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An exploration of the effect of performance management and measurement on

individual and organisational creativity and resilience to failure.


Innovation: InnovuIIon Is vIIuI Iof ofgunIsuIIons Io sufvIve In compIex und IncfeusIngIy chuIIengIng IImes,
und Io move Iowufds susIuInubIe busIness modeIs.
Failure: IuIIufe Is InIegfuI Io InnovuIIon, whIch, by IIs expefImenIuI nuIufe hus u hIgh fuIe oI foughIy 70%.
Creativity: InnovuIIon cun noI exIsI wIIhouI cfeuIIvIIy -- Ihe Ideu genefuIIon sIuge oI Ihe InnovuIIon.
Performance: In Ioduy`s quesI Iof opIImuI pefIofmunce, u cuIIufe oI meusufemenI, munugemenI, funkIng
und feguIuIIon domInuIes, one bused on IncenIIvIsuIIon IhuI Ieuves IIIIIe foom Iof IuIIufe of cfeuIIvIIy.
LnhuncIng cfeuIIvIIy und fesIIIence Io IuIIufe In ofgunIsuIIons Io gfow InnovuIIon Iof susIuInubIIIIy.
IdenIIIyIng Ihe pefIofmunce meusufemenI und munugemenI feIuIed buffIefs und dfIvefs Io IhIs uIm
wIIhIn u funge oI ofgunIsuIIons.
LxpIofIng wuys Io femove buffIefs und embed dfIvefs IncIudIng:
- LeufnIng vuIuubIe Iessons Ifom InevIIubIe InnovuIIon feIuIed IuIIufes Io enhunce ouIpuI.
- WofkIng Io femove Ihe Ieuf oI InnovuIIon feIuIed IuIIufes und enhunce meusufed fIsk-IukIng und cfeuIIvIIy.
- LmpowefIng uII IndIvIduuIs wIIhIn ofgunIsuIIons Io feuIIze IheIf cfeuIIve cupubIIIIIes.
1) SeI uspIfuIIonuI ofgunIsuIIonuI gouIs ufound chuIIenges.
2) AIIgn InIefnuI pfocesses Io muIch ofgunIsuIIonuI gouIs: IufgeIs, meusufemenIs, IncenIIves und fewufds.
3) Gfow sIukehoIdef und mufkeI uccepIunce oI bfund feIuIed InnovuIIon IuIIufes Ihfough coIIubofuIIon.
4) BeIfume Ihe InevIIubIe und IfequenI IuIIufe IhuI fesuIIs Ifom InnovuIIon.
5) Lnsufe ofgunIsuIIonuI undefsIundIng oI und ubIIIIy Io be cfeuIIve.
How can we gain a licence to innovate and, therefore also to fail with
our stakeholders and shareholders?
How can we incentivise internal creativity and measured risk-taking
to increase innovation?
Denition:
Performance Management and Innovation: Hannah Grifths
Description of area of study:
Five best practice principles:
Lets discuss:
Failure is simply the
opportunity to begin again,
this time more intelligently.
Henfy Iofd

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