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WSI Whistleblower Critique of Klipfel Memo

WSI Whistleblower Critique of Klipfel Memo

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Published by northdecoder

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Categories:Types, Letters
Published by: northdecoder on Mar 11, 2012
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03/11/2012

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This statement is seemingly contrary to an actual statement from the Internal Audit Review (of October 25, 2012) which states

, “Deleting Notepads CMS notes can be deleted. Once deleted, they are removed from the database with no record of them existing.” (Page 4)

The phrase “only the IT department had access to actually delete records in the system” is seemingly contrary to an actual statement from the Internal Audit Review (of October 25, 2012) which states “Deleting Notepads At the start of this review, there were 3 individuals with this security access: the Claims Director, the Claims Policy & Business Coordinator (Claims Director backup), and 1 IS Software Engineer.” (Page 4) Further, the Review states “The Claims Director stated she has been sending her deletion requests to the Help Desk for approximately the last 8 months (November/December 2010) due to having system issues when she tries to delete the entries.” and “The Claims Director backup was unable to remember the last time she deleted a notepad entry due to it being a very long time ago.” (Page 4) Given this, the statement that “there were twenty deletions of note pad entries” is potentially inaccurate. The twenty notepad deletions identified are only those that were sent to the Help Desk, noted as such in the Review “…in FY 2011, the Help Desk received and completed 20 requests for notepad entries to be deleted within the CMS system.” An evaluation was presumably not conducted to identify any note pads that may have been deleted directly by either the Claims Director or the Claims Director backup.

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