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Generation Y as Hospality Employees: An examination of work attitude differences

Generation Y as Hospality Employees: An examination of work attitude differences

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Published by Pablo Alarcón
Generation Y as Hospality Employees: An examination of work attitude differences. David Solnet, Anna Hood. University of Queensland. 2011.
Generation Y as Hospality Employees: An examination of work attitude differences. David Solnet, Anna Hood. University of Queensland. 2011.

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Published by: Pablo Alarcón on Feb 28, 2012
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Generation Y AS HoSPitALitY inDUStRY emPLoYeeS

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49

An exAminAtion of work attitude differences

joB satisfaction

“All in all, i am satisfed with my job”

enGaGement

“i exert a lot of energy performing my job”

“i stay until the job is done”

“i really put my heart into my job”

“my own feelings are affected by how well i perform my job”

“Time passes quickly when I perform my job”

“i am rarely distracted when performing my job”

orGanisationaL citiZenshiP Behaviours

“i obey company rules and regulations even when no-one is watching”

“i am one of the most conscientious employees”

“i always focus on the positive side, rather than on what is wrong”

“i try not to fnd fault with what my organisation is doing”

“i attend meetings that are not mandatory, but are considered important”

“i read and keep up with organisation announcements, memos and so on”

“i am mindful of how my behaviour affects other people’s jobs”

“i try to avoid creating problems for other co-workers”

“i help others who have heavy workloads”

“I help orient new people even though it is not required”

“i am always willing to lend a helping hand to others around me”

orGanisationaL commitment

“i am proud to tell others i work at my organisation”

“Working at my organisation has a great deal of personal meaning to me”

“i feel a strong sense of belonging to my organisation”

“i feel personally attached to my work organisation”

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