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Executive Focus: Human Resource Management and Career Consulting To Whom it May Concern, Please accept this letter and accompanying resume as an application for the position of Director of Libraries of the Dallas Public Library. I am a strategic thinker with a history of leading and managing change. I am particularly interested in the challenges and opportunities that come with this position, and would welcome the opportunity to continue bringing my talent and energy to Dallas' library system. As you can see from my resume, I am a hands-on, fully engaged library director with the vision to take a library forward, even in difficult economic times. I work well under pressure, and my decisions are thoughtful and data driven. I especially enjoy nurturing creativity and innovation, and my management style encourages collaboration at all levels. My goal is to provide the best customer-driven services in the most efficient manner possible. I have done this by analyzing processes, lrnplementinq appropriate technology, and streamlining administrative roles. I work well with the Library Board and Friends. This year we have worked together to develop effective advocacy strategies at the State and local level. I have travelled with the Board Chair to Legislative Day in Austin, and worked closely with the Friends as they transition to a new Executive Director. I draw ideas from all staff regardless of rank, and believe wholeheartedly in an open door policy. I like interacting with staff at all levels and I visit branches regularly, usually once each week. I started my career at Dallas Public Library and returned in 2008 as the Assistant Director of Resources. It would be an honor to lead Dallas Public Library in this 21 st Century, and I appreciate you taking the time to consider me. Please do not hesitate to contact me should you have any questions. Sincerely,
Corinne M. Hill
I respond to the needs of the public and believe in customer driven library services. I think that an effectively managed library consists of the following four strengths/factors: (1) adequate funding; (2) planning; (3) a strong effort to build relevant collections; and (4) use technology effectively and well. I am a visionary leader who champions change, and my philosophy during this turbulent economic period is that if you cannot predicate the future, then you should just get down to the business of creating it. My vision and high energy level, give me the drive to achieve results that are new and useful. I make decisions that are data based, thoughtful, and made with integrity. My ultimate goal is to increase the value of library services through improved quality, productivity, and efficiency.
Director of Libraries (Interim), Dallas Public Library, Dallas, Texas, June 2010 - Present
The Dallas Public Library has 30 service points and serves a population of more than 1.1 million. Last year we circulated more than 12 million items, and more than 4 million people visited our libraries
"Grand Challenges" In collaboration with R. David Lankes, Syracuse University, Andrew Dillon, the University of Texas. Mary Stansbury, the University of Denver, and Tula Giannini, the Pratt Institute, the "Grand Challenges in Library and Information Science," project focuses on encouraging and supporting greater innovation and collegiality in the profession. The first symposium was held at Dallas Public Library in April 2011. • "The Big Think." I am working with key members of the University of North Texas' College of Information, Syracuse University's School of Information Studies, Polaris Library Systems, Gayle Learning, and community leaders to prepare Dallas Public Library to define and plan for the 21st Century. The first working meeting was in April 2011.
Consumer Oriented Accomplishments:
Established a "Be a Book Hero" program. The customer is able to purchase. the book they want, pay the library's discounted cost plus processing fee, and they are the first to read the book. The book is donated to the library "shelf-ready". This program plays to customer driven collection development; Social networking from the library catalog that includes: online books clubs, the ability to make "friends" for sharing and recommending books; Customers can review and rate library materials in the catalog;
Online readers' advisory; Blogs, Twitter and Facebook.;
Mobile content for customers; Library App.
As a result of these improved services. customers have emailed staff that they love being able to manage their own account and the ability to engage in a social media environment, and they especially love the
Corinne M. Hill
new app.. The Dallas Morning News (June 2, 2011, 3E) rated the Library's new App as "Simple, handy and surprisingly fun." Staff Oriented Accomplishments: • Managed an 11% operating budget reduction for FY '10-'11 without reducing staff, maintaining hours at the branches, and increasing materials funding from what was spent the previous fiscal year. This was achieved by helping staff reach consensus on service priorities, increasing efficiencies and eliminating redundancies in daily operations, and implementing technology to assist with processes and service delivery. The following changes result in better communication and set the tone for a creative environment. We learn about problems faster, and implement better solutions because of input from staff at all levels. o Collaborative spaces to encourage innovation amongst the administrative team o An open door policy to encourage discussion and dialogue between the director and staff o Autonomy and accountability The following changes in staffing and operations generated savings and/or improved the customer's experience. They support a more flexible and dynamic approach to services to our communities: o Customers can update their accounts online; o Accounts can be linked so that families or friends can pick up holds; o Scanners were upgraded to read barcodes on smart phones; o Staffing at the branches was based on volume and type of use; o All staff cross-trained; o Mobile services. Pilot projects at two branches provide staff with an Apple i-Touch to deliver point-of-service to customers. Opening of the renovated Children's Center, February 22, 2011, featuring a "Discovery Wall" providing virtual, real time, field trips using Cisco's tele-presence-like technology. (Public/Private Partnership) . Developing an "Innovative Incubator" space in the Business and Technology Division of the Central l.lbrary.An off-shoot of the Job Resource Center, this space will provide assistance to people wanting to start a micro-business and those seeking assistance with financial literacy.
Hill, CM. "Reference Education: Its Current State and is it Relevant?" At the Texas Library Association Annual Conference 2012, Austin, TX April 2012 Hill, CM. "Public Libraries in a Post-Recession Economy." Library Journal Webinar, 17 August 2011 Hill, CM. "The Future of Public Libraries." Cengage Learning National Sales Conference, Las Vegas, NV 2 August 2011 Hill, CM. "Mobile Services for Library Staff." At the American Library Annual Conference 2011, New Orleans, LA 19 May 2011 Hill, CM. "Mobile Services for Library Staff." Polaris, Inc. Webinar, 19 May 2011
Corinne M. Hill
Hill, CM, Nielsen, K. "From OPAC to SOPAC." At the Texas Library Association Annual Conference 2011, Austin, TX 14 April 2011
Asst. Director of Resources, Dallas Public Library, Dallas, Texas, June 2008 - Present
• • • Implemented downloadable audio-books, music and video Implemented E-commerce Led the Dallas Public Library through the ISO 9000 certification process (certified December 2009), resulting in department standards and efficiencies. Dallas is the first library in the country to receive this certification. Established process improvement teams who review policies and processes on an ongoing basis.
Manager, Collection Management, Denton Public Library, Denton, Texas, 2002 - 2008
The Denton Public Library has three service points and serves more than 119,000 people. Last year it circulated more than 1.4 million items and more than 500,000 people visited their libraries
Revised workflow and outsourced processing resulting in a faster turn-around demand materials from 2 weeks to 2 days
time for high
• • • •
Implemented technology to automate processes resulting in a savings of more than $90,000/yr Received over a 50% increase in materials funding Implemented E-commerce Implemented Downloadable Audio-books and music
Presentations: • • • • Hill, CM, Ward, S. "Buy, Don't Borrow: Interlibrary Loan Meeting Collection Development." At the MINITEX Interlibrary Conference, Minneapolis, MN, 1 May 2006 Hill, CM, McNeill, D, and Lowrey, P. "Give 'em What They Want?" At the Texas Library Association Annual Conference, Houston, TX, 27 April 2006 Hill CM, Hiott, J, Peters, T. "Download This!" At the Texas Library Association Annual Conference, Houston, TX, 26 April 2006 Hill CM. "Downloadable Audio-books: The Denton Experience." At the North East Texas Library System Meeting, Garland, TX, 2 December 2005 :
Branch Manager, Dallas Public Library, Dallas, Texas, May 1995 - March 2002
• Implemented Rocket e-book pilot project
Corinne M, Hill
American Library Association (1994 - present) • • • Reference and User Services Association (RUSA) (1997 - present) Public Library Association (1998 - present) Reforma / National Association to Promote Library Services to Latinos and the Spanish-Speaking (1996 - present) Texas Library Association (1994 - present) Public Libraries Division Reforma Rio-Trinidad (1996 - present) • • North Texas Exes, University of North Texas, Alumni Society University of North Texas, School of Library and Information Sciences, Alumni Society Delegation Leader, People to People Ambassador Program, Texas Librarians delegation to Russia (October 2005) • Recipient, Library Journal, "Movers & Shakers" Award, recognizing innovative librarians in the United States and Canada (2004) North Texas Regional Library System, Library Employee of the Year (2004) TALL Texans Leadership Development institute (2000)
University of North Texas, BA - English Literature (1992) University of North Texas, School of library and Information Science, MS -Information (1995)
October 15,2011 Mr. Tony Gilliard Executive Focus 1124 Sawsawi Trail Desoto, Texas 75115 Re: Director of Libraries, Dallas Public Library Dear Mr. Gilliard:
This letter serves to express my desire to serve as the Director of Libraries for the Dallas Public Library System. I am a dynamic, strategic, transformational and experienced leader who is poised and ready to deliver the innovation, productivity, success, and engagement that you desire for the Dallas Public Library. I have extensive experiences in leadership and executive library administration as detailed in my resume. I have managed budgets of up to $40 million, 400 employees and 24 library locations in a diverse and complex public library organization. I have led many successful initiatives to include strategic planning, capital improvements, ballot proposals, organizational restructuring, branding, service, program and community initiatives. Today's public library is struggling to balance major economic constraints with an escalating demand for programs and services. We find ourselves at the intersection of opportunity and relevance. New skill sets required by the knowledge economy is bringing a different customer base to libraries in search of resources for transformation. I am your most ideal candidate to inspire and lead an exciting vision for the Dallas Public Library through: - an exciting blueprint and execution plan for achieving the library's vision. . ENGAGEMENT - passion for the purpose, persistence and partnerships. TRANSFORMATION - ongoing assessment of processes, rules and culture, to ensure that systems are aligned to efficiently and effectively deliver on the library's priorities. CAPACITY - lead processes to help achieve predictable and sustainable funding; aggressive fundraising and stewardship. INNOVATION - exciting programs and services that the community would crave and embrace. My successes are many in the areas of public service, policy, budget direction, fundraising, ballot initiatives, building projects, marketing, public relations, community partnerships, government relations, local and statewide initiatives. I have directed major building programs, including new construction; renovations, restoration and lease build outs. I have engineered and implemented numerous changes in the delivery of services and have successfully recruited funding to implement innovative services. I serve as the library's ambassador at library and community organizations, government and business. STRATEGY
In 2004, I led the design and execution of two ballot proposals that secured the future of the Detroit Public Library over a Iu-year period. In 2007, I led the Detroit Public Library's strategic planning initiative, which engaged library and community stakeholders about the future of the library system, I have facilitated multiple training and professional development programs to include mentoring at the Michigan Library Association's Leadership Academy, facilitating library board orientation and retreat programs, and leading staff day and manager development programs, I am presently leading my library's focus on a major community initiative, "Detroit Reads," the campaign to erase illiteracy in Detroit. The ability to effectively manage and direct change is a key competency for today's public library leadership. Exciting opportunities exist to innovate and transform the roles of public library professionals. My leadership style is centered on teamwork, empowers employees, encourages creativity, offers incentives, allows risk taking, demonstrates accountability and provides an environment where people enjoy their contributions to the vision. The City of Dallas has a rich history that is grounded on innovation, diversity, quality of life and access to opportunities. The Dallas Public Library has a key role in fulfilling the community's needs for information, literacy, technology, job readiness, cultural awareness, and civic engagement. It is important for every resident of the city to "find themselves" through the Dallas 'Public Library system. As a doorway to lifelong learning, the Dallas Public Library has established a track record for excellence in the delivery of customer focused library services. I will be delighted to lead the library's focus on service excellence, aligned with compeling programs and services that the community will crave and enjoy. A goodunderstanding and application of funds management is critical to growing and sustaining an organization's capacity. I have developed, presented and implemented library budgets for over fifteen years. I have a track record for efficiency measures that enhance effectiveness. For five years, I served on a steering committee for a statewide inititiative, focused on legislative action that would transform state funding for Michigan public libraries. A top-notch library system like the Dallas Public Library deserves leadership that will continue to excite, inspire, and champion organizational focus towards excellence. I will be honored to lead the Dallas Public Library, modeling how strong libraries can build stronger communities through enhanced programs and services that improve the community's quality of life. I thank you for your consideration.
HIGHLIGHTS OF SKILLS AND QUALIFICATIONS
• • • • • • • • • • • • • • • Seasoned and proven executive leadership and management Budget planning, development and implementation Strategic planning and implementation Change agent, master in casting and navigating vision Planning and execution of ballot initiatives Broad experience working in various capacities in large urban public libraries Experience in successful library building projects Academic experience as an adjunct faculty in accredited library school programs Leadership positions in professional and community organizations at local, state and national levels Project planning, implementation, oversight and evaluation Community outreach and alliance building Solid team and relationship building skills Strong interpersonal and communication skills Problem assessment and resolution Astute in political and governmental initiatives
PROFESSIONAL EXPERIENCE: 2005 - Present 2000 -2005
Detroit Public Library
Detroit Public Library
Director for Public Services
Serves on DPL 's executive leadership: Serves as one of a three-member executive leadership team responsible for organizational vision and direction. Communicates with library board, staff and community on all matters relating to organizational capacity and development. Provides leadership and vision in the areas of strategic planning, budgeting, facility planning, policies, procedures, and staff training, security, grants and fund development. Actively contributes to organizational decision-making and leadership initiatives. Illuminates the role of the library in the community; generates support for the library through effective outreach, strategic alliances and partnerships. Directs and sets standards for quality services: Oversees public service and marketing functions. Sets direction, develops and directs the implementation of new service initiatives. Oversees facility improvements ami capital initiatives: Directs major facility improvement initiatives and new building projects; completed a facility master plan which resulted in a five-year Capital Improvement Plan designed to bring transformation to all library buildings. Directs major budget initiatives: Assists in the oversight of the library's budget; writes budget narratives, sets budget goals and reports on outcomes. Communicates budget expectations to associate and assistant directors, coordinators and library managers. Managed significant budget shortfalls to achieve minimal service impacts on library customers. Co-presents budget at mayor's office and City Council. Served on a statewide steering committee on creating stabilized funding for Michigan public libraries. Actively participates in library fundraising activities. Cultivates funding partnerships. Directs grants writing and other funds seeking initiatives.
Sept. - Nov. 2005
Austin Public Library, Austin, TX
Assistant Director for Libraries Provided leadership and direction on all areas of library operations, programs and services. • Due to a critical family situation, I resigned from this job to return to Detroit. 1998 - 1999
Grand Rapids Public Library, Grand Rapids, MI
Coordinator of Reference and Adult Services
Responsible for reference, adult services, collection development, periodicals, government documents and web content areas. Directed adult programming initiatives; developed and Implemented a system wide training program; oversaw materials budgets and electronic information delivery areas; represented the library at community organizations and multitype library cooperatives; trained and developed supervisors for leadership roles.
Zale Library, Paul Quinn College, Dallas, TX
Provided leadership for all activities in the library and learning resource centers; developed and administered the library's budget; assisted in planning and provided direction for the College's technology initiatives; coordinated with Grants Administrator in soliciting external funding sources for the library; developed cooperative partnerships with community organizations; represented the college at library and information related networks.
School of Library & Information Studies, Texas Woman's University, Denton, TX
Adjunct Professor and Systems Administrator
Taught Graduate courses in the Library and Information Science Program; Managed the school's Integrated Library System; Developed instructional programs and provided training for students in information retrieval and in the use of library technologies.
1993 - 1994
Public Libraries of Charlotte & Mecklenburg County, Charlotte, NC Information Specialist
Part of a team that opened a new regional library; assisted in setting up and maintaining the library's local area network; trained staff in microcomputer applications; developed community partnerships and programs.
Durham County Library, Durham, NC Circulation Supervisor
Supervised a 22 member circulation team, trained all library staff on circulation functions; served on the library's automation committee; prepared budget proposals; prepared and administered staff performance evaluations; managed document delivery operations.
Doctoral Studies completed, Texas Woman's University, Denton, TX
School of Library and Information Studies
MLS, North Carolina Central University, Durham, NC, 1993
Library and Information Studies
MA, Southern University, Baton Rouge, LA, 1989
JlA, Southern University, Baton Rouge, LA, 1987 Journalism.
L. .r, Frank 500 English Village Way #311 Knoxville TN 37919 Email:
Phone: Website: http://www.ljfrank.com
October 15, 2011 Emailed to Attn: Search Committee,
I am very interested in the position of Library Director for the Dallas Public Library and appreciate the lifestyle in the Dallas area. I am
considered a superlative library administrator, visionary and facilitator, experienced in cultivating partnerships and developing strategic financial tactics. My administrative experience, knowledge and passion seem to fit with the requirements of this position. Given the diversity of my background and credentials, this letter of interest and attached resume with references is offered for your review. My credentials include an MALSin Library Administration from the University of Michigan, a Master's in U.S. Foreign Relations as well as a Bachelor's in History and Comparative Religions from Western Michigan University. I also have extensive continuing education coursework from the University of Wisconsin, Antioch University and Miami University to name a few. As I have lived and worked around the world, I offer a global perspective. In addition, I have been fortunate to teach graduate level students online at the University of Tennessee, focusing on the future of libraries and in particular the concept of a web-based, downloadable future. The course promoted critical engagement with the students' respective communities. An overview of the course can be viewed under Consultant/Lecturer on my website. I also served as avisiting lecturer in the School of Architecture and Design. My experience includes negotiating and developing substantial partnerships with local educational institutions and area corporations, businesses and foundations. I have also worked with library advisory, library foundation and other boards.
Emailed to: October 15, I have skillfully managed multi-million dollar library budgets, special projects and sustainable services. As a strategic and imaginative leader with a collaborative management and consensus building style, I find that the most productive relationships come about when working closely with staff, Friends of the Library, boards and community leaders. My accomplishments also include facilitating strategies and empowering a diverse staff to develop a more intuitive accessibility to the library and the creation of a marketing department that was awarded local, regional, state and federal grants to improve libraries and programs. The above are just some of what I would bring to the position of Library Director. If you.have any questions, do not hesitate to call me at 865680-8890. Thank you for your consideration. Sincerely,
L J. Frank
Phone: _. __ •
• Over twenty-five years of successful library administration complemented by outstanding academic credentials and recognitions, including Librarian of the Year by The New York Times, 2006; Executive of the Year by The Public Relations Society of America, 2007. Global perspective on organizational management, facilitate diversity and multidisciplinary approach to non-profits. Implemented progressive programs and outreach activities in Knox . County which benefited entire region with 55% increase in library cardholders, 26% growth in system-wide circulation, 84% increase in availability of public computers, and patron computer usage increase of 88%. Established Knox County library Foundation and Fund Development producing $2 million in-kind corporate support, sustainable budgets and services. Award-winning experience in conceptualizing facility and technology design. Directed building completion on 4 award-winning branch libraries in 7 years. Created marketing department leading to programs such as Imagination library, Media High, Children's Festival of Reading,JazzFestival and film series.
MALS, University of Michigan, Ann Arbor. Emphasis: library Administration. Scholarship. Internship: West Branch, Ann Arbor Public Library. Awards: Tuition
MA, Graduated with Honors, Western Michigan University, Kalamazoo. Emphasis: U.S. Foreign Relations. Awards: Graduate Assistantship and Graduate Studies ResearchGrant. BA, Magna Cum Laude, Comparative Religions. Continuing Education '. Leadership Training, Knox County, Knoxville, TN. Certificate, leadership Greater Syracuse, NY. Building Effective Relations in a Diverse Community, National Coalition Building Institute, Syracuse, NY. Certificate, Public Administrators Advanced Management Program, Miami University, Oxford, OH. • • Communications Training, Cornell University, Ithaca, NY. Conflict Resolution studies/ leadership workshops, The McGregor School of Antioch University, Yellow Springs, OH. Architectural Design Studies, Art institute of Chicago, IL. Architectural Studies, emphasis on design of library facilities in an ever-changing technological environment, University of Wisconsin,'Madison, WI. Western Michigan University, Kalamazoo. Emphasis:· History and
Resume and List of References for L J. Frank
Writer, Knoxville;'tN;'9/10 - Present
Currently writing second novel after publishing The Arius Scrolls in January 2011. Created and . developed website: www.ljfrank.comiA€k.Jding a journal for experimenting with ideas.
Director of library Services, Knox County Public Library System, Knoxville, TN, 7/03 - 8/10.
Administered 19-facility, county library system with a budget of $12.7 million and staff of 200, including 17 branches, history museum and central library. Reported to county mayor's office and worked with advisory boards. • Progressive programs and outreach activities during 7-year tenure benefited entire region with increased library cardholders by 55%, growth in system-wide circulation up 26%, availability of public computers up 84%, with patron computer usage up 88%. Directed building completion on 4 award-winning branch libraries, working closely with architects, with oversight of all phases, from building program, to implementation of FF&E, and final walk-through. Consulted with national architeCtural firms in preplanning stages of new central library (Robert Sterns and Michael Graves). Created office of communications and marketing, initiating Off the Shelf newsletter, and implementing programs - annual jazz festival, Dolly Parton's lrnagination Library, and children's festival of reading (number completing program increased 129% in 6 years). Established Fund Development producing $2 million in-kind corporate support, initiated the creation of a library foundation. Enhanced technologies with implementation of Sirsi Dynix, Sights & Sounds department, and Media High Initiatives. Developed partnerships with local chamber of commerce, area businesses such as Comcast, county school system, University of Tennessee, and Volunteers in Ministry (program with social workers at the library to assist homeless in finding employment and other resources). Community/State Service: Board of Directors, Jane Pettway Foundation; Friends of the Library of Knox County; and Friends of UT Libraries, several boards in Communications and Religion Departments, and Community Design Center, Tennessee Library Association, and Southeastern Library Association.
Adjunct Instructor, The University of Tennessee, Knoxville, TN, Summer 2005.
Recruited as Instructor for teaching graduate-level course, "Issues and Problems: Public Policy and the Political Envlronrnent," in library and Information Science. .
The course provided a multidisciplinary approach to policies and control of public libraries in an age of cutting edge technologies, including the tactics and affect of political and corporate power, media cultures, and other sources of influence on decision-making. The objective was an examination of the changing dynamics of stakeholders, including opportunities and risk factors .
. Resume and list of References for l. J. Frank
Executive Director, Hinsdale Public Library, Hinsdale, Il, 2001- 2003. Directed public library in suburban Chicago metro area. Administered overall operations, budget, programs, collection development, library friends, and library foundation development. • • Responsible for enhancing the library's community image, fundraising and overall public relations. Implemented interior redesign of facility and building program, working with Anders Dahlgren of Wisconsin, developed after hours program and provided leadership for community partnering with the Hinsdale Hospital and local theatre projects.
Executive Director, Onondaga County Public library System, Syracuse,NY, 1999-2001. Administered county library system in the Syracusemetro area, overseeing central library, 8 city branches, 2 satellite libraries, and 18 independent member libraries. Directed overall . organizational operations, including $11.6 million budget with staff of 300 civil service and union employees. • Developed education and technology partnerships including implementing countywide fiber connectivity in concert with Syracuse University. Worked with Dick Waters, AZ, on building program. Expanded literacy programs and developed partnerships with the Chamber of Commerce and Small BusinessAdministration. Initiated the creation of a library Foundation. Hosted special business-after-hours program through the Friends of the Central library, such as Vini et Libri, a wine tasting and networking event. Developed marketing and media-based promotional strategies. Created and served as Editor of Out of Context, the library's quarterly magazine. Community/State Service: Syracuse Chamber of Commerce; Board of Directors and Steering Committee, SyracuseMetro-Net/Syracuse University.
Executive Director, St. Clair County library System, Port Huron, MI, 1995-99. Managed county library system with main library, 9 branches, 3 book depositories, outreach services, staff of 93 union employees, and $4 million budget. Administered strategic planning and organizational design of staffing and infrastructure.
• • •
Negotiated contracts with 9 municipalities having library branches, ensuring consistent communication and balance of interests with all parties. Established partnership with St. Clair Community College. Created Community Relations Department with input from public focus groups in the community and regional area, including U.S.and Canadian partnerships. Recognized with "Technological Innovation Award" by Ameritech. Administered implementation of DVNIX system, Internet, LAN, and fiber optics agreemeht with intermediate school district, public schools, and community college. Designed technology furniture implemented in library. Directed the building of new branch facilities. Redesigned central library interior with Internet training center, specialized technology and alternative resources (Library for the Blind).
Resume and list of References for L. J, Frank
Community/State Service: Steering Committee and Strategic Planning Committee of The library Network; St. Clair County Chamber of Commerce; Main Street of Port Huron; and Michigan library Association.
Director, Boyd County District Public Library, Ashland, KY,1986-95.
Administered countywide, district library system in the Tri-State Area of Northeastern Kentucky. Prepared and administered budget, and directed overall operations, strategic planning, collection development, resource allocation, staffing, building design, and outreach services. • • • • • • • Managed annual budget increases of 4 percent from 1993 through 1996. Created successful library Foundation. Established grants-based center for satellite access to educational programs, and electronic bulletin board. Awarded grant for artist-in-residence program. Computerized library services with DYNIX(24 hour remote access), Internet, OClC, and children's homework program. Honored as "Boss of the Year" by Ashland Area Jayceesin the 52 ,Outstanding leaders Programs. Received"Outstanding Service" recognition from area newspaper. Initiated and directed remodeling of main library. Designed new children's discovery center with large salt-water aquarium and interior gardens. Directed development of new branch building, working closely with architect on building design, program statement, bidding and construction. Promoted library services through creation of community relations department, initiated a multi-media approach and participation in the Kentucky East Trade Show, chambered-sponsored "Business before Hours at The library," Sunday library openings, and grant-based RedCarpet services for older adults. Community Service: Community Relations Committee, Chamber of Commerce; Board of Directors, Kentucky Council on Economic Education; Adult literacy Council; and Steering Committee, Appalachian Regional Program for Juvenile Chronic Diseases, University of Cincinnati Affiliated Children's Hospital. State/Regional Service: Kentucky Continuing Education Accreditation Committee; PlS Legislative Committee, Chair, and KLA Legislative Committee, Kentucky library Association; KDLAGrants Review Committee; and Southeastern library Association.
Executive Director, Amos Memorial School District Public Library, Sidney, OH, 1981-85.
Director and Treasurer of multi-branch school district library located 50 miles north of Dayton. • • Managed a 100% budget growth, introduced job classifications, upgraded personnel policies and benefits, and implemented state of the art technology. Established Library Foundation and directed fund-raising activities. Supervised renovations of main library plaza for concerts, created art gallery with monthly exhibits by area artists with coffee house atmosphere and special services. Executive producer of film titled, Sidney, depicting the people, history and architecture of downtown Sidney. Served as director of Sidney Historical Productions.
for L. 1. Frank 41Page
Resume and List of References
NATIONAL AFFILIATIONS Urban Libraries Council, American library Association, library Administration and Management Association, and American Society of Public Administration.
WRITINGS AND PUBLICATIONS Website designer and administrator: www.ljfrank.com
The Arius Scrolls, a novella, published in January 2011. Currently writing second book.
"Paine's Eternal Reward was a Restless Soul," The News Sentinel, Knoxville, TN, March 13, 2009. Reprinted online at Thomas Paine's Ghost, March 2009. "Loss of knowledge in disaster erases memory of past," (article on effect of Katrina on libraries), September 25, 2006, Knoxville News Sentinel. Contributed additional articles for News Sentinel and Metro Pulse, Knoxville, TN, 2005-10. Articles published in Out of Context, quarterly magazine of Onondaga County Public library, Syracuse, NY. "Shaping Your Space," Winter 2000; "Food for Thought: An Interview with James Scherzi, Photographer," Spring 2000; "Washed Ashore," Autumn 2000; and "The Wine Experience," Autumn 1999. Contributed articles for Times Herald, Port Huron, MI, and OWLS, The library Network, MI, 1996-99. "Future of an Eastern Kentucky Public Library," Kentucky Libraries, Spring 1995, pp.14-15; and "Therapeutic SpaceDesign," Kentucky Libraries, Winter 1993, pp. 14-16. Library feature and community columnist articles, The Daily Independent, Ashland, KY,1987-95. "Origins of Language," The Sidney Daily News, Sidney, OH, May 24, 1982. "The United States Navy vs. The ChicagoTribune," The Historian, February 1980, pp, 284-303.
Resume and List of References for L. J. Frank
Barbara Dewey (Former Dean ofThe University ofTennessee Dean of University The Pennsylvania State University 510 Paterno Library, University Park, PA 16802-1812 libraries) Libraries and Scholarly Communications
Brooks Clark Tennessee Valley Authority (Secretary, Board ofTrustees, 5325 Whitehorse Phone~ Knox County Public library) Rd., Knoxville, TN 37919
PatriCia Beasley President & Chairperson Catalyst Technology Group USA, Inc. 21.5 Center Park Drive # 400, Knoxville, TN 37922-2116
Ginna Mashburn President, Knox County Public library 1533 Duncan Rd., Knoxville TN 37919 Foundation
Mike Arms (Former Chief of Staff, Knox County, 2002-2010) Knoxville, TN 37902
Resume and List of References for L. J. Frank
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