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Application of six sigma to manufacturing and service sector including IT

What is Six Sigma? Sigma is a Greek alphabet and is used in statistics as a measure of variation in a process i.e. the capability of the process to perform defect free work. A defect is anything that results in customer dissatisfaction. As sigma increases, cost and cycle time go down while profitability, productivity and customer satisfaction go up. Six sigma is a high performance, data driven approach for analyzing the root causes of business processes/ problems and solving them. Six Sigma Methodology: DMAIC process of problem solving i.e. Define, Measure, Analyze, Improve and Control is one of the most common Six Sigma methodologies which is given below in brief: Define – Identify, evaluate and select projects for improvement and select teams. Measure – Collect data on size of the selected problem, identify key customer requirements, determine key product and process characteristics. Analyze – Analyze data, establish and confirm the “ vital few “ determinants of the performance. Improve – Design and carry out experiments to establish cause & effect relationships and optimize the process. Control – Design the controls; make improvements, implement and monitor.

Six Sigma in manufacturing sector:
Six Sigma implementation methodology in a manufacturing organization encompasses the following steps. 1. Concept Introduction Seminar – for senior and operational management. 2. Formulating Six Sigma Deployment Strategy – with senior management. 3. Selection of the Six Sigma Projects – in consultation with senior and operational management. 4. Selection of Suitable Champions, Black and Green Belt candidates. 5. Clearly defining the Roles and Responsibilities. 6. Training for Six Sigma Awareness, as also for Champions, Green and Black Belts. 7. Consulting and Hand Holding for Implementation of Six Sigma Projects. 8. Assisting the Champions in Tollgate Reviews and Final Project Evaluation. 9. Participation in the Monthly Review by the Steering Committee.

Benefit Of Six Sigma Manufacturing
Six sigma manufacturing is actually one of the most popular methods used by people in the world nowadays to improve the efficiency of production. This is regarded as a valued strategy for management and a lot of organizations are actually using this method to get the positive result in production of goods and services.

There are a lot of benefits that people can obtain from six sigma manufacturing. First of all. a certain variety of standard would be accepted. As a result. Next. the companies working processes would need to be understood. people would not think that this is possible. If you are interested in learning more. the Six Sigma team implements an . They can make use of the variations to develop some new products if they are careful enough.A lot of people have proved that this method works indeed. Since they would accept a certain range of variation. Firstly. 6 Sigma can definitely implement quality in any industry. the first step would be detecting the particular defect. which can save a lot of the research cost and the risk of failure in development would be lowered as well. they can use some standards which are similar but not exactly the same as the normal standard. people have to believe that there is room for improvement. 6 Sigma delves deeply into the subject of soft skills. Some businessmen would always think that they are the best and they would not accept that they are some areas that the business can improve. generating business expansion and gaining knowledge about the service sectors business processes. Yes. It would try to remove the defects in production and the business processes so that variations would not be so great in the production standard. Of course. Hence. Most service industries revolve around areas of finance. human resources and sales and marketing. it can allow the company to adjust the standard of product efficiently. why and how often these defects occur. It would employ several tools to control the quality and statistical methods would also be used to meet the areas which are under the target of the businessmen. data will be collected to observe how. Secondly. they would fail to understand how to use six sigma manufacturing. As a result. In the foreseeable future. Sometimes. Under the six sigma manufacturing standard. Six Sigma can be applied to a company that provides housekeeping services. this kind of business management strategy can successfully reduce the number of defected products. you can try to visit some useful websites on the internet about business management strategy. Six sigma manufacturing would focus on making business process to be more efficient. And when the manufacturer finds that the normal standard is not very appropriate. As the main aim of this methodology is to reduce defects. this kind of management strategy actually bases on several assumptions. Secondly. In the manufacturing sector. There are a lot of benefits that people can obtain from using six sigma manufacturing. the wasted cost of production could be eliminated and the overall revenue could be improved. this would be a very great thing for the research and development department. They can use the variation in six sigma manufacturing to test whether it is possible to make brand new products out of the original products. Six sigma in service sector: How 6 Sigma Can Benefit The Service Industry: Six Sigma goes in to the details of improving customer service. they can use the variation to select the best product when some of the input variables are changed. Using the DMIAC method or the define-measure-improve-analyze-control method. it is expected that six sigma manufacturing would be more and more popular because a lot of people are now looking for efficient management methods and they would try to improve the quality of their products because they know that would be ruled out if they do not improve.

Software Six Sigma helps to speed up the test and integration aspects of product development and allows the delivery of high quality products to consumers. Aside from the financial savings. both internal and external. Six Sigma and its use in Software Development Six Sigma and its use in Software Development is often referred to as Software Six Sigma. which consist of anything from software licensing and renewal to hardware in storage and throughout the building as well as backup tapes sent offsite. Six Sigma training can help teach employees in the IT Department ways to approach this philosophy more frugally. accelerate and sustain the process of making programs. Opportunities for providing support to customers will be maximized with less downtime and wasted time on projects that don’t require immediate attention. it’s easy for companies to lose track of what they even have. Six Sigma training can also help an IT Department with job management skills. Clearly there are several ways in which Six Sigma training can benefit the IT Department. Not fixing the correct issues right away can halt productivity throughout the entire company. With savings like this. Meeting the bottom-line as cheaply and efficiently as possible is a goal for every company and this is easier to do with Six Sigma. This department is never without a huge workload. Rather than making what can be considered unnecessary purchases. Job prioritization is essential with IT projects. and each day brings with it new requests coupled with older ones that have yet to be completed. Overhead is greatly reduced with this shift in thinking. Finally. While there is some validity in this “replace it” philosophy. IT Departments generally also have issues with inventory. Six Sigma Training for IT Departments The IT Department at a company is often the one with the highest of budgets and with good reason. IT Departments can more easily afford those big projects that might be necessary in upcoming years. This is a strategy used to improve. It also improves the predictability and repeatability of the development process.outstanding employees method of working as the normal method for all employees. Learning 6 sigma philosophies will assist with job prioritization and time management. making it easier to see what’s on hand and what’s needed for future endeavors. and software goes out of date so quickly (as well as computers and other equipment). IT Departments may be resistant to anything new as they fail to see how they can benefit from any type of process improvement methodology. With so much inventory turnover to keep track of. The IT Department tends to replace equipment more often than they do repair it. new employees are taught the correct techniques. This process applies SPC or Statistical Process Control and other similar . Systems can be implemented to ensure that all inventory is accounted for and documented. employees will learn to make due with the resources they have available. This can make for inpatient customers of all kinds. Learning inventory control is another benefit of Six Sigma training. most IT Departments find it easier and less timeconsuming to just purchase the newest models. Rather than spend money to upgrade existing machines.

and requirements. and lastly. In turn. ● There are far too many competing programs in effect such as ISO 9000. such as its ability to correctly measure data. This is an effective management program which uses these tools to provide engineers with factual management decisions. These tools are collectively referred to as the 6 sigma tool kit. architecture. is mainly based on the applications within software development. This process allows engineers to predict issues that may arise based on their probability of happening. there are still many applications of Software Six Sigma today. Software development is in constant need of problem solving in order to provide defect free products. ● Training and certification can be a lengthy and time consuming process. it improves the quantitative management relating to product quality. Total Quality Management and Capability Maturity Model. It is used to continuously improve processes and quality. There have been some organizations which still struggle with this process. thus developers are usually able to solve these issues on their own. This process is used to categorize the tools. These barriers include: ● Projects are not a very useful or integral aspect of developmental problem solving. use statistical tools in order to provide real time analysis and decisions. which results in less errors overall. There are some barriers as it concerns to Six Sigma use in software development. ● Poor sponsorship opportunities and complex allocation of responsibilities does not help the product development and process improvement aspects. modules. and product metrics in order to stabilize the process.applications that are necessary within the test cases. accurately quantify the SPC and its benefits and costs. accurately plan development procedures using historical data. . Although software development and management differ from what Six Sigma is used to control. ● Software is inherently different. to predict high quality products. ● Standard processes do not fully relate to the process of software development. processes. There are various aspects of this process.