Veritas NetBackup™ Administrator’s Guide, Volume II

for Windows

Release 6.5

12308282

Veritas NetBackup Administrator’s Guide, Volume II
Copyright © 1993-2007 Symantec Corporation. All rights reserved. NetBackup 6.5 Symantec, the Symantec logo, and NetBackup are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. THIS DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID, SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. The Licensed Software and Documentation are deemed to be “commercial computer software” and “commercial computer software documentation” as defined in FAR Sections 12.212 and DFARS Section 227.7202. Symantec Corporation 20330 Stevens Creek Blvd. Cupertino, CA 95014 www.symantec.com Printed in the United States of America.

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32 AUTO_PATH_CORRECTION ..............27 NetBackup administration options ........................22 NetBackup catalogs ............................................................................................................................................32 AUTO_UPDATE_ROBOT .........................................................................................................................................................................................23 Adding a media server .......................28 NBRB_REEVAL_PERIOD ....28 NBRB_REEVAL_PENDING .................................................................................conf options for media servers .15 Media multiplexing for a schedule .....28 NBRB_FORCE_FULL_EVAL ........................27 NBRB_CLEANUP_OBSOLETE_DBINFO ..........34 CLUSTER_NAME ....................13 When to use multiplexing ....28 NBRB_RETRY_DELAY_AFTER_EMM_ERR .....20 Using multiple media servers with one master server ......33 CLEAN_REQUEST_TIMEOUT ..........................................................................................................................33 AVRD_SCAN_DELAY .............................................................................................................................................30 ADJ_LSM .................................................................................................................................................................................15 Other configuration settings to consider using multiplexing ....................23 Registering a media server ......................................................14 Maximum streams per drive for a storage unit .............................................21 Software on each server ...........................................................................................................................................................................................30 ACS_mediatype ....................................................................34 .....................................................................................................................................18 Demultiplexing ...........19 Using multiple NetBackup master servers ......14 How to configure multiplexing ....29 vm.....................34 CLIENT_PORT_WINDOW ..............................................25 NetBackup configuration options .................................................................................................................................Contents Chapter 1 Additional configuration Multiplexing ....................30 API_BARCODE_RULES .....................................................28 NBRB_ENABLE_OPTIMIZATIONS ............................................................................................................................................................................29 REQUIRED_NETWORK .....................................................................................31 AUTHORIZATION_REQUIRED ..........................................................................................................................29 NBRB_MPX_GROUP_UNLOAD_DELAY ...........................33 AVRD_PEND_DELAY ...........................................................................................

........................................................................................................................... 43 Example vm.................................................. 35 DAYS_TO_KEEP_LOGS ........................................... 54 Policy configuration ......................................................................................................................... 36 ENABLE_ROBOT_AUTH ........... 43 TLM_mediatype ........ 41 SERVER .......................................................................................... 46 Configuring the NetBackup master server ...................... 35 DAS_CLIENT ............ 50 Specifying the locale of the NetBackup installation .......................................................... 40 REQUIRED_INTERFACE ....................................... 40 PREVENT_MEDIA_REMOVAL ....................... 47 Configuring a dynamic Microsoft Windows client .......................................................... 55 Image catalog ............................................................................................................................................................................................. 49 Configuring email notifications ................................................................................... 39 PREFERRED_GROUP ............................................................. 55 Catalog backup information .............................................................................................. 37 INVENTORY_FILTER .............................. 49 Configuring a dynamic UNIX NetBackup client ................................................conf file ........................................................................................................................................................................... 42 SSO_DA_RETRY_TIMEOUT .......................................................................... 36 EMM_CONNECT_TIMOUT ......................... 44 Disabling direct I/O ......................................... 45 Setting up dynamic IP addresses and host names .... 39 MM_SERVER_NAME ............................................................................................................................................... 37 MAP_ID ............................................... 43 VERBOSE ............................. 55 ........................................................................................................................................................................ 36 EMM_RETRY_COUNT ....... 43 TLH_mediatype .......................................................................................... 36 EMM_REQUEST_TIMOUT ............................ 54 How NetBackup uses host names ............................................................................................................................................................................ 45 Dynamic host name and IP addressing .... 42 SSO_HOST_NAME .......................................... 43 Direct I/O for backups ........... 54 Qualifying host names ................................................................ 41 SSO_DA_REREGISTER_INTERVAL ................................... 38 MEDIA_ID_PREFIX ............................................................................................................................................................. 40 RANDOM_PORTS ....................................................................................6 CONNECT_OPTIONS ................ 55 Error catalog ................................................................................................................ 51 Chapter 2 Reference topics Rules for using host names in NetBackup ......... 37 MAP_CONTINUE_TIMEOUT ........................................................................ 38 MEDIA_ID_BARCODE_CHARS ...................................................................................................

.........................60 Network transfer plus end-of-backup-processing rate ............59 Transfer rate ..........................................................................................................................................85 Performance and troubleshooting .....................................................cmd ..........................................67 NetBackup notify scripts ..................................................79 mail_dr_info............................................................................................................................................61 Total transfer rate ....................61 Examples ............................................................65 To prioritize queued jobs ........................87 Requirements for using TapeAlert ...............................................7 How to update NetBackup after a host name changes ..............................................................................cmd ...cmd ............cmd ..........................................................................cmd ...76 dbbackup_notify...74 bpend_notify...........................................................................................................................81 parent_end_notify..........................................................................................................................................................................................65 Building the worklist (Queue) ..................58 Effects of a non-NetBackup tar ...................bat (Microsoft Windows clients only) ...................................62 How NetBackup builds a worklist ......................................................................87 .................................87 TapeAlert log codes .............82 session_notify..............................................................................................85 Device management ............................................66 Determining backup media requirements ........................................70 bpstart_notify........................................................................86 Using TapeAlert .....................................61 Using the system monitor ......................................................68 backup_notify...................................................83 session_start_notify........................................................................................................................58 Factors that affect backup time ..................................56 Special considerations for Domain Name Service (DNS) ..............81 parent_start_notify..............83 userreq_notify..........................................cmd ..80 nbmail..................................cmd ..............................................................56 Reading backup images with tar ........................................................59 Device delays .....cmd ..................................................................................................................bat (Microsoft Windows clients only) .......................................................................................................................................................78 diskfull_notify...........................................................72 bpend_notify (UNIX clients only) ............82 restore_notify......................................59 Total data ................................................................................................................83 Media and device management best practices .............................................................................69 backup_exit_notify................................................60 Network transfer rate ..................................................................................69 bpstart_notify (UNIX clients only) ........................84 General practices ..................cmd ........60 Determining NetBackup transfer rate ...........cmd .....................................................................................................................................................................cmd ........84 Media management .......................................cmd .

...................................................... 114 Checking for data loss .............................................................100 Example barcode rules ................ 98 Barcode rules ........................................................................................................ 96 Scratch pool usage ............................................................... 91 Frequency-based cleaning .................................................................................................................. 111 Forcing a release ................................................................................. 93 Using a cleaning tape ................................................................... 112 SCSI reservation logging ................................................... 91 TapeAlert cleaning ...................... 114 Server operating system limitations ......................................... 98 Barcode advantages .................................................................................................................................................................................................................................... 94 Rules for assigning volume groups .................................... 102 Decommissioning a media server ....................................................................................................................................................... 110 SCSI reservation conflicts ................................................................ 91 Library-based cleaning ............................................................................................................. 91 TapeAlert and frequency-based cleaning ..................................................................................................................................... 109 SPC-2 SCSI reserve commands ......................................................................................... 102 Changing your hardware configuration .......................................................................................................................... 98 Barcode best practices ............................................... 97 Barcode overview .......................................114 ..........................8 Drive cleaning overview ......................................................................................................... 92 Frequency-based cleaning limitations ......................... 92 Operator-initiated cleaning ........................ 94 Volume pool and volume group example .................................................................................................................................................................... 93 Volume pools .. 108 SCSI persistent reserve commands ....................104 How NetBackup selects drives .......................... 106 How NetBackup reserves drives ............................................................... 107 SCSI persistent reserve process ...................................... 109 SCSI persistent reserve conflicts .............................................................................................. 93 Volume pool and volume group overview ..... 90 Reactive cleaning (TapeAlert) ............................................... 96 Scratch pool example .................................................................................................................... 100 Media ID generation rules ........................................................... 112 SCSI reserve requirements and limitations ...................................................................................................................... 111 Breaking a reservation .............................. 102 Controlling hardware compression .................. 99 NetBackup actions for barcodes ................................................................................ 94 Volume groups .......................................................................... 109 SPC-2 SCSI reserve process .............102 Replacing devices ......................... 95 Scratch volume pools ................................................................................... 99 Checking barcodes ....................................................

.............................................................................................................................................................................................................122 Media Manager commands ...............................................................................................................................126 Viewing and verifying the device configuration ..............................................120 QIC/WORM tape format .................115 Common configuration problems .....126 Device discovery and shared tape drives ...............................................................................................................................141 System requirements ......................................................................................................................................115 Configuring SCSI reserve .................124 Devices that can be discovered ................9 Possible data loss causes ...................................................120 Optical media format ...141 Server and client installation ...........................125 Device discovery in the Device Configuration Wizard ..............117 Media selection using stand-alone drive extensions ..................................................................................................127 Adding devices without discovery ..........................127 Device mapping file .............116 Selecting media in robots .............................................................................128 Correlating devices and device files on UNIX hosts ...............117 Selecting media in stand-alone drives ...........................................................................116 Spanning media ......................................125 Device discovery in NetBackup ..............................130 Chapter 3 UNIX reference topics Cross mount points .........................115 How NetBackup selects media ...........................................................134 Exclude and include lists on UNIX clients ..............................................................141 ...................................................................136 Creating an exclude list on a UNIX client ...................................136 Creating an include list on a UNIX client ..........128 Correlating devices and names on Windows hosts ...............139 Schedules for user backups or archives .....124 Device serialization .................140 Chapter 4 Using NetBackup with AFS Installation ...............121 Fragmented backups ..................................................121 Multiplexing format ..................................................................................................121 Spanning tapes ...................................................................................122 Device discovery overview .......................................................................................118 Media formats ...................................................................................................................................128 Correlating tape drives to device files or addresses ......................................120 Standard tape format ................................................................................................................................................................................................................................................................................................................................................................114 Checking for tape and driver configuration errors ...................................................................................................................................141 Configuration ....................

...................................................................... 154 To modify diskette sets for use with multiple Windows 2000 computers 155 Creating a bootable CD image .............................................................................. 163 Step 3: Disaster recovery wizard .......................... 152 Creating IDR media ................................................................................................10 General policy attributes ...................... 144 Restores ....................... 142 Backup selections ........ 144 Backups ...............0 and later .............161 Step 1: Boot your computer ..................................................................................................................................................................144 Manual backup ................. 145 Notes about restores ........................................................................................................................................................................................................................................................................................................................................................................................ 148 Supported Windows editions ............................ 142 Regular expressions ........................................ 162 Step 2: Windows setup in IDR recovery ............................................................................. 142 Client list ........................................................................ 150 About the DR files .......... 144 Backups and restores ................ 150 Configuring NetBackup policies for IDR .... 158 Updating a bootable CD ............................................................................................... 164 Notes on altering hard drive partition sizes ................................................. 149 Overview of IDR use .......................................................157 Updating IDR media ................... 142 Backup selection list directives .... 145 Troubleshooting .....................................................145 Troubleshooting backups ........................................................ 151 Backing up the protected computer ........................................................................................ 144 Restore from the NetBackup for AFS client ......................................... 158 Updating bootable diskettes ...... 148 Requirements for IDR ................................................................................... 144 Automatic backup ............................................................................................................................. 146 Chapter 5 Intelligent Disaster Recovery Changes for NetBackup 6.................... 160 Using drfile................................................................................................................................................. 143 Exclude and include lists ........................................................................................................................................................................................................................ 152 Choosing the bootable media ................................................................................... 146 Troubleshooting restores .................................................................................................................................exe to create or update a DR file ..............................160 Recovering your computer .................................................. 159 Updating IDR diskettes only .................................................................... 144 Restore from the NetBackup master server ................................................................................................................................................ 167 ................................................................................... 156 Creating IDR diskettes ..................................................... 153 Creating bootable diskettes ................

............................................168 Recovering IBM computers ................169 ....................11 Notes on recovering specific platforms ..............................................................................................................................169 IDR frequently asked questions ....................................................167 Recovering the dell PowerEdge 6100/200 with RAID ...........................168 Recovering Compaq computers ...

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. are optional. in most instances.Chapter 1 Additional configuration This chapter explains settings that. Multiplexed and unmultiplexed backups can reside on the same volume. The sections in this chapter include the following: ■ ■ ■ ■ ■ ■ ■ ■ ■ “Multiplexing” on page 13 “Using multiple NetBackup master servers” on page 20 “Using multiple media servers with one master server” on page 21 “Adding a media server” on page 23 “NetBackup configuration options” on page 27 “Direct I/O for backups” on page 44 “Dynamic host name and IP addressing” on page 45 “Configuring email notifications” on page 50 “Specifying the locale of the NetBackup installation” on page 51 Multiplexing NetBackup multiplexing sends concurrent backups from one or several clients to a single storage device. NetBackup multiplexes the backups sequentially onto the media. Separate volume pools or media IDs are not necessary.

which normally reduces client performance. Clients Disk Server Removable media or magnetic disk Disk Disk When to use multiplexing Multiplexing is generally used to reduce the amount of time that is required to complete backups. Note: To reduce the impact of multiplexing on restore times. How to configure multiplexing Multiplexing must be set in two places in the NetBackup configuration: . multiplexing reduces the time each job waits for a device to become available. incremental backups). set the storage unit maximum fragment size to a value smaller than the largest allowed value. The performance in the following situations would be improved by using multiplexing: ■ Slow clients.14 Additional configuration Multiplexing No special action is required to restore a multiplexed backup. Multiple slow networks. ■ ■ Multiplexing reduces performance on restores because it uses extra time to read the images. Therefore. In addition to providing parallel data streams. Many short backups (for example. the storage device transfer rate is maximized. The parallel data streams take advantage of whatever network capacity is available. Instances in which NetBackup uses software compression. are also improved. NetBackup finds the media and restores the requested backup.

The value is set for each storage unit. The number can range from 1 through 32. The maximum concurrent jobs that can run on a storage unit equals the Maximum Streams Per Drive value. see “Enable multiplexing” on page 228 in the NetBackup Administrator’s Guide. it does not take effect until the next time a schedule runs. memory is also important. Volume I. other drives are available for non-multiplexed jobs. . The Media Multiplexing value specifies the maximum number of backups from the schedule to be multiplexed onto any single drive in the configuration. Regardless of the setting on a schedule. reduce the Maximum Streams Per Drive setting for the storage unit.Additional configuration Multiplexing 15 ■ ■ Storage unit Schedule Note: If you change these values. multiplied by the number of drives. where 1 is the default and specifies no multiplexing. the maximum jobs that NetBackup starts never exceeds the Maximum Streams Per Drive value for the storage unit. specify a Media Multiplexing value for each schedule. Because extra buffers are required. If multiplexed jobs are confined to specific drives. where 1 is the default and specifies no multiplexing. Consider the following to estimate the potential load that multiplexing can place on the central processing unit: ■ The maximum concurrent jobs that NetBackup can attempt equals the sum of the concurrent backup jobs that can run on all storage units. The Media Multiplexing setting ranges from 1 through 32. Maximum streams per drive for a storage unit The Maximum Streams Per Drive setting for a storage unit specifies how many backups NetBackup can multiplex onto any single drive in the storage unit. Volume I. If the server cannot perform other tasks or runs out of memory or processes. ■ Media multiplexing for a schedule In addition to the Maximum Streams Per Drive setting for a storage unit. For more information. NetBackup attempts to add multiplexed jobs to drives that are already use multiplexing. see “Media multiplexing” on page 148 in the NetBackup Administrator’s Guide. Choose a value that is based on the ability of the central processing unit to handle parallel jobs. For more information.

16 Additional configuration Multiplexing When NetBackup multiplexes jobs. it continues to add jobs to a drive until the number of jobs on the drive matches either of the following: ■ This schedule’s Media Multiplexing setting. In the following figure. ■ . when the Schedule A limit is reached on Drive 1. NetBackup sends jobs to other drives. unshaded numbers denote a job starting. NetBackup adds Schedule A jobs to Drive 2. Shaded numbers denote job completion. 1 denotes the start of job A1 on Drive 1. For example. 9 denotes the completion of job A1 on Drive 1. NetBackup can add jobs from more than one schedule to a drive. If the limit is reached for a drive. The storage unit’s Maximum streams per drive setting. In the following figure.

However. Jobs B1 and B2 for client fox start on drive 1. 11 12 Job A3 from client cat finishes on drive 2 and job B1 from client fox finishes on drive 1. Storage unit max mpx is reached for this drive. Job A5 from client cat starts on drive 1. Schedule A Media Multiplexing limit of 2 is reached for this drive. If multiplexed jobs are confined to specific drives. Jobs A1 and A2 from client dog finish on drive 1. NetBackup attempts to add multiplexed jobs to drives that already use multiplexing. job A5 starts on Drive 1. All jobs are now running for schedule B. Schedule A Media Multiplexing limit of 2 prevents job A5 from starting on Drive 2. Jobs A3 and A4 from client cat start on drive 2. so a client can have multiple data streams. 1 3 5 7 2 4 6 8 Jobs A1 and A2 from client dog start on drive 1. 13 . Storage Unit Max mpx is reached for drive 2. other drives are available for non-multiplexed jobs. jobs B1 and B2 for client fox 9 10 continue to run. Therefore. Schedule A Media Multiplexing limit of 2 prevents job A5 from starting on drive 1. assume that Allow Multiple Data Streams is enabled. JobA5 is the last job for schedule A. Also.Additional configuration Multiplexing 17 Figure 1-1 Schedule A Media Multiplexing per drive = 2 dog 1 2 9 10 Multiplexing and schedules Storage Unit Max mpx per drive = 4 A1 A2 A5 13 Drive 1 B2 6 B1 Schedule B Media Multiplexing per drive = 4 fox 5 12 cat 3 11 A3 Drive 2 4 A4 B4 8 B3 7 otter Assume schedule A begins first (note that the schedules can be in the same or in different policies). Schedule A Media Multiplexing limit of 2 is reached for this drive. Job B2 is the only job currently running on drive 1. Jobs B3 and B4 from client otter start on drive 2.

Volume I. NetBackup does not perform the other jobs that are in the set.) Other configuration settings to consider using multiplexing Limit jobs per policy Set Limit Jobs Per Policy high enough to support the specified level of multiplexing. the client setting does not affect multiplexing. see “Limit jobs per policy” on page 104 in the NetBackup Administrator’s Guide. (A1 in this example. the maximum number of jobs that are permitted on the client would be reached before the multiplexing limit is reached for the storage unit.18 Additional configuration Multiplexing Note: If the backup window closes before NetBackup can start all the jobs in a multiplexing set. then only the first queued and active job starts and completes. For more information. Maximum jobs per client The Maximum Jobs Per Client property limits the number of backup jobs that can run concurrently on any NetBackup client. it prevents NetBackup from fully using the storage unit’s multiplexing capabilities. see “Maximum data streams” on page 386 in the NetBackup Administrator’s Guide. Figure 1-1 on page 17 assumes that the Activity Monitor shows A1 through A5 as queued and active. The property specifies how long the server waits for additional restore requests of files and raw partitions in a set of multiplexed images on the same tape. Maximum Jobs Per Client appears on the Global properties dialog box. In this case. For more information. If only A1 and A2 start before the window closes. . Maximum jobs this client You can also set the maximum number of jobs that are allowed on a specific client without affecting other clients. If the window closes before any jobs have started. For example. consider a case where jobs from different schedules on the same client go to the same storage unit. Delay On Multiplexed Restores appears on the General Server properties dialog box. However. Volume I. NetBackup completes only the jobs that have started. When the maximum number of jobs on the client is reached. MPX restore delay The Delay On Multiplexed Restores property applies to multiplexed restores. Usually.

Note: If you use the bpduplicate command instead of the NetBackup Administration Console. . (The target can also contain other backups. When duplication is complete. the target contains a single demultiplexed copy of each duplicated backup.) The duplicate copy can be made into the primary copy. do not include the -mpx option on that command.Additional configuration Multiplexing 19 Demultiplexing Demultiplexing speeds up future restores and is useful for creating a copy for off-site storage. Do not select Preserve Multiplexing in the Setup Duplication Variables dialog box when backups are duplicated. Duplication allows one multiplexed backup at one time to be copied from the source media to the target media. Use duplication to demultiplex a backup.

The following figure shows a multiple-server configuration where the two sets of networks (A1/A2 and B1/B2) each have enough clients to justify separate servers.20 Additional configuration Using multiple NetBackup master servers Using multiple NetBackup master servers For a large site. You divide the clients between the servers as necessary. Workstations Network A1 Mass Storage NetBackup Master Server A Workstations Network A2 Mass Storage Network B1 Workstations Router Workstations Network B2 NetBackup Master Server B . In this environment. You can also create a configuration where one server is the master and the other is a media server. you can use multiple NetBackup master servers to optimize the backup loads. the two NetBackup server configurations are completely independent.

A common alternative strategy is to install extra peripherals on the clients that produce large amounts of data.Additional configuration Using multiple media servers with one master server 21 Using multiple media servers with one master server You can set up a NetBackup protection domain as follows: ■ ■ One master server. a client can have backups directed to any device on any server in the group. which send their data to the media servers. . which write the backup images to disk or removable media. A NetBackup master server is a media server for itself but cannot be a media server for another master server. which reduces network traffic because the data does not traverse the network. its NetBackup media servers. They may have peripheral devices to provide additional storage. The master server directs the data from the client to the client’s peripherals. and its NetBackup clients. Multiple protected NetBackup clients. This strategy also distributes the backup load between the master and the media servers. ■ A protection domain refers collectively to the NetBackup master server. Multiple media servers. which controls all backup scheduling. In a group of NetBackup servers. Two important points to remember about master and media servers: ■ ■ There can be only one master server in a group.

Install NetBackup server software on each NetBackup server that has a peripheral that you want to include in a storage unit. . and Restore user interface from a Windows client that has the Remote Administration Console installed. The NetBackup installation program has choices for master and media server installation. Software on each server Applies to NetBackup Enterprise Server only. Administration Interface* User Interface (BAR) Master Server NetBackup Catalogs Configuration files Image database User Interface (BAR) NetBackup Client Storage Device Information in relational databases (about devices. volumes) Administration Interface* User Interface User Interface (BAR) Storage Device NetBackup Media Server NetBackup Media Server Storage Device Remote Admin Console* Remote Admin Console* * You can also use the Backup.22 Additional configuration Using multiple media servers with one master server The following figure shows where software is installed and where the NetBackup catalogs are located (by default). The following topics provide more details on master and media servers and a procedure to configure them. Archive.

see the vendor’s documentation. configure devices and volumes. add the new media server to the additional servers list on that host. For help. to add the new media server to clients. The catalogs include the media and the volume database (emm_data. Adding a media server The following section applies to NetBackup Enterprise Server only. The volume database contains the media usage information and the volume information that are used during the backups.db). do the following: a Select NetBackup Management > Host Properties > hosttype. If the EMM server resides on a host other than the master server.Additional configuration Adding a media server 23 NetBackup catalogs Applies to NetBackup Enterprise Server only. Prepare the device drivers on the new media server host’s operating system as explained in the NetBackup Device Configuration Guide. select Clients. To add the new media server to the additional servers list. For example. ensure that the host name you use in NetBackup matches the host name in your TCP/IP configuration. If the new media server is part of a server group. To add a media server 1 On the new media server host. attach the devices and install any software that is required to drive the storage devices. The master server is the default location for the NetBackup catalogs. Note: To avoid problems with NetBackup. Use the following procedure to add a media server to an existing NetBackup environment. add it to the additional servers list on all media servers in the group. 2 3 . and backup or restore clients. Note: The NetBackup Enterprise Media Manager service must be active when you add a media server. Add the new media server to the additional servers list of the master server and of the clients the new media server backs up.

h Click OK. To select more than one host. and the media servers on which you added the new server name. On the master server. 4 5 6 7 8 9 Restart the NetBackup services on the master server. Install the NetBackup media server software as explained in the NetBackup Installation Guide. Volume I. Volume I. do the following to the NetBackup configuration: . add the new media server name by using a SERVER entry in the bp. Click Add next to the Additional servers window and type the name of the new server. hold down the Shift key and select all the hosts that you want to change in the right pane. see “Servers properties” on page 467 in the NetBackup Administrator’s Guide. Click Close. c d e f g Select the Servers properties. Configure the volumes as explained in “Media” in the NetBackup Administrator’s Guide. Select Actions > Properties. Click Add to add the server to the additional server list for all selected hosts.24 Additional configuration Adding a media server b Select the host that you want to change in the right pane. Configure the drives and robots as explained in ”Devices” in the NetBackup Administrator’s Guide. Volume I.ini file. the EMM server. For more information. On NetWare target clients.

Paths on a Windows media server: media_server_name:install_path\NetBackup\db media_server_name:install_path\NetBackup\var media_server_name:install_path\Volmgr\database Where install_path is the directory where the NetBackup software is installed on the media server. To register a media server 1 2 Start the EMM service on the EMM server. the media server is not registered. Registering a media server If the EMM server is not running when you add a media server. “NetBackup Catalog” on page 273 in the Administrator’s Guide. For more information. You cannot discover. configure. and manage devices. c 10 Test your configuration by performing a user backup or a manual backup that uses a schedule that specifies a storage unit on the media server. cold catalog backup method: Add the catalog paths for the media server to the NetBackup catalog backup configuration.major_level. run the following command (use the host name of the media server): nbemmcmd -addhost -machinename hostname -machinetype media -masterserver server_name -operatingsystem os_type -netbackupversion level. You must register the media server with the EMM server. see Chapter 4. Volume I. Always specify the media server as the media server for the storage unit.minor_level . On the EMM server host.Additional configuration Adding a media server 25 a b Add storage units to the media server. To use the offline. hot catalog backup method: NetBackup enters the paths automatically. Enter the catalog paths if necessary: To use the online. Paths on a UNIX media server: media_server_name:/usr/openv/netbackup/db media_server_name:/usr/openv/var media_server_name:/usr/openv/volmgr/database Configure the NetBackup policies and schedules to use the storage units that are configured on the media server.

ensure that the host name you use in NetBackup matches the host name in your TCP/IP configuration. . For nbemmcmd command usage. see NetBackup Commands for UNIX and Linux or NetBackup Commands for Windows.26 Additional configuration Adding a media server Note: To avoid problems with NetBackup.

conf file) NetBackup administration options The following NetBackup configuration options cannot be configured by using the NetBackup Administration Console. Options for configuring media and device management in the vm. ■ ■ NetBackup administration options Media and device configuration options (vm. then use bpsetconfig to change the entries as needed.conf file as explained in this chapter. The vm. However. Generally. these options are configured in the NetBackup Administration Console. use the bpgetconfig command to obtain a list of configuration entries. some options cannot be configured by using the NetBackup Administration Console.conf file contains configuration entries for media and device management.Additional configuration NetBackup configuration options 27 NetBackup configuration options NetBackup configuration options allow an administrator to customize NetBackup to meet specific site preferences and requirements. The commands are described in NetBackup Commands for Windows. . To change a default value. under Host Properties.

a pending request queue can include. jobs awaiting resources. NBRB_FORCE_FULL_EVAL The NBRB_FORCE_FULL_EVAL entry serves as a performance tuning option for the Intelligent Resource Manager. NBRB_REEVAL_PENDING The NBRB_REEVAL_PENDING entry serves as a performance tuning option for the Intelligent Resource Manager.) For example. No equivalent exists in the NetBackup Administration Console host properties.28 Additional configuration NetBackup configuration options NBRB_CLEANUP_OBSOLETE_DBINFO The NBRB_CLEANUP_OBSOLETE_DBINFO entry serves as a performance tuning option for the Intelligent Resource Manager. . and if no other requests or resources have been released. NBRB_ENABLE_OPTIMIZATIONS The NBRB_ENABLE_OPTIMIZATIONS entry serves as a performance tuning option for the Intelligent Resource Manager. For example. This entry indicates the number of seconds that can elapse between full evaluations of all NetBackup Resource Broker (nbrb. No equivalent exists in the NetBackup Administration Console host properties. No equivalent exists in the NetBackup Administration Console host properties. (Default: 1800 seconds/30 minutes. No equivalent exists in the NetBackup Administration Console host properties. No equivalent exists in the NetBackup Administration Console host properties. NBRB_REEVAL_PERIOD indicates the time between evaluations if an outstanding request is not satisfied. using no cached EMM information. Default: 5 minutes passes before the initial request is reevaluated. NBRB_REEVAL_PERIOD The NBRB_REEVAL_PERIOD entry serves as a performance tuning option for the Intelligent Resource Manager and NetBackup Resource Broker (nbrb. full evaluations include matching job resource requests with available resources. Default: 1 (true). This entry indicates whether the Resource Broker caches states of resource requests.exe) queues. This entry indicates the number of seconds (default: 60) that can elapse between the cleanup of obsolete information in the NetBackup Resource Broker (nbrb) database. This entry indicates the number of seconds (default: 60) that can elapse between evaluations of the pending request queue.exe).

exe) waits for a new job to appear before a tape is unloaded.0 and a backup network at 192. NBRB_MPX_GROUP_UNLOAD_DELAY The NBRB_MPX_GROUP_UNLOAD_DELAY entry serves as a performance tuning option for the Intelligent Resource Manager. This entry indicates how long NetBackup waits after an EMM error before attempting again.0.132.132. Media mount timeout is used. an environment may contain a production network at 145.14. This entry indicates the number of seconds that the NetBackup Resource Broker (nbrb. Volume I for more details. This host property is found in the NetBackup Administration Console under NetBackup Management > Host Properties > Select master server > Timeouts > Media mount timeout. See Chapter 7 in the Administrator’s Guide.exe uses the maximum value of NBRB_MPX_GROUP_UNLOAD_DELAY and the Media mount timeout host property setting when unmounting the tape.0 Note: If the variable is set and the network is not available.) The error must be one where a retry is possible. not NBRB_MPX_GROUP_UNLOAD_DELAY.28. For example. (Default: 60 seconds. nbrb. all connections fail and no backups are performed. REQUIRED_NETWORK The REQUIRED_NETWORK entry specifies the required route for backup traffic in an environment where the network traffic is segregated.28. The RE_READ_INTERVAL entry determines how often NetBackup checks disk storage units for available capacity.21. For example. No equivalent exists in the NetBackup Administration Console host properties. To indicate that NetBackup should use only the backup network.) This setting can help avoid unnecessary reloading of tapes and applies to all backup jobs.conf file: REQUIRED_NETWORK = 192. (Default: 10 seconds. add the following entry in the bp. if a media server is down. . Default: 300 seconds (5 minutes). During restores.Additional configuration NetBackup configuration options 29 NBRB_RETRY_DELAY_AFTER_EMM_ERR The NBRB_RETRY_DELAY_AFTER_EMM_ERR entry serves as a performance tuning option for the Intelligent Resource Manager. During user backups.

The NetBackup component reads this configuration file on the host where the component runs. Use this entry on every NetBackup media server that functions as an ACS robot control host.conf are ignored. You can specify more than one ACS_mediatype entry. See “Example vm. For a list of the valid ACS_mediatype entries. NetBackup may create this file.30 Additional configuration NetBackup configuration options vm. or utility. The host may be a NetBackup administration client or a server where administration operations are requested. ACS_mediatype ACS_mediatype = Media_Manager_mediatype This configuration entry applies only to NetBackup Enterprise Server If this entry is used in vm. This entry is read and interpreted on the host on which vmcheckxxx and vmupdate run during a robot inventory operation. A pass-through mechanism passes media from one LSM to another.conf options for media servers The install_path\volmgr\vm. If this algorithm is used. but if it does not exist. The NetBackup component is a command. ADJ_LSM ADJ_LSM = robot_num ACS_ID. If this entry is specified in vm. pass-through mechanisms may move ejected media to the media access port (MAP).conf file” on page 43 for an example configuration file. Use this entry to specify the physical orientation of the LSMs in an ACS robot. In an ACS robot with multiple library storage modules (LSMs). Volume I. process.conf file contains configuration entries for media and device management.LSM_ID ACS_ID. NetBackup determines the appropriate MAP to complete the media eject using a nearest-MAP algorithm. This travel time can be excessive when media must pass through several LSMs. the ACS media type is mapped to the specified Media Manager media type. see “Media Type Mappings tab” in the NetBackup Administrator’s Guide for Windows.conf. daemon. This nearest-MAP algorithm is based on the physical orientation of the LSMs that defined with this entry. . This algorithm is only for the cases where more than one MAP has been requested to handle the eject.conf.LSM_ID This configuration entry applies only to NetBackup Enterprise Server. you do not need to know which MAP (or ACS CAP) to select for efficient ejects. it must be created to add entries. any MAP_ID entries in vm.

2 0.1 0. The LSMs are interconnected in a line formation. Figure 1-2 Pass-through example Interconnections for Robot 700 1 0 6 5 4 2 3 API_BARCODE_RULES API_BARCODE_RULES This configuration entry applies only to NetBackup Enterprise Server.4 0. the following entries are required to specify the physical layout of LSM interconnections for robot number 700 (Figure 1-2 on page 31): ADJ_LSM ADJ_LSM ADJ_LSM ADJ_LSM ADJ_LSM ADJ_LSM ADJ_LSM ADJ_LSM = = = = = = = = 700 700 700 700 700 700 700 700 0. NetBackup assumes that all LSMs are interconnected with pass-through ports. ACS_ID and LSM_ID are the coordinates of the LSM. For example.4 0.3 0. It is not available from the NetBackup Administration Console.3 0.1 0.Additional configuration NetBackup configuration options 31 Note: The nearest-MAP capability is only available using the vmchange command with the -map option or the Vault administrative interface.2 0.2 0.6 0.5 The robot has pass-through mechanisms between 7 LSMs.6 0. except for the first LSM and the last LSM.6 0.0 0. Without this entry present.1 0. robot_num is the robot number. .0 0.

conf file SERVER entry to control which hosts can monitor and control devices on this host. NetBackup tries to discover attached devices and then automatically update the device configuration for any device paths that are incorrect. This entry is read and interpreted on the media server on which the NetBackup vmd service runs. Other STK1R media not in this barcode range are configured as hcart (the default for STK1R). NetBackup barcode rules allow default media mappings to be overridden. this entry is read and interpreted on the host .32 Additional configuration NetBackup configuration options If this entry is specified in vm. On Windows computers. You can specify a barcode rule for a series of barcodes to configure some of the media as hcart2. AUTHORIZATION_REQUIRED AUTHORIZATION_REQUIRED This entry specifies that NetBackup should use the vm. AUTO_PATH_CORRECTION AUTO_PATH_CORRECTION = YES|NO If this entry is specified in vm. a robot inventory operation configures all media of type STK1R as either hcart or hcart2.conf. If no AUTHORIZATION_REQUIRED entry exists and no SERVER entries exist. the vm. it specifies whether automatic device path remapping is enabled or disabled. but write data at different densities. Without this entry. barcode rule support for API robots is enabled. The drive must be configured using different drive types such as hcart or hcart2. any NetBackup server can monitor and control devices on this host. For example STK 9940A and STK 9940B drives use STK1R media. This entry is read and interpreted on media servers on which the NetBackup vmd service runs. Symantec recommends that you use this entry and SERVER entries. the saved device configuration may be different than the actual configuration after you change devices and restart the server. If the value is YES. For maximum security. depending on how the drive was configured. If this entry is specified in vm. the device configuration remains unchanged when the NetBackup Device Manager service (ltid) is started.conf. Therefore. Barcode rules are especially useful when multiple generations of the same tape drive use the same type of media.conf.conf file also must include a SERVER entry for every media server that controls devices on this host. If the value is NO.

The maximum is 255. The maximum is 180. Device path remapping is enabled by default on Windows and Linux servers. avrd waits number_of_seconds before it displays a pending status (PEND) in the Device Monitor. This entry is read and interpreted on the host on which avrd runs. Use this entry to minimize the display of this misleading status. AVRD_PEND_DELAY AVRD_PEND_DELAY = number_of_seconds If this entry is specified in vm. On some server operating systems (Windows. Tru64. and HP-UX). This entry is read and interpreted on the host on which avrd runs. Media are injected if the robot generates a unit attention message. .conf. The minimum for number_of_seconds is zero. AUTO_UPDATE_ROBOT AUTO_UPDATE_ROBOT Use this entry to inject media automatically from the Media Access Port (MAP) into a TL8 or TLD robot and update the EMM database. Most robotic libraries with multiple partitions do not post a unit attention when the MAP has been opened.Additional configuration NetBackup configuration options 33 on which the NetBackup Device Manager service runs. AVRD_SCAN_DELAY AVRD_SCAN_DELAY = number_of_seconds If this entry is specified in vm. Without this entry. It is disabled by default on all other servers. This entry only operates with the TL8 or TLD robots that post a unit attention when their MAP has been opened. avrd waits number_of_seconds between normal scan cycles. NetBackup delays mount requests and drive status updates in the Device Monitor. The minimum for number_of_seconds is 1. Symantec recommends that this entry not be used with partitioned libraries. A value of zero is converted to 1 second. The default value is 180 seconds. The default value is 15 seconds. this entry is read and interpreted on the host on which ltid runs.5 seconds. On UNIX and Linux computers. If a value is used that is greater than the default. NetBackup reports PEND if the drive reports Busy when a volume is unmounted. NetBackup delays mount requests by an average of 7.conf. Use this entry to minimize tape mount times.

CLEAN_REQUEST_TIMEOUT CLEAN_REQUEST_TIMEOUT = minutes Use this entry to specify how long NetBackup waits for a drive to be cleaned before it removes the cleaning request from the cleaning queue. Unprocessed requests to clean a drive are removed from the queue after 30 minutes. Use the MM_SERVER_NAME entry if present in vm.conf. Use the REQUIRED_INTERFACE entry if present in vm. NetBackup may not detect media changes. Data loss may occur. Use the gethostname() name. CLIENT_PORT_WINDOW CLIENT_PORT_WINDOW = start end Use this entry to specify the range of non-reserved ports on this host that are used to connect to vmd on other hosts.conf.conf. minutes can be from 1 to 144000 (100 days). The default value is 30 and a value of zero is converted to the default value of 30. For example. the following entry permits ports from 4800 through 5000: CLIENT_PORT_WINDOW = 4800 5000 The operating system determines the non-reserved port to use in the following cases: ■ ■ A CLIENT_PORT_WINDOW entry is not specified. A value of zero is specified for start. Use the same name that NetBackup uses. . This entry is read and interpreted on the host on which vmd runs. CLUSTER_NAME CLUSTER_NAME = cluster_alias This entry and the following two entries determine the name other NetBackup servers and clients should use when they refer to this server: MM_SERVER_NAME = host_name REQUIRED_INTERFACE = host_name The algorithm for determining the server name is as follows: ■ ■ ■ ■ ■ Use the CLUSTER_NAME entry if present in vm.34 Additional configuration NetBackup configuration options Caution: If number_of_seconds is set to a value that allows media to be changed within one scan cycle.

The default value is 2. A value of 2 specifies to use the traditional port number of the daemon to connect to the daemon on the server. By default this client . CONNECT_OPTIONS entries can be specified for multiple servers. The third option specifies the connection method to use to connect to server_name as follows: ■ A value of 0 specifies to use vnetd to connect to a daemon on the server. The server must be at NetBackup level 4. specify the DAS client name that the TLM robot uses for communications with the DAS/SDLC server. A value of 1 specifies to use vnetd only to connect to a daemon on the server.conf to specify the options that enhance firewall efficiency with NetBackup. If vnetd is not active.5 or higher for vnetd to operate correctly. connect by using the traditional port number of the daemon. Specify zero for these options. or use only the daemon’s port number. CONNECT_OPTIONS CONNECT_OPTIONS = server_name 0 0 [0|1|2] Add this entry in vm. server_name is the name of the media server to connect to.conf. use only vnetd.Additional configuration NetBackup configuration options 35 This entry is read and interpreted on the host on which the required interface is needed. The first and second options currently are not used. Server connection options can be any of the following: use vnetd or the daemon’s port number. ■ ■ Examples The following entry specifies to use either vnetd or the daemon’s port number to connect to server shark: CONNECT_OPTIONS = shark 0 0 0 The following entry specifies to use vnetd only to connect to server dolphin: CONNECT_OPTIONS = dolphin 0 0 1 The following entry specifies to use the daemons’s port number only to connect to server perch: CONNECT_OPTIONS = perch 0 0 2 DAS_CLIENT DAS_CLIENT = client_name This configuration entry applies only to NetBackup Enterprise Server If this entry is specified in vm.

conf file entry when directed to do so by your NetBackup support representative. If you add this entry to the vm. The vmd and the ltid daemons use this entry to determine for how long they should try to reconnect to the NetBackup Enterprise Media Manager. Only change the value of this vm. Default: 20 seconds. see the NetBackup Troubleshooting Guide for UNIX.conf file or change this value. This entry does not impact debug logs created by Unified Logging. This entry is read and interpreted on the hosts where vmd is running. If you add this entry to the vm. and Linux.conf. EMM_REQUEST_TIMOUT EMM_REQUEST_TIMOUT = number_of_seconds The vmd and the ltid daemons use this entry to determine how many seconds to allow a request to the NetBackup Enterprise Media Manager to complete.conf file entry when directed to do so by your NetBackup support representative. For more information about Unified Logging. you must restart the vmd and the ltid daemons / services. EMM_CONNECT_TIMOUT EMM_CONNECT_TIMOUT = number_of_seconds This value applies for broken connections between the vmd and the ltid daemons and the NetBackup Enterprise Media Manager. Default: one retry. The default is zero. specify the number of days to keep debug logs before vmd deletes them.36 Additional configuration NetBackup configuration options name is the host name of the media server. DAYS_TO_KEEP_LOGS DAYS_TO_KEEP_LOGS = days If this entry is specified in vm. Windows. A value of zero means that the logs are not deleted.conf file or change this value. Default: 300 seconds. This entry is read and interpreted on the host where tlmd is running. Only change the value of this vm. EMM_RETRY_COUNT EMM_RETRY_COUNT = number_of_retries The vmd and the ltid daemons use this entry to determine how many times to retry requests to the NetBackup Enterprise Media Manager. . you must restart the vmd and the ltid daemons / services.

Newer versions of STK Library Station allow robot inventory commands to function correctly so filters are not required. For information on Symantec Product Authentication and Authorization. robot_type can be ACS or TLH.conf file entry when directed to do so by your NetBackup support representative.0 documentation. Use this entry to configure the default Media Access Port (MAP) to use to eject media from Automated Cartridge System (ACS) robots.conf file or change this value. INVENTORY_FILTER INVENTORY_FILTER = robot_type robot_number mode value1 [value2 . This default is highlighted as a choice in the NetBackup Administration Console but you can also select other Media Access Ports for ejects. mode is BY_ACS_POOL for ACS or BY_CATEGORY for TLH.Additional configuration NetBackup configuration options 37 Only change the value of this vm. This entry must be added to the configuration file (vm.. ENABLE_ROBOT_AUTH NetBackup encourages the use of Symantec Product Authentication and Authorization for NetBackup Access Control (NBAC) instead of legacy security implementations. robot_number is the number of the robot as was configured in NetBackup. see the NetBackup 6. see the NetBackup Security and Encryption Guide. . you must restart the vmd and the ltid daemons / services.. For information about the ENABLE_ROBOT_AUTH configuration entry.] This configuration entry applies only to NetBackup Enterprise Server. If you add this entry to the vm. Note: This entry may be required for an ACS robot and the ACS library software host was an STK Library Station. Used to filter robot inventory results in ACS or TLH robot types. This entry is read and interpreted on the host on which vmcheckxxx and vmupdate run.conf) on the NetBackup server on which the inventory operation is invoked. See the following examples: INVENTORY_FILTER = ACS 0 BY_ACS_POOL 4 5 INVENTORY_FILTER = TLH 0 BY_CATEGORY FFFA CDB0 MAP_ID MAP_ID = robot_num map_ID This configuration entry applies only to NetBackup Enterprise Server.

1. The ACS CAP ID of 0. If this entry is specified in vm.0 is used. By default.1. see “ADJ_LSM” on page 30.conf. MAP_ID = 700 0. For more information. The default timeout value for seconds is 300 (5 minutes). NetBackup uses the nearest-MAP algorithm rather than the MAP that is specified in the MAP ID entry. seconds cannot be zero and values greater than 1200 (20 minutes) may cause the robotic daemon to cancel the operation.38 Additional configuration NetBackup configuration options If the MAP is not available or the vm.0 MAP_CONTINUE_TIMEOUT MAP_CONTINUE_TIMEOUT = seconds This entry applies only when the vmchange command is used and the -w option is specified.comf file does not contain this entry. the SCSI robotic daemons wait the specified number of seconds before they time out. If NetBackup selects multiple MAPs. If this entry is specified in vm. .conf. A timeout can occur while waiting for a reply from the user to continue after removing volumes from the media access port. robot_num is the robot number. it controls NetBackup media ID generation. NetBackup uses the smallest MAP that can hold the number of media to be ejected. The following example specifies the MAP ID for ACS robot number 700. map_ID is in the format of an ACS CAP (Cartridge Access Port) ID and cannot contain any spaces. the robot must support barcodes and the robot type cannot be an API robots. Caution: Non-mount activities such as a robotic inventory can not occur during this timeout period. NetBackup uses the default MAP selection process. MEDIA_ID_BARCODE_CHARS MEDIA_ID_BARCODE_CHARS = robot_num barcode_length media_ID_rule Note: To use this entry. A timeout results in the operation being aborted. This entry is read and interpreted on the host on which the SCSI-controlled robotic daemon or process runs. This entry is read and interpreted on the host on which vmcheckxxx and vmupdate run as part of the robot inventory operation.

Any alphanumeric characters must be valid for a media ID. For example. Numbers in the fields define the positions of the characters in the barcode that NetBackup extracts (from left to right). NetBackup uses the rightmost six characters of the barcode to create its media ID. robot_num is the robot number. specify media ID generation for each robot or for each barcode format that has different numbers of characters. media management may be more difficult.conf file. The best way to add media to a robot is to use the Robot Inventory Update Volume Configuration operation. that character is inserted in that position in the generated ID. For example. Multiple entries can be added to the vm. This entry is read and interpreted on the host where vmcheckxxx and vmupdate are running as part of the robot inventory operation. if the generated media ID is different from the label on the media. Use rules to create media IDs of many different formats. MM_SERVER_NAME MM_SERVER_NAME = host_name This entry determines the name other NetBackup servers and clients should use when they refer to this server: CLUSTER_NAME = cluster_alias . The numbers can be specified in any order.Additional configuration NetBackup configuration options 39 Choose how NetBackup creates media IDs by defining the rules that specify which characters of a barcode on tape NetBackup uses. 2 in a field extracts the second character from the barcode. it defines the media ID prefixes to use for media without barcodes. A media_ID_rule consists of a maximum of six fields that colons delimit. Alphanumeric characters can be specified to be inserted in the ID. MEDIA_ID_PREFIX MEDIA_ID_PREFIX = media_id_prefix If this entry is specified in vm. The multiple entries allow flexibility for multimedia. If no MEDIA_ID_BARCODE_CHARS entries exist or the entry is invalid. However. If the pound sign (#) prefixes a character. The following is an example rule and the resulting generated media ID: Barcode on the tape: 032945L1 Media ID rule: #N:2:3:4:5:6 Generated media ID: N32945 Also see “Media ID generation rules” on page 102.conf. barcode_length is the length of the barcode.

RANDOM_PORTS RANDOM_PORTS = YES|NO . Specifying this entry changes the default operation for TL8 robots. see the NetBackup 6. see the NetBackup Security and Encryption Guide. Use inject or eject for access. PREVENT_MEDIA_REMOVAL Applies to the TL8 robots only. This entry is read and interpreted on the host on which the required interface is needed.0 documentation. Use the gethostname() name.conf. when volumes are added or moved. Use the REQUIRED_INTERFACE entry if present in vm. For information about the PREFERRED_GROUP configuration entry. Use the same name that NetBackup uses. The robot's main door or the MAP cannot be opened while the robotic control daemon runs. If this entry is specified in vm.40 Additional configuration NetBackup configuration options REQUIRED_INTERFACE = host_name The algorithm for determining the server name is as follows: ■ ■ ■ ■ ■ Use the CLUSTER_NAME entry if present in vm. NetBackup allows the removal of media.conf. PREFERRED_GROUP NetBackup encourages the use of Symantec Product Authentication and Authorization for NetBackup Access Control (NBAC) instead of legacy security implementations. This entry is read and interpreted on the host on which the TL8 robot control daemon or process (tl8cd) runs.conf. To override PREVENT_MEDIA_REMOVAL Do one of the following: ◆ ◆ Use the test utility and run allow media removal. TL8 robots execute the SCSI command PREVENT MEDIUM REMOVAL. For information on Symantec Product Authentication and Authorization.conf. Without this entry present. Use the MM_SERVER_NAME entry if present in vm.

use REQUIRED_INTERFACE and specify the network host name of that interface. A NetBackup server can have more than one network interface. NetBackup chooses port numbers randomly from those that are available in the allowed range. Use the gethostname() name. If NO. This entry is read and interpreted on the host on which the required interface is needed. NetBackup chooses numbers sequentially. then tries the next highest. NetBackup begins with the highest number in the allowed range. SERVER SERVER = host_name . Use the same name that NetBackup uses. Use the NetBackup Host Properties on Windows. Use the MM_SERVER_NAME entry if present in vm. If YES or no entry exists (the default). and by default the operating system determines the one to use.conf. Use the REQUIRED_INTERFACE entry if present in vm.conf file. REQUIRED_INTERFACE REQUIRED_INTERFACE = host_name This entry and the following two entries determine the name other NetBackup servers should use when they refer to this server: CLUSTER_NAME = cluster_alias MM_SERVER_NAME = host_name The algorithm for determining the server name is as follows: ■ ■ ■ ■ ■ Use the CLUSTER_NAME entry if present in vm.conf file on UNIX. and so on until a port is available. If random ports are not specified in the NetBackup configuration.Additional configuration NetBackup configuration options 41 Use this entry to specify whether NetBackup chooses port numbers randomly or sequentially for communication with other NetBackup servers.conf. To specify no random ports in the NetBackup configuration file ◆ Do one of the following: ■ ■ Specify RANDOM_PORTS = NO in the bp. specify RANDOM_PORTS = NO in the vm. To force NetBackup to connect through a specific network interface. This entry is read and interpreted on hosts on which vmd runs.conf.

any NetBackup server can monitor and control devices on this host. The default for the reregistration interval is 5 minutes.conf file contains any SERVER entries. SSO_DA_RETRY_TIMEOUT SSO_DA_RETRY_TIMEOUT = minutes This configuration entry applies only to NetBackup Enterprise Server. This vm. . stop and restart ltid for the change to take effect. It is read and interpreted on the host on which ltid runs. The default value for the delay is 3 minutes.conf entry is for the Shared Storage Option (SSO) for Tape feature only. If the AUTHORIZATION_REQUIRED entry exists. the entries that allow only specific hosts to access the devices must be added remotely.conf entry is for the Shared Storage Option (SSO) for Tape feature only. If no AUTHORIZATION_REQUIRED entry exists and no SERVER entries exist. stop and restart ltid for the change to take effect.42 Additional configuration NetBackup configuration options SERVER entries in the vm. If the vm. After the entry is added. It is read and interpreted on the host on which ltid runs. If ltid encounters problems during communications with EMM/DA or a failure while trying to reserve a shared drive. This vm. it also must include a SERVER entry for itself or it cannot manage its own devices. ltid delays before trying again. Use the SSO_DA_REREGISTER_INTERVAL entry to tune this interval. Use the SSO_DA_RETRY_TIMEOUT entry to tune this delay period. The SERVER entries work with the AUTHORIZATION_REQUIRED entry to control which hosts can monitor and control devices on this host. After the entry is added. the vm. SSO_DA_REREGISTER_INTERVAL SSO_DA_REREGISTER_INTERVAL = minutes This configuration entry applies only to NetBackup Enterprise Server. This reregistration allows conditions such as a device allocator restart to have minimal impact on use of shared drives. Only one of the hosts that share a drive scan the drive.conf file must include a SERVER entry for every media server that controls devices on this host.conf file are used for NetBackup media server security. For security. ltid on a scan host periodically registers its shared drives with EMM/DA to ensure that it is still provides the drive scanning function. This entry is read and interpreted on media servers on which the NetBackup vmd service runs.

conf. TLH_mediatype TLH_mediatype = Media_Manager_mediatype This configuration entry applies only to NetBackup Enterprise Server. VERBOSE If this entry is specified in vm. remove the debug logs or add a DAYS_TO_KEEP_LOGS entry. It is read and interpreted on the host on which ltid runs. on host server1: SERVER = server1 SERVER = server2 MEDIA_ID_PREFIX = NV MEDIA_ID_PREFIX = NETB ACS_3490E = HCART2 .conf file The following is an example of a vm. If this entry is specified in vm. TLM_mediatype TLM_mediatype = Media_Manager_mediatype This configuration entry applies only to NetBackup Enterprise Server. After the problem is resolved. This entry is read and interpreted on the host where vmcheckxxx and vmupdate are running as part of the robot inventory operation.conf. DAS/SDLC media types in Tape Library Multimedia (TLM) robots are mapped to Media Manager media types. Example vm. reserve. IBM ATL media types in Tape Library Half-inch (TLH) robots are mapped to Media Manager media types. If this entry is specified in vm. and release shared drives with EMM/DA. all Media Manager components on the host are started with verbose logging enabled. This entry is read and interpreted on the host where vmcheckxxx and vmupdate are running as part of the robot inventory operation. This entry specifies the name that the current host uses to register.Additional configuration NetBackup configuration options 43 SSO_HOST_NAME SSO_HOST_NAME = host_name This configuration entry applies only to NetBackup Enterprise Server. Use this option only if problems occur or if requested by Symantec support. The default is the local host name.conf file. This vm.conf entry is for the Shared Storage Option (SSO) for Tape feature only.conf.

To increase the buffer size. SIZE_DATA_BUFFERS_DISK overrides the value in SIZE_DATA_BUFFERS. The backup to be stored cannot be multiplexed. SIZE_DATA_BUFFERS enter this touch file value 32768 65536 98304 131072 163840 196608 229376 For a data buffer of this size (kilobytes). the following conditions must be met: ■ ■ ■ ■ The storage unit must be owned by a Windows media server. To increase the buffer size. backups written to that storage unit automatically use direct I/O. Possible values to include in SIZE_DATA_BUFFERS_DISK or SIZE_DATA_BUFFERS include the following: Table 1-1 Absolute byte values for SIZE_DATA_BUFFERS_DISK. the buffer size for disk storage units is 256K. create one of the following touch files on the media server that owns the storage unit: ■ For backups to disk: install_path\VERITAS\NetBackup\db\config\ SIZE_DATA_BUFFERS_DISK For backups to disk or tape: install_path\VERITAS\NetBackup\db\config\ SIZE_DATA_BUFFERS ■ If both touch files are present. An increased buffer size can improve backup speed. The touch file that disables direct I/O must not be present (install_path\VERITAS\NetBackup\bin\DISABLE_DIRECT_IO). 32 64 96 128 160 192 224 . Symantec recommends using SIZE_DATA_BUFFERS_DISK. If the buffer size is set to a value greater than 256K. The storage unit must be either a Basic Disk or an Array Disk storage unit. At this time.44 Additional configuration Direct I/O for backups Direct I/O for backups By default.

Buffer size: <buffer size>. This assumption makes it difficult to back up any clients that have network host names that might change. Be sure to define network host names for the range of dynamic IP addresses in the hosts file and (or) DNS on your network. Or. a remote machine that dials into a PPP server. a NetBackup server assumes that a NetBackup client name is the same as the network host name of the client machine. remember that the NetBackup servers still require fixed IP addresses and host names. The following steps are required to support the configurations that use dynamic IP addressing for NetBackup. For example. create the following touch file on the media server that owns the storage unit: install_path\VERITAS\NetBackup\bin\DISABLE_DIRECT_IO Dynamic host name and IP addressing By default. read this entire section. Note: All clients configured to use dynamic addressing and host names must trust each other. Multiply the buffer size by 1024 for the touch file value. a portable machine that plugs into a LAN and obtains IP addresses from a DHCP server.Additional configuration Dynamic host name and IP addressing 45 Table 1-1 Absolute byte values for SIZE_DATA_BUFFERS_DISK. Before you make changes to a configuration. 256 Data buffer sizes continue in multiples of 32. NetBackup dynamic host name and IP addressing allows you to define NetBackup clients that do not have fixed IP addresses and host names. similar to the NetBackup altnames feature. A direct I/O backup triggers the following message: “Enabling direct I/O. Note: If you use dynamic addressing. . 1 Configure your network to use a dynamic IP addressing protocol like DHCP. NetBackup requires that IP addresses of clients have a network host name.” Disabling direct I/O To disable direct I/O. SIZE_DATA_BUFFERS enter this touch file value 262144 For a data buffer of this size (kilobytes).

) Open the client properties for the Windows client(s). The server then assigns an IP address to the client from a range of predefined addresses. Make changes on each dynamic NetBackup UNIX client: a b Modify the bp.conf file to include a CLIENT_NAME entry with the correct NetBackup client name for the machine. Under the Windows Client host properties. For example. . it requests an IP address from the DHCP server.46 Additional configuration Dynamic host name and IP addressing 2 Determine the NetBackup client names for the machines that have dynamic IP addresses and network host names. Create the entries by using the bpclient command. Select File > NetBackup Client Properties. Create entries in the NetBackup client database for the client names from step 2. Each NetBackup client must have a unique NetBackup client name. These NetBackup client names are used in step 3 and step 6. The NetBackup client name that is assigned to a client is permanent—do not change it. 5 6 c Setting up dynamic IP addresses and host names Configure your network to use a dynamic IP addressing protocol. Select the General tab. and Restore user interface on the client. Archive. (Select NetBackup Management > Host Properties > Clients. select Network. Check the Announce DHCP Interval checkbox. The bpdynamicclient command is used to notify the master server. Configure the system to notify the master server of the machine's NetBackup client name and current network host name during startup. Make changes on the master server: a b Create NetBackup policies with client lists that include the names from step 2. when a DHCP client starts up. enable the Announce DHCP Interval option: Open the NetBackup Administration Console and navigate to the Host Properties for clients. Configure the system to notify periodically the master server of the machine's NetBackup client name and current network host name. Change the Client Name to the correct NetBackup client name for the machine. On the master server. The NetBackup Client Properties dialog box appears. A protocol like DHCP has a server and several clients. 3 4 Make changes on each dynamic NetBackup Windows client: Start the Backup.

dynamic01). backup and restore results are unpredictable.123. nbclient20 Configuring the NetBackup master server On the master server.123. The client database consists of directories and files in the following directory: install_path\NetBackup\db\client You can create. The client name that is assigned to NetBackup clients with dynamic IP addressing must not be the same as any network host names on your network. . The bpclient command is in the following directory: install_path\NetBackup\bin\admincmd ■ To create a dynamic client entry: . As an example. If the NetBackup client names are changed or are not unique.123. If you want these machines to be NetBackup clients.123. suppose that you have 10 dynamic IP addresses and host names available.79 dynamic00 dynamic01 dynamic02 dynamic03 dynamic09 Assign a unique NetBackup client name to each NetBackup client that might use one of these dynamic IP addresses. create your NetBackup backup policies. update. The dynamic IP addresses and host names might be: 123. The NetBackup client name that is assigned to a client is permanent and should not be changed. nbclient01) rather than the dynamic network host names (for example. .123.123.72 123. you might assign them these NetBackup client names as follows: nbclient01 nbclient02 nbclient03 nbclient04 . .123. NIS. The host name should be defined in the host file. . 123.73 . suppose you have 20 machines that share the IP addresses as previously defined.70 123. and DNS on your network. Next.123.123.Additional configuration Dynamic host name and IP addressing 47 NetBackup requires that the IP addresses of NetBackup clients have corresponding network host names.123. For example. For client name lists. and delete client entries with the bpclient command. create the client database on the master server. list.71 123. use the NetBackup client names (for example. Ensure that each IP address that could be assigned to NetBackup clients has a network host name.

0.0 Connect on non-reserved port: no Dynamic Address: yes .exe -L -All In our example.0. but that is unnecessary and adversely affects performance.0 Connect on non-reserved port: no Dynamic Address: yes . bpclient -add -client nbclient20 -dynamic_address 1 1 1 1 1 To see what is currently in the client database.0. run bpclient as follows: install_path\NetBackup\bin\admincmd\bpclient -L -All The output is similar to the following: Client Name: nbclient01 Current Host: Hostname: *NULL* IP Address: 0. . . The -dynamic_address 1 argument indicates that the client uses dynamic IP addressing.0.exe -L -client client_name ■ To list all client entries: bpclient. .exe -add -client client_name -dynamic_address 1 where client_name is the NetBackup client name. ■ To delete a client entry: bpclient.0.0 Connect on non-reserved port: no Dynamic Address: yes Client Name: nbclient02 Current Host: Hostname: *NULL* IP Address: 0. you can enter these commands to create the 20 clients: cd install_path\NetBackup\bin\admincmd bpclient -add -client nbclient01 -dynamic_address bpclient -add -client nbclient02 -dynamic_address bpclient -add -client nbclient03 -dynamic_address bpclient -add -client nbclient04 -dynamic_address . . You can create entries with -dynamic_address 0 for static IP addressing.exe -delete -client client_name ■ To list a client entry: bpclient.48 Additional configuration Dynamic host name and IP addressing bpclient.0. Client Name: nbclient20 Current Host: Hostname: *NULL* IP Address: 0.

stop and restart the NetBackup Client service to have the changes take effect. In the NetBackup Administration Console. as follows: CLIENT_NAME = nbclient00 You must run the bpdynamicclient command once when the system first starts up. For more information. The server is not notified if the default value of 0 is used. Select the General tab. The bpdynamicclient command is in the directory: /usr/openv/netbackup/bin The format of the bpdynamicclient command is as follows: bpdynamicclient -last_successful_hostname file_name When bpdynamicclient starts up. If . On the client. a good value to use is one-half of the lease period. Configuring a dynamic UNIX NetBackup client If not already installed.Additional configuration Dynamic host name and IP addressing 49 The NetBackup client notifies the NetBackup server of its NetBackup client name and network host name. Start the Backup. Configuring a dynamic Microsoft Windows client If it is not already installed. it checks for the existence of file_name. If file_name exists. Hostname. install the NetBackup client software.conf file. set Announce DHCP Interval. and IP Address fields display the values for that NetBackup client. bpdynamicclient determines if the host name that is written in the file is the same as the current network host name. If the host names do not match. Use the CLIENT_NAME entry to specify the NetBackup client name for the machine. bpdynamicclient writes the current network host name into file_name. Volume I. bpdynamicclient connects to the master server and informs the server of its NetBackup client name and host name. and Restore user interface on the client and then select File > NetBackup Client Properties. For a DHCP client. This value specifies how many minutes the client waits before it announces that it will use a different IP address. Change the Client Name to specify the NetBackup client name for the Windows client. bpdynamicclient notifies the NetBackup server of the machine's NetBackup client name and current network host name. If bpdynamicclient successfully informs the server. Edit the /usr/openv/netbackup/bp. The NetBackup Client Properties dialog box appears. Then. see “Announce DHCP interval” on page 457 in the Administrator’s Guide. If the host names match. Archive. the Current Host. install NetBackup on the Windows client. bpdynamicclient exits and does not connect to the master server.

and restore operations. bpdynamicclient deletes file_name. (See the NetBackup Administrator’s Guide for Windows. Administrator’s E-mail Address. you can create a script in the /etc/rc2. administrator-directed manual backup. archive.d directory on a Solaris system: # cat > /etc/rc2. For example. You must also create a root crontab entry to call periodically the bpdynamicclient command.d/S99nbdynamicclient <<EOF #! /bin/sh rm /usr/openv/netbackup/last_successful_hostname /usr/openv/netbackup/bin/bpdynamicclient -last_successful_hostname \ /usr/openv/netbackup/last_successful_hostname EOF # chmod 544 /etc/rc2.50 Additional configuration Configuring email notifications bpdynamicclient cannot inform the server.) . Volume I. For example. or a backup of the NetBackup databases occurs.d/S99nbdynamicclient Ensure that the dynamic client startup script is called after the machine obtains its IP address. Most UNIX systems provide a facility to define startup scripts. a good interval to use between calls to bpdynamicclient is one-half of the lease period. Configuring email notifications You can configure NetBackup to send email notifications to users and administrators with the results of backup. Notify server administrators when a scheduled backup. the following entry (one line) calls bpdynamicclient at seven minutes after each hour: 7 * * * * /usr/openv/netbackup/bin/bpdynamicclient -last_successful_hostname /usr/openv/netbackup/last_successful_hostname If you use DHCP. Configure NetBackup to email these notifications by specifying the server administrator’s address with the NetBackup master server Global Attribute property.

TL Lines The third field of the TL lines defines the case-sensitive locales that the NetBackup applications support. the TL lines and the TM lines.conf file is divided into two parts. UNIX The /usr/openv/msg/. For example. and years would be as follows: TL 1 C :hh:mn:ss -yyyy-mm-dd or: TL 1 C :hh:mn:ss/dd /mm/yy You can add more TL lines.conf file contains very specific instructions on how to add or modify the list of supported locales and formats. See the Microsoft Help pages for further assistance. the default locales (TL lines) are: TL 1 C :hh:mn:ss /mm/dd /yyyy TL 2 ov :hh:mn:ss/mm/dd /yyyy Note that C and ov are synonymous. see the comments in the . This file defines the date and the time formats for each supported locale.Additional configuration Specifying the locale of the NetBackup installation 51 Specifying the locale of the NetBackup installation NetBackup applications can display a wide range of international date and time formats as determined by the locale of the installation. the format of the file is summarized here. and time formats. The . .conf file. Table 1-2 Platform Windows To specify the locale of a NetBackup installation Directions To access the regional settings. NetBackup uses a single.conf file is not accessible. date. If the . The .conf file contains information on the supported locales. the TL line for the C locale is: TL 1 C :hh:mn:ss/mm/dd /yyyy An alternate specification to the order of months. days. configurable source to define the locale conventions. However. The Regional and Language Options dialog box provides access to the predefined number. double-click Regional and Language Options in the Windows Control Panel. To help ensure consistency among the applications. The fourth and the fifth fields define the date and the time fields and associated separators for that supported locale is as follows: You can modify the existing formats to change the default output.

52 Additional configuration Specifying the locale of the NetBackup installation Table 1-2 Platform To specify the locale of a NetBackup installation (continued) Directions TM Lines The TM lines define a mapping from unrecognized locales to those supported by NetBackup. as defined by the TL lines. For example. The third field of the TM lines defines the unrecognized locale. as the default locale is C (ov). no default TM lines exist. If the . see the specific instructions in the .conf file is not accessible. the TM line is: TM 6 french 2 fr To map french to C TM 6 french 1 C To add more TM lines. The fifth field defines the supported equivalent that is identified in the TL lines. . use the following TM line to map the unrecognized locale french to the supported locale fr.conf file.

Chapter 2 Reference topics The topics in this chapter provide additional information about various aspects of NetBackup configuration and management: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ “Rules for using host names in NetBackup” on page 54 “Reading backup images with tar” on page 58 “Factors that affect backup time” on page 59 “Determining NetBackup transfer rate” on page 60 “How NetBackup builds a worklist” on page 65 “Determining backup media requirements” on page 67 “NetBackup notify scripts” on page 68 “Media and device management best practices” on page 84 “Using TapeAlert” on page 87 “Drive cleaning overview” on page 90 “Volume pool and volume group overview” on page 93 “Barcode overview” on page 98 “Changing your hardware configuration” on page 102 “How NetBackup selects drives” on page 106 “How NetBackup reserves drives” on page 107 “How NetBackup selects media” on page 116 “Media formats” on page 120 “Media Manager commands” on page 122 “Device discovery overview” on page 124 “Correlating tape drives to device files or addresses” on page 128 .

com or mercury. That is. NetBackup determines the IP address of a connection and then uses the IP address to look up the host name with gethostbyaddr().null. In many cases. see “Dynamic host name and IP addressing” on page 45. or the local %Systemroot%\system32\drivers\etc\hosts file (if necessary). Qualifying host names A major consideration is the extent to which you qualify host names.bdev. How NetBackup uses host names The following topics discuss how NetBackup stores and uses host names. For more information. NetBackup uses TCP/IP host names to connect to NetBackup servers and clients. It can be necessary to import all previously used media to the server before you can use it under the new host name. communicate with. the short host name of a computer is adequate. Note: Place the system host name and IP address in the %Systemroot%\system32\drivers\etc\hosts file to accelerate name lookups.bdev rather than only mercury. The host name and address resolution must be set up correctly in DNS. NetBackup validates its connections by performing a reverse host name lookup. For example. use a name such as mercury. The correct use of host names during configuration is essential to the proper operation of NetBackup. and initiate processes on NetBackup client and server computers. If the network environment contains multiple domains. qualify host names to the extent that servers and clients can identify each other in a multi-domain environment. Note: Do not change the host name of a NetBackup server.54 Reference topics Rules for using host names in NetBackup ■ “Correlating tape drives to device files or addresses” on page 128 Rules for using host names in NetBackup NetBackup uses host names to identify. . These topics also address considerations to choose host names. This practice is not recommended. WINS.

or restore request to the NetBackup server. In this case.and administrator-action is required to restore from some of the backups. Always use qualified host names to add clients to a policy so that all NetBackup servers can connect to the clients. shark instead of shark. If the same name is not used. qualify the host name of the media server in the file path. Image catalog A subdirectory in the image catalog is created for a client when a backup is first created for that client. When a client makes a user backup. the server uses the peer name of the client.) Catalog backup information Applies to NetBackup Enterprise Server only.Reference topics Rules for using host names in NetBackup 55 Policy configuration The configured name for a client is the host name as it is added to a policy. These entries contain the host name of the server that generates the entry and the client’s configured name.com. . if applicable. the client cannot view all the files that are backed up on its behalf. If you include a media server’s catalog files in the NetBackup catalog. archive. Each of these backup records contains the host name of the server on which the backup was written. The peer name (identified from its TCP connection) is used to determine the client’s configured name. The server host name is normally the server’s short host name. If you add a client to more than one policy. The subdirectory’s name is the client’s configured name. always use the same name in all cases. file restores become complicated because both user. Qualified names are necessary because they allow the master server to connect to the media server. Error catalog NetBackup uses entries in the error catalog for generating reports. This name is how the client is identified in the NetBackup configuration. Every backup for a client has a separate file in this subdirectory. (For example.null. The server uses the client’s configured name to connect to the client and start the processes that satisfy client requests.

) On UNIX clients. ■ Note: If users on UNIX clients have a bp. If the name is unknown to . Create a file named ALTPATH in the image catalog directory. client software sends the name that it obtains through its gethostname library function. change the client name setting either through the user interface or in a configuration file. A name change might require that all previously used media be imported to the server before the host can be used under the new name. Special considerations for Domain Name Service (DNS) In some requests to the master server. Archive. The client continues to have access to all previous backups. For example. (See the online help in the Backup. Install_path\VERITAS\NetBackup\db\images\client2 a b c 2 On the client: ■ On PC clients. users must change CLIENT_NAME in that file to the new name. the ALTPATH file is created in the following location: Install_path\VERITAS\NetBackup\db\images\client1\ ALTPATH Create a directory for the new client2 in the \images directory: Install_path\VERITAS\NetBackup\db\images\client2 On the first line of the client1\ALTPATH file.conf file in the $HOME directory. specify the path to the directory for the new client. change the CLIENT_NAME value in the bp. 1 On the master server: ■ Delete the client’s old name from all policies where it exists and add the client’s new name to those policies. and Restore client interface. if the client name is client1. The path is the only entry in the ALTPATH file.conf file to the new name. Use the following steps to update the NetBackup configuration if a client’s host name is changed.56 Reference topics Rules for using host names in NetBackup How to update NetBackup after a host name changes Note: Do not change the host name of a NetBackup server. You do not need to reinstall NetBackup software on the client.

com The line specifies that when the master server receives a request for a configured client name (numeric key 0).xlate Each line in the host.com. The value must be sent to the server in the request. ■ ■ Consider the following example: 0 xxxx xxxx. Each line is left-justified. client_as_known_by_server is the name to substitute for hostname_from_client for request responses. install_path\NetBackup\db\altnames\host.com always replaces xxxx. ■ . The master server’s network services gethostbyname library function did not recognize the name xxxx. this name is also known to network services on the master server. hostname_from_client is the value to translate. The client was configured and named in the NetBackup configuration as xxxx. If gethostname on the client returns host the names that DNS on the master server cannot resolve.aaa. The substitution resolves the problem if the following conditions are true: ■ ■ When gethostname is run on the client.eng. The name must match the name in the NetBackup configuration on the master server and must also be known to the master server’s network services. Currently this value must always be 0. and a space character separates each element of the line: key hostname_from_ client client_as_known_by_server Where ■ key is a numeric value used by NetBackup to specify the cases where translation is to be done. it returns xxxx. The client name must correspond to the name that is obtained by running the client’s gethostname. which indicates a configured name translation.aaa.Reference topics Rules for using host names in NetBackup 57 the master server Domain Name Service. And. the master server may not be able to reply to client requests. The file forces the translation of NetBackup client host names. This possible situation depends on how the client and the server are configured.eng. problems occur. One possible solution is to reconfigure the client or the master server DNS hosts file. Another option is to create a special file in the altnames directory on the master server.eng. the name xxxx.xlate file contains three elements: a numeric key and two host names.aaa.

the system’s dd command may be useful. Multiplexed backups cannot be recovered. (Includes FlashBackup images. though NDMP vendors may have tools or the utilities that may perform a restore directly from the media. NetBackup can understand compressed files. ■ ■ ■ ■ . Another possibility is to use tar on the fragments. To combine the fragments. Possible problems result. The directory is no longer hidden and the name of the directory has a + appended to it. long pathnames. sparse files.58 Reference topics Reading backup images with tar Reading backup images with tar NetBackup for UNIX uses a modified GNU tar for reading backup images. Backups cannot be recovered that contain raw partitions. To use tar on fragments may allow recovery of any file in the backup other than the one that spanned the media. VxFS named data streams cannot be restored to a client. Effects of a non-NetBackup tar Non-NetBackup versions of tar do not supply all of the restore capabilities that the NetBackup /usr/openv/netbackup/bin/tar provides.) NDMP client backup images cannot be restored. The following is a list of some effects that a non-NetBackup tar may encounter in certain situations: ■ ■ ■ ■ ■ Compressed backups cannot be recovered. Non-NetBackup versions of tar may have trouble with sparse files and often skip sparse files. It offers features similar to those in cpio. they provide only limited restore capabilities. ACL information. you must read and combine the fragments from the media to give to tar. HP CDFs are restored with non-NetBackup versions of tar. If the backup spans more than one piece of media.exe on Windows to extract files from a NetBackup for Windows backup image. By using the modified tar. Although non-NetBackup versions of tar can be used to restore files. Note: You cannot use the NetBackup modified-GNU tar on UNIX or tar32. Solaris extended attributes cannot be restored to a client.

the total backup time can exceed the time that is allotted to complete backups and interfere with normal network operations. incremental backups are larger. Factors that affect backup time The time NetBackup requires to complete a backup is an important factor in setting up schedules. and ctime strings with the file name and create the file paths that are not desirable. the amount of data depends on the frequency with which files change. mtime. Differential incremental backups include only the data that has changed since the last full or incremental backup. Transfer rate The transfer rate depends on the following factors: ■ The speed of the backup device. Therefore. For example. a full backup usually takes longer than an incremental backup. ■ Some versions of Solaris tar combine the atime. ■ ■ For incremental backups. Cumulative incremental backups include all the data that has changed since the last full backup. Longer backup times also increase the possibility of a problem that disrupts the backup.Reference topics Factors that affect backup time 59 Some versions of the HP9000-800 /bin/tar command are known to give a directory checksum error for the second fragment of a backup that crossed media. The following formula shows the major factors that affect backup time: Backup = time Total data Transfer rate x Compression factor (optional) + Device delays Total data The total amount of data to back up depends on the size of the files for each client included the policy. The time to back up files can also give an indication of how long it may take to recover the files. If a large number of files change frequently. The importance of time is particularly true for the sites that handle large amounts of data. Backups that are sent to tapes with a transfer rate of 800 kilobytes per second are generally faster than tapes with . ■ Full backups involve all the data. The total amount of data also depends on whether the backup is a full backup or an incremental backup.

For example. The speed with which the server can process the data. is faster than a backup for 20. Network transfer rate The network transfer rate is the rate provided in the All Log Entries report. Determining NetBackup transfer rate Calculate three variations of the backup transfer rate by using NetBackup report data. The available bandwidth is less than the theoretical network bandwidth and depends on how much other network traffic is present. when some machines run full-duplex and some run half-duplex in an Ethernet environment. 1 megabyte each. ■ ■ ■ For more information. A backup for twenty files. The speed varies with the hardware platform and depends on the other applications that run on the platform.60 Reference topics Determining NetBackup transfer rate a transfer rate of 400 kilobytes. (Assume that other factors allow for the faster transfer rate. The following are the three rates and calculation methods: ■ ■ “Network transfer plus end-of-backup-processing rate” on page 61 “Network transfer plus end-of-backup-processing rate” on page 61 The Microsoft Windows System Monitor also displays the NetBackup transfer rate. The speed with which the client can process the data. For more information. server speed also varies with the hardware platform and depends on the other applications that run on the platform. Network configuration can affect performance. the device may be slow to find the location on the media at which to start writing the backup. see “Using the system monitor” on page 62. multiple backups occurring on the same network compete for bandwidth.) ■ The available network bandwidth. see “Determining NetBackup transfer rate” on page 60. Or. Device delays Device delays can be due to the following factors: the device may be busy or slow to load the media. File size is also an important factor. the throughput is significantly reduced. .000 files that are 1 kilobyte each. Like client speed. These delays can vary widely and depend on the devices and the computing environments. The number of concurrent backups being performed also affects server speed. Clients can process larger files faster than smaller ones. For example.

This rate ignores the following: ■ ■ The time the device requires to load and position media before a backup. fragment 1 to media id TL8033 on device 1 . . Examples Assume that the reports provide the following data. .) Total transfer rate This transfer rate includes the time it takes to load and position the media as well as the end-of-backup processing. Sample All Log Entries Report: TIME SERVER/CLIENT TEXT 04/28/06 23:10:37 windows giskard begin writing backup id giskard_0767592458. divide this time (in seconds) into the total bytes that are transferred. (The total bytes that are transferred is recorded in the All Log Entries report. fragment 1.325 Kbytes/sec Sample List Client Backups Report: Client: Backup ID: Policy: Client Type: Sched Label: giskard giskard_0767592458 production_servers Standard testing_add_files .Reference topics Determining NetBackup transfer rate 61 The network transfer rate considers only the time it takes to transfer data over the network from client to server. use the All Log Entries report and calculate the time from the message: begin writing backup id xxx until the message successfully wrote backup id xxx To calculate the transfer rate. Network transfer plus end-of-backup-processing rate This rate ignores the time it takes to load and position media before a backup. The time that the tape file requires to close and write an additional NetBackup information record to the tape. the rate does include the end-of-backup processing that is ignored in the network transfer rate. Use the List Client Backups report to calculate the transfer rate by dividing Kilobytes by Elapsed Time (converted to seconds). However. To determine this rate. 04/29/06 00:35:07 windows giskard successfully wrote backup id giskard_0767592458. 1161824 Kbytes at 230.

To attach to the process .00:35:07 = 01:24:30 = 5070 seconds 1161824 Kbytes/5070 = 229. If the performance is monitored locally or remotely during a NetBackup read or write operation. The read or write counters are updated depending on the type of NetBackup operation performed.325 Kbytes per second Network transfer plus end-of-backup processing rate: 23:10:30 .157 Kbytes per second Total transfer rate: Elapsed time = 01:27:32 = 5252 seconds 1161824 Kbytes/5252 = 221.216 Kbytes per second Using the system monitor NetBackup adds the NetBackup Disk/Tape performance object to the list of objects that the Windows System Monitor monitors. the initiating computer attaches to the target computer’s WinLogon process through RPC. In this case. The System Monitor displays object instances when NetBackup reads or writes from the disk or tape.62 Reference topics Determining NetBackup transfer rate Schedule Type: Backup Retention Level: Backup Time: Elapsed Time: Expiration Time: Compressed: Kilobytes: Number of Files: Full one week (0) 04/28/06 23:07:38 001:27:32 05/05/06 23:07:38 no 1161824 78210 The following three rates were compiled with the backup data from the sample reports: Network transfer rate: 1161824 Kbytes at 230. Four counters are available for the NetBackup Disk/Tape performance object: ■ ■ ■ ■ Disk/Tape Read Bytes (GB) Disk/Tape Read Bytes/sec (KB) Disk/Tape Write Bytes (GB) Disk/Tape Write Bytes/sec (KB) The NetBackup performance object supports instances in the System Monitor. The object instance is removed from the list once the NetBackup operation is completed. the object instance is removed when performance monitoring stops. or from which NetBackup is reads. the object instance exists after the NetBackup operation is complete. The instances can be drive names or absolute paths to which NetBackup writes. To monitor NetBackup counters remotely.

the following conditions must be met: .The drive must be connected to a Windows media server (or SAN media server). . . Select NetBackup Disk/Tape from the Performance objects drop-down list. Note: In order for the NetBackup objects to be available for selection. The Performance dialog box appears. To use the system monitor with NetBackup 1 2 Open the System Monitor on your Windows system. .Performance data collection is enabled (select Host Properties > Media Servers > Universal Settings > Enable performance data collection).A NetBackup job must be active (a drive is in use).Reference topics Determining NetBackup transfer rate 63 locks the object instances. Instances are displayed when NetBackup begins to read or write from the disk or the tape drives. . the object instances remain until the system is rebooted. 3 Select the counter to display from the list of available counters. thus. Available counters are: ■ ■ ■ ■ Disk/Tape Read Bytes (GB) Disk/Tape Read Bytes/sec (KB) Disk/Tape Write Bytes (GB) Disk/Tape Write Bytes/sec (KB) 4 Select one or more object instances from the list of instances. Click the plus sign (+) to add a counter to the display.The user must have permissions to read the Windows registry.

64 Reference topics Determining NetBackup transfer rate 5 Click Add. The number of bytes that are read or written is updated dynamically. The NetBackup counter you select is displayed in the Performance dialog box. along with the rate. .

(Found under Host Properties > Global Attributes > Schedule backup attempts. then sorts all the jobs in the worklist in the order that the jobs are due: a b NetBackup builds a worklist that consists of jobs for every client in every policy. The following items are some of the factors that affect the job order on the worklist: ■ Whether the job finished successfully or whether it failed and is Waiting for Retry. NetBackup calculates the due time for each job. the job is considered Queued. active jobs. the job is considered Done. (The time that NetBackup waits before it tries the job again is configurable by setting the Job retry delay Global Attribute master server property. and appears on the Jobs tab of the Activity Monitor. NetBackup computes the next due time for the job. The order of the jobs on the worklist is dynamic. the job becomes Active and begins. This information is useful to evaluate problems with schedules. The status of the job indicates that the job was not successful. If the job does not succeed after the number of attempts that are allowed. While a job waits for resources (devices) to become available. based on the following factors: ■ ■ ■ When the job ran last How often the job is scheduled to run (the frequency of the job) How soon the next scheduled window is open for the job (if the window is not currently open) c NetBackup sorts the worklist by the due time of each job. ■ .) Whether attempts to run the job exceed the number of attempts that the Schedule backup attempts host property indicates. NetBackup evaluates each job and determines when it is due. The number of attempts counts toward the Schedule backup attempts limit. A retried job retains the original job ID. Building the worklist (Queue) NetBackup builds an internal worklist that contains all scheduled. Once a job receives the resources it needs.Reference topics How NetBackup builds a worklist 65 How NetBackup builds a worklist The following topics explain how NetBackup determines the order in which automatic backups occur for each client. When the job completes. thus the worklist is perpetually calculated and reordered.

(The backup frequency is indicated on the schedule in the policy. NetBackup looks for the backup jobs that are most overdue. If the priorities and retention level are equal. To prioritize queued jobs The worklist generally contains jobs from different policies and schedules. The precedence includes the children of another parent job.66 Reference topics How NetBackup builds a worklist ■ Whether the job is a child job. If there is another drive of the correct type available. assume that client_1 and client_2 are in different policies and that client_1 is in the policy with the highest priority. assume that client_1 and client_2 are in the same policy but their schedules have different retention periods. For example. To choose a tape with the same retention level reduces delays to mount tapes. For example. NetBackup subtracts the frequency from the length of time since the last successful backup for that client. To determine how long a backup is overdue. The schedules for these backup jobs both have a frequency of 1 day. NetBackup prioritizes backups according to how long they are overdue. the jobs for client_1 always run before the client_2 jobs. NetBackup checks the priority of the job. Here. a tape is mounted that has the same retention level as client_2. all of the children from that parent job have precedence over other jobs. If policy priorities are equal. However. assume that client_1 and client_2 have some backup jobs that are in the same policy and have the same retention level. When a parent job is Active. Also. For example. NetBackup looks for backups with a retention level that is the same as a tape that is currently mounted. assume that the client_1 job is the most overdue. Backup jobs from the policy with the highest priority run first. NetBackup tries to start a backup job that has the same retention period as a tape that is currently mounted. NetBackup checks for the following items when it determines the order in which to run the backups: 1 NetBackup checks for the jobs that are to be multiplexed. 2 3 4 . The jobs join an existing multiplexed group if allowed. The clients that are the most overdue have the highest priority. even if a job of higher priority is on the worklist. as determined by the policy Job priority setting. The last backup for client_1 ran 25 hours ago and the last backup for client_2 ran 26 hours ago. The client_2 job runs first because it can be stored on a tape that is already mounted to use resources most efficiently. a tape is mounted on that drive for the client_1 job.

worn media. Whether duplicates for off-site storage or extra security are needed. the job of client client_2 is the most overdue and runs first. The priority of the most overdue jobs is important in a busy NetBackup configuration where the backup window can close before all backups can begin. A tape that contains many small files has more backup overhead because each file requires an extra 512 bytes for catalog information on the media. Consider the number of backups on one tape. Allow for the replacement of old. To plan for the future.Reference topics Determining backup media requirements 67 Both clients are overdue for a backup. ensure that enough media is defined to accommodate the data. Allow for new software releases and other special backups. Determining backup media requirements To manage a backup environment efficiently. The sizes of the tape marks vary depending on the media type. A tape with many small backups (possibly incremental backups) contains less real data when compared to a tape that contains fewer large backups. backup needs may also increase. Tape marks are created between backups. All backups on a given tape or optical disk have the same retention level unless the Allow multiple retentions per media property is enabled. determine the amount of media that is required for both daily and long-term use. consider the following points: ■ How long you want to retain the data. Consider the changes in disk usage patterns over time. The long-term requirements are necessary to assess costs for acquisition of new media. Media sharing may be used to help maximize tape usage. storage devices. additional media is required for each different retention level. first determine the approximate amount of data in the files that you back up to each type of media each day. check the Media Summary report to verify that enough media IDs and disk space are available. If disk usage and capacity increase. For daily requirements. If you have many different volume pools. Then. This approach ensures that a backup that was unsuccessful during its previous backup window has priority over the successful backups. The daily requirement must be known to ensure that enough media is available for each backup session. However. and off-site storage (if required). ■ ■ ■ ■ ■ ■ ■ . If not enabled.

68 Reference topics NetBackup notify scripts

NetBackup notify scripts

NetBackup uses the following scripts or batch files for collecting information
and providing notification of events.
The following scripts are active on the master server:
Install_path\VERITAS\NetBackup\bin\backup_notify.cmd
Install_path\VERITAS\NetBackup\bin\backup_exit_notify.cm
d
Install_path\VERITAS\NetBackup\bin\dbbackup_notify.cmd
Install_path\VERITAS\NetBackup\bin\diskfull_notify.cmd
Install_path\VERITAS\NetBackup\bin\mail_dr_info.cmd
Install_path\VERITAS\NetBackup\bin\nbmail.cmd
Install_path\VERITAS\NetBackup\bin\restore_notify.cmd
Install_path\VERITAS\NetBackup\bin\session_notify.cmd
Install_path\VERITAS\NetBackup\bin\session_start_notify
Install_path\VERITAS\NetBackup\bin\usereq_notify.cmd
Install_path\VERITAS\NetBackup\bin\goodies\parent_end_no
tify.cmd
Install_path\VERITAS\NetBackup\bin\goodies\parent_start_
notify
Scripts that run on clients: Install_path\VERITAS\NetBackup\bin\goodies\bpstart_notif
y.bat
Install_path\VERITAS\NetBackup\bin\goodies\bpend_notify.
bat
To use the client scripts, the scripts must first be created on the client. Use the procedures as described in “bpstart_notify.bat (Microsoft Windows clients only)” on page 72 and “bpend_notify.bat (Microsoft Windows clients only)” on page 76. For further information, refer to the comments in the scripts. Caution: Applies to NetBackup Enterprise Server only. If you use either the bpstart_notify or bpend_notify scripts, do not include any commands that write to stdout. NetBackup sends the output that is written to stdout to the server as part of the backup. The resulting backup can abort with an error message that pertains to block sizes. Also, ensure that all commands in the scripts are appropriate to the client platform. For example, the -s parameter is invalid for the UNIX mail command on some UNIX platforms. Its use can cause data to be written to stdout or stderr.

Reference topics NetBackup notify scripts

69

backup_notify.cmd
The backup_notify.cmd script runs on the NetBackup server where the storage unit is located. It is called each time a backup is successfully written to media. The parameters that NetBackup passes to this script are:
■ ■

The name of the program doing the backup The backup-image name or path

For example: backup_notify.cmd bptm bilbo_0695316589
Note: Applies to NetBackup Enterprise Server only. If NetBackup backs up files to a UNIX disk storage unit that Storage migratory manages, the backup_notify script notifies Storage migratory to perform migration as quickly as possible. The released script does not, however, have commands to force a backup of the managed file system after NetBackup has stored its backups. To back up the managed file system, modify the script as necessary to meet site requirements for backup.

backup_exit_notify.cmd
The backup_exit_notify.cmd script runs on the master server. It is called to perform site-specific processing when an individual backup completes. Table 2-3 Parameter
clientname policyname schedname schedtype

backup_exit_notify parameters

Description
Name of the client from the NetBackup catalog. Policy name from the NetBackup catalog. Schedule name from the NetBackup catalog. One of the following: FULL, INCR (differential incremental), CINC (cumulative incremental), UBAK, UARC Exit code for the entire backup job.

exitstatus

For example: backup_exit_notify.cmd freddie production fulls FULL 0 backup_exit_notify.cmd Dane production incrementals INCR 73

70 Reference topics
NetBackup notify scripts

bpstart_notify (UNIX clients only)
Note: Ensure that this script can be run by other on the client before it is used. To do so, run chmod 755 script_name, where script_name is the name of the script. On UNIX clients, NetBackup calls the bpstart_notify script each time the
client starts a backup or an archive.
To use this script, copy the following file from the server:
Install_path\VERITAS\NetBackup\bin\goodies\bpstart_notif
y.bat
And place it to the following location on the UNIX client: /usr/openv/netbackup/bin/
Modify the script and ensure that you have permission to run the script.
The bpstart_notify script runs each time a backup or an archive starts and
initialization is completed. The script runs before the tape is positioned. This
script must exit with a status of 0 for the calling program to continue and for the
backup or archive to proceed. A nonzero status causes the client backup or
archive to exit with a status of bpstart_notify failed.
If the /usr/openv/netbackup/bin/bpstart_notify script exists, it runs
in the foreground and the bpbkar process on the client waits for it to complete
before continuing. Any commands in the script that do not end with an &
character run serially.
The server expects the client to respond with a continue message within the
time that the BPSTART_TIMEOUT option specifies on the server.
The default for BPSTART_TIMEOUT is 300. If the script needs more time than
300 seconds, increase the value to allow more time.
Table 2-4 Parameter
clientname policyname schedname schedtype

bpstart_notify parameters

Description
Name of the client from the NetBackup catalog. Policy name from the NetBackup catalog. Schedule name from the NetBackup catalog. One of the following: FULL, INCR (differential incremental), CINC (cumulative incremental), UBAK, UARC

.policyname[.policyname or .fulls The first script affects all scheduled backups in the policy that are named production. the following environment variables can be used to support multiple data streams: STREAM_NUMBER indicates the stream number.fulls scripts. The second script affects scheduled backups in the policy that is named production only when the schedule is named fulls. if there are both bpstart_notify.production and bpstart_notify. For example: bpstart_notify bpstart_notify bpstart_notify bpstart_notify bpstart_notify freddie cd4000s fulls FULL danr cd4000s incrementals INCR hare cd4000s fulls FULL freddie cd4000s user_backups UBAK DangDang cd4000s user_archive UARC To create a bpstart_notify script for a specific policy or policy and schedule combination. Note: For a given backup.production. NetBackup uses only one bpstart_notify script and that is the script with the most specific name.production. A 0 value indicates that multiple data streams is not enabled. The following are examples of the strings that are available to the script to use to record information about a backup: BACKUPID=freddie_0857340526 UNIXBACKUPTIME=0857340526 BACKUPTIME=Sun Mar 2 16:08:46 2006 In addition.schedule] is not specified. The following are two examples of script names for a policy (production) that has a schedule (fulls): /usr/openv/netbackup/bin/bpstart_notify.production /usr/openv/netbackup/bin/bpstart_notify. NetBackup uses only bpstart_notify. The first stream from a policy.production. client. For example.policyname. create script files with a .Reference topics NetBackup notify scripts 71 Caution: The bpstart_notify script also runs for NetBackup catalog backups if a . and schedule is 1. The bpstart_notify script can use the following environment variables: BACKUPID UNIXBACKUPTIME BACKUPTIME The NetBackup bpbkar process creates these variables.schedulename suffix.fulls.

72 Reference topics NetBackup notify scripts

STREAM_COUNT specifies the total number of streams to be generated from this policy, client, and schedule. STREAM_PID is the pid (process ID) number of bpbkar. RESTARTED can be used for checkpointed restarts or checkpointed backup jobs. A value of 0 indicates that the job was not resumed. (For example, upon first initiation.) A value of 1 indicates that the job was resumed.

bpstart_notify.bat (Microsoft Windows clients only)
For all Windows clients, you can create some batch scripts that provide
notification whenever the client starts a backup or archive.
To use this script, copy the following file from the server:
Install_path\VERITAS\NetBackup\bin\goodies\bpstart_notif
y.bat
And place it on the client in the same directory as the NetBackup client binaries: Install_path\NetBackup\bin\ Where Install_path is the directory where NetBackup is installed. You can create bpstart_notify scripts that provide notification for all backups or for backups of a specific policy or schedule. To create a script that applies to all backups, name the script bpstart_notify.bat To create a bpstart_notify script that applies only to a specific policy or policy and schedule combination, add a .policyname or .policyname.schedulename suffix to the script name.

The following script applies only to a policy named days: install_path\netbackup\bin\bpstart_notify.days.bat
The following script applies only to a schedule that is named fulls in a policy named days: install_path\netbackup\bin\bpstart_notify.days.fulls.bat

Caution: The bpstart_notify script also runs for NetBackup catalog backups if a .policyname[.schedule] is not specified. The first script affects all scheduled backups in the policy named days. The second script affects scheduled backups in the policy named days only when the schedule is named fulls. For a given backup, NetBackup calls only one bpstart_notify script and checks for them in the following order: bpstart_notify.policy.schedule.bat
bpstart_notify.policy.bat

Reference topics NetBackup notify scripts

73

bpstart_notify.bat For example, if there are both bpstart_notify.policy.bat and bpstart_notify.policy.schedule.bat scripts, NetBackup uses only the bpstart_notify.policy.schedule.bat script. Note: bpend_notify scripts can provide a different level of notification than the bpstart_notify scripts. For example, to use one of each, the script names might be bpstart_notify.policy.bat and bpend_notify.policy.schedule.bat. When the backup starts, NetBackup passes the following parameters to the script. Table 2-5 Parameter
%1 %2 %3 %4 %5 %6

bpstart_notify.bat parameters

Description
Name of the client from the NetBackup catalog. Policy name from the NetBackup catalog. Schedule name from the NetBackup catalog. One of the following: FULL, INCR, CINC, UBAK, UARC Status of the operation is always 0 for bpstart_notify. Results file that NetBackup checks for a return code from the script. NetBackup uses %6 to pass the file name and then expects the script to create the file in the same directory as the script. If the script applies to a specific policy and schedule, the results file must be named

install_path\netbackup\bin\BPSTART_RES.policy.schedule
If the script applies to a specific policy, the results file must be named

install_path\netbackup\bin\BPSTART_RES.policy
If the script applies to all backups, the results file must be named

install_path\netbackup\bin\BPSTART_RES
An echo 0> %6 statement is one way for the script to create the file. NetBackup deletes the existing results file before it calls the script. After the script runs, NetBackup checks the new results file for the status. The status must be 0 for the script to be considered successful. If the results file does not exist, NetBackup assumes that the script was successful.

The server expects the client to respond with a continue message within the time that the NetBackup BPSTART_TIMEOUT option specifies. The default for

74 Reference topics NetBackup notify scripts

BPSTART_TIMEOUT is 300. If the script needs more than 300 seconds, increase
the value to allow more time.
For Windows 2000 clients, the bpstart_notify script can use the following
environment variables for the support of multiple data streams:
STREAM_NUMBER indicates the stream number. The first stream from a policy,
client, and schedule is 1. A 0 value indicates that multiple data streams is not
enabled.
STREAM_COUNT specifies the total number of streams to be generated from this
policy, client, and schedule.
STREAM_PID is the pid (process ID) number of bpbkar.

bpend_notify (UNIX clients only)
Caution: The bpend_notify script is run when the client is finished sending data, but the server has not yet completed writing to media.

Note: Ensure that this script can be run by other on the client before it is used. To do so, run chmod 755 script_name, where script_name is the name of the script. To receive a notification whenever a UNIX client completes a backup or an archive operation, copy the following file from the server: Install_path\VERITAS\NetBackup\bin\goodies\bpend_notify
And place it to the following location on the UNIX client: /usr/openv/netbackup/bin/bpend_notify
Modify the script and ensure that you have permission to run the script.
The bpend_notify script runs each time a backup or archive completes. For
archives, it runs after the backup but before the files are removed.
If bpend_notify exists, it runs in the foreground and bpbkar on the client
waits until it completes. Any commands that do not end with an & character run
serially.
The server expects the client to respond within the time that the
BPEND_TIMEOUT NetBackup configuration option specifies. The default for
BPEND_TIMEOUT is 300.
If the script needs more than 300 seconds, set BPEND_TIMEOUT to a larger
value. Avoid too large a value because it can delay the server from servicing
other clients.
NetBackup passes the following parameters to the bpend_notify script.

production. For example: bpend_notify freddie pol_1 fulls FULL 0 bpend_notify danr pol_1 incrementals INCR 73 To create a bpend_notify script for a specific policy or policy and schedule combination.0 or later software.fulls The first script affects all scheduled backups in the policy production. Policy name from the NetBackup catalog. The status is the client status and does not indicate that the backup is complete and successful. Schedule name from the NetBackup catalog. The following are two examples of script names for a policy that is named production with a schedule that is named fulls: /usr/openv/netbackup/bin/bpend_notify. UARC Exit code from bpbkar. Note: For a given backup.Reference topics NetBackup notify scripts 75 Table 2-6 Parameter clientname policyname schedname schedtype bpend_notify parameters Description Name of the client from the NetBackup catalog. due to a failure on the server.policyname.fulls. If the UNIX client is running NetBackup 3. NetBackup uses only bpend_notify.policyname or . The client can display a status 0 when. create script files with a .schedulename suffix.production. the bpend_notify script can use the following environment variables: BACKUPID UNIXBACKUPTIME . One of the following: FULL.schedule] is not specified. if there are both bpend_notify. exitstatus Caution: The bpend_notify script also runs for NetBackup catalog backups if a .production. For example. the All Log Entries report displays a status 84. NetBackup uses only one bpend_notify script and that is the one with the most specific name. CINC (cumulative incremental).production and bpend_notify. The second script affects scheduled backups in the policy production only when the schedule is named fulls.fulls scripts. INCR (differential incremental).production /usr/openv/netbackup/bin/bpend_notify. UBAK.policyname[.

FINISHED can be used for checkpointed restarts of backup jobs.bat The following script applies only to a schedule that is named fulls in a policy named days: Install_path\netbackup\bin\bpend_notify.76 Reference topics NetBackup notify scripts BACKUPTIME The NetBackup bpbkar process creates these variables.bat Where Install_path is the directory where NetBackup is installed. you can create some batch scripts that provide notification whenever the client completes a backup or archive.bat (Microsoft Windows clients only) For Windows clients.policyname or . The following are examples of the strings that are available to the script for use to record information about a backup: BACKUPID=freddie_0857340526 UNIXBACKUPTIME=0857340526 BACKUPTIME=Sun Mar 2 16:08:46 2005 The following environment variables can be used for the support of multiple data streams: STREAM_NUMBER indicates the stream number. STREAM_COUNT specifies the total number of streams to be generated from this policy. ■ The following script applies only to a policy named days: Install_path\netbackup\bin\bpend_notify. A 0 value indicates that multiple data streams is not enabled.bat ■ .fulls. You can create bpend_notify scripts that provide notification for all backups or for backups of a specific policy or schedule. A value of 1 indicates that the client was finished sending all the of data.days. and schedule. bpend_notify. add a . To create a bpend_notify script that applies to all backups. client. STREAM_PID is the pid (process ID) number of bpbkar. and schedule is 1. name the script bpend_notify.bat To create a script that applies only to a specific policy or policy and schedule combination. The first stream from a policy.schedulename suffix to the script name. These scripts must reside on the client and in the same directory as the NetBackup client binaries: Install_path\NetBackup\bin\bpend_notify. A value of 0 indicates that the client was not finished sending all of the data.days.policyname. client.

The status is 0 for successful backups and 1 for partially successful backups.schedule. For example. Policy name from the NetBackup catalog.bat bpend_notify. . Table 2-7 Parameter %1 %2 %3 %4 %5 bpend_notify parameters Description Name of the client from the NetBackup catalog. NetBackup uses only bpend_notify.bat. Note: bpstart_notify scripts can provide a different level of notification than the bpend_notify scripts.policy.bat and bpend_notify. UBAK.bat For example.policyname[.policy. The first script affects all scheduled backups in the policy named days. It is the same as sent to the NetBackup server.schedule.policy. When the backup completes. One of the following: FULL. if there are both bpend_notify. INCR.Reference topics NetBackup notify scripts 77 Caution: The bpend_notify script also runs for NetBackup catalog backups if a . CINC. NetBackup calls only one bpend_notify script and checks for them in the following order: bpend_notify. Schedule name from the NetBackup catalog. the status is the value associated with that error.bat scripts.bat.schedule] is not specified. The second script affects scheduled backups in the policy named days only when the schedule is named fulls.bat bpend_notify.policy. if you had one of each.bat and bpend_notify.policy.schedule. For a given backup. they could be bpstart_notify.schedule. If an error occurs. NetBackup passes the following parameters to the script.policy.policy. UARC Status of the operation.

For Windows 2000 clients. STREAM_COUNT specifies the total number of streams to be generated from this policy. A 0 value indicates that multiple data streams is not enabled.78 Reference topics NetBackup notify scripts Parameter %6 Description Results file that NetBackup checks for a return code from the script. NetBackup checks the new results file for the status. dbbackup_notify. and schedule. The first stream from a policy. If the script needs more than 300 seconds.policy If the script applies to all backups. After the script runs. If the script applies to a specific policy and schedule. NetBackup deletes the existing results file before it calls the script. the results file must be named Install_path\netbackup\bin\BPEND_RES An echo 0> %6 statement is one way for the script to create the file. The default for BPEND_TIMEOUT is 300. The script runs on the server that receives the data for the offline catalog backup.cmd script each time NetBackup completes an offline. cold catalog backup. . client. STREAM_PID is the pid (process ID) number of bpbkar. NetBackup uses %6 to pass the file name and then expects the script to create the file in the same directory as the script. client.cmd NetBackup calls the dbbackup_notify. the results file must be named Install_path\netbackup\bin\BPEND_RES.policy. and schedule is 1. The status must be 0 for the script to be considered successful. NetBackup passes the following parameters to this script: Table 2-8 Parameter device dbbackup_notify parameters Description Device type the backup was written to. NetBackup assumes that the script was successful. The server expects the client to respond with a continue message within the time that the BPEND_TIMEOUT option specifies. the results file must be named Install_path\netbackup\bin\BPEND_RES. the bpend_notify script can use the following environment variables for the support of multiple data streams: STREAM_NUMBER indicates the stream number. increase the value to allow more time.schedule If the script applies to a specific policy. If the results file does not exist.

however. Or modified to perform actions such as removing other files in the affected directory or file system. the dbbackup_notify script notifies Storage Migrator to perform migration as quickly as possible. If the NetBackup catalog files are backed up to a UNIX disk storage unit that Storage Migrator manages. The default action is to report the condition and immediately try to write the data again. Specifies whether the backup was successful and must have a value of either SUCCESS or FAIL. For example: dbbackup_notify. diskfull_notify. NetBackup passes the following parameters to this script. The script can be modified to send a notification to an email address. The disk media manager (bpdm) calls this script if it encounters a disk full condition while it writes a backup to a disk storage unit. Modify this script to produce a printed copy of the media ID to which the catalog backup was done. You must modify the script to meet site requirements for backup of the Storage Migrator catalog. Table 2-9 Parameter programname pathname diskfull_notify parameters Description Name of the program (always bpdm). Path to the file being written.cmd OPTICAL AA0001 FAIL dbbackup_notify. have commands to force Storage Migrator to back up its own catalog after a backup of the NetBackup catalog.cmd TAPE XYZ047 SUCCESS You must be able to identify the most recent catalog backup.cmd DISK /disk1/bpsync1 SUCCESS dbbackup_notify. (The file being written is kept open by the active bpdm). For example: . Note: Applies to NetBackup Enterprise Server only.cmd script runs on the NetBackup server that contains the storage unit.cmd The diskfull_notify.Reference topics NetBackup notify scripts 79 Parameter vsn_or_path status Description Volume serial number (for tape) or path (for disk) used for the backup. The script does not.

cmd is present in Install_path\NetBackup\bin.cmd. either: ■ Copy the netbackup/bin/diskfull_notify. blat. The attached file name. For multiple addresses. .cmd Use mail_dr_info.) For details.cmd to send NetBackup disaster recovery information to specified recipients after running an online. to change sleep 0 to: sleep 300 ■ mail_dr_info. The message file name.cmd script default condition was to sleep for five minutes when a disk storage unit became full. the diskfull_notify.cmd script.cmd Place it into the following location: Install_path\NetBackup\bin\mail_dr_info. (For example. copy the following script from the master server: Install_path\VERITAS\NetBackup\bin\nbmail. If mail_dr_info. or Modify the script.old_revision_number script to netbackup/bin/diskfull_notify. NetBackup checks to see if mail_dr_info.cmd bpdm /disk1/images/host_08193531_c1_F1 Note In previous releases.cmd parameters Description The recipient's address.80 Reference topics NetBackup notify scripts diskfull_notify. To retain this behavior upon upgrade. NetBackup passes the parameters to the script. hot catalog backup. see the comments in the nbmail. enter email1.cmd exists. Update the script using the following script parameters. Note: All NetBackup email notifications require that a public domain SMTP mail client be configured. Table 2-10 Parameter %1 %2 %3 %4 mail_dr_info. To create the script.email2 The subject line.

For multiple addresses. This is generated by another script. %2 %3 %4 NetBackup checks to see if nbmail. NetBackup passes the parameters to the script. enter email1. For more information. see “Universal Settings properties” on page 480. Update the script using the following parameters. Table 2-11 Parameter %1 nbmail.cmd to send specified recipients notifications about scheduled backups.cmd parameters Description The recipient's email address. Policy name from the NetBackup catalog.Reference topics NetBackup notify scripts 81 nbmail.email2 The contents of the subject line. The recipients email addresses must also be configured in the host properties.cmd exists is present in Install_path\NetBackup\bin.cmd NetBackup calls the parent_end_notify. If nbmail. The file that is sent in the body of the email. UNIX platforms have a built-in SMTP transfer method. To create the script on a client.cmd exists.cmd from the master server into Install_path\NetBackup\bin of each client that is to receive the notification. Table 2-12 Parameter clientname policyname parent_end_notify parameters Description Name of the client from the NetBackup catalog. . parent_end_notify.cmd Use nbmail. Windows systems also require that an application to transfer messages using the Simple Mail Transfer Protocol be installed in order to accept script parameters. The attached file name.cmd script each time a parent job ends. copy Install_path\VERITAS\NetBackup\bin\nbmail. Update the script using the following script parameters.

cmd script runs on the server that contains the storage unit. NetBackup passes the following parameters to this script: .cmd script each time a parent job starts. CINC (cumulative incremental). CINC (cumulative incremental). INCR (differential incremental). The NetBackup tape or disk manager (bptm or bpdm) calls the script when it is finished sending data to the client during a restore. the restore_notify script notifies Storage Migrator to perform migration as quickly as possible after the restore is complete. Table 2-13 Parameter clientname policyname schedname schedtype parent_start_notify parameters Description Name of the client from the NetBackup catalog.82 Reference topics NetBackup notify scripts Parameter schedname schedtype Description Schedule name from the NetBackup catalog. One of the following: FULL. UARC Exit code for the entire backup job. UBAK.cmd NetBackup calls the parent_start_notify. status streamnumber restore_notify. Policy name from the NetBackup catalog. The stream number for a parent job is always -1. If the files are restored to a UNIX disk storage unit that Storage Migrator manages. The script is called regardless of whether data is sent. One of the following: FULL. The stream number for a parent job is always -1. status streamnumber parent_start_notify. INCR (differential incremental). The restore_notify. UARC Exit code for the entire backup job. Update the script using the following parameters. UBAK. Schedule name from the NetBackup catalog.cmd Note: Applies to NetBackup Enterprise Server only.

NetBackup calls this script to do any site-specific processing before it starts the first backup. so no other backups can start until that time. duplication. session_start_notify. Scheduling is suspended until this script completes.cmd script runs on the master server. NetBackup passes the following parameters to this script.cmd The session_start_notify. One of the following: restore.Reference topics NetBackup notify scripts 83 Table 2-14 Parameter programname pathname operation restore_notify parameters Description Name of the program doing the restore or other read operation. Path to the backup name or path.cmd script runs on the master server.cmd The session_notify. userreq_notify. archive. When a set of backups is due to run. NetBackup passes no parameters to this script. It is called at the end of a backup session if at least one scheduled backup has succeeded.cmd bptm bilbo_0695316589 duplication session_notify. or restore You can alter this script to gather information about user requests to NetBackup. list Defines the client name. manual_backup. archive. restore. NetBackup calls it each time a request is made to: ■ ■ List files that are in backups or archives Start a backup.cmd The userreq_notify. clientname .cmd script runs on the master server. NetBackup passes no parameters to this script. Table 2-15 Parameter action userreq_notify parameters Description Defines the action and can have the following values: backup. import For example: restore_notify. verify.

Many of these practices also reduce the time and effort that are required to administer your configuration. The release notes also contain information about all new functionality in each release.conf and bp. master server databases and the EMM database). For example: userreq_notif.cmd archive mercury jdoe userreq_notify. periodically restore files to prove that restores work correctly.cmd list mercury jdoe Media and device management best practices The following are best practices for NetBackup media and device management. Use the documented methods for terminating the NetBackup Media Manager daemons and services. ■ ■ ■ ■ ■ . General practices The following are general best practices for media and device management: ■ Use only Symentec documented and Symentec supported options for NetBackup commands.84 Reference topics Media and device management best practices Parameter userid Description Defines the user ID. You may also want to back up the vm. Also.cmd restore mercury jdoe userreq_notify. you can minimize problems.cmd manual_backup mercury jdoe userreq_notify. Periodically verify your backups using NetBackup Management > Catalog in the NetBackup Administration Console. see the NetBackup support web site.conf (UNIX system) files on your media servers.com. use backups from the same point in time. When you restore the NetBackup catalog (for example. Always back up the NetBackup catalogs. Refer to the NetBackup release notes to see if the methods you use are eliminated in the current release or eliminated in future releases. For a list of supported devices. http://entsupport. Those files contain configuration settings. If you follow these recommendations.cmd backup mercury jdoe userreq_notify.symantec. and the latest device mapping file. server platforms. Following these best practices should save you time.

Investigate the causes of all drives that are down. Use only robots. and server platforms and hardware that are tested and supported by Symatec. Use a scratch pool for unassigned media. Replace old media according to the life-span recommendations of the manufacturer. tape drives and tape drivers. To use devices with other applications and NetBackup controls those devices. Use barcode naming conventions to differentiate between data and cleaning tapes and different physical media types. see the NetBackup hardware compatibility list on the NetBackup support site. Before performing inject or eject commands. ensure that the media access port is empty. Replace old cleaning media also. ■ . ■ ■ ■ ■ Device management The following are device management best practices: ■ ■ ■ ■ ■ Monitor the NetBackup system log for device errors encountered. you must down the drive if the drive is in the UP state. Configure cleaning cartridges for your tape drives. Do not use the robotic test utilities while running backup or restore jobs. some libraries may have problems. A common convention is a prefix that identifies the type of media. Read the NetBackup Device Configuration Guide before configuring devices on media servers (or SAN media servers). and use TapeAlert for automatic drive cleaning if the drives support automatic cleaning. Use robotic libraries that have a barcode reader and use only barcode labels that the robot vendor recommends. Although NetBackup can handle a port that is not empty.Reference topics Media and device management best practices 85 ■ Ensure that all names and numbers for devices and all media IDs and barcodes are unique across the entire enterprise. For supported devices. Use barcode rules for media type assignment when you inventory multimedia libraries. Monitor devices by using the NetBackup Device Monitor. ■ Media management The following are media management best practices: ■ ■ ■ Use the robot inventory update operation for media management.

Consult the Troubleshooter in the NetBackup Administration Console or the NetBackup Troubleshooting Guide for all error conditions. Use consistent logical drive types for all physical drive types on all servers in your environment. Do not use the NetBackup DISABLE_RESOURCES_BUSY touch file. ■ ■ ■ ■ ■ ■ ■ . ■ ■ ■ ■ ■ ■ ■ Performance and troubleshooting The following are performance and troubleshooting best practices: ■ Use the performance-tuning documents available on the NetBackup support Web page. Use the NetBackup Device Configuration wizard to configure your devices. Plan periodic maintenance periods for all of your backup servers.conf file). When possible.86 Reference topics Media and device management best practices ■ Use only fully-serialized devices. Do not use a server that hosts other applications or stores data. consult the vendor for firmware upgrades and consult the NetBackup hardware compatibility list for supported firmware levels. For problems with devices. use SCSI reserve. Always install the latest NetBackup release updates that are available from Symantec. the Solaris st. Do not disable the operating system TCP_NODELAY functionality. Use only a dedicated server for the NetBackup master server and Enterprise Media Manager (EMM) server. Download and install the latest device mapping file from the NetBackup support web site before you use the Device Configuration wizard. use dlt as the logical drive type for all DLT7000 drives. For example. Verify all SCSI-related operating system configuration files (for example. The default Microsoft medium-changer driver is acceptable (but is not required) for use with NetBackup. Do not load vendor medium-changer drivers on Microsoft Windows hosts. Always configure and use pass-through paths for robotic libraries and drives. Use persistent bindings for fibre-attached devices. when you install operating system release updates. A fully-serialized SCSI library should report a serial number for the robot and also a serial number for each drive in the robot.

all of the following conditions must be true. Requirements for using TapeAlert To use TapeAlert. NetBackup writes TapeAlert conditions into: ■ ■ ■ ■ The bptm log The error log The job details log The system log on UNIX and Event Viewer on Windows For more information. OpenStorage. and informational states are logged on a TapeAlert log page. Refer to the device’s documentation for the list of codes that are supported by the device. No additional configuration is needed.Reference topics Using TapeAlert 87 ■ See the NetBackup Shared Storage Guide before you install and configure the NetBackup Shared Storage Option. For the tape drives that support TapeAlert. or SharedDisk. ■ ■ ■ TapeAlert log codes TapeAlert codes are derived from the T10 SCSI-3 Stream Commands standard. also see “Reactive cleaning (TapeAlert)” on page 91. Using TapeAlert TapeAlert is a tape drive status monitor and message utility. warning. To determine if a drive supports TapeAlert. defects in tape drive hardware. Error. the TapeAlert firmware monitors the drive hardware and the media. see the NetBackup Device Configuration Guide. The cleaning tape has not reached its end of life. Passthru device files must be configured on UNIX media servers. and the need to clean drives. The TapeAlert utility can detect tape quality problems. TapeAlert checks for errors of the following types: ■ ■ ■ Recoverable read and write drive problems Unrecoverable read and write drive problems Hardware defects . To clean drives using TapeAlert. see the Symantec support site. and the TapeAlert must be enabled on the drive. For more information. ■ The drive must support the TapeAlert capability. a cleaning tape is configured and available in NetBackup for the robotic library.

.FRZ None None Error message READ WARNING WRITE WARNING HARD ERROR MEDIA READ FAILURE WRITE FAILURE MEDIA LIFE NOT DATA GRADE WRITE PROTECT NO REMOVAL 0x0b None CLEANING MEDIA 0x0c None UNSUPPORTED FORMAT REC.WRN Warning .FRZ None None None Warning .WRN Warning .CRT Warning .WRN .CRT TapeAlert code Default action 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x0a None None None Freeze media .FRZ Freeze media .88 Reference topics Using TapeAlert ■ ■ ■ Wrong or worn-out media Expired cleaning tapes Abnormal errors A set of TapeAlert conditions are defined that can cause the media in use to be frozen.CRT 0x0f 0x10 0x11 0x12 Freeze media . CARTRIDGE FAILURE UNREC.FRZ Freeze media . An additional set of conditions are defined that can cause a drive to be downed.CRT Critical . MECH.WRN Critical .FRZ 0x0e Freeze media .WRN Critical .CRT Warning .FRZ Freeze media .WRN Warning .WRN Warning .FRZ Freeze media .WRN Critical .CRT Critical . MECH. Table 2-16 on page 88 describes the TapeAlert codes.CRT Informational INFO Informational INFO Informational INFO Critical . Table 2-16 TapeAlert log codes Error type Warning .FRZ Critical . CARTRIDGE FAILURE MIC FAILURE FORCED EJECT READ ONLY DIRECTORY CORRUPTED ON LOAD 0x0d Freeze media .

WRN Informational INFO .CRT Warning .Reference topics Using TapeAlert 89 Table 2-16 TapeAlert log codes (continued) Error type Informational INFO Critical .CLN Freeze media .FRZ Error message NEARING MEDIA LIFE 0x14 0x15 0x16 Clean drive .WRN 0x1c None Warning .CRT 0x18 None Warning .WRN Critical .DOWN None None None None None None None None None Warning .WRN Warning .FRZ Critical .WRN Warning .WRN Critical .CRT Warning .CRT Critical .WRN Warning .CLN Clean drive .WRN 0x19 0x1a None None Warning .DOWN Down drive .WRN Warning .CRT TapeAlert code Default action 0x13 Freeze media .WRN 0x1b None Warning .CRT Warning .FRZ CLEAN NOW CLEAN PERIODIC EXPIRED CLEANING MEDIA INVALID CLEANING TAPE RETENSION REQUESTED DUAL-PORT ERROR COOLING FAN FAILURE POWER SUPPLY FAILURE POWER CONSUMPTION DRIVE MAINTENANCE HARDWARE A HARDWARE B INTERFACE EJECT MEDIA DOWNLOAD FAIL DRIVE HUMIDITY DRIVE TEMPERATURE DRIVE VOLTAGE PREDICTIVE FAILURE DIAGNOSTICS REQ.WRN Critical .WRN Critical .0x31 None Down drive .WRN 0x1d 0x1e 0x1f 0x20 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 . UNDEFINED 0x17 Freeze media .CRT Warning .

FRZ Freeze media .FRZ Freeze media .WRN 0x3d .WRN Warning .WRN 0x3c Freeze media .CRT Critical .WRN TapeAlert code Default action 0x32 0x33 None Freeze media .WRN Warning .CRT 0x36 0x37 0x38 Freeze media .CRT 0x35 Freeze media .FRZ Critical .FRZ Critical .CRT 0x39 None Critical .CRT Critical .FRZ Error message LOST STATISTICS DIRECTORY INVALID ON UNLOAD SYSTEM AREA WRITE FAILURE SYSTEM AREA READ FAILURE NO START OF DATA LOADING FAILURE UNREC.0x40 None Informational INFO Drive cleaning overview The following types of drive cleaning are available using NetBackup: ■ Reactive cleaning Symantec recommends that you use reactive cleaning.FRZ Critical .CRT 0x3a 0x3b None Freeze media . UNLOAD FAILURE AUTOMATION INTERFACE FAILURE FIRMWARE FAILURE WORM MEDIUM INTEGRITY CHECK FAILED WORM MEDIUM OVERWRITE ATTEMPTED UNDEFINED 0x34 Freeze media . Library-based cleaning Frequency-based cleaning Operator-initiated cleaning ■ ■ ■ .90 Reference topics Drive cleaning overview Table 2-16 TapeAlert log codes (continued) Error type Warning .FRZ Warning .FRZ Warning .

If bptm detects that either of these flags is set. If a drive supports the TapeAlert capability and it is enabled on the drive. For more information. TapeAlert and frequency-based cleaning Using TapeAlert with frequency-based cleaning ensures that a drive is cleaned at least every x hours. TapeAlert allows reactive cleaning for most drive types. the NetBackup bptm process polls the drive for status from TapeAlert. Not all platforms. The drive determines and initiates the cleaning when needed. it performs a cleaning at one of the following times: ■ ■ At the end of a backup or a restore to the drive. or firmware levels support this type of reactive cleaning. . the drive may be cleaned sooner. For the drives that do not support TapeAlert. In addition. the drives sets a CLEAN_NOW or CLEAN_PERIODIC flag when a threshold is reached. robots. When you use TapeAlert without frequency-based cleaning. see “Requirements for using TapeAlert” on page 87. depending on the setting for the cleaning frequency. a drive is cleaned only when the drive sets its CLEAN_NOW or CLEAN_PERIODIC flags. Library-based cleaning NetBackup does not support library-based cleaning (also known as robotic cleaning or auto cleaning) for most robots because robotic library and operating systems vendors have implemented this cleaning in different ways. see “Frequency-based cleaning” on page 92 and “TapeAlert and frequency-based cleaning” on page 91. Although a drive can recover from these errors. TapeAlert cleaning A drive with TapeAlert capability tracks how many read and write errors it has encountered within a certain time period. Symantec recommends that you use reactive cleaning. Before the next backup or restore to the drive. These different methods often interfere with NetBackup robotic control operations. drives.Reference topics Drive cleaning overview 91 Reactive cleaning (TapeAlert) Reactive cleaning (also known as on-demand cleaning or TapeAlert cleaning) using TapeAlert is a function of the tape drive. For more information. if the CLEAN_NOW or CLEAN_PERIODIC TapeAlert flags are set by the drive. you can configure and use frequency-based cleaning.

if cleaning is due after the first tape is full. Frequency-based cleaning is not supported for drives in ACS or TLH libraries that are under API robotic control. . The mount time is reset after the drive is cleaned. You can also change the cleaning frequency by changing the drive properties or by using the Media and Device Management Device Monitor. A cleaning can occur within a backup if the backup spans tapes. Drive cleaning never causes an unmount in the middle of an active backup. Media can remain in a drive for extended periods. Frequency-based cleaning Frequency-based cleaning occurs when the accumulated mount time exceeds the time you specify for the cleaning frequency. drive cleaning occurs when the accumulated mount time exceeds the time you specified for cleaning frequency: ■ ■ ■ The drive is in a robotic library that supports drive cleaning. A cleaning tape is configured and available for the robotic library. For example.92 Reference topics Drive cleaning overview NetBackup does not define cleaning media that is used for library-based cleaning. The cleaning frequency value remains the same. and the robotic library manages the cleaning media. The cleaning tape has cleanings that remain. Because TapeAlert provides the same type of cleaning as library-based cleaning. The robotic library software controls the drive cleaning. To manage drive cleaning for these robots. It does not affect cleaning frequency because NetBackup increments the mount time only when NetBackup assignes the media to a process. If the following conditions are met. The cleaning frequency is configured when you add a drive to NetBackup. use the robot vendor interfaces. Symantec recommends that you disable library-based cleaning when using TapeAlert. Frequency-based cleaning limitations The following applies only to NetBackup Enterprise Server. NetBackup updates the mount time for the drive each time a tape is unmounted. NetBackup cleans the drive before it mounts the next tape. NetBackup cleans the drive immediately after a tape is unmounted.

cleaning delays may occur (due to excessive tape position operations) and drives may be downed. The comment field of the output from the tpclean -L command.Reference topics Volume pool and volume group overview 93 Operator-initiated cleaning You can initiate a drive cleaning regardless of the cleaning frequency or accumulated mount time of the drive. Volume pool and volume group overview A volume pool is used to identify a logical set of volumes by usage. and either of the following conditions are true: ■ ■ NetBackup displays NEEDS CLEANING as follows: ■ ■ Using a cleaning tape Note: NetBackup does not control the cleaning tapes that library-based cleaning uses. NetBackup stops using the cleaning tape. The TapeAlert CLEAN_NOW or CLEAN_PERIODIC flag is set. You can use a new cleaning tape or increase the number of cleanings that are allowed for the tape. This number is decremented with each cleaning. Symantec suggests that you follow the recommendations from cleaning tape vendors for the amount of tape usage. You can specify the number of cleanings that are allowed for a cleaning tape. The drive is a stand-alone drive and a cleaning tape is not defined. NetBackup reports that a drive needs cleaning if either of the following conditions are true: ■ ■ The value for the mount time is greater than the cleaning frequency. A volume group is a logical grouping that identifies a set of volumes that reside at the same physical location. The Tape Cleaning Comment column of the Drive List in the Devices node of the NetBackup Administration Console. You can clean stand-alone drives or robotic drives if a cleaning tape of the correct media type and residence for the drive was added to NetBackup. Volume groups are convenient for updating a . If you use a cleaning tape past its recommended life. When the number of cleanings is zero. The drive is a stand-alone drive and no cleaning tape has any cleanings that remain.

94 Reference topics Volume pool and volume group overview configuration when you move volumes (for example. You specify volume pools and volume groups when you add volumes to NetBackup. NetBackup. With the exception of the CatalogBackup. By default. However. Volume pools The volume pool concept is relevant only for NetBackup storage units and does not apply to disk storage units. ■ ■ . If you move a volume physically. Volume groups Volume groups show the location of a volume. Operations include moves between a robotic library and a stand-alone location or deletetions from NetBackup. and DataStore. NetBackup. and as you add volumes. you must create a volume pool before you can add volumes to it. Rules for assigning volume groups The following are the rules for assigning volume groups: ■ All volumes in a group must be the same media type. CatalogBackup. and DataStore volume pools. The only way to clear a volume group name is to move the volume to stand-alone and not specify a volume group. from robotic to stand-alone). You cannot add volumes to a robotic library without specifying a group or having Media Manager generate a name for the group. Volumes pools protect volumes from access by unauthorized applications. such as the case when a volume is moved off-site. All volumes in a robotic library must belong to a volume group. NetBackup creates volume pools named None. Volume groups are convenient for tracking the location of volumes. such as the robot in which it resides. You can also move unassigned volumes to a different pool. associate them with the appropriate pool. You can create volume pools for applications or other reasons. Volume groups let you perform operations on a set of volumes by specifying the group name rather than each individual media ID of each volume. a media type and its corresponding cleaning media type are allowed in the same volume group (such as DLT and DLT_CLN). you also must move it logically (a logical move means to change the volume attributes to show the new location).

. remain in the same pool. Figure 2-3 Volume pool with multiple volume groups Standalone Robotic Group 1 Group 2 NB_pool Off-site 1 Group 3 Group 4 Off-site 2 In Figure 2-4 on page 96. Note that the data is stored on separate volumes by assigning different volume pools. All volumes. standalone1. a robotic library can contain volumes from more than one volume group and you can have more than one stand-alone volume group. you cannot add a group (or part of a group) to a robotic library if it already exists in another robotic library.Reference topics Volume pool and volume group overview 95 ■ More than one volume group can share the same location. The volumes in a pool can be in more than one physical location and in more than one volume group. For example. ■ Volume pool and volume group example Figure 2-3 on page 95 shows an example with one volume pool (named NB_pool) and several volume groups. All volumes in a group must be in the same robotic library or be stand-alone. These groups also have volumes from more than one pool (though the volumes in each group must all be the same type). In this example. however. In this example. members of the same volume pools are in different volume groups. That is. volumes can be moved between the groups in the robotic library and any groups that are off-site. the volumes in the pool NB_pool_dept_1 are spread among the rob_A. and off-site volume groups.

For more information. Scratch pool example In Figure 2-5 on page 97. so Media Manager attempts to assign one from NB_pool_dept_1 in Robot C. the scratch pool is named Scratch_pool. Scratch volume pools The scratch pool is an optional volume pool that you can configure. ■ . The three robots contain volumes from that pool in addition to those from other pools. NetBackup moves volumes from that scratch pool to other pools that have do not have volumes available. If a scratch pool is configured. see “Scratch volume pools” on page 96. Robot C has no unassigned volumes available in the NB_pool_dept_1 pool. Assume the following sequence of events: ■ NetBackup requires a DLT volume.96 Reference topics Volume pool and volume group overview Figure 2-4 Robot A Group rob_A Volume groups with multiple volume pools Standalone Standalone Group standalone1 Group off-site NB_pool _dept_1 NB_pool _dept_2 Robot B Group rob_B NB_pool _dept_3 You also can configure a scratch pool from which NetBackup can transfer volumes when a volume pool has no media available.

NetBackup moves it to NB_pool_dept_1. these volumes remain in the scratch pool. NetBackup does not assign volumes while they are in a scratch pool. Media Manager returns expired media to the scratch volume pool automatically (media that is returned must have been originally in the same scratch pool).TL8 Group rob_A Scratch_pool Robot B .DLT Group rob_C NB_pool_dept_1 Figure 2-5 Robot A . ■ ■ . Otherwise. all requests for those volumes are denied. Media Manager does not move assigned volumes to other pools as it does with unassigned volumes. Scratch pool example Robot C .TL8 Group rob_B NB_pool_dept_2 Scratch pool usage The following list contains important notes about scratch pool usage: ■ If the scratch pool contains assigned volumes. If a volume is available.Reference topics Volume pool and volume group overview 97 ■ NetBackup searches the scratch pool for an unassigned DLT volume in Robot C. For example if a NetBackup policy or schedule specifies the scratch pool. NetBackup logs a media unavailable status.

Symantec suggests that you use media with barcodes in the robots that can read barcodes. NetBackup obtains barcode and slot information from the robotic library. The results associate the slot number and the barcode with the media in that slot. A robot that reads barcodes performs a scan each time it moves a tape. ■ . Barcodes offer the following advantages: ■ Automatic media ID assignment. degrading performance. The robot stores the correct barcode in memory or verifies a previously saved barcode. Barcodes are not generally used on optical disks. Not using barcodes can adversely affect performance for some robots. Barcode advantages NetBackup functions well whether or not barcodes are used. When you add new media to a robot. However. ■ ■ Barcode best practices When you select barcodes for your volumes. A robot inventory update can determine which volumes are in a robot. do the following: a b Create volume pools as required. consider the following: ■ Barcodes usually appear on the labels that you attach to the outside of tape volumes. Increased performance. Barcode overview When a robotic library has a barcode reader. Define a scratch pool and add all of your volumes to it. NetBackup moves volumes to the other pools as they are needed. but do not add any volumes to the pools.98 Reference topics Barcode overview ■ To have Media Manager manage the allocation of your volumes to your volume pools. and NetBackup does not support barcodes for optical disk libraries (ODL robots). it scans the media for barcodes and saves the results. if a tape does not have a barcode. The maximum barcode length that NetBackup supports depends on the type of robot. More accurate tracking of volume location. the robot retries the scan multiple times. NetBackup is able to assign media IDs according to the criteria that you specify. However.

and TLM robots. Also. or between any characters). but different robots support different lengths of barcodes. you choose whether to use barcode rules when you set up the robot inventory update operation. Otherwise. For example. ■ . This volume identifier is used as the NetBackup media ID. the barcode for a volume must be identical to the NetBackup media ID. at the end. ■ ■ ■ ■ ■ Barcode rules A barcode rule specifies criteria for assigning attributes to new robotic volumes. NetBackup verifies that the media type in the rule is compatible with the media type you specified for the update.Reference topics Barcode overview 99 ■ When you purchase barcode labels for use with NetBackup. to match a set of media IDs from AA0000 to ZZ9999. The barcode rules are stored on the EMM server . you should use barcodes to differentiate between data tapes and cleaning tapes or to differentiate between volume pools. For API robots. You can match barcodes to media IDs by getting custom labels in the same series as your media IDs. NetBackup actions for barcodes When a robot inventory update operation uses NetBackup barcode rules and a new barcode is detected in the robot: ■ NetBackup searches the list of rules (from first to last) for a rule that matches the new barcode. TLH. Volumes in an API robot have a real or a logical barcode. When a robotic library can contain more than one media type. always follow the robotic library vendor’s recommendations. Ensure that the barcodes have the correct number of characters. See the robot vendor’s documentation to determine the requirements for a specific robot type. the robot or NetBackup may not read them correctly. NetBackup assigns these attributes using the barcode for the volume that the robotic library provides and your barcode rules. Use barcodes without spaces (at the beginning. In NetBackup. This volume identifier is the volume serial number in ACS. Barcodes can represent any combination of alpha and numeric characters. If a rule matches the barcode tag. you should assign specific characters in the barcode to different media types using media ID generation rules. get barcode labels in that series.

and resubmit the request. NetBackup verifies the barcode to ensure that the robot loads the correct volume. update the volume configuration to reflect the correct location for the media. Move the volume into the robot. Two exceptions are the <NONE> and <DEFAULT> rules. the operator manually assigns the drive to the request. Note: NetBackup does not use barcode rules if a volume already uses a barcode. NetBackup: ■ May assign the request a pending status (for media-specific jobs such as a restore) May use another volume (for backup or duplicate jobs) May fail the job (cold catalog backup jobs) ■ ■ If a requested volume is not in a robot. a pending request message appears in the NetBackup Administration Console Device Monitor. Rules are sorted first according to the number of characters in the barcode tag and then by the order you add them. NetBackup assigns the attributes in the rule to the volume. Table 2-17 Barcode tag 0080 DLT Example barcode rules Media type 8MM DLT Volume pool b_pool d_pool Max mounts / cleanings 55 200 Description new 008 volumes dlt backup .100 Reference topics Barcode overview ■ If the media types match. Example barcode rules The following table shows some example barcode rules. volume pool. the automatic volume recognition daemon reads the label and the drive is assigned to the request. maximum number of mounts (or number of cleanings). and description. If the barcode on the volume does not match the barcode in the EMM database. which are always located at the end of the list. Checking barcodes In the robots that have barcode readers. The attributes include the media type. If the volume is unlabeled and not associated with a robot. The operator must then find the volume and do one of the following: ■ Check the Device Monitor to find a suitable drive and mount the requested volume in that drive. ■ If the volume is labeled (tape or optical platter).

Assume that you select the following media settings (update options) for the update operation for a new 8-mm volume in a TL8 robot: Media Type = 8MM Volume Group = 00_000_TL8 Use Barcode Rules = YES Volume Pool = DEFAULT If a new volume in this robotic library has a barcode of TL800001. NetBackup uses the rule with the barcode tag of TL and assigns the following attributes for the volume: Media ID = 000001 (last six characters of barcode) Volume Group = 00_000_TL8 Volume Pool = None Max Mounts = 0 (no maximum) .Reference topics Barcode overview 101 Table 2-17 Barcode tag CLD CLT TL8 TL <NONE> <DEFAULT> Example barcode rules (continued) Media type DLT_CLN 8MM_CLN 8MM 8MM DEFAULT DEFAULT Volume pool None None t_pool None None NetBackup Max mounts / cleanings 30 20 0 0 0 0 Description dlt cleaning 8-mm cleaning 8-mm backup 8-mm no pool no barcode other barcodes Refer to the previous table for example barcode rules for the following examples. NetBackup uses the rule with the barcode tag of TL8 and assigns the following attributes for the volume: Media ID = 800001 (last six characters of barcode) Volume Group = 00_000_TL8 Volume Pool = t_pool Max Mounts = 0 (no maximum) If a new volume has a barcode of TL000001.

NetBackup disables hardware compression for all tape drives that it uses. In a rule. To disable compression. Controlling hardware compression NetBackup tries to turn on hardware compression on all tape drives that support compression. the robot must support barcodes and the robot cannot be an API robot. two eight-character barcodes are S00006L1 and 000006L1. create a file named install_path\NetBackup\Volmgr\NO_COMPRESSION.102 Reference topics Controlling hardware compression Media ID generation rules Note: To use media ID generation rules. NetBackup uses the last six characters of the barcode to generate its media IDs. Replacing devices If you replace an existing device in your configuration. Multiple rules allow flexibility for the robots that support multiple media types. You can define rules to specific robots and for each barcode format that has different numbers of characters in the barcode. the serial number of the new device is different than the old device. Changing your hardware configuration The following are advanced topics for changing an existing NetBackup configuration: ■ ■ “Replacing devices” on page 102. Using media ID generation rules allows you to override the default media ID naming method NetBackup uses. “Decommissioning a media server” on page 104. the same media ID for the two barcodes would be created (0006L1) .conf). NetBackup also . In this example. You can define multipe rules to accommodate your robots and the barcode lengths. If this file exists. you can control how NetBackup creates media IDs by specifying which characters of a barcode are used in the media ID. NetBackup recognizes the change and updates the EMM database without restarting ltid. Media ID generation rules are saved in the Media Manager configuration file (vm. You also can specify that alphanumeric characters are to be inserted into the ID. If you do not specify any media ID generation rules. The default method uses the last six characters of the barcode the robot provides to generate the media ID. For example.

For devices on NetBackup 5. From the Actions menu.0. To swap a serialized drive or to update drive firmware on a single host 1 Down the drive. and possibly a reboot of the operating system. a change to a serial number formatting algorithm may affect a small number of tape drives and robotic libraries. see ■ “To swap a serialized drive or to update drive firmware on a single host” on page 103 For a shared drive. Therefore. rediscovery. NetBackup integrity checks that query the device serial number and compare it with the serial number in the database may fail. In upgrades from NetBackup environments earlier than 6.Reference topics Changing your hardware configuration 103 recognizes device firmware upgrades. you must restart ltid before NetBackup recognizes the new device.0 and later.x hosts.conf option. If you replace the drive. In NetBackup 6. configure the new drive by using the NetBackup Device Configuration wizard. 2 3 . If you replace a drive with a drive of a different type or replace a serialized drive with an unserialized drive. see the NetBackup Device Configuration Guide. Device configuration may require remapping. Those devices may be configured as unserialized or configured with a different serial number. “To swap a shared serialized drive or to update drive firmware on a shared drive” on page 104 ■ ■ Disable runtime serial number checks by using the AUTO_PATH_CORRECTION vm. For more information. From the Actions menu. Replace the drive or physically update the firmware for the drive. Alternatively. a device may be unusable (such as the tape drive may be downed). Up the drive. select the new drive. The drive must first be recognized by the operating system of each server. If so. select the drive to swap or update. In the Device Monitor. Integrity checks occur when ltid performs automatic path correction or when the run-time Plug-n-Play code (Windows only) performs serial number checks. devices retain their serial numbers. select Up Drive. specify the same SCSI ID for the new drive as the old drive. In such cases: ■ Update the serial number or reconfigure the device so that the new serial number to be stored in the EMM database. For procedures. In the Device Monitor. select Down Drive. down the drive using the vmoprcmd command with the -downbyname drive_name option.

From the Actions menu. Use the following procedure to decommission a server (the old_server) and move its media to a new media server (the new_server). To produce a list of new and missing hardware. you must move that media to a new NetBackup media server. select Up Drive. run the device configuration wizard on all servers that share the drive. Note: If you use NetBackup Vault and plan to decomission a media server. If the new device is an unserialized drive. select the drive to swap or update. If you do not do the following and a subsequent restore requires media that is associated with the old media . you must delete it from the NetBackup configuration. select the new drive. From the Actions menu. If the new device is a robot. if the media is no longer usable or valid. The tpautoconf command reads the serial number from the new hardware device and then updates the EMM database. Replace the drive or physically update the firmware for the drive. run the device configuration wizard on the server that is the robot control host. If any devices attached to the media server contain NetBackup media. 4 5 6 7 Decommissioning a media server This topic is a NetBackup Enterprise Server topic. You must perform several steps to decommission a media server and remove it from a NetBackup configuration. specify the same SCSI ID for the new drive as the old drive. If you replace the drive. Up the drive.104 Reference topics Changing your hardware configuration To swap a shared serialized drive or to update drive firmware on a shared drive 1 2 3 Down the drive. run tpautoconf -report_disc on one of the reconfigured servers. This command scans for new hardware and produce a report that shows the new and the replaced hardware. select Down Drive. contact Symantec Consulting for help with this task. Run tpautoconf with the -replace_drive drive_name -path path_name options or -replace_robot robot_number -path robot_path options. Ensure that all servers that share the new hardware are up and that all NetBackup services are active. Alternatively. In the Device Monitor. In the Device Monitor.

You can use the NetBackup Device Configuration wizard. The -l option produces one line of output per tape. do the following: a Power down the affected servers. 5 6 7 b c . disconnect the robots from the old servers.Reference topics Changing your hardware configuration 105 server. Use the NetBackup Administration Console to delete all storage units that use the robots that are associated with the old_server. Run the bpmedia command for each tape that has active images as identified in step 1. Use the NetBackup Administration Console to delete the drives and then the robots from the old_server. If any robots from the old_server are reused on other media servers. bpmedia -movedb -ev media_ID -oldserver old_server -newserver new_server 3 Add the following command to the end of the bp. Importing media consumes more time than performing the following procedure. Verify that the operating systems on the new media servers recognize the robots.conf file on the master server. Use the NetBackup Administration Console to create the appropriate NetBackup storage units. To decommission a media server 1 Run the bpmedialist command to determine which tapes on the old_server contain NetBackup images that have not expired. Select each robot that is attached to the old_server. Use the NetBackup Administration Console to add the robots and drives to those media servers. highlight all of the tapes. you must import the media. and move them to stand-alone. FORCE_RESTORE_MEDIA_SERVER = old_server new_server 4 Use the NetBackup Administration Console to move the tapes that are in the robots that are attached to the old_server to non-robotic status (stand-alone). The command allows restores from the media that are associated with the old_server to occur from a new_server. The command replaces the old_server with the new_server in the EMM database and updates the images database on the master server. and then connect them to the new media servers. bpmedialist -mlist -l -h old_server 2 Select another server or the master server (new_server) to manage the tapes from the old_server.

These policies must be changed to point to any other defined storage units in the NetBackup configuration or to Any Available. The drive is in the robotic library that contains the media. Remove all reference to the old_server in the bp. If the volume is in the EMM database. A drive must meet the following criteria to be selected for the mount request. A drive is available if it is: ■ ■ ■ Configured as UP Not assigned. Run nbemmcmd -listhosts to verify that all references have been removed.conf files on the NetBackup master server and all NetBackup media servers. ■ ■ ■ The drive is configured.106 Reference topics How NetBackup selects drives d Use the NetBackup Administration Console to inventory the robots that are attached to the new_server. the NetBackup Resource Broker (nbrb) queries the EMM database for the media ID of the volume requested. The EMM server (nbemm) manages the drives and requests for locally-attached or shared drives in the EMM domain by doing the following: ■ Determines which of the drives are currently available.conf files (UNIX only) and vm. 8 Modify any policies that explicitly specified any of the storage units on the old_server. When a robotic mount request is issued. Restart the NetBackup daemons (or services) on any system that was updated. 9 10 Use the nbemmcmd command to remove the host aliases and host names that reference the old_server. The mount request is forwarded to the appropriate robotic daemon (UNIX) or process (Windows) based on the location of the media. How NetBackup selects drives NetBackup stores media information and device configuration and status information in the EMM database. Location is the robotic library and the storage slot number. the media request is matched with a compatible drive in the robot. The drive allows the requested media density. as appropriate. if applicable. Compatible with the media type . 11 Update the server list on all clients to no longer refer to the old_server. The inventory updates the location of all tapes in these robots.

a drive reset usually is required because the reservation owner is inoperative. and so on. The only commonly available technique for this purpose is SPC-2 SCSI reserve and release functionality. All tape drive vendors support the SPC-2 SCSI reserve method. device-level access protection is required to avoid unintended sharing of tape devices and possible data loss problems.) You want very high drive availability. If some of the drives are shared drives. How NetBackup reserves drives In multiple-initiator (multiple host bus adapter) environments. NetBackup can resolve NetBackup drive reservation conflicts and maintain high drive availability. (SPC-2 SCSI reserve provides no method for drive status detection. NetBackup can recover and use a reserved drive after a failover (if NetBackup owns the reservation). SPC-2 SCSI reserve is effective for most NetBackup environments. the SCSI persistent reserve method is not supported or not supported correctly by all device vendors. NetBackup has used SPC-2 SCSI reserve since NetBackup 3. you should thoroughly analyze your . NetBackup chooses a shared drive first so the shared drives can be used on other hosts that share the drives.3. ■ Picks an available drive that was used least recently. The first drive in the drive configuration is used first. Alternatively.) ■ However. SCSI access protection operates at the SCSI target level and depends on correct operation of the fibre-to-SCSI bridge or the native fibre device hardware. and it is the default tape drive reservation method in NetBackup. The following applies only to NetBackup Enterprise Server. NetBackup chooses a nonshared drive first (if one is available). (With SPC-2 SCSI reserve. Shared drives require the Shared Storage Option. Therefore. NetBackup selects the robotic-based drives over stand-alone drives unless the corrrect media already is loaded in a stand-alone drive.Reference topics How NetBackup reserves drives 107 ■ Not reserved by another host (NetBackup Enterprise Server only). (Shared Storage Option is a multiple-initiator environment.4.) Access protection on a tape drive prevents an HBA that is not the reservation owner from issuing commands to control the drive. then the second drive. You can see the drive order in the configuration by using the tpconfig -d command. the new SCSI persistent reserve method may be more effective in either of the following environments because it provides device status detection and correction: ■ You operate NetBackup media servers in a cluster environment.

SCSI persistent reserve also provides device status detection. SCSI access protection is used on tape drives only. When the NetBackup process is finished with the drive. The command removes both the reservation and the registration. SPC-2 SCSI reserve.2 standard. which NetBackup uses to resolve reservation conflicts within NetBackup. ■ ■ You can configure access protection for each NetBackup media server. . The reservation prevents other host bus adapters (HBAs) from issuing any commands that can cause data loss. The following are the protection options: ■ SCSI persistent reserve. (The default option. You can override the media server setting for any drive path. SCSI persistent reserve process The NetBackup process that reads from or writes to the media in a drive (bptm) issues SCSI persistent reserve commands to do the following: ■ Register with the tape drive’s device server (the server is a logical unit within a drive that processes SCSI tasks) Request an exclusive access reservation ■ If the tape drive’s device server grants the reservation.) This option provides SPC-2 SCSI reserve protection for SCSI devices. The devices must conform to the SCSI Primary Commands .108 Reference topics How NetBackup reserves drives environment to ensure that all of your hardware supports SCSI persistent reserve correctly. NetBackup unloads the drive and sends a persistent reserve clear command to the drive. The devices must conform to the reserve and release management method in the SCSI Primary Commands . This option provides SCSI persistent reserve protection for SCSI devices. If the reservation fails. The protection setting configures tape drive access protection for all tape drive paths from the media server on which the setting is configured. SCSI reservations provide protection for NetBackup Shared Storage Option environments or any other multiple-initiator environment in which drives are shared.3 (SPC-3) standard. No protection. Other HBAs can send the commands that may cause a loss of data to the tape drives. NetBackup lets you configure either SCSI persistent reserve or SPC-2 SCSI reserve. the NetBackup process has exclusive use of the device. NetBackup fails the job.

For example. the device fails the command by returning a status of RESERVATION CONFLICT. The reservation owner must clear the reservation before NetBackup can use the drive. SCSI persistent reserve commands When a device receives an exclusive access type SCSI persistent reservation command. other HBAs can clear or release an SCSI persistent reservation. NetBackup reports a pending status in the Device Monitor. For example. NetBackup on the active cluster node detects the persistent reservation and clears the reservation. SCSI persistent reserve conflicts NetBackup uses unique reservation keys. it does not process commands from any other HBA until the HBA that owns the SCSI persistent reservation clears the reservation. Therefore. NetBackup acquires a reservation. If an application sends a command to a reserved device. Preempted by an SCSI persistent reserve command. an application can clear another HBAs reservation (although it should not do so). The only exceptions to this action are several commands that cannot interfere with the reservation. Based on the drive status. NetBackup does not clear a NetApp persistent reservation. SPC-2 SCSI reserve process The NetBackup process issues an SPC-2 SCSI reserve command to the tape drive that contains the media. NetBackup attempts to resolve conflicts with other NetBackup reservations. NetBackup sends SCSI commands to unload the drive. If a conflict exists. . NetBackup tries to unload the drive again by using additional information to release or preempt the persistent reservation. if a user on the same host issues a UNIX mt command. Power cycled (usually). bprecover. the mt command may take control of the drive. If NetBackup does not own the persistent reservation. Therefore.) If the device is not reserved. Also. such as Inquiry or Request Sense.Reference topics How NetBackup reserves drives 109 The reservation does not prevent other applications on the host that has the reservation from using the same device and from causing data loss. In cluster environments after a failover event. (The process can be bptm. or bpbackupdb. NetBackup regains use of the drive without power-cycling the drive. A device stays reserved until one of the following occurs on the device: ■ ■ ■ Released by the HBA that reserved it.

if a user on the same host issues a UNIX mt command. If an application sends a command to a reserved device. The reservation does not prevent other applications on the host that has the reservation from using the same device and from causing data loss. PRLI. Only the reservation owner (the host bus adapter) can release the reservation. To break a reservation. SCSI reserve does not provide a method to determine if a device is reserved. the device must be reset by any of the following: ■ ■ SCSI reset Bus device reset . A device stays reserved until one of the following occurs on the device: ■ ■ Released by the HBA that reserved it. such as Inquiry or Request Sense. If the reservation fails. the reservation must be broken. NetBackup fails the job. These resets are protocol dependent and differ between parallel SCSI and FCP (SCSI on fibre channel). or TPRLO action or failed discovery (link actions). A device that an HBA reserves stays reserved until the reservation is removed or broken. SPC-2 SCSI reserve commands When a device receives an SCSI reserve command. the device fails the command by returning a status of RESERVATION CONFLICT. These resets may be issued from any HBA. which means the system must be available. it cannot remove the reservation. PRLO. Released by a TARGET or a LOGICAL UNIT RESET. However. it issues an SPC-2 SCSI command to release the reservation during the unmount operation. The only exceptions to this action are several commands that cannot interfere with the reservation. After the NetBackup process has finished with the media. ■ ■ A negative consequence of SPC-2 SCSI reserve occurs if the HBA that owns the reservation fails. Released by fibre channel LOGO. these limitations do not interfere with NetBackup operations in most environments. Power cycled. For example.110 Reference topics How NetBackup reserves drives The drive does not process commands from any other host bus adapters (HBAs) until NetBackup releases the reservation or the reservation is broken. PLOGO. it does not process commands from any other HBA until the HBA that owns the reservation issues the release command. The release frees the device for access by another HBA. If the HBA that owns the reservation fails. Therefore. the mt command may take control of the drive. Only the original HBA can remove the reservation.

NetBackup cannot release or break an SPC-2 SCSI reservation automatically. A properly configured NetBackup environment and properly configured tape devices should not receive a reservation conflict message from a tape drive. the following message is written to the log: Reservation Conflict status cleared from DRIVENAME (device NUMBER) Forcing a release To force a release of an unavailable HBA’s SPC-2 reservation. use the -h option of the command to specify the DA host. The DA host is also the EMM server. When the conflict is resolved. The command releases all devices that were SPC-2 reserved at the time of a system reboot or crash. it cannot release the reservation. You must force a release or break the reservation to make the drive available. The SCSI release command returns tape devices to general availability after a system crash. nondisabled tape drive paths that are currently in the Up state. it issues an SPC-2 SCSI release to all configured. SPC-2 SCSI reserve commands are mandatory for all SCSI-2 and SCSI-3 devices. When avrd starts. If a conflict occurs. If the HBA that reserves the drive is unavailable (for example. Issue the vmoprcmd command on the host that is the device allocator (DA host). If avrd gets a reservation conflict message. avrd changes the status of the device to PEND and writes the following message in the system log: Reservation Conflict status from DRIVENAME (device NUMBER) Also. the NetBackup Administration Console Device Monitor or the output from the vmoprcmd command shows PEND in the Control column. you can use the following NetBackup vmoprcmd command and option: vmoprcmd -crawlreleasebyname drive_name This option requests that all hosts that are registered to use the drive issue SPC-2 SCSI release commands to the drive. Alternatively. See the SCSI 2 standard for a detailed description of SCSI reserve command operation and behavior.Reference topics How NetBackup reserves drives 111 ■ ■ ■ LUN device reset Power cycle Fibre channel link actions may break reservations. due to a system crash or hardware failure). a reservation problem may exist. . SCSI reservation conflicts The NetBackup Automatic Volume Recognition process (avrd) manages access to tape devices. even for a failover server in a cluster environment.

Lastly. See the st(1m) man page for more information. you can power-cycle the drive. However. see NetBackup Commands for UNIX and Linux or NetBackup Commands for Windows. Loss of data is also possible. A device reset breaks a reservation. See the tctl man page (in the IBM AIX Commands Reference) for more information. Breaking a reservation If you cannot release an SPC-2 SCSI reservation. To break an SPC-2 reservation on HP-UX ◆ Issue st -f drive_path_name -r.112 Reference topics How NetBackup reserves drives Caution: You can use this command after a PEND status has been displayed in the NetBackup Administration Console Device Monitor. See the mt(1) man page for more information. To break an SPC-2 reservation on Solaris 1 2 Issue mt -f drive_path_name forcereserve. The procedure depends on the operating system type. You should first try alternate methods to break the reservation on a device (using switch and bridge hardware). To break an SPC-2 reservation on AIX ◆ Issue tctl -f drive_path_name reset. Caution: The reset operation may reset other devices in your configuration. For more information about using the vmoprcmd command. SCSI reserve requirements and limitations The following are the requirements to use SCSI persistent reserve or SPC-2 SCSI reserve: . if the following operating system commands cannot break the reservation. Issue mt -f drive_path_name release. you can try to use an operating system command that forces a device reset. do not issue this command during backups. A power cycle breaks SPC-2 SCSI drive reservations (and usually breaks SCSI persistent drive reservations).

■ ■ ■ . For instruction. you must configure the NetBackup mover. On HP-UX systems. ■ ■ ■ The NetBackup implementation of SCSI persistent reserve and SPC-2 reserve has the following limitations: ■ SCSI persistent reserve and SPC-2 reserve do not apply to NDMP drives.conf file. jobs fail in cluster environments or any multipath environments that share paths dynamically. The NDMP filer is responsible for providing exclusive device access. see “Enabling SPC-2 SCSI reserve” in the “Hewlett-Packard HP-UX” chapter of the NetBackup Device Configuration Guides. see the appropriate operating system chapter of the NetBackup Device Configuration Guide. For procedures. you may have to disable the operating system’s use of SPC-2 SCSI reserve. For information about how to configure and use the passthru driver for UNIX operating systems. With SPC-2 SCSI reserve. see the NetBackup Device Configuration Guide . devices may remain reserved after a failover in cluster environments or multipath environments with failover capability. You cannot use SPC-2 SCSI reserve if the following are true: the failover does not break the device reservations and those devices that were in use during the failover must be available without manual intervention.Reference topics How NetBackup reserves drives 113 ■ There must be passthru driver access to all shared drives. If a drive path changes. For more information. Depending on your tape drives. backups and restores fail. The passthru driver must be installed and all required paths must be created. If you cannot disable dynamic path sharing. Therefore. you must disable the operating system's use of SPC-2 SCSI reserve. see the NetBackup Snapshot Client Administrator's Guide. you cannot use SPC-2 SCSI reserve or SCSI persistent reserve in NetBackup. You can use SCSI persistent reserve. You must configure the operating systems on the NetBackup media servers so they allow NetBackup to control SCSI persistent reserve or SPC-2 SCSI reserve. Do not use SCSI persistent reserve on the drive paths that are used for third-party copy backups. To retain reservation of a tape device during a third-party copy backup. AIX and Solaris may require such a change. Third-party copy configurations must be configured correctly. HP Tru64 is a system that uses dynamic path sharing.

The following error message entry is written to the bptm log: FREEZING media id xxxxxx. all data on media is lost Possible data loss causes If tape drive access protection is not enabled on your NetBackup media servers. Therefore. you should use the NetBackup tpreq command or Down the drive before you use the drive. If the actual position is less than the expected position at the end of the backup process.conf configuration file to filter out these extraneous reports. the bptm process reads the tape position and then verifies the actual position against the expected position. Server operating system limitations This topic applies to Tru64 and Windows servers. Tru64 and Windows operating systems cannot distinguish between a reserved device and a busy device. incorrect Shared Storage Option configurations. information about the SCSI persistent reservations that are broken are also written to the NetBackup Problems report. SCSI reservation commands are labelled SCSI PERSISTENT RESERVE or SCSI RESERVE in the log. You can use the AVRD_PEND_DELAY entry in the vm. . You should examine the bptm log on all NetBackup media servers to ensure that the SCSI operations are logged. The backup fails. If you use other applications.114 Reference topics How NetBackup reserves drives SCSI reservation logging The bptm process logs SCSI reservation-related commands. External event caused rewind during write. These operating systems also may report PEND if the drive reports Busy when a volume is unmounted. the following occurs: ■ ■ ■ The tape is frozen. the following may cause data loss: configuration errors. PEND appears in the Device Monitor if another application controls the tape drive. the following may cause data loss: any third-party or operating system utilities that run on the server that runs the NetBackup backup job. In addition. Checking for data loss To detect data loss. incorrect paths. multiple master servers. NetBackup cannot share tape devices with other applications. and third-party or operating system utilities. If access protection is enabled on all NetBackup media servers.

the bptm process reads the tape position and then verifies the actual position against the expected position. NetBackup does not remove catalog information about the backup sessions that were lost.conf file on a Solaris system. too many data blocks written. For information about tape driver configuration. If so. check tape/driver block size configuration The backup data may be usable. . see the NetBackup Device Configuration Guide. You must use the bpexpdate command to expire the images for the lost backup sessions. The backup fails. If a configuration problem causes the actual position to be greater than the expected position at the end of the backup process. Checking for tape and driver configuration errors To detect data loss. The most common configuration error is a failure to configure the driver for variable length blocks. and you can override the global setting for any drive path. To override the media server protection setting: use the NetBackup Administration Console to set the drive path property Override SCSI reserve settings when you add a drive or change a drive’s properties. To configure SCSI reserve protection on a media server: use the NetBackup Administration Console to set the media server host property Enable SCSI Reserve on the Media tab. the following occurs: ■ ■ ■ The tape is frozen. You can configure the protection for each media server. you can import the image using the NetBackup bpimport command so the data is available for restores.Reference topics How NetBackup reserves drives 115 Unfortunately. A less common error may be in the tape driver's configuration data. data loss cannot be prevented only recognized after the fact. Configuring SCSI reserve The SCSI reserve protection setting configures tape drive access protection for all tape drives from the media server on which the setting is configured. The following error message entry is placed in the bptm log: FREEZING media id xxxxxx. such as in the /kernel/drv/st. Common configuration problems You must identify and fix the source of the configuration problem that causes data loss.

If the volume is in a protected format. ■ If NetBackup cannot find a mounted volume that satisfies all of the previous conditions. ■ If a suitable volume is in a robot. import. NetBackup detects tape format after the volume is mounted. and assign it to the request. NetBackup does not search by retention level. Not in a FULL. FROZEN. Not currently in use by another backup or a restore. However. Of the same density that is required by the requested backup andin the robot that is requested by the backup. The external media ID should correspond to the NetBackup media ID. In the volume pool that is required by the backup. Selecting media in robots When NetBackup receives a request for a volume. ■ ■ ■ ■ ■ Not written in a protected format. it checks the media catalog for any volume that is suitable.116 Reference topics How NetBackup selects media How NetBackup selects media How NetBackup selects media depends on whether the media is in a robot or a stand-alone drive. NetBackup does one of the following: ■ ■ ■ Pends a mount request if the request is media-specific (restore. If a suitable volume is not in a robot but is in a stand-alone drive. or tpreq). . IMPORTED. position the heads to the beginning of the volume. if the NetBackup Media host property Allow multiple retentions per media is specified for the server. No manual intervention is required. NetBackup unmounts the volume and resumes the search. device density. and the file name that is used to link to the device that is assigned. If a suitable volume is found. or SUSPENDED state. NetBackup uses it. No manual intervention is required. NetBackup automatically mounts and assigns it. If a suitable volume is not in a robot or a stand-alone drive. it searches the EMM database for the media ID. A request for a volume includes the media ID. NetBackup selects a volume in a robot in the following order: ■ NetBackup searches the media catalog for a volume that is already mounted in a drive and meets the following criteria: ■ Configured to contain backups at the retention level that the backup schedule requires. NetBackup issues the commands that move the volume to a drive.

automatic media selection depends on whether NetBackup is configured to allow backups to span media. a new volume is assigned. . ■ If the media catalog does not have a suitable volume or if a suitable volume is at end of media (EOM). Schedule backup attempts. NetBackup may assign a new volume even if a volume is not full (because NetBackup received an EOM message from the drive). NetBackup then adds it to the media catalog and assigns it the specified retention level. NetBackup chooses the volume that was least recently used. In this case. If there are no unassigned volumes of the requested type. In this case. Is not expired (if an expiration date is defined in NetBackup). The new volume must meet all of the following criteria: ■ ■ ■ ■ ■ ■ ■ ■ Is the correct media type. the backup terminates abnormally and the operation is retried according to the NetBackup Global Attributes host property. Has not exceeded the maximum number of mounts allowed. Resides on the requested host. ■ If more than one volume qualifies. Is not currently assigned (not already allocated to NetBackup). Is in the correct volume pool. the backup terminates with an error message that no media was available.Reference topics How NetBackup selects media 117 ■ Attempts to to use another volume (for backup jobs where any other media can be used). NetBackup uses another volume to start the next fragment and the resulting backup is composed of fragments on different volumes. NetBackup does not span media if Allow backups to span media is not specified. ■ Selecting media in stand-alone drives The following subsections explain media selection and other aspects of stand-alone drive operations. ■ Spanning media After an end of media (EOM) is reached. as follows: ■ NetBackup spans media if the NetBackup Media host property Allow backups to span media is specified for the server. Is for the correct robot type (if applicable). Is located in the requested robotic peripheral (if applicable).

The media selection process is as follows: ■ If a backup is requested and an appropriate stand-alone drive does not contain a volume. if necessary. . Disabling stand-alone drive extensions You can disable the stand-alone drive extensions by clearing the NetBackup media server host property. NetBackup uses media that was not used previously. NetBackup uses the same method to select media for stand-alone drives as it uses for robotic drives.118 Reference topics How NetBackup selects media Media selection using stand-alone drive extensions With NetBackup stand-alone drive extensions. You can specify the -u parameter ito force assignment of a specific drive index. NetBackup adds a media ID to the volume configuration. For example. However. If a media ID prefix is not specified. the default prefix is the letter A. NetBackup tries to use any labeled or any unlabeled media that is in a stand-alone drive. Contain backups at the retention level and be in the same volume pool as the backup that requires a volume. which eliminates the need to assign the drive manually. and an operator must manually insert the volume and assign it to a drive. or SUSPENDED. If you clear this property. NetBackup selects a volume as explained in “How NetBackup selects media” on page 116. Enable standalone drive extensions. if the NetBackup Media host property Allow multiple retentions per media is specified for the server. This capability is enabled by default during installation. NetBackup does not require a specific retention level. the NetBackup Media ID prefix (non-robotic) is used as the first characters of the media ID. If an appropriate drive contains a volume. A00000. you can label it by using the bplabel command. The Device Monitor shows the mount request. NetBackup adds the requested volume pool to the volume configuration (if the backup policy specifies a volume pool). ■ A volume that has been used previously for backups must meet the following criteria: ■ ■ Not be FULL. NetBackup tries to select and use that volume. ■ ■ If the unused media is not labeled. If a media ID is added. the following actions occur: ■ ■ NetBackup labels the media. FROZEN. If the media is unlabeled.

NetBackup checks the EMM database for a volume that is the correct media type. When NetBackup spans media and an EOM is encountered on a stand-alone drive. ■ ■ NetBackup does not span media if Allow backups to span media is not specified. This property specifies the number of seconds NetBackup waits to use a volume that is loaded in a compatible drive before looking for another drive. you can direct NetBackup to wait until a volume is loaded in a compatible stand-alone drive. The Media request delay property is effective only when stand-alone drive extensions are enabled. Also. ■ After an EOM condition. specify the Media request delay media server host property. . The operation is rescheduled according to the master server host property Schedule backup attempts. and so on.Reference topics How NetBackup selects media 119 Spanning media Media selection after an end of media (EOM) condition depends on whether NetBackup is configured to allow backups to span media. in the correct volume pool.) To direct NetBackup to wait. (A gravity feed tape stacker is not controlled by software. Allow backups to span media. as follows: ■ NetBackup spans media if the media server host property. NetBackup also waits to generate a pending mount request during tape span operations. The media is still ejected if EOM is reached or an error is encountered. use the nbemmcmd command to enable the -do_not_eject_standalone option. the media is ejected if the drive needs to be used with another media or the media needs to be used with another drive. The backup terminates abnormally when the end of media is reached. NetBackup attempts to use an unassigned volume rather than one that already has images on it. One standalone drive may be ready and contain suitable media. If a suitable unassigned volume is unavailable. NetBackup does not eject the tape after an operation completes. Keeping stand-alone drives in the ready state To leave stand-alone drives in a ready condition after a backup or restore completes. is specified for the server. and the resulting backup has data fragments on more than one volume. NetBackup then does not search for other media or generate a pending mount request. See the NetBackup Commands for Windows for detailed information on the nbemmcmd command. NetBackup selects another volume to begin the next fragment. NetBackup selects a volume. The wait period is helpful when a gravity feed tape stacker takes a long time to load the next media in the drive.

NetBackup positions to the end of data (EOD) and then starts the next backup. BHn Description Media Header (1024 bytes).. Backup Header (1024 bytes).. The following symbols are used in the media format descriptions in the following subsections. a new EH is written for future positioning validation. When complete. Image EH Standard tape format For all tape media except quarter-inch cartridge (QIC) and WORM. QIC/WORM tape format This format is used for quarter-inch cartridge (QIC) and WORM media.120 Reference topics Media formats Media formats NetBackup writes media in a format that allows the position to be verified before appending new backups. it terminates the tape with two tape marks and does not write an EH. . One for each job that is part of the set of jobs being multiplexed Data from the backup. Tape mark. Unlike the standard tape format. the format for the backups that are not multiplexed is as follows: MH * BH Image * BH Image * BH Image * EH * When you add a new backup image. When NetBackup encounters the end of media during a write. the tape is positioned to the EH and the position is verified. Symbol MH * BH BH1 . which is used for position validation. Backup Headers (1024 bytes). The format for tape and optical media differs slightly because of characteristics of the media. NetBackup does not write empty backup headers (EH). Empty Backup Header. The EH is overwritten by a BH and the backup proceeds. The format is as follows: MH * BH Image * BH Image * BH Image * To append backup images to QIC media.

Because optical disks can seek to a random position. . find operations and verify a position operations are a fast. Storage Migrator does not have to retrieve the entire 500 MBs. Fragmented backups For fragmented backups.Reference topics Media formats 121 Optical media format For optical media. the media format is similar to the standard tape format. Each block also contains 512 bytes that are reserved for multiplexing control information and to identify the backup to which the block corresponds. The following is an example: MH * BH1 BH2 BH3 Image* BH2 BH3 Image* BH2 BH3 BH4 Image. faster restores because NetBackup can advance to the specific fragment before starting its search for a file. The following are some benefits of image fragmentation: ■ For multiplexed backups.. . Multiplexing format The tape format for multiplexed backups is as follows: MH * BH1 . if a 500-MB backup is stored in 100-MB fragments. ■ Note: If an error occurs in a backup. NetBackup writes a tape mark and starts multiplexing the revised set of jobs. It does not restart from the fragment where the error occurred. the entire backup is discarded and the backup restarts from the beginning. When a job ends or a new job is added to the multiplexing set. The difference is that NetBackup breaks the backup image into fragments of the size that you specify when you configure the storage unit. For example.. BHn Image. The data on an optical disk is recorded in successive sectors. the format is as follows: MH BH Image EH BH Image EH BH Image EH Optical disk media have no tape marks to delimit backups. Faster restores from any backup images that NetBackup Storage Migrator migrated. By default. Exception: checkpoint and restart backups resume from the last checkpoint fragment. Storage Migrator has to retrieve only the fragment that has the files... The following is an example: MH * BH Image (frag 1)* BH Image (frag 2)* BH Image (frag n) * EH * Fragmentation is intended primarily for storing large backup images on a disk type storage unit. the data image is in 64-kilobyte blocks.

. Note Applies only to NetBackup Enterprise Server. avrd The Automatic Volume Recognition process. some services will occupy that NetBackup Console session until they are stopped. These commands are located in install_path\VERITAS\Volmgr\bin. If they are started from the command line. This process is started by ltid. Starts the NetBackup Device Manager service. The format is the same as described for fragmented backups. Note: Services should be started and stopped using the Services tool available in Administrative Tools in the Windows control panel. NetBackup spans a backup image to another tape if it encounters the end of media during a backup. ltid tl4d . robotic control. Table 2-18 Command acsd Starting services and processes Description The Automated Cartridge System robotic process. This process is started by ltid.122 Reference topics Media Manager commands Spanning tapes By default.. *BHn Image (frag 1) * * The following is the second tape format: MH * BHn Image (frag2)* . The Tape Library 4MM robotic process. and terminates the tape with two tape marks): MH * . * EH * Media Manager commands See the NetBackup Commands for Windows for detailed information about the commands shown in the following tables.. Media Manager volume. The following is the first tape format (NetBackup does not write an EH. and automatic volume recognition daemons. The first fragment on the next tape begins with the buffer of data where the end of media occurred.. This process is started by ltid. Starting ltid also starts the robotic.

vmd The NetBackup Volume Manager service. Applies only to NetBackup Enterprise Server. vmscd is started by nbemm on the same host as the EMM server if one or more NetBackup 5. Applies only to NetBackup Enterprise Server. Starts the Tape Library DLT robotic-control process. The NetBackup Status Collection service. This process is started by ltid.x servers are present in the configuration. This process is started by ltid. Starts the Tape Library Half-inch robotic-control process. Note tldcd -t tl8cd -t . This process is started by ltid. Stops the Tape Library 8MM robotic-control process. This process is started by ltid. This process is started by ltid. The Tape Library DLT robotic process. robotic. and robotic-control services.Reference topics Media Manager commands 123 Table 2-18 Command tl8cd Starting services and processes (continued) Description Starts the Tape Library 8MM robotic-control process. This process is started by ltid. Note tl8d tldcd tldd tlhcd tlhd The Tape Library Half-inch robotic process. This process is started by ltid. The Tape Library 8MM robotic process. This process is started by ltid. vmscd Table 2-19 Command stopltid Stopping services and processes Description Stops the device. Applies only to NetBackup Enterprise Server. tlmd The Tape Library Multimedia process. Stops the Tape Library DLT robotic-control process.

otherwise. Discovery sends SCSI commands through operating system device files (on UNIX) or APIs (on Windows) that support SCSI pass through. The goal of device discovery is to provide information to enable fully or partially automatic configuration of peripherals for use with NetBackup. Note Applies only to NetBackup Enterprise Server. Fibre. NetBackup determines device relationships by comparing serial numbers from multiple sources that refer to the same device. Device serialization Device serialization is a firmware feature that allows device identification and configuration. Device discovery provides data that correlates the devices that are interconnected across multiple hosts or multiple host bus adapters on the same host.124 Reference topics Device discovery overview Table 2-19 Command tlhcd -t Stopping services and processes (continued) Description Stops the Tape Library Half-inch robotic-control process. NetBackup can determine the drive's position (or address) in the robotic library. Device discovery overview NetBackup discovers devices and configures them automatically on all supported operating system server platforms (except NetWare servers) and for supported peripherals. ■ Each robot and each drive returns a unique serial number. and so on). If a device supports serialization. the device is not discovered. If both a robotic library and a drive fully support serialization. device state (on and responding or off and not responding). the following actions occur when the Device Configuration Wizard queries the devices. and host-based system device-layer configuration. For information about configuring the devices in your operating systems. Most robots and drives support device serialization. A unique serial number identifies a device. Device discovery is an exploratory method used to determine which peripheral devices a host can detect. A pass-through path to a device must exist. . see the NetBackup Device Configuration Guide. Detection depends on physical attachment (SCSI.

ask the vendor for the new firmware that returns serial numbers. make sure that you follow the maximum configuration limits that they allow. and stackers). NDMP devices that run NDMP version 3 or later.Reference topics Device discovery overview 125 ■ For any robots in the configuration. some devices require the vendor to perform another action to enable serialization for the device. and TLH robots. The wizard uses the information to determine the correct drive number for each drive in the robot. ■ ■ ■ Device discovery in NetBackup This topic is a NetBackup Enterprise Server topic. Fibre Channel Protocol (FCP) and FC-AL (loop) connections. ACS. The robot returns the number of drives and the serial number for each of the drives in the robot. The EMM database contains the primary attribute information that the following NetBackup components need to use devices: ■ ■ ■ ■ The NetBackup Administration Console used on the master server Device configuration wizards that are used on the master server The tpconfig command that is used locally on each media server An internal API . Even with the proper firmware. Native parallel SCSI. NetBackup is based on a static configuration of devices. Devices that can be discovered NetBackup can discovery the following types of devices: ■ ■ ■ SCSI-based robotic libraries (such as changers. SCSI over IP (reported). the greater the chance of configuration problems using the Device Configuration Wizard. NetBackup uses the information to construct your configuration. The greater the number of drives and robots in your configuration that do not support serialization. the wizard issues an additional command. TLM. If you know that your devices do not support serialization. If a device does not support serialization. These configurations are persistent for robotic libraries and tape or optical drives in the NetBackup Enterprise Media Manager (EMM) database. SCSI-based tape drives. autoloaders.

the wizard issues device discovery queries to all the hosts and correlates the data returned. and volume pools across multiple servers. If the device configuration changes or if it needs to be verified. Components on the same host communicate by using shared memory IPC or socket protocols. it reads device information from the EMM database into a shared memory segment. drive path.126 Reference topics Device discovery overview The EMM database also contains the discovered device attributes that are required for device correlation and for validation of consistency in the configuration. you do not have to move devices. robotic libraries. Automated discovery detects differences between the actual device configuration and the device configuration that is defined in the EMM database. ltid cannot be stopped and restarted while NetBackup activity is in progress. the wizard configures it. Command line interfaces are available to obtain run-time (shared memory) information and static device configuration information. The wizard changes the device configuration as needed on all hosts on which device discovery was requested. Therefore. You can use the Device Configuration wizard after initial configuration. For shared tape drives. and media for jobs. The NetBackup scheduling components use the EMM database information to select the server. NetBackup can be configured to run an automated form of device discovery during ltid startup (which is the default behavior for Windows). When the device manager ltid starts up. Socket protocols are used between components across multiple hosts. However. you can use the Device Configuration wizard again. Device discovery and shared tape drives This topic is a NetBackup Enterprise Server topic. The EMM database ensures consistency between drives. ensure that no jobs are active when you start the Device Configuration wizard. media. If the devices are fully serialized. You can drag and drop devices between specific addresses in a robotic library and the group of stand-alone (non-robotic) drives. NetBackup polls locally-attached non-shared tape drives on the hosts where they are configured when they are in the UP state and are not in use. The EMM server contains information for all media servers that share devices in a multiple server configuration. only the scan host polls drives until a mount request is received . ltid is stopped and restarted to activate the latest device configuration. For a list of hosts to be discovered. storage units. Device discovery in the Device Configuration Wizard The NetBackup Device Configuration Wizard uses device discovery. NetBackup then can reconcile those differences.

To add and configure those devices. discontinuity in the Fibre Channel fabric) until I/O occurs. . The arbitrating component also provides a network drive reservation system so that multiple NetBackup media servers can share a drive. NetBackup supports some devices that cannot be discovered automatically. A central device arbitrating component manages scan host assignments for shared drives. Each tape drive needs to be detected only from a single host. However. Polling a shared tape drive allows dynamic loop switching and reduces the number of device accesses and reduces CPU time. Each tape drive can potentially have its own scan host that switches dynamically to process errors and continue availability. You can use the NetBackup robtest utility to mount tapes and validate the configuration. Viewing and verifying the device configuration You can view your device configuration by using one of the following device configuration interfaces available in NetBackup: ■ ■ ■ Media and Device Management in the NetBackup Administration Console Menu-based device configuration interface (tpconfig on UNIX) Command line interface for device configuration (tpconfig -d command) You can verify your device configuration by running the Device Configuration wizard. you can use Media and Device Management in the NetBackup Administration Console or the tpconfig command. NetBackup uses the host that requests the mount to poll the shared drive. automated device path correction when the ltid device manager starts is limited.) This design enables NetBackup to support Dynamic Loop Switching or SAN zones. For the devices that NetBackup cannot discovered or that do not have serial numbers. However.Reference topics Device discovery overview 127 from NetBackup. Adding devices without discovery Symantec recommends that you use device discovery and the Device Configuration Wizard to add storage devices to NetBackup and to update the NetBackup device configuration. (A scan host is the host from which the automatic volume recognition process (avrd) scans unassigned drives. NetBackup also supports some devices that require user intervention during the discovery process. it cannot detect connectivity breaks (for example. some details of a device configuration cannot be validated without attempting tape mounts. During a mount request. However.

128 Reference topics Correlating tape drives to device files or addresses

Device mapping file
NetBackup uses a file to determine which protocols and settings to use to
communicate with storage devices.
In some cases, you can add support for new or upgraded devices without waiting
for a release updates from Symantec. For information about how to update this
file, see the NetBackup Administrator’s Guide, Volume I.

Related topics

Correlating tape drives to device files or addresses
If your tape drives do not support device serialization, you may have to determine which device file, logical device name, or SCSI address matches the physical drive. For shared drives, see the NetBackup Shared Storage Guide for more information. (NetBackup Enterprise Server only.)

Correlating devices and device files on UNIX hosts
Correlate device files to physical drives when you create the device files for each drive. The NetBackup Device Configuration Guide provides guidance to help you create device files. The following is a general procedure: To correlate device files 1 Determine the physical location of each drive within the robotic library. The location usually is shown on the connectors to the drives or in the vendor’s documentation. Physically connect the drives to SCSI adapters in your host. Record the adapter and SCSI addresses to which you connected each drive. Create device files for each drive; use the SCSI addresses of the drives and adapters. Add the device file using your notes from step 3 to complete the correlation between device files and physical drive location. Configure the robot in NetBackup and then add the drives. When you add the drives, verify that you assign the correct drive address (for example, robot drive number) to each device path.

2 3 4

5

Optionally, use the appropriate NetBackup robotic test utility to verify the configuration. For information about the robotic test utilities, see the NetBackup Troubleshooting Guide.

Reference topics Correlating tape drives to device files or addresses

129

After you create device files and configure NetBackup, you can verify the
configuration.
To verify the configuration (UNIX)
1 2 Stop the NetBackup device daemon (ltid).
Start ltid, which starts the Automatic Volume Recognition daemon (avrd). You must stop and restart ltid to ensure that the current device configuration has been activated. The following point applies only to NetBackup Enterprise Server. If robotic control is not local to this host, also start the remote robotic control daemon. Use the robotic test utility to mount a tape on a drive. Use the NetBackup Administration Console Device Monitor to verify that the tape was mounted on the correct robot drive.

3 4

Verify configuration example For example, assume a TLD robot includes three drives and the operating system includes the following device paths:
■ ■ ■

Drive 1: /dev/rmt/0cbn Drive 2: /dev/rmt/1cbn Drive 3: /dev/rmt/3cbn

Also assume that in step 3 in “To verify the configuration (UNIX),” you requested that the tape be mounted on drive 1. If the device path for the drive is configured correctly, the Device Monitor shows that the tape is mounted on drive 1. If the Device Monitor shows that the tape is mounted on a different drive, the device path for that drive is not configured correctly. For example, if the Device Monitor shows that the tape is mounted on Drive 2, the device path for drive 1 is incorrect. Replace the drive 1 device path (/dev/rmt/0cbn) with the correct device path (/dev/rmt/1cbn) for drive 2. You may need to use a temporary device path while making these changes. You also know that the device path for drive 2 is incorrect. Possibly, the device paths were swapped during configuration. Use the robotic test utility to unload and unmount the tape from drive 1. Repeat the test for each drive. The following point applies only to NetBackup Enterprise Server. If the path to the drive where the tape is mounted is not on the host with direct robotic control, you may have to unload the drive with a command from another host or from the drive’s front panel.

130 Reference topics
Correlating tape drives to device files or addresses

Correlating devices and names on Windows hosts
Use the following procedure to match the logical device name with the drives: To correlate SCSI addresses 1 2 Note the SCSI target of the drive. Correlate the SCSI target to the drive address by using the robot’s interface panel. Alternatively, examine the indicators on the rear panel of the tape drive. Determine the physical drive address (for example, number) by checking labels on the robot. Configure the robot in NetBackup and then add the drives. When you add the drives, nsure that you assign the correct drive address to each set of SCSI coordinates.

3 4

Optionally, use the appropriate NetBackup robotic test utility to verify the configuration. For information about the robotic test utilities, see the NetBackup Troubleshooting Guide. To verify the configuration (Windows) 1 2 Stop the NetBackup Device Manager (ltid). Restart ltid, which starts the Automatic Volume Recognition process (avrd). You must stop and restart ltid to ensure that the current device configuration has been activated. The following point applies only to NetBackup Enterprise Server. If robotic control is not local to this host, also start the remote robotic control daemon. Use the robotic test utility to mount a tape on a drive. Use the NetBackup Device Monitor to verify that the tape was mounted on the correct robot drive.

3 4

Verify configuration example For example, assume a TLD robot includes three drives at the following SCSI addresses:
■ ■ ■

Drive 1: 5,0,0,0 Drive 2: 5,0,1,0 Drive 3: 5,0,2,0

Also assume that in step 3 in “To verify the configuration (Windows),” you requested that the tape be mounted on drive 1. If the SCSI coordinates for the

the Device Monitor shows that the tape is mounted on drive 1.Reference topics Correlating tape drives to device files or addresses 131 drive are configured correctly. For example.0) for drive 2. Replace the drive 1 SCSI coordinates (5. If the Device Monitor shows that the tape is mounted on a different drive. Possibly.0. You also know that the SCSI coordinates for drive 2 are incorrect. Use the robotic test utility to unload and unmount the tape from drive 1. you may have to unload the drive with a command from another host or from the drive’s front panel.0. if the Device Monitor shows the tape mounted on drive 2. the SCSI coordinates for that drive are not correctly configured. the SCSI coordinates were swapped during configuration. Repeat the test for each drive. . If the data path to the drive where the tape was mounted is not on the host with direct robotic control. The following point applies only to NetBackup Enterprise Server.0.0) with the correct SCSI coordinates (5. the SCSI coordinates for drive 1 are incorrect.1.

132 Reference topics Correlating tape drives to device files or addresses .

Chapter 3 UNIX reference topics This chapter contains information that pertains specifically to administering UNIX NetBackup clients or media servers from a Windows NetBackup master server. This chapter includes the following sections: ■ ■ ■ “Cross mount points” on page 134 “Exclude and include lists on UNIX clients” on page 136 “Schedules for user backups or archives” on page 140 . Most administrative tasks on the UNIX systems can be performed by using the NetBackup administration interface on a Windows NetBackup server or administration client.

Follow the specified path across mount points to back up files and directories (including NFS). Disable Cross Mount Points to back up only the files and directories that are in the same file system as the selected file path. Usually. select Follow NFS. ■ Enable Cross Mount Points. Table 3-20 summarizes the behavior of Cross Mount Points and Follow NFS: Table 3-20 Cross mount point behavior Follow NFS Disabled Enabled Disabled Enabled Cross mount points Disabled Disabled Enabled Enabled Resulting behavior No crossing of mount points (default). this means all the client’s files. /usr and /home). regardless of the file system where they reside. to back up all files and directories in the selected path. Cross local mount points but not NFS mounts. This lets you back up a file path such as root (/) without backing up all the file systems that are mounted on it (for example. if you specify root (/) as the file path. other than those available through NFS. Back up NFS files if the file path is (or is part of) an NFS mount. ■ Notes on cross mount points ■ Cross Mount Points has no effect on UNIX raw partitions.134 UNIX reference topics Cross mount points Cross mount points The following information applies specifically to UNIX clients. Do not use Cross Mount Points in policies where you use the ALL_LOCAL_DRIVES directive in the backup selection list. The Cross Mount Points attribute controls whether NetBackup crosses file system boundaries during a backup or archive on UNIX clients or whether NetBackup enters volume mount points during a backup or archive on Windows clients. For example. regardless of the file system. If the raw partition that is backed up is the root partition and has mount points for other file systems. . ■ How cross mount points setting interacts with follow NFS To back up NFS mounted files. NetBackup backs up root (/) and all files and directories under it in the tree. the other file systems are not backed up even if you select Cross Mount Points.

NetBackup considers only the directories and files that are in the same file system as the backup selection list entry it process. the client has /. and /home in separate partitions on disk d1. disk d3 contains a directory named /net/freddie/home that is NFS-mounted on /net/freddie. leave / out of the list and separately list the files and directories you want to include. including those under /home/njr and /net/freddie/home. /(root) /usr d1 /home /home/njr /net /net/freddie /net/freddie/home NFS Disks on Local System d2 d3 Disk on Remote System Here. The following backup selection list backs up only /usr and individual files under /: /usr /individual_files_under_root . assume the client disks are partitioned as shown. NetBackup backs up all the files and directories in the tree.UNIX reference topics Cross mount points 135 Cross mount point examples The next two examples illustrate the cross mount point concepts. In addition. In this case. In these examples. Example 2 Assume that you select Cross Mount Points and Follow NFS and include only / in the backup selection list. /usr. To prevent the policy from backing up everything. Another file system named /home/njr exists on disk d2 and is mounted on /home. Example 1 Assume that you clear Cross Mount Points and Follow NFS and have the following entries in the backup selection list: / /usr /home In this case. It does not back up /home/njr or /net/freddie/home.

SGI. NetBackup uses the contents of the file as a list of patterns. Note: Exclude and include lists do not apply to user backups and archives.out files Files that begin or end with ~ (backups for editors) Files and directories under /tmp. Creating an exclude list on a UNIX client If a /usr/openv/netbackup/exclude_list file exists on a UNIX client.136 UNIX reference topics Exclude and include lists on UNIX clients Exclude and include lists on UNIX clients Note: Exclude and include lists do not apply to user backups and archives.o files core files a. On UNIX clients. /usr/tmp Man pages Software that you can restore from original installation tapes Automounted directories CD-ROM file systems NetBackup automatically excludes the following file system types: ■ ■ ■ ■ mntfs (Solaris) proc (all UNIX platforms) cdrom (all UNIX platforms) cachefs (AIX. Solaris. UnixWare) . NetBackup skips the files during automatic full and incremental backups. you create the exclude and include lists in the following files on the client: /usr/openv/netbackup/exclude_list /usr/openv/netbackup/include_list The following topics explain the rules for creating these lists on UNIX clients. The following types of files appear in an exclude list: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ *.

Spaces are considered legal characters. precede each bracket with a backslash as in /home/abc/fun\[ny\]name ■ Note: A backslash (\) acts as an escape character only when it precedes a special or a wildcard character. Only one pattern per line is allowed.UNIX reference topics Exclude and include lists on UNIX clients 137 Note: Veritas suggests that you always specify automounted directories and CD-ROM file systems in the exclude list. The following special or wildcard characters are recognized: [] ? * {} To use special or wildcard characters literally. NetBackup backs up only what is specified by full path names in the include list. assume the brackets in the following are to be used literally: /home/abc/fun[ny]name In the exclude list. Syntax rules The following syntax rules apply to exclude lists: ■ ■ ■ Blank lines or lines that being with a pound sign (#) are ignored. For example. For example. precede the character with a backslash (\). if they are not mounted at the time of a backup. ■ . NetBackup must wait for a timeout before proceeding. if you want to exclude a file named /home/testfile (with no extra space character at the end) and your exclude list entry is /home/testfile (with an extra space character at the end) NetBackup cannot find the file until you delete the extra space from the end of the file name. Do not include extra spaces unless they are part of the file name. Files can be excluded by using / or * or by using both symbols together (/*). NetBackup normally interprets a backslash literally because a backslash is a legal character to use in pathnames. Check with users before any files are excluded from backups. Otherwise. ■ If all files are excluded in the backup selections list.

the following files and directories are excluded from automatic backups: ■ ■ ■ ■ The file or directory named /home/doe/john. enter the name without a preceding slash.138 UNIX reference topics Exclude and include lists on UNIX clients ■ End a file path with / to exclude only directories with that path name (for example. an exclude list contains the following entries: # this is a comment line /home/doe/john /home/doe/abc/ /home/*/test /*/temp core Given the exclude list example. All files or directories named core at any level. assume /home is a link to /usr/home and /home/doc is in the exclude list. ■ . The file is still backed up in this case because the actual directory path. /usr/test). /usr/home/doc. regardless of the directory path. NetBackup excludes both files and directories with that path name. /home/test/). Do not use patterns with links in the names. All files or directories named temp that are two levels beneath the root directory. For example. ■ ■ Example of an exclude list In this example. does not match the exclude list entry. /home/doc. The directory /home/doe/abc (because the exclude entry ends with /). All files or directories named test that are two levels beneath home. If the pattern does not end in / (for example. To exclude all files with a given name. For example: test rather than /test This is equivalent to prefixing the file pattern with a slash: / /*/ /*/*/ /*/*/*/ and so on.

wkstations.workstations /usr/openv/netbackup/include_list.policyname or . For example. NetBackup uses a single exclude list—the list that contains the most specific name. if there are files named: exclude_list.schedulename suffix. use a .fulls The first file affects all scheduled backups in the policy that is named wkstations.wkstations. . The same syntax rules apply as for the exclude list. The second file affects backups only when the schedule is named fulls.policyname or . Create an exclude_list file with a .schedulename suffix. The following two file examples use a policy that is named wkstations.fulls The first file affects all scheduled backups in the policy that is named workstations.UNIX reference topics Exclude and include lists on UNIX clients 139 Exclude lists for specific policies or schedules NetBackup allows you to create an exclude list for a specific policy or for a policy and a schedule combination. To illustrate the use of an include list. In this case.wkstations. Note: Exclude and include lists do not apply to user backups and archives. The second file affects backups only when the schedule is named fulls. The following are two examples of include list names for a policy that is named wkstations that contains a schedule that is named fulls. The policy contains a schedule that is named fulls: /usr/openv/netbackup/exclude_list. add a file named /home/jdoe/test back into the backup by creating an include_list file on the client. The exclude list in that example causes NetBackup to omit all files or directories named test from all directories beneath /home/*/test.wkstations and exclude_list. Add the following to the include_list file: # this is a comment line /home/jdoe/test To create an include list for a specific policy or policy and schedule combination. For a given backup.fulls Creating an include list on a UNIX client To add back in a file that is eliminated with the exclude list.policyname. we use the example from the previous discussion.fulls NetBackup uses only: exclude_list. /usr/openv/netbackup/include_list.wkstations /usr/openv/netbackup/exclude_list. create a /usr/openv/netbackup/include_list file.workstations.policyname.

workstations. .140 UNIX reference topics Schedules for user backups or archives For a given backup.fulls NetBackup uses only include_list.workstations include_list. Given the following two files: include_list.workstations. Schedules for user backups or archives To have NetBackup use a specific policy and schedule for user backups or archives of a UNIX client. NetBackup uses only one include list: the list with the most specific name.conf file on the client. add the following options to the /usr/openv/NetBackup/bp. ■ ■ ■ ■ BPARCHIVE_POLICY BPARCHIVE_SCHED BPBACKUP_POLICY BPBACKUP_SCHED These options can also be added to a user’s $HOME/bp.conf file.fulls as the include list.

0 servers. .3 platforms NetBackup 5. add an AFS policy to the NetBackup configuration on the master server.0. AFS continues to be supported with NetBackup 5.3.Chapter 4 Using NetBackup with AFS This chapter explains how to install.x or 6. Installation System requirements ■ The AFS file servers that can be NetBackup AFS clients: ■ ■ ■ Solaris 7 and HP-UX 11.5 clients.0 or 5. configure. except for the differences that are mentioned here.1 clients AFS level 3.6 or later installed Server and client installation The NetBackup software that is needed to support AFS is automatically installed with the server and client. or IBM AIX 4. AFS is not supported with 6.) Note: AFS is no longer available from IBM and IBM has ended support for AFS. To back up the files and directories that are not in AFS volumes. Configuration To configure backups for NetBackup AFS clients. create separate policies.x clients that run under 5. and use NetBackup to back up AFS file servers. (AFS is an acronym for Andrew File System. The requirements are the same as for other NetBackup policies.

The following example shows both volumes and vice partitions: user. These systems must have the NetBackup client installed.abc All volumes in vice partition vicepb All volumes in vicepc that begin with user.backup copy of AFS volumes. NetBackup backs up the following: ■ ■ ■ The volume user. Because NetBackup backs up only the . If a .backup copies. Creating .backup volumes before it performs the backup.backup copies also ensures that the backups include the latest changes. .abc /vicepb /vicepc/user. all the volumes in the partition are backed up one at a time. Client list In the client list. Note: NetBackup supports the maximum AFS 3. specify the names of the AFS file servers to be backed up. Backup selection list directives The following directives can be in the backup selection list in an AFS policy: ■ CREATE_BACKUP_VOLUMES This directive causes NetBackup to create .* In this instance.142 Using NetBackup with AFS Configuration General policy attributes Specify AFS as the policy type in the policy’s general attributes.6 volume size of 8 GB.backup volume already exists. When the list includes a vice partition. specify the AFS volumes and vice partitions to be backed up. Backup selections In the backup selection list for the AFS policy. this directive is useful if an automated mechanism is not in place to create . NetBackup overwrites it to create a more recent copy.

the size defaults to 2 KB. Split volumes and vice partitions on AFS file servers into groups that can be backed up by separate policies.abc /vicepb Regular expressions NetBackup supports regular expressions in backup selection list entries.Using NetBackup with AFS Configuration 143 Caution: If an automated mechanism is not in place to create . For example: SKIP_SMALL_VOLUMES ■ The following rules also apply to the directives: ■ ■ Directives must be all upper case. These are useful to perform the following actions: ■ ■ ■ Add or move volumes without having to change the backup selection list. For example: SKIP_SMALL_VOLUMES=5 (do not include spaces on either side of the = sign) In this example. Add vice partitions without having to change the backup selection list. For example: CREATE_BACKUP_VOLUMES SKIP_SMALL_VOLUMES /user.[a-m]* /vicep[a-c] . ■ REMOVE_BACKUP_VOLUMES This directive causes NetBackup to remove . Specify any number for the volume size. The following examples use regular expressions: user. The different groups allow for concurrent backups or multiplexing. The directive removes .backup volumes after performing the backup.backup volumes that are created using the CREATE_BACKUP_VOLUMES directive or created by another mechanism. try to place directives at the top. NetBackup skips volumes ≤ 5 KB. SKIP_SMALL_VOLUMES This directive allows small or empty volumes to be skipped during backups. Although directives can be located anywhere in the backup selection list.backup copies. include the CREATE_BACKUP_VOLUMES directive in the backup selection list or AFS volumes are not backed up. If no number is specified.

144 Using NetBackup with AFS Backups and restores Exclude and include lists Exclude lists can be created on the client to exclude certain specific volumes from automatic backups. Archive. Restore from the NetBackup for AFS client An administrator on a NetBackup AFS client (AFS file server) can use the NetBackup Backup. All changes or files that were created since the last backup are lost. Caution: If the Overwrite Existing Files option is selected. see Chapter 3 of the NetBackup Administrator’s Guide. For example. the administrator must select all the volumes in that partition. Automatic backup The most convenient way to back up NetBackup for AFS clients is to configure an AFS policy and set up schedules for automatic. and Restore interface to restore volumes to that . if a range of volumes is excluded. Manual backup The administrator on the master server can use the NetBackup Administration Console to run manually a backup for an AFS policy. unattended backups. Restores are performed on the basis of volumes. For information about manual backups. To restore a vice partition. Volume I. Restores The administrator performs all restores on either the NetBackup AFS client or the master server. the volumes are overwritten. Backups and restores Backups Note: User backups or archives of AFS volumes are not allowed. An include list adds volumes to the backup that were specified in the exclude list. the include list can add back specific volumes within the range. An exclude list cannot contain vice partitions but it can contain individual volumes within a vice partition.

To restore a volume to an alternate vice partition. and Restore interface on the master server to restore volumes to the same NetBackup AFS client (AFS file server). If Overwrite Existing Files option is not enabled. Archive. . the first character of the original volume name is replaced with an R. Notes about restores ■ If the administrator does not specify Overwrite Existing Files or an alternate name for the volume. A redirected restore restores a volume to another volume or another vice partition. NetBackup adds a leading R to the name of the restored volume.) For example: If the volume name is: /AFS/shark/vicepa/engineering. For example: If the volume name is: /AFS/shark/vicepa/user.abc If the volume name is 22 characters long. (The maximum allowable length for a volume name is 22 characters. For instructions.documents1 ■ ■ To specify an existing volume to restore to an alternate path.abc The restored name is: /AFS/shark/vicepa/Ruser. the restore fails.Using NetBackup with AFS Troubleshooting 145 client. the entire volume is overwritten. For example: ■ If the volume name is less than 22 characters long. An administrator can perform a redirected restore as well. the vice partition must exist or the restore fails.documents1 The restored name is: /AFS/shark/vicepa/Rngineering. In this case. Or. enable the Overwrite Existing Files option. see the online help in the Backup. NetBackup adds an R to the name of the restored volume. Restore from the NetBackup master server The administrator can use the NetBackup Backup. to perform a redirected (or server-directed) restore. Archive. and Restore interface. See the NetBackup Troubleshooting Guide for UNIX and Windows for overall troubleshooting information. ■ Troubleshooting The following sections provide tips and information for troubleshooting problems with NetBackup for AFS.

(An extension release update is needed. the code indicates an AFS vos command failure. examine the /usr/openv/netbackup/listvol file on the NetBackup client for irregularities. . retry the operation and check the resulting log to see that the vos restore command was run. Then. check the restore process log for additional information. Run the vos command manually to attempt to duplicate the problem. NetBackup uses the cached listvol file to obtain the volume list instead of running another vos listvol command. (If the cached listvol file was created less than four hours before the backup. Also. Create a /usr/openv/netbackup/logs/tar debug log directory if a vos restore command failure is indicated. Create the following debug log directory on the NetBackup for AFS client: /usr/openv/netbackup/logs/bpbkar If the AFS backup terminates with a status code of 9. the code indicates that NetBackup AFS client software was not properly installed. The bpbkar debug log shows the command that was run.conf file on the NetBackup for AFS client.) ■ Troubleshooting restores If the restore of an AFS volume fails. (afs/dfs command failed) The NetBackup Problems Report provides additional information as to why the command failed. The vos listvol command can demand much from system resources so NetBackup caches the output of the vos listvol command in this file.146 Using NetBackup with AFS Troubleshooting Troubleshooting backups To increase the level of detail in the logs: ■ Add the VERBOSE option to the /usr/openv/netbackup/bp.) If the AFS backup terminates with a status code of 78.

It allows administrators to recover Windows computers quickly and efficiently after a disaster.0 and later” on page 148 explains limited supported for IDR in NetBackup 6. ■ ■ ■ ■ ■ ■ ■ . “Updating IDR media” on page 158 explains how and when to update the IDR media so it is always ready when it is needed. “About the DR files” on page 150 introduces the Disaster Recovery files and explains their importance in disaster recovery “Configuring NetBackup policies for IDR” on page 151 explains how to configure the policies that contain the clients that use IDR.0 and later. This chapter contains the following sections: ■ “Changes for NetBackup 6. The IDR wizards help administrators prepare for disaster recovery and recover computers to their state before the disaster. “Creating IDR media” on page 152 explains how to use the IDR Preparation Wizard to prepare the bootable media that is used to recover data. “Supported Windows editions” on page 148 documents the Windows versions that IDR supports. “Backing up the protected computer” on page 152 explains that you must back up the computer before you create the bootable media that is used in recovery.Chapter 5 Intelligent Disaster Recovery Intelligent Disaster Recovery (IDR) for Windows is an automated disaster recovery solution. “Overview of IDR use” on page 150 explains the main steps that are involved in using the disaster recovery software.

x media server to back up the client.0 and later servers as follows: ■ ■ To protect NetBackup 5. To protect NetBackup 6.0 and later ■ “Recovering your computer” on page 161 explains how to perform disaster recovery. Backup jobs for NetBackup 6.0 and later clients.0 or later client computers. and Professional. To generate bootable media for supported clients (master server only).0 or later clients return a status of 1 (partially successful). “Notes on recovering specific platforms” on page 167 provides information on data recovery for specific types of platforms. Advanced Server. Supported Windows editions IDR lets you protect and recover the following Windows computers: ■ Windows Server 2003 (Standard Edition.0 release. Windows NT 4. Requires a supported NetBackup 5. use the Bare Metal Restore option for NetBackup.0 clients.0 clients. If no other problems exist. Enterprise Edition. ■ ■ Changes for NetBackup 6.0 return a status of 0 (successful). the NetBackup master server must be licensed for IDR. You cannot use IDR to protect or recover NetBackup 6.1 or 5. The NetBackup server tries to collect IDR information from those clients and is unable to do so. you can use Intelligent Disaster Recovery on NetBackup 6. Small Business Server. Backup jobs for NetBackup clients earlier than 6. and Workstation editions with Service Pack 6A or later. If a backup policy is configured to collect IDR information: ■ ■ If you use IDR with NetBackup 6. the client data is backed up. “IDR frequently asked questions” on page 169 answers questions that are frequently asked about IDR. However.148 Intelligent Disaster Recovery Changes for NetBackup 6.0 Enterprise Server. Windows 2000 Server.1 and 5.0 and later Bare Metal Restore replaces Intelligent Disaster Recovery beginning with the NetBackup 6. and Web Edition).0 or later to protect NetBackup 5. ■ ■ ■ . Windows XP 32-bit versions.

Symantec ■ ■ ■ ■ ■ ■ ■ ■ ■ . select a driver to use. the minimum swap that is used is 128 MB. see “Supported Windows editions” on page 148. Windows NT computers: The IDR Preparation Wizard may detect that the driver on the protected computer is different than the driver on the Windows NT installation CD. The protected computer must be an Intel computer that runs a supported Windows operating system. At least 40 MB of hard drive space to hold the minimal recovery computer on the protected computer. The IDR Preparation Wizard that runs on the client computer generates recovery media only for the computers that have the same IDR version installed. For example. for 128 MB of RAM. This section contains a list of cards that have passed Microsoft compatibility tests without service packs. Refer to the “Network LAN Adapters” section of the “Hardware Compatibility List” that accompanies the Microsoft Windows software. The protected computer must contain sufficient swap space to support the computer’s RAM. Windows must support the required driver of the CD-ROM drive on a protected computer. The protected computer must contain sufficient space to accommodate the restored data. for a total of 1.Intelligent Disaster Recovery Requirements for IDR 149 Requirements for IDR The following are the requirements for IDR: ■ NetBackup client software must be installed on the Windows computers that you want to protect. it must contain 128 MB plus 40 MB. For more information. In that case. For a 2-GB partition that stores 1.8 GB. A protected computer must use a network card that does not require a Windows service pack to be installed.8 GB of data. The IDR software is installed automatically when that client software is installed.97 GB. The IDR software is not required (and cannot be installed) on UNIX computers. The partition on the first physical drive on the protected computer must be the boot partition and must be labeled C:\. In addition. The NetBackup master server that collects the disaster recovery information can reside on either a Windows or UNIX computer. IDR is not installed on NetBackup 6. the required hard drive space for that partition is 1.0 and later client computers. The NetBackup master server that collects the disaster recovery information must be licensed for IDR.

. and media preparation steps are necessary for to recover a Windows computer through a network connection to a NetBackup server. The IDR software is not required (and cannot be installed) on UNIX computers. Use the IDR Preparation Wizard on the client computer to help prepare the media that is used to recover protected computers. IDR is not installed on NetBackup 6.150 Intelligent Disaster Recovery Overview of IDR use recommends using the SCSI drivers currently installed on the protected computer because the drivers on the Windows CD may not be up to date. About the DR files The disaster recovery (DR) files are mentioned frequently in this chapter and in the wizard screens. The protected computers should be backed up regularly by NetBackup. Backup. Configuration. configuration. Use the Disaster Recovery Wizard to help rebuild the protected computer and restore data to that computer. ■ ■ ■ ■ ■ The installation. The IDR software is installed automatically when that client software is installed. A DR file contains the following information about the protected computer: ■ Hard disk partition information. On the NetBackup master server. Overview of IDR use Using IDR involves the following steps: ■ NetBackup client software must be installed on the Windows computers that you want to protect. Licensing. select the Collect disaster recovery information general attribute when setting up the policy configuration for protected clients. Recovery.0 and later client computers. Also. To activate IDR for backups. Preparing the IDR media. you should back up your computer frequently and update the DR files often. You can use a NetBackup master server on either a Windows or UNIX computer to collect disaster recovery information. An initial full backup must be completed of a protected computer before you create IDR media. For IDE hard disks greater than 8 GBs. you must enter an IDR license key on the master server. backup. use the SCSI driver currently installed on the computer.

Intelligent Disaster Recovery Configuring NetBackup policies for IDR 151 ■ ■ Network interface card information. If a client does not have IDR installed. If not. the DR file must be named bison.dr. the DR files for all clients are stored in the NetBackup catalog on the server. The DR files that are generated after a backup are named in the format netbackup_client_name.) On the NetBackup master server. rename the DR file that is created after each backup before using it in a recovery.dr. Note: IDR requires that the DR file name match the computer name of the client. The automatic recovery of an IDR-protected computer requires a copy of the DR file for that computer.dr. (Use the format computer_name. NetBackup stores a copy on the client and the master server after each of the following backups: ■ ■ ■ ■ Full backup Incremental differential or incremental cumulative backup User backup User archive NetBackup stores the DR file for each client in the install_path\NetBackup\Idr\data directory on the client. if the network recognizes the computer name bison. Ensure that all the clients in this policy have IDR installed. the Collect disaster recovery information attribute cannot be selected. ■ The NetBackup master server that collects disaster recovery information must be licensed for IDR. if the client name is bison. For example. The server must be configured to collect disaster recovery information for NetBackup to create a DR file. the backups for that client by this policy can never end with a status of 0. Select the Collect disaster recovery information policy attribute for at least one of the MS-Windows-NT policies that backup protected clients.dr. That is. the DR file is bison. Configuring NetBackup policies for IDR Set up the policy configuration on the NetBackup master server as follows: ■ ■ Ensure that each protected client is in an MS-Windows-NT type policy. IDR must be installed on the server and client. A successful backup in this instance ■ . NetBackup configuration information necessary to restore data files. If the NetBackup client name is different.

You can prepare IDR bootable media if differential or incremental backups have occurred since the full backup. ■ ■ ■ To create IDR media. Ensure that the client name that is used in the NetBackup policy configuration matches the client’s computer name. For Windows 2000 computers. System-specific drivers and the Disaster Recovery Wizard. Ensure that any utility partitions are backed up. which includes the DR file used in recovery. rename the DR file that is created after each backup before using it in a recovery. Ensure that all local drives are backed up.0. for a NetBackup 5.dr. usually by the computer vendor. you must have: . (Use the format computer_name. A set of IDR media includes the following: ■ The bootable media that is used to boot the computer and install and configure the operating system. Windows Automated System Recovery files. For Windows XP and Windows Server 2003 computers.1 client. Utility partitions are small partitions created on the hard drive.152 Intelligent Disaster Recovery Backing up the protected computer shows a status of 1 (partially successful). For example.) ■ Backing up the protected computer Perform a full backup of the protected computer before you prepare the IDR media. The disaster recovery (DR) file. use the same IDR version to prepare the IDR media. The backup information that is collected is used to create the DR file. Creating IDR media The IDR Preparation Wizard helps you to create the IDR media that is used in recovery. The status is a result of NetBackup being unable to find a DR file to store in its catalog after each backup. that may contain computer configuration and diagnostic utilities. ■ NetBackup 6. If the names do not match. The NetBackup master server that performs the backup must be configured to collect disaster recovery information. you must use the IDR software revision on the client to prepare the bootable media for that client.0 and later collects the DR information from the clients that run versions of NetBackup earlier than 6. However. ensure that System State is backed up.

For computers with different SCSI drivers. You must prepare the media before a disaster. The license key for the Windows 2000. Consider the following factors to decide between diskettes and CD-ROM media: ■ Diskettes work on most computers but require more time for preparation and recovery than CDs. Use a single CD for multiple computers during disaster recovery.Intelligent Disaster Recovery Creating IDR media 153 ■ ■ At least one full backup of the computer to be protected. CDs require less time for preparation and recovery than diskettes. ■ ■ ■ ■ . diskettes hold SCSI driver information for only one computer. For CD-R or CD-RW. choose one computer that represents all the other computers and create bootable media for it. the IDR Preparation Wizard can create both bootable diskettes and bootable CD-Recordable (CR-R) or CD-Rewritable (CR-RW) media. Because of space limitations. A device that can create bootable media: ■ ■ ■ ■ ■ ■ CD-R drive (CD Recordable CD-ROM) CD-RW drive (CD Rewritable CD-ROM) Diskette drive (IDR does not support bootable diskette media for Windows XP or Windows Server 2003) More information about media is provided later in this chapter. The Windows installation CD for the version and language that is installed on the protected computer. Administrative privileges for the protected computer. create a set of diskettes for each computer with a different driver. Choosing the bootable media For Windows NT and Windows 2000. Windows XP. To use one set of diskettes to protect multiple computers. Note: IDR does not support bootable diskette media for Windows XP or Windows Server 2003. CD media has enough space to store SCSI driver information for multiple computers. you should also try booting from the media before a disaster occurs to ensure that your hardware can boot from it. or Windows Server 2003 operating system. For more information. see “Step 1: Boot your computer” on page 162. Diskettes require the Windows installation CD during recovery.

The protected computer does not require a CD writer. The utility is on the Windows installation CD. You also need the Windows 2000 license key. The CD hardware and software must be able to write ISO 9660 CD images. Note: Windows XP and Windows Server 2003 do not support bootable diskettes. third-party CD writing software is required if the protected computer does not have a CD writer. ■ Windows NT requires five and Windows 2000 requires six blank. The IDR Preparation Wizard creates these diskettes. The IDR Preparation Wizard creates a bootable image to write to a CD on any computer that contains a CD writer.154 Intelligent Disaster Recovery Creating IDR media ■ CD media requires that the protected computer have a BIOS that supports a CD boot. The IDR Preparation Wizard modifies these setup diskettes for use specifically with NetBackup for Windows. Intelligent Disaster Recovery Diskettes that contain the computer-specific information that is necessary to perform disaster recovery. ■ ■ ■ Creating bootable diskettes The IDR Preparation Wizard helps create a full set of diskette media to boot a computer during recovery and to run the Disaster Recovery Wizard.44-MB diskettes for each set of disaster recovery diskettes. For CD media. either during bootable diskette preparation or during recovery. CD media requires CD writing hardware. The software is also required if the IDR Preparation Wizard cannot detect the CD writer that is attached to the protected computer. formatted 1. Note: The Windows installation CD is required both to prepare disaster recovery diskettes and for disaster recovery using those diskettes. . A full set of IDR diskette media includes the following: ■ Windows setup diskettes. With both diskettes and CDs. A Microsoft Windows utility creates the Windows Setup diskettes. prepare separate media for each operating system level and language being protected.

Click Next to continue. The IDR Preparation Wizard Welcome screen appears. The option appears on the Select Computer for Diskette Preparation screen of the wizard. Windows XP and Windows Server 2003 do not support bootable diskettes.Full Set of Diskettes to boot the Windows Installation CD and click Next. The Create or Update IDR Boot Media screen appears.Intelligent Disaster Recovery Creating IDR media 155 To create bootable diskettes 1 Format the diskettes. Follow the prompts until the IDR Preparation Wizard is completed. The Starting Bootable Diskettes Creation screen appears. select Start > Programs > Veritas NetBackup > Intelligent Disaster Recovery PrepWizard. To prepare the diskettes. 5 To modify diskette sets for use with multiple Windows 2000 computers To use the same diskettes 2 through 5 for all IDR-protected Windows 2000 computers. do not select Let IDR Automatically Partition the Boot and System Drive. Windows NT requires five diskettes and Windows 2000 requires six. 2 3 4 Select Create . You can use the same diskettes 2 through 5 for all of the .

156 Intelligent Disaster Recovery Creating IDR media

Windows 2000 computers. However, you have to create a different diskette 1 for each computer protected with IDR. Diskette 1 contains a file named winnt.sif. It is the script used to automate the installation of Windows 2000 for disaster recovery. This scripted installation of Windows 2000 requires that the name of the computer being recovered be listed in the winnt.sif file. Therefore, for each Windows 2000 computer that shares diskettes 2 through 5, make a copy of diskette 1 (and its files). For each copy of diskette 1, edit the winnt.sif file and change the computer name to the name of the computer to be protected. If you do not change the computer name, duplicate computer names on the network may occur. The duplicate names may prevent the recovered computer from participating on the network.

Creating a bootable CD image
The IDR Preparation Wizard helps create a bootable CD image. Then write the
image to a CD using the IDR Preparation Wizard or other writing software. The
computer where you run the IDR Preparation Wizard may not have a CD-R or
CD-RW drive. If it does not, write the image onto a CD on a different computer
using third-party CD writing software.
The CD image contains all the necessary IDR files unless you choose to store the
Windows Server 2003 Automated System Recovery files on a diskette. If you
store them on the CD, the ASR files always are read from the CD even if more
recent versions are on a diskette. For example, suppose you create a bootable CD
and then later create IDR diskettes. During recovery, the ASR files are read from
the CD even though the IDR diskettes contain more recent versions.
The Windows installation CD is required only during media preparation.
The license key for your Windows 2000, Windows XP, or Windows Server 2003
operating system is required. If you do not enter the license key while creating
the bootable CD, you must enter it during recovery.
Note: On Windows NT 4.0 computers, the IDR software cannot write to a CD; therefore, you must use other CD writing software to create the CD. To create a bootable CD image 1 Select Start > Programs > Veritas NetBackup > Intelligent Disaster Recovery PrepWizard to prepare the bootable CD image. The IDR Preparation Wizard Welcome screen appears. Click Next to continue.

2

Intelligent Disaster Recovery Creating IDR media

157

The Create or Update IDR Boot Media screen appears.

3

Select Create - Bootable CD Image for Use with CD Writers (ISO 9660) and click Next. The Starting CD Image Creation screen appears. Follow the prompts until the IDR Preparation Wizard is completed.

4

Caution: Test your bootable CD to ensure that your computer can boot from it. (See “Step 1: Boot your computer” on page 162.)

Creating IDR diskettes
Two formatted, 1.44 MB floppy diskettes are required to create IDR diskettes. To create IDR diskettes 1 Select Start > Programs > Veritas NetBackup > Intelligent Disaster Recovery PrepWizard to prepare the IDR diskettes. The Welcome screen for the IDR preparation wizard appears.

158 Intelligent Disaster Recovery Updating IDR media

2

Click Next to continue. The Create or Update IDR Boot Media screen appears.

3 4

Select Create - IDR Diskettes Only (Includes ASR Files for XP/2003) and click Next. The Creating the IDR Diskettes screen appears. Follow the prompts until the IDR Preparation Wizard is completed.

Updating IDR media
Update the IDR media if the hardware configuration changes, if SCSI drivers
were updated, or if other computer drivers were updated.
Also, Symantec recommends periodic IDR diskette updates so the diskettes
contain the latest DR files.

Updating a bootable CD
You cannot update a bootable CD, you must create a new bootable CD image and then burn a new CD. If you install new hardware or change components on a protected computer, create a new bootable CD. For procedures, see “Creating a bootable CD image” on page 156.

.Intelligent Disaster Recovery Updating IDR media 159 Updating bootable diskettes Use the IDR Preparation Wizard to update the set of bootable diskettes. 2 3 4 Select Update . When you already have a full set of bootable diskettes that you want to update. The Create or Update IDR Boot Media screen appears. Follow the prompts until the IDR Preparation Wizard is completed. Update the diskettes: ■ ■ ■ ■ After hardware changes. To update IDR bootable diskettes 1 Select Start > Programs > Veritas NetBackup > Intelligent Disaster Recovery PrepWizard to prepare the IDR diskettes. Click Next to continue. After SCSI driver updates. After other computer driver updates.Full Set of Diskettes Used to Boot the Windows Installation CD and click Next. The Welcome screen for the IDR preparation wizard appears.

Follow the prompts until the IDR Preparation Wizard is completed. Using drfile. Then copy the DR file to the diskette that . The Create or Update IDR Boot Media screen appears. 2 3 4 Select IDR Diskettes Only (Includes ASR Files for XP/2003) and click Next. run the drfile. To update IDR diskettes using IDR preparation wizard 1 Select Start > Programs > Veritas NetBackup > Intelligent Disaster Recovery PrepWizard.exe file from a command prompt to create a new DR file. Click Next to continue.exe to create or update a DR file If IDR diskettes have already been created. For more information. run the drfile. The Welcome screen for the IDR Preparation Wizard appears.exe program on the client to update only the DR file.exe to create or update a DR file” on page 160. Copy the DR file to the diskette.160 Intelligent Disaster Recovery Updating IDR media Updating IDR diskettes only You can update the IDR diskettes with the latest DR file (and ASR files for Windows XP and Windows Server 2003 computers) by using the IDR Preparation Wizard. to prepare the IDR diskettes. see “Using drfile. To update the DR file only.

The name of the DR file must match the computer name of the client.exe. The drfile. If the NetBackup client name is different than the computer name. network-interface-card driver.dr. Use the Windows installation program to partition and format the computer drive on the computer being recovered. ■ ■ Automating the recovery with the Disaster Recovery wizard requires the following: ■ A NetBackup server that can restore the latest backups to the computer being recovered. 1 Go to install_path\NetBackup\bin and double-click drfile. If you have not updated the DR file since the last backup. even if it differs from the name that is used in the NetBackup policy configuration. Insert the diskette that contains the DR file and copy the DR file to it. 2 3 Recovering your computer To use IDR to restore a computer to its pre-disaster status includes the following steps: ■ Step 1: Boot your computer.exe program creates (or updates) the DR file that is located in the install_path\NetBackup\Idr\Data directory on your computer. The latest DR file for the computer being recovered. The IDR bootstrap process loads and runs the Windows installation program from the Windows installation CD. Step 2: Windows setup in IDR recovery. it may contain out-of-date hard disk partition. you must rename the DR file so it can be used in a recovery. If the NetBackup client name is different than the computer name. Use the previously prepared IDR bootable media to boot the computer being recovered. or backup set information. The diskette can be one of the IDR diskettes or a separate diskette. rename the DR file. Step 3: Disaster recovery wizard. Use the NetBackup IDR Disaster Recovery wizard to restore your computer to its pre-disaster state and restore your data files. insert the separate diskette when prompted for the DR file during disaster recovery. If you use a separate diskette.Intelligent Disaster Recovery Recovering your computer 161 contains the DR file. The name is required. The DR file name is in the form computer_name. ■ . The name of the DR file should match the computer name of the client (the name that IDR requires).

Reinstall the partitions by using the OEM-supplied installation program. Perform one of the following actions: 3 . For example. To boot from a bootable CD 1 2 Insert the bootable CD. you may have to press a function key to boot from the CD drive. ■ ■ Note: Windows 2000: if Let IDR Automatically Partition the Boot and System Drives was not selected during IDR preparation. a driver for a network interface card (NIC) supplied by the manufacturer. Caution: Disconnect any storage area network or cluster computers that are attached to the computer being recovered. Follow the on-screen boot process instructions and continue with “Step 2: Windows setup in IDR recovery” on page 163. the ASR files for the computer being recovered. select the option to partition and format the drives manually. Start the computer and perform the tasks necessary to boot from the CD. During recovery. If your network adapter requires special driver software. Special drivers are the drivers that are not on the operating system installation program.162 Intelligent Disaster Recovery Recovering your computer ■ ■ Bootable IDR CD media or the original Windows installation CD. the hard drives on those computers may be partitioned and formatted. To boot a computer using a bootable diskette 1 2 3 Insert the bootable diskette. If they are not disconnected. use the installation program that the CD manufacturer provides. For Windows XP and Windows Server 2003 computers. For example. Step 1: Boot your computer You can recover a Windows computer by using the bootable diskettes or the CD that was created during disaster preparation. The NetBackup Intelligent Disaster Recovery Bootstrap screen appears. The license key for your Windows operating system (if you did not enter the license key during preparation of the IDR bootable media). The computer being recovered must have a device capable of booting from the bootable media. Start the computer.reinstall any utility partitions before the recovery process begins.

the DR boot process uses the Windows Setup program to partition and format the computer drive on the recovery computer. If a new hard drive is detected. Use Custom Setup if SCSI drivers are not present on the boot media or if RAID hardware needs to be reconfigured. If you booted from diskette. Select FAT format for the C drive. If you booted from the IDR bootable CD. you may have to make choices about the following: ■ 2 For Windows NT. press Enter to continue with the boot process. perform one of the following actions: ■ ■ 5 Continue by going to “Step 2: Windows setup in IDR recovery” on page 163. If you booted from diskette. Press Enter to reboot the computer. place it in the floppy disk drive so the ASR files can be loaded. the Disaster Recovery Wizard starts automatically. Express Setup or Custom Setup. For Windows NT. To use Windows setup in IDR recovery 1 Follow the on-screen instructions to continue the boot process. Windows Setup is started from that CD. press Esc to exit. go to “Step 2: Windows setup in IDR recovery” on page 163. ■ 4 Depending on the computer. Then remove the CD from the drive. ■ 3 Ensure that no diskettes or CDs are in the drives when prompted to reboot. 4 . IDR cannot partition to the old layout if you build the partition as NTFS. Step 2: Windows setup in IDR recovery During the recovery process. To perform disaster recovery. Go to “Step 3: Disaster recovery wizard” on page 164. After the reboot. For Windows XP and Windows Server 2003. For Windows NT and Windows 2000. FAT or NTFS file system.Intelligent Disaster Recovery Recovering your computer 163 ■ To test the CD to determine if it can boot the computer. Usually. If you have an ASR diskette. the system prompts you to insert the Windows installation CD so the Windows Setup can be started. During Windows Setup. The Windows Setup program is loaded and performs the tasks necessary to partition and format drives and install a limited version of the operating system. the program prompts you to insert the Windows installation CD. you must choose which file system format to use. Express Setup is the best choice. press F2 to load the ASR files when prompted by the boot process.

To continue. For example. Run the Windows Disk Administrator (or Disk Manager) program. click Run Disk Administrator or Run Disk Manager. select the DR file for the computer to recover and click Next. These instructions do not provide a procedure because different conditions affect the process. a Completed IDR Phase 1 dialog box appears. Follow the instructions to recover the computer. 2 One or more screens about hard disk layout may appear. ■ . To make partition changes. Otherwise. For more information. The program lets you make additional changes to the partition information. the Disaster Recovery Wizard starts as part of the recovery process. click Pre-install Custom Network Driver. as follows: ■ Whether to replace the current hard drive partition with the partition information contained in the DR file or to keep the current hard drive partitions. For more information about Disk Administrator and fault tolerant configurations.164 Intelligent Disaster Recovery Recovering your computer Step 3: Disaster recovery wizard After Windows Setup finishes. the process is similar to the following. For example. Perform one of the following actions: ■ If your network adapter requires special driver software. see “Notes on altering hard drive partition sizes” on page 167. click Next to proceed. To use the Disaster Recovery Wizard 1 When the wizard prompts you. Special drivers are the drivers that are not on the operating system installation program. When the wizard notifies you that you did not select a recovery file. click Yes to continue in manual mode. a driver for a network interface card (NIC) supplied by the manufacturer. Note: If a DR file does not exist. ■ 3 For Windows 2000.dr file. However. see the operating system documentation. click Next to continue the recovery process. click Next and go to step 5 to continue the recovery. Follow the prompts to find and install the appropriate driver software. The name of a DR file matches the computer for which it was created. if the computer is named carrot look for the carrot.

click either Select from list or Start search. Windows NT is ready to install the networking components. select Automatic Restore. Perform one of the following actions: ■ If your network adapters use the drivers and the software that is included with the operating system. Select Wired to the Network and click Next. Click Next to start the network and complete the installation of the networking components. (If you created a bootable CD. A list of network adapters appears. d If TCP/IP is selected as the network protocol. If the network adapter does not require a manufacturer-supplied setup diskette. the Windows NT installation program must be able to recognize the network interface card being used. Proceed to step 5 to continue the recovery. If you do not want to use DHCP. ■ Note: If your network adapter is not listed. perform one of the following actions: ■ ■ a Click Select from list if the network adapter requires a manufacturer-supplied setup diskette. Click Next. Select the networking protocols that are used on the network. The Windows NT Networking Installation dialog box appears. select Manual Restore. Enter the name of the workgroup or domain for your computer and click Next. click Select from list. you are prompted to use DHCP. Click Finish to complete the network installation. it may include the appropriate network drivers if the drive were found during the IDR preparation process. you are asked to select either Automatic Restore or Manual Restore for network installation. Insert the Windows NT installation CD or the IDR bootable CD into the CD-ROM drive. Proceed to step a. Then click Have Disk. respond as appropriate.Intelligent Disaster Recovery Recovering your computer 165 4 For Windows NT only. b c The next screen lists the default network protocols.) Note: If additional screens about setting up your network interface card appear. enter a TCP/IP number. Then click Have Disk add an adapter to the Network Adapter List. If your network adapters require special drivers and software. Click Next to continue. To select the network adapter. For automatic network installation to succeed. e f .

If the hardware has not changed. Click Start Restore to submit the restore request to the selected server. The files are restored and the hardware information from the current live version of the registry is merged with the saved version of the registry. the computer is restored to its original workgroup or domain. When the recovery is complete.166 Intelligent Disaster Recovery Recovering your computer Note: Symantec recommends that you enter the name of a temporary workgroup rather than the name of a domain. you do not have to merge the live version and the saved version of the registry. Select either Automatic or Manual: ■ ■ 6 The restore process merges hardware information from the current live version of the registry into the saved version of the registry when recovering the registry. then press Enter. Navigate to the following directory (the default location. If you selected Automatic. If you select Manual. The hardware registry settings are identical to the setting in the saved version of the registry.) The registry merger ensures that the computer reboots after the restore if the hardware changed. select the server from which you want to restore files. Go to step 7. click Next and proceed to step 6. To prevent merging the registries. continue with step a: a b Start a command window by pressing F1. If the hardware changed. click Next and proceed to step 8. W2KOption -restore -display -same_hardware 1 The following output appears: c NetBackup Restore Options ----------------------------------------SYSVOL Restore: Primary Hard Link Restore: Perform secondary restore Same Hardware Restore: Assume different hardware NetBackup Restore Options ----------------------------------------SYSVOL Restore: Primary Hard Link Restore: Perform secondary restore Same Hardware Restore: Assume same hardware . g 5 Click Finish to complete the network installation and continue with recovery. %SYSTEMROOT% is usually C:\Windows) : %SYSTEMROOT%\System32\VERITAS\NetBackup\Bin Type the following command. (The saved version is the registry version that was backed up.

Notes on altering hard drive partition sizes Note: This section applies only to Windows NT and Windows NT 4. The recovery computer may contain a larger hard drive than before the recovery. click Next. Archive. you can make changes to the NetBackup configuration and you also have more control over the restore.Intelligent Disaster Recovery Notes on recovering specific platforms 167 d 7 8 Make sure that Assume Same Hardware is displayed in the Same Hardware Restore field. The Windows NT Disk Administrator program is accessible during the IDR recovery process within the Recovery Wizard. Formatting and partitioning is not supported on Windows 2000.0. Using this interface. click Next. please refer to the Windows NT Server 4. Windows XP. IDR defaults to restore hard drive partitions to their pre-recovery size. For example. close the Backup. Notes on recovering specific platforms For information about specific platforms. Run the Windows NT Disk Administrator program to alter the partition sizes to match the larger hard drive size. then continue with the restore process. and Restore interface.) When the restore is complete. 9 10 Remove any diskettes from drive A and click Finish to reboot the computer. Archive. and Restore Getting Started Guide for more information on using the interface. When the restore is complete. Archive. There may be unused and unallocated hard drive space. a larger hard drive may have been installed or the DR file may be from a computer with a smaller hard drive. . (See the NetBackup Backup. see the following. After the restore is complete. Select Start NetBackup Interface to start the NetBackup Backup. or Windows Server 2003. For information about fault tolerant configurations. Go to step 10.0 Resource Kit. and Restore interface and any other open NetBackup windows.

. press and hold down the F6 key. To load Windows on this type of computer. After the additional drivers are loaded. you must load the PowerRaid II driver manually. Load the Adaptec controller driver manually after loading the PowerRaid II driver. reconfigure the computer before you recover it. which is not bundled with the Windows operating system. press S again to specify loading another device. To recover a Dell PowerEdge 6100/200 with RAID configuration is different from recovering a regular computer with one hard drive. Follow the on-screen instructions to load the PowerEdge RAID II controller software. press Enter and proceed as normal to recover the computer. Use the following steps with your IDR recovery diskette set 1 2 3 When the Windows blue Setup screen appears after booting with the IDR boot diskette. Use the IBM Reference Diskette to reconfigure the computer. The general procedure is the same for any computer that requires the use of third-party drivers. Failure to follow these steps results in Windows being unable to recognize any hard drive partitions on the computer. a Setup screen appears that lets you specify additional devices.168 Intelligent Disaster Recovery Notes on recovering specific platforms Recovering the dell PowerEdge 6100/200 with RAID Note: This section discusses how to restore a Dell computer. Release the F6 key and press the S key. After the PowerEdge RAID software is loaded. Windows prompts for IDR diskette 2. Insert IDR diskette 2 and press and hold the F6 key again. 4 5 6 7 8 Recovering IBM computers If the drive that contains the computer’s configuration information fails. Follow the on-screen instructions to load the Adaptec controller software next. After both pieces of third-party software are loaded.

use the Compaq SmartStart utilities to update the computer partition. For example. For some reason. the OS/2 boot manager resides in its own hard drive partition that NetBackup cannot access. I do not see a disaster recovery file. Because of the many different boot managers on the market.Intelligent Disaster Recovery IDR frequently asked questions 169 Recovering Compaq computers If the drive that contains the System Configuration Partition fails. IDR recreates the partition on the new hard disk. It may be unbootable even though the operating system has been restored. Why does the recovery wizard warn me that one or more of my hard drives are smaller than the originals? A. The following chart lists the order that Windows uses to assign disk drive numbers. No. What happened? A. Q. However. Q. Can I restore boot managers such as System Commander or OS/2 Boot Manager with Intelligent Disaster Recovery for Windows? A.exe to create or update a DR file” on page 160. Generate it manually as explained in “Using drfile. the DR file was not generated automatically. The minimal version of Windows that runs the recovery wizard may have detected the hard drives in a different order than originally configured. In this case. reinstalling the boot manager should fix the problem. IDR frequently asked questions Q. an IDR restore may render the computer unbootable. Keep in mind that this chart can change if third-party drivers are used. If the original configuration does not match. because boot managers usually are installed at a very low level that NetBackup cannot protect. Windows Hard Drive Numbering Scheme Primary IDE Master Server Media Server Master Server Media Server Secondary IDE . you may be able to control the numbering of the hard drive. Be sure that the hard drive and controller configuration matches the original configuration before a disaster occurs. I ran a full backup of my computer but when I run the IDR Preparation Wizard again.

. To do so. enable the Use SCSI drivers currently installed on this computer option. If the recovery wizard reports drives greater than 8 GBs as being only 8 GBs.. continue with the automated restore of the backup media. . Note: Windows NT: If the IDR Recovery Wizard does not detect the hard drive order. SCSI ID 7 (or 15 is wide SCSI) SCSI ID 0 SCSI ID 1 .170 Intelligent Disaster Recovery IDR frequently asked questions Windows Hard Drive Numbering Scheme (continued) SCSI Adapter 0 (In order of the lowest I/O port address) SCSI ID 0 SCSI ID 1 . Then. set up hard drive partitions manually... use the Windows NT Disk Administrator option within the Disaster Recovery Wizard. create bootable diskettes.. SCSI ID 7 (or 15 is Wide SCSI) SCSI ID 0 SCSI ID 1 . To do so.. SCSI ID 7 (or 15 is Wide SCSI) SCSI Adapter 1 SCSI Adapter n Other types of mass storage controllers are usually seen as SCSI controllers by Windows.

conf entry 32 AUTO_UPDATE_ROBOT.conf entry 34 cleaning frequency-based 92 library-based 91 reactive 91 times allowed 93 CLIENT_PORT_WINDOW. cold backups 78 cdrom file system 136 CLEAN_REQUEST_TIMEOUT. vm. vmoprcmd option 111 B backup selection list. recovering with IDR 169 compressed backups 58 CONNECT_OPTIONS.conf entry 34 clients changing host names 56 dynamic UNIX client 49 exclude files list.conf file 105 UNIX client options 50 bpdynamicclient 49 bpend_notify script UNIX client 74 Windows client 76 bpstart_notify script UNIX client 70 Windows client 72 C catalog backups backup notification script 78 catalogs offline.conf entry 32 AUTHORIZATION_REQUIRED. vm. 113 CLUSTER_NAME. host. AFS 142.conf entry 30 ADJ_LSM. vm. vm. vm. vm.conf entry 33 multiplexed 58 session_notify script 83 session_start_notify script 83 barcodes 98.Index A ACS_ vm. vm. vm.conf entry 35 crawlreleasebyname.conf entry 33 AVRD_PEND_DELAY. 99 boot managers and IDR 169 booting a computer with IDR bootable media 162 bp. vm. 143 backup_exit_notify script 69 backup_notify script 69 backups backup_exit_notify script 69 backup_notify script 69 bpend_notify script UNIX client 74 Windows client 76 bpstart_notify script UNIX client 70 Windows client 72 compressed 58 diskfull_notify script 79 estimating time required 59 media requirements 67 .conf entry 30 Administrator’s e-mail address property 50 AIX cachefs file system 136 Allow Backups to Span Media 117 alternate client restores.conf entry 34 Compaq computers. vm. 114 AVRD_SCAN_DELAY.conf entry 32 auto cleaning 91 AUTO_PATH_CORRECTION.xlate file 56 Andrew File System (AFS) backup selection list 142 directives 142 installing 141 regular expressions 143 restores 144 troubleshooting 145 Announce DHCP interval property 46 API robots 99 API_BARCODE_RULES. vm. UNIX 136 include files list 139 cluster environments 34.conf entry 33.

vm.exe 160 frequently asked questions 169 hard disk partition changes 164 hard drive partition. vm. vm. when to use 163 diskettes preparing 152 updating 159 diskettes. 56 client peername 55 correct use 54 short 55 host.xlate file and alternate client restores 56 I IBM computers.conf entry 36 dbbackup_notify script 78 decommission a media server 104 Dell PowerEdge 6100/200 with RAID recovering with IDR 168 device delays 60 discovery 124 DHCP server 45 directives for AFS 142 disaster recovery diskettes.conf entry 35 DataStore volume pool 94 DAYS_TO_KEEP_LOGS.exe command 160 drives cleaning manual 93 operator-initiated 93 overview 90 Dynamic host name and IP addressing 45 G GNU tar 58 H hardware compression 102 host names changing client name 56 changing server name 54. updating 160 procedure 161 disk administrator 167 disk overhead. updating 160 DR files obtaining from server 151 overview 150 update with drfile. altering sizes 167 E e-mail notifications 50 EMM_REQUEST_TIMOUT. for catalogs 67 diskfull_notify script 79 Domain Name Service (DNS) hostnames 56 drfile. vm. vm.172 CREATE_BACKUP_VOLUMES 142 cross mount points effect with UNIX raw partitions 134 examples 135 setting 134 syntax rules 137 wildcards in 137 extended attribute files 58 F FlashBackup 58 Follow NFS mounts with cross mount points 134 format description for optical 121 fragmented backups 121 frequency-based drive cleaning 92 D DAS_CLIENT. recovering with IDR 168 include files list 139 Intelligent Disaster Recovery (IDR) bootable media choosing type 153 creating CD image 156 preparing 152 configuration 151 custom setup.conf entry 37 escape character on UNIX 137 Exclude files list UNIX 136 exclude lists creating 136 example 138 files on UNIX 136 for specific policies and schedules 139 .conf entry 36 Enable performance data collection property 63 ENABLE_ROBOT_AUTH.conf entry 36 EMM_RETRY_COUNT.

client 55 Performance Monitor.conf entry 40 PREVENT_MEDIA_REMOVAL.conf entry 40 proc file system 136 R RANDOM_PORTS. 40 network transfer rate 60 notification scripts 68 L library-based cleaning 91 M mail_dr_info.conf entry 37 maximum barcode lengths 98 media determining requirements 67 formats 120 ID generation rules 102 pool 93 selection algorithm 116.conf entry 39 mntfs file system 136 multiple servers 20 multiplexing (MPX) backups 121 O optical disk format 121 OS/2. using with NetBackup 63 PREFERRED_GROUP. boot manager and IDR 169 P peername.cmd 80 MAP_CONTINUE_TIMEOUT. vm.conf entry 38 MAP_ID. vm. vm. vm. vm. 113 NetBackup Access Control (NBAC) use of 37. 117 server register 25 spanning 117. vm. vm. 119 using tar to read images 58 Media Manager best practices 84 configuration file 30 security 42 MEDIA_ID_BARCODE_CHARS.conf entry 39 MM_SERVER_NAME. 160 using drfile. vm.conf entry 40 raw partitions 58 reactive cleaning 91 reconfiguring devices in a shared drive configuration 103 register a media server 25 regular expressions.cmd 81 NBRB_CLEANUP_OBSOLETE_DBINFO 28 NBRB_ENABLE_OPTIMIZATIONS 28 NBRB_FORCE_FULL_EVAL 28 NBRB_MPX_GROUP_UNLOAD_DELAY 29 NBRB_REEVAL_PENDING 28 NBRB_REEVAL_PERIOD 28 NBRB_RETRY_DELAY_AFTER_EMM_ERR 29 NDMP 58. vm. 37 demultiplexing 19 Maximum jobs per client property 18 recovering backups 58 schedule media multiplexing 15 storage unit max per drive 15 tape format 121 N named data streams VxFS 58 nbmail.conf entry 36.173 overview 150 preparation wizard 152 recovery wizard 161 requirements for using 149 supported Windows editions 148 updating bootable media 158 updating IDR media recovery diskettes 159.exe 160 when to update 158 using boot managers 169 Windows disk administrator 164 editions supported 148 setup 163 wizards disaster recovery 161 IDR preparation 152 INVENTORY_FILTER.conf entry 38 MEDIA_ID_PREFIX. AFS file list 143 remove a server from a configuration 104 REMOVE_BACKUP_VOLUMES 143 replacing a device in a shared drive .

vm. 112 error recovery 111 limitations 113. 70. 60 troubleshooting AFS backups 145 U UnixWare cachefs file system 136 userreq_notify script 83 using Media Manager devices with other applications 85 V VERBOSE. vm.conf entry 43 transfer rate 59.conf entry 43 stand-alone drive extensions.174 configuration 102 REQUIRED_INTERFACE 29 REQUIRED_INTERFACE.cmd 68 notification 68 parent_end_notify 68 parent_start_notify 68 restore_notify 68 session_notify 68 session_start_notify 68 userreq_notify 68 SCSI persistent reserve 108 SCSI reserve/release break a reservation 110. vm.cmd 68 nbmail. 63 T tape overhead.conf entry 42 SSO_DA_RETRY_TIMEOUT.conf entry 43 vm. 119. vm.conf entry 43 TLM_ vm. 119 tape format fragmented 121 multiplexed 121 non-QIC 120 QIC/WORM 120 spanned tapes 122 TapeAlert 87.conf entry 42 SSO_HOST_NAME. 91 log codes 87 requirements 87 tar GNU 58 to read backup images 58 TLH_ vm. using with NetBackup 62. vm. 122 SSO.conf entry 41 RESERVATION CONFLICT status 111 restore_notify script 82 restores AFS clients 144 restore_notify script 82 robotic cleaning 91 S schedules how processed 65 scratch pool 96 scripts backup_exit_notify 68 backup_notify 68 bpend_notify 68 bpstart_notify 68. 56 NetBackup master 21 media 21 multiple 20 session_notify script 83 session_start_notify script 83 SGI cachefs file system 136 SKIP_SMALL_VOLUMES 143 Solaris extended attributes 58 file systems 136 spanning media 117. vm.conf entries 43 SSO_DA_REREGISTER_INTERVAL. 114 overview 108 PEND status 111.conf file ACS_ entries 30 ADJ_LSM entries 30 . 111 SERVER. vm. 72 dbbackup_notify 68 diskfull_notify 68 mail_dr_info. for catalogs 67 spanning 117. disabling 118 System Commander and IDR 169 System Monitor.conf entry 41 servers changing host names 54. 112 requirements 112 RESERVATION CONFLICT 110.

37 MAP_CONTINUE_TIMEOUT entries 38 MAP_ID entries 37 MEDIA_ID_BARCODE_CHARS entries 38 MEDIA_ID_PREFIX entries 39 MM_SERVER_NAMEentries 39 overview 30 PREFERRED_GROUP entries 40 PREVENT_MEDIA_REMOVAL entries 40 RANDOM_PORTS entries 40 REQUIRED_INTERFACE entries 41 SERVER entries 41 SSO_DA_REREGISTER_INTERVAL entries 42 SSO_DA_RETRY_TIMEOUT entries 42 SSO_HOST_NAME entries 43 TLH_ entries 43 TLM_ entries 43 VERBOSE entries 43 volume group rules for assigning 94 pool configuring a scratch pool 96 overview 93 VxFS named data streams 58 W wildcard characters in AFS file list 143 in exclude lists 137 UNIX escape character 137 wizards disaster recovery 161 IDR preparation 152 worklist. prioritizing 66 .175 API_BARCODE_RULES entries 32 AUTHORIZATION_REQUIRED entries 32 AUTO_PATH_CORRECTION entries 32 AUTO_UPDATE_ROBOTentries 33 AVRD_PEND_DELAY entries 33 AVRD_SCAN_DELAY entries 33 CLEAN_REQUEST_TIMEOUT entries 34 CLIENT_PORT_WINDOW entries 34 CLUSTER_NAME entries 34 CONNECT_OPTIONS entries 35 DAS_CLIENT entries 35 DAYS_TO_KEEP_LOGS entries 36 ENABLE_ROBOT_AUTH entries 37 INVENTORY_FILTER entries 36.

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