Axia College Material

Appendix B Roles and Behaviors
Flip-flops is a family restaurant with a beach feel. This restaurant is best compared to TGIFridays or Joes Crab Shack. This is a friendly atmosphere. A wide variety of food to choose from at an affordable price. This is the kind of place that you could take your kids as well as your parents.

Description of Company

Roles and Behaviors
Entrepreneurs Entrepreneurs are responsible for the overall function of the business. All business decisions are ran through the entrepreneur at a weekly business meeting,

Managers are responsible for the day to day operations of the restaurant and make sure the operations go at a smooth fast pace. Managers are responsible for interviewing and hiring as well as the entrepreneur. Managers

Employees

From the dishwasher to the head chef, all employees have a job that makes the company work. Employees will work together and leave their differences at the door. Employees will be clean shaven or facial hair neatly groomed. Clean uniform at all times when reporting for work. Employees will always treat the guest with the utmost respect. We want the customer to return and have a memorable experience.

What behaviors and attitudes should be cultivated in your organization?

Hard work is a good trait to have when working for this company. It is also good to have great customer service skills in this business. Although the customer isn’t always right, we want to keep them happy and returning.

BUS 210

BUS 210

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