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Consumer Behaviour

Consumer Behaviour


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Published by: api-3801857 on Oct 17, 2008
Copyright:Attribution Non-commercial


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Individuals passively process and store right-brain information.

a) Because it is largely pictorial, TV viewing is considered a right hemisphere


b) Passive learning was thought to occur through repeated exposures to low-

involvement information.

i) TV commercials were thought to produce change in consumer behavior before

it changed consumer attitudes.

c) The left hemisphere is associated with high-involvement information.

i) Print media (newspapers and magazines) are considered left hemisphere or

high-involvement activity.

Right-brain theory is consistent with classical conditioning and stresses the

importance of the visual component of advertising.

d) Recent research suggests that pictorial cues help recall and familiarity,

although verbal cues trigger cognitive functions, encouraging evaluation.

e) The right-brain processing theory stresses the importance of the visual

component of advertising, including the creative use of symbols.

f) Pictorial cues are more effective at generating recall and familiarity with the

product, although verbal cues (which trigger left-brain processing) generate

cognitive activity that encourages consumers to evaluate the advantages and

disadvantages of the product.

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