CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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The PC needs a 24-to-20 pin ATX adapter.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. The PC needs a NLX to ATX adapter. Intrusion detection C." . B. SDD B.com Ac tua lTe A. The PC needs a 26-to-20 pin ATX adapter. Which of the following is needed to solve this issue? A. C. Tape D. Flash C.co m 7 . Which of the following can be disabled in the BIOS to prevent this message from appearing? . Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Trusted Platform Module (TPM) B. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. D.actualtests. WiFi Protected Access (WPA) D. Any Time. The PC needs an AT-to-ATX adapter.www.

Device Manager> expand 'Sound.actualtests.com Ac tua lTe sts A. HDMI . 6-pin mini-DIN D.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. After extracting the driver. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. how would the technician update the driver? A. Hardware Compatibility List "Pass Any Exam. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A." . DSL B. Satellite D. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. DVI B. Cable C.co m Which of the following connectors are used for musical equipment? 8 . MIDI C. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. Any Time. System Information B.www.

Toner is applied to a photoconductor and transferred to the media. 128. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.com 9 Ac tua lTe A.255.1." . Watson D. Toner is sprayed to the media.0. which of the following is true? .1. because of the wide variety of models shipping with this BIOS. "Pass Any Exam.0.actualtests.255 D. NIC D. and 2 short beeps.255.0-223.0-191. However. A wax-based substance is melted and applied directly to the media.www.255. B.0.255.255 B.0. Sound card B.255 C. Power supply C.0-255. Any Time. C. 224.CompTIA 220-701: Practice Exam C. 1.255.255. 192.0.255. D.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.co m Answer: A .1-126. Heat is applied to heat-sensitive media to create an image. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.0. Which of the following components has MOST likely failed? A. Dr. sts In the laser printing process.255. the beep codes may vary.

the technician discovers that the user was eating lunch while typing the document.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. DVD C. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. in which the keys are not typing anything within document editing software. Any Time.actualtests. RJ-11 D. Floppy B.www." . MAC filtering C.com 10 Ac A technician is installing Windows Vista onto a new computer locally. RJ-45 B. BNC . After questioning the user. WPA encryption B. ST C. Blu-Ray D.co Which of the following connector types is used on CAT5e cable? m . PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. NAT translation D. The technician comes to the conclusion that liquid was "Pass Any Exam.

B. QUESTION NO: 33 "Pass Any Exam. Check the ink cartridges for proper ink levels. Update the firmware in the printer.CompTIA 220-701: Practice Exam spilled onto the keyboard. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). Replace the fuser in this printer. According to the troubleshooting theory. Ask the user open-ended questions. Replace the keyboard with a new keyboard. Verify the system functionality. D. RAM.co m . chipset. AGP and ISA cards) used 5 V or 3." . Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer.3 B. 5 C. D. but nothing is being printed on the paper. which of the following would be the NEXT step to follow? A. Make closing notes of the repair.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. B. The printer successfully feeds paper through the unit while running the manufacturer's print test.com 11 Ac tua lTe sts . C. 3. 6 D. 24 Answer: A.www.3 V for power supply. A. Which of the following should the technician do FIRST? A. 15 E. Any Time. C. Check the toner levels in the printer. because most of the electronic components (CPU.3 V rails. PCI .actualtests.

Update the video driver B.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. Barcode reader B. Smart card reader C. Which of the following should the technician perform FIRST? A. Provide for heat transfer from a component to theheatsink D. Run a System Defragmentation D. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. 80 "Pass Any Exam. Reduce heat on a component through evaporation C. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.com Ac A. KVM D. when the video game starts the computer crashes.www.actualtests. 23 C. Any Time. Roll back the video driver C. 25 D." .co m 12 . Insulate a component from the friction of theheatsink B. 21 B.

Flexible PVC outer jacket C. Which of the following steps would be BEST to take? A. C. D.com 13 Ac QUESTION NO: 39 tua lTe sts . Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Close the document without commenting to the user and proceed with the work. the technician discovers the customer has a confidential document open. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Leave the document open and do not mention it to the user and proceed with the work. Recommended for ceiling use only D. Recommended for analog phone lines B. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Without it the computer will not "Pass Any Exam. Complex logon passwords D. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. B.actualtests. Copy the document to a network drive as a backup so that work can proceed. Any Time. Upon making the connection. Power on password B.co m . Ask the user to close the document so that the work can proceed. Intrusion detection C.www." . When the system is first turned on it will prompt for the Power On password.

USB printer. C. Answer: B "Pass Any Exam. RJ-45 B. Which of the following is MOST likely preventing the machine from booting normally? A.co A technician is trying to install a previous-generation expansion card into their new laptop.actualtests. B. BNC D. The card needs to have the compatibility jumpers set before it can be installed into the system. Any Time. the card refuses to fit into the expansion slot. The card is a PCI Express card and the laptop supports PCMCIA. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. Which of the following is MOST likely the reason? m 14 . The expansion slot needs to be enabled in the BIOS first.' It has a USB flash drive." . The computer's BIOShas the USB printer below the hard disk in the boot order priority list. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. D.CompTIA 220-701: Practice Exam continue to boot. D. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area.www. B. The card is a PCMCIA card and the laptop supports PCI Express cards. RJ-11 C.com Ac QUESTION NO: 42 tua Answer: D lTe A. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. However. sts . and USB webcam installed and connected. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. C.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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It is inhibiting progress because the technician cannot concentrate and becomes irritated. Upgrade the firmware E.co m . Which of the following is the BEST course of action? A. Any Time. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Upgrade the processor B.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. A. Start>Settings>Control Panel>Administrative Tools C. After checking to make sure the network printer is available. Update the BIOS C. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Delete existing programs D. D. C. Request the manager to assist in the situation. which of the following are best practices? (Select TWO). Take a long break to step away to relax and refocus. Start>Settings>Network Connections B. Leave the station and call another technician to complete the repair.actualtests.D QUESTION NO: 64 While a technician is working on an employee's computer. B. Start>Settings>Control Panel>Accessibility Options D. Delete personal data Answer: B." . Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. A. Which of the following devices are the additional four pins used? "Pass Any Exam.www.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Politely inform the user that all questions will be answered later. another user begins asking irrelevant questions.

Incompatible print driver D. Positive attitude Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam A. Any Time. Printer hardware problem C.com Ac A. Print spooler is not running tua lTe On a Windows computer. Widgets D. a user is unable to print documents to locally attached printers or network printers.co m 22 . Extra RAM D. Applets B. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Incompatible cabling B. Personal calls B. Extra drives B. The processor C.actualtests." . Timeliness D. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A.www. Features C. The user was able to print previously. Cultural sensitivity C.

Anti-adware software C. Anti-virus software D. Anti-spyware software B.11b C. Use a lint free cloth and glass cleaner B.co m 23 . Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. printer. 802. monitor. 802.11g D.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A." . Use a slightly damp cloth and a vacuum D. 802.www. Any Time. and network when using a laptop? "Pass Any Exam.11a B.com Ac tua lTe sts .actualtests.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Use a dry paper towel and an anti-static strap C. 802. mouse.4GHz band with a maximum data rate of 11Mbps? A.

Delete a virus that has infected the hard drive through the command prompt. D.0 B. Provide proper documentation on the services provided. D.0. Allow the restoration of a previously made image of a desktop through the command prompt.CompTIA 220-701: Practice Exam A. B. Provide a way to recover corrupted print jobs through the command prompt. 127.255 C.actualtests.255.255. Docking station D." . Network hub C. 255.0.255 D. 192. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Offer different repair options for the user's convenience. Listen and do not interrupt the customer. B.255. After they finish explaining.255. Provide a way to access the hard drive in an emergency through the command prompt. Bluetooth B. Any Time.0.0.www.co m 24 . 224.0 Answer: D "Pass Any Exam. C.com Ac tua A. a technician's NEXT course of action should be to: A. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . C. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Restate the issue or question to verify understanding.

Zip drive C.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Dual core processing . Hyper-threading B.www. Blu-Ray D. Quad core processing D. D.actualtests. The processors provide a 64-bit register. Stylus "Pass Any Exam. The processors have an additional 64 instruction sets. SpeedStep technology C. Any Time. The processors are made with a 64nm manufacturing process. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. The processors contain 64K new transistors. SD card B.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . C.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. B." . Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. AMD Athlon 64 and 64 FX? A.

Smart card C. NTFS D.co m Which of the following file systems MUST be used when implementing EFS? 26 . PCI B.actualtests. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface." .com Ac tua lTe sts A. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. Biometrics D. The hard drive needs ATA drivers loaded via the F6 option during install. CDFS . FAT32 B. PCIe C.CompTIA 220-701: Practice Exam B. FAT C. "Pass Any Exam. Any Time. ISA D. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.www. Which of the following is the MOST likely reason? A.

Docking station Answer: D QUESTION NO: 85 A. which of the following troubleshooting steps should be done? "Pass Any Exam.www. The hard drive needs SATA drivers loaded via the F6 option during install. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Of which of the following is this an example of? tua lTe sts . After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. KVM C. A biometric device D. Any Time. D. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. PCMCIA card D. Before the drive is replaced.actualtests. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD." .co m .CompTIA 220-701: Practice Exam B. it will ask you if you want to install drivers.com 27 Ac A technician has a security device which displays a number that changes overtime. The hard drive did not have the jumpers configured correctly and needs to be checked. otherwise it may try to boot from floppy ). The hard drive is incompatible with Windows XP and needs replacement. A smart card reader B. Just at this point press F6 and show the drivers on the floppy. PCI Express card B. A token device C. C.

gpedit. The preferred way to make changes to services is to launch services.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. software and network components? A.co m .msc from the Run option on the Start Menu. msinfo32. sts .exe C.www. The first is to use the MS Configuration Utility by typing msconfig. Establish a theory of probable cause B. If you want a quick visual of which items are running or stopped.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer.exe in the Run box accessed via the Start Menu. MSINF032 D.11g has the potential to support up to: "Pass Any Exam. Identify the problem C. services. Device Manager B. The Services window will open.exe D.mmc B. MSCONFIG Answer: B QUESTION NO: 89 802. but the information is limited. MMC C. followed by clicking the Services tab.CompTIA 220-701: Practice Exam A. this is fine. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. Perform a backup D." . Any Time.actualtests. services.

Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A.actualtests. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. 54Mbps. Save information for critical files before system shut down C. Passwords D. D. Firewall B." .www. that causes the system to "crash. of a non-recoverable nature. Smart cards C.CompTIA 220-701: Practice Exam A.com Ac tua A. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. 11Mbps. B. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Diagnostic purposes of a critical system error D. 50Mbps.co m 29 . C. Windows Vista Ultimate B. Any Time. 100Mbps. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). Windows Vista Home "Pass Any Exam." The term is named after the color of the screen generated by the error. Driver updates for new installations B.

com 30 Ac tua lTe sts ." . C:\ProgramFiles C. Plug the laptop into a UPS Answer: C "Pass Any Exam. Magnet D. LCD C. Toggle theFn keys C. a technician should look in which of the following default locations? A. Windows XP Home D. CRT Answer: A. Any Time.www.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista.CompTIA 220-701: Practice Exam C. Microwave E.actualtests. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Remove all unneeded peripherals B. A. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). QUESTION NO: 95 A laptop's battery will not charge. Cordless phone B. C:\Windows\System32 B. Which of the following BEST solves this issue? A. C:\Users\ D.co m . Swap the A/C adapter D.

co m 31 . SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. Which of the following memory types would be the correct type? A. C. A security encryption feature that encrypts wireless traffic with an access point for communication. sts . Where can the technician configure this setting? A. RIMM B.com Ac QUESTION NO: 98 tua Answer: B lTe A. BIOS B.actualtests. SDRAM D. Internet Explorer Properties D. Any Time. Control Panel C." . Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. DDR RAM C. B.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. A network which has no connection to the Internet and is private by design. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected.www. D. A private tunnel through the Internet to securely communicate with a remote network.

CD." . PCIe B.R D. AGP D. \\computername\sharename C.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). B. Any Time. D. ISA C.com Ac tua lTe QUESTION NO: 101 sts Answer: B . Test the software and hardware drivers before the operating system loads. CD.RW C. DVD. USB 001 B. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. A. IP_ip_address E. Check for the latest motherboard firm ware updates. DVD. Load the operating system into memory during power on.co m 32 . SNMP D. Test the essential components of the system during power on.DL B.www. IEEE 1394 "Pass Any Exam.actualtests. C.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). EISA E. A. Which of the following types of portable media offers the LARGEST storage capacity? A.

" . HTTPS D. C. Answer: B QUESTION NO: 104 A. HTTP C.actualtests. if your PC's enclosures are open. then the cooling of the PC changes dramatically. D. QUESTION NO: 105 "Pass Any Exam. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer.www. Helpprevent moisture buildup in the case. Helpensure proper air flow through the case. The cooling of some components can be reduced or totally eliminated and can cause damage. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. a technician notices that several unused expansion card slots have open ports. This address can be verified from printer's configuration. However. Help limit electrostatic discharge (ESD) inside the case. SMTP B. Helplimit radio frequency interference (RFI) inside the case. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. Any Time.CompTIA 220-701: Practice Exam Answer: B.co m 33 .D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. B. sts .

Properties of the printer from the Printers Control Panel C. To find this problem you can ping the printer from your computer. Which of the following is the MOST likely cause of the issue? (Select TWO).www. T-Connector B. The print queue window from system tray B. QoS for printing is not functioning over the LAN. Any Time. A job in error status is at the top of the print queue. The printer needs to have a cartridge replaced.actualtests. B. Sometimes. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. A technician has verified the printer is online and prints a configuration page from the printer. E. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. RJ-45 "Pass Any Exam.com Ac tua lTe sts . Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. C." .co m 34 . certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. Print spooler view in the Printers Control Panel D. The printers IP address has changed. Sometime if the IP address of the printer is changed you cannot print. The printer would not start printing again till that print job is removed from the queue. BNC C. New drivers have been released and need to be installed. Answer: C. A.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. D.

D QUESTION NO: 109 A.www. 24x Answer: A. B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.actualtests. You can type the Ipconfig command by "Pass Any Exam.com 35 Ac A user calls and says they cannot get to the Internet. sts . Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. Any Time. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. Start>Run>typeipconfig>click OK and ask user to read the results. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. A. D. 8x E. C. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. 1x and 8x bus speeds can be used. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). 6x D. 1x B. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO).CompTIA 220-701: Practice Exam D. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.co m . The Syntax IPCONFIG /all displays full configuration information. 3x C." .

QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. you need Operating system CD and the recovery floppy disk that you have created. Dynamically assigns IP addresses for easy client configuration. Provides security for a network through the use of ACLs. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . Secures network traffic through shared key encryption. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) ." at the bottom of the screen. dxdiag "Pass Any Exam.. D. chkntfs B. Provides resolution of host names to IP addresses.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. C. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names.actualtests. Which of the following is needed to perform an ASR restore in Windows XP? A. B. The DNS server strictly functions as an ip address lookup for a given domain name. The recovery process will start. Any Time.." .www. Recovery console C.com Ac tua lTe sts QUESTION NO: 111 . Vendor recovery CD D. press F2. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). A.co m 36 . Operating system CD B.

tracert D. This partition is not assigned a drive letter and is not accessible from Windows.actualtests. Serial port C. Parallel port B. Answer: D A. Space reserved by the drive manufacturer for firmware.CompTIA 220-701: Practice Exam C.co m . A potentially dangerous virus has been downloaded onto the system. IEEE 1394 port D. B.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.www. sts ." . Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. Any Time.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. C. Which of the following is the MOST likely explanation for this extra partition? A. ipconfig E. Space set aside by Windows for use by the virtual memory swap file. D. A recovery partition put there by the manufacturer. ping Answer: C. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. to test printing.www.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Clean the toner cartridge." . Control Panel> Accessibility Options> General "Pass Any Exam. C. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine.CompTIA 220-701: Practice Exam Explanation: First check the boot order. which you already know. Insufficient memory for the OS. Change the paper. D. Which of the following should the technician do NEXT? A. B. Replace the fuser. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. C.actualtests.co m Answer: D . The airflow is blocked. Print a test page. not from an application. Excessive internal display brightness is set. The processor is improperly seated due to bent pins. Any Time. If that does not work then you may need to delete and reinstall the printer. D. Having arrived onsite. Which of the following is the correct path to change the language settings? A. sts . You should always use the test page feature from the printer properties. B. the technician has a discussion with the customer and reviews some examples of their print jobs.

802. D. 802. C.11g B.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. and Bluetooth supports communication up to 3Mbps.co m 45 .www.actualtests. 802. Print a test page. When connecting the laptop to a wireless network.11x refers to the family of 802. Control Panel> Regional and Language Options> Regional Options C.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Which of the following standards of wireless card did the technician install? A.11b D. Reboot the computer.11g standard if you want to use a standard that can support communication up to 54Mbps. the technician successfully tests for speeds of up to 54 Mbps. 802.11x C. Control Panel> Regional and Language Options> Regional Options> Customize D. Any Time.CompTIA 220-701: Practice Exam B. sts . 802. B. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11b supports communication only up to 11Mbps. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. Cycle theprinters power. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Perform a self-test page." .11 standards. 802.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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it is BEST to perform which of the following actions on a routine basis? A. Which of the following describe the potential upgrade paths? (Select TWO).CompTIA 220-701: Practice Exam A. B. B. Remove hardware in Control Panel. Remove the driver from Device Manager. False negative B. and then turn off the device.com Ac tua lTe sts . then to Windows 98SE then Windows XP Home. Turn off the laptop. "Pass Any Exam. Upgrade to Windows NT4. C. True negative C. Answer: A. A. Degauss the display and drives. D. C. B.C QUESTION NO: 157 To lengthen the life of computer hardware. Any Time.actualtests. D. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95.www.0 SP1 then Windows XP Home. E. Clean out the dirt with a damp rag." . Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. C. Upgrade to Windows 95 OSR2.co m 52 . Upgrade to Windows 98SE then to Windows XP Home. Upgrade to Windows XP Home directly from Windows 95. Defragment the hard drive weekly. and then remove from laptop. Clean out the dust with compressed air. True positive D. D. Stop the device. Perform a clean installation of Windows XP Home.

HKEY_CURRENT_CONFIG D. but is unable to successfully install the drivers. The high encryption package is not installed. Printer firmware needs to be updated. Which of the following would be the MOST likely cause of the problem? A. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. sts .www. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. The printer does not recognize the font type.co When trying to print." .actualtests. Any Time.com Ac tua lTe A. D. The modem is not functioning properly. HKEY_USERS C. B. HKEY_ CURRENT_USER B. The paper needs to be replenished. B. The modem is not recognized in Device Manager. Which of the following is the MOST likely cause? m 53 . Answer: C QUESTION NO: 162 "Pass Any Exam. The account does not have permission to install drivers. C. The computer needs to upload the print job. a balloon in the system tray indicates a print job has failed to print. C. The technician has the correct. updated drivers.

EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . PROGMAN. Masking tape C. Electromagnetic Interference (EMI) B. SPUNINST. which of the following should be removed to avoid damage during transit? A.www. LCD C." . Electrical tape B. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. Duct tape D. CONVERT. PC card adapters B. DVD. TASKMAN. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Mercury C.EXE D.ROM drive "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. Which of the following should be used to repair the wire? A.actualtests.EXE B. Any Time.co m 54 .EXE C.com Ac A. Lithium D.

lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. C.actualtests. Install ceiling fans in the room. LDAP B. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. D. Radio frequency interference D. Any Time. Use a moist rag to clean the vents monthly.www." . Periodically clean the vents using a small vacuum cleaner. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . B. Which of the following should the technician take under consideration? A. BIOS D. POST C.co m Answer: C 55 . Directly spray the vents with compressed air. High voltage discharge C. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.com Ac tua A.CompTIA 220-701: Practice Exam D. Electromagnetic interference B.

CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon.co m A customer brings a PC for a technician to repair. Any Time.actualtests. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. DSL C." . Electrical safety with the extra network cables C. sts . run diagnostic tests. Which of the following should the technician keep in mind when setting up the lab? A. Location of the PCs with respect to each other D. and then confirm the findings with the customer. Cable D. Begin running diagnostic software and confirm findings with another technician. Which of the following can the technician do to better understand the customers issue? 56 . C. Cable management to avoid trip hazards B. B.www. D.com Ac tua lTe A. Get the customer contact information. Ask open-ended questions to gather the symptoms. Fiber B.

which of the following is broadcasted by default and should be disabled? A. To change the voltage coming from the wall C. Broadband C. Satellite D. To allow the power supply to operate at different voltages B. Filters incoming voltage spikes and surges. WEP C. DSL B.www. SSID D. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. C. Allows for a portable computer to be easily moved without being plugged into an outlet. Answer: D "Pass Any Exam. Converts AC power to DC power that a computer can use to operate and charge its battery.co m 57 .actualtests.CompTIA 220-701: Practice Exam A." . Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Any Time. B. WPA B. D. To allow alternating current to be used instead of direct current D.com Ac tua lTe sts QUESTION NO: 174 . RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Changes DC power to AC power to charge the battery and enhances portability.

actualtests.www. Any Time." . Impact B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. SDRAM C. Laser "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DIMM C. DDR3 D. SIMM D. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. Dot Matrix C. Thermal B. DDR B. SODIMM B. DDR2 . Laser D.co Which of the following has the speed of PC2700? m QUESTION NO: 177 .com 58 Ac tua lTe sts A.

CompTIA 220-701: Practice Exam C.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. Inkjet C. Any Time. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. HTTP B. PCMCIA D. tua lTe A. PCIe X16 Answer: C "Pass Any Exam. Thermal B." .co m Answer: A . Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. Color Laser D.www. Inkjet D. FTP D.actualtests. AGP 4X C. ISA B. VPN C. WAN sts Which of the following allows a secure connection between two points? .

" . Make sure the OS has the latest video drivers installed. D.actualtests. C. CompTIA558475 C. D. Remove the hard drive and destroy it. Reformat the hard drive to a clean state using the format command. B.co m 60 . Replace the LCD inverter. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. Any Time. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Remove the memory and destroy it. C. SR1234ct B. Make sure the laptop display is enabled. Replace the video card inside the laptop. B. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.www. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Run a large magnet over the top of the hard drive several times. rw2%HN D.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. ct23&P#h~ Answer: D A.

PC2100 B. IEEE 1394 D. IEEE 1394 B. 1000Mb/s C. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A." . 1Gb/s Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 188 .www. DDR400 D.1/2.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. USB 1.CompTIA 220-701: Practice Exam A. DDR333 C. 10000Mb/s D. Any Time.0 C. USB 1. S/PDIF B.actualtests.co m 61 . Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A.1 C. SATA D. USB 2. 100Mb/s B.

Start Menu D. Provides use of more powerful video graphics accelerators. "Pass Any Exam. Flash memory used to hold temporary files before deletion.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Degauss the monitor.actualtests. The maximum amount of memory a given system can potentially have. Data written to a disk located in a paging file that would not fit into the systems RAM. Set the refresh rate to the lowest the monitor can display. B. .co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Provides access to larger hard drive partitions. B. Provides addressing of memory beyond 4GB. C. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. C. Any Time. Set the resolution to the highest the monitor can display." .www. D.com 62 Ac tua lTe sts A. B. C. Provides use ofPCIe X16 expansion slots. Calibrate the monitor. Control Panel C. D. Program Files B.

send broadcast packets over the LAN to all computers simultaneously. Identify the problem. resume from a low power state when it receives a network packet telling it to do so.g. Larger capacity than traditional magnetic drives C. B. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Any Time. Lack of drive heads and platters D. B. A portion of physical RAM that is mirrored to the hard drive for redundancy. Answer: D QUESTION NO: 197 "Pass Any Exam. D. Hibernate. Off). Higher data integrity sts Which of the following is a characteristic of solid state drives? .www. C.co m Answer: D 63 . Verify full system functionality.actualtests. Establish a theory of probable cause.com Ac tua lTe A. Built-in encryption standards B. and outcomes. Document findings." . C. collect all packets that are sent to any device on the LAN.CompTIA 220-701: Practice Exam D. actions. D. send packets to other network devices on the LAN instructing then to enter a low power state (e. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.

Was there a power outage since yesterday? B. Set up a local print queue. Were there any new software updates done? Answer: B. Which of the following questions should a technician ask to help determine what occurred? A. Is the power cable on the monitor loose? D. RAID 0 "Pass Any Exam. Purchase an external Ethernet print card. Are you sure the power button is not stuck? B. A. Are you sure you ran a find on the system and the program is just not misfiled? D. Which of the following is the quickest way to accomplish this? A. Any Time.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Move the computer and attach to the printer. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Which of the following RAID levels should be implemented? A. B. it just keeps rebooting. D.co m 64 .actualtests.www.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Was any hardware installed since it last worked? C. Which of the following questions might a technician ask to try and determine the cause? (Select TWO).com Ac tua lTe sts . Share out the printer from the attached computer. C." . Has the monitor been replaced recently? E. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C.

track the process of the incident. Identify the user and associated problem. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam B. B. Elevate the call to a higher level of support.co m 65 . model. Allows the operating system to be rolled back to a previous point in time D. and serial number. C. D. Allows the operating system to be backed up with immunity to virus activity B. identify common issues among multiple users. C. RAID 1 C.www.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Answer: B. select the appropriate priority level for the issue. E. D.com Ac tua lTe sts QUESTION NO: 202 . which of the following should the technician do FIRST? A. compose a record which allows user authentication. B. Assign an appropriate priority for the issue.actualtests. RAID 4 D. A. Identify the hardware make. Allows the operating system to assigns dates so that user data files are backed up C. Answer: D A technician uses a call logging process in order to: (Select TWO). Any Time." . help maintain a balanced workload for the help desk technicians. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer.

Answer: A. Dual-sided DVD . Utilize less memory C.actualtests.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Which of the following can be performed on the hard drive to improve performance? (Select TWO). Use thecheckdisk utility. Any Time. DVD.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). "Pass Any Exam. A. Use the drive compression utility. D. Increased network speed E. C.com Ac tua lTe sts A. Longer chip life Answer: C.RW+ B. Blu-Ray D. E.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . DVD." .CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Increased performance D. Increase system security B. B. The hard drive light is constantly on. Userestore point to roll back the computer to a previous date. A.RW C. Use the defragment utility.www. Empty the recycle bin and deleted email items.

" . Add an exception to the firewall for the program. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). C. Check the Hardware Compatibility List to see if the program is not compatible with the OS. The technician will get back to them as soon as possible. B. Check for any updates to the program.D QUESTION NO: 208 A customer brings a PC in for repair.www. Ask the customer to check daily to see when it is completed. Encrypted passwords C. C. Inform the customer that others are waiting. DVI C. VGA E. D. Run the program as a local administrator. S-Video Answer: B. RFID smartcards "Pass Any Exam. QUESTION NO: 209 A.actualtests.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Which of the following is the BEST response for the technician to give? A. B. D. The user states that they do have Internet connectivity. Ask the customer when they would like to have the work completed. A. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Logical token B. CGA D. Give the customer an estimated time for repair based on the technicians assessment. and asks when it will be done. USB B. Any Time.co m .CompTIA 220-701: Practice Exam A.

Disable the device in Device Manager. a user is reporting system crashes and performance loss. Plenum D. Coaxial B.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Download and install updated drivers for the device. Ensures all users physically login to the wired network B. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. D.com Ac tua lTe sts . Try installing the device to a different port or slot. Any Time.actualtests. B. Ensures that only certain devices can access the network C. Fingerprint reader E. C. Retinal scan Answer: D. Answer: C "Pass Any Exam. Which of the following would be the FIRST step in resolving this issue? A." . Contact the vendor for an RMA. Encrypts data traveling across the wireless network D.co m 68 .CompTIA 220-701: Practice Exam D. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD.www. UTP C.

When the laptop is removed from the docking station. Which of the following Windows features BEST accomplishes this? A. Hardware profile C.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.www. Serial Cable B.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.co m 69 . Floppy drive E. Safe mode with command prompt D. can be used as a boot device to install a new installation of Windows Vista? (Select TWO)." . Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. the user would like the laptop to automatically switch to the wireless connection. Driver signing B.ROM C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.actualtests.com Ac tua lTe sts . and after restarting their PC the display is no longer appearing. A. when locally connected. CD. Boot to the recovery console C. USB drive D. Which of the following boot options would be MOST effective in troubleshooting this issue? A.ROM Answer: C. Wireless Zero Configuration D. Safe mode B. Any Time. DVD.

Install the Microsoft Malicious Software removal tool. Disable antivirus protection withinSecurity Center notification. Machine Debug Manager D. Windows reports that no antivirus software is currently protecting the system. Security Center B. Contained in a text file C. sysprep "Pass Any Exam.www. Disable the antivirus logging in the Event Viewer. Contains special characters Answer: D. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. C. Which of the following solutions would resolve this issue? lTe sts .E QUESTION NO: 219 A.co m 70 . System Restore C. Any Time. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Obscure word in a dictionary B.actualtests. D.com Ac tua After successfully installing a free antivirus solution. Contains numbers and letters E." . A. fdisk B. B. Contains AES encryption D.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Update the Antivirus definitions.

actualtests. and WDS is available in Windows Server 2003.1 B. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . 80 C. 172. Windows XP Home C.1 C. 192.1 D.co m 71 . 10.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.168. 110 D.16.www." .1. Windows XPMedia Center D. Any Time.com Ac A.0. regedit D. RIS only comes with Windows Server operating systems.CompTIA 220-701: Practice Exam C. 224. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.0. Ghost is a third-party utility.0.1. WindowsVista Ultimate "Pass Any Exam. QUESTION NO: 221 Which of the following is a class A IP address? A. you need to use the Sysprep utility. WindowsVista Basic B. which comes with Windows 2000 Professional.0. 53 B.

25GB. can be used to modify desktop preferences. a performance value of system components. 4. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. D. B. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. B. 9GB. C.7GB. opens a text based word processor.com Ac tua lTe sts . Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. the reliability and speed of search indexing.www.co m 72 .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. changes the boot sequence order. C. remaining hard disk storage space. B. Any Time. 650MB. D. Answer: C QUESTION NO: 226 The edit command line tool: A. makes changes to the registry. a technician has determined what has caused the problem. the speed and available bandwidth of Internet connections." . C. D.actualtests.

Optical recognition F. before performing hardware upgrades a technician should: A. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). clean each component with an approved cleaning solution.com 73 Ac tua lTe sts .CompTIA 220-701: Practice Exam A.co m . archive old drivers.actualtests. D. Ask the user opened ended questions to see if they agree with the cause. Secure ID Token "Pass Any Exam. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Any Time. check the HCL. Task Manager D. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Establish a plan of action and implement the solution. Event Viewer Answer: C QUESTION NO: 229 As a best practice. B. Smart card B. Computer Management B." . actions and outcomes. Barcode scanner C. Fingerprint reader E. A. D.www. perform a disk defrag. Voice recognition D. C. REGEDIT C. Verify full system functionality. B. C. Document findings.

com Ac tua lTe sts . FAT D.actualtests.co m 74 . which of the following file system should be used in formatting the drive? A.CompTIA 220-701: Practice Exam Answer: C.D. Right-click on theprinters icon and select Properties D. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. UFS C. Any Time.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. ToggleKeys C. FilterKeys B. Start > Control Panel > System B. Right-click My Computer thenselect Manage C. Encryption Keys D. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam." . Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. NTFS B.www.

Laser printer B.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A.www. B. Which of the following is MOST likely the problem? A. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on.com 75 Ac A. Nothing else should be plugged into the UPS under a user's desk. diskpart D. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. LCD monitor D. C. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.co m . convert B. Laptop computer C. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Mouse and keyboard need to be cleaned.actualtests. the AC adapter of the laptop and the computer. Power cord is loose." . The hard drive is in standby mode. format C. Any Time. Bluetooth headset "Pass Any Exam. D. Hard disk failure or operating system needs to be reloaded.

A. 3200 D. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . 5300 tua lTe A technician is installing a RAM upgrade into a PC. Which of the following actions BEST resolves this issue? A. Windows Defender C. AM/FM radio D." . "Pass Any Exam. Power cycle the computer.co m .E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. C.www.actualtests. The PC is currently holding two sticks of 512MB PC2700. Any Time. Windows Event Viewer B. and the technician would like to install an additional two sticks of 512MB PC3200. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Assuming the necessary slots are available. B. Large screen television C. Replace the display adaptor. FilterKeys E. Data Execution Prevention Answer: B. CHKDSK D. D. 2700 C. Reload the driver for the monitor.com 76 Ac A. 2100 B.CompTIA 220-701: Practice Exam B. Degauss the monitor.

An alert at logon when an unknown user has tried to logon B. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m .www." . NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. Pass all computer components near a large magnet. WEP encryption C. A set of firewalls and anti-virus programs protecting the computer D.actualtests. Erase the hard drive using a disk wiping program.co A computer is being sold over the Internet. WPA encryption D. sts . A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. C. Reformat the hard drive to a clean state using the format command. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. MAC filtering B. D. Run FDISK on the hard drive. Any Time. An alert when the computer case has been opened C.com 77 Ac tua lTe A.

We believe the problem is the network interface card. A technician believes the on-board NIC is bad. C. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. Connect to it via an aD. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. TV tuner card B. Connect to it through a TCP/IP port C. There is no way to tell how long this will take.actualtests. Graphics card C.CompTIA 220-701: Practice Exam A. the server will be back up. D. Hardware and software are not exact sciences. B.co m . Is your work solely depending on the server? Try to not be upset because before you know it. One particular caller demands to know exactly how long the system will be down.hoc wireless connection D. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Which of the following would be the appropriate response? sts . a notice appears on the screen which says the site is being blocked by a filter." . We have identified the problem and we will have it back up as soon as possible." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. I am not the server technician so please do not take a bad tone with me.com 78 Ac tua lTe The file server had an expected outage this morning. Connect to it through a computer share B. Any Time. We will have it back up within the hour. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. Video capture card D.www.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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Inform the user that the computer may not function as it did before the problem occurred. RAID 5 D.actualtests. actions. Verify full system functionality and implement preventative measures. Any Time.co m 85 . B. Inform the user every step that was performed throughout the entire troubleshooting process. and outcomes.1 "Pass Any Exam. which of the following should be done? (Select TWO). RAID 1 C. Document the system findings. Change theusers permissions so that they cannot create any potential problems in the future. RS-232 B. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 5 D. RAID 0 B. USB 1. RAID 1 C.www. C. RAID 0 B.com Ac tua lTe sts . E. A.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A." . D. Answer: A.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A.

NAT B. IEEE 1394 B. Modem F. SSID D.CompTIA 220-701: Practice Exam C.11n B. 802. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). MAC filtering C.actualtests.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A.www. Serial Answer: D." . SCSI D. Channel 11 D. MAC "Pass Any Exam. Parallel D. NIC E. PS/2 C.com Ac A.co m 86 . A. Any Time. WEP C. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .

SSID C.com Ac QUESTION NO: 276 tua Answer: B. D. The projector is turned on. but no display shows on the screen.C lTe A. C.www. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). the system will auto-select the projector on restart. WPA key B. Security Center E. Go into Device Manager and enable the projector." . MAC filtering D. Reboot the computer. System B. m 87 . Accessibility Options sts . Answer: A QUESTION NO: 277 "Pass Any Exam.actualtests. Which of the following could the technician do to send the display to the projector? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Administrative Tools D. Any Time. User Accounts C. Press F1 to shift display to the projector. Use appropriate function toggle key to switch display mode. B.

actualtests. Any Time. "Pass Any Exam. Resolves queries for resolution of host names to IP addresses." . B. Secures network Internet traffic through shared key encryption. Dynamically assigns IP addresses for easy client configuration. Recreate the problem and reapply the solution to ensure it worked properly. Return the system to the user.co m 88 . C. which of the following should be the NEXT action according to the troubleshooting theory? A.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Backup Tape C. D. Answer: C QUESTION NO: 279 A. Compact Disc D. Inform the user of every step that was taken so the user can self-repair if the problem occurs again.D.www. Verify that all other parts of the system are working properly.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A.44MB Floppy Disk Answer: B. IDE Hard Drive E. 1.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Provides security for a network through the use of ACLs. D. C. Answer: C QUESTION NO: 278 After the problem is resolved. B. Digital Video Disc B. lTe sts . Solid State Drive F.

actualtests. B. Open a command window and run net /?from the command line. B." . Purchase a fully configured hard drive Answer: A. and then select the Support tab. select Status. The user accidentally deleted the files. Any Time. user to move so the technician can check the computer for problems. D. D. Answer: D. Windows CD installation E. B. E. Which of the following is the MOST likely cause of the problem? A. The user saved the files to a different location. A. C.com D. right click the Local Area Connection. select the Hardware tab.com 89 Ac tua lTe sts .CompTIA 220-701: Practice Exam A. Open a command window and runipconfig from the command line.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Network installation F. Installation from Microsoft. Open Network Connections from the control panel.D. and then click on Device Manager. Right click on My Computer. select Properties. XCOPY all files from another computer C.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. users coworker to confirm what the user said and verify there is a problem. The user selected an alternate hardware profile. Factory recovery partition B.co m . Run the System Configuration Utility from the run line and click on the Services tab. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.www. C. The local user profile is corrupt. "Pass Any Exam.

co m 90 . D. Decreased ESD C. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A." . 328 feet (100 meters) C. Any Time. Increased RFI B.actualtests. 100 feet (30 meters) B.www. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. ThinNet C. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A.com Ac tua lTe sts . user to explain the problem and listen without interrupting the user. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Fiber D.CompTIA 220-701: Practice Exam C. Decreased EMI D. UTP B. 492 feet (150 meters) D.

co m 91 .actualtests.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. net use \\ComputerName\ShareName /persistent:YES :F D. USB port C. ASR C. net use F: \\ComputerName\ShareName /persistent:NO C." . SCSI B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A.com Ac A. IDE D. Task Manager D. Any Time. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. Serial C. Standard TCP/IP port B. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . net use \\ComputerName\ShareName /persistent:NO :F B.www. Serial port D. Parallel port "Pass Any Exam. MSCONFIG B.

com Ac A. you need to edit the boot. ISA B.ini that is loaded by the ntldr file that loads the bootstrap process in a system. System Properties>General C.ini Answer: D Explanation: To configure dual-boot computers. Where would they find this setting? sts . PCIe C. Ntbtlog.co m 92 . PCMCIA D. Boot.www. AGP Answer: B "Pass Any Exam. Any Time. The boot. System Properties>Advanced>Environment Variables D. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A." . System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.ini file is an editable text file with one or more lines that reference partitions to boot to.dos D. Sysprep.inf C. System Properties>Advanced>Performance Settings>Advanced B. Bootsect.txt B.actualtests.

Blocking harmful network traffic C. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Any Time. C." . Securing wireless access points D. B. The UPS is disconnected from the wall. Which of the following is MOST likely the cause? A. A new security update is available for download. Hostname B.com Ac tua lTe sts . Default gateway C. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. The speaker wires were disconnected while cleaning.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. Storing passwords B. The default printer is out of paper or offline. ISP D.co m 93 . Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.actualtests. D.www.

Start > Programs > Accessories > System Tools > Help and Support D. C. Due to condensation within the lower tray assembly. The paper jam was caused by moisture in the paper tray.actualtests.in which adds the signature block to all email messages C. the customer asks for an explanation the cause of the problem. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Start > Help and Support C. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Right-click My Computer > Help and Support B. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam.com 94 Ac A. RG-58ThinNet D.co m . The process of removal is so complex that only those certified for repair should attempt to resolve.CompTIA 220-701: Practice Exam A. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. CAT6 B. Cryptographic mechanism that identifies the sender as well as the message integrity B. B. An infallible method which binds a signature to a message D. Email applicationadD. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. D." . Which of the following is MOST appropriate? A. the functionality of the rollers was impaired and therefore ceased to transfer properly. CAT5e C.www. Any Time.

Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. "Pass Any Exam. Any Time." . Allows analog video output to a variety of devices C. 8GB D.com Ac tua lTe A. D. 2GB B. 4GB C. 128GB sts .actualtests. Generators eliminate ausers tendency to create passwords that can be a security liability. Allows a LCD projectors output to display on a laptops screen B. Generators extend the requirement to periodically change passwords. Allows digital video to a variety of devices D.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Generators create new passwords every time a user signs in to prevent social engineering.www. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). B. C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Generators eliminate the requirement to establish log-in attempt limitations.

Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Screws D. Standoffs C.www." . CPU E.actualtests.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Dial-up B. Riser cards B. Any Time.CompTIA 220-701: Practice Exam A. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. DSL D. Cable C. Heatsink D. Capacitors Answer: C. Fan C. You should install only the standoffs that align with the holes in the motherboard.co m . Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Motherboard B. sts .

0.16.254. 192.www.0." . Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.1. Malicious software attached to another piece of software D. Browser Plug-Ins C.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software that changes theusers home page C. 10.0.25 C.actualtests. Malicious software that monitors Internet surfing habits B. Malicious software that is self-replicating and self-propagating C.com Ac tua A.15 D. Any Time. Downloaded Program Files D.0. Malicious software that is self-replicating and self-propagating B. Malicious software attached to another piece of software D.15 B.CompTIA 220-701: Practice Exam A. 169.co m 97 . Temporary Internet Files B. 172.168.

Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Safe Mode with Command Prompt C. Graphics adaptor D. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Any Time. Debugging Mode B. you would choose the Last Known Good Configuration advanced startup option.www." . USB hub C. Ability to bypass the IRQ channels to work directly with the CPU B. Which of the following would be the BEST startup selection? A. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash.co m 98 .com Ac tua lTe sts . "Pass Any Exam. Ability to detect hardware incompatibilities and resolve them C. Last Known Good Configuration D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Ability to detect and correct single bit errors in memory D. KVM B.

802.11g wireless card B. C. Check the security log for error codes. Which of the following should the technician do NEXT? tua lTe sts . 802. D. C.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.www." . B. D.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Before the technician performs any diagnostics which of the following actions should the technician take? A.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. 802. 802. Restore the backup to a new hard drive. B. Run a backup routine. Update all software to determine if this corrects the problem.actualtests. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Any Time. What is a bluescreen message? How should the technician respond? "Pass Any Exam. Answer: B QUESTION NO: 316 A.11n wireless card C.11a wireless card D. The customer asks the technician. Run a power supply test. Create a checklist of the most likely issues. Boot into Safe Mode. Which of the following standards should the technician upgrade to? A. Apply the latest service pack.co m 99 .

In the office they want to use a 24 LCD monitor. Which of the following will allow this functionality? A.co m .com 100 Ac tua lTe sts . Pad locks C. Tell the customer that abluescreen is another name for stop error. B. Daisy chain C. full size keyboard. Network Hub "Pass Any Exam. D. System clock feature D. Any Time.www. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. Under powered fan B. C." . Failed fan C. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A.actualtests. Logical Token B. Which of the following is MOST likely causing the sound? A. Docking station B. Explain that it is a message that assists in identifying problems based on the error code. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. RSA keys D.CompTIA 220-701: Practice Exam A. and a regular mouse without having to connect all of the devices each time. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer.

actualtests. DHCP C. DNS E.CompTIA 220-701: Practice Exam D. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. "Pass Any Exam. connectors for peripheral devices. It provides slots for expansion cards.co m 101 .D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. and bays for storage devices. AppleTalk B. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Any Time. PATA hard drive B. IPX/SPX D. NetBEUI Answer: B." . lTe sts .www. A private network between two computers using wireless cards without using a wireless access point between them. B. SATA hard drive with a rubber gasket C. Solid state hard drive D. Which of the following can be installed to accommodate the customers request? A. Once a portable computer is inserted in a docking station it behaves like a desktop computer.

Laser Printer B. A. Disable the system BIOS so the SATA card can take boot precedence.www.F Explanation: He should plug in the monitor.CompTIA 220-701: Practice Exam C. Create a utilities partition on the hard disk prior to OS install.C. C. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Portable Heater E. Monitor C. Nothing else should be plugged into the UPS under a user's desk. Any Time.com Ac tua lTe sts . Laptop AC Adapter D. the AC adapter of the laptop and the computer. PCIe C. B. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Vacuum Cleaner F. ISA B." . Press F6 when prompted to load the additional drivers. Use the Windows XP Professional for SATA card support feature when installing Windows. AGP "Pass Any Exam.actualtests.co m 102 . Computer Answer: B. which of the following must be performed for the installation to be successful? A. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. D. D. A secured line of communication between two points through a public network.

Trojan tua lTe A client receives an email stating that their online auction has been compromised. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. It says that they need to login and change their old username.www.CompTIA 220-701: Practice Exam D.11a Answer: B "Pass Any Exam. power cycle the system. password along with all of their account information. D. Bluetooth 2.co m .0 C.actualtests. 802. Infrared D. Botnet attack C. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Press F8 after POST but before Windows begins to load. Which of the following is this an example of? sts . Edit the config. C.com 103 Ac A. Midway through Windows loading.11b B.sys file that is located on the root directory. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A." . 802. Phishing B. Enter System Configuration Utility and select Startup Menu. Any Time. B. Spyware D.

which of the following can the technician use to stop a program from loading at startup? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. From the start command window D. ST . Serial D.www.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . Any Time. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. RJ-11 B. BNC C." . From the system configuration utility B. "Pass Any Exam. but has to be terminated at the last device? A.com Ac In a Windows machine. From the MMC snap-in C. RJ-45 D. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A.actualtests. USB B. SCSI C. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.

B. C. Unplug the power cable." . "Pass Any Exam. Net stop Answer: B.com 105 Ac tua lTe sts . Select Start. Which of the following is the BEST response from the technician? A. type CMD in the run line. Registry C. B. hold the can upright and spray. Which of the following is the BEST response? A. Performance Monitor D.actualtests. Inform the user that there is no record of the prior call. Have you removed and replaced the printer drivers already? C. Leave the unit powered up so that any issues with cleaning can be immediately realized.co m .CompTIA 220-701: Practice Exam A. Inform the user that a technician will be out to resolve their problem shortly. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. remove the cover. D. Unplug the power cable. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A.www. type print lpt1 in the box. Can I redirect your computer to a network printer until a technician can repair the problem? B. Inform the user that the problem will be escalated to a supervisor for resolution. MSCONFIG E. Close existing ticket and open a new trouble ticket for the user. Event Viewer B. Any Time. D. C. when the black window opens. remove all the components inside the case and spray each one separately.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you.

Memory size needs to be adjusted in Device Manager. GrounD. Thermal transfer compound B. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Remove the internal main battery. remove the cover. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). the BIOS only reports the original memory amount. Remove the CMOS battery. Anti-magnetic screwdrivers F. remove all components.www. Which of the following are the MOST likely issues? (Select TWO). tua lTe Memory was added to a Windows laptop and upon booting up. B. Memory is defective. C. "Pass Any Exam. sts QUESTION NO: 338 .actualtests. Anti-static wrist strap D. D. Wait until the main battery is exhausted and then remove.fault isolation outlet C. Disconnect all external devices. Anti-static mat E. Unplug the power cable. Any Time.co m .com 106 Ac A. A.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. UPS Answer: C.D Answer: A. hold the can upside down and spray. C.CompTIA 220-701: Practice Exam D. Memory mismatch. D. E." . Operating system does not recognize the additional memory. Memory brand is different than the computer. B. Which of the following should the technician do NEXT? A.

Verify the voltage powering the fan. Removable storage C. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Any Time. When traveling to other countries C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Replace the fan.www. When putting a PC into long-term storage B. A. When installing more powerful components . Replace then entire power supply. D. USB "Pass Any Exam." . Continue using the power supply until it fails. C. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. B. Which of the following is the BEST course of action? A. Front side bus B.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Cache D.com Ac tua lTe sts A.actualtests. When troubleshooting power issues D.

IEEE 1394 Answer: B. B. D. Small wires impact and squeeze ink from a ribbon. Toner sticks to photoconductive areas on a drum. Serial D.com Ac tua lTe sts QUESTION NO: 345 . SATA C.co m 108 . Answer: C Which of the following BEST describes how an impact printer works? A. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Heat from theprinthead boils a water-based ink.CompTIA 220-701: Practice Exam B. C." . Linear power supply C. D. Toner sticks to photoconductive areas on a drum. SCSI E. Heat from theprinthead melts the ink onto the paper. Nickel cadmium cell D. C. Heat from theprinthead transfers an image onto the paper. Heat from theprinthead boils a water-based ink. B.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A.www. Any Time. Small wires strike and transfer ink from a ribbon.actualtests. Switching-mode power supply B. Lithium ion cell Answer: A "Pass Any Exam.

AGP C.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. SODIMM D. ACPI C. 24x B. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. IRQ D. Any Time. 32x C. ODBC B.com 109 Ac tua lTe Explanation: : To define power management in laptop computers.co m . Although the technician has immediately responded to the dispatch. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A.www. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. the technician finds the customer extremely angry that it has taken "Pass Any Exam." . 48x D. you need to use ACPI standard. SATA B. sts . It was introduced in 1996 and is an extension of the system BIOS.ROM can be read? A.

MAC filtering is preventing the computer from connecting to the network.www. document the situation and inform the manager that the customer was not happy with the response time. Upon closure. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. C.11n. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. The technician then explained to the customer the importance of keeping a clean area around their computer. The wireless network is not properly configured. Upon closure.com Ac tua A.co m 110 . to ensure that the keyboard is still functioning. actions taken and the outcome.CompTIA 220-701: Practice Exam over four hours for a response. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. C. D. Answer: B "Pass Any Exam.11a to 802. document the situation and inform management that thecustomers behavior was undesirable. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks.actualtests. Which of the following is the MOST likely cause for the problem? A. They were able to connect without a problem the day before. Empathize with the customer then focus on completing the task in an expedited manner. B. Document the issue including findings. Which of the following should be the technicians NEXT troubleshooting step? ." . Follow up with the customer at a later date. The wireless network card has been disabled by the hardware switch. Ask another technician to verify that the findings are correct. Any Time. Report the incident to thecustomers manager. but now they are unable to see the network at all. Recent provider upgrades have changed the wireless specification from 802. Focus on completing the task in an expedited manner. C. lTe sts A technician has replaced a failed keyboard that was full of debris. D. B. D. B.

C. It prevents theft by covering the values written on the CPU. It keeps the new CPU from falling out of the socket. Firewall B. Switch C.co When installing a new CPU for a customer. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. the customer asks what the tube of paste that came with the CPU is used for. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. sts .CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. The print spooler service needs to be restarted on the client computer. Which of the following is the MOST likely cause for the customers issue? A." . B.www. The printer address has changed and the customer needs to remap their printer. The DHCP service needs to be restarted on the client computer. It assists in keeping the CPU cool. The customer was able to print and then left on vacation. Any Time. Everyone else is able to print to the color printer without a problem. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Thecustomers permissions have changed and needs to be an administrator to print color. Since returning the customer is only able to print to the black and white printer.com Ac tua lTe A. Ethernet hub D. D. B. D. C.actualtests. It prevents voltage from shorting out the CPU.

Incremental B.actualtests.7 D." . Not enough free space on the hard drive C.1. 192.1.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Which of the following is the MOST likely cause of this? A. 8.9. A full backup backs up all the files on the disk.16 C.3 B. Which of the following backup type should be selected? A. The backup should clear the archive bit for each file.CompTIA 220-701: Practice Exam A. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. 176. 206.168.1. Any Time. Limited amount of memory for the display adapter B. Copy C. these files are then marked as archived.1. Full D. A copy backup backs up the selected files and does not mark the files as archived.1.15. sts .co m 112 .23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Graphics card jumpers need to be reconfigured D.www.

co m 113 . twice the amount of cache. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. the customer is not done describing all their symptoms. two separate processing units. D." . D. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . B. the technician knows what the solution is. C. B.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. However. requires memory to be installed four units at a time.com Ac tua While a customer is describing a problem to a technician. Answer: C QUESTION NO: 361 A. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. has two error correcting and checking units. has twice the cache of a dual core processor. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. Any Time. has four integrated processing units. B. C. Answer: D QUESTION NO: 360 A dual core CPU has: A. double the number of pins.www.actualtests. C. is clocked four times faster than a normal unit. D. Hear what the customer has to say without interrupting if it will not take an excessive amount of time.

Replace the mouse. secure communications with websites. D. D. provide remote assistance to users.co m 114 .com Ac tua lTe sts . The print fuser will be hot. Calibrate the touch screen. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. encrypt the contents of a hard disk. D. prevent unauthorized login attempts. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. A UPS D.www. Any Time.actualtests. "Pass Any Exam. C. C. Replace the touch screen. Nonmetallic tools C. The laser will be hot. Which of the following safety precautions must the technician be aware of before repairing the printer? A. B. A wrist strap B. The ink carriage might move.CompTIA 220-701: Practice Exam A. B. The print spooler can catch any loose clothing. C. Which of the following would BEST resolve this issue? A. B. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming." . Reinstall the mouse drivers.

Which of the following would be the BEST way to communicate the mandatory update to the users? A. Any Time. Which of the following is the BEST way to respond the customer? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. ipconfig B.co m Answer: C 115 ." . Stop the mandatory update. Disregard the statement and continue to resolve the new issue. Answer: C "Pass Any Exam. Ask the user about where information on that update was released. C. B. Wait until the customer completes their statement andexplain how to resolve the new issue.com Ac tua A. B.actualtests. telnet D. Install the update without notice. Post notices around the building.www. ping C. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Email the users about the update. D. State that the update has no relationship to the new issue and continue implementing a solution. C. D.

Which of the following is the BEST course of action? A. Remove any incompatible hardware. Answer the call and then resume work. . how can the registry backup before changes are made? A. Backup registry file C.actualtests. Ignore the call and call back afterwards. C. C.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A.www. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Export registry file B. Control Panel>Configuring Desktop B. Save registry file "Pass Any Exam. Disable plug and play in the BIOS. Display Settings>Advanced Settings D. Ask the customer for permission before answering the call. a PC displays MISSING NTLDR. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Step outside and answer the call. Clear any removable disks from all drives and start-up PC.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. D. D. Install Windows Updates. Control Panel>Services C.co m When attempting to boot-up. B." . Any Time. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. B.

www. which of the following locations would provide access to adjust the input levels? . Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.11g network connectivity to a laptop.CompTIA 220-701: Practice Exam D. 15-pin D. Install a wireless PCMCIA card.co m Answer: B 117 ." . Start>Settings>Control Panel>Speech D. B. 6-pin Mini-DIN Answer: A "Pass Any Exam.com Ac tua A.actualtests. Start>Settings>Control Panel>System>Hardware C. RJ-45 C. Any Time. Install a Bluetooth USB adapter. Update the firmware in LAN adapter. 9-pinD. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. shell E. Activate infrared ports in the BIOS. D. Which of the following would be the BEST method? A. C.shell B.

com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A.co m An end user reports that anytime they try to print locally. Autoexec. Boot loader phase D. Any Time.actualtests. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. The user does not have the correct printer driver. Which of the following is the memory type? A.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. DDR RAM D. One of the memory modules has 168 pins. Workstation D. SODIMM B. RIMM C. nothing happens. "Pass Any Exam. Print Spooler B. Which of the following is the MOST likely cause of the problem? A." . Network . Logon phase B.bat C. Task Scheduler C. Which of the following services is MOST likely causing the issue? .www.

Any Time. Run theipconfig /all command.CompTIA 220-701: Practice Exam B. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. C. The operating system is corrupt. Error correcting memory making data adjustments C. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. The report is not formatted to use USB. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. The CPU has dislodged from its socket." . Modify the path variable to include the location of winipcfg. D.exe.co m 119 .com Ac A. C. B. B. The monitor has failed. D. Which of the following is the MOST likely cause of the noise? A. C. Run theipconfig /registerdns command. "Pass Any Exam.www. D.actualtests. Which of the following is the MOST likely problem? A. The hard disk drive has failed. There is no display on the monitor and the PC shuts off following the beep. Power supply warming or cooling B. Hard drive is failing D. Install the support tools from the Windows XP CD. The printers USB port is not compatible. The user does not have the correct network drivers. Which of the following should the technician do? sts QUESTION NO: 381 . tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation.

co m .www. Which of the following should the technician do? A. Upgrade the power supply. Sometimes either or both devices fail to function. Answer: B QUESTION NO: 386 "Pass Any Exam. C. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . but either device will function if the other is disconnected. enable one of the new devices in each profile. ISDN B. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Upgrade the device drivers for both components. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Install additional ribbon cables. Use a low level format. Repartition the hard drive. MAC filtering C. B. Which of the following is a BEST practice to ensure that the companys data is protected? A. B. Any Time.ROM drive. Create two hardware profiles. C.actualtests. D. Use thefdisk command.com 120 Ac tua lTe A. DNS D. Use the format command." .

The user has placed a non-bootable floppy diskette into the diskette drive. the technician verifies that the hard drive is being correctly recognized by the BIOS.co m 121 . Installing the newest memory available D. The hard drive jumpers are configured incorrectly.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. Installing same memory type but at a slower rate of speed A. Program Files B. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. The BIOS must be set to auto-detect the hard drive.www." . While troubleshooting.actualtests. Installing the fastest memory available B. Any Time.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Dual independent bus architecture B. D. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . B. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Windows C. The hard drive has failed. Documents and Settings D. DDR2 RAM "Pass Any Exam. C. Installing more memory of the same type and speed C.

Fiber optic B. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .actualtests. IEEE 1394 C. TwisteD." .com Ac tua lTe A.co m Answer: C 122 . Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Hyperthreading D. TwisteD.pair copper wire B. Coaxial D. IEEE 1394 D. Any Time.pair copper wire D. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A.www. IEEE 1394 C.CompTIA 220-701: Practice Exam C. Fiber optic C. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Fiber optic B.

" . Once a portable computer is inserted in a docking station it behaves like a desktop computer. and bays for storage devices. ECC D.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Non-ECC C. LC C. Express bus C. TCP/IP "Pass Any Exam. Dual channel B. It provides slots for expansion cards. SC D. RJ-45 B. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.co m . ISA slot D. connectors for peripheral devices. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.actualtests.com 123 Ac tua lTe sts . RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A.www. Any Time. Docking station B.

Hyperthreading D. Data encryption would be less secure over wireless connections. L2 cache C." . 802.11a C. D. On the outside of a heat sink B. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Any Time.com Ac tua lTe sts QUESTION NO: 398 . Dual Inline Package (DIP) B.co m 124 . A user would need to manually type the SSID to connect. C. Data encryption would be more secure over wireless connections. 802. The access point would now transmit on only one channel.CompTIA 220-701: Practice Exam B. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.www. In the socket of a component C. Answer: A "Pass Any Exam. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A.actualtests.11n D. On top of a component D. B.

" .0. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. QUESTION NO: 403 A user reports that their USB device has stopped working. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. Windows Multilingual Interface Pack D.0.co m .CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. Upgrade formats the drive B.255.255.1 C.255.actualtests. Windows Multiple Language Keyboard Pack C.255. 255. Any Time.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Windows Language Wizard B. 255. Upgrade retains user settings C.com 125 Ac tua lTe sts .0.0 B.0. Applications need to be reinstalled with an upgrade D.0. 255.0.www.0 D. 255.

RAM C." .mp3 at the end of mpeg layer 3 file names in Windows XP? A. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. D. seeing windows. aero glass. CPU "Pass Any Exam.CompTIA 220-701: Practice Exam A. C. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. B.www. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. D. C. Any Time. BIOS B. RAID D. Determine if changes have been made that could have caused the problem.actualtests. tua In Windows Vista Ultimate. Determine if any other users are affected by the problem. Determine how long the user has had the problem. floating bars.com 126 Ac A. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. a user has the ability to customize translucent windows called: lTe sts . B.co m . Answer: A QUESTION NO: 404 Which of the following should the technician use to display . Determine how long before the user is due for an upgraded system. three-dimensional viewer.

The user has asked that a full backup be run every day. Which of the following is the NEXT step that the technician should take? A.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. To support active desktop E.www. findings and solutions. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Daily C. Any Time. Differential D. Document all issues. The technician has validated the problem and suspects that the application needs to be reinstalled. A. Establish a theory of probable cause.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). B. Perform a backup before making any changes.co m 127 . Higher response time B. C. Limited display size C. Support different resolutions D.actualtests. D.com Ac tua A. Which of the following types of backup should the technician select? . Incremental B. Limited bandwidth Answer: B. Answer: C "Pass Any Exam." . Establish a plan of action to resolve the problem.

D.ROM drive and has tested and found that the drive is defective. Call their manager and report the status of the issue. Which of the following utilities should the technician run? A. you need to use the DxDiag utility (DirectX Diagnostics). dxdiag Answer: D Explanation: To test the DirectX functionality. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Call their manager and report the status of the issue.actualtests. Which of the following should the technician do NEXT? A. D.com Ac tua lTe sts .co m 128 . C.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Run a backup of the system.www. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.ROM drive and tested that everything is working properly. Which of the following should the technician do NEXT? A. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current." . Document their findings and the actions taken. regedit B. C. msconfig D. Run a full system backup. Question the user and make sure that they have not made any changes to their system recently. ipconfig C. "Pass Any Exam. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Develop a plan to get the drive replaced. B. B. Any Time.

" . D. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Ntldr C. Smss. Use non-technical terms. Use the proper acronyms. Which of the following is the BEST approach to tell the customer what is going on? A. The size equal to the physical memory B.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.dll Answer: D Explanation: The HAL. Hal. Ntbootdd.5 times the physical memory D. Any Time.sys D. 1.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. 4095MB C.com 129 Ac tua lTe sts . C. Use technical jargon.actualtests. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.www. B. Use email so that everything is in writing. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem.exe B. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.co m .

" . C. Any Time. C. Go to the first scheduled appointment late. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. RS-232 "Pass Any Exam. Electromagnetic interference due to the copy machine in the room. D. It has been in service for four years and is located in a copier room. and make the repairs as quick as possible to try to catch up on the schedule. B. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. Which of the following is the BEST course of action to take care of the appointments during that day? A. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. C.9 port? A. Answer: C QUESTION NO: 418 A. Skip the first appointment. Power supply to the room is not great enough for both the copy machine and the computer. B. explain the reasoning to the client. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. Restate the issues to the customer for validation. Inform the client the service must be rescheduled with a different technician.co m . D. Ask to get an interpreter to assist in the language barrier.com 130 Ac tua A technician is working on a computer with periodic shutdown problems.www. Call the customers scheduled that day and reschedule all the appointments to different days. Which of the following is MOST likely causing the shutdown issues? lTe sts . RS-422 B. D.CompTIA 220-701: Practice Exam A. Get a language to language conversion dictionary to help understand what is being said. Power supply on the computer is going bad. B.actualtests. Improper ventilation from dust buildup inside the computer.

D.actualtests. Use a MAC filtering. Any Time. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). 15 C. G." . IEEE 1284 D. 25 D. C. Enable Volume Shadow Copy. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. E. Greater duration of power availability. Disable WEP.co m Answer: B 131 .G "Pass Any Exam. D. More horsepower will be provided. Use a TPM Chip. More devices can be powered at one time. Higher electricity measured in volts. Use WPA encryption.com Ac tua lTe sts . B. QUESTION NO: 421 How many pins does a VGA Connector have? A. C. F.www. Disable SSID broadcast. A.CompTIA 220-701: Practice Exam C. B. D. 9 B. Answer: A. Enable DHCP.

actualtests. 480Mbps B.0Mbps. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. "Pass Any Exam. 16-bit card B. 32-bit card C.5Mbps.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 128-bit card D.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. Add a Bluetooth connection to all computers." .0Mbps. 2. 20Mbps. B. Add a USB hub to each computer. Add an infrared connection to all computers. A virus does not require user interaction. 10Mbps. D. 2. A worm requires user interaction.www. Any Time.0 data rates? A. 256-bit card .CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. Add a KVM switch to thetechnicians computer. 12Mbps. Which of the following provides the BEST solution? .5Mbps. C. B. Which of the following is the BEST solution? A. 1. 16Mbps. A worm self-replicates. 450Mbps C. C. 360Mbps D. 1.

Leave the current service call to make the next service call. Rush to finish the job. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. after completion. lTe A service call is taking longer than expected for a technician. B. D. C. this is going to make the technician late for the next service call appointment. and go to the next service call.co m ." .CompTIA 220-701: Practice Exam D.actualtests. B. D. C. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. A virus self-replicates. Any Time. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing.www. Go to the second appointment because it is listed as priority and then reschedule the first. "Pass Any Exam. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise.com 133 Ac tua A. Call the next service call. Which of the following is the BEST resolution for the issue? sts . Which of the following would be the BEST way to handle the situation? A. and reschedule. Stay on the current service call and arrive late on the next service call. Make the first appointment and then. and reschedule. apologize. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. Call the second customer. call the second customer and explain you are running late. B. Which of the following should the technician do FIRST upon arrival at the customer site? A. C. apologize. Try to hurry at the first appointment to make it to the second appointment in a timely manner.

B. D. Ask the customer if the technician can change the language. ST lTe Which of the following connectors are used on the end of a fiber cable? sts .com Ac tua A. Windows Sidebar D.CompTIA 220-701: Practice Exam D. Change the language and complete the service call. Explain that the issue can not be resolved because the technician does not understand the language. Windows Defender B.co m 134 . Windows Narrator "Pass Any Exam. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. The current language on the workstation is the customers native language. Tell the customer that the operating system is corrupted and must be reinstalled. RJ-11 B. C." . Call another technician who has worked with this customer in the past and inquire about any prior issues. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Windows Media Center C. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. RJ-45 C. Any Time.actualtests.www. Which of the following applications can be used? A. Which of the following options should the technician do NEXT? A. BNC D.

CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.actualtests. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A." . Windows XPMedia Center D.co m 135 . Windows Vista Home Basic B. Any Time. Pointing stick failure B. Hard drive failure C. Windows XP Professional B.www. WindowsVista Business D. Memory failure D. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. WindowsVista Ultimate C. Which of the following is the MOST likely cause? A. Windows Vista Home Premium C.com Ac QUESTION NO: 435 tua lTe sts . Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.

Task Manager B. D. The printer was working fine Friday. targeted email that is directed at a group of users so that it appears to be from a legitimate source. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. applets. B.co m 136 ." . gadgets. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page.actualtests. Answer: C QUESTION NO: 438 A. hives.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . D. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. Sidebar Interface C. a person who go through a corporations waste to see if they can use any of the information. C.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic.www. Any Time. B. a worm that attacks multiple computers and memorizes each computers keystrokes. icons. User Account Control D. C.

www.actualtests. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Verify that all other computer components are operating normally. C. Too many pages are being sent to the printer at one time. Key fob C. D.co m . B. Replace the video card to confirm diagnosis. C." . B. Smart cards D. Which of the following steps should the technician take NEXT? A. Question the user to determine what has caused the video card to fail. 128MB graphics card C. 800MHz processor B. Establish an alternative diagnosis. Wrong type of paper is being used for this printer. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. a computer must meet which of the following hardware requirements? sts .com 137 Ac A. LCD monitor D.CompTIA 220-701: Practice Exam A. "Pass Any Exam. the technician believes that the computers video card has failed. After speaking with the user and examining the symptoms. Spooler service needs to be restarted. Any Time. The printer drivers need to be rolled back to a previous version. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. Username B. D.

The Compatibility tab within an application shortcuts Properties B. B. C. DOSKEY C. RAM D. Enter the Compatibility tab and select Disable Visual Themes.EXE D. Which of the following is MOST likely the issue? A. Without changing Windows Vistas system-wide color depth settings. Right-click the applications shortcut and choose Explore. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Select Run in 256 colors. Right-click the applications shortcut and choose Properties.www." .com Ac Answer: A tua A. Processor C. Hard drive Answer: D "Pass Any Exam. which of the following will BEST fix this issue? . Select Disable Visual Themes. Any Time. Right-click the applications shortcut and choose Compatibility.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Enter the Compatibility tab and select Run in 256 colors. D.co m 138 . CONVERT. Right-click the applications shortcut and choose Properties.actualtests. Case fan B.

Event Viewer Answer: D QUESTION NO: 447 A. The technician has uninstalled the program. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Which of the following Advanced Startup options would BEST resolve this issue? . Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Last Known Good Configuration C.actualtests. Dxdiag C. Any Time.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Debugging Mode B. Last Known Good Configuration D.co m A technician is unable to log into a users computer after installing new hardware. Debugging Mode D. but the stop errors continue. Active Directory Restore Mode C. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Safe Mode B." . Telnet D. Which of the following should be used to troubleshoot this error? A. Disable Automatic Restart . Device Manager B.www. a computer is getting stop errors.

Back up of the data C." . Incandescent lighting "Pass Any Exam. Cordless phones D. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Which of the following would MOST likely cause the connection drops? A. Which of the following would need to be created prior to the installs? A.www. Electrostatic Discharge (ESD) C.co m 140 .com Ac tua lTe sts .actualtests. Restore Point B. Voltages and size D. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Last Known Good Configuration C. Any Time. Resistance and size C. Debugging Mode B.4GHz wireless access point that drops connections. Safe Mode D. Wattage and size B. Emergency Repair Disk (ERD) D. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.CompTIA 220-701: Practice Exam A. The access point is next to a speaker B.

actualtests. C.11 standards operates at a maximum speed of 11Mbps? A.11b B. Indexing D.com 141 Ac tua lTe A. Which of the following is the MOST likely reason? "Pass Any Exam. Any Time. When the technician tries to delete the job.co A technician notices that a group of users are continuously searching their computers for the same files. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. The largest cache that resides at the chip level. The fastest cache that resides outside the chip level. The fastest cache that resides at the chip level. Defrag C. Scandisk sts .11n C. Which of the following would BEST assist their searches? m . After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Chkdsk B. 802. 802. The largest cache that resides outside the chip level. B. D.www.11g D." . 802. it will not delete. 802.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A.

CompTIA 220-701: Practice Exam A." . The printer is set in draft mode in the printer properties.actualtests. C. Replace all of the print cartridges. Infrared D. Some of the inkjets are clogged in the cartridge. Run an alignment page. Which of the following is the MOST likely cause of the missing detail? lTe sts . The job must be deleted using theprinters front panel. B. Send a test page to the printer. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. C. Wi-Fi C. Power cycle the printer. Which of the following options would BEST help troubleshoot the problem? A. The printer does not support the font on the document.www. D. D. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. B. Bluetooth "Pass Any Exam. Gigabit Ethernet B. D. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Once a job is submitted to the queue it cannot be removed. C. B. Any Time. This printer is not capable of printing such fine details select another type of printer.co m .com 142 Ac A. The technician does not have the necessary permissions. The user submitted the job as a priority.

Save all print jobs.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.key authentication B. WEP withshareD. 802.key authentication D.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. Delete all print jobs before replacing the printer.11b C. WPA2 withshareD. Notify all users before unplugging the printer.actualtests. 802.11n B.com Ac A technician must replace a network printer. C. 802. replace the printer and then print everything that was saved.co Which of this following wireless security options is MOST secure? m 143 . WEP2 withshareD. Which of the following is the FIRST step the technician should take? tua lTe sts A. D. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.www.key authentication C. WPA withshareD.11a D. Any Time.key authentication . 802. B." . Unplug the network printer and then replace with a new printer.

ini C. boot. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . msconfig D." . msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.co m 144 . The system does not have enough free hard drive space. D.actualtests. sysedit B. B.www. Enter hard drive information manually into the BIOS. After installing the hard drive which of the following must the technician do NEXT? A. Enter hard drive information manually into the Boot.ini file. convert B.CompTIA 220-701: Practice Exam A.com Ac tua A. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. The system cannot connect to the network. D. Any Time.bat. C. Enter hard drive information manually into theNtldr file. "Pass Any Exam. chkdsk D. fdisk C. Which of the following is MOST likely the cause of this problem? A. The hard drive is faulty and needs to be replaced. C. B. Enter hard drive information manually into the Autoexec. The automatically restart feature in System Failure option is on.

BIOSis reporting a memory error. C. Device Manager>Computer Properties C. Device Manager>Power Options>Check-off the Hibernate box C. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. The technician suspects an IRQ conflict.actualtests. Control Panel>Power Options>Hibernate tab B. Start>Run>Regedit B. In which of the following can the technician go to review the IRQ settings? A. CMOS battery is dead. APM is off. Which of the following is the MOST likely problem? A. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps.co m . Hard drive is faulty.www. Answer: B QUESTION NO: 470 "Pass Any Exam. B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Any Time. D. My Computer>Hardware>Settings D. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. BIOS>Power Menu>S11>Hibernate D.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts ." .

" . C. Answer: A A. Power supply is the wrong form factor. The feed roller is defective. The workstation does not power up properly. B. D.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Powersupplys fan is defective.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Which of the following is the MOST likely cause? A. C. D. Power supply is the wrong form factor. Windows Vista Home Basic B.www. Window Vista Home Premium "Pass Any Exam. Which of the following is the solution? A. D. The pick-up roller is defective. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . C. Power supply wattage is too high. Any Time. The toner cartridge is defective. Windows XP Professional C. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Power supply wattage is too low. B. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. B. The fuser unit is defective. Powersupplys fan is defective.actualtests. The workstation will power up if only a single drive is connected. Power supply is the wrong voltage.co m 146 . Power supply is the wrong wattage.

DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . ECC C.www. DDR C. Any Time. Lower cost B.actualtests. DLT D. SLI D.CompTIA 220-701: Practice Exam D. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.co QUESTION NO: 475 m 147 . Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. Better cooling D. Error detection C." . SLI B.com Ac tua lTe A. UPS B.

WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts ." .www. MAC filtering D. There is no IP filtering or DNS filtering. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.co m . IEEE 1394 C.0 D.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. SSID broadcasts C. The use of an SSID cannot limit access even though it is used by all the routers.com 148 Ac A. WEP keys B. FTP D.actualtests. Parallel B. USB 2. Any Time. QUESTION NO: 480 "Pass Any Exam. This method allows access to only computers that have specific MAC addresses. but requires the last device to use a terminator? A. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. SNMP C. VPN B.

Adware B. Any Time. Worms D. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. EMI D.actualtests. Channel number C. Network diagram to prevent damaging any cables "Pass Any Exam.co m 149 .hoc C. RFI B. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A.www." . Slipping hazards or dangerous footing concerns B.com Ac A. High temperature warnings and cautions D. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . CRT C. WEP key B. SSID broadcast ID D. which of the following settings should be changed to prevent interference between the two devices? A. Hazardous chemicals or compounds C. AD.CompTIA 220-701: Practice Exam Two wireless access points are located near each other.

IEEE 1394 port D. Which of the following is a primary safety factor when using a soldering iron? A.actualtests. Flash drive C. Change the toner cartridges.www. C. Static or ESD damage D. RF or wireless interference B.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Voltage or shocks C.co m .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Add additional memory to the printer. Check to the correct type of paper is being used. D. Any Time. Which of the following is MOST likely having an issue? A. B." . Touch pad B. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Replace communications cable.

BitLocker "Pass Any Exam. . Which of the following devices is MOST likely connected to the other end of the cable? A. calendar.co m 151 . Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. Switch B. because it has much lower crosstalk and interference in comparison to copper cables. They can span distances of several kilometers.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Scanner D." . STP B. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. LCD monitor B. If they want to add more gadgets. UTP C.www. RJ-11 D.actualtests. Fax machine C. and several other items on their display.CompTIA 220-701: Practice Exam A. NIC D. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. CRT monitor C. Any Time. which of the following features should they research? A.

Answer: A "Pass Any Exam. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. actions. Ask the customer what the issue is. Sidebar D.www. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. B.actualtests. Case fan B. B. Which of the following is MOST likely the issue? A. and outcomes. Heat sink C. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Establish a plan of action to resolve the problem. The sound card is not connected properly." .co m 152 . Document findings.com Ac tua A. The system does not have enough RAM installed. Decoder software needs to be loaded. Any Time. C. The drives device driver needs to be updated. Which of the following troubleshooting steps is NEXT? A. Establish a theory of probable cause. Defender C. D. Power supply D. D. C.CompTIA 220-701: Practice Exam B.

Verify full system functionality.com Ac tua lTe A. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . B. C. Verify full functionality and implement preventative measures. Document findings.co A technician arrives at a customers location in response to a call. mouse movement and the power light is blinking. Answer: D QUESTION NO: 497 "Pass Any Exam. Which of the following is causing this to happen? A. C." . The system is in hibernation mode. actions.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. actions. B. D. Establish a plan of action to resolve the problem and implement a solution. The keyboard is faulty. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. B. Test the theory to determine cause. The power supply has a loose connection. and outcomes. The BIOS need to be updated. and outcomes. sts .www. D. C. Ask the customer questions to identify the problem. D. Any Time. Document findings. Establish a theory of probable cause.actualtests. Which of the following troubleshooting steps is NEXT? A.

com Ac A. C. D.heatsinks provide active cooling. Fans provide active cooling. B. Fans are applied with thermal compound. The technician needs local administrative rights. Fans must be directly applied to the cooled component. Windows key + L C. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . C. Configure NetBEUI settings.actualtests. D. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Which of the following is MOST likely the cause for this problem? A.co m 154 .CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. B. tua A user purchased a TCP/IP laser printer. A. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. D. Ctrl + alt + L "Pass Any Exam." . The technician needs domain administrator rights. Any Time.heatsinks do not. The operating system is corrupt. The technician needs to map the drive. Download the latest drivers from the manufacturer. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.heatsinks provide passive cooling. Fans provide passive cooling.heatsinks are not. Configure the IP settings. Ctrl + alt + delete then lock computer B. Print out a test page. B. C.www.

The video cable connecting the monitor is loose. which of the following must be available in the computer? A.com Ac tua lTe sts .www.co m 155 . QUESTION NO: 503 A user reports that during a business trip to Europe. A hard drive with more than 4MB of free space B. D. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. B. the AC adapter for their older laptop quit working. Any Time. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. then you can try to toggle the video output function key and plug in an external monitor to the laptop. "Pass Any Exam. Windows key + Alt + M Answer: A.ROM drive C. Which of the following is the MOST likely cause? A. The AC adapter was inserted in the incorrect port. Answer: C Explanation: If the display of the laptop is not working.CompTIA 220-701: Practice Exam D. The function key was not pressed to toggle the video output." . The laptop BIOS was not updated to support external video. A CD. Which of the following is the MOST likely explanation? A. The monitor and laptop video cards are incompatible. Windows key + alt + delete E. A video card with at least 16MB of VRAM D. C.actualtests.B QUESTION NO: 501 When installing the Windows XP operating system using RIS.

lTe A user reports that when they are typing.CompTIA 220-701: Practice Exam B. The sensitivity of the touch pad is too high." . D. Toggle the function key for the video display. B.co Answer: C m 156 . The adapter was rated for 220-240 Volts. Adjust the refresh rate of the display to 72 Hertz.www. The laptop is near a source of EMF interference. D. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. C. D. Which of the following will correct this problem? A. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . A Remote Desktop session has been established on laptop. their pointer will randomly move about the screen or highlight words.actualtests. The mouse pointer software is corrupt. Uncheck Extend my Windows Desktop in the Display Properties. B. Change the display resolution to a lower setting. instead of seeing their desktop they only see their background graphic. IPSec B. CHAP II Answer: B "Pass Any Exam. PGP D. EFS C. C. The adapter was rated at 50-60 Hertz. The adapter was rated for 110-120 Volts. C.com Ac tua A. Any Time.

Install anti-virus software. D. C. Setup user profiles. B. Install system patches. After completing the initial configuration. C." . C. they notice the system takes a long time to display the desktop. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. Install network monitoring software and perform a trace.co m Which of the following will improve the functionality of the OS immediately following a new installation? . B. Which of the following steps would shorten the startup time? A. Run a full anti-virus scan. D. Configure biometric authentication. Physically destroy the disk platters. Encrypt all local data files. Run the defrag command on the system.www. D.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives.actualtests. Remove the control circuit board from the drive.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. which of the following MOST reliably prevents all data from being stolen? A. Format the drive. B. "Pass Any Exam. Store the drive next to a magnet for one hour. Perform a disk defragmentation. . Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Any Time.

www. Create a restore point.CompTIA 220-701: Practice Exam B. C. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. The laptop power cord is being used instead of the docking station power cord. Which of the following steps should the technician take prior to installing the application? (Select TWO). B. They have had problems installing this application in the past. After initial troubleshooting. Answer: C QUESTION NO: 512 A. Read the application release notes.B QUESTION NO: 513 A technician is troubleshooting a computer error. they called the OEM and identify the problem. "Pass Any Exam. Any Time. The laptop battery is defective and needs to be replaced.co m . D.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Answer: A. Launch the File and Transfer Wizard. D. E. Which of the following should the technician do FIRST after the problem is resolved? A. Remove unneeded startup applications. The customer can power up the laptop when using the power cord without the docking station. Which of the following is MOST likely causing this? A. Defragment the hard drive. The customer is using the laptop power button instead of the docking station power button. lTe sts . Run thechkdsk /f command on the system. The laptop has an electrical short in the power supply. D. C. Call the department management to document the issue. Decrease the size of the paging file. C. B." . Boot the computer in Safe Mode. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on.actualtests.

CompTIA 220-701: Practice Exam B. Document the issue and the applied solution. It runs at half the processor speed. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A.10 is an example of which of the following address classes? A.actualtests. Monitors sessions between two hosts C. D.168." . Provides a logical connection between a workstation and the network infrastructure D.com Ac tua lTe sts . Class A B. It runs at processor speed. Class C D. Any Time. It runs faster than the processor speed. It runs slower than the processor speed.0.www. C. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.co m 159 . Describe the issue at the next staff meeting. C. Assigns IP address to the workstation B. Answer: B QUESTION NO: 514 The IP address: 192. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Class B C. Post the solution on an online tech forum. D. B.

Hubs are limited to a bandwidth of 4Mbps. A. C. A.actualtests. DLC E. TCP D. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. NetBIOS C. A hub directs traffic between locally attached computers.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. D. Hubs only support TCP/IP protocols.www. B. Which of the following should they do NEXT? "Pass Any Exam.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. and import it to the new system. C.co m 160 . A hub broadcasts all traffic to all ports. SPX B. Use the USMT to export the data from the old system. Any Time. IP Answer: C. cached website credentials and desktop preferences. From Windows Explorer. B. D." . Useregedit to export the user data to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). The customer has required all personal information be migrated to the new computer including favorites. copy the users profile from the old system to the new system.

The power management settings on their laptop are set to disable the internal NIC. Which of the following is the MOST likely cause? lTe sts . D. Which of the following should the technician do? "Pass Any Exam. D.CompTIA 220-701: Practice Exam A. B. Disassemble the monitor to prepare disposal of parts independently." . B.actualtests. The laptop is not receiving enough power from the battery so the battery should be replaced. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. The laptop is not receiving enough power from the battery so a second battery should be installed. Discharge the CRT prior to disposal. The laptops NIC needs updated drivers. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. the technician notices files that pertain to other employees. Which of the following is the BEST option to solve this issue? A. Answer: A QUESTION NO: 522 A.www. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power.co m . Update the drivers for the touchpad. C. C. Lower the pointer speed in the Mouse Control Panel applet. Any Time. they can connect to the network. C. Dispose of the monitor according to applicable environmental regulations. Dispose of the monitor in the trash. D. B. Format the hard drive and reinstall the OS. Update the drivers for the video card. If they connect the AC adapter. While preparing the files for the disc burning.

Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Follow thecompanys established guidelines to reset passwords. Tell the user that they will return later in the day once they have cleaned their desk. Carry it with the screen closest to your body. D. Carry it by using both the power and video cords for stability. Keep the files on the portable drive and then look at them later for confidential material. they cannot identify their username.CompTIA 220-701: Practice Exam A. Which of the following actions should be taken? A. Carry it by holding it upside down by the base. Which of the following should the technician do? A. B. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A.com Ac tua lTe sts . "Pass Any Exam. Report the issue to theusers manager and return the next day to work on the issue. Reset the password for them and inform them of their username. B. Delete the files off the portable drive once they are finished burning the disc. The user is quite messy and has a lot of paper strewn about. C. B. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. D. however. Provide copies of the files to the people named on them. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. D. C. D. Carry it with the protrusion on the back facing your body. C.co m 162 . B. providing standard permissions.actualtests. The technician needs to work on the issue but is distracted by the users mess. Create a new account for the user." .www. C. Call the person that wants the disc burned andask them if they can look at the files. Any Time. Organize theusers papers into file folders. Schedule a later time to call them back once they remember their username.

Listen to callers concern without interrupting and being judgmental. Ask the caller to call back when they are in a better mood. B. put on hold. ask for help and respond. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly.actualtests. Receive. Verify that the user has not made any OS changes.com Ac QUESTION NO: 529 tua Answer: B lTe sts . give first impression. Which of the following would be the MOST effective way to respond to this call? A. Respond by informing caller to slow down and change their attitude. Open the case and determine the cause of the noise. C. Attempt to replicate and verify the issue. C. Receive. D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Check the BIOS for temperature changes. and forward. understand. D. Receive. Respond by asking the caller to slow down and repeat the concern twice. B. put on hold and forward. C." . Answer: C "Pass Any Exam. D. it sounds like an airplane taking off. Any Time. B.co m 163 . Which of the following should be the FIRST course of action? A. interpret.www. A customer reports that when the computer starts up. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Receive. evaluate and respond.

Email the manufacturer with the details of the issue." .co m . Research online forums for assistance. 24 volts D. D. Any Time. Forward the customer to another technician in order to listen to the co-worker. Answer: B QUESTION NO: 533 A technician is responding to a customers call. 32 volts Answer: B A technician is on the phone with a customer. C. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Ask the customer's permission to put them on hold. B. Which of the following is the BEST course of action? A. Put the customer on hold just for a few minutes. Avoid the incoming call and call back later. 12 volts C. Update the OS with the most recent patches. Which of the following is the BEST course of action? A. a co-worker asks the technician for assistance. Write down error code and ask for assistance. C.actualtests. "Pass Any Exam.com 164 Ac tua QUESTION NO: 532 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. The technician receives another incoming call from the technician's friend. Forward the customer to another technician.www. Which of the following is the BEST course of action? A. At the same time. 6 volts B. B. D. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A.

" . Use Windows Recovery Console to perform a repair installation of Windows.www.com Ac tua lTe sts . Reinstall the firewall software. Replace RAM modules and verify that all other system components are operating properly. After speaking with the user. Answer: D "Pass Any Exam. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Put the customer on hold just for a few minutes and assist the co-worker. disabling the firewall did not help the issue. Which of the following troubleshooting steps should the technician take NEXT? A. however. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Any Time. Contact the user to determine if any recent changes have been made to the computer. D. Formulate another theory as to what might be causing the problem. C. Replace the motherboard and perform a system restore. Replace the workstations NIC. Which of the following troubleshooting steps should the technician perform FIRST? A. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. the technician believes that firewall settings may be the cause. C. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. D.CompTIA 220-701: Practice Exam B.actualtests. B. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. C. D. Document that disabling the firewall did not solve the issue and call another technician for assistance. B.co m 165 . QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error.

Use a signal attenuator.actualtests. a technician discovers content which they believe may be illegal. Report the situation to the appropriate authorities. C. Report theusers story to management and wait for further instructions. Insist that the user immediately delete the content. Perform a virus scan and evaluate the results. D. C. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. B. Which of the following describes the BEST course of action? A.com Ac QUESTION NO: 538 tua lTe A. Any Time. D. Delete all the illegal content from the user's computer. Use a surge protector. Answer: D Answer: A While troubleshooting a problem on a users computer. The technician speaks with the user. D. Use an uninterruptible power supply (UPS). Answer: B QUESTION NO: 539 "Pass Any Exam.www. Ignore the content and complete the repair. Which of the following can the technician recommend? m QUESTION NO: 537 166 . B. Install anti-spyware and run an initial scan.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Establish a theory as to what caused the changes to the computer." . Plug the computer into a different power outlet. C. sts . B. Which of the following should the technician do NEXT? A.

Which of the following is the BEST course of action? A. resulting in the need for continuity chips in otherwise unused slots? lTe sts .com Ac tua Which of the following RAM types requires that all available memory slots be filled. Any Time. For backup purposes and with thecustomers permission. For backup purposes and if the technician deems it necessary. RDRAM C.www. A corrupt software driver B. Ignore the situation so as to avoid workplace conflict. D. B. Answer: C QUESTION NO: 541 A. Excessive humidity C. Report the situation to appropriate authorities. from computers which are in for repair. C. When is it appropriate to make copies of a customers confidential data? A. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers." .CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. It is never appropriate to copy acustomers data. C. random characters? A. It is not appropriate unless the content is public knowledge.co m 167 . DRAM D. A low toner cartridge "Pass Any Exam.actualtests. DDR3 B. Notify the customer about their stolen data. Confiscate the co-workers personal storage media. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. B. D.

WindowsVista Ultimate. Windows XP Professional. HTTPS C.CompTIA 220-701: Practice Exam D. Windows XP Home Edition. HTTP Answer: A "Pass Any Exam. D.www. which of the following hardware components needs to be installed? sts . C. Any Time. KVM switch B. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. TV tuner card C. Video capture card lTe If using Windows Media Center." .com Ac tua A. B. Windows 2000. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A.actualtests.co m 168 . WEP B. WAP D. Docking station D.

www. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. WPA D. L2 cache B. 1024GB D.co m . Processor D." . QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. 32GB C. Although Windows XP lets you format only up to 32GB but can read larger volumes. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.actualtests.com 169 Ac tua lTe sts . 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Which of the following components should the technician replace? A. CMOS battery C. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. SFTP B. WAP C. 16GB B.

co m 170 . C. Explanation of error codes Answer: A.C. A. Check to see if wireless is turned on. 2335 D. I/O address ranges E. Active Answer: D QUESTION NO: 552 By default. B. RAM capacity C.CompTIA 220-701: Practice Exam A. Passive C. Mapped network drives F. Check the wireless card to be sure it is seated correctly. 80 B.com Ac tua lTe sts .D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. D. which of the following ports is used for Remote Desktop (RDP)? A. Check the software for a complete install. Heatsink B. Any Time. 110 C.www. Liquid D.actualtests. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Check the wireless card for antenna connections. Hidden devices D." . 3389 Answer: D "Pass Any Exam. Devices by type B.

Wireless card C. TV tuner C. NIC B. SATA D. Any Time. 80 D.www. is used for Telnet? A. 25 C." . Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. by default. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. Multimedia B.co m 171 .com Ac tua QUESTION NO: 555 lTe sts . Capture D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. 23 B. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A.

co m . Firmware D." . Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Crossover cable "Pass Any Exam. VPN D. Operating system B. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed.com 172 Ac A. Bridge B. Which of the following would be the BEST recommendation to the customer? A. Last Know Good Configuration D. but the motherboard needs an update. Safe Mode with Command Prompt B. Enable Boot Logging C. Router C. WAN B. Which of the following must the technician update? sts .CompTIA 220-701: Practice Exam A.actualtests. The technician has determined this can be done.www. Any Time. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. HTTP C. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Memory C.

Unplug the device from the computer. Send the drive to a data recovery company. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. D.CompTIA 220-701: Practice Exam D. Any Time. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. B." . C. a technician should advise the customer to: A. B. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. change the password frequently.www. D. B. Turn off the power to the USB device first then the computer. use their telephone number as the WEP key. Answer: A "Pass Any Exam. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A.actualtests. Which of the following should the technician do? . try and keep the same password so the customer can always remember it. C. Use the Safely Remove Hardware icon in the System Tray.co m Answer: A 173 . Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Use the Safely Remove Hardware icon in the Control Panel. C. D. try not to use numbers in the password.com Ac A.

" . Which of the following is the FIRST item to check? A. create the folder in My Documents then click and drag the new folder to the desktop.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Improved registry settings D. B. use the run command and type folder. rightclick on the desktop.com Ac tua QUESTION NO: 565 lTe sts . and select folder. If the monitor has been degaussed recently B. Any Time. Improved performance B.www. select new. D. The power to the external displays docking station D.actualtests. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. The monitor driver version C. Improved security features C.co m 174 . The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. create the folder on a flash drive and then click and drag the new folder to the desktop. C. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam.

Boot the unit in Safe Mode by pressing F5.com 175 Ac A. website where cookies are required. Boot the unit in Safe Mode by pressing F8. Which of the following is the FIRST action the technician should take? lTe sts .CompTIA 220-701: Practice Exam A. Boot into setup/BIOS and check the Graphics options. Run a check disk operation on the hard drive. Have the user power off for five minutes then restart the system. B. Boot into BIOS/Setup and update the BIOS. Which of the following is the FIRST step the technician should take? A. "Pass Any Exam. C. The technician explains this is a: A. Boot into BIOS/Setup and change the boot sequence.www. When WindowsStarts. When Windowsstarts. B. Any Time. C. Boot into BIOS and check the hard drive status. tua A technician wants to reinstall Windows operating system on a notebook computer.co m . Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser." . B. D. D. website that does not require a password to log in. Have the user check external drives for media. press F8 and select Last Known good configuration. popup advertisement that has been blocked. C. D.actualtests. B. C. Boot the unit in Safe Mode by pressing Ctrl/Esc. press F8 and select Safe Boot. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. however. the computer boots off the installed operating system on the hard drive. The technician tries to boot the computer with the Windows CD in the drive.

Unplug and then re-connect all cabling to the components.CompTIA 220-701: Practice Exam D.1. Enable print sharing from the main computer. Ask the customer what is occurring when the display is lost.actualtests.www. B.0. Remove the battery and run the laptop on the external power supply. Check to see if the monitor and computer are powered by a UPS. Any Time. Answer: C "Pass Any Exam. Update or reinstall the display driver. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Set the IP address to match the gateway address. C. Which of the following would be the NEXT troubleshooting step? A.com Ac tua A. D. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Set the printer to DHCP. Ask the customer how the laptop is being used when it reports the error.0.co m Answer: A 176 . Which of the following is the BEST course of action to take? . lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. D. B. secure website. B. C. Configure the printers IP to 127. C. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Check the System Event log for over temperature entries. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. D. Run the computer until the error occurs then find where the source of the heat is." .

Check the quick setup guide for BIOS settings." . Replace the video card because there is no display. B.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. Which of the following is the BEST course of action to determine the cause? A. check the printer properties on the server. Answer: B QUESTION NO: 576 "Pass Any Exam. cycle the power on the printer and observe the boot process. have each user remove and re-install the printer to update the driver. The technician knows the print server had maintenance done over the weekend that included driver updates. The NEXT step to evaluate the problem is to: A. D. C. power cycle the printer to update the driver. D. Remove the power and check the position of the jumpers on the motherboard.com Ac tua lTe sts . flash the firmware on the printer to match the new driver. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. replace the network card in the printer. The technician arrives and finds the printer is online but there are not any lights on the network card. Any Time.www. power off the printer. B. but only in monochrome. C. check the printer for paper jams in the path. C. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. B. D. pauses and then repeats.actualtests. Consult the maintenance manual for the error code. The NEXT action would be to: A. have the customer clear the print queue and reboot.co m 177 .

WEP C.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart.co m 178 . WPA encryption D. WPA2 B. Standby B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. WPA.www. Any Time.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Biometric authentication Answer: D QUESTION NO: 578 A. Which of the following Windows services is not starting during boot? A.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A." . Password authentication B.actualtests. Smart card authentication C. Hibernation C. Computer Browser "Pass Any Exam. Sleep D. WPA D. Which of the following security technologies is this considered? A.

reseat the video card. D. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. BIOS "Pass Any Exam. Answer: C QUESTION NO: 581 A. try turning the monitor on/off. The technician on call determines that the PC is powered on and is not in standby mode. Print Spooler D. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC.www. C. Add Hardware Wizard C. Any Time. check the video cable from the monitor to the PC. Southbridge B." . Turn the monitor on/off. Reseat the video card.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Turn the monitor on/off. Check the video cable from the monitor to the PC. Northbridge B.co m . BIOS C. check the power cable on the monitor. Which of the following steps should the technician recommend the user take in order to resolve the problem? A.actualtests. check the video cable from the monitor to the PC. reseat the video card in the PC.CompTIA 220-701: Practice Exam B. DMA controller D. B. try turning the monitor on/off. check the power cable on the monitor.

Southbridge D. DMA controller C. Southbridge C. Which of the following is the NEXT troubleshooting step the technician should take? A. CMOS D. Replace the power button. Northbridge B.CompTIA 220-701: Practice Exam C. Answer: A "Pass Any Exam. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A.actualtests.www.com Ac tua lTe sts .co m 180 . Northbridge B. C. Verify that the power button is plugged into the motherboard. Any Time. Check the power outlet to verify it is supplying power. BIOS D. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. B. D. Check the power supply for voltage output. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet." .

" . Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. 959 D. Port triggering C.co m 181 . Any Time. The printer has a faulty NIC. The printer has corrupt drivers. C.actualtests. 478 B. The technician can also print a test page from another workstation. The technician can ping the users workstation and the printer. Biometric password B. It was working fine yesterday. Slot A Answer: A A. Case open switch D. B. The printer is no longer the users default printer. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). 775 C. D.www. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A.com Ac A user reports that they are suddenly unable to print to a network printer. Theusers workstation has a faulty NIC.

" . Which of the following should be selected to BEST meet the user's needs? A.co m . C. Which of the following is a best practice? A. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. D. Turn off the firewall. DDR2 E. Inform the customer of how long it might take to resolve the problem. "Pass Any Exam. Assign a password complexity policy. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Turn on Automatic Updates. Multi-core B. Update the virus definitions and start a scan for viruses. B. B.E QUESTION NO: 590 When troubleshooting an issue with a customer.CompTIA 220-701: Practice Exam A. PCI express C. C. D.com 182 Ac tua lTe sts . Dual-core Answer: A. Disable all file shares. Unplug the PC and put on an anti-static wrist strap. C. however. Update the antivirus definitions. they do not want the updates to interfere while they are working. Any Time. SODIMM D. Verify when the last time the computer was working correctly was. Which of the following is the FIRST thing the technician should do? A. Set automatic updates to download only. Update the network device drivers. B.www.actualtests.

CompTIA 220-701: Practice Exam D. C. B.www.co m 183 . Username/password B. lTe Several users report their print jobs did not print to the local shared printer. D. Check the print queue. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. FAT32 "Pass Any Exam. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A." .com Ac tua A.actualtests. Which of the following file systems should the technician select? A. FAT16 B. Check the network connections. Fingerprint scanner C. Which of the following is the FIRST thing a technician should check? sts . NTFS D. Set automatic updates to download and install. Check the domain print server. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Any Time. WPA D. HPFS C. Check power on theusers laptops.

Backup Manager C. Check the CMOS battery. D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Task Manager B.co m . Motherboard settings B.actualtests. The technician needs to change the computers settings to boot from a recovery CD. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Where should the technician make the necessary boot order changes? A. Task Scheduler Wizard D.www. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Any Time. Firmware settings C. Check the boot order in the BIOS. Answer: A After several months users report that their computer runs slower. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Check the disk for scratches. Check for incompatible hardware. B. a technician notices that the software hangs during the hardware detection phase." . C. The problem is related to large files being deleted.com 184 Ac QUESTION NO: 598 tua lTe sts . How should the technician troubleshoot this issue? A. Jumper settings D.

Right-click System Tray. The installation CD is not available. A cable modem D. Check the printers BIOS. D. An asynchronous modem C. Which of the following is the BEST solution to locate the correct drivers? A. Check the USB port. Right-click My Network icon. C. Add Hardware Wizard. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. A network interface card B. PC/XT "Pass Any Exam. Any Time.actualtests. Right-click Start menu. select Properties C. select Properties D.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. AT C. ATX B. Right-click My Computer icon. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts .co m 185 ." . Check the manufacturer's website.com Ac A. B. select Properties B.www.

RDP D." . NTP B. Manually on the printer C. Any Time.www.com 186 Ac tua lTe sts . LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam.actualtests. PPTP C. NNTP B. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. From the printer properties page D.CompTIA 220-701: Practice Exam D. ACL Answer: A QUESTION NO: 603 When a job fails to print. From theprinters drivers B.co QUESTION NO: 604 m . where would a technician go in Windows to print out a test page? A. SMTP D. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. TELNET C.

Hub Answer: D "Pass Any Exam. Switch B.com Ac tua A. Hub B. Full duplex D." . Port mirroring C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Router D. Any Time. Switch B. Bridge D.CompTIA 220-701: Practice Exam A. Modem C. Hub C. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Half duplex B. Router D.www.co m 187 .actualtests. Modem C. Modem lTe Which of the following network devices interconnects networks together? sts .

CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. while an inkjet printer fuses the image to the page. Ink jet printers are safe for the environment. B. C. A local printer has a small footprint and cost less money than a network printer that has a large footprint. while an inkjet printer sprays the image on the page. and impact printer? A. Any Time. B.actualtests. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. Laser printers use toner. The power supply D. Laser printers melt the image onto the page. while laser printers can be harmful to the environment. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device.com Ac Answer: D tua lTe sts . A maximum of two computers can share a local printer verses unlimited users can share a network printer. thermal. D.co m 188 . inkjet. Laser printers fuse the image to the page. The writing element B. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. The interface Answer: A "Pass Any Exam. while the inkjet printer can only use ink cartridges.www. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser." . D. The control panel C. C.

co m Compliance regulations regarding data sensitivity are primarily created to protect the: . customer's personal files and professional data. 800 x 600 "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine.com 189 Ac tua lTe sts A.actualtests. A print job is waiting in the print queue. D. ATX C. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. which of the following provides the MOST room for effective cooling? A. C.www. BTX B. NLX D. C. B. 640 x 480 B. equipment from abuse and misuse. Outdated or corrupt print driver. . but the printer does not print the job. which of the following is the minimum default resolution setting that Windows XP supports? A. Printer configuration is incorrect. B. company's intellectual property and proprietary information. person who would be directly affected in the case of a breach. The application used to create the document is incompatible with the printer." . Which of the following may be the cause? A. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. Any Time. D.

SD flash drive C. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. B. QUESTION NO: 617 A CD drive is a type of: A. C." . Answer: A "Pass Any Exam.co m 190 . D. and SVGA resolution is 800 x 600. C. SODIMM D. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology.actualtests. D. network drive. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. Any Time. the back up tape drive configuration. optical drive.com Ac tua lTe sts . number of installed hard drives. CGA's resolution was 320 x 200 . B. EGA's was 640 x 350.CompTIA 220-701: Practice Exam C.www. hot swappable drive. DVD/RW drive B. how data is distributed between multiple drives. the number of partitions across multiple hard drives. solid state drive. 800 x 640 D.

CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. IDE drive C. The addition of 3. Any Time.com 191 Ac A. equal or lesser than the original power supply wattage. C. Automatic voltage detection between 110 and 220 voltage is provided. B. D. DIMM chip B. AGP slot D. The computer can run faster because of the larger power source. D. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. B." . it is important for the output to be: A.co m .actualtests.3 volts of power to the computer. auto sensing from 100 to 240 Volts. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . Thermal grease between the processor and the fan C. it must have which of the following? A. Two processors installed on the motherboard D. Thermal grease between the fan and theheatsink B.www. equal or greater than the original power supply wattage. Thermal grease between the processor and theheatsink "Pass Any Exam. C. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. tua On a desktop computer. Automatic integrated surge protection is provided through the upgrade. equivalent to the original power supply wattage.

C. The scanner must be installed between the PS2 mouse and the computer. The computer will overheat. B.www. B. Which of the following statements is MOST likely true? A. The flatbed scanner must be removed. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). The computer will not pass POST. Answer: A When installing a barcode scanner on a computer. which of the following should occur? A. C. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed." . The barcode scanner should be set up in the computers BIOS. Hyper-threading technology D. the computer must be equipped with which of the following? A. The OS will have to be reinstalled.co m 192 . The memory speed will decrease. Double the clock speed on a 32-bit processor B. D.com Ac QUESTION NO: 626 tua lTe sts . D. Any Time.actualtests. "Pass Any Exam. Hyper-V technology C. The scanner must be configured to read the code(s) desired.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS.

tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Which of the following is the possible cause? (Select TWO)." . To allow LAN/WAN switching Answer: A. To allow peripheral devices such as a monitor to remain attached B. D.www.CompTIA 220-701: Practice Exam A. To provide additional USB ports for the laptop E. CPU B. Laser Answer: A QUESTION NO: 629 Answer: A. Duplex C. Hard drive "Pass Any Exam.co m . Which of the following could be contributing to the noise? (Select TWO).com 193 Ac A. C. To provide additional software security to the laptop D. The CRT display has failed.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. The power supply is not connected to the system board. B. A memory chip is defective. A. Impact B. Windows has a corrupt boot. To allow additional power to be available to the laptop when docked C.actualtests. E. A PCI card is not correctly seated.ini file. Inkjet D.B QUESTION NO: 630 The user states the desktop computer is very noisy. Any Time. sts . Cooling fan C.

and personally contact the owner to update on the status of the repairs. Any Time. DVI-D "Pass Any Exam. and due to space constraints.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. the owner would probably not want to be bothered during the work day. QUESTION NO: 632 A. Which of the following would be the BEST course of action for the technician to take? sts .co m Answer: B . Document the work done at the firm.actualtests. leave a copy for the company owner. C. Boot in Safe Mode.www. Memory chip Answer: B. C. D. Boot from LAN. B. Boot from Emergency Boot Disk.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. asks to have a single-connection that will carry video and audio to and from the PC. Motherboard E. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Which of the following technologies is capable of this functionality? A. Boot to Last known Good Configuration. The repairs go as planned. relaying details of the repair to save the technician time. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Document the work done at the firm. Document the work done at the firm and leave the company owner a voicemail. D." . ask one of the assistants at the company to contact the owner.CompTIA 220-701: Practice Exam D. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. B.

"Pass Any Exam.co m 195 . Memory has to be installed in matching pairs. Mini-PCI card B. C. B. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. D. C. PC card 7. Keep the hard drive within acceptable temperature ranges. using chips equal to or larger than 1GB in size. Any Time. Keep thenorthbridge chip within acceptable temperature ranges. which of the following is true? A. Express card C. in marked matching slots.www.actualtests. The motherboard jumpers need to be properly configured. DVI-I C. Keep the processor within acceptable temperature ranges.CompTIA 220-701: Practice Exam B. PC card 8.1 D. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. Keep the power supply within acceptable temperature ranges. VGA D.com Ac A. Memory has to be installed in same speed and size modules. B." .2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B .

C. STP Answer: D "Pass Any Exam. Reformat the hard drive.www." . Use a multi-pass third party formatting utility. D. Fiber D. Fractional T1 C. WiMAX B.com Ac tua lTe A.actualtests. Any Time. using at least five passes. Satellite D. B.CompTIA 220-701: Practice Exam D. Coaxial C.co m Answer: A 196 . Memory has to be installed in marked matching slots. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Run a high powered magnet over the drive several times. Which of the following would be the MOST cost effective cable to choose? A. Due to limited ability to conceal cabling within walls. the company is being forced to run the lines along power wiring and overhead lighting. UTP B. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Use Windows built-in Disk Management utility and format the disk.

com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . WindowsVista Ultimate B. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.www. Windows Vista Home Premium Answer: A. One B.co m . Windows 2000 Pro C. Security Center B. A. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.actualtests. Windows Defender D. Which of the following operating systems currently include this functionality? (Select TWO).C QUESTION NO: 642 A.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A." . Two C. Four D. WindowsVista Business D. Fuser "Pass Any Exam. Any Time. Device Manager C. Windows XP Professional E.

5 C. ping f 189.68.5 D.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. Ribbon C.actualtests. can run at which of the following modes? A.122. ping t 172. "Pass Any Exam. regedit D. by design.co m . Full duplex C.1. ping v 10. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .0." . msconfig B.168. edit C. Toner D. 10Mb D.com 198 Ac tua lTe sts . 100Mb B.CompTIA 220-701: Practice Exam B. ping a 192.10. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.18. Any Time.www.11 B.16. Liquid ink Answer: C QUESTION NO: 644 Network hubs.

D. C. B.co Which of the following utilities is used to perform a baseline on a hard drive? m . MSTSC D. Which of the following is the MOST likely cause of the issue? A. the operating system will only recognize 1GB of RAM. MSIEXEC . Any Time. MSCONFIG was used to enable the computer services.www. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. Which of the following choices is MOST likely the cause? tua lTe sts A.com 199 Ac A technician is adding RAM to a PC.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally." . Upon power on. The BIOS revision is the latest version. D. MSCONFIG was used to disable the computer services. B.ini file. Which of the following is the MOST likely "Pass Any Exam. no errors are reported and the data cable is connected.actualtests. MSCONFIG C. PERFMON B. The monitor is not plugged into the video card. The physical printer online light is lit. The RAM has been inserted backwards in their slots. MSCONFIG was used to execute the system. The PC BIOS does not support the new RAM size. C.ini file. MSCONFIG was used to execute the win.

ipconfig 127.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. The Use Printer Offline option is not checked.co m 200 .com Ac tua lTe sts . The Print Processor has been changed in Printer Properties. Control Panel B.1 D.www. My Computer C.0.0." . Any Time. Device Manager D.0 B. ping 127. B. The Printing Preferences has been changed in Printer Properties. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.0.1. Performance Logs and alerts C. Computer Management B. System Information D.0.actualtests. The Use Printer Offline option is checked. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.1. localhost 128.0. C. ping 128. D.CompTIA 220-701: Practice Exam cause of this problem? A. Component Services Answer: A "Pass Any Exam.1 C.0.

Any Time.www. Component Services D. Computer Management B." . System Tray "Pass Any Exam. Computer Management B.co m 201 .actualtests. Device Manager C. Startup Menu C. Performance Logs and Alerts D. Performance Logs and Alerts D. My Computer B. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Control Panel D. Computer Management C.com Ac tua lTe sts . Performance Logs and Alerts B. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Device Manager C.

msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Properties B.com Ac tua lTe sts A.actualtests. Task Manager D. cmd B. System Configuration B." .www. Power Options "Pass Any Exam. Any Time. Task Manager D. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Information .co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . System Properties C. System Information C. dxdiag C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. msinfo32 D.

com Ac tua lTe sts . Hardware Wizard D. Performance C.168.1 D. Simple File Sharing C. 4.1.1 Answer: D QUESTION NO: 665 "Pass Any Exam.actualtests.CompTIA 220-701: Practice Exam B.168. Event Viewer C.co m 203 .1 B. Any Time. 172." . Hardware Wizard D. Simple File Sharing B. 122. Power Options B.168.100 C. 192. Hardware Wizard D.1.10. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.1.www. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.100. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.

26 D.com Ac tua lTe sts . 12 C. 16 C.co m 204 . 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 12 C. 8 B. 26 D. 26 D." . 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. Any Time. 10 B. 10 B.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 8 B. 64 Answer: C "Pass Any Exam.actualtests. 10 C.www. 63 D. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.

CPU "Pass Any Exam.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. 802.11b D. D." .www. and that it gets unusually hot. and mouse. 802. B. 802. DSU C. and there are no error codes or beeps. The battery is full and the laptop is plugged in. C. Connects multiple computers to one monitor. Router B. Allows multiple computers to communicate with each other in a network. keyboard.com 205 Ac A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Modem D. Allows multiple users to have access to a central gateway. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts .co m . Which of the following components is the MOST likely at fault? A. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. 802. Any Time. Fan B.11n C. Connects multiple users to one computer.11g B.

Battery D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.co m 206 .www. Trojan C. Worm B." . MSDS D. Code that waits for a specific response before activating B. Produces unsolicited advertisements via pop-up messages lTe sts . Collects user and program information usually for malicious purposes D. Spam D. ESD strap C.actualtests.CompTIA 220-701: Practice Exam C. Any Time. Cable ties B. Logic bomb Answer: B "Pass Any Exam. Unsolicited mail that is sent electronically C.com Ac tua A.

co m . Worm C. WindowsVista Premium D." .www. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Adware D. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Disable in the BIOS. WAN B. LAN D. "Pass Any Exam. Virus B. VPN C. WindowsVista Business C. Safely Remove Hardware Function. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Any Time. Windows Vista Home B.actualtests. B. C.com 207 Ac tua lTe sts . Unplug from the USB port.

Which of the following is the FINAL step that should be performed? . Escalate the problem to the next higher tier support shop C. Start> Run>typecmd> dir D. Cycle the power to ensure that thent driver works B. Start> Run> typecmd > ipconfig C." . An established recovery point B. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam.com Ac tua lTe A. Start> Run>typecmd > nslookup B. A record of the administrative passwords C. Establish a theory of probable causes of the incompatible driver D.www. A complete restore of the hard drive D. Any Time. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.actualtests.CompTIA 220-701: Practice Exam D. Restart the OS. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible.co QUESTION NO: 681 m 208 . Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Document findings.

Stand by B.com Ac tua A technician wants to configure a Windows XP Pro laptop.168.co m 209 . they are not receiving any WiFi signals.actualtests. Any Time. 127.1.254. Check thatWiFi is enabled. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . WiFi Card "Pass Any Exam.1 C.1 D. NIC B.10.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. D. Ask if they have a modem. 255. Check to see if the NIC is functioning. Which of the following should the technician do? A.255. 192. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. B.127 B.255 Answer: D A.0." .255. Shut down C. The laptop also needs to be able to resume quickly from this mode.www. however. 169. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.0. Suggest they move computer around. C. Hibernate D.

Which of the following would be the BEST course of action to take? . The technician has not heard back from the client.co m Answer: B . QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Contact the customer with a follow-up call.com 210 Ac tua A. Which of the following is the NEXT action to take? A. C. Right click on the print job and select restart. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Contact the customer with a follow-up call. inquiring how the systems are running and offering any additional assistance. B. lTe sts A week ago a technician completed several upgrades for a business. inquiring when the next system upgrades can be started and offer discounts. Email an assistant at the business to see if they are satisfied with the services rendered. B. Any Time. The customer had the laptop working properly all day in a docking station setting. C. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. B.CompTIA 220-701: Practice Exam C. D.actualtests. "Pass Any Exam. Right click on the print job and select resume. but is now attempting to use the laptop's embedded keyboard. C. Question the customer to determine if they are using the embedded keyboard for the first time. D. Bluetooth D." . Have the customerrestart the computer to reset the keyboard for the customers profile. Right click on the print job and select cancel. Right click on the print job and select properties.www. Email the business owner and offer discounted services for the next system upgrades.

PXE Boot Rom B.co QUESTION NO: 691 m 211 . Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. BIOS D. BOOT.INI file C. /v C. Bridge D.actualtests. /r B. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. Switch B.com Ac tua lTe A. /b D.CompTIA 220-701: Practice Exam D. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Where would be the proper place to configure this? A. Any Time. Modem C. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.www." . Check the keyboard drivers in Device Manager and reload if out of date.

RAID 0 B. Processor B. RAID 5 D. RAID 1 C. RAID 6 D.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 0 B." .com Ac A. RAID 5 C. CPU Fan C. Which of the following RAID arrays is the technician using? A. Optical Drive D. Which of the following is MOST likely failing? A. RAID 1 C. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 10 "Pass Any Exam.actualtests. Any Time. RAID 1 B. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 5 D.co m 212 .www.

com Ac tua lTe sts A. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. UTP . Fiber B.co Which of the following cable types contains a foil shield inside the jacket? m 213 . especially Ethernets "Pass Any Exam. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Any Time. Fiber C. STP B.actualtests. RJ-45 B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. RG-6 C.www. Coaxial D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). STP D." . CAT6 C. ST D.

Coaxial B. Satellite C. RJ-11 B.co m 214 . UTP C. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. Bluetooth "Pass Any Exam. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. 802. 802.11g D. Fiber B. Any Time. BNC C. 802. ST D. DSL D." .actualtests.11n C. Fiber D.11a B.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A.www. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.

Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Spyware B.actualtests. Botnet C. DSL B. Spam C. Adware sts . Cable C. Spam D." . Botnet B.www. Any Time.com Ac tua lTe A. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Adware D. Fiber D.

Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. without actually installing it on the workstation? A. Uninterruptible power supply C. Adware C. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Spyware B. Botnet D.co m 216 .www. Floppy C. Any Time.CompTIA 220-701: Practice Exam A. Power strip B." . Spyware C. Spam B. Surge protector D.com Ac tua lTe sts QUESTION NO: 709 . Worm D. Internal hard drive D.actualtests. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. CD B. Network Answer: A "Pass Any Exam.

Any Time. DVD. 12Mbps. 400Mbps. 800Mbps. FTP B.ROM drive C. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. ATX B.actualtests.com Ac tua lTe sts . IDE hard drive B. B. D. SMTP D.co m 217 . Micro ATX C. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. AT D. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. USB thumb drive D. 480Mbps. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. C.www." . HTTPS C.

actualtests. Any Time.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 110/120 Volts AC or 220/240 Volts AC B. Which of the following could be the problem? "Pass Any Exam. 20 or fewer D. 15 or fewer C. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. the customer reports the NIC link lights for that computer are not on. Increases length of cable D.co m . Lower latency C. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. 6/12 Volts DC or 12/24 Volts DC D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A.www. Fire resistant B. AC or DC Voltage C.com 218 Ac tua lTe sts ." . In addition. 10 or fewer B.

Answer: D QUESTION NO: 719 After installing a network card.www. Network server is not working. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. B. . B. C. Switch is not working. Remove and replace the network card. Which of the following is the NEXT step? A. Any Time.com Ac tua lTe sts Explanation: To troubleshoot this problem. D. Updating the device driver may help when an installed device isn't working properly. D. Update the device driver.actualtests. Internet site is down.co m 219 . Safe Mode D. NTOSKRNL "Pass Any Exam. Boot Mode B. Firewall is not working.CompTIA 220-701: Practice Exam A. you should update the device driver." . C. Which of the following boot options will accomplish this? A. the technician notices a yellow exclamation mark in Device Manager. Where can the technician locate the NTLDR files? A. Join the computer to the workgroup. Re-install the OS. Enable Boot Logging C. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing.

com Ac tua A.COM Answer: B QUESTION NO: 722 When a computer is turned on.INI D. B. Which of the following is the NEXT step to troubleshoot the issue? sts . Any Time.SYS B. BOOT. NTDETECT. D. Upgrade the memory. D. but there is no video. NTLDR C.SYS D." .co m 220 . B. CONFIG. Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam B. Upgrade the video card. Replace the LCD. Remove the battery. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. C. Replace the power button. When the laptop is plugged into an outlet it starts.www. Replace the battery. Connect the laptop to a monitor. which of the following is the FIRST process that runs? A. lTe A technician is troubleshooting a laptop. IO.actualtests. Change power outlets. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. OS installation disk C. Which of the following is the BEST solution? A. C.

co A technician installs a new CD. Which of the following is the MOST likely issue? A.com 221 Ac tua lTe A. C. Additional memory needs to be installed." . The technician powers on the laptop and the drive is not detected.ROM/DVD player into a laptop. C. D. Check the manufacturer's recommended settings. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. B. Which of the following should the technician do NEXT? m . The power-management console C. The RAM is not seated properly. The AC/DC adaptor D. The OS is not installed.actualtests. D. sts . The MBR B. Check the USB settings for the drive. Check if the drive is properly plugged in. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). B. Any Time.www.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. Check to see if a disk is present in the drive. The system is overheating. Which of the following could be the issue? A. "Pass Any Exam.

Flattery Answer: C. printing on both sides of paper one at a time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. communications in both directions simultaneously.co m 222 . engage in harmless communication. B. Insulting the subject to motivate a response C. Asking passive aggressive questions E. System RAM B. to perform a technical risk assessment of employees within the company.www.actualtests.CompTIA 220-701: Practice Exam A. Assuming a position of authority D. Hard Drive D. acquire unauthorized information to achieve a goal.com Ac tua lTe sts . Requesting public information B. Answer: A QUESTION NO: 730 Where is the power on password stored? A. D. CMOS ROM C. C. C. communications in both directions one at a time. printing on both sides of paper simultaneously. D." .E QUESTION NO: 729 Social engineering is used to: A. to test sociological boundaries with in the company. Any Time. Answer: D "Pass Any Exam. B.

Port 23 C. A tool that allows a user to connect to other computers. Port 21 B.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A.actualtests. It retrieves email from the mail server. It pings a workstation from a remote server." .www. D. A tool that allows a user to use the workstation as a telephone through the network. by default? A.co m 223 . A tool that allows a workstation to tell the network that the workstation is present. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. Port 23 C. Any Time. C. Port 25 D. B. It blocks popup ads. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. by default? A. A tool that tells a user of the workstation that they have exceeded their memory quota.com Ac A. Port 25 D. It holds a log of the last three passwords used. tua lTe sts . C. B. Port 110 "Pass Any Exam. D. Port 21 B.

System RAM Answer: B. Any Time. RAM module is faulty C. A recognized method of disposing hard drives that contain sensitive data. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). D. Wireless router B. Printer E. The user described the problems as: occasional rebooting.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. Which of the following is the cause? A.www.com Ac QUESTION NO: 738 tua Answer: A lTe A." . overheating. A method of recovering lost data from a hard disk. electric shock felt on computer case. Power supply D. and the hard drive stops working. B. USB C.actualtests.C QUESTION NO: 739 "Pass Any Exam. Processor is going bad B. Any damage to a hard drive caused by an intention or unintentional jolt or movement.co m 224 . A. sts . Network D. Excessive movement between system memory and virtual memory. C.

netstat B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Any Time. Which of the following utilities could be used to check if there is a remote device on the network? A.com Ac tua lTe QUESTION NO: 741 sts Answer: B . A. B. Help the user with every issue that they call about and put all other work orders on hold.g. Start> Run> Accessories> Command Prompt C." . Start> Run>cmd B.www. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues.co m 225 . Ask the user to call another technician for more in-depth assistance. D. Explain to the user they need to fill out a work order for the computer issues. C. F9.actualtests. Ctrl + Alt + B D. Function keys (e. Shift + B C. F12) B. nslookup D. Ask another technician to take over support for this user. Which of the following should the technician do? A. Start>Programs>Accessories>Communications> Command Prompt D. Start> Programs> Accessories> Command Prompt "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. ipconfig C.

D. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A.com Ac tua lTe sts . C. it does not print.actualtests.www. B. The cleaning label B.CompTIA 220-701: Practice Exam E. and all other users are able to print to the printer. PS/2 B. Start> Control Panel> Run>cmd Answer: A." . The manufacturer's documentation C.D QUESTION NO: 743 A user is trying to print to a network printer. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Replace the paper in the printer. A past technician's documentation D.co m 226 . Riser card D. MSDS Answer: D "Pass Any Exam. however. There are multiple printers in the office. Which of the following is the FIRST step that the technician should do? A. every time the user sends a print job to the printer. Restart the print spooler service. NIC C. Which of the following places should the technician look to find the proper handling procedures? A. Reboot the workstation and have the user log in again. Confirm the printer name where the user is trying to print. Any Time.

www. D. D.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. domain. Nine . Three C." . which of the following is the BEST way to dispose of the old cartridge? A.co m When applying the security settings to a network. LAN B. C. C. WAN. assist with data transmission. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. Put the toner into a sealed bag and then throw into the garbage. provide protection from heat.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. B. Return to the manufacturer for recycling. Dispose in an incinerator. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A.actualtests. Store in an air-tight container. "Pass Any Exam. B. C. Any Time. prevent damage from weather. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Seven D. One B. prevent outside interference.

Ensure that the CD drive is installed. B. Answer: D QUESTION NO: 750 A user reports that their CD. workgroup.actualtests." . QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. sts When a component has a proprietary power supply what is the main limitation? . Make sure the network cable is seated properly in the users computer. D. D. which of the following would be the FIRST step to evaluate this issue? A.www. What should be the BEST first step to resolve this issue? A. Make sure that the network cable is not touching any other cables. B. D.co m Answer: B 228 . Check to see if the network cables were terminated properly. Make sure that the disc is a CD and not a DVD. B. Making sure that replacing the power supply is not cost prohibitive.Rom is not reading a disc. Ensure that shielded cable was used for the network. C.Rom is compatible hardware. Check to see if the BIOS register the drive. Replacing it with a power supply made specifically for that unit.CompTIA 220-701: Practice Exam D. C. C. There are no limitations. Making sure the power supply will fit into the casing. Answer: C QUESTION NO: 753 "Pass Any Exam.com Ac tua lTe A. Any Time. one power supply is as good as another. Check to see if theCD.

An established recovery point. powering up? B. background checks for users. A record of the ADMIN passwords. D. C.B QUESTION NO: 756 A remote Customer calls with a dead computer. The customer says the tower computer will not turn on and the monitor will not turn on either. Other equipment plugged into the same power strip/surge protector also will not turn on. lTe sts . B. Did the computer and monitor work before? C. Answer: C QUESTION NO: 755 A.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. What would be the questions to ask this customer? (Select THREE). smart cards. What is the manufacturer of the power strip/surge protector? Answer: A. retinal scans. Which of the following would be the BEST questions to ask the customer? (Select TWO). that is plugged into the same power strip/surge protector. D." . Is another piece ofequipment. An emergency recovery disk (ERD). C. B. Any Time.www. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. Is it a LCD or CRT monitor? E. "Pass Any Exam. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on.actualtests.co m . A complete back up of the hard drive. complex user names. Was the electric bill paid? D.

F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Can you or someone else check the circuit breaker for that receptacle? D.CompTIA 220-701: Practice Exam A. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Make a list of all programs that will need to be reinstalled in event of a system failure B. What is the manufacturer of the power strip/surge protector? E. Create restore point D. Nothing. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Hibernate C. Nothing should be affected C. Standby D.com 230 Ac A. proceed with solution. Always on B. Wake on LAN "Pass Any Exam. Standby B.actualtests." . What kind of equipment is plugged into the power strip/surge protector? Answer: B. Has any electrical work been done recently? G. Any Time. Is another piece of equipment plugged into the same power receptacle and is it working? C.C. Always on C. How big is your electric bill? B.co m .www.

Give them a list of blog sites and documentation that discuss the twoOSs D. Tell the customer that both are excellent choices B." . Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Explain that what is being done is extremely complicated and requires concentration.CompTIA 220-701: Practice Exam D. relax and try to be as calm as possible while working through the distraction C. Put on an ESD strap and inspect the internal components B. It is getting to the point that is becoming a distraction. Say nothing.co Answer: B m 231 . Check that the tube and capacitors are intact D.com Ac tua A. Dispose through proper channels or send it to be repaired C. D.www.actualtests. Throw it in the trash. Ask to be excused to use the phone to take a small break outside to get some air B. What is the BEST response to this question? sts QUESTION NO: 761 . end the conversation C. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Continue answering thequestions. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Which of the following is the BEST solution? A. the customer continually asks questions about every step being performed. Any Time. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Which of the following should the technician do? A.

Between 6 and 8 characters C. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance." . Between 10 and 12 characters B. Install a UPS in the office "Pass Any Exam. Give the user a dedicated printer.co m . 90 to 180 days B. Any Time. 60 to 90 days C. B. Install a generator in the office C. Between 8 and 10 characters D.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Which of the following is the BEST option to alleviate this issue? lTe sts . Have the user work after hours to finish their print jobs. Replace all CMOS batteries in the office B. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Raise the priority of the users jobs to the highest level. C.com 232 Ac A. Annually D.www. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A.actualtests. D. Give the user permissions to cancel other users print jobs.

What is an option to ensure that all work is not lost and damage does not occur to the system? A. Which of the following is the action that is being performed? A. however they are not receiving any Wi-Fi signals. Any Time. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost.com 233 Ac tua lTe sts . Rolling back to an earlier configuration B.co m . closes programs. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Retrieve the work from a hot site for the office C. but the computers gives an error that the computer has not been shutdown properly. Use software that in case of an outage saves your work. Have an employee work nights to perform the shut down when the power supplies battery is about empty D.CompTIA 220-701: Practice Exam D.www. Suggest the computer be moved around. There are UPSs connected to the equipment but they only last about 30 minutes. You decide to go to a prior restore point. Preparing system for Automated System Recovery (ASR) C. "Pass Any Exam. Which of the following should you try FIRST? A. and shuts down the computer B. Loading a full backup onto your workstation D.actualtests. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS." .

Any Time. Ensure that the device is working in Device Manager. However. C. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. B. Move the projector further away from the laptop. Which of the following is the FIRST step to take to resolve this issue? A.ROM is not reading a disc. D.co m 234 . C.www. D.CompTIA 220-701: Practice Exam B. Which of the following would MOST likely solve the issue? A. Change the power settings on the projector. Software firewall B. Ask if they have a modem.actualtests. Check that the Wi-Fi adapter is enabled. Change the power settings in Power Management. Check to see if the CD. Check to see if the BIOS registered the drive. C. Make sure that the disc is a DVD and not a CD. B. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector." . Smart card D. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Ask for model number. each time the customer closes the laptop the computer goes into standby.ROM has compatible hardware. Change the computer from a laptop to a desktop.com Ac tua A. D. Biometrics C. Answer: C "Pass Any Exam.

D. What is the manufacturer of the mouse? Answer: A. Answer: A. What is the manufacturer of the computer? D. What type of mouse is it? E. B. be stern with the user.www. Any Time. C. A. tell the user to call back when they have calmed down. Check for other equipment plugged into the same power strip/surge protector. E. If the mouse has roller ball underneath could they examine it? B.actualtests. Check to see if the monitor and system hardware are compatible. C. Which of the following steps should be performed to check the monitor? (Select TWO). make the user promises to keep them quiet.D QUESTION NO: 776 "Pass Any Exam. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. A.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A.co m 235 ." . Move the mouse and/or press the space bar to check if the computer is in sleep mode.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all.com Ac tua lTe sts . D. B. repeat back the issue to the user to ensure understanding. What mouse driver are they using? C. Check the video cable to make sure it is still connected. Which of the following questions should a technician ask this customer? (Select TWO).

Hard drive location in the computer. Create a restore point. Connecting to a parallel tape backup device D.co m 236 . Any Time. C. Remove unneeded external components.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Update the anti-virus software.com Ac tua lTe QUESTION NO: 778 sts Answer: D . CPUheatsink seated properly. The manufacturer of the RAM installed in the computer. B." . Which of the following should a technician check to resolve the issues? A. C.actualtests. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. Connecting a loop-back plug B. D. The amount of RAM installed. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Failed fan in the power supply. B. D. Which of the following should be checked? A. B. Perform backup of all data. Which of the following should be done FIRST prior to the installation? A. Printing to an older printer C. "Pass Any Exam. The hard drive location in the computer. C. Upgrade all drivers. The manufacturer of the computer and hard drive. Which of the following MOST likely uses a parallel port? A. D.www.

C. actions and outcomes. B.www. Which of the following is the LAST step that should be performed? A. Standby B. Standby D. Always on C. Document findings. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.co m 237 .actualtests. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A.com Ac QUESTION NO: 782 tua lTe sts . Hibernate D. Escalate the problem to the next tier support. Wake on LAN B." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Cycle the power to ensure that thent driver works. Any Time. Establish a theory of probable causes of the incompatible driver. D. Always on C.

B. Eight D. Which of the following is the BEST solution? A.actualtests. C. Twelve Answer: A QUESTION NO: 786 Two workstations. It is getting to the point that is becoming a distraction." . B. Throw it in the trash. Continue answering the questions. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. D. "Pass Any Exam. C. Ask to be excused to use the phone to take a small break outside to get some air. Send them off on a small task to get a moment to concentrate and finish the job.co m 238 . D. two printers. two monitors. Answer: D QUESTION NO: 784 A CRT has stopped working.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts .www. Dispose through proper channels or send it to be repaired. Put on an ESD strap and inspect the internal components. the customer is asking questions wanting to know every step being performed and why. Any Time. Six C. Answer: D QUESTION NO: 785 A.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Zero B. Move some of the devices to other outlets and replace the power strips with surge protectors. and a mini refrigerator are plugged into one power strip in a single outlet. Check that the tube and capacitors are intact. B. Explain that what is being done is extremely complicated and requires concentration. Which of the following should the technician do? A. relax and try to be as calm as possible while working. Which of the following should be done to ensure safety? A. CRTs are being replaced by LCDs.

Setup a hot site for the office so all data will be backed up.com 239 Ac A.CompTIA 220-701: Practice Exam C. Prepare system for automated system recovery (ASR). Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day.co m . Restore all files from a storage device.actualtests. Any Time. Which of the following actions should the technician perform FIRST? A. B. Load a full backup onto the workstation. D. closes programs. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Install a UPS in the office. Roll back to a previous restore point. D. Install a generator in the office. Have employees shut down their computers before they leave and perform the calculation during their down time. Install software that saves work. Replace the power strips with surge protectors with longer cords. Have an employee work nights to perform the shut down. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS." .www. Replace the power strips with UPSs and eliminate the extension cords. tua lTe Computers are left on overnight to complete certain calculations and tasks. There are UPSs connected to the equipment but they only last about thirty minutes. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. D. C. C. B. Install power strips in the office. and properly shuts down the computer. Replace the CMOS batteries to all affected equipment. D. "Pass Any Exam. C. B.

Any Time. C. Use the function + f8 key to toggle between screens. Use alt + tab to toggle between screens. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen.com Ac tua lTe A. Use the function + f10 key to toggle between screens. Install a wireless modem. Change the power settings on the projector. Which of the following should the customer perform? . Which of the following would the technician recommend for the client? A.co m 240 .actualtests. Change the computer from a laptop to a desktop.www. Press the function key and then configure the projector settings. Install an access point. Reboot the laptop to toggle image between screens. D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Answer: C "Pass Any Exam. D. C. C. Enable DHCP on the laptop." . B. Set the SSID code on the laptop. B. B. Change the power settings in power management. Each time the customer closes the laptop the computer goes into standby. D. The client would like to access the network from outside the home and on the top floor. Which of the following should the technician do to solve this issue? A.

actualtests. B.co m 241 . The LCD backlight is failing. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Heatsink B. Install more memory in the system. Answer: C. Prevents the monitor from overheating lTe sts . Dissipates heat from the chips D.www. D. Cools the power supply C. C.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. CPU slot D. Install a liquid cooling system. AGP slot C. Prevents motherboards temperature from getting to low B. Install multiple fans. B. The screen is set to automatically dim to optimize battery power when power is disconnected.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. C. This might be an indication that the battery is failing and can no longer hold a charge. D.com Ac tua Explanation: A. Use hyper-threading. The LCD inverter board is going bad. Any Time." . Which of the following is the BEST recommendation to make? A. Answer: B QUESTION NO: 796 "Pass Any Exam.

" . Smart key C. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. D. This might be an indication that the battery is failing and can no longer hold a charge.0.actualtests. 192.www. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.com Ac tua lTe sts . B. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. 169. The LCD backlight is failing. the LCD returns to normal brightness. The LCD inverter board is going bad.co m 242 . To provide insulation around the processor.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop.1 C. C. Biometrics D.168.10 "Pass Any Exam.1.254. To prevent memory vibration caused by theheatsink fan. 172. the LCD screen gets dimmer. To protect the CPU from direct contact with theheatsink. Which of the following authentication technologies can be used? A. Any Time. B. When the user connects the AC power. D.16 12. Ergonomics B. The screen is set to automatically dim to optimize battery power when power is disconnected. Which of the following should a technician tell the user? A. C.16 B. To provide thermal transfer from the CPU to theheatsink.

129. 192.1 B.29. 92.254. 129. 192.16.253.18.1.168.16.1.29.www. 192.10.128 B.10 C." . 169.253.actualtests.25. 201. 129.co QUESTION NO: 801 m 243 . 92.128 D.9 D.168. Any Time. 92.1.168. 192.16.254.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.CompTIA 220-701: Practice Exam D.25.com Ac tua lTe sts .1 C.10 C.1 B.25.168.9 D.1.18.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.18.254. 201.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.128 Answer: D Which of the following IP addresses is a class B address? A.254.

10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. 127.29.0.254. 172.25.253. s1A@r4A&! B. 169.10.255.com Ac tua A.10 B.10.10 B.1 D. 192. 255. 192." .10 C.254.168. 9ca5rl D.9 D.10.1.10 D. 192.www.10.255.255 lTe Which of the following IP addresses is a loopback address? sts . 92.18. 201.16. June171988 C. 129. 192.168. comptia1 Answer: A "Pass Any Exam.1 C.0.16.1 C.co m 244 .168. Any Time.168.128 B.0.actualtests.0. 169.254.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.CompTIA 220-701: Practice Exam A.

by default? A. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Blu-Ray B. WPA D. Document the problem. SSID C. Resolve the problem. Recreate the problem.co m 245 . D. BIOS password B. Flash C. Keyfob D. Any Time.actualtests. DVD D. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. B.www. Keylogger C. C. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A." . WEP B. Take the computer apart piece by piece until the problem is identified. CD "Pass Any Exam.

Flash B. PCIe B. Capture D. Parallel .www. Graphics C. IEEE 1394 D. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Any Time. HDD D." .actualtests. NIC B. DVD C. Modem C. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.

Bluetooth C.com Ac tua lTe sts QUESTION NO: 816 . Keyboard C. Touch screen D. 802. Windows XP Answer: D "Pass Any Exam. WindowsVista Premium B.co m 247 .CompTIA 220-701: Practice Exam A." . Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Windows 2000 D. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Infrared D. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. WindowsVista Basic B. Windows Media Center C. KVM B. WindowsVista Ultimate C. Windows 2000 D.11a B.www. Any Time.actualtests.

Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A.actualtests.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Network Neighborhood> Ethernet controller B. To allow RAID support C. Legacy support for older systems .D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Files can be larger than 256MB B. My Computer> System> Performance> Settings> Virtual Memory B. To support dynamic disks B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A." . Macintosh PC read/write access D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Support for file encryption D. Any Time. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Add and Remove Programs "Pass Any Exam. Ability to share the file and folders Answer: B. User access and permissions options E. A.www.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). File encryption options C.

A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.actualtests. Contain on a sticky note on the back of the monitor B. WPA2 D.co m 249 . sfc B. WPA Answer: C "Pass Any Exam. sigverif C. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. In a Windows Vista workstation. Never write down the passwords C.CompTIA 220-701: Practice Exam C. Any Time.com Ac tua lTe sts QUESTION NO: 823 . Control Panel> Power Options D.www. WEP64 B. WEP128 C. which of the following commands would the technician use? A. ipconfig D. Hide a password document in the workstation D. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer." .

B. Refuse the callers request and inform the police. D. They state they need to upgrade the antivirus protection on the workstation. registry level services. Which of the following should the employee do? A. They ask the employee for their username and password. Any Time. perfmon. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A.actualtests. Print Spooler D. These types of services are known as: A. Printer Driver B.co m . primary services." . Which of the following services may need to be restarted? A. the print spooler requires other services to be running first. Answer: C QUESTION NO: 827 A print job fails to leave the queue. driver level services. dependency services.www. B. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. C.com 250 Ac tua lTe sts .msc "Pass Any Exam. Give the caller the information and inform an IT manager.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. C. D. Windows Spool Service C. Refuse the callers request and inform an IT manager. Give the caller the username and password.

C. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. services." . A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. 802. D. A 64-bit processor and a Vista Home Basic operating system B. Check for an externalWiFi on/off toggle switch. A dual-core 32-bit processor and a 64-bit operating system D.co m . Serial B. Without knowing the specifics of that model. print D. eSATA C.msc C. to describe their 1394 "Pass Any Exam. Check for an external antenna. IEEE 1394 D.CompTIA 220-701: Practice Exam B. how might a technician determine if the unit has WiFi capability? A. Check forWiFi radio on/off switch on the function keys. Check the Device Manager for a wireless network device. Any Time.com 251 Ac tua lTe sts . A 32-bit operating system and a 64-bit processor C.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. printmanagement.link and Lynx.www. such as i. Other companies use other names.actualtests. B.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A.

which means delivering data at a guaranteed rate. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. C.www. please read it and then get back to me with any questions. "I replaced some of the computer parts and now it is functional. I will let you know what happens after the repair. Apologize and excuse oneself for a moment to take the call quickly outside the room. "Pass Any Exam. which is the main circuit board for the PC. I replaced the motherboard. This type of repair will not affect it." B. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. This is because it is not only high speed but also supports isochronous data. the phone rings. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.actualtests. B.com 252 Ac A." C. Take the call." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. Well. Which of the following is the BEST action? A. "Here is all my documentation for the repairs.CompTIA 220-701: Practice Exam products. In the middle of doing the repair. C. Which of the following is the BEST response? A." B. Have the phone onvibrate before starting the repair. D. "I am not sure if your data will be lost I will confirm with my manager. I am not replacing the hard drive. I cannot guarantee that your data will not be lost." .co m . D. Your data should be fine. Which of the following is the BEST response? sts . Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. such as video devices. Any Time.

Any Time. Partition the drive into two physical drives making C: the OS and D: the data. Do the repair. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. B. Immediately leave and go to another room to take the call and deal with the repair later. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. C. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. while protecting the data from the operating system related issues? lTe sts . B. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Partition the drive into two logical drives. Encrypt the sensitive data so that it cannot be read without a key. D." . C.com 253 Ac A.co m . D.www. Biometric fingerprint scanner "Pass Any Exam. Front panel media lock B.Attributes. but let the client know that the client will be charged extra for the same repair nexttime. making C: the OS and D: the data. Show the client how to put the keys back on. Keylogger C.actualtests.CompTIA 220-701: Practice Exam D. Hide the sensitive data from casual view using folder Properties . Do the repair with a good attitude. Which of the following is the BEST response to the clients next repair order? A. Refuse to do the repair until the client learns how to type with long fingernails.

CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Larger power supply D.com Ac tua lTe sts . Cover the extra power plugs not being used with electrical tape. Check for and remove outdated components. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. D. D. C.co m 254 . B. Leave it up to the client to take their own precautions. Install an uninterruptible power supply (UPS). C. Remove excessive dust and loose items.CompTIA 220-701: Practice Exam D.actualtests. Which of the following is the BEST action to take? A." . Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Power strip C. Replace all cooling fans with new ones. B. Tell the client they need to install a surge protector soon.www. UPS B. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Any Time. Answer: A "Pass Any Exam. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file.

B.co m 255 . Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. B. Document the actions. Class C D.com Ac QUESTION NO: 843 tua lTe sts . D.actualtests. Which of the following is the FIRST action to take? A. D. Defragment the hard drive. The system specifications are still very good. which of the following actions should be taken NEXT? A. C. Answer: B Which of the following network classes exists if the default subnet mask is 255.0. Suggest purchasing a newer processor. Class A B. Run CHKDSK on the hard drive.255. Class B C.255. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Any Time.www. Increase the systems RAM." .0? A. Identify the problem. They have had the system for two years and use it primarily to download photos.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Establish a plan. Formulate a theory.0? "Pass Any Exam. C.255. music and browse the Internet.

Class D tua Which of the following network classes exists if a hosts IP address is 192." . Class B C.0. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Class A B.0.0. Any Time.1? lTe sts . Class A B.0. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class B C. Class B C. Class A B.1.www.22.168.0? A.actualtests.30. Class D "Pass Any Exam.CompTIA 220-701: Practice Exam A. Class C D. Class C D. Class A B.co m 256 .255.com Ac A. Class B C. Class C D.0? A. Class C D. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.

1? A.co Which of the following devices can automatically assign host IP addresses? m 257 . Router C. dynamic IP address.1.com Ac tua lTe sts A. Class B C.actualtests. Class A B. stationary IP address. Switch B. Hub D. reserved IP address. Task Manager "Pass Any Exam. C." . Class C D. static IP address.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Any Time.www. B. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Bridge . D. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A.172.

C. D. Answer: A "Pass Any Exam. Double click theprinters icon. Double click theprinters icon.co m 258 . Double click theprinters icon. Virtual Memory D. The components driver is outdated. right click on the print job and select restart. The components driver is not found. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. D. right click on the print job and select cancel. B. right click on the print job and select pause. right click on the print job and select resume. right click on the print job and select properties. The component is disabled. C." .com Ac tua lTe sts QUESTION NO: 853 . B. C. Double click theprinters icon. D. B. right click on the print job and select delete.CompTIA 220-701: Practice Exam B. right click on the print job and select cancel. Double click theprinters icon. The component is not installed. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon.www. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. right click on the print job and select restart. Double click theprinters icon.actualtests. Any Time. Double click theprinters icon. Device Manager C.

right click on the print job and select properties. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup." . Double click theprinters icon. Print sharing has not been enabled on the host computer. B.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. B. right click on the print job and select cancel. D. Advanced B. Security D.co m . Double click theprinters icon. 5 B. Simple file sharing has not been enabled on the host computer. Answer: C QUESTION NO: 857 In Printer Properties. right click on the print job and select restart. The shared printer is not compatible with the host computers operating system. Which of the following is the MOST likely cause? A. The print drivers have not been installed on theusers remote computer. 10 "Pass Any Exam. C. Any Time.www.actualtests. Ports C. right click on the print job and select resume. Double click theprinters icon. D.com 259 Ac tua lTe sts . C. Double click theprinters icon.

" . A remote user updating the antivirus software on their notebook computer. B. C. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. A remote salesman must transfer contract data to the corporate office. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Please try to be more conscious of static when using this PC.ended questions. C. Inform the customer of the expense that is being incurred.CompTIA 220-701: Practice Exam C. Answer: D "Pass Any Exam. B. Please inform me if the PC will be processing more work than for which it was designed. The technician has verified that the unit is working properly and is now updating the customer on the event. D. C. B.co m Answer: C 260 . Use technical acronyms to show your technical expertise. A kiosk in a department store that looks up information in their online catalog. A user checking their personal email at an office. Which of the following responses would be BEST to use? .actualtests. lTe sts A technician has replaced a failed DIMM. Be sensitive to the customer's culture. Please inform me if you think you want me to come back and check it again tomorrow. Only ask the customercloseD.www. D. Any Time. Please inform me if you continue to have any problems with this PC. 15 D.com Ac tua A. D.

co m . Which of the following would be the BEST choice to address this situation? A. Answer: A QUESTION NO: 865 "Pass Any Exam. Complete a full backup of the workstation before making any upgrades. Unplug the workstation and begin the upgrade. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC.com 261 Ac tua lTe sts . B. Before starting any work on the system. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Document the entire event. with a response time to another site of two hours. Call the service manager and inform them of the current situation.actualtests. C. Inform the customer of the steps taken during the repair and continue to the next service call. A new service call is received. D. C. Call the service manager and inform them of the current situation.www. Call the new service customer and re-schedule the call for another time. Which of the following is the NEXT step to take? A. B. C. share this with the customer and take any preventative measures. D. which of the following is the FIRST course of action to take? A. D. B. share this with the customer and take steps to minimize the reoccurrence. Upgrade the hard drive and reboot the system. Follow the manager's instructions. Call the service manager and inform them that the new service call cannot be made in time. Document the solution." . Any Time. Call the customer and reschedule for another time. Remove the cover of the workstation case and use an ESD strap before the upgrade. Document the core actions and inform the customer the repair has been completed.

B. VRAM C.www. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam.INI file C." .com Ac tua lTe A. NTFS-E is an invalid file system name. FAT32. Installation of updated device drivers sts . you can use only NTFS file system because only NTFS support encryption.actualtests. CDFS.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. HPFS. Proper configuration of the BOOT. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. CMOS B. TPM D. D. C. NTFS. Partitioning and formatting of the hard drive D.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Installation of the NTLDR B. Any Time.

ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista." . ESD D. and does not wish to lose any files in the process. Windows Vista Home Premium B. RFI B. Electrical surges C.0 D. Windows Vista 64-bit edition D. IEEE 1394a C. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO).actualtests.4GHz spectrum. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.www. Any Time.co m . The customer has installed a new cordless telephone recently that uses the 2. Double-sided B.CompTIA 220-701: Practice Exam A. RDRAM D. Which of the following is the MOST likely cause of the customers issues? A.com 263 Ac tua lTe sts .11n B.11g wireless signal. 802. WindowsVista Ultimate "Pass Any Exam. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Dual-channel C. USB 2. A. Windows Vista Home Basic C.

co m Answer: A.actualtests. If the printer needs a memory upgrade to print multiple documents at once. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.com 264 Ac tua A.B . Freeware D. A. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Spyware B. The user sent ten different documents over a span of an hour. C. D.www. If the print spooler service needs to be configured for multi-page printing. DLLs E. Trojans C. If the printer needs the queue cleared. Frequency B. WindowsVista Business Answer: D. Wattage D. Hertz C. Any Time.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO).CompTIA 220-701: Practice Exam E. If the printer needs a firmware upgrade to print multiple documents at once." . lTe sts A user reports that none of their documents are printing. Which of the following should the technician check FIRST? . B. Amperage Answer: C Explanation: "Pass Any Exam.

call the customer from a mobile phone.CompTIA 220-701: Practice Exam Power supplies are rated in watts.www.actualtests. Which of the following is the BEST course of action? A. you must be careful about the wattage it provides. Alkaline C. Pull over. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. It is standard among power supplies and has nothing to do with the devices connected to the power supply. "Pass Any Exam. call the customer and cancel the appointment. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer.co m . 64 C. Any Time.com 265 Ac tua lTe sts . C. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. D. Pull over. The technician had planned to arrive five minutes early. Lithium Ion D. reschedule for another time. While replacing the power supply in your PC. Amperage and resistance are not selling points for power supplies. QUESTION NO: 875 How many devices are supported on a single USB port? A. 127 D. Call another technician and have the other technician reschedule the appointment for another date. B. 32 B. and explain the delay. Nickel Metal-Hydride B." . Use an alternate route and get to the appointment ten minutes after the scheduled time.

explain with authority. Which of the following is the BEST course of action? sts . to boot the computer and retrieve the users data to a shared network drive. and an error message of a corrupted file. Which of the following is the BEST course of action? "Pass Any Exam. After listening to the user.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. The user is attempting to install a local printer and has become frustrated and is berating the support staff.actualtests. QUESTION NO: 879 A. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. C. Any Time. Speak slowly. The company has provided remote control software. Shut down the computer. the customer demands the computer be replaced immediately. The customer would like another computer so they can make their presentation that is due in an hour.co m Answer: A . explaining to the user the data may not be retrievable within the hour to set a reasonable expectation.www. B. Advise the user to not do anything else. D. Work quickly. B. Which of the following is the BEST method of working with this user? A. using the various OS options available." . D. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. Listen and ask questions using non-technical terms. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Repeat the steps multiple times so that the user can understand the computer terms. As the technician begins to evaluate the situation. C. until the technician can arrive and work on the computer themselves.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. the hard drive has failed and the data cannot be retrieved within the hour. Remain calm and positive.

conducting an initial evaluation of the problem with the customer. use MMC to grant administrative rights to the user. what has happened to the drive and explain the options available. until they have completely calmed down. D. Document on the service record the steps the technician took to evaluate the drive. D.com Ac tua lTe sts . C.CompTIA 220-701: Practice Exam A. The customer states they have important documents and photos on the drive which cannot be replaced. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. Listen calmly to the user. Any Time. B. in case the customer decides to sue for loss of data. Immediately stop working and leave the room to answer the call. Which of the following options is the BEST course of action? A. Immediately replace the hard drive with a new.co m 267 . Explain to the customer in non-technical terms.actualtests. B. they determine that the hard drive has failed. larger model. C. but the data is gone. While the user is talking. Request the customer to leave the room while the call is answered. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information.www. D. B. Answer: D "Pass Any Exam. and then tell the user to try the install once again. and then explain why they cannot get the printer installed themselves. such as a data recovery service. Which of the following is the BEST course of action? A. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. explaining to the user the unit will be restored as quickly as possible. Inform the customer about the need to take the call from the school. Remain positive with the user. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. The technician receives a call and the caller ID shows the call is from the technicians childs school. as the school can be contacted later in day. explaining you will remote into the computer and assist in installing the printer." . C. Ignore the call.

Check the work area and keyboard for foreign substances. Any Time. B. Boot to BIOS/setup and confirm the hardware settings are correct. Install an on hand video card and show the customer it is repaired. Which of the following would be the NEXT evaluation step? tua lTe sts A.www. the video card is failing. Which of the following is the NEXT step to take? A. They have checked the printer and found coworkers have been printing documents. C. B. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Discuss options acceptable to the customer to address the issue. Which of the following is the NEXT course of action? . .co m The technician has completed the repair action on the computer. Which of the following is the NEXT step to take? "Pass Any Exam. C. C.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Re-evaluate the repair theory to ensure the issue will not occur again.actualtests. Test the computer to determine the probable cause of failure. B. D. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Question the customer on any changes made to the computer before installing the video card.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. D. Establish the probable cause of the card failure for the customer. Replace the PS2 keyboard with a USB keyboard and try again. D. Document the evaluation and actions taken. Check the power connections to the equipment and see if there is a surge protector in use." . Question the user to insure they do not attempt to make changes and break the computer again.

Ask the customer to open the printer properties and check the page size and paper orientation. Install the card using the customers log in. The technician has to turn on plug and play before the scanner will work. have the customer test the card using their log in.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip.actualtests. plug in the scanner. and then install the drivers. After installing the card. C." . as this may have deleted the network printer.co m 269 . The technician has to boot. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer.www. D. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. check Network Places to ensure proper card functionality. B. C. ensure the phone and modem properties are set for the local area code. and then configure the card using the administrative account. After inserting the PCMCIA card. Ask the customer if they have installed a local printer at home. The technician has to use Device Manager to update the drivers and then attach the scanner. Which of the following describes the NEXT step to take? lTe sts . After installing the card with the administrative account. Check that the network printer is connected to the USB port on theusers computer. B. Answer: B QUESTION NO: 888 A. B. The technician needs to install the scanner using the instructions provided. D. D. Which of the following actions will BEST resolve the issue? A. Any Time. C.CompTIA 220-701: Practice Exam A. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer.

the Infraredport will no longer function. NETBEUI is designed to be used on small size LANs. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. If wireless security is enabled on the network. If the external keyboard number lock is toggled on.www. DNS D.actualtests. "Pass Any Exam. NETBEUI is unavailable on non-Windows operating systems. When the Bluetooth function is enabled. B. D. TELNET C. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO)." . QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. A.com 270 Ac A. D. B. NETBEUI can only be used on pre-Windows NT networks. Any Time. the embedded keyboard will not function correctly.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A.co m . C. HTTP B. C. Bluetooth devices will need to add the security code. C. Docking stations will only work if an external power supply is connected. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . B. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS.

is setup as the default printer. They have no moving parts and can tolerate vibration. D. "Pass Any Exam. The customer works at a company where the users all print to networked printers. and begin running diagnostics on the printer. D. Verify which printer the customer prints to. D:\i386\utilities\console D. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. Answer: A. B. tua lTe sts A customer reports that a computer can no longer print. run a print engine test. Any Time. turn the printer off and on. ensure the device is still online. E. Redirect the customer to another printer if available. They have a larger platter than other magnetic devices. Ask the customer which printer the customer prints to. D:\i386\tools /cmdcons C. They are susceptible to failure typically caused by strong vibration or rough handling. and send a print job.CompTIA 220-701: Practice Exam D. and verify the correct tray is being selected before printing. Which of the following is the BEST approach the technician should take? .D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A." . They require more power than other drive types. NETBEUI is not a routable protocol.co m Answer: D 271 . NETBEUI can only be used with DHCP. C. turn the printer off and on.actualtests. run a self-test.com Ac A. C. and then attempt to print from the computer. Reinstall the printer drivers.www. B. D:\i386\tools\console B.

DVD drives can readBlu-Ray media. D.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . IDE drive C. B. B. Flash drive D. Solid state drives are faster. DVD media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. Blu-Ray drives can read Blu-Ray media. DVD media. but not CD media. more reliable. Solid state drives are slower. more reliable. more reliable. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. and CD media. C.actualtests. Blu-Ray drives can read Blu-Ray media. DVD media. which of the following holds true? A. and require less power. Solid state drives are slower. Solid state drives are faster. USB hard drive B. magnetic drives. SATA drive sts .com Ac tua lTe A. DVD media. and CD media. and require more power. but not CD media. more reliable.www. and require more power. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. D. Any Time." . C. and require less power. DVD drives can readBlu-Ray media.

Liquid cooling systems are less efficient than the traditionalheatsink technology. A router broadcasts all data packets that are sent on the network. C. Any Time. B. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23.CompTIA 220-701: Practice Exam A. "Pass Any Exam. 23 D. 21 C. Liquid cooling systems are less effective at cooling the processor." . B.www. 20 B. FTPS C. where a router interconnects devices on a network. Which of the following ports needs to be blocked to prevent Internet access? A. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. C.co m . HTTPS D. where a router interconnects one or more networks.com 273 Ac tua lTe QUESTION NO: 901 sts .actualtests. A switch interconnects devices on the same network to be able to communicate. A switch interconnects one or more networks. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. and a switch transmits data directly to the device. by default? A. FTP B. Liquid cooling systems are more effective at cooling the processor. D. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology.

Any Time.www. and a router transmits data directly to the device." . Hibernate Answer: D "Pass Any Exam. Partition the hard drive.actualtests. Update the device drivers. Wake on LAN (WOL) B. B. Standby C. which of the following file system formats would be the BEST choice for security purposes? A. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. NTFS B. CDFS D. Suspend D. FAT32 C.com Ac tua lTe sts . Format the hard drive. A switch broadcasts all data packets that are sent on the network. C. which of the following is the BEST task to perform? A. Backup the hard drive. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional.co m 274 .CompTIA 220-701: Practice Exam D. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. D.

WPA D. WEP B.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. but that could be easily hacked." . Encryption type D. WEP2 C.www. WPA2 Answer: D Explanation: WPA2 is the more secure 802.com 275 Ac tua lTe sts . Any Time. but WPA2 was the most secure standard. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. Broadcast name B. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. System Information C. Security key used C.co m .actualtests. SAFER+ is used to encrypt Bluetooth communications. Disk Management D. WPA was an upgrade.11i network standard that ensures the most secure wireless encryption. WEP was the original encryption standard developed for WiFi networks. Device Manager B.

A program that appears to be harmless but has a malicious agenda.CompTIA 220-701: Practice Exam A. Windows Key + D C." .actualtests. Malicious code that can propagate itself to different host files. B.co m 276 . Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. QUESTION NO: 910 Which of the following BEST describes a virus? A. Fingerprint scanner C. B.com Ac A.www. A program that is used to track user information for commercial reasons. Drive lock D. IR scanner B. C. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. Port 25 has been opened. Any Time. Port 25 is no longer being used. Ctrl + Alt + Esc B. Ctrl + Alt + L D. A malicious program that spreads itself in a system without the need of a host. Which of the following has MOST likely been performed? A. "Pass Any Exam. D. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts .

Username and password B. PATA D. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Biometrics C. m Answer: B . Data has been restored.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. B.www." . Port 25 is setup for port forwarding. BIOS security D. IDE C. SATA B. Which of following drive types did the technician install? A. D. C. Port 25 is running at full duplex. Solid state Answer: D "Pass Any Exam. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside.actualtests. Any Time. The hard drive is set to pre-format conditions.CompTIA 220-701: Practice Exam C. The hard drive has been reformatted. Data has been backed up.com 277 Ac tua lTe sts . D.

Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Optical C." . FDD D. IR keyboard D. Dual-layer DVD B.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Floppy disk C. Single-layer DVD D.co m 278 .actualtests. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.com Ac tua lTe sts .7GB of data.7GB? A. Laser barcode reader C. Solid state B.www. Any Time. CCD barcode reader B. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.

Auto Alignment B. Task Bar D. Control Panel C. Event Viewer "Pass Any Exam. My Computer D.actualtests. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . HDMI B. Resolution C.com Ac A. S-Video C. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A." . Any Time. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. VGA D. Start Menu C.CompTIA 220-701: Practice Exam A. My Network Places B. Degauss D.www.co m 279 . Task Manager B.

Dial-up C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Password C.co Which of the following network connections uses an analog signal? m 280 . Cable D. DSL D. Satellite . Wireless B. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Dial-up B.www.actualtests. Which of the following is an example of this feature? tua lTe sts A.com Ac Biometric authentication is a security feature preventing access to a device. "Pass Any Exam. Verbal recognition D. Fingerprint scan B. Satellite C." . Any Time.

USB 2. Cell phones B.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A.0 interface? A. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A.co m 281 . Desktop PCs D.www.actualtests. 400Mbps B." . IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.1 C. USB 1. 480Mbps C. 800Mbps D. 5 meters (16 feet) B. PDAs "Pass Any Exam. 10 meters (33 feet) D. Notebooks C. 7 meters (23 feet) C. IEEE 1394a D.0 B. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. Any Time.

Right click on My Computer > Properties > Network Identification Tab C.actualtests. Any Time. 800Mbps . 150Mbps B. Right click on My Computer > Properties > Computer Name Tab B. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 400Mbps D. Control Panel > System Applet > Properties > Advanced Tab D. 300Mbps C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 7 B. 15 C.www. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A." .com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. 63 D.

Windows 2000 Professional D. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Any Time. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B.CompTIA 220-701: Practice Exam A. Laptop LCD screen B.com 283 Ac A. USB mouse D.actualtests.co m ." . Intel Itanium C. Intel Core 2 Duo "Pass Any Exam.RW drive Answer: B QUESTION NO: 934 In Windows XP. CRT monitor C. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.www. WindowsVista Business B. Windows Server 2003 C. Intel Pentium 4 Extreme Edition D. which of the following is the proper way to delete a print job in queue? A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Intel Pentium M B. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Optical DVD.

numbers appear on the screen. Which of the following is the MOST likely cause of this situation? A. The FilterKeys option is enabled. Older ATX power supplies have a separate P4 connector.www.actualtests. 6-pin male to 4-pin female B. 9-pin male to male C. B. D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard.co m 284 . 4-pin male to male D. Older ATX power supplies are no longer available. Answer: B "Pass Any Exam. C. Which of the following is the BEST reason why this fix worked? A. After clearing it with the manufacturer. C. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. Which of the following is the correct cable to use? A. D. Answer: B While replacing an ATX power supply in an older model desktop PC. The StickyKeys option is enabled. the technician observes the motherboards main power connector has less pins than the new power supply cable. Any Time." . The ToggleKeys option is enabled.com Ac QUESTION NO: 939 tua lTe sts . Newer ATX power supplies are 20/24 pin compatible. the cable is plugged in and the PC is up and running. B. The NumLock option is enabled. Newer ATX power supplies do not use pins 21 through 24.

DDR2 C. SDRAM B. Any Time. DSL D. Fiber B. Print test page B. Printer settings D.co m 285 .com Ac tua lTe sts . RDRAM "Pass Any Exam. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A.actualtests.www. Cable C. SODIMM D. On the front side bus D. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A." . Between the CPU and RAM B. Print queue C. On thesouthbridge chip C. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A.

STP D.11a B. 802.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Plenum B. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. has the GREATEST throughput and amount of coverage? tua lTe sts A.actualtests. 801. by default.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. 802. BNC B." .11n C. Non-plenum C. 802.www.11g D. UTP . ST C. Any Time.com Ac Which of the following wireless types. RJ-45 D.

Dealing appropriately with confidential materials B. The technician explains this is against company policy." . Social engineering B.co m . Attach an external keyboard. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Maximum output wattage D.com 287 Ac A.www.actualtests. C. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone.CompTIA 220-701: Practice Exam A. Compliance in the workplace "Pass Any Exam. Maximum input voltage B. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Which of the following threats has been attempted? sts . D. Press ctrl + alt + delete on the keyboard. Denial of Service (DoS) attack D. Update the keyboard drivers. Maximum resistance C. Which of the following is the NEXT step in the troubleshooting process? A. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Any Time. Re-install the OS. Trojan attack C. B.

Despite the stricter performance specifications. Self monitoring.www.com 288 Ac tua A. Configuration Utility D. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. and ATM. Any Time.actualtests. Which of the following should be used? sts QUESTION NO: 952 . Which of the following security elements governs data sensitivity? A. A." .CompTIA 220-701: Practice Exam C. Event Viewer B.M. token ring.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Professionalism in the workplace D. 30 meters (100 feet) D. analysis and reporting technology (S. 100 meters (328 feet) C. 328 meters (1076 feet) B. 150 meters (492 feet) "Pass Any Exam. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Unclassified B.R.A. Task scheduler C. It is company policy that all documents be labeled even if they are not sensitive. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Exceptions C.co m . Cultural Sensitivity D.

Contrast ratio C. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices." . .co m Explanation: The single. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Pixelation D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. NiMH C. Besides they only receive charge if the voltage is low. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Alkaline D.actualtests. This chemistry has a high energy density and is lightweight.www. fixed resolution of an LCD is called the native resolution. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. NiCd B. A.com 289 Ac tua lTe sts . Native resolution B. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Any Time.

A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. Desktop replacement D. The processor must support ACPI. Answer: B Explanation: You need Windows 98 or later to use ACPI. . You always need to compromise in configuration when you purchase a laptop in your decided budget. True B. and the operating system. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. Portability B.www. The BIOS must support ACPI B. YOU must be running Windows 95 or later C. QUESTION NO: 959 "Pass Any Exam. Increased performance C." . In addition. the motherboard and processor must support the standard. The motherboard must support ACPI D.co m Answer: B 290 .actualtests. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers.CompTIA 220-701: Practice Exam A. basic input/output system (BIOS). Any Time.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. ACPI must be supported by the computer motherboard. Higher-quality construction Which of the following is not a requirement for ACPI to function? A.

Mouse C. Touchpad B.co m 291 .CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. CRT D.com Ac tua lTe sts . RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. EMI Answer: A "Pass Any Exam. RFI B." . The SIMM is the predecessor to the DIMM. The SDR SDRAM uses DIMMs with 168 pins. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick.www. Point stick D. Any Time. 184-pin DIMM D. ESD C. 168-pin DIMM B.actualtests. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. 200 MHz and 266 MHz with operational voltage 2.5v. 72-pin SIMM C. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. such as wireless communications.

The video card manufacturer's website C.) A.com 292 Ac tua lTe sts A. Run Windows without processing AUTO EXEC. .C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. C. D. Windows loads only basic files and drivers so that you can find out the configuration errors easily. DOS B. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Another computer with the same video card B. thus forming an image on the drum? "Pass Any Exam. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.co m What does Safe Mode allow you to do? .www.BAT and CON FIG.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.SYS B. Any Time." . Start Windows using only basic files and drivers. Logic bomb D.actualtests. Worm C. Skip loading the Registry. The server log Answer: B. Boot the system without scanning drives. The manual that came with the card D. Where could you check for troubleshooting information? (Choose all that apply.

Worn pickup rollers C. Generators extend the requirement to periodically change passwords. Dirty drum D. Developing D.com Ac tua A password generator can be part of a password manager. Transferring C.CompTIA 220-701: Practice Exam A. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A.co m 293 . Any Time. Automated System Recovery (ASR) B. Generators create new passwords every time a user signs in to prevent social engineering. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Generators eliminate the requirement to establish log-in attempt limitations. B. What can we benefit from a password generator? lTe sts . RDISK.www. Generators eliminate a user's tendency to create passwords that can be a security liability. C. Brokenfuser Answer: B QUESTION NO: 967 A. Defective toner cartridge B. it can be easier to use a password generator based on that set of rules than to manually create passwords." . Writing B. When a password policy enforces complex rules. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. thus forming an image on the drum.EXE "Pass Any Exam.actualtests. D.

com 294 Ac tua lTe sts . DC out D. of power supplies and AC adapters? A. True B. A. DVD media. ISO C. False Answer: A QUESTION NO: 970 Of the following voltage pairings.actualtests. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. AC out B. you need to use Automated System Recovery (ASR). CSMA/CD "Pass Any Exam. and CD media. AC in. which one accurately represents the input and output.CompTIA 220-701: Practice Exam C. CSMA/CA D. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. respectively. DC out C. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. Enhanced Startup Disk (ESD) D. AC in. DC in. DC in. OSI B.co m . AC out Answer: C Explanation: The AC in. Any Time. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A.www." .

11d D.11b and 802. 802.11b C." . Incremental D. it only backs up files the files that have changed since the last backup. There is no such option as Complete backup. 802.actualtests. Normal C. The normal backup clears the archive bit after backing up to let the system know that the file was backed up. 802.4GHz radio frequency range and are directly compatible with each other are 802.com 295 Ac A.) lTe sts . QUESTION NO: 973 Answer: B.co m .11g. 802. you need to select the normal backup type.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. Although Incremental backup clears the archive bit. Copy backs up all files but does not clear the archive bit.www. 802.11d is not a commonly implemented standard.11a B. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11g tua Which of the following wireless IEEE standards operate on the 2. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.11a operates in the 5GHz range and 802. Complete B.

SETUP. QUESTION NO: 977 "Pass Any Exam.44MB.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. The extended-density 3½? floppy diskettes can be formatted to 2.88MB. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.EXE C. WINNT." .com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. 1. . INSTALL. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.EXE D.BAT B.co m 296 .CompTIA 220-701: Practice Exam A.actualtests. 2. Perimeter security B.44MB D. Any Time. 360KB B. WINNT32. Mantraps C.www. It is the first layer of access control that is intended to delay or deter entrance into a facility. 720KB C. Security zones D.

" . and ReaD. BUS C.Only attributes on the file before you replace the file? A. Swap file issues OE. Configuration file issues C.www. which command do you use to remove the Hidden.co m . A. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. System files not found B.Boot file issues Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. Any Time. System. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. Ring D. ATT RIB D. True B.actualtests.com 297 Ac tua lTe sts . Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. AUTO EXEC.BAT issues D. ERASE C. Star B. and then remove it from laptop. UNDELETE B.

False . True B. TCPACKattack B. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. Archive D.www.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Read Only C. Smurf attack C.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Hidden. Virus attack D. Any Time. B. System "Pass Any Exam. The server indicates that it has exceeded its session limit. Which type of attack is probably occurring? A." .com Ac A. m 298 .actualtests. True B. False tua QUESTION NO: 983 lTe Answer: A sts A.

co m 299 .D QUESTION NO: 986 A. eSATA and Express Card/54 are examples of hot pluggable devices A.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames." . Cable B.) A. What services are associated with these ports? (Choose two.B. They are supported by NTFS files system. Read Only. HTTPS Answer: C.actualtests.C. Telnet B. The attributes such as Encryption and Compression are not supported by FAT 32. Compression Answer: A. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . Archive. Satellite C. DSL D. FTP C. Refer to the following Internet connectivity methods.www. and System attributes on the files. Any Time. True "Pass Any Exam. You notice that among all of the other ports. Dial-up Answer: C QUESTION NO: 987 USB. port 443 and port 80 have been disabled.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.CompTIA 220-701: Practice Exam E. HTTP D.

is necessary to be entered before booting into the operating system? A. User Accounts C. Like a hard drive.25-inch form factor and must be installed in the larger drive bays C. once setup. D.ROM drives." . POST B. CCFL C. the floppy drive requires no external access.www. Hide answers/explanations Atypical backlight technology is A. LDAP Answer: C "Pass Any Exam. Like DVD. you must insert the connector correctly or the drive can be damaged. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A.CompTIA 220-701: Practice Exam B. LCD D. Although some drives might not clearly key the receptacle for the Berg power connector.actualtests. Any Time. floppy disk drives can no longer be purchased new. B. LED Answer: B QUESTION NO: 990 Which of the following password. CRT B.com Ac tua lTe sts QUESTION NO: 989 . Because it is antiquated technology. BIOS D. floppy drives have a 5.co Answer: D m 300 .

Driver signing D. Which of the following feature enables that? A. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. which statement concerning CPU and RAM configuration is most true? A.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. C. "Pass Any Exam. the portable computer will automatically connect to a wireless network.actualtests. Network C. Any Time. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations.com Ac tua lTe sts .www. Floppy D. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. D. For example." .co m 301 . The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. a portable computer with a docking station is generally connected to a local wired network. B. Live CD B. if it is used in a hotel or on an airplane. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Roaming profile B. however. Hardware profile C. modern operating system on a computer lacking mutable secondary storage? A. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard.

" .co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . VPN C.www. Remove DVD. malicious software that changes the user's home page D.com 302 Ac tua lTe A.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. As an experienced technician. Remove LCD C. Remove Backlight D. WAN D. malicious software that monitors Internet surfing habits C. HTTP sts . FTP B. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. During your working hours. malicious software that is self-replicating and self-propagating B. Any Time. Remove PC card adapters B.actualtests. what is your recommendation so as to avoid the potential damage during transit? A.

com Ac tua lTe Refer to the following descriptions.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. IP address B.www. Subnet mask C. Any Time. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . A VPN is a secured line of communication between two points through a public network. D. Default gateway D. C." . True B.B A. B. C:\System32\Win B. C:\System\Windows32 C. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. C:\Win\System32 "Pass Any Exam. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.co m 303 . DNS server Answer: A. A VPN is a private network between two computers using wireless cards without using a wireless access point between them.actualtests.) A.

Inverter C. SPGA "Pass Any Exam. Backlight B. Illegal operation D. Screen D. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.com Ac tua lTe A. Windows protection error B. Any Time. ZIF C.co QUESTION NO: 1002 m 304 . QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.actualtests. Socket479 B. LPGA D. It also occurs when a program tries to access a memory address which does not exist.www." .CompTIA 220-701: Practice Exam D. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. General protection fault C. what is the error that will be generated? . System lock-up sts When a Windows-based application attempts to access memory another program is using.

Highlighting the Taskbar and double-clicking in the center tua lTe sts . single-layer DVD. Double-sided. and then clicking and dragging D." . double-layer DVD+R B. Left-clicking the mouse and double-clicking the Taskbar C. No other given options can store roughly more than 17GB of data. Host adapter Answer: A "Pass Any Exam. Single-sided.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer.co m 305 . Double-sided.www. The dual layer capacity of Blu -ray disk is 50 GB. single-layerBlu-ray disc C. Moving the mouse pointer to the top of the Taskbar. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format.com Ac A. pausing until the pointer turns into a double-headed arrow. Double-sided. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Drive interface B.R D. Hard disk D. Controller C.actualtests. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Any Time.

co m . 22 C. IDS system C. QUESTION NO: 1007 To increase security.com 306 Ac tua lTe sts . 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. Perimeter security D. What term do you use to describe attacks of this type? A. Biometrics "Pass Any Exam.actualtests.www." . take advantage of human shortcoming to gain access that should otherwise be denied. Any Time. Spilled liquid B. and a host adapter.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. you're trying to educate users on the importance of security. Which port will you need to block to prevent Telnet from being used? A. Power surge D. you explain. You explain to them that not every attack depends on implementing advanced technological methods. controller. you decide to use your firewall to block the Telnet protocol. Social engineering B. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. What is usually a cause of this? A. Improper manufacture C. Some attacks. A HDD magnetically stores data on discs that are known as platters. 21 B. 23 D. you notice a discolored area. Underclocking Answer: C QUESTION NO: 1009 As part of your training program.

such as video devices. 127 C. lTe sts . It was used with trademarked name FireWire. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. to describe their 1394 products. A. 63 D. which means delivering data at a guaranteed rate." . A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. Any Time. 15 B. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. This is because it is not only high speed but also supports isochronous data.co m 307 . which can connect up to __peripherals in a daisy-chained topology.actualtests. /? B. Other companies make use of other named such as i.link and Lynx.www.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. /help C. /and D. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.

D. Run search. Answer: D "Pass Any Exam. B. Click Start-> Search.www. how can you start a search for files and folders? A. sts .com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Any Time.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.exe at the command prompt. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Toner cartridge C. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Ink cartridge B.co m 308 . Tracert D. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Daisy wheel D. This ink is fired through Ink Cartridge. Left-click a directory and choose Find. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A." .actualtests. C. Ping B. Ipconfig C. Click Start-> All Programs-> Search. Toner cartridge are used in Laser toner cartridges contain dry ink (toner).

Lift by bending over at the waist. Display an OSHA poster in a prominent location. What class is this address? . Keep records of accident reports.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Answer: B.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. AT system connector B. Use a cart for heavy objects. D. Answer: C. which of the following are good procedures to follow? (Choose all that apply.) A.co m You have a computer with the IP address 171.www. B. Provide properly maintained tools and equipment. Class B C. Any Time. D.18. C.com 309 Ac tua lTe sts A.) A. Berg "Pass Any Exam. C. This is not a valid IP address . B.226.C. Attend yearly OSHA safe work environment seminars. Class C D. Ensure that there are no safety hazards in your path. Carry monitors with the glass face away from your body. Class A B.actualtests.1.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A." .

) A. A faulty transfer corona wire B. as well as additional ports. A bad erasure lamp D.CompTIA 220-701: Practice Exam C. For example. Molex D. S1 B. S4 QUESTION NO: 1020 A. Any Time. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. S3 D.www. without sacrificing the mobile computing functionality of the machine.actualtests." . to a laptop. What two things are the most likely causes of this problem? (Choose two. S2 C. . An overheating printer C. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A.com Ac tua lTe sts The docking station adds expansion capabilities. True B. A broken cleaning blade Answer: C.co m Answer: C 310 .D QUESTION NO: 1022 "Pass Any Exam. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. you see residue from previous images on the output.

Ask the customer when they would like to have the work completed. What is the best answer to that? A. Any Time. but he has no idea what the problem is. Before leaving the Repair Center.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Memory cards C. there is something wrong with it. The 4 pin Berg connectors provide power "Pass Any Exam. Therefore they use Molex connectors. Inform the customer that others are waiting. B. C." . while Berg connectors are used with floppy drives. Recently. the customer is anxious to know when he might come back to pick up his computer. you are responsible for fixing the problem.actualtests. The technician will get back to them as soon as possible. Ask the customer to check daily to see when it is completed. he takes the computer to the Repair Center and as a technician. SoliD. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets.com 311 Ac tua lTe sts . Give the customer an estimated time for repair based on the technicians assessment.co m . SATA hard drives most often use the same type of power connector as PATA hard drives. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Molex connectors are used with PATA hard drives.state drives D. B. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9.www. C. D. So. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Thumb drives B. D.

It has a fliparound screen and can be held like a large notebook.CompTIA 220-701: Practice Exam supply to floppy drives.000 volts to feel a shock. Tablet C.000volts C. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. The P8 and P9 connectors are used by AT-based motherboards. Any Time. lTe sts .www. The charge below 3. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. Both SATA Power connector and Molex connector cannot be used on the same drive.000 volts is below human sensation. Luggable B. SATA hard drives and PATA hard drives do not use the same type of power connector. 300.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. 300volts B.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A." . It also allows you to write notes directly on the screen with a special pen called stylus. 30. 3. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.actualtests.000volts D. "Pass Any Exam. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. Netbook D.co m .

co m 313 .actualtests." . False Answer: A "Pass Any Exam.com Ac tua lTe sts . eSATA and Express Card/54 are examples of hot pluggable devices A. True B.www. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.

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