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IRENE CLATWORTHY 462 Canyon Stone Circle, Lake Mary, Fl 32746 (407) 562-7137 ic1602422@westpost.

net ________________________________________ Objective To obtain a position in your industry that utilizes the achievements, skills, strategic thinking, and leadership abilities, which enable me to consis tently exceed goals. ________________________________________ Experience 2005 - Present Branch Assistant Regions Bank Orlando, FL * Ensure policies and procedures are followed on a consistent basis. * Knowledgeable in consumer and business accounts with lending experience. * Customize products based on client needs. * Coach and lead staff in meeting and exceeding goals. * Serve as the branch's resident expert in the areas of sales and service * Maintain high levels of customer service and demonstrate core values 1998 - 2005 Assistant Branch Manager JP Morgan Chase Lafayette, LA * Managed operational functions, including loss control, compliance and customer retention. * Maintained satisfactory audit standards. * Supervised and coached staff regarding policies, procedures, products, systems and banking transactions. * Maximized cross-sales opportunities through customer profiling. * In Managers absence assumed full operational responsibility for the banking c enter * Responsible for the implementation of Managers directives. 1998 - 2000 Administrative Assistant Louisiana State Board of Physical Therapy Lafayette, LA * Processed Physical Therapy and Physical Therapy Assistant licensing applicatio ns. * Assisted in annual renewal of Physical Therapy and Physical Therapy Assistant licenses. * Maintained bookkeeping records. 1998 - 1999 Sales Associate JC Penney (Part Time) Lafayette, LA * Trained new employees and performed monthly audits. * Ordered new merchandise from vendors. * Performed monthly audits. 1994 - 1998 Strategic Systems Operator United States Army Fort Lewis, WA ________________________________________ Certifications Life and Variable Annuity License ________________________________________ Education University of Southwestern Louisiana Bachelor of Science ________________________________________ Languages Fluent in Spanish ________________________________________

Lafayette, LA