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MGT502 Quiz 3 Composed & Solved By Innocent Prince innocentprince47@gmail.com


Question # 1 of 10 ( Start time: 12:12:30 PM ) Total M a r k s: 1 Which of the following leadership behaviors are identified by the path-goal theory? Select correct option: Supportive, employee-oriented, laissez-faire and participative Achievement-oriented, supportive, humanistic, and directive Participative, achievement-oriented, directive, and supportive Directive, participative, supportive, and laissez-faire Question # 2 of 10 ( Start time: 12:12:30 PM ) Total M a r k s: 1 ____________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other. Select correct option: Formal organization Informal organization Business organization Government organization Question # 3 of 10 ( Start time: 12:12:30 PM ) Total M a r k s: 1 The cognitive process through which an individual selects, organizes but misinterprets environmental stimuli is known as_________ Select correct option: Perception Projection Selective Perception Mis-Perception Question # 4 of 10 ( Start time: 12:12:30 PM ) Total M a r k s: 1 Sadaf has a low absenteeism rate. She takes responsibility for his health and has good health habits. She is likely to have a(an): Select correct option: Internal locus of control External locus of control Core locus of control High emotional stability level

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Question # 5 of 10 ( Start time: 12:15:35 PM ) Total M a r k s: 1 According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess _____________ skills. Select correct option: Technical Leadership Problem-solving Conceptual Question # 6 of 10 ( Start time: 12:18: 01 PM ) Total M a r k s: 1 Todays managers understand that the success of any effort at improving quality and productivity must include _____. Select correct option: Quality management programs Customer service improvements Employees participation Manufacturing simplification Question # 7 of 10 ( Start time: 12:20: 43 PM ) Total M a r k s: 1 Which of the following theory is proposed by Clayton Alderfer? Select correct option: Theory X and Theory Y Hierarchy of Needs ERG Theory Theory Z Question # 8 of 10 ( Start time: 12:23: 30 PM ) Total M a r k s: 1 Mr.Fahad's one-day salary was deducted because of his uninformed leave, as he was already warned about this behavior. It is an example of which method of shaping behaviors? Select correct option: Reinforcement Positive Reinforcement Punishment Negative Reinforcement Question # 9 of 10 ( Start time: 12:24:51 PM ) Total M a r k s: 1 While managing political behaviors in organization, the manager requires discouraging: Select correct option: Negotiation

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Relationships Self interest Dialogue Question # 10 of 10 ( Start time: 12:27: 21 PM ) Total M a r k s: 1 Which of the following is an environmental force that shapes personality? Select correct option: Gender Height Experience Brain size Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Ali believes that he received an appropriate salary increase this year but he does not believe that the companys methods for determining salary increases were fair. He believes that there is a problem with the firms _____ justice. Select correct option: Interpersonal Distributive Equity Procedural Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Management roles (Interpersonal, Informational, and Decisional) were coined by Select correct option: Henry Mintzberg Peter Drucker Michael E. Porter Bill Gates Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The highest level of trust is exhibited in which of the following type of trust? Select correct option: Reward-based Deterrence-based Knowledge-based Identification-based Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 What term is used for the extent to which an individual displays different behaviors in different situations?

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Select correct option: Continuity Integrity Stability Distinctiveness Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 All of the following are true about learning EXCEPT that it: Select correct option: Can have a very short duration Requires a change in behavior Requires some form of experience Affects aptitude Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 What does MBO provide for the individual employee? Select correct option: Specific personal performance objectives Precise job descriptions Explicit task objectives Clear direction and purpose Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 In Maslow's Hierarchy of needs, the individual's since of belonging and love is classified in which of the following needs? Select correct option: Self-Actualization Needs Esteem Needs Safety Needs Social Needs Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 If you support the idea that conflict should be eliminated, you are supporting which of the following views of conflict? Select correct option: The traditional view The human relations view The integrationist view The positivistic view Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 An OB study is least likely to be used to focus in which of the following problems?

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Select correct option: An increase in absenteeism at a certain company A fall in productivity in one shift of a manufacturing plant A decrease in sales due to growing foreign competition Excessive turnover in volunteer workers at a non-profit organization Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The topic of motivation in OB has been most influenced by which behavioral science discipline? Select correct option: Psychology Sociology Political science Corporate strategy Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 As a manager, one of Alis duties is to present awards to outstanding employees within his department. Which Mintzbergs managerial role is Ali performing, when he does this? Select correct option: Leadership role Monitor role Figurehead role Spokesperson role Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following terminal values was ranked as the most important by executives? Select correct option: Freedom Self-respect Family security Social security Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 A high score in which dimension of the Big five model predicts good job performance for all occupational groups? Select correct option: Agreeableness Conscientiousness Emotional stability Openness to experience

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Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following is an example of an attitude? Satisfaction of a person with a job well done The opinion that it is never acceptable to steal Anger at being unfairly accused of a wrongdoing The avoidance of a restaurant where one once received bad service Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Factors other than satisfaction that impact ones decision to leave a current job include all of the following EXCEPT: Select correct option: Labor market conditions Length of tenure with the organization Expectations about alternative job opportunities Organizational citizenship behavior Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Hanif is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Hanif has decided that if he just waits, conditions will improve. Hanifs approach to this problem is termed _____. Select correct option: Exit Voice Loyalty Neglect Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Fawad is easy-going at home, but at work he becomes very tense and anxious. This statement attributes Fawads personality more to which of the following? Select correct option: Heredity Environment Situation Locus of control Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Sadaf has a low absenteeism rate. She takes responsibility for his health and has good health habits. She is likely to have a (an): Select correct option: Internal locus of control External locus of control

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Core locus of control High emotional stability level Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Emotional intelligence appears to be especially relevant in jobs that demand which of the following? Select correct option: Charisma Commitment Social Interaction Leadership Skills Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Asma is an honest and straightforward lady. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Asma most likely using? Select correct option: Contrast effect Halo effect Stereotyping Projection Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Mrs. Hillary Clinton gained political capital by her marriage to the President Clinton is an example of which of the following power? Select correct option: Referent power Legitimate power Reward power Expert power Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 What sort of actions is most likely to be attributed to external causes? Actions that have high distinctiveness, high consensus and high consistency Actions that have high distinctiveness, high consensus and low consistency Actions that have high distinctiveness, low consensus and low consistency Actions that have low distinctiveness, low consistency and high consensus Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following departmentalization can be considered necessary in an organization where the companys products fall into several categories with very different production methods for each category?

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Select correct option: Customer Production Process Matrix Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Several key dimensions to any organizations environment have been found. Which of the following is one of these key dimensions? Select correct option: Productivity Complexity Interdependence Collaboration Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following tactics involves an individual in the decision-making process? Select correct option: Ingratiation Exchange Pressure Inspirational appeals Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following types of teams would most likely empower its team members to make work-related decisions? Select correct option: Technical Self-managed Problem-solving Management Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following factors make it imperative that organizations be fast and flexible? Select correct option: Temporariness Corporate excess Advances in corporate strategy Globalization Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1

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Fahad is easy-going at home, but at work he becomes very tense and anxious. This statement attributes Fahads personality more to which of the following? Select correct option: Heredity Environment Situation Locus of control Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The belief that violence is wrong is an evaluative statement. Such an opinion constitutes which of the following component of an attitude? Select correct option: Cognitive Affective Behavioral Reflective Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values? Select correct option: Terminal values Instrumental values Theoretical values Social values Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Sabohi has a job which pays an excellent salary. She has a good relationship with her peers and her supervisors. She also likes the fact that the company policy fits well with what she personally believes, and that she has received considerable recognition for her achievements at the company. Which of these factors is 'MOST likely' responsible for the fact that Sabohi loves her job? Select correct option: High compensation Good nature of peer relationships Good nature of supervisor relationships Recognition for her achievements Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Asad, one of your newest employees, is an extravert. Which of the following statements is LEAST likely to be true?

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Select correct option: Asad will probably attend the company picnic Asad will be suited to a managerial or sales position Asad will probably have a large number of relationships Asad will perform well on specialized, detail-oriented tasks Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which is NOT a type of conflict identified by the integrationist view? Select correct option: Organizational Relationship Process Institutional Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following is not a core topic of organizational behavior? Select correct option: Motivation Attitude development Conflict Resource allocation Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following term refers to how an organization transfers its inputs into outputs? Select correct option: Production Technology Operations Process Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following option shows the quality of continuing steadily despite of problems or difficulties? Select correct option: Persistence Intensity Direction Meditation Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Your physician has advised you to take a series of medications. You comply because of his _________power.

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Select correct option: Referent Formal Expert Personal Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 How is gain-sharing an improvement on profit sharing? Select correct option: It focuses on productivity gains rather than profits Superior employees can receive incentive even when the organization isnt profitable It does not distribute profits, only gains in profits It rewards behaviors that are less influenced by external factors Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The ___ of an environment refers to the degree to which it can support growth. Select correct option: Capacity Qualifications Capability Permeability Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The management of Z&H Corporation is rethinking and redesigning those processes by which the organization can create value and get-ridding itself from operations that have become antiquated in the computer age. What is Z&H doing? : Select correct option: Merger Downsizing Rightsizing Reengineering Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Asim telephones her employee, Nadeem, to let him know that todays meeting has been moved to one oclock. In the communication process, Asim is: Select correct option: The sender The receiver The channel The encoder

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Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 A threatened strike action by a labor union to force the management to accept their demands is an example of which of the following power? Select correct option: Referent power Legitimate power Reward power Coercive power Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following is not considered as a characteristic of organizations? Select correct option: Social entities Goal oriented Closed system Deliberately structured Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following in NOT one of the six universal emotions, as agreed upon by most contemporary researchers? Select correct option: Anger Fear Hate Sadness Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 A reduction in the rank, status, or position of somebody or something is known as: Select correct option: Layoff Attrition Demotion Firing Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The process of forming impression (through combining, integrating and interpreting information) of someone on the basis of previous attitude of ours, stimulus and current mood is called_______ Select correct option: Selective Perception Mood

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Behavior Social Perception Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Your companys director of human resources suggests that the problem with the recruitment process is not the interviewers, but rather the fact that the interviewers lack a clear understanding of the traits and skills required for each position. Which type of team would be most likely to assemble to compile a list of the required skills? Select correct option: Virtual team Self-managed team Task force Problem-solving team Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The study which enables us to learn about human beings, their activities and societies is known as: Select correct option: Political Science Sociology Anthropology Organizational Behavior Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Miss Manaal, HR Executive of XYZ company, rejected all those candidates who graduated from ABC University. It is an example of: Select correct option: Projection Selective Perception Stereotyping Halo effect Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Group behavior, power, and conflict are central areas of study for_______ Select correct option: Sociologists Anthropologists Social psychologists Operations analysts Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Assertiveness is _____.

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Select correct option: The degree to which one party attempts to satisfy his/her own concerns The degree to which one party attempts to satisfy the other party's concerns The degree to which one party attempts to satisfy everyone's concerns The degree to which one party is cooperative Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Labor-management negotiations over wages exemplifies _____ bargaining. Select correct option: Integrative Cost-effective Distributive Third-party Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 _________ bargaining builds long-term relationships and facilitates working together in the future. Select correct option: Integrative Cost-effective Distributive Third-party Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 During which phase of the negotiation process do the parties exchange their initial proposals or demands? Select correct option: Preparation and planning Definition of ground rules Clarification and justification Bargaining and problem-solving Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following is correct about cultural differences in negotiation? Select correct option: Japanese negotiators communicate directly and use the word "no" often. In negotiations, Brazilians are likely to use physical contact. North America persuade by appealing to emotions. Arabs rely on facts and appeal to logic. Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1

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Work specialization is also referred to as _____. Select correct option: Span of control Division of labor Unity-of-command Job grouping Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 At an Alcoa aluminum tubing plant in upstate New York, production is organized into five departments: casting; press; tubing; finishing and inspecting, packing, and shipping. This is an example of _____ departmentalization. Select correct option: Product Functions Geography Process Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The ____ is characterized by highly routine operating tasks achieved through specialization. Select correct option: Matrix organization Bureaucracy Simple structure Team structure Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The ____ violates the unity-of-command concept. Select correct option: Simple structure Bureaucracy Matrix structure Virtual organization Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The ____ is also called the network or modular organization. Select correct option: Virtual organization Team structure Matrix Bureaucracy

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Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The boundary less organization relies heavily on _____. Select correct option: Information technology Vertical boundaries Horizontal boundaries External boundaries Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The _____ is a structure characterized by extensive departmentalization, high formalization, a limited information network, and centralization. Select correct option: Mechanistic model Organic model Technology model Boundary less organization Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following is NOT a determinant of an organization's structure? Select correct option: Strategy Organization size Industry Technology Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Changes in corporate strategy precede and lead to _____. Select correct option: Changes in the environment Better communication Increased productivity Changes in an organization's structure Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following generalizations about organizational structures and employee performance and satisfaction is MOST true? Select correct option: There is fairly strong evidence linking decentralization and job satisfaction.

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There is no evidence that supports a relationship between span of control and employee performance. The evidence generally indicates that work specialization contributes to higher productivity and reduced job satisfaction. No one wants work that makes minimal intellectual demands and is routine. Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following best describes supportive leadership style of path-goal theory? Select correct option: Leader asks for suggestions Leader sets challenging goals Leader shows concern for subordinates Leader gives directions Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Equity theory was developed by: Select correct option: McClelland Abraham Maslow Clay Alderfer J. Stacy Adams Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The Fiedler model proposes: Select correct option: Changing the leader Changing the situation Matching leaders and situations Changing the employees Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Self-managed teams are typically comprised of how many members? Select correct option: 2-5 5-10 10-15 Over 100 Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The theory which attempts to determine whether an individual's behavior is internally or externally caused is called:

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Select correct option: Attribution Theory Contingency Theory Expectancy Theory Path-Goal Theory Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Mr. Ahmed is influenced by Mr. Ali because he is attractive and has desirable resources or personal characteristics. Which of the following sources of power is exhibited by Mr. Ali? Select correct option: Legitimate power Coercive power Reward power Referent power Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 ABC Company created task force containing employees from across departments for completion of an important project. It is an example of: Select correct option: Virtual Teams Self-Managed Work Team Cross-Functional Team Problem-Solving Team Cross-Functional Teams Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The application of negative consequences or the withdrawal of positive consequences to reduce the likelihood of reparation of that same behavior is known as: Select correct option: Punishment Negative Reinforcement Positive Reinforcement Rewards Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills? Select correct option: Technical, decisional and interpersonal Technical, human, and conceptual Interpersonal, informational and decisional

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Conceptual, communication and networking Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful? Select correct option: Directive Supportive Participative Reactive Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Difficulty in expressing emotions by an individual and understanding other's emotions is termed as: Select correct option: Anemia Thalassemia Alexithymia Myopia Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Ignoring the rights of those who have less representation in any decision is the characteristic of which decision making criterion? Select correct option: Right criterion Utilitarianism Justice criterion Whistle blowing Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Employee engagement can be best described as: Select correct option: Employees belief to affect their work environment and competence Employees positive feeling about his/her job Employees involvement and satisfaction with, and enthusiasm for the work Employees loyalty with an organization and its goals Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 What is generally the result of groupthink? Select correct option: Higher quality decisions

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More risky decisions Less critical analysis Unpopular decisions Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Miss Manaal, HR Edecutive of XYZ company, rejected all those candidates who graduated from ABC University. It is an example of: Select correct option: Projection Selective perception Stereotyping Halo effect Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Randy Powell, president of Second Cup Limited, was hired to transform the company into a recognized brand-name organization which would compete directly in the consumer marketplace. Through his experience in various other companies, Randy has learned that one of the most important contributors to success is: Select correct option: Using technical knowledge as a major force in managing a company Developing programs which emphasize company rules and regulations Developing a broad based system of performance appraisal Developing good interpersonal or people skills Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 All of the following topics and areas of concentration generally constitute the field of OB except: Select correct option: International influences Interpersonal communication Leadership Work design Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Organizational behavior is generally considered to be all of the following except: Select correct option: Applying scientific findings to practical organizational problems An applied field A field of study An intuitive analysis of human behavior Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1

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It has become evident that Canadians seem to be expecting more from business and how business leaders conduct themselves and their organizations. All of the following statements are beliefs of Canadians regarding the interrelationship between corporations and society except: Select correct option: Corporations should be profitable at any cost. Profitable corporations should not lay off workers. Corporations need to be accountable to a number of different stakeholders. Corporations should play a larger role in society. Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 In a recent Financial Post survey regarding workplace expectations, 75 percent of the public deemed that the most important aspect of their jobs was: Select correct option: Higher salaries More work time Job satisfaction Better fringe benefits Increased union organization Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Canadian workers are adapting to a new workplace characterized by the need for training and further skill development. Adaptability mechanisms are many and complex. The recession which affected Canadian industry appears to be in various stages of flux. Many managers have come to realize that one of the most important requirements for maintaining flexibility and adaptability is: Select correct option: Providing specific and clear rules for conduct A careful balance of managing expectations between employers and employees Placing less emphasis on training and development Placing less emphasis on job satisfaction Reducing costly human resource programs Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 A program that asks managers to reconsider how work would be done and their organization structured if they were starting to develop the company from the beginning is called: Select correct option: Re-engineering MBO TQM Diversity training

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Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 One approach that might have merit in improving company effectiveness is to combine some forces which could improve productivity, job satisfaction and ultimate profitability. Some of these forces include: Select correct option: Empowering employees, TQM and re-engineering New rules and regulations to govern employee behavior Major emphasis on efficiency and profitability only Hiring more managers to supervise technological development Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 One phenomenon that assists companies in becoming globally connected to increase business opportunities is: Select correct option: Computerization and telecommunications through the Internet Buying and installing new and more powerful computers Devising new systems of import and export regulations Reducing the emphasis on creating a comprehensive business plan Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Whereas _________ focuses on differences between people from different countries, __________ addresses differences among people within given countries Select correct option: Workforce diversity; globalization Globalization; workforce diversity Cauterization; workforce diversity Globalization; cauterization Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 If modern day managers do not positively address and manage workforce diversity, all of the following may become negative outcomes for an organization except: Select correct option: Increased creativity and innovation More interpersonal conflicts Potential for higher employee turnover Less effective consequences of decision making Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 By managing people well, companies such as Imperial Oil, Royal Bank, Bank of Montreal and others have recognized that all of the following elements contribute to success except:

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Select correct option: Developing recognizable corporate responsibility Developing a "profit-at-any-cost" environment Achieving sound financial performance Growing awareness for developing a team approach Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Managing well is obviously an important factor in organizational success. We know that the best companies to work for have low turnover and generally more satisfied employees. In this type of setting, all of the following have been expressed by employees as reasons for choosing to stay with a company for long periods of time except: Select correct option: Chance to change careers within the same company Chance for challenging overseas assignments Focus solely on salary Promise of promotion from within Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 If we know how a person perceives a situation and what is important to him/her, then behavior is generally: Select correct option: Predetermined Uncontrollable Unpredictable Predictable Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which behavioral science discipline has made the most significant contribution to understanding individual behavior? Select correct option: Social psychology Psychology Anthropology Political science Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The OB subject of "perception" has been most influenced by which behavioral science discipline? Select correct option: Psychology Social psychology

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Anthropology Sociology Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The OB subject of "bureaucracy" has been most influenced by which behavioral science discipline? Select correct option: Anthropology Sociology Political science Psychology Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 OB's current state of investigation and study is best described as: Select correct option: All of OB is based on universal truths proposed by academics, researchers and practitioners. Political forces have a tendency to influence the study of OB and, hence, skew resulting conclusions. There is little disagreement among OB researchers and scholars as to the current state. OB is practically based on situational or contingency conditions driven by leadership style. Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 You are working as an assistant to an OB specialist doing research on a project to determine relationships between certain variables and cause-effect situations. The specialist is attempting to determine when people are motivated by pay or salary and when they are motivated by recognition, support and encouragement. By examining the connection between rewards and incentives and motivation under various conditions, the specialist appears to be using which of the following approaches in research? Select correct option: Open-systems approach Contingency approach Human resources approach Observational approach Scientific management approach Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 A model is a (n): Select correct option: Abstraction of reality Response that is affected by an independent variable

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Independent variable Response that is affected by a dependent variable Dependent variable Question # 2 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The best example of an efficient organization or employee is: Select correct option: An instructor who teaches larger classes than his or her fellow colleagues Operating a hospital at the lowest possible cost while achieving higher output A telemarketer who makes the required number of calls by the end of the day A sales person who acquires the most clients of anyone in the company Being the most pleasant real estate broker in Toronto Question # 3 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Which of the following could be a positive impact of absenteeism? Select correct option: Disruption of workflow Decrease in efficiency and effectiveness Reduction in quality of output Reduction of poor employee performance Question # 4 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Ruth needs to examine the process of employee turnover in her company and the resultant effects and costs being realized by the company. Upon careful examination of the financial records in her own department, Ruth noted that the following factor stood out as a major cost: Select correct option: Recruitment, selection and training of new employees Resistance to new employees by the HR department Orientation programs for new employees Resentment of new employees by existing employees Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The general attitude toward one's job and the difference between the amount of rewards workers receive and the amount they believe they should receive is known as: Select correct option: Total quality management. Job satisfaction Job security Management by objectives Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1

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Individual-level independent variables include: Select correct option: Technology Organizational culture Human resource policy Perception Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The structure of an OB model includes three basic levels of analysis: individual, group, and organization systems. Issues that influence all three levels in various ways and thus affect behavioral dynamics are: Select correct option: Change and stress Organizational culture and commitment Work design and technology Values and attitudes Question # 8 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 The group level analysis in an OB model includes all of the following independent variables except: Select correct option: Leadership Group decision making Organizational culture Group structure Question # 9 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 According to the OB model, all of the following are characteristics of human output except: Select correct option: Conflict Satisfaction Turnover Productivity Question # 10 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Some of OB's challenges and opportunities include all of the following except: Select correct option: Reinforcing the importance of traditional methods of management Offering specific insights to improve interpersonal and people skills. Helping us learn to cope in a continuously changing world.

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Facilitating the improvement of quality and employee productivity Question # 1 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 One of the major frameworks that every individual will need to develop and accommodate throughout their working lives is: Select correct option: Always work for others since this reduces stress Recognize that a contingency approach is of minimum value A continuous process of learning and skill building rely on traditional values since they have worked in the past Entrepreneurs are the only hope of survival in the future Question # 2 of 10 ( Start time: 09:05:31 PM ) Total Marks: 1 Which of the following types of teams would most likely empower its team embers to make work-related decisions? Select correct option: Technical Self-managed Problem-solving Management Question # 3 of 10 ( Start time: 09:07:03 PM ) Total Marks: 1 Equity theory was developed by: Select correct option: McClelland Abraham Maslow Clay Alderfer J. Stacy Adams Question # 4 of 10 ( Start time: 09:08:32 PM ) Total Marks: 1 Which of the following is NOT a step in the negotiation process? Select correct option: Definition of ground rules Clarification and justification Process evaluation Preparation and planning Question # 5 of 10 ( Start time: 09:10:50 PM ) Total Marks: 1 How is the satisfying decision maker best characterized? Select correct option: As using rationality

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As using bounded rationality As affected by anchoring bias As relying on others to make decisions Question # 6 of 10 ( Start time: 09:11:56 PM ) Total Marks: 1 Using operant conditioning, which of the following is NOT a method that can be used to change behavior? Select correct option: Negative reinforcement Punishment Counseling Positive reinforcement Question # 7 of 10 ( Start time: 09:13:51 PM ) Total Marks: 1 Biological Characteristics included the following EXCEPT: Select correct option: Marital Status Gender Color Age Question # 8 of 10 ( Start time: 09:14:42 PM ) Total Marks: 1 What are the three primary determinants of behavior that organizational behavior focuses upon? Select correct option: Individuals, profit structure, and job satisfaction Individuals, groups, and job satisfaction Groups, structure, and profit structure Individuals, groups, and structure Question # 9 of 10 ( Start time: 09:15:31 PM ) Total Marks: 1 What does consensus refer to in attribution theory? Select correct option: There is general agreement about a perception Different people perceive a situation similarly Different people respond the same way in the same situation All people behave precisely the same way in certain situations Question # 10 of 10 ( Start time: 09:16:34 PM ) Total Marks: 1 Which one of the following group types is organizationally determined? Select correct option:

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Task Work Authority Social Question # 1 of 10 ( Start time: 09:17:34 PM ) Total Marks: 1 Which bargaining strategy is preferable for use in intra-organizational behavior? Select correct option: Positive negotiation Distributive bargaining Integrative bargaining Equal bargaining Question # 2 of 10 ( Start time: 09:18:55 PM ) Total Marks: 1 If personality characteristics were completely dictated by ______, they would be fixed at birth and no amount of experience could alter them. Select correct option: Job satisfaction Heredity Environment Situations Question # 3 of 10 ( Start time: 09:20:19 PM ) Total Marks: 1 When a bank robber points a gun at a bank employee, his base of power is: Select correct option: Coercive Punitive Positional Authoritative Question # 4 of 10 ( Start time: 09:21:00 PM ) Total Marks: 1 Which of the following is NOT a key component of emotional intelligence? Select correct option: Self-awareness Self-management Commitment Empathy Question # 5 of 10 ( Start time: 09:22:28 PM ) Total Marks: 1 Todays managers understand that the success of any effort at improving quality and productivity must include ___.

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Select correct option: Quality management programs Customer service improvements Employees participation Manufacturing simplification Question # 6 of 10 ( Start time: 09:28:09 PM ) Total Marks: 1 What are the three primary determinants of behavior that organizational behavior focuses upon? Select correct option: Individuals, profit structure, and job satisfaction Individuals, groups, and job satisfaction Groups, structure, and profit structure Individuals, groups, and structure Question # 7 of 10 ( Start time: 09:28:52 PM ) Total Marks: 1 Assigning someone the role of critic refers to which of the following term? Select correct option: Devil advocate Focus group Arbitrator Mediator Question # 8 of 10 ( Start time: 09:32:53 PM ) Total Marks: 1 Adil wants to get credit from the bank but bank can not approve credit to him because of past slow pay record. The bank manager and Adil meet and agree on a win-win solution that meets the need of both parties by involving a guarantee that will ensure payment if not made with in prescribed period. This is an example of Select correct option: Compromising intention Accommodating intention Distributive negotiation Integrative negotiation Question # 9 of 10 ( Start time: 09:34:23 PM ) Total Marks: 1 Which of the following techniques most restricts discussion or interpersonal communication during the decision-making process? Select correct option: Nominal group Brainstorm Electronic meeting Groupthink

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Question # 10 of 10 ( Start time: 09:35:11 PM ) Total Marks: 1 When Job satisfaction is increased, absenteeism tends to: Select correct option: Increase Decrease Have no effect None of the above Question # 1 of 10 ( Start time: 09:36:10 PM ) Total Marks: 1 Which of the following theory is proposed by Clayton Alderfer? Select correct option: Theory X and Theory Y Hierarchy of Needs ERG Theory Theory Z Question # 2 of 10 ( Start time: 09:38:30 PM ) Total Marks: 1 Which of the following term is used to define tendency to draw a general impression about an individual on the basis of a single characteristic? Select correct option: Contrast Effect Halo effect Self-Serving bias Selective Perception Question # 3 of 10 ( Start time: 09:40:19 PM ) Total Marks: 1 Which of the following is NOT the ingredient common to Management by Objective (MBO) programs? Select correct option: Goal Specificity Vision Participative Decision-Making, Performance Feedback Question # 4 of 10 ( Start time: 09:41:49 PM ) Total Marks: 1 A person or group with a direct interest, involvement, or investment in organization is called ____________. Select correct option: Shareholder Stakeholder

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Stockholder Patron Question # 5 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Mrs. Hillary Clinton gained political capital by her marriage to the President Clinton is an example of which of the following power? Select correct option: Referent power Legitimate power Reward power Expert power Question # 6 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Dissatisfied customers have ___________ effect on employee's job satisfaction. Select correct option: Negative Positive Neutral No Question # 7 of 10 ( Start time: 09:50:28 PM ) Total Marks: 1 Positive Mood includes all the following feelings EXCEPT: Select correct option: Excitement Enthusiasm Hostility Over joy Question # 8 of 10 ( Start time: 09:51:05 PM ) Total Marks: 1 Which one of the following would be considered a motivator in the two factor theory? Select correct option: Salary Bonuses Working conditions Responsibility Question # 9 of 10 ( Start time: 09:51:30 PM ) Total Marks: 1 Eden Corp has installed a new email system, but many staff members do not know of its features. Upper management decides to allocate a small portion of the companys budget to solving this problem. A team that uses rational decision making to arrive at a solution should be aware that this case deviates from the assumptions of the rational decision making model in what way?

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Select correct option: There are cost constraints The problem is not clearly defined The options available to the team are not known There are constraints on the options available Question # 10 of 10 ( Start time: 09:52:54 PM ) Total Marks: 1 ALL of the following are perception shortcuts EXCEPT: Select correct option: Projection Stereotyping Consensus Halo effect Question # 1 of 10 ( Start time: 09:53:28 PM ) Total Marks: 1 Which of the following term is used to describe broad range of feelings that people experience? Select correct option: Mood Affect Emotion Emotional Intelligence Question # 2 of 10 ( Start time: 09:54:02 PM ) Total Marks: 1 All of the following are Decision-making styles EXCEPT: Select correct option: Analytical Conceptual Ethical Behavioral Question # 3 of 10 ( Start time: 09:54:37 PM ) Total Marks: 1 One of the shortcuts used to judge others involves evaluating a person based on how he/she compares to other individuals on the same characteristic. What is this shortcut called? Select correct option: Selective perception The contrast effect The halo effect Stereotyping

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Question # 4 of 10 ( Start time: 09:55:53 PM ) Total Marks: 1 Groups based on support for a given sports team are examples of what sort of group? Select correct option: Booster Interest Friendship Sports Question # 5 of 10 ( Start time: 09:56:32 PM ) Total Marks: 1 Hanif is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Hanif has decided that if he just waits, conditions will improve. Henrys approach to this problem is termed as: Select correct option: Exit Voice Loyalty Neglect Question # 6 of 10 ( Start time: 09:57:35 PM ) Total Marks: 1 If everyone who is faced with a similar situation responds in the same way, attribution theory states that the behavior shows ___. Select correct option: Consensus Similarity Reliability Consistency Question # 7 of 10 ( Start time: 09:58:29 PM ) Total Marks: 1 Which one of the following is not considered as a part of organizational output? Select correct option: Finished goods Services Dividends Capital Question # 8 of 10 ( Start time: 09:59:09 PM ) Total Marks: 1 Which of the following sources of power is identical to the authority? Select correct option: Expert power Legitimate power Refernt power

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Information power Question # 9 of 10 ( Start time: 10:00:04 PM ) Total Marks: 1 Which work-related value dimension has primary focus on assertive acquisition of money and power versus the quality of life and one's interpersonal relationships? Select correct option: Individualism-Collectivism MasculinityFeminity Power distance Uncertainty avoidance Question # 10 of 10 ( Start time: 10:04:20 PM ) Total Marks: 1 A CDGL work-crew cleans up parks and other public spaces. In this crew the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay. What is the class of norms that encompasses arrangements like this? Select correct option: Performance Appearance Allocation of resources Financial rewards Question # 1 of 10 ( Start time: 10:11:50 PM ) Total Marks: 1 Management Interpersonal roles are___________ Select correct option: Figureheads Liaison Disseminator All of the above Question # 2 of 10 ( Start time: 10:12:19 PM ) Total Marks: 1 Which of the following is NOT one of the stages of Group Development? Select correct option: Storming Forming Meeting Performing Question # 3 of 10 ( Start time: 10:13:19 PM ) Total Marks: 1 Which of the following statements is true pertaining to the role of personality traits in negotiations?

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Select correct option: Charming personalities quickly resolve the conflicts Competent individuals make excellent negotiations Extraverts are less effective negotiators than introverts Individuals with an internal locus of control are better negotiators Question # 4 of 10 ( Start time: 10:14:00 PM ) Total Marks: 1 The tussle between manger finance and manger production due to not giving approval of some unnecessary expenditures is an example of which of the following conflict? Select correct option: Horizontal conflict Vertical conflict Line staff conflict Diagonal conflict Question # 5 of 10 ( Start time: 10:15:41 PM ) Total Marks: 1 Mr. Zulfiqar, Manager in ABC Company, always assume that employees don't like to work and avoid working whenever possible, So he uses to threaten employees to achieve their goals. Which theory is he applying? Select correct option: Theory Z Theory Y Theory X Goal Setting Theory Question # 6 of 10 ( Start time: 10:16:19 PM ) Total Marks: 1 Ahmed is promoted as Project Manager of XYZ Company at very early stage of his career, because he identifies opportunities, has courage to take initiative and carry it until a meaningful change occurs. Ahmed has ____________ type of personality Select correct option: Type A Type B Proactive Reactive Question # 7 of 10 ( Start time: 10:17:42 PM ) Total Marks: 1 Which of the following is a reason that the study of organizational behavior is useful? Select correct option: Human behavior is not random Human behavior is not consistent Human behavior is rarely predictable Human behavior is often not sensible

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Question # 8 of 10 ( Start time: 10:18:44 PM ) Total Marks: 1 The employee writes a complaint letter to his manager. Putting his thoughts onto paper is an example of: Select correct option: Encoding Messaging Channeling Cryptography Question # 9 of 10 ( Start time: 10:19:48 PM ) Total Marks: 1 Mr. Ehsan, Manager ABC Company found that skills of workers and machinery used by them as compared to the competitors in the market are obsolete within a year, which type of challenge ABC Company is facing? Select correct option: Globalization and Culture High Quality and Low Quality Rapid Pace of Change Multiple Stakeholders Question # 10 of 10 ( Start time: 10:21:01 PM ) Total Marks: 1 For task conflict to be productive, it should be: Select correct option: Kept high to low Kept at low to high Kept at moderate levels Kept at low-to-moderate levels Question # 1 of 10 ( Start time: 10:23:01 PM ) Total Marks: 1 When your work group disagrees, the disagreements usually concern how the groups work should be accomplished. The type of conflict experienced by your group is: Select correct option: Task conflict Relationship conflict Process conflict Reactive conflict Question # 2 of 10 ( Start time: 10:23:50 PM ) Total Marks: 1 Mr. Ahmad joined friends from other departments to negotiate with management for increase in wage rate. It is an example of which of the following group types: Select correct option:

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Friendship group Task group Command group Interest group Question # 3 of 10 ( Start time: 10:24:26 PM ) Total Marks: 1 In work values honesty stands for ___________ Select correct option: Impartiality Standing up for your beliefs Provision of accurate information Dependability Question # 4 of 10 ( Start time: 10:27:13 PM ) Total Marks: 1 An organization has started sending its people to training to help them develop more effective leadership styles. The organization is actually in supporting which of the following? Select correct option: Trait theories Behavioral theories Fiedlers contingency model The reflection effect Question # 5 of 10 ( Start time: 10:29:35 PM ) Total Marks: 1 A permanent change which occurs in the behavior due to experience is known as Select correct option: Ability Learning Motivation Knowledge Question # 6 of 10 ( Start time: 10:30:09 PM ) Total Marks: 1 Organizational variable that affect the human behavior are Performance appraisal, work design, communication and______ Select correct option: Organizational change Cultural diversity Rapid change Organizational structure and design Question # 7 of 10 ( Start time: 10:32:05 PM ) Total Marks: 1 Which of the following is NOT a factor influencing perception?

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Select correct option: Perceiver Situation Stimuli Target Question # 8 of 10 ( Start time: 10:32:44 PM ) Total Marks: 1 Some individuals promote their image by describing others with whom they are associated in a positive light. These individuals are using which of the following impression management technique? Select correct option: Conformity Flattery Association Self-promotion Question # 9 of 10 ( Start time: 10:33:33 PM ) Total Marks: 1 The more consistent a behavior, the more the observer is inclined to ___. Select correct option: Attribute it to interpretation Attribute it to internal causes Attribute it to consensus Attribute it to external causes Question # 10 of 10 ( Start time: 10:34:14 PM ) Total Marks: 1 Which one of the following words is the best synonym for ability, as the term is used in organizational behavior? Select correct option: Motivation Capacity Experience Wisdom Question # 1 of 10 ( Start time: 10:34:58 PM ) Total Marks: 1 Protecting the interests of deprived and less powerful is known as__________ Select correct option: Obligation Right Justice Duty

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Question # 2 of 10 ( Start time: 10:35:35 PM ) Total Marks: 1 _____ refers to manager's mental ability to analyze and diagnose complex situations. Select correct option: Human Skill Managerial Skill Conceptual Skill Technical Skill Question # 3 of 10 ( Start time: 10:36:48 PM ) Total Marks: 1 All of the following are the contexts in which communication takes place EXCEPT: Select correct option: Physiological Social Physical Cultural Question # 4 of 10 ( Start time: 10:38:07 PM ) Total Marks: 1 A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them is called________ Select correct option: Short Term Orientation Long Term Orientation Uncertainty Avoidance Performance Orientation Question # 5 of 10 ( Start time: 10:40:33 PM ) Total Marks: 1 You have been assigned the task of setting up a work team for a software development project. The team must operate very quickly to meet stringent deadlines and as the quality of the project depends highly on Teams output, so it must also work very accurately. Which of the following communication network structures should you choose for this team? Select correct option: Chain Wheel Grapevine All-channel Question # 6 of 10 ( Start time: 10:42:04 PM ) Total Marks: 1 Which of the following is an instrumental value? Select correct option: High Quality

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Friendliness Profitability Innovation Question # 7 of 10 ( Start time: 10:43:32 PM ) Total Marks: 1 Psychological empowerment is best described as__________ Select correct option: Employees belief that they can affect their work, environment, their proficiency, meaningfulness of their job and their perceived autonomy An emotional attachment to an organization and a belief in its values An Obligation to remain with an organization for moral or ethical reasons None of the above Question # 8 of 10 ( Start time: 10:44:44 PM ) Total Marks: 1 In which stage of the conflict process does conflict become visible? Select correct option: Illumination Intentions Behavior Cognition Question # 9 of 10 ( Start time: 10:45:45 PM ) Total Marks: 1 Every cricketer of Pakistan values the advice of Wasim Akram. He has which of the following power? Select correct option: Expert power Legitimate power Coercive power Reward power Question # 10 of 10 ( Start time: 10:47:01 PM ) Total Marks: 1 If a person responds the same way over time, attribution theory states that the behavior shows: Select correct option: Distinctiveness Consensus Consistency Continuity Question # 1 of 10 ( Start time: 10:47:49 PM ) Total Marks: 1 Which of the following is the term used to refer to establishing effective relationships with key people inside and/or outside an organization?

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Select correct option: Networking Politicking Interest group Lobbying Question # 2 of 10 ( Start time: 10:49:00 PM ) Total Marks: 1 Increasingly, we can expect that women will be hired into ___ positions. Select correct option: Unskilled Traditionally female Socially-oriented Professional Question # 3 of 10 ( Start time: 10:51:01 PM ) Total Marks: 1 As a manager, one of Alis duties is to present awards to outstanding employees within his department. Which Mintzberg managerial role is Ali performing, when he does this? Select correct option: Leadership role Monitor role Figurehead role Spokesperson role Question # 4 of 10 ( Start time: 10:53:13 PM ) Total Marks: 1 The managers of a multinational company are located in Taiwan, India, Brazil, and the United States. Which group decision-making technique seems most reasonable for this organization? Select correct option: A postal service interaction A brainstorming session A nominal group An electronic meeting Question # 5 of 10 ( Start time: 10:54:19 PM ) Total Marks: 1 Which of the following is NOT one of the six universal emotions, as agreed upon by most contemporary researchers? Select correct option: Anger Fear Hate Sadness

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Question # 6 of 10 ( Start time: 10:55:49 PM ) Total Marks: 1 Which of the following is the expected weakness of group decision making? Select correct option: Less complete knowledge More time will be used to make the decision Employees will be less accepting of the group decision The decision will probably be a lower quality decision Question # 7 of 10 ( Start time: 10:57:07 PM ) Total Marks: 1 Which of the following would not be considered an organization? Select correct option: Hospital Charity centers Red Cross Dairy farmers in Punjab Question # 8 of 10 ( Start time: 10:57:48 PM ) Total Marks: 1 Which of the following are terminal values? Select correct option: Accuracy and Creativity Equality and Friendliness Profitability and Hard work Excellence and Innovation Question # 9 of 10 ( Start time: 10:58:56 PM ) Total Marks: 1 Trying to make someone else accept blame for a problem is an example of which of the following conflict handling intention. Select correct option: Competing Avoiding Accommodating Compromising Question # 10 of 10 ( Start time: 10:59:45 PM ) Total Marks: 1 Mr. Muneeb is responsible for corrective actions when his organization faces important and unexpected disturbance. What management role is he playing? Select correct option: Negotiator Disturbance handler Resource Allocate

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Disseminator Question # 1 of 10 ( Start time: 11:00:19 PM ) Total Marks: 1 Personal characteristics of subordinates and the environment pressure, the two situational factors, are described in which of the following contingency theories of leadership? Select correct option: Iowa leadership studies Path-goal theory Ohio state leadership studies Fiedlers contingency model Question # 2 of 10 ( Start time: 11:02:09 PM ) Total Marks: 1 Which of the following statement is TRUE about Type B individuals? Select correct option: They are extremely competitive. They have a sense of urgency, impatient and hostile. They are fast workers and prefer quantity over quality They are more relax and easy going. Question # 3 of 10 ( Start time: 11:02:55 PM ) Total Marks: 1 What do we call the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment? Select correct option: Perception Interpretation Social verification Environmental analysis Question # 4 of 10 ( Start time: 11:07:49 PM ) Total Marks: 1 Organizational members who intentionally violate established norms that result in negative consequences for the organization, its members, or both, show: Select correct option: Deviant Workplace Behavior Emotional Labor Interpersonal Skills Social Skills Question # 5 of 10 ( Start time: 11:08:40 PM ) Total Marks: 1 Which of the following would be least likely to pose a barrier to cross-cultural communications? Select correct option:

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Tone difference Word connotations Political correctness Differences among perceptions Question # 6 of 10 ( Start time: 11:09:20 PM ) Total Marks: 1 Suspending an employee for dishonest behavior is an example of which method of shaping behavior? Select correct option: Extinction Negative reinforcement Punishment Positive reinforcement Question # 7 of 10 ( Start time: 11:09:54 PM ) Total Marks: 1 How many determinants of human behavior in an organization are studied in Organizational Behavior (OB)? Select correct option: 1 2 3 4 Question # 8 of 10 ( Start time: 11:10:19 PM ) Total Marks: 1 According to attribution theory, which of the following is an example of externally caused behavior? Select correct option: An employee is late because of a flat tire An employee was promoted because of his abilities An employee was fired because he slept on the job An employee was promoted because he was hard working Question # 9 of 10 ( Start time: 11:10:43 PM ) Total Marks: 1 Which of the following is NOT consistent with rational decision-making? Select correct option: Consistency Value-maximizing Restraints Ranking of criteria Question # 10 of 10 ( Start time: 11:11:10 PM ) Total Marks: 1 What is the last step in the Rational Decision-Making Model?

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Select correct option: Developing alternatives Collecting relevant data Weighing the decision criteria Computing the optimal decision Question # 1 of 10 ( Start time: 11:11:42 PM ) Total Marks: 1 Which of the following abilities one should have to perform the job of a beach lifeguard? Select correct option: To have strong muscles only To have inductive reasoning skills To have deductive reasoning skills Strong spatial-visualization abilities and body coordination Question # 2 of 10 ( Start time: 11:13:55 PM ) Total Marks: 1 Which of the following leadership is based on leaders shifting the values, beliefs and needs of their followers? Select correct option: Charismatic leadership Transactional leadership Transformational leadership Visionary leadership Question # 3 of 10 ( Start time: 11:15:07 PM ) Total Marks: 1 What do we call it when we judge someone on the basis of our perception of the group to which he/she belongs? Select correct option: Stereotyping Categorizing Halo effect Prototyping Question # 4 of 10 ( Start time: 11:15:43 PM ) Total Marks: 1 Decrease in tenure can increase Select correct option: Innovation Productivity Creativity Absenteeism Question # 5 of 10 ( Start time: 11:16:38 PM ) Total Marks: 1

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An individual most likely to engage in political behavior would have all of the following except a/an: Select correct option: High need for power High ability to self monitor High charisma rating Internal locus of control Question # 6 of 10 ( Start time: 11:17:23 PM ) Total Marks: 1 E-Organizations rely MORE on: Select correct option: Team Decision Making Individual Decision Making Virtual-Team Decision Making Group Decision Making Question # 7 of 10 ( Start time: 11:17:50 PM ) Total Marks: 1 When your superior offers you a pay raise if you will perform additional work beyond the requirements of your job, he/she is exercising which of the following power? Select correct option: Referent Coercive Reward Personal Question # 8 of 10 ( Start time: 11:18:35 PM ) Total Marks: 1 Your organization is considering the use of group decision making. What do you think will be the advantage of group decision making? Select correct option: Group decision making will be faster Group discussions will be shared equally There will be increased acceptance of the decision Group decision making will be very costly Question # 9 of 10 ( Start time: 11:19:14 PM ) Total Marks: 1 According to the goal-setting theory of motivation, highest performance is reached when goals are set to which level? Select correct option: Impossible but inspirational Difficult but attainable Only marginally challenging Easy and attainable

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Question # 10 of 10 ( Start time: 11:19:51 PM ) Total Marks: 1 Ahmed believes that men perform better in oral presentations than women. What shortcut has been used in this case? Select correct option: The halo effect The contrast effect Projection Stereotyping Question # 1 of 10 ( Start time: 11:24:05 PM ) Total Marks: 1 What are the three classes of factors that influence perception? Select correct option: Factors in the setting, factors in the environment and factors in the motives Factors in the perceiver, factors in the target and factors in the situation Factors in the character, factors in knowledge and factors in experience Factors in the personality, factors in the character and factors in the values Question # 2 of 10 ( Start time: 11:25:10 PM ) Total Marks: 1 The organizations offer employee stock ownership programs to gain which of the following benefit? Select correct option: Increasing employee satisfaction Reducing salaries Reducing stress Increasing productivity Question # 3 of 10 ( Start time: 11:25:56 PM ) Total Marks: 1 Which of the following answer choices is the best definition of attitude? Select correct option: Attitudes are the yardstick by which one measures ones actions Attitudes are the emotional part of an evaluation of some person, object or event Attitudes are evaluative statements of what one believes about something or someone Attitudes are a measure of how the worth of an object, person or event is evaluated Question # 4 of 10 ( Start time: 11:26:50 PM ) Total Marks: 1 ______is a structured voting process used to prioritize responses to a nominal question: Select correct option: Delphi technique Nominal group technique Brainstorming

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Consensus Question # 5 of 10 ( Start time: 11:27:57 PM ) Total Marks: 1 Which of the following leaders are characterized by self-confidence and confidence in subordinates, have ideological vision and high expectations from subordinates? Select correct option: Charismatic leaders Transactional leader Transformational leader Directive leader Question # 6 of 10 ( Start time: 11:30:03 PM ) Total Marks: 1 A formula based group incentive plan offered by organizations focusing on productivity gain rather than profits is called: Select correct option: Gain sharing Profit-sharing plan Bonus Piece-rate wage Question # 7 of 10 ( Start time: 11:40:05 PM ) Total Marks: 1 Tendency to exert less effort in group than putting efforts while working alone is called: Select correct option: Bludging Cyber loafing Social loafing Slacking Question # 8 of 10 ( Start time: 11:40:50 PM ) Total Marks: 1 Ali is working in ABC Company as a "Marketing Officer". He is paid good salary and other benefits. But he is more concerned about his educational development, which is not provided by the company. Still he is not quitting the job; this attitude of Ali is Called_______ Select correct option: Normative commitment Continuance commitment Affective commitment All of above Question # 9 of 10 ( Start time: 11:42:34 PM ) Total Marks: 1 A barrier to effective communication in which sender manipulate information so that receiver will see it more favorable is called__________________

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Select correct option: Selective Perception Emotions Filtering Noise Question # 10 of 10 ( Start time: 11:45:42 PM ) Total Marks: 1 The person with which of the following power has the ability to impose punishment or aversive consequences on another person? Select correct option: Reward power Referent power Coercive power Expert power Question # 1 of 10 ( Start time: 12:24:59 AM ) Total Marks: 1 Sana is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Sana most likely using? Select correct option: Contrast effect Halo effect Stereotyping Projection Question # 2 of 10 ( Start time: 12:25:35 AM ) Total Marks: 1 In the following steps in decision making, which would come first? Select correct option: Generate alternatives Rating of alternative Make a choice Implement the decision Question # 3 of 10 ( Start time: 12:26:47 AM ) Total Marks: 1 The most important aspect of power is probably that it: Select correct option: Involves control Tends to corrupt people Is counterproductive Is a function of dependency?

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Question # 4 of 10 ( Start time: 12:27:21 AM ) Total Marks: 1 Group behavior, power, and conflict are central areas of study for ___________. Select correct option: Sociologists Anthropologists Social psychologists Operations analysts Question # 5 of 10 ( Start time: 12:28:17 AM ) Total Marks: 1 What trait does a decision maker need to have if they are to fully appraise a problem and even see problems that others are not aware of? Select correct option: Creativity Conceptual style Intuition Individuality Question # 6 of 10 ( Start time: 11:50:50 PM ) Total Marks: 1 Which one of the following is NOT implied in the definition of power? Select correct option: Influence Potential Dependency Actualization Question # 7 of 10 ( Start time: 11:52:31 PM ) Total Marks: 1 After which stage of group development the group formed a common set of expectations of member behaviors? Select correct option: Norming Storming Maturation Forming Question # 8 of 10 ( Start time: 11:53:40 PM ) Total Marks: 1 Which one of the following would NOT be considered a human skill in Katzs structure? Select correct option: Decision making Communicating Working as part of a team Listening to others

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Question # 9 of 10 ( Start time: 11:54:09 PM ) Total Marks: 1 What is the last step in rational decision making model? Select correct option: Identifying the decision criteria Selecting the best alternative Defining the problem Evaluating the alternatives Question # 10 of 10 ( Start time: 11:54:43 PM ) Total Marks: 1 The tendency to be sociable, outspoken and friendly is known as Select correct option: Openness to Experience Self Monitoring Extroversion Introversion Question # 1 of 10 ( Start time: 11:55:23 PM ) Total Marks: 1 Which of the following can be used in shaping behavior? Select correct option: Positive reinforcement Diminishment Reaction Manipulation Question # 2 of 10 ( Start time: 11:55:59 PM ) Total Marks: 1 People who consistently believe they control their own destinies have a/an ___________. Select correct option: Type A personality High self esteem Internal locus of control External locus of control Question # 3 of 10 ( Start time: 11:56:43 PM ) Total Marks: 1 Which of the following sources of power is obtained because of the titles or position a person have? Select correct option: Expert power Legitimate power Referent power Information power

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Question # 4 of 10 ( Start time: 11:57:26 PM ) Total Marks: 1 Mr.Junaid rated Mr.Jibran high in his job evaluation because both belong to same area and graduated from the same University. It is an example of: Select correct option: Central Tendency Halo effect Similar-to-me effect Misperception Question # 5 of 10 ( Start time: 11:57:58 PM ) Total Marks: 1 What sort of goals does Management by Objectives (MBO) emphasize? Select correct option: Tangible, verifiable and measurable Achievable, controllable and profitable Challenging, emotional and constructive Hierarchical, attainable and effective Question # 6 of 10 ( Start time: 11:58:15 PM ) Total Marks: 1 Mr. Hussain is a salesperson. He remembers the names of his customers easily because he is able to retain and recall past experience. He is able in which of the following dimensions of intellectual ability? Select correct option: Memory Number Aptitude Deductive Reasoning Perceptual speed Question # 7 of 10 ( Start time: 11:58:38 PM ) Total Marks: 1 Which of the following is one of the relationships proposed in expectancy theory? Select correct option: Reward-satisfaction relationship Satisfaction-performance relationship Rewards-personal goals relationship Effort-satisfaction relationship Question # 8 of 10 ( Start time: 10:51:53 PM ) Total Marks: 1 Anonymity, honesty and speed are some of the advantages associated with which of the following Group problem solving technique: Select correct option: Brainstorming

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Consensus Computer-assisted group Nominal group technique Question # 9 of 10 ( Start time: 12:00:30 AM ) Total Marks: 1 People with which type of personality trait commonly make poor decisions because they make them too fast Select correct option: Type As Type Bs Self-monitors Extroverts Question # 10 of 10 ( Start time: 12:01:08 AM ) Total Marks: 1 The Big Five Model of Personality contains all of the following dimensions EXCEPT: Select correct option: Extroversion Introversion Emotional stability Agreeableness Question # 1 of 10 ( Start time: 11:12:46 PM ) Total Marks: 1 Behavior of college instructors to ignore the raised hands of students that eliminates the habit of students to ask questions, this is an example of __________ Select correct option: Negative reinforcement Social Learning theory Punishment Extinction Question # 2 of 10 ( Start time: 12:02:16 AM ) Total Marks: 1 Which of the following types of networks is most likely to promote accuracy? Select correct option: Chain Direct Wheel All-channel Question # 3 of 10 ( Start time: 12:07:55 AM ) Total Marks: 1 Ahmed is responsible to transmit information to outsiders on organizations plans, policies, actions and results. Which managerial role is he playing in organization?

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Select correct option: Disseminator Spokesperson Representative Figurehead

Question # 4 of 10 ( Start time: 12:07:55 AM ) Total Marks: 1 What is the main strength of job rotation? Select correct option: It decreases workload It increases motivation It increases productivity It decreases training costs Question # 5 of 10 ( Start time: 12:08:43 AM ) Total Marks: 1 Alia has just presented her paper and has done a really good job. Why should you not want to present your own paper directly after she does? Select correct option: To avoid the stereotyping effect To avoid the halo effect To avoid the contrast effect To avoid the projection effect Question # 6 of 10 ( Start time: 12:09:28 AM ) Total Marks: 1 Mr. Rahman discusses job related problems with supervisor and attempts to improve conditions actively. It is an example of which of the following ways through which employees express dissatisfaction? Select correct option: Neglect Loyalty Exit Voice Question # 7 of 10 ( Start time: 12:10:25 AM ) Total Marks: 1 Which of the following best describes supportive leadership style of pathgoal theory? Select correct option: Leader asks for suggestions Leader sets challenging goals Leader shows concern for subordinates Leader gives directions

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Question # 8 of 10 ( Start time: 12:11:41 AM ) Total Marks: 1 What is the term used for the situation where employees are allowed to pick and choose from among a menu of benefit options? Select correct option: Flexible pay Benefit menu options Flexible benefits Benefit participation Question # 9 of 10 ( Start time: 12:12:13 AM ) Total Marks: 1 Which of the following is not a biographical characteristic? Select correct option: Region Age Sex Race Question # 10 of 10 ( Start time: 12:12:36 AM ) Total Marks: 1 Rizwan is low on conscientiousness. This would lead you to suspect that which of the following statements is most likely to be true about Rizwan? Select correct option: He will be easily distracted He will find comfort in the familiar He will be comfortable with solitude He will be nervous, depressed, and insecure Question # 1 of 10 ( Start time: 12:13:04 AM ) Total Marks: 1 Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more then his range. Both of them then negotiate over price. This is an example of: Select correct option: BATNA Distributive negotiation Integrative negotiation Third party negotiation Question # 2 of 10 ( Start time: 12:14:19 AM ) Total Marks: 1 In East, people like to work in groups and teams to achieve goals. It can be termed as which of the following cross cultural values:

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Select correct option: Collectivism Individualism Power Distance Quantity of Life Question # 3 of 10 ( Start time: 12:14:54 AM ) Total Marks: 1 Which of the following types of teams would most likely be assembled to improve the efficiency of a companys production process? Select correct option: Cross-functional Problem-solving Self-managed Virtual Question # 4 of 10 ( Start time: 12:15:55 AM ) Total Marks: 1 Ability to understand what is read or heard and the relationship of words to each other is called _________ Select correct option: Verbal comprehension Non verbal comprehension Perceptual speed Memory

Question # 5 of 10 ( Start time: 12:16:29 AM ) Total Marks: 1 The time at which an object or event is seen is an example of what type of factor influencing the perceptual process? Select correct option: Perceiver Target Reality Situation Question # 6 of 10 ( Start time: 11:59:29 PM ) Total Marks: 1 4Ps cycle of continuous improvement is consist of_____ Select correct option: Products, people, process and purchase People, products, productivity, and process People, purchase, process, product Products, process, productivity and purchase

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Question # 7 of 10 ( Start time: 12:18:37 AM ) Total Marks: 1 When we rank an individuals values in order of their ________, we obtain the persons value system. Select correct option: Intensity Content Context Social needs Question # 8 of 10 ( Start time: 12:19:33 AM ) Total Marks: 1 SOFTRONIX Corporation created a large task force comprising employees from all functional departments to develop highly sophisticated software. It is an example of: Select correct option: Virtual team Problem solving team Self managed work team Cross functional team Question # 9 of 10 ( Start time: 12:20:32 AM ) Total Marks: 1 Management functions of planning, organizing, leading and controlling were first classified by: Select correct option: Henry Mintzeberg Henri Fayol Marry Parker Stephen Covey Question # 10 of 10 ( Start time: 12:20:56 AM ) Total Marks: 1 A communication network in which rigid and formal flow of information is followed from one group member to another is known as ____________ Select correct option: Wheel network All-Channel network Chain network None of above Question # 1 of 10 ( Start time: 12:21:57 AM ) Total Marks: 1 Which of the following deals with premature sense of accomplishment? Select correct option: Forming Storming

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Adjourment Norming Question # 2 of 10 ( Start time: 12:22:27 AM ) Total Marks: 1 Which of the following network structure requires high emergence of leadership? Select correct option: Wheel Chain All-channel Diverse Question # 3 of 10 ( Start time: 08:48:55 PM ) Total Marks: 1 Zahid is undergoing a great deal of stress at his job. Zahid performs several duties during the course of a day and finds that the accomplishment of one duty directly competes or interferes with the successful accomplishment of another duty. It can be said that Zahid is most probably experiencing: Select correct option: Role ambiguity Role conflict Personal conflict Relationship conflict Question # 4 of 10 ( Start time: 08:49:51 PM ) Total Marks: 1 Determining how tasks are to be grouped is part of which management function? Select correct option: Planning Leading Controlling Organizing Question # 5 of 10 ( Start time: 08:50:16 PM ) Total Marks: 1 Behavior of college instructors to ignore the raised hands of students that eliminates the habit of students to ask questions, this is an example of ____________ Select correct option: Negative reinforcement Social Learning theory Punishment Extinction Question # 6 of 10 ( Start time: 08:51:37 PM ) Total Marks: 1

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If you wish to emphasize the importance of making decisions consistent with fundamental liberties and privileges, the focus of your teaching will also be on which of the following? Select correct option: Utilitarianism Justice Rights Privilege Question # 7 of 10 ( Start time: 08:52:20 PM ) Total Marks: 1 An area of study that blends concepts from psychology and sociology and focuses on the influence of people on one another is known as: Select correct option: Sociology Anthropology Political Science Social Psychology Question # 8 of 10 ( Start time: 08:53:11 PM ) Total Marks: 1 Which of the following leadership is based on leaders shifting the values, beliefs and needs of their followers? Select correct option: Charismatic leadership Transactional leadership Transformational leadership Visionary leadership Question # 9 of 10 ( Start time: 08:53:32 PM ) Total Marks: 1 Mrs. Hillary Clinton gained political capital by her marriage to the President Clinton is an example of which of the following power? Select correct option: Referent power Legitimate power Reward power Expert power Question # 10 of 10 ( Start time: 08:53:55 PM ) Total Marks: 1 The CEO of an engineering firm noticed a great deal of difference between the styles of the various department directors. He noticed that some are more charismatic and enthusiastic than others. In identifying this difference, he is looking at the directors ______________ Select correct option:

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Behaviors Traits Personalities Attitudes Question # 1 of 10 ( Start time: 08:54:51 PM ) Total Marks: 1 Which of the following answer choices is the best definition of attitude? Select correct option: Attitudes are the yardstick by which one measures ones actions Attitudes are the emotional part of an evaluation of some person, object or event Attitudes are evaluative statements of what one believes about something or someone Attitudes are a measure of how the worth of an object, person or event is evaluated Question # 2 of 10 ( Start time: 08:55:22 PM ) Total Marks: 1 Which of the following abilities one should have to perform the job of a beach lifeguard? Select correct option: To have strong muscles only To have inductive reasoning skills To have deductive reasoning skills Strong spatial-visualization abilities and body coordination Question # 3 of 10 ( Start time: 08:56:05 PM ) Total Marks: 1 How is the satisfying decision maker best characterized? Select correct option: As using rationality As using bounded rationality As affected by anchoring bias As relying on others to make decisions Question # 4 of 10 ( Start time: 08:56:39 PM ) Total Marks: 1 In the modern work world, where higher-level trust has been largely destroyed because of broken promises, it is likely to be replaced with which of the following type of trust? Select correct option: Reliance-based Dependence-based Knowledge-based Identity-based Question # 5 of 10 ( Start time: 08:57:07 PM ) Total Marks: 1 Which of the following is NOT a step in the negotiation process? Select correct option:

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Definition of ground rules Clarification and justification Process evaluation Preparation and planning Question # 6 of 10 ( Start time: 08:59:18 PM ) Total Marks: 1 What is the last step in the Rational Decision-Making Model? Select correct option: Developing alternatives Collecting relevant data Weighing the decision criteria Computing the optimal decision Question # 7 of 10 ( Start time: 09:02:55 PM ) Total Marks: 1 Which of the following would not be considered an organization? Select correct option: Hospital Charity centers Red Cross Dairy farmers in Punjab Question # 8 of 10 ( Start time: 09:04:45 PM ) Total Marks: 1 Which of the following is the most likely explanation for the higher absentee rate of women in the workplace? Select correct option: Women tend to have more illnesses that keep them from work than do men Traditionally, women have had the responsibility of caring for home and family Women tend to be less satisfied with their jobs than men Women generally have jobs for which a temporary replacement can be hired Question # 9 of 10 ( Start time: 09:07:40 PM ) Total Marks: 1 Job satisfaction is best described as ____________. Select correct option: A result A value An attitude A discipline Question # 10 of 10 ( Start time: 09:09:09 PM ) Total Marks: 1 What is the term used for a general impression about an individual based on a single characteristic such as intelligence, sociability, or appearance?

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Select correct option: The contrast effect Personal bias The halo effect Projection Question # 1 of 10 ( Start time: 09:10:30 PM ) Total Marks: 1 Which of the following is not one of the four primary management functions? Select correct option: Planning Staffing Organizing Leading

Question # 2 of 10 ( Start time: 09:12:07 PM ) Total Marks: 1 Ahmed is promoted as Project Manager of XYZ Company at very early stage of his career, because he identifies opportunities, has courage to take initiative and carry it until a meaningful change occurs. Ahmed has ______________ type of personality Select correct option: Type A Type B Proactive Reactive Question # 3 of 10 ( Start time: 09:13:39 PM ) Total Marks: 1 Which of Hofstedes dimensions is the degree to which people in a country prefer structured to unstructured situations? Select correct option: Collectivism Power distance Long-term orientation Uncertainty avoidance Question # 4 of 10 ( Start time: 09:14:34 PM ) Total Marks: 1 The tussle between manger finance and manger production due to not giving approval of some unnecessary expenditures is an example of which of the following conflict? Select correct option: Horizontal conflict Vertical conflict Line staff conflict Diagonal conflict

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Question # 5 of 10 ( Start time: 09:15:06 PM ) Total Marks: 1 Organizational members who intentionally violate established norms that result in negative consequences for the organization, its members, or both, show: Select correct option: Deviant Workplace Behavior Emotional Labor Interpersonal Skills Social Skills Question # 6 of 10 ( Start time: 09:15:32 PM ) Total Marks: 1 Which of the following is true of people with a Type A personality? Select correct option: They are generally content with their place in the world They generally feel little need to discuss their achievements They are easy going and relaxed thats why take no tension of work They have an intense desire to achieve and are extremely competitive Question # 7 of 10 ( Start time: 09:15:58 PM ) Total Marks: 1 Mr. Adnan is an effective and good manager because he has the ability to handle emotions of employees. Which element of Emotional intelligence is Mr. Adnan equipped with? Select correct option: Social Skill Empathy Self Motivation Self Management Question # 8 of 10 ( Start time: 09:16:26 PM ) Total Marks: 1 The Fiedler model proposes: Select correct option: Changing the leader Changing the situation Matching leaders and situations Changing the employees Question # 9 of 10 ( Start time: 09:20:28 PM ) Total Marks: 1 All of the following are Decision-making styles EXCEPT: Select correct option: Analytical Conceptual Ethical Behavioral

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Question # 10 of 10 ( Start time: 09:21:22 PM ) Total Marks: 1 Which of the following is NOT a step involved in rational decision making model Select correct option: Selecting the best alternative Evaluating the alternatives Evaluating the Problem Defining the problem Question # 1 of 10 ( Start time: 09:21:54 PM ) Total Marks: 1 When we rank an individuals values in order of their __________, we obtain the persons value system. Select correct option: Intensity Content Context Social needs Question # 2 of 10 ( Start time: 09:22:25 PM ) Total Marks: 1 What term is used for the extent to which an individual displays different behaviors in different situations? Select correct option: Continuity Integrity Stability Distinctiveness Question # 3 of 10 ( Start time: 09:22:48 PM ) Total Marks: 1 In the following steps in decision making, which would come first? Select correct option: Generate alternatives Rating of alternative Make a choice Implement the decision

Question # 4 of 10 ( Start time: 09:25:21 PM ) Total Marks: 1 Which one of the following is not considered as a part of organizational output? Select correct option: Finished goods Services Dividends

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Capital Question # 5 of 10 ( Start time: 09:25:43 PM ) Total Marks: 1 Miss Manaal, HR Executive of XYZ Company, rejected all those candidates who graduated from ABC University. It is an example of: Select correct option: Projection Selective Perception Stereotyping Halo effect Question # 6 of 10 ( Start time: 09:26:18 PM ) Total Marks: 1 A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them is called_______ Select correct option: Short Term Orientation Long Term Orientation Uncertainty Avoidance Performance Orientation Question # 7 of 10 ( Start time: 09:26:44 PM ) Total Marks: 1 All are dimensions of Emotional Intelligence Except____________ Select correct option: Self management Self awareness Sympathy Social Skills Question # 8 of 10 ( Start time: 09:28:12 PM ) Total Marks: 1 In Maslow's Hierarchy of needs, the individual's sence of belonging and love is classified in which of the following needs? Select correct option: Select correct option: Self-Actualization Needs Esteem Needs Safety Needs Social Needs Question # 9 of 10 ( Start time: 09:29:05 PM ) Total Marks: 1 Mr. Ahmad joined friends from other departments to negotiate with management for increase in wage rate. It is an example of which of the following group types: Select correct option:

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Friendship group Task group Command group Interest group Question # 10 of 10 ( Start time: 09:30:30 PM ) Total Marks: 1 Which of the following is the most productive stage in group development? Select correct option: Producing Increasing Maturity Performing Question # 1 of 10 ( Start time: 09:31:14 PM ) Total Marks: 1 Which of the following statements about the determinants of personality is true? Select correct option: Personality appears to be a result of external factors Personality appears to be a result of mainly hereditary factors Personality appears to be a result of mainly environmental factors Personality appears to be a result of both hereditary and environmental factors Question # 2 of 10 ( Start time: 09:32:20 PM ) Total Marks: 1 The primary change agents in an organization are: Select correct option: Employees Managers Leaders Stakeholders Question # 3 of 10 ( Start time: 09:34:01 PM ) Total Marks: 1 Which of the following type of leader is likely to have the most profound effect on his or her followers? Select correct option: Educational Directive Transformational Transactional Question # 4 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values?

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Select correct option: Terminal values Instrumental values Theoretical values Social values Question # 5 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 A shortcut used in judging others, in which we draw a general impression about an individual on the basis of a single characteristic is called: Select correct option: Halo effect Contrast effect Selective perception Self serving bias Question # 6 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Mr. Fahad's one day salary was deducted because of his uninformed leave, as he was already warned about this behavior. It is an example of which method of shaping behaviors? Select correct option: Reinforcement Positive Reinforcement Punishment Negative Reinforcement Question # 7 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behavior among people in different countries? Select correct option: Anthropology Psychology Political science Operations research Question # 8 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Asifa telephones her mother to inform that she will come late from college because of late practical. In this communication process, telephone is the: Select correct option: Receiver Medium Message Decoder

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Question # 9 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Which of the following ability is required to perform a job of an Interior decorator? Select correct option: Perceptual speed Number aptitude Spatial visualization Body coordination Question # 10 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Organizational part having legitimacy and official recognition is called Select correct option: Non Governmental Organization Formal Organization International Organization Informal Organization Question # 1 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Rater Errors comprised of the following EXCEPT: Select correct option: Central Tendency Leniency Miss-perception Question # 2 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Which of the following best describes Task? Select correct option: Organizations purpose, mission and goal Organizations hierarchy Organizations code of conduct Organizations Structure Question # 3 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Inductive reasoning, memory and perceptual are characteristics of: Select correct option: Intellectual ability Mental ability Physical ability Logical ability Question # 4 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Static strength, extent flexibility and trunk strength are basic abilities concerned with:

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Select correct option: Physical ability Mental ability Logical ability Intellectual ability Question # 5 of 10 ( Start time: 09:34:36 PM ) Total Marks: 1 Your boss never gives you the benefit of the doubt. When you were late back from lunch, he assumed that you had simply taken too much time. He never considered that the elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of _____. Select correct option: Self-serving bias Selective perception Fundamental attribution error Inconsistency

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