Manual

Microsoft Dynamics® AX for Retail Training Manual

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Microsoft Dynamics® AX for Retail Training Manual
CHAPTER 1: INTRODUCTION .................................................................................................................................. 7 BASIC INFORMATION.......................................................................................................................................................7 FURTHER INFORMATION ..................................................................................................................................................8 CHAPTER 2: MAIN FUNCTIONALITY ........................................................................................................................ 9 OBJECTIVES ...................................................................................................................................................................9 INTRODUCTION ..............................................................................................................................................................9 ITEMS ..........................................................................................................................................................................9 PRICE CONTROL ...........................................................................................................................................................10 VARIANTS ...................................................................................................................................................................11 INFOCODES .................................................................................................................................................................12 LABEL PRINTING ...........................................................................................................................................................12 LINKED ITEMS ..............................................................................................................................................................12 RETAIL POS PROFILES ...................................................................................................................................................12 DISTRIBUTION LOCATIONS..............................................................................................................................................12 STORES ......................................................................................................................................................................13 TENDER TYPES .............................................................................................................................................................13 INCOME AND EXPENSE ACCOUNTS ...................................................................................................................................13 SECTIONS AND SHELVES .................................................................................................................................................13 RETAIL POS TERMINALS ................................................................................................................................................13 STAFF ........................................................................................................................................................................13 CUSTOMER .................................................................................................................................................................14 TRANSACTION INFORMATION .........................................................................................................................................14 EXCHANGING DATA BETWEEN POINT OF SALE AND STORES ..................................................................................................14 MANUAL DATA EXCHANGE ............................................................................................................................................14 ACTIONS.....................................................................................................................................................................14 END OF DAY PROCEDURES .............................................................................................................................................14 TEST YOUR KNOWLEDGE  OVERVIEW .............................................................................................................................16 CHAPTER 3: RETAIL HEADQUARTERS SETUP AND REQUIREMENTS ...................................................................... 17 OBJECTIVES .................................................................................................................................................................17 INTRODUCTION ............................................................................................................................................................17 RETAIL HEADQUARTERS .................................................................................................................................................17 CHECKLIST FOR STARTING RETAIL HEADQUARTERS ..............................................................................................................19 RETAIL PARAMETERS.....................................................................................................................................................19 LOCALIZED SEED DATA ..................................................................................................................................................21 NUMBERING PRINCIPLES................................................................................................................................................22 INTRODUCTION TO DATA DISTRIBUTION ...........................................................................................................................24 CONCLUSION ...............................................................................................................................................................26 LAB 3.1 – SETTING UP A NEW DISTRIBUTION GROUP ...........................................................................................................26 TEST YOUR KNOWLEDGE  RETAIL HEADQUARTERS SETUP AND REQUIREMENTS ......................................................................26 CHAPTER 4: STORE SETUP .................................................................................................................................... 28 OBJECTIVES .................................................................................................................................................................28 INTRODUCTION ............................................................................................................................................................28 CHECKLIST FOR STORE SETUP..........................................................................................................................................31 CONCLUSION ...............................................................................................................................................................31 LAB 4.1 – SETTING UP A NEW STORE ...............................................................................................................................31 TEST YOUR KNOWLEDGE  STORE SETUP ..........................................................................................................................33 CHAPTER 5: INVENTORY SETUP AND MANAGEMENT .......................................................................................... 35 OBJECTIVES .................................................................................................................................................................35

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INTRODUCTION ............................................................................................................................................................35 CHECKLIST FOR INVENTORY SETUP ...................................................................................................................................37 RETAIL ITEMS ..............................................................................................................................................................38 LANGUAGE SPECIFIC ITEM DESCRIPTIONS ...........................................................................................................................40 ITEM HIERARCHY ..........................................................................................................................................................41 ASSORTMENTS.............................................................................................................................................................45 VARIANTS ...................................................................................................................................................................46 ITEM LINKING ..............................................................................................................................................................48 UNITS OF MEASURE......................................................................................................................................................51 COMPARISON PRICES ....................................................................................................................................................53 COMPETITORS .............................................................................................................................................................53 SECTIONS AND SHELVES .................................................................................................................................................54 RETAIL ITEM PRINTINGS.................................................................................................................................................54 ITEM LIFE CYCLE...........................................................................................................................................................57 CONCLUSION ...............................................................................................................................................................58 LAB 5.1 – SETTING UP AN ITEM ......................................................................................................................................58 TEST YOUR KNOWLEDGE  INVENTORY SETUP AND MANAGEMENT .......................................................................................60 CHAPTER 6: PRICE MANAGEMENT ....................................................................................................................... 62 OBJECTIVES .................................................................................................................................................................62 INTRODUCTION ............................................................................................................................................................62 PRICES SET AT RETAIL HEADQUARTERS .............................................................................................................................62 MANUAL PRICE CHANGES AT POS...................................................................................................................................64 PERIODIC OFFERS .........................................................................................................................................................64 LAB 6.1 – BLACK FRIDAY DISCOUNTS ...............................................................................................................................72 TEST YOUR KNOWLEDGE  PRICE MANAGEMENT ...............................................................................................................73 CHAPTER 7: BAR CODE MANAGEMENT ................................................................................................................ 75 OBJECTIVES .................................................................................................................................................................75 INTRODUCTION ............................................................................................................................................................75 BAR CODE MASKS ........................................................................................................................................................76 BAR CODE CHECKING ....................................................................................................................................................80 BAR CODE/PLU REGISTRATION .......................................................................................................................................81 CONCLUSION ...............................................................................................................................................................84 LAB 7.1 – CREATING AN IN-HOUSE BAR CODE ....................................................................................................................84 TEST YOUR KNOWLEDGE  BAR CODES ............................................................................................................................86 CHAPTER 8: STATEMENTS .................................................................................................................................... 87 OBJECTIVES .................................................................................................................................................................87 INTRODUCTION ............................................................................................................................................................87 SETUP/CONFIGURATION ................................................................................................................................................88 PROCESSES..................................................................................................................................................................91 RECEIPTS ....................................................................................................................................................................96 VIEWING TRANSACTIONS ...............................................................................................................................................97 VIEWING POS BATCHES ................................................................................................................................................97 CONCLUSION ...............................................................................................................................................................98 LAB 8.1 – POSTING A STATEMENT FOR STORE 10 ...............................................................................................................98 TEST YOUR KNOWLEDGE  STORE MANAGEMENT ..............................................................................................................99 APPENDIX A: CHANGES AND NEW FEATURES ...................................................................................................................100 APPENDIX B: SETUP AND CONFIGURATION ......................................................................................................................102 APPENDIX C: LOCATIONS OF FORMS AND FUNCTIONALITY ..................................................................................................104 CHAPTER 9: INFOCODES ..................................................................................................................................... 107

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Microsoft Dynamics® AX for Retail Training Manual
OBJECTIVES ...............................................................................................................................................................107 INTRODUCTION ..........................................................................................................................................................107 INFORMATION SUBCODES ............................................................................................................................................107 INFOCODE LINKING .....................................................................................................................................................107 SETTING UP INFOCODES ..............................................................................................................................................108 INFOCODE ASSIGNMENT ..............................................................................................................................................109 CONCLUSION .............................................................................................................................................................113 LAB 9.1 – CREATE AN INFOCODE...................................................................................................................................113 TEST YOUR KNOWLEDGE  INFOCODES ..........................................................................................................................114 CHAPTER 10: ITEM IMPORT ............................................................................................................................... 116 OBJECTIVES ...............................................................................................................................................................116 INTRODUCTION ..........................................................................................................................................................116 IMPORT SETUP...........................................................................................................................................................117 VENDORS .................................................................................................................................................................117 IMPORTED FILES.........................................................................................................................................................122 ITEM IMPORT JOURNALS ..............................................................................................................................................125 CONCLUSION .............................................................................................................................................................129 LAB 10.1 ITEM VALIDATION RULES FOR ITEM IMPORTER.....................................................................................................129 TEST YOUR KNOWLEDGE  ITEM IMPORT........................................................................................................................131 CHAPTER 11: REPLENISHMENT .......................................................................................................................... 132 OBJECTIVES ...............................................................................................................................................................132 INTRODUCTION ..........................................................................................................................................................132 ITEM PACKAGE ...........................................................................................................................................................132 SIZE, COLOR AND STYLE CURVE .....................................................................................................................................132 PURCHASE ORDER USING COLOR/SIZE/STYLE CURVE ........................................................................................................133 LOCATION REPLENISHMENT GROUPS .............................................................................................................................134 REPLENISHMENT RULES ...............................................................................................................................................134 CROSS DOCKING ........................................................................................................................................................135 BUYERS PUSH ............................................................................................................................................................138 CONCLUSION .............................................................................................................................................................140 LAB 11.1 – REPLENISHMENT – CURVES AND CROSS DOCKING ............................................................................................140 TEST YOUR KNOWLEDGE  REPLENISHMENT ...................................................................................................................143 CHAPTER 12: TABLE DISTRIBUTION .................................................................................................................... 145 OBJECTIVES ...............................................................................................................................................................145 INTRODUCTION ..........................................................................................................................................................145 DATA DISTRIBUTION BASICS .........................................................................................................................................145 DATA DISTRIBUTION GROUPS IN RETAIL AX ....................................................................................................................147 CONFIGURING TABLE DISTRIBUTION...............................................................................................................................153 LAB 12.1 – STORE-SPECIFIC PRICE CHANGE. ....................................................................................................................155 TEST YOUR KNOWLEDGE  TABLE DISTRIBUTION ..............................................................................................................159 CHAPTER 13: COMMERCE SERVICES................................................................................................................... 160 OBJECTIVE ................................................................................................................................................................160 INTRODUCTION ..........................................................................................................................................................160 TEST YOUR KNOWLEDGE – COMMERCE SERVICES .............................................................................................................164 CHAPTER 14: REPORTS ....................................................................................................................................... 165 OBJECTIVES ...............................................................................................................................................................165 INTRODUCTION 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INQUIRIES .................................................................................................................................................................165 REPORTS ..................................................................................................................................................................167 LAB 14.1 – GETTING LIST OF ITEMS WHICH ARE ABOUT TO GET OBSOLETE .............................................................................168 TEST YOUR KNOWLEDGE – REPORTS ..............................................................................................................................169 CHAPTER 15: ENTERPRISE PORTAL ..................................................................................................................... 170 OBJECTIVES ...............................................................................................................................................................170 INTRODUCTION ..........................................................................................................................................................170 SET UP ENTERPRISE PORTAL PROFILES AND USERS .............................................................................................................170 ENTERPRISE PORTAL REPORTS ......................................................................................................................................172 STORE INVENTORY AT ENTERPRISE PORTAL FOR STORE ......................................................................................................173 LAB 15.1 – SETTING UP AN ART GALLERY AND STORE ......................................................................................................174 TEST YOUR KNOWLEDGE – ENTERPRISE PORTAL ...............................................................................................................178 CHAPTER 16: LOCALE SPECIFIC FEATURES .......................................................................................................... 180 FISCAL BOOKS ...........................................................................................................................................................180 FISCAL FRAMEWORK ...................................................................................................................................................181 GLS-CONS ..............................................................................................................................................................181 GLS-EE ...................................................................................................................................................................184 CHAPTER 17: RETAIL POS, STORE CONNECT & TRANSACTION SERVICE .............................................................. 185 OBJECTIVES ...............................................................................................................................................................185 INTRODUCTION ..........................................................................................................................................................185 PART I: POS LAYOUT AND RECEIPT DESIGN .....................................................................................................................185 CREATE A BUTTON GRID ..............................................................................................................................................186 CHANGE EXISTING BUTTON GRID ..................................................................................................................................189 SALES BUTTON ..........................................................................................................................................................190 PAYMENT BUTTONS ....................................................................................................................................................191 ACTION BUTTONS .......................................................................................................................................................192 MENUS ....................................................................................................................................................................193 POS DESIGN .............................................................................................................................................................195 LAB 17.1 – SETTING UP A NEW BUTTON GRID FOR QUICK SALE ...........................................................................................200 PART II: CONNECTING MICROSOFT DYNAMICS® AX FOR RETAIL HEADQUARTERS AND RETAILPOS ...........................................201 CONNECTIONS: REQUIREMENTS ....................................................................................................................................201 CONNECTIONS: SYSTEM OVERVIEW ................................................................................................................................201 ® CONNECTIONS: MICROSOFT DYNAMICS AX FOR RETAIL INSTALLATIONS ..............................................................................203 CONNECTIONS: TERMINAL INSTALLATIONS ......................................................................................................................203 CONNECTIONS: TESTING ALL CONNECTIONS .....................................................................................................................204 ® CONNECTIONS: SENDING DEMO DATA MICROSOFT DYNAMICS AX FOR RETAIL TO RETAIL POS ................................................208 PART III: SCHEDULER JOBS ..........................................................................................................................................210 SCHEDULER SUBJOBS ...................................................................................................................................................210 SCHEDULER JOB .........................................................................................................................................................212 DISTRIBUTION RESTRICTION OPTIONS FOR A JOB ...............................................................................................................214 RUNNING SCHEDULER JOBS USING THE BATCH FRAMEWORK ...............................................................................................215 RETAIL POS CONFIGURATION FILE .................................................................................................................................217 ® CONNECTIONS: UPLOADING SALES DATA FROM RETAIL POS TO MICROSOFT DYNAMICS AX FOR RETAIL ....................................219 CONNECTIONS: USE THE TRANSACTION SERVICE FROM RETAIL POS.....................................................................................221 PART IV: RETAIL TRANSACTION SERVICE ........................................................................................................................221 RETAIL TRANSACTION SERVICE: REQUIREMENTS ...............................................................................................................222 RETAIL TRANSACTION SERVICES: CONNECTION CONFIGURATION .........................................................................................222 RETAIL TRANSACTION SERVICE: SALES ORDERS ................................................................................................................223 RETAIL TRANSACTION SERVICE: SALES INVOICES ...............................................................................................................227 RETAIL TRANSACTION SERVICE: CUSTOMER VALIDATION ....................................................................................................230

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...................................................................................................................................................................................................................................................................................................................................................................235 RETAIL TRANSACTION SERVICE: CENTRALIZED RETURNS .249 APPENDIX A – BUTTON ACTIONS ..............................236 RETAIL TRANSACTION SERVICE: STAFF VALIDATION ...248 QUICK INTERACTION: LESSONS LEARNED..........241 RETAIL TRANSACTION SERVICE: GIFT CARD............................................................................................................................................247 CONCLUSION ..................................................................................Microsoft Dynamics® AX for Retail Training Manual RETAIL TRANSACTION SERVICE: INVENTORY LOOKUP ...........................................................................................................................................................................................................................................................................................................................250 Page 6 ..........238 RETAIL TRANSACTION SERVICE: CREDIT MEMO (CREDIT VOUCHER) ...............................................................................................243 RETAIL TRANSACTION SERVICE: LOYALTY.................................................................................234 RETAIL TRANSACTION SERVICE: PURCHASE ORDER AND TRANSFER ORDERS ..............246 TROUBLESHOOTING ...........................................................................................................................................................................................................................................232 RETAIL TRASACTION SERVICE: STOCK COUNTING .........

Manual CHAPTER 1: INTRODUCTION Basic Information The introduction contains prerequisites and useful information about the Microsoft Dynamics® AX for Retail training course. Page 7 . Store Connect and Transaction Service Course Prerequisites The participants should have good understanding of Microsoft Dynamics AX. You need to be familiar with service names to port numbers assignment through the Hosts and Services files. You need to know how IP addresses can be assigned and how to use tools such as Ping and Tracert. For the data distribution and replication part of the course you need to have solid understanding of the TCP/IP networking protocol. and for those who want to be able to provide support for the application. which introduce an area of the program and examples of how this area works. Course organization The manual consists of the following chapters:                  Chapter 1: Introduction Chapter 2: Main Functionality Chapter 3: Retail Setup and Requirements Chapter 4: Store Setup Chapter 5: Inventory Setup and Management Chapter 6: Price Management Chapter 7: Bar Code Management Chapter 8: Store Management Chapter 9: Infocodes Chapter 10: Item Import Chapter 11: Replenishment Chapter 12: Table Distribution Chapter 13: Commerce Services Chapter 14: Reports Chapter 15: Enterprise Portal Chapter 16: Locale Specific Features Chapter 17: Retail POS. The chapters contain instructional texts.  This Microsoft Dynamics AX for Retail course is mainly an instructor-led training course but assists as well on self-learning. Purpose of the Course The course is intended for people working at Microsoft Dynamics AX Partners who want to set up and configure Retail AX.

refer to: Retail in Microsoft Dynamics AX2009 in PartnerSource (sign in needed) Page 8 .Microsoft Dynamics® AX for Retail Training Manual Demonstration Data For certain chapters it is recommended to use the demonstration data of Microsoft Dynamics AX for Retail. Further Information For further information about the Microsoft Dynamics AX for Retail training course.

All the standard Microsoft Dynamics AX functionalities regarding items. this chapter introduces several main concepts frequently used in the system and it can be regarded as a reference chapter. purchasing. See the list of the main features below. Business Group Page 9 . ordering. In addition. Bar Codes and Variants Each item can have the unlimited number of bar codes linked to it. It is possible to link the bar codes directly to the item or let them represent different units of measure for the same item. you will:     Get an overview of the main features of the Microsoft Dynamics AX for Retail. Identify the main concepts used in connection with the system. and price and cost calculations are available in Retail Headquarters. such as cases or packs. The main aim of this overview chapter is to giving to the user a possibility to get an idea of the system construction. commonly referred to as Variants. Retail Headquarters includes numerous features that consider item sales at the point of sale. Microsoft Dynamics AX for Retail also supports bar codes where the quantity (weight) or the price of the item is included in the bar code. Get familiar with the system hierarchy that is obligatory for the next chapters understanding. Below you can find a listing of the main functionalities available in Microsoft Dynamics AX for Retail. such as stock control. Also. Items Items are the fundamental units in the Microsoft Dynamics AX for the Retail Headquarters system. Be able to provide a short explanation on the system when needed. Introduction A short overview of a system has several purposes. It is also possible to link a bar code to a specific variation of the item.Manual CHAPTER 2: MAIN FUNCTIONALITY Objectives After completing this chapter. Item Hierarchy Retail Headquarters have a four-level static item hierarchy: 1.

which means that it is not intended for being sold at the POS terminals. Page 10 . Shelves and sections are connected to Retail groups and Retail departments. only for retail items. Item Type Each item has a type that tells you:  Whether the item is a standard item. Retail Group Each item can belong to one Retail Group only. the attributes will be copied from the Retail Group to the Item. Further explanations of the distinction between the Retail item. Retail group. Prices can have a starting date and ending date. The link to the higher levels of the retail hierarchy will be established as well by assigning the item to the Retail Group. and Retail department item types can be found in the next chapters. Price Control Retail Headquarters provides the following ways of controlling prices at the POS terminals: Additional Prices Items of the Retail type can have multiple item prices registered. or Retail department type. Retail Department 4. When assigning the item to the Retail Group. which means it will be sold at the POS terminals but not as a specific item but representing a retail group or a retail department. Retail group. They can be specific for variant and item unit. making it possible to sell an item at a different price to certain customers and at specific stores.  Whether it is a retail group or a retail department. Example: Competitors price cannot be set for a standard item.  Whether it is a retail item. A set of functionalities is not allowed for standard items and requires an item to belong to the Retail item. the price will be set at the POS terminal. Division Group 3. which means that this is an item intended for being sold at the POS terminals.Microsoft Dynamics® AX for Retail Training Manual 2. In this case.

different kinds of special offers are available (e. This price is displayed on shelf and item labels. Retail Groups. price per kg or liter).. In other words. Page 11 . Comparison Price The system can calculate a comparison price for the items for a chosen comparison unit (for example. The variants can have different sales prices at the POS. The discounts can be based on a flat percentage or promotional. and styles. Customer/Item Discounts Selected customers can get discounts on specific items. Each combination is represented with a unique bar code. such as Items.Manual Special Offers Retail Headquarters support four types of offers:     Promotion Discount Offer Multibuy Mix & Match The Promotions and Discount Offer types of offer are periodic offers that work similarly. As its name implies. a Multibuy Discount offer type provides a possibility of different levels of discounts based on the number of items the customer buys. discount amount. and Variants. discount percentage. There are several ways to set up this possibility: on the POS or in the Microsoft Dynamics AX. An item can be only in one active promotion at the same time. The main difference is that Promotion offer type is regarded as periodic price changes and represents the standard price while the Discount Offer will work as a discount at the POS. least expensive or be specified for the individual Mix & Match lines. Discounts can be in the form of a deal price. it works in the way similar to the Discount Offer type. The last offer type is Mix & Match.g. mix and match and seasonal offers). colors. Both offers can be based on the specific Price Groups. It is a most versatile type of offer since it can be triggered by a combination of factors. Also. Variants The Retail items can have different sizes.

and transactions settings are set up. Label Printing You can assign a shelf label or an item report to a retail item. On the Functions tab.    The hardware profile contains the driver setup for POS peripherals as well as the keyboard mapping. The maximum amounts or quantity allowed can be set up on the Amount tab. bottles that are linked to drinks. An example of a distribution location is a head office and a POS terminal. It is attached to a functional profile.Microsoft Dynamics® AX for Retail Training Manual Infocodes Retail items can be assigned to multiple infocodes that are an important tool for receiving additional information on the item sale or return.   Distribution Locations Distribution locations are the basis for the flow of data.g. The hardware profiles can be copied. e. It is attached to a POS record The visual profile contains information for the graphical layout and positioning of the POS retail registers. Visual profile is attached to a POS record The functional profile contains functional settings and is attached to a store record. Linked Items Retail items can be automatically linked to other retail items at sales time. you can specify such settings as whether the return transactions and items are allowed and what (if any) messages from/to the POS salesperson can be sent at different stages. The distribution location contains information needed for replication. The receipt profile is a group of form layouts that can be assigned to the point-of-sale printers via a hardware profile. terminal. and receipt profile. On the Infocodes tab. The system prompts the operator at the POS terminal for an input. This provides a set of receipt templates for the printers at your registers. On Receipt numbering tab you can specify receipt numbering masks to compose unique receipt numbers. Retail POS Profiles Retail Headquarters works with these POS profiles: the hardware profile. For each store. the staff. The transaction service profile is where connection information for real-time information access is set up. It is attached to the POS record. functional profile. both between the Retail Headquarters databases and the POS terminals. visual profile. Page 12 . you can print shelf labels and item labels for chosen items or for items where the label is needed. transaction service profile.

Sections and Shelves You can create a physical structure for each store. etc. You can control various aspects of their functionality and default settings from Retail Headquarters.Manual Stores Stores are connected with POS terminals and are the basis for sales transactions. overriding price. Income and Expense Accounts You link all store income with the income accounts and store expenses with the expense accounts. You enter details for handling amount. Staff Retail Headquarters keeps records on the staff members. checks. Tender Types Retail Headquarters allows you to define and configure functionality for the tender types in each store. login/logout procedures. such as the handling of return transactions. they represent a unique warehouse in the standard Microsoft Dynamics AX system and can also be a unique department and cost center. posting. based on the sections and shelves. and set limits for allowing posting. and foreign currency. For each store. such as voiding transactions. You assign the ledger accounts to these accounts for posting and enter POS terminal receipt texts. slip printing. address. accounts. a ledger account for rounding. A staff member must be assigned to a store. and maximum discount to give. statement method. texts that will be printed on receipts and are displayed at the POS terminals. retail items can be assigned to these sections and shelves. performing tender declaration. you choose its closing method.. On the store level. Page 13 . such as ID number. Retail POS Terminals POS Terminals represent the front end of your store. change. depending on tender types such as cash. Besides from being a unique retail location. credit cards. You assign each member a type of authorization for various actions at the POS terminals. and phone number.

or delete a record in a table relevant to data exchange in Retail Headquarters. Likewise. Page 14 .Microsoft Dynamics® AX for Retail Training Manual Customer Retail Headquarters uses the standard Microsoft Dynamics AX customer table with minor enhancements to account for unposted transactions as well as receipt preferences. An action is created every time you modify. The data exchange with POS terminals can be performed either on the basis of these actions or on the entire tables. entering counted amount against the transaction amount. By using them. the system will only insert. Manual Data Exchange The user can manually run all replication jobs scheduled for automatic data exchange management. Thus. or update a record if there is an action for it. Then. and posting the data. End of Day Procedures The typical procedures that need to be executed at the end of the day. delete. Exchanging Data between Point of Sale and Stores In Retail Headquarters. communication with the point of sale consists of replicating between head office and POS. insert. Transaction Information In Retail Headquarters. you can greatly reduce the amount of data that needs to be sent to the POS terminals or replicated between databases. collecting and calculating transaction data. up-to-date transaction sales information is available at all times. Actions Retail Headquarters uses actions to keep track of which records have been changed in relevant tables. using the Microsoft Dynamics AX for Retail Store Connect. involve logging out of each POS terminal. tender declaration can be run on each POS terminal. you can choose to replicate by actions. when replicating. If required. transactions from the POS terminals can be imported continuously throughout business hours.

infocode. The system imports the POS tender declaration in the same way as other transactions and create from it tender declaration transaction entries. the system marks all unmarked transactions made from and up to the date and time selected in the statement. inventory and tender declaration entries. coupon. It then sums up the transaction amounts in each tender type. and Transaction ending time fields if the Closing method field is set to Date and Time. Press CTRL+N to create a new statement. Page 15 . Enter a store number in the Store number field. The steps that describe how to create. Each transaction can include sales and payment entries. It creates a line per staff member or POS terminal if the statement method is defined in such a way. On the Setup tab.    Click Functions > Calculate Statement and click Yes in the dialog window. enter information in the Transaction from date. Transaction ending date. in the Transaction interval field group. Transaction from time. calculate. mix & match. and post the statements are as follows:     Click RETAIL HEADQUARTERS > JOURNALS > OPEN STATEMENTS. Fill in the Counted Amount for all statement lines or perform a tender declaration on each POS.Manual Transactions You can view all information on transactions that have been made at the POS terminals and imported into the Retail Headquarters system. and enters the result for each tender type into a statement line. Click Functions > Post Statement to post the statement. Calculating and Posting Statements When you create a statement and calculate it.

Microsoft Dynamics® AX for Retail Training Manual Test Your Knowledge  Overview Question Is it possible to initiate data exchange manually? ___________ ( ) a. Yes ( ) b. No Question How many levels are in static retail item hierarchy? ________________ Page 16 .

 Retail Headquarters. the POS terminals. Staff. and business accounting setup. prices. and your business accounting setup. These modules also represent the key features of the application. Be able to set up Retail parameters. you will:     Be able to set up Stores and distributions rules for each store. Additional processes are supported with 3rd party solutions. that includes the POS setup and configuration o Retail Headquarters is the core module where centralized management happens. for example. Replication is scheduled by the user and can be set up in the way that only changed information is replicated. such as Items. featuring such important forms as Store card. Retail Headquarters offers means to exchange data between Head Office and POS terminals. and customers. Be able to assign distribution locations to distribution groups and subgroups. It makes extensive use of the distribution principles. Get a clear understanding of the mandatory fields. It caters to the fundamental needs of the retail business. Introduction Microsoft Dynamics AX for Retail is made up of three modules. picking and receiving operations can be performed at the store from within POS or Enterprise Portal.    Retail Headquarters The Microsoft Dynamics AX for Retail Headquarters system is a powerful link for the front end of your stores. It controls the fundamental needs for the retail business. you can control exactly what data is present on the POS terminals in each store and thus set up an item price and current discount offers for each store. staff. The Scheduler module manages the data movement in the system Retail Store Inventory o Key Inventory Management processes. Retail Headquarters manages replication of data between databases and supports the head office – POS structure. such as stock counts. such as items. POS terminals. and Replenishment. By using the built-in data distribution management. Retail Scheduler The Scheduler lies at the heart of the data replication feature. Prices.Manual CHAPTER 3: RETAIL HEADQUARTERS SETUP AND REQUIREMENTS Objectives After completing this chapter. Page 17 .

The Retail groups are formed into Retail departments that. Among them there are multiple retail item sales prices. Retail Headquarters offers several ways of controlling item prices at the POS terminals. stores. and discounts on a collection of items that can be mixed and matched. and thus have an access to the statistical view of sales for each store. Then. together with staff operational authorization. It provides extensive control of functionality for tender types and means to define how the POS terminals operate in the store. and shelf. In addition to the keeping track of items in sections and shelves functionality. you define the structure of the data flow between these locations. You can divide each store into sections and shelves. section. you group items together in the Retail groups.Microsoft Dynamics® AX for Retail Training Manual Retail Headquarters offers you a model for structuring your business. You divide your business into distribution locations: head office. and POS terminals. The use of this functionality ensures better control and overview of sales in your business. quantity discounts. in turn are grouped in Division Groups. discounts on specific items and retail groups. the Division Groups are formed into Business Groups. Page 18 . Finally.

For Brazil. For India. perform the following tasks in the following order: Order 1 2 3 4 5 6 7 8 Task/Overview Retail Setup (Parameters) Localized seed data Inserting Demo Data for Retail Headquarters Setting Up Mandatory Distribution Group Setting Up Distribution Locations Assigning Distribution Locations to Distribution Groups Numbering Principles Importing Data from an Existing System Mandatory Yes No No Yes Yes Yes Yes No Retail Parameters In the Retail Headquarters Parameters form. you can set up the default type of establishment for retail customers. and some POS events. and style that can be set individually or as a combined variant. You can register the default item type and the EAN license number used in your business.. To start Retail Headquarters. Page 19 . the setup can vary from one company to another. sales person ID. such as. Checklist for Starting Retail Headquarters When you set up Retail Headquarters. color. Depending on how you want to structure your business.Manual Infocodes can be assigned to the retail items. Certain setup is mandatory. other is optional. Retail Headquarters allows four retail item variations: size. flight no. Below. there is an overview and a brief description of the settings available on the tabs of the Retail Setup window. you must enter certain information before you can start running your business. income /expense accounts. General Retail Headquarters offers varied features that can help you manage your retail business. More information on the introduced features can be found in the next chapters. tender types. customers. This make it possible for your business to get additional information needed at transaction time. reasons for returns and so on. configuration. you can decide how you want the program to manage the Retail Headquarters system. You must register that Retail Headquarters is in use and specify a store that is a local one in the database you are working in. you can configure replenishment transfer type and price type here.

the default warehouses are required. For such cases. Some information should be available everywhere. You can also specify whether the system will create trade agreement lines for the variants of an item. Page 20 . such as the total discounts and periodic discounts. Posting There are different options to post data. vouchers. and other data that can be defined at the convenience of each user. number sequences are used for variant creation. for example. please refer to the Table distribution chapter. Furthermore. the actions and Preactions are defined. the use of the Preactions for the scheduler. it is possible to define its level as labels can be created for the whole distribution groups or for the local stores. Table distribution is used to decide where the tables’ information should be distributed to. Labels When labels are created. you must create and assign a number sequences for the store numbers. gift cards. For more details. A unique key for the store table is allocated when a new store is created. whereas other is necessary in certain stores only or access to it should be limited by other definitions. Item Creation For the functionality of item creation.Microsoft Dynamics® AX for Retail Training Manual Distribution Here you specify the distribution specific information. Number Sequences When a multiple-store configuration.

The new Initialize button in Retail Headquarters parameters form uses the country settings for the current Microsoft Dynamics AX Company and correct localized data. The seed data will be populated based on the current Microsoft Dynamics AX company default language. 2.dat files that contained all required Retail system data. 3. 4. Select the Retail Headquarters in use check box. Page 21 . You can now populate the Microsoft Dynamics AX company with a single click.Manual Version The version number shows you the actual version of Retail Headquarters. Click RETAIL HEADQUARTERS > SETUP > PARAMETERS. Setting up Retail Setup: 1. 5. Fill in the Local store number field. On the Number sequences tab. fill in the Store Number and Variant fields. Localized Seed Data You do not longer need to import locale-specific version . Existing records are not updated or overwritten. Fill in other fields as needed.

The statements should have automatic creation of numbers. POS Terminal and Statement table to ensure proper work of your system. Setting Up Store Specific Number Sequences You can use number sequences for the identification codes in the tables that can be specific per store. If you set up a number sequence for a table where each store has its own sequence. Numbering is important not only for identification purposes but because a practical numbering system makes the entire company more manageable. Staff. In every company in your retail business. A practical numbering system can also reduce the number of errors that occur in the data entry. you may want to have numbers inserted manually. depending on which store the record will belong to or be valid in. Page 22 .Microsoft Dynamics® AX for Retail Training Manual  Click on Yes in the Initialize base configuration data for Retail Headquarters form. You can set up this option for all tables except for the statements. you can set up a complete numbering system consisting of an unlimited number of number sequences for different types of basic information. Numbering Principles In Microsoft Dynamics AX. you need to select the correct number sequence every time you insert a record in the table in question. In certain tables in Retail Headquarters. you must assign unique identification codes to certain tables such as the Item.

You choose whether to have one sequence for all stores or one sequence per store. Staff number must be unique throughout the system. You should not allow a manual creation of the statement numbers.Manual In the Stores form (RETAIL HEADQUARTERS > SETUP > STORE >STORES). Number series for the Statement Voucher The number sequence for the POS Terminals. there are the drop down lists for the defined number sequences that are pre-created. A common setup is to assign each record to all stores. POS Terminal numbers must be unique throughout the system. Records are not assigned per store. Here is a list of the tables you should set up distribution location dependent number series for: Table Statement Statement voucher POS Terminal Useful Hints Records are assigned per store. but they might have a store dependent distribution. You can set up one general number sequence. on the Number sequences tab. Same as for Discount Offer Same as for Discount Offer The number sequence that is used for a new loyalty Staff Discount Offer Multibuy Mix & Match Loyalty Card Number Page 23 .

These locations denote databases and depending on topology of your system. The scenario below describes high-level steps that are necessary to perform to set up a distribution group and subgroup that includes all distribution locations. Thus. and assigning location to distribution groups. Upon creation. it is very important to create at least two groups that will include the newly created distribution locations for the POSs and Stores. She follows the step by step instructions described in the Table Distribution chapter of the manual. Scenario Lois is starting to set up Retail Headquarters and needs to follow the procedures for setting up distribution groups. Loyalty Customer Number Loyalty customers. To facilitate the setup of the system.   She creates a new distribution group and defines a group and a subgroup. distribution locations. the system automatically creates distribution locations. whenever a POS or a Store record is created. the data is transferred to all distribution locations. Microsoft Dynamics AX is the master system for all types of the data. while store databases and/or POS databases are populated via replication jobs from the Retail Scheduler module. It is vital to properly set up data distribution groups so that the data goes to the proper databases. the database information needs to be set up for corresponding POS and/or Store distribution locations. Since she selects the No filter check box for both of them. Introduction to Data Distribution Microsoft Dynamics AX for Retail manages data in a centralized fashion. Page 24 . She follows the instructions that tell her that she first needs to set up one distribution group that includes all locations.Microsoft Dynamics® AX for Retail Training Manual cards. the distribution locations are automatically included in the Distribution groups with the selected No filter and Default group check boxes.

Lois has to define at least one distribution location that represents the head office in her system. Now the system knows which databases the data that is not restricted to a specific destination should be distributed to.Manual Next. The system automatically creates a distribution location record and assigns the distribution group and subgroup with no filter to it. To do that. she creates a record in the Stores form. Page 25 .

Lab 3. 3. 4. Add S0009 to the Distribution members list. Peter needs to create a new distribution group and subgroup to use it when defining where some prices and promotions should be distributed to. the marketing manager at Adventure Works decides to try a different promotions' sets and pricing at Store 9.Microsoft Dynamics® AX for Retail Training Manual Conclusion Following the guides and manuals while setting up the Retail Headquarters are key factors for the correct data distribution.1 – Setting Up a new distribution group Scenario – New distribution group Peter. this will maximize the system usefulness. 2. Click GROUP>SUBGROUPS. Click MEMBER LIST. Some prices and promotions will have to be specific and distributed only to Store 9. which has a central store database. Test Your Knowledge  Retail Headquarters Setup and Requirements Question Page 26 . The guidelines in this and next chapters present the ideal way of this process setup. 1. Create a new record. 5. Click RETAIL SCHEDULER>SETUP>DISTRIBUTION GROUP.

Setting Up Distribution Location. Assigning Distribution Locations to Distribution Groups and Importing Data from an Existing System.Manual Businesses can be divided into in to the following distribution locations _____________ ( ) a. and type ) c. Setting Up Mandatory Description Group . color. style. and configuration Question What five tasks are mandatory for starting a Retail Headquarters? ___________________________ ( ) a. Retail Setup. Stores. Inserting Demo Data for Retail Headquarters. and configuration ) b. Size. and variant ) d. and Substores Question What retail variants does Retail Headquarters allow? ________________ ( ( ( ( ) a. color. Head Office. Retail Setup. Retail Setup. Size. color. Head Office. Assigning Distribution Locations to Distribution Groups and Numbering Principles (number sequences) ( ) c. Color. Distribution locations. Setting Up Mandatory Description Group . Size. style. Stores. Page 27 . Setting Up Distribution Location and Assigning Distribution Locations to Distribution Groups ( ) b. and Stores ( ) b. style. and POS Terminals ( ) c. Head Office. Setting Up Distribution Group with no filters. Setting Up Distribution Location.

In a multinational environment. defining mandatory tasks and getting an overview over the optional additional tasks available. Create a warehouse representing the store.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 4: STORE SETUP Objectives After completing this chapter. Page 28 . income and expense accounts. address and other registration information. Select financial dimensions for the store. mark it as a store and connect the appropriate stores by selecting the warehouse in the Stores form. POS functionality. staff and a section/shelf structure. When you have set up the general store information. You can set up income and expense accounts. Introduction The store is one of the main units in the Retail headquarters system. stores can have different currency codes. you can have multiple stores and keep track of sales and inventory for each of them. It is a distribution location with its own tender types. You set up tender types. Tender types define ledger posting setups. You set up and select a POS functionality profile for controlling the POS terminals. you will be able to:   Set up a Store correctly. Define a currency code for the store. its name. Tender types configuration The tender types represent everything that the store accepts as a method of payment. It can be divided into sections and shelves. In Retail headquarters. The Following Setup Can Be Carried Out for a Store:            You should register a number for the store. Set up the number sequences for the store. You register store closing procedures and handling of statements. Setting up the stores and the head office in your business are usually among the first steps when setting up your Retail headquarters system. and staff. You set up sales taxes for the store. rounding rules. Use the various options to adapt the Retail headquarters system to the utmost by using the correct settings from the beginning. you need to configure the distribution location setup for the store. change rules and whether the tender type counting should be performed during tender declaration.

It is important to define this from the very beginning in the way that reflects the workflow of the company. Statement Method There are three ways that can be used to summarize statement lines when a statement is calculated:    Staff POS terminal Total Page 29 .Manual Statement configuration The configuration of the statements will affect how a summarization of the Retail sales transactions is created and how the financial and inventory transactions are posted In Microsoft Dynamics AX for Retail.

the statement calculation will create one line for each tender type used in the transactions that is part of the statement. per staff member. performed by multiple staff members. This option is used when cashiers share a register and the total amount of tenders received can be from sales transactions. you can view the total results of tender types for each POS terminal. all the transactions included in the statement are the transactions for the store that are within the date and time range defined and are not already part of another statement. all transactions that belong together will belong to the same statement. POS Batch By using this option. the included in the statement transactions are all transactions for the store that belong to the POS batches that are not a part of the other statements. read more about POS Batches in Chapter 8. Thus. The Date and Time filter can also be used here. Using the POS Terminal method When the POS Terminal method is used. Page 30 . you can view the total results of the tender types for each staff member. Using the Total method When the Total method is used. the statement calculation will create one line for each tender type used in the transactions included in the statement. The default range is the full day of the statement creation. Thus. per POS terminal. This option is used when the intention is to have staff members accountable for the tenders they receive. Closing Method There are two options to define what transactions to be included in the statement:   Date and Time POS Batch Date and Time By using this option. the statement calculation will create one line for each tender type used in the transactions that is part of the statement. By using this closing method.Microsoft Dynamics® AX for Retail Training Manual Using the Staff method When the Staff method is used.

and so on. those tasks are not mentioned in the checklist. For setting up stores in Retail headquarters. other is optional. Series to Stores Setting Up Tender types Setting Up Cash Declaration Setup Setting Up Functionality Profiles Assigning Functionality Profiles to Stores Setting Up Staff Members Setting Up Distribution Groups Setting Up Income/Expense Accounts Setting Up Sections Setting Up Shelves Assigning a default customer to the store Setting up default sales tax group Setting up language for the store Attaching a warehouse to the store Mandatory Yes Yes Yes Yes No Yes Yes Yes Yes No No No Yes Yes Yes Yes Conclusion Setting up a store gives an opportunity to define in details what settings are desirable for each business. Lab 4. Depending on how you want to structure your business. Order 1 2 3 4 5 6 7 8 9 11 12 13 14 15 16 17 Task/Overview Setting Up Stores Defining Statement method Assigning No. Certain setup is mandatory. complete the following tasks. Note that is has been assumed that certain tasks have already been carried out in the Retail Setup. therefore. setting up Functionality Profiles. you must enter certain information before you can start using the store. the setup can vary from one store to another. Staff members. For instance. this includes defining of the Statement/Closing methods.1 – Setting Up a new Store Step by Step – Setting Up a New Store Page 31 .Manual Checklist for Store Setup When you set up a store in Retail headquarters.

1. Page 32 . Create a Warehouse called Store11 and connect it to the store (use the Go to the main table feature). 3. Set up a new store. Select “FN001” for the POS Functionality Profile and Layout id should be 1. the managing director needs to create a new store in Washington. Set the Sales tax override group to DEFAULT. Its sales tax group should be WA.Microsoft Dynamics® AX for Retail Training Manual Stewart. 5. _____________________ 4. 2. He needs to define general information and statement/closing information for it. The Language field should be set to en-us and the Currency field to USD. the store should be assigned to the department 100. named Store 11.

Choose rounding account 60815 and set the Maximum Rounding Amount to 0. 9.Manual 6. (Setup > Cash Declaration). On tab Tender type. Test Your Knowledge  Store Setup Question Can you have multiple stores in the Retail headquarters system? ___________ Page 33 .  Transactions = 5. 7. The store calculates statements using the POS Terminal Statement method. Set up the Tender types for the store by copying tenders from the Store 10 (Functions > Copy tender to store). The store closing method is Date and time. 10. Set up Cash Declaration for the store by copying the cash declaration from Store 10. 12.01.  Shift = 5. Set up the Default customer to 1037 11. Set the maximum amounts for difference using the following parameters:  Posting = 5. 8. set Remove/add tender = 04. 13.

Yes ( ) b. Assigning a Default Customer to the Store ( ) c. No Question Which of the following tasks are not mandatory when setting up a store in the Retail headquarters? ________________ ( ) a. Setting Up Cash Declaration Setup ( ) d.Microsoft Dynamics® AX for Retail Training Manual ( ) a. Assigning Functionality Profiles to Stores Page 34 . Setting Up Tender Types ( ) b.

Retail Group. Distinguish between the mandatory tasks and optional ones. you will be able to:    Master the item hierarchy and selecting the correct combination for different kinds of stores.Manual CHAPTER 5: INVENTORY SETUP AND MANAGEMENT Objectives After completing this chapter. Retail Department. Retail Headquarters includes some features that concern item sales at the point of sale. Retail Hierarchy The item hierarchy consists of the Business Group. Page 35 . Describe the procedures for inventory setup and management. Introduction Items are the fundamental units in the Retail Headquarters system. Division Group. There is a list of the main features: Item Type Each item has a type that tells you whether an item is a standard one that cannot be sold at the POS terminals or it is a retail item that is sold at the POS terminals. and settings for Item and Variants.

Retail Departments You can use the Retail departments when setting up the Open Department sales. Retail Groups The Retail groups can control the bar code construction and variant groups for the retail items included in each group. They can also make the process of items location in sections and shelves easier and control the items location distribution. Using retail groups speeds up setup of new items because some settings are defaulting to standard item fields.Microsoft Dynamics® AX for Retail Training Manual Business Groups Business groups represent the most general grouping of items. Each Department can be connected to one Division group. as well as variants and retail item levels. promotions and discount offers can be created on the Retail Group level. as shown below: Page 36 . Division Groups Each Division group can be connected to one Business group. Furthermore. providing a possibility to examine sales statistics on a broader perspective.

Printing The system supports the generation of Item Labels and Shelf Labels. that is. Thus. The system can generate bar codes for all variant combinations with a mask that specifies where the size. The system also supports EAN 8. Multiple bar codes are essential. using the pre-formatted reports. EAN 13. or style digits are in the bar code. The assortments can save you time because you can assign thousands of items to a store simultaneously instead of assigning each item individually. Each combination can be represented by a unique bar code. if the same product comes from different manufacturers.Manual Assortments An assortment is a collection of related items that you assign to a store or store group. Bar Codes Retail items can be represented with one or more bar codes in addition to the item number. statistical results of sales by variants are available. Variants Retail items can have different sizes. Checklist for Inventory Setup Page 37 . and style variants. and UPC-E standard bar codes. colors. Multiple assortments can be assigned to each store or store group. and styles. color. or if the item has size. color. UPC-A.

these tasks are not mentioned in the checklist. Certain setup is mandatory. other is optional. as well as tasks were carried out in the Retail Setup. follow the tasks according to the given order. the system creates an action in the Actions table. Then. To Create Retail Items: Page 38 . you must enter certain information before you can start running the system. When you have entered the necessary information and closed the window. Note that is has been assumed that posting groups have already been set up in the General Ledger in Microsoft Dynamics AX. So.Microsoft Dynamics® AX for Retail Training Manual When you set up inventory in Retail Headquarters. Order 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Task/Overview Setting Up Units of Measure Setting Up Comparison Units of Measure Setting Up Retail Departments Setting Up Retail Groups Creating Retail Items Registering Item Prices Linking Items Setting Up Sizes/Colors/Styles Creating Size/Color/Style Groups Creating Variants Setting Up Bar Code Mask Characters Setting Up Bar Code Masks Entering Bar Codes Assigning Sections and Shelves to Items Setting Up Item Labels Setting Up Shelf Labels Setting Up Business Groups Setting Up Division Groups Setting Up Season Mandatory Yes Yes Yes Yes Yes Yes No No No No No No No No No No No No No Retail Items A retail item is created and set up basically as an ordinary item in the inventory system. For setting up inventory in Microsoft Dynamics AX for Retail Headquarters. the new item will be on file and ready to be sold after the system next exports retail item date to the POS terminals.

5. Item group. The Retail Items form opens. Click RETAIL HEADQUARTERS>RETAIL ITEMS. and Dimension group. and add items to the following:  Bar codes  Item packages  Competitor Prices Page 39 . for example. Press CTRL+N to enter a new retail item. On the General tab. 6. Fill in the Base sales price on the Price/Discount tab. If you like to work with additional prices. Enter the Item number and Item name. filter. To add Retail Items: The Add Item button allows user to easily search. Repeat steps 2 to 15 for each retail item you want to create. fill in mandatory fields: Item number. 9. Inventory model group.Manual 1. fill in the Sales unit fields on the References tab. select the Retail Item option. 10. 7. On the Retail tab. Purchase order and Sales order. select a Retail group. 8. If needed. 4. See Microsoft Dynamics AX Online Help Trade Agreements for more information. Fill in optional fields in the Item form in case of necessity. In the Item type field on the Retail tab. 11. utilize the Trade Agreements. 2. 3. The unit can be different for different types of orders. In the corresponding fields for the item. the settings of the retail group are automatically filled in. Fill in the Item group.

Here are the steps for setting up locale-specific item descriptions:  Go to HEADQUARTERS > ITEMS > SETUP > LANGUAGE > ITEM DESCRIPTION  Choose the language from the Language list and enter the text for the item description. the item descriptions at stores did not reflect local descriptions. Previously.Microsoft Dynamics® AX for Retail Training Manual        Loyalty Schemes Promotions Discount Offers Multibuy Mix & Match Buyers Push Assortments Language specific item descriptions You can now use the existing item descriptions in Microsoft Dynamics AX to display item descriptions in the local languages at the stores. Page 40 .

Retail departments: Each retail department can contain multiple retail groups or items. the Retail departments form appears. The item hierarchy also contains values to facilitate reporting. and bar codes) to send down the localized item description (InventTxt table ) Go to POS to ring up 0035 item. if you selected a division group in step 2. a business group can contain multiple division groups. Page 41 . the correct Retail Department. For example. You should be able to see the localized item description on POS.     Business group: The top level of the hierarchy. To add a new group. select a group that is one level higher in the hierarchy than the group that you want to create. Click RETAIL HEADQUARTERS > SETUP > ITEM > RETAIL HIERARCHY.Manual   Go to RETAIL SCHEDULER>SCHEDULER JOB and run the N-1040 job (Items. 2. Press CTRL+N. It is important to have a well-defined structure before you start to set up the hierarchy. NOTE: To add a new business group. Set up the retail hierarchy 1. or a combination of retail groups and items. The Hierarchy tables contain default values for the items to make creation of new item easier. in the Retail Group field of the item. Retail groups: Each Retail group contains a number of retail items. Division group: Connects to one Business group and can contain multiple retail departments. select the Retail hierarchy folder. select a division group. and style groups. Item Hierarchy There are four levels of the retail item grouping in Retail Headquarters. For example. Division and Business fields are filled in automatically using the values from the Retail group form along with the color. to add a new retail department. The list form for the type of group that you want to create appears. prices. 3. size. When the Retail Group is entered.

5. Press CTRL+N to create a new record. 7. Repeat steps 2 and 4 for each Division Group you want to set up. Page 42 . click Save. 2. right-click the business group level. Fill in the Division group and Description fields. Explode the hierarchy. and then expand folders as necessary. Click Go To the Main Table. 3. you could have selected a group that is one level higher in the hierarchy than the group that you want to create. Repeat steps 2 to 4 for each Business group you want to set up. Alternatively. Business Group To Set Up Business Group: 1. 4. right-click the division group level. 6. 4. Explode the hierarchy. Fill in the Business group that this Division group belongs to. Enter information referring. 2. 5. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. On the toolbar. press CTRL+N to enter a new Business Group. and then close the list form to return to the Retail hierarchy form. if necessary. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. To view the new group in the hierarchy. press CTRL+N to create a new Division Group. Click Go To the Main Table. click Refresh on the Command menu. 3. Division Group To Set Up Division Group: 1. Fill in the Business group and Description fields.Microsoft Dynamics® AX for Retail Training Manual 4. and press CTRL+N to create a new group. to the form descriptions later in this topic.

2. Then. It is important to have a well-defined Retail group structure. Retail Department Before setting up retail departments. and click on CTRL+N to create a new group. 4. as well as supporting default variants for the retail items included to the group. you should define the level of detail of the retail department structure to meet your business requirements. Then. Alternatively. Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. you create the Retail groups and assign closely related retail items to the same Retail group. 3. Click Go To the Main Table. you create retail departments and assign closely related Retail groups to the same retail department. and click on CTRL+N to create a new group. you can select a group that is one level higher in the hierarchy than the group that you want to create. 3. Page 43 . 2. you need to set the up retail departments. Click RETAIL HEADQUARTERS>SETUP>ITEM>ITEM HIERARCHY. right-click any retail group node level. Explode the hierarchy. Retail Groups Retail Groups provide a convenient way of handling of the bar code generation and validation processes. You can use retail departments to:    Group Retail groups Base POS cost calculation on Retail departments Set up open department sale To Set Up Retail Departments: 1. color. you should define the level of detail of the retail department structure to meet your business requirements. or styles. Before setting up the Retail groups. press CTRL+N to create a new Retail Department.Manual Alternatively. 4. To ensure the correct handling of retail items. right-click any retail department node level. Repeat step 2 to 4 for each retail department you want to set up. To Set Up Retail Groups: 1. Fill in the Retail group and Description fields. This is especially true for retail items that have size. you could have selected a group that is one level higher in the hierarchy than the group that you want to create. Explode the hierarchy. press CTRL+N to create a new Retail Group. Click Go To the Main Table. Fill in the Retail department and Description fields.

and click on CTRL+N to create a new group. the inventory will not be updated. the following data will be automatically assigned to the item. Page 44 . Select the relevant retail department. Division Group and Business Group The item and shelf label reports The bar code setup Location (section and shelves) Variant groups Default warehouse (Purchase orders) Default warehouse (Inventory) Default warehouse (Sales orders) Item Sales tax group for (Sales Order) Item Sales tax group for (Purchase Order) Item Group Inventory model group Dimension group Replenishment group Set up an Open Department or Open Group Sale You can set up open department or open group sale. select the Retail department or Retail group that is appropriate for the type of the open sale that you need. select a retail group. 3. 6. you can sell the item as a part of the Retail Department or a Retail group. insert a description of the open department sale. When you select a Retail group for a retail item. In the Item Name field. On the POS Terminal tab in the Retail Item form (Item). select the option Must Key in New Price in the Keying in Price field. you could have selected a group that is one level higher in the hierarchy than the group that you want to create.Microsoft Dynamics® AX for Retail Training Manual 5. In the Retail group field. You can make changes to these features after you have assigned items to the group:               Retail Department. 4. 2. click the assist button to open the Retail department’s window. also. Create a Retail item. In the Retail department field. meaning that when you have an item that does not have an item number registered. Alternatively. On the Retail tab. Repeat steps 2 to 6 for each Retail group you want to create. Fill in the remaining fields as appropriate. and then click OK to copy its value to the field. To Set up Open Department Sale: 1. NOTE: When selling an open department sale. Then you make a similar setup for the Retail Group. statistics will not be retained on item level. in the Item type field. but on retail department level.

Select a necessary store group. Click the General tab. Repeat this step for any additional items. 2. select the groups from which you want to select items. and then select an item. 3. Page 45 . 2. Type a unique identifier and a description of the new assortment. variant. Press CTRL+N to create a new assortment. and then click Retail items. 3. View the assortment items for a specific store group 1. Click RETAIL HEADQUARTERS > SETUP > STORES > STORE GROUPS. Click Setup. Under Filters. 2. Under Available items. Click RETAIL HEADQUARTERS > SETUP > STORES > STORE. Click RETAIL HEADQUARTERS > SETUP > ITEMS > ASSORTMENTS. special groups. 6. you select the item created above as the item to be sold. 7. or groups of items. press CTRL+N. 4. or group of items that is a part of this assortment. The items in a single assortment can belong to a variety of hierarchy groups. Click Add items. 5. Add items to the assortment in one of the following ways:   Click the grid on the right side of the tab. Set up an assortment 1. Assortments Use assortments to group together items that have similar attributes. Click Setup. Repeat step 5 for any additional stores or store groups. and then click Retail items. View the assortment items for a specific store 1. and then click Add. For example. and then select the store or store group that will receive this assortment for the Store Type field.Manual When performing an open department sale. and so on. 3. press CTRL+N. Select a necessary store. In the left pane. click OK to add the items to the assortment and return to the Assortment form. After you finish selecting items. you can set up an assortment for winter wear that is stocked only in stores in colder climate. variants. select the check boxes for the items that you want to add.

Variants Variants Variants allow you to handle retail items that have different sizes. Click Setup. color. or styles. or Styles. color. you can collect and view statistics of variant sales. These variants allow you to handle retail items that have different sizes. Therefore. the combinations will have to be manually assigned to each bar code representing a variant. 3. Sizes. By assigning a unique bar code for each variant combination. This can be extremely useful if there are many sizes. Otherwise. If selecting for example Styles. Fill in the Style field. and styles are used for supporting item variants in Retail Headquarters. and style group can be assigned a number that will identify it in the bar code. colors. 2. and style groups. colors. colors. Colors. Page 46 . 2. colors. and styles possible as the number of combinations is increased greatly with added variant codes. Select Sizes. Variant Groups Sizes. When you have assigned bar code masks to the retail groups or items. Click RETAIL HEADQUARTERS>SETUP>ITEM. Select a necessary item that you want. When you have assigned variant (size.Microsoft Dynamics® AX for Retail Training Manual View the assortments that include a specific item 1. Repeat steps 2 to 5 for each size. the Styles form is displayed. 4. and then create variants for the retail items. To Set Up Sizes/Colors/Styles: 1. 5. and then click Assortment item list. you can create variants for the retail items in the retail group. combinations and Styles Before you set up size. Each size. color. 3. or style you want to set up. colors. colors. You can also assign variant groups to the retail items. style) groups to a retail group. color. with a unique code representing the style being set up. or styles with the same price. and styles must have been set up. Click RETAIL HEADQUARTERS > COMMON FORMS > RETAIL ITEMS. the program uses the bar code mask to generate bar codes automatically for each variant combination. Fill in the Name field and Description of needed. the sizes. you can scan in the bar code at the POS terminal and let the program find which variant of the item is being sold.

At the end of Chapter 7 there is a detailed description on how to create bar codes for variants. the system will order 2 times less of size 12. men's shoe of size 10 has double the relative weight of the men's shoe of size 12. To Set Up Size/Color/Style Groups: 1. the Size group form is displayed. enter the number you want to be automatically assigned to the size group when creating bar codes for variants. thus. Otherwise. 3. Repeat the steps 4 to 8 for each size you want to include in the size group. fill in the Weight field. Click RETAIL HEADQUARTERS>SETUP>ITEM. If needed. Page 47 .Manual You can let the system create the bar codes for the variants based on the size. If selecting the Size group. 5. Click Sizes. Microsoft Dynamics AX will use this value to determine the proportion of size variants when creating a purchase order. In the Number in bar code field. color. 6. and styles possible as the number of combinations is increased greatly with added variant codes. 7. 4. the combinations will have to be manually assigned to each bar code. Color group. colors. Select either Size group. Fill in the Size field by selecting a size from the Sizes form. In the example above. or Style group. The Size group lines form is open. Fill in the Size group and Description fields. 8. This can be extremely useful if there are many sizes. and style group(s) assigned to the item or retail group. 2.

the Retail Items form is displayed. Click the General tab. Browse for the item you want to create variants for and click SETUP>ITEM DIMENSION COMBINATIONS. 7. If using colors in the variant group. If you want to create item variants for all items in a retail group. When assigning the retail group to the retail item. 3. Item Linking Page 48 . 2. 3. click in the variant combination matrix if you do not want to have a specific variant created. Click RETAIL HEADQUARTERS>RETAIL ITEMS. If using sizes in the variant group. 5. To Create Variants: 1. the item will inherit the variant group combination. Browse for the retail item you want to assign a variant group to and click the Retail tab. you should assign variants to the retail group. fill in the Style group field with the relevant style group. the size. or assign the variant group combination to the item itself. 6. Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. fill in the Style group field with the relevant style group. fill in the Color group field with the relevant color group. Click Create. Before creating variants. Click RETAIL HEADQUARTERS>RETAIL ITEMS. 4.Microsoft Dynamics® AX for Retail Training Manual Assigning Variants Before creating variants for retail items. the system will give you a message of the number of variants was created. or assign the variant group combination to the item itself. Click Create combinations. the Retail Items form is displayed. 4. Creating Variants Variant combination is created for each item. If using colors in the variant group. If using styles in the variant group. To Assign Variant Groups to Retail Items: 1. Right-click the group. 4. and style groups will be populated automatically depending on the configuration of the retail group. To Assign Variant Groups to Retail Groups: 1. which you can change if needed. fill in the Size group field with the relevant size group. If using styles in the variant group. If using sizes in the variant group. Browse for the retail group you want to create a variant group for. If you have filled in the retail group for the retail item. you must either assign a variant group combination to the retail group the retail item belongs to. color. and click Go To the Main Table to open the Retail Group details form. fill in the Color group field with the relevant color group. 3. you must assign a variant group combination to the retail group the retail item belongs to. 2. 2. fill in the Size group field with the relevant size group. 5. In the Create Variants form.

The Linked items form is open. 5. 2. the retail items that are linked to it are sold also. Page 49 . This is for example used when selling drinks in bottles. specify the number of units of this item to be linked to the main item. an empty bottle with bottle deposit paid for – then the Quantity should be negative. If the linked item shall be returned later – for example. 3. The main item is specified in the Linked item number field.Manual You can link retail items together. select the relevant item from the Item List form. so that every time the main retail item is sold. In the Linked item number field. the parameter Qty. 4. Click RETAIL HEADQUARTERS>RETAIL ITEMS. Click SETUP>LINKED ITEMS. For the item (the bottle item). then the bottles are linked to the drinks so that every time the drink is sold. The Retail Items form is open. Becomes Negative should be set up on the POS Terminals tab. In the Quantity field. To Link Items: 1. the bottle is sold with it.

NOTE: It is important to make a distinction between the main item and the linked item. The reverse does not apply. Each time the main item is sold. Neither can you link an item to itself. the retail items that are linked to it are sold also.Microsoft Dynamics® AX for Retail Training Manual Then. Page 50 . Click RETAIL HEADQUARTERS>RETAIL ITEMS. it is negative. the linked item is sold ‘positive’. it can never appear as a linked item. Click SETUP>WHERE-LINKED ITEMS. You can view which retail items have been linked to other retail items. that is. When linked items are sold. the main item is not sold also. that is. To View Linked Items: 1. The Retail Items form is displayed. When returning the linked item. the item that is linked to it is sold also. The main item cannot be linked to other items. when selling the main item and the linked item. when the linked item is sold. 2.

You can set up an unlimited number of the Unit of Measure codes. you should set up units of measure codes to be assigned to retail items. and A and C. When you have set up comparison units of measure. the kilogram price for an item that is sold in a 200 g package. The Units form is displayed. you can assign those to items and have the program calculate the item price for the comparison unit. Once you have defined the conversion factor between one unit and other two units. This saves you a considerable amount of work when setting up comparison units of measure. select the Weight unit of measure check box. between A and B. In the Where-linked items form. To Set Up Units of Measure: 1. Page 51 . To calculate the item price for a comparison unit. Also. Fill in the Unit and Name fields. specify the number of Decimals. For example. that is. 2. 3. you need to set up the comparison units of measure and the conversion factors between them. you can see the main item which the relevant item is linked to. the program will automatically calculate the conversion factor between B and C. you need to set up the conversion factor between the unit of measure of the item and the comparison unit. Click BASIC>SETUP>UNITS>UNITS.Manual 3. for example. Units of Measure Before you start creating retail items. If you want the unit of measure to be the scale and bar codes used as a base unit of measure. The Quantity field indicates how many units of the item are linked to the main item. to calculate kilogram price for an item that is sold in a 100g package.

Milliliter. You first select Liter to set up its conversion values. 4. Factor. Click BASIC>SETUP>UNITS>UNIT CONVERSION. Note that the program has automatically entered the Factor 1 between the chosen base conversion unit and itself. 4. such as Liter. and Centiliter. Browse to the retail item you want to create a Unit conversion for. The conversion factor between Milliliter and Liter is 1000 and the conversion factor between Centiliter and Liter is 100. Example You have set up three comparison units. The Unit conversion form is displayed. Factor and To unit fields. The program then calculates and creates entries for the other units connected with Liter. 5. 3. Note that the program has automatically entered the Factor 1 between the chosen base conversion unit and item itself. Repeat steps 5 and 6 for additional units you want to convert to the base unit. 2. 3. and To unit fields. Fill in Additional quantity if needed.Microsoft Dynamics® AX for Retail Training Manual It is possible to define a different conversion factor between the same units for each item. Page 52 . you only need to set up a conversion factor with one unit. If you later add another unit. like fluid ounces. Fill in Additional quantity if needed. Liter. Fill in Round-off if needed. Note that the Item number appears automatically and this unit conversion is active for this particular item number only. the program has already created a conversion value entry for Milliliter and Centiliter. Fill in the From unit. Press CTRL+N to enter a new unit conversion. Once you have completed entering conversion factors between the base unit and the selected units. 2. If the base unit is gram and the comparison unit is kilogram. When you have entered this information in the Conversion form for Liter. The Unit conversion form is displayed. the program has created conversion entries and calculated conversion factors between each pair of the selected units. Fill in Round-off if needed. If the base unit is kilogram and the comparison unit is gram. Fill in the From unit. Keeping in mind the equation From unit * Factor + Additional quantity = To unit. the conversion factor is 0. To Set Up Conversion Units of Measure for a Specific Item: 1. 5. Keeping in mind the equation From unit * Factor + Additional quantity = To unit. Click RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>UNIT CONVERSION.001. the conversion factor is 1000. To Set Up General Conversion Units of Measure for All Items: 1.

you can register a new competitor price. The Competitors form is displayed. From now. 3. the program will update the comparison price accordingly. the Retail Items form is displayed. 3. Click the Retail tab. Click RETAIL HEADQUARTERS>RETAIL ITEMS. The Competitors form is displayed. The program automatically calculates the comparison price. 3. Fill in other fields as needed. Click RETAIL HEADQUARTERS>SETUP>GENERAL>COMPETITORS. Fill in the Date of price and Price fields. 2. Browse to the relevant competitor. 4. To Set Up Competitors: 1. keeping the former prices registered.Manual Comparison Prices You can use the system to calculate a comparison price for an item. Please note that this is valid for the item price on item card level which may not be the active sales price only. To Register Competitor Prices: 1. You can keep track of your competitors' prices of each retail item. Competitors You can set up competitor and register the competitor price for a specific retail item. 2. 4. Page 53 . based on a particular comparison unit of measure. Fill in the Bar code or the Item number field by selecting an item bar code or an item number. Set up a unit conversion between the units. Fill in the Competitor number and Description fields. 5. if it does not exist. Click RETAIL HEADQUARTERS>SETUP>GENERAL>COMPETITORS. Click SETUP>COMPETITOR PRICES. To Calculate Comparison Prices: 1. Browse to the item you want to calculate comparison prices for. Each time your competitor(s) change the price of an item. This enables you to compare the prices of items that are sold in units of different size. 2. You must register a competitor before registering the competitor prices. Fill in the Base comparison unit field by selecting the relevant comparison unit code. 5. You register the prices either from each retail item or from a competitor. when you change the unit price of the item.

and Shelf number fields. Repeat step 3 for each section and shelf you want to assign to the retail group. Browse to the relevant retail group and click INQUIRIES>ITEM GROUP SECTION LOCATION. In that case. Click RETAIL HEADQUARTERS>RETAIL ITEMS. unless you have a way of knowing at the POS terminals from which section and shelf the item was taken. When you select to print labels. Retail Item Printings You can generate item labels and shelf labels for the retail items in the stores. the system collects the items needing printing or the items of your choice in a window and then you print the labels for a particular store. You can adapt this assignment for each item. The program provides label reports. Right-click the retail group and click Go To The Main Table The Retail group list is displayed. you need to adapt this method to the Retail Headquarters system. The Item section locations form is displayed. To Assign Sections and Shelves to Retail Groups: 1. YOU NEED TO ASSIGN SECTIONS AND SHELVES TO RETAIL ITEMS OR RETAIL GROUPS. NOTE: When you assign a retail group to a retail item. To Assign Sections and Shelves to Items: 1. the Retail Items form is displayed. Click SETUP>ITEM SECTION LOCATIONS. THE DETAILS ARE SET AT THIS LOCATION: RETAIL HEADQUARTERS>SETUP>STORE>STORES>SETUP>SECTIONS (SALES STATISTICS TAB). 5. 2. You choose the shelf label and item label report you want to use for each item. If this is the case. 3. 2. Click RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY . 4. the item will automatically have the same section and shelf location as the retail group.Microsoft Dynamics® AX for Retail Training Manual Sections and Shelves TO HAVE ACCESS TO SALES INFORMATION FOR SECTIONS AND SHELVES. 3. but these labels can be modified or new ones can be created to suit the needs of your business in the Shelf label report setup or Item label report Page 54 . Repeat step 3 and 4 for each section and shelf you want to assign to the retail group. However. you can only get sales information for one section and shelf per item. If the retail group the selected item belongs to has been assigned to the section locations. you can change the Section number and Shelf number fields as needed. Fill in the Store number. The Item group section location form is displayed. You can assign as many sections and shelves to an item or retail group as you want. Section number. the program has already copied the section location of the retail group to the item.

Example: If a shelf label is to be created for a Retail item that is supposed to be sold only in Store 1. More detailed information can be found in the next sections. Fill in other fields as needed. Browse to the item you want to assign a shelf label report to. Shelf Labels Before printing the shelf labels. have to be selected. Click SETUP>SHELF LABEL. You can let the system create shelf labels whenever price or comparison price of the item changes in the store. You can also create shelf label Page 55 . 2.Manual setup forms. already created. labels will be created for all shelves. and 4 only and no other locations can be used. which is the only requirement. Fill in the Distribution group field by selecting the relevant distribution group. 2. Standard reports are used and new reports are created as long as they start with the RBO label. regardless of the fact that the item is distributed to Store 1. Click RETAIL HEADQUARTERS>RETAIL ITEMS. you must assign the shelf labels to the retail items. The Distribution group and Distribution subgroup settings are necessary to ensure that each transaction in the distribution group reaches the only the needed stores or other locations. 4. 5. 3. Fill in the Distribution subgroup field by selecting the relevant distribution subgroup. 6. When you assign shelf labels to the items. and 4. Then. To Assign Shelf Labels to Items: 1. 7. you must assign shelf label reports to the relevant retail items. Fill in the Report name field by selecting a shelf label report. you can let the system create shelf labels whenever price or comparison price of the item changes in the store. Otherwise. which can be narrowed to a member. 2. you can set up which shelf label report you want to use to print shelf labels for the individual items. For the system to collect information about needed shelf label printing. the correct distribution groups.

Microsoft Dynamics® AX for Retail Training Manual printing either manually for one item at a time. 2. change the value of the Quantity field if needed. 6. 6. Fill in the Filters if needed. Item Labels Before printing item labels. 3. To create new labels. 5. you can set up which item label report you want to use to print item labels for individual items. In the Shelf label printing form. 3. Click RETAIL HEADQUARTERS>RETAIL ITEMS. To Print Shelf Labels: 1. The user is asked to select a specific item. In the Print shelf labels form. select the printer you want to use for printing the shelf labels and click OK. you can let the system create item labels whenever price or comparison price of the item changes in the store. 2. In the Report name field. you can create labels by items. click TRANSACTIONS>LABELS TO PRINT. Click SETUP>ITEM LABEL. Fill in the Distribution group field by selecting the distribution group you want the item label to be set up in. When you assign item labels to items. 4. Click PRINT>PRINT LABELS. Price changes are not taken into account. Besides. Click RETAIL HEADQUARTERS>PERIODIC>LABELS>PRINT SHELF LABELS. select the label report you want to use when printing out item labels. click Create. Fill in the Distribution subgroup field by selecting the distribution subgroup you want the item label to be set up in. Browse to the item you want to assign an item label report to. Set the Filters if needed. or by using the function. you must assign item labels to the retail items. where you can print shelf labels for retail groups and retail departments. 5. labels will be created or updated for this item and all its different variations. To view the labels that have been created but not printed. 4. Page 56 . Then. To Assign Item Labels to Items: 1.

To create new labels click Create. select the printer you want to use for printing out the item labels.for retail groups and retail departments. To Set Up Season Manually: Page 57 . and Season. labels will be created or updated for this item and all its different variations. Item Life Cycle On the Fashion tab of the Retail Item form (Item) there are three fields: Life from. The Life to field value is specified manually. 6. and then click OK. 4. In the Print item labels window. The Life from field is filled in automatically by the system when the item is sold for the first time. For the system to collect information about needed item label printing. change the contents of the Quantity field if needed. Click PRINT>PRINT LABELS. The Item Import journals are allocated RETAIL HEADQUARTERS>PERIODIC>ITEM/ORDER CREATION>ITEM IMPORT JOURNAL. The user is asked to select a specific item. you must have assigned item label reports to the relevant retail items. Fill in the other fields on the Item label report setup window as needed. Price changes are not taken into account. Item season is defined when an item is created from the Item Import journal. Set the Filters if needed.RETAIL HEADQUARTERS>PERIODIC>PRINT ITEM LABELS>CREATE (B)>CREATE LABEL BY ITEM . 2. 3. Life to. You can also create item label printing manually for one item at a time and see the items to be printed using the function Create Labels by Items . 5.Manual 7. Click RETAIL HEADQUARTERS > PERIODIC > LABELS > PRINT ITEM LABELS. Fill in the Filters if needed. To Print Item Labels: 1. To view the labels that have been created but not printed. You can let the system create item labels whenever price or comparison price of the item changes in the store. click TRANSACTIONS > LABELS TO PRINT. In the Item label printing form.

Microsoft Dynamics® AX for Retail Training Manual 1. Retail headquarters > Setup > Item > Retail hierarchy b. 1. she will use the settings on the retail group to create the item.1 – Setting Up an item Scenario – Kids and Shoes Adventure works is setting up a new retail item for children shoes. a. In this chapter. Step by Step . Repeat step 2 to 4 for each Season that needs to be created. Create the Walking business group. Conclusion There are several options available when you set up inventory and management. combinations and styles and all combinations of these. Select the top node [Retail hierarchy] c. has to create variant information and retail group. there is an overview on how to use these options correctly and to the utmost for the variety of businesses that can be set up. Page 58 . 2. Select the start date and end date for the season. 3. Click the New icon. d. Press CTRL+N to create a new season. She has to take into consideration many different variations based on sizes. The manager. At the same time she wants to be able to reuse the groups and variants she is setting up. Click RETAIL HEADQUARTERS>SETUP>ITEM>SEASON. the Season form is displayed. 4. Megan. colors.Item Creation You are setting up a retail item which is a “Children´s shoe”. We will start by creating variant information and a retail group and use the settings on the retail group to create the item. Create a Business group to represent the walking shoes. Lab 5. Fill in the Season and the Description fields.

30) and two styles (“No heels” and “low heels”). 3. representing children’s shoe. sizes and styles  Create a color group with the Colors  Create a size group. 28. Page 59 . 2. 5. Press F5 to refresh the Retail hierarchy form. f. Create a division group and connect it to the business created before. three sizes (26. Select the retail group on the item to insert default values from the retail group 7. style group and size group to the Retail Group 6.  Create the colors. Create a retail group with the variant groups and the following information:  Assign the retail group to the retail department  Inventory Model Group: “DEF”  Dimension Group: “SizColStyl”  Tax groups: “GEN”  Default warehouses: “Main”  Assign the Retail Department and the Item Group (“DEF”) to the Retail Group  Assign the color group. with the Sizes  Create a style group with the Styles. g. Create a retail department and connect it to the division group. The shoes come in two different colors (Dark Red and Orange).Manual e. Remember to use F5 to refresh the hierarchy 4. Select the Print variants shelf labels field on the Retail tab. Create a retail item. Select the Walking business group. Close the Business group form.

Setting up Price Groups ( ) f. Create all the variant combinations for the item (Setup > Item dimension combination) 9. Entering Bar Codes ( ) d. ( ) a. Setting up Shelf labels ( ) c.Microsoft Dynamics® AX for Retail Training Manual 8. Retail Items Question Some of those tasks are mandatory but others are not. The unit price before taxes for the item should be 8 USD and the unit cost 6 USD. Linking Items ( ) e. Standard Items ( ) b. Test Your Knowledge  Inventory Setup and Management Question Which type of items can be sold at the POS terminals? ___________ ( ) a. Setting up Units of Measure ( ) b. Setting up Retail Groups Page 60 . Mark the ones that are mandatory.

Question How do you use comparison unit of measure? ________________ ( ) a. To calculate the item price for comparison unit. ( ) b. Either assigning a variant group combination to the retail group the item belongs to. Page 61 . When a department opens a sale ( ) b. or assign the variant group combination to the item itself. ( ) b.Manual Question What is an open department sale? ________________ ( ) a. The comparison unit of measure is set when you set up the store by selecting the Unit of Measure check box on the General tab. You can sell an item that does not have an item number registered as part of the Retail Department or a Retail group Question What should you do before creating variants? ________________ ( ) a. or assign the variant group combination to the item itself. you set up comparison units of measure and the conversion factors between them. for example the kilogram price for an item that is sold in a 200 g packages. Then you can assign those to items and have the program calculate the item price for the comparison unit. You have to do both: Assign a variant group combination to the retail group the item belongs to.

discounts and promotions. Prices are either determined from the Retail Headquarters or from the POS terminals. their combinations of items. The price groups can be set up to be distributed to specific stores/ store groups. Know how to setup store specific prices using trade agreements. variants or whole retail groups on sale for a period of time. Introduction Pricing of retail items can be effectively controlled from the Retail Headquarters. you will:    Be able to use the tools that Retail Headquarters and the POS offers for price management. You can set up periodic offers.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 6: PRICE MANAGEMENT Objectives After completing this chapter. Price groups for the groups of stores can be defined under Retail Headquarters > Setup > Price/discount > Customer price/Discount groups. The details on such a setup are described in the next chapters of this manual. Be able to manage periodic as well as other offers. Prices set at Retail Headquarters Store Specific Prices Each store (or a group of stores) can have a specific price for defined items. You can sell items at different prices to selected customers and in individual stores. Page 62 . and put specific items. discounts on individual items.

Each combination of thereof comprises a variant. line group 1 requires that 2 items from department 1 are required and line group 2 requires 1 item from department 2. In that way it is possible to define elaborate combinations of items to trigger a discount.g. Variant Defined Prices In Microsoft Dynamics AX for Retail items can have different sizes. and can have one or more unique bar codes. You can specify different prices for each unit of measure for the item. You can set up prices for each variant combination. buy two cycling items and any snack item and receive a discount. Contrary to the trade agreements.g. colors. configurations and styles. e.Manual Multibuy You can give discounts. based on the quantity of an item. multibuy supports time of the day specific periods. Page 63 . Unit of Measure Defined Prices In Microsoft Dynamics AX for Retail items can have different units of measure. Mix & Match Mix&Match discounts are configured using multiple line groups. e. A line group defines which items need to be part of the transaction before the discount applies.

the discount offers are always valid.Microsoft Dynamics® AX for Retail Training Manual Manual Price Changes at POS Line Discount You can give a line discount of an item. Periodic Offers You can set up four types of periodic offers in Retail Headquarters:     Promotions Discount Offers Multibuy Mix & match Before you set up periodic offers. Then you can assign validation periods to periodic offers. Price Change You can run a function that overrides an item price. either as an amount or as a percentage. you can key in the price of an item. Keying in Price If prompted for. You can limit the validation period from a date to a date. you must set up periods when the offers are valid. If you do not set up a discount validation period and assign it to discount offers. to specific days of the week. Page 64 . Add Items Clicking on this button will display a form that allows filtering and selecting items to be added to the periodic offer. Total Discount You can give a discount for the whole sales transaction either as an amount or as a percentage. to times of the day. or to a combination of the above.

When you select the Discount offer under the Inquires button the Discounts form is displayed. Page 65 . There you can move the offer up and down to change the priority of the periodic offer to have control over the offers from time to time.Manual Inquiries Under Inquiries it is possible to view all discount overlaps for all items in select periodic offer.

fill in the Starting date and Ending date fields. you should not fill in more fields. to specific days of the week. Page 66 . to times of the day. Notice that if you take out the checkmark in the Time within bonds field. If you are setting up a validation period. The Discount period form is displayed. or to a combination of these limiting factors. If you want to set limit on the start and ending date of the periodic offers. 3. Fill in the Discount period number and Description fields. 4. 2. the offers are valid not within but without the starting and ending date and time. which happens to be higher in the list. Click RETAIL HEADQUARTERS > SETUP > GENERAL > DISCOUNT PERIOD. To Set Up Discount Validation Periods: 1.Microsoft Dynamics® AX for Retail Training Manual If an Item is in two valid periodic offers at the same time. the price is selected from the periodic offer with the lower number in priority. valid at all times. Discount Validation period You can limit the validation period from a date to a date.

select the item or retail group or other depending on the type. field. In the Item relation field. Click RETAIL HEADQUARTERS > PROMOTION.Manual 5. 3. 5. If you want to set limits on the validation period for the offer. On the Validation Period tab fill in the discount validation period fields to determine the validation period for the offer. In the Disc. retail department. all items or other option. To Create Promotions: 1. 4. pct. fill in the relevant fields for each tab with a name of a weekday. Page 67 . The Promotion form is displayed. Fill in the Description and Currency. enter the relevant Type to determine if the offer is valid for an item. Press CTRL+N to create a promotion. They are not appearing as discounts on the receipts and neither have they generated discount ledger postings during statement posting. Promotions Promotions are periodic price changes which are considered to be an adjustment to the standard or base price. special group. 2. If you want to set limit on the weekdays the offer is valid. In the offer lines. retail group. a variant. insert the discount % given by default. 6.

click Setup > Groups to distribute to and specify the distribution locations or groups. field 8. Before you set up periodic offers. If needed. Page 68 . To specify the stores the promotion applies. Offer price and Quantity on hand have been filled out. select the Enable option in the Status field on the General tab. If no discount is specified the fields: Standard price. When an item number or description is entered in the Item relation field and a discount percentage has been specified all fields in the lines are filled in and/or calculated. Repeat steps 5 to 7 for item or retail group you want to include in the discount offer. If you want to activate the offer now. You can set up promotions for items. 9. 10. Then you can assign validation periods to periodic offers. retail groups. For single items you can select specific item variants. For more information please refer to the Periodic Offers. you must set up periods when the offers are valid. change the default value in the Discount pct. retail departments and all items.Microsoft Dynamics® AX for Retail Training Manual 7.

If you want to set limits on the validation period for the offer. To Create Discount Offers: 1. If you want to set limits on the validation period for the offer. Press CTRL+N to create a new Multibuy offer. 4. 7. On the Validation period tab fill in the Discount period number field to determine the validation period for the offer. Repeat steps 6 to 8 for item or retail group you want to include in the discount offer. 3. 10. In the Discount pct. according to the option selected in the Discount type field on the General tab. The Multibuy form is displayed. in the Discount type field. Multibuy Discount Offers Multibuy discounts function like quantity discounts. insert the discount percentage given by default to the items and/or retail groups in the offer. 8. 3. select the Enable option in the Status field on the General tab. Set the Discount pct. 2. The Discount Offer form is displayed. 7. Fill in the Unit price field with either the new unit price or the discount given. fill in the Type field to determine if the offer is valid for an item or a retail group. select the item or retail group. and set a further discount with an increasing number of items. Press CTRL+N to create a new discount offer. In the offer lines. Fill in the Description. 5. 2. Page 69 . Click RETAIL HEADQUARTERS>DISCOUNT OFFER. Click RETAIL HEADQUARTERS>MULTIBUY. If you want to activate the offer now. You can either define a new unit price or a percentage discount when a certain number of items have been sold. or the Offer price including tax.Manual Discount Offers You can sell retail items with a discount for periods of time by including them in discount offers. Fill in the Description and Currency. fill in the items or an item variant for the Multibuy discount. select if the offer triggers a new unit price. In the Item relation field. qty to determine the minimal quantity needed to trigger the Multibuy offer. On the Validation Period tab fill in the Discount period number field to determine the validation period for the offer. 4. To Create Multibuy Discounts: 1. 6. 8. In the lower part of the window. or a discount. 6. 5. You can also sell all retail items in selected retail groups with a percentage discount by including the retail groups in discount offers. Click Configuration and fill in the Min. field. On the Price/Discount tab. 9.

can be included in mix & match offers to allow discounts when buying a specific quantity and/or combination of goods. Page 70 . Then. 6. finding a descriptive name and setting up how many items are needed for the discount to take effect. You can set up different line groups by left clicking on the Line Group field and select the option Go to Main Table. which are included. 2. for example determining. This involves setting the price or percentage discount. Item or Retail Group you want to include in the offer. Another example of mix & match offers is when triggering store coupons. select the Variant. two different types of soda. In that case you insert the coupon item as a mandatory item in the mix & match offer. Here you can set how many lines with this group it takes to Mix & Match to match. If you want to set limits on the validation period for the offer. 8. a specific group for item(s) is not triggered unless a coupon is endorsed also.Microsoft Dynamics® AX for Retail Training Manual Mix & Match Offers Retail items. 3. Fill in the Number. An example of a mix & match is a group of four items. When you set up a Mix & match group. where the customer gets the candy bar for free if he buys one of either types of soda and the bag of chips. For a better overview you can assign colors to the line groups. retail groups or variants. Click RETAIL HEADQUARTERS>MIX & MATCH. Fill in the Description. Press CTRL+N to create a new mix & match offer. retail groups and variants. a bag of potato chips and one candy bar. Enter the necessary information in each line. select the Discount type by setting one of the Radio Buttons to determine the discount type. in the Line Group field. in the Type field. To Create Mix & Match Discounts: 1. Fill in the Groups to distribute to. And set appropriate field according to the Discount Type selected. 5. You can learn about setting up coupon items in Chapter 6 – Bar Code Management. 7. In the offer lines. On the Price/Discount tab. you need to define how the discount should be configured and choose the items. The Mix & match form is displayed. On the Validation period tab fill in the Discount period number field to determine the validation period for the offer. 4.

Manual

9. Click the Functions button. In the Number of items needed field you define how many items are needed to fulfill the mix & match feature. 10. If you have selected the discount type Line spec. for the mix & match on the Price/Discount tab, you can set the discounts or prices per line. 11. If you want to activate the offer now, select the Enable option in the Status field on the General tab. Repeat steps 6 to 10 for each variant, item or retail group you want to include in the mix & match offer. There are different types of mix & match offers:     A certain number of items in the mix & match offer are sold for the price or discount defined by the group as a whole, the total price or discount is always the same. Each item in the Mix & match group has an individual discount or a deal price applied if a certain number of the item is sold, the total price varies depending on which item is sold. The least expensive constituent line of the Mix & match group is free, enabling you for example to give a two for the price of one discount. Line specific discount.

NOTE: Once you have set up a periodic offer, you need to change its status from disabled to enabled in order for it to be valid at the POS terminals. The new unit prices will be valid as soon as replication of the enabled offer has taken place and the date/time of the validation period is valid. You can change the status from disabled to enabled, and back to disabled as many times as needed. A periodic offer cannot be changed while its status is enabled. You can delete a disabled discount offer, but you must be aware of the consequent loss of statistical information. The Groups to distribute to on a promotion defines in which stores the promotion shall be valid. In order to get the correct result you should make sure that the groups contain the correct stores.

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Lab 6.1 – Black Friday discounts
Scenario – Bike department is going to discount BMX biking items
For this year's black Friday Peter is going to set up a 30% discount for all the BMX biking items. All the stores open at 4 AM, and the discounts should be effective only till 4 PM. Set up the discount period and create a discount offer for BMX biking division group.

Step by Step - Promotion Creation
You are setting up a new retail item which is a “Children´s shoe”. We will start by creating variant information and a retail group and use the settings on the retail group to create the item. 1. Create a Discount period for Black Friday. a. Retail headquarters > Setup > General > Discount period b. Click the New icon. c. Create the Discount period number. d. Set Description field to Black Friday discounts. e. Set starting date = 11/25/2011. f. Set ending date = 11/25/2011. g. Set starting time = 4:00 AM. h. Set ending time = 4:00 PM. i. Select Time within bounds checkbox. j. Click the Save icon.

k. Close the Discount period form 2. Create a Discount offer for Black Friday. a. Retail headquarters > Common Forms > Discount offer b. Click the New icon. c. Set Description field to Black Friday discounts. d. Set Discount pct. field to 30% e. Select the Discount period number for Black Friday discounts

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f. g. h. i.

Click in the lower grid and click the New icon. Set Type to Division group Set Item relation to AC100 Click the Save icon.

3. Enable the Discount offer for Black Friday. a. Set Status field to Enabled b. Click the Save icon.

Test Your Knowledge  Price Management
Question
What sort of price changes can you manage on the POS ___________________________________________________________________________________ ________________________________________________________________

Question
What is Unit of Measure in Retail Headquarters used for? ________________ ( ) a. Selling items in different units ( ) b. Measuring different units ( ) c. Creating different prices for different units, for instance a single beer and a six-pack of beers, that are priced differently

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Question
Describe what happens regarding offers if you take out the checkmark in the Time within bounds? __________________________________________________ __________________________________________________ __________________________________________________

Question
You can set up promotions for? ________________________ ( ) a. Items only ( ) b. Items, Retail groups, Retail departments and All items ( ) c. Retail groups only ( ) d. Retail departments only

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Manual

CHAPTER 7: BAR CODE MANAGEMENT
Objectives
After completing this chapter, you will:   Be able to use bar codes effectively to sell items and item variants Learn about the difference between using standard bar codes and in-house bar codes and how to master both.

Introduction
Microsoft Dynamics AX for Retail Headquarters supports bar codes/PLUs for several features. In a business, it might be necessary to register retail items, either by using standard bar codes or by using in-house bar codes. The Retail Headquarters system supports both of these. It also provides support for:  Bar Code Creation  Bar Code Checking Creating bar codes manually is prone to errors. In many cases, the program can make the task of entering bar codes for items easy. Note that the item name cannot be a barcode so that the POS is uniquely identifying the item. The steps that must be carried out when setting up bar codes are as follows: Order 1 2 3 4 5 6 7 Task Setting Up Bar Code Mask Characters Setting up Bar Code Masks for Standard Bar Codes Setting up Bar Code Masks for Inhouse Bar Codes Setting Up Bar Code Checking Entering Bar Codes/PLUs for Retail Items Entering Bar Codes for Retail Variants Entering Bar Codes Including Price Mandatory No No If using in-house bar codes If using bar code checking Yes If using bar codes for variants If using bar codes including price

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Bar code mask characters are alphabetical letters that make up Bar Code Masks. In-house Bar Codes It is possible to set up bar code creation and checking in-house bar codes. The fixed structure includes for example a prefix that is reserved and used mainly for internal use. Some scanners only validate bar codes with a specific format and check digits. Then bar codes are created and used in this company only. the license number in the EAN License No. the system can automatically check the validity of the bar code input. color. configuration and/or style. using a specific bar code mask and a check digit to avoid conflicts. Page 76 . the program can detect errors in the input. with modulus check digit as the last digit. When setting up bar codes and bar code masks one should be aware of the settings of the scanners the system will be using. and also. If an item bar code mask contains item variant digits. Bar Code Masks To be able to create bar code masks for items and retail groups. When the program generates a bar code from the input typed in as bar code and uses its bar code mask as guide.Microsoft Dynamics® AX for Retail Training Manual Standard Bar Code Support Bar codes often have a fixed structure. customer’s bar code numbers and coupon numbers. The Retail Headquarters system supports the following standard bar code creation and checking:     EAN 8 EAN 13 UPC A UPC E Using one’s own EAN license number for creating bar codes in a business. It is recommended to use a fixed structure for in-house bar code. it replaces the characters in the mask with the appropriate numbers or checks that the input corresponds to the type of mask character. If one sets up bar code generation and checking for a retail group. and if necessary calculate the check digit and convert the input into a standard EAN bar code. This is for example used for item registration. The POS system supports input from scanners that read in the whole bar code number and check the bar code's check digit. simplify the task of creating bar codes for each item in the retail group. one must set up bar code mask characters. like UCP or EAN standard bar codes. using EAN standard bar codes. For example. Whether a fixed structure is needed for in-house bar codes depends on the settings of the scanners on the POS terminals. the program can automatically generate bar codes for the item to represent all combinations of size. field can be registered in the Retail Setup window.

Fill in the Prefix field. for example. the preferred character to use is entered. select what the character should signify. Press CTRL+N to create a new bar code mask. In the Character field. To Set Up Bar Code Masks: 1. In the Type field. One must remember to keep the latest segment free for a check digit. Fill in the Description field. In the Type field. 2. the Item option. select a type representing the bar codes created by the mask. In the Length field insert the number of characters that are needed in the segment. Page 77 . bar code masks with non-fixed format are used. with the type Check Digit and the length 1. In the Mask id field. Press CTRL+N to create a new bar code mask character. 10. configuration and Style Digits. with any value according to EAN standard. The Segment Num is assigned automatically to the field. enter the mask id. 6. NOTE: There are twelve types of bar code mask characters one can set up for item bar codes: Item: representing the item number Any Number: representing any digit in the bar code created Check Digit: representing the check digit in a fixed format bar code mask Variant Digits: that is. 5. 2. Prefix is defined per company. 4. for example for coupons or data entry bar codes that one might not want to check against any bar code standards. Size. For special types like Price and Quantity define the number of decimals. 9. one can enter an instructive comment on the use of the particular bar code mask character. In the Description field. Steps 8 to 11 are repeated for each segment that is set up. For each bar code mask character you want to set up repeat steps 2 to 4. Click RETAIL HEADQUARTERS > SETUP > GENERAL > BARCODE MASK SETUP. Click RETAIL HEADQUARTERS > SETUP > GENERAL > MASK CHARACTERS. 11.Manual To Set Up Bar Code Mask Characters: 1. color. 7. 4. In the Type field select the type of the segment that should be included in the bar code mask. To set up the Segments of Mask move the cursor the lower section of the form and press CTRL+N to create the first segment. 8. 3. representing item variants EAN License Code: representing an EAN license number in a bar code mask Price: representing price in bar code Quantity: representing quantity in bar code Employee: to specify employee numbers Customer: to specify customer number When bar code masks for general use are set up. 5. The Barcode Mask Setup form is displayed. 3.

When setting up bar codes and bar code masks one should be aware of the settings of the scanners the system will be using. The fixed structure includes for example a prefix that is reserved and used mainly for internal use. In the Type field. the Item option. The POS system supports input from scanners that read in the whole bar code number and check the bar code's check digit. It is therefore recommended to use bar code masks for item variant bar codes. Press CTRL+N to create a new bar code mask. If you are setting up a bar code mask for retail items. If you do not use bar code masks for item variants.Microsoft Dynamics® AX for Retail Training Manual In-house Bar Codes It is possible to set up bar code creation and checking in-house bar codes. 8. This is for example used for item registration. usually for internal use. The Bar Code Mask Setup form is displayed. 9. Whether a fixed structure is needed for in-house bar codes depends on the settings of the scanners on the POS terminals. using a specific bar code mask and a check digit to avoid conflicts. In the Mask id field. 2. Fill in the Type field. In the Type field select the type of the segment you want to include in the bar code mask. color. configuration and style combination. customer’s bar code numbers and coupon numbers. color. according to GS1-US. for example. 10. configuration and style combinations. select a type representing the bar codes created by the mask. enter the mask id. Fill in the Description field. Remember to keep the latest segment free for a check digit. 5. NOTE: The bar codes 020-029 and 200-299 are the ones that are reserved for restricted distribution. The Segment Num is assigned automatically to the field. 11. To Set up Bar Code Masks for In-house Bar Codes: 1. In the Length field insert the number of characters you want to have in the segment. Repeat steps 8 to 11 for each segment you want to set up. Fill in the Prefix field. with the type Check Digit and the length 1. 6. 4. you select the Item option. According to the EAN13 standard in-house bar codes should have the prefix 02 or other prefixes reserved for in-house use and therefore it is recommended to do so to comply with the EAN13 standard. 3. If you choose to use a bar code mask for items with variants. you need to type in the bar code for each variant combination that is for all possible size. It is recommended to use a fixed structure for in-house bar code. To set up the Segments of Mask move the cursor to the lower section of the form and press CTRL+N to create the first segment. you can let the program generate the bar codes necessary to represent each size. Then bar codes are created and used in this company only. Some scanners only validate bar codes with a specific format and check digits. Page 78 . 7. Click RETAIL HEADQUARTERS > SETUP > GENERAL>BARCODE MASK SETUP.

select the Item option. configuration and size digits respectively. Before reading the examples you might want to get familiar with the possible bar code mask characters. color. field in the Retail Setup window. Fill in the Description field. two style digits(SS) and the check digit(M). 10. 8. 2. In the Type field.Manual NOTE: If you want to construct a bar code mask that includes size. in Bar code for the sizes. In the Type field select the type of the segment you want to include in the Bar code Mask. the corresponding variant groups must be assigned to the retail group. Page 79 . 11. Repeat steps 8 to 11 for each segment you want to set up.6 digits(IIIIII). 02IIIIIICCSSM This is an EAN 13 standard bar code mask. 3. 6. enter the mask id. You must set up the prefix according to the standards you are using. In the Mask id field. colors or styles to the number of size. Fill in the Type field. Standard Bar Codes Bar codes usually follow standards. Remember to keep the latest segment free for a check digit. To Set up Bar code Masks for Standard Bar codes: 1. 7. To set up the Segments of Mask move the cursor to the lower section of the form and press CTRL+N to create the first segment. Press CTRL+N to create a new bar code mask. 5. The program will compare the length of No. If you are setting up a bar code mask for retail items. you can register the license number in the EAN License No. Click RETAIL HEADQUARTERS > SETUP > GENERAL>BARCODE MASK SETUP. For further information about bar code standards please refer to GS1. Example Here is an example of how to set up in-house bar code masks. 9. color or style digits. you select the Item option. They need to be of exactly same length. In the Length field insert the number of characters you want to have in the segment. NOTE: Prefixes for standard bar codes can be country specific. with the type Check Digit and the length 1. like the EAN standard bar codes. 4. including the in-house item number . The Segment Num is assigned automatically to the field. two color digits(CC). Fill in the Prefix field. The Bar Code Mask Setup form is displayed. If you have your own EAN license number and are creating bar codes in your business.

the system can automatically check the validity of the bar code input. Page 80 . 3. for example for checking in-house bar codes. and if necessary. If you are using standard bar codes EAN 8. created and used in your company only. Right click the retail group and select Go To The Main Table. To Set Up Bar Code Checking: 1. You can set bar code checking up for up for retail groups.Microsoft Dynamics® AX for Retail Training Manual Bar Code Checking If you want to use bar code checking. then you must place a checkmark in the Bar Code Checking field for each retail group you want to check bar code masks for. Place a checkmark in the Use EAN standard bar code field on the General tab if the bar codes for the items that belong to the retail group should generally follow the EAN standard for bar codes. 2. Browse to the retail group. UPC-A and UPC-E. calculate the check digit and convert the input into a standard EAN bar code. for which you want to activate bar code checking. It is important to set up the bar code checking and generation for the retail group before you assign to it the appropriate retail items. or in-house bar code mask with the prefix 02 or equivalent prefix and the length 13. The program will copy this field into the Use EAN standard bar code field for the items you assign to this retail group. Click RETAIL HEADQUARTERS > SETUP > ITEM> RETAIL HIERARCHY. EAN 13. You can also change or add a bar code mask at retail item level.

Fill in the Bar code setup field with a selected bar code mask from the Bar code Setup form to have the program check each digit of the bar code typed in against the corresponding bar code mask digit and generate missing digits according to the mask. Page 81 . which will represent the item at the POS terminals. Bar code/PLU Registration It is possible to register a bar code/PLU for a retail item. The Retail Items form is displayed. you can let the system create bar codes automatically. Browse to the desired item.Manual 4. Click RETAIL HEADQUARTERS> RETAIL ITEMS. 3. NOTE: The Bar code setup for bar codes with price or quantity/weight must be set to No bar code in order to avoid the system to refuse the bar code. To Enter Bar Codes/PLUs for Retail Items: 1. If you are using variants and a bar code mask has been set up for the item or the retail group. 2. Click SETUP > BAR CODES.

configuration and style combinations. NOTE: Since Microsoft Dynamics AX allows item numbers of type code but EAN 13 bar codes can only contain numbers. the item number in the bar code does not need to match the item number of the item. If no bar code number has this field check marked. In the bar code field. The system will detect the item by the link of the bar code. Click SETUP > ITEM DIMENSION COMBINATIONS. It is therefore recommended to use bar code masks for item variant bar codes. 13 digits long for the EAN13 standard. Click Create Combinations. Fill in the Retail group code field by selecting retail group that has a checkmark in the Bar code Checking field. one needs to type in the bar code for each variant combination that is for all possible size. 7. Browse to the item. Make sure that the item belongs to a size. the program automatically shows the item bar code with the lowest number for the item. configuration and/or style dimension group otherwise it will not have any variants. you can let the program generate the bar codes necessary to represent each size. 4. 5. 3. The Retail Items form is displayed. To Enter Bar Codes for Variants: 1. The layout of the Create combinations window depends on which variant groups the selected item belongs to. 2. Select the Bar code setup. Click RETAIL HEADQUARTERS > RETAIL ITEMS. for which you want to enter bar codes. place a checkmark in the Show for item field. Click RETAIL HEADQUARTERS > RETAIL ITEMS.Microsoft Dynamics® AX for Retail Training Manual 4. 2. Press CTRL+N to enter a new bar code for the item. Insert the bar code with the prefix followed by the item number (as it is in the actual bar code) and followed by zeros (0) for the price/quantity and the check digit. color. Variant Bar Codes If you choose to use a bar code mask for items with variants. If bar code masks for item variants are not used. the Item – barcode form is displayed. If you want this bar code/PLU number to be shown in the Bar code field in the Retail Item form (Item). 4. Page 82 . To Enter Bar Codes Including Price or Quantity/Weight: 1. color. colors. 6. 5. configuration and style combination. Select or deselect sizes. Fill in the Bar code number field with a bar code number. 3. The Retail Items form is displayed. enter the item bar code. The Item Dimension Combinations form is displayed. color. The Bar Code Setup needs to be with ‘No Bar code’ since the bar code check would fail otherwise. Click RETAIL HEADQUARTERS > SETUP > ITEM > BARCODE. Repeat steps 4 to 6 for each bar code you want to assign to the item.

select a relevant bar code setup in the Bar code setup field. Back in the Retail Items form. 3. A bar code will be created for each variant. 6. 5. and then click Create. Click Create combinations. click SETUP > BAR CODES. The relevant variant code fields will automatically be filled in. Click RETAIL HEADQUARTERS > RETAIL ITEMS. The layout of the Create combinations window depends on which variant groups the selected item belongs to. Select or deselect sizes. The form is displayed. does not have a predefined bar code setup. 6.Manual combinations and styles as appropriate. Fill in the Bar code field with the relevant bar code. Click FUNCTIONS > CREATE/UPDATE BARCODES. select a retail group that has variant groups but no bar code mask assigned. 2. click SETUP > BAR CODES. Click ITEM > VARIANTS > CREATE/UPDATE VARIANTS. The system will create an item variant for each size/color/style combination selected. 7. In the Retail group field on the Retail tab. colors. to which the selected Item belongs. combinations and styles as appropriate. 4. To Enter Bar codes for Variants not Using Barcode Masks: 1. When not using bar code masks for variant bar codes it is possible to type in the bar code for each item variant combination and assign Variants to it. If the retail group. and then click Create. Browse to the relevant item. The system will create an item variant for each size/color/style combination selected. 5. 8. the Retail Items form is displayed. Press CTRL+N to create a bar code and fill in the Variant number by selecting the variant. Page 83 . Back in the Retail Item form (Item). 7. Click Create.

Set Type to Item f. c. Step by Step . Create a barcode mask that contains size information. Retail headquarters > Setup > General > Bar code Mask Setup b. Set Type to Size Digit. Set Prefix to 03 h. Set Type to Check Digit. He needs to set up size-specific in-house bar codes for the shoes. Set Length to 2 n.1 – Creating an in-house bar code Scenario Chris. l. Click the New icon.Microsoft Dynamics® AX for Retail Training Manual Conclusion Using standard Bar codes effectively is a useful tool for sales. Retail Headquarters supports bar codes/PLUs for several features and good knowledge of the pros and cons of in-house Bar codes can prevent wrong use of an otherwise helpful tool. Click the New icon. i. Set Mask ID to InHouseSZ d. Sometimes creating an in-house barcode can be a good option. Set Length to 1 Page 84 . p. Set Bar code standard to UPC A g. m.Item Barcode creation 1. j. a. Set field Length to 7 k. Set Description to In-house size barcode e. Lab 7. o. Click the New icon. the procurement manager has got a large order of in-house branded Adventure works men's sneakers (item 0159). Click on the lower grid and click the New icon. To achieve that it is necessary to create a barcode mask and generate the barcodes. Click the Save icon.

Set Bar code setup field to InHouseSz d. Click Setup > Bar codes Page 85 . Basic > Setup > Bar code setup b. Select the previously created bar code mask in Mask field g. Retail headquarters > Common forms > Retail items b. Click the New icon. Set Bar code type to UPC A f. a. Select item 0159 c. Set Description to In-house barcode plus size e. Set Size field to 12 3. Attach the Bar code Mask Setup to standard bar code setup.Manual q. 2. c. Close the Bar code Mask Setup form. Generate the barcodes for the item a.

Close the infolog and inspect the barcodes Test Your Knowledge  Bar Codes Page 86 .Microsoft Dynamics® AX for Retail Training Manual d. In Bar code setup select InHouseSz f. Click Functions > Create/Update bar codes e. Click Yes h. Click Create g.

calculated and then posted. Bar codes without checkmarks ( ) c. CHAPTER 8: STATEMENTS Objectives After completing this chapter. Never ( ) b. for example.Manual Question If you create an in-house bar code for some item ( ) a. Bar codes of a different standard ( ) b. one statement a day. You are risking conflicts if you move them to another store Question What are Bar code masks? They are ________________ ( ) a. Statements are used to calculate the amounts in all POS transactions that have been created within defined range and register the counted tender types. Alphabetical letters that are replaced by bar codes Question When are bar code masks with non-fixed format used? They are used ( ) a. You can more the items to another store and sell them without conflicts ( ) b. Statements can be posted at user defined intervals. for example for coupons or data entry barcodes that one might not want to check against any bar code standards. a statement can be created. you will:    Learn how to select the correct procedures for different types of stores Be able to manage the end-of-day procedures Use statements as an effective tool Introduction When transactions from the POS terminals have been received In Microsoft Dynamics AX for Retail. The statement includes transaction Page 87 . When code masks for general use are set up.

     Post periodic discounts – Option to post periodic discounts Ledger account type – If Standard is selected the periodic discount amounts are posted into ledger accounts set up for standard discounts. When all the necessary information is gathered and all counted amounts have been registered the statement is ready to be posted resulting in creation of inventory and financial transactions being created In Microsoft Dynamics AX for Retail.. Click RETAIL HEADQUARTERS>SETUP>PARAMETERS and select the Posting tab.Microsoft Dynamics® AX for Retail Training Manual for the period in that specific statement. Post infocode discount – this will post discounts issued from infocodes. Setup/Configuration Parameters There are various parameters that can be set on the Posting tab of the RBOParameters form that affect the posting. Bank drop – this will sum up amounts from banked transactions when posting to the General Ledger.. If Periodic is selected specific ledger accounts can be set for each of the three periodic discount types. Safe drop – this will sum up amounts from safe drop transactions when posting to the General Ledger. Page 88 .

If both are selected both options will apply. Automatic settlement – automatically settle the customer invoice and payment transactions. If email is selected it will be sent to the customer by email. Receipt option – If POS is selected then receipt is only printed on POS. These include sales revenue. customers. Post journals when invoicing purchase – When a purchase order is created the related transfer orders created from Cross-docking get posted. inventory transaction and more. Voucher transactions – Gives the option of aggregating the transactions being posted at the time of posting a statement. Parallel processing – To create and post sales orders in parallel Maximum sales orders per task – Controls how many sales orders would be processed by a single batch framework task    Store configuration Click RETAIL HEADQUARTERS>SETUP>STORE>STORES>OPEN STATEMENTS and select the Statement/Closing tab. taxes. Statement Method There are three ways that can be used to summarize statement lines when a statement is calculated:  Staff Page 89 . This option speeds up the posting process and lowers the volumes of transactions created.Manual      Gift card item – item that represents all issued gift cards. Detail level – summation of General Ledger transactions.

Page 90 . POS Batch By using this option the transactions that get included in the statement are all transactions for the store that belong to POS batches that are not already part of another statement. This option is used when cashiers share a register and the total amount of tenders received can be from sales from multiple staff members. Using the POS Terminal method When the POS Terminal method is used the statement calculation will create one line for each tender type used in the transactions that is part of the statement.Microsoft Dynamics® AX for Retail Training Manual   POS terminal Total Using the Staff method When the Staff method is used the statement calculation will create one line for each tender type used in the transactions that is part of the statement. Date and Time filter can also be used here. This option is used when the intention is to have staff members accountable for the tenders they receive. Thus you can view the total results of tender types for each POS terminal. By using this closing method it is guaranteed that all transactions that belong together will belong in the same statement. The default range is the full day of the statement creation. Using the Total method When the Total method is used the statement calculation will create one line for each tender type used in the transactions included in the statement. Closing Method There are two options to define what transactions get included in the statement:   Date and Time POS Batch Date and Time By using this option the transactions that get included in the statement are all the transactions for the store that are within the date and time range defined and are not already part of another statement. per staff member. per POS terminal. Thus you can view the total results of tender types for each staff member.

Then at a later time when the end of day statement is posted. Press CTRL+N to create a new statement. Create statements You can either create a new statement for the store. In the Store number field. tax and so on).Manual Processes Close POS Terminals If declaring tender on the terminal. This basically means that the physical inventory is reserved. 4. If there is a calculated statement that the user wants to use then it should first be cleared and recalculated. consumption. select the relevant store number. Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS. Fill in other fields as needed. To Create Statements Manually: 1. or use an existing statement that has not been posted. the financial side is posted (revenue. ending date fields on the Setup tab. If needed. issue. 2. from date and Trans. perform a tender declaration on each POS terminal before closing. 3. If using the statement closing POS Batch then close the batch before ending a shift or closing the day. fill in the Trans. 5. Inventory Update There is a process to update the inventory without posting the statement. Page 91 .

It calculates the total tendered amounts from the transactions and inserts the results into the statement lines.   If the Closing method is Date and Time. By default the range will include all POS Batches that are closed before the end of the day the statement was created. Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS. 3. If the Closing method is POS Batch. It finds all transactions for the store selected in the statement that do not have a statement number and are within the range defined by the closing method and marks them with the statement number. click Yes. Page 92 . When you calculate a statement. When prompted with a message. 2.Microsoft Dynamics® AX for Retail Training Manual Calculating Statements When you have created a statement you need to calculate the statement. Browse to the relevant statement. 2. the user can define a date and time range.   If the Statement method is Total. 4. To Calculate Statements: 1. If the Statement method is Staff. Click FUNCTIONS>CALCULATE STATEMENT. for each staff member it creates a line for each tender type in transactions performed by the staff member. it creates a line for each tender type in the transactions. the program does the following: 1. the system will only include transactions that are part of a closed POS Batch. By default the range will include all transactions until end of the day the statement was created. The user can also define a date and time range for the closed POS Batches. It is also possible to filter on a specific terminal or a specific staff member depending on the statement method that is used.

Clearing a statement results in taking the statements marking of the transactions included. For the statement line you want to change the tender declaration for you can type the total amount directly in the counted amount field if the Counting required check box is set for the tender type. so the transactions can be calculated again in the same or other statements. the Statements window appears. Note that accounts are not updated until the statement has been posted. for each POS terminal it creates a line for each tender type in transactions performed on the POS terminal. The Cash declaration window appears. Clear Statement If you have already calculated a statement and either want to delete the statement or recalculate.Manual  If the Statement method is POS Terminal. This will create a new tender declaration In Microsoft Dynamics AX for Retail and the sum will go to the counted amount field. you first have to clear the statement. a) Click the Cash declaration button on the lower part of the window. Browse to the relevant statement. 3. Page 93 . Declaring/Re-declaring Tender at headquarters When you have declared tender on the POS terminals you might want to change the tender declaration at the headquarters and after calculating the statement. To Declare/Re-Declare Tender at headquarters: 1. For cash tender the Cash declaration can be used. There is no limit on the amount of times an unposted statement can be recalculated. 2. Click RETAIL HEADQUARTERS>JOURNALS>OPEN STATEMENTS.

consumption. You can recalculate and update the counted amount declared on the POS terminal. tender type payment. For each combination of a coin/note and a default amount select the quantity of the coins/notes in the Quantity field. c) You can see the results of the re-declaration in the bottom line marked as Total. posting groups and ledger account links must be properly set up for items. for the relevant coins and notes. There is also the physical inventory. Posting Statements In order to post calculated statements into the ledger accounts. If you want to declare or re-declare tender. Click FUNCTIONS >POST STATEMENT >YES. you do not need to act upon blocked items or customers before posting. item ledgers. NOTE: When you block a customer or an item. 4. To Post Statements: 1. 3. check if any errors have been reported in the relevant transactions and fix those errors if needed. tax. Posting statement results in the following: Issue. 2. click OK. It is posted here unless it has already been posted with a run of the inventory update job (this means that accurate inventory statistics is available before the end of day statement is posted). Browse to the relevant statement. VAT ledgers and other related tables. When you post. d) When you have re-declared. This can be done whether tender has been declared on the POS terminals or not. customer ledgers. The blocked items and customers can be viewed from the Open Statements window that opens the Statements form. On the Transaction status tab. This refers to the financial postings. For those where counting is required it will be filled in with the tender declaration done at POS or with 0 if tender declaration was done on POS. the program will temporarily unblock the item or customer while the posting takes place. review the results and fill in the counted amount as needed. When you have created and calculated the statement. You must respond to transaction in the Items/Bar codes not on file. it will not be in effect on the POS terminals until after the next time this information is replicated into the POS terminal databases.Microsoft Dynamics® AX for Retail Training Manual b) Fill in the new tender declaration for the statement lines. Click RETAIL HEADQUARTERS >JOURNALS >OPEN STATEMENTS. you can fill in the counted amount field or click the Cash declaration button to re-declare Tender in store. stores and tender types. customer payment to account. discounts and penny differences. accounts. therefore. 5. sales revenue. The Statements form appears. The counted amount will be filled in with the total transaction amount for tenders where counting is not required. Page 94 .

Manual Batch Framework Inventory update. Two new fields on store form are used when calculating statements in the batch framework. Form for the Batch Query: Queries can be used to set up the processes based on stores or store groups. No client is needed to run in the batch framework and the tasks can run in parallel. That means each statement is a batch task so we can calculate and post statements in parallel. Page 95 . calculation and post can all be defined and run automatically in the batch framework. Go to RETAIL HEADQUARTERS >PERIODIC >POS POSTING. If no filter is used the processes will run for all stores. Statement creation.

if the store closes at 3 A. This is useful for stores with high volumes of data since instead of one big statement being created and posted we get many statements split up by Terminal or Staff and thus can calculate and post them in parallel. 2.. If Staff/Terminal field is checked then when calculating the statement it will create statements depending on the Statement method set up for the store as follows: 1. To Reprint Receipts: 1. The Transactions window appears.Microsoft Dynamics® AX for Retail Training Manual A custom 24-hour period can be set up for the store.M. Browse to the relevant transaction and click REPORTS >PRINT COPY. Works the same as when the field is not checked. 3. 2.M. Receipts You can reprint all receipts printed on the POS terminals in the Retail headquarters. you can specify that the 24-hour period ends at 3 A. so that statement calculation includes transactions up until that time. Page 96 . If POS Terminal then it will create one statement for each terminal in the store. Click RETAIL HEADQUARTERS >INQUIRIES >TRANSACTIONS.. For example. If Total then one statement with statement lines for each tender type. If Staff then it will create one statement for each staff member in the store.

Viewing POS Batches From RETAIL HEADQUARTERS >COMMON FORMS>POS BATCHES it is possible to view all closed POS Batches that have been replicated into AX.Manual Viewing Transactions From RETAIL HEADQUARTERS >INQUIRIES>TRANSACTIONS it is possible to view all retail transactions that have been replicated into AX. From RETAIL HEADQUARTERS >JOURNALS>OPEN STATEMENTS it is possible to view the retail transactions that have been consolidated into the statement. Page 97 . Typically a new batch is created at the beginning of a shift or when starting a new day. When a shift is ended or day is closed (depending on how the store procedures are) the batch gets closed and a new one starts with the next transaction that happens on the POS. POS Batches are used in statements when the closing method is POS Batch. POS Batches are created on POS and include transactions that belong together like opening amount. The POS Batch also includes summarizations of various amounts from the included transactions. From the posted statement you can view the retail transaction that have been consolidated into the statement and also the General Ledger transactions (revenue. tax and other transactions) created as part of the statement posting. The summarizations can be viewed in the Details tab and the included transactions from the Inquiry button. sales transactions and tender declaration.

Calculate and post the statement a.Statement posting 1. a. Click Yes 3. Pull transactions from POS to Microsoft Dynamics AX for Retail. Conclusion There are many useful tools and procedures that the Store owner can use for end-of-day procedures. Click the Save icon. Click Functions > Calculate statement f. Select Job number P-1001 a. Step by Step .Microsoft Dynamics® AX for Retail Training Manual Z-Report for a batch can be printed from the POS Batches form. Click Manager b. Lab 8.1 – Posting a statement for store 10 Posting Statements Megan. a. Click Yes c. Retail Headquarters > Journals > Open statements b. Enter 0002 into Bar code or quantity field f. e. Select S0010 from the Store number drop down c. d. Click Yes g. Click Exact button e. Log in with operator ID 20001 and password 456 c. Start Retail POS Desktop > Retail POS b. In the lower grid set field Counted to be equal to Transaction amount field Page 98 . Posting sales at the POS. Close Scheduler Job form 4. By selecting the ideal settings for each store the best results should be accomplished. Click the New icon. a. Closing the batch at the POS. Click Exact button 2. viewing transactions and managing statements in many different ways. Click Functions > Run Retail Scheduler Job directly b. Click Close Batch c. the store manager of Store 10 needs to create a statement at the end of the day. In Microsoft Dynamics AX for Retail go to Retail scheduler > Common forms > Scheduler job b. Enter 0001 into Bar code or quantity field d.

Both a and b Question On what occasions can you re-declare tender in Store? ________________ ( ) a.Manual h. Click Functions > Post statement i. Any time after you have declared tender on the POS terminals. after calculating a statement and before posting you can declare tender In Microsoft Dynamics AX for Retail (anytime). POS Batch ( ) c. Never ( ) b. Test Your Knowledge  Store Management Question Which closing methods are available for stores? ________________ ( ) a. Page 99 . Close the infolog. Click OK j. Date and Time ( ) b.

Statement calculation and post can run in the batch framework. Opened from the main menu. If the check box of Voucher transactions under Aggregation is checked. Page 100 . These include sales revenue. This option speeds up the posting process and lowers the volumes of transactions created. taxes. customers. inventory transactions and more. Batch Framework Inventory update. then at the time of posting the transactions being posted will be aggregated.Microsoft Dynamics® AX for Retail Training Manual Appendix A: Changes and New Features Aggregation Retail Headquarters -> Setup / Parameters.

Form for the Batch Query: Queries can be used to set up the processes based on stores or store groups. Page 101 . Two new fields on store form are used when calculating statements in the batch framework. That means each statement is a batch task so we can calculate and post statements in parallel. If no filter is used the processes will run for all stores.Manual No client is needed and the tasks can run in parallel.

If POS Terminal then it will create one statement for each terminal in the store.. you can specify that the 24-hour period ends at 3 A. For example. so that statement calculation includes transactions up until that time. Works the same as when the field is not checked.Microsoft Dynamics® AX for Retail Training Manual A custom 24-hour period can be set up for the store. Appendix B: Setup and Configuration Retail Parameters Posting Tab: Page 102 . 6.M. 5. If Staff/Terminal field is checked then when calculating the statement it will create statements depending on the Statement method set up for the store as follows: 4. This is useful for stores with high volumes of data since instead of one big statement being created and posted we get many statements split up by Terminal or Staff and thus can calculate and post them in parallel..M. If Total then one statement with statement lines for each tender type. If Staff then it will create one statement for each staff member in the store. if the store closes at 3 A.

Manual Store Statement/Closing Tab: Page 103 .

Microsoft Dynamics® AX for Retail Training Manual Tender Type Posting Tab: Appendix C: Locations of Forms and Functionality Below are the locations of the forms/functionality. Voucher form opened from Posted statement form. This can for instance be used for the Transaction form opened from main menu or from Statement. Retail Sales open from main menu and Update inventory process. Transaction Form Opened from Main Menu: Page 104 .

Manual Transaction Table and the Vouchers for the Specific Statement: Update Inventory Process: Page 105 .

Microsoft Dynamics® AX for Retail Training Manual Page 106 .

the POS terminal system prompts the cashier for an input. Understand how to connect infocodes to other infocodes. Be able to assign infocodes to POS terminal activities. You can define if information is printed on the customer receipts and which information as well as how often the system should prompt for an input. Be able to define subcodes. customers. When you assign an infocode to certain actions. Information Subcodes You can set up infocodes with a number of predefined inputs called information subcodes. a customer number. When you have set up infocodes. Introduction Infocodes contain additional information on transactions made at the POS terminals. tender types. retail items and Income/expense accounts. you can assign them to:   Retail Items Tender Types Page 107 . Infocode Linking You can link an infocode to another infocode. staff ID or some predefined information subcode like a postal code or a reason code. in order to use them. By using information subcodes. Infocodes can also be used automatically by the system without prompting the cashier. you will:     Learn how to set up infocodes. such as a numeric. You can assign a specific type of input to the infocode. such as customers or tender types. you must assign infocodes to objects. when returning goods. This allows having more than one infocode assigned to predefined POS activities like voiding and returns. that is. an item number. the POS terminal system will only accept an input of the type defined by the information subcode. voiding a transaction or selling a specific item. In all instances.Manual CHAPTER 9: INFOCODES Objectives After completing this chapter. a date. for example when assigning application entries to vouchers and gift cards.

The Infocodes form is displayed. Age limit. Text. Description and Input type fields. 5. 6. Fill in the Infocode number. If input from cashier is required. Gift cards and other criteria. Press CTRL+N to create a new infocode. fill in the prompting message in the Prompt field. If the infocode should prompt the cashier. Gender. 4. Date and a Subcode list. To Set Up Infocodes: 1. fill in the Input field on the General tab. Click RETAIL HEADQUARTERS>SETUP>GENERAL>INFOCODES. It is possible to link infocodes to Date. 3. 2.Microsoft Dynamics® AX for Retail Training Manual    Customer Accounts Income/Expense Accounts POS Activities Setting Up Infocodes Before you can assign infocodes to objects such as customers and retail items you must set up the infocodes. Page 108 . Input type can for instance be Numeric. There are several settings for the input.

3. Click RETAIL HEADQUARTERS>SETUP>GENERAL>INFOCODES. minimum or maximum value or length are required. Use the Value settings if limits like amount. The Infocodes form is displayed. Page 109 . Information Subcodes You can set up infocodes with a number of predefined inputs called information subcodes. Click SETUP>SUBCODES. quantity. To Set Up Information Subcodes: 1.Manual 7. When you have assigned POS functionality to a store. The Information subcodes form is displayed. Select or set up the infocode you want to create information subcode for. POS Terminal Activities Before you can assign infocodes to POS terminal activities you must set up the infocodes. By using information subcodes. Fill in the Subcode number and Description fields. 8. 2. Repeat steps 4 to 5 for each information subcode you want to set up for the infocode. 5. Infocode Assignment You can assign infocodes to POS activities using the POS functionality profile. The option in the Input type field must be either Subcode list or Subcode buttons. the POS terminal system will only accept an input of the type defined by the information subcode. 4. all POS terminals in the store have the same infocodes assigned. Fill in the remaining fields only when needed. Fill in the other fields as needed.

Before you assign infocodes to tender types you must set up the infocodes. 2. Click RETAIL HEADQUARTERS>SETUP>POS>FUNCTIONALITY PROFILES. 6.Microsoft Dynamics® AX for Retail Training Manual To Assign Infocodes to POS Terminal Activities: 1. fill in the fields representing each of the POS terminal activities by selecting the relevant infocode. Click SETUP>TENDER TYPES. Click SETUP>INFOCODES. Browse to the relevant store. To Assign Infocodes to Tender Types: 1. 3. The POS Functionality profile form is displayed. Fill in the Infocode number field by selecting the relevant infocode. Page 110 . The Stores form is displayed. Browse to the tender types. to which you want to assign infocode(s). 5. 2. On the Infocodes tab. Tender types You can assign infocodes to tender types and specific cards. Click RETAIL HEADQUARTERS>SETUP>STORE>STORES. 4. Repeat step 6 for each infocode you want to assign to the tender type.

for which you want to assign infocodes to income/expense accounts. Click RETAIL HEADQUARTERS>SETUP>STORE>STORES. 4. Fill in the Infocode number field. 6. to which you want to assign infocodes. Click SETUP>INFOCODES. 2. Before you can assign infocodes to customers you must set up the infocodes. Customers You can assign infocodes to specific customers and then the cashier can be prompted to select a customer in the system. to which you want to assign infocodes. To Assign Infocodes to Income/Expense Accounts: 1. The Stores form is displayed. 5. Before you assign infocodes to income or expense accounts you must set up the infocodes. by selecting the relevant infocode. Repeat steps 4 to 6 for each account. 3. Income/Expense Accounts You can assign infocodes to income and expense accounts. Then in step four. The Customer form is displayed. Repeat step 6 for each infocode you want to assign to the selected account. Browse to the store. browse to the tender type representing cards and then click SETUP>CARD SETUP. Browse to the account. Click SETUP>INCOME/EXPENSE ACCOUNT. Page 111 .Manual NOTE: If you want to assign an infocode to a card you must carry out the first three steps. From the Card setup window click SETUP>INFOCODES and assign infocodes to the card from there. To Assign Infocodes to Customers: 1. Click ACCOUNTS RECEIVABLE>CUSTOMER DETAILS.

In the Infocode number field. Browse to an item. Click SETUP>INFOCODES. 4. Browse to the relevant customer and click SETUP>INFOCODES. Fill in other fields as needed. To Assign Infocodes to Retail Items: 1.Microsoft Dynamics® AX for Retail Training Manual 2. 5. 3. Fill in the Infocode number field by selecting the relevant infocode. Before you can assign infocodes to retail items you must set up the infocodes. The Retail Items form is displayed. 3. Repeat steps 3 and 4 for each infocode you want to assign to the customer. select the relevant infocode. Press CTRL+N to insert a new entry. to which you want to assign infocodes. Retail Items You can assign infocodes to retail items. 4. Repeat steps 5 and 6 for each infocode you want to assign to the item. Click RETAIL HEADQUARTERS>RETAIL ITEMS. 2. 6. This is for example useful if you want the system to prompt for a serial number. or if you want to sell a warranty with the item. Press CTRL+N to enter a new infocode. Page 112 .

Retail headquarters > Setup > General > Infocodes b. Create an infocode with an cross-sale a. Lab 9. Click Setup > Subcodes e. and by selecting to print out information on the customer’s receipt a lot of information is passed with minimum effort. print information and use the same infocodes for more than one purpose.1 – Create an Infocode Scenario When launching a series of sports shops in Rhode Island. Set up a cross-sell infocode that adds bat grip tape. Close Information subcodes and Infocodes forms Page 113 . c. Create a new line: d.item cross-sale infocode 1. Click the New icon. Stewart wants to make the most of infocodes functionality to help his staff to work fast. Step by Step .Manual Conclusion By using infocodes it is possible to send messages to cashiers as well as customers. Assigning infocodes to POS activities the correct message reaches the cashier at the right moment. Create the following lines: f. whenever a maple baseball bat is sold.

name three out of five: ___________________________________________________________ Question What is the predefined information subcodes used for? _______________ ( ) a. Click Setup > Infocodes d. Click the New icon. Select the previously created infocode f. e. Page 114 . voiding transaction. By using the information subcodes the POS terminal system will only accept an input of the type defined by the information subcode. From When required dropdown select Always Test Your Knowledge  Infocodes Question In which of these actions would you use infocodes where the POS terminal system would prompt you? _____________ ( ) a. ( ) b. By using the information subcodes the POS terminal system will know if an infocode is needed or not. Select item 0044 c. Select Input required checkbox g. selling a specific item ( ) b. ( ) c. Attach the infocode to the item a. When returning goods. Retail headquarters > Common forms > Retail items b. you can assign them to.Microsoft Dynamics® AX for Retail Training Manual 2. By using the information subcodes the POS terminal system will only accept an input of the type defined by the infocode. Assigning application entries to vouchers and gift cards Question When you have set up infocodes.

All the POS terminals in the store have the same infocodes assigned. Page 115 .Manual Question How do the infocodes work if you assign infocodes to POS activities using the POS functionality profile and have assigned it to a store?______________ ( ) a. Both a. and b. You have to decide which of the POS terminals in the store have the infocodes. ( ) c. ( ) b.

2. Next the calculation of the new sales price takes place. For each vendor that sends data to be imported. the user will error check and correct the item information. purchase prices. bar codes and sales. 4. Page 116 . you will learn:      How to set up item import correctly.and purchase prices will be inserted into the standard AX system. Each line is checked for errors and if an error is found the line is flagged. Introduction The Item import functionality is used to import data files from vendors and create and update items. correct and finalize the information before the items are updated to the item table. bar codes. If the item already exists in the database. purchase price and sales price. sales price calculation rules etc. the existing price is found. retail group. 5. new variants including color. it is necessary to set up various parameters. size and styles. All imported files which have not previously been transferred to an Import journal can be selected and transferred to an Item import journal. The files from the vendors typically contain vendor item numbers. When a journal is posted. When data has been imported to an import journal. The Item import process inserts/updates the item table. which has a vendor specified. such as an item hierarchy. The vendor files can also be used to create purchase orders. bar codes. Troubleshooting techniques for errors in item import.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 10: ITEM IMPORT Objectives After completing this chapter. before the journal is posted. items will be created or updated. Item data can only be imported into a valid Item import journal. Steps taken when importing an item file from a vendor: 1. descriptions. 3. sales prices. How to handle importing items from vendors. size and color information. and variants. Using the item import hierarchy. The Item import imports the files into an Import journal where the user can error check. Verification procedures in main tables used for item import.

The Vendor form appears.Manual Import Setup When working with item and order import all functions relating to those tasks are accessible from the RETAIL HEADQUARTERS>PERIODIC>ITEM/ORDER CREATION Before items or orders can be processed the system needs to be set up. To Set Up Information on a Vendor: 1. Information concerning retail vendors is set in the Retail tab of the Standard AX vendors form in Accounts payable. This is mainly information used in the item import process. Most of the item import setup relating to the vendor can be accessed from the Import-menu button in the Vendors form. Browse to the relevant vendor. Vendors Before starting the setup make sure that the vendor from which the data is to be imported is properly set. Click ACCOUNTS PAYABLE>VENDOR DETAILS. Setup can be accessed from RETAIL HEADQUARTERS>SETUP>ITEM/ORDER CREATION. 2. Page 117 .

field is selected. This feature is needed when a vendor doesn’t provide a bar code for the item or the Use vendors item number seq. Below is a list and description of the fields in the vendor table: Name Type Width Description Exchange rate which is fixed for a period of time (for example season) and used for calculation of (local) sales price based on the suggested retail price. Fields in the Vendor Table There are quite a few fields relating to item import set on the vendor. This field holds a number series to create an item number for the imported items. When this field is marked all items Fixed exchange rate Decimal Item number sequence Use prefix for String Boolean 10 Page 118 . Select the Retail tab.Microsoft Dynamics® AX for Retail Training Manual 3.

If this field is selected an item number is created using the number sequence specified in the Item number sequence-field. Case2: If an item number is created from number series the number series should start with the prefix and the rest of the number series should be numerical. This is the default used for Sales unit for imported items from this vendor. There are two cases of usage for the prefix: Case 1: If the vendor provides an item number the system will create a new item number by putting the prefix on the vendor item number. However if it is not selected the item number is created using the standard number sequence for item number. it is not possible to use this prefix for other vendors. The prefix is defined in the field Item number prefix.” = 123 then the item number created = AB123). (That is: Item number prefix=AR the number series could have Starting No. This field is used in conjunction with Use vendors item number seq. NOTE: By defining the Item number prefix even if it is a part of the number series.Manual item number from this vendor will get a two digit alpha-numeric prefix. The same prefix cannot be used for more than one vendor. (That is: Item number prefix=AB and Vendor Item No. The prefix used in conjunction with the field Use prefix for item number. = AR99999). = AR00001 and Ending No. This is the default used for Purchase unit for imported items from this vendor. Boolean Item number prefix String 2 Purchase unit Sales unit String String Boolean 10 10 Page 119 .

It can be changed before the item is actually created. The path where concession sales statistics files are written Used in conjunction with service category Create bar code if needed Bar code number sequence Vendor type String Enum 10 Size prefix String 2 Color prefix File prefix Concession file path Service category String String Path String 2 10 255 10 Item Import Hierarchy Setup The Item import hierarchy setup is used to match the vendor’s item hierarchy to an existing retail group in Microsoft Dynamics AX for Retail system. Page 120 . To Define Item Import Hierarchy Setup: Click RETAIL HEADQUARTERS>SETUP>ITEM/ORDER CREATION>ITEM IMPORT HIERARCHY SETUP. it will have the value of this field as a prefix. 3rd party and Concessions. If a Color code needs to be created automatically for a Vendor. This field holds a number series to create a bar code for the imported items. The option string is Own. If a Size code needs to be created automatically for a Vendor. The Retail group is found during the transfer of an item into the item import journal. This is the prefix for the concession sales statistics files. This feature is needed when a vendor doesn’t provide a bar code for the item. it will have the value of this field as a prefix.Microsoft Dynamics® AX for Retail Training Manual the field Bar code number sequence and determines if a bar code should be created if it is missing.

Code for the third level of the hierarchy from the vendor. Code for the first level of the hierarchy from the vendor. Tem of last change. Name for the first level of the hierarchy from the vendor. Name for the fourth level of the hierarchy from the vendor. Code for the fourth level of the hierarchy from the vendor. Name for the second level of the hierarchy from the vendor. Date of last change. Name for the third level of the hierarchy from the vendor.Manual Fields in the Item Import Vendor Hierarchy Setup Table Following is a list of all the fields in the Item import vendor hierarchy setup table. Name Vendor account Hierarchy Level 1 Hierarchy Level 2 Hierarchy Level 3 Hierarchy Level 4 Level 1 Name Level 2 Name Level 3 Name Level 4 Name Retail group Name Modified date and time Modified Time Modified by Type String String String String String String String String String String String Date Time String 10 Width 10 10 10 10 10 30 30 30 30 10 30 Description Vendor account number. Retail group id Name of the retail group. The ID of the user who last changed the Page 121 . Code for the second level of the hierarchy from the vendor.

In journal. Fields in the Import Table Here is a list of the fields in the header table for the imported files (AX name FSHImportTable): AX field name importedFileId Name Imported file id Vendor account number File Name Type String Width 10 Description Unique number for the imported file. Status of file in import journal – possible values are: None. Posted from order The purchase id if purchase order was created The import journal id if file has been transferred to an import journal VendAccount Filename String String 10 260 statusInPurchaseOrder Status in item import journal Enum Status in purchase statusInItemImportJournal order Enum PurchId Purchase Id String 20 JournalId Journal Id String 10 Page 122 . Imported Files The form displays all data that have been imported into AX for item and purchase order creation. Name of the imported file. The form contains a header section and a lines section. The form is entirely locked and cannot be updated manually in any way. The setup for this can be accessed from the item import journal table as described in section Mandatory Check Setup. Deleted from journal. Account number of the vendor providing the file. Deleted from order. Mandatory Check Item Import Journal In order to create or update an item correctly the mandatory check functionality should be used. In order.Microsoft Dynamics® AX for Retail Training Manual entry. Posted from Journal Status of file in import journal – possible values are: None. There is one header line for each file that has been imported into AX and the lines section contains one line for each item variant that is imported into AX.

Code for the second level of the hierarchy from the vendor.Manual Fields in the Import Trans Table Here is a list of the fields in the lines (trans) table for the imported files (AX name FSHImportTrans): AX field name importedFileId VendorItemId ItemBarCode ItemName Name Imported file id Vendor Item Number Bar code Item name Fabric composition Invent size name Invent size id Invent size text Invent color name Invent color id Invent color text Invent style name Invent style id Invent style text Vendor Hierarchy Level 1 Vendor Hierarchy Level 2 Type String String String String Width 10 10 80 30 Description Unique number for the imported file. Style id for item variant. Item bar code Vendor description of item. String 10 fabricComposition InventSizeName InventSizeId InventSizeTxt InventColorName InventColorId InventColorTxt InventStyleName InventStyle Id InventStyleTxt String String String Memo String String Memo String String Memo 30 30 10 vendorHirarchyLevel1 String 10 vendorHirarchyLevel2 Page 123 . Description of size 30 10 Name of color for item variant. Color id for item variant. Size id for item variant. The vendors internal item number. Name of size for item variant. Description of style Code for the first level of the hierarchy from the vendor. Description of color 30 10 Name of style for item variant. Additional description of item ( fabric composition).

Number of the vendor holding the item. Description of the Vendor hierarchy level 2. Code for the fourth level of the hierarchy from the vendor. The sales unit for the item. Vendor’s code of the season the item belongs to. Description of the Vendor hierarchy level 4. ID of the user which imports the file into the journal. This ID will also be kept in the posted vendorHirarchyLevel3 String 10 vendorHirarchyLevel4 Vendor Hierarchy Level 4 String 10 seasonCode PurchUnit SalesUnit Season Code Purch unit Sales unit String String String 10 10 10 PurchPrice Vendor Purchase Price Decimal suggestedRetailPrice level1Name level2Name level3Name level4Name Suggested Retail Price Level 1 Name Level 2 Name Level 3 Name Level 4 Name Vendor account num Decimal String String String String String Imported by User ID String 20 Page 124 . The purch unit for the item.Microsoft Dynamics® AX for Retail Training Manual Vendor Hierarchy Level 3 Code for the third level of the hierarchy from the vendor. Description of the Vendor hierarchy level 3. It is used for price calculation when the suggested retail price is not present. This is the vendor purchase price. This is the suggested retail price in the vendors currency determined by the field Currency code on the Retail tab in the vendors form 30 30 30 30 10 Description of the Vendor hierarchy level 1. For Debenhams Items this field is stored in the Description 3 of the Item.

Next a file must be selected to be transferred from the imported files table to the journal. Posted from order Unique line number for the journal. The import journal id if the line has been transferred to an import journal Status of file in import journal – possible values are: None. Enum *i Item Import Journals The form contains all journals posted and unposted for item import into AX. Page 125 .Manual table Item import ledger entries. Get Import Lines When items are to be imported from a vendor a new line is created in the item import journal and a vendor account is selected. Deleted from journal. In journal. The purchase id if the line has been put into a purchase order. PurchId Purchase Id String 20 JournalId Journal Id String 20 statusInPurchaseOrder Status in item import journal Enum Status in purchase statusInItemImportJournal order LineNum Line No. In order. Deleted from order. Posted from journal Status of file in import journal – possible values are: None. This is done by selecting RETAIL HEADQUARTERS>PERIODIC->ITEM/ORDER CREATION->ITEM IMPORT JOURNAL->FUNCTIONS>GET IMPORT LINES.

then without the Retail group Code. 3. 2.. Sales Price Calculation When a line is imported into a Journal the system will determine the Unit price in these steps.Microsoft Dynamics® AX for Retail Training Manual When this action is selected a form is displayed showing all files that have been imported for the vendor who is selected in the journal and that have not been previously imported to a journal. sales price is calculated and the retail group is found. Division Code. It uses the Vendor No. Retail group Code and the Retail department Code. Check the Vendor Sales Price Margin using the Vendor Purchase Price. 1. the new sales price is then calculated by multiplying the Suggested Retail Price from the Item Import Journal Line with the Suggested Retail Price Factor from the Vendor Sales Price Margin record. the following is done: 1. If such a record does not exist. The function tries to find a record in the Vendor Sales Price Margin table. 3. Check the Suggested Retail Price. 2. If one or more file has been selected the import lines button is activated and when clicked the lines from the imported files will be imported to item import journal. then without the Business Code. This is then multiplied with the Fixed Exchange Rate from the Item Import Vendor Setup table. Page 126 . During this process item number is either found or created. then without the Division Code. Business Code. One or more files can be selected to be imported to the journal. Check the Vendor Sales Price Margin using the Suggested Retail Price. If a record was found in the Vendor Sales Price Margin table using this method. Check the Vendor Sales Price Margin Using the Suggested Retail Price If the sales price has not been found and the Item Import Journal line has a value in the Suggested Retail Price. it tries again without the Retail department Code.

you select the Mandatory check setup form to set up a mandatory check for the journal. the following happens:    The function tries to find a record in the Vendor Sales Price Margin table. Retail group Code and the Retail department Code. This is then multiplied with the Fixed Exchange Rate from the Item Import Vendor Setup table.Manual Check the Suggested Retail Price If the sales price has not yet been found and the Suggested Retail Price field is filled out in the Item Import Journal. Division Code. Business Code.. If such a record does not exist. Not blank or Blank can be used. the following happens:  The system finds the new sales price by multiplying the Suggested Retail Price from the Item Import Journal line with the Fixed Exchange Rate from the Item Import Vendor Setup. The field called Check for is an option field and all the options are shown. then without the Retail group Code. List of fields in the item import journal lines can be defined in the Mandatory check setup. then without the Division Code. If the selected field is numeric. then without the Business Code. Page 127 . it tries again without the Retail department Code. value must be specified. Mandatory Check Setup Under the Functions button on the Item import journal. If a selected field in the item import table is code or text. Not zero and Zero can be used. If a record was found in the Vendor Sales Price Margin table using this method. the new sales price is then calculated by multiplying the Vendor Purchase Price from the Item Import Journal Line with the Purchase Price Factor from the Vendor Sales Price Margin record. If the Option in the Check for column is Constant or One of. It uses the Vendor No. Check the Vendor Sales Price Margin Using the Vendor Purchase Price If the sales price has not yet been found and the Vendor Purchase Price is filled out in the Item Import Journal.

Error Check This menu option allows the user to check the current journal for errors. For convenience there is a filter which can be used to display error lines only or all lines. If an error is found during error checking the line is marked with a red flag and an error description is written to Log tab. Recalculate Salesprice This function recalculates the sales price in all lines in the journal using the steps described above. The error check routine is automatically run for the journal after the import and also if any field is modified in the import journal. When the line is error free the error description is cleared and the line is unmarked and can be created in the Item Table (Invent table). Firstly the fields to be checked are chosen in the Mandatory check setup form and then the error check is called. After an item is created. The entire journal is checked for errors at a time. Error checking is automatically called after data has been transferred into the import journal and also every time an import line is updated in the journal. In the log tab one line is written for each error detected in the line: The same error checking facility can be accessed from the Retail item form under the Functions button. An infolog is displayed if not all the conditions in the mandatory setup are met. Page 128 . it is good practice to check the items using the FUNCTIONS >ERROR CHECK button. If an error is detected an infolog window is displayed listing all errors.Microsoft Dynamics® AX for Retail Training Manual The same mandatory check setup applies for all lines in the item import journal.

5. 4. 2. Bar code is created if it is not found. certain validations must take place. Error lines are skipped from the posting process.1 Item validation rules for item importer Scenario At Adventure works. The Error check routine is run for the journal. This is a delicate and error prone process so it is important to follow the criteria at each stage. size and style are created if not found. Color.Manual Delete Lines This function deletes all lines from the journal. Setup the following mandatory setup for the item: Page 129 . 3. If the vendor’s item number is not found in the external item number table it is created. 1. Microsoft Dynamics AX for Retail is used to check for the following:  Blank  Not blank  Zero  Not Zero  Constant  One of Now you need to create a mandatory setup for item number “0008”. The Processing of an Item Journal Line is done in the Following Steps: 1. When all lines of the Journal have been processed. Posting a Journal When all the lines in the journal are error free and the sales price (unit price) is correct the journal can be processed. A form is displayed which allows the user post all items or only selected items from the item journal. Item table is checked for the item number – if it is not found it is created. 6. when importing items. Lab 10. Purchase and sales location is created if not found. the journal is marked as having been posted. Conclusion Item import is guideline for importing items from vendors and provides detailed tables for all input and actions required at each stage of the procedure. This is done by selecting the Post journal menu item.

Verify that the validation fails 3. Check the item. a. found under: Retail Headquarters > Periodic > Item/Order creation > Item import journal Page 130 . Net weight must not be zero. Close the Mandatory check setup form 2. In the Retail items form Click Setup tab c. Close the infolog b.Microsoft Dynamics® AX for Retail Training Manual a. Insert a net weight of 3 and re-run the validation. In the Retail items form click Functions > Check item b. Set Net weight field to 3 d. b. Retail headquarters > Common forms > Retail items Select item 0008 Click Functions > Mandatory check setup In the Field number dropdown select NetWeight e. Click Functions > Check item The validation for the imported files is used in item/order import feature. c. d. f. a.

sales prices. purchase prices. name at least four: __________________________________________________________________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Page 131 . The line is flagged ( ) c. sales prices. purchase prices. infocodes. bar codes and variants ( ) b. More than one vendor has to be specified Question What happens when an error is found in lines after importing an item file form a vendor ___________________ ( ) a. Vendor has to be specified ( ) b. Not possible to continue Question Posting a journal the processing of an Item Journal Line is done in six steps mending errors and creating missing info.Manual Test Your Knowledge  Item Import Question What inserts/updates does the Item import process? ________________ ( ) a. Inserts/updates Item table. special offers and periodic offers Question What is needed to import Item data into a valid Item import journal from a vendor? ____________ ( ) a. Inserts/updates Item table. Nothing ( ) b. bar codes and variants ( ) c. Inserts/updates Item table.

Before creating the purchase order with lines based on size/color/style curve the weight of size/color/style and combinations has to be specified. If the item that needs to be distributed has variants. It defines the internal weight of each variant in respect to quantity. configuration and style curve to decide the weight of each variant of items with variants and use this information for most effective replenishment. The line quantity is based on the calculation using the replenishment rules. Introduction The location . When a line is created in this way. This is done in a two-step process. you will:    Use Size. color and Style Curve The size/color/style curve is linked to an item with variants. additional lines are automatically created using the size/color/style for each variant of the item. Page 132 .in this context the same as warehouse .replenishment curve is used when Items are distributed automatically to stores. First a purchase order is created with purchase lines using the sum-tab in the purchase order form. Size. Further when filling in purchase order lines you can use a function Create lines from package to populate the lines of the purchase order with the contents of the package. Learn the basic replenishment and cross docking rules and their priorities over other rules. Use Buyers push in the different ways available. The second step is to go through the cross docking form and allocate the quantity to be distributed to the stores using location weight or replenishment rules. color.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 11: REPLENISHMENT Objectives After completing this chapter. the combination of the location replenishment curve and the size/color/style curve is used to determine the quantity that is allocated to each location or store. Item package Sometimes the items need to be ordered in a certain combination of thereof or as a set of particular variants. that is the most popular or common variant has the highest weight. To speed up the entry of purchase orders you can define an item package.

Page 133 . size and style. L and XL. When an item combination is created for each Item: RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>ITEM DIMENSION COMBINATION. variant S should have the value 1. 3 pieces of L and 1 piece of XL. size and style group lines and get inherited to the corresponding inventory dimension values on the item. The total weight for a variant is the multiple of the inventory dimension weights. For each size value of S sold. 20 pieces of variant with size 36. the weight is initialized from the weights defined for color. size or style defined on the item: RETAIL HEADQUARTERS>RETAIL ITEMS>SETUP>COLOR | SIZE | STYLE The default weight on the individual item can be overwritten at will. variant M value 2. 30 pieces of variant with size 34 and 40 pieces of variant with size 32. A regular purchase for a vendor is created. 4 pieces of M. the aim is to sell 2 pieces of M. These weights are used to initialize the weight field for color.Manual Weights are set on color. If he or she enters a quantity here for the item for example 200 units the system automatically creates purchase lines for each variant. M. To Set the Weight of the Color. To represent this as a size/color/style curve. All weight values can be overwritten to change the total weight of the item combination: Example: A shirt has Size dimension with 4 values: S. For a particular item it will create 10 pieces of variant with size 38. Size and Style Group lines: Click RETAIL HEADQUARTERS>SETUP>ITEM>COLOR GROUP | SIZE GROUP | STYLES GROUP. Purchase Order Using Color/Size/Style Curve The size/color/style curve can be used to suggest order quantity of item variants. variant L 4 and variant XL 3 in the Total Weight field. The user can create a regular purchase line but if he or she wants to split it up by variants using the size/color/style curve he or she goes to the sum-tab in the purchase order lines.

locate the RETAIL DEPARTMENT on the hierarchy. Otherwise if Location is selected the Relation field is showing a list of locations/warehouses. Replenishment Rules The Replenishment rules form contains a header section and a lines section.  Replenishment rules are set on the General tab. A weight for the location can be entered for each location and this weight is used when calculating the distribution of quantity between different locations. If Group is selected as the relation type the Relation field will show a list of replenishment groups. The replenishment rule lines can be either of type group or location. The button Warehouses in the Replenishment groups form opens the Warehouse form with all warehouses which have this replenishment group selected displayed in the grid. Page 134 .  Right click “Go To The Main Table”. Replenishment groups are created as required. The default values can be overridden by manually setting the value in the field weight.  Right click “Go To The Main Table”. Replenishment rules can be set on retail department:  RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. When this is done the percentage for each group/location is calculated and displayed and all lines are recalculated. If a location has been selected the weight of that location is set in default weight but if a group is selected the sum of all locations containing that group is set in default weight. DFD Replenishment rules can be set on the retail group:  RETAIL HEADQUARTERS>SETUP>ITEM>RETAIL HIERARCHY. locate the RETAIL GROUP on the hierarchy. If a warehouse is of type store (is to be used as a store in the replenishment) then the field Store must be checked on the General tab. When a Group or Location is selected in the Type column. All locations marked Store will appear in the Cross docking and Buyers push forms. When the necessary replenishment groups have been created the groups are connected to a warehouse by going to INVENTORY MANAGEMENT>SETUP>INVENTORY BREAKDOWN>WAREHOUSES. When the value of relation is changed all lines are automatically recalculated.Microsoft Dynamics® AX for Retail Training Manual Location Replenishment Groups Location replenishment groups and rules are set up by going to RETAIL HEADQUARTERS>SETUP>REPLENISHMENT. When this is done fields Default weight and Default percent are automatically initialized and all lines are recalculated accordingly. the next step is to select the relation Type.

One transfer order gets created for each warehouse. click the Update lines button and the form below will be displayed. The locations grid lists all warehouses that are marked as Stores along with the quantity set for cross docking for each warehouse. Cross Docking With cross docking the user can choose to distribute items from the warehouse specified in the purchase order lines directly to stores via a transfer order. click FUNCTIONS>CROSS DOCKING. It is possible to view the transfer order by clicking the Transfer order button. Page 135 . select a purchase order. The form displays each purchase line from the purchase order with the purchase quantity and the quantity that has been set for cross docking. A value can be entered manually for each line or the Update lines function can be used.Manual  Replenishment rules are set on the General tab. The Purchase order form has a Simple/Advanced option set by a right panel button so make sure you are in the Advanced view. The main cross docking form is accessible from the purchase order form HEADQUARTERS>PERIODIC>REPLENISHMENT>PURCHASE ORDER. location weight or fixed quantity. To have the quantity calculated automatically by using either replenishment rules.

If the replenishment rule is not found in the service category then the system will check for a replenishment rule defined on the retail group or retail department for the items. Cross Docking Using the Replenishment Rules When using the Replenishment rules the items will be distributed to the locations defined in the appropriate replenishment rule and quantity divided according to the setup on the replenishment rule. By making changes either here or on the cross docking form the journals are automatically updated. Item and Variants or Item and current variant. This is done by clicking on Select all lines. only the lines for the selected item and it´s variants or only the line for the selected variant. This will call the Update lines form directly and initialize the location field with the value set in the location field on the Retail-tab on the purchase header. It is also possible to select which locations are to be distributed to by filling out the Replenishment group filter or the Locations filter.   If the purchase order being cross docked has a service category defined and the service category has a replenishment rule defined then that replenishment rule is used.Microsoft Dynamics® AX for Retail Training Manual Here it is possible to choose to have the calculation work on all the lines in the purchase order. An alternative way to start the cross docking process is to select Create cross docking under the Functions button on the Purchase order form (FUNCTIONS > CREATE CROSS DOCKING). Page 136 . From there the user can select to calculate the lines and create the transfer orders.

Service Category Setup The service category form can be accessed under RETAIL HEADQUARTERS>SETUP>REPLENISHMENT>SERVICE CATEGORY. The Service category field for the vendor is located in the Replenishment field group on the Retail-tab on the Vendor form. Cross Docking using Fixed Quantity for All When using the Fixed quantity for all the item quantities will be distributed equally amongst all the applicable locations. In order to do this a Service Category has to be set up for the vendor which is being purchased from. Cross Docking from Planned Purchase Orders Orders created from planned purchase orders in the Master Planning system can be cross docked directly using the cross docking functionality. In this form a service category can be defined.Manual Cross docking Using Location Weight When using the Location Weight the items quantities will be distributed based on the weights set up for the warehouses being distributed to. Posting Cross Docking When a purchase order or a packing slip is posted and the field Post journals when invoicing purchase on the Posting tab of Retail Headquarters parameters form is checked all related journals will also be posted. Page 137 . If a Cross docking warehouse is defined for a service category an automatic cross docking operation is performed when firming a planned order from the master planning system. If an item is being purchased. The Local delivery date is the number of days added to account for the time to transfer the items from the main warehouse to the store. The dates are displayed and can be overwritten on the Retail tab in Purchase Order form. The Sales date is the number of days added from the item arrives in the store until it can be sold in the store. for example to the location Store1 then this location is set on the location field in the purchase header and subsequently used when the cross docking is performed. If the cross docking warehouse is the same as being used for the planned purchase no cross docking is performed.

Page 138 . Buyers Push Form The Buyer push form can be accessed from the Retail Items form under FUNCTIONS> BUYERS PUSH and from RETAIL HEADQUARTERS>PERIODIC>REPLENISHMENT>BUYERS PUSH. The quantity on hand for the selected warehouse is displayed in the grid along with the quantity set for distribution. In the locations-grid all warehouses marked as stores are displayed. Buyers Push from Item When this form is entered lines will be displayed for each variant that the item has and the location field will be initialized from the default warehouse for purchases.Microsoft Dynamics® AX for Retail Training Manual Buyers Push The buyer’s push is used to distribute items from a warehouse to the stores. The quantity to distribute is either entered manually or calculated automatically using the same methods as in cross docking.

Lines can then be deleted at will. Then a separate transfer order is created for each location with a journal line for each variant specified in the buyers push lines. When the transfer orders have been created they can be accessed from the Transfer order button on the Buyer´s push form. Buyers Push from Menu When the buyers push form is entered from RETAIL HEADQUARTERS > PERIODIC > REPLENISHMENT >BUYERS PUSH the form contains a header grid. When the transfer orders have been created they can be accessed from the Transfer order button on the Buyer´s push form. Here buyers push with many different items can be created. Page 139 .Manual The quantity for distribution to each store can either be entered manually or through the Update lines feature which works the same way as in the cross docking process. When an item is created one line for each variant is automatically created. Unlike in the cross docking the transfer journal is not created until the Create transfer button is pushed.

Lab 11.1 – Replenishment – Curves and Cross Docking Scenario 1 Chris.Microsoft Dynamics® AX for Retail Training Manual Conclusion Replenishment rules are useful and necessary to keep your stores and warehouses in order. Step by Step . d. click Sum tab g. Click the New icon. Set Unit price to 2 k. the procurement manager needs to quickly place a purchase order for a thousand of men's sneakers. Set Quantity to 1000 j. In the lower pane. h. Create a new Purchase order a. Select Vendor 000001_045 e.Quick purchase order creation with a breakdown per size 1. as determined in the size group. Click OK f. He wants to make sure that the correct sizes are ordered. Click Lines tab The system has broken down the total quantity of 1000 down to each individual variant: Page 140 . The tools Retail Headquarters provides makes it easier to master this often complicated task. Retail headquarters > Periodic > Replenishment > Purchase order b. setting the accurate replenishment rules and cross docking as well as using the buyers push in correct way. Set Item number field to 0159 i. Click Advanced button c. Click the New icon. by using tools as the size/color/style curve for variants.

In the upper pane click button Functions > Create cross docking c. Chris wants to create a set of transfer orders to different stores. Click OK f.Create cross docking 1. In Distribution radio button group. Step by Step . according to existing replenishment rules. Close the infolog Page 141 .Manual Scenario 2 In anticipation of the delivery of a thousand pairs of men's sneakers ordered above. Create a cross docking a. Open the previously created purchase order b. select Replenishment rules e. Set Quantity to distribute field to 1000 d.

In the same purchase order.Microsoft Dynamics® AX for Retail Training Manual 2. Processing cross docking a. View cross docking a. in the upper pane click button Functions > Cross docking b. Close the Planned cross docking form 3. In the same purchase order click Posting > Packing slip b. Enter all in the Packing slip number field Page 142 .

The most popular or common variant. Click OK Now the system has automatically created transfer orders to the stores to distribute the ordered quantity. size and style group lines? _________________________ ( ) a.Manual c. Test Your Knowledge  Replenishment Question Which variants have the highest weight in the size/color/style curve as described here: The combination weigh is made up from the multiple of color. Page 143 .

Buyers push is used when a buyer wants to control the orders. ( ) b. Buyers push is used to distribute items from a warehouse to the stores. not for items. Page 144 . Question How is Buyers push from Menu different from Buyers push from Item? _________________________ ( ) a.Microsoft Dynamics® AX for Retail Training Manual ( ) b. Buyers push with many different items (one line for each item) can be created when you use Buyers push from Item but lines will be displayed for each variant that the item has when you use Buyers push from Menu. Question In which cases are Replenishment rules used and when is Cross docking using Fixed quantity for all the better option? _______________________________________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ __________________________ Question What is the Buyers push used for? _________________________ ( ) a. The least popular or common variant. ( ) c. an example is if he or she wants to decide what is purchased and kept in a warehouse. Buyers push from Menu is only used for whole menus. ( ) b. Buyers push with many different items (one line for each item) can be created when you use Buyers push from Menu but lines will be displayed for each variant that the item has when you use Buyers push from Item.

A good example is if prices are not the same between stores and stores should not see each other’s prices. For a tree view the Tree control checkbox must be checked: Page 145 .  Use data distribution groups in Microsoft Dynamics AX for Retail Introduction The ability to select which data is sent to which locations is one of the key abilities of Microsoft Dynamics AX for Retail. In this window the hierarchy that is used to select how the data is distributed is created. The distribution of data can be configured in detail – even down to individual records.Manual CHAPTER 12: TABLE DISTRIBUTION Objectives After completing this chapter. Data Distribution Basics The Table Distribution setup window is where the core configuration is made. you will learn how to:  Transfer data. This allows the retailer to select exactly which data will be sent to each location. To access the Table distribution form: RETAIL SCHEDULER >SETUP >TABLE DISTRIBUTION. In this case the data distribution helps by reducing the amount of data that needs to be sent to each store. using table distribution from tables to the specific locations. If the network infrastructure is not able to handle the amount of data that is sent to each store without some sort of filtering. In practice there are two main reasons why retailers use this feature: If data should be available selectively in each database.

which user changed the record. Retail AX includes a logging mechanism that makes it possible to keep track of which records in the database have changed. Page 146 . So in addition to the information from the Preaction now it is also known where to send the actual record. So what does the distribution mechanism control then? The distribution mechanism controls how Actions are created in the systems. This field tells us how the record should be distributed. There are two types of actions in the system – Preactions and Actions. They are created each time you modify a table that is used by Retail AX. Just note that the contents of the table will not magically appear in the destination database. the system will distribute the table to all locations. The Preactions tell us which records have changed. the actual replication of the table is a different matter which is not covered here. In order for that to happen you have to create a replication job for the table in question. In order to create Actions you need to run a conversion routine that converts Preactions to Actions. The Actions contain one additional field which is the Location Group Filter. Preactions are the default logging mechanism in the system. You can also think of this window as a list of rules which determine how the data is distributed. Preactions are a subset of the Actions. Note that this only refers to the distribution. This is a very useful feature since it allows us to send only changed records to the destination locations – instead of the whole table. the time and date when the change took place and so on. the purpose of the Table Distribution setup is to create a hierarchy which is used to distribute data to the different locations.Microsoft Dynamics® AX for Retail Training Manual As stated above. This conversion can be scheduled to happen automatically but it is also possible to run it manually. But what happens if no rules are specified? In the case of no rules being specified in the Table Distribution setup window the system assumes that all data should be sent to all locations. This means in short that if you do not specify how a table should be distributed.

The DefaultGroup option is used in defining the default Group that will be used to initiate a newly created stores distribution group.Manual Data Distribution Groups in Retail AX Data Distribution Group Basics Data Distribution groups are mainly used to group the distribution locations of stores together. Data Distribution Groups Data Distribution Groups A data distribution group consists of a group and a subgroup. This list allows records to be sent to all receivers in the system. The NoFilter option is used in defining the Member list For ALL distribution groups and ALL distribution subgroups. Page 147 . The same goes for distribution groups. since we do not have to specify the Data Distribution for each store. There are two options that are available for the distribution groups. Data Distribution Members A data distribution member is directly linked to the distribution locations. by adding or removing distribution location. By grouping stores we make the task of assigning Data Distribution to records easier. Data Distribution groups are similar to mail groups. but for a group of stores. There are three options that are available for the distribution subgroups. The subgroup can have one or more members. Data Distribution Subgroups A data distribution subgroup is the second level in the distribution groups. The NoFilter option is directly linked to the distribution group NoFilter option and as stated above will contain all Members in the Distribution Groups. but instead of assigning recipients we assign stores. Once the mail group has been created we can assign recipients to it. Only one distribution group may be assigned this option. This group sees to it that all stores are automatically added to the distribution system. The GroupsDistributionLocation option indicates that the subgroup was auto generated from the Distribution Location and will also contain a member marked as DistributionLocation. The Default Group option can be assigned to one subgroup under each distribution group and will contain a list of all members that have been assigned to the distribution Group. The user is able to manipulate this list. The group can have one or more subgroups.

The Stores form will appear. Retail Stores When creating a store it will inherit the distribution groups marked with default group. Please refer to the user manual for more information. The ability to specify sub locations for a specific Distribution Location allows us to include additional locations within a single Distribution Locations distribution structure. the sub locations allow us to specify all the POS terminals for our store which means that they will receive exactly the same data as the store itself but will not need to be a part of the distribution hierarchy structure. Distribution Locations have distribution groups and if set will result in the automatic creation of a subgroup and member for the specified location and in turn will receive an entry in the Distribution List. This will result in the creation of a distribution location and it will receive the distribution group from the store resulting in the creation of subgroup/member and distribution list entry. You can access the Stores window by clicking RETAIL HEADQUARTERS>SETUP>STORES>STORES. Page 148 . For example we might have a Data Distribution Hierarchy that is structured around the retail store. Please refer to the Data Distribution Configuration Quick Guide for more information.Microsoft Dynamics® AX for Retail Training Manual Data Distribution Locations A distribution location can be manually created by the user or auto generated by the creation of both Stores and POS Terminals and can be viewed as a location with its own database and it is here where the user will configure the database connection.

Manual Here we can see that store S0001 has been created and the Distribution group initiated with the Data Distribution Groups “default group”. Page 149 . The Distribution Location form will appear. The distribution location for this store has been created automatically by the system. You can access the automatically created Distribution Location window by clicking SETUP>DISTRIBUTION LOCATION.

with the distribution group initiated to that specified on the store. The Distribution Subgroup form will appear. Then you can finally access the Data Distribution Members window by clicking Member list. You can access the Distribution Group window by clicking RETAIL SCHEDULER>SETUP DISTRUBTION GROUPS. The Distribution Members form will appear. Then you can access the Data Distribution Subgroup window by clicking GROUP>SUBGROUPS.Microsoft Dynamics® AX for Retail Training Manual Here we can see that the distribution location has been created. Page 150 . This means that a Data Distribution Subgroup and Member have been created for the Distribution Location. The Distribution Groups form will appear.

Manual You will notice that the Distribution Group entry STORES is marked as a Default group. Here we can see that the Distribution Locations Distribution Group and the auto generated Distribution Subgroup have been set in the Distribution List entry. Page 151 . In addition to the automatic creation of the Distribution Subgroup and Member the Distribution Location record receives a Distribution List entry for the newly created Subgroup and Member. You can access the Distribution List window by selecting the Distribution Location record and clicking SETUP>LOCATION DISTRIBUTION. then the Distribution Subgroup entry S0001 marked as Group is dist location and finally You can see that the Distribution Member entry S0001. Retail Terminals You can access the POS Terminals window by clicking RETAIL HEADQUARTERS>SETUP>STORES>POS TERMINALS. The POS Terminal form will appear. The Distribution List window appears.

Microsoft Dynamics® AX for Retail Training Manual The form contains various copy functions that allow you to copy the whole pos. only filed definitions. You can access the automatically created Distribution Location form by clicking RETAIL SCHEDULER>DISTRIBUTION LOCATIONS. Here we can see that terminal 0410 has been created and assigned to store S0004. The Distribution Location form will appear. Page 152 . or only receipt header/footer. The distribution location for this terminal has been created automatically by the system.

Manual Scheduler Parameters You can access the scheduler parameters window by clicking RETAIL SCHEDULER>SETUP>PARAMETERS. Page 153 . You can specify how long the messages and logs will be kept on the Data deletion tab. Configuring Table Distribution First it is useful to revisit the first Table Distribution setup form shown earlier. The Retail Scheduler Parameters form will appear.

Microsoft Dynamics® AX for Retail Training Manual Table distribution is the hierarchical distribution scheme for the head-office database. below that there is the Assortment (RBOAssortmentItemList) table and below the Assortment table a number of tables related to items in general. we only need to look through the Table distribution setup in order Page 154 . the Product Posting Group table should be distributed to all distribution locations. The level below the Store is the Store Group Members (RBOStoreGroupTrans) table. Here the hierarchy with the Store (RBOStoreTable) table at the top is shown. below that is the Store Group (RBOStoreGroup). depending on the selection of items in the stores. For each table included in the table distribution. Note that the top node is DRMDistributionLocation (each store is a distribution location) and the Distribution type is set to By distribution groups But what does this mean? This hierarchy tells us how Actions will be created when converting Preactions to Actions. Since the only additional information contained in the Action is how the record should be distributed. The Item table might have a more selective data distribution. For example. You also define the parent-child relationships for the tables in the table distribution. The decision on how to distribute the data in a table depends on the purpose of the table. you specify the type of distribution that occurs.

Step by Step . active only for store 10. Linked actions on update and Linked actions on delete. What this does is that during the conversion of Preactions to Actions the system will also generate actions for each table lower in the hierarchy. Before we continue we need to take a look at how the tables in the hierarchy are linked together. Lab 12. But since we want to distribute the trade agreement selectively we need to convert the Trade Agreement Preaction to an Action. For the default configuration PriceDiscGroup is set to All distribution locations and PriceDiscTable is set to By distribution groups. Retail scheduler> Setup > Table distribution b. for item 0093. During the conversion process the system looks up all entries of the Trade Agreement table and by looking at the figure above we can see that there are two entries. This data is stored in a table called Distribution List and is available for most tables in Retail AX – more on that later. because nearby competing store offers a discount for the same item. The Assortment (RBOAssortmentItemList) table can be linked to the Store Group Member (RBOStoreGroupTrans) table via the Store Id field which is common to both tables. Once we have climbed to the top of the hierarchy we expect to find information on how the table should be distributed. say the Trade Agreement (PriceDiscTable) table? First of all we get a Preaction telling us exactly which record in the Trade Agreement table has changed. signifying a price. On the right side of the window on the General tab you will see numerous fields.Manual to figure that out. There are a few fields here that are of interest. You will notice that the first entry is linked to the root node Price Group (PriceDiscGroup). the marketing manager for Adventure works decides to change a price in store 10 only. a.Store-specific price definition 1. We also see that the second Trade Agreement table is as top node.1 – Store-specific price change. What this means is that Trade Agreements assigned to customers or price groups are sent to all stores but Trade Agreements with Account Code All will be distributed to the specified locations. it is possible to create multiple relations between two tables. Peter needs to set up a trade agreement. Select Tree control checkbox Page 155 . So what happens if we change a table. Determine how prices are distributed. And remember that if no entry for the table in question is found in the Table distribution setup we simply send it to all locations. These fields are used to generate actions on tables that are below the table in the hierarchy. Scenario – Distribute the new item only to store 10 Peter. notably the Linked actions on insert. The Store Group Member table can be linked to the Store Group (RBOStoreGroup) table via the Group Id which is common to both tables. In order for tables to be linked they need to have some sort of relation.

Select item 0093 c. In the Account code field select All f. What does By distribution groups value mean? __________________________________________________________ d.Microsoft Dynamics® AX for Retail Training Manual c. Click the New icon e. Create the following record Page 156 . Select a store-specific price record a. Retail Headquarters > Common forms > Retail items b. > Sales price d. Set Price field to 25 g. Click Trade agrmt. Close Table distribution form 2. Click Setup > Groups to distribute to h. Click the New icon i.

g. Close Price (sales) form l. Investigate Preactions and create actions a. f. Why did the change in PriceDiscTable create a Preaction? _______________________________________________ e. Close Groups to distribute form k. Close the Retail items form 3. Close Preactions form Retail scheduler > Periodic > Actions > Create actions Retail scheduler > Periodic > Actions Sort the actions by actions number Page 157 . Retail scheduler > Periodic > Actions > Preactions b. Verify that the last line is from PriceDiscTable d.Manual j. h. Sort the Preactions by number c.

Retail Scheduler > Common forms > Scheduler jobs b. Page 158 . Validate the price on POS a. Replicate the changes. Log into POS b. using A-1040 job a. Select job A-1040 c.00 i. Add item 0093 to sales transaction c.Microsoft Dynamics® AX for Retail Training Manual Validate that there is an action with PriceDiscTable and location filter 003±S0010 j. Click Functions > Run retail scheduler job directly d. Close Actions form 4. Click Yes 5. Verify that the price excluding sales tax is 25.

Manual Test Your Knowledge  Table Distribution Question In case of no rules being specified in the Table Distribution setup window what does the system assume? ___________ ( ) a. Page 159 . Question Can a group have more than one subgroup? ( ) a. which of this is correct on distribution groups? ( ) a. ( ) c. ( ) b. which user changed the records but nothing more. What Actions to use ( ) b. You have to set distribution groups manually unless you have chosen the Automatically set up distribution group option. Question What do Preactions tell you? ________________ ( ) a. the time and date when the change took place and any other information on the records changed that are available. That all data should be sent to all locations. which user changed the records. ( ) b. You can find a field where you will set distribution groups and create a subgroup/member. ( ) b. That no data will be sent until it has been defined where it should go. Yes. The store will inherit the distribution groups marked with default group. Question When creating a store. Which records have changes. It depends on how the system is configured. Which records have changes. This will result in the creation of a distribution location and it will receive the distribution group from the store resulting in the creation of subgroup/member and distribution list entry. No ( ) c.

It uploads data. there are three main setup steps: 1. Initial setup by IT administrators 2. such as inventory items. system integrators. marketing. such as orders. Configuration 3. Upload inventory data For the sales.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 13: COMMERCE SERVICES Objective After completing this chapter. It also downloads new data. and so on from Microsoft Dynamics AX to Commerce Services. Synchronize data 2. tax codes. Manage orders 3. there are four main tasks in using Commerce Services: 1. shipments. trade agreement pricing. and operations staff who will use Commerce Services. Manage pricing rules 4. from Commerce Services to Microsoft Dynamics AX. and consultants. you will get a basic understanding of: o How to set up the Commerce Services o How to use the Commerce Services Introduction Commerce Services Connector enables data exchange between Microsoft Dynamics AX and Commerce Services to support e-commerce. For IT administrators. Manage taxes Setting up Commerce Service Page 160 .

The order created from an online store will use the selected site and warehouse and include the necessary inventory updates.Manual      1. o   3. Specify the following settings. Configuration Click RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > CONFIGURATION. Page 161 . 2. The options include: o o Item – Select a single item to upload. Special group – Select a special group to upload. o Item preferences Warehouse and site selections determine the warehouse or site on the downloaded sales orders. and follow the instructions to complete the setup. A new customer creates a new customer belonging to the specified customer group. Use the online item list to select the items to upload to Commerce Services. The type of customer can be one-time or new. Upload inventory data Click RETAIL HEADQUARTERS > ITEMS > COMMERCE SERVICES> ONLINE ITEM LIST. Enter your windows live ID and password. Order preferences The selected Terms of delivery are applied to downloaded orders. A one-time customer uses the one-time Customer template in Microsoft Dynamics AX. Click Setup Account Online. Initial setup Click RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > ACCOUNT SETUP.

Using Commerce Service There are four main tasks in using Commerce Services: 1.Microsoft Dynamics® AX for Retail Training Manual o o o Retail group – Select a single retail group to upload. then click on the Commerce Service button on the ribbon. Item deletion can be performed via upload running the job for complete data synchronization. This is specific to retail. Manage orders 3. Variant data (with a maximum of five dimensions) can be synchronized as required. Retail department – All items belonging to the retail department are uploaded. Not Supported: Unit conversion is not currently supported. All – All items are uploaded. Page 162 . Manage taxes Most of the features mentioned above can be accessed via RETAIL HEADQUARTERS > ITEMS. The quantity on hand reflects all sites and warehouses. All items belonging to the group are uploaded. Supported: All storage dimensions are supported. Synchronize data 2. Note Items removed from the online item list will not be explicitly deleted from Commerce Services. Items with units of measure that are consistent across purchase and sale are supported. Manage pricing rules 4. Only sites and warehouses can be specified as mandatory. This is specific to retail.

“Commerce Services complete data synchronization” synchronizes all data.the batch job. and dimension groups. such as shipping options. Automatic scheduled synchronization is recommended for periodic synchronization. Automatic scheduled synchronization After the initial synchronization.Manual Synchronize data Commerce Services provides four types of synchronization either on demand or via batch jobs. Synchronize orders: orders and related data. Go to RETAIL HEADQUARTERS > SETUP > COMMERCE SERVICES > PRICING. Order status can be one of the following:  Open. specify the following: Page 163 . Go to ACCOUNTS RECEIVABLE > SALES ORDERS to view the orders. Synchronize items: items and related data. and order status. dimensions. six jobs can be set up to automatically synchronize data: 1) Commerce Services inventory synchronization 2) Commerce Services trade agreement synchronization 3) Commerce Services online order upload 4) Commerce Services online order download 5) Commerce Services configuration upload 6) Commerce Services configuration download Manage orders Online orders are created in Commerce Services and downloaded to Microsoft Dynamics AX. Upload these pricing rules to Commerce Services to calculate the final price of items based on the uploaded set of pricing rules. For every online store that the company is signed up for. then uploaded to Commerce Services. shipments. Go to BASIC > INQUIRIES > BATCH JOBS to view batch jobs: 3. Once an order is downloaded. 2. all updates to the order are made from within Microsoft Dynamics AX for Retail. 4. pricing rules. 2. updating or inserting new data in Commerce Services.  Confirmed  Shipped  Partially Shipped Manage pricing rules You can setup pricing rules In Microsoft Dynamics AX for Retail corresponding to specific online stores. such as tax codes. Go to RETAIL HEADQUARTERS > ITEMS > COMMERCE SERVICES > SYNCHRONIZE: 1. 1. Set up pricing rules applicable to the online store only here. Synchronize all data .

tax groups. based on that tax group. a) True b) False Question What can you use Commerce Service for? a) Synchronize data b) Manage orders c) Manage pricing rules d) Manage taxes e) All of the above Page 164 . Test Your Knowledge – Commerce Services Question Items removed from the online item list will be deleted from the Commerce Services. and item-specific tax codes from Microsoft Dynamics AX are uploaded to Commerce Services. An order downloaded to Microsoft Dynamics AX contains a reference to the tax group that was applied in Commerce Services and is then recomputed by Microsoft Dynamics AX.Microsoft Dynamics® AX for Retail Training Manual     Price Group Line discount Multi-line discount Total discount Manage sales tax Tax codes.

You can also use this feature to look up previous Z reports. Click RETAIL HEADQUARTERS > COMMON FORMS > POS BATCHES. and transactions from the registers. item value entries. registers. Transaction and statistics-level reporting can also be generated on a time basis. both of which support filtering and sorting. View POS batches and Z reports You can use the POS batches form to look up the closed batches that have replicated from the store to the head office. This can help to determine which items or variants are selling best and which stores. you will:  Be able to view online analysis (inquiries)  Know where to access batch reports Introduction Retail Headquarters provides online analysis called inquiries and reports. Retail Headquarters adds to your ability to extract accurate sales information by providing numerous statistical windows and reports that build on statistic tables. sales by item and store can be displayed in graphical format. Doing this might help you to determine why certain batches did not post during statement posting. and staff are performing best. Batches have unique numbers and are associated with specific terminals. which enables the analysis of the sales flow throughout the day. Page 165 . You can also find additional sales reports on the Enterprise Portal. The following inquiries are available in the Retail Headquarters module:  POS batches and Z reports  Posted statements  Transactions  Retail sales  Credit vouchers  Loyalty cards  X reports  All discounts You can also access inquiries by going to HEADQUARTERS > INQUIRIES.Manual CHAPTER 14: REPORTS Objectives After completing this chapter. Inquiries Inquiries are available for most record types by clicking the Inquiries button in the form you are working in. In addition to this. 1.

Microsoft Dynamics® AX for Retail Training Manual
2. Fill out the following fields to filter the list:     Store number Terminal number Batch from date Batch to date

3. To view details for a batch: select the batch and click the Details tab. 4. To view the Z report for a batch: select the batch, click FUNCTIONS > Z-REPORT. 5. To view the transactions included in a batch: select the batch, click Inquiry, and then click the transactions option.

View posted statements
Go to RETAIL HEADQUARTERS > INQUIRIES > POSTED STATEMENTS The Statements journal form displays a list of all posted statements and statement lines, with one statement line per tender type per register. You can navigate to a list of transactions associated with any statement or statement line, or to the vouchers included in the sales orders for each statement.   Click the column headers to sort the inquiry. Click the filter buttons in the toolbar to filter data based on any field in the header or line on the form. For example, filter the upper pane for a particular store, and then filter the lower pane by a particular terminal.

View transactions
You can view a list of transactions in either of the following ways: For all statements – go to RETAIL HEADQUARTERS > INQUIRIES > TRANSACTIONS. For a specific statement – on the Statement journal form, click Inquiries, and then click Transactions.    Click the filter buttons on the toolbar to turn the inquiry filters on an off. To filter the list by posted or unposted transactions, use the filter in the Entry status column. To view a linked sale, payment, or infocode transaction associated with any transaction, select the transaction, click Transactions, and then select an option.

View retail sales
Go to RETAIL HEADQUARTERS >INQUIRIES > RETAIL SALES. The Retail form displays a list of sales transactions that can be performed at a register. Retail Headquarters retrieves records based on the date range, time range, retail department, retail group, and item number.

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 You configure the parameters to view the transactions that you want, for example, to view only posted or open transactions. To view the on-hand availability of an item, the inventory transactions pertaining to the line, and lot inquiries, select an item, click Inventory, and then select an option.

View issued credit vouchers
Go to RETAIL HEADQUARTERS > INQUIRIES > CREDIT VOUCHERS. The Credit voucher table displays a list of transactions of credit vouchers, which can be filtered by issue date range and applied date range using the query groups provided on the form. If the credit voucher has been redeemed, (on the Applied tab) the Applied check box is selected, and the (Applied) Amount, Applied date, and Applied time columns are updated accordingly. Clicking the Print button to print a report containing the data displayed on the screen.

View loyalty cards and transactions
Go to Click RETAIL HEADQUARTERS > INQUIRIES > LOYALTY CARDS. The Loyalty cards form displays inquiries about issued loyalty cards and the transactions linked to them. The form displays issued card numbers in the upper pane and transactions related to each card in the lower pane.

View all discounts
Go to RETAIL HEADQUARTERS > INQUIRIES > ALL DISCOUNTS. The Discounts form displays details of all promotional offers created in Retail Headquarters. Select the Active discounts check box, to display only those offers that are currently applicable.

Reports
View the discount offer report
Go to Retail Headquarters > Reports > Discount offer. The Discount offer dialog box generates reports displaying the details of each discount offer, including the offer number and description, price group, and the starting date of the offer. Items covered in the offer are displayed with their on-hand quantity and pricing details.

View the end of life cycle report
Go to Retail Headquarters > Reports > End of life cycle. The End of life cycle report displays items that have a season code attached to them. A season is used to group items together for merchandising purposes. A season has a starting date and an ending date. Seasons are used to define item life cycles. This report displays the number of days left before the season ends or the end date of the season for each item.

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Lab 14.1 – Getting list of items which are about to get obsolete
Scenario – Track end of lifecycle items
Peter, the marketing manager, decides to implement season reporting in Adventure works. Peter needs to set up seasons and attach them to items. That will give him an ability to run the end of life cycle report.

Step by Step - Season creation and reporting
1. Create a new season. a. Retail headquarters > Setup > Item > Season b. Click the New icon. c. Create the following record

d. Close the Season form 2. Assign a season for an item a. Retail headquarters > Common forms > Retail items b. Select item 0159 c. Click Fashion tab d. In Season field, select 2011Spring e. Click the Save icon f. Click Yes to update the life from and to dates g. Close Retail items form 3. Run end of life reporting a. Retail headquarters > Reports > End of lifecycle b. Set Date from field to 1/1/2011 c. Click OK to run the report

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Test Your Knowledge – Reports
Question
How can you access Inquiries In Microsoft Dynamics AX for Retail? a) Via buttons on transactions b) Go to menu path HEADQUARTERS > INQUIRIES c) Both a & b

Question
Where can you find reports In Microsoft Dynamics AX for Retail? a) Inquiries In Microsoft Dynamics AX for Retail b) Reports at Retail Headquarters c) Enterprise Portal d) All of the above

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CHAPTER 15: ENTERPRISE PORTAL
Objectives
After completing this chapter, you will:  Learn how to set up Enterprise Portal profiles and users  Know how to map users to the appropriate reports  Be able to view reports at AX Enterprise Portal  Understand how to schedule batch jobs for EP reports

Introduction
Enterprise Portal allows role tailored access to back office functionality otherwise only available in Microsoft Dynamics AX for Retail desktop client. It is available not only at HQ on the intranet but also for external (internet) users. You can access key information and functionality at headquarters. In addition at the store you can view reports and statistics to measure your stores performance, shipment, customer services etc. Here are the steps to take to set up enterprise portal reports:  Import the retail user profiles from AOT  Map the user to the retail user profiles  Assign store to user for each retail user profile.  Schedule batch jobs for EP reports (as needed) For additional details, refer to the Enterprise Portal Retail User’s Guide.

Set up Enterprise Portal profiles and users
In order to use Enterprise Portal, you must first set up user profiles for the employees who will access Enterprise Portal. These profiles define each user's role and specify the store information that the user will have access to. Setting up Enterprise Portal profiles and users involves the following tasks:  Import the retail user profiles.  Add users to the retail user profiles.  Assign stores to the users for each retail profile. You can also view the Role Center for each profile.

Import the Retail User Profiles

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2. 3. and then click Import from AOT. you need to import only the three retail profiles: Retail Headquarters User. and then click Assign Stores. you allow the user to access information for that store in Enterprise Portal. Press CTRL+N to add a store to the list. 2. Assign Stores to the Users for Each Retail profile When you assign a store to a user. 5. 3.Manual Before you can complete this procedure. and then select the store in the Store number field. Select a retail user profile. 1. Repeat steps 2 and 3 for the other retail user profiles. 3. Assign Users to the Retail User profiles 1. Repeat step 4 for any other stores that this user should have access to. You can assign multiple stores to a user. Note: If you have imported user profiles previously. Page 171 . Click Import. and then click the Users tab. 2. and then click OK. Select a retail user profile. Click Administration > Setup > User profiles. Retail Store Associate. Click Add User or Bulk Add User. Select a user. Select the check boxes for the profiles that you want to import. 1. however in most cases a user will likely to be assigned to one store. and Retail Store Manager. Click Administration > Setup > User profiles. 4. 4. Click Administration > Setup > User profiles. and then select the users that you want. you must set up a Microsoft Dynamics AX user account for each employee who should have access to Enterprise Portal.

Microsoft Dynamics® AX for Retail Training Manual 6. View the Role Center for a Retail User Profile 1. Click Retail Headquarters > Setup > Reporting batch jobs. Click Recurrence to set the interval you would like to the jobs to run. 2. In Retail Headquarters. Click Administration > Setup > User profiles. Click View Role Center. Page 172 . 3. Repeat steps 2 through 5 for the other users assigned to the three retail profiles.  A batch job is not needed for the year-to-year sales data report. Things to watch out during the setup of Enterprise Portal reports:  For the Enterprise Portal reports to work SQL Server Reporting Services must be installed and the batch server configuration must be completed. Click the report scheduler job that you want to set up. 2. 1. Check Batch processing and fill in Batch group. Enterprise Portal Reports The following HQ reports are available on the Enterprise Portal:  Sales by hour  Sales by staff  Sales by item hierarchy  Sales performance  Year-to-year sales data These reports are updated by using the standard batch framework in Microsoft Dynamics AX. Select the retail user profile that you want. you must set up the reporting batch jobs that are used to generate these reports.

Manual
 You can view the Enterprise Portal reports for each user profile by viewing the retail Role Centers from within Retail Headquarters. For more information, see Set up Enterprise Portals profiles and users.

Store Inventory at Enterprise Portal for Store
Stock count
Enterprise Portal can be used for both basic stock count initiated by a store or schedule stock count imitated at the head office. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Stock counts. Enterprise Portal displays a list of open and scheduled stock counts. 3. Click New to create a new stock count, or double-click an open or scheduled stock count. Enterprise Portal displays the Stock count form. 4. In the Reference number box, type a reference number for the stock count. 5. In the Store inventory ID box, type the store’s ID number. 6. In the Type box, select Stock count. 7. In the Worksheet mask box, select the worksheet mask for the stock count. 8. In the Staff box, select your name. 9. Do one of the following: o Scan an item. o Click Look up, and then select the item. o In the Item number or bar code box, type the item number. 10. In the Quantity box, type the item’s quantity. 11. If the item is a variant, select dimensions in the Size, Color, Style, and Configuration boxes, as necessary. 12. Click Add. 13. Repeat the previous steps for the items that you want to count. 14. When you have finished adding items to the stock count, click Submit to send the stock count to Retail Headquarters.

Receiving
You can receive inventory from a purchase order or incoming transfer order at the Enterprise Portal. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Receiving. Enterprise Portal displays a list of receiving documents. 3. Double-click the receiving document that you want. 4. The Order number box displays the number of the order. 5. The Store inventory ID box displays the store number. 6. In the Staff box, select a staff member. 7. Select an item listed on the order. 8. In the Quantity column, type the item’s quantity.

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9. Click Add. 10. Repeat the previous steps for the items that you want to receive. 11. When you have finished receiving items, click Submit to send the completed receiving document to Retail Headquarters.

Picking
You can use Enterprise Portal to complete outgoing transfer orders and pick merchandise for them. 1. Log on to Enterprise Portal with an account that has store inventory access. Enterprise Portal displays the Home page with the Role Center that has been assigned to you. 2. Click the Retail tab, and then under Main lists, click Picking. Enterprise Portal displays a list of picking documents. 3. Double-click a picking document. Enterprise Portal displays the Picking form. 4. The Order number box displays the number of the transfer order. 5. In the Store inventory ID box, type the store’s ID number. 6. The Type box displays the type of order. 7. In the Staff box, select a staff member. 8. Select an item listed on the order. 9. In the Quantity box, type the item’s quantity. 10. Click Add. 11. Repeat steps 8 through 10 for the items that you want to pick. 12. When you have finished picking items for the transfer order, click Submit to send the picking document to Retail Headquarters.

Lab 15.1 – Setting Up an Art Gallery and Store
Scenario – receiving a purchase order at the store
Chris, the procurement manager creates a direct delivery purchase order for store 10. Herbert, the warehouse manager at adventure works needs to receive a purchase order, addressed for Store 10 via Enterprise portal.

Step by Step - Purchase order creation and receiving
1. Create a purchase order for store 10. a. Retail headquarters > Periodic > Replenishment > Purchase order b. Click the New icon c. Select 000001_045 in the Vendor account field, click OK to create the PO header d. Click Address tab e. Set field Warehouse to Store 10 f. Click the Save icon

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g. h. i. j. In the lower pane, set field Item number to 0001 Set Quantity to 100 Set Unit price to 5 Click the Save icon

k. Click Functions > Create store inventory document

l. Click OK m. Close the Purchase order form 2. Receive the purchase order at the store via Enterprise portal a. Launch Internet explorer. Store 10 portal should open.

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b. c. d. e.

Click Receiving link in the left navigation pane Select the purchase order that you've just created Click Actions > Edit receiving list Set Store Inventory ID to 1001

f.

Click OK

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g. Click the Store order number of the purchase order h. Set Received field to 100 i. Click the checkbox icon next to the Received field

j. Click Submit button k. Close Internet Explorer window 3. Process the receiving transaction in Retail inventory a. In Microsoft Dynamics AX for Retail: Retail store inventory > Inquiries > Import Log b. Click Functions > Process log c. Click OK d. Close the Import Log form e. Retail store inventory > Journals > Receiving > Retail receiving

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Close the Retail Receiving form 4.Microsoft Dynamics® AX for Retail Training Manual f. you need to a) Set up EP profiles and users b) Map users to the profiles c) Set up batch jobs d) a & b Page 178 . Click Functions > Post h. Click Functions > Validate g. Verify that the Purchase order Status is Received a. Retail Headquarters > Periodic > Replenishment > Purchase order Test Your Knowledge – Enterprise Portal Question What are some of the benefits of using Enterprise Portal? a) Back office info available via a browser b) Perform store inventories c) Timely reports d) All of the above Question Before you can use Enterprise Portal.

Manual Question List some of the reports available on the Enterprise Portal: _____________________________________________________ Question What are the store inventory tasks can you perform on Enterprise Portal? a) Perform a Stock Count b) Receiving a Purchase Order c) Picking d) All of the above Page 179 .

select the posting fiscal document type created in step 1. b.102. Cupom fiscal lines. e. 1.  General tab. such as Retail. 3. Z Report data.  Posting tab. c. Click Administration > Periodic > Fiscal books > Job Manager. confirm that the correct Default type of establishment has been selected for retail customers. select the ECF Master data. Fiscal Books Fiscal Books are only applicable for Brazil. Set up Retail HQ parameters: Go to RETAIL HEADQUARTERS > SETUP > PARAMETERS.Microsoft Dynamics® AX for Retail Training Manual CHAPTER 16: LOCALE SPECIFIC FEATURES In the chapter you will learn about local specific features implemented in the GLS-CONS and GLS-EE layers. Page 180 . Type a name for the job. 2. select Fiscal Book/SPED Fiscal. and then click Next. and then click Next to complete the wizard. and Nota fiscal lines check boxes. Set up a fiscal books job for reporting sales information: a. Click New to open the Fiscal Books Integration Wizard.  Posting tab. and then click Next. d. In addition to the check boxes for any other information that you want to send. Fiscal document type field . In the Fiscal group field. Set up special fiscal document types for retail transactions: Go to Basic > Setup > Brazil > Fiscal document types. fill in the CFOP field with 5.

Brazil . such as Retail.102. 6. The exception to this is Brazil where the fiscal printer integration is provided due to local software publisher requirements. b. and Nota fiscal lines check boxes. Click Administration > Periodic > Fiscal books > Job Manager. In addition to the check boxes for any other information that you want to send. e. confirm that the correct Default type of establishment has been selected for retail customers. and then click Next. Regulatory requirements in several of these locales require merchants to report taxation and sales data to agencies in a secure method. China.Manual Fiscal Framework ‘Fiscal framework’ refers to extensibility and testing work required to ensure that POS supports fiscal requirements in various locales included in R2 localization efforts. Fiscal document type field .  General tab. Type a name for the job. Click New to open the Fiscal Books Integration Wizard. select the ECF Master data. Page 181 .  Posting tab. Set up Retail HQ parameters: Go to RETAIL HEADQUARTERS > SETUP > PARAMETERS. and then click Next to complete the wizard. Set up a fiscal books job for reporting sales information: a. Cupom fiscal lines.Fiscal Books 4. Set up special fiscal document types for retail transactions: Go to Basic > Setup > Brazil > Fiscal document types.select the posting fiscal document type created in step 1. fill in the CFOP field with 5. India and Japan. select Fiscal Book/SPED Fiscal. c. Integrations to fiscal devices are country specific and partner driven. and then click Next. In the Fiscal group field.  Posting tab. 5. GLS-CONS The GLS-CONS layer includes features for these countries: Brazil. Z Report data. d.

the establishment field is visible only for Brazil on the Retail headquarters parameters configuration. Brazil – Type of Establishment As mentioned in the Fiscal Books section. these additional fields are available for Brazil. under Concessions tab. Page 182 . compared to those in the SYS layer:  Number  Complement  Neighborhood (District) In order to see these fields on POS.Microsoft Dynamics® AX for Retail Training Manual Brazil – Address Format On customer address. the Transaction text field is used for manual verification and for legal accounting reports/files. Brazil – Transaction Text GO TO RETAIL HEADQUARTERS> SETUP  PARAMETER. On the Retail headquarters parameter. in retail headquarters the store needs to have country set to Brazil first.

Manual India – Stock Transfer GO TO RETAIL HEADQUARTERS> SETUP  PARAMETER. there are fields available only for India: Under Replenishment you will see Default transfer type and Default price type. On the Retail headquarters parameter. Page 183 . These fields are visible when the Activate stock transfer parameter option is enabled in the Inventory parameters form (Inventory management > Setup > Parameters. which can be used to set the defaults in Buyer’s Push and Cross-docking.

select the inventory profile for the warehouse associated with the store.Microsoft Dynamics® AX for Retail Training Manual GLS-EE GLS-EE layer contains features for the following countries:  Russia  Czech Republic  Estonia  Latvia  Poland  Lithuania  Hungary These local features are available as prerequisites to the end of day procedure (statements): Russia: Cash management To support cash management accounting. Inventory profiles To set a default inventory profile for a store. It controls how inventory transactions are posted.    Page 184 . set up cash tender types by selecting Petty cash in the Account type field on the Posting tab of the Tender type form. Correspondence of accounts Correspondence of accounts is supported during posting. in-store cash transactions post through slip journals. To enable this feature. This setting is on the Retail tab in the Warehouses form.

you will:     Understand how to work with the Retail POS layout Get an overview over the connections for AX for Retail and Retail POS Learn about the POS Scheduler jobs Understand basics of Retail Transaction Service. totals box and five different button grids. Some troubleshooting will also be included. customer information box. To go through the demonstrations in this document the following is necessary:   Dynamics Client with Microsoft Dynamics AX for Retail. The components that are always used are the receipt component and the number entry (barcode. In Part II there will be explanations on how to set up communications between Microsoft Dynamics AX for Retail and Retail POS by using both the Microsoft Dynamics AX for Retail Store Connect and Microsoft Dynamics AX for Retail POS Retail Transaction Service and how to test the communications to make sure they work. Retail POS Toolbox which comes with the Microsoft Dynamics AX for Retail.Manual CHAPTER 17: RETAIL POS. message box. STORE CONNECT & TRANSACTION SERVICE Objectives After completing this chapter. position of terminal within store and staff privileges. Other optional components are the logo box. any other number value) component. PART I: POS layout and receipt design The POS layout consists of different components that can be used to create different layouts depending on stores. Button Grids Page 185 . In Part III the scheduler jobs used to replicate the data between the systems will be explained. Introduction Part I of this document will go through the different components that can be used to design a Till layout for the Retail POS as well as pre-defined printouts. item id.

An empty Button grid design form appears. available payment types. void item. “Void” and when the “Bread” button is selected a new submenu with different types of breads that are available in the store are displayed. 4. and enter a Name for the Button Grid. Create a new button grid by clicking CTRL+N. 3. Click the Designer button. Create a Button Grid To create a new Button Grid follow these steps: 1. “Coffee”. Page 186 . when “Void” button is selected a selection of the different type of void operations are displayed i. Enter a Button Grid ID. Click RETAIL HEADQUARTERS> SETUP> POS > RETAIL POS > BUTTON GRID 2. 5. PLU buttons (specific items). void payment. Button grids are also useful to group together different items and/or operations for instance a button grid has buttons for “Bread”. any number of your choice. operations available to the user logged on. void transaction.e.Microsoft Dynamics® AX for Retail Training Manual Button grids can be created for a variety of purposes.

The Button properties window prompts for this information where it is needed. Click on the New design button and select how many buttons you wish to place in the Button grid. Configure button. Buttons can perform many different actions and for many of them you need to add information. Button properties This is a window in which you can configure the look and purpose of the button. displayed: Page 187 . and select Button properties you will see the following form.Manual 6. If you right-click on a button in the Button grid design form.

Right-clicking each button offers a more visual way than the Button properties tab. Images Click RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>IMAGES A list of all images already added to the system will be displayd. To see a preview of the image select the picture id. Images can also be added to the image list while creating the buttons and layouts. Select picture The Select picture button will open a window containing all the images that have already been entered in the system. All pictures that can later be added to a button. If needed additional images can be added through the dialog. Page 188 . logo box (in POS layout) can be entered here prior to creating the buttons and/or layouts. At the other hand on the tab all properties can be selected at the same time and saved.Microsoft Dynamics® AX for Retail Training Manual It is also possible to change the button color and font the same way. If you use the tab you have to be familiar with the number codes for pictures and colors. If a picture is added to be button the button text will not be displayed on the button.

Select the relevant grid and click on the Designer button. that is buttons that can display two different types of submenus when clicked Submenus. give discounts.Manual Each picture has a number code that can be accessed simply by selecting a number on the Button properties tab in the Button grid design form. Also bear in mind when designing the POS that when started it can initially display five button grids at most. such as item operations. The most common purposes of button grids are the following:      Action buttons. Button grids can serve different purposes and it is a good idea to group together buttons with similar properties in one button grid. Change Existing Button Grid To change an existing Button grid follow these guidelines. return goods Payment buttons Sales buttons Top menu. that is a popup menu or a submenu Page 189 . but by using submenus you can create and display an unlimited number of button grids.

This will move the search area to that column. he can simply click in the relevant column in the list. Page 190 . By default the system searches by Item name. This allows you to select the item that the button is supposed to sell by clicking on the [. but should the user wish to Item number or Item group.] button beside the textbox marked Barcode. Selecting Items Select ItemSale in the Action lookup to create a Sales button. This will open up a window where you can search for items. The images below displays different types of button grids. Sales Button A Sales button is a button that directly sells a particular item..Microsoft Dynamics® AX for Retail Training Manual All these button grids must be created and then they are grouped together when the POS design is created. Depending on configuration in fuctionality profile the button will always sell one unit of the item and each click on the button will add another unit of the item to the number of items sold. You can scroll up and down in the list by using the buttons to the right in the window and/or search for a text-string..

Page 191 .Manual The search window will look for all strings that contain the text that was entered so it is not necessary to enter an asterisk (*) if you are only looking for a part of a string. For a payment button to function correctly. a window displaying all the barcodes will appear and the user must select one of them. No window opened Pay Cheque – Opens a window prompting for information and a check can be printed Pay Corporate Card – Opens up the Pay Card payment window. When you have located the item you searched for. Pay Currency – Opens a window where the user can select from the currencies that have been set up Pay Customer Account – Opens a window where the user can select Customer and Amount Pay Giftcard – Opens a window where the user can type in a gift card number Pay Credit memo – Opens a window where the user can type in a credit memo number. Payment buttons In order to create Payment buttons you must select the relevant Tender type in the Action lookup list. To go to Tender types setup click on: RETAIL HEADQUARTERS>SETUP>TENDER TYPES>TENDER TYPES and/or RETAIL HEADQUARTERS>SETUP>STORE>STORES>SETUP>TENDER TYPES. In case there are more than one barcodes representing the item.          Pay Card – Opens a window that prompts for information about the card to be used for payment Pay Cash – Opens a window where the user can enter the amount to be paid Pay Cash Quick – The customer pays with the exact amount. click on Select or double-click the item name in order to select it. To return to the full item list you click on the Enter button with the search string field empty. and you must also select the tender types that should be available in each store. the tender type to use must be selected. These tender types must be configured in Microsoft Dynamics AX for Retail. Example: If you look for the string Cat Food it is sufficient to enter Cat and all items containing this text will be displayed in the search results.

Microsoft Dynamics® AX for Retail Training Manual

When Payment buttons are created, you must select the Payment method to use for each button in the Menu lookup.

Action buttons
It is possible to choose many different actions to display on the POS. You can control the access to these actions by means of differing user rights.

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Below you will find a few different actions and instructions on how to create buttons to control them. You can view a complete list of available actions and further information on each in Appendix A. Examples of actions that can be set up are:           Clear Qty Customer Account Deposit Declare Start Amount Item Comment Line Discount Amount Price Check Price Override Return Item Total Discount Percent Void Item

Menus
There are two different Actions that work with a Button grid: Popup menu and Submenu. When you create a design for the POS, you must decide in which cases it is better to use a Popup menu and where a Submenu would be preferable.

Popup Menu
The Popup menu is a menu that appears as a new window on the POS. When you click a button, this window is closed immediately. If the you want to cancel the action, you can close the Button grid by clicking the Exit button that is automatically added to the grid when it appears.

To Set Up a Popup Menu Button:

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  Create the Button grid that you want to appear when the Popup menu button appears. Click the Designer button. Right-click a button in the popup Button grid, select the option Button properties and get the Configure button form. There you will find the Action dropdown list. Select the Popup menu from that list.

The Menu lookup will now appear displaying a list of all the Button grids that have been created. Select from the list the one you want to appear when clicking the button.

Click Confirm.

Submenu
Submenu is a menu that comes on top of the Button grid and stays visible until the user clicks the button Home, which is automatically added when the Menu is displayed.

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Submenu Button Setup:     Create the Button grid that you want to appear when the Submenu menu button appears. Then the Designer button, is clicked. Right-click a button and select Submenu from the Action lookup. The Menu lookup will now appear, containing a list of all the Button grids that have been created. Select from the list the one you want to appear when clicking the button. Click on Confirm.

POS Design
Once you have created all the Button grids that you want to use on the POS, you can start working on the POS design. Click RETAIL HEADQUARTERS > SETUP> POS > RETAIL POS >TILL LAYOUT Pre-configured till layouts are displayed. To create a new design:  Click CTRL+N to add a new line  Enter a number in the Layout id field (any number of your choice)  Select a name for the layout o The size of the POS depends on the resolution of the screen used on the POS. Type in one of those screen resolutions: o 1600x1200 o 1600x1024 o 1280x1024 o 1280x768 o 1240x1024 o 1152x864 o 1024x768 o 800x600  Select 1 – 5 Button grids that should appear when the POS is started.  Click on the Designer button. An empty Till layout designer will now appear. In order to start the design click on the Design mode button. This opens a window (Customization, see screenshot below), which contains all the different grids that can be used to create the POS. Select one line from the Customization window and drag it into the layout window.

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Example: Click on the line named Receipt and drag it into the design window . Note that the Receipt line is no longer in the Customization window. The window should look like the one below:

Now, select a line named ButtonGrid1. By selecting this line, you insert the Button grid that was chosen for the Button grid1 field when creating the design (in the Till Layout window). Note when you move the mouse over the design window and go to the edge of the receipt, a thick black line appears and when you release the mouse button where the line is located, the Button grid will appear there. Once the Button grid has appeared in the design window, you can change its size. Note that you can only change the size of the Button grid horizontally, not at the top or bottom. In order to reduce the size at the top or bottom you need to place another grid above or below it.

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To remove a grid from the design window you must click in the grid and drag it into the Customization window. Page 197 . As mentioned before it is possible to create different designs. Message – A window that displays messages. then the POS and finally the store. Logo – An image box that displays the company´s logo. right-click in it and choose Select picture. staff member or store. ButtonGrid1 – 5: The Button grids that were created and selected to appear at POS startup. close the Customization window and click on the Save button.Manual Thus you can transfer the different grids onto the POS and move them about at will. When the POS is started it first examines whether the staff member who logged on has a specific design assigned to him. To insert an image in the Logo box. Once you have created the design. Totals – A window that displays totals. It is also possible to assign a specific design to a certain POS. The following options are available in the Customization window for selection:       Customer – Select a customer and view information about a selected customer. Numpad – Entry of numbers.

click Lines in the left navigation pane.Microsoft Dynamics® AX for Retail Training Manual To edit receipt layouts perform the following steps: Retail headquarters > Setup > POS > Retail POS > Form layout Click Designer button Header design will be automatically selected: To edit the lines of the receipt. Page 198 .

Manual Page 199 .

k. Click New design ii. Set Bar code field to 0023 i.New button grid 1. Create a new button grid and assign items to its buttons a. Right-click a button and select Button properties g. Set Columns to 5 f. She needs to create a new button grid and attach helmet items to buttons Step by Step . Retail headquarters > Setup > POS > Retail POS > Button grid b. Set Text on button to Adult BMX helmet j. Set Name to Helmets e. Set Button Grid ID to 99 d. Click the New icon c. click Confirm Repeat steps f-i for all the items you want on the grid Close Button grid design form Close Button grid form Page 200 . the store manager. Set Item to Item Sale h.1 – Setting Up a new button grid for quick sale Scenario – New button grid Megan. l. decides to create a quick menu for a POS that is located near a helmet stand. Click Designer Button i.Microsoft Dynamics® AX for Retail Training Manual Lab 17. Set Rows to 1 iii. m.

. Server   Standard Dynamics AX 2009 installation on a server. . Although the Business Connector. Connections: Requirements Before starting. Use setup and deployment guide for full instructions. the following needs to be installed or checked.Manual PART II: Connecting Microsoft Dynamics AX for Retail Headquarters and RetailPOS This section will start with a short description of each component that is needed for this to work properly. for the purpose of this manual these applications will be set up on the same server. It is recommended for the first installation (preferably a test environment) to do it this way as it eliminates any network problems that could possibly arise. Make sure that the server computer meets the requirements for the Dynamics AX installation as described by Microsoft. Connections: System overview Page 201 . Retail Store Connect and Retail Transaction Service do not have to be on the same server as the Microsoft Dynamics AX for Retail system.NET Business Connector installed on same server.

Business Connector The Business Connector acts as a Microsoft AX Client but without a user interface. The data dictionary in Microsoft Dynamics AX for Retail mirrors the table structure in the Retail POS database so mapping data between the two systems is quite easy.Microsoft Dynamics® AX for Retail Training Manual AX for Retail Business Connector Store Connect AX for Retail Database Retail Transaction Service Retail POS Terminal Retail POS Retail POS Database Store Connect Update Services Ax Client Dynamics Ax Client Retail POS Toolbox AX for Retail AX for Retail is developed on top of the Microsoft Dynamics AX system and its code resides in the SL1 layer. This enables access to data within Microsoft Dynamics AX from external programs such as Retail Store Connect and Transaction Service. The Store Connect optimizes this process by extracting the dataset only once from the database and sending out multiple copies as needed. Retail POS Transaction Service Page 202 . Retail Store Connect The Retail Store Connect is a software system that enables optimized data transfer between AX and POS database governed by rules you set up.

Retail POS Terminal Retail POS is a POS system which is fully integrated with Microsoft Dynamics AX for Retail creating a powerful end-to-end retail solution. This can be changed to be any name.Manual Because the data architecture for the Retail POS is offline architecture (does not have a direct access to Microsoft Dynamics AX for Retail Server database) the Retail POS Transaction Service provides access to online information when needed or wanted. Microsoft Dynamics AX for Retail client represents the user configuration. In this document the Store Connect Server name will be referred to as Store ConnectAX5-W8-01 Select Add to create a new Store Connect service. the terminal. The Retail POS connects to the Retail POS Transaction Service which gets any information needed or performs any actions necessary through the Business Connector. Getting customer balance. On the pop up screens. the store. Connections: Terminal installations Installing Retail Store Connect      Install Retail Store Connect and let all settings remain on default values. fill out the following: Page 203 . Connections: Microsoft Dynamics AX for Retail Installations For Microsoft Dynamics AX for Retail Installations Setup and deployment guides should be used. The terminal is where the POS software is installed along with database and in some instances the Retail Store Connect. Remove any current service before clicking on Add. AX Client Following are some explanations of the different components of the picture above including Microsoft Dynamics AX for Retail Client. Run Store Connect Settings as Admin (go to START MENU> MICROSOFT DYNAMICS AX 2009 _> RETAIL STORE CONNECT>STORE CONNECT SETTINGS) The Store Connect settings dialog will by default have the computer name as a Server name. sales invoice information and so on. item master and similar. sales orders.

A new database will be created. Go through all the pages for the rest of the configuration. On the Server. and a name for the database to be used as the storage for the “Store Connect” messages.provide the computer server name. Connections from Microsoft Dynamics AX for Retail Scheduler Open up an AX Client From Microsoft Dynamics AX for Retail to Retail POS In order to synchronize data between AX and POS follow the following steps for configuration: Click on “Test Connection” at the end of each step to verify the configuration works:  Create a new Retail Store Connect profile  Create a new AOS profile  Create a new database profile. Terminal overview Retail POS Terminal SC-TERMINAL Store Connect Retail POS Retail POS Database Local System account can run the SC on the Retail POS terminal Connections: Testing all connections In this section all connections will be setup and tested.   There is one difference between the Store Connect on the Terminal and the Server. Note: this user account needs to also be an AX user. o Service accounts . click on OK.  Assign AOS profile to the distribution location for HQ  Assign the DB profile to the distribution location for the POS terminal Page 204 . the Store Connect is accessing AX through the Business Connector but on the Terminal it is accessing a SQL Express database directly so there is no need for a specific user to run the service. leaving the default settings as is and finish the setup Start the service “Microsoft Dynamic AX for Retail Store Connect xxx”.provide the user name and password for running the Service.Microsoft Dynamics® AX for Retail Training Manual o Message Database .

Manual 1) Create a new Retail Store Connect profile (Retail Scheduler > Setup > Retail Store Connect profiles)  Service Name = must match what is specified in the Store Connect Settings.  Server Name = your computer name  Port = 16750  Timeout(seconds) = 0  Transaction Service profile = the TS profile used to upload Retail Store Connect status messages  Retail Store Connect upload options = upload options used for the instance of Retail Store Connect 2) Create a new AOS profile Name = give it a name Server name = server name of your AOS Instance name = AOS instance name TCP/IP port = port used by AOS Retail Store Connect = Retail Store Connect profile configured above 3) Create a new database profile <Retail Headquarters > Setup > Database profiles>  Name – an unique name for the database profile  Version – SQL Server version  Server name – your computer name  Database name – name of the Retail POS database  Retail Store Connect – name of the Retail Store Connect profile Page 205 .

after Troubleshooting connecting to Retail POS. select 0000 Headquarters and go to General tab. 5) Assign the DB profile to the distribution location for the POS terminal Go to < Retail Scheduler -> Common Forms -> Distribution Locations. o Make sure that the database version is correct in the database profile. Use Setup and deployment guide for more information on Troubleshooting – Connecting to Retail POS. save and close the window. Troubleshooting – Connecting to Retail POS    Error Error connecting to Retail Store Connect o Make sure that the Retail Store Connect Server name was typed in correctly in the Server name box. save and close the window.Microsoft Dynamics® AX for Retail Training Manual 4) Assign AOS profile to the distribution location for HQ Go to < Retail Scheduler -> Common Forms -> Distribution Locations. o Make sure that you can log on to the AXRETAILPOS database. From Microsoft Dynamics AX for Retail to Headquarters  Go to Retail Scheduler Page 206 . o Make sure that the Server can ping the Store Connect name Error Error connecting to a database o Make sure that the database and server name are correct in the connection profile. Details below on AX for Retail to Headquarters. Error Unable to create ActiveX Control o Make sure that the Business connector is set up properly o Make sure that the Retail Store Connect is registered and running (CONTROL PANEL>ADMINISTRATIVE TOOLS>SERVICES). assign the AOS profile. o Make sure that the Store Connect Service is running. assign the (POS) database profile. Store Connect tech ref can also be useful. select 0001 Default Terminal and go to General tab.

Page 207 . This is the list of locations to which the Headquarters Retail Store Connect will send the data to. Go to General tab. o Make sure that the Terminal can ping the Store Connect (SC) Server name: Connection overview By now all connections except the Transaction Service connection should have been successfully tested. Click button OK in the dialog that comes up If the connection was successful a message will come up saying how long the testing took. If the connection was not successful: o Make sure that Store Connect is running o Make sure that the Store Connect server name is typed in correctly and that all values in the connection string are typed correctly. assign the AOS profile Select FUNCTIONS>TEST CONNECTION WITH RETAIL STORE CONNECT. Make sure that all distribution locations for store and terminals are in the list. Note that connecting to the Headquarters can often take a couple of minutes when connecting for the first time.Manual          Select Distribution Locations Select Location HO – Headquarters Click button SETUP>DEFAULT INCLUDE list.

Also make sure that the distribution locations are added to the default include list. all “Normal” jobs need to be sent once from Microsoft Dynamics AX for Retail to Microsoft Dynamics AX for Retail POS database.Microsoft Dynamics® AX for Retail Training Manual AX for Retail Business Connector Retail Store Connect RETAIL AX AX for Retail Database Config TSAX for Retail Config SCRetail AX Retail POS Store Connect Retail POS Terminal Store Connect SC-TERMINAL Retail POS Retail POS Database Connections: Sending demo data Microsoft Dynamics AX for Retail to Retail POS In this section we will send the demo data from Microsoft Dynamics AX for Retail to the Terminal and start the Retail POS application with the demo data. In order to get all the demo data over to the Retail POS database.    Start Microsoft Dynamics AX for Retail Client. Go to RETAIL SCHEDULER>SCHEDULER JOB Select job N-Currency (in the lower half of the list) Page 208 . Before you start sending the data make sure that all connections are working.

jobs For further information on subjobs. Go to the Terminal computer and open SQL Manager Studio (free software from Microsoft: http://msdn.aspx) Connect to SQL server where you have hosted POS DB. All the data in table Currency should have Data area ID as the one used In Microsoft Dynamics AX for Retail. scheduler jobs and their configurations will be provided in Part III. Look at the data in table Currency. If that is the case then send the rest of the N.microsoft. Page 209 .com/en-us/express/bb410792.Manual        Click button FUNCTIONS>RUN SCHEDULER job directly Click OK in the message that is displayed.

Microsoft Dynamics® AX for Retail Training Manual PART III: Scheduler jobs This section describes how to create and change Retail Scheduler jobs and subjobs in Microsoft Dynamics AX for Retail. Click button SETUP>TRANSFER FIELD LIST          5. To create a new line click CTRL+N Page 210 . this will delete all records in the target table before inserting new data  Insert: specifies that data will be inserted or updated at the target table  Enabled: the subjob can be enabled or disabled  Pull data: used for P jobs to extract data from POS database Example: check Delete. It also explains how to configure the Retail Scheduler for automatic data replication. From design – Location Number: Do not select anything here From design – From table number: Select the table to be replicated To design – Location Number: Select the location the table is to be replicated to. In the Setup tab change the following fields. 2. Scheduler subjobs Create a new subjob Click RETAIL SCHEDULER> COMMON FORMS > SCHEDULER SUBJOB To create a new subjob take the following steps: 1. Insert and Enabled if the subjob will be used as part of a Normal job 4. Create a new sub job by clicking CTRL + N. The fields that are omitted from this description should not be changed or configured as they are not used. To design – To table number: Select the table the data should be replicated to Company id – Replicate dataAreaId: Select true Company id – Field for dataAreaId: Select the DataAreaId field from the list Replication – Replication method: Select Normal Replication – Field transfer type: Include list Delete: used for Normal jobs. Enter a Subjob number and Description (Table name) 3.

Insert the fields as following:  From field: The field in the Axapta database  To field: The field in the Retail POS database (if no fields are visible see instructions just below)  Select Conversion type if needed – most often left on None. Normal and By Action.  Click button Location fields again  The fields should have been read from the database.  Select Insert and Enabled  Replication method There are two different replication methods. a store is assigned to a store group) since the last replication occurred.Replication method value By actions is selected. 7. If there is no connection to the Retail Store Connect or any other problem then the fields must be manually typed into the Location Fields dialog before the Scheduler subjob Transfer Field list can be populated. By Action replicates only the records that have changed (including associations. Normal replicates all records from the source table to the destination table. For the By Action replication to work. a Preactions Scheduler job has to be set up in the Scheduler itself (RETAIL SCHEDULER>SCHEDULER). NOTE: Very important: Do not add the DataAreaId field to this list If no fields are in the To Field list then:  Click RETAIL SCHEDULER>LOCATIONS>SELECT LOCATION 0001> CLICK BUTTON SETUP>LOCATION TABLES  Find the table in the list  Click button Location fields  If the dialog is empty then close it again  Make sure the correct table is selected  Click button FUNCTIONS>READ FIELDS WITH STORE CONNECT.Manual 6. This job creates actions to be sent to the destination tables out of the Page 211 . e. By Action scheduler subjobs To create a By Action scheduler subjob the same instructions apply as in the previous section with two exceptions: 1. In the Setup tab:  Replication .g. Click OK in the dialog displayed.  If a constant needs to be sent to the Retail POS database then select Constant in the Conversion type list and then type in the value in the Conversion value field.

All Preactions that have not been converted yet can be viewed by clicking button ACTIONS>PREACTIONS. 7. Enter a Job number and Description 3. Page 212 . 6. Create a new Scheduler job by clicking CTRL+N.Microsoft Dynamics® AX for Retail Training Manual actions created in the Axapta database. Click SETUP>DISTRIBUTION FILTERS make sure that Distribution group is set to ALL and Distribution subgroup (in the same line) is set to ALL too. Add the scheduler subjobs that should be grouped together by doing the following:  Hit CTRL+N to create a new line in the subjob list  Select the Subjobs to be run. 2. Click SETUP>DEFAULT INCLUDE LIST and make sure that locations the data should go to is included in the list. 8. In the Schedule Details tab set up when and how often the job should be run if it’s run by the Scheduler. In the General tab change the following fields:  From Location – Use current location: Select true  Distribution – Distribution restrictions: Default include list  Subjobs . To create a new Scheduler job takes the following steps: 1. In the Object setup tab change the following fields:  Application object – Type: Class  Application object – Name: DRMReplicationJob_DataDirector 5. Scheduler Job Click RETAIL SCHEDULER> COMMON FORMS > SCHEDULER JOB.Subjobs defined by job: Scheduler job name 4. Other configuration is also needed for this to work properly but this should not be changed by the user but rather use what comes configured with Microsoft Dynamics AX for Retail for Retail setup.

Page 213 . To exclude the subjob from the run list unselect the Enabled checkbox. When creating scheduler jobs to upload POS transactions.Manual Each Scheduler job can be run directly from the Scheduler job list by clicking button FUNCTION>RUN SCHEDULER JOB DIRECTLY. By default all subjobs added to the list are enabled for execution. make sure that the circled fields are set in the correct way as displayed in the picture below.

That is especially true when you have centralized store database. Page 214 . the scheduler jobs should be set up accordingly. the system automatically creates a distribution location for it.Microsoft Dynamics® AX for Retail Training Manual Distribution restriction options for a job Depending on whether your stores are using a centralized database or individual databases at POSs. that when you create stores and POS terminals. Bearing that in mind we may end up in a situation where the scheduler job may want to send data to a distribution location that has not been set up. Remember.

Manual The options below will help you specify the proper destination for each scenario. Overview over connections created Page 215 . Make sure that the Scheduler job is enabled. assuming sublocations have been setup: Configuration Distribution sublocations value: Centralized store database Excluded from replication POS databases Only included in replication Mixed (not supported) Included in replication Running Scheduler jobs using the batch framework Scheduler jobs can be executed periodically as part of batch jobs. Select one or more Scheduler jobs and click Batch jobs -> Create batch job and set the appropriate recurrence pattern.

Troubleshooting If you start the Retail POS application and get an error cannot launch POS. AX for Retail Business Connector Store Connect SC-RETAIL AX Retail AX Database Config TSRetail AX Config SCRetail AX Retail POS Transaction Service Retail POS Terminal Store Connect SC-TERMINAL Retail POS Retail POS Database Starting Retail POS using the demo data After sending all the demo data to the Terminal we have to tell the Retail POS to use the correct data. Page 216 . TerminalId and DATAAREAID. make sure the settings in the POS configuration file are correct for StoreId.Microsoft Dynamics® AX for Retail Training Manual Now all connections should have been successfully tested.

Store ID – store ID of Retail POS Terminal ID – terminal ID of Retail POS Data Area ID – company account Click on Continue will create the POS database AxRetailPOS and the settings file POS. Retail POS Configuration file After the installation of POS. how to access it and what store. In the Retail POS application company id is referred to as DataAreaId.Manual  Make sure that all the data (most importantly RBOSTORETABLE) was replicated from Microsoft Dynamics AX for Retail to the POS database. Page 217 . o o o o o o Database name .config.name of the POS database Server name . The Retail POS configuration file tells the Retail POS application where its database is. terminal and company id it should be using.the instance of MS SQL Server where POS creates or connects to the database Test connection – Click this button to test the connection to the POS database. run POS as admin at initial launch. One or more connection strings can be in the same configuration file pointing to different SQL Servers and different databases.exe. Make sure to carefully fill out the fields below in order to create the configuration file with the correct settings.

which store the terminal belongs to. Can be changed if two or more databases are being used The store to which the terminal belongs. If no start up parameter is used when starting the Retail POS application then this is the configuration string which will be used.then corresponding parts of the configuration file might have to be changed. Page 218 . Just copy one of the lines already there. All other parts of the line should remain as they are.Microsoft Dynamics® AX for Retail Training Manual Default configuration file When the Retail POS is started it looks for the configuration file in the same folder as the Pos. If a configuration string is added to the xml file a new configSections line needs to be created. If no file is found then a default configuration file is created.     AXRetailPOS is the default configuration section.or was changed manually after the installation . Configuration strings The configuration string tells us where the database is. Go to C:\Program files\Dynamics AX\50\Retail POS Open file Pos. only the “section name” needs to be changed.config in Notepad You will see the xml file as displayed in the picture below. Field in configuration file DataSource=LocalHost\SQLExpress Initial Catalog=AXRetailPOS StoreId=”S0001” Description The name of the SQL server hosting the database. In the default file there is one connection strings called AXRetailPOS. such as a SQL Server 2005. configSections The configuration file starts with a configSections tag which lists all the configurations that are available in the file. If another SQL server is being used. the terminal id and the company id from AX (DataAreaId) If default configuration was not used when installing the POS . the name of the database.exe file resides. then its name should be entered here. The database name.exe.

Else enter your password created In Microsoft Dynamics AX for Retail.    Start the Retail POS Login id: 10001 if you are using demo data.exe” –DBDEMO If you add a new connection string to the config file. then you need to create a completely new shortcut. and want your shortcut to point to that connection string.Manual TerminalId=”0001” DATAAREAID All other fields “My” terminal number Company id from AX Should never be changed and remain as they are. that is: “C:\Program File\Retail\Retail POS\Pos. The startup parameter is –DB and then the name of the configuration string tag. Page 219 . Adding a "–DB" parameter to the shortcut created by the install will not work. Start up parameter To start the Retail POS with a configuration string that has been created you need to add a start up parameter in the shortcut. Else enter your username cretated In Microsoft Dynamics AX for Retail. Connections: Uploading sales data from Retail POS to Microsoft Dynamics® AX for Retail In this section we will create a few sales Retail POS and retrieve the sales data back into Microsoft Dynamics AX for Retail. The install automatically creates one shortcut called Retail POS which references the AXRetailPOS database on SQL instance selected in initial config. Password: 456 if you are using demo data.

Microsoft Dynamics® AX for Retail Training Manual Step by Step:            Sell a couple of items Pay using tender type = CASH Select a customer by clicking Customer Search button in the top right corner. Sell a few more items Click the Pay Customer Account button Go to the Retail AX server Open Microsoft Dynamics AX for Retail Client and select company Go to RETAIL SCHEDULER>SCHEDULER JOBS Select scheduler job P-.0001 Click button FUNCTIONS>RUN SCHEDULER JOB DIRECTLY Click OK in the message box that comes up Page 220 .

This gives the Retail POS the resilience of the standalone mode as well as the data availability of the online POS. This mode of operation is highly valuable in the retail environment where the POSs are expected to be up and running all the time. Connections: Use the Transaction Service from Retail POS In this section setup will be checked for the properties needed for the Retail POS application to be able to connect to the Retail POS Transaction Service. Before any queries can be made from the POS you therefore need to have access to the Transaction Service through the network. sales orders and sales invoice information and so on. This means that the POS runs on a local database stored on the POS machine and is not affected by network or headquarters server downtime. Retail POS submits queries to the Transaction Service. Transaction service is used by the POS to look up/create the following data:  Gift card balance  Inventory stock check and operations  Loyalty functionality  Centralized returns  Customer account payments  Customer balance check  Customer creation Page 221 . which then accesses the remote database in order to read or update the necessary data. PART IV: Retail Transaction Service Functional Overview The data architecture for the Retail POS system is offline architecture.Manual      Wait for about a minute Go to RETAIL HEADQUARTERS >INQUIRIES>TRANSACTIONS The first transaction should be a Logon transaction. This information can change throughout the day and keeping it up to date on each and every POS is a daunting task. The Retail POS Transaction Service solves these kinds of problems by allowing the POS to access a central database in order to retrieve or update information. The Transaction Service is a service that acts as an agent for the POS. The downside to running an offline mode is that it is more difficult to access central data such as customer balance. The POS itself never accesses the central database as all database access is done via the Transaction Service. Click button Transactions to view sales lines and payment lines on the transaction. Then you should see the sales that were made.

must be replicated through the Retail Scheduler to the current terminal before they take effect on the Retail POS terminal.exe.0" encoding="utf-8"?> <configuration> <appSettings> <add key="Port" value="1200" /> <add key="UseAX" value="1" /> <!-. whether they are regarding the Transaction Service or any other settings explained in this document. Retail Transaction Services: Connection Configuration The Retail POS Transaction Service configuration is done in Microsoft Dynamics AX for Retail and involves two steps: Connection parameters. Trace: "3" --> <add key="LogLevel" value="1" /> <!--AOSINSTANCE@AOSSERVER:AOSPORT--> <add key="ObjectServer" value="AX5@server-name:2712" /> </appSettings> Page 222 . Configuration file: The file . Detailed information on how to install and setup the Microsoft Dynamics AX for Retail and Retail POS environment can be found in Part II and Part III. by default c:\Program Files\Dynamics AX\50\Retail Transaction Service. Error: "1". Debug: "2"."LogLevel" values.RetailTransactionService. you need to have it installed and running as well as all data replication functionality between the two systems. This configuration is done via the Transaction Service Profile card which specifies user names.Microsoft Dynamics® AX for Retail Training Manual Retail Transaction Service: Requirements Before you can activate the Retail POS Transaction Service functionality on the POS. None: "0". passwords. All settings.config – is located in the installation folder. AOS server name and other information that the Retail POS Transaction Service should connect to. The settings are required  The port Retail Transaction Service will listen on  AOS server to be used <?xml version="1.

Payment Journal Settings Payment journal settings need to be set for Sales order payments to be processed accurately through the Retail POS Transaction Service. Configuring Microsoft Dynamics AX for Retail AX User Settings Microsoft Dynamics AX for Retail user running the Transaction Service needs to be a part of an AX user group that has permission to do the following:   Use and post the payment journal that has been chosen in the Microsoft Dynamics AX for Retail Headquarters parameters for POS payments Post sales orders Transaction Services Settings The Retail POS Transaction Service needs to have been configured. The Sales Order operation allows prepaying or paying the total balance of a sales order that has been created in Microsoft Dynamics AX for Retail. The settings are configured in the central Microsoft Dynamics AX for Retail database and then replicated to the POS Terminals. Page 223 . A sales order may be for products and/or services for instance a furniture store where the customer orders the items at a consulting counter and not at the POS. The Sales Invoice operation allows paying for the sales order that has been created and invoiced in Microsoft Dynamics AX for Retail.Manual </configuration> These configuration parameters need to be present on each POS terminal that should connect to the Transaction Service. No other Transaction Service configuration is needed. For Connection parameters see PART I on Transaction service. Retail Transaction Service: Sales Orders Functional Overview The sales order is an order received by a business from a customer. The Retail POS gets information about sales orders through the Transaction Service that is the POS itself does not store any information about the sales orders.

Sales Order Create a button on the Till layout:  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. Create Buttons on the Till Layout To have access to the Sales order operation a button needs to be added to the Till layout.    Click on RETAIL HEADQUARTERS>SETUP>PARAMETERS Select tab Prepayment Place a check mark in Post sales order Please note that if this is done then it is necessary to fill in all required attributes when creating a Sales order that is the Warehouse id and so on. Using the operation in Retail POS   Start the Retail POS application If the application is already running then log off and then log back on. (NTerminal). Page 224 .Microsoft Dynamics® AX for Retail Training Manual To configure the Sales orders to be posted directly after the Sales order has been paid completely at the Retail POS the following settings need to be set.  Add a new button with Action Sales Order Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal.

Manual    If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on Sales Order The Sales Order dialog will be displayed If the sales order Id is available:  Type in the Sales Order Id  Click on the button Get  Information about the sales order will be displayed in the Sales Orders dialog If the sales order Id is not available:  Enter the Customer Id  Click on button Get  Search for a sales order by clicking on the button Search  A list of all available sales orders for the customer is displayed  Select a sales order  Information about the sales order will be displayed in the Sales Orders dialog Page 225 .

When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Retail Transaction Service and the sales order balance amount is reduced or increased by the amount that has been prepaid.Microsoft Dynamics® AX for Retail Training Manual Pre-Payment When sales orders are created a prepayment amount can be decided. To pay the prepayment amount click the button Prepay sales order and the prepayment amount is added to the transaction. Page 226 . Pay Sales Order Total Balance After the sales order has been selected information about the remaining balance on the sales order is available in the Sales order dialog. This is the minimum amount that needs to be paid before the sales order is processed. Information about the prepayment amount is available in the Sales Order dialog after the sales order has been selected.

To temporarily resolve this issue on the Retail POS use operation Void Transaction to void the entire transaction. It includes an itemized detail of the package contents and may or may not include customer pricing. When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Transaction Service and the Sales order balance amount is updated. Troubleshooting If the error displayed in the picture occurs when paying a sales order Payment journal settings may not been set or Microsoft Dynamics AX for Retail user running the Transaction Service doesn't have the necessary user permissions. Create Picking List and Create Packing Slip The buttons Create Picking List and Create Packing Slip on the Sales order dialog trigger a printout within Microsoft Dynamics AX for Retail using the Transaction Service. The Picking List contains the details of the ordered items.Manual To pay the total balance click on the button Get sales order and the entire balance of the sales order is added to the transaction. A Packing Slip is a shipping document that accompanies delivery packages. Retail Transaction Service: Sales Invoices Functional Overview Page 227 .

Microsoft Dynamics® AX for Retail Training Manual A Sales invoice is a commercial document issued by a seller to a buyer.     Click on RETAIL HEADQUARTERS>SETUP>PARAMETERS Select Prepayment tab Select Name Select Ledger Account. indicating the products. Payment Journal Settings Payment journal settings need to be set for Sales invoice payments to be processed accurately through the Retail POS Transaction Service. Sales Invoice Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. Configuring Microsoft Dynamics AX for Retail AX User Settings Microsoft Dynamics AX for Retail user running the Transaction Service needs to be a part of an AX user group that has permission to do the following:   Use and post the payment journal that has been chosen in the Retail Headquarters parameters for POS payments Settle transactions Transaction Service Settings The RETAIL POS Transaction Service needs to have been configured. The Retail POS gets information about sales invoices through the Transaction Service that is the POS itself does not store any information about them.  Add a new button with Action Sales Invoice Page 228 . Create Buttons on the Till Layout To have access to the Sales Invoice operation a button needs to be added to the Till layout. No other Transaction Service configuration is needed. quantities and agreed prices for products or services with which the seller has already provided the buyer The Sales Invoice operation allows payment of an issued sales invoice that was created in Microsoft Dynamics AX for Retail.

If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Select Customer Click on button Sales Invoice The Sales Invoice selection dialog will be displayed Page 229 . Using the Operation in Retail POS       Start the Retail POS application If the application is already running then log off and then log back on.Manual Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal.

Page 230 . No other Transaction Service configuration is needed. Configuring Microsoft Dynamics AX for Retail The Retail POS Transaction Service needs to have been configured. Microsoft Dynamics AX for Retail maintains a customer balance based on the sum of transaction being charged and the amount the customer has paid. Select any of the existing customers Select the General tab. Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Changing the Customer’s Credit Limit    Click on ACCOUNTS RECEIVABLE>CUSTOMER DETAILS. The limit on this balance is decided on each customer by setting the Credit limit.Microsoft Dynamics® AX for Retail Training Manual    Select a Sales invoice from the list Click on the button Select The Sales Invoice balance amount is added to the transaction. When the transaction is being paid for Microsoft Dynamics AX for Retail is notified through the Transaction Service and the sales invoice balance amount is updated. Retail Transaction Service: Customer validation Functional Overview When an amount is being charged to a customer the Retail POS Transaction Service can be used to retrieve information from Microsoft Dynamics AX for Retail about the customer's credit limit and if the payment is within the limit.

Charging for more will raise an error in Retail POS. a message telling you that the Credit limit has been exceeded appears. Trouble shooting If an error comes up when paying into a customer account then the Retail POS Transaction service has not been configured correctly: Page 231 . From this information it is obvious that customer number 3000 can only charge for $1500. Using the operation in Retail POS On the Retail POS side generate a transaction of more than 1500 and charge it to customer 3000 Since the amount $1750 exceeds the $1500 credit limit by $250. Increasing the credit limit to $1750 would enable to transaction to be completed.Manual   Set the Credit limit to any value Check the Mandatory credit limit check:  Click on ACCOUNT RECEIVABLE>CUSTOMERS to view the current balance on each customer.

The Transaction Service will return the stock level for the item in each location.  Add a new button with Action Inventory Lookup Page 232 . Configuring Microsoft Dynamics AX for Retail On the Microsoft Dynamics AX for Retail side the Transaction Service settings need to be set as well as adding a button to the Retail POS Till layout to access the Inventory Lookup operation. Test the Transaction Service connection. Inventory Lookup Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. Retail Transaction Service: Inventory lookup Functional Overview The purpose of this operation is to allow the user to request stock level of the selected item.Microsoft Dynamics® AX for Retail Training Manual   Go through the Transaction Service Profile settings again and make sure that they are correct. For further information on how to create button grids and Till layouts please see Part I. This is convenient when an item does not exist and the customer wants to know in which store the item can be found. Create Buttons on the Till Layout To have access to the Inventory lookup operations a button needs to be added to the Till layout.

If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on the button Inventory Lookup The Inventory Lookup dialog will be displayed Page 233 . Using the operation in Retail POS      Start the Retail POS application If the application is already running then log off and then log back on.Manual Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal.

Variants can be counted in stock counts. and select an item from the list. No other Transaction Service configuration is needed.Microsoft Dynamics® AX for Retail Training Manual Use either one of the two methods:  Type in an item number. If the item is found. but not serial numbers or units of measure. The inventory status of other stores within the chain will be displayed in the list: Retail Trasaction Service: Stock Counting Functional Overview Basic stock count can be performed in Retail POS by using a scanner or by entering the item information manually. Note: scheduled or basic stock count can be performed by using Enterprise Portal via a browser and an Internet connection. Page 234 . the items status will be displayed at the top of the dialog. Create Buttons on the Till Layout No need to create a new button for Stock Count since it’s already configured on the current till layout under Tasks. if needed. and press the Enter button. You can suspend the stock count and resume at a later time. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. This can be done with the POS register online or offline.  Click on the Search button.

Retail Transaction Service: Purchase Order and Transfer Orders Functional Overview You can receive inventory from purchase orders and incoming transfer orders. Page 235 . and employees who have been granted access can receive the merchandise. You can use Retail POS to complete outgoing transfer orders and pick merchandise for them. No other Transaction Service configuration is needed. In the Enter quantity box. For more information. Note: You can also pick merchandise using Enterprise Portal with just a browser and an Internet connection. The picking documents for transfer orders can be downloaded from Retail Headquarters on demand. When you have finished the stock count. or in the Scan or enter barcode box. and then click Stock Count. Item variants and units of measure can be included when receiving inventory. Repeat the stock count steps for each item that you want to count. click Commit to send the stock count to Retail Headquarters. Completed receiving documents are then uploaded to Retail Headquarters for posting to the original purchase orders or transfer orders. Scan an item. Create Buttons on the Till Layout No need to create a new button for Picking and Receiving since it’s already configured on the current till layout under Tasks. The receiving documents can be downloaded from Retail Headquarters on demand. and employees who have been granted access can pick the merchandise. Retail POS displays the Stock Counting form. type the quantity. and then press ENTER. If the item has variants. type the item number. and then press ENTER. Completed picking documents are then uploaded to Retail Headquarters for posting to the original transfer orders. Select the appropriate variant dimensions. Click Tasks. see the Enterprise Portal Retail User’s Guide. Retail POS displays the Select form.Manual Using the Operation in Retail POS          Start Retail POS and log on with an account that has store inventory access. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured.

or in the Scan or enter barcode box. and then click Picking and Receiving. Repeat the previous steps for each item that you want to receive. and then click Picking and Receiving. and then press ENTER. it may not be easy to return the whole transaction using the same price as the items originally had. and outgoing transfer orders for the store. Select the purchase order or incoming transfer order that you want to receive. Retail Transaction Service: Centralized Returns Functional Overview When some time has passed since a transaction was completed. click Commit to send the changes to Retail Headquarters. and outgoing transfer orders for the store. This way the customer can return one or more items from the original transaction using its original price. Retail POS displays the Quantity dialog box. This problem has been solved by enabling Retail POS to retrieve previously posted transaction from Microsoft Dynamics AX for Retail. click Commit to send the changes to Retail Headquarters. and then click Select. In the Enter quantity box. Retail POS displays the Picking dialog box. incoming transfer orders. When you have finished picking the transfer order. and then press ENTER. Scan the item that you want to receive. and then press ENTER. Retail POS displays a list of purchase orders. When you have finished receiving inventory. Click Tasks. Complete an outgoing transfer order            Start Retail POS and log on with an account that has store inventory access. Retail POS displays the Quantity dialog box. type the item number. Click Tasks. Receive a purchase order or transfer order            Start Retail POS and log on with an account that has store inventory access. Select the outgoing transfer order that you want. In the Enter quantity box. Scan an item that you want to pick. type the quantity. Click Refresh. 2. incoming transfer orders.Microsoft Dynamics® AX for Retail Training Manual Using the Operation in Retail POS 1. Retail POS displays a list of purchase orders. Retail POS displays the Receiving dialog box. Page 236 . and then click Select. and then press ENTER. Repeat the previous steps for each item that you want to pick. or in the Scan or enter barcode box. Click Refresh. type the quantity. You may also be returning the items in another store. type the item number.

Create Buttons on the Till Layout To have access to the Centralized returns operation a button needs to be added to the Till layout. It is possible that the transaction has not yet been posted into Microsoft Dynamics AX for Retail. it is able to locate it and send it back to the Retail POS. Using the Operation in Retail POS      Start the Retail POS application If the application is already running then log off and then log back on. No other Transaction Service configuration is needed. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. If it is still not found. in the case when transaction is not found In Microsoft Dynamics AX for Retail it is checked whether it is found in the local database. the new button should be visible Click on the button Return Transaction A dialog asking for a receipt number appears. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the Retail POS local database. Page 237 . Centralized returns Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one.Manual The system has to be configured so that each receipt number is unique.  Add a new button with Action ‘Return Transaction’ Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. By passing the unique receipt number into Microsoft Dynamics AX for Retail. an error message appears saying that the transaction is not found. Should note that transactions must be returned to the same register if P-Term has not run. Therefore.

Microsoft Dynamics® AX for Retail Training Manual   Type in the receipt number.       Select the items meant to be returned using any of the appropriate buttons: Select line (Selects one line. Retail Transaction Service: Staff validation Functional Overview This functionality enables the feature of querying the centralized Microsoft Dynamics AX for Retail database to validate the operator log in at the Retail POS. The items selected will be added to the current transaction. Microsoft Dynamics AX for Retail is notified through the Transaction Service and each returned item is checked again to make sure that they can be returned. This prevents the same items to be returned in two stores at the same time. Selecting a line has the same affect) Select all (Selects all the lines) Clear selection (Deselects all the lines) Press either Return items to return the selected items or press Cancel to abort the operation. Page 238 . In addition to validating the log on it also monitors that an operator is not logged on to many terminals at the same time therefore the centralized log off communication is to ensure that Microsoft Dynamics AX for Retail is aware when an operator is not logged on. If the receipt number is found in Microsoft Dynamics AX for Retail a dialog appears with every item from that transaction. When the transaction has been paid for.

Select the Settings tab Select Staff Save the settings Create Buttons on the Till Layout If it doesn't already exists a Log off button has to be added to the Till layout. Logoff button Create a button on the Till layout.  Click on BASIC>EMPLOYEE DETAILS and the Employee form will appear.      Click RETAIL HEADQUARTERS>SETUP>POS>TRANSACTION SERVICE PROFILE Select the Transaction Profile the current terminal is using.    RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID Either select an existing payment button grid or create a new one. Type in information relating to the Retail POS as described on the next page. The new Staff member will be visible in the list.Manual Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. an Employee needs to be created first. Add a new button with Action Logoff Creating an Operator in Microsoft Dynamics AX for Retail In order to create a staff member in Microsoft Dynamics AX for Retail.  Select the General tab  Place a check mark next to the Retail field in order to convert the newly created employee to become a Staff member:    Click on RETAIL HEADQUARTERS>SETUP>STORE>STAFF and the Staff form will appear.  Press CTRL+N to create a new Employee. Page 239 .

Microsoft Dynamics® AX for Retail Training Manual Tab General General General Field Name Name on receipt Blocked Description The name of the cashier The name as it appears on the receipt Checked if the cashier should temporarily not be able to login (online check) The password to be entered Whether the cashier should be allowed to log in to multiple terminals at any given time (online check) Personal Privileges Password Allow multiple logins  Set necessary Privileges. defined on Privileges tab   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal Page 240 .

Manual Using the operation in Retail POS     When the POS starts. Please note that in this document we will always refer to Credit memo but in the Microsoft Dynamics AX for Retail it is called Credit Voucher. Configuring Microsoft Dynamics AX for Retail For credit memos to be properly created and used a number sequence needs to be created and some tender type configurations need to be set. A voucher is never sold but only issued under circumstances when a customer can claim that he has valid reasons for getting one. No other Transaction Service configuration is needed. the user is prompted with the following window: Login with the user ID and the password as provided in the steps above. Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. Retail Transaction Service: Credit memo (Credit voucher) Functional overview A Credit memo or a Credit voucher is a document that acknowledges a liability and provides authorization to pay the debt. but when activated. The Log off function can only be pressed if the transaction is empty. It is issued that is when a customer returns bought goods and the holder of a voucher can use it as payment for other goods. the POS returns to the log in state. When creating credit memos on the Retail POS a request is sent to Microsoft Dynamics AX for Retail through the Retail POS Transaction Service and the creation of the credit memo is done on the Microsoft Dynamics AX for Retail side and the information is sent back to the POS and it can continue with the sale that is payment. Credit Memo Number Sequence    Go to RETAIL HEADQUARTERS>SETUP>PARAMETERS Select tab Number sequences Set the number sequence for Credit voucher Number Page 241 . In order to be able to log off. make sure that a button with the Log off functionality is available. printing a certificate and so on.

Add a new button with Action Pay Credit Memo and Payment type as Credit Memo.  Set Change tender to Cash (or any other tender type you want).  Minimum change the minimum balance that can be on the credit memo before giving the customer the change back and invalidating the credit memo.Microsoft Dynamics® AX for Retail Training Manual Tender type properties Decide the minimum value allowed on the Credit Memo tenders and what tender to use if the balance is less than the minimum:  RETAIL HEADQUARTERS>SETUP>STORE>STORES:  Select the Store you want to use  Click on the Setup button and select Tender Types  Select Tender type Credit Memo  Select the Change tab  Above Minimum change tender is the tender that should be used if the remainder of the balance is higher than the Minimum Change.  Select the General tab and set Operation id to 213 (Pay Credit memo)  These steps have to be repeated for every store that is being used Create Buttons on the Till Layout To issue and use credit memos buttons have to be added to the Till layout. Issue credit memo Create a button on the Till layout issue a gift card RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. The Pay with Credit Memo button will work in two ways: If the transaction is a negative or return action a credit memo will be issued If the transaction is a positive number then the cashier will be asked for a credit memo id to use as payment.  Add a new button with Action Issue Credit Memo. Pay Credit Memo  Create a button on the Till layout pay with a gift card RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID      Either select an existing button grid or create a new one. Page 242 .

Using the operation in Retail POS              Start the Retail POS application If the application is already running then log off and then log back on.Manual The Issue Credit Memo button will. Click on the button Get The Credit memo amount will be displayed in the dialog    Click on the button OK Go into RETAIL AX>RETAIL HEADQUARTERS>INQUIRES>CREDIT VOUCHERS The credit memo created previously will now have Applied as true and if the credit memo balance was not used up a new credit voucher was issued. Send the updated values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new buttons should be visible Return an item Click on Issue Credit Memo button and if the balance of the transaction is a minus number a Credit Memo will be created through the Transaction Service. as the name implies. A dialog asking for the credit memo number will be displayed Enter the credit memo number created before. Go into RETAIL AX>RETAIL HEADQUARTERS>INQUIRES>CREDIT VOUCHERS The credit memo that was just created will be visible in the list with Applied as false Sell a few items Click on the Pay Credit Memo button created before. Retail Transaction Service: Gift Card Functional Overview Page 243 . simply issue a credit memo for the amount that the store owes the customer within the transaction.

Customers also spend more when there is balance left on the card. Using the Operation in Retail POS There are four main functions on the Retail POS: 1. Gift Card Create a button on the Till layout  RETAIL HEADQUARTERS>SETUP>POS>RETAIL POS>BUTTON GRID  Either select an existing button grid or create a new one. Check Balance on Gift Card 4. Issue Gift Card 2. Create Buttons on the Till Layout To have access to the Centralized returns operation a button needs to be added to the Till layout.Microsoft Dynamics® AX for Retail Training Manual A gift card is a non-monetary item that is purchased by a customer and is issued by a retailer. POS prints a sales receipt and a gift receipt. At POS terminal there are four operations: issue a Gift Card to the customer. Enter the gift card amount and click OK to complete the transaction.  Add a new button with Action ‘Issue Gift Card’  Add another new button with Action ‘Add to Gift Card’  Add another new button with Action ‘Gift Card Balance’ Send the Updated Values to Retail POS   Click on RETAIL SCHEDULER>SCHEDULER JOBS Send the relevant scheduler jobs to update the data on the Retail POS terminal. Configuring Microsoft Dynamics AX for Retail Transaction Service Settings The Retail POS Transaction Service needs to have been configured. It is beneficial to the retailer as then the gift card recipient has to come to the retailer to redeem the card. Add Balance to Gift Card 3. Page 244 . Redeem a Gift Card     Issue a Gift Card At POS. or allow the customer to pay with a Gift Card. check Gift Card balance. No other Transaction Service configuration is needed. Customers can purchase and give gift cards to friends and family. add balance to Gift Card. click Task/Issue Gift Card Scan the gift card or type in a number in the Gift card number box.

Enter the gift card amount and click OK to complete the transaction. Page 245 . Click on Gift Card Balance. Click on Get to see the gift card balance Click on Print Receipt to print a receipt with the blance of the gift card. Click Add to Gift Card button Scan the gift card or type in a number in the Gift card number box.      Check Gift Card Balance At POS.Manual     Add Balance to Gift Card At POS configure a button with action Add to Gift Card. Scan the gift card or type in a number inthe Gift card number box. configure a button with action Gift Card Balance.

Each loyalty customer can have a reference (optional) to a real customer in the system.Microsoft Dynamics® AX for Retail Training Manual     Redeem a Gift Card Add items to a transaction Click Pay Gift Card Scan the gift card or type in a number inthe Gift card number box. accruing points and spending points. The following may trigger a point accrual: 1) a direct purchase of an item. Retail department. Business group. 2) a purchase of an item that belongs to one of the following: Retail group. 3) a Page 246 . More than one loyalty customer can have a reference to the same real customer. Accruing points requires a loyalty customer to be created. Using the Operation in Retail POS There are two main functions on the Retail POS. Configuring Microsoft Dynamics AX for Retail Details of Loyalty configuration is covered In Microsoft Dynamics AX for Retail HQ User Guide. Each of those loyalty cards have a reference to a loyalty scheme. Each loyalty card is also identified in what way it is intended to be used. Accruing points and spending points. Special group. accruing and spending and so on. After the loyalty customer has been created. either by swiping the loyalty card or press a special button to manually enter the loyalty card number. only accruing. that is how many points can be accrued and for doing what. Retail Transaction Service: Loyalty Functional Overview The loyalty system is based mainly upon two operations. Division group. Click OK to complete the transaction. Accruing points can be done at any time during the transaction. which specify the points accruement rule. one or more loyalty cards can be issued belonging to this loyalty customer.

If the card is identified as a Loyalty card a message is displayed on the message panel. Only one Loyalty card can be registered for each transaction. 4) a purchase of a particular variant of an item 5) for using a special vendor type. How to Spend Points When using the Loyalty card to spend points the card payment dialog must be opened. a loyalty card has to be added to the transaction. Another way is to manually enter the Loyalty card number. Page 247 . Troubleshooting If an error comes up when using any of the Transaction service operations then the Retail POS transaction service has not been configured correctly.  Enter the items to be purchased  Press the Card payment button.  Swipe or enter the loyalty card number and enter the amount to be paid. when paying.  Go through the Transaction Service Profile settings again and make sure that they are correct. One way is to swipe the loyalty card at any time during the transaction. In order to spend loyalty points.  The Card payment dialog appears. If the new setup has been replicated from Microsoft Dynamics AX for Retail to the POS local database new button should be visible Click on the button Loyalty Request.Manual purchase of any item. Type the Loyalty card number into the number dialog. If the user tries to add a second Loyalty card a message appears asking if you would like to override the existing one. the card payment dialog has to be opened and a card that has been identified as a loyalty card has to be used.       Start the Retail POS application If the application is already running then log off and then log back on. How to Accrue Points In order for loyalty points to be accrued.

Microsoft Dynamics® AX for Retail Training Manual The firewall allows connections on the Transaction Service port Conclusion Getting to know and having overview of the design and functionality of the Retail POS is important in order to get the utmost of the functionality of the POS and the interaction of the POS and the POS settings in the Microsoft Dynamics AX for Retail. Page 248 . Having an overview of the data replication and communications between the two systems is equally important in order to get the idea of how the system as a whole will work in a customer environment.

2. Page 249 .Manual Quick Interaction: Lessons Learned Take a moment and write down three Key Points you have learned from this chapter: 1. 3.

Parameter: A second optional parameter. Add balance to gift card. many different blank operations can be referenced from within the main blank operation. By specifying different operation number for each blank operation. if any. This operation will clear the salesperson from a selected item. User required to input amount and bank deposit number. for it to function correctly. Input is customer name. Launches Get Customer operation. Terminates the application. Each operation is explained and what additional information is needed. Input customer ID. The table contains a list of all user operations for example operations available in the user interface. Allows user to account for money taken to the bank. This action causes an input window to appear. to allow a deposit into a customer’s account. Change Unit of Measure Allows changing unit of measure from default UOM to a different UOM configured In Microsoft Dynamics AX for Retail. Create a new customer account. Sets the quantity a selected item line to 1. customer Change User Clear Qty Clear Salesperson Customer Customer Account Deposit Customer Add Page 250 .Microsoft Dynamics® AX for Retail Training Manual Appendix A – Button Actions Here is listed the Button actions available. Input field(s) Blank Operation Operation number: The current blank operation. A customer account has to be selected prior to executing this action. Operation Add Shipping Address Add to Gift Card Application Exit Bank Drop Description Add customer shipping address to transaction. Executes the blank operation service.

End of shift procedure is triggered by clicking this button. By clicking this button. This action displays a customer search window. design mode is entered. Only available for Stand-alone terminals. with an optional description. When cash is being put directly into the POS without any items sold. not having balance equal to zero. this action clears the previously selected customer from the current transaction. cash can be inserted into the cash box using this operation. Displays the balance of the transaction on the customer display. End of day procedure is triggered by clicking this button.Manual group address and so on. Customer Balance Report Customer Clear Customer Search Customer Transactions Customer Transactions Report Customer Balance Report Declare Start Amount Design Mode Enable Design Mode Disable Display Total End Of Day End of Shift Expense Accounts Float Entry Fuel Item Sale Get Fleet Card Information Gift Card Balance Page 251 . Prints a report showing the customer transactions for the selected customer. When the day starts. Displays the transactions for the selected customer. Only available for Stand-alone terminals. From there it is possible to select a customer and attach him to the current transaction. Prints a balance report for all customers. design mode is disabled. Only available for Stand-alone terminals. By clicking this button. An optional description can follow. Creates an entity to a selected expense account. this operation is used. If a customer has been selected.

Issue Gift Card Item Comment Item Sale Barcode: The barcode sold. This action allows the user to add text comment to the invoice.. By pressing the . a new item can be selected Item Search Line Discount Amount Line Discount Percent Lock Terminal Log Off Loyalty Request This action displays an item search window.Microsoft Dynamics® AX for Retail Training Manual Income Accounts Inventory Lookup Invoice Comment Issue Credit Memo Creates an entity to a selected income account. This action displays an input box where the discount percent can be specified for a previously selected item. This action displays an input box where the discount amount can be specified for a previously selected item. By pressing a button with this action. This action is used to request for loyalty point for a customer holding some loyalty identification. the terminal will enter a locked state. like a loyalty card. Only available with a working Retail POS Retail Transaction Service. This action is executed to log of the current user. From there it is possible to search for and select an item and attach it to the current transaction. Issues a new Credit Memo in Retail AX through the Retail Transaction Service. Issue a gift card After selecting an item from the list of items. Page 252 . which the terminal can only recover from by entering the current user’s password.. this action can be executed to attach some text comment to the item. A text input window appears. This action triggers the sale of a barcode specified by the input field that appears. button.

Displays a window to type in a Credit Memo number.Manual Minimize POS Window The POS window can be minimized by pressing a button with this action. Displays a window to type in a Gift Card number. Only available with a working Retail POS Retail Transaction Service Displays the picking and receiving Open Drawer Override line item tax Override line item tax from list Override transaction tax Override transaction tax from list Pay Card Pay Cash Pay Cash Quick Pay Cheque Pay Corporate Card Pay Credit Memo Pay Currency Pay Customer Account Pay Gift Card Picking and Receiving Page 253 . Overrides the tax on the selected line item with a different tax. Executes the cash payment window. The different tax must be specified beforehand in Retail Headquarters Overrides the tax on the selected line item with a tax that the cashier selects from a list. Only available with a working Retail POS Retail Transaction Service Displays list of all currencies that the customer can pay in. Executes the corporate card window. Executes the check payment window. Overrides the tax on a transaction with a tax that the cashier selects from a list. The list of taxes must be specified beforehand in Retail Headquarters. The different tax must be specified beforehand in Retail Headquarters. Executes the card payment window. Concludes the transaction by paying the whole amount with cash. Executes the customer account window. The list of taxes must be specified beforehand in Retail Headquarters. Overrides the tax on a transaction with a different tax. Executing this action opens the cash drawer.

Retail POS asks for the item’s number. By selecting an item from the list of sold items and executing this action. The item will then be registered to the transaction with a negative valued quantity. the current price can be overridden by some entered price. Closing this window will happen by either choosing one of the grid’s buttons. Popup menu A drop down menu to select the popup menu. An item can be returned by executing this action prior to “selling” the item. Retail POS displays a number pad to enter the new price. Prints an X report for the day. and recalled to be completed. Prints an Z report for the day. Then by pressing the button. This action allows a previously created button grid to be selected and attached to the action. or by pressing Exit. Overrides the price of an item if the item has been set up to allow it. Price Check Price Override Price Check Price Override Print X Print Z Recall Transaction Return Item Return Transaction Page 254 . Checks the price of an item. A list of suspended transactions can be displayed with this action. A whole transaction can be returned by using this action. You can scan the item or search for the item. By pressing a button with this action.Microsoft Dynamics® AX for Retail Training Manual dialog box. When the item is found. where you can select a purchase order or transfer order to receive or pick merchandise for. Retail POS displays the price of the item with the option to add the item to the transaction. a window appears where an item can either be entered or a barcode be scanned to view the item’s price. the selected button grid will appear as a modal window above the POS screen.

Gets information about sales orders on a specific customer in Retail AX Displays a form for searching for a shipping address This action displays an input window where a new quantity can be set to a previously selected item. Pops up a defined submenu. Suspend transaction Tender Declaration Tender Removal Total Discount Amount Total Discount Percent Page 255 . If the customer has to attend to some urgent matter before completing the transaction. Only available with Retail POS Retail Transaction Service. This action can be executed to start counting the cash from within the cash drawer. This action displays an input box where the total discount percent can be specified for a previously selected item. with an optional description. this action will suspend the transaction to be recalled later. this operation can be used. which will disappear when a button in the submenu is clicked. This action displays a list of transactions performed on the POS. Each transaction can be viewed in detail and reprinted. Gets information about sales invoices on a specific customer in Retail AX Only available with Retail POS Retail Transaction Service. and then declared using a window that pops up.Manual Safe Drop Sales Invoice Enter amount mover from drawer to the safe. This action displays an input box where the total discount amount can be specified for a previously selected item. Sales Order Search Shipping Address Set Quantity Show Journal Shut Down Computer Stock Count Sub Menu A drop down menu to select the submenu. When cash has to be withdrawn from the cash drawer. Used to count stock at the store.

The payment has to be selected first. This action can be executed to void an entire transaction.Microsoft Dynamics® AX for Retail Training Manual Transaction Comment This action can be executed to attach some text comment to the transaction. This action can be executed to void a selected item from the list of sales in the transaction. Void Item Void Payment Void Transaction Page 256 . The item has to be selected first. This action can be executed to void a payment from the list of registered payments from the transaction. A text input window appears.

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