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JamiQ Credentials (Dec 2011)

JamiQ Credentials (Dec 2011)

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Published by: kelvinquee on Feb 06, 2012
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JamiQ Social Media Monitoring Software

JamiQ's multilingual social media monitoring software helps businesses listen, measure, and gain insights from conversations taking place online. JamiQ makes cutting-edge technology available to you in a user-friendly dashboard.

Monitoring what the world is saying about your brands, products, and competitors could not be easier. Find out more at JamiQ.com

Your Social Media Strategy

Monitor Everything (including Asia)
The foundation of social media monitoring is the ability to capture most, if not all, online conversations. Just like a search engine, the more web pages that are covered the better a service it is. JamiQ gets its data from the world's best search engines, APIs, RSS feeds, and specially built web crawlers to monitor the global social media in real-time. Our revolutionary design and relentless approach enables us to capture social media posts on blogs, forums, microblogs, news, social networks, video sites, and more. Based in Asia, JamiQ specializes in monitoring the diverse and multilingual Asian social media.

.Multilingual Monitoring The social media is a global phenomenon that impacts everyone from every country in every language. JamiQ also provides a one-click translation option for any nonEnglish entries. from any market. Everything from Chinese and Korean to German and Spanish will be monitored according to your requirements. JamiQ lets you monitor the social media in any language.

At a glance you get to see what has changed in the last 24 hours. The dashboard also gives you an immediate view of how many Topics you have running and easy access to managing them.Easy To Manage JamiQ's dashboard organizes and gives you a quick overview of the most recent updates on all your Topics. identify which Topics are critical and jump right in. .

JamiQ lets you visualize the buzz of all the entries over any date range. it gets captured by JamiQ.Crisis-ready Buzz Trending Every Topic in JamiQ monitors your brand in near real-time. . The moment a mention of your brand appears on the social media. even down to the hours in a day. Quick links to frequently used date ranges and interactive charts provide quick access to your most critical data.

Spike Detection When a crisis hits and mentions of your brand suddenly spikes. . You can set the spike detection to focus on particular markets or media so you’re kept in the know when a crisis is about the take place. JamiQ is able to pick up on that trend and immediately send you a notification by email.

. Compare up to three Topics at once and trend them over any specified date range and filters.Competitive Analysis Competitive analysis helps you benchmark your social buzz against your top competitors so that you can have clarity of your standing within the industry.

This trending helps you discover insights into what the majority of conversations are talking about.Insights & Discovery The most used words in the content that JamiQ captures are extracted and trended according to the frequency of their occurrence in the social media posts. .

.Identify Influencers JamiQ's smart algorithms automatically analyzes the influence of every website on the fly. Noticing a shift from less influential sites to more influential ones could indicate a phenomenon where chatter about your brand is being picked up from the blogosphere by the news media. while less influential sites are likely personal blogs or niche community forums. The influence chart gives you an instant view of the impact your brand is making on the social media. Highly influential media could signify news sites or popular blogs.

Sentiment Detection Using our specially designed natural language processing technology. This allows you to react immediately when you notice a sudden change of heart. JamiQ is able to detect the sentiment of every post on the fly. While machine-driven sentiment detection isn't a replacement for human intellect. The sentiment chart gives you an indicative view of the perception surrounding your brand. it provides the much needed leverage for monitoring the vast number of opinions that are generated online every single day. .

Market & Media Segmentation Just as important as knowing what is being said about your brand. is knowing where the conversations are taking place. JamiQ uses smart algorithms to discover which country a post comes from and what media type it is (blog. . etc.) This gives you the ability to zoom in on your local market and media types that are most critical. news. forum.

Powerful Filters & Data JamiQ lets you view every individual entry and its attributes in an interactive table. . For more advanced and detailed manipulation. All data captured on JamiQ is kept for up to 6 months. Use the filters to manipulate the data focusing on exactly what you need. all your data is available for download to Excel.

you can deep dive into the data that you are looking for. In this example. Beyond the pre-set filters.Deep Dive Search Every Topic created in JamiQ is a searchable collection. we can dive in to take a look at the entries within the IKEA Topic that mentions “sofa” or “bed” coming from Australia. .

Advanced Keyword Options One Topic is NOT one keyword. . We can track multiple keywords in a Topic using multiple options to include and exclude. Selecting the right keywords to include and exclude is critical to the accuracy and quality of the data being captured.

Usage Of Social Media Monitoring BUSINESS FUNCTION Digital Public Relations Advertising BENEFITS • Campaign tracking • Influencer discovery • Crisis and issues monitoring • Stakeholder engagement • Campaign testing and development • Brand planning Media Planning Market Research • Affiliate marketing • Earned media measurement • Brand and perception audit • Consumer habits and usage studies Customer Service • Customer feedback • Issues monitoring .

• New language lexicons can be added upon request. and Tagalog. • JamiQ’s proprietary system analyzes profile pages. • Unlike most US-based tools. • JamiQ’s proprietary system supports English. • By default JamiQ covers 80% of the most popular social media. Multilingual Sentiment Detection Custom Data Mining 100% Customizable . • Our complete technology stack is built and owned by JamiQ thus any modifications above or to the core technology can be made to fit client needs. Chinese (simplified/traditional). and even significant location specific landmarks within text to identify an individual’s location. geo-location data. JamiQ goes far beyond IP address and domains to detect where an individual is from.Unique to JamiQ Features Multilingual Monitoring Accurate Market Detection DESCRIPTION • JamiQ supports the monitoring of any keyword in any language right out of the box. Bahasa Indonesia. JamiQ can deploy customized web spiders to mine data from sites the client requires. • In situations where specific sites are required.

Research & Development: Mapping Relationships http://vimeo.com/jamiq .

In The News: Discovered Fake Twitter Accounts .

swarm.Singapore General Elections 2011: National Agenda http://ge.is .

Real-Time Event Twitter Engagement .

Real-Time Event Twitter Engagement SingTel FMCC 2011 ad:tech 2011 .

Partnerships: Official Auditor .

Customer Case Study: Samsung Asia Challenge 1. 2. Which Samsung products were bloggers talking about in Singapore? Who were the most influential bloggers that shared an interest in Samsung? 2. 2. identifying critical focus areas. Samsung incorporated JamiQ’s findings and feedback into planning for the coming year. Stronger and more targeted engagement of bloggers in Singapore. Solution 1.” Daniel Goh. “Having a pulse on the online conversations found in the blogosphere is critical for forming an accurate picture of what our customers . . Samsung Asia Results 1.past. PR and Online Manager. Use JamiQ to monitor the social media and discover what is being said about of Samsung in Singapore. Identify the top 10 most influential bloggers that have an interest in Samsung.think and want about our products. current and future .

Analysis & Reports At JamiQ we work with clients beyond the software providing the human touch and intellect in analyzing data. With social buzz becoming a powerful measure. seminar talks. Consulting & Training JamiQ offers consulting and training for social media monitoring and analysis. JamiQ has worked with clients to create customized dashboards or industry specific data analysis. JamiQ’s data against your campaigns will reveal new dimensions of insights. Data Visualizations JamiQ works with event organizers. and governments to create unique and engaging ways of looking at data.Solutions & Offerings Monitoring Platform JamiQ’s SaaS platform provides a fully automated and intuitive dashboard for monitoring the social media in any market and language. Our visualizations have been used to spot growing trends or share a social media story with the world. JamiQ helps clients create custom reports with detailed analysis that meet their goals. Application Development JamiQ’s engineering expertise has been tapped upon by clients to build custom applications above our core monitoring platform. workshops. We offer industry best practices. corporations. JamiQ uses advanced data mining and analysis technology to provide deep insights into online conversations. and hands-on training of our social media monitoring platform. API JamiQ’s API lets you get our data onto your dashboards and apps. .

JamiQ Analysis Platform Buzz Trending Sentiment Analysis Benchmark Analysis Trend Analysis Market Tagging Influence Analysis Media Tagging Multilingual Parsing Domain Detection Spike Detection Data Correlation Relationship Mapping Prediction Engine Demographic Profiling . Technical Support Multitude Large screen interactive Twitter visualizations for events. Application Development Customized applications built above JamiQ’s unique data that fit your business needs. Technology Integration Technical Support Social Media Monitoring Easy-to-use social media monitoring dashboard with multilingual capabilities. Sold exclusively at SingTel. Technical Support ReputationWatch Social media alerts for SMEs.JamiQ Offerings Overview Reports & Consulting SaaS Products Technology Development Solution Deployment Data Analysis API Initial Setup Initial Setup For customers who want a customized version of JamiQ deployed behind their firewall for specific data analysis. Adding JamiQ’s technology and data to your existing platforms and services.

JamiQ’s Value Proposition JamiQ’s Core Monitoring Platform Social Data Mining Sentiment Analysis Market Segments Influence Measures Multilingual Support Topic Trending Crisis Detection Lead Generation Market Intelligence Predictive Modeling Reputation Management Influencer Mapping Decision Making Competitor Analysis Crisis Management Market Research Product Development Campaign Measurement Customer Service Trend Analysis Share of Voice Public Relations .

JamiQ’s Technology Offerings Solution Deployment Technology Consulting Application Development JamiQ’s Core Monitoring Platform Social Data Mining Sentiment Analysis Market Segments Influence Measures Multilingual Support Topic Trending Crisis Detection Social Media Monitoring Product Social Media Visualizations .

Some of JamiQ’s Customers .

JamiQ’s unique solution provides the widest coverage of the AsiaPacific’s diverse and multilingual social media. . giving you the critical insights businesses need for immediate and strategic decision-making. measure.About JamiQ JamiQ’s multilingual social media monitoring software helps businesses listen. sentiment detection. and market segmentation. JamiQ uses advanced data mining and natural language processing technology to produce real-time buzz trending. and discover insights from conversations taking place online. influence scoring.

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