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Cloud Codex, January 2011 Complimentary Copy
© 2011 THE 451 GROUP, LLC, TIER1 RESEARCH, LLC, AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
THE 451 GROUP: CLOUDSCAPE
TABLE OF CONTENTS
ABOUT CLOUDSCAPE 1
SECTION 1: WHAT IS THE CLOUD?
SECTION 2: CLOUD INFRASTRUCTURE ATTRIBUTES
Figure 1: Cloud Infrastructure Criteria . . . . . . . . . . . . . . . 3 2.1 VIRTUALIZATION AND HARDWARE INDEPENDENCE . . . . . . . . . 4 2.2 RAPID PROVISIONING AND SELF-SERVICE . . . . . . . . . . . . . 4 2.3 SCALABILITY AND ELASTICITY . . . . . . . . . . . . . . . . . 4 2.4 MULTI-TENANT ARCHITECTURES . . . . . . . . . . . . . . . . 5 2.5 DYNAMIC PRICING MODELS . . . . . . . . . . . . . . . . . . 5 2.6 PROGRAMMATIC MANAGEMENT INTERFACES . . . . . . . . . . . 6 2.7 PUBLICLY ACCESSIBLE . . . . . . . . . . . . . . . . . . . . 6
SECTION 3: DELIVERY MODELS: PUBLIC VS. HYBRID VS. PRIVATE CLOUDS
3.1 DIFFERENTIATING BETWEEN PUBLIC AND VIRTUAL PRIVATE CLOUDS AND INTERNAL PRIVATE CLOUDS . . . . . . . . . 7 Figure 2: Cloud Delivery Models . . . . . . . . . . . . . . . . . 7 3.2 PUBLIC CLOUD . . . . . . . . . . . . . . . . . . . . . . . 8 3.3 VIRTUAL PRIVATE CLOUD . . . . . . . . . . . . . . . . . . . 8 3.4 HYBRID CLOUD . . . . . . . . . . . . . . . . . . . . . . . 8 3.5 INTERNAL PRIVATE CLOUD . . . . . . . . . . . . . . . . . . . 9
SECTION 4: THE CLOUD STACK
4.1 SOFTWARE AS A SERVICE . . . . . . . . . . . . . . . . . . . 10 Figure 3: Software as a Service . . . . . . . . . . . . . . . . .10 4 .1 .1 Customer Relationship Management . . . . . . . . . . . . . 11 4 .1 .2 Enterprise Resource Planning . . . . . . . . . . . . . . . 11 4 .1 .3 Workforce Content, Communication and Collaboration . . . . . . .12 4 .1 .4 Business Process Management . . . . . . . . . . . . . . .12
THE 451 GROUP: CLOUDSCAPE i
© 2011 THE 451 GROUP, LLC, TIER1 RESEARCH, LLC, AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
4.2 PLATFORM AS A SERVICE . . . . . . . . . . . . . . . . . . . 12 Figure 4: Platform as a Service . . . . . . . . . . . . . . . . .13 4 .2 .1 Platform Management . . . . . . . . . . . . . . . . . .13 4.3 SOFTWARE INFRASTRUCTURE AS A SERVICE . . . . . . . . . . . . 14 Figure 5: Software Infrastructure as a Service . . . . . . . . . . . .14 4 .3 .1 IT Management as a Service . . . . . . . . . . . . . . . .15 4.4 INFRASTRUCTURE AS A SERVICE . . . . . . . . . . . . . . . . 16 Figure 6: Infrastructure as a Service . . . . . . . . . . . . . . .16 4 .4 .1 Compute as a Service . . . . . . . . . . . . . . . . . .16 4 .4 .2 Storage as a Service . . . . . . . . . . . . . . . . . . .17
SECTION 5: EXPANSION OF OUR CLOUD MODEL
Figure 7: Cloud security taxonomy . . . . . . . . . . . . . . . .18
APPENDIX: CLOUDSCAPE VENDORS BY SECTOR
INFRASTRUCTURE-AS-A-SERVICE (IAAS) . . . . . . . . . . . . . . . 20 Figure 8: Compute as a Service . . . . . . . . . . . . . . . . .20 Figure 9: Stand-Alone Cloud Storage . . . . . . . . . . . . . . .21 Figure 10: Platform-Attached Storage . . . . . . . . . . . . . . .22 PLATFORM-AS-A-SERVICE (PAAS). . . . . . . . . . . . . . . . . . 22 Figure 11: Paas From SaaS . . . . . . . . . . . . . . . . . .22 Figure 12: Stane-Alone PaaS . . . . . . . . . . . . . . . . . .23 SOFTWARE INFRASTRCUTURE-AS-A-SERVICE (SIAAS) . . . . . . . . . . 24 Figure 13: Problem Management . . . . . . . . . . . . . . . .24 Figure 14: System and Network Monitoring & Management . . . . . . .24 Figure 15: Resource Utilization, Capacity Planning and Billing . . . . . .25 Figure 16: Pre-Production . . . . . . . . . . . . . . . . . . .25 Figure 17: On-Ramps/CloudBrokers . . . . . . . . . . . . . . .25 Figure 18: Integration-as-a-service . . . . . . . . . . . . . . . .26
SCHEDULE OF CLOUDSCAPE LONG-FORMAT REPORTS
© 2011 THE 451 GROUP, LLC, TIER1 RESEARCH, LLC, AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
THE CLOUD CODEX
ALL RIGHTS RESERVED. The 451 Group defines cloud computing as an ‘externally delivered service. it is The 451 Group’s position that the term ‘private cloud’ obscures the broader cloud computing definition. LLC. We categorize cloud models by service delivery (public. provides detailed insight. 1 . automation. Within cloud computing. and then we reference seven cloud characteristics that enable us to better sift through the marketing noise and identify true cloud offerings. The 451 Group’s definition also highlights the distinction between service delivery THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. LLC. As highlighted above. etc.’ However. As a result. a service delivery and consumption model. contact us at: sales@the451group . To avoid this. private and hybrid) and the attributes of the technologies (virtualization. billing. adaptable and flexible services.com SECTION 1 What Is the Cloud? The 451 Group broadly defines cloud computing as a set of business models and technologies that enable IT functions to be delivered and consumed via a third party as a real-time service . CloudScape draws on the unique expertise of The 451 Group. With the cloud concept firmly embedded in marketing lingo across the technology landscape. and Tier1 Research. AND/OR ITS AFFILIATES. we define the consumption model. It is our fundamental belief that the cloud is. Insight is delivered via daily commentary. the leading analyst company covering hosting. A schedule of CloudScape long-format reports can be found at the end of this document . 451 CloudScape will continue to track the market for ‘cloud computing. analyst advisory services. TIER1 RESEARCH. To learn more about this service. advice and analysis targeting cloud practitioners.) that enable them to be consumed as low-cost. Moving forward.ABOUT CLOUDSCAPE CloudScape. long-format reports.’ while our Infrastructure Computing for the Enterprise (ICE) practice will continue to expand its coverage on cloud-enabling technologies. we use a two-tiered approach in defining a cloud-based offering: first. Internet infrastructure and IT services. we draw a distinction between external and internal delivery of IT services.’ or the practice of including many legacy products and services under a company’s cloud umbrella. utility and cloud computing. we constantly witness ‘cloudwashing. we have adapted our cloud coverage. with its 10-year history of in-depth analysis of grid. at its very essence.’ We acknowledge the existence of what the broader industry calls ‘private clouds. the interdisciplinary research and advisory program from The 451 Group and Tier1 Research. events and webinars. This highlights a subtle but important distinction.
THE CLOUD CODEX . Cloud computing changes the manner in which IT services are delivered. Each criterion can be evaluated individually. thereby changing the relationship between those that deliver IT and those that consume it. The 451 Group defines a cloud infrastructure by using a set of mutually supportive concepts or attributes. affordable and transparent way. and multi-tenancy is important to our definition only because it enables the technology to be delivered and consumed in a more flexible/adaptable. programmatic interfaces. but it is largely the software overlay that enables the seven attributes and changes the way technology is delivered and consumed. Through proper use of the criteria. Our definition of the cloud is highlighted graphically in Figure 1. That said. in fact. An evolution in infrastructure technologies toward automation. AND/OR ITS AFFILIATES. These criteria are designed primarily as a yardstick for examining and evaluating various types of cloud offerings. the result of a continuing trend over the last 15 years toward the industrialization of IT. accounting and billing granularity. and whether that offering. In addition. IT services enabled by hardware and software are repeatable rather than proprietary. ALL RIGHTS RESERVED. LLC. There are seven primary attributes that together constitute and define a cloud service infrastructure. We define the cloud as a service delivery model. What this means is that the ability to deliver specialized IT services can now be paired with the ability to deliver those services in an industrialized and pervasive way. In cloud computing. 2 © 2011 THE 451 GROUP. TIER1 RESEARCH. one can determine just how ‘cloudy’ an ostensible cloud computing or storage offering is. and there are clear dependencies. this new computing paradigm changes the manner in which users consume technology. with certain cloud properties being difficult to architect without the appropriate supporting attributes. The technology enablers are the same as in a traditional model. each criterion builds on the one before. LLC. virtualization.and consumption. and there are certainly gradations – each criterion isn’t an all-or-nothing proposition. qualifies as a cloud using objective metrics.
Apps We use these attributes as a yardstick for examining and evaluating various types of cloud offerings. ALL RIGHTS RESERVED. The seven criteria we use for this analysis to determine what is and what isn’t a cloud are examined below. and there are gradations – each criterion isn’t an all-or-nothing proposition. 3 . THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. Interface Public Cloud Internal Private Cloud Hybrid Cloud Virtual/Private Cloud Multi-Tenancy Automation Technology Enablers Network Compute Virtualization Scalability & Elasticity Storage Enterprise Apps Security Mgmt. Through these objective metrics. LLC. AND/OR ITS AFFILIATES. we can determine just how ‘cloudy’ a supposed cloud computing or storage offering is. and whether that offering qualifies as a cloud. LLC.SECTION 2 Cloud Infrastructure Attributes We examine each ‘cloud’ offering and assess its delivery and consumption model using these seven criteria (see Figure 1) that constitute and define a cloud product or service. Each criterion can be evaluated individually. TIER1 RESEARCH. FIGURE 1: CLOUD INFRASTRUCTURE CRITERIA Dynamic Pricing Models Publicly Accessible Rapid Provisioning & Self-Service Programmatic Mgmt.
except in extraordinary circumstances. the ability to scale memory. Similarly. This process typically includes exhaustive requirements gathering. properly designed cloud offerings provide the ability to scale loads both smoothly and dynamically. those users should be able to utilize the service without having to worry about details of hardware-level implementation. 2. with each user utilizing that service without regard to what other users are doing. and agility is tied tightly to the rapid provisioning of compute and storage resources. • A key benefit of the cloud is in how it enables agility. AND/OR ITS AFFILIATES.2 RAPID PROVISIONING AND SELF-SERVICE • In an enterprise IT or managed hosting environment.2. we believe that at a minimum. There can be significant variations in provisioning time depending on the sort of cloud service being provisioned: simpler services can be provisioned in minutes. 2. acquisition of hardware. LLC. How much must be done by the user for provisioning to be considered self-service? At The 451 Group. Self-service is also open to some debate. ‘virtualization’ refers more to the idea of hardware abstraction and user containment than it does to any specific operating system or application. the first criterion for an infrastructure cloud service is that it be virtualized and hardware independent. In this context. Specifically. the act of provisioning service should be executed without human intervention on the back end.3 SCALABILITY AND ELASTICITY • While conventional computing and storage architectures present a somewhat static and step-by-step approach to IT. TIER1 RESEARCH. THE CLOUD CODEX . • Self-service portals enable administrators to control and monitor all aspects of the provisioning operation. once the original relationship with the cloud provider – internal or external – is established. software building and a turnover phase. LLC. For these reasons. mass storage and CPU resources both upward and downward is extremely valuable.1 VIRTUALIZATION AND HARDWARE INDEPENDENCE • The most basic attribute of an infrastructure cloud service is that a massive amount of computing or storage resources can be applied to many users simultaneously. while more sophisticated services or first-time template configurations are typically provisioned in 30-45 minutes. installation and testing. 4 © 2011 THE 451 GROUP. server and storage provisioning can take weeks or even months. ALL RIGHTS RESERVED.
a cloud environment might have not only storage and compute resources. 2. on the other hand.• What is the difference between scalability and elasticity? A scalable offering is one that can grow or shrink without altering the basic and underlying architecture. Significant bandwidth consumption by one end user should not affect any other end user’s network performance or ability to scale their own bandwidth. memory and mass storage resources on the fly. This is a key hallmark of successful cloud computing. LLC. Successful cloud offerings. Elasticity. is an attribute experienced by the user. in the most basic sense – is the concept that IT users should be accurately charged for the server and storage resources that they consume. multi-tenancy is the ability to support not only multiple users on a single complex of servers and storage. Of course. in fact. must take this idea several steps further. each discrete computing environment must be invisible to users not associated with that environment and must not impinge on or affect other computing environments regardless of the circumstances. Another example in a similar vein would be an end user that installs complex firewall rule sets on the computing environment’s virtual firewall. virtual server crashes or the creation of arbitrarily large files or storage volumes. THE 451 GROUP: CLOUDSCAPE 5 © 2011 THE 451 GROUP. but also multiple organizational units and multiple logical groupings of computing and storage capabilities assigned to various users and organizations. regardless of error conditions. Cloud offerings may dynamically add and remove resources based on need rather than on configured values. but also associated virtual firewalls or other network elements. it is. AND/OR ITS AFFILIATES.4 MULTI-TENANT ARCHITECTURES • An absolute requirement for any true cloud offering. however.5 DYNAMIC PRICING MODELS • A dynamic pricing model – pay-as-you-go pricing. In the simplest case. 2. LLC. ALL RIGHTS RESERVED. a difficult requirement to meet. although such needs-based elasticity is still highly speculative in its execution because the ability of applications or processes to consume resources in an uncontrolled manner is a significant danger. which must continue to operate for many users without downtime or redesign. True multi-tenancy is not achieved if one user’s complex rule set invokes packet loss on other users sharing the same physical firewall. Accounting granularity is the idea that atomic units of IT utility must be isolated and charged for. In a more complex case. an end user with a single server or logical storage container must not affect others on the same physical infrastructure. • While this seems both basic and easy to implement. TIER1 RESEARCH. It’s the ability to use Web-based management interfaces to add or remove CPU. ‘Atomic’ in this sense means that specific capabilities need to be billed for on relatively short time frames. especially as cloud offerings become more sophisticated. .
Rather than manually provisioning that infrastructure every month.7 PUBLICLY ACCESSIBLE • One of the most controversial of the cloud criteria is the requirement that the cloud be publicly accessible. one way or another. That usually means the ability to provision and manage cloud resources through an API. this requirement applies only to the various sorts of public clouds. including the desire to resell public services. THE CLOUD CODEX . a script could be written that would handle the repetitive portions of the task. To be perfectly clear. LLC. including the use of carrier private-line services or IP VPN services. • That being said. 2. ALL RIGHTS RESERVED. TIER1 RESEARCH.2. end up being accessible publicly – even those that start out as purely private. 6 © 2011 THE 451 GROUP. An example of the latter would be the need to do end-of-month billing. and it is likely that many clouds will. publicly accessible means the ability to access and manage cloud resources over the public Internet. anything an end user can do with the Web management interface should also be doable through scripts or applications that end users could write themselves. reducing an hour’s work to mere seconds. rather than private clouds. • Why would an end user of a cloud offering wish to exert programmatic control over cloud resources? There are several possibilities. many carriers are touting the ability of public cloud services to be accessed via those methods as beneficial for reasons of both security and quality of service. integrate cloud service offerings into existing portals. AND/OR ITS AFFILIATES. It also does not preclude other mechanisms for accessing cloud resources. there is no better mechanism for accessing cloud services than use of the public Internet. Needless to say. In fact. This trend introduces additional security complexity to cloud offerings – as well as additional questions about availability – which can now include carrier networks along the path from end user to the cloud. LLC. Basically. This might require 40 server-equivalents and a significant amount of storage with a specific configuration.6 PROGRAMMATIC MANAGEMENT INTERFACES • One of the most sophisticated requirements for cloud offerings is the ability to manipulate and manage cloud resources through programmatic management interfaces. and script the provision (and de-provision) of large numbers of servers for batch processing. which would exist in the cloud only for a few days per month.
or to some partially limited variation. TIER1 RESEARCH. Access can be limited to users at a single enterprise that subscribes to the service. or can be accessible to anyone. The key differentiating characteristics between distribution models derive from service/asset ownership and control (how much users care about implementation) and who gets to access the service. In a completely private cloud computing service. while IaaS and PaaS enable higher tiers with internal resources. Instead. SaaS is a fully cloud-sourced capability. there are two main modes of distribution: private and public clouds – with a third called hybrid clouds. In a public cloud service. or some variation in between. . costs and the risks of implementation lie with the service provider. this market will be covered in depth by our ICE practice. When services are true commodities. management tools. This is dependent on the proprietary nature of the actual service being delivered. little attention THE 451 GROUP: CLOUDSCAPE 7 © 2011 THE 451 GROUP.SECTION 3 Delivery Models: Public vs. by a third party. FIGURE 2: CLOUD DELIVERY MODELS Internal Service SaaS Internal Service SIaaS Internal Service Internal Service PaaS IaaS Technology Enablers Public/Virtual Private Cloud Internal Service The service and its assets can be owned and controlled by the enterprise using the service. Hybrid vs. AND/OR ITS AFFILIATES. LLC. As shown in Figure 2. costs and risks lie with the customer. Private Clouds 3. definition of the service. Today. ALL RIGHTS RESERVED. The 451 Group does not include ‘private clouds’ in our CloudScape coverage. LLC. management tools. the assets.1 DIFFERENTIATING BETWEEN PUBLIC AND VIRTUAL PRIVATE CLOUDS AND INTERNAL PRIVATE CLOUDS Service providers will develop many distribution models based on users’ increasing demand for cloud services. definition of the service. the assets.
However. where enterprises. LLC. This is an IT capability offered as a service and is not hosted by its own organization. but does not require a fully functional internal private cloud. AND/OR ITS AFFILIATES. when a cloud service is unique (or provides some competitive differentiation/advantage) to a set of business partners. ensuring private access may be most important. A far more common scenario will be the more inclusive hybrid cloud. a customer’s data is not isolated from others’ data. or is proprietary in its capabilities. In a public cloud. make risk/reward decisions. ALL RIGHTS RESERVED. or ‘bursting.. 8 THE CLOUD CODEX © 2011 THE 451 GROUP. LLC. and a public cloud service is used for peak IT load. 3. The rule of cloudbursting is that it takes two to tango – the only genuine cloudbursting scenario is one in which an internal cloud at an enterprise is used for base IT load. such as stress testing. organizations will use managed hosting services in combination with public clouds – this is also an example of a hybrid cloud approach. TIER1 RESEARCH. 3. in essence. while mission-critical applications like financial management (i. it is implemented and delivered via a third party.2 PUBLIC CLOUD The public cloud is defined as a shared IT service provided to customers via the public Internet. while dynamic and bursty loads are handled by the public cloud service. The difference between a VPC offering and a public offering is that the hosting provider isolates a particular company’s data from other customers’ data. ERP) continue to live within the four walls of the organization. Instead.is actually given to who accesses the services. Whether to use a public or private cloud will likely be based on workload. There is significant confusion between the concepts of ‘cloudbursting’ and a hybrid cloud. Those organizations using hybrid cloud approaches will tend to put static and defined IT loads on internal or hosted servers or storage.e. . 3.4 HYBRID CLOUD Hybrid services – those with both private and public cloud computing elements – will likely be the predominant model as enterprises fail to move to either extreme on the public/ private continuum. which encapsulates the idea of combining internal IT resources with external clouds.3 VIRTUAL PRIVATE CLOUD A virtual private cloud (VPC) is a public cloud in that it is implemented and delivered via a third party and is accessible via the public Internet. In some cases. For example. an internal test-and-development private cloud service could begin to use services for a limited set of requirements in the public cloud.’ This requires significant coordination and integration.
9 . hardware. are synchronized and automatically update licensing schemes. the infrastructure team provides cloudlike IT infrastructure to the application development team (or any other IT team). In this model.. LLC. OS. LLC. application developers are required to work through the IT infrastructure operations team to procure and provision the development and production application platform (i. AND/OR ITS AFFILIATES. thereby allowing it to provision its own application platform.e. an enterprise may run a segment of its email population on a combination of SaaS and in-house servers. In a typical IT organization. and middleware) necessary to house a new application.The hybrid model allows end users to move between internally hosted software and an identical public cloud service.5 INTERNAL PRIVATE CLOUD An internal cloud is an IT capability offered as a service by an IT organization to its business using cloud-enabling technologies. 3. For example. ALL RIGHTS RESERVED. The seamless movement between internally hosted software and the public cloud requires that the in-house software and SaaS version have identical data models. For example. TIER1 RESEARCH. THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. IT organizations building highly virtualized environments can become infrastructure providers to internal application developers.
1 SOFTWARE AS A SERVICE SaaS is essentially a hosted application that is accessed through a Web browser. software on demand is typically run with a single. The 451 Group defines SaaS as the ongoing support of applications whose core value to the customer pertains to alleviating the maintenance and daily technical operation and support of business and consumer software. which are consumed in a one-to-many model by all contracted customers at any time. AND/OR ITS AFFILIATES. but without altering the source code. shared application instance (single-tenancy applications).SECTION 4 The Cloud Stack 4. THE CLOUD CODEX . FIGURE 3: SOFTWARE AS A SERVICE SaaS Customer Relationship Management Salesforce Automation Service Automation Marketing Automation Enterprise Resource Planning Accounting & Finance Human Capital Management Business Intelligence Supply Chain Management Content & Collaboration Business Process Management Web Analytics The SaaS provider delivers an application based on a single set of common code and data definitions. TIER1 RESEARCH. This definition does not include hosted application management (AM). Additionally. 10 © 2011 THE 451 GROUP. This approach is in contrast to the traditional application hosting model. ALL RIGHTS RESERVED. LLC. whereas SaaS is a newer model of Web-delivered software offered with a subscription instead of a traditional license. A major difference between hosted AM and SaaS is that hosted AM is designed for the management of traditionally licensed packaged applications. Customers may be able to extend the data model by using configuration tools supplied by the provider. in which the provider supports multiple application codes and multiple application versions or a customized data definition for each customer. LLC.
g. These resources include people.1 CUSTOMER RELATIONSHIP MANAGEMENT CRM applications automate the horizontal customer-facing business processes within an organization (e. • Sales force automation: SFA applications automate and manage sales account functions (e.4. 4. business performance management. supplier interaction. opportunity management. text mining and predictive analytics. The broad set of activities supported by ERP applications are enabled through multimodule application software. human capital management..1. These collaborative environments are typically based on a shared directory and messaging platform (Cisco WebEx Mail. lead tracking. inventory maintenance. self-service.g. business intelligence and supply-chain management. Also included in this category are stand-alone messaging. TIER1 RESEARCH. and risk management. marketing. live collaboration. and sales configuration. Included in this category are integrated collaborative environments that enable a framework for collaboration within an enterprise.. • Marketing automation: These applications automate various marketing functions within an organization. finances. capital. benchmarking. and team collaborative and conferencing applications. online analytical processing. The resulting applications can include product planning. and have been historically referred to as decision support systems. parts purchasing. These applications collectively serve to manage the entire lifecycle of a customer. These modules include accounting and finance.g. Business analytics technologies aid in the decision-making process. materials and facilities. THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP.. instant messaging. order tracking and reporting on resources. • Content and collaboration: Collaborative applications enable workers to share information and processes. • Business intelligence and analytics: These applications identify. account/contact information. LLC. sales. • Customer service automation: These applications automate the ongoing management of external customer relationships (e. conferencing. customer support and contact center). analyze and present business data to decision-makers. AND/OR ITS AFFILIATES. They also help an organization build and maintain customer relationships. financial and treasury. LotusLive Notes). 11 . field service and email response management). analysis and planning). • Accounting and finance: These applications are designed to support a number of functions including accounting.2 ENTERPRISE RESOURCE PLANNING ERP applications automate and optimize a broad set of activities that enable enterprises to more effectively manage their resources. Common functions of BI technologies include reporting. ALL RIGHTS RESERVED. LLC.1.
analyzing and providing access to data to help enterprise users make better business decisions.e. 4. including portals. storing. • Business intelligence: BI is a broad category of applications and technologies for gathering. and enable parties to expand their communications capabilities. Functions included here are enterprise content management tools (email management. 12 © 2011 THE 451 GROUP. 4.4 BUSINESS PROCESS MANAGEMENT The 451 Group defines BPM as software for automating and managing a business process. AND/OR ITS AFFILIATES.1. documents and data throughout a process. LLC. instant messaging. e-learning. deployment. pay and develop an organization’s global workforce. staff. Often included in HCM packages are core HR functions such as personnel records. This market covers a full spectrum of process automation software. records management and digital asset management) and collaborative tools including email. statistical analysis. ALL RIGHTS RESERVED. team collaboration and Web conferencing. query and reporting. search and information access. hosting and delivery). • Supply-chain management: These applications help with the management of material and information flow in a supply chain. BI applications cover the activities of decision-support systems. business process modeling and orchestration. forecasting and data mining. LLC.3 WORKFORCE CONTENT. with added multi-tenant elasticity and other cloud-enabling features.2 PLATFORM AS A SERVICE The 451 Group defines PaaS as an in-cloud platform for the development and deployment of cloud application software that is analogous to an on-premises application server. testing.1. Workforce offerings are focused on those tools that enable the sharing of content. 4. runtime. a hoster) for the infrastructure component.• Human capital management: Human capital management software is designed to help organize. and workflow software for moving people. such as user interaction software. data capture. PaaS offerings are designed to support the entire application development lifecycle. COMMUNICATION AND COLLABORATION The 451 Group defines workforce applications as software that facilitates collaboration – either internally or externally – with partners. and we include various elements in our platform management segmentation (development. HCM software automates business processes that cover the entire span of an employee’s relationship with the organization. benefits administration and compensation. OLAP. Included in this category are vendors that provide the entire stack of PaaS functionality and those that partner with a third party (i.. THE CLOUD CODEX . TIER1 RESEARCH.
ERP migrations. test and deploy services in production. demonstrations. This includes on-demand IT environments for test and development. SaaS-attached PaaS arrangements – where a central application provides a critical mass of users. on-ramp providers may offer prepackaged. • On-ramps and cloud brokers: The capabilities of on-ramp service providers are designed to move services into production by reducing potential variations and minimizing risk. 4. LLC. IT operations. whose Force. In addition to offering a console from which users can manage their cloud deployments. This component of the PaaS landscape is dominated by SaaS providers like salesforce. TIER1 RESEARCH.2. cloud-ready templates for commonly used server and application configurations. on-ramps and cloud brokers.com. and integration as a service. • Preproduction: Preproduction is an umbrella cloud segment that includes vendors that build cloud-based copies of existing IT environments. A brief discussion of each category is provided below.1 PLATFORM MANAGEMENT Platform management broadly refers to software that enables the provisioning and utilization of cloud environments. ALL RIGHTS RESERVED. deploy and deliver SaaS applications and house development environments as a proxy for regular IT infrastructure. com offering leverages its existing platform to build. In the context of external cloud services. We dissect the platform management segment into three categories: preproduction. On-ramp provider offerings manage the resources required to package. subject to tight controls. the difference is that all the operational responsibilities are in preparation for THE 451 GROUP: CLOUDSCAPE 13 © 2011 THE 451 GROUP. and other smaller applications attach themselves – have proved more popular than stand-alone offerings. LLC. proofs of concept and sales evaluations.FIGURE 4: PLATFORM AS A SERVICE PaaS PaaS from SaaS Stand-Alone Platform Management Pre-Production On-Ramps & Brokers Integration as a Service The most commercially successful PaaS offerings are those in which multiple applications can share resources and user information. build. training. Several vendors in this category evolved from the test lab automation market and have expanded their wares for a cloud world. . AND/OR ITS AFFILIATES.
Oracle. 4. THE CLOUD CODEX . The SIaaS layer includes management and security software delivered as a service. ALL RIGHTS RESERVED. We see this sector further evolving with activity from data management heavy hitters like IBM. AND/OR ITS AFFILIATES. which was delivered on Amazon EC2 at the tail end of 2009 in a bid to provide facilities for data integration – and data quality and profiling.com’s CRM applications being the most popular in the latter category. SAP BusinessObjects and SAS Institute. Cloud brokers are a bit different in that they provide a value-added economic function when matching workloads to a best execution venue. are focused on managing. SIaaS is different from SaaS only in that the applications are not enterprise applications but. LLC. instead.3 SOFTWARE INFRASTRUCTURE AS A SERVICE SIaaS stands for software infrastructure as a service. too – as flexible. Microsoft. Informatica is one of the integration-as-a-service frontrunners. having unveiled – as 2009 drew to a close – its first PaaS offering in the shape of a multi-tenant enterprise integration stack for the creation of reusable data-integration and data-quality mappings. applications are delivered and consumed in the same manner. with some players already expanding into other cloud layers. • Integration as a service: Integration as a service started out as the integration of on-premises applications with their SaaS peers – salesforce. Capacity Planning & Billing Problem Management 14 © 2011 THE 451 GROUP. It’s an emerging market. LLC.running a service external to the enterprise – not internal. TIER1 RESEARCH. Pervasive Software is the other vendor leading the integration-as-a-service charge via its DataCloud hosted multi-tenant integration platform. In SIaaS and SaaS. FIGURE 5: SOFTWARE INFRASTRUCTURE AS A SERVICE SIaaS IT Management as a Service Security System & Network Monitoring & Management Resource Utilization. monitoring and securing the IT infrastructure. elastic services.
Billing systems must be cloud-aware. It’s a mathematically complex and difficult task. LLC. like granular billing and nonphysical assets. as well as resource accounting software or resource utilization and billing. resource utilization. There is simply no way to utilize a general IT billing system because many of the concepts. there can be no cloud. multisystem (virtual or physical) and multivendor/OS environments. AND/OR ITS AFFILIATES. performance tracking or monitoring. ALL RIGHTS RESERVED. media conversion.3. Billing functions are often bundled into a broader cloud product. therefore. The goal is to identify the root cause of an application slowdown – the particular server misconfiguration or network device outage that is causing one part of the website to hang. search indexing and other compute-intensive workloads and maintenance tasks. so. capacity planning and billing: Resource utilization enables companies to better utilize server resources by running workloads that are flexible as to when they are run alongside primary applications. if not unique to the cloud. The most effective way to monitor cloud workloads without heavy overhead is with monitoring tools that are themselves cloud services. functionality tends to mainly be focused on monitoring and performance analysis. simply stated. As for billing and chargeback capabilities. capacity planning and billing. performance data analysis. and the analytics packages that have evolved for in-house enterprise applications will need even more sophisticated capabilities to meet the needs of a multi-tenanted. • Resource utilization. Because much of the operational data from a service provider is abstracted from the end user. Web crawling. data analysis. and simulation software. the billing vendors included in our analysis are limited to those with a stand-alone billing capability. Cloud analytics tools are used to ensure that performance data can be accurately measured and interpreted. A good analytics or diagnostic tool runs algorithms over the performance-monitoring products to detect correlations. TIER1 RESEARCH. These can be workloads such as reporting. These analytics tools must be able to analyze multitier. This enables customers to establish new workload and capacity management strategies based on previous events. capacity planning. LLC. and problem management. IT management as a service consists of three subsegments: systems and network monitoring/management. as well as service-level management.1 IT MANAGEMENT AS A SERVICE IT management software in a traditional environment is typically used for systems and network management. • Systems and network monitoring & management as a service: Cloud monitoring tools drill down from the application code through the VM to the underlying physical server and network layer. are. without them. THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. Capacity-planning vendors provide insight into the cloud environment. 15 .4. cloudbursting environment. then nearly so.
The 451 Group defines IaaS as a shared IT infrastructure (compute and storage) architecture provided through on-demand services. 4.g. IaaS relies heavily on server virtualization. LLC.. ALL RIGHTS RESERVED. This category includes IT helpdesk applications and related problem determination and resolution applications. priced via a consumption-based model. Services at this layer may include any combination of hosting and storage. AND/OR ITS AFFILIATES. 16 © 2011 THE 451 GROUP. One of the leading players in this space. highlighting the power of the cloud and the fact that customer adoption is growing fast. CaaS providers offer the ability to rent rather than own IT resources. storage. LLC. storage. At its simplest. datacenter space. has gained significant traction. THE CLOUD CODEX . Amazon.4 INFRASTRUCTURE AS A SERVICE The IaaS layer consists of virtual or physical hardware resources (e. via a virtualized environment paid for by end users on an on-demand basis. compute. network equipment.. records and manages problems related to the IT infrastructure and operations. including knowledge bases. Event management tools automate the analysis and response of the systems to non-scheduled system and application events. we delineate revenue by compute-as-a-service (CaaS) and storage-as-a-service (StaaS) offerings. This cloud computing layer involves the delivery of virtual or physical resources as a service. FIGURE 6: INFRASTRUCTURE AS A SERVICE IaaS Compute as a Service Storage as a Service 4. etc. TIER1 RESEARCH.• Problem management: Problem management software tracks. network) offered as a service. OS. IaaS vendors provide raw physical capacity for cloud computing. event correlation and root-cause analysis software. Under the IaaS banner.1 COMPUTE AS A SERVICE CaaS is the provisioning of computing resources (access to raw compute or server capacity) on demand. where usage is metered similar to a utility. Included in this segment are event management applications. IaaS vendors provide outsourced servers. and event-action engines. IaaS is about providing pooled computing and storage services to users.4.
etc. Cloud storage services generally have two defining characteristics: capacity is offered and billed for on an on-demand basis. 17 . TIER1 RESEARCH.2 STORAGE AS A SERVICE StaaS represents a new way of delivering storage capacity to individuals. StaaS involves the ability for applications to invoke various common reusable functions across heterogeneous storage provided as a service to achieve functions like thin provisioning. and storage is provided by and often located at a third-party service provider. ALL RIGHTS RESERVED. virtual tape.4. de-duplication. replication. tiered storage. businesses and their applications. THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. LLC.4. LLC. Such services are consumed via a consumptionbased model. where usage is metered similar to a utility. AND/OR ITS AFFILIATES.
Updates to this document will be synchronized and reflected in our Market Monitor: Cloud Computing forecasting process. disaster recovery and archiving are distinct services. we believe cloud storage and online backup. THE CLOUD CODEX . In this section. will our research coverage. we will leverage this document as a means to define the ongoing evolution of the cloud computing market.SECTION 5 Expansion of Our Cloud Model As the cloud computing market evolves. and the cloud is no exception. many online backup. FIGURE 7: CLOUD SECURITY TAXONOMY Cloud Security Identity & Entity Security as a Service Data & Information Security as a Service Application Security as a Service Host/Endpoint Security as a Service Network Security as a Service Security Management as a Service • Online backup and disaster recovery: At present. planned and pragmatic way. • Cloud security: Security permeates every layer and aspect of technology. We are focused first on quality. The following represents the expected additions to our coverage of the cloud computing market. In light of this. too. This document and further iterations of it will complement the efforts of our Market Monitor organization. we expect these sectors to merge – indeed. 18 © 2011 THE 451 GROUP. however. disaster-recovery and archiving providers are now reinventing themselves as ‘cloud storage’ providers. We are currently in the process of filling out our coverage of other components of the cloud stack. AND/OR ITS AFFILIATES. These efforts will bring the vendor total in our cloud database to more than 250. ALL RIGHTS RESERVED. TIER1 RESEARCH. LLC. breathing document that will expand as the cloud market expands. Over time. then broadness and deepness of individual market coverage. In building out our cloud model at The 451 Group. We are focused on building out coverage of the pervasive cloud computing market in a focused. This section covers the likely trajectory of our research coverage moving forward. Our cloud security market sizing will examine security delivered and consumed as a service and will include an analysis of the categories listed below. we highlight markets – both established and emerging – that we plan to begin covering. spanning more than 17 segments. It is important to note again that this is a living. so. LLC. we are concerned first with creating a rigorous process through which we identify ‘true cloud offerings’ in the market.
SaaS and enabling technologies has been included where appropriate. but not quite there yet. content distribution (Amazon CloudFront. IaaS. CSC. Unisys. BPC providers include Internet-age pureplay providers like PayPal and older traditional providers like ADP. the client receives not only an application but an entire managed process. will be included in future cloud Market Monitor reports. which have infused their offerings with cloud-enabling technologies. THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. Microsoft SQL Data Services). Accenture. Capgemini and HP/EDS have launched cloud services divisions. a detailed analysis of the application development services sector. These sectors are either in the early stages with few competitors and unclear plans for those that are participating. if warranted. while there is activity in these areas. • Business process clouds: Business process clouds (BPCs) are externally provisioned. and some have inked partnerships with cloud service providers to cater to client demand for cloud understanding and implementation. There are a few examples. we include data management (Amazon SimpleDB. revenue generated by the aforementioned vendors via PaaS. While services revenue is not included in this analysis. the service provider manages the direct business inputs as well as business processes. The biggest difference between SaaS and BPCs is that with a BPC. one-to-many business process services based on highly standardized processes defined in a one-to-many technology platform. Limelight Networks) and messaging (Amazon Simple Notification Service and VMware’s Rabbit Technologies). AND/OR ITS AFFILIATES. • Application development services: Under application development services. beginning with consulting and systems integration. • Industry-specific cloud: We expect to see more in the way of industry-specific clouds. IT services vendors such as IBM. These service providers will largely operate in a broad set of differentiated niche markets. or on the way to becoming what we consider a true cloud service. LLC. TIER1 RESEARCH. 19 . LLC. Therefore.• Cloud services: Another category that will be included in the next iteration of our cloud analysis is cloud services. Akamai. including Accenture’s Navitaire revenue management platform for the airline industry. Here. ALL RIGHTS RESERVED.
NC Louisville.com IBM iomart Joyent KDDI Layered Tech Logicworks Macquarie Telecom Navisite NetMagic NTT OpSource Oracle Peak 10 Seattle. CA Tokyo. NC EC2 Flexible Cloud Server Synaptic CaaS Real Time Infrastructure Virtual Coud Virtual Datacenter Service InstantOn Carrenza Infrastructure Services CloudCentral Servers Cloud Infrastructure Services Trusted Cloud Public Cloud DEP & CPR Cloud Hosting PrimaCloud FlexiScale Gandi Cloud VPS EDS FlexSafe Cloud Stratus Trusted Cloud Cloud VPS/Enterprise Blue Cloud CloudXtra & CloudSure SmartMachines & SmartDataCenter KDDI Cloud Server Service GridLayer Logicworks Enterprise-Class Cloud Cloud Services NaviCloud CloudNet. LLC. Spain Dallas. VA Reading. India Tokyo. MA Mumbai. TX 20 © 2011 THE 451 GROUP. WA La Rioja.APPENDIX CloudScape Vendors by Sector INFRASTRUCTURE-AS-A-SERVICE (IAAS) FIGURE 8: COMPUTE AS A SERVICE VENDOR HEADQUARTERS PRODUCT Amazon Arsys AT&T Attenda BlueLock British Telecom Carpathia Carrenza Cloud Central Colt CSC DediPower Digital Ribbon ElasticHosts ENKI Flexiant Gandi Hewlett-Packard (EDS) Hosted Solutions Hosting. TIER1 RESEARCH. IN London. UK Indianapolis. France Palo Alto. Australia Andover. CA Charlotte. ALL RIGHTS RESERVED. Australia London. UK Falls Church. FL London. UK Paris. UK Mountain View. THE CLOUD CODEX . AND/OR ITS AFFILIATES. CA Livingston. UK Sausalito. VA London. Japan Plano. KY Armonk. NY Glasgow. PrivateCloud NTT America Cloud OpSource Cloud Hosting Cloud Compute Peak 10 Cloud Plus Horizon Data Center Solutions Plano. TX New York. UK Ashburn. UK Orlando. TX London. NY Sydney. CA Redwood Shores. CloudServe. LLC. UK Canberra. CA Raleigh. Japan Santa Clara.
ServePath SoftLayer Technologies Star Technology Services SunGard SymetriQ TDS (VISI) Terremark ThinkGrid UK2 Group Unisys United Internet (1 & 1 ) Verizon Business Virtustream Vitacore Systems Voxel Wipro San Antonio. NJ Bethesda. LLC. NY Bangalore. UK London. MD Ashburn. Switzerland Bangalore.NET Unisys Secure Cloud Dynamic Cloud Server CaaS Cloud Services: IaaS Public Cloud Solutions VoxCLOUD The Wipro Cloud Cloud Storage FIGURE 9: STAND-ALONE CLOUD STORAGE VENDOR HEADQUARTERS PRODUCT AT&T CSC Egnyte Nasuni Nirvanix PEER 1 Hosting Swisscom Wipro (Infocrossing) Zetta Dallas. CA Synaptic Storage CloudExchange Egnyte Local Cloud Nasuni Filer Nirvanix Storage Delivery Network CloudOne Swisscom Cloud Services Cloud Storage Zetta Virtual Volume Online THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. FL London. VA New York. India Cloud Servers & Cloud Sites Cloud Solution Savvis Cloud Compute Hosts Unlimited GoGrid Cloud CloudLayer The Star Platform Hosting365 SymetriQ Cloud VISI ReliaCloud vCloud Express/Enterprise Cloud ThinkGrid Cloud Services VPS. Ireland Edinburgh. CA Town & Country. Ltd. UK San Francisco. Germany Basking Ridge. MN Miami. TIER1 RESEARCH. UK Dublin. BC Worblaufen. India Sunnyvale. PA Montabaur. LLC. AND/OR ITS AFFILIATES. TX Gloucester. ALL RIGHTS RESERVED. 21 . CA Vancouver. TX Falls Church.Rackspace RagingWire Savvis SDT. UK Eden Prairie. MO Ascot. CA Natick. CA Dallas. VA Mountain View. TX Sacramento. MA San Diego. UK Blue Bell.
AND/OR ITS AFFILIATES. CA Sunnyvale. WA Andover. TX Miami. MO San Francisco. CA Palo Alto. ALL RIGHTS RESERVED.com Coghead ClearPath Solutions 22 © 2011 THE 451 GROUP. PA Basking Ridge. CA Dallas. NY Glasgow. Spain Mountain View. UK Sausalito.FIGURE 10: PLATFORM-ATTACHED STORAGE VENDOR HEADQUARTERS PRODUCT Amazon Arsys Google Hosted Solutions IBM iomart Group Joyent Layered Tech Microsoft NaviSite NTT Rackspace Salesforce.com Project Spirit GoGrid Cloud Hosting CloudLayer Storage vCloud Express/Enterprise Cloud Unisys Secure Cloud Verizon Cloud Storage PLATFORM-AS-A-SERVICE (PAAS) FIGURE 11: PAAS FROM SAAS VENDOR HEADQUARTERS PRODUCT Adobe Appian Google Intalio Intuit NetSuite Relational Networks (Long Jump) Salesforce. TIER1 RESEARCH. CA Town & Country. NJ Amazon S3 Cloud Storage AppEngine & Big Table Stratus Cloud Storage Smart Business Storage Cloud iomart Cloud SmartMachine & SmartDataCenter LT Depot Azure & SSDS NaviCloud Cloud Files CloudFiles Force. LLC. MA Tokyo. CA Mountain View. PA LiveCycle ES2 Appian Anywhere AppEngine Intalio Cloud PaaS Inuit Partner Platform SuiteCloud Long Jump Force. THE CLOUD CODEX .com Savvis Servepath SoftLayer Technologies Terremark Unisys Verizon Business Seattle. VA Mountain View. LLC. TX San Francisco. CA Plano. CA San Francisco.com SAP (Coghead) Unisys San Jose. FL Blue Bell. NC Armonk. CA Reston. TX Redmond. CA San Mateo. WA La Rioja. Japan San Antonio. CA Walldorf. CA Raleigh. Germany Blue Bell.
UK Putten. CA Carlisle. NY St. Netherlands San Francisco. CA Redmond. NY Pleasanton. WA San Francisco. AND/OR ITS AFFILIATES. CA San Mateo. NY Sausalito. PA Bellevue. WA MongoDB CloudIQ Compute Bungee Connect Caspio Bridge Elastic cloud platform Monterey Platform Cordys Platform Dabble DB DataWeb Platform Cloud Services Platform Etelos Platform Morph Application Platform eXtreme Application Platform (XAP) GridGain Heroku Rational Application Developer Smart Platform uniPaaS Cloud Application Platform Azure BPM PaaS Qrimp Rollbase Cloud Platform ARISalign Elastic Java App Platform for EC2 TeamHost Platform SpringSource QuickStart WorkXpress 5GL Platform Xeround THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. WV Palo Alto. 23 . MA Muskogee. NM Edinburgh. CA Corrales. UT Mountain View. CA El Segunda. TIER1 RESEARCH. CA Seattle. Germany Seattle. CA Darmstadt. OK Saratoga. CA Armonk. WA Morgantown. CA New York. CA San Francisco. WA Cambridge. CA Or Yehuda. Israel Redwood City. CA San Francisco. LLC. LLC. ALL RIGHTS RESERVED.FIGURE 12: STANE-ALONE PAAS VENDOR HEADQUARTERS PRODUCT 10gen Appistry Bungee Caspio Cerelink CloudSoft Cordys DabbleDB DataWeb Engine Yard Etelos G2iX GigaSpaces GridGain Systems Heroku IBM Joyent Magic Software Makara Microsoft Pegasystems Qrimp Rollbase Software AG Stax Virtual Global VMware WaveMaker WorkXpress Xeround New York. MO Orem. Louis.
SOFTWARE INFRASTRCUTURE-AS-A-SERVICE (SIAAS) IT Management as a Service FIGURE 13: PROBLEM MANAGEMENT VENDOR HEADQUARTERS PRODUCT Altair BMC CA Technologies Cloudscale Hewlett-Packard IBM Majitek Troy. GA Appistry CloudIQ Manager Service Insurance Nimsoft & eHealth Cloud Monitoring Gomez Cloud Ready Monitoring enStratus Cloud Management Cloud Assure Tivoli Monitoring Management Suite Monitoring as a Service Monolith AutoPilot M6 Suite RPM OpTier BTM Suite Transaction Performance Management (TPM) Puppet FogLight Tap In Cloud Management Services WaveMaker Cloud Edition Ylastic 24 © 2011 THE 451 GROUP. THE CLOUD CODEX . Charles. LLC. NY San Mateo. MO Houston. IL Melville. CA Armonk. NY Redwood Shores. TIER1 RESEARCH. NY Detroit. AND/OR ITS AFFILIATES. CA Palo Alto. CA Portland. TX Islandia. IL San Francisco. MI Iselin. NJ Minneapolis. TX Islandia. NY Melbourne. CA St. LLC. ALL RIGHTS RESERVED. Australia PBS Works BSM for Cloud Computing Service Desk Manager On-Demand Cloudcel Service Manager Service Request Manager CloudSystem FIGURE 14: SYSTEM AND NETWORK MONITORING & MANAGEMENT VENDOR HEADQUARTERS PRODUCT Appistry BMC CA Technologies Compuware eG Innovations enStratus Networks Hewlett-Packard IBM ManageEngine Monitis Monolith Nastel Technologies New Relic OpTier Precise Puppet labs Quest Software Tap in Systems WaveMaker Ylastic St. OR Buffalo Grove. MN Palo Alto. NY Pleasanton. CA Atlanta. MI Houston. NY San Francisco. CA New York. CA San Jose. CA San Francisco. CA Armonk. Louis.
CA Esslingen. CA Zürich. UK Redwood City. CO Armonk. CA Redwood City. Germany Cupertino. CA Waltham. CA Redwood City. WA Santa Clara. CA Mountain View.com CloudBroker CloudKick CloudSwitch Redwood City. CA Burlington. Louis. PA Newton. LLC.FIGURE 15: RESOURCE UTILIZATION. ALL RIGHTS RESERVED. MA Vancouver. CA Brisbane. UK Sterling. Alberta Palo Alto. MO London. CA Austin. UK Santa Clara. Switzerland San Francisco. TIER1 RESEARCH. LLC. CA Seattle. TX Menlo Park. CA Aria Billing & Payments cloudMQ Cloud Silverline MetraNet Subscription Billing SatoriAnalytics Vindicia Z-Billing Platform Management FIGURE 16: PRE-PRODUCTION VENDOR HEADQUARTERS PRODUCT LoadStorm IBM Hatsize Hewlett-Packard SOASTA Quest (Surgient) CloudShare (IT Structures) SkyTap Citrix (VMLogix) Collabnet Aptana (Cloud Connect) Cloud Testing Neustar (BrowserMob) Dillon. AND/OR ITS AFFILIATES. NY Calgary. MA AbiCloud CloudIQ Manager VDC public enterprise cloud AppLogic CloudStudio Cloud Stack CloudBroker Hybrid CloudKick CloudSwitch Enterprise THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. BC Los Gatos. PA Bedford. CA St. 25 . VA LoadStorm IBM Smart Business Development & Test Cloud TrueLab Cloud Assure CloudTest Quest Cloud Automation Platform (Hosted Offering) CloudShare SkyTap LabManager Cloud Edition TeamForge Aptana Studio Cloud Testing Load Testing FIGURE 17: ON-RAMPS/CLOUD BROKERS VENDOR HEADQUARTERS PRODUCT Abiquo Appistry British Telecom CA Technologies Cloud Services Cloud. CAPACITY PLANNING AND BILLING VENDOR HEADQUARTERS PRODUCT Aria Systems Freedom OSS Itheon Librato MetraTech Monexa SatoriTech Vindicia Zuora Media. CA San Mateo. CA Alresford.
CA Toronto. Ontario Goleta. WA Armonk. ALL RIGHTS RESERVED. CA Austin. UK Markham. Belarus Berwyn. Germany VPN-Cubed CycleCloud Dynect Platform Elastra for Amazon Web Services SpotCloud (excluding ECP software) Ubuntu Enterprise Cloud Freedom OSS Cloud On-Ramp IMOD The OnApp platform Platform Cluster Manager Cloud Management Platform rPath TIBCO Silver (On-Ramp) Univa UD Zimory FIGURE 18: INTEGRATION-AS-A-SERVICE VENDOR HEADQUARTERS PRODUCT Apatar Boomi HubSpan IBM Informatica Jitterbit MuleSoft Pervasive (Data Cloud) SnapLogic Talend TIBCO Minsk. IL Bonn. IL Hicksville. CA Los Altos. CA Oakland. THE CLOUD CODEX . PA Seattle.CohesiveFT Cycle Computing Dyn Inc Elastra Enomaly Eucalyptus Systems Freedom OSS Kaavo OnApp Platform Computing RightScale rPath TIBCO (DataSynapse) Univa UD Zimory Chicago. NC Palo Alto. CA San Francisco. PA Stamford. CA Newtown. CA Raleigh. TIER1 RESEARCH. AND/OR ITS AFFILIATES. CA Lisle. TX San Mateo. LLC. LLC. NH San Francisco. NY Redwood City. CT London. CA Palo Alto. CA Apatar AtomSphere Business Integration in the Cloud Cast Iron Cloud 9 Jitterbit Mule Data Integrator Data Cloud Data Integration Platform Data Integration TIBCO Silver 26 © 2011 THE 451 GROUP. Ontario Santa Barbara. NY Manchester.
market drivers. As the smartphone and tablet take more overall computing share from laptops and desktops. pay-per-use e-discovery without extensive capex investment or IT infrastructure. The cloud presents an opportunity to expand the reach of these products. THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. adoption trends and inhibitors. particularly for enterprise customers. Cloud E-Discovery (November 2010) Analysts: Kathleen Reidy and Nick Patience Hosted and SaaS e-discovery offer new options for the enterprise. Upcoming topics and delivery dates are subject to change at any point without notice. and highlights where the industry stands in this period of transition. AND/OR ITS AFFILIATES. the need for MDM will only accelerate. as more customers look to in-source the process or coordinate among service and legal teams. self-service. 27 . with access to sales and support from large MSPs and mobile operators. hosted and SaaS options can provide an attractive on-ramp for on-demand. Mobile Device Management in the Cloud (November 2010) Analyst: Chris Hazelton As smartphones and tablets drive deeper into the enterprise. It includes analysis of the economics of mobile cloud computing and detailed vendor profiles. This report offers a market overview of e-discovery hosted inside and outside the firewall.SCHEDULE OF CLOUDSCAPE LONG-FORMAT REPORTS Below is the working calendar of CloudScape reports. regulations and the management of mobile applications will continue to drive demand for mobile device management. LLC. It focuses on the benefits and risks of cloud e-discovery. Cloud-based MDM will provide a low-cost alternative to on-premises offerings. IT needs to provide the tools necessary to manage these devices. For early enterprise adopters. Security requirements. TIER1 RESEARCH. While the broader market continues to determine risk tolerance for both cloud adoption and internal e-discovery outsourcing. with several small players in this market. ALL RIGHTS RESERVED. ESI is already being hosted in private and public clouds by law firms and providers. including some already completed and others to be delivered in 2011. But enterprise MDM has yet to hit its stride. LLC. current vendor and service-provider offerings and the future direction of the market. This report examines the economic drivers behind cloud-based MDM.
2011 (March 2011) Analyst: Sean Hackett In determining the state of the SaaS market.Cloud Computing Is Set To Reshape the Asia-Pacific ICT Market (December 2010) Analyst: Agatha Poon The markets of Asia-Pacific hold immense opportunities for exploitation and growth in cloud computing. Vietnam) and the developing giants of the region (China and India). 28 © 2011 THE 451 GROUP. Nevertheless. LLC. evaluate the role of hosting companies and telecom providers in shaping the competitive landscape. we have surveyed traditional and emerging software providers. because most of today’s attacks are focused on the applications. THE CLOUD CODEX . In this report. It assesses big-picture trends in the market and highlights what they mean for certain competitive segments. ALL RIGHTS RESERVED. In addition. The State of SaaS. TIER1 RESEARCH. there is great diversity among individual markets. and discuss the top challenges that service providers face when providing various cloud services. The resulting analysis provides readers with a comprehensive view of multiple software segments and a barometer on adoption of this fast-growing delivery model. Elevation: Application Security’s Rising Importance in Cloud Computing (March 2011) Analyst: Wendy Nather Now that the network and platform layers are becoming increasingly commoditized and outsourced. we examine the evolution of cloud computing in Asia-Pacific. to the highly developed and mature markets (Japan. we review key market trends that affect the continued development of cloud computing in both developed and developing Asia. which means that all of those need to be secured. Malaysia. The report also includes a five-year SaaS market forecast. Korea). LLC. and discusses ways to sort out the cloud from the vapor. together with current and potential users. AND/OR ITS AFFILIATES. the whole cloud computing model requires applications to run the platforms that run the applications (and so ad infinitum). Australia. This report dives into the target-rich environment of application security. about their plans. from the underdeveloped Asian markets (Indonesia. In addition. the enterprise’s span of security control is being forced up the stack – which is a good thing. identify key demand trends. This report examines SaaS adoption across multiple application segments.
as well as our take on where we think telcos will best fit in the changing cloud ecosystem. including IT management and security functions delivered as a service. 2011 (May 2011) Analyst: Sean Hackett In determining the state of the SIaaS market.The State of SIaaS. and current and potential users about their plans. together with current and potential users. We address what this means for competitors across the entire cloud stack (SaaS. It includes a five-year SIaaS market forecast and highlights big-picture trends that are impacting the market’s development. threatening to marginalize them. This report serves as a barometer on adoption and the state of change in the PaaS market. The resulting analysis provides readers with a comprehensive view of multiple software segments and a barometer on adoption of infrastructure applications. It assesses big-picture trends and highlights what they mean for various segments. ALL RIGHTS RESERVED. SIaaS. THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. cloud computing will have a lasting effect. 2011 (June 2011) Analysts: William Fellows and Sean Hackett In determining the state of the nascent PaaS market. This report examines SIaaS adoption across multiple segments. In addition. Telecom Providers’ Activity in the Cloud (May 2011) Analyst: Agatha Poon The market for traditional telcos is changing dramatically. IaaS). service providers. the report profiles key vendors and market segments and tracks the competitive landscape’s trajectory. In addition. This report examines the cloud activities of several global telecom firms and provides an overview of their current capabilities and plans. about their plans. AND/OR ITS AFFILIATES. identifying areas most likely to be disrupted by the cloud service-delivery model. 29 . It also contains market-share analysis of the top competitors in the space. we have surveyed software vendors. The State of PaaS. Unlike other technology trends that come and go. The incumbent telecommunications firms are under increasing pressure from all ends. the report profiles key vendors and market segments and tracks the competitive landscape’s trajectory. TIER1 RESEARCH. which is rapidly expanding to encompass the entire application development lifecycle. identifying areas most likely to be disrupted by the cloud servicedelivery model. The resulting analysis provides readers with a comprehensive view of the PaaS application development model. LLC. we have surveyed software vendors and service providers. The report also includes a five-year PaaS market forecast. LLC.
The potential for profit and the inability of the traditional players to compete has driven increased competition. TIER1 RESEARCH. the report profiles key vendors and segments and tracks the competitive landscape’s trajectory. This report examines leading traditional and emerging ISVs across a number of software segments and highlights their cloud activities. ISV Activity in the Cloud (September 2011) Analyst: William Fellows The market for traditional ISVs is changing dramatically. traditional players face the perils of disruption if they don’t become service providers. 30 © 2011 THE 451 GROUP. LLC. cloud computing will have a lasting effect. AND/OR ITS AFFILIATES. As a result. As a result. broader services firms (including hosting providers. and current and potential users about their plans. and where we think they will move next.The State of IaaS. ALL RIGHTS RESERVED. Unlike other technology trends that come and go. while emerging players can capture the explosive growth associated with entrance to a changing market. This report examines IaaS adoption across multiple segments. This report examines leading traditional and emerging managed service players and highlights their cloud activities. cloud computing will have a lasting effect. we have surveyed traditional hardware providers. Global IT Service Providers’ Activity in the Cloud (October 2011) Analyst: Sean Hackett The market for traditional managed services is changing dramatically. It assesses areas of opportunity and where disruption is likely to occur next. Unlike other technology trends that come and go. In addition. and where we think they will move next. The potential for profit and the inability of the traditional players to compete has driven increased competition. while emerging players can capture the explosive growth associated with entrance to a changing market. It also contains market-share analysis of the top competitors in the space. LLC. THE CLOUD CODEX . 2011 (August 2011) Analyst: Agatha Poon In determining the state of the IaaS market. It includes a five-year IaaS market forecast and highlights big-picture trends that are impacting the market’s development. traditional players face the perils of disruption. identifying areas most likely to be disrupted by the cloud servicedelivery model. The report also contains market-share analysis of the top competitors in the space. IT outsourcers and systems integrators).
Moving to the cloud does not absolve an organization of its responsibility to defend itself against the inherent risks of pushing workloads beyond its own walls. This report examines what vendors. service providers and traditional consultants are doing to aid enterprises in their decision-making. TIER1 RESEARCH.Cloud Computing Professional Services (December 2011) Analysts: William Fellows and Sean Hackett The onset of cloud computing. ALL RIGHTS RESERVED. has left enterprises completely confused. 31 . AND/OR ITS AFFILIATES. LLC. LLC. Enterprises will increasingly solicit outside firms to adapt. At the end of the day. THE 451 GROUP: CLOUDSCAPE © 2011 THE 451 GROUP. the shift to the cloud will increase the burden on the internal IT organization to ensure business continuity. with all its promise of simplicity.
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