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Over 200 organisations in total have completed eSociety grant funded activities: many of the projects undertaken are self sustaining.

Over 140 community based organizations have implemented their own ICT based project with technical support from ICTA’s eSociety Programme.

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Over 50 projects by NGOs, public and private sector institutions have been initiated with support from the ICTA eSociety Programme and are now continuing without further funding.

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This sense of ownership led to a low level (less than 15%) of project cancellation/ failure as the recipients were driven by their own ambitions and goals

Special attention was paid to local language. All awareness activities including national media advertising –were conducted in all three languages. All documents including Expression of Interest and proposal templates were available in Sinhala, Tamil and English and submissions were accepted in any official language. The increasing competitiveness of the grants process (5:1 ratio of proposals to awards) and the variety of organizations and proposals demonstrates that applicants were reassured that their idea would receive due consideration

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Assistance was provided for tasks that ranged from computer procurement – the community had to procure its own hardware through a competitive process – to training on specialized software programmes – such as FrontlineSMS, 3D Move Maker, Gnucash, Joomla and various e-learning software. At least one contact – phone, email, meeting, visit – was made with each project every month

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Community Assistance Programme

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How You Can Replicate This Success Story • FrontlineSMS www.frontlinesms. com - software for sending SMSes is free for nonprofits and community based organizations • A supported mobile phone and data cable and a personal computer or laptop are required to send the SMSes

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Key Success Factors • Entirely mobile phone based operation lowered or removed ICT literacy barriers • An organisation with local credibility and strong grassroot marketing capabilities • The benefits of the project - reducing costs, mitigating risks, increasing profitability – spoke to the fishermen’s everyday concerns

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“We couldn’t believe that someone could sit in front of a computer and tell us where the fish were but [Mr Nilaweera] did” – Somadasa

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How You Can Replicate This Success Story • FrontlineSMS www.frontlinesms. com - software for sending SMSes is free for nonprofits and community based organizations • A supported mobile phone and data cable and a personal computer or laptop are required to send the SMSes

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Key Success Factors • Entirely mobile phone based operation removed computer literacy barriers • Awareness was built through methods that also lent credibility to the project • The benefits of the project – allowing informed decision making and increasing negotiating power – were those that farmers found easy to understand and use

“A vendor came and offered us a price for the onions… I had already received an SMS saying the price was much higher [at Dambulla market]… we negotiated with this information and I made an additional 7 rupees per kilo” -Farmer, Galewela

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Key Success Factors • Project leader’s ability to transfer higher level animation and video skills to students helped project continue • Skills learned by the students are easily transferable to the workplace • 2D animation process is simpler to learn than 3D, allowing students to advance and create stories faster

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How You Can Replicate This Success Story • Many animation creation tools are available including the (open source) Pencil available at http://pencilanimation.org • All content and software created under the eSociety programme are available for free replication to interested parties

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Key Success Factors • Parent organisation well established in the community and already sustainable • Good understanding of the training requirements at this level • Strong marketing abilities of the project leader • Novelty of the mobile telecenter – a visit is an event - also assists in marketing it

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Partnership Assistance Programme

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Key Success Factors • The project fits the core goals of the funded organisation ensuring sustainability of the project and its infrastructure even after completion of funding • A wide array of communication options reduces the barriers to obtaining such information • Complete anonymity is offered through web chat and phone call options

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How You Can Replicate This Success Story • This solution can be easily replicated in any organization that provides information to the public • The integrated solution stack used for this project consists entirely of open source applications such as Linux, MySQL, Asterisk and Joomla. • All software and customizations specific to this project are available for free replication from the ICTA

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How You Can Replicate This Success Story • All content and software created under the eSociety Programme are available for free replication to interested parties Key Success Factors • Course leads to an international certification ensuring outcome quality and providing a recognized qualification for students • Distributed

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model allows any organization with the basic hardware/ connectivity requirements to access this course • Blended language programme mimics the accessibility of a live training environment • LMS allows students to follow classes at their own pace and track their results

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How You Can Replicate This Success Story • All content and software created under the eSociety programme are available for free replication to interested parties Key Success Factors • Organisation has significant experience with the requirements of local SMEs and has developed e-learning content for international clients • Information presented in very simple format bullets where possible – to ease reading and comprehension • Audio is used where appropriate • Topic areas selected by SMEs and content developed by experts in the field

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Key Success Factors • Availability of ICT literate workforce • Community capacity was built by learning best practices from rural BPOs in other countries • Organisation led by a dynamic, young member of the community • Support organisation with capacity to ensure sustainability of the project and its infrastructure even after completion of funding • Large client with steady supply of work and CSR focus

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Key Success Factors • The organisation is a credible, trusted source of medical information in Sri Lanka • Access to a base of skilled resources to create and review entries • Local language content made information accessible to all Sri Lankans • Open source CMS backed website allowed distributed information entry and facilitated review workflow

How you can replicate this success story • All content and software created under the eSociety programme are available for free replication to interested parties for repurposing or extending

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How You Can Replicate This Success Story • This solution can be easily replicated in any organization that provides information to the public • The integrated solution stack used for this project consists entirely of open source applications • All software and customizations specific to this project are available for free replication from the ICTA

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How You Can Replicate This Success Story • A computer with a DVD drive are all the infrastructure that is needed to replicate this project • All content and software are available for free replication from ICTA

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Replication Assistance Programme

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Key Success Factors • Training, implementation and support given as much or more importance than technical tasks • Localisation effort focused on documentation and training materials as well as interfaces • The project fits the core goals of the organisation ensuring sustainability of the project and its infrastructure even after completion of funding

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How You Can Replicate This Success Story • All applications, documentation and training material are available for free replication from ICTA or for free download from http://www. lakapps.lk

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Key Success Factors • Organisation has strong links with the local SME community • Community based training, service and support provided peace of mind to SMEs

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• Awareness began with services like online banking that are both easy to access and provide business value to SMEs, teaching them value of ICT • Confidentiality issues faced by SMEs were addressed • Open source software meant no licensing fees for the SMEs

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“Asanka provided quick support and more importantly pushed us to use the system. We thought he was a nuisance at first but only now do we realise the value of what he was trying to do for us” Ex-President, Tissamaharama Vendors Society

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How You Can Replicate This Success Story • The software used for this project consists entirely of open source applications such as OpenOffice. • All software and customizations specific to this project are available for free replication from the ICTA

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How You Can Replicate This Success Story • A DVD player, TV or projector and a set of textbooks are all the infrastructure that is needed to replicate this project • The content and software are available for free replication from ICTA

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“We find it helped with our pronunciation as we can listen and learn.” – Aruna, Gamini Dissanayake Institute

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How You Can Replicate This Success Story • A DVD player, TV or projector and a set of textbooks are all the infrastructure that is needed to replicate this project • The content and software are available for free replication from ICTA

Key Success Factors • Structured syllabus with an - optional - internationally accepted certification examination at completion • Less experienced teachers can conduct courses because of the strong supporting materials • Video learning is attractive for students • Pronunciation follows best Sri Lankan standards • An organisation with capacity and strong grassroot connections to ensure sustainability of the project and its infrastructure even after completion of funding

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