BANKING OPERATIONS

Introduction to Banking Operations Functions

RELATIONSHIP BETWEEN EMPLOYER AND EMPLOYEE
One person agrees to employ another as an employee and that other agrees to serve his employer as an employee. The nature of relationship is contractual. Employer and employee bound by the contract of employment (express & implied) Employer’s duties : To provide work To pay wages To provide safe working environment Employees’ duties : To perform the work assigned/entrusted To maintain discipline To maintain utmost honesty To have duty of care towards work and employer’s property

ROLES

SUPPORT MANAGEMENT AMBASSADOR

Displays loyalty. Cooperative in all official matters and in all small group activities. policies and guidelines. philosophy and culture of the Hong Leong Group.RESPONSIBILITIES Subscribe to good work ethics / habits. Offers constructive suggestions / criticism. . Abide by Management’s instructions. Complete all assignments / operative duties satisfactorily and in compliance with deadlines. commitment and passion for job duties. Participates in supports all Group Programmes.

DILIGENT Hardworking & Persevering Tenacious. does not give up easily Knows his limitations. new technologies . willing to seek assistance and to learn Inquisitive to new ideas.

HONOUR His word is his bond. in building lasting relationships. Is honest in dealings with customers and with his own people. Two plus two is always four. Always above board in doing business. .

not a BirdIn-A-Cage Well-read. eager to learn more .KNOWLEDGEABLE Knows his job well. politics. technically skillful Well-informed about current affairs. business trends & developments Hungry for opportunities.

exactly Communicating is not just passing a message. receiver is convinced and message is executed A good listener. received. must ensure that it is understood. analyses and acts on feedback .COMMUNICATOR Conveys ideas and directives to others clearly.

UNITY Team Player – Caring & Protective Towards Team Members Able to instill loyalty Alert to opportunities for his own company as well as for others in the Group. Total Group Effort .

JOB ROLES OF AN OPERATIONS OFFICER BANKER – CUSTOMER RELATIONSHIP TYPES OF CUSTOMER ACCOUNTS UNDERSTANDING DEPOSITS ACCOUNTS (SAVINGS / CURRENT / FIXED / FOREIGN CURRENCY) AND WITHDRAWAL OPERATIONS FRAUD / MONEY LAUNDERING AND MANAGING FRAUD REMITTANCES CLEARING SYSTEMS & PROCESS .

BANKER – CUSTOMER RELATIONSHIP & BANKING SECRECY .

BANKER CUSTOMER RELATIONSHIP .

.? Who is the Banker? Who is the Customer? What is their relationship? BANKING SECRECY Termination of the banker-customer relationship .BANKER CUSTOMER RELATIONSHIP What is it all about …………….

Who is the BANKER ? Section 2 of the Banking and Financial Institutions Act 1989 (BAFIA) gives the definition of a bank as :A PERSON WHO CARRIES ON BANKING BUSINESS .

society. corporation. 4. statutory bodies or any other group of persons In BAFIA S. . banking business is restricted to public companies which holds a valid licence granted by the Minister of Finance under S.6(4).“Person” can include … Individual.

Paying and collecting cheques Provision of finance.2 consists of : Receiving deposits. and Or such other business as BNM with the approval of the Minister of Finance may prescribe. .“Banking Business” according to BAFIA S.

Now that you know what is a bank … WHO IS THE CUSTOMER ? Most important thing to find out is : When is a person considered a CUSTOMER .

Imposes certain rights. liabilities.BANKER – CUSTOMER RELATIONSHIP The relationship is established once an account is opened for the customer. Any failure or negligence to comply may create legal issues . It is of considerable practical importance. duties and responsibilities on each party. Time & dealing is not of the essence.

PREVENTION Comply with procedures & controls in opening of an account Introducer requirement ROC/ROB Searches .MISTAKE AS TO IDENTITY Opening an account with a false identity may subject to the Bank’s negligence in collecting cheques for its customers.

NATURE OF BANKCUSTOMER RELATIONSHIP IS CONTRACTUAL .

cheques and other instruments for collection.DUTIES OF BANKER Receive money. Reasonable notice before closing customer/s account. . Repayment of whole or part of money upon customers written authority. Honour customers’ cheques subject to conditions like sufficient funds & no legal prohibition to payment. Maintain secrecy of customers’ confidential information (A/cs & Affairs).

To inform the bank immediately upon discovery of forgery of his cheques.DUTIES OF CUSTOMER Exercise reasonable care in drawing cheques so as not to misled the bank or to facilitate forgery. .

RIGHTS OF THE BANKER Rights to commission / service charges Rights to interest Rights to set-off RIGHTS OF THE CUSTOMER Rights to repayment Rights to draw cheques Rights to interest .

CONFIDENTIALITY Banks must not disclose information concerning accounts or affairs of their customers without express consent / exceptions qualified by Operations of Law .

TERMINATION OF CONTRACT The banker-customer relationship may be terminated by : Mutual Consent Unilateral Act Operation of Law .

. This can be done over the bank counter or delivering a written request to the bank TERMINATION BY CUSTOMER This is usually due to the Operation of Law.TERMINATION BY CUSTOMER The customer may close his account at his own free will. Reasonable notice must be given by the bank to allow the customer to make alternative arrangements.

TERMINATION DUE TO THE OPERATION OF LAW Third Incidence of Bad Cheque Bankrupt / Wound-up customers Death & Mental incapacity of the customer .

TO ANY PERSON. Also applies to persons who have left the employment of a bank and third parties who have information or document which to his knowledge has been disclosed in contravention of BAFIA S. OR MAKE A RECORED FOR ANY PERSON.BANKING SECRECY Section 97(1) of BAFIA PROHIBITED FROM GIVING. PRODUCING.97(1). . PUBLISHING OR OTHERWISE DISCLOSE. REVEALING. OF ANY INFORMATION OR DOCUMENT WHATSOEVER RELATING TO THE AFFAIRS OR ACCOUNT OF CUSTOMER. DIVULGING.

BANKING SECRECY Permitted disclosures ~ BAFIA S.99
Where written permission has been given by the customer / personal representatives In cases where the bank takes legal action against a bankrupt / wound-up customer In the course of criminal or civil proceedings Under Federal Law to police on suspects Garnishee order served on banks by court order Customer’s credit reference for bona fide commercial transactions Authorised in writing by Bank Negara Malaysia Disclosure authorized by BAFIA

ANTI-MONEY LAUNDERING & ANTI-TERRORIST FINANCING

OBJECTIVES
By the end of this presentation, you will be able to : Identify and be aware of the risk and opportunities for money laundering both in conventional and Islamic banking Understand “Know Your Customer Policy”, “Customer Due Diligence Requirements” and identify suspicious transactions in line with the latest BNM Circular on Money Laundering and Terrorist Financing Be aware of the Bank’s legal obligations and yours as an employee under Anti Money Laundering and Anti-Terrorism Financing Act 2001

CONTENTS OF PRESENTATION Why do I need to know What is Money Laundering Stages of Money Laundering What is Terrorist Financing Anti-Money Laundering and Anti-Terrorist Financing Law & Guidelines Know Your Customer Policy Preventive Measures Taken Reporting Suspicious Transactions Examples of Suspicious Transactions .

however. . illegal arms sales. organized crime groups generate huge sums of money by drug trafficking. Yakuza and Mafia) This illegally obtained money.WHY DO I NEED TO KNOW ABOUT MONEY LAUNDERING? In today’s globalized economy. Criminals who wish to benefit from the proceeds of large scale crime have to disguise their illegal profits without compromising themselves. is of little use to organized crime because it raises suspicions of law enforcement and leaves a trail of incriminating evidence. smuggling and financial crimes (eg. This process is knows as Money Laundering.

electronic funds transfer. traveller’s cheque. foreign exchange services. ATM machines. etc. that can be used to conceal the source of money .WHY DO I NEED TO KNOW ABOUT MONEY LAUNDERING? Banks have become MAJOR TARGETS in money laundering activities Why? Banks provide a variety of services and instruments ie.

WHAT IS MONEY LAUNDERING? Money laundering is the process when the identify of illegally obtained money is changed so that it appears to have originated from a legitimate source Why? This is done to avoid prosecution. conviction and confiscation on the part of the criminals .

it generally includes 3 basic stages : Placement Layering Integration .STAGES OF MONEY LAUNDERING Although money laundering often involves a complex series of transactions made by launderers through banks.

PLACEMENT Placement involves the physical disposal of cash proceeds derived from illegal activities. Objective : To get the illicit cash into the financial system .

PLACEMENT METHODS INCLUDE : Breaking down of cash deposits below certain cash transaction reporting thresholds before banking them into designated account (s) Depositing large amounts of cash in less conspicuous small sums directly into designated bank account (s) Using shell companies incorporated in tax haven countries .

Objective : To make detection as difficult as possible by attempting to break the linkage between the criminal and the proceeds of crime.LAYERING Layering means creating complex layers of financial transactions to separate the illicit proceeds from their source and disguise the audit trail. .

LAYERING METHODS INCLUDE : Electronic fund transfers Using existing customer’s account where “account holder” and “account user” are no longer the same person Using shell companies from tax have countries .

INTEGRATION Integration involves the turning of criminally derived wealth into legitimate funds Objective : To place the laundered funds back into the economy so that they re-enter the financial system appearing as legitimate business funds .

derivatives . house. supermarkets Investing in share. Land. cars Buying existing legitimate businesses eg. unit trust. Restaurants.INTEGRATION METHODS INCLUDE : Buying assets eg.

carries. in a transaction that involves the proceeds of any unlawful activity . uses. or . possesses. transfers. b) Acquires. receives.OFFENCES UNDER AMLA The offence of “money laundering” is defined under Section 4 AMLA as the act of any person who : a) Engages directly or indirectly. removes from or brings into Malaysia proceeds of any unlawful activity. converts. disguises. disposes. exchanges.

title of. disguises or impedes the establishment of the true nature. location. where : – Based on objective factual circumstances. the person knows or has reason to believe that the property are proceeds from any unlawful activity. movement. disposition. or ownership of proceeds of any unlawful activity.TERRORIST FINANCING – HOW ARE FUNDS TRANSFERRED? c) conceals. or – The person without reasonable excuse fails to take reasonable steps to ascertain whether or not the property are proceeds from any unlawful activity . origin. rights with respect to.

000.PENALTY FOR MONEY LAUNDERING (AMLA) An offender may be liable to a fine not exceeding RM5.000 or imprisonment for a term not exceeding 5 years or both. upon conviction .

WHAT SHOULD I DO? Be on the lookout! Follow established procedures when opening accounts for new customers. You must Know Your Customer (KYC) NO SHORT –CUTS Do the necessary background checks before starting any new relationship with any customers. Conduct the necessary Customer Due Diligence checks NO SHORT –CUTS .

If you are not sure on how to go about this. not all customers are what that they claim to be. .WHAT SHOULD I DO? Ask questions when you think there is something wrong. consult your supervisor/manager/compliance officer. Make a report if you are suspicious. Bear in mind.

legitimate business or their normal course of business As a staff. you are under a legal obligation to make a report if you believe that the customer is using his account for money laundering or terrorist financing purposes .WHAT SHOULD I DO? Suspicious transaction will often be one which is INCONSISTENT with a customer’s known.

OR Know/have reason to suspect that a disclosure was made to an investigating officer. when they : know/have reason to suspect that an investigating officer is investigating/about to investigate.WHAT’S NEXT AFTER REPORTING? Every report filed is CONFIDENTIAL and WILL REMAIN confidential. being likely to prejudice investigation PENALTY FOR TIPPING-OFF : RM1 million FINE OR 1 year JAIL OR both . S35 AMLA states that a person who disclosed to any other person.

THE BANK WILL BE LIABLE FOR DAMAGES SUFFERED IF AN ACTION IS BROUGHT AGAINST THE BANK FOR INJURY TO THE CUSTOMER’S NAME AND REPUTATION .

SAVINGS ACCOUNT PRODUCTS .

WHAT IS A SAVINGS ACCOUNT A Savings Account is a deposit account of which the balance earns interest and can be withdrawn on demand or through electronic means such as an automatic teller machine Savings Account is also governed by the guidelines laid out in UPW/GP1. Sectoral Guidelines 1 for Banking and Financial Institutions and the policies spelt out in the Anti-Money Laundering Manual and Know your Customer Policy Manual. . Guidelines on Anti-Money Laundering and Counter Financing of Terrorism.

ELIGIBILITY Individuals who have attained the age of 18 years and above (residents and non-residents) Personal Joint Account Registered societies, clubs, associations and non-profit organisations

PERSONAL AND JOINT PERSONAL
Personal The individual must have attained the age of 18. However, exception is given to payroll customers aged between 12 to 18 years old (with valid NRIC/My Kad) and working full time. It is allowed for one or more individuals to be added to the account provided all parties consent to it in writing. The new party(s) to the account must have attained the age of 18 and be properly identified. Instructions on the manner of operating the account must be clearly stated and agreed by all the joint account holders in writing. The constitution of the account will have to be changed from “Personal” to “Joint Personal”.

TYPES OF ACCOUNT PERSONAL Operated by one person aged 18 years and above. JOINT ACCOUNT Operated by two or up to a maximum of 4 persons aged 18 years and above

association or club .TYPES OF ACCOUNT SOCIETY/ASSOCIATION /CLUB Operated by the committee of the society.

PERSONAL AND JOINT PERSONAL All required documents are to be produced in the original form for verification Photocopies of the originals to be kept for future reference must bear the “original sighted” notation against which the attending staff is required to date and sign. .

BLIND PERSON In addition to the normal procedures for opening and operation of the account. the following requirements must be complied with : A blind person must be accompanied by a close friend or relative of his choice. . Their presence is required to minimise the possibility of the blind person making allegations of fraud or negligence against the bank.

. The mere naming of a person as executor in a will does not bind him to accept the duty.EXECUTOR An executor is a person who has been appointed by will or codicil to administer the estate the testator (the deceased person) and to carry into effect the provisions of the will.

ADMINISTOR An administor is appointed by the Court to administer the estate of a deceased person. The Court may appoint one or more administrators. .

However. .ASSOCIATION / CLUB / SOCIETY An association / Club / Society is an organisation of people who are interested in a particular activity or belonging to a particular occupation or having the same interest or aim. the purpose of the organisation is not for any business of making money.

For opening an account.SCHOOL Private schools are excluded as they may be registered as a business enterprise and are not allowed to open a savings account. the following documents are required : Identification documents of the authorised signatories A written letter from the State Education Department giving approval for the school to open an account with the Bank. Minutes of Meeting / Resolution from the school Board of Governors .

Operation of the account is by way of Savings Passbook Inter-branch deposits and withdrawals can be performed at all branches Inter-branch transfer of funds between Savings and Current Account Inter-branch transfer of accounts .PRODUCT FEATURE Payable on demand.

A copy of the General Terms & conditions of Accounts – Deposits / Islamic Banking Deposits governing deposit accounts must be given to the account holder upon opening the account.PRODUCT FEATURE Easy access to account through branches nationwide. . Account holder is advised to read and understand the Terms and Conditions. ATMs.

CHECKING & SEARCHES CTOS AND BLACKLIST CHECKING Upon keying in the customer ID into the system. If the customer’s name is confirmed blacklisted. . the message ‘Customer’s ID number matches Bankruptcy Listing’ will be displayed. the system will automatically conduct a CTOS check and if the ID number matches in the Bankruptcy Listing. the bank should not open the account for the customer.

ACCOUNT OPENING DOCUMENTS Individual – Personal or Joint Identity card Paspport (non-resident) Individual – Personal or Joint Certificate of Registration Rules & regulations Resolution passed by the Board of Committee members to open an account with Hong Leong Bank and persons authorised to operate the account Identity card of authorised signatories .

DORMANT ACCOUNT Dormant Account is an account that is not operated upon for a period of 12 months A dormant account of 7 years or more. will be transferred to Unclaimed Moneys .

Interest is calculated on the daily balance basis using the following formula : Interest = Principal (P) x Time (T) x Rate (R) P = Balance at the end of each day (lump basis) T = 1 / 365 (daily basis) R = Multi-Tiered Interest Rate .e. on the 30th June and 31st December of each year or upon closing of the Savings Account.CALCULATION OF INTEREST Saving Account are entitled to interest at the rate determined by the Bank. Interest is computed and calculated on a daily basis. The system automatically credits the accrued daily interest to the customer’s account every six monthly i.

000 is exempted from withholding tax.WITHOLDING TAX A withholding tax of 5% is deductible by the Bank upon crediting interest to an individual resident in Malaysia Interest income earned from deposits of up to RM100.000 – no withholding tax More 100.000 – 5% withholding tax on interest . Less 100.

CURRENT ACCOUNT .

cheques and other negotiable instruments are deposited. .WHAT IS A CURRENT ACCOUNT? It is an account maintained with a COMMERCIAL BANK on which cheques are drawn and into which money.

OTHER NEGOTIABLE INSTRUMENTS Banker’s Cheques Money Orders Postal Orders Pension Warrant Demand Drafts .

BENEFITS OF ISSUING CHEQUES CURRENT ACCOUNT ALLOWS THE ACCOUNT HOLDER TO ISSUE CHEQUES WHICH IS A VERY CONVENIENT AND SAFE METHOD FOR MAKING PAYMENTS. .

The bank will honour the cheques issued subject to availability of funds in the account. Withdrawal may be by cheque encashment or through ATM Statement of account will be sent monthly .PRODUCT FEATURE Cheque book will be issued to the customer.

Service charge RM10 will be charged. Inter-Branch Encashment of Cheques . date and payee’s name On receipt of the instruction.PRODUCT FEATURE Pay utility bills any time through the ATMS or online services Payment stopped is an authorised instruction to the Banker to stop payment providing details on cheque number. the officer will : Verify the signature Place date and time of receipt and initial Input instruction into the system. amount.

3RD PARTY Any party other than the authorised signatories of the account.DEFINITION OF 1ST & 3RD PARTY 1ST PARTY Authorised signatory of the account. .

Overdraft (against security) Overdraft is a facility granted under a Current Acount whereby the customer is authorised to draw on the account up to an approved limit.OVERDRAFT FACILITY Account can be overdrawn . .

FUNDAMENTAL OF CHEQUES .

FUNDAMENTAL OF CHEQUES Why do we need to learn about cheques? Integral part of banking operations Their collections have legal implications Their payments have legal implications Better equipped to advice customers in the course of our work Understand the duties. rights & liabilities a financial institution in respect of cheques .

ESSENTIAL FEATURES OF A CHEQUE It is an unconditional order In writing Addressed by the customer to the bank Requiring the banker to pay on demand A sum certain in money To the order of a specified person or bearer .

PARTIES TO A CHEQUE PAYEE – THE PERSON TO WHOM THE MONEY SHOULD BE PAID DRAWEE – THE BANK WHICH IS AUTHORISED BY THE DRAWER TO PAY THE MONEY DRAWER – THE PERSON WHO DRAWS THE CHEQUE .

A cheque presented six months after the date of issue will be returned with the reason “stale cheque” OR “out of date” A Cheque presented before the due date would be returned as “post-dated” . An cheque with an incomplete date i.e.IMPORTANCE OF DATE A cheque must bear a date. 10 November xxxx will be returned with the reason “date incomplete”. a date is valid for 6 months from the date of issuance An undated cheque will normally be returned unpaid with the reason “date required”. In banking practice.

i.AMOUNT The amount to be paid should be expressed in words and figures If they differ.e. RINGGIT Two Thousand only RM 200-00 The cheques may be returned with the reasons “words and figures differ” .

Pay Aminat bte Borhan or bearer If the payee is fictitious or non-existing person. the cheque may be treated as payable to bearer. i.e. Pay Ali Bin Ahmad or bearer i.e. i. Pay Cash or bearer .PAYEE A cheque may be made payable to the order of a specified person or to bearer.e.

The bank is not held liable for debiting an account …..HOWEVER ….. If a person is aware that his signature had been forged and does not inform his banker of the forgery Or. if the customer draws a cheque in such a way as to allow a forgery to occur . …..

TYPE OF CHEQUES OPEN CHEQUES CROSSED CHEQUES BEARER CHEQUE ORDER CHEQUE GENERAL CROSSING SPECIAL CROSSING .

BEARER CHEQUE Cheque is made payable to bearer which is expressed so on its face May be paid cash over the counter – if it’s not crossed ORDER CHEQUE Cheque is payable to a named payee with cancellation of the printed word “or bearer” May be encashed over the counter if it is not crossed and upon proper identification .

by means of two parallel transverse lines A CROSSING MERELY RESTRICTS THE PAYMENT OF CASH OVER THE COUNTER .CROSSINGS Section 76 defines a CROSSING as : An addition to a cheque. made across it’s face.

PAYING BANK When examining cheques for payment. the paying banker should pay particular attention to : The customer’s signature The date on the cheque The amount express in words & in figures Any alterations to the cheque .

garnishee orders and injunctions A Bank must pay or dishonour cheques within statutory or legally recognised time limits . mental incapacity or customer. bankruptcy. winding-up of limited companies.PAYING BANK’S DUTIES Obligation to honour customer’s cheques provided that there is sufficient funds Cheque is properly signed and drawn No legal restrictions to payment – death.

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FIXED DEPOSIT .

WHAT IS A FIXED DEPOSIT A Fixed Deposit or a Term Deposit as it is sometimes called is a fixed sum of money. placed by the customer for a fixed period of time bearing a fixed rate of interest. A Fixed Deposit is not negotiable or transferable. . A Fixed Deposit can be placed by individuals and non-individuals.

WHAT IS A FIXED DEPOSIT ACCOUNT A Fixed Deposit Account is an account under which fixed deposits are placed. . A depositor must have opened a Fixed Deposit Account before the placement of fixed deposits. One or more fixed deposits may be place in the Fixed Deposit Account.

WHAT IS A FIXED DEPOSIT RECEIPT? A Fixed Deposit Receipt (FDR) is an acknowledgement of and represents each placement of fixed deposit .

KP09 – Dokumen Pengenalan Sementara JPN. or Kad Kuasa Polis Di Raja Malaysia.KP11 ini adalah betul. or Surat Pengenalan Sementara Angkatan Tentera (BAT C 10A).IDENTIFICATION REQUIREMENTS The original of any of the following documents is acceptable for identification purpose : National Registration Identity Card (NRIC) / My Kad. URUSAN RASMI Adalah disahkan bahawa gambar. or Kad Pengenalan Angkatan Tentera (BAT C 10). cap-cap ibu jari dan butir-butir pemegang resit JPN. or Passport.KP11 – Dokumen Pengenalan Sementara Kerana Kehilangan Kad Pengenalan This document is valid only if the document bears the following phrase and is supported by other forms of identification such as driving licence and passport. or JPN. .

IDENTIFICATION REQUIREMENTS Where the phrase is not there. the document must be verified by National Registration Department / Jabatan Pendaftaran Negara (JPN) and such verification is declared by way of a chop and against which is signed by a JPN officer. KPPK 09 – Dokumen Pengenalan Sementara (Temporary Documents of Identity Pending Issuance of a GMPC MyKad) KPPK 11 – Resit Laporan Kehilangan Kad Pengenalan .

. the transaction should be declined. other documents such as driving licence. the document must be verified by the National Registration Department / Jabatan Pendaftaran Negara (JPN) and such verification is declared on the reverse of the document by way of a chop and against which is signed by a JPN officer. should be requested. If any of the abovementioned identification documents is produced and yet it is not satisfactory for purpose of identification. If there is further doubt.IDENTIFICATION REQUIREMENTS KPPK 09 and KPPK 11 are valid only if the document bears the following phrase : PENUKARAN KE GMPC Where the phrase is not there.

000 for 1 month fixed The minimum amount for deposit is RM500 for 2 month INTEREST RATE The interest rates for 1 to 12 months must be displayed prominently at the bank premises Branches shall accept deposit for these tenures at theses whereby the announced rates are applicable. .TERMS OF DEPOSIT MINIMUM AMOUNT The minimum amount for deposit is RM5.

Effective Date The effective date is dependent on the mode of placement.TERMS OF DEPOSIT Terms Placement of fixed deposits shall be for periods of 1 month and thereof up to a period of 60 months. Backdating A fixed deposit may be backdated for a a maximum 29 calendar days .

TERMS OF DEPOSIT Backdating is only allowed under the following circumstances : Placements made via ATM Placements made during prolonged offline. backdating dependent on the mode of placement Delays / oversight by branch toa ct on depositor’s instruction Errors made by branch when processing placements as wrong amount or tenure .

TERMS OF DEPOSIT Maturity Calendar month is the basis for determining the maturity date Examples : Tenure/Period (Months 1 3 12 1 1 12 12 1 Effective Date of Placement 15/01/2000 15/01/2000 15/01/2000 31/01/2000 31/03/2000 28/02/2000 29/02/2000 29/02/2000 Maturity Date 15/02/2000 15/04/2000 15/01/2001 29/02/2000 30/04/2000 28/01/2001 28/02/2001 29/03/2000 Subsequent Maturity Date 15/03/2000 15/07/2000 15/01/2002 31/03/2000 31/05/2000 28/02/2002 28/02/2002 29/04/2000 .

Societies. Associations Sole Proprietorship Partnership Limited Company Schools Government/Para government bodies Other not-for-profit organizations .WHO MAY OPEN A FD? Individuals Trust Clubs.

Passport. Society. Temporary Identity Card. Mode of operations must be clear. Associations Certificate of Registration Rules and Regulations of the said body Committee Resolutions .ACCOUNT OPENING REQUIREMENTS Personal Accounts – Identity Card. Military/Police Identity Card Joint Accounts – As Above Sole Proprietor Account – Certificate of Registration Partnership Account – All partners to sign specimen card.

ACCOUNT OPENING REQUIREMENTS Companies Certificate of Incorporation Memorandum and Articles of Association Copy of Resolution or Minutes of Meeting stating that a Fixed Deposit be opened at the said bank and branch Staff Account As with personal or joint account .

MODES OF PLACEMENT Cash. Cash Cheque Transfer from A/C over counter ATM (Some banks) Telegraphic Transfer/IBG Banker’s Cheque House/Local Cheque Outstation Cheque/FC/MO/PO Mixed Placement – except for ATM .

of months to maturity . last payment based on the balance of no.INTEREST/PROFIT PAYMENT 1 – 12 months : paid at maturity > 15 months : paid 6-monthly (called interim interest).

18 . of days per annum) NOTE – Interest/Profit is rounded up to 2 decimal points. eg.178 will become 29. excluding maturity date (no. 29.INTEREST/PROFIT CALCULATION P X R/100 X T/365 P = Principal Sum R = Interest rate quoted/profit rate declared T = Tenure/period from date of deposit to maturity.

UNCLAIMED ACCOUNTS All FDs are on auto renewal not operated via placement or withdrawal will turn unclaimed after the 7th year and will be transferred to the unclaimed balances account. . System will generate notices to inform customers to decide on the unclaimed balances one month before they turn unclaimed On 31 December each year. the unclaimed balances are transferred to Head Office account by preparing the Advise of Credit and UMA-3 Form (New) to CAD/Head Office for onward transmission to Jabatan Akaun Negara.

eg.0 million limit. .1 million placement Normally lower than board rate Rate determined by Treasury Division Need not be displayed at branch premises Interest rates for deposit with tenure >12 months need not be announced. 100K of a RM1.2ND TIER FD INTEREST RATE Applicable to both corporate and individual depositors with aggregate FD amount >RM1. The tenure of the placement is 1-12 months Applies only on amount that exceeds RM1.0 million. but may be negotiated by depositors.

WITHHOLDING TAX 5% tax on interest/profit paid to depositor Income Tax Act 1967 : a final tax deducted at source. Applicable only if 3 criterias are met : Depositor is a resident individual. sole proprietor or partnership Deposit in a single receipt >RM100.000-00 Placement <12 months Tax applicable only to interest/profit paid on deposit sum in excess of 100K .

REMITTANCES .

Bank remittance does not involve the physical movement of cash. demand draft. . Remittance may be effected by means of a casher’s order / banker’s cheque. telegraphic transfer/mail transfer.REMITTANCE Remittance is the transfer of money from one place to another. Outward remittance involves the payment of monies as opposed to Inward Remittance which implies receipt of monies.

where applicable. The provisions of the Exchange Control Act (ECM) must be complied with for foreign outward remittance.REMITTANCE A local outward remittance would involve the transfer of Malaysian Ringgit to a beneficiary within Malaysia. . A foreign outward remittance would entail the transfer of money in foreign currency or Malaysian Ringgit from Malaysia to a payee outside Malaysia.

CASHIER’S ORDER / BANKER’S CHEQUE .

banks cross the cashier’s order “NOT NEGOTIABLE ACCOUNT PAYEE ONLY”.CASHIER’S ORDER/BANKER’S CHEQUE A cashier’s order/banker’s cheque is a form of cheque drawn on a bank. bearing authorised signature(s) of the bank’s officer(s). . A cashier’s order must not be drawn payable to bearer as such an instrument would be tantamount to issuing of bank notes which is prohibited under the law. A cashier’s order is widely used to effect payment especially if personal cheques are not acceptable or cash payment is not advisable. It is therefore a cheque issued by the bank and is considered to be better than a cheque drawn by an ordinary customer. In practice. Cashier’s order are only issued in Malaysian Ringgit for the remitting of funds to beneficiaries residing in the same town or area where the issuing bank is in operation.

Traveller’s cheque has no life span Traveller’s cheques are easily obtainable from the Malaysian banks by anyone who wishes to travel abroad.TRAVELLER’S CHEQUE Traveller’s cheques are cheques issued by certain International Banks. . for eg. US dollars. sterling pound. They are issued in various currencies. Japanese yen. Hong Kong dollars and Singapore dollars and in various denominations. They are a convenient means of payments as a traveller does not have to bother carrying large sums of foreign currencies each time he/she has to travel abroad either for pleasure or for business.

STANDING INSTRUCTIONS
A standing instruction is a service provided by the bank to its customers who want to make regular (or periodic) payments to the same beneficiaries by debiting the customers’ account. The payment must be
To the same beneficiary For the same amount On a regular basis, for eg. Weekly or monthly

STANDING INSTRUCTIONS
This mode of payment is very convenient to customers who have to make regular payments eg. To pay for insurance premiums, loans etc. It is the duty of the customer to ensure that his account has sufficient funds for the bank to effect payment on the due date. Failure to do so may compel the bank to cancel the instructions. The bank executes the Standing Instruction by effecting the payments by cashiers order, demand draft, telegraphic transfer or credit the relevant beneficiary’s account as instructed, under advise to the customer

BANKER’S CHEQUE & DEMAND DRAFT

BANKER’S CHEQUE Banker’s cheque is used for payments within the same locality and is widely used where personal cheques are not accepted or cash payment is not advisable. it reassures the payee that it is good for payment A Banker’s Cheque is crossed “NOT NEGOTIABLE A/C PAYEE ONLY” It is generally considered GOOD FOR PAYMENT as it is drawn on a bank and therefore ability to obtain funds is assured . At the same time.

DEMAND DRAFT Local Demand Draft is a bill of exchange or Payment Order issued by a bank in Ringgit Malaysia drawn on its branches or Correspondent / Agent Bank located in different clearing zones within the country. Foreign Demand Draft is a Payment Order issued by a bank in Foreign Currencies drawn on its overseas branches or Correspondent / Agent Bank. .

system automatically transfer the funds to Head Office on 31 December each year .UNCLAIMED MONEYS Classification BC/DD is classified as UNCLAIMED if not presented for payment after 12 months from the date of issuance If remain unpaid.

TELEGRAPHIC TRANSFER .

. Where applicable.TELEGRAPHIC TRANSFER (TT) A TT is an advice of payment from the Remitting Bank either locally (within Malaysia) or overseas through cable/ telex/telephone/facsimile/Rentas/ SWIFT authorising the Paying Bank to pay to the beneficiary a sum of money. remitting Bank must inquire from the applicant on purpose of the remittance for recording in the Balance of Payment system in compliance with ECM Guidelines. TTs are goverened by the Exchange Control Malaysia (ECM) Act 1953 for fund transfers between Residents & Non-Residents.

PARTIES INVOLVED IN A TELEGRAPHIC TRANSFER TRANSACTION ORDERING CUSTOMER (REMITTER) SENDER RECEIVER BENEFICIARY CUSTOMER (PAYEE) .

UNDERSTANDING THE TERMS USED IN A SWIFT MESSAGE Sender The Institution that sends out the funds Receiver The Institution that receives the funds Remitter The ordering Customer Beneficiary The payee or beneficiary Customer .

FOREIGN CURRENCY NOTES .

FOREIGN CURRENCY NOTES (FCN) Foreign Currency Notes refers to the legal tender of a country outside Malaysia The bank may sell / purchase FCN to / from members of the public in exchange for Malaysian Ringgit The sale / purchase of FCN is permitted to the list of currency notes quoted at the bank’s Daily Exchange .

FCN QUOTED AT THE CURRENCY NOTES COUNTER AUD BND EUR GBP HKD IDR JPY PHP SGD USD AUSTRALIAN DOLLAR BRUNEI DOLLAR EURO STERLING POUND HONG KONG DOLLAR INDONESIAN RUPIAH JAPANESE YEN PHILIPPINE PESO SINGAPORE DOLLAR US DOLLAR .

soiled & / or mutilated Foreign Currency Notes Purchase to be kept within permissible limits Purchase in excess of permissible limits from known customers is allowed subject to Branch Manager’s approval & branch is capable of re-selling the FCN.PURCHASE OF FOREIGN CURRENCY NOTES Do not accept Foreign Coins and defaced. .

00pm. When it is good for payment. . Cheques drawn on Domicile customers through clearing by other banks known as inward clearing cheques. If the cheque is dishonoured. the system will auto credit customers’ account during “batch run” on the next working day (for local clearing).CLEARING Clearing is a process where cheques deposited by customers drawn on the drawee bank is send back to the drawee bank through BNM for inter bank settlement Cheques sent for clearing is called outward clearing cheques. it will be returned on the 2nd day by 2.

Selangor. Perlis SPICK – JB Johor NON-SPICK Kelantan. Negeri Sembilan and Perak SPICK – PP Penang. Pahang. Sabah & Sarawak . Labuan.CLEARING REGION SPICK – KL Wilayah Persekutuan. Terengganu. Perak. Kedah.

OUTWARD CLEARING Outward Clearing is the clearing of cheques deposited by Domicile customers. BNM SPICK KL DOMICILE BANK DRAWEE BANKS . These cheques may be drawn on other banks in the same locality or outstation.

INWARD RETURNED CHEQUE Dishonoured cheques which have been cleared earlier to DRAWEE BANKS but are now returned to customers. BNM SPICK .KL IRTC DOMICILE BANK DRAWEE BANKS .

INWARD CLEARING Inward Clearing is the clearing of cheques presented by other banks through the Clearing House for the debit of our customers’ accounts. BNM SPICK-KL DOMICILE BANK DRAWEE BANKS .

OUTWARD RETURNED CHEQUE Domicile customers cheques which have been presented through Inward Clearing for the debit of our customer’s accounts but subsequently returned for reasons such as insufficient funds or technical errors. BNM ORTC SPICK-KL DOMICILE BANK DRAWEE BANKS .

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