About the TOEFL iBT Test The TOEFL iBT test, administered via the Internet, is an important part

of your journey to study in an English-speaking country. In addition to the test, the ETS TOEFL Program provides tools and guides to help you prepare for the test and improve your English-language skills. What Is the TOEFL iBT Test? The TOEFL iBT test measures your ability to use and understand English at the university level. And it evaluates how well you combine your listening, reading, speaking and writing skills to perform academic tasks. There are two formats for the TOEFL test. The format you take depends on the location of your test center. Most test takers take the TOEFL iBT test. Test centers that do not have Internet access offer the Paper-based Test (PBT). Who Takes the TOEFL iBT Test? More than 25 million people from all over the world have taken the TOEFL test to demonstrate their English-language proficiency. The average English skill level ranges between Intermediate and Advanced.

Students planning to study at a higher education institution English-language learning program admissions and exit Scholarship and certification candidates English-language learners who want to track their progress Students and workers applying for visas

Who Accepts TOEFL iBT Test Scores? More than 8,000 colleges, agencies and other institutions in over 130 countries accept TOEFL scores. For more information, including using your scores to satisfy visa requirements in Australia and the United Kingdom, how to find institutions that accept TOEFL scores, and more, see Who Accepts TOEFL Scores. Where and When Can I Take the TOEFL iBT Test? The TOEFL test has more test dates (3040) and locations (4,500 test centers in 165 countries) than any other English-language test in the world. You can retake the test as many times as you wish. Watch a short video (Flash) to see what happens at one of our TOEFL iBT test centers on test day. What Resources Can Help Me Prepare for the TOEFL iBT Test?

ETS offers a variety of paid and free preparation materials to help you get ready for the TOEFL test. Watch our new video, TOEFL Resources: An Overview for Students (Flash) to learn about the tools from ETS that can help you prepare for the TOEFL test. What Does the TOEFL iBT Test Cost? The cost of the test can range from US$160 to US$250 and varies between countries. For information on registration, fees, test dates, locations and formats, select your test location. TOEFL iBT Test Content The TOEFL iBT test is given in English and administered via the internet. There are four sections (listening, reading, speaking and writing) which take a total of about four and a half hours to complete and each section is taken online. Combining All Four Skills: Listening, Reading, Speaking and Writing During the test, you are asked to perform tasks that combine more than one skill, such as:

Read, listen and then speak in response to a question Listen and then speak in response to a question Read, listen and then write in response to a question

TOEFL iBT Test Sections Section Time Limit Questions Reading* 6080 minutes 6090 minutes 3656 questions 3451 questions Tasks Read 3 or 4 passages from academic texts and answer questions. Listen to lectures, classroom discussions and conversations, then answer questions. Express an opinion on a familiar topic; speak based on reading and listening tasks. Write essay responses based on reading and listening tasks; support an opinion in writing.

Listening Break

10 minutes

Speaking 20 minutes 6 tasks

Writing

50 minutes 2 tasks

*This chart reflects changes made to the Reading section effective November 1, 2011. Prior to November 1, the Reading section contains three to five passages with 3670 questions, and the timing is 60100 minutes. Get more information on the timing and navigation enhancements to the Reading section.

Please read timing instructions for the Reading Section carefully. The instructions will indicate how many passages you will receive and the amount of time you have to respond to questions for those passages. Be sure to pace yourself so that you will have time to answer all of the questions. A standard English language (QWERTY) computer keyboard is used for the test. We recommend that you practice typing on a QWERTY keyboard before taking the test.

Who Accepts TOEFL Scores? More than 8,000 colleges, agencies and other institutions in over 130 countries accept TOEFL scores. Other organizations rely on TOEFL scores as well:

Immigration departments use them to issue residential and work visas Medical and licensing agencies use them for professional certification purposes Individuals use them to measure their progress in learning English

To learn more about how the TOEFL test can be your passport to study anywhere English is spoken, watch our video, The TOEFL Test: Your Passport to the World (Flash). Institutions that Accept TOEFL Scores 4 out of 5 admissions officers who were surveyed* and who stated a preference were more satisfied with using the TOEFL test compared to other English-language tests. Download a list of institutions that rely on TOEFL scores as the most accurate measure of English-language skills. TOEFL Destinations Directory (PDF) This directory is updated and published quarterly. To see the most recent listings and to view available score requirements, use our online institutions search at www.toeflgoanywhere.org/. Sign up for the free TOEFL Journey program to keep track of your top destinations. Visa Requirements TOEFL iBT test scores can now be used to satisfy visa requirements for both Australia and the United Kingdom. In Australia, TOEFL scores can be used to meet the required language component of the student visa application process. In the U.K., they can be used to demonstrate English proficiency for Tier 1, 2 or 4 visas. Click on the links below to learn more. Australian Student Visas > U.K. Visas > * Source: Survey of 263 admissions officers at U.S. universities, of which 212 accept both the TOEFL test and the IELTS test and 152 state a preference.

TOEFL iBT Test Fees Below are details on our payment policies: Item Registration Late registration Rescheduling Reinstatement of canceled scores Fees Fees vary by country. US$35 US$60 US$20

Additional score reports (per institution or agency) US$17 each Speaking or Writing Section rescore Speaking and Writing Section rescore Returned personal check (paper or electronic) US$60 US$120 US$20

Fees are subject to change without notice and do not include Value-Added or other taxes. Payment Policies Please make sure all payments for tests and services:

are paid in full at the time the service is requested have the correct numeric and written dollar amount have appropriate signature(s)

Any outstanding balances from prior ETS tests or services must be paid in full before you register. Services or test scores may be withheld for non-payment. If you do not submit the correct fee, your registration form or request for service will be returned. Payment methods are subject to change without notice. Forms of Payment 1. Credit/debit card American Express, Discover, JCB, MasterCard or VISA. Note: American Express, Discover, JCB and MasterCard are NOT accepted for the following locations: Benin, Cameroon, Cote D'Ivoire, Ghana, Kenya, Nigeria and Togo. 2. Electronic checks (e-checks) drawn on a bank in the United States or its territories. Echecks can be used to register online or by phone.

3. In some areas, you can purchase TOEFL iBT Test registration vouchers with local currency and/or register in person at TOEFL iBT Resource Centers or Voucher Resellers. Registration vouchers are unique numerical codes that you can use in place of credit cards as payment when you register for the test. If you don't want to register at a TOEFL iBT Resource Center or Voucher Reseller, you can use a registration voucher to register online from any computer or by phone. 4. Paper check the following types of checks are accepted:
o

personal paper checks or money orders in U.S. dollars must be drawn on a bank in the United States and made payable to ETS-TOEFL iBT Euro checks drawn on a bank in the same European country as the currency checks in Canadian dollars drawn on a bank in Canada at the rate of the U.S. dollar plus GST/HST/QST

o o

Forms of Payment Not Accepted

cash or demand drafts post-dated checks receipts for bank checks UNESCO coupons

Instructions for Paying by Registration Voucher

Registration vouchers are unique test registration codes used in place of a credit card as payment for the TOEFL iBT test online or by phone. Registration vouchers are valid for the TOEFL iBT test only. Purchase TOEFL iBT registration vouchers with local currency at a TOEFL iBT Resource Center or Voucher Reseller. Registration vouchers cannot be redeemed without a voucher number and are not transferable to other individuals. Registration vouchers must be used by their expiration date. To register online using your registration voucher, follow these steps:
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Go to www.ets.org/toefl/voucher. Find your destination of choice in our TOEFL Destination Directory (PDF) of over 8,000 institutions around the world. Create a TOEFL iBT profile and follow the registration instructions.

When the "Select Payment Method" screen appears, choose "Voucher" and then enter the TOEFL Registration Voucher number. A registration confirmation will be emailed to you. For refund policies on registration vouchers, see refunds below.

Instructions for Paying by Electronic Check

Please provide the following information from the bottom of your check:
o o o

bank account number preprinted check number bank (or American Banking Association) routing and transit number

Your bank account may be debited the same day we receive your request. You will not receive a canceled check. When you pay with an e-check, you authorize ETS to make a one-time deduction from your checking or savings account.

Instructions for Paying by Paper Check

Checks must include preprinted:

o o o o o

bank name bank address check or money order number payer's name and address typewritten payer name and address in place of signature is not acceptable

Post-dated checks are not accepted. Check dates cannot be more than 90 days old when received by ETS. Euro checks should be drawn on a bank in the same country as the person writing the check. For example, a Euro check written by a person living in Germany must be drawn on a bank in Germany. A service fee of US$20 will be charged for insufficient funds.

Accepted Currencies (All others will be returned)

British Pound Canadian Dollar

Euro Japanese Yen

Refunds To receive a refund, you need to cancel your registration by the deadline (three days before the test date, not including the day of the test or the day of your request). Refunds are in U.S. dollars for half of the original test fee paid. The balance is retained to cover expenses for processing your registration and holding a seat for you at the test center.

Cash refunds are not available. Refunds cannot be given if registration procedures were not followed or you failed to present the required identification documents at the test center. Refunds for registration vouchers prior to registration are handled by the TOEFL iBT Resource Center or Voucher Reseller where they were purchased. Refunds after registration follow standard ETS policies listed here and in the current TOEFL iBT Registration Bulletin. If you paid by credit/debit card or e-check, the refund will be credited back to the original credit/debit card or bank account. If payment was made with a personal check drawn on a U.S. domestic bank, please allow eight weeks for processing. If payment was made in non-U.S. funds drawn on a bank outside the United States, please allow 12 weeks for processing. Refunds for other services are not available.

Fee Reduction Service The TOEFL Fee Reduction Service is designed for high school seniors in the United States with financial need who are applying to colleges and universities where TOEFL scores are recommended or required. The cost of the fee reduction voucher is one half of the regular test fee. Please review the fee reduction guidelines (PDF) and the fee reduction voucher request form (PDF) for more information.

TOEFL iBT Resource Centers for Information and Registration You can contact a local master TOEFL iBT Resource Center for further information about the TOEFL test, purchase a test registration voucher in local currency (in most locations) or seek registration assistance in person.

This logo is the official identifier for certified TOEFL iBT Resource Centers. India StudyPlaces c/o Educomp Solutions Plot No 308, Udyog Vihar, Phase II, Gurgaon 122001, Haryana INDIA Email: toefl@studyplaces.com Tel: +91 9 7112 37111 Website: http://studyplaces.com http://learnhub.com Indonesia International Test Center Plaza Sentral lt. 17 Jalan Jendral Sudirman Kav. 47 Jakarta Pusat 12930 Tel: +6282123238877 (TOEFL iBT Hotline) Tel: +62215711943 Fax: +6221 5711944 Website: www.itc-indonesia.com Japan CIEE Cosmos Aoyama, 5-53-67 Jingumae, Shibuya-ku, Tokyo 150-8355, Japan Email: toefl@cieej.or.jp Tel: (81 3) 5467 5477 Website: http://www.cieej.or.jp Poland ETS Global Eastern Europe ul. Towarowa 22, entrance E, 2nd floor 00-839 Warszawa Email: jwrzesinska@etsglobal.org Tel: +48 22 890 00 17 ext. 13 Website: www.toefl.eu Taiwan Chun Shin 2F, No.45, Sec2, Fu Xing S Rd,

Taipei 106 Taiwan, ROC Email: service@toefl.com.tw Tel: (88 6) 2 2701 7389 Website: www.toefl.com.tw Thailand IIE/SEA Institute of International Education 6th Floor, Maneeya Center North 518/3 Ploenchit Road, Pathumwan Bangkok 10330 Thailand Email: iiethai@bkk.iie.org Tel: 66 (0) 2-652 0653 Website: www.iiethai.org Vietnam IIG VIETNAM JSC Hanoi Head Office No. 75, Giang Van Minh Street Ba Dinh District Hanoi City Vietnam Email: info@iigvietnam.com Tel: (84 4) 3773 2411 Website: www.toefl.com.vn www.iigvietnam.com IIG VIETNAM JSC Danang Branch Office No. 268 Tran Phu Road Hai Chau District Danang City Vietnam Email: danang@iigvietnam.com Tel: (84 511) 3565 888 Website: www.toefl.com.vn www.iigvietnam.com IIG VIETNAM JSC No. 3, 3 Thang 2 Road Ward 11 District, 10 HCM City Vietnam Email: saigon@iigvietnam.com Tel: (84 8) 3929 2633/34

Website: www.toefl.com.vn www.iigvietnam.com

TOEFL iBT Test Scores Your scores are based on your performance on the questions in the test. You must answer at least one question each in the Reading and Listening sections, write at least one essay, and complete at least one Speaking task to receive an official score. For the TOEFL iBT test, administered via the Internet, you will receive four scaled section scores and a total score:

Reading Section (Score of: 030) Listening Section (Score of: 030) Speaking Section (Score of: 030) Writing Section (Score of: 030) Total Score (0120)

In addition to your scores, your official score record also includes performance feedback that is a reflection of your performance level and a description of the kinds of tasks that test takers within the reported score range can typically do. There is no passing or failing TOEFL score; individual higher education institutions and agencies set their own score requirements. TOEFL scores are valid for two years after the test date and there is no limit to the number of times you can take the test. The Way the Test is Scored ETS uses both human raters and automated scoring methods because it offers a complete and accurate picture of an applicant's ability. While automated scoring models have advantages, they do not measure the effectiveness of the language response and the appropriateness of its content. Human raters are needed to attend to a wider variety of features, such as the quality of ideas and content as well as form. Additionally, studies have shown that prompts designed for fully automated scoring have been more vulnerable to prompt-specific preparation and memorized responses. The TOEFL test uses automated scoring to complement human scoring for the two tasks in the Writing section. Combining human judgment for content and meaning, and automated scoring for linguistic features, ensures consistent, quality scores. How We Ensure Quality ETS raters are trained extensively, pass a certification test and are calibrated daily. The calibration includes task familiarization, guidance on scoring the task, and practice on a range of responses.

Raters are continuously monitored for accuracy by ETS scoring leaders and checked each time they score a new test question. Rating Is Kept Apart from Test Administration To ensure the security and integrity of scores, it is critical that scoring not take place at test sites, but rather through a centralized scoring network that implements and ensures consistent scoring standards. The TOEFL test is scored by a network of raters, carefully controlled from a secure central location. ETS uses a highly diverse pool of raters rather than those exclusive to an applicant's country of origin, and ETS raters score responses anonymously for truly objective scoring. Multiple raters' judgments contribute to each test taker's Speaking and Writing scores in order to minimize rater bias. Who Accepts TOEFL Scores More than 8,000 institutions in over 130 countries accept TOEFL scores. For more information, including visa requirements in Australia and the United Kingdom, how to find institutions that accept TOEFL scores, and more, see Who Accepts TOEFL Scores.

Understanding Your TOEFL iBT Test Scores TOEFL Score Scales Skill Reading Score Range 030 Level High (2230) Intermediate (1521) Low (014) High (2230) Intermediate (1521) Low (014)

Listening

030

Speaking

030 score scale Good (2630) Fair (1825) Limited (1017) Weak (09) 030 score scale Good (2430) Fair (1723) Limited (116)

Writing

Total Score 0120 The Reading and Listening sections are scored by computer with a score range from 0 to 30. The Reading section has 3670 tasks based on reading passages from academic texts and answering

questions. The Listening section has 3451 tasks based on listening to lectures, classroom discussions and conversations, then answering questions. Improve Your Reading Skills with Lexile Measures Once you have your TOEFL Reading Section score, you can use it to find out your Lexile measure which helps you select reading materials for your reading level. ETS and MetaMetrics offer an easyto-use, free service that matches your TOEFL Reading Section score with a Lexile measure. A Lexile measure puts your reading ability and the text difficulty of reading materials on the same scale to help you find appropriate materials. The Lexile site contains a search utility to help you find books that match your reading level and interests. To get your Lexile measure or learn more, visit www.lexile.com/toefl. Speaking Section

Each of six tasks is rated from 0 to 4. The sum is converted to a scaled score of 0 to 30. ETS-certified test scorers rate responses and evaluate how well you develop your topic and deliver your message in English.

See the TOEFL iBT Speaking Section Scoring Guide (PDF). Writing Section

Two tasks are rated from 0 to 5. The sum is converted to a scaled score of 0 to 30. The writing section is scored by:
o

evaluating the integrated writing task for development, organization, grammar, vocabulary, accuracy and completeness rating the independent writing essay on overall writing quality, including development, organization, grammar and vocabulary

Human rating multiple, rigorously trained raters score tests anonymously. ETS raters are continually monitored to ensure fairness and the highest quality. eRater automated scoring technology is used with human ratings to score the independent and integrated writing tasks. Using both human judgment for content and meaning with automated scoring for linguistic features ensures consistent, quality scores.

See the TOEFL iBT Writing Section Scoring Guide (PDF). Frequently Asked Questions About the TOEFL Test About the Test What is the TOEFL test? The TOEFL test measures the ability of nonnative English speakers to use and understand the English language as it is heard, spoken, read and written in the university classroom.

What is the difference between the TOEFL iBT and TOEFL PBT tests? The TOEFL test is offered in two formats: the TOEFL iBT Test is administered via the Internet, and the TOEFL PBT test is administered in a paper-based format. The format you take depends on your testing location. Test centers that do not have Internet access offer the TOEFL PBT test.

The TOEFL iBT test measures reading, listening, speaking and writing skills. It is offered 30 to 40 times a year, and is administered online via computer at more than 4,500 testing sites in 165 countries. Most test takers take the TOEFL iBT test. The TOEFL PBT test measures reading, listening, grammar and writing skills and is offered six times a year in areas where Internet-based testing is not available.

For more information, see:

TOEFL iBT Test Content TOEFL PBT Test Content

Do I have a choice of which format to take? The format of the test depends on your testing location, the capabilities of the testing center and any accommodations required for special needs. Where are TOEFL test scores accepted? More than 8,000 colleges, universities and agencies in 130 countries accept TOEFL scores. To learn more about how the TOEFL test can be your passport to study anywhere English is spoken, see Who Accepts TOEFL Scores. How do I know what an institution's score requirements are? Each institution sets its own score requirements. You can start your score requirement research with the TOEFL Destinations Directory and then contact the institution for more specific requirements. If you're applying for postgraduate studies, find out if your institution requires other tests, such as the GRE (Graduate Record Examinations) test. For more information about the GRE test, go to www.ets.org/gre. How often is the test given? The TOEFL iBT test is given on fixed dates, 30 to 40 times a year. Select your test date and location here. The TOEFL PBT test is offered where the TOEFL iBT test is not available and is given six times a year. How do I find testing locations and dates? Choose an available test date from among 4,500+ testing locations in over 165 countries. Register online, by mail, by phone or in person. Can I take the test in one day?

Yes, the test is given in one day. The test takes about four hours, but with check-in you should plan to be at the test site for at least four and one-half hours. Can I retake the test? Yes, you can retake the test as many times as you wish. There is no passing or failing test score score requirements are set by each higher education institution or agency. Why should I take the TOEFL test over another test?

It's the most highly respected around the world It's the most widely accepted It's the most accurately measured It's the most fair and unbiased It offers the most testing locations

Learn more: Why Take the Test? Test Fees How much does the TOEFL test cost? Costs depend on the test location you choose. Usually, the cost ranges from US$160 to US$250. For more information on registration fees, locations, test dates and test formats, see How to Register. How many score reports are included in my test fee? Your test fee includes:

one examinee score report for you up to four official score reports to the destinations (institutions or agencies) selected when you register; ETS will send the official score reports directly to these destinations

Can I order additional official score reports? Yes, you can order additional score reports after your scores are available online, approximately two weeks after your test date.

Additional reports can be ordered through the TOEFL online registration system or by completing the Official Score Report Request Form (PDF) in the Registration Bulletin. Reports are mailed approximately four to seven days after receipt of your request and payment. The fee is US$17 for each report ordered.

What is the test fee refund policy?

If you cancel your registration by the three-day advance deadline (not including test day), you will receive a refund of half the original test fee you paid. Refunds will be in U.S. dollars. Cash refunds are not available. What are the fees for other services? See Fees Registration What do I need to know before I register? Before you register, you must decide where you want to take the test. The location of the test site determines which format of the test you will take either the TOEFL iBT test, administered via the Internet, or the TOEFL PBT test, administered in a paper-based format. Go to testing locations and dates to find out what format is available in your location. What if the TOEFL iBT test is not offered at my location? ETS offers the TOEFL PBT test if the TOEFL iBT test is not available. Go to testing locations and dates to find out which format is available at the location where you wish to test. When can I register for the test? Seats fill up quickly, so register early. We recommend that you register three to four months before your desired test date to reserve your seat. Your test date should be two to three months before your earliest admissions application deadline. How do I register to reserve my seat? You can register using one of four methods online, in person, by phone or by mail. Online registration is the fastest, easiest method. You can choose where you want to test and see which dates are available at over 4,500 testing locations in over 165 countries. See How to Register When you register, remember to:

Have your identification with you. Your name must be entered exactly as it appears on the identification you bring with you on test day. Have your credit/debit card, electronic check or TOEFL voucher for payment. Provide the names of up to four institutions you want to receive your scores. You can select them from the TOEFL Destinations Directory. If you are registering by mail, you will also need to provide the TOEFL codes for each institution. If you register online and are not ready to select your score recipients, you can do so up until 10 p.m. on the day before your test by logging in to your online account. Know where and when you want to test. Select from this list of testing locations and dates.

What forms of payment do you accept? See fees. What is a TOEFL iBT registration voucher? A TOEFL iBT registration voucher is a unique test registration code used instead of a credit card payment when you register online or by phone. Registration vouchers are valid for the TOEFL iBT test only, and must be used on or before their expiration date. You can purchase a registration voucher in local currency from an official TOEFL iBT Resource Center or Voucher Reseller. How do you use a TOEFL registration voucher?? To use your registration voucher, go to how to register, create an online account and register for the TOEFL iBT test. When the "Method of Payment" screen appears, choose "Voucher" and then enter your TOEFL test registration voucher number. Your registration voucher must be used on or before the expiration date. What is a TOEFL iBT Resource Center? A TOEFL iBT Resource Center is a place where you can go to get more information about the TOEFL test and assistance with registration. Some locations will help you register online with your own credit card. At other locations, you can purchase a TOEFL iBT Registration Voucher in local currency. A printed TOEFL Test Prep Planner is given to you for FREE when you register for the test with the help of a TOEFL iBT Resource Center. See list of Resource Centers. How should my name appear on my registration? The spelling of your name should match exactly the name printed on the valid ID document you will present at the testing site. If this information does not match, you will not be permitted to test, and your test fee will be forfeited. How can I find a testing site? When you select a date and general location in the online registration system, you'll see a list of test sites in that area. You can search by site or date to find a match to your needs. What can I do with my TOEFL iBT profile? When you register online, you will create a TOEFL iBT profile, including a user name and password. You will be able to return to the site to:

update your address view your registration at "View Orders" add a TOEFL Value Pack to your order reschedule or cancel your registration view your scores

place orders for additional score reports check the status of previous orders pay an outstanding balance

Will I receive a confirmation of my registration? Yes you can print your confirmation by choosing "Print and View Your Registration Confirmation" on the page with the heading "Thank You for Your Order." Your test date, start time and test site address are listed on your confirmation. Return to your online TOEFL iBT account the day before the test in case changes have been made to your registration details (for example, different time or building than originally scheduled). You will also receive an email confirmation. When do late fees apply? Registration closes seven days prior to the test date (not including the day of the test). A late fee of US$35 is charged for registrations received after this deadline. Late registration closes three days prior to your test date (not including the day of the test). I missed the deadline for scheduling a test. What should I do? Select another test date. I was registering online and my browser froze so I couldn't register. What should I do?

Close your browser and try to log in again. Avoid using the browser's "Back" button when navigating the registration site. When entering information, do not use diacritical characters (accent marks) or double-click any of the buttons or links. If you are still having problems, please call Customer Service. In the United States or Canada, call 1-443-751-4862 or 1-800-GO-TOEFL (1-800-468-6335); TTY call 1-800-529-3590. Outside the United States, contact your Regional Registration Center (RRC) (PDF).

If I can't register online or at a TOEFL iBT Resource Center, can I register by phone? In the United States or Canada, call 1-443-751-4862 or 1-800-GO-TOEFL (1-800-468-6335); TTY call 1800-529-3590. Outside the United States, contact your Regional Registration Center (RRC) (PDF). What if I need to cancel or reschedule? You can reschedule or cancel your registration up to three full days before your test date (not including the day of the test or the day of your request). That means if your test is on a Saturday, you must reschedule or cancel by Tuesday. The fee to reschedule is US$60 and must be paid before you can reschedule. If your request is not received at least three full days in advance, your full test fee will be forfeited. Test administrators are not authorized to make schedule changes. To reschedule, you will need to provide your registration number and the full name you used to register. How can I reschedule?

You can reschedule via your online profile or by calling the appropriate phone number. In the United States and Canada, call 1-443-751-4862 or 1-800-GO-TOEFL (1-800-468-6335). Outside the United States and Canada, contact your Regional Registration Center (PDF). Note:You cannot reschedule or cancel your registration via email. Can I get a refund on my test fee? Yes. If you cancel your registration no later than three full days before your test date (not including the day of the test or the day of your request), you can receive a refund of half your original test fee. Refunds will be in U.S. dollars. Cash refunds are not available. How can I get a refund on my TOEFL iBT registration voucher?

If you purchased a registration voucher and wish to get a refund: Before you register, contact the organization where you purchased the registration voucher. After you register, follow the regular TOEFL refund procedures found in the TOEFL iBT Registration Bulletin and on the TOEFL website. You can cancel your registration no later than three full days before your test date (not including the day of the test or the day of your request) and receive a refund of half the original test fee paid. Refunds will be in U.S. dollars. Cash refunds are not available. If you received a free registration voucher from a sponsor, the refund will go to your sponsor.

Test Planning and Test Preparation When do I take the test? Plan to take the TOEFL test two to three months before your earliest application deadline so your scores arrive at your institutions in time. Find application deadlines by checking the institution's website. How far in advance do I register? Register three to four months before the test date. Where are TOEFL test scores accepted? More than 8,000 colleges, universities and agencies in 130 countries accept TOEFL test scores. For more information, see Who Accepts TOEFL Scores. When should I start preparing for the test? Start preparing for the test at least eight weeks before your test date. What is the best way to prepare for the TOEFL test? Practicing your reading, listening, speaking and writing skills as much as possible will help you feel prepared and confident on test day. We offer resources to make it easier. Because ETS is the maker

of the TOEFL test, it is the only source for authentic sample questions. For detailed descriptions of test preparation materials available, see test preparation. Watch our new video, TOEFL Resources: An Overview for Students (Flash) to learn about the tools from ETS that can help you prepare for the TOEFL test. What is included in The Official Guide to the TOEFL Test? The book provides practice with hundreds of real TOEFL test questions and has a CD-ROM with two full-length, authentic practice tests. The Official Guide to the TOEFL Test (eBook or paper book format) can be purchased online at the ETS Store or from your local bookstore. What is TOEFL Practice Online? TOEFL Practice Online allows you to experience the real test and get immediate scores and feedback. Four complete practice tests are available on the TOEFL Practice Online website and can be taken in timed mode to simulate the test setting. You can also purchase specific skills practice for the Speaking section. Are there any additional FREE TOEFL test resources from ETS? Other free resources that you may find helpful include:

TOEFL Resources: An Overview for Students (Flash) TOEFL Go Anywhere website TOEFL TV Channel on YouTube

Test Section Details What is the Reading section like?

The Reading section includes three or four reading passages. There are 12 to 14 questions per passage. You have from 60 to 80 minutes to answer all the questions in the section. TOEFL iBT Reading passages are excerpts from university-level textbooks that would be used in introductions to a discipline or topic. The passages will cover a variety of different subjects. Don't worry if you're unfamiliar with the topic of a passage. All the information you need to answer the questions will be in the passage.

See TOEFL sample questions. What is the Listening section like? The Listening section includes test questions about academic lectures and long conversations in which the speech sounds very natural. You can take notes on any listening material throughout the entire test. The test is composed of:

Four to six lectures, each three to five minutes long, six questions per lecture, 60 to 90 minutes

Two to three conversations, each three minutes long, five questions per conversation, 60 to 90 minutes

See TOEFL sample questions. What is the Speaking section like? The Speaking section is approximately 20 minutes long and includes six questions.

The first two questions are called "independent Speaking tasks" because they require you to draw entirely on your own ideas, opinions and experiences when you respond. The other four questions are called "integrated Speaking tasks" because they require you to integrate your English-language skills listening and speaking or listening, reading and speaking just as you would in or out of a classroom.

You will speak into the microphone on your headset and your responses will be recorded and sent to the ETS Scoring Network, where they will be scored by certified human raters. See TOEFL sample questions and responses. How are my Speaking responses scored?

Your recorded responses are sent to the ETS Scoring Network, where three to six certified human raters score them holistically on a scale of 0 to 4. The average score on the six tasks is converted to a scaled score of 0 to 30. Raters do not expect your responses to be perfect, and even high-scoring responses may contain occasional errors. Your pronunciation does not need to sound like that of a native speaker of English. The raters are listening for the effectiveness of your communication and your ability to accomplish the tasks you are given. See the Speaking scoring guides (PDF) and listen to sample responses to help you understand how responses are evaluated.

What is the Writing section like? The total time for the Writing section is 50 minutes. You are asked to write responses to two writing tasks: an integrated Writing task and an independent Writing task.

Integrated Writing task (20 minutes) read a short passage and listen to a short lecture. Then write in response to what you read and listened to. Independent Task (30 minutes) write an essay in response to a Writing topic.

Get The Official Guide to the TOEFL Test for a longer list of topics. Go to the ETS store to purchase The Official Guide to the TOEFL Test. You'll type your responses on the computer keyboard and then your responses will be sent to the ETS Scoring Network. See TOEFL sample questions and responses.

How are Writing responses scored?

Writing responses are scored holistically on a scale of 0 to 5. The average score on the two tasks is converted to a scaled score of 0 to 30. You're not expected to produce a comprehensive essay about a specialized topic your response is recognized as a first draft. You can receive a high score with an essay that contains some errors. See the Writing Scoring Guides (PDF) and read sample responses to help you understand how responses are evaluated.

Test Sessions How long is the test session? The entire TOEFL iBT test session (including check-in) is approximately four and one-half hours long. The test itself is four hours long. Check-in time is 30 minutes. What can I take into the test site? Identification documents are the only personal items allowed in the testing room. You cannot bring cell phones, PDAs, BlackBerry devices or any other electronic or photographic equipment. Can I take notes during the test? Test takers can take notes throughout the entire test. At the end of testing, all notes are collected and destroyed at the test site to ensure test security. Do I need to wear headphones for the test? Yes. You will be given noise-canceling headphones with a microphone that you will speak into for the Speaking section of the test. Which computer keyboard is used? The TOEFL iBT test uses a standard English-language (QWERTY) computer keyboard. It takes its name from the first six letters in the third row of the keyboard. If you haven't used this kind of keyboard before, practice on one before test day to become familiar with it.

Can I take only one section of the test?

No. The entire test must be taken at the same time. To receive a score, you must answer at least one question in the Reading section and the Listening section, write at least one essay and complete at least one Speaking task. Test Day What things should I remember to do before test day? 1. Return to your online TOEFL iBT account under "View Orders." 2. Select the recipients of up to four FREE official score reports before 10 p.m. local test site time the day before you test if you did not do so when you registered. Log in to your online profile, click on "View Orders" on your home page and select your recipients from the list provided. Verify your first selected recipient and select a department, if applicable. You can choose to "add another recipient." If you select your institutions after the 10 p.m. deadline, there is a US$17 fee for each score report.
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Print your registration confirmation. Note any change in the test site (for example, different time or building than originally scheduled.) Bring your registration confirmation with you to the testing site. You will need your registration number to be admitted. The test cannot be taken without it.

3. Bring valid identification. The test cannot be taken without it. 4. Make travel plans to get to the testing site. Your test registration confirmation will list the street address of the test site. Arrive at least 30 minutes before your scheduled start time. What do I need to bring on test day? There are only two important things you need to bring with you on test day:

An acceptable, valid ID with your name, recent photo and signature. Requirements for a valid ID vary; see identification requirements for more details. Your registration confirmation, including your registration number.

What happens on test day? Here are a few things to keep in mind on test day:

Arrive at the test site at least 30 minutes early. If you arrive late, you may not be admitted and your test fee will be forfeited. Bring your registration number and valid ID with you. See "What to Bring" above for more details. Without the required documents, you will not be permitted to test and your test fee will be forfeited. There is a 10-minute break midway through the test. The test takes approximately four hours, and you cannot go beyond the time limit.

No mobile devices or other personal items are allowed in the testing room.

Watch a short video (Flash) for a preview of what to expect when you go to the TOEFL iBT testing site. See what to expect on test day for more details. Will I be allowed to go for a break during the test?

You can use the restroom at any time, but remember that the total length of the test is four and a half hours. The time clock does not stop while you are absent. There is a mandatory 10-minute break for all test takers after the Reading and Listening sections of the test have been completed. Raise your hand if you need to leave your seat for any reason. If you must leave the room, you must show the administrator your identification document before you leave and when you return. You cannot use your mobile phone during the test or on breaks.

Scores and Score Reports What are TOEFL test scores like? The TOEFL iBT test provides scores in four skill areas Reading, Listening, Speaking and Writing and a total score:

Reading 030 Listening 030 Speaking 030 Writing 030 Total Score 0120

The total score is the sum of the four skill scores. What is on my score report? Your examinee score report includes scores for each test section, a total score and performance feedback about what test takers typically achieve at your score level. How and when do I get my scores? Scores will be posted online within two weeks of the test date. Log in to your online TOEFL iBT account, enter the ETS ID received when you registered and click on the "View Scores" link. Your scores are also mailed to the universities or institutions you selected when you registered. A score report posting schedule for each test administration is available on the TOEFL iBT test site. Allow 7

10 days for mail delivery in the United States and more than four weeks for other areas. We recommend that you take the test two to three months before your earliest application deadline. How soon do score recipients get my scores? Score reports are sent electronically or mailed to recipients two weeks after the test date. How long are scores valid? ETS reports scores for two years after the test date. How many score reports are included in my test fee? Your test fee includes:

One examinee score report for you Up to four official score reports that ETS will send directly to the institutions or agencies you selected

Can I order additional official score reports? Yes, you can order additional score reports after your scores are available online, approximately two weeks after the test date. How do I order additional score reports? You can order additional score reports as soon as your test scores are available (two weeks after test day). You can send your scores to as many institutions as you choose for a fee of US$17 per report. Scores are mailed approximately four to seven days after receipt of your request and payment. Order Online

Order by Fax: Fill out the TOEFL iBT Official Score Report Request Form (PDF). Fax it with your registration number and credit/debit card information to 1-610-290-8972. If you send the same fax more than once, write "DUPLICATE" in large letters on the form to avoid extra charges to your credit/debit card. Order by Mail: Print and complete the TOEFL iBT Official Score Report Request Form (PDF). Mail it with your payment as directed on the form.

Acceptable payment methods include credit/debit card or check or money order in U.S. dollars. For online orders, scores are mailed four to seven business days after your request and receipt of payment. For mail or fax orders, scores are mailed usually within two weeks after your request and payment is received. Will score recipients accept scores from previous tests? Check with each score recipient directly. Where are TOEFL test scores accepted?

More than 8,000 colleges, universities and agencies in 130 countries accept TOEFL test scores. You can even use your TOEFL scores to satisfy visa requirements in Australia and the United Kingdom. To learn more, see Who Accepts TOEFL Scores. Does the TOEFL test have cumulative score reporting like the GRE test does? No. Unlike the GRE test, TOEFL score reports do not report the scores for the last three tests taken. TOEFL score reports include scores for only the last test taken. I received a Lexile measure with my score report. What does it mean? Your Lexile measure allows you to find books that reflect your reading ability and interests, and are challenging enough to help strengthen your reading skills. MetaMetrics and ETS offer this free service to take the guesswork out of choosing the right materials for you to read. Go to www.lexile.com/toefl for more information. How are my Speaking responses scored?

Your recorded responses are sent to the ETS Scoring Network, where three to six certified human raters score them holistically on a scale of 0 to 4. The average score on the six tasks is converted to a scaled score of 0 to 30. It's important to note that raters don't expect your responses to be perfect, and even highscoring responses may contain occasional errors. Your pronunciation does not need to sound like that of a native speaker of English. The raters are listening for the effectiveness of your communication and your ability to accomplish the tasks you are given. See the Speaking scoring guides (PDF) and listen to sample responses to help you understand how responses are evaluated.

How are my Writing responses scored?

Your responses are scored holistically on a scale of 0 to 5. The average score on the two tasks is converted to a scaled score of 0 to 30. You're not expected to produce a comprehensive essay about a specialized topic your response is recognized as a first draft. You can receive a high score with an essay that contains some errors. See the Writing scoring guides (PDF) and read sample responses to help you understand how responses are evaluated.

Can I cancel my scores? You are given the option of canceling your scores at the end of your test session. You cannot cancel scores for individual sections of the test. Can I reinstate my canceled scores?

Yes, you can reinstate your scores if your request is received at ETS within 10 days of your test date, for a fee of US$20. Your reinstatement request must include your name, date of birth, daytime phone number, registration number and payment. You may fax or mail a written request to TOEFL Services. (See Contact Information.) Reinstated scores will be reported online approximately three weeks after receipt of your payment and will then be mailed to you and your score recipients. Can I request a rescore of my Speaking and/or Writing responses? Yes, you can request a rescore up to three months after your test date. You can make the request for rescoring of either the Speaking or the Writing section (US$60), or you can request rescoring of both the Speaking and Writing sections (US$120). Complete the Rescoring Request Form (PDF) and send it along with the required fee to the address on the form. If you are paying by credit/debit card, you can fax the form. The results will be available approximately three weeks after your payment is received. Who do I contact if there is a problem with my score report? Email toefl@ets.org or call ETS at 1-609-771-7100 (outside the United States and Canada) or 1-877863-3546 (United States and Canada), MondayFriday, 8 a.m.8 p.m., Eastern Time. Phones are busiest on Monday. Or call 1-609-771-7714 (TTY) 24 hours a day, seven days a week. After the Test What if my test is rescheduled or if there is a problem at the test site? Weather conditions or other circumstances beyond the control of the test administrator or ETS may require a delayed start or the rescheduling of your test. If your test session is cancelled or if it is later determined that your scores could not be reported, you can:

Retest free of charge or receive a full refund of the original test fee. Seek reimbursement from ETS for reasonable and documented expenses (for yourself only) associated with traveling to the testing site. To request reimbursement, contact TOEFL Services at toefl@ets.org within 30 days of your original test date. Reimbursement requests must include your:
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name date of birth mailing address daytime telephone number (United States residents) email address original test date registration number brief description of what occurred at the testing site

ETS will determine the appropriateness of the request. Approved reimbursements are made in U.S. dollars.

If I experience technical problems at the testing site, can I ask that my test be rescheduled? In rare instances, technical problems may require late starts and/or rescheduling of the test. If such an event at the test site makes it necessary for you to cancel your test session, or if it is later determined that your scores could not be reported, you can choose to retest for free or receive a full refund of the original test fee. What if I observe questionable or unacceptable behavior at the testing site? Please contact ETS as soon as possible to report any observed behavior that may lead to an invalid score for example, someone copying from another test taker, taking a test for someone else, having access to test questions or answers before the test or using notes or unauthorized aids. All information is held in strictest confidence.

Email: TSReturns@ets.org Phone: 1-800-353-8570 (United States and Canada) or 1-609-406-5430 (all other countries)

Does ETS ever cancel score reports? Yes, ETS cancels score reports for administrative errors (for example, improper timing, improper seating, defective materials and defective equipment), natural disasters or other emergencies, improper access to test content, identification discrepancies, misconduct, plagiarism and inconsistent performance across different parts of the test. Contact Information