THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

STRATEGIC DIRECTION 1: Sustainability > Strengthening TLE

GOALS • Raise awareness and understanding of literacy services available through The Learning Exchange • Expand partnerships and strengthen connections • Develop and maintain solid infrastructure • Increase overall membership

Raise awareness and understanding of literacy services available through The Learning Exchange Marketing
Main initiative and Actions Expected Results
TLE recognized within community and amongst partners

Responsible
Executive Director Communication Consultant Administrative Assistant

Timeline
Ongoing 2011 - 2012

1.1

Effectively market the services of The Learning Exchange and its vision/mission, within the community and amongst partners In 2012 create a 3 year marketing plan: Review previous marketing plans/strategies Hire marketing consultant Organize/facilitate planning meeting Hold 2 day marketing planning meeting Develop plan Put plan into effect

1.2
• • • • • •

Established direction for Marketing & Communication strategies/activities for TLE

Staff Consultants BOD

Spring 2012

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Communication/Promotional
Main initiative and Actions
1.3 Ensure regular communication of The Learning Exchange news and information to members, other literacy providers, partners, schools and community organizations • Annually, produce and distribute three editions of the News and Views newsletter and post on website • Regularly, post information on TLE’s Google calendar • Promote TLE’s services, website and Learning Links within the community • Post news and events on TLE’s Facebook • Post family literacy news on TLE’s Connections • Use Twitter to inform members

Expected Results

Responsible

Timeline

Informed members, partners, organizations and community

Communication Consultant

Ongoing 2011 - 2012

1.4

Annually create a list of literacy and community events 1.5 Select community and promotional events to attend

Annual list of literacy and literacy-related community events Calendar of events Increased communication Increased communication Promotional materials available for TLE Enhanced presence in community

Administrative Assistant Executive Director Communication Consultant Executive Director Executive Director Staff BOD TLE members

September 2011

1.6 1.8

Attend McGill Volunteer Fairs

Sept. 2011 & Jan. 2012 Fall, Winter, Spring Ongoing 2011 - 2012

1.7 Annually hold communication events Update/create/print promotional materials as needed 1.9 As needed, distribute communication packages and promotional materials at events within the community 1.10 Improve/increase Facebook presence for communication/promotion: • Review/assess how to best use Facebook for TLE • Create photo albums: Upload photos, tag, etc. • Create Increase use of TLE’s Facebook to post news, events and promote TLE • Increase TLE’s fans • Promote to members, etc.

Effective use of social networking to communicate TLE’s mission, vision and mandate

Communication Consultant Administrative Assistant

Ongoing 2011 - 2012

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Communication/Promotional
Main initiative and Actions
1.3 Ensure regular communication of The Learning Exchange news and information to members, other literacy providers, partners, schools and community organizations • Annually, produce and distribute three editions of the News and Views newsletter and post on website • Regularly, post information on TLE’s Google calendar • Promote TLE’s services, website and Learning Links within the community • Post news and events on TLE’s Facebook • Post family literacy news on TLE’s Connections • Use Twitter to inform members

Expected Results

Responsible

Timeline

Informed members, partners, organizations and community

Communication Consultant

Ongoing 2011 - 2012

1.4

Annually create a list of literacy and community events Initiate the TLE Literacy Spirit Award to a member of the community in recognition of their outstanding support/effort in literacy (i.e. Present award at SWL Gala)

Annual list of literacy and literacy-related community events Literacy supporters recognized

Administrative Assistant Executive Director September 2011 May 2012

1.11

TLE Website/Learning Links
Main initiative and Actions
1.12 Annually, retain service of webmaster 1.13 Link The Learning Exchange website to other literacy and community organizations’ sites 1.14 Update and monitor site • Scribd documents/sections • Monitor analytics and use to advantage • Review referrals (from analytics) and update as needed • Update/upload master documents • Update Learning Links 1.15 Improve document set up on website/Scribd • Review all documents and assess situation

Expected Results
Webmaster expertise Higher profile for TLE

Responsible
Executive Director Executive Director Webmaster

Timeline
Fall 2011

Up-to-date website Links to other websites Current statistics regarding website hits Easier to use Executive Director Webmaster Website Volunteers Executive Director Website Volunteers

Ongoing 2011 - 2012

Winter 2011/2012

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Communication/Promotional
Main initiative and Actions
1.3 Ensure regular communication of The Learning Exchange news and information to members, other literacy providers, partners, schools and community organizations • Annually, produce and distribute three editions of the News and Views newsletter and post on website • Regularly, post information on TLE’s Google calendar • Promote TLE’s services, website and Learning Links within the community • Post news and events on TLE’s Facebook • Post family literacy news on TLE’s Connections • Use Twitter to inform members

Expected Results

Responsible

Timeline

Informed members, partners, organizations and community

Communication Consultant

Ongoing 2011 - 2012

1.4

Annually create a list of literacy and community events • Write descriptions for all documents • Upload new/updated items to website • Update as needed 1.16 TLE’s social networking links: • Establish routine for regular posts to Facebook and Twitter • Better organize TLE’s You Tube channel

Annual list of literacy and literacy-related community events

Administrative Assistant

September 2011

Up-to-date news and information posted online

Expand partnerships and strengthen connections Partnerships and Networking
Main initiative and Actions
1.17 Annually, maintain existing partnerships

Expected Results
Strengthened established partnerships

Responsible
Communication Consultant Executive Director Administrative

Timeline
Ongoing 2011 - 2012

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Expand partnerships and strengthen connections
Assistant

1.18

Meet with representative from McGill re: ProBono student program for two additional students 1.19 HRSDC submit proposal for project partnership

Legal information as needed Executive Director New project for at risk youths established Communication Consultant Executive Director Administrative Assistant Executive Director BOD Executive Director BOD TLE Governing Board Rep Executive Director BOD Communications Consultant Summer 2011

1.20

Contact potential partners to increase partnerships and networking opportunities • SWL Adult Ed. administrators • Career Lab representative at Pont Viau

Established new partnerships

Fall 2011

• CLC (explore partnership possibilities) 1.21 Continue partnerships to maintain and
update Learning Links

Partnerships established to continue work on Learning Links Representative on SWL/Vimont Governing Board

Starting September 2011 Regular contact October 2011 (after AGM)

1.22

Annually, appoint board member to represent TLE as “Community Representative” on SWL/Vimont Governing Board

1.23 Attend SWL School Board meetings and functions as needed

Representation of TLE New community contacts

1.24 Develop two new community contacts annually

Partnered with more community organizations than at present, and providing literacy services in conjunction with other social benefits Increase of event attendance and partnership amongst community organizations

1.25 1.26

Annually, attend 2 – 3 community events

Ongoing 2011 - 2012

Partner with CDC-Laurier/Vimont and other community groups for events: • Adult Learner’s Week • Hold festival and workshops • Promotional activities • Open House • Book Give-Aways • Family Literacy initiatives

Increased partnership for events Participation of learners

Executive Director Partners

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Develop and maintain solid infrastructure TLE’s Infrastructure
Main initiative and Actions
1.27 Increase funding to open additional 4 weeks a year 1.28 Annually, update and review all TLE’s master documents 1.29 By-laws: • Distribute proposed by-laws changes to membership Present to membership for ratification at 2011 AGM

Expected Results
Improved hours to achieve goal/strategic direction

Responsible
Executive Director

Timeline
Immediate August 2011

Up-to-date documents By-laws ratified by TLE members to comply with new regulations Executive Director Administrative Assistant BOD Executive Director Administrative Assistant ProBono McGill Students BOD Policy and Procedures Committee Executive Director

Summer/Fall 2011

1.30

Letter of Patent : • Apply for new Letter of Patent • Forward new by-laws and Letter of Patent to MELS (PACTE)

Current Letter of Patent

Starting October 2011

1.31 Policy and Procedures (P & P): • Establish P & P Committee to review and
incorporate changes to by-laws into Policy and Procedures document • Present to BOD for approval • Reformat document 1.32 Orientation Manual: • Incorporate changes from P & P • Format, print, distribute and post to Scribd

Updated Policy and Procedures document to reflect changes to by-laws

Fall (after AGM)

Updated Orientation Manual

Executive Director

2012

Committees and Board of Directors
Main initiative and Actions Expected Results
Well-governed, cohesive and informed BOD New director on BOD A functional Board with the right background experience and contacts to meet the Strategic Plan requirements TLE member participation on committees

Responsible
BOD Executive Director Nominating Committee Communications Consultant Executive Director Administrative Assistant

Timeline
Ongoing 2011 - 2012

1.33

Annually, develop Board’s strength • Elect one new director annually • Maintain a balanced Board • Meet to review strategic/action plan

1.34 Annually, promote and advertise different committees and duties • List in Annual Report list of committees and members

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Develop and maintain solid infrastructure TLE’s Infrastructure
1.35 Represent the issues and concerns of TLE’s adult students through representation and involvement on boards, committees and other key organizations Broad representation for TLE students at key organizations Executive Director Board of Directors Staff

Staff and Consultants
Main initiative and Actions Expected Results Responsible Timeline

1.36

Increase work hours to fulltime for salaried staff: • Executive Director + 10 hr per week = fulltime • Administrative Assistant + 15 hours = fulltime Increase budget to hire a Communications Consultant

Increased human resources to run/manage TLE

Immediate

1.37 1.38

Strengthened communications opportunities

Executive Director

Immediate

Broaden and strengthen professional development programs for staff and Consultants 1.39 Increase opportunities for staff development and team building 1.40 Recognize and support staff and consultants for successes and effort

Increased opportunities for staff and consultants Cohesive team Staff/Consultants recognized Executive Director BOD

Ongoing 2011 - 2012 Starting Fall 2011 Ongoing 2011 - 2012

Funding
Main initiative and Actions
1.41 Research potential funding sources and write proposals for funding • Request/justify additional funding from PACTE • Apply as needed in conjunction with Strategic Plan • Apply to Canadian Heritage • Maintain membership via Canada Helps ! • Seek new funding sources opportunities Additional funding to deliver the programs and services Request submitted and additional PACTE funding approved Executive Director Communications Consultant Ongoing 2011 - 2012

Expected Results
Proposals written and accepted to increase funding

Responsible

Timeline

Increase Overall Membership Recruitment and Retention -7Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Staff and Consultants
Main initiative and Actions Expected Results Responsible Timeline

1.36

Increase work hours to fulltime for salaried staff: • Executive Director + 10 hr per week = fulltime • Administrative Assistant + 15 hours = fulltime Increase budget to hire a Communications Consultant

Increased human resources to run/manage TLE

Immediate

1.37

Executive Director Strengthened communications opportunities Immediate

Main initiative and Actions
1.42 Involve existing and new partners in recruitment

Expected Results
Increase community network New members recruited

Responsible
Communications Consultant Executive Director Administrative Consultant Communication Consultant Executive Director Communication Consultant Administrative Assistant BOD

Timeline
Ongoing 2011 - 2012

1.43

Begin recruitment/ Advertise for new volunteers • Recruit new volunteer tutors • Recruit website volunteers • Recruit youth volunteers Begin recruitment of new students to match with trained volunteers Establish strategies for a new recruitment campaign (Marketing Campaign 1.2 i.e. Advertise and post information online, write articles for local newspaper) • Implement strategies

Starting September 2011

1.44 1.45

Increased membership/New students recruited

Starting October 2011

Established recruitment strategies for TLE

2012

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

STRATEGIC DIRECTION 2. EXCELLENCE > PROVISION PROGRAMS

OF

SERVICES

AND

GOALS • Develop and improve services & programs • Improve access and intake procedures • Provide quality training and professional development • Be responsive to the membership and community: Implement new services and programs based on needs

Develop and improve services & programs Book Club
Main initiative and Actions
2.1 Continue to build upon Book Club membership: • Support organizers of club • Establish regular location for meetings • Promote Book Club events and report on activities • Provide Book Club with book give-aways

Expected Results

Responsible
Executive Director Book Club Chair

Timeline

Improved location/access

Fall 2011

Family Literacy Program
Main initiative and Actions Expected Results
Improved information for community about initiatives, activities, events, ideas and resources related to family literacy Increased support for parents/families Expand Family Literacy initiatives and programs, events of 100+ Improved information for community about initiatives, activities, events, ideas and resources related to family literacy

Responsible
Executive Director Web Master Library Consultant/Trainer Executive Director Administrative Assistant Family Literacy Committee Communications Consultant

Timeline
Fall 2011

2.2 •

Develop TLE Connections website

Secure funding to develop & design website • Link to relevant sites • Parent/family information and support 2.3 Continue to build upon family literacy program initiatives within the community • Acquire additional funding • Involve parents as volunteers • Involve youth as volunteers 2.4 Provide schools and community organization information, resources and support for Family Literacy Day initiatives • Promote/post activities on TLE and Literacy Canada Websites • Add events and information to FLD Google calendar • Distribute FLD promotional materials from

Ongoing 2011 - 2012 Starting November 2011

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Family Literacy Program
Main initiative and Actions Expected Results
Improved information for community about initiatives, activities, events, ideas and resources related to family literacy Increased support for parents/families Expand Family Literacy initiatives and programs, events of 100+

Responsible
Executive Director Web Master Library Consultant/Trainer Executive Director Administrative Assistant Family Literacy Committee Communications Consultant

Timeline
Fall 2011

2.2 •

Develop TLE Connections website

Secure funding to develop & design website • Link to relevant sites • Parent/family information and support 2.3 Continue to build upon family literacy program initiatives within the community • Acquire additional funding • Involve parents as volunteers • Involve youth as volunteers Literacy Canada to schools and communities • Provide information 2.5 Involve children’s parents in Family Literacy activities at the schools 2.6 Increase number of Family Literacy events

Ongoing 2011 - 2012

Increased parent involvement and promotion of family literacy Improved Family Literacy program

Starting January 2012 Starting January 2012

Resource Center/Drop-In
Main initiative and Actions
2.7 Manage and improve access/use of Resource Center and TLE services to community • Hold monthly book give-aways • Post hours on new board • Promote within Vimont Center • Colorful promos...change regularly • Post newsletter • Banner

Expected Results
Services well promoted Better learning environment, able to accommodate needs of TLE members and community Students able to use on drop in basis Up-to-date technical/library resources

Responsible
Executive Director Library Consultant Administrative Assistant Executive Director

Timeline
Ongoing 2011 - 2012

2.8

Regularly, maintain, update, upgrade and purchase necessary equipment for Resource Center: • Laptops • PCs • printers • headsets • speakers • tape recorders • magazine boxes/name holders • library supplies

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Family Literacy Program
Main initiative and Actions Expected Results
Improved information for community about initiatives, activities, events, ideas and resources related to family literacy Increased support for parents/families Expand Family Literacy initiatives and programs, events of 100+

Responsible
Executive Director Web Master Library Consultant/Trainer Executive Director Administrative Assistant Family Literacy Committee Communications Consultant

Timeline
Fall 2011

2.2 •

Develop TLE Connections website

Secure funding to develop & design website • Link to relevant sites • Parent/family information and support 2.3 Continue to build upon family literacy program initiatives within the community • Acquire additional funding • Involve parents as volunteers • Involve youth as volunteers • SMARTboard with projector arm

Ongoing 2011 - 2012

Improve access and intake procedures Access to Services
Main initiative and Actions
2.9 Review access to services and available support • Staff requirements • Services offered • Track incoming calls re: where they heard about us

Expected Results

Responsible

Timeline

Knowledge of needs

Executive Director

Ongoing 2011 - 2012

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Access to Services
Main initiative and Actions
2.10 Increase opportunities for service access to community Promote Internally: • Meet with teachers/staff/admin. • Luncheon with key people at Vimont • Volunteers wear identifiable nametags/lanyards • Survey to teachers • End of year summary of work with SWL • Promote externally: • Student handbook info page • Look for new venues to advertise for volunteers and promote services • Promote at local kiosk • Look for more partners within community • Partner more with SARCA • monthly meetings/updates • SWL Annual report 2.11 Hold annual ACE Community Festival

Expected Results

Responsible

Timeline

Increased awareness of TLE services Increased community use/access to TLE services

Executive Director Administrative Assistant

Ongoing 2011 - 2012

Outreach, awareness and community spirit Recognition of adult learners Increased visibility of TLE’s services

Executive Director Administrative Assistant Communications Consultant

March 2011

Intake and Matching Procedures
Main initiative and Actions
2.12 Review intake and matching procedures

Expected Results
Assessment of needs

Responsible
Executive Director Library Consultant/Trainer

Timeline
Fall 2011

Provide quality training and professional development Train New Volunteers
Main initiative and Actions Expected Results
Increased training opportunities More trained volunteers Increased retention of potential volunteers Current methods for training

Responsible
Executive Director Communications Consultant Executive Director

Timeline
July 2011 Ongoing 2011

2.13

Secure additional funding to increase training schedule from three sessions offered to eight 2.14 Work with LVQ on training initiatives • Attend workshop sessions • Review findings and how they relate to TLE

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Access to Services
Main initiative and Actions
2.10 Increase opportunities for service access to community Promote Internally: • Meet with teachers/staff/admin. • Luncheon with key people at Vimont • Volunteers wear identifiable nametags/lanyards • Survey to teachers • End of year summary of work with SWL • Promote externally: • Student handbook info page • Look for new venues to advertise for volunteers and promote services • Promote at local kiosk • Look for more partners within community • Partner more with SARCA • monthly meetings/updates • SWL Annual report 2.11 Hold annual ACE Community Festival

Expected Results

Responsible

Timeline

Increased awareness of TLE services Increased community use/access to TLE services

Executive Director Administrative Assistant

Ongoing 2011 - 2012

Outreach, awareness and community spirit Recognition of adult learners Increased visibility of TLE’s services

Executive Director Administrative Assistant Communications Consultant

March 2011

Intake and Matching Procedures
Main initiative and Actions
2.12 Review intake and matching procedures

Expected Results
Assessment of needs

Responsible
Executive Director Library Consultant/Trainer Executive Director

Timeline
Fall 2011

• Design program for training

2.15

Update training to incorporate new ICTs available

Relevant and improved training / Engaged participants

Starting September 2011

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

ICT Training
Main initiative and Actions
2.16 Use ICT training to increase the success rate of adult literacy students • Computer training for tutors (following Basic Training) to tutor students on ICT use • Training for students 2.17 Promote use of computers and related equipment

Expected Results
Students’ competency level increased (real life application of ICTs)

Responsible
Executive Director

Timeline

Computers and ICT equipment at Resource Center used by students Partnership with RECIT Increase relevancy of links Organize Learning Links for ease of use Learning Links used by students across the province Promotional material developed Increase access and use of ICTs

Executive Director Administrative Assistant

2.18

Ongoing 2011 - 2012

Continue to develop, update and promote the Learning Links’ and other created websites • Create promo bookmark/postcard for Learning Links, TLE Connections, Social Networking Ideas, (i.e. include address how to get to it, short description, instructions) • Workshop proposals at QAAL, QPAT, etc.

Executive Director RECIT

2.19 Implement learning opportunities for students re: ICT use

Executive Director Administrative Assistant

January 2012 to June 2012

Workshops/ Professional Development
Main initiative and Actions
2.20 Offer a variety of workshops based on identified needs and requests from membership 2.21 Promote members’ active participation in continued training and tutoring opportunities • Increase frequency • Offer during regular school hours • Invite Vimont staff/students • Work with CLCs

Expected Results
Outreach, improved services Meaningful workshops provided

Responsible
Executive Director Administrative Assistant Trainer

Timeline

Increase participation of TLE members and community

Executive Director Administrative Assistant

Ongoing 2011 - 2012

2.22 2.23

Monitor the trends in literacy within the educational renewal and adapt accordingly Train members in use of ResourceMate

Knowledge of renewal initiatives Trained staff

Executive Director Library Consultant As needed

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Be responsive to the membership and community: Implement new services and programs based on needs Program Development
Main initiative and Actions
2.24 Develop and promote Library visits Increased learning opportunities 2.25 Increase opportunities for “everyday life” learning • Start monthly shared skills gatherings • Hold craft events • Advertise/promote services 2.26 Develop International Women’s Day • Renew membership to Girls Action Foundation • Apply for project funding • Start a committee with students and volunteers to develop and plan activities for event • Post event/activities to websites • Hold events Outreach Answering the demands/needs of the clientel

Expected Results
Engaged students

Responsible
Executive Director Student Library volunteer Executive Director

Timeline
Starting September 2011 Starting November 2012

Engaged members Successful planning and implementation of an event Answering the demands/needs of the clientel

Executive Director

Starting October 2011

2.27

Development of essential skills program: workshops for students re: essential skills training: • In 2011, begin to act upon research results of new programs and resources re: essential skills • Starting in 2012, link TLE web site and Learning Links with essential skills-related sites • By 2012, have free HRSDC essential skills materials available to members •

Define literacy programs that we can implement Development of essential skills training workshops Establish resources, links and programs for students Executive Director February 2012

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

STRATEGIC DIRECTION 3. EFFECTIVENESS > MEMBER OUTREACH, SUPPORT AND RECOGNITION

GOALS • Provide members with networking opportunities • Provide students with the necessary tools and skills to function successfully in everyday life • Ensure members are engaged and have a positive experience

Provide members with networking opportunities Networking
Main initiative and Actions
3.1 Regularly provide networking opportunities amongst members, Board and staff 3.2 Provide opportunities for students to interact with learners from other councils • Invite students to participate in outside events • Get students involved in SUN program • Support new student speakers (provide budget, etc.) and provide leadership • Host and participate in student events and get-togethers

Expected Results
Increased networking opportunities

Responsible
Executive Director Administrative Assistant

Timeline
Ongoing 2011 - 2012

Have at least one student from TLE on SUN team Increase number of students attending outside events by 20% Host annual student event Executive Director Student Leader volunteer Ongoing 2011 - 2012

Provide students with the necessary tools and skills to function successfully in everyday life Student Development
Main initiative and Actions
3.3 Provide diverse range of learning opportunities for students • Offer TLE services based on expressed needs of students 3.4 Increase learning opportunities and resources for adult learners who are parents • Promote Parent’s of Vimont group • Hold workshops • Provide support and resources

Expected Results
Maintain high level of student satisfaction

Responsible
Executive Director Executive Director Administrative Assistant Family Literacy Committee Staff

Timeline
Ongoing 2011 - 2012

Increased parent awareness and involvement especially during key family literacy events during the year Increase students’ participation and attendance at

3.5

Encourage students’ participation and

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Provide members with networking opportunities Networking
Main initiative and Actions
attendance at events and workshops i.e. Blue Metropolis, LVQ Annual Conference, Adult Learner’s Week and similar events 3.6 Encourage students’ involvement at TLE

Expected Results
events and workshops by 20% Increase students involvement and visits to TLE

Responsible
Executive Director

Timeline

Student Resources
Main initiative and Actions
3.7 Purchase appropriate resources for students

Expected Results
Inventory of quality and relevant resources Knowledge of essential skills resources/programs for students Increase learning opportunities by 20% Student autonomy

Responsible
Executive Director Executive Director

Timeline
Ongoing 2011 - 2012 September 2011 to December 2011 By 2011

3.8 3.9

Increase resources re: essential skills

Present learning opportunities to provide students with essential skills

Ensure members are engaged and have a positive experience Events
Main initiative and Actions
3.10 Establish a Social Committee of volunteers, staff and students to organize annual events 3.11 Hold Annual events: • Holiday Party • Volunteer Appreciation • TLE’s Celebration Event

Expected Results
Well-organized and planned events Memorable experience at TLE

Responsible
Administrative Assistant

Timeline
Fall 2011 Ongoing 2011 - 2012

Support and Recognition
Main initiative and Actions
3.12 Hold Volunteer Voice twice a year

Expected Results
Shared volunteer experiences

Responsible
Administrative Assistant Volunteer Voice volunteer Administrative Assistant Student Chat volunteer

Timeline

Fall 2011 and Spring 2012

3.13

Hold Student Chat twice a year

Shared student experiences

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Prepared by Darlene Brown May 2011

THE LEARNING EXCHANGE

TLE Detailed Action Plan 2011/2012

Student Resources
Main initiative and Actions
3.14 Establish new initiatives to support and recognize members 3.15 Write articles for TLE’s News and Views celebrating members’ achievements 3.16 Reward and recognize members’ efforts for TLE 3.17 Submit members’ names for the Literacy Awards Recognition

Expected Results
New ideas to support members Engaged membership TLE members recognized TLE members recognized

Responsible
Executive Director Executive Director Administrative Assistant Executive Director Executive Director TLE Members

Timeline

Ongoing 2011 - 2012

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Prepared by Darlene Brown May 2011

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