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Roles and responsibilities of Training manager

Objective of this session


By the end of the session the students will be able to understand and explain various qualities of training manager that makes them good trainer, changing role of a training manager and challenges to him by using a case study in a given class room environment

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

Outline of the session


Qualities of a training manager Changing role of Training manager Challenges faced by a Training manager Case study and discussion

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

Qualities of a Training Manager


Approachable Aware of role requirements Creativity Empathic Enthusiastic Mental Agility People skills Practices what is preached Punctual Self awareness
A presentation by Dr.G.Jawahar

Roles and responsiblities of training manager

Qualities
Self development motivation Sensitivity Training skills and knowledge Articulate Commitment Credible Enjoys working with people Positive attitude Programme skills Resilience Self confidence Sense of humor Stress management, Understandable Flexible Organizational and task /skill knowledge

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

Changing role of the trainer


The economic, technological, social and political context within which organizations are now required to operate is in a state of continual flux. Need to become a Learning organization Need to adopt to the situation and changing culture

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

Changing role
From being passive to being more active in communicating the benefits of training From reactive to proactive response in dealing with performance problems Converting problems in to opportunities From peripheral to perceiving themselves as central and key influence to the organization to realize organizational objectives From merely a technologist to developing a strategic role direction to learning function and formulating training policy
Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

Role of training manager


Trainer: Actually carrying out training Provider: Designing, updating, maintaining and delivering training programme Internal Consultant: Analyze organizational problems, and recommend solutions Innovator: Supporting and assisting organizations to bring about effective change and solve performance problem Learning specialist Planner, Administrator and organizer: planning organizing, controlling developing the training function. Setting training goals Visonory: As a perspective thinker he develops a long term vision for the organization and training function

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

The consultancy role of trainer


Initial Contract and gaining Entry Preliminary problem identification and definition Contracting Investigation

Feedback to client
Decide and plan course of action with client Design learning strategy, activities and methods Resource and implement Evaluate
Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

Challenges of a training manager

Financial challenges: Often training manager has to work with a challenge from finance department about budget and cost estimate and source of training Technical challenges: He/she has to keep updated with all latest changes in rules regulations, technology, legislations. Process challenges: New methods of training is being uploaded in the training field. E learning new software etc., using new equipments and resource material has to be up dated and should be able to handle Strategic challenge: The strategic challenge is to monitor and respond to expected changes in skill requirements, and to deliver training which provides demonstrable, measurable bottom line results, both short and the long term. Professional challenge: To keep updated with changing practices and skill, to manage ongoing professional development. Ensuring own development Institutional challenges: How to build good institutions for the well being of HRD department is a big task Ideological challenge: Challenge to be free from favoritism/ nepotism: Maintaining ethics and values: BIG CHALLENGE TO TRAINING PROFESSION AS SUCH : DIFFERENT PEOPLE UNDERSTAND DIFFERENTLY ABOUT TRAINNG FUNCTION

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

Travails of a training manager A case study.


Please form group of three and discuss the case
Identify the problem Analyze the possible solutions Answer the question given at the end of the case.

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

Conclusion
Training a complex function at times you may get frustration. But if it is carried out with passion, you may get enormous job satisfaction and pleasure resulting in organizational effectiveness

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar

References
Reading hand book of AIMA The theory and Practice of Training by
Roger Buckley and Jim Caple

Roles and responsiblities of training manager

A presentation by Dr.G.Jawahar