Chapter 1 • Explain five parts of an information system. What part do people play in this system?

• people: are end users who use computers to make themselves more productive. • System software: provides step by step in structures for computer hardware. • Procedures: specify rules or guidelines for computer operations. • Hardware: includes keyboard ,mouse, monitor, system unit and other devices. • Data: consists of unprocessed facts including text, numbers, images and sounds.

• What is system software? What kinds of programs are included in system software?
• System software enables the application software to interact with the computer hardware. System software helps the computer manage its own internal resources. System software including the following: • Operating systems

• Utilities • Device drivers

• Define and compare basic and specialized application software. Describe some different types of basic application. Describe some different types of specialized applications.

Application software might be described as end user software. These programs are as either basic or specialized applications.
Basic application general-purpose applications Example: a browser to navigate, explore, and find information on the Internet. Specialized applications special-purpose applications Example: graphics, audio, video, multimedia, Web authoring, and artificial intelligence programs

• Describe the different types of computers, What is the most common type? What are the types of microcomputers?
• Supercomputers are the most powerful type of computer. These machines are special high-capacity computers used by very large organizati ons.

• Mainframe computers occupy specially wired, air-conditioned rooms. Mainframe computers are capable of great processing speeds and data storage. • Minicomputers, also known refrigerator sized machines. • Microcomputers
• • • • •





:There are four types of microcomputers:

Desktop computers Notebook computers, (laptop computers) Tablet PC Handheld computers Personal digital assistants (PDA)

• What is connectivity? How are the wireless revolution and connectivity related? what is a computer network? what is the internet? what is the web?

to share • Wireless networks made it easy to share. exchange information between microcomputers attached to an access point. • • The largest network in the world is the Internet. . The Web. provides a multimedia interface to the numerous resources available on the Internet. also known as the World Wide Web or WWW.• Connectivity is the capability of your microcomputer information with other computers.

• Internet is an example of connectivity • Windows XP. and Linux are all examples of Operating Systems • Because of Supercomputers' relatively rare. • A system component that translates data and programs that humans can understand into a form that the computer can process is called an Input devices. you would typically use this type of software Presentation.• Fill in the space • A common computer term that describes and communication the combination technologies is of traditional information written by technology. • Procedures are typically documented III manuals Computer Specialists. • A CD is an example of an Optical Disk. • If you want to communicate a message or persuade other people. • Many experts are predicting that this revolution is expected to dramatically affect the way we communicate and use computer technology Wireless Communication. • Define each of the following . Macintosh OSX. these computers are The system component that controls and manipulates data in order to produce information is called the Microprocessor. • size and cost.

It is a collection of connected computers. Images. An example of a basic application is a browser to navigate. The computer process data to produce information. Secondary storage holds data and programs even after electrical power to the computer system has been turned off. Processed data becomes information. and optical . Computer network. Information can be stored in files or displayed on the screen. Like floppy. Data is raw. numbers. These information is in a form that the user can understand and make use of it. and find information on the Internet. Secondary storage. An example of a basic application IS a browser to navigate. General-purpose applications. and find information on the Internet. CD. Data. explore. It is a general-purpose applications. and sound. These computers can exchange data and share recourses. Information. including text. unprocessed facts. compact discs (CDs) are secondary storage device that holds data and programs even after electrical power to the computer system has been turned off.Basic application. hard. explore. They provide public services to manage and use computers more effectively. General-Purpose applications are widely used applications by end-users and programmers.

provides a multimedia interface to the numerous resources available on the Internet. It includes hard disks. digital versatile (or video) discs (DVDs). Is a container that houses most of the electronic components that make up a computer system. Hard disks are typically used to store programs and very large data files. Database files. System unit. www.disks. and high definition (hi def) discs. typically created by database management programs to contain highly structured and organized data. . Database file. also known as the World Wide Web or WWW. Optical disks include compact discs (CDs). floppy disks. The Web.

Explain the difference providers? between the three types of • National Service Providers: like AOI are the most widely used. What are the basic elements of an e-mail message? • Header • Address • Subject • Attachment • Message • Signature Line 4. provide internet for computers with wireless modems. What are the types of discussion groups any groups you participate in? ? describe . user can access the internet anywhere within the country for a standard fee. fees for outside users. • Regional Service Providers : use telephone lines. Which activities have you participated in ? which one do you think is the most popular? • Communicating (most popular) • Send and Receive EMAIL • Discussion Groups • Online shopping • Multiplayer Games • Searching 2. • Wireless service providers : do not use telephone lines. service area consisting of several states. Discuss the uses of the internet. use telephone lines.Chapter 2 1. 3.

browser. data between computers are called C.) is the domain a. b.AARPNET. 4. URL. C.Ieeexplorer. ISP. . D. Rules for exchanging a. CERNET. link. The Internet was launched in 1969 when the united states funded a project that developed a national computer network called a. Give an example of the type of search each engine is best for. language. 2.• • • Mailing lists Newsgroups Chat groups 5. D. CERN. programs. Examples: .ARPANET. Describe the different types of search engines. b. protocols. hyperlinks. • • 6. C. Meta-search engines are programs that automatically submit your search request to several search engines Example: • Search engines are Specialized sites for locating information available in the internet. C. A (n) Specialized search engines searches only in a specific web sites www. D. The last part of the domain name following the dot C. code. Program provides access to web resources. Choose the best answer: 1. www. locator. b. 3.

c. Webcrawlers. the internet equivalent to traditional cash. plug-ins. spam. Bots. b. And more. b. a. Filters. Meta-search engines. c. 9. carders and cybercom. . D. 8. These programs allow parents as well as organizations to block out selected sites and set time limits on internet access. providing interactive presenting games. D. Another name for electronic cash or e-cash. D. b. D. junk. lurk. hits. b. C. Applets. c. are widely used to add internet and activity to a web site by animation. displaying graphics. a. b. flame. . cybercash and analog cash. Unwanted and unsolicited e-mail are called a. D. 6.FTP. digital cash and cybercom. C. is a. spiders.5. Programs that automatically submit your search request to several search engines simultaneously are called a. Plug-ins. . . WArS. 7. . cybercash and digital cash. Spiders.

Provides user interface • Character-based interface • Graphical user interface (GUI) 3. helps the computer manage its own internal System software including the following: 1.Chapter 5 1. Device drivers 4.hand-held 2. Manages computer resources • Coordinate memory. Language translators 2.linked computers . Network operating systems . Runs applications • Multitasking • Foreground & background applications • Three basic categories 1. Embedded operating systems . processing storage. and printers • Monitor system performance • Provide security • Start-up the computer 2. What are the basic functions of every operating system? what are the three basic operating system categories? • The basic functions of every operating system are : 1. What are the four types of system programs? • • • System software enables the application software to interact with the computer hardware. Operating systems 2. Utilities 3. Describe system software. System software resources.

Discuss utilities.desktop 3. 2. 5. discuss the add printer wizard and windows update? • Specialized programs that allow communication between a device and the computer • Loaded into memory each time a computer is started . open sources. File compression programs • A utility suite is a group of several utility programs bundled for Antivirus programs 3.3. McAfee Office. Troubleshooting or diagnostic programs 2.most widely used • Mac OS .non proprietary. Uninstall programs 4. Stand-alone operating systems . Explain the role of device drivers . originally designed for Web • LINUX . free from the Web. what are five most essential utilities? what is a utility suite? • Utilities are specialized programs to make computing easier • Most essential utilities 1. Backup programs 5. mac os and linux? similarities between • os often • called software environment or platform Operating systems commonly used by individuals • Windows . • Popular suites 1. Norton System Works.powerful and easy to use • UNIX . Explain the difference and windows. 4.

c.. embedded. operating system. utility. . stand-alone. h. Graphic Uninstall/Install. one generally needs to be running a(n) .• When a new device is added. Gnutella Universal Interface. D. 2. word processor. device driver. General Utility Interface. D. a... b.. Internet. To connect several computers together. D. 3. select control panel from start menu. 5. b. operating system. Software allows your computer to interact with the user. This operating system is most popular with graphic designers and those who work in multimedia. stand-alone operating systems. a. Choose the correct answer 1. a. c. it must be converted into machine language by a(n) . database software. Operating systems that are owned and licensed by a corporation are called a. D. b. application software. "GUI" stands for a. c. and hardware is called. D.. c. server operating systems. In order for a computer to understand a program. new device drivers must be installed • To access add printer wizard. b. client operating systems. system software. language translator.. 6. network. application. click printer and faxes. click add printer • windows update: start menu -7 all program -7 windows update 6. c. 4.. proprietary operating systems. Graphical User Interface..

segment. Windows XP. c. a. Windows. These programs guard your computer against malicious programs that may invade your computer system. b. Windows updates. a. 8. b. Linux. antivirus program.a. the operating system loads these into memory. to run on 7. This operating system was originally designed minicomputers used in a network environment. track. D. table. D. Device managers. Device drivers. b. file compression program.Every time the computer system is started. Mac OS. sector. backup program. c. UNIX. D. 9. UNIX. Driver updates. D. Mac OS. c. b. . I O. A concentric ring on a hard disk is referred to as a a. c. D. c. troubleshooting program. b. Linux. a.

Chapter 6 1.designed to fit into palm of one hand) 2. • Desktop System Units (contain the system's electronic components and secondary storage. What are the two basic components of the CPU? • Two Basic Components: • Control unit ( tell the rest of computer system how to carry out a program's instructions) • Arithmetic-logic operations) unit (AL U) (perform arithmetic and logical 3. What are the differences and similarities between the three types of memory? • RAM (random access memory): called temporary or volatile storage because their contents are lost if power is disrupted. . List the four basic types of system units. input and out put devices are located outside the system unit) • Notebook System Units (portable and much smaller) • Tablet PC System Units (similar to note book system units it support the use the stylus or pen to input command and data) • Handheld Computer System Units (smallest .

List five expansion cards and describe the function of each. Convert it into a form that can be processed by the computer • Modem cards ( internal modems) : • These cards allow distant computers to communicate with one another by converting electronic signals from the system unit into electronic signals that can travel over telephone lines and other type of connections. video recorder cards. • Network interface (NIC) (network adapter cards) : • are used to connect a computer to one or more other computers • TV tuner cards : • known as (television boards. • CMOS (complementary metal-oxide semiconductor): provide flexibility and expandability to computer system. are nonvolatile storage and control essential system operations.and video capture cards) . • Video cards (graphics card): • these cards connect the system board to the computer's monitor • the card convert the internal electronic signals to video signal. • Sound cards: • • These cards accept audio input from a microphone.• ROM (read only memory): called firmware. 4.

5. D. arithmetic logic unit. System chassis. central processing unit.faster. b. Choose the best answer: 1. The container that houses most of the electronic components that make up a computer system is known as the a. . C. are for specific devices) • Parallel ports (used to connect external devices that need to send or receive a lot of data over short distance) • USB ports (replace serial and parallel . Identify and describe four standard ports and three specialized ports? • Four common ports: • Serial ports (used for variety of purpose. primary storage unit. connect several devices) • FireWire ports (fast than USB) • Three specialized ports: • Musical Instrument digital interface (MIDI) • Smaller computer system interface (SCSI) • Infrared data association (IrDA) 6.

ports. tells the rest of the computer how to carry out a program's instructions.32. 5. 4.4. sockets. semiconductor. character. The C. 6.16. D. . b. D. coprocessor. motherboard. control unit processors. These provide expansion capability for a computer system. word. bit. b. b. a. b. bytes at a time. D. graphics coprocessors. C. a. A 32-bit word computer can access a. a. D. The smallest unit in a digital system is a a. The communications medium for the entire computer system is the a. b. These chips are specifically designed to handle the processmg requirements related to displaying and manipulating 2-d and 3-d Images. D. arithmetic-logic unit. h. 7. control unit. C. C. 3. bays. d.ALU.2.8. c. arithmetic-logic unit processors. system unit. slots. motherboard. byte. ClSC chips. c.

. This type of memory improves processing by acting as a temporary high -speed holding area between the memory and the CPU.. D. b. D.. a. ROM.. b.. C.. 10....... a...AGP. flash memory. PCL C. a. flexible. cache memory... USB. system said to have a(n) IS Architecture.. D... 9... RAM. computer C..8. open. b. This type of expansion bus is designed to support several external devices without using expansion cards or slots. unlocked. An easily expandable .. . Intel. ISB.

Light Pen . Scanners 2. Touch surfaces 3. scanning. Cordless or wireless • Devices similar to mice 1. Touch Screen 6. Optical 3. What is meant by input and Give three examples of input devices? • Any data or instructions used by a computer • Translates data into a form that the system unit can process • Input devices 1. Trackball 2. Mechanical 2. Joystick 5. Pointing stick 4. and audio .Chapter 7 1. • Pointing: • Mice 1. Keyboards 2. image capture. Describe the different types of pointing. Pointing devices 3.input devices.

Optical scanners 2.input devices: • Voice recognition systems • MIDI . Magnetic card readers 6. Radio Frequency card readers 7. Portable scanners 4. Bar code readers • Image capture: • Digital cameras Images recorded digitally on a disk • Digital video cameras Records motion digitally • Webcams Specialized digital video cameras • Audio . What is meant by output and give some examples of outputs devices? • Processed data or information • Types of output o Text o Graphics .Musical Instrument Digital Interface 3. Stylus • Scanning: 1.7. Card Readers 5. Flatbed scanners 3.

. traditional keyboard. D. c. device drivers. input devices. wireless. joystick. b. flexible keyboard. a. b. This type of pointing device keyboard. 3. C. usually appears in the shape of an arrow. Choose the best answer: 1. wireless keyboard. a. a.o Audio & video • Output devices o Monitors o Printers o Other Devices 4. and actions that people understand into a form that the system unit can process is known as a. 4. Hardware used to translate words. located in the middle of the . light pen. D. pointing stick. ergonomic key board. images. sounds. meter. indicator. D. b... b. D.. C. marker. device readers. IS C. This type of keyboard provides the greatest amount of flexibility and convenience by eliminating cables connected to the system unit. The mouse . output devices. 2. pointer.

dot pitch. a. Provides access to the internet and typically displays web pages on a television set. electrolyzing. D. The most important characteristic of a monitor is its a. b. OCR. 7. C. C. 9. chain. C. pointing stick. optical mouse. 10. PC terminal. b. C. b. intelligent terminal. flatbed. C. webcam. thermal. 8. A(n) C. D. b. ink-jet. bar code. which of the following printer types requires special paper? a. a. D.5. audio. light pen. server. MICR. D. laser. viewable size. thin client. b. b. touch screen. 6. a. resolution. clarity. . input devices convert sounds into a form that can be processed by the system unit. D. This type of pointing device has crisscrossed invisible beams of infrared light that are protected with a clear plastic outer layer. D. A Universal product code is read by what type of scanner? a. plotting.

What are two most common optical disc formats? .Chapter 8 1.:.:. high-density" • Attributes . Used to store multimedia. database.:. Labels .:. 100 MB. Shutter .capacity floppy disks. What is the difference between the traditional and high. 250 MB or 750 MB capacity . What are three types of hard disks? • There are three types of hard disks: y Internal Hard Disk Y Hard-disk cartridge y Hard -disk pack 3. large text.:. Write-protection notch . • Most common type is 2HD "two-sided.:.:. Tracks . Sectors • Known as a floppy-disk cartridge • Require special disk drives • Most widely used is the Zip disk . and spreadsheet files 2.

b. storage. b. 4 Thick. c. access limited disks. D. sectors. at a high rate of speed are known as C. to 5 A group of external disk units connected to a microcomputer provide additional storage are called a. access disks packs. cartridges. 3 How tightly the bits can be packed next to one another on a floppy disk is referred to as a. C. b. b. hard-disk packs. nonvolatile.• Compact Disc (CD) • Digital Versatile Disc (DVD) 4. direct. hard disks. sequential. D. configuration. memory. grouped storage disks. b. 2 The amount of time required by a storage device to retrieve data and programs is its a. density. D. packs. . storage. capacity. Choose the best answer: 1 Primary storage is referred to as a. D. C. access speed. rigid metal platters that are capable of storing and retrieving information a. D. tracks. soft disks. C. volatile.

direct video disc. magneto-optical. direct versatile disc.. DVD. .. 8 DVD stands for a. floppy disks. C. by flat areas called 7 A CD-ROM disc a.lands. digital video data. b. b. b. d. C. flats.. optical discs. hard disks. surfaces. C. a. cannot be erased and rewritten. has more storage capacity than a CD-R C. D. sequential. D. solid state. pits. C.. D. on the disc surface. 9 This type of storage device has no moving parts. . b. can be written to only once. digital versatile disc. direct. holds less data than a floppy disk. D. b. a.6 The data on an optical disk is represented . 10 Tape is described as using this type of access. a.

What is the difference between physical and wireless communication channels? • Physical Connections • • Twisted-pair cable (Telephone lines) Coaxial cable • Fiber-optic cable • Wireless Connections • Infrared • Broadcast radio o Wi-FI (wireless fidelity) 802. What is the standard internet protocol? List its essential features.11 • Microwave o Stations o Bluetooth • Satellite o GPS 2. • • Set of communication rules Standard for Internet: TCP/IP (Transmission control protocol/Internet protocol) • Essential features of TCP/IP: .Chapter 9 1.

Compare between the principle network topologies? • Types of network topology Star: • Smaller computers linked to a central unit • Central unit is called the network hub Bus: • Each device handles its own communication control • There is no host computer • Has a common connecting cable called a backbone Ring: • Each device is connected to two other devices • No central file server or computer • Useful in a decentralized environment Hierarchical: • • Several computers linked to a central host Computers are hosts to other computers • Useful in centralized organizations 4. List the three most common network strategies. • Strategy is a way of coordinating the sharing of information and resources .- Identification Reformatting 3.

Communication D. 300 miles to support 4 Special high-speed lines used by large corporations digital communications are known as a. transmission system channel. c. Satellite/air connection service lines.:. Protocol. 30 feet.• Common network strategies . T2.:. b. Peer-to-peer 5. c. Terminal . Cable modems. either by computer or by phone. d. B. Using computer networks to link people and resources. The interconnections within a computer. Transmitting information. Being in an active session with your computer. c. 30 miles. and T4lines. B. Tl. b. medium that carries the message is referred to 3 Bluetooth is a type of radio wave information that is good for a. 2 The transmission as the a. Send and receive device. T3. Client/server . Digital subscriber lines. d. Gateways.:. c. D. Choose the best answer: 1 Connectivity is a concept related to a. 30 yards. .

d. Host. c. c. Architecture. Server.5 The rules for exchanging data between computers are called a. Interconnections. protects an organization's network from outside attack a. c. Topology.Topology. that shares resources with other nodes is called a a. 8 The arrangement of the computers in a network is called the a. B.NOS.. D. Synchronous packages. a. Network. b. Broadcast. connected to a network. NOS. 6 Two or more computers connected so that they can communicate with each other and share information is called a a. b. Satellite.. Protocol. d. b. Protocols. Client. 10 A(n) . 9 A way of coordinating the sharing of information and resources is called a network. d. c. 7 A device. d. .. Fortress. b. Proxy. Strategy. c. b. Extranet. Protocol. Node layout. d.. Firewall. Protocol. c. Data transmission synchronization.

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