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A SUMMER INTERNSHIP REPORT ON “EMPLOYEE SATISFACTION SURVEY”
AUSTIN ENGINEERING PVT.LTD
Submitted to Sardar Patel Kelavani Mandal MBA College-Jetpur
In requirement of partial fulfillment of Master’s of Business Administration (MBA) 2 year full time Program of Gujarat Technological University Submitted on: Submitted by: 23th July 2010 Savsariya Vibha R.
Batch No.: 2009-11
Summer Internship Report:-S.P.K.M.
Employee satisfaction survey
MBA students have to undergone of industrial training as per syllabus of Gujarat University. In MBA-2nd sem. The report has to be prepared in a major with high degree of concentration on a particular aspect . A person can’t learn by everything from only reading hundreds of books on it , he/she requires to practice his hand at the helm of it . similarly management learning remains incomplete without a taste of real business life . thus theoretical knowledge is not enough for the management students; practical study holds an important place. Our knowledge remains insecure without this practical aspect.
When I was under summer internship program in the field of HR management of “Austin Engineering Company”. I have studies all the major aspects of employee satisfaction at Austin Engineering LTD. I have tried my best to present the facts in a systematic ways as prescribed.
Summer Internship Report:-S.P.K.M.
Employee satisfaction survey
The report is preparing result of the combined efforts of the employee of Austin Engineering Company my professors and me.
It is indeed a matter of great pleasure in undertaking this project work with SPKM MBA COLLEGE , JETPUR and I am highly thankful to deputy director of my institute, Mr. VIRAL SHILU for his co-operation.
The personal department of Austin Engineering Company was very co-operative and provides me with all the necessary information with enthusiasm. I would like to thank Mr. Amit Joshi especially for the detailed information provided by me about the topic of the employee satisfaction.
I am also thankful to Mrs. Kavita and Mr. Ritesh Amarsela, who is the good support by their valuable suggestion, and also give directly or indirectly helped me to prepared this report.
Summer Internship Report:-S.P.K.M.
Employee satisfaction survey
The human instrumentally that works in the industrial organization is growing increasingly attentions throughout the working workers has been lifted from that of the organization.
Workers are no longer to be treated as having commodity value only but is essential a partner in the organization who is entitled to dignity and fair treatment. It has been realized that industrial peace and harmony is of almost importance for the economic development and it not be possible till the worker does not have sense of attachment and commitment with the organization.
Indian industries also face different challenge due to new market economy. To survive in this highly competitive scenario, management is pressured to improve quality, cut down waste and eliminate inefficiency and this is only possible by the joint efforts of both employee and employer, and for this participative management is very useful.
Austin is one of the leading company which are producing different types of ballbearings. This company is providing good facilities for the employees. They are providing various types of the promotion for the employees . Proper rewarded is given by company according to the performance of employees .
This company is arranging regular meeting and providing solution to the problem of employees . It is giving familier environment and job satisfaction and co-operate between employees .They are using participatives style of taking decision it creates mutual understanding between employees .
Summer Internship Report:-S.P.K.M.
Employee satisfaction survey
PREFACE ACKNOWLEDGEMENT EXECUTIVE SUMMARY
PART:-2 General information
1 2 3
Industry Overview Company Overview SWOT Analysis
Part:-3 Research Methodology
4 5 6 7 8 9 10 11 12
Overview :- “employee satisfaction” Overview :- “Research” Data analysis & Interpretation Findings Limitation of the study Recommendation & Suggestion Conclusion Bibliography Questionnaires
Summer Internship Report:-S.P.K.M.
Employee satisfaction survey CHAPTER 1. Page 6 . Industry Overview Summer Internship Report:-S.K.M.P.
K.M.2 Future of the Industry 1.1Current Status of the Industry 1.P.1 Current Status of the Company Summer Internship Report:-S.Employee satisfaction survey 1. Page 7 .
M. The bearings industry consists of bimetal bearings and antifriction bearings.K. operating at the minimum economic volume assumes greater significance. volume is the key driver of earnings. The anti-friction bearings market can be further classified into two segments . and companies from the unorganized sector on the other.intensive. Considering that the industry is highly capital . mounting import threat and rising input costs. Ball bearings constitute the biggest segment (over 50 percent) in volume terms in the industry. Considering the slowdown in the automobile sector and the persistent threat of cheaper imports.Employee satisfaction survey They make sure that other industries run smoothly but their own is going has not been too smooth. been harsh to the companies. Ball . For the bearings producers.boll and roller bearings. With such pressures on earnings. the rest filled by imports. The bearings industry is characterized by the presence of global majors. such as SKF and FAG. Top players such as SKF bearings. The domestic production accounts for about 70 percent of the demand. the stock market has. with an installed capacity of about 152 million units.bearings account for the bulk of the demand in the market. the outlook for the bearings industry is not positive. predictably.2 Future of the Industry Summer Internship Report:-S. Even the unprecedented stock market boom of 1999-2000 failed to drive the share prices of bearings companies. Page 8 . There is other about 19 units in the organized sector. A decline in the capacity utilization level would lead to a major negative impact on the operational parameters considering the huge initial capital outlay. Higher volumes have attracted more players to this segment. FAG bearings and NRB bearings are now trading way below their historic highs.P. 1. steady capacity build-up. This is the fate of companies in the bearings industry faces demand slow down.
Domestic manufacturers are entering into technical alliances with foreign markets to increase their revenues. Foreign manufacturers have started their subsidiaries in India with a 50 percent stake in management. and the remaining 35 percent of demand is fulfilled through imports. Companies are giving the warranty of 1 to 2 years on the bearings. Manufacturers are building their competency through manufacturing specific bearings. which increase the life of the bearings. there is an increase in demand in the OE segment. taper head bearings.Employee satisfaction survey Bearings are an important part of automotive components. In the automotive bearings market.3000crore. FAG and Timken (The Timken Company) are dominating the market. in the automotive industry. the number of participants entering the market has been increasing. automotive segment accounts for 45 percent of the revenues are being contributed by industrial demand. Chapter 2. only ball bearings and taper had bearings are largely used. production and revenues of the domestic participants. needle bearings. Participants such as SKF bearings (leader in ball bearings market). The existing participants are entering into multiple alliances with the MNC’s and with the vehicle manufacturers.M.1Bio-Data of Company Summer Internship Report:-S. In this. On the other hand. the organized segment manufacturer 50 percent of the demand. MBC bearings (leader in taper head bearings market). sphere bearings. Due to this.K. Indian manufacturer are taking multiple steps to overcome the challenges facing the Indian market. However. The current Indian bearings industry is worth Rs. There are various types of bearings such as ball bearings. About 15 percent production is by the unorganized segment in Indian. With the increase in number of models and new type of vehicles entering the market. There is an increase in demand from the countries in Asia Pacific government incentives such as reduction of duty rates and tariffs are likely to help boost the exports. The increase in export is leading to an increase in installed capacity.P. Company Overview 2. cylindrical bearings. multiple foreign companies are entering into joint ventures with the Indian manufacturers considering increasing demand. Page 9 . Manufacturers are investing more in research to develop batter technologies.
3.4 Product Profile 2. Page 10 .3.Employee satisfaction survey 2.1 Past Data 2.M.2 Current Status of company 2.P.2 Glance of Austin Engineering Company LTD.3 Future Plan 2.3 History and Development 2. 2.5 Facilities provided to the employee Summer Internship Report:-S.K.3.
” PLANT: ADDRESS: AUSTIN ENGINEERINGCOMPANY LTD.Junagadh. Ltd.JUNAGADH BANKERS : Bank of Baroda .K. Summer Internship Report:-S.1 Bio-Data of Company NAME: “Austin Engineering Co.P.M. PATALA .Employee satisfaction survey 2. Page 11 .
com E-mail : Info@aecbearings.com Summer Internship Report:-S.M.aec-bearings.K.P.Employee satisfaction survey PRODUCT : Bearings EMPLOYEE : 655 MANUFACTURING CAPACITY 10 MM ID TO 12000 ID MANUFACTURING RANGE More than 4000 bearing MACHINERY AVAILABLE : More than 220 Website : www. Page 12 .
with full array of high quality and precision bearings for different applications. Page 13 .P. Today the company has developed into a Public Limited Company.K.Employee satisfaction survey 2.M.2 Glance on AEC The AUSTIN ENGINEERING COMPANY is one of the leading manufacturers of Ball & Roller Bearings in India. It was founded by five technocrats as Partnership Firm in 1973. The company’s stringent quality assurance system has earned ISO 9001:1994 accreditation for the plant located near Junagadh in Gujarat. Summer Internship Report:-S.
The capital investment 3500 US Dollar.l. and other E.U. the U. 1978 In 27th July partnership firm converted into PVT. countries. Company because making a good performance of the “Accurate Private LTD. Developed stains steel bearings.. LTD. LTD.3.Employee satisfaction survey 2.3 History and Development 2. and the United States of America. Company. Awarded ISO / TS 16949 : 2002 by TÜV Rheinland Summer Internship Report:-S. in Milan (Italy) and started working with globally well known bearing manufacturers.K. 1999 The Austin engineering company LTD. 1985 The accurate PVT.S.P.A. Page 14 . The main object of the manufacture by all kinds of the ball bearings.K.Past Data 1973 Austin Engineering co Ltd established with partnership firm by four partners namely ‘ACCURATE COM LTD’. Started exporting bearings to developed nations such as the U. It converted into corporate body and become a PVT. 2002 2006 The Austin engineering company LTD.1:. Awarded ISO 9001 certification from PUV Rahineland 2000 Establishment of AEC Europe S. Company”..r. Company becomes “Austin engineering public LTD.” 1986 New plant started with installation of machineries and testing / measuring equipments imported from the Germany. LTD. Italy.K. U.M. company” and at present it becomes an “Austin engineering Company LTD.
3.Current Status of the Company At present the Austin engineering com.P. Serve society in a most efficient manner. the size of the AUSTIN Engineering company is large scale. Utilize resources in a most efficient way. 2.K. The trademark of the company is '' AEC'' in the initial years of the company was produced only 40 varieties of bearings and now it produce 4000 to 4500 bearings varieties.3:.Future plan of company • Vision We strongly believe that one should Always improve continuously. Therefore we can say that the company has large growth and development in the field of bearings due to its high quality and increasing demand. has become a wide and popular unit in the market. Ltd.Employee satisfaction survey 2. Thus the firm its turn over is increasing year by year. So.M. Serve society in a most efficient manner. Be versatile to adapt changes. At present these company investment four cores. Page 15 .2:.3. Be versatile to adapt changes. Utilize resources in a most efficient way. • Mission We strongly believe that one should Always improve continuously. Summer Internship Report:-S.
P. Page 16 .Employee satisfaction survey Increasing manufacturing capability upto 1800 mm.M.K. Diam Summer Internship Report:-S.
Page 17 .Employee satisfaction survey Summer Internship Report:-S.P.K.M.
quality assurance.P.5 Product Profile PRODUCT RANGE Single Source for Bearings We manufacture over 4000 size/types of bearings used in several industrial segments and are constantly adding more items to our current wide range of all your rolling element bearing needs. Our engineering is backed by a strong R&D. Our product range includes: Summer Internship Report:-S.M.Employee satisfaction survey 2.K. testing and gauging team and our customers have seen the value of this investment in every single bearing we manufacture. Page 18 .
4 Needle roller bearings Needle roller bearings use very long and thin cylinders.Employee satisfaction survey 2. However. Ball bearings may have high point loads.P. Page 19 . the outside diameter of the bearing is only slightly larger than the hole in the middle. Precision balls are typically cheaper to produce than shapes such as rollers. 2. spherical rollers are difficult to produce and thus expensive.1 Ball Bearings Ball bearings use balls instead of cylinders.5. ball bearings are often much cheaper than other bearings of similar dimensions.2 Spherical Roller Bearing Spherical roller bearings use rollers that are thicker in the middle and thinner at the end.5.M. . limiting total load capacity compared to other bearings of similar dimensions.3 Cylindrical Roller Bearings Cylindrical Roller Bearings are similar to the flexible type. Summer Internship Report:-S.K. 2. 2.5. combined with high-volume use. and the bearings have higher friction than a comparable ball bearing since different parts of the spherical rollers run at different speeds on the rounded race and thus there are opposing forces along the bearing. Cylindrical Roller Bearings are used where temperature in the surrounding area is less than 80ºC. The rollers are thin. Ball bearings can support lightly-loaded bearings.5.
5. and so on.M.6 Flexible roller bearings Flexible Roller Bearings are used where there is a heavy shock load & the surrounding temperature is more than 80ºC 2. trucks. as the wheel bearings of most cars.Employee satisfaction survey 2. Page 20 . The downsides to this bearing are that due to manufacturing complexities.P. buses.5 Tapered roller bearings Taper roller bearings are used. tapered roller bearings are usually more expensive than ball bearings.6 Facilities provided to the Employee Provident found facility 12% Yearly bonus 20% Summer Internship Report:-S. for example.K. 2.5.
K.e.Employee satisfaction survey 30 days leaves per year Dearness allowance Medical allowance Free bus service Free interest loan Training in-house Training at outside for specific employees Social camp i. medical health care in a year Summer Internship Report:-S. Eye donation. Blood donation.P. Page 21 .M.
K. Page 22 .2 Weakness 3.M.3 Opportunities 3.1 Strength 3.P. SWOT Analysis 3.4 Threats Summer Internship Report:-S.Employee satisfaction survey Chapter 3.
2 Weakness The industry is highly capital intensive and as such operating at the minimum economics volume assumes greater significance. A serious threat is being faced from imports due to decline in duty rates at the same time. The company has wide market network with established customer base. The company is this line of business for more than 26 years and enjoys its brand name in the market. The manufactures are facing a threat from the serious parts manufactured who manufacture duplicated parts and sell them in the names of popular brands in the replacement market at a very low price. Page 23 .Employee satisfaction survey 3. domestic manufactures are subject to the increased levels. A decline in the capacity utilization would lead a major negative impact on the operational parameters considering the huge initial capital outlay. 3.1 Strength The director are well experienced and technically qualified with well succession plan. The company is a profit making and self performance are improving year after year.P.K. Summer Internship Report:-S.M. Steel and alloy steel are the basic raw-material for the bearings industry and their prices are expected the upward trend in the coming future.
India is one the fastest growing passenger car markets in the world and it is already the second largest two wheeler manufacturer globally. 3.K.Employee satisfaction survey Higher inventory holding also lead to increases in direct cost. Summer Internship Report:-S. Page 24 .P. The Indian economy has shown growth of average 8% or the last few years and is respected to keep this growth trend over the next decade. The Indian domestic market will continue to be dominated by small cars.3 Opportunities The demand for bearing industry is derived from demand in two key user Segments-automotive and industrial sector.M. Your company aims to leverage this opportunity on its financial strength and its market leadership.
which is price sensitive.M. Such dumping affects the replacement market as well as the OEM market. Dumping by particular in the auto sector is adding to the woes of the industry in India which is already under the slowdown in the domestic economy. creating awareness and other necessary action.P. Page 25 .K. Spurious bearings are of poor quality and are unsafe and unreliable. The significant increase in steel prices has resulted in pricing and margin pressure on bearing manufactures. Spurious bearings mainly cater to the replacement market. This company is taking steps to curtail spurious trade by improved packing. Summer Internship Report:-S.4 Threats The counterfeiting of bearings is the biggest threat to the industry since these spurious bearings affect business and brand image.Employee satisfaction survey 3.
Employee satisfaction survey Summer Internship Report:-S.P.M.K. Page 26 .
“Employee Satisfaction” 4.K.2 Meaning Summer Internship Report:-S.1 Introduction 4. Overview: . Page 27 .P.Employee satisfaction survey Chapter 4.M.
Page 28 . 4.M.” -wilson “employee satisfaction is the terminology used to describe where employee are happy and contented and fulfilling their desires and needs at work.1 Introduction Employee satisfaction means different things to different people. In general people most often associate satisfaction with happiness and comfort. empowerment and engagements.2 Meaning “Employee satisfaction means different things to different people.P. While we believe that employee satisfaction is necessary for high performance studies in the past have not supported this belief.K. Satisfaction means you will find casual relationship to organizational performance our research by identifying the principal elements of fulfillment.Employee satisfaction survey 4.” Summer Internship Report:-S.
P.2 Problem of the study 5.5 Data collection method 5.Employee satisfaction survey Chapter 5.M.1 Introduction 5.K.3 Objective of the study 5.4 Research design 5. Page 29 .6 Sampling process Summer Internship Report:-S. Overview :-“Research” 5.
Page 30 . The systematic approach concerning generalization and the formulation of a theory is also research. the search for knowledge through objective and systematic method of finding solution to a problem is research. The research methodology has gone through which path to solve the research problem and which tools have been adopted to achieve the desired objective and more importantly it tells why only that path or tools have been chosen and not other? 5.1 Introduction Research is an original contribution to the existing stock of knowledge making for its advancement. formulating a hypothesis. Summer Internship Report:-S. It is the per suit of truth with the help of study.P.M. In short. collecting the facts or data. Research inculcates scientific and inductive thinking and it promotes the development of logical habits of thinking and organization.Employee satisfaction survey 5. observation. comparison and experiment.K.2 Problem of the Study The study of employee satisfaction helps the company to maintain a standard and increase productivity by motivating the employees. analyze the facts and reaching certain conclusions either in the form of solutions towards the concerned problem or in certain generalizations for some theoretical formulation. As such the term ‘Research’ refers to the systematic method of defining the problem.
Exploratory. Here we are interested in knowing the proportion of employees in a given population have behaved in a particular manner making projection of things. Page 31 . there are basic three types of research design.Employee satisfaction survey 5.P.K.2 Objective of the Study To get practical knowledge To know how to applied theory practically To get knowledge that how employee important role in human resource I want to know the employee think about Austin engineering company and their interest of work To know that which type of facilities provided by the employees 5. Here we have taken Descriptive Research Design and the reason behind it is as follows: The Descriptive Research Design is used when the researcher is interested in knowing the characteristics of certain group. Summer Internship Report:-S. descriptive and Casual research.3 Research design Generally.M.
I used questionnaire method to survey of the data.4 Data collection method Whatever information data and data I gathered mainly I received from two sources primary and secondary data.Parmar.K. Method of Data Collection Primary Data Secondary Data Primary Data I received most of the information from primary data. Secondary Data Some information I also received from the secondary data.Employee satisfaction survey 5. Page 32 . B.P. I asked many information and question to the employees and they given me many types of information. Amit Joshi who is the ISO co-orditon and HOD of personal department Mr. There are two types of the secondary data is as above o Internal Sources Annual report of AEC Print mutual o External Sources Websites Population list Library books Summer Internship Report:-S.M. Other information I received to Mr.L.
Page 33 . sampling unit.5.5 Sampling Process 5. extant and time.Patla Time :. Theses specification are as follow. We have conducted a survey of employees and to know the satisfaction level of the employees in Austin engineering company. The Project last 6 week and cover all the topics related to the employee satisfaction.Employee of AEC Sampling Unit :. Summer Internship Report:-S.5.P.1 Defining the Population It is the aggregate of all the elements define prior to the selection of the sample. 5.3 Sample size decision In this case population and sample both are well defined for the Austin engineering company as per the convenience also this can be arranged in order as per our wish which would be easily assessable.M. 5.Employee satisfaction survey 5.5.4 Selecting the sample So far as our research is concerned we have taken sample size 40 employees of 655 population of the Austin engineering company.Austin Engineering Company Extent :.6 week 5.5. Element :. We have selected random sampling method.K.2 Specifying the Sampling Method It indicates how the sample unit are selected. It is necessary to define the population in terms of the element.
Alternative hypothesis [H1] : Employees are not Satisfied with company policy. Now from the below the data analysis and interpretation shows the employees satisfaction level so from the whole discussion with employees.P.6 Hypothesis of Research Null hypothesis [Ho] : Employees are Satisfied with company policy. Summer Internship Report:-S.M.Employee satisfaction survey 5. We can say that hypothesis should be accepted or rejected. Page 34 .K.
M.O F EM P L O YEE Per 2 1 to 3 0 3 1 to 4 0 4 1 to 5 8 to ta l In total 40 employees 16 employee’s age are 21 to 30. Age group 1 2 3 21 to 30 31 to 40 41 to 58 Total No. Data Analysis and Interpretation Question 1:- • Analysis of age group of employess. Summer Internship Report:-S. Page 35 .K.P. of Employees 16 14 10 40 Percentage 40% 35% 25% 100% 100 80 60 40 20 0 16 40 14 35 1 00 40 25 10 N O .Employee satisfaction survey Chapter 7. it means 40% reviews are taken from young employees in the company and 14 employee’s age are 31 to 40 means 35% reviews are taken from and fewer than 40 employees 10 person’s age are 41 to 58 it means 25% reviews are taken from experience employees.
and 2 employees came from ITI field. Education No of Employee 10 2 12 16 40 Percentage 25 % 5% 30 % 40 % 100% 1 2 3 4 8 To 10th Pass ITI 11 To Graduation P.G. Summer Internship Report:-S. or Engineering field.G.M. Or Engineering Total Here from the chart we can say that more than 50% employs are graduate and post-graduate 10 employs review that are based on 8th to 10th pass.P. Page 36 .Employee satisfaction survey Question 2:- • In Austin Educataion wise Analyses of employees. 12 employees are graduate and 16 employs are P.K.
Page 37 . It means 80% are Married and 20% employees are Unmarried. 80% 20% 100% In the company fewer than 40 employees 32 are Married and 8 employees are Unmarried. Of Employee 32 8 40 Per.K.Employee satisfaction survey Question 3:- • Analysis of Marital Status of employees in Austin 1 2 Marital Status Married Unmarried Total No. Summer Internship Report:-S.M.P.
Summer Internship Report:-S. 10 employees are working on 1 Year to 5 Years and 22 employees are working 5 Years above. Page 38 . 6 are experienced of one Month to 6 Months. 1 2 3 4 Experience 1 Month to 6 Month 6 Month to 1 Year 1 Year to 5 Year 5 Years above Total No. 2 employees are 6 Months to 1 Year.P.OF EMPLO 1m onth to 6m onths 6 m onths to 1 year 1 year to 5 years 5 years above total In the company fewer than 40 employees.K. 15% 5% 25% 55% 100% 100 90 80 70 60 50 40 30 20 10 0 6 15 2 5 10 25 22 55 40 Per 100 NO.Employee satisfaction survey Question 4:- • Experience wise Analysis of employees in Austin No. Of Employee 6 2 10 22 40 Per.M.
Page 39 . But 14 employees means 35% did not get any type of services solution from PM's meeting conducted quarterly in AUSTIN. Summer Internship Report:-S.M.Employee satisfaction survey Question 5:- • If you have any problem than are you get solution from meeting? Answer Yes No Total No. Of Employee 26 14 40 Per.P. 65% 35% 100% 100 80 60 40 20 0 YES NO total NO.K.OF EMPLOYEE Per Above chart shows that 26 employees means 65% employees got solution of their Problems from PM meeting conducted in AUSTIN.
M.K. 85% 15% 100 80 60 40 20 0 YES NO total NO. Of Employee 34 6 Per. Summer Internship Report:-S. But 6 employees are not Satisfied with participative management in AUSTIN.Employee satisfaction survey Question 6:- • Answer Yes No Are you satisfied with participative management in your company? No.OF EMPLOYEE Per Above chart shows that 40 employees reviews in which 34 employees means 85% Satisfied with PM in AUSTIN. Page 40 .P.
M.P.K. Page 41 .O F EM P LO YEE P er Here 12 employees means 30% reviews who are getting involvement while any decision taken from company. And 12 employees means 30% sometimes get involvement in any decision given by company. Of Employee 12 16 12 Per.Employee satisfaction survey Question 7:- • Answer Yes No Sometime Are you getting involvement while taking any type of decision by the company? No. 30% 40% 30% 100 80 60 40 20 0 YES NO SO M E to ta l TI M E NO . Summer Internship Report:-S. And 16 employees means 40% did not get any involvement in any decision of company.
K.Employee satisfaction survey Question 8:- • Are you getting familiar environment in your company? Answer Yes No No.M. 95% 5% 100 80 60 40 20 0 YES NO total NO. We find that every company wants to familiar Environment and 2 employees means 5% do not feel familiar Environment AUSTIN. Of Employee 38 2 Per.P. Page 42 . Summer Internship Report:-S.OF EMPLOYEE Per Generally.
5% are satisfied with their job and 9 employees means 22.5% does not satisfied with their job.Employee satisfaction survey Question 9:- • Do you have the job satisfaction? Answer Yes No No. Of Employee 31 9 Per.OF EMPLOYEE Per Job satisfaction is the more Important thing for employees and company both . 31 employees means 77. Page 43 .M. Summer Internship Report:-S.5% 120 100 80 60 40 20 0 YES NO total NO. 77.P. Here .5% 22.K.
Of Employee 15 6 4 15 Per.5% 100 50 0 NO. Summer Internship Report:-S.OF EM PLOYEE Per In a Stiffly RudelyFormallytotal Considerate Generally .Employee satisfaction survey Question 10:- • How your superior dose behaves with you? Answer In a considerate Manner Stiffly Rudely Formally No. here 15 employees means 37.5% faced that superior behavior with them in considerate manner .5% get formal behavior by their superior. 4 employees means 10% suffered from rudely behavior and 15 employees means 37. 37.K.M.P.5% 15% 10% 37. Page 44 . we find that behavior of superior is more important part of an employees. 6 employees means 15% faced stiffly behavior .
K. Of Employee 40 - Per.Employee satisfaction survey Question 11:- • If worker are participate in any decision.P. Page 45 . Mutual understanding creates in company's Environment.O F EM P L O YEE Per Y E S N O total Mutual understanding plays key role in any company's Environment.M. 100% 100 100 80 60 40 40 20 0 00 100 40 NO . And all 40 employees believes that if workers are participate in any decision . and then do you think that mutual understanding creates in company’s environment? Answer Yes No No. Summer Internship Report:-S.
50% 12.5% 120 100 80 60 40 20 0 YES NO I DON' T KNOW 20 5 50 12.5 15 37.5% told him that there is no any works committee and 15 employees means 37. Summer Internship Report:-S.P.5% 37.M.K. Of Employee 20 5 15 Per. But only 20 employee means 50% knows about it and 5 employees means 12.Employee satisfaction survey Question 12:- • Are there any workers committee? Answer Yes No I don't know No.5 40 100 NO.OF EMPLOYEE Per total AUSTIN has work committee.5% do not know about work committee. Page 46 .
Summer Internship Report:-S. 20% 57.5 9 S O M E tota l TIM E NO.5% 22.5% are sometimes feels afraid from their managers while discussing any matter related with company.P. Of Employee 8 23 9 Per.5% 100 80 60 40 20 0 8 20 5 7 . And 9 employees means 22.OF EM PL OYEE Pe r YES Above chart shows that 8 employees means 20% are afraid from their managers . Page 47 .M.5% are not afraid from their managers .Employee satisfaction survey Question 13:- • Are you afraid from your employer while discussing any matter related with company? Answer Yes No Sometime No.K. 23 employees means 57.5 100 40 23 NO 2 2 .
Employee satisfaction survey Question 14:- • Do you participate in the celebration of your organization? Answer Yes No No.OF EM PLOYEE Pe r NO Here we can say that AUSTIN includes every worker in every celebration.M. 80% 20% 100 80 60 40 20 0 YES 32 8 80 100 40 20 total NO. and 8 employees means 20% did not get participation in any celebration in the organition. Summer Internship Report:-S. Of Employee 32 8 Per.P. But here 32 employees means 80% got participants in any celebration . Page 48 .K.
Employee satisfaction survey Question 15:- • Do you have any status so that employer approaches you for seeking your help? Answer Yes No No. 55% 45% 100 80 60 40 20 0 22 YES 55 45 18 NO 100 40 NO.OF EMPLOYEE Per total Generally. we find that every employees wants to such as status in which everybody wants their help. And if anybody has some ability than employer must noticed that things.P. Summer Internship Report:-S. Page 49 .M. And 18 employees means 45% believes that they have no any ability to employer wants their help. here 22 employees means 55% believes that they have some special abilities to employer wants their help. Of Employee 22 18 Per.K.
Employee satisfaction survey Conclusion of hypothesis Here by analyzing the employees view and opinion researcher can say that there are more than 50% employees are satisfied with the company policy. So that alternative hypothesis should be rejected and null hypothesis should be accepted.P. Summer Internship Report:-S.K.M. Page 50 .
But most of employees do not know about that meeting. Summer Internship Report:-S. social camp . free interest loan .Employee satisfaction survey Chapter 8. dearness allowance . medical facilities . training in house . And those who know about meeting. training outside for specific employees etc. 30 Year's lives per year . they unknown about who are that members of works committee from workers side AUSTIN Engineering company provide different types of the facilities to the employees like provident funds .M.K. so that employees get motivation and they will performing well. training to the employees . free bus services .P. Findings Research shows that every three months AUSTIN organized one meeting participate management called works committee . Page 51 .
Sample Size: The last limitation is Sample Size. so we cannot know the degree of the literacy outside the city. Limitation of the Study The limitation of the study are as follow :- Personal Bias: Individuals may have personal bias towards particular investment option so they may not give correct information and due to which the conclusion may be derived. Area: The area was limited to Rajkot City only. Summer Internship Report:-S.K.M.Employee satisfaction survey Chapter 9. due to which we may not get the proper results. Employees don’t provide all types of information of the company Time Limit: The time duration given for the research is less. which is of 100 only. Page 52 .P.
M. To begin with participation should start at the operating level of the management. Only one union should be recognized in each industrial unit to represent the workers. Workers and representative should be provided education and training in the philosophy and process of participative management. They should recognize and respect the rights and obligation of each other. Mere legislation can not make participation successful. Participation should be continues process . They should consider industry joint endeavor in which workers have an equal say.K.P. enlightened and truly representative trade union should be developed. They should provide job security to workers .Employee satisfaction survey Chapter 10. Page 53 . Summer Internship Report:-S. Worker should be made aware of the benefits of participation.Adequate time must be allowed to let it take roots. Recommendation and Suggestion Employer should adopt a progressive outlook . Employers and workers should agree on the objective of the industry. Strong . A true spirit of mutual co-operation and commitment to participation must be develop on the part of both management and labour. Employer should be made conscious of their obligations to workers benefits of participative management . It has to be a slow and steady process. An atmophere of trust should be created on both side.
At last to prepare questionnaire and these questionnaire is fill up the selected employees. Summer Internship Report:-S.K. So I want to say that though co-operate between employer and employees is very important for growth of any organization.M. After collect primary and secondary data than to know the population size of company and select the some employees and survey of these employees. After find the problem and to decide the specific object of the study . After finding the problem and you suggestion of the company to solve the program between employees and employer. And prepare a research plan of the survey of employees. Page 54 .Employee satisfaction survey Chapter 11. Conclusion In introduction I have already described that why employees is satisfaction is need of company ? Than after research of the survey of employees satisfaction and find the problem.P.
=> “Research Mathodology Methods & Techniques” => 2nd edition K. Page 55 .aec-bearings.”: => Notes => Report 12.R.M.=>“Human Resource Management” =>Text & cases 12. Bibliography 12.P. LTD.2 Literature “Austin Engineering company PVT.1 Book Referred C.com Summer Internship Report:-S.Aswathappa:.Kothari:.K.Employee satisfaction survey Chapter 12.3 Web Site www.
P.Employee satisfaction survey Chapter 13. Ltd.P.K.______________________________________ A study of survey of employees satisfaction in AUSTIN engineering co. Questionnaires FACULTY OF SOCIAL WORK S.M.ltd. At PATLA" General Information: Name :Age :Education :Marital Status :______________________________________ ______________________________________ ______________________________________ ______________________________________ Number of Years in AUSTIN :.K. Page 56 . GUJRAT TECHNOLOGICAL UNIVERCITY COURSE : MBA "Dissertation on AUSTIN Engineering Pvt. => If you have any problem than are you get solution from tmeeting? Yes _________ No _________ => Are you satisfied with participative management in your company ? Yes __________ No _________ => Are you getting involvement while taking any type of decision by the company? Yes __________ No _________ Sometimes _________ => Are you getting familier environment in your company? Yes __________ No __________ => Do you have the job satisfaction? Summer Internship Report:-S.M.
Stiffly C. and then do you think that mutual creates in company's environment? Yes __________ No ___________ => Are there any workers committee? Yes __________ No ___________ understanding => Are you afraid from your employer while discussing any matter related with company? Yes __________ No ___________ Sometime ___________ => Do you participate in the celebration of your organization? Yes __________ No ___________ => Do you have any status so that employer approaches you for seeking your help? Yes __________ No ___________ Summer Internship Report:-S.M. Rudely D. Formally ___________ ___________ ___________ => If workers are participate in any decision .K.Employee satisfaction survey Yes __________ No ___________ => How your superior does behaves with you? A.P. In a considerate manner ___________ B. Page 57 .
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