CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

sts

When determining a customer's specific issue, which of the following is the BEST approach?

.co

m

Answer: A

3

CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

lTe

QUESTION NO: 10

sts

.co

m

4

CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

.co

m

5

CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

QUESTION NO: 15

sts

.co

m

6

The PC needs a NLX to ATX adapter.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. B. C. Tape D.com Ac tua lTe A. SDD B. The PC needs a 26-to-20 pin ATX adapter." . The PC needs an AT-to-ATX adapter. Flash C. The PC needs a 24-to-20 pin ATX adapter. Which of the following can be disabled in the BIOS to prevent this message from appearing? . HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Any Time. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. WiFi Protected Access (WPA) D.www. Which of the following is needed to solve this issue? A. Trusted Platform Module (TPM) B. Intrusion detection C.co m 7 .actualtests. D. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened.

video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. how would the technician update the driver? A. Satellite D.com Ac tua lTe sts A. Hardware Compatibility List "Pass Any Exam.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. After extracting the driver.www.actualtests." . System Information B. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. MIDI C.co m Which of the following connectors are used for musical equipment? 8 . 6-pin mini-DIN D. Device Manager> expand 'Sound. DSL B. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. Any Time. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Cable C. DVI B. HDMI .

www.1-126.255.0. Dr. because of the wide variety of models shipping with this BIOS.0. D.255 C.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.255.0-223.0.CompTIA 220-701: Practice Exam C." .255. the beep codes may vary.0-255.255. Heat is applied to heat-sensitive media to create an image. "Pass Any Exam. and 2 short beeps. However. Sound card B. Any Time.co m Answer: A .0.255 B. Toner is applied to a photoconductor and transferred to the media.1. 128.255.0. Power supply C. Watson D. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.255 D. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.1.255. NIC D.255. which of the following is true? .0-191. C. B. 192. sts In the laser printing process. 224. A wax-based substance is melted and applied directly to the media.255. 1.0. Toner is sprayed to the media.actualtests.com 9 Ac tua lTe A. Which of the following components has MOST likely failed? A.

Any Time.com 10 Ac A technician is installing Windows Vista onto a new computer locally.actualtests. the technician discovers that the user was eating lunch while typing the document. RJ-11 D. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. The technician comes to the conclusion that liquid was "Pass Any Exam. WPA encryption B.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. MAC filtering C. After questioning the user. in which the keys are not typing anything within document editing software.www. Floppy B. BNC ." . SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. ST C. NAT translation D. RJ-45 B. Blu-Ray D.co Which of the following connector types is used on CAT5e cable? m . DVD C.

Ask the user open-ended questions. Any Time. Update the firmware in the printer.co m . Check the ink cartridges for proper ink levels.3 V rails. Which of the following should the technician do FIRST? A.3 B. Make closing notes of the repair." . B. PCI . D. RAM.3 V for power supply. Replace the keyboard with a new keyboard. QUESTION NO: 33 "Pass Any Exam. C. AGP and ISA cards) used 5 V or 3. chipset.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. D. Check the toner levels in the printer. Replace the fuser in this printer. 24 Answer: A. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. According to the troubleshooting theory. Verify the system functionality. A. because most of the electronic components (CPU. The printer successfully feeds paper through the unit while running the manufacturer's print test. 15 E. but nothing is being printed on the paper. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). 6 D.www.CompTIA 220-701: Practice Exam spilled onto the keyboard. C.actualtests. 3. which of the following would be the NEXT step to follow? A.com 11 Ac tua lTe sts . 5 C. B.

Barcode reader B.com Ac A.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. Reduce heat on a component through evaporation C.co m 12 . Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . when the video game starts the computer crashes. KVM D. Provide for heat transfer from a component to theheatsink D.actualtests. 80 "Pass Any Exam. Update the video driver B. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. Smart card reader C. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Any Time. 25 D.www." . Roll back the video driver C. Run a System Defragmentation D. Which of the following should the technician perform FIRST? A. 23 C. 21 B. Insulate a component from the friction of theheatsink B.

D. Which of the following steps would be BEST to take? A. Recommended for ceiling use only D. the technician discovers the customer has a confidential document open." . Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Power on password B. Flexible PVC outer jacket C.com 13 Ac QUESTION NO: 39 tua lTe sts . Upon making the connection. Any Time. Copy the document to a network drive as a backup so that work can proceed. B. Close the document without commenting to the user and proceed with the work. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A.actualtests. Leave the document open and do not mention it to the user and proceed with the work. When the system is first turned on it will prompt for the Power On password. Recommended for analog phone lines B. C.www. Complex logon passwords D. Ask the user to close the document so that the work can proceed. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Intrusion detection C.co m . Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Without it the computer will not "Pass Any Exam.

the card refuses to fit into the expansion slot. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. C. C. Which of the following is MOST likely preventing the machine from booting normally? A.actualtests. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. D. Any Time. The card needs to have the compatibility jumpers set before it can be installed into the system. The card is a PCMCIA card and the laptop supports PCI Express cards. The card is a PCI Express card and the laptop supports PCMCIA.co A technician is trying to install a previous-generation expansion card into their new laptop. B. B. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. RJ-45 B.com Ac QUESTION NO: 42 tua Answer: D lTe A. However. sts .CompTIA 220-701: Practice Exam continue to boot. Which of the following is MOST likely the reason? m 14 . The expansion slot needs to be enabled in the BIOS first. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. and USB webcam installed and connected.www. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. USB printer. BNC D. RJ-11 C. Answer: B "Pass Any Exam.' It has a USB flash drive. D." .

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

15

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

Ac

tua

lTe

A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

sts

After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

.co

m

CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

tua

Which of the following IP ranges is Class A?

lTe

sts

.co

m

17

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

tua

lTe

sts

A. 133MHz B. 166MHz C. 266MHz D. 333MHz

.co

Which of the following is the system bus speed of a PC2700 memory?

m

18

CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Fiber B. CAT3 C. Coaxial D. CAT5

tua

lTe

Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

sts

.co

m

19

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 62

tua

Answer: A

lTe

sts

.co

m

20

D QUESTION NO: 64 While a technician is working on an employee's computer. D.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Delete personal data Answer: B. Start>Settings>Network Connections B. Request the manager to assist in the situation.actualtests. Upgrade the firmware E.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Politely inform the user that all questions will be answered later. Delete existing programs D. which of the following are best practices? (Select TWO). Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Take a long break to step away to relax and refocus. Any Time. Start>Settings>Control Panel>Accessibility Options D. After checking to make sure the network printer is available. Which of the following is the BEST course of action? A." . Update the BIOS C. C. B. another user begins asking irrelevant questions. It is inhibiting progress because the technician cannot concentrate and becomes irritated. A. Upgrade the processor B. A. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Start>Settings>Control Panel>Administrative Tools C.co m . Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Which of the following devices are the additional four pins used? "Pass Any Exam.www. Leave the station and call another technician to complete the repair.

www." . Features C. Applets B.com Ac A. Print spooler is not running tua lTe On a Windows computer. The user was able to print previously. Positive attitude Answer: A "Pass Any Exam. a user is unable to print documents to locally attached printers or network printers. The processor C. Incompatible cabling B. Incompatible print driver D. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Cultural sensitivity C. Extra drives B. Any Time. Timeliness D. Widgets D. Extra RAM D.actualtests.co m 22 . Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Personal calls B.CompTIA 220-701: Practice Exam A. Printer hardware problem C.

com Ac tua lTe sts . monitor. Use a dry paper towel and an anti-static strap C. printer.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Anti-adware software C." .11b C.4GHz band with a maximum data rate of 11Mbps? A. Any Time. Anti-spyware software B. mouse. 802.11a B. and network when using a laptop? "Pass Any Exam. Anti-virus software D. 802. 802. 802.actualtests. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.11g D. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.www.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Use a lint free cloth and glass cleaner B. Use a slightly damp cloth and a vacuum D.co m 23 .

" .255. 192.0 Answer: D "Pass Any Exam. Docking station D. 224.255. C. After they finish explaining.0.255.www. Provide a way to access the hard drive in an emergency through the command prompt.0 B. D. Restate the issue or question to verify understanding. Delete a virus that has infected the hard drive through the command prompt. B.0.co m 24 . Bluetooth B. 255. Provide proper documentation on the services provided.actualtests. C. Listen and do not interrupt the customer.255 D. 127. Any Time. B.com Ac tua A. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.0. Network hub C. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. D.255 C. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Allow the restoration of a previously made image of a desktop through the command prompt. Offer different repair options for the user's convenience.255. Provide a way to recover corrupted print jobs through the command prompt.CompTIA 220-701: Practice Exam A. a technician's NEXT course of action should be to: A.0.

" . Dual core processing .CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. The processors provide a 64-bit register.actualtests. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. SpeedStep technology C. Any Time. Stylus "Pass Any Exam. C. Blu-Ray D. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. The processors have an additional 64 instruction sets. The processors contain 64K new transistors.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? .www. SD card B. D. B. Zip drive C. The processors are made with a 64nm manufacturing process. AMD Athlon 64 and 64 FX? A. Hyper-threading B. Quad core processing D.

com Ac tua lTe sts A. The hard drive needs ATA drivers loaded via the F6 option during install. "Pass Any Exam. FAT C. Any Time. ISA D." . Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. PCI B. PCIe C. CDFS . Smart card C. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A.actualtests.co m Which of the following file systems MUST be used when implementing EFS? 26 . Which of the following is the MOST likely reason? A. NTFS D.CompTIA 220-701: Practice Exam B. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. FAT32 B.www. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. Biometrics D.

After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive.co m . The hard drive needs SATA drivers loaded via the F6 option during install. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. C. it will ask you if you want to install drivers.com 27 Ac A technician has a security device which displays a number that changes overtime. Docking station Answer: D QUESTION NO: 85 A. PCMCIA card D. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD.CompTIA 220-701: Practice Exam B. Any Time.www.actualtests. A biometric device D. which of the following troubleshooting steps should be done? "Pass Any Exam. Before the drive is replaced. A smart card reader B. A token device C. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. KVM C. PCI Express card B. The hard drive is incompatible with Windows XP and needs replacement." . An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Of which of the following is this an example of? tua lTe sts . The hard drive did not have the jumpers configured correctly and needs to be checked. otherwise it may try to boot from floppy ). Just at this point press F6 and show the drivers on the floppy. D.

msinfo32. Device Manager B. Any Time. The first is to use the MS Configuration Utility by typing msconfig.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. The preferred way to make changes to services is to launch services. MMC C.exe D. services. Perform a backup D. software and network components? A. sts .msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. gpedit.www. Identify the problem C. MSINF032 D.msc from the Run option on the Start Menu.exe in the Run box accessed via the Start Menu.co m . The Services window will open. Establish a theory of probable cause B. but the information is limited.11g has the potential to support up to: "Pass Any Exam. followed by clicking the Services tab. If you want a quick visual of which items are running or stopped.exe C. this is fine.CompTIA 220-701: Practice Exam A. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A." . services.mmc B.actualtests. MSCONFIG Answer: B QUESTION NO: 89 802.

" . 11Mbps. of a non-recoverable nature. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen )." The term is named after the color of the screen generated by the error.CompTIA 220-701: Practice Exam A. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . Diagnostic purposes of a critical system error D.actualtests. Firewall B. Windows Vista Home "Pass Any Exam. Save information for critical files before system shut down C. Passwords D.www. that causes the system to "crash. Smart cards C. 50Mbps. B. 54Mbps. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. 100Mbps. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. C. Driver updates for new installations B. Any Time.com Ac tua A. D.co m 29 . QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Windows Vista Ultimate B.

Microwave E. a technician should look in which of the following default locations? A. QUESTION NO: 95 A laptop's battery will not charge. CRT Answer: A. C:\ProgramFiles C. Magnet D. Toggle theFn keys C.actualtests. C:\Users\ D. A.com 30 Ac tua lTe sts . Swap the A/C adapter D.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista.CompTIA 220-701: Practice Exam C. Any Time.www. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86).co m . Windows XP Home D. LCD C. Cordless phone B. Which of the following BEST solves this issue? A." . Plug the laptop into a UPS Answer: C "Pass Any Exam. C:\Windows\System32 B. Remove all unneeded peripherals B.

CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop.com Ac QUESTION NO: 98 tua Answer: B lTe A. Any Time.actualtests. BIOS B.co m 31 . SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. B. Which of the following memory types would be the correct type? A. A security encryption feature that encrypts wireless traffic with an access point for communication. C. Internet Explorer Properties D. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. sts . Control Panel C. SDRAM D. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. A network which has no connection to the Internet and is private by design." . A private tunnel through the Internet to securely communicate with a remote network. Where can the technician configure this setting? A.www. D. RIMM B. DDR RAM C.

CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). DVD. D. CD. IEEE 1394 "Pass Any Exam. \\computername\sharename C. DVD. B. Test the essential components of the system during power on. USB 001 B. C. Test the software and hardware drivers before the operating system loads. Any Time.com Ac tua lTe QUESTION NO: 101 sts Answer: B . CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. SNMP D. CD.DL B. Check for the latest motherboard firm ware updates. IP_ip_address E.co m 32 .R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO).RW C. A. Which of the following types of portable media offers the LARGEST storage capacity? A. AGP D.R D.actualtests. Load the operating system into memory during power on." . ISA C. A. PCIe B. EISA E.www.

actualtests. Help limit electrostatic discharge (ESD) inside the case.co m 33 . Helpensure proper air flow through the case. D.CompTIA 220-701: Practice Exam Answer: B. C." .www. Answer: B QUESTION NO: 104 A.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. a technician notices that several unused expansion card slots have open ports. sts . QUESTION NO: 105 "Pass Any Exam. if your PC's enclosures are open. Any Time.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. Helpprevent moisture buildup in the case. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. The cooling of some components can be reduced or totally eliminated and can cause damage. SMTP B. Helplimit radio frequency interference (RFI) inside the case. HTTP C. HTTPS D. then the cooling of the PC changes dramatically. However. This address can be verified from printer's configuration. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. B.

RJ-45 "Pass Any Exam. Print spooler view in the Printers Control Panel D. A. The printer would not start printing again till that print job is removed from the queue. The printer needs to have a cartridge replaced. T-Connector B. Properties of the printer from the Printers Control Panel C. QoS for printing is not functioning over the LAN. Which of the following is the MOST likely cause of the issue? (Select TWO).CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. To find this problem you can ping the printer from your computer. A job in error status is at the top of the print queue. E. Sometime if the IP address of the printer is changed you cannot print.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed." . Sometimes. A technician has verified the printer is online and prints a configuration page from the printer. Any Time. The print queue window from system tray B. B. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. BNC C. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing.www.actualtests.com Ac tua lTe sts . Answer: C.co m 34 . New drivers have been released and need to be installed. The printers IP address has changed. D. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. C.

com 35 Ac A user calls and says they cannot get to the Internet.CompTIA 220-701: Practice Exam D. C. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.co m . Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.D QUESTION NO: 109 A. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO)." . How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. The Syntax IPCONFIG /all displays full configuration information. D. Start>Run>typeipconfig>click OK and ask user to read the results. You can type the Ipconfig command by "Pass Any Exam. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 24x Answer: A. 6x D. sts . B. 1x and 8x bus speeds can be used. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).actualtests. A. 1x B. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. Any Time.www. 8x E. 3x C.

B.. Dynamically assigns IP addresses for easy client configuration. Operating system CD B." at the bottom of the screen. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . C. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A.com Ac tua lTe sts QUESTION NO: 111 . D. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. Which of the following is needed to perform an ASR restore in Windows XP? A. Recovery console C.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. dxdiag "Pass Any Exam. you need Operating system CD and the recovery floppy disk that you have created.. The recovery process will start. Any Time.www. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .co m 36 . chkntfs B. A. The DNS server strictly functions as an ip address lookup for a given domain name. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). Provides resolution of host names to IP addresses. Secures network traffic through shared key encryption. Provides security for a network through the use of ACLs." . press F2. Vendor recovery CD D.actualtests.

co m . They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.actualtests. Space reserved by the drive manufacturer for firmware. sts . IEEE 1394 port D. ping Answer: C. Any Time. tracert D. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Answer: D A. A potentially dangerous virus has been downloaded onto the system.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive." . ipconfig E. D. B. A recovery partition put there by the manufacturer. C.CompTIA 220-701: Practice Exam C. Serial port C. Which of the following is the MOST likely explanation for this extra partition? A.www. Space set aside by Windows for use by the virtual memory swap file.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. Parallel port B. This partition is not assigned a drive letter and is not accessible from Windows.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

lTe

sts

A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

.co

Which of the following printers would be the BEST choice for printing on multi-part forms?

m

QUESTION NO: 116

38

CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

tua

lTe

sts

A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

.co

m

Which of the following hardware is hot pluggable? (Select THREE).

39

CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

.co

m

Answer: D

40

CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

Ac

Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

tua

lTe

A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

sts

Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

.co

QUESTION NO: 123

m

CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

tua

Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

lTe

sts

Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

.co

m

Answer: D

42

CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

43

sts . Having arrived onsite.co m Answer: D .www. B.CompTIA 220-701: Practice Exam Explanation: First check the boot order. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. not from an application. B. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language.actualtests. Which of the following should the technician do NEXT? A. Any Time. Change the paper. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. to test printing. the technician has a discussion with the customer and reviews some examples of their print jobs. The processor is improperly seated due to bent pins." . which you already know. You should always use the test page feature from the printer properties. D. Replace the fuser. If that does not work then you may need to delete and reinstall the printer. Print a test page.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Clean the toner cartridge. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Excessive internal display brightness is set. C. Control Panel> Accessibility Options> General "Pass Any Exam. D. The airflow is blocked. Insufficient memory for the OS. Which of the following is the correct path to change the language settings? A. C.

802.11b D.11g B.11x C. 802. and Bluetooth supports communication up to 3Mbps. Print a test page. Control Panel> Regional and Language Options> Regional Options C. C.CompTIA 220-701: Practice Exam B. B.11b supports communication only up to 11Mbps. sts . Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.co m 45 . D. 802. Perform a self-test page. Reboot the computer. 802. the technician successfully tests for speeds of up to 54 Mbps.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.11x refers to the family of 802. When connecting the laptop to a wireless network.actualtests. Which of the following would be MOST likely to fix the problem? "Pass Any Exam." . Which of the following standards of wireless card did the technician install? A. Control Panel> Regional and Language Options> Regional Options> Customize D. Any Time. Cycle theprinters power. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. 802. 802.www.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.11 standards.11g standard if you want to use a standard that can support communication up to 54Mbps.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

Ac

A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

tua

lTe

Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

sts

QUESTION NO: 137

.co

m

CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 144

tua

lTe

sts

.co

m

48

CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

tua

Which of the following would be the BEST way to improve airflow inside a computer?

lTe

sts

.co

m

49

CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

Ac

A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

tua

lTe

A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

Ac

tua

lTe

sts

.co

m

True positive D. C. D. Any Time. A. Stop the device. B.www. "Pass Any Exam. Upgrade to Windows 95 OSR2. Remove hardware in Control Panel. Upgrade to Windows 98SE then to Windows XP Home. then to Windows 98SE then Windows XP Home. B. and then turn off the device. Degauss the display and drives. Perform a clean installation of Windows XP Home. Upgrade to Windows XP Home directly from Windows 95.actualtests. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Clean out the dust with compressed air. it is BEST to perform which of the following actions on a routine basis? A. Clean out the dirt with a damp rag. Which of the following describe the potential upgrade paths? (Select TWO). Turn off the laptop. Answer: A. D. Defragment the hard drive weekly. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A." .0 SP1 then Windows XP Home.CompTIA 220-701: Practice Exam A.C QUESTION NO: 157 To lengthen the life of computer hardware. C. B.com Ac tua lTe sts . D. E. Remove the driver from Device Manager.co m 52 . False negative B. True negative C. Upgrade to Windows NT4. C. and then remove from laptop.

HKEY_ CURRENT_USER B. B. The technician has the correct. The modem is not recognized in Device Manager. Which of the following would be the MOST likely cause of the problem? A. sts . The modem is not functioning properly.co When trying to print. a balloon in the system tray indicates a print job has failed to print. Which of the following is the MOST likely cause? m 53 . HKEY_USERS C. The paper needs to be replenished. The high encryption package is not installed. The printer does not recognize the font type. C. D. B. The account does not have permission to install drivers. HKEY_CURRENT_CONFIG D. updated drivers.actualtests. Printer firmware needs to be updated.com Ac tua lTe A. C. Any Time. The computer needs to upload the print job. but is unable to successfully install the drivers.www. Answer: C QUESTION NO: 162 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A." . HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. D.

Electrical tape B.co m 54 . Lithium D. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. which of the following should be removed to avoid damage during transit? A. DVD. a technician finds a wire with insulation damage from rubbing up against a cooling fan.EXE D.actualtests. TASKMAN. LCD C.ROM drive "Pass Any Exam. Masking tape C.www." . SPUNINST. PROGMAN.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . CONVERT.EXE C. Mercury C. Any Time. Which of the following should be used to repair the wire? A. Electromagnetic Interference (EMI) B.EXE B. PC card adapters B. Duct tape D. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.com Ac A.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.

D." . Directly spray the vents with compressed air. C. BIOS D. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Any Time. Electromagnetic interference B. Which of the following should the technician take under consideration? A.co m Answer: C 55 . Which of the following is the BEST preventive maintenance procedure that the technician should perform? . Periodically clean the vents using a small vacuum cleaner. Install ceiling fans in the room. B. High voltage discharge C. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Use a moist rag to clean the vents monthly. Radio frequency interference D.com Ac tua A.www. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam D. POST C. LDAP B.actualtests. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents.

Cable management to avoid trip hazards B. sts .com Ac tua lTe A. Fiber B. Get the customer contact information. DSL C. Begin running diagnostic software and confirm findings with another technician. Any Time. Which of the following can the technician do to better understand the customers issue? 56 . B. Which of the following should the technician keep in mind when setting up the lab? A. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. Location of the PCs with respect to each other D. Ask open-ended questions to gather the symptoms. and then confirm the findings with the customer." . run diagnostic tests.www. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Electrical safety with the extra network cables C.co m A customer brings a PC for a technician to repair.actualtests. D. C. Cable D.

RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.CompTIA 220-701: Practice Exam A. B.www. WPA B. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. To change the voltage coming from the wall C. To allow the power supply to operate at different voltages B. Answer: D "Pass Any Exam. C. Allows for a portable computer to be easily moved without being plugged into an outlet. Filters incoming voltage spikes and surges.co m 57 . Any Time. Broadband C.actualtests." . Satellite D.com Ac tua lTe sts QUESTION NO: 174 . To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. D. Changes DC power to AC power to charge the battery and enhances portability. Converts AC power to DC power that a computer can use to operate and charge its battery. DSL B. WEP C. which of the following is broadcasted by default and should be disabled? A. To allow alternating current to be used instead of direct current D. SSID D.

actualtests." .CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. DDR B.www. SIMM D. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. Any Time. DDR3 D. DIMM C. SODIMM B.com 58 Ac tua lTe sts A. Laser "Pass Any Exam. Dot Matrix C. SDRAM C. DDR2 . RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. Laser D. Thermal B.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Impact B.

Inkjet D.actualtests. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. tua lTe A." .com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. WAN sts Which of the following allows a secure connection between two points? . VPN C. PCMCIA D.co m Answer: A . ISA B. Inkjet C. AGP 4X C. Color Laser D. FTP D. HTTP B. Thermal B.CompTIA 220-701: Practice Exam C.www. PCIe X16 Answer: C "Pass Any Exam. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Any Time.

co m 60 . Any Time. CompTIA558475 C. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . D. Replace the video card inside the laptop. SR1234ct B. Make sure the OS has the latest video drivers installed. ct23&P#h~ Answer: D A." . C. D.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. Run a large magnet over the top of the hard drive several times. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. rw2%HN D. Remove the hard drive and destroy it.com Ac A technician is examining a laptop that is booting up but not showing the laptop display.actualtests. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Remove the memory and destroy it. B.www. Replace the LCD inverter. Make sure the laptop display is enabled. B. C. Reformat the hard drive to a clean state using the format command.

100Mb/s B.www. 10000Mb/s D. Any Time. PC2100 B.co m 61 .CompTIA 220-701: Practice Exam A. USB 1. DDR400 D.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. IEEE 1394 B. S/PDIF B. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. 1000Mb/s C.0 C.com Ac tua lTe sts QUESTION NO: 188 . SATA D.1/2. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. USB 1.actualtests. DDR333 C. 1Gb/s Answer: A "Pass Any Exam. IEEE 1394 D." . USB 2.1 C.

Data written to a disk located in a paging file that would not fit into the systems RAM. D.actualtests. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. C.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . The maximum amount of memory a given system can potentially have. Degauss the monitor. Program Files B. C. Flash memory used to hold temporary files before deletion. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Set the refresh rate to the lowest the monitor can display. Set the resolution to the highest the monitor can display. B. . C. Calibrate the monitor. Provides use ofPCIe X16 expansion slots. Provides addressing of memory beyond 4GB. B.com 62 Ac tua lTe sts A.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Provides use of more powerful video graphics accelerators." . Any Time. "Pass Any Exam. B.www. Start Menu D. D. Control Panel C. Provides access to larger hard drive partitions.

B." .co m Answer: D 63 . B. send broadcast packets over the LAN to all computers simultaneously. Verify full system functionality. actions.com Ac tua lTe A. Larger capacity than traditional magnetic drives C. Higher data integrity sts Which of the following is a characteristic of solid state drives? . QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. C. Document findings. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Hibernate. Any Time. resume from a low power state when it receives a network packet telling it to do so.actualtests. collect all packets that are sent to any device on the LAN. Lack of drive heads and platters D.www.CompTIA 220-701: Practice Exam D. D. C. Off). Answer: D QUESTION NO: 197 "Pass Any Exam. and outcomes. A portion of physical RAM that is mirrored to the hard drive for redundancy. D. Identify the problem. Built-in encryption standards B. send packets to other network devices on the LAN instructing then to enter a low power state (e.g. Establish a theory of probable cause.

Is the power cable on the monitor loose? D.com Ac tua lTe sts . Has the monitor been replaced recently? E. RAID 0 "Pass Any Exam. Was any hardware installed since it last worked? C. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Share out the printer from the attached computer. C. Was there a power outage since yesterday? B. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Purchase an external Ethernet print card.actualtests." . Which of the following RAID levels should be implemented? A. Move the computer and attach to the printer.co m 64 . Which of the following is the quickest way to accomplish this? A. Which of the following questions should a technician ask to help determine what occurred? A. Set up a local print queue. Were there any new software updates done? Answer: B. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Any Time.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. it just keeps rebooting. Are you sure the power button is not stuck? B.www. Are you sure you ran a find on the system and the program is just not misfiled? D. A. D. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. B.

" . Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. RAID 1 C. and serial number. Identify the user and associated problem. Assign an appropriate priority for the issue. RAID 4 D. Any Time.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. track the process of the incident. help maintain a balanced workload for the help desk technicians. D. model.www. B. Elevate the call to a higher level of support. B. compose a record which allows user authentication. E.com Ac tua lTe sts QUESTION NO: 202 . Identify the hardware make. Allows the operating system to be backed up with immunity to virus activity B. Answer: B. A. D. Allows the operating system to be rolled back to a previous point in time D. select the appropriate priority level for the issue.CompTIA 220-701: Practice Exam B. Answer: D A technician uses a call logging process in order to: (Select TWO). C. C. Allows the operating system to assigns dates so that user data files are backed up C.actualtests. which of the following should the technician do FIRST? A.co m 65 . identify common issues among multiple users.

The hard drive light is constantly on. D. A. E. Increased performance D. Use thecheckdisk utility. Userestore point to roll back the computer to a previous date.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Utilize less memory C. B.RW+ B.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO).actualtests.www. Dual-sided DVD . Increased network speed E. Increase system security B.RW C. DVD.com Ac tua lTe sts A. Empty the recycle bin and deleted email items. Any Time. Answer: A. Blu-Ray D.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Longer chip life Answer: C. A. C. Use the defragment utility. Use the drive compression utility. "Pass Any Exam. DVD.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Which of the following can be performed on the hard drive to improve performance? (Select TWO)." .

CompTIA 220-701: Practice Exam A. Check the Hardware Compatibility List to see if the program is not compatible with the OS." . Give the customer an estimated time for repair based on the technicians assessment. B. The user states that they do have Internet connectivity.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router.co m . B. Ask the customer when they would like to have the work completed. Logical token B. CGA D. DVI C. Any Time. Ask the customer to check daily to see when it is completed. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). D. USB B. VGA E. S-Video Answer: B. Inform the customer that others are waiting. C. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Run the program as a local administrator. RFID smartcards "Pass Any Exam. Encrypted passwords C.D QUESTION NO: 208 A customer brings a PC in for repair. C. Check for any updates to the program. Add an exception to the firewall for the program. A. and asks when it will be done.www. Which of the following is the BEST response for the technician to give? A. QUESTION NO: 209 A.actualtests. D. The technician will get back to them as soon as possible.

com Ac tua lTe sts . Which of the following would be the FIRST step in resolving this issue? A. Fingerprint reader E. Coaxial B." . B. Disable the device in Device Manager. Ensures that only certain devices can access the network C. Ensures all users physically login to the wired network B. C.actualtests. Retinal scan Answer: D. UTP C. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Download and install updated drivers for the device. D. Any Time. Contact the vendor for an RMA.co m 68 . Try installing the device to a different port or slot. Plenum D.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A.CompTIA 220-701: Practice Exam D. a user is reporting system crashes and performance loss. Answer: C "Pass Any Exam.www. Encrypts data traveling across the wireless network D. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A.

ROM C. Serial Cable B. Safe mode B. USB drive D. and after restarting their PC the display is no longer appearing.actualtests.www. Which of the following Windows features BEST accomplishes this? A. When the laptop is removed from the docking station. DVD. Hardware profile C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.co m 69 . can be used as a boot device to install a new installation of Windows Vista? (Select TWO). CD. Boot to the recovery console C. Floppy drive E.ROM Answer: C. the user would like the laptop to automatically switch to the wireless connection.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. when locally connected. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. Driver signing B. Which of the following boot options would be MOST effective in troubleshooting this issue? A. A. Wireless Zero Configuration D." . Any Time. Safe mode with command prompt D.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.

C.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. Which of the following solutions would resolve this issue? lTe sts . Install the Microsoft Malicious Software removal tool. Disable antivirus protection withinSecurity Center notification. Security Center B. A. D. Contained in a text file C. Contains AES encryption D. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. System Restore C. sysprep "Pass Any Exam.co m 70 . Obscure word in a dictionary B.com Ac tua After successfully installing a free antivirus solution. fdisk B." .actualtests. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Machine Debug Manager D. Any Time.www. Disable the antivirus logging in the Event Viewer. Contains special characters Answer: D. Contains numbers and letters E.E QUESTION NO: 219 A. B. Update the Antivirus definitions. Windows reports that no antivirus software is currently protecting the system.

10.1 D.0. 192. 80 C. RIS only comes with Windows Server operating systems. 53 B.168.www.16. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. regedit D. WindowsVista Ultimate "Pass Any Exam. which comes with Windows 2000 Professional. Any Time.CompTIA 220-701: Practice Exam C.1 B.0.com Ac A. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. 110 D. 224.0. WindowsVista Basic B. QUESTION NO: 221 Which of the following is a class A IP address? A. Windows XP Home C.1 C. Ghost is a third-party utility. Windows XPMedia Center D. 172. and WDS is available in Windows Server 2003.co m 71 ." .1.1.actualtests. you need to use the Sysprep utility.0.

650MB. remaining hard disk storage space. C. a performance value of system components. can be used to modify desktop preferences. D. Answer: C QUESTION NO: 226 The edit command line tool: A. the reliability and speed of search indexing. 9GB. C. Any Time.co m 72 . changes the boot sequence order. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. makes changes to the registry. Answer: D QUESTION NO: 227 While troubleshooting a computer problem.www.7GB.com Ac tua lTe sts . C. 4. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.actualtests. the speed and available bandwidth of Internet connections.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. B. D. 25GB." . D. B. a technician has determined what has caused the problem. opens a text based word processor. B.

check the HCL. Event Viewer Answer: C QUESTION NO: 229 As a best practice. C.www. actions and outcomes. D. archive old drivers. Verify full system functionality. C. clean each component with an approved cleaning solution. Voice recognition D. before performing hardware upgrades a technician should: A. Barcode scanner C. B. Ask the user opened ended questions to see if they agree with the cause. Optical recognition F. Any Time.com 73 Ac tua lTe sts .co m . Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Task Manager D. REGEDIT C. Smart card B. Document findings. perform a disk defrag. Fingerprint reader E. D. Secure ID Token "Pass Any Exam. Establish a plan of action and implement the solution. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). B." . Computer Management B. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. A.CompTIA 220-701: Practice Exam A.actualtests.

StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. which of the following file system should be used in formatting the drive? A." .www. Start > Control Panel > System B. Any Time.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. FAT D. ToggleKeys C.CompTIA 220-701: Practice Exam Answer: C. Right-click on theprinters icon and select Properties D. UFS C.com Ac tua lTe sts .co m 74 .D. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Encryption Keys D. FilterKeys B. NTFS B. Right-click My Computer thenselect Manage C.actualtests. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A.

Power cord is loose. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . B.www. Nothing else should be plugged into the UPS under a user's desk. diskpart D." . Laptop computer C. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. C.com 75 Ac A. Bluetooth headset "Pass Any Exam.actualtests. Hard disk failure or operating system needs to be reloaded. convert B. Laser printer B. Mouse and keyboard need to be cleaned.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. LCD monitor D. the AC adapter of the laptop and the computer. format C.co m . Which of the following is MOST likely the problem? A. Any Time. D. The hard drive is in standby mode.

Power cycle the computer.actualtests. AM/FM radio D. 2100 B. C. B. The PC is currently holding two sticks of 512MB PC2700. Windows Event Viewer B." . "Pass Any Exam. Reload the driver for the monitor. Replace the display adaptor.co m . Degauss the monitor. Windows Defender C. 2700 C. 3200 D.CompTIA 220-701: Practice Exam B.com 76 Ac A. A. Data Execution Prevention Answer: B. and the technician would like to install an additional two sticks of 512MB PC3200. D. Which of the following actions BEST resolves this issue? A. FilterKeys E.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). 5300 tua lTe A technician is installing a RAM upgrade into a PC. CHKDSK D. Assuming the necessary slots are available. Large screen television C. Any Time. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 .www.

Run FDISK on the hard drive. B. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. MAC filtering B. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. Any Time. Pass all computer components near a large magnet. A set of firewalls and anti-virus programs protecting the computer D. sts .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. Reformat the hard drive to a clean state using the format command. D. An alert when the computer case has been opened C.actualtests.com 77 Ac tua lTe A. WPA encryption D." .www.co A computer is being sold over the Internet. Erase the hard drive using a disk wiping program. C. An alert at logon when an unknown user has tried to logon B. WEP encryption C.

" . C. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. We will have it back up within the hour." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. Graphics card C. Is your work solely depending on the server? Try to not be upset because before you know it. the server will be back up. Hardware and software are not exact sciences. I am not the server technician so please do not take a bad tone with me. TV tuner card B. A technician believes the on-board NIC is bad.www. B. D. We have identified the problem and we will have it back up as soon as possible. Connect to it through a computer share B. There is no way to tell how long this will take. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A.com 78 Ac tua lTe The file server had an expected outage this morning. Video capture card D. Connect to it via an aD. We believe the problem is the network interface card. One particular caller demands to know exactly how long the system will be down.hoc wireless connection D. Which of the following would be the appropriate response? sts . Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Any Time.co m . Connect to it through a TCP/IP port C. a notice appears on the screen which says the site is being blocked by a filter.actualtests.CompTIA 220-701: Practice Exam A. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

79

CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 252

tua

lTe

sts

.co

m

80

CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

QUESTION NO: 255

.co

m

81

CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

Ac

A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

tua

lTe

Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

Ac

tua

lTe

sts

.co

m

www. A. which of the following should be done? (Select TWO). RS-232 B. Inform the user every step that was performed throughout the entire troubleshooting process. USB 1.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 1 C. RAID 5 D. Verify full system functionality and implement preventative measures. RAID 0 B. RAID 5 D. and outcomes.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. RAID 1 C. C. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. RAID 0 B. Document the system findings. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A.actualtests. Any Time. B.1 "Pass Any Exam. Change theusers permissions so that they cannot create any potential problems in the future.co m 85 ." . D.com Ac tua lTe sts . Inform the user that the computer may not function as it did before the problem occurred. actions. E. Answer: A.

IEEE 1394 B. NIC E. SCSI D. PS/2 C.11n B." .co m 86 .com Ac A. MAC filtering C. Serial Answer: D. WEP C. MAC "Pass Any Exam. Channel 11 D. SSID D. Modem F.CompTIA 220-701: Practice Exam C. Parallel D.www.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Any Time. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts .actualtests. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). 802. NAT B. A.

C. Go into Device Manager and enable the projector. Accessibility Options sts . D. Which of the following could the technician do to send the display to the projector? A. WPA key B. Reboot the computer. Press F1 to shift display to the projector. Answer: A QUESTION NO: 277 "Pass Any Exam.C lTe A.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). B. User Accounts C.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A." . Administrative Tools D. MAC filtering D. Use appropriate function toggle key to switch display mode. SSID C. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. the system will auto-select the projector on restart.com Ac QUESTION NO: 276 tua Answer: B. but no display shows on the screen. m 87 . Security Center E.actualtests. The projector is turned on. Any Time. System B.

Inform the user of every step that was taken so the user can self-repair if the problem occurs again.D.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Compact Disc D. B. IDE Hard Drive E. Answer: C QUESTION NO: 278 After the problem is resolved. Solid State Drive F. which of the following should be the NEXT action according to the troubleshooting theory? A. Digital Video Disc B. 1. Dynamically assigns IP addresses for easy client configuration.co m 88 . D. C.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE).44MB Floppy Disk Answer: B. Provides security for a network through the use of ACLs. Any Time. C. Answer: C QUESTION NO: 279 A.actualtests.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Backup Tape C. lTe sts . Verify that all other parts of the system are working properly. Recreate the problem and reapply the solution to ensure it worked properly. B." . D. Secures network Internet traffic through shared key encryption. "Pass Any Exam.www. Return the system to the user. Resolves queries for resolution of host names to IP addresses.

and then click on Device Manager. C. A. select Status. Open Network Connections from the control panel. user to move so the technician can check the computer for problems. XCOPY all files from another computer C. Installation from Microsoft. The user accidentally deleted the files. select the Hardware tab. Purchase a fully configured hard drive Answer: A.CompTIA 220-701: Practice Exam A. Network installation F. C.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. and then select the Support tab. Open a command window and runipconfig from the command line. Right click on My Computer. Which of the following is the MOST likely cause of the problem? A. The local user profile is corrupt. Windows CD installation E. Open a command window and run net /?from the command line. B. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. E. Run the System Configuration Utility from the run line and click on the Services tab. Factory recovery partition B.D. Any Time.co m . right click the Local Area Connection. B. "Pass Any Exam. select Properties." . The user saved the files to a different location. D.com D.www.actualtests. D. The user selected an alternate hardware profile. Answer: D.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). users coworker to confirm what the user said and verify there is a problem. B.com 89 Ac tua lTe sts .

Any Time. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A.actualtests. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. 328 feet (100 meters) C. Increased RFI B. Decreased EMI D. user to state the issue and stop the user when the technician has an idea of how to fix the problem.com Ac tua lTe sts . D. ThinNet C.www. Fiber D.co m 90 .CompTIA 220-701: Practice Exam C. user to explain the problem and listen without interrupting the user." . 100 feet (30 meters) B. Decreased ESD C. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. UTP B. 492 feet (150 meters) D. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A.

USB port C. net use F: \\ComputerName\ShareName /persistent:NO C.com Ac A. IDE D. Serial port D. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. SCSI B. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts .www." . Task Manager D. Parallel port "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Standard TCP/IP port B. MSCONFIG B.co m 91 .actualtests. net use \\ComputerName\ShareName /persistent:NO :F B. Any Time. ASR C. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. net use \\ComputerName\ShareName /persistent:YES :F D. Serial C.

actualtests. AGP Answer: B "Pass Any Exam. System Properties>Advanced>Environment Variables D. System Properties>General C. Boot.ini that is loaded by the ntldr file that loads the bootstrap process in a system." . Sysprep. you need to edit the boot.txt B. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. Bootsect. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. Where would they find this setting? sts .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.dos D.ini file is an editable text file with one or more lines that reference partitions to boot to.ini Answer: D Explanation: To configure dual-boot computers. System Properties>Advanced>Performance Settings>Advanced B. Any Time. ISA B.www.inf C. The boot. PCIe C.com Ac A.co m 92 . Ntbtlog. PCMCIA D.

actualtests. ISP D. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A.com Ac tua lTe sts . Which of the following is MOST likely the cause? A. The default printer is out of paper or offline. A new security update is available for download. The UPS is disconnected from the wall.www. C. B. The speaker wires were disconnected while cleaning. Hostname B. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. Blocking harmful network traffic C. Default gateway C. Any Time." .co m 93 . Securing wireless access points D. Storing passwords B.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. D.

RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Right-click My Computer > Help and Support B. An infallible method which binds a signature to a message D. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. The situation was caused by irresponsible users that spilled coffee in the bottom tray. B. Email applicationadD.in which adds the signature block to all email messages C. Due to condensation within the lower tray assembly. Cryptographic mechanism that identifies the sender as well as the message integrity B. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. the functionality of the rollers was impaired and therefore ceased to transfer properly. CAT6 B. Start > Programs > Accessories > System Tools > Help and Support D. The paper jam was caused by moisture in the paper tray." . Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. Any Time.com 94 Ac A. Start > Help and Support C. Which of the following is MOST appropriate? A. C. RG-58ThinNet D. CAT5e C.CompTIA 220-701: Practice Exam A.actualtests.www.co m . The process of removal is so complex that only those certified for repair should attempt to resolve. D. the customer asks for an explanation the cause of the problem.

4GB C.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 .actualtests. Allows a LCD projectors output to display on a laptops screen B. Any Time. B. Generators create new passwords every time a user signs in to prevent social engineering. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Generators extend the requirement to periodically change passwords. Allows digital video to a variety of devices D. Generators eliminate the requirement to establish log-in attempt limitations.www. "Pass Any Exam. 8GB D. 2GB B. C. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). Generators eliminate ausers tendency to create passwords that can be a security liability.com Ac tua lTe A." . D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. 128GB sts . Allows analog video output to a variety of devices C.

co m . Any Time. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. CPU E. Motherboard B. Riser cards B.CompTIA 220-701: Practice Exam A.www.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Cable C.actualtests. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. sts . Screws D. Standoffs C. Heatsink D. DSL D. Fan C. You should install only the standoffs that align with the holes in the motherboard. Capacitors Answer: C. Dial-up B.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case." .

0.0. 169.254. 10." . Malicious software that is self-replicating and self-propagating B.com Ac tua A. Malicious software attached to another piece of software D.25 C.CompTIA 220-701: Practice Exam A. Malicious software that monitors Internet surfing habits B. 172. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.15 B. Downloaded Program Files D. Temporary Internet Files B.www. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 .actualtests.0.168.15 D. Malicious software that changes theusers home page C. Malicious software attached to another piece of software D. Browser Plug-Ins C. Any Time. 192. Malicious software that is self-replicating and self-propagating C.1.0.co m 97 .16. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.

Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Graphics adaptor D. Debugging Mode B.co m 98 . Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Last Known Good Configuration D. Any Time.com Ac tua lTe sts . USB hub C. Ability to detect and correct single bit errors in memory D. "Pass Any Exam. Safe Mode with Command Prompt C. Ability to bypass the IRQ channels to work directly with the CPU B. Which of the following would be the BEST startup selection? A. KVM B." .www. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. you would choose the Last Known Good Configuration advanced startup option. Ability to detect hardware incompatibilities and resolve them C.

802. 802.www. Before the technician performs any diagnostics which of the following actions should the technician take? A.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.11n wireless card C. 802. B. Any Time. D. Run a backup routine. Which of the following standards should the technician upgrade to? A.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system.co m 99 .CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. D. B. Answer: B QUESTION NO: 316 A." . Restore the backup to a new hard drive. Check the security log for error codes.11a wireless card D. Create a checklist of the most likely issues. Boot into Safe Mode.actualtests. 802.11g wireless card B. Apply the latest service pack. Update all software to determine if this corrects the problem. Run a power supply test. C. What is a bluescreen message? How should the technician respond? "Pass Any Exam. C. Which of the following should the technician do NEXT? tua lTe sts . The customer asks the technician. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.

Any Time.www. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code.actualtests. In the office they want to use a 24 LCD monitor. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. B. Under powered fan B. C. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Logical Token B. full size keyboard. Daisy chain C." .co m . System clock feature D. Docking station B.CompTIA 220-701: Practice Exam A. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. and a regular mouse without having to connect all of the devices each time.com 100 Ac tua lTe sts . Which of the following is MOST likely causing the sound? A. RSA keys D. Failed fan C. Pad locks C. D. Explain that it is a message that assists in identifying problems based on the error code. Network Hub "Pass Any Exam. Which of the following will allow this functionality? A. Tell the customer that abluescreen is another name for stop error.

B. DHCP C.CompTIA 220-701: Practice Exam D. SATA hard drive with a rubber gasket C. connectors for peripheral devices. It provides slots for expansion cards.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO).actualtests. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Any Time. and bays for storage devices. Solid state hard drive D. DNS E. lTe sts . AppleTalk B. IPX/SPX D.co m 101 . A private network between two computers using wireless cards without using a wireless access point between them. Which of the following can be installed to accommodate the customers request? A. NetBEUI Answer: B. Once a portable computer is inserted in a docking station it behaves like a desktop computer. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.www." .D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. "Pass Any Exam. PATA hard drive B.

com Ac tua lTe sts .CompTIA 220-701: Practice Exam C. Laser Printer B. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card.co m 102 . Use the Windows XP Professional for SATA card support feature when installing Windows. A.C. Portable Heater E.actualtests. Disable the system BIOS so the SATA card can take boot precedence. which of the following must be performed for the installation to be successful? A. Vacuum Cleaner F. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). AGP "Pass Any Exam. Create a utilities partition on the hard disk prior to OS install.www.F Explanation: He should plug in the monitor. D. B. Nothing else should be plugged into the UPS under a user's desk. PCIe C. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. the AC adapter of the laptop and the computer. ISA B. Laptop AC Adapter D. C. D. A secured line of communication between two points through a public network." . Press F6 when prompted to load the additional drivers. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Monitor C. Any Time. Computer Answer: B.

C. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.com 103 Ac A.11b B. Infrared D. Press F8 after POST but before Windows begins to load.sys file that is located on the root directory.0 C. password along with all of their account information. Spyware D. Phishing B." . It says that they need to login and change their old username. Trojan tua lTe A client receives an email stating that their online auction has been compromised. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Midway through Windows loading. 802.co m . Bluetooth 2.CompTIA 220-701: Practice Exam D. Botnet attack C. power cycle the system.11a Answer: B "Pass Any Exam. B. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Which of the following is this an example of? sts .www. Enter System Configuration Utility and select Startup Menu.actualtests. D. Any Time. 802. Edit the config.

From the MMC snap-in C. From the system configuration utility B. From the start command window D. SCSI C. USB B. but has to be terminated at the last device? A. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Any Time. ST . "Pass Any Exam.actualtests. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP.com Ac In a Windows machine. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. BNC C. RJ-45 D. Serial D. which of the following can the technician use to stop a program from loading at startup? (Select TWO).co Which of the following connectors would plug into a 56K dial-up modem? m 104 ." .www.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. RJ-11 B.

D. C. "Pass Any Exam. Inform the user that a technician will be out to resolve their problem shortly. Can I redirect your computer to a network printer until a technician can repair the problem? B. Leave the unit powered up so that any issues with cleaning can be immediately realized.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. MSCONFIG E.www. Unplug the power cable. Registry C." . Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. when the black window opens. D. Have you removed and replaced the printer drivers already? C.actualtests. Event Viewer B. hold the can upright and spray. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. Inform the user that the problem will be escalated to a supervisor for resolution. type CMD in the run line. remove the cover.co m . C. Any Time. remove all the components inside the case and spray each one separately. type print lpt1 in the box. Which of the following is the BEST response? A.com 105 Ac tua lTe sts . B. Inform the user that there is no record of the prior call. Which of the following is the BEST response from the technician? A. Unplug the power cable. B.CompTIA 220-701: Practice Exam A. Net stop Answer: B. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Performance Monitor D. Select Start. Close existing ticket and open a new trouble ticket for the user.

Which of the following are the MOST likely issues? (Select TWO). remove the cover. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). tua lTe Memory was added to a Windows laptop and upon booting up. Remove the internal main battery." . GrounD. Which of the following should the technician do NEXT? A. sts QUESTION NO: 338 . Memory is defective.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. E.actualtests. Any Time. A. "Pass Any Exam. C. UPS Answer: C. D. B. Memory mismatch. Unplug the power cable. remove all components.fault isolation outlet C. Memory brand is different than the computer. D. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.CompTIA 220-701: Practice Exam D. Disconnect all external devices.co m . Operating system does not recognize the additional memory. Anti-magnetic screwdrivers F. Wait until the main battery is exhausted and then remove.com 106 Ac A. C. Remove the CMOS battery. B.D Answer: A. hold the can upside down and spray. Anti-static wrist strap D. the BIOS only reports the original memory amount. Anti-static mat E. Thermal transfer compound B.www. Memory size needs to be adjusted in Device Manager.

A.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . When putting a PC into long-term storage B. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Continue using the power supply until it fails.com Ac tua lTe sts A.www. Cache D." . Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. C. Which of the following is the BEST course of action? A. When traveling to other countries C. Replace the fan. B. USB "Pass Any Exam. When troubleshooting power issues D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. Replace then entire power supply. Any Time. D. When installing more powerful components . Verify the voltage powering the fan.actualtests. Removable storage C. Front side bus B.

D. Small wires strike and transfer ink from a ribbon. Serial D.co m 108 . Heat from theprinthead boils a water-based ink. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Heat from theprinthead melts the ink onto the paper." . Toner sticks to photoconductive areas on a drum.actualtests.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A.www. Small wires impact and squeeze ink from a ribbon. Switching-mode power supply B. C. Any Time. Answer: C Which of the following BEST describes how an impact printer works? A. SATA C. SCSI E. B. Toner sticks to photoconductive areas on a drum.com Ac tua lTe sts QUESTION NO: 345 . Nickel cadmium cell D. Heat from theprinthead boils a water-based ink. B. IEEE 1394 Answer: B. Heat from theprinthead transfers an image onto the paper. Linear power supply C. Lithium ion cell Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam B. C. D.

ROM can be read? A.actualtests. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. AGP C. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. ODBC B.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. 24x B." . the technician finds the customer extremely angry that it has taken "Pass Any Exam. It was introduced in 1996 and is an extension of the system BIOS.www. SODIMM D. Any Time. SATA B. Although the technician has immediately responded to the dispatch. you need to use ACPI standard. IRQ D. sts . 32x C. 48x D.co m . ACPI C. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A.

Which of the following is the MOST likely cause for the problem? A. B. Answer: B "Pass Any Exam. Ask another technician to verify that the findings are correct. Which of the following should be the technicians NEXT troubleshooting step? . document the situation and inform the manager that the customer was not happy with the response time. Upon closure. D. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Report the incident to thecustomers manager. actions taken and the outcome. document the situation and inform management that thecustomers behavior was undesirable. MAC filtering is preventing the computer from connecting to the network. They were able to connect without a problem the day before. but now they are unable to see the network at all.com Ac tua A. Which of the following is the BEST course of action for the technician to take to resolve the issue? A.www.actualtests. C." .co m 110 . D. Any Time. C. B. Focus on completing the task in an expedited manner. to ensure that the keyboard is still functioning. Document the issue including findings. Follow up with the customer at a later date.11n. C. The wireless network card has been disabled by the hardware switch. Recent provider upgrades have changed the wireless specification from 802. lTe sts A technician has replaced a failed keyboard that was full of debris. D. B. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Make sure the customer is aware that the current service level agreement allows for an eight hour response.CompTIA 220-701: Practice Exam over four hours for a response. Empathize with the customer then focus on completing the task in an expedited manner.11a to 802. Upon closure. The wireless network is not properly configured. The technician then explained to the customer the importance of keeping a clean area around their computer.

Thecustomers permissions have changed and needs to be an administrator to print color. Since returning the customer is only able to print to the black and white printer. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. C.www. C. It prevents theft by covering the values written on the CPU. The printer address has changed and the customer needs to remap their printer. Any Time. B. The print spooler service needs to be restarted on the client computer. It keeps the new CPU from falling out of the socket. Switch C.com Ac tua lTe A. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 ." . Firewall B. Everyone else is able to print to the color printer without a problem. the customer asks what the tube of paste that came with the CPU is used for. It assists in keeping the CPU cool. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. D. It prevents voltage from shorting out the CPU.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. The DHCP service needs to be restarted on the client computer.co When installing a new CPU for a customer. D. sts . The customer was able to print and then left on vacation. Ethernet hub D. Which of the following is the MOST likely cause for the customers issue? A. B.

Incremental B." .168.www. 192. sts . A copy backup backs up the selected files and does not mark the files as archived. Full D.1. Not enough free space on the hard drive C. these files are then marked as archived.3 B. Any Time. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Copy C.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.co m 112 .23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.CompTIA 220-701: Practice Exam A. 8. 206.7 D.1. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.9.16 C. Which of the following is the MOST likely cause of this? A. 176. Which of the following backup type should be selected? A.15.1.1. The backup should clear the archive bit for each file.1. Graphics card jumpers need to be reconfigured D.actualtests. A full backup backs up all the files on the disk. Limited amount of memory for the display adapter B.

requires memory to be installed four units at a time. D. the technician knows what the solution is. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. twice the amount of cache.actualtests. C.co m 113 . has two error correcting and checking units. B. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . double the number of pins. However. C. B. Answer: D QUESTION NO: 360 A dual core CPU has: A. has four integrated processing units. Any Time.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. two separate processing units. Answer: C QUESTION NO: 361 A. D. the customer is not done describing all their symptoms.com Ac tua While a customer is describing a problem to a technician. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again." . B. is clocked four times faster than a normal unit. D.www. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. C. has twice the cache of a dual core processor.

co m 114 . provide remote assistance to users. A UPS D. C. Reinstall the mouse drivers. The print spooler can catch any loose clothing.com Ac tua lTe sts . Calibrate the touch screen. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. Which of the following would BEST resolve this issue? A. Replace the touch screen.actualtests. D." . Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. encrypt the contents of a hard disk. Nonmetallic tools C. B.www. The print fuser will be hot. prevent unauthorized login attempts. Replace the mouse. C. The ink carriage might move. D. Which of the following safety precautions must the technician be aware of before repairing the printer? A. secure communications with websites. The laser will be hot. Any Time. B. A wrist strap B.CompTIA 220-701: Practice Exam A. "Pass Any Exam. D. B. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. C.

Any Time. Answer: C "Pass Any Exam. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Wait until the customer completes their statement andexplain how to resolve the new issue. Stop the mandatory update.www." . Which of the following is the BEST way to respond the customer? A. Email the users about the update. B. State that the update has no relationship to the new issue and continue implementing a solution. Install the update without notice. telnet D. Post notices around the building. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Which of the following would be the BEST way to communicate the mandatory update to the users? A. ping C. Ask the user about where information on that update was released.com Ac tua A. D.actualtests. C.co m Answer: C 115 . D. B. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Disregard the statement and continue to resolve the new issue. ipconfig B.

Answer the call and then resume work. Control Panel>Services C. C. Any Time.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Remove any incompatible hardware. D. Disable plug and play in the BIOS. B. Clear any removable disks from all drives and start-up PC.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. D. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A.co m When attempting to boot-up. Export registry file B. Step outside and answer the call. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Backup registry file C. how can the registry backup before changes are made? A. Which of the following is the BEST course of action? A. Ignore the call and call back afterwards." . C. Display Settings>Advanced Settings D. Ask the customer for permission before answering the call. Save registry file "Pass Any Exam.actualtests. a PC displays MISSING NTLDR. B. Install Windows Updates.www. Control Panel>Configuring Desktop B. .

11g network connectivity to a laptop. 6-pin Mini-DIN Answer: A "Pass Any Exam.com Ac tua A. Install a wireless PCMCIA card. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. 9-pinD. Which of the following would be the BEST method? A. D.CompTIA 220-701: Practice Exam D. Start>Settings>Control Panel>System>Hardware C. Start>Settings>Control Panel>Speech D. 15-pin D. Update the firmware in LAN adapter. Any Time." .co m Answer: B 117 .www. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Activate infrared ports in the BIOS. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Install a Bluetooth USB adapter. C.actualtests. B. which of the following locations would provide access to adjust the input levels? . shell E.shell B. RJ-45 C. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.

CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Task Scheduler C. Logon phase B. nothing happens. DDR RAM D.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A." .actualtests. "Pass Any Exam. Workstation D. Any Time.www.bat C. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A. One of the memory modules has 168 pins. RIMM C. Print Spooler B.co m An end user reports that anytime they try to print locally. Boot loader phase D. Which of the following services is MOST likely causing the issue? . Network . Which of the following is the MOST likely cause of the problem? A. The user does not have the correct printer driver. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. SODIMM B. Which of the following is the memory type? A. Autoexec.

System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. D. The report is not formatted to use USB. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files.exe.actualtests. Install the support tools from the Windows XP CD. Error correcting memory making data adjustments C. D. B. The hard disk drive has failed. D. B. The monitor has failed. The printers USB port is not compatible. Run theipconfig /registerdns command. The operating system is corrupt.com Ac A. There is no display on the monitor and the PC shuts off following the beep. Power supply warming or cooling B. C. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Which of the following should the technician do? sts QUESTION NO: 381 . Which of the following is the MOST likely problem? A." . Which of the following is the MOST likely cause of the noise? A. Any Time. The user does not have the correct network drivers. Run theipconfig /all command.CompTIA 220-701: Practice Exam B. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation.www. Hard drive is failing D.co m 119 . C. Modify the path variable to include the location of winipcfg. The CPU has dislodged from its socket. "Pass Any Exam. C.

Use thefdisk command. Use the format command. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? .www. MAC filtering C. Install additional ribbon cables. B. C. Use a low level format.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Answer: B QUESTION NO: 386 "Pass Any Exam. Upgrade the power supply. enable one of the new devices in each profile.com 120 Ac tua lTe A. DNS D. Sometimes either or both devices fail to function. Which of the following should the technician do? A. but either device will function if the other is disconnected. Repartition the hard drive. Which of the following is a BEST practice to ensure that the companys data is protected? A. D. Upgrade the device drivers for both components.ROM drive. Any Time. ISDN B. D.actualtests. Create two hardware profiles. B. C." .co m .

While troubleshooting. Dual independent bus architecture B. DDR2 RAM "Pass Any Exam. D. The hard drive jumpers are configured incorrectly. The user has placed a non-bootable floppy diskette into the diskette drive. Installing more memory of the same type and speed C.co m 121 ." . Installing the newest memory available D. Windows C. Program Files B. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Documents and Settings D. Any Time.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message.www.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. B. the technician verifies that the hard drive is being correctly recognized by the BIOS. The BIOS must be set to auto-detect the hard drive. Installing the fastest memory available B. Installing same memory type but at a slower rate of speed A.actualtests. The hard drive has failed. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. C.

Fiber optic B. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. IEEE 1394 C.pair copper wire D. Any Time.com Ac tua lTe A.actualtests.co m Answer: C 122 . IEEE 1394 C. Hyperthreading D. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Fiber optic C. IEEE 1394 D. TwisteD.www. Fiber optic B." . Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Coaxial D. TwisteD.CompTIA 220-701: Practice Exam C.pair copper wire B.

RJ-45 B. SC D. LC C. Non-ECC C. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. ECC D. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.co m . ISA slot D.www. Dual channel B.com 123 Ac tua lTe sts .actualtests. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. and bays for storage devices." . connectors for peripheral devices. Once a portable computer is inserted in a docking station it behaves like a desktop computer. Express bus C. It provides slots for expansion cards. Any Time. Docking station B.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. TCP/IP "Pass Any Exam.

The access point would now transmit on only one channel. Hyperthreading D. Data encryption would be less secure over wireless connections.11a C. B. A user would need to manually type the SSID to connect. Dual Inline Package (DIP) B. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. On top of a component D.actualtests. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. Data encryption would be more secure over wireless connections." . 802.CompTIA 220-701: Practice Exam B.11n D. In the socket of a component C.com Ac tua lTe sts QUESTION NO: 398 . 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.www. Answer: A "Pass Any Exam.co m 124 . 802. Any Time. D. On the outside of a heat sink B. L2 cache C. C.

actualtests.0.0.255. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. Applications need to be reinstalled with an upgrade D.1 C. Upgrade retains user settings C.255. Upgrade formats the drive B.0.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Windows Language Wizard B.255.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.co m .0.www. Windows Multiple Language Keyboard Pack C.0.0.0 B.255.255." . 255.com 125 Ac tua lTe sts .0 D. 255. Windows Multilingual Interface Pack D. 255. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. 255. Any Time. QUESTION NO: 403 A user reports that their USB device has stopped working.

D. Determine how long before the user is due for an upgraded system. Determine if any other users are affected by the problem. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. floating bars. C. three-dimensional viewer.co m .CompTIA 220-701: Practice Exam A. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D.actualtests. tua In Windows Vista Ultimate. seeing windows. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. a user has the ability to customize translucent windows called: lTe sts . Determine if changes have been made that could have caused the problem. RAM C. BIOS B. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . CPU "Pass Any Exam. D. B. RAID D.mp3 at the end of mpeg layer 3 file names in Windows XP? A. C. Any Time.com 126 Ac A." . Determine how long the user has had the problem. B. aero glass. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A.www.

Any Time. A. Answer: C "Pass Any Exam. B. Differential D.com Ac tua A. C. Establish a plan of action to resolve the problem. Perform a backup before making any changes. Document all issues. Daily C. D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). The user has asked that a full backup be run every day. Which of the following is the NEXT step that the technician should take? A. Support different resolutions D. Limited bandwidth Answer: B. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Limited display size C. To support active desktop E. Establish a theory of probable cause. Incremental B. Higher response time B.actualtests." .www.co m 127 .C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Which of the following types of backup should the technician select? . findings and solutions. The technician has validated the problem and suspects that the application needs to be reinstalled.

Call their manager and report the status of the issue. msconfig D. dxdiag Answer: D Explanation: To test the DirectX functionality. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Which of the following should the technician do NEXT? A. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Run a backup of the system.ROM drive and tested that everything is working properly. you need to use the DxDiag utility (DirectX Diagnostics). Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. regedit B.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD.ROM drive and has tested and found that the drive is defective.com Ac tua lTe sts .co m 128 ." . B. Question the user and make sure that they have not made any changes to their system recently. C. Call their manager and report the status of the issue. Which of the following should the technician do NEXT? A. Which of the following utilities should the technician run? A.actualtests. Any Time. "Pass Any Exam. Run a full system backup.www. C. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Document their findings and the actions taken. B. D. ipconfig C. Develop a plan to get the drive replaced. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. D.

2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.sys D. Ntbootdd. Use technical jargon.actualtests.exe B. The size equal to the physical memory B. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Use non-technical terms. D. Ntldr C.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Hal.5 times the physical memory D.www. Smss. B.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. 1.dll Answer: D Explanation: The HAL. 4095MB C. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam." . Any Time. C. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.com 129 Ac tua lTe sts . Use the proper acronyms. Use email so that everything is in writing. Which of the following is the BEST approach to tell the customer what is going on? A.co m .

Electromagnetic interference due to the copy machine in the room.9 port? A." . Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. It has been in service for four years and is located in a copier room. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Get a language to language conversion dictionary to help understand what is being said. Go to the first scheduled appointment late. B. Power supply to the room is not great enough for both the copy machine and the computer. Restate the issues to the customer for validation.www. D. Inform the client the service must be rescheduled with a different technician. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. C. Call the customers scheduled that day and reschedule all the appointments to different days. explain the reasoning to the client. Skip the first appointment. D.actualtests.co m . C. Improper ventilation from dust buildup inside the computer. RS-422 B. and make the repairs as quick as possible to try to catch up on the schedule.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. RS-232 "Pass Any Exam. D. Which of the following is the BEST course of action to take care of the appointments during that day? A. Any Time. Which of the following is MOST likely causing the shutdown issues? lTe sts . B. Answer: C QUESTION NO: 418 A. C.CompTIA 220-701: Practice Exam A. B. Ask to get an interpreter to assist in the language barrier. Power supply on the computer is going bad. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning.

More devices can be powered at one time. QUESTION NO: 421 How many pins does a VGA Connector have? A. Answer: A. Use a MAC filtering. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). D.CompTIA 220-701: Practice Exam C. Disable SSID broadcast. B. G. More horsepower will be provided. Enable DHCP. Use a TPM Chip." . IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A.G "Pass Any Exam. 9 B. B.www.D. 25 D. Use WPA encryption. Disable WEP. IEEE 1284 D.actualtests. Greater duration of power availability. C.com Ac tua lTe sts . Any Time. Higher electricity measured in volts. F. C. 15 C. D. A.co m Answer: B 131 . Enable Volume Shadow Copy. E.

" . "Pass Any Exam. 16Mbps. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. C. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. Which of the following provides the BEST solution? . 2. Add a Bluetooth connection to all computers.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. Add a USB hub to each computer. 128-bit card D.5Mbps.actualtests. B. Add an infrared connection to all computers. 1. A worm self-replicates. 1. 16-bit card B. Which of the following is the BEST solution? A. 32-bit card C. C.0Mbps. Add a KVM switch to thetechnicians computer. 10Mbps. 2. A virus does not require user interaction.0Mbps. D. B. 360Mbps D. 12Mbps. 256-bit card .5Mbps.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. Any Time. 480Mbps B.0 data rates? A. A worm requires user interaction. 450Mbps C.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A.www. 20Mbps.

" . Stay on the current service call and arrive late on the next service call. Call the second customer. Which of the following would be the BEST way to handle the situation? A. D. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. Leave the current service call to make the next service call. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. and go to the next service call. after completion. B. and reschedule. C.co m . Call the next service call. Make the first appointment and then. A virus self-replicates.com 133 Ac tua A. Which of the following should the technician do FIRST upon arrival at the customer site? A. C. Try to hurry at the first appointment to make it to the second appointment in a timely manner. D. B. lTe A service call is taking longer than expected for a technician.CompTIA 220-701: Practice Exam D. apologize. Go to the second appointment because it is listed as priority and then reschedule the first.actualtests.www. B. C. Rush to finish the job. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Which of the following is the BEST resolution for the issue? sts . and reschedule. apologize. call the second customer and explain you are running late. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. "Pass Any Exam. Any Time. this is going to make the technician late for the next service call appointment.

co m 134 . Which of the following options should the technician do NEXT? A. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Windows Defender B.CompTIA 220-701: Practice Exam D. Any Time. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. BNC D. Explain that the issue can not be resolved because the technician does not understand the language. Ask the customer if the technician can change the language. RJ-45 C. Windows Sidebar D. C. RJ-11 B.www. Change the language and complete the service call. B. Call another technician who has worked with this customer in the past and inquire about any prior issues. Windows Media Center C. Tell the customer that the operating system is corrupted and must be reinstalled.actualtests. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. The current language on the workstation is the customers native language. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Which of the following applications can be used? A." .com Ac tua A. Windows Narrator "Pass Any Exam. D.

Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Which of the following is the MOST likely cause? A.actualtests.com Ac QUESTION NO: 435 tua lTe sts . Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Memory failure D. Windows XP Professional B. Any Time.co m 135 . Windows Vista Home Basic B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Windows XPMedia Center D. Pointing stick failure B. WindowsVista Business D. Windows Vista Home Premium C.www." . WindowsVista Ultimate C. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Hard drive failure C.

icons.www.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. D. applets. Sidebar Interface C. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic." .actualtests. User Account Control D. targeted email that is directed at a group of users so that it appears to be from a legitimate source. Task Manager B. B. The printer was working fine Friday. B. a person who go through a corporations waste to see if they can use any of the information. C. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. D. gadgets. Any Time. a worm that attacks multiple computers and memorizes each computers keystrokes.co m 136 . Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Answer: C QUESTION NO: 438 A. hives. C. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts .

Establish an alternative diagnosis. Which of the following steps should the technician take NEXT? A. C." . Question the user to determine what has caused the video card to fail. Wrong type of paper is being used for this printer.com 137 Ac A. After speaking with the user and examining the symptoms. Verify that all other computer components are operating normally. Smart cards D. Key fob C. the technician believes that the computers video card has failed. Any Time. LCD monitor D. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. 128MB graphics card C. B. C. 800MHz processor B. "Pass Any Exam. Spooler service needs to be restarted. Too many pages are being sent to the printer at one time.CompTIA 220-701: Practice Exam A. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface.co m .www. B. Username B.actualtests. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. a computer must meet which of the following hardware requirements? sts . Replace the video card to confirm diagnosis. D. The printer drivers need to be rolled back to a previous version. D.

Enter the Compatibility tab and select Run in 256 colors." . Right-click the applications shortcut and choose Properties.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. D. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Right-click the applications shortcut and choose Properties. DOSKEY C. Select Run in 256 colors.co m 138 . which of the following will BEST fix this issue? . Right-click the applications shortcut and choose Compatibility.EXE D.www. Without changing Windows Vistas system-wide color depth settings.actualtests. Enter the Compatibility tab and select Disable Visual Themes. The Compatibility tab within an application shortcuts Properties B. B. Select Disable Visual Themes. RAM D. Any Time. Case fan B. CONVERT. C. Which of the following is MOST likely the issue? A. Processor C.com Ac Answer: A tua A. Hard drive Answer: D "Pass Any Exam. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Right-click the applications shortcut and choose Explore.

Last Known Good Configuration C. Active Directory Restore Mode C. Disable Automatic Restart .com 139 Ac A technician is working on a computer that has a virus downloaded on it. The technician has uninstalled the program. Which of the following should be used to troubleshoot this error? A. Dxdiag C. Telnet D.www. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam.co m A technician is unable to log into a users computer after installing new hardware. Debugging Mode B. Last Known Good Configuration D. Debugging Mode D. Safe Mode B. Which of the following Advanced Startup options would BEST resolve this issue? ." . but the stop errors continue. Any Time. Event Viewer Answer: D QUESTION NO: 447 A. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A.actualtests. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. a computer is getting stop errors. Device Manager B. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed.

4GHz wireless access point that drops connections.www. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Resistance and size C.actualtests. Which of the following would MOST likely cause the connection drops? A. Cordless phones D. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A.com Ac tua lTe sts . Emergency Repair Disk (ERD) D. Back up of the data C. Incandescent lighting "Pass Any Exam. Restore Point B. Electrostatic Discharge (ESD) C. Which of the following would need to be created prior to the installs? A. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Debugging Mode B. Last Known Good Configuration C. The access point is next to a speaker B." . Voltages and size D. Wattage and size B. Any Time. Safe Mode D.CompTIA 220-701: Practice Exam A.co m 140 .

Indexing D. D. The largest cache that resides outside the chip level.co A technician notices that a group of users are continuously searching their computers for the same files. 802. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.com 141 Ac tua lTe A." . The fastest cache that resides outside the chip level. Chkdsk B. C. When the technician tries to delete the job. 802.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A.11g D. Scandisk sts . Which of the following is the MOST likely reason? "Pass Any Exam.11b B. Defrag C.actualtests. it will not delete. The fastest cache that resides at the chip level. The largest cache that resides at the chip level.11n C.www.11 standards operates at a maximum speed of 11Mbps? A. Any Time. 802. Which of the following would BEST assist their searches? m . B. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. 802.

www. The technician does not have the necessary permissions. Which of the following is the MOST likely cause of the missing detail? lTe sts . Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Infrared D. Once a job is submitted to the queue it cannot be removed. The job must be deleted using theprinters front panel.CompTIA 220-701: Practice Exam A. B. The printer is set in draft mode in the printer properties. Some of the inkjets are clogged in the cartridge. Power cycle the printer. Which of the following options would BEST help troubleshoot the problem? A. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it.actualtests. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Send a test page to the printer. D. Wi-Fi C. C. B. The printer does not support the font on the document. Gigabit Ethernet B. Replace all of the print cartridges. Bluetooth "Pass Any Exam. C. B. Any Time.com 142 Ac A. D. C." . Run an alignment page. This printer is not capable of printing such fine details select another type of printer.co m . The user submitted the job as a priority. D.

Which of the following is the FIRST step the technician should take? tua lTe sts A. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.www. WPA withshareD.11n B. 802. WEP withshareD. replace the printer and then print everything that was saved.com Ac A technician must replace a network printer. Delete all print jobs before replacing the printer.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A. WEP2 withshareD. B.11b C. Notify all users before unplugging the printer. Save all print jobs.key authentication D. WPA2 withshareD. D. 802. Unplug the network printer and then replace with a new printer.11a D.co Which of this following wireless security options is MOST secure? m 143 . Any Time. 802. 802. C.actualtests.key authentication B." .key authentication C.key authentication .

chkdsk D.actualtests. boot." . Enter hard drive information manually into theNtldr file. C. convert B. The hard drive is faulty and needs to be replaced.ini file. msconfig D. Which of the following is MOST likely the cause of this problem? A. D. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. B.co m 144 . Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. The system cannot connect to the network. After installing the hard drive which of the following must the technician do NEXT? A.www. Enter hard drive information manually into the Autoexec. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts .com Ac tua A. Enter hard drive information manually into the Boot.CompTIA 220-701: Practice Exam A. D. sysedit B. Enter hard drive information manually into the BIOS.ini C. fdisk C. Any Time. The automatically restart feature in System Failure option is on. C. "Pass Any Exam.bat. The system does not have enough free hard drive space. B.

www.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Device Manager>Computer Properties C. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. In which of the following can the technician go to review the IRQ settings? A. Which of the following is the MOST likely problem? A. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. BIOSis reporting a memory error. Device Manager>Power Options>Check-off the Hibernate box C. BIOS>Power Menu>S11>Hibernate D. My Computer>Hardware>Settings D. APM is off. B. Start>Run>Regedit B. CMOS battery is dead. The technician suspects an IRQ conflict. D. Any Time.co m . Hard drive is faulty." .actualtests. Control Panel>Power Options>Hibernate tab B. C. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. Answer: B QUESTION NO: 470 "Pass Any Exam.

Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A.www. C. The fuser unit is defective.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Power supply wattage is too low. The toner cartridge is defective.actualtests. C. Power supply is the wrong wattage. Power supply wattage is too high. D. D. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Window Vista Home Premium "Pass Any Exam. D. Windows XP Professional C.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Power supply is the wrong form factor. The pick-up roller is defective. Any Time. Answer: A A. B." . Windows Vista Home Basic B. The workstation will power up if only a single drive is connected. Power supply is the wrong voltage. The workstation does not power up properly. C. Powersupplys fan is defective. Which of the following is the MOST likely cause? A. The feed roller is defective. Which of the following is the solution? A. B. B. Power supply is the wrong form factor.co m 146 . Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. Powersupplys fan is defective.

DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. DLT D. SLI D. UPS B.com Ac tua lTe A. SLI B.www. DDR C. Any Time. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. ECC C. Error detection C. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Better cooling D.co QUESTION NO: 475 m 147 . Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.CompTIA 220-701: Practice Exam D." . Lower cost B.actualtests.

This method allows access to only computers that have specific MAC addresses. USB 2.actualtests. SSID broadcasts C.www. VPN B. WEP keys B.0 D." . Any Time.co m .com 148 Ac A. IEEE 1394 C.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. FTP D. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. but requires the last device to use a terminator? A. SNMP C. Parallel B. MAC filtering D. There is no IP filtering or DNS filtering. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. The use of an SSID cannot limit access even though it is used by all the routers. QUESTION NO: 480 "Pass Any Exam.

EMI D. Slipping hazards or dangerous footing concerns B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. WEP key B. Channel number C. CRT C. which of the following settings should be changed to prevent interference between the two devices? A. Adware B. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Any Time.www. AD.actualtests. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.hoc C. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. RFI B. Hazardous chemicals or compounds C.com Ac A. SSID broadcast ID D." . Worms D.co m 149 . High temperature warnings and cautions D. Network diagram to prevent damaging any cables "Pass Any Exam.

Any Time. Replace communications cable. Which of the following is MOST likely having an issue? A. B.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Add additional memory to the printer.www. C. RF or wireless interference B. Touch pad B.actualtests. Check to the correct type of paper is being used. Change the toner cartridges. D. Which of the following is a primary safety factor when using a soldering iron? A." . Static or ESD damage D. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device.co m . Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. Flash drive C. IEEE 1394 port D. Voltage or shocks C.

which of the following features should they research? A. BitLocker "Pass Any Exam. . They can span distances of several kilometers. and several other items on their display. RJ-11 D. Fax machine C. calendar. CRT monitor C. Switch B. Which of the following devices is MOST likely connected to the other end of the cable? A. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. If they want to add more gadgets. because it has much lower crosstalk and interference in comparison to copper cables. UTP C. STP B. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A." .co m 151 .www.actualtests. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. Any Time.CompTIA 220-701: Practice Exam A. LCD monitor B.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. NIC D. Scanner D.

co m 152 . Decoder software needs to be loaded. Heat sink C. Establish a theory of probable cause. actions. C. Sidebar D. Document findings." . Which of the following is MOST likely the issue? A. Any Time. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. The system does not have enough RAM installed.actualtests. The drives device driver needs to be updated.CompTIA 220-701: Practice Exam B. Ask the customer what the issue is. Power supply D. B.www. Establish a plan of action to resolve the problem. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. C. D. and outcomes. B. Answer: A "Pass Any Exam.com Ac tua A. D. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. The sound card is not connected properly. Which of the following troubleshooting steps is NEXT? A. Case fan B. Defender C.

Establish a theory of probable cause. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. and outcomes. D. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . Which of the following troubleshooting steps is NEXT? A. Test the theory to determine cause. B. Ask the customer questions to identify the problem. and outcomes. Establish a plan of action to resolve the problem and implement a solution. mouse movement and the power light is blinking.com Ac tua lTe A.www. Document findings. Which of the following is causing this to happen? A. C. Answer: D QUESTION NO: 497 "Pass Any Exam. B. The keyboard is faulty." . The BIOS need to be updated. B. D. D. Any Time. Verify full system functionality. The power supply has a loose connection. C.co A technician arrives at a customers location in response to a call.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. sts .actualtests. The system is in hibernation mode. Document findings. actions. Verify full functionality and implement preventative measures. actions. C.

com Ac A. Configure the IP settings.co m 154 . Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . Configure NetBEUI settings. C.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A.heatsinks are not.heatsinks do not. Any Time.heatsinks provide active cooling. D. Ctrl + alt + delete then lock computer B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.heatsinks provide passive cooling. Which of the following is MOST likely the cause for this problem? A.www. The technician needs domain administrator rights. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). C. C." . Download the latest drivers from the manufacturer. Windows key + L C. Print out a test page. The technician needs local administrative rights. tua A user purchased a TCP/IP laser printer. B. Fans are applied with thermal compound. B. Fans provide active cooling. A. Fans provide passive cooling. D. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. Fans must be directly applied to the cooled component. Ctrl + alt + L "Pass Any Exam. The operating system is corrupt. The technician needs to map the drive. B.actualtests. D.

Answer: C Explanation: If the display of the laptop is not working. The video cable connecting the monitor is loose." .co m 155 . D. QUESTION NO: 503 A user reports that during a business trip to Europe. "Pass Any Exam. Windows key + alt + delete E. Which of the following is the MOST likely explanation? A. the AC adapter for their older laptop quit working.ROM drive C. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. A video card with at least 16MB of VRAM D. which of the following must be available in the computer? A. C. The laptop BIOS was not updated to support external video. Any Time.www. The monitor and laptop video cards are incompatible.CompTIA 220-701: Practice Exam D. then you can try to toggle the video output function key and plug in an external monitor to the laptop. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help.actualtests.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. A CD. A hard drive with more than 4MB of free space B. The function key was not pressed to toggle the video output. Which of the following is the MOST likely cause? A. The AC adapter was inserted in the incorrect port.com Ac tua lTe sts . Windows key + Alt + M Answer: A. B.

The adapter was rated for 110-120 Volts.CompTIA 220-701: Practice Exam B. their pointer will randomly move about the screen or highlight words. The sensitivity of the touch pad is too high. C. Adjust the refresh rate of the display to 72 Hertz. Change the display resolution to a lower setting. Toggle the function key for the video display. PGP D. C. IPSec B.actualtests. lTe A user reports that when they are typing. Which of the following will correct this problem? A. B. Any Time. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop." . Uncheck Extend my Windows Desktop in the Display Properties. D. EFS C. A Remote Desktop session has been established on laptop. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . The laptop is near a source of EMF interference. CHAP II Answer: B "Pass Any Exam. C. The adapter was rated for 220-240 Volts.www. D. D.com Ac tua A. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. The mouse pointer software is corrupt. B. instead of seeing their desktop they only see their background graphic. The adapter was rated at 50-60 Hertz.co Answer: C m 156 .

C. Format the drive. Install network monitoring software and perform a trace. Any Time. B. Remove the control circuit board from the drive. "Pass Any Exam. D. Setup user profiles. B. they notice the system takes a long time to display the desktop. Physically destroy the disk platters. Perform a disk defragmentation. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Run the defrag command on the system. C. After completing the initial configuration.actualtests. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. . B. Configure biometric authentication. D. C. Run a full anti-virus scan.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Store the drive next to a magnet for one hour. Encrypt all local data files." . which of the following MOST reliably prevents all data from being stolen? A.www. D. Which of the following steps would shorten the startup time? A. Install system patches. Install anti-virus software.

Remove unneeded startup applications.co m . B. After initial troubleshooting. They have had problems installing this application in the past. Which of the following steps should the technician take prior to installing the application? (Select TWO).CompTIA 220-701: Practice Exam B. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. lTe sts . The customer can power up the laptop when using the power cord without the docking station. C." . Which of the following is MOST likely causing this? A. Decrease the size of the paging file. The laptop battery is defective and needs to be replaced. "Pass Any Exam. Call the department management to document the issue. Answer: C QUESTION NO: 512 A. D. C.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Boot the computer in Safe Mode.www.actualtests. Launch the File and Transfer Wizard. D. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. C. Defragment the hard drive. Answer: A. The laptop power cord is being used instead of the docking station power cord. they called the OEM and identify the problem. The laptop has an electrical short in the power supply. Create a restore point. Any Time. B. Run thechkdsk /f command on the system. D. The customer is using the laptop power button instead of the docking station power button. E. Read the application release notes.B QUESTION NO: 513 A technician is troubleshooting a computer error. Which of the following should the technician do FIRST after the problem is resolved? A.

Monitors sessions between two hosts C. It runs slower than the processor speed. Class C D.co m 159 . Assigns IP address to the workstation B. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A.actualtests. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. Class B C. It runs faster than the processor speed.168. Document the issue and the applied solution. D. C.www. It runs at processor speed.CompTIA 220-701: Practice Exam B.10 is an example of which of the following address classes? A. Any Time. Describe the issue at the next staff meeting. Post the solution on an online tech forum. B. Class A B. Provides a logical connection between a workstation and the network infrastructure D.com Ac tua lTe sts . D.0. C." . It runs at half the processor speed. Answer: B QUESTION NO: 514 The IP address: 192.

DLC E. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. Hubs are limited to a bandwidth of 4Mbps. C. A. A.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. D. Any Time.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). TCP D. B. Use the USMT to export the data from the old system. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . B. From Windows Explorer. cached website credentials and desktop preferences. A hub directs traffic between locally attached computers. and import it to the new system.actualtests. Useregedit to export the user data to the new system." . Which of the following should they do NEXT? "Pass Any Exam. C. SPX B. A hub broadcasts all traffic to all ports.www. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. D. Hubs only support TCP/IP protocols. IP Answer: C. NetBIOS C.co m 160 . copy the users profile from the old system to the new system. The customer has required all personal information be migrated to the new computer including favorites.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.

Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. The power management settings on their laptop are set to disable the internal NIC. Format the hard drive and reinstall the OS. Dispose of the monitor according to applicable environmental regulations. B. C. Update the drivers for the touchpad. B. If they connect the AC adapter.www. they can connect to the network. Dispose of the monitor in the trash.CompTIA 220-701: Practice Exam A. D. The laptop is not receiving enough power from the battery so the battery should be replaced. C. D. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad." . Which of the following is the BEST option to solve this issue? A.co m . Any Time. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Answer: A QUESTION NO: 522 A. B. Which of the following is the MOST likely cause? lTe sts . While preparing the files for the disc burning. C. The laptops NIC needs updated drivers. Which of the following should the technician do? "Pass Any Exam. Disassemble the monitor to prepare disposal of parts independently. Update the drivers for the video card. the technician notices files that pertain to other employees. Lower the pointer speed in the Mouse Control Panel applet. D. The laptop is not receiving enough power from the battery so a second battery should be installed.actualtests. Discharge the CRT prior to disposal.

B.www. Carry it by using both the power and video cords for stability. B.CompTIA 220-701: Practice Exam A. C. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A." . Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Reset the password for them and inform them of their username. providing standard permissions. Carry it by holding it upside down by the base. Carry it with the screen closest to your body. D. C. Carry it with the protrusion on the back facing your body. Which of the following actions should be taken? A. Create a new account for the user. Provide copies of the files to the people named on them. Tell the user that they will return later in the day once they have cleaned their desk. "Pass Any Exam. Follow thecompanys established guidelines to reset passwords. Keep the files on the portable drive and then look at them later for confidential material. D. B. Report the issue to theusers manager and return the next day to work on the issue. D. they cannot identify their username. Which of the following should the technician do? A.com Ac tua lTe sts . C. D.actualtests. The user is quite messy and has a lot of paper strewn about. Any Time. however. Delete the files off the portable drive once they are finished burning the disc. C. The technician needs to work on the issue but is distracted by the users mess. Call the person that wants the disc burned andask them if they can look at the files. B. Schedule a later time to call them back once they remember their username. Organize theusers papers into file folders.co m 162 .

Receive.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Verify that the user has not made any OS changes. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. B. interpret. Ask the caller to call back when they are in a better mood. B. Receive. C. Any Time. C. Receive. A customer reports that when the computer starts up. put on hold and forward. Open the case and determine the cause of the noise. C. D.co m 163 ." . evaluate and respond. Attempt to replicate and verify the issue. understand. D. Receive.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Answer: C "Pass Any Exam. B. D. it sounds like an airplane taking off. Which of the following would be the MOST effective way to respond to this call? A.actualtests. Respond by informing caller to slow down and change their attitude. Listen to callers concern without interrupting and being judgmental. give first impression. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Check the BIOS for temperature changes.www. put on hold. Respond by asking the caller to slow down and repeat the concern twice. and forward. Which of the following should be the FIRST course of action? A. ask for help and respond.

"Pass Any Exam.com 164 Ac tua QUESTION NO: 532 lTe sts . Email the manufacturer with the details of the issue. Write down error code and ask for assistance. Research online forums for assistance. a co-worker asks the technician for assistance." .www. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Which of the following is the BEST course of action? A. Avoid the incoming call and call back later.co m . The technician receives another incoming call from the technician's friend. D. B. C. Update the OS with the most recent patches. Any Time. C. Ask the customer's permission to put them on hold. D. At the same time. Which of the following is the BEST course of action? A. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Put the customer on hold just for a few minutes. B. 12 volts C. Forward the customer to another technician. 32 volts Answer: B A technician is on the phone with a customer. Forward the customer to another technician in order to listen to the co-worker. 24 volts D. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen.actualtests. Which of the following is the BEST course of action? A. 6 volts B.

actualtests. Replace the workstations NIC. Ask the customer's permission to put them on hold and politely ask the co-worker to wait." . D. Use Windows Recovery Console to perform a repair installation of Windows.www. D. Reinstall the firewall software. Contact the user to determine if any recent changes have been made to the computer. disabling the firewall did not help the issue. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold.CompTIA 220-701: Practice Exam B. Which of the following troubleshooting steps should the technician perform FIRST? A. Any Time. Which of the following troubleshooting steps should the technician take NEXT? A. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Document that disabling the firewall did not solve the issue and call another technician for assistance. Answer: D "Pass Any Exam. C. Formulate another theory as to what might be causing the problem. B. C. B. the technician believes that firewall settings may be the cause.co m 165 . Put the customer on hold just for a few minutes and assist the co-worker. Replace the motherboard and perform a system restore. D. however.com Ac tua lTe sts . Replace RAM modules and verify that all other system components are operating properly. C. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. After speaking with the user.

com Ac QUESTION NO: 538 tua lTe A. Use an uninterruptible power supply (UPS). Report the situation to the appropriate authorities.www. Use a surge protector. The technician speaks with the user. B.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Install anti-spyware and run an initial scan. D. Which of the following should the technician do NEXT? A. C. Answer: B QUESTION NO: 539 "Pass Any Exam. Report theusers story to management and wait for further instructions. Delete all the illegal content from the user's computer. Establish a theory as to what caused the changes to the computer.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. B. Ignore the content and complete the repair. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Which of the following describes the BEST course of action? A. Insist that the user immediately delete the content. D. Answer: D Answer: A While troubleshooting a problem on a users computer." . B. Use a signal attenuator. Plug the computer into a different power outlet. D. Any Time. sts . C. a technician discovers content which they believe may be illegal. Perform a virus scan and evaluate the results. C.actualtests.

actualtests. B. DDR3 B. random characters? A. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. When is it appropriate to make copies of a customers confidential data? A. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Any Time. C. Answer: C QUESTION NO: 541 A. C. B.www. It is not appropriate unless the content is public knowledge. A corrupt software driver B. DRAM D. RDRAM C. Excessive humidity C. D. It is never appropriate to copy acustomers data.com Ac tua Which of the following RAM types requires that all available memory slots be filled.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media." . resulting in the need for continuity chips in otherwise unused slots? lTe sts . For backup purposes and with thecustomers permission. Which of the following is the BEST course of action? A. Notify the customer about their stolen data. A low toner cartridge "Pass Any Exam. For backup purposes and if the technician deems it necessary.co m 167 . D. Ignore the situation so as to avoid workplace conflict. from computers which are in for repair. Confiscate the co-workers personal storage media. Report the situation to appropriate authorities.

Video capture card lTe If using Windows Media Center. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Windows XP Professional. Docking station D. D.actualtests. Windows XP Home Edition. Windows 2000. C.www.com Ac tua A." . Any Time. HTTP Answer: A "Pass Any Exam. WEP B. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A.co m 168 .CompTIA 220-701: Practice Exam D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. KVM switch B. which of the following hardware components needs to be installed? sts . TV tuner card C. WAP D. B. WindowsVista Ultimate. HTTPS C.

www. CMOS battery C. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. L2 cache B. Any Time. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Processor D. 1024GB D. SFTP B. WAP C.actualtests. 16GB B. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A.com 169 Ac tua lTe sts . Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down." . 32GB C.co m . WPA D.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. Which of the following components should the technician replace? A. Although Windows XP lets you format only up to 32GB but can read larger volumes.

Liquid D. 3389 Answer: D "Pass Any Exam. 2335 D. A.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.com Ac tua lTe sts . C. Mapped network drives F. RAM capacity C." . B. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).actualtests. 110 C. Devices by type B. Hidden devices D. Active Answer: D QUESTION NO: 552 By default.CompTIA 220-701: Practice Exam A. Any Time. Check to see if wireless is turned on. Heatsink B. I/O address ranges E.www.co m 170 . Check the wireless card for antenna connections. Check the wireless card to be sure it is seated correctly. Passive C. D. which of the following ports is used for Remote Desktop (RDP)? A. Check the software for a complete install.C. Explanation of error codes Answer: A. 80 B.

8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Wireless card C. 80 D. by default. Capture D. NIC B. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.co m 171 .com Ac tua QUESTION NO: 555 lTe sts . 23 B. TV tuner C.www. SATA D. is used for Telnet? A. 25 C.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers.actualtests. Any Time." . Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. Multimedia B.

VPN D. The technician has determined this can be done. Safe Mode with Command Prompt B. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Which of the following must the technician update? sts . Which of the following would be the BEST recommendation to the customer? A. Crossover cable "Pass Any Exam. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed.com 172 Ac A.CompTIA 220-701: Practice Exam A. Enable Boot Logging C. HTTP C." . Memory C. Firmware D. Operating system B. Last Know Good Configuration D. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Bridge B. Router C.co m . but the motherboard needs an update.actualtests. Any Time. WAN B.www.

D. D. a technician should advise the customer to: A. use their telephone number as the WEP key. B. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. Use the Safely Remove Hardware icon in the Control Panel. B. Send the drive to a data recovery company. try and keep the same password so the customer can always remember it. Any Time. Unplug the device from the computer.CompTIA 220-701: Practice Exam D. B. try not to use numbers in the password. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Use the Safely Remove Hardware icon in the System Tray. C. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A.com Ac A. Which of the following should the technician do? . Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed.co m Answer: A 173 . C. D." .www. Answer: A "Pass Any Exam. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. change the password frequently.actualtests. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. Turn off the power to the USB device first then the computer. C.

B. and select folder. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. C. Improved registry settings D. create the folder on a flash drive and then click and drag the new folder to the desktop. D.co m 174 . Which of the following is the FIRST item to check? A. Any Time. rightclick on the desktop. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. create the folder in My Documents then click and drag the new folder to the desktop. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station." .actualtests. Improved performance B.www. select new. use the run command and type folder. Improved security features C.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. If the monitor has been degaussed recently B.com Ac tua QUESTION NO: 565 lTe sts . Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. The monitor driver version C. The power to the external displays docking station D.

D. C. B.CompTIA 220-701: Practice Exam A. the computer boots off the installed operating system on the hard drive. When WindowsStarts. C. "Pass Any Exam. B.com 175 Ac A. Boot into BIOS/Setup and change the boot sequence. Boot the unit in Safe Mode by pressing Ctrl/Esc. B. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Boot the unit in Safe Mode by pressing F5. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. press F8 and select Safe Boot. popup advertisement that has been blocked. tua A technician wants to reinstall Windows operating system on a notebook computer. Boot into setup/BIOS and check the Graphics options. website that does not require a password to log in. Boot into BIOS/Setup and update the BIOS. website where cookies are required. D.actualtests. The technician explains this is a: A. The technician tries to boot the computer with the Windows CD in the drive. press F8 and select Last Known good configuration. Run a check disk operation on the hard drive. C. When Windowsstarts. Have the user check external drives for media. B." . Boot into BIOS and check the hard drive status. Which of the following is the FIRST step the technician should take? A.www. C. Which of the following is the FIRST action the technician should take? lTe sts .co m . Any Time. D. however. Have the user power off for five minutes then restart the system. Boot the unit in Safe Mode by pressing F8.

CompTIA 220-701: Practice Exam D. Configure the printers IP to 127. D.com Ac tua A. B. Update or reinstall the display driver. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. B.co m Answer: A 176 . Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Check to see if the monitor and computer are powered by a UPS. C. Any Time. Answer: C "Pass Any Exam. Set the printer to DHCP." . D. Unplug and then re-connect all cabling to the components. Enable print sharing from the main computer. Remove the battery and run the laptop on the external power supply. D. Which of the following is the BEST course of action to take? . secure website.0. Ask the customer how the laptop is being used when it reports the error. Ask the customer what is occurring when the display is lost.1. C. Which of the following would be the NEXT troubleshooting step? A.www. Set the IP address to match the gateway address.actualtests. B.0. C. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Check the System Event log for over temperature entries. Run the computer until the error occurs then find where the source of the heat is.

" . Remove the power and check the position of the jumpers on the motherboard.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. have each user remove and re-install the printer to update the driver. Replace the video card because there is no display. Any Time. C. cycle the power on the printer and observe the boot process. C. The NEXT action would be to: A.com Ac tua lTe sts . Which of the following is the BEST course of action to determine the cause? A. B. power cycle the printer to update the driver. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue.www. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. D.co m 177 . check the printer properties on the server. flash the firmware on the printer to match the new driver. power off the printer. D. B. Check the quick setup guide for BIOS settings. C. D. pauses and then repeats. have the customer clear the print queue and reboot. The technician knows the print server had maintenance done over the weekend that included driver updates.actualtests. B. replace the network card in the printer. but only in monochrome. Consult the maintenance manual for the error code. The NEXT step to evaluate the problem is to: A. Answer: B QUESTION NO: 576 "Pass Any Exam. The technician arrives and finds the printer is online but there are not any lights on the network card. check the printer for paper jams in the path.

Which of the following Windows services is not starting during boot? A.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Computer Browser "Pass Any Exam. WPA.www.actualtests. Biometric authentication Answer: D QUESTION NO: 578 A.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Any Time." . WPA2 B. Which of the following security technologies is this considered? A. Hibernation C. WEP C. Standby B. WPA D.co m 178 . Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Password authentication B. Smart card authentication C. WPA encryption D.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Sleep D.

check the video cable from the monitor to the PC. Which of the following steps should the technician recommend the user take in order to resolve the problem? A.actualtests. Reseat the video card. Turn the monitor on/off. check the video cable from the monitor to the PC. B.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . reseat the video card. DMA controller D. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. BIOS "Pass Any Exam. try turning the monitor on/off. Check the video cable from the monitor to the PC. The technician on call determines that the PC is powered on and is not in standby mode. Northbridge B.CompTIA 220-701: Practice Exam B. BIOS C. check the power cable on the monitor.www. Turn the monitor on/off. D. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Southbridge B. try turning the monitor on/off. C.co m . Print Spooler D. check the power cable on the monitor." . Any Time. reseat the video card in the PC. Answer: C QUESTION NO: 581 A. Add Hardware Wizard C.

DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. C. DMA controller C. Southbridge D.actualtests. Southbridge C.CompTIA 220-701: Practice Exam C. Any Time. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A." . Northbridge B. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Replace the power button.co m 180 . Which of the following is the NEXT troubleshooting step the technician should take? A. Northbridge B.www. Check the power outlet to verify it is supplying power. CMOS D. B. BIOS D. Answer: A "Pass Any Exam. Check the power supply for voltage output. D. Verify that the power button is plugged into the motherboard. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.com Ac tua lTe sts .

com Ac A user reports that they are suddenly unable to print to a network printer. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. 775 C. The printer has a faulty NIC.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . The printer has corrupt drivers. C. Biometric password B.co m 181 . B. 959 D. 478 B. Any Time. Case open switch D. Port triggering C." . The technician can also print a test page from another workstation. The technician can ping the users workstation and the printer.actualtests. Slot A Answer: A A. Theusers workstation has a faulty NIC.www. It was working fine yesterday. The printer is no longer the users default printer. D. "Pass Any Exam.

"Pass Any Exam. Turn off the firewall. Update the virus definitions and start a scan for viruses. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. PCI express C.CompTIA 220-701: Practice Exam A. Verify when the last time the computer was working correctly was. Set automatic updates to download only. Inform the customer of how long it might take to resolve the problem. Which of the following should be selected to BEST meet the user's needs? A. B.co m . Dual-core Answer: A. they do not want the updates to interfere while they are working. Update the network device drivers. Turn on Automatic Updates. Which of the following is a best practice? A.actualtests. C.E QUESTION NO: 590 When troubleshooting an issue with a customer. C. Disable all file shares. DDR2 E. Multi-core B. B." . D. SODIMM D. Assign a password complexity policy.www. B. D.com 182 Ac tua lTe sts . however. Which of the following is the FIRST thing the technician should do? A. Any Time. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. C. Update the antivirus definitions. Unplug the PC and put on an anti-static wrist strap.

FAT32 "Pass Any Exam. Check power on theusers laptops. lTe Several users report their print jobs did not print to the local shared printer.co m 183 . WPA D. Which of the following file systems should the technician select? A. Check the print queue. Set automatic updates to download and install. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.actualtests. NTFS D. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. C. FAT16 B." . HPFS C. Fingerprint scanner C. Check the domain print server. Which of the following is the FIRST thing a technician should check? sts . Username/password B.com Ac tua A. D. Any Time. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A.www.CompTIA 220-701: Practice Exam D. Check the network connections. B.

BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP.actualtests. The problem is related to large files being deleted.com 184 Ac QUESTION NO: 598 tua lTe sts . Any Time.www. a technician notices that the software hangs during the hardware detection phase. Where should the technician make the necessary boot order changes? A. B. Check the disk for scratches.co m . Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Firmware settings C. Answer: A After several months users report that their computer runs slower. Check for incompatible hardware." . Task Scheduler Wizard D. Task Manager B. How should the technician troubleshoot this issue? A. The technician needs to change the computers settings to boot from a recovery CD. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Check the CMOS battery. Jumper settings D. Check the boot order in the BIOS. D. Motherboard settings B. C. Backup Manager C.

A network interface card B. The installation CD is not available.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. D. A cable modem D." .co m 185 .www. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . Check the USB port.actualtests. select Properties C. AT C. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. Right-click Start menu. An asynchronous modem C. select Properties D. B. Right-click My Computer icon. Right-click System Tray. Right-click My Network icon. Check the printers BIOS. Check the manufacturer's website. Which of the following is the BEST solution to locate the correct drivers? A. C.com Ac A. Add Hardware Wizard. Any Time. PC/XT "Pass Any Exam. ATX B. select Properties B. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A.

LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.actualtests. where would a technician go in Windows to print out a test page? A. Any Time. RDP D. SMTP D.co QUESTION NO: 604 m . NTP B." . ACL Answer: A QUESTION NO: 603 When a job fails to print. TELNET C. PPTP C. NNTP B. From the printer properties page D. From theprinters drivers B.com 186 Ac tua lTe sts .www. Manually on the printer C. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A.CompTIA 220-701: Practice Exam D.

Modem C. Switch B. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A.co m 187 . Modem C. Port mirroring C. Bridge D. Modem lTe Which of the following network devices interconnects networks together? sts . Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub C.CompTIA 220-701: Practice Exam A. Any Time. Router D.www. Half duplex B. Router D. Hub Answer: D "Pass Any Exam.com Ac tua A.actualtests. Hub B. Full duplex D." . Switch B.

Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. while an inkjet printer fuses the image to the page. A maximum of two computers can share a local printer verses unlimited users can share a network printer. B.co m 188 . Laser printers melt the image onto the page. C. B. C.actualtests. Ink jet printers are safe for the environment." . Laser printers fuse the image to the page. Laser printers use toner. The control panel C. and impact printer? A. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. Any Time. A local printer has a small footprint and cost less money than a network printer that has a large footprint. D. while an inkjet printer sprays the image on the page. D. while laser printers can be harmful to the environment. inkjet. The writing element B. The power supply D. The interface Answer: A "Pass Any Exam. thermal. while the inkjet printer can only use ink cartridges.com Ac Answer: D tua lTe sts . Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A.www.

640 x 480 B. D. BTX B. but the printer does not print the job. customer's personal files and professional data. 800 x 600 "Pass Any Exam. which of the following is the minimum default resolution setting that Windows XP supports? A. person who would be directly affected in the case of a breach. Outdated or corrupt print driver. A print job is waiting in the print queue.www. D. . company's intellectual property and proprietary information.actualtests. equipment from abuse and misuse. C. ATX C.com 189 Ac tua lTe sts A. The application used to create the document is incompatible with the printer. C. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. B. Any Time. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. NLX D.co m Compliance regulations regarding data sensitivity are primarily created to protect the: .CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. Which of the following may be the cause? A. Printer configuration is incorrect. which of the following provides the MOST room for effective cooling? A." . B.

optical drive. 800 x 640 D. number of installed hard drives." .CompTIA 220-701: Practice Exam C. C. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. and SVGA resolution is 800 x 600. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. solid state drive. D. B. the number of partitions across multiple hard drives.com Ac tua lTe sts . the back up tape drive configuration. Any Time. EGA's was 640 x 350. QUESTION NO: 617 A CD drive is a type of: A.co m 190 . network drive. CGA's resolution was 320 x 200 . C.actualtests. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. how data is distributed between multiple drives.www. hot swappable drive. SD flash drive C. Answer: A "Pass Any Exam. D. DVD/RW drive B. B. SODIMM D.

co m . Automatic integrated surge protection is provided through the upgrade. it is important for the output to be: A. B. Thermal grease between the processor and theheatsink "Pass Any Exam. C. Thermal grease between the fan and theheatsink B. D. D. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. IDE drive C. auto sensing from 100 to 240 Volts. Thermal grease between the processor and the fan C. Two processors installed on the motherboard D. it must have which of the following? A. The computer can run faster because of the larger power source.actualtests. Automatic voltage detection between 110 and 220 voltage is provided. DIMM chip B.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. B. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . C. equal or lesser than the original power supply wattage.com 191 Ac A. equal or greater than the original power supply wattage.3 volts of power to the computer. AGP slot D. The addition of 3." . PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. Any Time. equivalent to the original power supply wattage. tua On a desktop computer.www.

Answer: A When installing a barcode scanner on a computer. C. Any Time. B. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). The computer will not pass POST.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. the computer must be equipped with which of the following? A.actualtests. Hyper-V technology C.co m 192 . Which of the following statements is MOST likely true? A. The computer will overheat. The scanner must be installed between the PS2 mouse and the computer. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. "Pass Any Exam. B. C. The barcode scanner should be set up in the computers BIOS. The scanner must be configured to read the code(s) desired.com Ac QUESTION NO: 626 tua lTe sts ." . The OS will have to be reinstalled. D. Double the clock speed on a 32-bit processor B. which of the following should occur? A.www. The flatbed scanner must be removed. The memory speed will decrease. Hyper-threading technology D. D.

Cooling fan C. C. Inkjet D.actualtests. Laser Answer: A QUESTION NO: 629 Answer: A. The power supply is not connected to the system board. To allow LAN/WAN switching Answer: A. E. Windows has a corrupt boot. To provide additional USB ports for the laptop E.B QUESTION NO: 630 The user states the desktop computer is very noisy. Duplex C. The CRT display has failed. Hard drive "Pass Any Exam. Which of the following could be contributing to the noise? (Select TWO). A.CompTIA 220-701: Practice Exam A. To provide additional software security to the laptop D. To allow additional power to be available to the laptop when docked C. To allow peripheral devices such as a monitor to remain attached B.ini file.com 193 Ac A.www. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Any Time.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. D. A PCI card is not correctly seated. B.co m ." . sts . Impact B. A memory chip is defective. CPU B. Which of the following is the possible cause? (Select TWO).

actualtests. ask one of the assistants at the company to contact the owner. Memory chip Answer: B. and personally contact the owner to update on the status of the repairs. C. Boot in Safe Mode. D. and due to space constraints. Boot to Last known Good Configuration. DVI-D "Pass Any Exam. QUESTION NO: 632 A. Boot from Emergency Boot Disk. B. leave a copy for the company owner.www. Document the work done at the firm. Document the work done at the firm. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Motherboard E. Any Time. D.co m Answer: B . C. Document the work done at the firm and leave the company owner a voicemail. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Boot from LAN." . The repairs go as planned. asks to have a single-connection that will carry video and audio to and from the PC. relaying details of the repair to save the technician time. the owner would probably not want to be bothered during the work day.CompTIA 220-701: Practice Exam D. B. Which of the following would be the BEST course of action for the technician to take? sts .C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Which of the following technologies is capable of this functionality? A.

com Ac A. VGA D. B. which of the following is true? A. PC card 8. C. PC card 7. Keep the power supply within acceptable temperature ranges. DVI-I C." . B. The motherboard jumpers need to be properly configured. Any Time.CompTIA 220-701: Practice Exam B. Memory has to be installed in same speed and size modules. Keep thenorthbridge chip within acceptable temperature ranges.1 D. in marked matching slots.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . using chips equal to or larger than 1GB in size.www. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. D. C. Keep the hard drive within acceptable temperature ranges. Mini-PCI card B.actualtests.co m 195 . Keep the processor within acceptable temperature ranges. Express card C. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. "Pass Any Exam. Memory has to be installed in matching pairs.

Any Time. Due to limited ability to conceal cabling within walls.co m Answer: A 196 . STP Answer: D "Pass Any Exam. Fiber D. UTP B. Coaxial C. Which of the following would be the MOST cost effective cable to choose? A. using at least five passes. Reformat the hard drive.CompTIA 220-701: Practice Exam D. Satellite D. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A." . Run a high powered magnet over the drive several times. B.actualtests.com Ac tua lTe A. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . Fractional T1 C. WiMAX B. the company is being forced to run the lines along power wiring and overhead lighting. C. Use a multi-pass third party formatting utility. Memory has to be installed in marked matching slots. Use Windows built-in Disk Management utility and format the disk.www. D.

com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . One B. Device Manager C.actualtests. Windows Defender D. Windows Vista Home Premium Answer: A. Four D.co m . Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Any Time. Which of the following operating systems currently include this functionality? (Select TWO)." . Fuser "Pass Any Exam. Security Center B.www. Windows 2000 Pro C. A. WindowsVista Ultimate B.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. WindowsVista Business D. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A.C QUESTION NO: 642 A. Two C. Windows XP Professional E.

ping a 192. ping f 189. ping t 172.68.10. by design.actualtests. Ribbon C. Liquid ink Answer: C QUESTION NO: 644 Network hubs. Any Time.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. "Pass Any Exam. regedit D.122.CompTIA 220-701: Practice Exam B.18. Full duplex C." .0.5 C. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .com 198 Ac tua lTe sts . Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.11 B. can run at which of the following modes? A.5 D. Toner D.co m . edit C. msconfig B.www. 10Mb D.16.1.168. ping v 10. 100Mb B.

The BIOS revision is the latest version. the operating system will only recognize 1GB of RAM. C. MSTSC D. MSIEXEC .ini file. no errors are reported and the data cable is connected. The PC BIOS does not support the new RAM size. C. The physical printer online light is lit. Upon power on. MSCONFIG was used to enable the computer services.actualtests. MSCONFIG was used to execute the win. The RAM has been inserted backwards in their slots. PERFMON B. MSCONFIG was used to execute the system.co Which of the following utilities is used to perform a baseline on a hard drive? m .CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally." . D. B. B.ini file. Which of the following choices is MOST likely the cause? tua lTe sts A. MSCONFIG C. Any Time. The monitor is not plugged into the video card. MSCONFIG was used to disable the computer services.com 199 Ac A technician is adding RAM to a PC. Which of the following is the MOST likely "Pass Any Exam. Which of the following is the MOST likely cause of the issue? A. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. D. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing.www.

0 B. Component Services Answer: A "Pass Any Exam. Computer Management B.0. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.www. System Information D. ping 127.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.CompTIA 220-701: Practice Exam cause of this problem? A. B.1 C.actualtests.co m 200 . The Use Printer Offline option is checked.0.0. localhost 128. C." . ipconfig 127.1. Device Manager D.1 D. Control Panel B. The Print Processor has been changed in Printer Properties. The Printing Preferences has been changed in Printer Properties.0. The Use Printer Offline option is not checked.0.1. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. ping 128. D.0. Performance Logs and alerts C. My Computer C.com Ac tua lTe sts . Any Time.

www. Performance Logs and Alerts D. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A." . Computer Management B. Device Manager C. Computer Management B. My Computer B.actualtests. Startup Menu C.com Ac tua lTe sts . Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Control Panel D. System Tray "Pass Any Exam. Performance Logs and Alerts B. Any Time. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.co m 201 . Computer Management C. Device Manager C. Component Services D. Performance Logs and Alerts D.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.

Any Time. Task Manager D. System Information C. msinfo32 D. Task Manager D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. dxdiag C. System Properties B. cmd B. Power Options "Pass Any Exam. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A." . System Information .actualtests. System Configuration B.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Properties C.com Ac tua lTe sts A.www.

168. 122.100." .1.actualtests.168.1.10. Hardware Wizard D.1 D. Any Time.1 Answer: D QUESTION NO: 665 "Pass Any Exam.CompTIA 220-701: Practice Exam B. Performance C.1 B. Hardware Wizard D. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.168. 192. Simple File Sharing B.100 C. 4. Event Viewer C. 172. Simple File Sharing C.1.co m 203 . Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.com Ac tua lTe sts . Hardware Wizard D.www. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Power Options B.

12 C. Any Time. 26 D.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 10 B.actualtests. 10 B. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 8 B. 12 C. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A.www. 8 B. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.com Ac tua lTe sts . 10 C. 64 Answer: C "Pass Any Exam.co m 204 ." . 26 D. 26 D. 16 C. 63 D.

Any Time. Fan B. 802. Modem D. Allows multiple computers to communicate with each other in a network. 802.com 205 Ac A. C. D. and that it gets unusually hot. keyboard.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. Allows multiple users to have access to a central gateway. 802. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . Connects multiple users to one computer.co m .11g B. The battery is full and the laptop is plugged in. B. and mouse.actualtests. 802. Connects multiple computers to one monitor. DSU C.11b D. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. CPU "Pass Any Exam. and there are no error codes or beeps.www. Which of the following components is the MOST likely at fault? A." .11n C. Router B.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A.

RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. ESD strap C.actualtests. Code that waits for a specific response before activating B. Any Time.co m 206 ." . Collects user and program information usually for malicious purposes D.com Ac tua A. Logic bomb Answer: B "Pass Any Exam. Trojan C. Cable ties B.CompTIA 220-701: Practice Exam C. Worm B. Battery D. Unsolicited mail that is sent electronically C. MSDS D.www. Spam D. Produces unsolicited advertisements via pop-up messages lTe sts .

co m . WindowsVista Business C.actualtests. LAN D. Adware D. "Pass Any Exam." . WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. VPN C. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Worm C. Unplug from the USB port. C. WAN B. Windows Vista Home B. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A.com 207 Ac tua lTe sts . B. Safely Remove Hardware Function. Disable in the BIOS. Any Time. WindowsVista Premium D.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A.www. Virus B.

Escalate the problem to the next higher tier support shop C.www. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Any Time. Start> Run>typecmd > nslookup B.CompTIA 220-701: Practice Exam D.actualtests. Which of the following is the FINAL step that should be performed? . Start> Run> typecmd > ipconfig C.co QUESTION NO: 681 m 208 .com Ac tua lTe A. Establish a theory of probable causes of the incompatible driver D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A." . Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Restart the OS. A record of the administrative passwords C. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Start> Run>typecmd> dir D. An established recovery point B. Cycle the power to ensure that thent driver works B. Document findings. A complete restore of the hard drive D.

It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. B.1 D.254.co m 209 .com Ac tua A technician wants to configure a Windows XP Pro laptop. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.255. 192. Hibernate D. Check thatWiFi is enabled.168. Shut down C. The laptop also needs to be able to resume quickly from this mode.255 Answer: D A. NIC B.0. Any Time. C. Check to see if the NIC is functioning. Ask if they have a modem.1 C.www.127 B. WiFi Card "Pass Any Exam.255." . Suggest they move computer around.10.actualtests.0. D. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Stand by B. however. 127. 255.1.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. they are not receiving any WiFi signals. Which of the following should the technician do? A. 169.

C. D. D. Right click on the print job and select restart.com 210 Ac tua A. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. C. Right click on the print job and select resume. Right click on the print job and select cancel. Which of the following is the NEXT action to take? A. Have the customerrestart the computer to reset the keyboard for the customers profile. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Email the business owner and offer discounted services for the next system upgrades." . inquiring how the systems are running and offering any additional assistance. Contact the customer with a follow-up call.co m Answer: B . Email an assistant at the business to see if they are satisfied with the services rendered.CompTIA 220-701: Practice Exam C. The customer had the laptop working properly all day in a docking station setting. B. lTe sts A week ago a technician completed several upgrades for a business. The technician has not heard back from the client. Question the customer to determine if they are using the embedded keyboard for the first time.actualtests. "Pass Any Exam. B. Which of the following would be the BEST course of action to take? . inquiring when the next system upgrades can be started and offer discounts. but is now attempting to use the laptop's embedded keyboard. Contact the customer with a follow-up call. B.www. Right click on the print job and select properties. Any Time. C. Bluetooth D. Question the customer to find if they used suspend instead of shutting down the computer when they left the office.

Where would be the proper place to configure this? A.INI file C. Switch B.www.actualtests. Bridge D. /b D. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam.com Ac tua lTe A. /r B." . Check the keyboard drivers in Device Manager and reload if out of date. Any Time. BOOT.CompTIA 220-701: Practice Exam D. Modem C.co QUESTION NO: 691 m 211 . Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. BIOS D. /v C. PXE Boot Rom B.

co m 212 . RAID 1 C. Which of the following RAID arrays is the technician using? A. Which of the following is MOST likely failing? A. RAID 6 D." .com Ac A. RAID 5 D.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 10 "Pass Any Exam. RAID 1 B. CPU Fan C. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. Any Time. RAID 5 D. RAID 0 B. Processor B. RAID 0 B. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 5 C. RAID 1 C.actualtests. Optical Drive D.www.

ST D.actualtests. CAT6 C. Fiber B. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector.com Ac tua lTe sts A. Any Time. Coaxial D.co Which of the following cable types contains a foil shield inside the jacket? m 213 .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. RJ-45 B. RG-6 C. STP B. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. STP D." . UTP . UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. especially Ethernets "Pass Any Exam. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Fiber C.www.

RJ-11 B. Fiber D.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A.11a B. Bluetooth "Pass Any Exam. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.actualtests. 802. 802. BNC C.www." .11g D. Satellite C. Coaxial B.com Ac tua lTe sts . STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. UTP C.co m 214 . ST D. Any Time. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. Fiber B. 802.11n C. DSL D.

Any Time. Spyware B. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam." . Cable C. Spam D. Adware sts . DSL B. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.actualtests.com Ac tua lTe A. Botnet B.www. Spam C.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Adware D. Fiber D. Botnet C.

Spyware C.CompTIA 220-701: Practice Exam A. Surge protector D. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Network Answer: A "Pass Any Exam. Power strip B. Floppy C. Internal hard drive D.actualtests. Worm D. CD B. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Spyware B.www. Adware C. without actually installing it on the workstation? A." . Spam B.co m 216 . Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Any Time. Botnet D.com Ac tua lTe sts QUESTION NO: 709 . Uninterruptible power supply C.

12Mbps. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. D. SMTP D. 480Mbps. HTTPS C." .co m 217 . ATX B. Micro ATX C. C. 400Mbps. DVD. 800Mbps.com Ac tua lTe sts . Any Time.www. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. USB thumb drive D. "Pass Any Exam. AT D.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.ROM drive C. FTP B. B. IDE hard drive B.actualtests. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A.

Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A.co m . 20 or fewer D. the customer reports the NIC link lights for that computer are not on.com 218 Ac tua lTe sts . 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. In addition. Any Time. 10 or fewer B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 15 or fewer C.actualtests. 6/12 Volts DC or 12/24 Volts DC D.www. 110/120 Volts AC or 220/240 Volts AC B. Fire resistant B." . Increases length of cable D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Which of the following could be the problem? "Pass Any Exam. Lower latency C. AC or DC Voltage C.

the technician notices a yellow exclamation mark in Device Manager. Internet site is down.actualtests. Which of the following is the NEXT step? A. C.CompTIA 220-701: Practice Exam A. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing.www. Which of the following boot options will accomplish this? A.com Ac tua lTe sts Explanation: To troubleshoot this problem.co m 219 . C. Update the device driver. Enable Boot Logging C. Boot Mode B. D." . Remove and replace the network card. Re-install the OS. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Firewall is not working. Where can the technician locate the NTLDR files? A. D. NTOSKRNL "Pass Any Exam. you should update the device driver. Answer: D QUESTION NO: 719 After installing a network card. Network server is not working. Join the computer to the workgroup. Safe Mode D. B. Any Time. Switch is not working. B. Updating the device driver may help when an installed device isn't working properly. .

Any Time. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. Upgrade the memory. Remove the battery. C. Replace the LCD. CONFIG.INI D. OS installation disk C. Replace the battery. B.SYS B.com Ac tua A.www.CompTIA 220-701: Practice Exam B.actualtests. B.SYS D.COM Answer: B QUESTION NO: 722 When a computer is turned on.co m 220 . C. Change power outlets. Which of the following is the NEXT step to troubleshoot the issue? sts . D. lTe A technician is troubleshooting a laptop. Which of the following is the BEST solution? A. Answer: A "Pass Any Exam. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Upgrade the video card. NTLDR C. IO. Connect the laptop to a monitor. When the laptop is plugged into an outlet it starts. D. BOOT. Replace the power button. which of the following is the FIRST process that runs? A." . NTDETECT. but there is no video.

www. The OS is not installed. Additional memory needs to be installed. Check the manufacturer's recommended settings. Which of the following should the technician do NEXT? m . The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. D. The technician powers on the laptop and the drive is not detected. C. The AC/DC adaptor D. The system is overheating. Which of the following is the MOST likely issue? A. Check if the drive is properly plugged in. C. D. The RAM is not seated properly. The MBR B.com 221 Ac tua lTe A. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). The power-management console C. Check to see if a disk is present in the drive.co A technician installs a new CD.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. "Pass Any Exam. sts .ROM/DVD player into a laptop.actualtests." . Which of the following could be the issue? A. Any Time. Check the USB settings for the drive. B. B.

B. printing on both sides of paper one at a time. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. Asking passive aggressive questions E. Hard Drive D. C. communications in both directions simultaneously. acquire unauthorized information to achieve a goal.E QUESTION NO: 729 Social engineering is used to: A. CMOS ROM C. System RAM B. to perform a technical risk assessment of employees within the company. B.com Ac tua lTe sts .co m 222 .CompTIA 220-701: Practice Exam A. engage in harmless communication. Any Time. printing on both sides of paper simultaneously. D." . D.actualtests.www. Flattery Answer: C. Requesting public information B. Answer: D "Pass Any Exam. communications in both directions one at a time. C. Insulting the subject to motivate a response C. to test sociological boundaries with in the company. Assuming a position of authority D. Answer: A QUESTION NO: 730 Where is the power on password stored? A.

A tool that tells a user of the workstation that they have exceeded their memory quota. tua lTe sts . Port 110 "Pass Any Exam. It holds a log of the last three passwords used. Port 21 B. It retrieves email from the mail server. B.co m 223 . Any Time. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. A tool that allows a user to connect to other computers. Port 21 B. It pings a workstation from a remote server.www. B.com Ac A. A tool that allows a user to use the workstation as a telephone through the network. A tool that allows a workstation to tell the network that the workstation is present. Port 25 D. Port 23 C. by default? A. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 25 D. D.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. by default? A. D. C. It blocks popup ads." . Port 23 C.actualtests. C.

System RAM Answer: B. Network D. The user described the problems as: occasional rebooting.actualtests. Processor is going bad B. USB C. B.www. and the hard drive stops working. A method of recovering lost data from a hard disk. Power supply D. D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems.com Ac QUESTION NO: 738 tua Answer: A lTe A. Excessive movement between system memory and virtual memory. sts ." . Any Time.co m 224 . C. A. Wireless router B. RAM module is faulty C. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). Printer E. electric shock felt on computer case. Which of the following is the cause? A.C QUESTION NO: 739 "Pass Any Exam. A recognized method of disposing hard drives that contain sensitive data. overheating. Any damage to a hard drive caused by an intention or unintentional jolt or movement.

CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Start> Run>cmd B. Any Time. ipconfig C. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. Ask another technician to take over support for this user. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO).www.co m 225 . Function keys (e. Help the user with every issue that they call about and put all other work orders on hold. F12) B." .actualtests. Start> Programs> Accessories> Command Prompt "Pass Any Exam. Shift + B C. Ask the user to call another technician for more in-depth assistance. netstat B. Which of the following utilities could be used to check if there is a remote device on the network? A.g. Start> Run> Accessories> Command Prompt C. C. B. Explain to the user they need to fill out a work order for the computer issues. Start>Programs>Accessories>Communications> Command Prompt D. F9. Which of the following should the technician do? A. nslookup D. D. A. Ctrl + Alt + B D.com Ac tua lTe QUESTION NO: 741 sts Answer: B .

C. Any Time. A past technician's documentation D. D.www. B. however. and all other users are able to print to the printer.actualtests. Start> Control Panel> Run>cmd Answer: A. The manufacturer's documentation C. NIC C. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent.D QUESTION NO: 743 A user is trying to print to a network printer. Which of the following places should the technician look to find the proper handling procedures? A.CompTIA 220-701: Practice Exam E. Confirm the printer name where the user is trying to print. it does not print. Which of the following is the FIRST step that the technician should do? A. Replace the paper in the printer." . Reboot the workstation and have the user log in again. Restart the print spooler service. every time the user sends a print job to the printer. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. MSDS Answer: D "Pass Any Exam. PS/2 B. Riser card D.com Ac tua lTe sts . There are multiple printers in the office.co m 226 . The cleaning label B.

com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Return to the manufacturer for recycling." . prevent outside interference. which of the following is the BEST way to dispose of the old cartridge? A. Seven D.www. WAN. LAN B. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. B. Three C. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. B. Nine . Dispose in an incinerator. Store in an air-tight container. Any Time. provide protection from heat. C. assist with data transmission. C.co m When applying the security settings to a network. One B. C. domain. prevent damage from weather. which of the following is the MINIMUM number of failed login attempts before a user is locked out? .CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. D. D.actualtests. "Pass Any Exam. Put the toner into a sealed bag and then throw into the garbage.

Any Time. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance." . Replacing it with a power supply made specifically for that unit. Answer: D QUESTION NO: 750 A user reports that their CD.Rom is compatible hardware. Make sure that the disc is a CD and not a DVD.com Ac tua lTe A. There are no limitations. D. Making sure that replacing the power supply is not cost prohibitive.actualtests. Ensure that the CD drive is installed. Ensure that shielded cable was used for the network. Check to see if the network cables were terminated properly. sts When a component has a proprietary power supply what is the main limitation? .co m Answer: B 228 . D. Check to see if the BIOS register the drive. C. Making sure the power supply will fit into the casing. workgroup. C.Rom is not reading a disc. B. which of the following would be the FIRST step to evaluate this issue? A. Make sure that the network cable is not touching any other cables.CompTIA 220-701: Practice Exam D.www. D. Check to see if theCD. What should be the BEST first step to resolve this issue? A. B. C. B. Make sure the network cable is seated properly in the users computer. Answer: C QUESTION NO: 753 "Pass Any Exam. one power supply is as good as another.

co m . Is it a LCD or CRT monitor? E. Is another piece ofequipment. Which of the following would be the BEST questions to ask the customer? (Select TWO). C. background checks for users. Was the electric bill paid? D. complex user names. B. "Pass Any Exam. An emergency recovery disk (ERD). Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. retinal scans. B. The customer says the tower computer will not turn on and the monitor will not turn on either. D. An established recovery point. C.www. powering up? B." . Answer: C QUESTION NO: 755 A.actualtests.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Any Time. smart cards. lTe sts . A complete back up of the hard drive. A record of the ADMIN passwords.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. Did the computer and monitor work before? C.B QUESTION NO: 756 A remote Customer calls with a dead computer. that is plugged into the same power strip/surge protector. What is the manufacturer of the power strip/surge protector? Answer: A. Other equipment plugged into the same power strip/surge protector also will not turn on. What would be the questions to ask this customer? (Select THREE). D.

Hibernate C. Always on B.co m .C." . Always on C. Standby B. Standby D. Any Time. Is another piece of equipment plugged into the same power receptacle and is it working? C. What kind of equipment is plugged into the power strip/surge protector? Answer: B. proceed with solution.com 230 Ac A. Nothing.CompTIA 220-701: Practice Exam A. How big is your electric bill? B.actualtests. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Has any electrical work been done recently? G.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Create restore point D.www. What is the manufacturer of the power strip/surge protector? E. Nothing should be affected C. Can you or someone else check the circuit breaker for that receptacle? D. Wake on LAN "Pass Any Exam. Make a list of all programs that will need to be reinstalled in event of a system failure B.

co Answer: B m 231 .www. Put on an ESD strap and inspect the internal components B. end the conversation C.com Ac tua A. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. What is the BEST response to this question? sts QUESTION NO: 761 . relax and try to be as calm as possible while working through the distraction C. Dispose through proper channels or send it to be repaired C. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. It is getting to the point that is becoming a distraction. Which of the following should the technician do? A. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Check that the tube and capacitors are intact D. Ask to be excused to use the phone to take a small break outside to get some air B. Say nothing.CompTIA 220-701: Practice Exam D. Explain that what is being done is extremely complicated and requires concentration. Which of the following is the BEST solution? A. Any Time. Throw it in the trash. D. Continue answering thequestions. Give them a list of blog sites and documentation that discuss the twoOSs D.actualtests." . Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Tell the customer that both are excellent choices B. the customer continually asks questions about every step being performed.

Between 8 and 10 characters D. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Replace all CMOS batteries in the office B. 60 to 90 days C.actualtests.co m . Give the user a dedicated printer. C. D. Any Time. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Raise the priority of the users jobs to the highest level. Have the user work after hours to finish their print jobs. Give the user permissions to cancel other users print jobs." .com 232 Ac A. 90 to 180 days B. Install a generator in the office C.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Install a UPS in the office "Pass Any Exam. Between 6 and 8 characters C. B. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Annually D. Which of the following is the BEST option to alleviate this issue? lTe sts . Between 10 and 12 characters B.www.

" . Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost.com 233 Ac tua lTe sts . Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. What is an option to ensure that all work is not lost and damage does not occur to the system? A. "Pass Any Exam. Loading a full backup onto your workstation D. Which of the following is the action that is being performed? A. You decide to go to a prior restore point. closes programs. Rolling back to an earlier configuration B. and shuts down the computer B.CompTIA 220-701: Practice Exam D. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Retrieve the work from a hot site for the office C. There are UPSs connected to the equipment but they only last about 30 minutes. Preparing system for Automated System Recovery (ASR) C. but the computers gives an error that the computer has not been shutdown properly.co m . Use software that in case of an outage saves your work. however they are not receiving any Wi-Fi signals. Any Time.www. Which of the following should you try FIRST? A.actualtests. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Suggest the computer be moved around. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks.

ROM has compatible hardware. B. Check that the Wi-Fi adapter is enabled. However. Check to see if the CD. Check to see if the BIOS registered the drive. Change the power settings in Power Management. Move the projector further away from the laptop. Change the computer from a laptop to a desktop. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Which of the following would MOST likely solve the issue? A.ROM is not reading a disc. C. C. Which of the following is the FIRST step to take to resolve this issue? A. D. Change the power settings on the projector. Answer: C "Pass Any Exam. D. Make sure that the disc is a DVD and not a CD." . each time the customer closes the laptop the computer goes into standby. Biometrics C. D. B. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD.CompTIA 220-701: Practice Exam B. Ensure that the device is working in Device Manager.actualtests.co m 234 .com Ac tua A. Any Time. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . C. Ask if they have a modem. Smart card D.www. Ask for model number. Software firewall B.

www. What is the manufacturer of the mouse? Answer: A. Which of the following questions should a technician ask this customer? (Select TWO).com Ac tua lTe sts .D QUESTION NO: 776 "Pass Any Exam.actualtests. E.co m 235 . What mouse driver are they using? C. tell the user to call back when they have calmed down. Which of the following steps should be performed to check the monitor? (Select TWO). What type of mouse is it? E. repeat back the issue to the user to ensure understanding.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. C. Check the video cable to make sure it is still connected. Answer: A. B. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. D. Move the mouse and/or press the space bar to check if the computer is in sleep mode. A. make the user promises to keep them quiet. A. B. If the mouse has roller ball underneath could they examine it? B. What is the manufacturer of the computer? D. be stern with the user. Check to see if the monitor and system hardware are compatible. C. D. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. Any Time." .CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. Check for other equipment plugged into the same power strip/surge protector.

Connecting to a parallel tape backup device D. The manufacturer of the RAM installed in the computer. "Pass Any Exam. The manufacturer of the computer and hard drive. Connecting a loop-back plug B. B. B." . Perform backup of all data. D. Any Time. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. C. C. Which of the following should a technician check to resolve the issues? A. D. Upgrade all drivers. Hard drive location in the computer. The hard drive location in the computer.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Which of the following should be checked? A.www.co m 236 .CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. CPUheatsink seated properly. Failed fan in the power supply. Update the anti-virus software. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. Printing to an older printer C. Remove unneeded external components. The amount of RAM installed. B. C.actualtests. Which of the following should be done FIRST prior to the installation? A. Which of the following MOST likely uses a parallel port? A. D. Create a restore point.

Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. B. Always on C.co m 237 . Cycle the power to ensure that thent driver works. Hibernate D." . Escalate the problem to the next tier support. actions and outcomes. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. C. Which of the following is the LAST step that should be performed? A. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Standby B. Standby D. Any Time.actualtests. Establish a theory of probable causes of the incompatible driver. Wake on LAN B.www.com Ac QUESTION NO: 782 tua lTe sts . Document findings. Always on C.

the customer is asking questions wanting to know every step being performed and why. C. Ask to be excused to use the phone to take a small break outside to get some air. Check that the tube and capacitors are intact. Put on an ESD strap and inspect the internal components. Which of the following should be done to ensure safety? A. Dispose through proper channels or send it to be repaired. relax and try to be as calm as possible while working. Answer: D QUESTION NO: 785 A.co m 238 . D. Move some of the devices to other outlets and replace the power strips with surge protectors. CRTs are being replaced by LCDs. Any Time. It is getting to the point that is becoming a distraction. Answer: D QUESTION NO: 784 A CRT has stopped working. Continue answering the questions. D. Eight D. two printers. B. Send them off on a small task to get a moment to concentrate and finish the job.www. two monitors. Which of the following should the technician do? A. Six C. "Pass Any Exam. Throw it in the trash. and a mini refrigerator are plugged into one power strip in a single outlet." .CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. B. Zero B. C. Which of the following is the BEST solution? A. Twelve Answer: A QUESTION NO: 786 Two workstations. B. Explain that what is being done is extremely complicated and requires concentration.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts .actualtests.

closes programs. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Have employees shut down their computers before they leave and perform the calculation during their down time." . There are UPSs connected to the equipment but they only last about thirty minutes. C. Restore all files from a storage device. Install software that saves work. D. Load a full backup onto the workstation. C. Replace the power strips with surge protectors with longer cords. D. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Which of the following actions should the technician perform FIRST? A.co m . "Pass Any Exam. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Replace the CMOS batteries to all affected equipment. Any Time.CompTIA 220-701: Practice Exam C. Install a generator in the office. B. Prepare system for automated system recovery (ASR). C. Setup a hot site for the office so all data will be backed up. and properly shuts down the computer. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. tua lTe Computers are left on overnight to complete certain calculations and tasks. D. Install a UPS in the office. D. Have an employee work nights to perform the shut down.actualtests.www.com 239 Ac A. Replace the power strips with UPSs and eliminate the extension cords. B. B. Roll back to a previous restore point. Install power strips in the office.

Use alt + tab to toggle between screens. B." . sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Set the SSID code on the laptop. Reboot the laptop to toggle image between screens. Change the computer from a laptop to a desktop. Change the power settings in power management. Press the function key and then configure the projector settings.actualtests. Change the power settings on the projector. B. Each time the customer closes the laptop the computer goes into standby. The client would like to access the network from outside the home and on the top floor. Which of the following should the customer perform? . D. Use the function + f8 key to toggle between screens.com Ac tua lTe A. Install a wireless modem.www. D.co m 240 . C. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Which of the following should the technician do to solve this issue? A. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Which of the following would the technician recommend for the client? A. Use the function + f10 key to toggle between screens. D. C. Answer: C "Pass Any Exam. C. Install an access point. Enable DHCP on the laptop. Any Time.

com Ac tua Explanation: A. C. This might be an indication that the battery is failing and can no longer hold a charge. Which of the following is the BEST recommendation to make? A. B. The screen is set to automatically dim to optimize battery power when power is disconnected.www.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Use hyper-threading. Any Time. D. Prevents motherboards temperature from getting to low B.actualtests. The LCD inverter board is going bad." . AGP slot C. Install multiple fans. Install a liquid cooling system. Install more memory in the system. D. CPU slot D. C. Prevents the monitor from overheating lTe sts . Dissipates heat from the chips D. Answer: B QUESTION NO: 796 "Pass Any Exam.co m 241 . Heatsink B. Cools the power supply C. Answer: C. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. B. The LCD backlight is failing.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server.

The screen is set to automatically dim to optimize battery power when power is disconnected.1 C. This might be an indication that the battery is failing and can no longer hold a charge. 172. C. 169. Biometrics D.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. Smart key C. Ergonomics B. To provide thermal transfer from the CPU to theheatsink.254. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.168. Which of the following authentication technologies can be used? A. Any Time. The LCD inverter board is going bad. C. To provide insulation around the processor. To prevent memory vibration caused by theheatsink fan.com Ac tua lTe sts .16 B.10 "Pass Any Exam. D.co m 242 .actualtests. The LCD backlight is failing. 192. the LCD screen gets dimmer. Which of the following should a technician tell the user? A. D.1. the LCD returns to normal brightness. B. When the user connects the AC power. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.www." . To protect the CPU from direct contact with theheatsink. B.16 12.0. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.

29.16.10 C. 92.128 Answer: D Which of the following IP addresses is a class B address? A.18. 92.1.18.CompTIA 220-701: Practice Exam D." .1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.10 C. Any Time.128 D.168. 92.25.253. 201. 192.actualtests.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.254.1 B.9 D.1.com Ac tua lTe sts .128 B.1. 169.168.253.www.254. 192. 192.25. 129.254. 129.16.co QUESTION NO: 801 m 243 . 192. 201.1.168.25.18. 129.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.9 D.29.10.1 B.16.254.168.1 C.

actualtests. 92. Any Time.253.255 lTe Which of the following IP addresses is a loopback address? sts .www.168.1 C.9 D. 169.254. 255.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.10 D.10 B. 192. 169. 172. 192.0.com Ac tua A. comptia1 Answer: A "Pass Any Exam.254. 129.168.10 C. 127.29.168.1 C.10.25.10.10 B. s1A@r4A&! B.CompTIA 220-701: Practice Exam A. 9ca5rl D.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.1 D. 192.254.128 B. 192.10.255.0.18.1. 201.10.0.co m 244 .168.16. June171988 C.255." .0.16.

co m 245 . B.www. Keylogger C. Take the computer apart piece by piece until the problem is identified.actualtests. Recreate the problem. C. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. by default? A. CD "Pass Any Exam. Flash C. D. Resolve the problem. WPA D. Document the problem. Blu-Ray B. BIOS password B. SSID C.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. WEP B. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. DVD D. Any Time." .com Ac tua lTe sts . Keyfob D. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.actualtests. PCIe B. Parallel . NIC B. Any Time. Modem C.www. DVD C. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Flash B.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Graphics C. HDD D. Capture D. IEEE 1394 D." . Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 .

802.co m 247 . WindowsVista Ultimate C. WindowsVista Premium B. KVM B. Touch screen D. Windows Media Center C. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Windows 2000 D. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A.com Ac tua lTe sts QUESTION NO: 816 .11a B. Bluetooth C." .actualtests.CompTIA 220-701: Practice Exam A. Windows 2000 D.www. Keyboard C. WindowsVista Basic B. Any Time. Infrared D. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Windows XP Answer: D "Pass Any Exam.

Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . To allow RAID support C. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Network Neighborhood> Ethernet controller B. A. To support dynamic disks B.actualtests. Support for file encryption D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Ability to share the file and folders Answer: B. File encryption options C. Files can be larger than 256MB B." . User access and permissions options E.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Any Time. Add and Remove Programs "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO).www. Macintosh PC read/write access D. Legacy support for older systems . My Computer> System> Performance> Settings> Virtual Memory B.

System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. Contain on a sticky note on the back of the monitor B.com Ac tua lTe sts QUESTION NO: 823 . A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.actualtests. which of the following commands would the technician use? A. WPA Answer: C "Pass Any Exam. sigverif C. WEP64 B.co m 249 . WEP128 C.CompTIA 220-701: Practice Exam C. Never write down the passwords C. sfc B. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. WPA2 D. Control Panel> Power Options D. Any Time." .www. Hide a password document in the workstation D. ipconfig D. In a Windows Vista workstation.

C. registry level services. Any Time. These types of services are known as: A. driver level services. primary services. Refuse the callers request and inform the police. C.msc "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Give the caller the information and inform an IT manager. Which of the following should the employee do? A. D. Refuse the callers request and inform an IT manager. Give the caller the username and password.co m . Answer: C QUESTION NO: 827 A print job fails to leave the queue.www. They state they need to upgrade the antivirus protection on the workstation. Windows Spool Service C.actualtests.com 250 Ac tua lTe sts . perfmon. Which of the following services may need to be restarted? A. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. B." . Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. D. They ask the employee for their username and password. Print Spooler D. dependency services. B. the print spooler requires other services to be running first. Printer Driver B.

A 64-bit processor and a Vista Home Basic operating system B.CompTIA 220-701: Practice Exam B. Check for an externalWiFi on/off toggle switch." . Serial B. Any Time. Check for an external antenna. C.actualtests.co m . A 32-bit operating system and a 64-bit processor C.com 251 Ac tua lTe sts . Other companies use other names.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. such as i. B. D. to describe their 1394 "Pass Any Exam. IEEE 1394 D. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. printmanagement. print D.msc C. eSATA C.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. 802. A dual-core 32-bit processor and a 64-bit operating system D. services. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. Check the Device Manager for a wireless network device. Without knowing the specifics of that model.link and Lynx. Check forWiFi radio on/off switch on the function keys.www. how might a technician determine if the unit has WiFi capability? A.

Any Time. "I am not sure if your data will be lost I will confirm with my manager. This type of repair will not affect it." B.www. C. B. Apologize and excuse oneself for a moment to take the call quickly outside the room.com 252 Ac A. Take the call. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Which of the following is the BEST action? A. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.co m . Well. I cannot guarantee that your data will not be lost. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. "Pass Any Exam. I am not replacing the hard drive." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. D. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time." .CompTIA 220-701: Practice Exam products. Have the phone onvibrate before starting the repair. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM.actualtests. Which of the following is the BEST response? sts . I replaced the motherboard. This is because it is not only high speed but also supports isochronous data. which means delivering data at a guaranteed rate. please read it and then get back to me with any questions. the phone rings. D. "I replaced some of the computer parts and now it is functional. Which of the following is the BEST response? A." C. which is the main circuit board for the PC." B. I will let you know what happens after the repair. C. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. such as video devices. "Here is all my documentation for the repairs. In the middle of doing the repair. Your data should be fine.

Any Time. C." . Which of the following is the BEST response to the clients next repair order? A. Do the repair with a good attitude. Immediately leave and go to another room to take the call and deal with the repair later. while protecting the data from the operating system related issues? lTe sts .co m . Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. B. D. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system.CompTIA 220-701: Practice Exam D. making C: the OS and D: the data. but let the client know that the client will be charged extra for the same repair nexttime. Biometric fingerprint scanner "Pass Any Exam. C.actualtests. Keylogger C. Partition the drive into two logical drives. Refuse to do the repair until the client learns how to type with long fingernails. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. D. Hide the sensitive data from casual view using folder Properties . Encrypt the sensitive data so that it cannot be read without a key. B. Partition the drive into two physical drives making C: the OS and D: the data. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A.com 253 Ac A. Show the client how to put the keys back on. Do the repair and request that the client trim their fingernails to prevent the keys from popping off.Attributes. Front panel media lock B. Do the repair.www.

co m 254 . Tell the client they need to install a surge protector soon.www. Replace all cooling fans with new ones.CompTIA 220-701: Practice Exam D. D. B. B. Install an uninterruptible power supply (UPS). C." .actualtests. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Which of the following is the BEST action to take? A. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.com Ac tua lTe sts . C. D. Answer: A "Pass Any Exam. Larger power supply D. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Remove excessive dust and loose items. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Cover the extra power plugs not being used with electrical tape. Any Time. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Leave it up to the client to take their own precautions. UPS B. Power strip C. Check for and remove outdated components.

www. Run CHKDSK on the hard drive. Increase the systems RAM.0? "Pass Any Exam. Identify the problem. Class C D. They have had the system for two years and use it primarily to download photos.0? A." . Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Formulate a theory. B. C. Document the actions.com Ac QUESTION NO: 843 tua lTe sts . Answer: B Which of the following network classes exists if the default subnet mask is 255. B. Establish a plan. Any Time. C.actualtests.255.255. which of the following actions should be taken NEXT? A.0. music and browse the Internet. Class A B.255. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. D. Defragment the hard drive. Suggest purchasing a newer processor. Which of the following is the FIRST action to take? A. D. Class B C.co m 255 .CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. The system specifications are still very good.

Class D "Pass Any Exam. Class B C. Any Time. Class C D.0.co m 256 . Class B C. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.0? A.actualtests. Class B C. Class A B.1? lTe sts .www. Class A B.com Ac A.0? A." .255. Class A B. Class A B. Class C D.30.0. Class C D. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class C D.CompTIA 220-701: Practice Exam A.22. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class B C.168.1.0.0. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.

B.com Ac tua lTe sts A. Hub D." . Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Class B C.co Which of the following devices can automatically assign host IP addresses? m 257 . C. Any Time. static IP address.1.172. reserved IP address. Task Manager "Pass Any Exam. Switch B.www. Bridge .actualtests. D. stationary IP address.1? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Class C D. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Router C. Class A B. dynamic IP address.

right click on the print job and select pause. right click on the print job and select resume. The components driver is not found.www. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. Double click theprinters icon. B." . C. Double click theprinters icon.actualtests. C. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A.CompTIA 220-701: Practice Exam B. D. D. The components driver is outdated. Double click theprinters icon. The component is disabled. right click on the print job and select restart. right click on the print job and select cancel. right click on the print job and select delete. right click on the print job and select restart. Virtual Memory D.com Ac tua lTe sts QUESTION NO: 853 . Double click theprinters icon. B. The component is not installed. Double click theprinters icon. D. Any Time. Answer: A "Pass Any Exam. Device Manager C. B. Double click theprinters icon. right click on the print job and select cancel. Double click theprinters icon. right click on the print job and select properties. C. Double click theprinters icon. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A.co m 258 .

B. Simple file sharing has not been enabled on the host computer." . D. right click on the print job and select cancel. Print sharing has not been enabled on the host computer. right click on the print job and select properties. Which of the following is the MOST likely cause? A. The print drivers have not been installed on theusers remote computer. Ports C. Double click theprinters icon. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. 5 B. Double click theprinters icon. Double click theprinters icon.www. Double click theprinters icon.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A.co m . General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. D.actualtests.com 259 Ac tua lTe sts . right click on the print job and select resume. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. 10 "Pass Any Exam. C. Security D. B. Advanced B. The shared printer is not compatible with the host computers operating system. Answer: C QUESTION NO: 857 In Printer Properties. right click on the print job and select restart. Any Time. C.

C. B. C. A remote user updating the antivirus software on their notebook computer. D. Which of the following responses would be BEST to use? . Please try to be more conscious of static when using this PC. Please inform me if you think you want me to come back and check it again tomorrow. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam C. B. A remote salesman must transfer contract data to the corporate office. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A.www. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Only ask the customercloseD.actualtests. B. A user checking their personal email at an office. Any Time. Use technical acronyms to show your technical expertise. D.co m Answer: C 260 . 15 D. A kiosk in a department store that looks up information in their online catalog." . Be sensitive to the customer's culture. The technician has verified that the unit is working properly and is now updating the customer on the event. lTe sts A technician has replaced a failed DIMM. C.com Ac tua A. D. Please inform me if the PC will be processing more work than for which it was designed.ended questions. Inform the customer of the expense that is being incurred. Please inform me if you continue to have any problems with this PC.

Inform the customer of the steps taken during the repair and continue to the next service call.co m . Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. with a response time to another site of two hours. Call the service manager and inform them of the current situation. Follow the manager's instructions.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. C.com 261 Ac tua lTe sts .www. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. D. Remove the cover of the workstation case and use an ESD strap before the upgrade. D. Document the core actions and inform the customer the repair has been completed. B. Document the solution. Call the new service customer and re-schedule the call for another time. Before starting any work on the system. share this with the customer and take any preventative measures. B. B. Which of the following would be the BEST choice to address this situation? A. C." . Which of the following is the NEXT step to take? A. Any Time. Call the customer and reschedule for another time. Answer: A QUESTION NO: 865 "Pass Any Exam. share this with the customer and take steps to minimize the reoccurrence. Complete a full backup of the workstation before making any upgrades. Document the entire event. Upgrade the hard drive and reboot the system. Unplug the workstation and begin the upgrade. C. Call the service manager and inform them that the new service call cannot be made in time. Call the service manager and inform them of the current situation. A new service call is received. which of the following is the FIRST course of action to take? A. D.

Installation of updated device drivers sts .www. NTFS. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. NTFS-E is an invalid file system name. Partitioning and formatting of the hard drive D." . CMOS B. HPFS. TPM D. Any Time. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.INI file C.com Ac tua lTe A. VRAM C. D.actualtests. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. FAT32.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. you can use only NTFS file system because only NTFS support encryption. C. CDFS. Installation of the NTLDR B.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . B. Proper configuration of the BOOT.

Windows Vista Home Basic C. and does not wish to lose any files in the process. Any Time.11g wireless signal. RDRAM D. Which of the following is the MOST likely cause of the customers issues? A. A. IEEE 1394a C.actualtests. 802. The customer has installed a new cordless telephone recently that uses the 2. Windows Vista 64-bit edition D.0 D. RFI B. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. Electrical surges C.CompTIA 220-701: Practice Exam A. ESD D.4GHz spectrum.co m . Dual-channel C. WindowsVista Ultimate "Pass Any Exam.com 263 Ac tua lTe sts . Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista Home Premium B." . USB 2. Double-sided B. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802.www.11n B.

Which of the following should the technician check FIRST? .com 264 Ac tua A. Freeware D.CompTIA 220-701: Practice Exam E. A. WindowsVista Business Answer: D. DLLs E. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Frequency B. Wattage D. lTe sts A user reports that none of their documents are printing. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Any Time. C. Hertz C. D. If the print spooler service needs to be configured for multi-page printing.www.actualtests. If the printer needs the queue cleared." . Amperage Answer: C Explanation: "Pass Any Exam.co m Answer: A. If the printer needs a memory upgrade to print multiple documents at once. The user sent ten different documents over a span of an hour. B. Trojans C. Spyware B.B .E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). If the printer needs a firmware upgrade to print multiple documents at once.

127 D.CompTIA 220-701: Practice Exam Power supplies are rated in watts. you must be careful about the wattage it provides.actualtests. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. 32 B. Alkaline C. reschedule for another time. Amperage and resistance are not selling points for power supplies. Use an alternate route and get to the appointment ten minutes after the scheduled time.co m . The technician had planned to arrive five minutes early. It is standard among power supplies and has nothing to do with the devices connected to the power supply. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. Which of the following is the BEST course of action? A. "Pass Any Exam." . B.com 265 Ac tua lTe sts . Pull over. Pull over.www. C. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Call another technician and have the other technician reschedule the appointment for another date. Any Time. QUESTION NO: 875 How many devices are supported on a single USB port? A. While replacing the power supply in your PC. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. call the customer from a mobile phone. call the customer and cancel the appointment. Nickel Metal-Hydride B. and explain the delay. Lithium Ion D. 64 C. D.

CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. As the technician begins to evaluate the situation. Work quickly. Which of the following is the BEST course of action? sts . Advise the user to not do anything else. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. D. QUESTION NO: 879 A. the hard drive has failed and the data cannot be retrieved within the hour. explain with authority. Any Time.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. using the various OS options available. Remain calm and positive. After listening to the user. C. The company has provided remote control software.actualtests. B. C. Shut down the computer. Repeat the steps multiple times so that the user can understand the computer terms. The user is attempting to install a local printer and has become frustrated and is berating the support staff. the customer demands the computer be replaced immediately. Speak slowly. B. until the technician can arrive and work on the computer themselves. to boot the computer and retrieve the users data to a shared network drive. The customer would like another computer so they can make their presentation that is due in an hour. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation." . and an error message of a corrupted file. Listen and ask questions using non-technical terms.www. Which of the following is the BEST course of action? "Pass Any Exam. D.co m Answer: A . Which of the following is the BEST method of working with this user? A.

The customer states they have important documents and photos on the drive which cannot be replaced. C. such as a data recovery service." . Which of the following is the BEST course of action? A. conducting an initial evaluation of the problem with the customer. Immediately replace the hard drive with a new. larger model. Which of the following options is the BEST course of action? A. use MMC to grant administrative rights to the user. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. in case the customer decides to sue for loss of data. Listen calmly to the user. B. Remain positive with the user. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. B. Explain to the customer in non-technical terms. Immediately stop working and leave the room to answer the call. explaining you will remote into the computer and assist in installing the printer. as the school can be contacted later in day. explaining to the user the unit will be restored as quickly as possible. While the user is talking. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. Inform the customer about the need to take the call from the school. Ignore the call. D.actualtests. they determine that the hard drive has failed.www. The technician receives a call and the caller ID shows the call is from the technicians childs school. B. Any Time. and then tell the user to try the install once again. until they have completely calmed down.CompTIA 220-701: Practice Exam A. C.com Ac tua lTe sts . D. Document on the service record the steps the technician took to evaluate the drive. but the data is gone.co m 267 . D. C. Request the customer to leave the room while the call is answered. and then explain why they cannot get the printer installed themselves. Answer: D "Pass Any Exam. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. what has happened to the drive and explain the options available.

Replace the PS2 keyboard with a USB keyboard and try again. Establish the probable cause of the card failure for the customer. Discuss options acceptable to the customer to address the issue. Which of the following would be the NEXT evaluation step? tua lTe sts A. C. C. Check the work area and keyboard for foreign substances. Which of the following is the NEXT step to take? "Pass Any Exam. Any Time. Question the customer on any changes made to the computer before installing the video card. . Boot to BIOS/setup and confirm the hardware settings are correct. Re-evaluate the repair theory to ensure the issue will not occur again.co m The technician has completed the repair action on the computer. Question the user to insure they do not attempt to make changes and break the computer again." . Test the computer to determine the probable cause of failure. C. the video card is failing. D.www. Check the power connections to the equipment and see if there is a surge protector in use. Document the evaluation and actions taken. D. B.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. D. B. Which of the following is the NEXT step to take? A. Install an on hand video card and show the customer it is repaired.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. They have checked the printer and found coworkers have been printing documents.actualtests. Which of the following is the NEXT course of action? . B. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer.

The technician has to use Device Manager to update the drivers and then attach the scanner.CompTIA 220-701: Practice Exam A. C. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. Which of the following describes the NEXT step to take? lTe sts . plug in the scanner. and then install the drivers. Ask the customer to open the printer properties and check the page size and paper orientation. B.co m 269 .actualtests. C. Check that the network printer is connected to the USB port on theusers computer. The technician needs to install the scanner using the instructions provided. After installing the card with the administrative account. Answer: B QUESTION NO: 888 A. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. D. D. Install the card using the customers log in. ensure the phone and modem properties are set for the local area code. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. After inserting the PCMCIA card. B." . After installing the card.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. and then configure the card using the administrative account. The technician has to turn on plug and play before the scanner will work. Ask the customer if they have installed a local printer at home. as this may have deleted the network printer.www. B. Which of the following actions will BEST resolve the issue? A. C. Any Time. have the customer test the card using their log in. D. check Network Places to ensure proper card functionality. The technician has to boot.

DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . A. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. C.www. Any Time. Docking stations will only work if an external power supply is connected. NETBEUI is designed to be used on small size LANs. Bluetooth devices will need to add the security code. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. the Infraredport will no longer function. D. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab.actualtests.CompTIA 220-701: Practice Exam A. TELNET C. When the Bluetooth function is enabled. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. D. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO).co m . If the external keyboard number lock is toggled on. "Pass Any Exam." . DNS D. the embedded keyboard will not function correctly. C. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. NETBEUI can only be used on pre-Windows NT networks. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. If wireless security is enabled on the network. B. NETBEUI is unavailable on non-Windows operating systems.com 270 Ac A. B. HTTP B. B. C.

and verify the correct tray is being selected before printing. and begin running diagnostics on the printer.actualtests. Answer: A." . B. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. They are susceptible to failure typically caused by strong vibration or rough handling. D:\i386\tools /cmdcons C. C. D:\i386\tools\console B. D.CompTIA 220-701: Practice Exam D. run a self-test. Any Time.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. B. is setup as the default printer. Ask the customer which printer the customer prints to. turn the printer off and on.co m Answer: D 271 . Reinstall the printer drivers. Verify which printer the customer prints to. E.www. ensure the device is still online. Redirect the customer to another printer if available. and then attempt to print from the computer. turn the printer off and on.com Ac A. run a print engine test. and send a print job. tua lTe sts A customer reports that a computer can no longer print. NETBEUI is not a routable protocol. They have no moving parts and can tolerate vibration. D:\i386\utilities\console D. They have a larger platter than other magnetic devices. C. D. The customer works at a company where the users all print to networked printers. They require more power than other drive types. Which of the following is the BEST approach the technician should take? . NETBEUI can only be used with DHCP. "Pass Any Exam.

B. and require more power. C.actualtests. and CD media. SATA drive sts . DVD media. Flash drive D. more reliable. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. and CD media. more reliable. more reliable. DVD media. D. D. C. IDE drive C. Solid state drives are slower. DVD drives can readBlu-Ray media. DVD drives can readBlu-Ray media. B. Blu-Ray drives can read Blu-Ray media. Solid state drives are faster. USB hard drive B. and require more power. but not CD media.com Ac tua lTe A. and require less power. but not CD media. Any Time. magnetic drives. and require less power. Blu-Ray drives can read Blu-Ray media." . Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. which of the following holds true? A.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . DVD media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. DVD media. Solid state drives are faster. Solid state drives are slower. more reliable.www.

Any Time. Liquid cooling systems are less effective at cooling the processor. where a router interconnects devices on a network. 23 D. C. "Pass Any Exam. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol.com 273 Ac tua lTe QUESTION NO: 901 sts . Which of the following ports needs to be blocked to prevent Internet access? A. C.actualtests. A switch interconnects devices on the same network to be able to communicate. by default? A. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23.co m . HTTPS D. where a router interconnects one or more networks.www. FTP B.CompTIA 220-701: Practice Exam A." . B. 21 C. Liquid cooling systems are less efficient than the traditionalheatsink technology. A switch interconnects one or more networks. A router broadcasts all data packets that are sent on the network. 20 B. Liquid cooling systems are more effective at cooling the processor. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. B. D. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. and a switch transmits data directly to the device. FTPS C.

D. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. B. Hibernate Answer: D "Pass Any Exam.co m 274 . Wake on LAN (WOL) B. C. Backup the hard drive. Format the hard drive." . Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Standby C. Update the device drivers. Partition the hard drive.CompTIA 220-701: Practice Exam D. Any Time. which of the following file system formats would be the BEST choice for security purposes? A. A switch broadcasts all data packets that are sent on the network.com Ac tua lTe sts .actualtests. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. and a router transmits data directly to the device. Suspend D.www. NTFS B. CDFS D. which of the following is the BEST task to perform? A. FAT32 C.

WEP B.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. Device Manager B. WPA2 Answer: D Explanation: WPA2 is the more secure 802. System Information C. WPA D. Disk Management D.11i network standard that ensures the most secure wireless encryption. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.actualtests. but that could be easily hacked. SAFER+ is used to encrypt Bluetooth communications. Security key used C.co m . Encryption type D. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WEP was the original encryption standard developed for WiFi networks. but WPA2 was the most secure standard. WPA was an upgrade. WEP2 C." . QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. Any Time.www. Broadcast name B.com 275 Ac tua lTe sts .

"Pass Any Exam. Any Time.www. Fingerprint scanner C. Ctrl + Alt + Esc B.co m 276 . A malicious program that spreads itself in a system without the need of a host.CompTIA 220-701: Practice Exam A. A program that appears to be harmless but has a malicious agenda.actualtests. Windows Key + D C. Which of the following has MOST likely been performed? A. B. B. D. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops." . Malicious code that can propagate itself to different host files. IR scanner B. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. C. QUESTION NO: 910 Which of the following BEST describes a virus? A. Port 25 is no longer being used. A program that is used to track user information for commercial reasons. Drive lock D. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Ctrl + Alt + L D. Port 25 has been opened.com Ac A.

BIOS security D. Data has been restored. Port 25 is running at full duplex.CompTIA 220-701: Practice Exam C. SATA B.www. PATA D. The hard drive has been reformatted. D. Solid state Answer: D "Pass Any Exam. The hard drive is set to pre-format conditions. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. IDE C." . C. B.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. m Answer: B .actualtests. Data has been backed up.com 277 Ac tua lTe sts . Which of following drive types did the technician install? A. D. Any Time. Username and password B. Port 25 is setup for port forwarding. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. Biometrics C.

com Ac tua lTe sts . Floppy disk C. Single-layer DVD D. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. CCD barcode reader B. Optical C.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Solid state B. IR keyboard D. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.7GB? A. Dual-layer DVD B.actualtests." .co m 278 . HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Any Time. Laser barcode reader C.www. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. FDD D.7GB of data.

www.actualtests.CompTIA 220-701: Practice Exam A. Any Time. Auto Alignment B. VGA D. Event Viewer "Pass Any Exam." . DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts . Control Panel C.co m 279 . Start Menu C.com Ac A. S-Video C. Task Bar D. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Degauss D. My Computer D. Resolution C. HDMI B. Task Manager B. My Network Places B.

Satellite . Dial-up C. Satellite C. DSL D. Cable D.www.actualtests. "Pass Any Exam. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Wireless B. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Dial-up B.com Ac Biometric authentication is a security feature preventing access to a device." .co Which of the following network connections uses an analog signal? m 280 . Verbal recognition D. Which of the following is an example of this feature? tua lTe sts A. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Password C. Fingerprint scan B.

actualtests. Any Time.1 C. 800Mbps D. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 7 meters (23 feet) C. 480Mbps C.0 B. 10 meters (33 feet) D. USB 1.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A.co m 281 . IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. IEEE 1394a D.com Ac tua lTe sts . PDAs "Pass Any Exam. Desktop PCs D." .www. Cell phones B. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. Notebooks C.0 interface? A. USB 2. 400Mbps B. 5 meters (16 feet) B.

Control Panel > System Applet > Properties > Advanced Tab D. 300Mbps C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Any Time. 400Mbps D. 7 B." .co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 15 C.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A.actualtests. Right click on My Computer > Properties > Network Identification Tab C.www. Right click on My Computer > Properties > Computer Name Tab B. 800Mbps . Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 63 D. 150Mbps B. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A.

Windows 2000 Professional D.actualtests. USB mouse D. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . WindowsVista Business B.com 283 Ac A. Intel Pentium M B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Any Time. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Intel Itanium C. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Laptop LCD screen B. which of the following is the proper way to delete a print job in queue? A. Optical DVD. Intel Core 2 Duo "Pass Any Exam.co m .www." .CompTIA 220-701: Practice Exam A. Windows Server 2003 C. CRT monitor C.RW drive Answer: B QUESTION NO: 934 In Windows XP. Intel Pentium 4 Extreme Edition D.

Which of the following is the MOST likely cause of this situation? A. B. Answer: B "Pass Any Exam. After clearing it with the manufacturer. the cable is plugged in and the PC is up and running. The FilterKeys option is enabled. Which of the following is the BEST reason why this fix worked? A. Newer ATX power supplies do not use pins 21 through 24. Any Time. Newer ATX power supplies are 20/24 pin compatible.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. D.co m 284 . 4-pin male to male D. the technician observes the motherboards main power connector has less pins than the new power supply cable. C. The StickyKeys option is enabled. numbers appear on the screen. The NumLock option is enabled. B. Older ATX power supplies have a separate P4 connector. Answer: B While replacing an ATX power supply in an older model desktop PC." . The ToggleKeys option is enabled.actualtests. Which of the following is the correct cable to use? A. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. C. 6-pin male to 4-pin female B. 9-pin male to male C.com Ac QUESTION NO: 939 tua lTe sts . D. Older ATX power supplies are no longer available.

Cable C.actualtests. Any Time. Print test page B. On thesouthbridge chip C. RDRAM "Pass Any Exam. Print queue C. On the front side bus D. DDR2 C. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. Fiber B.www.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A.co m 285 . Between the CPU and RAM B. Printer settings D.com Ac tua lTe sts . SDRAM B. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A." . DSL D. SODIMM D.

11a B. Any Time.11g D.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. 802." . RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 .www.com Ac Which of the following wireless types.11n C. 802. has the GREATEST throughput and amount of coverage? tua lTe sts A. Plenum B.actualtests. by default. BNC B. ST C. RJ-45 D. UTP . STP D. 801. Non-plenum C. 802.

Which of the following threats has been attempted? sts . Maximum resistance C. Denial of Service (DoS) attack D. Compliance in the workplace "Pass Any Exam. Attach an external keyboard.www. B. Dealing appropriately with confidential materials B. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Maximum input voltage B.co m . Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Press ctrl + alt + delete on the keyboard. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Maximum output wattage D. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. Any Time. C. Update the keyboard drivers. Which of the following is the NEXT step in the troubleshooting process? A." . D. The employees signing this memo and carrying out these new procedures is an example of which of the following? A.actualtests. The technician explains this is against company policy. Trojan attack C. Re-install the OS.CompTIA 220-701: Practice Exam A. Social engineering B.com 287 Ac A.

com 288 Ac tua A. Task scheduler C. Cultural Sensitivity D. Event Viewer B.actualtests. Which of the following security elements governs data sensitivity? A. Self monitoring.M. It is company policy that all documents be labeled even if they are not sensitive. 30 meters (100 feet) D. Which of the following should be used? sts QUESTION NO: 952 . A. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.A. token ring. 100 meters (328 feet) C. Any Time. and ATM. 150 meters (492 feet) "Pass Any Exam. Despite the stricter performance specifications. analysis and reporting technology (S.R. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup. Unclassified B.www.CompTIA 220-701: Practice Exam C. Exceptions C. 328 meters (1076 feet) B. Configuration Utility D." .T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.co m . Professionalism in the workplace D.

Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Any Time. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Contrast ratio C. .www. A. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted.co m Explanation: The single. Native resolution B. NiCd B.com 289 Ac tua lTe sts . fixed resolution of an LCD is called the native resolution. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A." .actualtests. Besides they only receive charge if the voltage is low. NiMH C. Pixelation D. This chemistry has a high energy density and is lightweight. Alkaline D. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.

" . The BIOS must support ACPI B.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. The processor must support ACPI. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. Portability B. Any Time. and the operating system. QUESTION NO: 959 "Pass Any Exam. the motherboard and processor must support the standard.actualtests. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. The motherboard must support ACPI D. Desktop replacement D. You always need to compromise in configuration when you purchase a laptop in your decided budget. ACPI must be supported by the computer motherboard. basic input/output system (BIOS). . False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. YOU must be running Windows 95 or later C. Increased performance C.www. Answer: B Explanation: You need Windows 98 or later to use ACPI. In addition.co m Answer: B 290 . Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. True B.CompTIA 220-701: Practice Exam A.

184-pin DIMM D. 200 MHz and 266 MHz with operational voltage 2. CRT D. Touchpad B. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A.com Ac tua lTe sts . QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. The SIMM is the predecessor to the DIMM. such as wireless communications. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. RFI B. 168-pin DIMM B. Point stick D. EMI Answer: A "Pass Any Exam. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.co m 291 . Any Time. Mouse C. ESD C." . The SDR SDRAM uses DIMMs with 168 pins. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. 72-pin SIMM C.www.actualtests.5v.

The server log Answer: B. Skip loading the Registry. Start Windows using only basic files and drivers. The manual that came with the card D.) A.www.co m What does Safe Mode allow you to do? . Windows loads only basic files and drivers so that you can find out the configuration errors easily. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. DOS B. The video card manufacturer's website C.actualtests. Run Windows without processing AUTO EXEC. Where could you check for troubleshooting information? (Choose all that apply." . D. . Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.BAT and CON FIG. Boot the system without scanning drives. thus forming an image on the drum? "Pass Any Exam. Logic bomb D.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. Any Time. Another computer with the same video card B. Worm C.SYS B.com 292 Ac tua lTe sts A. C.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode.

Generators create new passwords every time a user signs in to prevent social engineering.www.co m 293 .EXE "Pass Any Exam. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Automated System Recovery (ASR) B.com Ac tua A password generator can be part of a password manager. Brokenfuser Answer: B QUESTION NO: 967 A. Worn pickup rollers C. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Defective toner cartridge B. D. Transferring C. it can be easier to use a password generator based on that set of rules than to manually create passwords. Developing D. What can we benefit from a password generator? lTe sts . Generators extend the requirement to periodically change passwords. When a password policy enforces complex rules. Generators eliminate a user's tendency to create passwords that can be a security liability. thus forming an image on the drum.actualtests." . Writing B. C. Generators eliminate the requirement to establish log-in attempt limitations. Any Time. Dirty drum D.CompTIA 220-701: Practice Exam A. RDISK. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. B.

respectively. CSMA/CD "Pass Any Exam. AC out B. True B. A. DVD media. False Answer: A QUESTION NO: 970 Of the following voltage pairings. AC in. AC out Answer: C Explanation: The AC in. DC in. DC out C. DC in. and CD media. AC in. Any Time. CSMA/CA D. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. Enhanced Startup Disk (ESD) D. you need to use Automated System Recovery (ASR).com 294 Ac tua lTe sts . DC out D. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP.CompTIA 220-701: Practice Exam C.co m .actualtests. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. OSI B. of power supplies and AC adapters? A.www. which one accurately represents the input and output." . ISO C. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage.

11a operates in the 5GHz range and 802.11d is not a commonly implemented standard. There is no such option as Complete backup.11g. Incremental D.www.actualtests.11b and 802.11a B. QUESTION NO: 973 Answer: B.co m .4GHz radio frequency range and are directly compatible with each other are 802. 802. 802.) lTe sts .4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Normal C. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. you need to select the normal backup type. Copy backs up all files but does not clear the archive bit. Any Time. Although Incremental backup clears the archive bit. Complete B. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11g tua Which of the following wireless IEEE standards operate on the 2.11b C." . 802.com 295 Ac A. 802. it only backs up files the files that have changed since the last backup. 802.11d D.

88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. 360KB B. 720KB C. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Perimeter security B. INSTALL. 1.EXE C.actualtests. Mantraps C.44MB. 2.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. WINNT." .88MB.www.44MB D.co m 296 . Any Time.BAT B.EXE D.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. Security zones D. It is the first layer of access control that is intended to delay or deter entrance into a facility. QUESTION NO: 977 "Pass Any Exam.CompTIA 220-701: Practice Exam A. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. . SETUP. The extended-density 3½? floppy diskettes can be formatted to 2. WINNT32.

www.com 297 Ac tua lTe sts . AUTO EXEC. and then remove it from laptop. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. ATT RIB D. BUS C. System. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.co m . Any Time. Ring D.BAT issues D.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. System files not found B. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. True B." . Star B.Only attributes on the file before you replace the file? A.Boot file issues Answer: C "Pass Any Exam. UNDELETE B. A. and ReaD. which command do you use to remove the Hidden. ERASE C.actualtests. Swap file issues OE. Configuration file issues C.

Smurf attack C. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. Which type of attack is probably occurring? A. Read Only C. m 298 . The server indicates that it has exceeded its session limit.www. Virus attack D. Hidden. TCPACKattack B. Any Time. False .actualtests. System "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol." . True B. False tua QUESTION NO: 983 lTe Answer: A sts A.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. True B. B.com Ac A. Archive D.

DSL D." .D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. What services are associated with these ports? (Choose two. True "Pass Any Exam. Refer to the following Internet connectivity methods. port 443 and port 80 have been disabled. eSATA and Express Card/54 are examples of hot pluggable devices A. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . Compression Answer: A.CompTIA 220-701: Practice Exam E. Dial-up Answer: C QUESTION NO: 987 USB. Satellite C. Any Time. Archive.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. You notice that among all of the other ports. and System attributes on the files. Read Only.) A.co m 299 . They are supported by NTFS files system. HTTPS Answer: C. FTP C. The attributes such as Encryption and Compression are not supported by FAT 32.actualtests. HTTP D. Telnet B.C.www.D QUESTION NO: 986 A. Cable B. QUESTION NO: 985 You are administering a system that has been locked down for security reasons.B.

Like DVD. Although some drives might not clearly key the receptacle for the Berg power connector. Any Time. the floppy drive requires no external access. D.co Answer: D m 300 . POST B.ROM drives. Because it is antiquated technology. B. LED Answer: B QUESTION NO: 990 Which of the following password. floppy disk drives can no longer be purchased new." . BIOS D.www. LDAP Answer: C "Pass Any Exam. CRT B. is necessary to be entered before booting into the operating system? A. you must insert the connector correctly or the drive can be damaged.actualtests.com Ac tua lTe sts QUESTION NO: 989 . floppy drives have a 5.25-inch form factor and must be installed in the larger drive bays C. CCFL C. User Accounts C. Like a hard drive. once setup. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A.CompTIA 220-701: Practice Exam B. LCD D. Hide answers/explanations Atypical backlight technology is A.

one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. which statement concerning CPU and RAM configuration is most true? A. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Roaming profile B." .www. the portable computer will automatically connect to a wireless network. C. "Pass Any Exam. Hardware profile C. if it is used in a hotel or on an airplane. modern operating system on a computer lacking mutable secondary storage? A. B. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Any Time. Network C.co m 301 . D.com Ac tua lTe sts . however. a portable computer with a docking station is generally connected to a local wired network. Live CD B. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module.actualtests. Floppy D. For example. Which of the following feature enables that? A.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Driver signing D.

Remove LCD C. FTP B. Remove DVD.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam." . VPN C. what is your recommendation so as to avoid the potential damage during transit? A. Any Time. malicious software that monitors Internet surfing habits C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. a customer calls you and is wondering what requires special attention if he wants to ship a laptop.com 302 Ac tua lTe A. During your working hours. HTTP sts . malicious software that changes the user's home page D. As an experienced technician.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. Remove Backlight D. WAN D. Remove PC card adapters B.www. malicious software that is self-replicating and self-propagating B.actualtests.

Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. D. A VPN is a secured line of communication between two points through a public network.co m 303 . A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Subnet mask C. IP address B. B.) A.com Ac tua lTe Refer to the following descriptions. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.www. C. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. DNS server Answer: A. True B. C:\Win\System32 "Pass Any Exam. Any Time.B A. C:\System\Windows32 C.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. C:\System32\Win B.actualtests. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 ." . Default gateway D. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.

This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Illegal operation D. SPGA "Pass Any Exam. Socket479 B.CompTIA 220-701: Practice Exam D. System lock-up sts When a Windows-based application attempts to access memory another program is using. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows.actualtests.com Ac tua lTe A. Any Time.www. It also occurs when a program tries to access a memory address which does not exist. LPGA D. Inverter C. Screen D. Backlight B. what is the error that will be generated? . Windows protection error B." .co QUESTION NO: 1002 m 304 . QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. General protection fault C. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. ZIF C.

Double-sided.co m 305 .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format.www. Controller C. Moving the mouse pointer to the top of the Taskbar. Host adapter Answer: A "Pass Any Exam. Hard disk D. No other given options can store roughly more than 17GB of data. Double-sided. double-layer DVD+R B.R D. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A." . Double-sided. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Single-sided. Drive interface B.actualtests. Left-clicking the mouse and double-clicking the Taskbar C. The dual layer capacity of Blu -ray disk is 50 GB. single-layer DVD.com Ac A. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Right-clicking the mouse and dragging the Taskbar to make it bigger B. Any Time. and then clicking and dragging D. single-layerBlu-ray disc C. pausing until the pointer turns into a double-headed arrow.

CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk.co m . Any Time. Spilled liquid B. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Improper manufacture C. Biometrics "Pass Any Exam. Perimeter security D. and a host adapter. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. 23 D. What is usually a cause of this? A." . 21 B. you explain. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. you decide to use your firewall to block the Telnet protocol. QUESTION NO: 1007 To increase security. you notice a discolored area. 22 C. you're trying to educate users on the importance of security.www. A HDD magnetically stores data on discs that are known as platters.actualtests. Which port will you need to block to prevent Telnet from being used? A.com 306 Ac tua lTe sts . take advantage of human shortcoming to gain access that should otherwise be denied. Power surge D. You explain to them that not every attack depends on implementing advanced technological methods. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Some attacks. What term do you use to describe attacks of this type? A. Social engineering B. controller. IDS system C.

CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. lTe sts .actualtests. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.co m 307 . /? B. which can connect up to __peripherals in a daisy-chained topology. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.www. to describe their 1394 products.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. This is because it is not only high speed but also supports isochronous data. 63 D. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. /help C. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. A. 127 C." . which means delivering data at a guaranteed rate. Other companies make use of other named such as i. such as video devices. 15 B. It was used with trademarked name FireWire.link and Lynx. Any Time. /and D.

Tracert D.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Left-click a directory and choose Find. Ipconfig C. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics.actualtests. Any Time.exe at the command prompt. Ink cartridge B. sts . This ink is fired through Ink Cartridge. B." . Daisy wheel D. how can you start a search for files and folders? A. Ping B.co m 308 . Click Start-> All Programs-> Search.www. Toner cartridge C. Click Start-> Search. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Answer: D "Pass Any Exam. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). D. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Run search. C.

Display an OSHA poster in a prominent location. Ensure that there are no safety hazards in your path. Class B C." . D.co m You have a computer with the IP address 171. AT system connector B. This is not a valid IP address . D.actualtests.www. which of the following are good procedures to follow? (Choose all that apply. Provide properly maintained tools and equipment. C.) A. Answer: B.1.com 309 Ac tua lTe sts A. Any Time. Lift by bending over at the waist. Class C D. What class is this address? . Keep records of accident reports. B.) A. Use a cart for heavy objects.18.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Class A B.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Answer: C. C. Carry monitors with the glass face away from your body. Berg "Pass Any Exam. B. Attend yearly OSHA safe work environment seminars.C.226.

actualtests. A bad erasure lamp D. What two things are the most likely causes of this problem? (Choose two. to a laptop.D QUESTION NO: 1022 "Pass Any Exam.) A. Any Time.com Ac tua lTe sts The docking station adds expansion capabilities.co m Answer: C 310 .www. For example. S1 B. . False Answer: A QUESTION NO: 1021 When you print documents on your laser printer.CompTIA 220-701: Practice Exam C. True B. without sacrificing the mobile computing functionality of the machine." . Molex D. you see residue from previous images on the output. A faulty transfer corona wire B. as well as additional ports. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. S2 C. A broken cleaning blade Answer: C. S4 QUESTION NO: 1020 A. An overheating printer C. S3 D. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.

The technician will get back to them as soon as possible. Inform the customer that others are waiting. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A.actualtests. SATA hard drives most often use the same type of power connector as PATA hard drives. C. B. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Memory cards C. there is something wrong with it.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A.com 311 Ac tua lTe sts . The 4 pin Berg connectors provide power "Pass Any Exam. Recently. B. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. the customer is anxious to know when he might come back to pick up his computer. What is the best answer to that? A.co m . D. SoliD.state drives D. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. while Berg connectors are used with floppy drives. Before leaving the Repair Center. Ask the customer when they would like to have the work completed. D." . Ask the customer to check daily to see when it is completed. but he has no idea what the problem is. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Any Time. So. Therefore they use Molex connectors.www. you are responsible for fixing the problem. C. Molex connectors are used with PATA hard drives. he takes the computer to the Repair Center and as a technician. Give the customer an estimated time for repair based on the technicians assessment. Thumb drives B.

Both SATA Power connector and Molex connector cannot be used on the same drive. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting.co m .000 volts to feel a shock. The charge below 3. lTe sts . It also allows you to write notes directly on the screen with a special pen called stylus. 300. 3. It has a fliparound screen and can be held like a large notebook. 30. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors." . SATA hard drives and PATA hard drives do not use the same type of power connector.000 volts is below human sensation.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. Tablet C. "Pass Any Exam.CompTIA 220-701: Practice Exam supply to floppy drives. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.000volts D. Netbook D. Luggable B.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A.www. The P8 and P9 connectors are used by AT-based motherboards. Any Time. 300volts B. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.actualtests.000volts C.

" .actualtests.com Ac tua lTe sts . False Answer: A "Pass Any Exam. eSATA and Express Card/54 are examples of hot pluggable devices A.www. True B. Any Time.co m 313 .CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.

Sign up to vote on this title
UsefulNot useful