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ApplicStory Metro e

ApplicStory Metro e

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Published by Yerbol Alkhanov

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Published by: Yerbol Alkhanov on Feb 28, 2012
Copyright:Attribution Non-commercial


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application story

Metro Cash & Carry

SElf-payMEnT aT METRO CaSh & CaRRy
Metro Cash & Carry, a self-service wholesaler, uses payment terminals from Höft & Wessel to optimise cashless payments at the tills.

ProjeCt information
Solution Speedier processing due to self-payment terminals Hardware skeye.quickpay Customer METRO Cash & Carry Germany www.metro24.de

Speedier cash collection – improved customer service In cooperation with SME manufacturer höft & Wessel, the self-service wholesaler METRO Cash & Carry Germany has introduced self-payment terminals that substantially reduce waiting periods at the check-out counters. The new payment stations are based on the skeye.quickpay self-payment terminals from the Skeye Division of höft & Wessel aG. These devices were especially adjusted to the needs of METRO Cash & Carry and extended to include additional functions.

Prototype already completed after a few weeks Jan-Christian Engelbrecht is the project head responsible at höft & Wessel: “We have completely re-tailored the terminals to the needs of METRO Cash & Carry. Sn5 7aD +44 1793 647-800 +44 1793 647-802 Fax info@skeye.skeye. which is of relevance to the commercial customers of this wholesaler. fl 33186 +1 305 909-0173 +1 305 596-7222 Fax info@skeye-usa.” says Jan-Christian Engelbrecht. then the complete hardware is simply replaced. “after exchanging the units and connecting the terminal to the mains.skeye. we have completely separated the merchandise recording and payment processes. Skeye (Headquarters) Rotenburger Str. To avoid waiting times. Whoever wants to make cashless payments is welcome to use the new electronic self-payment terminals installed immediately behind the merchandise conveyor belt. The service concept for the terminals is structured and designed accordingly. Replacement terminals ready for deployment in two minutes Constant availability of self-payment terminals has top priority at METRO Cash & Carry.com © Höft & Wessel AG l Subject to change and correction of errors l 111006_19 .skeye-usa. Terminal capable of speedy disassembly Right from the product development stage höft & Wessel took care to ensure that the terminals developed for METRO Cash & Carry are simple to take apart and repair. The printer integrated into the self-payment terminal ensures that the invoice is printed in DIn a4 format.” says the IT Division head in summarising the success of the project.” explains Jan-Christian Engelbrecht. “We managed to present the first functioning prototype after only a few weeks.com Skeye UK Westmead Industrial Estate Westlea. Cash payers are forwarded to separate cash desks.com Skeye Italy Via Cavriana. software conflicts are eliminated from the outset.” he explains.com www. The specific adjustment succeeded so fast because we were able to fall back on tried and tested standard components in the field of vending machine and terminal construction. “It automatically downloads the current software status from the store’s central server and is fully operational within a maximum of two minutes. Swindon. Two quick steps are all it takes to open the terminal casing and replace the CpU and all the hardware. 129th avenue Miami.” The terminal in the METRO Cash & Carry wholesale markets is similar to a classic cash dispenser.skeye. IT Division head at METRO Cash & Carry Germany. as well as a signature pad. It chiefly consists of a large touch-sensitive screen that customers can use to select from a range of payment methods. 3 20134 Milan +39 02 7391-218 +39 02 7391-256 Fax info@skeye. accordingly.” explains Matthias assmann. irrespective of whether they pay by EC card.com www. handling is incredibly easy and can therefore be performed by employees of store without any specialist knowledge. it becomes operational automatically. “In doing so.W. we relied on our many years’ experience from our ticket vending machine division.com www. credit card or in cash.Merchandise recording and payment processes separated “The introduction of the new payment terminals is part of a comprehensive conversion of our cash desk areas. “all customers benefit from speedier processing.com www. 20 30659 hannover +49 511 6102-0 +49 511 6102-411 Fax info@skeye. If a device fails.com Skeye USA 12905 S.

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