DR. DENISE FARRAR ED.

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Aurora, CO 80014  H: 303-617-4104  C: 303-503-6646  den53farr@gmail.com

DIRECTOR OF TRAINING AND DEVELOPMENT
Transformational Change | Global Training Programs | Performance Optimization

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ulti-faceted leader offering 20+ years in designing instructional materials, effective delivery methods, technical documentation and the information architecture for learning solutions. Highly skilled in curriculum design, adult learning theories, training technologies, virtual training, content development and LMS. Expert ability to lead project teams and translate employee development behaviors into high-impact learning designs, curriculum, tools, and workshops to create an internal knowledge transfer.  Training Curriculum Design & Instruction  Performance Management / Talent Planning  Evaluative Measurements / ROI Analysis  Proof of Concept Reviews & Delivery  Multi-Mode Leadership Development  Group Process Facilitation / Consulting  Pilot Programs / Change Management  Competency Modeling / Coaching / Mentoring

PROFESSIONAL EXPERIENCE DISHNetwork (2005-Present) Manager of Training  Directed the strategic framework for training, performance management, talent planning, and assessment for a company-wide Leadership Training Program.  Saved 75% on variable staffing budget; upgraded the LMS, via templates, and rapid deployment techniques, and guided the translation of training into major languages based on program audience.  Design and launch a learning delivery plan that gauges effectiveness via talent review processes, executive coaching, change management, organizational design and team building.  Conduct needs assessment and root cause analysis to improve performance, collaborating with vendors to develop training, implement LMS, and develop assessment tools.  Maximize existing and future business capabilities through identification of short/long term organizational gaps and partner with HRD to create a learning culture.  Re-vamped specific programs and drove departmentally focused engagements, ensuring alignment between competencies and leadership development strategies to achieve ROI and operational goals. Jeppesen (2004-2005) Senior Instructional Designer  Headed instructional development; repurposed, edited, and expanded the company’s library of courses and optimized learning through multi-mode training, classroom instruction, and action learning.  Instituted a turnkey LMS to reduce training expense, and facilitation time, and lay the foundation for the implementation of global on-line training programs.  Transitioned company from paper training to digital instruction; project managed concurrent instructor-led courses, e-learning, video/DVD, and blended learning initiatives.  Analyzed business requirements and best practices; engaged stakeholders in their role in curriculum development to integrate emphasis areas and relevant new material.  Spearheaded the conversion of courses from paper textbook to on-line training; ensured all curriculum design materials were consistent and instructionally sound and delivered against the skill building objectives.  Measured training outcomes, conducted train the trainer and pilot exercises, and reviewed the quality of new curriculums for modification and budget alignment.  Developed a comprehensive strategy to manage program delivery and organizational adoption, talent development, and leadership effectiveness to continuously improve/mitigate risk around training initiatives.  Deployed a structured talent review process to drive succession planning, job rotations, and stretch assignments for leadership retention and upward mobility.

Dr. Denise Farrar Ed.D

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University Hospital (2001-2004) Patient Service Training Coordinator  Managed training standards that aligned to the vision and mission for quality patient services via instructorled home care program, video-based orientation and safety training.  Co-led an initiative to computerize patient education and training material to meet the needs of individuals, families, health professionals, and the community.  Played key role in developing e-learning continuing education classes for nurses and synchronized best practices and procedures to support ongoing skill development.  Partnered in the selection, and adoption of translators for patient education material to deliver a communication strategy that met the needs of diverse groups.

Stayed abreast of field, bringing current best industry practices for documentation development and instructional design.

EDUCATION Nova Southeastern University, Ed.D. Thesis: Developing a Learning Community Using Adult Education and Assessment Principles Denver Seminary M.A. Leadership, Minor in Women’s Concerns University Of Northern Colorado B.A. Psychology, Sociology Minor in Black Studies & Physical Education Littleton High School

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