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What’s in modeling ? Situation today Objectives of Process Management ARIS Framework and methods ARIS suite of products Live demo
Example of models
Why do we need models?
Visualize final situation Show relationships between “objects”
Focus on one aspect at a time Reuse patterns/objects
Standard symbols Go in details
What’s in business process modeling? Business models are excellent communication devices Business professionals can model alternatives before committing Business models are key element for designing physical IT architectures Closing the communication gap between IT and business Page 5 .
Business Process model address important issues How Does It All Fit Together? Will It Work? What Do We Need? How Do We Do It? Who Can Do It? How Important Is It? Where Does It Go? Who’s Overloaded? How Did We Do? Models Process Interrelationships Simulates Alternative Realities Provides Resource Requirements Externalizes Rules and Flow from IT Defines Roles Defines Priorities Intelligently Routes Work Balances Queues Provides Workflow Statistics Page 6 .
Situation today Economical situation: back to the basics Globalisation Cost reduction Merge/Acquisition Performance IT situation Decentralized/centralized Web services/BPML Integration Multiple platform Page 7 .
Business Process complexity is increasing Page 8 .
How well do we know our processes? Questions : What ? Content Partner Information / Knowledge Money Transactions How ? Services Products Technology Organisation Services Products Money Transactions Information / Knowledge Services Products Money Transactions Information / Knowledge Enterprise Suppliers Customers Page 9 .
Objectives of Business Process Management Quality Aligning added-value with the client's interests Lowering the incidence of mistakes Costs Avoidance of nonproductive activities Optimize resources usage Time Reduction of waiting times Reduce delivery time Time to market Page 10 .
Modeling of business processes beyond functional boundaries and company boundaries Revealing weak points in existing organisational and process structure Clear definition of responsibilities Transparency of business processes Page 11 ..Objectives of Business Process Management Description of the business processes. business data..
The Process Repository foundation Strategic Management Measures & Standards Process Best Practices Process Management Activity Based Costing Other: Training Procedures Etc. Process Repository Process Dictionary Process Storage Operational Data Store(s) Page 12 .
SCM and CRM Software Implementation of E-Business Solutions Process Performance Monitoring Activity Based Cost Calculation Knowledge Management E-Business Engineering Workflow BPR Effect Change Processes with reference to Business Processes Business Reality Page 13 .Companies In Transition Implementation of ERP.
The vision for continuous improvements Op timi zation ARIS (e)Business Process Engineering (e)Business Process Controlling ARIS PPM ARIS for mySAP.com tio n (e)Business Process Execution ea M Page 14 su rem ent ARIS 6 Collaborative Suite a Process Performance Manager Im plem t en .
analysis implementation and optimization. Page 15 .Methodology & tools A modeling tool is more than a drawing tool Aris is a framework for describing company structures. processes and business application systems Aris is process oriented and allows business process design.
Processes represent the flow of work and information throughout the business [BOMSIG 1995] Page 16 .What is a business Processes A few definitions: A business process is a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer [Hammer and Champy 1993].
Disadvantages of non-standardized language Page 17 .
Business Process Components Events trigger functions Functions generate events Trace Order Feedback Received Function Customer Order Received Confirmation of Customer Order Order Confirmation Created Event Event Function Event Production Plan Production Plan Created Function Event Page 18 .
Business Process Components Data Data is processed in the functions Data Customer Data Production Data Trace Order Feedback Received Data Customer Order Received Confirmation of Customer Order Order Confirmation Created Resources Production Plan Production Plan Created Page 19 .
Business Process Components Employee Mrs. Müller Production Data Employees are responsible for functions Customer Data Trace Order Feedback Received Customer Order Received Confirmation of Customer Order Order Confirmation Created Resources Mr. Schmidt Production Plan Production Plan Created Employee Employee Page 20 Mr. Meyer .
Schmidt Production Plan Production Plan Created Organisational Unit Organisational Unit Page 21 Production Planing Mr. Müller Production Data Employees belong to organisational units Customer Data Trace Order Feedback Received Customer Order Received Confirmation of Customer Order Order Confirmation Created Resources Sales Mr.Business Process Components Organisational Unit Production Mrs. Meyer .
Schmidt Production Plan Production Plan Created Production Planing Mr. Müller Production Data Product/ Service Customer Order Product/ Service Customer Order Customer Data Product/ Service Customer Order Confirmation Trace Order Feedback Received Product/ Service Customer Order Received Confirmation of Customer Order Order Confirmation Created Resources Production Plan Sales Mr.Business Process Components Functions create and process services Production Mrs. Meyer Page 22 .
Reduction in Complexity via View Formation Data View Data Event Function Event Function Function View Org. Unit Employee Product/service Organisation View Page 23 Product / Service View .
Sales. Accounts) Process View The relationship between data.: Production Plan Creation.ARIS Views Data View What information is important? (ie. Order Processing) Organization View Which organizational units exist? (ie. Product.: Purchasing. customer invoice) Data View Process View Function View Product / Service View Page 24 .: checked order.: Customer. Supplier. functions and organizational units Product/Service View Which products/services are important? (ie. Material Calculation) Organisational View Function View Which functions will be performed? (ie.
Integration Method Management Materials administration Scheduling Purchasing Sales Inquiry is received Inquiry processing Inquiry is processed Customer Customer quotation Sales processing Sales Quotation Inquiry processing processing Check Credit rating Determine delivery date Quotation Inquiry Inquiry Quotation processing Customer inquiry Customer quotation Customer order .
the size of the company or the available software Page 26 .-W.ARIS leading the way towards Business Process Management ARIS = Architecture of Integrated Information Systems Framework concept to describe companies and application software Developed by Prof. A. Dr. Scheer Uses standard modeling methods Concentrates on the business process Effective in all areas: independent of the number of departments.
ARIS Drill down possibilities Organizational Chart Risk Diagram Overview Core processes Value Chain Diagram Level 1 Main processes Value Chain Diagram Level 2 Processes eEPC Function Allocation Diagram KPI Allocation Diagram Level 3 Page 27 .
Why ARIS ? Gartner Research April 2002 Aris ARIS extends its position as „the far and away leader in the BPR tool market“ (Gartner Group) Page 28 .
Architecture of ARIS MS Windows Platform JAVA Platform ARIS Toolset ARIS Easy Design ARIS for mySAP.com mySAP. Web Designer ARIS Simulation ARIS ABC ARIS Web Publisher ARIS Application Server RDBMS (e.g. Oracle) Database system Page 29 Internet/ Intranet/ Extranet 3 tier Architecture Web enabling .
ARIS Web Designer .Scenario ARIS 3 tier Architecture Application Server LAN • ARIS Toolset • ARIS Easy Design Common Repository Database system Internet RDBMS (e. Oracle) Web enabled Page 30 .g.
com ARIS ABC ARIS Simulation QM Scout Page 31 SAP RBE Scout .Collaborative Suite ARIS Web Designer ARIS Toolset ARIS Easy Design ARIS PPM ARIS Web Publisher ARIS BSC ARIS for mySAP.ARIS 6 .
ARIS Web Publisher: Online process documents Page 32 .
clear implementation of new processes Page 33 . worldwide communication of your business processes via the Internet or Intranet Web based user interface for quick comprehension and employee acceptance Overcomes constraints in terms of time and space regarding information distribution Paperless rollout of business process documentation Fast.ARIS Web Publisher Role based access for a working knowledge management Fast.
ARIS Web Publisher Page 34 .
SAP R/3 as well as any application. Page 35 .Direct access on important documents Sales 2000 Even for Lotus Notes.
Fast feedback to the right adress Page 36 .
Benefits Hundreds of users on one Repository Thin client ARIS Web Client Very easy handling Platform independent World wide distributed business modeling Specific tools for different user groups Easy installation/ distribution Graphical modeling Table modeling Page 37 Feedback / Attribute editing .ARIS Web Designer .
Web Designer : Web Based modeling tool Page 38 .
ARIS Toolset : Unique process analysis tool Page 39 .
Graphical Analysis Functions Graphical analysis of goal Graphical analysis of goal accomplishment and of all accomplishment and of all defined KPI (Managment defined KPI (Managment View) View) Page 40 .
Page 41 .
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