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Test Questions 701

Test Questions 701

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Published by: tankmasterjoe9594 on Oct 12, 2011
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CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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D. The PC needs an AT-to-ATX adapter. Which of the following can be disabled in the BIOS to prevent this message from appearing? . WiFi Protected Access (WPA) D. SDD B. B. Intrusion detection C. The PC needs a 24-to-20 pin ATX adapter. C. Which of the following is needed to solve this issue? A.com Ac tua lTe A. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. The PC needs a NLX to ATX adapter. HDD Answer: D QUESTION NO: 20 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket.actualtests. Tape D. Flash C.www.co m 7 ." . Any Time. Trusted Platform Module (TPM) B. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. The PC needs a 26-to-20 pin ATX adapter.

actualtests. MIDI C. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.co m Which of the following connectors are used for musical equipment? 8 . DVI B.com Ac tua lTe sts A. DSL B." . video and game controllers'>double click on the name of the sound card> Troubleshoot' B. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Hardware Compatibility List "Pass Any Exam. Device Manager> expand 'Sound. After extracting the driver. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. 6-pin mini-DIN D.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. System Information B.www. Cable C. Any Time. how would the technician update the driver? A. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. Satellite D. HDMI .

" . because of the wide variety of models shipping with this BIOS. Which of the following components has MOST likely failed? A.0. the beep codes may vary.0.0-223.255.com 9 Ac tua lTe A.255. Heat is applied to heat-sensitive media to create an image. Toner is sprayed to the media.255 D. 128. Power supply C. 224.actualtests. which of the following is true? . Toner is applied to a photoconductor and transferred to the media. "Pass Any Exam. Sound card B.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. sts In the laser printing process.0-255.1-126.255.255. C.CompTIA 220-701: Practice Exam C. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.0.1.co m Answer: A . D. 1.255 C. However. Any Time. 192.255.0. Dr.0.255.www. NIC D.0. Watson D. and 2 short beeps. A wax-based substance is melted and applied directly to the media.0-191.1.255.255 B. B.255.

ST C. Floppy B. RJ-11 D. NAT translation D. RJ-45 B.actualtests.com 10 Ac A technician is installing Windows Vista onto a new computer locally. the technician discovers that the user was eating lunch while typing the document. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. in which the keys are not typing anything within document editing software. DVD C. MAC filtering C. After questioning the user.co Which of the following connector types is used on CAT5e cable? m ." . Any Time. The technician comes to the conclusion that liquid was "Pass Any Exam.www.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. WPA encryption B. BNC . Blu-Ray D.

24 Answer: A. Which of the following should the technician do FIRST? A. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). Any Time.com 11 Ac tua lTe sts ." . C. D. Verify the system functionality. A. Check the toner levels in the printer.3 V rails. Make closing notes of the repair.CompTIA 220-701: Practice Exam spilled onto the keyboard. B.co m .www. D. QUESTION NO: 33 "Pass Any Exam. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. 5 C. but nothing is being printed on the paper. AGP and ISA cards) used 5 V or 3. RAM. chipset. Replace the keyboard with a new keyboard. which of the following would be the NEXT step to follow? A.3 B. 15 E. Ask the user open-ended questions.actualtests. According to the troubleshooting theory.3 V for power supply. 3. because most of the electronic components (CPU. C. Update the firmware in the printer. Check the ink cartridges for proper ink levels.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. B. 6 D. PCI . Replace the fuser in this printer. The printer successfully feeds paper through the unit while running the manufacturer's print test.

Provide for heat transfer from a component to theheatsink D. KVM D.www. Barcode reader B." . 80 "Pass Any Exam. 25 D. when the video game starts the computer crashes.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.actualtests. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Any Time. Smart card reader C.co m 12 . Run a System Defragmentation D. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Roll back the video driver C. 21 B. Insulate a component from the friction of theheatsink B.com Ac A. Which of the following should the technician perform FIRST? A. Update the video driver B. Reduce heat on a component through evaporation C. 23 C.

Ask the user to close the document so that the work can proceed. Upon making the connection. Without it the computer will not "Pass Any Exam. B. Flexible PVC outer jacket C. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Copy the document to a network drive as a backup so that work can proceed. Which of the following steps would be BEST to take? A." .www. When the system is first turned on it will prompt for the Power On password.actualtests. Close the document without commenting to the user and proceed with the work. Recommended for ceiling use only D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. the technician discovers the customer has a confidential document open. Any Time. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Complex logon passwords D. D. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security.co m . Intrusion detection C. Leave the document open and do not mention it to the user and proceed with the work. Recommended for analog phone lines B. C.com 13 Ac QUESTION NO: 39 tua lTe sts . Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Power on password B.

B. D. USB printer. The card needs to have the compatibility jumpers set before it can be installed into the system. RJ-11 C.com Ac QUESTION NO: 42 tua Answer: D lTe A. Any Time. BNC D. Which of the following is MOST likely preventing the machine from booting normally? A. The expansion slot needs to be enabled in the BIOS first. However. the card refuses to fit into the expansion slot. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. C. B. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. D. sts . C. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. Which of the following is MOST likely the reason? m 14 .' It has a USB flash drive." .co A technician is trying to install a previous-generation expansion card into their new laptop. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. and USB webcam installed and connected.CompTIA 220-701: Practice Exam continue to boot. Answer: B "Pass Any Exam. The card is a PCI Express card and the laptop supports PCMCIA.actualtests. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup.www. The card is a PCMCIA card and the laptop supports PCI Express cards. RJ-45 B.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Answer: A

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Upgrade the processor B. Which of the following devices are the additional four pins used? "Pass Any Exam. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . B. another user begins asking irrelevant questions.co m . Start>Settings>Network Connections B. Any Time. Delete existing programs D.actualtests. Politely inform the user that all questions will be answered later.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. D. Start>Settings>Control Panel>Administrative Tools C. Which of the following is the BEST course of action? A. Take a long break to step away to relax and refocus. Request the manager to assist in the situation. which of the following are best practices? (Select TWO). Delete personal data Answer: B. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. It is inhibiting progress because the technician cannot concentrate and becomes irritated. the technician checks the port the printer is assigned to and finds it is set to LPT1:." . After checking to make sure the network printer is available. Upgrade the firmware E. A. Start>Settings>Control Panel>Accessibility Options D. Leave the station and call another technician to complete the repair. C. Update the BIOS C.D QUESTION NO: 64 While a technician is working on an employee's computer.www. A.

" . Extra RAM D.CompTIA 220-701: Practice Exam A. The user was able to print previously. Extra drives B.www. Widgets D. Print spooler is not running tua lTe On a Windows computer. a user is unable to print documents to locally attached printers or network printers. Features C.com Ac A. The processor C. Cultural sensitivity C. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.actualtests. Printer hardware problem C. Personal calls B. Incompatible print driver D. Applets B. Incompatible cabling B.co m 22 . Any Time. Timeliness D. Positive attitude Answer: A "Pass Any Exam.

802. 802.www.11a B. and network when using a laptop? "Pass Any Exam. printer. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. 802. Anti-virus software D.4GHz band with a maximum data rate of 11Mbps? A. Use a slightly damp cloth and a vacuum D." .11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. 802. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. Anti-spyware software B. Any Time. Use a lint free cloth and glass cleaner B.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A.actualtests.com Ac tua lTe sts . monitor.co m 23 .11b C. Anti-adware software C. Use a dry paper towel and an anti-static strap C. mouse.11g D.

lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Provide proper documentation on the services provided.255 D. Provide a way to recover corrupted print jobs through the command prompt.0. 192. Provide a way to access the hard drive in an emergency through the command prompt.0.www. C." . Any Time. Network hub C. Allow the restoration of a previously made image of a desktop through the command prompt.0 Answer: D "Pass Any Exam.co m 24 . After they finish explaining.255. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. C. Offer different repair options for the user's convenience.255. 127.CompTIA 220-701: Practice Exam A. B. Bluetooth B. Docking station D.255. D.com Ac tua A. 224. B. a technician's NEXT course of action should be to: A.255. D.0 B.0. Delete a virus that has infected the hard drive through the command prompt.actualtests.0.255 C. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Listen and do not interrupt the customer. 255. Restate the issue or question to verify understanding.

www.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. The processors have an additional 64 instruction sets. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Any Time. Zip drive C. The processors are made with a 64nm manufacturing process.actualtests. Blu-Ray D. The processors contain 64K new transistors. The processors provide a 64-bit register." .com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . SD card B. Quad core processing D. C. Stylus "Pass Any Exam. AMD Athlon 64 and 64 FX? A. Hyper-threading B. SpeedStep technology C. D. Dual core processing . B.

www." . AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. ISA D.actualtests. PCI B. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. CDFS . The hard drive needs ATA drivers loaded via the F6 option during install.co m Which of the following file systems MUST be used when implementing EFS? 26 . "Pass Any Exam.com Ac tua lTe sts A. FAT C. Biometrics D. Any Time. FAT32 B. NTFS D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. PCIe C. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. Smart card C.CompTIA 220-701: Practice Exam B. Which of the following is the MOST likely reason? A.

which of the following troubleshooting steps should be done? "Pass Any Exam. A biometric device D. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Just at this point press F6 and show the drivers on the floppy. The hard drive is incompatible with Windows XP and needs replacement. KVM C. PCMCIA card D. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it.actualtests. otherwise it may try to boot from floppy ).www.CompTIA 220-701: Practice Exam B.co m . C. PCI Express card B. The hard drive needs SATA drivers loaded via the F6 option during install. Any Time. The hard drive did not have the jumpers configured correctly and needs to be checked. it will ask you if you want to install drivers.com 27 Ac A technician has a security device which displays a number that changes overtime. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. A token device C. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. D. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. Docking station Answer: D QUESTION NO: 85 A. A smart card reader B. Of which of the following is this an example of? tua lTe sts . Before the drive is replaced." .

Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. MMC C. MSCONFIG Answer: B QUESTION NO: 89 802.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. followed by clicking the Services tab. msinfo32.mmc B. Device Manager B." .CompTIA 220-701: Practice Exam A.www.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. Perform a backup D. services. The Services window will open. If you want a quick visual of which items are running or stopped.exe in the Run box accessed via the Start Menu.msc from the Run option on the Start Menu. sts .actualtests. The preferred way to make changes to services is to launch services. software and network components? A. services. Identify the problem C.co m . but the information is limited. Establish a theory of probable cause B. gpedit. this is fine.exe D. The first is to use the MS Configuration Utility by typing msconfig. Any Time.11g has the potential to support up to: "Pass Any Exam.exe C. MSINF032 D.

that causes the system to "crash.com Ac tua A.actualtests.co m 29 .CompTIA 220-701: Practice Exam A. 100Mbps. Windows Vista Home "Pass Any Exam. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. 54Mbps. of a non-recoverable nature. Driver updates for new installations B. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Firewall B. D. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Any Time. Windows Vista Ultimate B. Passwords D." The term is named after the color of the screen generated by the error. Diagnostic purposes of a critical system error D. 50Mbps. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).www. 11Mbps. Save information for critical files before system shut down C. Smart cards C. B. C." .

co m . A. Remove all unneeded peripherals B.CompTIA 220-701: Practice Exam C. Swap the A/C adapter D. C:\ProgramFiles C. Plug the laptop into a UPS Answer: C "Pass Any Exam." . CRT Answer: A. Any Time.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Microwave E. LCD C. Magnet D.www. Which of the following BEST solves this issue? A. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). a technician should look in which of the following default locations? A. QUESTION NO: 95 A laptop's battery will not charge. Windows XP Home D. C:\Windows\System32 B. C:\Users\ D. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).actualtests. Cordless phone B. Toggle theFn keys C.com 30 Ac tua lTe sts .

Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. sts . D. SDRAM D.com Ac QUESTION NO: 98 tua Answer: B lTe A. Control Panel C." .www. A network which has no connection to the Internet and is private by design. C. RIMM B. Any Time.co m 31 . SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. B.actualtests. DDR RAM C. A private tunnel through the Internet to securely communicate with a remote network. Which of the following memory types would be the correct type? A. A security encryption feature that encrypts wireless traffic with an access point for communication. Internet Explorer Properties D. BIOS B. Where can the technician configure this setting? A.

CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). Load the operating system into memory during power on. C. A.www. USB 001 B.actualtests." . Test the essential components of the system during power on. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. B. PCIe B. AGP D. CD. IEEE 1394 "Pass Any Exam.R D.com Ac tua lTe QUESTION NO: 101 sts Answer: B .R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). EISA E. CD. DVD. SNMP D. A.RW C. D.DL B. \\computername\sharename C. ISA C. IP_ip_address E. DVD.co m 32 . Check for the latest motherboard firm ware updates. Any Time. Test the software and hardware drivers before the operating system loads. Which of the following types of portable media offers the LARGEST storage capacity? A.

com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. HTTPS D.CompTIA 220-701: Practice Exam Answer: B. SMTP B. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Helplimit radio frequency interference (RFI) inside the case.actualtests. a technician notices that several unused expansion card slots have open ports. The cooling of some components can be reduced or totally eliminated and can cause damage.www. Helpprevent moisture buildup in the case. Answer: B QUESTION NO: 104 A. D. Any Time. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. This address can be verified from printer's configuration. However. if your PC's enclosures are open. HTTP C. B. QUESTION NO: 105 "Pass Any Exam. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. then the cooling of the PC changes dramatically.co m 33 . sts . C.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. Helpensure proper air flow through the case." . Help limit electrostatic discharge (ESD) inside the case.

Answer: C.www. Which of the following is the MOST likely cause of the issue? (Select TWO).com Ac tua lTe sts . New drivers have been released and need to be installed. Sometimes. A. QoS for printing is not functioning over the LAN. C. The printer needs to have a cartridge replaced. RJ-45 "Pass Any Exam. E. BNC C.co m 34 . QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. The print queue window from system tray B. Print spooler view in the Printers Control Panel D." . B.actualtests. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. A technician has verified the printer is online and prints a configuration page from the printer. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. A job in error status is at the top of the print queue. Sometime if the IP address of the printer is changed you cannot print. Properties of the printer from the Printers Control Panel C.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. T-Connector B. Any Time. The printer would not start printing again till that print job is removed from the queue. D.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. To find this problem you can ping the printer from your computer. The printers IP address has changed.

The Syntax IPCONFIG /all displays full configuration information. B. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. 8x E." .CompTIA 220-701: Practice Exam D.D QUESTION NO: 109 A. 3x C. Start>Run>typeipconfig>click OK and ask user to read the results. D.com 35 Ac A user calls and says they cannot get to the Internet. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. C. 1x and 8x bus speeds can be used. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). Any Time. 1x B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.www. 24x Answer: A. sts .actualtests. You can type the Ipconfig command by "Pass Any Exam.co m . A. 6x D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card.

" at the bottom of the screen. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. chkntfs B. dxdiag "Pass Any Exam. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). Dynamically assigns IP addresses for easy client configuration. A. Provides resolution of host names to IP addresses. Vendor recovery CD D. you need Operating system CD and the recovery floppy disk that you have created. D. C. The DNS server strictly functions as an ip address lookup for a given domain name. Operating system CD B. Recovery console C.www. Any Time.. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) ." . The recovery process will start. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . B.. Which of the following is needed to perform an ASR restore in Windows XP? A. press F2.com Ac tua lTe sts QUESTION NO: 111 .co m 36 . Secures network traffic through shared key encryption.actualtests. Provides security for a network through the use of ACLs.

This partition is not assigned a drive letter and is not accessible from Windows.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary.actualtests. A potentially dangerous virus has been downloaded onto the system. Which of the following is the MOST likely explanation for this extra partition? A. A recovery partition put there by the manufacturer. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. tracert D. Space set aside by Windows for use by the virtual memory swap file." .E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. Parallel port B. IEEE 1394 port D.www. Any Time. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Serial port C.co m . ping Answer: C. Answer: D A.CompTIA 220-701: Practice Exam C. ipconfig E. Space reserved by the drive manufacturer for firmware. sts . B. D. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. C.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Print a test page. not from an application. If that does not work then you may need to delete and reinstall the printer. D. Replace the fuser. C. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A.actualtests. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. which you already know. The airflow is blocked. Insufficient memory for the OS.www. B. Having arrived onsite. Which of the following is the correct path to change the language settings? A. You should always use the test page feature from the printer properties. B. Excessive internal display brightness is set.co m Answer: D . Change the paper. Any Time. to test printing. sts . Control Panel> Accessibility Options> General "Pass Any Exam. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts.CompTIA 220-701: Practice Exam Explanation: First check the boot order. D. Which of the following should the technician do NEXT? A. Clean the toner cartridge. The processor is improperly seated due to bent pins.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer." . the technician has a discussion with the customer and reviews some examples of their print jobs. C. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language.

When connecting the laptop to a wireless network. Reboot the computer.11g B.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. D.11 standards. 802. the technician successfully tests for speeds of up to 54 Mbps.11b supports communication only up to 11Mbps.actualtests.www.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.11x refers to the family of 802. sts . 802. Cycle theprinters power.CompTIA 220-701: Practice Exam B." . and Bluetooth supports communication up to 3Mbps. B. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Which of the following standards of wireless card did the technician install? A. 802.co m 45 .11x C. Any Time. 802. Control Panel> Regional and Language Options> Regional Options C.11b D. Print a test page. 802. Perform a self-test page. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11g standard if you want to use a standard that can support communication up to 54Mbps. Control Panel> Regional and Language Options> Regional Options> Customize D. 802. C.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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C QUESTION NO: 157 To lengthen the life of computer hardware. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Upgrade to Windows NT4. Answer: A." . "Pass Any Exam. then to Windows 98SE then Windows XP Home.CompTIA 220-701: Practice Exam A. Remove hardware in Control Panel. Any Time. B. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Turn off the laptop.0 SP1 then Windows XP Home. Degauss the display and drives. E.co m 52 . and then turn off the device. Upgrade to Windows 95 OSR2. Defragment the hard drive weekly. D. and then remove from laptop. D.actualtests. B. it is BEST to perform which of the following actions on a routine basis? A. Which of the following describe the potential upgrade paths? (Select TWO).www. False negative B. Remove the driver from Device Manager. Clean out the dust with compressed air. Upgrade to Windows 98SE then to Windows XP Home. Stop the device. B. True positive D. C. C. D. Perform a clean installation of Windows XP Home. True negative C.com Ac tua lTe sts . Clean out the dirt with a damp rag. A. Upgrade to Windows XP Home directly from Windows 95. C.

The technician has the correct. Printer firmware needs to be updated. D. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. The account does not have permission to install drivers. sts . HKEY_USERS C.com Ac tua lTe A. The modem is not recognized in Device Manager. The high encryption package is not installed. The modem is not functioning properly." . The printer does not recognize the font type. D. C. B. The computer needs to upload the print job. HKEY_CURRENT_CONFIG D. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. Answer: C QUESTION NO: 162 "Pass Any Exam. a balloon in the system tray indicates a print job has failed to print. HKEY_ CURRENT_USER B. Which of the following would be the MOST likely cause of the problem? A. Any Time. B. Which of the following is the MOST likely cause? m 53 . The paper needs to be replenished.actualtests.www. updated drivers.co When trying to print. but is unable to successfully install the drivers.

which of the following should be removed to avoid damage during transit? A. Any Time. Mercury C. SPUNINST. TASKMAN.com Ac A.EXE C. Masking tape C.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .actualtests.EXE B. DVD. PC card adapters B. Duct tape D. CONVERT. Electrical tape B." .EXE D. Which of the following should be used to repair the wire? A. PROGMAN. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.www. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Electromagnetic Interference (EMI) B.co m 54 . Lithium D.ROM drive "Pass Any Exam. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. LCD C.

Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Directly spray the vents with compressed air. BIOS D.com Ac tua A.CompTIA 220-701: Practice Exam D. B. Which of the following should the technician take under consideration? A." . LDAP B. Radio frequency interference D. POST C. Install ceiling fans in the room. C. Use a moist rag to clean the vents monthly.actualtests. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. D. Any Time. Electromagnetic interference B. Periodically clean the vents using a small vacuum cleaner.www.co m Answer: C 55 . User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. High voltage discharge C. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam.

Any Time. Ask open-ended questions to gather the symptoms. and then confirm the findings with the customer. sts . B. Fiber B.actualtests.com Ac tua lTe A. Which of the following should the technician keep in mind when setting up the lab? A.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Begin running diagnostic software and confirm findings with another technician. DSL C. C. Location of the PCs with respect to each other D. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. run diagnostic tests. Cable management to avoid trip hazards B.co m A customer brings a PC for a technician to repair. Which of the following can the technician do to better understand the customers issue? 56 ." . Cable D. D. Get the customer contact information.www. Electrical safety with the extra network cables C. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon.

Broadband C. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Any Time.CompTIA 220-701: Practice Exam A. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. To allow the power supply to operate at different voltages B." . WPA B. DSL B. D. B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. which of the following is broadcasted by default and should be disabled? A.com Ac tua lTe sts QUESTION NO: 174 . Allows for a portable computer to be easily moved without being plugged into an outlet. Satellite D. Converts AC power to DC power that a computer can use to operate and charge its battery. To allow alternating current to be used instead of direct current D.actualtests. Changes DC power to AC power to charge the battery and enhances portability.co m 57 . To change the voltage coming from the wall C. Answer: D "Pass Any Exam. Filters incoming voltage spikes and surges. WEP C. C. SSID D.www.

" . DIMM C. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Laser D. Impact B. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. DDR B.actualtests. SDRAM C. Thermal B.com 58 Ac tua lTe sts A. SIMM D. DDR3 D. DDR2 . SODIMM B. Dot Matrix C. Laser "Pass Any Exam.co Which of the following has the speed of PC2700? m QUESTION NO: 177 .www.

PCIe X16 Answer: C "Pass Any Exam. VPN C. Any Time. FTP D. PCMCIA D.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. HTTP B.www. tua lTe A. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. AGP 4X C. Color Laser D.co m Answer: A . Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A." .CompTIA 220-701: Practice Exam C.actualtests. WAN sts Which of the following allows a secure connection between two points? . Inkjet C. Thermal B. ISA B. Inkjet D.

C. rw2%HN D. Run a large magnet over the top of the hard drive several times. D." . When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. B. CompTIA558475 C. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.co m 60 . Reformat the hard drive to a clean state using the format command. B. ct23&P#h~ Answer: D A. Make sure the OS has the latest video drivers installed. Make sure the laptop display is enabled. Replace the video card inside the laptop. D. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A.actualtests. SR1234ct B. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Remove the hard drive and destroy it. C. Remove the memory and destroy it. Any Time.com Ac A technician is examining a laptop that is booting up but not showing the laptop display.www. Replace the LCD inverter.

" . USB 2. 100Mb/s B. Any Time.www. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. SATA D. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. USB 1. S/PDIF B.actualtests. 10000Mb/s D. IEEE 1394 D. 1Gb/s Answer: A "Pass Any Exam. IEEE 1394 B. DDR333 C.CompTIA 220-701: Practice Exam A.0 C.1/2. DDR400 D.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. USB 1. 1000Mb/s C. PC2100 B.com Ac tua lTe sts QUESTION NO: 188 .co m 61 .1 C.

Flash memory used to hold temporary files before deletion. The maximum amount of memory a given system can potentially have. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. B. C. B. "Pass Any Exam." . Degauss the monitor. Set the resolution to the highest the monitor can display.actualtests. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. D. C. Program Files B. Calibrate the monitor. Any Time.com 62 Ac tua lTe sts A. B. C. Provides addressing of memory beyond 4GB. . Data written to a disk located in a paging file that would not fit into the systems RAM.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Set the refresh rate to the lowest the monitor can display. Provides access to larger hard drive partitions. Control Panel C. D. Provides use of more powerful video graphics accelerators. Start Menu D.www. Provides use ofPCIe X16 expansion slots.

www. Lack of drive heads and platters D. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Answer: D QUESTION NO: 197 "Pass Any Exam. send packets to other network devices on the LAN instructing then to enter a low power state (e. B. Hibernate. C. D. Any Time. resume from a low power state when it receives a network packet telling it to do so. send broadcast packets over the LAN to all computers simultaneously. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Verify full system functionality. Larger capacity than traditional magnetic drives C. actions. D. Off). Document findings.actualtests. Establish a theory of probable cause. B. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A.com Ac tua lTe A." . Identify the problem. collect all packets that are sent to any device on the LAN.CompTIA 220-701: Practice Exam D. Built-in encryption standards B. and outcomes. C.co m Answer: D 63 . A portion of physical RAM that is mirrored to the hard drive for redundancy.g.

E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Which of the following is the quickest way to accomplish this? A. Which of the following questions might a technician ask to try and determine the cause? (Select TWO).co m 64 ." . Was there a power outage since yesterday? B. Is the power cable on the monitor loose? D. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. D.actualtests. Purchase an external Ethernet print card. it just keeps rebooting. Move the computer and attach to the printer.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Which of the following questions should a technician ask to help determine what occurred? A.www. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Were there any new software updates done? Answer: B. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Was any hardware installed since it last worked? C. Set up a local print queue. Has the monitor been replaced recently? E. RAID 0 "Pass Any Exam.com Ac tua lTe sts . Any Time. Are you sure you ran a find on the system and the program is just not misfiled? D. Are you sure the power button is not stuck? B. Which of the following RAID levels should be implemented? A. Share out the printer from the attached computer. B. A. C.

RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. C. compose a record which allows user authentication. Any Time. Answer: D A technician uses a call logging process in order to: (Select TWO).com Ac tua lTe sts QUESTION NO: 202 . help maintain a balanced workload for the help desk technicians. which of the following should the technician do FIRST? A. C. Identify the user and associated problem. D. model. track the process of the incident. Allows the operating system to assigns dates so that user data files are backed up C. select the appropriate priority level for the issue. and serial number.co m 65 . E. RAID 1 C. Elevate the call to a higher level of support.CompTIA 220-701: Practice Exam B. D.actualtests." . B. RAID 4 D. B. Identify the hardware make. Allows the operating system to be rolled back to a previous point in time D. Answer: B.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Assign an appropriate priority for the issue. identify common issues among multiple users. A.www. Allows the operating system to be backed up with immunity to virus activity B.

DVD. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. B. Empty the recycle bin and deleted email items. Which of the following can be performed on the hard drive to improve performance? (Select TWO).RW C.actualtests. Blu-Ray D. Increased network speed E.RW+ B. Utilize less memory C. A.com Ac tua lTe sts A. "Pass Any Exam. Use the drive compression utility. Increase system security B." . Use the defragment utility. Answer: A. E.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). D. C. The hard drive light is constantly on. Increased performance D. DVD. Use thecheckdisk utility. A. Longer chip life Answer: C. Dual-sided DVD .co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 .E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Userestore point to roll back the computer to a previous date.www.

actualtests. Logical token B. The user states that they do have Internet connectivity. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Encrypted passwords C. Ask the customer when they would like to have the work completed.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. and asks when it will be done.co m . Check for any updates to the program. C. QUESTION NO: 209 A. Inform the customer that others are waiting. VGA E. RFID smartcards "Pass Any Exam. C.CompTIA 220-701: Practice Exam A. USB B. Check the Hardware Compatibility List to see if the program is not compatible with the OS. S-Video Answer: B. DVI C. Any Time. CGA D. B. Give the customer an estimated time for repair based on the technicians assessment.D QUESTION NO: 208 A customer brings a PC in for repair. D. B." . Add an exception to the firewall for the program. Ask the customer to check daily to see when it is completed.www. D. Run the program as a local administrator. The technician will get back to them as soon as possible. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . A. Which of the following is the BEST response for the technician to give? A.

Encrypts data traveling across the wireless network D.www. B.CompTIA 220-701: Practice Exam D. Which of the following would be the FIRST step in resolving this issue? A.co m 68 . Disable the device in Device Manager. Coaxial B. UTP C. Ensures all users physically login to the wired network B." . a user is reporting system crashes and performance loss. Plenum D. Try installing the device to a different port or slot. Download and install updated drivers for the device. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. D. Ensures that only certain devices can access the network C. Answer: C "Pass Any Exam. Fingerprint reader E. Any Time. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. C. Contact the vendor for an RMA.actualtests. Retinal scan Answer: D.com Ac tua lTe sts .E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A.

and after restarting their PC the display is no longer appearing.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Safe mode B. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Floppy drive E. Any Time. Hardware profile C. CD. the user would like the laptop to automatically switch to the wireless connection. Which of the following boot options would be MOST effective in troubleshooting this issue? A. A.co m 69 . Safe mode with command prompt D.www.ROM C. Boot to the recovery console C. When the laptop is removed from the docking station. Driver signing B.actualtests. Which of the following Windows features BEST accomplishes this? A." .ROM Answer: C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Wireless Zero Configuration D. DVD. USB drive D.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. when locally connected. Serial Cable B. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.com Ac tua lTe sts .

B. Security Center B. Obscure word in a dictionary B.co m 70 . sysprep "Pass Any Exam. Disable antivirus protection withinSecurity Center notification. Contains special characters Answer: D. Which of the following solutions would resolve this issue? lTe sts . System Restore C. A. Contains AES encryption D.www.E QUESTION NO: 219 A.com Ac tua After successfully installing a free antivirus solution.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Machine Debug Manager D. Disable the antivirus logging in the Event Viewer. C." . Any Time. Contained in a text file C. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Contains numbers and letters E. Windows reports that no antivirus software is currently protecting the system. Install the Microsoft Malicious Software removal tool. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Update the Antivirus definitions.actualtests. fdisk B. D.

you need to use the Sysprep utility.actualtests. regedit D. 80 C.0. 172.1.www.0." . Windows XPMedia Center D. Ghost is a third-party utility. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.1 C. and WDS is available in Windows Server 2003.16.0. QUESTION NO: 221 Which of the following is a class A IP address? A.1 B. 53 B. 224.1 D. Any Time.co m 71 . RIS only comes with Windows Server operating systems. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . Windows XP Home C. 110 D.com Ac A. which comes with Windows 2000 Professional.168.1. 192.0. 10. WindowsVista Basic B.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.CompTIA 220-701: Practice Exam C. WindowsVista Ultimate "Pass Any Exam.

B. the speed and available bandwidth of Internet connections. opens a text based word processor.co m 72 .www. C. makes changes to the registry. Answer: C QUESTION NO: 226 The edit command line tool: A.actualtests." . 25GB.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A.com Ac tua lTe sts . B. Any Time. 650MB. a performance value of system components. can be used to modify desktop preferences. 4.7GB. a technician has determined what has caused the problem. C. remaining hard disk storage space. the reliability and speed of search indexing. D. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. changes the boot sequence order. D. C. B. 9GB. D. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.

A. Any Time. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). C. Event Viewer Answer: C QUESTION NO: 229 As a best practice. Secure ID Token "Pass Any Exam. Establish a plan of action and implement the solution. Computer Management B.com 73 Ac tua lTe sts .CompTIA 220-701: Practice Exam A. Task Manager D. check the HCL. archive old drivers. before performing hardware upgrades a technician should: A. Smart card B. clean each component with an approved cleaning solution. Document findings. B. D.actualtests. D. Fingerprint reader E. actions and outcomes.co m . C. REGEDIT C. Ask the user opened ended questions to see if they agree with the cause. perform a disk defrag." . Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Barcode scanner C. Verify full system functionality.www. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. B. Optical recognition F. Voice recognition D.

StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. UFS C. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Right-click My Computer thenselect Manage C. which of the following file system should be used in formatting the drive? A. NTFS B.actualtests. Encryption Keys D.www. FAT D.CompTIA 220-701: Practice Exam Answer: C. Right-click on theprinters icon and select Properties D. ToggleKeys C. FilterKeys B.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time." . Start > Control Panel > System B.D.com Ac tua lTe sts . Any Time.co m 74 .

Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Nothing else should be plugged into the UPS under a user's desk.com 75 Ac A. the AC adapter of the laptop and the computer. The hard drive is in standby mode. LCD monitor D. Hard disk failure or operating system needs to be reloaded. diskpart D.www. convert B. Laser printer B. Bluetooth headset "Pass Any Exam. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. C. Power cord is loose. Laptop computer C. Which of the following is MOST likely the problem? A. D. Any Time.co m ." .actualtests. B. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. format C. Mouse and keyboard need to be cleaned. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A.

Power cycle the computer. 2700 C. Which of the following actions BEST resolves this issue? A. Data Execution Prevention Answer: B. A. Windows Event Viewer B. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . Reload the driver for the monitor. "Pass Any Exam. Replace the display adaptor. 2100 B.www.actualtests.com 76 Ac A. 3200 D." . D. 5300 tua lTe A technician is installing a RAM upgrade into a PC. Assuming the necessary slots are available. C.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use.co m . Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). CHKDSK D. B. Any Time. The PC is currently holding two sticks of 512MB PC2700. and the technician would like to install an additional two sticks of 512MB PC3200. FilterKeys E. Degauss the monitor. Large screen television C.CompTIA 220-701: Practice Exam B. AM/FM radio D. Windows Defender C.

www. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . Pass all computer components near a large magnet.com 77 Ac tua lTe A. Erase the hard drive using a disk wiping program." . An alert when the computer case has been opened C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. WEP encryption C. C.actualtests. D. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. sts . WPA encryption D. A set of firewalls and anti-virus programs protecting the computer D. MAC filtering B. Run FDISK on the hard drive. An alert at logon when an unknown user has tried to logon B.co A computer is being sold over the Internet. B. Reformat the hard drive to a clean state using the format command. Any Time.

the server will be back up. Hardware and software are not exact sciences.hoc wireless connection D. I am not the server technician so please do not take a bad tone with me. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. C.com 78 Ac tua lTe The file server had an expected outage this morning. D." ." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. There is no way to tell how long this will take. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. One particular caller demands to know exactly how long the system will be down. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. TV tuner card B. a notice appears on the screen which says the site is being blocked by a filter. Connect to it via an aD.co m . Is your work solely depending on the server? Try to not be upset because before you know it.actualtests. Any Time. Connect to it through a TCP/IP port C. We have identified the problem and we will have it back up as soon as possible.CompTIA 220-701: Practice Exam A. A technician believes the on-board NIC is bad. Connect to it through a computer share B. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Which of the following would be the appropriate response? sts .www. Graphics card C. B. We will have it back up within the hour. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. We believe the problem is the network interface card. Video capture card D.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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actions. RAID 5 D. Any Time. D. Answer: A. Verify full system functionality and implement preventative measures.actualtests. USB 1.com Ac tua lTe sts . RS-232 B." . Document the system findings. which of the following should be done? (Select TWO). RAID 1 C.co m 85 .1 "Pass Any Exam. Change theusers permissions so that they cannot create any potential problems in the future. Inform the user that the computer may not function as it did before the problem occurred. Inform the user every step that was performed throughout the entire troubleshooting process. RAID 0 B. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. RAID 1 C.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. RAID 5 D. and outcomes. E.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 0 B. C.www. A. B. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A.

NAT B. Parallel D. Modem F.co m 86 .com Ac A.CompTIA 220-701: Practice Exam C. SCSI D. Channel 11 D. Serial Answer: D. WEP C. Any Time.actualtests. PS/2 C. NIC E. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). 802. IEEE 1394 B.11n B. MAC "Pass Any Exam. SSID D." . A.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A.www. MAC filtering C.

m 87 . Press F1 to shift display to the projector. MAC filtering D. Use appropriate function toggle key to switch display mode.C lTe A. SSID C.com Ac QUESTION NO: 276 tua Answer: B. Which of the following could the technician do to send the display to the projector? A.www. the system will auto-select the projector on restart. Go into Device Manager and enable the projector." . C. but no display shows on the screen.actualtests. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. System B. Any Time. WPA key B. The projector is turned on.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO).CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Accessibility Options sts . Reboot the computer. User Accounts C. Administrative Tools D. Security Center E. Answer: A QUESTION NO: 277 "Pass Any Exam. B. D.

44MB Floppy Disk Answer: B. B. IDE Hard Drive E.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Dynamically assigns IP addresses for easy client configuration. which of the following should be the NEXT action according to the troubleshooting theory? A.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. lTe sts .actualtests.www. Secures network Internet traffic through shared key encryption. Answer: C QUESTION NO: 278 After the problem is resolved. Verify that all other parts of the system are working properly. Solid State Drive F. Answer: C QUESTION NO: 279 A.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Digital Video Disc B. Recreate the problem and reapply the solution to ensure it worked properly. D. Return the system to the user. 1. Backup Tape C. Provides security for a network through the use of ACLs. Resolves queries for resolution of host names to IP addresses. "Pass Any Exam. B. C. Inform the user of every step that was taken so the user can self-repair if the problem occurs again." .co m 88 .D. C. Any Time. Compact Disc D. D.

actualtests. C.www. A. Run the System Configuration Utility from the run line and click on the Services tab. right click the Local Area Connection. "Pass Any Exam. The user accidentally deleted the files. Answer: D. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.com D. Network installation F." . C. D. The user saved the files to a different location. The local user profile is corrupt. select the Hardware tab. The user selected an alternate hardware profile. Any Time. Right click on My Computer.co m . Open Network Connections from the control panel. select Properties. Open a command window and runipconfig from the command line. XCOPY all files from another computer C.com 89 Ac tua lTe sts . B. Purchase a fully configured hard drive Answer: A. select Status. D.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Factory recovery partition B. and then click on Device Manager. and then select the Support tab. B. Which of the following is the MOST likely cause of the problem? A. B. user to move so the technician can check the computer for problems. E.D.CompTIA 220-701: Practice Exam A. Installation from Microsoft. Open a command window and run net /?from the command line.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Windows CD installation E. users coworker to confirm what the user said and verify there is a problem.

CompTIA 220-701: Practice Exam C.actualtests. ThinNet C. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. 100 feet (30 meters) B. Decreased EMI D.com Ac tua lTe sts . Any Time. 492 feet (150 meters) D." . Increased RFI B. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Decreased ESD C. user to state the issue and stop the user when the technician has an idea of how to fix the problem. D. UTP B. user to explain the problem and listen without interrupting the user. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. 328 feet (100 meters) C.www. Fiber D.co m 90 .

net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Parallel port "Pass Any Exam. Any Time. SCSI B. net use \\ComputerName\ShareName /persistent:YES :F D.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. USB port C. ASR C." .com Ac A. Task Manager D.actualtests.co m 91 . Serial C. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A.www. net use F: \\ComputerName\ShareName /persistent:NO C. Serial port D. IDE D. net use \\ComputerName\ShareName /persistent:NO :F B. Standard TCP/IP port B. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. MSCONFIG B.

Bootsect. PCMCIA D. Sysprep. Boot.txt B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.dos D. Ntbtlog." . you need to edit the boot. AGP Answer: B "Pass Any Exam. Where would they find this setting? sts . QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. System Properties>Advanced>Performance Settings>Advanced B. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.ini file is an editable text file with one or more lines that reference partitions to boot to. System Properties>Advanced>Environment Variables D.com Ac A.ini that is loaded by the ntldr file that loads the bootstrap process in a system. System Properties>General C.ini Answer: D Explanation: To configure dual-boot computers. The boot.inf C.actualtests. Any Time. ISA B.www.co m 92 . PCIe C.

Which of the following is MOST likely the cause? A. The speaker wires were disconnected while cleaning. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. Securing wireless access points D. The default printer is out of paper or offline.www. A new security update is available for download. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Default gateway C. B. Storing passwords B. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. D. Any Time." . ISP D. C.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk.com Ac tua lTe sts . The UPS is disconnected from the wall.co m 93 . Blocking harmful network traffic C. Hostname B.actualtests.

www. RG-58ThinNet D. C. An infallible method which binds a signature to a message D. Due to condensation within the lower tray assembly. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.CompTIA 220-701: Practice Exam A. Email applicationadD. D. B. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. The process of removal is so complex that only those certified for repair should attempt to resolve. Start > Help and Support C. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Right-click My Computer > Help and Support B. CAT5e C. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Cryptographic mechanism that identifies the sender as well as the message integrity B. CAT6 B. the functionality of the rollers was impaired and therefore ceased to transfer properly. The paper jam was caused by moisture in the paper tray.co m .actualtests." . the customer asks for an explanation the cause of the problem. Any Time. Which of the following is MOST appropriate? A. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. Start > Programs > Accessories > System Tools > Help and Support D.com 94 Ac A.in which adds the signature block to all email messages C.

Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. D. 8GB D.www. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).actualtests. Generators create new passwords every time a user signs in to prevent social engineering.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Generators eliminate ausers tendency to create passwords that can be a security liability." . 128GB sts . Allows analog video output to a variety of devices C. Allows a LCD projectors output to display on a laptops screen B. Any Time. Generators eliminate the requirement to establish log-in attempt limitations. Allows digital video to a variety of devices D. C. Generators extend the requirement to periodically change passwords. 4GB C. "Pass Any Exam. 2GB B.com Ac tua lTe A.

Fan C.www. Standoffs C. DSL D.co m . Dial-up B.actualtests. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. You should install only the standoffs that align with the holes in the motherboard. Capacitors Answer: C. Heatsink D.CompTIA 220-701: Practice Exam A. Screws D." . sts .com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Any Time. CPU E. Riser cards B. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Motherboard B.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Cable C.

10.15 B.0.1.CompTIA 220-701: Practice Exam A.actualtests. Downloaded Program Files D.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.254.0. Malicious software attached to another piece of software D.25 C.com Ac tua A. 192. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. Any Time.0.168. Temporary Internet Files B. 169. Malicious software that changes theusers home page C.co m 97 . Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Malicious software that is self-replicating and self-propagating C." . Malicious software attached to another piece of software D.15 D. 172. Browser Plug-Ins C. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software that is self-replicating and self-propagating B. Malicious software that monitors Internet surfing habits B.www.0.16.

actualtests.com Ac tua lTe sts . KVM B. Ability to detect hardware incompatibilities and resolve them C.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A.www.co m 98 . Debugging Mode B. USB hub C. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Which of the following would be the BEST startup selection? A." . Graphics adaptor D. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Last Known Good Configuration D. Any Time. Ability to bypass the IRQ channels to work directly with the CPU B. "Pass Any Exam. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Safe Mode with Command Prompt C. Ability to detect and correct single bit errors in memory D. you would choose the Last Known Good Configuration advanced startup option.

D.11a wireless card D.www.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection.11n wireless card C. Answer: B QUESTION NO: 316 A." . 802. 802. Which of the following should the technician do NEXT? tua lTe sts .co m 99 .actualtests. Restore the backup to a new hard drive. B. The customer asks the technician. Check the security log for error codes. Before the technician performs any diagnostics which of the following actions should the technician take? A.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. What is a bluescreen message? How should the technician respond? "Pass Any Exam. Create a checklist of the most likely issues. Run a power supply test. Boot into Safe Mode. 802. 802.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Update all software to determine if this corrects the problem. B. C. D. Any Time. Which of the following standards should the technician upgrade to? A. C. Apply the latest service pack. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.11g wireless card B. Run a backup routine.

Logical Token B. Which of the following will allow this functionality? A. D.actualtests. Under powered fan B. full size keyboard. B. Network Hub "Pass Any Exam.www.co m .CompTIA 220-701: Practice Exam A. Daisy chain C. In the office they want to use a 24 LCD monitor. Any Time. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. C. System clock feature D. Pad locks C. Which of the following is MOST likely causing the sound? A. Explain that it is a message that assists in identifying problems based on the error code. Failed fan C." . and a regular mouse without having to connect all of the devices each time. Tell the customer that abluescreen is another name for stop error. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated.com 100 Ac tua lTe sts . RSA keys D. Docking station B.

B. NetBEUI Answer: B. and bays for storage devices.CompTIA 220-701: Practice Exam D. DNS E. "Pass Any Exam. PATA hard drive B. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock.actualtests. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. DHCP C. SATA hard drive with a rubber gasket C. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO).www. Solid state hard drive D. Any Time." .co m 101 . connectors for peripheral devices. Which of the following can be installed to accommodate the customers request? A.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. A private network between two computers using wireless cards without using a wireless access point between them. IPX/SPX D. AppleTalk B. lTe sts . It provides slots for expansion cards.

AGP "Pass Any Exam.com Ac tua lTe sts . D. ISA B.C. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Create a utilities partition on the hard disk prior to OS install. Nothing else should be plugged into the UPS under a user's desk. Disable the system BIOS so the SATA card can take boot precedence.F Explanation: He should plug in the monitor. Use the Windows XP Professional for SATA card support feature when installing Windows. which of the following must be performed for the installation to be successful? A. Vacuum Cleaner F. the AC adapter of the laptop and the computer. C. D. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Any Time.actualtests. Laptop AC Adapter D.co m 102 . Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card.www. B. A. Press F6 when prompted to load the additional drivers. Monitor C. A secured line of communication between two points through a public network. PCIe C. Computer Answer: B. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Laser Printer B." .CompTIA 220-701: Practice Exam C. Portable Heater E.

Infrared D. power cycle the system. 802. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. C. Trojan tua lTe A client receives an email stating that their online auction has been compromised. Spyware D. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process.0 C. Enter System Configuration Utility and select Startup Menu. Bluetooth 2.sys file that is located on the root directory. password along with all of their account information. 802. Midway through Windows loading.actualtests. Which of the following is this an example of? sts . Any Time.www.com 103 Ac A.11b B.CompTIA 220-701: Practice Exam D. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.11a Answer: B "Pass Any Exam. Botnet attack C. Edit the config. D. Press F8 after POST but before Windows begins to load.co m . Phishing B." . B. It says that they need to login and change their old username.

"Pass Any Exam. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. Serial D. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Any Time. RJ-45 D." . which of the following can the technician use to stop a program from loading at startup? (Select TWO). RJ-11 B.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . USB B.www.actualtests. but has to be terminated at the last device? A. From the MMC snap-in C.com Ac In a Windows machine. From the start command window D. ST . BNC C. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. From the system configuration utility B. SCSI C.

Inform the user that the problem will be escalated to a supervisor for resolution. Close existing ticket and open a new trouble ticket for the user.www.co m . remove the cover. Registry C. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. B.actualtests. Performance Monitor D. Net stop Answer: B." . I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. C.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. D. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. hold the can upright and spray. Can I redirect your computer to a network printer until a technician can repair the problem? B. B. Have you removed and replaced the printer drivers already? C. Unplug the power cable. MSCONFIG E. "Pass Any Exam. C. Which of the following is the BEST response from the technician? A. Which of the following is the BEST response? A.com 105 Ac tua lTe sts . Leave the unit powered up so that any issues with cleaning can be immediately realized. when the black window opens. Inform the user that a technician will be out to resolve their problem shortly. Any Time. type print lpt1 in the box. Event Viewer B. Select Start. D. Inform the user that there is no record of the prior call. type CMD in the run line.CompTIA 220-701: Practice Exam A. Unplug the power cable. remove all the components inside the case and spray each one separately.

Anti-magnetic screwdrivers F.fault isolation outlet C." . Memory is defective.co m . Any Time. Operating system does not recognize the additional memory. B. C. remove the cover. hold the can upside down and spray. UPS Answer: C.com 106 Ac A. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.D Answer: A. C. "Pass Any Exam. A. Which of the following are the MOST likely issues? (Select TWO). tua lTe Memory was added to a Windows laptop and upon booting up. sts QUESTION NO: 338 . the BIOS only reports the original memory amount. Which of the following should the technician do NEXT? A. Wait until the main battery is exhausted and then remove. D. Thermal transfer compound B. GrounD. Remove the CMOS battery. remove all components.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off.CompTIA 220-701: Practice Exam D. Anti-static mat E. D. Unplug the power cable.actualtests. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO).www. Memory size needs to be adjusted in Device Manager. Disconnect all external devices. Remove the internal main battery. Memory mismatch. B. Memory brand is different than the computer. E. Anti-static wrist strap D.

Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. Continue using the power supply until it fails. Any Time. When troubleshooting power issues D.actualtests. Verify the voltage powering the fan.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working." . USB "Pass Any Exam. Replace the fan. Replace then entire power supply. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Front side bus B. When putting a PC into long-term storage B. Which of the following is the BEST course of action? A. Removable storage C. C. When traveling to other countries C.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . When installing more powerful components .www. A.com Ac tua lTe sts A. Cache D. D. B.

Switching-mode power supply B.actualtests. SCSI E. Toner sticks to photoconductive areas on a drum. Any Time.CompTIA 220-701: Practice Exam B. IEEE 1394 Answer: B. Heat from theprinthead boils a water-based ink. Lithium ion cell Answer: A "Pass Any Exam. SATA C.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. C. B. Heat from theprinthead melts the ink onto the paper.com Ac tua lTe sts QUESTION NO: 345 . Small wires impact and squeeze ink from a ribbon. D. Heat from theprinthead boils a water-based ink.www. Answer: C Which of the following BEST describes how an impact printer works? A. D. Linear power supply C. B.co m 108 . C. Small wires strike and transfer ink from a ribbon. Heat from theprinthead transfers an image onto the paper." . Toner sticks to photoconductive areas on a drum. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Serial D. Nickel cadmium cell D.

ROM can be read? A. SODIMM D. Any Time." . sts . PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. It was introduced in 1996 and is an extension of the system BIOS. ODBC B. AGP C. 32x C. 24x B. ACPI C. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop.actualtests. SATA B.co m . you need to use ACPI standard.com 109 Ac tua lTe Explanation: : To define power management in laptop computers.www. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. Although the technician has immediately responded to the dispatch. the technician finds the customer extremely angry that it has taken "Pass Any Exam. IRQ D. 48x D.

C. Any Time. MAC filtering is preventing the computer from connecting to the network. but now they are unable to see the network at all. Empathize with the customer then focus on completing the task in an expedited manner. B.www. Make sure the customer is aware that the current service level agreement allows for an eight hour response. D. Which of the following should be the technicians NEXT troubleshooting step? . Which of the following is the MOST likely cause for the problem? A. Upon closure. The wireless network card has been disabled by the hardware switch.11a to 802. Recent provider upgrades have changed the wireless specification from 802.CompTIA 220-701: Practice Exam over four hours for a response.11n. Focus on completing the task in an expedited manner." . Document the issue including findings.actualtests. B. Ask another technician to verify that the findings are correct. actions taken and the outcome. Follow up with the customer at a later date. C. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. They were able to connect without a problem the day before. B. D. lTe sts A technician has replaced a failed keyboard that was full of debris. Upon closure.co m 110 .com Ac tua A. D. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Answer: B "Pass Any Exam. document the situation and inform the manager that the customer was not happy with the response time. Report the incident to thecustomers manager. The wireless network is not properly configured. C. document the situation and inform management that thecustomers behavior was undesirable. to ensure that the keyboard is still functioning. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. The technician then explained to the customer the importance of keeping a clean area around their computer.

Any Time.actualtests. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. B. the customer asks what the tube of paste that came with the CPU is used for." . It assists in keeping the CPU cool. D.www. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. It prevents theft by covering the values written on the CPU. Everyone else is able to print to the color printer without a problem. The customer was able to print and then left on vacation. B.com Ac tua lTe A.co When installing a new CPU for a customer. The printer address has changed and the customer needs to remap their printer. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . It prevents voltage from shorting out the CPU. Which of the following is the MOST likely cause for the customers issue? A. Thecustomers permissions have changed and needs to be an administrator to print color. Firewall B. C. The DHCP service needs to be restarted on the client computer. C. Switch C. Ethernet hub D. The print spooler service needs to be restarted on the client computer. sts . D. It keeps the new CPU from falling out of the socket. Since returning the customer is only able to print to the black and white printer.

7 D.1. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.3 B.15. 8.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. Graphics card jumpers need to be reconfigured D. Copy C.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Limited amount of memory for the display adapter B. A full backup backs up all the files on the disk. A copy backup backs up the selected files and does not mark the files as archived. The backup should clear the archive bit for each file.168.co m 112 . 206.1. these files are then marked as archived. Which of the following is the MOST likely cause of this? A.CompTIA 220-701: Practice Exam A. 192. sts . 176. Any Time. Which of the following backup type should be selected? A.16 C.1.1. Incremental B." . Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.actualtests.www.1. Not enough free space on the hard drive C.9. Full D.

is clocked four times faster than a normal unit. B. has two error correcting and checking units. two separate processing units. C. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again.www. D. B. the customer is not done describing all their symptoms. C. Politely tell the customer that the solution is known and that no other symptoms need to be discussed.actualtests. Answer: C QUESTION NO: 361 A. has twice the cache of a dual core processor. the technician knows what the solution is.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. twice the amount of cache. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . has four integrated processing units. Answer: D QUESTION NO: 360 A dual core CPU has: A. Any Time. The technician should ask the customer to repeat the problem several times so they can verify all of the facts." . Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. However. B. D. C. requires memory to be installed four units at a time. Hear what the customer has to say without interrupting if it will not take an excessive amount of time.com Ac tua While a customer is describing a problem to a technician.co m 113 . double the number of pins. D.

C. The print spooler can catch any loose clothing. prevent unauthorized login attempts. C. encrypt the contents of a hard disk. Which of the following safety precautions must the technician be aware of before repairing the printer? A. Nonmetallic tools C. A UPS D. The laser will be hot. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. D.actualtests. Which of the following would BEST resolve this issue? A. C. D." . Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. B. provide remote assistance to users. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. secure communications with websites. The print fuser will be hot. D.com Ac tua lTe sts . B. B. The ink carriage might move.co m 114 . "Pass Any Exam. Any Time. Replace the mouse. Reinstall the mouse drivers. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. Replace the touch screen.CompTIA 220-701: Practice Exam A.www. Calibrate the touch screen. A wrist strap B.

C. State that the update has no relationship to the new issue and continue implementing a solution. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours.www.actualtests. Answer: C "Pass Any Exam. Ask the user about where information on that update was released. Post notices around the building. Email the users about the update. Any Time. B. D. Which of the following is the BEST way to respond the customer? A. Stop the mandatory update.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Disregard the statement and continue to resolve the new issue. D.com Ac tua A. Install the update without notice. telnet D." . C. Which of the following would be the BEST way to communicate the mandatory update to the users? A. ping C. B. Wait until the customer completes their statement andexplain how to resolve the new issue. ipconfig B.co m Answer: C 115 .

C. how can the registry backup before changes are made? A. Control Panel>Configuring Desktop B.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Answer the call and then resume work. Step outside and answer the call. Export registry file B. D. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Clear any removable disks from all drives and start-up PC. Ignore the call and call back afterwards. D.www." . Save registry file "Pass Any Exam.co m When attempting to boot-up. a PC displays MISSING NTLDR. Ask the customer for permission before answering the call. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Disable plug and play in the BIOS.actualtests. Install Windows Updates. . Any Time. B. B.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Which of the following is the BEST course of action? A. C. Backup registry file C. Remove any incompatible hardware. Control Panel>Services C. Display Settings>Advanced Settings D. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A.

shell E. Install a Bluetooth USB adapter. C.co m Answer: B 117 . 9-pinD. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Start>Settings>Control Panel>Speech D." .actualtests. Install a wireless PCMCIA card. 15-pin D. Start>Settings>Control Panel>System>Hardware C. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A.www. Activate infrared ports in the BIOS. which of the following locations would provide access to adjust the input levels? . RJ-45 C. B. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.11g network connectivity to a laptop. Any Time. Update the firmware in LAN adapter. D.CompTIA 220-701: Practice Exam D. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP.com Ac tua A. 6-pin Mini-DIN Answer: A "Pass Any Exam. Which of the following would be the BEST method? A.shell B.

Autoexec. Network . Print Spooler B. DDR RAM D. The user does not have the correct printer driver. Any Time.actualtests. "Pass Any Exam. Which of the following is the memory type? A. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.co m An end user reports that anytime they try to print locally. One of the memory modules has 168 pins. RIMM C.www. SODIMM B. Workstation D.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Task Scheduler C. Which of the following is the MOST likely cause of the problem? A. nothing happens.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Logon phase B.bat C. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Boot loader phase D. Which of the following services is MOST likely causing the issue? ." .

There is no display on the monitor and the PC shuts off following the beep. The printers USB port is not compatible.actualtests. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Which of the following should the technician do? sts QUESTION NO: 381 . Which of the following is the MOST likely problem? A.co m 119 . tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. The operating system is corrupt. Power supply warming or cooling B. Install the support tools from the Windows XP CD. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Any Time. The CPU has dislodged from its socket. Run theipconfig /registerdns command. The report is not formatted to use USB. D.www. Which of the following is the MOST likely cause of the noise? A." .exe. The user does not have the correct network drivers. Error correcting memory making data adjustments C. The monitor has failed.CompTIA 220-701: Practice Exam B. C. Hard drive is failing D. Modify the path variable to include the location of winipcfg. D. Run theipconfig /all command. C. B.com Ac A. B. C. D. The hard disk drive has failed. "Pass Any Exam.

MAC filtering C. Sometimes either or both devices fail to function. Use thefdisk command. Upgrade the power supply. Install additional ribbon cables. B. ISDN B. D. but either device will function if the other is disconnected.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Answer: B QUESTION NO: 386 "Pass Any Exam. enable one of the new devices in each profile.co m . Which of the following is a BEST practice to ensure that the companys data is protected? A.actualtests. Upgrade the device drivers for both components. C. Any Time. Use a low level format.www. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers." . D.com 120 Ac tua lTe A. Which of the following should the technician do? A. Repartition the hard drive. Use the format command. B. Create two hardware profiles.ROM drive. C. DNS D.

CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. The hard drive has failed. the technician verifies that the hard drive is being correctly recognized by the BIOS. D. Dual independent bus architecture B. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Installing more memory of the same type and speed C.co m 121 .www. Installing same memory type but at a slower rate of speed A. While troubleshooting. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A.actualtests.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. C. Program Files B. Documents and Settings D. DDR2 RAM "Pass Any Exam. B. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Installing the newest memory available D. Installing the fastest memory available B. The BIOS must be set to auto-detect the hard drive. The user has placed a non-bootable floppy diskette into the diskette drive. Any Time. Windows C. The hard drive jumpers are configured incorrectly." .

Coaxial D. Fiber optic B. Fiber optic C." . Any Time. IEEE 1394 C. TwisteD.CompTIA 220-701: Practice Exam C. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .com Ac tua lTe A. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A.pair copper wire B.www.pair copper wire D.co m Answer: C 122 . Fiber optic B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. IEEE 1394 D. Hyperthreading D. TwisteD. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.actualtests. IEEE 1394 C.

SC D. Express bus C.actualtests. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. It provides slots for expansion cards. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A." . and bays for storage devices. Once a portable computer is inserted in a docking station it behaves like a desktop computer.co m . Non-ECC C. Docking station B.www. RJ-45 B. ECC D. ISA slot D. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. TCP/IP "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Any Time.com 123 Ac tua lTe sts . Dual channel B. LC C. connectors for peripheral devices.

co m 124 . Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. A user would need to manually type the SSID to connect. Dual Inline Package (DIP) B. Answer: A "Pass Any Exam.actualtests. Any Time. 802. D.11n D. B." . In the socket of a component C. Hyperthreading D.com Ac tua lTe sts QUESTION NO: 398 . 802.11a C.www. On top of a component D. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. The access point would now transmit on only one channel.CompTIA 220-701: Practice Exam B. On the outside of a heat sink B. Data encryption would be more secure over wireless connections. C. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Data encryption would be less secure over wireless connections. L2 cache C.

255.www.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.com 125 Ac tua lTe sts .actualtests. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. 255. Windows Multilingual Interface Pack D.255. Windows Language Wizard B.0. Applications need to be reinstalled with an upgrade D." . 255.0 D.255. QUESTION NO: 403 A user reports that their USB device has stopped working.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0.0. Any Time. Upgrade formats the drive B. 255.0. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.255.0.255.co m . Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.1 C.0. Windows Multiple Language Keyboard Pack C. Upgrade retains user settings C.0 B.

Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. seeing windows. floating bars. RAM C.www. Determine if any other users are affected by the problem. D. D. Any Time. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . a user has the ability to customize translucent windows called: lTe sts . B.CompTIA 220-701: Practice Exam A. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. three-dimensional viewer. B. RAID D. Determine how long the user has had the problem." . BIOS B.actualtests. Determine how long before the user is due for an upgraded system. C.com 126 Ac A.co m . Determine if changes have been made that could have caused the problem.mp3 at the end of mpeg layer 3 file names in Windows XP? A. tua In Windows Vista Ultimate. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. aero glass. CPU "Pass Any Exam. C.

Establish a plan of action to resolve the problem. Limited bandwidth Answer: B. To support active desktop E. The technician has validated the problem and suspects that the application needs to be reinstalled. Perform a backup before making any changes. Higher response time B. A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Limited display size C.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. B. Daily C. The user has asked that a full backup be run every day. Answer: C "Pass Any Exam.www. C. Incremental B. Establish a theory of probable cause. findings and solutions. Any Time. Document all issues." .co m 127 . Which of the following types of backup should the technician select? . Differential D.actualtests. Support different resolutions D. Which of the following is the NEXT step that the technician should take? A. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. D.com Ac tua A.

ROM drive and has tested and found that the drive is defective.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. regedit B. msconfig D.com Ac tua lTe sts . Question the user and make sure that they have not made any changes to their system recently. B. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Run a full system backup." . A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Which of the following should the technician do NEXT? A. ipconfig C. Run a backup of the system. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current.actualtests.co m 128 . B. dxdiag Answer: D Explanation: To test the DirectX functionality. Any Time.www. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Document their findings and the actions taken. C. Which of the following utilities should the technician run? A. Call their manager and report the status of the issue. you need to use the DxDiag utility (DirectX Diagnostics). Which of the following should the technician do NEXT? A. "Pass Any Exam. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. D. Call their manager and report the status of the issue.ROM drive and tested that everything is working properly. C. Develop a plan to get the drive replaced. D.

" . 1. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. Hal. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Ntbootdd. 4095MB C. Use the proper acronyms. Any Time. D.exe B. C.actualtests.5 times the physical memory D. Use technical jargon.dll Answer: D Explanation: The HAL. Use email so that everything is in writing. Which of the following is the BEST approach to tell the customer what is going on? A.co m .www.com 129 Ac tua lTe sts . Use non-technical terms. The size equal to the physical memory B. Smss. Ntldr C. B.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A.sys D.

Electromagnetic interference due to the copy machine in the room. It has been in service for four years and is located in a copier room." . D.CompTIA 220-701: Practice Exam A. B. C. C.co m . B. Restate the issues to the customer for validation. Ask to get an interpreter to assist in the language barrier. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB.actualtests. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. Skip the first appointment.9 port? A. C. Call the customers scheduled that day and reschedule all the appointments to different days.com 130 Ac tua A technician is working on a computer with periodic shutdown problems.www. Any Time. RS-232 "Pass Any Exam. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. D. Which of the following is the BEST course of action to take care of the appointments during that day? A. and make the repairs as quick as possible to try to catch up on the schedule. RS-422 B. explain the reasoning to the client. Which of the following is MOST likely causing the shutdown issues? lTe sts . Power supply to the room is not great enough for both the copy machine and the computer. Improper ventilation from dust buildup inside the computer. Inform the client the service must be rescheduled with a different technician. D. Get a language to language conversion dictionary to help understand what is being said. Go to the first scheduled appointment late. Answer: C QUESTION NO: 418 A. Power supply on the computer is going bad. B.

G.CompTIA 220-701: Practice Exam C. Use a MAC filtering." . E.G "Pass Any Exam. 15 C. Answer: A. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). Enable DHCP.com Ac tua lTe sts . F. IEEE 1284 D. Enable Volume Shadow Copy.actualtests. Greater duration of power availability. B. Use WPA encryption. Disable WEP. 9 B. More horsepower will be provided. A. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A.co m Answer: B 131 . D.www. More devices can be powered at one time. Any Time. Disable SSID broadcast. Use a TPM Chip. QUESTION NO: 421 How many pins does a VGA Connector have? A. Higher electricity measured in volts.D. 25 D. D. C. B. C.

A virus does not require user interaction. 256-bit card . 10Mbps.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 16Mbps. Add a USB hub to each computer.5Mbps.actualtests. B.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. D. 2. 2. Add a KVM switch to thetechnicians computer. C. 20Mbps. 1.0 data rates? A.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. B. 128-bit card D. Which of the following provides the BEST solution? . 1. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. A worm self-replicates. A worm requires user interaction.www. Any Time." . Which of the following is the BEST solution? A. 16-bit card B. "Pass Any Exam.0Mbps. 12Mbps. 360Mbps D.5Mbps. Add a Bluetooth connection to all computers.0Mbps. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 480Mbps B. 32-bit card C. 450Mbps C. C. Add an infrared connection to all computers.

"Pass Any Exam. C.com 133 Ac tua A. Go to the second appointment because it is listed as priority and then reschedule the first. C. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Which of the following should the technician do FIRST upon arrival at the customer site? A. D. Stay on the current service call and arrive late on the next service call. apologize. Leave the current service call to make the next service call. D. Make the first appointment and then. and reschedule.actualtests. Call the next service call. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. and reschedule. Try to hurry at the first appointment to make it to the second appointment in a timely manner. after completion. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing.co m . A virus self-replicates. Any Time." . call the second customer and explain you are running late. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. B. B. apologize. Which of the following is the BEST resolution for the issue? sts . Call the second customer. this is going to make the technician late for the next service call appointment. C. B.CompTIA 220-701: Practice Exam D. Which of the following would be the BEST way to handle the situation? A.www. lTe A service call is taking longer than expected for a technician. Rush to finish the job. and go to the next service call.

Ask the customer if the technician can change the language." . BNC D. The current language on the workstation is the customers native language. Windows Sidebar D. Explain that the issue can not be resolved because the technician does not understand the language.CompTIA 220-701: Practice Exam D. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.www. Call another technician who has worked with this customer in the past and inquire about any prior issues. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Change the language and complete the service call. Windows Narrator "Pass Any Exam. RJ-11 B. D.com Ac tua A. Windows Defender B. Tell the customer that the operating system is corrupted and must be reinstalled. Windows Media Center C. Which of the following options should the technician do NEXT? A. C.co m 134 . Which of the following applications can be used? A. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. B. Any Time.actualtests. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . RJ-45 C.

Windows Vista Home Basic B. Memory failure D. Any Time.www. WindowsVista Business D. Windows XP Professional B. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Windows Vista Home Premium C.co m 135 ." . Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Hard drive failure C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Which of the following is the MOST likely cause? A. Pointing stick failure B. Windows XPMedia Center D. WindowsVista Ultimate C.actualtests.com Ac QUESTION NO: 435 tua lTe sts . LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.

CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. User Account Control D. C. Task Manager B. hives.co m 136 .actualtests. a person who go through a corporations waste to see if they can use any of the information. C. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. a worm that attacks multiple computers and memorizes each computers keystrokes. Answer: C QUESTION NO: 438 A.www. applets. targeted email that is directed at a group of users so that it appears to be from a legitimate source. B. gadgets. icons. D.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . D. Sidebar Interface C. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam." . Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. The printer was working fine Friday. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. Any Time. B.

Key fob C. Smart cards D. Wrong type of paper is being used for this printer. C. LCD monitor D.CompTIA 220-701: Practice Exam A. Username B. B. the technician believes that the computers video card has failed. 128MB graphics card C.co m . Question the user to determine what has caused the video card to fail. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. After speaking with the user and examining the symptoms. 800MHz processor B. Which of the following steps should the technician take NEXT? A. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. "Pass Any Exam. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Establish an alternative diagnosis. Spooler service needs to be restarted. Too many pages are being sent to the printer at one time.com 137 Ac A. C. a computer must meet which of the following hardware requirements? sts . The printer drivers need to be rolled back to a previous version. Any Time. Replace the video card to confirm diagnosis. D. B. Verify that all other computer components are operating normally." .actualtests.www. D.

EXE D.co m 138 .www. which of the following will BEST fix this issue? . DOSKEY C. B. C. Without changing Windows Vistas system-wide color depth settings. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.actualtests." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. CONVERT. Any Time. The Compatibility tab within an application shortcuts Properties B. Enter the Compatibility tab and select Disable Visual Themes.com Ac Answer: A tua A. Which of the following is MOST likely the issue? A. Select Disable Visual Themes. D. Hard drive Answer: D "Pass Any Exam. Case fan B. Processor C. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. RAM D. Right-click the applications shortcut and choose Properties. Enter the Compatibility tab and select Run in 256 colors. Right-click the applications shortcut and choose Compatibility. Right-click the applications shortcut and choose Properties. Select Run in 256 colors. Right-click the applications shortcut and choose Explore.

Disable Automatic Restart . but the stop errors continue. Debugging Mode D.www. Telnet D. Which of the following should be used to troubleshoot this error? A. Debugging Mode B. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Which of the following Advanced Startup options would BEST resolve this issue? . Last Known Good Configuration D. The technician has uninstalled the program.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Device Manager B. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. Last Known Good Configuration C. Any Time." . Event Viewer Answer: D QUESTION NO: 447 A.actualtests. Dxdiag C.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. a computer is getting stop errors. Safe Mode B. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Active Directory Restore Mode C.co m A technician is unable to log into a users computer after installing new hardware.

" . Which of the following would need to be created prior to the installs? A. Safe Mode D. Voltages and size D.actualtests. Cordless phones D. Resistance and size C. Restore Point B.4GHz wireless access point that drops connections. Emergency Repair Disk (ERD) D. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Electrostatic Discharge (ESD) C. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Debugging Mode B. Incandescent lighting "Pass Any Exam. Wattage and size B. Which of the following would MOST likely cause the connection drops? A.CompTIA 220-701: Practice Exam A.co m 140 . The access point is next to a speaker B. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Back up of the data C.com Ac tua lTe sts . Last Known Good Configuration C. Any Time.www.

it will not delete. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. C. When the technician tries to delete the job.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. D. Chkdsk B.11n C." . 802. The fastest cache that resides outside the chip level. 802.com 141 Ac tua lTe A.11b B. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Which of the following would BEST assist their searches? m . The fastest cache that resides at the chip level. Indexing D. Any Time. Scandisk sts . Which of the following is the MOST likely reason? "Pass Any Exam.actualtests. The largest cache that resides at the chip level. 802.11g D.11 standards operates at a maximum speed of 11Mbps? A. The largest cache that resides outside the chip level. 802.www. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.co A technician notices that a group of users are continuously searching their computers for the same files. Defrag C.

The printer does not support the font on the document. Once a job is submitted to the queue it cannot be removed. The user submitted the job as a priority. This printer is not capable of printing such fine details select another type of printer. Wi-Fi C.co m . tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Which of the following is the MOST likely cause of the missing detail? lTe sts . B. C. B.CompTIA 220-701: Practice Exam A. D." .www. Bluetooth "Pass Any Exam.actualtests. C. Some of the inkjets are clogged in the cartridge. Infrared D. The printer is set in draft mode in the printer properties. B. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Run an alignment page. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Replace all of the print cartridges. Power cycle the printer. The technician does not have the necessary permissions. Send a test page to the printer. Gigabit Ethernet B. Any Time. Which of the following options would BEST help troubleshoot the problem? A.com 142 Ac A. The job must be deleted using theprinters front panel. C. D. D.

11n B. 802. WPA2 withshareD. replace the printer and then print everything that was saved. WEP withshareD. B.key authentication .key authentication C. 802.11b C. Save all print jobs.11a D. D. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.com Ac A technician must replace a network printer. C.www.key authentication B.key authentication D. Notify all users before unplugging the printer.actualtests. WPA withshareD. Any Time. 802. Which of the following is the FIRST step the technician should take? tua lTe sts A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. 802.co Which of this following wireless security options is MOST secure? m 143 . WEP2 withshareD." . Unplug the network printer and then replace with a new printer. Delete all print jobs before replacing the printer.

D. B. Enter hard drive information manually into the Boot.actualtests. fdisk C. The hard drive is faulty and needs to be replaced. D. The system cannot connect to the network. sysedit B. The system does not have enough free hard drive space. Enter hard drive information manually into the Autoexec. C.ini C. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. Enter hard drive information manually into theNtldr file." .www. msconfig D. Any Time.ini file. "Pass Any Exam. The automatically restart feature in System Failure option is on. C.bat. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . chkdsk D. Enter hard drive information manually into the BIOS.com Ac tua A. After installing the hard drive which of the following must the technician do NEXT? A. B. Which of the following is MOST likely the cause of this problem? A. convert B. boot.co m 144 . msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.CompTIA 220-701: Practice Exam A.

Which of the following is the MOST likely problem? A.www.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts ." . Hard drive is faulty.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem.actualtests. Any Time. Start>Run>Regedit B. Device Manager>Computer Properties C. CMOS battery is dead. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. The technician suspects an IRQ conflict. Control Panel>Power Options>Hibernate tab B. APM is off. In which of the following can the technician go to review the IRQ settings? A. C. B. D. My Computer>Hardware>Settings D. BIOS>Power Menu>S11>Hibernate D. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. Answer: B QUESTION NO: 470 "Pass Any Exam. BIOSis reporting a memory error. Device Manager>Power Options>Check-off the Hibernate box C.co m . Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive.

The workstation will power up if only a single drive is connected. Any Time. Powersupplys fan is defective. D.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. B. Windows XP Professional C. Which of the following is the MOST likely cause? A. Power supply is the wrong wattage. C. Power supply wattage is too low. Power supply is the wrong voltage. The toner cartridge is defective. B. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation." . The fuser unit is defective.actualtests. The pick-up roller is defective. D. The workstation does not power up properly. D. Power supply wattage is too high. Window Vista Home Premium "Pass Any Exam. Answer: A A. Windows Vista Home Basic B. C. Power supply is the wrong form factor. Which of the following is the solution? A.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Powersupplys fan is defective. B. The feed roller is defective.co m 146 . C.www. Power supply is the wrong form factor.

Error detection C. Lower cost B. DLT D.actualtests. Any Time.CompTIA 220-701: Practice Exam D. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. DDR C. SLI B.co QUESTION NO: 475 m 147 . DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. ECC C. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. UPS B. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? .www. SLI D." . Better cooling D.com Ac tua lTe A.

This method allows access to only computers that have specific MAC addresses. IEEE 1394 C. SNMP C.com 148 Ac A.actualtests. Any Time. The use of an SSID cannot limit access even though it is used by all the routers. VPN B. SSID broadcasts C. QUESTION NO: 480 "Pass Any Exam. Parallel B.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. but requires the last device to use a terminator? A. USB 2. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. MAC filtering D. There is no IP filtering or DNS filtering. FTP D.0 D.www. WEP keys B." .co m . SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A.

SSID broadcast ID D. CRT C. Slipping hazards or dangerous footing concerns B. EMI D. Network diagram to prevent damaging any cables "Pass Any Exam. Hazardous chemicals or compounds C.CompTIA 220-701: Practice Exam Two wireless access points are located near each other." . RFI B. Channel number C. Worms D. which of the following settings should be changed to prevent interference between the two devices? A.co m 149 .www. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Adware B. Any Time. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. High temperature warnings and cautions D. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . WEP key B.actualtests. AD.com Ac A.hoc C.

Flash drive C. Replace communications cable.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Which of the following is a primary safety factor when using a soldering iron? A. C. B.actualtests. Voltage or shocks C. D. Change the toner cartridges. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Which of the following is MOST likely having an issue? A. Touch pad B. IEEE 1394 port D.www." . Check to the correct type of paper is being used.co m . Add additional memory to the printer. Static or ESD damage D. RF or wireless interference B. Any Time.

CompTIA 220-701: Practice Exam A. Scanner D. BitLocker "Pass Any Exam. NIC D. which of the following features should they research? A. because it has much lower crosstalk and interference in comparison to copper cables. and several other items on their display. Switch B. Which of the following devices is MOST likely connected to the other end of the cable? A.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Any Time.actualtests. LCD monitor B.co m 151 . Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock.www." . They can span distances of several kilometers. STP B. . If they want to add more gadgets. RJ-11 D. UTP C. calendar. Fax machine C. CRT monitor C. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer.

com Ac tua A. Document findings. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive." . Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts .www. Decoder software needs to be loaded.co m 152 .actualtests. The drives device driver needs to be updated. Establish a plan of action to resolve the problem. B. Any Time. Power supply D. and outcomes. The system does not have enough RAM installed. Which of the following troubleshooting steps is NEXT? A. D. D. The sound card is not connected properly. C. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. B. Ask the customer what the issue is. Answer: A "Pass Any Exam. Sidebar D. Defender C. actions. Which of the following is MOST likely the issue? A. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Heat sink C.CompTIA 220-701: Practice Exam B. Establish a theory of probable cause. C. Case fan B.

co A technician arrives at a customers location in response to a call. and outcomes. mouse movement and the power light is blinking.actualtests. B. D. Establish a plan of action to resolve the problem and implement a solution." . C. Document findings. and outcomes. Which of the following is causing this to happen? A. actions. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Test the theory to determine cause. D.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan.www. The BIOS need to be updated. Establish a theory of probable cause. Verify full functionality and implement preventative measures. Verify full system functionality. Answer: D QUESTION NO: 497 "Pass Any Exam. D. The keyboard is faulty. B. Any Time. B. Document findings.com Ac tua lTe A. The power supply has a loose connection. Which of the following troubleshooting steps is NEXT? A. Ask the customer questions to identify the problem. The system is in hibernation mode. C. sts . C. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . actions.

Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.heatsinks are not. D. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .co m 154 . Fans provide passive cooling. The technician needs to map the drive.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A.heatsinks provide active cooling. Ctrl + alt + delete then lock computer B. Windows key + L C.heatsinks do not. Fans provide active cooling. C. Configure NetBEUI settings. C. B.com Ac A. The technician needs local administrative rights. Configure the IP settings. Download the latest drivers from the manufacturer. B. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. Fans are applied with thermal compound.www.actualtests.heatsinks provide passive cooling. tua A user purchased a TCP/IP laser printer. D." . The operating system is corrupt. A. Fans must be directly applied to the cooled component. D. Ctrl + alt + L "Pass Any Exam. Which of the following is MOST likely the cause for this problem? A. Print out a test page. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). The technician needs domain administrator rights. C. B. Any Time.

Windows key + Alt + M Answer: A. C.ROM drive C. Windows key + alt + delete E.www. A hard drive with more than 4MB of free space B.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. "Pass Any Exam. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. The monitor and laptop video cards are incompatible. The laptop BIOS was not updated to support external video. the AC adapter for their older laptop quit working. B.com Ac tua lTe sts . then you can try to toggle the video output function key and plug in an external monitor to the laptop. QUESTION NO: 503 A user reports that during a business trip to Europe.actualtests. Which of the following is the MOST likely cause? A. A video card with at least 16MB of VRAM D. The AC adapter was inserted in the incorrect port. which of the following must be available in the computer? A. The video cable connecting the monitor is loose. Any Time." .CompTIA 220-701: Practice Exam D. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. D. Answer: C Explanation: If the display of the laptop is not working. Which of the following is the MOST likely explanation? A. The function key was not pressed to toggle the video output.co m 155 . A CD.

their pointer will randomly move about the screen or highlight words. The sensitivity of the touch pad is too high." . Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . Change the display resolution to a lower setting. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. The adapter was rated at 50-60 Hertz.CompTIA 220-701: Practice Exam B. lTe A user reports that when they are typing. IPSec B. D. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. Adjust the refresh rate of the display to 72 Hertz. The laptop is near a source of EMF interference. C. B. The mouse pointer software is corrupt. Toggle the function key for the video display. Uncheck Extend my Windows Desktop in the Display Properties. The adapter was rated for 110-120 Volts. Any Time. instead of seeing their desktop they only see their background graphic. CHAP II Answer: B "Pass Any Exam.com Ac tua A.www. A Remote Desktop session has been established on laptop. D. C. The adapter was rated for 220-240 Volts. PGP D. C.actualtests.co Answer: C m 156 . D. EFS C. Which of the following will correct this problem? A. B.

C.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Install system patches. Install anti-virus software. After completing the initial configuration.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Encrypt all local data files. B. Physically destroy the disk platters. C.actualtests. Run the defrag command on the system. Format the drive. Which of the following steps would shorten the startup time? A. "Pass Any Exam. D. Any Time. . they notice the system takes a long time to display the desktop. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. B. D." . Setup user profiles. B. Remove the control circuit board from the drive. C. which of the following MOST reliably prevents all data from being stolen? A. Perform a disk defragmentation. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Store the drive next to a magnet for one hour. Run a full anti-virus scan. D.www.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Install network monitoring software and perform a trace. Configure biometric authentication.

E. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. The laptop has an electrical short in the power supply. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. Defragment the hard drive. Decrease the size of the paging file. Read the application release notes.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application.actualtests. Any Time. Answer: A. D. Which of the following is MOST likely causing this? A.CompTIA 220-701: Practice Exam B. Launch the File and Transfer Wizard.B QUESTION NO: 513 A technician is troubleshooting a computer error. C. B. C. Remove unneeded startup applications. "Pass Any Exam. They have had problems installing this application in the past. Call the department management to document the issue. Boot the computer in Safe Mode. The customer is using the laptop power button instead of the docking station power button." . After initial troubleshooting. Which of the following steps should the technician take prior to installing the application? (Select TWO). Create a restore point. The laptop power cord is being used instead of the docking station power cord. they called the OEM and identify the problem. The customer can power up the laptop when using the power cord without the docking station. D. Which of the following should the technician do FIRST after the problem is resolved? A. Answer: C QUESTION NO: 512 A.co m . D. B. Run thechkdsk /f command on the system. The laptop battery is defective and needs to be replaced. C. lTe sts .www.

Any Time. It runs at half the processor speed.0.actualtests. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Document the issue and the applied solution.com Ac tua lTe sts ." . Class A B. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. B. It runs slower than the processor speed. Class C D. It runs faster than the processor speed. It runs at processor speed.co m 159 . C. C. Answer: B QUESTION NO: 514 The IP address: 192. D. Provides a logical connection between a workstation and the network infrastructure D. Assigns IP address to the workstation B. D. Post the solution on an online tech forum.168. Monitors sessions between two hosts C. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.CompTIA 220-701: Practice Exam B. Class B C. Describe the issue at the next staff meeting.10 is an example of which of the following address classes? A.www.

A. D. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .co m 160 .www. The customer has required all personal information be migrated to the new computer including favorites. A hub broadcasts all traffic to all ports. NetBIOS C. C.actualtests. Hubs are limited to a bandwidth of 4Mbps. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. A. From Windows Explorer. Hubs only support TCP/IP protocols. A hub directs traffic between locally attached computers. and import it to the new system. Any Time.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista." . cached website credentials and desktop preferences. Use the USMT to export the data from the old system. SPX B. TCP D. Useregedit to export the user data to the new system. B. Which of the following should they do NEXT? "Pass Any Exam.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. copy the users profile from the old system to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). D. IP Answer: C. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. DLC E. B. C.

" . Update the drivers for the video card. Which of the following should the technician do? "Pass Any Exam. Dispose of the monitor in the trash. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. The power management settings on their laptop are set to disable the internal NIC. Any Time. Discharge the CRT prior to disposal. B. Which of the following is the BEST option to solve this issue? A.CompTIA 220-701: Practice Exam A. The laptops NIC needs updated drivers. While preparing the files for the disc burning. If they connect the AC adapter. C. Format the hard drive and reinstall the OS. B. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Which of the following is the MOST likely cause? lTe sts . Answer: A QUESTION NO: 522 A. they can connect to the network. C.actualtests. B. C. Dispose of the monitor according to applicable environmental regulations. the technician notices files that pertain to other employees.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. D. Lower the pointer speed in the Mouse Control Panel applet. Disassemble the monitor to prepare disposal of parts independently.www. The laptop is not receiving enough power from the battery so a second battery should be installed. D.co m . D. Update the drivers for the touchpad. The laptop is not receiving enough power from the battery so the battery should be replaced. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad.

Carry it by holding it upside down by the base. C. Reset the password for them and inform them of their username. D. Which of the following actions should be taken? A. Organize theusers papers into file folders. C." . The user is quite messy and has a lot of paper strewn about. B. C. D.com Ac tua lTe sts .CompTIA 220-701: Practice Exam A.www. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. B. Call the person that wants the disc burned andask them if they can look at the files. Schedule a later time to call them back once they remember their username. C. "Pass Any Exam. Create a new account for the user. Carry it by using both the power and video cords for stability. The technician needs to work on the issue but is distracted by the users mess. Ask the user if they mind if the technician removes the computer from the desk to fix the issue.co m 162 . D. D. B. Keep the files on the portable drive and then look at them later for confidential material. Tell the user that they will return later in the day once they have cleaned their desk. Carry it with the protrusion on the back facing your body. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset.actualtests. providing standard permissions. Carry it with the screen closest to your body. however. Any Time. they cannot identify their username. Report the issue to theusers manager and return the next day to work on the issue. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Provide copies of the files to the people named on them. Follow thecompanys established guidelines to reset passwords. Which of the following should the technician do? A. B. Delete the files off the portable drive once they are finished burning the disc.

it sounds like an airplane taking off. put on hold. understand. Respond by asking the caller to slow down and repeat the concern twice. Receive. Which of the following should be the FIRST course of action? A.www. Respond by informing caller to slow down and change their attitude. B. Verify that the user has not made any OS changes. interpret. Receive. D. evaluate and respond. C. D. Check the BIOS for temperature changes. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. give first impression. Ask the caller to call back when they are in a better mood. Receive.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. D. Any Time. and forward. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Listen to callers concern without interrupting and being judgmental. A customer reports that when the computer starts up. ask for help and respond.co m 163 .com Ac QUESTION NO: 529 tua Answer: B lTe sts . C. Attempt to replicate and verify the issue.actualtests. Answer: C "Pass Any Exam." . Which of the following would be the MOST effective way to respond to this call? A. put on hold and forward. B. Receive. B. Open the case and determine the cause of the noise. C.

Which of the following is the BEST course of action? A. 32 volts Answer: B A technician is on the phone with a customer. Answer: B QUESTION NO: 533 A technician is responding to a customers call. "Pass Any Exam. Any Time. C. Research online forums for assistance." . C.actualtests.com 164 Ac tua QUESTION NO: 532 lTe sts . Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Avoid the incoming call and call back later. Update the OS with the most recent patches. Put the customer on hold just for a few minutes. Forward the customer to another technician. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. At the same time. Write down error code and ask for assistance. The technician receives another incoming call from the technician's friend. D. Which of the following is the BEST course of action? A. Email the manufacturer with the details of the issue. 12 volts C.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. 6 volts B. a co-worker asks the technician for assistance. D. B. Which of the following is the BEST course of action? A. B. 24 volts D. Forward the customer to another technician in order to listen to the co-worker. Ask the customer's permission to put them on hold.www.co m .

com Ac tua lTe sts . Replace the motherboard and perform a system restore. B. Document that disabling the firewall did not solve the issue and call another technician for assistance. D. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. disabling the firewall did not help the issue. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. D. Use Windows Recovery Console to perform a repair installation of Windows. After speaking with the user. Contact the user to determine if any recent changes have been made to the computer. the technician believes that firewall settings may be the cause. B. Put the customer on hold just for a few minutes and assist the co-worker. D. Which of the following troubleshooting steps should the technician perform FIRST? A. Any Time. Formulate another theory as to what might be causing the problem. Replace the workstations NIC.www. C. Answer: D "Pass Any Exam.co m 165 . C. however. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.CompTIA 220-701: Practice Exam B.actualtests. Replace RAM modules and verify that all other system components are operating properly. C. Reinstall the firewall software." . QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Which of the following troubleshooting steps should the technician take NEXT? A. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network.

Use a signal attenuator. Answer: B QUESTION NO: 539 "Pass Any Exam. D.actualtests. sts . B. Which of the following should the technician do NEXT? A. Install anti-spyware and run an initial scan. C. a technician discovers content which they believe may be illegal. B. B. Ignore the content and complete the repair. Report the situation to the appropriate authorities. Which of the following describes the BEST course of action? A.com Ac QUESTION NO: 538 tua lTe A. C. D. Insist that the user immediately delete the content. Which of the following can the technician recommend? m QUESTION NO: 537 166 . D. Perform a virus scan and evaluate the results. Use an uninterruptible power supply (UPS). The technician speaks with the user. Answer: D Answer: A While troubleshooting a problem on a users computer. C.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Any Time." . Plug the computer into a different power outlet.www. Report theusers story to management and wait for further instructions. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Delete all the illegal content from the user's computer. Establish a theory as to what caused the changes to the computer.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Use a surge protector.

Excessive humidity C. Confiscate the co-workers personal storage media. For backup purposes and with thecustomers permission.actualtests. DRAM D. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. resulting in the need for continuity chips in otherwise unused slots? lTe sts . from computers which are in for repair. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media.co m 167 . Which of the following is the BEST course of action? A. It is not appropriate unless the content is public knowledge. random characters? A. For backup purposes and if the technician deems it necessary.www.com Ac tua Which of the following RAM types requires that all available memory slots be filled. D. C. RDRAM C. It is never appropriate to copy acustomers data. B. DDR3 B. A corrupt software driver B." . D. Notify the customer about their stolen data. A low toner cartridge "Pass Any Exam. Ignore the situation so as to avoid workplace conflict. When is it appropriate to make copies of a customers confidential data? A. Any Time. B. Answer: C QUESTION NO: 541 A. C. Report the situation to appropriate authorities.

HTTP Answer: A "Pass Any Exam. WindowsVista Ultimate. Windows XP Home Edition. KVM switch B. Docking station D.com Ac tua A.co m 168 . TV tuner card C. WAP D. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application.actualtests. WEP B. HTTPS C. C.www. Video capture card lTe If using Windows Media Center. D.CompTIA 220-701: Practice Exam D. which of the following hardware components needs to be installed? sts . Any Time." . Windows XP Professional. B. Windows 2000. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A.

32GB C. Although Windows XP lets you format only up to 32GB but can read larger volumes.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.actualtests. WPA D. Any Time. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. WAP C. L2 cache B. 16GB B. Which of the following components should the technician replace? A. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. SFTP B.com 169 Ac tua lTe sts .www. Processor D. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.co m . 1024GB D." . 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. CMOS battery C.

Devices by type B. 3389 Answer: D "Pass Any Exam. I/O address ranges E. Explanation of error codes Answer: A.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. Check the software for a complete install. C.com Ac tua lTe sts . Any Time. Heatsink B. Hidden devices D. Mapped network drives F. RAM capacity C. Check to see if wireless is turned on. Active Answer: D QUESTION NO: 552 By default.C. Check the wireless card for antenna connections.co m 170 . D. 110 C. Check the wireless card to be sure it is seated correctly. A. which of the following ports is used for Remote Desktop (RDP)? A." . Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).CompTIA 220-701: Practice Exam A.actualtests. B. 80 B.www. 2335 D. Liquid D. Passive C.

Wireless card C. 80 D. Capture D. NIC B.co m 171 . 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.actualtests." . TV tuner C.www. by default.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. Any Time. is used for Telnet? A. SATA D. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. Multimedia B. 25 C. 23 B.com Ac tua QUESTION NO: 555 lTe sts .

Last Know Good Configuration D. HTTP C. Memory C. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. VPN D. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC.co m . Enable Boot Logging C. Which of the following would be the BEST recommendation to the customer? A. Any Time. Bridge B. The technician has determined this can be done.www.com 172 Ac A." .CompTIA 220-701: Practice Exam A. Router C. Firmware D.actualtests. Safe Mode with Command Prompt B. Crossover cable "Pass Any Exam. Operating system B. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. WAN B. Which of the following must the technician update? sts . but the motherboard needs an update.

QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. change the password frequently. Which of the following should the technician do? . use their telephone number as the WEP key.com Ac A. try not to use numbers in the password. Use the Safely Remove Hardware icon in the System Tray.actualtests. C. B. D.www.co m Answer: A 173 . Use the Safely Remove Hardware icon in the Control Panel. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data." . D. Unplug the device from the computer. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Send the drive to a data recovery company. Any Time. a technician should advise the customer to: A. Answer: A "Pass Any Exam. B. C. B.CompTIA 220-701: Practice Exam D. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. try and keep the same password so the customer can always remember it. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. D. Turn off the power to the USB device first then the computer. C.

CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. D. The monitor driver version C. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. Improved security features C. rightclick on the desktop. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam.com Ac tua QUESTION NO: 565 lTe sts . Which of the following is the FIRST item to check? A. select new. B. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. The power to the external displays docking station D.www. If the monitor has been degaussed recently B." . C. create the folder in My Documents then click and drag the new folder to the desktop. create the folder on a flash drive and then click and drag the new folder to the desktop.co m 174 . Improved registry settings D.actualtests. Any Time. Improved performance B. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. use the run command and type folder. and select folder.

The technician explains this is a: A. Have the user check external drives for media. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Boot into BIOS/Setup and change the boot sequence. popup advertisement that has been blocked. The technician tries to boot the computer with the Windows CD in the drive. Boot the unit in Safe Mode by pressing F5. Any Time. C. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Have the user power off for five minutes then restart the system. B.actualtests.CompTIA 220-701: Practice Exam A. C. the computer boots off the installed operating system on the hard drive. Which of the following is the FIRST step the technician should take? A.co m . Boot into BIOS/Setup and update the BIOS. Which of the following is the FIRST action the technician should take? lTe sts . D. website that does not require a password to log in. D. press F8 and select Last Known good configuration. Run a check disk operation on the hard drive. When WindowsStarts.com 175 Ac A. Boot into BIOS and check the hard drive status. C. When Windowsstarts. Boot into setup/BIOS and check the Graphics options. B. B. Boot the unit in Safe Mode by pressing Ctrl/Esc. website where cookies are required. "Pass Any Exam. press F8 and select Safe Boot. Boot the unit in Safe Mode by pressing F8. C." . however. B.www. D. tua A technician wants to reinstall Windows operating system on a notebook computer.

Answer: C "Pass Any Exam. D. B. Run the computer until the error occurs then find where the source of the heat is.actualtests. B.www.co m Answer: A 176 . D. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Ask the customer how the laptop is being used when it reports the error. Which of the following would be the NEXT troubleshooting step? A. C. Set the printer to DHCP.CompTIA 220-701: Practice Exam D. D.com Ac tua A. Ask the customer what is occurring when the display is lost. Unplug and then re-connect all cabling to the components.1. C. Enable print sharing from the main computer. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display." . Check to see if the monitor and computer are powered by a UPS. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. secure website. Update or reinstall the display driver. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. B. Any Time. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Check the System Event log for over temperature entries.0. Configure the printers IP to 127. Which of the following is the BEST course of action to take? . Remove the battery and run the laptop on the external power supply. C. Set the IP address to match the gateway address.0.

Check the quick setup guide for BIOS settings. C. D. Consult the maintenance manual for the error code." . but only in monochrome. Replace the video card because there is no display. Remove the power and check the position of the jumpers on the motherboard. have the customer clear the print queue and reboot. power off the printer. B. pauses and then repeats.co m 177 . check the printer properties on the server. B. The NEXT action would be to: A. Any Time. Which of the following is the BEST course of action to determine the cause? A. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. B.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. C. replace the network card in the printer. C. cycle the power on the printer and observe the boot process. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. The NEXT step to evaluate the problem is to: A. D. The technician knows the print server had maintenance done over the weekend that included driver updates. D.actualtests. The technician arrives and finds the printer is online but there are not any lights on the network card. have each user remove and re-install the printer to update the driver. Answer: B QUESTION NO: 576 "Pass Any Exam.com Ac tua lTe sts .www. check the printer for paper jams in the path. flash the firmware on the printer to match the new driver. power cycle the printer to update the driver.

WPA. WPA encryption D. Biometric authentication Answer: D QUESTION NO: 578 A.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Which of the following Windows services is not starting during boot? A. Any Time.actualtests. Which of the following security technologies is this considered? A.co m 178 . WEP C. WPA D.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts ." . Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Hibernation C.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Standby B. Sleep D. Computer Browser "Pass Any Exam. WPA2 B.www. Password authentication B. Smart card authentication C.

reseat the video card. B. Northbridge B. check the power cable on the monitor. Add Hardware Wizard C. check the video cable from the monitor to the PC.CompTIA 220-701: Practice Exam B. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC.co m .com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Check the video cable from the monitor to the PC. check the power cable on the monitor. Answer: C QUESTION NO: 581 A. Print Spooler D. C. DMA controller D. Turn the monitor on/off. BIOS C. Reseat the video card. Southbridge B.actualtests." . BIOS "Pass Any Exam. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. D. Any Time. reseat the video card in the PC. Turn the monitor on/off. check the video cable from the monitor to the PC. try turning the monitor on/off. The technician on call determines that the PC is powered on and is not in standby mode.www. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. try turning the monitor on/off.

co m 180 . BIOS D. Check the power supply for voltage output. Verify that the power button is plugged into the motherboard. Any Time. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. CMOS D. C. Replace the power button. Northbridge B. Check the power outlet to verify it is supplying power. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.CompTIA 220-701: Practice Exam C. B. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A." .actualtests. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. D.com Ac tua lTe sts . Southbridge C. Answer: A "Pass Any Exam.www. Northbridge B. Southbridge D. DMA controller C. Which of the following is the NEXT troubleshooting step the technician should take? A.

The printer has a faulty NIC. C. Case open switch D. The printer has corrupt drivers. 959 D. Theusers workstation has a faulty NIC.actualtests.www. The technician can also print a test page from another workstation. Biometric password B.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. 478 B. It was working fine yesterday. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . "Pass Any Exam. 775 C. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. The technician can ping the users workstation and the printer. Port triggering C.co m 181 . B.com Ac A user reports that they are suddenly unable to print to a network printer. D. Slot A Answer: A A." . Any Time. The printer is no longer the users default printer.

E QUESTION NO: 590 When troubleshooting an issue with a customer. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. "Pass Any Exam. Turn off the firewall.www. D. Multi-core B.CompTIA 220-701: Practice Exam A.com 182 Ac tua lTe sts . B. Which of the following should be selected to BEST meet the user's needs? A. D.co m . Unplug the PC and put on an anti-static wrist strap. Assign a password complexity policy. B. Update the virus definitions and start a scan for viruses. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft.actualtests. SODIMM D. DDR2 E. Dual-core Answer: A. Turn on Automatic Updates. Verify when the last time the computer was working correctly was. Which of the following is a best practice? A. PCI express C. Which of the following is the FIRST thing the technician should do? A. they do not want the updates to interfere while they are working. C. B. Update the antivirus definitions. C. however. Inform the customer of how long it might take to resolve the problem. Disable all file shares. Any Time. Update the network device drivers. Set automatic updates to download only. C." .

NTFS D. Check the domain print server. HPFS C.com Ac tua A. Which of the following file systems should the technician select? A. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A.actualtests. Username/password B. C." . Check power on theusers laptops. Fingerprint scanner C.www. FAT32 "Pass Any Exam. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. FAT16 B.co m 183 . Check the network connections. lTe Several users report their print jobs did not print to the local shared printer. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Set automatic updates to download and install. Any Time. B. D.CompTIA 220-701: Practice Exam D. WPA D. Check the print queue. Which of the following is the FIRST thing a technician should check? sts .

Answer: A After several months users report that their computer runs slower. Check for incompatible hardware. Jumper settings D.www. D. Task Manager B. How should the technician troubleshoot this issue? A. Backup Manager C. Any Time. B.actualtests. Task Scheduler Wizard D. C. Check the disk for scratches. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Firmware settings C.co m . Check the boot order in the BIOS. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Check the CMOS battery.com 184 Ac QUESTION NO: 598 tua lTe sts . The technician needs to change the computers settings to boot from a recovery CD.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. a technician notices that the software hangs during the hardware detection phase. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. The problem is related to large files being deleted. Where should the technician make the necessary boot order changes? A." . Motherboard settings B.

Right-click My Computer icon. select Properties C. select Properties B." .actualtests.co m 185 . Check the printers BIOS. Add Hardware Wizard. PC/XT "Pass Any Exam. D.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. ATX B. select Properties D. Check the manufacturer's website. Check the USB port. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. AT C. B. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Which of the following is the BEST solution to locate the correct drivers? A.www. C. Any Time. Right-click Start menu. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. A network interface card B. A cable modem D.com Ac A. Right-click System Tray. Right-click My Network icon. The installation CD is not available. An asynchronous modem C.

" . ACL Answer: A QUESTION NO: 603 When a job fails to print. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. PPTP C. From theprinters drivers B. where would a technician go in Windows to print out a test page? A. From the printer properties page D. Any Time. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.co QUESTION NO: 604 m . TELNET C. NTP B.www. RDP D.com 186 Ac tua lTe sts . SMTP D. NNTP B.actualtests.CompTIA 220-701: Practice Exam D. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A. Manually on the printer C.

Router D.com Ac tua A. Bridge D. Switch B.www. Modem lTe Which of the following network devices interconnects networks together? sts . Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Modem C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Any Time. Full duplex D.actualtests." . Hub B. Modem C.co m 187 . Router D. Hub Answer: D "Pass Any Exam. Half duplex B. Hub C.CompTIA 220-701: Practice Exam A. Switch B. Port mirroring C.

A maximum of two computers can share a local printer verses unlimited users can share a network printer. The power supply D.actualtests. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. Laser printers fuse the image to the page. C. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. D. Laser printers melt the image onto the page. The writing element B. and impact printer? A. while laser printers can be harmful to the environment. while the inkjet printer can only use ink cartridges. Any Time. thermal. inkjet. The control panel C. while an inkjet printer fuses the image to the page. B.com Ac Answer: D tua lTe sts . A local printer has a small footprint and cost less money than a network printer that has a large footprint.co m 188 ." . Laser printers use toner.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. C. The interface Answer: A "Pass Any Exam.www. while an inkjet printer sprays the image on the page. B. Ink jet printers are safe for the environment. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. D.

company's intellectual property and proprietary information. A print job is waiting in the print queue. customer's personal files and professional data. Printer configuration is incorrect. D. BTX B. C.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. which of the following provides the MOST room for effective cooling? A. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. C. but the printer does not print the job. B. 800 x 600 "Pass Any Exam. person who would be directly affected in the case of a breach. Any Time. equipment from abuse and misuse.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine." .actualtests.www. D. Outdated or corrupt print driver. B. . ATX C. which of the following is the minimum default resolution setting that Windows XP supports? A. Which of the following may be the cause? A. NLX D. 640 x 480 B. The application used to create the document is incompatible with the printer.com 189 Ac tua lTe sts A.

QUESTION NO: 617 A CD drive is a type of: A. C.com Ac tua lTe sts . SODIMM D. DVD/RW drive B. C. D. solid state drive. number of installed hard drives. 800 x 640 D. SD flash drive C.CompTIA 220-701: Practice Exam C. how data is distributed between multiple drives.www. B. hot swappable drive. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A.actualtests. the back up tape drive configuration. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. and SVGA resolution is 800 x 600. CGA's resolution was 320 x 200 . the number of partitions across multiple hard drives. Any Time. network drive. B." . SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. optical drive. Answer: A "Pass Any Exam.co m 190 . EGA's was 640 x 350. D.

3 volts of power to the computer.actualtests. D.www. Automatic voltage detection between 110 and 220 voltage is provided. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. it is important for the output to be: A.com 191 Ac A. B. tua On a desktop computer. Two processors installed on the motherboard D. AGP slot D. Any Time. The computer can run faster because of the larger power source. B. C." . Automatic integrated surge protection is provided through the upgrade. equal or lesser than the original power supply wattage. auto sensing from 100 to 240 Volts. equal or greater than the original power supply wattage. it must have which of the following? A.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. D. Thermal grease between the fan and theheatsink B. Thermal grease between the processor and the fan C.co m . DIMM chip B. The addition of 3. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. Thermal grease between the processor and theheatsink "Pass Any Exam. C. equivalent to the original power supply wattage. IDE drive C.

The memory speed will decrease.com Ac QUESTION NO: 626 tua lTe sts . Any Time. Answer: A When installing a barcode scanner on a computer. Which of the following statements is MOST likely true? A." . The OS will have to be reinstalled. The computer will overheat. The scanner must be configured to read the code(s) desired. C. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Double the clock speed on a 32-bit processor B. The scanner must be installed between the PS2 mouse and the computer.co m 192 . D. The flatbed scanner must be removed.actualtests. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. B.www. "Pass Any Exam. The computer will not pass POST. D. Hyper-threading technology D. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. the computer must be equipped with which of the following? A. Hyper-V technology C. B. The barcode scanner should be set up in the computers BIOS. which of the following should occur? A.

CPU B. Which of the following could be contributing to the noise? (Select TWO). Cooling fan C.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A.ini file. Which of the following is the possible cause? (Select TWO). E." . The power supply is not connected to the system board. Hard drive "Pass Any Exam. To provide additional software security to the laptop D.CompTIA 220-701: Practice Exam A.actualtests.co m . Windows has a corrupt boot. Duplex C. Laser Answer: A QUESTION NO: 629 Answer: A. C. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.www. Inkjet D. To allow peripheral devices such as a monitor to remain attached B. To allow additional power to be available to the laptop when docked C. The CRT display has failed. Any Time. Impact B. sts .com 193 Ac A. D. To provide additional USB ports for the laptop E. A. A PCI card is not correctly seated.B QUESTION NO: 630 The user states the desktop computer is very noisy. To allow LAN/WAN switching Answer: A. B. A memory chip is defective.

Which of the following technologies is capable of this functionality? A. The repairs go as planned. leave a copy for the company owner.co m Answer: B . Which of the following would be the BEST course of action for the technician to take? sts . Any Time. relaying details of the repair to save the technician time. Document the work done at the firm and leave the company owner a voicemail. Document the work done at the firm. B.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. Motherboard E. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. and due to space constraints. Boot in Safe Mode. Boot from LAN. D. QUESTION NO: 632 A. C.actualtests. Boot from Emergency Boot Disk.www. DVI-D "Pass Any Exam.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Document the work done at the firm." . Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. ask one of the assistants at the company to contact the owner. B. and personally contact the owner to update on the status of the repairs. Call and/or email the owner the status of the repair and answer any remaining questions they might have. the owner would probably not want to be bothered during the work day.CompTIA 220-701: Practice Exam D. Boot to Last known Good Configuration. Memory chip Answer: B. D. asks to have a single-connection that will carry video and audio to and from the PC. C.

Any Time. B. Keep thenorthbridge chip within acceptable temperature ranges. "Pass Any Exam. Mini-PCI card B.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B .www. Express card C. in marked matching slots. PC card 8. Keep the processor within acceptable temperature ranges.1 D.com Ac A. C." . C. Memory has to be installed in same speed and size modules. B. PC card 7. The motherboard jumpers need to be properly configured. Keep the power supply within acceptable temperature ranges. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. Memory has to be installed in matching pairs.co m 195 . Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. D.CompTIA 220-701: Practice Exam B. which of the following is true? A. using chips equal to or larger than 1GB in size. VGA D. DVI-I C.actualtests. Keep the hard drive within acceptable temperature ranges.

Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. B. Any Time. Use Windows built-in Disk Management utility and format the disk. using at least five passes.com Ac tua lTe A. Fiber D. Reformat the hard drive. STP Answer: D "Pass Any Exam. Coaxial C.co m Answer: A 196 . 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? ." . Run a high powered magnet over the drive several times. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Use a multi-pass third party formatting utility. Due to limited ability to conceal cabling within walls. D.CompTIA 220-701: Practice Exam D.actualtests. WiMAX B. Memory has to be installed in marked matching slots.www. Fractional T1 C. UTP B. Satellite D. the company is being forced to run the lines along power wiring and overhead lighting. Which of the following would be the MOST cost effective cable to choose? A. C.

Four D. Any Time. Windows Vista Home Premium Answer: A. Windows XP Professional E.C QUESTION NO: 642 A. Security Center B. One B. Which of the following operating systems currently include this functionality? (Select TWO).www.actualtests. A. Two C. Fuser "Pass Any Exam.co m .com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts ." . Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. WindowsVista Business D. WindowsVista Ultimate B. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Windows Defender D.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Windows 2000 Pro C. Device Manager C.

" .co m .www. Liquid ink Answer: C QUESTION NO: 644 Network hubs.CompTIA 220-701: Practice Exam B. Ribbon C. 100Mb B. ping a 192.18. ping f 189.10. Full duplex C. msconfig B.0. Toner D.168. ping t 172. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . ping v 10.1.com 198 Ac tua lTe sts . Any Time.actualtests.5 C.68.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.11 B. edit C. regedit D. by design. 10Mb D.5 D. can run at which of the following modes? A. "Pass Any Exam. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.122.16.

The monitor is not plugged into the video card.www. MSCONFIG was used to enable the computer services. no errors are reported and the data cable is connected. The physical printer online light is lit. The RAM has been inserted backwards in their slots. B. MSCONFIG was used to execute the system. MSTSC D. The BIOS revision is the latest version.ini file. Any Time. Which of the following is the MOST likely cause of the issue? A. D. D.ini file. Which of the following is the MOST likely "Pass Any Exam. The PC BIOS does not support the new RAM size." . Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing.com 199 Ac A technician is adding RAM to a PC. B.actualtests. MSCONFIG was used to disable the computer services. the operating system will only recognize 1GB of RAM. MSIEXEC . C.co Which of the following utilities is used to perform a baseline on a hard drive? m . Which of the following choices is MOST likely the cause? tua lTe sts A. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. C.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSCONFIG was used to execute the win. MSCONFIG C. Upon power on. PERFMON B. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.

1. Component Services Answer: A "Pass Any Exam. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.CompTIA 220-701: Practice Exam cause of this problem? A. The Use Printer Offline option is checked.1." . Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. Any Time.www. My Computer C.0.1 D. The Printing Preferences has been changed in Printer Properties.com Ac tua lTe sts .0 B.0.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. Device Manager D. B.co m 200 .0. The Use Printer Offline option is not checked. ping 127. The Print Processor has been changed in Printer Properties.0.0. C. System Information D. ping 128.0. Control Panel B. Performance Logs and alerts C.1 C. Computer Management B. ipconfig 127.actualtests. localhost 128. D.

Device Manager C. Performance Logs and Alerts D.actualtests.com Ac tua lTe sts .co m 201 . Device Manager C. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Component Services D. System Tray "Pass Any Exam." . Performance Logs and Alerts B. Startup Menu C. Computer Management B. My Computer B. Computer Management B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Computer Management C. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A.www. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Control Panel D. Performance Logs and Alerts D.

msinfo32 D. System Information . System Properties B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A." . Power Options "Pass Any Exam. Task Manager D.actualtests. dxdiag C.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . cmd B.com Ac tua lTe sts A. Any Time. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Information C. System Configuration B. System Properties C. Task Manager D.www.

com Ac tua lTe sts . Event Viewer C.actualtests. 192.1. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.co m 203 . Performance C. Any Time.168." . Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.100. Hardware Wizard D. Simple File Sharing B.168.10.1 Answer: D QUESTION NO: 665 "Pass Any Exam.1 B.1.100 C.www.1. 172. 4.168. Power Options B.1 D. Simple File Sharing C. Hardware Wizard D. 122.CompTIA 220-701: Practice Exam B. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Hardware Wizard D.

12 C. 10 C. 64 Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 8 B. Any Time.co m 204 . 63 D. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 26 D. 10 B.www. 26 D. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 12 C. 10 B.actualtests. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A." . 16 C. 8 B. 26 D.com Ac tua lTe sts .

keyboard. The battery is full and the laptop is plugged in. DSU C. Allows multiple users to have access to a central gateway.www. 802. Allows multiple computers to communicate with each other in a network.co m .11g B. 802.com 205 Ac A.11b D. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . and there are no error codes or beeps. Router B. CPU "Pass Any Exam.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. and that it gets unusually hot. and mouse. Any Time. Connects multiple users to one computer. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. Fan B. Modem D.11n C." . 802. C. B. 802. Which of the following components is the MOST likely at fault? A.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A.actualtests. D. Connects multiple computers to one monitor.

Produces unsolicited advertisements via pop-up messages lTe sts . Collects user and program information usually for malicious purposes D.com Ac tua A. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A." . Code that waits for a specific response before activating B.co m 206 . Any Time. Battery D. Spam D. ESD strap C.www. Cable ties B.actualtests. Worm B.CompTIA 220-701: Practice Exam C. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Unsolicited mail that is sent electronically C. Trojan C. Logic bomb Answer: B "Pass Any Exam. MSDS D.

WindowsVista Premium D. Unplug from the USB port. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Worm C.actualtests." . LAN D. WAN B. Adware D. Disable in the BIOS.www. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.com 207 Ac tua lTe sts .co m . VPN C.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. Any Time. "Pass Any Exam. WindowsVista Business C. Virus B. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Windows Vista Home B. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Safely Remove Hardware Function. B. C.

www.com Ac tua lTe A. A record of the administrative passwords C. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A.CompTIA 220-701: Practice Exam D." . Which of the following is the FINAL step that should be performed? . Start> Run>typecmd> dir D. Document findings. An established recovery point B. Any Time. Start> Run> typecmd > ipconfig C. Start> Run>typecmd > nslookup B. Escalate the problem to the next higher tier support shop C. Establish a theory of probable causes of the incompatible driver D. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.actualtests. Restart the OS. A complete restore of the hard drive D.co QUESTION NO: 681 m 208 . Cycle the power to ensure that thent driver works B.

Check thatWiFi is enabled. Which of the following should the technician do? A. they are not receiving any WiFi signals. Hibernate D.168. Check to see if the NIC is functioning.255. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. 127. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.254. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.1 D.10. The laptop also needs to be able to resume quickly from this mode. Any Time. 169.1 C.www.com Ac tua A technician wants to configure a Windows XP Pro laptop.actualtests. Ask if they have a modem. Stand by B. Suggest they move computer around. Shut down C.1. 192. C.255 Answer: D A. NIC B. however. B.0.0. D. WiFi Card "Pass Any Exam.co m 209 .127 B. 255.255.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before." . Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .

Any Time. B. Bluetooth D. "Pass Any Exam. inquiring how the systems are running and offering any additional assistance. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Email the business owner and offer discounted services for the next system upgrades. but is now attempting to use the laptop's embedded keyboard. Question the customer to determine if they are using the embedded keyboard for the first time. B. C.www.co m Answer: B . lTe sts A week ago a technician completed several upgrades for a business. inquiring when the next system upgrades can be started and offer discounts. Contact the customer with a follow-up call. The customer had the laptop working properly all day in a docking station setting. Right click on the print job and select restart. D. Right click on the print job and select properties. C. D. Contact the customer with a follow-up call.com 210 Ac tua A. Which of the following would be the BEST course of action to take? . The technician has not heard back from the client. Right click on the print job and select resume. Have the customerrestart the computer to reset the keyboard for the customers profile. C. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Right click on the print job and select cancel.CompTIA 220-701: Practice Exam C. B. Email an assistant at the business to see if they are satisfied with the services rendered.actualtests." . Which of the following is the NEXT action to take? A.

com Ac tua lTe A. Any Time. BIOS D.INI file C. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Bridge D. BOOT.actualtests. PXE Boot Rom B. /v C. Modem C.www." . Switch B. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. /b D.co QUESTION NO: 691 m 211 . Where would be the proper place to configure this? A. /r B. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Check the keyboard drivers in Device Manager and reload if out of date.CompTIA 220-701: Practice Exam D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD.

" . RAID 5 D. RAID 0 B. RAID 0 B. Optical Drive D. RAID 5 D. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. Which of the following RAID arrays is the technician using? A. Which of the following is MOST likely failing? A. CPU Fan C. Any Time. RAID 1 C.co m 212 .actualtests. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 1 C. RAID 5 C.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 6 D.www. Processor B. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size.com Ac A. RAID 1 B. RAID 10 "Pass Any Exam.

STP D. Any Time. Fiber B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. Fiber C. CAT6 C. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. RG-6 C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. RJ-45 B.co Which of the following cable types contains a foil shield inside the jacket? m 213 .com Ac tua lTe sts A. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).actualtests. ST D. STP B. Coaxial D.www. UTP . especially Ethernets "Pass Any Exam." .

Any Time. Coaxial B. Fiber D. ST D. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. UTP C.actualtests. 802.com Ac tua lTe sts . 802.11n C.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Satellite C. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. BNC C. 802." . Bluetooth "Pass Any Exam. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A.11a B.11g D. DSL D. Fiber B.www.co m 214 . RJ-11 B.

Cable C.www. Botnet C. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. DSL B. Adware sts . Any Time. Spyware B.com Ac tua lTe A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Spam D.actualtests. Spam C.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Botnet B." . Adware D. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Fiber D.

CD B.CompTIA 220-701: Practice Exam A. Internal hard drive D. Spam B.www. Floppy C." . Worm D. without actually installing it on the workstation? A. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Any Time.com Ac tua lTe sts QUESTION NO: 709 . Network Answer: A "Pass Any Exam. Uninterruptible power supply C. Spyware C.actualtests. Botnet D.co m 216 . Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Spyware B. Adware C. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Power strip B. Surge protector D.

"Pass Any Exam. Any Time. D. ATX B. SMTP D. HTTPS C. 800Mbps. 480Mbps.www. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. Micro ATX C." .CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.ROM drive C. IDE hard drive B.co m 217 . C. USB thumb drive D. DVD. 12Mbps. FTP B. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A.com Ac tua lTe sts .actualtests. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. AT D. B. 400Mbps.

Lower latency C. Which of the following could be the problem? "Pass Any Exam.www.actualtests. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Increases length of cable D. 10 or fewer B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access.com 218 Ac tua lTe sts . 110/120 Volts AC or 220/240 Volts AC B.co m . 20 or fewer D. AC or DC Voltage C. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Any Time. 6/12 Volts DC or 12/24 Volts DC D. 15 or fewer C. Fire resistant B. the customer reports the NIC link lights for that computer are not on. In addition." .

you should update the device driver. . Which of the following is the NEXT step? A. Any Time. Boot Mode B. Network server is not working. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. D. Safe Mode D." . Which of the following boot options will accomplish this? A. Where can the technician locate the NTLDR files? A. Update the device driver. Re-install the OS. Firewall is not working. Answer: D QUESTION NO: 719 After installing a network card.co m 219 .www.com Ac tua lTe sts Explanation: To troubleshoot this problem. NTOSKRNL "Pass Any Exam. B. Remove and replace the network card. C. Join the computer to the workgroup. D. Internet site is down.CompTIA 220-701: Practice Exam A. B. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Enable Boot Logging C.actualtests. C. the technician notices a yellow exclamation mark in Device Manager. Updating the device driver may help when an installed device isn't working properly. Switch is not working.

Upgrade the video card. Connect the laptop to a monitor. CONFIG. BOOT. Answer: A "Pass Any Exam. Remove the battery.com Ac tua A.SYS B. B.COM Answer: B QUESTION NO: 722 When a computer is turned on. When the laptop is plugged into an outlet it starts. D. Upgrade the memory.INI D. OS installation disk C. Which of the following is the BEST solution? A. Replace the battery. but there is no video.actualtests. Any Time." . After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start.www. Replace the power button. B. NTDETECT. IO. Which of the following is the NEXT step to troubleshoot the issue? sts . NTLDR C. Change power outlets.SYS D.co m 220 .CompTIA 220-701: Practice Exam B. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. D. C. C. lTe A technician is troubleshooting a laptop. Replace the LCD. which of the following is the FIRST process that runs? A.

The RAM is not seated properly. "Pass Any Exam. The technician powers on the laptop and the drive is not detected. Which of the following should the technician do NEXT? m .ROM/DVD player into a laptop. The system is overheating. B. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Any Time. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. D. Check to see if a disk is present in the drive. Check if the drive is properly plugged in. Check the manufacturer's recommended settings. The OS is not installed.www. The power-management console C.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. The MBR B. Which of the following could be the issue? A. Which of the following is the MOST likely issue? A. D. sts . C.com 221 Ac tua lTe A.co A technician installs a new CD. The AC/DC adaptor D. C. Check the USB settings for the drive. B.actualtests. Additional memory needs to be installed." .

CompTIA 220-701: Practice Exam A. to perform a technical risk assessment of employees within the company.co m 222 . communications in both directions simultaneously. System RAM B. D. to test sociological boundaries with in the company.actualtests. D. B. communications in both directions one at a time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. printing on both sides of paper one at a time. Hard Drive D. C. printing on both sides of paper simultaneously. Answer: A QUESTION NO: 730 Where is the power on password stored? A. engage in harmless communication. Requesting public information B.www." . Any Time.com Ac tua lTe sts . CMOS ROM C. Flattery Answer: C. acquire unauthorized information to achieve a goal. Answer: D "Pass Any Exam.E QUESTION NO: 729 Social engineering is used to: A. Asking passive aggressive questions E. Insulting the subject to motivate a response C. C. Assuming a position of authority D. B.

Port 25 D. Port 21 B. C. It blocks popup ads. Port 23 C. A tool that allows a workstation to tell the network that the workstation is present. D. Port 21 B. C. B. by default? A. B.www. D. Port 110 "Pass Any Exam. by default? A. A tool that allows a user to use the workstation as a telephone through the network. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3." . Port 25 D.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A.co m 223 . Port 23 C. tua lTe sts . It holds a log of the last three passwords used. It pings a workstation from a remote server. A tool that tells a user of the workstation that they have exceeded their memory quota. A tool that allows a user to connect to other computers. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet.actualtests. It retrieves email from the mail server. Any Time.com Ac A.

Any Time.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. A. sts . Printer E. System RAM Answer: B.C QUESTION NO: 739 "Pass Any Exam. Which of the following is the cause? A. A method of recovering lost data from a hard disk.actualtests. The user described the problems as: occasional rebooting. USB C. Processor is going bad B. Wireless router B. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). D. overheating. A recognized method of disposing hard drives that contain sensitive data." . Any damage to a hard drive caused by an intention or unintentional jolt or movement. Network D. electric shock felt on computer case.com Ac QUESTION NO: 738 tua Answer: A lTe A. B.www. C. RAM module is faulty C.co m 224 . Power supply D. Excessive movement between system memory and virtual memory. and the hard drive stops working.

Ctrl + Alt + B D. B. F9. Start> Programs> Accessories> Command Prompt "Pass Any Exam.g. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Start>Programs>Accessories>Communications> Command Prompt D.actualtests. nslookup D. F12) B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO).com Ac tua lTe QUESTION NO: 741 sts Answer: B . Explain to the user they need to fill out a work order for the computer issues. Ask the user to call another technician for more in-depth assistance. D. Help the user with every issue that they call about and put all other work orders on hold.co m 225 .CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A.www. Start> Run>cmd B. Shift + B C. netstat B. Any Time. Which of the following utilities could be used to check if there is a remote device on the network? A. ipconfig C. Function keys (e. Which of the following should the technician do? A. A." . C. Ask another technician to take over support for this user. Start> Run> Accessories> Command Prompt C.

Reboot the workstation and have the user log in again. There are multiple printers in the office. PS/2 B. every time the user sends a print job to the printer." . The manufacturer's documentation C. MSDS Answer: D "Pass Any Exam.www. Restart the print spooler service. NIC C. The cleaning label B. Which of the following places should the technician look to find the proper handling procedures? A.CompTIA 220-701: Practice Exam E. B. Any Time. C. however.co m 226 .com Ac tua lTe sts . and all other users are able to print to the printer. Which of the following is the FIRST step that the technician should do? A. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. it does not print. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Confirm the printer name where the user is trying to print. Start> Control Panel> Run>cmd Answer: A. A past technician's documentation D. D. Replace the paper in the printer.D QUESTION NO: 743 A user is trying to print to a network printer.actualtests. Riser card D.

C.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. One B. LAN B. prevent outside interference. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. Nine . C.actualtests. Store in an air-tight container. D. domain. prevent damage from weather. WAN. Three C. B. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. Seven D.www. assist with data transmission. "Pass Any Exam. Return to the manufacturer for recycling. provide protection from heat." . Any Time. Dispose in an incinerator. which of the following is the BEST way to dispose of the old cartridge? A. B.co m When applying the security settings to a network. Put the toner into a sealed bag and then throw into the garbage. D.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. C.

sts When a component has a proprietary power supply what is the main limitation? .Rom is compatible hardware. D. Ensure that the CD drive is installed. Answer: C QUESTION NO: 753 "Pass Any Exam.www. Check to see if theCD. Answer: D QUESTION NO: 750 A user reports that their CD. Any Time.Rom is not reading a disc. Make sure that the network cable is not touching any other cables. C.com Ac tua lTe A. Check to see if the network cables were terminated properly. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance." . which of the following would be the FIRST step to evaluate this issue? A. Make sure the network cable is seated properly in the users computer. C.actualtests. Check to see if the BIOS register the drive. B. Making sure that replacing the power supply is not cost prohibitive. C. Make sure that the disc is a CD and not a DVD.co m Answer: B 228 . Ensure that shielded cable was used for the network.CompTIA 220-701: Practice Exam D. D. D. Making sure the power supply will fit into the casing. What should be the BEST first step to resolve this issue? A. Replacing it with a power supply made specifically for that unit. workgroup. B. There are no limitations. one power supply is as good as another. B.

background checks for users. D. B. The customer says the tower computer will not turn on and the monitor will not turn on either. B. smart cards.actualtests. Which of the following would be the BEST questions to ask the customer? (Select TWO)." . Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. "Pass Any Exam.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. An established recovery point. D. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. C. Other equipment plugged into the same power strip/surge protector also will not turn on. A record of the ADMIN passwords. lTe sts . powering up? B. Did the computer and monitor work before? C. A complete back up of the hard drive. that is plugged into the same power strip/surge protector. retinal scans.co m . Is it a LCD or CRT monitor? E. Was the electric bill paid? D. complex user names. An emergency recovery disk (ERD). Is another piece ofequipment. Answer: C QUESTION NO: 755 A.www. Any Time. What is the manufacturer of the power strip/surge protector? Answer: A. C. What would be the questions to ask this customer? (Select THREE).com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on.B QUESTION NO: 756 A remote Customer calls with a dead computer.

Nothing.C. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. How big is your electric bill? B. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Hibernate C.CompTIA 220-701: Practice Exam A. Make a list of all programs that will need to be reinstalled in event of a system failure B. Standby B.co m .www. Always on B. Any Time." . Can you or someone else check the circuit breaker for that receptacle? D. What is the manufacturer of the power strip/surge protector? E.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Is another piece of equipment plugged into the same power receptacle and is it working? C. Nothing should be affected C.actualtests. Standby D. proceed with solution. Has any electrical work been done recently? G. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Always on C. Create restore point D. Wake on LAN "Pass Any Exam.com 230 Ac A.

Ask to be excused to use the phone to take a small break outside to get some air B. Tell the customer that both are excellent choices B.com Ac tua A. Dispose through proper channels or send it to be repaired C. relax and try to be as calm as possible while working through the distraction C. Which of the following is the BEST solution? A. Check that the tube and capacitors are intact D. Put on an ESD strap and inspect the internal components B. What is the BEST response to this question? sts QUESTION NO: 761 . Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. D. end the conversation C. It is getting to the point that is becoming a distraction. Say nothing. Which of the following should the technician do? A. Explain that what is being done is extremely complicated and requires concentration. CRTs are being replaced by LCDs Answer: B "Pass Any Exam." .co Answer: B m 231 . the customer continually asks questions about every step being performed. Give them a list of blog sites and documentation that discuss the twoOSs D.CompTIA 220-701: Practice Exam D. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Any Time. Continue answering thequestions.www. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista.actualtests. Throw it in the trash.

" . Give the user a dedicated printer. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Raise the priority of the users jobs to the highest level.com 232 Ac A. B.co m . 90 to 180 days B. Give the user permissions to cancel other users print jobs. Which of the following is the BEST option to alleviate this issue? lTe sts . Between 6 and 8 characters C.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Install a UPS in the office "Pass Any Exam.www. Between 8 and 10 characters D. C. Replace all CMOS batteries in the office B. Have the user work after hours to finish their print jobs. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Any Time. Between 10 and 12 characters B. Install a generator in the office C. Annually D. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. D. 60 to 90 days C.

What is an option to ensure that all work is not lost and damage does not occur to the system? A. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Suggest the computer be moved around.co m . Any Time. Which of the following is the action that is being performed? A. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. "Pass Any Exam.www. Retrieve the work from a hot site for the office C.actualtests. but the computers gives an error that the computer has not been shutdown properly. You decide to go to a prior restore point. Preparing system for Automated System Recovery (ASR) C.CompTIA 220-701: Practice Exam D. Loading a full backup onto your workstation D.com 233 Ac tua lTe sts . however they are not receiving any Wi-Fi signals. Use software that in case of an outage saves your work. There are UPSs connected to the equipment but they only last about 30 minutes. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before." . Rolling back to an earlier configuration B. Which of the following should you try FIRST? A. closes programs. and shuts down the computer B.

Check to see if the BIOS registered the drive.co m 234 . Which of the following would MOST likely solve the issue? A. D.ROM is not reading a disc.com Ac tua A." . Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. C. each time the customer closes the laptop the computer goes into standby. However.CompTIA 220-701: Practice Exam B. Ask for model number. Ask if they have a modem. Check to see if the CD. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. C. Biometrics C. Ensure that the device is working in Device Manager. Check that the Wi-Fi adapter is enabled. Answer: C "Pass Any Exam. D. B. Move the projector further away from the laptop. C. Which of the following is the FIRST step to take to resolve this issue? A. D. Make sure that the disc is a DVD and not a CD. Smart card D.www. Any Time. Change the power settings in Power Management. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Software firewall B. Change the computer from a laptop to a desktop.actualtests. Change the power settings on the projector.ROM has compatible hardware. B.

A.D QUESTION NO: 776 "Pass Any Exam. be stern with the user. Which of the following questions should a technician ask this customer? (Select TWO). Check to see if the monitor and system hardware are compatible. repeat back the issue to the user to ensure understanding. Which of the following steps should be performed to check the monitor? (Select TWO). What is the manufacturer of the computer? D.actualtests. If the mouse has roller ball underneath could they examine it? B. A. Move the mouse and/or press the space bar to check if the computer is in sleep mode.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. make the user promises to keep them quiet. B. D. What is the manufacturer of the mouse? Answer: A.www. C." .com Ac tua lTe sts . D. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. What mouse driver are they using? C. Check the video cable to make sure it is still connected.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. Check for other equipment plugged into the same power strip/surge protector. C. What type of mouse is it? E. tell the user to call back when they have calmed down. B. Answer: A.co m 235 . Any Time. E.

" . Which of the following should be checked? A. Update the anti-virus software. The manufacturer of the computer and hard drive. "Pass Any Exam.actualtests. Connecting a loop-back plug B. The amount of RAM installed. Hard drive location in the computer. Printing to an older printer C. D. Which of the following MOST likely uses a parallel port? A. The manufacturer of the RAM installed in the computer. C. Remove unneeded external components. Any Time.com Ac tua lTe QUESTION NO: 778 sts Answer: D . D. Failed fan in the power supply. B. B. Which of the following should be done FIRST prior to the installation? A. D. C.co m 236 . B.www.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Connecting to a parallel tape backup device D. The hard drive location in the computer. Upgrade all drivers. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. C. Create a restore point. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. Which of the following should a technician check to resolve the issues? A. Perform backup of all data. CPUheatsink seated properly.

com Ac QUESTION NO: 782 tua lTe sts . Standby B. Cycle the power to ensure that thent driver works. Which of the following is the LAST step that should be performed? A.co m 237 . actions and outcomes. Escalate the problem to the next tier support. Document findings. Hibernate D. B. C.www. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A.actualtests. Always on C. Standby D. Any Time. Wake on LAN B. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam." . Always on C. Establish a theory of probable causes of the incompatible driver.

CRTs are being replaced by LCDs. Explain that what is being done is extremely complicated and requires concentration. D. Put on an ESD strap and inspect the internal components.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . B. two monitors.www. B. two printers. B.actualtests. Answer: D QUESTION NO: 784 A CRT has stopped working. C. the customer is asking questions wanting to know every step being performed and why. Twelve Answer: A QUESTION NO: 786 Two workstations." .co m 238 . Throw it in the trash. Eight D. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. Send them off on a small task to get a moment to concentrate and finish the job. and a mini refrigerator are plugged into one power strip in a single outlet. Dispose through proper channels or send it to be repaired. It is getting to the point that is becoming a distraction. D. relax and try to be as calm as possible while working. "Pass Any Exam. Continue answering the questions. Six C. C. Move some of the devices to other outlets and replace the power strips with surge protectors.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Which of the following is the BEST solution? A. Answer: D QUESTION NO: 785 A. Which of the following should the technician do? A. Which of the following should be done to ensure safety? A. Ask to be excused to use the phone to take a small break outside to get some air. Any Time. Zero B. Check that the tube and capacitors are intact.

C. Have employees shut down their computers before they leave and perform the calculation during their down time. B. Which of the following actions should the technician perform FIRST? A. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Setup a hot site for the office so all data will be backed up. Replace the power strips with surge protectors with longer cords. D. There are UPSs connected to the equipment but they only last about thirty minutes.com 239 Ac A. "Pass Any Exam. D. B. Install a UPS in the office.CompTIA 220-701: Practice Exam C. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.www. Install power strips in the office. Replace the power strips with UPSs and eliminate the extension cords. D.actualtests. closes programs. tua lTe Computers are left on overnight to complete certain calculations and tasks. Replace the CMOS batteries to all affected equipment. C. Any Time. and properly shuts down the computer.co m ." . Install a generator in the office. Install software that saves work. Prepare system for automated system recovery (ASR). B. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . D. Load a full backup onto the workstation. Roll back to a previous restore point. Have an employee work nights to perform the shut down. C. Restore all files from a storage device.

D. Which of the following should the customer perform? . Use the function + f10 key to toggle between screens. The client would like to access the network from outside the home and on the top floor." . Install a wireless modem. Install an access point.www.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. B. Reboot the laptop to toggle image between screens. D. Set the SSID code on the laptop. Change the power settings on the projector. D. B. Which of the following should the technician do to solve this issue? A. Press the function key and then configure the projector settings.co m 240 . Use alt + tab to toggle between screens. Change the power settings in power management.com Ac tua lTe A.actualtests. C. Each time the customer closes the laptop the computer goes into standby. B. Change the computer from a laptop to a desktop. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Enable DHCP on the laptop. C. Use the function + f8 key to toggle between screens. Any Time. Answer: C "Pass Any Exam. Which of the following would the technician recommend for the client? A. C.

www. Answer: B QUESTION NO: 796 "Pass Any Exam. C. Install multiple fans.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. C. The LCD backlight is failing. Install a liquid cooling system. Any Time. Prevents motherboards temperature from getting to low B. Answer: C." .co m 241 . This might be an indication that the battery is failing and can no longer hold a charge. B. B. CPU slot D.com Ac tua Explanation: A. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. The LCD inverter board is going bad. Install more memory in the system. Heatsink B.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Dissipates heat from the chips D. Cools the power supply C. D. D. Which of the following is the BEST recommendation to make? A. The screen is set to automatically dim to optimize battery power when power is disconnected. Prevents the monitor from overheating lTe sts .actualtests. Use hyper-threading. AGP slot C.

10 "Pass Any Exam. To provide insulation around the processor.1 C. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. To provide thermal transfer from the CPU to theheatsink. To prevent memory vibration caused by theheatsink fan. C.16 B.16 12. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. Which of the following should a technician tell the user? A.1.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. C. Which of the following authentication technologies can be used? A. 169.168. 192. The screen is set to automatically dim to optimize battery power when power is disconnected.www.actualtests. Biometrics D. Ergonomics B. This might be an indication that the battery is failing and can no longer hold a charge. When the user connects the AC power.co m 242 . D. The LCD backlight is failing. B. the LCD returns to normal brightness.0." . Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. Any Time. To protect the CPU from direct contact with theheatsink.com Ac tua lTe sts . B. D. the LCD screen gets dimmer. 172.254. The LCD inverter board is going bad. Smart key C.

129. 129.actualtests.253. 201.168.25.128 B.CompTIA 220-701: Practice Exam D.168.1.128 Answer: D Which of the following IP addresses is a class B address? A.9 D.25.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.168.128 D. 201. 92.www.254.29.16. Any Time. 92.168.254.com Ac tua lTe sts .10 C.1 B.co QUESTION NO: 801 m 243 .29. 192. 192.1.25.18.10.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.16. 129. 169.253. 92. 192.254.10 C. 192.254.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A." .18.16.1.1 B.9 D.1 C.1.18.

0.co m 244 .254.0.10 B.CompTIA 220-701: Practice Exam A.10 C.25. s1A@r4A&! B.1 C.18.168.actualtests.1 C.1 D.www. 9ca5rl D.10 D.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.0.254. 127.168. Any Time.168.29. 192.0. June171988 C. 192. 255.255.16.168. 92. 169.10.128 B.10. 192.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. 172. comptia1 Answer: A "Pass Any Exam.255. 169." .16.255 lTe Which of the following IP addresses is a loopback address? sts .253.254.com Ac tua A. 129. 192.10.10.9 D. 201.10 B.1.

Recreate the problem. WEP B. by default? A. Any Time. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. SSID C. Document the problem.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure.co m 245 . Take the computer apart piece by piece until the problem is identified. BIOS password B. B." . Keylogger C. Blu-Ray B. Resolve the problem. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. Flash C. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Keyfob D.actualtests. WPA D.www. CD "Pass Any Exam. C.com Ac tua lTe sts . DVD D. D.

PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Any Time. Capture D." . HDD D. NIC B. PCIe B.actualtests. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.www. Parallel . DVD C. Modem C. Graphics C.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Flash B. IEEE 1394 D.

" .com Ac tua lTe sts QUESTION NO: 816 .actualtests.11a B. Any Time. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.co m 247 . WindowsVista Premium B. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. Touch screen D. WindowsVista Basic B.www. WindowsVista Ultimate C. Bluetooth C. Windows Media Center C. KVM B. Keyboard C. Infrared D. Windows XP Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. 802. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Windows 2000 D. Windows 2000 D.

com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Files can be larger than 256MB B. Support for file encryption D. User access and permissions options E." . Legacy support for older systems . File encryption options C.www.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.actualtests. To allow RAID support C. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. My Computer> System> Performance> Settings> Virtual Memory B. A.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Ability to share the file and folders Answer: B. Any Time. To support dynamic disks B. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Add and Remove Programs "Pass Any Exam. Network Neighborhood> Ethernet controller B. Macintosh PC read/write access D.

which of the following commands would the technician use? A.co m 249 . A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. Control Panel> Power Options D. Contain on a sticky note on the back of the monitor B. Any Time. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. ipconfig D." . In a Windows Vista workstation. WEP64 B. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A.actualtests.www. WEP128 C. Hide a password document in the workstation D.CompTIA 220-701: Practice Exam C. WPA2 D.com Ac tua lTe sts QUESTION NO: 823 . sfc B. sigverif C. Never write down the passwords C. WPA Answer: C "Pass Any Exam.

Which of the following services may need to be restarted? A. the print spooler requires other services to be running first. D. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. They ask the employee for their username and password. These types of services are known as: A. Give the caller the username and password. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly.www.co m . C. Answer: C QUESTION NO: 827 A print job fails to leave the queue. They state they need to upgrade the antivirus protection on the workstation. Windows Spool Service C. B.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. B. Any Time.msc "Pass Any Exam. Give the caller the information and inform an IT manager. Refuse the callers request and inform the police. Refuse the callers request and inform an IT manager. Print Spooler D. perfmon.actualtests. C. primary services. dependency services. Printer Driver B. driver level services. D." . registry level services. Which of the following should the employee do? A.com 250 Ac tua lTe sts .

com 251 Ac tua lTe sts . 802. Other companies use other names. how might a technician determine if the unit has WiFi capability? A.www. Without knowing the specifics of that model. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. print D. eSATA C. A dual-core 32-bit processor and a 64-bit operating system D.co m . to describe their 1394 "Pass Any Exam. D. Serial B. Any Time.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. printmanagement. such as i. A 32-bit operating system and a 64-bit processor C. Check the Device Manager for a wireless network device. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. Check for an externalWiFi on/off toggle switch.link and Lynx. A 64-bit processor and a Vista Home Basic operating system B.msc C.actualtests. Check forWiFi radio on/off switch on the function keys. services. IEEE 1394 D." . Check for an external antenna.CompTIA 220-701: Practice Exam B. C. B.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire.

" B. In the middle of doing the repair. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. D. Which of the following is the BEST response? sts . Apologize and excuse oneself for a moment to take the call quickly outside the room. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. "Pass Any Exam. C. C. Well. "Here is all my documentation for the repairs. Take the call. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. Which of the following is the BEST response? A." . which is the main circuit board for the PC. This is because it is not only high speed but also supports isochronous data.co m .CompTIA 220-701: Practice Exam products. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time." B. the phone rings. I cannot guarantee that your data will not be lost. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. B. which means delivering data at a guaranteed rate. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. I am not replacing the hard drive. Your data should be fine. please read it and then get back to me with any questions. Which of the following is the BEST action? A. I replaced the motherboard.actualtests." C.www. This type of repair will not affect it.com 252 Ac A. D. Have the phone onvibrate before starting the repair. I will let you know what happens after the repair. "I am not sure if your data will be lost I will confirm with my manager. "I replaced some of the computer parts and now it is functional. such as video devices. Any Time.

Refuse to do the repair until the client learns how to type with long fingernails.com 253 Ac A. Hide the sensitive data from casual view using folder Properties . Do the repair and request that the client trim their fingernails to prevent the keys from popping off. but let the client know that the client will be charged extra for the same repair nexttime.CompTIA 220-701: Practice Exam D.co m . Which of the following is the BEST response to the clients next repair order? A.www. while protecting the data from the operating system related issues? lTe sts . D.actualtests." . The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. making C: the OS and D: the data. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. B. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. D. Front panel media lock B. Partition the drive into two logical drives.Attributes. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. Show the client how to put the keys back on. C. Immediately leave and go to another room to take the call and deal with the repair later. Encrypt the sensitive data so that it cannot be read without a key. Biometric fingerprint scanner "Pass Any Exam. Do the repair. B. C. Do the repair with a good attitude. Any Time. Keylogger C. Partition the drive into two physical drives making C: the OS and D: the data.

co m 254 . B. UPS B. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. D. B." . Which of the following is the BEST action to take? A. D. Replace all cooling fans with new ones.CompTIA 220-701: Practice Exam D. Tell the client they need to install a surge protector soon. Remove excessive dust and loose items. Larger power supply D.com Ac tua lTe sts . Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. C.www. Check for and remove outdated components. Leave it up to the client to take their own precautions. Any Time. Power strip C.actualtests. Cover the extra power plugs not being used with electrical tape. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Install an uninterruptible power supply (UPS). C. Answer: A "Pass Any Exam. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.

com Ac QUESTION NO: 843 tua lTe sts . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Which of the following is the FIRST action to take? A. Class C D. B.0? A. Identify the problem. Run CHKDSK on the hard drive. Class A B. Document the actions. Class B C. which of the following actions should be taken NEXT? A. They have had the system for two years and use it primarily to download photos.actualtests. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly.255." . Suggest purchasing a newer processor. B. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.0. music and browse the Internet.0? "Pass Any Exam. C. The system specifications are still very good. Answer: B Which of the following network classes exists if the default subnet mask is 255. C. D. Defragment the hard drive.www. D. Increase the systems RAM.255.255. Establish a plan.co m 255 . Formulate a theory.

com Ac A.actualtests. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class B C.255. Class B C.0. Class B C. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.0. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Class D "Pass Any Exam. Class B C. Class A B.22.30.0. Class A B.1? lTe sts . Class D tua Which of the following network classes exists if a hosts IP address is 192." .www.CompTIA 220-701: Practice Exam A.0? A.168. Any Time. Class C D.0? A.co m 256 .0. Class C D. Class A B. Class C D. Class C D. Class A B.1.

Class B C.com Ac tua lTe sts A. dynamic IP address." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.1? A.co Which of the following devices can automatically assign host IP addresses? m 257 . B. stationary IP address. Class A B. Switch B. reserved IP address. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Router C. static IP address.172.www. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class C D. D. Any Time. Task Manager "Pass Any Exam. Hub D. C. Bridge .1.actualtests.

Double click theprinters icon. right click on the print job and select pause. The component is not installed. D. right click on the print job and select delete. The component is disabled." . right click on the print job and select restart. C. D. B. Answer: A "Pass Any Exam. right click on the print job and select cancel. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon.CompTIA 220-701: Practice Exam B. Double click theprinters icon. Double click theprinters icon. Virtual Memory D.www. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. The components driver is not found. Double click theprinters icon. C. Any Time. Double click theprinters icon.co m 258 . right click on the print job and select cancel. right click on the print job and select properties. right click on the print job and select restart. C. D. Device Manager C.com Ac tua lTe sts QUESTION NO: 853 . Double click theprinters icon. B. right click on the print job and select resume. Double click theprinters icon. The components driver is outdated.actualtests. B.

Which of the following is the MOST likely cause? A.co m . The shared printer is not compatible with the host computers operating system. Double click theprinters icon. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Double click theprinters icon. Advanced B. Ports C. B. D. Double click theprinters icon. 10 "Pass Any Exam. Answer: C QUESTION NO: 857 In Printer Properties. Print sharing has not been enabled on the host computer. right click on the print job and select properties.com 259 Ac tua lTe sts . 5 B. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. right click on the print job and select restart. C. D.actualtests. right click on the print job and select cancel. Any Time. Double click theprinters icon.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. right click on the print job and select resume. C. Security D.www. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. Simple file sharing has not been enabled on the host computer." . The print drivers have not been installed on theusers remote computer. B.

actualtests. Please inform me if you think you want me to come back and check it again tomorrow. Answer: D "Pass Any Exam. Please inform me if you continue to have any problems with this PC. A remote salesman must transfer contract data to the corporate office. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. B.CompTIA 220-701: Practice Exam C. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. C. Inform the customer of the expense that is being incurred. A remote user updating the antivirus software on their notebook computer." .ended questions. Any Time. lTe sts A technician has replaced a failed DIMM. A kiosk in a department store that looks up information in their online catalog. C. Only ask the customercloseD.co m Answer: C 260 .com Ac tua A.www. Which of the following responses would be BEST to use? . A user checking their personal email at an office. D. 15 D. B. Please inform me if the PC will be processing more work than for which it was designed. The technician has verified that the unit is working properly and is now updating the customer on the event. Please try to be more conscious of static when using this PC. B. Use technical acronyms to show your technical expertise. Be sensitive to the customer's culture. D. C. D.

Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. B. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. D.www. with a response time to another site of two hours. A new service call is received.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Unplug the workstation and begin the upgrade. Which of the following is the NEXT step to take? A. share this with the customer and take steps to minimize the reoccurrence.com 261 Ac tua lTe sts . Complete a full backup of the workstation before making any upgrades. C. Document the entire event. share this with the customer and take any preventative measures. C. D. Document the solution. B. Call the service manager and inform them of the current situation. Answer: A QUESTION NO: 865 "Pass Any Exam. Remove the cover of the workstation case and use an ESD strap before the upgrade. Call the service manager and inform them of the current situation." . C. Inform the customer of the steps taken during the repair and continue to the next service call. Any Time. Follow the manager's instructions. Document the core actions and inform the customer the repair has been completed. Call the new service customer and re-schedule the call for another time. Before starting any work on the system. Call the service manager and inform them that the new service call cannot be made in time. D. which of the following is the FIRST course of action to take? A.actualtests.co m . Which of the following would be the BEST choice to address this situation? A. B. Upgrade the hard drive and reboot the system. Call the customer and reschedule for another time.

Proper configuration of the BOOT. FAT32.www. B. CMOS B. you can use only NTFS file system because only NTFS support encryption." . NTFS-E is an invalid file system name. VRAM C.actualtests. Installation of updated device drivers sts .co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. NTFS. CDFS. Partitioning and formatting of the hard drive D.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. TPM D.com Ac tua lTe A. D.INI file C. Installation of the NTLDR B. HPFS. Any Time. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. C.

Dual-channel C.com 263 Ac tua lTe sts .11n B. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.www. The customer has installed a new cordless telephone recently that uses the 2. and does not wish to lose any files in the process. Windows Vista 64-bit edition D. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. Windows Vista Home Premium B.0 D. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). IEEE 1394a C. Double-sided B. A. USB 2. Any Time. 802. RDRAM D." . ESD D. RFI B. Windows Vista Home Basic C.actualtests. Which of the following is the MOST likely cause of the customers issues? A.CompTIA 220-701: Practice Exam A.4GHz spectrum.co m . Electrical surges C. WindowsVista Ultimate "Pass Any Exam.11g wireless signal.

C.CompTIA 220-701: Practice Exam E. A. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. If the printer needs the queue cleared. Spyware B." . Trojans C.co m Answer: A. Amperage Answer: C Explanation: "Pass Any Exam.www. If the print spooler service needs to be configured for multi-page printing. Which of the following should the technician check FIRST? . Frequency B. lTe sts A user reports that none of their documents are printing. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). WindowsVista Business Answer: D. D.B . DLLs E. B. Hertz C.com 264 Ac tua A. The user sent ten different documents over a span of an hour. Freeware D. Any Time. If the printer needs a memory upgrade to print multiple documents at once.actualtests. Wattage D. If the printer needs a firmware upgrade to print multiple documents at once.

Pull over.actualtests. While replacing the power supply in your PC. and explain the delay. Pull over. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. Nickel Metal-Hydride B. Amperage and resistance are not selling points for power supplies." . C. Lithium Ion D. The technician had planned to arrive five minutes early. 127 D. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A.www. you must be careful about the wattage it provides. Call another technician and have the other technician reschedule the appointment for another date. Any Time. Which of the following is the BEST course of action? A.co m . call the customer from a mobile phone.CompTIA 220-701: Practice Exam Power supplies are rated in watts. call the customer and cancel the appointment. Alkaline C. reschedule for another time. QUESTION NO: 875 How many devices are supported on a single USB port? A. "Pass Any Exam. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Use an alternate route and get to the appointment ten minutes after the scheduled time.com 265 Ac tua lTe sts . D. B. 64 C. 32 B.

Remain calm and positive.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. the hard drive has failed and the data cannot be retrieved within the hour. Which of the following is the BEST method of working with this user? A. explain with authority. As the technician begins to evaluate the situation. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. The user is attempting to install a local printer and has become frustrated and is berating the support staff.actualtests. After listening to the user. Which of the following is the BEST course of action? "Pass Any Exam.www. Shut down the computer. Any Time. B." . D. and an error message of a corrupted file. Work quickly. the customer demands the computer be replaced immediately. Speak slowly.co m Answer: A . until the technician can arrive and work on the computer themselves. Advise the user to not do anything else. B. direct the user to do a hard shut down with the computer and talk them step by step through the boot process.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. D. C. C. to boot the computer and retrieve the users data to a shared network drive. using the various OS options available. Which of the following is the BEST course of action? sts . The customer would like another computer so they can make their presentation that is due in an hour. QUESTION NO: 879 A. The company has provided remote control software. Repeat the steps multiple times so that the user can understand the computer terms. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Listen and ask questions using non-technical terms.

B.www. and then explain why they cannot get the printer installed themselves. in case the customer decides to sue for loss of data. Explain to the customer in non-technical terms. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Immediately replace the hard drive with a new. While the user is talking. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down.com Ac tua lTe sts . C. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. conducting an initial evaluation of the problem with the customer. The customer states they have important documents and photos on the drive which cannot be replaced.CompTIA 220-701: Practice Exam A. explaining to the user the unit will be restored as quickly as possible. D. B.actualtests. C. larger model. Inform the customer about the need to take the call from the school. D.co m 267 . C. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Which of the following options is the BEST course of action? A. explaining you will remote into the computer and assist in installing the printer. as the school can be contacted later in day. Remain positive with the user. Request the customer to leave the room while the call is answered. what has happened to the drive and explain the options available. Which of the following is the BEST course of action? A. but the data is gone. B. Any Time. Ignore the call. Answer: D "Pass Any Exam." . D. and then tell the user to try the install once again. such as a data recovery service. The technician receives a call and the caller ID shows the call is from the technicians childs school. Document on the service record the steps the technician took to evaluate the drive. until they have completely calmed down. Listen calmly to the user. Immediately stop working and leave the room to answer the call. use MMC to grant administrative rights to the user. they determine that the hard drive has failed.

Which of the following is the NEXT step to take? A. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. Discuss options acceptable to the customer to address the issue. B. Check the power connections to the equipment and see if there is a surge protector in use. the video card is failing. C. C. Check the work area and keyboard for foreign substances. Question the user to insure they do not attempt to make changes and break the computer again. They have checked the printer and found coworkers have been printing documents.www. B.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Test the computer to determine the probable cause of failure.co m The technician has completed the repair action on the computer. Re-evaluate the repair theory to ensure the issue will not occur again. Which of the following would be the NEXT evaluation step? tua lTe sts A. Boot to BIOS/setup and confirm the hardware settings are correct. D. Any Time. B. Which of the following is the NEXT course of action? . Document the evaluation and actions taken. D. Replace the PS2 keyboard with a USB keyboard and try again. Question the customer on any changes made to the computer before installing the video card." . Establish the probable cause of the card failure for the customer. C. Which of the following is the NEXT step to take? "Pass Any Exam. D. Install an on hand video card and show the customer it is repaired.actualtests. .

and then configure the card using the administrative account. Answer: B QUESTION NO: 888 A. B. as this may have deleted the network printer. plug in the scanner. Which of the following actions will BEST resolve the issue? A.co m 269 . C. After inserting the PCMCIA card. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. The technician needs to install the scanner using the instructions provided. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. D. The technician has to boot. have the customer test the card using their log in.www. Any Time.CompTIA 220-701: Practice Exam A. After installing the card. check Network Places to ensure proper card functionality. C." . D. After installing the card with the administrative account. C. B. and then install the drivers. The technician has to turn on plug and play before the scanner will work. Install the card using the customers log in. D. Ask the customer to open the printer properties and check the page size and paper orientation. Check that the network printer is connected to the USB port on theusers computer.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam.actualtests. The technician has to use Device Manager to update the drivers and then attach the scanner. Which of the following describes the NEXT step to take? lTe sts . Ask the customer if they have installed a local printer at home. ensure the phone and modem properties are set for the local area code. B.

QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. Bluetooth devices will need to add the security code. B. the embedded keyboard will not function correctly.co m . C. Docking stations will only work if an external power supply is connected.www. NETBEUI can only be used on pre-Windows NT networks. TELNET C. C. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. A. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . C. the Infraredport will no longer function.com 270 Ac A. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. When the Bluetooth function is enabled." . The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. B. If wireless security is enabled on the network.actualtests. NETBEUI is designed to be used on small size LANs. B. Any Time. If the external keyboard number lock is toggled on. "Pass Any Exam. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). D. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. DNS D. D. NETBEUI is unavailable on non-Windows operating systems.CompTIA 220-701: Practice Exam A. HTTP B.

D:\i386\tools /cmdcons C. They have no moving parts and can tolerate vibration. and send a print job. Any Time.actualtests. Which of the following is the BEST approach the technician should take? .D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. B. NETBEUI can only be used with DHCP. Ask the customer which printer the customer prints to. Verify which printer the customer prints to. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. The customer works at a company where the users all print to networked printers.CompTIA 220-701: Practice Exam D. D. C. E. D. Reinstall the printer drivers.co m Answer: D 271 . and begin running diagnostics on the printer. B. and then attempt to print from the computer. NETBEUI is not a routable protocol. Redirect the customer to another printer if available. ensure the device is still online. D:\i386\tools\console B. They have a larger platter than other magnetic devices. is setup as the default printer. D:\i386\utilities\console D. turn the printer off and on." . run a print engine test. "Pass Any Exam. They require more power than other drive types.www. turn the printer off and on. and verify the correct tray is being selected before printing.com Ac A. They are susceptible to failure typically caused by strong vibration or rough handling. tua lTe sts A customer reports that a computer can no longer print. Answer: A. C. run a self-test.

but not CD media. and require less power. DVD drives can readBlu-Ray media. and require more power. Blu-Ray drives can read Blu-Ray media. IDE drive C. Any Time. B. Solid state drives are slower. Solid state drives are slower.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. C. DVD media. B. more reliable. D.actualtests. D. Solid state drives are faster. DVD drives can readBlu-Ray media." .www. SATA drive sts .co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Solid state drives are faster. USB hard drive B. DVD media. and require more power. C. more reliable. and CD media. and CD media. Blu-Ray drives can read Blu-Ray media. which of the following holds true? A. DVD media. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. more reliable.com Ac tua lTe A. Flash drive D. magnetic drives. but not CD media. DVD media. more reliable. and require less power. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam.

com 273 Ac tua lTe QUESTION NO: 901 sts . Liquid cooling systems are less effective at cooling the processor. FTP B. A switch interconnects one or more networks. 20 B. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol.CompTIA 220-701: Practice Exam A." . 23 D. 21 C. where a router interconnects devices on a network.www. C. Which of the following ports needs to be blocked to prevent Internet access? A. Liquid cooling systems are more effective at cooling the processor. Liquid cooling systems are less efficient than the traditionalheatsink technology. and a switch transmits data directly to the device. B. C. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. D. "Pass Any Exam. by default? A. FTPS C. B. Any Time. A switch interconnects devices on the same network to be able to communicate.co m . A router broadcasts all data packets that are sent on the network. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. where a router interconnects one or more networks.actualtests. HTTPS D.

FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. and a router transmits data directly to the device. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. which of the following is the BEST task to perform? A. Partition the hard drive. NTFS B.co m 274 .actualtests. Suspend D. Update the device drivers.CompTIA 220-701: Practice Exam D. Standby C. Any Time. A switch broadcasts all data packets that are sent on the network. B. which of the following file system formats would be the BEST choice for security purposes? A.com Ac tua lTe sts . FAT32 C. CDFS D. Format the hard drive. Wake on LAN (WOL) B.www. C. D. Backup the hard drive." . Hibernate Answer: D "Pass Any Exam. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional.

System Information C. Encryption type D. Security key used C. WEP B. WPA D. WEP2 C.11i network standard that ensures the most secure wireless encryption.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. but WPA2 was the most secure standard." . Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.www. WPA was an upgrade. Disk Management D. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A.co m .actualtests. Device Manager B. Broadcast name B. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WPA2 Answer: D Explanation: WPA2 is the more secure 802. WEP was the original encryption standard developed for WiFi networks.com 275 Ac tua lTe sts . but that could be easily hacked. SAFER+ is used to encrypt Bluetooth communications. Any Time.

co m 276 . Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . A malicious program that spreads itself in a system without the need of a host. Which of the following has MOST likely been performed? A. C. D. A program that appears to be harmless but has a malicious agenda. B." .actualtests. Port 25 has been opened.com Ac A. Port 25 is no longer being used. Windows Key + D C. Ctrl + Alt + Esc B. Fingerprint scanner C. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. "Pass Any Exam. B. Any Time. Malicious code that can propagate itself to different host files. Ctrl + Alt + L D. IR scanner B. Drive lock D.CompTIA 220-701: Practice Exam A. QUESTION NO: 910 Which of the following BEST describes a virus? A. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. A program that is used to track user information for commercial reasons.www.

D. B. Port 25 is running at full duplex." . Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. IDE C. Solid state Answer: D "Pass Any Exam. Data has been backed up. The hard drive is set to pre-format conditions. Port 25 is setup for port forwarding. The hard drive has been reformatted. PATA D. Username and password B. Which of following drive types did the technician install? A. m Answer: B . SATA B.CompTIA 220-701: Practice Exam C. BIOS security D. Data has been restored. Biometrics C.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. C. D.www.com 277 Ac tua lTe sts . Any Time. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A.actualtests. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside.

Single-layer DVD D. Solid state B. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Optical C.actualtests.com Ac tua lTe sts . CCD barcode reader B. Floppy disk C. Dual-layer DVD B. IR keyboard D. FDD D. Any Time.7GB of data.co m 278 ." .7GB? A. Laser barcode reader C. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.www.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A.

Resolution C. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Auto Alignment B. Start Menu C. My Network Places B. HDMI B. Any Time.co m 279 . Event Viewer "Pass Any Exam.CompTIA 220-701: Practice Exam A. Task Manager B. Control Panel C. Degauss D. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A." . My Computer D.www.com Ac A. Task Bar D.actualtests. S-Video C. VGA D.

Any Time.www. Satellite C.com Ac Biometric authentication is a security feature preventing access to a device. Dial-up C. Cable D. Password C. Dial-up B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Verbal recognition D. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.actualtests.co Which of the following network connections uses an analog signal? m 280 .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Which of the following is an example of this feature? tua lTe sts A. "Pass Any Exam. Satellite . DSL D. Wireless B. Fingerprint scan B." .

1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A.www.1 C. 800Mbps D. 5 meters (16 feet) B. 10 meters (33 feet) D. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.0 B. Any Time." . Desktop PCs D. IEEE 1394a D.actualtests.co m 281 . PDAs "Pass Any Exam.0 interface? A. 480Mbps C.com Ac tua lTe sts . Cell phones B.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. 7 meters (23 feet) C. USB 2. 400Mbps B. Notebooks C. USB 1.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A." . Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 300Mbps C. 63 D.www. 15 C.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . Right click on My Computer > Properties > Computer Name Tab B. Right click on My Computer > Properties > Network Identification Tab C. 400Mbps D. 800Mbps . 7 B. Control Panel > System Applet > Properties > Advanced Tab D.actualtests. 150Mbps B. Any Time. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.

USB mouse D. WindowsVista Business B.actualtests. Intel Pentium M B. CRT monitor C. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .com 283 Ac A.www. Windows 2000 Professional D. Windows Server 2003 C. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Intel Itanium C. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Laptop LCD screen B.co m .RW drive Answer: B QUESTION NO: 934 In Windows XP. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Optical DVD. which of the following is the proper way to delete a print job in queue? A.CompTIA 220-701: Practice Exam A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Intel Core 2 Duo "Pass Any Exam. Any Time." . Intel Pentium 4 Extreme Edition D.

Answer: B "Pass Any Exam. Older ATX power supplies have a separate P4 connector. Newer ATX power supplies are 20/24 pin compatible." . Any Time. the technician observes the motherboards main power connector has less pins than the new power supply cable. C. D. Which of the following is the BEST reason why this fix worked? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. Which of the following is the correct cable to use? A. After clearing it with the manufacturer. The FilterKeys option is enabled. 6-pin male to 4-pin female B. Older ATX power supplies are no longer available. Answer: B While replacing an ATX power supply in an older model desktop PC. numbers appear on the screen. C.co m 284 .com Ac QUESTION NO: 939 tua lTe sts . The NumLock option is enabled. The ToggleKeys option is enabled. Which of the following is the MOST likely cause of this situation? A. B. The StickyKeys option is enabled. 4-pin male to male D. D. the cable is plugged in and the PC is up and running. B.www. 9-pin male to male C. Newer ATX power supplies do not use pins 21 through 24.actualtests.

SODIMM D. On thesouthbridge chip C.actualtests. DDR2 C.co m 285 ." . SDRAM B.www. On the front side bus D. Print queue C. Printer settings D. RDRAM "Pass Any Exam. Any Time. Between the CPU and RAM B. Print test page B. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A.com Ac tua lTe sts . Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. Cable C. DSL D.

ST C.11g D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. 802. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. has the GREATEST throughput and amount of coverage? tua lTe sts A.11n C. RJ-45 D.11a B.actualtests. Non-plenum C.www. by default. UTP . 802. Any Time.com Ac Which of the following wireless types. Plenum B. 802. STP D.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. BNC B. 801." .co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 .

Any Time. D. Maximum resistance C.actualtests. Dealing appropriately with confidential materials B.com 287 Ac A. Social engineering B. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Denial of Service (DoS) attack D. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department.www. Maximum output wattage D. The technician explains this is against company policy. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Trojan attack C. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone." . Press ctrl + alt + delete on the keyboard.CompTIA 220-701: Practice Exam A. Update the keyboard drivers. C. Maximum input voltage B. Which of the following is the NEXT step in the troubleshooting process? A. Compliance in the workplace "Pass Any Exam. Re-install the OS. B. Which of the following threats has been attempted? sts .co m . Attach an external keyboard. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work.

www. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Exceptions C. Self monitoring. Unclassified B. Professionalism in the workplace D.A. 100 meters (328 feet) C. Event Viewer B. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.actualtests. 328 meters (1076 feet) B." . Any Time. Task scheduler C.CompTIA 220-701: Practice Exam C. and ATM. 30 meters (100 feet) D.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. analysis and reporting technology (S.R. Which of the following security elements governs data sensitivity? A. 150 meters (492 feet) "Pass Any Exam.co m . A.M. token ring. Cultural Sensitivity D. It is company policy that all documents be labeled even if they are not sensitive. Despite the stricter performance specifications. Configuration Utility D. Which of the following should be used? sts QUESTION NO: 952 .com 288 Ac tua A.

This chemistry has a high energy density and is lightweight.co m Explanation: The single. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. NiCd B.www." . . Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Alkaline D. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. NiMH C. Contrast ratio C. fixed resolution of an LCD is called the native resolution. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Pixelation D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Native resolution B.actualtests. Any Time.com 289 Ac tua lTe sts . Besides they only receive charge if the voltage is low. A.

Answer: B Explanation: You need Windows 98 or later to use ACPI. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop.actualtests.CompTIA 220-701: Practice Exam A. ACPI must be supported by the computer motherboard. Any Time. The motherboard must support ACPI D.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. basic input/output system (BIOS)." . Increased performance C. In addition. the motherboard and processor must support the standard. . QUESTION NO: 959 "Pass Any Exam. and the operating system. YOU must be running Windows 95 or later C. Desktop replacement D.co m Answer: B 290 .www. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. The processor must support ACPI. True B. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. Portability B. The BIOS must support ACPI B. You always need to compromise in configuration when you purchase a laptop in your decided budget. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers.

due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. 184-pin DIMM D.co m 291 . ESD C.actualtests. The SIMM is the predecessor to the DIMM. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. EMI Answer: A "Pass Any Exam. 72-pin SIMM C.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. RFI B. such as wireless communications. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development.www. Point stick D. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies." . Any Time. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.com Ac tua lTe sts . 168-pin DIMM B.5v. Mouse C. CRT D. The SDR SDRAM uses DIMMs with 168 pins. 200 MHz and 266 MHz with operational voltage 2. Touchpad B.

D. The video card manufacturer's website C.www. The manual that came with the card D.co m What does Safe Mode allow you to do? . Skip loading the Registry. Another computer with the same video card B.SYS B. Logic bomb D. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Boot the system without scanning drives. The server log Answer: B. DOS B.BAT and CON FIG. Worm C.actualtests. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Start Windows using only basic files and drivers." . Run Windows without processing AUTO EXEC. thus forming an image on the drum? "Pass Any Exam.com 292 Ac tua lTe sts A.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. C. Any Time. .) A.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. Where could you check for troubleshooting information? (Choose all that apply.

Transferring C. When a password policy enforces complex rules. B.com Ac tua A password generator can be part of a password manager. it can be easier to use a password generator based on that set of rules than to manually create passwords. D. What can we benefit from a password generator? lTe sts . Worn pickup rollers C. thus forming an image on the drum. Generators create new passwords every time a user signs in to prevent social engineering. Automated System Recovery (ASR) B. Generators eliminate the requirement to establish log-in attempt limitations." . Defective toner cartridge B. RDISK.co m 293 . QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Dirty drum D. C. Generators extend the requirement to periodically change passwords.EXE "Pass Any Exam.CompTIA 220-701: Practice Exam A. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Writing B. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum.actualtests. Brokenfuser Answer: B QUESTION NO: 967 A. Generators eliminate a user's tendency to create passwords that can be a security liability. Any Time.www. Developing D.

Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP.co m . AC in.www. True B. respectively. DC out C.actualtests. AC out B. of power supplies and AC adapters? A. AC out Answer: C Explanation: The AC in. OSI B." .CompTIA 220-701: Practice Exam C. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. you need to use Automated System Recovery (ASR). AC in. Enhanced Startup Disk (ESD) D. DC out D. and CD media. ISO C. CSMA/CA D. which one accurately represents the input and output. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. A. Any Time. DVD media.com 294 Ac tua lTe sts . CSMA/CD "Pass Any Exam. DC in. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC in. False Answer: A QUESTION NO: 970 Of the following voltage pairings.

The normal backup clears the archive bit after backing up to let the system know that the file was backed up.11d is not a commonly implemented standard. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. you need to select the normal backup type.11a operates in the 5GHz range and 802.11d D. 802. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.co m .11b and 802. Any Time. Incremental D.11g.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. 802.) lTe sts . Copy backs up all files but does not clear the archive bit. QUESTION NO: 973 Answer: B. 802. Although Incremental backup clears the archive bit.com 295 Ac A. 802. 802. it only backs up files the files that have changed since the last backup.actualtests.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Complete B. There is no such option as Complete backup. Normal C.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11g tua Which of the following wireless IEEE standards operate on the 2." .11a B.4GHz radio frequency range and are directly compatible with each other are 802.11b C.

www.EXE D.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. Any Time. WINNT.actualtests. 2.CompTIA 220-701: Practice Exam A.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. 360KB B.88MB." .co m 296 . The extended-density 3½? floppy diskettes can be formatted to 2. WINNT32. Perimeter security B.44MB D. 720KB C. It is the first layer of access control that is intended to delay or deter entrance into a facility.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. Mantraps C. 1.BAT B. INSTALL. SETUP. .EXE C. QUESTION NO: 977 "Pass Any Exam. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.44MB. Security zones D. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.

System. AUTO EXEC. which command do you use to remove the Hidden. True B.BAT issues D. System files not found B. A. ERASE C." . Any Time. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.actualtests. Configuration file issues C.com 297 Ac tua lTe sts . Star B.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.co m . False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A.Only attributes on the file before you replace the file? A. and then remove it from laptop. Ring D.www. Swap file issues OE. BUS C.Boot file issues Answer: C "Pass Any Exam. ATT RIB D. UNDELETE B. and ReaD.

actualtests.www. The server indicates that it has exceeded its session limit. TCPACKattack B.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. False tua QUESTION NO: 983 lTe Answer: A sts A. Hidden. System "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Which type of attack is probably occurring? A. Archive D.com Ac A. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. Read Only C. True B. Smurf attack C. B. False . Any Time. m 298 . Virus attack D. True B." .

QUESTION NO: 985 You are administering a system that has been locked down for security reasons.CompTIA 220-701: Practice Exam E. True "Pass Any Exam. What services are associated with these ports? (Choose two. FTP C. Dial-up Answer: C QUESTION NO: 987 USB.co m 299 .actualtests. Satellite C.) A.C. and System attributes on the files. HTTP D. Cable B." . eSATA and Express Card/54 are examples of hot pluggable devices A.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Refer to the following Internet connectivity methods.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. Any Time. They are supported by NTFS files system. Read Only.B. Telnet B. You notice that among all of the other ports. Compression Answer: A. HTTPS Answer: C. DSL D. The attributes such as Encryption and Compression are not supported by FAT 32.www. Archive. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .D QUESTION NO: 986 A. port 443 and port 80 have been disabled.

B. LED Answer: B QUESTION NO: 990 Which of the following password.ROM drives. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A.co Answer: D m 300 . D.www. floppy disk drives can no longer be purchased new. LCD D.com Ac tua lTe sts QUESTION NO: 989 . User Accounts C. Any Time. once setup. the floppy drive requires no external access. CCFL C.25-inch form factor and must be installed in the larger drive bays C. you must insert the connector correctly or the drive can be damaged. LDAP Answer: C "Pass Any Exam. Like a hard drive. POST B. is necessary to be entered before booting into the operating system? A. Although some drives might not clearly key the receptacle for the Berg power connector." . CRT B. Hide answers/explanations Atypical backlight technology is A. Like DVD. floppy drives have a 5.actualtests. Because it is antiquated technology. BIOS D.CompTIA 220-701: Practice Exam B.

which statement concerning CPU and RAM configuration is most true? A. For example. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Live CD B.com Ac tua lTe sts . The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. however." . Roaming profile B. B. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. "Pass Any Exam. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Floppy D. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Which of the following feature enables that? A. the portable computer will automatically connect to a wireless network.co m 301 . D. C. a portable computer with a docking station is generally connected to a local wired network.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. modern operating system on a computer lacking mutable secondary storage? A. Network C. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location.www. Any Time.actualtests. if it is used in a hotel or on an airplane. Driver signing D. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. Hardware profile C.

Any Time. HTTP sts . As an experienced technician. a customer calls you and is wondering what requires special attention if he wants to ship a laptop.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . malicious software that monitors Internet surfing habits C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. Remove LCD C. malicious software that changes the user's home page D.www. VPN C. Remove PC card adapters B. WAN D. Remove DVD. During your working hours. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. what is your recommendation so as to avoid the potential damage during transit? A. FTP B. Remove Backlight D.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam." .com 302 Ac tua lTe A.actualtests. malicious software that is self-replicating and self-propagating B.

A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. A VPN is a secured line of communication between two points through a public network. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . DNS server Answer: A. C:\System32\Win B. Subnet mask C. C:\System\Windows32 C. IP address B.co m 303 . A VPN is a private network between two computers using wireless cards without using a wireless access point between them. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. Default gateway D. Any Time. C. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.actualtests.) A. C:\Win\System32 "Pass Any Exam.www.com Ac tua lTe Refer to the following descriptions. True B." . D.B A. B.

CompTIA 220-701: Practice Exam D. Inverter C. ZIF C.actualtests. Socket479 B. Illegal operation D. LPGA D.com Ac tua lTe A. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. It also occurs when a program tries to access a memory address which does not exist. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. Backlight B. Windows protection error B. SPGA "Pass Any Exam. System lock-up sts When a Windows-based application attempts to access memory another program is using. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. General protection fault C.www. Any Time.co QUESTION NO: 1002 m 304 . what is the error that will be generated? . Screen D." .

Drive interface B.com Ac A." . Controller C. and then clicking and dragging D. single-layerBlu-ray disc C. Hard disk D. Highlighting the Taskbar and double-clicking in the center tua lTe sts . The dual layer capacity of Blu -ray disk is 50 GB. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Double-sided. double-layer DVD+R B.actualtests. No other given options can store roughly more than 17GB of data.www. Single-sided. Double-sided. Double-sided.co m 305 . Moving the mouse pointer to the top of the Taskbar. Host adapter Answer: A "Pass Any Exam. pausing until the pointer turns into a double-headed arrow. Right-clicking the mouse and dragging the Taskbar to make it bigger B. Any Time. Left-clicking the mouse and double-clicking the Taskbar C.R D. single-layer DVD.

You explain to them that not every attack depends on implementing advanced technological methods. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. you explain.actualtests. take advantage of human shortcoming to gain access that should otherwise be denied.com 306 Ac tua lTe sts . 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. 23 D. 22 C. you decide to use your firewall to block the Telnet protocol. What is usually a cause of this? A. Which port will you need to block to prevent Telnet from being used? A. Biometrics "Pass Any Exam.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. IDS system C. you notice a discolored area. controller. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. and a host adapter. What term do you use to describe attacks of this type? A. QUESTION NO: 1007 To increase security. Perimeter security D. Some attacks. 21 B. Any Time. you're trying to educate users on the importance of security.co m .www. A HDD magnetically stores data on discs that are known as platters. Power surge D." . Social engineering B. Spilled liquid B. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Improper manufacture C.

to describe their 1394 products." .co m 307 . such as video devices. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. /? B. Any Time. This is because it is not only high speed but also supports isochronous data. /and D.link and Lynx.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. Other companies make use of other named such as i. 63 D.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. 15 B. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.actualtests. 127 C. A. which means delivering data at a guaranteed rate. /help C. lTe sts .www. It was used with trademarked name FireWire. which can connect up to __peripherals in a daisy-chained topology.

www.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. This ink is fired through Ink Cartridge." .co m 308 . Ink cartridge B. sts . Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A.exe at the command prompt. Ping B. Left-click a directory and choose Find. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Any Time. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.actualtests. B. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Toner cartridge C. Click Start-> Search. C. Click Start-> All Programs-> Search. Tracert D. D. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Run search. Ipconfig C. Answer: D "Pass Any Exam. Daisy wheel D. how can you start a search for files and folders? A.

Lift by bending over at the waist.) A.co m You have a computer with the IP address 171. AT system connector B.com 309 Ac tua lTe sts A. Class A B.www. Class C D. Ensure that there are no safety hazards in your path.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. D. Berg "Pass Any Exam.) A. Answer: B." .C.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. B.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.226. Answer: C. Carry monitors with the glass face away from your body. Class B C. C.18. Attend yearly OSHA safe work environment seminars. Provide properly maintained tools and equipment. which of the following are good procedures to follow? (Choose all that apply. Display an OSHA poster in a prominent location. Keep records of accident reports. This is not a valid IP address . D.actualtests. C. Any Time.1. B. What class is this address? . Use a cart for heavy objects.

www. What two things are the most likely causes of this problem? (Choose two. S2 C. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. without sacrificing the mobile computing functionality of the machine. as well as additional ports. S3 D.D QUESTION NO: 1022 "Pass Any Exam. A bad erasure lamp D.com Ac tua lTe sts The docking station adds expansion capabilities. . the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. to a laptop." . Molex D.co m Answer: C 310 . True B. A faulty transfer corona wire B. An overheating printer C. S1 B. Any Time.) A. A broken cleaning blade Answer: C. S4 QUESTION NO: 1020 A.CompTIA 220-701: Practice Exam C. you see residue from previous images on the output. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer.actualtests. For example.

Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. but he has no idea what the problem is. Any Time. D. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Ask the customer when they would like to have the work completed. Before leaving the Repair Center. The 4 pin Berg connectors provide power "Pass Any Exam.www. D. Recently. B.co m ." . he takes the computer to the Repair Center and as a technician. B. there is something wrong with it. The technician will get back to them as soon as possible. SoliD. Inform the customer that others are waiting. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. So. C. Therefore they use Molex connectors. the customer is anxious to know when he might come back to pick up his computer.com 311 Ac tua lTe sts . Ask the customer to check daily to see when it is completed. Thumb drives B. Molex connectors are used with PATA hard drives. SATA hard drives most often use the same type of power connector as PATA hard drives.state drives D.actualtests. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Memory cards C. What is the best answer to that? A. you are responsible for fixing the problem. C. while Berg connectors are used with floppy drives. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Give the customer an estimated time for repair based on the technicians assessment.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A.

co m . Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. It has a fliparound screen and can be held like a large notebook.actualtests. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. Netbook D. Tablet C.CompTIA 220-701: Practice Exam supply to floppy drives.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A.000 volts is below human sensation. 300.000 volts to feel a shock. "Pass Any Exam. The charge below 3. 300volts B.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.000volts C. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors.000volts D. Both SATA Power connector and Molex connector cannot be used on the same drive. 3. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. It also allows you to write notes directly on the screen with a special pen called stylus." .www. The P8 and P9 connectors are used by AT-based motherboards. lTe sts . SATA hard drives and PATA hard drives do not use the same type of power connector. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. 30. Any Time. Luggable B.

co m 313 . Any Time. eSATA and Express Card/54 are examples of hot pluggable devices A.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB. True B." .actualtests.www. False Answer: A "Pass Any Exam.com Ac tua lTe sts .

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