Manual

Microsoft Dynamics® AX for Retail Training Manual

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Microsoft Dynamics® AX for Retail Training Manual
CHAPTER 1: INTRODUCTION .................................................................................................................................. 7 BASIC INFORMATION.......................................................................................................................................................7 FURTHER INFORMATION ..................................................................................................................................................8 CHAPTER 2: MAIN FUNCTIONALITY ........................................................................................................................ 9 OBJECTIVES ...................................................................................................................................................................9 INTRODUCTION ..............................................................................................................................................................9 ITEMS ..........................................................................................................................................................................9 PRICE CONTROL ...........................................................................................................................................................10 VARIANTS ...................................................................................................................................................................11 INFOCODES .................................................................................................................................................................12 LABEL PRINTING ...........................................................................................................................................................12 LINKED ITEMS ..............................................................................................................................................................12 RETAIL POS PROFILES ...................................................................................................................................................12 DISTRIBUTION LOCATIONS..............................................................................................................................................12 STORES ......................................................................................................................................................................13 TENDER TYPES .............................................................................................................................................................13 INCOME AND EXPENSE ACCOUNTS ...................................................................................................................................13 SECTIONS AND SHELVES .................................................................................................................................................13 RETAIL POS TERMINALS ................................................................................................................................................13 STAFF ........................................................................................................................................................................13 CUSTOMER .................................................................................................................................................................14 TRANSACTION INFORMATION .........................................................................................................................................14 EXCHANGING DATA BETWEEN POINT OF SALE AND STORES ..................................................................................................14 MANUAL DATA EXCHANGE ............................................................................................................................................14 ACTIONS.....................................................................................................................................................................14 END OF DAY PROCEDURES .............................................................................................................................................14 TEST YOUR KNOWLEDGE  OVERVIEW .............................................................................................................................16 CHAPTER 3: RETAIL HEADQUARTERS SETUP AND REQUIREMENTS ...................................................................... 17 OBJECTIVES .................................................................................................................................................................17 INTRODUCTION ............................................................................................................................................................17 RETAIL HEADQUARTERS .................................................................................................................................................17 CHECKLIST FOR STARTING RETAIL HEADQUARTERS ..............................................................................................................19 RETAIL PARAMETERS.....................................................................................................................................................19 LOCALIZED SEED DATA ..................................................................................................................................................21 NUMBERING PRINCIPLES................................................................................................................................................22 INTRODUCTION TO DATA DISTRIBUTION ...........................................................................................................................24 CONCLUSION ...............................................................................................................................................................26 LAB 3.1 – SETTING UP A NEW DISTRIBUTION GROUP ...........................................................................................................26 TEST YOUR KNOWLEDGE  RETAIL HEADQUARTERS SETUP AND REQUIREMENTS ......................................................................26 CHAPTER 4: STORE SETUP .................................................................................................................................... 28 OBJECTIVES .................................................................................................................................................................28 INTRODUCTION ............................................................................................................................................................28 CHECKLIST FOR STORE SETUP..........................................................................................................................................31 CONCLUSION ...............................................................................................................................................................31 LAB 4.1 – SETTING UP A NEW STORE ...............................................................................................................................31 TEST YOUR KNOWLEDGE  STORE SETUP ..........................................................................................................................33 CHAPTER 5: INVENTORY SETUP AND MANAGEMENT .......................................................................................... 35 OBJECTIVES .................................................................................................................................................................35

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INTRODUCTION ............................................................................................................................................................35 CHECKLIST FOR INVENTORY SETUP ...................................................................................................................................37 RETAIL ITEMS ..............................................................................................................................................................38 LANGUAGE SPECIFIC ITEM DESCRIPTIONS ...........................................................................................................................40 ITEM HIERARCHY ..........................................................................................................................................................41 ASSORTMENTS.............................................................................................................................................................45 VARIANTS ...................................................................................................................................................................46 ITEM LINKING ..............................................................................................................................................................48 UNITS OF MEASURE......................................................................................................................................................51 COMPARISON PRICES ....................................................................................................................................................53 COMPETITORS .............................................................................................................................................................53 SECTIONS AND SHELVES .................................................................................................................................................54 RETAIL ITEM PRINTINGS.................................................................................................................................................54 ITEM LIFE CYCLE...........................................................................................................................................................57 CONCLUSION ...............................................................................................................................................................58 LAB 5.1 – SETTING UP AN ITEM ......................................................................................................................................58 TEST YOUR KNOWLEDGE  INVENTORY SETUP AND MANAGEMENT .......................................................................................60 CHAPTER 6: PRICE MANAGEMENT ....................................................................................................................... 62 OBJECTIVES .................................................................................................................................................................62 INTRODUCTION ............................................................................................................................................................62 PRICES SET AT RETAIL HEADQUARTERS .............................................................................................................................62 MANUAL PRICE CHANGES AT POS...................................................................................................................................64 PERIODIC OFFERS .........................................................................................................................................................64 LAB 6.1 – BLACK FRIDAY DISCOUNTS ...............................................................................................................................72 TEST YOUR KNOWLEDGE  PRICE MANAGEMENT ...............................................................................................................73 CHAPTER 7: BAR CODE MANAGEMENT ................................................................................................................ 75 OBJECTIVES .................................................................................................................................................................75 INTRODUCTION ............................................................................................................................................................75 BAR CODE MASKS ........................................................................................................................................................76 BAR CODE CHECKING ....................................................................................................................................................80 BAR CODE/PLU REGISTRATION .......................................................................................................................................81 CONCLUSION ...............................................................................................................................................................84 LAB 7.1 – CREATING AN IN-HOUSE BAR CODE ....................................................................................................................84 TEST YOUR KNOWLEDGE  BAR CODES ............................................................................................................................86 CHAPTER 8: STATEMENTS .................................................................................................................................... 87 OBJECTIVES .................................................................................................................................................................87 INTRODUCTION ............................................................................................................................................................87 SETUP/CONFIGURATION ................................................................................................................................................88 PROCESSES..................................................................................................................................................................91 RECEIPTS ....................................................................................................................................................................96 VIEWING TRANSACTIONS ...............................................................................................................................................97 VIEWING POS BATCHES ................................................................................................................................................97 CONCLUSION ...............................................................................................................................................................98 LAB 8.1 – POSTING A STATEMENT FOR STORE 10 ...............................................................................................................98 TEST YOUR KNOWLEDGE  STORE MANAGEMENT ..............................................................................................................99 APPENDIX A: CHANGES AND NEW FEATURES ...................................................................................................................100 APPENDIX B: SETUP AND CONFIGURATION ......................................................................................................................102 APPENDIX C: LOCATIONS OF FORMS AND FUNCTIONALITY ..................................................................................................104 CHAPTER 9: INFOCODES ..................................................................................................................................... 107

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Microsoft Dynamics® AX for Retail Training Manual
OBJECTIVES ...............................................................................................................................................................107 INTRODUCTION ..........................................................................................................................................................107 INFORMATION SUBCODES ............................................................................................................................................107 INFOCODE LINKING .....................................................................................................................................................107 SETTING UP INFOCODES ..............................................................................................................................................108 INFOCODE ASSIGNMENT ..............................................................................................................................................109 CONCLUSION .............................................................................................................................................................113 LAB 9.1 – CREATE AN INFOCODE...................................................................................................................................113 TEST YOUR KNOWLEDGE  INFOCODES ..........................................................................................................................114 CHAPTER 10: ITEM IMPORT ............................................................................................................................... 116 OBJECTIVES ...............................................................................................................................................................116 INTRODUCTION ..........................................................................................................................................................116 IMPORT SETUP...........................................................................................................................................................117 VENDORS .................................................................................................................................................................117 IMPORTED FILES.........................................................................................................................................................122 ITEM IMPORT JOURNALS ..............................................................................................................................................125 CONCLUSION .............................................................................................................................................................129 LAB 10.1 ITEM VALIDATION RULES FOR ITEM IMPORTER.....................................................................................................129 TEST YOUR KNOWLEDGE  ITEM IMPORT........................................................................................................................131 CHAPTER 11: REPLENISHMENT .......................................................................................................................... 132 OBJECTIVES ...............................................................................................................................................................132 INTRODUCTION ..........................................................................................................................................................132 ITEM PACKAGE ...........................................................................................................................................................132 SIZE, COLOR AND STYLE CURVE .....................................................................................................................................132 PURCHASE ORDER USING COLOR/SIZE/STYLE CURVE ........................................................................................................133 LOCATION REPLENISHMENT GROUPS .............................................................................................................................134 REPLENISHMENT RULES ...............................................................................................................................................134 CROSS DOCKING ........................................................................................................................................................135 BUYERS PUSH ............................................................................................................................................................138 CONCLUSION .............................................................................................................................................................140 LAB 11.1 – REPLENISHMENT – CURVES AND CROSS DOCKING ............................................................................................140 TEST YOUR KNOWLEDGE  REPLENISHMENT ...................................................................................................................143 CHAPTER 12: TABLE DISTRIBUTION .................................................................................................................... 145 OBJECTIVES ...............................................................................................................................................................145 INTRODUCTION ..........................................................................................................................................................145 DATA DISTRIBUTION BASICS .........................................................................................................................................145 DATA DISTRIBUTION GROUPS IN RETAIL AX ....................................................................................................................147 CONFIGURING TABLE DISTRIBUTION...............................................................................................................................153 LAB 12.1 – STORE-SPECIFIC PRICE CHANGE. ....................................................................................................................155 TEST YOUR KNOWLEDGE  TABLE DISTRIBUTION ..............................................................................................................159 CHAPTER 13: COMMERCE SERVICES................................................................................................................... 160 OBJECTIVE ................................................................................................................................................................160 INTRODUCTION ..........................................................................................................................................................160 TEST YOUR KNOWLEDGE – COMMERCE SERVICES .............................................................................................................164 CHAPTER 14: REPORTS ....................................................................................................................................... 165 OBJECTIVES ...............................................................................................................................................................165 INTRODUCTION 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INQUIRIES .................................................................................................................................................................165 REPORTS ..................................................................................................................................................................167 LAB 14.1 – GETTING LIST OF ITEMS WHICH ARE ABOUT TO GET OBSOLETE .............................................................................168 TEST YOUR KNOWLEDGE – REPORTS ..............................................................................................................................169 CHAPTER 15: ENTERPRISE PORTAL ..................................................................................................................... 170 OBJECTIVES ...............................................................................................................................................................170 INTRODUCTION ..........................................................................................................................................................170 SET UP ENTERPRISE PORTAL PROFILES AND USERS .............................................................................................................170 ENTERPRISE PORTAL REPORTS ......................................................................................................................................172 STORE INVENTORY AT ENTERPRISE PORTAL FOR STORE ......................................................................................................173 LAB 15.1 – SETTING UP AN ART GALLERY AND STORE ......................................................................................................174 TEST YOUR KNOWLEDGE – ENTERPRISE PORTAL ...............................................................................................................178 CHAPTER 16: LOCALE SPECIFIC FEATURES .......................................................................................................... 180 FISCAL BOOKS ...........................................................................................................................................................180 FISCAL FRAMEWORK ...................................................................................................................................................181 GLS-CONS ..............................................................................................................................................................181 GLS-EE ...................................................................................................................................................................184 CHAPTER 17: RETAIL POS, STORE CONNECT & TRANSACTION SERVICE .............................................................. 185 OBJECTIVES ...............................................................................................................................................................185 INTRODUCTION ..........................................................................................................................................................185 PART I: POS LAYOUT AND RECEIPT DESIGN .....................................................................................................................185 CREATE A BUTTON GRID ..............................................................................................................................................186 CHANGE EXISTING BUTTON GRID ..................................................................................................................................189 SALES BUTTON ..........................................................................................................................................................190 PAYMENT BUTTONS ....................................................................................................................................................191 ACTION BUTTONS .......................................................................................................................................................192 MENUS ....................................................................................................................................................................193 POS DESIGN .............................................................................................................................................................195 LAB 17.1 – SETTING UP A NEW BUTTON GRID FOR QUICK SALE ...........................................................................................200 PART II: CONNECTING MICROSOFT DYNAMICS® AX FOR RETAIL HEADQUARTERS AND RETAILPOS ...........................................201 CONNECTIONS: REQUIREMENTS ....................................................................................................................................201 CONNECTIONS: SYSTEM OVERVIEW ................................................................................................................................201 ® CONNECTIONS: MICROSOFT DYNAMICS AX FOR RETAIL INSTALLATIONS ..............................................................................203 CONNECTIONS: TERMINAL INSTALLATIONS ......................................................................................................................203 CONNECTIONS: TESTING ALL CONNECTIONS .....................................................................................................................204 ® CONNECTIONS: SENDING DEMO DATA MICROSOFT DYNAMICS AX FOR RETAIL TO RETAIL POS ................................................208 PART III: SCHEDULER JOBS ..........................................................................................................................................210 SCHEDULER SUBJOBS ...................................................................................................................................................210 SCHEDULER JOB .........................................................................................................................................................212 DISTRIBUTION RESTRICTION OPTIONS FOR A JOB ...............................................................................................................214 RUNNING SCHEDULER JOBS USING THE BATCH FRAMEWORK ...............................................................................................215 RETAIL POS CONFIGURATION FILE .................................................................................................................................217 ® CONNECTIONS: UPLOADING SALES DATA FROM RETAIL POS TO MICROSOFT DYNAMICS AX FOR RETAIL ....................................219 CONNECTIONS: USE THE TRANSACTION SERVICE FROM RETAIL POS.....................................................................................221 PART IV: RETAIL TRANSACTION SERVICE ........................................................................................................................221 RETAIL TRANSACTION SERVICE: REQUIREMENTS ...............................................................................................................222 RETAIL TRANSACTION SERVICES: CONNECTION CONFIGURATION .........................................................................................222 RETAIL TRANSACTION SERVICE: SALES ORDERS ................................................................................................................223 RETAIL TRANSACTION SERVICE: SALES INVOICES ...............................................................................................................227 RETAIL TRANSACTION SERVICE: CUSTOMER VALIDATION ....................................................................................................230

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..................................................234 RETAIL TRANSACTION SERVICE: PURCHASE ORDER AND TRANSFER ORDERS ........................................................................241 RETAIL TRANSACTION SERVICE: GIFT CARD.....................................235 RETAIL TRANSACTION SERVICE: CENTRALIZED RETURNS ...............................................................247 CONCLUSION ....................................................................................................................249 APPENDIX A – BUTTON ACTIONS ........................................................................................238 RETAIL TRANSACTION SERVICE: CREDIT MEMO (CREDIT VOUCHER) ...........................236 RETAIL TRANSACTION SERVICE: STAFF VALIDATION .....................................................................................................................................................243 RETAIL TRANSACTION SERVICE: LOYALTY...................................................246 TROUBLESHOOTING .......................................................................................Microsoft Dynamics® AX for Retail Training Manual RETAIL TRANSACTION SERVICE: INVENTORY LOOKUP ...........................................................................................................................................................................................................248 QUICK INTERACTION: LESSONS LEARNED.............................................................................................................................................................................................................................................................................................................232 RETAIL TRASACTION SERVICE: STOCK COUNTING ................................................................................................250 Page 6 ........................................

and for those who want to be able to provide support for the application. The chapters contain instructional texts.Manual CHAPTER 1: INTRODUCTION Basic Information The introduction contains prerequisites and useful information about the Microsoft Dynamics® AX for Retail training course. which introduce an area of the program and examples of how this area works. You need to be familiar with service names to port numbers assignment through the Hosts and Services files. You need to know how IP addresses can be assigned and how to use tools such as Ping and Tracert. Store Connect and Transaction Service Course Prerequisites The participants should have good understanding of Microsoft Dynamics AX.  This Microsoft Dynamics AX for Retail course is mainly an instructor-led training course but assists as well on self-learning. Course organization The manual consists of the following chapters:                  Chapter 1: Introduction Chapter 2: Main Functionality Chapter 3: Retail Setup and Requirements Chapter 4: Store Setup Chapter 5: Inventory Setup and Management Chapter 6: Price Management Chapter 7: Bar Code Management Chapter 8: Store Management Chapter 9: Infocodes Chapter 10: Item Import Chapter 11: Replenishment Chapter 12: Table Distribution Chapter 13: Commerce Services Chapter 14: Reports Chapter 15: Enterprise Portal Chapter 16: Locale Specific Features Chapter 17: Retail POS. Page 7 . Purpose of the Course The course is intended for people working at Microsoft Dynamics AX Partners who want to set up and configure Retail AX. For the data distribution and replication part of the course you need to have solid understanding of the TCP/IP networking protocol.

Further Information For further information about the Microsoft Dynamics AX for Retail training course. refer to: Retail in Microsoft Dynamics AX2009 in PartnerSource (sign in needed) Page 8 .Microsoft Dynamics® AX for Retail Training Manual Demonstration Data For certain chapters it is recommended to use the demonstration data of Microsoft Dynamics AX for Retail.

In addition. such as stock control. Be able to provide a short explanation on the system when needed. See the list of the main features below. The main aim of this overview chapter is to giving to the user a possibility to get an idea of the system construction.Manual CHAPTER 2: MAIN FUNCTIONALITY Objectives After completing this chapter. All the standard Microsoft Dynamics AX functionalities regarding items. Also. Business Group Page 9 . Introduction A short overview of a system has several purposes. ordering. Bar Codes and Variants Each item can have the unlimited number of bar codes linked to it. Identify the main concepts used in connection with the system. you will:     Get an overview of the main features of the Microsoft Dynamics AX for Retail. Item Hierarchy Retail Headquarters have a four-level static item hierarchy: 1. such as cases or packs. It is possible to link the bar codes directly to the item or let them represent different units of measure for the same item. Below you can find a listing of the main functionalities available in Microsoft Dynamics AX for Retail. this chapter introduces several main concepts frequently used in the system and it can be regarded as a reference chapter. Retail Headquarters includes numerous features that consider item sales at the point of sale. and price and cost calculations are available in Retail Headquarters. Items Items are the fundamental units in the Microsoft Dynamics AX for the Retail Headquarters system. purchasing. Get familiar with the system hierarchy that is obligatory for the next chapters understanding. Microsoft Dynamics AX for Retail also supports bar codes where the quantity (weight) or the price of the item is included in the bar code. commonly referred to as Variants. It is also possible to link a bar code to a specific variation of the item.

Prices can have a starting date and ending date. which means it will be sold at the POS terminals but not as a specific item but representing a retail group or a retail department. and Retail department item types can be found in the next chapters. Retail group. Price Control Retail Headquarters provides the following ways of controlling prices at the POS terminals: Additional Prices Items of the Retail type can have multiple item prices registered. Page 10 .  Whether it is a retail item. Example: Competitors price cannot be set for a standard item. or Retail department type.  Whether it is a retail group or a retail department.Microsoft Dynamics® AX for Retail Training Manual 2. Retail Department 4. which means that this is an item intended for being sold at the POS terminals. The link to the higher levels of the retail hierarchy will be established as well by assigning the item to the Retail Group. Further explanations of the distinction between the Retail item. which means that it is not intended for being sold at the POS terminals. the attributes will be copied from the Retail Group to the Item. making it possible to sell an item at a different price to certain customers and at specific stores. They can be specific for variant and item unit. A set of functionalities is not allowed for standard items and requires an item to belong to the Retail item. Shelves and sections are connected to Retail groups and Retail departments. Retail group. Retail Group Each item can belong to one Retail Group only. only for retail items. When assigning the item to the Retail Group. Item Type Each item has a type that tells you:  Whether the item is a standard item. In this case. Division Group 3. the price will be set at the POS terminal.

The discounts can be based on a flat percentage or promotional. Both offers can be based on the specific Price Groups. it works in the way similar to the Discount Offer type. and Variants. different kinds of special offers are available (e. As its name implies.g. price per kg or liter). An item can be only in one active promotion at the same time. Variants The Retail items can have different sizes. This price is displayed on shelf and item labels. discount percentage. The last offer type is Mix & Match. Also.Manual Special Offers Retail Headquarters support four types of offers:     Promotion Discount Offer Multibuy Mix & Match The Promotions and Discount Offer types of offer are periodic offers that work similarly.. Discounts can be in the form of a deal price. a Multibuy Discount offer type provides a possibility of different levels of discounts based on the number of items the customer buys. and styles. such as Items. The variants can have different sales prices at the POS. Comparison Price The system can calculate a comparison price for the items for a chosen comparison unit (for example. mix and match and seasonal offers). Customer/Item Discounts Selected customers can get discounts on specific items. Retail Groups. There are several ways to set up this possibility: on the POS or in the Microsoft Dynamics AX. It is a most versatile type of offer since it can be triggered by a combination of factors. In other words. Each combination is represented with a unique bar code. discount amount. least expensive or be specified for the individual Mix & Match lines. The main difference is that Promotion offer type is regarded as periodic price changes and represents the standard price while the Discount Offer will work as a discount at the POS. colors. Page 11 .

The maximum amounts or quantity allowed can be set up on the Amount tab. you can specify such settings as whether the return transactions and items are allowed and what (if any) messages from/to the POS salesperson can be sent at different stages. you can print shelf labels and item labels for chosen items or for items where the label is needed. This provides a set of receipt templates for the printers at your registers. and receipt profile. and transactions settings are set up. Visual profile is attached to a POS record The functional profile contains functional settings and is attached to a store record. The hardware profiles can be copied. On the Functions tab. The transaction service profile is where connection information for real-time information access is set up. both between the Retail Headquarters databases and the POS terminals. Page 12 . An example of a distribution location is a head office and a POS terminal. It is attached to the POS record. Label Printing You can assign a shelf label or an item report to a retail item. It is attached to a functional profile.Microsoft Dynamics® AX for Retail Training Manual Infocodes Retail items can be assigned to multiple infocodes that are an important tool for receiving additional information on the item sale or return. Retail POS Profiles Retail Headquarters works with these POS profiles: the hardware profile.    The hardware profile contains the driver setup for POS peripherals as well as the keyboard mapping. Linked Items Retail items can be automatically linked to other retail items at sales time. The system prompts the operator at the POS terminal for an input. For each store. functional profile. terminal. e. On the Infocodes tab. bottles that are linked to drinks. visual profile.g. transaction service profile. The distribution location contains information needed for replication. The receipt profile is a group of form layouts that can be assigned to the point-of-sale printers via a hardware profile. the staff. On Receipt numbering tab you can specify receipt numbering masks to compose unique receipt numbers.   Distribution Locations Distribution locations are the basis for the flow of data. It is attached to a POS record The visual profile contains information for the graphical layout and positioning of the POS retail registers.

On the store level. a ledger account for rounding. accounts.Manual Stores Stores are connected with POS terminals and are the basis for sales transactions. slip printing. Sections and Shelves You can create a physical structure for each store. checks. and phone number. Staff Retail Headquarters keeps records on the staff members. posting. such as the handling of return transactions. You assign each member a type of authorization for various actions at the POS terminals. login/logout procedures. Page 13 . based on the sections and shelves. address. you choose its closing method. credit cards. retail items can be assigned to these sections and shelves. A staff member must be assigned to a store. change. Tender Types Retail Headquarters allows you to define and configure functionality for the tender types in each store. and foreign currency. statement method. Retail POS Terminals POS Terminals represent the front end of your store.. Besides from being a unique retail location. You can control various aspects of their functionality and default settings from Retail Headquarters. and set limits for allowing posting. such as voiding transactions. etc. You assign the ledger accounts to these accounts for posting and enter POS terminal receipt texts. For each store. performing tender declaration. Income and Expense Accounts You link all store income with the income accounts and store expenses with the expense accounts. texts that will be printed on receipts and are displayed at the POS terminals. they represent a unique warehouse in the standard Microsoft Dynamics AX system and can also be a unique department and cost center. and maximum discount to give. such as ID number. overriding price. depending on tender types such as cash. You enter details for handling amount.

Page 14 . End of Day Procedures The typical procedures that need to be executed at the end of the day. Then. Manual Data Exchange The user can manually run all replication jobs scheduled for automatic data exchange management. the system will only insert. or delete a record in a table relevant to data exchange in Retail Headquarters. By using them. delete. An action is created every time you modify. collecting and calculating transaction data. you can choose to replicate by actions. when replicating. or update a record if there is an action for it. transactions from the POS terminals can be imported continuously throughout business hours. tender declaration can be run on each POS terminal. you can greatly reduce the amount of data that needs to be sent to the POS terminals or replicated between databases. involve logging out of each POS terminal. Actions Retail Headquarters uses actions to keep track of which records have been changed in relevant tables. Exchanging Data between Point of Sale and Stores In Retail Headquarters.Microsoft Dynamics® AX for Retail Training Manual Customer Retail Headquarters uses the standard Microsoft Dynamics AX customer table with minor enhancements to account for unposted transactions as well as receipt preferences. If required. entering counted amount against the transaction amount. The data exchange with POS terminals can be performed either on the basis of these actions or on the entire tables. and posting the data. Thus. Likewise. Transaction Information In Retail Headquarters. using the Microsoft Dynamics AX for Retail Store Connect. communication with the point of sale consists of replicating between head office and POS. up-to-date transaction sales information is available at all times. insert.

and post the statements are as follows:     Click RETAIL HEADQUARTERS > JOURNALS > OPEN STATEMENTS. inventory and tender declaration entries. It creates a line per staff member or POS terminal if the statement method is defined in such a way. Calculating and Posting Statements When you create a statement and calculate it. the system marks all unmarked transactions made from and up to the date and time selected in the statement.Manual Transactions You can view all information on transactions that have been made at the POS terminals and imported into the Retail Headquarters system.    Click Functions > Calculate Statement and click Yes in the dialog window. It then sums up the transaction amounts in each tender type. and Transaction ending time fields if the Closing method field is set to Date and Time. Enter a store number in the Store number field. and enters the result for each tender type into a statement line. Transaction from time. enter information in the Transaction from date. mix & match. infocode. Press CTRL+N to create a new statement. The steps that describe how to create. Page 15 . Each transaction can include sales and payment entries. On the Setup tab. calculate. Click Functions > Post Statement to post the statement. in the Transaction interval field group. Fill in the Counted Amount for all statement lines or perform a tender declaration on each POS. Transaction ending date. The system imports the POS tender declaration in the same way as other transactions and create from it tender declaration transaction entries. coupon.

No Question How many levels are in static retail item hierarchy? ________________ Page 16 .Microsoft Dynamics® AX for Retail Training Manual Test Your Knowledge  Overview Question Is it possible to initiate data exchange manually? ___________ ( ) a. Yes ( ) b.

you can control exactly what data is present on the POS terminals in each store and thus set up an item price and current discount offers for each store.Manual CHAPTER 3: RETAIL HEADQUARTERS SETUP AND REQUIREMENTS Objectives After completing this chapter. featuring such important forms as Store card. The Scheduler module manages the data movement in the system Retail Store Inventory o Key Inventory Management processes. the POS terminals. It caters to the fundamental needs of the retail business. picking and receiving operations can be performed at the store from within POS or Enterprise Portal. Prices. Be able to assign distribution locations to distribution groups and subgroups. for example.    Retail Headquarters The Microsoft Dynamics AX for Retail Headquarters system is a powerful link for the front end of your stores. such as Items. It controls the fundamental needs for the retail business.  Retail Headquarters. and business accounting setup. staff. These modules also represent the key features of the application. By using the built-in data distribution management. Retail Scheduler The Scheduler lies at the heart of the data replication feature. It makes extensive use of the distribution principles. Replication is scheduled by the user and can be set up in the way that only changed information is replicated. Get a clear understanding of the mandatory fields. such as stock counts. Retail Headquarters offers means to exchange data between Head Office and POS terminals. you will:     Be able to set up Stores and distributions rules for each store. Staff. Retail Headquarters manages replication of data between databases and supports the head office – POS structure. and your business accounting setup. and customers. Page 17 . Additional processes are supported with 3rd party solutions. Introduction Microsoft Dynamics AX for Retail is made up of three modules. that includes the POS setup and configuration o Retail Headquarters is the core module where centralized management happens. prices. POS terminals. such as items. Be able to set up Retail parameters. and Replenishment.

and POS terminals. In addition to the keeping track of items in sections and shelves functionality. It provides extensive control of functionality for tender types and means to define how the POS terminals operate in the store. you group items together in the Retail groups. discounts on specific items and retail groups. and thus have an access to the statistical view of sales for each store. and discounts on a collection of items that can be mixed and matched. Among them there are multiple retail item sales prices. The use of this functionality ensures better control and overview of sales in your business. and shelf. You divide your business into distribution locations: head office. in turn are grouped in Division Groups.Microsoft Dynamics® AX for Retail Training Manual Retail Headquarters offers you a model for structuring your business. Retail Headquarters offers several ways of controlling item prices at the POS terminals. quantity discounts. together with staff operational authorization. section. Then. The Retail groups are formed into Retail departments that. You can divide each store into sections and shelves. Page 18 . you define the structure of the data flow between these locations. the Division Groups are formed into Business Groups. stores. Finally.

Manual Infocodes can be assigned to the retail items. You can register the default item type and the EAN license number used in your business. General Retail Headquarters offers varied features that can help you manage your retail business. you can decide how you want the program to manage the Retail Headquarters system. For Brazil. and style that can be set individually or as a combined variant. configuration. such as. you can set up the default type of establishment for retail customers. customers.. sales person ID. you can configure replenishment transfer type and price type here. there is an overview and a brief description of the settings available on the tabs of the Retail Setup window. flight no. For India. other is optional. You must register that Retail Headquarters is in use and specify a store that is a local one in the database you are working in. Depending on how you want to structure your business. income /expense accounts. you must enter certain information before you can start running your business. This make it possible for your business to get additional information needed at transaction time. color. Below. tender types. To start Retail Headquarters. Checklist for Starting Retail Headquarters When you set up Retail Headquarters. the setup can vary from one company to another. Certain setup is mandatory. Page 19 . reasons for returns and so on. and some POS events. perform the following tasks in the following order: Order 1 2 3 4 5 6 7 8 Task/Overview Retail Setup (Parameters) Localized seed data Inserting Demo Data for Retail Headquarters Setting Up Mandatory Distribution Group Setting Up Distribution Locations Assigning Distribution Locations to Distribution Groups Numbering Principles Importing Data from an Existing System Mandatory Yes No No Yes Yes Yes Yes No Retail Parameters In the Retail Headquarters Parameters form. More information on the introduced features can be found in the next chapters. Retail Headquarters allows four retail item variations: size.

Item Creation For the functionality of item creation. For more details. the default warehouses are required. vouchers. for example. Table distribution is used to decide where the tables’ information should be distributed to. and other data that can be defined at the convenience of each user. A unique key for the store table is allocated when a new store is created. You can also specify whether the system will create trade agreement lines for the variants of an item. please refer to the Table distribution chapter. it is possible to define its level as labels can be created for the whole distribution groups or for the local stores. Labels When labels are created. gift cards.Microsoft Dynamics® AX for Retail Training Manual Distribution Here you specify the distribution specific information. Some information should be available everywhere. such as the total discounts and periodic discounts. Number Sequences When a multiple-store configuration. whereas other is necessary in certain stores only or access to it should be limited by other definitions. the use of the Preactions for the scheduler. Posting There are different options to post data. the actions and Preactions are defined. number sequences are used for variant creation. Furthermore. you must create and assign a number sequences for the store numbers. For such cases. Page 20 .

Click RETAIL HEADQUARTERS > SETUP > PARAMETERS. 3. 2. 5. Existing records are not updated or overwritten. Setting up Retail Setup: 1.dat files that contained all required Retail system data. The seed data will be populated based on the current Microsoft Dynamics AX company default language. Fill in the Local store number field.Manual Version The version number shows you the actual version of Retail Headquarters. Fill in other fields as needed. You can now populate the Microsoft Dynamics AX company with a single click. Page 21 . On the Number sequences tab. The new Initialize button in Retail Headquarters parameters form uses the country settings for the current Microsoft Dynamics AX Company and correct localized data. 4. Select the Retail Headquarters in use check box. fill in the Store Number and Variant fields. Localized Seed Data You do not longer need to import locale-specific version .

Page 22 . Numbering Principles In Microsoft Dynamics AX. you must assign unique identification codes to certain tables such as the Item. Numbering is important not only for identification purposes but because a practical numbering system makes the entire company more manageable. you may want to have numbers inserted manually. Staff. you need to select the correct number sequence every time you insert a record in the table in question. The statements should have automatic creation of numbers. you can set up a complete numbering system consisting of an unlimited number of number sequences for different types of basic information. In every company in your retail business. In certain tables in Retail Headquarters. Setting Up Store Specific Number Sequences You can use number sequences for the identification codes in the tables that can be specific per store. You can set up this option for all tables except for the statements. A practical numbering system can also reduce the number of errors that occur in the data entry. If you set up a number sequence for a table where each store has its own sequence. depending on which store the record will belong to or be valid in.Microsoft Dynamics® AX for Retail Training Manual  Click on Yes in the Initialize base configuration data for Retail Headquarters form. POS Terminal and Statement table to ensure proper work of your system.

Number series for the Statement Voucher The number sequence for the POS Terminals. You choose whether to have one sequence for all stores or one sequence per store. Staff number must be unique throughout the system. but they might have a store dependent distribution. on the Number sequences tab. You can set up one general number sequence. there are the drop down lists for the defined number sequences that are pre-created. Records are not assigned per store. A common setup is to assign each record to all stores. You should not allow a manual creation of the statement numbers.Manual In the Stores form (RETAIL HEADQUARTERS > SETUP > STORE >STORES). Same as for Discount Offer Same as for Discount Offer The number sequence that is used for a new loyalty Staff Discount Offer Multibuy Mix & Match Loyalty Card Number Page 23 . Here is a list of the tables you should set up distribution location dependent number series for: Table Statement Statement voucher POS Terminal Useful Hints Records are assigned per store. POS Terminal numbers must be unique throughout the system.

it is very important to create at least two groups that will include the newly created distribution locations for the POSs and Stores. the system automatically creates distribution locations. The scenario below describes high-level steps that are necessary to perform to set up a distribution group and subgroup that includes all distribution locations. To facilitate the setup of the system. She follows the step by step instructions described in the Table Distribution chapter of the manual. It is vital to properly set up data distribution groups so that the data goes to the proper databases. Introduction to Data Distribution Microsoft Dynamics AX for Retail manages data in a centralized fashion.Microsoft Dynamics® AX for Retail Training Manual cards. Page 24 . Microsoft Dynamics AX is the master system for all types of the data. whenever a POS or a Store record is created.   She creates a new distribution group and defines a group and a subgroup. while store databases and/or POS databases are populated via replication jobs from the Retail Scheduler module. These locations denote databases and depending on topology of your system. distribution locations. Scenario Lois is starting to set up Retail Headquarters and needs to follow the procedures for setting up distribution groups. Thus. Loyalty Customer Number Loyalty customers. Upon creation. She follows the instructions that tell her that she first needs to set up one distribution group that includes all locations. and assigning location to distribution groups. the data is transferred to all distribution locations. Since she selects the No filter check box for both of them. the database information needs to be set up for corresponding POS and/or Store distribution locations. the distribution locations are automatically included in the Distribution groups with the selected No filter and Default group check boxes.

To do that. Now the system knows which databases the data that is not restricted to a specific destination should be distributed to. she creates a record in the Stores form. The system automatically creates a distribution location record and assigns the distribution group and subgroup with no filter to it.Manual Next. Lois has to define at least one distribution location that represents the head office in her system. Page 25 .

Test Your Knowledge  Retail Headquarters Setup and Requirements Question Page 26 . 4. 5. Click GROUP>SUBGROUPS.1 – Setting Up a new distribution group Scenario – New distribution group Peter. Some prices and promotions will have to be specific and distributed only to Store 9. 1. Create a new record.Microsoft Dynamics® AX for Retail Training Manual Conclusion Following the guides and manuals while setting up the Retail Headquarters are key factors for the correct data distribution. Lab 3. Click RETAIL SCHEDULER>SETUP>DISTRIBUTION GROUP. the marketing manager at Adventure Works decides to try a different promotions' sets and pricing at Store 9. which has a central store database. Add S0009 to the Distribution members list. Click MEMBER LIST. this will maximize the system usefulness. Peter needs to create a new distribution group and subgroup to use it when defining where some prices and promotions should be distributed to. 3. The guidelines in this and next chapters present the ideal way of this process setup. 2.

Setting Up Mandatory Description Group . Setting Up Distribution Location and Assigning Distribution Locations to Distribution Groups ( ) b. and configuration Question What five tasks are mandatory for starting a Retail Headquarters? ___________________________ ( ) a. and configuration ) b. Stores. Distribution locations. Head Office. Size. Inserting Demo Data for Retail Headquarters. and type ) c. Head Office. style. color. Retail Setup. Color. color. and Stores ( ) b. style. Setting Up Distribution Location. and POS Terminals ( ) c. Size. Assigning Distribution Locations to Distribution Groups and Numbering Principles (number sequences) ( ) c. Stores. Setting Up Distribution Location. and Substores Question What retail variants does Retail Headquarters allow? ________________ ( ( ( ( ) a. Page 27 . color. Setting Up Mandatory Description Group . Assigning Distribution Locations to Distribution Groups and Importing Data from an Existing System. and variant ) d. Retail Setup. Retail Setup. Setting Up Distribution Group with no filters.Manual Businesses can be divided into in to the following distribution locations _____________ ( ) a. style. Head Office. Size.

and staff. Tender types define ledger posting setups. staff and a section/shelf structure. The Following Setup Can Be Carried Out for a Store:            You should register a number for the store. POS functionality. Page 28 . It is a distribution location with its own tender types. you need to configure the distribution location setup for the store. Select financial dimensions for the store. rounding rules. You can set up income and expense accounts. change rules and whether the tender type counting should be performed during tender declaration. income and expense accounts. You register store closing procedures and handling of statements. Setting up the stores and the head office in your business are usually among the first steps when setting up your Retail headquarters system. you can have multiple stores and keep track of sales and inventory for each of them. address and other registration information. Create a warehouse representing the store. Set up the number sequences for the store. In a multinational environment. You set up sales taxes for the store. mark it as a store and connect the appropriate stores by selecting the warehouse in the Stores form. Use the various options to adapt the Retail headquarters system to the utmost by using the correct settings from the beginning. stores can have different currency codes. When you have set up the general store information. Define a currency code for the store. It can be divided into sections and shelves.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 4: STORE SETUP Objectives After completing this chapter. In Retail headquarters. you will be able to:   Set up a Store correctly. Tender types configuration The tender types represent everything that the store accepts as a method of payment. Introduction The store is one of the main units in the Retail headquarters system. You set up tender types. defining mandatory tasks and getting an overview over the optional additional tasks available. its name. You set up and select a POS functionality profile for controlling the POS terminals.

It is important to define this from the very beginning in the way that reflects the workflow of the company.Manual Statement configuration The configuration of the statements will affect how a summarization of the Retail sales transactions is created and how the financial and inventory transactions are posted In Microsoft Dynamics AX for Retail. Statement Method There are three ways that can be used to summarize statement lines when a statement is calculated:    Staff POS terminal Total Page 29 .

the statement calculation will create one line for each tender type used in the transactions included in the statement. The Date and Time filter can also be used here. Closing Method There are two options to define what transactions to be included in the statement:   Date and Time POS Batch Date and Time By using this option. the statement calculation will create one line for each tender type used in the transactions that is part of the statement. This option is used when cashiers share a register and the total amount of tenders received can be from sales transactions. per staff member. per POS terminal. By using this closing method. performed by multiple staff members. Thus. read more about POS Batches in Chapter 8. all transactions that belong together will belong to the same statement. POS Batch By using this option. This option is used when the intention is to have staff members accountable for the tenders they receive. Using the Total method When the Total method is used. you can view the total results of tender types for each POS terminal. Thus.Microsoft Dynamics® AX for Retail Training Manual Using the Staff method When the Staff method is used. the included in the statement transactions are all transactions for the store that belong to the POS batches that are not a part of the other statements. the statement calculation will create one line for each tender type used in the transactions that is part of the statement. all the transactions included in the statement are the transactions for the store that are within the date and time range defined and are not already part of another statement. Page 30 . Using the POS Terminal method When the POS Terminal method is used. The default range is the full day of the statement creation. you can view the total results of the tender types for each staff member.

For setting up stores in Retail headquarters. Certain setup is mandatory. complete the following tasks. the setup can vary from one store to another. Note that is has been assumed that certain tasks have already been carried out in the Retail Setup. this includes defining of the Statement/Closing methods.Manual Checklist for Store Setup When you set up a store in Retail headquarters. Series to Stores Setting Up Tender types Setting Up Cash Declaration Setup Setting Up Functionality Profiles Assigning Functionality Profiles to Stores Setting Up Staff Members Setting Up Distribution Groups Setting Up Income/Expense Accounts Setting Up Sections Setting Up Shelves Assigning a default customer to the store Setting up default sales tax group Setting up language for the store Attaching a warehouse to the store Mandatory Yes Yes Yes Yes No Yes Yes Yes Yes No No No Yes Yes Yes Yes Conclusion Setting up a store gives an opportunity to define in details what settings are desirable for each business.1 – Setting Up a new Store Step by Step – Setting Up a New Store Page 31 . Depending on how you want to structure your business. other is optional. and so on. setting up Functionality Profiles. you must enter certain information before you can start using the store. Order 1 2 3 4 5 6 7 8 9 11 12 13 14 15 16 17 Task/Overview Setting Up Stores Defining Statement method Assigning No. Lab 4. those tasks are not mentioned in the checklist. For instance. Staff members. therefore.

He needs to define general information and statement/closing information for it. 2. Set up a new store. the managing director needs to create a new store in Washington. Page 32 . _____________________ 4. 1. Select “FN001” for the POS Functionality Profile and Layout id should be 1. the store should be assigned to the department 100. Create a Warehouse called Store11 and connect it to the store (use the Go to the main table feature). Its sales tax group should be WA. 5. The Language field should be set to en-us and the Currency field to USD. named Store 11. 3. Set the Sales tax override group to DEFAULT.Microsoft Dynamics® AX for Retail Training Manual Stewart.

8. On tab Tender type. The store calculates statements using the POS Terminal Statement method. Set the maximum amounts for difference using the following parameters:  Posting = 5. 7. 10.  Transactions = 5. Test Your Knowledge  Store Setup Question Can you have multiple stores in the Retail headquarters system? ___________ Page 33 . 9.  Shift = 5. set Remove/add tender = 04. Choose rounding account 60815 and set the Maximum Rounding Amount to 0. Set up the Default customer to 1037 11. 13.Manual 6.01. The store closing method is Date and time. Set up the Tender types for the store by copying tenders from the Store 10 (Functions > Copy tender to store). 12. (Setup > Cash Declaration). Set up Cash Declaration for the store by copying the cash declaration from Store 10.

Setting Up Cash Declaration Setup ( ) d. Setting Up Tender Types ( ) b. No Question Which of the following tasks are not mandatory when setting up a store in the Retail headquarters? ________________ ( ) a. Assigning a Default Customer to the Store ( ) c. Assigning Functionality Profiles to Stores Page 34 . Yes ( ) b.Microsoft Dynamics® AX for Retail Training Manual ( ) a.

Division Group. Describe the procedures for inventory setup and management. Page 35 . Distinguish between the mandatory tasks and optional ones. There is a list of the main features: Item Type Each item has a type that tells you whether an item is a standard one that cannot be sold at the POS terminals or it is a retail item that is sold at the POS terminals. Retail Group. you will be able to:    Master the item hierarchy and selecting the correct combination for different kinds of stores. Retail Hierarchy The item hierarchy consists of the Business Group.Manual CHAPTER 5: INVENTORY SETUP AND MANAGEMENT Objectives After completing this chapter. Retail Department. and settings for Item and Variants. Introduction Items are the fundamental units in the Retail Headquarters system. Retail Headquarters includes some features that concern item sales at the point of sale.

as well as variants and retail item levels. promotions and discount offers can be created on the Retail Group level. providing a possibility to examine sales statistics on a broader perspective. Using retail groups speeds up setup of new items because some settings are defaulting to standard item fields. Furthermore. Retail Groups The Retail groups can control the bar code construction and variant groups for the retail items included in each group. Each Department can be connected to one Division group. as shown below: Page 36 .Microsoft Dynamics® AX for Retail Training Manual Business Groups Business groups represent the most general grouping of items. They can also make the process of items location in sections and shelves easier and control the items location distribution. Division Groups Each Division group can be connected to one Business group. Retail Departments You can use the Retail departments when setting up the Open Department sales.

and style variants. Checklist for Inventory Setup Page 37 . Bar Codes Retail items can be represented with one or more bar codes in addition to the item number. Printing The system supports the generation of Item Labels and Shelf Labels. color.Manual Assortments An assortment is a collection of related items that you assign to a store or store group. that is. The system can generate bar codes for all variant combinations with a mask that specifies where the size. EAN 13. and styles. The assortments can save you time because you can assign thousands of items to a store simultaneously instead of assigning each item individually. or if the item has size. The system also supports EAN 8. using the pre-formatted reports. color. UPC-A. colors. Variants Retail items can have different sizes. Multiple bar codes are essential. if the same product comes from different manufacturers. Multiple assortments can be assigned to each store or store group. statistical results of sales by variants are available. Thus. Each combination can be represented by a unique bar code. or style digits are in the bar code. and UPC-E standard bar codes.

Then. the system creates an action in the Actions table. you must enter certain information before you can start running the system. the new item will be on file and ready to be sold after the system next exports retail item date to the POS terminals. Certain setup is mandatory. So. To Create Retail Items: Page 38 . these tasks are not mentioned in the checklist. Note that is has been assumed that posting groups have already been set up in the General Ledger in Microsoft Dynamics AX. other is optional.Microsoft Dynamics® AX for Retail Training Manual When you set up inventory in Retail Headquarters. follow the tasks according to the given order. For setting up inventory in Microsoft Dynamics AX for Retail Headquarters. Order 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Task/Overview Setting Up Units of Measure Setting Up Comparison Units of Measure Setting Up Retail Departments Setting Up Retail Groups Creating Retail Items Registering Item Prices Linking Items Setting Up Sizes/Colors/Styles Creating Size/Color/Style Groups Creating Variants Setting Up Bar Code Mask Characters Setting Up Bar Code Masks Entering Bar Codes Assigning Sections and Shelves to Items Setting Up Item Labels Setting Up Shelf Labels Setting Up Business Groups Setting Up Division Groups Setting Up Season Mandatory Yes Yes Yes Yes Yes Yes No No No No No No No No No No No No No Retail Items A retail item is created and set up basically as an ordinary item in the inventory system. When you have entered the necessary information and closed the window. as well as tasks were carried out in the Retail Setup.

Manual 1. 7. 4. 2. utilize the Trade Agreements. Purchase order and Sales order. The Retail Items form opens. and Dimension group. select the Retail Item option. See Microsoft Dynamics AX Online Help Trade Agreements for more information. 5. and add items to the following:  Bar codes  Item packages  Competitor Prices Page 39 . The unit can be different for different types of orders. filter. fill in the Sales unit fields on the References tab. On the General tab. In the Item type field on the Retail tab. Press CTRL+N to enter a new retail item. 10. Repeat steps 2 to 15 for each retail item you want to create. 9. Item group. fill in mandatory fields: Item number. In the corresponding fields for the item. Enter the Item number and Item name. 8. To add Retail Items: The Add Item button allows user to easily search. Fill in optional fields in the Item form in case of necessity. the settings of the retail group are automatically filled in. Click RETAIL HEADQUARTERS>RETAIL ITEMS. Inventory model group. 6. 3. Fill in the Item group. Fill in the Base sales price on the Price/Discount tab. 11. for example. On the Retail tab. If needed. select a Retail group. If you like to work with additional prices.

Page 40 . the item descriptions at stores did not reflect local descriptions. Previously.Microsoft Dynamics® AX for Retail Training Manual        Loyalty Schemes Promotions Discount Offers Multibuy Mix & Match Buyers Push Assortments Language specific item descriptions You can now use the existing item descriptions in Microsoft Dynamics AX to display item descriptions in the local languages at the stores. Here are the steps for setting up locale-specific item descriptions:  Go to HEADQUARTERS > ITEMS > SETUP > LANGUAGE > ITEM DESCRIPTION  Choose the language from the Language list and enter the text for the item description.

NOTE: To add a new business group. select the Retail hierarchy folder. size. a business group can contain multiple division groups. Page 41 . prices. to add a new retail department. Item Hierarchy There are four levels of the retail item grouping in Retail Headquarters. When the Retail Group is entered. The list form for the type of group that you want to create appears. the correct Retail Department. Division group: Connects to one Business group and can contain multiple retail departments. the Retail departments form appears. It is important to have a well-defined structure before you start to set up the hierarchy. Set up the retail hierarchy 1. Retail departments: Each retail department can contain multiple retail groups or items. 2. The item hierarchy also contains values to facilitate reporting. For example.Manual   Go to RETAIL SCHEDULER>SCHEDULER JOB and run the N-1040 job (Items. 3. The Hierarchy tables contain default values for the items to make creation of new item easier. Division and Business fields are filled in automatically using the values from the Retail group form along with the color. To add a new group. Retail groups: Each Retail group contains a number of retail items. select a group that is one level higher in the hierarchy than the group that you want to create. and bar codes) to send down the localized item description (InventTxt table ) Go to POS to ring up 0035 item. select a division group.     Business group: The top level of the hierarchy. You should be able to see the localized item description on POS. if you selected a division group in step 2. and style groups. in the Retail Group field of the item. or a combination of retail groups and items. For example. Press CTRL+N. Click RETAIL HEADQUARTERS > SETUP > ITEM > RETAIL HIERARCHY.

to the form descriptions later in this topic. Click Go To the Main Table. press CTRL+N to create a new Division Group. click Save. To view the new group in the hierarchy. Explode the hierarchy. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. 7. 5. Repeat steps 2 and 4 for each Division Group you want to set up. Business Group To Set Up Business Group: 1. 3. and then expand folders as necessary. and press CTRL+N to create a new group. Click Go To the Main Table. Repeat steps 2 to 4 for each Business group you want to set up. Division Group To Set Up Division Group: 1. 4. Press CTRL+N to create a new record. you could have selected a group that is one level higher in the hierarchy than the group that you want to create. Fill in the Business group and Description fields. if necessary. right-click the division group level. Fill in the Business group that this Division group belongs to. Explode the hierarchy.Microsoft Dynamics® AX for Retail Training Manual 4. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. 2. click Refresh on the Command menu. Fill in the Division group and Description fields. 2. 5. and then close the list form to return to the Retail hierarchy form. Alternatively. Page 42 . right-click the business group level. press CTRL+N to enter a new Business Group. 4. On the toolbar. 6. 3. Enter information referring.

2. 3. you should define the level of detail of the retail department structure to meet your business requirements. you need to set the up retail departments. Fill in the Retail group and Description fields. Click Go To the Main Table. Then.Manual Alternatively. Explode the hierarchy. Repeat step 2 to 4 for each retail department you want to set up. To ensure the correct handling of retail items. color. You can use retail departments to:    Group Retail groups Base POS cost calculation on Retail departments Set up open department sale To Set Up Retail Departments: 1. right-click any retail group node level. This is especially true for retail items that have size. you can select a group that is one level higher in the hierarchy than the group that you want to create. 4. 3. as well as supporting default variants for the retail items included to the group. right-click any retail department node level. Then. press CTRL+N to create a new Retail Group. or styles. and click on CTRL+N to create a new group. you create retail departments and assign closely related Retail groups to the same retail department. Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. Page 43 . To Set Up Retail Groups: 1. press CTRL+N to create a new Retail Department. you could have selected a group that is one level higher in the hierarchy than the group that you want to create. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. you create the Retail groups and assign closely related retail items to the same Retail group. you should define the level of detail of the retail department structure to meet your business requirements. 2. Alternatively. Retail Groups Retail Groups provide a convenient way of handling of the bar code generation and validation processes. Explode the hierarchy. Before setting up the Retail groups. Fill in the Retail department and Description fields. It is important to have a well-defined Retail group structure. and click on CTRL+N to create a new group. Click Go To the Main Table. Retail Department Before setting up retail departments. 4.

You can make changes to these features after you have assigned items to the group:               Retail Department. select a retail group. and then click OK to copy its value to the field. In the Retail group field. 3. Division Group and Business Group The item and shelf label reports The bar code setup Location (section and shelves) Variant groups Default warehouse (Purchase orders) Default warehouse (Inventory) Default warehouse (Sales orders) Item Sales tax group for (Sales Order) Item Sales tax group for (Purchase Order) Item Group Inventory model group Dimension group Replenishment group Set up an Open Department or Open Group Sale You can set up open department or open group sale. 4. the following data will be automatically assigned to the item. click the assist button to open the Retail department’s window. you can sell the item as a part of the Retail Department or a Retail group. On the Retail tab. In the Item Name field. On the POS Terminal tab in the Retail Item form (Item). insert a description of the open department sale. 2. also. Fill in the remaining fields as appropriate. To Set up Open Department Sale: 1. Page 44 . you could have selected a group that is one level higher in the hierarchy than the group that you want to create. in the Item type field. meaning that when you have an item that does not have an item number registered. but on retail department level. Then you make a similar setup for the Retail Group. 6. NOTE: When selling an open department sale. select the option Must Key in New Price in the Keying in Price field. When you select a Retail group for a retail item. Create a Retail item. and click on CTRL+N to create a new group.Microsoft Dynamics® AX for Retail Training Manual 5. statistics will not be retained on item level. Repeat steps 2 to 6 for each Retail group you want to create. Alternatively. Select the relevant retail department. In the Retail department field. select the Retail department or Retail group that is appropriate for the type of the open sale that you need. the inventory will not be updated.

5. you select the item created above as the item to be sold. Under Filters. variant. 2. View the assortment items for a specific store group 1. select the groups from which you want to select items. Click Add items. For example. press CTRL+N. and then click Retail items. 4. 2. Add items to the assortment in one of the following ways:   Click the grid on the right side of the tab.Manual When performing an open department sale. Select a necessary store group. Click RETAIL HEADQUARTERS > SETUP > ITEMS > ASSORTMENTS. 3. Set up an assortment 1. 6. Click Setup. Type a unique identifier and a description of the new assortment. special groups. After you finish selecting items. Repeat step 5 for any additional stores or store groups. View the assortment items for a specific store 1. and then click Add. variants. Assortments Use assortments to group together items that have similar attributes. Under Available items. you can set up an assortment for winter wear that is stocked only in stores in colder climate. Repeat this step for any additional items. Click the General tab. 3. Press CTRL+N to create a new assortment. click OK to add the items to the assortment and return to the Assortment form. and then select the store or store group that will receive this assortment for the Store Type field. or groups of items. In the left pane. The items in a single assortment can belong to a variety of hierarchy groups. Click RETAIL HEADQUARTERS > SETUP > STORES > STORE. Click Setup. select the check boxes for the items that you want to add. and then select an item. Page 45 . Select a necessary store. press CTRL+N. and so on. 7. 2. and then click Retail items. Click RETAIL HEADQUARTERS > SETUP > STORES > STORE GROUPS. or group of items that is a part of this assortment. 3.

Therefore. the combinations will have to be manually assigned to each bar code representing a variant. and style group can be assigned a number that will identify it in the bar code. and then create variants for the retail items. Click RETAIL HEADQUARTERS > COMMON FORMS > RETAIL ITEMS. Fill in the Name field and Description of needed. color. 3.Microsoft Dynamics® AX for Retail Training Manual View the assortments that include a specific item 1. the sizes. you can create variants for the retail items in the retail group. the program uses the bar code mask to generate bar codes automatically for each variant combination. or styles with the same price. Each size. combinations and Styles Before you set up size. To Set Up Sizes/Colors/Styles: 1. color. Click Setup. the Styles form is displayed. Select Sizes. color. When you have assigned bar code masks to the retail groups or items. When you have assigned variant (size. 4. Sizes. By assigning a unique bar code for each variant combination. Page 46 . you can collect and view statistics of variant sales. 5. Select a necessary item that you want. you can scan in the bar code at the POS terminal and let the program find which variant of the item is being sold. If selecting for example Styles. These variants allow you to handle retail items that have different sizes. with a unique code representing the style being set up. Click RETAIL HEADQUARTERS>SETUP>ITEM. and styles are used for supporting item variants in Retail Headquarters. and then click Assortment item list. and styles possible as the number of combinations is increased greatly with added variant codes. colors. color. Variant Groups Sizes. 2. Fill in the Style field. and style groups. Variants Variants Variants allow you to handle retail items that have different sizes. Otherwise. colors. 3. colors. colors. Colors. and styles must have been set up. or styles. or style you want to set up. colors. or Styles. Repeat steps 2 to 5 for each size. style) groups to a retail group. This can be extremely useful if there are many sizes. You can also assign variant groups to the retail items. colors. 2.

colors. This can be extremely useful if there are many sizes. the Size group form is displayed. 6. Repeat the steps 4 to 8 for each size you want to include in the size group. 4. If needed. 8. Fill in the Size group and Description fields. Fill in the Size field by selecting a size from the Sizes form. thus. If selecting the Size group. Page 47 . Color group. fill in the Weight field. the combinations will have to be manually assigned to each bar code. 7. and styles possible as the number of combinations is increased greatly with added variant codes. 3. the system will order 2 times less of size 12. In the example above. In the Number in bar code field.Manual You can let the system create the bar codes for the variants based on the size. Click RETAIL HEADQUARTERS>SETUP>ITEM. To Set Up Size/Color/Style Groups: 1. or Style group. Microsoft Dynamics AX will use this value to determine the proportion of size variants when creating a purchase order. men's shoe of size 10 has double the relative weight of the men's shoe of size 12. enter the number you want to be automatically assigned to the size group when creating bar codes for variants. The Size group lines form is open. Click Sizes. Otherwise. color. Select either Size group. 2. and style group(s) assigned to the item or retail group. 5. At the end of Chapter 7 there is a detailed description on how to create bar codes for variants.

fill in the Style group field with the relevant style group. and style groups will be populated automatically depending on the configuration of the retail group. 4. 7. 3. or assign the variant group combination to the item itself. fill in the Color group field with the relevant color group. When assigning the retail group to the retail item. or assign the variant group combination to the item itself. 2. Before creating variants. you should assign variants to the retail group. fill in the Color group field with the relevant color group. If you want to create item variants for all items in a retail group. and click Go To the Main Table to open the Retail Group details form. 4. Right-click the group. the item will inherit the variant group combination. fill in the Style group field with the relevant style group. Creating Variants Variant combination is created for each item. click in the variant combination matrix if you do not want to have a specific variant created. Click the General tab. 2. fill in the Size group field with the relevant size group. If using styles in the variant group. Browse for the retail group you want to create a variant group for. the Retail Items form is displayed. Browse for the retail item you want to assign a variant group to and click the Retail tab. the size. If using sizes in the variant group. To Assign Variant Groups to Retail Groups: 1. 5. you must either assign a variant group combination to the retail group the retail item belongs to. If using colors in the variant group. If you have filled in the retail group for the retail item. Click Create combinations. If using colors in the variant group. In the Create Variants form. 4. color. fill in the Size group field with the relevant size group. 3. 3.Microsoft Dynamics® AX for Retail Training Manual Assigning Variants Before creating variants for retail items. Click RETAIL HEADQUARTERS>RETAIL ITEMS. If using styles in the variant group. Click Create. 5. you must assign a variant group combination to the retail group the retail item belongs to. which you can change if needed. Click RETAIL HEADQUARTERS>RETAIL ITEMS. the Retail Items form is displayed. To Create Variants: 1. 2. If using sizes in the variant group. the system will give you a message of the number of variants was created. Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. To Assign Variant Groups to Retail Items: 1. 6. Item Linking Page 48 . Browse for the item you want to create variants for and click SETUP>ITEM DIMENSION COMBINATIONS.

the retail items that are linked to it are sold also. specify the number of units of this item to be linked to the main item. Click RETAIL HEADQUARTERS>RETAIL ITEMS. 2. The main item is specified in the Linked item number field. the bottle is sold with it. the parameter Qty. then the bottles are linked to the drinks so that every time the drink is sold. This is for example used when selling drinks in bottles.Manual You can link retail items together. For the item (the bottle item). so that every time the main retail item is sold. Page 49 . In the Linked item number field. Becomes Negative should be set up on the POS Terminals tab. an empty bottle with bottle deposit paid for – then the Quantity should be negative. Click SETUP>LINKED ITEMS. If the linked item shall be returned later – for example. In the Quantity field. The Linked items form is open. 4. 3. 5. To Link Items: 1. The Retail Items form is open. select the relevant item from the Item List form.

To View Linked Items: 1. when selling the main item and the linked item. that is. NOTE: It is important to make a distinction between the main item and the linked item. the retail items that are linked to it are sold also. it can never appear as a linked item. Page 50 . The reverse does not apply. the item that is linked to it is sold also. When returning the linked item.Microsoft Dynamics® AX for Retail Training Manual Then. the linked item is sold ‘positive’. Click RETAIL HEADQUARTERS>RETAIL ITEMS. When linked items are sold. Neither can you link an item to itself. when the linked item is sold. it is negative. 2. Click SETUP>WHERE-LINKED ITEMS. You can view which retail items have been linked to other retail items. The Retail Items form is displayed. the main item is not sold also. The main item cannot be linked to other items. Each time the main item is sold. that is.

Click BASIC>SETUP>UNITS>UNITS. If you want the unit of measure to be the scale and bar codes used as a base unit of measure. the program will automatically calculate the conversion factor between B and C. you need to set up the comparison units of measure and the conversion factors between them. you can assign those to items and have the program calculate the item price for the comparison unit.Manual 3. that is. This saves you a considerable amount of work when setting up comparison units of measure. and A and C. Fill in the Unit and Name fields. the kilogram price for an item that is sold in a 200 g package. you can see the main item which the relevant item is linked to. Page 51 . For example. To calculate the item price for a comparison unit. to calculate kilogram price for an item that is sold in a 100g package. You can set up an unlimited number of the Unit of Measure codes. for example. When you have set up comparison units of measure. between A and B. 2. specify the number of Decimals. 3. select the Weight unit of measure check box. Also. In the Where-linked items form. The Units form is displayed. To Set Up Units of Measure: 1. Units of Measure Before you start creating retail items. The Quantity field indicates how many units of the item are linked to the main item. Once you have defined the conversion factor between one unit and other two units. you should set up units of measure codes to be assigned to retail items. you need to set up the conversion factor between the unit of measure of the item and the comparison unit.

Fill in Round-off if needed. To Set Up Conversion Units of Measure for a Specific Item: 1.Microsoft Dynamics® AX for Retail Training Manual It is possible to define a different conversion factor between the same units for each item. Note that the Item number appears automatically and this unit conversion is active for this particular item number only. Click BASIC>SETUP>UNITS>UNIT CONVERSION. The program then calculates and creates entries for the other units connected with Liter. Page 52 . 3. When you have entered this information in the Conversion form for Liter. Browse to the retail item you want to create a Unit conversion for. 3. Once you have completed entering conversion factors between the base unit and the selected units. To Set Up General Conversion Units of Measure for All Items: 1. Fill in the From unit. Liter. 4. If the base unit is gram and the comparison unit is kilogram. If you later add another unit. Factor. 5. the conversion factor is 1000. Note that the program has automatically entered the Factor 1 between the chosen base conversion unit and itself. such as Liter. Fill in Additional quantity if needed. Milliliter. 2.001. The conversion factor between Milliliter and Liter is 1000 and the conversion factor between Centiliter and Liter is 100. Press CTRL+N to enter a new unit conversion. the conversion factor is 0. the program has already created a conversion value entry for Milliliter and Centiliter. Example You have set up three comparison units. Fill in Round-off if needed. Fill in the From unit. Note that the program has automatically entered the Factor 1 between the chosen base conversion unit and item itself. 5. You first select Liter to set up its conversion values. 4. you only need to set up a conversion factor with one unit. 2. and To unit fields. Click RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>UNIT CONVERSION. If the base unit is kilogram and the comparison unit is gram. Fill in Additional quantity if needed. like fluid ounces. Keeping in mind the equation From unit * Factor + Additional quantity = To unit. The Unit conversion form is displayed. and Centiliter. Repeat steps 5 and 6 for additional units you want to convert to the base unit. Keeping in mind the equation From unit * Factor + Additional quantity = To unit. The Unit conversion form is displayed. Factor and To unit fields. the program has created conversion entries and calculated conversion factors between each pair of the selected units.

Click SETUP>COMPETITOR PRICES. keeping the former prices registered. 3. 2. Fill in the Date of price and Price fields. Click RETAIL HEADQUARTERS>SETUP>GENERAL>COMPETITORS. 4. Page 53 . Fill in the Bar code or the Item number field by selecting an item bar code or an item number. To Set Up Competitors: 1. 2. if it does not exist. Click RETAIL HEADQUARTERS>RETAIL ITEMS. 5.Manual Comparison Prices You can use the system to calculate a comparison price for an item. the Retail Items form is displayed. Browse to the item you want to calculate comparison prices for. 4. This enables you to compare the prices of items that are sold in units of different size. 3. Fill in the Competitor number and Description fields. Fill in other fields as needed. To Register Competitor Prices: 1. the program will update the comparison price accordingly. Each time your competitor(s) change the price of an item. 2. 3. you can register a new competitor price. 5. You must register a competitor before registering the competitor prices. Fill in the Base comparison unit field by selecting the relevant comparison unit code. Please note that this is valid for the item price on item card level which may not be the active sales price only. when you change the unit price of the item. Click the Retail tab. Set up a unit conversion between the units. based on a particular comparison unit of measure. Click RETAIL HEADQUARTERS>SETUP>GENERAL>COMPETITORS. Browse to the relevant competitor. You register the prices either from each retail item or from a competitor. You can keep track of your competitors' prices of each retail item. The Competitors form is displayed. From now. The Competitors form is displayed. The program automatically calculates the comparison price. To Calculate Comparison Prices: 1. Competitors You can set up competitor and register the competitor price for a specific retail item.

2. NOTE: When you assign a retail group to a retail item. but these labels can be modified or new ones can be created to suit the needs of your business in the Shelf label report setup or Item label report Page 54 . To Assign Sections and Shelves to Retail Groups: 1. Browse to the relevant retail group and click INQUIRIES>ITEM GROUP SECTION LOCATION. you can change the Section number and Shelf number fields as needed. The program provides label reports. THE DETAILS ARE SET AT THIS LOCATION: RETAIL HEADQUARTERS>SETUP>STORE>STORES>SETUP>SECTIONS (SALES STATISTICS TAB). If the retail group the selected item belongs to has been assigned to the section locations. you need to adapt this method to the Retail Headquarters system. However. Fill in the Store number. Right-click the retail group and click Go To The Main Table The Retail group list is displayed. 2. YOU NEED TO ASSIGN SECTIONS AND SHELVES TO RETAIL ITEMS OR RETAIL GROUPS. To Assign Sections and Shelves to Items: 1. You can assign as many sections and shelves to an item or retail group as you want. You can adapt this assignment for each item. Repeat step 3 for each section and shelf you want to assign to the retail group. the program has already copied the section location of the retail group to the item. 4. When you select to print labels. Retail Item Printings You can generate item labels and shelf labels for the retail items in the stores. The Item group section location form is displayed. the Retail Items form is displayed. 5. 3. Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY . Click SETUP>ITEM SECTION LOCATIONS. you can only get sales information for one section and shelf per item. Repeat step 3 and 4 for each section and shelf you want to assign to the retail group. You choose the shelf label and item label report you want to use for each item. Section number. The Item section locations form is displayed. In that case. If this is the case. the item will automatically have the same section and shelf location as the retail group. Click RETAIL HEADQUARTERS>RETAIL ITEMS. 3. the system collects the items needing printing or the items of your choice in a window and then you print the labels for a particular store. and Shelf number fields. unless you have a way of knowing at the POS terminals from which section and shelf the item was taken.Microsoft Dynamics® AX for Retail Training Manual Sections and Shelves TO HAVE ACCESS TO SALES INFORMATION FOR SECTIONS AND SHELVES.

For the system to collect information about needed shelf label printing. Then. labels will be created for all shelves. When you assign shelf labels to the items. 5. which is the only requirement. Fill in the Distribution subgroup field by selecting the relevant distribution subgroup. Click SETUP>SHELF LABEL. 2. you must assign shelf label reports to the relevant retail items. the correct distribution groups. To Assign Shelf Labels to Items: 1. Otherwise. have to be selected. Shelf Labels Before printing the shelf labels. 3. 2. Browse to the item you want to assign a shelf label report to. already created. Standard reports are used and new reports are created as long as they start with the RBO label.Manual setup forms. regardless of the fact that the item is distributed to Store 1. you can let the system create shelf labels whenever price or comparison price of the item changes in the store. 7. The Distribution group and Distribution subgroup settings are necessary to ensure that each transaction in the distribution group reaches the only the needed stores or other locations. Fill in the Report name field by selecting a shelf label report. More detailed information can be found in the next sections. Click RETAIL HEADQUARTERS>RETAIL ITEMS. 2. which can be narrowed to a member. you must assign the shelf labels to the retail items. Example: If a shelf label is to be created for a Retail item that is supposed to be sold only in Store 1. and 4. Fill in the Distribution group field by selecting the relevant distribution group. 4. You can let the system create shelf labels whenever price or comparison price of the item changes in the store. You can also create shelf label Page 55 . 6. Fill in other fields as needed. and 4 only and no other locations can be used. you can set up which shelf label report you want to use to print shelf labels for the individual items.

Then. To Print Shelf Labels: 1. 5. 2. Click RETAIL HEADQUARTERS>PERIODIC>LABELS>PRINT SHELF LABELS. Fill in the Distribution subgroup field by selecting the distribution subgroup you want the item label to be set up in. Click SETUP>ITEM LABEL. 5. Click RETAIL HEADQUARTERS>RETAIL ITEMS. Item Labels Before printing item labels. you can create labels by items. or by using the function. select the printer you want to use for printing the shelf labels and click OK. When you assign item labels to items. Set the Filters if needed. Price changes are not taken into account. labels will be created or updated for this item and all its different variations. 4. Browse to the item you want to assign an item label report to. To view the labels that have been created but not printed. To create new labels. 2. 6. select the label report you want to use when printing out item labels. 3. To Assign Item Labels to Items: 1. change the value of the Quantity field if needed. In the Report name field. In the Print shelf labels form. Fill in the Distribution group field by selecting the distribution group you want the item label to be set up in. 4. 3. Page 56 . you can set up which item label report you want to use to print item labels for individual items.Microsoft Dynamics® AX for Retail Training Manual printing either manually for one item at a time. you can let the system create item labels whenever price or comparison price of the item changes in the store. where you can print shelf labels for retail groups and retail departments. click Create. Fill in the Filters if needed. The user is asked to select a specific item. you must assign item labels to the retail items. Besides. click TRANSACTIONS>LABELS TO PRINT. In the Shelf label printing form. Click PRINT>PRINT LABELS. 6.

To view the labels that have been created but not printed. labels will be created or updated for this item and all its different variations. and then click OK. Price changes are not taken into account.RETAIL HEADQUARTERS>PERIODIC>PRINT ITEM LABELS>CREATE (B)>CREATE LABEL BY ITEM . To create new labels click Create. Fill in the other fields on the Item label report setup window as needed. In the Item label printing form. The Life from field is filled in automatically by the system when the item is sold for the first time. To Set Up Season Manually: Page 57 . 4. click TRANSACTIONS > LABELS TO PRINT. To Print Item Labels: 1. For the system to collect information about needed item label printing. 2. The Life to field value is specified manually. you must have assigned item label reports to the relevant retail items. 3. In the Print item labels window. Life to. 6. Item Life Cycle On the Fashion tab of the Retail Item form (Item) there are three fields: Life from. Set the Filters if needed. Click PRINT>PRINT LABELS. change the contents of the Quantity field if needed. 5. You can let the system create item labels whenever price or comparison price of the item changes in the store. and Season. You can also create item label printing manually for one item at a time and see the items to be printed using the function Create Labels by Items . The Item Import journals are allocated RETAIL HEADQUARTERS>PERIODIC>ITEM/ORDER CREATION>ITEM IMPORT JOURNAL.for retail groups and retail departments. Fill in the Filters if needed. select the printer you want to use for printing out the item labels. Item season is defined when an item is created from the Item Import journal. Click RETAIL HEADQUARTERS > PERIODIC > LABELS > PRINT ITEM LABELS. The user is asked to select a specific item.Manual 7.

Create a Business group to represent the walking shoes. Page 58 .Microsoft Dynamics® AX for Retail Training Manual 1. Step by Step . The manager. d. 1. We will start by creating variant information and a retail group and use the settings on the retail group to create the item. combinations and styles and all combinations of these. Fill in the Season and the Description fields. Conclusion There are several options available when you set up inventory and management. At the same time she wants to be able to reuse the groups and variants she is setting up. colors. Repeat step 2 to 4 for each Season that needs to be created. there is an overview on how to use these options correctly and to the utmost for the variety of businesses that can be set up. 2. Lab 5. the Season form is displayed.1 – Setting Up an item Scenario – Kids and Shoes Adventure works is setting up a new retail item for children shoes. a. Megan. she will use the settings on the retail group to create the item. 4.Item Creation You are setting up a retail item which is a “Children´s shoe”. Select the top node [Retail hierarchy] c. In this chapter. has to create variant information and retail group. 3. Retail headquarters > Setup > Item > Retail hierarchy b. Press CTRL+N to create a new season. She has to take into consideration many different variations based on sizes. Select the start date and end date for the season. Click the New icon. Create the Walking business group. Click RETAIL HEADQUARTERS>SETUP>ITEM>SEASON.

The shoes come in two different colors (Dark Red and Orange). 3. 30) and two styles (“No heels” and “low heels”). Create a retail group with the variant groups and the following information:  Assign the retail group to the retail department  Inventory Model Group: “DEF”  Dimension Group: “SizColStyl”  Tax groups: “GEN”  Default warehouses: “Main”  Assign the Retail Department and the Item Group (“DEF”) to the Retail Group  Assign the color group. Press F5 to refresh the Retail hierarchy form. 28. Remember to use F5 to refresh the hierarchy 4. 2. Select the Print variants shelf labels field on the Retail tab. f.Manual e.  Create the colors. representing children’s shoe. Select the retail group on the item to insert default values from the retail group 7. Close the Business group form. g. Create a retail item. with the Sizes  Create a style group with the Styles. Create a retail department and connect it to the division group. Page 59 . 5. sizes and styles  Create a color group with the Colors  Create a size group. three sizes (26. Create a division group and connect it to the business created before. style group and size group to the Retail Group 6. Select the Walking business group.

Setting up Units of Measure ( ) b. The unit price before taxes for the item should be 8 USD and the unit cost 6 USD. Setting up Shelf labels ( ) c. Mark the ones that are mandatory. Retail Items Question Some of those tasks are mandatory but others are not.Microsoft Dynamics® AX for Retail Training Manual 8. Entering Bar Codes ( ) d. Setting up Price Groups ( ) f. Linking Items ( ) e. Setting up Retail Groups Page 60 . ( ) a. Create all the variant combinations for the item (Setup > Item dimension combination) 9. Test Your Knowledge  Inventory Setup and Management Question Which type of items can be sold at the POS terminals? ___________ ( ) a. Standard Items ( ) b.

Page 61 . You have to do both: Assign a variant group combination to the retail group the item belongs to. Then you can assign those to items and have the program calculate the item price for the comparison unit. When a department opens a sale ( ) b. or assign the variant group combination to the item itself.Manual Question What is an open department sale? ________________ ( ) a. ( ) b. You can sell an item that does not have an item number registered as part of the Retail Department or a Retail group Question What should you do before creating variants? ________________ ( ) a. Either assigning a variant group combination to the retail group the item belongs to. Question How do you use comparison unit of measure? ________________ ( ) a. ( ) b. you set up comparison units of measure and the conversion factors between them. The comparison unit of measure is set when you set up the store by selecting the Unit of Measure check box on the General tab. To calculate the item price for comparison unit. for example the kilogram price for an item that is sold in a 200 g packages. or assign the variant group combination to the item itself.

You can set up periodic offers. discounts and promotions. their combinations of items. and put specific items. Be able to manage periodic as well as other offers. Page 62 . You can sell items at different prices to selected customers and in individual stores. The details on such a setup are described in the next chapters of this manual. Price groups for the groups of stores can be defined under Retail Headquarters > Setup > Price/discount > Customer price/Discount groups. Know how to setup store specific prices using trade agreements. Introduction Pricing of retail items can be effectively controlled from the Retail Headquarters.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 6: PRICE MANAGEMENT Objectives After completing this chapter. discounts on individual items. variants or whole retail groups on sale for a period of time. The price groups can be set up to be distributed to specific stores/ store groups. Prices are either determined from the Retail Headquarters or from the POS terminals. you will:    Be able to use the tools that Retail Headquarters and the POS offers for price management. Prices set at Retail Headquarters Store Specific Prices Each store (or a group of stores) can have a specific price for defined items.

Mix & Match Mix&Match discounts are configured using multiple line groups. colors. Contrary to the trade agreements.Manual Multibuy You can give discounts. You can specify different prices for each unit of measure for the item.g. multibuy supports time of the day specific periods. Page 63 . line group 1 requires that 2 items from department 1 are required and line group 2 requires 1 item from department 2. In that way it is possible to define elaborate combinations of items to trigger a discount. Variant Defined Prices In Microsoft Dynamics AX for Retail items can have different sizes. You can set up prices for each variant combination. Unit of Measure Defined Prices In Microsoft Dynamics AX for Retail items can have different units of measure. e. e. A line group defines which items need to be part of the transaction before the discount applies. Each combination of thereof comprises a variant. buy two cycling items and any snack item and receive a discount. and can have one or more unique bar codes. based on the quantity of an item.g. configurations and styles.

Page 64 . Add Items Clicking on this button will display a form that allows filtering and selecting items to be added to the periodic offer.Microsoft Dynamics® AX for Retail Training Manual Manual Price Changes at POS Line Discount You can give a line discount of an item. either as an amount or as a percentage. to times of the day. You can limit the validation period from a date to a date. If you do not set up a discount validation period and assign it to discount offers. or to a combination of the above. Price Change You can run a function that overrides an item price. Total Discount You can give a discount for the whole sales transaction either as an amount or as a percentage. Periodic Offers You can set up four types of periodic offers in Retail Headquarters:     Promotions Discount Offers Multibuy Mix & match Before you set up periodic offers. you can key in the price of an item. the discount offers are always valid. you must set up periods when the offers are valid. Then you can assign validation periods to periodic offers. Keying in Price If prompted for. to specific days of the week.

When you select the Discount offer under the Inquires button the Discounts form is displayed. Page 65 . There you can move the offer up and down to change the priority of the periodic offer to have control over the offers from time to time.Manual Inquiries Under Inquiries it is possible to view all discount overlaps for all items in select periodic offer.

To Set Up Discount Validation Periods: 1. Notice that if you take out the checkmark in the Time within bonds field. which happens to be higher in the list. you should not fill in more fields. to times of the day. Click RETAIL HEADQUARTERS > SETUP > GENERAL > DISCOUNT PERIOD. If you want to set limit on the start and ending date of the periodic offers. Discount Validation period You can limit the validation period from a date to a date. If you are setting up a validation period.Microsoft Dynamics® AX for Retail Training Manual If an Item is in two valid periodic offers at the same time. Fill in the Discount period number and Description fields. Page 66 . to specific days of the week. fill in the Starting date and Ending date fields. valid at all times. the offers are valid not within but without the starting and ending date and time. 4. 3. the price is selected from the periodic offer with the lower number in priority. The Discount period form is displayed. or to a combination of these limiting factors. 2.

Manual 5. retail group. The Promotion form is displayed. Fill in the Description and Currency. They are not appearing as discounts on the receipts and neither have they generated discount ledger postings during statement posting. In the Disc. 3. If you want to set limits on the validation period for the offer. pct. If you want to set limit on the weekdays the offer is valid. retail department. Page 67 . field. special group. a variant. insert the discount % given by default. 4. 6. In the offer lines. fill in the relevant fields for each tab with a name of a weekday. On the Validation Period tab fill in the discount validation period fields to determine the validation period for the offer. Promotions Promotions are periodic price changes which are considered to be an adjustment to the standard or base price. To Create Promotions: 1. Click RETAIL HEADQUARTERS > PROMOTION. Press CTRL+N to create a promotion. all items or other option. enter the relevant Type to determine if the offer is valid for an item. 2. In the Item relation field. select the item or retail group or other depending on the type. 5.

Before you set up periodic offers. If no discount is specified the fields: Standard price. For more information please refer to the Periodic Offers. If needed. Page 68 . Then you can assign validation periods to periodic offers. change the default value in the Discount pct. To specify the stores the promotion applies. retail groups. 10.Microsoft Dynamics® AX for Retail Training Manual 7. 9. click Setup > Groups to distribute to and specify the distribution locations or groups. retail departments and all items. You can set up promotions for items. Offer price and Quantity on hand have been filled out. field 8. When an item number or description is entered in the Item relation field and a discount percentage has been specified all fields in the lines are filled in and/or calculated. If you want to activate the offer now. select the Enable option in the Status field on the General tab. For single items you can select specific item variants. Repeat steps 5 to 7 for item or retail group you want to include in the discount offer. you must set up periods when the offers are valid.

Fill in the Description and Currency. The Discount Offer form is displayed. or the Offer price including tax. Set the Discount pct. Press CTRL+N to create a new Multibuy offer. select if the offer triggers a new unit price. If you want to set limits on the validation period for the offer. To Create Discount Offers: 1. or a discount. field. Click RETAIL HEADQUARTERS>MULTIBUY. according to the option selected in the Discount type field on the General tab.Manual Discount Offers You can sell retail items with a discount for periods of time by including them in discount offers. Multibuy Discount Offers Multibuy discounts function like quantity discounts. fill in the Type field to determine if the offer is valid for an item or a retail group. 9. 3. 4. On the Validation Period tab fill in the Discount period number field to determine the validation period for the offer. in the Discount type field. If you want to set limits on the validation period for the offer. 10. 5. 7. Click RETAIL HEADQUARTERS>DISCOUNT OFFER. 2. insert the discount percentage given by default to the items and/or retail groups in the offer. 8. In the offer lines. On the Validation period tab fill in the Discount period number field to determine the validation period for the offer. 8. If you want to activate the offer now. Press CTRL+N to create a new discount offer. Fill in the Description. fill in the items or an item variant for the Multibuy discount. and set a further discount with an increasing number of items. To Create Multibuy Discounts: 1. In the Discount pct. Repeat steps 6 to 8 for item or retail group you want to include in the discount offer. 6. Fill in the Unit price field with either the new unit price or the discount given. qty to determine the minimal quantity needed to trigger the Multibuy offer. In the Item relation field. 3. In the lower part of the window. 2. You can either define a new unit price or a percentage discount when a certain number of items have been sold. select the Enable option in the Status field on the General tab. select the item or retail group. Click Configuration and fill in the Min. 6. 5. You can also sell all retail items in selected retail groups with a percentage discount by including the retail groups in discount offers. 7. The Multibuy form is displayed. 4. Page 69 . On the Price/Discount tab.

Fill in the Groups to distribute to. 5. Click RETAIL HEADQUARTERS>MIX & MATCH. To Create Mix & Match Discounts: 1. You can set up different line groups by left clicking on the Line Group field and select the option Go to Main Table. Here you can set how many lines with this group it takes to Mix & Match to match. where the customer gets the candy bar for free if he buys one of either types of soda and the bag of chips. 4. On the Validation period tab fill in the Discount period number field to determine the validation period for the offer. In the offer lines. in the Line Group field. Page 70 . Another example of mix & match offers is when triggering store coupons. finding a descriptive name and setting up how many items are needed for the discount to take effect. which are included. Press CTRL+N to create a new mix & match offer. You can learn about setting up coupon items in Chapter 6 – Bar Code Management. a bag of potato chips and one candy bar. a specific group for item(s) is not triggered unless a coupon is endorsed also. retail groups and variants. Item or Retail Group you want to include in the offer. for example determining. Enter the necessary information in each line. 3. When you set up a Mix & match group. Fill in the Description. For a better overview you can assign colors to the line groups. This involves setting the price or percentage discount. select the Variant. On the Price/Discount tab. 7. Then. select the Discount type by setting one of the Radio Buttons to determine the discount type. If you want to set limits on the validation period for the offer. can be included in mix & match offers to allow discounts when buying a specific quantity and/or combination of goods. The Mix & match form is displayed. 6. 8. Fill in the Number.Microsoft Dynamics® AX for Retail Training Manual Mix & Match Offers Retail items. retail groups or variants. In that case you insert the coupon item as a mandatory item in the mix & match offer. in the Type field. you need to define how the discount should be configured and choose the items. two different types of soda. 2. An example of a mix & match is a group of four items. And set appropriate field according to the Discount Type selected.

Manual

9. Click the Functions button. In the Number of items needed field you define how many items are needed to fulfill the mix & match feature. 10. If you have selected the discount type Line spec. for the mix & match on the Price/Discount tab, you can set the discounts or prices per line. 11. If you want to activate the offer now, select the Enable option in the Status field on the General tab. Repeat steps 6 to 10 for each variant, item or retail group you want to include in the mix & match offer. There are different types of mix & match offers:     A certain number of items in the mix & match offer are sold for the price or discount defined by the group as a whole, the total price or discount is always the same. Each item in the Mix & match group has an individual discount or a deal price applied if a certain number of the item is sold, the total price varies depending on which item is sold. The least expensive constituent line of the Mix & match group is free, enabling you for example to give a two for the price of one discount. Line specific discount.

NOTE: Once you have set up a periodic offer, you need to change its status from disabled to enabled in order for it to be valid at the POS terminals. The new unit prices will be valid as soon as replication of the enabled offer has taken place and the date/time of the validation period is valid. You can change the status from disabled to enabled, and back to disabled as many times as needed. A periodic offer cannot be changed while its status is enabled. You can delete a disabled discount offer, but you must be aware of the consequent loss of statistical information. The Groups to distribute to on a promotion defines in which stores the promotion shall be valid. In order to get the correct result you should make sure that the groups contain the correct stores.

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Lab 6.1 – Black Friday discounts
Scenario – Bike department is going to discount BMX biking items
For this year's black Friday Peter is going to set up a 30% discount for all the BMX biking items. All the stores open at 4 AM, and the discounts should be effective only till 4 PM. Set up the discount period and create a discount offer for BMX biking division group.

Step by Step - Promotion Creation
You are setting up a new retail item which is a “Children´s shoe”. We will start by creating variant information and a retail group and use the settings on the retail group to create the item. 1. Create a Discount period for Black Friday. a. Retail headquarters > Setup > General > Discount period b. Click the New icon. c. Create the Discount period number. d. Set Description field to Black Friday discounts. e. Set starting date = 11/25/2011. f. Set ending date = 11/25/2011. g. Set starting time = 4:00 AM. h. Set ending time = 4:00 PM. i. Select Time within bounds checkbox. j. Click the Save icon.

k. Close the Discount period form 2. Create a Discount offer for Black Friday. a. Retail headquarters > Common Forms > Discount offer b. Click the New icon. c. Set Description field to Black Friday discounts. d. Set Discount pct. field to 30% e. Select the Discount period number for Black Friday discounts

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Manual

f. g. h. i.

Click in the lower grid and click the New icon. Set Type to Division group Set Item relation to AC100 Click the Save icon.

3. Enable the Discount offer for Black Friday. a. Set Status field to Enabled b. Click the Save icon.

Test Your Knowledge  Price Management
Question
What sort of price changes can you manage on the POS ___________________________________________________________________________________ ________________________________________________________________

Question
What is Unit of Measure in Retail Headquarters used for? ________________ ( ) a. Selling items in different units ( ) b. Measuring different units ( ) c. Creating different prices for different units, for instance a single beer and a six-pack of beers, that are priced differently

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Question
Describe what happens regarding offers if you take out the checkmark in the Time within bounds? __________________________________________________ __________________________________________________ __________________________________________________

Question
You can set up promotions for? ________________________ ( ) a. Items only ( ) b. Items, Retail groups, Retail departments and All items ( ) c. Retail groups only ( ) d. Retail departments only

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Manual

CHAPTER 7: BAR CODE MANAGEMENT
Objectives
After completing this chapter, you will:   Be able to use bar codes effectively to sell items and item variants Learn about the difference between using standard bar codes and in-house bar codes and how to master both.

Introduction
Microsoft Dynamics AX for Retail Headquarters supports bar codes/PLUs for several features. In a business, it might be necessary to register retail items, either by using standard bar codes or by using in-house bar codes. The Retail Headquarters system supports both of these. It also provides support for:  Bar Code Creation  Bar Code Checking Creating bar codes manually is prone to errors. In many cases, the program can make the task of entering bar codes for items easy. Note that the item name cannot be a barcode so that the POS is uniquely identifying the item. The steps that must be carried out when setting up bar codes are as follows: Order 1 2 3 4 5 6 7 Task Setting Up Bar Code Mask Characters Setting up Bar Code Masks for Standard Bar Codes Setting up Bar Code Masks for Inhouse Bar Codes Setting Up Bar Code Checking Entering Bar Codes/PLUs for Retail Items Entering Bar Codes for Retail Variants Entering Bar Codes Including Price Mandatory No No If using in-house bar codes If using bar code checking Yes If using bar codes for variants If using bar codes including price

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In-house Bar Codes It is possible to set up bar code creation and checking in-house bar codes. Whether a fixed structure is needed for in-house bar codes depends on the settings of the scanners on the POS terminals. When the program generates a bar code from the input typed in as bar code and uses its bar code mask as guide. field can be registered in the Retail Setup window. The POS system supports input from scanners that read in the whole bar code number and check the bar code's check digit. configuration and/or style. and also. one must set up bar code mask characters. the license number in the EAN License No.Microsoft Dynamics® AX for Retail Training Manual Standard Bar Code Support Bar codes often have a fixed structure. The fixed structure includes for example a prefix that is reserved and used mainly for internal use. the program can detect errors in the input. color. like UCP or EAN standard bar codes. Bar Code Masks To be able to create bar code masks for items and retail groups. using EAN standard bar codes. it replaces the characters in the mask with the appropriate numbers or checks that the input corresponds to the type of mask character. When setting up bar codes and bar code masks one should be aware of the settings of the scanners the system will be using. simplify the task of creating bar codes for each item in the retail group. Then bar codes are created and used in this company only. customer’s bar code numbers and coupon numbers. This is for example used for item registration. If an item bar code mask contains item variant digits. the system can automatically check the validity of the bar code input. using a specific bar code mask and a check digit to avoid conflicts. If one sets up bar code generation and checking for a retail group. the program can automatically generate bar codes for the item to represent all combinations of size. and if necessary calculate the check digit and convert the input into a standard EAN bar code. with modulus check digit as the last digit. For example. Page 76 . It is recommended to use a fixed structure for in-house bar code. Some scanners only validate bar codes with a specific format and check digits. Bar code mask characters are alphabetical letters that make up Bar Code Masks. The Retail Headquarters system supports the following standard bar code creation and checking:     EAN 8 EAN 13 UPC A UPC E Using one’s own EAN license number for creating bar codes in a business.

To Set Up Bar Code Masks: 1. For each bar code mask character you want to set up repeat steps 2 to 4. for example. Click RETAIL HEADQUARTERS > SETUP > GENERAL > MASK CHARACTERS. Fill in the Description field. 7. representing item variants EAN License Code: representing an EAN license number in a bar code mask Price: representing price in bar code Quantity: representing quantity in bar code Employee: to specify employee numbers Customer: to specify customer number When bar code masks for general use are set up. the Item option. 8. for example for coupons or data entry bar codes that one might not want to check against any bar code standards. 10. bar code masks with non-fixed format are used. 4. One must remember to keep the latest segment free for a check digit. enter the mask id. Size.Manual To Set Up Bar Code Mask Characters: 1. NOTE: There are twelve types of bar code mask characters one can set up for item bar codes: Item: representing the item number Any Number: representing any digit in the bar code created Check Digit: representing the check digit in a fixed format bar code mask Variant Digits: that is. Prefix is defined per company. In the Character field. 3. In the Description field. 5. the preferred character to use is entered. The Barcode Mask Setup form is displayed. Press CTRL+N to create a new bar code mask character. select what the character should signify. with the type Check Digit and the length 1. The Segment Num is assigned automatically to the field. select a type representing the bar codes created by the mask. configuration and Style Digits. In the Type field select the type of the segment that should be included in the bar code mask. 2. 6. For special types like Price and Quantity define the number of decimals. 5. Fill in the Prefix field. 4. In the Mask id field. 11. In the Type field. To set up the Segments of Mask move the cursor the lower section of the form and press CTRL+N to create the first segment. 3. Page 77 . with any value according to EAN standard. Steps 8 to 11 are repeated for each segment that is set up. 2. one can enter an instructive comment on the use of the particular bar code mask character. Click RETAIL HEADQUARTERS > SETUP > GENERAL > BARCODE MASK SETUP. Press CTRL+N to create a new bar code mask. 9. In the Type field. color. In the Length field insert the number of characters that are needed in the segment.

3. configuration and style combinations. To Set up Bar Code Masks for In-house Bar Codes: 1. according to GS1-US. 10. 11. The Segment Num is assigned automatically to the field. The POS system supports input from scanners that read in the whole bar code number and check the bar code's check digit. using a specific bar code mask and a check digit to avoid conflicts. customer’s bar code numbers and coupon numbers. The Bar Code Mask Setup form is displayed. 7. According to the EAN13 standard in-house bar codes should have the prefix 02 or other prefixes reserved for in-house use and therefore it is recommended to do so to comply with the EAN13 standard. Repeat steps 8 to 11 for each segment you want to set up. In the Length field insert the number of characters you want to have in the segment. the Item option. for example. In the Type field. Then bar codes are created and used in this company only. This is for example used for item registration. color. If you are setting up a bar code mask for retail items. NOTE: The bar codes 020-029 and 200-299 are the ones that are reserved for restricted distribution. you select the Item option. select a type representing the bar codes created by the mask. When setting up bar codes and bar code masks one should be aware of the settings of the scanners the system will be using. you need to type in the bar code for each variant combination that is for all possible size. In the Type field select the type of the segment you want to include in the bar code mask. Fill in the Description field. 6. Some scanners only validate bar codes with a specific format and check digits. 9. The fixed structure includes for example a prefix that is reserved and used mainly for internal use. 2. It is recommended to use a fixed structure for in-house bar code. In the Mask id field. usually for internal use. Whether a fixed structure is needed for in-house bar codes depends on the settings of the scanners on the POS terminals. Page 78 . It is therefore recommended to use bar code masks for item variant bar codes. color. Fill in the Type field. 8. enter the mask id. Remember to keep the latest segment free for a check digit. with the type Check Digit and the length 1. To set up the Segments of Mask move the cursor to the lower section of the form and press CTRL+N to create the first segment. Fill in the Prefix field. 4. you can let the program generate the bar codes necessary to represent each size.Microsoft Dynamics® AX for Retail Training Manual In-house Bar Codes It is possible to set up bar code creation and checking in-house bar codes. If you choose to use a bar code mask for items with variants. If you do not use bar code masks for item variants. Click RETAIL HEADQUARTERS > SETUP > GENERAL>BARCODE MASK SETUP. Press CTRL+N to create a new bar code mask. 5. configuration and style combination.

If you are setting up a bar code mask for retail items. Fill in the Description field. color. If you have your own EAN license number and are creating bar codes in your business. In the Type field. You must set up the prefix according to the standards you are using. 3. Standard Bar Codes Bar codes usually follow standards. 2. 4. They need to be of exactly same length. 7. like the EAN standard bar codes. In the Type field select the type of the segment you want to include in the Bar code Mask. field in the Retail Setup window. the corresponding variant groups must be assigned to the retail group. configuration and size digits respectively. you select the Item option. 5. To set up the Segments of Mask move the cursor to the lower section of the form and press CTRL+N to create the first segment. 6. with the type Check Digit and the length 1. 8. Example Here is an example of how to set up in-house bar code masks. Press CTRL+N to create a new bar code mask. In the Length field insert the number of characters you want to have in the segment. Repeat steps 8 to 11 for each segment you want to set up. To Set up Bar code Masks for Standard Bar codes: 1. select the Item option. colors or styles to the number of size. 11. Fill in the Type field. color or style digits. 9. Remember to keep the latest segment free for a check digit. including the in-house item number . enter the mask id. NOTE: Prefixes for standard bar codes can be country specific.6 digits(IIIIII). in Bar code for the sizes. two color digits(CC). 10. you can register the license number in the EAN License No. In the Mask id field. Fill in the Prefix field. Before reading the examples you might want to get familiar with the possible bar code mask characters. Click RETAIL HEADQUARTERS > SETUP > GENERAL>BARCODE MASK SETUP. The Bar Code Mask Setup form is displayed. 02IIIIIICCSSM This is an EAN 13 standard bar code mask. For further information about bar code standards please refer to GS1.Manual NOTE: If you want to construct a bar code mask that includes size. Page 79 . two style digits(SS) and the check digit(M). The program will compare the length of No. The Segment Num is assigned automatically to the field.

The program will copy this field into the Use EAN standard bar code field for the items you assign to this retail group. Right click the retail group and select Go To The Main Table. To Set Up Bar Code Checking: 1. or in-house bar code mask with the prefix 02 or equivalent prefix and the length 13. It is important to set up the bar code checking and generation for the retail group before you assign to it the appropriate retail items. for which you want to activate bar code checking. You can also change or add a bar code mask at retail item level. created and used in your company only. 2. Browse to the retail group. the system can automatically check the validity of the bar code input. Place a checkmark in the Use EAN standard bar code field on the General tab if the bar codes for the items that belong to the retail group should generally follow the EAN standard for bar codes.Microsoft Dynamics® AX for Retail Training Manual Bar Code Checking If you want to use bar code checking. Page 80 . calculate the check digit and convert the input into a standard EAN bar code. Click RETAIL HEADQUARTERS > SETUP > ITEM> RETAIL HIERARCHY. then you must place a checkmark in the Bar Code Checking field for each retail group you want to check bar code masks for. 3. for example for checking in-house bar codes. UPC-A and UPC-E. If you are using standard bar codes EAN 8. You can set bar code checking up for up for retail groups. and if necessary. EAN 13.

you can let the system create bar codes automatically. To Enter Bar Codes/PLUs for Retail Items: 1. 3.Manual 4. 2. Browse to the desired item. Page 81 . If you are using variants and a bar code mask has been set up for the item or the retail group. which will represent the item at the POS terminals. Fill in the Bar code setup field with a selected bar code mask from the Bar code Setup form to have the program check each digit of the bar code typed in against the corresponding bar code mask digit and generate missing digits according to the mask. The Retail Items form is displayed. Click RETAIL HEADQUARTERS> RETAIL ITEMS. Click SETUP > BAR CODES. NOTE: The Bar code setup for bar codes with price or quantity/weight must be set to No bar code in order to avoid the system to refuse the bar code. Bar code/PLU Registration It is possible to register a bar code/PLU for a retail item.

configuration and/or style dimension group otherwise it will not have any variants. NOTE: Since Microsoft Dynamics AX allows item numbers of type code but EAN 13 bar codes can only contain numbers. In the bar code field. colors. 3. 4. 2. The system will detect the item by the link of the bar code. 2. 5. 5. Select or deselect sizes.Microsoft Dynamics® AX for Retail Training Manual 4. the Item – barcode form is displayed. color. If bar code masks for item variants are not used. for which you want to enter bar codes. Click RETAIL HEADQUARTERS > RETAIL ITEMS. enter the item bar code. 3. color. one needs to type in the bar code for each variant combination that is for all possible size. 13 digits long for the EAN13 standard. The Item Dimension Combinations form is displayed. The Retail Items form is displayed. If no bar code number has this field check marked. The Bar Code Setup needs to be with ‘No Bar code’ since the bar code check would fail otherwise. color. Click RETAIL HEADQUARTERS > RETAIL ITEMS. Variant Bar Codes If you choose to use a bar code mask for items with variants. configuration and style combination. Click SETUP > ITEM DIMENSION COMBINATIONS. The Retail Items form is displayed. Click Create Combinations. Browse to the item. Fill in the Bar code number field with a bar code number. Fill in the Retail group code field by selecting retail group that has a checkmark in the Bar code Checking field. The layout of the Create combinations window depends on which variant groups the selected item belongs to. Click RETAIL HEADQUARTERS > SETUP > ITEM > BARCODE. place a checkmark in the Show for item field. Make sure that the item belongs to a size. To Enter Bar Codes for Variants: 1. It is therefore recommended to use bar code masks for item variant bar codes. you can let the program generate the bar codes necessary to represent each size. the item number in the bar code does not need to match the item number of the item. Press CTRL+N to enter a new bar code for the item. Select the Bar code setup. If you want this bar code/PLU number to be shown in the Bar code field in the Retail Item form (Item). 6. configuration and style combinations. Page 82 . Insert the bar code with the prefix followed by the item number (as it is in the actual bar code) and followed by zeros (0) for the price/quantity and the check digit. 4. Repeat steps 4 to 6 for each bar code you want to assign to the item. To Enter Bar Codes Including Price or Quantity/Weight: 1. the program automatically shows the item bar code with the lowest number for the item. 7.

Fill in the Bar code field with the relevant bar code. 6. click SETUP > BAR CODES. the Retail Items form is displayed. select a relevant bar code setup in the Bar code setup field. Back in the Retail Items form. The relevant variant code fields will automatically be filled in. Click ITEM > VARIANTS > CREATE/UPDATE VARIANTS. colors. 7. Click Create. Click FUNCTIONS > CREATE/UPDATE BARCODES. When not using bar code masks for variant bar codes it is possible to type in the bar code for each item variant combination and assign Variants to it. 6. 7. Press CTRL+N to create a bar code and fill in the Variant number by selecting the variant. to which the selected Item belongs. 8. Click Create combinations. and then click Create. 2. 5. 4. Click RETAIL HEADQUARTERS > RETAIL ITEMS. Back in the Retail Item form (Item). To Enter Bar codes for Variants not Using Barcode Masks: 1. Page 83 . and then click Create. Select or deselect sizes.Manual combinations and styles as appropriate. The system will create an item variant for each size/color/style combination selected. In the Retail group field on the Retail tab. The form is displayed. 5. If the retail group. combinations and styles as appropriate. Browse to the relevant item. select a retail group that has variant groups but no bar code mask assigned. The layout of the Create combinations window depends on which variant groups the selected item belongs to. The system will create an item variant for each size/color/style combination selected. does not have a predefined bar code setup. A bar code will be created for each variant. 3. click SETUP > BAR CODES.

j. Set Length to 2 n. Set Bar code standard to UPC A g. Click on the lower grid and click the New icon. To achieve that it is necessary to create a barcode mask and generate the barcodes. l. He needs to set up size-specific in-house bar codes for the shoes. p. m. i. Lab 7.Item Barcode creation 1. Set Prefix to 03 h. c. Step by Step . Set Type to Size Digit. Set Type to Check Digit.Microsoft Dynamics® AX for Retail Training Manual Conclusion Using standard Bar codes effectively is a useful tool for sales. a. Create a barcode mask that contains size information. Click the New icon. Retail headquarters > Setup > General > Bar code Mask Setup b. o. Set Type to Item f. Retail Headquarters supports bar codes/PLUs for several features and good knowledge of the pros and cons of in-house Bar codes can prevent wrong use of an otherwise helpful tool.1 – Creating an in-house bar code Scenario Chris. Set Description to In-house size barcode e. the procurement manager has got a large order of in-house branded Adventure works men's sneakers (item 0159). Click the New icon. Set Mask ID to InHouseSZ d. Click the Save icon. Sometimes creating an in-house barcode can be a good option. Click the New icon. Set field Length to 7 k. Set Length to 1 Page 84 .

Select the previously created bar code mask in Mask field g. Attach the Bar code Mask Setup to standard bar code setup. Click Setup > Bar codes Page 85 . Set Bar code type to UPC A f.Manual q. Set Size field to 12 3. Set Description to In-house barcode plus size e. Close the Bar code Mask Setup form. Set Bar code setup field to InHouseSz d. Click the New icon. Select item 0159 c. a. Basic > Setup > Bar code setup b. Retail headquarters > Common forms > Retail items b. Generate the barcodes for the item a. 2. c.

Click Yes h.Microsoft Dynamics® AX for Retail Training Manual d. Click Functions > Create/Update bar codes e. In Bar code setup select InHouseSz f. Close the infolog and inspect the barcodes Test Your Knowledge  Bar Codes Page 86 . Click Create g.

calculated and then posted. The statement includes transaction Page 87 . one statement a day. Never ( ) b. for example. you will:    Learn how to select the correct procedures for different types of stores Be able to manage the end-of-day procedures Use statements as an effective tool Introduction When transactions from the POS terminals have been received In Microsoft Dynamics AX for Retail. Alphabetical letters that are replaced by bar codes Question When are bar code masks with non-fixed format used? They are used ( ) a. Bar codes without checkmarks ( ) c. CHAPTER 8: STATEMENTS Objectives After completing this chapter. for example for coupons or data entry barcodes that one might not want to check against any bar code standards. Statements are used to calculate the amounts in all POS transactions that have been created within defined range and register the counted tender types.Manual Question If you create an in-house bar code for some item ( ) a. When code masks for general use are set up. Bar codes of a different standard ( ) b. a statement can be created. You can more the items to another store and sell them without conflicts ( ) b. Statements can be posted at user defined intervals. You are risking conflicts if you move them to another store Question What are Bar code masks? They are ________________ ( ) a.

If Periodic is selected specific ledger accounts can be set for each of the three periodic discount types.. Bank drop – this will sum up amounts from banked transactions when posting to the General Ledger.Microsoft Dynamics® AX for Retail Training Manual for the period in that specific statement. Setup/Configuration Parameters There are various parameters that can be set on the Posting tab of the RBOParameters form that affect the posting.. When all the necessary information is gathered and all counted amounts have been registered the statement is ready to be posted resulting in creation of inventory and financial transactions being created In Microsoft Dynamics AX for Retail.      Post periodic discounts – Option to post periodic discounts Ledger account type – If Standard is selected the periodic discount amounts are posted into ledger accounts set up for standard discounts. Safe drop – this will sum up amounts from safe drop transactions when posting to the General Ledger. Post infocode discount – this will post discounts issued from infocodes. Click RETAIL HEADQUARTERS>SETUP>PARAMETERS and select the Posting tab. Page 88 .

taxes. Statement Method There are three ways that can be used to summarize statement lines when a statement is calculated:  Staff Page 89 . Voucher transactions – Gives the option of aggregating the transactions being posted at the time of posting a statement.Manual      Gift card item – item that represents all issued gift cards. Detail level – summation of General Ledger transactions. These include sales revenue. If both are selected both options will apply. Parallel processing – To create and post sales orders in parallel Maximum sales orders per task – Controls how many sales orders would be processed by a single batch framework task    Store configuration Click RETAIL HEADQUARTERS>SETUP>STORE>STORES>OPEN STATEMENTS and select the Statement/Closing tab. Post journals when invoicing purchase – When a purchase order is created the related transfer orders created from Cross-docking get posted. Automatic settlement – automatically settle the customer invoice and payment transactions. If email is selected it will be sent to the customer by email. inventory transaction and more. Receipt option – If POS is selected then receipt is only printed on POS. This option speeds up the posting process and lowers the volumes of transactions created. customers.

This option is used when cashiers share a register and the total amount of tenders received can be from sales from multiple staff members. This option is used when the intention is to have staff members accountable for the tenders they receive. Date and Time filter can also be used here. Using the Total method When the Total method is used the statement calculation will create one line for each tender type used in the transactions included in the statement. Closing Method There are two options to define what transactions get included in the statement:   Date and Time POS Batch Date and Time By using this option the transactions that get included in the statement are all the transactions for the store that are within the date and time range defined and are not already part of another statement. By using this closing method it is guaranteed that all transactions that belong together will belong in the same statement. Using the POS Terminal method When the POS Terminal method is used the statement calculation will create one line for each tender type used in the transactions that is part of the statement. The default range is the full day of the statement creation. Thus you can view the total results of tender types for each staff member. POS Batch By using this option the transactions that get included in the statement are all transactions for the store that belong to POS batches that are not already part of another statement. per POS terminal.Microsoft Dynamics® AX for Retail Training Manual   POS terminal Total Using the Staff method When the Staff method is used the statement calculation will create one line for each tender type used in the transactions that is part of the statement. Page 90 . per staff member. Thus you can view the total results of tender types for each POS terminal.

If using the statement closing POS Batch then close the batch before ending a shift or closing the day. fill in the Trans. To Create Statements Manually: 1. 3. Fill in other fields as needed. 5. If needed. If there is a calculated statement that the user wants to use then it should first be cleared and recalculated. from date and Trans. This basically means that the physical inventory is reserved. 4. Then at a later time when the end of day statement is posted. 2. Page 91 . tax and so on). Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS. In the Store number field. perform a tender declaration on each POS terminal before closing. or use an existing statement that has not been posted. the financial side is posted (revenue. consumption. ending date fields on the Setup tab.Manual Processes Close POS Terminals If declaring tender on the terminal. issue. Inventory Update There is a process to update the inventory without posting the statement. select the relevant store number. Press CTRL+N to create a new statement. Create statements You can either create a new statement for the store.

By default the range will include all transactions until end of the day the statement was created. 2. It calculates the total tendered amounts from the transactions and inserts the results into the statement lines. Click FUNCTIONS>CALCULATE STATEMENT. click Yes. By default the range will include all POS Batches that are closed before the end of the day the statement was created. for each staff member it creates a line for each tender type in transactions performed by the staff member. When prompted with a message. The user can also define a date and time range for the closed POS Batches. Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS.Microsoft Dynamics® AX for Retail Training Manual Calculating Statements When you have created a statement you need to calculate the statement. the user can define a date and time range.   If the Closing method is Date and Time. It is also possible to filter on a specific terminal or a specific staff member depending on the statement method that is used. Page 92 .   If the Statement method is Total. it creates a line for each tender type in the transactions. 4. Browse to the relevant statement. 3. When you calculate a statement. To Calculate Statements: 1. If the Closing method is POS Batch. It finds all transactions for the store selected in the statement that do not have a statement number and are within the range defined by the closing method and marks them with the statement number. 2. If the Statement method is Staff. the program does the following: 1. the system will only include transactions that are part of a closed POS Batch.

Page 93 . you first have to clear the statement. The Cash declaration window appears. 3. 2. There is no limit on the amount of times an unposted statement can be recalculated. so the transactions can be calculated again in the same or other statements. Browse to the relevant statement.Manual  If the Statement method is POS Terminal. Note that accounts are not updated until the statement has been posted. Declaring/Re-declaring Tender at headquarters When you have declared tender on the POS terminals you might want to change the tender declaration at the headquarters and after calculating the statement. a) Click the Cash declaration button on the lower part of the window. This will create a new tender declaration In Microsoft Dynamics AX for Retail and the sum will go to the counted amount field. Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS. For cash tender the Cash declaration can be used. for each POS terminal it creates a line for each tender type in transactions performed on the POS terminal. To Declare/Re-Declare Tender at headquarters: 1. For the statement line you want to change the tender declaration for you can type the total amount directly in the counted amount field if the Counting required check box is set for the tender type. the Statements window appears. Clear Statement If you have already calculated a statement and either want to delete the statement or recalculate. Clearing a statement results in taking the statements marking of the transactions included.

This can be done whether tender has been declared on the POS terminals or not. customer payment to account. To Post Statements: 1. the program will temporarily unblock the item or customer while the posting takes place. There is also the physical inventory. item ledgers. NOTE: When you block a customer or an item. This refers to the financial postings. Posting statement results in the following: Issue. When you post. The blocked items and customers can be viewed from the Open Statements window that opens the Statements form. for the relevant coins and notes. Click FUNCTIONS >POST STATEMENT >YES. c) You can see the results of the re-declaration in the bottom line marked as Total. 4. it will not be in effect on the POS terminals until after the next time this information is replicated into the POS terminal databases. sales revenue. discounts and penny differences. check if any errors have been reported in the relevant transactions and fix those errors if needed. You can recalculate and update the counted amount declared on the POS terminal. The counted amount will be filled in with the total transaction amount for tenders where counting is not required. When you have created and calculated the statement. Posting Statements In order to post calculated statements into the ledger accounts. review the results and fill in the counted amount as needed. 3. click OK. tax. customer ledgers. therefore. d) When you have re-declared. 5. VAT ledgers and other related tables. Click RETAIL HEADQUARTERS >JOURNALS >OPEN STATEMENTS. For those where counting is required it will be filled in with the tender declaration done at POS or with 0 if tender declaration was done on POS.Microsoft Dynamics® AX for Retail Training Manual b) Fill in the new tender declaration for the statement lines. 2. posting groups and ledger account links must be properly set up for items. You must respond to transaction in the Items/Bar codes not on file. you do not need to act upon blocked items or customers before posting. accounts. On the Transaction status tab. you can fill in the counted amount field or click the Cash declaration button to re-declare Tender in store. tender type payment. It is posted here unless it has already been posted with a run of the inventory update job (this means that accurate inventory statistics is available before the end of day statement is posted). Page 94 . Browse to the relevant statement. stores and tender types. For each combination of a coin/note and a default amount select the quantity of the coins/notes in the Quantity field. If you want to declare or re-declare tender. The Statements form appears. consumption.

No client is needed to run in the batch framework and the tasks can run in parallel. Go to RETAIL HEADQUARTERS >PERIODIC >POS POSTING. That means each statement is a batch task so we can calculate and post statements in parallel. Statement creation. Two new fields on store form are used when calculating statements in the batch framework. Page 95 . Form for the Batch Query: Queries can be used to set up the processes based on stores or store groups. If no filter is used the processes will run for all stores. calculation and post can all be defined and run automatically in the batch framework.Manual Batch Framework Inventory update.

. If Staff/Terminal field is checked then when calculating the statement it will create statements depending on the Statement method set up for the store as follows: 1. If Staff then it will create one statement for each staff member in the store. 2. you can specify that the 24-hour period ends at 3 A. To Reprint Receipts: 1. so that statement calculation includes transactions up until that time. Receipts You can reprint all receipts printed on the POS terminals in the Retail headquarters.Microsoft Dynamics® AX for Retail Training Manual A custom 24-hour period can be set up for the store.M.. The Transactions window appears. If POS Terminal then it will create one statement for each terminal in the store. if the store closes at 3 A. Browse to the relevant transaction and click REPORTS >PRINT COPY. Page 96 . 2. 3. This is useful for stores with high volumes of data since instead of one big statement being created and posted we get many statements split up by Terminal or Staff and thus can calculate and post them in parallel.M. Click RETAIL HEADQUARTERS >INQUIRIES >TRANSACTIONS. For example. Works the same as when the field is not checked. If Total then one statement with statement lines for each tender type.

When a shift is ended or day is closed (depending on how the store procedures are) the batch gets closed and a new one starts with the next transaction that happens on the POS. From RETAIL HEADQUARTERS >JOURNALS>OPEN STATEMENTS it is possible to view the retail transactions that have been consolidated into the statement. The summarizations can be viewed in the Details tab and the included transactions from the Inquiry button.Manual Viewing Transactions From RETAIL HEADQUARTERS >INQUIRIES>TRANSACTIONS it is possible to view all retail transactions that have been replicated into AX. From the posted statement you can view the retail transaction that have been consolidated into the statement and also the General Ledger transactions (revenue. Page 97 . tax and other transactions) created as part of the statement posting. The POS Batch also includes summarizations of various amounts from the included transactions. Viewing POS Batches From RETAIL HEADQUARTERS >COMMON FORMS>POS BATCHES it is possible to view all closed POS Batches that have been replicated into AX. POS Batches are used in statements when the closing method is POS Batch. sales transactions and tender declaration. Typically a new batch is created at the beginning of a shift or when starting a new day. POS Batches are created on POS and include transactions that belong together like opening amount.

Closing the batch at the POS. Select Job number P-1001 a.Microsoft Dynamics® AX for Retail Training Manual Z-Report for a batch can be printed from the POS Batches form. Start Retail POS Desktop > Retail POS b. Click Exact button e. the store manager of Store 10 needs to create a statement at the end of the day. Lab 8. Enter 0002 into Bar code or quantity field f. d. Conclusion There are many useful tools and procedures that the Store owner can use for end-of-day procedures. a. Click Yes 3. Click the Save icon. viewing transactions and managing statements in many different ways. Click Yes c. Retail Headquarters > Journals > Open statements b. Enter 0001 into Bar code or quantity field d. Close Scheduler Job form 4. Click the New icon. Step by Step . By selecting the ideal settings for each store the best results should be accomplished. a. Select S0010 from the Store number drop down c. In Microsoft Dynamics AX for Retail go to Retail scheduler > Common forms > Scheduler job b. Click Functions > Calculate statement f. a. Click Manager b. Pull transactions from POS to Microsoft Dynamics AX for Retail. Click Close Batch c. Click Exact button 2. Log in with operator ID 20001 and password 456 c. Calculate and post the statement a. Click Functions > Run Retail Scheduler Job directly b. e.1 – Posting a statement for store 10 Posting Statements Megan. Click Yes g.Statement posting 1. In the lower grid set field Counted to be equal to Transaction amount field Page 98 . Posting sales at the POS.

Test Your Knowledge  Store Management Question Which closing methods are available for stores? ________________ ( ) a. Close the infolog. Click OK j. after calculating a statement and before posting you can declare tender In Microsoft Dynamics AX for Retail (anytime). Never ( ) b.Manual h. Click Functions > Post statement i. Both a and b Question On what occasions can you re-declare tender in Store? ________________ ( ) a. Any time after you have declared tender on the POS terminals. Page 99 . POS Batch ( ) c. Date and Time ( ) b.

then at the time of posting the transactions being posted will be aggregated. inventory transactions and more. Batch Framework Inventory update. Statement calculation and post can run in the batch framework.Microsoft Dynamics® AX for Retail Training Manual Appendix A: Changes and New Features Aggregation Retail Headquarters -> Setup / Parameters. This option speeds up the posting process and lowers the volumes of transactions created. If the check box of Voucher transactions under Aggregation is checked. taxes. Page 100 . customers. These include sales revenue. Opened from the main menu.

Page 101 . Two new fields on store form are used when calculating statements in the batch framework.Manual No client is needed and the tasks can run in parallel. That means each statement is a batch task so we can calculate and post statements in parallel. If no filter is used the processes will run for all stores. Form for the Batch Query: Queries can be used to set up the processes based on stores or store groups.

. For example. This is useful for stores with high volumes of data since instead of one big statement being created and posted we get many statements split up by Terminal or Staff and thus can calculate and post them in parallel.M. If POS Terminal then it will create one statement for each terminal in the store. 5. Works the same as when the field is not checked. If Total then one statement with statement lines for each tender type. so that statement calculation includes transactions up until that time.. If Staff then it will create one statement for each staff member in the store. If Staff/Terminal field is checked then when calculating the statement it will create statements depending on the Statement method set up for the store as follows: 4.Microsoft Dynamics® AX for Retail Training Manual A custom 24-hour period can be set up for the store. you can specify that the 24-hour period ends at 3 A. Appendix B: Setup and Configuration Retail Parameters Posting Tab: Page 102 . 6.M. if the store closes at 3 A.

Manual Store Statement/Closing Tab: Page 103 .

Transaction Form Opened from Main Menu: Page 104 . Retail Sales open from main menu and Update inventory process. Voucher form opened from Posted statement form. This can for instance be used for the Transaction form opened from main menu or from Statement.Microsoft Dynamics® AX for Retail Training Manual Tender Type Posting Tab: Appendix C: Locations of Forms and Functionality Below are the locations of the forms/functionality.

Manual Transaction Table and the Vouchers for the Specific Statement: Update Inventory Process: Page 105 .

Microsoft Dynamics® AX for Retail Training Manual Page 106 .

a customer number. Be able to define subcodes. In all instances. that is. the POS terminal system prompts the cashier for an input. Introduction Infocodes contain additional information on transactions made at the POS terminals. you must assign infocodes to objects. You can define if information is printed on the customer receipts and which information as well as how often the system should prompt for an input. you can assign them to:   Retail Items Tender Types Page 107 . staff ID or some predefined information subcode like a postal code or a reason code. the POS terminal system will only accept an input of the type defined by the information subcode. When you assign an infocode to certain actions. Information Subcodes You can set up infocodes with a number of predefined inputs called information subcodes. when returning goods. in order to use them. This allows having more than one infocode assigned to predefined POS activities like voiding and returns. When you have set up infocodes. retail items and Income/expense accounts. By using information subcodes.Manual CHAPTER 9: INFOCODES Objectives After completing this chapter. you will:     Learn how to set up infocodes. for example when assigning application entries to vouchers and gift cards. You can assign a specific type of input to the infocode. such as a numeric. voiding a transaction or selling a specific item. a date. Infocodes can also be used automatically by the system without prompting the cashier. Infocode Linking You can link an infocode to another infocode. an item number. customers. Understand how to connect infocodes to other infocodes. Be able to assign infocodes to POS terminal activities. such as customers or tender types. tender types.

If input from cashier is required. Gender. Press CTRL+N to create a new infocode. 3. fill in the Input field on the General tab. 4. If the infocode should prompt the cashier. Description and Input type fields. Input type can for instance be Numeric. 2. There are several settings for the input. Page 108 . To Set Up Infocodes: 1. Age limit. Text. fill in the prompting message in the Prompt field. The Infocodes form is displayed. Click RETAIL HEADQUARTERS>SETUP>GENERAL>INFOCODES. It is possible to link infocodes to Date. Fill in the Infocode number. 5. Date and a Subcode list. Gift cards and other criteria. 6.Microsoft Dynamics® AX for Retail Training Manual    Customer Accounts Income/Expense Accounts POS Activities Setting Up Infocodes Before you can assign infocodes to objects such as customers and retail items you must set up the infocodes.

Manual 7. POS Terminal Activities Before you can assign infocodes to POS terminal activities you must set up the infocodes. The Information subcodes form is displayed. Click RETAIL HEADQUARTERS>SETUP>GENERAL>INFOCODES. Use the Value settings if limits like amount. Page 109 . Fill in the remaining fields only when needed. The option in the Input type field must be either Subcode list or Subcode buttons. When you have assigned POS functionality to a store. By using information subcodes. 3. Click SETUP>SUBCODES. 5. Fill in the Subcode number and Description fields. the POS terminal system will only accept an input of the type defined by the information subcode. Information Subcodes You can set up infocodes with a number of predefined inputs called information subcodes. Repeat steps 4 to 5 for each information subcode you want to set up for the infocode. minimum or maximum value or length are required. Select or set up the infocode you want to create information subcode for. quantity. The Infocodes form is displayed. Infocode Assignment You can assign infocodes to POS activities using the POS functionality profile. To Set Up Information Subcodes: 1. all POS terminals in the store have the same infocodes assigned. Fill in the other fields as needed. 2. 8. 4.

Tender types You can assign infocodes to tender types and specific cards. Browse to the tender types. Click RETAIL HEADQUARTERS>SETUP>STORE>STORES.Microsoft Dynamics® AX for Retail Training Manual To Assign Infocodes to POS Terminal Activities: 1. 2. Before you assign infocodes to tender types you must set up the infocodes. Browse to the relevant store. Page 110 . To Assign Infocodes to Tender Types: 1. to which you want to assign infocode(s). 2. 3. Click RETAIL HEADQUARTERS>SETUP>POS>FUNCTIONALITY PROFILES. Click SETUP>TENDER TYPES. Click SETUP>INFOCODES. fill in the fields representing each of the POS terminal activities by selecting the relevant infocode. 5. 6. The POS Functionality profile form is displayed. 4. On the Infocodes tab. Repeat step 6 for each infocode you want to assign to the tender type. Fill in the Infocode number field by selecting the relevant infocode. The Stores form is displayed.

Browse to the account. Click SETUP>INCOME/EXPENSE ACCOUNT. to which you want to assign infocodes. Click SETUP>INFOCODES. To Assign Infocodes to Income/Expense Accounts: 1. Page 111 . Repeat step 6 for each infocode you want to assign to the selected account. browse to the tender type representing cards and then click SETUP>CARD SETUP. Customers You can assign infocodes to specific customers and then the cashier can be prompted to select a customer in the system. The Stores form is displayed. Income/Expense Accounts You can assign infocodes to income and expense accounts. Then in step four. to which you want to assign infocodes. 2. Click RETAIL HEADQUARTERS>SETUP>STORE>STORES. Before you assign infocodes to income or expense accounts you must set up the infocodes. 6. 4. To Assign Infocodes to Customers: 1. Click ACCOUNTS RECEIVABLE>CUSTOMER DETAILS. From the Card setup window click SETUP>INFOCODES and assign infocodes to the card from there. for which you want to assign infocodes to income/expense accounts. Browse to the store.Manual NOTE: If you want to assign an infocode to a card you must carry out the first three steps. 5. Fill in the Infocode number field. 3. The Customer form is displayed. by selecting the relevant infocode. Before you can assign infocodes to customers you must set up the infocodes. Repeat steps 4 to 6 for each account.

Page 112 . select the relevant infocode. Press CTRL+N to enter a new infocode. Click RETAIL HEADQUARTERS>RETAIL ITEMS. To Assign Infocodes to Retail Items: 1. Click SETUP>INFOCODES. Browse to the relevant customer and click SETUP>INFOCODES. 4. The Retail Items form is displayed. 6. Fill in the Infocode number field by selecting the relevant infocode. 3. 4. Press CTRL+N to insert a new entry. In the Infocode number field. This is for example useful if you want the system to prompt for a serial number. 5. Repeat steps 3 and 4 for each infocode you want to assign to the customer. Before you can assign infocodes to retail items you must set up the infocodes. 3. Repeat steps 5 and 6 for each infocode you want to assign to the item. Retail Items You can assign infocodes to retail items. Browse to an item. to which you want to assign infocodes. Fill in other fields as needed. or if you want to sell a warranty with the item.Microsoft Dynamics® AX for Retail Training Manual 2. 2.

Create the following lines: f. whenever a maple baseball bat is sold. print information and use the same infocodes for more than one purpose.Manual Conclusion By using infocodes it is possible to send messages to cashiers as well as customers.item cross-sale infocode 1. Step by Step . Create a new line: d. Stewart wants to make the most of infocodes functionality to help his staff to work fast. Retail headquarters > Setup > General > Infocodes b. and by selecting to print out information on the customer’s receipt a lot of information is passed with minimum effort. Create an infocode with an cross-sale a. Close Information subcodes and Infocodes forms Page 113 . Assigning infocodes to POS activities the correct message reaches the cashier at the right moment. Click Setup > Subcodes e. Click the New icon.1 – Create an Infocode Scenario When launching a series of sports shops in Rhode Island. Set up a cross-sell infocode that adds bat grip tape. Lab 9. c.

Select Input required checkbox g. Retail headquarters > Common forms > Retail items b. When returning goods. By using the information subcodes the POS terminal system will only accept an input of the type defined by the infocode. ( ) c. e. ( ) b. Select the previously created infocode f. selling a specific item ( ) b. you can assign them to. name three out of five: ___________________________________________________________ Question What is the predefined information subcodes used for? _______________ ( ) a.Microsoft Dynamics® AX for Retail Training Manual 2. Attach the infocode to the item a. Click the New icon. Click Setup > Infocodes d. Select item 0044 c. By using the information subcodes the POS terminal system will only accept an input of the type defined by the information subcode. Page 114 . By using the information subcodes the POS terminal system will know if an infocode is needed or not. Assigning application entries to vouchers and gift cards Question When you have set up infocodes. voiding transaction. From When required dropdown select Always Test Your Knowledge  Infocodes Question In which of these actions would you use infocodes where the POS terminal system would prompt you? _____________ ( ) a.

Manual Question How do the infocodes work if you assign infocodes to POS activities using the POS functionality profile and have assigned it to a store?______________ ( ) a. and b. Both a. All the POS terminals in the store have the same infocodes assigned. Page 115 . You have to decide which of the POS terminals in the store have the infocodes. ( ) b. ( ) c.

Steps taken when importing an item file from a vendor: 1. items will be created or updated. 2. For each vendor that sends data to be imported.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 10: ITEM IMPORT Objectives After completing this chapter. If the item already exists in the database. The Item import process inserts/updates the item table. When a journal is posted. descriptions. bar codes. 3. How to handle importing items from vendors.and purchase prices will be inserted into the standard AX system. new variants including color. purchase price and sales price. before the journal is posted. purchase prices. size and color information. The files from the vendors typically contain vendor item numbers. The vendor files can also be used to create purchase orders. the existing price is found. correct and finalize the information before the items are updated to the item table. you will learn:      How to set up item import correctly. Each line is checked for errors and if an error is found the line is flagged. such as an item hierarchy. Next the calculation of the new sales price takes place. The Item import imports the files into an Import journal where the user can error check. When data has been imported to an import journal. Troubleshooting techniques for errors in item import. the user will error check and correct the item information. size and styles. 5. Item data can only be imported into a valid Item import journal. sales price calculation rules etc. 4. All imported files which have not previously been transferred to an Import journal can be selected and transferred to an Item import journal. it is necessary to set up various parameters. Verification procedures in main tables used for item import. Introduction The Item import functionality is used to import data files from vendors and create and update items. sales prices. Using the item import hierarchy. which has a vendor specified. bar codes and sales. and variants. Page 116 . retail group. bar codes.

Click ACCOUNTS PAYABLE>VENDOR DETAILS. Browse to the relevant vendor. This is mainly information used in the item import process. To Set Up Information on a Vendor: 1. 2. Setup can be accessed from RETAIL HEADQUARTERS>SETUP>ITEM/ORDER CREATION.Manual Import Setup When working with item and order import all functions relating to those tasks are accessible from the RETAIL HEADQUARTERS>PERIODIC>ITEM/ORDER CREATION Before items or orders can be processed the system needs to be set up. The Vendor form appears. Most of the item import setup relating to the vendor can be accessed from the Import-menu button in the Vendors form. Information concerning retail vendors is set in the Retail tab of the Standard AX vendors form in Accounts payable. Vendors Before starting the setup make sure that the vendor from which the data is to be imported is properly set. Page 117 .

When this field is marked all items Fixed exchange rate Decimal Item number sequence Use prefix for String Boolean 10 Page 118 . Select the Retail tab. field is selected. This field holds a number series to create an item number for the imported items. This feature is needed when a vendor doesn’t provide a bar code for the item or the Use vendors item number seq. Below is a list and description of the fields in the vendor table: Name Type Width Description Exchange rate which is fixed for a period of time (for example season) and used for calculation of (local) sales price based on the suggested retail price.Microsoft Dynamics® AX for Retail Training Manual 3. Fields in the Vendor Table There are quite a few fields relating to item import set on the vendor.

Case2: If an item number is created from number series the number series should start with the prefix and the rest of the number series should be numerical. If this field is selected an item number is created using the number sequence specified in the Item number sequence-field. Boolean Item number prefix String 2 Purchase unit Sales unit String String Boolean 10 10 Page 119 . (That is: Item number prefix=AR the number series could have Starting No. This is the default used for Purchase unit for imported items from this vendor. The same prefix cannot be used for more than one vendor. = AR99999). The prefix is defined in the field Item number prefix. There are two cases of usage for the prefix: Case 1: If the vendor provides an item number the system will create a new item number by putting the prefix on the vendor item number. However if it is not selected the item number is created using the standard number sequence for item number.Manual item number from this vendor will get a two digit alpha-numeric prefix. The prefix used in conjunction with the field Use prefix for item number. NOTE: By defining the Item number prefix even if it is a part of the number series. it is not possible to use this prefix for other vendors. = AR00001 and Ending No. (That is: Item number prefix=AB and Vendor Item No. This field is used in conjunction with Use vendors item number seq.” = 123 then the item number created = AB123). This is the default used for Sales unit for imported items from this vendor.

The path where concession sales statistics files are written Used in conjunction with service category Create bar code if needed Bar code number sequence Vendor type String Enum 10 Size prefix String 2 Color prefix File prefix Concession file path Service category String String Path String 2 10 255 10 Item Import Hierarchy Setup The Item import hierarchy setup is used to match the vendor’s item hierarchy to an existing retail group in Microsoft Dynamics AX for Retail system. Page 120 . This field holds a number series to create a bar code for the imported items. It can be changed before the item is actually created. If a Size code needs to be created automatically for a Vendor. it will have the value of this field as a prefix. To Define Item Import Hierarchy Setup: Click RETAIL HEADQUARTERS>SETUP>ITEM/ORDER CREATION>ITEM IMPORT HIERARCHY SETUP. If a Color code needs to be created automatically for a Vendor. The option string is Own.Microsoft Dynamics® AX for Retail Training Manual the field Bar code number sequence and determines if a bar code should be created if it is missing. The Retail group is found during the transfer of an item into the item import journal. 3rd party and Concessions. This is the prefix for the concession sales statistics files. This feature is needed when a vendor doesn’t provide a bar code for the item. it will have the value of this field as a prefix.

Code for the fourth level of the hierarchy from the vendor. Name Vendor account Hierarchy Level 1 Hierarchy Level 2 Hierarchy Level 3 Hierarchy Level 4 Level 1 Name Level 2 Name Level 3 Name Level 4 Name Retail group Name Modified date and time Modified Time Modified by Type String String String String String String String String String String String Date Time String 10 Width 10 10 10 10 10 30 30 30 30 10 30 Description Vendor account number. Name for the fourth level of the hierarchy from the vendor. Date of last change. Code for the third level of the hierarchy from the vendor. Code for the first level of the hierarchy from the vendor.Manual Fields in the Item Import Vendor Hierarchy Setup Table Following is a list of all the fields in the Item import vendor hierarchy setup table. Name for the third level of the hierarchy from the vendor. Retail group id Name of the retail group. Tem of last change. Name for the second level of the hierarchy from the vendor. Name for the first level of the hierarchy from the vendor. The ID of the user who last changed the Page 121 . Code for the second level of the hierarchy from the vendor.

Fields in the Import Table Here is a list of the fields in the header table for the imported files (AX name FSHImportTable): AX field name importedFileId Name Imported file id Vendor account number File Name Type String Width 10 Description Unique number for the imported file. In order. The setup for this can be accessed from the item import journal table as described in section Mandatory Check Setup.Microsoft Dynamics® AX for Retail Training Manual entry. Posted from Journal Status of file in import journal – possible values are: None. The form is entirely locked and cannot be updated manually in any way. Mandatory Check Item Import Journal In order to create or update an item correctly the mandatory check functionality should be used. Account number of the vendor providing the file. Deleted from journal. Posted from order The purchase id if purchase order was created The import journal id if file has been transferred to an import journal VendAccount Filename String String 10 260 statusInPurchaseOrder Status in item import journal Enum Status in purchase statusInItemImportJournal order Enum PurchId Purchase Id String 20 JournalId Journal Id String 10 Page 122 . The form contains a header section and a lines section. Deleted from order. Status of file in import journal – possible values are: None. Name of the imported file. In journal. Imported Files The form displays all data that have been imported into AX for item and purchase order creation. There is one header line for each file that has been imported into AX and the lines section contains one line for each item variant that is imported into AX.

Description of style Code for the first level of the hierarchy from the vendor. Color id for item variant. Style id for item variant. Additional description of item ( fabric composition). Size id for item variant. Code for the second level of the hierarchy from the vendor. Description of color 30 10 Name of style for item variant. Description of size 30 10 Name of color for item variant.Manual Fields in the Import Trans Table Here is a list of the fields in the lines (trans) table for the imported files (AX name FSHImportTrans): AX field name importedFileId VendorItemId ItemBarCode ItemName Name Imported file id Vendor Item Number Bar code Item name Fabric composition Invent size name Invent size id Invent size text Invent color name Invent color id Invent color text Invent style name Invent style id Invent style text Vendor Hierarchy Level 1 Vendor Hierarchy Level 2 Type String String String String Width 10 10 80 30 Description Unique number for the imported file. Name of size for item variant. Item bar code Vendor description of item. The vendors internal item number. String 10 fabricComposition InventSizeName InventSizeId InventSizeTxt InventColorName InventColorId InventColorTxt InventStyleName InventStyle Id InventStyleTxt String String String Memo String String Memo String String Memo 30 30 10 vendorHirarchyLevel1 String 10 vendorHirarchyLevel2 Page 123 .

Description of the Vendor hierarchy level 3. ID of the user which imports the file into the journal. The sales unit for the item. This ID will also be kept in the posted vendorHirarchyLevel3 String 10 vendorHirarchyLevel4 Vendor Hierarchy Level 4 String 10 seasonCode PurchUnit SalesUnit Season Code Purch unit Sales unit String String String 10 10 10 PurchPrice Vendor Purchase Price Decimal suggestedRetailPrice level1Name level2Name level3Name level4Name Suggested Retail Price Level 1 Name Level 2 Name Level 3 Name Level 4 Name Vendor account num Decimal String String String String String Imported by User ID String 20 Page 124 . It is used for price calculation when the suggested retail price is not present. Number of the vendor holding the item. Description of the Vendor hierarchy level 4. This is the vendor purchase price. Code for the fourth level of the hierarchy from the vendor. The purch unit for the item. Description of the Vendor hierarchy level 2. Vendor’s code of the season the item belongs to. This is the suggested retail price in the vendors currency determined by the field Currency code on the Retail tab in the vendors form 30 30 30 30 10 Description of the Vendor hierarchy level 1. For Debenhams Items this field is stored in the Description 3 of the Item.Microsoft Dynamics® AX for Retail Training Manual Vendor Hierarchy Level 3 Code for the third level of the hierarchy from the vendor.

In order. This is done by selecting RETAIL HEADQUARTERS>PERIODIC->ITEM/ORDER CREATION->ITEM IMPORT JOURNAL->FUNCTIONS>GET IMPORT LINES. Next a file must be selected to be transferred from the imported files table to the journal. Page 125 . Posted from order Unique line number for the journal. Enum *i Item Import Journals The form contains all journals posted and unposted for item import into AX. PurchId Purchase Id String 20 JournalId Journal Id String 20 statusInPurchaseOrder Status in item import journal Enum Status in purchase statusInItemImportJournal order LineNum Line No. Deleted from journal. The purchase id if the line has been put into a purchase order. Deleted from order.Manual table Item import ledger entries. Posted from journal Status of file in import journal – possible values are: None. In journal. Get Import Lines When items are to be imported from a vendor a new line is created in the item import journal and a vendor account is selected. The import journal id if the line has been transferred to an import journal Status of file in import journal – possible values are: None.

It uses the Vendor No. Sales Price Calculation When a line is imported into a Journal the system will determine the Unit price in these steps. then without the Division Code. the new sales price is then calculated by multiplying the Suggested Retail Price from the Item Import Journal Line with the Suggested Retail Price Factor from the Vendor Sales Price Margin record. Check the Suggested Retail Price. If such a record does not exist. During this process item number is either found or created. it tries again without the Retail department Code. the following is done: 1. If one or more file has been selected the import lines button is activated and when clicked the lines from the imported files will be imported to item import journal. Page 126 .Microsoft Dynamics® AX for Retail Training Manual When this action is selected a form is displayed showing all files that have been imported for the vendor who is selected in the journal and that have not been previously imported to a journal. then without the Retail group Code. The function tries to find a record in the Vendor Sales Price Margin table. sales price is calculated and the retail group is found. Check the Vendor Sales Price Margin using the Vendor Purchase Price. 3. 2. This is then multiplied with the Fixed Exchange Rate from the Item Import Vendor Setup table. Division Code. Retail group Code and the Retail department Code. Check the Vendor Sales Price Margin Using the Suggested Retail Price If the sales price has not been found and the Item Import Journal line has a value in the Suggested Retail Price. 3. 1. 2. One or more files can be selected to be imported to the journal. Check the Vendor Sales Price Margin using the Suggested Retail Price.. then without the Business Code. If a record was found in the Vendor Sales Price Margin table using this method. Business Code.

value must be specified. the new sales price is then calculated by multiplying the Vendor Purchase Price from the Item Import Journal Line with the Purchase Price Factor from the Vendor Sales Price Margin record. you select the Mandatory check setup form to set up a mandatory check for the journal. Page 127 .. Check the Vendor Sales Price Margin Using the Vendor Purchase Price If the sales price has not yet been found and the Vendor Purchase Price is filled out in the Item Import Journal. Retail group Code and the Retail department Code. This is then multiplied with the Fixed Exchange Rate from the Item Import Vendor Setup table. It uses the Vendor No. The field called Check for is an option field and all the options are shown. then without the Division Code. then without the Business Code. Business Code. If such a record does not exist. If the Option in the Check for column is Constant or One of. If the selected field is numeric. then without the Retail group Code. Not zero and Zero can be used. it tries again without the Retail department Code. Division Code. If a selected field in the item import table is code or text. the following happens:    The function tries to find a record in the Vendor Sales Price Margin table. Not blank or Blank can be used. List of fields in the item import journal lines can be defined in the Mandatory check setup. If a record was found in the Vendor Sales Price Margin table using this method. Mandatory Check Setup Under the Functions button on the Item import journal. the following happens:  The system finds the new sales price by multiplying the Suggested Retail Price from the Item Import Journal line with the Fixed Exchange Rate from the Item Import Vendor Setup.Manual Check the Suggested Retail Price If the sales price has not yet been found and the Suggested Retail Price field is filled out in the Item Import Journal.

An infolog is displayed if not all the conditions in the mandatory setup are met. The error check routine is automatically run for the journal after the import and also if any field is modified in the import journal. Error checking is automatically called after data has been transferred into the import journal and also every time an import line is updated in the journal. If an error is found during error checking the line is marked with a red flag and an error description is written to Log tab. In the log tab one line is written for each error detected in the line: The same error checking facility can be accessed from the Retail item form under the Functions button. The entire journal is checked for errors at a time. After an item is created.Microsoft Dynamics® AX for Retail Training Manual The same mandatory check setup applies for all lines in the item import journal. Recalculate Salesprice This function recalculates the sales price in all lines in the journal using the steps described above. Page 128 . it is good practice to check the items using the FUNCTIONS >ERROR CHECK button. Firstly the fields to be checked are chosen in the Mandatory check setup form and then the error check is called. For convenience there is a filter which can be used to display error lines only or all lines. If an error is detected an infolog window is displayed listing all errors. Error Check This menu option allows the user to check the current journal for errors. When the line is error free the error description is cleared and the line is unmarked and can be created in the Item Table (Invent table).

Manual Delete Lines This function deletes all lines from the journal. when importing items. Color. Conclusion Item import is guideline for importing items from vendors and provides detailed tables for all input and actions required at each stage of the procedure. This is a delicate and error prone process so it is important to follow the criteria at each stage.1 Item validation rules for item importer Scenario At Adventure works. A form is displayed which allows the user post all items or only selected items from the item journal. 3. The Processing of an Item Journal Line is done in the Following Steps: 1. Purchase and sales location is created if not found. Posting a Journal When all the lines in the journal are error free and the sales price (unit price) is correct the journal can be processed. Item table is checked for the item number – if it is not found it is created. When all lines of the Journal have been processed. 6. Microsoft Dynamics AX for Retail is used to check for the following:  Blank  Not blank  Zero  Not Zero  Constant  One of Now you need to create a mandatory setup for item number “0008”. 5. Lab 10. Setup the following mandatory setup for the item: Page 129 . the journal is marked as having been posted. 4. The Error check routine is run for the journal. Error lines are skipped from the posting process. If the vendor’s item number is not found in the external item number table it is created. This is done by selecting the Post journal menu item. 2. certain validations must take place. 1. size and style are created if not found. Bar code is created if it is not found.

Click Functions > Check item The validation for the imported files is used in item/order import feature. b. In the Retail items form Click Setup tab c. a. d. Set Net weight field to 3 d. Close the Mandatory check setup form 2. found under: Retail Headquarters > Periodic > Item/Order creation > Item import journal Page 130 . Verify that the validation fails 3. In the Retail items form click Functions > Check item b.Microsoft Dynamics® AX for Retail Training Manual a. f. a. Close the infolog b. Net weight must not be zero. Check the item. c. Insert a net weight of 3 and re-run the validation. Retail headquarters > Common forms > Retail items Select item 0008 Click Functions > Mandatory check setup In the Field number dropdown select NetWeight e.

purchase prices. name at least four: __________________________________________________________________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Page 131 . sales prices. Inserts/updates Item table. Inserts/updates Item table.Manual Test Your Knowledge  Item Import Question What inserts/updates does the Item import process? ________________ ( ) a. purchase prices. The line is flagged ( ) c. special offers and periodic offers Question What is needed to import Item data into a valid Item import journal from a vendor? ____________ ( ) a. Vendor has to be specified ( ) b. Not possible to continue Question Posting a journal the processing of an Item Journal Line is done in six steps mending errors and creating missing info. bar codes and variants ( ) c. bar codes and variants ( ) b. Inserts/updates Item table. Nothing ( ) b. infocodes. More than one vendor has to be specified Question What happens when an error is found in lines after importing an item file form a vendor ___________________ ( ) a. sales prices.

in this context the same as warehouse . To speed up the entry of purchase orders you can define an item package. Introduction The location . Before creating the purchase order with lines based on size/color/style curve the weight of size/color/style and combinations has to be specified. Learn the basic replenishment and cross docking rules and their priorities over other rules. that is the most popular or common variant has the highest weight.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 11: REPLENISHMENT Objectives After completing this chapter. Use Buyers push in the different ways available. This is done in a two-step process. color. Item package Sometimes the items need to be ordered in a certain combination of thereof or as a set of particular variants. the combination of the location replenishment curve and the size/color/style curve is used to determine the quantity that is allocated to each location or store. When a line is created in this way. Further when filling in purchase order lines you can use a function Create lines from package to populate the lines of the purchase order with the contents of the package. configuration and style curve to decide the weight of each variant of items with variants and use this information for most effective replenishment. additional lines are automatically created using the size/color/style for each variant of the item. Page 132 . The second step is to go through the cross docking form and allocate the quantity to be distributed to the stores using location weight or replenishment rules. you will:    Use Size. If the item that needs to be distributed has variants. Size.replenishment curve is used when Items are distributed automatically to stores. The line quantity is based on the calculation using the replenishment rules. It defines the internal weight of each variant in respect to quantity. color and Style Curve The size/color/style curve is linked to an item with variants. First a purchase order is created with purchase lines using the sum-tab in the purchase order form.

variant S should have the value 1. size or style defined on the item: RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>COLOR | SIZE | STYLE The default weight on the individual item can be overwritten at will. variant M value 2. the weight is initialized from the weights defined for color. variant L 4 and variant XL 3 in the Total Weight field. Size and Style Group lines: Click RETAIL HEADQUARTERS>SETUP>ITEM>COLOR GROUP | SIZE GROUP | STYLES GROUP. L and XL. 4 pieces of M.Manual Weights are set on color. size and style group lines and get inherited to the corresponding inventory dimension values on the item. The total weight for a variant is the multiple of the inventory dimension weights. If he or she enters a quantity here for the item for example 200 units the system automatically creates purchase lines for each variant. For a particular item it will create 10 pieces of variant with size 38. 20 pieces of variant with size 36. A regular purchase for a vendor is created. The user can create a regular purchase line but if he or she wants to split it up by variants using the size/color/style curve he or she goes to the sum-tab in the purchase order lines. For each size value of S sold. All weight values can be overwritten to change the total weight of the item combination: Example: A shirt has Size dimension with 4 values: S. When an item combination is created for each Item: RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>ITEM DIMENSION COMBINATION. 30 pieces of variant with size 34 and 40 pieces of variant with size 32. To represent this as a size/color/style curve. the aim is to sell 2 pieces of M. M. To Set the Weight of the Color. 3 pieces of L and 1 piece of XL. size and style. Page 133 . These weights are used to initialize the weight field for color. Purchase Order Using Color/Size/Style Curve The size/color/style curve can be used to suggest order quantity of item variants.

When this is done the percentage for each group/location is calculated and displayed and all lines are recalculated. locate the RETAIL DEPARTMENT on the hierarchy. DFD Replenishment rules can be set on the retail group:  RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. Replenishment groups are created as required.  Right click “Go To The Main Table”. Replenishment rules can be set on retail department:  RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. Page 134 . The default values can be overridden by manually setting the value in the field weight. Replenishment Rules The Replenishment rules form contains a header section and a lines section. If a location has been selected the weight of that location is set in default weight but if a group is selected the sum of all locations containing that group is set in default weight. All locations marked Store will appear in the Cross docking and Buyers push forms. A weight for the location can be entered for each location and this weight is used when calculating the distribution of quantity between different locations. When the value of relation is changed all lines are automatically recalculated. locate the RETAIL GROUP on the hierarchy.  Right click “Go To The Main Table”.Microsoft Dynamics® AX for Retail Training Manual Location Replenishment Groups Location replenishment groups and rules are set up by going to RETAIL HEADQUARTERS>SETUP>REPLENISHMENT. When the necessary replenishment groups have been created the groups are connected to a warehouse by going to INVENTORY MANAGEMENT>SETUP>INVENTORY BREAKDOWN>WAREHOUSES. The button Warehouses in the Replenishment groups form opens the Warehouse form with all warehouses which have this replenishment group selected displayed in the grid. The replenishment rule lines can be either of type group or location. the next step is to select the relation Type. If a warehouse is of type store (is to be used as a store in the replenishment) then the field Store must be checked on the General tab. Otherwise if Location is selected the Relation field is showing a list of locations/warehouses. When this is done fields Default weight and Default percent are automatically initialized and all lines are recalculated accordingly. When a Group or Location is selected in the Type column.  Replenishment rules are set on the General tab. If Group is selected as the relation type the Relation field will show a list of replenishment groups.

The main cross docking form is accessible from the purchase order form HEADQUARTERS>PERIODIC>REPLENISHMENT>PURCHASE ORDER. A value can be entered manually for each line or the Update lines function can be used.Manual  Replenishment rules are set on the General tab. Cross Docking With cross docking the user can choose to distribute items from the warehouse specified in the purchase order lines directly to stores via a transfer order. location weight or fixed quantity. To have the quantity calculated automatically by using either replenishment rules. The Purchase order form has a Simple/Advanced option set by a right panel button so make sure you are in the Advanced view. click FUNCTIONS>CROSS DOCKING. click the Update lines button and the form below will be displayed. The locations grid lists all warehouses that are marked as Stores along with the quantity set for cross docking for each warehouse. Page 135 . One transfer order gets created for each warehouse. The form displays each purchase line from the purchase order with the purchase quantity and the quantity that has been set for cross docking. It is possible to view the transfer order by clicking the Transfer order button. select a purchase order.

From there the user can select to calculate the lines and create the transfer orders. If the replenishment rule is not found in the service category then the system will check for a replenishment rule defined on the retail group or retail department for the items. An alternative way to start the cross docking process is to select Create cross docking under the Functions button on the Purchase order form (FUNCTIONS > CREATE CROSS DOCKING).Microsoft Dynamics® AX for Retail Training Manual Here it is possible to choose to have the calculation work on all the lines in the purchase order.   If the purchase order being cross docked has a service category defined and the service category has a replenishment rule defined then that replenishment rule is used. This is done by clicking on Select all lines. It is also possible to select which locations are to be distributed to by filling out the Replenishment group filter or the Locations filter. By making changes either here or on the cross docking form the journals are automatically updated. Page 136 . Cross Docking Using the Replenishment Rules When using the Replenishment rules the items will be distributed to the locations defined in the appropriate replenishment rule and quantity divided according to the setup on the replenishment rule. This will call the Update lines form directly and initialize the location field with the value set in the location field on the Retail-tab on the purchase header. Item and Variants or Item and current variant. only the lines for the selected item and it´s variants or only the line for the selected variant.

Page 137 . The Service category field for the vendor is located in the Replenishment field group on the Retail-tab on the Vendor form. If the cross docking warehouse is the same as being used for the planned purchase no cross docking is performed. The Local delivery date is the number of days added to account for the time to transfer the items from the main warehouse to the store. The Sales date is the number of days added from the item arrives in the store until it can be sold in the store. Cross Docking from Planned Purchase Orders Orders created from planned purchase orders in the Master Planning system can be cross docked directly using the cross docking functionality. In this form a service category can be defined.Manual Cross docking Using Location Weight When using the Location Weight the items quantities will be distributed based on the weights set up for the warehouses being distributed to. The dates are displayed and can be overwritten on the Retail tab in Purchase Order form. If an item is being purchased. for example to the location Store1 then this location is set on the location field in the purchase header and subsequently used when the cross docking is performed. Posting Cross Docking When a purchase order or a packing slip is posted and the field Post journals when invoicing purchase on the Posting tab of Retail Headquarters parameters form is checked all related journals will also be posted. If a Cross docking warehouse is defined for a service category an automatic cross docking operation is performed when firming a planned order from the master planning system. Service Category Setup The service category form can be accessed under RETAIL HEADQUARTERS>SETUP>REPLENISHMENT>SERVICE CATEGORY. In order to do this a Service Category has to be set up for the vendor which is being purchased from. Cross Docking using Fixed Quantity for All When using the Fixed quantity for all the item quantities will be distributed equally amongst all the applicable locations.

Buyers Push from Item When this form is entered lines will be displayed for each variant that the item has and the location field will be initialized from the default warehouse for purchases. Page 138 . In the locations-grid all warehouses marked as stores are displayed. The quantity on hand for the selected warehouse is displayed in the grid along with the quantity set for distribution. The quantity to distribute is either entered manually or calculated automatically using the same methods as in cross docking.Microsoft Dynamics® AX for Retail Training Manual Buyers Push The buyer’s push is used to distribute items from a warehouse to the stores. Buyers Push Form The Buyer push form can be accessed from the Retail Items form under FUNCTIONS> BUYERS PUSH and from RETAIL HEADQUARTERS>PERIODIC>REPLENISHMENT>BUYERS PUSH.

When the transfer orders have been created they can be accessed from the Transfer order button on the Buyer´s push form. When an item is created one line for each variant is automatically created. Then a separate transfer order is created for each location with a journal line for each variant specified in the buyers push lines. When the transfer orders have been created they can be accessed from the Transfer order button on the Buyer´s push form. Page 139 . Here buyers push with many different items can be created.Manual The quantity for distribution to each store can either be entered manually or through the Update lines feature which works the same way as in the cross docking process. Buyers Push from Menu When the buyers push form is entered from RETAIL HEADQUARTERS > PERIODIC > REPLENISHMENT >BUYERS PUSH the form contains a header grid. Unlike in the cross docking the transfer journal is not created until the Create transfer button is pushed. Lines can then be deleted at will.

Set Item number field to 0159 i. Step by Step . by using tools as the size/color/style curve for variants. He wants to make sure that the correct sizes are ordered. Lab 11. Click the New icon. the procurement manager needs to quickly place a purchase order for a thousand of men's sneakers. Click OK f. Click Lines tab The system has broken down the total quantity of 1000 down to each individual variant: Page 140 .Quick purchase order creation with a breakdown per size 1. In the lower pane. as determined in the size group.1 – Replenishment – Curves and Cross Docking Scenario 1 Chris. setting the accurate replenishment rules and cross docking as well as using the buyers push in correct way. Set Unit price to 2 k. The tools Retail Headquarters provides makes it easier to master this often complicated task. Click the New icon. Click Advanced button c. Set Quantity to 1000 j.Microsoft Dynamics® AX for Retail Training Manual Conclusion Replenishment rules are useful and necessary to keep your stores and warehouses in order. Retail headquarters > Periodic > Replenishment > Purchase order b. d. h. Select Vendor 000001_045 e. click Sum tab g. Create a new Purchase order a.

Close the infolog Page 141 . Create a cross docking a. In Distribution radio button group. Click OK f.Manual Scenario 2 In anticipation of the delivery of a thousand pairs of men's sneakers ordered above. according to existing replenishment rules. Chris wants to create a set of transfer orders to different stores. Open the previously created purchase order b.Create cross docking 1. select Replenishment rules e. In the upper pane click button Functions > Create cross docking c. Step by Step . Set Quantity to distribute field to 1000 d.

In the same purchase order click Posting > Packing slip b.Microsoft Dynamics® AX for Retail Training Manual 2. View cross docking a. In the same purchase order. Enter all in the Packing slip number field Page 142 . Processing cross docking a. Close the Planned cross docking form 3. in the upper pane click button Functions > Cross docking b.

Test Your Knowledge  Replenishment Question Which variants have the highest weight in the size/color/style curve as described here: The combination weigh is made up from the multiple of color. size and style group lines? _________________________ ( ) a. Click OK Now the system has automatically created transfer orders to the stores to distribute the ordered quantity. The most popular or common variant.Manual c. Page 143 .

Buyers push is used when a buyer wants to control the orders. Buyers push from Menu is only used for whole menus. ( ) b. Page 144 . The least popular or common variant. Buyers push with many different items (one line for each item) can be created when you use Buyers push from Item but lines will be displayed for each variant that the item has when you use Buyers push from Menu. Buyers push with many different items (one line for each item) can be created when you use Buyers push from Menu but lines will be displayed for each variant that the item has when you use Buyers push from Item. an example is if he or she wants to decide what is purchased and kept in a warehouse. Question In which cases are Replenishment rules used and when is Cross docking using Fixed quantity for all the better option? _______________________________________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ __________________________ Question What is the Buyers push used for? _________________________ ( ) a.Microsoft Dynamics® AX for Retail Training Manual ( ) b. ( ) c. Question How is Buyers push from Menu different from Buyers push from Item? _________________________ ( ) a. ( ) b. Buyers push is used to distribute items from a warehouse to the stores. not for items.

Data Distribution Basics The Table Distribution setup window is where the core configuration is made. you will learn how to:  Transfer data. using table distribution from tables to the specific locations. This allows the retailer to select exactly which data will be sent to each location. For a tree view the Tree control checkbox must be checked: Page 145 . If the network infrastructure is not able to handle the amount of data that is sent to each store without some sort of filtering. In this case the data distribution helps by reducing the amount of data that needs to be sent to each store. The distribution of data can be configured in detail – even down to individual records. To access the Table distribution form: RETAIL SCHEDULER >SETUP >TABLE DISTRIBUTION. A good example is if prices are not the same between stores and stores should not see each other’s prices.Manual CHAPTER 12: TABLE DISTRIBUTION Objectives After completing this chapter.  Use data distribution groups in Microsoft Dynamics AX for Retail Introduction The ability to select which data is sent to which locations is one of the key abilities of Microsoft Dynamics AX for Retail. In this window the hierarchy that is used to select how the data is distributed is created. In practice there are two main reasons why retailers use this feature: If data should be available selectively in each database.

Retail AX includes a logging mechanism that makes it possible to keep track of which records in the database have changed. the time and date when the change took place and so on. There are two types of actions in the system – Preactions and Actions.Microsoft Dynamics® AX for Retail Training Manual As stated above. This field tells us how the record should be distributed. The Actions contain one additional field which is the Location Group Filter. You can also think of this window as a list of rules which determine how the data is distributed. In order for that to happen you have to create a replication job for the table in question. But what happens if no rules are specified? In the case of no rules being specified in the Table Distribution setup window the system assumes that all data should be sent to all locations. Page 146 . Preactions are a subset of the Actions. In order to create Actions you need to run a conversion routine that converts Preactions to Actions. This conversion can be scheduled to happen automatically but it is also possible to run it manually. Just note that the contents of the table will not magically appear in the destination database. Note that this only refers to the distribution. the actual replication of the table is a different matter which is not covered here. So what does the distribution mechanism control then? The distribution mechanism controls how Actions are created in the systems. the purpose of the Table Distribution setup is to create a hierarchy which is used to distribute data to the different locations. Preactions are the default logging mechanism in the system. This means in short that if you do not specify how a table should be distributed. They are created each time you modify a table that is used by Retail AX. This is a very useful feature since it allows us to send only changed records to the destination locations – instead of the whole table. the system will distribute the table to all locations. The Preactions tell us which records have changed. So in addition to the information from the Preaction now it is also known where to send the actual record. which user changed the record.

since we do not have to specify the Data Distribution for each store. There are two options that are available for the distribution groups. The GroupsDistributionLocation option indicates that the subgroup was auto generated from the Distribution Location and will also contain a member marked as DistributionLocation. By grouping stores we make the task of assigning Data Distribution to records easier. but instead of assigning recipients we assign stores. Data Distribution Subgroups A data distribution subgroup is the second level in the distribution groups. The group can have one or more subgroups. The Default Group option can be assigned to one subgroup under each distribution group and will contain a list of all members that have been assigned to the distribution Group. This group sees to it that all stores are automatically added to the distribution system. Data Distribution Members A data distribution member is directly linked to the distribution locations. Only one distribution group may be assigned this option. The subgroup can have one or more members. Once the mail group has been created we can assign recipients to it. The NoFilter option is directly linked to the distribution group NoFilter option and as stated above will contain all Members in the Distribution Groups.Manual Data Distribution Groups in Retail AX Data Distribution Group Basics Data Distribution groups are mainly used to group the distribution locations of stores together. The DefaultGroup option is used in defining the default Group that will be used to initiate a newly created stores distribution group. Data Distribution groups are similar to mail groups. The NoFilter option is used in defining the Member list For ALL distribution groups and ALL distribution subgroups. Page 147 . by adding or removing distribution location. There are three options that are available for the distribution subgroups. The user is able to manipulate this list. Data Distribution Groups Data Distribution Groups A data distribution group consists of a group and a subgroup. but for a group of stores. The same goes for distribution groups. This list allows records to be sent to all receivers in the system.

The ability to specify sub locations for a specific Distribution Location allows us to include additional locations within a single Distribution Locations distribution structure. Retail Stores When creating a store it will inherit the distribution groups marked with default group. Distribution Locations have distribution groups and if set will result in the automatic creation of a subgroup and member for the specified location and in turn will receive an entry in the Distribution List. The Stores form will appear. For example we might have a Data Distribution Hierarchy that is structured around the retail store. You can access the Stores window by clicking RETAIL HEADQUARTERS>SETUP>STORES>STORES. Page 148 . This will result in the creation of a distribution location and it will receive the distribution group from the store resulting in the creation of subgroup/member and distribution list entry. Please refer to the user manual for more information. Please refer to the Data Distribution Configuration Quick Guide for more information. the sub locations allow us to specify all the POS terminals for our store which means that they will receive exactly the same data as the store itself but will not need to be a part of the distribution hierarchy structure.Microsoft Dynamics® AX for Retail Training Manual Data Distribution Locations A distribution location can be manually created by the user or auto generated by the creation of both Stores and POS Terminals and can be viewed as a location with its own database and it is here where the user will configure the database connection.

You can access the automatically created Distribution Location window by clicking SETUP>DISTRIBUTION LOCATION. The Distribution Location form will appear. The distribution location for this store has been created automatically by the system. Page 149 .Manual Here we can see that store S0001 has been created and the Distribution group initiated with the Data Distribution Groups “default group”.

This means that a Data Distribution Subgroup and Member have been created for the Distribution Location. The Distribution Subgroup form will appear. You can access the Distribution Group window by clicking RETAIL SCHEDULER>SETUP DISTRUBTION GROUPS. The Distribution Groups form will appear. Then you can finally access the Data Distribution Members window by clicking Member list. The Distribution Members form will appear. Page 150 . Then you can access the Data Distribution Subgroup window by clicking GROUP>SUBGROUPS.Microsoft Dynamics® AX for Retail Training Manual Here we can see that the distribution location has been created. with the distribution group initiated to that specified on the store.

Here we can see that the Distribution Locations Distribution Group and the auto generated Distribution Subgroup have been set in the Distribution List entry. The POS Terminal form will appear. Page 151 . The Distribution List window appears. then the Distribution Subgroup entry S0001 marked as Group is dist location and finally You can see that the Distribution Member entry S0001. Retail Terminals You can access the POS Terminals window by clicking RETAIL HEADQUARTERS>SETUP>STORES>POS TERMINALS.Manual You will notice that the Distribution Group entry STORES is marked as a Default group. In addition to the automatic creation of the Distribution Subgroup and Member the Distribution Location record receives a Distribution List entry for the newly created Subgroup and Member. You can access the Distribution List window by selecting the Distribution Location record and clicking SETUP>LOCATION DISTRIBUTION.

The distribution location for this terminal has been created automatically by the system. Here we can see that terminal 0410 has been created and assigned to store S0004. or only receipt header/footer. The Distribution Location form will appear. only filed definitions.Microsoft Dynamics® AX for Retail Training Manual The form contains various copy functions that allow you to copy the whole pos. You can access the automatically created Distribution Location form by clicking RETAIL SCHEDULER>DISTRIBUTION LOCATIONS. Page 152 .

The Retail Scheduler Parameters form will appear. You can specify how long the messages and logs will be kept on the Data deletion tab.Manual Scheduler Parameters You can access the scheduler parameters window by clicking RETAIL SCHEDULER>SETUP>PARAMETERS. Configuring Table Distribution First it is useful to revisit the first Table Distribution setup form shown earlier. Page 153 .

Microsoft Dynamics® AX for Retail Training Manual Table distribution is the hierarchical distribution scheme for the head-office database. the Product Posting Group table should be distributed to all distribution locations. Here the hierarchy with the Store (RBOStoreTable) table at the top is shown. For example. The Item table might have a more selective data distribution. You also define the parent-child relationships for the tables in the table distribution. The decision on how to distribute the data in a table depends on the purpose of the table. The level below the Store is the Store Group Members (RBOStoreGroupTrans) table. below that there is the Assortment (RBOAssortmentItemList) table and below the Assortment table a number of tables related to items in general. we only need to look through the Table distribution setup in order Page 154 . Note that the top node is DRMDistributionLocation (each store is a distribution location) and the Distribution type is set to By distribution groups But what does this mean? This hierarchy tells us how Actions will be created when converting Preactions to Actions. you specify the type of distribution that occurs. Since the only additional information contained in the Action is how the record should be distributed. depending on the selection of items in the stores. For each table included in the table distribution. below that is the Store Group (RBOStoreGroup).

Store-specific price definition 1. Step by Step . You will notice that the first entry is linked to the root node Price Group (PriceDiscGroup). for item 0093. There are a few fields here that are of interest. The Assortment (RBOAssortmentItemList) table can be linked to the Store Group Member (RBOStoreGroupTrans) table via the Store Id field which is common to both tables. So what happens if we change a table. signifying a price. And remember that if no entry for the table in question is found in the Table distribution setup we simply send it to all locations. For the default configuration PriceDiscGroup is set to All distribution locations and PriceDiscTable is set to By distribution groups. say the Trade Agreement (PriceDiscTable) table? First of all we get a Preaction telling us exactly which record in the Trade Agreement table has changed. During the conversion process the system looks up all entries of the Trade Agreement table and by looking at the figure above we can see that there are two entries. This data is stored in a table called Distribution List and is available for most tables in Retail AX – more on that later. notably the Linked actions on insert. What this does is that during the conversion of Preactions to Actions the system will also generate actions for each table lower in the hierarchy. Once we have climbed to the top of the hierarchy we expect to find information on how the table should be distributed. Lab 12. Determine how prices are distributed. What this means is that Trade Agreements assigned to customers or price groups are sent to all stores but Trade Agreements with Account Code All will be distributed to the specified locations. These fields are used to generate actions on tables that are below the table in the hierarchy. active only for store 10. the marketing manager for Adventure works decides to change a price in store 10 only. Linked actions on update and Linked actions on delete. because nearby competing store offers a discount for the same item. We also see that the second Trade Agreement table is as top node. Before we continue we need to take a look at how the tables in the hierarchy are linked together. it is possible to create multiple relations between two tables. Select Tree control checkbox Page 155 . The Store Group Member table can be linked to the Store Group (RBOStoreGroup) table via the Group Id which is common to both tables. But since we want to distribute the trade agreement selectively we need to convert the Trade Agreement Preaction to an Action. Scenario – Distribute the new item only to store 10 Peter. On the right side of the window on the General tab you will see numerous fields. a.Manual to figure that out. Retail scheduler> Setup > Table distribution b. Peter needs to set up a trade agreement.1 – Store-specific price change. In order for tables to be linked they need to have some sort of relation.

In the Account code field select All f. Set Price field to 25 g. Retail Headquarters > Common forms > Retail items b. Click the New icon i. Click the New icon e. Select a store-specific price record a. Click Trade agrmt. Click Setup > Groups to distribute to h.Microsoft Dynamics® AX for Retail Training Manual c. What does By distribution groups value mean? __________________________________________________________ d. Select item 0093 c. Close Table distribution form 2. > Sales price d. Create the following record Page 156 .

Sort the Preactions by number c. Close Groups to distribute form k.Manual j. Retail scheduler > Periodic > Actions > Preactions b. Verify that the last line is from PriceDiscTable d. Close Price (sales) form l. Close the Retail items form 3. h. Close Preactions form Retail scheduler > Periodic > Actions > Create actions Retail scheduler > Periodic > Actions Sort the actions by actions number Page 157 . Why did the change in PriceDiscTable create a Preaction? _______________________________________________ e. Investigate Preactions and create actions a. g. f.

00 i. Page 158 . Click Yes 5. Select job A-1040 c. Log into POS b. Click Functions > Run retail scheduler job directly d. Add item 0093 to sales transaction c. Retail Scheduler > Common forms > Scheduler jobs b. Verify that the price excluding sales tax is 25. Close Actions form 4.Microsoft Dynamics® AX for Retail Training Manual Validate that there is an action with PriceDiscTable and location filter 003±S0010 j. Validate the price on POS a. Replicate the changes. using A-1040 job a.

( ) b. which of this is correct on distribution groups? ( ) a. Question What do Preactions tell you? ________________ ( ) a. This will result in the creation of a distribution location and it will receive the distribution group from the store resulting in the creation of subgroup/member and distribution list entry. Question Can a group have more than one subgroup? ( ) a. The store will inherit the distribution groups marked with default group. which user changed the records. No ( ) c. You have to set distribution groups manually unless you have chosen the Automatically set up distribution group option. Page 159 . Which records have changes. You can find a field where you will set distribution groups and create a subgroup/member. That no data will be sent until it has been defined where it should go. That all data should be sent to all locations. It depends on how the system is configured. ( ) b. Which records have changes. Question When creating a store. Yes.Manual Test Your Knowledge  Table Distribution Question In case of no rules being specified in the Table Distribution setup window what does the system assume? ___________ ( ) a. What Actions to use ( ) b. which user changed the records but nothing more. ( ) b. ( ) c. the time and date when the change took place and any other information on the records changed that are available.

and consultants. For IT administrators. Manage orders 3. Initial setup by IT administrators 2. there are four main tasks in using Commerce Services: 1. there are three main setup steps: 1. It also downloads new data. It uploads data. Manage pricing rules 4. Configuration 3. shipments. and so on from Microsoft Dynamics AX to Commerce Services. and operations staff who will use Commerce Services. you will get a basic understanding of: o How to set up the Commerce Services o How to use the Commerce Services Introduction Commerce Services Connector enables data exchange between Microsoft Dynamics AX and Commerce Services to support e-commerce. such as orders. from Commerce Services to Microsoft Dynamics AX. such as inventory items.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 13: COMMERCE SERVICES Objective After completing this chapter. Manage taxes Setting up Commerce Service Page 160 . system integrators. trade agreement pricing. Synchronize data 2. marketing. tax codes. Upload inventory data For the sales.

o   3. Upload inventory data Click RETAIL HEADQUARTERS > ITEMS > COMMERCE SERVICES> ONLINE ITEM LIST. A new customer creates a new customer belonging to the specified customer group. Click Setup Account Online. 2. Initial setup Click RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > ACCOUNT SETUP. The type of customer can be one-time or new. o Item preferences Warehouse and site selections determine the warehouse or site on the downloaded sales orders. Order preferences The selected Terms of delivery are applied to downloaded orders. A one-time customer uses the one-time Customer template in Microsoft Dynamics AX. The order created from an online store will use the selected site and warehouse and include the necessary inventory updates. Enter your windows live ID and password. Use the online item list to select the items to upload to Commerce Services. and follow the instructions to complete the setup. Page 161 . The options include: o o Item – Select a single item to upload.Manual      1. Specify the following settings. Special group – Select a special group to upload. Configuration Click RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > CONFIGURATION.

Manage pricing rules 4. All – All items are uploaded. Manage taxes Most of the features mentioned above can be accessed via RETAIL HEADQUARTERS > ITEMS. Note Items removed from the online item list will not be explicitly deleted from Commerce Services. Not Supported: Unit conversion is not currently supported. Synchronize data 2. All items belonging to the group are uploaded.Microsoft Dynamics® AX for Retail Training Manual o o o Retail group – Select a single retail group to upload. The quantity on hand reflects all sites and warehouses. Variant data (with a maximum of five dimensions) can be synchronized as required. Supported: All storage dimensions are supported. Only sites and warehouses can be specified as mandatory. Manage orders 3. Using Commerce Service There are four main tasks in using Commerce Services: 1. Retail department – All items belonging to the retail department are uploaded. Page 162 . This is specific to retail. Item deletion can be performed via upload running the job for complete data synchronization. This is specific to retail. then click on the Commerce Service button on the ribbon. Items with units of measure that are consistent across purchase and sale are supported.

Go to RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > PRICING. six jobs can be set up to automatically synchronize data: 1) Commerce Services inventory synchronization 2) Commerce Services trade agreement synchronization 3) Commerce Services online order upload 4) Commerce Services online order download 5) Commerce Services configuration upload 6) Commerce Services configuration download Manage orders Online orders are created in Commerce Services and downloaded to Microsoft Dynamics AX. Upload these pricing rules to Commerce Services to calculate the final price of items based on the uploaded set of pricing rules. and dimension groups.the batch job. 1. Once an order is downloaded.Manual Synchronize data Commerce Services provides four types of synchronization either on demand or via batch jobs. For every online store that the company is signed up for. Synchronize orders: orders and related data. “Commerce Services complete data synchronization” synchronizes all data. Automatic scheduled synchronization is recommended for periodic synchronization. updating or inserting new data in Commerce Services. Synchronize all data . dimensions. Go to RETAIL HEADQUARTERS > ITEMS > COMMERCE SERVICES > SYNCHRONIZE: 1. 2. Go to ACCOUNTS RECEIVABLE > SALES ORDERS to view the orders. such as shipping options. 4.  Confirmed  Shipped  Partially Shipped Manage pricing rules You can setup pricing rules In Microsoft Dynamics AX for Retail corresponding to specific online stores. pricing rules. 2. all updates to the order are made from within Microsoft Dynamics AX for Retail. Order status can be one of the following:  Open. shipments. such as tax codes. and order status. then uploaded to Commerce Services. Go to BASIC > INQUIRIES > BATCH JOBS to view batch jobs: 3. Automatic scheduled synchronization After the initial synchronization. Set up pricing rules applicable to the online store only here. specify the following: Page 163 . Synchronize items: items and related data.

Microsoft Dynamics® AX for Retail Training Manual     Price Group Line discount Multi-line discount Total discount Manage sales tax Tax codes. based on that tax group. a) True b) False Question What can you use Commerce Service for? a) Synchronize data b) Manage orders c) Manage pricing rules d) Manage taxes e) All of the above Page 164 . tax groups. Test Your Knowledge – Commerce Services Question Items removed from the online item list will be deleted from the Commerce Services. An order downloaded to Microsoft Dynamics AX contains a reference to the tax group that was applied in Commerce Services and is then recomputed by Microsoft Dynamics AX. and item-specific tax codes from Microsoft Dynamics AX are uploaded to Commerce Services.

Doing this might help you to determine why certain batches did not post during statement posting. Retail Headquarters adds to your ability to extract accurate sales information by providing numerous statistical windows and reports that build on statistic tables. which enables the analysis of the sales flow throughout the day. This can help to determine which items or variants are selling best and which stores.Manual CHAPTER 14: REPORTS Objectives After completing this chapter. 1. View POS batches and Z reports You can use the POS batches form to look up the closed batches that have replicated from the store to the head office. and transactions from the registers. In addition to this. sales by item and store can be displayed in graphical format. item value entries. You can also find additional sales reports on the Enterprise Portal. You can also use this feature to look up previous Z reports. Inquiries Inquiries are available for most record types by clicking the Inquiries button in the form you are working in. Click RETAIL HEADQUARTERS > COMMON FORMS > POS BATCHES. Transaction and statistics-level reporting can also be generated on a time basis. Batches have unique numbers and are associated with specific terminals. Page 165 . you will:  Be able to view online analysis (inquiries)  Know where to access batch reports Introduction Retail Headquarters provides online analysis called inquiries and reports. registers. both of which support filtering and sorting. The following inquiries are available in the Retail Headquarters module:  POS batches and Z reports  Posted statements  Transactions  Retail sales  Credit vouchers  Loyalty cards  X reports  All discounts You can also access inquiries by going to HEADQUARTERS > INQUIRIES. and staff are performing best.

Microsoft Dynamics® AX for Retail Training Manual
2. Fill out the following fields to filter the list:     Store number Terminal number Batch from date Batch to date

3. To view details for a batch: select the batch and click the Details tab. 4. To view the Z report for a batch: select the batch, click FUNCTIONS > Z-REPORT. 5. To view the transactions included in a batch: select the batch, click Inquiry, and then click the transactions option.

View posted statements
Go to RETAIL HEADQUARTERS > INQUIRIES > POSTED STATEMENTS The Statements journal form displays a list of all posted statements and statement lines, with one statement line per tender type per register. You can navigate to a list of transactions associated with any statement or statement line, or to the vouchers included in the sales orders for each statement.   Click the column headers to sort the inquiry. Click the filter buttons in the toolbar to filter data based on any field in the header or line on the form. For example, filter the upper pane for a particular store, and then filter the lower pane by a particular terminal.

View transactions
You can view a list of transactions in either of the following ways: For all statements – go to RETAIL HEADQUARTERS > INQUIRIES > TRANSACTIONS. For a specific statement – on the Statement journal form, click Inquiries, and then click Transactions.    Click the filter buttons on the toolbar to turn the inquiry filters on an off. To filter the list by posted or unposted transactions, use the filter in the Entry status column. To view a linked sale, payment, or infocode transaction associated with any transaction, select the transaction, click Transactions, and then select an option.

View retail sales
Go to RETAIL HEADQUARTERS >INQUIRIES > RETAIL SALES. The Retail form displays a list of sales transactions that can be performed at a register. Retail Headquarters retrieves records based on the date range, time range, retail department, retail group, and item number.

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 You configure the parameters to view the transactions that you want, for example, to view only posted or open transactions. To view the on-hand availability of an item, the inventory transactions pertaining to the line, and lot inquiries, select an item, click Inventory, and then select an option.

View issued credit vouchers
Go to RETAIL HEADQUARTERS > INQUIRIES > CREDIT VOUCHERS. The Credit voucher table displays a list of transactions of credit vouchers, which can be filtered by issue date range and applied date range using the query groups provided on the form. If the credit voucher has been redeemed, (on the Applied tab) the Applied check box is selected, and the (Applied) Amount, Applied date, and Applied time columns are updated accordingly. Clicking the Print button to print a report containing the data displayed on the screen.

View loyalty cards and transactions
Go to Click RETAIL HEADQUARTERS > INQUIRIES > LOYALTY CARDS. The Loyalty cards form displays inquiries about issued loyalty cards and the transactions linked to them. The form displays issued card numbers in the upper pane and transactions related to each card in the lower pane.

View all discounts
Go to RETAIL HEADQUARTERS > INQUIRIES > ALL DISCOUNTS. The Discounts form displays details of all promotional offers created in Retail Headquarters. Select the Active discounts check box, to display only those offers that are currently applicable.

Reports
View the discount offer report
Go to Retail Headquarters > Reports > Discount offer. The Discount offer dialog box generates reports displaying the details of each discount offer, including the offer number and description, price group, and the starting date of the offer. Items covered in the offer are displayed with their on-hand quantity and pricing details.

View the end of life cycle report
Go to Retail Headquarters > Reports > End of life cycle. The End of life cycle report displays items that have a season code attached to them. A season is used to group items together for merchandising purposes. A season has a starting date and an ending date. Seasons are used to define item life cycles. This report displays the number of days left before the season ends or the end date of the season for each item.

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Lab 14.1 – Getting list of items which are about to get obsolete
Scenario – Track end of lifecycle items
Peter, the marketing manager, decides to implement season reporting in Adventure works. Peter needs to set up seasons and attach them to items. That will give him an ability to run the end of life cycle report.

Step by Step - Season creation and reporting
1. Create a new season. a. Retail headquarters > Setup > Item > Season b. Click the New icon. c. Create the following record

d. Close the Season form 2. Assign a season for an item a. Retail headquarters > Common forms > Retail items b. Select item 0159 c. Click Fashion tab d. In Season field, select 2011Spring e. Click the Save icon f. Click Yes to update the life from and to dates g. Close Retail items form 3. Run end of life reporting a. Retail headquarters > Reports > End of lifecycle b. Set Date from field to 1/1/2011 c. Click OK to run the report

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Test Your Knowledge – Reports
Question
How can you access Inquiries In Microsoft Dynamics AX for Retail? a) Via buttons on transactions b) Go to menu path HEADQUARTERS > INQUIRIES c) Both a & b

Question
Where can you find reports In Microsoft Dynamics AX for Retail? a) Inquiries In Microsoft Dynamics AX for Retail b) Reports at Retail Headquarters c) Enterprise Portal d) All of the above

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CHAPTER 15: ENTERPRISE PORTAL
Objectives
After completing this chapter, you will:  Learn how to set up Enterprise Portal profiles and users  Know how to map users to the appropriate reports  Be able to view reports at AX Enterprise Portal  Understand how to schedule batch jobs for EP reports

Introduction
Enterprise Portal allows role tailored access to back office functionality otherwise only available in Microsoft Dynamics AX for Retail desktop client. It is available not only at HQ on the intranet but also for external (internet) users. You can access key information and functionality at headquarters. In addition at the store you can view reports and statistics to measure your stores performance, shipment, customer services etc. Here are the steps to take to set up enterprise portal reports:  Import the retail user profiles from AOT  Map the user to the retail user profiles  Assign store to user for each retail user profile.  Schedule batch jobs for EP reports (as needed) For additional details, refer to the Enterprise Portal Retail User’s Guide.

Set up Enterprise Portal profiles and users
In order to use Enterprise Portal, you must first set up user profiles for the employees who will access Enterprise Portal. These profiles define each user's role and specify the store information that the user will have access to. Setting up Enterprise Portal profiles and users involves the following tasks:  Import the retail user profiles.  Add users to the retail user profiles.  Assign stores to the users for each retail profile. You can also view the Role Center for each profile.

Import the Retail User Profiles

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Press CTRL+N to add a store to the list. 4. and then click Assign Stores. however in most cases a user will likely to be assigned to one store. Assign Users to the Retail User profiles 1. and then select the users that you want. 3. and then click the Users tab. Click Add User or Bulk Add User. 1. and then click OK. Select a retail user profile. Click Administration > Setup > User profiles. Select a retail user profile. 2. Page 171 . and then select the store in the Store number field. Click Administration > Setup > User profiles. 3. Assign Stores to the Users for Each Retail profile When you assign a store to a user. 4. 2. Repeat step 4 for any other stores that this user should have access to. You can assign multiple stores to a user. Retail Store Associate. 1. 2. you must set up a Microsoft Dynamics AX user account for each employee who should have access to Enterprise Portal. Click Import.Manual Before you can complete this procedure. 3. Select the check boxes for the profiles that you want to import. you need to import only the three retail profiles: Retail Headquarters User. Repeat steps 2 and 3 for the other retail user profiles. and Retail Store Manager. you allow the user to access information for that store in Enterprise Portal. Select a user. Click Administration > Setup > User profiles. Note: If you have imported user profiles previously. 5. and then click Import from AOT.

Select the retail user profile that you want. 3. Click Retail Headquarters > Setup > Reporting batch jobs. Things to watch out during the setup of Enterprise Portal reports:  For the Enterprise Portal reports to work SQL Server Reporting Services must be installed and the batch server configuration must be completed. Repeat steps 2 through 5 for the other users assigned to the three retail profiles. 2. Click Recurrence to set the interval you would like to the jobs to run. Click View Role Center. Page 172 . Enterprise Portal Reports The following HQ reports are available on the Enterprise Portal:  Sales by hour  Sales by staff  Sales by item hierarchy  Sales performance  Year-to-year sales data These reports are updated by using the standard batch framework in Microsoft Dynamics AX. 1. you must set up the reporting batch jobs that are used to generate these reports. View the Role Center for a Retail User Profile 1. Click the report scheduler job that you want to set up.  A batch job is not needed for the year-to-year sales data report.Microsoft Dynamics® AX for Retail Training Manual 6. 2. In Retail Headquarters. Click Administration > Setup > User profiles. Check Batch processing and fill in Batch group.

Manual
 You can view the Enterprise Portal reports for each user profile by viewing the retail Role Centers from within Retail Headquarters. For more information, see Set up Enterprise Portals profiles and users.

Store Inventory at Enterprise Portal for Store
Stock count
Enterprise Portal can be used for both basic stock count initiated by a store or schedule stock count imitated at the head office. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Stock counts. Enterprise Portal displays a list of open and scheduled stock counts. 3. Click New to create a new stock count, or double-click an open or scheduled stock count. Enterprise Portal displays the Stock count form. 4. In the Reference number box, type a reference number for the stock count. 5. In the Store inventory ID box, type the store’s ID number. 6. In the Type box, select Stock count. 7. In the Worksheet mask box, select the worksheet mask for the stock count. 8. In the Staff box, select your name. 9. Do one of the following: o Scan an item. o Click Look up, and then select the item. o In the Item number or bar code box, type the item number. 10. In the Quantity box, type the item’s quantity. 11. If the item is a variant, select dimensions in the Size, Color, Style, and Configuration boxes, as necessary. 12. Click Add. 13. Repeat the previous steps for the items that you want to count. 14. When you have finished adding items to the stock count, click Submit to send the stock count to Retail Headquarters.

Receiving
You can receive inventory from a purchase order or incoming transfer order at the Enterprise Portal. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Receiving. Enterprise Portal displays a list of receiving documents. 3. Double-click the receiving document that you want. 4. The Order number box displays the number of the order. 5. The Store inventory ID box displays the store number. 6. In the Staff box, select a staff member. 7. Select an item listed on the order. 8. In the Quantity column, type the item’s quantity.

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9. Click Add. 10. Repeat the previous steps for the items that you want to receive. 11. When you have finished receiving items, click Submit to send the completed receiving document to Retail Headquarters.

Picking
You can use Enterprise Portal to complete outgoing transfer orders and pick merchandise for them. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Picking. Enterprise Portal displays a list of picking documents. 3. Double-click a picking document. Enterprise Portal displays the Picking form. 4. The Order number box displays the number of the transfer order. 5. In the Store inventory ID box, type the store’s ID number. 6. The Type box displays the type of order. 7. In the Staff box, select a staff member. 8. Select an item listed on the order. 9. In the Quantity box, type the item’s quantity. 10. Click Add. 11. Repeat steps 8 through 10 for the items that you want to pick. 12. When you have finished picking items for the transfer order, click Submit to send the picking document to Retail Headquarters.

Lab 15.1 – Setting Up an Art Gallery and Store
Scenario – receiving a purchase order at the store
Chris, the procurement manager creates a direct delivery purchase order for store 10. Herbert, the warehouse manager at adventure works needs to receive a purchase order, addressed for Store 10 via Enterprise portal.

Step by Step - Purchase order creation and receiving
1. Create a purchase order for store 10. a. Retail headquarters > Periodic > Replenishment > Purchase order b. Click the New icon c. Select 000001_045 in the Vendor account field, click OK to create the PO header d. Click Address tab e. Set field Warehouse to Store 10 f. Click the Save icon

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g. h. i. j. In the lower pane, set field Item number to 0001 Set Quantity to 100 Set Unit price to 5 Click the Save icon

k. Click Functions > Create store inventory document

l. Click OK m. Close the Purchase order form 2. Receive the purchase order at the store via Enterprise portal a. Launch Internet explorer. Store 10 portal should open.

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b. c. d. e.

Click Receiving link in the left navigation pane Select the purchase order that you've just created Click Actions > Edit receiving list Set Store Inventory ID to 1001

f.

Click OK

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g. Click the Store order number of the purchase order h. Set Received field to 100 i. Click the checkbox icon next to the Received field

j. Click Submit button k. Close Internet Explorer window 3. Process the receiving transaction in Retail inventory a. In Microsoft Dynamics AX for Retail: Retail store inventory > Inquiries > Import Log b. Click Functions > Process log c. Click OK d. Close the Import Log form e. Retail store inventory > Journals > Receiving > Retail receiving

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Verify that the Purchase order Status is Received a. Close the Retail Receiving form 4. Click Functions > Post h. you need to a) Set up EP profiles and users b) Map users to the profiles c) Set up batch jobs d) a & b Page 178 .Microsoft Dynamics® AX for Retail Training Manual f. Retail Headquarters > Periodic > Replenishment > Purchase order Test Your Knowledge – Enterprise Portal Question What are some of the benefits of using Enterprise Portal? a) Back office info available via a browser b) Perform store inventories c) Timely reports d) All of the above Question Before you can use Enterprise Portal. Click Functions > Validate g.

Manual Question List some of the reports available on the Enterprise Portal: _____________________________________________________ Question What are the store inventory tasks can you perform on Enterprise Portal? a) Perform a Stock Count b) Receiving a Purchase Order c) Picking d) All of the above Page 179 .

Fiscal document type field . Click Administration > Periodic > Fiscal books > Job Manager. such as Retail. and then click Next. select Fiscal Book/SPED Fiscal. Z Report data. fill in the CFOP field with 5. Type a name for the job. 1. c. and then click Next. Cupom fiscal lines. In addition to the check boxes for any other information that you want to send.select the posting fiscal document type created in step 1. confirm that the correct Default type of establishment has been selected for retail customers. Set up special fiscal document types for retail transactions: Go to Basic > Setup > Brazil > Fiscal document types.  Posting tab. 2. and then click Next to complete the wizard. Page 180 .  General tab. In the Fiscal group field. Click New to open the Fiscal Books Integration Wizard. and Nota fiscal lines check boxes.  Posting tab. 3. d.102.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 16: LOCALE SPECIFIC FEATURES In the chapter you will learn about local specific features implemented in the GLS-CONS and GLS-EE layers. Set up Retail HQ parameters: Go to RETAIL HEADQUARTERS > SETUP > PARAMETERS. select the ECF Master data. e. b. Fiscal Books Fiscal Books are only applicable for Brazil. Set up a fiscal books job for reporting sales information: a.

6. d. fill in the CFOP field with 5.Fiscal Books 4. Set up special fiscal document types for retail transactions: Go to Basic > Setup > Brazil > Fiscal document types. China. and then click Next. Regulatory requirements in several of these locales require merchants to report taxation and sales data to agencies in a secure method. Z Report data. and then click Next to complete the wizard. b. and then click Next. Page 181 . Integrations to fiscal devices are country specific and partner driven. Type a name for the job. Brazil . c.select the posting fiscal document type created in step 1. select Fiscal Book/SPED Fiscal. Fiscal document type field .  Posting tab. GLS-CONS The GLS-CONS layer includes features for these countries: Brazil. confirm that the correct Default type of establishment has been selected for retail customers. Set up Retail HQ parameters: Go to RETAIL HEADQUARTERS > SETUP > PARAMETERS.  General tab. such as Retail. 5. select the ECF Master data. Click Administration > Periodic > Fiscal books > Job Manager. Cupom fiscal lines. and Nota fiscal lines check boxes. e. In addition to the check boxes for any other information that you want to send.102. India and Japan. Click New to open the Fiscal Books Integration Wizard.  Posting tab. In the Fiscal group field. Set up a fiscal books job for reporting sales information: a.Manual Fiscal Framework ‘Fiscal framework’ refers to extensibility and testing work required to ensure that POS supports fiscal requirements in various locales included in R2 localization efforts. The exception to this is Brazil where the fiscal printer integration is provided due to local software publisher requirements.

the Transaction text field is used for manual verification and for legal accounting reports/files. On the Retail headquarters parameter. Page 182 . the establishment field is visible only for Brazil on the Retail headquarters parameters configuration. in retail headquarters the store needs to have country set to Brazil first. Brazil – Type of Establishment As mentioned in the Fiscal Books section. Brazil – Transaction Text GO TO RETAIL HEADQUARTERS> SETUP  PARAMETER.Microsoft Dynamics® AX for Retail Training Manual Brazil – Address Format On customer address. under Concessions tab. compared to those in the SYS layer:  Number  Complement  Neighborhood (District) In order to see these fields on POS. these additional fields are available for Brazil.

On the Retail headquarters parameter. These fields are visible when the Activate stock transfer parameter option is enabled in the Inventory parameters form (Inventory management > Setup > Parameters. there are fields available only for India: Under Replenishment you will see Default transfer type and Default price type.Manual India – Stock Transfer GO TO RETAIL HEADQUARTERS> SETUP  PARAMETER. Page 183 . which can be used to set the defaults in Buyer’s Push and Cross-docking.

It controls how inventory transactions are posted. Correspondence of accounts Correspondence of accounts is supported during posting. Inventory profiles To set a default inventory profile for a store. This setting is on the Retail tab in the Warehouses form. in-store cash transactions post through slip journals. To enable this feature.    Page 184 .Microsoft Dynamics® AX for Retail Training Manual GLS-EE GLS-EE layer contains features for the following countries:  Russia  Czech Republic  Estonia  Latvia  Poland  Lithuania  Hungary These local features are available as prerequisites to the end of day procedure (statements): Russia: Cash management To support cash management accounting. set up cash tender types by selecting Petty cash in the Account type field on the Posting tab of the Tender type form. select the inventory profile for the warehouse associated with the store.

Button Grids Page 185 . totals box and five different button grids. item id. The components that are always used are the receipt component and the number entry (barcode. In Part II there will be explanations on how to set up communications between Microsoft Dynamics AX for Retail and Retail POS by using both the Microsoft Dynamics AX for Retail Store Connect and Microsoft Dynamics AX for Retail POS Retail Transaction Service and how to test the communications to make sure they work. message box. Introduction Part I of this document will go through the different components that can be used to design a Till layout for the Retail POS as well as pre-defined printouts. Retail POS Toolbox which comes with the Microsoft Dynamics AX for Retail. position of terminal within store and staff privileges. Some troubleshooting will also be included. STORE CONNECT & TRANSACTION SERVICE Objectives After completing this chapter. Other optional components are the logo box. you will:     Understand how to work with the Retail POS layout Get an overview over the connections for AX for Retail and Retail POS Learn about the POS Scheduler jobs Understand basics of Retail Transaction Service. customer information box.Manual CHAPTER 17: RETAIL POS. To go through the demonstrations in this document the following is necessary:   Dynamics Client with Microsoft Dynamics AX for Retail. PART I: POS layout and receipt design The POS layout consists of different components that can be used to create different layouts depending on stores. any other number value) component. In Part III the scheduler jobs used to replicate the data between the systems will be explained.

when “Void” button is selected a selection of the different type of void operations are displayed i. void transaction. Create a Button Grid To create a new Button Grid follow these steps: 1. PLU buttons (specific items). any number of your choice. “Coffee”. 3.e.Microsoft Dynamics® AX for Retail Training Manual Button grids can be created for a variety of purposes. Create a new button grid by clicking CTRL+N. void payment. and enter a Name for the Button Grid. “Void” and when the “Bread” button is selected a new submenu with different types of breads that are available in the store are displayed. Button grids are also useful to group together different items and/or operations for instance a button grid has buttons for “Bread”. 4. available payment types. An empty Button grid design form appears. operations available to the user logged on. void item. Enter a Button Grid ID. 5. Page 186 . Click RETAIL HEADQUARTERS> SETUP> POS > RETAIL POS > BUTTON GRID 2. Click the Designer button.

Button properties This is a window in which you can configure the look and purpose of the button. The Button properties window prompts for this information where it is needed. If you right-click on a button in the Button grid design form. Buttons can perform many different actions and for many of them you need to add information. and select Button properties you will see the following form.Manual 6. Configure button. Click on the New design button and select how many buttons you wish to place in the Button grid. displayed: Page 187 .

Images Click RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>IMAGES A list of all images already added to the system will be displayd. If a picture is added to be button the button text will not be displayed on the button. To see a preview of the image select the picture id. logo box (in POS layout) can be entered here prior to creating the buttons and/or layouts. Images can also be added to the image list while creating the buttons and layouts. If you use the tab you have to be familiar with the number codes for pictures and colors. Page 188 . Right-clicking each button offers a more visual way than the Button properties tab. If needed additional images can be added through the dialog.Microsoft Dynamics® AX for Retail Training Manual It is also possible to change the button color and font the same way. At the other hand on the tab all properties can be selected at the same time and saved. All pictures that can later be added to a button. Select picture The Select picture button will open a window containing all the images that have already been entered in the system.

but by using submenus you can create and display an unlimited number of button grids. Also bear in mind when designing the POS that when started it can initially display five button grids at most. The most common purposes of button grids are the following:      Action buttons. give discounts. Select the relevant grid and click on the Designer button. that is buttons that can display two different types of submenus when clicked Submenus.Manual Each picture has a number code that can be accessed simply by selecting a number on the Button properties tab in the Button grid design form. such as item operations. Button grids can serve different purposes and it is a good idea to group together buttons with similar properties in one button grid. Change Existing Button Grid To change an existing Button grid follow these guidelines. return goods Payment buttons Sales buttons Top menu. that is a popup menu or a submenu Page 189 .

Sales Button A Sales button is a button that directly sells a particular item. You can scroll up and down in the list by using the buttons to the right in the window and/or search for a text-string...] button beside the textbox marked Barcode. he can simply click in the relevant column in the list. Selecting Items Select ItemSale in the Action lookup to create a Sales button. This will move the search area to that column.Microsoft Dynamics® AX for Retail Training Manual All these button grids must be created and then they are grouped together when the POS design is created. Page 190 . This will open up a window where you can search for items. but should the user wish to Item number or Item group. Depending on configuration in fuctionality profile the button will always sell one unit of the item and each click on the button will add another unit of the item to the number of items sold. This allows you to select the item that the button is supposed to sell by clicking on the [. By default the system searches by Item name. The images below displays different types of button grids.

In case there are more than one barcodes representing the item. a window displaying all the barcodes will appear and the user must select one of them. These tender types must be configured in Microsoft Dynamics AX for Retail. When you have located the item you searched for. and you must also select the tender types that should be available in each store. Pay Currency – Opens a window where the user can select from the currencies that have been set up Pay Customer Account – Opens a window where the user can select Customer and Amount Pay Giftcard – Opens a window where the user can type in a gift card number Pay Credit memo – Opens a window where the user can type in a credit memo number. For a payment button to function correctly. To go to Tender types setup click on: RETAIL HEADQUARTERS>SETUP>TENDER TYPES>TENDER TYPES and/or RETAIL HEADQUARTERS>SETUP>STORE>STORES>SETUP>TENDER TYPES. Payment buttons In order to create Payment buttons you must select the relevant Tender type in the Action lookup list. No window opened Pay Cheque – Opens a window prompting for information and a check can be printed Pay Corporate Card – Opens up the Pay Card payment window. Example: If you look for the string Cat Food it is sufficient to enter Cat and all items containing this text will be displayed in the search results. click on Select or double-click the item name in order to select it. Page 191 .Manual The search window will look for all strings that contain the text that was entered so it is not necessary to enter an asterisk (*) if you are only looking for a part of a string. To return to the full item list you click on the Enter button with the search string field empty. the tender type to use must be selected.          Pay Card – Opens a window that prompts for information about the card to be used for payment Pay Cash – Opens a window where the user can enter the amount to be paid Pay Cash Quick – The customer pays with the exact amount.

Microsoft Dynamics® AX for Retail Training Manual

When Payment buttons are created, you must select the Payment method to use for each button in the Menu lookup.

Action buttons
It is possible to choose many different actions to display on the POS. You can control the access to these actions by means of differing user rights.

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Below you will find a few different actions and instructions on how to create buttons to control them. You can view a complete list of available actions and further information on each in Appendix A. Examples of actions that can be set up are:           Clear Qty Customer Account Deposit Declare Start Amount Item Comment Line Discount Amount Price Check Price Override Return Item Total Discount Percent Void Item

Menus
There are two different Actions that work with a Button grid: Popup menu and Submenu. When you create a design for the POS, you must decide in which cases it is better to use a Popup menu and where a Submenu would be preferable.

Popup Menu
The Popup menu is a menu that appears as a new window on the POS. When you click a button, this window is closed immediately. If the you want to cancel the action, you can close the Button grid by clicking the Exit button that is automatically added to the grid when it appears.

To Set Up a Popup Menu Button:

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  Create the Button grid that you want to appear when the Popup menu button appears. Click the Designer button. Right-click a button in the popup Button grid, select the option Button properties and get the Configure button form. There you will find the Action dropdown list. Select the Popup menu from that list.

The Menu lookup will now appear displaying a list of all the Button grids that have been created. Select from the list the one you want to appear when clicking the button.

Click Confirm.

Submenu
Submenu is a menu that comes on top of the Button grid and stays visible until the user clicks the button Home, which is automatically added when the Menu is displayed.

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Submenu Button Setup:     Create the Button grid that you want to appear when the Submenu menu button appears. Then the Designer button, is clicked. Right-click a button and select Submenu from the Action lookup. The Menu lookup will now appear, containing a list of all the Button grids that have been created. Select from the list the one you want to appear when clicking the button. Click on Confirm.

POS Design
Once you have created all the Button grids that you want to use on the POS, you can start working on the POS design. Click RETAIL HEADQUARTERS > SETUP> POS > RETAIL POS >TILL LAYOUT Pre-configured till layouts are displayed. To create a new design:  Click CTRL+N to add a new line  Enter a number in the Layout id field (any number of your choice)  Select a name for the layout o The size of the POS depends on the resolution of the screen used on the POS. Type in one of those screen resolutions: o 1600x1200 o 1600x1024 o 1280x1024 o 1280x768 o 1240x1024 o 1152x864 o 1024x768 o 800x600  Select 1 – 5 Button grids that should appear when the POS is started.  Click on the Designer button. An empty Till layout designer will now appear. In order to start the design click on the Design mode button. This opens a window (Customization, see screenshot below), which contains all the different grids that can be used to create the POS. Select one line from the Customization window and drag it into the layout window.

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Example: Click on the line named Receipt and drag it into the design window . Note that the Receipt line is no longer in the Customization window. The window should look like the one below:

Now, select a line named ButtonGrid1. By selecting this line, you insert the Button grid that was chosen for the Button grid1 field when creating the design (in the Till Layout window). Note when you move the mouse over the design window and go to the edge of the receipt, a thick black line appears and when you release the mouse button where the line is located, the Button grid will appear there. Once the Button grid has appeared in the design window, you can change its size. Note that you can only change the size of the Button grid horizontally, not at the top or bottom. In order to reduce the size at the top or bottom you need to place another grid above or below it.

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Numpad – Entry of numbers. close the Customization window and click on the Save button. Once you have created the design. As mentioned before it is possible to create different designs.Manual Thus you can transfer the different grids onto the POS and move them about at will. Page 197 . ButtonGrid1 – 5: The Button grids that were created and selected to appear at POS startup. To remove a grid from the design window you must click in the grid and drag it into the Customization window. Logo – An image box that displays the company´s logo. right-click in it and choose Select picture. then the POS and finally the store. When the POS is started it first examines whether the staff member who logged on has a specific design assigned to him. staff member or store. Message – A window that displays messages. Totals – A window that displays totals. It is also possible to assign a specific design to a certain POS. To insert an image in the Logo box. The following options are available in the Customization window for selection:       Customer – Select a customer and view information about a selected customer.

Microsoft Dynamics® AX for Retail Training Manual To edit receipt layouts perform the following steps: Retail headquarters > Setup > POS > Retail POS > Form layout Click Designer button Header design will be automatically selected: To edit the lines of the receipt. Page 198 . click Lines in the left navigation pane.

Manual Page 199 .

Set Text on button to Adult BMX helmet j. k. Set Columns to 5 f. Set Item to Item Sale h. decides to create a quick menu for a POS that is located near a helmet stand. Set Button Grid ID to 99 d. Retail headquarters > Setup > POS > Retail POS > Button grid b. Create a new button grid and assign items to its buttons a. Click Designer Button i. the store manager. Set Name to Helmets e. click Confirm Repeat steps f-i for all the items you want on the grid Close Button grid design form Close Button grid form Page 200 . She needs to create a new button grid and attach helmet items to buttons Step by Step .Microsoft Dynamics® AX for Retail Training Manual Lab 17. l. Right-click a button and select Button properties g. m. Set Bar code field to 0023 i. Click New design ii. Set Rows to 1 iii.New button grid 1. Click the New icon c.1 – Setting Up a new button grid for quick sale Scenario – New button grid Megan.

Although the Business Connector. It is recommended for the first installation (preferably a test environment) to do it this way as it eliminates any network problems that could possibly arise. the following needs to be installed or checked. . Make sure that the server computer meets the requirements for the Dynamics AX installation as described by Microsoft. Server   Standard Dynamics AX 2009 installation on a server. for the purpose of this manual these applications will be set up on the same server. Retail Store Connect and Retail Transaction Service do not have to be on the same server as the Microsoft Dynamics AX for Retail system.NET Business Connector installed on same server. . Use setup and deployment guide for full instructions. Connections: Requirements Before starting. Connections: System overview Page 201 .Manual PART II: Connecting Microsoft Dynamics AX for Retail Headquarters and RetailPOS This section will start with a short description of each component that is needed for this to work properly.

The data dictionary in Microsoft Dynamics AX for Retail mirrors the table structure in the Retail POS database so mapping data between the two systems is quite easy. This enables access to data within Microsoft Dynamics AX from external programs such as Retail Store Connect and Transaction Service. The Store Connect optimizes this process by extracting the dataset only once from the database and sending out multiple copies as needed. Business Connector The Business Connector acts as a Microsoft AX Client but without a user interface.Microsoft Dynamics® AX for Retail Training Manual AX for Retail Business Connector Store Connect AX for Retail Database Retail Transaction Service Retail POS Terminal Retail POS Retail POS Database Store Connect Update Services Ax Client Dynamics Ax Client Retail POS Toolbox AX for Retail AX for Retail is developed on top of the Microsoft Dynamics AX system and its code resides in the SL1 layer. Retail Store Connect The Retail Store Connect is a software system that enables optimized data transfer between AX and POS database governed by rules you set up. Retail POS Transaction Service Page 202 .

Manual Because the data architecture for the Retail POS is offline architecture (does not have a direct access to Microsoft Dynamics AX for Retail Server database) the Retail POS Transaction Service provides access to online information when needed or wanted. The terminal is where the POS software is installed along with database and in some instances the Retail Store Connect. Getting customer balance. the terminal. sales invoice information and so on. the store. In this document the Store Connect Server name will be referred to as Store ConnectAX5-W8-01 Select Add to create a new Store Connect service. Run Store Connect Settings as Admin (go to START MENU> MICROSOFT DYNAMICS AX 2009 _> RETAIL STORE CONNECT>STORE CONNECT SETTINGS) The Store Connect settings dialog will by default have the computer name as a Server name. AX Client Following are some explanations of the different components of the picture above including Microsoft Dynamics AX for Retail Client. Retail POS Terminal Retail POS is a POS system which is fully integrated with Microsoft Dynamics AX for Retail creating a powerful end-to-end retail solution. Microsoft Dynamics AX for Retail client represents the user configuration. item master and similar. fill out the following: Page 203 . sales orders. This can be changed to be any name. Connections: Terminal installations Installing Retail Store Connect      Install Retail Store Connect and let all settings remain on default values. Remove any current service before clicking on Add. Connections: Microsoft Dynamics AX for Retail Installations For Microsoft Dynamics AX for Retail Installations Setup and deployment guides should be used. The Retail POS connects to the Retail POS Transaction Service which gets any information needed or performs any actions necessary through the Business Connector. On the pop up screens.

On the Server. Go through all the pages for the rest of the configuration. Note: this user account needs to also be an AX user. leaving the default settings as is and finish the setup Start the service “Microsoft Dynamic AX for Retail Store Connect xxx”. click on OK. o Service accounts . Terminal overview Retail POS Terminal SC-TERMINAL Store Connect Retail POS Retail POS Database Local System account can run the SC on the Retail POS terminal Connections: Testing all connections In this section all connections will be setup and tested.Microsoft Dynamics® AX for Retail Training Manual o Message Database . A new database will be created. the Store Connect is accessing AX through the Business Connector but on the Terminal it is accessing a SQL Express database directly so there is no need for a specific user to run the service.provide the computer server name.  Assign AOS profile to the distribution location for HQ  Assign the DB profile to the distribution location for the POS terminal Page 204 . Connections from Microsoft Dynamics AX for Retail Scheduler Open up an AX Client From Microsoft Dynamics AX for Retail to Retail POS In order to synchronize data between AX and POS follow the following steps for configuration: Click on “Test Connection” at the end of each step to verify the configuration works:  Create a new Retail Store Connect profile  Create a new AOS profile  Create a new database profile. and a name for the database to be used as the storage for the “Store Connect” messages.provide the user name and password for running the Service.   There is one difference between the Store Connect on the Terminal and the Server.

 Server Name = your computer name  Port = 16750  Timeout(seconds) = 0  Transaction Service profile = the TS profile used to upload Retail Store Connect status messages  Retail Store Connect upload options = upload options used for the instance of Retail Store Connect 2) Create a new AOS profile Name = give it a name Server name = server name of your AOS Instance name = AOS instance name TCP/IP port = port used by AOS Retail Store Connect = Retail Store Connect profile configured above 3) Create a new database profile <Retail Headquarters > Setup > Database profiles>  Name – an unique name for the database profile  Version – SQL Server version  Server name – your computer name  Database name – name of the Retail POS database  Retail Store Connect – name of the Retail Store Connect profile Page 205 .Manual 1) Create a new Retail Store Connect profile (Retail Scheduler > Setup > Retail Store Connect profiles)  Service Name = must match what is specified in the Store Connect Settings.

o Make sure that the database version is correct in the database profile. save and close the window. select 0001 Default Terminal and go to General tab. o Make sure that the Server can ping the Store Connect name Error Error connecting to a database o Make sure that the database and server name are correct in the connection profile. after Troubleshooting connecting to Retail POS. assign the AOS profile. Use Setup and deployment guide for more information on Troubleshooting – Connecting to Retail POS. Troubleshooting – Connecting to Retail POS    Error Error connecting to Retail Store Connect o Make sure that the Retail Store Connect Server name was typed in correctly in the Server name box. Store Connect tech ref can also be useful.Microsoft Dynamics® AX for Retail Training Manual 4) Assign AOS profile to the distribution location for HQ Go to < Retail Scheduler -> Common Forms -> Distribution Locations. From Microsoft Dynamics AX for Retail to Headquarters  Go to Retail Scheduler Page 206 . o Make sure that you can log on to the AXRETAILPOS database. Error Unable to create ActiveX Control o Make sure that the Business connector is set up properly o Make sure that the Retail Store Connect is registered and running (CONTROL PANEL>ADMINISTRATIVE TOOLS>SERVICES). Details below on AX for Retail to Headquarters. save and close the window. assign the (POS) database profile. o Make sure that the Store Connect Service is running. select 0000 Headquarters and go to General tab. 5) Assign the DB profile to the distribution location for the POS terminal Go to < Retail Scheduler -> Common Forms -> Distribution Locations.

Page 207 . o Make sure that the Terminal can ping the Store Connect (SC) Server name: Connection overview By now all connections except the Transaction Service connection should have been successfully tested. This is the list of locations to which the Headquarters Retail Store Connect will send the data to. Go to General tab.Manual          Select Distribution Locations Select Location HO – Headquarters Click button SETUP>DEFAULT INCLUDE list. assign the AOS profile Select FUNCTIONS>TEST CONNECTION WITH RETAIL STORE CONNECT. Click button OK in the dialog that comes up If the connection was successful a message will come up saying how long the testing took. Make sure that all distribution locations for store and terminals are in the list. Note that connecting to the Headquarters can often take a couple of minutes when connecting for the first time. If the connection was not successful: o Make sure that Store Connect is running o Make sure that the Store Connect server name is typed in correctly and that all values in the connection string are typed correctly.

Microsoft Dynamics® AX for Retail Training Manual AX for Retail Business Connector Retail Store Connect RETAIL AX AX for Retail Database Config TSAX for Retail Config SCRetail AX Retail POS Store Connect Retail POS Terminal Store Connect SC-TERMINAL Retail POS Retail POS Database Connections: Sending demo data Microsoft Dynamics AX for Retail to Retail POS In this section we will send the demo data from Microsoft Dynamics AX for Retail to the Terminal and start the Retail POS application with the demo data. In order to get all the demo data over to the Retail POS database. Before you start sending the data make sure that all connections are working.    Start Microsoft Dynamics AX for Retail Client. Also make sure that the distribution locations are added to the default include list. all “Normal” jobs need to be sent once from Microsoft Dynamics AX for Retail to Microsoft Dynamics AX for Retail POS database. Go to RETAIL SCHEDULER>SCHEDULER JOB Select job N-Currency (in the lower half of the list) Page 208 .

Look at the data in table Currency.jobs For further information on subjobs. scheduler jobs and their configurations will be provided in Part III.microsoft.aspx) Connect to SQL server where you have hosted POS DB. If that is the case then send the rest of the N. Page 209 . All the data in table Currency should have Data area ID as the one used In Microsoft Dynamics AX for Retail.Manual        Click button FUNCTIONS>RUN SCHEDULER job directly Click OK in the message that is displayed.com/en-us/express/bb410792. Go to the Terminal computer and open SQL Manager Studio (free software from Microsoft: http://msdn.

Enter a Subjob number and Description (Table name) 3. Click button SETUP>TRANSFER FIELD LIST          5. Scheduler subjobs Create a new subjob Click RETAIL SCHEDULER> COMMON FORMS > SCHEDULER SUBJOB To create a new subjob take the following steps: 1.Microsoft Dynamics® AX for Retail Training Manual PART III: Scheduler jobs This section describes how to create and change Retail Scheduler jobs and subjobs in Microsoft Dynamics AX for Retail. In the Setup tab change the following fields. 2. Insert and Enabled if the subjob will be used as part of a Normal job 4. From design – Location Number: Do not select anything here From design – From table number: Select the table to be replicated To design – Location Number: Select the location the table is to be replicated to. Create a new sub job by clicking CTRL + N. The fields that are omitted from this description should not be changed or configured as they are not used. this will delete all records in the target table before inserting new data  Insert: specifies that data will be inserted or updated at the target table  Enabled: the subjob can be enabled or disabled  Pull data: used for P jobs to extract data from POS database Example: check Delete. To create a new line click CTRL+N Page 210 . It also explains how to configure the Retail Scheduler for automatic data replication. To design – To table number: Select the table the data should be replicated to Company id – Replicate dataAreaId: Select true Company id – Field for dataAreaId: Select the DataAreaId field from the list Replication – Replication method: Select Normal Replication – Field transfer type: Include list Delete: used for Normal jobs.

a Preactions Scheduler job has to be set up in the Scheduler itself (RETAIL SCHEDULER>SCHEDULER). Insert the fields as following:  From field: The field in the Axapta database  To field: The field in the Retail POS database (if no fields are visible see instructions just below)  Select Conversion type if needed – most often left on None. For the By Action replication to work. Click OK in the dialog displayed. Normal and By Action.g. a store is assigned to a store group) since the last replication occurred. Normal replicates all records from the source table to the destination table.  Click button Location fields again  The fields should have been read from the database. By Action replicates only the records that have changed (including associations. NOTE: Very important: Do not add the DataAreaId field to this list If no fields are in the To Field list then:  Click RETAIL SCHEDULER>LOCATIONS>SELECT LOCATION 0001> CLICK BUTTON SETUP>LOCATION TABLES  Find the table in the list  Click button Location fields  If the dialog is empty then close it again  Make sure the correct table is selected  Click button FUNCTIONS>READ FIELDS WITH STORE CONNECT. 7.  If a constant needs to be sent to the Retail POS database then select Constant in the Conversion type list and then type in the value in the Conversion value field.  Select Insert and Enabled  Replication method There are two different replication methods. e.Manual 6. This job creates actions to be sent to the destination tables out of the Page 211 . In the Setup tab:  Replication . If there is no connection to the Retail Store Connect or any other problem then the fields must be manually typed into the Location Fields dialog before the Scheduler subjob Transfer Field list can be populated. By Action scheduler subjobs To create a By Action scheduler subjob the same instructions apply as in the previous section with two exceptions: 1.Replication method value By actions is selected.

8. Other configuration is also needed for this to work properly but this should not be changed by the user but rather use what comes configured with Microsoft Dynamics AX for Retail for Retail setup. 7. 2. Scheduler Job Click RETAIL SCHEDULER> COMMON FORMS > SCHEDULER JOB. In the Schedule Details tab set up when and how often the job should be run if it’s run by the Scheduler. To create a new Scheduler job takes the following steps: 1. Add the scheduler subjobs that should be grouped together by doing the following:  Hit CTRL+N to create a new line in the subjob list  Select the Subjobs to be run. All Preactions that have not been converted yet can be viewed by clicking button ACTIONS>PREACTIONS.Subjobs defined by job: Scheduler job name 4. In the Object setup tab change the following fields:  Application object – Type: Class  Application object – Name: DRMReplicationJob_DataDirector 5. Click SETUP>DISTRIBUTION FILTERS make sure that Distribution group is set to ALL and Distribution subgroup (in the same line) is set to ALL too. In the General tab change the following fields:  From Location – Use current location: Select true  Distribution – Distribution restrictions: Default include list  Subjobs . Enter a Job number and Description 3. Click SETUP>DEFAULT INCLUDE LIST and make sure that locations the data should go to is included in the list. Page 212 . 6. Create a new Scheduler job by clicking CTRL+N.Microsoft Dynamics® AX for Retail Training Manual actions created in the Axapta database.

To exclude the subjob from the run list unselect the Enabled checkbox. When creating scheduler jobs to upload POS transactions.Manual Each Scheduler job can be run directly from the Scheduler job list by clicking button FUNCTION>RUN SCHEDULER JOB DIRECTLY. By default all subjobs added to the list are enabled for execution. make sure that the circled fields are set in the correct way as displayed in the picture below. Page 213 .

Bearing that in mind we may end up in a situation where the scheduler job may want to send data to a distribution location that has not been set up. Remember.Microsoft Dynamics® AX for Retail Training Manual Distribution restriction options for a job Depending on whether your stores are using a centralized database or individual databases at POSs. the system automatically creates a distribution location for it. Page 214 . that when you create stores and POS terminals. That is especially true when you have centralized store database. the scheduler jobs should be set up accordingly.

assuming sublocations have been setup: Configuration Distribution sublocations value: Centralized store database Excluded from replication POS databases Only included in replication Mixed (not supported) Included in replication Running Scheduler jobs using the batch framework Scheduler jobs can be executed periodically as part of batch jobs.Manual The options below will help you specify the proper destination for each scenario. Make sure that the Scheduler job is enabled. Overview over connections created Page 215 . Select one or more Scheduler jobs and click Batch jobs -> Create batch job and set the appropriate recurrence pattern.

make sure the settings in the POS configuration file are correct for StoreId.Microsoft Dynamics® AX for Retail Training Manual Now all connections should have been successfully tested. Page 216 . Troubleshooting If you start the Retail POS application and get an error cannot launch POS. TerminalId and DATAAREAID. AX for Retail Business Connector Store Connect SC-RETAIL AX Retail AX Database Config TSRetail AX Config SCRetail AX Retail POS Transaction Service Retail POS Terminal Store Connect SC-TERMINAL Retail POS Retail POS Database Starting Retail POS using the demo data After sending all the demo data to the Terminal we have to tell the Retail POS to use the correct data.

The Retail POS configuration file tells the Retail POS application where its database is. One or more connection strings can be in the same configuration file pointing to different SQL Servers and different databases. Make sure to carefully fill out the fields below in order to create the configuration file with the correct settings. Page 217 . o o o o o o Database name .Manual  Make sure that all the data (most importantly RBOSTORETABLE) was replicated from Microsoft Dynamics AX for Retail to the POS database. In the Retail POS application company id is referred to as DataAreaId.exe. Retail POS Configuration file After the installation of POS.the instance of MS SQL Server where POS creates or connects to the database Test connection – Click this button to test the connection to the POS database. run POS as admin at initial launch. terminal and company id it should be using.name of the POS database Server name . Store ID – store ID of Retail POS Terminal ID – terminal ID of Retail POS Data Area ID – company account Click on Continue will create the POS database AxRetailPOS and the settings file POS.config. how to access it and what store.

    AXRetailPOS is the default configuration section. the terminal id and the company id from AX (DataAreaId) If default configuration was not used when installing the POS . If a configuration string is added to the xml file a new configSections line needs to be created. Just copy one of the lines already there. Page 218 . Configuration strings The configuration string tells us where the database is. only the “section name” needs to be changed. If no file is found then a default configuration file is created. then its name should be entered here. which store the terminal belongs to.then corresponding parts of the configuration file might have to be changed. Can be changed if two or more databases are being used The store to which the terminal belongs.Microsoft Dynamics® AX for Retail Training Manual Default configuration file When the Retail POS is started it looks for the configuration file in the same folder as the Pos. If no start up parameter is used when starting the Retail POS application then this is the configuration string which will be used. Go to C:\Program files\Dynamics AX\50\Retail POS Open file Pos. configSections The configuration file starts with a configSections tag which lists all the configurations that are available in the file. The database name. Field in configuration file DataSource=LocalHost\SQLExpress Initial Catalog=AXRetailPOS StoreId=”S0001” Description The name of the SQL server hosting the database. the name of the database.exe. If another SQL server is being used.config in Notepad You will see the xml file as displayed in the picture below. All other parts of the line should remain as they are.or was changed manually after the installation . such as a SQL Server 2005.exe file resides. In the default file there is one connection strings called AXRetailPOS.

Else enter your password created In Microsoft Dynamics AX for Retail. Connections: Uploading sales data from Retail POS to Microsoft Dynamics® AX for Retail In this section we will create a few sales Retail POS and retrieve the sales data back into Microsoft Dynamics AX for Retail. Password: 456 if you are using demo data. that is: “C:\Program File\Retail\Retail POS\Pos.Manual TerminalId=”0001” DATAAREAID All other fields “My” terminal number Company id from AX Should never be changed and remain as they are. then you need to create a completely new shortcut. The install automatically creates one shortcut called Retail POS which references the AXRetailPOS database on SQL instance selected in initial config. and want your shortcut to point to that connection string. Adding a "–DB" parameter to the shortcut created by the install will not work.    Start the Retail POS Login id: 10001 if you are using demo data. Else enter your username cretated In Microsoft Dynamics AX for Retail. The startup parameter is –DB and then the name of the configuration string tag.exe” –DBDEMO If you add a new connection string to the config file. Page 219 . Start up parameter To start the Retail POS with a configuration string that has been created you need to add a start up parameter in the shortcut.

Microsoft Dynamics® AX for Retail Training Manual Step by Step:            Sell a couple of items Pay using tender type = CASH Select a customer by clicking Customer Search button in the top right corner. Sell a few more items Click the Pay Customer Account button Go to the Retail AX server Open Microsoft Dynamics AX for Retail Client and select company Go to RETAIL SCHEDULER>SCHEDULER JOBS Select scheduler job P-.0001 Click button FUNCTIONS>RUN SCHEDULER JOB DIRECTLY Click OK in the message box that comes up Page 220 .

sales orders and sales invoice information and so on. Connections: Use the Transaction Service from Retail POS In this section setup will be checked for the properties needed for the Retail POS application to be able to connect to the Retail POS Transaction Service. Transaction service is used by the POS to look up/create the following data:  Gift card balance  Inventory stock check and operations  Loyalty functionality  Centralized returns  Customer account payments  Customer balance check  Customer creation Page 221 .Manual      Wait for about a minute Go to RETAIL HEADQUARTERS >INQUIRIES>TRANSACTIONS The first transaction should be a Logon transaction. The Retail POS Transaction Service solves these kinds of problems by allowing the POS to access a central database in order to retrieve or update information. Retail POS submits queries to the Transaction Service. This information can change throughout the day and keeping it up to date on each and every POS is a daunting task. which then accesses the remote database in order to read or update the necessary data. Then you should see the sales that were made. The downside to running an offline mode is that it is more difficult to access central data such as customer balance. Click button Transactions to view sales lines and payment lines on the transaction. The Transaction Service is a service that acts as an agent for the POS. This mode of operation is highly valuable in the retail environment where the POSs are expected to be up and running all the time. The POS itself never accesses the central database as all database access is done via the Transaction Service. Before any queries can be made from the POS you therefore need to have access to the Transaction Service through the network. This means that the POS runs on a local database stored on the POS machine and is not affected by network or headquarters server downtime. PART IV: Retail Transaction Service Functional Overview The data architecture for the Retail POS system is offline architecture. This gives the Retail POS the resilience of the standalone mode as well as the data availability of the online POS.

passwords. Debug: "2".config – is located in the installation folder. Detailed information on how to install and setup the Microsoft Dynamics AX for Retail and Retail POS environment can be found in Part II and Part III.Microsoft Dynamics® AX for Retail Training Manual Retail Transaction Service: Requirements Before you can activate the Retail POS Transaction Service functionality on the POS. by default c:\Program Files\Dynamics AX\50\Retail Transaction Service. The settings are required  The port Retail Transaction Service will listen on  AOS server to be used <?xml version="1. All settings. Retail Transaction Services: Connection Configuration The Retail POS Transaction Service configuration is done in Microsoft Dynamics AX for Retail and involves two steps: Connection parameters. This configuration is done via the Transaction Service Profile card which specifies user names. None: "0". must be replicated through the Retail Scheduler to the current terminal before they take effect on the Retail POS terminal.exe.0" encoding="utf-8"?> <configuration> <appSettings> <add key="Port" value="1200" /> <add key="UseAX" value="1" /> <!-. you need to have it installed and running as well as all data replication functionality between the two systems. Trace: "3" --> <add key="LogLevel" value="1" /> <!--AOSINSTANCE@AOSSERVER:AOSPORT--> <add key="ObjectServer" value="AX5@server-name:2712" /> </appSettings> Page 222 . Error: "1". whether they are regarding the Transaction Service or any other settings explained in this document."LogLevel" values. Configuration file: The file .RetailTransactionService. AOS server name and other information that the Retail POS Transaction Service should connect to.

Retail Transaction Service: Sales Orders Functional Overview The sales order is an order received by a business from a customer. Page 223 . The Sales Invoice operation allows paying for the sales order that has been created and invoiced in Microsoft Dynamics AX for Retail.Manual </configuration> These configuration parameters need to be present on each POS terminal that should connect to the Transaction Service. Payment Journal Settings Payment journal settings need to be set for Sales order payments to be processed accurately through the Retail POS Transaction Service. No other Transaction Service configuration is needed. For Connection parameters see PART I on Transaction service. A sales order may be for products and/or services for instance a furniture store where the customer orders the items at a consulting counter and not at the POS. Configuring Microsoft Dynamics AX for Retail AX User Settings Microsoft Dynamics AX for Retail user running the Transaction Service needs to be a part of an AX user group that has permission to do the following:   Use and post the payment journal that has been chosen in the Microsoft Dynamics AX for Retail Headquarters parameters for POS payments Post sales orders Transaction Services Settings The Retail POS Transaction Service needs to have been configured. The settings are configured in the central Microsoft Dynamics AX for Retail database and then replicated to the POS Terminals. The Sales Order operation allows prepaying or paying the total balance of a sales order that has been created in Microsoft Dynamics AX for Retail. The Retail POS gets information about sales orders through the Transaction Service that is the POS itself does not store any information about the sales orders.

Microsoft Dynamics® AX for Retail Training Manual To configure the Sales orders to be posted directly after the Sales order has been paid completely at the Retail POS the following settings need to be set. Create Buttons on the Till Layout To have access to the Sales order operation a button needs to be added to the Till layout.    Click on RETAIL HEADQUARTERS>SETUP>PARAMETERS Select tab Prepayment Place a check mark in Post sales order Please note that if this is done then it is necessary to fill in all required attributes when creating a Sales order that is the Warehouse id and so on. Page 224 . Using the operation in Retail POS   Start the Retail POS application If the application is already running then log off and then log back on. (NTerminal).  Add a new button with Action Sales Order Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Sales Order Create a button on the Till layout:  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one.

Manual    If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on Sales Order The Sales Order dialog will be displayed If the sales order Id is available:  Type in the Sales Order Id  Click on the button Get  Information about the sales order will be displayed in the Sales Orders dialog If the sales order Id is not available:  Enter the Customer Id  Click on button Get  Search for a sales order by clicking on the button Search  A list of all available sales orders for the customer is displayed  Select a sales order  Information about the sales order will be displayed in the Sales Orders dialog Page 225 .

Page 226 . Information about the prepayment amount is available in the Sales Order dialog after the sales order has been selected. Pay Sales Order Total Balance After the sales order has been selected information about the remaining balance on the sales order is available in the Sales order dialog. When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Retail Transaction Service and the sales order balance amount is reduced or increased by the amount that has been prepaid. To pay the prepayment amount click the button Prepay sales order and the prepayment amount is added to the transaction. This is the minimum amount that needs to be paid before the sales order is processed.Microsoft Dynamics® AX for Retail Training Manual Pre-Payment When sales orders are created a prepayment amount can be decided.

To temporarily resolve this issue on the Retail POS use operation Void Transaction to void the entire transaction. When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Transaction Service and the Sales order balance amount is updated. A Packing Slip is a shipping document that accompanies delivery packages. Create Picking List and Create Packing Slip The buttons Create Picking List and Create Packing Slip on the Sales order dialog trigger a printout within Microsoft Dynamics AX for Retail using the Transaction Service. The Picking List contains the details of the ordered items. Troubleshooting If the error displayed in the picture occurs when paying a sales order Payment journal settings may not been set or Microsoft Dynamics AX for Retail user running the Transaction Service doesn't have the necessary user permissions. It includes an itemized detail of the package contents and may or may not include customer pricing.Manual To pay the total balance click on the button Get sales order and the entire balance of the sales order is added to the transaction. Retail Transaction Service: Sales Invoices Functional Overview Page 227 .

Sales Invoice Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. No other Transaction Service configuration is needed. Create Buttons on the Till Layout To have access to the Sales Invoice operation a button needs to be added to the Till layout. quantities and agreed prices for products or services with which the seller has already provided the buyer The Sales Invoice operation allows payment of an issued sales invoice that was created in Microsoft Dynamics AX for Retail. Payment Journal Settings Payment journal settings need to be set for Sales invoice payments to be processed accurately through the Retail POS Transaction Service. indicating the products.     Click on RETAIL HEADQUARTERS>SETUP>PARAMETERS Select Prepayment tab Select Name Select Ledger Account.Microsoft Dynamics® AX for Retail Training Manual A Sales invoice is a commercial document issued by a seller to a buyer. Configuring Microsoft Dynamics AX for Retail AX User Settings Microsoft Dynamics AX for Retail user running the Transaction Service needs to be a part of an AX user group that has permission to do the following:   Use and post the payment journal that has been chosen in the Retail Headquarters parameters for POS payments Settle transactions Transaction Service Settings The RETAIL POS Transaction Service needs to have been configured. The Retail POS gets information about sales invoices through the Transaction Service that is the POS itself does not store any information about them.  Add a new button with Action Sales Invoice Page 228 .

If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Select Customer Click on button Sales Invoice The Sales Invoice selection dialog will be displayed Page 229 .Manual Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Using the Operation in Retail POS       Start the Retail POS application If the application is already running then log off and then log back on.

Retail Transaction Service: Customer validation Functional Overview When an amount is being charged to a customer the Retail POS Transaction Service can be used to retrieve information from Microsoft Dynamics AX for Retail about the customer's credit limit and if the payment is within the limit. Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Page 230 . No other Transaction Service configuration is needed. Changing the Customer’s Credit Limit    Click on ACCOUNTS RECEIVABLE>CUSTOMER DETAILS.Microsoft Dynamics® AX for Retail Training Manual    Select a Sales invoice from the list Click on the button Select The Sales Invoice balance amount is added to the transaction. Configuring Microsoft Dynamics AX for Retail The Retail POS Transaction Service needs to have been configured. Microsoft Dynamics AX for Retail maintains a customer balance based on the sum of transaction being charged and the amount the customer has paid. Select any of the existing customers Select the General tab. When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Transaction Service and the sales invoice balance amount is updated. The limit on this balance is decided on each customer by setting the Credit limit.

Manual   Set the Credit limit to any value Check the Mandatory credit limit check:  Click on ACCOUNT RECEIVABLE>CUSTOMERS to view the current balance on each customer. Increasing the credit limit to $1750 would enable to transaction to be completed. Using the operation in Retail POS On the Retail POS side generate a transaction of more than 1500 and charge it to customer 3000 Since the amount $1750 exceeds the $1500 credit limit by $250. Charging for more will raise an error in Retail POS. a message telling you that the Credit limit has been exceeded appears. Trouble shooting If an error comes up when paying into a customer account then the Retail POS Transaction service has not been configured correctly: Page 231 . From this information it is obvious that customer number 3000 can only charge for $1500.

Test the Transaction Service connection. Create Buttons on the Till Layout To have access to the Inventory lookup operations a button needs to be added to the Till layout. Retail Transaction Service: Inventory lookup Functional Overview The purpose of this operation is to allow the user to request stock level of the selected item. Configuring Microsoft Dynamics AX for Retail On the Microsoft Dynamics AX for Retail side the Transaction Service settings need to be set as well as adding a button to the Retail POS Till layout to access the Inventory Lookup operation.Microsoft Dynamics® AX for Retail Training Manual   Go through the Transaction Service Profile settings again and make sure that they are correct.  Add a new button with Action Inventory Lookup Page 232 . For further information on how to create button grids and Till layouts please see Part I. This is convenient when an item does not exist and the customer wants to know in which store the item can be found. The Transaction Service will return the stock level for the item in each location. Inventory Lookup Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one.

Manual Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Using the operation in Retail POS      Start the Retail POS application If the application is already running then log off and then log back on. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on the button Inventory Lookup The Inventory Lookup dialog will be displayed Page 233 .

If the item is found. and select an item from the list. Create Buttons on the Till Layout No need to create a new button for Stock Count since it’s already configured on the current till layout under Tasks. No other Transaction Service configuration is needed.Microsoft Dynamics® AX for Retail Training Manual Use either one of the two methods:  Type in an item number. and press the Enter button. The inventory status of other stores within the chain will be displayed in the list: Retail Trasaction Service: Stock Counting Functional Overview Basic stock count can be performed in Retail POS by using a scanner or by entering the item information manually. Note: scheduled or basic stock count can be performed by using Enterprise Portal via a browser and an Internet connection.  Click on the Search button. This can be done with the POS register online or offline. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. the items status will be displayed at the top of the dialog. if needed. Page 234 . You can suspend the stock count and resume at a later time. Variants can be counted in stock counts. but not serial numbers or units of measure.

type the quantity. The receiving documents can be downloaded from Retail Headquarters on demand. The picking documents for transfer orders can be downloaded from Retail Headquarters on demand. Item variants and units of measure can be included when receiving inventory. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. Repeat the stock count steps for each item that you want to count. When you have finished the stock count. In the Enter quantity box. You can use Retail POS to complete outgoing transfer orders and pick merchandise for them. Retail POS displays the Select form. Completed receiving documents are then uploaded to Retail Headquarters for posting to the original purchase orders or transfer orders. Note: You can also pick merchandise using Enterprise Portal with just a browser and an Internet connection. For more information. and employees who have been granted access can receive the merchandise. Select the appropriate variant dimensions. Completed picking documents are then uploaded to Retail Headquarters for posting to the original transfer orders. If the item has variants. or in the Scan or enter barcode box. Scan an item. Retail POS displays the Stock Counting form. and then click Stock Count. click Commit to send the stock count to Retail Headquarters. Click Tasks. No other Transaction Service configuration is needed.Manual Using the Operation in Retail POS          Start Retail POS and log on with an account that has store inventory access. type the item number. see the Enterprise Portal Retail User’s Guide. and then press ENTER. Create Buttons on the Till Layout No need to create a new button for Picking and Receiving since it’s already configured on the current till layout under Tasks. Page 235 . Retail Transaction Service: Purchase Order and Transfer Orders Functional Overview You can receive inventory from purchase orders and incoming transfer orders. and employees who have been granted access can pick the merchandise. and then press ENTER.

2. When you have finished picking the transfer order. and outgoing transfer orders for the store. Repeat the previous steps for each item that you want to pick. Receive a purchase order or transfer order            Start Retail POS and log on with an account that has store inventory access.Microsoft Dynamics® AX for Retail Training Manual Using the Operation in Retail POS 1. Scan an item that you want to pick. Repeat the previous steps for each item that you want to receive. Click Tasks. it may not be easy to return the whole transaction using the same price as the items originally had. This way the customer can return one or more items from the original transaction using its original price. click Commit to send the changes to Retail Headquarters. and then press ENTER. type the item number. Retail Transaction Service: Centralized Returns Functional Overview When some time has passed since a transaction was completed. Click Tasks. and then click Picking and Receiving. type the quantity. Retail POS displays the Quantity dialog box. and then press ENTER. and then press ENTER. Retail POS displays a list of purchase orders. type the item number. Retail POS displays the Receiving dialog box. Click Refresh. and then click Select. and then click Picking and Receiving. or in the Scan or enter barcode box. Page 236 . Scan the item that you want to receive. Retail POS displays the Quantity dialog box. type the quantity. click Commit to send the changes to Retail Headquarters. and outgoing transfer orders for the store. and then press ENTER. In the Enter quantity box. Select the outgoing transfer order that you want. Select the purchase order or incoming transfer order that you want to receive. Retail POS displays a list of purchase orders. In the Enter quantity box. This problem has been solved by enabling Retail POS to retrieve previously posted transaction from Microsoft Dynamics AX for Retail. incoming transfer orders. Retail POS displays the Picking dialog box. incoming transfer orders. You may also be returning the items in another store. or in the Scan or enter barcode box. When you have finished receiving inventory. Click Refresh. and then click Select. Complete an outgoing transfer order            Start Retail POS and log on with an account that has store inventory access.

Page 237 . If the new setup has been replicated from Microsoft Dynamics AX for Retail to the Retail POS local database. Using the Operation in Retail POS      Start the Retail POS application If the application is already running then log off and then log back on. It is possible that the transaction has not yet been posted into Microsoft Dynamics AX for Retail. it is able to locate it and send it back to the Retail POS. Create Buttons on the Till Layout To have access to the Centralized returns operation a button needs to be added to the Till layout.Manual The system has to be configured so that each receipt number is unique. No other Transaction Service configuration is needed. By passing the unique receipt number into Microsoft Dynamics AX for Retail.  Add a new button with Action ‘Return Transaction’ Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. If it is still not found. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. Should note that transactions must be returned to the same register if P-Term has not run. in the case when transaction is not found In Microsoft Dynamics AX for Retail it is checked whether it is found in the local database. Centralized returns Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. an error message appears saying that the transaction is not found. the new button should be visible Click on the button Return Transaction A dialog asking for a receipt number appears. Therefore.

If the receipt number is found in Microsoft Dynamics AX for Retail a dialog appears with every item from that transaction. Selecting a line has the same affect) Select all (Selects all the lines) Clear selection (Deselects all the lines) Press either Return items to return the selected items or press Cancel to abort the operation.       Select the items meant to be returned using any of the appropriate buttons: Select line (Selects one line. In addition to validating the log on it also monitors that an operator is not logged on to many terminals at the same time therefore the centralized log off communication is to ensure that Microsoft Dynamics AX for Retail is aware when an operator is not logged on. This prevents the same items to be returned in two stores at the same time. Page 238 . Retail Transaction Service: Staff validation Functional Overview This functionality enables the feature of querying the centralized Microsoft Dynamics AX for Retail database to validate the operator log in at the Retail POS. The items selected will be added to the current transaction. Microsoft Dynamics AX for Retail is notified through the Transaction Service and each returned item is checked again to make sure that they can be returned.Microsoft Dynamics® AX for Retail Training Manual   Type in the receipt number. When the transaction has been paid for.

Select the Settings tab Select Staff Save the settings Create Buttons on the Till Layout If it doesn't already exists a Log off button has to be added to the Till layout.    RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID Either select an existing payment button grid or create a new one. Page 239 .  Select the General tab  Place a check mark next to the Retail field in order to convert the newly created employee to become a Staff member:    Click on RETAIL HEADQUARTERS>SETUP>STORE>STAFF and the Staff form will appear.  Click on BASIC>EMPLOYEE DETAILS and the Employee form will appear. an Employee needs to be created first. Logoff button Create a button on the Till layout. Type in information relating to the Retail POS as described on the next page.      Click RETAIL HEADQUARTERS>SETUP>POS>TRANSACTION SERVICE PROFILE Select the Transaction Profile the current terminal is using. Add a new button with Action Logoff Creating an Operator in Microsoft Dynamics AX for Retail In order to create a staff member in Microsoft Dynamics AX for Retail.  Press CTRL+N to create a new Employee. The new Staff member will be visible in the list.Manual Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured.

Microsoft Dynamics® AX for Retail Training Manual Tab General General General Field Name Name on receipt Blocked Description The name of the cashier The name as it appears on the receipt Checked if the cashier should temporarily not be able to login (online check) The password to be entered Whether the cashier should be allowed to log in to multiple terminals at any given time (online check) Personal Privileges Password Allow multiple logins  Set necessary Privileges. defined on Privileges tab   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal Page 240 .

Retail Transaction Service: Credit memo (Credit voucher) Functional overview A Credit memo or a Credit voucher is a document that acknowledges a liability and provides authorization to pay the debt. In order to be able to log off. A voucher is never sold but only issued under circumstances when a customer can claim that he has valid reasons for getting one. printing a certificate and so on.Manual Using the operation in Retail POS     When the POS starts. The Log off function can only be pressed if the transaction is empty. No other Transaction Service configuration is needed. make sure that a button with the Log off functionality is available. When creating credit memos on the Retail POS a request is sent to Microsoft Dynamics AX for Retail through the Retail POS Transaction Service and the creation of the credit memo is done on the Microsoft Dynamics AX for Retail side and the information is sent back to the POS and it can continue with the sale that is payment. Credit Memo Number Sequence    Go to RETAIL HEADQUARTERS>SETUP>PARAMETERS Select tab Number sequences Set the number sequence for Credit voucher Number Page 241 . Please note that in this document we will always refer to Credit memo but in the Microsoft Dynamics AX for Retail it is called Credit Voucher. Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. but when activated. It is issued that is when a customer returns bought goods and the holder of a voucher can use it as payment for other goods. the user is prompted with the following window: Login with the user ID and the password as provided in the steps above. the POS returns to the log in state. Configuring Microsoft Dynamics AX for Retail For credit memos to be properly created and used a number sequence needs to be created and some tender type configurations need to be set.

Pay Credit Memo  Create a button on the Till layout pay with a gift card RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID      Either select an existing button grid or create a new one.  Minimum change the minimum balance that can be on the credit memo before giving the customer the change back and invalidating the credit memo.Microsoft Dynamics® AX for Retail Training Manual Tender type properties Decide the minimum value allowed on the Credit Memo tenders and what tender to use if the balance is less than the minimum:  RETAIL HEADQUARTERS>SETUP>STORE>STORES:  Select the Store you want to use  Click on the Setup button and select Tender Types  Select Tender type Credit Memo  Select the Change tab  Above Minimum change tender is the tender that should be used if the remainder of the balance is higher than the Minimum Change. Add a new button with Action Pay Credit Memo and Payment type as Credit Memo. Issue credit memo Create a button on the Till layout issue a gift card RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one.  Add a new button with Action Issue Credit Memo.  Set Change tender to Cash (or any other tender type you want). Page 242 . The Pay with Credit Memo button will work in two ways: If the transaction is a negative or return action a credit memo will be issued If the transaction is a positive number then the cashier will be asked for a credit memo id to use as payment.  Select the General tab and set Operation id to 213 (Pay Credit memo)  These steps have to be repeated for every store that is being used Create Buttons on the Till Layout To issue and use credit memos buttons have to be added to the Till layout.

A dialog asking for the credit memo number will be displayed Enter the credit memo number created before.Manual The Issue Credit Memo button will. simply issue a credit memo for the amount that the store owes the customer within the transaction. Using the operation in Retail POS              Start the Retail POS application If the application is already running then log off and then log back on. as the name implies. Retail Transaction Service: Gift Card Functional Overview Page 243 . Click on the button Get The Credit memo amount will be displayed in the dialog    Click on the button OK Go into RETAIL AX>RETAIL HEADQUARTERS>INQUIRES>CREDIT VOUCHERS The credit memo created previously will now have Applied as true and if the credit memo balance was not used up a new credit voucher was issued. Send the updated values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Go into RETAIL AX>RETAIL HEADQUARTERS>INQUIRES>CREDIT VOUCHERS The credit memo that was just created will be visible in the list with Applied as false Sell a few items Click on the Pay Credit Memo button created before. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new buttons should be visible Return an item Click on Issue Credit Memo button and if the balance of the transaction is a minus number a Credit Memo will be created through the Transaction Service.

Customers can purchase and give gift cards to friends and family. Check Balance on Gift Card 4. Create Buttons on the Till Layout To have access to the Centralized returns operation a button needs to be added to the Till layout. Issue Gift Card 2. No other Transaction Service configuration is needed. Using the Operation in Retail POS There are four main functions on the Retail POS: 1. Add Balance to Gift Card 3. check Gift Card balance. POS prints a sales receipt and a gift receipt. Gift Card Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. click Task/Issue Gift Card Scan the gift card or type in a number in the Gift card number box.  Add a new button with Action ‘Issue Gift Card’  Add another new button with Action ‘Add to Gift Card’  Add another new button with Action ‘Gift Card Balance’ Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Enter the gift card amount and click OK to complete the transaction. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. At POS terminal there are four operations: issue a Gift Card to the customer. Redeem a Gift Card     Issue a Gift Card At POS. or allow the customer to pay with a Gift Card.Microsoft Dynamics® AX for Retail Training Manual A gift card is a non-monetary item that is purchased by a customer and is issued by a retailer. Customers also spend more when there is balance left on the card. Page 244 . add balance to Gift Card. It is beneficial to the retailer as then the gift card recipient has to come to the retailer to redeem the card.

Scan the gift card or type in a number inthe Gift card number box. Page 245 . Click Add to Gift Card button Scan the gift card or type in a number in the Gift card number box.Manual     Add Balance to Gift Card At POS configure a button with action Add to Gift Card.      Check Gift Card Balance At POS. configure a button with action Gift Card Balance. Click on Gift Card Balance. Enter the gift card amount and click OK to complete the transaction. Click on Get to see the gift card balance Click on Print Receipt to print a receipt with the blance of the gift card.

Accruing points can be done at any time during the transaction. that is how many points can be accrued and for doing what. accruing and spending and so on. More than one loyalty customer can have a reference to the same real customer. Each loyalty customer can have a reference (optional) to a real customer in the system. After the loyalty customer has been created. Retail Transaction Service: Loyalty Functional Overview The loyalty system is based mainly upon two operations. Each loyalty card is also identified in what way it is intended to be used. which specify the points accruement rule. Using the Operation in Retail POS There are two main functions on the Retail POS. one or more loyalty cards can be issued belonging to this loyalty customer. only accruing. Business group. either by swiping the loyalty card or press a special button to manually enter the loyalty card number. Configuring Microsoft Dynamics AX for Retail Details of Loyalty configuration is covered In Microsoft Dynamics AX for Retail HQ User Guide.Microsoft Dynamics® AX for Retail Training Manual     Redeem a Gift Card Add items to a transaction Click Pay Gift Card Scan the gift card or type in a number inthe Gift card number box. Accruing points requires a loyalty customer to be created. Special group. Accruing points and spending points. 3) a Page 246 . accruing points and spending points. Each of those loyalty cards have a reference to a loyalty scheme. Division group. The following may trigger a point accrual: 1) a direct purchase of an item. Click OK to complete the transaction. 2) a purchase of an item that belongs to one of the following: Retail group. Retail department.

How to Accrue Points In order for loyalty points to be accrued. In order to spend loyalty points.  Enter the items to be purchased  Press the Card payment button. Troubleshooting If an error comes up when using any of the Transaction service operations then the Retail POS transaction service has not been configured correctly. Page 247 . a loyalty card has to be added to the transaction.       Start the Retail POS application If the application is already running then log off and then log back on. How to Spend Points When using the Loyalty card to spend points the card payment dialog must be opened.  Swipe or enter the loyalty card number and enter the amount to be paid. One way is to swipe the loyalty card at any time during the transaction. Type the Loyalty card number into the number dialog.  Go through the Transaction Service Profile settings again and make sure that they are correct. Another way is to manually enter the Loyalty card number. when paying. Only one Loyalty card can be registered for each transaction. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on the button Loyalty Request. 4) a purchase of a particular variant of an item 5) for using a special vendor type. If the card is identified as a Loyalty card a message is displayed on the message panel.Manual purchase of any item.  The Card payment dialog appears. the card payment dialog has to be opened and a card that has been identified as a loyalty card has to be used. If the user tries to add a second Loyalty card a message appears asking if you would like to override the existing one.

Having an overview of the data replication and communications between the two systems is equally important in order to get the idea of how the system as a whole will work in a customer environment.Microsoft Dynamics® AX for Retail Training Manual The firewall allows connections on the Transaction Service port Conclusion Getting to know and having overview of the design and functionality of the Retail POS is important in order to get the utmost of the functionality of the POS and the interaction of the POS and the POS settings in the Microsoft Dynamics AX for Retail. Page 248 .

Manual Quick Interaction: Lessons Learned Take a moment and write down three Key Points you have learned from this chapter: 1. 2. Page 249 . 3.

Input customer ID. By specifying different operation number for each blank operation. Operation Add Shipping Address Add to Gift Card Application Exit Bank Drop Description Add customer shipping address to transaction. Input field(s) Blank Operation Operation number: The current blank operation. Each operation is explained and what additional information is needed. Launches Get Customer operation. many different blank operations can be referenced from within the main blank operation. A customer account has to be selected prior to executing this action. Terminates the application. Change Unit of Measure Allows changing unit of measure from default UOM to a different UOM configured In Microsoft Dynamics AX for Retail. if any. to allow a deposit into a customer’s account. Parameter: A second optional parameter. User required to input amount and bank deposit number.Microsoft Dynamics® AX for Retail Training Manual Appendix A – Button Actions Here is listed the Button actions available. The table contains a list of all user operations for example operations available in the user interface. for it to function correctly. Allows user to account for money taken to the bank. Input is customer name. Executes the blank operation service. Add balance to gift card. Sets the quantity a selected item line to 1. Create a new customer account. customer Change User Clear Qty Clear Salesperson Customer Customer Account Deposit Customer Add Page 250 . This action causes an input window to appear. This operation will clear the salesperson from a selected item.

design mode is entered. design mode is disabled. By clicking this button. An optional description can follow.Manual group address and so on. When cash is being put directly into the POS without any items sold. End of day procedure is triggered by clicking this button. End of shift procedure is triggered by clicking this button. Creates an entity to a selected expense account. with an optional description. this action clears the previously selected customer from the current transaction. cash can be inserted into the cash box using this operation. This action displays a customer search window. Customer Balance Report Customer Clear Customer Search Customer Transactions Customer Transactions Report Customer Balance Report Declare Start Amount Design Mode Enable Design Mode Disable Display Total End Of Day End of Shift Expense Accounts Float Entry Fuel Item Sale Get Fleet Card Information Gift Card Balance Page 251 . Only available for Stand-alone terminals. If a customer has been selected. Prints a report showing the customer transactions for the selected customer. this operation is used. By clicking this button. When the day starts. Only available for Stand-alone terminals. Prints a balance report for all customers. Displays the balance of the transaction on the customer display. From there it is possible to select a customer and attach him to the current transaction. Only available for Stand-alone terminals. Displays the transactions for the selected customer. not having balance equal to zero.

Only available with a working Retail POS Retail Transaction Service. which the terminal can only recover from by entering the current user’s password.Microsoft Dynamics® AX for Retail Training Manual Income Accounts Inventory Lookup Invoice Comment Issue Credit Memo Creates an entity to a selected income account. By pressing a button with this action. Issues a new Credit Memo in Retail AX through the Retail Transaction Service. like a loyalty card. a new item can be selected Item Search Line Discount Amount Line Discount Percent Lock Terminal Log Off Loyalty Request This action displays an item search window.. This action allows the user to add text comment to the invoice. this action can be executed to attach some text comment to the item. This action is executed to log of the current user. Issue Gift Card Item Comment Item Sale Barcode: The barcode sold.. Issue a gift card After selecting an item from the list of items. Page 252 . This action displays an input box where the discount percent can be specified for a previously selected item. This action is used to request for loyalty point for a customer holding some loyalty identification. the terminal will enter a locked state. By pressing the . From there it is possible to search for and select an item and attach it to the current transaction. This action triggers the sale of a barcode specified by the input field that appears. This action displays an input box where the discount amount can be specified for a previously selected item. A text input window appears. button.

Executes the corporate card window. Only available with a working Retail POS Retail Transaction Service Displays the picking and receiving Open Drawer Override line item tax Override line item tax from list Override transaction tax Override transaction tax from list Pay Card Pay Cash Pay Cash Quick Pay Cheque Pay Corporate Card Pay Credit Memo Pay Currency Pay Customer Account Pay Gift Card Picking and Receiving Page 253 . Displays a window to type in a Credit Memo number.Manual Minimize POS Window The POS window can be minimized by pressing a button with this action. Executes the card payment window. Only available with a working Retail POS Retail Transaction Service Displays list of all currencies that the customer can pay in. Concludes the transaction by paying the whole amount with cash. Overrides the tax on a transaction with a tax that the cashier selects from a list. Executes the check payment window. Executes the customer account window. The different tax must be specified beforehand in Retail Headquarters Overrides the tax on the selected line item with a tax that the cashier selects from a list. Displays a window to type in a Gift Card number. Overrides the tax on the selected line item with a different tax. The list of taxes must be specified beforehand in Retail Headquarters. The different tax must be specified beforehand in Retail Headquarters. Overrides the tax on a transaction with a different tax. Executes the cash payment window. The list of taxes must be specified beforehand in Retail Headquarters. Executing this action opens the cash drawer.

Microsoft Dynamics® AX for Retail Training Manual dialog box. Then by pressing the button. Retail POS displays a number pad to enter the new price. Prints an X report for the day. Checks the price of an item. A list of suspended transactions can be displayed with this action. Price Check Price Override Price Check Price Override Print X Print Z Recall Transaction Return Item Return Transaction Page 254 . When the item is found. The item will then be registered to the transaction with a negative valued quantity. Popup menu A drop down menu to select the popup menu. where you can select a purchase order or transfer order to receive or pick merchandise for. Retail POS displays the price of the item with the option to add the item to the transaction. the current price can be overridden by some entered price. You can scan the item or search for the item. a window appears where an item can either be entered or a barcode be scanned to view the item’s price. A whole transaction can be returned by using this action. Overrides the price of an item if the item has been set up to allow it. and recalled to be completed. or by pressing Exit. By pressing a button with this action. the selected button grid will appear as a modal window above the POS screen. Retail POS asks for the item’s number. Closing this window will happen by either choosing one of the grid’s buttons. This action allows a previously created button grid to be selected and attached to the action. By selecting an item from the list of sold items and executing this action. An item can be returned by executing this action prior to “selling” the item. Prints an Z report for the day.

Pops up a defined submenu. and then declared using a window that pops up. Each transaction can be viewed in detail and reprinted. Suspend transaction Tender Declaration Tender Removal Total Discount Amount Total Discount Percent Page 255 . with an optional description. When cash has to be withdrawn from the cash drawer. this operation can be used. which will disappear when a button in the submenu is clicked. Used to count stock at the store. Gets information about sales orders on a specific customer in Retail AX Displays a form for searching for a shipping address This action displays an input window where a new quantity can be set to a previously selected item. Sales Order Search Shipping Address Set Quantity Show Journal Shut Down Computer Stock Count Sub Menu A drop down menu to select the submenu.Manual Safe Drop Sales Invoice Enter amount mover from drawer to the safe. If the customer has to attend to some urgent matter before completing the transaction. This action displays an input box where the total discount percent can be specified for a previously selected item. This action displays a list of transactions performed on the POS. This action can be executed to start counting the cash from within the cash drawer. Only available with Retail POS Retail Transaction Service. Gets information about sales invoices on a specific customer in Retail AX Only available with Retail POS Retail Transaction Service. This action displays an input box where the total discount amount can be specified for a previously selected item. this action will suspend the transaction to be recalled later.

Microsoft Dynamics® AX for Retail Training Manual Transaction Comment This action can be executed to attach some text comment to the transaction. This action can be executed to void a selected item from the list of sales in the transaction. This action can be executed to void an entire transaction. A text input window appears. The item has to be selected first. Void Item Void Payment Void Transaction Page 256 . This action can be executed to void a payment from the list of registered payments from the transaction. The payment has to be selected first.

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