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ENJOY YOUR JOB!

- ZU LEISTUNGSPRINZIP UND GENIEßEN IM

KAPITALISMUS
Late NITE Lacan, IWK, 03.11.2011 Noah Holtwiesche

LACAN: SEM XX, S. 9

VOM SCIENTIFIC MANAGEMENT ZUM PERFORMANCE MANAGEMENT

69

Delineation of performance

OTHER VISIONS OF “CUSTOMERS” (stakeholders):

TRADITIONAL VISION

aus: Business Performance Measurement. Theory and Practice

Environmental acceptability of the firm Repurchase patterns Labor satisfaction Other Indicators of process operations Competence(s) Brand image Market awareness intelligence Type of training Maintenance policy Negotiation structures

PRODUCT ATTRIBUTES
service working conditions quality flexibility innovation delivery

CUSTOMERS Customer satisfaction Sales
price

PROCESSES

COSTS Accounting “income” Social context Investments policy

Type of information flows Multi-qualification

Partnerships, customers and supplier relationships Co- or monoresponsibility structure

Figure 5.1.

The performance tree. Source: Adapted from Lebas, l995.

MARCUSES AUSGANGSSITUATION

MARCUSE: GESELLSCHAFT UND TRIEBSTRUKTUR

MARCUSES ANTHROPOLOGIE DES KAPITALISMUS

ABSORPTION DER LUST DURCH DAS KAPITALISTISCHE SYSTEM

ES GIBT KEIN RICHTIGES GENIEßEN IM FALSCHEN

FLOW UND PERFORMANCE PRINCIPLE

Flow und Enjoyment

Text

LUST UND REALITÄTSPRINZIP BEI CSIKSCENTMIHALYI

AUSFORMUNGEN DES GENIEßENS

MARCUSE VS. CZIKSZENTMIHALYI