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The Right Way to Apply Procedures
• Many companies complain that most of their processes and planning don’t work well.
What is going on?
• They expressed frustration that their teams had spent countless hours studying other well-known companies and had copied most of the best features, but somehow what worked elsewhere didn't work for their companies.
• It would be easy to say that processes and tools cannot be picked up and moved from one organization to another. • After all, each organization is unique:
– with different markets, commercial forces, structures, histories, leadership, and cultures.
• But if there weren't any universals, the sharing and transferring of best practices would be a waste of time, and there would be little learning across companies. • But in truth many companies had huge benefits from "stealing” good practices from others.
• Why do some organizations succeed at utilizing processes and tools developed elsewhere while others fail? • We have prepared 02 important approaches.
Lack of Adaptation
• The first pitfall is the temptation to take on a process or tool without tailoring it to the new environment. • Because companies are so different, it is rare that a practice developed in one place can be applied elsewhere without significant customization.
Lack of Adaptation
• This not only requires learning the tool or process, but truly understanding the principles behind it. • Practice comprehension calls for hard work — far beyond making road trips or sending a few people for training.
Lack of Adoption
• The second pitfall is to utilize a borrowed process or tool without full leadership support and commitment, as though just having the tool itself will generate the desired results. • A former client at GE called this "the difference between doing it and really doing it.”
• Being successful at doing this requires more than just identifying and borrowing best practices; it also requires adaptation to your culture and full adoption by your leadership.
Lico Reis Consultoria & Línguas
Roberto Lico Reis
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