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Gender

: Female

18

Male

21

Visual problem:
With Visual problem Female Male 10 8 No Visual problem 8 13

Vehicle frequently ride to go to the commercial complex


Female Private car Motorcycle Others 11 0 7 Male 12 5 4 Total 23 5 11

Female Regular
yes no

Male Irregular Regular


yes no

Irregular
yes no

yes

no

way to the entrance back to the parking location Way to emergency exit

5 5 3

0 0 2

10 10 6

3 3 7

6 6 4

3 3 5

10 10 3

2 2 9

Female Regular yes no yes Irregular no Regular yes no

Male Irregular yes no

signage significance User friendly? signage in multi level parking Reason for poor wayfinding:

5 4 1

0 1 4

10 9 7

3 4 6

9 5 6

0 4 3

12 5 7

0 7 5

Too many level with similar identity(no sense of place) Does not mention level number Too many numbers Unidentified coding system

Too late to make decision

5
Upperca se

0
Lowerca se

11
Upperca se

2
Lowerca se

8
Upperca se

1
Lower case

11
Upperca se

1
Lowerca se

letter case

5 Female Regular
C ol o ur ic o n

11

0 Male

12

Irregular
n u m b er
C ol o ur ic o n n u m b er C ol ou r

Regular
ic on n u m b er Co lo ur

Irregular
ic on nu m be r

helpful element to recall parking location others

By name Architectural forms and spaces around

Pi ct or ia l

w or d s

b ot h

Pi ct or ia l

w or d s

b ot h

Pi ct or ial

w or d s

b ot h

Pi ct ori al

w or d s

b ot h

Preferable signage

11

c o l u m n

w a l l

t o p

d r i v i n g a i s l e

c o l u m n

w a l l

t o p

d r i v i n g a i s l e

c o l u m n

w a l l

t o p

d r i v i n g a i s l e

c o l u m n

w a l l

t o p

d r i v i n g a i s l e

Preferred signage location

Have you experience any of these: 1. Cannot recall parking location 2. opposite lane (wrong direction) 3. Unreadable signage

Female yes 10 8 5 no 4 3 1 yes 12 5 3

Male no 8 7 5

Elements that affect the efficiency of the signage system in parking facilities provided Legibility problem: 1 10 Hidden /unseen location 11 Poor signage network and inconsistent signage location (no continuation) 1 2 2 4 5 3 13 11 4 21 21

Other elements that affect the efficiency of the signage system in the parking facilities: Illumination level Maintenance Blocked by other Same colour scheme (confuse) 8

Angle of the signage Spelling Signage Graphic (readability)

1 1 2 3 4 Small font size Small signage Heavy number of messages in a panel Spacing letters and words are too close together (too crowded) 5 Bad colour contrast between background and sign colour 0 3 3 6 3

2 6 6 4 8

3 18 18 20 20

4 12 12 9 8

19

12

6 7 8 9

Unidentified icon/symbol Confusing sign Unreadable/fancy lettering style Glaring (by lighting or material)

0 1 2 1

11 10 13 5

18 18 20 10

10 11 4 23

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