CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. The PC needs a 24-to-20 pin ATX adapter. The PC needs a NLX to ATX adapter.actualtests." . SDD B. Tape D. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. D. The PC needs an AT-to-ATX adapter. B. Flash C. C. WiFi Protected Access (WPA) D. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket.com Ac tua lTe A.co m 7 . Intrusion detection C.www. Any Time. Which of the following can be disabled in the BIOS to prevent this message from appearing? . The PC needs a 26-to-20 pin ATX adapter. Which of the following is needed to solve this issue? A. Trusted Platform Module (TPM) B.

HDMI . Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A.com Ac tua lTe sts A. DVI B. Satellite D. After extracting the driver. 6-pin mini-DIN D. MIDI C.co m Which of the following connectors are used for musical equipment? 8 . Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound.www. System Information B.actualtests. Cable C. how would the technician update the driver? A. Device Manager> expand 'Sound. Any Time. Hardware Compatibility List "Pass Any Exam." .CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. DSL B. video and game controllers'>double click on the name of the sound card> Troubleshoot' B.

com 9 Ac tua lTe A.0.1. 192. "Pass Any Exam.0.www. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.1. which of the following is true? .255.255 C.CompTIA 220-701: Practice Exam C. However. Which of the following components has MOST likely failed? A. Power supply C.255 D. Watson D. Dr.255. A wax-based substance is melted and applied directly to the media.255.0.co m Answer: A .actualtests.255. 128. sts In the laser printing process.255.0-255. because of the wide variety of models shipping with this BIOS.0-223.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. Toner is applied to a photoconductor and transferred to the media." .1-126. NIC D.0. Any Time. D.255 B. C.255. 224. the beep codes may vary. and 2 short beeps. B. Heat is applied to heat-sensitive media to create an image. Toner is sprayed to the media.255. Sound card B.255.0. 1.0-191.0.

ST C. RJ-45 B.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A.actualtests.co Which of the following connector types is used on CAT5e cable? m . NAT translation D. The technician comes to the conclusion that liquid was "Pass Any Exam. Which of the following describes the method the technician would MOST likely use? tua lTe sts A." . Blu-Ray D. WPA encryption B. the technician discovers that the user was eating lunch while typing the document.www. RJ-11 D. MAC filtering C. Floppy B.com 10 Ac A technician is installing Windows Vista onto a new computer locally. BNC . DVD C. in which the keys are not typing anything within document editing software. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. Any Time. After questioning the user. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue.

Ask the user open-ended questions. QUESTION NO: 33 "Pass Any Exam. Any Time. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Update the firmware in the printer. C. chipset. Make closing notes of the repair.3 V rails. 15 E. which of the following would be the NEXT step to follow? A. The printer successfully feeds paper through the unit while running the manufacturer's print test.www. Verify the system functionality. 6 D. 5 C. but nothing is being printed on the paper. Which of the following should the technician do FIRST? A.3 V for power supply. B. D. PCI . Replace the fuser in this printer. Check the ink cartridges for proper ink levels.com 11 Ac tua lTe sts .3 B. Replace the keyboard with a new keyboard. B. RAM.co m . D. C. Check the toner levels in the printer.CompTIA 220-701: Practice Exam spilled onto the keyboard.actualtests. A. 3." .B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). AGP and ISA cards) used 5 V or 3. because most of the electronic components (CPU. According to the troubleshooting theory. 24 Answer: A.

Roll back the video driver C. Reduce heat on a component through evaporation C. when the video game starts the computer crashes. Provide for heat transfer from a component to theheatsink D. Run a System Defragmentation D.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. 21 B. Any Time." .actualtests. Barcode reader B.www. 25 D. Which of the following should the technician perform FIRST? A. 23 C. KVM D. 80 "Pass Any Exam. Smart card reader C.com Ac A. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A.co m 12 . Insulate a component from the friction of theheatsink B. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Update the video driver B. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.

www.co m . Close the document without commenting to the user and proceed with the work. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Intrusion detection C. C. Flexible PVC outer jacket C. Which of the following steps would be BEST to take? A. Complex logon passwords D. Upon making the connection. Without it the computer will not "Pass Any Exam. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Power on password B. When the system is first turned on it will prompt for the Power On password. Leave the document open and do not mention it to the user and proceed with the work. Any Time. the technician discovers the customer has a confidential document open." .actualtests. D. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Recommended for analog phone lines B. Copy the document to a network drive as a backup so that work can proceed. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Recommended for ceiling use only D. B. Ask the user to close the document so that the work can proceed.com 13 Ac QUESTION NO: 39 tua lTe sts .

C.co A technician is trying to install a previous-generation expansion card into their new laptop. Answer: B "Pass Any Exam. the card refuses to fit into the expansion slot. RJ-45 B. However.com Ac QUESTION NO: 42 tua Answer: D lTe A. Any Time. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The expansion slot needs to be enabled in the BIOS first. The computer's BIOShas the flash drive above the hard disk in the boot order priority list.www. The card is a PCMCIA card and the laptop supports PCI Express cards. Which of the following is MOST likely preventing the machine from booting normally? A. RJ-11 C. USB printer. Which of the following is MOST likely the reason? m 14 ." . sts . D. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The computer's BIOShas the USB printer below the hard disk in the boot order priority list.actualtests. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. C. The card needs to have the compatibility jumpers set before it can be installed into the system. and USB webcam installed and connected. BNC D. B. D. B. The card is a PCI Express card and the laptop supports PCMCIA.CompTIA 220-701: Practice Exam continue to boot.' It has a USB flash drive. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Any Time.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Upgrade the processor B. Request the manager to assist in the situation. A.www. Start>Settings>Control Panel>Accessibility Options D. C. D. Start>Settings>Control Panel>Administrative Tools C. Upgrade the firmware E. Take a long break to step away to relax and refocus. Which of the following is the BEST course of action? A. Delete existing programs D. It is inhibiting progress because the technician cannot concentrate and becomes irritated. Update the BIOS C. After checking to make sure the network printer is available. Leave the station and call another technician to complete the repair. B.actualtests. Delete personal data Answer: B. which of the following are best practices? (Select TWO)." . Politely inform the user that all questions will be answered later.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Start>Settings>Network Connections B. Which of the following devices are the additional four pins used? "Pass Any Exam.co m . A. another user begins asking irrelevant questions.D QUESTION NO: 64 While a technician is working on an employee's computer. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts .

co m 22 .CompTIA 220-701: Practice Exam A. Incompatible cabling B. Extra drives B. Any Time." . Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Personal calls B.actualtests. Cultural sensitivity C. Widgets D.com Ac A. Positive attitude Answer: A "Pass Any Exam. a user is unable to print documents to locally attached printers or network printers. Printer hardware problem C. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Incompatible print driver D. Features C. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.www. Print spooler is not running tua lTe On a Windows computer. Applets B. The processor C. Timeliness D. Extra RAM D. The user was able to print previously.

11a B.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. printer.com Ac tua lTe sts . 802. Anti-adware software C.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Anti-virus software D. and network when using a laptop? "Pass Any Exam.11b C. 802. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. mouse. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. 802. Use a lint free cloth and glass cleaner B. Use a dry paper towel and an anti-static strap C." . monitor. Anti-spyware software B. Any Time.www. Use a slightly damp cloth and a vacuum D.4GHz band with a maximum data rate of 11Mbps? A.actualtests.11g D.co m 23 . 802.

Allow the restoration of a previously made image of a desktop through the command prompt. Any Time.0. C.actualtests. Docking station D.0 B. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .co m 24 .www.255 D. Provide a way to access the hard drive in an emergency through the command prompt.CompTIA 220-701: Practice Exam A. Provide a way to recover corrupted print jobs through the command prompt.255. Bluetooth B. C. 224. B.0. After they finish explaining. Network hub C.0 Answer: D "Pass Any Exam." .com Ac tua A. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. B. 192. Listen and do not interrupt the customer. Offer different repair options for the user's convenience. Delete a virus that has infected the hard drive through the command prompt.0.255 C. D. Restate the issue or question to verify understanding. 127.0. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.255. D.255. 255. a technician's NEXT course of action should be to: A.255. Provide proper documentation on the services provided.

CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. The processors contain 64K new transistors. SpeedStep technology C.actualtests.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . Zip drive C. SD card B. D. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. The processors are made with a 64nm manufacturing process. Any Time. Dual core processing . Quad core processing D.www. Hyper-threading B. Stylus "Pass Any Exam. The processors provide a 64-bit register. Blu-Ray D.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. AMD Athlon 64 and 64 FX? A. C." . B. The processors have an additional 64 instruction sets. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A.

com Ac tua lTe sts A. NTFS D. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. PCI B. ISA D. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. PCIe C.co m Which of the following file systems MUST be used when implementing EFS? 26 . "Pass Any Exam. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. FAT32 B. CDFS . The hard drive needs ATA drivers loaded via the F6 option during install. Any Time.www. FAT C. Smart card C." .actualtests. Biometrics D. Which of the following is the MOST likely reason? A. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.CompTIA 220-701: Practice Exam B.

A token device C. Of which of the following is this an example of? tua lTe sts .CompTIA 220-701: Practice Exam B.co m . C. KVM C. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. otherwise it may try to boot from floppy ). it will ask you if you want to install drivers.actualtests. The hard drive is incompatible with Windows XP and needs replacement. which of the following troubleshooting steps should be done? "Pass Any Exam. A biometric device D. PCMCIA card D. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. Docking station Answer: D QUESTION NO: 85 A. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. A smart card reader B. Just at this point press F6 and show the drivers on the floppy. The hard drive needs SATA drivers loaded via the F6 option during install.com 27 Ac A technician has a security device which displays a number that changes overtime. Before the drive is replaced." . D. PCI Express card B.www. The hard drive did not have the jumpers configured correctly and needs to be checked. Any Time. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing.

Device Manager B.mmc B. this is fine.CompTIA 220-701: Practice Exam A. The first is to use the MS Configuration Utility by typing msconfig. but the information is limited. services.exe D. Establish a theory of probable cause B. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. If you want a quick visual of which items are running or stopped. services. sts ." . The Services window will open. Identify the problem C. followed by clicking the Services tab.actualtests. msinfo32. gpedit.msc from the Run option on the Start Menu. MSINF032 D. MMC C.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware.11g has the potential to support up to: "Pass Any Exam.co m . Perform a backup D. MSCONFIG Answer: B QUESTION NO: 89 802.exe in the Run box accessed via the Start Menu.www. software and network components? A.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer.exe C. The preferred way to make changes to services is to launch services. Any Time.

Driver updates for new installations B.com Ac tua A. 100Mbps. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).co m 29 . D." The term is named after the color of the screen generated by the error. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. that causes the system to "crash. Save information for critical files before system shut down C.actualtests. of a non-recoverable nature. C. Passwords D. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . 54Mbps. Firewall B.CompTIA 220-701: Practice Exam A. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. B. 50Mbps. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Any Time. Smart cards C. 11Mbps. Windows Vista Home "Pass Any Exam. Diagnostic purposes of a critical system error D." . Windows Vista Ultimate B.www.

Toggle theFn keys C. QUESTION NO: 95 A laptop's battery will not charge. LCD C. C:\Users\ D.CompTIA 220-701: Practice Exam C.actualtests. C:\Windows\System32 B. CRT Answer: A.www. Swap the A/C adapter D. Cordless phone B. Magnet D.com 30 Ac tua lTe sts . Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Windows XP Home D. C:\ProgramFiles C." . Remove all unneeded peripherals B. Any Time. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Plug the laptop into a UPS Answer: C "Pass Any Exam. a technician should look in which of the following default locations? A.co m . Which of the following BEST solves this issue? A. Microwave E. A.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista.

SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. BIOS B. SDRAM D.com Ac QUESTION NO: 98 tua Answer: B lTe A." . B. DDR RAM C. sts . A private tunnel through the Internet to securely communicate with a remote network.www.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Control Panel C. A network which has no connection to the Internet and is private by design. A security encryption feature that encrypts wireless traffic with an access point for communication. RIMM B. C. Internet Explorer Properties D.co m 31 . Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. Any Time. D. Where can the technician configure this setting? A. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. Which of the following memory types would be the correct type? A.

CD. C.DL B. Which of the following types of portable media offers the LARGEST storage capacity? A.www. DVD. Load the operating system into memory during power on. AGP D. B.actualtests.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). Test the software and hardware drivers before the operating system loads. USB 001 B. EISA E. Test the essential components of the system during power on.RW C. \\computername\sharename C. PCIe B. DVD. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. Check for the latest motherboard firm ware updates. A. CD." .R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO).com Ac tua lTe QUESTION NO: 101 sts Answer: B . IP_ip_address E. D. ISA C.co m 32 . Any Time. A.R D. IEEE 1394 "Pass Any Exam. SNMP D.

Answer: B QUESTION NO: 104 A. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.actualtests. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol.CompTIA 220-701: Practice Exam Answer: B. Helpprevent moisture buildup in the case. Helplimit radio frequency interference (RFI) inside the case. HTTPS D. then the cooling of the PC changes dramatically.www. QUESTION NO: 105 "Pass Any Exam. a technician notices that several unused expansion card slots have open ports. B. Helpensure proper air flow through the case. Help limit electrostatic discharge (ESD) inside the case. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. SMTP B." . However. sts . Any Time. The cooling of some components can be reduced or totally eliminated and can cause damage. C.co m 33 . D.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. if your PC's enclosures are open. HTTP C.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. This address can be verified from printer's configuration.

Answer: C. BNC C. A.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. D. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. A technician has verified the printer is online and prints a configuration page from the printer. Print spooler view in the Printers Control Panel D. The printers IP address has changed. Sometime if the IP address of the printer is changed you cannot print." . A job in error status is at the top of the print queue. Any Time. E. Which of the following is the MOST likely cause of the issue? (Select TWO). To find this problem you can ping the printer from your computer. T-Connector B. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using.www. C. B. RJ-45 "Pass Any Exam.co m 34 . New drivers have been released and need to be installed. Properties of the printer from the Printers Control Panel C.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. The print queue window from system tray B.com Ac tua lTe sts . QoS for printing is not functioning over the LAN. The printer would not start printing again till that print job is removed from the queue.actualtests. The printer needs to have a cartridge replaced. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. Sometimes.

How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. D. The Syntax IPCONFIG /all displays full configuration information. sts . Any Time.CompTIA 220-701: Practice Exam D.D QUESTION NO: 109 A. You can type the Ipconfig command by "Pass Any Exam. 24x Answer: A.com 35 Ac A user calls and says they cannot get to the Internet. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. A. Start>Run>typeipconfig>click OK and ask user to read the results." . 1x B. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. 8x E.actualtests. 3x C. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.www. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. B. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). 1x and 8x bus speeds can be used. 6x D.co m . C.

" at the bottom of the screen. C.com Ac tua lTe sts QUESTION NO: 111 . A. Vendor recovery CD D.. Provides security for a network through the use of ACLs. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .." .www. B. Recovery console C. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). dxdiag "Pass Any Exam. Provides resolution of host names to IP addresses. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. D. Operating system CD B. you need Operating system CD and the recovery floppy disk that you have created.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Secures network traffic through shared key encryption. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP .actualtests. Which of the following is needed to perform an ASR restore in Windows XP? A. chkntfs B. Dynamically assigns IP addresses for easy client configuration. The DNS server strictly functions as an ip address lookup for a given domain name. Any Time. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names.co m 36 . The recovery process will start. press F2.

Space set aside by Windows for use by the virtual memory swap file. tracert D. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. A recovery partition put there by the manufacturer. sts . ipconfig E.CompTIA 220-701: Practice Exam C. Serial port C.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. Which of the following is the MOST likely explanation for this extra partition? A. B. D.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Space reserved by the drive manufacturer for firmware. C.actualtests.www. Answer: D A. Parallel port B. This partition is not assigned a drive letter and is not accessible from Windows.co m . A potentially dangerous virus has been downloaded onto the system. IEEE 1394 port D. Any Time." . ping Answer: C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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If that does not work then you may need to delete and reinstall the printer. C.CompTIA 220-701: Practice Exam Explanation: First check the boot order. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. D.co m Answer: D . C. Print a test page. which you already know. not from an application.actualtests. the technician has a discussion with the customer and reviews some examples of their print jobs. Excessive internal display brightness is set. sts . You should always use the test page feature from the printer properties. Replace the fuser. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A." . Clean the toner cartridge. to test printing. Which of the following should the technician do NEXT? A. Which of the following is the correct path to change the language settings? A. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. The airflow is blocked. D.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. B. Any Time. Insufficient memory for the OS. The processor is improperly seated due to bent pins. Control Panel> Accessibility Options> General "Pass Any Exam. Having arrived onsite. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. B. Change the paper.www.

802. Control Panel> Regional and Language Options> Regional Options> Customize D.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Reboot the computer. Perform a self-test page. Which of the following standards of wireless card did the technician install? A. 802.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. and Bluetooth supports communication up to 3Mbps. B. Any Time. Print a test page. the technician successfully tests for speeds of up to 54 Mbps.11g B. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. D.co m 45 . C. 802. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop." .11x C. 802.11g standard if you want to use a standard that can support communication up to 54Mbps. Cycle theprinters power. 802.CompTIA 220-701: Practice Exam B. Control Panel> Regional and Language Options> Regional Options C. When connecting the laptop to a wireless network.11 standards.11b D.actualtests.www.11x refers to the family of 802.11b supports communication only up to 11Mbps. sts . 802.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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Degauss the display and drives. True positive D. Answer: A. Clean out the dust with compressed air. Stop the device. Perform a clean installation of Windows XP Home. C. Turn off the laptop. then to Windows 98SE then Windows XP Home.0 SP1 then Windows XP Home.www. Defragment the hard drive weekly. "Pass Any Exam. D.CompTIA 220-701: Practice Exam A. Upgrade to Windows 98SE then to Windows XP Home. and then turn off the device. Any Time. Upgrade to Windows 95 OSR2.C QUESTION NO: 157 To lengthen the life of computer hardware. and then remove from laptop. Which of the following describe the potential upgrade paths? (Select TWO). B.com Ac tua lTe sts . Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A.actualtests. B." . Upgrade to Windows NT4. A. E. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Remove the driver from Device Manager. Clean out the dirt with a damp rag. D. Upgrade to Windows XP Home directly from Windows 95. Remove hardware in Control Panel. it is BEST to perform which of the following actions on a routine basis? A. False negative B. C.co m 52 . C. True negative C. D. B.

The technician has the correct. The printer does not recognize the font type. The account does not have permission to install drivers. C. D. The computer needs to upload the print job.actualtests." . sts . The modem is not functioning properly. The paper needs to be replenished.www. Any Time. HKEY_CURRENT_CONFIG D. C. Answer: C QUESTION NO: 162 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A.com Ac tua lTe A. The high encryption package is not installed. Which of the following is the MOST likely cause? m 53 . Which of the following would be the MOST likely cause of the problem? A.co When trying to print. B. a balloon in the system tray indicates a print job has failed to print. HKEY_ CURRENT_USER B. HKEY_USERS C. but is unable to successfully install the drivers. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. The modem is not recognized in Device Manager. D. Printer firmware needs to be updated. updated drivers. B.

a technician finds a wire with insulation damage from rubbing up against a cooling fan. DVD. Mercury C.com Ac A. Lithium D. Duct tape D.EXE D. Electrical tape B. PC card adapters B.EXE C. Electromagnetic Interference (EMI) B. Any Time. Masking tape C. SPUNINST. Which of the following should be used to repair the wire? A.co m 54 . PROGMAN.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .ROM drive "Pass Any Exam. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. CONVERT. TASKMAN. LCD C.EXE B. which of the following should be removed to avoid damage during transit? A.actualtests." . High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer.www.

D. BIOS D. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents.co m Answer: C 55 . Radio frequency interference D. LDAP B. Directly spray the vents with compressed air. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Use a moist rag to clean the vents monthly. POST C. Any Time. Install ceiling fans in the room. High voltage discharge C. Which of the following is the BEST preventive maintenance procedure that the technician should perform? ." .www. Electromagnetic interference B. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Which of the following should the technician take under consideration? A.com Ac tua A. C. B. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam.actualtests. Periodically clean the vents using a small vacuum cleaner.CompTIA 220-701: Practice Exam D.

Cable D. Get the customer contact information. DSL C. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. sts . Which of the following should the technician keep in mind when setting up the lab? A. run diagnostic tests. Electrical safety with the extra network cables C. Fiber B. Which of the following can the technician do to better understand the customers issue? 56 .co m A customer brings a PC for a technician to repair.actualtests. D. Any Time. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. C. Location of the PCs with respect to each other D. and then confirm the findings with the customer." . Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Begin running diagnostic software and confirm findings with another technician.com Ac tua lTe A. B.www. Cable management to avoid trip hazards B.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Ask open-ended questions to gather the symptoms.

Satellite D. WEP C. Changes DC power to AC power to charge the battery and enhances portability.CompTIA 220-701: Practice Exam A. Allows for a portable computer to be easily moved without being plugged into an outlet.com Ac tua lTe sts QUESTION NO: 174 . which of the following is broadcasted by default and should be disabled? A. Any Time. Broadband C. To allow the power supply to operate at different voltages B." . DSL B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.co m 57 . SSID D. Converts AC power to DC power that a computer can use to operate and charge its battery. To change the voltage coming from the wall C.actualtests. WPA B. C. D. B. Filters incoming voltage spikes and surges. Answer: D "Pass Any Exam.www. To allow alternating current to be used instead of direct current D. Fiber Answer: D QUESTION NO: 173 When setting up a WAP.

DDR2 . SODIMM B. SIMM D. Laser "Pass Any Exam.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Thermal B.www. Impact B. DDR3 D. SDRAM C.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DDR B. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Laser D. Dot Matrix C. DIMM C.com 58 Ac tua lTe sts A.actualtests. Any Time." .

Thermal B. PCMCIA D. Inkjet C. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. ISA B.actualtests.www. FTP D. tua lTe A. AGP 4X C. HTTP B." . PCIe X16 Answer: C "Pass Any Exam. Any Time.co m Answer: A . VPN C.CompTIA 220-701: Practice Exam C. Color Laser D. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. WAN sts Which of the following allows a secure connection between two points? . Inkjet D.

C.co m 60 . D. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. ct23&P#h~ Answer: D A. C.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Make sure the laptop display is enabled. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. D. Make sure the OS has the latest video drivers installed. Replace the LCD inverter.actualtests. B. Any Time." . Run a large magnet over the top of the hard drive several times. Replace the video card inside the laptop. rw2%HN D. Reformat the hard drive to a clean state using the format command. CompTIA558475 C. SR1234ct B.www. Remove the hard drive and destroy it. Remove the memory and destroy it. B.

PC2100 B.com Ac tua lTe sts QUESTION NO: 188 . Any Time. 100Mb/s B.1/2. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. IEEE 1394 D. 1Gb/s Answer: A "Pass Any Exam. DDR333 C. USB 1.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. IEEE 1394 B. S/PDIF B. USB 1.actualtests. USB 2.0 C. 1000Mb/s C.1 C. SATA D.co m 61 .CompTIA 220-701: Practice Exam A. 10000Mb/s D." . PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. DDR400 D.www.

com 62 Ac tua lTe sts A. D. C.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Set the resolution to the highest the monitor can display. B. The maximum amount of memory a given system can potentially have. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. C. Provides addressing of memory beyond 4GB. Flash memory used to hold temporary files before deletion.www. Control Panel C. Provides access to larger hard drive partitions. C. Data written to a disk located in a paging file that would not fit into the systems RAM. Program Files B. Provides use of more powerful video graphics accelerators. . Set the refresh rate to the lowest the monitor can display.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . "Pass Any Exam." . Any Time. Calibrate the monitor. Start Menu D. D. Degauss the monitor. B. Provides use ofPCIe X16 expansion slots. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A.actualtests. B.

com Ac tua lTe A. Hibernate. resume from a low power state when it receives a network packet telling it to do so. Answer: D QUESTION NO: 197 "Pass Any Exam. C.actualtests. B. D.co m Answer: D 63 . actions. Identify the problem. Establish a theory of probable cause. Larger capacity than traditional magnetic drives C. send packets to other network devices on the LAN instructing then to enter a low power state (e. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Built-in encryption standards B. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Verify full system functionality. and outcomes. collect all packets that are sent to any device on the LAN.g. Any Time. B. Document findings. send broadcast packets over the LAN to all computers simultaneously. A portion of physical RAM that is mirrored to the hard drive for redundancy.CompTIA 220-701: Practice Exam D." . C. Off). Lack of drive heads and platters D.www. D.

Purchase an external Ethernet print card. Any Time. C. RAID 0 "Pass Any Exam. Which of the following RAID levels should be implemented? A. Set up a local print queue. Which of the following questions might a technician ask to try and determine the cause? (Select TWO).co m 64 . B.www. Which of the following is the quickest way to accomplish this? A. Which of the following questions should a technician ask to help determine what occurred? A. it just keeps rebooting.com Ac tua lTe sts . Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Were there any new software updates done? Answer: B. Are you sure the power button is not stuck? B. Are you sure you ran a find on the system and the program is just not misfiled? D.actualtests. D. Was there a power outage since yesterday? B. Share out the printer from the attached computer. Move the computer and attach to the printer.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Has the monitor been replaced recently? E." . Was any hardware installed since it last worked? C. Is the power cable on the monitor loose? D. A. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot.

E. Allows the operating system to be backed up with immunity to virus activity B. model. track the process of the incident.com Ac tua lTe sts QUESTION NO: 202 . Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. Allows the operating system to assigns dates so that user data files are backed up C.www. RAID 1 C. Identify the user and associated problem. C. C. Identify the hardware make. which of the following should the technician do FIRST? A. D. Any Time.co m 65 .CompTIA 220-701: Practice Exam B. RAID 4 D. B. identify common issues among multiple users. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer." .C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Elevate the call to a higher level of support. Answer: B. B. D.actualtests. Allows the operating system to be rolled back to a previous point in time D. A. select the appropriate priority level for the issue. help maintain a balanced workload for the help desk technicians. Assign an appropriate priority for the issue. compose a record which allows user authentication. Answer: D A technician uses a call logging process in order to: (Select TWO). and serial number.

www. Utilize less memory C. Empty the recycle bin and deleted email items." . Use the drive compression utility.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. DVD. Use the defragment utility. Longer chip life Answer: C.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Blu-Ray D. Increased performance D.com Ac tua lTe sts A. E.RW+ B. Increase system security B. DVD. Use thecheckdisk utility. B. Userestore point to roll back the computer to a previous date.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Dual-sided DVD . "Pass Any Exam.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . A. Answer: A. Increased network speed E.actualtests. C. A.RW C. Which of the following can be performed on the hard drive to improve performance? (Select TWO). Any Time. The hard drive light is constantly on. D.

C. B.co m .D QUESTION NO: 208 A customer brings a PC in for repair.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. S-Video Answer: B. VGA E. A. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Which of the following is the BEST response for the technician to give? A.actualtests. The technician will get back to them as soon as possible. Check for any updates to the program.www." . Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). CGA D. Run the program as a local administrator. Ask the customer to check daily to see when it is completed. Inform the customer that others are waiting.CompTIA 220-701: Practice Exam A. DVI C. RFID smartcards "Pass Any Exam. Give the customer an estimated time for repair based on the technicians assessment. USB B. D. Encrypted passwords C. Ask the customer when they would like to have the work completed. and asks when it will be done. The user states that they do have Internet connectivity. Logical token B. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . QUESTION NO: 209 A. D. B. Add an exception to the firewall for the program. C. Any Time.

Retinal scan Answer: D. Fingerprint reader E. Plenum D. Ensures all users physically login to the wired network B. Try installing the device to a different port or slot.CompTIA 220-701: Practice Exam D. C. Coaxial B. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. UTP C.www. Ensures that only certain devices can access the network C." . B. a user is reporting system crashes and performance loss. Disable the device in Device Manager. D.actualtests. Encrypts data traveling across the wireless network D.com Ac tua lTe sts . Any Time. Contact the vendor for an RMA. Download and install updated drivers for the device.co m 68 . Which of the following would be the FIRST step in resolving this issue? A. Answer: C "Pass Any Exam.

" .ROM Answer: C.ROM C. Boot to the recovery console C. When the laptop is removed from the docking station. DVD. Driver signing B. Which of the following boot options would be MOST effective in troubleshooting this issue? A. Floppy drive E.co m 69 . USB drive D. Safe mode with command prompt D.actualtests. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Any Time. Serial Cable B. A. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). and after restarting their PC the display is no longer appearing. Wireless Zero Configuration D. CD. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.com Ac tua lTe sts . Hardware profile C. when locally connected.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Safe mode B. the user would like the laptop to automatically switch to the wireless connection.www.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Which of the following Windows features BEST accomplishes this? A.

Install the Microsoft Malicious Software removal tool. Obscure word in a dictionary B. A. Contains special characters Answer: D. System Restore C. sysprep "Pass Any Exam. Windows reports that no antivirus software is currently protecting the system. D. fdisk B. Security Center B. Contains AES encryption D." .CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Any Time. Machine Debug Manager D. B. C.www. Disable antivirus protection withinSecurity Center notification. Which of the following solutions would resolve this issue? lTe sts . Contained in a text file C.com Ac tua After successfully installing a free antivirus solution.co m 70 . Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A.E QUESTION NO: 219 A.actualtests. Update the Antivirus definitions. Disable the antivirus logging in the Event Viewer. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Contains numbers and letters E.

actualtests. Ghost is a third-party utility. you need to use the Sysprep utility. 80 C. WindowsVista Basic B. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.1 D.0. QUESTION NO: 221 Which of the following is a class A IP address? A. Windows XPMedia Center D. 192. regedit D. 110 D. 172.0.1 B.168.1.0. Windows XP Home C. WindowsVista Ultimate "Pass Any Exam.com Ac A.1 C. and WDS is available in Windows Server 2003.1. Any Time.0.co m 71 . 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . 53 B.CompTIA 220-701: Practice Exam C. 10.www.16." . 224. RIS only comes with Windows Server operating systems. which comes with Windows 2000 Professional.

25GB. C. D. C. the reliability and speed of search indexing. can be used to modify desktop preferences." . a technician has determined what has caused the problem. B.7GB.actualtests. remaining hard disk storage space.www. Answer: C QUESTION NO: 226 The edit command line tool: A. makes changes to the registry. opens a text based word processor. B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. changes the boot sequence order. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. D. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. 4. D. B. 650MB. C. a performance value of system components. Any Time.com Ac tua lTe sts .co m 72 . 9GB. the speed and available bandwidth of Internet connections. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam.

D. Document findings. Secure ID Token "Pass Any Exam. Task Manager D. check the HCL. D. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. clean each component with an approved cleaning solution. Establish a plan of action and implement the solution. Voice recognition D. C. REGEDIT C. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Verify full system functionality. archive old drivers. Barcode scanner C. before performing hardware upgrades a technician should: A. B. Optical recognition F. Ask the user opened ended questions to see if they agree with the cause. C. Smart card B. A. Fingerprint reader E.CompTIA 220-701: Practice Exam A. Computer Management B. Any Time. perform a disk defrag. Which of the following interfaces should the technician use to manage current application processes on the users computer? A.www. Event Viewer Answer: C QUESTION NO: 229 As a best practice.com 73 Ac tua lTe sts . B.actualtests." .co m . actions and outcomes.

www. FAT D. Start > Control Panel > System B." .E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. Encryption Keys D. NTFS B. Right-click My Computer thenselect Manage C. Any Time.actualtests. FilterKeys B. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.CompTIA 220-701: Practice Exam Answer: C. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. UFS C. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. ToggleKeys C. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.co m 74 .D. Right-click on theprinters icon and select Properties D. which of the following file system should be used in formatting the drive? A.com Ac tua lTe sts .

co m . Hard disk failure or operating system needs to be reloaded. LCD monitor D. Which of the following is MOST likely the problem? A. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. C. The hard drive is in standby mode.actualtests. convert B. Laptop computer C. Nothing else should be plugged into the UPS under a user's desk. Laser printer B. diskpart D. Power cord is loose. B. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Any Time. Bluetooth headset "Pass Any Exam. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . format C. D.www. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. the AC adapter of the laptop and the computer.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Mouse and keyboard need to be cleaned." .com 75 Ac A.

2100 B. A. Any Time. "Pass Any Exam.CompTIA 220-701: Practice Exam B. 3200 D. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). D." . C. Power cycle the computer. FilterKeys E. Assuming the necessary slots are available.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. CHKDSK D. 2700 C. B. AM/FM radio D. Replace the display adaptor. Data Execution Prevention Answer: B. 5300 tua lTe A technician is installing a RAM upgrade into a PC. Reload the driver for the monitor.com 76 Ac A. Degauss the monitor. Windows Event Viewer B. Large screen television C.co m . which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . The PC is currently holding two sticks of 512MB PC2700.actualtests.www. Windows Defender C. Which of the following actions BEST resolves this issue? A. and the technician would like to install an additional two sticks of 512MB PC3200.

Erase the hard drive using a disk wiping program.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A." . A set of firewalls and anti-virus programs protecting the computer D. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. sts . Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m .com 77 Ac tua lTe A. An alert when the computer case has been opened C. WEP encryption C. Any Time. B. Pass all computer components near a large magnet.co A computer is being sold over the Internet. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. C.www. Run FDISK on the hard drive. Reformat the hard drive to a clean state using the format command. D. WPA encryption D. An alert at logon when an unknown user has tried to logon B.actualtests. MAC filtering B.

co m . Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Any Time. the server will be back up.www. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. C." . Graphics card C.CompTIA 220-701: Practice Exam A. B. We have identified the problem and we will have it back up as soon as possible. Which of the following would be the appropriate response? sts . We believe the problem is the network interface card. There is no way to tell how long this will take. I am not the server technician so please do not take a bad tone with me. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.hoc wireless connection D. Hardware and software are not exact sciences. One particular caller demands to know exactly how long the system will be down. Connect to it through a TCP/IP port C. TV tuner card B. A technician believes the on-board NIC is bad. a notice appears on the screen which says the site is being blocked by a filter. Is your work solely depending on the server? Try to not be upset because before you know it." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. D. Connect to it via an aD.actualtests. Connect to it through a computer share B. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A.com 78 Ac tua lTe The file server had an expected outage this morning. Video capture card D. We will have it back up within the hour.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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E. actions. Answer: A. D.co m 85 . Inform the user that the computer may not function as it did before the problem occurred. Inform the user every step that was performed throughout the entire troubleshooting process. RS-232 B.actualtests. Document the system findings.1 "Pass Any Exam. USB 1. B. RAID 5 D. and outcomes.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Any Time. RAID 1 C. RAID 5 D. RAID 0 B. Change theusers permissions so that they cannot create any potential problems in the future. RAID 1 C. RAID 0 B. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A.www. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.CompTIA 220-701: Practice Exam Before returning a repaired system to a user.com Ac tua lTe sts . A. C." . which of the following should be done? (Select TWO). Verify full system functionality and implement preventative measures.

E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Parallel D.CompTIA 220-701: Practice Exam C." .11n B. MAC filtering C. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).co m 86 . 802.www. SCSI D. SSID D. Channel 11 D.com Ac A. Any Time. NAT B. WEP C. Serial Answer: D. MAC "Pass Any Exam. A. IEEE 1394 B.actualtests. Modem F. NIC E. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . PS/2 C.

Go into Device Manager and enable the projector.www." . Reboot the computer. Which of the following could the technician do to send the display to the projector? A. The projector is turned on. C. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. the system will auto-select the projector on restart. User Accounts C. Accessibility Options sts . SSID C. Administrative Tools D. System B. but no display shows on the screen. Any Time. Security Center E.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. MAC filtering D. D.C lTe A.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). m 87 . Answer: A QUESTION NO: 277 "Pass Any Exam.actualtests. WPA key B. Press F1 to shift display to the projector. B. Use appropriate function toggle key to switch display mode.com Ac QUESTION NO: 276 tua Answer: B.

Provides security for a network through the use of ACLs. Dynamically assigns IP addresses for easy client configuration.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO).co m 88 . B. Any Time. Recreate the problem and reapply the solution to ensure it worked properly.D. "Pass Any Exam. Verify that all other parts of the system are working properly." . Compact Disc D. D. C. D.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). 1. IDE Hard Drive E.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. which of the following should be the NEXT action according to the troubleshooting theory? A. B.44MB Floppy Disk Answer: B. Return the system to the user. Solid State Drive F.www.actualtests. Resolves queries for resolution of host names to IP addresses. Answer: C QUESTION NO: 279 A. Backup Tape C. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Answer: C QUESTION NO: 278 After the problem is resolved. lTe sts . Digital Video Disc B. Secures network Internet traffic through shared key encryption. C.

XCOPY all files from another computer C. The user accidentally deleted the files. C.com D. E.D. users coworker to confirm what the user said and verify there is a problem. B. Open Network Connections from the control panel. user to move so the technician can check the computer for problems. Run the System Configuration Utility from the run line and click on the Services tab.www. D. The user saved the files to a different location. select Properties. Which of the following is the MOST likely cause of the problem? A. select the Hardware tab.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). D. B.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. The local user profile is corrupt." . Network installation F.actualtests. The user selected an alternate hardware profile. right click the Local Area Connection. Windows CD installation E.co m . B. A.CompTIA 220-701: Practice Exam A. and then click on Device Manager. Purchase a fully configured hard drive Answer: A. C. Factory recovery partition B. Any Time. Installation from Microsoft. Answer: D. Right click on My Computer. Open a command window and run net /?from the command line. and then select the Support tab. Open a command window and runipconfig from the command line.com 89 Ac tua lTe sts . select Status. "Pass Any Exam. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.

co m 90 .com Ac tua lTe sts . D. user to state the issue and stop the user when the technician has an idea of how to fix the problem. ThinNet C. Fiber D. user to explain the problem and listen without interrupting the user." . 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. 492 feet (150 meters) D. Any Time. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A.CompTIA 220-701: Practice Exam C. 328 feet (100 meters) C. 100 feet (30 meters) B. Increased RFI B. UTP B. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A.www.actualtests. Decreased EMI D. Decreased ESD C.

com Ac A. Any Time. USB port C.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Serial port D. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. MSCONFIG B.www. ASR C." .actualtests. SCSI B. Task Manager D. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Standard TCP/IP port B. Serial C. IDE D. net use \\ComputerName\ShareName /persistent:NO :F B. net use F: \\ComputerName\ShareName /persistent:NO C. Parallel port "Pass Any Exam. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts .co m 91 . net use \\ComputerName\ShareName /persistent:YES :F D.

actualtests. System Properties>General C. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. System Properties>Advanced>Performance Settings>Advanced B. Where would they find this setting? sts .ini that is loaded by the ntldr file that loads the bootstrap process in a system.inf C. AGP Answer: B "Pass Any Exam.www. Boot." .com Ac A. Ntbtlog. Bootsect.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. PCIe C.ini Answer: D Explanation: To configure dual-boot computers.dos D. System Properties>Advanced>Environment Variables D. ISA B. you need to edit the boot.co m 92 . System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. Any Time. PCMCIA D.txt B. The boot. Sysprep.ini file is an editable text file with one or more lines that reference partitions to boot to.

com Ac tua lTe sts . Blocking harmful network traffic C. Which of the following is MOST likely the cause? A. ISP D. The UPS is disconnected from the wall. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.actualtests. Securing wireless access points D. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. B. The default printer is out of paper or offline.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. C.co m 93 . Hostname B. A new security update is available for download. The speaker wires were disconnected while cleaning. Default gateway C. Storing passwords B." . Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Any Time.www. D.

Cryptographic mechanism that identifies the sender as well as the message integrity B. Due to condensation within the lower tray assembly.in which adds the signature block to all email messages C. C.actualtests.co m . Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. B. Start > Help and Support C. CAT6 B. D. Email applicationadD. the functionality of the rollers was impaired and therefore ceased to transfer properly. Start > Programs > Accessories > System Tools > Help and Support D. Any Time.www. An infallible method which binds a signature to a message D. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. the customer asks for an explanation the cause of the problem. Right-click My Computer > Help and Support B.CompTIA 220-701: Practice Exam A.com 94 Ac A. The situation was caused by irresponsible users that spilled coffee in the bottom tray." . RG-58ThinNet D. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Which of the following is MOST appropriate? A. The paper jam was caused by moisture in the paper tray. The process of removal is so complex that only those certified for repair should attempt to resolve. CAT5e C.

Allows digital video to a variety of devices D. Generators extend the requirement to periodically change passwords.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A.com Ac tua lTe A. Allows analog video output to a variety of devices C. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).www. Generators eliminate the requirement to establish log-in attempt limitations. B. 4GB C. Generators create new passwords every time a user signs in to prevent social engineering. Any Time. 128GB sts ." . Generators eliminate ausers tendency to create passwords that can be a security liability. Allows a LCD projectors output to display on a laptops screen B. C. 2GB B. D. "Pass Any Exam.actualtests.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. 8GB D.

Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Capacitors Answer: C.actualtests.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Dial-up B. CPU E. sts .www. Heatsink D. Riser cards B.co m ." . DSL D. Cable C. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case.CompTIA 220-701: Practice Exam A. Screws D. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. You should install only the standoffs that align with the holes in the motherboard.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Any Time. Standoffs C. Fan C. Motherboard B.

Downloaded Program Files D." .0.25 C.1.actualtests.16. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. 172.0. 10.15 B.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.0. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.15 D.www. Malicious software that is self-replicating and self-propagating B.254. Malicious software that is self-replicating and self-propagating C. Browser Plug-Ins C. 192. Malicious software that changes theusers home page C. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Temporary Internet Files B. 169. Any Time.CompTIA 220-701: Practice Exam A. Malicious software attached to another piece of software D.com Ac tua A.168. Malicious software attached to another piece of software D.co m 97 . Malicious software that monitors Internet surfing habits B.0.

Last Known Good Configuration D. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Ability to detect hardware incompatibilities and resolve them C.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A." . KVM B.www.actualtests. Safe Mode with Command Prompt C.com Ac tua lTe sts . Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Any Time. Graphics adaptor D. Ability to bypass the IRQ channels to work directly with the CPU B.co m 98 . USB hub C. Which of the following would be the BEST startup selection? A. you would choose the Last Known Good Configuration advanced startup option. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. "Pass Any Exam. Ability to detect and correct single bit errors in memory D. Debugging Mode B.

Create a checklist of the most likely issues. 802. Restore the backup to a new hard drive.11n wireless card C. Which of the following should the technician do NEXT? tua lTe sts . Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Update all software to determine if this corrects the problem. 802." .11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Check the security log for error codes.11g wireless card B. Boot into Safe Mode. Run a power supply test. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection.11a wireless card D. 802.actualtests. C. Answer: B QUESTION NO: 316 A. D. The customer asks the technician.co m 99 . B. C. 802.www. B.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Run a backup routine. Which of the following standards should the technician upgrade to? A. What is a bluescreen message? How should the technician respond? "Pass Any Exam. Before the technician performs any diagnostics which of the following actions should the technician take? A. D. Apply the latest service pack.

Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. RSA keys D." .CompTIA 220-701: Practice Exam A. Logical Token B. Tell the customer that abluescreen is another name for stop error. Which of the following will allow this functionality? A.www. System clock feature D. Network Hub "Pass Any Exam.com 100 Ac tua lTe sts . full size keyboard. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. In the office they want to use a 24 LCD monitor. C. B. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. Any Time. Which of the following is MOST likely causing the sound? A.co m . Explain that it is a message that assists in identifying problems based on the error code.actualtests. Under powered fan B. Docking station B. and a regular mouse without having to connect all of the devices each time. Daisy chain C. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Failed fan C. Pad locks C. D.

Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. lTe sts . Which of the following can be installed to accommodate the customers request? A. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. AppleTalk B." . Solid state hard drive D. NetBEUI Answer: B.co m 101 . DNS E. "Pass Any Exam. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. SATA hard drive with a rubber gasket C.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). It provides slots for expansion cards. connectors for peripheral devices.CompTIA 220-701: Practice Exam D.www. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. PATA hard drive B. and bays for storage devices. DHCP C.actualtests. Any Time. B. IPX/SPX D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. A private network between two computers using wireless cards without using a wireless access point between them.

B. PCIe C.co m 102 . Monitor C. Vacuum Cleaner F.F Explanation: He should plug in the monitor. AGP "Pass Any Exam. D. Press F6 when prompted to load the additional drivers. ISA B. Use the Windows XP Professional for SATA card support feature when installing Windows. which of the following must be performed for the installation to be successful? A. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Any Time. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Laser Printer B.actualtests. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE)." . Disable the system BIOS so the SATA card can take boot precedence. Create a utilities partition on the hard disk prior to OS install.C. A. Computer Answer: B. D. the AC adapter of the laptop and the computer. Laptop AC Adapter D. A secured line of communication between two points through a public network.www.com Ac tua lTe sts . QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A.CompTIA 220-701: Practice Exam C. C. Portable Heater E. Nothing else should be plugged into the UPS under a user's desk.

Enter System Configuration Utility and select Startup Menu. Infrared D. Bluetooth 2. B. Edit the config.co m . Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Press F8 after POST but before Windows begins to load. power cycle the system. 802.actualtests.com 103 Ac A.11a Answer: B "Pass Any Exam.0 C. Trojan tua lTe A client receives an email stating that their online auction has been compromised. password along with all of their account information. Spyware D. Phishing B. Any Time.www.CompTIA 220-701: Practice Exam D. It says that they need to login and change their old username. Botnet attack C. Which of the following is this an example of? sts .sys file that is located on the root directory. Midway through Windows loading." . D. 802.11b B. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. C.

RJ-45 D. which of the following can the technician use to stop a program from loading at startup? (Select TWO).www.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . BNC C. but has to be terminated at the last device? A.com Ac In a Windows machine. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Serial D. Any Time." . "Pass Any Exam. From the system configuration utility B. USB B. From the start command window D. From the MMC snap-in C. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. SCSI C. RJ-11 B. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. ST .actualtests.

Unplug the power cable. remove the cover.www. Event Viewer B. Registry C. Any Time. B.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. D.co m . Select Start. remove all the components inside the case and spray each one separately. Have you removed and replaced the printer drivers already? C. Inform the user that there is no record of the prior call. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Inform the user that the problem will be escalated to a supervisor for resolution. "Pass Any Exam. B. D. Close existing ticket and open a new trouble ticket for the user. C. type print lpt1 in the box.com 105 Ac tua lTe sts . Inform the user that a technician will be out to resolve their problem shortly. Which of the following is the BEST response from the technician? A. hold the can upright and spray. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. when the black window opens. Net stop Answer: B.actualtests. MSCONFIG E. type CMD in the run line." . Unplug the power cable. Performance Monitor D. Leave the unit powered up so that any issues with cleaning can be immediately realized. Which of the following is the BEST response? A. Can I redirect your computer to a network printer until a technician can repair the problem? B. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you.CompTIA 220-701: Practice Exam A. C.

hold the can upside down and spray. Memory size needs to be adjusted in Device Manager. Anti-static mat E.D Answer: A.fault isolation outlet C. Disconnect all external devices.CompTIA 220-701: Practice Exam D. D. GrounD. Thermal transfer compound B. remove all components. B. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Memory mismatch. tua lTe Memory was added to a Windows laptop and upon booting up. Any Time. Which of the following are the MOST likely issues? (Select TWO).actualtests. Which of the following should the technician do NEXT? A. E. Remove the internal main battery. A. the BIOS only reports the original memory amount. "Pass Any Exam. D. C. sts QUESTION NO: 338 .www.com 106 Ac A. UPS Answer: C.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off." . Operating system does not recognize the additional memory. remove the cover.co m . Unplug the power cable. Remove the CMOS battery. Wait until the main battery is exhausted and then remove. B. C. Memory is defective. Anti-magnetic screwdrivers F. Memory brand is different than the computer. Anti-static wrist strap D.

USB "Pass Any Exam. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Any Time.www. When troubleshooting power issues D.actualtests. Verify the voltage powering the fan. A. C. When installing more powerful components . B. When traveling to other countries C. Removable storage C. Replace the fan.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working.com Ac tua lTe sts A. When putting a PC into long-term storage B. Cache D. Replace then entire power supply.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Continue using the power supply until it fails. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Front side bus B. Which of the following is the BEST course of action? A." . D.

co m 108 . D. Answer: C Which of the following BEST describes how an impact printer works? A. Small wires impact and squeeze ink from a ribbon. SATA C. Toner sticks to photoconductive areas on a drum. Serial D. B.com Ac tua lTe sts QUESTION NO: 345 . B. SCSI E. IEEE 1394 Answer: B." . Toner sticks to photoconductive areas on a drum. Linear power supply C. Heat from theprinthead boils a water-based ink. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Heat from theprinthead boils a water-based ink. Heat from theprinthead melts the ink onto the paper. Any Time. Small wires strike and transfer ink from a ribbon.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. D. Heat from theprinthead transfers an image onto the paper. Nickel cadmium cell D. Lithium ion cell Answer: A "Pass Any Exam. C. Switching-mode power supply B.CompTIA 220-701: Practice Exam B.actualtests. C.www.

IRQ D. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD.www.ROM can be read? A. It was introduced in 1996 and is an extension of the system BIOS. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. ACPI C. ODBC B. 32x C.co m .com 109 Ac tua lTe Explanation: : To define power management in laptop computers. the technician finds the customer extremely angry that it has taken "Pass Any Exam. SODIMM D. SATA B. you need to use ACPI standard. Although the technician has immediately responded to the dispatch. 48x D. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. Any Time. sts ." . AGP C.actualtests. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. 24x B.

Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks.actualtests. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. The technician then explained to the customer the importance of keeping a clean area around their computer. B.www. Which of the following is the MOST likely cause for the problem? A.11a to 802. B. D. C. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Upon closure.11n. to ensure that the keyboard is still functioning. D. document the situation and inform the manager that the customer was not happy with the response time. actions taken and the outcome. D. The wireless network is not properly configured. lTe sts A technician has replaced a failed keyboard that was full of debris. Follow up with the customer at a later date. MAC filtering is preventing the computer from connecting to the network. but now they are unable to see the network at all. B.co m 110 .com Ac tua A. The wireless network card has been disabled by the hardware switch. Empathize with the customer then focus on completing the task in an expedited manner. document the situation and inform management that thecustomers behavior was undesirable." . Report the incident to thecustomers manager. Recent provider upgrades have changed the wireless specification from 802. Answer: B "Pass Any Exam. They were able to connect without a problem the day before. C. Which of the following should be the technicians NEXT troubleshooting step? . Ask another technician to verify that the findings are correct. Upon closure.CompTIA 220-701: Practice Exam over four hours for a response. Document the issue including findings. Focus on completing the task in an expedited manner. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. C. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Any Time.

The customer was able to print and then left on vacation. B.actualtests.co When installing a new CPU for a customer. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. sts . It assists in keeping the CPU cool.www. It keeps the new CPU from falling out of the socket. The print spooler service needs to be restarted on the client computer. D. Ethernet hub D. Switch C. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . The printer address has changed and the customer needs to remap their printer.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. It prevents voltage from shorting out the CPU. D. C. Since returning the customer is only able to print to the black and white printer. Any Time. It prevents theft by covering the values written on the CPU. Firewall B. the customer asks what the tube of paste that came with the CPU is used for. The DHCP service needs to be restarted on the client computer. B. C.com Ac tua lTe A. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Thecustomers permissions have changed and needs to be an administrator to print color." . Which of the following is the MOST likely cause for the customers issue? A. Everyone else is able to print to the color printer without a problem.

Which of the following is the MOST likely cause of this? A. The backup should clear the archive bit for each file.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.15.www. A copy backup backs up the selected files and does not mark the files as archived. 8.1. Copy C.3 B." . Any Time. these files are then marked as archived.actualtests.co m 112 .CompTIA 220-701: Practice Exam A.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Incremental B.16 C.1. Not enough free space on the hard drive C.1. Limited amount of memory for the display adapter B.1. sts .9.168. 206. 176. Which of the following backup type should be selected? A.1. Full D. A full backup backs up all the files on the disk. 192. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Graphics card jumpers need to be reconfigured D.7 D.

has twice the cache of a dual core processor. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. two separate processing units. twice the amount of cache. D. has two error correcting and checking units. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. the technician knows what the solution is.co m 113 . The technician should ask the customer to repeat the problem several times so they can verify all of the facts. B." . Answer: C QUESTION NO: 361 A. B. C. the customer is not done describing all their symptoms. requires memory to be installed four units at a time. Any Time. Answer: D QUESTION NO: 360 A dual core CPU has: A. C.com Ac tua While a customer is describing a problem to a technician. However. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . is clocked four times faster than a normal unit.www. double the number of pins. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A.actualtests. C. D. B. has four integrated processing units. D.

co m 114 . D. secure communications with websites. Nonmetallic tools C. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. encrypt the contents of a hard disk. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. The laser will be hot. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming.www. prevent unauthorized login attempts. B. C. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. D.com Ac tua lTe sts . Which of the following would BEST resolve this issue? A. Calibrate the touch screen. Which of the following safety precautions must the technician be aware of before repairing the printer? A. Replace the mouse. The print fuser will be hot. A wrist strap B. Reinstall the mouse drivers. Any Time. "Pass Any Exam. D.CompTIA 220-701: Practice Exam A." . C. A UPS D. C. B. The print spooler can catch any loose clothing.actualtests. B. provide remote assistance to users. The ink carriage might move. Replace the touch screen.

D. Stop the mandatory update.co m Answer: C 115 . ping C." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. C. D. Any Time. Answer: C "Pass Any Exam. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. ipconfig B. State that the update has no relationship to the new issue and continue implementing a solution. Ask the user about where information on that update was released. telnet D.com Ac tua A. Email the users about the update. B. C. Which of the following is the BEST way to respond the customer? A.www. Post notices around the building. Which of the following would be the BEST way to communicate the mandatory update to the users? A.actualtests. Disregard the statement and continue to resolve the new issue. Wait until the customer completes their statement andexplain how to resolve the new issue. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Install the update without notice. B.

how can the registry backup before changes are made? A. Display Settings>Advanced Settings D. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. .www. C. Ignore the call and call back afterwards. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. D. a PC displays MISSING NTLDR. C. Clear any removable disks from all drives and start-up PC. Disable plug and play in the BIOS. Ask the customer for permission before answering the call. Remove any incompatible hardware. Save registry file "Pass Any Exam. Answer the call and then resume work. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . D.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Install Windows Updates. Export registry file B. Backup registry file C.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling." . B. Any Time. Which of the following is the BEST course of action? A. Control Panel>Configuring Desktop B. B. Step outside and answer the call. Control Panel>Services C.co m When attempting to boot-up.actualtests.

www.actualtests. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. Start>Settings>Control Panel>Speech D. which of the following locations would provide access to adjust the input levels? . shell E.com Ac tua A. 6-pin Mini-DIN Answer: A "Pass Any Exam.shell B. Which of the following would be the BEST method? A.11g network connectivity to a laptop. 9-pinD." . Start>Settings>Control Panel>System>Hardware C. Any Time. Update the firmware in LAN adapter. 15-pin D. Install a Bluetooth USB adapter.CompTIA 220-701: Practice Exam D. D. Activate infrared ports in the BIOS. RJ-45 C. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. B. C. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Install a wireless PCMCIA card.co m Answer: B 117 .

Which of the following is the MOST likely cause of the problem? A. RIMM C. Logon phase B. Which of the following is the memory type? A.www. SODIMM B. Workstation D. One of the memory modules has 168 pins. Which of the following services is MOST likely causing the issue? .CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer.bat C. Any Time. Autoexec.co m An end user reports that anytime they try to print locally. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Print Spooler B. The user does not have the correct printer driver. Boot loader phase D.actualtests.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A." . Network . nothing happens. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. DDR RAM D. "Pass Any Exam. Task Scheduler C.

Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Hard drive is failing D. The printers USB port is not compatible.www. The operating system is corrupt. Run theipconfig /all command. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. The monitor has failed. Which of the following should the technician do? sts QUESTION NO: 381 . The report is not formatted to use USB. Install the support tools from the Windows XP CD. Error correcting memory making data adjustments C.CompTIA 220-701: Practice Exam B. The hard disk drive has failed. B. There is no display on the monitor and the PC shuts off following the beep. Which of the following is the MOST likely cause of the noise? A. C. D. Which of the following is the MOST likely problem? A.co m 119 .exe. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. C. D. Power supply warming or cooling B. B.com Ac A." . "Pass Any Exam. Run theipconfig /registerdns command. Any Time. C. D. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. The CPU has dislodged from its socket. The user does not have the correct network drivers.actualtests. Modify the path variable to include the location of winipcfg.

co m . Use thefdisk command. Sometimes either or both devices fail to function. Install additional ribbon cables. enable one of the new devices in each profile. Upgrade the power supply. ISDN B. B.com 120 Ac tua lTe A. Use the format command.ROM drive. Repartition the hard drive. Which of the following should the technician do? A. Any Time. Create two hardware profiles. but either device will function if the other is disconnected. DNS D. Answer: B QUESTION NO: 386 "Pass Any Exam.www. MAC filtering C. D. D. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD." . B. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . C. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers.actualtests. Which of the following is a BEST practice to ensure that the companys data is protected? A. Upgrade the device drivers for both components. Use a low level format.

Program Files B. Installing more memory of the same type and speed C. D. The BIOS must be set to auto-detect the hard drive. B. The hard drive has failed. the technician verifies that the hard drive is being correctly recognized by the BIOS. Any Time. The user has placed a non-bootable floppy diskette into the diskette drive. Dual independent bus architecture B. C. Installing the fastest memory available B. Installing same memory type but at a slower rate of speed A.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A.actualtests. While troubleshooting. The hard drive jumpers are configured incorrectly.www. DDR2 RAM "Pass Any Exam. Windows C. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A." .co m 121 . Installing the newest memory available D. Documents and Settings D.

pair copper wire B. IEEE 1394 D. Fiber optic C.com Ac tua lTe A. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. IEEE 1394 C.CompTIA 220-701: Practice Exam C.pair copper wire D. TwisteD. Any Time. Fiber optic B. IEEE 1394 C.actualtests. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .www.co m Answer: C 122 . Hyperthreading D. Coaxial D." . Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Fiber optic B. TwisteD.

QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. Dual channel B." .www. RJ-45 B. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Docking station B. LC C. Express bus C.actualtests.com 123 Ac tua lTe sts . Non-ECC C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. connectors for peripheral devices. and bays for storage devices. Any Time. TCP/IP "Pass Any Exam. It provides slots for expansion cards. ECC D. SC D. ISA slot D.co m .CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A.

In the socket of a component C.11a C.CompTIA 220-701: Practice Exam B. The access point would now transmit on only one channel. Hyperthreading D.co m 124 . B. Dual Inline Package (DIP) B. C. 802. On the outside of a heat sink B. On top of a component D. Answer: A "Pass Any Exam.11n D.com Ac tua lTe sts QUESTION NO: 398 . A user would need to manually type the SSID to connect. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. Data encryption would be less secure over wireless connections. L2 cache C. D." . Data encryption would be more secure over wireless connections. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.www. 802.actualtests. Any Time. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.

255.0.0.co m . Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Upgrade formats the drive B. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.com 125 Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. 255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.0 B. Windows Multilingual Interface Pack D.255. Upgrade retains user settings C. Windows Language Wizard B.www. Windows Multiple Language Keyboard Pack C. 255.0.255. QUESTION NO: 403 A user reports that their USB device has stopped working.0.0. 255.255. Any Time.0.255.0 D. 255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Applications need to be reinstalled with an upgrade D.actualtests.1 C." .

Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. a user has the ability to customize translucent windows called: lTe sts . C. C. D." . Any Time. CPU "Pass Any Exam. three-dimensional viewer. seeing windows.www. RAM C. floating bars.CompTIA 220-701: Practice Exam A. Determine how long the user has had the problem. B. B. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B.mp3 at the end of mpeg layer 3 file names in Windows XP? A. aero glass. Determine if any other users are affected by the problem.actualtests. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. D. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . RAID D. tua In Windows Vista Ultimate. Determine if changes have been made that could have caused the problem. BIOS B. Determine how long before the user is due for an upgraded system.co m .com 126 Ac A. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D.

C. Incremental B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Support different resolutions D. Which of the following types of backup should the technician select? . Which of the following is the NEXT step that the technician should take? A. Differential D.www. Answer: C "Pass Any Exam. Higher response time B. Any Time. D. Limited display size C. The technician has validated the problem and suspects that the application needs to be reinstalled. B. Perform a backup before making any changes.co m 127 . The user has asked that a full backup be run every day. Document all issues. Limited bandwidth Answer: B.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Establish a theory of probable cause.com Ac tua A. findings and solutions. A. To support active desktop E. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP." . Establish a plan of action to resolve the problem.actualtests. Daily C.

Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.actualtests. Call their manager and report the status of the issue.co m 128 .ROM drive and has tested and found that the drive is defective. Question the user and make sure that they have not made any changes to their system recently. you need to use the DxDiag utility (DirectX Diagnostics). B." . A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD.com Ac tua lTe sts . msconfig D. C. B. regedit B. dxdiag Answer: D Explanation: To test the DirectX functionality. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Call their manager and report the status of the issue. C. "Pass Any Exam. Which of the following should the technician do NEXT? A. Run a full system backup. Document their findings and the actions taken. Any Time. Develop a plan to get the drive replaced. Which of the following utilities should the technician run? A. Run a backup of the system. ipconfig C. D. Further troubleshoot the defective drive to determine if the problem is covered by the warranty.ROM drive and tested that everything is working properly. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. D. Which of the following should the technician do NEXT? A.www.

Ntbootdd.co m .sys D. Ntldr C. The size equal to the physical memory B. Smss.dll Answer: D Explanation: The HAL. Use non-technical terms. Use the proper acronyms. Which of the following is the BEST approach to tell the customer what is going on? A. Use email so that everything is in writing. 4095MB C. D. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.www.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.5 times the physical memory D. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A." . Use technical jargon. Any Time. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. B. C.actualtests. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. 1.com 129 Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A.exe B. Hal.

C. explain the reasoning to the client. C.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Which of the following is the BEST course of action to take care of the appointments during that day? A. B.CompTIA 220-701: Practice Exam A. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. D. D. Electromagnetic interference due to the copy machine in the room. Which of the following is MOST likely causing the shutdown issues? lTe sts . Ask to get an interpreter to assist in the language barrier. B.co m ." .www. D. Power supply on the computer is going bad.actualtests. Power supply to the room is not great enough for both the copy machine and the computer. Call the customers scheduled that day and reschedule all the appointments to different days. Get a language to language conversion dictionary to help understand what is being said. B. It has been in service for four years and is located in a copier room. RS-232 "Pass Any Exam. Answer: C QUESTION NO: 418 A. Inform the client the service must be rescheduled with a different technician. Skip the first appointment.9 port? A. Improper ventilation from dust buildup inside the computer. RS-422 B. Any Time. C. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Go to the first scheduled appointment late. and make the repairs as quick as possible to try to catch up on the schedule. Restate the issues to the customer for validation.

IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. QUESTION NO: 421 How many pins does a VGA Connector have? A. 25 D.actualtests. E. Enable DHCP. G. D. IEEE 1284 D. Disable SSID broadcast. Use a MAC filtering.www. C. Enable Volume Shadow Copy. Answer: A. B. 15 C.G "Pass Any Exam. Higher electricity measured in volts. B. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE)." . More horsepower will be provided. F. Use WPA encryption. Use a TPM Chip.D. 9 B. Greater duration of power availability.CompTIA 220-701: Practice Exam C. More devices can be powered at one time. D. C. A.co m Answer: B 131 . Any Time.com Ac tua lTe sts . Disable WEP.

Add an infrared connection to all computers.0Mbps. 1. 12Mbps.actualtests.www. D. 16Mbps.5Mbps. Add a KVM switch to thetechnicians computer. Add a USB hub to each computer. A virus does not require user interaction. Which of the following is the BEST solution? A.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. 480Mbps B. 20Mbps. Add a Bluetooth connection to all computers. Which of the following provides the BEST solution? ." .0Mbps. B. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. B. 360Mbps D. 16-bit card B. A worm requires user interaction. A worm self-replicates. 128-bit card D.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. C. 2. 10Mbps. 32-bit card C. Any Time. 256-bit card . C. "Pass Any Exam. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A.0 data rates? A. 1. 450Mbps C.5Mbps. 2.

Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Go to the second appointment because it is listed as priority and then reschedule the first. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. C.www. Rush to finish the job. Any Time." . Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Which of the following would be the BEST way to handle the situation? A. C. D.co m .com 133 Ac tua A. D. "Pass Any Exam. B. call the second customer and explain you are running late. Call the next service call. Which of the following should the technician do FIRST upon arrival at the customer site? A. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. and reschedule. C. Leave the current service call to make the next service call. and go to the next service call. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. apologize. Stay on the current service call and arrive late on the next service call. this is going to make the technician late for the next service call appointment. B. Call the second customer. Which of the following is the BEST resolution for the issue? sts . A virus self-replicates.CompTIA 220-701: Practice Exam D. apologize. lTe A service call is taking longer than expected for a technician. after completion. B. Make the first appointment and then.actualtests. and reschedule.

Windows Narrator "Pass Any Exam.www.co m 134 . Any Time. Windows Media Center C.CompTIA 220-701: Practice Exam D. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . D.actualtests. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Ask the customer if the technician can change the language. Change the language and complete the service call. C. Tell the customer that the operating system is corrupted and must be reinstalled.com Ac tua A. Explain that the issue can not be resolved because the technician does not understand the language. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Which of the following options should the technician do NEXT? A. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. RJ-11 B." . RJ-45 C. B. Which of the following applications can be used? A. Windows Defender B. Windows Sidebar D. BNC D. Call another technician who has worked with this customer in the past and inquire about any prior issues. The current language on the workstation is the customers native language.

com Ac QUESTION NO: 435 tua lTe sts . Pointing stick failure B. Which of the following is the MOST likely cause? A. Memory failure D. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. WindowsVista Ultimate C. Windows XP Professional B. Windows XPMedia Center D. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Any Time.co m 135 .www. Windows Vista Home Premium C. WindowsVista Business D. Windows Vista Home Basic B. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.actualtests. Hard drive failure C." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.

C.actualtests. Any Time. Answer: C QUESTION NO: 438 A.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . D. hives. C. B. D.www. Sidebar Interface C. gadgets.co m 136 . icons. B. a person who go through a corporations waste to see if they can use any of the information. Task Manager B. applets. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. a worm that attacks multiple computers and memorizes each computers keystrokes. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. targeted email that is directed at a group of users so that it appears to be from a legitimate source." . User Account Control D. The printer was working fine Friday.

Any Time. Too many pages are being sent to the printer at one time. Wrong type of paper is being used for this printer.co m . Key fob C. C. C. D. B. After speaking with the user and examining the symptoms.com 137 Ac A. Which of the following steps should the technician take NEXT? A.www. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. 128MB graphics card C. 800MHz processor B. Username B. Question the user to determine what has caused the video card to fail. Establish an alternative diagnosis. Smart cards D. B. a computer must meet which of the following hardware requirements? sts ." .actualtests. the technician believes that the computers video card has failed. Verify that all other computer components are operating normally. Spooler service needs to be restarted. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Replace the video card to confirm diagnosis. The printer drivers need to be rolled back to a previous version. "Pass Any Exam. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor.CompTIA 220-701: Practice Exam A. LCD monitor D. D.

which of the following will BEST fix this issue? . Hard drive Answer: D "Pass Any Exam.EXE D. Right-click the applications shortcut and choose Properties. Any Time. Right-click the applications shortcut and choose Compatibility. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Enter the Compatibility tab and select Disable Visual Themes.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A.com Ac Answer: A tua A. Select Disable Visual Themes. Enter the Compatibility tab and select Run in 256 colors.actualtests. B. Without changing Windows Vistas system-wide color depth settings.www. DOSKEY C. Processor C. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Select Run in 256 colors. Right-click the applications shortcut and choose Properties." . C. The Compatibility tab within an application shortcuts Properties B.co m 138 . Right-click the applications shortcut and choose Explore. CONVERT. D. RAM D. Which of the following is MOST likely the issue? A. Case fan B.

com 139 Ac A technician is working on a computer that has a virus downloaded on it. Safe Mode B. Debugging Mode D. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Debugging Mode B.actualtests. Dxdiag C. a computer is getting stop errors.co m A technician is unable to log into a users computer after installing new hardware. but the stop errors continue. Last Known Good Configuration D." . Device Manager B. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Disable Automatic Restart . Telnet D. Last Known Good Configuration C. Which of the following Advanced Startup options would BEST resolve this issue? .CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Active Directory Restore Mode C. Event Viewer Answer: D QUESTION NO: 447 A. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Any Time. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. The technician has uninstalled the program. Which of the following should be used to troubleshoot this error? A.www.

Cordless phones D.co m 140 . Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Emergency Repair Disk (ERD) D. Safe Mode D." . Debugging Mode B. Voltages and size D. Electrostatic Discharge (ESD) C. The access point is next to a speaker B. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.4GHz wireless access point that drops connections. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Wattage and size B. Last Known Good Configuration C.CompTIA 220-701: Practice Exam A.actualtests. Which of the following would need to be created prior to the installs? A.www. Restore Point B. Which of the following would MOST likely cause the connection drops? A. Resistance and size C. Back up of the data C. Any Time.com Ac tua lTe sts . Incandescent lighting "Pass Any Exam.

11 standards operates at a maximum speed of 11Mbps? A. it will not delete. D.actualtests. B. 802.www.co A technician notices that a group of users are continuously searching their computers for the same files. Indexing D. 802. 802. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.com 141 Ac tua lTe A. 802. Chkdsk B.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. Which of the following would BEST assist their searches? m . The largest cache that resides at the chip level. Any Time. C. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue.11n C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. Defrag C.11b B. The fastest cache that resides outside the chip level. The fastest cache that resides at the chip level. Scandisk sts . The largest cache that resides outside the chip level. Which of the following is the MOST likely reason? "Pass Any Exam. When the technician tries to delete the job.11g D." .

The technician does not have the necessary permissions.www. Replace all of the print cartridges. Some of the inkjets are clogged in the cartridge. B. C. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. B. D. Once a job is submitted to the queue it cannot be removed. Which of the following options would BEST help troubleshoot the problem? A. B. This printer is not capable of printing such fine details select another type of printer. C. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Gigabit Ethernet B.actualtests.co m . Infrared D. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. The user submitted the job as a priority. The job must be deleted using theprinters front panel. D." . Send a test page to the printer.com 142 Ac A. Wi-Fi C. Power cycle the printer. Which of the following is the MOST likely cause of the missing detail? lTe sts . Bluetooth "Pass Any Exam.CompTIA 220-701: Practice Exam A. The printer is set in draft mode in the printer properties. Any Time. D. Run an alignment page. C. The printer does not support the font on the document. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it.

key authentication D.11a D.11n B.key authentication B. replace the printer and then print everything that was saved.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. 802. Any Time. 802. WPA withshareD.key authentication .co Which of this following wireless security options is MOST secure? m 143 . Which of the following is the FIRST step the technician should take? tua lTe sts A.com Ac A technician must replace a network printer.key authentication C. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam. WEP2 withshareD. Delete all print jobs before replacing the printer. Save all print jobs.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. WPA2 withshareD. D. 802. 802.www.actualtests. Notify all users before unplugging the printer. C. Unplug the network printer and then replace with a new printer." .11b C. WEP withshareD. B.

co m 144 . The system cannot connect to the network. Any Time. The system does not have enough free hard drive space." .ini file. C. "Pass Any Exam. Which of the following is MOST likely the cause of this problem? A. D. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts .actualtests. The hard drive is faulty and needs to be replaced. C. After installing the hard drive which of the following must the technician do NEXT? A. msconfig D. Enter hard drive information manually into the Boot. Enter hard drive information manually into the Autoexec.ini C. convert B. D. chkdsk D. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect.www. sysedit B. Enter hard drive information manually into the BIOS. Enter hard drive information manually into theNtldr file. B. The automatically restart feature in System Failure option is on.com Ac tua A. B.bat. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. fdisk C.CompTIA 220-701: Practice Exam A. boot.

Hard drive is faulty.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . D. C. Answer: B QUESTION NO: 470 "Pass Any Exam. Start>Run>Regedit B. Control Panel>Power Options>Hibernate tab B. BIOSis reporting a memory error. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Which of the following is the MOST likely problem? A. APM is off. Any Time. B. CMOS battery is dead. My Computer>Hardware>Settings D. In which of the following can the technician go to review the IRQ settings? A.actualtests. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. BIOS>Power Menu>S11>Hibernate D. Device Manager>Power Options>Check-off the Hibernate box C.co m . Device Manager>Computer Properties C.www. The technician suspects an IRQ conflict." .

com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Power supply wattage is too high. Window Vista Home Premium "Pass Any Exam. Powersupplys fan is defective. Power supply is the wrong wattage. B.co m 146 . B. Which of the following is the solution? A. Power supply wattage is too low. The fuser unit is defective. Power supply is the wrong form factor. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. The workstation does not power up properly. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Which of the following is the MOST likely cause? A. Any Time. D. Power supply is the wrong voltage. C.www. The feed roller is defective. Powersupplys fan is defective. Windows XP Professional C. The toner cartridge is defective. B. The pick-up roller is defective." . Answer: A A. D. Power supply is the wrong form factor. D. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . C. C. Windows Vista Home Basic B.actualtests. The workstation will power up if only a single drive is connected.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages.

DDR C.co QUESTION NO: 475 m 147 . DLT D.actualtests.CompTIA 220-701: Practice Exam D. Error detection C.www. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .com Ac tua lTe A. Better cooling D. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. SLI D. UPS B. Lower cost B. ECC C. SLI B. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A." . Any Time.

but requires the last device to use a terminator? A.actualtests. This method allows access to only computers that have specific MAC addresses." .0 D. There is no IP filtering or DNS filtering. The use of an SSID cannot limit access even though it is used by all the routers. WEP keys B.www. Any Time. VPN B. SNMP C.com 148 Ac A. USB 2. SSID broadcasts C. MAC filtering D. FTP D.co m . QUESTION NO: 480 "Pass Any Exam. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. Parallel B. IEEE 1394 C.

CRT C. WEP key B. Hazardous chemicals or compounds C. RFI B. EMI D. which of the following settings should be changed to prevent interference between the two devices? A.www.com Ac A.hoc C. High temperature warnings and cautions D.actualtests. AD. Any Time. Slipping hazards or dangerous footing concerns B.co m 149 . Channel number C. Adware B. Network diagram to prevent damaging any cables "Pass Any Exam. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Worms D. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. SSID broadcast ID D." .CompTIA 220-701: Practice Exam Two wireless access points are located near each other.

D. Touch pad B. C. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Check to the correct type of paper is being used. Which of the following is a primary safety factor when using a soldering iron? A. Which of the following is MOST likely having an issue? A. IEEE 1394 port D.co m ." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. RF or wireless interference B. Replace communications cable. Any Time. Flash drive C. Add additional memory to the printer. Static or ESD damage D.www. B. Change the toner cartridges. Voltage or shocks C.actualtests. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam.

Fax machine C. BitLocker "Pass Any Exam. UTP C.actualtests. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. If they want to add more gadgets. STP B. because it has much lower crosstalk and interference in comparison to copper cables. Any Time." . Which of the following devices is MOST likely connected to the other end of the cable? A. They can span distances of several kilometers. LCD monitor B. NIC D. RJ-11 D. calendar. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. Switch B. CRT monitor C. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock.www. which of the following features should they research? A. and several other items on their display.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. . Scanner D.co m 151 .CompTIA 220-701: Practice Exam A.

Which of the following is MOST likely the issue? A. The sound card is not connected properly. B. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. Any Time.CompTIA 220-701: Practice Exam B." . Document findings. The drives device driver needs to be updated. Sidebar D. actions. Power supply D. Answer: A "Pass Any Exam. and outcomes.com Ac tua A. Case fan B. Ask the customer what the issue is. Defender C. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Establish a plan of action to resolve the problem. D. The system does not have enough RAM installed. Which of the following troubleshooting steps is NEXT? A. C. D.www. C.actualtests. B. Decoder software needs to be loaded. Heat sink C.co m 152 . Establish a theory of probable cause.

The power supply has a loose connection. Verify full functionality and implement preventative measures." .CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. B. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Test the theory to determine cause. Verify full system functionality. actions. and outcomes. Which of the following troubleshooting steps is NEXT? A.actualtests. actions. B. The BIOS need to be updated. C. D. B. Any Time. Establish a theory of probable cause.co A technician arrives at a customers location in response to a call. and outcomes. mouse movement and the power light is blinking. D. The system is in hibernation mode. sts . Document findings. The keyboard is faulty.www. C. Ask the customer questions to identify the problem. Establish a plan of action to resolve the problem and implement a solution.com Ac tua lTe A. Which of the following is causing this to happen? A. Answer: D QUESTION NO: 497 "Pass Any Exam. Document findings. D. C. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes.

D. Configure the IP settings. D. Fans provide passive cooling. Ctrl + alt + delete then lock computer B. Print out a test page. Which of the following is MOST likely the cause for this problem? A. D.actualtests. The operating system is corrupt. C.heatsinks provide passive cooling. B. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . Any Time.heatsinks are not. Windows key + L C. Fans are applied with thermal compound. A.heatsinks do not. The technician needs local administrative rights. Download the latest drivers from the manufacturer.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. B. C. Configure NetBEUI settings." . C. The technician needs to map the drive.co m 154 . tua A user purchased a TCP/IP laser printer. Fans must be directly applied to the cooled component.www. The technician needs domain administrator rights.com Ac A. Fans provide active cooling. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. B. Ctrl + alt + L "Pass Any Exam. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.heatsinks provide active cooling.

Answer: C Explanation: If the display of the laptop is not working. The function key was not pressed to toggle the video output.ROM drive C. C. A CD. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. The laptop BIOS was not updated to support external video. A hard drive with more than 4MB of free space B. Windows key + Alt + M Answer: A. Any Time. the AC adapter for their older laptop quit working. The monitor and laptop video cards are incompatible. Which of the following is the MOST likely cause? A.com Ac tua lTe sts . B.actualtests. Which of the following is the MOST likely explanation? A. "Pass Any Exam." . QUESTION NO: 503 A user reports that during a business trip to Europe.CompTIA 220-701: Practice Exam D. which of the following must be available in the computer? A. The video cable connecting the monitor is loose. D.co m 155 .B QUESTION NO: 501 When installing the Windows XP operating system using RIS. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help.www. A video card with at least 16MB of VRAM D. Windows key + alt + delete E. The AC adapter was inserted in the incorrect port. then you can try to toggle the video output function key and plug in an external monitor to the laptop.

Any Time. C. A Remote Desktop session has been established on laptop. PGP D. Which of the following will correct this problem? A. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. D. Change the display resolution to a lower setting. C. lTe A user reports that when they are typing. B. Uncheck Extend my Windows Desktop in the Display Properties. IPSec B.co Answer: C m 156 . their pointer will randomly move about the screen or highlight words.CompTIA 220-701: Practice Exam B. The laptop is near a source of EMF interference.actualtests. The mouse pointer software is corrupt. EFS C. C. Toggle the function key for the video display. D. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A.www. instead of seeing their desktop they only see their background graphic. The adapter was rated for 220-240 Volts. The adapter was rated at 50-60 Hertz. The sensitivity of the touch pad is too high. CHAP II Answer: B "Pass Any Exam." . Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . The adapter was rated for 110-120 Volts. Adjust the refresh rate of the display to 72 Hertz. B. D.com Ac tua A.

Perform a disk defragmentation. B. Any Time. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Which of the following steps would shorten the startup time? A. Store the drive next to a magnet for one hour. Run a full anti-virus scan. After completing the initial configuration. Encrypt all local data files. C. Setup user profiles. Install network monitoring software and perform a trace. B. Install anti-virus software. B. Configure biometric authentication. . they notice the system takes a long time to display the desktop. Install system patches.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Remove the control circuit board from the drive. D. which of the following MOST reliably prevents all data from being stolen? A.www. Run the defrag command on the system. D.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Physically destroy the disk platters.actualtests. C. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Format the drive. D. "Pass Any Exam." . C.

"Pass Any Exam. Boot the computer in Safe Mode. After initial troubleshooting. Which of the following steps should the technician take prior to installing the application? (Select TWO). The laptop has an electrical short in the power supply.www.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Answer: C QUESTION NO: 512 A. C. The laptop power cord is being used instead of the docking station power cord. Read the application release notes. Answer: A. Call the department management to document the issue. Defragment the hard drive. D. E. The customer is using the laptop power button instead of the docking station power button. Launch the File and Transfer Wizard." . Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. Create a restore point. D.co m . Run thechkdsk /f command on the system. The customer can power up the laptop when using the power cord without the docking station. Which of the following should the technician do FIRST after the problem is resolved? A.actualtests. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. B. they called the OEM and identify the problem. C. Which of the following is MOST likely causing this? A. They have had problems installing this application in the past. Remove unneeded startup applications. Decrease the size of the paging file. D.CompTIA 220-701: Practice Exam B. The laptop battery is defective and needs to be replaced. C. lTe sts . Any Time. B.B QUESTION NO: 513 A technician is troubleshooting a computer error.

D.www. Assigns IP address to the workstation B.0. Post the solution on an online tech forum. Monitors sessions between two hosts C.CompTIA 220-701: Practice Exam B. Document the issue and the applied solution. Answer: B QUESTION NO: 514 The IP address: 192. Class C D. Provides a logical connection between a workstation and the network infrastructure D.com Ac tua lTe sts . It runs slower than the processor speed. C. Describe the issue at the next staff meeting. It runs at processor speed. It runs at half the processor speed. B. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.168. Class A B. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. It runs faster than the processor speed. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. C. Class B C. D. Any Time.10 is an example of which of the following address classes? A.actualtests." .co m 159 .

D. IP Answer: C. cached website credentials and desktop preferences. DLC E.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. C. Which of the following should they do NEXT? "Pass Any Exam. Useregedit to export the user data to the new system. Hubs only support TCP/IP protocols. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .www. Use the USMT to export the data from the old system. D. NetBIOS C. C. SPX B. copy the users profile from the old system to the new system. From Windows Explorer. A. A.actualtests. A hub broadcasts all traffic to all ports.co m 160 . In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). A hub directs traffic between locally attached computers. The customer has required all personal information be migrated to the new computer including favorites. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. and import it to the new system. TCP D. Any Time." . B. Hubs are limited to a bandwidth of 4Mbps. B.

The laptop is not receiving enough power from the battery so a second battery should be installed. Any Time. B. Answer: A QUESTION NO: 522 A. While preparing the files for the disc burning.co m . D. Lower the pointer speed in the Mouse Control Panel applet. If they connect the AC adapter. Dispose of the monitor according to applicable environmental regulations.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. Dispose of the monitor in the trash. B.actualtests. Which of the following is the BEST option to solve this issue? A. Update the drivers for the touchpad. The laptop is not receiving enough power from the battery so the battery should be replaced.CompTIA 220-701: Practice Exam A. C. C. they can connect to the network. Which of the following is the MOST likely cause? lTe sts . The power management settings on their laptop are set to disable the internal NIC. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. The laptops NIC needs updated drivers.www. the technician notices files that pertain to other employees." . Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. C. Update the drivers for the video card. D. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. B. Format the hard drive and reinstall the OS. Discharge the CRT prior to disposal. D. Disassemble the monitor to prepare disposal of parts independently. Which of the following should the technician do? "Pass Any Exam.

Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Report the issue to theusers manager and return the next day to work on the issue.actualtests. Delete the files off the portable drive once they are finished burning the disc. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. B." . Carry it by using both the power and video cords for stability.com Ac tua lTe sts . "Pass Any Exam. The user is quite messy and has a lot of paper strewn about. Reset the password for them and inform them of their username. C. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Schedule a later time to call them back once they remember their username. they cannot identify their username. Tell the user that they will return later in the day once they have cleaned their desk. D.www.co m 162 . Create a new account for the user. B. C. C. however.CompTIA 220-701: Practice Exam A. Carry it by holding it upside down by the base. providing standard permissions. Which of the following should the technician do? A. Call the person that wants the disc burned andask them if they can look at the files. D. Carry it with the screen closest to your body. Provide copies of the files to the people named on them. Follow thecompanys established guidelines to reset passwords. The technician needs to work on the issue but is distracted by the users mess. B. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. C. Any Time. D. Carry it with the protrusion on the back facing your body. D. Which of the following actions should be taken? A. Keep the files on the portable drive and then look at them later for confidential material. Organize theusers papers into file folders. B.

Respond by asking the caller to slow down and repeat the concern twice. Check the BIOS for temperature changes. give first impression. Any Time. Verify that the user has not made any OS changes. Listen to callers concern without interrupting and being judgmental. C. Receive. evaluate and respond. B. put on hold and forward. Answer: C "Pass Any Exam. Open the case and determine the cause of the noise. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. interpret. Which of the following should be the FIRST course of action? A. Attempt to replicate and verify the issue. it sounds like an airplane taking off.co m 163 . Receive. and forward. ask for help and respond. D. Respond by informing caller to slow down and change their attitude. C. understand.www. Receive. D. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. B. Which of the following would be the MOST effective way to respond to this call? A. C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. D.com Ac QUESTION NO: 529 tua Answer: B lTe sts . B. A customer reports that when the computer starts up. put on hold." . Ask the caller to call back when they are in a better mood. Receive.actualtests.

24 volts D. Forward the customer to another technician in order to listen to the co-worker. D. C. a co-worker asks the technician for assistance." . 6 volts B. Which of the following is the BEST course of action? A. Research online forums for assistance.co m . Which of the following is the BEST course of action? A. B. Avoid the incoming call and call back later. At the same time. Which of the following is the BEST course of action? A. The technician receives another incoming call from the technician's friend. C.com 164 Ac tua QUESTION NO: 532 lTe sts .actualtests. Update the OS with the most recent patches. D. Ask the customer's permission to put them on hold. Any Time.www. 12 volts C. Put the customer on hold just for a few minutes. 32 volts Answer: B A technician is on the phone with a customer.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Write down error code and ask for assistance. B. Forward the customer to another technician. "Pass Any Exam. Email the manufacturer with the details of the issue. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites.

Reinstall the firewall software. Which of the following troubleshooting steps should the technician take NEXT? A. Put the customer on hold just for a few minutes and assist the co-worker. Any Time. C. Replace RAM modules and verify that all other system components are operating properly." .actualtests. B. After speaking with the user. Contact the user to determine if any recent changes have been made to the computer. Use Windows Recovery Console to perform a repair installation of Windows. C. D. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. however. the technician believes that firewall settings may be the cause.co m 165 . Formulate another theory as to what might be causing the problem. Document that disabling the firewall did not solve the issue and call another technician for assistance. disabling the firewall did not help the issue. Replace the workstations NIC. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Which of the following troubleshooting steps should the technician perform FIRST? A. D.CompTIA 220-701: Practice Exam B.www. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Answer: D "Pass Any Exam. D.com Ac tua lTe sts . C. B. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Replace the motherboard and perform a system restore.

who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. a technician discovers content which they believe may be illegal. Install anti-spyware and run an initial scan.www. Report theusers story to management and wait for further instructions. Answer: B QUESTION NO: 539 "Pass Any Exam. Which of the following describes the BEST course of action? A. C. B. Ignore the content and complete the repair. Delete all the illegal content from the user's computer.com Ac QUESTION NO: 538 tua lTe A. C. Report the situation to the appropriate authorities. Use a signal attenuator.actualtests. Which of the following should the technician do NEXT? A. D. Establish a theory as to what caused the changes to the computer. Use an uninterruptible power supply (UPS). Answer: D Answer: A While troubleshooting a problem on a users computer. Which of the following can the technician recommend? m QUESTION NO: 537 166 .co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Insist that the user immediately delete the content. Perform a virus scan and evaluate the results.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Any Time. B. B. Plug the computer into a different power outlet." . sts . C. D. Use a surge protector. The technician speaks with the user. D.

random characters? A. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. A corrupt software driver B. Confiscate the co-workers personal storage media. A low toner cartridge "Pass Any Exam. Which of the following is the BEST course of action? A. For backup purposes and if the technician deems it necessary." . D. Report the situation to appropriate authorities. DRAM D.com Ac tua Which of the following RAM types requires that all available memory slots be filled.www. Excessive humidity C. B. D. Any Time. B. C. Answer: C QUESTION NO: 541 A. For backup purposes and with thecustomers permission. Ignore the situation so as to avoid workplace conflict. DDR3 B. Notify the customer about their stolen data. It is not appropriate unless the content is public knowledge. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. It is never appropriate to copy acustomers data. resulting in the need for continuity chips in otherwise unused slots? lTe sts . C.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. from computers which are in for repair.actualtests. RDRAM C. When is it appropriate to make copies of a customers confidential data? A.co m 167 .

B. D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A.com Ac tua A. Windows XP Professional. HTTP Answer: A "Pass Any Exam. WindowsVista Ultimate. Windows XP Home Edition. C.www." . Docking station D. Video capture card lTe If using Windows Media Center. WEP B. WAP D.co m 168 . HTTPS C. TV tuner card C. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. which of the following hardware components needs to be installed? sts . Any Time. Windows 2000.actualtests.CompTIA 220-701: Practice Exam D. KVM switch B.

2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.co m . 32GB C." . QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. 1024GB D. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Which of the following components should the technician replace? A. 16GB B. L2 cache B. WPA D. Any Time. Processor D. SFTP B. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. WAP C.www.actualtests. Although Windows XP lets you format only up to 32GB but can read larger volumes.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. CMOS battery C. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.com 169 Ac tua lTe sts .

Check the wireless card for antenna connections. A. RAM capacity C. Any Time. Check to see if wireless is turned on. C. Liquid D. B. I/O address ranges E. Hidden devices D. Explanation of error codes Answer: A." .C.CompTIA 220-701: Practice Exam A. 110 C. D. Passive C.actualtests. Devices by type B. Active Answer: D QUESTION NO: 552 By default. 80 B.www.com Ac tua lTe sts . Check the software for a complete install. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).co m 170 .D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. which of the following ports is used for Remote Desktop (RDP)? A. 2335 D. Check the wireless card to be sure it is seated correctly. 3389 Answer: D "Pass Any Exam. Heatsink B. Mapped network drives F.

TV tuner C.www. SATA D.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. Multimedia B. NIC B. 25 C.co m 171 . 23 B. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Capture D." . Wireless card C. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam.actualtests. by default. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. 80 D. is used for Telnet? A.com Ac tua QUESTION NO: 555 lTe sts . Any Time.

Crossover cable "Pass Any Exam. Last Know Good Configuration D. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Operating system B. WAN B. VPN D. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A.co m . TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Any Time. Which of the following would be the BEST recommendation to the customer? A. Bridge B. but the motherboard needs an update. Which of the following must the technician update? sts . Enable Boot Logging C.com 172 Ac A. Safe Mode with Command Prompt B. HTTP C. The technician has determined this can be done. Firmware D. Memory C.CompTIA 220-701: Practice Exam A." .www. Router C. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing.actualtests.

B.actualtests. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. C.CompTIA 220-701: Practice Exam D.com Ac A. D. Turn off the power to the USB device first then the computer. Use the Safely Remove Hardware icon in the Control Panel. try not to use numbers in the password. Send the drive to a data recovery company." . Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. B.www. C. change the password frequently. use their telephone number as the WEP key. D. D. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away.co m Answer: A 173 . Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. try and keep the same password so the customer can always remember it. Any Time. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Answer: A "Pass Any Exam. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. Unplug the device from the computer. Use the Safely Remove Hardware icon in the System Tray. Which of the following should the technician do? . B. a technician should advise the customer to: A. C.

select new. D. Improved security features C. Which of the following is the FIRST item to check? A. rightclick on the desktop. The power to the external displays docking station D.com Ac tua QUESTION NO: 565 lTe sts . Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. use the run command and type folder. The monitor driver version C. Improved registry settings D. Improved performance B. and select folder. B. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. If the monitor has been degaussed recently B.actualtests.co m 174 . The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. create the folder in My Documents then click and drag the new folder to the desktop. C.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. create the folder on a flash drive and then click and drag the new folder to the desktop.www. Any Time." . Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station.

D. Boot into setup/BIOS and check the Graphics options. tua A technician wants to reinstall Windows operating system on a notebook computer. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. press F8 and select Last Known good configuration.CompTIA 220-701: Practice Exam A. Boot the unit in Safe Mode by pressing F8. however. C. The technician tries to boot the computer with the Windows CD in the drive. Which of the following is the FIRST action the technician should take? lTe sts ." . Boot the unit in Safe Mode by pressing F5. Run a check disk operation on the hard drive. Have the user check external drives for media. D. Boot into BIOS and check the hard drive status. Which of the following is the FIRST step the technician should take? A. When Windowsstarts. B.com 175 Ac A. "Pass Any Exam. C. the computer boots off the installed operating system on the hard drive. popup advertisement that has been blocked. Any Time. B. The technician explains this is a: A. press F8 and select Safe Boot. Boot into BIOS/Setup and update the BIOS. B. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Have the user power off for five minutes then restart the system. C. Boot into BIOS/Setup and change the boot sequence. D. Boot the unit in Safe Mode by pressing Ctrl/Esc.co m . website that does not require a password to log in. website where cookies are required.actualtests. C. When WindowsStarts. B.www.

0.0. Configure the printers IP to 127. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. C. D. Enable print sharing from the main computer. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Check to see if the monitor and computer are powered by a UPS. B. Which of the following would be the NEXT troubleshooting step? A.1. Unplug and then re-connect all cabling to the components. Set the printer to DHCP. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Update or reinstall the display driver. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Check the System Event log for over temperature entries. secure website. Ask the customer how the laptop is being used when it reports the error. C. Remove the battery and run the laptop on the external power supply. Which of the following is the BEST course of action to take? . C.co m Answer: A 176 . Ask the customer what is occurring when the display is lost. D. B. D.CompTIA 220-701: Practice Exam D.com Ac tua A. Run the computer until the error occurs then find where the source of the heat is. Any Time. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Set the IP address to match the gateway address.www.actualtests." . Answer: C "Pass Any Exam. B.

" . replace the network card in the printer. Any Time. C. Consult the maintenance manual for the error code. Remove the power and check the position of the jumpers on the motherboard.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. power cycle the printer to update the driver. Replace the video card because there is no display. B.www.actualtests. check the printer for paper jams in the path. The technician arrives and finds the printer is online but there are not any lights on the network card. C.com Ac tua lTe sts . cycle the power on the printer and observe the boot process. Which of the following is the BEST course of action to determine the cause? A. have the customer clear the print queue and reboot. The NEXT step to evaluate the problem is to: A. The technician knows the print server had maintenance done over the weekend that included driver updates. flash the firmware on the printer to match the new driver. B. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. D.co m 177 . power off the printer. B. pauses and then repeats. The NEXT action would be to: A. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. Check the quick setup guide for BIOS settings. but only in monochrome. D. Answer: B QUESTION NO: 576 "Pass Any Exam. check the printer properties on the server. D. have each user remove and re-install the printer to update the driver. C.

co m 178 . WEP C.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Hibernation C. WPA D.www.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Any Time. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Sleep D. Smart card authentication C. WPA encryption D. Computer Browser "Pass Any Exam. Password authentication B. Which of the following security technologies is this considered? A. Biometric authentication Answer: D QUESTION NO: 578 A. Which of the following Windows services is not starting during boot? A. Standby B. WPA2 B. WPA." .actualtests.

IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Southbridge B. BIOS C.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . reseat the video card. Turn the monitor on/off. C. try turning the monitor on/off. DMA controller D.actualtests. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Reseat the video card. Turn the monitor on/off. Any Time. B. Add Hardware Wizard C. check the video cable from the monitor to the PC. check the power cable on the monitor. Check the video cable from the monitor to the PC.CompTIA 220-701: Practice Exam B. Answer: C QUESTION NO: 581 A." . reseat the video card in the PC.co m . Which of the following steps should the technician recommend the user take in order to resolve the problem? A.www. check the power cable on the monitor. BIOS "Pass Any Exam. try turning the monitor on/off. The technician on call determines that the PC is powered on and is not in standby mode. Northbridge B. Print Spooler D. D. check the video cable from the monitor to the PC.

BIOS D. Replace the power button. Check the power supply for voltage output. C. Check the power outlet to verify it is supplying power. Verify that the power button is plugged into the motherboard. Northbridge B. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.actualtests.CompTIA 220-701: Practice Exam C.www.com Ac tua lTe sts . Answer: A "Pass Any Exam." . B. CMOS D. Which of the following is the NEXT troubleshooting step the technician should take? A. Any Time. Northbridge B.co m 180 . Southbridge D. Southbridge C. D. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. DMA controller C. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.

Case open switch D. The printer is no longer the users default printer. The printer has a faulty NIC.www. The technician can also print a test page from another workstation. It was working fine yesterday.co m 181 . "Pass Any Exam. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. C.actualtests. D. 478 B. Biometric password B. B. Slot A Answer: A A. The printer has corrupt drivers. Theusers workstation has a faulty NIC." . 775 C.com Ac A user reports that they are suddenly unable to print to a network printer. Port triggering C.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. The technician can ping the users workstation and the printer. 959 D. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . Any Time.

Turn on Automatic Updates. Which of the following is a best practice? A. Unplug the PC and put on an anti-static wrist strap. Any Time.co m .actualtests.www. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. SODIMM D. they do not want the updates to interfere while they are working. Inform the customer of how long it might take to resolve the problem. Verify when the last time the computer was working correctly was. C. Update the virus definitions and start a scan for viruses. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Which of the following should be selected to BEST meet the user's needs? A. Update the network device drivers. PCI express C. Dual-core Answer: A. however. C. B. Assign a password complexity policy. D. D. C. B. Update the antivirus definitions." . Which of the following is the FIRST thing the technician should do? A. Multi-core B.E QUESTION NO: 590 When troubleshooting an issue with a customer.com 182 Ac tua lTe sts . B. Turn off the firewall. Set automatic updates to download only. "Pass Any Exam.CompTIA 220-701: Practice Exam A. Disable all file shares. DDR2 E.

Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. C. Which of the following file systems should the technician select? A. WPA D. HPFS C. Fingerprint scanner C.co m 183 . Username/password B. Check power on theusers laptops. Any Time. B. Check the network connections.com Ac tua A.CompTIA 220-701: Practice Exam D. Check the domain print server." .www. lTe Several users report their print jobs did not print to the local shared printer. D. FAT16 B. Set automatic updates to download and install. Check the print queue.actualtests. Which of the following is the FIRST thing a technician should check? sts . FAT32 "Pass Any Exam. NTFS D. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.

C. Task Manager B. The problem is related to large files being deleted. D.com 184 Ac QUESTION NO: 598 tua lTe sts . Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam.www. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Backup Manager C. a technician notices that the software hangs during the hardware detection phase. Check the disk for scratches. Answer: A After several months users report that their computer runs slower. Jumper settings D. Any Time. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot.co m . Firmware settings C. Motherboard settings B. How should the technician troubleshoot this issue? A. Check for incompatible hardware. The technician needs to change the computers settings to boot from a recovery CD." . Task Scheduler Wizard D. Check the boot order in the BIOS. Check the CMOS battery. Where should the technician make the necessary boot order changes? A.actualtests.

ATX B. select Properties B.co m 185 . Right-click My Network icon. select Properties C. B. D. A cable modem D. Check the manufacturer's website. C. Right-click Start menu. AT C. The installation CD is not available." . A network interface card B. Any Time. select Properties D. An asynchronous modem C.actualtests. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers.www. Add Hardware Wizard.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts .com Ac A. Which of the following is the BEST solution to locate the correct drivers? A. Check the USB port. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. Right-click My Computer icon. Check the printers BIOS. Right-click System Tray. PC/XT "Pass Any Exam.

co QUESTION NO: 604 m . LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. From the printer properties page D.CompTIA 220-701: Practice Exam D." .actualtests. NTP B. SMTP D. From theprinters drivers B. ACL Answer: A QUESTION NO: 603 When a job fails to print. Any Time. NNTP B. PPTP C. RDP D. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. Manually on the printer C. TELNET C.www. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. where would a technician go in Windows to print out a test page? A.com 186 Ac tua lTe sts .

Modem lTe Which of the following network devices interconnects networks together? sts . Switch B.CompTIA 220-701: Practice Exam A. Hub C. Modem C. Hub B. Modem C. Switch B. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A.actualtests. Bridge D. Full duplex D. Port mirroring C.www.com Ac tua A. Router D. Hub Answer: D "Pass Any Exam. Router D. Half duplex B.co m 187 ." . Any Time. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A.

A local printer has a small footprint and cost less money than a network printer that has a large footprint. The power supply D.www. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Ink jet printers are safe for the environment. Laser printers melt the image onto the page. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. C. Any Time. Laser printers fuse the image to the page.com Ac Answer: D tua lTe sts .actualtests. D. while an inkjet printer sprays the image on the page. thermal." . D. The interface Answer: A "Pass Any Exam. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. while an inkjet printer fuses the image to the page. Laser printers use toner. and impact printer? A. C. B. while the inkjet printer can only use ink cartridges.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. while laser printers can be harmful to the environment. A maximum of two computers can share a local printer verses unlimited users can share a network printer. inkjet. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer.co m 188 . The writing element B. The control panel C. B.

" . Any Time. . Outdated or corrupt print driver.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . which of the following is the minimum default resolution setting that Windows XP supports? A. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution.actualtests. C. C. B. D. equipment from abuse and misuse. 800 x 600 "Pass Any Exam. but the printer does not print the job. 640 x 480 B. which of the following provides the MOST room for effective cooling? A. NLX D. BTX B.www. company's intellectual property and proprietary information.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. customer's personal files and professional data. ATX C. person who would be directly affected in the case of a breach. B. Printer configuration is incorrect. D.com 189 Ac tua lTe sts A. Which of the following may be the cause? A. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. A print job is waiting in the print queue. The application used to create the document is incompatible with the printer.

800 x 640 D.actualtests. B. B. network drive. SD flash drive C. SODIMM D. the number of partitions across multiple hard drives. QUESTION NO: 617 A CD drive is a type of: A. hot swappable drive." . number of installed hard drives. Any Time. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. D. C. CGA's resolution was 320 x 200 . EGA's was 640 x 350. DVD/RW drive B.CompTIA 220-701: Practice Exam C. the back up tape drive configuration. Answer: A "Pass Any Exam. and SVGA resolution is 800 x 600. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology.www. D. optical drive. solid state drive. C.com Ac tua lTe sts . how data is distributed between multiple drives.co m 190 . SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A.

equivalent to the original power supply wattage. it is important for the output to be: A. Thermal grease between the fan and theheatsink B.actualtests. tua On a desktop computer. auto sensing from 100 to 240 Volts. Two processors installed on the motherboard D. DIMM chip B. Any Time. Thermal grease between the processor and the fan C. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. AGP slot D. D. D." . equal or greater than the original power supply wattage. Automatic voltage detection between 110 and 220 voltage is provided. Automatic integrated surge protection is provided through the upgrade. C. equal or lesser than the original power supply wattage.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A.co m . B. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts .www. Thermal grease between the processor and theheatsink "Pass Any Exam.com 191 Ac A. B. it must have which of the following? A. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. The computer can run faster because of the larger power source.3 volts of power to the computer. The addition of 3. C. IDE drive C.

The computer will overheat." . Which of the following statements is MOST likely true? A. The scanner must be installed between the PS2 mouse and the computer. which of the following should occur? A.www. D. The barcode scanner should be set up in the computers BIOS. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. Hyper-V technology C. Hyper-threading technology D. Answer: A When installing a barcode scanner on a computer. D. The flatbed scanner must be removed. the computer must be equipped with which of the following? A. The scanner must be configured to read the code(s) desired. The memory speed will decrease. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Double the clock speed on a 32-bit processor B.actualtests.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. C. The OS will have to be reinstalled.co m 192 . Any Time. "Pass Any Exam.com Ac QUESTION NO: 626 tua lTe sts . The computer will not pass POST. C. B. B.

To provide additional software security to the laptop D. D. B. sts .co m . Which of the following could be contributing to the noise? (Select TWO). To provide additional USB ports for the laptop E.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Any Time. Cooling fan C. Windows has a corrupt boot.www. Inkjet D." . A.actualtests. C. Laser Answer: A QUESTION NO: 629 Answer: A.ini file. A memory chip is defective. CPU B.B QUESTION NO: 630 The user states the desktop computer is very noisy. Impact B. To allow additional power to be available to the laptop when docked C. The power supply is not connected to the system board. To allow LAN/WAN switching Answer: A. A PCI card is not correctly seated. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.CompTIA 220-701: Practice Exam A. E. The CRT display has failed. Duplex C.com 193 Ac A. To allow peripheral devices such as a monitor to remain attached B. Hard drive "Pass Any Exam. Which of the following is the possible cause? (Select TWO).

D. asks to have a single-connection that will carry video and audio to and from the PC. The repairs go as planned. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. relaying details of the repair to save the technician time." . Which of the following would be the BEST course of action for the technician to take? sts . and personally contact the owner to update on the status of the repairs. Which of the following technologies is capable of this functionality? A. the owner would probably not want to be bothered during the work day. C. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Boot from LAN. Boot to Last known Good Configuration. Any Time.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work.CompTIA 220-701: Practice Exam D. Memory chip Answer: B. Boot from Emergency Boot Disk. ask one of the assistants at the company to contact the owner. Boot in Safe Mode.www. D. leave a copy for the company owner.co m Answer: B . Document the work done at the firm and leave the company owner a voicemail. QUESTION NO: 632 A. DVI-D "Pass Any Exam. C. Document the work done at the firm. and due to space constraints. B. Document the work done at the firm. B. Motherboard E.actualtests. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater.

Mini-PCI card B. Express card C.com Ac A. PC card 8.co m 195 . Keep the processor within acceptable temperature ranges. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A.actualtests. B.1 D. C. Keep thenorthbridge chip within acceptable temperature ranges. in marked matching slots. "Pass Any Exam.www. DVI-I C. Memory has to be installed in same speed and size modules. Memory has to be installed in matching pairs. C. Keep the power supply within acceptable temperature ranges. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. D. VGA D. Any Time." . which of the following is true? A. PC card 7. B. using chips equal to or larger than 1GB in size. The motherboard jumpers need to be properly configured.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B .CompTIA 220-701: Practice Exam B. Keep the hard drive within acceptable temperature ranges.

D. Memory has to be installed in marked matching slots.co m Answer: A 196 . Due to limited ability to conceal cabling within walls." . QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Use Windows built-in Disk Management utility and format the disk. Fiber D. the company is being forced to run the lines along power wiring and overhead lighting. using at least five passes. UTP B.actualtests. Run a high powered magnet over the drive several times.CompTIA 220-701: Practice Exam D. Use a multi-pass third party formatting utility. Fractional T1 C. Satellite D. Any Time. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A.com Ac tua lTe A. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Reformat the hard drive. B. Coaxial C. STP Answer: D "Pass Any Exam.www. C. WiMAX B. Which of the following would be the MOST cost effective cable to choose? A.

Four D. Two C. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. WindowsVista Business D. Security Center B. One B. Windows Defender D. Which of the following operating systems currently include this functionality? (Select TWO). Windows XP Professional E. WindowsVista Ultimate B.actualtests.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts .www. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.co m . Device Manager C.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.C QUESTION NO: 642 A. A. Any Time." . Windows Vista Home Premium Answer: A. Windows 2000 Pro C. Fuser "Pass Any Exam.

5 C. Any Time.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.10.CompTIA 220-701: Practice Exam B.122. "Pass Any Exam. Ribbon C. ping f 189.11 B. can run at which of the following modes? A. msconfig B. Toner D. ping t 172.5 D.1. 100Mb B.www.18. ping a 192.co m .actualtests.16.0." . by design. Full duplex C. regedit D. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . Liquid ink Answer: C QUESTION NO: 644 Network hubs. 10Mb D.168. edit C.68. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.com 198 Ac tua lTe sts . ping v 10.

MSCONFIG was used to execute the win.www. MSCONFIG was used to execute the system.com 199 Ac A technician is adding RAM to a PC. Which of the following choices is MOST likely the cause? tua lTe sts A. Which of the following is the MOST likely cause of the issue? A. MSTSC D. MSCONFIG was used to enable the computer services.actualtests.ini file. Any Time." . The physical printer online light is lit.co Which of the following utilities is used to perform a baseline on a hard drive? m . MSCONFIG C. no errors are reported and the data cable is connected. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. MSIEXEC . Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. C. The BIOS revision is the latest version. D. The monitor is not plugged into the video card. The RAM has been inserted backwards in their slots. The PC BIOS does not support the new RAM size. Upon power on. B. PERFMON B. C. D. B. Which of the following is the MOST likely "Pass Any Exam. the operating system will only recognize 1GB of RAM.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally.ini file. MSCONFIG was used to disable the computer services.

0 B. Control Panel B. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.0.1. System Information D. The Print Processor has been changed in Printer Properties.actualtests. Any Time.0.0. C. D. localhost 128. ping 127. ipconfig 127. The Use Printer Offline option is not checked." . My Computer C. Component Services Answer: A "Pass Any Exam.0.CompTIA 220-701: Practice Exam cause of this problem? A.com Ac tua lTe sts . ping 128.1 D.1. The Printing Preferences has been changed in Printer Properties. Performance Logs and alerts C.co m 200 . The Use Printer Offline option is checked.0. Device Manager D.0.1 C.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. B. Computer Management B.www. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.

Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Computer Management B. Computer Management C.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. My Computer B. Startup Menu C. Control Panel D.com Ac tua lTe sts .actualtests. System Tray "Pass Any Exam. Device Manager C." . Any Time. Performance Logs and Alerts B. Performance Logs and Alerts D. Device Manager C. Performance Logs and Alerts D. Component Services D. Computer Management B.www.co m 201 . Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A.

msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. msinfo32 D. Task Manager D." .actualtests. System Information .co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 .www. System Configuration B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. dxdiag C. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. Any Time. System Properties B.com Ac tua lTe sts A. System Information C. System Properties C. Task Manager D. Power Options "Pass Any Exam. cmd B.

Hardware Wizard D. 122.1. Simple File Sharing B.168.com Ac tua lTe sts .168." . 172. Simple File Sharing C.1 B. Hardware Wizard D. Power Options B. Event Viewer C.1 Answer: D QUESTION NO: 665 "Pass Any Exam.co m 203 . Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.actualtests. 4. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. 192. Performance C.168.100 C. Any Time.www.1. Hardware Wizard D.CompTIA 220-701: Practice Exam B.1 D.1.10.100.

16 C. Any Time. 12 C. 10 B.co m 204 . 10 B. 26 D. 26 D. 8 B. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 26 D. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A." . 10 C. 64 Answer: C "Pass Any Exam.actualtests.com Ac tua lTe sts . 12 C. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 8 B.www. 63 D.

The battery is full and the laptop is plugged in. Connects multiple users to one computer.www. CPU "Pass Any Exam. D. Allows multiple users to have access to a central gateway.com 205 Ac A. B. and that it gets unusually hot. DSU C. Router B.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. 802. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts .11n C. 802.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. Which of the following components is the MOST likely at fault? A.co m ." . and there are no error codes or beeps.actualtests.11g B. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. C. Fan B. Allows multiple computers to communicate with each other in a network. 802.11b D. Any Time. and mouse. 802. Modem D. keyboard. Connects multiple computers to one monitor.

Produces unsolicited advertisements via pop-up messages lTe sts .actualtests. Code that waits for a specific response before activating B." . Logic bomb Answer: B "Pass Any Exam. Collects user and program information usually for malicious purposes D.CompTIA 220-701: Practice Exam C. Any Time. Battery D. Spam D. Worm B.com Ac tua A. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Cable ties B. ESD strap C. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.co m 206 .www. MSDS D. Unsolicited mail that is sent electronically C. Trojan C.

which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A.co m . LAN D. Adware D. WindowsVista Business C. Safely Remove Hardware Function. Disable in the BIOS. WAN B. VPN C.www. Windows Vista Home B.actualtests. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A." .com 207 Ac tua lTe sts . "Pass Any Exam. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. B. Virus B. Unplug from the USB port. Worm C. WindowsVista Premium D. Any Time. C.

Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.com Ac tua lTe A. Restart the OS. A record of the administrative passwords C. Start> Run>typecmd> dir D.CompTIA 220-701: Practice Exam D. A complete restore of the hard drive D. Cycle the power to ensure that thent driver works B.www. Which of the following is the FINAL step that should be performed? . actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Escalate the problem to the next higher tier support shop C. Start> Run>typecmd > nslookup B. Document findings. Establish a theory of probable causes of the incompatible driver D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. An established recovery point B. Any Time." .co QUESTION NO: 681 m 208 .actualtests. Start> Run> typecmd > ipconfig C.

they are not receiving any WiFi signals.actualtests. The laptop also needs to be able to resume quickly from this mode.1 C. Which of the following should the technician do? A.254.127 B. Check to see if the NIC is functioning.255. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Ask if they have a modem. NIC B.255 Answer: D A.co m 209 . Shut down C. WiFi Card "Pass Any Exam. Suggest they move computer around. D. 127. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. 255.0. however.10. B.www. Hibernate D. Stand by B. 169. Check thatWiFi is enabled.168.1.com Ac tua A technician wants to configure a Windows XP Pro laptop.255.0. Any Time.1 D. 192." .CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. C. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.

co m Answer: B . Question the customer to find if they used suspend instead of shutting down the computer when they left the office. B. Right click on the print job and select resume. B. D. Email an assistant at the business to see if they are satisfied with the services rendered. Bluetooth D. "Pass Any Exam. Right click on the print job and select restart. Have the customerrestart the computer to reset the keyboard for the customers profile. B. C. Email the business owner and offer discounted services for the next system upgrades. inquiring how the systems are running and offering any additional assistance. D. C. Right click on the print job and select cancel.com 210 Ac tua A.actualtests. Which of the following would be the BEST course of action to take? . C. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A.www. inquiring when the next system upgrades can be started and offer discounts. lTe sts A week ago a technician completed several upgrades for a business." . Right click on the print job and select properties. The technician has not heard back from the client.CompTIA 220-701: Practice Exam C. Which of the following is the NEXT action to take? A. The customer had the laptop working properly all day in a docking station setting. Contact the customer with a follow-up call. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Any Time. but is now attempting to use the laptop's embedded keyboard. Question the customer to determine if they are using the embedded keyboard for the first time. Contact the customer with a follow-up call.

Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.CompTIA 220-701: Practice Exam D. PXE Boot Rom B. Any Time. Modem C. Check the keyboard drivers in Device Manager and reload if out of date.www.actualtests. BOOT. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . /v C. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A.com Ac tua lTe A.co QUESTION NO: 691 m 211 . Where would be the proper place to configure this? A. BIOS D. /b D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Switch B.INI file C." . /r B. Bridge D.

RAID 6 D. RAID 1 C. RAID 0 B." . RAID 1 B. RAID 0 B. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 5 C. Which of the following RAID arrays is the technician using? A. Processor B. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size.com Ac A. CPU Fan C. Which of the following is MOST likely failing? A. RAID 5 D.co m 212 .actualtests. RAID 1 C. Optical Drive D. RAID 10 "Pass Any Exam.www. RAID 5 D.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. Any Time.

Any Time. Coaxial D. especially Ethernets "Pass Any Exam. UTP . UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. STP B. ST D.www. CAT6 C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A.com Ac tua lTe sts A.actualtests. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Fiber B." . The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). STP D. Fiber C. RJ-45 B.co Which of the following cable types contains a foil shield inside the jacket? m 213 . BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. RG-6 C.

BNC C. UTP C." . Coaxial B. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A.www. RJ-11 B. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.com Ac tua lTe sts . Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. Fiber B.11g D. 802.actualtests. Fiber D. 802. Any Time. Bluetooth "Pass Any Exam.co m 214 .11n C. ST D.11a B. DSL D.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Satellite C. 802.

com Ac tua lTe A." . DSL B. Cable C. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Spam D. Adware D.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Adware sts . Fiber D. Botnet C.actualtests. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Spam C.www. Botnet B. Any Time. Spyware B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.

Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Power strip B. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A." . Adware C. Botnet D. Network Answer: A "Pass Any Exam.co m 216 .actualtests. Spyware C. Uninterruptible power supply C. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Floppy C. Internal hard drive D.com Ac tua lTe sts QUESTION NO: 709 . Surge protector D. Spam B. Any Time. Worm D.www. CD B. Spyware B. without actually installing it on the workstation? A.CompTIA 220-701: Practice Exam A.

FTP B. C. B. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A.ROM drive C. Micro ATX C.co m 217 .www. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. SMTP D." . 400Mbps. DVD. Any Time. HTTPS C.com Ac tua lTe sts . USB thumb drive D.actualtests. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. IDE hard drive B. 800Mbps. 12Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. ATX B. AT D. 480Mbps. "Pass Any Exam. D.

15 or fewer C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. 110/120 Volts AC or 220/240 Volts AC B. 10 or fewer B.com 218 Ac tua lTe sts ." .actualtests. the customer reports the NIC link lights for that computer are not on.co m . Any Time. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. Lower latency C. AC or DC Voltage C. Increases length of cable D. Which of the following could be the problem? "Pass Any Exam.www. In addition. 20 or fewer D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. 6/12 Volts DC or 12/24 Volts DC D. Fire resistant B.

you should update the device driver. Re-install the OS. C. Join the computer to the workgroup. Remove and replace the network card. Enable Boot Logging C. Network server is not working. Boot Mode B. Answer: D QUESTION NO: 719 After installing a network card. Updating the device driver may help when an installed device isn't working properly. Which of the following boot options will accomplish this? A.www. Where can the technician locate the NTLDR files? A. Which of the following is the NEXT step? A. NTOSKRNL "Pass Any Exam. B." . C. Firewall is not working.co m 219 . . B. Switch is not working. D. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Internet site is down.com Ac tua lTe sts Explanation: To troubleshoot this problem. the technician notices a yellow exclamation mark in Device Manager. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing.actualtests.CompTIA 220-701: Practice Exam A. D. Safe Mode D. Update the device driver. Any Time.

lTe A technician is troubleshooting a laptop. Upgrade the memory.COM Answer: B QUESTION NO: 722 When a computer is turned on.co m 220 . B. Any Time. NTDETECT. Answer: A "Pass Any Exam.INI D. Which of the following is the BEST solution? A.SYS D.CompTIA 220-701: Practice Exam B. but there is no video.com Ac tua A.SYS B.actualtests. Which of the following is the NEXT step to troubleshoot the issue? sts .www. CONFIG. C. BOOT. Replace the power button. B. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Replace the LCD. Replace the battery. Change power outlets." . Connect the laptop to a monitor. Remove the battery. which of the following is the FIRST process that runs? A. When the laptop is plugged into an outlet it starts. NTLDR C. Upgrade the video card. IO. D. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. OS installation disk C. D. C.

The MBR B. Which of the following should the technician do NEXT? m .co A technician installs a new CD. The power-management console C. The technician powers on the laptop and the drive is not detected. Additional memory needs to be installed. The AC/DC adaptor D.actualtests. The RAM is not seated properly. D. The system is overheating. B. B. Which of the following could be the issue? A. Check the USB settings for the drive. sts . D. The OS is not installed. Any Time. "Pass Any Exam. C.ROM/DVD player into a laptop.com 221 Ac tua lTe A. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Check if the drive is properly plugged in. Which of the following is the MOST likely issue? A.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). C." . Check the manufacturer's recommended settings. Check to see if a disk is present in the drive.www.

engage in harmless communication. to perform a technical risk assessment of employees within the company.actualtests.com Ac tua lTe sts .www. B. Answer: A QUESTION NO: 730 Where is the power on password stored? A." . Any Time. C. Insulting the subject to motivate a response C. D. printing on both sides of paper simultaneously. Answer: D "Pass Any Exam. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A.co m 222 . Flattery Answer: C. to test sociological boundaries with in the company. CMOS ROM C. communications in both directions one at a time. System RAM B. B.E QUESTION NO: 729 Social engineering is used to: A. printing on both sides of paper one at a time. Asking passive aggressive questions E. D. communications in both directions simultaneously. Hard Drive D.CompTIA 220-701: Practice Exam A. Assuming a position of authority D. Requesting public information B. acquire unauthorized information to achieve a goal. C.

Port 110 "Pass Any Exam. Port 21 B. Port 23 C.co m 223 . Port 25 D. by default? A. Port 25 D. A tool that tells a user of the workstation that they have exceeded their memory quota. C. It pings a workstation from a remote server. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. Port 23 C. It blocks popup ads. A tool that allows a user to use the workstation as a telephone through the network. B. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 21 B. It retrieves email from the mail server. A tool that allows a workstation to tell the network that the workstation is present." . B. It holds a log of the last three passwords used. A tool that allows a user to connect to other computers. by default? A. Any Time. C. D. D. tua lTe sts .www.actualtests.com Ac A.

co m 224 . UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). overheating.www. A method of recovering lost data from a hard disk. D. C. Any Time. A recognized method of disposing hard drives that contain sensitive data. System RAM Answer: B. Processor is going bad B. USB C. RAM module is faulty C. Wireless router B. and the hard drive stops working. Network D. Excessive movement between system memory and virtual memory.actualtests. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Printer E. The user described the problems as: occasional rebooting.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. A." . sts .C QUESTION NO: 739 "Pass Any Exam.com Ac QUESTION NO: 738 tua Answer: A lTe A. Power supply D. Which of the following is the cause? A. B. electric shock felt on computer case.

Function keys (e. Ask another technician to take over support for this user.actualtests. F12) B. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Any Time. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO).com Ac tua lTe QUESTION NO: 741 sts Answer: B . C.co m 225 . B. Ctrl + Alt + B D. netstat B. Start> Run>cmd B. ipconfig C. Start>Programs>Accessories>Communications> Command Prompt D. Help the user with every issue that they call about and put all other work orders on hold. Shift + B C. Start> Programs> Accessories> Command Prompt "Pass Any Exam. A.g. Ask the user to call another technician for more in-depth assistance. Explain to the user they need to fill out a work order for the computer issues. nslookup D. Start> Run> Accessories> Command Prompt C. Which of the following utilities could be used to check if there is a remote device on the network? A." .www.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Which of the following should the technician do? A. F9. D.

Any Time. MSDS Answer: D "Pass Any Exam. The manufacturer's documentation C. however. and all other users are able to print to the printer. it does not print. The cleaning label B. PS/2 B. Which of the following places should the technician look to find the proper handling procedures? A. Replace the paper in the printer.co m 226 ." . Which of the following is the FIRST step that the technician should do? A. B. every time the user sends a print job to the printer. Confirm the printer name where the user is trying to print. NIC C.CompTIA 220-701: Practice Exam E. Riser card D.www.com Ac tua lTe sts . There are multiple printers in the office. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. D.actualtests.D QUESTION NO: 743 A user is trying to print to a network printer. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Restart the print spooler service. A past technician's documentation D. C. Reboot the workstation and have the user log in again. Start> Control Panel> Run>cmd Answer: A.

Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. Return to the manufacturer for recycling. prevent outside interference. Dispose in an incinerator. One B. B. B. Nine . Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. Three C. domain. Seven D. C. D. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Put the toner into a sealed bag and then throw into the garbage." .actualtests.co m When applying the security settings to a network. provide protection from heat. prevent damage from weather. which of the following is the BEST way to dispose of the old cartridge? A. assist with data transmission. D. C. Any Time. LAN B.www. "Pass Any Exam. WAN.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. C.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Store in an air-tight container.

actualtests. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. sts When a component has a proprietary power supply what is the main limitation? . C. Ensure that the CD drive is installed. Making sure that replacing the power supply is not cost prohibitive. Answer: D QUESTION NO: 750 A user reports that their CD.Rom is compatible hardware. There are no limitations. B.Rom is not reading a disc. Making sure the power supply will fit into the casing. D. C.co m Answer: B 228 . which of the following would be the FIRST step to evaluate this issue? A. one power supply is as good as another." . Answer: C QUESTION NO: 753 "Pass Any Exam. Check to see if theCD. D. B. B.CompTIA 220-701: Practice Exam D. C. workgroup. Make sure that the network cable is not touching any other cables. D.www. Check to see if the BIOS register the drive. Make sure that the disc is a CD and not a DVD.com Ac tua lTe A. Check to see if the network cables were terminated properly. Replacing it with a power supply made specifically for that unit. Make sure the network cable is seated properly in the users computer. What should be the BEST first step to resolve this issue? A. Any Time. Ensure that shielded cable was used for the network.

CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. B. smart cards. Other equipment plugged into the same power strip/surge protector also will not turn on. What would be the questions to ask this customer? (Select THREE). retinal scans. A complete back up of the hard drive. that is plugged into the same power strip/surge protector. Any Time." . Answer: C QUESTION NO: 755 A. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A.www. powering up? B. Did the computer and monitor work before? C. Is it a LCD or CRT monitor? E. D. The customer says the tower computer will not turn on and the monitor will not turn on either. Is another piece ofequipment. complex user names.B QUESTION NO: 756 A remote Customer calls with a dead computer. background checks for users. C. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. "Pass Any Exam. Was the electric bill paid? D. Which of the following would be the BEST questions to ask the customer? (Select TWO).com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on.co m . An emergency recovery disk (ERD). What is the manufacturer of the power strip/surge protector? Answer: A. A record of the ADMIN passwords. C. An established recovery point.actualtests. B. D. lTe sts .

Always on C. Always on B. Can you or someone else check the circuit breaker for that receptacle? D. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A.www.CompTIA 220-701: Practice Exam A. Has any electrical work been done recently? G. Wake on LAN "Pass Any Exam. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Is another piece of equipment plugged into the same power receptacle and is it working? C. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. proceed with solution.co m .com 230 Ac A.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A.actualtests. Make a list of all programs that will need to be reinstalled in event of a system failure B. How big is your electric bill? B. What is the manufacturer of the power strip/surge protector? E. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D ." . Standby B. Nothing should be affected C. Nothing. Standby D. Any Time. Hibernate C.C. Create restore point D.

com Ac tua A. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Throw it in the trash. the customer continually asks questions about every step being performed. Continue answering thequestions. Any Time. Dispose through proper channels or send it to be repaired C. D. Which of the following should the technician do? A.www. Check that the tube and capacitors are intact D. What is the BEST response to this question? sts QUESTION NO: 761 . Which of the following is the BEST solution? A. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Explain that what is being done is extremely complicated and requires concentration.co Answer: B m 231 .actualtests. Give them a list of blog sites and documentation that discuss the twoOSs D. Say nothing. It is getting to the point that is becoming a distraction. Tell the customer that both are excellent choices B. relax and try to be as calm as possible while working through the distraction C. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. end the conversation C. Put on an ESD strap and inspect the internal components B. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Ask to be excused to use the phone to take a small break outside to get some air B.CompTIA 220-701: Practice Exam D." .

60 to 90 days C. Between 6 and 8 characters C. 90 to 180 days B.www. Annually D. Between 10 and 12 characters B. C. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance.com 232 Ac A. D. Install a generator in the office C. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Replace all CMOS batteries in the office B. Give the user a dedicated printer.actualtests. Install a UPS in the office "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Between 8 and 10 characters D. B. Give the user permissions to cancel other users print jobs. Which of the following is the BEST option to alleviate this issue? lTe sts . Any Time.co m . Raise the priority of the users jobs to the highest level. Have the user work after hours to finish their print jobs." .

Use software that in case of an outage saves your work. but the computers gives an error that the computer has not been shutdown properly. however they are not receiving any Wi-Fi signals.actualtests. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. closes programs. You decide to go to a prior restore point. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. What is an option to ensure that all work is not lost and damage does not occur to the system? A.CompTIA 220-701: Practice Exam D. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. There are UPSs connected to the equipment but they only last about 30 minutes. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost.com 233 Ac tua lTe sts .co m . Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks." . Which of the following is the action that is being performed? A. Which of the following should you try FIRST? A. Rolling back to an earlier configuration B. and shuts down the computer B. Any Time. Retrieve the work from a hot site for the office C.www. "Pass Any Exam. Preparing system for Automated System Recovery (ASR) C. Loading a full backup onto your workstation D. Suggest the computer be moved around.

Ask if they have a modem. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. D. Change the power settings on the projector.ROM is not reading a disc. Ask for model number. Biometrics C. B.ROM has compatible hardware." . Software firewall B. D.CompTIA 220-701: Practice Exam B.www. Check that the Wi-Fi adapter is enabled. C. Change the power settings in Power Management. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Smart card D.co m 234 . Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Which of the following is the FIRST step to take to resolve this issue? A. However. Make sure that the disc is a DVD and not a CD.actualtests. Answer: C "Pass Any Exam. Check to see if the BIOS registered the drive. C. Check to see if the CD. each time the customer closes the laptop the computer goes into standby. C. D.com Ac tua A. Move the projector further away from the laptop. Ensure that the device is working in Device Manager. Which of the following would MOST likely solve the issue? A. B. Change the computer from a laptop to a desktop. Any Time.

Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. B. Check to see if the monitor and system hardware are compatible.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. tell the user to call back when they have calmed down. D. A. repeat back the issue to the user to ensure understanding. Check for other equipment plugged into the same power strip/surge protector. Which of the following steps should be performed to check the monitor? (Select TWO). Move the mouse and/or press the space bar to check if the computer is in sleep mode.co m 235 . If the mouse has roller ball underneath could they examine it? B.www. E. Any Time. be stern with the user.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. C. What is the manufacturer of the mouse? Answer: A. Answer: A.com Ac tua lTe sts . What is the manufacturer of the computer? D. What type of mouse is it? E. What mouse driver are they using? C. D.actualtests. Which of the following questions should a technician ask this customer? (Select TWO). Press CTRL-ALT-DEL and check Task Manager for programs running in the background." . A. B. Check the video cable to make sure it is still connected. C. make the user promises to keep them quiet.D QUESTION NO: 776 "Pass Any Exam.

C. Perform backup of all data. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. B. "Pass Any Exam. The amount of RAM installed. Which of the following should be checked? A. Update the anti-virus software. Create a restore point. Printing to an older printer C. The hard drive location in the computer. Any Time. D. D. CPUheatsink seated properly. Connecting a loop-back plug B. Connecting to a parallel tape backup device D.actualtests.co m 236 . Upgrade all drivers. Which of the following should be done FIRST prior to the installation? A. B.www. C. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. C. B. Hard drive location in the computer. D.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Remove unneeded external components. Which of the following MOST likely uses a parallel port? A. The manufacturer of the computer and hard drive. The manufacturer of the RAM installed in the computer. Which of the following should a technician check to resolve the issues? A." . Failed fan in the power supply.

D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Standby B. Any Time.com Ac QUESTION NO: 782 tua lTe sts . Cycle the power to ensure that thent driver works.www. Hibernate D. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A.actualtests. C. Document findings. actions and outcomes. Which of the following is the LAST step that should be performed? A. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A." . Wake on LAN B. Establish a theory of probable causes of the incompatible driver.co m 237 . Standby D. Always on C. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Always on C. B. Escalate the problem to the next tier support.

Check that the tube and capacitors are intact. D.www. Send them off on a small task to get a moment to concentrate and finish the job. Explain that what is being done is extremely complicated and requires concentration. Which of the following should be done to ensure safety? A. two printers. B. relax and try to be as calm as possible while working. Zero B.co m 238 . Move some of the devices to other outlets and replace the power strips with surge protectors. D. Twelve Answer: A QUESTION NO: 786 Two workstations. Throw it in the trash. Put on an ESD strap and inspect the internal components. Continue answering the questions. Which of the following should the technician do? A. Dispose through proper channels or send it to be repaired. C." .actualtests. two monitors. Answer: D QUESTION NO: 785 A. Answer: D QUESTION NO: 784 A CRT has stopped working. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. the customer is asking questions wanting to know every step being performed and why.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. B. Which of the following is the BEST solution? A. Six C. Any Time.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . It is getting to the point that is becoming a distraction. C. CRTs are being replaced by LCDs. and a mini refrigerator are plugged into one power strip in a single outlet. Ask to be excused to use the phone to take a small break outside to get some air. Eight D. B. "Pass Any Exam.

Replace the CMOS batteries to all affected equipment. D. Install a generator in the office. Have an employee work nights to perform the shut down. Replace the power strips with surge protectors with longer cords. Install software that saves work. Install a UPS in the office.actualtests. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day.CompTIA 220-701: Practice Exam C. Have employees shut down their computers before they leave and perform the calculation during their down time. "Pass Any Exam. Any Time. tua lTe Computers are left on overnight to complete certain calculations and tasks. Prepare system for automated system recovery (ASR). Replace the power strips with UPSs and eliminate the extension cords. Install power strips in the office. B. B. C. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . B. D. D.com 239 Ac A. Setup a hot site for the office so all data will be backed up.www. C. and properly shuts down the computer. D. closes programs.co m . C. Load a full backup onto the workstation. There are UPSs connected to the equipment but they only last about thirty minutes. Restore all files from a storage device." . Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Roll back to a previous restore point. Which of the following actions should the technician perform FIRST? A. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS.

D. Enable DHCP on the laptop. Change the power settings on the projector.www. Install an access point. Change the computer from a laptop to a desktop. Any Time. Which of the following should the customer perform? . Press the function key and then configure the projector settings.co m 240 ." . Set the SSID code on the laptop. The client would like to access the network from outside the home and on the top floor. Use alt + tab to toggle between screens. D. B. B. Use the function + f8 key to toggle between screens. Each time the customer closes the laptop the computer goes into standby. Which of the following should the technician do to solve this issue? A.actualtests. Use the function + f10 key to toggle between screens. C. Install a wireless modem.com Ac tua lTe A. C. B. Which of the following would the technician recommend for the client? A. C. D. Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Change the power settings in power management. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Reboot the laptop to toggle image between screens. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen.

Use hyper-threading. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. B.actualtests. Install a liquid cooling system. D. C. Install more memory in the system. Cools the power supply C.co m 241 . The LCD inverter board is going bad. Answer: B QUESTION NO: 796 "Pass Any Exam. The screen is set to automatically dim to optimize battery power when power is disconnected. Dissipates heat from the chips D. Heatsink B. Install multiple fans.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. CPU slot D. Prevents motherboards temperature from getting to low B. D.com Ac tua Explanation: A. C. Any Time. Which of the following is the BEST recommendation to make? A. B. The LCD backlight is failing. AGP slot C. Prevents the monitor from overheating lTe sts . Answer: C. This might be an indication that the battery is failing and can no longer hold a charge.www." .

B.10 "Pass Any Exam.16 12. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.168. 169." .254. 192. Smart key C.co m 242 . Which of the following authentication technologies can be used? A. Ergonomics B.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. The LCD backlight is failing. D. To provide thermal transfer from the CPU to theheatsink. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. To provide insulation around the processor. the LCD screen gets dimmer.www.0. The screen is set to automatically dim to optimize battery power when power is disconnected. Which of the following should a technician tell the user? A. Any Time. D. To prevent memory vibration caused by theheatsink fan. the LCD returns to normal brightness. B. 172. Biometrics D. C. This might be an indication that the battery is failing and can no longer hold a charge. To protect the CPU from direct contact with theheatsink. When the user connects the AC power.com Ac tua lTe sts .actualtests. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. C.1 C.1.16 B. The LCD inverter board is going bad.

Any Time.16.18. 129. 129.254.25. 169. 192.10.CompTIA 220-701: Practice Exam D.253.actualtests.1. 192.1 C.1 B.25.128 D.16. 92.co QUESTION NO: 801 m 243 . 201.128 B.168.10 C. 129.29.128 Answer: D Which of the following IP addresses is a class B address? A.1 B.www.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.9 D. 92.10 C.25.168.16.com Ac tua lTe sts .29.1.168." .168.254.253. 192.18.18.1.1. 201.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam. 192. 92.9 D.254.254.

1 C.168.com Ac tua A.25.1. 129. 192.254.co m 244 . 192. s1A@r4A&! B.10 D. 172.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A. comptia1 Answer: A "Pass Any Exam.168.CompTIA 220-701: Practice Exam A. 192.168. 192.254.10 B.10.255.9 D.0.168. 255.10. 201.29.0.actualtests.128 B. 92.16." .10.18. 169.10 C.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.253.0. 9ca5rl D.10 B.255.1 D.0.1 C. June171988 C.16.254. Any Time.www. 127.10.255 lTe Which of the following IP addresses is a loopback address? sts . 169.

MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. CD "Pass Any Exam. Flash C.co m 245 .CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. D. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A.www. Blu-Ray B. BIOS password B. DVD D. SSID C." . WEP B. C. Resolve the problem.com Ac tua lTe sts . B. Take the computer apart piece by piece until the problem is identified. Any Time. Document the problem.actualtests. WPA D. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Recreate the problem. Keyfob D. Keylogger C. by default? A.

Modem C. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. HDD D. PCIe B. Flash B. NIC B. Parallel . Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Capture D. Graphics C.www. IEEE 1394 D. Any Time.actualtests.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 ." . DVD C.

802.actualtests. WindowsVista Ultimate C. Windows 2000 D. WindowsVista Premium B. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. KVM B. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. WindowsVista Basic B.CompTIA 220-701: Practice Exam A. Windows XP Answer: D "Pass Any Exam.co m 247 . Bluetooth C. Infrared D.11a B. Any Time. Windows Media Center C.www. Keyboard C. Windows 2000 D." . Touch screen D.com Ac tua lTe sts QUESTION NO: 816 .

Network Neighborhood> Ethernet controller B. Ability to share the file and folders Answer: B. To allow RAID support C. To support dynamic disks B." . Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Add and Remove Programs "Pass Any Exam. User access and permissions options E. Any Time.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. File encryption options C.actualtests. Legacy support for older systems . My Computer> System> Performance> Settings> Virtual Memory B.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. A. Macintosh PC read/write access D. Support for file encryption D. Files can be larger than 256MB B. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.www.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO).

which of the following commands would the technician use? A. Never write down the passwords C. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.actualtests. In a Windows Vista workstation." . Contain on a sticky note on the back of the monitor B. ipconfig D. WEP64 B.www. WPA Answer: C "Pass Any Exam. sfc B. Hide a password document in the workstation D. Any Time.co m 249 . msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. sigverif C.com Ac tua lTe sts QUESTION NO: 823 . System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. WPA2 D.CompTIA 220-701: Practice Exam C. WEP128 C. Control Panel> Power Options D.

com 250 Ac tua lTe sts . D. primary services. C. Give the caller the username and password. Which of the following should the employee do? A.msc "Pass Any Exam. Windows Spool Service C. Print Spooler D. Refuse the callers request and inform the police.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Give the caller the information and inform an IT manager. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. dependency services. They state they need to upgrade the antivirus protection on the workstation. Refuse the callers request and inform an IT manager. the print spooler requires other services to be running first.www. These types of services are known as: A. registry level services. Printer Driver B. Answer: C QUESTION NO: 827 A print job fails to leave the queue. C. perfmon. D. driver level services." . Which of the following services may need to be restarted? A.co m . B. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. Any Time. They ask the employee for their username and password. B.

co m . eSATA C. Without knowing the specifics of that model.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. Any Time. A 64-bit processor and a Vista Home Basic operating system B. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop." . D. A dual-core 32-bit processor and a 64-bit operating system D. to describe their 1394 "Pass Any Exam. Other companies use other names.link and Lynx. 802. IEEE 1394 D. Check forWiFi radio on/off switch on the function keys. such as i. Serial B. services. print D. A 32-bit operating system and a 64-bit processor C.CompTIA 220-701: Practice Exam B.com 251 Ac tua lTe sts . printmanagement.www. B.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. how might a technician determine if the unit has WiFi capability? A.actualtests. Check for an externalWiFi on/off toggle switch. Check the Device Manager for a wireless network device. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. Check for an external antenna. C.msc C.

" C. Your data should be fine. Any Time. Which of the following is the BEST action? A.co m .actualtests. I am not replacing the hard drive. which means delivering data at a guaranteed rate. please read it and then get back to me with any questions. I will let you know what happens after the repair. In the middle of doing the repair. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. B. which is the main circuit board for the PC. D." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. This type of repair will not affect it.CompTIA 220-701: Practice Exam products." B. such as video devices. "I replaced some of the computer parts and now it is functional." . Which of the following is the BEST response? sts . Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. the phone rings. "Pass Any Exam. "I am not sure if your data will be lost I will confirm with my manager. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data." B.com 252 Ac A. "Here is all my documentation for the repairs. Which of the following is the BEST response? A. Have the phone onvibrate before starting the repair. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. C. C. Apologize and excuse oneself for a moment to take the call quickly outside the room. D. Well. I replaced the motherboard. This is because it is not only high speed but also supports isochronous data.www. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. Take the call. I cannot guarantee that your data will not be lost.

Do the repair and request that the client trim their fingernails to prevent the keys from popping off.com 253 Ac A. while protecting the data from the operating system related issues? lTe sts .co m . B. Partition the drive into two physical drives making C: the OS and D: the data. C. Any Time. D. Which of the following is the BEST response to the clients next repair order? A. Partition the drive into two logical drives. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Do the repair with a good attitude. Biometric fingerprint scanner "Pass Any Exam. B. Refuse to do the repair until the client learns how to type with long fingernails. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. D.actualtests. making C: the OS and D: the data. Show the client how to put the keys back on. Hide the sensitive data from casual view using folder Properties . but let the client know that the client will be charged extra for the same repair nexttime." .www. C. Encrypt the sensitive data so that it cannot be read without a key.Attributes. Do the repair.CompTIA 220-701: Practice Exam D. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Keylogger C. Front panel media lock B. Immediately leave and go to another room to take the call and deal with the repair later.

Tell the client they need to install a surge protector soon. UPS B. B. Answer: A "Pass Any Exam.co m 254 . C. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Cover the extra power plugs not being used with electrical tape. Leave it up to the client to take their own precautions. Any Time. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. C. D. Install an uninterruptible power supply (UPS). Unplug the computer after testing and recommend to the client that they need to install a surge protector." . B. Power strip C. D.www. Larger power supply D.com Ac tua lTe sts . Remove excessive dust and loose items. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Check for and remove outdated components. Which of the following is the BEST action to take? A. Replace all cooling fans with new ones.actualtests.CompTIA 220-701: Practice Exam D.

Identify the problem. B. Class C D. Establish a plan.0. D. Run CHKDSK on the hard drive. Document the actions. Which of the following is the FIRST action to take? A.255. B.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly.0? A.255. They have had the system for two years and use it primarily to download photos. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. which of the following actions should be taken NEXT? A.co m 255 .actualtests. D. Suggest purchasing a newer processor. Answer: B Which of the following network classes exists if the default subnet mask is 255. Class B C. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.com Ac QUESTION NO: 843 tua lTe sts .www. Any Time.255. The system specifications are still very good.0? "Pass Any Exam. Class A B." . C. C. Increase the systems RAM. music and browse the Internet. Defragment the hard drive. Formulate a theory.

255.www. Class A B." .0? A. Class B C. Class B C.0. Class D "Pass Any Exam. Class A B. Class B C. Class A B.0? A. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.1.actualtests.com Ac A. Class B C. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.22.CompTIA 220-701: Practice Exam A.0. Any Time.0. Class C D.30. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class C D.0.co m 256 .1? lTe sts . Class C D. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class C D. Class A B.168.

C.com Ac tua lTe sts A.www. Class B C. dynamic IP address. static IP address.1.co Which of the following devices can automatically assign host IP addresses? m 257 . Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Any Time." .172. Class A B. Bridge .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. reserved IP address.actualtests. Router C. Switch B. Task Manager "Pass Any Exam. B. D. Hub D. stationary IP address. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.1? A. Class C D.

Answer: A "Pass Any Exam. Device Manager C. Double click theprinters icon.www. Double click theprinters icon. Double click theprinters icon. right click on the print job and select delete. D. D. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. right click on the print job and select cancel. right click on the print job and select properties. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. right click on the print job and select resume. Virtual Memory D. Double click theprinters icon. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. B." . D. C. B. C. C. The component is disabled. Double click theprinters icon. Double click theprinters icon. Double click theprinters icon.com Ac tua lTe sts QUESTION NO: 853 .actualtests. The component is not installed. B.co m 258 . Double click theprinters icon. right click on the print job and select restart. right click on the print job and select cancel. right click on the print job and select pause. Any Time. right click on the print job and select restart.CompTIA 220-701: Practice Exam B. The components driver is outdated. The components driver is not found.

Advanced B. right click on the print job and select cancel.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. B. The shared printer is not compatible with the host computers operating system. right click on the print job and select resume. right click on the print job and select properties.www. 5 B. C. Double click theprinters icon. C. Answer: C QUESTION NO: 857 In Printer Properties. right click on the print job and select restart. Ports C. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup.com 259 Ac tua lTe sts . D. Security D." . Double click theprinters icon. Any Time. Which of the following is the MOST likely cause? A. Simple file sharing has not been enabled on the host computer. The print drivers have not been installed on theusers remote computer. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Double click theprinters icon. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. B. Double click theprinters icon. 10 "Pass Any Exam. D.co m . Print sharing has not been enabled on the host computer.

www. A remote salesman must transfer contract data to the corporate office. Which of the following responses would be BEST to use? . Any Time. D. D. A remote user updating the antivirus software on their notebook computer.com Ac tua A. Please inform me if the PC will be processing more work than for which it was designed. lTe sts A technician has replaced a failed DIMM. Please inform me if you think you want me to come back and check it again tomorrow. A kiosk in a department store that looks up information in their online catalog.ended questions. Be sensitive to the customer's culture. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. C. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Inform the customer of the expense that is being incurred. The technician has verified that the unit is working properly and is now updating the customer on the event.CompTIA 220-701: Practice Exam C." . C. B. C.actualtests.co m Answer: C 260 . B. A user checking their personal email at an office. D. Answer: D "Pass Any Exam. Please try to be more conscious of static when using this PC. Only ask the customercloseD. B. 15 D. Please inform me if you continue to have any problems with this PC. Use technical acronyms to show your technical expertise.

B. Document the entire event. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. B.co m . D. share this with the customer and take steps to minimize the reoccurrence. Unplug the workstation and begin the upgrade. Call the customer and reschedule for another time. Call the service manager and inform them that the new service call cannot be made in time. Which of the following is the NEXT step to take? A. Inform the customer of the steps taken during the repair and continue to the next service call. share this with the customer and take any preventative measures. Any Time. Call the service manager and inform them of the current situation. B. D.com 261 Ac tua lTe sts . Before starting any work on the system. D. C.actualtests. Document the core actions and inform the customer the repair has been completed. Complete a full backup of the workstation before making any upgrades.www." . C. Answer: A QUESTION NO: 865 "Pass Any Exam. Upgrade the hard drive and reboot the system. which of the following is the FIRST course of action to take? A. A new service call is received.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Which of the following would be the BEST choice to address this situation? A. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Remove the cover of the workstation case and use an ESD strap before the upgrade. Document the solution. C. Follow the manager's instructions. with a response time to another site of two hours. Call the service manager and inform them of the current situation. Call the new service customer and re-schedule the call for another time.

TPM D. Proper configuration of the BOOT. B.INI file C.actualtests.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Answer: C Explanation: To implement file encryption on your Windows 2000 computer. you can use only NTFS file system because only NTFS support encryption. Partitioning and formatting of the hard drive D.com Ac tua lTe A. HPFS. Installation of the NTLDR B. C. FAT32. CDFS.www. NTFS-E is an invalid file system name. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. NTFS." . RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. Installation of updated device drivers sts . D. VRAM C.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. CMOS B. Any Time.

Dual-channel C. Double-sided B.CompTIA 220-701: Practice Exam A.co m .com 263 Ac tua lTe sts .4GHz spectrum.www. Windows Vista Home Basic C. RDRAM D. RFI B. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. Windows Vista 64-bit edition D. A.0 D. Any Time. USB 2. The customer has installed a new cordless telephone recently that uses the 2. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Electrical surges C. and does not wish to lose any files in the process. WindowsVista Ultimate "Pass Any Exam. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Which of the following is the MOST likely cause of the customers issues? A." .11g wireless signal. IEEE 1394a C.11n B. Windows Vista Home Premium B.actualtests. 802. ESD D.

Frequency B. The user sent ten different documents over a span of an hour. If the print spooler service needs to be configured for multi-page printing. If the printer needs a memory upgrade to print multiple documents at once. If the printer needs a firmware upgrade to print multiple documents at once. A. DLLs E. If the printer needs the queue cleared. C. lTe sts A user reports that none of their documents are printing." . Which of the following should the technician check FIRST? . Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Trojans C.actualtests. Wattage D. Hertz C.co m Answer: A. D. Freeware D.CompTIA 220-701: Practice Exam E. WindowsVista Business Answer: D. B.com 264 Ac tua A. Spyware B. Any Time.www. Amperage Answer: C Explanation: "Pass Any Exam.B .

Lithium Ion D. Which of the following is the BEST course of action? A. It is standard among power supplies and has nothing to do with the devices connected to the power supply. QUESTION NO: 875 How many devices are supported on a single USB port? A. D. Alkaline C. you must be careful about the wattage it provides. Use an alternate route and get to the appointment ten minutes after the scheduled time." . While replacing the power supply in your PC. 32 B. reschedule for another time. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present.actualtests. The technician had planned to arrive five minutes early. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam.www. B. Nickel Metal-Hydride B.com 265 Ac tua lTe sts .co m . Pull over. Call another technician and have the other technician reschedule the appointment for another date. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. "Pass Any Exam. 127 D. 64 C. Any Time. Amperage and resistance are not selling points for power supplies. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A.CompTIA 220-701: Practice Exam Power supplies are rated in watts. Pull over. and explain the delay. C. call the customer and cancel the appointment. call the customer from a mobile phone.

Remain calm and positive. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Which of the following is the BEST course of action? "Pass Any Exam. D. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. After listening to the user. and an error message of a corrupted file. the hard drive has failed and the data cannot be retrieved within the hour.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. D. Which of the following is the BEST method of working with this user? A. C. QUESTION NO: 879 A. using the various OS options available." . Work quickly. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Listen and ask questions using non-technical terms. Advise the user to not do anything else. As the technician begins to evaluate the situation.co m Answer: A . explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Shut down the computer. Repeat the steps multiple times so that the user can understand the computer terms. The customer would like another computer so they can make their presentation that is due in an hour. the customer demands the computer be replaced immediately. The company has provided remote control software. Any Time. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. B. Which of the following is the BEST course of action? sts . to boot the computer and retrieve the users data to a shared network drive. C.www.actualtests. Speak slowly. B. until the technician can arrive and work on the computer themselves. explain with authority.

explaining to the user the unit will be restored as quickly as possible. Remain positive with the user. The customer states they have important documents and photos on the drive which cannot be replaced. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. D. D. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. in case the customer decides to sue for loss of data. and then tell the user to try the install once again. Inform the customer about the need to take the call from the school. Immediately replace the hard drive with a new. D. Request the customer to leave the room while the call is answered.CompTIA 220-701: Practice Exam A. what has happened to the drive and explain the options available. larger model. explaining you will remote into the computer and assist in installing the printer. and then explain why they cannot get the printer installed themselves. Any Time. C. While the user is talking. C. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. Immediately stop working and leave the room to answer the call. Document on the service record the steps the technician took to evaluate the drive. they determine that the hard drive has failed. The technician receives a call and the caller ID shows the call is from the technicians childs school. Which of the following options is the BEST course of action? A." . C. Which of the following is the BEST course of action? A. Explain to the customer in non-technical terms. B. Listen calmly to the user.actualtests. as the school can be contacted later in day. B. use MMC to grant administrative rights to the user.www. such as a data recovery service.co m 267 . Ignore the call. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. B. until they have completely calmed down. but the data is gone.com Ac tua lTe sts . conducting an initial evaluation of the problem with the customer. Answer: D "Pass Any Exam.

Any Time. Replace the PS2 keyboard with a USB keyboard and try again. D. . Which of the following is the NEXT course of action? .co m The technician has completed the repair action on the computer.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. They have checked the printer and found coworkers have been printing documents. Test the computer to determine the probable cause of failure. Establish the probable cause of the card failure for the customer. C." . Check the work area and keyboard for foreign substances. Which of the following is the NEXT step to take? "Pass Any Exam. B. Boot to BIOS/setup and confirm the hardware settings are correct. the video card is failing. Question the user to insure they do not attempt to make changes and break the computer again. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. C. B.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Check the power connections to the equipment and see if there is a surge protector in use. D. B. C.actualtests. Question the customer on any changes made to the computer before installing the video card.www. Install an on hand video card and show the customer it is repaired. Document the evaluation and actions taken. Which of the following is the NEXT step to take? A. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Which of the following would be the NEXT evaluation step? tua lTe sts A. Re-evaluate the repair theory to ensure the issue will not occur again. Discuss options acceptable to the customer to address the issue. D.

C. The technician needs to install the scanner using the instructions provided. as this may have deleted the network printer. and then install the drivers. Which of the following describes the NEXT step to take? lTe sts . After inserting the PCMCIA card. B." . After installing the card with the administrative account. and then configure the card using the administrative account.co m 269 . Install the card using the customers log in. After installing the card. check Network Places to ensure proper card functionality. ensure the phone and modem properties are set for the local area code. Any Time. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. plug in the scanner. C. The technician has to boot. C. Ask the customer if they have installed a local printer at home. Which of the following actions will BEST resolve the issue? A. D.actualtests.www. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. B. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. have the customer test the card using their log in. Ask the customer to open the printer properties and check the page size and paper orientation.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip.CompTIA 220-701: Practice Exam A. The technician has to use Device Manager to update the drivers and then attach the scanner. D. The technician has to turn on plug and play before the scanner will work. B. Answer: B QUESTION NO: 888 A. D. Check that the network printer is connected to the USB port on theusers computer.

DNS D. TELNET C." .co m . Bluetooth devices will need to add the security code.actualtests. B. When the Bluetooth function is enabled. B. If the external keyboard number lock is toggled on. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. If wireless security is enabled on the network. Docking stations will only work if an external power supply is connected. the Infraredport will no longer function. "Pass Any Exam. Any Time. C. the embedded keyboard will not function correctly. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. A. C. HTTP B.CompTIA 220-701: Practice Exam A. NETBEUI can only be used on pre-Windows NT networks. D. B. C. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . Bluetooth and WLAN settings may be configured through the BIOS as well as the OS.com 270 Ac A.www. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). D. NETBEUI is unavailable on non-Windows operating systems. NETBEUI is designed to be used on small size LANs. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A.

They have no moving parts and can tolerate vibration. B. The customer works at a company where the users all print to networked printers.com Ac A. NETBEUI is not a routable protocol.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A.CompTIA 220-701: Practice Exam D. D:\i386\tools\console B." . "Pass Any Exam. D:\i386\tools /cmdcons C. D. Answer: A. They have a larger platter than other magnetic devices. turn the printer off and on. They are susceptible to failure typically caused by strong vibration or rough handling. Reinstall the printer drivers. They require more power than other drive types. and verify the correct tray is being selected before printing. run a print engine test. Any Time. is setup as the default printer. B. turn the printer off and on. Which of the following is the BEST approach the technician should take? . E. D:\i386\utilities\console D. and then attempt to print from the computer. C. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. Ask the customer which printer the customer prints to. and begin running diagnostics on the printer. NETBEUI can only be used with DHCP. Redirect the customer to another printer if available. run a self-test. D. tua lTe sts A customer reports that a computer can no longer print. and send a print job.www.actualtests. Verify which printer the customer prints to. C.co m Answer: D 271 . ensure the device is still online.

DVD drives can readBlu-Ray media. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. B. D.actualtests. and require less power. but not CD media. and CD media. DVD media. more reliable. DVD media.com Ac tua lTe A. Solid state drives are slower. more reliable. DVD drives can readBlu-Ray media. Solid state drives are slower.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . B. IDE drive C. SATA drive sts . C. and require more power.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. but not CD media. Any Time." . USB hard drive B. and CD media. C.www. Solid state drives are faster. more reliable. Blu-Ray drives can read Blu-Ray media. DVD media. Flash drive D. Blu-Ray drives can read Blu-Ray media. which of the following holds true? A. and require less power. DVD media. and require more power. more reliable. Solid state drives are faster. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. D. magnetic drives.

Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. B. A switch interconnects one or more networks." . Liquid cooling systems are less efficient than the traditionalheatsink technology. FTP B. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23.com 273 Ac tua lTe QUESTION NO: 901 sts . Liquid cooling systems are more effective at cooling the processor. by default? A. B. where a router interconnects one or more networks.CompTIA 220-701: Practice Exam A. 23 D. FTPS C. and a switch transmits data directly to the device. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. C. 21 C.co m . where a router interconnects devices on a network. HTTPS D.actualtests. "Pass Any Exam. 20 B. C.www. A switch interconnects devices on the same network to be able to communicate. Liquid cooling systems are less effective at cooling the processor. Which of the following ports needs to be blocked to prevent Internet access? A. A router broadcasts all data packets that are sent on the network. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. Any Time. D.

C. NTFS B. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. which of the following is the BEST task to perform? A. Format the hard drive. Hibernate Answer: D "Pass Any Exam. FAT32 C." .CompTIA 220-701: Practice Exam D. D. Update the device drivers. which of the following file system formats would be the BEST choice for security purposes? A. Standby C. Any Time. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Partition the hard drive. B.actualtests. Wake on LAN (WOL) B. A switch broadcasts all data packets that are sent on the network. and a router transmits data directly to the device.com Ac tua lTe sts .www. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC.co m 274 . CDFS D. Backup the hard drive. Suspend D.

Encryption type D. but that could be easily hacked. WPA was an upgrade. SAFER+ is used to encrypt Bluetooth communications. but WPA2 was the most secure standard.www.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WEP was the original encryption standard developed for WiFi networks. WPA D. WEP B.com 275 Ac tua lTe sts . WEP2 C. Device Manager B. Broadcast name B. WPA2 Answer: D Explanation: WPA2 is the more secure 802.co m . Disk Management D.11i network standard that ensures the most secure wireless encryption. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. System Information C. Security key used C." .actualtests. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. Any Time.

Drive lock D.co m 276 . Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. C. IR scanner B. A program that is used to track user information for commercial reasons. "Pass Any Exam.www. B. Ctrl + Alt + L D.com Ac A. Windows Key + D C." . Malicious code that can propagate itself to different host files.actualtests. Any Time. Which of the following has MOST likely been performed? A. Port 25 has been opened. D. QUESTION NO: 910 Which of the following BEST describes a virus? A.CompTIA 220-701: Practice Exam A. Ctrl + Alt + Esc B. B. A program that appears to be harmless but has a malicious agenda. Port 25 is no longer being used. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. A malicious program that spreads itself in a system without the need of a host. Fingerprint scanner C. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts .

" . The hard drive is set to pre-format conditions. PATA D. Any Time. C. D. Port 25 is setup for port forwarding. Port 25 is running at full duplex. Username and password B.com 277 Ac tua lTe sts . Biometrics C. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside.CompTIA 220-701: Practice Exam C. B.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. D. The hard drive has been reformatted. Which of following drive types did the technician install? A. Solid state Answer: D "Pass Any Exam. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. m Answer: B . IDE C.actualtests.www. BIOS security D. SATA B. Data has been restored. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. Data has been backed up.

FDD D. Floppy disk C.com Ac tua lTe sts . Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.7GB? A. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Solid state B.actualtests." . HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Single-layer DVD D. Any Time. IR keyboard D.7GB of data. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. Dual-layer DVD B. Optical C.co m 278 .www. Laser barcode reader C. CCD barcode reader B.

Degauss D.actualtests. Task Manager B. Event Viewer "Pass Any Exam. Resolution C. Control Panel C. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. My Computer D.com Ac A. Start Menu C. HDMI B." . S-Video C. Any Time. My Network Places B. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A.CompTIA 220-701: Practice Exam A.co m 279 . Task Bar D. Auto Alignment B.www. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . VGA D.

Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A.com Ac Biometric authentication is a security feature preventing access to a device. Satellite C. Dial-up B.www. Verbal recognition D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. "Pass Any Exam. Fingerprint scan B.actualtests. Satellite . Password C. Any Time.co Which of the following network connections uses an analog signal? m 280 . Dial-up C. Which of the following is an example of this feature? tua lTe sts A." . DSL D. Cable D. Wireless B. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.

480Mbps C." .com Ac tua lTe sts .www. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. 7 meters (23 feet) C. USB 1. PDAs "Pass Any Exam. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. IEEE 1394a D. 5 meters (16 feet) B. USB 2.co m 281 .0 interface? A.0 B. Cell phones B.1 C.actualtests. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 400Mbps B. 800Mbps D. 10 meters (33 feet) D.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. Any Time. Desktop PCs D. Notebooks C.

800Mbps . Any Time. 63 D. Right click on My Computer > Properties > Network Identification Tab C.actualtests. 15 C. 300Mbps C. Right click on My Computer > Properties > Computer Name Tab B." . 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 400Mbps D.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Control Panel > System Applet > Properties > Advanced Tab D.www. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 7 B. 150Mbps B.

Intel Pentium 4 Extreme Edition D. Laptop LCD screen B. which of the following is the proper way to delete a print job in queue? A.www. CRT monitor C.RW drive Answer: B QUESTION NO: 934 In Windows XP. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C." . Optical DVD. Windows Server 2003 C.com 283 Ac A. Windows 2000 Professional D. USB mouse D. Intel Pentium M B. Intel Itanium C. WindowsVista Business B. Any Time. Intel Core 2 Duo "Pass Any Exam.actualtests.co m .CompTIA 220-701: Practice Exam A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .

D. The ToggleKeys option is enabled.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. numbers appear on the screen.com Ac QUESTION NO: 939 tua lTe sts . Answer: B While replacing an ATX power supply in an older model desktop PC.actualtests. B." . The NumLock option is enabled.www. Newer ATX power supplies do not use pins 21 through 24. D. the cable is plugged in and the PC is up and running. After clearing it with the manufacturer. Which of the following is the BEST reason why this fix worked? A. C. C. Any Time. 6-pin male to 4-pin female B. The StickyKeys option is enabled. 4-pin male to male D. Which of the following is the correct cable to use? A. Newer ATX power supplies are 20/24 pin compatible. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.co m 284 . Older ATX power supplies have a separate P4 connector. Older ATX power supplies are no longer available. the technician observes the motherboards main power connector has less pins than the new power supply cable. Answer: B "Pass Any Exam. The FilterKeys option is enabled. Which of the following is the MOST likely cause of this situation? A. 9-pin male to male C. B.

On thesouthbridge chip C.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. On the front side bus D. DSL D. Printer settings D. Fiber B. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Print test page B. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. Cable C. Print queue C. RDRAM "Pass Any Exam." . Any Time. DDR2 C.co m 285 . SODIMM D.actualtests.www.com Ac tua lTe sts . Between the CPU and RAM B. SDRAM B.

BNC B. ST C. Plenum B. STP D. 802. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . by default.11g D. Non-plenum C.com Ac Which of the following wireless types. UTP . 802.11a B. has the GREATEST throughput and amount of coverage? tua lTe sts A. 802. RJ-45 D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A.actualtests." .www.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. 801. Any Time.11n C.

The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. C. B. Denial of Service (DoS) attack D.www.CompTIA 220-701: Practice Exam A. The technician explains this is against company policy. Maximum input voltage B.co m .com 287 Ac A. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Social engineering B. Maximum output wattage D. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Maximum resistance C. Press ctrl + alt + delete on the keyboard. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Attach an external keyboard." . Update the keyboard drivers. Compliance in the workplace "Pass Any Exam. Which of the following threats has been attempted? sts .actualtests. Trojan attack C. D. Any Time. Re-install the OS. Which of the following is the NEXT step in the troubleshooting process? A. Dealing appropriately with confidential materials B.

co m . Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Exceptions C. Despite the stricter performance specifications. Which of the following security elements governs data sensitivity? A. Unclassified B. 328 meters (1076 feet) B. Professionalism in the workplace D.www. Configuration Utility D. 150 meters (492 feet) "Pass Any Exam. Which of the following should be used? sts QUESTION NO: 952 . Any Time.M. analysis and reporting technology (S.CompTIA 220-701: Practice Exam C. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. It is company policy that all documents be labeled even if they are not sensitive. Task scheduler C.A. token ring.com 288 Ac tua A. Event Viewer B. Self monitoring." . Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Cultural Sensitivity D. 30 meters (100 feet) D.R.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. 100 meters (328 feet) C. and ATM. A.actualtests.

www.actualtests. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Native resolution B. Pixelation D. A.com 289 Ac tua lTe sts . This chemistry has a high energy density and is lightweight.co m Explanation: The single." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Any Time. fixed resolution of an LCD is called the native resolution. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Alkaline D. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Besides they only receive charge if the voltage is low. NiMH C. . Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Contrast ratio C. NiCd B.

. The motherboard must support ACPI D. basic input/output system (BIOS). Any Time.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. ACPI must be supported by the computer motherboard. Increased performance C. Desktop replacement D. Portability B. the motherboard and processor must support the standard. In addition. The BIOS must support ACPI B. YOU must be running Windows 95 or later C. You always need to compromise in configuration when you purchase a laptop in your decided budget.www.co m Answer: B 290 . Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Answer: B Explanation: You need Windows 98 or later to use ACPI. Higher-quality construction Which of the following is not a requirement for ACPI to function? A." . A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. The processor must support ACPI. QUESTION NO: 959 "Pass Any Exam. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A.actualtests. and the operating system. True B.CompTIA 220-701: Practice Exam A.

The SIMM is the predecessor to the DIMM. such as wireless communications. The SDR SDRAM uses DIMMs with 168 pins. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. ESD C. 200 MHz and 266 MHz with operational voltage 2.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. 184-pin DIMM D.actualtests. 72-pin SIMM C. 168-pin DIMM B.www. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.5v. Mouse C. Point stick D.co m 291 . Any Time. Touchpad B." . QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. CRT D.com Ac tua lTe sts . The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. EMI Answer: A "Pass Any Exam. RFI B.

Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum." . . D. Any Time.actualtests.co m What does Safe Mode allow you to do? . The manual that came with the card D. Skip loading the Registry. The video card manufacturer's website C. DOS B. C. thus forming an image on the drum? "Pass Any Exam.) A.SYS B. Where could you check for troubleshooting information? (Choose all that apply. Another computer with the same video card B.BAT and CON FIG. Start Windows using only basic files and drivers.www. Run Windows without processing AUTO EXEC.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. The server log Answer: B. Worm C. Windows loads only basic files and drivers so that you can find out the configuration errors easily.com 292 Ac tua lTe sts A. Logic bomb D. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Boot the system without scanning drives.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode.

Dirty drum D. C. thus forming an image on the drum. Generators create new passwords every time a user signs in to prevent social engineering.actualtests." . Generators eliminate a user's tendency to create passwords that can be a security liability.co m 293 . Generators eliminate the requirement to establish log-in attempt limitations. Developing D. Worn pickup rollers C. B. Automated System Recovery (ASR) B. Defective toner cartridge B. Writing B. Brokenfuser Answer: B QUESTION NO: 967 A. Transferring C. D.EXE "Pass Any Exam. Generators extend the requirement to periodically change passwords. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. What can we benefit from a password generator? lTe sts .com Ac tua A password generator can be part of a password manager. Any Time. it can be easier to use a password generator based on that set of rules than to manually create passwords. When a password policy enforces complex rules.www.CompTIA 220-701: Practice Exam A. RDISK. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A.

CompTIA 220-701: Practice Exam C. AC out Answer: C Explanation: The AC in. DVD media. True B. AC in. you need to use Automated System Recovery (ASR). DC in. ISO C. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. Enhanced Startup Disk (ESD) D." . DC out D. AC out B. and CD media. which one accurately represents the input and output. False Answer: A QUESTION NO: 970 Of the following voltage pairings.com 294 Ac tua lTe sts .co m . DC in. CSMA/CD "Pass Any Exam. A. OSI B.www. DC out C. of power supplies and AC adapters? A. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. respectively. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters.actualtests. AC in. CSMA/CA D. Any Time.

D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11g tua Which of the following wireless IEEE standards operate on the 2. Normal C.www.11b C.4GHz radio frequency range and are directly compatible with each other are 802.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. Complete B.co m .11d is not a commonly implemented standard. Any Time.) lTe sts .com 295 Ac A. 802.11a operates in the 5GHz range and 802. you need to select the normal backup type. 802.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.11g. it only backs up files the files that have changed since the last backup." . Incremental D. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.11d D. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11b and 802.actualtests. 802. Although Incremental backup clears the archive bit. There is no such option as Complete backup.11a B. 802. QUESTION NO: 973 Answer: B. Copy backs up all files but does not clear the archive bit.

88MB. QUESTION NO: 977 "Pass Any Exam." .EXE C. SETUP. .CompTIA 220-701: Practice Exam A. 360KB B.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.44MB D.44MB.co m 296 . Perimeter security B. The extended-density 3½? floppy diskettes can be formatted to 2. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.actualtests. WINNT. It is the first layer of access control that is intended to delay or deter entrance into a facility.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. Security zones D. 1. 2. Any Time. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. INSTALL. Mantraps C.www. 720KB C.BAT B.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.EXE D. WINNT32.

" . Ring D.actualtests. A.Only attributes on the file before you replace the file? A. Any Time. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A.www.Boot file issues Answer: C "Pass Any Exam. Configuration file issues C. and ReaD. BUS C. Star B. System. which command do you use to remove the Hidden. ERASE C. ATT RIB D.BAT issues D.co m . System files not found B. True B.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. and then remove it from laptop. AUTO EXEC. Swap file issues OE. UNDELETE B. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.com 297 Ac tua lTe sts .

TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. m 298 . System "Pass Any Exam." . False .com Ac A.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Virus attack D. True B. Smurf attack C. Hidden. TCPACKattack B. True B. Any Time. Which type of attack is probably occurring? A. False tua QUESTION NO: 983 lTe Answer: A sts A.www. The server indicates that it has exceeded its session limit. Archive D. B. Read Only C.

eSATA and Express Card/54 are examples of hot pluggable devices A. Telnet B.co m 299 . QUESTION NO: 985 You are administering a system that has been locked down for security reasons. Satellite C.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. What services are associated with these ports? (Choose two. Dial-up Answer: C QUESTION NO: 987 USB. You notice that among all of the other ports.C. Archive.www. Refer to the following Internet connectivity methods. Cable B. They are supported by NTFS files system.D QUESTION NO: 986 A. FTP C. Compression Answer: A.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Read Only. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .actualtests. DSL D. HTTPS Answer: C. True "Pass Any Exam. port 443 and port 80 have been disabled. The attributes such as Encryption and Compression are not supported by FAT 32.) A. and System attributes on the files.CompTIA 220-701: Practice Exam E. HTTP D.B." . Any Time.

B. CCFL C. Like DVD. POST B. CRT B. Although some drives might not clearly key the receptacle for the Berg power connector. BIOS D.CompTIA 220-701: Practice Exam B. the floppy drive requires no external access. floppy drives have a 5.co Answer: D m 300 . once setup. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. is necessary to be entered before booting into the operating system? A. Any Time. Because it is antiquated technology. LDAP Answer: C "Pass Any Exam. LCD D.ROM drives.com Ac tua lTe sts QUESTION NO: 989 . User Accounts C. Hide answers/explanations Atypical backlight technology is A." . Like a hard drive.25-inch form factor and must be installed in the larger drive bays C. floppy disk drives can no longer be purchased new. you must insert the connector correctly or the drive can be damaged.actualtests. D. LED Answer: B QUESTION NO: 990 Which of the following password.www.

YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. D. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module.co m 301 . the portable computer will automatically connect to a wireless network. Network C. modern operating system on a computer lacking mutable secondary storage? A. B. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. however. Driver signing D.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Hardware profile C." .actualtests. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Roaming profile B. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Which of the following feature enables that? A. Any Time. if it is used in a hotel or on an airplane. Live CD B. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Floppy D.www. a portable computer with a docking station is generally connected to a local wired network.com Ac tua lTe sts . For example. which statement concerning CPU and RAM configuration is most true? A. C. "Pass Any Exam.

VPN C. HTTP sts . During your working hours.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove DVD. malicious software that changes the user's home page D. malicious software that is self-replicating and self-propagating B. a customer calls you and is wondering what requires special attention if he wants to ship a laptop.com 302 Ac tua lTe A.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . what is your recommendation so as to avoid the potential damage during transit? A. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. Remove PC card adapters B. malicious software that monitors Internet surfing habits C. Remove Backlight D." .ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. Any Time. Remove LCD C. FTP B.www. WAN D. As an experienced technician.actualtests.

co m 303 .com Ac tua lTe Refer to the following descriptions. C:\System32\Win B. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. True B.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A.) A.actualtests. A VPN is a private network between two computers using wireless cards without using a wireless access point between them." . A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. IP address B. D. Any Time. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. A VPN is a secured line of communication between two points through a public network. C. C:\System\Windows32 C. Default gateway D. Subnet mask C. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . B. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A.www.B A. C:\Win\System32 "Pass Any Exam. DNS server Answer: A.

www. LPGA D. General protection fault C.CompTIA 220-701: Practice Exam D. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. Illegal operation D. It also occurs when a program tries to access a memory address which does not exist. Backlight B. System lock-up sts When a Windows-based application attempts to access memory another program is using. Screen D. Inverter C.com Ac tua lTe A.actualtests." . Any Time. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.co QUESTION NO: 1002 m 304 . SPGA "Pass Any Exam. what is the error that will be generated? . Windows protection error B. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Socket479 B. ZIF C.

Moving the mouse pointer to the top of the Taskbar. pausing until the pointer turns into a double-headed arrow.www. single-layerBlu-ray disc C. Host adapter Answer: A "Pass Any Exam. Hard disk D. Double-sided. and then clicking and dragging D. single-layer DVD.actualtests.R D. The dual layer capacity of Blu -ray disk is 50 GB. Single-sided. No other given options can store roughly more than 17GB of data. Double-sided. Any Time." . Double-sided. Controller C. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Highlighting the Taskbar and double-clicking in the center tua lTe sts .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A.com Ac A. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Drive interface B. Left-clicking the mouse and double-clicking the Taskbar C. double-layer DVD+R B.co m 305 . Right-clicking the mouse and dragging the Taskbar to make it bigger B. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.

Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Any Time. IDS system C. You explain to them that not every attack depends on implementing advanced technological methods. you notice a discolored area. you decide to use your firewall to block the Telnet protocol. and a host adapter. QUESTION NO: 1007 To increase security.co m . Spilled liquid B. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Social engineering B. Which port will you need to block to prevent Telnet from being used? A.actualtests.www. Improper manufacture C." . 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard.com 306 Ac tua lTe sts . 21 B. Perimeter security D. controller. take advantage of human shortcoming to gain access that should otherwise be denied. What is usually a cause of this? A. Biometrics "Pass Any Exam.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. 23 D. you're trying to educate users on the importance of security. Power surge D. 22 C. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. you explain. Some attacks. What term do you use to describe attacks of this type? A. A HDD magnetically stores data on discs that are known as platters.

This is because it is not only high speed but also supports isochronous data. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. 127 C.www. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. /and D. which means delivering data at a guaranteed rate.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. /? B. to describe their 1394 products.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. lTe sts . 63 D. /help C. such as video devices. Other companies make use of other named such as i.actualtests." . A.link and Lynx.co m 307 . Any Time. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. 15 B. which can connect up to __peripherals in a daisy-chained topology. It was used with trademarked name FireWire. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.

CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Ink cartridge B.actualtests. Tracert D. Answer: D "Pass Any Exam. D. This ink is fired through Ink Cartridge. Toner cartridge are used in Laser toner cartridges contain dry ink (toner).exe at the command prompt. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Run search. Daisy wheel D. Any Time. B.www. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides." . Click Start-> All Programs-> Search. Click Start-> Search. Ping B. sts . tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. how can you start a search for files and folders? A. Ipconfig C. Left-click a directory and choose Find. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.co m 308 . Toner cartridge C. C.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.

D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Any Time. AT system connector B.actualtests.) A. Provide properly maintained tools and equipment. Answer: C. C. Attend yearly OSHA safe work environment seminars. Display an OSHA poster in a prominent location. Lift by bending over at the waist. This is not a valid IP address . C. Keep records of accident reports. Answer: B.226. Carry monitors with the glass face away from your body." .18. which of the following are good procedures to follow? (Choose all that apply.com 309 Ac tua lTe sts A.C. B. Use a cart for heavy objects. D. Berg "Pass Any Exam. D. Class B C. Class C D. B.1. Ensure that there are no safety hazards in your path.www.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.) A. What class is this address? .co m You have a computer with the IP address 171. Class A B.

actualtests. S1 B. True B. Molex D. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer.D QUESTION NO: 1022 "Pass Any Exam.com Ac tua lTe sts The docking station adds expansion capabilities. A faulty transfer corona wire B. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. A bad erasure lamp D. you see residue from previous images on the output. S2 C.) A. Any Time. An overheating printer C. S3 D.CompTIA 220-701: Practice Exam C. A broken cleaning blade Answer: C." . . to a laptop. S4 QUESTION NO: 1020 A. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. without sacrificing the mobile computing functionality of the machine.co m Answer: C 310 . as well as additional ports. What two things are the most likely causes of this problem? (Choose two.www. For example.

but he has no idea what the problem is. Memory cards C. B.actualtests.www. What is the best answer to that? A." . B. The 4 pin Berg connectors provide power "Pass Any Exam. Thumb drives B.com 311 Ac tua lTe sts . while Berg connectors are used with floppy drives. So.state drives D. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. you are responsible for fixing the problem. Give the customer an estimated time for repair based on the technicians assessment. SoliD. Therefore they use Molex connectors. Any Time. Before leaving the Repair Center. C. there is something wrong with it. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. C. D. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. The technician will get back to them as soon as possible. Ask the customer when they would like to have the work completed. Ask the customer to check daily to see when it is completed. Recently. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. he takes the computer to the Repair Center and as a technician. SATA hard drives most often use the same type of power connector as PATA hard drives. D. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets.co m . Inform the customer that others are waiting. Molex connectors are used with PATA hard drives. the customer is anxious to know when he might come back to pick up his computer.

The P8 and P9 connectors are used by AT-based motherboards." . It has a fliparound screen and can be held like a large notebook.000volts C.000 volts to feel a shock. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.000volts D.actualtests. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. SATA hard drives and PATA hard drives do not use the same type of power connector. lTe sts . Netbook D. 30. 300volts B.CompTIA 220-701: Practice Exam supply to floppy drives. It also allows you to write notes directly on the screen with a special pen called stylus. 300. Tablet C.co m . "Pass Any Exam. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. Both SATA Power connector and Molex connector cannot be used on the same drive.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. Luggable B.www. 3.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Any Time. The charge below 3.000 volts is below human sensation. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.

True B." .actualtests. False Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.co m 313 . eSATA and Express Card/54 are examples of hot pluggable devices A.www. Any Time.com Ac tua lTe sts .

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