By Louella Fernandes, Lalita Menezes, Cindrella Rodrigues, Nitika Gupta, Hamed Danishwar & Mahmood Popal

LETS KNOW MORE ABOUT IT .

be it direct conversation Or telephonic conversation.} .Oral communication implies communication through mouth. It includes individuals conversing with each other. |ITS WHAT YOU SAY AND HOW YOU SAY IT.

in case there is misunderstanding or if less information is provided ƒ CORRECTS. policies & relationships ƒ POWER OF INFLUENCE.helps subordinates or peers to improve their knowledge or skills .primary purpose of communication CLARIFIES.ƒ ƒ INFORMS.necessary for improving systems.when something isn¶t done correctly or efficiently enough ƒ FEEDBACK.

ƒ High level of understanding & transparency ƒ ƒ No element of rigidity Promotes quick decision making ƒ ƒ ƒ Time saving & economical Essential for team-work Best for transfer of private & confidential message .

ƒ ƒ ƒ ƒ ƒ Not that reliable when business is concerned Less authentic than written communication Can be time consuming & unproductive Not easy to maintain ay lack essentials .

SENDER: expresses FEEDBACK: returns MEDIUM: transmits RECEIVER: interprets .

desire.means by which a message moves from a person to another. emotion. concept.ƒ Source/Sender.an idea.The receiver gets the message ƒ . or feeling that a person desires to share ƒ Channel. Receiver/Destination.the source initiates the communication process ƒ Message.

ƒ Noise.the desired response from the receiver Encoding/ Decoding.any interference in the communication process ƒ ƒ Feedback.the speaker converting thoughts into a message and the receiver interpreting the same and responding to it .

Varying the pitch is highly preferred .Adjust the volume of your voice according to the environment ƒ PITCH.Sounding pleasant while speaking is a must VOLUME.ƒ ƒ ƒ INTEGRITY.Be respectful to the listener VOICE.

Better to be slow than lose clarity ƒ PRONUNCIATION.ƒ RATE OF SPEECH.Appropriate word at the right time .Should be agreed to by the listener DICTION.Required to identify the difference between two similar sounding words ƒ ƒ ACCENT.

ƒ MAINTAIN EYE CONTACT DO NOT DRAW ATTENTION TO YOUR OWN DRAWBACKS ƒ ƒ HAVE SELF CONFIDENCE .

say it with conviction & supporting evidence .ƒ ƒ ƒ ƒ ƒ ƒ Be open to criticism and suggestions Volunteer in various speaking engagements Read books Listen closely to good oral communicators Record your own speech & listen to it When you have something to say.

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