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Stephen Koegler 1438 Kimball Ave Richland, WA 99354 Cell: 5097135981 E-Mail: sk15e2cc6@westpost.

net Career Focus Customer centric individual who is motivated and is always looking to better his position. Technically savvy with good knowledge of computer systems and program s. Am wanting to obtain a position in a technical field of work. Summary of Skills Training and Development Complex problem solving skills Experience in Sales Customer Centric Proficiency with Microsoft Office Employee Coaching Computer Proficient Accomplishments Sales and Promotion Achieved status as one of the top 10 store sales performers in the company chain . Assisted in planning and executing in-store promotional events. Management Directed team of 4 associates in the development and improvement of store depart ment Supervised associates to ensure projects were completed when assigned. Staff Training Trained staff on basic customer service and store performance goals. Eagle Scout Professional Experience August 2010 to May 2011 Amazon.com Kennewick, WA Customer Service Associate Answered phone calls and assisted with customer issues. Performed actions above and beyond what was assigned to me to ensure customer satisfaction. May 2010 to May 2011 Blockbuster Pasco, WA CSR Cashier, checking customers in and out and assisting in recommendations for ente rtainment. April 2009 to March 2010 Hastings Entertainment Richland, WA Department Manager

In charge of department sales, task completion, employee development, and overal l department improvement. Consistently exceeded sales goals and was in number 1 position in company chain for multiple weeks. Education 2007 Kamiakin High School Kennewick, WA High School Diploma General 2010 Columbia Basin College Pasco, WA AA Degree Mechanical Engineering