CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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Tape D.actualtests. The PC needs an AT-to-ATX adapter. Which of the following can be disabled in the BIOS to prevent this message from appearing? . The PC needs a 26-to-20 pin ATX adapter. D.www. Trusted Platform Module (TPM) B. SDD B. Flash C. Any Time. WiFi Protected Access (WPA) D. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. Intrusion detection C. The PC needs a 24-to-20 pin ATX adapter.com Ac tua lTe A. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. The PC needs a NLX to ATX adapter. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened." .co m 7 . B. Which of the following is needed to solve this issue? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. C.

Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. HDMI . MIDI C.actualtests.www. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. System Information B. DVI B." . video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Cable C.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. 6-pin mini-DIN D. After extracting the driver. how would the technician update the driver? A. Any Time. Device Manager> expand 'Sound. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. DSL B.com Ac tua lTe sts A. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Satellite D.co m Which of the following connectors are used for musical equipment? 8 . Hardware Compatibility List "Pass Any Exam. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.

co m Answer: A .255.www.255. A wax-based substance is melted and applied directly to the media. which of the following is true? .0.0.255. "Pass Any Exam.CompTIA 220-701: Practice Exam C." .255 C.0-255.1-126. 192. 128. Dr.255.1. D.0. C.255.0. B.0.0-191.0-223. However. sts In the laser printing process. Toner is sprayed to the media. Sound card B.actualtests. Power supply C.255.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. because of the wide variety of models shipping with this BIOS. the beep codes may vary.com 9 Ac tua lTe A. Heat is applied to heat-sensitive media to create an image. Which of the following components has MOST likely failed? A.255 D.255 B.1. Watson D. Toner is applied to a photoconductor and transferred to the media.255. NIC D. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.255. Any Time. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.0. 224. and 2 short beeps. 1.

ST C. RJ-11 D. the technician discovers that the user was eating lunch while typing the document. in which the keys are not typing anything within document editing software. BNC . NAT translation D. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. Floppy B.co Which of the following connector types is used on CAT5e cable? m . After questioning the user. The technician comes to the conclusion that liquid was "Pass Any Exam. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue." .actualtests.www.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. Blu-Ray D.com 10 Ac A technician is installing Windows Vista onto a new computer locally. Any Time. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. RJ-45 B. MAC filtering C. WPA encryption B. DVD C.

com 11 Ac tua lTe sts . 5 C.3 V rails.actualtests. RAM. Replace the keyboard with a new keyboard. Update the firmware in the printer.co m . D. because most of the electronic components (CPU. which of the following would be the NEXT step to follow? A. but nothing is being printed on the paper. Check the toner levels in the printer. Ask the user open-ended questions. QUESTION NO: 33 "Pass Any Exam.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. According to the troubleshooting theory.3 V for power supply. B. Make closing notes of the repair. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer.CompTIA 220-701: Practice Exam spilled onto the keyboard. Replace the fuser in this printer. The printer successfully feeds paper through the unit while running the manufacturer's print test. 15 E. B. PCI . 6 D. C. C. AGP and ISA cards) used 5 V or 3. Verify the system functionality. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO)." . chipset. D. A. Which of the following should the technician do FIRST? A.www. Any Time. Check the ink cartridges for proper ink levels. 3. 24 Answer: A.3 B.

when the video game starts the computer crashes. Barcode reader B. 80 "Pass Any Exam. Run a System Defragmentation D. 25 D. Insulate a component from the friction of theheatsink B.actualtests. KVM D." .CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.co m 12 . Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts .com Ac A. Any Time. 23 C. Update the video driver B. Reduce heat on a component through evaporation C. 21 B. Which of the following should the technician perform FIRST? A. Smart card reader C. Roll back the video driver C. Provide for heat transfer from a component to theheatsink D.www. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer.

Upon making the connection. Which of the following steps would be BEST to take? A. D. Intrusion detection C.www.com 13 Ac QUESTION NO: 39 tua lTe sts . Leave the document open and do not mention it to the user and proceed with the work.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Complex logon passwords D. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Recommended for ceiling use only D. Without it the computer will not "Pass Any Exam. Close the document without commenting to the user and proceed with the work. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security.actualtests.co m . Any Time. Recommended for analog phone lines B. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. B. the technician discovers the customer has a confidential document open. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A." . Flexible PVC outer jacket C. Ask the user to close the document so that the work can proceed. C. Power on password B. When the system is first turned on it will prompt for the Power On password. Copy the document to a network drive as a backup so that work can proceed.

Which of the following is MOST likely the reason? m 14 .www. The card is a PCI Express card and the laptop supports PCMCIA. D. and USB webcam installed and connected.co A technician is trying to install a previous-generation expansion card into their new laptop.' It has a USB flash drive. The card needs to have the compatibility jumpers set before it can be installed into the system.com Ac QUESTION NO: 42 tua Answer: D lTe A. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. However. C. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. the card refuses to fit into the expansion slot. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. Which of the following is MOST likely preventing the machine from booting normally? A. USB printer. sts . The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. The card is a PCMCIA card and the laptop supports PCI Express cards. C. B. Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam continue to boot. D. The expansion slot needs to be enabled in the BIOS first. B.actualtests." . BNC D. Any Time. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. RJ-11 C. RJ-45 B.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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the technician checks the port the printer is assigned to and finds it is set to LPT1:.actualtests. Start>Settings>Control Panel>Accessibility Options D. Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. C. A." . Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Upgrade the processor B. Delete existing programs D. Request the manager to assist in the situation. Take a long break to step away to relax and refocus. It is inhibiting progress because the technician cannot concentrate and becomes irritated. B.co m . Upgrade the firmware E. A. Politely inform the user that all questions will be answered later.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Any Time. Update the BIOS C. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Start>Settings>Network Connections B. Start>Settings>Control Panel>Administrative Tools C.www. D.D QUESTION NO: 64 While a technician is working on an employee's computer. After checking to make sure the network printer is available. Which of the following devices are the additional four pins used? "Pass Any Exam. another user begins asking irrelevant questions. Leave the station and call another technician to complete the repair. Delete personal data Answer: B. which of the following are best practices? (Select TWO).

Printer hardware problem C. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Personal calls B. Applets B.CompTIA 220-701: Practice Exam A. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Features C. The processor C. Widgets D. Incompatible cabling B.com Ac A. Timeliness D. Cultural sensitivity C. The user was able to print previously. Positive attitude Answer: A "Pass Any Exam. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Print spooler is not running tua lTe On a Windows computer. Any Time. Incompatible print driver D.www. a user is unable to print documents to locally attached printers or network printers.co m 22 . Extra drives B. Extra RAM D.actualtests." .

CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. Use a slightly damp cloth and a vacuum D.com Ac tua lTe sts . 802.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Anti-spyware software B. Use a lint free cloth and glass cleaner B.11g D. Any Time. and network when using a laptop? "Pass Any Exam.co m 23 . printer. 802. Anti-virus software D. Use a dry paper towel and an anti-static strap C. Anti-adware software C." .www. monitor. 802.actualtests. 802.4GHz band with a maximum data rate of 11Mbps? A.11a B.11b C. mouse. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.

" . Listen and do not interrupt the customer. After they finish explaining.255 D. Allow the restoration of a previously made image of a desktop through the command prompt.actualtests. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. 192.0. 255.255.255.0. B.www.255. Docking station D.255 C.0 B. 224. D. Provide a way to recover corrupted print jobs through the command prompt.com Ac tua A. Any Time.0. C. D. Restate the issue or question to verify understanding.0 Answer: D "Pass Any Exam. Network hub C.0.co m 24 . lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Delete a virus that has infected the hard drive through the command prompt. 127. a technician's NEXT course of action should be to: A. C. B.CompTIA 220-701: Practice Exam A. Provide proper documentation on the services provided.255. Bluetooth B. Offer different repair options for the user's convenience. Provide a way to access the hard drive in an emergency through the command prompt. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.

C. D. Quad core processing D. Stylus "Pass Any Exam. Blu-Ray D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. The processors provide a 64-bit register. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Hyper-threading B. AMD Athlon 64 and 64 FX? A. B.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? ." .com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Dual core processing . The processors are made with a 64nm manufacturing process. SD card B. The processors have an additional 64 instruction sets. Zip drive C.www. The processors contain 64K new transistors. Any Time. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. SpeedStep technology C.

com Ac tua lTe sts A. CDFS . ISA D. Smart card C.CompTIA 220-701: Practice Exam B. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface.co m Which of the following file systems MUST be used when implementing EFS? 26 . Any Time. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. Biometrics D. PCI B. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.actualtests. The hard drive needs ATA drivers loaded via the F6 option during install. PCIe C. NTFS D. "Pass Any Exam. FAT32 B. FAT C." .www. Which of the following is the MOST likely reason? A.

Just at this point press F6 and show the drivers on the floppy. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. PCMCIA card D. which of the following troubleshooting steps should be done? "Pass Any Exam. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive.com 27 Ac A technician has a security device which displays a number that changes overtime. The hard drive needs SATA drivers loaded via the F6 option during install.CompTIA 220-701: Practice Exam B. A token device C. A biometric device D. it will ask you if you want to install drivers. C." . otherwise it may try to boot from floppy ). Of which of the following is this an example of? tua lTe sts . Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it.actualtests. The hard drive did not have the jumpers configured correctly and needs to be checked. PCI Express card B. Before the drive is replaced. The hard drive is incompatible with Windows XP and needs replacement.co m . D.www. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. Docking station Answer: D QUESTION NO: 85 A. KVM C. Any Time. A smart card reader B. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A.

this is fine.mmc B. msinfo32.11g has the potential to support up to: "Pass Any Exam.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. If you want a quick visual of which items are running or stopped.CompTIA 220-701: Practice Exam A. Identify the problem C. sts . followed by clicking the Services tab. software and network components? A. The preferred way to make changes to services is to launch services. MSCONFIG Answer: B QUESTION NO: 89 802.actualtests.exe in the Run box accessed via the Start Menu. gpedit. Any Time. MSINF032 D. Perform a backup D.exe C. services. MMC C. The first is to use the MS Configuration Utility by typing msconfig. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A." .msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware.www. The Services window will open. Establish a theory of probable cause B. but the information is limited.exe D.co m .msc from the Run option on the Start Menu. Device Manager B. services.

100Mbps. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A.CompTIA 220-701: Practice Exam A. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 .co m 29 . Diagnostic purposes of a critical system error D. 11Mbps." The term is named after the color of the screen generated by the error. Save information for critical files before system shut down C. Any Time. D." . 50Mbps. 54Mbps. Firewall B. of a non-recoverable nature.actualtests.com Ac tua A.www. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Smart cards C. B. Windows Vista Home "Pass Any Exam. Passwords D. C. Driver updates for new installations B. Windows Vista Ultimate B. that causes the system to "crash. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error.

Windows XP Home D. QUESTION NO: 95 A laptop's battery will not charge. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Toggle theFn keys C. C:\Windows\System32 B.co m . Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Plug the laptop into a UPS Answer: C "Pass Any Exam. LCD C.com 30 Ac tua lTe sts . Which of the following BEST solves this issue? A.www. C:\ProgramFiles C. Swap the A/C adapter D.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. a technician should look in which of the following default locations? A. C:\Users\ D. Magnet D. A. Cordless phone B." .CompTIA 220-701: Practice Exam C. Remove all unneeded peripherals B. Any Time.actualtests. CRT Answer: A. Microwave E.

Control Panel C.www. Any Time. A security encryption feature that encrypts wireless traffic with an access point for communication. A network which has no connection to the Internet and is private by design.co m 31 . DDR RAM C.com Ac QUESTION NO: 98 tua Answer: B lTe A. SDRAM D. C. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. A private tunnel through the Internet to securely communicate with a remote network. Which of the following memory types would be the correct type? A. BIOS B. Internet Explorer Properties D. B.actualtests. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Where can the technician configure this setting? A. D. RIMM B. sts . A security feature that throttles bandwidth and closes ports when possible virus traffic is detected." .

AGP D. CD. EISA E.RW C. Any Time. A. IEEE 1394 "Pass Any Exam. DVD. IP_ip_address E. Test the essential components of the system during power on. \\computername\sharename C.R D.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). CD.www. Which of the following types of portable media offers the LARGEST storage capacity? A.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO)." . USB 001 B. C.DL B. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. DVD. SNMP D. ISA C. Check for the latest motherboard firm ware updates. D. Test the software and hardware drivers before the operating system loads.co m 32 . PCIe B.actualtests. B.com Ac tua lTe QUESTION NO: 101 sts Answer: B . A. Load the operating system into memory during power on.

B.CompTIA 220-701: Practice Exam Answer: B. D." . The cooling of some components can be reduced or totally eliminated and can cause damage. SMTP B. sts . a technician notices that several unused expansion card slots have open ports. This address can be verified from printer's configuration. Answer: B QUESTION NO: 104 A. QUESTION NO: 105 "Pass Any Exam. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. HTTPS D. Helpensure proper air flow through the case. Helpprevent moisture buildup in the case. Help limit electrostatic discharge (ESD) inside the case.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. Any Time.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. then the cooling of the PC changes dramatically.co m 33 .www. HTTP C. However. if your PC's enclosures are open.actualtests. Helplimit radio frequency interference (RFI) inside the case. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. C. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.

New drivers have been released and need to be installed. E. The printer would not start printing again till that print job is removed from the queue. Sometime if the IP address of the printer is changed you cannot print. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. RJ-45 "Pass Any Exam. The printer needs to have a cartridge replaced. The printers IP address has changed. A technician has verified the printer is online and prints a configuration page from the printer.com Ac tua lTe sts . Which of the following is the MOST likely cause of the issue? (Select TWO). D. C. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. A. Properties of the printer from the Printers Control Panel C.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Any Time. BNC C. To find this problem you can ping the printer from your computer. Print spooler view in the Printers Control Panel D. The print queue window from system tray B. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. B. T-Connector B. Sometimes. QoS for printing is not functioning over the LAN.www.co m 34 . Answer: C. A job in error status is at the top of the print queue." .actualtests.

sts . You can type the Ipconfig command by "Pass Any Exam. The Syntax IPCONFIG /all displays full configuration information. 24x Answer: A. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. 3x C. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector.actualtests.CompTIA 220-701: Practice Exam D. 6x D.com 35 Ac A user calls and says they cannot get to the Internet.www.co m . How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card.D QUESTION NO: 109 A. D. 8x E. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. 1x B. 1x and 8x bus speeds can be used. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO)." . C. A. Any Time. Start>Run>typeipconfig>click OK and ask user to read the results.

Any Time.. chkntfs B." . Which of the following is needed to perform an ASR restore in Windows XP? A. C..actualtests. The DNS server strictly functions as an ip address lookup for a given domain name. you need Operating system CD and the recovery floppy disk that you have created. Provides security for a network through the use of ACLs. Recovery console C. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. dxdiag "Pass Any Exam. The recovery process will start. B. press F2.com Ac tua lTe sts QUESTION NO: 111 .www. D. A.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Operating system CD B. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . Secures network traffic through shared key encryption. Vendor recovery CD D. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). Provides resolution of host names to IP addresses.co m 36 . Dynamically assigns IP addresses for easy client configuration." at the bottom of the screen.

Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.actualtests. tracert D. This partition is not assigned a drive letter and is not accessible from Windows.CompTIA 220-701: Practice Exam C. Serial port C." . They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. ping Answer: C. IEEE 1394 port D. A potentially dangerous virus has been downloaded onto the system. Parallel port B. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Which of the following is the MOST likely explanation for this extra partition? A.co m .E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. D. Answer: D A. C. A recovery partition put there by the manufacturer. ipconfig E.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. B.www. Space set aside by Windows for use by the virtual memory swap file. sts . Space reserved by the drive manufacturer for firmware. Any Time.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. not from an application." . to test printing.co m Answer: D . which you already know. B. The airflow is blocked. D. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. Which of the following should the technician do NEXT? A. You should always use the test page feature from the printer properties. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Control Panel> Accessibility Options> General "Pass Any Exam.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. B. Clean the toner cartridge. sts .CompTIA 220-701: Practice Exam Explanation: First check the boot order. C. Replace the fuser. C. the technician has a discussion with the customer and reviews some examples of their print jobs. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Having arrived onsite. D.actualtests.www. If that does not work then you may need to delete and reinstall the printer. Change the paper. Any Time. Insufficient memory for the OS. Which of the following is the correct path to change the language settings? A. Excessive internal display brightness is set. Print a test page. The processor is improperly seated due to bent pins.

11b supports communication only up to 11Mbps. 802. Any Time. Which of the following would be MOST likely to fix the problem? "Pass Any Exam.11b D. sts . the technician successfully tests for speeds of up to 54 Mbps. Perform a self-test page.11x C." . 802. Reboot the computer. D.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.www. 802. Print a test page. When connecting the laptop to a wireless network.11x refers to the family of 802. C. 802. 802. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.11g standard if you want to use a standard that can support communication up to 54Mbps.actualtests.CompTIA 220-701: Practice Exam B. Control Panel> Regional and Language Options> Regional Options C.co m 45 . Which of the following standards of wireless card did the technician install? A.11g B. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. Cycle theprinters power. 802.11 standards. B. Control Panel> Regional and Language Options> Regional Options> Customize D. and Bluetooth supports communication up to 3Mbps.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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B. Any Time. D. A. and then remove from laptop. Upgrade to Windows XP Home directly from Windows 95. Defragment the hard drive weekly. Stop the device. Turn off the laptop. True negative C. False negative B. Degauss the display and drives. and then turn off the device. Upgrade to Windows 95 OSR2. Upgrade to Windows NT4. Remove the driver from Device Manager.C QUESTION NO: 157 To lengthen the life of computer hardware. Remove hardware in Control Panel. C. D. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. C. Answer: A. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. B. it is BEST to perform which of the following actions on a routine basis? A. Clean out the dirt with a damp rag.www.actualtests. B. D. "Pass Any Exam.co m 52 . C.com Ac tua lTe sts . True positive D. Upgrade to Windows 98SE then to Windows XP Home. Clean out the dust with compressed air.CompTIA 220-701: Practice Exam A." . E. Which of the following describe the potential upgrade paths? (Select TWO). Perform a clean installation of Windows XP Home.0 SP1 then Windows XP Home. then to Windows 98SE then Windows XP Home.

sts . a balloon in the system tray indicates a print job has failed to print. D. D. The computer needs to upload the print job. The modem is not functioning properly. Which of the following would be the MOST likely cause of the problem? A. C.co When trying to print. The account does not have permission to install drivers. but is unable to successfully install the drivers. The high encryption package is not installed.actualtests. The modem is not recognized in Device Manager. B. updated drivers. HKEY_CURRENT_CONFIG D. The paper needs to be replenished. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. Answer: C QUESTION NO: 162 "Pass Any Exam. Any Time. C. Which of the following is the MOST likely cause? m 53 . HKEY_USERS C. Printer firmware needs to be updated. The printer does not recognize the font type." .www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. The technician has the correct. HKEY_ CURRENT_USER B. B.com Ac tua lTe A.

EXE C." .EXE D.com Ac A. which of the following should be removed to avoid damage during transit? A. SPUNINST. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Duct tape D. Mercury C.EXE B. a technician finds a wire with insulation damage from rubbing up against a cooling fan.co m 54 .www. PC card adapters B.ROM drive "Pass Any Exam. Any Time. Electromagnetic Interference (EMI) B. CONVERT.actualtests. Lithium D. LCD C. PROGMAN. TASKMAN. Electrical tape B.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. DVD. Which of the following should be used to repair the wire? A. Masking tape C. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .

Which of the following should the technician take under consideration? A. LDAP B. High voltage discharge C. Install ceiling fans in the room. POST C. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Radio frequency interference D. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Directly spray the vents with compressed air. Periodically clean the vents using a small vacuum cleaner. Any Time.co m Answer: C 55 . Use a moist rag to clean the vents monthly.CompTIA 220-701: Practice Exam D. B.actualtests. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Electromagnetic interference B.com Ac tua A. BIOS D.www." . D. C. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.

Begin running diagnostic software and confirm findings with another technician. run diagnostic tests. Electrical safety with the extra network cables C. Location of the PCs with respect to each other D.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration.www. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam.actualtests.com Ac tua lTe A. Any Time. Get the customer contact information. C. Fiber B. and then confirm the findings with the customer. Cable management to avoid trip hazards B. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. B. DSL C. Cable D. Ask open-ended questions to gather the symptoms.co m A customer brings a PC for a technician to repair. Which of the following can the technician do to better understand the customers issue? 56 . D. sts . Which of the following should the technician keep in mind when setting up the lab? A." .

Broadband C.com Ac tua lTe sts QUESTION NO: 174 . To change the voltage coming from the wall C. Allows for a portable computer to be easily moved without being plugged into an outlet.CompTIA 220-701: Practice Exam A. which of the following is broadcasted by default and should be disabled? A. WEP C. DSL B.www. B. SSID D. Satellite D. D. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Changes DC power to AC power to charge the battery and enhances portability.actualtests. Any Time." . WPA B. Answer: D "Pass Any Exam. Converts AC power to DC power that a computer can use to operate and charge its battery.co m 57 . C. To allow the power supply to operate at different voltages B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Filters incoming voltage spikes and surges. To allow alternating current to be used instead of direct current D. Fiber Answer: D QUESTION NO: 173 When setting up a WAP.

Impact B.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A.actualtests.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . DIMM C. DDR3 D. SDRAM C. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.com 58 Ac tua lTe sts A. Laser "Pass Any Exam. SODIMM B. DDR2 . Dot Matrix C. Laser D. DDR B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Any Time. SIMM D.www. Thermal B." .

Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.co m Answer: A . WAN sts Which of the following allows a secure connection between two points? . PCIe X16 Answer: C "Pass Any Exam. AGP 4X C. Inkjet D. Thermal B. Color Laser D." . ISA B. Inkjet C.CompTIA 220-701: Practice Exam C. tua lTe A. FTP D. PCMCIA D. Any Time.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. HTTP B.www. VPN C.actualtests.

Remove the hard drive and destroy it." . When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Remove the memory and destroy it. C.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. Make sure the laptop display is enabled. D. B. SR1234ct B.www. Reformat the hard drive to a clean state using the format command. ct23&P#h~ Answer: D A. Run a large magnet over the top of the hard drive several times. B. Replace the video card inside the laptop. Replace the LCD inverter. D. CompTIA558475 C. Any Time.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. rw2%HN D.co m 60 . Make sure the OS has the latest video drivers installed. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.actualtests. C.

IEEE 1394 D. SATA D. 1Gb/s Answer: A "Pass Any Exam.1/2. 10000Mb/s D. 100Mb/s B.0 C. USB 1.actualtests. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. IEEE 1394 B.www.CompTIA 220-701: Practice Exam A. PC2100 B. 1000Mb/s C. USB 1. DDR333 C." .0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. Any Time. S/PDIF B.1 C.com Ac tua lTe sts QUESTION NO: 188 . DDR400 D. USB 2.co m 61 . Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A.

Provides addressing of memory beyond 4GB. Data written to a disk located in a paging file that would not fit into the systems RAM. The maximum amount of memory a given system can potentially have." . C. Provides access to larger hard drive partitions. Provides use of more powerful video graphics accelerators. B.actualtests. B. C.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Any Time. Program Files B. Provides use ofPCIe X16 expansion slots. "Pass Any Exam.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . C. Start Menu D. Degauss the monitor. B. D. . My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Flash memory used to hold temporary files before deletion. Set the resolution to the highest the monitor can display. D. Control Panel C.com 62 Ac tua lTe sts A. Calibrate the monitor.www. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Set the refresh rate to the lowest the monitor can display.

" . A portion of physical RAM that is mirrored to the hard drive for redundancy. Lack of drive heads and platters D. B. Establish a theory of probable cause. B. D. Higher data integrity sts Which of the following is a characteristic of solid state drives? . send broadcast packets over the LAN to all computers simultaneously. Off). Any Time. Document findings. Verify full system functionality. Built-in encryption standards B.actualtests.g. C. Hibernate. resume from a low power state when it receives a network packet telling it to do so. Identify the problem.www. C. and outcomes.CompTIA 220-701: Practice Exam D.co m Answer: D 63 . actions. Answer: D QUESTION NO: 197 "Pass Any Exam. Larger capacity than traditional magnetic drives C. send packets to other network devices on the LAN instructing then to enter a low power state (e. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. D.com Ac tua lTe A. collect all packets that are sent to any device on the LAN. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.

Move the computer and attach to the printer. Any Time. Are you sure you ran a find on the system and the program is just not misfiled? D." . Which of the following is the quickest way to accomplish this? A. Share out the printer from the attached computer. Were there any new software updates done? Answer: B. Are you sure the power button is not stuck? B.com Ac tua lTe sts . C. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Has the monitor been replaced recently? E. Was there a power outage since yesterday? B.co m 64 .www. Set up a local print queue.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Which of the following questions should a technician ask to help determine what occurred? A. RAID 0 "Pass Any Exam. it just keeps rebooting.actualtests. Purchase an external Ethernet print card. D. Which of the following RAID levels should be implemented? A. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Was any hardware installed since it last worked? C. A. Is the power cable on the monitor loose? D. B. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C.

which of the following should the technician do FIRST? A. D. select the appropriate priority level for the issue. compose a record which allows user authentication. Allows the operating system to be rolled back to a previous point in time D. C. RAID 1 C. and serial number. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. C. B. Any Time. RAID 4 D. B. Allows the operating system to be backed up with immunity to virus activity B. Answer: D A technician uses a call logging process in order to: (Select TWO). A. Identify the user and associated problem.CompTIA 220-701: Practice Exam B. Identify the hardware make.www. E. Answer: B. help maintain a balanced workload for the help desk technicians. D.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. identify common issues among multiple users. Assign an appropriate priority for the issue." . Elevate the call to a higher level of support.com Ac tua lTe sts QUESTION NO: 202 .actualtests. model.co m 65 . track the process of the incident. Allows the operating system to assigns dates so that user data files are backed up C.

Blu-Ray D. Dual-sided DVD . Userestore point to roll back the computer to a previous date. Use thecheckdisk utility.com Ac tua lTe sts A. Answer: A. Increased network speed E." . Increased performance D. A.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Longer chip life Answer: C. E.RW+ B. D. Use the defragment utility. Use the drive compression utility.www.actualtests. Increase system security B. "Pass Any Exam. A. DVD. B. Empty the recycle bin and deleted email items. Any Time. The hard drive light is constantly on.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . DVD. Which of the following can be performed on the hard drive to improve performance? (Select TWO). C.RW C.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Utilize less memory C.

Ask the customer when they would like to have the work completed. RFID smartcards "Pass Any Exam. Which of the following is the BEST response for the technician to give? A. Logical token B.www. D.D QUESTION NO: 208 A customer brings a PC in for repair.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Inform the customer that others are waiting. The technician will get back to them as soon as possible. Give the customer an estimated time for repair based on the technicians assessment.actualtests. The user states that they do have Internet connectivity.co m . Check for any updates to the program. A. QUESTION NO: 209 A. Ask the customer to check daily to see when it is completed. S-Video Answer: B." . C. D. Run the program as a local administrator. Encrypted passwords C. VGA E. C. and asks when it will be done. Any Time.CompTIA 220-701: Practice Exam A. CGA D. B. USB B. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). DVI C. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Add an exception to the firewall for the program. Check the Hardware Compatibility List to see if the program is not compatible with the OS. B.

Plenum D. Ensures all users physically login to the wired network B. C. Disable the device in Device Manager.CompTIA 220-701: Practice Exam D. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Which of the following would be the FIRST step in resolving this issue? A. Retinal scan Answer: D.www. Coaxial B. D. Answer: C "Pass Any Exam. B. Try installing the device to a different port or slot. a user is reporting system crashes and performance loss. Ensures that only certain devices can access the network C. Encrypts data traveling across the wireless network D. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A." .com Ac tua lTe sts .co m 68 . UTP C. Contact the vendor for an RMA. Any Time.actualtests. Fingerprint reader E. Download and install updated drivers for the device.

Any Time. Hardware profile C. Which of the following boot options would be MOST effective in troubleshooting this issue? A. CD. Wireless Zero Configuration D. Serial Cable B. A. and after restarting their PC the display is no longer appearing. Floppy drive E. Safe mode B.ROM C. the user would like the laptop to automatically switch to the wireless connection.www. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. when locally connected. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).ROM Answer: C. DVD. Safe mode with command prompt D. USB drive D.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.co m 69 . When the laptop is removed from the docking station." .actualtests.com Ac tua lTe sts . Boot to the recovery console C. Which of the following Windows features BEST accomplishes this? A. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Driver signing B.

Windows reports that no antivirus software is currently protecting the system.E QUESTION NO: 219 A. A.www.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Contained in a text file C. Machine Debug Manager D. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Install the Microsoft Malicious Software removal tool. Security Center B. fdisk B. Disable antivirus protection withinSecurity Center notification. Update the Antivirus definitions. C." . Any Time. Contains numbers and letters E. System Restore C. Obscure word in a dictionary B. B. Disable the antivirus logging in the Event Viewer. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). D.co m 70 .com Ac tua After successfully installing a free antivirus solution.actualtests. sysprep "Pass Any Exam. Contains AES encryption D. Contains special characters Answer: D. Which of the following solutions would resolve this issue? lTe sts .

WindowsVista Basic B.1.0. Ghost is a third-party utility. Windows XP Home C.1 C. 80 C.1 B. 53 B. 192. WindowsVista Ultimate "Pass Any Exam. and WDS is available in Windows Server 2003.1. RIS only comes with Windows Server operating systems.www. 10.CompTIA 220-701: Practice Exam C. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . QUESTION NO: 221 Which of the following is a class A IP address? A.com Ac A.0. regedit D. 172.0. which comes with Windows 2000 Professional. Windows XPMedia Center D.actualtests. Any Time.1 D.168. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. 224.0.16.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A." . you need to use the Sysprep utility. 110 D.co m 71 .

Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. can be used to modify desktop preferences." . D. opens a text based word processor. 650MB. B. a performance value of system components. changes the boot sequence order. C. B. D. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. 9GB.7GB. Answer: C QUESTION NO: 226 The edit command line tool: A.actualtests. remaining hard disk storage space. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. makes changes to the registry. D.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. the speed and available bandwidth of Internet connections. C.co m 72 .com Ac tua lTe sts . 4. Any Time. C. a technician has determined what has caused the problem. B. 25GB. the reliability and speed of search indexing.

Optical recognition F. Verify full system functionality. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running.CompTIA 220-701: Practice Exam A. check the HCL. C. C.www. REGEDIT C. Event Viewer Answer: C QUESTION NO: 229 As a best practice. A. Fingerprint reader E. Document findings. clean each component with an approved cleaning solution. Secure ID Token "Pass Any Exam. D. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE).co m . Smart card B. before performing hardware upgrades a technician should: A. Barcode scanner C. Ask the user opened ended questions to see if they agree with the cause. B. perform a disk defrag. archive old drivers." . D.actualtests. Task Manager D. Any Time. Computer Management B. actions and outcomes. Establish a plan of action and implement the solution. Voice recognition D.com 73 Ac tua lTe sts . B.

D. Any Time.www. Start > Control Panel > System B. NTFS B.com Ac tua lTe sts .actualtests. Right-click on theprinters icon and select Properties D. which of the following file system should be used in formatting the drive? A.CompTIA 220-701: Practice Exam Answer: C." . FAT D. UFS C. FilterKeys B. Right-click My Computer thenselect Manage C. Encryption Keys D. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. ToggleKeys C.co m 74 . Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time.

The hard drive is in standby mode. Any Time. D. Laptop computer C.www.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Hard disk failure or operating system needs to be reloaded." . Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Nothing else should be plugged into the UPS under a user's desk. the AC adapter of the laptop and the computer. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . convert B.com 75 Ac A. Mouse and keyboard need to be cleaned. B. format C. LCD monitor D. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on.actualtests. C. Power cord is loose. Bluetooth headset "Pass Any Exam. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A.co m . diskpart D. Which of the following is MOST likely the problem? A. Laser printer B.

D." . CHKDSK D. Which of the following actions BEST resolves this issue? A. Windows Defender C. Data Execution Prevention Answer: B. and the technician would like to install an additional two sticks of 512MB PC3200. C. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . Degauss the monitor.www. Large screen television C. Any Time.co m . Power cycle the computer. A.actualtests. Reload the driver for the monitor. "Pass Any Exam. Windows Event Viewer B. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). 2700 C. 2100 B. The PC is currently holding two sticks of 512MB PC2700. Assuming the necessary slots are available.CompTIA 220-701: Practice Exam B. Replace the display adaptor.com 76 Ac A. B.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. AM/FM radio D. 5300 tua lTe A technician is installing a RAM upgrade into a PC. FilterKeys E. 3200 D.

Reformat the hard drive to a clean state using the format command. Erase the hard drive using a disk wiping program.www. D. A set of firewalls and anti-virus programs protecting the computer D. B. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A.com 77 Ac tua lTe A. C. Pass all computer components near a large magnet. Any Time. WPA encryption D.co A computer is being sold over the Internet. WEP encryption C. sts . Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. An alert at logon when an unknown user has tried to logon B. Run FDISK on the hard drive.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A.actualtests. MAC filtering B. An alert when the computer case has been opened C." .

C. TV tuner card B. B.CompTIA 220-701: Practice Exam A. We have identified the problem and we will have it back up as soon as possible. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. There is no way to tell how long this will take. A technician believes the on-board NIC is bad." . We believe the problem is the network interface card. Connect to it through a computer share B. Is your work solely depending on the server? Try to not be upset because before you know it. Connect to it via an aD. Any Time. Which of the following would be the appropriate response? sts . Video capture card D. the server will be back up. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A.com 78 Ac tua lTe The file server had an expected outage this morning. Connect to it through a TCP/IP port C. I am not the server technician so please do not take a bad tone with me. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Graphics card C. We will have it back up within the hour.co m . D. One particular caller demands to know exactly how long the system will be down.www. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN.actualtests.hoc wireless connection D. Hardware and software are not exact sciences." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. a notice appears on the screen which says the site is being blocked by a filter. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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QUESTION NO: 255

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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RAID 1 C. RAID 5 D. RAID 0 B. which of the following should be done? (Select TWO). actions. Inform the user that the computer may not function as it did before the problem occurred. A.com Ac tua lTe sts . and outcomes. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. USB 1. Verify full system functionality and implement preventative measures. Document the system findings.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. Change theusers permissions so that they cannot create any potential problems in the future. E. RS-232 B.co m 85 .1 "Pass Any Exam. RAID 1 C. RAID 0 B. Answer: A. RAID 5 D. D. B.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Any Time.actualtests." . Inform the user every step that was performed throughout the entire troubleshooting process. C.www.

A." . IEEE 1394 B. Modem F. Serial Answer: D. SCSI D.11n B. MAC filtering C. MAC "Pass Any Exam. 802.actualtests. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).co m 86 . NAT B. PS/2 C. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .com Ac A.CompTIA 220-701: Practice Exam C. NIC E. Any Time. WEP C.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Parallel D.www. Channel 11 D. SSID D.

www. the system will auto-select the projector on restart.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Answer: A QUESTION NO: 277 "Pass Any Exam. Administrative Tools D. MAC filtering D. Use appropriate function toggle key to switch display mode. SSID C. B. Any Time. C. The projector is turned on.com Ac QUESTION NO: 276 tua Answer: B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Which of the following could the technician do to send the display to the projector? A. WPA key B. but no display shows on the screen. m 87 . Accessibility Options sts . System B." .actualtests. User Accounts C. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Press F1 to shift display to the projector. Go into Device Manager and enable the projector. D.C lTe A. Reboot the computer. Security Center E.

Inform the user of every step that was taken so the user can self-repair if the problem occurs again.D.co m 88 . D. B. which of the following should be the NEXT action according to the troubleshooting theory? A. Compact Disc D. 1. Any Time. Answer: C QUESTION NO: 278 After the problem is resolved. Provides security for a network through the use of ACLs. "Pass Any Exam. Answer: C QUESTION NO: 279 A. B. Verify that all other parts of the system are working properly." . Return the system to the user. C. lTe sts .44MB Floppy Disk Answer: B.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO).actualtests. Recreate the problem and reapply the solution to ensure it worked properly. IDE Hard Drive E.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE).CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A.www. Digital Video Disc B. Secures network Internet traffic through shared key encryption. C. Dynamically assigns IP addresses for easy client configuration. Backup Tape C. Resolves queries for resolution of host names to IP addresses. D. Solid State Drive F.

B. E. Answer: D. "Pass Any Exam. select the Hardware tab.com 89 Ac tua lTe sts . The local user profile is corrupt. A. B. select Properties. C. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. and then click on Device Manager.com D. C. user to move so the technician can check the computer for problems. Purchase a fully configured hard drive Answer: A. The user selected an alternate hardware profile.actualtests. users coworker to confirm what the user said and verify there is a problem. select Status. The user accidentally deleted the files. B. The user saved the files to a different location. D. Open Network Connections from the control panel. Windows CD installation E. Network installation F. D. Which of the following is the MOST likely cause of the problem? A.D. Run the System Configuration Utility from the run line and click on the Services tab. XCOPY all files from another computer C. Any Time. Open a command window and run net /?from the command line. Factory recovery partition B. and then select the Support tab. Open a command window and runipconfig from the command line.www. right click the Local Area Connection." .E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty.co m . Right click on My Computer.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE).CompTIA 220-701: Practice Exam A. Installation from Microsoft.

ThinNet C. Decreased ESD C. 328 feet (100 meters) C.CompTIA 220-701: Practice Exam C.actualtests. D. Fiber D. user to state the issue and stop the user when the technician has an idea of how to fix the problem." .com Ac tua lTe sts . Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. 492 feet (150 meters) D.www. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. UTP B. user to explain the problem and listen without interrupting the user. Increased RFI B. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. 100 feet (30 meters) B. Decreased EMI D.co m 90 . Any Time.

ASR C.www. MSCONFIG B. Task Manager D. IDE D.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Standard TCP/IP port B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A." . Any Time. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . USB port C. net use \\ComputerName\ShareName /persistent:NO :F B. Serial C. net use \\ComputerName\ShareName /persistent:YES :F D.com Ac A.co m 91 . Parallel port "Pass Any Exam. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.actualtests. SCSI B. Serial port D. net use F: \\ComputerName\ShareName /persistent:NO C.

" . Any Time. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. System Properties>Advanced>Performance Settings>Advanced B.inf C. Sysprep.co m 92 . PCMCIA D. Bootsect. System Properties>General C. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. you need to edit the boot. The boot.txt B. PCIe C. ISA B.ini Answer: D Explanation: To configure dual-boot computers. System Properties>Advanced>Environment Variables D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.com Ac A. Where would they find this setting? sts .ini file is an editable text file with one or more lines that reference partitions to boot to. Boot. AGP Answer: B "Pass Any Exam. Ntbtlog.www.dos D.ini that is loaded by the ntldr file that loads the bootstrap process in a system.actualtests.

Securing wireless access points D. Storing passwords B. ISP D. D. Blocking harmful network traffic C.actualtests.co m 93 . The UPS is disconnected from the wall. A new security update is available for download.www. The default printer is out of paper or offline. Which of the following is MOST likely the cause? A." . Hostname B. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.com Ac tua lTe sts . The speaker wires were disconnected while cleaning. Any Time. B.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. C. Default gateway C.

actualtests. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . CAT6 B. Cryptographic mechanism that identifies the sender as well as the message integrity B. B. The paper jam was caused by moisture in the paper tray. An infallible method which binds a signature to a message D.co m . CAT5e C. Start > Programs > Accessories > System Tools > Help and Support D. Which of the following is MOST appropriate? A. Email applicationadD.in which adds the signature block to all email messages C." . the functionality of the rollers was impaired and therefore ceased to transfer properly. Right-click My Computer > Help and Support B. C.www. RG-58ThinNet D. The process of removal is so complex that only those certified for repair should attempt to resolve. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.CompTIA 220-701: Practice Exam A. D. the customer asks for an explanation the cause of the problem.com 94 Ac A. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Due to condensation within the lower tray assembly. Any Time. Start > Help and Support C.

co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. D. Generators extend the requirement to periodically change passwords. Generators create new passwords every time a user signs in to prevent social engineering. 2GB B.com Ac tua lTe A. 8GB D. "Pass Any Exam. B. Generators eliminate the requirement to establish log-in attempt limitations. Allows a LCD projectors output to display on a laptops screen B." .www. 128GB sts . Allows analog video output to a variety of devices C.actualtests. Generators eliminate ausers tendency to create passwords that can be a security liability. Any Time. Allows digital video to a variety of devices D. C. 4GB C. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).

Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. DSL D. Motherboard B. Screws D. Cable C. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Capacitors Answer: C. sts .actualtests. Standoffs C.co m . CPU E. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. You should install only the standoffs that align with the holes in the motherboard.www." .com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case.CompTIA 220-701: Practice Exam A. Dial-up B. Any Time. Riser cards B. Heatsink D.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Fan C.

Malicious software that monitors Internet surfing habits B. Malicious software attached to another piece of software D.168.15 D.0.com Ac tua A. Downloaded Program Files D. 169. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Browser Plug-Ins C. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam A. 192. Malicious software that changes theusers home page C. Any Time. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.www. Temporary Internet Files B.25 C.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A." .16.15 B. 10.0.co m 97 .254. Malicious software that is self-replicating and self-propagating C.1.actualtests. Malicious software attached to another piece of software D.0. Malicious software that is self-replicating and self-propagating B.0. 172.

This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Graphics adaptor D. USB hub C.co m 98 . Any Time. Debugging Mode B. "Pass Any Exam. Ability to detect hardware incompatibilities and resolve them C. Safe Mode with Command Prompt C. Which of the following would be the BEST startup selection? A.com Ac tua lTe sts . Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Ability to bypass the IRQ channels to work directly with the CPU B.www. KVM B. Last Known Good Configuration D. Ability to detect and correct single bit errors in memory D.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. you would choose the Last Known Good Configuration advanced startup option." .actualtests.

co m 99 . Which of the following standards should the technician upgrade to? A. Answer: B QUESTION NO: 316 A. Update all software to determine if this corrects the problem. 802. Run a backup routine. 802. Boot into Safe Mode. Which of the following should the technician do NEXT? tua lTe sts .com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.11a wireless card D. D.11n wireless card C. Create a checklist of the most likely issues. Apply the latest service pack.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. C. Run a power supply test. What is a bluescreen message? How should the technician respond? "Pass Any Exam. Check the security log for error codes. Any Time. D. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection.www. Restore the backup to a new hard drive. 802. Before the technician performs any diagnostics which of the following actions should the technician take? A. 802. C.actualtests. B. The customer asks the technician." . B.11g wireless card B.

Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. Docking station B. Failed fan C." . Network Hub "Pass Any Exam. Any Time.com 100 Ac tua lTe sts . System clock feature D. Explain that it is a message that assists in identifying problems based on the error code. Pad locks C. B. Logical Token B. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. RSA keys D. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Which of the following will allow this functionality? A. In the office they want to use a 24 LCD monitor.www. C. full size keyboard. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A.co m . Tell the customer that abluescreen is another name for stop error. D.actualtests. and a regular mouse without having to connect all of the devices each time. Which of the following is MOST likely causing the sound? A.CompTIA 220-701: Practice Exam A. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Daisy chain C. Under powered fan B.

DNS E. "Pass Any Exam.co m 101 . B. lTe sts .com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. SATA hard drive with a rubber gasket C. Once a portable computer is inserted in a docking station it behaves like a desktop computer. A private network between two computers using wireless cards without using a wireless access point between them. connectors for peripheral devices.www.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. and bays for storage devices. Any Time.actualtests. DHCP C. Which of the following can be installed to accommodate the customers request? A." . Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. PATA hard drive B. AppleTalk B. IPX/SPX D. Solid state hard drive D. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.CompTIA 220-701: Practice Exam D. NetBEUI Answer: B. It provides slots for expansion cards.

Laser Printer B. D. Use the Windows XP Professional for SATA card support feature when installing Windows. Nothing else should be plugged into the UPS under a user's desk. AGP "Pass Any Exam. D. Create a utilities partition on the hard disk prior to OS install. ISA B. which of the following must be performed for the installation to be successful? A. Laptop AC Adapter D. Disable the system BIOS so the SATA card can take boot precedence. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. A secured line of communication between two points through a public network. the AC adapter of the laptop and the computer. A. Monitor C. Press F6 when prompted to load the additional drivers. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date.actualtests. C.co m 102 . Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Portable Heater E.www.C. Computer Answer: B. B.F Explanation: He should plug in the monitor.CompTIA 220-701: Practice Exam C. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Vacuum Cleaner F. Any Time.com Ac tua lTe sts . PCIe C." .

www. power cycle the system. B." . Botnet attack C. 802. Phishing B. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Enter System Configuration Utility and select Startup Menu. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. D. Infrared D.0 C.11b B. Spyware D. Which of the following is this an example of? sts .actualtests. password along with all of their account information. Trojan tua lTe A client receives an email stating that their online auction has been compromised. C. Any Time. Edit the config. Bluetooth 2. 802.com 103 Ac A. Midway through Windows loading.sys file that is located on the root directory.11a Answer: B "Pass Any Exam. It says that they need to login and change their old username. Press F8 after POST but before Windows begins to load.co m .CompTIA 220-701: Practice Exam D.

SCSI C. RJ-11 B.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . Any Time. Serial D. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. RJ-45 D. which of the following can the technician use to stop a program from loading at startup? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.actualtests. "Pass Any Exam. but has to be terminated at the last device? A. BNC C. From the MMC snap-in C. USB B. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. From the system configuration utility B. ST . which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A." . From the start command window D.com Ac In a Windows machine.www.

Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Unplug the power cable. remove all the components inside the case and spray each one separately. Event Viewer B. B. "Pass Any Exam. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Registry C.co m . Which of the following is the BEST response? A. Performance Monitor D." .D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Can I redirect your computer to a network printer until a technician can repair the problem? B. hold the can upright and spray. C. Close existing ticket and open a new trouble ticket for the user.CompTIA 220-701: Practice Exam A. Leave the unit powered up so that any issues with cleaning can be immediately realized. remove the cover. Net stop Answer: B. B. Inform the user that the problem will be escalated to a supervisor for resolution. C.actualtests. when the black window opens. Inform the user that there is no record of the prior call. Unplug the power cable. D. type CMD in the run line. MSCONFIG E. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. type print lpt1 in the box.com 105 Ac tua lTe sts . D. Inform the user that a technician will be out to resolve their problem shortly. Any Time. Select Start.www. Have you removed and replaced the printer drivers already? C. Which of the following is the BEST response from the technician? A.

Any Time. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). the BIOS only reports the original memory amount.www. A. Memory mismatch. Anti-static mat E. Which of the following are the MOST likely issues? (Select TWO). C. remove the cover. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Memory is defective. "Pass Any Exam. Anti-magnetic screwdrivers F. hold the can upside down and spray.actualtests. tua lTe Memory was added to a Windows laptop and upon booting up. Operating system does not recognize the additional memory. D.co m . remove all components. UPS Answer: C.D Answer: A.fault isolation outlet C. E. Disconnect all external devices." . B. Thermal transfer compound B. Wait until the main battery is exhausted and then remove. Unplug the power cable.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. Remove the CMOS battery. B. GrounD.CompTIA 220-701: Practice Exam D. Memory size needs to be adjusted in Device Manager. Remove the internal main battery. D. C.com 106 Ac A. sts QUESTION NO: 338 . Memory brand is different than the computer. Anti-static wrist strap D. Which of the following should the technician do NEXT? A.

When installing more powerful components . Verify the voltage powering the fan.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Replace the fan. USB "Pass Any Exam.com Ac tua lTe sts A.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Replace then entire power supply.www. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A.actualtests." . B. Front side bus B. Removable storage C. D. Any Time. A. Which of the following is the BEST course of action? A. When traveling to other countries C. Continue using the power supply until it fails. When putting a PC into long-term storage B. C. When troubleshooting power issues D. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Cache D.

Answer: C Which of the following BEST describes how an impact printer works? A. Small wires strike and transfer ink from a ribbon. Small wires impact and squeeze ink from a ribbon.co m 108 . Linear power supply C. Toner sticks to photoconductive areas on a drum. Any Time. C. C. Nickel cadmium cell D. IEEE 1394 Answer: B. SATA C. B. Switching-mode power supply B. Heat from theprinthead transfers an image onto the paper.www. D. Toner sticks to photoconductive areas on a drum. B. SCSI E.actualtests. Heat from theprinthead boils a water-based ink.com Ac tua lTe sts QUESTION NO: 345 . Heat from theprinthead boils a water-based ink. D. Heat from theprinthead melts the ink onto the paper. Lithium ion cell Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam B." . Serial D.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A.

32x C. the technician finds the customer extremely angry that it has taken "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. SODIMM D. ODBC B.actualtests.co m . sts . Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. It was introduced in 1996 and is an extension of the system BIOS. AGP C.com 109 Ac tua lTe Explanation: : To define power management in laptop computers.www." . IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. SATA B. you need to use ACPI standard. 24x B. ACPI C. Any Time.ROM can be read? A. Although the technician has immediately responded to the dispatch. 48x D. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. IRQ D.

CompTIA 220-701: Practice Exam over four hours for a response. B. document the situation and inform management that thecustomers behavior was undesirable. Make sure the customer is aware that the current service level agreement allows for an eight hour response. lTe sts A technician has replaced a failed keyboard that was full of debris. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Focus on completing the task in an expedited manner. B. to ensure that the keyboard is still functioning. Answer: B "Pass Any Exam. MAC filtering is preventing the computer from connecting to the network. The wireless network card has been disabled by the hardware switch. B. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. They were able to connect without a problem the day before. Any Time. C.co m 110 . C. D.actualtests. D. Upon closure.11n. D. Which of the following should be the technicians NEXT troubleshooting step? . Document the issue including findings. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop.com Ac tua A. The wireless network is not properly configured. Which of the following is the MOST likely cause for the problem? A. actions taken and the outcome. Recent provider upgrades have changed the wireless specification from 802. Upon closure. Follow up with the customer at a later date. but now they are unable to see the network at all." . Ask another technician to verify that the findings are correct. Report the incident to thecustomers manager. document the situation and inform the manager that the customer was not happy with the response time. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time.11a to 802. C. Empathize with the customer then focus on completing the task in an expedited manner. The technician then explained to the customer the importance of keeping a clean area around their computer.www.

The print spooler service needs to be restarted on the client computer. the customer asks what the tube of paste that came with the CPU is used for. It prevents voltage from shorting out the CPU. C. Since returning the customer is only able to print to the black and white printer. Switch C. Thecustomers permissions have changed and needs to be an administrator to print color. Any Time. Firewall B. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Which of the following is the MOST likely cause for the customers issue? A.www.actualtests. It assists in keeping the CPU cool. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam.co When installing a new CPU for a customer. D.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. The printer address has changed and the customer needs to remap their printer. The customer was able to print and then left on vacation. Everyone else is able to print to the color printer without a problem. The DHCP service needs to be restarted on the client computer. D. sts . C.com Ac tua lTe A. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. It prevents theft by covering the values written on the CPU. It keeps the new CPU from falling out of the socket. Ethernet hub D." . B. B.

these files are then marked as archived. A full backup backs up all the files on the disk. Limited amount of memory for the display adapter B. Graphics card jumpers need to be reconfigured D. Incremental B. Any Time. The backup should clear the archive bit for each file. Full D. Which of the following backup type should be selected? A." .1.168.CompTIA 220-701: Practice Exam A. 206.1.16 C. Copy C. 8.actualtests.7 D.1. Which of the following is the MOST likely cause of this? A. sts . Not enough free space on the hard drive C.15.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.3 B. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. 192.1.1. 176.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.9.www. A copy backup backs up the selected files and does not mark the files as archived.co m 112 .

co m 113 . requires memory to be installed four units at a time. D. Answer: D QUESTION NO: 360 A dual core CPU has: A. D. B. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. B. two separate processing units.actualtests. Which of the following would be the MOST appropriate action of the technician to take? lTe sts .com Ac tua While a customer is describing a problem to a technician. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. has four integrated processing units. C. D. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. However. Answer: C QUESTION NO: 361 A." .CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. the customer is not done describing all their symptoms. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. double the number of pins.www. C. B. Any Time. is clocked four times faster than a normal unit. C. twice the amount of cache. the technician knows what the solution is. has two error correcting and checking units. has twice the cache of a dual core processor.

prevent unauthorized login attempts. C. Any Time.CompTIA 220-701: Practice Exam A. B. Which of the following would BEST resolve this issue? A. The print spooler can catch any loose clothing.www. A wrist strap B. B. Calibrate the touch screen. C. secure communications with websites. C. Reinstall the mouse drivers. Nonmetallic tools C. Which of the following safety precautions must the technician be aware of before repairing the printer? A. B.co m 114 . D.actualtests. Replace the mouse. D. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. Replace the touch screen. The print fuser will be hot. The ink carriage might move. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A.com Ac tua lTe sts . A UPS D. "Pass Any Exam. The laser will be hot. provide remote assistance to users. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time." . Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. encrypt the contents of a hard disk. D.

ping C. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Ask the user about where information on that update was released. Install the update without notice. C. telnet D. Which of the following is the BEST way to respond the customer? A. Post notices around the building. Stop the mandatory update.www.co m Answer: C 115 . Wait until the customer completes their statement andexplain how to resolve the new issue. Which of the following would be the BEST way to communicate the mandatory update to the users? A.com Ac tua A.actualtests. D. Disregard the statement and continue to resolve the new issue. D. State that the update has no relationship to the new issue and continue implementing a solution. B. Answer: C "Pass Any Exam. Email the users about the update. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . C." . ipconfig B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. B. Any Time.

a PC displays MISSING NTLDR. Control Panel>Configuring Desktop B. Backup registry file C.co m When attempting to boot-up. B. Any Time. C. Answer the call and then resume work. . Ignore the call and call back afterwards. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit.www. D. Disable plug and play in the BIOS. Display Settings>Advanced Settings D." . Export registry file B. Install Windows Updates. Control Panel>Services C. Step outside and answer the call. how can the registry backup before changes are made? A.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Which of the following is the BEST course of action? A. C. Save registry file "Pass Any Exam.actualtests. Ask the customer for permission before answering the call. D. Clear any removable disks from all drives and start-up PC. Which of the following is the FIRST procedure that a technician should carryout to correct this error? .com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Remove any incompatible hardware. B. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A.

9-pinD. B.co m Answer: B 117 . Any Time.com Ac tua A." . Update the firmware in LAN adapter. RJ-45 C. Install a Bluetooth USB adapter. C. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. 15-pin D. which of the following locations would provide access to adjust the input levels? .11g network connectivity to a laptop. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. 6-pin Mini-DIN Answer: A "Pass Any Exam.shell B. Start>Settings>Control Panel>System>Hardware C. Which of the following would be the BEST method? A. Install a wireless PCMCIA card.actualtests. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP.www.CompTIA 220-701: Practice Exam D. shell E. Start>Settings>Control Panel>Speech D. D. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. Activate infrared ports in the BIOS.

Autoexec. One of the memory modules has 168 pins.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Boot loader phase D. The user does not have the correct printer driver. Task Scheduler C. DDR RAM D. Which of the following is the MOST likely cause of the problem? A. Print Spooler B. Any Time. Which of the following services is MOST likely causing the issue? . Which of the following is the memory type? A. nothing happens. Workstation D.co m An end user reports that anytime they try to print locally. SODIMM B. Logon phase B. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.bat C. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. RIMM C.www. Network . Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.actualtests." .

D.com Ac A. Which of the following is the MOST likely problem? A.www. Error correcting memory making data adjustments C. B.actualtests. Power supply warming or cooling B. The report is not formatted to use USB.co m 119 . D. Which of the following is the MOST likely cause of the noise? A. "Pass Any Exam. Any Time. The operating system is corrupt. C." . The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Which of the following should the technician do? sts QUESTION NO: 381 . C. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. D. Run theipconfig /all command. The hard disk drive has failed. Install the support tools from the Windows XP CD.exe. C. Hard drive is failing D. The printers USB port is not compatible.CompTIA 220-701: Practice Exam B. The CPU has dislodged from its socket. Run theipconfig /registerdns command. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. There is no display on the monitor and the PC shuts off following the beep. B. The monitor has failed. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Modify the path variable to include the location of winipcfg. The user does not have the correct network drivers.

Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. MAC filtering C.www. Create two hardware profiles. C. but either device will function if the other is disconnected. Install additional ribbon cables. ISDN B. Upgrade the device drivers for both components. C.com 120 Ac tua lTe A. Which of the following is a BEST practice to ensure that the companys data is protected? A. Use thefdisk command. Answer: B QUESTION NO: 386 "Pass Any Exam. Upgrade the power supply." . D. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . B.ROM drive. B. Any Time. D. Use the format command.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Which of the following should the technician do? A. Repartition the hard drive. DNS D. Use a low level format. enable one of the new devices in each profile. Sometimes either or both devices fail to function.co m .actualtests.

" . The user has placed a non-bootable floppy diskette into the diskette drive.www. C. the technician verifies that the hard drive is being correctly recognized by the BIOS. Dual independent bus architecture B. The hard drive has failed. Program Files B. Any Time. Installing the newest memory available D.actualtests. Installing more memory of the same type and speed C. The hard drive jumpers are configured incorrectly.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. The BIOS must be set to auto-detect the hard drive. Documents and Settings D. DDR2 RAM "Pass Any Exam. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Installing the fastest memory available B. Installing same memory type but at a slower rate of speed A. B. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. While troubleshooting.co m 121 . Windows C. D.

Fiber optic B.pair copper wire D.www.pair copper wire B. TwisteD. IEEE 1394 C. Hyperthreading D. TwisteD.co m Answer: C 122 . Any Time.CompTIA 220-701: Practice Exam C.actualtests. IEEE 1394 D. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A.com Ac tua lTe A." . Fiber optic C. Fiber optic B. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Coaxial D. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. IEEE 1394 C. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.

and bays for storage devices. RJ-45 B. Docking station B. TCP/IP "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. Any Time." . Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. SC D. ISA slot D. connectors for peripheral devices. It provides slots for expansion cards.co m . Dual channel B. Express bus C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Non-ECC C.www. LC C. ECC D.com 123 Ac tua lTe sts . Once a portable computer is inserted in a docking station it behaves like a desktop computer. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A.actualtests.

CompTIA 220-701: Practice Exam B. On the outside of a heat sink B." .actualtests. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. On top of a component D. D. Hyperthreading D. L2 cache C. Data encryption would be less secure over wireless connections. The access point would now transmit on only one channel.www.co m 124 . Any Time. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Dual Inline Package (DIP) B.11a C.11n D. A user would need to manually type the SSID to connect. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. 802. 802. B. Data encryption would be more secure over wireless connections. C. Answer: A "Pass Any Exam. In the socket of a component C.com Ac tua lTe sts QUESTION NO: 398 .

actualtests.255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. Upgrade retains user settings C.www.1 C. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0. Windows Multilingual Interface Pack D.0. 255.0 B.0.255. Windows Language Wizard B. Windows Multiple Language Keyboard Pack C.255.0.com 125 Ac tua lTe sts . Any Time. 255.0.co m . Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. 255.255. QUESTION NO: 403 A user reports that their USB device has stopped working. Upgrade formats the drive B." .0 D.255. Applications need to be reinstalled with an upgrade D.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0. 255.

C.www. D. BIOS B. Any Time.mp3 at the end of mpeg layer 3 file names in Windows XP? A. D. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. floating bars. a user has the ability to customize translucent windows called: lTe sts . Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. Determine how long the user has had the problem.co m . B.com 126 Ac A. Determine if any other users are affected by the problem. seeing windows. three-dimensional viewer. Determine if changes have been made that could have caused the problem. aero glass." .CompTIA 220-701: Practice Exam A. tua In Windows Vista Ultimate. C. RAID D. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A.actualtests. RAM C. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . Determine how long before the user is due for an upgraded system. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. B. CPU "Pass Any Exam.

actualtests. Establish a plan of action to resolve the problem. Daily C. Establish a theory of probable cause.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Support different resolutions D. A. To support active desktop E. C. Document all issues. Limited bandwidth Answer: B. Higher response time B. findings and solutions. B. The user has asked that a full backup be run every day. Which of the following types of backup should the technician select? . The technician has validated the problem and suspects that the application needs to be reinstalled. Incremental B.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application.co m 127 . Any Time. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Which of the following is the NEXT step that the technician should take? A.www. Answer: C "Pass Any Exam. Perform a backup before making any changes." . Differential D. Limited display size C.com Ac tua A. D.

Which of the following utilities should the technician run? A. D. C." .www. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Develop a plan to get the drive replaced.ROM drive and has tested and found that the drive is defective. ipconfig C. D. Question the user and make sure that they have not made any changes to their system recently.com Ac tua lTe sts . B. Run a backup of the system. Which of the following should the technician do NEXT? A. Document their findings and the actions taken. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. "Pass Any Exam. regedit B. dxdiag Answer: D Explanation: To test the DirectX functionality. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Any Time.co m 128 .actualtests. msconfig D. Call their manager and report the status of the issue. C. Run a full system backup. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. you need to use the DxDiag utility (DirectX Diagnostics). Which of the following should the technician do NEXT? A. Call their manager and report the status of the issue. B.ROM drive and tested that everything is working properly.

dll Answer: D Explanation: The HAL. C. 1.com 129 Ac tua lTe sts .DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system." .co m .exe B. 4095MB C. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Ntbootdd. The size equal to the physical memory B. Hal. Use email so that everything is in writing.actualtests. Smss. D.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.5 times the physical memory D. Any Time. Use non-technical terms. Use technical jargon.www. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. Ntldr C. Use the proper acronyms. Which of the following is the BEST approach to tell the customer what is going on? A.sys D. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. B.

B.actualtests. Which of the following is MOST likely causing the shutdown issues? lTe sts . Get a language to language conversion dictionary to help understand what is being said.9 port? A. C. Improper ventilation from dust buildup inside the computer. and make the repairs as quick as possible to try to catch up on the schedule. It has been in service for four years and is located in a copier room. Power supply to the room is not great enough for both the copy machine and the computer. RS-232 "Pass Any Exam. B. Any Time. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. RS-422 B.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. D. explain the reasoning to the client. C. Inform the client the service must be rescheduled with a different technician. Skip the first appointment. Answer: C QUESTION NO: 418 A. Power supply on the computer is going bad.www. Go to the first scheduled appointment late." . C. Which of the following is the BEST course of action to take care of the appointments during that day? A. B. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls.CompTIA 220-701: Practice Exam A. Electromagnetic interference due to the copy machine in the room. Call the customers scheduled that day and reschedule all the appointments to different days. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. D. Restate the issues to the customer for validation. Ask to get an interpreter to assist in the language barrier.co m . D. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning.

Higher electricity measured in volts. C. Any Time. C. 25 D. 15 C. QUESTION NO: 421 How many pins does a VGA Connector have? A. Answer: A. More devices can be powered at one time. Disable WEP. Enable Volume Shadow Copy. Disable SSID broadcast. E." .co m Answer: B 131 . 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). D. Use WPA encryption. Greater duration of power availability. IEEE 1284 D.D. More horsepower will be provided. D. 9 B. A.actualtests. F. Use a TPM Chip. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Use a MAC filtering.G "Pass Any Exam.com Ac tua lTe sts . B. Enable DHCP.www.CompTIA 220-701: Practice Exam C. G. B.

20Mbps.0Mbps. B. 256-bit card . 16-bit card B. Add a USB hub to each computer. 450Mbps C.5Mbps. B. Add a Bluetooth connection to all computers. C. 32-bit card C. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. Add an infrared connection to all computers. Which of the following is the BEST solution? A.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A.5Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. "Pass Any Exam. 128-bit card D. 1. 480Mbps B. 2. C.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. A worm self-replicates. 2. 10Mbps.actualtests. A worm requires user interaction. Any Time. D. A virus does not require user interaction." . Which of the following provides the BEST solution? .0Mbps. 16Mbps. Add a KVM switch to thetechnicians computer. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A.www.0 data rates? A. 12Mbps. 1. 360Mbps D.

Go to the second appointment because it is listed as priority and then reschedule the first. Which of the following would be the BEST way to handle the situation? A. Rush to finish the job. Call the second customer. apologize.www. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. apologize. after completion. "Pass Any Exam. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Leave the current service call to make the next service call. Make the first appointment and then. B. call the second customer and explain you are running late.CompTIA 220-701: Practice Exam D. C." . Call the next service call.co m . B. B.actualtests. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. Any Time. and reschedule. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. C. D. A virus self-replicates. D. Stay on the current service call and arrive late on the next service call. and reschedule. C.com 133 Ac tua A. lTe A service call is taking longer than expected for a technician. this is going to make the technician late for the next service call appointment. Which of the following should the technician do FIRST upon arrival at the customer site? A. and go to the next service call. Which of the following is the BEST resolution for the issue? sts . Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Try to hurry at the first appointment to make it to the second appointment in a timely manner.

Which of the following applications can be used? A. Windows Sidebar D.actualtests. Explain that the issue can not be resolved because the technician does not understand the language. RJ-45 C. C. Windows Narrator "Pass Any Exam. Tell the customer that the operating system is corrupted and must be reinstalled. RJ-11 B. Call another technician who has worked with this customer in the past and inquire about any prior issues." .www.CompTIA 220-701: Practice Exam D. Ask the customer if the technician can change the language. D. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Which of the following options should the technician do NEXT? A. B. Windows Media Center C. BNC D. Windows Defender B. Any Time. ST lTe Which of the following connectors are used on the end of a fiber cable? sts .com Ac tua A. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time.co m 134 . Change the language and complete the service call. The current language on the workstation is the customers native language. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.

com Ac QUESTION NO: 435 tua lTe sts . Any Time." . Windows Vista Home Premium C. Pointing stick failure B. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Memory failure D.co m 135 . WindowsVista Ultimate C. Windows XP Professional B. Which of the following is the MOST likely cause? A. Windows XPMedia Center D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.www. Windows Vista Home Basic B. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.actualtests. Hard drive failure C. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. WindowsVista Business D.

gadgets. B. C. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. icons. User Account Control D. applets. Any Time. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. Task Manager B. The printer was working fine Friday. D. D. B.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A.www. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. a person who go through a corporations waste to see if they can use any of the information. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Answer: C QUESTION NO: 438 A. a worm that attacks multiple computers and memorizes each computers keystrokes. Sidebar Interface C.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. targeted email that is directed at a group of users so that it appears to be from a legitimate source." .co m 136 .actualtests. C. hives.

After speaking with the user and examining the symptoms. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. C. Verify that all other computer components are operating normally. 128MB graphics card C. Key fob C. Wrong type of paper is being used for this printer. C. Too many pages are being sent to the printer at one time. Spooler service needs to be restarted.CompTIA 220-701: Practice Exam A. Which of the following steps should the technician take NEXT? A. Question the user to determine what has caused the video card to fail.actualtests. Establish an alternative diagnosis. D. D. Replace the video card to confirm diagnosis. B.com 137 Ac A. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Any Time. LCD monitor D. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. 800MHz processor B. Username B.co m . Smart cards D. The printer drivers need to be rolled back to a previous version. a computer must meet which of the following hardware requirements? sts . the technician believes that the computers video card has failed. B. "Pass Any Exam.www." .

co m 138 . B.com Ac Answer: A tua A. Enter the Compatibility tab and select Run in 256 colors. Right-click the applications shortcut and choose Explore.actualtests. D. RAM D. C. Select Run in 256 colors. The Compatibility tab within an application shortcuts Properties B. Right-click the applications shortcut and choose Properties." . Processor C. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. DOSKEY C. Select Disable Visual Themes. Without changing Windows Vistas system-wide color depth settings. Case fan B.EXE D. Right-click the applications shortcut and choose Properties. Hard drive Answer: D "Pass Any Exam. Any Time. Enter the Compatibility tab and select Disable Visual Themes. Right-click the applications shortcut and choose Compatibility. CONVERT. Which of the following is MOST likely the issue? A. which of the following will BEST fix this issue? .www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.

Any Time.www. Debugging Mode B.com 139 Ac A technician is working on a computer that has a virus downloaded on it.actualtests. Last Known Good Configuration D. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Which of the following Advanced Startup options would BEST resolve this issue? . Which of the following should be used to troubleshoot this error? A. Debugging Mode D. a computer is getting stop errors. Device Manager B. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Safe Mode B. Event Viewer Answer: D QUESTION NO: 447 A. Disable Automatic Restart . but the stop errors continue. Telnet D. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Dxdiag C.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam.co m A technician is unable to log into a users computer after installing new hardware. Active Directory Restore Mode C. Last Known Good Configuration C." . The technician has uninstalled the program.

www. Debugging Mode B. Resistance and size C. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Cordless phones D.com Ac tua lTe sts . Voltages and size D. Emergency Repair Disk (ERD) D. Last Known Good Configuration C. Back up of the data C.co m 140 . Safe Mode D. Any Time. Wattage and size B. Which of the following would need to be created prior to the installs? A. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A.CompTIA 220-701: Practice Exam A." . Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2.4GHz wireless access point that drops connections. Electrostatic Discharge (ESD) C. Restore Point B. Incandescent lighting "Pass Any Exam. Which of the following would MOST likely cause the connection drops? A.actualtests. The access point is next to a speaker B.

802.11g D. The largest cache that resides at the chip level. When the technician tries to delete the job.11b B.actualtests." . Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. The fastest cache that resides at the chip level. D. 802. 802.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. The fastest cache that resides outside the chip level. Which of the following would BEST assist their searches? m . Chkdsk B. it will not delete. C.11n C. Indexing D.co A technician notices that a group of users are continuously searching their computers for the same files. Any Time. The largest cache that resides outside the chip level.11 standards operates at a maximum speed of 11Mbps? A. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Defrag C. B. Which of the following is the MOST likely reason? "Pass Any Exam. 802.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. Scandisk sts .com 141 Ac tua lTe A.www.

www. Run an alignment page. The job must be deleted using theprinters front panel. Which of the following options would BEST help troubleshoot the problem? A. Some of the inkjets are clogged in the cartridge. Once a job is submitted to the queue it cannot be removed. This printer is not capable of printing such fine details select another type of printer. Power cycle the printer. Gigabit Ethernet B. Bluetooth "Pass Any Exam. Which of the following is the MOST likely cause of the missing detail? lTe sts .actualtests. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. C.com 142 Ac A. Infrared D. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. C. Send a test page to the printer. D. C.CompTIA 220-701: Practice Exam A. B.co m . Replace all of the print cartridges. B. The technician does not have the necessary permissions. The user submitted the job as a priority." . The printer does not support the font on the document. B. The printer is set in draft mode in the printer properties. D. Any Time. D. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Wi-Fi C.

key authentication B. WPA withshareD. WEP2 withshareD." .com Ac A technician must replace a network printer. C. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.actualtests.11n B.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.key authentication C. Notify all users before unplugging the printer. Any Time. 802. Delete all print jobs before replacing the printer.key authentication . Unplug the network printer and then replace with a new printer. WEP withshareD. replace the printer and then print everything that was saved. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.www.11b C.key authentication D. Which of the following is the FIRST step the technician should take? tua lTe sts A. Save all print jobs. 802. WPA2 withshareD. 802.11a D.co Which of this following wireless security options is MOST secure? m 143 . D. 802.

"Pass Any Exam. fdisk C. sysedit B. B. chkdsk D. C. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . Enter hard drive information manually into the Boot.com Ac tua A.co m 144 . convert B. B. The system cannot connect to the network.ini C. The hard drive is faulty and needs to be replaced. D. After installing the hard drive which of the following must the technician do NEXT? A.CompTIA 220-701: Practice Exam A. D. msconfig D. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect.ini file. The system does not have enough free hard drive space. Enter hard drive information manually into the Autoexec. Which of the following is MOST likely the cause of this problem? A. Enter hard drive information manually into the BIOS.actualtests." . The automatically restart feature in System Failure option is on. boot. Any Time.bat. C. Enter hard drive information manually into theNtldr file.www.

" . Start>Run>Regedit B.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . C. D.actualtests. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Hard drive is faulty. B. Answer: B QUESTION NO: 470 "Pass Any Exam. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. Which of the following is the MOST likely problem? A.co m . My Computer>Hardware>Settings D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. The technician suspects an IRQ conflict. Device Manager>Computer Properties C. APM is off. Device Manager>Power Options>Check-off the Hibernate box C. CMOS battery is dead. Control Panel>Power Options>Hibernate tab B.www. BIOSis reporting a memory error. Any Time. In which of the following can the technician go to review the IRQ settings? A. BIOS>Power Menu>S11>Hibernate D.

Powersupplys fan is defective. C. Power supply wattage is too high. Powersupplys fan is defective. B. Answer: A A. D." . Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Any Time.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. D. Power supply is the wrong form factor. The pick-up roller is defective. The workstation will power up if only a single drive is connected. Power supply is the wrong wattage. B. Windows XP Professional C. The workstation does not power up properly. The fuser unit is defective. Which of the following is the solution? A. Power supply is the wrong form factor. Power supply wattage is too low. Power supply is the wrong voltage. The feed roller is defective. B. C. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation.co m 146 . Window Vista Home Premium "Pass Any Exam. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. C. D. Windows Vista Home Basic B. Which of the following is the MOST likely cause? A.actualtests. The toner cartridge is defective.www.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected.

Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. ECC C.co QUESTION NO: 475 m 147 . SLI D. Any Time. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .actualtests.www. SLI B. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. Better cooling D. DDR C. DLT D. UPS B. Lower cost B. Error detection C.CompTIA 220-701: Practice Exam D.com Ac tua lTe A." .

Any Time. VPN B. IEEE 1394 C. but requires the last device to use a terminator? A. FTP D.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. The use of an SSID cannot limit access even though it is used by all the routers.actualtests." . There is no IP filtering or DNS filtering.com 148 Ac A. MAC filtering D. SSID broadcasts C. USB 2.0 D. This method allows access to only computers that have specific MAC addresses. Parallel B. QUESTION NO: 480 "Pass Any Exam. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.co m . WEP keys B. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . SNMP C.www.

Network diagram to prevent damaging any cables "Pass Any Exam. High temperature warnings and cautions D. EMI D.co m 149 .www.hoc C.com Ac A. RFI B. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.CompTIA 220-701: Practice Exam Two wireless access points are located near each other." . ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . CRT C. WEP key B. Channel number C. Slipping hazards or dangerous footing concerns B. which of the following settings should be changed to prevent interference between the two devices? A. Worms D. AD. Any Time. Hazardous chemicals or compounds C. Adware B. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. SSID broadcast ID D.actualtests.

IEEE 1394 port D.co m . Replace communications cable.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Static or ESD damage D. B. Flash drive C.www. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Change the toner cartridges. Touch pad B. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. D. Which of the following is MOST likely having an issue? A. Add additional memory to the printer. Which of the following is a primary safety factor when using a soldering iron? A. Check to the correct type of paper is being used. Voltage or shocks C. C. Any Time. RF or wireless interference B.actualtests.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts ." .

www. LCD monitor B. because it has much lower crosstalk and interference in comparison to copper cables. which of the following features should they research? A. Scanner D. . Any Time." . RJ-11 D.CompTIA 220-701: Practice Exam A. If they want to add more gadgets. NIC D. and several other items on their display. Which of the following devices is MOST likely connected to the other end of the cable? A. They can span distances of several kilometers. CRT monitor C. STP B. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. Fax machine C.actualtests. Switch B. UTP C.co m 151 . Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. BitLocker "Pass Any Exam. calendar. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock.

Power supply D. Answer: A "Pass Any Exam. Case fan B. and outcomes. Ask the customer what the issue is. Sidebar D.co m 152 . The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. The system does not have enough RAM installed. C. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Document findings. B.www. Establish a theory of probable cause.CompTIA 220-701: Practice Exam B. Which of the following troubleshooting steps is NEXT? A. The drives device driver needs to be updated. actions. The sound card is not connected properly." . C. Any Time. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. B. Heat sink C. Defender C.com Ac tua A.actualtests. Which of the following is MOST likely the issue? A. Establish a plan of action to resolve the problem. D. Decoder software needs to be loaded. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . D.

www. B. D. Verify full functionality and implement preventative measures. Which of the following troubleshooting steps is NEXT? A. D. C. C. mouse movement and the power light is blinking.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. and outcomes. B." . Establish a plan of action to resolve the problem and implement a solution. The keyboard is faulty. Document findings. Which of the following is causing this to happen? A. B. Verify full system functionality. Any Time. Test the theory to determine cause. and outcomes. actions. Answer: D QUESTION NO: 497 "Pass Any Exam. actions. C. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Establish a theory of probable cause.co A technician arrives at a customers location in response to a call. The system is in hibernation mode. The power supply has a loose connection. D. Document findings.com Ac tua lTe A. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. The BIOS need to be updated. sts .actualtests. Ask the customer questions to identify the problem.

D. Download the latest drivers from the manufacturer. The operating system is corrupt.heatsinks do not. Fans must be directly applied to the cooled component. The technician needs local administrative rights. Ctrl + alt + L "Pass Any Exam." .heatsinks provide passive cooling. Configure the IP settings. C. Print out a test page. Any Time. B. C.co m 154 . tua A user purchased a TCP/IP laser printer.heatsinks provide active cooling. D. Fans provide passive cooling. B. The technician needs domain administrator rights. Configure NetBEUI settings.com Ac A. Fans are applied with thermal compound. The technician needs to map the drive. Which of the following is MOST likely the cause for this problem? A.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .heatsinks are not. D. C. Windows key + L C.www. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). B.actualtests. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. A. Fans provide active cooling. Ctrl + alt + delete then lock computer B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.

Which of the following is the MOST likely explanation? A. The AC adapter was inserted in the incorrect port. A CD. Windows key + alt + delete E. Windows key + Alt + M Answer: A.actualtests.www. QUESTION NO: 503 A user reports that during a business trip to Europe. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. Answer: C Explanation: If the display of the laptop is not working. The laptop BIOS was not updated to support external video. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help.com Ac tua lTe sts .B QUESTION NO: 501 When installing the Windows XP operating system using RIS. A hard drive with more than 4MB of free space B.CompTIA 220-701: Practice Exam D. the AC adapter for their older laptop quit working. The function key was not pressed to toggle the video output. C. B.co m 155 . Which of the following is the MOST likely cause? A. "Pass Any Exam." . D. Any Time. A video card with at least 16MB of VRAM D. The video cable connecting the monitor is loose. The monitor and laptop video cards are incompatible.ROM drive C. then you can try to toggle the video output function key and plug in an external monitor to the laptop. which of the following must be available in the computer? A.

B. Toggle the function key for the video display. instead of seeing their desktop they only see their background graphic. The adapter was rated for 110-120 Volts. B. The mouse pointer software is corrupt.co Answer: C m 156 . A Remote Desktop session has been established on laptop." . lTe A user reports that when they are typing. Which of the following will correct this problem? A. D. The adapter was rated at 50-60 Hertz.www. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. their pointer will randomly move about the screen or highlight words. C. EFS C. The laptop is near a source of EMF interference.actualtests. C. D. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . PGP D. Adjust the refresh rate of the display to 72 Hertz. D. Uncheck Extend my Windows Desktop in the Display Properties.com Ac tua A. The adapter was rated for 220-240 Volts. C. IPSec B.CompTIA 220-701: Practice Exam B. Change the display resolution to a lower setting. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. The sensitivity of the touch pad is too high. Any Time. CHAP II Answer: B "Pass Any Exam.

Install network monitoring software and perform a trace.actualtests. Remove the control circuit board from the drive. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. B. which of the following MOST reliably prevents all data from being stolen? A. D. "Pass Any Exam. Store the drive next to a magnet for one hour. D. Install system patches. After completing the initial configuration. Physically destroy the disk platters. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Any Time. . Setup user profiles. Perform a disk defragmentation.www.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Configure biometric authentication. Format the drive. Run the defrag command on the system. C. D. they notice the system takes a long time to display the desktop. B. Encrypt all local data files.co m Which of the following will improve the functionality of the OS immediately following a new installation? . B. Run a full anti-virus scan. C. Which of the following steps would shorten the startup time? A. Install anti-virus software." . C.

Which of the following steps should the technician take prior to installing the application? (Select TWO). The laptop has an electrical short in the power supply. B. Which of the following should the technician do FIRST after the problem is resolved? A.B QUESTION NO: 513 A technician is troubleshooting a computer error. The customer is using the laptop power button instead of the docking station power button.www. Create a restore point." .co m . D.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. E. Read the application release notes. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. "Pass Any Exam.CompTIA 220-701: Practice Exam B.actualtests. B. Boot the computer in Safe Mode. Defragment the hard drive. Call the department management to document the issue. Which of the following is MOST likely causing this? A. Decrease the size of the paging file. C. Run thechkdsk /f command on the system. they called the OEM and identify the problem. D. The customer can power up the laptop when using the power cord without the docking station. The laptop power cord is being used instead of the docking station power cord. They have had problems installing this application in the past. After initial troubleshooting. The laptop battery is defective and needs to be replaced. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. C. Any Time. lTe sts . Remove unneeded startup applications. Answer: A. C. D. Launch the File and Transfer Wizard. Answer: C QUESTION NO: 512 A.

D.actualtests. Describe the issue at the next staff meeting. It runs slower than the processor speed. Provides a logical connection between a workstation and the network infrastructure D. D." . Answer: B QUESTION NO: 514 The IP address: 192. Monitors sessions between two hosts C. C. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Class A B.0. Document the issue and the applied solution. It runs at processor speed. Post the solution on an online tech forum.com Ac tua lTe sts . C. It runs at half the processor speed. Any Time. It runs faster than the processor speed.10 is an example of which of the following address classes? A. Class B C. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Class C D.CompTIA 220-701: Practice Exam B.168. Assigns IP address to the workstation B. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.www.co m 159 . B.

com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. Hubs only support TCP/IP protocols. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. The customer has required all personal information be migrated to the new computer including favorites. SPX B. A hub directs traffic between locally attached computers. Which of the following should they do NEXT? "Pass Any Exam. Use the USMT to export the data from the old system. A. IP Answer: C. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced." . and import it to the new system. NetBIOS C. cached website credentials and desktop preferences. Any Time.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.www.co m 160 .CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). A hub broadcasts all traffic to all ports. From Windows Explorer. Useregedit to export the user data to the new system. A.actualtests. TCP D. C. B. D. DLC E. Hubs are limited to a bandwidth of 4Mbps. B. C. D. copy the users profile from the old system to the new system.

B. Dispose of the monitor in the trash. The power management settings on their laptop are set to disable the internal NIC. The laptop is not receiving enough power from the battery so the battery should be replaced. The laptops NIC needs updated drivers. Which of the following is the BEST option to solve this issue? A. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Which of the following should the technician do? "Pass Any Exam. B. Disassemble the monitor to prepare disposal of parts independently. D. Update the drivers for the video card. Dispose of the monitor according to applicable environmental regulations. D. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad.co m . C.actualtests." . D. Answer: A QUESTION NO: 522 A. the technician notices files that pertain to other employees. they can connect to the network. Lower the pointer speed in the Mouse Control Panel applet. C. Update the drivers for the touchpad. C. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. If they connect the AC adapter. Any Time. Discharge the CRT prior to disposal. B.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. The laptop is not receiving enough power from the battery so a second battery should be installed. Which of the following is the MOST likely cause? lTe sts .www. While preparing the files for the disc burning.CompTIA 220-701: Practice Exam A. Format the hard drive and reinstall the OS.

Carry it with the protrusion on the back facing your body.co m 162 . providing standard permissions. Carry it with the screen closest to your body. Delete the files off the portable drive once they are finished burning the disc.com Ac tua lTe sts . B. D. Tell the user that they will return later in the day once they have cleaned their desk. D. Provide copies of the files to the people named on them. they cannot identify their username. Organize theusers papers into file folders. The user is quite messy and has a lot of paper strewn about. D. Keep the files on the portable drive and then look at them later for confidential material. C.actualtests. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Schedule a later time to call them back once they remember their username.www. The technician needs to work on the issue but is distracted by the users mess.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Report the issue to theusers manager and return the next day to work on the issue. C. Carry it by holding it upside down by the base. Reset the password for them and inform them of their username. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Carry it by using both the power and video cords for stability. B. "Pass Any Exam. B. C. Which of the following actions should be taken? A." . D. C. B. Call the person that wants the disc burned andask them if they can look at the files. Create a new account for the user. however. Follow thecompanys established guidelines to reset passwords. Which of the following should the technician do? A. Any Time.

D. B.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Answer: C "Pass Any Exam. Attempt to replicate and verify the issue. put on hold. C. Which of the following should be the FIRST course of action? A. Open the case and determine the cause of the noise. D. Receive. Receive. Listen to callers concern without interrupting and being judgmental. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Verify that the user has not made any OS changes." . Respond by informing caller to slow down and change their attitude. D. Receive. ask for help and respond. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. C.co m 163 . put on hold and forward. Ask the caller to call back when they are in a better mood. Respond by asking the caller to slow down and repeat the concern twice. evaluate and respond. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Check the BIOS for temperature changes. Receive. interpret. C.actualtests. A customer reports that when the computer starts up. Any Time.www. it sounds like an airplane taking off. give first impression. Which of the following would be the MOST effective way to respond to this call? A. and forward. understand. B.

24 volts D. D. B. Which of the following is the BEST course of action? A. B. Which of the following is the BEST course of action? A. Which of the following is the BEST course of action? A. Write down error code and ask for assistance. At the same time. Put the customer on hold just for a few minutes.com 164 Ac tua QUESTION NO: 532 lTe sts . Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. a co-worker asks the technician for assistance. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Forward the customer to another technician in order to listen to the co-worker. 32 volts Answer: B A technician is on the phone with a customer. Avoid the incoming call and call back later. Answer: B QUESTION NO: 533 A technician is responding to a customers call." . 6 volts B. Ask the customer's permission to put them on hold. Forward the customer to another technician. Any Time. C. C.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. "Pass Any Exam. Update the OS with the most recent patches. Research online forums for assistance. 12 volts C.actualtests.co m . Email the manufacturer with the details of the issue.www. The technician receives another incoming call from the technician's friend. D.

QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Replace the workstations NIC. Reinstall the firewall software. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network." . Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Formulate another theory as to what might be causing the problem. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. C. Put the customer on hold just for a few minutes and assist the co-worker. Which of the following troubleshooting steps should the technician perform FIRST? A. D. Which of the following troubleshooting steps should the technician take NEXT? A.CompTIA 220-701: Practice Exam B. Any Time.com Ac tua lTe sts . disabling the firewall did not help the issue. B.actualtests. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. C. After speaking with the user.co m 165 .www. C. the technician believes that firewall settings may be the cause. D. D. however. Replace the motherboard and perform a system restore. Answer: D "Pass Any Exam. B. Use Windows Recovery Console to perform a repair installation of Windows. Replace RAM modules and verify that all other system components are operating properly. Contact the user to determine if any recent changes have been made to the computer. Document that disabling the firewall did not solve the issue and call another technician for assistance.

Answer: B QUESTION NO: 539 "Pass Any Exam. The technician speaks with the user. B. B. C. Which of the following can the technician recommend? m QUESTION NO: 537 166 . D. Ignore the content and complete the repair. Use a signal attenuator." . C. a technician discovers content which they believe may be illegal.com Ac QUESTION NO: 538 tua lTe A.www. Which of the following should the technician do NEXT? A. Use a surge protector. D. Insist that the user immediately delete the content. Establish a theory as to what caused the changes to the computer. B. Install anti-spyware and run an initial scan. Use an uninterruptible power supply (UPS). D.actualtests. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Report theusers story to management and wait for further instructions. C. Answer: D Answer: A While troubleshooting a problem on a users computer. Plug the computer into a different power outlet. Perform a virus scan and evaluate the results. sts .CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Report the situation to the appropriate authorities. Delete all the illegal content from the user's computer. Which of the following describes the BEST course of action? A. Any Time.

B. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. D.com Ac tua Which of the following RAM types requires that all available memory slots be filled. from computers which are in for repair. For backup purposes and if the technician deems it necessary. It is not appropriate unless the content is public knowledge. resulting in the need for continuity chips in otherwise unused slots? lTe sts . DRAM D. For backup purposes and with thecustomers permission.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. Excessive humidity C. It is never appropriate to copy acustomers data. Answer: C QUESTION NO: 541 A. Which of the following is the BEST course of action? A. A corrupt software driver B. Any Time. C. random characters? A. C. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. Notify the customer about their stolen data." . Report the situation to appropriate authorities. A low toner cartridge "Pass Any Exam. Confiscate the co-workers personal storage media.actualtests. B. RDRAM C. When is it appropriate to make copies of a customers confidential data? A. D. DDR3 B.www.co m 167 . Ignore the situation so as to avoid workplace conflict.

CompTIA 220-701: Practice Exam D. HTTPS C. D. KVM switch B. Docking station D. WAP D.com Ac tua A. HTTP Answer: A "Pass Any Exam. Windows XP Professional. WEP B. TV tuner card C. WindowsVista Ultimate. Windows 2000.www. Video capture card lTe If using Windows Media Center. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application." . which of the following hardware components needs to be installed? sts . Windows XP Home Edition. B. C.co m 168 .actualtests. Any Time.

co m . Which of the following components should the technician replace? A. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. WAP C. SFTP B. CMOS battery C.www. 1024GB D. Although Windows XP lets you format only up to 32GB but can read larger volumes.actualtests. L2 cache B. Any Time. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. WPA D. 32GB C. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Processor D.com 169 Ac tua lTe sts ." . 16GB B.

Explanation of error codes Answer: A. Passive C.co m 170 ." . Check the wireless card to be sure it is seated correctly. 2335 D. 80 B. Heatsink B. 110 C.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.com Ac tua lTe sts .C. Active Answer: D QUESTION NO: 552 By default. Devices by type B. 3389 Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. RAM capacity C. C. A. which of the following ports is used for Remote Desktop (RDP)? A. Liquid D. Hidden devices D. Check to see if wireless is turned on. Mapped network drives F. B.www. D.actualtests. Check the software for a complete install. Check the wireless card for antenna connections. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). I/O address ranges E. Any Time.

Multimedia B. is used for Telnet? A." . 23 B. 25 C. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Capture D.co m 171 .com Ac tua QUESTION NO: 555 lTe sts . Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. TV tuner C.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers.actualtests. 80 D. SATA D. by default. Wireless card C. Any Time.www. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. NIC B.

Any Time. Bridge B.co m . The technician has determined this can be done. Enable Boot Logging C. HTTP C. Operating system B. WAN B.CompTIA 220-701: Practice Exam A. Memory C." . VPN D. Router C. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing.www.actualtests. Last Know Good Configuration D. but the motherboard needs an update. Safe Mode with Command Prompt B. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC.com 172 Ac A. Crossover cable "Pass Any Exam. Firmware D. Which of the following would be the BEST recommendation to the customer? A. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Which of the following must the technician update? sts .

B. Use the Safely Remove Hardware icon in the System Tray.com Ac A.co m Answer: A 173 . Any Time. a technician should advise the customer to: A. C. Send the drive to a data recovery company. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. B. Use the Safely Remove Hardware icon in the Control Panel.www. D. Answer: A "Pass Any Exam. D. change the password frequently. try and keep the same password so the customer can always remember it. C. D. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. use their telephone number as the WEP key. B. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed.CompTIA 220-701: Practice Exam D. Unplug the device from the computer. Which of the following should the technician do? . tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away." . try not to use numbers in the password. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Turn off the power to the USB device first then the computer. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. C.actualtests.

create the folder on a flash drive and then click and drag the new folder to the desktop. The power to the external displays docking station D. select new. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. rightclick on the desktop. and select folder. C. D. If the monitor has been degaussed recently B." . Improved performance B.co m 174 . The monitor driver version C.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. Which of the following is the FIRST item to check? A.com Ac tua QUESTION NO: 565 lTe sts . create the folder in My Documents then click and drag the new folder to the desktop. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP.actualtests. Improved security features C. use the run command and type folder.www. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Improved registry settings D. B. Any Time.

tua A technician wants to reinstall Windows operating system on a notebook computer. website where cookies are required. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser.www. When WindowsStarts. Which of the following is the FIRST action the technician should take? lTe sts . C. B. D. popup advertisement that has been blocked. Boot into BIOS/Setup and update the BIOS.co m . Have the user check external drives for media.actualtests. Have the user power off for five minutes then restart the system. press F8 and select Last Known good configuration. When Windowsstarts. B. The technician tries to boot the computer with the Windows CD in the drive. Which of the following is the FIRST step the technician should take? A. Boot into BIOS/Setup and change the boot sequence.com 175 Ac A. C. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Run a check disk operation on the hard drive. website that does not require a password to log in. D. Any Time. The technician explains this is a: A. "Pass Any Exam.CompTIA 220-701: Practice Exam A. B. Boot the unit in Safe Mode by pressing F5. Boot the unit in Safe Mode by pressing Ctrl/Esc. press F8 and select Safe Boot. C. Boot into setup/BIOS and check the Graphics options. B. the computer boots off the installed operating system on the hard drive. however." . Boot the unit in Safe Mode by pressing F8. C. Boot into BIOS and check the hard drive status. D.

com Ac tua A. Configure the printers IP to 127. Check the System Event log for over temperature entries. D.actualtests. Set the IP address to match the gateway address. Which of the following is the BEST course of action to take? . Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Check to see if the monitor and computer are powered by a UPS. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Unplug and then re-connect all cabling to the components. Any Time." . C.co m Answer: A 176 . Update or reinstall the display driver. Answer: C "Pass Any Exam. B. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Remove the battery and run the laptop on the external power supply. Run the computer until the error occurs then find where the source of the heat is. C. D. Ask the customer how the laptop is being used when it reports the error.CompTIA 220-701: Practice Exam D.0. Set the printer to DHCP. Which of the following would be the NEXT troubleshooting step? A. B. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model.0.1. Ask the customer what is occurring when the display is lost. C.www. B. Enable print sharing from the main computer. secure website. D.

but only in monochrome. Remove the power and check the position of the jumpers on the motherboard. The technician arrives and finds the printer is online but there are not any lights on the network card." .actualtests. have each user remove and re-install the printer to update the driver. check the printer properties on the server. check the printer for paper jams in the path. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. cycle the power on the printer and observe the boot process. Any Time. Consult the maintenance manual for the error code. The technician knows the print server had maintenance done over the weekend that included driver updates. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. Answer: B QUESTION NO: 576 "Pass Any Exam. B. D. Replace the video card because there is no display.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times.www. C. B. D. power cycle the printer to update the driver. The NEXT action would be to: A. B. Which of the following is the BEST course of action to determine the cause? A. pauses and then repeats. The NEXT step to evaluate the problem is to: A. C. replace the network card in the printer. have the customer clear the print queue and reboot. flash the firmware on the printer to match the new driver.co m 177 . power off the printer. C. Check the quick setup guide for BIOS settings.com Ac tua lTe sts . D.

co m 178 ." .CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. WPA2 B. WPA D. Password authentication B. Standby B.www. WPA encryption D. WEP C. Sleep D. WPA.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Smart card authentication C. Which of the following security technologies is this considered? A. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Hibernation C.actualtests.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Any Time. Computer Browser "Pass Any Exam. Which of the following Windows services is not starting during boot? A. Biometric authentication Answer: D QUESTION NO: 578 A.

www. Turn the monitor on/off. reseat the video card. check the power cable on the monitor. BIOS C. try turning the monitor on/off. Southbridge B.actualtests. Add Hardware Wizard C. check the power cable on the monitor. Print Spooler D. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC." . reseat the video card in the PC.co m . BIOS "Pass Any Exam. check the video cable from the monitor to the PC.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . C. The technician on call determines that the PC is powered on and is not in standby mode. Northbridge B. Reseat the video card. DMA controller D. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Check the video cable from the monitor to the PC. check the video cable from the monitor to the PC. Answer: C QUESTION NO: 581 A. Turn the monitor on/off. D. Which of the following steps should the technician recommend the user take in order to resolve the problem? A.CompTIA 220-701: Practice Exam B. try turning the monitor on/off. B. Any Time.

Any Time. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Verify that the power button is plugged into the motherboard.com Ac tua lTe sts . Southbridge D. BIOS D. Answer: A "Pass Any Exam. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.actualtests. Which of the following is the NEXT troubleshooting step the technician should take? A. C.CompTIA 220-701: Practice Exam C. B.www. Check the power outlet to verify it is supplying power." . DMA controller C. D. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Southbridge C. Check the power supply for voltage output.co m 180 . Northbridge B. Northbridge B. Replace the power button. CMOS D.

The technician can ping the users workstation and the printer. Case open switch D. Slot A Answer: A A.actualtests. Biometric password B. Theusers workstation has a faulty NIC. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . 478 B. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). The printer has corrupt drivers.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. "Pass Any Exam.www. D. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A." .co m 181 . B. The printer is no longer the users default printer. The printer has a faulty NIC. Any Time. C.com Ac A user reports that they are suddenly unable to print to a network printer. 775 C. 959 D. Port triggering C. The technician can also print a test page from another workstation. It was working fine yesterday.

however. D. Set automatic updates to download only.CompTIA 220-701: Practice Exam A. C. DDR2 E. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Disable all file shares.co m . Unplug the PC and put on an anti-static wrist strap. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Update the virus definitions and start a scan for viruses. Verify when the last time the computer was working correctly was. C. C.com 182 Ac tua lTe sts . they do not want the updates to interfere while they are working. Which of the following should be selected to BEST meet the user's needs? A. B.www. Dual-core Answer: A." . Turn on Automatic Updates. B. B. Multi-core B.actualtests. Which of the following is the FIRST thing the technician should do? A. "Pass Any Exam. D. Turn off the firewall. Which of the following is a best practice? A. Inform the customer of how long it might take to resolve the problem. Update the antivirus definitions. Assign a password complexity policy. SODIMM D. PCI express C.E QUESTION NO: 590 When troubleshooting an issue with a customer. Any Time. Update the network device drivers.

WPA D. Check power on theusers laptops. Check the print queue.actualtests.CompTIA 220-701: Practice Exam D. Username/password B. Which of the following file systems should the technician select? A. FAT16 B. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. C. NTFS D." . lTe Several users report their print jobs did not print to the local shared printer.co m 183 . MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.www. HPFS C. FAT32 "Pass Any Exam. B. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops.com Ac tua A. Check the domain print server. Any Time. D. Fingerprint scanner C. Set automatic updates to download and install. Which of the following is the FIRST thing a technician should check? sts . Check the network connections.

Where should the technician make the necessary boot order changes? A. C. Check the boot order in the BIOS. Backup Manager C. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.com 184 Ac QUESTION NO: 598 tua lTe sts . Motherboard settings B. Check the CMOS battery. Answer: A After several months users report that their computer runs slower.co m . Check for incompatible hardware. The problem is related to large files being deleted.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot.www. The technician needs to change the computers settings to boot from a recovery CD. Firmware settings C. Jumper settings D. D. Check the disk for scratches. B. Task Manager B. Any Time." . Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam.actualtests. Task Scheduler Wizard D. a technician notices that the software hangs during the hardware detection phase. How should the technician troubleshoot this issue? A.

The installation CD is not available. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. ATX B. A network interface card B.www.co m 185 .com Ac A. Right-click My Computer icon.actualtests. Check the printers BIOS. Right-click My Network icon. select Properties B. select Properties D. Any Time. Right-click System Tray. C. D. AT C. Check the USB port. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Which of the following is the BEST solution to locate the correct drivers? A. PC/XT "Pass Any Exam. A cable modem D. select Properties C. An asynchronous modem C. B. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. Add Hardware Wizard. Right-click Start menu." . Check the manufacturer's website.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A.

From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. Manually on the printer C. NTP B. where would a technician go in Windows to print out a test page? A.co QUESTION NO: 604 m . From theprinters drivers B." . SMTP D. PPTP C.CompTIA 220-701: Practice Exam D.com 186 Ac tua lTe sts .actualtests. ACL Answer: A QUESTION NO: 603 When a job fails to print. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. Any Time. From the printer properties page D. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. NNTP B.www. RDP D. TELNET C.

www. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub Answer: D "Pass Any Exam. Modem lTe Which of the following network devices interconnects networks together? sts . Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Full duplex D. Router D.com Ac tua A. Port mirroring C. Hub C. Half duplex B.CompTIA 220-701: Practice Exam A. Modem C. Switch B. Hub B. Modem C.co m 187 . Bridge D. Router D. Switch B.actualtests. Any Time." .

thermal. B.co m 188 . The control panel C. D.com Ac Answer: D tua lTe sts . A maximum of two computers can share a local printer verses unlimited users can share a network printer. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. while the inkjet printer can only use ink cartridges. Any Time. The writing element B.www.actualtests. C. Laser printers fuse the image to the page. D. inkjet." . while an inkjet printer sprays the image on the page. The power supply D. C. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. B. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. while an inkjet printer fuses the image to the page. Laser printers use toner. Laser printers melt the image onto the page. A local printer has a small footprint and cost less money than a network printer that has a large footprint. and impact printer? A. The interface Answer: A "Pass Any Exam. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. while laser printers can be harmful to the environment. Ink jet printers are safe for the environment.

Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. but the printer does not print the job. C. which of the following is the minimum default resolution setting that Windows XP supports? A. ATX C. . 800 x 600 "Pass Any Exam. D. B. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. The application used to create the document is incompatible with the printer. Outdated or corrupt print driver.www. B. company's intellectual property and proprietary information. Printer configuration is incorrect. Which of the following may be the cause? A. customer's personal files and professional data. 640 x 480 B. Any Time. equipment from abuse and misuse. C.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. BTX B.com 189 Ac tua lTe sts A. D. person who would be directly affected in the case of a breach.actualtests. which of the following provides the MOST room for effective cooling? A.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . A print job is waiting in the print queue." . NLX D.

Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. EGA's was 640 x 350.com Ac tua lTe sts . B. SD flash drive C. optical drive.CompTIA 220-701: Practice Exam C. number of installed hard drives. D.co m 190 . and SVGA resolution is 800 x 600. C. C. Any Time. solid state drive. the back up tape drive configuration. SODIMM D. the number of partitions across multiple hard drives. 800 x 640 D.www. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. Answer: A "Pass Any Exam. CGA's resolution was 320 x 200 . D. B. network drive. DVD/RW drive B. how data is distributed between multiple drives. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A.actualtests." . hot swappable drive. QUESTION NO: 617 A CD drive is a type of: A.

AGP slot D. it is important for the output to be: A. Any Time. it must have which of the following? A. Thermal grease between the fan and theheatsink B. Thermal grease between the processor and the fan C.co m . upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . Automatic voltage detection between 110 and 220 voltage is provided.com 191 Ac A.actualtests." .3 volts of power to the computer. D. B. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. auto sensing from 100 to 240 Volts. equal or greater than the original power supply wattage. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. C. Thermal grease between the processor and theheatsink "Pass Any Exam. The computer can run faster because of the larger power source. equal or lesser than the original power supply wattage. IDE drive C.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. tua On a desktop computer. Automatic integrated surge protection is provided through the upgrade. The addition of 3. D. DIMM chip B. C.www. equivalent to the original power supply wattage. Two processors installed on the motherboard D. B.

The computer will overheat.co m 192 . The memory speed will decrease. The barcode scanner should be set up in the computers BIOS. C." .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The scanner must be configured to read the code(s) desired. "Pass Any Exam. D. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO).www. The computer will not pass POST. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. B. C.com Ac QUESTION NO: 626 tua lTe sts . B. Which of the following statements is MOST likely true? A. The OS will have to be reinstalled. Answer: A When installing a barcode scanner on a computer. Any Time. the computer must be equipped with which of the following? A. Double the clock speed on a 32-bit processor B. Hyper-threading technology D. Hyper-V technology C.actualtests. D. The flatbed scanner must be removed. which of the following should occur? A. The scanner must be installed between the PS2 mouse and the computer.

Laser Answer: A QUESTION NO: 629 Answer: A. The power supply is not connected to the system board. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Cooling fan C. To provide additional USB ports for the laptop E. A memory chip is defective.B QUESTION NO: 630 The user states the desktop computer is very noisy. The CRT display has failed. D. Which of the following could be contributing to the noise? (Select TWO).com 193 Ac A.ini file." . Impact B.co m . C. Which of the following is the possible cause? (Select TWO).www. CPU B. Hard drive "Pass Any Exam. sts .D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. B. E. Duplex C. Any Time. A. Windows has a corrupt boot. To allow additional power to be available to the laptop when docked C. To provide additional software security to the laptop D.CompTIA 220-701: Practice Exam A. To allow LAN/WAN switching Answer: A. Inkjet D. A PCI card is not correctly seated.actualtests. To allow peripheral devices such as a monitor to remain attached B.

D. Boot to Last known Good Configuration. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems.actualtests. Memory chip Answer: B.CompTIA 220-701: Practice Exam D. The repairs go as planned. Document the work done at the firm.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. D. Boot from LAN. relaying details of the repair to save the technician time. leave a copy for the company owner. asks to have a single-connection that will carry video and audio to and from the PC. DVI-D "Pass Any Exam.www. Document the work done at the firm. C. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. and due to space constraints. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Boot in Safe Mode." . Which of the following would be the BEST course of action for the technician to take? sts . B. Motherboard E. Document the work done at the firm and leave the company owner a voicemail. C.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Any Time. B. ask one of the assistants at the company to contact the owner. QUESTION NO: 632 A.co m Answer: B . Which of the following technologies is capable of this functionality? A. Boot from Emergency Boot Disk. the owner would probably not want to be bothered during the work day. and personally contact the owner to update on the status of the repairs.

PC card 7. B. B. The motherboard jumpers need to be properly configured.1 D. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A.www. Keep the hard drive within acceptable temperature ranges.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . which of the following is true? A." . PC card 8. Express card C. Keep the power supply within acceptable temperature ranges. DVI-I C.CompTIA 220-701: Practice Exam B. Any Time. C. D. Memory has to be installed in same speed and size modules. Mini-PCI card B. Memory has to be installed in matching pairs. using chips equal to or larger than 1GB in size. Keep the processor within acceptable temperature ranges. C. "Pass Any Exam. VGA D.actualtests.com Ac A. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.co m 195 . in marked matching slots. Keep thenorthbridge chip within acceptable temperature ranges.

Due to limited ability to conceal cabling within walls. Satellite D. Use Windows built-in Disk Management utility and format the disk. WiMAX B. Fractional T1 C. STP Answer: D "Pass Any Exam. Which of the following would be the MOST cost effective cable to choose? A. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Run a high powered magnet over the drive several times. Reformat the hard drive.www. UTP B. Memory has to be installed in marked matching slots. Any Time. the company is being forced to run the lines along power wiring and overhead lighting.com Ac tua lTe A. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Fiber D." . Coaxial C. using at least five passes.actualtests.co m Answer: A 196 . C. Use a multi-pass third party formatting utility. D.CompTIA 220-701: Practice Exam D. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. B.

com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Security Center B. Two C. Device Manager C. A. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.www. Four D. Windows Defender D.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Windows XP Professional E. Which of the following operating systems currently include this functionality? (Select TWO). Windows 2000 Pro C. One B.C QUESTION NO: 642 A.actualtests. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Windows Vista Home Premium Answer: A. Fuser "Pass Any Exam.co m . Any Time. WindowsVista Ultimate B. WindowsVista Business D." .

Full duplex C." . Ribbon C. 10Mb D. 100Mb B. Liquid ink Answer: C QUESTION NO: 644 Network hubs.10.co m . ping f 189. ping t 172. ping a 192.18.11 B.5 D.com 198 Ac tua lTe sts .168.actualtests.www. ping v 10. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .5 C. "Pass Any Exam. Toner D. can run at which of the following modes? A.68. edit C. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.CompTIA 220-701: Practice Exam B.16. msconfig B.1.0. by design. Any Time.122.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. regedit D.

www. MSIEXEC . B. MSCONFIG was used to execute the system. B.ini file. The monitor is not plugged into the video card.actualtests. MSCONFIG was used to execute the win. PERFMON B. The physical printer online light is lit. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. the operating system will only recognize 1GB of RAM. D. MSCONFIG C. Which of the following is the MOST likely cause of the issue? A.com 199 Ac A technician is adding RAM to a PC.ini file. The PC BIOS does not support the new RAM size. Upon power on. MSCONFIG was used to disable the computer services. Which of the following is the MOST likely "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. D. C." . no errors are reported and the data cable is connected. MSTSC D. The BIOS revision is the latest version. MSCONFIG was used to enable the computer services. The RAM has been inserted backwards in their slots. Any Time.co Which of the following utilities is used to perform a baseline on a hard drive? m . C. Which of the following choices is MOST likely the cause? tua lTe sts A. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing.

System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A." . Device Manager D. The Print Processor has been changed in Printer Properties. localhost 128. System Information D.CompTIA 220-701: Practice Exam cause of this problem? A.0. The Use Printer Offline option is not checked. Any Time.0.1. Control Panel B.0. My Computer C. Component Services Answer: A "Pass Any Exam.com Ac tua lTe sts .0.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.0 B. C.1. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. Performance Logs and alerts C.co m 200 .0. B.www. The Printing Preferences has been changed in Printer Properties. ipconfig 127. The Use Printer Offline option is checked.1 D. ping 127.0.actualtests. D. Computer Management B. ping 128.1 C.

" . Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Computer Management C. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.com Ac tua lTe sts . Component Services D. Any Time. System Tray "Pass Any Exam. Performance Logs and Alerts D. Computer Management B. Computer Management B.co m 201 . Control Panel D. Device Manager C. My Computer B. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Performance Logs and Alerts B. Startup Menu C.actualtests.www. Device Manager C. Performance Logs and Alerts D.

Any Time. System Properties C.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . System Properties B. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. msinfo32 D." . System Configuration B. cmd B. dxdiag C. System Information C. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. Power Options "Pass Any Exam.actualtests.www. Task Manager D. Task Manager D. System Information .com Ac tua lTe sts A.

actualtests.com Ac tua lTe sts . 4. 122.1. Simple File Sharing B. Performance C.100. Power Options B. Any Time. 192.co m 203 . Event Viewer C.1 B.100 C.168.1.168. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A." .168. Hardware Wizard D. Hardware Wizard D. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Hardware Wizard D.1 D.www.1 Answer: D QUESTION NO: 665 "Pass Any Exam.CompTIA 220-701: Practice Exam B. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. Simple File Sharing C.1.10. 172.

actualtests. 64 Answer: C "Pass Any Exam.com Ac tua lTe sts . 26 D. 10 B. 10 C. 26 D. 10 B. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A." .CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A.www. 63 D.co m 204 . Any Time. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 8 B. 26 D. 16 C. 12 C. 8 B. 12 C.

CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A.co m . CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . C. Allows multiple computers to communicate with each other in a network.www. 802. and there are no error codes or beeps. and mouse. Which of the following components is the MOST likely at fault? A.11n C.11g B. The battery is full and the laptop is plugged in.11b D. Fan B. Router B.com 205 Ac A." . DSU C. B. keyboard. and that it gets unusually hot. Any Time. 802. Allows multiple users to have access to a central gateway. 802.actualtests. D. Modem D.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. CPU "Pass Any Exam. 802. Connects multiple computers to one monitor. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. Connects multiple users to one computer.

com Ac tua A." .www. MSDS D. Spam D.CompTIA 220-701: Practice Exam C. Battery D.actualtests. Produces unsolicited advertisements via pop-up messages lTe sts . Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Unsolicited mail that is sent electronically C. Collects user and program information usually for malicious purposes D. Cable ties B. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.co m 206 . Code that waits for a specific response before activating B. Any Time. Logic bomb Answer: B "Pass Any Exam. ESD strap C. Trojan C. Worm B.

com 207 Ac tua lTe sts . Worm C. Virus B. Windows Vista Home B. WindowsVista Business C. Disable in the BIOS. B. Unplug from the USB port.co m . WindowsVista Premium D. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A." .www. Any Time. LAN D. VPN C. C. "Pass Any Exam.actualtests. Safely Remove Hardware Function. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Adware D.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. WAN B.

Restart the OS. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Start> Run>typecmd > nslookup B. Start> Run>typecmd> dir D. A record of the administrative passwords C. Establish a theory of probable causes of the incompatible driver D.actualtests.www. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Cycle the power to ensure that thent driver works B. A complete restore of the hard drive D. Start> Run> typecmd > ipconfig C. Any Time. Escalate the problem to the next higher tier support shop C.CompTIA 220-701: Practice Exam D. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam.com Ac tua lTe A. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A.co QUESTION NO: 681 m 208 . An established recovery point B. Document findings." . Which of the following is the FINAL step that should be performed? .

168. Shut down C. WiFi Card "Pass Any Exam. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. B. 192.127 B.1. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.1 D. Check to see if the NIC is functioning. Hibernate D. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . 255. Check thatWiFi is enabled.0. Suggest they move computer around. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. they are not receiving any WiFi signals.0. Which of the following should the technician do? A.255. C." . Ask if they have a modem.com Ac tua A technician wants to configure a Windows XP Pro laptop. Any Time.255. however.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. D.co m 209 .10.254. NIC B.actualtests. 169. The laptop also needs to be able to resume quickly from this mode.1 C. 127.255 Answer: D A. Stand by B.www.

Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. B." . Contact the customer with a follow-up call. Have the customerrestart the computer to reset the keyboard for the customers profile.com 210 Ac tua A. Email an assistant at the business to see if they are satisfied with the services rendered. D. Right click on the print job and select resume.actualtests. Contact the customer with a follow-up call.CompTIA 220-701: Practice Exam C. Right click on the print job and select properties. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Question the customer to determine if they are using the embedded keyboard for the first time. D. Email the business owner and offer discounted services for the next system upgrades. Which of the following is the NEXT action to take? A. C. C. B. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Right click on the print job and select cancel.co m Answer: B . inquiring how the systems are running and offering any additional assistance. The customer had the laptop working properly all day in a docking station setting. lTe sts A week ago a technician completed several upgrades for a business. Bluetooth D. The technician has not heard back from the client. C. but is now attempting to use the laptop's embedded keyboard.www. Right click on the print job and select restart. B. "Pass Any Exam. Any Time. Which of the following would be the BEST course of action to take? . inquiring when the next system upgrades can be started and offer discounts.

/b D.INI file C. Where would be the proper place to configure this? A. /r B. BIOS D. Modem C. Any Time. Check the keyboard drivers in Device Manager and reload if out of date.co QUESTION NO: 691 m 211 .www. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? .CompTIA 220-701: Practice Exam D." . BOOT.com Ac tua lTe A. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. /v C.actualtests. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. PXE Boot Rom B. Bridge D. Switch B. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A.

RAID 0 B. Which of the following is MOST likely failing? A. RAID 10 "Pass Any Exam. RAID 1 B. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 0 B. RAID 1 C. CPU Fan C. Optical Drive D. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A.actualtests. Which of the following RAID arrays is the technician using? A.com Ac A. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 5 D. RAID 5 C. RAID 6 D. Any Time.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 1 C." . RAID 5 D.www.co m 212 . Processor B.

The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. RG-6 C. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. RJ-45 B. Fiber B." . Coaxial D.www. ST D. Any Time.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. UTP .com Ac tua lTe sts A.co Which of the following cable types contains a foil shield inside the jacket? m 213 . especially Ethernets "Pass Any Exam.actualtests. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. STP D. STP B. Fiber C. CAT6 C.

com Ac tua lTe sts .actualtests.11n C.11g D. Fiber B. 802. BNC C.www. Bluetooth "Pass Any Exam. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. 802. Satellite C. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. UTP C. 802.11a B. DSL D. Coaxial B. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Any Time. Fiber D. ST D." .CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. RJ-11 B.co m 214 .

Cable C.www. Spam D. Any Time. Botnet B. Spyware B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Spam C. Botnet C." . Fiber D.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .actualtests.com Ac tua lTe A. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Adware D. Adware sts . Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. DSL B.

Worm D. Uninterruptible power supply C. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Power strip B.actualtests.com Ac tua lTe sts QUESTION NO: 709 . Spam B. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A." . Adware C. Spyware C. CD B. Botnet D. Floppy C. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.CompTIA 220-701: Practice Exam A. Internal hard drive D. Surge protector D.www.co m 216 . Any Time. Network Answer: A "Pass Any Exam. Spyware B. without actually installing it on the workstation? A.

ROM drive C. C. 12Mbps.www. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. USB thumb drive D. "Pass Any Exam.actualtests. SMTP D. B. DVD.co m 217 . ATX B. Micro ATX C. 480Mbps. FTP B. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. IDE hard drive B.com Ac tua lTe sts . NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. HTTPS C. Any Time." . 400Mbps. 800Mbps. AT D. D.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.

20 or fewer D. Fire resistant B. In addition. 10 or fewer B.com 218 Ac tua lTe sts . 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Lower latency C. AC or DC Voltage C. 6/12 Volts DC or 12/24 Volts DC D. the customer reports the NIC link lights for that computer are not on. 15 or fewer C.actualtests. 110/120 Volts AC or 220/240 Volts AC B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A." .www. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. Any Time. Which of the following could be the problem? "Pass Any Exam.co m . Increases length of cable D.

D. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. C. Where can the technician locate the NTLDR files? A. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Switch is not working.CompTIA 220-701: Practice Exam A. Which of the following boot options will accomplish this? A. C. B. Network server is not working. Join the computer to the workgroup. Re-install the OS. Updating the device driver may help when an installed device isn't working properly. Safe Mode D.actualtests. you should update the device driver. Answer: D QUESTION NO: 719 After installing a network card. B.co m 219 . Which of the following is the NEXT step? A. Internet site is down. D.com Ac tua lTe sts Explanation: To troubleshoot this problem. the technician notices a yellow exclamation mark in Device Manager. Any Time. . NTOSKRNL "Pass Any Exam. Boot Mode B. Firewall is not working." . Update the device driver.www. Enable Boot Logging C. Remove and replace the network card.

Upgrade the memory. B.com Ac tua A. NTLDR C. C. Remove the battery. Connect the laptop to a monitor.co m 220 . Which of the following is the NEXT step to troubleshoot the issue? sts . Upgrade the video card. CONFIG.INI D.SYS D." . BOOT.COM Answer: B QUESTION NO: 722 When a computer is turned on.SYS B. D. but there is no video. NTDETECT. IO. C. Replace the power button. Replace the battery. which of the following is the FIRST process that runs? A. D. OS installation disk C. lTe A technician is troubleshooting a laptop.www. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed.CompTIA 220-701: Practice Exam B. Which of the following is the BEST solution? A.actualtests. Replace the LCD. When the laptop is plugged into an outlet it starts. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Change power outlets. B. Any Time. Answer: A "Pass Any Exam.

" . The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Additional memory needs to be installed. sts . The technician powers on the laptop and the drive is not detected. The system is overheating. The RAM is not seated properly. Check the manufacturer's recommended settings.www. B. The MBR B. Any Time. The power-management console C. Check the USB settings for the drive. Check if the drive is properly plugged in. The OS is not installed. Which of the following could be the issue? A. "Pass Any Exam.com 221 Ac tua lTe A.co A technician installs a new CD.ROM/DVD player into a laptop. Check to see if a disk is present in the drive. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). C. Which of the following should the technician do NEXT? m . C.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. Which of the following is the MOST likely issue? A. D. D. The AC/DC adaptor D.actualtests. B.

Insulting the subject to motivate a response C. printing on both sides of paper simultaneously. B. Any Time. Requesting public information B. communications in both directions one at a time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. Assuming a position of authority D. CMOS ROM C. Answer: D "Pass Any Exam.com Ac tua lTe sts . D. Hard Drive D. System RAM B.www.CompTIA 220-701: Practice Exam A.E QUESTION NO: 729 Social engineering is used to: A. B. D.actualtests. Answer: A QUESTION NO: 730 Where is the power on password stored? A. Flattery Answer: C. communications in both directions simultaneously.co m 222 ." . printing on both sides of paper one at a time. C. C. engage in harmless communication. to test sociological boundaries with in the company. to perform a technical risk assessment of employees within the company. acquire unauthorized information to achieve a goal. Asking passive aggressive questions E.

Port 23 C. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 23 C. tua lTe sts .www. Port 25 D. Any Time. It pings a workstation from a remote server. B. D. by default? A. Port 25 D." . C. Port 21 B. A tool that tells a user of the workstation that they have exceeded their memory quota. A tool that allows a user to connect to other computers. A tool that allows a workstation to tell the network that the workstation is present. C. Port 110 "Pass Any Exam. by default? A.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A.com Ac A. D. Port 21 B.actualtests. It blocks popup ads.co m 223 . A tool that allows a user to use the workstation as a telephone through the network. It retrieves email from the mail server. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. B. It holds a log of the last three passwords used.

electric shock felt on computer case. Any Time. RAM module is faulty C. Which of the following is the cause? A. Excessive movement between system memory and virtual memory. Processor is going bad B. overheating. D. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO).co m 224 .C QUESTION NO: 739 "Pass Any Exam. B. A recognized method of disposing hard drives that contain sensitive data. A method of recovering lost data from a hard disk. Printer E. The user described the problems as: occasional rebooting. USB C. System RAM Answer: B. and the hard drive stops working. Network D." .com Ac QUESTION NO: 738 tua Answer: A lTe A. Wireless router B. sts . Power supply D.www. A. Any damage to a hard drive caused by an intention or unintentional jolt or movement.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems.actualtests. C.

Which of the following utilities could be used to check if there is a remote device on the network? A. D. Which of the following should the technician do? A. A. F12) B. Start> Programs> Accessories> Command Prompt "Pass Any Exam. Ask another technician to take over support for this user.com Ac tua lTe QUESTION NO: 741 sts Answer: B ." . nslookup D. Start> Run>cmd B. B. Explain to the user they need to fill out a work order for the computer issues. Ask the user to call another technician for more in-depth assistance. Any Time. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO).co m 225 .www.g. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. C. Ctrl + Alt + B D. Start>Programs>Accessories>Communications> Command Prompt D. Help the user with every issue that they call about and put all other work orders on hold. ipconfig C. Start> Run> Accessories> Command Prompt C. netstat B. Shift + B C. F9. Function keys (e.actualtests.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A.

C. every time the user sends a print job to the printer.co m 226 . The manufacturer's documentation C.actualtests. Start> Control Panel> Run>cmd Answer: A. and all other users are able to print to the printer. A past technician's documentation D. Riser card D. Replace the paper in the printer. Which of the following places should the technician look to find the proper handling procedures? A. however. D. There are multiple printers in the office." . B. NIC C.D QUESTION NO: 743 A user is trying to print to a network printer. it does not print. PS/2 B. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Which of the following is the FIRST step that the technician should do? A. The cleaning label B. MSDS Answer: D "Pass Any Exam. Any Time. Restart the print spooler service. Confirm the printer name where the user is trying to print. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Reboot the workstation and have the user log in again.com Ac tua lTe sts .www.CompTIA 220-701: Practice Exam E.

which of the following is the BEST way to dispose of the old cartridge? A. Nine . prevent damage from weather.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Return to the manufacturer for recycling. D. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A.actualtests.co m When applying the security settings to a network. B. Seven D. provide protection from heat. Three C. LAN B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . C." .www. D. One B. prevent outside interference. C. Store in an air-tight container. assist with data transmission. Dispose in an incinerator. Put the toner into a sealed bag and then throw into the garbage. WAN. B. C. "Pass Any Exam. domain. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A.

B. D. Making sure the power supply will fit into the casing. Making sure that replacing the power supply is not cost prohibitive. Check to see if the network cables were terminated properly.actualtests. Check to see if the BIOS register the drive. B." . workgroup. Ensure that the CD drive is installed. Replacing it with a power supply made specifically for that unit. one power supply is as good as another.CompTIA 220-701: Practice Exam D. Check to see if theCD. D. D. which of the following would be the FIRST step to evaluate this issue? A. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. Ensure that shielded cable was used for the network. Make sure the network cable is seated properly in the users computer. C.co m Answer: B 228 .com Ac tua lTe A. Answer: C QUESTION NO: 753 "Pass Any Exam. C. sts When a component has a proprietary power supply what is the main limitation? . There are no limitations. C. Any Time. Make sure that the disc is a CD and not a DVD. B.www.Rom is compatible hardware.Rom is not reading a disc. Answer: D QUESTION NO: 750 A user reports that their CD. What should be the BEST first step to resolve this issue? A. Make sure that the network cable is not touching any other cables.

The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. background checks for users. Any Time. D.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Other equipment plugged into the same power strip/surge protector also will not turn on. Answer: C QUESTION NO: 755 A. An emergency recovery disk (ERD). retinal scans. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A.www." . What would be the questions to ask this customer? (Select THREE). Is another piece ofequipment.actualtests. Was the electric bill paid? D. Which of the following would be the BEST questions to ask the customer? (Select TWO). "Pass Any Exam. Did the computer and monitor work before? C. B. The customer says the tower computer will not turn on and the monitor will not turn on either. An established recovery point. Is it a LCD or CRT monitor? E.B QUESTION NO: 756 A remote Customer calls with a dead computer. C. lTe sts . D. A record of the ADMIN passwords.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. C. powering up? B. B. smart cards. What is the manufacturer of the power strip/surge protector? Answer: A. A complete back up of the hard drive. that is plugged into the same power strip/surge protector.co m . complex user names.

F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Can you or someone else check the circuit breaker for that receptacle? D. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Has any electrical work been done recently? G.www. How big is your electric bill? B. Standby B. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. What is the manufacturer of the power strip/surge protector? E." .co m .CompTIA 220-701: Practice Exam A. Any Time.C. Always on C.com 230 Ac A. Standby D. Create restore point D. Make a list of all programs that will need to be reinstalled in event of a system failure B. Wake on LAN "Pass Any Exam. Nothing should be affected C. Nothing.actualtests. Is another piece of equipment plugged into the same power receptacle and is it working? C. Hibernate C. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . What kind of equipment is plugged into the power strip/surge protector? Answer: B. Always on B. proceed with solution.

end the conversation C. the customer continually asks questions about every step being performed. Check that the tube and capacitors are intact D. Dispose through proper channels or send it to be repaired C.CompTIA 220-701: Practice Exam D. Put on an ESD strap and inspect the internal components B. Which of the following should the technician do? A.co Answer: B m 231 . Continue answering thequestions. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. D. Which of the following is the BEST solution? A. relax and try to be as calm as possible while working through the distraction C. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working.actualtests. Ask to be excused to use the phone to take a small break outside to get some air B. Explain that what is being done is extremely complicated and requires concentration. Say nothing." . Give them a list of blog sites and documentation that discuss the twoOSs D. Throw it in the trash.com Ac tua A. Any Time.www. It is getting to the point that is becoming a distraction. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. What is the BEST response to this question? sts QUESTION NO: 761 . Tell the customer that both are excellent choices B.

Replace all CMOS batteries in the office B. 60 to 90 days C.co m . Install a UPS in the office "Pass Any Exam. Annually D.actualtests. Have the user work after hours to finish their print jobs. C. Between 6 and 8 characters C. B. Between 10 and 12 characters B. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Give the user a dedicated printer. 90 to 180 days B. Install a generator in the office C. Give the user permissions to cancel other users print jobs.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Any Time.com 232 Ac A. D. Which of the following is the BEST option to alleviate this issue? lTe sts ." . Between 8 and 10 characters D. Raise the priority of the users jobs to the highest level.www.

Loading a full backup onto your workstation D.co m . and shuts down the computer B.actualtests. Which of the following should you try FIRST? A. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. There are UPSs connected to the equipment but they only last about 30 minutes. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Use software that in case of an outage saves your work. Rolling back to an earlier configuration B.www. Any Time. Retrieve the work from a hot site for the office C." . You decide to go to a prior restore point. closes programs. Suggest the computer be moved around. Preparing system for Automated System Recovery (ASR) C. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS.CompTIA 220-701: Practice Exam D. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. however they are not receiving any Wi-Fi signals. "Pass Any Exam. Which of the following is the action that is being performed? A. but the computers gives an error that the computer has not been shutdown properly.com 233 Ac tua lTe sts .

Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Ask if they have a modem. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. D.CompTIA 220-701: Practice Exam B." . Answer: C "Pass Any Exam. Smart card D.www. Any Time. Software firewall B. Which of the following would MOST likely solve the issue? A. C. Move the projector further away from the laptop. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. B. Ask for model number.ROM is not reading a disc. Which of the following is the FIRST step to take to resolve this issue? A. Change the power settings in Power Management. C.com Ac tua A. each time the customer closes the laptop the computer goes into standby. However. Check that the Wi-Fi adapter is enabled. D. D. Change the computer from a laptop to a desktop.actualtests. Ensure that the device is working in Device Manager.co m 234 .ROM has compatible hardware. B. Check to see if the BIOS registered the drive. Make sure that the disc is a DVD and not a CD. Change the power settings on the projector. Check to see if the CD. Biometrics C. C.

A. Which of the following questions should a technician ask this customer? (Select TWO). C. make the user promises to keep them quiet. D.com Ac tua lTe sts . B. E. Check to see if the monitor and system hardware are compatible. B. C. If the mouse has roller ball underneath could they examine it? B. What type of mouse is it? E. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. tell the user to call back when they have calmed down. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display." . A. Any Time. What is the manufacturer of the computer? D. D.www. Check for other equipment plugged into the same power strip/surge protector. What mouse driver are they using? C. Check the video cable to make sure it is still connected.actualtests. repeat back the issue to the user to ensure understanding. be stern with the user.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. Which of the following steps should be performed to check the monitor? (Select TWO).C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all.co m 235 .D QUESTION NO: 776 "Pass Any Exam. Move the mouse and/or press the space bar to check if the computer is in sleep mode. Answer: A. What is the manufacturer of the mouse? Answer: A.

" . C. Any Time. D. C. The hard drive location in the computer. Create a restore point. Which of the following should be checked? A. B. Upgrade all drivers. Perform backup of all data. Hard drive location in the computer.www. Update the anti-virus software. Which of the following should be done FIRST prior to the installation? A.co m 236 . Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. The manufacturer of the computer and hard drive. Which of the following should a technician check to resolve the issues? A. Connecting a loop-back plug B. B. Remove unneeded external components. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer.com Ac tua lTe QUESTION NO: 778 sts Answer: D . The manufacturer of the RAM installed in the computer. C. CPUheatsink seated properly. D. "Pass Any Exam. Printing to an older printer C. D. Failed fan in the power supply. Connecting to a parallel tape backup device D. Which of the following MOST likely uses a parallel port? A. B.actualtests. The amount of RAM installed.

actualtests. Always on C. Hibernate D.www.co m 237 . Establish a theory of probable causes of the incompatible driver." . Which of the following is the LAST step that should be performed? A. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Wake on LAN B.com Ac QUESTION NO: 782 tua lTe sts . Standby B. B. Cycle the power to ensure that thent driver works. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Escalate the problem to the next tier support. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Any Time. Standby D. Always on C. Document findings. actions and outcomes.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. C. D.

Which of the following should be done to ensure safety? A. the customer is asking questions wanting to know every step being performed and why. Explain that what is being done is extremely complicated and requires concentration. Answer: D QUESTION NO: 785 A. B.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Answer: D QUESTION NO: 784 A CRT has stopped working. C. It is getting to the point that is becoming a distraction. Six C. Ask to be excused to use the phone to take a small break outside to get some air. Eight D. Continue answering the questions. relax and try to be as calm as possible while working. D. two monitors. Any Time.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. CRTs are being replaced by LCDs. Which of the following should the technician do? A. Check that the tube and capacitors are intact. Send them off on a small task to get a moment to concentrate and finish the job. Twelve Answer: A QUESTION NO: 786 Two workstations. Dispose through proper channels or send it to be repaired. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. two printers. and a mini refrigerator are plugged into one power strip in a single outlet.actualtests. C. Put on an ESD strap and inspect the internal components. B. "Pass Any Exam. B. D." .www. Throw it in the trash. Move some of the devices to other outlets and replace the power strips with surge protectors.co m 238 . Zero B. Which of the following is the BEST solution? A.

closes programs." . C. Restore all files from a storage device. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Any Time. D.com 239 Ac A. Install a UPS in the office. D. Replace the CMOS batteries to all affected equipment. D. Which of the following actions should the technician perform FIRST? A.actualtests. B. Have employees shut down their computers before they leave and perform the calculation during their down time. There are UPSs connected to the equipment but they only last about thirty minutes. Setup a hot site for the office so all data will be backed up. Install software that saves work. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Have an employee work nights to perform the shut down. "Pass Any Exam. Load a full backup onto the workstation. D.www. Install power strips in the office. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. and properly shuts down the computer.co m . Install a generator in the office. B. Replace the power strips with UPSs and eliminate the extension cords. C. C. Prepare system for automated system recovery (ASR). B.CompTIA 220-701: Practice Exam C. Replace the power strips with surge protectors with longer cords. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Roll back to a previous restore point. tua lTe Computers are left on overnight to complete certain calculations and tasks.

www. Which of the following should the technician do to solve this issue? A. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. C. Use the function + f8 key to toggle between screens. Answer: C "Pass Any Exam. D." . C. Use the function + f10 key to toggle between screens. Install an access point. B. Each time the customer closes the laptop the computer goes into standby. Reboot the laptop to toggle image between screens.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. The client would like to access the network from outside the home and on the top floor. Install a wireless modem. Change the computer from a laptop to a desktop. Which of the following would the technician recommend for the client? A. B. Set the SSID code on the laptop. Use alt + tab to toggle between screens. B.com Ac tua lTe A. Press the function key and then configure the projector settings.actualtests. Which of the following should the customer perform? . Change the power settings in power management. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Change the power settings on the projector. Enable DHCP on the laptop.co m 240 . C. D. Any Time. D.

D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. AGP slot C. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Use hyper-threading. D. Prevents the monitor from overheating lTe sts . Which of the following is the BEST recommendation to make? A. The screen is set to automatically dim to optimize battery power when power is disconnected. Any Time. The LCD inverter board is going bad. This might be an indication that the battery is failing and can no longer hold a charge. C. Answer: B QUESTION NO: 796 "Pass Any Exam. Prevents motherboards temperature from getting to low B. Answer: C. Heatsink B. Install multiple fans. Install more memory in the system.co m 241 .com Ac tua Explanation: A. D. CPU slot D. Install a liquid cooling system.actualtests. C.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A." . B.www. Dissipates heat from the chips D. Cools the power supply C. B. The LCD backlight is failing.

actualtests.co m 242 . B.168. 172. C. Ergonomics B. 192. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.10 "Pass Any Exam. Biometrics D. To protect the CPU from direct contact with theheatsink. To provide thermal transfer from the CPU to theheatsink. Any Time. To prevent memory vibration caused by theheatsink fan.www.0.1. Which of the following authentication technologies can be used? A. Smart key C. Which of the following should a technician tell the user? A." . Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.254. D. D. The LCD inverter board is going bad. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop.1 C. B. This might be an indication that the battery is failing and can no longer hold a charge. 169. The LCD backlight is failing.16 12. C. the LCD screen gets dimmer. To provide insulation around the processor.com Ac tua lTe sts . the LCD returns to normal brightness.16 B. The screen is set to automatically dim to optimize battery power when power is disconnected. When the user connects the AC power.

25. 201.co QUESTION NO: 801 m 243 .254.actualtests.253. 92. 92.1 B.168.1. 201.18.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.16.128 B.16.254.1. 129.CompTIA 220-701: Practice Exam D.253.18.1 C.25.168.9 D. 169.25.16.254.168. 192.1 B.9 D.168.10 C.29. 192.29.com Ac tua lTe sts . 92." . 192. Any Time.128 Answer: D Which of the following IP addresses is a class B address? A.10 C.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.1.www. 129. 192. 129.254.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.1.18.10.128 D.

co m 244 . 9ca5rl D.1 C.9 D.10.1 D.10. 169. 172.0.168.www.com Ac tua A.254.254. 192. 192.10 B.128 B.25.0.actualtests. comptia1 Answer: A "Pass Any Exam." .10 D.1.168. Any Time.10 B.16.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.253. 127.10.255 lTe Which of the following IP addresses is a loopback address? sts .254.255. 192. June171988 C.255. 92. 169.CompTIA 220-701: Practice Exam A.1 C. 255.29. 129.10 C.168. 201.18.10.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.0.16.168.0. s1A@r4A&! B. 192.

Take the computer apart piece by piece until the problem is identified. Any Time. DVD D. CD "Pass Any Exam. Flash C." . WPA D. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.co m 245 . Document the problem. D. by default? A. C. BIOS password B. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. B. Recreate the problem. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Resolve the problem. SSID C.actualtests.www. Keyfob D. Keylogger C.com Ac tua lTe sts . WEP B.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Blu-Ray B.

Graphics C.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.actualtests. HDD D. Capture D. Flash B.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Any Time. NIC B. Modem C. PCIe B. IEEE 1394 D. DVD C.www. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Parallel .

Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.actualtests. Windows Media Center C. KVM B. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A." . Any Time. Touch screen D.CompTIA 220-701: Practice Exam A.co m 247 . Infrared D. WindowsVista Ultimate C. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Bluetooth C. Keyboard C.11a B. Windows 2000 D. Windows XP Answer: D "Pass Any Exam. WindowsVista Basic B. Windows 2000 D.www. WindowsVista Premium B. 802.com Ac tua lTe sts QUESTION NO: 816 .

User access and permissions options E. To support dynamic disks B.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Ability to share the file and folders Answer: B. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. My Computer> System> Performance> Settings> Virtual Memory B. Add and Remove Programs "Pass Any Exam.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Files can be larger than 256MB B.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Support for file encryption D.www. Network Neighborhood> Ethernet controller B. Any Time. File encryption options C. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A.actualtests. A.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. To allow RAID support C. Macintosh PC read/write access D. Legacy support for older systems ." .

Hide a password document in the workstation D. sfc B. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A.com Ac tua lTe sts QUESTION NO: 823 . In a Windows Vista workstation. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. ipconfig D. which of the following commands would the technician use? A.www. WEP64 B.CompTIA 220-701: Practice Exam C. sigverif C. Control Panel> Power Options D. Never write down the passwords C.actualtests. WPA Answer: C "Pass Any Exam. WPA2 D.co m 249 ." . Contain on a sticky note on the back of the monitor B. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. Any Time. WEP128 C.

B. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. driver level services. perfmon. Answer: C QUESTION NO: 827 A print job fails to leave the queue. D. Give the caller the information and inform an IT manager." . Print Spooler D. the print spooler requires other services to be running first. Refuse the callers request and inform an IT manager. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. These types of services are known as: A. B. dependency services. Give the caller the username and password.www. They ask the employee for their username and password. Any Time. Refuse the callers request and inform the police.com 250 Ac tua lTe sts . D. C. primary services.co m .msc "Pass Any Exam. C. Which of the following services may need to be restarted? A. They state they need to upgrade the antivirus protection on the workstation. Which of the following should the employee do? A.actualtests. registry level services. Windows Spool Service C. Printer Driver B.

A dual-core 32-bit processor and a 64-bit operating system D. services. 802. C." . Check for an external antenna. Any Time. Other companies use other names.msc C. Check the Device Manager for a wireless network device. A 64-bit processor and a Vista Home Basic operating system B. print D.link and Lynx. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop.www.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. B.com 251 Ac tua lTe sts .11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. eSATA C. such as i. A 32-bit operating system and a 64-bit processor C. Without knowing the specifics of that model. D.co m . Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. printmanagement. IEEE 1394 D. to describe their 1394 "Pass Any Exam. Check forWiFi radio on/off switch on the function keys. Serial B.actualtests.CompTIA 220-701: Practice Exam B. Check for an externalWiFi on/off toggle switch. how might a technician determine if the unit has WiFi capability? A.

Apologize and excuse oneself for a moment to take the call quickly outside the room." C. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. the phone rings. I cannot guarantee that your data will not be lost. D." . which is the main circuit board for the PC. "Here is all my documentation for the repairs. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. I will let you know what happens after the repair. This is because it is not only high speed but also supports isochronous data. such as video devices. please read it and then get back to me with any questions. "I am not sure if your data will be lost I will confirm with my manager. Which of the following is the BEST action? A. "I replaced some of the computer parts and now it is functional. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Which of the following is the BEST response? A. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. Which of the following is the BEST response? sts . I replaced the motherboard. Any Time." B. Take the call. This type of repair will not affect it.co m . which means delivering data at a guaranteed rate. Well. C. C. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed.actualtests." B. In the middle of doing the repair." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. Your data should be fine.com 252 Ac A.www. D. Have the phone onvibrate before starting the repair.CompTIA 220-701: Practice Exam products. I am not replacing the hard drive. B. "Pass Any Exam.

Partition the drive into two logical drives. Show the client how to put the keys back on. while protecting the data from the operating system related issues? lTe sts . Keylogger C. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Any Time." . tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Do the repair. but let the client know that the client will be charged extra for the same repair nexttime. Encrypt the sensitive data so that it cannot be read without a key.CompTIA 220-701: Practice Exam D. Refuse to do the repair until the client learns how to type with long fingernails. Front panel media lock B. Do the repair with a good attitude. Which of the following is the BEST response to the clients next repair order? A.co m .actualtests. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Immediately leave and go to another room to take the call and deal with the repair later. Biometric fingerprint scanner "Pass Any Exam. making C: the OS and D: the data. C. B.Attributes. C. Partition the drive into two physical drives making C: the OS and D: the data. D.www. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A.com 253 Ac A. D. B. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Hide the sensitive data from casual view using folder Properties .

Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. D.co m 254 . Answer: A "Pass Any Exam. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Power strip C. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Tell the client they need to install a surge protector soon. B. Install an uninterruptible power supply (UPS).actualtests. D. Replace all cooling fans with new ones." . B. Remove excessive dust and loose items. Any Time. Leave it up to the client to take their own precautions.com Ac tua lTe sts . Larger power supply D. Check for and remove outdated components. C.www. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. UPS B. C. Which of the following is the BEST action to take? A. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A.CompTIA 220-701: Practice Exam D. Cover the extra power plugs not being used with electrical tape.

Identify the problem. which of the following actions should be taken NEXT? A. Formulate a theory. D. D. B. They have had the system for two years and use it primarily to download photos. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.0? A.www. Defragment the hard drive. Answer: B Which of the following network classes exists if the default subnet mask is 255. B." .0. Run CHKDSK on the hard drive.actualtests.255. The system specifications are still very good.com Ac QUESTION NO: 843 tua lTe sts .255. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.255. Document the actions.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Any Time.co m 255 . Class B C. C. C. Establish a plan. Class A B. music and browse the Internet. Class C D. Increase the systems RAM. Which of the following is the FIRST action to take? A.0? "Pass Any Exam. Suggest purchasing a newer processor.

actualtests.0? A.0. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class B C.168. Class A B.1.22.CompTIA 220-701: Practice Exam A.0. Class C D. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Any Time." .1? lTe sts . QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.255. Class B C. Class C D. Class D "Pass Any Exam. Class C D.www. Class B C. Class A B. Class A B.com Ac A.co m 256 .30. Class A B. Class C D. Class B C. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0? A.0.0.

Hub D. Task Manager "Pass Any Exam.www. reserved IP address. Bridge . C. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. dynamic IP address.172. static IP address. D.1.com Ac tua lTe sts A. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.co Which of the following devices can automatically assign host IP addresses? m 257 . Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A.1? A. Class C D. Switch B. Class B C. Class A B." .actualtests. Router C. stationary IP address. Any Time.

right click on the print job and select cancel. B. D. right click on the print job and select resume. Double click theprinters icon. C. B. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Double click theprinters icon. right click on the print job and select delete. Double click theprinters icon. right click on the print job and select properties. right click on the print job and select restart.co m 258 . The component is disabled. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. right click on the print job and select restart.www. The components driver is not found. C. C. Double click theprinters icon. The component is not installed. Device Manager C.actualtests. right click on the print job and select cancel. Double click theprinters icon. The components driver is outdated.CompTIA 220-701: Practice Exam B. Double click theprinters icon. Double click theprinters icon." . B. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon. Answer: A "Pass Any Exam. Any Time. right click on the print job and select pause. D.com Ac tua lTe sts QUESTION NO: 853 . Virtual Memory D. D.

5 B.co m . Any Time.actualtests. The print drivers have not been installed on theusers remote computer. Security D. D. Simple file sharing has not been enabled on the host computer.com 259 Ac tua lTe sts . C.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A." . Ports C. 10 "Pass Any Exam. D. Double click theprinters icon. Advanced B. right click on the print job and select restart. The shared printer is not compatible with the host computers operating system. Answer: C QUESTION NO: 857 In Printer Properties. right click on the print job and select cancel. right click on the print job and select properties. Double click theprinters icon.www. B. C. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Print sharing has not been enabled on the host computer. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Which of the following is the MOST likely cause? A. Double click theprinters icon. B. Double click theprinters icon. right click on the print job and select resume.

Inform the customer of the expense that is being incurred. Please inform me if you continue to have any problems with this PC. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. A user checking their personal email at an office. Answer: D "Pass Any Exam. Be sensitive to the customer's culture.actualtests.com Ac tua A. D. Please inform me if the PC will be processing more work than for which it was designed. Use technical acronyms to show your technical expertise. Any Time." .CompTIA 220-701: Practice Exam C. A remote user updating the antivirus software on their notebook computer.co m Answer: C 260 . A kiosk in a department store that looks up information in their online catalog. Only ask the customercloseD. lTe sts A technician has replaced a failed DIMM. B. D.www. The technician has verified that the unit is working properly and is now updating the customer on the event. C. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. Please inform me if you think you want me to come back and check it again tomorrow. D. Please try to be more conscious of static when using this PC.ended questions. Which of the following responses would be BEST to use? . B. A remote salesman must transfer contract data to the corporate office. C. B. C. 15 D.

Unplug the workstation and begin the upgrade. Complete a full backup of the workstation before making any upgrades. D. Upgrade the hard drive and reboot the system. C. Inform the customer of the steps taken during the repair and continue to the next service call. Any Time. Before starting any work on the system.www. Document the entire event. Document the core actions and inform the customer the repair has been completed.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. C. D. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. B. Answer: A QUESTION NO: 865 "Pass Any Exam. Call the service manager and inform them that the new service call cannot be made in time. Call the customer and reschedule for another time. share this with the customer and take any preventative measures." . Follow the manager's instructions. Which of the following is the NEXT step to take? A. Call the new service customer and re-schedule the call for another time. share this with the customer and take steps to minimize the reoccurrence. C. Call the service manager and inform them of the current situation. Call the service manager and inform them of the current situation.com 261 Ac tua lTe sts . B. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Remove the cover of the workstation case and use an ESD strap before the upgrade. with a response time to another site of two hours. which of the following is the FIRST course of action to take? A. B. A new service call is received. Document the solution. Which of the following would be the BEST choice to address this situation? A.actualtests. D.co m .

B. NTFS-E is an invalid file system name.INI file C. Any Time. TPM D. Installation of updated device drivers sts . D. CDFS. HPFS. C. Partitioning and formatting of the hard drive D.www. CMOS B.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. you can use only NTFS file system because only NTFS support encryption. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. Proper configuration of the BOOT.actualtests.com Ac tua lTe A. Installation of the NTLDR B." .co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Answer: C Explanation: To implement file encryption on your Windows 2000 computer. FAT32. NTFS. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. VRAM C.

" . EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.4GHz spectrum. ESD D. Windows Vista 64-bit edition D.co m .CompTIA 220-701: Practice Exam A. A.0 D. Double-sided B. The customer has installed a new cordless telephone recently that uses the 2. and does not wish to lose any files in the process.actualtests. RDRAM D. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). USB 2. IEEE 1394a C. Dual-channel C.11g wireless signal. 802. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Which of the following is the MOST likely cause of the customers issues? A. Windows Vista Home Basic C. Windows Vista Home Premium B. Any Time. WindowsVista Ultimate "Pass Any Exam.com 263 Ac tua lTe sts . Electrical surges C. RFI B. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.www.11n B.

If the printer needs the queue cleared. Frequency B.www.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Hertz C. lTe sts A user reports that none of their documents are printing. D. Any Time." . DLLs E. A. The user sent ten different documents over a span of an hour. Spyware B.co m Answer: A. If the print spooler service needs to be configured for multi-page printing. If the printer needs a firmware upgrade to print multiple documents at once. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.com 264 Ac tua A. Trojans C. C.CompTIA 220-701: Practice Exam E. Freeware D. B. Wattage D. If the printer needs a memory upgrade to print multiple documents at once. Which of the following should the technician check FIRST? . WindowsVista Business Answer: D. Amperage Answer: C Explanation: "Pass Any Exam.actualtests.B .

Call another technician and have the other technician reschedule the appointment for another date. call the customer and cancel the appointment. 127 D. Nickel Metal-Hydride B. Use an alternate route and get to the appointment ten minutes after the scheduled time. It is standard among power supplies and has nothing to do with the devices connected to the power supply. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. B. reschedule for another time. Any Time. 32 B. you must be careful about the wattage it provides. call the customer from a mobile phone." . Pull over. While replacing the power supply in your PC. Which of the following is the BEST course of action? A. D. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Lithium Ion D. C. The technician had planned to arrive five minutes early. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. Alkaline C. Amperage and resistance are not selling points for power supplies. 64 C. and explain the delay. Pull over.com 265 Ac tua lTe sts . QUESTION NO: 875 How many devices are supported on a single USB port? A. "Pass Any Exam.actualtests. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present.co m .www.CompTIA 220-701: Practice Exam Power supplies are rated in watts.

Advise the user to not do anything else. until the technician can arrive and work on the computer themselves. The company has provided remote control software. and an error message of a corrupted file. Work quickly.actualtests. After listening to the user. to boot the computer and retrieve the users data to a shared network drive. Shut down the computer. C. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed." . the customer demands the computer be replaced immediately.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Repeat the steps multiple times so that the user can understand the computer terms.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. the hard drive has failed and the data cannot be retrieved within the hour. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Which of the following is the BEST course of action? sts . Speak slowly. using the various OS options available. QUESTION NO: 879 A. Which of the following is the BEST method of working with this user? A. D. Which of the following is the BEST course of action? "Pass Any Exam. Listen and ask questions using non-technical terms. B. C. The customer would like another computer so they can make their presentation that is due in an hour. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation.www. D. B. explain with authority. As the technician begins to evaluate the situation. Any Time. Remain calm and positive. direct the user to do a hard shut down with the computer and talk them step by step through the boot process.co m Answer: A .

Immediately stop working and leave the room to answer the call. Ignore the call. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. and then explain why they cannot get the printer installed themselves. Remain positive with the user. in case the customer decides to sue for loss of data. Document on the service record the steps the technician took to evaluate the drive. explaining to the user the unit will be restored as quickly as possible. B. D.www. Immediately replace the hard drive with a new. C.actualtests. Which of the following is the BEST course of action? A. B.co m 267 . use MMC to grant administrative rights to the user. explaining you will remote into the computer and assist in installing the printer. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Any Time. While the user is talking." . what has happened to the drive and explain the options available. but the data is gone. The customer states they have important documents and photos on the drive which cannot be replaced. Which of the following options is the BEST course of action? A.com Ac tua lTe sts . until they have completely calmed down.CompTIA 220-701: Practice Exam A. Explain to the customer in non-technical terms. conducting an initial evaluation of the problem with the customer. such as a data recovery service. Listen calmly to the user. Request the customer to leave the room while the call is answered. and then tell the user to try the install once again. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Inform the customer about the need to take the call from the school. B. they determine that the hard drive has failed. D. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. The technician receives a call and the caller ID shows the call is from the technicians childs school. D. C. C. as the school can be contacted later in day. larger model. Answer: D "Pass Any Exam.

Install an on hand video card and show the customer it is repaired. the video card is failing. C. Which of the following would be the NEXT evaluation step? tua lTe sts A. They have checked the printer and found coworkers have been printing documents. C. Establish the probable cause of the card failure for the customer. Document the evaluation and actions taken. Re-evaluate the repair theory to ensure the issue will not occur again. Boot to BIOS/setup and confirm the hardware settings are correct. D. Replace the PS2 keyboard with a USB keyboard and try again.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. B.actualtests. Which of the following is the NEXT course of action? . Which of the following is the NEXT step to take? A. C. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. B. Question the user to insure they do not attempt to make changes and break the computer again. Any Time. B. D." .www. Test the computer to determine the probable cause of failure. D. Check the power connections to the equipment and see if there is a surge protector in use. .CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Question the customer on any changes made to the computer before installing the video card. Discuss options acceptable to the customer to address the issue. Which of the following is the NEXT step to take? "Pass Any Exam.co m The technician has completed the repair action on the computer. Check the work area and keyboard for foreign substances. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer.

The technician has to use Device Manager to update the drivers and then attach the scanner. C. Any Time. After installing the card. have the customer test the card using their log in. B.CompTIA 220-701: Practice Exam A.www. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. Install the card using the customers log in. B. D. C. Check that the network printer is connected to the USB port on theusers computer. C. as this may have deleted the network printer. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. Answer: B QUESTION NO: 888 A. Ask the customer to open the printer properties and check the page size and paper orientation. plug in the scanner. After installing the card with the administrative account. The technician has to turn on plug and play before the scanner will work. The technician has to boot.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. D. B." . After inserting the PCMCIA card. ensure the phone and modem properties are set for the local area code.co m 269 . Ask the customer if they have installed a local printer at home. check Network Places to ensure proper card functionality. Which of the following describes the NEXT step to take? lTe sts .actualtests. D. and then configure the card using the administrative account. and then install the drivers. Which of the following actions will BEST resolve the issue? A. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. The technician needs to install the scanner using the instructions provided.

D. Any Time. HTTP B.actualtests. the Infraredport will no longer function. B. C.co m . Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. DNS D. Docking stations will only work if an external power supply is connected.www. Bluetooth devices will need to add the security code. D. "Pass Any Exam." . which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). If wireless security is enabled on the network. NETBEUI can only be used on pre-Windows NT networks. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. NETBEUI is designed to be used on small size LANs. C. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. If the external keyboard number lock is toggled on. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. the embedded keyboard will not function correctly. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. TELNET C. When the Bluetooth function is enabled. B. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . A.com 270 Ac A. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. NETBEUI is unavailable on non-Windows operating systems.CompTIA 220-701: Practice Exam A. C. B.

Which of the following is the BEST approach the technician should take? . Answer: A. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. and begin running diagnostics on the printer. D:\i386\tools /cmdcons C." . and send a print job. run a self-test. C. turn the printer off and on. Redirect the customer to another printer if available. tua lTe sts A customer reports that a computer can no longer print. The customer works at a company where the users all print to networked printers. B. Ask the customer which printer the customer prints to. NETBEUI can only be used with DHCP. ensure the device is still online. They have no moving parts and can tolerate vibration. and then attempt to print from the computer. D:\i386\tools\console B. turn the printer off and on.com Ac A.co m Answer: D 271 . "Pass Any Exam. C.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. and verify the correct tray is being selected before printing. Any Time. They require more power than other drive types. Reinstall the printer drivers.actualtests. They are susceptible to failure typically caused by strong vibration or rough handling. B. They have a larger platter than other magnetic devices. is setup as the default printer. D:\i386\utilities\console D. D. Verify which printer the customer prints to. D. E.www. NETBEUI is not a routable protocol. run a print engine test.CompTIA 220-701: Practice Exam D.

but not CD media. DVD media. Solid state drives are slower. DVD drives can readBlu-Ray media. more reliable. Solid state drives are faster. DVD media. and require less power. B. Blu-Ray drives can read Blu-Ray media. and CD media. more reliable. and require less power. SATA drive sts .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. C. IDE drive C.www. Flash drive D. but not CD media. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. and require more power. Blu-Ray drives can read Blu-Ray media. more reliable. Solid state drives are slower. which of the following holds true? A. DVD media. more reliable. Solid state drives are faster.com Ac tua lTe A. D. USB hard drive B. C. and require more power. magnetic drives.actualtests. DVD media. Any Time. D. DVD drives can readBlu-Ray media. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. and CD media.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 ." . B.

A switch interconnects one or more networks. A router broadcasts all data packets that are sent on the network. 20 B. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23.co m . FTPS C.com 273 Ac tua lTe QUESTION NO: 901 sts ." .CompTIA 220-701: Practice Exam A. Which of the following ports needs to be blocked to prevent Internet access? A. A switch interconnects devices on the same network to be able to communicate. by default? A. 21 C. "Pass Any Exam. B. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. and a switch transmits data directly to the device. where a router interconnects devices on a network. where a router interconnects one or more networks. Liquid cooling systems are less efficient than the traditionalheatsink technology. C. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. B. 23 D. D. Liquid cooling systems are less effective at cooling the processor. Liquid cooling systems are more effective at cooling the processor. HTTPS D. C.www. Any Time. FTP B.actualtests. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology.

Partition the hard drive. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. FAT32 C. Any Time. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. B. Hibernate Answer: D "Pass Any Exam. C. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. CDFS D. which of the following file system formats would be the BEST choice for security purposes? A. D.actualtests.com Ac tua lTe sts . A switch broadcasts all data packets that are sent on the network. which of the following is the BEST task to perform? A. and a router transmits data directly to the device. Suspend D.CompTIA 220-701: Practice Exam D. NTFS B.co m 274 . Backup the hard drive. Format the hard drive.www. Standby C. Update the device drivers. Wake on LAN (WOL) B." .

Device Manager B. SAFER+ is used to encrypt Bluetooth communications. WEP B." . QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WPA D. Disk Management D.com 275 Ac tua lTe sts . WEP2 C. WPA2 Answer: D Explanation: WPA2 is the more secure 802. WPA was an upgrade.11i network standard that ensures the most secure wireless encryption. Encryption type D. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. but WPA2 was the most secure standard. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A.actualtests. Broadcast name B. System Information C. Any Time. Security key used C.co m .www. but that could be easily hacked. WEP was the original encryption standard developed for WiFi networks.

" . Drive lock D.CompTIA 220-701: Practice Exam A. Ctrl + Alt + Esc B. Port 25 has been opened. QUESTION NO: 910 Which of the following BEST describes a virus? A. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. B. IR scanner B.actualtests. Fingerprint scanner C. B. Which of the following has MOST likely been performed? A. Ctrl + Alt + L D. A program that appears to be harmless but has a malicious agenda.co m 276 . Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . A malicious program that spreads itself in a system without the need of a host. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.com Ac A. Windows Key + D C. Any Time. Port 25 is no longer being used. A program that is used to track user information for commercial reasons. D. "Pass Any Exam.www. Malicious code that can propagate itself to different host files. C.

D. Solid state Answer: D "Pass Any Exam.com 277 Ac tua lTe sts . m Answer: B . BIOS security D. Which of following drive types did the technician install? A. Port 25 is setup for port forwarding. Port 25 is running at full duplex. Username and password B.www.CompTIA 220-701: Practice Exam C. The hard drive is set to pre-format conditions. PATA D." . C. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A.actualtests. SATA B.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. D. Data has been restored. The hard drive has been reformatted. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. IDE C. Data has been backed up. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Biometrics C. Any Time. B.

7GB? A.7GB of data.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4." .co m 278 .www. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. FDD D. Optical C. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.com Ac tua lTe sts . Any Time.actualtests. Laser barcode reader C. Floppy disk C. Solid state B. IR keyboard D. Dual-layer DVD B. CCD barcode reader B. Single-layer DVD D.

Task Manager B. S-Video C." . Resolution C.www. Start Menu C. My Computer D. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Event Viewer "Pass Any Exam.CompTIA 220-701: Practice Exam A. HDMI B. Auto Alignment B. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . Task Bar D. VGA D.com Ac A.co m 279 . Degauss D. Any Time.actualtests. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Control Panel C. My Network Places B.

CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Any Time. Satellite C.co Which of the following network connections uses an analog signal? m 280 . Verbal recognition D.www." . Which of the following is an example of this feature? tua lTe sts A.com Ac Biometric authentication is a security feature preventing access to a device. Dial-up C. Dial-up B. Cable D. Fingerprint scan B.actualtests. Password C. DSL D. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. "Pass Any Exam. Wireless B. Satellite . Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.

10 meters (33 feet) D. Any Time. 7 meters (23 feet) C. PDAs "Pass Any Exam. 400Mbps B. 800Mbps D.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. USB 1.0 B.0 interface? A. 480Mbps C." .actualtests.www. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. Desktop PCs D. 5 meters (16 feet) B.co m 281 .com Ac tua lTe sts . Cell phones B. Notebooks C. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. USB 2. IEEE 1394a D.1 C.

Control Panel > System Applet > Properties > Advanced Tab D.www. 63 D.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 15 C. Right click on My Computer > Properties > Computer Name Tab B.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. Any Time. Right click on My Computer > Properties > Network Identification Tab C." . 800Mbps . Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 400Mbps D. 150Mbps B. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 7 B.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 300Mbps C.

Laptop LCD screen B. Intel Pentium M B. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Windows 2000 Professional D. Intel Core 2 Duo "Pass Any Exam.com 283 Ac A. Intel Itanium C.actualtests. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Optical DVD.RW drive Answer: B QUESTION NO: 934 In Windows XP. Any Time. which of the following is the proper way to delete a print job in queue? A.CompTIA 220-701: Practice Exam A." . Intel Pentium 4 Extreme Edition D. USB mouse D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows Server 2003 C.www. CRT monitor C. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .co m . WindowsVista Business B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.

" . Older ATX power supplies have a separate P4 connector. The ToggleKeys option is enabled. Which of the following is the BEST reason why this fix worked? A. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. the cable is plugged in and the PC is up and running. B. Any Time.www. C. D. Answer: B "Pass Any Exam. After clearing it with the manufacturer. 4-pin male to male D.com Ac QUESTION NO: 939 tua lTe sts . Which of the following is the correct cable to use? A. numbers appear on the screen. B. 6-pin male to 4-pin female B. Answer: B While replacing an ATX power supply in an older model desktop PC. Older ATX power supplies are no longer available. Which of the following is the MOST likely cause of this situation? A. the technician observes the motherboards main power connector has less pins than the new power supply cable. The StickyKeys option is enabled. 9-pin male to male C.actualtests. The FilterKeys option is enabled. Newer ATX power supplies are 20/24 pin compatible.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard.co m 284 . Newer ATX power supplies do not use pins 21 through 24. D. The NumLock option is enabled. C.

On thesouthbridge chip C. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. DDR2 C. SDRAM B. Printer settings D.com Ac tua lTe sts .www. On the front side bus D. SODIMM D." . Fiber B. Between the CPU and RAM B. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. RDRAM "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Print queue C. Print test page B. Cable C. DSL D.co m 285 . Any Time.actualtests.

" . RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. STP D. UTP . by default. RJ-45 D. Plenum B.www. 802.com Ac Which of the following wireless types.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . has the GREATEST throughput and amount of coverage? tua lTe sts A. ST C.actualtests. Non-plenum C.11a B. 802.11n C.11g D. BNC B. 802. 801. Any Time.

Compliance in the workplace "Pass Any Exam. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Attach an external keyboard. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.actualtests. D." . Trojan attack C. Which of the following threats has been attempted? sts . Maximum resistance C. The technician explains this is against company policy. Re-install the OS. Any Time.co m . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Social engineering B. Which of the following is the NEXT step in the troubleshooting process? A.www. Dealing appropriately with confidential materials B. Press ctrl + alt + delete on the keyboard. Denial of Service (DoS) attack D. Maximum input voltage B.CompTIA 220-701: Practice Exam A. C.com 287 Ac A. Update the keyboard drivers. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Maximum output wattage D. B. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board.

Self monitoring. A. 328 meters (1076 feet) B. Configuration Utility D. Event Viewer B. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.co m . 150 meters (492 feet) "Pass Any Exam. and ATM. Cultural Sensitivity D. It is company policy that all documents be labeled even if they are not sensitive. 30 meters (100 feet) D.A.www. Despite the stricter performance specifications.R. analysis and reporting technology (S.M. Unclassified B. token ring. 100 meters (328 feet) C. Any Time.com 288 Ac tua A. Exceptions C. Professionalism in the workplace D. Task scheduler C. Which of the following security elements governs data sensitivity? A.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.actualtests." .CompTIA 220-701: Practice Exam C. Which of the following should be used? sts QUESTION NO: 952 . Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.

Alkaline D. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. A. NiCd B. . Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. NiMH C. Native resolution B.com 289 Ac tua lTe sts ." . fixed resolution of an LCD is called the native resolution. Any Time.www.co m Explanation: The single. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. This chemistry has a high energy density and is lightweight. Contrast ratio C. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Pixelation D. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted.actualtests. Besides they only receive charge if the voltage is low.

Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. The processor must support ACPI. True B. YOU must be running Windows 95 or later C. You always need to compromise in configuration when you purchase a laptop in your decided budget. Higher-quality construction Which of the following is not a requirement for ACPI to function? A.co m Answer: B 290 .CompTIA 220-701: Practice Exam A.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. and the operating system. ACPI must be supported by the computer motherboard. QUESTION NO: 959 "Pass Any Exam. the motherboard and processor must support the standard. Increased performance C. Portability B. Answer: B Explanation: You need Windows 98 or later to use ACPI. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. The motherboard must support ACPI D. Desktop replacement D. .www.actualtests. Any Time. The BIOS must support ACPI B. basic input/output system (BIOS). In addition." .

72-pin SIMM C. such as wireless communications.5v. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies.www.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.com Ac tua lTe sts . 184-pin DIMM D. The SIMM is the predecessor to the DIMM. ESD C. 168-pin DIMM B.actualtests. Touchpad B. RFI B.co m 291 . The SDR SDRAM uses DIMMs with 168 pins." . Any Time. Mouse C. 200 MHz and 266 MHz with operational voltage 2. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. Point stick D. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. EMI Answer: A "Pass Any Exam. CRT D. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick.

Start Windows using only basic files and drivers.actualtests. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Any Time. C. Windows loads only basic files and drivers so that you can find out the configuration errors easily.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Run Windows without processing AUTO EXEC. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Another computer with the same video card B. thus forming an image on the drum? "Pass Any Exam. Where could you check for troubleshooting information? (Choose all that apply." . Logic bomb D. Skip loading the Registry. The server log Answer: B.SYS B.co m What does Safe Mode allow you to do? . Boot the system without scanning drives. The manual that came with the card D. DOS B. The video card manufacturer's website C.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. .www.com 292 Ac tua lTe sts A. D. Worm C.) A.BAT and CON FIG.

it can be easier to use a password generator based on that set of rules than to manually create passwords.www. B.actualtests. thus forming an image on the drum. Developing D. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. RDISK. Transferring C. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A.CompTIA 220-701: Practice Exam A. Dirty drum D. Brokenfuser Answer: B QUESTION NO: 967 A. D. Defective toner cartridge B. C. Generators eliminate the requirement to establish log-in attempt limitations. What can we benefit from a password generator? lTe sts . Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Automated System Recovery (ASR) B. Generators eliminate a user's tendency to create passwords that can be a security liability." . When a password policy enforces complex rules.EXE "Pass Any Exam. Generators extend the requirement to periodically change passwords. Generators create new passwords every time a user signs in to prevent social engineering. Worn pickup rollers C. Any Time.co m 293 .com Ac tua A password generator can be part of a password manager. Writing B.

A. DC out D. you need to use Automated System Recovery (ASR). AC in.actualtests. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. CSMA/CD "Pass Any Exam. DC out C.CompTIA 220-701: Practice Exam C. AC in. AC out Answer: C Explanation: The AC in. CSMA/CA D. DVD media.www. False Answer: A QUESTION NO: 970 Of the following voltage pairings. AC out B. ISO C. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. True B. Any Time. DC in. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP.com 294 Ac tua lTe sts . Enhanced Startup Disk (ESD) D." . of power supplies and AC adapters? A. and CD media. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. which one accurately represents the input and output. respectively. OSI B.co m . DC in.

Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.11b and 802.11d is not a commonly implemented standard. Copy backs up all files but does not clear the archive bit.11a operates in the 5GHz range and 802. 802.com 295 Ac A. Complete B.11a B.11g tua Which of the following wireless IEEE standards operate on the 2. 802.co m . Although Incremental backup clears the archive bit. QUESTION NO: 973 Answer: B.4GHz radio frequency range and are directly compatible with each other are 802. 802. you need to select the normal backup type. There is no such option as Complete backup.11b C. 802. Incremental D.www. The normal backup clears the archive bit after backing up to let the system know that the file was backed up. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11g. 802.11d D.actualtests. Any Time.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Normal C.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.) lTe sts . it only backs up files the files that have changed since the last backup." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.

CompTIA 220-701: Practice Exam A.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.EXE D." . The extended-density 3½? floppy diskettes can be formatted to 2. Security zones D.co m 296 . Perimeter security B. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Mantraps C.www. .44MB D.BAT B. QUESTION NO: 977 "Pass Any Exam. 2. WINNT32.actualtests. Any Time. 720KB C.44MB. It is the first layer of access control that is intended to delay or deter entrance into a facility.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. INSTALL. WINNT.EXE C. 360KB B.88MB. 1.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. SETUP. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.

ERASE C.BAT issues D. True B.www. System. and then remove it from laptop. Ring D.Boot file issues Answer: C "Pass Any Exam. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. A. which command do you use to remove the Hidden. AUTO EXEC. Star B. Swap file issues OE." .Only attributes on the file before you replace the file? A. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. UNDELETE B. BUS C.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. Configuration file issues C. and ReaD. System files not found B. ATT RIB D.actualtests. Any Time. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.co m .com 297 Ac tua lTe sts .

Read Only C. Hidden. B.com Ac A. Any Time. Smurf attack C. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. False . Virus attack D. Which type of attack is probably occurring? A.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. System "Pass Any Exam. Archive D.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. The server indicates that it has exceeded its session limit.www." . TCPACKattack B. True B. True B.actualtests. False tua QUESTION NO: 983 lTe Answer: A sts A. m 298 .

Satellite C. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .B.www. HTTP D. The attributes such as Encryption and Compression are not supported by FAT 32. You notice that among all of the other ports. Refer to the following Internet connectivity methods.actualtests.) A.co m 299 . Any Time. Compression Answer: A. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. HTTPS Answer: C. Telnet B.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. Archive. DSL D. and System attributes on the files. What services are associated with these ports? (Choose two. Dial-up Answer: C QUESTION NO: 987 USB. eSATA and Express Card/54 are examples of hot pluggable devices A.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames.CompTIA 220-701: Practice Exam E. They are supported by NTFS files system. port 443 and port 80 have been disabled. Read Only.C.D QUESTION NO: 986 A." . Cable B. True "Pass Any Exam. FTP C.

you must insert the connector correctly or the drive can be damaged. the floppy drive requires no external access. is necessary to be entered before booting into the operating system? A. D. LDAP Answer: C "Pass Any Exam. Hide answers/explanations Atypical backlight technology is A. POST B. BIOS D. LED Answer: B QUESTION NO: 990 Which of the following password.CompTIA 220-701: Practice Exam B. Like DVD. B.co Answer: D m 300 .25-inch form factor and must be installed in the larger drive bays C. once setup. floppy drives have a 5. Like a hard drive. User Accounts C. Because it is antiquated technology. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A." .actualtests. CRT B. Any Time.ROM drives.com Ac tua lTe sts QUESTION NO: 989 .www. Although some drives might not clearly key the receptacle for the Berg power connector. floppy disk drives can no longer be purchased new. CCFL C. LCD D.

a portable computer with a docking station is generally connected to a local wired network. For example. B. Any Time.co m 301 . Network C.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Hardware profile C. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. "Pass Any Exam. D.www.actualtests. Live CD B. Roaming profile B. Floppy D. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards." . The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. which statement concerning CPU and RAM configuration is most true? A. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Which of the following feature enables that? A. C.com Ac tua lTe sts . modern operating system on a computer lacking mutable secondary storage? A. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. however. if it is used in a hotel or on an airplane. Driver signing D. the portable computer will automatically connect to a wireless network. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location.

Any Time.www.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . VPN C. malicious software that monitors Internet surfing habits C. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. FTP B. WAN D. what is your recommendation so as to avoid the potential damage during transit? A.com 302 Ac tua lTe A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove Backlight D. Remove PC card adapters B." . During your working hours. Remove LCD C. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. malicious software that changes the user's home page D. Remove DVD. HTTP sts .actualtests. malicious software that is self-replicating and self-propagating B. As an experienced technician.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam.

DNS server Answer: A. B. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.actualtests. A VPN is a private network between two computers using wireless cards without using a wireless access point between them.B A. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Any Time. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . C:\System32\Win B. Subnet mask C." . A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.com Ac tua lTe Refer to the following descriptions. A VPN is a secured line of communication between two points through a public network.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A.co m 303 . C:\System\Windows32 C. C. D. IP address B. C:\Win\System32 "Pass Any Exam.) A. True B. Default gateway D.www.

Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. It also occurs when a program tries to access a memory address which does not exist. Screen D.co QUESTION NO: 1002 m 304 . General protection fault C. Inverter C. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Any Time. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.com Ac tua lTe A. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. Backlight B. System lock-up sts When a Windows-based application attempts to access memory another program is using. ZIF C. what is the error that will be generated? . Illegal operation D. Socket479 B. LPGA D.www. Windows protection error B.actualtests. SPGA "Pass Any Exam." .CompTIA 220-701: Practice Exam D.

actualtests.R D. Host adapter Answer: A "Pass Any Exam. single-layerBlu-ray disc C. No other given options can store roughly more than 17GB of data." . Left-clicking the mouse and double-clicking the Taskbar C. The dual layer capacity of Blu -ray disk is 50 GB. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. double-layer DVD+R B.com Ac A. Double-sided. Drive interface B. Any Time. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. Moving the mouse pointer to the top of the Taskbar.co m 305 . pausing until the pointer turns into a double-headed arrow. Double-sided. Controller C. Double-sided.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. and then clicking and dragging D. Single-sided. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Hard disk D. single-layer DVD. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format.

What is usually a cause of this? A. Perimeter security D. Improper manufacture C. Which port will you need to block to prevent Telnet from being used? A. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. Spilled liquid B. Social engineering B. QUESTION NO: 1007 To increase security. IDS system C. you explain. The drive interface is the computer bus that connects the hard disk drive to the processor and memory.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Some attacks. 21 B.co m . Biometrics "Pass Any Exam.com 306 Ac tua lTe sts . you decide to use your firewall to block the Telnet protocol. 23 D. and a host adapter. controller. You explain to them that not every attack depends on implementing advanced technological methods. A HDD magnetically stores data on discs that are known as platters. you're trying to educate users on the importance of security.actualtests. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. 22 C. you notice a discolored area." .www. Power surge D. What term do you use to describe attacks of this type? A. Any Time. take advantage of human shortcoming to gain access that should otherwise be denied.

Any Time. which means delivering data at a guaranteed rate. such as video devices.www.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment.actualtests.link and Lynx." . A. to describe their 1394 products. Other companies make use of other named such as i. 127 C. It was used with trademarked name FireWire.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. lTe sts . /more Answer: A QUESTION NO: 1012 "Pass Any Exam. /help C. which can connect up to __peripherals in a daisy-chained topology. 15 B. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.co m 307 . 63 D. This is because it is not only high speed but also supports isochronous data. /? B. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. /and D.

C." . Ping B. Run search. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Click Start-> All Programs-> Search. Click Start-> Search.co m 308 . B. Ipconfig C. Ink cartridge B. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Toner cartridge C. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. D. how can you start a search for files and folders? A. Tracert D. Left-click a directory and choose Find. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Daisy wheel D.www.actualtests. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. sts .exe at the command prompt. Answer: D "Pass Any Exam. This ink is fired through Ink Cartridge.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Any Time.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.

B. Class C D.226. which of the following are good procedures to follow? (Choose all that apply.) A. Keep records of accident reports. Display an OSHA poster in a prominent location." . Answer: C. Lift by bending over at the waist. D. D.18.C.) A. AT system connector B. Berg "Pass Any Exam. Provide properly maintained tools and equipment.actualtests. Answer: B.com 309 Ac tua lTe sts A.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Use a cart for heavy objects.www.co m You have a computer with the IP address 171. Carry monitors with the glass face away from your body. Any Time.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. What class is this address? . C. Ensure that there are no safety hazards in your path. Attend yearly OSHA safe work environment seminars.1.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. C. Class A B. B. Class B C. This is not a valid IP address .

as well as additional ports. What two things are the most likely causes of this problem? (Choose two. you see residue from previous images on the output. For example. to a laptop. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer.CompTIA 220-701: Practice Exam C. S4 QUESTION NO: 1020 A. A broken cleaning blade Answer: C.) A. A bad erasure lamp D. . ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A.D QUESTION NO: 1022 "Pass Any Exam. Molex D.co m Answer: C 310 . An overheating printer C." . A faulty transfer corona wire B. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. True B. without sacrificing the mobile computing functionality of the machine. S2 C.actualtests.com Ac tua lTe sts The docking station adds expansion capabilities. Any Time. S3 D. S1 B.www.

Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. SoliD. he takes the computer to the Repair Center and as a technician. B. you are responsible for fixing the problem. D. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. What is the best answer to that? A. C. So. Thumb drives B. Any Time.www. Recently. Molex connectors are used with PATA hard drives. C.state drives D. while Berg connectors are used with floppy drives. but he has no idea what the problem is." . Before leaving the Repair Center. there is something wrong with it. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Give the customer an estimated time for repair based on the technicians assessment. Therefore they use Molex connectors.actualtests. Ask the customer when they would like to have the work completed.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A.co m . the customer is anxious to know when he might come back to pick up his computer. Inform the customer that others are waiting. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. D. B. SATA hard drives most often use the same type of power connector as PATA hard drives. The technician will get back to them as soon as possible. Ask the customer to check daily to see when it is completed. The 4 pin Berg connectors provide power "Pass Any Exam.com 311 Ac tua lTe sts . Memory cards C.

300.000 volts to feel a shock. The P8 and P9 connectors are used by AT-based motherboards.co m . 3. Any Time.000 volts is below human sensation. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. "Pass Any Exam.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. lTe sts . Tablet C. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.000volts D. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. 30.CompTIA 220-701: Practice Exam supply to floppy drives.000volts C. Netbook D. 300volts B. Both SATA Power connector and Molex connector cannot be used on the same drive. Luggable B. SATA hard drives and PATA hard drives do not use the same type of power connector.actualtests. It has a fliparound screen and can be held like a large notebook.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. It also allows you to write notes directly on the screen with a special pen called stylus.www." . The charge below 3. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A.

" . False Answer: A "Pass Any Exam. Any Time.www.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.com Ac tua lTe sts .actualtests. eSATA and Express Card/54 are examples of hot pluggable devices A. True B.co m 313 .

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