehicle segments. The company is the world's fifth-largest medium and heavy commercial vehicle manufacturer. Areas of business Tata Motors' product range covers passenger cars, multi-utility vehicles as well as light, medium and heavy commercial vehicles for goods and passenger transport. Seven out of 10 medium and heavy commercial vehicles in India bear the trusted Tata mark. The company developed India's first indigenously developed light commercial vehicle, India's first sports utility vehicle and, in 1998, the Tata Indica India's first indigenously manufactured passenger car. Within two years of launch, Tata Indica became India's largest selling car in its segment. Commercial vehicle business unit The company has over 130 models of light, medium and heavy commercial vehicles ranging from two tonnes to forty tonnes, buses ranging from 12-seaters
to 60-seaters, tippers, special purpose vehicles, off-road vehicles and defence vehicles. Passenger car business unit The company's passenger car range comprises the compact car Indica, the midsize Indigo and Indigo Marina in both petrol and diesel versions. The Tata Sumo, the Tata Safari and its variants are the company's multi-utility vehicle offerings. In addition to the growth opportunities in the domestic market, the company is pursuing growth through acquisitions. In 2004, it acquired the Daewoo Commercial Vehicle Company, Korea's second-largest truck maker, now named Tata Daewoo Commercial Vehicles Company. In 2005, Tata Motors acquired a 21-per cent stake in Hispano Carrocera, a reputed Spanish bus and coach manufacturer, with an option to acquire the remaining stake as well.
Research and development
Tata Motors invests approximately up to 2 per cent of its annual turnover on research and development, with an emphasis on new product / aggregates development and technology upgradation. Its Engineering Research Centre in Pune employs over 1,400 scientists and engineers and has India's only certified crash-test facility and hemi-anechoic chamber for testing of noise and vibration. The company also draws on the resources of leading international design and styling houses like the Institute of Development in Automotive Engineering, SPA, Italy, and Stile Bertoni, Italy. The company has also been implementing several environmentally sensitive technologies in manufacturing processes and uses some of the world's most advanced equipment for emission checking and control. Environmental responsibility Tata Motors has led the Indian automobile industry's anti-pollution efforts through a series of initiatives in effluent and emission control. The company introduced emission control engines in its vehicles in India before the norm was made statutory. All its products meet required emission standards in the relevant geographies. Modern effluent treatment facilities, soil and water conservation programmes and tree plantation drives at its plant locations contribute to the protection of the environment and the creation of green belts. Exports Tata Motors' vehicles are exported primarily to Europe, Africa, the Middle East, South and South East Asia and Australia. The company also has assembly operations in Malaysia, Bangladesh, Ukraine, Kenya and Russia. Over the years, the company has received more than 50 awards from the government of India's Engineering Export Promotion Council, for its export initiatives. While currently about 14 per cent (as on March 31, 2005) of its revenues are from its international business, the company intends to increase its international business through organic and inorganic growth routes.
Associates Tata Motors has made substantial investments in building associate and subsidiary companies that complement and support its business activities. These include:
Tata Daewoo Commercial Vehicle Company, manufactures heavy trucks ranging from 15T GVW to 45T GVW. Tata Motors acquired this company in March 2004.
Tata Cummins , a joint venture with Cummins, USA, manufactures Cummins engines for Tata Motors.
Telco Construction Equipment Company , a joint venture with Hitachi Machinery Company, Japan, is engaged in the manufacture and sale of earthmoving machinery and construction equipment such as hydraulic excavators, cranes and wheel-loaders.
Tata Technologies , provides IT support in the areas of engineering design, development and validation, business information systems and
ERP systems.
HV Axles, manufactures axles for Tata Motors' medium and heavy commercial vehicles.
HV Transmissions, supplies gearboxes for the company's medium and heavy commercial vehicles.
Tata Holset , a joint venture between Holset Engineering Company, UK, a wholly-owned subsidiary of Cummins Engine Company, USA and the Tatas (Tata Motors, Tata International and Tata Industries are shareholders). Incorporated in 1994, this company manufactures turbochargers for engines made by Tata Cummins as well as other auto manufacturers.
TAL Manufacturing Solutions , manufactures painting systems, welding lines, material handling systems and robotics. It also develops factory automation solutions and provides consultancy services in the field of manufacturing processes and factory layouts.
Tata Precision Industries , Singapore and Tata Engineering Services, Singapore, are engaged in the manufacture of high precision tooling and spare parts, and warehousing, respectively.
Nita Company, Bangladesh, is engaged in the assembly of Tata vehicles for the Bangladesh market.
Awards
Tata Motors has been chosen as India's Most Trusted Brand in cars in a Readers Digest-AC Nielsen consumer survey in 2006.
Tata Motors' mini-truck, Ace, which has created an all-new category in the commercial vehicles market, received the BBC-Top Gear' Design of the Year 2006. The company's Starbus low-floor city bus and the Novus heavy truck were adjudged second and third respectively.
For the second consecutive year, Tata Motors was rated by Auto Monitor as the 'Commercial Vehicle Manufacturer of the Year' for 2006.
The Commercial Vehicle Business Unit won the CII-Exim Bank Award for 2005 for Business Excellence, for being a role model of excellence in management. The award particularly recognises excellence in the management of quality as a fundamental process.
The two divisions of the company also won the Tata Group's JRD QV Awards for Business Excellence in 2005.
The Jamshedpur plant and the car plant at Pune received the Union Ministry of Power's National Energy Conservation Award, which recognise significant initiatives to reduce energy intensity and improve energy efficiency. The Jamshedpur plant won the award for the fourth year in a row. The Commercial Vehicle Business Unit and the Passenger Car
Locations Tata Motors has manufacturing plants at Jamshedpur (eastern India), Pune (west), and Lucknow (north) as well as a nation-wide sales, service and spare parts network focused on providing users with easy-access service solutions.
Tata Projects
Profile Tata Projects is a professionally managed engineering, procurement and construction company with operations in the core sectors of power generation, transmission and distribution, industrial infrastructure, and quality services. The company is one of the few companies to have earned the ISO 9001, ISO 14001 and OHSAS 18001 certifications for all its operations. The company's quality services, backed by well integrated inspection centres within and outside India, offer best in class third-party inspection and expediting services in the fields of power, cement, steel, pharmaceutical, telecom, oil and gas, petrochemicals and windmills. Areas of business Power generation
The company's power generation strategic business unit undertakes turnkey engineering, procurement and construction (EPC) projects in the fields of captive installation works of steam generators, turbine generators and auxiliaries up to 660 MW. As an EPC contractor the company has a knowledge base of the latest technologies available and skills in project management. This business unit's offerings are based on the deep understanding of both domestic and international customer needs in order to achieve the best possible solution.
Transmission and distribution The company is a key player in the extra high voltage (EHV) sector with capabilities of turnkey execution of high-voltage transmission lines and substations, execution of distribution substations and substations, and survey of transmission lines using satellite imagery and other modern technology. Backed by a dedicated workforce, the company is teaming with leading global companies in their efforts to execute mega projects in power generation, transmission and distribution. Industrial infrastructure The company's infrastructure business unit, besides its main business of setting up seawater desalination and water-related treatment plants, is aggressively working on an end-to-end sustainable solution for providing potable drinking water in rural areas, a problem that afflicts most states in India. The company is
Chemicals
Industry
Water supply and waste water Locations TCE has design and project offices in four cities in India, as well as in the US and Iran.
VOLTAS
Profile Established in 1954, Voltas is India's premier air conditioning and engineering services provider. It offers engineering solutions for a wide spectrum of industries in areas such as heating, ventilation and air conditioning, refrigeration, climate control, textile machinery, machine tools, mining and construction, materials handling, water management, building management systems, pollution control and chemicals. The company's strengths lie in the design and manufacture of industrial equipment, the management and execution of air-conditioning and public work projects, the procurement, installation and servicing of technology based systems, and in being a representative of global technology leaders. All these capabilities are ISO 9001-2000 certified. Areas of business Operations Voltas's operations are organised into four independent business-specific clusters: air conditioning and refrigeration business group, international operations business group, unitary products business group and engineering products business group. Each of these divisions has independent facilities for market coverage and customer servicing. Manufacturing Voltas manufactures industrial air conditioning and refrigeration equipment, air conditioners, water coolers, freezers, commercial refrigerators, forklift trucks and large water supply pumps. These products bear the stamp of state-of-the-art automated manufacturing plants, resulting in consistently high quality and
reduced costs. Voltas has partnered with international companies, viz., LG Electronics of Korea and Fedders International of USA, for 'manufacture only' alliances producing low- cost, high-quality refrigerators and room air conditioners. Projects
The company is also well known in the field of engineering procurement and construction, and electro-mechanical projects, specialising in heating, ventilation and air conditioning, building management systems, power and lighting, communication systems, water management and pollution controls. It has successfully undertaken project works in the Middle East, South East Asia, the Far East, Africa and the CIS countries. Marketing Voltas's extensive procurement and marketing operations cover air conditioners, textile machinery, machine tools, mining and construction equipment and industrial chemicals.
TAL Manufacturing Solutions is a company focused on offering cost-effective and total solutions in the field of manufacturing engineering. A pioneer in its area of expertise, TAL's international-standard technology and its talented team of professionals make it a premier player in the machine tools and equipmentbuilding industry. The company was formed by merging the machine tools and growth divisions of Tata Motors. These divisions developed and evolved over a period of three decades, and this experience has helped TAL deliver world-class manufacturing systems. TAL has designed, built and installed more than 1,500 machine tools for the production shops of Tata Motors' automobile and other divisions, and it has been responsible for putting up the manufacturing facilities of the Indica car plant. TAL's aim is to secure a predominant market share in machine tools, material handling, robotics and process solutions, which includes weld shops, paint shops and assembly lines. Areas of business TAL provides a variety of services within the ambit of manufacturing engineering, CAD design, modelling, analysis, simulation, robotics and manufacturing support. The company's product spectrum includes CNC machines, CNC transfer-lines, material handling equipment, testing equipment, painting systems, shot-blasting machines, welding fixtures, machining fixtures, welding and assembly lines.
Customers
Tata Motors
HVF, Avadi
Bajaj Tempo
Simpson
ZF Steering
Lohia Machines
Subros
Audco Valves
Bharat Forge
Sanden Vikas
Ordnance factories
DLW, Varanasi
Rambaudi, Italy
Escort JCB
Ashok Leyland
Bajaj Auto Location The company has its head office in Pune.
are the largest machines made locally. The company was the first to introduce mini-excavators in India, and its brand EX60, is the most successful machine to be made in India so far, with more than 1,300 machines being sold in the last three years. It is the largest manufacturer of hydraulic excavators in India, with over 6,000 machines in the market. It offers the widest available range of hydraulic excavators, eight models ranging from two tonnes to 60 tonnes in size. The company can indigenously design and develop products.
TRF
Profile
The combined competencies of three companies, the erstwhile Tata Robins Fraser (established in 1962), Tata Material Handling Systems (formerly Tata Man. Ghh., established in 1978), and Tata Technodyne (established in 1996), helped create TRF. The company is regarded as one of the most comprehensive sources of engineering equipment, systems and services. It manufactures bulk material handling and processing equipment, bulk material handling systems, coke oven equipment, coal dust injection systems for blast furnaces, coal beneficiation systems, and port and yard equipment. EPC and EPCM services are also provided. The company caters to diverse industries including power, metallurgy, chemical, mining and cement.
Areas of business
The company offers a wide range of products and services. Bulk material handling equipment: TRF manufactures conveyor components such as idlers, pulleys, take ups, scrapers, belt trippers / shuttle conveyors, blow feeders, apron feeders, vibrating/reciprocating feeders, steep angle conveyors and portable conveyors. Its range of yard equipment includes stackers, bucket wheel reclaimers, and scraper and blending reclaimers. Wagon handling equipment, such as wagon loaders, ship loaders and ship unloaders, is also produced. Bulk material processing equipment: Vibrating screens including scalping screens, de-waterisers, de-sliming screens, and foundry shake-outs are manufactured. The company also produces crushing equipment such as, cone crushers, double roll crushers, hammer mills, impactors, jaw crushers, ring granulators, rotary breakers and single roll crushers. Bulk material handling systems: Conveyor systems for use in plants, cross country conveyor systems, underground conveyor systems, raw material bedding and blending systems, and rapid loading systems are manufactured.
MATERIALS
COMPOSITES- TATA Advanced material METALS TATA Steel
Tata Steel
Profile Tata Steel is India's largest integrated private sector steel company. Established in 1907, its steel plant at Jamshedpur produces four million tonnes of hot and cold rolled flat and long products. The company is backward integrated with owned iron ore mines and collieries. With its competitive advantage in raw materials, efficient operations and the benefits of a recently-completed $2.3 billion programme of modernisation, Tata Steel is among the lowest cost steel producers in the world. The steel major has won the Prime Minister's Trophy four times. This award is instituted by the Indian ministry of steel and awarded to the country's best integrated steel plant. In 2000, it became the first Tata company to win the JRD Tata QV award, given to the company with 'world class' operations under the Group's Tata Business Excellence Model. Areas of business Apart from the main steel division, Tata Steel's operations are grouped under strategic profit centres like tubes, growth shop (for its steel plant and material handling equipment), bearings, ferro alloys and minerals, rings, agrico and wires. Tata Steel's products include hot and cold rolled coils and sheets, tubes, wire rods, construction bars, structurals, forging quality steel, rings and bearings. In an attempt to 'decommoditise' steel, the company has recently introduced brands like Tata Steelium (India's first branded cold rolled steel), Tata Shaktee (galvanised corrugated sheets), Tata Tiscon (re-rolled bars), Tata pipes, Tata
bearings, Tata Wiron (galvanised wire products) and Tata Agrico (hand tools and implements). Tata Steel is also exploring opportunities in the ferro-chrome and titanium businesses. Joint ventures, associates and subsidiaries Tata Steel has numerous joint ventures and subsidiaries. Among them are:
Tayo Rolls
Tata Ryerson
Tata Refactories
Tata Metaliks
ENERGY
POWER a)TATA BP Solar INDIA b) TATA Power
Tata Power
Profile A pioneer in the Indian power sector, Tata Power (TPL) is one of Indias largest energy utilities. Started as the Tata Hydroelectric Power Supply Company in 1911, it is an amalgamation of two entities: Tata Hydroelectric Power Supply Company, Andhra Valley Power Supply Company (1916). TPL provides services in power generation, distribution and transmission; oil and gas; and broadband and communications. The company has big overseas power projects in a number of countries, including the UAE, Malaysia, Saudi Arabia, Kuwait and Algeria. It has also undertaken projects in power plant / utility operations and management in Saudi Arabia, Liberia, Iran, Sierra Leone and Algeria. Areas of business Power expertise services
Setting up independent power plants (lPPs) and captive power plants (CPPs), and executing power transmission and distribution projects.
Remnant life assessment and performance evaluation services of power plant equipment.
In power plant / utility operations, management and plant operators training projects (in India and abroad). Oil and gas Through Tata Petrodyne, a wholly owned subsidiary, TPL engages in oil and gas exploration and production. It is part of consortia comprising leading oil and gas companies like Cairn Energy, Enron, Hardy Exploration & Production, ONGC and Hindustan Oil Exploration Company for gas and oil exploration and development projects in three offshore blocks. These are: two gas blocks in the Gulf of Cambay, and one oil block in the Cauvery basin, Tamil Nadu. Broadband and communications TPL is poised to exploit the potential of the exponentially growing broadband business in Mumbai, which accounts for 30 per cent of the Indias Internet traffic. Tata Power already has an optic fibre network of 600 km in the city. Additionally, it has right of way in an additional 1,200 km in Mumbai. Tata Power's optic fibre network covers all of Greater Mumbai, including commercial, residential and industrial centres.
INFORMATION SYSTEMS
a)Nelito Systems b)TATA Consultancy Services c)TATA Elxsi d)SerWizSol e)TATA Interactive Systems f)TATA Tecnologies
COMMUNICATIONS
a)TATA Sky b)TATA Tele services c)VSNL d)Tatanet
INDUSTRIAL AUTOMATION
Nelco Tata Consultency Services
Profile Tata Consultancy Services (TCS) is among the leading global information technology consulting, services and business process outsourcing organisations, offering services to clients across 55 countries. Pioneer of the flexible global delivery model for IT services, TCS focuses on delivering technology-led business solutions to its international customers across varied industries. The company's vision is to be a Global top 10 IT services company by 2010. With offices in 33 countries, over 35,000 consultants from 30 nationalities and more than 100,000 person years of experience, TCS offers a comprehensive
range of IT services to clients in diverse industries, such as banking and financial services, insurance, manufacturing, telecommunications, retail, and transportation. Six of the top 10 corporations in the Fortune 500 list of the largest corporations in the United States are among TCS' clients. TCS' ability to deliver high-quality services and solutions is unmatched. It became the world's first organisation to achieve enterprise-wide 'maturity level 5' on both CMMI and P-CMM, using the most rigorous assessment methodology, SCAMPISM. TCS' integrated quality management system (iQMSTM) integrates process maturity, people maturity and technology maturity through the practices and standards of various established frameworks and models, including IEEE, ISO 9001:2000, CMMI, SW-CMM, P-CMM and Six Sigma. Areas of business TCS' consultants provide services and solutions to customers across industries and business areas such as banking, financial services, insurance, telecom, manufacturing, media and entertainment, retail and consumer goods, transportation, healthcare and life sciences, energy and utilities, and sgovernance. IT services: TCS offers application development and maintenance services over the entire IT application lifecycle, including migration and reengineering, ecommerce and internet services, testing services, architecture and technology consulting, systems integration, as well as packaged software implementation across multiple industry and technology domains.
IT infrastructure: The company offers services that include complete outsourcing of IT networks, consulting and integration, hardware support and
installation, and infrastructure management. Asset-based solutions: TCS utilises its proprietary software assets to deliver solutions to clients in specific industries and has licensed several software intellectual property rights. Besides providing IT solutions to its clients, TCS develops and markets a variety of products across diverse industries. It has developed products such as the Hospital Management System, eIBS, NCS, FIG and Quartz for the banking and financial services industry, CemPac for the cement industry and also software development tools such as MasterCraft, Assent, DataClean and Infrex. Engineering and industrial services: TCS offers a range of engineering services, embedded software and R&D services to diverse clients, assisting in new product development and product lifecycle management through services in the areas of product design, simulation, engineering drafting, computer-aided engineering design and manufacturing, product data management and customisation of engineering software. Consulting: One of the first companies to set up an independent consulting division, TCS today includes consulting as an integrated part of any assignment to its customers in different industry segments. BPO: TCS offers a variety of transaction-based IT-enabled services. These
include inbound call centres, back office support, engineering services and database services. TCS' focus in this space is on transactional services, 24x7 for client needs from various geographies, ensuring business continuity and disaster recovery. Collaborations TCS increases the diversity of its offerings through strategic alliances and joint ventures with global leaders in technology and e-business, such as IBM, Netscape, Microsoft, SAP, Oracle, Compaq, etc. TCS is also a founder member of the Internet Security Alliance (ISA) and a member of the Universal Description, Discovery and Integration project (UDDI), through which it works with world technology leaders to enhance Internet security and usability. Joint ventures and subsidiaries CMC: TCS has business synergies with CMC, especially in system design and engineering,infrastructure management services, third-party equipment supply, and hardware maintenance.An end-to-end solutions provider, CMC is one of India's leading computer networking, facilities management, and maintenance companies (www.cmcltd.com).
InnovaTV Inc: InnovaTV offers solutions using products built around streaming media. These products include eVOLV, an e-learning solution for corporate training; RSVP, which allows hospitals in remote locations with no specialist on site to obtain a second opinion on echo-cardiograms and sonograms; and SAMVAD, which enables remote capture and processing of video over the web for production and distribution of video news (www.evolv.innovatv.com). CONSCRIPTI (proprietary): Conscripti provides information management
consultancy services to South African clients in those areas where such skills and expertise are not available in South Africa. BPO subsidiaries Aviation Software Development Consultancy (ASDC): ASDC was incorporated in 1995 as a joint venture between Singapore Airlines and Tata Sons to develop and maintain software for the aviation industry. Its clients include Emirates and Singapore Airlines (www.asdc.co.in). WTI Advanced Technology: A joint venture involving Westinghouse Electric Corporation, USA, Tata Sons and International Finance Corporation, USA, WTI provides engineering services such as geo-spatial information technology services, CAD/CAM services for engineering applications and data conversion services. Its clients include British Telecom, Qwest, GE, AT&T, Concert, Mississippi Valley Gas and Northern Utilities (www.wtiatl.com). Airline Financial Support Services: This fully owned subsidiary renders revenue accounting services to Swissair, Austrian Airlines, Sabena, Lauda Air and Air Europe. It has now diversified into Qualiflyer support services, distribution support services, navigation support, etc. AFS focuses on the areas of airline revenue accounting, logistics management, airline fares solution, traffic
accounting, passenger interline billing, frequent flyer programme administration, navigation support and customer care and analytics. Its other clients include Malmo Aviation, Loyalty Gate, Singapore Airlines, SN Brussels and UnitPool (www.airlinefinancial.com). TCS Business Transformation Solutions: TCS Business Transformation Solutions, acquired by TCS in June 2004, is a total transaction service provider, delivering insurance solutions that encompass information technology, business process outsourcing and customer care services to support business transactions in the insurance domain (www.tcs-bts.com).
Research and development The Tata Research, Development and Design Centre (TRDDC), the R&D wing of TCS, focuses on applying science and technology research to industrial and social applications. TRDDC studies, invents and improves leading-edge technology tools and engineering techniques and applies its intellectual property to TCS' worldwide commercial projects. TRDDC's strength lies in its
interdisciplinary team of professionals in key areas such as process engineering, tools and technologies and software R&D. There are currently over 700 professionals working on dedicated R&D in TCS. TCS has set up the Advanced Technology Centre (ATC) in Hyderabad. It is part of the corporate R&D activity of TCS, and complements the R&D activities undertaken by TRDDC. ATC carries out R&D in several areas broadly related to secure communication, encryption, and associated activities. It has designed a complete public key infrastructure (PKI) for issuing digital certificates, generation and verification of digital signatures, and other related aspects of secure transactions.
Awards Awards The following is a selection of the many awards TCS has won:
TCS China wins the Hangzhou governments Management Innovation Award for being the first and only company in China to get assessed at both CMMI and PCMM level 5
IBM Asia Pacific Excellence Award 2005 for Consultants & Integrators
TCS-CMC Ranked No 1 in the Dataquest-IDC Customer Satisfaction Audit 2005 done among CIOs in India for IT services
Asian Corporate Social Responsibility Award 2003 for TCS' Adult Literacy
Program
Banker Technology Award 2003 for hallmark project CDSX, executed for the Canadian Depository for Securities Limited (June 6, 2003)
Lotus Beacon 2003 Award from IBM for SmartGov solution (client: the government of Andhra Pradesh; January 27, 2003) Customers TCS has developed IT solutions for over 800 customers all over the world. Our end-to-end solutions help our customers gain efficiency in their business processes. Ultimately, we arm them with that much-needed edge in the marketplace. TCS' roster of clients includes AT&T, Boeing, British Airways, British Telecom, Canadian Depository for Securities, Citibank, Compaq, Dell Computer Corporation, Eaton Corporation, Fidelity Investment, Ford, HSBC, General Motors, General Electric, ING America, Lucent Technologies, Microsoft, Nike, Nortel Networks, Prudential Insurance USA, Qwest, SAAB, Swisscom, Singapore
Tata Elxsi
Profile Tata Elxsi is a technology company with a distinct focus on design. It delivers outsourced product design and R&D services and solutions to customers worldwide, while also providing world-class solutions through four core practices: product design services, design and engineering services, system integration services, and visual computing labs. The company has a team of more than 1,700 engineers and designers. Areas of business Tata Elxsi offers complete and integrated product design solutions including hardware, software and embedded electronics across multiple technology domains such as DSP and embedded software, hardware, multimedia, networking, storage, visual and scientific computing, and wireless. The company also provides mechanical product design for electronic enclosures, appliances and packaging, from concept ideation to implementation and tool design.
Tata Elxsi is strongly associated with styling and industrial design for the automotive industry, with the largest styling team in India delivering styling and digital modeling services to leading car-makers and tier-1 suppliers across the world. The company is the leader in system integration solutions in areas such as CAD / CAM / CAE, scientific computing, life sciences and content creation / manipulation software. Tata Elxsi's youngest division, Visual Computing Labs, excels in providing animation, visual effects and games services to the worldwide entertainment industry. Tata Elxsi is driven by strong design principles and a commitment to ethical business practices. It ensures cost-effective, time-to-market solutions across the product lifecycle for customers in a wide rage of industries: automotive, aerospace, bio-informatics, consumer electronics, entertainment, media telecom, etc. Strong quality processes for design and development, coupled with the latest design tools and infrastructure, have enabled Tata Elxsi to be certified for ISO 9001:2000 and SEI CMMi Level 5 for both hardware and software (exclusively articulated for product design practices, a first in the world). Locations Headquartered in Bangalore, India, Tata Elxsi has a network of over 20 offices worldwide. Its design services are supported by state-of-the-art design and development centers in Bangalore, Thiruvananthapuram and Chennai, while animation and special effects are provided from its Mumbai studio. Presence in the US, the UK, Canada, Germany and the Far East (including Japan) assures easy access to the company's global customers.