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We are a Christian, humanitarian organization involved in holistic

transformational development, relief and rehabilitation among the poor


communities throughout the Philippines. World Vision Development Foundation
works in partnership with World Vision International consisting of over 100 WV
offices around the world. We are in urgent need of Christian professionals who
have the competence, commitment and passion to work among the poorest of
the poor as follows:

FOR NATIONAL OFFICE BASED ASSIGNMENTS

CUSTOMER SERVICE STAFF: will be in charge of the ff KRA: will handle


inbound and outbound calls, emails, mails or referrals in order to respond to
needs of callers, enquirers, prospects and sponsors; will mail out letters or make
phone calls to sponsors to give advance reminders about their child sponsorship
payments; will facilitate prompt and timely drop and replacement action for
sponsored children by making phone calls or sending appropriate letter; 20-30
yrs old; has computer, telemarketing, encoding skills; female; prior customer
service experience is an advantage.

ACQUISITION SUPPORT STAFF: will ensure the daily acquisition report form,
sponsorship coupons, daily logbook for new contacts will be brought to the office
daily for proper recording and filing; ensure that all the sponsors acquired from
the Shangrila campaign will be given a call 1 to 2 days after they have signed-up;
coordinate with the customer service team to ensure that all pertinent info about
the sponsors acquired from Shangrila will be encoded in 1 day; distribute the
corrected daily report to all stakeholders; ensure proper filing of reports;18-30 yrs
old; male or female; college graduate of any course; has people, sales and
customer service skills.

All positions require working knowledge in MS-Word, Excel, Power Point, etc.
We highly prefer matured Christian and with ecumenical orientation. Qualified
candidates may send their comprehensive resume’ detailing work history to:

World Vision Development Foundation, Inc.


883 Quezon Avenue, Quezon City
Attn: The Human Resources Administration Associate or phl_hrd@wvi.org
Telephone number: 374-7618 to 28 (look for Tere Ramos or Beth Labaddan)