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IT Senn Slides 01 Info Tech Overview

IT Senn Slides 01 Info Tech Overview

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06/14/2013

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James A.

Senn’s Information Technology, 3rd Edition

Chapter 1

Information Technology: Principles, Practices, and Opportunities
Senn, Information Technology, 3rd Edition © 2004 Pearson Prentice Hall

1

Objectives
• Describe the six characteristics of the Information Age and discuss the role of information technology as the principal tool of the Information Age. • Explain the three primary components of information technology. • Identify the six information-handling functions and the four benefits of information technology.
Senn, Information Technology, 3rd Edition © 2004 Pearson Prentice Hall

2

Objectives
• Summarize the principles of business reengineering, while emphasizing the potential benefits to people and business. • Discuss the types of opportunities that information technology offers to people. • Describe the responsibilities of people who use information technology.

Senn, Information Technology, 3rd Edition © 2004 Pearson Prentice Hall

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1

– Knowledge Workers: Workers involved in the creation. Senn. Information Technology. in which the majority of workers are involved in the creation. Information Technology. and application of information.Welcome to the Information Age The Evolution of the Information Age • Agricultural Age: The period up to the 1800s. distribution. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 6 2 . when the majority of workers were farmers whose lives revolved around agriculture. 3rd Edition © 2004 Pearson Prentice Hall 5 Welcome to the Information Age The Evolution of the Information Age (Continued) Senn. and application of information. 3rd Edition © 2004 Pearson Prentice Hall 4 Welcome to the Information Age The Evolution of the Information Age (Continued) • Information Age: The period that began in 1957. when work processes were simplified through mechanization and automation. Senn. • Industrial Age: The period from the 1800s to 1957. distribution.

Information Technology. and the tools they use. 3rd Edition © 2004 Pearson Prentice Hall 9 3 . Senn. Senn.Welcome to the Information Age The Characteristics of the Information Age (Continued) • An information-based society has arisen. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 7 Welcome to the Information Age The Characteristics of the Information Age (Continued) • Work processes are being transformed to increase productivity. – Information Society: A society in which more people work at handling information than at agriculture and manufacturing combined. – Effectiveness: The extent to which desirable results are achieved. – Work Processes: The combination of activities that workers perform. 3rd Edition © 2004 Pearson Prentice Hall 8 Welcome to the Information Age The Characteristics of the Information Age (Continued) Senn. – Productivity: The relationship between the results of an activity (output) and the resources used to create those results (inputs). Information Technology. • Businesses depend on information technology to get their work done. the way they perform those activities.

Information Technology.Welcome to the Information Age The Characteristics of the Information Age (Continued) • Information technology provides the means to rethink/recreate/reengineer conventional business processes. Senn. 3rd Edition © 2004 Pearson Prentice Hall 10 Welcome to the Information Age The Characteristics of the Information Age (Continued) Senn. 3rd Edition © 2004 Pearson Prentice Hall 12 4 . Senn. Information Technology. often spanning several departments. • Information technology is embedded in many products and services. – Reengineering: The reshaping of business processes to remove barriers that prohibit an organization from providing better products and services and to help the organization capitalize on its strengths. 3rd Edition © 2004 Pearson Prentice Hall 11 Welcome to the Information Age The Characteristics of the Information Age • Success in business is largely determined by the effectiveness with which information technology is used. that take one or more kinds of input and create a result that is of value to a company’s customers. – Business Processes: Collections of activities. Information Technology.

Senn.Welcome to the Information Age The Characteristics of the Information Age (Continued) • Reengineering efforts to attain greater productivity: – Industrial Age . storage. with different workers specializing in each of the tasks. Interconnection. and know-how. Its three main components are computers. and dispersal of data and information. communications networks. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 14 What is Information Technology? Definition • A term used to refer to a wide variety of items and abilities used in the creation. and Shared Information. – Information Age – Teamwork. Information Technology.Division of Labor: Separation of work process into component task. Senn. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 15 5 . 3rd Edition © 2004 Pearson Prentice Hall 13 Welcome to the Information Age The Characteristics of the Information Age (Continued) Senn.

Information Technology. meaningful. • Knowledge: An awareness and understanding of a set of information and how that information can be put to the best use. 3rd Edition © 2004 Pearson Prentice Hall 18 6 . store. figures. and present data and information. process. 3rd Edition © 2004 Pearson Prentice Hall 17 What is Information Technology? Computers • An electronic system that can be instructed to accept. Information Technology. • Information: An organized. 3rd Edition © 2004 Pearson Prentice Hall 16 What is Information Technology? Definition (Continued) Senn.What is Information Technology? Definition (Continued) • Data: Raw facts. • Computers come in four sizes: – Microcomputers – Midrange computers – Mainframes – Supercomputers Senn. and useful interpretation of data. and details. Senn. Information Technology.

Information Technology. • Supercomputers: The most powerful of all computers. • Software: The general term for a set of instructions that controls a computer or a communications network. Information Technology. • Program: A set of instructions that directs a computer to perform certain tasks and produce certain results. 3rd Edition © 2004 Pearson Prentice Hall 19 What is Information Technology? Computers (Continued) • Midrange computers and Mainframes: A computer uses to interconnect people and large sets of information. More powerful than a microcomputer.What is Information Technology? Computers (Continued) • Microcomputers: A relatively compact type of computer. the minicomputer is usually dedicated to performing specific functions. • Five types of Microcomputers: – Desktop Computers – Notebook Computers/Laptop Computers – Tablet PCs – Personal Digital Assistants – Palm PCs Senn. 3rd Edition © 2004 Pearson Prentice Hall 20 What is Information Technology? Computers (Continued) • Hardware: The computer and its associated equipment. the most common of all. Information Technology. Senn. supercomputers were designed to solve problems consisting of long and difficult calculations. 3rd Edition © 2004 Pearson Prentice Hall 21 7 . Senn. easily outsells all other types of computers annually for use in business and at home.

Information Technology.What is Information Technology? Computers (Continued) • System: A set of components that interact to accomplish a purpose. • Information System: A business information system designed to produce the information needed for successful management of a structured problem. Senn. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 24 8 . • Data Communication: The transmission of data and information through a communications medium. process. consisting of hardware. or nodes. 3rd Edition © 2004 Pearson Prentice Hall 23 What is Information Technology? Communications Networks • Communication: The sending and receiving of data and information over a communications network. Senn. 3rd Edition © 2004 Pearson Prentice Hall 22 What is Information Technology? Computers (Computers) Senn. and information linked together as a system that transmits and receives data and information. department. Information Technology. or business. • Communications Network: A set of locations. programs.

– Data Processing – Information Processing – Word Processing – Image Processing – Voice Processing Senn.What is Information Technology? Know-How • The capability to do something well. including the Internet – Possession of the skills needed to use these tools – An understanding of when to use IT to solve a problem or create an opportunity Senn. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 27 9 . Information Technology. and synthesizing all forms of data or information. 3rd Edition © 2004 Pearson Prentice Hall 25 The Principles of Information Technology The Functions of Information Technology Senn. 3rd Edition © 2004 Pearson Prentice Hall 26 The Principles of Information Technology The Functions of Information Technology (Continued) • Capture: The process of compiling detailed records of activities. • Processing: The process of converting. computing. • Information technology know-how consists of: – Familiarity with the tools of IT. Information Technology. analyzing.

Retrieval is the process by which a computer locates and copies stored data or information for further processing or for transmission to another user. or E-Mail – Voice Messaging. Information Technology. or visual image. text. sound.The Principles of Information Technology The Functions of Information Technology (Continued) • Generation: The process of organizing information into a useful form. • Storage and Retrieval: Storage is the computer process of retaining information for future use. Information Technology. Senn. whether as numbers. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 30 10 . 3rd Edition © 2004 Pearson Prentice Hall 29 The Principles of Information Technology The Benefits of Information Technology Senn. – Electronic Mail. or Voice Mail Senn. 3rd Edition © 2004 Pearson Prentice Hall 28 The Principles of Information Technology The Functions of Information Technology (Continued) • Transmission: The computer process of distributing information over a communications network.

identifying alternatives for solving it.The Principles of Information Technology The Opportunities of Information Technology • Helping People • Solving Problems – Problem: A perceived difference between an existing condition and a desired condition. Information Technology. Senn. Information Technology. – Problem Solving: The process of recognizing a problem. Improving Our Lives • Television • Education • Training • Entertainment • Shipping Senn. and successfully implementing the chosen solution. 3rd Edition © 2004 Pearson Prentice Hall 33 11 . 3rd Edition © 2004 Pearson Prentice Hall 31 The Principles of Information Technology Information Technology Is All Around Us. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 32 The Principles of Information Technology Information Technology Is All Around Us. Improving Our Lives (Continued) • Paperwork • Money and Investments • Agriculture • Taxation and Accounting • Health and Medicine Senn.

Information Technology. Improving Our Lives (Continued) • Manufacturing • Journalism • Energy • Sports Senn. 3rd Edition © 2004 Pearson Prentice Hall 34 The Principles of Information Technology The Responsibilities of Using Information Technology • To be Informed • To Make Proper Use of IT • To Safeguard Senn. Information Technology. 3rd Edition © 2004 Pearson Prentice Hall 35 12 .The Principles of Information Technology Information Technology Is All Around Us.

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