Smarter Clicking

SMARTER CLICKING
School Technology Policies that Work! Christopher Wells, Director, IT Policies & Communications Gwinnett County Public Schools
So, is this an infomercial?

2
Why I wrote the book www.Corwin.com
2010 Gwinnett County Public Schools & Christopher W. Wells. All rights reserved.
Organization of this Course

3
Major topics
Follow
chapters of the book Smarter Clicking
Visit the GCPS Website for more information, along with examples of documents:
http://gwinnett.k12.ga.us/gcps-imdweb01.nsf
Key Mindset
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Is a policy or procedure really necessary? What is right for your organization? What does your organization look like?
Focus on the end goal: Technology is for teaching and learning or the support of teaching and learning
OPTIONAL NO LONGER: THE NEED FOR EFFECTIVE SCHOOL TECHNOLOGY POLICIES

What is the purpose for school technology policies? Why are policies necessary for technology use?
Recent Examples
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Lower Merion County student surveillance Overton School Board filming locker rooms North Georgia school district teacher on vacation
Real Classrooms, Real Issues

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Court case: teacher surveillance Computer use as a reward I got this program from a friend
Definitions
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Policy
Short,
overarching concept: The school board believes Usually approved by board and publicly available
Procedure
Longer,
more detailed Define business processes
Definitions
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Position Statement
Defines
the rationales for specific actions Clarifies ongoing questions

Teacher
applications not to be installed on student workstations Wireless networks in schools in limited zones Expectations for teacher websites
Why Policies?
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Student safety in general Legal requirements Protect investments of public funds Support teaching and learning
The Laws
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The Childrens Internet Protection Act (CIPA)

Protection
measure (filter) Policies in place
The Family Educational Rights and Privacy Act (FERPA)

Recently
revised Defines what data is distributable (i.e. directory information) and what is protected
Who Knew?
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School yearbooks Posting student work on the school web page
Expectations of the School Community

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Students Expectations Teachers Expectations Parents Expectations School Community Expectations

Local
businesses Colleges Community-at-Large
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ITS EVERYONES RESPONSIBILITY: COLLABORATING ON TECH POLICY CREATION

How do policies and procedures complement school personnel? What roles do students, parents, staff members, and administrators play?
Who is Involved?
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District leadership data collection, storage, and reporting School leadership model technology use, lead discussions, enforce rules Local school technology teams connect the curriculum to technology, provide training, support staff
The Point of Policies

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Avoid long lists of unacceptable behaviors Focus on the use of technology for acceptable instructional goals and objectives

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How are policies perceived in your school or district? Would you describe your understanding of technology policies as
Unaware?
Confused? Knowledgeable?
Beginning?
Dont Forget to Get Feedback

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Local school staff members Parents Community members
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GOOD FENCES MAKE GOOD USERS: POLICIES FOR PROTECTING PRIVACY

What information is restricted? How are learning community members protected?
Legal Perspectives
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FERPA All students and their families HIPAA All students needing medical assistance Gramm-Leach-Bliley Act All students receiving school lunch assistance

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True story: Parent volunteer in media center observes a neighbors child and his selections. She makes a comment to the neighbor, who complains to the school. Who is at fault?
Student-Volunteered Data
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Social networks Special interest groups Bullying activities Special sales and fund-raising opportunities yearbook, book fairs, club fund raisers, etc.

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Who is involved in the release of parent name and address information for yearbook sales? Is there an agreement that the data cant be sold? Is there an agreement that the data is deleted when the yearbook is completed?
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KEEPING MONEY IN THE CHECKING ACCOUNT: PROTECTING TECH INVESTMENTS

How can technology investments be protected through policies and procedures?
Total Cost of Ownership (TCO)

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Business concept factors in the costs of support, installation, training, software, upgrades, and other ongoing costs Examples: virus protection software, training classes, software installed on the machine, warranties, repairs, support personnel, upgrades
Public Funds Public Access

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Technology is purchased for teaching and learning Technology is not owned by the community Technology is not owned by the staff members

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A parent wants to park early in the bus line and check her e-mail in the school media center A parent volunteer wants to check her e-mail after she is done helping in a classroom How would you respond?
Online Software / Services

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Plus: Little or no infrastructure cost Plus: Internet accessible Plus: Connected to a curriculum segment Minus: Will the data be kept confidentially? Minus: How is the vendors technology kept safe? Minus: Is there a vendor representative?

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True story: While attending a conference session by one of her favorite vendors, the teacher notices that the vendor is demonstrating the software with live data specifically, some of her students data How could this have been avoided?
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TECHNOLOGY ACCESS POLICIES

Who receives access to specific systems?
Acceptable Use Policies (AUPs)

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Usually required by law Typically includes

Explanation
of school technology
use Overview of appropriate uses Overview of inappropriate uses Consequences Whom to contact with further questions
Who Gets an AUP?

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Students Staff members Technology team members Portal users Special users (parent volunteers, vendors, portal users, etc.)
Passwords
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Policies and procedures should clarify

Role
of passwords Length of passwords Protection of passwords Frequency of password refresh
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BUTTONS, BELLS, AND FLASHING LIGHTS: MANAGING K-12 INTERNET USE

How is the internet being used and misused for instruction?
Changing Concepts
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Copyright Data collection Privacy rights Freedom of speech

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A student photographs another student at school with her cellphone and posts it on a social network with unpleasant comments. Should the school be involved?
Policies to Support Instruction on the Internet

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Web filtering (either categorical or contentbased) Effective instructional technology guidelines, including content and media review teams Provisions for user activity audits Safe collaboration spaces Resources available from home
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NO STONE UNTURNED: IMPLEMENTING TECHNOLOGY POLICIES

How can the school culture be changed?
Classroom Culture
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Teachers perceptions of technology Students perceptions of technology Is the computer used as a reward or off time when work is completed? Are technology standards in the curriculum? Are school computer labs being used?
Technology Team Members

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Consistent messages Ongoing education Policy education at every faculty meeting Avoid focusing on negative messages; instead, focus on a teachers strong technology uses
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Managing Community Responses
Supportive responses Negative responses Focus on the end goal: Technology is for teaching and learning or the support of teaching and learning

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True story: Blocking Wikipedia What else is available? What is the consistent message?
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EMERGING TECHNOLOGY CONCERNS

How can emerging technologies be used inappropriately? What emerging technology can be used effectively for instruction?
Cell Phones, for Example

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Policies typically around three positions:

Students
may NOT bring cell phones on campus Students MAY bring cell phones, but cannot use them during the school day Students MAY use cell phones, as long as teaching and learning is not disrupted
Which position does your school / district take?

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Students created a Smith Middle School Sucks fan page on Facebook Is this something that the school should address?
Access is not Approval

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Ubiquitous technology Student misuse (Blogging, offtask) Staff member misuse (Running personal businesses) Back to the core: Teaching and learning and the support of teaching and learning
Student- and Teacher-Owned Technology

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Policies should define access, if any, for student- and teacher-owned technology Who signs an AUP? (Answer: EVERYONE!) Who has access to the wireless network? Who has access to off-hours technology?
Community
schools College classes Sports and booster groups
Limiting Risks
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Testing protocols for vendor-provided software / hardware Social networking sites, even the safe ones Student-managed web sites What impacts teaching and learning?
Key Policy Development Points

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When developing policies, remember:

Avoid
specific technologies, but focus on the functions (i.e. not Facebook but Social Networking) Provide realistic examples new technology is not automatically bad Clearly define responsibilities for safe schools Identify consequences for inappropriate uses
Sample Resources
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Sample AUP components Sample Information Access Policy components Sample Internet Policy components Sample Technology Investment Protection guidelines Sample School Web Page components
Contact
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Christopher W. Wells 437 Old Peachtree Road NW Suwanee, GA 30024 Christopher_wells@gwinnett.k12.g a.us 678-301-6510

Smarter Clicking - CWells - COSN 093010

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So, is this an infomercial?

Why I wrote the book www.Corwin.com

Organization of this Course

chapters of the book Smarter Clicking

OPTIONAL NO LONGER: THE NEED FOR EFFECTIVE SCHOOL TECHNOLOGY POLICIES

Real Classrooms, Real Issues

more detailed Define business processes

the rationales for specific actions Clarifies ongoing questions

The Childrens Internet Protection Act (CIPA)

measure (filter) Policies in place

The Family Educational Rights and Privacy Act (FERPA)

School yearbooks Posting student work on the school web page

Expectations of the School Community

Students Expectations Teachers Expectations Parents Expectations School Community Expectations

businesses Colleges Community-at-Large

ITS EVERYONES RESPONSIBILITY: COLLABORATING ON TECH POLICY CREATION

The Point of Policies

Real Classrooms, Real Issues

Dont Forget to Get Feedback

Local school staff members Parents Community members

GOOD FENCES MAKE GOOD USERS: POLICIES FOR PROTECTING PRIVACY

Real Classrooms, Real Issues

Real Classrooms, Real Issues

KEEPING MONEY IN THE CHECKING ACCOUNT: PROTECTING TECH INVESTMENTS

Total Cost of Ownership (TCO)

Public Funds Public Access

Real Classrooms, Real Issues

Online Software / Services

Real Classrooms, Real Issues

TECHNOLOGY ACCESS POLICIES

Acceptable Use Policies (AUPs)

Usually required by law Typically includes

Who Gets an AUP?

Policies and procedures should clarify

of passwords Length of passwords Protection of passwords Frequency of password refresh

BUTTONS, BELLS, AND FLASHING LIGHTS: MANAGING K-12 INTERNET USE

Copyright Data collection Privacy rights Freedom of speech

Real Classrooms, Real Issues

Policies to Support Instruction on the Internet

NO STONE UNTURNED: IMPLEMENTING TECHNOLOGY POLICIES

Technology Team Members

Managing Community Responses

Real Classrooms, Real Issues

EMERGING TECHNOLOGY CONCERNS

Cell Phones, for Example

Policies typically around three positions:

Which position does your school / district take?

Real Classrooms, Real Issues

Access is not Approval

Student- and Teacher-Owned Technology

schools College classes Sports and booster groups

Key Policy Development Points

When developing policies, remember:

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