Manual

Microsoft Dynamics® AX for Retail Training Manual

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Microsoft Dynamics® AX for Retail Training Manual
CHAPTER 1: INTRODUCTION .................................................................................................................................. 7 BASIC INFORMATION.......................................................................................................................................................7 FURTHER INFORMATION ..................................................................................................................................................8 CHAPTER 2: MAIN FUNCTIONALITY ........................................................................................................................ 9 OBJECTIVES ...................................................................................................................................................................9 INTRODUCTION ..............................................................................................................................................................9 ITEMS ..........................................................................................................................................................................9 PRICE CONTROL ...........................................................................................................................................................10 VARIANTS ...................................................................................................................................................................11 INFOCODES .................................................................................................................................................................12 LABEL PRINTING ...........................................................................................................................................................12 LINKED ITEMS ..............................................................................................................................................................12 RETAIL POS PROFILES ...................................................................................................................................................12 DISTRIBUTION LOCATIONS..............................................................................................................................................12 STORES ......................................................................................................................................................................13 TENDER TYPES .............................................................................................................................................................13 INCOME AND EXPENSE ACCOUNTS ...................................................................................................................................13 SECTIONS AND SHELVES .................................................................................................................................................13 RETAIL POS TERMINALS ................................................................................................................................................13 STAFF ........................................................................................................................................................................13 CUSTOMER .................................................................................................................................................................14 TRANSACTION INFORMATION .........................................................................................................................................14 EXCHANGING DATA BETWEEN POINT OF SALE AND STORES ..................................................................................................14 MANUAL DATA EXCHANGE ............................................................................................................................................14 ACTIONS.....................................................................................................................................................................14 END OF DAY PROCEDURES .............................................................................................................................................14 TEST YOUR KNOWLEDGE  OVERVIEW .............................................................................................................................16 CHAPTER 3: RETAIL HEADQUARTERS SETUP AND REQUIREMENTS ...................................................................... 17 OBJECTIVES .................................................................................................................................................................17 INTRODUCTION ............................................................................................................................................................17 RETAIL HEADQUARTERS .................................................................................................................................................17 CHECKLIST FOR STARTING RETAIL HEADQUARTERS ..............................................................................................................19 RETAIL PARAMETERS.....................................................................................................................................................19 LOCALIZED SEED DATA ..................................................................................................................................................21 NUMBERING PRINCIPLES................................................................................................................................................22 INTRODUCTION TO DATA DISTRIBUTION ...........................................................................................................................24 CONCLUSION ...............................................................................................................................................................26 LAB 3.1 – SETTING UP A NEW DISTRIBUTION GROUP ...........................................................................................................26 TEST YOUR KNOWLEDGE  RETAIL HEADQUARTERS SETUP AND REQUIREMENTS ......................................................................26 CHAPTER 4: STORE SETUP .................................................................................................................................... 28 OBJECTIVES .................................................................................................................................................................28 INTRODUCTION ............................................................................................................................................................28 CHECKLIST FOR STORE SETUP..........................................................................................................................................31 CONCLUSION ...............................................................................................................................................................31 LAB 4.1 – SETTING UP A NEW STORE ...............................................................................................................................31 TEST YOUR KNOWLEDGE  STORE SETUP ..........................................................................................................................33 CHAPTER 5: INVENTORY SETUP AND MANAGEMENT .......................................................................................... 35 OBJECTIVES .................................................................................................................................................................35

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INTRODUCTION ............................................................................................................................................................35 CHECKLIST FOR INVENTORY SETUP ...................................................................................................................................37 RETAIL ITEMS ..............................................................................................................................................................38 LANGUAGE SPECIFIC ITEM DESCRIPTIONS ...........................................................................................................................40 ITEM HIERARCHY ..........................................................................................................................................................41 ASSORTMENTS.............................................................................................................................................................45 VARIANTS ...................................................................................................................................................................46 ITEM LINKING ..............................................................................................................................................................48 UNITS OF MEASURE......................................................................................................................................................51 COMPARISON PRICES ....................................................................................................................................................53 COMPETITORS .............................................................................................................................................................53 SECTIONS AND SHELVES .................................................................................................................................................54 RETAIL ITEM PRINTINGS.................................................................................................................................................54 ITEM LIFE CYCLE...........................................................................................................................................................57 CONCLUSION ...............................................................................................................................................................58 LAB 5.1 – SETTING UP AN ITEM ......................................................................................................................................58 TEST YOUR KNOWLEDGE  INVENTORY SETUP AND MANAGEMENT .......................................................................................60 CHAPTER 6: PRICE MANAGEMENT ....................................................................................................................... 62 OBJECTIVES .................................................................................................................................................................62 INTRODUCTION ............................................................................................................................................................62 PRICES SET AT RETAIL HEADQUARTERS .............................................................................................................................62 MANUAL PRICE CHANGES AT POS...................................................................................................................................64 PERIODIC OFFERS .........................................................................................................................................................64 LAB 6.1 – BLACK FRIDAY DISCOUNTS ...............................................................................................................................72 TEST YOUR KNOWLEDGE  PRICE MANAGEMENT ...............................................................................................................73 CHAPTER 7: BAR CODE MANAGEMENT ................................................................................................................ 75 OBJECTIVES .................................................................................................................................................................75 INTRODUCTION ............................................................................................................................................................75 BAR CODE MASKS ........................................................................................................................................................76 BAR CODE CHECKING ....................................................................................................................................................80 BAR CODE/PLU REGISTRATION .......................................................................................................................................81 CONCLUSION ...............................................................................................................................................................84 LAB 7.1 – CREATING AN IN-HOUSE BAR CODE ....................................................................................................................84 TEST YOUR KNOWLEDGE  BAR CODES ............................................................................................................................86 CHAPTER 8: STATEMENTS .................................................................................................................................... 87 OBJECTIVES .................................................................................................................................................................87 INTRODUCTION ............................................................................................................................................................87 SETUP/CONFIGURATION ................................................................................................................................................88 PROCESSES..................................................................................................................................................................91 RECEIPTS ....................................................................................................................................................................96 VIEWING TRANSACTIONS ...............................................................................................................................................97 VIEWING POS BATCHES ................................................................................................................................................97 CONCLUSION ...............................................................................................................................................................98 LAB 8.1 – POSTING A STATEMENT FOR STORE 10 ...............................................................................................................98 TEST YOUR KNOWLEDGE  STORE MANAGEMENT ..............................................................................................................99 APPENDIX A: CHANGES AND NEW FEATURES ...................................................................................................................100 APPENDIX B: SETUP AND CONFIGURATION ......................................................................................................................102 APPENDIX C: LOCATIONS OF FORMS AND FUNCTIONALITY ..................................................................................................104 CHAPTER 9: INFOCODES ..................................................................................................................................... 107

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Microsoft Dynamics® AX for Retail Training Manual
OBJECTIVES ...............................................................................................................................................................107 INTRODUCTION ..........................................................................................................................................................107 INFORMATION SUBCODES ............................................................................................................................................107 INFOCODE LINKING .....................................................................................................................................................107 SETTING UP INFOCODES ..............................................................................................................................................108 INFOCODE ASSIGNMENT ..............................................................................................................................................109 CONCLUSION .............................................................................................................................................................113 LAB 9.1 – CREATE AN INFOCODE...................................................................................................................................113 TEST YOUR KNOWLEDGE  INFOCODES ..........................................................................................................................114 CHAPTER 10: ITEM IMPORT ............................................................................................................................... 116 OBJECTIVES ...............................................................................................................................................................116 INTRODUCTION ..........................................................................................................................................................116 IMPORT SETUP...........................................................................................................................................................117 VENDORS .................................................................................................................................................................117 IMPORTED FILES.........................................................................................................................................................122 ITEM IMPORT JOURNALS ..............................................................................................................................................125 CONCLUSION .............................................................................................................................................................129 LAB 10.1 ITEM VALIDATION RULES FOR ITEM IMPORTER.....................................................................................................129 TEST YOUR KNOWLEDGE  ITEM IMPORT........................................................................................................................131 CHAPTER 11: REPLENISHMENT .......................................................................................................................... 132 OBJECTIVES ...............................................................................................................................................................132 INTRODUCTION ..........................................................................................................................................................132 ITEM PACKAGE ...........................................................................................................................................................132 SIZE, COLOR AND STYLE CURVE .....................................................................................................................................132 PURCHASE ORDER USING COLOR/SIZE/STYLE CURVE ........................................................................................................133 LOCATION REPLENISHMENT GROUPS .............................................................................................................................134 REPLENISHMENT RULES ...............................................................................................................................................134 CROSS DOCKING ........................................................................................................................................................135 BUYERS PUSH ............................................................................................................................................................138 CONCLUSION .............................................................................................................................................................140 LAB 11.1 – REPLENISHMENT – CURVES AND CROSS DOCKING ............................................................................................140 TEST YOUR KNOWLEDGE  REPLENISHMENT ...................................................................................................................143 CHAPTER 12: TABLE DISTRIBUTION .................................................................................................................... 145 OBJECTIVES ...............................................................................................................................................................145 INTRODUCTION ..........................................................................................................................................................145 DATA DISTRIBUTION BASICS .........................................................................................................................................145 DATA DISTRIBUTION GROUPS IN RETAIL AX ....................................................................................................................147 CONFIGURING TABLE DISTRIBUTION...............................................................................................................................153 LAB 12.1 – STORE-SPECIFIC PRICE CHANGE. ....................................................................................................................155 TEST YOUR KNOWLEDGE  TABLE DISTRIBUTION ..............................................................................................................159 CHAPTER 13: COMMERCE SERVICES................................................................................................................... 160 OBJECTIVE ................................................................................................................................................................160 INTRODUCTION ..........................................................................................................................................................160 TEST YOUR KNOWLEDGE – COMMERCE SERVICES .............................................................................................................164 CHAPTER 14: REPORTS ....................................................................................................................................... 165 OBJECTIVES ...............................................................................................................................................................165 INTRODUCTION 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INQUIRIES .................................................................................................................................................................165 REPORTS ..................................................................................................................................................................167 LAB 14.1 – GETTING LIST OF ITEMS WHICH ARE ABOUT TO GET OBSOLETE .............................................................................168 TEST YOUR KNOWLEDGE – REPORTS ..............................................................................................................................169 CHAPTER 15: ENTERPRISE PORTAL ..................................................................................................................... 170 OBJECTIVES ...............................................................................................................................................................170 INTRODUCTION ..........................................................................................................................................................170 SET UP ENTERPRISE PORTAL PROFILES AND USERS .............................................................................................................170 ENTERPRISE PORTAL REPORTS ......................................................................................................................................172 STORE INVENTORY AT ENTERPRISE PORTAL FOR STORE ......................................................................................................173 LAB 15.1 – SETTING UP AN ART GALLERY AND STORE ......................................................................................................174 TEST YOUR KNOWLEDGE – ENTERPRISE PORTAL ...............................................................................................................178 CHAPTER 16: LOCALE SPECIFIC FEATURES .......................................................................................................... 180 FISCAL BOOKS ...........................................................................................................................................................180 FISCAL FRAMEWORK ...................................................................................................................................................181 GLS-CONS ..............................................................................................................................................................181 GLS-EE ...................................................................................................................................................................184 CHAPTER 17: RETAIL POS, STORE CONNECT & TRANSACTION SERVICE .............................................................. 185 OBJECTIVES ...............................................................................................................................................................185 INTRODUCTION ..........................................................................................................................................................185 PART I: POS LAYOUT AND RECEIPT DESIGN .....................................................................................................................185 CREATE A BUTTON GRID ..............................................................................................................................................186 CHANGE EXISTING BUTTON GRID ..................................................................................................................................189 SALES BUTTON ..........................................................................................................................................................190 PAYMENT BUTTONS ....................................................................................................................................................191 ACTION BUTTONS .......................................................................................................................................................192 MENUS ....................................................................................................................................................................193 POS DESIGN .............................................................................................................................................................195 LAB 17.1 – SETTING UP A NEW BUTTON GRID FOR QUICK SALE ...........................................................................................200 PART II: CONNECTING MICROSOFT DYNAMICS® AX FOR RETAIL HEADQUARTERS AND RETAILPOS ...........................................201 CONNECTIONS: REQUIREMENTS ....................................................................................................................................201 CONNECTIONS: SYSTEM OVERVIEW ................................................................................................................................201 ® CONNECTIONS: MICROSOFT DYNAMICS AX FOR RETAIL INSTALLATIONS ..............................................................................203 CONNECTIONS: TERMINAL INSTALLATIONS ......................................................................................................................203 CONNECTIONS: TESTING ALL CONNECTIONS .....................................................................................................................204 ® CONNECTIONS: SENDING DEMO DATA MICROSOFT DYNAMICS AX FOR RETAIL TO RETAIL POS ................................................208 PART III: SCHEDULER JOBS ..........................................................................................................................................210 SCHEDULER SUBJOBS ...................................................................................................................................................210 SCHEDULER JOB .........................................................................................................................................................212 DISTRIBUTION RESTRICTION OPTIONS FOR A JOB ...............................................................................................................214 RUNNING SCHEDULER JOBS USING THE BATCH FRAMEWORK ...............................................................................................215 RETAIL POS CONFIGURATION FILE .................................................................................................................................217 ® CONNECTIONS: UPLOADING SALES DATA FROM RETAIL POS TO MICROSOFT DYNAMICS AX FOR RETAIL ....................................219 CONNECTIONS: USE THE TRANSACTION SERVICE FROM RETAIL POS.....................................................................................221 PART IV: RETAIL TRANSACTION SERVICE ........................................................................................................................221 RETAIL TRANSACTION SERVICE: REQUIREMENTS ...............................................................................................................222 RETAIL TRANSACTION SERVICES: CONNECTION CONFIGURATION .........................................................................................222 RETAIL TRANSACTION SERVICE: SALES ORDERS ................................................................................................................223 RETAIL TRANSACTION SERVICE: SALES INVOICES ...............................................................................................................227 RETAIL TRANSACTION SERVICE: CUSTOMER VALIDATION ....................................................................................................230

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............................................241 RETAIL TRANSACTION SERVICE: GIFT CARD............................................................................................................................247 CONCLUSION ...................................248 QUICK INTERACTION: LESSONS LEARNED.....................................................................................249 APPENDIX A – BUTTON ACTIONS ...................238 RETAIL TRANSACTION SERVICE: CREDIT MEMO (CREDIT VOUCHER) ...............................................................................................................................................................................................................................................................................Microsoft Dynamics® AX for Retail Training Manual RETAIL TRANSACTION SERVICE: INVENTORY LOOKUP ...................................................................................................................232 RETAIL TRASACTION SERVICE: STOCK COUNTING ......................246 TROUBLESHOOTING .......................................................234 RETAIL TRANSACTION SERVICE: PURCHASE ORDER AND TRANSFER ORDERS .............................................................................................236 RETAIL TRANSACTION SERVICE: STAFF VALIDATION ......................................................................................................................................................................................243 RETAIL TRANSACTION SERVICE: LOYALTY..........................................................................................................250 Page 6 ..................................................................................................................................................................................................................235 RETAIL TRANSACTION SERVICE: CENTRALIZED RETURNS ...................

Manual CHAPTER 1: INTRODUCTION Basic Information The introduction contains prerequisites and useful information about the Microsoft Dynamics® AX for Retail training course. Course organization The manual consists of the following chapters:                  Chapter 1: Introduction Chapter 2: Main Functionality Chapter 3: Retail Setup and Requirements Chapter 4: Store Setup Chapter 5: Inventory Setup and Management Chapter 6: Price Management Chapter 7: Bar Code Management Chapter 8: Store Management Chapter 9: Infocodes Chapter 10: Item Import Chapter 11: Replenishment Chapter 12: Table Distribution Chapter 13: Commerce Services Chapter 14: Reports Chapter 15: Enterprise Portal Chapter 16: Locale Specific Features Chapter 17: Retail POS. and for those who want to be able to provide support for the application. You need to be familiar with service names to port numbers assignment through the Hosts and Services files. Store Connect and Transaction Service Course Prerequisites The participants should have good understanding of Microsoft Dynamics AX. You need to know how IP addresses can be assigned and how to use tools such as Ping and Tracert.  This Microsoft Dynamics AX for Retail course is mainly an instructor-led training course but assists as well on self-learning. Page 7 . The chapters contain instructional texts. For the data distribution and replication part of the course you need to have solid understanding of the TCP/IP networking protocol. which introduce an area of the program and examples of how this area works. Purpose of the Course The course is intended for people working at Microsoft Dynamics AX Partners who want to set up and configure Retail AX.

Further Information For further information about the Microsoft Dynamics AX for Retail training course. refer to: Retail in Microsoft Dynamics AX2009 in PartnerSource (sign in needed) Page 8 .Microsoft Dynamics® AX for Retail Training Manual Demonstration Data For certain chapters it is recommended to use the demonstration data of Microsoft Dynamics AX for Retail.

such as stock control. Also. Be able to provide a short explanation on the system when needed.Manual CHAPTER 2: MAIN FUNCTIONALITY Objectives After completing this chapter. Retail Headquarters includes numerous features that consider item sales at the point of sale. and price and cost calculations are available in Retail Headquarters. It is possible to link the bar codes directly to the item or let them represent different units of measure for the same item. The main aim of this overview chapter is to giving to the user a possibility to get an idea of the system construction. such as cases or packs. See the list of the main features below. purchasing. Item Hierarchy Retail Headquarters have a four-level static item hierarchy: 1. Bar Codes and Variants Each item can have the unlimited number of bar codes linked to it. you will:     Get an overview of the main features of the Microsoft Dynamics AX for Retail. All the standard Microsoft Dynamics AX functionalities regarding items. Microsoft Dynamics AX for Retail also supports bar codes where the quantity (weight) or the price of the item is included in the bar code. Introduction A short overview of a system has several purposes. this chapter introduces several main concepts frequently used in the system and it can be regarded as a reference chapter. Below you can find a listing of the main functionalities available in Microsoft Dynamics AX for Retail. In addition. Identify the main concepts used in connection with the system. Items Items are the fundamental units in the Microsoft Dynamics AX for the Retail Headquarters system. It is also possible to link a bar code to a specific variation of the item. commonly referred to as Variants. Business Group Page 9 . ordering. Get familiar with the system hierarchy that is obligatory for the next chapters understanding.

the attributes will be copied from the Retail Group to the Item. Item Type Each item has a type that tells you:  Whether the item is a standard item. The link to the higher levels of the retail hierarchy will be established as well by assigning the item to the Retail Group. Retail Group Each item can belong to one Retail Group only. Prices can have a starting date and ending date. When assigning the item to the Retail Group. which means that it is not intended for being sold at the POS terminals. A set of functionalities is not allowed for standard items and requires an item to belong to the Retail item. Page 10 . making it possible to sell an item at a different price to certain customers and at specific stores. In this case. only for retail items. which means that this is an item intended for being sold at the POS terminals. Shelves and sections are connected to Retail groups and Retail departments. or Retail department type.Microsoft Dynamics® AX for Retail Training Manual 2. Retail group. Retail group. They can be specific for variant and item unit. Division Group 3.  Whether it is a retail item. Example: Competitors price cannot be set for a standard item. the price will be set at the POS terminal. Further explanations of the distinction between the Retail item. and Retail department item types can be found in the next chapters.  Whether it is a retail group or a retail department. Retail Department 4. Price Control Retail Headquarters provides the following ways of controlling prices at the POS terminals: Additional Prices Items of the Retail type can have multiple item prices registered. which means it will be sold at the POS terminals but not as a specific item but representing a retail group or a retail department.

g. An item can be only in one active promotion at the same time. a Multibuy Discount offer type provides a possibility of different levels of discounts based on the number of items the customer buys. price per kg or liter).. The discounts can be based on a flat percentage or promotional. least expensive or be specified for the individual Mix & Match lines. it works in the way similar to the Discount Offer type. The variants can have different sales prices at the POS. and styles. such as Items.Manual Special Offers Retail Headquarters support four types of offers:     Promotion Discount Offer Multibuy Mix & Match The Promotions and Discount Offer types of offer are periodic offers that work similarly. Also. Each combination is represented with a unique bar code. Variants The Retail items can have different sizes. discount percentage. In other words. Page 11 . The main difference is that Promotion offer type is regarded as periodic price changes and represents the standard price while the Discount Offer will work as a discount at the POS. colors. Comparison Price The system can calculate a comparison price for the items for a chosen comparison unit (for example. Discounts can be in the form of a deal price. discount amount. Customer/Item Discounts Selected customers can get discounts on specific items. different kinds of special offers are available (e. Both offers can be based on the specific Price Groups. Retail Groups. mix and match and seasonal offers). and Variants. As its name implies. The last offer type is Mix & Match. This price is displayed on shelf and item labels. There are several ways to set up this possibility: on the POS or in the Microsoft Dynamics AX. It is a most versatile type of offer since it can be triggered by a combination of factors.

   The hardware profile contains the driver setup for POS peripherals as well as the keyboard mapping. On Receipt numbering tab you can specify receipt numbering masks to compose unique receipt numbers. and transactions settings are set up.g. An example of a distribution location is a head office and a POS terminal. terminal. It is attached to the POS record. It is attached to a POS record The visual profile contains information for the graphical layout and positioning of the POS retail registers.Microsoft Dynamics® AX for Retail Training Manual Infocodes Retail items can be assigned to multiple infocodes that are an important tool for receiving additional information on the item sale or return. The hardware profiles can be copied. It is attached to a functional profile. e. visual profile. On the Infocodes tab. you can print shelf labels and item labels for chosen items or for items where the label is needed. The system prompts the operator at the POS terminal for an input. Linked Items Retail items can be automatically linked to other retail items at sales time. The receipt profile is a group of form layouts that can be assigned to the point-of-sale printers via a hardware profile. Page 12 . functional profile. The distribution location contains information needed for replication. Visual profile is attached to a POS record The functional profile contains functional settings and is attached to a store record. Label Printing You can assign a shelf label or an item report to a retail item. both between the Retail Headquarters databases and the POS terminals. On the Functions tab. you can specify such settings as whether the return transactions and items are allowed and what (if any) messages from/to the POS salesperson can be sent at different stages. the staff. Retail POS Profiles Retail Headquarters works with these POS profiles: the hardware profile. For each store. transaction service profile.   Distribution Locations Distribution locations are the basis for the flow of data. This provides a set of receipt templates for the printers at your registers. and receipt profile. The maximum amounts or quantity allowed can be set up on the Amount tab. bottles that are linked to drinks. The transaction service profile is where connection information for real-time information access is set up.

overriding price. performing tender declaration. Page 13 . You can control various aspects of their functionality and default settings from Retail Headquarters. Sections and Shelves You can create a physical structure for each store. etc. Besides from being a unique retail location. and phone number. such as voiding transactions. a ledger account for rounding. accounts. A staff member must be assigned to a store. address. you choose its closing method. slip printing. Income and Expense Accounts You link all store income with the income accounts and store expenses with the expense accounts. posting. such as ID number. statement method. On the store level. change. and maximum discount to give. based on the sections and shelves. For each store. login/logout procedures.Manual Stores Stores are connected with POS terminals and are the basis for sales transactions. Retail POS Terminals POS Terminals represent the front end of your store. and foreign currency. You assign each member a type of authorization for various actions at the POS terminals. and set limits for allowing posting. texts that will be printed on receipts and are displayed at the POS terminals. You assign the ledger accounts to these accounts for posting and enter POS terminal receipt texts. checks. You enter details for handling amount. Staff Retail Headquarters keeps records on the staff members.. such as the handling of return transactions. depending on tender types such as cash. they represent a unique warehouse in the standard Microsoft Dynamics AX system and can also be a unique department and cost center. Tender Types Retail Headquarters allows you to define and configure functionality for the tender types in each store. retail items can be assigned to these sections and shelves. credit cards.

Actions Retail Headquarters uses actions to keep track of which records have been changed in relevant tables. Thus. transactions from the POS terminals can be imported continuously throughout business hours. delete. or delete a record in a table relevant to data exchange in Retail Headquarters. Page 14 . Manual Data Exchange The user can manually run all replication jobs scheduled for automatic data exchange management. An action is created every time you modify. up-to-date transaction sales information is available at all times. Exchanging Data between Point of Sale and Stores In Retail Headquarters. when replicating. By using them. Likewise. Transaction Information In Retail Headquarters. involve logging out of each POS terminal. you can choose to replicate by actions. entering counted amount against the transaction amount.Microsoft Dynamics® AX for Retail Training Manual Customer Retail Headquarters uses the standard Microsoft Dynamics AX customer table with minor enhancements to account for unposted transactions as well as receipt preferences. insert. The data exchange with POS terminals can be performed either on the basis of these actions or on the entire tables. you can greatly reduce the amount of data that needs to be sent to the POS terminals or replicated between databases. and posting the data. collecting and calculating transaction data. or update a record if there is an action for it. communication with the point of sale consists of replicating between head office and POS. If required. the system will only insert. End of Day Procedures The typical procedures that need to be executed at the end of the day. Then. tender declaration can be run on each POS terminal. using the Microsoft Dynamics AX for Retail Store Connect.

Each transaction can include sales and payment entries.    Click Functions > Calculate Statement and click Yes in the dialog window. enter information in the Transaction from date. Calculating and Posting Statements When you create a statement and calculate it. Page 15 . and enters the result for each tender type into a statement line. and post the statements are as follows:     Click RETAIL HEADQUARTERS > JOURNALS > OPEN STATEMENTS. coupon. Transaction from time. Click Functions > Post Statement to post the statement. and Transaction ending time fields if the Closing method field is set to Date and Time. inventory and tender declaration entries. Transaction ending date. mix & match.Manual Transactions You can view all information on transactions that have been made at the POS terminals and imported into the Retail Headquarters system. Enter a store number in the Store number field. infocode. in the Transaction interval field group. It then sums up the transaction amounts in each tender type. The steps that describe how to create. Fill in the Counted Amount for all statement lines or perform a tender declaration on each POS. Press CTRL+N to create a new statement. The system imports the POS tender declaration in the same way as other transactions and create from it tender declaration transaction entries. On the Setup tab. the system marks all unmarked transactions made from and up to the date and time selected in the statement. It creates a line per staff member or POS terminal if the statement method is defined in such a way. calculate.

No Question How many levels are in static retail item hierarchy? ________________ Page 16 .Microsoft Dynamics® AX for Retail Training Manual Test Your Knowledge  Overview Question Is it possible to initiate data exchange manually? ___________ ( ) a. Yes ( ) b.

   Retail Headquarters The Microsoft Dynamics AX for Retail Headquarters system is a powerful link for the front end of your stores. and your business accounting setup. It controls the fundamental needs for the retail business. Be able to set up Retail parameters. and business accounting setup. Replication is scheduled by the user and can be set up in the way that only changed information is replicated. you will:     Be able to set up Stores and distributions rules for each store. Retail Headquarters manages replication of data between databases and supports the head office – POS structure. the POS terminals. such as stock counts. for example. Introduction Microsoft Dynamics AX for Retail is made up of three modules. such as Items. Additional processes are supported with 3rd party solutions.  Retail Headquarters. By using the built-in data distribution management. and customers. Retail Scheduler The Scheduler lies at the heart of the data replication feature. and Replenishment. Prices. prices. The Scheduler module manages the data movement in the system Retail Store Inventory o Key Inventory Management processes. Retail Headquarters offers means to exchange data between Head Office and POS terminals. featuring such important forms as Store card. It caters to the fundamental needs of the retail business. that includes the POS setup and configuration o Retail Headquarters is the core module where centralized management happens. POS terminals. These modules also represent the key features of the application.Manual CHAPTER 3: RETAIL HEADQUARTERS SETUP AND REQUIREMENTS Objectives After completing this chapter. staff. you can control exactly what data is present on the POS terminals in each store and thus set up an item price and current discount offers for each store. It makes extensive use of the distribution principles. Get a clear understanding of the mandatory fields. Staff. such as items. Be able to assign distribution locations to distribution groups and subgroups. Page 17 . picking and receiving operations can be performed at the store from within POS or Enterprise Portal.

stores. The Retail groups are formed into Retail departments that. the Division Groups are formed into Business Groups. and discounts on a collection of items that can be mixed and matched. Finally. discounts on specific items and retail groups. and thus have an access to the statistical view of sales for each store. together with staff operational authorization. It provides extensive control of functionality for tender types and means to define how the POS terminals operate in the store. you define the structure of the data flow between these locations. Then. and shelf. in turn are grouped in Division Groups. section. you group items together in the Retail groups.Microsoft Dynamics® AX for Retail Training Manual Retail Headquarters offers you a model for structuring your business. In addition to the keeping track of items in sections and shelves functionality. You can divide each store into sections and shelves. The use of this functionality ensures better control and overview of sales in your business. quantity discounts. Among them there are multiple retail item sales prices. Retail Headquarters offers several ways of controlling item prices at the POS terminals. and POS terminals. Page 18 . You divide your business into distribution locations: head office.

You must register that Retail Headquarters is in use and specify a store that is a local one in the database you are working in. and style that can be set individually or as a combined variant. perform the following tasks in the following order: Order 1 2 3 4 5 6 7 8 Task/Overview Retail Setup (Parameters) Localized seed data Inserting Demo Data for Retail Headquarters Setting Up Mandatory Distribution Group Setting Up Distribution Locations Assigning Distribution Locations to Distribution Groups Numbering Principles Importing Data from an Existing System Mandatory Yes No No Yes Yes Yes Yes No Retail Parameters In the Retail Headquarters Parameters form. customers. Checklist for Starting Retail Headquarters When you set up Retail Headquarters. To start Retail Headquarters. such as. you must enter certain information before you can start running your business.Manual Infocodes can be assigned to the retail items. tender types. Certain setup is mandatory. you can decide how you want the program to manage the Retail Headquarters system. reasons for returns and so on. General Retail Headquarters offers varied features that can help you manage your retail business. You can register the default item type and the EAN license number used in your business. income /expense accounts. Retail Headquarters allows four retail item variations: size. This make it possible for your business to get additional information needed at transaction time. flight no. Page 19 . For India. Below. and some POS events. you can set up the default type of establishment for retail customers. other is optional. there is an overview and a brief description of the settings available on the tabs of the Retail Setup window. More information on the introduced features can be found in the next chapters. configuration. sales person ID. the setup can vary from one company to another. color. you can configure replenishment transfer type and price type here. Depending on how you want to structure your business. For Brazil..

A unique key for the store table is allocated when a new store is created. Some information should be available everywhere. the use of the Preactions for the scheduler. Page 20 . such as the total discounts and periodic discounts. Item Creation For the functionality of item creation. For more details.Microsoft Dynamics® AX for Retail Training Manual Distribution Here you specify the distribution specific information. and other data that can be defined at the convenience of each user. For such cases. whereas other is necessary in certain stores only or access to it should be limited by other definitions. Number Sequences When a multiple-store configuration. gift cards. it is possible to define its level as labels can be created for the whole distribution groups or for the local stores. Posting There are different options to post data. please refer to the Table distribution chapter. you must create and assign a number sequences for the store numbers. Labels When labels are created. number sequences are used for variant creation. the actions and Preactions are defined. the default warehouses are required. vouchers. for example. Furthermore. You can also specify whether the system will create trade agreement lines for the variants of an item. Table distribution is used to decide where the tables’ information should be distributed to.

Manual Version The version number shows you the actual version of Retail Headquarters. Page 21 . Setting up Retail Setup: 1. Localized Seed Data You do not longer need to import locale-specific version . Existing records are not updated or overwritten. 2. The new Initialize button in Retail Headquarters parameters form uses the country settings for the current Microsoft Dynamics AX Company and correct localized data. The seed data will be populated based on the current Microsoft Dynamics AX company default language. Click RETAIL HEADQUARTERS > SETUP > PARAMETERS.dat files that contained all required Retail system data. Fill in other fields as needed. On the Number sequences tab. 4. 5. 3. Fill in the Local store number field. fill in the Store Number and Variant fields. You can now populate the Microsoft Dynamics AX company with a single click. Select the Retail Headquarters in use check box.

you may want to have numbers inserted manually. Numbering is important not only for identification purposes but because a practical numbering system makes the entire company more manageable. depending on which store the record will belong to or be valid in. In certain tables in Retail Headquarters. Page 22 . you can set up a complete numbering system consisting of an unlimited number of number sequences for different types of basic information. You can set up this option for all tables except for the statements. POS Terminal and Statement table to ensure proper work of your system. Numbering Principles In Microsoft Dynamics AX. In every company in your retail business. A practical numbering system can also reduce the number of errors that occur in the data entry. Staff. If you set up a number sequence for a table where each store has its own sequence. The statements should have automatic creation of numbers.Microsoft Dynamics® AX for Retail Training Manual  Click on Yes in the Initialize base configuration data for Retail Headquarters form. you need to select the correct number sequence every time you insert a record in the table in question. you must assign unique identification codes to certain tables such as the Item. Setting Up Store Specific Number Sequences You can use number sequences for the identification codes in the tables that can be specific per store.

You can set up one general number sequence. Here is a list of the tables you should set up distribution location dependent number series for: Table Statement Statement voucher POS Terminal Useful Hints Records are assigned per store.Manual In the Stores form (RETAIL HEADQUARTERS > SETUP > STORE >STORES). POS Terminal numbers must be unique throughout the system. Same as for Discount Offer Same as for Discount Offer The number sequence that is used for a new loyalty Staff Discount Offer Multibuy Mix & Match Loyalty Card Number Page 23 . A common setup is to assign each record to all stores. Records are not assigned per store. You choose whether to have one sequence for all stores or one sequence per store. there are the drop down lists for the defined number sequences that are pre-created. but they might have a store dependent distribution. You should not allow a manual creation of the statement numbers. on the Number sequences tab. Number series for the Statement Voucher The number sequence for the POS Terminals. Staff number must be unique throughout the system.

whenever a POS or a Store record is created. Scenario Lois is starting to set up Retail Headquarters and needs to follow the procedures for setting up distribution groups. the system automatically creates distribution locations. distribution locations. She follows the instructions that tell her that she first needs to set up one distribution group that includes all locations. while store databases and/or POS databases are populated via replication jobs from the Retail Scheduler module. Thus.Microsoft Dynamics® AX for Retail Training Manual cards. It is vital to properly set up data distribution groups so that the data goes to the proper databases. Upon creation. and assigning location to distribution groups. To facilitate the setup of the system. Loyalty Customer Number Loyalty customers. Since she selects the No filter check box for both of them. These locations denote databases and depending on topology of your system.   She creates a new distribution group and defines a group and a subgroup. the distribution locations are automatically included in the Distribution groups with the selected No filter and Default group check boxes. The scenario below describes high-level steps that are necessary to perform to set up a distribution group and subgroup that includes all distribution locations. it is very important to create at least two groups that will include the newly created distribution locations for the POSs and Stores. the database information needs to be set up for corresponding POS and/or Store distribution locations. Page 24 . the data is transferred to all distribution locations. She follows the step by step instructions described in the Table Distribution chapter of the manual. Introduction to Data Distribution Microsoft Dynamics AX for Retail manages data in a centralized fashion. Microsoft Dynamics AX is the master system for all types of the data.

she creates a record in the Stores form. Lois has to define at least one distribution location that represents the head office in her system. To do that. The system automatically creates a distribution location record and assigns the distribution group and subgroup with no filter to it.Manual Next. Now the system knows which databases the data that is not restricted to a specific destination should be distributed to. Page 25 .

1. 2. Click MEMBER LIST. Create a new record. Peter needs to create a new distribution group and subgroup to use it when defining where some prices and promotions should be distributed to.Microsoft Dynamics® AX for Retail Training Manual Conclusion Following the guides and manuals while setting up the Retail Headquarters are key factors for the correct data distribution.1 – Setting Up a new distribution group Scenario – New distribution group Peter. Some prices and promotions will have to be specific and distributed only to Store 9. Click GROUP>SUBGROUPS. Lab 3. The guidelines in this and next chapters present the ideal way of this process setup. Add S0009 to the Distribution members list. 3. Test Your Knowledge  Retail Headquarters Setup and Requirements Question Page 26 . which has a central store database. 4. this will maximize the system usefulness. 5. Click RETAIL SCHEDULER>SETUP>DISTRIBUTION GROUP. the marketing manager at Adventure Works decides to try a different promotions' sets and pricing at Store 9.

Setting Up Mandatory Description Group . color. Color. Setting Up Distribution Group with no filters. and type ) c. and variant ) d. Stores. Setting Up Distribution Location. and Stores ( ) b. Size. style. style. Retail Setup. Head Office. Setting Up Distribution Location and Assigning Distribution Locations to Distribution Groups ( ) b.Manual Businesses can be divided into in to the following distribution locations _____________ ( ) a. and configuration Question What five tasks are mandatory for starting a Retail Headquarters? ___________________________ ( ) a. style. Setting Up Distribution Location. Inserting Demo Data for Retail Headquarters. color. and POS Terminals ( ) c. and configuration ) b. and Substores Question What retail variants does Retail Headquarters allow? ________________ ( ( ( ( ) a. Stores. Distribution locations. Retail Setup. Page 27 . Size. Assigning Distribution Locations to Distribution Groups and Importing Data from an Existing System. Head Office. Retail Setup. color. Head Office. Setting Up Mandatory Description Group . Size. Assigning Distribution Locations to Distribution Groups and Numbering Principles (number sequences) ( ) c.

Define a currency code for the store. Create a warehouse representing the store. It can be divided into sections and shelves. Tender types configuration The tender types represent everything that the store accepts as a method of payment. Page 28 .Microsoft Dynamics® AX for Retail Training Manual CHAPTER 4: STORE SETUP Objectives After completing this chapter. You set up and select a POS functionality profile for controlling the POS terminals. Use the various options to adapt the Retail headquarters system to the utmost by using the correct settings from the beginning. You set up sales taxes for the store. Set up the number sequences for the store. You set up tender types. When you have set up the general store information. income and expense accounts. Introduction The store is one of the main units in the Retail headquarters system. change rules and whether the tender type counting should be performed during tender declaration. The Following Setup Can Be Carried Out for a Store:            You should register a number for the store. you can have multiple stores and keep track of sales and inventory for each of them. In a multinational environment. Select financial dimensions for the store. Setting up the stores and the head office in your business are usually among the first steps when setting up your Retail headquarters system. You can set up income and expense accounts. In Retail headquarters. rounding rules. staff and a section/shelf structure. defining mandatory tasks and getting an overview over the optional additional tasks available. You register store closing procedures and handling of statements. address and other registration information. you will be able to:   Set up a Store correctly. mark it as a store and connect the appropriate stores by selecting the warehouse in the Stores form. stores can have different currency codes. you need to configure the distribution location setup for the store. POS functionality. its name. and staff. Tender types define ledger posting setups. It is a distribution location with its own tender types.

Statement Method There are three ways that can be used to summarize statement lines when a statement is calculated:    Staff POS terminal Total Page 29 . It is important to define this from the very beginning in the way that reflects the workflow of the company.Manual Statement configuration The configuration of the statements will affect how a summarization of the Retail sales transactions is created and how the financial and inventory transactions are posted In Microsoft Dynamics AX for Retail.

Thus. the statement calculation will create one line for each tender type used in the transactions that is part of the statement.Microsoft Dynamics® AX for Retail Training Manual Using the Staff method When the Staff method is used. you can view the total results of the tender types for each staff member. read more about POS Batches in Chapter 8. the statement calculation will create one line for each tender type used in the transactions included in the statement. Thus. the statement calculation will create one line for each tender type used in the transactions that is part of the statement. per POS terminal. all the transactions included in the statement are the transactions for the store that are within the date and time range defined and are not already part of another statement. Page 30 . The Date and Time filter can also be used here. the included in the statement transactions are all transactions for the store that belong to the POS batches that are not a part of the other statements. By using this closing method. performed by multiple staff members. Closing Method There are two options to define what transactions to be included in the statement:   Date and Time POS Batch Date and Time By using this option. The default range is the full day of the statement creation. POS Batch By using this option. This option is used when cashiers share a register and the total amount of tenders received can be from sales transactions. Using the POS Terminal method When the POS Terminal method is used. Using the Total method When the Total method is used. per staff member. you can view the total results of tender types for each POS terminal. This option is used when the intention is to have staff members accountable for the tenders they receive. all transactions that belong together will belong to the same statement.

Note that is has been assumed that certain tasks have already been carried out in the Retail Setup. For setting up stores in Retail headquarters. Depending on how you want to structure your business.1 – Setting Up a new Store Step by Step – Setting Up a New Store Page 31 . you must enter certain information before you can start using the store. Order 1 2 3 4 5 6 7 8 9 11 12 13 14 15 16 17 Task/Overview Setting Up Stores Defining Statement method Assigning No. setting up Functionality Profiles. other is optional. Staff members. this includes defining of the Statement/Closing methods. the setup can vary from one store to another. Series to Stores Setting Up Tender types Setting Up Cash Declaration Setup Setting Up Functionality Profiles Assigning Functionality Profiles to Stores Setting Up Staff Members Setting Up Distribution Groups Setting Up Income/Expense Accounts Setting Up Sections Setting Up Shelves Assigning a default customer to the store Setting up default sales tax group Setting up language for the store Attaching a warehouse to the store Mandatory Yes Yes Yes Yes No Yes Yes Yes Yes No No No Yes Yes Yes Yes Conclusion Setting up a store gives an opportunity to define in details what settings are desirable for each business. therefore. and so on. Lab 4. those tasks are not mentioned in the checklist. For instance. Certain setup is mandatory.Manual Checklist for Store Setup When you set up a store in Retail headquarters. complete the following tasks.

2. _____________________ 4. the managing director needs to create a new store in Washington. 5. Set up a new store. Set the Sales tax override group to DEFAULT. The Language field should be set to en-us and the Currency field to USD. named Store 11. Create a Warehouse called Store11 and connect it to the store (use the Go to the main table feature). Its sales tax group should be WA. Page 32 . He needs to define general information and statement/closing information for it. the store should be assigned to the department 100.Microsoft Dynamics® AX for Retail Training Manual Stewart. 1. Select “FN001” for the POS Functionality Profile and Layout id should be 1. 3.

Set the maximum amounts for difference using the following parameters:  Posting = 5.01. 13. On tab Tender type. 12. set Remove/add tender = 04.  Shift = 5. 7. 8.Manual 6. 9.  Transactions = 5. Test Your Knowledge  Store Setup Question Can you have multiple stores in the Retail headquarters system? ___________ Page 33 . Set up the Tender types for the store by copying tenders from the Store 10 (Functions > Copy tender to store). The store calculates statements using the POS Terminal Statement method. Choose rounding account 60815 and set the Maximum Rounding Amount to 0. Set up Cash Declaration for the store by copying the cash declaration from Store 10. (Setup > Cash Declaration). Set up the Default customer to 1037 11. 10. The store closing method is Date and time.

Yes ( ) b. Setting Up Tender Types ( ) b. Assigning a Default Customer to the Store ( ) c. Assigning Functionality Profiles to Stores Page 34 . Setting Up Cash Declaration Setup ( ) d. No Question Which of the following tasks are not mandatory when setting up a store in the Retail headquarters? ________________ ( ) a.Microsoft Dynamics® AX for Retail Training Manual ( ) a.

and settings for Item and Variants. you will be able to:    Master the item hierarchy and selecting the correct combination for different kinds of stores. Introduction Items are the fundamental units in the Retail Headquarters system. Retail Hierarchy The item hierarchy consists of the Business Group. Describe the procedures for inventory setup and management. Division Group. Retail Department. Page 35 . There is a list of the main features: Item Type Each item has a type that tells you whether an item is a standard one that cannot be sold at the POS terminals or it is a retail item that is sold at the POS terminals. Retail Headquarters includes some features that concern item sales at the point of sale. Distinguish between the mandatory tasks and optional ones. Retail Group.Manual CHAPTER 5: INVENTORY SETUP AND MANAGEMENT Objectives After completing this chapter.

Division Groups Each Division group can be connected to one Business group. providing a possibility to examine sales statistics on a broader perspective. Retail Departments You can use the Retail departments when setting up the Open Department sales. Each Department can be connected to one Division group.Microsoft Dynamics® AX for Retail Training Manual Business Groups Business groups represent the most general grouping of items. They can also make the process of items location in sections and shelves easier and control the items location distribution. Retail Groups The Retail groups can control the bar code construction and variant groups for the retail items included in each group. as shown below: Page 36 . as well as variants and retail item levels. Furthermore. promotions and discount offers can be created on the Retail Group level. Using retail groups speeds up setup of new items because some settings are defaulting to standard item fields.

The system also supports EAN 8.Manual Assortments An assortment is a collection of related items that you assign to a store or store group. Thus. Multiple assortments can be assigned to each store or store group. Variants Retail items can have different sizes. and UPC-E standard bar codes. if the same product comes from different manufacturers. using the pre-formatted reports. and style variants. or if the item has size. that is. EAN 13. Printing The system supports the generation of Item Labels and Shelf Labels. The assortments can save you time because you can assign thousands of items to a store simultaneously instead of assigning each item individually. Bar Codes Retail items can be represented with one or more bar codes in addition to the item number. Multiple bar codes are essential. or style digits are in the bar code. statistical results of sales by variants are available. Each combination can be represented by a unique bar code. colors. and styles. Checklist for Inventory Setup Page 37 . UPC-A. color. The system can generate bar codes for all variant combinations with a mask that specifies where the size. color.

you must enter certain information before you can start running the system. the new item will be on file and ready to be sold after the system next exports retail item date to the POS terminals. follow the tasks according to the given order. these tasks are not mentioned in the checklist. Order 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Task/Overview Setting Up Units of Measure Setting Up Comparison Units of Measure Setting Up Retail Departments Setting Up Retail Groups Creating Retail Items Registering Item Prices Linking Items Setting Up Sizes/Colors/Styles Creating Size/Color/Style Groups Creating Variants Setting Up Bar Code Mask Characters Setting Up Bar Code Masks Entering Bar Codes Assigning Sections and Shelves to Items Setting Up Item Labels Setting Up Shelf Labels Setting Up Business Groups Setting Up Division Groups Setting Up Season Mandatory Yes Yes Yes Yes Yes Yes No No No No No No No No No No No No No Retail Items A retail item is created and set up basically as an ordinary item in the inventory system. as well as tasks were carried out in the Retail Setup. Then. Note that is has been assumed that posting groups have already been set up in the General Ledger in Microsoft Dynamics AX. the system creates an action in the Actions table. So. other is optional.Microsoft Dynamics® AX for Retail Training Manual When you set up inventory in Retail Headquarters. To Create Retail Items: Page 38 . Certain setup is mandatory. When you have entered the necessary information and closed the window. For setting up inventory in Microsoft Dynamics AX for Retail Headquarters.

See Microsoft Dynamics AX Online Help Trade Agreements for more information. If you like to work with additional prices. Press CTRL+N to enter a new retail item. Fill in the Base sales price on the Price/Discount tab. Inventory model group.Manual 1. filter. 8. Fill in optional fields in the Item form in case of necessity. The unit can be different for different types of orders. 9. 3. 4. Enter the Item number and Item name. The Retail Items form opens. for example. 11. In the corresponding fields for the item. fill in the Sales unit fields on the References tab. If needed. Fill in the Item group. 2. 7. To add Retail Items: The Add Item button allows user to easily search. and add items to the following:  Bar codes  Item packages  Competitor Prices Page 39 . Repeat steps 2 to 15 for each retail item you want to create. select the Retail Item option. Item group. On the Retail tab. 10. the settings of the retail group are automatically filled in. fill in mandatory fields: Item number. select a Retail group. Click RETAIL HEADQUARTERS>RETAIL ITEMS. utilize the Trade Agreements. 5. Purchase order and Sales order. and Dimension group. In the Item type field on the Retail tab. 6. On the General tab.

Previously. Page 40 . Here are the steps for setting up locale-specific item descriptions:  Go to HEADQUARTERS > ITEMS > SETUP > LANGUAGE > ITEM DESCRIPTION  Choose the language from the Language list and enter the text for the item description.Microsoft Dynamics® AX for Retail Training Manual        Loyalty Schemes Promotions Discount Offers Multibuy Mix & Match Buyers Push Assortments Language specific item descriptions You can now use the existing item descriptions in Microsoft Dynamics AX to display item descriptions in the local languages at the stores. the item descriptions at stores did not reflect local descriptions.

The Hierarchy tables contain default values for the items to make creation of new item easier. Retail departments: Each retail department can contain multiple retail groups or items. to add a new retail department. NOTE: To add a new business group. in the Retail Group field of the item. if you selected a division group in step 2. Item Hierarchy There are four levels of the retail item grouping in Retail Headquarters. The item hierarchy also contains values to facilitate reporting. size. The list form for the type of group that you want to create appears. select a division group. 2. Division group: Connects to one Business group and can contain multiple retail departments. You should be able to see the localized item description on POS. Division and Business fields are filled in automatically using the values from the Retail group form along with the color. For example. select the Retail hierarchy folder. prices. Page 41 .Manual   Go to RETAIL SCHEDULER>SCHEDULER JOB and run the N-1040 job (Items. When the Retail Group is entered. the correct Retail Department. Click RETAIL HEADQUARTERS > SETUP > ITEM > RETAIL HIERARCHY. and style groups. Set up the retail hierarchy 1.     Business group: The top level of the hierarchy. a business group can contain multiple division groups. It is important to have a well-defined structure before you start to set up the hierarchy. For example. and bar codes) to send down the localized item description (InventTxt table ) Go to POS to ring up 0035 item. or a combination of retail groups and items. To add a new group. Press CTRL+N. the Retail departments form appears. select a group that is one level higher in the hierarchy than the group that you want to create. Retail groups: Each Retail group contains a number of retail items. 3.

2. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. click Refresh on the Command menu. 6. 5. Division Group To Set Up Division Group: 1. Click Go To the Main Table. Explode the hierarchy. 2. 5. press CTRL+N to create a new Division Group. Page 42 . Explode the hierarchy. 3. and press CTRL+N to create a new group. to the form descriptions later in this topic. right-click the business group level. Repeat steps 2 to 4 for each Business group you want to set up. Press CTRL+N to create a new record. To view the new group in the hierarchy. and then close the list form to return to the Retail hierarchy form. Alternatively. you could have selected a group that is one level higher in the hierarchy than the group that you want to create. Fill in the Business group that this Division group belongs to. press CTRL+N to enter a new Business Group. right-click the division group level. Fill in the Business group and Description fields. 4. Repeat steps 2 and 4 for each Division Group you want to set up. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. 4. On the toolbar. click Save. and then expand folders as necessary. if necessary. 7. Business Group To Set Up Business Group: 1. Fill in the Division group and Description fields. 3.Microsoft Dynamics® AX for Retail Training Manual 4. Enter information referring. Click Go To the Main Table.

To Set Up Retail Groups: 1. Alternatively. and click on CTRL+N to create a new group. you create the Retail groups and assign closely related retail items to the same Retail group. 4. Click Go To the Main Table. Before setting up the Retail groups. You can use retail departments to:    Group Retail groups Base POS cost calculation on Retail departments Set up open department sale To Set Up Retail Departments: 1. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. as well as supporting default variants for the retail items included to the group. press CTRL+N to create a new Retail Group. Repeat step 2 to 4 for each retail department you want to set up. you need to set the up retail departments. you could have selected a group that is one level higher in the hierarchy than the group that you want to create. or styles. Explode the hierarchy. color. Fill in the Retail group and Description fields. 3. press CTRL+N to create a new Retail Department. Click Go To the Main Table. Then. Page 43 . right-click any retail department node level. you should define the level of detail of the retail department structure to meet your business requirements. It is important to have a well-defined Retail group structure. To ensure the correct handling of retail items. 4. Then. Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. you can select a group that is one level higher in the hierarchy than the group that you want to create. you create retail departments and assign closely related Retail groups to the same retail department. Explode the hierarchy. Retail Groups Retail Groups provide a convenient way of handling of the bar code generation and validation processes. Retail Department Before setting up retail departments. This is especially true for retail items that have size. 3. 2.Manual Alternatively. right-click any retail group node level. and click on CTRL+N to create a new group. 2. you should define the level of detail of the retail department structure to meet your business requirements. Fill in the Retail department and Description fields.

statistics will not be retained on item level. but on retail department level. NOTE: When selling an open department sale. click the assist button to open the Retail department’s window. In the Item Name field. in the Item type field. When you select a Retail group for a retail item. In the Retail group field. select the option Must Key in New Price in the Keying in Price field. 4. meaning that when you have an item that does not have an item number registered. You can make changes to these features after you have assigned items to the group:               Retail Department. select the Retail department or Retail group that is appropriate for the type of the open sale that you need. Then you make a similar setup for the Retail Group. On the POS Terminal tab in the Retail Item form (Item). Repeat steps 2 to 6 for each Retail group you want to create. the inventory will not be updated. Fill in the remaining fields as appropriate. you could have selected a group that is one level higher in the hierarchy than the group that you want to create. Division Group and Business Group The item and shelf label reports The bar code setup Location (section and shelves) Variant groups Default warehouse (Purchase orders) Default warehouse (Inventory) Default warehouse (Sales orders) Item Sales tax group for (Sales Order) Item Sales tax group for (Purchase Order) Item Group Inventory model group Dimension group Replenishment group Set up an Open Department or Open Group Sale You can set up open department or open group sale. In the Retail department field. Select the relevant retail department. also. select a retail group. the following data will be automatically assigned to the item. 2.Microsoft Dynamics® AX for Retail Training Manual 5. insert a description of the open department sale. and click on CTRL+N to create a new group. 3. Page 44 . Alternatively. On the Retail tab. 6. Create a Retail item. and then click OK to copy its value to the field. To Set up Open Department Sale: 1. you can sell the item as a part of the Retail Department or a Retail group.

Assortments Use assortments to group together items that have similar attributes. you select the item created above as the item to be sold. Click Add items. Click RETAIL HEADQUARTERS > SETUP > STORES > STORE GROUPS. Under Filters. and then click Add. press CTRL+N. and then select an item. 2. Select a necessary store. click OK to add the items to the assortment and return to the Assortment form.Manual When performing an open department sale. variant. 4. Press CTRL+N to create a new assortment. After you finish selecting items. Repeat this step for any additional items. Click Setup. Add items to the assortment in one of the following ways:   Click the grid on the right side of the tab. Select a necessary store group. you can set up an assortment for winter wear that is stocked only in stores in colder climate. 3. Under Available items. The items in a single assortment can belong to a variety of hierarchy groups. and then click Retail items. or group of items that is a part of this assortment. press CTRL+N. In the left pane. 7. View the assortment items for a specific store group 1. 6. For example. Click RETAIL HEADQUARTERS > SETUP > STORES > STORE. Type a unique identifier and a description of the new assortment. Set up an assortment 1. and then click Retail items. 5. Click Setup. select the groups from which you want to select items. variants. Repeat step 5 for any additional stores or store groups. 3. Click RETAIL HEADQUARTERS > SETUP > ITEMS > ASSORTMENTS. Click the General tab. View the assortment items for a specific store 1. 2. select the check boxes for the items that you want to add. 3. Page 45 . and so on. 2. special groups. or groups of items. and then select the store or store group that will receive this assortment for the Store Type field.

Page 46 . the sizes. When you have assigned bar code masks to the retail groups or items. 3. color. the program uses the bar code mask to generate bar codes automatically for each variant combination. Repeat steps 2 to 5 for each size. and style group can be assigned a number that will identify it in the bar code. Variant Groups Sizes. Variants Variants Variants allow you to handle retail items that have different sizes. Select a necessary item that you want. colors. Fill in the Name field and Description of needed. color. 5. Click Setup.Microsoft Dynamics® AX for Retail Training Manual View the assortments that include a specific item 1. 2. colors. Otherwise. colors. style) groups to a retail group. You can also assign variant groups to the retail items. 2. and then create variants for the retail items. These variants allow you to handle retail items that have different sizes. and styles are used for supporting item variants in Retail Headquarters. the Styles form is displayed. Therefore. and styles must have been set up. To Set Up Sizes/Colors/Styles: 1. combinations and Styles Before you set up size. Sizes. and styles possible as the number of combinations is increased greatly with added variant codes. with a unique code representing the style being set up. you can scan in the bar code at the POS terminal and let the program find which variant of the item is being sold. Click RETAIL HEADQUARTERS>SETUP>ITEM. you can collect and view statistics of variant sales. or style you want to set up. color. color. colors. colors. you can create variants for the retail items in the retail group. When you have assigned variant (size. This can be extremely useful if there are many sizes. Colors. By assigning a unique bar code for each variant combination. Fill in the Style field. 3. the combinations will have to be manually assigned to each bar code representing a variant. colors. If selecting for example Styles. Click RETAIL HEADQUARTERS > COMMON FORMS > RETAIL ITEMS. or styles. Each size. 4. Select Sizes. and style groups. or Styles. and then click Assortment item list. or styles with the same price.

colors. Page 47 . or Style group. the Size group form is displayed. Select either Size group. the system will order 2 times less of size 12. fill in the Weight field. thus. This can be extremely useful if there are many sizes. and style group(s) assigned to the item or retail group. If selecting the Size group. 3. the combinations will have to be manually assigned to each bar code. Repeat the steps 4 to 8 for each size you want to include in the size group. Fill in the Size group and Description fields. 6. 4. Fill in the Size field by selecting a size from the Sizes form. In the example above. 7. men's shoe of size 10 has double the relative weight of the men's shoe of size 12. At the end of Chapter 7 there is a detailed description on how to create bar codes for variants. Color group. Click Sizes. enter the number you want to be automatically assigned to the size group when creating bar codes for variants. Click RETAIL HEADQUARTERS>SETUP>ITEM. 2. If needed. 5. Microsoft Dynamics AX will use this value to determine the proportion of size variants when creating a purchase order. In the Number in bar code field.Manual You can let the system create the bar codes for the variants based on the size. Otherwise. To Set Up Size/Color/Style Groups: 1. color. The Size group lines form is open. and styles possible as the number of combinations is increased greatly with added variant codes. 8.

or assign the variant group combination to the item itself. If using styles in the variant group. Click RETAIL HEADQUARTERS>RETAIL ITEMS. 7. and click Go To the Main Table to open the Retail Group details form. color. 3. In the Create Variants form. the size. 4. 4. 4. you should assign variants to the retail group. 6. Click the General tab. the system will give you a message of the number of variants was created. 5. If using styles in the variant group. fill in the Color group field with the relevant color group. If you have filled in the retail group for the retail item. Before creating variants. fill in the Size group field with the relevant size group. If you want to create item variants for all items in a retail group. 3. Browse for the retail group you want to create a variant group for. 5. Click Create combinations. fill in the Color group field with the relevant color group. the Retail Items form is displayed. If using sizes in the variant group. To Assign Variant Groups to Retail Items: 1. Item Linking Page 48 . Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. When assigning the retail group to the retail item. fill in the Style group field with the relevant style group. Browse for the item you want to create variants for and click SETUP>ITEM DIMENSION COMBINATIONS. If using colors in the variant group. If using sizes in the variant group. or assign the variant group combination to the item itself. Click RETAIL HEADQUARTERS>RETAIL ITEMS. and style groups will be populated automatically depending on the configuration of the retail group. the item will inherit the variant group combination. Creating Variants Variant combination is created for each item. click in the variant combination matrix if you do not want to have a specific variant created. fill in the Size group field with the relevant size group. Right-click the group. you must assign a variant group combination to the retail group the retail item belongs to. To Create Variants: 1. 3. 2. Click Create. which you can change if needed. you must either assign a variant group combination to the retail group the retail item belongs to. the Retail Items form is displayed. If using colors in the variant group.Microsoft Dynamics® AX for Retail Training Manual Assigning Variants Before creating variants for retail items. Browse for the retail item you want to assign a variant group to and click the Retail tab. 2. 2. To Assign Variant Groups to Retail Groups: 1. fill in the Style group field with the relevant style group.

then the bottles are linked to the drinks so that every time the drink is sold. Click RETAIL HEADQUARTERS>RETAIL ITEMS. Click SETUP>LINKED ITEMS.Manual You can link retail items together. the parameter Qty. The Linked items form is open. Becomes Negative should be set up on the POS Terminals tab. 2. the bottle is sold with it. so that every time the main retail item is sold. 3. specify the number of units of this item to be linked to the main item. For the item (the bottle item). The Retail Items form is open. 4. This is for example used when selling drinks in bottles. If the linked item shall be returned later – for example. In the Quantity field. 5. Page 49 . The main item is specified in the Linked item number field. In the Linked item number field. select the relevant item from the Item List form. To Link Items: 1. an empty bottle with bottle deposit paid for – then the Quantity should be negative. the retail items that are linked to it are sold also.

When linked items are sold. when the linked item is sold. Each time the main item is sold. Click RETAIL HEADQUARTERS>RETAIL ITEMS. that is. that is. the main item is not sold also. The main item cannot be linked to other items. when selling the main item and the linked item. The Retail Items form is displayed. When returning the linked item. 2. To View Linked Items: 1. the retail items that are linked to it are sold also. Click SETUP>WHERE-LINKED ITEMS. You can view which retail items have been linked to other retail items. The reverse does not apply. NOTE: It is important to make a distinction between the main item and the linked item.Microsoft Dynamics® AX for Retail Training Manual Then. Page 50 . the linked item is sold ‘positive’. it can never appear as a linked item. the item that is linked to it is sold also. it is negative. Neither can you link an item to itself.

To Set Up Units of Measure: 1. You can set up an unlimited number of the Unit of Measure codes. 3. select the Weight unit of measure check box. The Quantity field indicates how many units of the item are linked to the main item. This saves you a considerable amount of work when setting up comparison units of measure. Click BASIC>SETUP>UNITS>UNITS. you should set up units of measure codes to be assigned to retail items. and A and C. For example. 2. Page 51 . to calculate kilogram price for an item that is sold in a 100g package. that is. you need to set up the comparison units of measure and the conversion factors between them. for example. If you want the unit of measure to be the scale and bar codes used as a base unit of measure. The Units form is displayed. Also. the kilogram price for an item that is sold in a 200 g package. specify the number of Decimals. between A and B. you can see the main item which the relevant item is linked to. To calculate the item price for a comparison unit. Units of Measure Before you start creating retail items. you can assign those to items and have the program calculate the item price for the comparison unit. In the Where-linked items form. you need to set up the conversion factor between the unit of measure of the item and the comparison unit. When you have set up comparison units of measure. Fill in the Unit and Name fields. the program will automatically calculate the conversion factor between B and C. Once you have defined the conversion factor between one unit and other two units.Manual 3.

If the base unit is kilogram and the comparison unit is gram. Factor and To unit fields. The program then calculates and creates entries for the other units connected with Liter. Fill in Round-off if needed. Fill in Additional quantity if needed. Click RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>UNIT CONVERSION. Liter. When you have entered this information in the Conversion form for Liter. 5. the program has already created a conversion value entry for Milliliter and Centiliter. Press CTRL+N to enter a new unit conversion. The conversion factor between Milliliter and Liter is 1000 and the conversion factor between Centiliter and Liter is 100. 4. Keeping in mind the equation From unit * Factor + Additional quantity = To unit. Note that the program has automatically entered the Factor 1 between the chosen base conversion unit and item itself. 2. Factor. Page 52 . the conversion factor is 0. Fill in the From unit. 2. Note that the program has automatically entered the Factor 1 between the chosen base conversion unit and itself. If you later add another unit. and Centiliter. Fill in the From unit. To Set Up General Conversion Units of Measure for All Items: 1. Example You have set up three comparison units. The Unit conversion form is displayed.Microsoft Dynamics® AX for Retail Training Manual It is possible to define a different conversion factor between the same units for each item. The Unit conversion form is displayed. Milliliter. the conversion factor is 1000. such as Liter. Browse to the retail item you want to create a Unit conversion for. 3. To Set Up Conversion Units of Measure for a Specific Item: 1. 5. Fill in Additional quantity if needed. Note that the Item number appears automatically and this unit conversion is active for this particular item number only. Repeat steps 5 and 6 for additional units you want to convert to the base unit. You first select Liter to set up its conversion values. Click BASIC>SETUP>UNITS>UNIT CONVERSION. If the base unit is gram and the comparison unit is kilogram. 3. Once you have completed entering conversion factors between the base unit and the selected units. Keeping in mind the equation From unit * Factor + Additional quantity = To unit. like fluid ounces. and To unit fields. you only need to set up a conversion factor with one unit.001. the program has created conversion entries and calculated conversion factors between each pair of the selected units. 4. Fill in Round-off if needed.

3. Fill in the Base comparison unit field by selecting the relevant comparison unit code. Click SETUP>COMPETITOR PRICES. Fill in other fields as needed. 2. To Register Competitor Prices: 1. you can register a new competitor price. 2. Set up a unit conversion between the units. 5. Page 53 . To Set Up Competitors: 1. 4. Please note that this is valid for the item price on item card level which may not be the active sales price only.Manual Comparison Prices You can use the system to calculate a comparison price for an item. based on a particular comparison unit of measure. You register the prices either from each retail item or from a competitor. Fill in the Date of price and Price fields. Browse to the item you want to calculate comparison prices for. the program will update the comparison price accordingly. 2. Each time your competitor(s) change the price of an item. Click the Retail tab. From now. To Calculate Comparison Prices: 1. Competitors You can set up competitor and register the competitor price for a specific retail item. Click RETAIL HEADQUARTERS>SETUP>GENERAL>COMPETITORS. Click RETAIL HEADQUARTERS>SETUP>GENERAL>COMPETITORS. 4. 3. Fill in the Bar code or the Item number field by selecting an item bar code or an item number. 5. Browse to the relevant competitor. You must register a competitor before registering the competitor prices. Fill in the Competitor number and Description fields. This enables you to compare the prices of items that are sold in units of different size. 3. The program automatically calculates the comparison price. the Retail Items form is displayed. if it does not exist. when you change the unit price of the item. You can keep track of your competitors' prices of each retail item. Click RETAIL HEADQUARTERS>RETAIL ITEMS. keeping the former prices registered. The Competitors form is displayed. The Competitors form is displayed.

Right-click the retail group and click Go To The Main Table The Retail group list is displayed. 3. 4. The Item group section location form is displayed. the system collects the items needing printing or the items of your choice in a window and then you print the labels for a particular store. You can assign as many sections and shelves to an item or retail group as you want. you can change the Section number and Shelf number fields as needed. you can only get sales information for one section and shelf per item. To Assign Sections and Shelves to Retail Groups: 1. If this is the case. you need to adapt this method to the Retail Headquarters system. the program has already copied the section location of the retail group to the item. Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY . Fill in the Store number. NOTE: When you assign a retail group to a retail item. 2. 2. YOU NEED TO ASSIGN SECTIONS AND SHELVES TO RETAIL ITEMS OR RETAIL GROUPS. Section number. You choose the shelf label and item label report you want to use for each item. You can adapt this assignment for each item. When you select to print labels. However. and Shelf number fields. Click RETAIL HEADQUARTERS>RETAIL ITEMS. To Assign Sections and Shelves to Items: 1. unless you have a way of knowing at the POS terminals from which section and shelf the item was taken. Retail Item Printings You can generate item labels and shelf labels for the retail items in the stores. Repeat step 3 and 4 for each section and shelf you want to assign to the retail group. Browse to the relevant retail group and click INQUIRIES>ITEM GROUP SECTION LOCATION. The program provides label reports.Microsoft Dynamics® AX for Retail Training Manual Sections and Shelves TO HAVE ACCESS TO SALES INFORMATION FOR SECTIONS AND SHELVES. the Retail Items form is displayed. 3. Repeat step 3 for each section and shelf you want to assign to the retail group. Click SETUP>ITEM SECTION LOCATIONS. THE DETAILS ARE SET AT THIS LOCATION: RETAIL HEADQUARTERS>SETUP>STORE>STORES>SETUP>SECTIONS (SALES STATISTICS TAB). The Item section locations form is displayed. 5. If the retail group the selected item belongs to has been assigned to the section locations. the item will automatically have the same section and shelf location as the retail group. but these labels can be modified or new ones can be created to suit the needs of your business in the Shelf label report setup or Item label report Page 54 . In that case.

the correct distribution groups. 7. The Distribution group and Distribution subgroup settings are necessary to ensure that each transaction in the distribution group reaches the only the needed stores or other locations. For the system to collect information about needed shelf label printing. To Assign Shelf Labels to Items: 1. 6. You can also create shelf label Page 55 . Shelf Labels Before printing the shelf labels. Fill in the Distribution group field by selecting the relevant distribution group. 4. 2. and 4 only and no other locations can be used. and 4. 3. labels will be created for all shelves. have to be selected. 5. you must assign the shelf labels to the retail items. Otherwise. Fill in the Distribution subgroup field by selecting the relevant distribution subgroup. 2. More detailed information can be found in the next sections. which can be narrowed to a member.Manual setup forms. regardless of the fact that the item is distributed to Store 1. you can let the system create shelf labels whenever price or comparison price of the item changes in the store. Fill in other fields as needed. Then. Fill in the Report name field by selecting a shelf label report. Click RETAIL HEADQUARTERS>RETAIL ITEMS. which is the only requirement. When you assign shelf labels to the items. Click SETUP>SHELF LABEL. 2. Example: If a shelf label is to be created for a Retail item that is supposed to be sold only in Store 1. you must assign shelf label reports to the relevant retail items. already created. you can set up which shelf label report you want to use to print shelf labels for the individual items. Browse to the item you want to assign a shelf label report to. Standard reports are used and new reports are created as long as they start with the RBO label. You can let the system create shelf labels whenever price or comparison price of the item changes in the store.

you can set up which item label report you want to use to print item labels for individual items. In the Print shelf labels form. Fill in the Distribution subgroup field by selecting the distribution subgroup you want the item label to be set up in. To view the labels that have been created but not printed. In the Report name field. To Assign Item Labels to Items: 1. Page 56 . Then. where you can print shelf labels for retail groups and retail departments. or by using the function. Click RETAIL HEADQUARTERS>RETAIL ITEMS. 2. Click RETAIL HEADQUARTERS>PERIODIC>LABELS>PRINT SHELF LABELS. Item Labels Before printing item labels. 5. you can let the system create item labels whenever price or comparison price of the item changes in the store. 5. Click SETUP>ITEM LABEL. 2. 4. Besides. Set the Filters if needed. To create new labels. click Create. Price changes are not taken into account. In the Shelf label printing form. 3. To Print Shelf Labels: 1. select the printer you want to use for printing the shelf labels and click OK. 6. click TRANSACTIONS>LABELS TO PRINT. Fill in the Distribution group field by selecting the distribution group you want the item label to be set up in. 3. you must assign item labels to the retail items. change the value of the Quantity field if needed. 4. you can create labels by items. Click PRINT>PRINT LABELS. Browse to the item you want to assign an item label report to. The user is asked to select a specific item. When you assign item labels to items. select the label report you want to use when printing out item labels. labels will be created or updated for this item and all its different variations. 6. Fill in the Filters if needed.Microsoft Dynamics® AX for Retail Training Manual printing either manually for one item at a time.

Item Life Cycle On the Fashion tab of the Retail Item form (Item) there are three fields: Life from. Item season is defined when an item is created from the Item Import journal. In the Item label printing form. In the Print item labels window. Click PRINT>PRINT LABELS.Manual 7. change the contents of the Quantity field if needed. You can let the system create item labels whenever price or comparison price of the item changes in the store. Fill in the Filters if needed. Set the Filters if needed. Price changes are not taken into account. To Print Item Labels: 1. 6. 4. 2. To Set Up Season Manually: Page 57 . labels will be created or updated for this item and all its different variations. Fill in the other fields on the Item label report setup window as needed. The Life to field value is specified manually. and then click OK. and Season. you must have assigned item label reports to the relevant retail items. The Item Import journals are allocated RETAIL HEADQUARTERS>PERIODIC>ITEM/ORDER CREATION>ITEM IMPORT JOURNAL. select the printer you want to use for printing out the item labels.RETAIL HEADQUARTERS>PERIODIC>PRINT ITEM LABELS>CREATE (B)>CREATE LABEL BY ITEM .for retail groups and retail departments. Life to. 3. The Life from field is filled in automatically by the system when the item is sold for the first time. To create new labels click Create. The user is asked to select a specific item. You can also create item label printing manually for one item at a time and see the items to be printed using the function Create Labels by Items . For the system to collect information about needed item label printing. Click RETAIL HEADQUARTERS > PERIODIC > LABELS > PRINT ITEM LABELS. click TRANSACTIONS > LABELS TO PRINT. 5. To view the labels that have been created but not printed.

In this chapter. there is an overview on how to use these options correctly and to the utmost for the variety of businesses that can be set up. colors. Create the Walking business group. the Season form is displayed. has to create variant information and retail group. Retail headquarters > Setup > Item > Retail hierarchy b. The manager.Microsoft Dynamics® AX for Retail Training Manual 1. At the same time she wants to be able to reuse the groups and variants she is setting up. Repeat step 2 to 4 for each Season that needs to be created. Press CTRL+N to create a new season. We will start by creating variant information and a retail group and use the settings on the retail group to create the item. Megan. 1. d. 3. Lab 5. Conclusion There are several options available when you set up inventory and management. Page 58 . she will use the settings on the retail group to create the item. combinations and styles and all combinations of these. Click the New icon. 4. Select the top node [Retail hierarchy] c. a.Item Creation You are setting up a retail item which is a “Children´s shoe”.1 – Setting Up an item Scenario – Kids and Shoes Adventure works is setting up a new retail item for children shoes. Select the start date and end date for the season. She has to take into consideration many different variations based on sizes. Fill in the Season and the Description fields. 2. Create a Business group to represent the walking shoes. Step by Step . Click RETAIL HEADQUARTERS>SETUP>ITEM>SEASON.

style group and size group to the Retail Group 6. 30) and two styles (“No heels” and “low heels”). Select the Walking business group. Select the retail group on the item to insert default values from the retail group 7. Create a retail department and connect it to the division group.Manual e. with the Sizes  Create a style group with the Styles. Create a retail group with the variant groups and the following information:  Assign the retail group to the retail department  Inventory Model Group: “DEF”  Dimension Group: “SizColStyl”  Tax groups: “GEN”  Default warehouses: “Main”  Assign the Retail Department and the Item Group (“DEF”) to the Retail Group  Assign the color group. three sizes (26. 28. sizes and styles  Create a color group with the Colors  Create a size group. Select the Print variants shelf labels field on the Retail tab. Remember to use F5 to refresh the hierarchy 4. 2. representing children’s shoe. 5. Create a division group and connect it to the business created before. g. Close the Business group form. Page 59 . 3. Create a retail item.  Create the colors. Press F5 to refresh the Retail hierarchy form. f. The shoes come in two different colors (Dark Red and Orange).

Microsoft Dynamics® AX for Retail Training Manual 8. Setting up Shelf labels ( ) c. Setting up Retail Groups Page 60 . Entering Bar Codes ( ) d. The unit price before taxes for the item should be 8 USD and the unit cost 6 USD. Mark the ones that are mandatory. ( ) a. Setting up Units of Measure ( ) b. Create all the variant combinations for the item (Setup > Item dimension combination) 9. Standard Items ( ) b. Setting up Price Groups ( ) f. Retail Items Question Some of those tasks are mandatory but others are not. Linking Items ( ) e. Test Your Knowledge  Inventory Setup and Management Question Which type of items can be sold at the POS terminals? ___________ ( ) a.

Then you can assign those to items and have the program calculate the item price for the comparison unit. The comparison unit of measure is set when you set up the store by selecting the Unit of Measure check box on the General tab. Page 61 . or assign the variant group combination to the item itself. To calculate the item price for comparison unit. You have to do both: Assign a variant group combination to the retail group the item belongs to. you set up comparison units of measure and the conversion factors between them. or assign the variant group combination to the item itself.Manual Question What is an open department sale? ________________ ( ) a. for example the kilogram price for an item that is sold in a 200 g packages. ( ) b. Question How do you use comparison unit of measure? ________________ ( ) a. You can sell an item that does not have an item number registered as part of the Retail Department or a Retail group Question What should you do before creating variants? ________________ ( ) a. ( ) b. Either assigning a variant group combination to the retail group the item belongs to. When a department opens a sale ( ) b.

Page 62 . their combinations of items. Know how to setup store specific prices using trade agreements. Introduction Pricing of retail items can be effectively controlled from the Retail Headquarters. discounts on individual items. The details on such a setup are described in the next chapters of this manual. You can set up periodic offers. and put specific items. Prices are either determined from the Retail Headquarters or from the POS terminals. The price groups can be set up to be distributed to specific stores/ store groups. Prices set at Retail Headquarters Store Specific Prices Each store (or a group of stores) can have a specific price for defined items. you will:    Be able to use the tools that Retail Headquarters and the POS offers for price management. Be able to manage periodic as well as other offers. discounts and promotions. Price groups for the groups of stores can be defined under Retail Headquarters > Setup > Price/discount > Customer price/Discount groups. variants or whole retail groups on sale for a period of time. You can sell items at different prices to selected customers and in individual stores.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 6: PRICE MANAGEMENT Objectives After completing this chapter.

buy two cycling items and any snack item and receive a discount. Contrary to the trade agreements. In that way it is possible to define elaborate combinations of items to trigger a discount. colors. Page 63 . A line group defines which items need to be part of the transaction before the discount applies. e. Unit of Measure Defined Prices In Microsoft Dynamics AX for Retail items can have different units of measure. configurations and styles.Manual Multibuy You can give discounts. line group 1 requires that 2 items from department 1 are required and line group 2 requires 1 item from department 2.g.g. based on the quantity of an item. You can set up prices for each variant combination. Variant Defined Prices In Microsoft Dynamics AX for Retail items can have different sizes. Each combination of thereof comprises a variant. multibuy supports time of the day specific periods. and can have one or more unique bar codes. Mix & Match Mix&Match discounts are configured using multiple line groups. You can specify different prices for each unit of measure for the item. e.

You can limit the validation period from a date to a date. Then you can assign validation periods to periodic offers.Microsoft Dynamics® AX for Retail Training Manual Manual Price Changes at POS Line Discount You can give a line discount of an item. to times of the day. you can key in the price of an item. Price Change You can run a function that overrides an item price. Page 64 . you must set up periods when the offers are valid. or to a combination of the above. If you do not set up a discount validation period and assign it to discount offers. Periodic Offers You can set up four types of periodic offers in Retail Headquarters:     Promotions Discount Offers Multibuy Mix & match Before you set up periodic offers. to specific days of the week. the discount offers are always valid. Total Discount You can give a discount for the whole sales transaction either as an amount or as a percentage. Add Items Clicking on this button will display a form that allows filtering and selecting items to be added to the periodic offer. Keying in Price If prompted for. either as an amount or as a percentage.

Page 65 . There you can move the offer up and down to change the priority of the periodic offer to have control over the offers from time to time. When you select the Discount offer under the Inquires button the Discounts form is displayed.Manual Inquiries Under Inquiries it is possible to view all discount overlaps for all items in select periodic offer.

Discount Validation period You can limit the validation period from a date to a date. the offers are valid not within but without the starting and ending date and time. Page 66 .Microsoft Dynamics® AX for Retail Training Manual If an Item is in two valid periodic offers at the same time. 2. the price is selected from the periodic offer with the lower number in priority. valid at all times. To Set Up Discount Validation Periods: 1. to specific days of the week. The Discount period form is displayed. Fill in the Discount period number and Description fields. If you want to set limit on the start and ending date of the periodic offers. to times of the day. which happens to be higher in the list. 3. or to a combination of these limiting factors. Notice that if you take out the checkmark in the Time within bonds field. Click RETAIL HEADQUARTERS > SETUP > GENERAL > DISCOUNT PERIOD. fill in the Starting date and Ending date fields. 4. you should not fill in more fields. If you are setting up a validation period.

If you want to set limits on the validation period for the offer. Promotions Promotions are periodic price changes which are considered to be an adjustment to the standard or base price. Fill in the Description and Currency. Press CTRL+N to create a promotion. 4. In the offer lines. enter the relevant Type to determine if the offer is valid for an item. 3. all items or other option. The Promotion form is displayed. retail group.Manual 5. retail department. 2. a variant. insert the discount % given by default. 6. Click RETAIL HEADQUARTERS > PROMOTION. pct. fill in the relevant fields for each tab with a name of a weekday. If you want to set limit on the weekdays the offer is valid. special group. 5. field. To Create Promotions: 1. In the Item relation field. In the Disc. select the item or retail group or other depending on the type. Page 67 . They are not appearing as discounts on the receipts and neither have they generated discount ledger postings during statement posting. On the Validation Period tab fill in the discount validation period fields to determine the validation period for the offer.

click Setup > Groups to distribute to and specify the distribution locations or groups. Repeat steps 5 to 7 for item or retail group you want to include in the discount offer. select the Enable option in the Status field on the General tab. 10. retail groups. If needed. To specify the stores the promotion applies. change the default value in the Discount pct. For single items you can select specific item variants. you must set up periods when the offers are valid. field 8. If you want to activate the offer now. Offer price and Quantity on hand have been filled out. 9. You can set up promotions for items.Microsoft Dynamics® AX for Retail Training Manual 7. retail departments and all items. Before you set up periodic offers. If no discount is specified the fields: Standard price. When an item number or description is entered in the Item relation field and a discount percentage has been specified all fields in the lines are filled in and/or calculated. For more information please refer to the Periodic Offers. Page 68 . Then you can assign validation periods to periodic offers.

If you want to activate the offer now. To Create Discount Offers: 1. 4. fill in the Type field to determine if the offer is valid for an item or a retail group. 5. Press CTRL+N to create a new Multibuy offer. 5. To Create Multibuy Discounts: 1. If you want to set limits on the validation period for the offer. 6. Fill in the Unit price field with either the new unit price or the discount given. Click Configuration and fill in the Min. On the Validation Period tab fill in the Discount period number field to determine the validation period for the offer. or the Offer price including tax. 7. select the item or retail group. 9. Repeat steps 6 to 8 for item or retail group you want to include in the discount offer. select the Enable option in the Status field on the General tab. If you want to set limits on the validation period for the offer. Multibuy Discount Offers Multibuy discounts function like quantity discounts. In the Item relation field. 8.Manual Discount Offers You can sell retail items with a discount for periods of time by including them in discount offers. Click RETAIL HEADQUARTERS>MULTIBUY. in the Discount type field. fill in the items or an item variant for the Multibuy discount. 3. 4. The Multibuy form is displayed. In the offer lines. Fill in the Description and Currency. field. In the lower part of the window. 3. select if the offer triggers a new unit price. You can also sell all retail items in selected retail groups with a percentage discount by including the retail groups in discount offers. Page 69 . 7. Click RETAIL HEADQUARTERS>DISCOUNT OFFER. qty to determine the minimal quantity needed to trigger the Multibuy offer. On the Validation period tab fill in the Discount period number field to determine the validation period for the offer. Press CTRL+N to create a new discount offer. Set the Discount pct. On the Price/Discount tab. insert the discount percentage given by default to the items and/or retail groups in the offer. 6. In the Discount pct. 8. Fill in the Description. or a discount. and set a further discount with an increasing number of items. according to the option selected in the Discount type field on the General tab. You can either define a new unit price or a percentage discount when a certain number of items have been sold. 2. 2. The Discount Offer form is displayed. 10.

Another example of mix & match offers is when triggering store coupons. For a better overview you can assign colors to the line groups. On the Validation period tab fill in the Discount period number field to determine the validation period for the offer. can be included in mix & match offers to allow discounts when buying a specific quantity and/or combination of goods. retail groups and variants. select the Variant. a specific group for item(s) is not triggered unless a coupon is endorsed also. In that case you insert the coupon item as a mandatory item in the mix & match offer. Press CTRL+N to create a new mix & match offer. You can set up different line groups by left clicking on the Line Group field and select the option Go to Main Table. a bag of potato chips and one candy bar. you need to define how the discount should be configured and choose the items. In the offer lines. finding a descriptive name and setting up how many items are needed for the discount to take effect. in the Type field. Then. Fill in the Number. select the Discount type by setting one of the Radio Buttons to determine the discount type. 2. Page 70 . 6. When you set up a Mix & match group. Here you can set how many lines with this group it takes to Mix & Match to match. 4. Click RETAIL HEADQUARTERS>MIX & MATCH. Fill in the Description. 3. This involves setting the price or percentage discount. Item or Retail Group you want to include in the offer. Fill in the Groups to distribute to. retail groups or variants. 8. On the Price/Discount tab. If you want to set limits on the validation period for the offer. 5. 7. An example of a mix & match is a group of four items. in the Line Group field. for example determining. where the customer gets the candy bar for free if he buys one of either types of soda and the bag of chips. two different types of soda. Enter the necessary information in each line. You can learn about setting up coupon items in Chapter 6 – Bar Code Management. The Mix & match form is displayed. which are included. To Create Mix & Match Discounts: 1.Microsoft Dynamics® AX for Retail Training Manual Mix & Match Offers Retail items. And set appropriate field according to the Discount Type selected.

Manual

9. Click the Functions button. In the Number of items needed field you define how many items are needed to fulfill the mix & match feature. 10. If you have selected the discount type Line spec. for the mix & match on the Price/Discount tab, you can set the discounts or prices per line. 11. If you want to activate the offer now, select the Enable option in the Status field on the General tab. Repeat steps 6 to 10 for each variant, item or retail group you want to include in the mix & match offer. There are different types of mix & match offers:     A certain number of items in the mix & match offer are sold for the price or discount defined by the group as a whole, the total price or discount is always the same. Each item in the Mix & match group has an individual discount or a deal price applied if a certain number of the item is sold, the total price varies depending on which item is sold. The least expensive constituent line of the Mix & match group is free, enabling you for example to give a two for the price of one discount. Line specific discount.

NOTE: Once you have set up a periodic offer, you need to change its status from disabled to enabled in order for it to be valid at the POS terminals. The new unit prices will be valid as soon as replication of the enabled offer has taken place and the date/time of the validation period is valid. You can change the status from disabled to enabled, and back to disabled as many times as needed. A periodic offer cannot be changed while its status is enabled. You can delete a disabled discount offer, but you must be aware of the consequent loss of statistical information. The Groups to distribute to on a promotion defines in which stores the promotion shall be valid. In order to get the correct result you should make sure that the groups contain the correct stores.

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Lab 6.1 – Black Friday discounts
Scenario – Bike department is going to discount BMX biking items
For this year's black Friday Peter is going to set up a 30% discount for all the BMX biking items. All the stores open at 4 AM, and the discounts should be effective only till 4 PM. Set up the discount period and create a discount offer for BMX biking division group.

Step by Step - Promotion Creation
You are setting up a new retail item which is a “Children´s shoe”. We will start by creating variant information and a retail group and use the settings on the retail group to create the item. 1. Create a Discount period for Black Friday. a. Retail headquarters > Setup > General > Discount period b. Click the New icon. c. Create the Discount period number. d. Set Description field to Black Friday discounts. e. Set starting date = 11/25/2011. f. Set ending date = 11/25/2011. g. Set starting time = 4:00 AM. h. Set ending time = 4:00 PM. i. Select Time within bounds checkbox. j. Click the Save icon.

k. Close the Discount period form 2. Create a Discount offer for Black Friday. a. Retail headquarters > Common Forms > Discount offer b. Click the New icon. c. Set Description field to Black Friday discounts. d. Set Discount pct. field to 30% e. Select the Discount period number for Black Friday discounts

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f. g. h. i.

Click in the lower grid and click the New icon. Set Type to Division group Set Item relation to AC100 Click the Save icon.

3. Enable the Discount offer for Black Friday. a. Set Status field to Enabled b. Click the Save icon.

Test Your Knowledge  Price Management
Question
What sort of price changes can you manage on the POS ___________________________________________________________________________________ ________________________________________________________________

Question
What is Unit of Measure in Retail Headquarters used for? ________________ ( ) a. Selling items in different units ( ) b. Measuring different units ( ) c. Creating different prices for different units, for instance a single beer and a six-pack of beers, that are priced differently

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Question
Describe what happens regarding offers if you take out the checkmark in the Time within bounds? __________________________________________________ __________________________________________________ __________________________________________________

Question
You can set up promotions for? ________________________ ( ) a. Items only ( ) b. Items, Retail groups, Retail departments and All items ( ) c. Retail groups only ( ) d. Retail departments only

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CHAPTER 7: BAR CODE MANAGEMENT
Objectives
After completing this chapter, you will:   Be able to use bar codes effectively to sell items and item variants Learn about the difference between using standard bar codes and in-house bar codes and how to master both.

Introduction
Microsoft Dynamics AX for Retail Headquarters supports bar codes/PLUs for several features. In a business, it might be necessary to register retail items, either by using standard bar codes or by using in-house bar codes. The Retail Headquarters system supports both of these. It also provides support for:  Bar Code Creation  Bar Code Checking Creating bar codes manually is prone to errors. In many cases, the program can make the task of entering bar codes for items easy. Note that the item name cannot be a barcode so that the POS is uniquely identifying the item. The steps that must be carried out when setting up bar codes are as follows: Order 1 2 3 4 5 6 7 Task Setting Up Bar Code Mask Characters Setting up Bar Code Masks for Standard Bar Codes Setting up Bar Code Masks for Inhouse Bar Codes Setting Up Bar Code Checking Entering Bar Codes/PLUs for Retail Items Entering Bar Codes for Retail Variants Entering Bar Codes Including Price Mandatory No No If using in-house bar codes If using bar code checking Yes If using bar codes for variants If using bar codes including price

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This is for example used for item registration. In-house Bar Codes It is possible to set up bar code creation and checking in-house bar codes. Some scanners only validate bar codes with a specific format and check digits. If an item bar code mask contains item variant digits. It is recommended to use a fixed structure for in-house bar code. using EAN standard bar codes. The POS system supports input from scanners that read in the whole bar code number and check the bar code's check digit. and also. it replaces the characters in the mask with the appropriate numbers or checks that the input corresponds to the type of mask character. the program can automatically generate bar codes for the item to represent all combinations of size. and if necessary calculate the check digit and convert the input into a standard EAN bar code. one must set up bar code mask characters. the license number in the EAN License No. with modulus check digit as the last digit. Bar code mask characters are alphabetical letters that make up Bar Code Masks. When the program generates a bar code from the input typed in as bar code and uses its bar code mask as guide. Page 76 . The Retail Headquarters system supports the following standard bar code creation and checking:     EAN 8 EAN 13 UPC A UPC E Using one’s own EAN license number for creating bar codes in a business. configuration and/or style. If one sets up bar code generation and checking for a retail group. When setting up bar codes and bar code masks one should be aware of the settings of the scanners the system will be using.Microsoft Dynamics® AX for Retail Training Manual Standard Bar Code Support Bar codes often have a fixed structure. like UCP or EAN standard bar codes. The fixed structure includes for example a prefix that is reserved and used mainly for internal use. customer’s bar code numbers and coupon numbers. Whether a fixed structure is needed for in-house bar codes depends on the settings of the scanners on the POS terminals. using a specific bar code mask and a check digit to avoid conflicts. simplify the task of creating bar codes for each item in the retail group. the program can detect errors in the input. color. For example. field can be registered in the Retail Setup window. the system can automatically check the validity of the bar code input. Then bar codes are created and used in this company only. Bar Code Masks To be able to create bar code masks for items and retail groups.

Click RETAIL HEADQUARTERS > SETUP > GENERAL > MASK CHARACTERS. 9. Press CTRL+N to create a new bar code mask. In the Character field. In the Mask id field. 2. the preferred character to use is entered. 8. Fill in the Prefix field. The Barcode Mask Setup form is displayed. NOTE: There are twelve types of bar code mask characters one can set up for item bar codes: Item: representing the item number Any Number: representing any digit in the bar code created Check Digit: representing the check digit in a fixed format bar code mask Variant Digits: that is. 10. color. In the Description field. In the Type field select the type of the segment that should be included in the bar code mask. 3. select what the character should signify. Fill in the Description field. For each bar code mask character you want to set up repeat steps 2 to 4. In the Type field. Press CTRL+N to create a new bar code mask character. representing item variants EAN License Code: representing an EAN license number in a bar code mask Price: representing price in bar code Quantity: representing quantity in bar code Employee: to specify employee numbers Customer: to specify customer number When bar code masks for general use are set up. The Segment Num is assigned automatically to the field. In the Type field. 4. 2. bar code masks with non-fixed format are used. Steps 8 to 11 are repeated for each segment that is set up.Manual To Set Up Bar Code Mask Characters: 1. Prefix is defined per company. 6. To Set Up Bar Code Masks: 1. 11. with the type Check Digit and the length 1. To set up the Segments of Mask move the cursor the lower section of the form and press CTRL+N to create the first segment. configuration and Style Digits. For special types like Price and Quantity define the number of decimals. for example. 4. select a type representing the bar codes created by the mask. In the Length field insert the number of characters that are needed in the segment. Size. 5. Page 77 . 7. for example for coupons or data entry bar codes that one might not want to check against any bar code standards. the Item option. with any value according to EAN standard. enter the mask id. 5. 3. one can enter an instructive comment on the use of the particular bar code mask character. Click RETAIL HEADQUARTERS > SETUP > GENERAL > BARCODE MASK SETUP. One must remember to keep the latest segment free for a check digit.

In the Length field insert the number of characters you want to have in the segment. 9.Microsoft Dynamics® AX for Retail Training Manual In-house Bar Codes It is possible to set up bar code creation and checking in-house bar codes. Press CTRL+N to create a new bar code mask. 11. Click RETAIL HEADQUARTERS > SETUP > GENERAL>BARCODE MASK SETUP. It is therefore recommended to use bar code masks for item variant bar codes. according to GS1-US. Repeat steps 8 to 11 for each segment you want to set up. configuration and style combination. To Set up Bar Code Masks for In-house Bar Codes: 1. you can let the program generate the bar codes necessary to represent each size. The fixed structure includes for example a prefix that is reserved and used mainly for internal use. 2. Fill in the Type field. In the Mask id field. In the Type field. for example. 5. configuration and style combinations. When setting up bar codes and bar code masks one should be aware of the settings of the scanners the system will be using. Some scanners only validate bar codes with a specific format and check digits. the Item option. Then bar codes are created and used in this company only. It is recommended to use a fixed structure for in-house bar code. Page 78 . Fill in the Prefix field. 7. The Segment Num is assigned automatically to the field. According to the EAN13 standard in-house bar codes should have the prefix 02 or other prefixes reserved for in-house use and therefore it is recommended to do so to comply with the EAN13 standard. If you are setting up a bar code mask for retail items. color. Whether a fixed structure is needed for in-house bar codes depends on the settings of the scanners on the POS terminals. 4. The Bar Code Mask Setup form is displayed. using a specific bar code mask and a check digit to avoid conflicts. In the Type field select the type of the segment you want to include in the bar code mask. with the type Check Digit and the length 1. you need to type in the bar code for each variant combination that is for all possible size. If you choose to use a bar code mask for items with variants. To set up the Segments of Mask move the cursor to the lower section of the form and press CTRL+N to create the first segment. Remember to keep the latest segment free for a check digit. usually for internal use. 3. 8. enter the mask id. If you do not use bar code masks for item variants. select a type representing the bar codes created by the mask. The POS system supports input from scanners that read in the whole bar code number and check the bar code's check digit. color. This is for example used for item registration. you select the Item option. 10. customer’s bar code numbers and coupon numbers. Fill in the Description field. 6. NOTE: The bar codes 020-029 and 200-299 are the ones that are reserved for restricted distribution.

like the EAN standard bar codes. with the type Check Digit and the length 1. field in the Retail Setup window. color or style digits. Fill in the Description field. If you have your own EAN license number and are creating bar codes in your business. Remember to keep the latest segment free for a check digit.6 digits(IIIIII). Example Here is an example of how to set up in-house bar code masks. Page 79 . the corresponding variant groups must be assigned to the retail group. Click RETAIL HEADQUARTERS > SETUP > GENERAL>BARCODE MASK SETUP. 9. including the in-house item number . 8. 10. To set up the Segments of Mask move the cursor to the lower section of the form and press CTRL+N to create the first segment. To Set up Bar code Masks for Standard Bar codes: 1. In the Type field. The Bar Code Mask Setup form is displayed. Fill in the Prefix field. Repeat steps 8 to 11 for each segment you want to set up. configuration and size digits respectively. select the Item option. you select the Item option. Standard Bar Codes Bar codes usually follow standards. colors or styles to the number of size. 2. They need to be of exactly same length.Manual NOTE: If you want to construct a bar code mask that includes size. NOTE: Prefixes for standard bar codes can be country specific. enter the mask id. Before reading the examples you might want to get familiar with the possible bar code mask characters. Press CTRL+N to create a new bar code mask. 4. Fill in the Type field. In the Mask id field. 6. color. you can register the license number in the EAN License No. two color digits(CC). 02IIIIIICCSSM This is an EAN 13 standard bar code mask. In the Type field select the type of the segment you want to include in the Bar code Mask. The Segment Num is assigned automatically to the field. For further information about bar code standards please refer to GS1. 5. 7. In the Length field insert the number of characters you want to have in the segment. two style digits(SS) and the check digit(M). 3. 11. in Bar code for the sizes. The program will compare the length of No. You must set up the prefix according to the standards you are using. If you are setting up a bar code mask for retail items.

Right click the retail group and select Go To The Main Table. To Set Up Bar Code Checking: 1. Place a checkmark in the Use EAN standard bar code field on the General tab if the bar codes for the items that belong to the retail group should generally follow the EAN standard for bar codes. You can set bar code checking up for up for retail groups. calculate the check digit and convert the input into a standard EAN bar code. It is important to set up the bar code checking and generation for the retail group before you assign to it the appropriate retail items. then you must place a checkmark in the Bar Code Checking field for each retail group you want to check bar code masks for. Click RETAIL HEADQUARTERS > SETUP > ITEM> RETAIL HIERARCHY. for example for checking in-house bar codes. The program will copy this field into the Use EAN standard bar code field for the items you assign to this retail group. for which you want to activate bar code checking. 2. Page 80 . or in-house bar code mask with the prefix 02 or equivalent prefix and the length 13. Browse to the retail group. and if necessary. 3. You can also change or add a bar code mask at retail item level. EAN 13. UPC-A and UPC-E.Microsoft Dynamics® AX for Retail Training Manual Bar Code Checking If you want to use bar code checking. If you are using standard bar codes EAN 8. created and used in your company only. the system can automatically check the validity of the bar code input.

Fill in the Bar code setup field with a selected bar code mask from the Bar code Setup form to have the program check each digit of the bar code typed in against the corresponding bar code mask digit and generate missing digits according to the mask. Page 81 . which will represent the item at the POS terminals. If you are using variants and a bar code mask has been set up for the item or the retail group. Bar code/PLU Registration It is possible to register a bar code/PLU for a retail item. Click RETAIL HEADQUARTERS> RETAIL ITEMS. Browse to the desired item. Click SETUP > BAR CODES. 2. you can let the system create bar codes automatically. NOTE: The Bar code setup for bar codes with price or quantity/weight must be set to No bar code in order to avoid the system to refuse the bar code. To Enter Bar Codes/PLUs for Retail Items: 1.Manual 4. The Retail Items form is displayed. 3.

NOTE: Since Microsoft Dynamics AX allows item numbers of type code but EAN 13 bar codes can only contain numbers. for which you want to enter bar codes. color. 5. It is therefore recommended to use bar code masks for item variant bar codes. colors. configuration and style combination. Browse to the item. Select the Bar code setup. The Retail Items form is displayed. color. Make sure that the item belongs to a size. 7. 4. 4. 13 digits long for the EAN13 standard. the program automatically shows the item bar code with the lowest number for the item. configuration and/or style dimension group otherwise it will not have any variants. enter the item bar code. 2. The Item Dimension Combinations form is displayed. 2. In the bar code field. Fill in the Bar code number field with a bar code number. the Item – barcode form is displayed. Press CTRL+N to enter a new bar code for the item. place a checkmark in the Show for item field. color. Page 82 . To Enter Bar Codes Including Price or Quantity/Weight: 1. Click RETAIL HEADQUARTERS > SETUP > ITEM > BARCODE. If bar code masks for item variants are not used. The layout of the Create combinations window depends on which variant groups the selected item belongs to. you can let the program generate the bar codes necessary to represent each size. Click SETUP > ITEM DIMENSION COMBINATIONS. 3. Click RETAIL HEADQUARTERS > RETAIL ITEMS. The Retail Items form is displayed. one needs to type in the bar code for each variant combination that is for all possible size. Insert the bar code with the prefix followed by the item number (as it is in the actual bar code) and followed by zeros (0) for the price/quantity and the check digit. configuration and style combinations. 6. The system will detect the item by the link of the bar code.Microsoft Dynamics® AX for Retail Training Manual 4. the item number in the bar code does not need to match the item number of the item. Click Create Combinations. Fill in the Retail group code field by selecting retail group that has a checkmark in the Bar code Checking field. If no bar code number has this field check marked. If you want this bar code/PLU number to be shown in the Bar code field in the Retail Item form (Item). Click RETAIL HEADQUARTERS > RETAIL ITEMS. 5. Repeat steps 4 to 6 for each bar code you want to assign to the item. Select or deselect sizes. The Bar Code Setup needs to be with ‘No Bar code’ since the bar code check would fail otherwise. Variant Bar Codes If you choose to use a bar code mask for items with variants. To Enter Bar Codes for Variants: 1. 3.

6. and then click Create. 7. combinations and styles as appropriate. and then click Create.Manual combinations and styles as appropriate. The system will create an item variant for each size/color/style combination selected. 4. click SETUP > BAR CODES. does not have a predefined bar code setup. select a retail group that has variant groups but no bar code mask assigned. 5. 8. Click FUNCTIONS > CREATE/UPDATE BARCODES. When not using bar code masks for variant bar codes it is possible to type in the bar code for each item variant combination and assign Variants to it. Click ITEM > VARIANTS > CREATE/UPDATE VARIANTS. Fill in the Bar code field with the relevant bar code. Browse to the relevant item. Select or deselect sizes. the Retail Items form is displayed. The layout of the Create combinations window depends on which variant groups the selected item belongs to. 6. 7. select a relevant bar code setup in the Bar code setup field. click SETUP > BAR CODES. Back in the Retail Item form (Item). Back in the Retail Items form. colors. Page 83 . 2. 5. 3. The system will create an item variant for each size/color/style combination selected. to which the selected Item belongs. Click Create combinations. In the Retail group field on the Retail tab. The form is displayed. Click Create. If the retail group. The relevant variant code fields will automatically be filled in. To Enter Bar codes for Variants not Using Barcode Masks: 1. A bar code will be created for each variant. Click RETAIL HEADQUARTERS > RETAIL ITEMS. Press CTRL+N to create a bar code and fill in the Variant number by selecting the variant.

o. Step by Step . the procurement manager has got a large order of in-house branded Adventure works men's sneakers (item 0159). Set Bar code standard to UPC A g.Microsoft Dynamics® AX for Retail Training Manual Conclusion Using standard Bar codes effectively is a useful tool for sales. l. i. Sometimes creating an in-house barcode can be a good option. a. Set Length to 1 Page 84 . Click the New icon. He needs to set up size-specific in-house bar codes for the shoes. Retail headquarters > Setup > General > Bar code Mask Setup b. Retail Headquarters supports bar codes/PLUs for several features and good knowledge of the pros and cons of in-house Bar codes can prevent wrong use of an otherwise helpful tool. Set Description to In-house size barcode e. j. Set Type to Item f. Create a barcode mask that contains size information. p. Set Mask ID to InHouseSZ d. Click the New icon. Click on the lower grid and click the New icon. Set Length to 2 n.1 – Creating an in-house bar code Scenario Chris. Set Prefix to 03 h.Item Barcode creation 1. Set field Length to 7 k. Lab 7. Set Type to Size Digit. m. Click the New icon. c. To achieve that it is necessary to create a barcode mask and generate the barcodes. Set Type to Check Digit. Click the Save icon.

Set Bar code type to UPC A f. Set Description to In-house barcode plus size e. Set Size field to 12 3. 2. Attach the Bar code Mask Setup to standard bar code setup. Select item 0159 c. Close the Bar code Mask Setup form. c.Manual q. Set Bar code setup field to InHouseSz d. a. Click Setup > Bar codes Page 85 . Select the previously created bar code mask in Mask field g. Generate the barcodes for the item a. Click the New icon. Retail headquarters > Common forms > Retail items b. Basic > Setup > Bar code setup b.

Click Functions > Create/Update bar codes e. Click Create g.Microsoft Dynamics® AX for Retail Training Manual d. In Bar code setup select InHouseSz f. Click Yes h. Close the infolog and inspect the barcodes Test Your Knowledge  Bar Codes Page 86 .

You can more the items to another store and sell them without conflicts ( ) b. You are risking conflicts if you move them to another store Question What are Bar code masks? They are ________________ ( ) a. for example. Statements are used to calculate the amounts in all POS transactions that have been created within defined range and register the counted tender types. Never ( ) b. Statements can be posted at user defined intervals. one statement a day. CHAPTER 8: STATEMENTS Objectives After completing this chapter. When code masks for general use are set up. for example for coupons or data entry barcodes that one might not want to check against any bar code standards. you will:    Learn how to select the correct procedures for different types of stores Be able to manage the end-of-day procedures Use statements as an effective tool Introduction When transactions from the POS terminals have been received In Microsoft Dynamics AX for Retail. calculated and then posted. Bar codes without checkmarks ( ) c. Alphabetical letters that are replaced by bar codes Question When are bar code masks with non-fixed format used? They are used ( ) a. The statement includes transaction Page 87 .Manual Question If you create an in-house bar code for some item ( ) a. a statement can be created. Bar codes of a different standard ( ) b.

Click RETAIL HEADQUARTERS>SETUP>PARAMETERS and select the Posting tab.      Post periodic discounts – Option to post periodic discounts Ledger account type – If Standard is selected the periodic discount amounts are posted into ledger accounts set up for standard discounts. If Periodic is selected specific ledger accounts can be set for each of the three periodic discount types. Bank drop – this will sum up amounts from banked transactions when posting to the General Ledger. Post infocode discount – this will post discounts issued from infocodes. When all the necessary information is gathered and all counted amounts have been registered the statement is ready to be posted resulting in creation of inventory and financial transactions being created In Microsoft Dynamics AX for Retail..Microsoft Dynamics® AX for Retail Training Manual for the period in that specific statement. Setup/Configuration Parameters There are various parameters that can be set on the Posting tab of the RBOParameters form that affect the posting.. Page 88 . Safe drop – this will sum up amounts from safe drop transactions when posting to the General Ledger.

Post journals when invoicing purchase – When a purchase order is created the related transfer orders created from Cross-docking get posted.Manual      Gift card item – item that represents all issued gift cards. This option speeds up the posting process and lowers the volumes of transactions created. Receipt option – If POS is selected then receipt is only printed on POS. Parallel processing – To create and post sales orders in parallel Maximum sales orders per task – Controls how many sales orders would be processed by a single batch framework task    Store configuration Click RETAIL HEADQUARTERS>SETUP>STORE>STORES>OPEN STATEMENTS and select the Statement/Closing tab. If email is selected it will be sent to the customer by email. inventory transaction and more. taxes. Detail level – summation of General Ledger transactions. These include sales revenue. Statement Method There are three ways that can be used to summarize statement lines when a statement is calculated:  Staff Page 89 . If both are selected both options will apply. customers. Automatic settlement – automatically settle the customer invoice and payment transactions. Voucher transactions – Gives the option of aggregating the transactions being posted at the time of posting a statement.

Using the POS Terminal method When the POS Terminal method is used the statement calculation will create one line for each tender type used in the transactions that is part of the statement. Closing Method There are two options to define what transactions get included in the statement:   Date and Time POS Batch Date and Time By using this option the transactions that get included in the statement are all the transactions for the store that are within the date and time range defined and are not already part of another statement. Thus you can view the total results of tender types for each POS terminal. Thus you can view the total results of tender types for each staff member. Date and Time filter can also be used here. per staff member. Page 90 . The default range is the full day of the statement creation. POS Batch By using this option the transactions that get included in the statement are all transactions for the store that belong to POS batches that are not already part of another statement. per POS terminal.Microsoft Dynamics® AX for Retail Training Manual   POS terminal Total Using the Staff method When the Staff method is used the statement calculation will create one line for each tender type used in the transactions that is part of the statement. By using this closing method it is guaranteed that all transactions that belong together will belong in the same statement. This option is used when cashiers share a register and the total amount of tenders received can be from sales from multiple staff members. This option is used when the intention is to have staff members accountable for the tenders they receive. Using the Total method When the Total method is used the statement calculation will create one line for each tender type used in the transactions included in the statement.

Fill in other fields as needed. Then at a later time when the end of day statement is posted. 5. In the Store number field. perform a tender declaration on each POS terminal before closing. If there is a calculated statement that the user wants to use then it should first be cleared and recalculated. Page 91 . Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS. 4. If needed. 3. consumption. Create statements You can either create a new statement for the store.Manual Processes Close POS Terminals If declaring tender on the terminal. Press CTRL+N to create a new statement. This basically means that the physical inventory is reserved. tax and so on). If using the statement closing POS Batch then close the batch before ending a shift or closing the day. To Create Statements Manually: 1. or use an existing statement that has not been posted. Inventory Update There is a process to update the inventory without posting the statement. 2. ending date fields on the Setup tab. issue. fill in the Trans. the financial side is posted (revenue. select the relevant store number. from date and Trans.

It calculates the total tendered amounts from the transactions and inserts the results into the statement lines. for each staff member it creates a line for each tender type in transactions performed by the staff member.Microsoft Dynamics® AX for Retail Training Manual Calculating Statements When you have created a statement you need to calculate the statement. When you calculate a statement. When prompted with a message. To Calculate Statements: 1. If the Closing method is POS Batch. 4. the user can define a date and time range. Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS. click Yes. If the Statement method is Staff.   If the Closing method is Date and Time. the system will only include transactions that are part of a closed POS Batch. Page 92 . It is also possible to filter on a specific terminal or a specific staff member depending on the statement method that is used. the program does the following: 1. By default the range will include all transactions until end of the day the statement was created. 3. It finds all transactions for the store selected in the statement that do not have a statement number and are within the range defined by the closing method and marks them with the statement number.   If the Statement method is Total. By default the range will include all POS Batches that are closed before the end of the day the statement was created. it creates a line for each tender type in the transactions. The user can also define a date and time range for the closed POS Batches. Click FUNCTIONS>CALCULATE STATEMENT. 2. Browse to the relevant statement. 2.

The Cash declaration window appears. There is no limit on the amount of times an unposted statement can be recalculated. 3. the Statements window appears. 2. Note that accounts are not updated until the statement has been posted.Manual  If the Statement method is POS Terminal. you first have to clear the statement. so the transactions can be calculated again in the same or other statements. Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS. Clear Statement If you have already calculated a statement and either want to delete the statement or recalculate. Declaring/Re-declaring Tender at headquarters When you have declared tender on the POS terminals you might want to change the tender declaration at the headquarters and after calculating the statement. This will create a new tender declaration In Microsoft Dynamics AX for Retail and the sum will go to the counted amount field. a) Click the Cash declaration button on the lower part of the window. To Declare/Re-Declare Tender at headquarters: 1. Clearing a statement results in taking the statements marking of the transactions included. Page 93 . For cash tender the Cash declaration can be used. For the statement line you want to change the tender declaration for you can type the total amount directly in the counted amount field if the Counting required check box is set for the tender type. for each POS terminal it creates a line for each tender type in transactions performed on the POS terminal. Browse to the relevant statement.

2. This refers to the financial postings. Page 94 . discounts and penny differences. Posting statement results in the following: Issue. check if any errors have been reported in the relevant transactions and fix those errors if needed.Microsoft Dynamics® AX for Retail Training Manual b) Fill in the new tender declaration for the statement lines. When you have created and calculated the statement. 4. tender type payment. the program will temporarily unblock the item or customer while the posting takes place. posting groups and ledger account links must be properly set up for items. On the Transaction status tab. The blocked items and customers can be viewed from the Open Statements window that opens the Statements form. stores and tender types. For each combination of a coin/note and a default amount select the quantity of the coins/notes in the Quantity field. For those where counting is required it will be filled in with the tender declaration done at POS or with 0 if tender declaration was done on POS. NOTE: When you block a customer or an item. There is also the physical inventory. Click FUNCTIONS >POST STATEMENT >YES. You must respond to transaction in the Items/Bar codes not on file. 3. c) You can see the results of the re-declaration in the bottom line marked as Total. for the relevant coins and notes. To Post Statements: 1. 5. consumption. The Statements form appears. VAT ledgers and other related tables. it will not be in effect on the POS terminals until after the next time this information is replicated into the POS terminal databases. When you post. Click RETAIL HEADQUARTERS >JOURNALS >OPEN STATEMENTS. This can be done whether tender has been declared on the POS terminals or not. therefore. You can recalculate and update the counted amount declared on the POS terminal. If you want to declare or re-declare tender. d) When you have re-declared. item ledgers. customer ledgers. The counted amount will be filled in with the total transaction amount for tenders where counting is not required. review the results and fill in the counted amount as needed. sales revenue. you can fill in the counted amount field or click the Cash declaration button to re-declare Tender in store. Browse to the relevant statement. tax. you do not need to act upon blocked items or customers before posting. It is posted here unless it has already been posted with a run of the inventory update job (this means that accurate inventory statistics is available before the end of day statement is posted). customer payment to account. accounts. click OK. Posting Statements In order to post calculated statements into the ledger accounts.

No client is needed to run in the batch framework and the tasks can run in parallel. calculation and post can all be defined and run automatically in the batch framework. If no filter is used the processes will run for all stores. Go to RETAIL HEADQUARTERS >PERIODIC >POS POSTING. Statement creation. Two new fields on store form are used when calculating statements in the batch framework. That means each statement is a batch task so we can calculate and post statements in parallel. Page 95 . Form for the Batch Query: Queries can be used to set up the processes based on stores or store groups.Manual Batch Framework Inventory update.

if the store closes at 3 A. Browse to the relevant transaction and click REPORTS >PRINT COPY. If Staff then it will create one statement for each staff member in the store. If POS Terminal then it will create one statement for each terminal in the store..Microsoft Dynamics® AX for Retail Training Manual A custom 24-hour period can be set up for the store. To Reprint Receipts: 1. you can specify that the 24-hour period ends at 3 A. 3.M. 2. If Total then one statement with statement lines for each tender type. Page 96 .. so that statement calculation includes transactions up until that time. 2. Click RETAIL HEADQUARTERS >INQUIRIES >TRANSACTIONS.M. Works the same as when the field is not checked. Receipts You can reprint all receipts printed on the POS terminals in the Retail headquarters. For example. The Transactions window appears. This is useful for stores with high volumes of data since instead of one big statement being created and posted we get many statements split up by Terminal or Staff and thus can calculate and post them in parallel. If Staff/Terminal field is checked then when calculating the statement it will create statements depending on the Statement method set up for the store as follows: 1.

Page 97 . POS Batches are used in statements when the closing method is POS Batch. From RETAIL HEADQUARTERS >JOURNALS>OPEN STATEMENTS it is possible to view the retail transactions that have been consolidated into the statement. The summarizations can be viewed in the Details tab and the included transactions from the Inquiry button.Manual Viewing Transactions From RETAIL HEADQUARTERS >INQUIRIES>TRANSACTIONS it is possible to view all retail transactions that have been replicated into AX. sales transactions and tender declaration. Typically a new batch is created at the beginning of a shift or when starting a new day. tax and other transactions) created as part of the statement posting. When a shift is ended or day is closed (depending on how the store procedures are) the batch gets closed and a new one starts with the next transaction that happens on the POS. The POS Batch also includes summarizations of various amounts from the included transactions. From the posted statement you can view the retail transaction that have been consolidated into the statement and also the General Ledger transactions (revenue. POS Batches are created on POS and include transactions that belong together like opening amount. Viewing POS Batches From RETAIL HEADQUARTERS >COMMON FORMS>POS BATCHES it is possible to view all closed POS Batches that have been replicated into AX.

Retail Headquarters > Journals > Open statements b. Click Exact button 2. Close Scheduler Job form 4. viewing transactions and managing statements in many different ways. Conclusion There are many useful tools and procedures that the Store owner can use for end-of-day procedures. Click Yes 3. Click Functions > Run Retail Scheduler Job directly b. Click the Save icon. Lab 8.1 – Posting a statement for store 10 Posting Statements Megan. Click Manager b. a. Calculate and post the statement a. By selecting the ideal settings for each store the best results should be accomplished.Statement posting 1. Log in with operator ID 20001 and password 456 c. Click Functions > Calculate statement f. the store manager of Store 10 needs to create a statement at the end of the day. Select S0010 from the Store number drop down c. a. Select Job number P-1001 a. Click Yes c. Pull transactions from POS to Microsoft Dynamics AX for Retail. e. Click Exact button e. Posting sales at the POS. In Microsoft Dynamics AX for Retail go to Retail scheduler > Common forms > Scheduler job b. Enter 0001 into Bar code or quantity field d. Start Retail POS Desktop > Retail POS b. Closing the batch at the POS. In the lower grid set field Counted to be equal to Transaction amount field Page 98 .Microsoft Dynamics® AX for Retail Training Manual Z-Report for a batch can be printed from the POS Batches form. Click Yes g. a. Enter 0002 into Bar code or quantity field f. Step by Step . d. Click Close Batch c. Click the New icon.

Close the infolog. Any time after you have declared tender on the POS terminals.Manual h. Click Functions > Post statement i. Never ( ) b. Date and Time ( ) b. Click OK j. Test Your Knowledge  Store Management Question Which closing methods are available for stores? ________________ ( ) a. POS Batch ( ) c. after calculating a statement and before posting you can declare tender In Microsoft Dynamics AX for Retail (anytime). Page 99 . Both a and b Question On what occasions can you re-declare tender in Store? ________________ ( ) a.

Opened from the main menu. customers. This option speeds up the posting process and lowers the volumes of transactions created. taxes. Page 100 . If the check box of Voucher transactions under Aggregation is checked. inventory transactions and more. Batch Framework Inventory update. These include sales revenue. Statement calculation and post can run in the batch framework.Microsoft Dynamics® AX for Retail Training Manual Appendix A: Changes and New Features Aggregation Retail Headquarters -> Setup / Parameters. then at the time of posting the transactions being posted will be aggregated.

Two new fields on store form are used when calculating statements in the batch framework. That means each statement is a batch task so we can calculate and post statements in parallel. If no filter is used the processes will run for all stores. Page 101 . Form for the Batch Query: Queries can be used to set up the processes based on stores or store groups.Manual No client is needed and the tasks can run in parallel.

M. If Total then one statement with statement lines for each tender type. If Staff/Terminal field is checked then when calculating the statement it will create statements depending on the Statement method set up for the store as follows: 4.M. 5.. For example. so that statement calculation includes transactions up until that time. 6. if the store closes at 3 A.Microsoft Dynamics® AX for Retail Training Manual A custom 24-hour period can be set up for the store.. This is useful for stores with high volumes of data since instead of one big statement being created and posted we get many statements split up by Terminal or Staff and thus can calculate and post them in parallel. Appendix B: Setup and Configuration Retail Parameters Posting Tab: Page 102 . Works the same as when the field is not checked. If Staff then it will create one statement for each staff member in the store. you can specify that the 24-hour period ends at 3 A. If POS Terminal then it will create one statement for each terminal in the store.

Manual Store Statement/Closing Tab: Page 103 .

Retail Sales open from main menu and Update inventory process. This can for instance be used for the Transaction form opened from main menu or from Statement.Microsoft Dynamics® AX for Retail Training Manual Tender Type Posting Tab: Appendix C: Locations of Forms and Functionality Below are the locations of the forms/functionality. Transaction Form Opened from Main Menu: Page 104 . Voucher form opened from Posted statement form.

Manual Transaction Table and the Vouchers for the Specific Statement: Update Inventory Process: Page 105 .

Microsoft Dynamics® AX for Retail Training Manual Page 106 .

an item number. such as customers or tender types. staff ID or some predefined information subcode like a postal code or a reason code. when returning goods. retail items and Income/expense accounts. the POS terminal system prompts the cashier for an input. you can assign them to:   Retail Items Tender Types Page 107 . for example when assigning application entries to vouchers and gift cards. You can assign a specific type of input to the infocode. voiding a transaction or selling a specific item. Be able to define subcodes. Information Subcodes You can set up infocodes with a number of predefined inputs called information subcodes. Infocodes can also be used automatically by the system without prompting the cashier. In all instances. By using information subcodes. Be able to assign infocodes to POS terminal activities. tender types. When you assign an infocode to certain actions. a customer number. Understand how to connect infocodes to other infocodes. customers. you will:     Learn how to set up infocodes. in order to use them. that is. Infocode Linking You can link an infocode to another infocode. You can define if information is printed on the customer receipts and which information as well as how often the system should prompt for an input. the POS terminal system will only accept an input of the type defined by the information subcode. such as a numeric. When you have set up infocodes. This allows having more than one infocode assigned to predefined POS activities like voiding and returns. you must assign infocodes to objects. Introduction Infocodes contain additional information on transactions made at the POS terminals.Manual CHAPTER 9: INFOCODES Objectives After completing this chapter. a date.

3. The Infocodes form is displayed. 6. Description and Input type fields. Text. Gender. Fill in the Infocode number. If the infocode should prompt the cashier. 5. To Set Up Infocodes: 1. fill in the prompting message in the Prompt field. It is possible to link infocodes to Date. If input from cashier is required. Input type can for instance be Numeric. fill in the Input field on the General tab. 4. Click RETAIL HEADQUARTERS>SETUP>GENERAL>INFOCODES. Press CTRL+N to create a new infocode. Age limit. There are several settings for the input.Microsoft Dynamics® AX for Retail Training Manual    Customer Accounts Income/Expense Accounts POS Activities Setting Up Infocodes Before you can assign infocodes to objects such as customers and retail items you must set up the infocodes. Date and a Subcode list. 2. Page 108 . Gift cards and other criteria.

Infocode Assignment You can assign infocodes to POS activities using the POS functionality profile. Fill in the Subcode number and Description fields. Fill in the other fields as needed. When you have assigned POS functionality to a store. Select or set up the infocode you want to create information subcode for. minimum or maximum value or length are required. quantity. POS Terminal Activities Before you can assign infocodes to POS terminal activities you must set up the infocodes. 5. the POS terminal system will only accept an input of the type defined by the information subcode. all POS terminals in the store have the same infocodes assigned. The option in the Input type field must be either Subcode list or Subcode buttons. Click RETAIL HEADQUARTERS>SETUP>GENERAL>INFOCODES. The Information subcodes form is displayed. Repeat steps 4 to 5 for each information subcode you want to set up for the infocode. 2. To Set Up Information Subcodes: 1. Click SETUP>SUBCODES. Information Subcodes You can set up infocodes with a number of predefined inputs called information subcodes. Fill in the remaining fields only when needed. Use the Value settings if limits like amount.Manual 7. 8. By using information subcodes. 4. The Infocodes form is displayed. 3. Page 109 .

Browse to the relevant store.Microsoft Dynamics® AX for Retail Training Manual To Assign Infocodes to POS Terminal Activities: 1. Click SETUP>INFOCODES. fill in the fields representing each of the POS terminal activities by selecting the relevant infocode. 6. Click RETAIL HEADQUARTERS>SETUP>POS>FUNCTIONALITY PROFILES. To Assign Infocodes to Tender Types: 1. 3. Page 110 . Browse to the tender types. The Stores form is displayed. 5. On the Infocodes tab. Tender types You can assign infocodes to tender types and specific cards. Click RETAIL HEADQUARTERS>SETUP>STORE>STORES. Click SETUP>TENDER TYPES. The POS Functionality profile form is displayed. Repeat step 6 for each infocode you want to assign to the tender type. Fill in the Infocode number field by selecting the relevant infocode. to which you want to assign infocode(s). 4. 2. Before you assign infocodes to tender types you must set up the infocodes. 2.

Income/Expense Accounts You can assign infocodes to income and expense accounts. Repeat step 6 for each infocode you want to assign to the selected account. Customers You can assign infocodes to specific customers and then the cashier can be prompted to select a customer in the system. To Assign Infocodes to Customers: 1. Then in step four. From the Card setup window click SETUP>INFOCODES and assign infocodes to the card from there. Before you assign infocodes to income or expense accounts you must set up the infocodes. 3. to which you want to assign infocodes. To Assign Infocodes to Income/Expense Accounts: 1. by selecting the relevant infocode. Browse to the account. browse to the tender type representing cards and then click SETUP>CARD SETUP. The Customer form is displayed. for which you want to assign infocodes to income/expense accounts. Before you can assign infocodes to customers you must set up the infocodes.Manual NOTE: If you want to assign an infocode to a card you must carry out the first three steps. Repeat steps 4 to 6 for each account. to which you want to assign infocodes. 2. Browse to the store. Fill in the Infocode number field. Click RETAIL HEADQUARTERS>SETUP>STORE>STORES. Click SETUP>INCOME/EXPENSE ACCOUNT. Click SETUP>INFOCODES. 4. 5. Page 111 . Click ACCOUNTS RECEIVABLE>CUSTOMER DETAILS. 6. The Stores form is displayed.

Browse to the relevant customer and click SETUP>INFOCODES. Before you can assign infocodes to retail items you must set up the infocodes. Repeat steps 5 and 6 for each infocode you want to assign to the item. 4. To Assign Infocodes to Retail Items: 1. Click RETAIL HEADQUARTERS>RETAIL ITEMS. Fill in other fields as needed. The Retail Items form is displayed. Page 112 . 6. Press CTRL+N to enter a new infocode. 2.Microsoft Dynamics® AX for Retail Training Manual 2. Click SETUP>INFOCODES. to which you want to assign infocodes. Browse to an item. 3. 3. 5. select the relevant infocode. Retail Items You can assign infocodes to retail items. Repeat steps 3 and 4 for each infocode you want to assign to the customer. or if you want to sell a warranty with the item. Fill in the Infocode number field by selecting the relevant infocode. Press CTRL+N to insert a new entry. 4. In the Infocode number field. This is for example useful if you want the system to prompt for a serial number.

Click the New icon. print information and use the same infocodes for more than one purpose. whenever a maple baseball bat is sold. Create the following lines: f. Create an infocode with an cross-sale a. and by selecting to print out information on the customer’s receipt a lot of information is passed with minimum effort. Set up a cross-sell infocode that adds bat grip tape. Retail headquarters > Setup > General > Infocodes b.Manual Conclusion By using infocodes it is possible to send messages to cashiers as well as customers. Close Information subcodes and Infocodes forms Page 113 .1 – Create an Infocode Scenario When launching a series of sports shops in Rhode Island. Create a new line: d. Step by Step . c. Lab 9. Assigning infocodes to POS activities the correct message reaches the cashier at the right moment. Click Setup > Subcodes e. Stewart wants to make the most of infocodes functionality to help his staff to work fast.item cross-sale infocode 1.

voiding transaction. Retail headquarters > Common forms > Retail items b. you can assign them to.Microsoft Dynamics® AX for Retail Training Manual 2. Click the New icon. e. From When required dropdown select Always Test Your Knowledge  Infocodes Question In which of these actions would you use infocodes where the POS terminal system would prompt you? _____________ ( ) a. By using the information subcodes the POS terminal system will know if an infocode is needed or not. name three out of five: ___________________________________________________________ Question What is the predefined information subcodes used for? _______________ ( ) a. Select Input required checkbox g. By using the information subcodes the POS terminal system will only accept an input of the type defined by the information subcode. When returning goods. Assigning application entries to vouchers and gift cards Question When you have set up infocodes. Page 114 . Click Setup > Infocodes d. ( ) c. selling a specific item ( ) b. ( ) b. Attach the infocode to the item a. By using the information subcodes the POS terminal system will only accept an input of the type defined by the infocode. Select item 0044 c. Select the previously created infocode f.

You have to decide which of the POS terminals in the store have the infocodes. ( ) c. All the POS terminals in the store have the same infocodes assigned.Manual Question How do the infocodes work if you assign infocodes to POS activities using the POS functionality profile and have assigned it to a store?______________ ( ) a. Both a. Page 115 . ( ) b. and b.

For each vendor that sends data to be imported. When data has been imported to an import journal. The vendor files can also be used to create purchase orders. it is necessary to set up various parameters. such as an item hierarchy. Troubleshooting techniques for errors in item import. sales price calculation rules etc. new variants including color.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 10: ITEM IMPORT Objectives After completing this chapter. 3. the user will error check and correct the item information. Introduction The Item import functionality is used to import data files from vendors and create and update items. before the journal is posted. correct and finalize the information before the items are updated to the item table. bar codes and sales. bar codes. How to handle importing items from vendors. Verification procedures in main tables used for item import. Using the item import hierarchy.and purchase prices will be inserted into the standard AX system. Steps taken when importing an item file from a vendor: 1. descriptions. purchase prices. and variants. 4. The Item import imports the files into an Import journal where the user can error check. the existing price is found. Page 116 . size and styles. Each line is checked for errors and if an error is found the line is flagged. bar codes. When a journal is posted. size and color information. The files from the vendors typically contain vendor item numbers. sales prices. you will learn:      How to set up item import correctly. items will be created or updated. which has a vendor specified. The Item import process inserts/updates the item table. 2. Next the calculation of the new sales price takes place. Item data can only be imported into a valid Item import journal. purchase price and sales price. 5. retail group. All imported files which have not previously been transferred to an Import journal can be selected and transferred to an Item import journal. If the item already exists in the database.

Setup can be accessed from RETAIL HEADQUARTERS>SETUP>ITEM/ORDER CREATION.Manual Import Setup When working with item and order import all functions relating to those tasks are accessible from the RETAIL HEADQUARTERS>PERIODIC>ITEM/ORDER CREATION Before items or orders can be processed the system needs to be set up. The Vendor form appears. 2. Browse to the relevant vendor. To Set Up Information on a Vendor: 1. Most of the item import setup relating to the vendor can be accessed from the Import-menu button in the Vendors form. Page 117 . Click ACCOUNTS PAYABLE>VENDOR DETAILS. Information concerning retail vendors is set in the Retail tab of the Standard AX vendors form in Accounts payable. This is mainly information used in the item import process. Vendors Before starting the setup make sure that the vendor from which the data is to be imported is properly set.

field is selected. This field holds a number series to create an item number for the imported items.Microsoft Dynamics® AX for Retail Training Manual 3. Below is a list and description of the fields in the vendor table: Name Type Width Description Exchange rate which is fixed for a period of time (for example season) and used for calculation of (local) sales price based on the suggested retail price. When this field is marked all items Fixed exchange rate Decimal Item number sequence Use prefix for String Boolean 10 Page 118 . Fields in the Vendor Table There are quite a few fields relating to item import set on the vendor. Select the Retail tab. This feature is needed when a vendor doesn’t provide a bar code for the item or the Use vendors item number seq.

This is the default used for Purchase unit for imported items from this vendor. (That is: Item number prefix=AR the number series could have Starting No. There are two cases of usage for the prefix: Case 1: If the vendor provides an item number the system will create a new item number by putting the prefix on the vendor item number. However if it is not selected the item number is created using the standard number sequence for item number.” = 123 then the item number created = AB123). The prefix is defined in the field Item number prefix. NOTE: By defining the Item number prefix even if it is a part of the number series. Boolean Item number prefix String 2 Purchase unit Sales unit String String Boolean 10 10 Page 119 . = AR99999). = AR00001 and Ending No. This field is used in conjunction with Use vendors item number seq. The prefix used in conjunction with the field Use prefix for item number. This is the default used for Sales unit for imported items from this vendor. it is not possible to use this prefix for other vendors. The same prefix cannot be used for more than one vendor. Case2: If an item number is created from number series the number series should start with the prefix and the rest of the number series should be numerical. (That is: Item number prefix=AB and Vendor Item No. If this field is selected an item number is created using the number sequence specified in the Item number sequence-field.Manual item number from this vendor will get a two digit alpha-numeric prefix.

This is the prefix for the concession sales statistics files. This feature is needed when a vendor doesn’t provide a bar code for the item.Microsoft Dynamics® AX for Retail Training Manual the field Bar code number sequence and determines if a bar code should be created if it is missing. The path where concession sales statistics files are written Used in conjunction with service category Create bar code if needed Bar code number sequence Vendor type String Enum 10 Size prefix String 2 Color prefix File prefix Concession file path Service category String String Path String 2 10 255 10 Item Import Hierarchy Setup The Item import hierarchy setup is used to match the vendor’s item hierarchy to an existing retail group in Microsoft Dynamics AX for Retail system. it will have the value of this field as a prefix. If a Color code needs to be created automatically for a Vendor. The option string is Own. If a Size code needs to be created automatically for a Vendor. it will have the value of this field as a prefix. The Retail group is found during the transfer of an item into the item import journal. This field holds a number series to create a bar code for the imported items. Page 120 . To Define Item Import Hierarchy Setup: Click RETAIL HEADQUARTERS>SETUP>ITEM/ORDER CREATION>ITEM IMPORT HIERARCHY SETUP. It can be changed before the item is actually created. 3rd party and Concessions.

Code for the first level of the hierarchy from the vendor. Date of last change. The ID of the user who last changed the Page 121 .Manual Fields in the Item Import Vendor Hierarchy Setup Table Following is a list of all the fields in the Item import vendor hierarchy setup table. Name for the first level of the hierarchy from the vendor. Code for the fourth level of the hierarchy from the vendor. Name for the third level of the hierarchy from the vendor. Code for the third level of the hierarchy from the vendor. Retail group id Name of the retail group. Name for the second level of the hierarchy from the vendor. Code for the second level of the hierarchy from the vendor. Tem of last change. Name Vendor account Hierarchy Level 1 Hierarchy Level 2 Hierarchy Level 3 Hierarchy Level 4 Level 1 Name Level 2 Name Level 3 Name Level 4 Name Retail group Name Modified date and time Modified Time Modified by Type String String String String String String String String String String String Date Time String 10 Width 10 10 10 10 10 30 30 30 30 10 30 Description Vendor account number. Name for the fourth level of the hierarchy from the vendor.

The setup for this can be accessed from the item import journal table as described in section Mandatory Check Setup. Mandatory Check Item Import Journal In order to create or update an item correctly the mandatory check functionality should be used. Posted from order The purchase id if purchase order was created The import journal id if file has been transferred to an import journal VendAccount Filename String String 10 260 statusInPurchaseOrder Status in item import journal Enum Status in purchase statusInItemImportJournal order Enum PurchId Purchase Id String 20 JournalId Journal Id String 10 Page 122 .Microsoft Dynamics® AX for Retail Training Manual entry. The form is entirely locked and cannot be updated manually in any way. Imported Files The form displays all data that have been imported into AX for item and purchase order creation. Name of the imported file. In journal. Fields in the Import Table Here is a list of the fields in the header table for the imported files (AX name FSHImportTable): AX field name importedFileId Name Imported file id Vendor account number File Name Type String Width 10 Description Unique number for the imported file. Deleted from order. Account number of the vendor providing the file. Status of file in import journal – possible values are: None. Deleted from journal. The form contains a header section and a lines section. In order. Posted from Journal Status of file in import journal – possible values are: None. There is one header line for each file that has been imported into AX and the lines section contains one line for each item variant that is imported into AX.

Name of size for item variant. Additional description of item ( fabric composition). Color id for item variant. Item bar code Vendor description of item. Size id for item variant. Code for the second level of the hierarchy from the vendor. Description of color 30 10 Name of style for item variant. String 10 fabricComposition InventSizeName InventSizeId InventSizeTxt InventColorName InventColorId InventColorTxt InventStyleName InventStyle Id InventStyleTxt String String String Memo String String Memo String String Memo 30 30 10 vendorHirarchyLevel1 String 10 vendorHirarchyLevel2 Page 123 . The vendors internal item number. Description of size 30 10 Name of color for item variant.Manual Fields in the Import Trans Table Here is a list of the fields in the lines (trans) table for the imported files (AX name FSHImportTrans): AX field name importedFileId VendorItemId ItemBarCode ItemName Name Imported file id Vendor Item Number Bar code Item name Fabric composition Invent size name Invent size id Invent size text Invent color name Invent color id Invent color text Invent style name Invent style id Invent style text Vendor Hierarchy Level 1 Vendor Hierarchy Level 2 Type String String String String Width 10 10 80 30 Description Unique number for the imported file. Description of style Code for the first level of the hierarchy from the vendor. Style id for item variant.

Vendor’s code of the season the item belongs to. It is used for price calculation when the suggested retail price is not present. Description of the Vendor hierarchy level 3. The sales unit for the item. This is the vendor purchase price. Description of the Vendor hierarchy level 4. Code for the fourth level of the hierarchy from the vendor. For Debenhams Items this field is stored in the Description 3 of the Item. This ID will also be kept in the posted vendorHirarchyLevel3 String 10 vendorHirarchyLevel4 Vendor Hierarchy Level 4 String 10 seasonCode PurchUnit SalesUnit Season Code Purch unit Sales unit String String String 10 10 10 PurchPrice Vendor Purchase Price Decimal suggestedRetailPrice level1Name level2Name level3Name level4Name Suggested Retail Price Level 1 Name Level 2 Name Level 3 Name Level 4 Name Vendor account num Decimal String String String String String Imported by User ID String 20 Page 124 . The purch unit for the item. This is the suggested retail price in the vendors currency determined by the field Currency code on the Retail tab in the vendors form 30 30 30 30 10 Description of the Vendor hierarchy level 1. Description of the Vendor hierarchy level 2. Number of the vendor holding the item. ID of the user which imports the file into the journal.Microsoft Dynamics® AX for Retail Training Manual Vendor Hierarchy Level 3 Code for the third level of the hierarchy from the vendor.

The purchase id if the line has been put into a purchase order. Posted from order Unique line number for the journal. Enum *i Item Import Journals The form contains all journals posted and unposted for item import into AX. Deleted from order. Page 125 . Deleted from journal. PurchId Purchase Id String 20 JournalId Journal Id String 20 statusInPurchaseOrder Status in item import journal Enum Status in purchase statusInItemImportJournal order LineNum Line No. Get Import Lines When items are to be imported from a vendor a new line is created in the item import journal and a vendor account is selected. In order. Next a file must be selected to be transferred from the imported files table to the journal. Posted from journal Status of file in import journal – possible values are: None. This is done by selecting RETAIL HEADQUARTERS>PERIODIC->ITEM/ORDER CREATION->ITEM IMPORT JOURNAL->FUNCTIONS>GET IMPORT LINES. In journal.Manual table Item import ledger entries. The import journal id if the line has been transferred to an import journal Status of file in import journal – possible values are: None.

then without the Business Code. It uses the Vendor No. Retail group Code and the Retail department Code. the new sales price is then calculated by multiplying the Suggested Retail Price from the Item Import Journal Line with the Suggested Retail Price Factor from the Vendor Sales Price Margin record. the following is done: 1. Division Code. Check the Vendor Sales Price Margin using the Suggested Retail Price. Check the Vendor Sales Price Margin using the Vendor Purchase Price.. it tries again without the Retail department Code. sales price is calculated and the retail group is found. If such a record does not exist. 3. then without the Division Code. Sales Price Calculation When a line is imported into a Journal the system will determine the Unit price in these steps. If a record was found in the Vendor Sales Price Margin table using this method. then without the Retail group Code. 2.Microsoft Dynamics® AX for Retail Training Manual When this action is selected a form is displayed showing all files that have been imported for the vendor who is selected in the journal and that have not been previously imported to a journal. Page 126 . Business Code. If one or more file has been selected the import lines button is activated and when clicked the lines from the imported files will be imported to item import journal. This is then multiplied with the Fixed Exchange Rate from the Item Import Vendor Setup table. 1. One or more files can be selected to be imported to the journal. 3. Check the Suggested Retail Price. Check the Vendor Sales Price Margin Using the Suggested Retail Price If the sales price has not been found and the Item Import Journal line has a value in the Suggested Retail Price. During this process item number is either found or created. 2. The function tries to find a record in the Vendor Sales Price Margin table.

the new sales price is then calculated by multiplying the Vendor Purchase Price from the Item Import Journal Line with the Purchase Price Factor from the Vendor Sales Price Margin record. Not zero and Zero can be used. Division Code. Business Code. the following happens:    The function tries to find a record in the Vendor Sales Price Margin table.Manual Check the Suggested Retail Price If the sales price has not yet been found and the Suggested Retail Price field is filled out in the Item Import Journal. the following happens:  The system finds the new sales price by multiplying the Suggested Retail Price from the Item Import Journal line with the Fixed Exchange Rate from the Item Import Vendor Setup. Not blank or Blank can be used.. If such a record does not exist. it tries again without the Retail department Code. Page 127 . then without the Retail group Code. If the Option in the Check for column is Constant or One of. Retail group Code and the Retail department Code. If a selected field in the item import table is code or text. Check the Vendor Sales Price Margin Using the Vendor Purchase Price If the sales price has not yet been found and the Vendor Purchase Price is filled out in the Item Import Journal. If the selected field is numeric. value must be specified. It uses the Vendor No. you select the Mandatory check setup form to set up a mandatory check for the journal. This is then multiplied with the Fixed Exchange Rate from the Item Import Vendor Setup table. then without the Business Code. The field called Check for is an option field and all the options are shown. Mandatory Check Setup Under the Functions button on the Item import journal. If a record was found in the Vendor Sales Price Margin table using this method. List of fields in the item import journal lines can be defined in the Mandatory check setup. then without the Division Code.

An infolog is displayed if not all the conditions in the mandatory setup are met. If an error is found during error checking the line is marked with a red flag and an error description is written to Log tab. Error Check This menu option allows the user to check the current journal for errors.Microsoft Dynamics® AX for Retail Training Manual The same mandatory check setup applies for all lines in the item import journal. it is good practice to check the items using the FUNCTIONS >ERROR CHECK button. In the log tab one line is written for each error detected in the line: The same error checking facility can be accessed from the Retail item form under the Functions button. After an item is created. Firstly the fields to be checked are chosen in the Mandatory check setup form and then the error check is called. The entire journal is checked for errors at a time. Recalculate Salesprice This function recalculates the sales price in all lines in the journal using the steps described above. Error checking is automatically called after data has been transferred into the import journal and also every time an import line is updated in the journal. The error check routine is automatically run for the journal after the import and also if any field is modified in the import journal. When the line is error free the error description is cleared and the line is unmarked and can be created in the Item Table (Invent table). Page 128 . For convenience there is a filter which can be used to display error lines only or all lines. If an error is detected an infolog window is displayed listing all errors.

This is a delicate and error prone process so it is important to follow the criteria at each stage. Conclusion Item import is guideline for importing items from vendors and provides detailed tables for all input and actions required at each stage of the procedure. Bar code is created if it is not found. when importing items. 2. The Error check routine is run for the journal. Error lines are skipped from the posting process. Lab 10. 3. certain validations must take place. Purchase and sales location is created if not found. A form is displayed which allows the user post all items or only selected items from the item journal. 4. the journal is marked as having been posted. 5. 1. Color.Manual Delete Lines This function deletes all lines from the journal. 6. Microsoft Dynamics AX for Retail is used to check for the following:  Blank  Not blank  Zero  Not Zero  Constant  One of Now you need to create a mandatory setup for item number “0008”.1 Item validation rules for item importer Scenario At Adventure works. Item table is checked for the item number – if it is not found it is created. The Processing of an Item Journal Line is done in the Following Steps: 1. If the vendor’s item number is not found in the external item number table it is created. size and style are created if not found. Posting a Journal When all the lines in the journal are error free and the sales price (unit price) is correct the journal can be processed. This is done by selecting the Post journal menu item. When all lines of the Journal have been processed. Setup the following mandatory setup for the item: Page 129 .

In the Retail items form click Functions > Check item b. a. Close the Mandatory check setup form 2. b. In the Retail items form Click Setup tab c. Check the item.Microsoft Dynamics® AX for Retail Training Manual a. Retail headquarters > Common forms > Retail items Select item 0008 Click Functions > Mandatory check setup In the Field number dropdown select NetWeight e. Verify that the validation fails 3. Insert a net weight of 3 and re-run the validation. a. f. Set Net weight field to 3 d. Close the infolog b. Click Functions > Check item The validation for the imported files is used in item/order import feature. c. Net weight must not be zero. d. found under: Retail Headquarters > Periodic > Item/Order creation > Item import journal Page 130 .

Manual Test Your Knowledge  Item Import Question What inserts/updates does the Item import process? ________________ ( ) a. The line is flagged ( ) c. infocodes. name at least four: __________________________________________________________________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Page 131 . bar codes and variants ( ) c. More than one vendor has to be specified Question What happens when an error is found in lines after importing an item file form a vendor ___________________ ( ) a. bar codes and variants ( ) b. Inserts/updates Item table. Vendor has to be specified ( ) b. Not possible to continue Question Posting a journal the processing of an Item Journal Line is done in six steps mending errors and creating missing info. special offers and periodic offers Question What is needed to import Item data into a valid Item import journal from a vendor? ____________ ( ) a. Inserts/updates Item table. sales prices. purchase prices. Nothing ( ) b. purchase prices. Inserts/updates Item table. sales prices.

additional lines are automatically created using the size/color/style for each variant of the item. Size. configuration and style curve to decide the weight of each variant of items with variants and use this information for most effective replenishment. Item package Sometimes the items need to be ordered in a certain combination of thereof or as a set of particular variants. Before creating the purchase order with lines based on size/color/style curve the weight of size/color/style and combinations has to be specified. It defines the internal weight of each variant in respect to quantity. First a purchase order is created with purchase lines using the sum-tab in the purchase order form.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 11: REPLENISHMENT Objectives After completing this chapter. The line quantity is based on the calculation using the replenishment rules. Further when filling in purchase order lines you can use a function Create lines from package to populate the lines of the purchase order with the contents of the package.replenishment curve is used when Items are distributed automatically to stores. color and Style Curve The size/color/style curve is linked to an item with variants. When a line is created in this way. Introduction The location . To speed up the entry of purchase orders you can define an item package. that is the most popular or common variant has the highest weight.in this context the same as warehouse . Learn the basic replenishment and cross docking rules and their priorities over other rules. color. Page 132 . the combination of the location replenishment curve and the size/color/style curve is used to determine the quantity that is allocated to each location or store. Use Buyers push in the different ways available. you will:    Use Size. This is done in a two-step process. If the item that needs to be distributed has variants. The second step is to go through the cross docking form and allocate the quantity to be distributed to the stores using location weight or replenishment rules.

30 pieces of variant with size 34 and 40 pieces of variant with size 32. size and style group lines and get inherited to the corresponding inventory dimension values on the item. 4 pieces of M. variant S should have the value 1. Size and Style Group lines: Click RETAIL HEADQUARTERS>SETUP>ITEM>COLOR GROUP | SIZE GROUP | STYLES GROUP. For each size value of S sold. size and style. the aim is to sell 2 pieces of M. variant L 4 and variant XL 3 in the Total Weight field. size or style defined on the item: RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>COLOR | SIZE | STYLE The default weight on the individual item can be overwritten at will. Purchase Order Using Color/Size/Style Curve The size/color/style curve can be used to suggest order quantity of item variants. If he or she enters a quantity here for the item for example 200 units the system automatically creates purchase lines for each variant. M. variant M value 2. Page 133 . 20 pieces of variant with size 36. To represent this as a size/color/style curve. For a particular item it will create 10 pieces of variant with size 38. When an item combination is created for each Item: RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>ITEM DIMENSION COMBINATION. 3 pieces of L and 1 piece of XL. A regular purchase for a vendor is created. the weight is initialized from the weights defined for color. To Set the Weight of the Color.Manual Weights are set on color. The total weight for a variant is the multiple of the inventory dimension weights. The user can create a regular purchase line but if he or she wants to split it up by variants using the size/color/style curve he or she goes to the sum-tab in the purchase order lines. L and XL. All weight values can be overwritten to change the total weight of the item combination: Example: A shirt has Size dimension with 4 values: S. These weights are used to initialize the weight field for color.

When the value of relation is changed all lines are automatically recalculated.  Right click “Go To The Main Table”. DFD Replenishment rules can be set on the retail group:  RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY.  Replenishment rules are set on the General tab. When this is done the percentage for each group/location is calculated and displayed and all lines are recalculated. All locations marked Store will appear in the Cross docking and Buyers push forms.  Right click “Go To The Main Table”. When the necessary replenishment groups have been created the groups are connected to a warehouse by going to INVENTORY MANAGEMENT>SETUP>INVENTORY BREAKDOWN>WAREHOUSES. A weight for the location can be entered for each location and this weight is used when calculating the distribution of quantity between different locations. If Group is selected as the relation type the Relation field will show a list of replenishment groups. Page 134 . the next step is to select the relation Type. The button Warehouses in the Replenishment groups form opens the Warehouse form with all warehouses which have this replenishment group selected displayed in the grid. The replenishment rule lines can be either of type group or location. Replenishment rules can be set on retail department:  RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. Otherwise if Location is selected the Relation field is showing a list of locations/warehouses. Replenishment groups are created as required.Microsoft Dynamics® AX for Retail Training Manual Location Replenishment Groups Location replenishment groups and rules are set up by going to RETAIL HEADQUARTERS>SETUP>REPLENISHMENT. If a location has been selected the weight of that location is set in default weight but if a group is selected the sum of all locations containing that group is set in default weight. locate the RETAIL DEPARTMENT on the hierarchy. When this is done fields Default weight and Default percent are automatically initialized and all lines are recalculated accordingly. If a warehouse is of type store (is to be used as a store in the replenishment) then the field Store must be checked on the General tab. When a Group or Location is selected in the Type column. The default values can be overridden by manually setting the value in the field weight. Replenishment Rules The Replenishment rules form contains a header section and a lines section. locate the RETAIL GROUP on the hierarchy.

To have the quantity calculated automatically by using either replenishment rules. A value can be entered manually for each line or the Update lines function can be used.Manual  Replenishment rules are set on the General tab. Cross Docking With cross docking the user can choose to distribute items from the warehouse specified in the purchase order lines directly to stores via a transfer order. The form displays each purchase line from the purchase order with the purchase quantity and the quantity that has been set for cross docking. One transfer order gets created for each warehouse. Page 135 . select a purchase order. It is possible to view the transfer order by clicking the Transfer order button. The Purchase order form has a Simple/Advanced option set by a right panel button so make sure you are in the Advanced view. location weight or fixed quantity. click FUNCTIONS>CROSS DOCKING. The main cross docking form is accessible from the purchase order form HEADQUARTERS>PERIODIC>REPLENISHMENT>PURCHASE ORDER. The locations grid lists all warehouses that are marked as Stores along with the quantity set for cross docking for each warehouse. click the Update lines button and the form below will be displayed.

  If the purchase order being cross docked has a service category defined and the service category has a replenishment rule defined then that replenishment rule is used. An alternative way to start the cross docking process is to select Create cross docking under the Functions button on the Purchase order form (FUNCTIONS > CREATE CROSS DOCKING).Microsoft Dynamics® AX for Retail Training Manual Here it is possible to choose to have the calculation work on all the lines in the purchase order. By making changes either here or on the cross docking form the journals are automatically updated. This is done by clicking on Select all lines. Page 136 . Cross Docking Using the Replenishment Rules When using the Replenishment rules the items will be distributed to the locations defined in the appropriate replenishment rule and quantity divided according to the setup on the replenishment rule. only the lines for the selected item and it´s variants or only the line for the selected variant. Item and Variants or Item and current variant. From there the user can select to calculate the lines and create the transfer orders. It is also possible to select which locations are to be distributed to by filling out the Replenishment group filter or the Locations filter. This will call the Update lines form directly and initialize the location field with the value set in the location field on the Retail-tab on the purchase header. If the replenishment rule is not found in the service category then the system will check for a replenishment rule defined on the retail group or retail department for the items.

The Service category field for the vendor is located in the Replenishment field group on the Retail-tab on the Vendor form. In this form a service category can be defined. Cross Docking from Planned Purchase Orders Orders created from planned purchase orders in the Master Planning system can be cross docked directly using the cross docking functionality. If an item is being purchased.Manual Cross docking Using Location Weight When using the Location Weight the items quantities will be distributed based on the weights set up for the warehouses being distributed to. The Local delivery date is the number of days added to account for the time to transfer the items from the main warehouse to the store. for example to the location Store1 then this location is set on the location field in the purchase header and subsequently used when the cross docking is performed. In order to do this a Service Category has to be set up for the vendor which is being purchased from. The dates are displayed and can be overwritten on the Retail tab in Purchase Order form. Page 137 . Posting Cross Docking When a purchase order or a packing slip is posted and the field Post journals when invoicing purchase on the Posting tab of Retail Headquarters parameters form is checked all related journals will also be posted. The Sales date is the number of days added from the item arrives in the store until it can be sold in the store. Cross Docking using Fixed Quantity for All When using the Fixed quantity for all the item quantities will be distributed equally amongst all the applicable locations. If a Cross docking warehouse is defined for a service category an automatic cross docking operation is performed when firming a planned order from the master planning system. If the cross docking warehouse is the same as being used for the planned purchase no cross docking is performed. Service Category Setup The service category form can be accessed under RETAIL HEADQUARTERS>SETUP>REPLENISHMENT>SERVICE CATEGORY.

The quantity to distribute is either entered manually or calculated automatically using the same methods as in cross docking. In the locations-grid all warehouses marked as stores are displayed. Page 138 . Buyers Push Form The Buyer push form can be accessed from the Retail Items form under FUNCTIONS> BUYERS PUSH and from RETAIL HEADQUARTERS>PERIODIC>REPLENISHMENT>BUYERS PUSH.Microsoft Dynamics® AX for Retail Training Manual Buyers Push The buyer’s push is used to distribute items from a warehouse to the stores. The quantity on hand for the selected warehouse is displayed in the grid along with the quantity set for distribution. Buyers Push from Item When this form is entered lines will be displayed for each variant that the item has and the location field will be initialized from the default warehouse for purchases.

Page 139 . When the transfer orders have been created they can be accessed from the Transfer order button on the Buyer´s push form.Manual The quantity for distribution to each store can either be entered manually or through the Update lines feature which works the same way as in the cross docking process. Unlike in the cross docking the transfer journal is not created until the Create transfer button is pushed. When an item is created one line for each variant is automatically created. Lines can then be deleted at will. Then a separate transfer order is created for each location with a journal line for each variant specified in the buyers push lines. Buyers Push from Menu When the buyers push form is entered from RETAIL HEADQUARTERS > PERIODIC > REPLENISHMENT >BUYERS PUSH the form contains a header grid. Here buyers push with many different items can be created. When the transfer orders have been created they can be accessed from the Transfer order button on the Buyer´s push form.

click Sum tab g. d.Microsoft Dynamics® AX for Retail Training Manual Conclusion Replenishment rules are useful and necessary to keep your stores and warehouses in order. Click OK f. In the lower pane. Click the New icon. Select Vendor 000001_045 e. Step by Step . the procurement manager needs to quickly place a purchase order for a thousand of men's sneakers. Retail headquarters > Periodic > Replenishment > Purchase order b. He wants to make sure that the correct sizes are ordered. Click the New icon. Click Lines tab The system has broken down the total quantity of 1000 down to each individual variant: Page 140 . Create a new Purchase order a. Set Quantity to 1000 j.Quick purchase order creation with a breakdown per size 1.1 – Replenishment – Curves and Cross Docking Scenario 1 Chris. Click Advanced button c. Set Item number field to 0159 i. h. setting the accurate replenishment rules and cross docking as well as using the buyers push in correct way. Lab 11. Set Unit price to 2 k. as determined in the size group. by using tools as the size/color/style curve for variants. The tools Retail Headquarters provides makes it easier to master this often complicated task.

Create cross docking 1. In Distribution radio button group. select Replenishment rules e. Create a cross docking a. Set Quantity to distribute field to 1000 d. Close the infolog Page 141 . Step by Step . In the upper pane click button Functions > Create cross docking c. Chris wants to create a set of transfer orders to different stores. Click OK f. according to existing replenishment rules. Open the previously created purchase order b.Manual Scenario 2 In anticipation of the delivery of a thousand pairs of men's sneakers ordered above.

in the upper pane click button Functions > Cross docking b. Close the Planned cross docking form 3. Processing cross docking a. Enter all in the Packing slip number field Page 142 . In the same purchase order. In the same purchase order click Posting > Packing slip b.Microsoft Dynamics® AX for Retail Training Manual 2. View cross docking a.

Page 143 .Manual c. size and style group lines? _________________________ ( ) a. Test Your Knowledge  Replenishment Question Which variants have the highest weight in the size/color/style curve as described here: The combination weigh is made up from the multiple of color. The most popular or common variant. Click OK Now the system has automatically created transfer orders to the stores to distribute the ordered quantity.

Buyers push is used when a buyer wants to control the orders. Buyers push with many different items (one line for each item) can be created when you use Buyers push from Menu but lines will be displayed for each variant that the item has when you use Buyers push from Item. Buyers push with many different items (one line for each item) can be created when you use Buyers push from Item but lines will be displayed for each variant that the item has when you use Buyers push from Menu. ( ) c. not for items. ( ) b. Page 144 . Question In which cases are Replenishment rules used and when is Cross docking using Fixed quantity for all the better option? _______________________________________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ __________________________ Question What is the Buyers push used for? _________________________ ( ) a. Question How is Buyers push from Menu different from Buyers push from Item? _________________________ ( ) a. Buyers push from Menu is only used for whole menus.Microsoft Dynamics® AX for Retail Training Manual ( ) b. The least popular or common variant. ( ) b. Buyers push is used to distribute items from a warehouse to the stores. an example is if he or she wants to decide what is purchased and kept in a warehouse.

In this case the data distribution helps by reducing the amount of data that needs to be sent to each store.  Use data distribution groups in Microsoft Dynamics AX for Retail Introduction The ability to select which data is sent to which locations is one of the key abilities of Microsoft Dynamics AX for Retail. The distribution of data can be configured in detail – even down to individual records. Data Distribution Basics The Table Distribution setup window is where the core configuration is made. A good example is if prices are not the same between stores and stores should not see each other’s prices. using table distribution from tables to the specific locations. If the network infrastructure is not able to handle the amount of data that is sent to each store without some sort of filtering. In practice there are two main reasons why retailers use this feature: If data should be available selectively in each database. To access the Table distribution form: RETAIL SCHEDULER >SETUP >TABLE DISTRIBUTION. you will learn how to:  Transfer data. This allows the retailer to select exactly which data will be sent to each location. In this window the hierarchy that is used to select how the data is distributed is created. For a tree view the Tree control checkbox must be checked: Page 145 .Manual CHAPTER 12: TABLE DISTRIBUTION Objectives After completing this chapter.

Page 146 . Retail AX includes a logging mechanism that makes it possible to keep track of which records in the database have changed. the system will distribute the table to all locations. They are created each time you modify a table that is used by Retail AX. In order to create Actions you need to run a conversion routine that converts Preactions to Actions. So in addition to the information from the Preaction now it is also known where to send the actual record. There are two types of actions in the system – Preactions and Actions. The Preactions tell us which records have changed. This is a very useful feature since it allows us to send only changed records to the destination locations – instead of the whole table. So what does the distribution mechanism control then? The distribution mechanism controls how Actions are created in the systems. which user changed the record. But what happens if no rules are specified? In the case of no rules being specified in the Table Distribution setup window the system assumes that all data should be sent to all locations. This field tells us how the record should be distributed. Preactions are a subset of the Actions. Just note that the contents of the table will not magically appear in the destination database. You can also think of this window as a list of rules which determine how the data is distributed. the actual replication of the table is a different matter which is not covered here. the purpose of the Table Distribution setup is to create a hierarchy which is used to distribute data to the different locations. Preactions are the default logging mechanism in the system. In order for that to happen you have to create a replication job for the table in question. the time and date when the change took place and so on. Note that this only refers to the distribution.Microsoft Dynamics® AX for Retail Training Manual As stated above. The Actions contain one additional field which is the Location Group Filter. This means in short that if you do not specify how a table should be distributed. This conversion can be scheduled to happen automatically but it is also possible to run it manually.

This group sees to it that all stores are automatically added to the distribution system. The group can have one or more subgroups. Once the mail group has been created we can assign recipients to it. Data Distribution Members A data distribution member is directly linked to the distribution locations. but instead of assigning recipients we assign stores. but for a group of stores. By grouping stores we make the task of assigning Data Distribution to records easier. The Default Group option can be assigned to one subgroup under each distribution group and will contain a list of all members that have been assigned to the distribution Group. This list allows records to be sent to all receivers in the system. Page 147 . The subgroup can have one or more members. since we do not have to specify the Data Distribution for each store. Data Distribution Groups Data Distribution Groups A data distribution group consists of a group and a subgroup. There are two options that are available for the distribution groups. Data Distribution Subgroups A data distribution subgroup is the second level in the distribution groups. There are three options that are available for the distribution subgroups. The NoFilter option is directly linked to the distribution group NoFilter option and as stated above will contain all Members in the Distribution Groups. The user is able to manipulate this list. The DefaultGroup option is used in defining the default Group that will be used to initiate a newly created stores distribution group. The same goes for distribution groups.Manual Data Distribution Groups in Retail AX Data Distribution Group Basics Data Distribution groups are mainly used to group the distribution locations of stores together. Only one distribution group may be assigned this option. Data Distribution groups are similar to mail groups. The NoFilter option is used in defining the Member list For ALL distribution groups and ALL distribution subgroups. by adding or removing distribution location. The GroupsDistributionLocation option indicates that the subgroup was auto generated from the Distribution Location and will also contain a member marked as DistributionLocation.

Retail Stores When creating a store it will inherit the distribution groups marked with default group. For example we might have a Data Distribution Hierarchy that is structured around the retail store. This will result in the creation of a distribution location and it will receive the distribution group from the store resulting in the creation of subgroup/member and distribution list entry. the sub locations allow us to specify all the POS terminals for our store which means that they will receive exactly the same data as the store itself but will not need to be a part of the distribution hierarchy structure. Please refer to the Data Distribution Configuration Quick Guide for more information. Page 148 . Please refer to the user manual for more information. The ability to specify sub locations for a specific Distribution Location allows us to include additional locations within a single Distribution Locations distribution structure.Microsoft Dynamics® AX for Retail Training Manual Data Distribution Locations A distribution location can be manually created by the user or auto generated by the creation of both Stores and POS Terminals and can be viewed as a location with its own database and it is here where the user will configure the database connection. You can access the Stores window by clicking RETAIL HEADQUARTERS>SETUP>STORES>STORES. Distribution Locations have distribution groups and if set will result in the automatic creation of a subgroup and member for the specified location and in turn will receive an entry in the Distribution List. The Stores form will appear.

You can access the automatically created Distribution Location window by clicking SETUP>DISTRIBUTION LOCATION. The Distribution Location form will appear. The distribution location for this store has been created automatically by the system.Manual Here we can see that store S0001 has been created and the Distribution group initiated with the Data Distribution Groups “default group”. Page 149 .

with the distribution group initiated to that specified on the store. Page 150 . Then you can finally access the Data Distribution Members window by clicking Member list. The Distribution Subgroup form will appear. The Distribution Groups form will appear. The Distribution Members form will appear. You can access the Distribution Group window by clicking RETAIL SCHEDULER>SETUP DISTRUBTION GROUPS. Then you can access the Data Distribution Subgroup window by clicking GROUP>SUBGROUPS. This means that a Data Distribution Subgroup and Member have been created for the Distribution Location.Microsoft Dynamics® AX for Retail Training Manual Here we can see that the distribution location has been created.

The Distribution List window appears.Manual You will notice that the Distribution Group entry STORES is marked as a Default group. In addition to the automatic creation of the Distribution Subgroup and Member the Distribution Location record receives a Distribution List entry for the newly created Subgroup and Member. The POS Terminal form will appear. You can access the Distribution List window by selecting the Distribution Location record and clicking SETUP>LOCATION DISTRIBUTION. Here we can see that the Distribution Locations Distribution Group and the auto generated Distribution Subgroup have been set in the Distribution List entry. Retail Terminals You can access the POS Terminals window by clicking RETAIL HEADQUARTERS>SETUP>STORES>POS TERMINALS. Page 151 . then the Distribution Subgroup entry S0001 marked as Group is dist location and finally You can see that the Distribution Member entry S0001.

Here we can see that terminal 0410 has been created and assigned to store S0004. The Distribution Location form will appear. Page 152 . The distribution location for this terminal has been created automatically by the system. You can access the automatically created Distribution Location form by clicking RETAIL SCHEDULER>DISTRIBUTION LOCATIONS. only filed definitions. or only receipt header/footer.Microsoft Dynamics® AX for Retail Training Manual The form contains various copy functions that allow you to copy the whole pos.

Configuring Table Distribution First it is useful to revisit the first Table Distribution setup form shown earlier. The Retail Scheduler Parameters form will appear.Manual Scheduler Parameters You can access the scheduler parameters window by clicking RETAIL SCHEDULER>SETUP>PARAMETERS. Page 153 . You can specify how long the messages and logs will be kept on the Data deletion tab.

below that there is the Assortment (RBOAssortmentItemList) table and below the Assortment table a number of tables related to items in general. we only need to look through the Table distribution setup in order Page 154 . For each table included in the table distribution. Note that the top node is DRMDistributionLocation (each store is a distribution location) and the Distribution type is set to By distribution groups But what does this mean? This hierarchy tells us how Actions will be created when converting Preactions to Actions. below that is the Store Group (RBOStoreGroup). depending on the selection of items in the stores. You also define the parent-child relationships for the tables in the table distribution. The Item table might have a more selective data distribution. Since the only additional information contained in the Action is how the record should be distributed. the Product Posting Group table should be distributed to all distribution locations. Here the hierarchy with the Store (RBOStoreTable) table at the top is shown.Microsoft Dynamics® AX for Retail Training Manual Table distribution is the hierarchical distribution scheme for the head-office database. The decision on how to distribute the data in a table depends on the purpose of the table. For example. The level below the Store is the Store Group Members (RBOStoreGroupTrans) table. you specify the type of distribution that occurs.

Step by Step . And remember that if no entry for the table in question is found in the Table distribution setup we simply send it to all locations. Peter needs to set up a trade agreement. On the right side of the window on the General tab you will see numerous fields. These fields are used to generate actions on tables that are below the table in the hierarchy. a. This data is stored in a table called Distribution List and is available for most tables in Retail AX – more on that later. active only for store 10. What this does is that during the conversion of Preactions to Actions the system will also generate actions for each table lower in the hierarchy. There are a few fields here that are of interest. Scenario – Distribute the new item only to store 10 Peter. In order for tables to be linked they need to have some sort of relation. Determine how prices are distributed. During the conversion process the system looks up all entries of the Trade Agreement table and by looking at the figure above we can see that there are two entries. it is possible to create multiple relations between two tables. Lab 12. You will notice that the first entry is linked to the root node Price Group (PriceDiscGroup). Before we continue we need to take a look at how the tables in the hierarchy are linked together. But since we want to distribute the trade agreement selectively we need to convert the Trade Agreement Preaction to an Action. because nearby competing store offers a discount for the same item. We also see that the second Trade Agreement table is as top node. notably the Linked actions on insert. The Assortment (RBOAssortmentItemList) table can be linked to the Store Group Member (RBOStoreGroupTrans) table via the Store Id field which is common to both tables. for item 0093. Linked actions on update and Linked actions on delete. So what happens if we change a table. the marketing manager for Adventure works decides to change a price in store 10 only.1 – Store-specific price change.Store-specific price definition 1. Once we have climbed to the top of the hierarchy we expect to find information on how the table should be distributed. What this means is that Trade Agreements assigned to customers or price groups are sent to all stores but Trade Agreements with Account Code All will be distributed to the specified locations. say the Trade Agreement (PriceDiscTable) table? First of all we get a Preaction telling us exactly which record in the Trade Agreement table has changed. Select Tree control checkbox Page 155 . The Store Group Member table can be linked to the Store Group (RBOStoreGroup) table via the Group Id which is common to both tables. Retail scheduler> Setup > Table distribution b.Manual to figure that out. For the default configuration PriceDiscGroup is set to All distribution locations and PriceDiscTable is set to By distribution groups. signifying a price.

Close Table distribution form 2. Click the New icon e. Select a store-specific price record a. Set Price field to 25 g. Select item 0093 c. In the Account code field select All f. Click Setup > Groups to distribute to h.Microsoft Dynamics® AX for Retail Training Manual c. Create the following record Page 156 . > Sales price d. Click the New icon i. Retail Headquarters > Common forms > Retail items b. Click Trade agrmt. What does By distribution groups value mean? __________________________________________________________ d.

Close the Retail items form 3. Why did the change in PriceDiscTable create a Preaction? _______________________________________________ e. h. Investigate Preactions and create actions a. Close Price (sales) form l. Retail scheduler > Periodic > Actions > Preactions b. Sort the Preactions by number c. Close Preactions form Retail scheduler > Periodic > Actions > Create actions Retail scheduler > Periodic > Actions Sort the actions by actions number Page 157 . Close Groups to distribute form k. f. Verify that the last line is from PriceDiscTable d.Manual j. g.

Add item 0093 to sales transaction c. Replicate the changes. using A-1040 job a. Log into POS b. Select job A-1040 c. Validate the price on POS a.00 i. Retail Scheduler > Common forms > Scheduler jobs b. Close Actions form 4. Page 158 . Click Yes 5. Verify that the price excluding sales tax is 25.Microsoft Dynamics® AX for Retail Training Manual Validate that there is an action with PriceDiscTable and location filter 003±S0010 j. Click Functions > Run retail scheduler job directly d.

which user changed the records. Which records have changes. Question Can a group have more than one subgroup? ( ) a. It depends on how the system is configured. This will result in the creation of a distribution location and it will receive the distribution group from the store resulting in the creation of subgroup/member and distribution list entry. No ( ) c. ( ) b. What Actions to use ( ) b. which user changed the records but nothing more. Question When creating a store. You have to set distribution groups manually unless you have chosen the Automatically set up distribution group option. Yes. ( ) b. ( ) b. which of this is correct on distribution groups? ( ) a. That no data will be sent until it has been defined where it should go. The store will inherit the distribution groups marked with default group. Page 159 . You can find a field where you will set distribution groups and create a subgroup/member. Question What do Preactions tell you? ________________ ( ) a. the time and date when the change took place and any other information on the records changed that are available. ( ) c. Which records have changes. That all data should be sent to all locations.Manual Test Your Knowledge  Table Distribution Question In case of no rules being specified in the Table Distribution setup window what does the system assume? ___________ ( ) a.

Manage pricing rules 4.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 13: COMMERCE SERVICES Objective After completing this chapter. shipments. there are three main setup steps: 1. It uploads data. marketing. Initial setup by IT administrators 2. Manage orders 3. there are four main tasks in using Commerce Services: 1. and operations staff who will use Commerce Services. For IT administrators. Synchronize data 2. trade agreement pricing. Upload inventory data For the sales. tax codes. It also downloads new data. such as orders. system integrators. and consultants. you will get a basic understanding of: o How to set up the Commerce Services o How to use the Commerce Services Introduction Commerce Services Connector enables data exchange between Microsoft Dynamics AX and Commerce Services to support e-commerce. Configuration 3. from Commerce Services to Microsoft Dynamics AX. Manage taxes Setting up Commerce Service Page 160 . such as inventory items. and so on from Microsoft Dynamics AX to Commerce Services.

Click Setup Account Online. The options include: o o Item – Select a single item to upload. Configuration Click RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > CONFIGURATION. Use the online item list to select the items to upload to Commerce Services. A one-time customer uses the one-time Customer template in Microsoft Dynamics AX. Order preferences The selected Terms of delivery are applied to downloaded orders. Special group – Select a special group to upload. Upload inventory data Click RETAIL HEADQUARTERS > ITEMS > COMMERCE SERVICES> ONLINE ITEM LIST. 2. Specify the following settings. The order created from an online store will use the selected site and warehouse and include the necessary inventory updates. Page 161 . A new customer creates a new customer belonging to the specified customer group. o   3. The type of customer can be one-time or new. and follow the instructions to complete the setup. o Item preferences Warehouse and site selections determine the warehouse or site on the downloaded sales orders. Initial setup Click RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > ACCOUNT SETUP.Manual      1. Enter your windows live ID and password.

Manage taxes Most of the features mentioned above can be accessed via RETAIL HEADQUARTERS > ITEMS. All – All items are uploaded. Manage orders 3. Manage pricing rules 4. Only sites and warehouses can be specified as mandatory. Items with units of measure that are consistent across purchase and sale are supported. Not Supported: Unit conversion is not currently supported. This is specific to retail. Variant data (with a maximum of five dimensions) can be synchronized as required. Item deletion can be performed via upload running the job for complete data synchronization. Supported: All storage dimensions are supported. This is specific to retail. The quantity on hand reflects all sites and warehouses. Page 162 . Retail department – All items belonging to the retail department are uploaded. Using Commerce Service There are four main tasks in using Commerce Services: 1. then click on the Commerce Service button on the ribbon.Microsoft Dynamics® AX for Retail Training Manual o o o Retail group – Select a single retail group to upload. Synchronize data 2. All items belonging to the group are uploaded. Note Items removed from the online item list will not be explicitly deleted from Commerce Services.

and dimension groups. 1. such as tax codes. and order status. specify the following: Page 163 . such as shipping options. six jobs can be set up to automatically synchronize data: 1) Commerce Services inventory synchronization 2) Commerce Services trade agreement synchronization 3) Commerce Services online order upload 4) Commerce Services online order download 5) Commerce Services configuration upload 6) Commerce Services configuration download Manage orders Online orders are created in Commerce Services and downloaded to Microsoft Dynamics AX. Go to RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > PRICING. Go to RETAIL HEADQUARTERS > ITEMS > COMMERCE SERVICES > SYNCHRONIZE: 1.  Confirmed  Shipped  Partially Shipped Manage pricing rules You can setup pricing rules In Microsoft Dynamics AX for Retail corresponding to specific online stores. dimensions. Synchronize items: items and related data. updating or inserting new data in Commerce Services.Manual Synchronize data Commerce Services provides four types of synchronization either on demand or via batch jobs. Automatic scheduled synchronization is recommended for periodic synchronization. Automatic scheduled synchronization After the initial synchronization. pricing rules. 2. Go to ACCOUNTS RECEIVABLE > SALES ORDERS to view the orders. Order status can be one of the following:  Open. shipments. For every online store that the company is signed up for. Go to BASIC > INQUIRIES > BATCH JOBS to view batch jobs: 3.the batch job. then uploaded to Commerce Services. Set up pricing rules applicable to the online store only here. Upload these pricing rules to Commerce Services to calculate the final price of items based on the uploaded set of pricing rules. all updates to the order are made from within Microsoft Dynamics AX for Retail. “Commerce Services complete data synchronization” synchronizes all data. Synchronize orders: orders and related data. 4. Once an order is downloaded. Synchronize all data . 2.

a) True b) False Question What can you use Commerce Service for? a) Synchronize data b) Manage orders c) Manage pricing rules d) Manage taxes e) All of the above Page 164 . Test Your Knowledge – Commerce Services Question Items removed from the online item list will be deleted from the Commerce Services. and item-specific tax codes from Microsoft Dynamics AX are uploaded to Commerce Services.Microsoft Dynamics® AX for Retail Training Manual     Price Group Line discount Multi-line discount Total discount Manage sales tax Tax codes. based on that tax group. tax groups. An order downloaded to Microsoft Dynamics AX contains a reference to the tax group that was applied in Commerce Services and is then recomputed by Microsoft Dynamics AX.

and staff are performing best. you will:  Be able to view online analysis (inquiries)  Know where to access batch reports Introduction Retail Headquarters provides online analysis called inquiries and reports. You can also use this feature to look up previous Z reports. 1. sales by item and store can be displayed in graphical format. Click RETAIL HEADQUARTERS > COMMON FORMS > POS BATCHES. The following inquiries are available in the Retail Headquarters module:  POS batches and Z reports  Posted statements  Transactions  Retail sales  Credit vouchers  Loyalty cards  X reports  All discounts You can also access inquiries by going to HEADQUARTERS > INQUIRIES.Manual CHAPTER 14: REPORTS Objectives After completing this chapter. View POS batches and Z reports You can use the POS batches form to look up the closed batches that have replicated from the store to the head office. Doing this might help you to determine why certain batches did not post during statement posting. Page 165 . You can also find additional sales reports on the Enterprise Portal. Batches have unique numbers and are associated with specific terminals. registers. which enables the analysis of the sales flow throughout the day. Transaction and statistics-level reporting can also be generated on a time basis. Retail Headquarters adds to your ability to extract accurate sales information by providing numerous statistical windows and reports that build on statistic tables. both of which support filtering and sorting. This can help to determine which items or variants are selling best and which stores. and transactions from the registers. In addition to this. item value entries. Inquiries Inquiries are available for most record types by clicking the Inquiries button in the form you are working in.

Microsoft Dynamics® AX for Retail Training Manual
2. Fill out the following fields to filter the list:     Store number Terminal number Batch from date Batch to date

3. To view details for a batch: select the batch and click the Details tab. 4. To view the Z report for a batch: select the batch, click FUNCTIONS > Z-REPORT. 5. To view the transactions included in a batch: select the batch, click Inquiry, and then click the transactions option.

View posted statements
Go to RETAIL HEADQUARTERS > INQUIRIES > POSTED STATEMENTS The Statements journal form displays a list of all posted statements and statement lines, with one statement line per tender type per register. You can navigate to a list of transactions associated with any statement or statement line, or to the vouchers included in the sales orders for each statement.   Click the column headers to sort the inquiry. Click the filter buttons in the toolbar to filter data based on any field in the header or line on the form. For example, filter the upper pane for a particular store, and then filter the lower pane by a particular terminal.

View transactions
You can view a list of transactions in either of the following ways: For all statements – go to RETAIL HEADQUARTERS > INQUIRIES > TRANSACTIONS. For a specific statement – on the Statement journal form, click Inquiries, and then click Transactions.    Click the filter buttons on the toolbar to turn the inquiry filters on an off. To filter the list by posted or unposted transactions, use the filter in the Entry status column. To view a linked sale, payment, or infocode transaction associated with any transaction, select the transaction, click Transactions, and then select an option.

View retail sales
Go to RETAIL HEADQUARTERS >INQUIRIES > RETAIL SALES. The Retail form displays a list of sales transactions that can be performed at a register. Retail Headquarters retrieves records based on the date range, time range, retail department, retail group, and item number.

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 You configure the parameters to view the transactions that you want, for example, to view only posted or open transactions. To view the on-hand availability of an item, the inventory transactions pertaining to the line, and lot inquiries, select an item, click Inventory, and then select an option.

View issued credit vouchers
Go to RETAIL HEADQUARTERS > INQUIRIES > CREDIT VOUCHERS. The Credit voucher table displays a list of transactions of credit vouchers, which can be filtered by issue date range and applied date range using the query groups provided on the form. If the credit voucher has been redeemed, (on the Applied tab) the Applied check box is selected, and the (Applied) Amount, Applied date, and Applied time columns are updated accordingly. Clicking the Print button to print a report containing the data displayed on the screen.

View loyalty cards and transactions
Go to Click RETAIL HEADQUARTERS > INQUIRIES > LOYALTY CARDS. The Loyalty cards form displays inquiries about issued loyalty cards and the transactions linked to them. The form displays issued card numbers in the upper pane and transactions related to each card in the lower pane.

View all discounts
Go to RETAIL HEADQUARTERS > INQUIRIES > ALL DISCOUNTS. The Discounts form displays details of all promotional offers created in Retail Headquarters. Select the Active discounts check box, to display only those offers that are currently applicable.

Reports
View the discount offer report
Go to Retail Headquarters > Reports > Discount offer. The Discount offer dialog box generates reports displaying the details of each discount offer, including the offer number and description, price group, and the starting date of the offer. Items covered in the offer are displayed with their on-hand quantity and pricing details.

View the end of life cycle report
Go to Retail Headquarters > Reports > End of life cycle. The End of life cycle report displays items that have a season code attached to them. A season is used to group items together for merchandising purposes. A season has a starting date and an ending date. Seasons are used to define item life cycles. This report displays the number of days left before the season ends or the end date of the season for each item.

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Lab 14.1 – Getting list of items which are about to get obsolete
Scenario – Track end of lifecycle items
Peter, the marketing manager, decides to implement season reporting in Adventure works. Peter needs to set up seasons and attach them to items. That will give him an ability to run the end of life cycle report.

Step by Step - Season creation and reporting
1. Create a new season. a. Retail headquarters > Setup > Item > Season b. Click the New icon. c. Create the following record

d. Close the Season form 2. Assign a season for an item a. Retail headquarters > Common forms > Retail items b. Select item 0159 c. Click Fashion tab d. In Season field, select 2011Spring e. Click the Save icon f. Click Yes to update the life from and to dates g. Close Retail items form 3. Run end of life reporting a. Retail headquarters > Reports > End of lifecycle b. Set Date from field to 1/1/2011 c. Click OK to run the report

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Test Your Knowledge – Reports
Question
How can you access Inquiries In Microsoft Dynamics AX for Retail? a) Via buttons on transactions b) Go to menu path HEADQUARTERS > INQUIRIES c) Both a & b

Question
Where can you find reports In Microsoft Dynamics AX for Retail? a) Inquiries In Microsoft Dynamics AX for Retail b) Reports at Retail Headquarters c) Enterprise Portal d) All of the above

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CHAPTER 15: ENTERPRISE PORTAL
Objectives
After completing this chapter, you will:  Learn how to set up Enterprise Portal profiles and users  Know how to map users to the appropriate reports  Be able to view reports at AX Enterprise Portal  Understand how to schedule batch jobs for EP reports

Introduction
Enterprise Portal allows role tailored access to back office functionality otherwise only available in Microsoft Dynamics AX for Retail desktop client. It is available not only at HQ on the intranet but also for external (internet) users. You can access key information and functionality at headquarters. In addition at the store you can view reports and statistics to measure your stores performance, shipment, customer services etc. Here are the steps to take to set up enterprise portal reports:  Import the retail user profiles from AOT  Map the user to the retail user profiles  Assign store to user for each retail user profile.  Schedule batch jobs for EP reports (as needed) For additional details, refer to the Enterprise Portal Retail User’s Guide.

Set up Enterprise Portal profiles and users
In order to use Enterprise Portal, you must first set up user profiles for the employees who will access Enterprise Portal. These profiles define each user's role and specify the store information that the user will have access to. Setting up Enterprise Portal profiles and users involves the following tasks:  Import the retail user profiles.  Add users to the retail user profiles.  Assign stores to the users for each retail profile. You can also view the Role Center for each profile.

Import the Retail User Profiles

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3. You can assign multiple stores to a user. 2. Click Administration > Setup > User profiles. Assign Stores to the Users for Each Retail profile When you assign a store to a user. 2. you must set up a Microsoft Dynamics AX user account for each employee who should have access to Enterprise Portal. Note: If you have imported user profiles previously. Select a retail user profile. 5. Press CTRL+N to add a store to the list. 2. however in most cases a user will likely to be assigned to one store. Retail Store Associate. Click Administration > Setup > User profiles. Select a retail user profile. Click Import. Assign Users to the Retail User profiles 1. and then click OK. Click Administration > Setup > User profiles. Select a user. Repeat step 4 for any other stores that this user should have access to. and then select the users that you want. 1. you allow the user to access information for that store in Enterprise Portal. and then click the Users tab. 3. and Retail Store Manager. and then click Assign Stores. Click Add User or Bulk Add User. you need to import only the three retail profiles: Retail Headquarters User. Repeat steps 2 and 3 for the other retail user profiles. Page 171 . 1. 3. and then select the store in the Store number field. and then click Import from AOT. 4. 4. Select the check boxes for the profiles that you want to import.Manual Before you can complete this procedure.

2. 2. Things to watch out during the setup of Enterprise Portal reports:  For the Enterprise Portal reports to work SQL Server Reporting Services must be installed and the batch server configuration must be completed.Microsoft Dynamics® AX for Retail Training Manual 6. Check Batch processing and fill in Batch group.  A batch job is not needed for the year-to-year sales data report. Click Recurrence to set the interval you would like to the jobs to run. 3. Click Administration > Setup > User profiles. Select the retail user profile that you want. In Retail Headquarters. you must set up the reporting batch jobs that are used to generate these reports. Repeat steps 2 through 5 for the other users assigned to the three retail profiles. Enterprise Portal Reports The following HQ reports are available on the Enterprise Portal:  Sales by hour  Sales by staff  Sales by item hierarchy  Sales performance  Year-to-year sales data These reports are updated by using the standard batch framework in Microsoft Dynamics AX. Click View Role Center. Page 172 . 1. Click the report scheduler job that you want to set up. View the Role Center for a Retail User Profile 1. Click Retail Headquarters > Setup > Reporting batch jobs.

Manual
 You can view the Enterprise Portal reports for each user profile by viewing the retail Role Centers from within Retail Headquarters. For more information, see Set up Enterprise Portals profiles and users.

Store Inventory at Enterprise Portal for Store
Stock count
Enterprise Portal can be used for both basic stock count initiated by a store or schedule stock count imitated at the head office. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Stock counts. Enterprise Portal displays a list of open and scheduled stock counts. 3. Click New to create a new stock count, or double-click an open or scheduled stock count. Enterprise Portal displays the Stock count form. 4. In the Reference number box, type a reference number for the stock count. 5. In the Store inventory ID box, type the store’s ID number. 6. In the Type box, select Stock count. 7. In the Worksheet mask box, select the worksheet mask for the stock count. 8. In the Staff box, select your name. 9. Do one of the following: o Scan an item. o Click Look up, and then select the item. o In the Item number or bar code box, type the item number. 10. In the Quantity box, type the item’s quantity. 11. If the item is a variant, select dimensions in the Size, Color, Style, and Configuration boxes, as necessary. 12. Click Add. 13. Repeat the previous steps for the items that you want to count. 14. When you have finished adding items to the stock count, click Submit to send the stock count to Retail Headquarters.

Receiving
You can receive inventory from a purchase order or incoming transfer order at the Enterprise Portal. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Receiving. Enterprise Portal displays a list of receiving documents. 3. Double-click the receiving document that you want. 4. The Order number box displays the number of the order. 5. The Store inventory ID box displays the store number. 6. In the Staff box, select a staff member. 7. Select an item listed on the order. 8. In the Quantity column, type the item’s quantity.

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9. Click Add. 10. Repeat the previous steps for the items that you want to receive. 11. When you have finished receiving items, click Submit to send the completed receiving document to Retail Headquarters.

Picking
You can use Enterprise Portal to complete outgoing transfer orders and pick merchandise for them. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Picking. Enterprise Portal displays a list of picking documents. 3. Double-click a picking document. Enterprise Portal displays the Picking form. 4. The Order number box displays the number of the transfer order. 5. In the Store inventory ID box, type the store’s ID number. 6. The Type box displays the type of order. 7. In the Staff box, select a staff member. 8. Select an item listed on the order. 9. In the Quantity box, type the item’s quantity. 10. Click Add. 11. Repeat steps 8 through 10 for the items that you want to pick. 12. When you have finished picking items for the transfer order, click Submit to send the picking document to Retail Headquarters.

Lab 15.1 – Setting Up an Art Gallery and Store
Scenario – receiving a purchase order at the store
Chris, the procurement manager creates a direct delivery purchase order for store 10. Herbert, the warehouse manager at adventure works needs to receive a purchase order, addressed for Store 10 via Enterprise portal.

Step by Step - Purchase order creation and receiving
1. Create a purchase order for store 10. a. Retail headquarters > Periodic > Replenishment > Purchase order b. Click the New icon c. Select 000001_045 in the Vendor account field, click OK to create the PO header d. Click Address tab e. Set field Warehouse to Store 10 f. Click the Save icon

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g. h. i. j. In the lower pane, set field Item number to 0001 Set Quantity to 100 Set Unit price to 5 Click the Save icon

k. Click Functions > Create store inventory document

l. Click OK m. Close the Purchase order form 2. Receive the purchase order at the store via Enterprise portal a. Launch Internet explorer. Store 10 portal should open.

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b. c. d. e.

Click Receiving link in the left navigation pane Select the purchase order that you've just created Click Actions > Edit receiving list Set Store Inventory ID to 1001

f.

Click OK

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g. Click the Store order number of the purchase order h. Set Received field to 100 i. Click the checkbox icon next to the Received field

j. Click Submit button k. Close Internet Explorer window 3. Process the receiving transaction in Retail inventory a. In Microsoft Dynamics AX for Retail: Retail store inventory > Inquiries > Import Log b. Click Functions > Process log c. Click OK d. Close the Import Log form e. Retail store inventory > Journals > Receiving > Retail receiving

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Microsoft Dynamics® AX for Retail Training Manual f. Close the Retail Receiving form 4. Click Functions > Post h. Verify that the Purchase order Status is Received a. Retail Headquarters > Periodic > Replenishment > Purchase order Test Your Knowledge – Enterprise Portal Question What are some of the benefits of using Enterprise Portal? a) Back office info available via a browser b) Perform store inventories c) Timely reports d) All of the above Question Before you can use Enterprise Portal. Click Functions > Validate g. you need to a) Set up EP profiles and users b) Map users to the profiles c) Set up batch jobs d) a & b Page 178 .

Manual Question List some of the reports available on the Enterprise Portal: _____________________________________________________ Question What are the store inventory tasks can you perform on Enterprise Portal? a) Perform a Stock Count b) Receiving a Purchase Order c) Picking d) All of the above Page 179 .

select Fiscal Book/SPED Fiscal. 2. Set up a fiscal books job for reporting sales information: a.  Posting tab. and then click Next. such as Retail. Fiscal Books Fiscal Books are only applicable for Brazil. select the ECF Master data.select the posting fiscal document type created in step 1. Fiscal document type field . In the Fiscal group field. Page 180 . Type a name for the job.102.  Posting tab. and then click Next. confirm that the correct Default type of establishment has been selected for retail customers. d. b. 3. In addition to the check boxes for any other information that you want to send. c. fill in the CFOP field with 5.  General tab. Click New to open the Fiscal Books Integration Wizard.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 16: LOCALE SPECIFIC FEATURES In the chapter you will learn about local specific features implemented in the GLS-CONS and GLS-EE layers. Set up special fiscal document types for retail transactions: Go to Basic > Setup > Brazil > Fiscal document types. e. Set up Retail HQ parameters: Go to RETAIL HEADQUARTERS > SETUP > PARAMETERS. Cupom fiscal lines. and Nota fiscal lines check boxes. and then click Next to complete the wizard. Z Report data. 1. Click Administration > Periodic > Fiscal books > Job Manager.

Click Administration > Periodic > Fiscal books > Job Manager.Fiscal Books 4. d.  General tab. select Fiscal Book/SPED Fiscal. Set up Retail HQ parameters: Go to RETAIL HEADQUARTERS > SETUP > PARAMETERS. GLS-CONS The GLS-CONS layer includes features for these countries: Brazil. fill in the CFOP field with 5. Page 181 . b. c. China.Manual Fiscal Framework ‘Fiscal framework’ refers to extensibility and testing work required to ensure that POS supports fiscal requirements in various locales included in R2 localization efforts. Set up special fiscal document types for retail transactions: Go to Basic > Setup > Brazil > Fiscal document types. and Nota fiscal lines check boxes. Integrations to fiscal devices are country specific and partner driven. Click New to open the Fiscal Books Integration Wizard. select the ECF Master data. Type a name for the job.select the posting fiscal document type created in step 1. confirm that the correct Default type of establishment has been selected for retail customers. In the Fiscal group field. and then click Next. Regulatory requirements in several of these locales require merchants to report taxation and sales data to agencies in a secure method. Z Report data. 5.  Posting tab. and then click Next to complete the wizard.102. In addition to the check boxes for any other information that you want to send. Set up a fiscal books job for reporting sales information: a. The exception to this is Brazil where the fiscal printer integration is provided due to local software publisher requirements. and then click Next. Brazil . Cupom fiscal lines. Fiscal document type field . such as Retail. 6. India and Japan. e.  Posting tab.

Microsoft Dynamics® AX for Retail Training Manual Brazil – Address Format On customer address. On the Retail headquarters parameter. Brazil – Type of Establishment As mentioned in the Fiscal Books section. the establishment field is visible only for Brazil on the Retail headquarters parameters configuration. Brazil – Transaction Text GO TO RETAIL HEADQUARTERS> SETUP  PARAMETER. Page 182 . compared to those in the SYS layer:  Number  Complement  Neighborhood (District) In order to see these fields on POS. the Transaction text field is used for manual verification and for legal accounting reports/files. under Concessions tab. these additional fields are available for Brazil. in retail headquarters the store needs to have country set to Brazil first.

Page 183 .Manual India – Stock Transfer GO TO RETAIL HEADQUARTERS> SETUP  PARAMETER. These fields are visible when the Activate stock transfer parameter option is enabled in the Inventory parameters form (Inventory management > Setup > Parameters. there are fields available only for India: Under Replenishment you will see Default transfer type and Default price type. which can be used to set the defaults in Buyer’s Push and Cross-docking. On the Retail headquarters parameter.

Inventory profiles To set a default inventory profile for a store.    Page 184 . select the inventory profile for the warehouse associated with the store. set up cash tender types by selecting Petty cash in the Account type field on the Posting tab of the Tender type form. in-store cash transactions post through slip journals. To enable this feature.Microsoft Dynamics® AX for Retail Training Manual GLS-EE GLS-EE layer contains features for the following countries:  Russia  Czech Republic  Estonia  Latvia  Poland  Lithuania  Hungary These local features are available as prerequisites to the end of day procedure (statements): Russia: Cash management To support cash management accounting. Correspondence of accounts Correspondence of accounts is supported during posting. This setting is on the Retail tab in the Warehouses form. It controls how inventory transactions are posted.

In Part II there will be explanations on how to set up communications between Microsoft Dynamics AX for Retail and Retail POS by using both the Microsoft Dynamics AX for Retail Store Connect and Microsoft Dynamics AX for Retail POS Retail Transaction Service and how to test the communications to make sure they work. STORE CONNECT & TRANSACTION SERVICE Objectives After completing this chapter. The components that are always used are the receipt component and the number entry (barcode. totals box and five different button grids. message box. Other optional components are the logo box. customer information box. item id.Manual CHAPTER 17: RETAIL POS. Some troubleshooting will also be included. Button Grids Page 185 . PART I: POS layout and receipt design The POS layout consists of different components that can be used to create different layouts depending on stores. Introduction Part I of this document will go through the different components that can be used to design a Till layout for the Retail POS as well as pre-defined printouts. position of terminal within store and staff privileges. Retail POS Toolbox which comes with the Microsoft Dynamics AX for Retail. you will:     Understand how to work with the Retail POS layout Get an overview over the connections for AX for Retail and Retail POS Learn about the POS Scheduler jobs Understand basics of Retail Transaction Service. In Part III the scheduler jobs used to replicate the data between the systems will be explained. To go through the demonstrations in this document the following is necessary:   Dynamics Client with Microsoft Dynamics AX for Retail. any other number value) component.

when “Void” button is selected a selection of the different type of void operations are displayed i. 3. void item. Page 186 . and enter a Name for the Button Grid. “Coffee”. operations available to the user logged on. Enter a Button Grid ID.e. Click RETAIL HEADQUARTERS> SETUP> POS > RETAIL POS > BUTTON GRID 2. “Void” and when the “Bread” button is selected a new submenu with different types of breads that are available in the store are displayed. 5. Button grids are also useful to group together different items and/or operations for instance a button grid has buttons for “Bread”. An empty Button grid design form appears. available payment types. void payment.Microsoft Dynamics® AX for Retail Training Manual Button grids can be created for a variety of purposes. PLU buttons (specific items). Create a Button Grid To create a new Button Grid follow these steps: 1. 4. any number of your choice. void transaction. Create a new button grid by clicking CTRL+N. Click the Designer button.

Configure button. Click on the New design button and select how many buttons you wish to place in the Button grid. The Button properties window prompts for this information where it is needed. If you right-click on a button in the Button grid design form.Manual 6. displayed: Page 187 . Buttons can perform many different actions and for many of them you need to add information. and select Button properties you will see the following form. Button properties This is a window in which you can configure the look and purpose of the button.

To see a preview of the image select the picture id. Page 188 .Microsoft Dynamics® AX for Retail Training Manual It is also possible to change the button color and font the same way. All pictures that can later be added to a button. Right-clicking each button offers a more visual way than the Button properties tab. If needed additional images can be added through the dialog. Images can also be added to the image list while creating the buttons and layouts. Images Click RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>IMAGES A list of all images already added to the system will be displayd. At the other hand on the tab all properties can be selected at the same time and saved. If a picture is added to be button the button text will not be displayed on the button. logo box (in POS layout) can be entered here prior to creating the buttons and/or layouts. If you use the tab you have to be familiar with the number codes for pictures and colors. Select picture The Select picture button will open a window containing all the images that have already been entered in the system.

Also bear in mind when designing the POS that when started it can initially display five button grids at most. Select the relevant grid and click on the Designer button. return goods Payment buttons Sales buttons Top menu. Change Existing Button Grid To change an existing Button grid follow these guidelines. such as item operations.Manual Each picture has a number code that can be accessed simply by selecting a number on the Button properties tab in the Button grid design form. Button grids can serve different purposes and it is a good idea to group together buttons with similar properties in one button grid. give discounts. The most common purposes of button grids are the following:      Action buttons. but by using submenus you can create and display an unlimited number of button grids. that is a popup menu or a submenu Page 189 . that is buttons that can display two different types of submenus when clicked Submenus.

Microsoft Dynamics® AX for Retail Training Manual All these button grids must be created and then they are grouped together when the POS design is created. Page 190 .. You can scroll up and down in the list by using the buttons to the right in the window and/or search for a text-string. but should the user wish to Item number or Item group. This will move the search area to that column. Selecting Items Select ItemSale in the Action lookup to create a Sales button.. This will open up a window where you can search for items. The images below displays different types of button grids. Sales Button A Sales button is a button that directly sells a particular item. he can simply click in the relevant column in the list. This allows you to select the item that the button is supposed to sell by clicking on the [. By default the system searches by Item name. Depending on configuration in fuctionality profile the button will always sell one unit of the item and each click on the button will add another unit of the item to the number of items sold.] button beside the textbox marked Barcode.

click on Select or double-click the item name in order to select it. Example: If you look for the string Cat Food it is sufficient to enter Cat and all items containing this text will be displayed in the search results. Pay Currency – Opens a window where the user can select from the currencies that have been set up Pay Customer Account – Opens a window where the user can select Customer and Amount Pay Giftcard – Opens a window where the user can type in a gift card number Pay Credit memo – Opens a window where the user can type in a credit memo number. the tender type to use must be selected. To return to the full item list you click on the Enter button with the search string field empty. Payment buttons In order to create Payment buttons you must select the relevant Tender type in the Action lookup list. When you have located the item you searched for.Manual The search window will look for all strings that contain the text that was entered so it is not necessary to enter an asterisk (*) if you are only looking for a part of a string. a window displaying all the barcodes will appear and the user must select one of them. and you must also select the tender types that should be available in each store. To go to Tender types setup click on: RETAIL HEADQUARTERS>SETUP>TENDER TYPES>TENDER TYPES and/or RETAIL HEADQUARTERS>SETUP>STORE>STORES>SETUP>TENDER TYPES. No window opened Pay Cheque – Opens a window prompting for information and a check can be printed Pay Corporate Card – Opens up the Pay Card payment window. For a payment button to function correctly. These tender types must be configured in Microsoft Dynamics AX for Retail. Page 191 . In case there are more than one barcodes representing the item.          Pay Card – Opens a window that prompts for information about the card to be used for payment Pay Cash – Opens a window where the user can enter the amount to be paid Pay Cash Quick – The customer pays with the exact amount.

Microsoft Dynamics® AX for Retail Training Manual

When Payment buttons are created, you must select the Payment method to use for each button in the Menu lookup.

Action buttons
It is possible to choose many different actions to display on the POS. You can control the access to these actions by means of differing user rights.

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Below you will find a few different actions and instructions on how to create buttons to control them. You can view a complete list of available actions and further information on each in Appendix A. Examples of actions that can be set up are:           Clear Qty Customer Account Deposit Declare Start Amount Item Comment Line Discount Amount Price Check Price Override Return Item Total Discount Percent Void Item

Menus
There are two different Actions that work with a Button grid: Popup menu and Submenu. When you create a design for the POS, you must decide in which cases it is better to use a Popup menu and where a Submenu would be preferable.

Popup Menu
The Popup menu is a menu that appears as a new window on the POS. When you click a button, this window is closed immediately. If the you want to cancel the action, you can close the Button grid by clicking the Exit button that is automatically added to the grid when it appears.

To Set Up a Popup Menu Button:

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  Create the Button grid that you want to appear when the Popup menu button appears. Click the Designer button. Right-click a button in the popup Button grid, select the option Button properties and get the Configure button form. There you will find the Action dropdown list. Select the Popup menu from that list.

The Menu lookup will now appear displaying a list of all the Button grids that have been created. Select from the list the one you want to appear when clicking the button.

Click Confirm.

Submenu
Submenu is a menu that comes on top of the Button grid and stays visible until the user clicks the button Home, which is automatically added when the Menu is displayed.

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Submenu Button Setup:     Create the Button grid that you want to appear when the Submenu menu button appears. Then the Designer button, is clicked. Right-click a button and select Submenu from the Action lookup. The Menu lookup will now appear, containing a list of all the Button grids that have been created. Select from the list the one you want to appear when clicking the button. Click on Confirm.

POS Design
Once you have created all the Button grids that you want to use on the POS, you can start working on the POS design. Click RETAIL HEADQUARTERS > SETUP> POS > RETAIL POS >TILL LAYOUT Pre-configured till layouts are displayed. To create a new design:  Click CTRL+N to add a new line  Enter a number in the Layout id field (any number of your choice)  Select a name for the layout o The size of the POS depends on the resolution of the screen used on the POS. Type in one of those screen resolutions: o 1600x1200 o 1600x1024 o 1280x1024 o 1280x768 o 1240x1024 o 1152x864 o 1024x768 o 800x600  Select 1 – 5 Button grids that should appear when the POS is started.  Click on the Designer button. An empty Till layout designer will now appear. In order to start the design click on the Design mode button. This opens a window (Customization, see screenshot below), which contains all the different grids that can be used to create the POS. Select one line from the Customization window and drag it into the layout window.

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Example: Click on the line named Receipt and drag it into the design window . Note that the Receipt line is no longer in the Customization window. The window should look like the one below:

Now, select a line named ButtonGrid1. By selecting this line, you insert the Button grid that was chosen for the Button grid1 field when creating the design (in the Till Layout window). Note when you move the mouse over the design window and go to the edge of the receipt, a thick black line appears and when you release the mouse button where the line is located, the Button grid will appear there. Once the Button grid has appeared in the design window, you can change its size. Note that you can only change the size of the Button grid horizontally, not at the top or bottom. In order to reduce the size at the top or bottom you need to place another grid above or below it.

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ButtonGrid1 – 5: The Button grids that were created and selected to appear at POS startup. Numpad – Entry of numbers. Message – A window that displays messages. Logo – An image box that displays the company´s logo. Totals – A window that displays totals. then the POS and finally the store. As mentioned before it is possible to create different designs. close the Customization window and click on the Save button. right-click in it and choose Select picture. To insert an image in the Logo box. To remove a grid from the design window you must click in the grid and drag it into the Customization window. When the POS is started it first examines whether the staff member who logged on has a specific design assigned to him. Once you have created the design. Page 197 . staff member or store.Manual Thus you can transfer the different grids onto the POS and move them about at will. It is also possible to assign a specific design to a certain POS. The following options are available in the Customization window for selection:       Customer – Select a customer and view information about a selected customer.

Page 198 .Microsoft Dynamics® AX for Retail Training Manual To edit receipt layouts perform the following steps: Retail headquarters > Setup > POS > Retail POS > Form layout Click Designer button Header design will be automatically selected: To edit the lines of the receipt. click Lines in the left navigation pane.

Manual Page 199 .

Right-click a button and select Button properties g. Set Columns to 5 f. Set Button Grid ID to 99 d. the store manager. Set Rows to 1 iii. m.New button grid 1. Create a new button grid and assign items to its buttons a. click Confirm Repeat steps f-i for all the items you want on the grid Close Button grid design form Close Button grid form Page 200 . Set Name to Helmets e. k.Microsoft Dynamics® AX for Retail Training Manual Lab 17. Set Bar code field to 0023 i. Retail headquarters > Setup > POS > Retail POS > Button grid b. Click Designer Button i. Click New design ii. decides to create a quick menu for a POS that is located near a helmet stand. Set Text on button to Adult BMX helmet j. l.1 – Setting Up a new button grid for quick sale Scenario – New button grid Megan. She needs to create a new button grid and attach helmet items to buttons Step by Step . Click the New icon c. Set Item to Item Sale h.

Make sure that the server computer meets the requirements for the Dynamics AX installation as described by Microsoft. Retail Store Connect and Retail Transaction Service do not have to be on the same server as the Microsoft Dynamics AX for Retail system. It is recommended for the first installation (preferably a test environment) to do it this way as it eliminates any network problems that could possibly arise. Use setup and deployment guide for full instructions.NET Business Connector installed on same server. Connections: Requirements Before starting. Server   Standard Dynamics AX 2009 installation on a server. the following needs to be installed or checked. Although the Business Connector. . Connections: System overview Page 201 . for the purpose of this manual these applications will be set up on the same server. .Manual PART II: Connecting Microsoft Dynamics AX for Retail Headquarters and RetailPOS This section will start with a short description of each component that is needed for this to work properly.

Microsoft Dynamics® AX for Retail Training Manual AX for Retail Business Connector Store Connect AX for Retail Database Retail Transaction Service Retail POS Terminal Retail POS Retail POS Database Store Connect Update Services Ax Client Dynamics Ax Client Retail POS Toolbox AX for Retail AX for Retail is developed on top of the Microsoft Dynamics AX system and its code resides in the SL1 layer. Business Connector The Business Connector acts as a Microsoft AX Client but without a user interface. Retail POS Transaction Service Page 202 . Retail Store Connect The Retail Store Connect is a software system that enables optimized data transfer between AX and POS database governed by rules you set up. This enables access to data within Microsoft Dynamics AX from external programs such as Retail Store Connect and Transaction Service. The Store Connect optimizes this process by extracting the dataset only once from the database and sending out multiple copies as needed. The data dictionary in Microsoft Dynamics AX for Retail mirrors the table structure in the Retail POS database so mapping data between the two systems is quite easy.

item master and similar. the terminal. In this document the Store Connect Server name will be referred to as Store ConnectAX5-W8-01 Select Add to create a new Store Connect service. Getting customer balance. fill out the following: Page 203 . Run Store Connect Settings as Admin (go to START MENU> MICROSOFT DYNAMICS AX 2009 _> RETAIL STORE CONNECT>STORE CONNECT SETTINGS) The Store Connect settings dialog will by default have the computer name as a Server name. sales orders. sales invoice information and so on. The Retail POS connects to the Retail POS Transaction Service which gets any information needed or performs any actions necessary through the Business Connector. Microsoft Dynamics AX for Retail client represents the user configuration. This can be changed to be any name. Connections: Terminal installations Installing Retail Store Connect      Install Retail Store Connect and let all settings remain on default values. Retail POS Terminal Retail POS is a POS system which is fully integrated with Microsoft Dynamics AX for Retail creating a powerful end-to-end retail solution. On the pop up screens. AX Client Following are some explanations of the different components of the picture above including Microsoft Dynamics AX for Retail Client. the store. The terminal is where the POS software is installed along with database and in some instances the Retail Store Connect. Remove any current service before clicking on Add. Connections: Microsoft Dynamics AX for Retail Installations For Microsoft Dynamics AX for Retail Installations Setup and deployment guides should be used.Manual Because the data architecture for the Retail POS is offline architecture (does not have a direct access to Microsoft Dynamics AX for Retail Server database) the Retail POS Transaction Service provides access to online information when needed or wanted.

Terminal overview Retail POS Terminal SC-TERMINAL Store Connect Retail POS Retail POS Database Local System account can run the SC on the Retail POS terminal Connections: Testing all connections In this section all connections will be setup and tested. Note: this user account needs to also be an AX user. the Store Connect is accessing AX through the Business Connector but on the Terminal it is accessing a SQL Express database directly so there is no need for a specific user to run the service. o Service accounts . A new database will be created. Connections from Microsoft Dynamics AX for Retail Scheduler Open up an AX Client From Microsoft Dynamics AX for Retail to Retail POS In order to synchronize data between AX and POS follow the following steps for configuration: Click on “Test Connection” at the end of each step to verify the configuration works:  Create a new Retail Store Connect profile  Create a new AOS profile  Create a new database profile. On the Server.provide the computer server name. and a name for the database to be used as the storage for the “Store Connect” messages.Microsoft Dynamics® AX for Retail Training Manual o Message Database . Go through all the pages for the rest of the configuration.provide the user name and password for running the Service.  Assign AOS profile to the distribution location for HQ  Assign the DB profile to the distribution location for the POS terminal Page 204 . click on OK. leaving the default settings as is and finish the setup Start the service “Microsoft Dynamic AX for Retail Store Connect xxx”.   There is one difference between the Store Connect on the Terminal and the Server.

Manual 1) Create a new Retail Store Connect profile (Retail Scheduler > Setup > Retail Store Connect profiles)  Service Name = must match what is specified in the Store Connect Settings.  Server Name = your computer name  Port = 16750  Timeout(seconds) = 0  Transaction Service profile = the TS profile used to upload Retail Store Connect status messages  Retail Store Connect upload options = upload options used for the instance of Retail Store Connect 2) Create a new AOS profile Name = give it a name Server name = server name of your AOS Instance name = AOS instance name TCP/IP port = port used by AOS Retail Store Connect = Retail Store Connect profile configured above 3) Create a new database profile <Retail Headquarters > Setup > Database profiles>  Name – an unique name for the database profile  Version – SQL Server version  Server name – your computer name  Database name – name of the Retail POS database  Retail Store Connect – name of the Retail Store Connect profile Page 205 .

o Make sure that the Server can ping the Store Connect name Error Error connecting to a database o Make sure that the database and server name are correct in the connection profile. o Make sure that the database version is correct in the database profile. o Make sure that the Store Connect Service is running. after Troubleshooting connecting to Retail POS. Error Unable to create ActiveX Control o Make sure that the Business connector is set up properly o Make sure that the Retail Store Connect is registered and running (CONTROL PANEL>ADMINISTRATIVE TOOLS>SERVICES). o Make sure that you can log on to the AXRETAILPOS database. save and close the window. assign the (POS) database profile. Details below on AX for Retail to Headquarters. assign the AOS profile. select 0001 Default Terminal and go to General tab. Store Connect tech ref can also be useful.Microsoft Dynamics® AX for Retail Training Manual 4) Assign AOS profile to the distribution location for HQ Go to < Retail Scheduler -> Common Forms -> Distribution Locations. Use Setup and deployment guide for more information on Troubleshooting – Connecting to Retail POS. save and close the window. From Microsoft Dynamics AX for Retail to Headquarters  Go to Retail Scheduler Page 206 . Troubleshooting – Connecting to Retail POS    Error Error connecting to Retail Store Connect o Make sure that the Retail Store Connect Server name was typed in correctly in the Server name box. select 0000 Headquarters and go to General tab. 5) Assign the DB profile to the distribution location for the POS terminal Go to < Retail Scheduler -> Common Forms -> Distribution Locations.

Make sure that all distribution locations for store and terminals are in the list. If the connection was not successful: o Make sure that Store Connect is running o Make sure that the Store Connect server name is typed in correctly and that all values in the connection string are typed correctly. Click button OK in the dialog that comes up If the connection was successful a message will come up saying how long the testing took. Go to General tab.Manual          Select Distribution Locations Select Location HO – Headquarters Click button SETUP>DEFAULT INCLUDE list. assign the AOS profile Select FUNCTIONS>TEST CONNECTION WITH RETAIL STORE CONNECT. This is the list of locations to which the Headquarters Retail Store Connect will send the data to. Note that connecting to the Headquarters can often take a couple of minutes when connecting for the first time. Page 207 . o Make sure that the Terminal can ping the Store Connect (SC) Server name: Connection overview By now all connections except the Transaction Service connection should have been successfully tested.

Also make sure that the distribution locations are added to the default include list.    Start Microsoft Dynamics AX for Retail Client. Go to RETAIL SCHEDULER>SCHEDULER JOB Select job N-Currency (in the lower half of the list) Page 208 .Microsoft Dynamics® AX for Retail Training Manual AX for Retail Business Connector Retail Store Connect RETAIL AX AX for Retail Database Config TSAX for Retail Config SCRetail AX Retail POS Store Connect Retail POS Terminal Store Connect SC-TERMINAL Retail POS Retail POS Database Connections: Sending demo data Microsoft Dynamics AX for Retail to Retail POS In this section we will send the demo data from Microsoft Dynamics AX for Retail to the Terminal and start the Retail POS application with the demo data. In order to get all the demo data over to the Retail POS database. all “Normal” jobs need to be sent once from Microsoft Dynamics AX for Retail to Microsoft Dynamics AX for Retail POS database. Before you start sending the data make sure that all connections are working.

aspx) Connect to SQL server where you have hosted POS DB.com/en-us/express/bb410792. All the data in table Currency should have Data area ID as the one used In Microsoft Dynamics AX for Retail.Manual        Click button FUNCTIONS>RUN SCHEDULER job directly Click OK in the message that is displayed. scheduler jobs and their configurations will be provided in Part III. If that is the case then send the rest of the N. Look at the data in table Currency. Page 209 .microsoft.jobs For further information on subjobs. Go to the Terminal computer and open SQL Manager Studio (free software from Microsoft: http://msdn.

Microsoft Dynamics® AX for Retail Training Manual PART III: Scheduler jobs This section describes how to create and change Retail Scheduler jobs and subjobs in Microsoft Dynamics AX for Retail. Click button SETUP>TRANSFER FIELD LIST          5. To create a new line click CTRL+N Page 210 . 2. Scheduler subjobs Create a new subjob Click RETAIL SCHEDULER> COMMON FORMS > SCHEDULER SUBJOB To create a new subjob take the following steps: 1. It also explains how to configure the Retail Scheduler for automatic data replication. Insert and Enabled if the subjob will be used as part of a Normal job 4. The fields that are omitted from this description should not be changed or configured as they are not used. In the Setup tab change the following fields. To design – To table number: Select the table the data should be replicated to Company id – Replicate dataAreaId: Select true Company id – Field for dataAreaId: Select the DataAreaId field from the list Replication – Replication method: Select Normal Replication – Field transfer type: Include list Delete: used for Normal jobs. Create a new sub job by clicking CTRL + N. this will delete all records in the target table before inserting new data  Insert: specifies that data will be inserted or updated at the target table  Enabled: the subjob can be enabled or disabled  Pull data: used for P jobs to extract data from POS database Example: check Delete. From design – Location Number: Do not select anything here From design – From table number: Select the table to be replicated To design – Location Number: Select the location the table is to be replicated to. Enter a Subjob number and Description (Table name) 3.

Normal and By Action. Insert the fields as following:  From field: The field in the Axapta database  To field: The field in the Retail POS database (if no fields are visible see instructions just below)  Select Conversion type if needed – most often left on None.Manual 6. NOTE: Very important: Do not add the DataAreaId field to this list If no fields are in the To Field list then:  Click RETAIL SCHEDULER>LOCATIONS>SELECT LOCATION 0001> CLICK BUTTON SETUP>LOCATION TABLES  Find the table in the list  Click button Location fields  If the dialog is empty then close it again  Make sure the correct table is selected  Click button FUNCTIONS>READ FIELDS WITH STORE CONNECT.  If a constant needs to be sent to the Retail POS database then select Constant in the Conversion type list and then type in the value in the Conversion value field. 7. Click OK in the dialog displayed. For the By Action replication to work. In the Setup tab:  Replication . By Action replicates only the records that have changed (including associations. Normal replicates all records from the source table to the destination table. a Preactions Scheduler job has to be set up in the Scheduler itself (RETAIL SCHEDULER>SCHEDULER).  Select Insert and Enabled  Replication method There are two different replication methods. e. This job creates actions to be sent to the destination tables out of the Page 211 .Replication method value By actions is selected.  Click button Location fields again  The fields should have been read from the database. a store is assigned to a store group) since the last replication occurred.g. By Action scheduler subjobs To create a By Action scheduler subjob the same instructions apply as in the previous section with two exceptions: 1. If there is no connection to the Retail Store Connect or any other problem then the fields must be manually typed into the Location Fields dialog before the Scheduler subjob Transfer Field list can be populated.

Add the scheduler subjobs that should be grouped together by doing the following:  Hit CTRL+N to create a new line in the subjob list  Select the Subjobs to be run. To create a new Scheduler job takes the following steps: 1.Subjobs defined by job: Scheduler job name 4. In the Schedule Details tab set up when and how often the job should be run if it’s run by the Scheduler. Scheduler Job Click RETAIL SCHEDULER> COMMON FORMS > SCHEDULER JOB. In the Object setup tab change the following fields:  Application object – Type: Class  Application object – Name: DRMReplicationJob_DataDirector 5. Page 212 . All Preactions that have not been converted yet can be viewed by clicking button ACTIONS>PREACTIONS. Click SETUP>DISTRIBUTION FILTERS make sure that Distribution group is set to ALL and Distribution subgroup (in the same line) is set to ALL too. 7. In the General tab change the following fields:  From Location – Use current location: Select true  Distribution – Distribution restrictions: Default include list  Subjobs . 8. Enter a Job number and Description 3. 2. Create a new Scheduler job by clicking CTRL+N. Click SETUP>DEFAULT INCLUDE LIST and make sure that locations the data should go to is included in the list.Microsoft Dynamics® AX for Retail Training Manual actions created in the Axapta database. 6. Other configuration is also needed for this to work properly but this should not be changed by the user but rather use what comes configured with Microsoft Dynamics AX for Retail for Retail setup.

Manual Each Scheduler job can be run directly from the Scheduler job list by clicking button FUNCTION>RUN SCHEDULER JOB DIRECTLY. To exclude the subjob from the run list unselect the Enabled checkbox. Page 213 . When creating scheduler jobs to upload POS transactions. make sure that the circled fields are set in the correct way as displayed in the picture below. By default all subjobs added to the list are enabled for execution.

Remember. that when you create stores and POS terminals. Bearing that in mind we may end up in a situation where the scheduler job may want to send data to a distribution location that has not been set up. That is especially true when you have centralized store database.Microsoft Dynamics® AX for Retail Training Manual Distribution restriction options for a job Depending on whether your stores are using a centralized database or individual databases at POSs. Page 214 . the system automatically creates a distribution location for it. the scheduler jobs should be set up accordingly.

Manual The options below will help you specify the proper destination for each scenario. Select one or more Scheduler jobs and click Batch jobs -> Create batch job and set the appropriate recurrence pattern. Overview over connections created Page 215 . assuming sublocations have been setup: Configuration Distribution sublocations value: Centralized store database Excluded from replication POS databases Only included in replication Mixed (not supported) Included in replication Running Scheduler jobs using the batch framework Scheduler jobs can be executed periodically as part of batch jobs. Make sure that the Scheduler job is enabled.

Microsoft Dynamics® AX for Retail Training Manual Now all connections should have been successfully tested. make sure the settings in the POS configuration file are correct for StoreId. Troubleshooting If you start the Retail POS application and get an error cannot launch POS. AX for Retail Business Connector Store Connect SC-RETAIL AX Retail AX Database Config TSRetail AX Config SCRetail AX Retail POS Transaction Service Retail POS Terminal Store Connect SC-TERMINAL Retail POS Retail POS Database Starting Retail POS using the demo data After sending all the demo data to the Terminal we have to tell the Retail POS to use the correct data. TerminalId and DATAAREAID. Page 216 .

run POS as admin at initial launch. Page 217 .Manual  Make sure that all the data (most importantly RBOSTORETABLE) was replicated from Microsoft Dynamics AX for Retail to the POS database. One or more connection strings can be in the same configuration file pointing to different SQL Servers and different databases. how to access it and what store. Retail POS Configuration file After the installation of POS. Make sure to carefully fill out the fields below in order to create the configuration file with the correct settings.exe.the instance of MS SQL Server where POS creates or connects to the database Test connection – Click this button to test the connection to the POS database. In the Retail POS application company id is referred to as DataAreaId. o o o o o o Database name . terminal and company id it should be using. The Retail POS configuration file tells the Retail POS application where its database is.config.name of the POS database Server name . Store ID – store ID of Retail POS Terminal ID – terminal ID of Retail POS Data Area ID – company account Click on Continue will create the POS database AxRetailPOS and the settings file POS.

the name of the database. the terminal id and the company id from AX (DataAreaId) If default configuration was not used when installing the POS . If no file is found then a default configuration file is created. Field in configuration file DataSource=LocalHost\SQLExpress Initial Catalog=AXRetailPOS StoreId=”S0001” Description The name of the SQL server hosting the database. Just copy one of the lines already there.then corresponding parts of the configuration file might have to be changed.exe.config in Notepad You will see the xml file as displayed in the picture below. All other parts of the line should remain as they are. Configuration strings The configuration string tells us where the database is. If another SQL server is being used. If a configuration string is added to the xml file a new configSections line needs to be created. Page 218 . which store the terminal belongs to. Go to C:\Program files\Dynamics AX\50\Retail POS Open file Pos. configSections The configuration file starts with a configSections tag which lists all the configurations that are available in the file. In the default file there is one connection strings called AXRetailPOS. Can be changed if two or more databases are being used The store to which the terminal belongs.or was changed manually after the installation . If no start up parameter is used when starting the Retail POS application then this is the configuration string which will be used. The database name.Microsoft Dynamics® AX for Retail Training Manual Default configuration file When the Retail POS is started it looks for the configuration file in the same folder as the Pos. such as a SQL Server 2005.     AXRetailPOS is the default configuration section.exe file resides. only the “section name” needs to be changed. then its name should be entered here.

Else enter your password created In Microsoft Dynamics AX for Retail. Start up parameter To start the Retail POS with a configuration string that has been created you need to add a start up parameter in the shortcut. Password: 456 if you are using demo data. Page 219 . Adding a "–DB" parameter to the shortcut created by the install will not work. The startup parameter is –DB and then the name of the configuration string tag. Else enter your username cretated In Microsoft Dynamics AX for Retail. The install automatically creates one shortcut called Retail POS which references the AXRetailPOS database on SQL instance selected in initial config. that is: “C:\Program File\Retail\Retail POS\Pos.    Start the Retail POS Login id: 10001 if you are using demo data.Manual TerminalId=”0001” DATAAREAID All other fields “My” terminal number Company id from AX Should never be changed and remain as they are. Connections: Uploading sales data from Retail POS to Microsoft Dynamics® AX for Retail In this section we will create a few sales Retail POS and retrieve the sales data back into Microsoft Dynamics AX for Retail.exe” –DBDEMO If you add a new connection string to the config file. then you need to create a completely new shortcut. and want your shortcut to point to that connection string.

Microsoft Dynamics® AX for Retail Training Manual Step by Step:            Sell a couple of items Pay using tender type = CASH Select a customer by clicking Customer Search button in the top right corner.0001 Click button FUNCTIONS>RUN SCHEDULER JOB DIRECTLY Click OK in the message box that comes up Page 220 . Sell a few more items Click the Pay Customer Account button Go to the Retail AX server Open Microsoft Dynamics AX for Retail Client and select company Go to RETAIL SCHEDULER>SCHEDULER JOBS Select scheduler job P-.

Connections: Use the Transaction Service from Retail POS In this section setup will be checked for the properties needed for the Retail POS application to be able to connect to the Retail POS Transaction Service. The downside to running an offline mode is that it is more difficult to access central data such as customer balance.Manual      Wait for about a minute Go to RETAIL HEADQUARTERS >INQUIRIES>TRANSACTIONS The first transaction should be a Logon transaction. The Retail POS Transaction Service solves these kinds of problems by allowing the POS to access a central database in order to retrieve or update information. The Transaction Service is a service that acts as an agent for the POS. Click button Transactions to view sales lines and payment lines on the transaction. Transaction service is used by the POS to look up/create the following data:  Gift card balance  Inventory stock check and operations  Loyalty functionality  Centralized returns  Customer account payments  Customer balance check  Customer creation Page 221 . which then accesses the remote database in order to read or update the necessary data. PART IV: Retail Transaction Service Functional Overview The data architecture for the Retail POS system is offline architecture. sales orders and sales invoice information and so on. The POS itself never accesses the central database as all database access is done via the Transaction Service. This information can change throughout the day and keeping it up to date on each and every POS is a daunting task. This gives the Retail POS the resilience of the standalone mode as well as the data availability of the online POS. Then you should see the sales that were made. This mode of operation is highly valuable in the retail environment where the POSs are expected to be up and running all the time. This means that the POS runs on a local database stored on the POS machine and is not affected by network or headquarters server downtime. Retail POS submits queries to the Transaction Service. Before any queries can be made from the POS you therefore need to have access to the Transaction Service through the network.

config – is located in the installation folder.Microsoft Dynamics® AX for Retail Training Manual Retail Transaction Service: Requirements Before you can activate the Retail POS Transaction Service functionality on the POS. Configuration file: The file . by default c:\Program Files\Dynamics AX\50\Retail Transaction Service. All settings. This configuration is done via the Transaction Service Profile card which specifies user names. passwords.0" encoding="utf-8"?> <configuration> <appSettings> <add key="Port" value="1200" /> <add key="UseAX" value="1" /> <!-.exe. whether they are regarding the Transaction Service or any other settings explained in this document. Detailed information on how to install and setup the Microsoft Dynamics AX for Retail and Retail POS environment can be found in Part II and Part III. Error: "1". Debug: "2". None: "0".RetailTransactionService. AOS server name and other information that the Retail POS Transaction Service should connect to. Retail Transaction Services: Connection Configuration The Retail POS Transaction Service configuration is done in Microsoft Dynamics AX for Retail and involves two steps: Connection parameters. Trace: "3" --> <add key="LogLevel" value="1" /> <!--AOSINSTANCE@AOSSERVER:AOSPORT--> <add key="ObjectServer" value="AX5@server-name:2712" /> </appSettings> Page 222 . must be replicated through the Retail Scheduler to the current terminal before they take effect on the Retail POS terminal. The settings are required  The port Retail Transaction Service will listen on  AOS server to be used <?xml version="1."LogLevel" values. you need to have it installed and running as well as all data replication functionality between the two systems.

The settings are configured in the central Microsoft Dynamics AX for Retail database and then replicated to the POS Terminals. No other Transaction Service configuration is needed. Payment Journal Settings Payment journal settings need to be set for Sales order payments to be processed accurately through the Retail POS Transaction Service. Retail Transaction Service: Sales Orders Functional Overview The sales order is an order received by a business from a customer. The Sales Invoice operation allows paying for the sales order that has been created and invoiced in Microsoft Dynamics AX for Retail. A sales order may be for products and/or services for instance a furniture store where the customer orders the items at a consulting counter and not at the POS.Manual </configuration> These configuration parameters need to be present on each POS terminal that should connect to the Transaction Service. Configuring Microsoft Dynamics AX for Retail AX User Settings Microsoft Dynamics AX for Retail user running the Transaction Service needs to be a part of an AX user group that has permission to do the following:   Use and post the payment journal that has been chosen in the Microsoft Dynamics AX for Retail Headquarters parameters for POS payments Post sales orders Transaction Services Settings The Retail POS Transaction Service needs to have been configured. The Retail POS gets information about sales orders through the Transaction Service that is the POS itself does not store any information about the sales orders. The Sales Order operation allows prepaying or paying the total balance of a sales order that has been created in Microsoft Dynamics AX for Retail. For Connection parameters see PART I on Transaction service. Page 223 .

   Click on RETAIL HEADQUARTERS>SETUP>PARAMETERS Select tab Prepayment Place a check mark in Post sales order Please note that if this is done then it is necessary to fill in all required attributes when creating a Sales order that is the Warehouse id and so on.  Add a new button with Action Sales Order Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Sales Order Create a button on the Till layout:  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. (NTerminal).Microsoft Dynamics® AX for Retail Training Manual To configure the Sales orders to be posted directly after the Sales order has been paid completely at the Retail POS the following settings need to be set. Create Buttons on the Till Layout To have access to the Sales order operation a button needs to be added to the Till layout. Using the operation in Retail POS   Start the Retail POS application If the application is already running then log off and then log back on. Page 224 .

Manual    If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on Sales Order The Sales Order dialog will be displayed If the sales order Id is available:  Type in the Sales Order Id  Click on the button Get  Information about the sales order will be displayed in the Sales Orders dialog If the sales order Id is not available:  Enter the Customer Id  Click on button Get  Search for a sales order by clicking on the button Search  A list of all available sales orders for the customer is displayed  Select a sales order  Information about the sales order will be displayed in the Sales Orders dialog Page 225 .

This is the minimum amount that needs to be paid before the sales order is processed. When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Retail Transaction Service and the sales order balance amount is reduced or increased by the amount that has been prepaid. Information about the prepayment amount is available in the Sales Order dialog after the sales order has been selected. Pay Sales Order Total Balance After the sales order has been selected information about the remaining balance on the sales order is available in the Sales order dialog.Microsoft Dynamics® AX for Retail Training Manual Pre-Payment When sales orders are created a prepayment amount can be decided. To pay the prepayment amount click the button Prepay sales order and the prepayment amount is added to the transaction. Page 226 .

A Packing Slip is a shipping document that accompanies delivery packages. Create Picking List and Create Packing Slip The buttons Create Picking List and Create Packing Slip on the Sales order dialog trigger a printout within Microsoft Dynamics AX for Retail using the Transaction Service. Troubleshooting If the error displayed in the picture occurs when paying a sales order Payment journal settings may not been set or Microsoft Dynamics AX for Retail user running the Transaction Service doesn't have the necessary user permissions. The Picking List contains the details of the ordered items.Manual To pay the total balance click on the button Get sales order and the entire balance of the sales order is added to the transaction. It includes an itemized detail of the package contents and may or may not include customer pricing. Retail Transaction Service: Sales Invoices Functional Overview Page 227 . To temporarily resolve this issue on the Retail POS use operation Void Transaction to void the entire transaction. When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Transaction Service and the Sales order balance amount is updated.

Microsoft Dynamics® AX for Retail Training Manual A Sales invoice is a commercial document issued by a seller to a buyer. Create Buttons on the Till Layout To have access to the Sales Invoice operation a button needs to be added to the Till layout. No other Transaction Service configuration is needed. Configuring Microsoft Dynamics AX for Retail AX User Settings Microsoft Dynamics AX for Retail user running the Transaction Service needs to be a part of an AX user group that has permission to do the following:   Use and post the payment journal that has been chosen in the Retail Headquarters parameters for POS payments Settle transactions Transaction Service Settings The RETAIL POS Transaction Service needs to have been configured. Sales Invoice Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. quantities and agreed prices for products or services with which the seller has already provided the buyer The Sales Invoice operation allows payment of an issued sales invoice that was created in Microsoft Dynamics AX for Retail.  Add a new button with Action Sales Invoice Page 228 . Payment Journal Settings Payment journal settings need to be set for Sales invoice payments to be processed accurately through the Retail POS Transaction Service. indicating the products. The Retail POS gets information about sales invoices through the Transaction Service that is the POS itself does not store any information about them.     Click on RETAIL HEADQUARTERS>SETUP>PARAMETERS Select Prepayment tab Select Name Select Ledger Account.

Using the Operation in Retail POS       Start the Retail POS application If the application is already running then log off and then log back on.Manual Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Select Customer Click on button Sales Invoice The Sales Invoice selection dialog will be displayed Page 229 .

Retail Transaction Service: Customer validation Functional Overview When an amount is being charged to a customer the Retail POS Transaction Service can be used to retrieve information from Microsoft Dynamics AX for Retail about the customer's credit limit and if the payment is within the limit. The limit on this balance is decided on each customer by setting the Credit limit. Select any of the existing customers Select the General tab. No other Transaction Service configuration is needed. Configuring Microsoft Dynamics AX for Retail The Retail POS Transaction Service needs to have been configured. Changing the Customer’s Credit Limit    Click on ACCOUNTS RECEIVABLE>CUSTOMER DETAILS. Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Microsoft Dynamics AX for Retail maintains a customer balance based on the sum of transaction being charged and the amount the customer has paid. Page 230 .Microsoft Dynamics® AX for Retail Training Manual    Select a Sales invoice from the list Click on the button Select The Sales Invoice balance amount is added to the transaction. When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Transaction Service and the sales invoice balance amount is updated.

Trouble shooting If an error comes up when paying into a customer account then the Retail POS Transaction service has not been configured correctly: Page 231 .Manual   Set the Credit limit to any value Check the Mandatory credit limit check:  Click on ACCOUNT RECEIVABLE>CUSTOMERS to view the current balance on each customer. From this information it is obvious that customer number 3000 can only charge for $1500. a message telling you that the Credit limit has been exceeded appears. Using the operation in Retail POS On the Retail POS side generate a transaction of more than 1500 and charge it to customer 3000 Since the amount $1750 exceeds the $1500 credit limit by $250. Increasing the credit limit to $1750 would enable to transaction to be completed. Charging for more will raise an error in Retail POS.

The Transaction Service will return the stock level for the item in each location. Retail Transaction Service: Inventory lookup Functional Overview The purpose of this operation is to allow the user to request stock level of the selected item. Inventory Lookup Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. Test the Transaction Service connection.  Add a new button with Action Inventory Lookup Page 232 . Create Buttons on the Till Layout To have access to the Inventory lookup operations a button needs to be added to the Till layout. This is convenient when an item does not exist and the customer wants to know in which store the item can be found. For further information on how to create button grids and Till layouts please see Part I. Configuring Microsoft Dynamics AX for Retail On the Microsoft Dynamics AX for Retail side the Transaction Service settings need to be set as well as adding a button to the Retail POS Till layout to access the Inventory Lookup operation.Microsoft Dynamics® AX for Retail Training Manual   Go through the Transaction Service Profile settings again and make sure that they are correct.

If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on the button Inventory Lookup The Inventory Lookup dialog will be displayed Page 233 . Using the operation in Retail POS      Start the Retail POS application If the application is already running then log off and then log back on.Manual Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal.

If the item is found. The inventory status of other stores within the chain will be displayed in the list: Retail Trasaction Service: Stock Counting Functional Overview Basic stock count can be performed in Retail POS by using a scanner or by entering the item information manually. and select an item from the list.Microsoft Dynamics® AX for Retail Training Manual Use either one of the two methods:  Type in an item number. Create Buttons on the Till Layout No need to create a new button for Stock Count since it’s already configured on the current till layout under Tasks. Variants can be counted in stock counts. This can be done with the POS register online or offline. No other Transaction Service configuration is needed. but not serial numbers or units of measure. and press the Enter button. Page 234 . Note: scheduled or basic stock count can be performed by using Enterprise Portal via a browser and an Internet connection. the items status will be displayed at the top of the dialog. You can suspend the stock count and resume at a later time. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured.  Click on the Search button. if needed.

see the Enterprise Portal Retail User’s Guide. Completed picking documents are then uploaded to Retail Headquarters for posting to the original transfer orders. and then press ENTER. and employees who have been granted access can pick the merchandise. If the item has variants. Completed receiving documents are then uploaded to Retail Headquarters for posting to the original purchase orders or transfer orders. and then press ENTER. For more information. Page 235 . Click Tasks. The picking documents for transfer orders can be downloaded from Retail Headquarters on demand.Manual Using the Operation in Retail POS          Start Retail POS and log on with an account that has store inventory access. Note: You can also pick merchandise using Enterprise Portal with just a browser and an Internet connection. The receiving documents can be downloaded from Retail Headquarters on demand. Scan an item. Retail Transaction Service: Purchase Order and Transfer Orders Functional Overview You can receive inventory from purchase orders and incoming transfer orders. type the quantity. Item variants and units of measure can be included when receiving inventory. or in the Scan or enter barcode box. Select the appropriate variant dimensions. Create Buttons on the Till Layout No need to create a new button for Picking and Receiving since it’s already configured on the current till layout under Tasks. Repeat the stock count steps for each item that you want to count. You can use Retail POS to complete outgoing transfer orders and pick merchandise for them. and employees who have been granted access can receive the merchandise. Retail POS displays the Stock Counting form. click Commit to send the stock count to Retail Headquarters. type the item number. In the Enter quantity box. and then click Stock Count. When you have finished the stock count. Retail POS displays the Select form. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. No other Transaction Service configuration is needed.

Click Refresh. Click Tasks. When you have finished receiving inventory. When you have finished picking the transfer order. Retail POS displays a list of purchase orders. click Commit to send the changes to Retail Headquarters. and then click Picking and Receiving. and then press ENTER. Retail POS displays a list of purchase orders. Scan the item that you want to receive. Repeat the previous steps for each item that you want to pick. Page 236 . Receive a purchase order or transfer order            Start Retail POS and log on with an account that has store inventory access. or in the Scan or enter barcode box. and then press ENTER. Retail POS displays the Picking dialog box. it may not be easy to return the whole transaction using the same price as the items originally had. Scan an item that you want to pick. or in the Scan or enter barcode box. This way the customer can return one or more items from the original transaction using its original price. Select the outgoing transfer order that you want. Retail POS displays the Quantity dialog box. and then click Select. You may also be returning the items in another store. 2. and then click Picking and Receiving. Select the purchase order or incoming transfer order that you want to receive. Retail Transaction Service: Centralized Returns Functional Overview When some time has passed since a transaction was completed. In the Enter quantity box. This problem has been solved by enabling Retail POS to retrieve previously posted transaction from Microsoft Dynamics AX for Retail. Click Tasks. type the quantity. Retail POS displays the Receiving dialog box. Click Refresh. incoming transfer orders. Retail POS displays the Quantity dialog box. and then press ENTER. Repeat the previous steps for each item that you want to receive. click Commit to send the changes to Retail Headquarters.Microsoft Dynamics® AX for Retail Training Manual Using the Operation in Retail POS 1. and then press ENTER. type the item number. type the quantity. type the item number. and then click Select. and outgoing transfer orders for the store. In the Enter quantity box. Complete an outgoing transfer order            Start Retail POS and log on with an account that has store inventory access. incoming transfer orders. and outgoing transfer orders for the store.

in the case when transaction is not found In Microsoft Dynamics AX for Retail it is checked whether it is found in the local database. the new button should be visible Click on the button Return Transaction A dialog asking for a receipt number appears. It is possible that the transaction has not yet been posted into Microsoft Dynamics AX for Retail. Centralized returns Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. Therefore. Should note that transactions must be returned to the same register if P-Term has not run. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured.Manual The system has to be configured so that each receipt number is unique. No other Transaction Service configuration is needed. If it is still not found. Page 237 . Using the Operation in Retail POS      Start the Retail POS application If the application is already running then log off and then log back on. it is able to locate it and send it back to the Retail POS. By passing the unique receipt number into Microsoft Dynamics AX for Retail.  Add a new button with Action ‘Return Transaction’ Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. an error message appears saying that the transaction is not found. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the Retail POS local database. Create Buttons on the Till Layout To have access to the Centralized returns operation a button needs to be added to the Till layout.

Microsoft Dynamics® AX for Retail Training Manual   Type in the receipt number. This prevents the same items to be returned in two stores at the same time. When the transaction has been paid for. Page 238 . Microsoft Dynamics AX for Retail is notified through the Transaction Service and each returned item is checked again to make sure that they can be returned. Retail Transaction Service: Staff validation Functional Overview This functionality enables the feature of querying the centralized Microsoft Dynamics AX for Retail database to validate the operator log in at the Retail POS. If the receipt number is found in Microsoft Dynamics AX for Retail a dialog appears with every item from that transaction. The items selected will be added to the current transaction. Selecting a line has the same affect) Select all (Selects all the lines) Clear selection (Deselects all the lines) Press either Return items to return the selected items or press Cancel to abort the operation. In addition to validating the log on it also monitors that an operator is not logged on to many terminals at the same time therefore the centralized log off communication is to ensure that Microsoft Dynamics AX for Retail is aware when an operator is not logged on.       Select the items meant to be returned using any of the appropriate buttons: Select line (Selects one line.

Select the Settings tab Select Staff Save the settings Create Buttons on the Till Layout If it doesn't already exists a Log off button has to be added to the Till layout.    RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID Either select an existing payment button grid or create a new one. Add a new button with Action Logoff Creating an Operator in Microsoft Dynamics AX for Retail In order to create a staff member in Microsoft Dynamics AX for Retail. The new Staff member will be visible in the list. Logoff button Create a button on the Till layout. Type in information relating to the Retail POS as described on the next page.  Press CTRL+N to create a new Employee. Page 239 .Manual Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. an Employee needs to be created first.  Select the General tab  Place a check mark next to the Retail field in order to convert the newly created employee to become a Staff member:    Click on RETAIL HEADQUARTERS>SETUP>STORE>STAFF and the Staff form will appear.  Click on BASIC>EMPLOYEE DETAILS and the Employee form will appear.      Click RETAIL HEADQUARTERS>SETUP>POS>TRANSACTION SERVICE PROFILE Select the Transaction Profile the current terminal is using.

defined on Privileges tab   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal Page 240 .Microsoft Dynamics® AX for Retail Training Manual Tab General General General Field Name Name on receipt Blocked Description The name of the cashier The name as it appears on the receipt Checked if the cashier should temporarily not be able to login (online check) The password to be entered Whether the cashier should be allowed to log in to multiple terminals at any given time (online check) Personal Privileges Password Allow multiple logins  Set necessary Privileges.

In order to be able to log off. The Log off function can only be pressed if the transaction is empty. When creating credit memos on the Retail POS a request is sent to Microsoft Dynamics AX for Retail through the Retail POS Transaction Service and the creation of the credit memo is done on the Microsoft Dynamics AX for Retail side and the information is sent back to the POS and it can continue with the sale that is payment. Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. the user is prompted with the following window: Login with the user ID and the password as provided in the steps above. No other Transaction Service configuration is needed. make sure that a button with the Log off functionality is available. It is issued that is when a customer returns bought goods and the holder of a voucher can use it as payment for other goods. A voucher is never sold but only issued under circumstances when a customer can claim that he has valid reasons for getting one. Credit Memo Number Sequence    Go to RETAIL HEADQUARTERS>SETUP>PARAMETERS Select tab Number sequences Set the number sequence for Credit voucher Number Page 241 . Please note that in this document we will always refer to Credit memo but in the Microsoft Dynamics AX for Retail it is called Credit Voucher.Manual Using the operation in Retail POS     When the POS starts. Configuring Microsoft Dynamics AX for Retail For credit memos to be properly created and used a number sequence needs to be created and some tender type configurations need to be set. the POS returns to the log in state. Retail Transaction Service: Credit memo (Credit voucher) Functional overview A Credit memo or a Credit voucher is a document that acknowledges a liability and provides authorization to pay the debt. printing a certificate and so on. but when activated.

Page 242 .  Add a new button with Action Issue Credit Memo. Add a new button with Action Pay Credit Memo and Payment type as Credit Memo.Microsoft Dynamics® AX for Retail Training Manual Tender type properties Decide the minimum value allowed on the Credit Memo tenders and what tender to use if the balance is less than the minimum:  RETAIL HEADQUARTERS>SETUP>STORE>STORES:  Select the Store you want to use  Click on the Setup button and select Tender Types  Select Tender type Credit Memo  Select the Change tab  Above Minimum change tender is the tender that should be used if the remainder of the balance is higher than the Minimum Change.  Set Change tender to Cash (or any other tender type you want).  Minimum change the minimum balance that can be on the credit memo before giving the customer the change back and invalidating the credit memo. Pay Credit Memo  Create a button on the Till layout pay with a gift card RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID      Either select an existing button grid or create a new one.  Select the General tab and set Operation id to 213 (Pay Credit memo)  These steps have to be repeated for every store that is being used Create Buttons on the Till Layout To issue and use credit memos buttons have to be added to the Till layout. Issue credit memo Create a button on the Till layout issue a gift card RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. The Pay with Credit Memo button will work in two ways: If the transaction is a negative or return action a credit memo will be issued If the transaction is a positive number then the cashier will be asked for a credit memo id to use as payment.

Go into RETAIL AX>RETAIL HEADQUARTERS>INQUIRES>CREDIT VOUCHERS The credit memo that was just created will be visible in the list with Applied as false Sell a few items Click on the Pay Credit Memo button created before. simply issue a credit memo for the amount that the store owes the customer within the transaction. Using the operation in Retail POS              Start the Retail POS application If the application is already running then log off and then log back on. Retail Transaction Service: Gift Card Functional Overview Page 243 .Manual The Issue Credit Memo button will. as the name implies. A dialog asking for the credit memo number will be displayed Enter the credit memo number created before. Click on the button Get The Credit memo amount will be displayed in the dialog    Click on the button OK Go into RETAIL AX>RETAIL HEADQUARTERS>INQUIRES>CREDIT VOUCHERS The credit memo created previously will now have Applied as true and if the credit memo balance was not used up a new credit voucher was issued. Send the updated values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new buttons should be visible Return an item Click on Issue Credit Memo button and if the balance of the transaction is a minus number a Credit Memo will be created through the Transaction Service.

It is beneficial to the retailer as then the gift card recipient has to come to the retailer to redeem the card. Create Buttons on the Till Layout To have access to the Centralized returns operation a button needs to be added to the Till layout. Customers can purchase and give gift cards to friends and family. Enter the gift card amount and click OK to complete the transaction. add balance to Gift Card. Gift Card Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. POS prints a sales receipt and a gift receipt. Using the Operation in Retail POS There are four main functions on the Retail POS: 1. Redeem a Gift Card     Issue a Gift Card At POS. No other Transaction Service configuration is needed. Customers also spend more when there is balance left on the card. Add Balance to Gift Card 3. check Gift Card balance. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. click Task/Issue Gift Card Scan the gift card or type in a number in the Gift card number box. At POS terminal there are four operations: issue a Gift Card to the customer. or allow the customer to pay with a Gift Card. Check Balance on Gift Card 4. Issue Gift Card 2.  Add a new button with Action ‘Issue Gift Card’  Add another new button with Action ‘Add to Gift Card’  Add another new button with Action ‘Gift Card Balance’ Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal.Microsoft Dynamics® AX for Retail Training Manual A gift card is a non-monetary item that is purchased by a customer and is issued by a retailer. Page 244 .

Enter the gift card amount and click OK to complete the transaction. configure a button with action Gift Card Balance. Click Add to Gift Card button Scan the gift card or type in a number in the Gift card number box. Scan the gift card or type in a number inthe Gift card number box.Manual     Add Balance to Gift Card At POS configure a button with action Add to Gift Card. Click on Gift Card Balance. Page 245 . Click on Get to see the gift card balance Click on Print Receipt to print a receipt with the blance of the gift card.      Check Gift Card Balance At POS.

either by swiping the loyalty card or press a special button to manually enter the loyalty card number. Each loyalty card is also identified in what way it is intended to be used. accruing and spending and so on. Configuring Microsoft Dynamics AX for Retail Details of Loyalty configuration is covered In Microsoft Dynamics AX for Retail HQ User Guide. only accruing. one or more loyalty cards can be issued belonging to this loyalty customer. After the loyalty customer has been created. Accruing points requires a loyalty customer to be created. Business group. Each of those loyalty cards have a reference to a loyalty scheme. Retail department. Special group. Division group. 2) a purchase of an item that belongs to one of the following: Retail group. that is how many points can be accrued and for doing what. Retail Transaction Service: Loyalty Functional Overview The loyalty system is based mainly upon two operations. Accruing points and spending points.Microsoft Dynamics® AX for Retail Training Manual     Redeem a Gift Card Add items to a transaction Click Pay Gift Card Scan the gift card or type in a number inthe Gift card number box. More than one loyalty customer can have a reference to the same real customer. 3) a Page 246 . Each loyalty customer can have a reference (optional) to a real customer in the system. accruing points and spending points. which specify the points accruement rule. Using the Operation in Retail POS There are two main functions on the Retail POS. Click OK to complete the transaction. Accruing points can be done at any time during the transaction. The following may trigger a point accrual: 1) a direct purchase of an item.

Type the Loyalty card number into the number dialog. If the user tries to add a second Loyalty card a message appears asking if you would like to override the existing one. Only one Loyalty card can be registered for each transaction. If the card is identified as a Loyalty card a message is displayed on the message panel. How to Accrue Points In order for loyalty points to be accrued.  Go through the Transaction Service Profile settings again and make sure that they are correct. In order to spend loyalty points.  Enter the items to be purchased  Press the Card payment button. the card payment dialog has to be opened and a card that has been identified as a loyalty card has to be used. a loyalty card has to be added to the transaction.Manual purchase of any item. 4) a purchase of a particular variant of an item 5) for using a special vendor type. when paying. One way is to swipe the loyalty card at any time during the transaction.  Swipe or enter the loyalty card number and enter the amount to be paid. Page 247 . Troubleshooting If an error comes up when using any of the Transaction service operations then the Retail POS transaction service has not been configured correctly. How to Spend Points When using the Loyalty card to spend points the card payment dialog must be opened. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on the button Loyalty Request.       Start the Retail POS application If the application is already running then log off and then log back on. Another way is to manually enter the Loyalty card number.  The Card payment dialog appears.

Microsoft Dynamics® AX for Retail Training Manual The firewall allows connections on the Transaction Service port Conclusion Getting to know and having overview of the design and functionality of the Retail POS is important in order to get the utmost of the functionality of the POS and the interaction of the POS and the POS settings in the Microsoft Dynamics AX for Retail. Page 248 . Having an overview of the data replication and communications between the two systems is equally important in order to get the idea of how the system as a whole will work in a customer environment.

3.Manual Quick Interaction: Lessons Learned Take a moment and write down three Key Points you have learned from this chapter: 1. Page 249 . 2.

This action causes an input window to appear. Allows user to account for money taken to the bank. Change Unit of Measure Allows changing unit of measure from default UOM to a different UOM configured In Microsoft Dynamics AX for Retail. A customer account has to be selected prior to executing this action. Launches Get Customer operation. customer Change User Clear Qty Clear Salesperson Customer Customer Account Deposit Customer Add Page 250 . User required to input amount and bank deposit number. Input customer ID. Create a new customer account. By specifying different operation number for each blank operation. for it to function correctly. Operation Add Shipping Address Add to Gift Card Application Exit Bank Drop Description Add customer shipping address to transaction. to allow a deposit into a customer’s account. This operation will clear the salesperson from a selected item. Parameter: A second optional parameter.Microsoft Dynamics® AX for Retail Training Manual Appendix A – Button Actions Here is listed the Button actions available. Each operation is explained and what additional information is needed. Sets the quantity a selected item line to 1. Add balance to gift card. Input is customer name. Input field(s) Blank Operation Operation number: The current blank operation. many different blank operations can be referenced from within the main blank operation. The table contains a list of all user operations for example operations available in the user interface. Executes the blank operation service. if any. Terminates the application.

this action clears the previously selected customer from the current transaction. When cash is being put directly into the POS without any items sold. this operation is used. End of day procedure is triggered by clicking this button. By clicking this button. Only available for Stand-alone terminals. Prints a report showing the customer transactions for the selected customer. An optional description can follow. Only available for Stand-alone terminals. If a customer has been selected. From there it is possible to select a customer and attach him to the current transaction. design mode is entered. When the day starts. Creates an entity to a selected expense account. By clicking this button. End of shift procedure is triggered by clicking this button. not having balance equal to zero. Only available for Stand-alone terminals.Manual group address and so on. Displays the balance of the transaction on the customer display. Displays the transactions for the selected customer. design mode is disabled. This action displays a customer search window. with an optional description. Prints a balance report for all customers. Customer Balance Report Customer Clear Customer Search Customer Transactions Customer Transactions Report Customer Balance Report Declare Start Amount Design Mode Enable Design Mode Disable Display Total End Of Day End of Shift Expense Accounts Float Entry Fuel Item Sale Get Fleet Card Information Gift Card Balance Page 251 . cash can be inserted into the cash box using this operation.

button. a new item can be selected Item Search Line Discount Amount Line Discount Percent Lock Terminal Log Off Loyalty Request This action displays an item search window. Issues a new Credit Memo in Retail AX through the Retail Transaction Service.. This action is executed to log of the current user. This action allows the user to add text comment to the invoice. Issue a gift card After selecting an item from the list of items. the terminal will enter a locked state. which the terminal can only recover from by entering the current user’s password. By pressing the .. like a loyalty card.Microsoft Dynamics® AX for Retail Training Manual Income Accounts Inventory Lookup Invoice Comment Issue Credit Memo Creates an entity to a selected income account. This action triggers the sale of a barcode specified by the input field that appears. From there it is possible to search for and select an item and attach it to the current transaction. By pressing a button with this action. this action can be executed to attach some text comment to the item. This action is used to request for loyalty point for a customer holding some loyalty identification. Issue Gift Card Item Comment Item Sale Barcode: The barcode sold. Only available with a working Retail POS Retail Transaction Service. A text input window appears. This action displays an input box where the discount percent can be specified for a previously selected item. Page 252 . This action displays an input box where the discount amount can be specified for a previously selected item.

Concludes the transaction by paying the whole amount with cash. Displays a window to type in a Gift Card number. The different tax must be specified beforehand in Retail Headquarters. Displays a window to type in a Credit Memo number. The list of taxes must be specified beforehand in Retail Headquarters. Overrides the tax on the selected line item with a different tax. The different tax must be specified beforehand in Retail Headquarters Overrides the tax on the selected line item with a tax that the cashier selects from a list. Executes the check payment window. The list of taxes must be specified beforehand in Retail Headquarters. Only available with a working Retail POS Retail Transaction Service Displays list of all currencies that the customer can pay in. Executes the customer account window.Manual Minimize POS Window The POS window can be minimized by pressing a button with this action. Overrides the tax on a transaction with a tax that the cashier selects from a list. Executes the corporate card window. Executes the card payment window. Executing this action opens the cash drawer. Executes the cash payment window. Only available with a working Retail POS Retail Transaction Service Displays the picking and receiving Open Drawer Override line item tax Override line item tax from list Override transaction tax Override transaction tax from list Pay Card Pay Cash Pay Cash Quick Pay Cheque Pay Corporate Card Pay Credit Memo Pay Currency Pay Customer Account Pay Gift Card Picking and Receiving Page 253 . Overrides the tax on a transaction with a different tax.

Then by pressing the button. By pressing a button with this action. Checks the price of an item. the selected button grid will appear as a modal window above the POS screen. Popup menu A drop down menu to select the popup menu. Prints an Z report for the day. A list of suspended transactions can be displayed with this action. the current price can be overridden by some entered price. Price Check Price Override Price Check Price Override Print X Print Z Recall Transaction Return Item Return Transaction Page 254 . a window appears where an item can either be entered or a barcode be scanned to view the item’s price. An item can be returned by executing this action prior to “selling” the item. where you can select a purchase order or transfer order to receive or pick merchandise for. Retail POS displays a number pad to enter the new price. By selecting an item from the list of sold items and executing this action. The item will then be registered to the transaction with a negative valued quantity. Prints an X report for the day. Closing this window will happen by either choosing one of the grid’s buttons. Overrides the price of an item if the item has been set up to allow it. Retail POS asks for the item’s number. You can scan the item or search for the item. or by pressing Exit. When the item is found. This action allows a previously created button grid to be selected and attached to the action.Microsoft Dynamics® AX for Retail Training Manual dialog box. A whole transaction can be returned by using this action. and recalled to be completed. Retail POS displays the price of the item with the option to add the item to the transaction.

this action will suspend the transaction to be recalled later. and then declared using a window that pops up. This action can be executed to start counting the cash from within the cash drawer. This action displays an input box where the total discount amount can be specified for a previously selected item. Sales Order Search Shipping Address Set Quantity Show Journal Shut Down Computer Stock Count Sub Menu A drop down menu to select the submenu. When cash has to be withdrawn from the cash drawer. Only available with Retail POS Retail Transaction Service.Manual Safe Drop Sales Invoice Enter amount mover from drawer to the safe. Gets information about sales orders on a specific customer in Retail AX Displays a form for searching for a shipping address This action displays an input window where a new quantity can be set to a previously selected item. Each transaction can be viewed in detail and reprinted. which will disappear when a button in the submenu is clicked. Gets information about sales invoices on a specific customer in Retail AX Only available with Retail POS Retail Transaction Service. Suspend transaction Tender Declaration Tender Removal Total Discount Amount Total Discount Percent Page 255 . If the customer has to attend to some urgent matter before completing the transaction. Pops up a defined submenu. this operation can be used. This action displays an input box where the total discount percent can be specified for a previously selected item. Used to count stock at the store. This action displays a list of transactions performed on the POS. with an optional description.

Void Item Void Payment Void Transaction Page 256 . The item has to be selected first.Microsoft Dynamics® AX for Retail Training Manual Transaction Comment This action can be executed to attach some text comment to the transaction. The payment has to be selected first. This action can be executed to void an entire transaction. This action can be executed to void a selected item from the list of sales in the transaction. A text input window appears. This action can be executed to void a payment from the list of registered payments from the transaction.

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