Angharad Roberts 10/2/2012

Online Survey tools - informal researchers' discussion Survey tool name Bristol Online Surveys Web address Compliance http://www.survey.bris.ac UK based DPA compliant. Includes .uk quite detailed advice about accessible survey design Compatibility Export results as CSV file Clarity No skip logic, but claims similar effect can be achieved at the start by using a master survey to link to multiple secondary surveys Cost £500 pa University license? Limitations Unlimited surveys and responses. Only supports 10 languages in addition to English (at extra cost) Spreadsheet size limit of "400,000 cells, with a maximum of 256 columns per sheet" Comments Leeds, Edinburgh, Durham, Bath allow some student access to software

Google forms

http://docs.google.com/s upport/bin/answer.py?an swer=87809&cbid=pcferkr mwp72&src=cb&lev=topic

Complies with US-EU safe harbor framework. Some detail about accessibility (including aspects not supported) in Google Docs generally, not specifically about forms

Google docs spreadsheet can be exported to text, CSV, Excel, HTML, Open Office, PDF

7 question types, basic option for skip logic

Free

Can require respondents to have a University of Sheffield login. Can be embedded in a blog or website. Google Docs footer

Kwik Surveys

http://kwiksurveys.com/

US & UK based company - email response indicates it complies with DPA. Servers in France

Export to CSV / Excel / XML.

Includes a range of question Free types - including drag and drop lists. Skip logic included based on individual answers 20+ question types. Includes Free skip logic / branching. Requires some technical competence and a server and website - two hosting services mentioned

Unlimited surveys, questions and responses

KwikSurvey logo; Google adverts

Lime Survey

http://www.limesurvey.or Can collect data to a local server. Accessible to screen readers. Meets g/ W3C accessibility guidelines

Export to SPSS, CSV, Excel, text, PDF, R, queXML

Unlimited surveys, questions and responses

Open source software. No tool promotional logo on survey

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Angharad Roberts 10/2/2012

Survey tool name Qualtrics

Web address Compliance http://www.qualtrics.com Complies with US-EU "safe harbor" / guidelines. But free service may "use your survey, data, and results for research, education, marketing and advertising, and other purposes." Accessibility: complies with standards for screen reader technology, "Check Survey Accessibility"; includes nonaccessible question types

Compatibility Export data to SPSS (.sav file) / CSV / Excel / XML / HTML. Download reports and tables to PowerPoint, Word, Excel, PDF.

Clarity Lots of interactive question types - eg video (which didn't work in sample), selecting portions of images; locating a precise point in an image. Includes skip logic for combinations of conditions

Cost Free (on a trial basis only?) Lack of clear information about pricing structure

Limitations Comments 2 active surveys, Qualtrics logo 20 surveys in total, 350 responses. May delete accounts after 60 days of inactivity.

QuestionPro (option http://www.questionpro.c "QuestionPro has applied for the EU No export options 1: free) om/ Safe Harbor certification and we should be approved shortly." Complies with US accessibility guidelines

15 question types - no skip logic / branching

Free

1 survey, 10 questions, 100 responses. No multi-language support

QuestionPro footer

QuestionPro (option http://www.questionpro.c "QuestionPro has applied for the EU om/ Safe Harbor certification and we 3: corporate) should be approved shortly." Complies with US accessibility guidelines Smart Survey (option http://www.smart1: free) survey.co.uk/ UK based DPA compliant

Export to SPSS, CSV, Excel, PowerPoint, Charts and Graphs, Dropbox, Google Docs

"Advanced question types", $99 per skip logic / branching month, $84 per month on an annual plan No skip logic Free

Unlimited surveys, questions and responses

QuestionPro footer

No export options

Smart Survey (option http://www.smartsurvey.co.uk/ 3: professional)

UK based DPA compliant

Export as CSV / Excel file

Includes skip logic

50 responses per Smart-Survey footer month; unlimited questions and surveys £29.99 a 1000 responses Smart-Survey footer month minus per month; 35% student unlimited discount questions and surveys

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Angharad Roberts 10/2/2012

Survey tool name SurveyGizmo - free student account

Web address http://www.surveygizmo. com/free-studentaccount/

Compliance Complies with US-EU "safe harbor" guidelines. Also has UK based data centre and servers. Surveys "meet numerous accessibility standards" (eg UK Disability Discrimination Act)

Compatibility Export to SPSS (.sav file) / CSV / Excel. Integration with social media tools (eg Twitter, Facebook)

Clarity Cost Includes a range of question Free types - including drag and drop lists. Skip logic included - logic can be applied for a range of conditions

Limitations 500 responses a month (but this number can be raised)

Comments All surveys badged with a SurveyGizmo student research logo. Email support only

SurveyMonkey (option 1: free)

http://www.surveymonke Complies with US-EU safe harbor y.com/ framework. "Fully accessible" and complies with US accessibility guidelines http://www.surveymonke Complies with US-EU safe harbor y.com/ framework. "Fully accessible" and complies with US accessibility guidelines

No export options

15 question types. No skip Free logic (for pages or questions)

10 questions per SurveyMonkey survey, 100 footer responses per survey SurveyMonkey footer

SurveyMonkey (option 3: gold)

SPSS integration. Excel, 15 question types. Skip logic £299 per year Unlimited CSV, PDF, HTML, XML for pages or questions questions and downloads responses

SurveyPirate Zoomerang (option 2: pro, education version)

http://www.surveypirat e.com/
http://www.zoomerang.c Complies with US-EU safe harbor o.uk/onlinesurveys/home. framework. Complies with US html accessibility guidelines Export to Excel, CSV, PDF, PowerPoint Skip logic / branching. Drag and drop questions. Can include images / videos $149 per year Unlimited with questions and education responses discount

Ended 1 February 2012 Acquired by SurveyMonkey in December 2011. Zoomerang footer

Zoomerang (option 3: free)

http://www.zoomerang.c Complies with US-EU safe harbor o.uk/onlinesurveys/home. framework. Not compliant with US html accessibility guidelines

No export options

No skip logic / branching. Unclear Drag and drop questions. whether this Can include images / videos is free or just a 30 day free trial?

10 questions per survey, 100 responses per survey

Acquired by SurveyMonkey in December 2011. Zoomerang footer

DPA = Data Protection Act 1998 More about US-EU and US-Swiss safe harbor frameworks: http://export.gov/safeharbor/

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