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12 CSF-Vinamilk Bac Thesis

12 CSF-Vinamilk Bac Thesis

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Published by Le Thi Thu Chung

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Published by: Le Thi Thu Chung on Feb 18, 2012
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04/05/2013

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Visioning and planning is needed throughout the ERP adoption process. It is

important to have a clear business plan and vision to steer the direction of the

project. This plan should state strategic and tangible benefits, resources, costs,

risks, and timeline. Besides, it is needed to have a clear business model describing

how the company will operate after the implementation stage (Buckout et al.

1999, Holland et al. 1999, Wee 2000, according to Nah et al. 2001, 291.)

Additionally, business plan and long-term vision should determine goals and

company‟s feasibility of the project. Furthermore, it must be defined as the
company‟s most important project and all decisions made regarding it must be

achieved consensus in advance from the whole management team (Collins 2001,

according to Remus 2007, 542). Next, objectives must be specific to the scope of

the project, the end-users need to be affected and the time line should be practical

and formulated (Francoise 2009, 383).

Overall, the following characteristics for this factor can be summarized:

- A clear business plan and vision steer the direction of the project.

- Business plan should state strategic and tangible benefits, resources,

costs, risks and timeline.

- A clear business model describes how the company will operate after

implementation.

- Business plan and vision should determine goals and company‟s

feasibility of the project.

- The ERP project is defined as the most important project.

- Objectives must be specific to the scope of the project, the end-users

need to be affected

- Timeline should be practical and formulated

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