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NATIONAL AUTOMOTIVE GROUP
MUHAMMAD NOR RIDZUAN BIN OTHMAN 2010309891 AZUAN BIN JAMALUDDIN @ ABD AZIZ 2010304151 ALIF RIDHWAN BIN ABD RAHMAN 2010910951 MUHAMMAD FARID BIN MOHD NOR 2010194263 MUHAMMAD ARIF BIN IBRAHIM BAKRI 2010911415
DATE OF SUBMISSION:
10 MARCH 2011
MADAM AZLINA BINTI SHAMSUDIN
Madam Azlina Shamsudin. we would be facing plenty of complications and challenges for finish this assignment. it is possible for us to finish this assignment. we were able to complete this assignment. Without them. new ideas. We also like to thank our parents. It is because of them we can finish and possibly to do this assignment.T and HIS messenger. It is because of HIS blessing.W. We also like thank our lecturer. hope and prayers. Due to her guidance. we would like to thank everyone that got involved in helping to complete this assignment successfully. We would also like to thank all of our classmates because of their classmates because of their support.Universiti Teknologi Mara ( UiTM ) Kampus Dungun ACKNOWLEDGEMENT Bismillahirahmanirrahim. Finally. With their support. we would like to thank ALLAH S. Prophet Muhammad S. She also gives a lot of advice on how to finish this assignment. First of all.W. we were able to finish this assignment with full inspiration and determination. Azlina Binti Shamsudin Page 1 . MGT 162 AM110 1A Madam. opinions and additional information for this assignment.A. ideas and knowledge.
Universiti Teknologi Mara ( UiTM ) Kampus Dungun NO CONTENTS PAGE 1 INTRODUCTION 3 2 PLANNING 4 3 ORGANIZING 5-7 4 MOTIVATION 8 5 LEADING 9 6 CONTROL 10 7 CONCLUSION 11 8 REFERENCES 12 9 APPENDICES 13-15 MGT 162 AM110 1A Madam. Azlina Binti Shamsudin Page 2 .
Toyota. We have been registered with Companies Commission of Malaysia (SSM) on 15 September 2010.m. Proton Inspira. Our headquarters is situated at Negeri Sembilan which is situated at Wisma Great Eastern. Our company provides car such as Honda. Seremban. Nissan and the latest model of Proton. We open our company and our showroom at office our which is from 10 a.Universiti Teknologi Mara ( UiTM ) Kampus Dungun INTRODUCTION National Automotive Group is an automotive based company. Other than that we also provides Proton Saga FL and Proton Persona. We also close our company and showroom on Friday from 12 p. Our company have 20 to 77 employee. Jalan Yam Tuan. We will close our company and showroom on Sunday in order to obey the labor law which stated that all employee must be given at least four days leave per month. Negeri Sembilan. MGT 162 AM110 1A Madam.m until 2 p.m until 5 p.m in order to let our men staff to went to mosque and perform “ solat jumaat “. Azlina Binti Shamsudin Page 3 . We also plan to open new showroom in several country. Our company is establish on 16 September 2010.
1. Azlina Binti Shamsudin Page 4 . to allow Eden the opportunity to survive long-term 1.3 OBJECTIVE A) To become the first ranked bumiputra automotive company B) Become a leading automotive company in future C) To help in creating job opportunities D) To help malay in changing their economy MGT 162 AM110 1A Madam.1 MISSION STATEMENT Our mission is to give a good service to our customers. social and environmental conditions. So that our customer can be regular customer when we provide a good service and good products based on our customer needs. Leading towards future is our motto in order to ensure that our company is always up to date to customer needs.Universiti Teknologi Mara ( UiTM ) Kampus Dungun PLANNING 1. We also want to improved our quality associated.2 GOALS A) To provide the highest quality car and accurate information about them. their specialty and benefits B) To provide excellent customer service C) To ensure that we having good relationships with other organizations and individuals who are like minded and involved in like pursuits D) To cultivate adaptability to change in economic.
delivery or even in production of course with the help from his/her assistants. We also will take a woman manager if she has a qualification to be so. Our president and manager also have to do work and involved in marketing. FUNCTIONAL STRUCTURE This is the most usual.1.Universiti Teknologi Mara ( UiTM ) Kampus Dungun ORGANIZING 2. Our company used this department structure because this is the most simple and suitable with our company policies and business. PRESIDENT MUHAMMAD NOR RIDZUAN BIN OTHMAN FINANCE DEPARTMENT MUHAMMAD ARIF BIN IBRAHIM BAKRI ( MANAGER ) ADMIN DEPARTMENT ALIF RIDHWAN BIN ABD RAHMAN ( MANAGER ) MARKETING DEPARTMENT AZUAN BIN JAMALUDDIN @ ABD AZIZ ( MANAGER ) HUMAN RESOURCES DEPARTMENT MUHAMMAD FARID BIN MOHD NOR ( MANAGER ) MGT 162 AM110 1A Madam. This department structure also referring as departmentalization by function. Azlina Binti Shamsudin Page 5 . The manager does not always a men. widely used. logical and basic form of departmentalization.
2. Schedule meeting if any. travels. Agenda management: booking. Interpreting cash flow 3. Receive and file incoming letters. documents. and meeting MGT 162 AM110 1A Madam. Supply and manage office equipments. and monitor all administrative 6. Azlina Binti Shamsudin Page 6 . Prepare financial plans. WAHAB FINANCE DEPARTMENT MANAGER ASST MANAGER SECREATARY : MUHAMMAD ARIF BIN IBRAHIM BAKRI : NOR HAFIZAH BINTI AZMAN : NUR FAZILAH BINTI ZULKARNAIN : 1. Producing accurate financial 4. 2. budgets and forecasts.Universiti Teknologi Mara ( UiTM ) Kampus Dungun PRESIDENT SECREATARY : MUHAMMAD NOR RIDZUAN BIN OTHMAN : SITI NORFAEZAH BINTI JAMAYA STRATEGIC ADVISOR : HAZIQ NAIM BIN ZAMRI ECONOMIC ADVISOR : FARIS ASYRAF BIN ABD. 4. kitchen utilities. control. Managing a company financial accounting NUMBER OF STAFF : 10 ACTIVITY ADMIN DEPARTMENT MANAGER ASST MANAGER SECREATARY : ALIF RIDHWAN BIN ABD RAHMAN : AMIRUDDIN BIN ABDUL RAHMAN : FATEHAH BINTI NAIM NUMBER OF STAFF : 15 ACTIVITY : 1. 3. machines or properties to office and manufactures. Create.
Azlina Binti Shamsudin Page 7 . Open booth 2. compensation.Universiti Teknologi Mara ( UiTM ) Kampus Dungun MARKETING DEPARTMENT MANAGER ASST MANAGER SECREATARY : AZUAN BIN JAMALUDDIN @ ABD AZIZ : NUR SHAFIQA BINTI ZAZALI : SYAFIQAH NURAH BINTI FAKARUDDIN NUMBER OF STAFF : 20 ACTIVITY : 1. Organized around providing a specific component of HR ( training. 4. control. Develop close liaison with the media and advertising fraternity. organizing development and safety ) MGT 162 AM110 1A Madam. Choose. Supply and manage product to customer 3. Settling complain made by customer 2. Schedule family day or occasion if any. and monitor all employee 6. Make negotiation with vendors and third party to establish network of distribution HUMAN RESOURCES DEPARTMENT MANAGER ASST MANAGER SECREATARY : MUHAMMAD FARID BIN MOHD NOR : IZWAN BIN YAAKOB : NUR RUSYDAH BINTI ASHURI NUMBER OF STAFF : 16 ACTIVITY : 1. maintaining the prospect of long term strategic alliances 3.
engaging sense of direction and specify what is to be accomplished. Goodman. M . This theory is based on the concept that people work harder when they have specific.ACHIEVEABLE We also ensure that our target can be achievable so that our employee will not burden by stress in order to achieve the company target. Goals provide a clear. For example. R .TIME BOUND Our goals have its starting points.SPECIFIC This is refer to our target sale per target month. goal-directed manner. employees will seem no point in trying. GOAL SETTING THEORY Our company use SMART goal setting theory for motivation. Management Challenges for tomorrow’s leaders ) 3. ( Lewis. Our company put a specific target to each employee in order to ensure that our company will have good sale report.1. S . measurable goals to work toward. T . Azlina Binti Shamsudin Page 8 . For the month of February.Universiti Teknologi Mara ( UiTM ) Kampus Dungun MOTIVATION Motivation is defined as the forces acting upon or within a person that person to expend effort to behave in a specific. We also always tell our employees to give full commitment to achieve our target so that they will focus their efforts on completion of the goal on or before due date. Fandt. ending points and fixed durations. MGT 162 AM110 1A Madam.REALISTIC Our company target was not too high because it our company target is too high. A .MEASURABLE When we put on a target. Our company target is to sold 30 car including 10 model from Honda. 5 model from Toyota. We ensure that the target is measurable. another 5 model from Nissan and another 10 model for Proton car.
Azlina Binti Shamsudin Page 9 . This will make our goals more easy to be achieve because our employees is enjoy their working. It makes employees work harder in order to achieve our company goals. it is leader job’s to help the followers in achieving our goals and provide the necessary direction and support. In order to make that happen. PARTICIPATIVE LEADER We always having a group-decision making with our manager and employees in order to listen to their suggestion before making a decision. every month we will give a reward to the best leader that most friendly and most concern to our employees. The ideas from employees sometimes very useful to our company. our president himself also has to assist our employees and make sure that they enjoy working at our company. Our company are avoiding this type of leader styles to ensure that our employees are not feel pressure and stress. MGT 162 AM110 1A Madam. PATH-GOAL THEORY Our company use path-goal theory for our leadership concept. the employees are need to know what the leader want from them.1. 4. and give specific guidance to accomplish task.Universiti Teknologi Mara ( UiTM ) Kampus Dungun LEADING 4. schedules work to be done. So.2 LEADERSHIP STYLES DIRECTIVE LEADER According to this theory. According to this theory. ACHIEVEMENT-ORIENTED LEADER We also sets challenging goals and expects employees to perform at their highest levels. SUPPORTIVE LEADER Leader must be friendly and shows concern for the needs of employees.
We always survey the type and model in high ranked and buyers like it. MGT 162 AM110 1A Madam. We also prevent any problem at the car from bad thing from the first stage before the car is bring to our showroom. PRE-ACTION We use pre-action control to make sure our car has quality and always sold well. For example. we always survey our buyer if they satisfied with the car or not. Azlina Binti Shamsudin Page 10 . It is known as corrective control. For example. If there are problem corrective action is under taken and applied to future activities. It attempts to measure the result of certain action. if the car engine have a bit fault in wire ring and make the car broken.1.Universiti Teknologi Mara ( UiTM ) Kampus Dungun CONTROL 5. we would not accept the car to be in our showroom because for us quality is important. It is because to make sure our customer satisfied with our car. 5.2. POST ACTION CONTROL We use the post action control to focus on the outputs of our company after the transformation process is complete.
In organizing. In planning we learn on how to create a goals when opening an organization or company. how to setting goals and ways to achieve those goals. we have learned about the basic of management that is planning. We also learn about how to make a manage the quality product. We also study about motivation. In the discussion group. we learn about how to make employees feel enjoy to work in our company and how to a good and responsible leader. We also learn on how to manage the company and the subordinates. organizing. MGT 162 AM110 1A Madam. Azlina Binti Shamsudin Page 11 . we know the functions of a manager and how to be a good manager.Universiti Teknologi Mara ( UiTM ) Kampus Dungun CONCLUSION As a conclusion. we learn how hard is it when to open an organization or company. leading and controlling. In leading. we learn about how to make and organizational structure. In addition.
./3/leading-management.info www.jpg www.com/. MANUAL FUNDAMENTAL OF MANAGEMENT 3.. INTERNET www.com/management www.jpg www.management-issues.wikipedia.pojokgarasi.asp www.asp www..com/wp-content/uploads/2010/11/proton-persona-frontview-wider.kereta.com/wp-content/uploads/2010/11/proton-inspira-frontview-wider.management-issues. MANAGEMENT – CHALLENGE FOR TOMORROW’S LEADERS by Goodman.Universiti Teknologi Mara ( UiTM ) Kampus Dungun REFERENCES 1. Azlina Binti Shamsudin Page 12 .pojokgarasi.jpg MGT 162 AM110 1A Madam. Fandt.com/. Michlitsch and Lewis 2.pojokgarasi.com/wp-content/uploads/2010/11/honda-civic-typerfront-view-wider../3/HR dept-management.
Azlina Binti Shamsudin Page 13 .Universiti Teknologi Mara ( UiTM ) Kampus Dungun APPENDICES NISSAN SKYLINE GTR R35 TOYOTA VIOS MGT 162 AM110 1A Madam.
Universiti Teknologi Mara ( UiTM ) Kampus Dungun HONDA CITY HONDA CIVIC TYPE-R MGT 162 AM110 1A Madam. Azlina Binti Shamsudin Page 14 .
Azlina Binti Shamsudin Page 15 .Universiti Teknologi Mara ( UiTM ) Kampus Dungun PROTON INSPIRA PROTON PERSONA MGT 162 AM110 1A Madam.
Universiti Teknologi Mara ( UiTM ) Kampus Dungun NISSAN SKYLINE GTR R35 MGT 162 AM110 1A Madam. Azlina Binti Shamsudin Page 17 .
Universiti Teknologi Mara ( UiTM ) Kampus Dungun TOYOTA VIOS MGT 162 AM110 1A Madam. Azlina Binti Shamsudin Page 18 .
Azlina Binti Shamsudin Page 19 .Universiti Teknologi Mara ( UiTM ) Kampus Dungun HONDA CITY MGT 162 AM110 1A Madam.
Azlina Binti Shamsudin Page 20 .Universiti Teknologi Mara ( UiTM ) Kampus Dungun HONDA CIVIC TYPE-R MGT 162 AM110 1A Madam.
Universiti Teknologi Mara ( UiTM ) Kampus Dungun PROTON INSPIRA MGT 162 AM110 1A Madam. Azlina Binti Shamsudin Page 21 .
Universiti Teknologi Mara ( UiTM ) Kampus Dungun PROTON PERSONA MGT 162 AM110 1A Madam. Azlina Binti Shamsudin Page 22 .
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