360 Degree Feedback

• N.Ramakrishnan, 31 • Ankur Kalwar, 05

360 Feedback
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• Definition
– How you see & others see – Evaluation of our self

• Traditional Feedback -one source Feedback (Boss) • 360 Feedback
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-Powerful, reliable, and accurate

360 Feedback
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• Steps followed
– Organizational Readiness – Appropriate survey – Generate enthusiasm – Provide skills to accept feedback

360 Feedback
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Contd….

– Orientation Briefing – Administer the survey – Coach Participants – Reconduct survey (4 to 6 mnth)

360 Feedback
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• Benefits of 360 Feedback -To the individual: 1)Perception is reality 2)learning  3)Uncover blind spots -To the team: 1)Increases communication 2)team effectiveness   -To the organization: 1)Better career development   2)Conduct relevant training

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360 Feedback
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• Drawbacks
– Feedback hurts – Stacking the deck – Conflicting opinions – No development – Survey fatigue

Variables
• • • • • Technology Usage Confidentiality Questionnaire Application

Applications
• Development # Team # Change # Personal # Self directed teams # Learning org.s

Value addition
• • • • • • Address succession planning Developing open culture Measuring improvement Org. Development Training Customer satisfaction survey

Case studies
• BNFL (British nuclear fuels PLC )

• Yum Brands Inc.

Conclusion

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