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ITIL V3 Foundation Complete Certification Kit - 2009 Edition

ITIL V3 Foundation Complete Certification Kit - 2009 Edition

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Published by Raj Kumar

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Published by: Raj Kumar on Oct 20, 2011
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07/10/2013

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Which of the following BEST describes the purpose of Event Management?
a) The ability to detect events, analyse them and determine the appropriate control action
b) The ability to coordinate changes in events
c) The ability to monitor and control projected service outages
d) The ability to report on success of all batch processing jobs

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