Integration Test Plan

Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

Scenario Testing for Customer Service – Without AMC 1 Create Functional Location: Initial Screen IL08 2 Create Functional Location: Master Data

IL08

Structure indicator: A Functional location: SSTL Enter Description: SpectraSoftTechnologies Customer Service Location(Tab) Maintplant: 1000 Organization (Tab) Business Area: 1000 Save

Data Accepted Ok Functional location SSTL created Ok

3

Create Functional Location: Initial Screen IL08

Functional location: SSTL-CS1 Data Accepted Enter Description: Service Center 1 CS Save Functional location: SSTLCS1-LL Enter Description: Location 1 – CS Save Functional location: SSTLCS1-LL-01 Enter Data Accepted

Ok

4

Create Functional Location: Master Data IL08

Functional location SSTL-SC1 created

Ok

5 6

Create Functional Location: Initial Screen IL08 Create Functional Location: Master Data IL08

Ok

Functional location SSTL-SC1-LL created
Data Accepted

Ok

7

Create Functional Location: Initial Screen IL08

Ok

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

Integration Test Plan
Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

8

Create Functional Location: Master Data IL08

Description: Customer 1 - CS Save Equipment category M Description Personal Computer General Data (TAB) Object type 9501 AuthorizGroup INST Start-up date 29.10.2007 Manufacturer IBM Idia Private Limited ManufCountry in Model number Work118 Constr.yr/mth 07 / 10 ManufSerialNo. 1874597

Data Accepted

Functional location SSTL-SC1-LL01created

Ok Ok

9 10

Create Equipment: Initial Screen

IE08

Data Accepted Data Accepted

Create Equipment: General Data

IE08

Ok

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

Integration Test Plan
Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

11

Create Equipment: General Data

IE08

Location (TAB) MaintPlant 1000 Organization (TAB) Business Area 1000 Structure (TAB) Functional loc. SSTL-SC1-LL01 Additional Data1 (TAB) Begin guarantee 29.10.2007 Warranty end 28.10.2008 Inherit Warranty Check Pass Warranty Check PRT data (TAB) Task list usage 004 Save

Data Accepted

Equipment created with the number 5

Ok

12 13

Create Service Notification: Initial Screen Create Service Notification: Service Request

IW51

IW51

14 15

Change Service Notification: Initial Screen Change Service Notification: Service Request

IW52

IW52

Notification Type: S3 Notification Service Request for PC - test Sold to Party 300015 Equipment 5 Coding QM 1 Problem notification Save Notification: 300000076 Notification (TAB)Object part PM1 1 Object part 1 Damage PM1 1 Damage 1 Text Monotor screen flucuating

Data Accepted

Ok

Data Accepted

Notification 300000076 saved

Ok

Data Accepted

Data Accepted

Ok

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

Integration Test Plan
Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

16

Change Service Notification: Service Request IW52

17 18

Change Service Notification: Service Request Change Service Notification: Service Request

IW52

Tasks (TAB) Code Group: CS01 Activities (TAB) Code Group: PM1 Click on SERVICE ORDER button Sales Org. 1000 Distr. Channel 10 Division 10 Planning plant 1000

Data Accepted Ok

Enter a Sales Area Static credit check: credit limit exceeded 19.000,00 INR Warranty Check Checked Technical Object 5 Personal Computer Vendor Warranty Start 29.10.2007 End 28.10.2008
Data Accepted Ok

IW52

Ok

19

Change Service Notification: Service Request IW52

Create Order (sub Screen) Order Type SM02 Main work center ME-GEN /1000 Header Data (TAB) Ctrl key SM01 Components (TAB) Component: 900000003 Qty 1 Batch : SP_REP

20 21

Create Service Order (with revenue) Create Service Order (with revenue)

IW52 IW52

Data Accepted Data Accepted

Ok

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

Integration Test Plan
Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

22

Create Service Order (with revenue) IW52

23 24

Create Service Order (with revenue) IW52 Create Service Order (with revenue) IW52

Control (TAB) Control of resource related billing and creation of quotation (Sub Tab) Profile ZCSBILL Release the order Save

Data Accepted Static credit check: credit limit exceeded 19.000,00 INR Order 50000742 saved with notification 300000076

Ok

OK

Data Accepted

Ok

25 26

Change Order: Initial Screen Change Service Order (with revenues) Central Header

IW32

IW32

Order: 50000742 Components (TAB) Select Line item click on Gen. Data button on the bottom of the screen Save Order : 50000742

Data Accepted

Ok Reservation 3463 Order 50000742 saved with notification 300000076

Data Accepted

Ok

27

Goods Issue Order: Plant Maintenance

MIGO

Data Accepted

Ok

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

Integration Test Plan
Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

28

Goods Issue Order: 50000742 Plant Maintenance

MIGO

29

Goods Issue Order: 50000742 Plant Maintenance

MIGO

General (TAB) Document Date 29.08.2007 Posting Date 29.08.2007 Item Ok Check the box Quantity (TAB) No. Containers 1 Where (TAB) Storage Location 1050 Reservation (TAB) Check FINAL ISSUE box Click on CHECK button on the top of the screen Click on POST button on the top of the screen

Data Accepted

Document is OK

Ok

Data Accepted Goods issue posted

Material document 4900001100 posted

Ok

30

Resource – Related Billing Request: Initial Screen DP90

Click on Save BILLING REQUEST button on the Top of the Screen

Do you really want to create the billing request? YES NO Select YES

CS Debit order 70000006 has been saved
31 32 Change CS Debit Order 70000006: Over View Change CS Debit Order VA02 Save Order 70000006

Data Accepted Data Accepted

No data was changed

Ok Ok

VA02

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

Integration Test Plan
Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

33

Change CS Debit Order 70000006: Over View

VA02
VF04 VF04

34 35

Maintain Billing Due List Maintain Billing Due List

36

Create Billing Document

Vf01

37

Change Service Notification: Service Request

Iw52

38

Change Service Notification: Service Request IW52

Clear Billing Block Save Select the Order Reason: Fast Delivery Back and Save Display Bill List Order Related Check the box Billing Date from 29.10.2007 to 29.10.2007 Doc. / Online Select Line item Click on Individual billing document button on the top of the screen Save Malfunction, Breakdown (TAB) Malfunction end 29.10.2007 Malfunctn End (Time) 12:20:00 Tasks (TAB) Select the line item Click on Black flag on the bottom of the screen Select the line item again And click on Successful button on the bottom of the screen Click on Black flag on the Top Left corner of the screen Reference Date: 29.10.2007 Reference Time: 12:20

Do you want Save Edit Cancel? Select Edit

CS Debit order 70000006 has been saved

Ok

No billing documents were generated. See log Processing status: Processed Document 90000206 has been saved Data Accepted All Tasks Completed Ok

Ok

Malfunction start will be set as reference date

Notification Saved with number 30000076

Ok

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

Integration Test Plan
Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

39

Change Order: Initial Screen IW32

40 41

Change Order: Initial Screen Actual Settlement Order

IW32

KO88

Click on Black flag on the top left corner of the screen Malf.start 29.10.2007 05:51:29 MalfEnd 29.10.2007 12:20:00 Order 50000742 Save Order 50000742 Settlement Period 5 Fiscal Year 2007 Check TEST RUN box Execute Order 50000742 Settlement Period 5 Fiscal Year 2007 Check CHECK TRANS. DATA box Execute Order 50000742

Notification is Order 50000742 completed -> can only saved with be displayed notification 300000076
Technically completed Data Accepted

Ok

Ok

42

Actual Settlement Order KO88

ok

43

Change Order: Initial Screen IW32

Data Accepted

Notification is completed -> can ok only be displayed
Order Saved with number 50000742

44 45 46 47 48 49 50

Change Service Order (With Revenues) Central Header

IW32

Click on Business Complete Button on the top of the screen

OK

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

Integration Test Plan
Test Scenario

Module - Customer Service Selling of services and material to the customer without SLA
TRANS. CODE INPUT DATA OUTPUT DATA / RESULT

Patch/ Reference

9/ SSD/350/ECC6.0
OK / Error (support by Screen Shots)

No

BUSINESS PROCESS STEPS

SAP Doc Reference/

51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69

OK OK OK OK OK OK OK OK OK OK OK OK OK Ok OK OK OK OK

Comments : Tested By K.Gunasekar Test Date 18/10/2007 19/10/2007 Approved By Approved Date

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